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6 March 2026
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CORPORATE
01 OVERVIEW
02 ACTIVITIES &
INITIATIVES
03 FINANCIAL
HIGHLIGHTS
SUSTAINABILITY
04 ACTIVITIES
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CORPORATE
01 OVERVIEW
02 ACTIVITIES &
INITIATIVES
03 FINANCIAL
HIGHLIGHTS
SUSTAINABILITY
04 ACTIVITIES
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CORPORATE OVERVIEW:
BOARD MEMBERS
BOARD OF COMMISSIONERS BOARD OF DIRECTORS
Alissa Qotrunnada Sugito Walujo Dominic Kai Ming Lai Lilis Mulyawati
Munawaroh Wahid Commissioner Commissioner President Director
President Commissioner
and Independent
Commissioner
Edith Shih Scott John Blakemore Irwan Bunyamin Afiff Erwantho Siregar
Commissioner Commissioner Independent Director
Commissioner
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CORPORATE OVERVIEW:
COMPANY’S SUCCESSFUL JOURNEY
• Raised funds of over Rp 65
billion through a rights
issue exercise which was
completed in January 2018.
Launched
• Launched its own
the Watsons
platform (web & app) and
Establishment of Asia One
Expansion to 46 official stores on Shopee
the Company. Pass program.
stores. & Halodoc.
2005 2015 2017 2019
NEXT
2006 2016 2018
The Company opened
its first 4 stores. Listed its shares on the IDX • Operated 105 stores,
on 28 June 2016. including new stores in South
Sulawesi and East
Kalimantan.
• Launched an official store on
Blibli.com.
• Generated a net revenue of +
approximately Rp 547 billion.
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CORPORATE OVERVIEW:
COMPANY’S SUCCESSFUL JOURNEY
• Presented Watson’s
#BeautyMyWay campaign. 2025
• Expansion of its Home Delivery
• Opened 13 new stores, Express (HDE) service
including 11 community in Medan, Makassar and
pharmacy stores. Samarinda.
• Launched Watsons ID • Launched the new G9 concept
App 3.0. store at Pondok Indah Mall 2
Jakarta.
2021 2023
2020 2022 2024
• Launched its first • Opened 10 stores, • 18th anniversary with a
including 8 community series of celebrations • Opened the 200th store
Watsons at Sun Plaza Medan.
community pharmacy stores. together with its
pharmacy store. • Introduced Click & customers. • Celebrated a special
• Introduced Collect Express (CCE) • Operated more than 175 milestone by reaching
the Watsons Send and Home Delivery stores across Indonesia. three million Watsons
service to take Express (HDE) and re- • Celebrated a special Club Members.
orders via launched Watsons milestone of reaching two
WhatsApp. Club. million Watsons Club
Members.
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CORPORATE OVERVIEW:
COMPANY AT A GLANCE
>42% growth in online visits in
Established in 2005 and was
December 2025 compared to
listed on the IDX in 2016.
2024.
Launched Watsons own • >3 million Watsons Club
platform (www.watsons.co.id) Members.
and Watsons Official eStores
on various marketplaces. • >53% growth in Watsons
Club Members in December
2025 compared to 2024.
• 226 stores in 23 provinces in 1,738 employees by 2025,
Indonesia. increased from >1,445
• Opened 50 new stores and employees in 2024.
relocated 6 stores in 2025.
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CORPORATE OVERVIEW:
CORPORATE FOCUS
Agile Management Team Strong Supplier Engagement
1 6
Supported by AS Watson Support our O+O business
seamlessly
Customer Focus Customer Reach
Hyperawareness with 2 5 Easy to reach and faster
customer trends & needs service commitment
Innovative Stores & Product Differentiation
Channels Development 3 4 Provide comprehensive
Upgrade Store format and products selection to always
expand O+O network keep up with the trends
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CORPORATE OVERVIEW:
AWARDS 2025
1 2 3
Health and Beauty Retail of the Indonesia Inspiring Women Category Beauty and Personal Care Store
Year - Harmoni Award Awards 2025 - The Iconomics - Indonesia WOW Brand Award 2025
4 5 6
Best Women Empowerment FMCG Rising Star Award at ShopTokopedia Green Achievement - From Roots to Market
Company 2025 & Tokopedia Summit 2024-2025 The Birth of Indonesia Bioplastic Industry
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CORPORATE
01 OVERVIEW
02 ACTIVITIES &
INITIATIVES
03 FINANCIAL
HIGHLIGHTS
SUSTAINABILITY
04 ACTIVITIES
9
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ACTIVITIES & INITIATIVES:
ACTIVITIES 2025
O+O Store Acceleration: The Company continued to expand its store network to enhance the O+O shopping experience and reach
more customers. The number of stores increased from 179 stores in 2024 to 226 stores in 2025.
New
Milestone:
Mall Taman Anggrek Suzuya Mall Aceh Basko City Mall Padang
opened on 27 Feb 2025 opened on 5 March 2025 opened on 29 May 2025
Lippo Mall Nusatara Mall Indramayu Pacific Mall Tegal
opened on 20 June 2025 opened on 24 July 2025 opened on 24 July 2025
Opened the 200th outlet at
The Company opened 50 stores in various provinces of Indonesia by 2025.
Expanded its reach beyond Java and strengthened its position in strategic
Sun Plaza Medan on
shopping centers in Jakarta and Java. 30 August 2025
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ACTIVITIES & INITIATIVES:
ACTIVITIES 2025
O+O: Marketplace & Own-Platform Growth: Strengthened the O+O shopping ecosystem and experience. With an increasingly
integrated O+O network, the Company ensured that every customer could enjoy a seamless shopping experience anywhere.
MARKETPLACE OWN-PLATFORM
Exclusive experiences and offers for Watsons Club Members on the
platform:
Available on
Ease of
various Watsons.co.id Watsons ID
Access,
marketplace
Unlimited
platforms in
Engagement Mega Deals & Exclusive
Indonesia
Offer specifically for
members who shop on the
Watsons ID website or
application.
The Company developed live
streaming and affiliate initiatives as a
means of increasing engagement, Strengthening its own
platform through the
while combining online and offline
development of a dedicated
channels to create a more affiliate community to
comprehensive experience. increase engagement and
drive sales growth.
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ACTIVITIES & INITIATIVES:
ACTIVITIES 2025
Customer Engagement & Growth: The Company organizes flagship events #BeautyMyWay2025 also exclusive events for
Watsons Club Members that focus on customer engagement and experience.
“Nonton Bareng” ESQA x Watsons
Watsons Club Member Shopping Spree
#BeautyMyWay 2025
Watsons Indonesia successfully held its As a form of appreciation, Watsons Indonesia Held exclusively at Watsons Pondok Indah
signature event, #BeautyMyWay 2025, where held a series of exclusive "Movie Night" events Mall, Watsons Club Members not only
beauty enthusiasts could try the latest products, for Watsons Club Members in 2025, which took shopped, but also enjoyed free beauty
take part in exciting activities, and enjoy place in Jakarta and Bandung. consultations, makeup services, and
attractive and exclusive offers. attractive goodie bags.
Reaching 3 milion
Watsons Club Members in 2025
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ACTIVITIES & INITIATIVES:
INITIATIVES 2026
STORE ACCELERATION
The Company will expand its range of quality health and beauty products with easy access and the best
shopping experience throughout Indonesia.
O + O GROWTH
The Company will strengthen the O+O ecosystem to expand market reach and grow market share through the
integration of stores, Watsons own platform, and marketplace channels, providing customers with seamless
shopping convenience anytime and anywhere.
PEOPLE ENHANCEMENT
The Company will strengthen the team's competence in order to provide superior service and help
customers to look good, do good and feel great every day.
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CORPORATE
01 OVERVIEW
02 ACTIVITIES &
INITIATIVES
03 FINANCIAL
HIGHLIGHTS
SUSTAINABILITY
04 ACTIVITIES
14
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FINANCIAL HIGHLIGHTS:
FINANCIAL PERFORMANCE all in million Rupiah
PROFIT BEFORE INCOME TAX
NET REVENUE PROFIT/LOSS BEFORE EBITDA
34.3% INCOME63.5%
TAX 37.6%
2,768,952
2,061,052 281,952
109,167 204,869
66,774
2024 2025 2024 2025 2024 2025
TOTAL ASSETS TOTAL LIABILITIES TOTAL EQUITY
27.4% 21.2% 116.5%
34,039
1,242,197 136,577
975,102 912,026 1,105,620
63,076
2024 2025
2024 2025 2024 2025
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FINANCIAL HIGHLIGHTS:
CASH FLOW all in million Rupiah
2025 2024
Net Cash Flows generated from operating activities 170,084 95,343
Net Cash Flows used in investing activities (121,986) (95,566)
Net Cash Flows (used in)/generated from financing activities (30,111) 9,023
Net Cash Flows 17,987 8,800
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CORPORATE
01 OVERVIEW
02 ACTIVITIES &
INITIATIVES
03 FINANCIAL
HIGHLIGHTS
SUSTAINABILITY
04 ACTIVITIES
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SUSTAINABILITY VISION:
SUSTAINABILITY ACTIVITIES
SDG Pillar(s) Activity Description
Blood Donation Watsons X Indonesian Red
Cross (PMI)
Watsons Indonesia in collaboration with PMI organized a
blood donation event. This activity was part of the
Company's Corporate Social Responsibility (CSR) program.
More than 50 employees volunteered at the event including
the Head Office & Pharmacist team of the store.
SDG Pillar(s) Activity Description
Watsons x NIVEA: CSR Collaboration Brings
Hope to Cancer Survivors
Watsons Indonesia together with NIVEA held a CSR program at
the head office of Indonesian Cancer Foundation (YKI).
Donations of Rp 30,000,000 were collected through NIVEA
which contributed Rp 500 for every online purchase of selected
body care products at Watsons stores.
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SUSTAINABILITY VISION:
SUSTAINABILITY ACTIVITIES
SDG Pillar(s) Activity Description
Global Volunteer Day – Donation to Mizan
Amanah Orphanage
Watsons Indonesia held a CSR program at the Mizan Amanah
Orphanage in Tebet. The event consisted of a series of joint
activities and the distribution of Ramadan hampers as well as
a donation of Rp 5,000,000 to support the needs of
orphanages.
SDG Pillar(s) Activity Description
Wardah Colourverse Talkshow Features
Managing Director of Watsons Indonesia
Watsons Indonesia participated in Wardah Colourverse "Brave
Beauties: Women Leader, Your Color, Your Power“ event which
featured the President Director of the Company, Lilis Mulyawati
as one of the speakers, who emphasized the role of women
leaders in encouraging innovation and empowerment in the
beauty and retail industry.
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SUSTAINABILITY VISION:
SUSTAINABILITY ACTIVITIES
SDG Pillar(s) Activity Description
Planting 1,000 Mangroves
Watsons Indonesia reaffirmed its commitment to
sustainability through the implementation of the Go Green
Tree Planting Project program, an initiative to plant 1,000
mangrove trees in the Pantai Indah Kapuk (PIK) area, North
Jakarta. The program involved suppliers, media partners,
Watsons Club Members, the Protect the Forest community, as
well as elementary school students from MI Rabbani Nature
School.
SDG Pillar(s) Activity Description
Donation for Aceh, North Sumatra, and
West Sumatra
Watsons Indonesia distributed humanitarian aid worth a total
of Rp 255 million to disaster victims in Aceh, North Sumatra, and
West Sumatra. The assistance was distributed through the
Indonesian Red Cross (PMI) Jakarta and focused on meeting
urgent basic needs during emergency situations.
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THANK YOU 21
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unresolved
person
Shopping Spree
· Member
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