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20260105_JAST_Laporan Informasi dan Fakta Material_32016702_lamp1.pdf
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Press Release
PT Jasnita Telekomindo Tbk Perpanjang Kerja Sama Pengelolaan
Contact Center 177 Kemendikdasmen Tahun 2026
Jakarta, 2 Januari 2026 – PT Jasnita Telekomindo Tbk (“JAST”) kembali menandatangani
perpanjangan kontrak kerja sama dengan Kementerian Pendidikan Dasar dan Menengah
(Kemendikdasmen) untuk pengelolaan Contact Center 177 pada tahun 2026.
Penandatanganan perpanjangan kerja sama ini dilaksanakan pada 2 Januari 2026 di Jakarta,
sebagai bentuk kelanjutan sinergi antara JAST dan Kemendikdasmen dalam menghadirkan
layanan informasi dan pengaduan yang andal bagi masyarakat di sektor pendidikan dasar dan
menengah.
Acara tersebut dihadiri oleh Bapak Anandes Langguana selaku perwakilan dari
Kemendikdasmen, serta jajaran direksi PT Jasnita Telekomindo Tbk, yakni Bapak Yentoro
selaku Direktur Utama dan Ibu Sri Akhadah selaku Direktur Komersial.
Melalui perpanjangan kerja sama ini, JAST kembali dipercaya untuk menghadirkan solusi
contact center yang responsif, transparan, dan terintegrasi, guna mendukung
peningkatan kualitas layanan informasi publik Kemendikdasmen melalui Contact Center 177.
Melalui perpanjangan kerja sama ini, JAST kembali dipercaya untuk mengelola Contact Center
177 berbasis omnichannel, yang memungkinkan masyarakat mengakses layanan melalui
berbagai kanal komunikasi secara terintegrasi, seperti telepon, email, dan kanal digital
lainnya, sehingga interaksi dapat dikelola secara lebih efektif, responsif, dan terdokumentasi
dengan baik. Direktur Utama PT Jasnita Telekomindo Tbk, Yentoro, menyampaikan bahwa
penerapan omnichannel contact center menjadi bagian dari komitmen perusahaan dalam
mendukung peningkatan kualitas layanan publik.
“Melalui solusi omnichannel contact center, JAST berupaya membantu Kemendikdasmen
menghadirkan layanan informasi yang lebih terintegrasi, transparan, dan berorientasi pada
kebutuhan masyarakat,” ujarnya.
Dengan dukungan teknologi cloud-based omnichannel contact center, JAST berkomitmen
untuk terus mendukung transformasi layanan publik yang efektif, akuntabel, dan
berkelanjutan di sektor pendidikan nasional.
PT Jasnita Telekomindo Tbk.
Direksi
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PT Jasnita Telekomindo Tbk Extends Contract Management Agreement with the
Ministry of Primary and Secondary Education (Kemendikdasmen)
Jakarta, January 2, 2026 – PT Jasnita Telekomindo Tbk (“JAST”) has again signed a contract
extension with the Ministry of Primary and Secondary Education (Kemendikdasmen) for the
management of Contact Center 177 in 2026.
The signing of this extension took place on January 2, 2026, in Jakarta, as a continuation of the
synergy between JAST and Kemendikdasmen in providing reliable information and complaint
handling services for the public in the primary and secondary education sector.
The event was attended by Mr. Anandes Langguana, a representative from Kemendikdasmen,
as well as members of the board of directors of PT Jasnita Telekomindo Tbk, namely Mr.
Yentoro, President Director, and Ms. Sri Akhadah, Commercial Director.
Through this extended partnership, JAST is once again entrusted with providing a responsive,
transparent, and integrated contact center solution to support the improvement of the quality
of the Ministry of Primary and Secondary Education's public information services through
Contact Center 177.
Through this extended partnership, JAST is once again entrusted with managing the
omnichannel Contact Center 177, which allows the public to access services through various
integrated communication channels, such as telephone, email, and other digital channels,
allowing interactions to be managed more effectively, responsively, and well-documented.
Yentoro, President Director of PT Jasnita Telekomindo Tbk, stated that the implementation of
an omnichannel contact center is part of the company's commitment to supporting the
improvement of the quality of public services.
"Through this omnichannel contact center solution, JAST strives to help the Ministry of
Primary and Secondary Education provide more integrated, transparent, and community-
oriented information services," he said.
With the support of cloud-based omnichannel contact center technology, JAST is committed to
continuing to support the transformation of effective, accountable, and sustainable public
services in the national education sector.
PT Jasnita Telekomindo Tbk.
Board of Directors
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