20250721_JAST_Laporan Informasi dan Fakta Material_31916130_lamp1.pdf

Fitur-fitur tersebut dikembangkan dengan orientasi utama pada kepuasan
pelanggan, menjadikan JasCall sebagai bagian penting dari strategi
komunikasi korporasi yang unggul dan berkelanjutan.

Sebagai bentuk kepatuhan penyelenggara telekomunikasi di Indonesia,
seluruh layanan JAST dijalankan dengan dasar hukum yang kuat dan telah
memenuhi seluruh ketentuan yang ditetapkan oleh Kementerian Komunikasi
dan Digital (Komdigi RI), yaitu :

   •   Izin Penyelenggaraan Jasa Call Center
   •   Izin Internet Telepon untuk Keperluan Publik (ITKP)
   •   Izin Penyelenggaraan Sistem Komunikasi Data (Siskomdat)
   •   Izin Penyelenggaraan Jaringan Tetap Lokal

Kepatuhan terhadap perizinan ini memastikan bahwa pelanggan
mendapatkan layanan yang aman, legal, dan sesuai dengan standar industri
telekomunikasi nasional. Dan semua layanan itu, akhirnya adalah komitmen
JAST untuk menghadirkan solusi yang tidak hanya teknologi terkini, namun
juga dapat disesuaikan dengan kebutuhan operasional dan strategi
pertumbuhan pelanggan.



PT Jasnita Telekomindo Tbk.

Direksi




Informasi lebih lanjut :
www.jasnita.com

JasCall: A Modern VoIP-Based Communication Solution Surpassing
Legacy Technologies Like CDMA

PT Jasnita Telekomindo Tbk (“the Company”) continues to strengthen its
position as a leading provider of digital communication solutions through
JasCall, a Voice over Internet Protocol (VoIP) platform designed to meet the
needs of modern, dynamic, integrated, and data-driven business
communication.

Unlike outdated technologies such as CDMA, which rely on circuit-switched
networks and are limited in mobility, JasCall offers a flexible, IP-based
communication solution accessible from anywhere. This technology supports
corporate digital transformation by enabling businesses to reach customers
faster, more efficiently, and with greater scalability.

JasCall is not just a replacement for conventional telephony—it is a
comprehensive communication system designed to enhance corporate
credibility and customer service quality. Key features include:

   •   Professional Landline Numbers
       Provides companies with official fixed-line numbers to increase
       professionalism and customer trust.
   •   Remote Extension Access
       Users can log into their extension from various devices (desktop,
       mobile, softphone) without location constraints—whether working in
       the office, from home, or remotely.
   •   Unlimited Call Recording
       All calls to and from specific extensions can be recorded without limits
       on duration or retention period. These recordings support team
       training, performance evaluation, and service quality improvement.
   •   Omnichannel Integration
       JasCall can be integrated with WhatsApp Business API, email, live
       chat, and social media, all managed through a single unified
       dashboard for efficient cross-channel communication.
   •   Cloud-Based Contact Center
       Equipped with IVR, call routing, CRM integration, and real-time
       monitoring features, this solution enables scalable and responsive
       customer handling.

These features were developed with customer satisfaction as the core focus,
making JasCall a key component in an organization’s modern communication
strategy.

As a licensed telecommunications provider in Indonesia, all JAST services are
operated based on a strong legal framework and comply with regulations set
forth by the Ministry of Communication and Digital Affairs of the Republic of
Indonesia (Komdigi RI). These include:

   •   License for Call Center Services
   •   Public Internet Telephony Service (ITKP) License
   •   Data Communication System (Siskomdat) License
   •   Local Fixed Network Operation License

Compliance with these licenses ensures that customers receive services that
are secure, lawful, and aligned with national telecommunications industry
standards.

Ultimately, all of these services represent JAST’s commitment to delivering not
only state-of-the-art technology, but also tailored solutions that support the
operational needs and growth strategies of each client.



PT Jasnita Telekomindo Tbk
Board of Directors



For more info :
www.jasnita.com