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20240906_BTPN_Laporan Informasi dan Fakta Material_31722717_lamp3.pdf
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PRESS RELEASE
For immediate release
Bank BTPN Reaffirms Commitment to Empowering Re red Customers on
Na onal Customer Day
Pekan Purnabak provides an opportunity for re red customers to connect and express themselves
through ac vi es like singing, dancing, and bazaars, while highligh ng Bank BTPN’s commitment to
empowering its re red clients.
Jakarta, September 4, 2024 – PT Bank BTPN Tbk (Bank BTPN) marked Na onal Customer Day 2024 by
reitera ng its commitment to suppor ng re red customers in achieving deeper, more meaningful
growth in their lives.
“Na onal Customer Day is a meaningful occasion for us to express our gra tude to our customers,
par cularly those in re rement. Re red customers play a vital role in our mission to deliver added value
to society, and we remain commi ed to helping them enjoy more fulfilling lives,” said Purnomo B
Soetadi, Head of Retail Lending Business, Bank BTPN.
As part of Na onal Customer Day 2024, Bank BTPN hosted Pekan Purnabak at its Cililitan Branch,
Jakarta, on Wednesday (4/9). The event brought together Bank BTPN’s partners PT TASPEN (Persero)
and PT ASABRI (Persero), with the goal of strengthening es with re red customers and con nuing to
promote their well-being.
“We appreciate Bank BTPN's proac ve efforts in empowering re red customers through programs that
focus on their needs, such as Pekan Purnabak . This ini a ve aligns with our vision of ensuring the well-
being of re rees and providing full support to help them manage their finances more effec vely in their
later years,” said Ariyandi, Opera ons Director at TASPEN.
Echoing Ariyandi’s sen ment, Khaidir Abdurrachman, Ins tu onal Rela ons Director at ASABRI,
stated, “We greatly appreciate the ini a ves taken by Bank BTPN in improving the well-being of ASABRI
par cipants who are part of the bank’s re red customers. In line with ASABRI’s vision and mission, we
hope Bank BTPN will con nue to be a key partner in enhancing the welfare of par cipants and providing
excellent service for them.”
Pekan Purnabak offers re red clients the opportunity to connect with peers and express themselves
through various ac vi es such as singing, dancing, and visi ng bazaars. Customers can also take
advantage of free healthcare services, including basic medical check-ups and consulta ons provided by
doctors from the Indonesian Medical Associa on (IDI).
PT Bank BTPN Tbk berizin dan diawasi oleh Otoritas Jasa Keuangan (OJK), Bank Indonesia (BI), dan merupakan peserta penjaminan LPS.
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Re red clients who are unable to a end in person can s ll access health check-ups and consulta ons at
the nearest Bank BTPN branch or through free telemedicine services via WhatsApp.
From January to June 2024, 847 senior customers have benefited from in-person healthcare services,
10,437 have par cipated in health webinars, and 1,421 have used online health teleconsulta ons with
doctors, all through Bank BTPN’s Daya program.
In honor of Na onal Customer Day, Bank BTPN business representa ves personally greeted and handed
out gi s to senior customers and Micro Business clients in 29 Re ree Business areas and 26 Micro
Business areas, including ci es such as Bandung, Semarang, Surabaya, Medan, and Makassar.
"We recognize that re rement is a vital stage that demands special care. Therefore, we will con nue to
offer financial solu ons and value-added ini a ves for our senior customers, ensuring they experience a
healthier, happier, and more meaningful re rement. This will always be a core part of our mission to
create las ng posi ve impacts for the people of Indonesia," concluded Purnomo.
***
For further informa on please contact:
PT Bank BTPN Tbk
Andrie Darusman – Communica ons & Daya Head
Telp: 021-30026200
Email: andrie.darusman@btpn.com atau corporate.communica ons@btpn.com
Hill & Knowlton Indonesia
Maghfira Tabrani - Manager
Email: maghfira.tabrani@hillandknowlton.com
Bank BTPN in brief
PT Bank BTPN Tbk (Bank BTPN) is a foreign exchange bank and is a merger between PT Bank Tabungan Pensiunan Nasional Tbk
(BTPN) and PT Bank Sumitomo Mitsui Indonesia (SMBCI) in February 2019. Bank BTPN serves various segments in the banking
industry, from retail to corporate customers, including re rees, micro-, small- and medium-sized enterprises (MSME) and
produc ve underprivileged communi es; the consuming class segment; and the corporate segment. Bank BTPN provides the
services through business units, such as BTPN Sinaya—a business unit for wealth management, BTPN Purna Bak —a business
serving re rees, BTPN Micro Business—a business unit serving microbusinesses, BTPN Business Banking—a business serving
small- and medium-sized enterprises, Jenius—a digital banking pla orm serving the consuming class segment, and the
corporate business unit, which serves na onal, mul na onal, and Japanese companies. Bank BTPN also has a subsidiary,
namely PT Bank BTPN Syariah Tbk, which focuses on serving produc ve underprivileged customers. Bank BTPN also regularly
provides training sessions and informa on for customers through the Daya Program—a sustainable and measurable
empowerment program—to improve customers’ capacity so they can grow and have a chance to live be er.
PT Bank BTPN Tbk berizin dan diawasi oleh Otoritas Jasa Keuangan (OJK), Bank Indonesia (BI), dan merupakan peserta penjaminan LPS.
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