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Page 1
24 July 2024




LPPF.IJ / LPPF.JK


1H/2Q 2024
Earnings Call
Page 2
Agenda

  No                           Topic   Page

   1   Executive Summary                 3


   2   Macroeconomic Updates            4–6


   3   Financial Performance           7 – 10


   4   Strategy Updates                11 – 16


   5   Closing Remarks                 17 – 18




                                                 2
Page 3
Executive Summary
                                                Progress and Plans on Transformation Initiatives
 Sales: IDR 7.2Tn (-2.2% vs. 1H23; -2.8%
 SSSG vs. 1H23). Difficult 1st half dragged     • Strategy and organization: Continued progress on strategic initiatives.
 by weak Lebaran performance and                  Organizational changes made to improve execution.
 muted consumer sentiment.
                                                • Merchandising: Expanding space for strategic CV brands by adding more stores
 Gross Margin: 34.9% (vs. 1H23: 35.3%) as         and offering a wider range. Key private label brands rebranded with a fresh
 stock clearance activity in early quarter        collection for Q4. SUKO and other private label expansion continues.
 lowered margin.                                • Marketing: Effective social media campaign during Lebaran. Focus on digital
 EBITDA: IDR 988Bn (vs. 1H23: IDR 1,075Bn)        channels and influencers in 1H24 will continue further in 2H24 with another mega
 with OPEX growth of 0.4%.                        campaign, supported by lifestyle community building and brand engagement.

                                                • Omni-channel: Digital sales increased by 18.9% in 1H24. In-store fulfillment
 Net Income: IDR 626Bn (vs. 1H23:                 initiatives on track with 58% CV on-boarded. Deploying new WMS to enhance
 IDR 684Bn), 8.4% lower than 1H23.                inventory accuracy and new OMS to expedite the transaction processing.
 Inventories: IDR 0.8Tn (vs. 1H23: IDR 1.0Tn)   • Store network: No plans for store openings in 2H24 given increased selectivity.
 driven by conservative buying, which             Closure of 10 stores in progress, with 7 completed in 1H24. Major renovation
 ended with 21.5% less stock than LY,             planned for A-grade stores in 2H24.
 mitigating overstock issue of 2023.
                                                • Store operations: NPS improved to 77. Expansion of reach continues, with 12.5%
 Guidance: IDR 1.2 Tn EBITDA for FY2024.          increase in bazaar locations. Labor productivity improvement will be key focus in
                                                  2H24.

                                                                                                                                3
Page 4
   148 Stores
   81 Cities

   600+ suppliers
   93% local

   9,010
   employees




Macroeconomic
Updates
                    4
Page 5
Middle- and lower-income groups continued to be impacted
CCI gap between income segments continued

Consumer Confidence Index (CCI)                                                              Gini Ratio
by Spending Group per Household                                                              by Geographic Class/Level


140                                                                                           0.42




100                                                                                           0.36




 60                                                                                            0.3
      Jan May Sep Jan May Sep Jan May Sep Jan May Sep Jan May Sep Jan May                            Mar   Sep   Mar   Sep     Mar     Sep    Mar     Sep   Mar     Sep   Mar   Sep   Mar
           2019         2020           2021           2022      2023      2024                         2017        2018             2019         2020          2021         2022      2023


                                                                                                                             City          National         Rural
         IDR 1-2 Mn       IDR 2-3 Mn          IDR 3-4 Mn     IDR 4-5 Mn          IDR 5 Mn+




                      Source: Bank Indonesia                                                 Source: Statistics Indonesia, BNI                                                               5
Page 6
 Apparel and footwear spending remains below 2019
 Household share of spend shifted away from clothing and footwear


           IDR Tn
               200
                               179
                                                                                             170
                                                                                      159
                                                                               143
                                                       129

               100




                 -
                              2019                     2020                    2021   2022   2023
% of household spending
on clothing & footwear        3.6%                     3.6%                    3.5%   3.3%   3.2%

                     Source: Euromonitor International; Statistics Indonesia                        6
Page 7
    148 Stores
    81 Cities

    600+ suppliers
    93% local

    9,010
    employees




Financial Performance
                        7
Page 8
Financial Highlights
Sales decline of 2.2% coupled with OPEX increase resulted in EBITDA of IDR 988 Bn
                                   Q2                              H1 2024
        In IDR Bn
                        2024      2023      % Growth    2024        2023       % Growth

Gross Sales               3,503    4,647       -24.6%    7,233        7,392        -2.2%
 SSSG %                  -25.0%                          -2.8%
 % DP                     28.4%    29.6%                 30.0%        30.1%
 % CV                     71.6%    70.4%                 70.0%        69.9%

Gross Profit             1,223     1,634       -25.1%    2,526        2,606        -3.1%
 Gross Margin %          34.9%     35.2%                 34.9%        35.3%

OPEX                      (754)     (793)       -4.9%    (1,538)     (1,532)       0.4%

EBITDA                     469       840       -44.2%      988        1,075        -8.0%
  EBITDA Margin %        13.4%     18.1%                 13.7%        14.5%

Net Income (Loss)          300       583       -48.5%      626          684        -8.4%
 Net Income Margin %      8.6%     12.5%                  8.7%         9.3%


                                                                                           8
Page 9
Sales Performance
Sales continued being contributed by active loyalty members

Active loyalty members (Mn)
                                8.6     8.2
                   6.9
                                                  The number of active Loyalty members was
      4.0                                         steady above 8 Mn members in line with
                                                  continued promotion


     2021         2022         2023    1H24



Active member sales contribution (%)

                               78.4%   78.7%
                  65.9%
    51.8%                                         Active member contribution was maintained
                                                  at 79%


     2021         2022         2023    1H24


                                                                                              9
Page 10
Financial Highlights

                      ASSET                                             LIABILITIES & EQUITY

         In IDR Bn            Jun-24     Dec-23               In IDR Bn               Jun-24     Dec-23

Cash and Bank Balance             211        508    Bank Loan                              400       550

Trade Receivables                  79         60    CV Trade Payables                      455       770

Inventories                       707        793    DP Trade Payables                      216       457

Right-of-Use Assets              2,235      2,509   Lease Liabilities                    2,790      3,051

Other Assets                     1,207      1,306   Other Liabilities                    1,144      1,022

Fixed Assets                      679        705    Equity                                 112        31

Total Asset                     5,118      5,880    Total Liabilities & Equity           5,118     5,880


                                                                                                            10
Page 11
KEY FOCUS




  Merchandise         Store Network     Omni-channel   Brand Development &
  Full Potential       Optimization      Expansion            Loyalty




               Operational        OPEX        Environmental,
               Excellence      Optimization      Social, &
                                                Corporate
                                               Governance


  Strategy Updates
                                                                             11
Page 12
Merchandising Transformation
Expansion of key CV brands, with private labels refreshed
                                                               Private Label brands:       Consignment Vendor brands:




   First-Half Progress                                     Second-Half Focus
 Leaner, Fresher              Apparel Flat; Non-Apparel   Private Label Relaunch           CV brand strengthening
 Ending inventory position    Challenging                 Anchor in-house brands set for   Optimize space for
 significantly improved and   Weak Lebaran sales and      Q4 relaunch with new             productive categories/
 freshness increased.         footwear challenges due     collection. SUKO to expand       brands.
                              to import regulations.      beyond current 42 stores.

                                                                                                                        12
Page 13
Brand Development & Loyalty
Continued use of influencers and social media, backed by community & brand engagement




 Ridwan Kamil      Fitri Tropica       Ricky Harun         Dr. Tirta
 ex Governor     Media Personality   Media Personality   Enterpreneur


    First-Half Progress                                                   Second-Half Focus
 • Effective social media exposure, particularly during                 • Community building by engaging a variety of specialty
   Lebaran.                                                               communities and participating in events, such as Jakarta
                                                                          Sneakers Day.
 • Usage of investment-effective Mega Key Opinion                       • Proprietary mega campaign to offer an alternative
   Leaders across a variety of age groups and audience                    shopping season beyond Lebaran & Year-End.
   segments, generating strong user engagement.
                                                                        • Broadening and usage of Mega Key Opinion Leaders to
                                                                          extend reach, develop brand, and generate traffic.
 • Dynamic vouchers served as an effective tool to drive
   sales and increase basket size.                                      • Converting offline-only active loyalty members to shop
                                                                          online.
                                                                                                                                     13
Page 14
Omni-channel Expansion
Expanding product offering through fulfilment-from-stores

   First-Half Progress
 • Growing number of CV suppliers on-boarded with 3.5% of consignment vendors selling
   online and 58% uploaded inventory onto the Matahari platform.

 • Load time shortened by half with browser and code optimization on Matahari.com.

 • Conversion improved by 14% through optimized filters with multi attributes selection.


   Second-Half Focus
 • Improved Matahari.com user experience with greater CV assortment, fulfilment from
   stores, live commerce, improved search functionality and integrated content
   management.

 • Continued expansion across new marketplaces along with dedicated digital presence
   for private label brand across marketplaces.

 • Shop & Talk upgraded with AI for customer journey and integrated with Matahari.com
   for single-view inventory, common check-out, and united loyalty.

 • Deploying new Warehouse Management System to enhance inventory accuracy and
   new Order Management System to expedite the transaction processing.
                                                                                           14
Page 15
Store Network Optimization
Store aesthetics and layout improved, but expansion plans delayed




    First-Half Progress                                       Second-Half Focus
 • Positive feedback and insights from Aeon Deltamas        • Three stores planned for closure in 2H24.
   store.                                                   • Store expansion delayed for a more conservative
 • Some support received from rental rebates and variable     approach and greater selectivity of store locations.
   rental agreements negotiated.                            • Store renovation for several A-grade stores.
 • Of the 10 stores planned for closure in 2024, 7 were     • Rental negotiation to continue.
   completed.
                                                                                                                     15
Page 16
Operational Excellence
Touchpoints extended virtually and physically, with improved productivity




    First-Half Progress                                    Second-Half Focus
 • NPS improved from 74 to 77.                           • Productivity improvement by better aligning resource
                                                           deployment with sales opportunities, including peak time
 • Enhancing training and recruitment to support 12.5%     management.
   increase in bazaar locations.
                                                         • Revisiting rewards to provide adequate incentives to
 • Leveraging in-store staff to support live shopping      achieve sales targets.
   experience and drive digital sales.
                                                         • Enhancing navigation and product display with
                                                           reorganized team.
                                                                                                                      16
Page 17
   148 Stores
   81 Cities

    600+ suppliers
    93% local

    9,010
    employees




Closing Remarks
                     17
Page 18
Closing Remarks
Difficult 1H24 due to weak Lebaran and challenging outlook; strategic initiatives continue

Financial Performance
 Softness in Lebaran and post Lebaran trading impacted overall 1st half results. FY24 EBITDA guidance of IDR 1.2 Tn.


Transformation Initiatives
 Strategy and organization: Organizational changes have been implemented.

 Merchandising: Store expansion for key CV brands, replacing unproductive brands. Rebranding private label brands with new
 look and fresh collection. Expanding private label SUKO and others.

 Omni-channel: CV onboarding key focus for 2H24 to improve merchandise assortment. User experience to be improved with
 performance enhancement, live commerce, and improved search engine. Back-end infrastructure to be upgraded in 2H24.

 Marketing: Focus on influencers and digital channels in 1H24 will continue further in 2H24 along with mega campaign and
 community engagement.

 Store Network: No planned store opening in 2H24. Closure of seven stores completed, with three planned for 2H24. Renovation
 for several A-grade stores planned by Q4.

 Store Operations: Staff training has Improved NPS to 77. Drive labor productivity in 2H24.


                                                                                                                             18
Page 19
Contact us

PT Matahari Department Store Tbk

Menara Matahari 12th Floor,
Jl Boulevard Palem Raya No.7
Karawaci, Tangerang 15811, Indonesia

Phone: +6221 547 5228 | +62811 9610 1111
Email: ir@matahari.com

www.matahari.com


DISCLAIMER: This presentation has been prepared by PT Matahari Department Store Tbk (“LPPF” or “Company”) for
informational purposes. Neither this presentation nor any of its content may be reproduced, disclosed or used
without the prior written consent of the Company.

This presentation may contain forward looking statements which represent the Company’s present views on the
probable future events and financial plans. These views are based on current assumptions, are exposed to various
risks, and are subject to considerable changes at any time. The Company warrants no assurance that such outlook
will, in part or as a whole, eventually be materialized. Actual results may differ materially from those projected.

The information is current only as of its date and shall not, under any circumstances, create any implication that the
information contained therein is correct as of any time subsequent to the date thereof or that there has been no
change in the financial condition or affairs of LPPF since such date. This presentation may be updated from time to
time and there is no undertaking by LPPF to post any such amendments or supplements on this presentation.

The Company will not be responsible for any consequences resulting from the use of this presentation as well as the
reliance upon any opinion or statement contained herein or for any omission.



                                                                                                                         19
Page 20
Thank you

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