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20240626_TLKM_Laporan Informasi dan Fakta Material_31675736_lamp1.pdf
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Number : Tel.66/UM 000/DCI-M0200000/2024
Jakarta, June 26, 2024
To
Board of Commissioners of the Indonesian Financial Services Authority
Attn. Chief Executive of Capital Market Supervision, Derivative Finance and Carbon Exchanges
Sumitro Djojohadikusumo Building
Jl. Lapangan Banteng Timur No.2-4
Jakarta 10710
Re : Cyber Attack (Ransomware Brain Chiper) to the System of Cloud Computing
Service of National Data Center of Ministry of Communication and Informatics
Dear Sir/Madam,
In compliance with Indonesian Financial Service Authority’s (Otoritas Jasa Keuangan/”OJK”)
Regulation No. 31/POJK.04/2015 concering Disclosure of The Information or Material Facts by The
Issuer or Public Company, we hereby inform you that:
Issuer Name : PT Telkom Indonesia (Persero) Tbk
Business Sector : Telecommunication
Telephone : (+6221) 5215109
E-Mail : investor@telkom.co.id
Cyber Attack (Ransomware Brain Chiper) to the System of Cloud
Information or Material
1. Computing Service of National Data Center of Ministry of
Facts
Communication and Informatics (MoCI).
2. Date June 24, 2024
3. Description a. Temporary National Data Center (PDNS) is part of government
strategic program to implement Electronic Based Government
System Architecture (SPBE) which is under MoCI. Telkomgroup
was part of the partnership of Telkom-Lintasarta-Sigma-
neutraDC which was appointed by MoCI to become PDNS
Service Provider for 2024 based on the tender result of the
project.
b. PDNS Service has some type of services which consist of:
Infrastructure as a Service (IaaS), Software as a Service
(SaaS), Security as a Service (Secaas), Backup as a Service
(Baas), and Intra Government Network (JIP) with all the
services mentioned being a request as a service type of
services (based on the tenant request).
c. On June 24, 2024, has been confirmed by the Press
Conference conducted by MoCI that there has been disruption
on the PDNS Service and has been reported to affect the
autogate and airport crossing system by Directorate General of
Immigration on June 20, 2024 at 04.15 (Western Indonesia
Time).
d. After thorough analysis, coordinated effort, and escalating such
disruption to the principal cloud platform on PDNS, it was found
and confirmed that there has been an ransomware Brain Chiper
attack to the Data Center 2 (Surabaya). This ransomware attack
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causing system failure and the data stored in the Pusat Data 2
(Surabaya) being encrypted.
4. The Impact of the Events This attack disrupting some services which affect 239 tenants (as of
June 26, 2024) some of them are public services.
5. Others We have enabled our Crisis Center on PDNS Disruption in Grha
Merah Putih (GMP) Telkom Gatot Subroto on June 20, 2024, at
10.30 Western Indonesia Time as our quick response to the
incident.
The role of this Crisis Center are as: 1) Consolidation and
coordination center for all related stakeholders (MoCI, National
Cyber and Crypto Agency, criminal Investigation Agency of the
Indonesian National Police, and impacted customers), 2)
coordinating step by step recovery of the service, 3) drafting
strategy to create ultimate solution on building and normalization of
services of PDSN in Data Center 2 (Surabaya), 4) currently
immigration related services, event permit services, halal
certification services, and services for Policy Institute for
Procurement of Goods/Services has been recovered.
Thus, we submit this report. Thank you for your attention.
Best regards,
Octavius Oky Prakarsa
VP Investor Relations
CC:
1. PT Bursa Efek Indonesia via IDXNet;
2. Telkom’s Trustee PT Bank Tabungan Negara (Persero); and
3. Telkom’s Trustee PT Bank Permata Tbk.
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Financial Services Authority
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Ministry of Communication and Informatics Dear Sir
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Ministry of Facts Communication and Informatics
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Directorate General of Immigration
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