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20250415_LIFE_Laporan Informasi dan Fakta Material_31875756_lamp1.pdf

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Jakarta, 15 April 2025 /Jakarta, 15th April 2025
Nomor/Number: 15/MSL-CSEC/IV/2025


Kepada Yth/To:
Kepala Eksekutif Pengawas Pasar Modal
Otoritas Jasa Keuangan
Gedung Sumitro Djojohadikusumo
Jl. Lapangan Banteng Timur No. 2 – 4
Jakarta 10710

PT Bursa Efek Indonesia
Indonesia Stock Exchange Building Tower I
Jl. Jend Sudirman Kav. 52 – 53
Jakarta 12910


Perihal: Laporan Informasi atau Pengumuman Fakta Material atas Gangguan Sementara
Terhadap Sebagian Layanan Pada Sistem dan Proses Pemulihan Sistem PT MSIG Life Insurance
Indonesia Tbk
Subject: Information Report or Material Fact Announcement of Temporary Disruption to Several System
Services and System Recovery Process of PT MSIG Life Insurance Indonesia Tbk


Dengan ini kami untuk dan atas nama Perusahaan menyampaikan Laporan Informasi atau Fakta
Material sebagai berikut:
On behalf of the Company, we submit the following Information Report or Material Fact:

Nama Emiten/ Public Company Name         : PT MSIG Life Insurance Indonesia Tbk
Bidang Usaha/ Business Field             : Asuransi Jiwa
Telepon/ Phone                           : 021-50597777
Faksimili/ Faximile                      : 021-50608899
Alamat Surat Elektronik/email            : corsec@msiglife.co.id


  1   Tanggal Kejadian                               15 April 2025
      Date of Event                                  15th April 2025
  2   Jenis Informasi atau Fakta Material            Pengumuman Gangguan Sementara Terhadap
      Type of Information or Material Facts          Sebagian Layanan Pada Sistem dan Proses
                                                     Pemulihan Sistem.
                                                     Announcement of Temporary Disruption to several
                                                     System Services and System Recovery Process

  3   Uraian Informasi atau Fakta Material           Perusahaan      sempat      mengalami    gangguan
      Description of Information or Material Facts   sementara pada sebagian sistem yang berdampak
                                                     pada kenyamanan dalam mengakses layanan,
                                                     meskipun demikian        sistem yang mendukung
                                                     pelayanan nasabah dan tenaga pemasar kini telah
                                                     beroperasi normal.
                                                     The Company experienced a temporary disruption
                                                     affecting parts of its systems, which impacted the
                                                     convenience of service access; nevertheless, the
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                                                 systems supporting customer and sales agent services
                                                 have now resumed normal operations.

                                                 Saat ini, data dalam sistem kami tetap aman dan
                                                 tidak terdampak.
                                                 At this moment, the data in our system remains secure
                                                 and has not been impacted.

4   Dampak kejadian, informasi atau fakta        Nasabah tetap mendapatkan pelayanan dan manfaat
    material tersebut terhadap kegiatan          perlindungan sesuai ketentuan polis.
    operasional, hukum, kondisi keuangan, atau   Customers continue to receive services, and protection
    keberlangsungan usaha Perusahaan             benefits in accordance with the terms of the policy.
    Impact of event, material information or
    facts towards Issuers or Public Company’s    Kinerja keuangan MSIG Life tetap solid dan sangat
    operational activities, legal, financial     sehat. Hingga Februari 2025, MSIG Life secara
    condition, or going concern                  konsisten membuktikan komitmen perlindungan
                                                 terhadap Nasabah melalui pembayaran klaim
                                                 manfaat kesehatan dan meninggal dunia sebesar
                                                 Rp172 miliar. MSIG Life juga didukung oleh kondisi
                                                 keuangan yang sangat sehat, tercermin dari tingkat
                                                 solvabilitas (Risk Based Capital) sebesar 1987% per
                                                 Februari 2025, di atas ketentuan minimum dari
                                                 regulator sebesar 120%.
                                                 MSIG Life's financial performance remains strong and
                                                 sound. As of February 2025, MSIG Life has consistently
                                                 demonstrated its commitment to customer protection
                                                 by paying out health and death benefit claims totaling
                                                 Rp172 billion. The company is also supported by a
                                                 robust financial position, reflected in a solvency level
                                                 (Risk Based Capital) of 1987% as of February 2025
                                                 well above the regulator’s minimum requirement of
                                                 120%.
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Demikian informasi ini kami sampaikan, atas perhatiannya kami ucapkan terima kasih.
Thus, we conveyed. Thank you for your attention.

Hormat kami,
Sincerely,
PT MSIG Life Insurance Indonesia Tbk




Renova Siregar
Chief Compliance, Legal & Corporate Secretary

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Names mentioned 7 people and organisations named in the text · linked when the evidence is strong

possible org Otoritas Jasa Keuangan p.1
possible org PT Bursa Efek Indonesia p.1
unresolved org PT Bursa Efek Indonesia Indonesia Stock Exchange Building p.1
unresolved org Indonesia Stock Exchange p.1
unresolved org Life Insurance Indonesia Tbk p.1 ×4
unresolved person Renova Siregar · Chief Compliance, Legal & Corporate Secretary p.3 ×2

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