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20250421_BBKP_Laporan Informasi dan Fakta Material_31876592_lamp1.pdf

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Page 1 
                                                                            PRESS RELEASE




      Migrasi NGBS Sukses, ​                         NGBS Migration Completed, ​
 KB Bank Siap Berikan Pengalaman                       KB Bank Ready to Deliver
    Layanan Perbankan Terbaik                      Best-in-Class Banking Experience

Jakarta, 21 April 2025 - PT Bank KB Bukopin Jakarta, 21 April 2025 - PT Bank KB Bukopin
Tbk (KB Bank) telah menyelesaikan proses Tbk (KB Bank) successfully completed the
migrasi sistem core banking ke Next Generation migration of its core banking system to the Next
Banking System (NGBS) pada akhir pekan lalu Generation Banking System (NGBS) over the past
sesuai dengan rencana. NGBS kini telah aktif weekend, as planned. NGBS is now fully
sepenuhnya      untuk    operasional  layanan operational, enabling faster, more secure, and
perbankan KB Bank yang lebih cepat, aman, dan more reliable banking services at KB Bank.
andal.

Direktur Utama KB Bank, Woo Yeul Lee President Director of KB Bank, Woo Yeul Lee,
menyampaikan      apresiasi   kepada   seluruh expressed his appreciation to all customers for
nasabah atas dukungan dan kepercayaan yang their continued support and trust throughout the
telah   diberikan   selama     proses  migrasi migration process. “The successful migration to
berlangsung. “Keberhasilan migrasi NGBS adalah NGBS reflects our commitment to delivering
bentuk komitmen kami untuk menghadirkan banking services that are relevant to today’s and
layanan perbankan yang relevan dengan future banking needs. Customers can now enjoy
kebutuhan perbankan masa kini dan di masa a faster and more secure transaction experience,
mendatang. Kini, nasabah dapat menikmati seamlessly across all KB Bank service channels,
pengalaman bertransaksi yang lebih cepat dan both online and at branch offices,” he stated.
aman secara seamless di semua kanal layanan
KB Bank baik secara daring maupun di kantor
cabang,” ujarnya.

Selama proses migrasi akhir pekan lalu, sejumlah During the migration last weekend, several KB
layanan KB Bank mengalami keterbatasan akses. Bank services experienced limited accessibility.
KB Bank menyampaikan permohonan maaf atas KB Bank sincerely apologizes for any
ketidaknyamanan yang mungkin ditimbulkan inconvenience caused and extends its gratitude
serta berterima kasih atas pengertian dan for customers’ understanding and patience
kesabaran nasabah selama proses migrasi during the process. The Bank assures that its
tersebut. KB Bank memastikan bahwa tim customer service team is ready to assist
layanan pelanggan siap membantu nasabah yang customers who may still need post-migration
masih membutuhkan penyesuaian pasca-migrasi support through Halo KB Bank at 14005 or via
melalui Halo KB Bank di 14005 atau email ke email at customer_care@kbbank.co.id.
customer_care@kbbank.co.id.

Layanan Lebih Optimal, Pengalaman Lebih Enhanced Services, More Personalized
Personal                                Experience

Migrasi sistem core banking ke NGBS ini The migration to the NGBS core banking system
merupakan tonggak penting dalam transformasi marks a significant milestone in KB Bank’s digital
digital KB Bank. Dimana KB Bank berkomitmen transformation journey. It demonstrates the
untuk menjawab harapan nasabah yang terus Bank’s commitment to meeting customers’
berkembang di tengah kemajuan teknologi dan evolving expectations amidst rapid technological
gaya hidup digital.                          advancement and increasingly digital lifestyles.

Dengan NGBS yang kini resmi digunakan di          With NGBS now officially in use across KB
seluruh jaringan KB Bank, nasabah dapat           Bank’s entire network, customers can enjoy a
merasakan sejumlah peningkatan dalam layanan      range of improvements in banking services,
perbankan KB Bank, antara lain;                   including:

   ●​ Akses yang lebih stabil dan terintegrasi,      ●​ More stable and integrated access,
      memastikan pengalaman layanan yang                ensuring a consistent and seamless
      konsisten dan seamless di seluruh kantor          experience across all branches and digital
      cabang serta kanal digital seperti mobile         channels such as mobile and internet
      dan internet banking.                             banking.
Page 2 
                                                                                                         PRESS RELEASE


    ●​ Pengelolaan data yang lebih akurat untuk                         ●​ More     accurate data  management,
       memberikan layanan yang lebih personal                              enabling more personalized services
       bagi nasabah sesuai dengan kebutuhan                                tailored to each customer’s banking
       layanan perbankannya.                                               needs.
    ●​ Sistem keamanan yang ditingkatkan                                ●​ Enhanced security systems, featuring
       melalui teknologi fraud detection dan                               advanced fraud detection technology and
       perlindungan data terbaru memastikan                                the latest in data protection, offering
       ketenangan    nasabah   dalam setiap                                customers peace of mind in every
       transaksi.                                                          transaction.

Dengan sistem baru ini, KB Bank tidak hanya With this new system in place, KB Bank is not
siap memberikan layanan yang lebih baik hari ini, only delivering better services today but also
tetapi juga menyiapkan fondasi kokoh untuk laying a strong foundation for future innovations.
menghadirkan inovasi di masa mendatang, This forms part of the Bank’s long-term strategy
sebagai bagian dari strategi jangka panjang untuk to become the preferred financial institution in
menjadi lembaga keuangan pilihan utama di Indonesia—one that understands and delivers
Indonesia yang memahami dan memberi solusi solutions for customers' banking needs.
atas kebutuhan layanan perbankan bagi nasabah.


                                                                 ***

PT Bank KB Bukopin Tbk
KB Bank was established on July 10, 1970. Following approval from the Financial Services Authority (OJK), the Bank officially changed
its name from PT Bank Bukopin Tbk to PT Bank KB Bukopin Tbk on February 23, 2021, marking its integration into KB Financial Group
(KBFG)—South Korea’s largest financial institution—through KB Kookmin Bank. As of December 2024, KBFG holds approximately
US$950 billion in assets (including AUM), reinforcing its strong financial capacity to support KB Bank’s development. KB Kookmin Bank,
serving 70% of South Korea’s population, is recognized as the country’s top banking institution, with the highest credit rating among
South Korean banks and a track record of profitability, stability, and solid financial performance. As of December 2024, KB Bank’s
shareholding structure consists of KB Kookmin Bank (66.88%), STIC Eugene Star Holdings Inc. (16.98%), and the public (16.14%).

Corporate Relations Department
Media Communication
KB Bank Head Office, Jl. MT. Haryono Kav. 50-51 Jakarta Selatan - Indonesia 12770
Phone: +62 21 7988266
Email: medcomm@kbbank.co.id

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Published21 Apr 2025
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Names mentioned 7 people and organisations named in the text · linked when the evidence is strong

linked org Bank KB Bukopin Tbk p.1 ×10
linked person Woo Yeul Lee p.1 ×2
linked org Kookmin Bank. p.2 ×3
linked org STIC Eugene Star Holdings Inc. p.2
unresolved org Bank Ready p.1
unresolved org Financial Services Authority p.2
unresolved org Bank Bukopin Tbk p.2 ×2

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