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Nomor Surat 080/AY0-AYD/LGL/25
Nama Perusahaan PT Indosat Tbk
Kode Emiten ISAT
Lampiran 1
Perihal Penyampaian Laporan Keberlanjutan dan ESG
Merujuk pada pelaporan Laporan Tahunan Nomor 079/AY0-AYD/LGL/25, Dengan ini Perseroan Menyampaikan
Laporan Keberlanjutan dan ESG tahun 2024 dengan periode tahun buku dari 01 Januari 2024 sampai dengan 31
Desember 2024 dalam bahasa Indonesia dan Inggris
Apakah Perseroan akan/telah melakukan panggilan Rapat Umum Pemegang Saham Tahunan? (Ya)
Perseroan melakukan panggilan Rapat Umum Pemegang Saham Tahunan pada tanggal 29 April 2025
Informasi sebagaimana dimaksud di atas telah dimuat pada Situs Web Perseroan di alamat link
https://ioh.co.id/portal/id/ioh-sustainability-governance?_deftabid=2 pada tanggal 25 April 2025
Apakah Perseroan tercatat di Bursa lain? (Tidak)
A. Kinerja Lingkungan (Environmental Performance)
Perseroan menyampaikan Keberlanjutan dan ESG Tahunan :
E-01 Laporan Emisi Gas Rumah Kaca (GRK)
Laporan Emisi GRK Konsolidasi? Tidak
Batasan Organisasi Operasional/Finansial
Adakah anak perusahaan yang tidak diikutsertakan dalam
Ya
laporan ini?
Mohon Jelaskan:
Dalam Laporan Keberlanjutan ini, merujuk kepada PT Indosat Tbk tanpa entitas anak, kecuali informasi jumlah
karyawan berdasarkan kontrak kerja yang dikonsolidasikan dengan anak perusahaan yang merujuk pada
informasi sesuai dengan Laporan Keuangan 31 Desember 2024.
In this Sustainability Report, references to PT Indosat Tbk exclude its subsidiaries, except for employee data
based on employment contracts, which is consolidated with subsidiaries and refers to information in the
Financial Statements as of 31 December 2024.
Name Total Emisi (tCO2e)
Kategori 1: Emisi GRK langsung dan pembuangan
Emisi langsung dari pembakaran stasioner 6.211,73
Emisi langsung dari pembakaran bergerak 0
Emisi langsung dari proses pengolahan 0
Emisi fugitive langsung 0
Page 2
Emisi langsung dari Land Use, Land Use Change and
0
Forestry (LULUCF)
Total Emisi Langsung (Scope 1) 6.211,73
Kategori 2: Emisi GRK tidak langsung dari energi yang diimpor/dibeli
Emisi tidak langsung dari konsumsi Listrik yang
1.062.107,73
diimpor/dibeli
Emisi tidak langsung dari konsumsi jaringan energi yang
0
diimpor/dibeli (diluar listrik)
Total Emisi Tidak Langsung (Scope 2) 1.062.107,73
Kategori 3: Emisi GRK tidak langsung dari transportasi
Transportasi dan distribusi hulu 0
Perjalanan dinas 0
Transportasi dari klien dan pengunjung 0
Transportasi dan distribusi hilir 0
Perjalanan Karyawan 0
Kategori 4: Emisi GRK tidak langsung dari produk yang digunakan oleh perusahaan
Kegiatan yang berhubungan dengan energi yang tidak
termasuk dalam emisi langsung dan emisi energi tidak 0
langsung
Pembelian Barang dan Jasa 0
Capital equipment/goods 0
Limbah yang dihasilkan dalam kegiatan operasional 0
Aset Sewaan hulu 0
Kategori 5: Emisi GRK tidak langsung yang terkait dengan penggunaan produk dari perusahaan
Investasi 0
Penggunaan produk yang dijual 0
Perawatan akhir masa pakai produk yang dijual 0
Page 3
Waralaba hilir 0
Aset Sewaan Hilir 0
Pengolahan produk yang dijual 0
Kategori 6: Emisi GRK tidak langsung dari sumber lainnya
Emisi atau pembuangan tidak langsung lainnya 0
Total Emisi Tidak Langsung (Scope 3) 0
Total Emisi GRK (Scope 1 and 2) 1.068.319,46
Total Emisi GRK (Scope 1, 2 and 3) 1.068.319,46
Offsets/Credits 0
Pembelian Renewable Energy Certificate (REC) (kWh) 0
Total emisi dari Scope 1 dan 2 per unit
E-02 Intensitas Emisi GRK 0,067
pendapatan Perusahaan Tercatat
Jumlah total energi yang dikonsumsi secara
4.779.485
langsung (kWh or J)
Jumlah total energi yang dikonsumsi secara
E-03 Konsumsi Energi listrik 0
tidak langsung (kWh or J))
Total konsumsi energi (kWh or J) 4.779.485
E-04 Konsumsi Air Total konsumsi air (m3) 55.472
E-05 Limbah yang dihasilkan Total limbah yang dihasilkan (ton) 200,34
E-06 Komitmen Perusahaan untuk mencapai target Net Zero Emission
Apakah Perusahaan memiliki komitmen pencapaian target net zero? Tidak
Tahun berapa Perusahaan menargetkan pencapaian Net Zero emission yang
null
dipublikasi?
Mohon berikan deskripsi ringkas penjelasan dan tautan ke dokumentasi yang menjelaskan komitmen
pencapaian target Net zero emission Perusahaan.
IOH belum melakukan komitmen untuk mencapai target Net Zero Emission.
E-07 Komitmen Perusahaan untuk mengurangi Emisi Gas Rumah Kaca (Emission Reduction)
Apakah Perusahaan memiliki komitmen mengurangi emisi? Ya
50 %
Target pengurangan emisi GRK
0 (tCO2e)
Tahun target untuk penurunan emisi GRK? 2026
Apakah perusahaan memiliki manajemen yang mengawasi pengendalian iklim?
Page 4
Ya
Langkah-langkah yang sudah dilakukan dan penurunan emisi yang telah dicapai dibandingkan tahun
sebelumnya.
Penjelasan:
IOH belum melakukan komitmen untuk mencapai target Net Zero Emission.
B. Kinerja Sosial (Social Performance)
S-01 Kesetaraan Gender
Laki-Laki Perempuan
Level Jabatan
Jumlah pegawai Persentasi pegawai Jumlah pegawai Persentasi pegawai
Entry-level 998 33.32 % 439 14.66 %
Mid-level 12 0.4 % 234 14.66 %
Senior-level 864 0.4 % 90 14.66 %
Executive-level 357 11.92 % 1 0.03 %
Total Pegawai 2.231 74.49 % 764 25.51 %
S-02 Jumlah level pegawai yang dimiliki oleh laki-laki dan perempuan berdasarkan kelompok umur
Level Jabatan
Rentang Usia Entry-level Mid-level Senior-level Executive-level Jumlah
(tahun) Pegawai
Laki-Laki Perempuan Laki-Laki Perempuan Laki-Laki Perempuan Laki-Laki Perempuan
18-25 16 13 0 0 0 0 0 0 29
25-35 328 140 138 36 13 3 0 0 658
35-45 470 159 393 84 122 31 1 0 1.260
45-55 180 123 320 104 198 48 5 1 979
>55 4 4 13 10 24 8 6 0 69
S-03 Tingkat Pergantian Pegawai
Jumlah Pegawai (dalam tahun Percentage Pegawai (dalam tahun
pelaporan) pelaporan)
Jumlah Pegawai
resign/Pemutusan Hubungan 483 Pegawai 16,13 %
Kerja
Jumlah Pegawai Baru/pengganti 260 Pegawai 8,68 %
S-04 Jumlah Pegawai Sementara
Page 5
Jumlah Pegawai (dalam tahun Percentage Pegawai (dalam tahun
pelaporan) pelaporan)
Jumlah Pegawai perusahaan
yang dipegang oleh kontraktor 207 Pegawai 6,91 %
dan/atau konsultan
S-05 Pelatihan dan Pengembangan Pegawai
Rata-rata jam pelatihan per
Jumlah pegawai yang ikut serta Persentase jumlah pegawai yang
pegawai dalam tahun
dalam program pelatihan ikut serta dalam pelatihan (%)
Pelaporan
0,018 jam/pegawai 2.900 96,83 %
S-06 Jumlah Kecelakaan Kerja
Persentase kecelakaan kerja serius yang berakibat
Frekuensi kecelakaan kerja dari total pegawai
cedera serius dan fatal dari total pegawai (%)
0 0%
S-07 Jumlah Kejadian Pelanggaran Hak Asasi Manusia
Jumlah pelanggaran hak asasi manusia dalam tahun
0
Pelaporan
Kebijakan Perusahaan terkait Pekerja
S-08 Perusahaan memiliki kebijakan terkait pelecehan seksual dan/atau
Ya
non-diskriminasi?
IOH menerapkan kebijakan remunerasi yang adil dan setara antara pekerja laki-laki dan perempuan untuk
posisi dengan tingkatan atau grade yang sama. Kebijakan ini memastikan bahwa tidak ada perbedaan
signifikan dalam hal besaran gaji dan total paket remunerasi antara pekerja laki-laki dan perempuan.
Sehingga, pada tahun 2024,
rasio gaji antara pekerja laki-laki dan perempuan di setiap tingkatan di IOH berkisar pada 1:1.
(LAPORAN KEBERLANJUTAN IOH 2024)
Dokumen terkait hal ini belum dipublikasikan.
S-09 Perusahaan memiliki kebijakan mengenai hak asasi manusia? Ya
IOH berkomitmen untuk menghormati dan menegakkan prinsip-prinsip Hak Asasi Manusia (HAM) dalam
kebijakan serta praktik Perseroan. Prinsip-prinsip kebijakan sumber daya manusia IOH, termasuk Prinsip
Ketenagakerjaan Umum, menjelaskan pentingnya aspek non diskriminasi dan penghormatan terhadap
HAM. Selain itu, Kode Etik IOH dan Standar Kontrak Pengadaan IOH mengatur berbagai aspek HAM yang
relevan bagi berbagai kelompok pemangku kepentingan, termasuk karyawan, pemasok, karyawan
pemasok, dan pemegang saham pemasok. Aspek HAM yang diatur termasuk anti korupsi, standar
Kesehatan, Keselamatan, Keamanan, dan Lingkungan (K3L), serta pelarangan pekerja anak.
(LAPORAN KEBERLANJUTAN IOH 2024)
Kebijakan ini dapat diakses melalui https://ioh.co.id/portal/id/ioh-sustainability-governance.
S-10 Perusahaan memiliki kebijakan mengenai pekerja anak dan/atau
Ya
pekerja paksa?
Page 6
IOH senantiasa menaati Undang-Undang Ketenagakerjaan yang berlaku di Indonesia, termasuk aturan
tentang usia minimum pekerja dan larangan terhadap praktik kerja paksa. Kami berkomitmen untuk tidak
mempekerjakan tenaga kerja anak, yang kami definisikan sebagai individu di bawah usia 17 tahun. Selain
itu, kami juga memastikan bahwa tidak ada insiden pekerja anak, dan praktik kerja paksa atau wajib kerja
dalam lingkungan kerja kami. Di IOH, pengaturan waktu kerja, istirahat, dan cuti karyawan dijalankan
dengan ketentuan yang jelas, sesuai dengan yang tercantum dalam Perjanjian Kerja Bersama (PKB) dan
peraturan perusahaan. Kami mematuhi batas maksimum jam kerja yang ditetapkan oleh undangundang,
untuk memastikan tidak adanya praktik kerja paksa di lingkungan kerja kami.
(LAPORAN KEBERLANJUTAN IOH 2024)
Dokumen terkait hal ini belum dipublikasikan.
S-11 Perusahaan memiliki kebijakan perusahaan mengenai kesehatan dan
keselamatan kerja serta lingkungan kerja yang aman dan layak diberikan Ya
kepada seluruh karyawan?
IOH mempunyai komitmen terhadap penerapan Sistem Manajemen Keselamatan dan Kesehatan Kerja
sesuai PP No. 50 tahun 2012, ISO 45001:2018 dan Sistem Manajemen Lingkungan sesuai ISO 14001:2015
dengan menetapkan kebijakan K3 dan Lingkungan sebagai berikut:
1. Menyediakan kondisi kerja yang aman dan sehat untuk pencegahan cedera dan penyakit akibat kerja.
2. Menghilangkan bahaya dan mengurangi risiko K3, perlindungan lingkungan dan pencegahan
pencemaran lingkungan.
3. Melakukan penghematan sumber daya alam.
4. Melakukan konsultasi dan partisipasi pekerja.
5. Mematuhi persyaratan undang undang dan persyaratan lain terkait keselamatan dan kesehatan kerja dan
lingkungan.
6. Melakukan peningkatan terus menerus terhadap kinerja keselamatan dan kesehatan kerja dan
lingkungan dan efektivitas penerapan Sistem Manajemen Keselamatan dan Kesehatan Kerja dan Sistem
Manajemen Lingkungan.
(LAPORAN KEBERLANJUTAN IOH 2024)
Dokumen terkait hal ini belum dipublikasikan.
Corporate Social Responsibility (CSR)
S-12 Perusahaan memiliki aktivitas CSR, investasi atau sumbangan
Ya
terhadap komunitas atau organisasi nirlaba terdaftar?
Kontribusi sosial IOH kepada masyarakat Indonesia
diwujudkan dalam empat pilar CSR berikut ini:
1. Pendidikan Digital
2. Pengembangan Masyarakat
3. Lingkungan
4. Filantropi
Rincian mengenai kegiatan yang tercakup dalam program CSR Perseroan dapat ditemukan dalam
bagian yang membahas CSR di dalam laporan keberlanjutan 2024. Alokasi dana yang disalurkan melalui
program Corporate Social Responsibility (CSR) Perseroan sejumlah Rp25.185 juta.
(LAPORAN KEBERLANJUTAN IOH 2024)
Kebijakan ini dapat diakses melalui https://ioh.co.id/portal/id/ioh-csr.
C. Kinerja Tata Kelola (Governance Performance)
G-01 Keberagaman Manajemen dan Independensi (Board Diversity and Independence)
Tipe Manajemen
Jumlah Laki-laki Perempuan Pihak Independen
Perusahaan
Komisaris 0 15 0 5
Direksi 0 7 0 0
Page 7
G-02 Total kehadiran direksi dan komisaris ke rapat dewan
Jumlah rapat dewan (di tahun Rata-rata persentase kehadiran
pelaporan) direksi/komisaris dalam rapat dewan
Jumlah kehadiran direksi ke rapat
12 100 %
dewan
Jumlah kehadiran komisaris ke
8 100 %
rapat dewan
Kebijakan mengenai manajemen lainnya
G-03 Perusahaan memiliki kebijakan mengenai pemisahan Chairman of
Tidak
The Board dan CEO?
IOH tidak memiliki kebijakan tersebut.
G-04 Perusahaan memiliki kebijakan penilaian dewan direksi dan
Ya
komisaris
Dewan Direksi
Proses Penilaian Dewan Direksi: Kinerja Direksi dievaluasi setiap tahun mengunakan sistem Individual
Performance Management (IPM) yang diimplementasikan setelah mendapat persetujuan dari Dewan
Komisaris. Dewan Komisaris juga memantau dan mengarahkan kinerja Direksi melalui rapat dan
komunikasi tertulis.
Kriteria: Kinerja keseluruhan Perseroan termasuk tata kelola perusahaan, pencapaian target Perseroan
pada tahun 2024, KPI & pencapaian tugas masing-masing individu.
Dalam mengevaluasi Dewan Komisaris, pemegang saham mempertimbangkan kinerja keseluruhan anggota
Dewan, kinerja Perseroan, serta kontribusi individual dari setiap anggota Dewan.
Pihak yang membuat Penilaian: Dewan Komisaris dengan bantuan Komite Nominasi dan Remunerasi.
Dewan Komisaris
Dalam mengevaluasi Dewan Komisaris, pemegang saham mempertimbangkan kinerja keseluruhan anggota
Dewan, kinerja Perseroan, serta kontribusi individual dari setiap anggota Dewan.
(LAPORAN TAHUNAN IOH 2024)
Dokumen terkait hal ini belum dipublikasikan.
G-05 Perusahaan memiliki kebijakan pelatihan dewan direksi dan
Tidak
komisaris
IOH tidak memiliki kebijakan khusus mengenai pelatihan dan peningkatan kompetensi bagi Dewan
Komisaris akan tetapi Piagam Komite Nominasi dan Remunerasi Perseroan menyebutkan bahwa salah satu
tugas dari Komite Nominasi dan Remunerasi Perseroan adalah memberikan rekomendasi kepada Dewan
Komisaris terkait program pengembangan untuk anggota Direksi dan Dewan Komisaris.
(LAPORAN TAHUNAN IOH 2024)
G-06 Kriteria khusus yang digunakan untuk pemilihan dewan direksi dan
Ya
komisaris
Kriteria untuk memilih anggota Direksi dan Dewan Komisaris didasarkan pada evaluasi atas keterampilan,
pengetahuan, dan pengalaman masing-masing calon. Sementara itu, aspek lain seperti usia,
kewarganegaraan dan jenis kelamin dianggap sebagai faktor pelengkap.
(LAPORAN KEBERLANJUTAN IOH 2024)
Dokumen terkait hal ini belum dipublikasikan.
G-07 Perusahaan memiliki kebijakan mengenai kode etik dan/atau anti-
Ya
korupsi?
Page 8
Kebijakan anti korupsi IOH (termasuk di dalam Anti Fraud Policy) dan Kode Etik IOH tersedia untuk diakses
oleh seluruh karyawan dan publik melalui website Perseroan, menunjukkan transparansi dan komitmen IOH
terhadap praktik anti korupsi. IOH juga telah mengambil langkah penting dalam memperkuat praktik anti
korupsi dan penyuapan dengan mendapatkan sertifikasi ISO 37001:2016 Sistem Manajemen Anti
Penyuapan (SMAP) Sertifikasi untuk unit bisnis B2B.
(LAPORAN KEBERLANJUTAN IOH 2024)
Kebijakan ini dapat diakses melalui https://ioh.co.id/portal/id/ioh-sustainability-governance.
G-08 Perusahaan memiliki kebijakan mengenai perlakuan adil terhadap
Ya
Pemegang Saham?
Kerangka GCG IOH mengacu pada lima prinsip tata kelola perusahaan, yang diterbitkan oleh Organization
for Economic Cooperation and Development (OECD) dan International Corporate Governance Network
(ICGN). Salah satu prinsipnya yaitu Perlakuan Yang Setara Bagi Pemegang Saham. Prinsip tersebut
menjelaskan bahwa kerangka kerja tata kelola perusahaan wajib memastikan perlakuan yang setara bagi
semua pemegang saham dan semua pemegang saham harus memiliki kesempatan untuk memperoleh
ganti rugi yang efektif atas adanya pelanggaran hak mereka.
(LAPORAN TAHUNAN IOH 2024)
Dokumen terkait hal ini belum dipublikasikan.
G-09 Perusahaan memiliki kebijakan mengenai kewajiban
Ya
direksi/komisaris untuk mencegah adanya konflik kepentingan?
IOH mengambil langkah-langkah proaktif untuk menghindari konflik kepentingan, sesuai dengan Kode Etik
Perusahaan yang terakhir diperbarui dan diterbitkan pada 26 November 2015 oleh Direksi dan Dewan
Komisaris. Kode Etik secara tegas melarang benturan kepentingan, penerimaan gratifikasi, korupsi,
perdagangan orang dalam (insider trading), serta perilaku ilegal atau tidak etis. Sebagai bagian dari
prosedur kepatuhan, setiap karyawan diharuskan untuk menandatangani pernyataan yang menyatakan
bahwa mereka telah membaca dan memahami Kode Etik. IOH mengikuti dan menerapkan Peraturan
Otoritas Jasa Keuangan No. 42/POJK.04/2020 mengenai Transaksi Afiliasi dan Benturan Kepentingan,
serta Anggaran Dasar IOH.
(LAPORAN KEBERLANJUTAN IOH 2024)
Kebijakan ini dapat diakses melalui https://ioh.co.id/portal/id/ioh-corporate-governance-detail/policy---code-
of-ethics?_id=20012869.
Page 9
D. Lain-lain
Keselarasan Laporan Keberlanjutan/Tahunan dengan Metrik ESG
Halaman di Laporan
Kinerja Kode Nama Metrik
Keberlanjutan/Tahunan
E-01 Laporan Emisi Gas Rumah Kaca 53
E-02 Intensitas Emisi Gas Rumah Kaca 53
E-03 Konsumsi Energi Listrik 57
E-04 Konsumsi Air 61
Lingkungan
E-05 Limbah yang Dihasilkan 59
Komitmen Perusahaan untuk Mencapai
E-06 -
Target Net Zero Emission
Komitmen Perusahaan untuk
E-07 40
mengurangi Emisi Gas Rumah Kaca
S-01 Kesetaraan Gender 24
Pegawai Berdasarkan Gender dan
S-02 24
Kelompok Umur
S-03 Tingkat Pergantian Pegawai 70
S-04 Jumlah Pegawai Sementara 24
S-05 Pelatihan dan Pengembangan Pegawai 77
S-06 Jumlah Kecelakaan Kerja 75
Kejadian Pelanggaran Hak Asasi
S-07 80
Manusia
Sosial Kebijakan Pelecehan Seksual dan/atau
S-08 79
Non-diskriminasi
S-09 Kebijakan Mengenai Hak Asasi Manusia 36
Kebijakan Pekerja Anak dan/atau
S-10 73
Pekerja Paksa
Kebijakan Mengenai Kesehatan dan
Keselamatan Kerja serta Lingkungan
S-11 73
Kerja yang Aman dan Layak diberikan
Kepada Seluruh Karyawan
S-12 Pencegahan Konflik Kepentingan 5
Page 10
Keberagaman Manajemen dan
G-01 35
Independensi
Total Kehadiran Direksi dan Komisaris ke
G-02 223
Rapat Dewan
Kebijakan Pemisahan Chairman of the
G-03 -
Board dan CEO
Kebijakan Penilaian Dewan Direksi dan
G-04 221
Komisaris
Kebijakan Pelatihan Dewan Direksi dan
Tata-kelola G-05 224
Komisaris
G-06 Kriteria Khusus Pemilihan Dewan 35
G-07 Kode Etik dan/atau Anti-Korupsi 100
Kebijakan Perlakuan Adil terhadap
G-08 198
Pemegang Saham
G-09 Pencegahan Konflik Kepentingan 35
Standar Internasional yang Diacu dan Verifikasi Pihak Ketiga
Keselarasan dengan kerangka pelaporan keberlanjutan
X Ya Tidak
X GRI
X TCFD
CDP
IFRS S1
X IFRS S2
X SASB
Others, please specify
Assurance dan validasi pihak ketiga
X Ya
Nama pihak ketiga Lingkup pekerjaan
PT Keberlanjutan Menjaga Bumi, a AA1000 Assurance Standards v3 (Type
member of BATS International 1, Moderate Level) and AccountAbility
Demikian untuk diketahui.
Hormat Kami,
PT Indosat Tbk
Page 11
Reski Damayanti
Corporate Secretary
PT Indosat Tbk
Jl. Medan Merdeka Barat No.21 Jakarta 10110
Telepon : (021) 3000 3001, Fax : (021) 3000 3757, indosatooredoo.com
Nama Pengirim Reski Damayanti
Jabatan Corporate Secretary
Tanggal dan Waktu 25-04-2025 19:41
Lampiran 1. 2024 Sustainability Report_Final.pdf
Dokumen ini merupakan dokumen resmi PT Indosat Tbk yang tidak memerlukan tanda tangan karena dihasilkan
secara elektronik oleh sistem pelaporan elektronik. PT Indosat Tbk bertanggung jawab penuh atas informasi yang
tertera didalam dokumen ini.
Page 12
Go To Indonesian Page
Letter / Announcement No. 080/AY0-AYD/LGL/25
Issuer Name PT Indosat Tbk
Issuer Code ISAT
Attachment 1
Subject Submission of Sustainability Report
Referring to the Annual Report Report Number 079/AY0-AYD/LGL/25 , with this The Company hereby submit
Sustainability Report 2024 for the period of 01 January 2024 to 31 December 2024 in Indonesia dan Inggris
Will the Company be/has summons for the Annual General Meeting of Shareholders? (Yes)
The Company made invitations to the Annual General Meeting of Shareholders on 29 April 2025
The information referred above has been published on the Company’s website https://ioh.co.id/portal/id/ioh-
sustainability-governance?_deftabid=2 at 25 April 2025
Is the Company listed on another Stock Exchange? (No)
A. Environmental Performance
The Company submits its Annual Sustainability and ESG Report:
E-01 Greenhouse Gas (GHG) Emission Report
Consolidated GHG Emission Report? No
Organizational Boundaries Operasional/Finansial
Any subsidiaries that are not included in the report? Yes
Please Explain:
Dalam Laporan Keberlanjutan ini, merujuk kepada PT Indosat Tbk tanpa entitas anak, kecuali informasi jumlah
karyawan berdasarkan kontrak kerja yang dikonsolidasikan dengan anak perusahaan yang merujuk pada
informasi sesuai dengan Laporan Keuangan 31 Desember 2024.
In this Sustainability Report, references to PT Indosat Tbk exclude its subsidiaries, except for employee data
based on employment contracts, which is consolidated with subsidiaries and refers to information in the
Financial Statements as of 31 December 2024.
Name Total emission (tCO2e)
Category 1: Direct GHG emissions and removals
Direct emissions from stationary combustion 6.211,73
Direct emissions from mobile combustion 0
Direct emissions from processes 0
Direct fugitive emissions 0
Page 13
Direct emissions from Land Use, Land Use Change and
0
Forestry (LULUCF)
Total Direct Emissions (Scope 1) 6.211,73
Category 2: Indirect GHG emissions from imported energy
Indirect emissions from imported/purchased electricity
1.062.107,73
consumption
Indirect emissions from imported/purchased network energy
0
consumption (excluding electricity)
Total Indirect Emissions (Scope 2) 1.062.107,73
Category 3: Indirect GHG emissions from transportation
Upstream transport and distribution 0
Business travels 0
Transportation of clients and visitors 0
Downstream transportation and distribution 0
Employee commuting 0
Category 4: Indirect GHG emissions from products used by Organization
Energy related activities not included in direct emissions and
0
energy indirect emissions
Purchased goods and services 0
Capital equipment/goods 0
Waste generated in operations 0
Upstream leased assets 0
Category 5: Indirect GHG Emissions associated with the use of products from the Organization
Investments 0
Use of sold products 0
End of life treatment of sold products 0
Page 14
Downstream franchises 0
Downstream leased assets 0
Processing of sold products 0
Category 6: Indirect GHG emissions from other sources
Other indirect emissions or removals 0
Total GHG Emissions (Scope 1 and 2) 0
Total GHG Emissions (Scope 1 and 2) 1.068.319,46
Total GHG Emissions (Scope 1, 2 and 3) 1.068.319,46
Offsets/Credits 0
REC Purchases (kWh) 0
Total scope 1 and 2 emissions produced per
E-02 GHG Emissions Intensity 0,067
revenue of listed compant (tCO2e/Rp)
Total amount of energy directly consumed
4.779.485
(kWh or J)
Total amount of energy indirectly consumed
E-03 Electricity Consumption 0
(kWh or J)
Total energy consumption (kWh or J) 4.779.485
E-04 Water Consumption Total water consumed (m3) 55.472
E-05 Waste Generation Total waste generated (ton) 200,34
E-06 Company commitment to Net Zero Emission Target
Does the Company have a net zero emission target commitment? No
What year is the Company’s net zero emission published target? null
Please provide a brief description and a link to documentation explaining the Company’s commitment in
achieving net zero emission target.
IOH has not committed to achieving the Net Zero Emission target.
E-07 Company Commitment to GHG Emission Reduction Target
Does the Company commit to reducing GHG emission? Ya
50 %
What is the Company’s GHG emission reduction target?
0 (tCO2e)
Targeted year in achieving GHG reduction target? 2026
Does the Listed Company has measures on monitoring in enacting climate policy?
Page 15
Yes
Steps that have been taken and emission reductions that have been achieved compared to the previous year
A reduction in emission intensity of 0.038 tons CO2e/TB compared to the previous year.
1. The reduction in emission intensity by 0.038 Ton CO2e/TB compared to the previous year.
2. Several initiatives have been implemented to reduce emissions within the company, such as:
- Installation of motion sensors
- Renewal of 2 cooling tower units at KPPTI
- Chiller scheduling
- Monitoring of plastic waste separation
- Recycling waste into valuable products
- Development of a vertical garden in the green canteen
- Indoor plants in the office
- Creation of a roadmap and progress indicators for Green Building initiatives
- Coordination with EV charging vendors and other related parties
- Provision of adequate bicycle parking facilities for employees
(SUSTAINABILITY REPORT IOH 2024)
B. Kinerja Sosial (Social Performance)
S-01 Gender Diversity
Men Women
Job positions Number of Percentage of Percentage of
Number of employees
employees employees employees
Entry-level 998 33.32 % 439 14.66 %
Mid-level 12 0.4 % 234 14.66 %
Senior-level 864 0.4 % 90 14.66 %
Executive-level 357 11.92 % 1 0.03 %
Total Pegawai 2.231 74.49 % 764 25.51 %
S-02 Employees Level by Gender and Age Group
Job levels
Age group Entry-level Mid-level Senior-level Executive-level Number of
(years) employees
Men Women Men Women Men Women Men Women
18-25 16 13 0 0 0 0 0 0 29
25-35 328 140 138 36 13 3 0 0 658
35-45 470 159 393 104 122 31 1 0 1.260
45-55 180 123 320 104 198 48 5 1 979
>55 4 4 13 10 24 8 6 0 69
S-03 Employees Turnover
Number of employees Percentage
(in reporting year) (in reporting year)
Page 16
Number of employees resigned 483 Employees 16,13 %
Number of newly appointed
260 Employees 8,68 %
Employees
S-04 Temporary Worker
Number of employees Percentage
(in reporting year) (in reporting year)
Total company headcount held
by contractors and/or 207 Employees 6,91 %
consultants
S-05 Employee Training and Development
Average training hour per
Total employee attending company Percentage of employee attending
employee
training program company training program (%)
(in reporting year)
0,018 hours/employee 2.900 96,83 %
S-06 Injury Rate
Frequency of work-related accidents of total
Percentage of serious work-related accidents resulting in
Employees
serious and fatal injuries from total employees (%)
(in reporting year)
0 0%
S-07 Incidents Regarding Human Rights Abuse
Number of incidents regarding human rights
0
abuse (in reporting year)
Company Policy Regarding Employees
S-08 Does the company has a policy regarding sexual harassment and/or
Yes
non-discrimination?
IOH follows a fair and equal remuneration policy for male and female employees in positions of the same
level or grade. This policy ensures that male and female workers receive comparable salary levels and total
remuneration packages. As a result, by 2024, the salary ratio between male and female employees at each
grade level in IOH will
be roughly 1:1.
(SUSTAINABILITY REPORT IOH
2 0 2 4 )
Documents that related to this subject is not published yet.
S-09 Does the company has a policy regarding human rights? Yes
IOH is committed to respecting and upholding human rights principles in its corporate policies and practices.
IOHs human resources policy principles, including the General Employment Principles, emphasize the
importance of non-discrimination and human rights. Furthermore, IOH Code of Conduct and IOH
Procurement Contract Standards govern various aspects of human rights that affect various stakeholder
Page 17
groups, such as employees, suppliers, supplier personnel, and supplier shareholders. Human rights
concerns include anti-corruption measures, Health, Safety, Security, and Environment (HSE) standards, and
the prohibition of child labor.
(SUSTAINABILITY REPORT IOH
2 0 2 4 )
Document related to this subject can be accessed through https://ioh.co.id/portal/id/ioh-sustainability-
governance.
S-10 Does the company have a policy regarding child labor and/or forced
Yes
labor?
IOH always follows Indonesian Labor Law, including minimum worker age requirements and prohibitions on
forced labor practices. We are committed to not engaging in child labor, which we define as anyone under
the age of 17. In addition, we ensure that there are no child labor incident, and forced or compulsory labor
practices in our workplace. At IOH, arrangements for employee working time, rest, and leave are carried out
in accordance with the Collective Labor Agreement (CLA) and company regulations. We follow the legal
maximum working hour limit to ensure that there is no forced labor in our workplace.
(SUSTAINABILITY REPORT IOH
2 0 2 4 )
Documents that related to this subject is not published yet.
S-11 Does the company have a company policy regarding occupational
health and safety as well as a safe working environment for all Yes
employees?
IOH is committed to implementing an Occupational Health and Safety Management System in accordance
with Government Regulation No. 50 of 2012, ISO 45001:2018, and an Environmental Management System
in accordance with ISO 14001:2015 by establishing the following OHS and Environmental policies:
1. Providing safe and healthy working conditions to prevent work-related injuries and illnesses.
2. Eliminating hazards and reducing OHS risks, protecting the environment, and preventing environmental
pollution.
3. Conserving natural resources.
4. Engaging in worker consultation and participation.
5. Complying with legal and other requirements related to occupational health and safety and the
environment.
6. Continuously improving occupational health and safety and environmental performance as well as the
effectiveness of the Occupational Health and Safety Management System and the Environmental
Management System.
(SUSTAINABILITY REPORT IOH
2 0 2 4 )
Documents related to this subject is not published yet.
Corporate Social Responsibility (CSR)
S-12 Does the company have CSR activities, investments or donations to
Yes
the community or registered non-profit organizations?
IOHs social contribution to Indonesian society is realized
in the following four CSR pillars:
1. Digital Education
2. Community Development
3. Environment
4. Philanthropy
Details regarding the activities covered under the Companys CSR program can be found in the section
discussing CSR within sustainability report 2024. Allocation of funds distributed through the Companys
Corporate Social Responsibility (CSR) program amounting to Rp25,185 million.
(SUSTAINABILITY REPORT IOH
2 0 2 4 )
Documents related to this subject can be accessed through https://ioh.co.id/portal/id/ioh-csr.
C. Governance Performance
Page 18
G-01 Board Diversity and Independence
Type of Company Number of seats Seats Occupied by Seats Occupied by Seats Occupied by
Board on Company Men Women Independent Party
Commissioners 0 15 0 5
Directors 0 7 0 0
G-02 Board Meeting Attendance
Number of board meetings Percentage of board meeting
(in reporting year) attendances (in reporting year)
Director Attendance to
12 100 %
Board Meetings
Comissioner Attendance to
8 100 %
Board Meetings
Other governmental-related policy
G-03 Does the company has a policy regarding separation of the
No
Chairman of the Board and CEO?
The Company does not have the said policy.
G-04 Does the company has a policy regarding board appraisal? Yes
Board of Directors
Assessment Process: The performance of the IOH Directors is evaluated annually using the Individual
Performance Management
(IPM) system implemented after approval from the Board of Commissioners.
Criteria: The overall performance of the Company, including corporate governance, Achievement of the
Companys targets in 2024, Individual Key Performance Indicators, and achievement
of their respective roles.
Assessing Party: Assessment of the Board of Directors is carried out by the Board of Commissioners with
the assistance of the Nomination and Remuneration Committee.
Board of Commissioners
In evaluating the Board of Commissioners, shareholders take into account the overall performance of the
Board members, the Companys achievements, and the individual contributions of each Board member.
(ANNUAL REPORT IOH 2024)
Documents related to this subject is not published yet.
G-05 Does the company has a policy regarding board training and
No
development?
IOH does not have a specific policy regarding training and competency enhancement for the Board of
Commissioners. However, the Charter of the Nomination and Remuneration Committee states that one of
the Committees duties is to provide recommendations to the Board of Commissioners regarding
development programs for members of the Board of Directors and the Board of Commissioners.
(ANNUAL REPORT IOH 2024)
G-06 Does the company has a criteria regarding board appointment and
Yes
re-election?
The criteria for selecting members of the Board of Directors and the Board of Commissioners are based on
an evaluation of each candidates skills, knowledge, and experience. Other factors considered
Page 19
complementary include age, nationality, and gender.
(SUSTAINABILITY REPORT IOH
2 0 2 4 )
Documents related to this subject is not published yet.
G-07 Does the company has a policy regarding ethics and/or anti-
Yes
corruption?
IOHs anti-corruption policy (is included in the Anti Fraud Policy) and Code of Ethics are accessible to both
employees and the general public via the Companys website, showcasing IOHs commitment to
transparency and dedication to anti-corruption measures. IOH has bolstered its efforts to combat corruption
and bribery by acquiring ISO 37001:2016 Anti-Bribery Management System (ABMS) certification for B2B
business unit.
(SUSTAINABILITY REPORT IOH
2 0 2 4 )
Documents related to this subject can be accessed through https://ioh.co.id/portal/id/ioh-sustainability-
governance.
G-08 Does the company has a policy regarding equitable treatment of
Yes
shareholders?
IOHs governance framework is guided by five corporate governance principles outlined by the Organization
for Economic Cooperation and Development (OECD) and the International Corporate Governance Network
(ICGN). One of the principles is Equitable Treatment of Shareholders Corporate. This principles explain that
governance frameworks shall ensure equal treatment of all shareholders and all shareholders shall have the
opportunity to obtain effective redress for violations of their rights.
(ANNUAL REPORT IOH 2024)
Documents related to this subject is not published yet.
G-09 Does the company have a policy regarding the obligations of
Yes
directors/commissioners to prevent conflicts of interest?
IOH takes proactive measures to avoid conflicts of interest, as outlined in the Companys Code of Conduct,
which was last updated and issued on 26 November 2015 by the Board of Directors and Board of
Commissioners. Conflicts of interest, accepting gratuities, corruption, insider trading, and illegal or unethical
behavior are all strictly prohibited under the Code. As part of the compliance procedure, each employee is
required to sign a declaration stating that they have read and understood the Code. IOH adheres to and
implements Financial Services Authority Regulation No. 42/POJK.04/2020 on Affiliated Transactions and
Conflict of Interest, as well as IOHs Articles of Association.
(SUSTAINABILITY REPORT IOH
2 0 2 4 )
Documents related to this subject can be accessed through https://ioh.co.id/portal/id/ioh-corporate-
governance-detail/policy---code-of-ethics?_id=20012869.
Page 20
D. Other
Alignment of Sustainability/Annual Reports with ESG Metrics
Pages in the Sustainability/Annual
Kinerja Kode Metric Name
Report
E-01 Greenhouse Gas Emission Report 53
E-02 Greenhouse Gas Emission Intensity 53
E-03 Electricity Consumption 57
E-04 Water Consumption 61
Environment
E-05 Waste Generated 59
Company Commitment to Achieving Net
E-06 -
Zero Emission Target
Company Commitment to Reduce
E-07 40
Emission
S-01 Gender Equality 24
S-02 Employees by Gender and Age Group 24
S-03 Employee Turnover Rate 70
S-04 Number of Temporary Officers 24
S-05 Employee Training and Development 77
S-06 Number of Work Accidents 75
S-07 Human Rights Violation Incidents 80
Social Sexual Harassment and/or Non-
S-08 79
Discrimination Policy
S-09 Policy on Human Rights 36
S-10 Child Labor and/or Forced Labor Policy 73
Occupational Health and Safety Policy
S-11 and Safe and Secure Work Environment 73
are provided to all employees.
S-12 Corporate Social Responsibility 5
Page 21
Management Diversity and
G-01 35
Independence
Total Attendance of Directors and
G-02 223
Commissioners to Board Meetings
Chairman of the Board and CEO
G-03 -
Separation Policy
Board of Directors and Commissioners
G-04 221
Assessment Policy
Board of Directors and Commissioners
Governance G-05 224
Training Policy
G-06 Special Criteria for Election of the Board 35
G-07 Code of Ethics and/or Anti-Corruption 100
G-08 Fair Treatment Policy for Shareholders 198
G-09 Conflict of Interest Prevention Policy 35
Referenced International Standards and Third Party Verification
Alignment with sustainability reporting framework
X Yes No
X GRI
X TCFD
CDP
IFRS S1
X IFRS S2
X SASB
Others, please specify
null
Third-party assurance and/or validation
X Yes
Name of third-party service provider Scope of Work
PT Keberlanjutan Menjaga Bumi, a AA1000 Assurance Standards v3 (Type
member of BATS International 1, Moderate Level) and AccountAbility
Thus to be informed accordingly.
Respectfully,
PT Indosat Tbk
Page 22
Reski Damayanti
Corporate Secretary
PT Indosat Tbk
Jl. Medan Merdeka Barat No.21 Jakarta 10110
Phone : (021) 3000 3001, Fax : (021) 3000 3757, indosatooredoo.com
Sender Name Reski Damayanti
Function Corporate Secretary
Date and Time 25-04-2025 19:41
Attachment 1. 2024 Sustainability Report_Final.pdf
This is an official document of PT Indosat Tbk that does not require a signature as it was generated electronically
by the electronic reporting system. PT Indosat Tbk is fully responsible for the information contained within this
document.
Names mentioned 10 people and organisations named in the text · linked when the evidence is strong
unresolved
—
Emisi langsung dari pembakaran stasioner
p.1
unresolved
—
Emisi fugitive langsung
p.1
unresolved
—
Direct emissions from stationary combustion
p.12
unresolved
—
Direct emissions from mobile combustion
p.12
unresolved
—
Direct emissions from processes
p.12
unresolved
—
Direct fugitive emissions
p.12
unresolved
org
Financial Services Authority
p.19
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