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20240626_TLKM_Laporan Informasi dan Fakta Material_31675736_lamp1.pdf

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Page 1
Number :        Tel.66/UM 000/DCI-M0200000/2024

Jakarta, June 26, 2024

To
Board of Commissioners of the Indonesian Financial Services Authority
Attn. Chief Executive of Capital Market Supervision, Derivative Finance and Carbon Exchanges
Sumitro Djojohadikusumo Building
Jl. Lapangan Banteng Timur No.2-4
Jakarta 10710

Re          :   Cyber Attack (Ransomware Brain Chiper) to the System of Cloud Computing
                Service of National Data Center of Ministry of Communication and Informatics


Dear Sir/Madam,

In compliance with Indonesian Financial Service Authority’s (Otoritas Jasa Keuangan/”OJK”)
Regulation No. 31/POJK.04/2015 concering Disclosure of The Information or Material Facts by The
Issuer or Public Company, we hereby inform you that:

     Issuer Name                : PT Telkom Indonesia (Persero) Tbk
     Business Sector            : Telecommunication
     Telephone                  : (+6221) 5215109
     E-Mail                     : investor@telkom.co.id

                                 Cyber Attack (Ransomware Brain Chiper) to the System of Cloud
     Information or Material
1.                               Computing Service of National Data Center of Ministry of
     Facts
                                 Communication and Informatics (MoCI).

2.   Date                        June 24, 2024

3.   Description                 a. Temporary National Data Center (PDNS) is part of government
                                    strategic program to implement Electronic Based Government
                                    System Architecture (SPBE) which is under MoCI. Telkomgroup
                                    was part of the partnership of Telkom-Lintasarta-Sigma-
                                    neutraDC which was appointed by MoCI to become PDNS
                                    Service Provider for 2024 based on the tender result of the
                                    project.
                                 b. PDNS Service has some type of services which consist of:
                                    Infrastructure as a Service (IaaS), Software as a Service
                                    (SaaS), Security as a Service (Secaas), Backup as a Service
                                    (Baas), and Intra Government Network (JIP) with all the
                                    services mentioned being a request as a service type of
                                    services (based on the tenant request).
                                 c. On June 24, 2024, has been confirmed by the Press
                                    Conference conducted by MoCI that there has been disruption
                                    on the PDNS Service and has been reported to affect the
                                    autogate and airport crossing system by Directorate General of
                                    Immigration on June 20, 2024 at 04.15 (Western Indonesia
                                    Time).
                                 d. After thorough analysis, coordinated effort, and escalating such
                                    disruption to the principal cloud platform on PDNS, it was found
                                    and confirmed that there has been an ransomware Brain Chiper
                                    attack to the Data Center 2 (Surabaya). This ransomware attack
Page 2
                                          causing system failure and the data stored in the Pusat Data 2
                                          (Surabaya) being encrypted.

4.   The Impact of the Events        This attack disrupting some services which affect 239 tenants (as of
                                     June 26, 2024) some of them are public services.

5.   Others                          We have enabled our Crisis Center on PDNS Disruption in Grha
                                     Merah Putih (GMP) Telkom Gatot Subroto on June 20, 2024, at
                                     10.30 Western Indonesia Time as our quick response to the
                                     incident.
                                     The role of this Crisis Center are as: 1) Consolidation and
                                     coordination center for all related stakeholders (MoCI, National
                                     Cyber and Crypto Agency, criminal Investigation Agency of the
                                     Indonesian National Police, and impacted customers), 2)
                                     coordinating step by step recovery of the service, 3) drafting
                                     strategy to create ultimate solution on building and normalization of
                                     services of PDSN in Data Center 2 (Surabaya), 4) currently
                                     immigration related services, event permit services, halal
                                     certification services, and services for Policy Institute for
                                     Procurement of Goods/Services has been recovered.


Thus, we submit this report. Thank you for your attention.


Best regards,




Octavius Oky Prakarsa
VP Investor Relations




CC:
1. PT Bursa Efek Indonesia via IDXNet;
2. Telkom’s Trustee PT Bank Tabungan Negara (Persero); and
3. Telkom’s Trustee PT Bank Permata Tbk.

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Published26 Jun 2024
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Names mentioned 11 people and organisations named in the text · linked when the evidence is strong

linked person Octavius Oky Prakarsa p.2
linked org Bank Permata Tbk. p.2 ×2
possible org Otoritas Jasa Keuangan p.1
possible org Telkom Indonesia (Persero) Tbk · Issuer Name p.1 ×2
possible person Gatot Subroto p.2
possible org PT Bursa Efek Indonesia p.2
unresolved org Financial Services Authority p.1
unresolved org Ministry of Communication and Informatics Dear Sir p.1
unresolved org Ministry of Facts Communication and Informatics p.1
unresolved org Directorate General of Immigration p.1

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