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Be Better, Be
Sesuai dengan budaya SSIA, yaitu I’m TRUE (TRustworthines, In line with the SSIA culture, which is I’m TRUE
CUstomer Focus, Strive for Excellence), Perseroan berupaya (TRustworthiness, CUstomer Focus, Strive for Excellence),
untuk terus meningkatkan kepercayaan pelanggan, the Company strives to continuously build customer trust,
memberikan pelayanan dengan sepenuh hati, serta terus provide wholehearted services, and innovate through high-
berinovasi melalui produk dan layanan yang berkualitas. quality products and services. We believe that this can be
Kami percaya bahwa hal ini dapat terwujud melalui achieved through the ongoing collaboration between the
kesinambungan antara Perseroan dengan seluruh Company and all stakeholders, enabling all of us to grow
pemangku kepentingan, sehingga kita semua dapat together and become better.
bertumbuh bersama dan menjadi lebih baik (be better).
Pernyataan
Disclaimer
Laporan ini berisi pernyataan keuangan, hasil operasi, This Report contains PT Surya Semesta Internusa
proyeksi, strategi, kebijakan, dan tujuan dari PT Tbk (the Company)’s financial statements, operating
Surya Semesta Internusa Tbk yang atau selanjutnya results, projections, plans, strategies, policies, and
disebut “Perseroan”. Pernyataan-pernyataan tersebut objectives. These statements are subject to risks,
memiliki prospek risiko, ketidakpastian, serta dapat uncertainties, and may result in actual developments
mengakibatkan perkembangan aktual yang berbeda that are materially different from those reported.
secara material dari yang dilaporkan.
Pernyataan-pernyataan prospektif dalam Laporan The prospective statements in the Sustainability
Keberlanjutan dibuat berdasarkan berbagai asumsi Report were made based on various assumptions
mengenai kondisi terkini dan kondisi mendatang regarding current and future conditions as well as
serta lingkungan bisnis Perseroan dalam menjalankan the business environment in which the Company
kegiatan usaha. Perseroan tidak menjamin bahwa conducts its businesses. The Company does not
dokumen- dokumen yang telah dipastikan guarantee that documents whose validity has been
keabsahannya akan membawa hasil-hasil tertentu confirmed will bring certain results as expected.
sesuai harapan.
DIAMOND BAY AREA - SUBANG SMARTPOLITAN
2 Be Better, Be Laporan Keberlanjutan 2023 Sustainability Report Laporan Keberlanjutan 2023 Sustainability Report Be Better, Be 3
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Daftar Isi Pencapaian Kinerja Keberlanjutan 2023
Table of Contents Sustainability Performance Achievements 2023
Kinerja Ekonomi
Economic Performance
25,5% 22,18%
Peningkatan Pendapatan
Revenue Increase Peningkatan Jumlah Room Nights
Increase in Room Nights
51 221.497 m2
Proyek Kontrak Baru Penjualan Lahan
Be Better, Be True 3 New Contracts Acquisition Land Sales
Kinerja Keberlanjutan
Daftar Isi Sustainability Performance 55
4
Table of Contents
Pencapaian Kinerja Keberlanjutan 2023 Membangun
5
2023 Sustainability
Performance Highlights
Ekonomi Indonesia Lebih Baik
Building a Better Indonesian Economy
56
Kinerja Sosial
Social Performance
Ikhtisar Aspek Keberlanjutan
>100% >90%
14
Sustainability Aspect Highlights Membangun Harmonisasi
bersama Insan Perseroan 59
Sambutan Direksi 16 Building Harmony with Peningkatan Jumlah Jam Peningkatan Biaya TJSL
Board of Directors Report’s Company Personnel Pelatihan Karyawan
Increase in Employee
Increase in CSER Spending
Training Hours
Surat Pernyataan Anggota Dewan Membangun Harmonisasi Bersama
Skor Survei Kepuasan Pelanggan:
Komisaris dan Anggota Direksi Masyarakat dan Pelanggan 69 Customer Satisfaction Survey Score:
tentang Tanggung Jawab atas Building Harmony with
Laporan Keberlanjutan 2023 PT
Surya Semesta Internusa Tbk 22
Communities and Customers
82,45% 91,84% 83,93%
Unit Properti Unit Perhotelan Unit Konstruksi
Statement of The Board of Menjaga Lingkungan Kami 76 Property Unit Hospitality Unit Construction Unit
Commissioners and The Board of Protecting Our Environment
Directors Regarding Responsibility
to The 2023 Sustainability Report of Lembar Umpan Balik 86
PT Surya Semesta Internusa Tbk Feedback Form
Strategi Keberlanjutan 24 Referensi POJK No. 51/POJK.03/2017 Kinerja Lingkungan
Sustainability Strategies dan Indeks Isi Standar GRI 2021 Environmental Performance
87
POJK No.51/POJK.03/2017 Reference
Sekilas Perseroan 34 and GRI Standards 2021 Content Index PROPER Biru untuk PT Suryacipta Swadaya (SCS)
Company at a Glance PROPER Biru untuk Melia Bali Hotel (MBH)
Pernyataan Assurance Independen Blue PROPER for PT Suryacipta Swadaya (SCS)
94 Blue PROPER for Melia Bali Hotel (MBH)
Profil Laporan 43 Independent Assurance Statement
Report Profile
Tata Kelola Keberlanjutan 48
Sustainability Governance
4 Be Better, Be Laporan Keberlanjutan 2023 Sustainability Report Laporan Keberlanjutan 2023 Sustainability Report Be Better, Be 5
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Penghargaan dan Sertifikasi 2023
2023 Awards and Certifications
Tripadvisor Tripadvisor
ST
O F AW A R
Reviews from
millions of Tripadvisor
travellers place this Travellers’ Reviews from
millions of Tripadvisor
travellers place this
restaurant in the top
Travellers’
DS
BE
Choice
restaurant in the top
Choice
10% worldwide.
10% worldwide.
FA
TS
M R
I LY
RESO
BEST RESORTS
Awarded to
El Patio Lotus Asian
1
Restaurant Restaurant
MELIÁ BALI
In recognition of outstanding facilities for families
Tripadvisor Tripadvisor Tripadvisor
Reviews from
millions of Tripadvisor
travellers place this Travellers’ Reviews from
millions of Tripadvisor
travellers place this
restaurant in the top
Travellers’ Reviews from
millions of Tripadvisor
Travellers’
Choice
restaurant in the top travellers place this
10% worldwide.
Choice
10% worldwide. restaurant in the top
Choice
10% worldwide.
Sateria Sakura Sorrento
Beachfront Japanese Mediterranean
Restaurant Restaurant
Restaurant
6 Be Better, Be Laporan Keberlanjutan 2023 Sustainability Report Laporan Keberlanjutan 2023 Sustainability Report Be Better, Be 7
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Penghargaan
Awards
PT SURYACIPTA SWADAYA
Suryacipta Swadaya
The Manor Building, 3rd Floor, Jl. Surya Utama Kav C-1, Kel. Kutamekar,
Kec. Ciampel, Kab.Karawang, Prop. Jawa Barat
ISO 14001 : 2015 / SNI ISO 14001: 2015
• Partisipasi Aktif melakukan Tanggung Jawab Sosial dan Lingkungan (TJSL) Perusahaan dari Bupati Karawang
Industrial Water and Industrial Wastewater Treatment Including Laboratory and Office
Certificate No. : 1116911
Original Approval : November 29, 2019 IAF Code : 39
Current Certificate : January 31, 2023 Revision date : N/A
• Perusahaan Ketiga Terbaik untuk Kategori Pelaporan Emisi Kawasan Industri dari Kemenperin RI
Last audit date : January 4-6, 2023 Certificate Expiry : January 30, 2026
• PROPER Biru
• Active Participation in Corporate Social and Environmental Responsibility (CSER) from the Regent of Karawang
• Third Best Company in the Industrial Estate Emission Reporting Category from the Ministry of Industry of the
Republic of Indonesia
• Blue PROPER
Gran Melia Jakarta
• Best Luxury Hotel Awards, Best Luxury Hotel in Indonesia, Best Luxury City Hotel in Indonesia 2023 dari World
Luxury Hotel Awards 2023
• Top 10 City Hotel in Indonesia
• Travelers’ Choice 2023
• Best Japanese Restaurant – Yoshi Izakaya
• Exquisite Readers’s Choice
Melia Bali Hotel
• PROPER Biru | Blue PROPER
• Trip Advisor Travellers’ Choice for Sorrento, Sakura, Lotus, El Patio, Sateria
• Traveller Review Award
• Asia’s Leading All Inclusive Resort
• Best Family Resort Award
• Travelife Gold Certificate for Accommodation Sustainability
• Trip Advisor Travellers’ Choice
• Tri Hita Karana Super Platinum V
BATIQA Hotel
• Piagam Penghargaan Hotel Bintang 3 dengan Pajak Daerah Terbesar ke-2 dari Walikota Cirebon untuk BATIQA
Hotel Cirebon
• Piagam Penghargaan Tempat Magang Industri Program Upskilling dan Reskilling Berstandar Industri Guru SMK
Bisnis dan Pariwisata 2023 dari Kementerian Pendidikan, Kebudayaan, Riset, dan Teknologi untuk BATIQA Hotel
Lampung dan Palembang
• Tax Award sebagai Wajib Pajak Taat Pajak Daerah dari Walikota Bandar Lampung serta Walikota Pekanbaru untuk
BATIQA Hotel Lampung dan Pekanbaru
• Award Certificate for 3-Star Hotel with the Second Largest Local Tax Contribution from the Mayor of Cirebon for
BATIQA Hotel Cirebon
• Award Certificate for Industry Internship Site for the Upskilling and Reskilling Program with Industry Standards
for Vocational School Business and Tourism Teachers 2023 from the Ministry of Education, Culture, Research, and
Technology for BATIQA Hotel Lampung and Palembang
• Tax Award as a Compliant Local Taxpayer from the Mayor of Bandar Lampung and the Mayor of Pekanbaru for
BATIQA Hotel Lampung and Pekanbaru
8 Be Better, Be Laporan Keberlanjutan 2023 Sustainability Report Laporan Keberlanjutan 2023 Sustainability Report Be Better, Be 9
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Sertifikasi
Certifications
Entitas Sertifikasi/Penghargaan Dikeluarkan Oleh Masa Berlaku
No
Entity Certifications/Awards Issuer Validity Period
Properti | Property
1 PT Suryacipta Swadaya (SCS) Sertifikat ISO 14001:2015 / SNI ISO 14001:2015 PT IAPMO Group Indonesia 30 Januari 2026
ISO 14001:2015 / SNI ISO 14001:2015 Certificate 30 January 2026
Sertifikat Laik Fungsi OSS 1 Maret 2026
Certificate of Occupancy 1 March 2026
Sertifikat Sistem Manajemen Lingkungan SNI ISO 14001:2015 JAS-ANZ 14 Oktober 2024
SNI ISO 14001:2015 Environmental Management System Certificate 14 October 2024
Sertifikasi Sistem Manajemen Keselamatan dan Kesehatan Kerja ISO 45001:2018
ISO 45001:2018 Occupational Safety and Health Management System Certificate
Sertifikat Laik Operasi Dinas Tenaga Kerja dan Transmigrasi (Disnaker) Kabupaten Karawang 11 November 2024
Operation Worthy Certificate Karawang Manpower and Transmigration Office 11 November 2024
Sertifikat Ahli K3 Umum Kementerian Ketenagakerjaan (Kemnaker) 30 Agustus 2026
General OHS Expert Certificate Ministry of Manpower 30 August 2026
Sertifikat Persetujuan Layak Operasi Direktorat Jenderal Minyak dan Gas Bumi (Dirjen Migas) 23 November 2026
Operational Approval Certificate The Ministry of Energy and Mineral Resources 23 November 2026
3 PT TCP Internusa Sertifikat Laik Operasi Instalasi Pembangkit Tenaga Diesel PT Silma Instrumentama 29 Juni 2028
Diesel Generator Operation Worthy Certificate 29 June 2028
Sertifikasi Laik Fungsi DPM PTSP DKI Jakarta 7 Januari 2029
Certificate of Functionality 7 January 2029
Sertifikat Laik Operasi Instalasi Pemanfaatan Tenaga Listrik PT Energy Solusi Electrindo 19 September 2032
Power Plant Operation Worthy Certificate 19 September 2032
Konstruksi | Construction
1 PT Nusa Raya Cipta Tbk (NRC) Sertifikat Manajemen Mutu SNI ISO 9001:2015 Sucofindo International Certification Services 25 Oktober 2024
SNI ISO 9001:2015 Quality Management Certificate 25 October 2024
Sertifikat Sistem Manajemen Lingkungan SNI ISO 14001:2015
ISO 14001:2015 Environmental Management System
Sertifikat Sistem Manajemen Keselamatan dan Kesehatan Kerja ISO 45001:2018
ISO 45001:2018 Occupational Safety and Health Management System Certificate
Sertifikat Sistem Manajemen Keselamatan dan Kesehatan Kerja (SMK3) 13 Mei 2025
Occupational Health and Safety Management System Certificate 13 May 2025
Perhotelan | Hospitality
1 PT Suryalaya Anindita International Sertifikat Keselamatan Kebakaran Kepala Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Provinsi DKI Jakarta 11 Agustus 2023
(Gran Melia Jakarta/SAI) Fire Safety Certificate DKI Jakarta Single Window for Investment Agency 11 August 2023
Sertifikat Laik Fungsi 28 Desember 2023
Certificate of Functionality 28 December 2023
Sertifikat Laik Sehat Dinas Kesehatan Masyarakat Jakarta Selatan 2 Oktober 2024
Good Health Certificate South Jakarta Public Health Agency 2 October 2024
CHSE (Memuaskan) Kemenparekraf Revisi Permenparekraf No. 13
CHSE Certificate (Satisfactory) Ministry of Tourism and Creative Economy Revision of Permenparekraf No. 13
Worldwide Kids Accredited Worldwide Kids Desember 2023
December 2023
Sertifikat Pengesahan Penggunaan/Izin Pemakaian dengan Syarat-syarat Keselamatan dan Pemerintah Provinsi DKI Jakarta Dinas Tenaga Kerja dan Transmigrasi 4 Desember 2023
Kesehatan Kerja sesuai Undang-Undang No. 1 Tahun 1970 untuk P2K3 DKI Jakarta Manpower and Transmigration Agency 4 December 2023
Use Authorization Certificate/Use Permit with Occupational Safety and Health Requirements
in Accordance with Law No. 1/1970/ for P2K3
10 Be Better, Be Laporan Keberlanjutan 2023 Sustainability Report Laporan Keberlanjutan 2023 Sustainability Report Be Better, Be 11
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Entitas Sertifikasi/Penghargaan Dikeluarkan Oleh Masa Berlaku
No
Entity Certifications/Awards Issuer Validity Period
2 PT Siti Agung Makmur (Umana Bali, Plakat Higiene & Sanitasi Dinas Kesehatan Kabupaten Bandung 7 Februari 2024
LXR Hotels and Resorts/SAM) Hygiene & Sanitation Plaque Bandung Health Office 7 February 2024
3 PT Surya Internusa Hotels (BATIQA Sertifikat Laik Fungsi Pemkab Bekasi 7 November 2024
Jababeka/SIH) Certificate of Functionality Bekasi Regency Administration 7 November 2024
4 BATIQA Hotel Manajemen (BATIQA Sertifikat Laik Fungsi Pemkab Karawang 12 November 2025
Karawang) Certificate of Functionality Karawang Regency Administration 12 November 2025
5 BATIQA Hotel Manajemen (BATIQA Sertifikat Laik Fungsi Pemkab Bandar Lampung 19 Juli 2024
Lampung) Certificate of Functionality Bandar Lampung Regency Administration 19 July 2024
Sertifikat Laik Operasi PT Sucofindo 5 Agustus 2027
Operation Worthy Certificate 5 August 2027
Sertifikat Teknik Operasional Bangunan Gedung (TOBG) BNSP 17 Agustus 2026
Building Operational Engineering Certificate 17 August 2026
6 BATIQA Hotel Manajemen (BATIQA Sertifikat Laik Fungsi Walikota Palembang 16 Mei 2024
Palembang) Certificate of Functionality Palembang Mayor 16 May 2024
CHSE Kemenparekraf Pembaharuan Otomatis
Ministry of Tourism and Creative Economy Auto Renewal
Sertifikat Laik Operasi Kementerian Energi dan Sumber Daya Mineral 6 Oktober 2025
Operation Worthy Certificate Ministry of Energy and Mineral Resources 6 October 2025
Sertifikat Halal Badan Penyelenggara Jaminan Produk Halal 26 April 2025
Halal Certification Halal Product Assurance Organizing Body 26 April 2025
Sertifikat Laik Operasi PT SUCOFINDO 8 September 2026
Operation Worthy Certificate 8 September 2026
Sertifikat Ahli K3 Umum Kemnaker PT Mahira Jaya Bana 25 November 2027
Ministry of Manpower General OHS Expert Certificate 25 November 2027
7 BATIQA Hotel Manajemen (BATIQA Sertifikat Laik Sehat Dinas Kesehatan 2 Januari 2026
Surabaya) Good Health Certificate Public Health Office 2 January 2026
Sertifikat Laik Operasi PT Perintis Perlindungan Instalasi Listrik Nasional Kantor Pelayanan WIlayah 20 April 2031
Operation Worthy Certificate 20 April 2031
Sertifikat Laik Fungsi Disnakertrans Surabaya 2 Januari 2050
Certificate of Functionality Surabaya Manpower and Transmigration Department 2 January 2050
8 BATIQA Hotel Manajemen (BATIQA Sertifikasi Kompentensi Bidang Tata Hidang (Skema Sertifikasi Level 5 KKNI) BNSP 15 April 2024
Cirebon) Competency Certification in the Field of Catering (Level 5 KKNI Certification Scheme) 15 April 2024
Sertifikasi Kompentensi Bidang Housekeeping BNSP 15 April 2024
Housekeeping Field Competency Certification 15 April 2024
Sertifikat Pembinaan Pengawasan Norma Keselamatan Kerja (K3) Kementrian Ketenagakerjaan RI -
Certificate of Supervision Development of Occupational Health and Safety Norms (OHS) Indonesian Ministry of Manpower
Sertifikat Standar Hotel Perizinan Berbasis Risiko Pemerintah Republik Indonesia - OSS -
Certificate of Risk-Based Licensing Hotel Standard Government of the Republic of Indonesia - OSS
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Ikhtisar Aspek Keberlanjutan Uraian Satuan
Periode Pelaporan
Reporting Period
Sustainability Aspects Highlights
Description Unit
2023 2022 2021
Jumlah Penyaluran Dana TJSL Rupiah 2.417.524.651 1.245.370.265 1.010.910.730
CSER Fund Distribution
Kinerja Ekonomi Jumlah Jam Pelatihan
Total Training Hours
Jam
Hours
55.853 19.992 15.032
Economic Performance Keterangan | Note:
Data tahun 2022 dan 2023 tidak mencakup SLP. | 2022 and 2023 data did not include SLP.
*Penyajian kembali informasi karena adanya peninjauan kembali data tahun 2022. [2-4]
Restatement following a review of 2022 data.
Periode Pelaporan
Uraian Satuan Reporting Period
Description Unit
2023 2022 2021
Kuantitas Produksi Kinerja Lingkungan
Production Quantity
Environmental Performance
Konstruksi
Construction
Jumlah Proyek Baru Proyek 51 47 49
New Contract Acquisition Project Periode Pelaporan
Uraian Satuan Reporting Period
Nilai Proyek Baru Miliar Rupiah 2.925 2.352 2.679 Description Unit
New Contract Acquisition Value Billion Rupiah 2023 2022 2021
Perhotelan Penggunaan Energi
Hospitality Energy Consumption
Room Nights Room Nights 456.426 373.559 227.213* Penggunaan Listrik kWh 41.127.568 36.862.814 33.325.484
Electricity Consumption
Properti
Property Penggunaan Bahan Bakar
Fuel Consumption
Luas Tanah Dijual* m2 221.497 154.714 130.150
Land Sold Petrol Liter 133.083 124.085 91.981
Rumah Terjual Unit 16 15 9 Solar 84.768 70.142 76.070
Housing Sold Diesel Fuel
Pendapatan dan Laba (Rugi) Bersih LPG 570.404 443.679 236.488
Net Revenues and Profit (Loss)
Penggunaan Energi GJ 170.198 150.817 132.436
Pendapatan Bersih Miliar Rupiah 4.538 3.615 2.353 Energy Consumption
Net Revenues Billion Rupiah
Penggunaan Air m3 5.668.870 6.040.600* 5.717.247*
Laba (Rugi) Bersih Miliar Rupiah 177 176 (200) Water Consumption
Net Profit (Loss) Billion Rupiah
Pengurangan Emisi
Keterangan | Note:
Data pada tahun 2022 dan 2023 tidak mencakup SLP. | 2022 and 2023 data did not include SLP.
Emissions Reduction
*Penyajian kembali informasi karena adanya perubahan satuan perhitungan. | Restatement of information due to a change in the unit of calculation. [2-4] Emisi yang Dihasilkan Ton CO2eq 4.531 3.976* 3.317
Emissions Generated
Pengurangan (Penambahan) Emisi yang Dihasilkan (555) (659)* (63)*
Reduction (Increase) of Emissions Generated
Kinerja Sosial Pengurangan (Penambahan) Limbah yang Dihasilkan
Social Performance Reduction (Increase) of Waste and Effluent Generated
Limbah yang Dihasilkan Ton 921,4 734,5* 404,3*
Waste Generated
Periode Pelaporan
Uraian Satuan Reporting Period Pengurangan Limbah yang Dihasilkan (186,84)* (330,25)* 4.31*
Description Unit Reduction of Waste Generated
2023 2022 2021 Keterangan | Note:
Data tahun 2022 dan 2023 tidak mencakup SLP. | 2022 and 2023 data did not include SLP.
Jumlah Kecelakaan Kerja *Penyajian kembali informasi karena adanya perubahan metode perhitungan dan penyesuaian kembali data. [2-4]
Number of Occupational Accidents Restatement due to changes in calculation methods and data adjustments.
Ringan Kasus 26 26 42
Minor Case
Sedang dan Berat 9 29* 9
Moderate and Major
Fatal 8 - -
Jumlah Karyawan Orang 2.674 2.633 2.419
Number of Employee People
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Sambutan Direksi [2-22] Kebijakan untuk Merespons Tantangan Policy on Responding to Challenges
Board of Directors Report’s Selama tahun 2023, Perseroan terus berkarya melalui proyek Throughout 2023, the Company continued its work through
pembangunan yang bertambah. Perseroan menjaga increasing development projects. The Company maintained
kepercayaan dengan memberikan layanan dan produk trust by delivering the best services and products despite
terbaik meskipun menghadapi berbagai tantangan. facing various challenges. Recognizing the close relationship
Perseroan menyadari bahwa dalam proses bisnisnya, between its operational activities and environmental
kegiatan operasional berkaitan erat dengan kondisi alam, conditions, including the need for building materials for
termasuk kebutuhan bahan bangunan untuk produk- its products, the Company acknowledged the potential
produk Perseroan. Situasi ini dapat mempengaruhi impact on its sustainability. Therefore, together with
keberlanjutan Perseroan. Maka dari itu, Perseroan bersama partners and suppliers, the Company sought to maintain
mitra dan pemasok berusaha menjaga keseimbangan a balance in environmental, social, and governance (ESG)
kinerja lingkungan, sosial, dan tata kelola (environment, performance as part of its efforts to sustain value in the
social, and governance/ESG) sebagai salah satu upaya future. The Company committed to managing ESG aspects
untuk mempertahankan nilai keberlanjutan di masa and strengthening cooperation to support Sustainable
mendatang. Perseroan berkomitmen mengelola aspek Development Goals (SDGs).
P
ESG dan mempererat kerja sama untuk mendukung Tujuan
Pembangunan Berkelanjutan (TPB).
erseroan akan terus
menanamkan Nilai Perseroan memiliki Pilar Strategi dan Kebijakan The Company is equipped with Sustainability Strategy and
Keberlanjutan yang lebih Keberlanjutan yang sudah disesuaikan dengan prioritas Policy Pillar adjusted to ESG risk and opportunity priorities,
komprehensif dengan risiko dan peluang ESG, salah satunya terkait dampak including addressing adverse impacts from extreme
memperhatikan keseimbangan negatif akibat perubahan iklim yang ekstrem. Perubahan climate change. Climate change can pose physical and
iklim dapat menyebabkan risiko fisik dan risiko transisi. transition risks, significantly affecting business processes
kinerja ESG. Kami ingin memperkuat
Kedua risiko iklim ini sangat mempengaruhi proses bisnis in the property and construction sectors. In response, the
unique value proposition, yang kami
di sektor properti dan konstruksi. Seiring dengan kondisi Company addresses these climate change challenges
tambahkan dalam tahun ini sebagai tersebut, Perseroan merespons tantangan perubahan through various efforts, including enhancing sustainability
arah strategi utama, melengkapi iklim ini melalui berbagai upaya, di antaranya dengan awareness among all Company personnel.
empat arah strategi sebelumnya. terus meningkatkan kesadaran budaya keberlanjutan bagi
seluruh insan Perseroan.
T
he Company will continue to instill a more
comprehensive Sustainability Value by Pada 12 Juli 2023, Perseroan juga meluncurkan corporate In addition, on 12th of July 2023, the Company launched
balancing ESG performance. We aim to culture baru dengan nama ”TRUE”, yang merupakan a new corporate culture named “TRUE”, which combined
strengthen our unique value proposition, which
gabungan dari pilar budaya korporat. TRUE terdiri dari corporate culture pillars. TRUE comprises “Trustworthiness”,
we have added this year as a primary strategic
“Trustworthiness”, “Customer Focus”, dan “Strive for “Customer Focus”, and “Strive for Excellence”. With this
direction, complementing the four previous
Johannes Suriadjaja strategic directions. Excellence”. Dengan corporate culture ini, diharapkan agar
kita semua dapat menerapkan budaya keberlanjutan dalam
corporate culture, we expect all personnel to embody a
culture of sustainability throughout our entire operations.
Presiden Direktur | President Director operasional kami. Di lain sisi, Perseroan juga mempererat Moreover, the Company strengthened partnership with
kerja sama dengan para pemangku kepentingan untuk stakeholders to maintain the supply of raw materials, ensure
menjaga pasokan bahan baku, kelancaran kegiatan undisrupted operational activities, and pursue sustainable
operasional, dan menjalankan bisnis yang berkelanjutan. business practices.
Para Pemangku Kepentingan yang Terhormat,
Penerapan Kinerja Keberlanjutan Sustainability Performance Implementation
Saat ini, begitu banyak dan cepatnya perubahan yang terjadi, baik dalam era teknologi, lingkungan, maupun kehidupan.
Setiap perubahan menuntut penyesuaian dan ketahanan. Oleh karena itu kita semua harus berani berubah, semakin Setiap insan SSIA berperan penting dalam memberikan Every SSIA personnel plays a vital role in providing services
baik, semakin bertanggung jawab, dan semakin berintegritas. layanan dan menyediakan produk terbaik bagi pelanggan. and delivering the best products to our customers. At SSIA,
Insan SSIA memiliki kesempatan yang setara dalam every individual has equal opportunities to develop their
Kami, di SSIA juga melakukan perubahan dan terus mengasah keterampilan untuk menjadi lebih baik. Kami juga mengembangkan karier dan bertumbuh bersama. Kami careers and grow together. We continuously enhance
mempererat kolaborasi dengan semua pemangku kepentingan untuk menciptakan nilai yang optimal bagi semua terus meningkatkan pelatihan dan memperkuat Nilai training and reinforce Corporate Values to create resilient,
pemangku kepentingan. Perusahaan untuk menciptakan sumber daya manusia yang better, and trustworthy human resources in facing every
tangguh, lebih baik, dan terpercaya, dalam menghadapi change and challenge.
Dear Esteemed Stakeholders, setiap perubahan dan tantangan.
At present, changes occur swiftly and abundantly, spanning across technological advancements, environmental shifts,
and societal developments. Each change demands adaptation and resilience. Therefore, we must all dare to change,
strive for improvement, uphold accountability, and exhibit integrity.
At SSIA, we too embrace change and continuously hone our skills to become even better. We also strengthen partnerships
with all stakeholders to create optimal value for all stakeholders.
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Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Setiap insan SSIA berperan dalam mencapai kinerja Every SSIA personnel contributes to achieving excellent ESG 1. Solusi Tenaga Ramah Lingkungan 1. Environmentally Friendly Energy Solution
ESG yang unggul sehingga dampaknya tercatat dalam performance, ensuring its impact is reflected in economic Bersama PLN, Subang Smartpolitan akan dilengkapi Together with state electricity company PLN, Subang
pertumbuhan ekonomi. Selama tahun 2023, Perseroan growth. Throughout 2023, the Company successfully dengan energi ramah lingkungan dari PLN yang Smartpolitan will be equipped with environmentally
berhasil memperoleh nilai proyek kontrak baru untuk recorded Rp2,925 billion new contracts acquisition for didukung oleh Renewable Energy Certificate (REC) friendly energy from PLN supported by Renewable
konstruksi sebesar Rp2.925 miliar serta 65,5% peningkatan construction projects and saw a 65.5% increase in the atau Sertifikat Energi Terbarukan untuk mendapatkan Energy Certificates (REC) to obtain environmental
jumlah room nights untuk perhotelan. Perseroan juga number of room nights for hospitality. Furthermore, the manfaat lingkungan dari pembangkitan energi benefits from renewable energy generation. In addition,
berhasil memperoleh pendapatan bersih sebesar Rp4.538 Company posted Rp4.538 billion revenues, went up by terbarukan. Selain itu, energi yang dihasilkan dari energy generated from renewable sources such as solar
miliar, naik 25,5% dari tahun sebelumnya. Kenaikan kinerja 25.5% from the previous year. This economic performance energi terbarukan seperti Photovoltaics (PV) surya, photovoltaics (PV), green hydrogen, and biomass will
ekonomi ini disebabkan karena terutama didorong oleh surge was primarily driven by strong performances in three hidrogen hijau, dan biomassa juga akan membantu also help achieve sustainability goals and reduce carbon
kinerja yang kuat di tiga segmen utama. Pendapatan main segments. Property revenues increased by 37.1% mencapai tujuan keberlanjutan dan mengurangi emissions.
properti meningkat sebesar 37,1% (Rp231,0 miliar), (Rp231.0 billion), whereas revenues in SSIA’s construction emisi karbon.
sedangkan pendapatan di segmen bisnis konstruksi and hospitality segments grew by 17.5% and 52.2%
dan perhotelan SSIA meningkat sebesar 17,5% dan 52,2% (Rp430.2 billion and Rp310.3 billion), respectively. 2. Pembangunan Pelestarian Alam 2. Environmental Development and Conservation
(masing-masing Rp430,2 miliar dan Rp310,3 miliar). Pengembangan dimulai dengan penilaian The development begins with a comprehensive
komprehensif terhadap aset alam dan potensi assessment of natural assets and ecological potentials
Dari sisi lingkungan, Perseroan telah mencanangkan On the environmental front, the Company has initiated ekologi kawasan. Lahan basah, hutan, dan saluran air of the area. Wetlands, forests, and waterways are
inisiatif untuk mendukung penggunaan energi terbarukan efforts to support the use of renewable energy through dipetakan dan dikatalogkan. Dalam pengembangan mapped and cataloged. In the development of Subang
melalui investasi perluasan pembangunan pembangkit investments in expanding solar power plant development. Subang Smartpolitan, kami menggunakan Water Smartpolitan, we employed Water Sensitive Urban
listrik tenaga surya (PLTS). Dukungan ini menjadi salah This support is part of the Company’s commitment to Sensitive Urban Design (WSUD), sebuah pendekatan Design (WSUD), an urban planning and development
satu bentuk komitmen Perseroan dalam mempercepat accelerating the clean energy transition in Indonesia. perencanaan dan pembangunan kota yang bertujuan approach aimed at integrating water resource
transisi energi bersih bagi Indonesia. Selain itu, Perseroan Furthermore, the Company continued its efforts to untuk mengintegrasikan pengelolaan sumber daya management into the design and function of cities
meneruskan upaya dalam menyediakan produk ramah provide environmentally friendly products, including the air ke dalam desain dan fungsi kota dan komunitas. and communities.
lingkungan, salah satunya dengan integrasi teknologi pada integration of technology in environmentally sustainable
produk berwawasan lingkungan dan keberlanjutan, yakni products, such as Subang Smartpolitan, a sophisticated and 3. Calon Klien Berbasis ESG 3. ESG-Based Potential Clients
Subang Smartpolitan yang merupakan sebuah kota mandiri technologically advanced smart city. SSIA also collaborated Hal ini kami lakukan untuk menarik perusahaan We are prioritizing ESG factors to attract global
yang canggih dan berteknologi maju. SSIA juga bekerja with stakeholders to provide smart public street lighting, global yang berfokus pada faktor ESG dalam praktik companies that focus on ESG factors in their business
sama dengan pemangku kepentingan dalam menyediakan an Internet of Things (IoT)-based street lamp system. bisnis mereka. Bersama para penyewa, kami akan practices. Together with the tenants, we will collaborate
smart penerangan jalan umum yang merupakan sistem berkolaborasi dalam menciptakan ESG Driven in creating an ESG Driven Ecosystem.
penerangan lampu jalan berbasis internet of things (IoT). Ecosystem.
Dari sisi sosial, kami juga melaksanakan berbagai In terms of social contribution, we also implemented various 4. Fokus pada Pendidikan (Sekolah Kejuruan) 4. Focus on Education (Vocational School)
kegiatan Tanggung Jawab Sosial dan Lingkungan Corporate Social and Environmental Responsibility (CSER) Perseroan berupaya untuk menumbuhkantenaga The Company strives to nurture skilled workforce by
(TJSL). Bersamaan dengan Hari Sumpah Pemuda activities. Coinciding with Youth Pledge Day 2023, 22 SSIA kerja yang terampil melalui penyediaan fasilitas providing vocational school facilities to create competent
2023, sebanyak 22 karyawan SSIA mengikuti program employees participated in a volunteering program to help sekolah kejuruan untuk menciptakan tenaga kerja and job-ready workforce for companies in Subang
volunteering untuk membantu membangun 1 rumah build one house for one less fortunate family in Margamulya yang kompeten dan “siap bekerja” bagi perusahaan- Smartpolitan, and simultaneously fostering community
bagi 1 keluarga yang kurang mampu di Desa Margamulya. Village. Since 2010, SSIA has provided educational perusahaan di Subang Smartpolitan, sekaligus welfare as part of our contribution to building a better
Sejak tahun 2010, SSIA juga memberikan beasiswa biaya scholarships to four SMK Suryacipta Vocational School membina kesejahteraan masyarakat sebagai bagian Indonesia.
Pendidikan kepada 4 siswa SMK Suryacipta sampai students until graduation. SSIA, along with the Salesian Don dari kontribusi kami membangun Indonesia yang
lulus sekolah. SSIA juga bersama dengan Team Peduli Bosco Peduli Karya Team, also participated in the Bosco lebih baik.
Karya Salesian Don Bosco turut serta dalam program Charity Dinner “Noble Devotion” donation program aimed at
donasi Bosco Charity Dinner "Noble Devotion" yang building dormitories for SMP Bhakti Mulia Purwodadi Junior Strategi Pencapaian Target Target Achievement Strategies
bertujuan untuk membangun asrama SMP Bhakti Mulia High School and SMK St. Yusuf Blitar Vocational School.
Purwodadi dan SMK St. Yusuf Blitar. Melalui budaya Perseroan yang mengedepankan Through corporate culture that prioritizes Trustworthiness,
Trustworthiness, Customer Focus, dan Strive for Customer Focus, and Strive for Excellence, the Company
Selain itu, melalui anak usaha PT Suryacipta Swadaya Furthermore, through subsidiary PT Suryacipta Swadaya Excellence, Perseroan menghadapi perkembangan aspek faces the evolving sustainability aspects in Indonesia by
(Suryacipta), Perseroan berfokus pada pengembangan dan (Suryacipta), the Company focuses on the development keberlanjutan di Indonesia dengan menerapkan lima arah implementing five strategic directions as the foundation
pengelolaan kawasan industri di Suryacipta City of Industry and management of industrial estates in Suryacipta City strategis sebagai dasar pertumbuhan Nilai Keberlanjutan, for Sustainable Value growth, namely Purpose, People,
Karawang dan Smart City Kawasan Terpadu Subang of Industry, Karawang, and the Smart City Integrated Area yaitu Purpose, People, Performance, Platform for growth, Performance, Platform for growth, and Unique Value
Smartpolitan. Pembangunan Subang Smartpolitan akan of Subang Smartpolitan. The development of Subang dan Unique Value Proposition. Nilai Keberlanjutan ini Proposition. This Sustainable Value considers four
didorong oleh konsep ESG yang menekankan inovasi Smartpolitan will be driven by an ESG concept emphasizing memperhatikan empat aspek, yaitu (1) penyediaan produk aspects, namely (1) providing high-quality products
sertakolaborasi untuk mengembangkan ekosistem innovation and collaboration to develop business (barang & jasa) yang berkualitas tinggi; (2) pelestarian (goods & services); (2) environmental preservation in the
bisnis, konektivitas, komunitas, dan pendidikan. Tahap ecosystems, connectivity, communities, and education. lingkungan di area operasi Perseroan; (3) penguatan kualitas Company’s operational areas; (3) strengthening the quality
awal pengembangan akan berfokus pada: The initial development phase will focus on: sumber daya manusia, serta; (4) pemberdayaan kepada of human resources, and; (4) empowering the surrounding
masyarakat sekitar. community.
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Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Di samping itu, Perseroan meneruskan tiga aspek utama In addition, the Company continues to focus on three key
dalam melakukan transformasi: (1) peningkatan kerja aspects in its transformation: (1) enhancing partnerships
sama untuk memperkuat portofolio; (2) komitmen untuk to strengthen its portfolio; (2) commitment to sustainable
pertumbuhanyang berkelanjutan; serta (3) memperkuat growth; and (3) enhancing resilience and adapting to
ketangguhan dan beradaptasi menghadapi setiap every dynamic change. These three elements have been
perubahan yang sangat dinamis. Ketiga hal ini sudah communicated in the previous year, and we would like to
kami sampaikan di tahun sebelumnya, dan kami reiterate them so that all stakeholders can walk alongside
ingin mengingatkannya lagi agar seluruh pemangku us. These aspects serve as the Company’s strategies to
kepentingan dapat berjalan bersama kami. Aspek- conduct sustainable business, achieve targets, and carve
aspek tersebut menjadi strategi bagi Perseroan untuk out achievements in seizing future business opportunities
menjalankan bisnis yang berkelanjutan, mencapai target, and prospects. Rapat Umum Pemegang Saham Tahunan SSIA pada 7 Juni 2023 Kick Off Value Internalization & ESG Forum SSI Group pada 12 Juli 2024
serta mengukir prestasi dalam memanfaatkan peluang SSIA Annual General Meeting for Shareholders on 7 June 2023 Kick Off Value Internalization & ESG Forum SSI Group on 12 July 2024
dan prosek usaha masa depan.
Apresiasi Appreciation
Bersama seluruh pemangku kepentingan, Perseroan Together with all stakeholders, the Company will continue
akan terus menanamkan Nilai Keberlanjutan yang lebih to instill a more comprehensive Sustainable Value by
komprehensif dengan memperhatikan keseimbangan balancing ESG performance. We aim to strengthen our
kinerja ESG. Kami ingin memperkuat unique value unique value proposition, which we have added this year
proposition, yang kami tambahkan dalam tahun ini sebagai as a primary strategic direction, complementing the four
arah strategi utama, melengkapi empat arah strategi previous strategic directions.
sebelumnya.
Atas nama seluruh jajaran Direksi dan Dewan Komisaris, On behalf of the entire Board of Directors and Board of
kami berterima kasih dan memberikan apresiasi sebesar- Commissioners, we would like to extend our gratitude to
besarnya kepada seluruh pemangku kepentingan yang all stakeholders who have walked alongside us in facing
telah berjalan bersama kami dalam menghadapi setiap every development. Together, let us realize sustainable
perkembangan. Bersama, mari kita wujudkan nilai value and implement strategic directions in every step of
keberlanjutan dan menerapkan arah strategi di setiap the journey, by being better and trustworthy.
langkah perjalanan, dengan menjadi lebih baik (be better)
dan terpercaya (be true).
Jakarta, April 2024
Surya Internusa Group memberikan bantuan rumah untuk masyarakat kurang
mampu di Mauk, Tangerang pada 28 Oktober 2023
Surya Internusa Group provided housing assistance to the underprivileged
community in Mauk, Tangerang on 28 October 2023
Johannes Suriadjaja
Presiden Direktur
President Director
PT Suryacipta Swadaya menerima penghargaan TJSL Kabupaten Karawang pada PT Suryacipta Swadaya menandatangani kerja sama dengan PT IoT Kreasi
September 2023 Indonesia dalam menyediakan Managed Service Smart Lamp di Kawasan
PT Suryacipta Swadaya received CSER award from Suryacipta fase-3 Kota Industri pada 7 November 2023.
Karawang Regency in September 2023 PT Suryacipta Swadaya signed a partnership agreement with PT IoT Kreasi
Indonesia to provide Managed Service Smart Lamps in the Suryacipta Phase-3
Industrial City area on 7 November 2023.
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Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Surat Pernyataan Anggota Dewan Komisaris Statement of The Board of Commissioners and The
dan Anggota Direksi tentang Tanggung Jawab Board of Directors Regarding Responsibility to The 2023
Sustainability Report of PT Surya Semesta Internusa Tbk
atas Laporan Keberlanjutan 2023 PT Surya
Semesta Internusa Tbk
Kami yang bertanda tangan di bawah ini menyatakan bahwa semua informasi dalam Laporan Keberlanjutan We, the undersigned, hereby declare that all information in the Sustainability Report of PT Surya Semesta Internusa
PT Surya Semesta Internusa Tbk Tahun 2023 telah dimuat secara lengkap dan bertanggung jawab penuh atas kebenaran Tbk for the year 2023 has been presented in their entirety, and that we assume full responsibility for the accuracy of the
isi Laporan Keberlanjutan Perseroan. contents of such Sustainability Report.
Demikian pernyataan ini dibuat dengan sebenarnya. This statement is duly made in all integrity.
Jakarta, April 2024 Jakarta, April 2024
DEWAN KOMISARIS DIREKSI
Board of Commissioners Board of Directors
HAGIANTO KUMALA JOHANNES SURIADJAJA
Presiden Komisaris (Independen) Presiden Direktur
President Commissioner (Independent) President Director
CRESCENTO HERMAWAN EDDY PURWANA WIKANTA
Wakil Presiden Komisaris Wakil Presiden Direktur
Vice President Commissioner Vice President Director
STEEN DAHL POULSEN F. BEDJO WIANTONO IRAWAN CHANDRA THE JOK TUNG WILSON EFFENDY SONNY SATIA NEGARA
Komisaris Komisaris Komisaris (Independen) Direktur Direktur Direktur
Commissioner Commissioner Commissioner (Independent) Director Director Director
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Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Strategi Keberlanjutan [2-22] PERFORMANCE
Sustainability Strategies
Dalam rangka mencapai inovasi yang berkelanjutan, Perseroan membentuk
organisasi yang kompeten dengan model shared service, menetapkan indikator
Perseroan memiliki komitmen dalam menyediakan produk The Company is committed to providing quality products, yang tepat untuk mengukur dan meningkatkan kinerja keuangan serta operasional
yang berkualitas, layanan yang unggul, serta memberikan superior services, and creating optimal value for stakeholders Perseroan di seluruh bisnis, memaksimalkan pemanfaatan teknologi dan menerapkan
nilai yang optimal kepada para pemangku kepentingan in all its businesses. In the long-term, Surya Internusa Group digitalisasi proses bisnis dalam rangka meningkatkan produktivitas dan efisiensi,
dalam setiap kegiatan bisnisnya. Rencana jangka panjang aims to transform into a modern company with a strong termasuk mengurangi emisi.
Surya Internusa Grup adalah bertransformasi menjadi business portfolio, committed to sustainable growth, and
perusahaan modern yang berlandaskan portofolio bisnis adaptive in facing changing business dynamics. We have In order to create sustainable innovations, the Company has established competent
yang kuat dengan mengedepankan keberlanjutan serta been implementing the “Growth and Transformation” organizations with a shared service model, established appropriate performance
adaptif dalam menghadapi perubahan dinamika bisnis. initiative since 2020 with four strategic directions (“4Ps”) metrics or indicators to measure and improve financial and operational performance
Inisiatif ”Pertumbuhan dan Transformasi” yang telah as the basis for the growth of sustainability values. across the businesses, and fully leveraged technology and implemented business
dirancang sejak tahun 2020 diwujudkan melalui Empat process digitization to increase productivity and efficiency, including with regard
Arah Strategi ”4P” yang menjadi dasar dalam pertumbuhan to emissions reduction.
nilai berkelanjutan.
PURPOSE PLATFORM FOR GROWTH
Secara teratur, Perseroan meninjau kembali dan mempertajam proposisi nilai, Perseroan terus bekerja sama dalam mengembangkan bisnis yang berkelanjutan.
kesesuaian dengan tren pasar, dan tujuan yang menyeluruh “Building a Better Kami memaksimalkan pemanfaatan teknologi dan digitalisasi sebagai salah satu
Indonesia”, sehingga kami berfokus pada pelanggan dan memberikan produk upaya pengembangan bisnis di masa yang akan datang. Selain itu, Perseroan juga
serta layanan yang berkualitas untuk pasar. turut memastikan timbulnya peningkatan inisiatif lingkungan, sosial, dan tata kelola
(LST) pada seluruh lini bisnis agar tercipta nilai jangka panjang.
The Company regularly reviews and refines its value proposition in line with market
trends and the overarching goal of “Building a Better Indonesia”. Accordingly, the The Company continues to establish partnerships to develop its businesses in
Company focuses on the customers and provides the best products and services a sustainable manner. The Company takes full advantage of technology and
for the market. digitalization to improve and develop its businesses going forward. The Company
also ensures environmental, social, and governance (ESG) improvement initiatives
in every business to ensure long-term value creation.
PEOPLE
Kekuatan Perseroan bersumber dari seluruh insan Kami, maka Perseroan
memprioritaskan tiga bidang pengembangan Sumber Daya Manusia (SDM), yaitu:
• Peningkatan keterampilan (upskilling) dan keterampilan ulang (reskilling) dalam
rangka memenuhi kebutuhan bisnis yang dinamis di era digital;
• Memelihara budaya dan menanamkan nilai-nilai Perseroan (trustworthiness,
strive for excellence, dan customer focus) dalam cara kami melakukan bisnis; serta
• Pemetaan talent dalam rangka menciptakan pemimpin masa depan dan
mendukung pertumbuhan bisnis jangka panjang.
The strength of the Company lies in all of our employees, and we therefore prioritize
three areas of human resources (HR) development, as follows:
• Upskilling and reskilling to meet the ever-changing business needs in the digital
era;
• Maintaining corporate culture and instilling the Company’s values (trustworthiness,
strive for excellence, and customer focus) in the way we do business; and
• Talent mapping to create future leaders and support long-term business growth.
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Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
2
Berdasarkan Empat Arah Strategi “4P”, Perseroan menyusun In line with the Four Strategic Directions, we have developed
strategi keberlanjutan yang terdiri dari empat pilar, di a sustainability strategy consisting of 4 (four) pillars, as Lingkungan: “Protecting the Environment”
antaranya: follows: Perseroan senantiasa berupaya dalam menjaga kelestarian lingkungan hidup di mana pun
beroperasi, dengan berkomitmen pada pemenuhan terhadap regulasi, standar, dan prosedur
lingkungan, melakukan optimalisasi operasi gedung dan kawasan industri untuk penghematan
energi, serta pengelolaan air dan limbah secara berkesinambungan di lingkungan properti Perseroan.
1 Produk dan Jasa: “Delivering Product and Service Excellence” Environmental: “Protecting the Environment”
Perseroan berkomitmen secara penuh dalam menyediakan barang dan jasa yang berkualitas The Company strives to consistently preserve the environment wherever it operates through several
dan berkelanjutan. Perseroan terus berfokus pada pembangunan dengan menerapkan konsep commitments, including complying with environmental regulations, standards and procedures,
‘sustainable’ dalam setiap proyek serta mengedepankan inisiatif digital dalam pengelolaan aset. optimizing the operation of buildings and industrial estates for energy savings, as well as sustainable
water and waste treatment within the Company’s properties.
Products and Services: “Delivering Product and Service Excellence”
The Company is fully committed to providing high quality and sustainable goods and services. The
Company has expanded its focus on sustainable development by applying the ‘sustainable’ concept
in project development, as well as prioritizing digital initiatives in asset management. Capaian 2023 2023 Achievements
• Tidak ada temuan yang signifikan dalam audit tahunan • No significant findings in the annual audit of ISO
ISO 14001:2015. 14001:2015.
• Menjadi Perusahaan Ketiga Terbaik untuk Kategori • Ranked as the Third Best Company for the Industrial
Pelaporan Emisi Kawasan Industri dari Kemenperin RI. Estate Emission Reporting Category by the Ministry of
Capaian 2023 2023 Achievements Industry of the Republic of Indonesia.
• Pencapaian rata-rata skor survei kepuasan pelanggan • The average customer satisfaction survey score in the • PROPER Biru untuk PT Suryacipta Swadaya (SCS) dan • Blue PROPER rating for PT Suryacipta Swadaya (SCS)
di unit usaha konstruksi 82,45%, tamu hotel untuk construction business unit was 82.45%, hotel guests at Melia Bali Hotel (MBH). and Melia Bali Hotel (MBH).
seluruh unit hotel Perseroan adalah 91,84%, dan properti all the Company’s hospitality units were 91.84%, and • Penghematan listrik sebesar 172,8 kWh/hari melalui • Electricity savings of 172.8 kWh/day by replacing 375
residensial 82,45%. residential property was 82.45%. penggantian 375 garden lamp dengan lampu LED 5 garden lamps with 5-watt LED lamps.
• Pencapaian rata-rata skor survei kepuasan pelanggan • The average customer satisfaction survey score in the watt.
di unit usaha distribusi gas sebesar 96,3%. gas distribution business unit was 96.3%. • Penghematan listrik sebesar 146,25 kWh/hari melalui • Electricity savings of 146.25 kWh/day by replacing 800
• Pembuatan dan implementasi dokumen Supplier Code • Preparation and implementation of the Supplier Code penggantian 800 bathroom lamp di kamar tamu bathroom lamps in guest rooms with 5-watt LED lamps.
of Conduct. of Conduct document. dengan lampu LED 5 watt.
• Penggunaan sumber energi terbarukan mencapai • Utilization of renewable energy sources reaching 1 MW
Target 2024 2024 Target 1 MW oleh tenant di Suryacipta City of Industry di by tenants in Suryacipta City of Industry in Karawang.
• Menjaga tingkat kepuasan seluruh tenant serta • Maintaining the satisfaction level of all tenants and Karawang.
pelanggan di unit usaha properti, konstruksi, distribusi customers in the property, construction, gas distribution,
gas, dan perhotelan di atas 83%. and hospitality business units above 83%. Target 2024 2024 Targets
• Tidak ada temuan pada audit ISO mengenai lingkungan. • No significant findings in the ISO environmental audit.
Strategi Pencapaian Target Target Achievement Strategies • Inisiasi dalam menggunakan chemical pembersih yang • Initiatives to use environmentally friendly cleaning
• M e n j a d i p e n g e m b a n g ko t a i n d u s t ri ya n g • Become an industrial city developer that puts forward berbahan ramah lingkungan untuk lingkungan KiaKia chemicals for the KiaKia Glodok Plaza environment.
mengedepankan teknologi, inovasi, dan desain yang technology, innovation, and environmentally friendly Glodok Plaza.
berwawasan lingkungan dengan Kawasan Industri design with the Karawang Industrial Estate and the • Implementasi rencana “Landscape & Water Sustainable • Implementation of the “Landscape & Water Sustainable
Karawang dan Kawasan industri Subang Smartpolitan. Subang Smartpolitan Industrial Estate. Urban Design” di Kawasan Subang Smartpolitan. Urban Design” plan in the Subang Smartpolitan area.
• Mengembangkan properti komersial serta properti • Develop commercial properties as well as residential • Perencanaan bangunan Marketing Gallery dan siap • Planning for the Marketing Gallery building and
hunian dengan standar teknik dan lingkungan yang properties with sustainable engineering and untuk “Green Building Certification”. readiness for “Green Building Certification”.
berkelanjutan. environmental standards.
• Mengembangkan jasa konstruksi terpercaya dan • Develop reliable and environmentally friendly
berwawasan lingkungan. construction services.
• Mengembangkan dan mengelola jasa perhotelan dan • Develop and manage hotel and resort services that
resort yang mengedepankan kualitas layanan pada prioritize service quality for customers.
pelanggan.
• Menjaga kontinuitas supply gas dan memastikan tidak • Maintain gas supply continuity and ensure no pressure
adanya pressure drop. drop.
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3
Strategi Pencapaian Target Target Achievement Strategies
• Terus melakukan monitoring dan pemenuhan pada • Continuously monitor and comply with regulations, Insan: “Looking after People”
regulasi, standar, serta prosedur terkait lingkungan. standards, and procedures related to the environment. Perseroan berkomitmen untuk memberikan kesempatan yang setara bagi karyawan dalam
• Optimalisasi operasi gedung dan kawasan industri • Optimize building and industrial area operations for mendapatkan program peningkatan keterampilan dan pengetahuan, sehingga mampu berkontribusi
untuk penghematan energi. energy savings. secara maksimal terhadap perkembangan Perseroan.
• Optimalisasi penggunaan sumber energi terbarukan • Optimize the use of renewable energy sources for hotel
untuk operasi gedung perhotelan dan kawasan industri. building operations and industrial areas. People: “Looking after People”
• Pengelolaan air dan limbah secara berkesinambungan • Sustainably manage water and waste in the Company’s
Every employee of the Company has equal opportunity to participate in skill and knowledge
di lingkungan properti dan gedung perhotelan property and hotel building environments.
improvement programs in order to contribute optimally to the Company’s development.
Perseroan.
• Melakukan berbagai upaya untuk mengurangi • Implement various efforts to reduce electricity
pemakaian listrik. consumption.
• Melakukan pembibitan jenis tanaman yang sesuai • Establish nurseries for plant species that meet design
dengan kriteria desain di Nursery Subang Smartpolitan. criteria in the Subang Smartpolitan Nursery.
• Menanam pohon dan semak/perdu yang sesuai dengan • Plant trees and shrubs/bushes according to the design Capaian 2023 2023 Achievements
rencana desain. plan. • Audit dan Sertifikasi ISO 45001:2018 (SMK3) untuk Unit • Audit and Certification of ISO 45001:2018 (Occupational
• Memonitor dan berkoordinasi dengan konsultan • Monitor and coordinate with Marketing Gallery design usaha PT Surya Energi Parahita (SEP) dan unit usaha Health and Safety Management System) for the
perencanaan desain Marketing Gallery agar desain yang planning consultants to ensure that the design meets konstruksi PT Nusa Raya Cipta Tbk (NRCA). business unit of PT Surya Energi Parahita (SEP) and
dibuat memenuhi kriteria “Green Building Certification”. “Green Building Certification” criteria. the construction business unit of PT Nusa Raya Cipta
Tbk (NRCA).
• >100% peningkatan jam pelatihan. • >100% increase in training hours.
• Peningkatan kompetensi untuk karyawan Security • Enhanced competency for Security personnel through
dengan memberikan pelatihan dan perolehan KTA training and acquisition of Security ID cards.
Security.
• Implementasi Quality, Health, Safety, and Environment • Implementation of Quality, Health, Safety, and
(QHSE). Environment (QHSE).
Target 2024 2024 Targets
• Menjaga zero fatality melalui penerapan K3 dan protokol • Zero fatality through the implementation of OHS and
kesehatan. health protocols.
• Penerapan program coaching & counselling. • Implementation of coaching & counseling programs.
• Pembangunan talent mapping dan implementasi • Development of talent mapping and implementation
Individual Development Program. of the Individual Development Program.
Strategi Pencapaian Target Target Achievement Strategies
• Menciptakan budaya kerja yang kondusif sesuai dengan • Create a conducive work culture in line with the
nilai Perseroan. Company’s values.
• Memastikan kesehatan dan keselamatan seluruh • Ensure the health and safety of all employees.
karyawan.
• Memastikan lingkungan kerja yang adil, aman, dan • Ensure a fair, safe, and inclusive work environment.
inklusif.
• Mengembangkan talenta dan kemampuan karyawan • Develop talents and skills of employees through various
dengan melaksanakan berbagai pelatihan. training programs.
• Pemberian susu bagi seluruh karyawan SEP untuk • Provide milk to all SEP employees for hotel buildings
operasi gedung perhotelan dan kawasan industri. and industrial estates operations.
LAKE VIEW SUBANG SMARTPOLITAN
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4. Tantangan dalam pasokan material ramah lingkungan 4. Challenges in environmentally friendly material
Komunitas: “Contributing to Communities” karena masih sedikitnya pemasok material ramah supply due to the limited number of suppliers and the
Perseroan secara penuh menyadari bahwa komunitas merupakan bagian yang tidak terpisahkan lingkungan serta dibutuhkan biaya yang cukup besar significant costs involved in their engagement.
dari bisnis yang dijalankan Perseroan. Hal ini menjadikan Perseroan terus menjalin hubungan baik dalam penggunaannya.
tanpa melihat latar belakang seperti jenis kelamin, suku, ras, golongan, dan agama. Perseroan secara 5. Tantangan dalam mencari pemasok yang sudah 5. Challenges in finding suppliers that have already
aktif melibatkan pemangku kepentingan dan menciptakan lapangan pekerjaan, serta peluang menerapkan keberlanjutan dalam operasionalnya. implemented sustainability in their operations.
usaha di sekitar kawasan industri dan lokasi pengembangan properti. Perseroan berupaya dalam
berpartisipasi untuk mendukung pembangunan ekonomi sehingga kualitas hidup komunitas dan Permasalahan dan Penerapan Sustainability Performance
masyarakat setempat dapat meningkat. Ini merupakan bentuk tanggung jawab sosial Perseroan. Kinerja Keberlanjutan Issues and Implementation
Community: “Contributing to Communities” Perseroan telah melakukan pemetaan atas isu dan The Company has also mapped the issues and problems
The Company is keenly aware that the community is an integral part of its businesses. Therefore, the permasalahan yang dihadapi dalam penerapan kinerja faced in implementing sustainability performance.
Company continuously maintains harmonious relationships regardless of gender, ethnicity, race, keberlanjutan. Perseroan memandang tantangan dan These challenges and issues present an opportunity for
class, or religion. The Company actively engages stakeholders and creates jobs, as well as business permasalahan ini sebagai kesempatan untuk terus the Company to continuously improve its sustainability
opportunities around its industrial estates and property development sites. It consistently strives meningkatkan kinerja keberlanjutan. performance.
to contribute to and participate in supporting sustainable economic development to improve the
quality of life for local communities and society as part of our corporate social responsibility.
KONSTRUKSI | CONSTRUCTION
• Membuat revisi-revisi terhadap audit checklist agar selalu ter-update dengan
Capaian 2023 2023 Achievements kondisi lapangan.
Melaksanakan kegiatan tanggung jawab sosial dan Conducted corporate social and environmental responsibility • Daily Operational Meeting oleh Tim Operational untuk mengecek apakah
lingkungan (TJSL) di berbagai area. (CSER) activities in various areas. ada kendala yang dialami ketika di lapangan, termasuk kerusakan yang harus
segera ditanggulangi.
Target 2024 2024 Target • Mengundang Chemical Supplier untuk memberikan Chemical Handling Training
Melanjutkan advokasi dan hubungan baik secara berkala Continuing regular advocacy and good relations with kepada tim secara berkala.
dengan komunitas di lingkungan Perseroan. communities in the Company’s surroundings. • Melakukan inovasi yang ditawarkan kepada pelanggan, seperti penggunaan
bahan material yang lebih ramah lingkungan, dan lainnya.
Strategi Pencapaian Target Target Achievement Strategy • Memastikan setiap produk yang ditawarkan telah memenuhi standar keselamatan
Melaksanakan kegiatan TJSL sejalan dengan 4 target Conduct CSER activities in line with 4 activity targets (Caring dan keamanan, yaitu Sertifikat SNI ISO 9001:2015 Manajemen Mutu.
kegiatan (Peduli Lingkungan, Peduli Pendidikan, Peduli for the Environment, Caring for Education, Caring for • Melaksanakan Survei Kepuasan Pelanggan untuk mendapatkan masukan
Pelanggan, dan Peduli Masyarakat) bekerja sama dengan Customers, and Caring for the Community) in collaboration mengenai kemampuan Perseroan dalam memenuhi produk/jasa yang
semua insan dalam Grup Perseroan. with all employees in the Company’s Group. dibutuhkan.
• Making revisions to the audit checklist to ensure it remains updated with actual
conditions.
Tantangan dalam Mencapai Challenges in Achieving • Conducting Daily Operational Meetings by the Operational Team to check for
Keberlanjutan Sustainability any challenges experienced in the field, including addressing any immediate
repairs needed.
Untuk mencapai kinerja Perseroan, kami telah To achieve sustainable performance, the Company has • Periodically inviting Chemical Suppliers to provide Chemical Handling Training
mengidentifikasi tantangan yang menjadi perhatian untuk identified challenges to be addressed collectively, as follows: to the team.
ditanggulangi bersama, di antaranya: • Implementing innovations offered to customers, such as the use of more
1. Perseroan memiliki tiga pilar bisnis, yaitu sektor properti, 1. The Company has three business pillars i.e. property, environmentally friendly materials, among others.
konstruksi, dan perhotelan, sehingga diperlukan construction, and hospitality sectors, therefore various • Ensuring that every product meets safety and security standards, namely the
pelibatan mitra dan pemasok yang sangat beragam partners and suppliers need to be involved so that they SNI ISO 9001:2015 Quality Management System Certificate.
untuk memahami konteks keberlanjutan. can comprehend the context of sustainability. • Conducting Customer Satisfaction Surveys to obtain feedback on the Company’s
2. Sektor properti dan konstruksi sangat bergantung pada 2. The property and construction sectors are highly ability to meet the products/services needed.
sumber daya alam untuk operasinya, sehingga Perseroan dependent on natural resources for their operations,
harus dapat memastikan adanya keberlanjutan material therefore the Company must be able to ensure the
yang ramah lingkungan. sustainability of environmentally friendly materials.
3. Persyaratan desain bangunan yang lebih ketat 3. Stricter building design requirements also pose a
m e m b e ri ka n t a n t a n g a n b a g i ka m i u n t u k challenge in maintaining a balance between economic,
mempertahankan keseimbangan antara aspek environmental, social and technological aspects.
ekonomi, lingkungan, sosial, dan teknologi.
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Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
PROPERTI | PROPERTY
• Approaching and providing information about the importance of sustainability
• Melaksanakan Customer Satisfaction Survey dalam setiap proses serah terima context to partners and suppliers.
pembelian rumah Edenhaus guna memastikan kualitas rumah sudah sesuai • Sending Guest Satisfaction Surveys to all hotel guests via email integrated with
dengan harapan customer. the hotel’s PMS system.
• Meningkatkan kepuasan tenant/pelanggan melalui tenant management system • Conducting Improvement Opportunities (IMPOPS) Meetings regularly to discuss
dan program customer relationship management di Suryacipta City of Industry and find solutions to guest complaints and feedback.
Karawang. • Providing periodic training to ensure service quality is maintained.
• Melakukan maintenance rutin pada pipa di Kawasan Industri untuk mencegah • Performing preventive maintenance for all guest rooms and public areas twice
terjadinya karat pada pipa distribusi yang berakibat kebocoran gas. a year.
• Membangun perumahan dengan fasilitas yang memadai. • Conducting planned maintenance, in accordance with manufacturer guidelines,
for all operational equipment in the hotel’s back-of-house area, including elevators,
• Conducting Customer Satisfaction Surveys during each handover process of generators, life safety equipment, cooking equipment, and fire extinguishing
Edenhaus house purchases to ensure that the quality of the houses meets systems.
customer expectations. • Conducting operational audits throughout the hotel and ensuring that corrective
• Enhancing tenant/customer satisfaction through a tenant management system actions have been taken.
and customer relationship management program at Suryacipta City of Industry • Conducting Mechanical, Electrical, and Plumbing (MEP) inspections throughout
Karawang. the hotel to ensure all building equipment is functioning properly and meeting
• Performing routine maintenance on pipes in the Industrial Area to prevent standards.
rusting, which can lead to gas leaks, in distribution pipes. • Holding Occupational Health and Safety (OHS) Meetings regularly and monthly
• Building residential areas with proper facilities. walkthroughs led by the Security Manager and Hygiene Manager.
• Implementing Hazard Analysis and Critical Control Point (HACCP) Standard for
hotel food management.
• Conducting periodic supplier audits to ensure compliance with HACCP standards.
PERHOTELAN | HOSPITALITY
• Melakukan pendekatan dan memberikan informasi mengenai pentingnya
konteks keberlanjutan kepada mitra dan pemasok.
• Mengirim Guest Satisfaction Survey kepada semua tamu hotel melalui email
yang terintegrasi dengan sistem PMS hotel.
• Melaksanakan Improvement Opportunities (IMPOPS) Meeting secara rutin
untuk mendiskusikan serta mencari solusi atas keluhan dan masukan yang
diberikan tamu.
• Melakukan pelatihan secara berkala agar mutu pelayanan tetap terjaga.
• Melakukan preventive maintenance untuk semua kamar tamu dan area publik
dua kali setahun.
• Melakukan planned maintenance, sesuai dengan manufacturer guidelines,
untuk semua seluruh peralatan operasional dalam back of house hotel yang
mencakup: lift, generator, peralatan keselamatan hidup, peralatan masak, dan
sertasistem pemadam kebakaran.
• Melaksanakan audit operasional di seluruh hotel dan memastikan bahwa tindakan
perbaikan telah dilakukan.
• Mengadakan inspeksi Mechanical, Electrical, and Plumbing (MEP) ke seluruh
hotel untuk memastikan seluruh peralatan dalam gedung bekerja dengan baik
dan sesuai standar.
• Mengadakan Occupational Health and Safety (OHS) Meeting secara berkala
serta walkthrough setiap bulan yang dipimpin oleh Security Manager dan
Hygiene Manager.
• Mengimplementasikan Hazard Analysis and Critical Control Point (HACCP)
Standard untuk food management hotel.
• Melakukan supplier audit secara berkala untuk memastikan kepatuhan terhadap
standar HACCP.
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Sekilas Perseroan [2-1] Nilai Budaya Perseroan
Company at a Glance Corporate Culture Value
Nilai budaya Korporasi menjadi pondasi bagi setiap The Corporate Culture values serve as the foundation for
Visi dan Misi Perseroan
insan Perseroan dan anak usaha. Komponen pokok yang every individual within the Company and its subsidiaries.
membentuk budaya korporasi Perseroan terdiri dari tiga The fundamental components shaping the Company’s
Vision and Mission hal, yaitu: corporate culture consist of three elements, as follows:
VISI VISION NILAI INTI | CORE VALUE
Mencakup prinsip-prinsip dasar yang diyakini baik dan benar oleh korporasi. Apabila
dijalankan secara konsisten oleh setiap jajaran Direksi dan karyawan Perseroan, diyakini
Membangun Indonesia yang lebih baik melalui unit akan membawa Korporasi menuju visi dan misinya.
usaha konstruksi, properti dan perhotelan yang The basic principles believed to be good and true, and if implemented simultaneously
and consistently by SSIA Group’s Directors and Employees, would enable the Company to
terpadu dan handal, terpercaya dan berkualitas achieve its vision and mission.
tinggi di Indonesia.
To be the most reliable, trusted and respected Indonesian property, SIKAP KERJA | WORK ATTITUDE
construction and hospitality group of companies.
Pelaksanaannya menjadi tindakan sehari-hari dalam mencerminkan nilai inti yang
harus dijalankan secara konsisten sehingga dapat menjadi budaya yang tertanam
dalam setiap individu Perseroan.
Its consistent implementation on a daily basis reflects the core value so that it would
become the behavior of each member of the Company.
MISI MISSION
KARAKTERISTIK | CHARACTERISTICS
Menyediakan produk-produk berkualitas dan
jasa pelayanan prima melalui kesungguhan dan Merupakan hal-hal yang terkandung di dalam sikap kerja agar perilaku utama
dapat berjalan secara efektif.
kehandalan manajemen untuk menciptakan
nilai yang optimal bagi para pelanggan, pemegang saham, Elements within work attitudes that ensure the major behavior is implemented
effectively.
karyawan dan masyarakat Indonesia.
To provide quality products and superior services through the commitment
and excellence of our people while creating optimal value for our shareholders,
customers, employees and the Indonesian people.
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Pada tanggal 12 Juli 2023, SSIA meluncurkan corporate On 12 July 2023, SSIA launched “TRUE” as its new corporate
culture baru yang diberi nama “TRUE”. TRUE merupakan culture. TRUE is a combination of the corporate cultural DEFINISI | DEFINITION
gabungan pilar budaya korporat yang terdiri dari pillars consisting of “Trustworthiness”, “Customer Focus”, CUSTOMER FOCUS Senantiasa mengutamakan kepuasan pelanggan.
“Trustworthiness”, “Customer Focus”, dan “Strive for and “Strive for Excellence”. Always prioritizing customer satisfaction.
Excellence”.
TAGLINE
“Melayani dengan Hati”
“Serving with Heart”
ARTI WARNA | MEANING OF COLOR
Melambangkan empati, growth, nature.
Symbolizing empathy, growth, nature.
ARTI LOGO | MEANING OF LOGO
Kesepakatan untuk melayani sepenuh hati bagi seluruh pihak
yang menjadi customer.
Agreement to serve all customers wholeheartedly.
Arti Harafiah : BENAR Literal Meaning : TRUE Sikap Kerja | Work Attitude Karakteristik | Characteristics
Service Excellence • Helpful • Accessible
Makna : SSI Way sebagai sesuatu yang benar Meaning : The SSI Way as something that is • Active Listening • Responsive
dan akurat untuk diterapkan dalam right and accurate to be applied in • Courteous
kehidupan sehari-hari. everyday life. Persistence • Drive for Results
• Patience
• Professional
• Teamwork
DEFINISI | DEFINITION
TRUSTWORTHINESS Selalu dapat dipercaya dan diandalkan.
Always being trustworthy and reliable.
DEFINISI | DEFINITION
TAGLINE STRIVE FOR Senantiasa berusaha mencapai hasil terbaik bagi seluruh pemangku kepentingan.
“Terpercaya” EXCELLENCE Always striving to achieve the best results for the stakeholders.
“Trustworthy”
TAGLINE
ARTI WARNA | MEANING OF COLOR
“Inovatif & Berkualitas”
Melambangkan trust, bold, kepercayaan diri, self esteem, dan tanggung “Innovative & Quality”
jawab.
Symbolizing trust, bold, confidence, self esteem, and responsibility. ARTI WARNA | MEANING OF COLOR
ARTI LOGO | MEANING OF LOGO Melambangkan sisi optimis, enlightment & kebahagiaan.
Symbolizing optimism, enlightenment & happiness.
Hati melambangkan kerendahan hati, kepedulian, apresiasi kepada setiap individu.
Tangan melambangkan kesepakatan untuk memberikan kepercayaan. ARTI LOGO | MEANING OF LOGO
Heart symbolizes humility, care, appreciation to everyone. Handshake symbolizes
mutual agreement and trust. Melambangkan keunggulan, kualitas & profesionalitas.
Symbolizing superiority, quality & professionalism.
Sikap Kerja | Work Attitude Karakteristik | Characteristics
Integrity • Honesty
Sikap Kerja | Work Attitude Karakteristik | Characteristics
• Compliance Value Creation • Innovative • Quality Assurance
• Consistent • Deliver Quality Products • Continuous Improvement
• Process Focus • Sense of Belonging
Respect • Care
• Open Deliver Solutions • Analytical
• Maintain Self-Esteem • Risk Assessment
• Fair • Decision Making
• Appreciation • Accountable
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Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Profil Perseroan Bidang Usaha dan Anak Usaha [2-6]
Company Profile Linies of Business and Subsidiaries
Bidang usaha Perseroan terdiri dari tiga, yaitu: The Company has three lines of business, as follows:
Nama Perusahaan Tanggal Pendirian
Company Name Date of Establishment
PT Surya Semesta Internusa Tbk 15 Juni 1971
1 PROPERTI | PROPERTY
15 June 1971
Dasar Hukum Pendirian Pengembang dan pengelola kawasan industri, real estate, gedung, dan pusat perdagangan.
Legal Basis of Establishment Anak Usaha: PT Suryacipta Swadaya (Suryacipta/SCS), PT TCP Internusa (TCP), PT Siti Agung Makmur/SAM
Bidang Usaha [2-6]
Line of Business (Jumana Bali Ungasan Resort berganti nama menjadi Umana Bali, LXR Hotels and Resorts), PT Surya Energi
Perseroan didirikan dengan nama PT Multi
Investments Ltd, berdasarkan Akta No. 37 Parahita (SEP) sebagai anak usaha Suryacipta.
Bergerak dalam bidang pengembangan
tanggal 15 Juni 1971 yang dibuat di hadapan Ny. kawasan industri, properti komersial, jasa
Umi Sutamto, S.H., Notaris di Jakarta dan telah Developers and operators of industrial estates, real estate, buildings and trade centers.
konstruksi, dan perhotelan melalui penyertaan
mendapat persetujuan dari Menteri Kehakiman Subsidiaries: PT Suryacipta Swadaya (Suryacipta/SCS), PT TCP Internusa (TCP), PT Siti Agung Makmur/SAM
pada Entitas Anak.
Republik Indonesia dalam Surat Keputusannya (Jumana Bali Ungasan Resort has changed its name to Umana Bali, LXR Hotels and Resorts), Suryacipta’s
No.J.A.5/150/16 tanggal 8 September 1971 serta subsidiary PT Surya Energi Parahita (SEP).
Engaged in industrial estate development,
diumumkan dalam BNRI No.80, tanggal commercial property, construction services, and
5 Oktober 1971, Tambahan No. 458 hospitality through investment in Subsidiaries.
The Company was established under the
2 KONSTRUKSI | CONSTRUCTION
name PT Multi Investments Ltd. based on Wilayah Operasional
Deed No. 37 dated 15 June 1971, prepared, Operational Area
and presented before Mrs. Umi Sutamto, S.H.,
13 kota tersebar di seluruh Indonesia, yaitu
Notary in Jakarta, approved by the Minister of Jasa kontraktor umum yang bergerak dalam sektor jasa konstruksi, seperti pembangunan gedung bertingkat
Medan, Pekanbaru, Lampung, Palembang,
Justice of the Republic of Indonesia by virtue tinggi, hotel, apartemen, pusat perbelanjaan, perkantoran, rumah sakit, industri, pekerjaan struktur, dan
Subang, Karawang, Jakarta, Cirebon, Jababeka,
of Decree No. J.A.5/15016 dated 8 September infrastruktur seperti jalan, jembatan, serta pekerjaan pemancangan.
Semarang, Surabaya, Bali, dan Jayapura.
1971, and announced in the BNRI No. 80, dated Anak Usaha: PT Nusa Raya Cipta Tbk (NRCA).
5 October 1971, Supplement No. 458
13 cities across Indonesia, namely Medan,
Pekanbaru, Lampung, Palembang, Subang, General contractor services operating in the construction sector, specializing in the construction of high-rise
Karawang, Jakarta, Cirebon, Jababeka, buildings, hotels, apartments, shopping centers, offices, hospitals, industrial facilities, structural work, and
Komposisi Pemegang Saham
Lebih dari 5% Semarang, Surabaya, Bali, and Jayapura. infrastructure such as roads, bridges, and piling work.
Shareholding Composition Over 5% Subsidiary: PT Nusa Raya Cipta Tbk (NRCA)
Alamat
PT Arman Investment Utama: 8,5% Address
Intrepid Investments Limited: 8,2%
PT Persada Capital Investama: 7,9% Tempo Scan Tower, Lantai 20 | 20th Floor
Masyarakat | Public: 75,4% Jl. H.R. Rasuna Said Kav. 3-4 Kuningan
Jakarta 12950
Indonesia
3 PERHOTELAN | HOSPITALITY
Telp. | Phone: +6221 526 2121, 527 2121 Pengembang serta pengelola hotel dan resort.
Faks | Fax: +6221 526 7878 Anak Usaha: PT Suryalaya Anindita International/SAI (Melia Bali Hotel dan Gran Melia Jakarta), PT BATIQA Hotel
E-mail: inquiry@suryainternusa.com Manajemen/BHM (BATIQA Hotels), PT Surya Internusa Hotels (SIH), PT Ungasan Semesta Resort/USR (Umana
Situs Web | Website: www.suryainternusa.com
Bali, LXR Hotels and Resorts).
Developers and operators of hotels and resorts.
Subsidiaries: PT Suryalaya Anindita International/SAI (Melia Bali Hotel dan Gran Melia Jakarta), PT BATIQA Hotel
Manajemen/BHM (BATIQA Hotels), PT Surya Internusa Hotels (SIH), PT Ungasan Semesta Resort/USR (Umana
Bali, LXR Hotels and Resorts).
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Keanggotaan Asosiasi [2-28] Skala Usaha
Association Membership Scale of Business
Uraian Satuan
Sebagai perusahaan yang bergerak dalam bidang As a company engaged in the construction sector, we are 2023 2022 2021
Description Unit
konstruksi, kami tergabung dalam berbagai asosiasi yang registered with various associations that are relevant to the
Jumlah Karyawan Orang 2.674 2.633 2.441*
relevan dengan bisnis utama Perseroan. Keanggotaan kami Company’s core businesses. Our membership in several Number of Employees People
di berbagai asosiasi juga seringkali membahas pentingnya associations also entails discussions about the importance
Total Laba (Rugi) Bersih Miliar Rupiah 177 176 (200)
aspek ekonomi, lingkungan, sosial, dan tata kelola. Beberapa of the economic, environmental, social, and governance Total Net Profit (Loss) Billion Rupiah
keanggotaan asosiasi yang diikuti oleh SSIA dan anak usaha aspects.
antara lain: Total Kapitalisasi
Total Capitalization
Kapitalisasi Pasar Miliar Rupiah 2.042,1 1.289,2 2.277,3
Nama Asosiasi Posisi Market Capitalization Billion Rupiah
Association Name Position
Total Aset 8.417 8.290 7.752
Asosiasi Pengusaha Indonesia (APINDO) Dewan Penasihat, Anggota Total Assets
Indonesian Employers Association (APINDO) Advisory Board, Member
Total Liabilitas 3.973 4.030 3.702
Himpunan Kawasan Industri (HKI) Indonesia Wakil Ketua Umum Bidang Agraria, Ketua Bidang TI & Komunikasi, Total Liabilities
Indonesian Industrial Estates Association (HKI) Ketua Bidang Hubungan Industrial, Wakil Ketua Bidang Perpajakan
Vice Chairman for Agrarian Affairs, Chairman for IT & Communications, Total Ekuitas (Tidak termasuk Kepentingan Non-Pengendali) 4.007 3.840 3.585
Chairman for Industrial Relations, Vice Chairman for Taxation Total Equity (Excluding Non-Controlling Interest)
Perhimpunan Hotel & Restoran Indonesia (PHRI) Pengurus Daerah Jakarta Bidang Sertifikasi Usaha dan SDM, Anggota, *Penyajian kembali informasi karena adanya peninjauan kembali data tahun 2021. [2-4]
Restatement following a review of 2021 data.
Indonesia Hotel & Restaurant Association (PHRI) Sekretaris BPD Provinsi, Sie. Bidang Pendidikan
Jakarta Regional Board for Business Certification and Human
Resources, Member, Provincial BPD Secretary, Sie. Education Division
Hotel Credit Manager Association (HCMA) Advisor | Advisor
Rantai Pasok [2-6]
Himpunan Manajer Pelatihan Perhotelan Indonesia (HMPPI)
Indonesian Hospitality Training Managers Association (HMPPI)
Ketua | Chairman
Supply Chain
Forum Komunikasi Lembaga Pelatihan Industri Daerah Jakarta
Selatan
Communication Forum for Regional Industrial Training Institutions in
Wakil Ketua | Vice Chairman Perseroan melibatkan berbagai pihak dalam proses The Company involves various stakeholders consisting of
South Jakarta bisnisnya yang terdiri dari vendor, kontraktor, konsultan, vendors, contractors, consultants, and local suppliers. The
Hotel Human Resources Management Association (HHRMA) dan pemasok lokal. Kerja sama yang terjalin dilakukan established partnerships refer to the Corporate Governance
berdasarkan Pedoman Tata Kelola Perusahaan dan Guideline and the Code of Conduct. The guideline regulates
Asosiasi Emiten Indonesia (AEI)
Indonesian Public Listed Companies Association (AEI)
Pedoman Perilaku (Code of Conduct). Pedoman tersebut the principle of optimal procurement of goods and
mencakup prinsip pengadaan barang dan jasa secara services based on the calculation of needs, as well as the
Asosiasi Kontraktor Indonesia (AKI)
Indonesian Contractors Association (AKI)
optimal berdasarkan perhitungan kebutuhan, serta procurement of goods and services that are carried out in
pengadaan barang dan jasa yang dilakukan secara adil, a fair, open, competitive, and transparent manner without
Asosiasi Pengelola Pusat Belanja Indonesia (APPBI)
Indonesia Shopping Center Association
terbuka, berdaya saing, transparan, dan tidak mengandung conflicts of interest.
unsur benturan kepentingan.
Asosiasi Public Relation
Public Relation Association
Perseroan melalui anak usahanya juga melakukan upaya The Company through subsidiaries also makes strategic
Bali Hotel Association
strategis bersama pemasok atau sub-kontraktor dalam efforts with selected suppliers or subcontractors to maintain
Anggota
Indonesia Corporate Secretary Association (ICSA)
Member rangka menjaga rantai pasokan yang sehat, seperti a healthy supply chain, such as partnerships agreements
Jakarta Hotel Association kesepakatan kerja sama untuk menetapkan harga jual to set selling prices when market price conditions are
saat kondisi harga pasar tidak menentu. Perseroan juga uncertain. The Company also ensures the availability of
Kamar Dagang dan Industri Indonesia (KADIN)
Indonesian Chamber of Commerce and Industry (KADIN) memastikan ketersediaan bahan baku pada setiap proyek raw materials in each project to minimize the impact of
guna meminimalisir dampak dari risiko kenaikan biaya dan the risk of rising costs and raw material scarcity.
Perkumpulan Pengusaha Konstruksi Terintegrasi (PAKTI)
Integrated Construction Entrepreneurs Association (PAKTI) kelangkaan bahan baku.
Real Estate Indonesia (REI)
Dalam rangka mencegah risiko yang mungkin terjadi To prevent risks that may occur in the supply chain, the
Asosiasi Hotel Controller & Accountant (AHCA) dalam rantai pasok, Perseroan telah melakukan beberapa Company has made the following efforts:
Hotel Controllers & Accountants Association (HCAA)
antisipasi sebagai berikut:
Asosiasi Purchasing Hotel Indonesia (APHI) 1. Menggunakan sumber daya secara lebih efisien dan 1. Using resources more efficiently and championing
Indonesian Hotel Purchasing Association (APHI)
menjunjung tinggi kesehatan dan keselamatan dalam health and safety in the supply chain, including
rantai pasok, termasuk preferensi untuk pemasok yang preference for suppliers with ISO 14001 and ISO 45001
memiliki sertifikasi ISO 14001 dan ISO 45001, serta certifications and environmentally friendly products.
Informasi lebih lanjut mengenai daftar keanggotaan asosiasi dapat dilihat pada Laporan Tahunan SSIA 2023. memiliki produk yang ramah lingkungan.
For further information regarding the association membership, please refer to SSIA’s 2023 Annual Report.
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
2. Melakukan pertemuan vendor secara berkala
untuk membangun komunikasi dua arah sekaligus
2. Conducting periodic vendor meetings to establish two-
way communication to disseminate the Company’s
Profil Laporan
mensosialisasikan program dan kebijakan rantai pasok supply chain programs and policies, and to receive Report Profile
Perseroan, serta mendengar masukan dari mitra bisnis input from business partners as basis of evaluation for
sebagai bahan evaluasi perbaikan. improvements.
3. Melakukan audit internal dan eksternal secara 3. Conducting regular internal and external audits. In
berkala. Selama tahun 2023, tidak ditemukan adanya 2023, there were no violations in goods and services Tentang Laporan [2-2][2-4][2-5]
pelanggaran praktik pengadaan barang dan jasa. procurement.
About the Report
Laporan Keberlanjutan PT Surya Semesta Internusa Tbk PT Surya Semesta Internusa Tbk (SSIA)’s Sustainability
diterbitkan setiap tahun bersamaan dengan Laporan Report is published annually together with the Annual
Perubahan Signifikan Tahunan. Laporan ini memuat informasi mengenai Report. This Report contains achievements, strategies,
Significant Changes pencapaian, strategi, dampak, respons terhadap kinerja impacts, responses to sustainability performance, as
keberlanjutan, serta dukungan terhadap pencapaian Tujuan well as support for the achievement of the Sustainable
Pembangunan Berkelanjutan (TPB) dengan periode waktu Development Goals (SDGs) for the 1 January-31 December
Selama tahun 2023, terdapat perubahan signifikan lainnya In 2023, there were several significant changes that occurred dari 1 Januari-31 Desember 2023. Laporan ini mengacu 2023 period. The contents of this Report refer to the Financial
yang terjadi di dalam Perseroan, antara lain: within the Company, as follows: pada Peraturan Otoritas Jasa Keuangan (POJK) No. 51/ Services Authority Regulation (POJK) No. 51/POJK.03/2017
• Pada 7 Juni 2023, terdapat perubahan susunan Dewan • On 7 June 2023, there was a change in the composition of POJK.03/2017 dan Surat Edaran Otoritas Jasa Keuangan and Circular Letter of The Financial Services Authority
Komisaris Perseroan dengan mengangkat 2 anggota the Board of Commissioners following the appointment (SEOJK) No. 16/SEOJK.04/2021, serta merujuk pada (with (SEOJK) No. 16/SEOJK.04/2021, and with reference to the
baru yaitu Bapak Frans Bedjo Wiantono sebagai of 2 new members: Mr. F. Bedjo Wiantono as reference to) Standar Global Reporting Initiatives (GRI) 2021. 2021 Global Reporting Initiative (GRI) Standards.
Komisaris; dan Bapak Irawan Chandra sebagai Komisaris Commissioner; and Mr. Irawan Chandra as Independent
Independen. Commissioner. Penyajian data kinerja ekonomi pada Laporan ini The data in this report were consolidated from PT Surya
• Pada 12 Juli 2023, SSIA meluncurkan nilai budaya internal • On 12 July 2023, SSIA launched a new internal corporate merupakan konsolidasi dari PT Surya Semesta Internusa Semesta Internusa Tbk (SSIA Group) and its subsidiaries.
Perseroan yang baru dengan nama “TRUE”, sehingga value, i.e. “TRUE”, leading to a change in the Company’s Tbk (SSIA Group) beserta seluruh entitas anak usahanya, Therefore, there are no discrepancies between the economic
terdapat perubahan nilai inti Perseroan. core values. sehingga tidak terdapat perbedaan antara data kinerja performance data presented and the Consolidated
• Pada 23 November 2023, Perseroan mengubah nama • On 23 November 2023, the Company changed the ekonomi yang disampaikan dengan Laporan Keuangan Financial Statements. However, there are differences in
Jumana Hotel Bali menjadi Umana Bali, LXR Hotels & name of Jumana Hotel Bali to Umana Bali, LXR Hotels Konsolidasian. Namun demikian, terdapat perbedaan the scope of reporting for 2022 and 2023 compared to
Resorts yang dikelola oleh merek Hilton LXR Hotels & & Resorts which is managed by the Hilton LXR Hotels lingkup pelaporan untuk tahun 2022 dan 2023 dengan 2021, as the scope of reporting for 2022 and 2023 does not
Resort. & Resort brand. tahun 2021, di mana lingkup pelaporan tahun 2022 dan 2023 include data from PT SLP Surya Ticon Internusa (SLP), as
tidak termasuk data dari PT SLP Surya Ticon Internusa (SLP) SLP is no longer a subsidiary of the Company. Similarly,
dikarenakan SLP sudah tidak menjadi anak perusaahan. environmental performance data and social performance
Sementara untuk data kinerja lingkungan dan kinerja sosial were consolidated from the SSIA Group and several of its
merupakan konsolidasi dari SSIA Group dan beberapa subsidiaries.
entitas anaknya.
Beberapa informasi yang dinyatakan atau disajikan Several pieces of information stated or restated in this
kembali (restatement) dalam Laporan ini, yaitu terkait data Report are related to LPG usage data, total energy
penggunaan LPG, total konsumsi dan intensitas energi, consumption and intensity, as well as total, intensity, and
serta total, intensitas, dan pengurangan emisi dikarenakan emission reductions due to changes in calculation methods.
adanya perubahan metode perhitungan. Selain itu, juga In addition, there are restatements for hazardous and toxic
terdapat restatement untuk data limbah B3 dan non-B3, (B3) waste and non-hazardous and toxic (non-B3) waste
luas tanah dijual, data kecelakaan kerja, jumlah karyawan, data, land area sold, work accident data, employee count,
target kinerja keuangan, dan biaya lingkungan hidup financial performance targets, and environmental costs
dikarenakan adanya peninjauan kembali data dari tahun following a review of data from previous years.
sebelumnya.
Internalisasi terkait Budaya Perusahaan dan SSIA dan Hilton Perkenalkan Umana Bali, LXR Hotels & Resorts
Implementasinya di SSI Group pada 12 Juli 2023 Pertama di Asia Tenggara pada 23 November 2023
Internalization of Company Culture and its Implementation SSIA and Hilton Debuts Umana Bali, the First LXR Hotels Perseroan menggunakan pihak eksternal untuk memeriksa The Company engaged SR Asia Indonesia, an external party,
at SSI Group on 12 July 2023 & Resorts in Southeast Asia, 23 November 2023
kualitas laporan sesuai prinsip pelaporan keberlanjutan dan to examine the quality of reports in line with sustainability
standar yang digunakan, yaitu SR Asia Indonesia. Proses reporting principles and standards used. The selection
pemilihan dilakukan melalui proses pengadaan vendor process was carried out through vendor procurement in
mengikuti SOP pembelian dari SSIA Holding serta telah line with SSIA Holding’s purchasing standard operating
disetujui oleh Wakil Presiden Direktur Utama dan Direktur procedures (SOP) and was approved by the Vice President
Keuangan. Proses penjaminan (assurance) juga mencakup Director and the Finance Director. The assurance process
verifikasi data dan konfirmasi dari seluruh kontributor also included data verification and confirmation from all
data dan pejabat tertinggi dari fungsi terkait. Di luar data contributors and top officials from relevant functions.
proses verifikasi, Perseroan juga telah melakukan validasi In addition to the verification process, the Company
terhadap seluruh data dan informasi kinerja keberlanjutan also validated all sustainability performance data and
hingga mendapatkan persetujuan dari Direksi dan Dewan information and subsequently obtained approval from
Komisaris sebelum dipublikasikan. the Board of Directors and the Board of Commissioners
prior to publication.
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Topik Material [3-1][3-2] Manajemen Sumber Daya | Resource Management
Material Topics
2
Berdasarkan isu-isu yang signifikan bagi Perseroan dan Based on significant issues for the Company and
pemangku kepentingan dalam kelangsungan usaha, stakeholders in business continuity, the Company has
Perseroan telah menetapkan topik material melalui diskusi determined material topics through an internal discussion
internal bersama Direksi serta pemangku kepentingan between the Board of Directors and internal and external Kepentingan Topik Material | The Importance of Material Topic Pilar Strategi Keberlanjutan | Sustainability Strategy Pillar
internal dan eksternal yang dilaksanakan pada 6 Desember stakeholders held on 6 December 2023. As a result of these Perseroan membutuhkan bahan baku atau material dengan kualitas Lingkungan | Environmental
yang baik, dengan berupaya mengurangi dampak negatif pada “Protecting the Environment”
2023. Berdasarkan hasil diskusi, terdapat perubahan pada discussions, there have been changes to the material lingkungan.
topik material di Laporan Keberlanjutan Tahun 2023, di mana topics in the 2023 Sustainability Report, including the The Company needs raw materials or materials with good quality
terdapat peleburan beberapa topik material, penghapusan consolidation of several material topics, the omission of in order to reduce its adverse impacts on the environment.
topik material “Masyarakat Lokal”, serta menambahkan the “Local Community” material topic, and the addition Batasan dan Dampak | Boundaries and Impacts
topik material baru, yaitu “Inovasi & Teknologi”. of a new material topic, namely “Innovation & Technology.” Internal Eksternal | External
Karyawan Partner Bisnis dan Pelanggan
Perubahan ini disesuaikan dengan hasil diskusi peninjauan In this Sustainability Report, the Company focuses on Employees Business Partners and Customers
kembali topik material tahun sebelumnya. Dalam Laporan seven material topics as the main issues from economic, Manajemen Iklim | Climate Management
Keberlanjutan ini, kami berfokus pada tujuh topik material environmental and social aspects whose impacts affect
sebagai isu utama dari aspek ekonomi, lingkungan, dan the Company’s sustainability. Material topics mapping
sosial yang dampaknya berpengaruh pada keberlanjutan was carried out based on the four pillars and the 3
Perseroan. Pemetaan topik material dilakukan berdasarkan Company’s support for the achievement of the Sustainable
empat pilar dan dukungan kami terhadap Tujuan Development Goals (SDGs).
Pembangunan Berkelanjutan (TPB).
Kepentingan Topik Material | The Importance of Material Topic Pilar Strategi Keberlanjutan | Sustainability Strategy Pillar
Daftar dan Alasan Topik Material, serta List and Reasons for Material Topics, as well Dalam kegiatan opreasionalnya, Perseroan memanfaatkan energi Lingkungan | Environmental
Batasan Dampak [3-2][3-3] as Impact Boundaries [3-2][3-3] dalam jumlah yang cukup signifikan, baik dari penggunaan bahan
bakar maupun listrik sehingga menghasilkan emisi Gas Rumah
“Protecting the Environment”
Kaca (GRK). Perseroan secara penuh menyadari bahwa kami tidak
dapat menghindari penggunaan bahan bakar dan listrik, akan tetapi
Layanan Unggul | Service Excellence Perseroan terus berupaya dalam melakukan efisiensi penggunaan
bahan bakar dan listrik dengan harapan emisi GRK yang kami
hasilkan mengalami penurunan.
In our operations, we consume a significant amount of energy
1 generated by fuel and electricity, resulting in greenhouse gas
(GHG) emissions. We are keenly aware that we cannot avoid fuel
and electricity consumption. However, we continuously strive to
efficiently consume fuel and electricity in order to reduce our GHG
emissions.
Kepentingan Topik Material | The Importance of Material Topic Pilar Strategi Keberlanjutan | Sustainability Strategy Pillar
Batasan dan Dampak | Boundaries and Impacts
Perseroan menyadari bahwa kompetensi sumber daya manusia • Produk dan Jasa | Products and Services
kami diperlukan untuk mencapai kinerja optimal, menghasilkan “Delivering Product & Service Excellence” Internal Eksternal | External
produk dan layanan yang berkualitas, menjamin keberlangsungan • Insan | People Karyawan Pemerintah dan Masyarakat Lokal
usaha, serta memberikan nilai tambah bagi seluruh pemangku “Looking after People” Employees Government and Local Community
kepentingan. Dengan demikan, kami selalu berupaya untuk
memberikan pendidikan dan pelatihan dalam rangka meningkatkan
kompetensi seluruh karyawan.
The Company recognizes that the competence of our human
resources is essential to achieve optimal performance, produce
quality products and services, ensure business sustainability, and
provide added value to all stakeholders. Therefore, we constantly
strive to provide education and training to enhance the competency
of all employees.
Batasan dan Dampak | Boundaries and Impacts
Internal Eksternal | External
Karyawan dan Pemegang Saham Partner Bisnis, Pelanggan, dan Masyarakat Lokal
Employees and Shareholders Business Partners, Customers, and Local Communities
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Manajemen Limbah dan Air | Waste and Water Management Inovasi & Teknologi | Innovation & Technology
4 7
Kepentingan Topik Material | The Importance of Material Topic Pilar Strategi Keberlanjutan | Sustainability Strategy Pillar Kepentingan Topik Material | The Importance of Material Topic Pilar Strategi Keberlanjutan | Sustainability Strategy Pillar
Dampak negatif dari kegiatan usaha kami adalah limbah, baik Lingkungan | Environmental Sebagai perusahaan yang bergerak di berbagai bidang jasa, kami Produk dan Jasa | Products and Services
limbah padat maupun limbah cair yang bersifat Bahan Berbahaya “Protecting the Environment” terus berupaya untuk berinovasi dan menggunakan teknologi “Delivering Product & Service Excellence”
dan Beracun (B3) maupun Non-B3. Perseroan juga memerlukan terbarukan untuk menjaga kepuasan pelanggan atas kualitas produk
banyak air untuk menjalankan usahanya. Untuk itu, Perseroan dan layanan kami.
bertanggung jawab dalam mengelola air, limbah, dan efluen agar As a company operating in various services sectors, we continuously
tidak mencemari lingkungan sekitar serta memastikan buangan strive to innovate and utilize renewable technologies to maintain
efluen di bawah standar baku mutu yang ditetapkan. customer satisfaction with the quality of our products and services.
The adverse impacts of our business activities include waste, both
Batasan dan Dampak | Boundaries and Impacts
solid and liquid, classified as Hazardous and Toxic Materials (B3) as
well as Non-B3. The Company also consumes a significant amount of Internal Eksternal | External
water to operate its businesses. Therefore, the Company is responsible Karyawan dan Pemegang Saham Pelanggan, Partner Bisnis
for managing water, waste, and effluents to prevent pollution of Employees and Shareholders Customers, Business Partners
the surrounding environment and ensure that effluent discharge
is below the established quality standards.
Batasan dan Dampak | Boundaries and Impacts
Internal Eksternal | External
Karyawan Pemerintah, Partner Bisnis, Masyarakat Lokal Tanggapan terhadap Umpan Balik
Employees Government, Business Partners, Local Community
Response to Feedback
Kesejahteraan, Keselamatan, dan Kesehatan Karyawan | Employee Well-being, Health, and Safety
Perseroan mengucapkan terima kasih kepada seluruh The Company is grateful to all stakeholders for their advice
5 pemangku kepentingan atas saran maupun kritik yang on and criticism of the 2022 Sustainability Report. Based
telah diberikan atas Laporan Keberlanjutan Tahun 2022. on this feedback, we strive to provide more comprehensive
Atas saran dan kritik ini, kami berupaya memberikan data data in this sustainability report through change in the
yang lebih komprehensif pada laporan keberlanjutan ini material topics through the addition of "Innovation &
Kepentingan Topik Material | The Importance of Material Topic Pilar Strategi Keberlanjutan | Sustainability Strategy Pillar melalui perubahan dan penambahan pada topik material, Technology”, as well as support for the SDGs. We also invite
Kami memastikan untuk menciptakan lingkungan kerja yang layak Insan | People yakni penambahan topik “Inovasi & Teknologi”, serta feedback on the 2023 Sustainability Report, which can be
dan aman dengan memprioritaskan keselamatan dan kesehatan “Looking after People”
kerja (K3) karyawan. Kami juga memastikan perlakuan yang
dukungan terhadap TPB. Kami juga menerima saran submitted through the feedback form at the end of this
setara untuk seluruh karyawan dengan menjaga keberagaman maupun kritik atas Laporan Keberlanjutan Tahun 2023 report or through the following channels:
di Perseroan. yang dapat disampaikan melalui lembar umpan balik pada
We create a decent and safe working environment by prioritizing
Occupational Health and Safety (OHS). We also ensure equal
akhir Laporan ini maupun melalui:
treatment for all employees by maintaining diversity within the
Company.
Batasan dan Dampak | Boundaries and Impacts
Internal Eksternal | External
Karyawan dan Pemegang Saham Partner Bisnis, Masyarakat Lokal, dan Pelanggan
Employees and Shareholders Business Partners, Local Community, and Customers Kontak terkait Pelaporan [2-3]
Contact Regarding the Report
Keselamatan dan Kesehatan Pelanggan | Customer Health and Safety
Public Relations Dept.
6 PT Surya Semesta Internusa Tbk
Tempo Scan Tower, Lantai 20 | 20th Floor
Jl. H.R. Rasuna Said Kav. 3-4 Kuningan - Jakarta 12950, Indonesia
Telp. | Phone: +6221 526 2121, 527 2121
Kepentingan Topik Material | The Importance of Material Topic Pilar Strategi Keberlanjutan | Sustainability Strategy Pillar Faks | Fax: +6221 526 7878
Sebagai perusahaan yang bergerak di bidang jasa, kami Produk dan Jasa | Products and Services
mengutamakan keselamatan dan kesehatan pelanggan untuk “Delivering Product & Service Excellence”
Surel | E-mail: pr@suryainternusa.com
meningkatkan nilai dan kepercayaan. Situs web | Website: https://www.suryainternusa.com
As a service company, we prioritizes customer safety and health to
increase value and trust.
Batasan dan Dampak | Boundaries and Impacts
Internal Eksternal | External
Karyawan dan Pemegang Saham Pelanggan
Employees and Shareholders Customers
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Tata Kelola Keberkelanjutan Saat ini, Perseroan belum memiliki fungsi khusus dalam
mengelola kinerja keberlanjutan, namun, komitmen
The Company has yet to have a separate function to manage
sustainability performance. However, the commitment to
Sustainability Governance keberlanjutan telah menjadi tanggung jawab kolektif sustainability has become the collective responsibility of all
bagi seluruh Direksi dan Departemen, baik di holding, Directors and Departments, both at the holding company,
unit bisnis, maupun anak usaha. Pengelolaan kinerja business units, and subsidiaries. The management of
keberlanjutan telah terintegrasi di seluruh fungsi. Dalam sustainability performance is integrated across all functions,
Struktur Tata Kelola Perseroan [2-9] pengelolaan kinerja keberlanjutan dikoordinasi oleh Divisi and is currently being coordinated by the Investor Relations
Investor Relations & Corporate Communications dan secara & Corporate Communications Division, which reports
Corporate Governance Structure langsung melaporkan kinerja keberlanjutan pada Direksi sustainability performance directly to the Board of Directors
dalam performance review setiap tengah dan menjelang every mid and toward the end of the year. The Board of
Struktur Tata Kelola Perseroan terdiri dari Rapat Umum The Corporate Governance Structure consists of the akhir tahun. Direksi dan Dewan Komisaris berperan dalam Directors and the Board of Commissioners play a role in
Pemegang Saham (RUPS), Dewan Komisaris dan Direksi, General Meeting of Shareholders (GMS), the Board of mengembangkan, menyetujui, serta memperbarui tujuan, developing, approving, and updating sustainability goals,
yang mempunyai peran penting dalam pelaksanaan GCG Commissioners, and the Board of Directors, all of which play nilai, strategi, dan kebijakan terkait keberlanjutan. Setiap values, strategies, and policies. Every 3 months, the Board
secara efektif. RUPS melakukan pengambilan keputusan a crucial role in the effective implementation of GCG. The 3 bulan sekali, Direksi dan Dewan Komisaris meninjau of Directors and the Board of Commissioners review the
penting yang didasari pada kepentingan Perseroan dengan GMS makes important decisions based on the Company’s efektivitas proses Perseroan terkait keberlanjutan dalam effectiveness of the Company’s sustainability-related
memperhatikan ketentuan pada Anggaran Dasar dan interests while adhering to the provisions of the Articles of rapat Dewan Komisaris. [2-12][2-13][2-14] processes in the Board of Commissioners meeting. [2-12]
peraturan yang berlaku. Sementara Dewan Komisaris Association and applicable regulations. Likewise, the Board [2-13][2-14]
merupakan organ pengawasan yang ditunjang oleh Komite of Commissioners serves as the supervisory body supported
Audit dan Komite Remunerasi. by the Audit Committee and the Remuneration Committee. Tugas Divisi Investor Relations & Corporate Communications The Investor Relations & Corporate Communications
antara lain: Division’s duties are as follows:
Di sisi lain, Direksi menjadi badan yang bertanggung jawab Conversely, the Board of Directors is responsible for the • Mengatur perencanaan Perseroan, termasuk strategi • Managing the Company’s planning, including the
penuh atas pengurusan Perseroan serta didukung oleh overall management of the Company with support from the keberlanjutan, serta memastikan inisiatif dan target sustainability strategy and ensuring that sustainability
Sekretaris Perusahaan dan Unit Audit Internal. Dengan Corporate Secretary and the Internal Audit Unit. Therefore, keberlanjutan telah menjadi bagian dalam perencanaan initiatives and targets are included in the short and long-
demikian, RUPS merupakan organ tata kelola tertinggi, the GMS serves as the highest governing body, whereas bisnis jangka pendek dan panjang pada holding, unit term business plans of the holding Company, business
sementara Direksi dan Dewan Komisaris merupakan badan the Board of Directors and the Board of Commissioners bisnis, dan anak usaha. units and subsidiaries.
tertinggi dalam tata kelola yang termasuk ke dalam level constitute the highest bodies within governance, falling • Memastikan efektivitas strategi komunikasi internal • Ensuring the effectiveness of internal and external
eksekutif senior. Perseroan memastikan tidak adanya under the senior executive level. The Company ensures the dan eksternal terkait isu keberlanjutan, serta berperan communication strategies related to sustainability
benturan maupun konflik kepentingan yang terjadi dalam absence of conflicts of interest in corporate governance. sebagai koordinator dalam program tanggung jawab issues, as well as acting as the coordinator of the
tata kelola perusahaan. [2-16] [2-16] sosial dan lingkungan (TJSL). corporate social and environmental responsibility (CSER)
program.
Informasi lebih rinci terkait struktur tata kelola organisasi, Further information regarding the organizational
komposisi badan tata kelola tertinggi, benturan governance structure, composition of the highest Pelatihan terkait Keberlanjutan [2-17][404-2]
kepentingan, fungsi, nominasi, pemilihan, serta evaluasi governance bodies, conflicts of interest, functions, Sustainability-Related Training
kinerja Direksi dan Dewan Komisaris tercantum pada nominations, elections, as well as performance evaluations
Laporan Tahunan PT Surya Semesta Internusa Tbk 2023. of the Board of Directors and the Board of Commissioners
[2-9][2-10][2-11][2-18] is available in the 2023 Annual Report of PT Surya Semesta Selama tahun 2023, karyawan SSIA mengikuti berbagai Throughout 2023, SSIA’s employees participated in various
Internusa Tbk. [2-9][2-10][2-11][2-18] pelatihan terkait keberlanjutan yang juga diikuti oleh Direksi sustainability-related training sessions also attended by the
dan karyawan Surya Internusa Group, di antaranya: Board of Directors and employees of the Surya Internusa
Struktur Tata Kelola Keberlanjutan [2-12][2-13] Sustainability Governance Structure Group, as follows:
Dewan Komisaris Topik Pelatihan Tanggal Pelaksanaan
No.
Board of Commissioner Training Subject Date
1. Unpacking Sustainability Reporting in Indonesia: Challenges, Best Practice, and Future Directions 17 Mei 2023
17 May 2023
KOMITE REMUNERASI KOMITE AUDIT 2. SSIA Group ESG Forum: Be Better Together 12 Juli 2023
Remuneration Committe Audit Committe 12 July 2023
3. Indonesia Green Incorporated – Driven Collaborations and Cooperation to Spearhead Sustainability 13 September 2023
4. Achieving Sustaninable Growth through Cohesive Collaboration 7 November 2023
DIREKSI
Board of Directors 5. ESG in Fixed Income Asia 2023 7-14 November 2023
6. Understanding Better the Climate Change: Be Preparing for the IFRS-ISSB Adoption 16-17 November 2023
7. Mandiri Sustainability Forum 2023 «Sustainability Acts: Why Now, What’s Next?» 7 Desember 2023
7 December 2023
CORPORATE SECRETARY INTERNAL AUDIT
CORPORATE INVESTOR RELATIONS &
PLANNING BUSINESS HUMAN RESOURCE & FINANCE ACCOUNTING INFORMATION
DEVELOPMENT GENERAL AFFAIRS LEGAL TECHNOLOGY
CORPORATE
& RISK MANAGEMENT COMMUNICATIONS
48 Be Better, Be Laporan Keberlanjutan 2023 Sustainability Report Laporan Keberlanjutan 2023 Sustainability Report Be Better, Be 49
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Komitmen Tata Kelola Keberlanjutan dan Manajemen Risiko [2-23][2-24] Kode Etik dan Budaya Keberlanjutan Perseroan
Sustainability Governance and Risk Management Commitment Code of Conduct and Corporate Sustainability Culture
Perseroan mencermati prinsip-prinsip manajemen The Company pays close attention to risk management Pedoman Perilaku dan Kode Etik Perusahaan menjadi dasar The Code of Conduct is the foundation for all employees in
risiko sebagai bagian dari penerapan praktik tata kelola principles as part of the implementation of good corporate bagi seluruh insan Perseroan dalam menjalankan tugas carrying out their professional duties. The Code of Conduct
perusahaan yang baik (good corporate governance/GCG) governance (GCG) practices through the implementation of profesinya. Pedoman tersebut mengatur nilai-nilai kejujuran regulates the values of honesty and a culture of integrity that
melalui penerapan Sistem Manajemen Risiko ISO 31000 the ISO 31000:2018 - Guidelines Risk Management System. dan budaya integritas yang wajib dipatuhi oleh seluruh must be observed by all employees. The Company regularly
Guidelines. Perseroan secara berkala telah mengidentifikasi The Company regularly identifies and maps risks based on insan Perseroan. Perseroan secara berkala memberikan disseminates the code of conduct and sustainability culture
dan memetakan risiko berdasarkan taksonomi yang a taxonomy that contains nine risk categories i.e. market sosialisasi terkait kode etik dan budaya keberlanjutan to all employees through various communication channels
berisikan sembilan kategori risiko, yaitu risiko pasar, risiko risk, legal risk, financial risk, commercial risk, operational kepada seluruh insan melalui berbagai media komunikasi in order to raise awareness of the code of conduct and shift
hukum, risiko keuangan, risiko komersial, risiko operasional, risk, human resources risk, information technology risk, dengan tujuan untuk menumbuhkan kesadaran yang the paradigm toward environmentally friendly behavior. In
risiko sumber daya manusia, risiko teknologi informasi, risiko disaster risk, and project risk. Each risk is assessed based tinggi akan implementasi kode etik dan mengubah perilaku 2023, there were no cases of ethical violations. However, the
bencana, dan risiko proyek. Setiap risiko dinilai berdasarkan on the likelihood and impact. menuju ramah lingkungan. Selama tahun 2023, tidak ada Company consistently encourages employees to actively
tingkat kemungkinan (likelihoods) dan dampak (impact). kasus pelanggaran etika yang terjadi, namun demikian, maintaining personal credibility and the Company’s
Perseroan tetap memberikan himbauan kepada karyawan reputation.
Di lain sisi, Perseroan telah menentukan rencana mitigasi In addition, the Company has prepared a risk mitigation untuk ikut serta menjaga kredibilitas pribadi dan reputasi
dari setiap yang ada dan mengevaluasi nilai risiko residual plan and evaluated the residual risk value after Perseroan.
setelah rencana risiko dilakukan. Berdasarkan pemetaan the implementation of the risk plan. Based on the
risiko yang dilakukan, Perseroan memahami bahwa risiko aforementioned risk mapping, the Company understands
iklim dapat memengaruhi peningkatan risiko keuangan, that climate risk can lead to increased financial, operational, Dukungan terhadap Antikorupsi
operasional, bencana, serta risiko proyek. Untuk itu, melalui disaster, and project risks. Therefore, through the Anti-corruption Support
Pilar Keberlanjutan, Perseroan berupaya untuk memitigasi Sustainability Pillar, the Company strives to mitigate these
risiko tersebut dengan pengelolaan biaya yang efisien, risks through efficient cost management, expenditure
prioritas pengeluaran, dan evaluasi arus kas. Perseroan juga prioritization, and evaluation of cash flows. The Company Meskipun Perseroan belum melakukan analisis mengenai Even though the Company has yet to conduct an analysis
telah memastikan pemenuhan Hak Asasi Manusia melalui has also ensured the fulfillment of Human Rights through potensi risiko korupsi dalam operasional Perseroan, of the potential risk of corruption in its operations, our
Pedoman Perilaku pada pasal 13 terkait “Persamaan dan the Code of Conduct, particularly in Article 13 on “Equality komitmen kamiterhadap perilaku Antikorupsi dan commitment to anti-corruption and gratuity behavior
Penghormatan pada Hak Asasi Manusia”. and Respect for Human Rights”. Gratifikasi telah dituangkan dalam Pedoman Perilaku is outlined in the Code of Conduct. The anti-corruption
(Code of Conduct). Program antikorupsi dan gratifikasi juga and gratuity program also serves as an effort to uphold
menjadi salah satu upaya dalam penegakan etika bisnis di business ethics within the SSIA Group. The Company also
SSIA Group. Perseroan juga menerapkan praktik antikorupsi implements and observes Law No. 8/2010 on the Prevention
dengan mengacu pada Undang-Undang No. 8 Tahun 2010 and Eradication of Money Laundering Crimes to support
Informasi lebih lanjut mengenai Tata Kelola Perseroan dan Manajemen Risiko dapat dilihat pada Laporan tentang Pencegahan dan Pemberantasan Tindak Pidana the Government in realizing justice and a healthy business
Tahunan PT Surya Semesta Internusa Tbk 2023. Pencucian Uang guna mendukung Pemerintah dalam climate. The Company has yet to conduct an analysis
Further information regarding Corporate Governance and Risk Management is available in the 2023 Annual rangka mewujudkan keadilan dan iklim usaha yang sehat. regarding the assessment of operations with corruption-
Report of PT Surya Semesta Internusa Tbk. Perseroan belum melakukan analasis terkait penilaian related risks. However, the Company’s Internal Audit Team
operasi yang memiliki risiko terkait korupsi, akan tetapi, Tim has evaluated the effectiveness of internal control systems
Internal Audit Perseroan telah melakukan evaluasi efektifan as a mitigation measure against fraud or corruption.
sistem pengendalian internal sebagai mitigasi adanya fraud Moreover, some of the Company’s subsidiaries are in the
ataupun korupsi. Beberapa anak usaha Perseroan juga process of obtaining ISO 37001 certification on Anti-Bribery
sedang melakukan perolehan sertifikasi ISO 37001 tentang Management Systems (ABMS). [205-1]
Sistem Manajemen Anti-Penyuapan (SMAP). [205-1]
Perseroan dan seluruh insan SSIA berkomitmen untuk The Company and all SSIA stakeholders are committed
mengutamakan kepentingan perusahaan di atas to prioritizing the interests of the Company over personal,
kepentingan pribadi, keluarga, kelompok, ataupun family, group, or factional interests to avoid corrupt practices
golongan untuk menghindari praktik korupsi dan gratifikasi. and gratuities in accordance with Law No. 20/2001 on
Komitmen ini tercantum dalam Kebijakan Good Corporate Amendments to Law No. 31/1999 on the Eradication of
Governance (GCG) Perseroan yang tercantum dalam Corruption Crimes. The Company will continuously maintain
situs web Perseroan yang dapat diakses oleh karyawan a healthy, transparent business competition climate, while
dan para pemangku kepentingan. Perseroan akan terus avoiding behaviors or actions that may lead to conflicts
berupaya mewujudkan iklim persaingan usaha yang sehat, of interest, as well as corruption, collusion, and nepotism
transparan, serta menghindari perilaku ataupun perbuatan- (KKN) crimes. Throughout 2023, there were no cases of
perbuatan yang dapat menimbulkan konflik kepentingan, corruption or gratuities within the Company. The Company
sekaligus tindak pidana korupsi, kolusi, dan nepotisme also ensured that there were no conflicts of interest. [2-15]
(KKN). Selama tahun 2023, tidak ada kasus korupsi maupun [205-2][205-3]
gratifikasi yang terjadi di lingkungan Perseroan. Perseroan
juga memastikan bahwa tidak ada konflik kepentingan
yang terjadi. [2-15][205-2][205-3]
50 Be Better, Be Laporan Keberlanjutan 2023 Sustainability Report Laporan Keberlanjutan 2023 Sustainability Report Be Better, Be 51
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Sistem Pelaporan Pelanggaran [2-26] INTERNAL | INTERNAL
Whistleblowing System (WBS)
Sistem Pelaporan Pelanggaran (Whistleblowing System The Whistleblowing System (WBS) is a mechanism for Pemegang Saham
atau WBS) adalah pengungkapan tindakan pelanggaran reporting violations, including unlawful actions, unethical Shareholders
atau pengungkapan perbuatan yang melawan hukum, behavior, or any other actions that may harm the Company
perbuatan tidak etis, ataupun perbuatan lainnya yang dapat or stakeholders. The development of WBS within the Metode Pelibatan dan Frekuensi
Topik Utama Tanggapan dan Tindak Lanjut
merugikan Perseroan maupun pemangku kepentingan. Company reflects SSIA’s commitment to enhancing the Method of Engagement and
Key Concerns Response and Follow Up
Frequency
Adanya WBS di Perseroan merupakan bentuk komitmen implementation of GCG principles to comply with the
• Kinerja tahunan Perseroan • RUPS Tahunan, RUPS Luar Biasa • Menerbitkan Laporan Tahunan dan Laporan
SSIA untuk menyempurnakan implementasi prinsip GCG Financial Services Authority (OJK) policies. Stakeholders can Company annual performance Annual GMS, Extraordinary GMS Keberlanjutan
dalam rangka kepatuhan terhadap kebijakan Otoritas Jasa file whistleblowing reports through official letters addressed • Arah perusahaan dan strategi • Paparan publik Publishing Annual Report and Sustainability Report
pertumbuhan Public expose • Mengembangkan strategi perusahaan yang adaptif
Keuangan (OJK). Laporan pelanggaran dapat disampaikan to the Company’s Board of Directors c/o Corporate Secretary, Company direction and growth • Korespondensi Developing adaptive company strategies
strategy Correspondence • Mempersiapkan laporan kinerja rutin
oleh pemangku kepentingan melalui surat resmi yang either through direct submission or by mail to the following • Kinerja keberlanjutan • Siaran pers/media dan wawancara Preparing regular performance reports
ditujukan ke Direksi Perseroan u.p. Corporate Secretary, address: Sustainability performance Media/press release and interviews • Menyiapkan siaran pers
• Aksi korporasi • Pertemuan analis keuangan Preparing press releases
dengan cara penyampaian langsung, ataupun dikirim Corporate actions Financial analyst gatherings • Merespons dan menyelaraskan regulasi pasar modal
• Rapat investor Responding and aligning to capital market regulations
melalui: Investor meetings • Memberikan solusi atas pertanyaan investor
Providing solutions to investor questions
• Pengkinian data di situs web dan media sosial SSIA
Data update on SSIA website and social media
Karyawan
Alamat | Address Tempo Scan Tower, 20th Floor
Jl. H. R. Rasuna Said Kav. 3-4
Employees
Kuningan, Jakarta 12950, Indonesia
Faksimili | Facsimile +62 21 526 2121/527 2121 Metode Pelibatan dan Frekuensi
Topik Utama Tanggapan dan Tindak Lanjut
Method of Engagement and
Key Concerns Response and Follow Up
Email corpsec1@suryainternusa.com Frequency
• Remunerasi dan tunjangan • Townhall dan forum yang dipimpin • Penjelasan arah Perseroan melalui forum Townhall
Remuneration and allowances oleh CEO atau senior manajemen, Explanation of the direction of the Company through
• Pengembangan karier dan minimal 2 kali setahun the Townhall forum
kesempatan pelatihan Townhall and forum led by CEO or • Penetapan remunerasi
Career development and training senior management, at least twice Determination of remuneration
opportunities a year • Penilaian kinerja berbasis KPI, dilakukan berkala setiap
• Keselamatan, kesehatan, dan • Survei keterlibatan karyawan tahun
kesejahteraan kerja Employee engagement survey KPI-based performance appraisal, conducted annually
Occupational health, safety, and • Email komunikasi internal dan SSI • Sistem Human Resources Information System (HRIS)
Dengan adanya WBS, Perseroan berharap dapat mendeteksi Through the WBS, the Company aims to detect early welfare Internal Portal (SIP!) untuk memudahkan administrasi yang dibutuhkan
secara dini (early warning) atas kemungkinan terjadinya warnings of potential problems resulting from violations • Keseimbangan kehidupan kerja Internal communications email karyawan
Work-life balance and SSI Internal Portal (SIP!) Human Resources Information System (HRIS) to
masalah akibat suatu pelanggaran yang berpotensi that could harm the Company or disrupt its business • Employee gathering dan aktivitas facilitate the administration needed by employees
ekstrakurikuler • Pelatihan dan pendidikan karyawan
merugikan Perseroan ataupun mengganggu jalannya operations. Throughout 2023, the Company did not receive Employee gathering and Employee training and education
extracurricular activities • Penetapan peraturan dan pelatihan K3 secara berkala
bisnis Perseroan. Selama tahun 2023, tidak ada pelaporan any whistleblowing reports. Establishment of regulations and regular OHS training
pelanggaran yang diterima oleh Perseroan. • Pelaksanaan employee gathering
Implementation of employee gathering
Pelibatan Pemangku Kepentingan [2-29]
Stakeholders Engagement
EKSTERNAL | EXTERNAL
Dalam rangka memenuhi kebutuhan pemangku In order to meet the needs of internal and external Pelanggan
kepentingan internal dan eksternal, Perseroan melakukan stakeholders, the Company conducts stakeholder mapping
Customers
pemetaan pemangku kepentingan yang tertera dalam as outlined in the Code of Conduct, which sets standards
Pedoman Perilaku (Code of Conduct), yang mengatur of behavior for interaction and engagement in accordance Metode Pelibatan dan Frekuensi
Topik Utama Tanggapan dan Tindak Lanjut
standar perilaku dalam berinteraksi dan pelibatan sesuai with the principles of fairness and equality. Method of Engagement and
Key Concerns Response and Follow Up
dengan prinsip kewajaran dan kesetaraan (fairness). Frequency
• Produk dan kualitas layanan • Survei kepuasan pelanggan dan • Providing one-stop service for customers di kawasan
Product and service quality tenant tahunan industri
• Pelayanan pelanggan Annual customer and tenant Providing one-stop service for customers in industrial
Customer service satisfaction survey areas
• Informasi keamanan dan • Aplikasi untuk tenant • Tenant visit
kesehatan terkait produk dan Application for tenants • Survei pelanggan
layanan • Komunikasi melalui media sosial Customer survey
Safety and health information dan situs web Perseroan • Terus mengembangkan produk dan layanan yang
regarding products and services Communication through the berkelanjutan
• Pengelolaan fasilitas Company’s social media and Continue developing sustainable product and services
Facility management corporate website • Pengkinian data di situs web dan media sosial SSIA
Data update on SSIA website and social media
52 Be Better, Be Laporan Keberlanjutan 2023 Sustainability Report Laporan Keberlanjutan 2023 Sustainability Report Be Better, Be 53
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
EKSTERNAL | EXTERNAL
Pemerintah
KINERJA
Government
Metode Pelibatan dan Frekuensi
KEBERLANJUTAN
Topik Utama Tanggapan dan Tindak Lanjut
Method of Engagement and
Key Concerns Response and Follow Up
Frequency
• Kepatuhan dengan hukum dan • Forum komunikasi • Pengembangan properti dan kawasan industri
peraturan yang berlaku Forum communication berbasis keberlanjutan
Compliance with applicable laws • Laporan Keuangan, Laporan Sustainability-based property and industrial estate SUSTAINABILITY PERFORMANCE
and regulations Tahunan, dan Laporan development
• Implementasi dari tanggung Keberlanjutan • Implementasi kesehatan dan keselamatan kerja, serta
jawab sosial Financial Report, Annual Report, perolehan sertifikasi seperti CHSE dan ISO 45001
Implementation of social and Sustainability Report Implementation of occupational health and safety, as
“Perseroan mengembangkan Pilar ESG dan
responsibility well as obtaining certifications such as CHSE and ISO
45001 Strategi Keberlanjutan, serta memetakan
topik material sebagai dasar untuk
memperkuat kinerja keberlanjutan.”
Kontraktor
Contractors “The Company develops ESG Pillars and
Sustainability Strategies, and maps material
Topik Utama Metode Pelibatan dan Frekuensi Tanggapan dan Tindak Lanjut
topics as the foundation to strengthen
Method of Engagement and sustainability performance.”
Key Concerns Response and Follow Up
Frequency
• Pemilihan partner sesuai • Vendor meeting • SOP Procurement
peraturan • Vendor procurement process • Dokumen evaluasi kinerja
Selection of partners according to • Kontrak kerja Performance evaluation documents
regulations Work contract
• Kepatuhan terhadap peraturan • Mekanisme penyerahan kerja
Compliance with regulations Work delivery mechanism
• Evaluasi kinerja
Performance evaluation
Partner Bisnis
Business Partners
Metode Pelibatan dan Frekuensi
Topik Utama Tanggapan dan Tindak Lanjut
Method of Engagement and
Key Concerns Response and Follow Up
Frequency
• Kualitas produk dan jasa • Pengembangan kemitraan • Menerbitkan Laporan Tahunan dan Laporan
Product and service quality Partnership development Keberlanjutan
• Pemilihan partner sesuai • Forum, komunitas, dan asosiasi Publishing Annual Report and Sustainability Report
peraturan Forums, communities, and • Menyiapkan laporan kinerja rutin
Selection of partners according to associations Preparing regular performance reports
regulations • Membagikan praktik terbaik
• Kepatuhan terhadap peraturan Sharing best practices
Compliance with regulations
• Evaluasi kinerja
Performance evaluation
Masyarakat Lokal
Local Communities
Metode Pelibatan dan Frekuensi
Topik Utama Tanggapan dan Tindak Lanjut
Method of Engagement and
Key Concerns Response and Follow Up
Frequency
• Keterlibatan Perseroan dalam Kegiatan pengembangan masyarakat • Program society management dalam pengelolaan
pengembangan masyarakat yang terjadwal dan berkelanjutan kawasan industri
Company involvement in Scheduled and continuous community Society management program in industrial estate
community development development activities management
• Penyediaan lapangan kerja sesuai • Keterlibatan dalam program komunitas
dengan company requirements Involvement in community programs
Provision of employment in • Program TJSL
accordance with company CSER Programs
requirements
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Membangun Ekonomi Indonesia Lebih Baik Nilai Ekonomi Langsung dan Didistribusikan (Miliar Rupiah) [201-1]
Direct Economic Value Generated and Distributed (Billion Rupiah)
Building a Better Indonesian Economy Uraian
Periode Pelaporan
Reporting Period
Description
2023 2022 2021
II Tambahan
Kinerja ekonomi Perseroan dikelola oleh Divisi Keuangan The Company’s economic performance is managed by the Addition
yang dievaluasi secara berkala oleh audit internal dan Finance Division, which is periodically evaluated by internal
Pendapatan Bunga | Interest Income 26 22 23
eksternal. Perseroan mengimplementasikan rencana and external audits. The Company implements short-term
bisnis jangka pendek dan jangka panjang sejalan and long-term business plans in line with established Laba Penjualan Aset Tetap | Gain on Sale of Fixed Assets 0 0 0
dengan strategi yang telah ditetapkan. Hingga akhir strategies. As of the end of 2023, the Company posted Lain-lain – bersih | Others - net 17 254 52
tahun 2023, Perseroan memperoleh pendapatan bersih Rp4,538 billion in net revenues, an increase compared to
Jumlah Nilai Ekonomi Langsung yang Dihasilkan
sebesar Rp4.538 miliar. Pendapatan tersebut mengalami Rp3,615 billion in the previous year. The aforementioned 4.581 3.891 2.428
Total Direct Economic Value Generated
peningkatan dibandingkan tahun sebelumnya yang growth was attributed to strong performance in three main
Nilai Ekonomi Langsung Didistribusikan
sebesar Rp3.615 miliar. Kenaikan pendapatan bersih ini segments. Property revenue increased by 37.1% (Rp231.0 Direct Economic Value Distributed
dikarenakan adanya kinerja yang kuat di tiga segmen billion), whereas SSIA’s revenues in the construction and
I Beban Langsung | Direct Costs (3.210) (2.697) (1.836)
utama. Pendapatan properti meningkat sebesar 37,1% hospitality segments rose by 17.5% and 52.2% (Rp430.2 billion
(Rp231,0 miliar), sedangkan pendapatan di segmen bisnis and Rp310.3 billion, respectively). [201-1] II Beban Usaha | Operating Expenses
konstruksi dan perhotelan SSIA meningkat sebesar 17,5% Penjualan | Selling Expenses (79) (52) (23)
dan 52,2% (masing-masing Rp430,2 miliar dan Rp310,3 Umum dan Administrasi | General and Administrative Expenses (653) (528) (433)
miliar). [201-1]
III Beban Lainnya | Other Expenses
Administrasi Bank | Bank Charges (1) (6) (4)
Kerugian Penurunan Nilai | Impairment Loss (23) (14) (8)
Informasi selengkapnya terkait kinerja ekonomi dapat dilihat pada Laporan Tahunan 2023. Depresiasi Properti Investasi | Investment Properties Depreciation (22) (17) (17)
Further information regarding economic performance is available in the 2023 Annual Report.
Lain-lain | Others (2) (28) (1)
IV Beban Keuangan | Financial Expenses (207) (234) (222)
V Beban Pajak Penghasilan Final | Final Income Tax Expenses (97) (83) (57)
VI Realisasi Penggunaan Dana TJSL | CSER Fund Utilization Realization (2,4) (1,3) (1,0)
Perbandingan Target dan Realisasi Kinerja Keuangan (Miliar Rupiah)
Jumlah Nilai Ekonomi Langsung Didistribusikan
Comparison between Target and Realized Financial Performance (Billion Rupiah) (4.296) (3.660) (2.602)
Total Direct Economic Value Distributed
2023 2022 2021 Nilai Ekonomi Langsung Lainnya
Pencapaian
Realisasi Realisasi Realisasi Other Direct Economic Value Generated
Achievements
Target Target Target
Realization Realization Realization I Bagian Laba (Rugi) Entitas Asosiasi & Ventura Bersama | Equity in Net Profit (Loss)
(10) (9) (23)
of Associate Entity & Joint Ventures
Pendapatan Bersih
3.843 4.538 3.452 3.615 2.191 2.353
Net Revenues II Manfaat Pajak Penghasilan | Income Tax Benefit (44) (15) 5
Laba (Rugi) Bersih III Kepentingan Non Pengendali | Non-Controlling Interest 55 32 (9)*
127 177 134 176 (234) (200)
Net Profit (Loss)
Jumlah Nilai Ekonomi Langsung Lainnya
1 8 (27)*
Total Other Economic Value Generated
Nilai Ekonomi Langsung dan Didistribusikan (Miliar Rupiah) [201-1] Jumlah Nilai Ekonomi Langsung yang Ditahan
Direct Economic Value Generated and Distributed (Billion Rupiah) 177 176 (200)
Total Direct Economic Value Retained
Periode Pelaporan * Penyajian kembali informasi karena adanya peninjauan kembali data. [2-4]
Uraian Reporting Period * Restatement of information due to review of data.
Description
2023 2022 2021
Nilai Ekonomi Langsung yang Dihasilkan Perubahan iklim yang terjadi secara tidak langsung Climate change indirectly impacts financial performance.
Direct Economic Value Generated berdampak pada kinerja keuangan. Atas hal tersebut, Consequently, the Company strives to raise awareness of
I Pendapatan Bersih Perseroan berusaha meningkatkan kesadaran pentingnya the importance of climate change mitigation. Based on
4.538 3.615 2.353
Net Revenues mitigasi perubahan iklim. Berdasarkan penilaian awal, initial assessments, climate risks such as extreme weather
Properti | Property 854 623 520 risiko iklim seperti perubahan cuaca ekstrem dan bencana events and natural disasters are closely related to business
Konstruksi | Construction 2.886 2.456 1.665
alam berhubungan erat dengan proses bisnis di sektor processes in the construction and property sectors. The
konstruksi dan properti. Perseroan mengidentifikasi Company identifies the influence of climate change by
Perhotelan | Hospitality 905 595 191
pengaruh perubahan iklim dengan melakukan pemetaan mapping transition risks and physical risks into its three
Lain-lain | Others 11 9 13 risiko transisi dan risiko fisik ke dalam tiga pilar bisnis business pillars. [201-2]
Perseroan. [201-2]
56 Be Better, Be Laporan Keberlanjutan 2023 Sustainability Report Laporan Keberlanjutan 2023 Sustainability Report Be Better, Be 57
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Risiko Dampak Perubahan Iklim [201-2] Membangun Harmonisasi bersama Insan
Climate Change Impact Risks
Perseroan
Risiko Iklim
Climate Risks
Risiko dan Kesempatan
Risks and Opportunities
Bisnis Pilar yang Terkait
Related Business Pillars
Building Harmony with All Employees
Risiko Transisi
Transition Risk
Standar Desain Bangunan
Building Design Standard
Penerapan standar desain bangunan yang berkelanjutan akan
memengaruhi biaya pembangunan dan kebutuhan investasi
Properti, Konstruksi, Perhotelan
Property, Construction, Hospitality
Karyawan SSIA [2-7]
teknologi yang lebih tinggi. Peluang untuk masa depan dengan SSIA’s Employees
menerapkan standar desain tersebut akan memberikan efisiensi
jangka panjang dan menghemat biaya operasional.
Karyawan merupakan aset penting bagi Perseroan untuk Employees are vital assets for the Company to provide
The implementation of sustainable building design standards will
impact construction costs and necessitate increased investment
menyediakan produk dan layanan yang berkualitas dan quality products and services to customers. As of end of
in technology. However, adhering to these standards will create terbaik bagi pelanggan. Hingga akhir tahun 2023, tercatat 2023, the Company employed 2,674 employees, consisting
opportunities for long-term efficiency gains and operational cost Perseroan mempekerjakan 2.674 karyawan yang terdiri dari of 2,077 (77.67%) male employees and 597 (22.33%) female
savings.
2.077 (77,67%) karyawan laki-laki dan 597 (22,33%) karyawan employees. On the other hand, the number of female
Biaya Konstruksi Penerapan efisiensi energi dan green building membutuhkan green Properti, Konstruksi perempuan. Di lain sisi, jumlah karyawan perempuan di employees in management positions was 92, accounting
Construction Cost feature dan penggunaan material ramah lingkungan, sehingga Property, Construction
posisi manajemen berjumlah 92 orang atau 3,44% dari total for 3.44% of the total workforce. All SSIA’s employees were
membutuhkan biaya konstruksi yang lebih tinggi.
karyawan. Seluruh karyawan SSIA merupakan karyawan full-time employees. As of end of 2023, the Company did
Di sisi lain, Perseroan dapat memanfaatkan peluang yang ada penuh waktu. Sampai akhir tahun 2023, Perseroan tidak not employ any external or outsourced workers. [2-7][2-8]
dengan pengembangan jasa konstruksi berkelanjutan untuk anak
memiliki pekerja di luar Perseroan atau pekerja alih daya.
usaha konstruksi sebagai value proposition di pasar.
[2-7][2-8]
The energy efficiency and green building application requires green
features and the use of sustainable materials, therefore requiring
higher construction costs. Komposisi Karyawan Berdasarkan Jenis Kelamin
Employee Composition by Gender
On the other hand, the Company can take advantage of existing
opportunities by developing sustainable construction services for Jenis Kelamin
Gender 2023 2022 2021
construction subsidiaries as a value proposition in the market.
Risiko Fisik Laki-laki | Male 2.077 2.074 1.944
Physical Risk Perempuan | Female 597 559 497
Banjir dan Bencana Alam Kemungkinan kerugian kehilangan nilai aset dan pendapatan Properti, Konstruksi, Perhotelan Jumlah | Total 2.674 2.633 2.441
Lainnya Akibat Perubahan karena adanya risiko banjir dan bencana alam, berkurangnya jumlah Property, Construction, Hospitality
Iklim hunian atau pengunjung di hotel dan properti komersial lainnya.
Floods and Other Natural Komposisi Karyawan Berdasarkan Jabatan
Disasters Caused by Climate Possible loss of asset value and income due to risks of floods and
Employee Composition by Position
Change natural disasters, reduced number of occupancy or visitors at hotels
and other commercial properties.
2023 2022 2021
Jabatan
Position Laki-laki Perempuan Laki-laki Perempuan Laki-laki Perempuan
Perseroan telah melaksanakan kewajiban dalam membayar The Company has also carried out its obligation to pay Male Female Male Female Male Female
pajak dan turut berkontribusi dalam Pembangunan taxes and contributed to Regional Development through Direktur/Setara Direktur
61 4 55 4 75 6
Daerah melalui anak usaha dan unit usaha Perseroan yang its subsidiaries and business units spread across several Director/Director Equivalent
tersebar di beberapa daerah di Indonesia. Selama tahun regions in Indonesia. In 2023, the Company did not receive GM/Senior Manager 185 88 197 82 203 101
2023, Perseroan tidak mendapatkan bantuan finansial dari any financial assistance from the Government. [201-4] Supervisor 481 166 401 137 402 104
Pemerintah. [201-4]
Tenaga Profesional
The Company also provides opportunities to entrepreneurs, Professional
1.350 339 1.421 336 1.264 286
Perseroan turut memberikan peluang kepada para local suppliers, and employees from surrounding areas
Jumlah
pengusaha, pemasok lokal, dan karyawan yang berasal to participate in the goods and services procurement Total
2.077 597 2.074 559 1.944 497
dari daerah sekitar untuk berpartisipasi dalam proses process. The Company involves local stakeholders in its
pengadaan barang dan jasa. Perseroan melibatkan pihak business activities by recruiting local communities and local
lokal dalam proses bisnisnya yaitu dengan merekrut suppliers. In 2023, 62% of employees of subsidiary PT Surya
karyawan dan pemasok lokal. Selama tahun 2023, Perseroan Internusa Hotels (SIH)/BATIQA Hotels, and 10% of employees
telah melakukan rekrutmen terhadap masyarakat lokal di of subsidiary PT Suryalaya Anindita International (SAI) were
sekitar wilayah operasional sebanyak 62% untuk PT Surya local employees originating from the surrounding areas.
Internusa Hotels (SIH)/BATIQA Hotels dan 10% untuk PT [203-2][204-1]
Suryalaya Anindita International (SAI). [203-2][204-1]
58 Be Better, Be Laporan Keberlanjutan 2023 Sustainability Report Laporan Keberlanjutan 2023 Sustainability Report Be Better, Be 59
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Komposisi Karyawan Berdasarkan Tingkat Pendidikan Tingkat Perputaran (Turnover) Karyawan
Employee Composition by Education Level Employee Turnover Rate
2023 2022 2021 2023 2022 2021
Tingkat Pendidikan Uraian
Education Level Laki-laki Perempuan Laki-laki Perempuan Laki-laki Perempuan Description Laki-laki Perempuan Laki-laki Perempuan Laki-laki Perempuan
Male Female Male Female Male Female Male Female Male Female Male Female
Strata 2 Karyawan Masuk (Orang)
27 16 35 17 37 14 177 76 326 114 88 33
Postgraduate Degree Employee Joining (People)
Strata 1 Karyawan Keluar (Orang)
479 217 446 189 408 167 192 64 207 55 184 29
Bachelor’s Degree Employee Leaving (People)
Diploma Rasio Perputaran Karyawan
427 193 415 176 312 139 9,3% 11,1% 10,3% 10,4% 9,2% 5,9%
Turnover Rate
Non-Akademik/SLTA
Non-Academic/High 1.144 171 1.178 177 1.187 177
School
Jumlah
2.077 597 2.074 559 1.944 497
Keberagaman dan Kesetaraan
Total
Diversity and Equality
Komposisi Karyawan Berdasarkan Status Ketenagakerjaan Perseroan berkomitmen untuk memberikan hak serta The Company is committed to providing equal rights and
Employee Composition by Employment Status perlakuan yang adil dan setara kepada seluruh (100%) fair treatment to all employees without discrimination based
karyawan tanpa adanya diskriminasi dari sisi gender, ras, on gender, race, ethnicity, or religion, in accordance with
2023 2022 2021
suku, maupun agama dengan merujuk pada peraturan labor regulations outlined in the Corporate Regulations and
Status Ketenagakerjaan
Employment Status Laki-laki Perempuan Laki-laki Perempuan Laki-laki Perempuan terkait tenaga kerja yang diatur dalam Peraturan Collective Labor Agreement (CLA). The Company ensures
Male Female Male Female Male Female Perusahaan (PP) dan Perjanjian Kerja Bersama (PKB). the absence of child labor, forced labor, and discriminatory
Tetap Perseroan memastikan tidak adanya pekerja anak, tenaga practices within its environment. Work assignments are
1.441 405 1.500 411 1.539 394
Permanent kerja paksa, maupun tindakan diskriminasi di lingkup grouped based on fields and abilities, thus creating a
Tidak Tetap Perseroan. Pembagian kerja dikelompokkan berdasarkan conducive and safe working environment. [2-30][405-1]
636 192 574 148 405 103
Contract bidang dan kemampuan, sehingga tercipta lingkungan [406-1][408-1]
Jumlah kerja yang layak dan aman. [2-30][405-1][406-1][408-1]
2.077 597 2.074 559 1.944 497
Total
Keberagaman Karyawan SSIA Group [2-7][405-1]
SSIA Group’s Employees Diversity
Rekrutmen dan Tingkat Perputaran Karyawan [401-1] Kelompok Usia 2023 2022 2021
Employee Recruitment and Turnover Rate (Tahun)
Laki-laki Perempuan Laki-laki Perempuan Laki-laki Perempuan
Age Group (Years) % %
Male Female Male Female Male Female
Perseroan melaksanakan proses rekrutmen karyawan tanpa The Company carries out the employee recruitment process > 55 177 8,5 20 3,4 143 20 133 11
membeda-bedakan gender, suku, agama, golongan, usia, without discrimination based on gender, ethnicity, religion, 45 - 55 673 32,4 157 26,3 696 143 694 138
serta pilihan politik. Pada tahun 2023, Perseroan merekrut social class, age, or political affiliation. In 2023, the Company
35 – 44 548 26,4 121 20,3 604 144 592 142
265 karyawan baru yang terdiri dari 182 (68,68%) karyawan recruited 265 new employees, comprising 182 (68.68%)
laki-laki dan 83 (31,32%) karyawan perempuan. Jumlah male employees and 83 (31.32%) female employees. This 25 - 34 549 26,4 235 39,4 471 194 453 172
tersebut menurun sebanyak 39,77% dibandingkan tahun number decreased by 39.77% compared to the previous 17 – 24 130 6,3 64 10,7 160 58 72 34
sebelumnya. Penurunan ini disebabkan oleh tingkat year. This decrease was due to the relatively high employee Jumlah
keterikatan karyawan yang cukup tinggi, ditandai dengan retention rate, as evidenced by a decreased turnover rate 2.077 100,0 597 100,0 2.074 559 1.944 497
Total
angka turnover yang juga menurun dibandingkan dengan compared to the previous year. Based on data from 2023,
tahun sebelumnya Berdasarkan data pada tahun 2023, the employee turnover rate was recorded at 9.3% for male
tercatat perputaran karyawan (employee turnover) sebesar employees and 11.1% for female employees. Keberagaman Direksi dan Dewan Komisaris SSIA Group [2-7][405-1]
9,3% untuk karyawan laki-laki dan 11,1% untuk karyawan SSIA Group’s Board of Directors and Board of Commissioners
perempuan.
Kelompok Usia 2023 2022 2021
Karyawan Baru Berdasarkan Kelompok Usia (Tahun)
New Employee by Age Group Laki-laki Perempuan Laki-laki Perempuan Laki-laki Perempuan
Age Group (Years) % %
Male Female Male Female Male Female
2023 2022 2021
> 85 - - 0 - 1 0 1 0
Kelompok Usia (Tahun)
Age Group (Years) Laki-laki Perempuan Laki-laki Perempuan Laki-laki Perempuan
75 – 84 1 10,0 0 - 1 0 2 0
Male Female Male Female Male Female
65 – 74 2 20,0 0 - 2 0 2 0
<30 93 55 193 81 42 17
55 – 64 5 50,0 0 - 3 0 2 0
30-50 81 26 127 31 43 16
<55 2 20,0 0 - 2 0 2 0
>50 8 2 6 2 3 0
Jumlah
Jumlah 10 100,0 0 - 9 0 9 0
182 83 326 114 88 33 Total
Total
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Remunerasi dan Tunjangan Karyawan Pengembangan Kompetensi Insan Perseroan
Employee Remuneration and Benefits
Employees’ Competency Development
Perseroan memberikan remunerasi dengan berdasarkan The Company provides remuneration based on job level,
kepada tingkat jabatan, kompetensi, serta pendidikan secara competency, and education fairly and evenly, ensuring no
adil dan merata, sehingga tidak ada faktor diskriminasi discrimination in the remuneration process. The standard Untuk pemberian produk dan layanan terbaik kepada To deliver the best products and services to customers,
dalam pemberian remunerasi. Standar pemberian upah/ wage/salary given to employees also complies with the pelanggan, diperlukan sumber daya manusia (SDM) human resources (HR) with high competence are necessary,
gaji karyawan juga telah sesuai dengan ketentuan Upah Regional Minimum Wage (UMR) set by the Indonesian yang memiliki kompetensi tinggi, sehingga peningkatan making employee competency enhancement crucial for
Minimum Regional (UMR) yang ditetapkan oleh Pemerintah Government, with a 1:1 ratio. kompetensi karyawan menjadi hal penting bagi Perseroan. the Company. In order to enhance the competence of all
Indonesia, dengan rasio 1:1. Dalam rangka meningkatkan kompetensi seluruh insan, personnel, the Company consistently organizes various
Perseroan senantiasa menyelenggarakan berbagai program training programs according to needs. Planning and
Di lain sisi, Perseroan juga memiliki program kesejahteraan Likewise, the Company also has welfare programs for pelatihan sesuai dengan kebutuhan. Perencanaan dan management of the educational and training impacts
bagi karyawan seperti tunjangan dan bonus yang employees such as benefits and bonuses determined pengelolaan dampak pendidikan dan pelatihan dikelola are overseen by the Human Resources Department (HRD),
ditentukan berdasarkan capaian kinerja dan kondisi based on performance achievements and the Company’s oleh Divisi Human Resources Department (HRD), di mana which then provides a performance report of the HR to
Perseroan. Tunjangan yang diberikan kepada karyawan condition. Benefits provided to employees consist of Holiday selanjutnya Divisi HRD akan memberikan laporan kinerja the President Director. The Company also has a Training
tetap dan tidak tetap berupa Tunjangan Hari Raya (THR), Allowance (THR), insurance and health expenses, as well as SDM kepada Presiden Direktur. Perseroan juga telah Implementation Standard Operating Procedure (SOP) that
asuransi, dan biaya kesehatan, serta hak cuti kerja sesuai the right to take leave according to applicable regulations. memiliki SOP Pelaksanaan Training yang harus dipatuhi must be observed by all employees. [3-3]
peraturan yang berlaku. Selain itu, karyawan tetap juga In addition, permanent employees receive hospitalization oleh seluruh karyawan. [3-3]
menerima tunjangan rawat inap. [401-2] benefits. [401-2]
Pada tahun 2023, Perseroan menyelenggarakan kegiatan In 2023, the Company conducted 18,298 training activities
pelatihan karyawan sebanyak 18.298 program pelatihan for employees, totaling 55,853 training hours attended
Program Pensiun Karyawan dengan total waktu pelatihan selama 55.853 jam yang diikuti
oleh 24.673 peserta. Pelatihan yang diberikan terkait dengan
by 24,673 participants. The trainings were conducted
in accordance with the Training Curriculum, covering
Employee Retirement Program orientasi karyawan, leadership/management training, employee orientation, leadership/management training,
standar prosedur operasional, komunikasi efektif, sistem standard operating procedures, effective communication,
Perseroan menyediakan program pensiun bagi karyawan The Company provides a retirement program for employees komputer, merek dagang, serta soft skill training. Selama computer systems, trademark, as well as soft skill training.
yang berusia 55 tahun melalui Badan Penyelenggara aged 55 and above through the Employment Social Security tahun 2023, Perseroan belum melaksanakan pelatihan In 2023, the Company had yet to conduct sustainability-
Jaminan Sosial (BPJS) Ketenagakerjaan dan mencadangkan Agency (BPJS Ketenagakerjaan) and sets aside funds for terkait keberlanjutan. [404-1][404-2] related training. [404-1][404-2]
dana untuk pensiun/PHK sesuai dengan peraturan retirement/layoff in accordance with prevailing regulations.
perundang-undangan yang berlaku. Adapun pencadangan As for the retirement fund allocation, 1% is deducted from Pelatihan dan Pengembangan Kemampuan Pekerja [404-1]
dana pensiun (BPJS Ketenagakerjaan) dibayarkan dari gaji employees’ salaries, and 2% is contributed by the Company. Employee Training and Capacity Development
karyawan sebesar 1% dan sebesar 2% dibayarkan Perseroan. Furthermore, the Company also enrolls employees in
Uraian Satuan
Selain itu, Perseroan juga mengikutsertakan karyawan the Manulife Financial Institution Pension Fund (DPLK) Description Unit 2023 2022 2021
dalam program Dana Pensiun Lembaga Keuangan (DPLK) program, which is fully (100%) paid by the Company. In 2023,
Jumlah Jam Pelatihan Jam
Manulife yang seluruhnya (100%) dibayarkan oleh Perseroan. the Company did not disburse retirement funds as there Total Training Hours Hours
55.853 19.992 15.032
Pada tahun 2023, Perseroan belum mengeluarkan dana were no employees entering retirement age in 2023. [201-3]
Jumlah Karyawan Karyawan
pensiun dikarenakan tidak adanya karyawan yang Total Employees Employees
2.674 2.633 2.441
memasuki masa pensiun di tahun 2023. [201-3]
Rata-rata Jam Pelatihan Jam/Tahun/Karyawan
20,9 7,6 6,2
Average Training Hours Hours/Year/Employee
Keterangan | Note:
Cuti Melahirkan Data tahun 2022 dan 2023 tidak termasuk SLP. | The 2022 and 2023 data did not include SLP.
Maternity Leave
Perseroan menjunjung tinggi hak asasi manusia sehingga The Company upholds human rights, and therefore provides
Perseroan juga memberikan hak cuti melahirkan (parental parental leave to employees as stipulated in the Corporate
leave) bagi karyawan sebagaimana yang tertuang dalam Regulations. Maternity leave for female employees is for 3
Peraturan Perseroan. Hak cuti untuk karyawan perempuan months, and paternity leave for male employees whose
adalah selama 3 bulan dan hak cuti untuk karyawan laki- spouses give birth is for 2 days. In 2023, there were no SSIA
laki yang istrinya melahirkan adalah selama 2 hari. Selama Holding employees who took maternity leave. [401-3]
tahun 2023, tidak terdapat karyawan SSIA Holding yang
mengambil cuti melahirkan. [401-3]
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Jumlah Jam Pelatihan Perseroan Tahun 2023 (Jam) [404-1]
Number of Company Training Hours in 2023 (Hours) Keselamatan dan Kesehatan Kerja (K3)
Kategori Karyawan
2023 2022 2021 Insan Perseroan
Employee Category Laki-laki
Male
Perempuan
Female
Laki-laki
Male
Perempuan
Female
Laki-laki
Male
Perempuan
Female
Employees’ Occupational Health and Safety (OHS)
Tetap | Permanent 27.394 7.395 6.178 2.993 1.910 1.291
Tidak Tetap | Contract 14.633 6.430 8.176 2.644 8.673 3.158
Jumlah | Total 55.853 19.992 15.032
Perseroan memprioritaskan keselamatan dan kesehatan Occupational Health and Safety (OHS) is a top priority in
kerja (K3) dalam kegiatan operasionalnya dengan mengacu all the Company’s operational activities that refer to the
pada Sistem Manajemen Keselamatan dan Kesehatan Occupational Health and Safety Management System
Rata-rata Jam Pelatihan Perseroan Tahun 2023 (Jam/Tahun/Karyawan) [404-1]
Number of Company Training Hours in 2023 (Hours/Year/Employee) Kerja (SMK3) dan kebijakan/prosedur terkait Kesehatan, (OHSMS), as well as policies/procedures related to Health,
Keselamatan, dan Lingkungan Kerja (Health, Safety, Safety, and Environment (HSE). This is done to create
2023 2022 2021 Environment/HSE). Hal ini dilakukan untuk menciptakan a safe and comfortable working environment for the
Kategori Karyawan
Employee Category Laki-laki Perempuan Laki-laki Perempuan Laki-laki Perempuan lingkungan bekerja yang aman dan nyaman bagi Insan Company's personnel. All employees are required to observe
Male Female Male Female Male Female Perseroan. Seluruh insan Perseroan diwajibkan untuk the aforementioned policy. To monitor the OHS impact
Tetap | Permanent 19,0 18,3 4,1 7,3 1,2 3,3 mematuhi kebijakan tersebut. Perseroan memantau management at subsidiaries, an internal and external
aktivitas pengelolaan dampak K3 pada anak usaha setiap OHSMS audit is conducted once a year. The audit results are
Tidak Tetap | Contract 23,0 33,5 14,2 17,9 21,4 30,7
satu tahun sekali dengan melakukan audit SMK3, baik used as the basis for follow-up performance improvement
dari pihak internal maupun eksternal. Hasil audit tersebut in the coming years. In 2023, the Company aimed for zero
menjadi dasar untuk melakukan peningkatan kinerja fatalities; however, there were 8 fatalities that occurred
pada tahun mendatang. Selama tahun 2023, Perseroan throughout the year. [3-3]
menargetkan nihil kecelakaan kerja fatal, akan tetapi,
terdapat 8 kecelakaan kerja fatal yang terjadi di tahun
ini. [3-3]
Upaya penerapan SMK3 dilakukan melalui berbagai The OHSMS is also carried out through following initiatives:
kegiatan, di antaranya: [403-1][403-8] [403-1][403-8]
• Penerapan ISO 45001:2018 dan ISO 14001:2015. • Implementation of ISO 45001:2018 and ISO 14001:2015.
• Penerapan Sistem Manajemen Mutu, K3 dan • Implementation of Quality, OHS and Environment
Lingkungan (SMMK3L) serta Program Ringkas, Rapi, Management System (QOHSEMS) and 5R (Ringkas,
Resik, Rawat dan Rajin (5R). Rapi, Resik, Rawat dan Rajin/ Brief, Neat, Clean, Caring
and Diligent) Program.
• Penyusunan job description berdasarkan aspek • Preparation of job descriptions based on Occupational
Keselamatan, Kesehatan Kerja & Lingkungan (K3L) Health, Safety, and Environment (OHSE) aspects for
untuk setiap jabatan hotel. each hotel position.
• Pemantauan dan pengukuran kualitas udara, air limbah, • Regular monitoring and measurement of air quality,
dan kebisingan rutin setiap 6 bulan sekali. wastewater, and noise every 6 months.
• Pelaporan Upaya Pengelolaan Lingkungan dan • Environmental Management Efforts and Environmental
Upaya Pemantauan Lingkungan (UKL-UPL) ke Dinas Monitoring Efforts (UKL-UPL) reporting to the
Lingkungan Hidup dan pelaporan K3 ke Dinas Tenaga Environment Agency and OHS reporting to the
Kerja secara rutin. Manpower Agency on a regular basis.
• Melaksanakan program inspeksi peralatan keadaan • Monthly inspection of emergency equipment and
darurat setiap sebulan sekali serta fasilitas instalasi supporting installation facilities.
penunjang.
• Pelaksanaan Medical Check Up (MCU) bagi para • Medical Check Up (MCU) for new employees before
karyawan baru sebelum bekerja. work.
Di lain sisi, Perseroan senantiasa berupaya mencegah The Company also makes efforts to prevent hazards that
bahaya yang mungkin terjadi di seluruh sektor dengan may occur in all sectors by developing procedures for OHS
pembuatan prosedur Identifikasi Aspek Bahaya K3 serta Hazard Aspects Identification, and Environmental Impact
Penilaian Dampak Lingkungan dan Risiko K3. Adapun and OHS Risks Assessment. The high-risk jobs and their
pekerjaan yang berisiko tinggi beserta pengelolaannya, management are as follows: [403-2][403-7]
antara lain: [403-2][403-7]
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Jenis Pekerjaan Risiko yang Ditimbulkan Upaya dan Tindak Lanjut Upaya lain yang dilakukan Perseroan guna meminimalisir The Company’s other OHS efforts include providing personal
Type of Work Type of Risk Mitigation and Follow Up dampak negatif K3 adalah dengan menyediakan APD, protective equipment, providing fire extinguishers and
Konstruksi | Construction penyediaan APAR, fire detector, penyediaan kotak first aid kits, providing vitamins and masks. Moreover, the
Bekerja pada Ketinggian Terjatuh • Memakai safety body harness Pertolongan Pertama pada Kecelakaan (P3K), serta Company enrolls all employees in BPJS Kesehatan and
Working at Height Fall • Penyediaan alat pengaman pemberian vitamin dan masker. Di lain sisi, Perseroan telah BPJS Ketenagakerjaan (mandatory), and also third-party
• Wearing a safety body harness mengikutsertakan seluruh karyawannya (100%) dalam insurance (not mandatory). Employees are also entitled to
• Provision of safety equipment
BPJS Kesehatan dan BPJS Ketenagakerjaan (wajib) serta receive information on occupational health, medical check-
Mengangkat Barang dengan Tower Material terjatuh • Memastikan pengoperasian TC telah menggunakan metode asuransi dari pihak ketiga (tidak wajib). Karyawan juga ups, as well as in-house clinics with doctors and nurses on
Crane (TC) Fallen materials yang benar
Lifting Goods with Tower Crane (TC) • Mengamankan area swing boom berhak mendapatkan informasi tentang kesehatan kerja, standby 24 hours. The Company also carries out joint sports
• Ensure that TC operations have used the correct method MCU, serta in-house clinic dengan dokter dan perawat activities through the formation of a futsal team, volleyball
• Securing the swing boom area
yang bersiaga selama 24 jam. Program lain yang dijalankan team, and basketball team, and provides sports facilities,
Pekerjaan di Area Panas Terjadinya kebakaran • Menghindari area dengan material yang mudah terbakar Perseroan ialah melaksanakan kegiatan olahraga bersama such as gyms, in business units. Likewise, Melia Hotel Bali
Work in High Temperature Area Fire • Proteksi bunga api
• Pemasangan Alat Pemadam Api Ringan (APAR) melalui pembentukan tim futsal, tim voli, dan tim basket, also organizes yoga and zumba activities. [403-3][403-6]
• Penggunaan Alat Perlindungan Diri (APD) saat pengerjaan serta menyediakan sarana olahraga seperti tempat gym
• Avoid areas with flammable materials
• Spark protection
di unit usaha. Melia Hotel Bali juga menyelenggarakan
• Fire extinguisher installation kegiatan yoga dan zumba bersama. [403-3][403-6]
• Use of Protective Personal Equipment (PPE) when working
Perhotelan | Hospitality Selama tahun 2023, Perseroan memberikan beberapa In 2023, the Company provided several OHS trainings to
Pengoperasian Gondola • Wire rope putus atau • Menjalankan SOP
pelatihan terkait K3 kepada karyawan, seperti pemadaman employees, such as fire fighting, first aid, basic life support,
Gondola Operation tidak menggunakan Implementing SOP kebakaran, kegawatdaruratan, pertolongan pertama cyber security, identification of signs of human trafficking,
safety net • Service rutin mesin gondola pada kecelakaan, bantuan hidup dasar, keamanan siber, occupational safety standard systems, emergency
Wire rope is broken or not Regular maintenance of gondola machine
using a safety net • Menyediakan perlengkapan APD identifikasi tanda-tanda perdagangan manusia, sistem procedures, et cetera. At Melia Bali Hotel, training sessions
• Terjatuh Provide PPE equipment standar keselamatan kerja, prosedur kedaruratan, dan on the use of fire extinguishers were also conducted, led
Fall
sebagainya. Di Melia Bali Hotel, juga dilaksanakan pelatihan directly by the Chief Security, along with earthquake
Pengecatan Gedung dan Terjatuh Memilih vendor yang sudah menerapkan K3 dengan baik untuk penggunaan APAR yang dipimpin langsung oleh Chief and tsunami disaster response simulations involving all
Pembersihan Kaca Luar Kamar Fall melakukan pengerjaan
Building Painting and Outdoor Choose vendors that has implemented OHS well to carry out the Security serta simulasi tanggap bencana gempa bumi employees and hotel guests staying on the day of the
Glass Cleaning work dan tsunami yang diikuti oleh seluruh karyawan dan tamu exercise. At NRCA, fire drills were also conducted once a
Perbaikan (Service) Lift Kemungkinan sistem • Pendampingan perbaikan oleh vendor/pihak ketiga hotel yang menginap pada hari pelaksanaan. Di NRCA juga year involving all divisions. Similarly, at SEP, annual disaster
Lift Service lift gagal, sehingga Repair assistance by vendors/third parties dilaksanakan simulasi kebakaran setiap satu tahun sekali emergency response training sessions were conducted for
menyebabkan kecelakaan • Penggantian tali seling secara berkala
yang melibatkan seluruh divisi. Sementara di SEP juga all employees. [403-5]
The possibility of the elevator Replace the alternating rope regularly
system failing causing an dilaksanakan pelatihan tanggap darurat bencana rutin
accident tahunan yang diikuti seluruh karyawan. [403-5]
Properti | Property
Perseroan juga telah melaksanakan berbagai upaya To further improve the quality of occupational safety, health
Pemeliharaan (Maintenance) Valve Kebakaran karena kebocoran • Safety briefing sebelum memulai pekerjaan
Box gas Safety briefing before work untuk meningkatkan kualitas keselamatan, kesehatan, and environment, in 2023, the Company conducted the
Valve Box Maintenance Fire due to gas leak • Pemeriksaan ada tidaknya kebocoran gas menggunakan gas dan lingkungan kerja selama tahun 2023, di antaranya: following efforts: [403-6][403-7]
detector
Check for gas leaks using a gas detector [403-6][403-7]
• Pemantauan dan pengukuran bahaya kebisingan, • Monitored and measured the dangers of noise, air
Pengambilan Contoh Gas Bumi • Terpapar gas Memberikan pelatihan bersertifikasi terkait pengerjaan
Natural Gas Sampling Gas exposure pengambilan contoh gas bumi pencemaran udara, dan pencemaran lingkungan sesuai pollution, and environmental pollution in accordance
• Kebakaran karena Provide certified training related to natural gas sampling dengan ambang batas; with the threshold;
kebocoran gas
Fire due to gas leak
• Perawatan genset, kubikel, trafo, diesel pump, dock • Maintained generator sets, cubicles, transformers, diesel
leveler, rolling door, serta scissor lift, kotak P3K, pompa pumps, dock levelers, rolling doors, and scissor lifts, first
Pelepasan dan Pemasangan Turbin • Kebakaran karena • Safety briefing sebelum memulai pengerjaan
Meter di Metering kebocoran gas Safety briefing before work banjir, dan lain sebagainya; aid kits, flood pumps, and so on;
Dismounting and Installing Turbine Fire due to gas leak • Pemeriksaan kebocoran gas menggunakan gas detector • Instalasi body thermal scanner di properti Perseroan; • Installed body thermal scanners on the Company’s
Meters in Metering • Terjepit flange to flange Check for gas leaks using a gas detector property;
turbin
Pinched by turbine flange • Pemasangan standar operasi prosedur saat bahaya • Installed standard operating procedures in the event
to flange kebakaran, gempa bumi, tsunami, dan ancaman bom; of fire, earthquake, tsunami, and bomb threats; and
• Terpapar gas
Gas exposure • Pemasangan rambu-rambu, poster, informasi terkait • Installed signs, posters, information related to COVID-19,
COVID-19, serta penerapan safety campaign di beberapa and ran safety campaigns in several vulnerable places
tempat yang berisiko guna meningkatkan kepedulian to increase OHSE awareness.
Guna meminimalisir dampak negatif K3, Perseroan To prevent adverse OHS impacts, the Company applies K3L.
menerapkan prinsip precautionary. Faktor K3 selalu the precautionary principle. In every project planning, the
menjadi hal penting dalam setiap perencanaan proyek. OHS factor remains an important concern. The Company Meskipun Perseroan telah berusaha secara maksimal dalam Despite the Company’s utmost efforts to prevent workplace
Perseroan memiliki panitia K3 yang disebut Panitia Pembina is equipped with Occupational Health and Safety Advisory mengantisipasi kecelakaan kerja, masih terdapat kasus accidents, incidents still occurred in 2023, ranging from
Keselamatan dan Kesehatan Kerja (P2K3). P2K3 terdiri dari Committee (OHSAC) consisting of employees who are kecelakaan kerja yang terjadi pada tahun 2023, baik dalam minor to severe, including fatalities. Throughout the year,
karyawan yang ditunjuk berdasarkan keterampilan dan appointed based on leadership skills and competencies. kategori ringan, sedang dan berat, serta fatal. Selama tahun there were 8 fatal accidents, with 7 occurring at the Melia
kompetensi kepemimpinan. Setiap karyawan juga dapat Each employee can also provide proposals and suggestions 2023, terjadi 8 kecelakaan fatal, terdiri dari 7 kecelakaan Bali Hotel and 1 at the BATIQA Hotel Jayapura. The fatal
menyampaikan usulan dan saran mengenai aspek K3 regarding occupational health and safety aspects through fatal di Melia Bali Hotel dan 1 kecelakaan fatal di BATIQA accident at the BATIQA Hotel Jayapura resulted from a
melalui Focus Group Discussion (FGD) yang dikoordinasikan Focus Group Discussions (FGDs) coordinated by the HRGA Hotel Jayapura Adapun kecelakaan fatal di BATIQA Hotel single incident on the way home from work. Following
oleh Divisi HRGA. [403-4] Division. [403-4] Jayapura disebabkan karena terjadinya kecelakaan tunggal this event, BATIQA Hotel Jayapura provided assistance in
di jalan sepulang kerja. Setelah kecelakaan tersebut, BATIQA managing the victims’ affairs with BPJS Ketenagakerjaan
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Hotel Jayapura juga membantu untuk mengurus BPJS
Ketenagakerjaan korban serta memberikan sumbangan.
and offered contributions. Meanwhile, the 3 fatal accidents
at the Melia Bali Hotel were highway incidents involving
Membangun Harmoni bersama Masyarakat
Sementara 3 kecelakaan fatal yang terjadi di Melia Bali Hotel
disebabkan oleh kecelakaan di jalan raya saat karyawan
employees commuting to and from work, while the other
4 fatal accidents happened on-site.
dan Pelanggan
berangkat dan pulang kerja, dan 4 kecelakaan fatal lainnya Building Harmony with Communities and Customers
terjadi karena adanya insiden saat bekerja.
Untuk memastikan agar kejadian fatal tersebut tidak To ensure that such fatal incidents do not recur, the Perseroan senantiasa berkomitmen dalam menjalin The Company is committed to building harmonious
terulang, Perseroan telah melakukan berbagai upaya, Company has undertaken various efforts, including hubungan yang harmonis seluruh pelanggan maupun interactions and relationships with customers and the
antara lain dengan mengundang Satuan Lalu Lintas untuk inviting the Traffic Unit to conduct safety riding awareness dengan masyarakat di sekitar daerah Perseroan beroperasi. communities around its operational areas. The Company
melakukan sosialisasi mengenai safety riding, melakukan campaigns, providing safety training, particularly focusing Perseroan secara penuh menyadari bahwa keseimbangan is keenly aware that a balance between business and
pelatihan terkait safety, khususnya personal safety di on personal safety in the workplace, and installing safety antara bisnis dan pembangunan yang berkelanjutan sustainable development can be achieved by empowering
lingkungan kerja, serta memasang pengumuman terkait notices at several points accessible to employees. In addition, dapat tercapai dengan adanya peran dari pelanggan serta the role of customers and the local communities.
keamanan di beberapa titik kerja yang dapat diakses the Company ensures the absence of work-related ill health. masyarakat sekitar.
karyawan. Selain itu, Perseroan juga memastikan tidak [403-9][403-10]
terjadinya penyakit akibat kerja (PAK). [403-9][403-10]
Tanggung Jawab Sosial dan Lingkungan (TJSL)
Tingkat Kecelakaan Kerja [403-9]
Corporate Social and Environmental Responsibilities (CSER)
Occupational Accident Rate
2023 2022
Perseroan melaksanakan kegiatan TJSL melalui SSIA CSR The Company implements CSER activities through the
Kategori Karyawan Tetap Karyawan Tidak Tetap Karyawan Tetap Karyawan Tidak Tetap Shared Program yang diselenggarakan secara bersamaan SSIA CSR Shared Program, which is jointly organized by
Permanent Employee Contract Employee Permanent Employee Contract Employee 2021
Category oleh entitas SSIA Group dan dikoordinasikan oleh SSIA SSIA Group entities and coordinated by SSIA Holding. The
Laki-laki Perempuan Laki-laki Perempuan Laki-laki Perempuan Laki-laki Perempuan Holding. CSR Shared Program berfokus pada 4 target, yaitu CSR Shared Program focuses on 4 targets: Environmental
Male Female Male Female Male Female Male Female Peduli Lingkungan, Peduli Pendidikan, Peduli Pelanggan, Care, Education Care, Customer Care, and Community Care.
Ringan dan Peduli Masyarakat. Sepanjang tahun 2023, realisasi biaya Throughout 2023, CSER costs amounted to Rp2,417,524,651,
5 3 12 6 16 4 6 0 42
Minor TJSL sebesar Rp2.417.524.651, meningkat dibandingkan went up compared to Rp1,245,370,265 in the previous
Sedang realisasi tahun sebelumnya yang sebesar Rp1.245.370.265. year. The increase was due to SSIA’s participation in CSER
dan Berat
5 1 3 0 22 5 1 1 9 Peningkatan disebabkan oleh adanya partisipasi SSIA dalam activities/programs after the end of the pandemic and the
Moderate
kegiatan/program TJSL setelah pandemi berakhir serta increase in net profit in 2022, resulting in an increase in the
and Major
meningkatnya net profit di tahun 2022, sehingga terjadinya budget for SER operational expenses. Activities carried out
Fatal 5 1 2 0 0 0 0 0 0
peningkatan anggaran untuk biaya operasional TJSL. by the Company and its subsidiaries were as follows: [413-1]
Jumlah 15 5 17 6 38 9 7 1 Beberapa kegiatan yang telah dijalankan oleh Perseroan
51
Total 20 23 47 8 beserta anak usahanya antara lain: [413-1]
Kegiatan TJSL Tahun 2023
CSER Activities in 2023
Kegiatan
Program
Activity
Peduli Masyarakat Melakukan kegiatan donor darah di beberapa unit.
Community Care Conducted blood donation activities at several units.
Perbaikan Infrastruktur
Perbaikan jalanan desa untuk mempermudah mobililasi warga, sarana ibadah, serta pemberian bantuan
berupa bahan bangunan untuk Bedah Rumah Warga di sekitar BATIQA Hotel Pekanbaru.
Infrastructure Repair
Repaired village roads to facilitate the mobility of residents, provided facilities for worship, and provided
assistance in the form of building materials for Renovating Residents’ Houses around BATIQA Hotel
Pekanbaru.
Donasi dan Kegiatan Lainnya
Pemberian donasi kepada beberapa panti asuhan, kegiatan bersih-bersih Masjid dan mushola, donasi ke
gereja, serta pemberian hewan kurban dalam rangka Idul Adha.
Donations and Other Activities
Donated to several orphanages, mosque and prayer room cleaning activities, donated to churches, and
provided sacrificial animals for Eid al-Adha.
28build: Bersama Membangun Indonesia
Bertepatan dengan Hari Sumpah Pemuda 2023, SSIA bekerja sama dengan Habitat Indonesia
melaksanakan kegiatan "Habitat for Humanity: 28build Bersama Membangun Indonesia di Desa
Margamulya, Mauk. Sebanyak 22 karyawan SSIA mengikuti program volunteering dan telibat dalam
kegiatan membangun 1 rumah bagi 1 keluarga yang kurang mampu.
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Kegiatan TJSL Tahun 2023
CSER Activities in 2023
Dampak Operasional Perseroan
The Company’s Operational Impacts
Kegiatan
Program
Activity
28build: Building Indonesia Together Perseroan bekerja sama dengan pemasok dan membuat In working with suppliers, the Company has prepared
Coinciding with Youth Pledge Day 2023, SSIA collaborated with Habitat Indonesia to conduct the “Habitat kebijakan terkait Prosedur Pembelian yang diatur dalam Purchasing Procedures and policies, each of which is
for Humanity: 28build Building Indonesia Together” activity in Margamulya Village, Mauk. A total of 22
SSIA employees participated in the volunteering program and engaged in building one house for one
masing-masing Unit Usaha sesuai dengan kebutuhan. regulated at the Company’s Business Units as needed.
underprivileged family. Aktivitas Perseroan dalam menyediakan produk dan jasa The Company’s activities in providing products and
tentu memiliki dampak positif dan negatif bagi masyarakat services certainly have positive and negative impacts on
Peduli Lingkungan Membersihkan sungai di sekitar area BATIQA Hotel Cirebon. sekitar. Perseroan telah melakukan pemetaan atas dampak the surrounding community. The Company has mapped
Environmental Care Cleaned up the river around the BATIQA Hotel Cirebon area. positif sebagai peluang dan dampak negatif sebagai risiko positive impacts as opportunities and negative impacts as
yang harus dimitigasi. Dampak ini di antaranya: [2-25][413-2] risks that must be mitigated, as follows: [2-25][413-2]
Pemberian bantuan air bersih kepada masyarakat wilayah Kecamatan Ciampel dan Karawang Barat.
Provided clean water assistance to the community in Ciampel and West Karawang Sub-Districts. Dampak Negatif | Negative Impact
Dampak Positif
Positive Impact Dampak Cara Mengatasi Dampak
Impact Impact Management
Peduli Pendidikan Beasiswa SMK Suryacipta
Membantu meningkatkan perekonomian Penggunaan sumber daya alam yang besar, Meningkatkan efisiensi
Edcucation Care Program donasi untuk memberikan beasiswa biaya pendidikan siswa SMK Suryacipta yang dilaksanakan
dan pendidikan masyarakat sekitar baik energi dan air Improving efficiency
sejak tahun 2010. Donasi yang diberikan digunakan untuk biaya operasional pendidikan 4 siswa selama
Assisting in improving the economy and Utilization of significant natural resources,
mereka belajar di SMK Suryacipta sampai dengan lulus sekolah.
education of the surrounding community including energy and water
Suryacipta Vocational School Scholarship Menyerap tenaga kerja dan pemasok lokal Adanya limbah dan emisi dari proses usaha Mengelola limbah dan menghitung
A donation program aimed at providing educational scholarships to students of Suryacipta Vocational dari sekitar wilayah Generation of waste and emissions from pengurangan emisi
School, which has been implemented since 2010. The donations are used for the operational costs of Employing local labor and suppliers from business processes Managing waste and calculating emission
education for four students throughout their study period at Suryacipta Vocational School until they the surrounding area reductions
graduate.
Berkontribusi pada pembayaran pajak Perubahan bentang alam karena Memastikan kepatuhan pada regulasi dan
Contributing to tax payments pembangunan konstruksi menjaga ekosistem di sekitar pembangunan
Noble Devotion Alteration of natural landscapes due to konstruksi
SSIA bersama dengan Team Peduli Karya Salesian Don Bosco turut serta dalam program donasi Bosco construction development Ensuring compliance with regulations and
Charity Dinner "Noble Devotion". Program ini bertujan untuk membangun asrama SMP Bhakti Mulia preserving ecosystems around construction
Purwodadi dan SMK St. Yusuf Blitar, sehingga para siswa dapat memperoleh tempat belajar yang layak. development
SSIA, together with the Salesian Don Bosco Peduli Karya Team, participated in the “Noble Devotion” Bosco
Charity Dinner program. The program aimed to build dormitories at Bhakti Mulia Junior High School in Menyerap tenaga kerja lokal Pemakaian air dan energi berupa listrik dan Melaksanakan penghematan air dan energi
Purwodadi and St. Yusuf Vocational High School in Blitar to provide students with decent learning facilities. Employing local workforce LPG dalam jumlah besar Implementing water and energy
High consumption of water and energy conservation measures
resources such as electricity and LPG
Peduli Pelanggan Donasi kedukaan untuk relasi atau rekanan serta pemberian bunga papan.
Customer Care Condolence donations for related parties or associates as well as the provision of condolence flower boards.
Menyerap pemasok lokal untuk Menghasilkan limbah dari operasional hotel Melaksanakan pemisahan limbah dan
menyalurkan kebutuhan hotel dari berupa limbah padat, limbah cair, dan bekerja sama dengan pihak ketiga yang
kebutuhan F&B hingga entertainment limbah B3 dalam jumlah yang cukup besar sudah memiliki sertifikasi agar semua
Engaging local suppliers to fulfill hotel Generation of waste from hotel operations limbah dikelola dengan baik
needs from F&B to entertainment including solid waste, liquid waste, and Implementing waste separation and
hazardous and toxic (B3) waste in significant collaborating with certified third parties to
quantities ensure proper waste management
Membantu meningkatkan perekonomian Pada saat tingkat hunian tinggi, • Hotel memperkenalkan Melia Bali
dan pendidikan masyakarat sekitar meningkatkan kemacetan di Nusa Dua Bali Excursion, di mana tamu dapat keliling
Assisting in improving the economy and dan pencemaran emisi ke beberapa aea dengan menggunakan
education of the surrounding community During peak occupancy, exacerbation of bus yang disiapkan hotel untuk
traffic congestion in Nusa Dua, Bali, and mengurangi pencemaran emisi
emission pollution • Melia Bali mempertahankan jumlah
landscape 60% dari total area secara
keseluruhan
• The Hotel introduces Melia Bali
Excursion, where guests can tour several
areas using buses provided by the hotel
to reduce emission pollution
• Melia Bali maintains 60% landscape
coverage of the total area overall
Potensi pelanggaran terhadap ketentuan Penyediaan ruang hijau bagi para penghuni
lingkungan di lingkungan TCP karena perumahan
proses pembangunan belum menggunakan Providing green spaces for residential
material ramah lingkungan occupants
Potential violations of environmental
regulations in the TCP area due to
construction processes not utilizing
environmentally friendly materials
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Menjaga Kualitas Produk dan Layanan •
•
Melaksanakan equipment certification untuk alat-alat di hotel seperti elevator.
Memiliki patrol control untuk petugas keamanan.
Maintaining Products and Services Quality • Mengirim Guest Satisfaction Survey kepada tamu hotel melalui email yang terintegrasi dengan sistem PMS
hotel.
• Melaksanakan Improvement Opportunities (IMPOPS) Meeting secara rutin untuk mendiskusikan serta
mencari solusi atas keluhan dan masukan yang diberikan tamu.
• Melakukan pelatihan secara berkala agar mutu pelayanan tetap terjaga.
• Melakukan perawatan preventive maintenance untuk semua kamar tamu dan area publik dua kali
Menjaga kualitas produk dan layanan sangat penting Maintaining the quality of products and services is crucial setahun.
dilakukan oleh Perseroan karena dapat berdampak for the Company as it can impact customer safety and • Melakukan planned maintenance sesuai dengan manufacture guidelines untuk seluruh peralatan
operasional dalam back of house hotel yang mencakup lift, generator, peralatan keselamatan hidup,
pada keselamatan dan kesehatan pelanggan, reputasi health, the Company’s reputation, as well as customer trust peralatan masak, serta sistem pemadam kebakaran.
Perseroaan, serta kepercayaan dan kepuasan pelanggan. and satisfaction. Therefore, the Company is committed • Melaksanakan audit operasional di seluruh hotel dan memastikan bahwa tindakan perbaikan telah
dilakukan.
Hal ini menjadikan Perseroan senantiasa berupaya dalam to providing high quality and safe products and services • Mengadakan inspeksi Mechanical, Electrical, and Plumbing (MEP) ke seluruh hotel untuk memastikan
menyediakan produk dan layanan yang berkualitas tinggi, in accordance with the “Delivering Product and Service seluruh peralatan dalam gedung bekerja dengan baik dan sesuai standar.
• Mengadakan Occupational Health and Safety (OHS) Meeting secara berkala serta walkthrough setiap
bermutu, dan aman yang sejalan dengan pilar strategi Excellence” pillar strategy. This commitment is supported by bulan yang dipimpin oleh Security Manager dan Hygiene Manager.
”Delivering Product and Service Excellence”. Upaya ini evaluating the security of all (100%) services produced by the Perhotelan • Mengimplementasikan Hazard Analysis and Critical Control Point (HACCP) Standard untuk food
Hospitality management hotel.
tercermin dengan adanya evaluasi yang dilakukan atas Company. In addition, the Company persistently provides • Melakukan supplier audit secara berkala untuk memastikan kepatuhan terhadap standar HACCP.
keamanan seluruh (100%) produk maupun layanan yang equal services to each customer without discrimination. • Approaching and providing information about the importance of sustainability context to partners and
suppliers.
dihasilkan oleh Perseroan. Perseroan juga berupaya The Company measures the quality of its products and • Sending Guest Satisfaction Surveys to all hotel guests via email integrated with the hotel’s PMS system.
untuk memberikan layanan yang setara kepada setiap services through customer satisfaction surveys. [3-3][416-1] • Conducting Improvement Opportunities (IMPOPS) Meetings regularly to discuss and find solutions to guest
complaints and feedback.
pelanggannya tanpa unsur diskriminasi. Perseroan • Providing periodic training to ensure service quality is maintained.
mengukur kualitas atas produk dan layanan yang diberikan • Performing preventive maintenance for all guest rooms and public areas twice a year.
• Conducting planned maintenance, in accordance with manufacturer guidelines, for all operational
melalui pelaksanaan survei kepuasan pelanggan. [3-3] equipment in the hotel’s back-of-house area, including elevators, generators, life safety equipment, cooking
[416-1] equipment, and fire extinguishing systems.
• Conducting operational audits throughout the hotel and ensuring that corrective actions have been taken.
• Conducting Mechanical, Electrical, and Plumbing (MEP) inspections throughout the hotel to ensure all
Adapun beberapa upaya-upaya yang Perseroan lakukan Activities carried out by the Company to maintain the building equipment is functioning properly and meeting standards.
• Holding Occupational Health and Safety (OHS) Meetings regularly and monthly walkthroughs led by the
untuk menjaga kualitas, mutu, dan keamanan produk dan quality and safety of its products and services in 2023 were Security Manager and Hygiene Manager.
jasa selama tahun 2023, di antaranya: as follows: • Implementing Hazard Analysis and Critical Control Point (HACCP) Standard for hotel food management.
• Conducting periodic supplier audits to ensure compliance with HACCP standards.
• Membuat revisi-revisi terhadap audit checklist agar selalu ter-update dengan kondisi lapangan.
• Daily Operational Meeting oleh Tim Operational untuk mengecek apakah ada kendala yang dialami ketika Perseroan terus berupaya dalam meningkatkan fokus The Company continuously strives to expand the focus
di lapangan, termasuk kerusakan yang harus segera ditanggulangi.
• Mengundang Chemical Supplier untuk memberikan Chemical Handling Training kepada tim secara pembangunan yang berkesinambungan dengan of sustainable development by applying the concept
berkala. menerapkan konsep ‘sustainable’ pada pembangunan of ‘sustainable’ in project development. This concept
• Melakukan inovasi yang ditawarkan kepada pelanggan, seperti penggunaan bahan material yang lebih
ramah lingkungan, dan lainnya. proyek. Konsep ini mengedepankan inisiatif digital dalam emphasizes digital initiatives in asset management that
• Memastikan setiap produk yang ditawarkan telah memenuhi standar keselamatan dan keamanan, yaitu pengelolaan aset yang diterapkan dalam setiap Pilar Bisnis are implemented in each of the Company’s business pillars,
Sertifikat SNI ISO 9001:2015 Manajemen Mutu.
• Melaksanakan Survei Kepuasan Pelanggan untuk mendapatkan masukan mengenai kemampuan Perseroan, di antaranya: as follows:
Konstruksi
Construction
Perseroan dalam memenuhi produk/jasa yang dibutuhkan. 1. Mengembangkan kota industri yang mengedepankan 1. Developing industrial cities that prioritize technology,
• Making revisions to the audit checklist to ensure it remains updated with actual conditions.
• Conducting Daily Operational Meetings by the Operational Team to check for any challenges experienced in teknologi, inovasi, dan wawasan lingkungan melalui innovation, and environmental insight through
the field, including addressing any immediate repairs needed. Kawasan Industri Karawang dan Subang. Kawasan ini Karawang and Subang Industrial Estates. These estates
• Periodically inviting Chemical Suppliers to provide Chemical Handling Training to the team.
• Implementing innovations offered to customers, such as the use of more environmentally friendly materials, akan memiliki fasilitas IoT, Smart Mobility, Command will have IoT facilities, Smart Mobility, Command Center,
among others. Center, Citizen App, serta Integrated Property Citizen App, and Integrated Property Management
• Ensuring that every product meets safety and security standards, namely the SNI ISO 9001:2015 Quality
Management System Certificate. Management System; System;
• Conducting Customer Satisfaction Surveys to obtain feedback on the Company’s ability to meet the 2. Mengembangkan properti komersial serta properti 2. Developing commercial properties as well as
products/services needed.
hunian dengan standar teknik dan lingkungan yang residential properties with sustainable engineering
• Melaksanakan Customer Satisfaction Survey dalam setiap proses serah terima pembelian rumah Edenhaus berkelanjutan; and environmental standards;
guna memastikan kualitas rumah sudah sesuai dengan harapan customer.
• Meningkatkan kepuasan tenant/pelanggan melalui tenant management system dan program customer 3. Mengembangkan jasa konstruksi yang terpercaya dan 3. Developing reliable and environmentally friendly
relationship management di Suryacipta City of Industry Karawang. berwawasan lingkungan; dan construction services; and
• Melakukan maintenance rutin pada pipa di Kawasan Industri untuk mencegah terjadinya karat pada pipa
Properti distribusi yang dapat mengakibatkan kebocoran gas. 4. Membangun perumahan dengan fasilitas smart home 4. Building housing with smart home facilities and
Property • Conducting Customer Satisfaction Surveys during each handover process of Edenhaus house purchases to dan dikelilingi taman hijau terbuka. surrounded by open green parks.
ensure that the quality of the houses meets customer expectations.
• Enhancing tenant/customer satisfaction through a tenant management system and customer relationship
management program at Suryacipta City of Industry Karawang.
• Performing routine maintenance on pipes in the Industrial Area to prevent rusting, which can lead to gas
leaks in distribution pipes.
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Insiden Ketidakpatuhan dan Jumlah Produk yang Ditarik Kembali Mekanisme Pengaduan Pelanggan/Masyarakat [2-25]
Incidents of Non-Compliance and Number of Products Recalled Customer Complaint/Community Grievance Mechanism
Selama tahun 2023, tidak terjadi insiden ketidakpatuhan In 2023, there were no incidents of non-compliance related Perseroan menindaklanjuti setiap keluhan yang masuk The Company follows up on every complaint filed by
terkait dampak keselamatan dan kesehatan produk dan to the safety and health impacts of products and services, dari pelanggan melalui beberapa mekanisme pengaduan customers through various complaint mechanisms
jasa maupun penutupan properti, hotel, dan kawasan yang nor closures of properties, hotels, and areas owned by yang berbeda-beda sesuai dengan unit usaha Perseroan. applicable at the Company’s business units. The community
dimiliki oleh SSIA. Perseroan juga tidak menerima denda SSIA. The Company also did not receive fines or sanctions Mekanisme pengaduan masyarakat di SSIA dapat can file grievances through an official letter addressed to
atau sanksi sebagai akibat dari ketidakpatuhan terhadap as a result of non-compliance with laws or regulations disampaikan melalui surat resmi kepada Direksi Perseroan the Company’s Board of Directors c/o Corporate Secretary,
undang-undang maupun peraturan yang berlaku dalam applicable to all of the Company’s businesses. The Company u.p Corporate Secretary yang disampaikan langsung atau either through direct submission or by mail to the following
seluruh bisnis Perseroan. Perseroan juga memastikan tidak also ensures that there were no incidents of customer data dikirim melalui: address:
adanya insiden kebocoran atau kehilangan data pelanggan. leaks or losses. [416-2][418-1]
[416-2][418-1]
Inovasi Produk dan Jasa [3-3] Alamat | Address Tempo Scan Tower, 20th Floor
Jl. H. R. Rasuna Said Kav. 3-4
Product and Service Innovations Kuningan, Jakarta 12950, Indonesia
Faksimili | Facsimile +62 21 526 2121/527 2121
Seiring perkembangan zaman, semakin maraknya Technological developments and digitalization are Email corpsec1@suryainternusa.com
perkembangan teknologi dan digitalisasi yang terjadi. Hal becoming more rapid and prevalent. Accordingly, the
ini juga menjadi salah satu pertimbangan Perseroan untuk Company continuously innovates and keeps abreast of
terus berinovasi dan mengikuti perkembangan teknologi technological advancements in its operations. We firmly
dalam operasionalnya. Adanya inovasi dan penggunaan believe that innovations and technology usage can improve
teknologi tentunya dapat menciptakan operasional the Company’s operational effectiveness and efficiency.
Perseroan yang lebih efektif dan efisien. Adapun inovasi Innovations and technology usage carried out by the Pada unit usaha Melia Bali Hotel, masyarakat dapat At Melia Bali Hotel business unit, grievances from the
dan penggunaan teknologi yang dilakukan oleh Perseroan Company and its subsidiaries were as follows: menyampaikan pengaduannya melalui Ketua Lingkungan surrounding community can be filed through the Head
dan anak usahannya antara lain: (Kelian), Pra Juru Banjar, dan Ketua Pemuda Pemudi dari of the Environment (Kelian), Pra Juru Banjar, and the Head
1. Melia Bali Hotel: penggunaan QR Code untuk seluruh 1. Melia Bali Hotel: Using QR codes for all hotel service lingkungan sekitar. Teknis pengaduan masyarakat di unit of Youths from the surrounding environment. At NRCA
informasi pelayanan hotel, sehingga dapat mengurangi information, thereby reducing paper usage. usaha NRCA disampaikan melalui surat resmi kepada business unit, public complaints are submitted through
penggunaan kertas. Direksi Perseroan dengan tembusan kepada Corporate an official letter to the Company’s Board of Directors c.q.
2. Subang Smartpolitan: penggunaan teknologi terkini 2. Subang Smartpolitan: Utilizing the latest internet-based Secretary yang disampaikan langsung atau dikirim melalui Corporate Secretary delivered directly or sent via expedition,
berbasis internet dalam fasilitasnya. technology in its facilities. ekspedisi, faksimili, ataupun email. Pengaduan di Umana facsimile, or email. At Umana Bali, LXR Hotels & Resorts,
3. GMJ: Mengembangkan aplikasi H Mobile, yaitu sebuah 3. GMJ: Developing the H Mobile application, which is Bali, LXR Hotels & Resorts dapat disampaikan kepada complaints are submitted through Adar Village Head
aplikasi yang dapat digunakan tamu hotel untuk an application that hotel guests can use to provide Kepala Desa Adar Adat (Bendesa Adat) di lokasi Perusahaan, (Bendesa Adat) at the Company’s location, to be forwarded
menyampaikan keluhan terkait service dan experience feedback on services and experiences during their stay. yang kemudian akan diteruskan dan didiskusikan dengan and discussed with the Company’s representatives.
saat menginap. GMJ akan melakukan review atas GMJ will review all received feedback and take corrective perwakilan Perusahaan.
seluruh keluhan yang diterima dan melakukan tindakan actions.
perbaikan. Selama tahun 2023, Perseroan menerima 1 (satu) Throughout 2023, the Company received 1 (one) complaint
4. BATIQA Hotel: QR Code untuk menu di kamar. 4. BATIQA Hotel: QR codes for in-room menus. keluhan terkait pecahnya pipa saluran pembuangan air. regarding a broken sewerage pipe. This complaint was
Keluhan ini telah ditindaklanjuti dan diselesaikan dengan followed up and resolved by repairing the pipe. In addition,
membenarkan pipa tersebut. Selain itu, Perseroan juga the Company did not receive any complaints or reports
tidak menerima keluhan/pengaduan terkait masalah regarding environmental or social issues in the vicinity of
lingkungan hidup maupun sosial di sekitar wilayah operasi its operations.
Perseroan.
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Survei Kepuasan Pelanggan penerapan Green Building, Smart Environment System, application of Green Building, Smart Environment System,
dan Water Sensitive Urban Design (WSUD). Melalui WSUD, and Water Sensitive Urban Design (WSUD). Through WSUD,
Customer Satisfaction Survey
siklus hidrologi perkotaan akan terus terjaga dan secara the urban hydrological cycle will be maintained consistently
tidak langsung dapat meningkatkan keanekaragaman and able to increase biodiversity around river canals. The
Perseroan melakukan survei kepuasan pelanggan melalui The Company conducts customer satisfaction survey hayati di sekitar koridor sungai. Adapun IoT yang diterapkan implemented IoT initiatives are as follows:
kuesioner dan pertemuan tatap muka dalam setiap bulan. through questionnaires or face-to-face meetings on a yaitu:
Dalam sektor perhotelan, pelaksanaan survei dilakukan monthly basis. In the hospitality sector, customer surveys 1. Advance Technology & IoT 1. Advance Technology & IoT
pada saat check out melalui email dengan metode Review are carried out during check out via email using the Review Subang Smartpolitan menggunakan teknologi terkini Subang Smartpolitan employs state-of-the-art internet-
Pro System. Pro System method. berbasis internet dalam fasilitasnya untuk mendukung based technology in its facilities to support the business
operasional bisnis para tenant. operations of its tenants.
Survei Kepuasan Pelanggan (%) 2. Road Network System & Smart Mobility 2. Road Network System & Smart Mobility
Customer Satisfaction Survey (%) Membangun akses jalan yang terintegrasi untuk Constructing integrated road access to reduce travel
mengurangi lama perjalanan dan meningkatkan time and enhance transportation efficiency, including
Entitas efisiensi transportasi, termasuk mengurangi emisi dari reducing emissions from motor vehicles.
Entities 2023 2022 2021 kendaraan bermotor.
PT Nusa Raya Cipta Tbk (NRCA) 82,5 82,4 81,3
3. District Cooling 3. District Cooling
Memanfaatkan sistem pendingin udara hemat energi Utilizing energy-efficient air conditioning systems with
PT Suryalaya Anindita International (SAI) 86,6 86,7 88,6
dengan konsumsi energi listrik rendah, sehingga dapat low electricity consumption to reduce greenhouse gas
PT TCP Internusa (TCP) (Edenhaus) 83,0 100,0 100,0 mengurangi emisi GRK dan polutan lainnya. emissions and other pollutants.
PT Siti Agung Makmur (SAM) 89,5 94 90,0
Di lain sisi, pada tanggal 5 April 2023, PT Suryacipta Swadaya Moreover, on 5 April 2023, PT Suryacipta Swadaya (Suryacipta),
PT Surya Internusa Hotels (SIH) 85,2 90,7 89,0
(Suryacipta) yang merupakan anak perusahaan PT Surya a subsidiary of PT Surya Semesta Internusa Tbk (SSIA), also
Keterangan: Data tidak termasuk SLP dan SEP.
Note: Data did not include SLP and SEP. Semesta Internusa Tbk (SSIA) juga telah menandatangani signed a Memorandum of Understanding for the provision
Nota Kesepahaman untuk penyediaan dan distribusi listrik and distribution of electricity in Subang Smartpolitan with
di Subang Smartpolitan dengan PT PLN (Persero). Melalui state electricity company PT PLN (Persero). Through this
kerja sama ini, PLN berkomitmen menyediakan listrik partnership, PLN is committed to providing electricity with
Menjaga Lingkungan Kami dengan kapasitas hingga 650 MW yang didistribusikan
dan dapat dimanfaatkan oleh para tenant di Kawasan
a capacity of up to 650 MW, distributed and accessible to
tenants in the Subang Smartpolitan Estate. This agenda is
Protecting Our Environment Smartpolitan Subang. Agenda ini merupakan bagian dari part of PLN’s joint investment cooperation program, where
program kerja sama investasi bersama yang dicanangkan PLN collaborates with five strategic industries, including
PLN, di mana PLN bekerja sama dengan lima industri industrial estates, smelter industries, and even industrial
strategis; yang meliputi kawasan industri, industri smelter, data centers. The agenda aims to assist registered industries
dan hingga pusat data industri. Agenda ini juga bertujuan in accessing electricity efficiently.
Pada tahun 2023, Perseroan menyalurkan Rp5,0 miliar untuk biaya pengelolaan lingkungan hidup. Nilai
untuk membantu industri terdaftar mengakses listrik secara
ini mengalami peningkatan dari tahun sebelumnya sebesar Rp3,9 miliar. Biaya pengelolaan lingkungan
efisien.
yang disalurkan digunakan untuk pengelolaan sampah, program penghijauan, uji emisi, analisa kualitas
udara dan kebisingan pengelolaan sewage treatment plan (STP), dan sebagainya. Furthermore, PT Suryacipta Swadaya also partnered with
In 2023, the Company allocated Rp5.0 billion for environmental management costs. This figure increased from Rp3.9 Selain itu, PT Suryacipta Swadaya juga bekerja sama PT IoT Kreasi Indonesia in providing Managed Service
billion in the previous year. The allocated environmental management costs were used for waste management, dengan PT IoT Kreasi Indonesia dalam penyediaan layanan Smart Public Street Lighting in phase 3 of Suryacipta City
replanting programs, emission testing, air quality analysis, noise management, sewage treatment plant (STP), Managed Service Smart Penerangan Jalan Umum (PJU) of Industry. Smart Public Street Lighting is an IoT-based
and so forth.
di fase 3 Suryacipta City of Industry. Smart PJU merupakan street lighting system that allows lighting to be controlled
sistem penerangan lampu jalan yang berbasis IoT yang online and in real-time. The system is beneficial for reducing
memungkinkan penerangan dapat diatur secara online electricity consumption and improving security and comfort
Penerapan Green Building dan real time. Smart PJU ini bermanfaat untuk mengurangi within the area for tenants.
konsumsi energi listrik serta meningkatkan keamanan dan
Green Building Implementation kenyamanan di dalam kawasan bagi para tenant.
Saat ini, Perseroan menerapkan konsep Green Construction The Company has implemented the concept of Green
pada sistem bangunan dan melakukan efisiensi konsumsi Construction in building systems and improved energy
energi dalam rangka mewujudkan Green Building sebagai consumption efficiency to realize Green Building as part
PT Suryacipta Swadaya melalui Suryacipta City of Industry dan Subang Smartpolitan memperoleh penghargaan
salah satu bentuk inisiatif untuk mendukung pembangunan of its initiative to support sustainable development. In
sebagai Terbaik Ketiga Kategori Pelaporan Emisi Kawasan Industri pada Acara “Resilience and Sustainable
berkelanjutan. Unit Usaha Konstruksi Perseroan telah this regard, the Company’s Construction Business Unit Industry” dari Kementerian Perindustrian (Kemenperin). Penghargaan diberikan sebagai apresiasi atas aksi
mendapatkan sertifikat Greenship Associate pada tahun has obtained Greenship Associate certificate in 2017 and nyata Perseroan dalam mendukung pencapaian TPB.
2017 dan Greenship Professional pada tahun 2018 dari Greenship Professional certificate in 2018 from the Green PT Suryacipta Swadaya, through Suryacipta City of Industry and Subang Smartpolitan, received the third Best
Green Building Council Indonesia. Building Council Indonesia. Award in the Industrial Area Emissions Reporting Category at the “Resilience and Sustainable Industry” event
hosted by the Ministry of Industry. The award was given in appreciation of the Company’s tangible efforts in
Proyek Kawasan Industri Subang Smartpolitan yang Subang Smartpolitan Industrial Estate project in Subang, supporting the achievement of SDGs.
berlokasi di Subang, Jawa Barat diharapkan dapat West Java, is expected to become the pioneer of sustainable
menjadi kiblat sebagai kota yang berkelanjutan dengan city development by applying the Smart and Sustainable
mengangkat konsep Smart and Sustainable City berbasis City concept based on the Internet of Things (IoT). The
Internet of Things (IoT). Konsep ini diterapkan melalui aforementioned concept is implemented through the
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Instalasi Pembangkit Listrik Tenaga Surya (PLTS) Atap Konsumsi Energi dan Emisi yang Dihasilkan Perseroan [302-1][302-3][305-1][305-2][305-4]
The Company’s Energy Consumption and Emissions Produced
Roof-Mounted Solar Panels Installation
Sumber Energi Satuan
Energy Source Unit 2023* 2022* 2021
PT Suryacipta Swadaya (Suryacipta) berkolaborasi dengan PT Suryacipta Swadaya (Suryacipta) partnered with PT Xurya Konsumsi Energi dan Emisi yang Dihasilkan
PT Xurya Daya Indonesia (Xurya) untuk melakukan Daya Indonesia (Xurya) to install solar panels. In 2023, those Energy Consumption and Emissions Generated
instalasi Pembangkit Listrik Tenaga Surya (PLTS). Pada solar panels were installed in The Promenade commercial Cakupan 1 | Scope 1
tahun 2023, instalasi di beberapa area yaitu area komersil area with a capacity of 149 kWp, the Water Treatment Plant
Petrol Liter 133.083 124.085 91.981
The Promenade dengan kapasitas 149 kWp, area Water area 38.9 kWp, as well as Suryacipta Vocational High School
Treatment Plant dengan kapasitas 38,9 kWp, serta area (SMK) 9.8 kWp, bringing the solar panels’ total capacity to GJ 4.658 4.344 3.220
Sekolah Menengah Kejuruan (SMK) Suryacipta dengan 198 kWp. Ton CO2 eq 327 305* 226
kapasitas 9,8 kWp, sehingga total kapasitas PLTS mencapai Solar Liter 84.768 70.142 76.770
198 kWp. Diesel
GJ 3.221 2.693 2.948
Perseroan berharap mampu mendorong para tenant untuk The Company implements “Leading by Example” mindset Ton CO2 eq 230 190* 207
beralih dalam menggunakan Energi Baru Terbarukan (EBT) to encourage tenants to switch to environmentally friendly LPG Liter 570.404 461.202* 254.663*
yang ramah lingkungan dengan menerapkan ”Leading by new and renewable energy. And indeed, the solar panels
GJ 14.260 11.205* 6.367*
Example”. Keberhasilannya tercermin dari alokasi biaya installation has reduced both the cost of electricity and
Ton CO2 eq 923 746* 412*
listrik yang menurun dan emisi karbon yang dihasilkan the resulting carbon emissions. This initiative is part of the
juga menurun akibat instalasi PLTS yang dilakukan. Inisiatif Company’s support for the government’s efforts to create Jumlah Konsumsi Energi (Cakupan 1)
GJ 22.139 18.242 12.535
Total Energy (Scope 1) Consumption
ini sebagai salah satu bentuk dukungan Perseroan kepada a new market for new and renewable energy through the
pemerintah dalam menciptakan pasar baru EBT melalui Renewable Energy Base Industry Development (REBID) Jumlah Emisi Cakupan 1
Ton CO2 eq 1.480 1.241 844
program Renewable Energy Base Industry Development and Renewable Energy Base on Economic Development Total Scope 1 Emissions
(REBID) dan Renewable Energy Base on Economic (REBED) programs. Cakupan 2 | Scope 2
Development (REBED). Listrik
kWh 41.127.568 36.857.588 33.325.484
Electricity
Manajemen Iklim Jumlah Konsumsi Energi (Cakupan 2)
Total Energy (Scope 2) Consumption
GJ 148.059 132.687 119.971
Climate Management Jumlah Emisi Cakupan 2
Ton CO2 eq 3.052 2.735 2.743
Total Scope 2 Emissions
Perseroan memerlukan energi untuk mendukung kegiatan The Company needs energy sources such as electricity, Intensitas Energi dan Emisi
operasionalnya seperti listrik, petrol, solar, dan LPG yang petrol, diesel and LPG to support its operational activities. Energy and Emission Intensity
tentunya menghasilkan emisi gas rumah kaca (GRK) High energy consumption is directly proportional to the
Total Konsumsi Energi (Cakupan 1 & 2)
yang memengaruhi peningkatan dampak perubahan resulting greenhouse gas (GHG) emissions, therefore the GJ 170.198 150.929* 132.506*
Total Energy Consumption (Scope 1 & 2)
iklim sehingga Perseroan berupaya untuk mengelola Company strives to manage energy usage properly. In
Jumlah Karyawan Orang
penggunaan energi dengan baik. Dalam rangka mengelola order to optimally manage energy, the Company uses light 2.674 2.633 2.441
Total Employees People
energi secara maksimal, Perseroan telah melakukan emitting diodes (LED) lights and solar panels. [3-3]
Intensitas Energi GJ/Orang
berbagai upaya pengurangan energi dan emisi, salah 63,65 57,32* 54,28*
Energy Intensity GJ/People
satunya dengan menggunakan penerangan dengan light
Total Emisi Cakupan 1 & 2 yang Dihasilkan
emitting diodes (LED) dan solar panel. [3-3] Ton CO2 eq 4.351 3.976* 3.317*
Total Scope 1 & 2 Emissions Produced
Intensitas Emisi Ton CO2 eq /Orang
Selama tahun 2023, total konsumsi energi Perseroan Throughout 2023, the Company consumed a total of 170,198 1,69 1,51* 1,36*
Emission Intensity Ton CO2 eq/People
mencapai 170.198 GJ yang berasal dari listrik, petrol, solar, GJ energy derived from electricity, petrol, diesel and LPG,
Keterangan | Note:
dan LPG, meningkat dari tahun 2022 sehingga tidak adanya increased from 2022, resulting in no energy reduction. As a 1. Cakupan perhitungan energi di Holding dan Unit Usaha:
· Holding: hanya mencakup Tempo Scan Tower
reduksi energi. Berdasarkan konsumsi energi tersebut, result, the Company produced 4,351 tons of CO2 eq scopes 1 · Unit Hotel (GMJ, MBH, LXR, SIH): mencakup public area dan guest
tercatat Perseroan menghasilkan emisi GRK cakupan 1 and 2 GHG emissions, increased from 2022, resulting in no · SCS: tidak mencakup tenant
· SEP: hanya mencakup head office
dan 2 sebesar 4.351 ton CO2 eq, meningkat dari tahun 2022 emissions reduction. As of end of 2023, the Company had · TCP: hanya mencakup Glodok Plaza
2. Perhitungan energi listrik mencakup Holding dan seluruh Unit Usaha.
sehingga tidak adanya reduksi emisi. Selama tahun 2023, yet to calculate energy consumption outside the Company, 3. Perhitungan konsumsi petrol mencakup NRC, MBH, LXR, SIH, SCS, dan TCP.
Perseroan belum melakukan perhitungan emisi cakupan scope 3 emissions originated from energy use by parties 4. Perhitungan konsumsi solar mencakup GMJ, MBH, LXR, SIH, SCS, dan TCP.
5. Perhitungan konsumsi LPG mencakup GMJ, MBH, SCS, dan TCP.
3. Selain itu, sampai akhir tahun 2023, Perseroan belum outside the Company’s control, Ozone Depleting Substance 6. Asumsi perhitungan energi -> Listik: 1 kwh setara dengan 0,0036 GJ, Petrol: 1 liter setara dengan 0,035 GJ, Solar: 1 liter setara dengan 0,038 GJ, dan LGP: 1 liter setara dengan
0,025 GJ/
melakukan perhitungan konsumsi energi di luar Perseroan (ODS) emissions, or other significant emissions such as NOx * Perhitungan data tahun 2022 dan tahun 2023 tidak mencakup SLP.
dan emisi cakupan 3 yang berasal dari pemakaian energi and SOx. [302-2][305-3][305-6][305-7] ** Penyajian kembali informasi karena adanya perubahan metode perhitungan. [2-4]
Note:
oleh pihak-pihak di luar kendali Perseroan, emisi Ozone 1. Coverage of energy calculations in the Holding and Business Units:
- Holding: only included Tempo Scan Tower
Depleting Substance (ODS), maupun emisi signifikan - Hotel Units (GMJ, MBH, LXR, SIH): included public areas and guests
lainnya seperti NOx dan SOx. [302-2][305-3][305-6][305-7] - SCS: did not include tenants
- SEP: only included the head office
- TCP: only included Glodok Plaza
2. Electricity consumption calculations included both the Holding and all Business Units.
3. Petrol consumption calculations included NRC, MBH, LXR, SIH, SCS, and TCP.
4. Diesel fuel consumption calculations included GMJ, MBH, LXR, SIH, SCS, and TCP.
5. LPG consumption calculations included GMJ, MBH, SCS, and TCP.
6. Energy calculation assumptions -> Electricity: 1 kWh equals 0.0036 GJ, Petrol: 1 liter equals 0.035 GJ, Solar: 1 liter equals 0.038 GJ, and LPG: 1 liter equals 0.025 GJ.
* Data calculation for 2022 and 2023 did not include SLP.
** Restatement due to changes in calculation methods. [2-4]
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Upaya Pengurangan Konsumsi Energi dan Emisi Air dan Efluen [303-2]
Energy Consumption and Emissions Reduction Efforts
Water and Effluent
Perseoran dan seluruh unit usaha berupaya mengurangi The Company and all business units seek to reduce energy
konsumsi energi dan emisi melalui berbagai inisiatif, di consumption and emissions through various initiatives, as
antaranya: [302-4][302-5][305-5] follows: [302-4][302-5][305-5] Pengelolaan Air
1. Memberikan himbauan kepada karyawan untuk bijak 1. Encouraged employees to consume electricity wisely;
Water Management
dalam menggunakan energi listrik;
2. Penggantian chiller dari sistem pendingin udara 2. Replaced air cooling system chiller with water cooling
menjadi sistem pendingin air; system chiller; Seluruh kegiatan operasional Perseroan bergantung The Company’s entire operations use water sourced from
3. Penggantian cooling tower serta menambah heat 3. Replaced cooling tower and adding heat pump and pada ketersediaan air. Sumber air Perseroan berasal surface water, ground water, produced water, and water
pump dan heat plate exchanger; heat plate exchanger; dari air permukaan, air tanah, air yang diproduksi, from third parties. Accordingly, the Company pays close
4. Menggunakan sistem AC yang hemat energi dan ramah 4. Using energy-efficient and environmentally friendly AC serta air yang berasal dari pihak ketiga. Oleh sebab itu, attention to its water sources to maintain water supplies
lingkungan dengan mengganti AC non-inverter ke AC system by changing non-inverter ACs to inverter ACs. Perseroan senantiasa menjaga ketersediaan air dengan by implementing the reuse, reduce & recycle (3R) method.
inverter. Sistem ini dapat menurunkan konsumsi energi This system can reduce electricity consumption by 3% memperhatikan sumber-sumber air yang digunakan dan In addition, the Company conserves water by maintaining
listrik sebesar 3% per unit AC; per air conditioning unit; melakukan reuse, reduce, & recycle (3R). Perseroan juga water treatment cooling tower and condenser chillerheat
5. Penggantian system booster pump dari non-inverter ke 5. Replaced booster pump system from noninverter to berupaya menjaga ketersediaan air melalui perawatan pump; maintaining Sea Water Reverse Osmosis (SWRO)
inverter yang menurunkan 20% konsumsi energi listrik; inverter that reduced energy consumption by 20%; water treatment cooling tower dan condenser chiller-heat equipment to treat sea water into fresh water, and using
6. Mengganti 800 unit garden lamp 23 watt dengan lampu 6. Replaced 800 23-watt garden lights with 5-watt LED pump, merawat alat pengolahan air laut menjadi air tawar variable speed pumps to distribute water to hotel areas.
LED 5 watt. Upaya ini berhasil mengurangi konsumsi lights. This effort successfully reduced electricity dengan sistem Sea Water Reverse Osmosis (SWRO), serta As of end of 2023, the Company and its subsidiaries had
energi listrik sebesar 172,8 kWh/hari (72%); consumption by 172.8 kWh/day or 72%; memakai variable speed pump untuk mendistribusikan air yet to conduct any water-related impact assessments. The
7. Mengganti 375 bathroom lamp di kamar tamu (guest 7. Replaced 375 bathroom lights in the guest rooms ke area hotel. Sampai akhir tahun 2023, Perseroan maupun Company also did not extract water from water-stressed
room) dengan lampu LED 5 watt. Upaya ini berhasil with 5-watt LED lights. This effort successfully reduced anak usahanya belum melakukan water-related impact areas. [3-3][303-1]
menurunkan konsumsi energi listrik sebesar 146,25 electricity consumption by 146.25 kWh/day or 78%; and assessment. Perseroan juga tidak melakukan pengambilan
kWh/hari (78%); dan air dari daerah water stress. [3-3][303-1]
8. Menggunakan lampu sensor untuk kamar-kamar hotel 8. Utilized sensor lights for BATIQA hotel rooms.
BATIQA. Penggunaan Air (m3)
Water Consumption (m3)
Upaya lainnya yaitu dengan mengimplementasikan The Company has implemented environmental
Pengambilan Air [303-3] Konsumsi/Penggunaan Air [303-5]
environmental management system (EMS) yang mencakup management system (EMS) that includes environmental Sumber Air Water Withdrawal Water Consumption
environmental and social sustainability policy pada and social sustainability policy at Melia Bali Hotel. The Water Source
Melia Bali Hotel. Mereka membentuk green team serta Hotel has also established a green team to conduct annual 2023 2022 2021 2023 2022 2021
melakukan pemeriksaan pemakaian energi dan air setiap inspection of energy and water consumption. To support Air Permukaan
5.353.018 5.767.913 5.372.181 5.353.661 5.775.913* 5.372.181*
tahun. Perseroan juga menggunakan panel surya pada the application of environmentally friendly concept in Surface Water
Wastewater Treatment Plan (WWTP) Organica pada saat every sector, the Company utilizes solar panels at Organica Air Tanah
157.476 145.228 127.933 130.876 29.898 128.230*
pengelolaan limbah. Keberhasilan pemasangan panel surya Wastewater Treatment Plant (WWTP) during waste Groundwater
ini, tercermin dari menurunnya biaya untuk pembayaran treatment. To date, the use of solar panels has reduced Air yang Berasal dari Pihak
listrik. Di lain sisi, Perseroan telah melakukan pelepasan electricity bills. The Company also removes and installs Ketiga 56.515 98.180 68.905 184.333 208.329* 127.225*
Water from Third Party
dan pemasangan Turbine Meter dan EVC Maintenance Turbine Meters and EVC Maintenance, and replaces gas filter
serta penggantian cartridge gas filter secara berkala sebagi cartridges on a regular basis in an effort to create a more Air yang Diproduksi
- - - 0 26.550 89.611
Produced Water
upaya dalam menciptakan operasi yang lebih ramah environmentally friendly operation. [302-4][302-5][305-5]
lingkungan. [302-4][302-5][305-5] Jumlah
5.567.009 6.011.381 5.569.019 5.668.870 6.040.600* 5.717.247*
Total
Keterangan | Note:
Penghitungan pengambilan air mencakup: SAM, SIH, SCS (mencakup tenant seluruh kawasan), SLP (2021), dan TCP. Sementara penghitungan konsumsi air mencakup: GMJ
(2021 dan 2022), MBH, SAM, SIH, SCS (mencakup tenant seluruh kawasan), dan TCP.
Calculation of water withdrawal includes: SAM, SIH, SCS (covering tenants throughout the area), SLP (2021), and TCP. Meanwhile, the calculation of water consumption
includes: MBH, SAM, SIH, SCS (covering tenants throughout the area), and TCP.
* Penyajian kembali informasi karena adanya peninjauan ulang data. | Restatement of information due to data review. [2-4]
PANEL SURYA PADA WWTP ORGANICA, SURYACIPTA PANEL SURYA PADA THE PROMENADE, SURYACIPTA
SOLAR PANELS AT WWTP ORGANICA, SURYACIPTA SOLAR PANELS AT THE PROMENADE, SURYACIPTA
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Pengelolaan Efluen Penggunaan Material
Effluent Management
Materials Consumption
Perseroan mematuhi Peraturan MENLH No. 3 Tahun 2010 The Company complies with the Environment and
tentang Baku Mutu Kualitas Air Limbah bagi Kawasan Forestry Minister Regulation No. 3/2010 on Wastewater
Industri dalam memastikan kualitas dan baku mutu efluen Quality Standards for Industrial Estates to maintain the Perseroan selalu mengutamakan kualitas dan ketersediaan The Company consistently prioritizes the quality and
yang akan dibuang ke lingkungan. Salah satu anak usaha quality standards for effluent to be discharged into the material produk dalam praktiknya. Dalam operasional availability of product materials. In its property sector
Perseroan, yaitu Suryacipta menerapkan commissioning environment. The Company’s subsidiary Suryacipta sektor propertinya, yaitu Suryacipta dan TCP Edenhaus, operations, namely Suryacipta and TCP Edenhaus, the
instalasi pengolahan air limbah yang memanfaatkan commissioned the installation of Organica Organic Perseroan menggunakan material tidak terbarukan yang Company utilizes non-renewable materials that cannot
Teknologi Hijau Organica dengan menggunakan bakteri Wastewater Treatment Plant green technology that uses tidak dapat dihindari. Adapun material yang digunakan di be avoided. The materials used by Suryacipta consist of
aerobic seperti protozoa dan rotifer. Di lain sisi, anak usaha aerobic bacteria such as protozoa and rotifers. Likewise, the Suryacipta terdiri dari aspal, sirtu, dan limestone. Sementara asphalt, sirtu, and limestone. Meanwhile, the materials used
lainnya, yaitu TCP, LXR, dan MBH telah mengelola efluen Company’s subsidiaries TCP, LXR, and MBH treat wastewater material yang digunakan TCP Edenhaus untuk proyek by TCP Edenhaus for property construction, renovation,
dengan menggunakan Sewage Treatment Plan (STP). by using Sewage Treatment Plant (STP). There is 1 STP unit pembangunan, renovasi, dan refurbishment properti and refurbishment projects include main materials such
Terdapat 1 unit STP di Glodok Plaza (TCP) dan 2 unit di at Glodok Plaza (TCP) and 2 units at LXR. In this regard, the terdiri dari material utama seperti pasir, semen, besi, bata as sand, cement, iron, red bricks, light steel, split stone,
LXR. Sementara pengelolaan STP di MBH dilakukan oleh STP management at MBH is handled by ITDC, and the merah, baja ringan, batu split, batui, alumunium, genteng, stone, aluminum, tiles, marble, glass, ceramics, engineered
ITDC, di mana kemudian hasil olahannya akan digunakan treated water is used for watering plants and the rest is marmer, kaca, keramik, parquet engineering, dan hallow parquet, and hollow galvanized, as well as auxiliary materials
sebagai air irigasi untuk menyiram tanaman dan sisanya discharged into the canal. [303-2] galvanis, serta material pembantu seperti cat, gypsum such as paint, gypsum board, sanitary ware, and pipes. As of
dibuang ke saluran. [303-2] board, sanitair, dan pipa. Hingga akhir 2023, Suryacipta end of 2023, Suryacipta used a total of 5,912 tons of materials,
menggunakan material sejumlah 5.912 ton, nilai tersebut which decreased compared to 7,918 tons in 2022. Meanwhile,
Instalasi Pengolahan Air Limbah Terpadu (WWTP Organica) The Phase 1 Organica Organic Wastewater Treatment Plant mengalami penurunan dibandingkan tahun 2022 yaitu TCP Edenhaus used 2,409.45 tons in 2023, went down from
tahap 1 telah diresmikan pada November 2018, di mana was inaugurated in November 2018. The Organica Phase sebesar 7.918 ton. Sementara TCP Edenhaus selama tahun 91,975.8 tons in 2022. This decrease was due to the absence
pengembangan Organica tahap 1B telah selesai pada 1B development was completed in June 2020 with a total 2023 menggunakan 2.409,45 ton, menurun dibandingkan of house construction in 2023. Thus, the Company strives
Juni 2020 dan menghasilkan total kapasitas 10.000 m3/ capacity of 10,000 m3/day. Equipped with Organica WWTP, tahun 2022 yang mencapai 91.975,8 ton. Penurunan tersebut to manage material usage as efficiently as possible, one of
hari. Dengan adanya WWTP Organica, Kawasan Industri Suryacipta Industrial Estate has successfully reduced disebabkan karena tidak adanya pembangunan rumah di which is by using environmentally friendly materials. [3-3]
Suryacipta berhasil mereduksi pencemaran sungai yang river pollution as evidenced by the installation of the tahun 2023. Dengan demikian, Perseroan berupaya untuk
tercermin dengan telah terpasangnya peralatan SPARING Environment and Forestry Ministry’s SPARING equipment, mengelola penggunaan material sebaik mungkin, salah
KLHK, yakni sistem untuk monitoring kualitas air limbah to continuously monitor wastewater quality in an integrated satunya dengan menggunakan material ramah lingkungan.
secara terus menerus yang dilakukan dalam suatu jaringan online and real-time network connected to the ministry’s [3-3]
dan terintegrasi secara real-time serta online ke database database server. In this regard, the monitoring results have
server Kementerian Lingkungan Hidup dan Kehutanan complied with the established quality standards. Moreover, Perseroan menggunakan material ramah lingkungan On the other hand, the Company also uses environmentally
RI. Hasil monitoring telah sesuai dengan baku mutu yang the Company also supports the Citarum Harum Program seperti varnish material water base, paper straw, friendly materials such as water-based varnish materials,
telah ditetapkan. Selain itu, Perseroan turut mendukung implemented by the West Java Provincial Administration. penerangan dengan Light Emitting Diodes (LED), toiletries paper straws, LED lights, toiletries kits with biodegradable
program Citarum Harum yang dilakukan oleh Pemerintah kit dengan material biodegradable serta penggunaan materials, as well as shopping bags to reduce plastic waste.
Provinsi Jawa Barat. kantong belanja untuk mengurangi sampah plastik. Inovasi In this regard, the Company innovates by biodegradable
yang telah dilakukan Perseroan di perhotelan adalah plastic made from cassava for hotel’s amenities. As of end
Selama tahun 2023, Perseroan menghasilkan efluen The Company produced 3,869,504 m3 of effluent in 2023, dengan menggunakan plastik biodegradable dari singkong of 2023, the Company’s property subsidiary Suryacipta
sebesar 3.869.504 m3 yang menurun dibandingkan tahun went down compared to 4,847,992 m3 in 2022. There were untuk mengcover amenities hotel. Selain itu, di NRCA juga used 5,912 tons of materials, went down compared to 7,918
sebelumnya, yaitu sebesar 4.847.992 m3. Tidak adanya effluents discharged into water-scarce areas. telah menggunakan berbagai material yang lebih ramah tons in 2022. In addition, NRCA has also utilized a variety
efluen yang dibuang ke wilayah yang mengalami langka air. lingkungan seperti cat tanpa minyak, beton prefabrikasi, of environmentally friendly materials such as oil-free paint,
bata fly ash, lampu LED, bambu, plastik cor yang lebih prefabricated concrete, fly ash bricks, LED lights, bamboo,
Air Limbah (Efluen) yang Dihasilkan (m3) [303-4] mudah terurai, palet kayu, dan parket. [301-1][301-2] easily degradable cast plastic, wooden pallets, and parquet
Wastewater (Effluent) Produced (m3) flooring. [301-1][301-2]
Sumber Air
Water Source 2023 2022 2021
Air Permukaan
3.793.319 4.749.209 4.577.691
Surface Water
Air Tanah
36.036 29.898 13.826
Groundwater
Air dari Pihak Ketiga*
40.149 68.885 22.421*
Produced Water
Jumlah
3.869.504 4.847.992 4.613.938*
Total
Keterangan | Note:
Penghitungan air limbah (efluen) mencakup SIH (Jababeka, Karawang, Pekanbaru, Jayapura, Surabaya), SCS (mencakup tenant seluruh kawasan), SEP, dan TCP.
Calculation of wastewater (effluent) includes SIH (Jababeka, Karawang, Pekanbaru, Jayapura, Surabaya), SCS (covers tenants throughout the area), SEP, and TCP.
* Penyajian kembali informasi karena adanya peninjauan kembali data. | Restatement of information due to data review. [2-4]
EDENHAUS SIMATUPANG
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Limbah Pada unit usaha Melia Bali Hotel, limbah tidak dikelola
di area hotel, tetapi dikelola oleh pihak ketiga. Dari hasil
At Melia Bali Hotel, waste is not managed on-site but by a
third party. Through proper management, the Company
Waste pengelolaan sampah organik, Perseroan menjadikannya turns organic waste into compost. The selection of waste
sebagai kompos. Pemilihan pihak pengelola limbah management partners is based on legal compliance,
berpegang pada legal complaint, izin, SOP, serta permits, SOPs, and work experience. MBH uses working
pengalaman kerja. MBH menggunakan working paper papers and reports from third parties received monthly.
Perseroan menyadari bahwa seluruh kegiatan The Company’s entire operations produce hazardous and dan laporan dari pihak ketiga yang diterima setiap bulan. Clean water testing at MBH is also conducted monthly by
operasionalnya menghasilkan beberapa jenis limbah, toxic (B3) waste and non-B3 waste. The B3 waste produced Pengujian air bersih di MBH juga dilakukan setiap bulannya the Environmental Agency.
baik limbah berbahaya dan beracun (B3) maupun limbah by the Company consists of used lubricant, used lamps, oleh Dinas Lingkungan Hidup.
non-B3. Limbah B3 yang dihasilkan Perseroan berupa batteries, used ink (cartridges), broken glass, used electronic
oli bekas, lampu bekas, baterai, tinta (cartridge) bekas, equipment, used packaging (jerry cans, chemical bottles, Dalam mengelola sumpit bekas pakai, Melia Bali Hotel In managing used chopsticks, Melia Bali Hotel collaborates
pecahan kaca, peralatan elektronik bekas, kemasan bekas paint cans, thinner, greasing), and masks. Non-B3 waste berkeja sama dengan Chop Value untuk pengelolaannya with Chop Value for its management and successfully turns
(jeriken, botol kimia, kaleng cat, thinner, greasing), serta consists of dry waste, plastic waste, wet waste, and garden dan berhasil memanfaatakn 75,9 kg sumpit bekas untuk 75.9 kg of used chopsticks into employee name tags. Umana
masker. Sementara limbah non-B3 yang dihasilkan berupa waste. Accordingly, the Company strives to manage diolah kembali menjadi name tag karyawan. Umana Bali, Bali, LXR Hotels & Resorts collaborates with a third party,
sampah organik dan non-organik, seperti sampah kering, waste properly, ensuring it does not pose a threat to the LXR Hotels & Resorts bekerja sama dengan pihak ketiga, Jimbaran Lestari, for its waste management. Waste is sorted
sampah plastik, sampah basah, dan sampah kebun. Dengan surrounding community. [3-3] yaitu Jimbaran Lestari untuk pengelolaan sampahnya. into organic and non-organic and stored in two bins of
demikian, Perseroan berupaya untuk mengelola limbah Sampah dipilah menjadi organik dan non-organik yang different colors. Organic waste, which includes recyclables
dengan baik, sehingga tidak membahayakan masyarakat ditampung dalam 2 bak dengan warna yang berbeda. and kitchen leftovers, is distributed as feed for local pig
sekitar. [3-3] Sampah organik yang merupakan sampah daur ulang dan farmers.
sisa makanan dari kitchen didistribusikan sebagai pakan
Dalam operasional di perkantoran, Perseroan juga In office operations, the Company also generates paper, bagi peternak babi lokal sekitar.
menghasilkan limbah kertas, tisu, dan plastik. Dengan tissue, and plastic waste. Therefore, the Company
demikian, Perseroan melaksanakan ”Gerakan Hemat implements the Paper and Tissue Saving Movement Total Limbah yang Dihasilkan (Ton) [306-3]
Kertas dan Tisu (Gemasu) untuk mengurangi limbah kertas (Gerakan Hemat Kertas dan Tisu/Gemasu) to reduce paper Total Waste Produced (Tons)
dan tisu. Untuk mengurangi limbah plastik, Perseroan and tissue waste. To minimize plastic waste, the Company
Jenis Limbah
menghimbau karyawan untuk menggunakan tumbler encourages employees to use tumblers and reusable bags. Type of Waste 2023 2022* 2021*
serta reusable bag.
Limbah B3
6,74 4,24 1,02
B3 Waste
Limbah Non-B3
914,6 730,3 403,3
Pengelolaan Limbah [306-1][306-2] Non-B3 Waste
Jumlah Limbah yang Dihasilkan
Waste Management Total Waste Produced
921,4 734,5 404,3
Keterangan: Perhitungan limbah B3 dan non-B3 mencakup NRC, SAI, SAM, SIH, SCS, dan SEP.
* Penyajian kembali informasi karena adanya perubahan satuan perhitungan. [2-4]
Note: B3 dan non-B3 waste calculation included NRC, SAI, SAM, SIH, SCS, and SEP.
Pengelolaan limbah, baik B3 maupun non-B3 berbeda- Waste management, both B3 and non-B3 waste, varies in *Restatement due to changes in the calculation unit. [2-4]
beda di setiap unit usaha. Di GMJ, Perusahaan melakukan each business unit. At GMJ, the Company collaborates with
kerja sama untuk pengelolaan minyak dan limbah, dan stakeholders to manage oil and waste, and engages a third
memiliki pihak lanjutan untuk penimbangan dan proses party for weighing and waste processing. At NRCA, even
pengelolaan limbah. Di NRCA, meskipun tidak ada limbah though no B3 waste is produced, the subsidiary collects Keanekaragaman Hayati
B3 yang dihasilkan, NRCA menampung limbah oli, baterai, used oil, batteries, and printer cartridges from each project
dan catrdige printer bekas dari masing-masing proyek di at a Temporary Storage Site (TPS), which is then managed
Biodiversity
TPS yang kemudian akan dikelola oleh pihak ketiga dari by a third party from the Environmental Agency. This third
Dinas Lingkungan Hidup. Pihak ketiga ini harus memiliki party must have waste management permits, certificates Seluruh unit usaha Perseroan tidak ada yang berada None of the Company’s business units are located in
izin perizinan limbah, sertifikat dari Badan Pengendalian from the Environmental Impact Control Agency (BAPEDAL), maupun berdekatan dengan area hutan lindung, ekosistem protected forest areas or protected ecosystems, or regions
Dampak Lingkungan (BAPEDAL), serta memastikan track and ensure their performance track record. NRCA monitors terproteksi, maupun wilayah dengan keanekaragaman with high biodiversity. In 2023, the Company had yet to
record kinerjanya. NRCA memantau kinerja K3 dari pihak the occupational safety and health (OSH) performance of hayati tinggi. Pada tahun 2023, Perseroan belum melakukan conduct efforts to conserve biodiversity. However, the
ketiga ini secara regular setiap tahunnya serta memantau this third party regularly every year and monitors waste upaya konservasi keanekaragaman hayati. Namun, Company uses many traditional tree species for traditional
penampungan limbahnya. storage. Perseroan banyak menggunakan jenis pohon tradisional ceremonies. The types of traditional trees commonly used
untuk upacara adat. Jenis-jenis pohon tradisional yang for traditional ceremonies in Bali, such as weeping fig,
Di SCS juga telah dilakukan pengidentifikasian limbah At SCS, waste and its potential risks have been identified, biasa digunakan untuk upacara adat di daerah Bali, seperti Bunut, Ancak, Plendo, and Pandan Bali. Therefore, the
dan potensi risikonya, yakni terjadinya tumpahan limbah such as potential spills of used oil, sludge, and others. These Beringin, Bunut, Ancak, Plendo, dan Pandan Bali. Maka Company seeks to maintain those trees and ensure that the
oli bekas, sludge, dan lainnya. Potensi ini dapat diatasi risks can be mitigated with Standard Operating Procedures dari itu, Perseroan berupaya menjaga keberadaannya dan ecosystems around the Company’s business areas remain
dengan adanya SOP yang juga disampaikan ke pihak (SOPs) also applicable to the third-party waste management memastikan ekosistem di sekitar lokasi usaha Perseroan green and sustainable.
ketiga selaku pengelola limbah yang dipilih berdasarkan selected based on recommendations from the Ministry of tetap hijau dan lestari.
SKR rekomendasi dari KLHK. Sementara di LXR, limbah Environment and Forestry. Meanwhile, at LXR, B3 waste
B3 akan diklasifikasikan dan akan disimpan di ruangan will be classified and stored in a special room for B3 waste,
khusus untuk menampung limbah B3, yang kemudian which will then be managed by a third party with permits
akan dikelola pihak ketiga yang telah memiliki izin dan and official status.
berbadan resmi.
84 Be Better, Be Laporan Keberlanjutan 2023 Sustainability Report Laporan Keberlanjutan 2023 Sustainability Report Be Better, Be 85
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Lembar Umpan Balik Referensi POJK 51/POJK.03/2017
Feedback Form dan Indeks Isi Standar GRI 2021
Reference POJK 51/POJK.03/2017 and GRI Standard
Laporan Keberlanjutan 2023 PT Surya Semesta Internusa Tbk telah The 2023 Sustainability Report of PT Surya Semesta Internusa Content Index 2021
memberikan gambaran mengenai kinerja keberlanjutan Perseroan. Tbk has provided an overview of the Company’s sustainability
Kami mengharapkan masukan dari Bapak/Ibu/Saudara sekalian performance. We look forward to receiving inputs from you on this
atas Laporan Keberlanjutan ini, baik melalui e-mail atau formulir ini. Sustainability Report either by email or on this form.
Profil Anda | Your Profile
Nama (bila berkenan) | Name (if you please) :
Referensi POJK No.51/POJK/03/2017 dan SEOJK No. 16/SEOJK/04/2021
Institusi/Perusahaan | Institution/Company :
POJK No.51/POJK/03/2017 and SEOJK No. 16/SEOJK/04/2021 References
E-mail :
Indikator Halaman
No.
Indicators Page(s)
Golongan Pemangku Kepentingan | Stakeholders Group
Strategi Keberlanjutan
• Pemegang Saham | Shareholders • Kontraktor | Contractors Sustainability Strategy
• Karyawan | Employees • Partner Bisnis | Business Partners
A.1 Penjelasan Strategi Keberlanjutan 24-25
• Pemerintah | Government • Masyarakat Lokal | Local Communities Elaboration on Sustainability Strategy
• Pelanggan | Customers Ikhtisar Kinerja Aspek Keberlanjutan
Summary of Sustainability Aspect Performance
Mohon pilih jawaban yang paling sesuai: | Please choose the most appropriate answer: B.1 Aspek Ekonomi 14
Economic Aspects
a. Laporan ini mudah dimengerti: | This report was easy to understand:
Tidak Setuju | Disagree Netral | Neutral Setuju | Agree
B.2 Aspek Lingkungan Hidup 15
Environmental Aspects
b. Laporan ini sudah menggambarkan informasi aspek material yang sesuai dengan kegiatan usaha Perseroan: B.3 Aspek Sosial 14-15
The report describes the Company’s relevant material topics according to its business: Social Aspects
Tidak Setuju | Disagree Netral | Neutral Setuju | Agree Profil Perusahaan
Company Profile
c. Mohon berikan penilaian untuk topik material yang paling penting menurut anda C.1 Visi, Misi, dan Nilai Keberlanjutan 34-37
(nilai 1 = paling tidak penting s/d 5 = paling penting) Vision, Mission, and Values of Sustainability
Please score the material topics you consider as important (score 1 = least important to 5 = most important)
C.2 Alamat Perusahaan 38
• Layanan Unggul | Service Excellence [ ] Company's Address
• Manajemen Sumber Daya | Resource Management [ ]
• Manajemen Iklim | Climate Management [ ] C.3 Skala Usaha 41
• Manajemen Limbah dan Air| Waste and Water Management [ ] Enterprise Scale
• Kesejahteraan, Keselamatan, dan Kesehatan Karyawan | Employee Well-being, Health, and Safety [ ] C.4 Produk, Layanan, dan Kegiatan Usaha yang Dijalankan 38-39, 41-42
• Keselamatan dan Kesehatan Pelanggan | Customer Health and Safety [ ] Products, Services, and Business Activities
• Inovasi dan Teknologi | Innovation and Technology [ ]
C.5 Keanggotaan pada Asosiasi 40
Membership in Association
d. Saran atau informasi terkait Laporan: | Other suggestions or information related to the Report:
C.6 Perubahan Emiten dan Perusahaan Publik yang Bersifat Signifikan 42
Significant Changes in Issuers and Public Companies
Penjelasan Direksi
The Board of Directors' Explanation
D.1 Penjelasan Direksi 16-20
Terima kasih atas masukan anda. Mohon lembar umpan balik dapat dikirim melalui surat elektronik kepada The Board of Directors' Explanation
kontak yang tertera di Laporan ini, atau langsung ke:
Thank you for your feedback. Please send the feedback form via email to please kindly send this feedback form Tata Kelola Keberlanjutan
to the contact mentioned in this Report, or directly send to: Sustainability Governance
E.1 Penanggung Jawab Penerapan Keuangan Berkelanjutan 48
Public Relations Dept. Responsible for Implementing Sustainable Finance
PT Surya Semesta Internusa Tbk
E.2 Pengembangan Kompetensi Terkait Keuangan Berkelanjutan 49
Tempo Scan Tower, Lantai 20 | 20th Floor Competency Development Related to Sustainable Finance
Jl. H.R. Rasuna Said Kav. 3-4 Kuningan - Jakarta 12950, Indonesia
Telp. | Phone: +6221 526 2121, 527 2121 E.3 Penilaian Risiko atas Penerapan Keuangan Berkelanjutan 30-31, 50
Risk Assessment of the Implementation of Sustainable Finance
Faks | Fax: +6221 526 7878
Surel | E-mail: pr@suryainternusa.com E.4 Hubungan dengan Pemangku Kepentingan 52-54
Situs Web | Website: https://www.suryainternusa.com Relations with Stakeholders
E.5 Permasalahan terhadap Penerapan Keuangan Berkelanjutan 31-33
Problems with the Implementation of Sustainable Finance
86 Be Better, Be Laporan Keberlanjutan 2023 Sustainability Report Laporan Keberlanjutan 2023 Sustainability Report Be Better, Be 87
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Indikator Halaman Indikator Halaman
No. No.
Indicators Page(s) Indicators Page(s)
Kinerja Keberlanjutan Aspek Pengaduan Terkait Lingkungan Hidup
Sustainability Performance Complaint Aspects Related to the Environment
F.1 Kegiatan Membangun Budaya Keberlanjutan 51 F.16 Jumlah dan Materi Pengaduan Lingkungan Hidup yang Diterima dan Diselesaikan 75
Sustainable Culture Development Activities Number and Material of Environmental Complaints Received and Resolved
Kinerja Ekonomi Kinerja Sosial
Economic Performance Social Performance
F.2 Perbandingan Target dan Kinerja Produksi, Portofolio, Target Pembiayaan, atau Investasi, Pendapatan dan Laba 56 F.17 Komitmen untuk Memberikan Layanan atas Produk dan/atau Jasa yang Setara kepada Konsumen 72
Rugi Commitment to Provide Services on Equal Products and/or Services to Consumers
Comparison of targets to performance of production, portfolio, financing targets, or investments, revenue as
well as profit and loss Aspek Ketenagakerjaan
F.3 Perbandingan Target dan Kinerja Portofolio, Target Pembiayaan, atau Investasi pada Instrumen Keuangan atau 56 Employment Aspect
Proyek yang Sejalan dengan Keuangan Berkelanjutan
F.18 Kesetaraan Kesempatan Bekerja 29, 61
Comparison of target to performance of portfolio, financing target, or investments in financial instruments or
Equal Employment Opportunity
projects in line with the implementation of Sustainable Finance
F.19 Tenaga Kerja Anak dan Tenaga Kerja Paksa 61
Kinerja Lingkungan Hidup Child Labor and Forced Labor
Environmental Performance163-164
F.20 Upah Minimum Regional 62
Aspek Umum Regional Minimum Wage
General Aspect
F.21 Lingkungan Bekerja yang Layak dan Aman 33
F.4 Biaya Lingkungan Hidup 76 Decent and Safe Work Environment
Environmental Costs That Incur
F.22 Pelatihan dan Pengembangan Kemampuan Pegawai 63-64
Aspek Material Employee Capability Training and Development
Material Aspect
Aspek Masyarakat
F.5 Penggunaan Material yang Ramah Lingkungan 83 Community Aspect
Use of Environmentally Friendly Materials
F.23 Dampak Operasi terhadap Masyarakat Sekitar 71
Aspek Energi Impact of Operations on Surrounding Communities
Energy Aspect
F.24 Pengaduan Masyarakat 75
F.6 Jumlah dan Intensitas Energi yang Digunakan 79 Community Complaints
Amount and Intensity of Energy Used
F.25 Kegiatan Tanggung Jawab Sosial Lingkungan (TJSL) 69-70
F.7 Upaya dan Pencapaian Efisiensi Energi dan Penggunaan Energi Terbarukan 80 Corporate Social Responsibility (CSR)
Efforts and Achievements of Energy Efficiency and Use of Renewable Energy
Tanggung Jawab Pengembangan Produk/Jasa Berkelanjutan
Aspek Air Responsibility for Sustainable Product/Service Development
Water Aspect
F.26 Inovasi dan Pengembangan Produk/Jasa Keuangan Berkelanjutan 74
F.8 Penggunaan Air 81 Innovation and Development of Sustainable Financial Products/Services
Water Usage
F.27 Produk/Jasa yang Sudah Dievaluasi Keamanannya bagi Pelanggan 72
Aspek Keanekaragaman Hayati Products/Services That Have Been Evaluated for Safety for Customers
Aspects of Biodiversity F.28 Dampak Produk/Jasa 72
F.9 Dampak dari Wilayah Operasional yang Dekat atau Berada di Daerah Konservasi atau Memiliki 85 Product/Service Impact
Keanekaragaman Hayati F.29 Jumlah Produk yang Ditarik Kembali 74
Impacts from Operational Areas that are Near or Located in Conservation Areas or Have Biodiversity Number of Product Recalls
F.10 Usaha Konservasi Keanekaragaman Hayati 85 F.30 Survei Kepuasan Pelanggan terhadap Produk dan/atau Jasa Keuangan Berkelanjutan 76
Biodiversity Conservation Efforts Customer Satisfaction Survey on Sustainable Financial Products and/or Services
Aspek Emisi Lain-lain
Emission Aspect Others
F.11 Jumlah dan Intensitas Emisi yang Dihasilkan Berdasarkan Jenisnya 79 G.1 Verifikasi Tertulis dari Pihak Independen (jika ada) 43, 94-97
Total and Intensity of Emissions Generated by Type Written Verification from Independent Party (if any)
F.12 Upaya dan Pencapaian Pengurangan Emisi yang Dilakukan 80 G.2 Lembar Umpan Balik 86
Efforts and Achievements of Emission Reduction Made Feedback Sheet
Aspek Limbah dan Efluen G.3 Tanggapan terhadap Umpan Balik Laporan Keberlanjutan Tahun Sebelumnya 47
Waste and Effluent Aspects Responses to Feedback on the Previous Year's Sustainability Report
F.13 Jumlah Limbah dan Efluen yang Dihasilkan Berdasarkan Jenis 82, 85 G.4 Daftar Pengungkapan Sesuai Peraturan Otoritas Jasa Keuangan Nomor 51/POJK.03/2017 tentang Penerapan 87-89
Amount of Waste and Effluent Generated by Type Keuangan Berkelanjutan bagi Lembaga Jasa Keuangan, Emiten, dan Perusahaan Publik
List of Disclosures According to Financial Services Authority Regulation Number 51/POJK.03/2017 concerning
F.14 Mekanisme Pengelolaan Limbah dan Efluen 82, 84-85
Implementation of Sustainable Finance for Financial Services Institutions, Issuers, and Public Companies
Waste and Effluent Management Mechanism
F.15 Tumpahan yang Terjadi (jika ada) Tidak Relevan
Occurring Spills (if any) Not Relevant
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Indeks Isi Standar Global Reporting Initiative (GRI) 2021 Standar GRI
GRI Standard
Indikator
Indicators
Pengungkapan
Disclosure
Lokasi
Location
Global Reporting Initiative (GRI) Standards 2021
2-24 Menanamkan komitmen kebijakan 50
Embedding policy commitments
Pernyataan Penggunaan PT Surya Semesta Internusa Tbk telah melaporkan informasi yang terdapat dalam indeks konten GRI ini 2-25 Proses untuk memulihkan dampak negatif 71, 75
Statement of Use untuk periode 1 Januari sampai dengan 31 Desember 2023 dengan mengacu pada Standar GRI. Processes to remediate negative impacts
PT Surya Semesta Internusa Tbk has reported the information cited in this GRI content index for the period
January 1 to December 31, 2023 with reference to the GRI Standards. 2-26 Mekanisme untuk mendapatkan saran dan meningkatkan isu 52
Mechanisms for seeking advice and raising concerns
GRI 1 yang Digunakan GRI 1: Fondasi 2021
GRI 1 Used GRI 1: Foundation 2021 2-28 Keanggotaan asosiasi 40
Membership associations
2-29 Pendekatan terhadap keterlibatan pemangku kepentingan 52-54
Standar GRI Indikator Pengungkapan Lokasi Approach to stakeholder engagement
GRI Standard Indicators Disclosure Location
2-30 Perjanjian kerja bersama 61
GRI 2: 2-1 Detail organisasi 34-42 Collective bargaining agreements
Pengungkapan Umum 2021 Organizational details
General Disclosures 2021 GRI 3: 3-1 Proses menentukan topik material 44
2-2 Entitas yang tercakup dalam laporan keberlanjutan organisasi 43 Topik Material 2021 Process to determine material topics
Entities included in the organization’s sustainability reporting Material Topic 2021
3-2 Daftar topik material 44-47
2-3 Periode laporan, frekuensi, dan kontak 47 List of material topics
Reporting period, frequency and contact point
3-3 Manajemen topik material 44-47, 63, 65,
2-4 Informasi yang dinyatakan kembali 14, 15, 41, 43, 57, Management of material topics 72,74,78,81,83,84
Restatements of information 79, 81, 82, 85
GRI 201: 201-1 Nilai ekonomi langsung yang dihasilkan dan didistribusikan 56-57
2-5 Penjaminan eksternal 43, 94-97 Kinerja Ekonomi 2016 Direct economic value generated and distributed
External assurance Economic Performance 2016
201-2 Implikasi finansial serta risiko dan peluang lain akibat dari perubahan 57, 58
2-6 Kegiatan, rantai nilai, dan hubungan bisnis lainnya 38-39, 41-42 iklim
Activities, value chain and other business relationships Financial implications and other risks and opportunities due to climate
change
2-7 Karyawan 59-61
Employees 201-3 Kewajiban program pensiun manfaat pasti dan program pensiun 62
lainnya
2-8 Pekerja yang bukan karyawan 59
Defined benefit plan obligations and other retirement plans
Workers who are not employees
201-4 Bantuan finansial dari pemerintah 58
2-9 Struktur dan komposisi tata kelola 48
Financial assistance received from government
Governance structure and composition
GRI 203: 203-2 Dampak ekonomi tidak langsung yang signifikan 58
2-10 Nominasi dan seleksi pejabat tata kelola tertinggi 48
Dampak Ekonomi Tidak Significant indirect economic impacts
Nomination and selection of the highest governance body
Langsung 2016
2-11 Ketua badan tata kelola tertinggi 48 Indirect Economic Impacts 2016
Chair of the highest governance body
GRI 204: 204-1 Proporsi pengeluaran untuk pemasok lokal 58
2-12 Peran pejabat tata kelola tertinggi dalam memantau dampak 48,49 Praktik Pengadaan 2016 Proportion of spending on local suppliers
manajemen Procurement Practices 2016
Role of the highest governance body in overseeing the management of
GRI 205: 205-1 Operasi-operasi yang dinilai memiliki risiko terkait korupsi 51
impacts
Antikorupsi 2016 Operations assessed for risks related to corruption
2-13 Delegasi tanggung jawab dalam mengelola dampak 48,49 Anti-corruption 2016
205-2 Komunikasi dan pelatihan tentang kebijakan dan prosedur antikorupsi 51
Delegation of responsibility for managing impacts
Communication and training about anti-corruption policies and
2-14 Peran pejabat tata kelola tertinggi dalam pelaporan keberlanjutan 49 procedures
Role of the highest governance body in sustainability reporting
205-3 Kejadian korupsi dan tindakan yang diambil 51
2-15 Benturan kepentingan 51 Confirmed incidents of corruption and actions taken
Conflicts of interest
GRI 301: 301-1 Material yang digunakan berdasarkan berat atau volume 83
2-16 Mengkomunikasikan hal-hal kritis 48 Material 2016 Materials used by weight or volume
Communication of critical concerns Materials 2016
301-2 Material input dari daur ulang yang digunakan 83
2-17 Pengetahuan kolektif pejabat tata kelola tertinggi 49 Recycled input materials used
Collective knowledge of the highest governance body
GRI 302: 302-1 Konsumsi energi dalam organisasi 79
2-18 Evaluasi kinerja pejabat tata kelola tertinggi 48 Energi 2016 Energy consumption within the organization
Evaluation of the performance of the highest governance body Energy 2016
302-2 Konsumsi energi di luar organisasi 78
2-22 Pernyataan tentang strategi pembangunan berkelanjutan 16-20, 24-25 Energy consumption outside of the organization
Statement on sustainable development strategy
302-3 Intensitas energi 79
2-23 Komitmen kebijakan 50 Energy intensity
Policy commitments
302-4 Pengurangan konsumsi energi 80
Reduction of energy consumption
302-5 Pengurangan pada energi yang dibutuhkan untuk produk dan jasa 80
Reduction in energy requirements of products and services
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Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance
Standar GRI Indikator Pengungkapan Lokasi Standar GRI Indikator Pengungkapan Lokasi
GRI Standard Indicators Disclosure Location GRI Standard Indicators Disclosure Location
GRI 303: 303-1 Interaksi dengan air sebagai sumber daya bersama 81 403-8 Pekerja yang tercakup dalam sistem manajemen keselamatan dan 65
Air dan Efluen 2018 Interactions with water as a shared resource kesehatan kerja
Water and Effluents 2018 Workers covered by an occupational health and safety management
303-2 Manajemen dampak yang berkaitan dengan pembuangan air 81-82 system
Management of water discharge-related impacts
403-9 Kecelakaan kerja 68
303-3 Pengambilan air 81 Work-related injuries
Water withdrawal
403-10 Penyakit akibat kerja 68
303-4 Pembuangan air 82 Work-related ill health
Water discharge
GRI 404: 404-1 Rata-rata jam pelatihan per tahun per karyawan 63, 64
303-5 Konsumsi air 81 Pelatihan dan Pendidikan 2016 Average hours of training per year per employee
Water consumption Training and Education 2016
404-2 Program untuk meningkatkan keterampilan karyawan dan program 49, 63
GRI 305: 305-1 Emisi GRK (Cakupan 1) langsung 79 bantuan peralihan
Emisi 2016 Direct (Scope 1) GHG emissions Programs for upgrading employee skills and transition assistance
Emissions 2016 programs
305-2 Emisi energi GRK (Cakupan 2) tidak langsung 79
Energy indirect (Scope 2) GHG emissions GRI 405: 405-1 Keanekaragaman badan tata kelola dan karyawan 61
305-3 Emisi GRK (Cakupan 3) tidak langsung lainnya 78 Keanekaragaman dan Diversity of governance bodies and employees
Other indirect (Scope 3) GHG emissions Kesempatan Setara 2016
Diversity and Equal Opportunity
305-4 Intensitas emisi GRK 79 2016
GHG emissions intensity
GRI 406: 406-1 Insiden diskriminasi dan tindakan perbaikan yang dilakukan 61
305-5 Pengurangan emisi gas rumah kaca 80 Non-diskriminasi 2016 Incidents of discrimination and corrective actions taken
Reduction of GHG emissions Non-discrimination 2016
305-6 Emisi zat perusak ozon (ODS) 78 GRI 408: 408-1 Operasi dan pemasok yang berisiko signifikan terhadap insiden pekerja 61
Emissions of ozone-depleting substances (ODS) Pekerja Anak 2016 anak
Child Labor 2016 Operations and suppliers at significant risk for incidents of child labor
305-7 Nitrogen oksida (NOx), sulfur oksida (SOx), dan emisi udara signifkan 78
lainnya GRI 413: 413-1 Operasi dengan keterlibatan masyarakat lokal, penilaian dampak, dan 69-70
Nitrogen oxides (NOx), sulfur oxides (SOx), and other significant Komunitas Lokal 2016 program pembangunan
Local Communities 2016 Operations with local community engagement, impact assessments,
GRI 306: 306-1 Timbulan limbah dan dampak yang signifikan terkait limbah 84-85 and development programs
Limbah 2020 Waste generation and significant waste-related impacts
Waste 2020 413-2 Operasi yang secara aktual dan yang berpotensi memiliki dampak 71
306-2 Pengelolaan dampak yang signifikan terkait limbah 84-85 negatif signifikan terhadap masyarakat lokal
Management of significant waste-related impacts Operations with significant actual and potential negative impacts on
local communities
306-3 Timbulan limbah 85
Waste generated GRI 416: 416-1 Penilaian dampak kesehatan dan keselamatan dari berbagai kategori 72-73
Keselamatan dan Kesehatan produk dan jasa
GRI 401: 401-1 Perekrutan karyawan baru dan pergantian karyawan 60-61
Pelanggan Incidents of non-compliance concerning the health and safety impacts
Ketenagakerjaan 2016 New employee hires and employee turnover
2016 of products and services
Employment 2016
401-2 Tunjangan yang diberikan kepada karyawan tetap yang tidak diberikan 62 Customer Health and Safety
2016 416-2 Insiden ketidakpatuhan sehubungan dengan dampak kesehatan dan 74
kepada karyawan sementara atau paruh waktu
keselamatan dari produk dan jasa
Benefits provided to full-time employees that are not provided to
Requirements for product and service information and labeling
temporary or part time employees
GRI 418: 418-1 Pengaduan yang berdasar mengenai pelanggaran terhadap privasi 74
401-3 Cuti melahirkan 62
Privasi Pelanggan 2016 pelanggan dan hilangnya data pelanggan
Parental leave
Customer Privacy 2016 Substantiated complaints concerning breaches of customer privacy and
GRI 403: 403-1 Sistem manajemen kesehatan dan keselamatan kerja 65 losses of customer data
Keselamatan dan Kesehatan Occupational health and safety management system
Kerja 2018
Occupational Health and Safety 403-2 Identifikasi bahaya, penilaian risiko, dan investigasi kecelakaan 65
2018 Hazard identification, risk assessment, and incident investigation
403-3 Upaya kesehatan kerja 67
Occupational health services
403-4 Partisipasi, konsultasi, dan komunikasi pekerja terkait keselamatan dan 66
kesehatan kerja
Worker participation, consultation, and communication on occupational
health and safety
403-5 Pelatihan bagi pekerja mengenai keselamatan dan kesehatan kerja 67
Worker training on occupational health and safety
403-6 Peningkatan kualitas kesehatan pekerja 67
Promotion of worker health
403-7 Pencegahan dan mitigasi dampak dari keselamatan dan kesehatan 65-66, 67
kerja yang secara langsung terkait hubungan bisnis
Prevention and mitigation of occupational health and safety impacts
directly linked by business relationships
92 Be Better, Be Laporan Keberlanjutan 2023 Sustainability Report Laporan Keberlanjutan 2023 Sustainability Report Be Better, Be 93
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ϭ͘ ĂƚĂĂŶĚŝŶĨŽƌŵĂƚŝŽŶŝŶƚŚĞZĞƉŽƌƚĨŽƌƚŚĞƉĞƌŝŽĚŽĨ:ĂŶƵĂƌLJϭƐƚƚŽĞĐĞŵďĞƌϯϭƐƚ͕ϮϬϮϯ͘
ZĞƉŽƌƚŝŶŐZĞŐƵůĂƚŝŽŶ ͗^ƵƐƚĂŝŶĂďůĞ&ŝŶĂŶĐĞZĞŐƵůĂƚŝŽŶWK:<EŽ͘ϱϭͬWK:<͘ϬϯͬϮϬϭϳ;/ŶĚŽŶĞƐŝĂͿ
Ϯ͘ DĂƚĞƌŝĂů ƚŽƉŝĐƐ ƉƌĞƐĞŶƚĞĚ ŝŶ ƚŚĞ ZĞƉŽƌƚ͗ ^ĞƌǀŝĐĞ džĐĞůůĞŶĐĞ͖ ZĞƐŽƵƌĐĞ DĂŶĂŐĞŵĞŶƚ͖ ůŝŵĂƚĞ
DĂŶĂŐĞŵĞŶƚ͖ tĂƐƚĞ ĂŶĚ tĂƚĞƌ DĂŶĂŐĞŵĞŶƚ͖ ŵƉůŽLJĞĞ tĞůůͲďĞŝŶŐ ,ĞĂůƚŚ͕ ĂŶĚ ^ĂĨĞƚLJ͖
ĞĂƌƐƚĂŬĞŚŽůĚĞƌƐ͕
ƵƐƚŽŵĞƌ,ĞĂůƚŚĂŶĚ^ĂĨĞƚLJ͖ĂŶĚ/ŶŶŽǀĂƚŝŽŶΘdĞĐŚŶŽůŽŐLJ͘
ϯ͘ ǀĂůƵĂƚŝŽŶ ŽĨ ƉƵďůŝĐůLJ ĚŝƐĐůŽƐĞĚ ŝŶĨŽƌŵĂƚŝŽŶ͕ ƐLJƐƚĞŵ͕ ĂŶĚ ƉƌŽĐĞƐƐ ŽĨ ƚŚĞ ŽŵƉĂŶLJ ƚŽ ĞŶƐƵƌĞ
^ŽĐŝĂů ZĞƐƉŽŶƐŝďŝůŝƚLJ ƐŝĂ or “SR Asia” is issuing an /ŶĚĞƉĞŶĚĞŶƚ ƐƐƵƌĂŶĐĞ ^ƚĂƚĞŵĞŶƚ (“the
ĂĚŚĞƌĞŶĐĞŽĨƚŚĞZĞƉŽƌƚĐŽŶƚĞŶƚƚŽƚŚĞƌĞƉŽƌƚŝŶŐƉƌŝŶĐŝƉůĞƐ͘
Statement”) of ƚŚĞϮϬϮϯ^ƵƐƚĂŝŶĂďŝůŝƚLJZĞƉŽƌƚ(“the Report”) of Wd^ƵƌLJĂ^ĞŵĞƐƚĂ/ŶƚĞƌŶƵƐĂdďŬ(“the
ϰ͘ ^Z ƐŝĂ ĚŽĞƐ EKd ŝŶĐůƵĚĞ ĨŝŶĂŶĐŝĂů ĚĂƚĂ͕ ŝŶĨŽƌŵĂƚŝŽŶ͕ ĂŶĚ ĨŝŐƵƌĞƐ ŝŶ ƚŚĞ ZĞƉŽƌƚ ĐŽŶƚĞŶƚ͘ tĞ
Company”). The ŽŵƉĂŶLJΖƐ ŵĂŝŶ ďƵƐŝŶĞƐƐĞƐ ĂƌĞ ŝŶĚƵƐƚƌŝĂů ĞƐƚĂƚĞ Θ ƌĞĂů ĞƐƚĂƚĞ ĚĞǀĞůŽƉŵĞŶƚ͕
ĂƐƐƵŵĞĚƚŚĂƚƚŚĞŽŵƉĂŶLJ͕ŝŶĚĞƉĞŶĚĞŶƚƉĂƌƚŝĞƐ͕ŽƌŽƚŚĞƌƉĂƌƚŝĞƐĂƐƐŽĐŝĂƚĞĚǁŝƚŚƚŚĞŽŵƉĂŶLJ
ĐŽŶƐƚƌƵĐƚŝŽŶ͕ ĂŶĚ ŚŽƐƉŝƚĂůŝƚLJ͘ dŚĞ ZĞƉŽƌƚ ƉƌĞƐĞŶƚƐ ƚŚĞ ĐŽŵŵŝƚŵĞŶƚ ĂŶĚ ĞĨĨŽƌƚƐ ŽĨ ƚŚĞ ŽŵƉĂŶLJ ŝŶ
ŚĂǀĞǀĞƌŝĨŝĞĚĂŶĚͬŽƌĂƵĚŝƚĞĚĨŝŶĂŶĐŝĂůƐƚĂƚĞŵĞŶƚƐ͕ĚĂƚĂ͕ĂŶĚŝŶĨŽƌŵĂƚŝŽŶ͘
ŵĂŶĂŐŝŶŐŝƚƐƐƵƐƚĂŝŶĂďŝůŝƚLJƉĞƌĨŽƌŵĂŶĐĞĨŽƌƚŚĞƌĞƉŽƌƚŝŶŐƉĞƌŝŽĚŽĨ:ĂŶƵĂƌLJϭƐƚƚŽĞĐĞŵďĞƌϯϭƐƚ͕ϮϬϮϯ͘
ϱ͘ ĚŚĞƌĞŶĐĞƚŽƚŚĞĨŽůůŽǁŝŶŐƌĞƉŽƌƚŝŶŐƉƌŝŶĐŝƉůĞƐ͕ƐƚĂŶĚĂƌĚƐ͕ĂŶĚƌĞŐƵůĂƚŝŽŶƐ͗
As agreed with Management, SR Asia’s ƌĞƐƉŽŶƐŝďŝůŝƚLJŝƐƚŽŵĂŬĞĂŶĂƐƐĞƐƐŵĞŶƚďĂƐĞĚŽŶƚŚĞĚĂƚĂĂŶĚ
ĂͿ ŽŶƐŽůŝĚĂƚĞĚ ƐĞƚ ŽĨ 'Z/ ^ƵƐƚĂŝŶĂďŝůŝƚLJ ZĞƉŽƌƚŝŶŐ ^ƚĂŶĚĂƌĚƐ ϮϬϮϭ ;'Z/ hŶŝǀĞƌƐĂů ^ƚĂŶĚĂƌĚƐͿ
ĐŽŶƚĞŶƚŽĨƚŚĞZĞƉŽƌƚĨŽƌƚŚĞLJĞĂƌ͘
ŝƐƐƵĞĚďLJƚŚĞ'ůŽďĂůZĞƉŽƌƚŝŶŐ/ŶŝƚŝĂƚŝǀĞ͘
ďͿ ZĞŐƵůĂƚŝŽŶ ŽĨ KƚŽƌŝƚĂƐ :ĂƐĂ <ĞƵĂŶŐĂŶ ;K:<Ϳ EŽ͘ϱϭͬWK:<͘ϬϯͬϮϬϭϳ ƌĞŐĂƌĚŝŶŐ ƚŚĞ
/ŶƚĞŶĚĞĚhƐĞƌĂŶĚWƵƌƉŽƐĞ /ŵƉůĞŵĞŶƚĂƚŝŽŶ ŽĨ ^ƵƐƚĂŝŶĂďůĞ &ŝŶĂŶĐĞ ĨŽƌ &ŝŶĂŶĐŝĂů ^ĞƌǀŝĐĞ /ŶƐƚŝƚƵƚŝŽŶ͕ >ŝƐƚĞĚ͕ ĂŶĚ WƵďůŝĐ
dŚĞƉƵƌƉŽƐĞŽĨƚŚĞ^ƚĂƚĞŵĞŶƚŝƐƚŽƉƌĞƐĞŶƚŽƵƌŽƉŝŶŝŽŶŝŶĐůƵĚŝŶŐƚŚĞĨŝŶĚŝŶŐƐĂŶĚƌĞĐŽŵŵĞŶĚĂƚŝŽŶƐ ŽŵƉĂŶŝĞƐ ;WK:< ϱϭͿ ǁŝƚŚ ƌĞĨĞƌĞŶĐĞ ƚŽ K:< ŝƌĐƵůĂƌ >ĞƚƚĞƌ ;^ K:<Ϳ ϮϬϮϮ
ďĂƐĞĚ ŽŶ ƚŚĞ ƌĞƐƵůƚƐ ŽĨ ĂƐƐƵƌĂŶĐĞ ǁŽƌŬ ƚŽ ƚŚĞ Company’s ƐƚĂŬĞŚŽůĚĞƌƐ͘ dŚĞ ƐƐƵƌĂŶĐĞ dĞĂŵ ŝŶ EŽ͘ϭϲͬ^ K:<͘ϬϰͬϮϬϮϭ͘
ĂĐĐŽƌĚĂŶĐĞǁŝƚŚƐƉĞĐŝĨŝĐƉƌŽĐĞĚƵƌĞƐĂŶĚĂƐƉĞĐŝĨŝĐƐĐŽƉĞŽĨǁŽƌŬĐĂƌƌŝĞĚŽƵƚƚŚĞĂƐƐĞƐƐŵĞŶƚ͘ džĐĞƉƚ
ĨŽƌ ƚŚĞ ĂƌĞĂƐ ĐŽǀĞƌĞĚ ŝŶ ƚŚĞ ƐĐŽƉĞ ŽĨ ƚŚĞ ĂƐƐƵƌĂŶĐĞ͕ ǁĞ ĞŶĐŽƵƌĂŐĞ Ăůů EKd ƚŽ ƐŽůĞůLJ ŝŶƚĞƌƉƌĞƚ ƚŚĞ
džĐůƵƐŝŽŶ
^ƚĂƚĞŵĞŶƚĂƐƚŚĞďĂƐŝƐƚŽĐŽŶĐůƵĚĞƚŚĞCompany’s ŽǀĞƌĂůůƐƵƐƚĂŝŶĂďŝůŝƚLJƉĞƌĨŽƌŵĂŶĐĞ͘
ϭ͘ dŚĞĞdžƉƌĞƐƐŝŽŶŽĨŽƉŝŶŝŽŶ͕ďĞůŝĞĨ͕ĞdžƉĞĐƚĂƚŝŽŶ͕ĂĚǀĞƌƚŝƐĞŵĞŶƚ͕ĂŶĚĂůƐŽĨŽƌǁĂƌĚͲůŽŽŬŝŶŐ
ƐƚĂƚĞŵĞŶƚƐ͕ŝŶĐůƵĚŝŶŐĨƵƚƵƌĞƉůĂŶŶŝŶŐŽĨƚŚĞŽŵƉĂŶLJĂƐƐƉĞĐŝĨŝĞĚŝŶƚŚĞZĞƉŽƌƚĐŽŶƚĞŶƚ͘
ZĞƐƉŽŶƐŝďŝůŝƚŝĞƐ
Ϯ͘ ŶĂůLJƐŝƐŽƌĂƐƐĞƐƐŵĞŶƚĂŐĂŝŶƐƚƌĞŐƵůĂƚŝŽŶƐ͕ƉƌŝŶĐŝƉůĞƐ͕ƐƚĂŶĚĂƌĚƐ͕ŐƵŝĚĞůŝŶĞƐ͕ĂŶĚŝŶĚŝĐĂƚŽƌƐŽƚŚĞƌ
KƵƌƌĞƐƉŽŶƐŝďŝůŝƚŝĞƐƚŽƚŚĞDĂŶĂŐĞŵĞŶƚĂƌĞƚŽĞǀĂůƵĂƚĞƚŚĞZĞƉŽƌƚĐŽŶƚĞŶƚ͕ĐŽŵĞƵƉǁŝƚŚĨŝŶĚŝŶŐƐĂŶĚ
ƚŚĂŶƚŚŽƐĞŝŶĚŝĐĂƚĞĚŝŶƚŚĞ^ƚĂƚĞŵĞŶƚ͘
ƌĞĐŽŵŵĞŶĚĂƚŝŽŶƐ͕ĂŶĚŝƐƐƵĞƚŚĞ^ƚĂƚĞŵĞŶƚ͘tĞĂƌĞĂůƐŽƌĞƐƉŽŶƐŝďůĞĨŽƌĐŽŵŝŶŐƵƉǁŝƚŚĐŽŶĐůƵƐŝŽŶƐ
ĂŶĚƌĞĐŽŵŵĞŶĚĂƚŝŽŶƐďĂƐĞĚŽŶƚŚĞĂŐƌĞĞĚƐƚĂŶĚĂƌĚƐ͕ŵĞƚŚŽĚƐ͕ĂŶĚĂƉƉƌŽĂĐŚĞƐ͘,ĞŶĐĞ͕^ZƐŝĂŝƐ ϯ͘ dŽƉŝĐƐ͕ĚĂƚĂ͕ĂŶĚŝŶĨŽƌŵĂƚŝŽŶŽƵƚƐŝĚĞƚŚĞƌĞƉŽƌƚŝŶŐƉĞƌŝŽĚ͕ŽƌŝŶƚŚĞƉƵďůŝĐĚŽŵĂŝŶŶŽƚĐŽǀĞƌĞĚ
ŽŶůLJĞǀĂůƵĂƚĞĚĨŽƌƚŚĞůĂƚĞƐƚƌĞĐĞŝǀĞĚĞĚŝƚŽƌŝĂůĂŶĚĚĂƚĂŽŶƚŚĞĨŝŶĂůĚƌĂĨƚĂƐŽĨƉƌŝůϯƌĚ͕ϮϬϮϰ͘^ZƐŝĂ ŝŶƚŚĞƌĞƉŽƌƚŝŶŐƉĞƌŝŽĚ͘
ŝƐ ŽŶůLJ ƌĞƐƉŽŶƐŝďůĞ ĨŽƌ ĚĞůŝǀĞƌŝŶŐ ĂƐƐƵƌĂŶĐĞ ǁŽƌŬ͕ EKd ĂŶ ĂƵĚŝƚ͕ ďLJ ĨŽůůŽǁŝŶŐ ƚŚĞ EŽŶͲŝƐĐůŽƐƵƌĞ ϰ͘ Financial performance data and information as presented in the Company’s financial statements
ŐƌĞĞŵĞŶƚ͕ ƚŚĞ ƐƐƵƌĂŶĐĞ ŶŐĂŐĞŵĞŶƚ ŐƌĞĞŵĞŶƚ͕ ZĞƉƌĞƐĞŶƚĂƚŝŽŶ >ĞƚƚĞƌ͕ ĂŶĚ ^ƵďƐĞƋƵĞŶƚ ǀĞŶƚ ĂŶĚĚŽĐƵŵĞŶƚƐ͕ŽƚŚĞƌƚŚĂŶƚŚŽƐĞŵĞŶƚŝŽŶĞĚŝŶƚŚĞZĞƉŽƌƚ͘
dĞƐƚŝŶŐ͘ dŚĞ DĂŶĂŐĞŵĞŶƚ ŚĂƐ ŝƚƐ ƐŽůĞ ƌĞƐƉŽŶƐŝďŝůŝƚLJĨŽƌ ƚŚĞ ƉƌĞƐĞŶƚĂƚŝŽŶ ŽĨ ĚĂƚĂ͕ ŝŶĨŽƌŵĂƚŝŽŶ͕ ĂŶĚ
ĚŝƐĐůŽƐƵƌĞƐŝŶƚŚĞZĞƉŽƌƚĐŽŶƚĞŶƚ͘dŚĞƌĞĨŽƌĞ͕ĂŶLJƉĂƌƚŝĞƐǁŚŽĚĞƉĞŶĚŽŶƚŚĞZĞƉŽƌƚĂŶĚƚŚŝƐ^ƚĂƚĞŵĞŶƚ DĞƚŚŽĚŽůŽŐLJĂŶĚ^ŽƵƌĐĞŝƐĐůŽƐƵƌĞ
ƐŚĂůůďĞĂƌĂŶĚŵĂŶĂŐĞƚŚĞŝƌƌŝƐŬƐ͘ ϭ͘ &Žƌŵ ĂŶ ƐƐƵƌŽƌ dĞĂŵ ǁŚŽƐĞ ŵĞŵďĞƌƐ ĂƌĞ ĐĂƉĂďůĞ ŝŶ ƐƵƐƚĂŝŶĂďŝůŝƚLJ ƌĞƉŽƌƚ ĚĞǀĞůŽƉŵĞŶƚ ĂŶĚ
ĂƐƐƵƌĂŶĐĞ͘
/ŶĚĞƉĞŶĚĞŶĐĞ͕/ŵƉĂƌƚŝĂůŝƚLJ͕ĂŶĚŽŵƉĞƚĞŶĐLJ Ϯ͘ WĞƌĨŽƌŵƚŚĞƉƌĞͲĞŶŐĂŐĞŵĞŶƚƉŚĂƐĞƚŽĞŶƐƵƌĞƚŚĞŝŶĚĞƉĞŶĚĞŶĐĞĂŶĚŝŵƉĂƌƚŝĂůŝƚLJŽĨƚŚĞƐƐƵƌŽƌ
^ZƐŝĂĐŽŶĨŝƌŵƐEKƌĞůĂƚŝŽŶƐŚŝƉƐďĞƚǁĞĞŶƚŚĞĂƐƐƵƌŽƌƚĞĂŵĂŶĚƚŚĞĐůŝĞŶƚƐƚŚĂƚĐĂŶŝŶĨůƵĞŶĐĞƚŚĞŝƌ dĞĂŵ͘
ŝŶĚĞƉĞŶĚĞŶĐĞĂŶĚŝŵƉĂƌƚŝĂůŝƚLJƚŽĐŽŶĚƵĐƚƚŚĞĂƐƐĞƐƐŵĞŶƚĂŶĚŐĞŶĞƌĂƚĞƚŚĞ^ƚĂƚĞŵĞŶƚƐ͘dŚĞĂƐƐƵƌŽƌ ϯ͘ ,ŽůĚĂŬŝĐŬͲŽĨĨŵĞĞƚŝŶŐĂŶĚŝŶŝƚŝĂůĂŶĂůLJƐŝƐŽĨƚŚĞZĞƉŽƌƚĚƌĂĨƚďĂƐĞĚŽŶƚŚĞ^ZƐŝĂWƌŽƚŽĐŽůŽŶ
ƚĞĂŵŝƐŵĂŶĚĂƚĞĚƚŽĨŽůůŽǁĂƉĂƌƚŝĐƵůĂƌĂƐƐƵƌĂŶĐĞƉƌŽƚŽĐŽůĂŶĚƉƌŽĨĞƐƐŝŽŶĂůĞƚŚŝĐĂůĐŽĚĞŽĨĐŽŶĚƵĐƚ ƐƐƵƌĂŶĐĞŶĂůLJƐŝƐƌĞĨĞƌƐƚŽƚŚĞƐƚĂŶĚĂƌĚƐ͕ƉƌŝŶĐŝƉůĞƐ͕ĂŶĚŝŶĚŝĐĂƚŽƌƐŽĨϭϬϬϬ^ǀϯ͕ϭϬϬϬW^
ƚŽ ĞŶƐƵƌĞ ƚŚĞŝƌ ŽďũĞĐƚŝǀŝƚLJ ĂŶĚ ŝŶƚĞŐƌŝƚLJ͘ tĞ ĐĂƌƌŝĞĚ ŽƵƚ Ă ƉƌĞͲĞŶŐĂŐĞŵĞŶƚ ĂƐƐĞƐƐŵĞŶƚ ďĞĨŽƌĞ ƚŚĞ ;ϮϬϭϴͿ͕ĂŶĚƐƚĂŶĚĂƌĚƐͬƌĞŐƵůĂƚŝŽŶƐƵƐĞĚŝŶƚŚĞZĞƉŽƌƚ͘
ĂƐƐƵƌĂŶĐĞ ǁŽƌŬ ǁĂƐ ƚĂŬĞŶ ƚŽ ǀĞƌŝĨLJ ƚŚĞ ƌŝƐŬƐ ŽĨ ĞŶŐĂŐĞŵĞŶƚ ĂƐ ǁĞůů ĂƐ ƚŚĞ ŝŶĚĞƉĞŶĚĞŶĐĞ ĂŶĚ ϰ͘ ŝƐĐƵƐƐŽŶůŝŶĞƚŚĞƌĞƐƵůƚƐŽĨƚŚĞĂŶĂůLJƐŝƐǁŝƚŚƚŚĞDĂŶĂŐĞŵĞŶƚĂŶĚĚĂƚĂĐŽŶƚƌŝďƵƚŽƌƐ͘
ŝŵƉĂƌƚŝĂůŝƚLJ ŽĨ ƚŚĞ ƚĞĂŵ͘ dŚĞ ĂƐƐƵƌŽƌ ƚĞĂŵ ŵĞŵďĞƌƐ ŚĂǀĞ ŬŶŽǁůĞĚŐĞ ŽĨ /^K ϮϲϬϬϬ͕ ϭϬϬϬ ϱ͘ sĞƌŝĨLJĞǀŝĚĞŶĐĞĂŶĚƚƌĂĐĞĚĂƚĂĂŶĚŝŶĨŽƌŵĂƚŝŽŶĂƐĐŽǀĞƌĞĚŝŶƚŚĞZĞƉŽƌƚ͘
ĐĐŽƵŶƚďŝůŝƚLJƐƚĂŶĚĂƌĚƐĂŶĚƉƌŝŶĐŝƉůĞƐ͕ĂŶĚĂůƐŽŚĂǀĞĞdžƉĞƌŝĞŶĐĞŝŶƐƵƐƚĂŝŶĂďŝůŝƚLJƌĞƉŽƌƚĂƐƐĞƐƐŵĞŶƚ ϲ͘ dŚĞŽŵƉĂŶLJŝŶĐŽƌƉŽƌĂƚĞĚŽƵƌƌĞĐŽŵŵĞŶĚĂƚŝŽŶƐŝŶƚŚĞĚƌĂĨƚZĞƉŽƌƚĂŶĚƌĞůĞĂƐĞƚŚĞĨŝŶĂůZĞƉŽƌƚ
ďĂƐĞĚŽŶǀĂƌŝŽƵƐƌĞƉŽƌƚŝŶŐƌĞŐƵůĂƚŝŽŶƐ͕ƐƚĂŶĚĂƌĚƐ͕ĂŶĚƉƌŝŶĐŝƉůĞƐ͕ƐƵĐŚĂƐWK:<EŽ͘ϱϭͬWK:<͘ϬϯͬϮϬϭϳ ĐŽŶƚĞŶƚ͘
;WK:< ϱϭͿ ƌĞŐƵůĂƚŝŽŶ͕ ŝƌĐƵůĂƌ >ĞƚƚĞƌ ŽĨ K:< ;^ K:< EŽ͘ϭϲͬ^ K:<͘ϬϯͬϮϬϮϭͿ͕ ĂŶĚ 'Z/ ^ƚĂŶĚĂƌĚ ϮϬϮϭ
ŽŶƐŽůŝĚĂƚĞĚ͘
^ZƐŝĂ/ŶĚĞƉĞŶĚĞŶƚƐƐƵƌĂŶĐĞ^ƚĂƚĞŵĞŶƚ͕ǀĞƌƐŝŽŶϮϬϮϰ͕ƉĂŐĞϭŽĨϰ ^ZƐŝĂ/ŶĚĞƉĞŶĚĞŶƚƐƐƵƌĂŶĐĞ^ƚĂƚĞŵĞŶƚ͕ǀĞƌƐŝŽŶϮϬϮϰ͕ƉĂŐĞϮŽĨϰ
94 Be Higher, Be Laporan Keberlanjutan 2023 Sustainability Report Laporan Keberlanjutan 2023 Sustainability Report Be Higher, Be 95
Page 49
ϳ͘ WƌĞƉĂƌĞƚŚĞ ^ƚĂƚĞŵĞŶƚ ĂŶĚƐĞŶĚŝƚƚŽ^ZƐŝĂ/ŶƚĞƌŶĂƚŝŽŶĂůŝƌĞĐƚŽƌĨŽƌƌĞǀŝĞǁƚŽŐĞƚĂƉƉƌŽǀĂů ĐŽŵƉůĞƚĞŶĞƐƐ͕ ƐƵƐƚĂŝŶĂďŝůŝƚLJ ĐŽŶƚĞdžƚ͕ ƚŝŵĞůŝŶĞƐƐ͕ ĂŶĚ ǀĞƌŝĨŝĂďŝůŝƚLJͿ͘ dŚĞ DĂŶĂŐĞŵĞŶƚ ƉƌŽǀŝĚĞĚ
ďĞĨŽƌĞƐƵďŵŝƚƚŝŶŐŝƚƚŽƚŚĞŽŵƉĂŶLJ͘ ĂĚĞƋƵĂƚĞƐƵƉƉŽƌƚĚƵƌŝŶŐƚŚĞĂƐƐƵƌĂŶĐĞǁŽƌŬďLJƐƵďŵŝƚƚŝŶŐĞǀŝĚĞŶĐĞͬĚŽĐƵŵĞŶƚƐĂƐƌĞƋƵĞƐƚĞĚ͘
ϴ͘ WƌĞƉĂƌĞ Ă DĂŶĂŐĞŵĞŶƚ >ĞƚƚĞƌ ĚĞƚĂŝůŝŶŐ Ăůů ĂƐƉĞĐƚƐ ƐĞĞŶ͕ ƌĞĐŽƌĚĞĚ͕ ĂŶĚ ŽďƐĞƌǀĞĚ ĚƵƌŝŶŐ ƚŚĞ
ĂƐƐƵƌĂŶĐĞ ǁŽƌŬ ƚŽ ƚŚĞ DĂŶĂŐĞŵĞŶƚŽĨƚŚĞŽŵƉĂŶLJ ĨŽƌ ĨƵƌƚŚĞƌ ŝŵƉƌŽǀĞŵĞŶƚ ŽĨ ƐƵƐƚĂŝŶĂďŝůŝƚLJ ZĞĐŽŵŵĞŶĚĂƚŝŽŶ
ƉƌŽĐĞƐƐĞƐ͘ ϭ͘ dŽ ŝŵƉƌŽǀĞ ŝƚƐ ĂĚŚĞƌĞŶĐĞ ƚŽ ŵĂƚĞƌŝĂůŝƚLJ͕ ƚŚĞ ZĞƉŽƌƚŝŶŐ KƌŐĂŶŝnjĂƚŝŽŶ ŝƐ ĞdžƉĞĐƚĞĚ ƚŽ ƉĞƌĨŽƌŵ
ŵĂƚĞƌŝĂůŝƚLJƚĞƐƚŝŶŐďĂƐĞĚŽŶƚŚĞϭϬϬϬƐƚĂŶĚĂƌĚƐĂŶĚƉƌŝŶĐŝƉůĞƐ͘dŚĞƌĞƐƵůƚƐŽĨŵĂƚĞƌŝĂůŝƚLJƚĞƐƚŝŶŐ
ƐŚŽƵůĚďĞƵƚŝůŝnjĞĚĂƐƚŚĞďĂƐŝƐĨŽƌŵĂƚĞƌŝĂůŝƚLJĚĞƚĞƌŵŝŶĂƚŝŽŶŝŶƚŚĞŶĞdžƚƐƵƐƚĂŝŶĂďŝůŝƚLJƌĞƉŽƌƚ͘
ĚŚĞƌĞŶĐĞƚŽϭϬϬϬW;ϮϬϭϴͿĂŶĚ'Z/hŶŝǀĞƌƐĂů^ƚĂŶĚĂƌĚƐ
Ϯ͘ dŽĞŶŚĂŶĐĞƚŚĞĞŶŐĂŐĞŵĞŶƚǁŝƚŚĞdžƚĞƌŶĂůƐƚĂŬĞŚŽůĚĞƌƐƐƵĐŚĂƐthe Company’s listed stakeholders
ŝŶƚŚĞZĞƉŽƌƚƚŽĐŽŶƚƌŝďƵƚĞƚŚĞŝƌŝĚĞĂƐŝŶƚŚĞƉƌŽĐĞƐƐŽĨĚĞƚĞƌŵŝŶŝŶŐŵĂƚĞƌŝĂůƚŽƉŝĐƐ͘
/ŶĐůƵƐŝǀŝƚLJ–dŚĞŽŵƉĂŶLJŚĂƐĐŽŶĚƵĐƚĞĚƐƚĂŬĞŚŽůĚĞƌĞŶŐĂŐĞŵĞŶƚƉĞƌŝŽĚŝĐĂůůLJǁŝƚŚŵĞƚŚŽĚƐƚĂŝůŽƌĞĚ
ϯ͘ dŽŝŶĐƌĞĂƐĞŝƚƐĞĨĨŽƌƚŝŶĐĂůĐƵůĂƚŝŶŐĞŶĞƌŐLJĂŶĚĞŵŝƐƐŝŽŶƐďLJƵƐŝŶŐĂƉƉƌŽƉƌŝĂƚĞĐĂůĐƵůĂƚŝŽŶŵĞƚŚŽĚƐ
ƚŽƚŚĞŝŶƚĞƌĞƐƚƐŽĨƐƚĂŬĞŚŽůĚĞƌƐwhich relevant to the Company’s business activities͘dŚĞŽŵƉĂŶLJŚĂƐ
ĐĂƌƌŝĞĚ ŽƵƚ ďLJ ĚŝǀŝƐŝŽŶƐ ƚŚĂƚ ĂƌĞ ƌĞƐƉŽŶƐŝďůĞ ĨŽƌ ĂŶĚ ŚĂǀĞ ŬŶŽǁůĞĚŐĞ ƌĞŐĂƌĚŝŶŐ ĞŶĞƌŐLJ ĂŶĚ
ĞŶŐĂŐĞĚǁŝƚŚƉĂƌƚŶĞƌƐĂŶĚƐƵƉƉůŝĞƌƐƚŽƵŶĚĞƌƐƚĂŶĚƚŚĞĐŽŶĐĞƉƚŽĨƐƵƐƚĂŝŶĂďŝůŝƚLJŝŶŝƚƐĂƉƉůŝĐĂƚŝŽŶŝŶ
ĞŵŝƐƐŝŽŶƐĐĂůĐƵůĂƚŝŽŶƐŽƌĞŶŐĂŐĞǁŝƚŚƚŚŝƌĚƉĂƌƚŝĞƐ͘
ƚŚĞƚŚƌĞĞďƵƐŝŶĞƐƐĨŝĞůĚƐŽǁŶĞĚďLJƚŚĞŽŵƉĂŶLJ͘
ϰ͘ dŽƐƚƌĞŶŐƚŚĞŶŵŽƌĞĂůŝŐŶŵĞŶƚŽĨƚŚĞŽŵƉĂŶLJΖƐďƵƐŝŶĞƐƐƐƚƌĂƚĞŐLJǁŝƚŚƐƵƐƚĂŝŶĂďŝůŝƚLJĂŶĚ^'ƐďLJ
ĐŽŶƚŝŶƵŝŶŐƚŽŝŶĐƌĞĂƐĞŝƚƐĞĨĨŽƌƚƐŝŶĐŽƌƉŽƌĂƚĞŝŶŶŽǀĂƚŝŽŶƌĞůĂƚĞĚƚŽƐƵƐƚĂŝŶĂďŝůŝƚLJ͘
DĂƚĞƌŝĂůŝƚLJ–tĞĂĐŬŶŽǁůĞĚŐĞƚŚĞŽŵƉĂŶLJŚĂƐĂŶĂƉƉƌŽĂĐŚƚŽŝĚĞŶƚŝĨLJŝŶŐŬĞLJƚŽƉŝĐƐĨŽƌƚŚĞZĞƉŽƌƚ͕
ϱ͘ dŽĞŶŚĂŶĐĞƚŚĞƐƵďƐƚĂŶĐĞŽĨƚŚĞŶĞdžƚƌĞƉŽƌƚŝŶĂĐĐŽƌĚĂŶĐĞǁŝƚŚƚŚĞŽŵƉĂŶLJΖƐƐƵƐƚĂŝŶĂďůĞĐŽŶƚĞdžƚ
ƚĂŬŝŶŐŝŶƚŽĂĐĐŽƵŶƚƐƚĂŬĞŚŽůĚĞƌĞdžƉĞĐƚĂƚŝŽŶƐĂŶĚĐŽŶĐĞƌŶƐƚŚƌŽƵŐŚũŽŝŶƚĚŝƐĐƵƐƐŝŽŶƐƚŚĂƚŝŶǀŽůǀĞƚŚĞ
ďLJƉƌŽǀŝĚŝŶŐŵŽƌĞďĂůĂŶĐŝŶŐĚĂƚĂŝŶĞĂĐŚďƵƐŝŶĞƐƐƵŶŝƚŝŶƚŚĞZĞƉŽƌƚ͘
ŝŶƚĞƌŶĂůĂŶĚĞdžƚĞƌŶĂůĐŽŶƐƵůƚĂŶƚ͘tĞĐŽŶĐůƵĚĞƚŚĂƚƚŚĞƐĞƐƵďƐƚĂŶƚŝĂůƚŽƉŝĐƐĂƌĞƌĞůĞǀĂŶƚ͕ĂŶĚĂƐƐƚĂƚĞĚ
ϲ͘ dŽ ĚĞǀĞůŽƉ ĂŶ ŝŶƚĞŐƌĂƚĞĚ ŵĂŶĂŐĞŵĞŶƚ ƐLJƐƚĞŵ ĂĐƌŽƐƐ ĨƵŶĐƚŝŽŶƐ͕ ĐŽǀĞƌŝŶŐ ƐƵƐƚĂŝŶĂďŝůŝƚLJ
ŝŶ ƚŚĞ ZĞƉŽƌƚ͕ ƚŚĞ ƌĞǀŝĞǁ ƉƌŽĐĞƐƐ ŚĂƐ ŝŶĐůƵĚĞĚ ĂŶ ĂƐƐĞƐƐŵĞŶƚ ŽĨ ĂĐƚƵĂů ĂŶĚ ƉŽƚĞŶƚŝĂů ^'ͲƌĞůĂƚĞĚ
ƉĞƌĨŽƌŵĂŶĐĞĚĂƚĂĂŶĚŝŶĨŽƌŵĂƚŝŽŶĨŽůůŽǁŝŶŐƚŚĞƐƵƐƚĂŝŶĂďŝůŝƚLJƌĞƉŽƌƚŝŶŐƐƚĂŶĚĂƌĚƐ͕ĂƉƉƌŽĂĐŚĞƐ͕
ŝŵƉĂĐƚƐƚŚĂƚŵĂLJĂĨĨĞĐƚƚŚĞ ŽŵƉĂŶLJΖƐďƵƐŝŶĞƐƐƐƚƌĂƚĞŐLJ͘DŽƌĞŽǀĞƌ͕ǁĞƌĞĐŽŵŵĞŶĚƚŚĞŽŵƉĂŶLJ
ĂŶĚŵĞƚŚŽĚŽůŽŐŝĞƐ͘
ĞŶŚĂŶĐĞ ƚŚĞ ƉƌŽĐĞƐƐ ĨŽƌ ŝĚĞŶƚŝĨLJŝŶŐ ŵĂƚĞƌŝĂů ƚŽƉŝĐƐ ďLJ ĐŽŶĚƵĐƚŝŶŐ Ă ŵĂƚĞƌŝĂůŝƚLJ ĂƐƐĞƐƐŵĞŶƚ ĂŶĚ
ĐŽŶƐŝĚĞƌŝŶŐŝƚƐďƵƐŝŶĞƐƐƌŝƐŬƐĂŶĚŽƉƉŽƌƚƵŶŝƚŝĞƐŝŶĞĂĐŚŵĂƚĞƌŝĂůƚŽƉŝĐĐŚŽƐĞŶ͘
ZĞƐƉŽŶƐŝǀĞŶĞƐƐ–dŚĞŽŵƉĂŶLJĂƐĂǁŚŽůĞƉƌŽǀŝĚĞƐŐŽŽĚƌĞƐƉŽŶƐĞƐƚŽĐŽŶƐƵŵĞƌ͕ĐŽŵŵƵŶŝƚLJ͕ĂŶĚ
dŚĞĂƐƐƵƌĂŶĐĞƉƌŽǀŝĚĞƌ͕
ĞŵƉůŽLJĞĞĐŽŵƉůĂŝŶƚƐ͘dŚĞĐŽŵƉĂŶLJŚĂƐĂĐŽŵƉůĂŝŶƚŵĞĐŚĂŶŝƐŵĨŽƌĐƵƐƚŽŵĞƌƐĂŶĚƚŚĞĐŽŵŵƵŶŝƚLJ͘
dŚĞ ĐŽŵƉĂŶLJ ƌĞĐĞŝǀĞĚ ŽŶĞ ĐŽŵƉůĂŝŶƚ ŝŶ ϮϬϮϯ ĐŽŶĐĞƌŶŝŶŐ ƚŚĞ ĚŝƐĐŚĂƌŐĞ ŽĨ ǁĂƚĞƌ͖ ƚŚŝƐ ŵĂƚƚĞƌ ǁĂƐ
:ĂŬĂƌƚĂ͕ƉƌŝůϭϯƚŚϮϬϮϰ
ƐƵďƐĞƋƵĞŶƚůLJƌĞƐŽůǀĞĚƚŚƌŽƵŐŚƚŚĞƌĞƉĂŝƌŽĨƚŚĞƐĞǁĞƌƉŝƉĞůŝŶĞƐ͘^ƵďƐĞƋƵĞŶƚůLJ͕ŝŶϮϬϮϯ͕ĂĐƵƐƚŽŵĞƌ
ƐĂƚŝƐĨĂĐƚŝŽŶƐƵƌǀĞLJǁĂƐƵŶĚĞƌƚĂŬĞŶĞŶĐŽŵƉĂƐƐŝŶŐĨŝǀĞĞŶƚŝƚŝĞƐĂĨĨŝůŝĂƚĞĚǁŝƚŚƚŚĞŽƌŐĂŶŝnjĂƚŝŽŶ͕LJŝĞůĚŝŶŐ
ĂƐĐŽƌĞĞdžĐĞĞĚŝŶŐϴϬй͘ĚĚŝƚŝŽŶĂůůLJ͕ƚŚĞŽƌŐĂŶŝnjĂƚŝŽŶƉŽƐƐĞƐƐĞƐĂǁŚŝƐƚůĞďůŽǁŝŶŐƐLJƐƚĞŵƚŚĂƚĂĚŚĞƌĞƐ
ƚŽƚŚĞ<ĞďŝũĂŬĂŶKƚŽƌŝƚĂƐ:ĂƐĂ<ĞƵĂŶŐĂŶ/ŶĚŽŶĞƐŝĂ͘dŚĞƌĞǁĞƌĞŶŽƌĞƉŽƌƚƐƌĞĐĞŝǀĞĚŝŶϮϬϮϯĐŽŶĐĞƌŶŝŶŐ
ƚŚĞĐŽŵƉĂŶLJΖƐŝŵƉůĞŵĞŶƚĂƚŝŽŶŽĨ''͘
ŝƌĞŶĚƌĂZĂƚƵƌŝ >ŝŵ,ĞŶĚƌĂ
/ŵƉĂĐƚ–dŚĞŽŵƉĂŶLJĐŽŶƚƌŝďƵƚĞƐƚŽĂĐŚŝĞǀŝŶŐ ^'ƉĞƌĨŽƌŵĂŶĐĞ ƐŽƚŚĂƚ ŝƚƐŝŵƉĂĐƚ ŝƐƌĞĨůĞĐƚĞĚŝŶ
/ŶƚĞƌŶĂƚŝŽŶĂůŝƌĞĐƚŽƌ ŽƵŶƚƌLJŝƌĞĐƚŽƌĨŽƌ/ŶĚŽŶĞƐŝĂ
ĞĐŽŶŽŵŝĐ ŐƌŽǁƚŚ͕ ǁŚŝĐŚ ŝƐ ŝŶ ůŝŶĞ ǁŝƚŚ ƚŚĞ ŝŵƉůĞŵĞŶƚĂƚŝŽŶ ŽĨ ^' ϴ͘ ƵƌŝŶŐ ϮϬϮϯ͕ ƚŚĞ ŽŵƉĂŶLJ ^ŽĐŝĂůZĞƐƉŽŶƐŝďŝůŝƚLJƐŝĂ ^ŽĐŝĂůZĞƐƉŽŶƐŝďŝůŝƚLJƐŝĂ
ƐƵĐĐĞƐƐĨƵůůLJ ƐĞĐƵƌĞĚ ƚŚĞ ŝŶĐƌĞĂƐŝŶŐ ǀĂůƵĞ ŽĨ ŶĞǁ ĐŽŶƚƌĂĐƚ ƉƌŽũĞĐƚƐ ĨŽƌ ĐŽŶƐƚƌƵĐƚŝŽŶ ĂŶĚ ŝŶĐƌĞĂƐŝŶŐ
ŶƵŵďĞƌŽĨƌŽŽŵŶŝŐŚƚƐĨŽƌŚŽƐƉŝƚĂůŝƚLJ͕ƐŚŽǁŝŶŐƚŚĞŝŶĐƌĞĂƐĞŽĨĞƋƵŝƚLJĂƚƚƌŝďƵƚĂďůĞƚŽƐŚĂƌĞŚŽůĚĞƌƐ͘ ^ŽĐŝĂůZĞƐƉŽŶƐŝďŝůŝƚLJƐŝĂ;^ZƐŝĂͿ
dŚŝƐ LJĞĂƌ͕ ƚŚĞ ŽŵƉĂŶLJ ƐƚƌŝǀĞƐ ƚŽ ƌĂŝƐĞ ĂǁĂƌĞŶĞƐƐ ŽĨ ƚŚĞ ŝŵƉŽƌƚĂŶĐĞ ŽĨ ĐůŝŵĂƚĞ ĐŚĂŶŐĞ ŵŝƚŝŐĂƚŝŽŶ
/ŶƚĞƌŶĂƚŝŽŶĂů
ƚŚƌŽƵŐŚŝŶŝƚŝĂůĂƐƐĞƐƐŵĞŶƚďLJŵĂƉƉŝŶŐƚƌĂŶƐŝƚŝŽŶƌŝƐŬƐĂŶĚƉŚLJƐŝĐĂůƌŝƐŬƐ͘&ƌŽŵĂƐŽĐŝĂůƉĞƌƐƉĞĐƚŝǀĞ͕ƚŚĞ
ϰ&Ͳ^ͲϮϱ͕ŶƐĂůWůĂnjĂ͕sĂŝƐŚĂůŝ͕'ŚĂnjŝĂďĂĚ;EZZĞŐŝŽŶĞůŚŝͿ͕hƚƚĂƌWƌĂĚĞƐŚϮϬϭϬϭϬ͕/E/
ŽŵƉĂŶLJĂůƐŽĐĂƌƌŝĞƐŽƵƚǀĂƌŝŽƵƐĐŽƌƉŽƌĂƚĞƐŽĐŝĂůƌĞƐƉŽŶƐŝďŝůŝƚLJĂŶĚĞŶǀŝƌŽŶŵĞŶƚĂůĂĐƚŝǀŝƚŝĞƐ͘&ƌŽŵĂŶ >ĂŶĚůŝŶĞͬDŽďŝůĞ͗нϵϭͲϭϮϬͲϰϭϬϯϬϮϯ͖нϵϭͲϭϮϬͲϲϰϱϮϬϮϬͬнϵϭͲϵϴϭϬϬϱϵϭϬϵ
ĞŶǀŝƌŽŶŵĞŶƚĂůƉĞƌƐƉĞĐƚŝǀĞ͕ƚŚĞŽŵƉĂŶLJŚĂƐŝŶŝƚŝĂƚĞĚĞĨĨŽƌƚƐƚŽƐƵƉƉŽƌƚƚŚĞƵƐĞŽĨƌĞŶĞǁĂďůĞĞŶĞƌŐLJ ͲŵĂŝů͗ŝŶĨŽΛƐƌͲĂƐŝĂ͘ŽƌŐ͕tĞďƐŝƚĞ͗ǁǁǁ͘ƐƌͲĂƐŝĂ͘ŽƌŐ
ƚŚƌŽƵŐŚŝŶǀĞƐƚŵĞŶƚŝŶĞdžƉĂŶĚŝŶŐƚŚĞĚĞǀĞůŽƉŵĞŶƚŽĨƐŽůĂƌƉŽǁĞƌƉůĂŶƚƐ͕ƐƵƉƉŽƌƚŝŶŐƚŚĞŽŵƉĂŶLJΖƐ
/ŶĚŽŶĞƐŝĂ
ĐŽŵŵŝƚŵĞŶƚƐ ƚŽ ĂĐĐĞůĞƌĂƚĞ ƚŚĞ ĐůĞĂŶ ĞŶĞƌŐLJ ƚƌĂŶƐŝƚŝŽŶ ĨŽƌ /ŶĚŽŶĞƐŝĂ͘ &ƵƌƚŚĞƌŵŽƌĞ͕ ƚŚĞ ŽŵƉĂŶLJ Wd^ĞũĂŚƚĞƌĂZĂŵďĂŚƐŝĂ͕:ů͘dĞďĞƚĂƌĂƚĂůĂŵs///EŽ͘Ϯϱ͕:ĂŬĂƌƚĂϭϮϴϭϬ͕/EKE ^/>ĂŶĚůŝŶĞ͗нϲϮͲϮϭͲ
ĐŽŶƚŝŶƵĞƐ ŝƚƐ ĞĨĨŽƌƚƐ ƚŽ ƉƌŽǀŝĚĞ ĞŶǀŝƌŽŶŵĞŶƚĂůůLJ ĨƌŝĞŶĚůLJ ƉƌŽĚƵĐƚƐ͕ ǁŚŝĐŚ ŝƐ ŝŶ ůŝŶĞ ǁŝƚŚ ƚŚĞ ϱϬϭϬϭϱϬϰ͕ ͲŵĂŝů͗ƐĞƌǀŝĐĞƐΛƐƌĂƐŝĂͲŝŶĚŽ͘ĐŽŵ͕tĞďƐŝƚĞ͗ǁǁǁ͘ƐƌĂƐŝĂͲŝŶĚŽ͘ĐŽŵ
ŝŵƉůĞŵĞŶƚĂƚŝŽŶŽĨ^'ϭϮ͘
Statement of Use: “with Reference to the GRI Standards”–KƵƌĞdžƉĞƌƚƐĞǀĂůƵĂƚĞĚƚŚĞZĞƉŽƌƚĐŽŶƚĞŶƚ
ĂŐĂŝŶƐƚƚŚĞ'Z/hŶŝǀĞƌƐĂů^ƚĂŶĚĂƌĚƐƉƌŝŶĐŝƉůĞƐ͕ĚŝƐĐůŽƐƵƌĞƐ͕ĂŶĚƌĞƋƵŝƌĞŵĞŶƚƐĨŽƌƌĞƉŽƌƚŝŶŐ͘tĞďĞůŝĞǀĞ
ƚŚĞZĞƉŽƌƚŚĂƐĨƵůĨŝůůĞĚƚŚĞƌĞƋƵŝƌĞŵĞŶƚƐŽĨŝƚƐƐƚĂƚĞŵĞŶƚŽĨƵƐĞ͖ƉƵďůŝƐŚĂ'Z/ŽŶƚĞŶƚ/ŶĚĞdž͕ƉƌŽǀŝĚĞ
ĂƐƚĂƚĞŵĞŶƚŽĨƵƐĞ͕ĂŶĚŶŽƚŝĨLJ'Z/͘
'Z/^ƚĂŶĚĂƌĚƐWƌŝŶĐŝƉůĞƐ–ƐƚŚĞĂƐƐƵƌĂŶĐĞǁŽƌŬǁĂƐƚĂŬĞŶ͕ƚŚĞƌĞƉŽƌƚĐŽŶƚĞŶƚƐƵĨĨŝĐŝĞŶƚůLJŝŶĚŝĐĂƚĞƐ
ŝƚƐ ĂĚŚĞƌĞŶĐĞ ƚŽ ƐƵƐƚĂŝŶĂďŝůŝƚLJ ƌĞƉŽƌƚŝŶŐ ƉƌŝŶĐŝƉůĞƐ ;ĂĐĐƵƌĂĐLJ͕ ďĂůĂŶĐĞ͕ ĐůĂƌŝƚLJ͕ ĐŽŵƉĂƌĂďŝůŝƚLJ͕
^ZƐŝĂ/ŶĚĞƉĞŶĚĞŶƚƐƐƵƌĂŶĐĞ^ƚĂƚĞŵĞŶƚ͕ǀĞƌƐŝŽŶϮϬϮϰ͕ƉĂŐĞϯŽĨϰ ^ZƐŝĂ/ŶĚĞƉĞŶĚĞŶƚƐƐƵƌĂŶĐĞ^ƚĂƚĞŵĞŶƚ͕ǀĞƌƐŝŽŶϮϬϮϰ͕ƉĂŐĞϰŽĨϰ
96 Be Higher, Be Laporan Keberlanjutan 2023 Sustainability Report Laporan Keberlanjutan 2023 Sustainability Report Be Higher, Be 97
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Names mentioned 80 people and organisations named in the text · linked when the evidence is strong
unresolved
org
PT Suryacipta Swadaya
p.3 ×13
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PT SURYACIPTA SWADAYA Suryacipta Swadaya
p.5
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Ministry of Industry
p.5
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org
Kementerian Pendidikan
p.5
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Ministry of Education
p.5
unresolved
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PT IAPMO Group Indonesia
p.6
unresolved
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Kementerian Ketenagakerjaan
p.6
unresolved
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Ministry of Manpower
p.6
unresolved
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Direktorat Jenderal Minyak dan Gas Bumi
p.6
unresolved
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Ministry of Energy and Mineral Resources
p.6 ×2
unresolved
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PT TCP Internusa
p.6 ×3
unresolved
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PT Silma Instrumentama
p.6
unresolved
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PT Energy Solusi Electrindo
p.6
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Ministry of Tourism and Creative Economy
p.6 ×2
unresolved
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Pemerintah Provinsi DKI Jakarta Dinas Tenaga Kerja dan Transmigrasi
p.6
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PT Siti Agung Makmur
p.7 ×3
unresolved
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PT Surya Internusa Hotels
p.7 ×3
unresolved
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PT Sucofindo
p.7 ×2
unresolved
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Kementerian Energi dan Sumber Daya Mineral
p.7
unresolved
org
Penyelenggara Jaminan Produk Halal
p.7
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PT Mahira Jaya Bana
p.7
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Ministry of Manpower General OHS Expert Certificate
p.7
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PT Perintis Perlindungan Instalasi Listrik Nasional Kantor Pelayanan
p.7
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Government of the Republic of Indonesia
p.7
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PT IoT Kreasi
p.11
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PT IoT Kreasi Indonesia
p.11
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person
Vice
· President Commissioner
p.12 ×4
unresolved
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Ministry of Capaian
p.14
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PT Surya Energi Parahita
p.15 ×3
unresolved
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Pendirian
· Nama Perusahaan
p.20
unresolved
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PT Surya Energi
p.20
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PT Multi Investments Ltd
p.20 ×2
unresolved
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Menteri Kehakiman
p.20
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person
Umi Sutamto
p.20 ×2
unresolved
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PT Arman Investment Utama
p.20
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Intrepid Investments Limited
p.20
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PT BATIQA Hotel
p.20
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org
PT Ungasan Semesta Resort
p.20 ×2
unresolved
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PT BATIQA Hotel Manajemen
p.20
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Financial Services Authority
p.22 ×2
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person
Frans Bedjo Wiantono
p.22
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person
F. Bedjo Wiantono
p.22
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person
Irawan Chandra
· Komisaris
p.22 ×2
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PT Surya
p.22 ×3
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Semesta Internusa Tbk
p.22
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PT SLP Surya Ticon Internusa
p.22 ×2
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Internusa Tbk.
p.25
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person
Topik Pelatihan
· Komisaris
p.25
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person
Training Subject
· Commissioner
p.25
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Metode Pelibatan dan Frekuensi
p.27 ×2
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Method of Engagement
p.27 ×2
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Responding and aligning to capital market regulations
p.27
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Tempo Scan Tower, 20th
p.27
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person
H. R. Rasuna Said
p.27 ×2
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Frequency
p.27
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Explanation of the direction of the Company through
p.27
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KPI-based performance appraisal, conducted annually
p.27
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Penetapan peraturan dan pelatihan K3 secara berkala
p.27
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Establishment of regulations and regular OHS training
p.27
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Pelaksanaan employee gathering
p.27
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Bank Charges
p.29
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Penyelenggara
p.32
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org
Dana Pensiun Lembaga Keuangan
p.32
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Please choose the most appropriate answer:
p.44
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pr@suryainternusa.com
p.44
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