Back to announcement
20260525_JAST_Laporan Informasi dan Fakta Material_32094447_lamp1.pdf
Other Text extracted JASTSource file signed link, expires in 15 minutes
Extracted text 2
Page 1
PT Jasnita Telekomindo Tbk. Menangkan Tender Outbound Call & WhatsApp Blast Program
JELITA BPJS Kesehatan dengan Kontrak Payung Dua Tahun
Jakarta, 25 Mei 2026 — PT Jasnita Telekomindo Tbk [JAST], perusahaan penyedia solusi komunikasi
digital dan customer engagement terintegrasi, resmi memenangkan tender layanan Outbound Call dan
WhatsApp Blast untuk mendukung pelaksanaan Program JELITA BPJS Kesehatan dengan skema kontrak
payung selama dua tahun.
Kemenangan tender ini memperkuat posisi JAST sebagai mitra teknologi komunikasi terpercaya dalam
mendukung transformasi layanan publik berbasis digital, khususnya pada sektor kesehatan nasional.
Program JELITA BPJS Kesehatan merupakan inisiatif BPJS Kesehatan yang berfokus pada peningkatan
kualitas komunikasi dan engagement kepada peserta melalui penyampaian informasi yang lebih cepat,
terukur, dan efektif. Program ini mendukung berbagai aktivitas komunikasi kepada peserta BPJS Kesehatan,
termasuk edukasi layanan, pengingat administrasi, penyampaian informasi program, hingga peningkatan
kepatuhan dan pengalaman peserta.
Dalam implementasinya, JAST akan menyediakan platform dan layanan komunikasi digital yang
mencakup:
• Contact Center
• TOS Omnichannel
• Layanan Panggilan Darurat 112
• Jasconnect
Melalui dukungan teknologi komunikasi omnichannel milik JAST, BPJS Kesehatan diharapkan dapat
menjangkau peserta secara lebih efektif, personal, dan real-time. Pencapaian ini menjadi langkah strategis
perusahaan dalam memperluas kontribusi pada sektor layanan publik dan kesehatan digital di Indonesia.
Sebagai perusahaan teknologi komunikasi digital, JAST memiliki pengalaman dalam menyediakan solusi:
• Contact Center as a Service (CCaaS)
• Omnichannel Communication Platform
• WhatsApp Business API
• Robocall dan Outbound Campaign
• Customer Interaction Analytics
• Cloud Communication Services
Dengan infrastruktur dan aplikasi yang dimiliki, Jasnita mampu menghadirkan sistem komunikasi yang
aman, efisien, dan mampu menangani skala komunikasi besar untuk mendukung kebutuhan institusi nasional.
Kerja sama ini diharapkan dapat memberikan nilai tambah bagi BPJS Kesehatan dalam meningkatkan
kualitas layanan kepada masyarakat serta mempercepat transformasi layanan kesehatan digital di Indonesia.
Ke depan, JAST akan terus memperkuat inovasi layanan komunikasi digital berbasis AI dan automation guna
mendukung transformasi digital berbagai sektor strategis di Indonesia.
Tentang PT Jasnita Telekomindo Tbk
PT Jasnita Telekomindo Tbk adalah perusahaan penyedia solusi komunikasi digital terintegrasi yang
menghadirkan layanan cloud communication, contact center, omnichannel engagement, serta berbagai solusi
teknologi komunikasi untuk sektor korporasi dan institusi di Indonesia.
Page 2
PT Jasnita Telekomindo Tbk Wins BPJS Kesehatan’s JELITA Program Tender for Outbound Call
and WhatsApp Blast Services Under a Two-Year Framework Contract
Jakarta, May 25, 2026 — PT Jasnita Telekomindo Tbk (JAST), an integrated digital communication and
customer engagement solutions provider, has officially won the tender for Outbound Call and WhatsApp
Blast services to support the implementation of BPJS Kesehatan’s JELITA Program under a two-year
framework contract.
This achievement further strengthens JAST’s position as a trusted communication technology partner in
supporting digital transformation for public services, particularly within Indonesia’s national healthcare
sector.
The JELITA Program is a strategic initiative by BPJS Kesehatan focused on enhancing communication
quality and participant engagement through faster, measurable, and more effective information delivery.
The program supports various communication activities for BPJS Kesehatan participants, including service
education, administrative reminders, program information dissemination, as well as improving participant
compliance and overall service experience.
As part of the implementation, JAST will provide digital communication platforms and services covering:
• Contact Center Solutions
• TOS Omnichannel Platform
• 112 Emergency Call Services
• Jasconnect
Through JAST’s omnichannel communication technology, BPJS Kesehatan is expected to engage
participants more effectively, personally, and in real time.
This milestone marks a strategic step for the Company in expanding its contribution to Indonesia’s public
service and digital healthcare sectors.
As a digital communication technology company, JAST has extensive experience in delivering solutions
such as:
• Contact Center as a Service (CCaaS)
• Omnichannel Communication Platforms
• WhatsApp Business API Solutions
• Robocall and Outbound Campaign Services
• Customer Interaction Analytics
• Cloud Communication Services
With its robust infrastructure and proprietary applications, JAST is capable of delivering secure, efficient,
and scalable communication systems to support large-scale institutional communication needs nationwide.
This collaboration is expected to create added value for BPJS Kesehatan by enhancing service quality for
the public while accelerating digital healthcare transformation across Indonesia.
Looking ahead, JAST will continue strengthening innovation in AI-powered digital communication and
automation solutions to support digital transformation across various strategic sectors in Indonesia.
About PT Jasnita Telekomindo Tbk
PT Jasnita Telekomindo Tbk (JAST) is an integrated digital communication solutions provider delivering
cloud communication, contact center, omnichannel engagement, and advanced communication technology
solutions for corporate and institutional clients across Indonesia.
Names mentioned 1 people and organisations named in the text · linked when the evidence is strong
Extraction attempts how the parser did, and what it refused
Nothing structured was extracted from this document — the attempts below say why.
No extraction attempted yet.