20240223_JAST_Laporan Informasi dan Fakta Material_31580273_lamp1.pdf

Fitur-Fitur Unggulan Omnichannel Jasnita
      Chat Bot: Fitur chat bot yang terintegrasi memungkinkan Anda untuk
       memberikan pelayanan pelanggan 24/7. Chat bot dapat memberikan jawaban
       cepat atas pertanyaan umum pelanggan dan mengarahkan mereka ke produk
       yang sesuai dengan kebutuhan mereka.
      Auto Reply: Dengan fitur auto reply, Anda dapat merespons pesan pelanggan
       secara otomatis, bahkan saat Anda tidak aktif. Hal ini memastikan bahwa setiap
       pertanyaan atau pesan dari pelanggan tidak terlewatkan, meningkatkan tingkat
       kepuasan pelanggan.
      Dashboard yang Canggih: Omnichannel Jasnita dilengkapi dengan dashboard
       yang canggih, memberikan Anda akses ke data penjualan secara real-time. Anda
       dapat melacak performa penjualan, menganalisis tren, dan membuat keputusan
       berdasarkan informasi yang akurat dan terperinci.
      Integrasi yang lengkap: Jasnita menyediakan integrasi yang lengkap dengan
       berbagai platform e-commerce dan media sosial, termasuk WhatsApp, Instagram,
       Facebook, dan lain-lain. Ini memudahkan Anda untuk mengelola semua saluran
       penjualan dari satu platform yang terpadu. Tidak perlu lagi berpindah-pindah
       aplikasi, sehingga meningkatkan waktu respon lebih singkat.

Dalam menghadapi persaingan yang semakin ketat, penerapan strategi Omnichannel
menjadi kunci untuk mengoptimalkan bisnis Anda. Dengan fitur-fitur unggulan seperti
chat bot, auto reply, dan dashboard yang canggih, Omnichannel Jasnita menawarkan
solusi yang lengkap untuk meningkatkan penjualan dan memperluas jangkauan bisnis
Anda.


PT Jasnita Telekomindo Tbk.
Direksi

              Jasnita Omnichannel, Smart Strategy to Maximize MSME

In the current digital era, changes in lifestyle and consumer habits affect the business
world, especially Micro, Small and Medium Enterprises (MSMEs). In response to these
changes, many MSMEs are starting to switch to Omnichannel strategies to expand their
reach and increase turnover. Omnichannel is an approach that integrates multiple sales
and communications channels so customers can interact consistently across multiple
platforms. In response to this challenge, Jasnita not only follows trends, but also
becomes a pioneer in providing a better experience for customers.

Omnichannel is not just a trend, but rather a strategic approach that integrates various
sales and communication channels. By combining the power of physical stores, websites,
social media and mobile platforms, MSMEs can create a consistent and comprehensive
experience for their customers. The importance of Omnichannel lies in its ability to
create seamless connectivity of multiple channels. Customers can interact with brands
across multiple platforms without feeling disconnected or experiencing difficulties. In a
broader sense, Omnichannel provides opportunities for MSMEs to build deeper
relationships with customers, while increasing operational efficiency and optimizing
sales potential.

Multichannel Benefits for MSME Businesses
Wide Reachability: With Omnichannel Jasnita, you can reach potential customers on
various platforms, from physical stores to social media such as Facebook, Instagram,
Twitter, Telegram, websites, even WhatsApp Business. This allows you to reach a wider
audience.

Consistent Customer Experience: Omnichannel Jasnita provides a consistent shopping
experience for customers, whether they shop directly in store or via online platforms.
Features such as chat bots and auto reply interactions are fast and responsive,
increasing customer satisfaction.

Increased Sales and Conversions: With the integration of all sales channels, you can
increase your chances of attracting consumers and converting them into buyers.
Sophisticated dashboards allow you to track sales performance in real-time and identify
relevant trends.

Jasnita Multichannel Features
 Chat Bot: The integrated chat bot feature allows you to provide 24/7 customer
    service. Chat bots can provide quick answers to customers' common questions and
    direct them to products that suit their needs.
 Auto Reply: With the auto reply feature, you can reply to customer messages
    automatically, even when you are inactive. This ensures that any questions or
    messages from customers are not missed, increasing customer satisfaction levels.
 Sophisticated Dashboard: Omnichannel Jasnita is equipped with a sophisticated
    dashboard, giving you access to real-time sales data. You can track sales, analyze
    trends, and make decisions based on accurate and detailed information.

   Complete integration: Jasnita provides complete integration with various e-
    commerce and social media platforms, including WhatsApp, Instagram, Facebook,
    and others. This makes it easy for you to manage all sales channels from one unified
    platform. No more switching between applications, resulting in shorter response
    times.

In the face of increasingly fierce competition, implementing an Omnichannel strategy is
the key to optimizing your business. With superior features such as chat bots, auto
replies, and sophisticated dashboards, Omnichannel Jasnita offers a complete solution
to increase sales and expand the reach of your business.



PT Jasnita Telekomindo Tbk.
Board of Director