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1Q25 Results Presentation PT Bank Tabungan Negara (Persero) Tbk Jakarta, 24 April 2025
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Board of Commissioners
Currently serving as
Currently serving as
Currently serving as Assistant Deputy of
Vice Minister of Ministry
Directorate General Risk Management and
of Housing and
of Taxes of Ministry Compliance of Ministry
Residential Area
of Finance. of State-Owned
(Kementerian PKP).
Enterprise (SOE).
Suryo Utomo*) Dwi Ary Purnomo*) Fahri Hamzah*)
President Commissioner Vice President Commissioner Commissioner
Served as Head of
Human Resources
Department of Bank Served as
Indonesia and Head Commissioner of PT Served as President
of Payment System Mandiri Energindo Director of Panangian
Management Sejahtera and Director School of Property.
Department of Bank Operations of PT
Indonesia. Walinusa.
Ida Nurhayati*) Pietra Machreza Paloh*) Panangian Simanungkalit*)
Independent Commissioner Independent Commissioner Independent Commissioner
*) Effective following approval of Fit & Proper Test by Otoritas Jasa Keuangan (OJK)
Page 3
Board of Directors (1/2)
Experienced and Professional Management Team
Served as Vice
President Director Served as Vice
and Director of President Director at Served as Consumer
Finance Planning Perum Perumnas and Credit Risk & Analytics
and Treasury at PT Director of Group Head and
Bank Tabungan Commercial Banking Credit Portfolio Risk
Negara (Persero) at PT Bank Tabungan Group Head at PT
Tbk Negara (Persero) Tbk Bank Mandiri
(Persero) Tbk
Nixon L.P. Napitupulu Oni Febriarto Rahardjo Setiyo Wibowo
President Director Vice President Director Director Risk Management
Served as Subsidized
Mortgage Lending
Division Head and Served as Treasury Served as Human
Business Development Division Head and Capital Management
of Subsidized Head of Regional Division Head and
Mortgage Dept Head Office I at PT Bank Corporate Secretary
at PT Bank Tabungan Tabungan Negara Division Head at PT
Negara (Persero) Tbk (Persero) Tbk Bank Tabungan
Negara (Persero) Tbk
Hirwandi Gafar Nofry Rony Poetra Eko Waluyo
Director Consumer Banking Director Finance & Strategy Director Human Capital
& Compliance
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Board of Directors (2/2)
Experienced and Professional Management Team
Served as Interim
Served as SEVP
Served as Group Head President Director of PT
Operations at PT
Overseas Banking Mandiri Utama Finance
Bank Rakyat
Network and Group and Director Finance
Indonesia
Head Financial and Risk Management
(Persero) Tbk.
Institution at PT Bank of PT Mandiri Utama
Mandiri (Persero) Tbk. Finance.
Venda Yuniarti*) Rully Setiawan*)
I Nyoman Sugiri Yasa*)
Director Treasury &
Director Operations Director Network & Retail
International Banking
Funding
Served as SEVP Served as Digital
Served as Group Consumer Banking at PT Banking Product
Head of Corporate BPD Jawa Timur Tbk and Development Division
Banking 3 at PT Bank SVP of Smart City, Head and Digital
Mandiri (Persero) Business Optimalization Banking Division Head
Tbk. at PT Bank Negara at PT Bank Tabungan
Indonesia (Persero) Tbk. Negara (Persero) Tbk.
Helmy Afrisa Nugroho*) Hermita*) Tan Jacky Chen*)
Director Corporate Banking Director Commercial Director Information
Banking Technology
*) Effective following approval of Fit & Proper Test by Otoritas Jasa Keuangan (OJK)
Page 5
Scan To Download the Materials
Material Presentation Annual Report Sustainability Report
5
Page 6
Macroeconomics & Management Highlights 07
2025 Strengthening Engine for Sustainable Funding 13
BTN Financial Highlights 23
Asset Quality 37
Sustainable Finance 42
Table of Contents
Sharia Business 53
Digital Initiatives 59
Appendix 66
Page 7
Macroeconomics &
Management
Highlights
Page 8
Macroeconomic Highlight
Macroeconomic environment faces more challenges in 2025
Inflation rate stays anchored Negative growth on Consumer Confidence (CCI) A stagnant growth on Retail Sales Index (RSI)
Inflation (% mom) Inflation (% yoy) (% yoy)
(% yoy)
2.0 6.0 11.1
1.7 9.0
1.5 5.0
7.0
4.0
1.0 5.0
3.0 3.0
0.5
1.0 2.0 1.0
-
1.0 -1.0 0.5
-0.5 - -3.0
-1.0 -1.0 -2.2 -5.0
Sep-24
Sep-23
Jun-23
Jun-24
Dec-23
Mar-24
Dec-24
Mar-23
Mar-25
Jun-23
Sep-23
Sep-24
Jun-24
Mar-23
Dec-23
Dec-24
Mar-25
Mar-24
Jun-23
Sep-23
Sep-24
Jun-24
Mar-23
Dec-23
Dec-24
Mar-25
Mar-24
Expansion on manufacturing index
Key Takeaways
Contraction Level PMI ❑ Inflation rate remained low at 1.0%, with low purchasing power.
>50 = expansion level
❑ Hence, Consumer Confidence Index had a negative growth in March 2025
54.2
❑ The Retail Sales Index recorded minor growth, indicating persistent challenges in
consumer demand.
52.4
❑ The Manufacturing Condition in Indonesia, shown by PMI, were at the expansion
48.9 levels (>50) but showed a slowing trend after Eid.
<50 = contraction level
Sep-23
Sep-24
Jun-23
Jun-24
Dec-24
Mar-23
Dec-23
Mar-24
Mar-25
Source: Statistics Indonesia, CEIC
8
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Banking Sector Highlight
Loan still grew faster than deposit…
Industry Loan & Deposit Growth Loan to Deposit Ratio DXY & USD/IDR Movement
(% yoy) (%) USD/IDR DXY
Loan Growth Deposit Growth
14
87.7 16,834
114.1
12
10.3 16,430
9.7 84.8
10
8
5.8
6
99.4
4
3.0
2
Sep-22
Sep-23
Sep-24
Jun-22
Jun-23
Jun-24
Dec-22
Dec-23
Mar-22
Mar-24
Dec-24
Mar-23
Mar-25
Apr-24
Feb-23
Feb-24
Oct-24
Feb-25
Apr-23
Jun-23
Aug-23
Aug-24
Jun-24
Oct-23
Dec-22
Dec-23
Dec-24
Feb-23
Feb-24
Feb-25
Apr-23
Jun-23
Apr-24
Jun-24
Aug-24
Aug-23
Oct-23
Oct-24
Dec-23
Dec-22
Dec-24
Key Takeaways US & IDR 10 Years Government Yield Movement
GTIDR10Y Govt USGG10YR Index
❑ In the banking sector, the loan grew higher than the deposit growth,
signaling a continuous funding gap. Thus, LDR climbed to 87.7% in Feb-25 7.6
7.2 7.0
(vs 84.0% in Feb-24), indicating a tighter liquidity condition which
contributes to a higher cost of fund.
4.9
4.4
❑ Indonesia’s macroeconomic condition has faced more challenges 3.8
throughout the beginning of 2025 as global volatility increased, translate
to weaker IDR with IDR 16,834/USD in the end of March 2025.
❑ Global uncertainty has kept the Indonesian 10-Year Government Bond
Yield elevated at around 7.0%.
Jun-22
Sep-22
Sep-23
Sep-24
Jun-23
Jun-24
Dec-23
Mar-22
Dec-22
Mar-23
Mar-24
Dec-24
Mar-25
Source: OJK, CEIC, processed 9
Page 10
Dec-20 Dec-20
4.3
0.8
1.1
4.2
162.3
Mar-21
176.2
Mar-21
HPI Type 45
Jun-21 Jun-21
Sep-21 Sep-21
Source: BTN HPI Q1 25
Dec-21 Dec-21
3.5
0.9
1.6
5.4
Mar-22 Mar-22
Jun-22 Jun-22
National House Price Index
HPI BTN National
Sep-22 Sep-22
BTN HPI 45
Dec-22 Dec-22
1.8
1.8
6.8
6.6
Mar-23 Mar-23
QoQ
QoQ
Jun-23 Jun-23
Sep-23 Sep-23
YoY
Dec-23 YoY Dec-23
1.4
8.2
9.2
2.0
Mar-24 Mar-24
Jun-24 Jun-24
Sep-24 Sep-24
1.7
Dec-24
1.4
Dec-24
4.4
6.4
231.0
205.2
Mar-25 Mar-25
1.0
4.6
2.6
0.5
BTN House Price Index (BTN HPI) as of March 2025
Dec-20 Dec-20
1.6
4.0
1.1
4.3
158.5
Mar-21
191.7
Mar-21
Jun-21
HPI Type 70
Jun-21
HPI Type 36
Sep-21 Sep-21
Dec-21 Dec-21
1.0
6.0
1.9
6.2
Mar-22 Mar-22
Jun-22
BTN HPI 70
Jun-22
Sep-22 Sep-22
BTN HPI 36
Dec-22
2.7
Dec-22
5.9
1.7
7.0
QoQ
Mar-23 Mar-23
Jun-23
QoQ
Jun-23
YoY
Sep-23 Sep-23
Dec-23
1.3
Dec-23
1.1
7.7
YoY
10.5
Mar-24 Mar-24
Jun-24 Jun-24
Sep-24 Sep-24
1.9
Dec-24
1.8
Dec-24
5.8
7.6
209.4
255.7
Mar-25
0.7
4.3
Mar-25
1.3
5.5
10
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75 Years of BTN Collaboration with Strategic Institutional Partners
BTN holds a strong position in the housing sector as the primary Cooperate with stakeholders both national and worldwide
contributor to the National Housing Program, particularly serving the to support funding and business
low-to-middle income segment.
Business Positioning in 1Q25
Rp 469 Tn 85%
of Total Assets and maintain of total portfolio is a housing-
its position as the 5th largest related segment.
bank in Indonesia.
39% 82% BTN x AlQilaa Synergy to build one million
housing units
Market share in national Market share in the national
mortgage, the leader among affordable housing program.
others (as of Mar-25)
BTN’s Latest Rating
5.6 Million Houses >8,000 AA+ Baa2
As of Oct-24 As of Nov-24 (Stable)
(Stable)
has been disbursed by Developer partners and 3,000
BTN since 1976 notaries have collaborated BTN,
mostly affordable residential
developers
AAA
As of Jul-24 (Stable)
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Embarking on a New Journey With A Sharpened Vision
Built on a strong foundation as one of Indonesia’s top consumer bank, ready to go beyond
Vision
BTN unveils its 2025 Aspiration – Putting consumers first by providing
comprehensive financial solutions for Indonesian Families
“To be the Leading Partner in Empowering
the Financials of Indonesian Families”
... by building on a Strong Foundation to Strengthen Its Position as One
of Indonesia’s Leading Consumer Banks and To Go Beyond in 2025
Beyond mortgages by Driving segment
providing expansion though new
comprehensive banking business growth, with a
solutions through focus on enhancing services,
streamlined processes and customer experiences, and
innovative products. transactions.
Building a Sustainable Unlocking Potential
Funding Engine by through Seamless
growing low-cost Transactions
transactional CASA.
12
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2025
Strengthening Engine for
Sustainable Funding
Page 14
BTN’s 1Q25 Journey : Strengthening Engine for Sustainable Funding
Continuously transforming to be a game-changer, delivering exceptional service in a disruptive era
Integrating Business Model to Driving Segment Expansion Offering Beyond Mortgage with Unlocking Potential through
Maximize the Profitability though New Business Growth Comprehensive Solutions Seamless Transactions
Establishing Client Service Team (CST) to integrate Outstanding “Newly launched Bale
several business units to enhance the productivity Mortgage Disbursement from Sales Center Share Portfolio
High Yield Loan by BTN as BTN The
in 1Q25 ~IDR 324.8 Bn High Yield Loan
IDR 16.4 Tn %
Ultimate Super App to
16.4 9.5%
fulfill customer needs”
15.0 Total
43.9%
Top 3
7.3%
4.3% >2.4 Mio
Developer 8.4 KAR Mar-24 User Acquisition
7.8
4.2%
Top 10 KRING
>IDR 22.3 Tn
36.9% Developer 4.9 5.1
29.4%
4.5% Value of Transaction
KUR Mar-25
2.2 2.8
19.1%
Others Growth >492 Mn times
Mar-24 Mar-25 YoY
Amount of Transaction
Transforming Branch and
Establishing National Loan Processing Center (NLPC) Customer Experience
• Optimization of loan processing are being BTN Digital Store (Digital Branch)
carried out through the centralized Before After 1st Digital Hub in KC Kuningan (launch in Dec-24)
functions and efficient resources
allocation, involving both Risk and Open account 20 mnt < 5 mnt
Operations units.
BTN plans to
Card replacement 15 mnt 2 mnt own a total of
• Consumer loan operations are being
improved through the implementation of 18 Digital Stores
Paperless HR efficiency through
risk-based standardization, allowing for a across
transactions the integration of
more accurate and measured management Indonesia
reduce costs Customer Service
of credit segments according to their and Teller roles into
respective risk profiles. and are ESG-
friendly Superstaff
14
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Strategic Initiatives : Building a Sustainable Funding Engine
1 Diversifying Segments to Boost CASA 2 Leveling Up the Digital Capabilities
Accelerate Funding
Retail Segment
❑ Integrating Balé by BTN with other fintech
❑ Establishing 3 New Segments
platforms.
▪ Splitting the Mass Retail Segment:
❑ Opening access on new non-housing
▪ Lower Mass (AUM IDR 0 – 10 Mn) ecosystems features with other institutions.
▪ Upper Mass (AUM IDR 10 – 100 Mn) ❑ Adding more entertainment (home services) and
▪ Targeting High Net Worth Individual (HNWI) professional services features.
by establishing BTN Private (AUM >IDR 10 ❑ Engaging with more partners within property
Bn). ecosystem.
❑ Launching Bundled Payroll proposition &
need-based acquisition team.
❑ Broadening functions of Branch Funding Sales.
3 Wholesale Banking
Drive CASA Growth
Institutional Funding
❑ Driving registration and utilization of
❑ Capturing the major players in the Middle Transaction Banking Products.
Institutional segment in each ecosystem per
regional office. ❑ Enhancing transaction banking capability
through Balé Korpora.
❑ Targeting Related Ecosystem of Existing Large
Institution customers. ❑ Setting up Single Point Relationship Managers
business model.
❑ Setting up monoline payroll team to boost the
number of payroll institutional clients. ❑ Launching deposit war room to boost CASA
growth.
15
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Building a Sustainable Funding Engine : Diversifying Segments to Boost CASA
Third Party Deposits Portion of Retail Time Deposits has Shown an Increasing
Trend, compared to Institutional Deposits
(Composition by Segment as of Mar-25) ….resulting to a cost of deposits improvement
Higher growth of retail time deposits…
as cost of retail TD ~180 bps lower than cost of
IDR 385 Tn 179.1 188.0 5.0% institutional TD
FLPP (Liquidity Facility) Current Account Total 6.4% 6.5% 6.5% 6.5% 6.3%
28.7 32.3 5.6%
Sourced from Government Annual Budget to 12.3%
Retail
fund Subsidized Mortgage z4.0% 3.6% 4.0% 4.3% 4.3% 4.3% 4.4% 4.5%
20.3% 150.4 155.8 3.6%
Retail Insti. 3.9% 4.2% 4.1%
3.0% 4.1% 4.1% 4.0%
3.7%
❑ Optimizing new segment through BTN 3.1%
Prospera 2.6%
Mar-24 Mar-25 Growth FY21 FY22 FY23 1Q24 1H24 9M24 FY24 1Q25
❑ Penetrating more on payroll business YoY
20.1% through business ecosystem (healthcare, Insti. Deposits Retail Deposits Total Deposits Retail Institution
education, property related, trade)
Middle Institution showed an Immersive Progress as
Institution
BTN Tapping into Education and Healthcare Ecosystem
BTN split institution funding to 2 business units
since January 2024. Large & Middle Institution Portion Medium Institution
(%) Portion almost doubled
❑ Focusing on Regional % Large Institution (IDR Tn)
Government, Regional Gov’t % Middle Institution
Middle Owned, middle corporations 38.7 Tn 57.2 Tn
Institution (max. of IDR 500 Bn) 20.6% Mar-24 Mar-25
59.6% 28.7%
Cost of Fund (CoF) from
❑ Establishing ~144 commercial
Mid Institution halved
funding sales across Indonesia
the Large Institution
❑ Targeting on SOEs and Large 79.4%
71.3% Large Middle
Funding Institutions (more Institution Institution
Large 6.3% 4.0%
Institution
than IDR 500 Bn). vs
1Q25 1Q25
❑ Centralized funding sales in Mar-24 Mar-25
Greater Jakarta Area.
16
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Strategic Initiatives : Beyond Mortgages by Providing Comprehensive Banking
Solutions through Streamlined Processes and Innovative Products (1/2)
Monetizing Housing Ecosystem Aiming for Full Banking Offerings
KAR ❑ Boosting Loan Acquisition to target existing
▪ Strengthening acquisition channels via agent network.
customers through BTN Kita (up to IDR 500
▪ Boosting loan acquisition channels for secondary market. Mn).
▪ Increasing the market share of top 50 developers across ❑ Promoting KAR products & pre-approval
Indonesia. loans through BTN’s Digital Channels.
❑ Establishing Consumer Loan Center.
▪ Tapping within the housing and non-housing value chain with
anchor clients.
KRING ❑ Enhancing Personal credit line with
▪ Opening more Sales Centers as BTN plans to strengthen its professionals and new segments.
strong presence in mortgages across Indonesia. ❑ Accelerating partnership growth through
asset buying, fintech channeling, and joint
Sales Center Distribution in Indonesia finance.
❑ Developing and launching Paylater and
Existing Sales Center
Medan Credit Card product.
(North Sumatera)
KUR ❑ Digitalizing loan application journey with
BTN Laku.
Kelapa Gading, Pantai Indah ❑ Upscaling the KUR clients to be Medium-
Kapuk, Pondok Indah, Cibubur
(Jakarta Area) sized enterprises.
BSD
Makassar ❑ Unlocking new potential partnership
(South
(Banten) Sulawesi) through Fintech and channeling
Surabaya ❑ Expanding loan through analyze the
Bandung (East Java)
(West Java) potential of each regions beyond the
housing ecosystem.
17
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Strategic Initiatives : Unlocking Potential through Seamless Transactions
Elevating Banking Capabilities Unlocking Seamless Connectivity with BTN Digital Store
“One-Stop Shop Digital Hub with Specialized
Digital Hub
Assistance and Diverse Financial Solutions”
▪ Offering a full-service banking experience.
▪ Providing every BTN service and product in
Acquiring Registering and Incorporating Boosting Revamping Tier 1 cities.
Integrating
▪ Dedicating team of Superstaff, tellers,
advanced transactions opening an virtual transactions the design of bankers, and specialists.
digital at a faster account with an assistance with auto Balé by BTN ▪ Plans: 1 Branch in KC Jakarta Kuningan.
features pace without international feature to Balé cashback
“A New Experience of Digital Site to Serve
M-PIN number by BTN programs Digital Site Customers’ Needs”
▪ Designed for both retail and SME customers
in Tier 1 and 2 cities.
▪ Offering a blend of self-service and assisted
services.
▪ Assisting with a dedicated team of
Superstaffs.
▪ Plans: 8 Branches & 3 Sub-Branches.
Enhancing Integrating Enhancing the Optimizing banking Automating
“On The Go Digital Booth with Full Self-Service
banking housing channels development of operations through Deposit on Call Digital Booth
Products”
infrastructure in Balé by BTN Digital Mortgage the new Branch (DoC) ▪ Tailored for retail customers who prioritize
with Balé (Rumah Murah) in Balé by BTN Delivery System withdrawals simplicity and efficiency.
▪ Located in transit spots like malls, MRT
Korpora stations, and airports.
▪ Offering self-service products bringing
convenience on the go.
Digitalizing End-to-End Customer Journeys ▪ Plans: 6 High Traffic Spots.
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Holistic Wholesale Transaction Addressing a Broad
Spectrum of Clients
Rapid Growth in User Base Transactions Surge with
Unstoppable Growth
VOA (IDR Bn) Frequency (x)
1,552,528
2,418 2,162 2,209 2,239
1,397,145
1,473
871,915
- 776,333
218,317
491,224
164,172
15,167 15,374 15,612 15,490 237,516
13,190 88,204
11,865 55,228
35,346
16,903
2022 2023 2024 Jan-25 Feb-25 Mar-25
Target 2025
Avg. Balance
2022 2023 2024 Jan-25 Feb-25 Mar-25 of Active Users User Base
and Passive increase by
45,121
Users as of
Low Engagement – 1 to 4 transactions 14,019
March 2025
~17% yoy
Active Engagement – more than 5 transactions
Low Engagement Active Engagement
19
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balé by BTN New Features
Top Up E-Wallet Cash In & Cash Out Indomaret
Just tap, top up,
Smoother bill and go! Easily Enjoy the Ease
management? reload your e- of Cash
balé community wallet (e-Money, Withdrawals
will handle all TapCash, and at Indomaret
your bills - easy Flazz) with bale Outlets Across
payments, by BTN. Fast, Indonesia
multiple options, chill, and totally with balé by
zero stress! effortless. BTN!
QRIS Cross Border International Remittance (SWIFT) Re-Activate Dormant Account Feature
Travel smarter and
shop easier! Enjoy Send money to No Need to
hassle-free family abroad, Visit a
payments with worry-free! Branch—
Cross-Border QRIS With balé by Reopen Your
using balé by BTN BTN, Account Easily
while exploring international via balé by
Singapore, transfers are BTN
Malaysia, and smooth, safe,
Thailand. and super easy.
20
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balé by BTN to boost Low-Cost Funding Growth
Highest ever BTN Mobile Transaction (492 Mn Trx) with IDR 22.3 Tn Transaction Value in Mar-25
Growth # of Trx Trx Value 9% yoy
172% yoy
(Mn Trx) (IDR Tn)
1,968 *) 89.2 *)
81.1
1,237 60.1
784 40.8
492 20.5 22.3
386
181
1Q24 1H24 9M24 FY24 1Q25 1Q24 1H24 9M24 FY24 1Q25
Total Saving Balance of Users (Rp Tn) Balé By BTN Registered Users (Mn Users)
76% yoy
34% yoy
20.3 2.4
18.4 2.2
16.7 17.5 1.9
15.1 1.6
1.4
1Q24 1H24 9M24 FY24 1Q25 1Q24 1H24 9M24 FY24 1Q25
*)Est. annualized 21
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balé Merchant, balé Agen and balé Properti Performances
balé Merchant Performance balé Agen Performance balé Properti Performance
Total Merchant* 146 Tho Avg. Balance IDR 19.9 Mn Total Agent 5,126 Avg. Balance IDR 86 Mn Total Member 805 Tho Total Visitors 2025 1.1 Mn
Total Merchants 592% yoy Total Agent 54% yoy Online Application (Thousand) 52% yoy
QRIS BTN was launched in Feb-23
4,845 4,956 5,126 39.9
146,637 4,315
128,568 28.7
3,335
86,606
16.2 12.3
30,946 8.1
21,193
Mar-24 Jun-24 Sep-24 Dec-24 Mar-25 Mar-24 Jun-24 Sep-24 Dec-24 Mar-25 3M24 6M24 9M24 12M24 3M25
Number of Trx (Mn times) Number of Trx (Tho times) 52% yoy Loan Disbursement (Thou Unit) 12% yoy
22.8 207% yoy 1,379
14.4
1,101 12.0
13.1
803 8.7
10.4
4.5 5.0
7.3 405
3.4 196
3M24 6M24 9M24 12M24 3M25
3M24 6M24 9M24 12M24 3M25 3M24 6M24 9M24 12M24 3M25
Trx Value (IDR Bn) Outstanding Balance (IDR Bn) 57% yoy Loan Disbursement 12% yoy
114% yoy (IDR Tn)
2,385 441.5 2.4
407.2
350.2 2.0
1,796 281.5 289.7 1.4
970 0.8
931 0.7
453
3M24 6M24 9M24 12M24 3M25 Mar-24 Jun-24 Sep-24 Dec-24 Mar-25 3M24 6M24 9M24 12M24 3M25
*Merchant EDC & QRIS
22
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BTN Financial
Highlight
Page 24
Key Takeaways 1Q25
Steady Deposit Growth Moderate Loan Growth Sufficient Liquidity Improved Profitability
❖ A 7.5% yoy growth in ❖ The total loans and ❖ Aiming to maintain ❖ 1Q25's Net profit reached
customer deposits as of financing grew by 5.5% yoy optimum LDR level at IDR903bn backed by a
March 2025, supported by reached IDR 363.1 Tn in 94.4% as of March 2025. 13.8% increase in the
the growth of current March 2025, driven by 7.8% operating income,
❖ As of March 2025, the LCR
account with a 11.7% yoy yoy mortgages growth. manageable operating
was 169.7% compared to
growth. ❖ The high-yield segments expenses growth and 1.1%
206.5% as of March 2024.
(KUR, KAR and KRING) CoC.
❖ Higher CASA portion at ❖ On the other hand, the
51.1% of total deposits in booked a 9.5% yoy, ❖ CIR has improved from
NSFR achieved 119.9% as of
March 2025 from 49.9% in reaching IDR 16.4 Tn as of 54.6% in 1Q24 to 53.6% in
March 2025 (vs 117.7% as of
March 2024. March 2025 with 9.6% 1Q25, fueled by an increase
March 2024).
blended yield in 1Q25. in the operating income.
24
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Financial Snapshots
Financial Highlight 2022 2023 2024 1Q24 1Q25 yoy Growth (%)
Asset/ Liabilities
Total Assets (IDR Bn) 402,148 438,750 469,615 454,019 468,531 3.2% yoy
Total Loan & Financing (IDR Bn) 298,282 333,698 357,973 344,244 363,112 5.5% yoy
Total Deposits (IDR Bn) 321,937 349,933 381,667 357,740 384,703 7.5% yoy
Profitability
Net Profit (IDR Bn) 3,045 3,501 3,007 860 904 5.1% yoy
NIM 4.4% 3.8% 2.9% 3.3% 3.6% 35 bps
CIR 46.7% 45.3% 57.1% 54.6% 53.6% (94) bps
ROE (Tier-1) 16.4% 13.9% 10.8% 12.7% 12.5% (18) bps
ROA 1.0% 1.1% 0.8% 1.0% 1.0% (4) bps
Asset Quality
NPL (Gross) 3.4% 3.0% 3.2% 3.0% 3.3% 29 bps
Loan at Risk (LAR) 23.2% 21.1% 19.7% 21.6% 20.3% (127) bps
NPL Coverage 155.7% 155.2% 115.4% 152.8% 104.6% (4,821) bps
Cost of Credit (CoC) 1.4% 1.2% 0.6% 0.8% 1.1% 28 bps
Liquidity
LDR 92.7% 95.4% 93.8% 96.2% 94.4% (184) bps
CASA 48.5% 53.7% 54.1% 49.9% 51.1% 120 bps
Capital
Equity (IDR Bn) 25,909 30,479 32,572 30,568 33,537 9.7% yoy
CAR (Tier 1) 16.1% 17.5% 17.1% 16.7% 16.4% (34) bps
Total CAR 20.2% 20.1% 18.5% 19.0% 17.7% (125) bps 25
Page 26
Balance Sheet
Balance Sheet Summary
Dec-22 Dec-23 Mar-24 Dec-24 Mar-25 qoq yoy % Assets
(IDR Bn)
Total Earning Assets 360,379 389,827 411,096 428,794 434,274 1.3% 5.6% 92.7%
Term Deposit with BI 4,578 12,149 7,930 2,810 9,222 228.2% 16.3% 2.0%
Total Loan & Financing 298,282 333,698 344,244 357,973 363,112 1.4% 5.5% 77.5%
Securities 53,688 41,200 54,123 61,015 59,022 -3.3% 9.1% 12.6%
Other Earning Assets 3,831 2,780 4,799 6,997 2,918 -58.3% -39.2% 0.6%
Provision on Earning Asset (15,679) (15,641) (15,796) (13,063) (12,491) -4.4% -20.9% -2.7%
Total Non Earning Assets 57,449 64,563 58,719 53,883 46,747 -13.2% -20.4% 10.0%
Total Assets 402,148 438,750 454,019 469,615 468,531 -0.2% 3.2% 100.0%
CASA 156,202 188,007 178,606 206,358 196,679 -4.7% 10.1% 42.0%
Current Account 114,007 143,535 135,765 160,848 151,671 -5.7% 11.7% 32.4%
Saving Account 42,195 44,472 42,842 45,510 45,008 -1.1% 5.1% 9.6%
Time Deposits 165,736 161,927 179,134 175,309 188,024 7.3% 5.0% 40.1%
Third Party Deposits 321,937 349,933 357,740 381,667 384,703 0.8% 7.5% 82.1%
Securities issued 8,652 6,835 6,810 5,445 5,405 -0.7% -20.6% 1.2%
Deposits from Other Banks 179 1,300 5,358 105 111 6.4% -97.9% 0.0%
Repurchase Agreements 0 0 1,871 3,409 2,957 -13.3% 58.0% 0.6%
Borrowings 33,979 42,875 42,763 39,813 34,754 -12.7% -18.7% 7.4%
Non Interest Bearing Liabilities 11,491 7,327 8,909 6,604 7,063 6.9% -20.7% 1.5%
Total Liabilities 376,239 408,271 423,451 437,043 434,993 -0.5% 2.7% 92.8%
Total Equity 25,909 30,479 30,568 32,572 33,537 3.0% 9.7% 7.2%
Total Liabilites & Equity 402,148 438,750 454,019 469,615 468,531 -0.2% 3.2% 100.0%
26
Page 27
Loan Mix
Dec-22 Dec-23 Mar-24 Dec-24 Mar-25
Loan Type (IDR Bn) qoq yoy
Outs % Outs % Outs % Outs % Outs %
Housing Loan 261,705 87.7% 284,617 85.3% 292,742 85.0% 305,590 85.4% 311,451 85.8% 1.9% 6.4%
Subsidized Mortgage 145,860 48.9% 161,746 48.5% 166,958 48.5% 173,844 48.6% 179,704 49.5% 3.4% 7.6%
Non-Subsidized Mortgage 87,824 29.4% 96,175 28.8% 98,793 28.7% 105,956 29.6% 106,809 29.4% 0.8% 8.1%
Other Housing Loan 6,970 2.3% 7,871 2.4% 8,040 2.3% 8,652 2.4% 8,713 2.4% 0.7% 8.4%
Construction Loan 21,051 7.1% 18,826 5.6% 18,951 5.5% 17,138 4.8% 16,225 4.5% -5.3% -14.4%
Non-Housing Loan 36,576 12.3% 49,081 14.7% 51,502 15.0% 52,382 14.6% 51,660 14.2% -1.4% 0.3%
Consumer Loan 7,010 2.4% 7,264 2.2% 7,267 2.1% 7,813 2.2% 7,420 2.0% -5.0% 2.1%
Commercial Loan 11,563 3.9% 12,901 3.9% 14,690 4.3% 15,237 4.3% 12,622 3.5% -17.2% -14.1%
Corporate Loan 18,004 6.0% 28,916 8.7% 29,545 8.6% 29,332 8.2% 31,618 8.7% 7.8% 7.0%
Total Loan & Financing 298,282 100.0% 333,698 100.0% 344,244 100.0% 357,973 100.0% 363,112 100.0% 1.4% 5.5%
Mortgage 233,684 78.3% 257,921 77.3% 265,751 77.2% 279,800 78.2% 286,513 78.9% 2.4% 7.8%
Gross Loan (IDR Tn) 5.5% yoy Composition by Business Segment Housing Loan
Non Housing Loan
358.0 363.0
333.7 344.0
298.3 12.3% 14.7% 14.6% 15.0% 14.2%
87.7%
85.8%
85.4%
85.0%
85.3%
Dec-22 Dec-23 Dec-24 Mar 24 Mar-25 Dec-22 Dec-23 Dec-24 Mar-24 Mar-25
27
Page 28
Loan Composition
Building a strong portfolio of loans, rebalancing the housing dan non-housing related businesses towards 80:20
Loan Mix by Segment (IDR Bn) Loan Growth Strategy
% yoy Main contributors for growth
Total Loan
363,111 5.5% Focusing on housing-related higher yield whilst
excelling in mortgages
31,618 Corporate Loan Continuing to build up corporate segment with
7.0%
12,622 key focus on the housing-related sectors
305,108 7,420
8,713
29,545 Commercial Loan Targeting high-growth SME sectors (KUR) within the
-14.1% housing ecosystem
14,375
7,092
8,000
Consumer Loan 2.1% Tapping captive mortgage market with extensive soft
loan (KRING) offers also optimizing Payroll-based loans
13.0% with several new institutions
286,513 Other Housing 8.4% Optimizing home equity loans (KAR) from existing
Loan performing mortgage customers through tele sales,
229,157 upselling and cross selling for existing customers
Pursuing a sustainable growth in housing loans with
Mortgage 7.8% subsidized mortgages as the main driver
Reprofiling Construction Loan Portfolio
Construction Loan -14.4% Focus on landed house and selected TOD high-rise
16,939 16,225 housing projects
Mar-24 Mar-25
28
Page 29
Loan Disbursement
Loan by Segment (IDR Bn) 12M22 12M23 12M24 1Q24 4Q24 1Q25 QoQ YoY
Housing Loan 47,559 56,893 57,142 16,439 12,031 14,860 23.5% -9.6%
Subsidized Mortgage 24,332 25,632 24,915 8,135 4,447 9,307 109.3% 14.4%
Non-Subsidized Mortgage 14,363 19,073 19,808 5,054 4,537 3,131 -31.0% -38.0%
Other Housing Loan 1,349 2,378 2,399 555 679 407 -40.0% -26.7%
Construction Loan 7,516 9,810 10,020 2,695 2,369 2,015 -14.9% -25.2%
Non-Housing Loan 40,036 36,794 34,038 11,453 9,164 9,108 -0.6% -20.5%
Consumer Loan 8,530 3,853 3,216 739 973 561 -42.3% -24.1%
Commercial Loan 20,807 14,573 19,436 5,780 4,645 3,759 -19.1% -35.0%
Corporate Loan 10,698 18,368 11,385 4,934 3,546 4,789 35.1% -3.0%
Total Loan & Financing 87,595 93,687 91,180 27,892 21,195 23,969 13.1% -14.1%
Mortgage 38,695 44,705 44,723 13,189 8,984 12,438 38.4% -5.7%
29
Page 30
Total Deposits
Customer Deposits (IDR Tn) Cumulative Cost of Deposits (%)
6.08 6.11 6.14 6.15 5.99
By Segments Dec-22 Dec-23 Dec-24 Mar-24 Mar-25 YoY
5.32
CASA 156.2 188.0 206.4 178.6 196.7 10.1% 4.00
3.46
Current Account 114.0 143.5 160.8 135.8 151.7 11.7% 4.20 4.14 4.13 4.09 4.05
3.67
Savings Account 42.2 44.5 45.5 42.8 45.0 5.1% 3.13
2.60
2.10 2.36 2.20 2.14 2.10 2.16
Time Deposits 165.7 161.9 175.3 179.1 188.0 5.0% 1.85
1.54
Total 321.9 349.9 381.7 357.7 384.7 7.5%
FY21 FY22 FY23 1Q24 1H24 9M24 12M24 1Q25
CASA and Cost of Fund (%)
Monthly Cost of Deposits (%)
2.6% 3.7% 4.1% 4.2% 4.0%
6.3 6.3 6.3 6.2 6.2 6.2 6.4 6.2 6.4
6.1 6.0 6.1 6.0 6.1 5.9
5.5
TD
CASA 4.4 4.3 4.2 4.2
51.5% 46.3% 45.9% 50.1% 48.9% 4.1 4.1 4.1 4.2
4.0 4.1 4.1 4.0 4.1 4.2
3.9 3.8
CoF (ytd)
2.6
2.3 2.3 2.3 2.2 2.1 2.3 2.1 2.1
2.1 2.0 2.1 1.9 2.0 1.9 2.1
48.5% 53.7% 54.1% 49.9% 51.1%
Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25
Dec-22 Dec-23 Dec-24 Mar-24 Mar-25
CASA Time Deposits Total Deposits
30
Page 31
Capital
Capital December March
Growth
(IDR Bn) 2022 2023 2024 2024 2025
Tier – 1 Capital 22,533 27,154 29,834 26,984 29,075 7.7% yoy
Tier – 2 Capital 5,635 4,076 2,439 3,648 2,398 -34.3% yoy
Total Capital 28,168 31,230 32,273 30,632 31,473 2.7% yoy
Total RWA 139,631 155,590 174,445 161,216 177,325 10.0% yoy
RWA – Credit Risk 114,318 136,692 149,288 135,273 152,267 12.6% yoy
RWA – Market Risk 1,373 942 6,102 6,887 4,669 -32.2% yoy
RWA – Operational Risk 23,939 17,956 19,056 19,056 20,389 7.0% yoy
CAR Tier 1 (Tier 1/Total RWA) 16.2% 17.5% 17.1% 16.7% 16.4% (34) bps
CAR Tier 2 4.0% 2.6% 1.4% 2.3% 1.4% (91) bps
CAR BI ((Tier 1+2)/Total RWA) 20.2% 20.1% 18.5% 19.0% 17.7% (125) bps
Capital Conservation Buffer 2.5% 2.5% 2.5% 2.5% 2.5% - bps
Countercyclical Buffer 0.0% 0.0% 0.0% 0.0% 0.0% - bps
Capital Surcharge (D-SIB) 1.0% 1.0% 1.0% 1.0% 1.0% - bps
31
Page 32
Profit and Loss
PL Summary (IDR Bn) 1Q24 4Q24 1Q25 QoQ YoY
Interest Income 7,672 7,184 8,210 14.3% 7.0%
Interest Expense (4,445) (4,373) (4,432) 1.4% -0.3%
Net Interest Income 3,227 2,811 3,778 34.4% 17.1%
Non-Interest Income 1,005 1,846 1,039 -43.7% 3.3%
Other Operating Expense (Exclude Provision) (2,421) (2,798) (2,692) -3.8% 11.2%
Pre-Provision Operating Profit (PPOP) 1,811 1,859 2,125 14.3% 17.3%
Provision (657) (668) (979) 46.6% 49.0%
Profit From Operations 1,155 1,191 1,146 -3.8% -0.7%
Non-Operating Income (Expense) (24) (35) (14) -59.7% -40.7%
Profit Before Tax 1,131 1,156 1,132 -2.1% 0.1%
Net Profit 860 925 904 -2.3% 5.1%
32
Page 33
Profit and Loss Composition (2/3)
Non-interest Income
Non-interest Income (IDR Bn) 1Q24 4Q24 1Q25 QoQ YoY
Non-Recurring Income 654 1,406 676 -51.9% 3.3%
Gain from Treasury Transaction 314 310 400 29.1% 27.2%
Recovery 98 795 162 -79.6% 65.1%
Others 241 301 114 -62.1% -52.8%
Recurring Income 351 440 363 -17.5% 3.4%
Loan Related Transaction 105 124 93 -25.2% -11.4%
Deposits & Banking Service Related 223 290 239 -17.7% 7.2%
Sharia Related Transaction 24 26 31 22.5% 32.8%
Total 1,005 1,846 1,039 -43.7% 3.3%
Non-interest 1Q25 Non-interest Income Breakdown (%)
Income 4,612
(IDR Bn) 3,922 3.0%
1,541
Treasury Transaction
1,500
2,233 23.0% Recovery
38.5%
Others
1,377 3,071 1,005 1,039 Loan Related Transaction
2,422
351 363 8.9% Deposits & Banking Service Trx.
857 654 676
Sharia Related Transaction
2022 2023 2024 1Q24 1Q25
11.0%
15.6%
Non Recurring Recurring Income Total
33
Page 34
Profit and Loss Composition (1/3)
Interest Income
% portion
Interest Income (IDR Bn) 1Q24 4Q24 1Q25 QoQ YoY
of 3M25
Placement with Bank Indonesia 174 70 85 22.2% -51.1% 1.0%
Placement with other bank 13 4 3 -14.4% -76.7% 0.0%
Securities 710 597 620 3.9% -12.7% 7.6%
Loan 5,975 5,620 6,608 17.6% 10.6% 80.5%
Others 22 28 11 -61.8% -50.7% 0.1%
Income from Syariah 778 866 884 2.0% 13.5% 10.8%
Total 7,672 7,184 8,210 14.3% 7.0% 100.0%
Interest Expense
% portion
Interest Expense (IDR Bn) 1Q24 4Q24 1Q25 QoQ YoY
of 3M25
Deposits from Other Banks 43 54 22 -59.7% -49.7% 0.5%
Deposits from Non-Banks 3,686 3,704 3,847 3.9% 4.4% 86.8%
Securities Issued 120 76 77 0.7% -36.3% 1.7%
Fund Borrowings 581 522 460 -11.8% -20.8% 10.4%
Others 15 17 27 56.6% 83.2% 0.6%
Total 4,445 4,373 4,432 1.4% -0.3% 100.0%
34
Page 35
Profit and Loss Composition (3/3)
Other Operating Expense (exclude Provisions)
Other Operating Expense (IDR Bn) % portion
1Q24 4Q24 1Q25 QoQ YoY
Excluding Provision Of 3M25
Salaries & Employee Benefit 995 1,025 1,003 -2.2% 0.7% 37.2%
General Administration 313 535 447 -16.5% 42.9% 16.6%
Others 71 35 1 -98.1% -99.1% 0.0%
Rent, Service & Maintenance 189 266 257 -3.2% 36.1% 9.6%
Depreciation 169 194 193 -0.3% 14.6% 7.2%
Promotion 143 144 153 5.7% 6.6% 5.7%
Collector Fees & Consultant 325 347 376 8.2% 15.7% 13.9%
Insurance Premium 186 199 215 8.3% 15.4% 8.0%
Training 25 17 24 45.1% -0.9% 0.9%
Research & Development 0 5 0 -89.6% 93.3% 0.0%
Other Taxes 2 2 2 35.9% 7.8% 0.1%
Loss (transaction spot, derivative, and forex) 1 1 21 2,404.0% 4,038.4% 0.8%
Marked to Market 3 29 - -100.0% -100.0% 0.0%
Total 2,421 2,798 2,692 -3.8% 11.2% 100.0%
35
Page 36
Key Financial Ratios
ROA1 – Before Tax ROA2 – After Tax
1.1%
1.0% 1.0% 1.0% 0.9%
0.8% 0.8% 0.8%
0.8% 0.7%
Dec-22 Dec-23 Dec-24 Mar-24 Mar-25 Dec-22 Dec-23 Dec-24 Mar-24 Mar-25
1Calculated based on income before income tax (include tax benefit and extraordinary item)/ 2Calculated based on net profit/average total asset
average total asset based on Bank Indonesia regulation
ROE3 – Tier 1 Capital ROE4 – Balance Sheet
11.8% 11.5% 11.3%
16.4% 10.9%
13.9% 9.6%
12.7% 12.5%
10.8%
Dec-22 Dec-23 Dec-24 Mar-24 Mar-25 Dec-22 Dec-23 Dec-24 Mar-24 Mar-25
3Calculated based on net profit/average Tier 1 Capital based on Bank Indonesia regulation 4Calculated based on net profit/total stakeholder’s equity
36
Page 37
Asset Quality
Page 38
Loan Quality
Dec-22 Dec-23 Mar-24 Dec-24 Mar-25
Collectibility
IDR Bn % IDR Bn % IDR Bn % IDR Bn % IDR Bn %
Current 268,077 89.9% 297,251 89.1% 302,546 87.9% 312,598 87.3% 313,307 86.3%
Special Mention 20,134 6.8% 26,399 7.9% 31,367 9.1% 34,057 9.5% 37,866 10.4%
Performing Loan (PL) 288,211 96.6% 323,649 97.0% 333,913 97.0% 346,655 96.8% 351,173 96.7%
Substandard 580 0.2% 571 0.2% 758 0.2% 872 0.2% 1,086 0.3%
Doubtful 888 0.3% 678 0.2% 994 0.3% 1,940 0.5% 2,006 0.6%
Loss 8,602 2.9% 8,800 2.6% 8,578 2.5% 8,506 2.4% 8,847 2.4%
Non Performing Loan (NPL) 10,070 3.4% 10,049 3.0% 10,331 3.0% 11,318 3.2% 11,938 3.3%
Total Loan & Financing 298,282 100.00% 333,698 100.0% 344,244 100.0% 357,973 100.0% 363,112 100.0%
NPL Gross 3.38% 3.01% 3.00% 3.16% 3.29%
NPL Nett 1.32% 1.32% 1.40% 1.89% 1.95%
NPL Breakdown by Segment Quarterly SML Trend
2022 2023 2024 2025 Avg. 3 years SML
By Segment (%) Dec-22 Dec-23 Dec-24 Mar-24 Mar-25
Housing Loan 3.4% 3.2% 3.3% 3.3% 3.6%
Subsidized Mortgage 0.9% 1.5% 1.7% 1.6% 1.8%
Non-Subsidized Mortgage 1.9% 2.0% 3.7% 2.0% 4.9% 8.7% 9.1%
8.7% 8.0%
9.3%
Other Housing Loan 2.9% 3.7% 4.4% 4.9% 4.8%
9.5%
10.4%
7.9%
8.8%
9.1%
Construction Loan 26.2% 23.8% 16.0% 23.9% 14.5%
8.2%
6.6%
9.7%
9.5%
9.4%
Non-Housing Loan 3.4% 1.9% 2.4% 1.6% 1.2%
7.1%
6.8%
Consumer Loan 1.1% 1.6% 1.5% 1.7% 1.1%
Commercial Loan 9.4% 6.2% 7.3% 4.5% 4.4%
Corporate Loan 0.6% 0.1% 0.1% 0.1% 0.0%
Total Loan & Financing 3.4% 3.0% 3.2% 3.0% 3.3% 1Q 2Q 3Q 4Q
Mortgage 1.3% 1.7% 2.5% 1.7% 3.0% Note: Figures on graph and table include Sharia Financing
38
Page 39
Loan Quality ,Coverage and Cost of Credit
NPL & NPL Coverage LAR & LAR Coverage
23.2%
155.7% 155.2% 152.8% 21.1% 21.6% 20.3%
115.4% 104.6% 19.7%
22.6% 22.1% 21.3%
3.4% 3.0% 3.2% 3.0% 3.3%
18.6%
17.0%
15.7 15.6 15.8
13.1 IDR (Bn)
12.5 11.9
11.3 10.3
10.1 10.0 74,205 73,675
69,315 70,406 70,344
5,134 6,272
3,642 4,992 6,211 3,575 2,540
3,495 259 3,751 307 303
298 3,053 319 6,476
9,867
9,930 6,949 1,913
13,384 1,995
1,760
Dec-22 Dec-23 Dec-24 Mar-24 Mar-25 1,937
Provision Amount (IDR Tn) NPL Amount (IDR Tn) 2,194
NPL Coverage (%) NPL (%) 23,689 26,234
22,412 24,311
Annualized Provision
22,011
Cost of Credit Cost of Credit (%)
Charge (IDR Tn)
1.4% 1.2% 1.1%
0.6% 0.8%
27,086 27,741 29,638 29,936
24,328
4.0 3.7 3.8
2.6
2.0
Dec-22 Dec-23 Dec-24 Mar-24 Mar-25
Subsidized Mortgages Non-Subsidized Mortgages Other Housing
FY22 FY23 FY24 3M24 3M25 Construction Loan Consumer Loan Commercial Loan
Corporate Loan Total
% LAR Coverage % LAR 39
Page 40
Restructured Loans Breakdown by Segment
Covid-19 Restructured Loan by Segment Total Restructured Loan by Segment
11.4% 19.4%
8.5% 8.1% 16.8% 15.4% 16.7% 15.5%
5.3% 4.0%
(IDR Bn)
(IDR Bn)
34,060
57,829 57,320
3,527 56,194 55,236 56,248
3,642
71 1,173 28,243 27,892 4,829 4,971
2,990 6,211 6,152
91 3,129
4,208 3,276 88 1,982
4,579 85 2,563 69
4,566 68
1,148 12,255 8,780 5,592
45 261 41 8,795 6,053
1,422 1,160 118 1,552
641 567 1,448 1,642
19,054 1,957 1,666
11,964
4,529 14,530 20,443
10,894 11,024 19,378 19,403
14 712 69 19,084 18,976
237
4,474
6,701 12 63
654 200
4,348
11,969
10,401 10,415
17,808 18,568 19,515 19,307 20,457
6,793
4,780
Dec-22 Dec-23 Dec-24 Mar-24 Mar-25
Dec-22 Dec-23 Dec-24 Mar-24 Mar-25
Subsidized Mortgages Non-Subsidized Mortgages Other Housing Subsidized Mortgages Non-Subsidized Mortgages Other Housing
Construction Loan Consumer Loan Commercial Loan Construction Loan Consumer Loan Commercial Loan
Corporate Loan Total Loan % total restru to total
Corporate Loan Total Loan % Covid restru to
Loan
total Loan
40
Page 41
Restructured Loans Breakdown by Collectability
Covid-19 Restructured Loan by Collectability (%) Total Restructured Loan by Collectability (%)
3.8% 7.1% 6.7% 12.1% 11.6% 13.1% 11.6% 13.2%
15.8% 16.0% 23.6%
15.4% 19.4%
20.3% 27.9%
23.5% 31.7%
22.4% 40.6% 44.4%
80.4% 77.5% 73.8% 67.6% 60.4%
60.5% 54.0% 56.7%
46.3% 42.4%
Dec-22 Dec-23 Dec-24 Mar-24 Mar-25 Dec-22 Dec-23 Dec-24 Mar-24 Mar-25
Covid-19 Restructured Loan by Collectability (IDR Bn) Total Restructured Loan by Collectability (IDR Bn)
34,060 57,829 56,194 57,320 56,248
55,236
1,300
28,243 27,892 7,002 6,546 7,258
6,635 7,429
5,377
2,007
1,880 11,717
4,336 15,689 18,179
19,054 5,415
22,402 24,949
3,048 14,530
27,384 4,474 3,427
21,899 39,110
20,597 3,261 33,959 32,507
25,576 23,870
11,532
7,842
Dec-22 Dec-23 Dec-24 Mar-24 Mar-25 Dec-22 Dec-23 Dec-24 Mar-24 Mar-25
Coll 1 Coll 2 NPL 41
Page 42
Sustainable
Finance
Page 43
BTN ESG Priority Initiative Update
BTN is developing the "Low Emission Housing" roadmap, with a total target of 150,000 housing units by 2029
Low Emission Housing Roadmap Recycling of
Non-Valuable Families
Plastic Waste
More than 2.2 Build 150,000 housing
million kg of non- units using eco-friendly
valuable plastic will materials and a low-
be recycled. emission concept.
BTN as Enabler in
Impact Financing
Eco Housing
Friendly Minimum production Developers
Materials of 500,000 m² of paving
blocks and floor decking.
BTN has firmly established its position as a leading ESG Champion
BTN is Indonesia’s first state-owned BTN has set up its Sustainable Finance Framework and
1 BTN becomes the first and only bank in Indonesia
to ever receive AA from MSCI EGS Rating 2 bank to adopt the Principles for
Responsible Banking UNEPFI. BTN
3 obtained a Second Party Opinion from Sustainable
Fitch with Excellent
affirms its commitment to sustainability
and meaningful impact. We drive
inclusive, equitable, and
environmentally responsible growth
through our financial solutions.
https://www.btn.co.id/en/About/ESG/
ESG-Framework/Sustainable-Finance-
Framework
https://www.btn.co.id/About/ESG
/ESG-Framework/ESG-Signatory
43
43
Page 44
Bank BTN ESG Framework : The Future of Finance
BTN aims to establish a sustainable business processes by integrating environmental, good governance, and social values in a
comprehensive ESG framework.
The Future of Finance
ESG in Value Chain BTN’s ESG Roadmap
Climate Change & Ecosystem Accelerate Phase
(2026 – 2028)
Advance Phase
(2025 – 2026)
Sustainable Finance People & Community
Stakeholder Inclusiveness
Integrated GRC
Action Phase
(2023 – 2025)
Governance Risk Compliance BTN seeks to improve ESG
practices that accelerate
positive impacts on the
environment, economy, and
society through BTN’s ESG
Roadmap.
Integrated GRC
44
Page 45
Low Carbon Emission Housing Project
BTN is developing a "Low Emission Housing" roadmap, with a total target of 150,000 housing units by 2029.
Low Carbon Emission Roadmap
Action Phase Advance Phase Accelerate Phase
In August 2024, BTN
• 15% Eco Material • 30% Eco Material • 30% Eco Material officially inaugurated
• 10.000 Housing Pilot
Projects
• 25.000 Housing Pilot Projects • 60.000 Housing Pilot Projects
the Low Emission
Housing Pilot Project,
which involves 8
2025 2026 2027 2028 2029
developer partners
with total of 1,200
Advance Phase Accelerate Phase
• 20% Eco Material • 30% Eco Material units
• 15.000 Housing Pilot Projects • 40.000 Housing Pilot
REBRICKS
Projects
Supplier Ecofriendly
Karawang, 50 units Legok Banten, 262 units Material
• Air circulation by increasing
Energy Efficiency ventilation
• Window to wall ratio 15% to 30%
• Using low flow faucets
Water Interlock Brick Houses
Low Efficiency
• Proper sanitation management
• Having an infiltration well
Carbon • Using PDAM for water supply
Emission
House Waste Conducting waste sorting with
appropriate waste bins
Management
• Have carbon absorbing plants (1tree
Pollution per house)
Reduction • Eco-friendly materials minimum
15% per house
• Green and open spaces in house Interlock Brick
and public facilities minimum 10%
Carbon Emission Reduction Equivalent to 110,000 trees Equivalent to 323 hectares of
of~ 2,425 ton CO2 emission absorption 45
45
Page 46
Environmental Sustainability
BTN is committed to preserve and protect environment to support net-zero emission.
Green Transportation Green Premises Corporate Social Responsibility
36 7
Electric vehicles for Environmental programs include planting initiatives such as:
operational Installed Solar panels
200 Mangroove trees
(12 electric cars & 24 electric and targeting minimum 15% of
1,000 & 5,000 Tabebuya trees
motorcycles) Branch Offices by 2026 and 30%
will be increased around 200 units by 2028. 1 House 1 Tree in the Low Emission Housing Pilot Project
by 2029
Waste Bank Program
7 locations Palembang, Banjarmasin, Palu, Ambon, Banten,
Surabaya, and Makassar
Less Carbon Footprint through
Waste Management Low Carbon Emission Housing Materials
Digital Application
▪ Internal letter distribution through ▪ Providing Temporary Shelters (TPS) with
digital apps capacity of 5m3
BTN encourages deve-
▪ Mortgage applications through BTN ▪ Implementing the use of four infiltration lopers to use minimum
Properti wells with capacity of 48m 3 each.
▪ Management fees, parking fees, and ▪ Conducting a plastic waste-free
15% eco-friendly mate-
other housing maintenance through BTN campaign. rial to lower carbon
Smart Residence Implementing 20 bio pore infiltration
▪ emission in housing sector
holes at Menara BTN. Floor Decking
Environmental Sustainability 46
Page 47
Contributing more into people’s welfare through subsidized mortgage
Segment by Ages
Contribute in reducing housing Provide houses with affordable
backlogs in Indonesia through electric prices with adjusted
housing financing program rates for middle-low income 21 - 35 years 36 - 50 years > 51 years
targeted to low-middle income segments. 0.4% 0.3% 0.4% 0.6% 0.6%
segments
▪ ~77% of BTN
20.8% 20.4% 20.4% 21.7% 21.8%
Subsidized
mortgage
customers are
Subsidized Mortgage 78.8% 79.3% 79.2% 77.7% 77.6%
Millennials
2020 2021 2022 2023 2024
Segment by Wages ▪ The maximum
salary for eligible
up to IDR 4 Mn IDR 4 - 6 Mn IDR 6 - 8 Mn subsidized
1.2% 2.1% 3.7% 7.2% 4.6% mortgage
Ensure availability and customers were
26.4%
Make inclusive, safe, resilient and sustainable management of clean 45.0% 49.4% IDR 6 Mn for single
sustainable community in each water and sanitation in subsidized 54.9% 55.6%
income and IDR 8
subsidized housing complex. housing. Mn for joint
72.4% income.
52.9% 46.9% 37.9% 39.8% ▪ Prior to 2019
maximum salary
120.0% 174 200 2020 2021 2022 2023 2024 were IDR 4 Mn
162 180 Subsidized
100.0% 146 Mortgage Loan
131 160
Outstanding Segment by Gender Male Female
121 140
80.0% (IDR Tn)
120 ▪ All genders
60.0% 100 30.8% 32.2% 33.0% 34.8% 35.4% have the same
80 % of Subsidized opportunity to
40.0% 60 Mortgage of own a
48.9% 48.5% 48.6% 40
total BTN Loan subsidized
20.0% 46.4% 47.5% 69.2% 67.8% 67.0% 65.2% 64.6%
Portfolio house
20
0.0% 0
2020 2021 2022 2023 2024 2020 2021 2022 2023 2024
Social Welfare 47
Page 48
Housing Finance Center (HFC) to support housing industry in Indonesia
Through BTN Housing Finance Centre (HFC), BTN assists prospective new developers through a learning & advisory program and providing
basic education to prospective developers
BTN Santri Developer in Collaboration with NU Circle
Housing Finance Center (HFC) Students have
To become a leading center for research,
education and consultancy on housing finance
1,476 participated in the
Santri Developers
program.
❑ To support the growth of
housing industry
Indonesia, BTN is committed
in
to providing education to
prospective developers from
Islamic boarding schools in
Learning collaboration with NU Circle.
❑ By the end of 2024, Bank BTN
Implementing the HFC’s flagship work program in seminars, workshops, had organized 4 batches of
and short courses both online and offline in collaboration with well- Santri Developers in
known universities in Indonesia, Islamic boarding schools and other Jombang, Cirebon, Salatiga,
stakeholders. and Pekanbaru and 1 online
event.
Advisory
Seminar/ Public Lecture/ Workshop Held by HFC in 2024
Conducting collaboration, coaching, mentoring and carrying out advisory
functions with academics, practitioners, government and community to
❑ Collaboration with SBM ITB for Mini
training participants of HFC Program in property sector
MBA in Property with a total of
more than 700 graduates in 22
batches
Research
❑ Public lectures and seminars with
several universities (ITS, Unnes,
Research implementation within the property sphere through various Untan, UHN, UII, and Unand).
studies on the housing market and developing the House Price Index
❑ Mini MBA in Property for HIPMI
(HPI).
participated by HIPMI members
Social Welfare 48
Page 49
Human Capital Composition and Policy
Respectful Workplace Policy Management Composition ESG Training & Culture
❑ Recognize and respect differences in diverse
work environment with a wide range of
Commissioner Composition
Independent commisioner
9% In achieving the goal of becoming an #ESGChampion,
good internal support from the Bank is needed. BTN
ethnicities, races, nationalities, skin colors, of the BOD composition has implemented learning & training related to ESG for
ages, religions, genders, disabilities, or other are women internal Bank employees.
43% 44% 33%
50% 50%
characteristics and perspectives to promote a
productive environment. 11% 11,448 22,583 5 8
57% 56% 67%
❑ Ensure that everyone is treated equally and 50% 50%
Completed Self- Completed ESG Employees ESG related
have the same opportunity accessing the of the Commissioner Learning ESG learning & training become BUMN cultural
composition are awareness (delivered online & Green initiatives in 2024
facilities and infrastructure. 2020 2021 2022 2023 2024
(delivered online) onsite) Ambassador
women
❑ Create a working environment of mutual
respect, non-discrimination, and harassment in ESG Curriculum (rating sustain analytics standards)
any form.
Gender Diversity
1. Pelatihan kegiatan pemasaran dan
produk yang bertanggung jawab 7. Pelatihan APU PPT
12,847 employees
(as of Dec-24)
2. Pelatihan Tata kelola Data Privasi
Diversity, Equity and Inclusion Policy 8. Pelatihan Penghindaran Pajak
3. Pelatihan isue-isue Keamanan Data 9. Pelatihan Kepatuhan kepada
Female 48.9% Male 51.1% ketentuan Internasional
BTN provides broad opportunities for 4. Pelatihan Identifikasi Risko ESG
10. Pelatihan penyuapan dan
all parties to contribute to BTN by 5. Program Mentorship Anti Korupsi
implementing policies related to 6. Pelatihan dan Pedoman terkait
11. Pelatihan terkait Kode Etik
Diversity, Equity and Inclusion (DEI) in Employee Composition Keberagaman
the company's Human Capital
operations.
> 18.5% ofarethewomen
Top Management composition
ESG Knowledge Portal
Employee Wellbeing Program > 23 Disabled Employees Top Management*)
2.1% The ESG Knowledge
By Staff & Officer
Manager & Senior Portal is an internal
BTN implemented Employee Well-Being > Manager
platform integrated
Level 86.9% 13.0%
Framework mandated by BUMN to keep in BTNBest as a
stakeholders healthy, safe, and happy as well *) Consists of AVP, VP, SVP and EVP education channel
as improve EVP, additional value, and accessed by the
≤ 30 31 - 50 ≥51
performance of individuals and business > By Age employees regarding
units. 43.1% 49.9% 7.0% the importance of
ESG principles.
Social Welfare 49
Page 50
Governance Sustainability Highlight (1/2)
Gratification Data Privacy & Cyber Security ESG Aspect in Credit Analysis
The Gratification Control Data Privacy has become
To create impact through
Unit is a unit in the BTN's main priority to
Sustainable Finance, BTN
Compliance and protect customer and
is committed to provide
Governance Division with internal data. In 2024, 67
policies related to ESG
a task to receive employees and 5 people
aspects in loan analysis.
gratification reports and from IIKPA are given the
reports to the Komisi Anti Corruption certi-
Pemberantasan Korupsi fication.
(KPK).
Whistle Blowing System (WBS) Signatories Anti-Money Laundering
https://btnsiips.tioffs.info
Email : btnsiips@tipoffs.info BTN strengthens aspects
of corporate governance
by enhancing policies,
Msg./WA + 62 813 8870 1117 and implementing the
Telp. + 62 21-5092882/3 awareness related to
Anti-Money Laundering
The objective of the Company's WBS is to BTN has joined national and international (APU) & Prevention of
strengthen internal control mechanisms to environmental and social sustainability Terrorism Financing
support business growth, through : communities. (PPT)
❑ Early detection and prevention of
irregularities or violations;
❑ To build an open, sincere, honest, and
responsible work climate.
Governance Sustainability 50
Page 51
Governance Sustainability Highlight (2/2)
Compliance Management System Anti Anti Corruption Anti Bribery
BTN obtained ISO BTN has an Anti BTN implemented Anti
Certification 37301:2021 on Corruption Program Bribery Management System
Compliance Manage-ment and Forum consisted (ISO 37001:2016) in 16 areas:
System in 30 December of 96 Certified Credit Risk, Commercial
2022 applied in the Integrity Officer (CIO) Banking, Corporate Banking,
Compliance & Governance and 67 Anti MSME, 6 MSME restructured
Division, which includes Correuption Instructor units, 4 Commercial Business
compliance, corporate (PAKSI) certification Center (CBC), Credit
governance, and money across all units. Operations, and
laundering prevention procurement.
functions.
Anti Fraud Sub Committee ESG Committee ESG Principles
BTN established ESG BTN integrated ESG
BTN established an Anti principles to 76 internal
Fraud Sub Committee to Committee to supervise and
drive the implementation of polcies ensure ESG principles
supervise and implement are embedded to the Bank’s
Anti Fraud Strategy ESG principles on the Bank’s
business. operational and strategic
framework.
Governance Sustainability 51
Page 52
Governance Sustainability Highlight
ACGS Rating CSR HUB Refinitiv
Low
Top
89
Combined ESG Score B+
with overall score of
111.82 ESG Ranking (%) Bank BTN’s ESG
Compared Within performance ranked at
31,122 Companies
Environmental
Pillar Score
Social Pillar
Score
Governance
Pillar Score
176 out of 1,097 Banking
Services Company as
Top 3 Indonesia PLCs assessed by Refinitiv
ASEAN Asset Class Threshold C A- B
MSCI ESG Rating Included in some ESG Indices Corporate Governance Perception Index (CGPI)
(as of Mar-25)
IDX LQ45
Low Carbon Leaders
91.5 with overall score of
AA Average SRI Kehati Index
89.8
90.0
90.5
91.5Category :
A company with a mixed or unexceptional track 1. ESG Sector Leaders
2021 2022 2023 2024 “Most Trusted Company”
record of managing the most significant ESG 2. ESG Quality 45
risks and opportunities relative to industry
peers
Governance Sustainability 52
Page 53
Sharia Business
Page 54
BTN’s Indicative Schedule of Proposed Acquisition of New Sharia Bank Entity
Signing of CSPA between BTN and
sellers (VICO and BVIC)
Estimated OJK's approval
on the Proposed Estimated Central Bank of
Acquisition, fit and proper Indonesia’s Approval,
test of BTN as the new acquiring services for
controlling shareholder, Payment Services
and formation of KUB. Providers (PJP).
Mar’25 May’25 End of Oct’25
Apr’25
May’25
BTN AGMS Estimated Minister of Law's Estimated BTN’s Sharia
results. approval, confirming receipt Unit Spin-Off, standing on
of the Deed of Acquisition. its own as BTN’s new
BTN will also officially close subsidiary.
the deal through SPA signing.
The indicative schedule is only an estimate that is subject to change without prior notice due to certain circumstances beyond the control of BTN that occur.
Source : Summary of the Acquisition Plan, BTN. 54
Page 55
Performance Highlight Sharia Unit in 1Q25
Total Assets continue to grow, with Sustainable Growth of Financing to Resilient Total Deposits, to
total outstanding of IDR 61 Tn IDR 46 Tn IDR 51 Tn
(IDR Tn) 11.6% YoY (IDR Tn) 19.9% YoY
18.2% YoY (IDR Tn)
49.6 51.4
60.6 61.2
54.3 54.8 43.9 46.3 41.8 42.9
45.3 37.1 39.1 34.6
31.6
2022 2023 2024 3M24 3M25 2022 2023 2024 3M24 3M25 2022 2023 2024 3M24 3M25
Net Profit reached IDR 199 Bn ROA reached 1.3% as of Mar 2025 CASA Deposits of 59.0%
(IDR Bn) (%) (%)
11 bps 885 bps
21.1% YoY
872 1.3 1.4 1.3
1.2 59.0
702 55.7
50.0 50.1
0.7 43.6
334
164 199
2022 2023 2024 3M24 3M25 2022 2023 2024 3M24 3M25 2022 2023 2024 3M24 3M25
55
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Financial Snapshots UUS
Financial Highlight 2022 2023 2024 1Q24 1Q25 Growth (%)
Asset/ Liabilities
Total Assets (IDR Bn) 45,336 54,289 60,560 54,845 61,196 11.6% yoy
Total Financing (IDR Bn) 31,624 37,114 43,892 39,137 46,262 18.2% yoy
Total Deposits (IDR Bn) 34,641 41,803 49,622 42,858 51,397 19.9% yoy
Profitability
Net Profit (IDR Bn) 334 702 872 164 199 21.1% yoy
N I M equivalent 5.0% 5.0% 4.2% 4.2% 4.0% (22) bps
ROA 0.7% 1.3% 1.4% 1.2% 1.3% 11 bps
Asset Quality
NPF (Gross) 3.3% 2.4% 2.9% 2.8% 2.8% (3) bps
Financing at Risk (FAR) 17.1% 14.4% 13.1% 14.8% 13.2% (161) bps
NPF Coverage 150.1% 158.1% 105.4% 130.0% 100.8% (2,922) bps
Liquidity
FDR 91.3% 88.8% 88.5% 91.3% 90.0% (131) bps
CASA 43.6% 50.0% 55.7% 50.1% 59.0% 885 bps
56
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Sharia Business : Financing & Deposits Composition
Financing Business Composition
Dec-22 Dec-23 Dec-24 Mar-24 Mar-25
Financings Type (IDR Bn) QoQ YoY
Outs % Outs % Outs % Outs % Outs %
Housing Financing 30,812 97.4% 36,587 98.6% 43,217 98.5% 38,646 98.7% 45,703 98.8% 5.8% 18.3%
Subsidized Mortgage 19,039 60.2% 22,966 61.9% 26,522 60.4% 24,524 62.7% 28,509 61.6% 7.5% 16.3%
Non-Subsidized Mortgage 9,948 31.5% 11,604 31.3% 14,303 32.6% 12,070 30.8% 14,945 32.3% 4.5% 23.8%
Other Housing Financing 48 0.2% 33 0.1% 41 0.1% 40 0.1% 41 0.1% 0.6% 3.5%
Construction Financing 1,776 5.6% 1,982 5.3% 2,351 5.4% 2,012 5.1% 2,207 4.8% -6.1% 9.7%
Non-Housing Financing 812 2.6% 528 1.4% 675 1.5% 491 1.3% 560 1.2% -17.1% 14.1%
Consumer Financing 145 0.5% 169 0.5% 290 0.7% 176 0.4% 303 0.7% 4.3% 72.3%
Commercial Financing 667 2.1% 359 1.0% 385 0.9% 315 0.8% 257 0.6% -33.3% -18.4%
Total Financing 31,624 100.0% 37,114 100.0% 43,893 100.0% 39,137 100.0% 46,262 100.0% 5.4% 18.2%
Mortgage Financing 28,988 91.7% 34,571 93.2% 40,825 93.0% 36,594 93.5% 43,454 93.9% 6.4% 18.7%
Deposits Composition CASA Ratio (%)
2.7% 3.7% 3.9% 4.1% 3.8%
Deposits (IDR Bn) Dec-22 Dec-23 Dec-24 Mar-24 Mar-25 yoy
CASA 15,117 20,915 27,634 21,477 30,307 41.1%
TD
Current Account 9,104 14,166 19,825 14,489 21,910 51.2% 50.0% 44.3% 49.9% 41.0% CASA
56.4%
Savings Account 6,013 6,750 7,810 6,988 8,397 20.2% CoF
Time Deposits 19,524 20,888 21,988 21,381 21,090 -1.4% 55.7% 59.0%
43.6% 50.0% 50.1%
Total 34,641 41,803 49,622 42,858 51,397 19.9%
Dec-22 Dec-23 Dec-24 Mar-24 Mar-25
57
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Sharia Business : Asset Quality
NPF & NPF Coverage Financing at Risk (FAR)
158.11% 17.1%
150.1%
130.0% 14.4% 14.8%
105.4% 100.8% 3.5% 13.1% 13.2%
1.60% 1.4%
1.1% 0.9%
13.6% 12.83% 13.4%
12.0% 12.3%
3.3% 2.9%
2.4% 2.8% 2.8%
Dec-22 Dec-23 Dec-24 Mar-24 Mar-25
Dec-22 Dec-23 Dec-24 Mar-24 Mar-25
FAR Consumer FAR Commercial Total FAR
NPF NPF Coverage
Special Mentioned Financing (SMF) Non-Performing Financing (NPF)
Financings Type Dec-22 Dec-23 Dec-24 Mar-24 Mar-25 Financings Type Dec-22 Dec-23 Dec-24 Mar-24 Mar-25
Housing Financing 6.7% 7.1% 7.2% 8.0% 7.5% Housing Financing 3.2% 2.3% 2.8% 2.7% 2.8%
Subsidized Mortgage 7.1% 7.1% 7.7% 8.4% 8.1% Subsidized Mortgage 0.9% 1.1% 1.6% 1.4% 1.5%
Non-Subsidized Mortgage 7.0% 7.3% 7.1% 8.5% 7.4% Non-Subsidized Mortgage 1.3% 2.0% 2.9% 2.4% 3.3%
Other Housing Financing 8.9% 11.0% 13.0% 11.9% 13.7% Other Housing Financing 5.5% 1.8% 0.4% 1.5% 0.5%
Construction Financing 1.6% 5.7% 1.3% 0.5% 0.9% Construction Financing 38.0% 18.1% 16.2% 21.3% 15.8%
Non-Housing Financing 0.0% 1.6% 0.8% 1.1% 1.1% Non-Housing Financing 9.0% 10.0% 6.6% 11.0% 6.4%
Consumer Financing 3.8% 3.8% 1.8% 3.1% 2.1% Consumer Financing 4.7% 3.6% 2.0% 4.0% 2.0%
Commercial Financing 0.0% 0.5% 0.0% 0.0% 0.0% Commercial Financing 9.9% 13.0% 10.1% 15.0% 11.6%
Total Financing 6.6% 7.0% 7.1% 7.9% 7.5% Total Financing 3.3% 2.4% 2.9% 2.8% 2.8%
Mortgage Financing 7.0% 7.1% 7.5% 8.4% 7.9% Mortgage Financing 1.0% 1.4% 2.0% 1.7% 2.1%
58
Page 59
Digital Initiatives
Page 60
New BTN’s Digital Super Platform, Both for Corporate and Retail Customers
Selamat
Selamat Malam,
Malam, PUTRA BATARA
PUTRA BATARA
60
Page 61
Balé Korpora Integrating All Digital Wholesale Services Into One Single
Access Portal
Superior Features to Support
Client’s Business Transaction
Payment Liquidity & Financing
Solutions Management Housing/ Construction Healthcare Education Trading/ Government
Financial
Developer Manufacture Inst.
Central Reporting Collection & Thematic Industry Solution
Management Reconciliation Mgt.
Phase 1 – Feb 25 Phase 2 – Q3 25
Cash
Primo Account
Management
Guarantee Trade Finance
Financial Supply
Chain Management
Online Online Opening
Registration Account
Financial Virtual Account
Dashboard Management
Loan
Soft Online Breach
Management
Token Forex
61
Page 62
Journey of BTN’s Mobile Banking
Selamat Malam, PUTRA BATARA
Selamat Pagi, PUTRA BATARA
2012 - 2023 2023 - 2024 2025
62
Page 63
One Stop Services to Fulfill Customer’s Needs and Lifestyle
Be Free Free Transaction
IDR Admin Fee
cashback ▪ Transfer fees with
BI-Fast
at 48 Merchants Nationwide ▪ Electricity bill
payment & token
and 1,731 Local Merchants
▪ Top Up E-Wallet
63
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Balé by BTN Features
A section where An internet banking After logging in, users
users may look for exclusively for may access more
primary houses, SMEs, where they financial features such as
create loan can utilize the split bills, investing
simulations, see loan platform for safer features, e-money top up,
recommendations, transactions and and see transaction
and apply for a generate their own history.
housing loan. token.
A tool to facilitate Bale Space offers Bale by BTN provides
merchants with lifestyle and access to BTN Priority,
digital entertainment which offers exclusive
transactions and contents through banking services,
monitor their the recent articles, special offers, as well
overall promotions, and as loyal rewards.
performance. other services.
64
Page 65
Appendix
Page 66
BTN has set a New Long-Term Aspiration for 2025 – 2029
2025 – 2029
Leading Partner in Empowering the
2020 – 2024 Financials of Indonesian Family
To become the Best Mortgage Bank in Southeast Asia
Become government’s key partner in housing and
Double low-cost funding financial inclusion
Transforming channel capabilities to become the transactional bank and growing FBI
Provide the best customer experience through digital and
financial integration
Democratize housing
Delivering banking products to improve lives, financing in subsidized homes for mass
segment, and building a new direct-to-consumer channel for mass affluent segment Enhance shareholder value through sustainable
profitability growth
Build one stop shop financial solution for consumer and housing-related businesses Become home to Indonesia’s top talents
Providing lending and investment solutions to triple non-mortgage portfolio and
double product holdings of emerging affluent customers
Implement better ESG practices and business innovations
Become a digital innovator and home of Indonesia’s best talents
Digitizing processes to build the most efficient operations and
developing top-notch talents
Build a high-quality portfolio and sustain low levels of NPL
Leveraging technology to develop integrated and rigorous risk
management processes to lower NPL in line with market
sustainably
66
66
Page 67
Long-Term Goals 2020-2024’s Achievement
Main Goals Objective in 2024 Progress and Achievement in 12M24
• Enhancing transaction capabilities through Mobile • Introducing Bale by BTN, has acquired 2.2 Million users by
Double low-cost Banking Dec-24.
funding • Increasing fee-based income portion to 12% • BTN has launched a Digital Store (Digital Outlet) in Dec-24.
• Expanding non-traditional new funding sources • Fee-based income portion reached 13.9% in FY24.
• Being an active partner for the government on • The potential of new subsidized mortgage scheme.
subsidized mortgage scheme • The total disbursement of subsidized mortgage has reached
Democratize
• Total outstanding of ~IDR 150 Tn subsidized mortgages IDR 24.9 Tn with 152,549 housing units across Indonesia with
Housing
for mass segment total outstanding of IDR 173.8 Tn as of Dec-24.
• Building new channels for emerging affluent segment • Established 9 Sales Center as of Dec-24
Build one-stop • Increasing the proportion of non-housing loans to • The portion of non-housing to housing loan as of Dec-24 is
financial solution for housing loans to 20:80 15:85
housing-related • Expanding high yield lending to new segments • High yield loan portion increased to 4.6% by Dec-24.
businesses • Upselling and cross-selling products • Product holdings of the customers reached 2.9x as of Dec-24.
Become a digital • Digitizing lending and funding process as well as • Opening account in Bale by BTN apps only takes 5 minutes.
innovator and home operational services • The proportion of employee in business units to operation
of best talents • Being a top-of-mind employer to top-notch talents units reached 65: 35 to increase productivity
Build high-quality • Leveraging technology to develop integrated and • Centralized loan operation (CBC for commercial and RLPC for
portfolio and sustain rigorous risk management processes consumer) aiming to improve efficiency also implementing
low NPL • NPL in line with market sustainably below 3% standardized parameters on loan application.
• Developed a model for Early Warning System (EWS) to
prevent potential risks and financial distress
67
Page 68
BTN’s Competitive Advantages as a Commercial Bank
3.0% 9.9 Mio 1.0 Mio Indonesian Government
aims to increase the
mortgage to GDP ratio, well current housing needs in New marriages per year, with additional
projected 77 million of Indonesia’s population quality of living
below neighboring ASEAN Indonesia conditions of Indonesians
countries will add to the middle-income segment by 2025
Serving the BTN has been leading
Sustainable government
nation’s housing Indonesia’s mortgage business ~ 5.6 million units of ~ 85% of BTN’s support in terms of annual
since the first mortgage mortgages have been extended portfolio is housing
needs for more budget for housing subsidy and
disbursement in Indonesia in by BTN since 1976 loans
than 48 years infrastructure development
1976
Market leader and
BTN is the main contributor to BTN’s mortgages are still ~ 82% of the national
the national housing program dominant in the subsidized Subsidized Mortgages Driving 185 economic sub-
contributor to the as the largest absorber of the segment (50% of BTN’s total market share and 39% of sectors through housing
economy subsidized mortgage budget. mortgage portfolio) and first total mortgages market businesses.
time home buyers
Engagement with a Partnership with >8000 developer partners Nurturing new developers >3000 notary offices have
wide range of government/private and
with most being subsidized through BTN’s learning & collaborated with BTN in
housing overseas institutions for
residential developers advisory program mortgages disbursement
stakeholders various funding sources
68
Page 69
BTN’s Network and Distribution as of 1Q25
Java Kalimantan Sulawesi
Regional Office 5 Regional Office 1 Regional Office 1
Branch Offices 49 Branch Offices 7 Branch Offices 8
National 1Q25 FY24 FY23
Sub-Branch Offices 375 Sub-Branch Offices 32 Sub-Branch Offices 30
Regional Office 8 8 6
Sharia Branch Offices 18 Sharia Branch Offices 3 Sharia Branch Offices 3
Sharia Sub-Branch Branch Offices 82 82 81
52 Sharia Sub-Branch Offices 3 Sharia Sub-Branch Offices 2
Offices
Sub-Branch Offices 536 536 541
ATM & CRM 1,403 ATM & CRM 131 ATM & CRM 130
Sharia Branch
35 35 34
Offices
Sharia Sub-Branch
Sumatera Bali dan Nusa Tenggara Maluku dan Papua Offices
75 75 75
Regional Office 1 Regional Office - Regional Office - Outlets 736 736 737
Branch Offices 11 Branch Offices 4 Branch Offices 3 ATM and CRM 2,071 2,070 2,150
Sub-Branch Offices 76 Sub-Branch Offices 15 Sub-Branch Offices 8
Sharia Branch Offices 10 Sharia Branch Offices 1 Sharia Branch Offices -
Sharia Sub-Branch Offices 17 Sharia Sub-Branch Offices 1 Sharia Sub-Branch Offices -
ATM & CRM 303 ATM & CRM 68 ATM & CRM 35
69
Page 70
Overview and Market Perspective on BTN Activities
Current BTN Ratings From Various Rating Agencies Precedent of BTN Corporate Action BBTN are included in some indices including
ESG indices
up to March 2025
As of October 2024
Total Proceeds of IDR 1.65 Tn
through public portion of rights LQ45
Outlook : Stable issue IDXFINANCE
National Short-Term Rating : F1+ (idn) Issued Public Shares : IDX BUMN20
National Long-Term Rating : AA+ (idn) 1,377,777,765
IDX30
Senior Unsecured : AA+
IDX80
IDX Small-Mid Cap (IDX SMC) Composite
IDX Small-Mid Cap (IDX SMC) Liquid
As of November 2024 IDX Growth30
MSCI Indonesia Small Cap
Outlook : Stable PEFINDO Prime Bank
Counterparty Risk Rating : Baa2/P-2 PRIMBANK10
Bank Deposits : Baa2/P-2
Baseline Credit Assessment
Adj Baseline Credit Assessment
: ba1
: ba1
Oversubscribed by 1.6x MBX
Kompas100
Counterparty Risk Assessment : Baa2 (cr)/P- Infobank15
2(cr)
Subordinate : Ba3 (hyb) IDX Value30
Investor33
Tempo – IDX Financials52
SRI-KEHATI
As of July 2024 IDX LQ45 Low Carbon Leaders
ESG Sector Leaders IDX Kehati
Outlook : Stable ESG Quality 45 IDX Kehati
Corporate Rating : F1+ (idn) BTN’s Rights Issue was positively welcomed by
National Long-Term Rating : AAA (idn) investors
Senior Unsecured : AAA
70
Page 71
BBTN’s Past Corporate Action and Shareholder Structure
Geographics of BBTN Ownership (as of March 2025)
IPO (of total public Portion)
Region Asia
On December 17, 2009, bank BTN conducted an Euro Region
USA 56.3 mn shares
2009 Initial Public Offering and listed on the Indonesia 455.7 mn shares
(1.0%)
911.1 mn shares (8.1%)
Stock Exchange (IDX) with an offering price of (16.2%)
IDR800/share.
Indonesia
America ex USA British Territory 4,142 mn shares
Rights Issue 1 2.5 mn shares 0.7 mn shares (73.8%)
2012 (0.0%) (0.0%)
In Rights Issue 1, Bank BTN issued 1.51 billion new Australia
shares at an exercise price of IDR 1,235/share. Bank 45.0 mn shares
BTN obtained Rp 1.86 Trillion from Rights Issue 1. (0.8%)
Shareholder Structure (as of March 2025)
*) **)
Rights Issue 2
In Rights Issue 2, Bank BTN issued 3.44 billion new Government of Indonesia Public ***)
2022
shares at a price per share of IDR 1,200/share. The
Government of the Republic of Indonesia invested in 60% 40%
shares in the form of State Capital Participation
amounting to IDR 2.48 Trillion. Bank BTN earned
IDR4.13 trillion from Rights Issue 2.
*) 1 Share of Serie A Dwiwarna ownership by Government of Indonesia
**) 8,420,666,647 Shares of Serie B ownership by Biro Klasifikasi Indonesia
(Danantara)
***) Includes 0.01% share ownership by the Board of Commissioners and Directors 71
Page 72
Thank You Investor Relations PT Bank Tabungan Negara (Persero) Tbk. Menara BTN 16th Floor Jl. Gajah Mada No. 1 Jakarta 10130 Telp: +62 21 63870107 Email: investor_ relations@btn.co.id Website: www.btn.co.id
Names mentioned 41 people and organisations named in the text · linked when the evidence is strong
unresolved
org
Minister of Ministry Directorate General
p.2
unresolved
org
Kementerian PKP
p.2
unresolved
person
Vice
· President Commissioner
p.2 ×4
unresolved
person
School
· Director
p.2
unresolved
person
Served
· President Director
p.3 ×2
unresolved
org
Bank Tabungan
p.3 ×3
unresolved
org
Negara (Persero) Tbk
p.3 ×4
unresolved
org
PT Overseas Banking
p.4
unresolved
org
Bank Rakyat Network
p.4
unresolved
org
Risk Management (Persero) Tbk.
p.4
unresolved
org
Mandiri Utama Mandiri (Persero) Tbk.
p.4 ×2
unresolved
org
BPD Jawa Timur Tbk
p.4
unresolved
org
Banking Division Head Tbk.
p.4
unresolved
org
Bank Tabungan Indonesia (Persero) Tbk.
p.4 ×2
unresolved
org
Bank Indonesia
p.34 ×3
unresolved
org
Bank BTN ESG Framework
p.44
unresolved
person
Learning ESG
· Commissioner
p.49
unresolved
org
Bank BTN’s ESG Compared Within
p.52
unresolved
org
Minister of Law's
p.54
unresolved
org
Bank Counterparty Risk Rating
p.70
unresolved
org
Bank Deposits
p.70
unresolved
org
Government of the Republic of Indonesia
p.71
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