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20250527_JAST_Laporan Informasi dan Fakta Material_31889646_lamp1.pdf
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Kota Kediri Resmi Luncurkan Layanan Lapor Mbak Wali 112,
PT Jasnita Telekomindo Tbk. sebagai Penyedia Sistem
Kediri, 27 Mei 2025 — Pemerintah Kota Kediri secara resmi meluncurkan layanan Lapor
Mbak Wali 112, sebagai bagian dari komitmen menghadirkan pelayanan publik yang cepat,
tanggap, dan mudah diakses oleh seluruh masyarakat. Peluncuran dilakukan secara simbolis
oleh Wali Kota Kediri, Vinanda Prameswati, dalam apel siaga yang digelar pada Selasa
(27/05/2025), dengan penyematan pin kepada para petugas sebagai tanda resmi dimulainya
operasional layanan.
Layanan 112 Kota Kediri ini didukung oleh PT Jasnita Telelomindo Tbk. (JAST), yang
bertanggung jawab menyediakan sistem call center terpadu bagi masyarakat Kediri. JAST
memastikan sistem 112 dapat diakses secara gratis, bahkan dalam kondisi ponsel terkunci,
demi menjamin aksesibilitas tanpa hambatan.
Layanan ini memfasilitasi masyarakat dalam melaporkan berbagai kondisi darurat seperti
kebakaran, kecelakaan, gangguan keamanan, hingga situasi medis, serta laporan non-darurat
seperti penumpukan sampah, fasilitas umum rusak, saluran air tersumbat, atau pohon
tumbang. Selain melalui sambungan telepon, warga juga dapat mengakses Lapor Mbak Wali
112 melalui akun resmi Instagram yang telah disediakan.
Peluncuran ini sejalan dengan visi-misi Pemerintah Kota Kediri, yaitu MAPAN (Maju, Agamis,
Produktif, Aman, dan Ngangeni), serta mendukung Sapta Cita kelima: Smart Living.
Dengan adanya launching ini, JAST telah melayani lebih dari 80 kota untuk layanan panggilan
darurat 112, di Indonesia. JAST selalu berupaya dalam memperkuat sistem tanggap darurat
di Indonesia, dengan menghadirkan layanan panggilan darurat 112. Kiranya JAST dan
Pemerintah Kabupaten/Kota dapat selalu bersinergi memajukan Indonesia.
Informasi lebih lanjut :
www.jasnita.com
sales@jasnita.com
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Kediri City Officially Launches Lapor Mbak Wali 112 Service,
PT Jasnita Telekomindo Tbk. as the System Provider
Kediri, May 27, 2025 — The Government of Kediri City has officially launched the Lapor Mbak
Wali 112 service as part of its commitment to delivering fast, responsive, and easily accessible
public services for all citizens. The launch was symbolically marked by the Mayor of Kediri,
Vinanda Prameswati, during a readiness ceremony held on Tuesday (May 27, 2025), with the
pinning of service pins to officers as a sign of the official commencement of operations.
The 112 Kediri City emergency service is supported by PT Jasnita Telekomindo Tbk. (JAST),
which is responsible for providing the integrated call center system for the people of Kediri.
JAST ensures that the 112 system can be accessed free of charge, even when a mobile phone is
locked, guaranteeing barrier-free accessibility.
This service allows citizens to report various emergency situations, such as fires, accidents,
security threats, and medical emergencies, as well as non-emergency issues, including garbage
accumulation, damaged public facilities, clogged drains, fallen trees, and other social
complaints. In addition to phone calls, citizens can also access Lapor Mbak Wali 112 via its
official Instagram account.
This initiative aligns with the vision and mission of Kediri City, MAPAN (Maju, Agamis,
Produktif, Aman, dan Ngangeni), and supports the fifth pillar of the Sapta Cita program: Smart
Living.
With this launch, JAST has now served over 80 cities across Indonesia with emergency call
center 112 services. JAST continues to strengthen Indonesia’s emergency response system
through the implementation of the 112 emergency service. It is hoped that JAST and local
governments throughout the country will continue to collaborate in advancing Indonesia.
For more information:
www.jasnita.com
sales@jasnita.com
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Pemerintah Kota Kediri
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Jasnita Telelomindo Tbk.
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