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20250521_JAST_Laporan Informasi dan Fakta Material_31887617_lamp1.pdf

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Page 1
       PT Jasnita Telekomindo Tbk. Dukung Pemerintah Daerah
  Minahasa Tenggara sebagai Penyedia Layanan Panggilan Darurat 112




Minahasa Tenggara, 20 Mei 2025 – Bupati Minahasa Tenggara, Ronald Kandoli,
secara resmi meluncurkan Call Center 112, sebuah layanan panggilan darurat terpadu
bagi masyarakat. Dalam acara peresmian ini, Bupati juga mengukuhkan operator Call
Center 112 Kabupaten Minahasa Tenggara yang akan bertugas melayani warga dalam
berbagai kondisi kedaruratan. Pada peresmian ini, PT Jasnita Telekomindo Tbk. Diwakili
oleh Ibu Sri Akhadah, Direktur Komersial.

Penyelenggaraan layanan ini merupakan bagian dari pelaksanaan amanat Peraturan
Menteri Komunikasi dan Informatika (Permenkominfo) Nomor 10 Tahun 2016 tentang
Layanan Nomor Tunggal Panggilan Darurat. Program ini adalah inisiatif dari Kementerian
Kominfo untuk menghadirkan layanan darurat bebas pulsa yang dapat digunakan oleh
seluruh masyarakat, kapan pun dan di mana pun.
Layanan Call Center 112 dirancang untuk menjadi nomor tunggal yang memudahkan
masyarakat mendapatkan bantuan cepat dalam kondisi genting—seperti situasi yang
mencurigakan, berbahaya, atau mengancam nyawa. Warga cukup menghubungi 112, dan
laporan akan diterima oleh petugas operator, lalu diteruskan ke instansi atau pihak terkait
sesuai jenis kedaruratan.

PT Jasnita Telekomindo Tbk., sebagai penyedia resmi dan pemegang lisensi aplikasi
layanan ini, turut berperan penting dalam menghadirkan solusi teknologi komunikasi yang
andal. Jasnita menyediakan layanan kedaruratan siaga 24 jam, 7 hari seminggu yang
mencakup berbagai situasi darurat seperti kebakaran, kecelakaan, bencana alam,
kerusuhan, hingga kondisi kesehatan yang kritis.
Keunggulan layanan ini adalah bebas biaya dan tetap dapat diakses meskipun dari ponsel
tanpa SIM card, selama masih berada dalam jangkauan sinyal operator.
Dengan pengalaman dan keahlian dalam sistem komunikasi terpadu, PT Jasnita
Telekomindo Tbk. terus memperluas kontribusinya dalam mendukung program-program
strategis pemerintah, khususnya di sektor pelayanan publik berbasis teknologi. Apabila
dibutuhkan, Perseroan, juga siap memberikan layanan tambahan (value-added services)
bagi kabupaten/kota lain yang ingin mengembangkan sistem layanan darurat mereka
secara lebih komprehensif dan terintegrasi.
Page 2
      PT Jasnita Telekomindo Tbk. Supports the Regional Government
            of Minahasa Tenggara as the Provider of Emergency
                             Call Service 112




Minahasa Tenggara, May 20, 2025 – The Regent of Minahasa Tenggara, Ronald Kandoli,
officially launched Call Center 112, an integrated emergency call service for the community.
During the inauguration event, the Regent also formally appointed the operators of the 112
Call Center in Minahasa Tenggara Regency, who will be responsible for handling emergency
situations reported by residents. At the launch event, PT Jasnita Telekomindo Tbk. was
represented by Ms. Sri Akhadah, Commercial Director.

The implementation of this service is in accordance with the mandate of Regulation of the
Minister of Communication and Information Technology (Permenkominfo) Number 10 of 2016
on the Single Emergency Call Number Service. This program is an initiative by the Ministry of
Communication and Information Technology (Kominfo) to provide a free-of-charge
emergency call service accessible to all members of the public, anytime and anywhere.
Call Center 112 is designed to serve as a single national number that enables the public to
quickly obtain assistance during critical situations—such as suspicious, dangerous, or life-
threatening incidents. Residents simply need to dial 112, and their reports will be received by
operators who will then forward the information to the appropriate authorities based on the
type of emergency.
Page 3
PT Jasnita Telekomindo Tbk., as the official provider and license holder of this service
application, plays a key role in delivering a reliable communication technology solution. Jasnita
offers 24/7 emergency support for various types of emergencies, including fires, accidents,
natural disasters, civil disturbances, and critical health conditions.
A key advantage of this service is that it is free of charge and can still be accessed from
mobile phones even without a SIM card, as long as the device is within the coverage area of
a mobile network operator.
With extensive experience and expertise in integrated communication systems, PT Jasnita
Telekomindo Tbk. continues to expand its contribution in supporting government strategic
programs, particularly in the field of technology-based public services. If required, the
Company is also ready to provide value-added services for other cities or regencies looking
to develop a more comprehensive and integrated emergency response system.

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Published21 May 2025
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Names mentioned 6 people and organisations named in the text · linked when the evidence is strong

linked org Jasnita Telekomindo Tbk. p.1 ×23
linked person Sri Akhadah p.1 ×3
unresolved org Menteri Komunikasi dan Informatika p.1
unresolved org Kementerian Kominfo p.1
unresolved org Minister of Communication and Information Technology p.2
unresolved org Ministry of Communication and Information Technology p.2

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