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Page 1 OCR 0.950
0302210923

2NI-000000001002

BCA

No.OIYESG/2025 Jakarta, 10 Februari 2025

Kepada:

PT Bursa Efek Indonesia

Indonesia Stock Exchange Building, Tower 1, 6th floor
Jl. Jend. Sudirman Kav. 52 - 53

Jakarta 12190

Up. Yth. - Bapak I Gede Nyoman Yetna — Direktur Penilaian Perusahaan
- Bapak Adi Pratomo Aryanto — Kepala Divisi Penilaian Perusahaan 2

Perihal : Tanggapan Atas Surat Bursa Efek Indonesia No. S-01248/BELPPU/02-2025

tanggal 7 Februari 2025 perihal Permintaan Penjelasan Atas Pemberitaan di
media massa

Dengan hormat,

Menindaklanjuti Surat Bursa Efek Indonesia No. S-01248/BEI.PPU/02-2025 tanggal 7 Februari 2025
perihal Permintaan Penjelasan Atas Pemberitaan di media massa (selanjutnya disebut “Surat BEI”),
dengan ini kami, PT Bank Central Asia Tbk (selanjutnya disebut "BCA”), menyampaikan hal-hal sebagai
berikut:

Sehubungan dengan informasi yang beredar di media sosial yang mengklaim adanya data nasabah BCA
yang tersebar, dengan ini kami sampaikan bahwa informasi tersebut TIDAK BENAR.

Saat ini, kami memastikan bahwa data nasabah BCA tetap aman.

BCA secara konsisten mengimbau nasabah setia untuk selalu berhati-hati terhadap oknum yang
mengatasnamakan BCA dan berbagai modus penipuan yang bertujuan untuk mengetahui data nasabah.
Nasabah juga terus diingatkan untuk tidak pernah membagikan data pribadi perbankan yang bersifat rahasia
seperti BCA ID, password, One Time Password (OTP), dan Personal Identification Number (PIN), kepada
siapa pun. Nasabah juga diharapkan mengubah PIN dan password secara berkala.

Di samping itu, BCA senantiasa melakukan pengamanan data dengan menerapkan strategi dan standar
keamanan berlapis serta mitigasi risiko yang diperlukan untuk menjaga keamanan data dan transaksi digital
nasabah.

Selain itu dapat kami sampaikan, informasi atau fakta di atas tidak memiliki dampak material terhadap
kelangsungan usaha BCA.

Demikian penjelasan yang dapat kami sampaikan, atas perhatian Bapak, kami mengucapkan terima kasih.

Corpd ate Secretary

PT BANK CENTRAL ASIA TBK
Head Office : Menara BCA Grand Indonesia, Jl. M.H. Thamrin No. 1 Jakarta 10310 Telp. (021) 2358 8000 Fax. (021) 2358 8300

Page 2 OCR 0.938
0302210923

2NI-000000001002

BCA

No. CIYESG/2025 Jakarta, 10 February 2025

To:

PT Bursa Efek Indonesia

Indonesia Stock Exchange Building, Tower 1, 6th floor
Jl. Jend. Sudirman Kav. 52 - 53

Jakarta 12190

Attn: - Mr. I Gede Nyoman Yetna — Director of Listing
- Mr. Adi Pratomo Aryanto — Head of Listing 2 Division
Perihal # Response to Indonesia Stock Exchange's Letter No. S-01248/BEI.PPU/02-2025
dated February 7", 2025 regarding Reguest for Explanation of News in Mass
Media
Dear Sirs,

Pursuant to Indonesia Stock Exchange's Letter No. S-01248/BEI.PPU/02-2025 dated February 7", 2025
regarding Reguest for Explanation of News in Mass Media (hereinafter referred to as "IDX Letter"), we,
PT Bank Central Asia Tbk (hereinafter referred to as “BCA”) hereby inform as follows:

Regarding the information spread on social media claiming that BCA's customers information has been
leaked, we would like to inform you that the information is NOT TRUE.

At this time, we ensure that BCA”s customer data remains secure.

BCA consistently advises its loyal customers to always be cautious of individuals acting in BCA's name
and various scams designed to obtain client information. Customers also continuously reminded never to
share confidential personal banking information such as BCA ID, password, One Time Password (OTP)
and Personal Identification Number (PIN) with anyone. Customers are also expected to change their PIN
and password regularly.

In addition, BCA continues to protect data through the implementation of multi-layered security policies
and standards, as well as the necessary risk mitigation measures to ensure the safety of customer data and
digital transactions.

Furthermore, we can convey you that the above information/facts do not have a material impact on BCA's
business continuity.

Thank you for your attention.

Corporate Secretary

PT BANK CENTRAL ASIA TBK
Hcad Office : Menara BCA Grand Indonesia, Jl. M.H. Thamrin No. 1 Jakarta 10310 Telp. (021) 2358 8000 Fax. (021) 2358 8300

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Size0.53 MB
Published10 Feb 2025
Pages2
Characters4,163
Text sourceOCR
OCR confidence0.944

Names mentioned 8 people and organisations named in the text · linked when the evidence is strong

linked org Bank Central Asia Tbk p.1 ×11
linked org Grand Indonesia p.1 ×2
possible org PT Bursa Efek Indonesia p.1 ×4
unresolved org PT Bursa Efek Indonesia Indonesia Stock Exchange Building p.1 ×2
unresolved org Indonesia Stock Exchange p.1 ×4
unresolved person I Gede Nyoman Yetna p.1 ×2
unresolved person Adi Pratomo Aryanto p.1 ×2
unresolved person H. Thamrin p.1 ×2

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