Back to announcement
20240202_JAST_Laporan Informasi dan Fakta Material_31574114.pdf
Other Text extracted JASTSource file signed link, expires in 15 minutes
Extracted text 4
Page 1
Go To English Page
Nomor Surat 018/BOD-JT/II/2023
Nama Perusahaan PT Jasnita Telekomindo Tbk.
Kode Emiten JAST
Lampiran 1
PT Jasnita Telekomindo Tbk. Terus Dipercaya Melayani Call Center
Perihal
Dengan ini kami untuk dan atas nama perusahaan menyampaikan Laporan Informasi atau Fakta Material sebagai
berikut:
Nama Emiten atau Perusahaan Publik PT Jasnita Telekomindo Tbk.
Bidang Usaha Perdagangan Besar Peralatan Telekomunikasi, Aktivitas
Telekomunikasi Dengan Kabel, Aktivitas Telekomunikasi
Telepon 021-2856 5288
Faksimili 021-391 6282
Alamat Surat Elektronik (email) corpsec@jasnita.co.id
Tanggal Kejadian 02 Februari 2024
Jenis Informasi atau Fakta Material PT Jasnita Telekomindo Tbk. Terus Dipercaya Melayani Call
Center
Uraian Informasi atau Fakta Material Dalam era digital dan globalisasi, layanan pelanggan menjadi
aspek krusial bagi
kelangsungan bisnis. Salah satu elemen utama yang
mendukung keterlibatan pelanggan
adalah Call Center. Saat ini, Call Center tidak hanya menjadi
pusat komunikasi antara
perusahaan dan pelanggan, melainkan juga memegang peran
strategis dalam
memastikan kepuasan pelanggan. Fungsi utamanya
melibatkan penanganan pertanyaan, pengaduan, dan
kebutuhan pelanggan melalui panggilan telepon, pesan teks
yang
mecakup Call Center Inbound ataupun Outbound. Selain itu,
Call Center dapat berfungsi untuk meningkatkan kepuasan
pelanggan dengan
memberikan respon yang cepat dan solusi yang memadai
serta mendukung kegiatan
bisnis dan penjualan. PT Jasnita Telekomindo Tbk. sebagai
penyelenggara Call Center, terus menerus
meningkatkan performanya dalam layanan Call Center dari
kalangan Pemerintahan juga
swasta. Saat ini, JAST telah melayani ribuan klien yang
membutuhkan layanan Call
Center. Baru-baru ini, JAST berhasil melayani beberapa
layanan Call Center seperti
Dirjen Imigrasi Jakarta dengan nomor kode akses 150510,
Pemprov Jawa Timur 1500
979, Citilink 0804 1 080808, Call Center BPJS Kesehatan 165,
dan lainnya. Dengan terus dipercayanya JAST melayani Call
Center, diharapkan performa akan terus
meningkat juga pada layanan lainnya, sehingga dapat terus
memberikan nilai tambah
bagi seluruh stakeholders.
Page 2
Dampak kejadian, informasi atau fakta N/A
material tersebut terhadap kegiatan
operasional, hukum, kondisi keuangan,
atau kelangsungan usaha Emiten atau
Perusahaan Publik
Demikian untuk diketahui.
Hormat Kami,
PT Jasnita Telekomindo Tbk.
Nathania Olinda
Corporate Secretary
PT Jasnita Telekomindo Tbk.
E-Trade Building Lt. 5 Suite B
Telepon : 021-2856 5288, Fax : 021-391 6282, www.jasnita.co.id
Nama Pengirim Nathania Olinda
Jabatan Corporate Secretary
Tanggal dan Waktu 02-02-2024 14:53
Lampiran 1. Press Release Call Center.pdf
Dokumen ini merupakan dokumen resmi PT Jasnita Telekomindo Tbk. yang tidak memerlukan tanda tangan karena
dihasilkan secara elektronik oleh sistem pelaporan elektronik. PT Jasnita Telekomindo Tbk. bertanggung jawab
penuh atas informasi yang tertera didalam dokumen ini.
Page 3
Go To Indonesian Page
Letter / Announcement No. 018/BOD-JT/II/2023
Issuer Name PT Jasnita Telekomindo Tbk.
Issuer Code JAST
Attachment 1
Subject PT Jasnita Telekomindo Tbk. Continue to be trusted to serve call centers
The company hereby announce the Material Information or Facts Report as follows
Name of Issuer or Public Company PT Jasnita Telekomindo Tbk.
Business Activities Perdagangan Besar Peralatan Telekomunikasi, Aktivitas
Telekomunikasi Dengan Kabel, Aktivitas Telekomunikasi
Telephone 021-2856 5288
Faximile 021-391 6282
Email Address corpsec@jasnita.co.id
Date of Event 02 February 2024
PT Jasnita Telekomindo Tbk. Continue to be trusted to serve
Type of Material Information or Facts call centers
Description of Material Information or business continuity. One of the main elements that supports
Facts customer engagement is
the Call Center. Currently, the Call Center is not only the
center of communication
between companies and customers, but also plays a strategic
role in ensuring customer
satisfaction. The main function involves handling customer
inquiries, complaints and
needs via telephone calls, text messages including Inbound or
Outbound Call Centers. Apart from that, the Call Center can
function to increase customer satisfaction by
providing fast responses and adequate solutions as well as
supporting business and
sales activities. PT Jasnita Telekomindo Tbk. as a Call Center
organizer, continuously improves its
performance in Call Center services from government and
private sectors. Currently, JAST has served thousands of
clients who need Call Center services. Recently, JAST has
succeeded in serving several Call Center services such as the
Director General of
Immigration in Jakarta with access code number 150510, East
Java Provincial
Government 1500 979, Citilink 0804 1 080808, BPJS Health
Call Center 165, and others. By continuing to be trusted by
JAST to serve the Call Center, wehoped that performance
will continue to improve in other services as well, so that it can
continue to provide
added value for all stakeholders.
Impact of event, material information or N/A
facts towards Issuers or Public
Company’s operational activities, legal,
financial condition, or going concern
Thus to be informed accordingly.
Page 4
Respectfully,
PT Jasnita Telekomindo Tbk.
Nathania Olinda
Corporate Secretary
PT Jasnita Telekomindo Tbk.
E-Trade Building Lt. 5 Suite B
Phone : 021-2856 5288, Fax : 021-391 6282, www.jasnita.co.id
Sender Name Nathania Olinda
Function Corporate Secretary
Date and Time 02-02-2024 14:53
Attachment 1. Press Release Call Center.pdf
This is an official document of PT Jasnita Telekomindo Tbk. that does not require a signature as it was generated
electronically by the electronic reporting system. PT Jasnita Telekomindo Tbk. is fully responsible for the
information contained within this document.
Names mentioned 2 people and organisations named in the text · linked when the evidence is strong
unresolved
person
Nathania Olinda
· Corporate Secretary
p.2 ×2
Extraction attempts how the parser did, and what it refused
Nothing structured was extracted from this document — the attempts below say why.
No extraction attempted yet.