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FY24 Results Presentation PT Bank Tabungan Negara (Persero) Tbk Jakarta, 11 February 2025
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Material Presentation Annual Report Sustainability Report
2
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Table of Contents
Macroeconomics & Management Highlights 04
BTN’s 2024 Journey 08
2025 Strengthening Engine for Sustainable Funding 14
Digital Initiatives 19
BTN Financial Highlights 29
Asset Quality 43
Sharia Business 48
Sustainable Finance 54
2025 – 2029 Aspiration 65
Appendix 69
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Macroeconomics & Management Highlights
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Macroeconomic Highlight
Challenging macroeconomics environment despite slight improvements in several indicators
A slowdown in National Economic Growth An all-time low inflation rate in 2024 A seasonality uptick on Manufacturing Index
GDP HH Consumption Inflation (%, mom) Inflation (%, yoy) 56 >50 = expansion level
54.2
6.0 54
5.02% 52 51.2
5.01% 0.4 50
4.98%
48 <50 = contraction level
1.6
4.35%
46
Sep-23
Sep-22
Sep-24
Jun-22
Jun-23
Jun-24
Dec-21
Dec-22
Mar-23
Dec-23
Dec-24
Mar-22
Mar-24
Jun-23
Sep-23
Sep-22
Sep-24
Jun-22
Jun-24
Dec-21
Mar-23
Dec-23
Mar-22
Dec-22
Mar-24
Dec-24
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
2022 2023 2024
A flat growth on Retail Sales Index (RSI)
Key Takeaways
(yoy)
❑ A stagnant growth between the national GDP and household consumption figures, at
5.0%.
7%
❑ Inflation recorded at the lowest points throughout 2024, indicating a low purchasing
3% 1.0% power.
-1%
❑ The Manufacturing Condition in Indonesia, shown by PMI, were at the expansion
levels (>50) after 4 consecutive months of contraction since July 2024.
-5% ❑ A slow growth in the Retail Sales Index at 1.0%.
Sep-23
Sep-24
Jun-23
Dec-23
Jun-24
Dec-22
Mar-23
Mar-24
Dec-24
Source: Statistics Indonesia, CEIC
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Banking Sector Highlight
Slower deposit growth and higher lending growth resulted on increasing deposit rates
DXY & USD/IDR Movement Industry Loan & Deposit Growth Loan to Deposit Ratio
USD/IDR DXY (% yoy) (%)
16,430 11.3 10.8 87.3
114.1 16,143
9.7 84.8
108.5 7.5
8.9 79.7
3.0
Jan-24
Sep-23
Nov-23
Jul-23
Sep-24
Jul-24
Jan-23
Nov-24
Nov-22
May-23
Mar-23
Mar-24
May-24
Sep-23
Sep-24
Jul-23
Jul-24
Jan-23
Jan-24
Nov-23
Nov-24
Nov-22
May-24
Mar-23
May-23
Mar-24
Sep-22
Sep-24
Sep-23
Jun-22
Jun-23
Jun-24
Mar-24
Dec-22
Dec-23
Dec-21
Mar-22
Dec-24
Mar-23
Loan Growth Deposit Growth Industry
SRBI, BI Rate & 10 Years Government Yield Movement
Key Takeaways
❑ Indonesia’s macroeconomic condition has been challenging throughout
BI Rate SRBI Rate GTIDR10Y Govt
% the year 2024 as the DXY strengthens (IDR 16,143/USD in December 2024).
7.6 7.5 6.5 ❑ Due to a strengthening in DXY, the SRBI's yield increased to 7.2% from 7.1%
7.4 7.2 6.4 in November 2024. Similar with the SRBI rate, the 10-Year Government
7.2 6.3
6.9 6.8 Bond Yield uptick to 7.1%.
7.0
6.8 6.8 6.2
6.8 7.0 7.1 ❑ As a result, BI maintained it’s benchmark rate at 6.00% in December 2024.
6.1
6.6
6.4 6.7 6.0 ❑ Meanwhile, in the banking sector, the loan growth remains higher than the
6.5 6.5
6.2 6.4
5.9 deposit growth, which illustrates a funding gap. Reflected by the high LDR
6.0 6.0 6.0 6.0 6.0 6.0 6.0 6.0 6.3 6.3 6.3 6.3 6.3 6.0 6.0 6.0 6.0 5.8 level of 87.3% on Nov-24 (vs 84.8% on Nov-23), banks remain in a tight
5.8 5.7 position for the lack of liquidity, resulting to a higher cost of fund.
Sep-23
Feb-24
Sep-24
Apr-24
Jun-24
Jul-24
Aug-24
Oct-23
Jan-24
Nov-23
Oct-24
Nov-24
Dec-23
Dec-24
Mar-24
May-24
Source: OJK, CEIC, processed
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Dec-20 Dec-20
4.3
0.8
1.1
4.2
176.2
162.3
Mar-21 Mar-21
HPI Type 45
Jun-21 Jun-21
Source: BTN HPI FY24
Sep-21 Sep-21
Dec-21 Dec-21
3.5
0.9
1.6
5.4
Mar-22 Mar-22
National House Price Index
Jun-22 Jun-22
HPI BTN National
Sep-22 Sep-22
BTN HPI 45
Dec-22 Dec-22
1.8
1.8
6.8
6.6
QoQ
Mar-23 Mar-23
QoQ
Jun-23 Jun-23
YoY
Sep-23 Sep-23
YoY
Dec-23 Dec-23
1.4
8.2
9.2
2.0
Mar-24 Mar-24
Jun-24 Jun-24
6.1
Sep-24 Sep-24
0.3
5.0
(0.6)
Dec-24
228.6
Dec-24
6.4
1.4
1.7
4.4
204.1
BTN House Price Index (BTN HPI) as of December 2024
Dec-20 Dec-20
1.6
4.0
1.1
4.3
191.7
158.5
Mar-21 Mar-21
HPI Type 70
Jun-21 Jun-21
HPI Type 36
Sep-21 Sep-21
Dec-21 Dec-21
1.0
6.0
1.9
6.2
Mar-22 Mar-22
BTN HPI 70
Jun-22 Jun-22
Sep-22 Sep-22
BTN HPI 36
QoQ
Dec-22
2.7
Dec-22
5.9
1.7
7.0
Mar-23 Mar-23
QoQ
YoY
Jun-23 Jun-23
Sep-23 Sep-23
YoY
Dec-23
1.3
Dec-23
1.1
7.7
10.5
Mar-24 Mar-24
Jun-24 Jun-24
Sep-24
5.3
0.8
Sep-24
0.5
6.5
208.3
Dec-24
1.9
Dec-24
5.9
7.6
1.8
252.6
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BTN’s 2024 Journey
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BTN’s 2024 Journey : Becoming a Game Changer in the Disruptive Technology Era
Separating institution funding into Developing Full-fledged Retail Establishing Sales Center to focus on Penetrating High Yield Loans (KUR,
2 divisions, aiming for lower CoF Funding Business Emerging Affluent Segment KAR, KRING) to captive customers
Newly launched BTN
Large & Middle Medium Institution Super Apps with total Total Disbursement since Increased Outstanding Growth
Institution Portion (%) Portion almost users of ~2.2 Mn inception of ~IDR 2.4 Tn portion of High (IDR Tn) yoy
% Middle Institution
% Large Institution
doubled (IDR Tn)
34.9 Tn 59.2 Tn Private 3 9 Top 3 Developers yield of total
portfolio (%) 16.4 13.9%
Total
Sales Sales 14.4
Jan-24 Dec-24 (will be launched in 2025) 39.8% 2.9
19.8% 29.4%
Cost of Fund (COF)
Center
in 2023
Center
in 2024 4.3% 2.0 44.3%
KUR
from Mid Institution Dec-23 4.7 5.1
Top 10 Developers
8.7%
halved the Large
Institution (>IDR 500 Mn) 31.5% KRING
80.2%
70.6%
Large
Institution
Middle
Institution The Rest
4.6% 7.7 8.4 9.1%
KAR
(>IDR 750 Mn Dec-24
6.1% vs 3.9% (IDR 100 – 500 Mn) Mortgage) 28.7%
Jan-24 Dec-24 FY24 FY24 Dec-23 Dec-24
Improving Low-cost Funding and Low Cost of Deposits Penetrating on New Mortgage Business & High Yield Loans
Improving Portion from Non-Interest Income to Support Revenue Growth Settling Transaction on Bulk Asset Sales Tranche 2 & Plan of Bulk Asset Sales
Tranche 3
Non interest income portion is doubling within … deriving from improvement of …
the last 3 years (%) …
1 2
(IDR) Digital BTN completed the bulk asset sales This asset sales lower BTN's NPL by
Transaction 156 Bn 188 Bn divestment for Tranche 2 at the end of around ~25 – 32 bps to our December
(IDR) FY23 FY24 2024's figure of 3.2%
2024, with total amount of IDR 1.3 Tn.
3.9 Tn 4.6 Tn Recovery 882 Bn 1,238 Bn
Income (IDR) FY23 FY24
2.2 Tn 3
13.4% BTN expects another round (Tranche 3) of bulk asset
12.2% Treasury
7.9% Transaction 669 Bn 1,098 Bn sales in 2025, with estimated size of ~IDR 1.1 Tn.
FY23 FY24
(IDR)
FY22 FY23 FY24
Enhancing New Revenue Engines with Full Banking Solution Settling Bad Loans to Lower NPL
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Strategic Initiatives : Improving Low-cost Funding and transforming BTN into a
transactional bank
Third Party Deposits Retail Segment Progress
Since first launch in
(Composition by Segment as of Dec-24) Retail Deposits Composition March-24 BTN
(IDR Tn) Prospera gathered Unlock Your Potential
5.8% yoy
IDR 382 Tn
FLPP (Liquidity Facility) Current Account 72.5 76.7 ~IDR 10.7 Tn 57.6 Thou of
new account
Sourced from Government Annual Budget to
fund Subsidized Mortgage
28.0 31.2
z
Performance (AUM)
20.3%
Retail 44.5 45.5 IDR 52.0 Tn 9.9% yoy
Defining Your Priority
34.4 Thousand customers
❑ Optimizing new segment through BTN Customers with AUM
Prospera Dec-23 Dec-24 Offers Mutual Funds, SBN,
❑ Penetrating more on payroll business Saving Account Retail Deposit
>IDR 500 Mn Bancassurance from Bale by
BTN
20.1% through business ecosystem (healthcare,
education, property related, trade)
Institution Segment Progress
Institution
❑ Middle size portion
BTN separates institution funding to 2 business 6.7% 6.7% 6.5% increased to 29.4% as of
6.2% 6.1%
units since January 2024. Dec-24, or grew by 69.6%
3.2% 3.2% 3.2% 3.8% 3.9% ytd to IDR 59.2 Tn from IDR
❑ Focusing on Regional 34.9 Tn (as of Jan-24).
Government, Regional Gov’t ❑ BTN will continue to push a
Middle Owned, middle corporations 19.8% 20.6% 24.5% 29.5% 29.4% higher portion from the
Institution (max. of IDR 500 Bn) middle institution in
59.6% ❑ Establishing ~144 commercial comparison to the large
funding sales across Indonesia 80.2% 79.4% 75.5% 70.5% 70.6% institution.
❑ Focusing within the
❑ Targeting on SOEs and Large institutional clusters, such
Funding Institutions (more as industrial estate,
Large Jan-24 Mar-24 Jun-24 Sep-24 Dec-24
educational, healthcare and
than IDR 500 Bn).
Institution regional government.
% Large Insti. % Medium Insti. CoF Large CoF Medium
❑ Centralized funding sales in
Greater Jakarta Area.
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Strategy Initiatives : Sales Center Initiatives has yielded both on Funding and Lending
Saving Balance ❑ To maintain the market share on mortgage, BTN own 9 Sales Center across Indonesia.
(IDR Mn) ❑ Newly launched 3 Sales Center (Pantai Indah Kapuk, Pondok Indah and Cibubur) in October
~15 2024, and plan to own a total of 15 Sales Centers by 2025.
Sales Center customers
Sales Center Phase 1 – Jun23
have more than of 3x (BSD, Kelapa Gading, Surabaya)
average saving balance ~5 Sales Center Phase 2 – May24
than average non- (Medan, Makassar, Bandung)
subsidized customers
Sales Center Phase 3 – Oct24
Non Subsidized Emerging Affluent (Pondok Indah, Pantai Indah
Cust. Segment Kapuk, Cibubur)
Top 27 National Developer
% Non-Subsidized Mortgage Disbursement by Ticket Size
Non-Subsidized disbursement portion Sales Center Performance Since Inception
from emerging affluent segment Sales Center Disbursement
Total Disb. Avg. Ticket Size
contribution keep increasing (IDR Bn) Sales Center
(IDR Bn) (IDR Bn)
Sales Center contribution portion 657 664 Kelapa Gading (Jakarta Area) 930 1.2
641
keeps increasing 587 BSD (Serpong) 1,008 1.0
Surabaya (East Java) 900 1.0
56.7% 446
50.2% 51.6% Medan (North Sumatera) 76 1.4
48.7%
42.5% Bandung (West Java) 67 0.8
Makassar (South Sulawesi) 41 1.4
Cibubur (Jakarta Area) 90 1.5
Pondok Indah (Jakarta Area) 42 1.4
Pantai Indah Kapuk (Jakarta Area) 18 1.7
4Q23 1Q24 2Q24 3Q24 4Q24 4Q23 1Q24 2Q24 3Q24 4Q24
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Strategic Initiatives : Enhancing Financial Performance through High Yield Loan Growth
Loan Disbursement (IDR Tn) Loan Outstanding (IDR Tn) Loan Outstanding (IDR Tn)
KUR Strategies
44.3% yoy
13.9% yoy
K ❑ Sales optimization through partnership with
2.9
1.8 1.8 non-bank financial institutions
U 2.0
2.0 ❑ Convert 310 sub-branches into KUR Outlets as
16.4
18. 0
1.8
R
1.6
0.6 of December 2024
1.4
0.7
1.2
1.0
❑ Focus on Small KUR within Housing
0.8
0.6
16. 0
0.4
14.4 Ecosystem
0.2
2.9
-
FY22 FY23 FY24 2022 2023 2024
14. 0
2.0
Loan Disbursement (IDR Tn) Loan Outstanding (IDR Tn) KRING Strategies
12. 0
11.2
8.7% yoy
0.7 5.1 ❑ Enhance Payroll Services with new
K 4.7
2.3 institutions
10. 0
R 2.1 4.7 5.1
6.0
1.7 3.8 ❑ Exclusive Personal loan program for
3.8
2.5
5.0
I Professionals
2.0
4.0
8.0
1.5
3.0
N 1.0
2.0 ❑ Boosting Personal Loan Acquisition to target
existing customers through tele-sales
G
0.5
1.0
0.0 6.0
-
FY22 FY23 FY24 2022 2023 2024
4.0
7.7 8.4 KAR Strategies
Loan Disbursement (IDR Tn) Loan Outstanding (IDR Tn) 6.7
❑ Optimizing promotional efforts to enhance
9.1% yoy
2.0
2.3 2.3 engagement with existing customers
❑ Cross-selling through our existing key
K 8.4
12. 0
7.7 institution customers
1.3
0.0
6.7
10. 0
A 8.0
2022 2023 2024 ❑ Intensify KAR products offering through
partnership with third parties (digital
6.0
R 4.0
channels)
4.3% 4.6%
2.0
0.0 High yield
FY22 FY23 FY24 2022 2023 2024 loan portion Dec-23 Dec-24
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Strategic Initiatives : Enhancing New Revenue Engines with Full Banking Solution
Digital Banking Wealth
Transaction Management 11.9% yoy
Key Strategies Key Strategies
Fee based income 27.0% yoy ▪ Acquiring and boosting digital Fee based income ▪ Establishing Sales Acquisition
89 *)
100
(IDR Bn) transaction through Bale by 90
(IDR Bn) Team Unit (Direct Sales Unit) to
BTN. 80
72 acquire New To Bank Segment.
188 ▪ Separating Digital Banking unit
58 ▪ Increasing retail bonds and
70
156 into 2 New Business 60
54 bancassurance through digital
135 Units (Digital Banking offering (BTN Mobile).
123
50
Development & Digital Sales) to
▪ Optimizing fee-based through
40
enhance digital transactions. 30
new segments, emerging
▪ Pushing more high-volume 20
affluent with BTN Prospera
merchant transactions both 10
(AUM IDR 100-500 Mn).
national and regional coverage. -
2021 2022 2023 2024
2021 2022 2023 2024
*) Include one off from IFGL IDR 31.5 Bn
Recovery Treasury
Income Key Strategies Transcation
Key Strategies
Fee based income 40.4% yoy ▪ Increasing fee-based income Fee based income 64.0% yoy ▪ Establishing a total of 4
(IDR Bn) through asset sales festivals (IDR Bn) Regional Treasury Sales by
and investor gatherings. the December 2024
1,40 0
1,238 1,098
▪ Optimizing sales to individual ▪ Improving and developing
1,20 0
investors and big buyers 895 treasury features on Foreign
882 Exchange Order Watch,
(Multi-finance companies or
1,00 0
669
800
developers). Structured Products, Spot
600
▪ Intensifying collection through and Forward.
371
400
249 desk call activities and field
200
collection activities. 154
-
2021 2022 2023 2024
2021 2022 2023 2024
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2025 Strengthening Engine for Sustainable Funding
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New Long-Term Goals : To be the Leading Partner in Empowering the Financials of
Indonesian Families
BTN’s Management has formulated key themes that will be the cornerstone to achieve 2029 aspiration...
Broaden Product Propositions Deliver full-banking
Strengthening Engine for Sustainable and Cross-Selling
offerings with superior
customer experience
Funding 2026-27 2028-29
2025
..coming with 3 Main Strategic Initiatives.
Building a Sustainable Funding Engine Going Beyond Mortgage &
Offering Full-banking Solutions Delivering Capabilities at Scale
Digitization
Growing low-cost transactional CASA
Monetizing Housing Ecosystem
Tech & Data
Targeting cash-rich self-employed
segment merchants
Aiming for Full Banking Offerings by
increasing share of high yield loan Sales Model
Deepening CMS Penetration through
Balé Korpora
Risk Management
Becoming a Financial Group with
Capturing full-wallet share across new Subsidiaries
all segments by launching Upskilling
Deposits War Room
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Strategic Initiatives : Building a Sustainable Funding Engine
1 Diversifying Segments to Boost CASA 2 Leveling Up the Digital Capabilities
Accelerate Funding
Retail Segment
❑ Integrating Balé by BTN with other fintech
❑ Establishing 3 New Segments
platforms.
▪ Targeting new Mass Retail: Lower-Mid
❑ Opening access on new non-housing ecosystems
income Segment (affordable housing
features with other institutions.
customers) & upper income Segment
(Monthly income IDR 8 – 15 Mn). ❑ Adding more entertainment (home services) and
professional services features.
▪ Targeting High Net Worth Individual (HNWI)
by establishing BTN Private (AUM >IDR 10 Bn). ❑ Engaging with more partners within property
ecosystem.
❑ Launching Bundled Payroll proposition & need-
based acquisition team.
❑ Broadening functions of Branch Funding Sales.
3 Wholesale Banking
Institutional Funding Drive CASA Growth
❑ Capturing the major players in the Middle ❑ Driving registration and utilization of Transaction
Institutional segment in each ecosystems per Banking Products.
regional offices. ❑ Enhancing transaction banking capability through
❑ Targeting Related Ecosystem of Existing Large Balé Korpora.
Institution Customers. ❑ Setting up Single Point Relationship Managers
❑ Setting up monoline payroll team to increase business model.
the number of payroll institutional clients. ❑ Launching deposit war room to boost CASA
growth.
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Strategic Initiatives : Going Beyond Mortgage & Offering Full-banking Solutions
Monetizing Housing Ecosystem Aiming for Full Banking Offerings
▪ Strengthening acquisition channels via agent network. KAR ❑ Boosting Loan Acquisition to target existing
▪ Boosting loan acquisition channels for secondary market. customers through BTN Kita (up to IDR 500
Mn).
▪ Increasing the market share of top 50 developers across ❑ Promoting KAR products & pre-approval
Indonesia. loans through BTN’s Digital Channels.
▪ Tapping within the housing and non-housing value chain with ❑ Establishing Consumer Loan Center.
anchor clients.
▪ BTN plans to increase its influence across Indonesia by KRING ❑ Enhancing Personal credit line with
owning an addition of 6 more Sales Centers in 2025 (among professionals and new segments.
them are Batam, Semarang, and Malang). ❑ Accelerating partnership growth through
asset buying, fintech channeling, and joint
Sales Center Distribution in Indonesia finance.
❑ Developing and launching Paylater and
Existing Sales Center
Medan Credit Card product.
(North Sumatera) Sales Center Development
Batam Plan in 2025
(Riau Islands) KUR ❑ Digitalizing loan application journey with
BTN Laku.
Kelapa Gading, Pantai Indah ❑ Upscaling the KUR clients to be Medium-
Kapuk, Pondok Indah, Cibubur
(Jakarta Area) sized enterprises.
BSD Semarang
Makassar ❑ Unlocking new potential partnership
(South
(Banten) (Central Java) Sulawesi) through Fintech and channeling
Surabaya ❑ Expanding loan through analyze the
Bandung (East Java)
(West Java) Malang potential of each regions beyond the
(East Java) housing ecosystem.
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Strategic Initiatives : Unlocking Potential through Seamless Transactions
Elevating Banking Capabilities Unlocking Seamless Connectivity with BTN Digital Store
“One-Stop Shop Digital Hub with Specialized
Digital Hub
Assistance and Diverse Financial Solutions”
▪ Offering a full-service banking experience.
▪ Providing every BTN service and product in
Acquiring Registering and Incorporating Boosting Revamping Tier 1 cities.
Integrating
▪ Dedicating team of Superstaff, tellers,
advanced transactions opening an virtual transactions the design of bankers, and specialists.
digital at a faster account with an assistance with auto Balé by BTN ▪ Plans: 1 Branch in KC Jakarta Kuningan.
features pace without international feature to Balé cashback
“A New Experience of Digital Site to Serve
M-PIN number by BTN programs Digital Site Customers’ Needs”
▪ Designed for both retail and SME customers
in Tier 1 and 2 cities.
▪ Offering a blend of self-service and assisted
services.
▪ Assisting with a dedicated team of
Superstaffs.
▪ Plans: 8 Branches & 3 Sub-Branches.
Enhancing Integrating Enhancing the Optimizing banking Automating
“On The Go Digital Booth with Full Self-Service
banking housing channels development of operations through Deposit on Call Digital Booth
Products”
infrastructure in Balé by BTN Digital Mortgage the new Branch (DoC) ▪ Tailored for retail customers who prioritize
with Balé (Rumah Murah) in Balé by BTN Delivery System withdrawals simplicity and efficiency.
▪ Located in transit spots like malls, MRT
Korpora stations, and airports.
▪ Offering self-service products bringing
convenience on the go.
Digitalizing End-to-End Customer Journeys ▪ Plans: 6 High Traffic Spots.
18
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space Digital Initiatives
Page 20
Tangible Outcomes from IT Modernization
At BTN, we are building a high-performance, cloud-based, AI-ready system to drive efficiency, improve customer experience, strengthen our
competitive advantage in the digital era
2025
▪ Superapps Bale by BTN
▪ Bale Korpora
▪ “Rumah Murah BTN” Revamp
▪ AI based knowledge management
2022 2023
▪ IT Security Division established What’s Next
▪
▪
System Custody
Supply Chain Financing
▪
▪
New BTN Mobile Banking
QRIS Merchant 2024 ▪
▪
BTN Nexa New Branch Delivery System
Core Banking Modernization
▪ Loan Improvement: e-Record ▪ Primo Account ▪ BTNBest New HCIS ▪ Contact Center System Modernization
▪ Cash Centre Management System ▪ Treasury System Modernization ▪ End to end Procurement ▪ Customer Relationship Management System
▪ Robotic Processing Automation ▪ Enterprise Data Warehouse ▪ Internet Banking Business ▪ BTN Paylater
▪ IT, Cyber and Digital Risk Management ▪ Biometric Fingerprint Authorization ▪ AI based Decision Engine ▪ BTN Mobile Banking Sharia Revamp
▪ Record Management ▪ BTN Digital Store
▪ ISO 27001:2013 Certification ▪ Big Data
“Bale is Superapps,
One of home of
Indonesia’s omni channel, open API,
Best Talent secure technologies”
BTNBest AI & Cloud Human Capital
BDS Nexa as foundation of BTN Information System.
Digital Branches To optimize talent management
from talent tracking, performance
CS Digital , Augmented Reality Living City, Transaction Cash Recycler
evaluation and development
20
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BTN IT & Digital Transformation Journey
Modernizing BTN: Driving Business Growth Through Technology
The global banking industry is being reshaped by digital transformation, requiring institutions to be agile, customer-centric, and technologically advanced. BTN’s full
commitment driven by the need to improve efficiency, enhance customer experience, and maintain its competitiveness in the digital age.
Agility at scale
BTN Corporate Strategy 2025-2029 1 Adopting agile practice to foster a more responsive
and dynamic way of working by enabling high
Supported by business acumen for IT. Thus, enhancing Business &
IT Interlocks
BTN IT Strategic Plan 2025 - 2029
Future proof technology backbone
2
1 2 4 5 Robust, reliable and scalable IT infrastructure and
Industry trends and leading practices
application that can support BTN’s long-term
business ambition.
IT Architecture Full banking empowerment
3 Prioritize uplift for core systems that have direct
Technology trends
impact to customer and revenue (e.g., Mobile Banking,
CBS, BDS, CRM, iLoan) to realize full banking
Business &
IT Investment experience.
Tech 3 IT Roadmap Data & AI experience reimagined
Plan 4
Vision Leveraging AI to catalyze transformative change by
enhancing data capabilities and optimizing efficiency,
while providing high quality data to business.
IT Operating
Model Business resilience ecosystem
5 Comprehensive interconnected systems, processes,
and capabilities designed to secure the bank from
cyber threat, ensure business continuity, mitigate risk
and stay compliance.
6 Strategy to Execution
6 Process excellence re-enablement
Automate and/or optimize Business & IT operating
rhythm to achieve zero manual process aspiration
7 Annual Review (incl. integration to critical 3rd party systems)
BTN IT Strategic Plan is structured based on a framework that is aligned with the business by utilizing BTN's vision, Board of Directors' aspirations
and Joint Planning Sessions with business units. 21
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New BTN’s Digital Super Platform, Both for Corporate and Retail Customers
Selamat
Selamat Malam,
Malam, PUTRA BATARA
PUTRA BATARA
22
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Balé Korpora Integrating All Digital Wholesale Services Into One Single
Access Portal
Superior Features to Support
Client’s Business Transaction
Payment Liquidity & Financing
Solutions Management Housing/ Construction Healthcare Education Trading/ Government
Financial
Developer Manufacture Inst.
Central Reporting Collection & Thematic Industry Solution
Management Reconciliation Mgt.
Phase 1 – Feb 25 Phase 1 – Q3 25
Cash
Primo Account
Management
Guarantee Trade Finance
Financial Supply
Chain Management
Online Online Opening
Registration Account
Financial Virtual Account
Dashboard Management
Loan
Soft Online Breach
Management
Token Forex
23
Page 24
Journey of BTN’s Mobile Banking
Selamat Malam, PUTRA BATARA
Selamat Pagi, PUTRA BATARA
2012 - 2023 2023 - 2024 2025
24
Page 25
One Stop Services to Fulfill Customer’s Needs and Lifestyle
superapp Be Free Free Transaction
IDR Admin Fee
cashback ▪ Transfer fees with
properti space BI-Fast
at 48 Merchants Nationwide ▪ Electricity bill
payment & token
and 1,731 Local Merchants
▪ Top Up E-Wallet
merchant bisnis
community
25
Page 26
Balé by BTN Features
properti bisnis
A section where An internet banking After logging in, users
users may look for exclusively for may access more
primary houses, SMEs, where they financial features such as
create loan can utilize the split bills, investing
simulations, see loan platform for safer features, e-money top up,
recommendations, transactions and and see transaction
and apply for a generate their own history.
housing loan. token.
merchant space
A tool to facilitate Bale Space offers Bale by BTN provides
merchants with lifestyle and access to BTN Priority,
digital entertainment which offers exclusive
transactions and contents through banking services,
monitor their the recent articles, special offers, as well
overall promotions, and as loyal rewards.
performance. other services.
26
Page 27
Balé by BTN to boost Low-Cost Funding Growth
Highest ever BTN Mobile Transaction (1,236 Mn Trx) with IDR 81.1 Tn Transaction Value in Dec-24
Growth # of Trx Trx Value 40.9% yoy
262.5% yoy 2023 2024
(Mn Trx) (IDR Tn) 81.1
73.7
1,236 66.9 81.1
60.1 57.5
53.8
47.4 50.5
40.8 44.3 57.5
37.9
96.0% yoy 34.1 32.6
27.2 27.6
20.5 24.3
341 12.8
6.3 20.9
174 12.8 17.0
7.7
3.9
1M 2M 3M 4M 5M 6M 7M 8M 9M 10M 11M 12M
2022 2023 2024 12M23 12M24
Total Saving Balance of Users (Rp Tn) Balé By BTN Registered Users (Mn Users)
62% yoy
56% yoy
17.5 18.4 107% yoy 3.6
16.7
15.1
11.8 2.2
1.1
2023 Mar-24 Jun-24 Sep-24 Des-24 2023 2024 2025F
27
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Balé Merchant, Balé Agen and Balé Properti Performances
Balé Merchant Performance Merchant
Balé Agen Performance Agen
Balé Properti Performance Properti
Total Merchant* 128 Tho Avg. Balance IDR 20.1Mn Total Agent 4,956 unit Avg. Balance IDR 86 Mn Total Member 747 Tho Total Visitors 41 Mn
Total Merchants (Thousand) Total Agent Online Application (Thousand)
QRIS BTN was launched in Feb-23
128,568 4,956 39.9
27.6
2,988
634% 2,523
10.8
18.4
17,525 yoy 932 66% 45%
1,135 1,176 yoy
yoy
2021 2022 2023 2024
2021 2022 2023 2024 2021 2022 2023 2024
Number of Trx (Mn times) Number of Trx (Tho times) Loan Disbursement (Thou Unit)
1,379
22.8 14.4
954 13.9
8.4
10.2
171% 426
2.8 251 45% 3.7 4% yoy
0.5 yoy yoy
2021 2022 2023 2024 2021 2022 2023 2024 2021 2022 2023 2024
Trx Value (IDR Bn) VOA (IDR Bn) Loan Disbursement
407.0
(IDR Tn)
2,385 295.0 2.4
2.2
1,184 51.0 38%
1.5
591 101% 3.5 0.7 10%
120 yoy
yoy yoy
2021 2022 2023 2024
2021 2022 2023 2024 2021 2022 2023 2024
*Merchant EDC & QRIS
28
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properti BTN Financial Highlights
Page 30
Key Takeaways FY24
Steady Deposit Growth Moderate Loan Growth Sufficient Liquidity Adequate Capital
❖ A 9.1% yoy growth in total ❖ The total loans and ❖ Aiming to maintain ❖ CAR level was maintained
deposits, supported by the financing grew by 7.3% yoy optimum LDR level at 93.8% at 18.5% yoy, in line with
growth of current account reached IDR 357.9 Tn by as of December 2024. management guidance to
with a 12.1% yoy growth. December 2024, mainly maintain CAR at minimum
❖ As of December 2024, the
driven by 8.5% yoy in 18.0%.
❖ Higher CASA portion at LCR was 191.2% compared
mortgages. ❖ The CAR level are above the
54.1% of total deposits in to 190.2% as of December
December 2024 from 53.7% ❖ The high-yield segments 2023. threshold regulated by
in December 2023. (KUR, KAR and KRING) Bank Indonesia.
❖ On the other hand, the
booked a 13.9% yoy,
NSFR achieved 120.6% as of
reaching IDR 16.4 Tn as of
December 2024 (vs 122.8%
December 2024 with 9.3%
as of December 2023).
blended yield in FY24.
30
Page 31
Financial Snapshots
Financial Highlight 2020 2021 2022 2023 2024 yoy Growth (%)
Asset/ Liabilities
Total Assets (IDR Bn) 361,208 371,868 402,148 438,750 469,615 7.0% yoy
Total Loan & Financing (IDR Bn) 260,114 274,835 298,282 333,698 357,973 7.3% yoy
Total Deposits (IDR Bn) 279,135 295,976 321,937 349,933 381,667 9.1% yoy
Profitability
Net Profit (IDR Bn) 1,602 2,376 3,045 3,501 3,007 -14.1% yoy
NIM 3.1% 4.0% 4.4% 3.8% 2.9% (88) bps
CIR 53.9% 48.2% 46.7% 45.3% 57.1% 1,189 bps
ROE (Tier-1) 10.0% 13.6% 16.4% 13.9% 10.8% (311) bps
ROA 0.7% 0.8% 1.0% 1.1% 0.8% (24) bps
Asset Quality
NPL (Gross) 4.4% 3.7% 3.4% 3.0% 3.2% 15 bps
Loan at Risk (LAR) 34.1% 24.2% 23.2% 21.1% 19.7% (145) bps
NPL Coverage 115.0% 141.8% 155.7% 155.2% 115.4% (3,979) bps
Cost of Credit (CoC) 0.9% 1.4% 1.4% 1.2% 0.6% (62) bps
Liquidity
LDR 93.2% 92.9% 92.7% 95.4% 93.8% (157) bps
CASA 41.1% 44.3% 48.5% 53.7% 54.1% 36 bps
Capital
Equity (IDR Bn) 19,988 21,407 25,909 30,479 32,572 6.9% yoy
CAR (Tier 1) 13.6% 13.8% 16.1% 17.5% 17.1% (43) bps
Total CAR 19.3% 19.1% 20.2% 20.1% 18.5% (166) bps
31
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Balance Sheet
Balance Sheet Summary
Dec-20 Dec-21 Dec-22 Dec-23 Sep-24 Dec-24 qoq yoy % Assets
(IDR Bn)
Total Earning Assets 335,630 331,979 360,379 389,827 427,335 428,794 0.3% 10.0% 91.3%
Term Deposit with BI 11,583 5,550 4,578 12,149 11,171 2,810 -74.8% -76.9% 0.6%
Total Loan & Financing 260,114 274,835 298,282 333,698 356,064 357,973 0.5% 7.3% 76.2%
Securities 59,494 48,313 53,688 41,200 55,727 61,015 9.5% 48.1% 13.0%
Other Earning Assets 4,439 3,281 3,831 2,780 4,373 6,997 60.0% 151.7% 1.5%
Provision on Earning Asset (13,066) (14,440) (15,679) (15,641) (14,576) (13,063) -10.4% -16.5% -2.8%
Total Non Earning Assets 38,645 54,329 57,449 64,563 42,348 53,883 27.2% -16.5% 11.5%
Total Assets 361,208 371,868 402,148 438,750 455,107 469,615 3.2% 7.0% 100.0%
CASA 114,764 131,120 156,202 188,007 188,989 206,358 9.2% 9.8% 43.9%
Current Account 72,045 79,199 114,007 143,535 148,645 160,848 8.2% 12.1% 34.3%
Saving Account 42,719 51,922 42,195 44,472 40,344 45,510 12.8% 2.3% 9.7%
Time Deposits 164,371 164,856 165,736 161,927 181,763 175,309 -3.6% 8.3% 37.3%
Third Party Deposits 279,135 295,976 321,937 349,933 370,751 381,667 2.9% 9.1% 81.3%
Securities issued 15,810 12,372 8,652 6,835 5,280 5,445 3.1% -20.3% 1.2%
Deposits from Other Banks 35 74 179 1,300 1,066 105 -90.2% -91.9% 0.0%
Repurchase Agreements 0 0 0 0 934 3,409 264.9% 0.7%
Borrowings 34,002 30,822 33,979 42,875 38,008 39,813 4.7% -7.1% 8.5%
Non Interest Bearing Liabilities 12,238 11,218 11,491 7,327 7,060 6,604 -6.5% -9.9% 1.4%
Total Liabilities 341,221 350,462 376,239 408,271 423,099 437,043 3.3% 7.0% 93.1%
Total Equity 19,988 21,407 25,909 30,479 32,008 32,572 1.8% 6.9% 6.9%
Total Liabilites & Equity 361,208 371,868 402,148 438,750 455,107 469,615 3.2% 7.0% 100.0%
32
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Loan Mix
Dec-20 Dec-21 Dec-22 Dec-23 Sep-24 Dec-24
Loan Type (IDR Bn) qoq yoy
Outs % Outs % Outs % Outs % Outs % Outs %
Housing Loan 234,785 90.3% 244,823 89.1% 261,705 87.7% 284,617 85.3% 303,234 85.2% 305,590 85.4% 0.8% 7.4%
Subsidized Mortgage 120,720 46.4% 130,683 47.6% 145,860 48.9% 161,746 48.5% 172,767 48.5% 173,844 48.6% 0.6% 7.5%
Non-Subsidized Mortgage 79,938 30.7% 83,251 30.3% 87,824 29.4% 96,175 28.8% 103,809 29.2% 105,956 29.6% 2.1% 10.2%
Other Housing Loan 7,256 2.8% 6,976 2.5% 6,970 2.3% 7,871 2.4% 8,386 2.4% 8,652 2.4% 3.2% 9.9%
Construction Loan 26,871 10.3% 23,914 8.7% 21,051 7.1% 18,826 5.6% 18,271 5.1% 17,138 4.8% -6.2% -9.0%
Non-Housing Loan 25,329 9.7% 30,012 10.9% 36,576 12.3% 49,081 14.7% 52,830 14.8% 52,382 14.6% -0.8% 6.7%
Consumer Loan 5,119 2.0% 6,559 2.4% 7,010 2.4% 7,264 2.2% 7,465 2.1% 7,813 2.2% 4.7% 7.6%
Commercial Loan 8,270 3.2% 9,512 3.5% 11,563 3.9% 12,901 3.9% 15,046 4.2% 15,237 4.3% 1.3% 18.1%
Corporate Loan 11,940 4.6% 13,942 5.1% 18,004 6.0% 28,916 8.7% 30,319 8.5% 29,332 8.2% -3.3% 1.4%
Total Loan & Financing 260,114 100.0% 274,835 100.0% 298,282 100.0% 333,698 100.0% 356,064 100.0% 357,973 100.0% 0.5% 7.3%
Mortgage 200,658 77.1% 213,934 77.8% 233,684 78.3% 257,921 77.3% 276,576 77.7% 279,800 78.2% 1.2% 8.5%
Gross Loan (IDR Tn) 7.3% yoy Composition by Business Segment Housing Loan
Non Housing Loan
358.0
333.7
298.3 9.7% 10.9% 12.3% 14.7% 14.6%
260.0 274.8
90.3%
89.1%
87.7%
85.4%
85.3%
Dec-20 Dec-21 Dec-22 Dec-23 Dec-24 Dec-20 Dec-21 Dec-22 Dec-23 Dec-24
33
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Loan Composition
Building a strong portfolio of loans, rebalancing the housing dan non-housing related businesses towards 80:20
Loan Mix by Segment (IDR Bn) Loan Growth Strategy
357,973 % yoy Main contributors for growth
333,698 29,332
Total Loan
7.3% Focusing on housing-related higher yield whilst
excelling in mortgages
28,916 15,237
7,813 Corporate Loan Continuing to build up corporate segment with
8,652 1.4%
12,901 key focus on the housing-related sectors
7,264
7,871
Commercial Loan Targeting high-growth SME sectors (KUR) within the
18.1% housing ecosystem
Consumer Loan 7.6% Tapping captive mortgage market with extensive soft
loan (KRING) offers also optimizing Payroll-based loans
13.0% with several new institutions
279,800
257,921
Other Housing 9.9% Optimizing home equity loans (KAR) from existing
Loan performing mortgage customers through tele sales,
upselling and cross selling for existing customers
Pursuing a sustainable growth in housing loans with
Mortgage 8.5% subsidized mortgages as the main driver
Reprofiling Construction Loan Portfolio
Construction Loan -9.0% Focus on landed house and selected TOD high-rise
18,826 17,138 housing projects
Dec-23 Dec-24
34
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Loan Disbursement
Loan by Segment (IDR Bn) 12M20 12M21 12M22 4Q23 3Q24 4Q24 QoQ YoY 12M23 12M24 yoy
Housing Loan 29,712 35,399 47,559 15,585 12,998 12,031 -7.4% -22.8% 56,893 57,142 0.4%
Subsidized Mortgage 17,064 18,409 24,332 6,775 5,032 4,447 -11.6% -34.4% 25,632 24,915 -2.8%
Non-Subsidized Mortgage 6,935 10,969 14,363 5,866 4,773 4,537 -4.9% -22.7% 19,073 19,808 3.9%
Other Housing Loan 683 1,069 1,349 699 663 679 2.3% -2.9% 2,378 2,399 0.9%
Construction Loan 5,03 4,952 7,516 2,245 2,530 2,369 -6.4% 5.5% 9,810 10,020 2.1%
Non-Housing Loan 15,177 24,206 40,036 12,153 8,746 9,164 40.1% -24.6% 36,794 34,038 -7.5%
Consumer Loan 4,251 7,182 8,530 1,283 804 973 21.1% -24.1% 3,853 3,216 -16.5%
Commercial Loan 3,884 9,036 20,807 3,322 4,516 4,645 2.9% 39.8% 14,573 19,436 33.4%
Corporate Loan 7,041 7,988 10,698 7,549 1,220 3,546 190.7% -53.0% 18,368 11,385 -38.0%
Total Loan & Financing 44,888 59,605 87,595 27,739 19538 21,195 8.5% -23.6% 93,687 91,180 -2.7%
Mortgage 23,999 29,378 38,695 12,641 9,805 8,984 -8.4% -28.9% 44,705 44,723 0.0%
35
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Total Deposits
Customer Deposits (IDR Tn) Cumulative Cost of Deposits (%)
6.08 6.11 6.10 6.11 6.14 6.14 6.13 6.15
5.32
By Segments Dec-20 Dec-21 Dec-22 Dec-23 Dec-24 YoY
CASA 114.8 131.1 156.2 188.0 206.4 9.8% 4.00
3.46
Current Account 72.0 79.2 114.0 143.5 160.8 12.1% 4.20 4.14 4.13 4.14 4.13 4.12 4.10 4.09
3.67
Savings Account 42.7 51.9 42.2 44.5 45.5 2.3% 3.13
2.60
2.10 2.36 2.20 2.19 2.18 2.14 2.13 2.11 2.10
Time Deposits 164.4 164.9 165.7 161.9 175.3 8.3% 1.85
1.54
Total 279.1 296.0 321.9 349.9 381.7 9.1%
FY21 FY22 FY23 1Q24 1H24 7M24 8M24 9M24 10M24 11M24 12M24
CASA and Cost of Fund (%)
Monthly Cost of Deposits (%)
4.8% 3.1% 2.6% 3.7% 4.1%
6.1 6.3 6.3 6.3 6.2 6.2 6.2 6.4
6.0 6.1 6.0 6.1 5.9
TD
46.3% 45.9% CASA
55.7% 51.5% 4.4 4.3 4.1 4.2 4.2
58.9% 4.1 4.1 4.0 4.1 4.1 4.0 4.1
CoF (ytd) 3.9
2.6
2.3 2.3 2.3 2.2 2.1 2.1 2.1
2.1 2.0 1.9 2.0 1.9
48.5% 53.7% 54.1%
41.1% 44.3%
Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24
Dec-20 Dec-21 Dec-22 Dec-23 Dec-24
CASA Time Deposits Total Deposits
36
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Capital
Capital Full-Year of
Growth
(IDR Bn) 2020 2021 2022 2023 2024
Tier – 1 Capital 17,626 18,532 22,533 27,154 29,834 9.9% yoy
Tier – 2 Capital 7,369 7,175 5,635 4,076 2,439 -40.2% yoy
Total Capital 24,995 25,707 28,168 31,230 32,273 3.3% yoy
Total RWA 129,250 134,341 139,631 155,590 174,445 12.1% yoy
RWA – Credit Risk 105,435 110,020 114,318 136,692 149,288 9.2% yoy
RWA – Market Risk 1,612 2,407 1,373 942 6,102 547.5% yoy
RWA – Operational Risk 22,203 21,914 23,939 17,956 19,056 6.1% yoy
CAR Tier 1 (Tier 1/Total RWA) 13.6% 13.8% 16.2% 17.5% 17.1% (35) bps
CAR Tier 2 5.7% 5.3% 4.0% 2.6% 1.4% (122) bps
CAR BI ((Tier 1+2)/Total RWA) 19.3% 19.1% 20.2% 20.1% 18.5% (157) bps
Capital Conservation Buffer 0.0% 0.0% 2.5% 2.5% 2.5% - bps
Countercyclical Buffer 0.0% 0.0% 0.0% 0.0% 0.0% - bps
Capital Surcharge (D-SIB) 1.0% 1.0% 1.0% 1.0% 1.0% - bps
37
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Profit and Loss
PL Summary (IDR Bn) 4Q23 3Q24 4Q24 QoQ YoY 12M23 12M24 YoY
Interest Income 7,438 7,391 7,184 -2.8% -3.4% 28,271 29,550 4.5%
Interest Expense (3,957) (4,526) (4,373) -3.4% 10.5% (14,648) (17,848) 21.9%
Net Interest Income 3,481 2,865 2,811 -1.9% -19.3% 13,624 11,730 -14.1%
Non-Interest Income 1,561 758 1,846 143.6% 18.3% 3,922 4,612 17.6%
Other Operating Expense (Exclude Provision) (2,710) (2,511) (2,798) 11.4% 3.3% (9,311) (10,440) 12.1%
Pre-Provision Operating Profit (PPOP) 2,332 1,112 1,859 67.1% -20.3% 8,234 5,902 -28.7%
Provision (828) (379) (668) 76.0% -19.4% (3,765) (2,023) -46.3%
Profit From Operations 1,504 733 1,191 62.5% -20.8% 4,470 3,851 -13.8%
Non-Operating Income (Expense) (39) 6 (35) -632.3% -12.5% (90) (78) -12.6%
Profit Before Tax 1,464 739 1,156 56.4% -21.0% 4,380 3,773 -13.9%
Net Profit 1,188 581 925 59.3% -22.1% 3,501 3,007 -14.1%
38
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Profit and Loss Composition (1/3)
Interest Income
% portion
Interest Income (IDR Bn) 4Q23 3Q24 4Q24 QoQ YoY 12M23 12M24 YoY
of 12M24
Placement with Bank Indonesia 194 143 70 -51.3% -64.2% 609 539 -11.5% 1.8%
Placement with other bank 4 4 4 -15.4% -21.6% 16 27 72.9% 0.1%
Securities 657 495 597 20.6% -9.1% 2,244 2,394 6.7% 8.1%
Loan 5,795 5,869 5,619 -4.2% -3.0% 22,378 23,185 3.6% 78.5%
Others 22 26 28 6.4% 25.3% 90 100 11.7% 0.3%
Income from Syariah 766 854 866 1.4% 13.1% 2,934 3,305 12.6% 11.2%
Total 7,438 7,391 7,184 -2.8% -3.4% 28,271 29,550 4.5% 100.0%
Interest Expense
% portion
Interest Expense (IDR Bn) 4Q23 3Q24 4Q24 QoQ YoY 12M23 12M24 YoY
of 12M24
Deposits from Other Banks 73 83 54 -34.9% -25.5% 241 257 6.4% 1.4%
Deposits from Non-Banks 3,212 3,846 3,704 -3.7% 15.3% 11,832 14,919 26.1% 83.6%
Securities Issued 119 77 76 -1.5% -36.1% 547 393 -28.0% 2.2%
Fund Borrowings 532 493 522 5.7% -1.9% 1,953 2,190 12.1% 12.3%
Others 21 26 17 -33.7% -18.7% 76 90 19.0% 0.5%
Total 3,957 4,526 4,373 -3.4% 10.5% 14,648 17,848 21.9% 100.0%
39
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Profit and Loss Composition (2/3)
Non-interest Income
Non-interest Income (IDR Bn) 4Q23 3Q24 4Q24 QoQ YoY 12M23 12M24 YoY
Non-Recurring Income 1,131 376 1,406 323.5% 40.9% 2,422 3,071 26.8%
Gain from Treasury Transaction 77 191 310 62.2% 303.7% 669 1,098 64.0%
Recovery 513 75 795 1121.7% 79.6% 882 1,238 40.4%
Others 541 110 301 229.8% -33.1% 870 735 -15.5%
Recurring Income 430 382 440 15.3% 2.3% 1,500 1,541 2.7%
Loan Related Transaction 125 118 124 5.5% -0.9% 458 455 -0.6%
Deposits & Banking Service Related 277 237 290 22.3% 4.8% 949 984 3.6%
Sharia Related Transaction 28 27 26 -3.2% -7.8% 93 102 9.6%
Total 1,561 758 1,846 143.6% 18.3% 3,922 4,612 17.6%
Non-interest Non Recurring FY24 Non-interest Income Breakdown
Income Recurring Income (%)
2.2%
(IDR Bn) 4,612
Total
3,922 Treasury Transaction
1,541 21.3% 23.8%
Recovery
1,500
2,515 2,488 Others
2,233
9.9% Loan Related Transaction
1,075 1,227
1,377 3,071 Deposits & Banking Service Trx.
2,422 26.9%
Sharia Related Transaction
1,440 1,261 15.9%
857
2020 2021 2022 2023 2024 40
Page 41
Profit and Loss Composition (3/3)
Other Operating Expense (exclude Provisions)
Other Operating Expense (IDR Bn) % portion
4Q23 3Q24 4Q24 QoQ YoY 12M23 12M24 YoY
Excluding Provision of 12M24
Salaries & Employee Benefit 749 1,019 1,025 -0.5% 36.8% 3,220 4,345 35.0% 41.4%
General Administration 359 405 535 32.0% 49.0% 1,186 1,594 34.4% 15.8%
Others 458 66 35 -46.4% -92.3% 834 191 -77.1% 1.8%
Rent, Service & Maintenance 238 193 266 37.8% 11.8% 833 860 3.3% 8.2%
Depreciation 195 200 194 -3.1% -0.5% 717 747 4.2% 7.1%
Promotion 179 119 144 21.5% -19.5% 537 552 2.7% 5.3%
Collector Fees & Consultant 305 278 347 24.7% 13.8% 1,083 1,239 14.3% 11.8%
Insurance Premium 165 199 199 -0.3% 20.3% 680 754 11.0% 7.2%
Training 35 20 17 -17.8% -51.8% 96 100 4.7% 1.0%
Research & Development 3 1 5 369.2% 67.7% 8 7 -14.5% 0.1%
Other Taxes 1 10 2 -84.9% 18.1% 12 15 20.1% 0.1%
Loss (transaction spot, derivative, and forex) 17 5 1 -84.3% -95.0% 100 7 -92.5% 0.1%
Marked to Market 6 (6) 29 -568.3% 405.1% 6 29 406.2% 0.3%
Total 2,710 2,511 2,798 11.4% 3.3% 9,311 10,440 12.1% 100.0%
41
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Key Financial Ratios
ROA1 – Before Tax ROA2 – After Tax
1.1%
1.0% 0.9%
0.8%
0.8% 0.8% 0.7%
0.7% 0.6%
0.5%
Dec-20 Dec-21 Dec-22 Dec-23 Dec-24 Dec-20 Dec-21 Dec-22 Dec-23 Dec-24
1Calculated based on income before income tax (include tax benefit and extraordinary item)/ 2Calculated based on net profit/average total asset
average total asset based on Bank Indonesia regulation
ROE3 – Tier 1 Capital ROE4 – Balance Sheet
11.8% 11.5%
16.4% 11.1%
13.9% 9.6%
13.6%
8.0%
10.0% 10.8%
Dec-20 Dec-21 Dec-22 Dec-23 Dec-24 Dec-20 Dec-21 Dec-22 Dec-23 Dec-24
3Calculated based on net profit/average Tier 1 Capital based on Bank Indonesia regulation 4Calculated based on net profit/total stakeholder’s equity
42
Page 43
BTN's 2025 Guidance
2024 2025F
Loan Growth 7.27% 7 – 8%
Deposits Growth 9.07% 8 – 9%
Cost of Credit 0.58% 1.0 – 1.1%
NPL Gross 3.16% <3.0%
43
Page 44
merchant Asset Quality
Page 45
Loan Quality
Dec-20 Dec-21 Dec-22 Dec-23 Sep-24 Dec-24
Collectibility
IDR Bn % IDR Bn % IDR Bn % IDR Bn % IDR Bn % IDR Bn %
Current 230,456 88.6% 252,244 91.8% 268,077 89.9% 297,251 89.1% 310,061 87.1% 312,598 87.3%
Special Mention 18,303 7.0% 12,412 4.5% 20,134 6.8% 26,399 7.9% 34,483 9.7% 34,057 9.5%
Performing Loan (PL) 248,759 95.6% 264,656 96.3% 288,211 96.6% 323,649 97.0% 344,545 96.8% 346,655 96.8%
Substandard 738 0.3% 222 0.1% 580 0.2% 571 0.2% 828 0.2% 872 0.2%
Doubtful 582 0.2% 484 0.2% 888 0.3% 678 0.2% 1,764 0.5% 1,940 0.5%
Loss 10,036 3.9% 9,473 3.4% 8,602 2.9% 8,800 2.6% 8,927 2.5% 8,506 2.4%
Non Performing Loan (NPL) 11,355 4.4% 10,185 3.7% 10,070 3.4% 10,049 3.0% 11,519 3.2% 11,318 3.2%
Total Loan & Financing 260,114 100.0% 274,841 100.0% 298,282 100.00% 333,698 100.0% 356,064 100.0% 357,973 100.0%
NPL Gross 4.37% 3.70% 3.38% 3.01% 3.24% 3.16%
NPL Nett 2.06% 1.20% 1.32% 1.32% 1.57% 1.89%
NPL Breakdown by Segment Quarterly SML Trend
2020 2021 2022 2023 2024 Avg. 5 years SML
By Segment (%) Dec-20 Dec-21 Dec-22 Dec-23 Sep-24 Dec-24
13.7%
Housing Loan 4.1% 3.5% 3.4% 3.2% 3.4% 3.3%
12.9%
Subsidized Mortgage 1.0% 0.8% 0.9% 1.5% 1.5% 1.7% 9.5%
8.9% 8.4%
Non-Subsidized Mortgage 3.6% 2.6% 1.9% 2.0% 2.8% 3.7%
9.3%
8.8%
7.1%
8.6%
Other Housing Loan 4.4% 3.4% 2.9% 3.7% 4.6% 4.4%
9.5%
7.9%
8.8%
9.1%
Construction Loan 19.6% 21.3% 26.2% 23.8% 23.4% 16.0%
7.0%
8.2%
6.6%
9.7%
9.5%
6.1%
9.4%
Non-Housing Loan 6.7% 5.2% 3.4% 1.9% 2.5% 2.4%
7.1%
6.8%
6.0%
Consumer Loan 2.1% 1.2% 1.1% 1.6% 1.5% 1.5%
4.5%
Commercial Loan 19.2% 15.3% 9.4% 6.2% 7.8% 7.3%
Corporate Loan 0.0% 0.2% 0.6% 0.1% 0.1% 0.1%
Total Loan & Financing 4.4% 3.7% 3.4% 3.0% 3.2% 3.2% 1Q 2Q 3Q 4Q
Mortgage 2.0% 1.5% 1.3% 1.7% 2.0% 2.5% Note: Figures on graph and table include Sharia Financing
45
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Loan Quality ,Coverage and Cost of Credit
NPL & NPL Coverage LAR & LAR Coverage
141.8% 155.7% 155.2% 34.1%
115.0% 115.4%
24.2% 23.2% 21.1% 19.7%
4.4% 3.7% 3.4% 3.0% 3.2%
21.7% 22.6% 22.1%
15.7 14.7% 18.6%
15.6
14.4
13.1 13.1 88,672
11.4 11.3 IDR (Bn)
10.2 10.1 10.0 228
5,879
386
69,315 70,406 70,344
18,571 66,540
294 3,642 4,992 6,211
3,629 3,495 259 3,751 298 3,053
3,291 236
319
14,472 13,384 9,930 6,949
Dec-20 Dec-21 Dec-22 Dec-23 Dec-24 1,760
1,937
Provision Amount (IDR Tn) NPL Amount (IDR Tn) 29,323 2,789 2,194
NPL Coverage (%) NPL (%)
22,412 24,311
23,576 22,011
Cost of Credit Annualized Provision Cost of Credit (%)
Charge (IDR Tn)
1.3% 1.4% 30,995
1.2% 24,328 27,086 27,741
0.9% 21,544
0.6%
4.0 3.7
3.6
Dec-20 Dec-21 Dec-22 Dec-23 Dec-24
Subsidized Mortgages Non-Subsidized Mortgages Other Housing
2.2 2.0 Construction Loan Consumer Loan Commercial Loan
Corporate Loan Total
FY20 FY21 FY22 FY23 FY24 % LAR % LAR Coverage
46
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Restructured Loans Breakdown by Segment
Covid-19 Restructured Loan by Segment Total Restructured Loan by Segment
21.8% 27.8%
14.5% 11.4% 23.5%
8.5% 5.3% 19.4% 16.8% 15.4%
(IDR Bn)
56,677 (IDR Bn) 72,396
113 205
3,725 4,881
83 107 64,463
294
8,968 3,094 57,829
104 56,194
15,986 55,236
39,766 3,642
2,375
179 14,334 2,990 4,829
1,800 91 6,211
78 34,060 2,906 3,276
85 2,563
6,483 2,537 12,255 68
3,527 8,795 6,053
20,852 1,487 1,173
28,243 1,448
71 1,666
1,957
4,208 4,579 25,097
1,148 23,167
45 1,422261
15,013 641 19,054 19,378
19,084 18,976
11,964 4,529
10,894
14 712 69 237
20,562 6,701
14,726 23,215 20,932
11,969 10,401 17,808 18,568 19,515
6,793
Dec-20 Dec-21 Dec-22 Dec-23 Dec-24
Dec-20 Dec-21 Dec-22 Dec-23 Dec-24
Subsidized Mortgages Non-Subsidized Mortgages Other Housing
Subsidized Mortgages Non-Subsidized Mortgages Other Housing
Construction Loan Consumer Loan Commercial Loan
Construction Loan Consumer Loan Commercial Loan
Corporate Loan Total Loan % Covid restru to Corporate Loan Total Loan % total restru to total
total Loan Loan
47
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Restructured Loans Breakdown by Collectability
Covid-19 Restructured Loan by Collectability (%) Total Restructured Loan by Collectability (%)
0.4% 2.1%
4.9% 3.8% 7.1% 8.8% 9.7% 12.1% 11.6% 13.1%
8.7% 16.0%
15.8% 15.4% 9.6% 11.3%
20.3% 27.9%
23.5%
40.6%
94.8% 89.2%
80.4% 77.5% 81.5% 79.0%
67.6% 60.4%
60.5%
46.3%
Dec-20 Dec-21 Dec-22 Dec-23 Dec-24 Dec-20 Dec-21 Dec-22 Dec-23 Dec-24
Covid-19 Restructured Loan by Collectability (IDR Bn) Total Restructured Loan by Collectability (IDR Bn)
72,396
56,677 64,463
210 6,403
2,761 6,979 57,829 56,194 55,236
6,266
39,766 7,268 7,002 6,546 7,258
835 34,060
3,452 11,717
1,300 28,243 15,689
5,377 22,402
53,706 2,007
4,336 19,054 59,014
3,048 50,928
35,479 39,110
27,384 4,474 33,959
21,899 25,576
11,532
Dec-20 Dec-21 Dec-22 Dec-23 Dec-24 Dec-20 Dec-21 Dec-22 Dec-23 Dec-24
Coll 1 Coll 2 NPL 48
Page 49
bisnis Sharia Business
Page 50
BTN’s Indicative Schedule of Proposed Acquisition of New Sharia Bank Entity
Signing of CSPA between BTN and
sellers (VICO and BVIC)
BTN disclose AGMS
agenda on Approval of Estimated OJK's approval
Proposed Acquisition, on the Proposed
Submission of Acquisition Acquisition, fit and proper
License to OJK and plan test of BTN as the new
to form a Bank Business controlling shareholder,
Group (KUB). and formation of KUB.
Jan’25 Feb’25 Mar’25 Apr’25 May’25
Notification BTN AGMS Estimated Minister of
from OJK that results. Law's approval,
the Proposed confirming receipt of the
Acquisition may Deed of Acquisition.
proceed.
The indicative schedule is only an estimate that is subject to change without prior notice due to certain circumstances beyond the control of BTN that occur.
Source : Summary of the Acquisition Plan, BTN. 50
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Performance Highlight Sharia Unit in FY24
Total Assets continue to grow, with Sustainable Growth of Financing to Resilient Total Deposits, to
total outstanding of IDR 61 Tn IDR 44 Tn IDR 50 Tn
(IDR Tn) 11.6% YoY (IDR Tn) 18.7% YoY
18.3% YoY (IDR Tn)
44 50
61
54 37 42
45 35
32 29
38
33 28 24
2020 2021 2022 2023 2024 2021 2022 2023 2024 2020 2021 2022 2023 2024
Net Profit reached IDR 872 Bn ROA increase to 1.5% as of Dec 2024 CASA Deposits of 56.0%
(IDR Bn) (%) (%)
15 bps 566 bps
24.2% YoY
1.3 1.4
55.7
872 50.0
702 0.7 43.6
0.4 0.5 37.4
334
135 185 31.0
2020 2021 2022 2023 2024 2020 2021 2022 2023 2024 2020 2021 2022 2023 2024
51
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Financial Snapshots UUS
Financial Highlight 2020 2021 2022 2023 2024 Growth (%)
Asset/ Liabilities
Total Assets (IDR Bn) 33,032 38,363 45,336 54,289 60,560 11.6% yoy
Total Financings (IDR Bn) 25,062 27,550 31,624 37,114 43,892 18.3% yoy
Total Deposits (IDR Bn) 23,831 29,263 34,641 41,803 49,622 18.7% yoy
Profitability
Net Profit (IDR Bn) 135 185 334 702 872 24.2% yoy
N I M equivalent 3.1% 4.7% 5.0% 5.0% 4.2% (83) bps
ROA 0.4% 0.5% 0.7% 1.3% 1.4% 15 bps
Asset Quality
NPF (Gross) 6.5% 4.3% 3.3% 2.4% 2.9% 49 bps
Financing at Risk (FAR) 29.5% 25.3% 17.1% 14.4% 13.1% (131) bps
NPF Coverage 55.6% 106.7% 150.1% 158.1% 105.4% (5,266) bps
Liquidity
FDR 105.2% 94.1% 91.3% 88.8% 88.5% (33) bps
CASA 31,3% 37.4% 43.6% 50.0% 55,7% 566 bps
52
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Sharia Business : Financing & Deposits Composition
Financing Business Composition
Dec-20 Dec-21 Dec-22 Dec-23 Sep-24 Dec-24
Financings Type (IDR Bn) QoQ YoY
Outs % Outs % Outs % Outs % Outs % Outs %
Housing Financing 24,305 97.0% 26,486 96.1% 30,812 97.4% 36,587 98.6% 41,964 98.3% 43,217 98.5% 3.0% 18.1%
Subsidized Mortgage 13,590 54.2% 15,829 57.5% 19,039 60.2% 22,966 61.9% 26,325 61.6% 26,522 60.4% 0.7% 15.5%
Non-Subsidized Mortgage 8,363 33.4% 8,807 32.0% 9,948 31.5% 11,604 31.3% 13,442 31.5% 14,303 32.6% 6.4% 23.3%
Other Housing Financing 72 0.3% 59 0.2% 48 0.2% 33 0.1% 42 0.1% 41 0.1% -3.5% 7.2%
Construction Financing 2,280 9.1% 1,791 6.5% 1,776 5.6% 1,982 5.3% 2,155 5.0% 2,351 5.4% 9.1% 18.6%
Non-Housing Financing 757 3.0% 1,064 3.9% 812 2.6% 528 1.4% 743 1.7% 675 1.5% -9.1% 28.0%
Consumer Financing 134 0.5% 118 0.4% 145 0.5% 169 0.5% 262 0.6% 290 0.7% 10.7% 71.8%
Commercial Financing 623 2.5% 946 3.4% 667 2.1% 359 1.0% 481 1.1% 385 0.9% -19.9% 7.4%
Total Financing 25,062 100.0% 27,550 100.0% 31,624 100.0% 37,114 100.0% 42,707 100.0% 43,893 100.0% 2.8% 18.3%
Mortgage Financing 21,953 87.6% 24,636 89.4% 28,988 91.7% 34,571 93.2% 39,767 93.1% 40,825 93.0% 2.7% 18.1%
Deposits Composition CASA Ratio (%)
Deposits (IDR Bn) Dec-20 Dec-21 Dec-22 Dec-23 Sep-24 Dec-24 yoy 5.4%
3.3% 2.7% 3.7% 3.9%
CASA 7,463 10,952 15,117 20,915 25,751 27,634 32.1%
TD
Current Account 3,444 5,830 9,104 14,166 18,423 19,825 40.0% 44.3% CASA
56.4% 50.0%
68.7% 62.6%
Savings Account 4,019 5,122 6,013 6,750 7,328 7,810 15.7% CoF
Time Deposits 16,368 18,311 19,524 20,888 21,932 21,988 5.3% 55.7%
43.6% 50.0%
31.3% 37.4%
Total 23,831 29,263 34,641 41,803 47,683 49,622 18.7%
Dec-20 Dec-21 Dec-22 Dec-23 Dec-24
53
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Sharia Business : Asset Quality
NPF & NPF Coverage Financing at Risk (FAR)
150.1% 158.1%
106.7% 29.5%
102.4%
55.5% 25.3%
8.5%
5.7%
17.1%
14.43%
3.5% 13.1%
1.6%
1.1%
6.5% 20.9% 19.6%
4.3%
3.3% 2.9% 13.6% 12.83% 12.0%
2.4%
Dec-20 Dec-21 Dec-22 Dec-23 Dec-24
Dec-20 Dec-21 Dec-22 Dec-23 Dec-24
NPF NPF Coverage FAR Consumer FAR Commercial Total FAR
Special Mentioned Financing (SMF) Non-Performing Financing (NPF)
Financings Type Dec-20 Dec-21 Dec-22 Dec-23 Dec-24 Financings Type Dec-20 Dec-21 Dec-22 Dec-23 Dec-24
Housing Financing 7.1% 6.3% 6.7% 7.1% 7.2% Housing Financing 4.9% 3.9% 3.2% 2.3% 2.8%
Subsidized Mortgage 7.2% 6.4% 7.1% 7.1% 7.7% Subsidized Mortgage 0.6% 0.5% 0.9% 1.1% 1.6%
Non-Subsidized Mortgage 6.4% 6.3% 7.0% 7.3% 7.1% Non-Subsidized Mortgage 1.5% 1.4% 1.3% 2.0% 2.9%
Other Housing Financing 8.2% 9.8% 8.9% 11.0% 13.0% Other Housing Financing 2.4% 2.1% 5.5% 1.8% 0.4%
Construction Financing 9.3% 5.6% 1.6% 5.7% 1.3% Construction Financing 42.7% 45.1% 38.0% 18.1% 16.2%
Non-Housing Financing 4.6% 2.1% 0.0% 1.6% 0.8% Non-Housing Financing 48.5% 14.8% 9.0% 10.0% 6.6%
Consumer Financing 5.5% 6.1% 3.8% 3.8% 1.8% Consumer Financing 8.3% 3.1% 4.7% 3.6% 2.0%
Commercial Financing 4.2% 1.1% 0.0% 0.5% 0.0% Commercial Financing 68.2% 17.8% 9.9% 13.0% 10.1%
Total Financing 7.0% 6.2% 6.6% 7.0% 7.1% Total Financing 6.5% 4.3% 3.3% 2.4% 2.9%
Mortgage Financing 6.9% 6.4% 7.0% 7.1% 7.5% Mortgage Financing 1.0% 0.8% 1.0% 1.4% 2.0%
54
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Sustainable Finance
Page 56
Bank BTN ESG Framework : The Future of Finance
BTN aims to establish a sustainable business processes by integrating environmental, good governance, and social values in a comprehensive ESG
framework.
The Future of Finance
BTN’s ESG Roadmap
ESG in Value Chain Accelerate Phase
(2026 – 2028)
Climate Change & Ecosystem
Advance Phase
(2025 – 2026)
Sustainable Finance People & Community
Stakeholder Inclusiveness
Integrated GRC Action Phase
(2023 – 2025)
BTN seeks to improve ESG
practices that accelerate
Governance Risk Compliance positive impacts on the
environment, economy, and
society through BTN’s ESG
Roadmap.
Integrated GRC
56
Page 57
ESG Aspect is Embedded in our Business
ESG is embedded in each banking business with reduction in financed emission and clean banking operation
ESG Key Takeaways Our ESG’s Long Term Goals by 2028, with 10 Priorities
To issue
Encourage our
housing developers
to using minimum
15%
from Eco-Friendly
Standardize the Green
Mortgage’s criteria to
reduce emissions
Pioneer in Green
Mortgage Carbon
Trading Seller 20% green
/sustainable
bonds
materials Loan portfolio
in sustainable
Maintain60% of total sectors To launch green
Prioritize on 12 sectors that support sustainable finance, e.g: asset in low-income loan products in loans
(Subsidized mortgage & SME) and savings
Property Residential Information & Technology Transportation & Logistic
Green Products
Financial Institution Telecommunication Infrastructure & Utilities
Clean Banking Operation
Health Services Multifinance Services
by reducing 30% emissions Be a member of international
Education Services Consumer Goods Retailers with 100% paperless and ESG community (UNEPFI, AVPN,
30% less electric power IKBI, Kadin Net Zero Hub)
consumption
ESG Screening in Loan Analysis including Working
All internal policies embedded with ESG
Capital on Property Developers & Construction Loans
for Housing Development for Developers Green Business Process
Increasing utilization & optimizing BTN digital apps to
Increasing up to 30%
reduce emission scope 1, scope 2, and scope 3 ESG University to
women
expanding
in managerial level
employee
and 2%
Become The ESG capacities and
capabilities
employee with
disabilities
Enhance safeguards against Cyber Risks and
Data Privacy Champion Green Management
Road to AA ESG Rating in 2029
57
Page 58
Low Carbon Emission Housing Project
BTN is developing a "Low Emission Housing" roadmap, with a total target of 150,000 housing units by 2029.
Low Carbon Emission Roadmap
Action Phase Advance Phase Accelerate Phase
In August 2024, BTN
• 15% Eco Material • 30% Eco Material • 30% Eco Material officially inaugurated
• 10.000 Housing Pilot
Projects
• 25.000 Housing Pilot Projects • 60.000 Housing Pilot Projects
the Low Emission
Housing Pilot Project,
which involves 8
2025 2026 2027 2028 2029
developer partners
with total of 1,200
Advance Phase Accelerate Phase
• 20% Eco Material • 30% Eco Material units
• 15.000 Housing Pilot Projects • 40.000 Housing Pilot
REBRICKS
Projects
Supplier Ecofriendly
Karawang, 50 units Legok Banten, 262 units Material
• Air circulation by increasing
Energy Efficiency ventilation
• Window to wall ratio 15% to 30%
• Using low flow faucets
Water Kendal, 150 units
Low Efficiency
• Proper sanitation management
• Having an infiltration well
Carbon • Using PDAM for water supply
Emission
House Waste Conducting waste sorting with
appropriate waste bins
Management Cileungsi, 262 units
• Have carbon absorbing plants (1tree
Pollution per house)
Reduction • Eco-friendly materials minimum
10% per house
• Green and open spaces in house
and public facilities minimum 10% Bekasi, 250 units
Carbon Emission Reduction Equivalent to 110,000 trees Equivalent to 323 hectares of
of~ 2,425 ton CO2 emission absorption 58
58
Page 59
Environmental Sustainability
BTN is committed to preserve and protect environment to support net-zero emission.
Green Transportation Green Premises Corporate Social Responsibility
36 7
Electric vehicles for Environmental programs include planting initiatives such as:
operational Installed Solar panels
200 Mangroove trees
(12 electric cars & 24 electric and targeting minimum 15% of
1,000 & 5,000 Tabebuya trees
motorcycles) Branch Offices by 2026 and 30%
will be increased around 200 units by 2028. 1 House 1 Tree in the Low Emission Housing Pilot Project
by 2029
Waste Bank Program
7 locations Palembang, Banjarmasin, Palu, Ambon, Banten,
Surabaya, and Makassar
Less Carbon Footprint through
Waste Management Low Carbon Emission Housing Loans
Digital Application
▪ Internal letter distribution through ▪ Providing Temporary Shelters (TPS) with
digital apps capacity of 5m3
BTN encourages deve-
▪ Mortgage applications through BTN ▪ Implementing the use of four infiltration lopers to use minimum
Properti wells with capacity of 48m 3 each.
▪ Management fees, parking fees, and ▪ Conducting a plastic waste-free
15% eco-friendly mate-
other housing maintenance through BTN campaign. rial to lower carbon
Smart Residence Implementing 20 bio pore infiltration
▪ emission in housing sector
holes at Menara BTN. Floor Decking
Environmental Sustainability 59
59
Page 60
Contributing more into people’s welfare through subsidized mortgage
Segment by Ages
Contribute in reducing housing Provide houses with affordable
backlogs in Indonesia through electric prices with adjusted
housing financing program rates for middle-low income 21 - 35 years 36 - 50 years > 51 years
targeted to low-middle income segments. 0.4% 0.3% 0.4% 0.6% 0.6%
segments
▪ ~77% of BTN
20.8% 20.4% 20.4% 21.7% 21.8%
Subsidized
mortgage
customers are
Subsidized Mortgage 78.8% 79.3% 79.2% 77.7% 77.6%
Millennials
2020 2021 2022 2023 2024
Segment by Wages ▪ The maximum
salary for eligible
up to IDR 4 Mn IDR 4 - 6 Mn IDR 6 - 8 Mn subsidized
1.2% 2.1% 3.7% 7.2% 4.6% mortgage
Ensure availability and customers were
26.4%
Make inclusive, safe, resilient and sustainable management of clean 45.0% 49.4% IDR 6 Mn for single
sustainable community in each water and sanitation in subsidized 54.9% 55.6%
income and IDR 8
subsidized housing complex. housing. Mn for joint
72.4% income.
52.9% 46.9% 37.9% 39.8% ▪ Prior to 2019
maximum salary
120.0% 174 200 2020 2021 2022 2023 2024 were IDR 4 Mn
162 180 Subsidized
100.0% 146 Mortgage Loan
131 160
Outstanding Segment by Gender Male Female
121 140
80.0% (IDR Tn)
120 ▪ All genders
60.0% 100 30.8% 32.2% 33.0% 34.8% 35.4% have the same
80 % of Subsidized opportunity to
40.0% 60 Mortgage of own a
48.9% 48.5% 48.6% 40
total BTN Loan subsidized
20.0% 46.4% 47.5% 69.2% 67.8% 67.0% 65.2% 64.6%
Portfolio house
20
0.0% 0
2020 2021 2022 2023 2024 2020 2021 2022 2023 2024
Social Welfare 60
Page 61
Housing Finance Center (HFC) to support housing industry in Indonesia
Through BTN Housing Finance Centre (HFC), BTN assists prospective new developers through a learning & advisory program and providing
basic education to prospective developers
BTN Santri Developer in Collaboration with NU Circle
Housing Finance Center (HFC) Students have
To become a leading center for research,
education and consultancy on housing finance
1,476 participated in the
Santri Developers
program.
❑ To support the growth of
housing industry
Indonesia, BTN is committed
in
to providing education to
prospective developers from
Islamic boarding schools in
Learning collaboration with NU Circle.
❑ By the end of 2024, Bank BTN
Implementing the HFC’s flagship work program in seminars, workshops, had organized 4 batches of
and short courses both online and offline in collaboration with well- Santri Developers in
known universities in Indonesia, Islamic boarding schools and other Jombang, Cirebon, Salatiga,
stakeholders. and Pekanbaru and 1 online
event.
Advisory
Seminar/ Public Lecture/ Workshop Held by HFC in 2024
Conducting collaboration, coaching, mentoring and carrying out advisory
functions with academics, practitioners, government and community to
❑ Collaboration with SBM ITB for Mini
training participants of HFC Program in property sector
MBA in Property with a total of
more than 700 graduates in 22
batches
Research
❑ Public lectures and seminars with
several universities (ITS, Unnes,
Research implementation within the property sphere through various Untan, UHN, UII, and Unand).
studies on the housing market and developing the House Price Index
❑ Mini MBA in Property for HIPMI
(HPI).
participated by HIPMI members
Social Welfare 61
Page 62
Human Capital Composition and Policy
Respectful Workplace Policy Management Composition ESG Training & Culture
❑ Recognize and respect differences in diverse
work environment with a wide range of
Commissioner Composition
Independent commisioner
9% In achieving the goal of becoming an #ESGChampion,
good internal support from the Bank is needed. BTN
ethnicities, races, nationalities, skin colors, of the BOD composition has implemented learning & training related to ESG for
ages, religions, genders, disabilities, or other are women internal Bank employees.
43% 44% 33%
50% 50%
characteristics and perspectives to promote a
productive environment. 11% 11,448 22,583 5 8
57% 56% 67%
❑ Ensure that everyone is treated equally and 50% 50%
Completed Self- Completed ESG Employees ESG related
have the same opportunity accessing the of the Commissioner Learning ESG learning & training become BUMN cultural
composition are awareness (delivered online & Green initiatives in 2024
facilities and infrastructure. 2020 2021 2022 2023 2024
(delivered online) onsite) Ambassador
women
❑ Create a working environment of mutual
respect, non-discrimination, and harassment in ESG Curriculum (rating sustain analytics standards)
any form.
Gender Diversity
1. Pelatihan kegiatan pemasaran dan
produk yang bertanggung jawab 7. Pelatihan APU PPT
12,847 employees
(as of Dec-24)
2. Pelatihan Tata kelola Data Privasi
Diversity, Equity and Inclusion Policy 8. Pelatihan Penghindaran Pajak
3. Pelatihan isue-isue Keamanan Data 9. Pelatihan Kepatuhan kepada
Female 48.9% Male 51.1% ketentuan Internasional
BTN provides broad opportunities for 4. Pelatihan Identifikasi Risko ESG
10. Pelatihan penyuapan dan
all parties to contribute to BTN by 5. Program Mentorship Anti Korupsi
implementing policies related to 6. Pelatihan dan Pedoman terkait
11. Pelatihan terkait Kode Etik
Diversity, Equity and Inclusion (DEI) in Employee Composition Keberagaman
the company's Human Capital
operations.
> 18.5% ofarethewomen
Top Management composition
ESG Knowledge Portal
Employee Wellbeing Program > 23 Disabled Employees Top Management*)
2.1% The ESG Knowledge
By Staff & Officer
Manager & Senior Portal is an internal
BTN implemented Employee Well-Being > Manager
platform integrated
Level 86.9% 13.0%
Framework mandated by BUMN to keep in BTNBest as a
stakeholders healthy, safe, and happy as well *) Consists of AVP, VP, SVP and EVP education channel
as improve EVP, additional value, and accessed by the
≤ 30 31 - 50 ≥51
performance of individuals and business > By Age employees regarding
units. 43.1% 49.9% 7.0% the importance of
ESG principles.
Social Welfare 62
Page 63
Governance Sustainability Highlight (1/2)
Gratification Data Privacy & Cyber Security ESG Aspect in Credit Analysis
The Gratification Control Data Privacy has become
To create impact through
Unit is a unit in the BTN's main priority to
Sustainable Finance, BTN
Compliance and protect customer and
is committed to provide
Governance Division with internal data. In 2024, 67
policies related to ESG
a task to receive employees and 5 people
aspects in loan analysis.
gratification reports and from IIKPA are given the
reports to the Komisi Anti Corruption certi-
Pemberantasan Korupsi fication.
(KPK).
Whistle Blowing System (WBS) Signatories Anti-Money Laundering
https://btnsiips.tioffs.info
Email : btnsiips@tipoffs.info BTN strengthens aspects
of corporate governance
by enhancing policies,
Msg./WA + 62 813 8870 1117 and implementing the
Telp. + 62 21-5092882/3 awareness related to
Anti-Money Laundering
The objective of the Company's WBS is to BTN has joined national and international (APU) & Prevention of
strengthen internal control mechanisms to environmental and social sustainability Terrorism Financing
support business growth, through : communities. (PPT)
❑ Early detection and prevention of
irregularities or violations;
❑ To build an open, sincere, honest, and
responsible work climate.
Governance Sustainability 63
Page 64
Governance Sustainability Highlight (2/2)
Compliance Management System Anti Anti Corruption Anti Bribery
BTN obtained ISO BTN has an Anti BTN implemented Anti
Certification 37301:2021 on Corruption Program Bribery Management System
Compliance Manage-ment and Forum consisted (ISO 37001:2016) in 16 areas:
System in 30 December of 96 Certified Credit Risk, Commercial
2022 applied in the Integrity Officer (CIO) Banking, Corporate Banking,
Compliance & Governance and 67 Anti MSME, 6 MSME restructured
Division, which includes Correuption Instructor units, 4 Commercial Business
compliance, corporate (PAKSI) certification Center (CBC), Credit
governance, and money across all units. Operations, and
laundering prevention procurement.
functions.
Anti Fraud Sub Committee ESG Committee ESG Principles
BTN established ESG BTN integrated ESG
BTN established an Anti principles to 76 internal
Fraud Sub Committee to Committee to supervise and
drive the implementation of polcies ensure ESG principles
supervise and implement are embedded to the Bank’s
Anti Fraud Strategy ESG principles on the Bank’s
business. operational and strategic
framework.
Governance Sustainability 64
Page 65
Governance Sustainability Highlight
ACGS Rating CSR HUB Refinitiv
Low
Top
89
Combined ESG Score B+
with overall score of
111.82 ESG Ranking (%) Bank BTN’s ESG
Compared Within performance ranked at
31,122 Companies
Environmental
Pillar Score
Social Pillar
Score
Governance
Pillar Score
176 out of 1,097 Banking
Services Company as
Top 3 Indonesia PLCs assessed by Refinitiv
ASEAN Asset Class Threshold C A- B
MSCI ESG Rating Included in some ESG Indices Corporate Governance Perception Index (CGPI)
(as of Dec-24)
IDX LQ45
Low Carbon Leaders
91.5 with overall score of
BBB Average SRI Kehati Index
89.8
90.0
90.5
91.5Category :
A company with a mixed or unexceptional track 1. ESG Sector Leaders
2021 2022 2023 2024 “Most Trusted Company”
record of managing the most significant ESG 2. ESG Quality 45
risks and opportunities relative to industry
peers
Governance Sustainability 65
Page 66
2025 – 2029 Aspiration
Page 67
BTN has set a New Long-Term Aspiration for 2025 – 2029
2025 – 2029
Leading Partner in Empowering the
2020 – 2024 Financials of Indonesian Family
To become the Best Mortgage Bank in Southeast Asia
Become government’s key partner in housing and
Double low-cost funding financial inclusion
Transforming channel capabilities to become the transactional bank and growing FBI
Provide the best customer experience through digital and
financial integration
Democratize housing
Delivering banking products to improve lives, financing in subsidized homes for mass
segment, and building a new direct-to-consumer channel for mass affluent segment Enhance shareholder value through sustainable
profitability growth
Build one stop shop financial solution for consumer and housing-related businesses Become home to Indonesia’s top talents
Providing lending and investment solutions to triple non-mortgage portfolio and
double product holdings of emerging affluent customers
Implement better ESG practices and business innovations
Become a digital innovator and home of Indonesia’s best talents
Digitizing processes to build the most efficient operations and
developing top-notch talents
Build a high-quality portfolio and sustain low levels of NPL
Leveraging technology to develop integrated and rigorous risk
management processes to lower NPL in line with market
sustainably
67
67
Page 68
Long-Term Goals 2020-2024’s Achievement
Main Goals Objective in 2024 Progress and Achievement in 12M24
• Enhancing transaction capabilities through Mobile • Introducing Bale by BTN, has acquired 2.2 Million users by
Double low-cost Banking Dec-24.
funding • Increasing fee-based income portion to 12% • BTN has launched a Digital Store (Digital Outlet) in Dec-24.
• Expanding non-traditional new funding sources • Fee-based income portion reached 13.9% in FY24.
• Being an active partner for the government on • The potential of new subsidized mortgage scheme.
subsidized mortgage scheme • The total disbursement of subsidized mortgage has reached
Democratize
• Total outstanding of ~IDR 150 Tn subsidized mortgages IDR 24.9 Tn with 152,549 housing units across Indonesia with
Housing
for mass segment total outstanding of IDR 173.8 Tn as of Dec-24.
• Building new channels for emerging affluent segment • Established 9 Sales Center as of Dec-24
Build one-stop • Increasing the proportion of non-housing loans to • The portion of non-housing to housing loan as of Dec-24 is
financial solution for housing loans to 20:80 15:85
housing-related • Expanding high yield lending to new segments • High yield loan portion increased to 4.6% by Dec-24.
businesses • Upselling and cross-selling products • Product holdings of the customers reached 2.9x as of Dec-24.
Become a digital • Digitizing lending and funding process as well as • Opening account in Bale by BTN apps only takes 5 minutes.
innovator and home operational services • The proportion of employee in business units to operation
of best talents • Being a top-of-mind employer to top-notch talents units reached 65: 35 to increase productivity
Build high-quality • Leveraging technology to develop integrated and • Centralized loan operation (CBC for commercial and RLPC for
portfolio and sustain rigorous risk management processes consumer) aiming to improve efficiency also implementing
low NPL • NPL in line with market sustainably below 3% standardized parameters on loan application.
• Developed a model for Early Warning System (EWS) to
prevent potential risks and financial distress
68
Page 69
Appendix
Page 70
BTN’s Competitive Advantages as a Commercial Bank
3.0% 9.9 Mio 1.0 Mio Indonesian Government
aims to increase the
mortgage to GDP ratio, well current housing needs in New marriages per year, with additional
quality of living
below neighboring ASEAN Indonesia projected 77 million of Indonesia’s population
conditions of Indonesians
countries will add to the middle-income segment by 2025
Serving the BTN has been leading
Sustainable government
nation’s housing Indonesia’s mortgage business ~ 5.4 million units of ~ 85% of BTN’s support in terms of annual
since the first mortgage mortgages have been extended portfolio is housing
needs for more budget for housing subsidy and
disbursement in Indonesia in by BTN since 1976 loans
than 48 years infrastructure development
1976
Market leader and
BTN is the main contributor to BTN’s mortgages are still ~ 82% of the national
the national housing program dominant in the subsidized Subsidized Mortgages Driving 185 economic sub-
contributor to the as the largest absorber of the segment (50% of BTN’s total market share and 39% of sectors through housing
economy subsidized mortgage budget. mortgage portfolio) and first total mortgages market businesses.
time home buyers
Engagement with a Partnership with >8000 developer partners Nurturing new developers >3000 notary offices have
wide range of government/private and
with most being subsidized through BTN’s learning & collaborated with BTN in
housing overseas institutions for
residential developers advisory program mortgages disbursement
stakeholders various funding sources
70
Page 71
BTN’s Network and Distribution as of 12M24
Java Kalimantan Sulawesi
Regional Office 5 Regional Office 1 Regional Office 1
Branch Offices 49 Branch Offices 7 Branch Offices 8
National FY24 FY23 FY22
Sub-Branch Offices 375 Sub-Branch Offices 32 Sub-Branch Offices 30
Regional Office 8 6 6
Sharia Branch Offices 18 Sharia Branch Offices 3 Sharia Branch Offices 3
Branch Offices 82 81 80
Sharia Sub-Branch Sharia Sub-Branch Offices 3 Sharia Sub-Branch Offices 2
52
Offices
Sub-Branch Offices 536 541 539
ATM & CRM 131 ATM & CRM 130
ATM & CRM 1,403
Sharia Branch
35 34 30
Offices
Sharia Sub-Branch
Sumatera Bali dan Nusa Tenggara Maluku dan Papua Offices
75 75 74
Regional Office 1 Regional Office - Regional Office - Outlets 736 737 729
Branch Offices 11 Branch Offices 4 Branch Offices 3 ATM and CRM 2,070 2,150 2,117
Sub-Branch Offices 76 Sub-Branch Offices 15 Sub-Branch Offices 8
Sharia Branch Offices 10 Sharia Branch Offices 1 Sharia Branch Offices -
Sharia Sub-Branch Offices 17 Sharia Sub-Branch Offices 1 Sharia Sub-Branch Offices -
ATM & CRM 303 ATM & CRM 68 ATM & CRM 35
71
Page 72
Overview and Market Perspective on BTN Activities
Current BTN Ratings From Various Rating Agencies Precedent of BTN Corporate Action BBTN are included in some indices including
ESG indices
up to Dec 2024
As of October 2024
Total Proceeds of IDR 1.65 Tn
through public portion of rights LQ45
Outlook : Stable issue IDXFINANCE
National Short-Term Rating : F1+ (idn) Issued Public Shares : IDX BUMN20
National Long-Term Rating : AA+ (idn) 1,377,777,765
IDX30
Senior Unsecured : AA+
IDX80
IDX Small-Mid Cap (IDX SMC) Composite
IDX Small-Mid Cap (IDX SMC) Liquid
As of November 2024 IDX Growth30
MSCI Indonesia Small Cap
Outlook : Stable PEFINDO Prime Bank
Counterparty Risk Rating : Baa2/P-2 PRIMBANK10
Bank Deposits : Baa2/P-2
Baseline Credit Assessment
Adj Baseline Credit Assessment
: ba1
: ba1
Oversubscribed by 1.6x MBX
Kompas100
Counterparty Risk Assessment : Baa2 (cr)/P- Infobank15
2(cr)
Subordinate : Ba3 (hyb) IDX Value30
Investor33
Tempo – IDX Financials52
SRI-KEHATI
As of July 2024 IDX LQ45 Low Carbon Leaders
ESG Sector Leaders IDX Kehati
Outlook : Stable ESG Quality 45 IDX Kehati
Corporate Rating : F1+ (idn) BTN’s Rights Issue was positively welcomed by
National Long-Term Rating : AAA (idn) investors
Senior Unsecured : AAA
72
Page 73
BBTN’s Past Corporate Action and Shareholder Structure
Geographics of BBTN Ownership (as of Dec 2024)
IPO (of total public Portion)
Region Asia
On December 17, 2009, bank BTN conducted an Euro Region
America 123.6 mn shares
2009 Initial Public Offering and listed on the Indonesia 474.7 mn shares
(2.2%)
856.7 mn shares (8.5%)
Stock Exchange (IDX) with an offering price of (15.3%)
IDR800/share.
Indonesia
British Territory 4,107 mn shares
Rights Issue 1 0.7 mn shares (73.2%)
2012 (0.0%)
In Rights Issue 1, Bank BTN issued 1.51 billion new Australia
shares at an exercise price of IDR 1,235/share. Bank 45.1 mn shares
BTN obtained Rp 1.86 Trillion from Rights Issue 1. (0.8%)
Shareholder Structure (as of Dec 2024)
Rights Issue 2
In Rights Issue 2, Bank BTN issued 3.44 billion new Government of Indonesia Public *
2022
shares at a price per share of IDR 1,200/share. The
Government of the Republic of Indonesia invested in 60% 40%
shares in the form of State Capital Participation
amounting to IDR 2.48 Trillion. Bank BTN earned
IDR4.13 trillion from Rights Issue 2.
* Includes 0.01% share ownership by the Board of Commissioners and Directors
73
Page 74
Board of Directors (1/2)
Experienced and Professional Management Team with Visionary Strategy
Nixon L.P. Napitupulu Oni Febriarto Rahardjo Andi Nirwoto
President Director Vice President Director Director Information
Technology
Served as Vice President Served as Vice President Served as General
Director and Director of Director at Perum Manager of Operational
Finance Planning and Perumnas and Director of Information Technology,
Treasury at PT Bank Commercial Banking at PT and General Manager
Tabungan Negara Bank Tabungan Negara Solution and IT Security
(Persero) Tbk (Persero) Tbk Division at PT Bank Negara
Indonesia (Persero) Tbk
Elisabeth Novie Riswanti Jasmin Setiyo Wibowo
Director Assets Director Distribution & Director Risk
Management Institutional Funding Management
Served as Asset Served as SEVP of Served as Consumer
Management Division Consumer & Transaction Credit Risk & Analytics
Head and Small and and Regional CEO IV/JKT 2 Group Head and Credit
Medium Lending Division at Bank Mandiri Portfolio Risk Group Head
Head at PT Bank Tabungan at PT Bank Mandiri
Negara (Persero) Tbk (Persero) Tbk
74
Page 75
Board of Directors (2/2)
Experienced and Professional Management Team with Visionary Strategy
Hirwandi Gafar Nofry Rony Poetra Eko Waluyo
Director Consumer Director Finance Director Human
Capital, Compliance &
Legal
Served as Subsidized Served as Treasury Served as Human Capital
Mortgage Lending Division Division Head and Head of Management Division
Head and Business Regional Office I at Bank Head and Corporate
Development of BTN Secretary Division Head
Subsidized Mortgage Dept at Bank BTN
Head at Bank BTN
Hakim Putratama Muhammad Iqbal
Director Operations & Director SME &
Customer Experience Retail Funding
Served as Head of Served as Director of
International and Institutional Banking PT
Transaction Banking at Bank Negara Indonesia
BPD Jabar & Banten (Persero) Tbk
75
Page 76
Board of Commissioners (1/2)
Chandra M. Hamzah Iqbal Latanro Armand B. Arief
President Commissioner/ Vice President Independent
Independent Commissioner/ Independent Commissioner
Currently a Partner at Previously served as Currently serving as
Assegaf Hamzah & Partners Commissioner at PT Independent
Law Firm. Previously Bank Mandiri Taspen Commissioner of PT
President Commissioner of and Commissioner at PT Cardig Aero Services Tbk.
PT Perusahaan Listrik Pemeringkat Efek Previously served as
Negara (Persero) and Indonesia Independent
Commissioner at Komisi Commissioner of PT
Pemberantasan Korupsi. Bank Royal Indonesia
Sentot A. Sentausa Andin Hadiyanto
Independent Commissioner
Commissioner
Previously served as Currently serving as Head
President Commisioner of the Education and
of Mandiri Inhealth, and Financial Training Agency
Director Distribution of (BPPK), Ministry of
PT Bank Mandiri Finance and Acting
(Persero) Tbk President Director of
Educational Fund
Management Agency
(LPDP).
76
Page 77
Board of Commissioners (2/2)
Herry Trisaputra Zuna Bambang Widjanarko
Commissioner Independent Commissioner
Currently serving as
Road and Bridge
Manager Principal Served as Deputy
Expert. Previously served Commissioner for
as Director General of Supervision of
Public Works and Government and Sharia
Housing Infrastructure Banks for the Financial
Financing, Ministry of Services Authority (OJK)
Public Works and Public
Housing.
Himawan Arief Sugoto Adi Sulistyowati
Commissioner Independent
Commissioner
Currently serving as Served as Vice President
Main Advisor to the Director of PT Bank
Minister of Agrarian Negara Indonesia
Affairs and Spatial (Persero) Tbk and
Planning/Head of the Service and Network
National Land Agency Director of PT Bank
for Land Economics. Negara Indonesia
(Persero) Tbk
77
Page 78
Thank You Investor Relations PT Bank Tabungan Negara (Persero) Tbk. Menara BTN 16th Floor Jl. Gajah Mada No. 1 Jakarta 10130 Telp: +62 21 63870107 Email: investor_ relations@btn.co.id Website: www.btn.co.id
Names mentioned 45 people and organisations named in the text · linked when the evidence is strong
unresolved
org
Bank Indonesia
p.30 ×4
unresolved
org
Bank BTN ESG Framework
p.56
unresolved
person
Learning ESG
· Commissioner
p.62
unresolved
org
Bank BTN’s ESG Compared Within
p.65
unresolved
org
Bank Counterparty Risk Rating
p.72
unresolved
org
Bank Deposits
p.72
unresolved
org
Government of the Republic of Indonesia
p.73
unresolved
person
Vice
· President Director
p.74 ×2
unresolved
org
IT Security (Persero) Tbk
p.74
unresolved
org
PT Bank Tabungan
p.74
unresolved
org
Bank Mandiri Negara (Persero) Tbk
p.74 ×2
unresolved
org
Bank BTN Hakim Putratama
p.75
unresolved
—
Served
· Director
p.75
unresolved
org
Bank Negara Indonesia BPD Jabar
p.75
unresolved
org
Assegaf Hamzah & Partners
p.76
unresolved
org
Bank Mandiri Taspen
p.76
unresolved
org
PT Pemberantasan Korupsi.
p.76
unresolved
org
Bank Royal Indonesia Sentot A. Sentausa
p.76
unresolved
org
Acting (Persero) Tbk
p.76
unresolved
org
PT Bank Minister
p.77
unresolved
org
Minister of Agrarian
p.77
unresolved
org
Negara Indonesia (Persero) Tbk
p.77
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