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Page 1
Analyst Briefing
   FY 2024
Page 2
01   About Bank SMBCI



02   Bank SMBCI Business Activities



03   Banking Industry Overview



04   3Q 2024 Financial Performance



05   CSR & Awards
Page 3
            Bank SMBCI Profile (Consolidated)
            as of 31 December 2024
                                                                                                                                                                      32 Provinces & 200 Cities
        Total Aset                   IDR 241.1 Trillion



Corporate Ratings ••                      Fitch Ratings: ‘AAA(idn)’; Stable Outlook
                                          Pefindo: ‘idAAA’; Stable Outlook




Extensive Network • SMBCI: 241**                                                      * According to POJK number 12/POJK.03/2021 regarding Commercial Banks,
                                                                                        Payment Points are excluded from the details of the office network.

                  • BTPN Syariah: 46*** (MMS*: 1,542)
 Across Indonesia • OTO & SOF: 416
                                                                                                SMBC:
                                                                                                91.05%
                                                                                                                                     BCA: 1.03%                      BNI: 0.11%          Public: 7.81%
                                     • SMBCI: 6,491
        Resilient
                                     • BTPN Syariah: 14,412
       Resources                     • OTO & SOF: 8,479


                                     • SMBCI: 6.1 million
  Total Customers                    • BTPN Syariah: 3.8 million                                       BTPNS:
                                     • OTO & SOF: 1.2 million                                                                                                  OTO: 51%              SOF: 51%
                                                                                                        70%
*Mobile Marketing Syariah
** Jumlah Kantor Cabang Utama & Kantor Cabang Pembantu
*** Jumlah Kantor Cabang, Kantor Fungsional, dan Kantor Fungsional Non Operasional
Page 4
    Shareholders
    as of 31 December 2024


    PT Bank SMBC Indonesia Tbk                                                                                    Nominal
                                                        Percentage             Number of Shares
           Shareholders                                                                                       (in IDR million)
               Sumitomo Mitsui Banking                            91.05%             9,692,826,975                        193,857
                          Corporation
               PT Bank Central Asia Tbk*                            1.03%               109,742,058                            2,195
PT Bank Negara Indonesia (Persero)                                  0.11%                  12,007,137                           240
                             Tbk**
                                          Public                    7.81%                831,369,578                          16,627
                                           Total                    100%           10,645,945,748                         212,919
* Meets the provisions of PP No.29 of 1999 concerning Purchase of Commercial Bank Shares and is a shares resulting from the
conversion due to the Merger with PT Bank Sumitomo Mitsui Indonesia.

** Shares resulting from the conversion due to the Merger with PT Bank Sumitomo Mitsui Indonesia.
Page 5
Board of Directors
as of 31 December 2024




 Henoch                  Kaoru Furuya                Darmadi Sutanto    Dini Herdini
 Munandar                Deputy President Director   Deputy President   Compliance Director
 President Director                                  Director




 Keishi Kobata           Atshusi Hino                Merisa             Hanna Tantani
 Director                Director                    Darwis             Director
                                                     Director
Page 6
            Board of Commissioners
            as of 31 December 2024
                                                                                             Marita Alisjahbana
Chow Ying Hoong                Takeshi Kimoto            Ninik Herlani M. Ridhwan
                                                                                             Independent Commissioner
President Commissioner         Commissioner              Independent Commissioner




    Onny Widjanarko                        Edmund Tondobala                         Ongki Wanadjati Dana
    Independent                            Independent                              Commissioner
    Commissioner                           Commissioner
Page 7
        Bank SMBCI’s Value




 Customer First          Proactive &          Speed &                  Integrity             Synergy
                         Innovative           Quality                                     Collaborate as one
Always look at it from                                               As a professional,
the customers’ point     Step up and    Differentiate ourselves      always act with                team
  of view to provide     relentlessly   through the speed and      sincerity and a high
   additional value        innovate     quality of our decision-     ethical standard.
                                          making and service
                                                delivery
Page 8
      Goal: To become a Top-Class Full Service Financial
      solution provider
Enhance, synergize & expand the business to provide full-banking services, capitalizing digitalization and SMBC group's capabilities

                                                                                                     Further Growth Drivers
                                          Corporate                  Individual

                                                                                                      SMBC G's capabilities
            Deepening
                                                                                                Enhance products /service by
                                                                                                   digitalization and leveraging SMBC
             Large corporate                                                         High-net-worth group companies’ capabilities
                                          Corp Japanese       Wealth Management
                                          Whole Sale
                                                          Cross-                                         Digitalization
                                                           sell
                                                                                                  Realize SMBCI Group’s eco-system by
            Scale-up                                                                               Digitalization
             Mid-sized corporate                                                                   • Seamless products and services including
                                    Large SME / Commercial
                                                                                                       group companies’ services
                                                                        Jenius                     • Effective customer acquisition channel
             SME                                                        Consumer Finance           • Pursue operational excellence
                                                SME                                 Middle-class


             Micro business
             owners productive                                                       Mass market
             poor              BTPN Syariah                                                           Inorganic strategy
                                                                                                         for scale-up
                                   SMBC ‘s Global Support          Digital Banking
Page 9
BTPN Syariah Profile
as of 31 December 2024
                        Our Journey                                                       FY 2024 Performance
• Established in 2010 as BTPN Sharia Unit; massive roll-out in 2011
• Spin-off as PT BTPN Syariah on 14 July 2014                            Serving ̴ 7 mn customers,   Coverage ̴ 268.7k communities,
• Listed as PT BTPN Syariah Tbk on 8 May 2018                                  ̴ 3.81 mn active          in ̴ 2,650 sub-disctrics
• Changed name into PT Bank BTPN Syariah Tbk on 4 June 2020
• Officially became Bank BUKU 3 Category according to the approval
  of The Financial Services Authority on 7 July 2020
• Classified as KBMI 2 (Bank With Core Capital Above IDR 6tn) in Oct-21    Assets              NPF      ROE                   ROA
• Today: Spread across 26 provinces, with ~14.4k employees (~ 96%
  female and ~ 52% high school graduates)                                21.7trillion         3.7%    12.6%                  6.3%
• Rating: AAA (idn) Fitch with stable outlook confirmed in March 2024



        Serving Sumatera, Java, Nusa                                            Customer by              Maturity Composition*
                                                                                   Cycle
     Tenggara, Kalimantan and Sulawesi
                                                                                                                 Ticket Size*




                                                                                                        Financing Composition*



                                                                                                     *based on outstanding
Page 10
01   About Bank SMBCI



02   Bank SMBCI Business Activities



03   Banking Industry Overview



04   3Q 2024 Financial Performance



05   CSR & Awards
Page 11
       Retail Banking

                                                                                                                    Retail Banking Group
                               International
                                                                                                                    Include Retail Lending Business, Wealth Management Banking, Digital Banking
                               Acceptance
                          Global Access and
                          Acceptability
                                                                         Strong online & offline
                                                                         market presence with
                                                                            advanced payment
                                                                                      systems



   Value                                        Digital
Proposition                                    Banking
                    Hassl                                                           Convenience                     Execution Strategy
                                         Integrated personal banking services
                     e                        Using Jenius as a platform            & Secure
                     Free                                                       Balancing ease of use
                         Easy & quick                                           and transaction
                       access to loan
                           origination
                                                                                security
                                                                                                                          • Right Pricing                                                          • Introduce new Loan &
                                                 Competitive                                                                                                                                         Fee based Products
                                                   Pricing                                                                • Grow Diversified Income
                                                                                                                                                                                                   • Execute Banking as a




                                                                                                                                                                     t
                                                                                                                                                                     Investmen
                                                                                                                          • Diversified & Healthy                                  Expand
                                               Value for money relationship
                                                                                                                                                            Achieve                                  services (BaaS)
                                                                                                                            Portfolio Quality
                                                                                                                                                         Sustainable              Products         • International Benefits &
                                                                                                                          • Managed Lines of Costs       Profitability            & Services         Integrated Service
                                                                                                                                                                                                     Channels



                                                                                                   Brand Building
                                                                           Engagement
                                                      Ecosystem &
              & E2E Process




                                                                                                    Marketing &
              Digitalization




                                                       Partnership




                                                                                                    Accelerated
                                  Continuous
                                  Innovation
               Excellence




                                                                             People
                                                         Strong




   Key                                                                                                                                                   More Customer &
 Business                                                                                                                 • Grow acceptance
                                                                                                                                                         Transaction
                                                                                                                                                                                                    • Jenius as Digital
  Drivers                                                                                                                   through partnerships           Build                  Digitalization      Platform for all




                                                                                                                                                                     Innovation
                                                                                                                                                                     IT &
                                                                                                                            with major online/ offline      Life                                      products
                                                                                                                            merchants                       Finance                                 • End-to-end Digitized
                                                                                                                          • Develop strong                  Solution                                  Processes
                                                                                                                            payment & acquiring
                                                                                                                            capabilities
Management                                 Agile & Aggressive
 Discipline                        Synergic & Result Oriented
Page 12
Jenius
About

         A Simpler, Smarter, and Safer Way to Manage Your Life
               & Finance, Simply from Your Smartphone

                        Value        "Life finance solutions that help digital savvy to manage
                     Proposition     their life and finance to achieve their dreams and aspiration
                                     through innovation”
                        Key
                      Features              Send It         $Cashtag          e-Wallet              Jenius Visa
                                                                              Center                Credit Card

                      Simpler Life          Pay Me         Jenius QR          Jenius Pay            Foreign
                                                                                                    Currency

                                            Dream               Maxi Saver      Flexi Cash       Moneytory
                        Smarter             Saver
                        Finance
                                            Card                Flexi Saver      Split Bill       Split Pay
                                            Center

                         Safer       • Powered by Bank SMBCI, registered and supervised by the Financial Services
                      Transaction      Authority (OJK) and members of the Indonesia Deposit Insurance Corporation
                           s           (LPS).
                                     • Secured by the latest encryption & technology
                                     • Layered level authentication for peace of mind
Page 13
Jenius
About                                                                    Simple
More than 5.9 million Jenius registered users                            • Your life finance access in one touch

  spread in 38 provinces across Indonesia                                • Manage your life finance in 3 easy steps
                                                                         • Saving, payment, transactions, investment connected all in
                                                                           one place

                                    287k
                                     followers


                 577M                                                    Smart
                 Million Views
                                                      114k
                                                       page likes
                                                                         • Can be customized based on your needs and preference
    60.9k
     followers
                                 26.8 Mn+ installs,                      • Smartly connected with Indonesia’s Banking Ecosystem
                                    4.1 rating
                 89.8k                                2.7Mn+ installs,   • Evolving along with your life growth
                   followers                              4.4 rating




                                                                         Safe
                                                                         • Powered by Bank SMBCI, registered and supervised by the Financial
                                                                           Services Authority (OJK) and members of the Indonesia Deposit
                                                                           Insurance Corporation (LPS).
                                                                         • Secured by the latest encryption & technology
                                                                         • Layered level authentication for peace of mind
Page 14
    Jenius
    Registered Users continue to increase to ̴5.9 million




  362Mn           59.9K
YouTube views    followers

                                                            5.2


  89.2 K         288K
 followers      followers
                             22.9 Mn+
                              installs

  114 K
page likes
                             2.8 Mn+
                             installs
Page 15
Jenius
New Innovation & Update



                                   Grow and Maximize your Cash Back with Cash Cow
                          Cash Cow enables Jenius users to quickly receive cash backs from programs and promotions as part
                          of their Awards level benefits into a dedicated partitioning. With Cash Cow, you can grow small cash
                          backs into significant savings effortlessly




                                        Develop Healthy Credit Habits with Creditbility
                          Creditbility is an innovation from Jenius to help users understand and improve their credit worthiness.
                          Creditbility enables Jenius users to apply for different credit products according to their needs
                          seamlessly in one go, and also allowing them to manage their existing credit products by
                          allocating/unallocating credit limits.
Page 16
Jenius
Marketing Campaign




                       OCTOBER 2024: Welcome Gift 7.89%
     In October 2024, Jenius launched saving program, Flexi Rasa Maxi for Jenius
                       new users with cashback up to 7,89%.

   With a savings deposit starting from Rp 10 million, users can get upfront interest of
              up to 7.89%. Available with a choice of 6 or 12-month terms.
Page 17
   Jenius
   Marketing Campaign




                          NOVEMBER 2024: Funds With Benefit - Features
     In November 2024, Jenius launched saving program namely "Funds With Benefits“

 Through this program, the more Jenius users save, the more benefits they will get, such as a
higher (competitive) interest rates, various exclusive offers, and special rewards that users can
        get through certain savings programs within the Funds with Benefits program.
Page 18
Jenius
Marketing Campaign

                     DECEMBER 2024: Jenius Carter Pesawat


                     As a part of the Funds With Benefit program and
                      celebrate the name change from Bank BTPN to
                      SMBC Indonesia, Jenius launched Jenius Carter
                     Pesawat – Japan Edition program. This program
                     offers special-priced tickets to Japan with a 50%
                                         discount.
Page 19
Jenius
Co.Create Activity Q4 2024
        Co.Create On Vol. 6: I Do(n’t) Care:      Co.Create On Vol. 7: Zen and The City,   Co.Create On Vol. 8: Boarding Soon!
       Olah tubuh dan pikiran as self-care         Cobain Japanese Culture Seharian!        Berani Solo Trip ke Jepang untuk
                                                                                                 Explore the Unknown
       Date: 05 October 2024                      Date: 23 November 2024                      Date: 05 December 2024
       Time: 07.30 – 11.00 WIB                    Time: 09.00 - selesai                       Time: 17.00 - selesai
       Venue: Resolute Fitness, CIkini            Venue: Blok M- SCBD Park                    Venue: Spac8, UG Ashta Disctict 8

       Speakers:                                                                            Speakers:
       • Hesty Novitasary, M.Psi, Psikolog dari   Speakers:                                 • Rizky Pepew, Content Creator
       Ruang Tumbuh                               • Penny Pujianti, Certified                • Febri Rusli, Digital Banking
       • Coach Putrak, Certified ACT 1APKI &      Photografer                               Product and Innovation Head
       Precision Nutrition – Level 1              • Wahyu Wibowo, Ikigai Sharing            • Pila, Host
                                                  Session
                                                  • Chanoyu, Hiragana & Katakana
                                                  Workshop by Natieva

       30 participants                            30 participants                             112 participants
Page 20
   Jenius
   Money Language – Q4 2024
Money Language is an educational talk in a form of a video-podcast that focused on unraveling how individuals
perceive, manage, spend, and treat money, with the aim of understanding how their financial behavior reflects on their
way of life and provides insights into their self-perception. https://www.jenius.com/pages/money-language

                                                   VOLUME 5 - Applying Japanese Financial Wisdom in Indonesia with Kenji Sato

                                                   This volume featured an engaging discussion with Kenji-san, also known as
                                                   @Kencampur, a Japanese content creator who has immersed himself in
                                                   Indonesian culture. The discussion highlighted ways to balance daily necessities
                                                   with long-term investments, offering a fresh perspective on financial
                                                   management inspired by Japanese cultural values.




                                                   VOLUME 6 - Dream vs Reality of Owning a House with Rayssa Dynta

                                                   This volume delves into Rayssa Dynta’s inspiring journey of building a house
                                                   with the innovative concept of “Rumah Tumbuh,” which focuses on gradual
                                                   growth and adaptability. Rayssa’s story goes beyond design and structure—it
                                                   emphasizes making realistic financial decisions that align with current needs
                                                   while preparing for the future. This volume offers valuable insights for Gen Z
                                                   and Millennials who often question whether homeownership is attainable in
                                                   today’s economic climate, providing practical takeaways for aspiring
                                                   homeowners.
Page 21
Jenius
Money Language – Q4 2024



                           VOLUME 7 - Exploring the Joy of Solo Traveling with Fahmi Maulana

                           In this volume, we had an insightful discussion with Fahmi Maulana, also known as @jadiginimi, about the unique
                           aspects of solo traveling that go beyond merely traveling alone. Fahmi views solo traveling as an opportunity to
                           embrace freedom, find happiness in small moments, and embark on a personal journey of self-discovery—all while
                           maintaining a smart financial mindset. Through this volume, we explored whether solo traveling is truly worth the
                           investment and how to enjoy the experience without exceeding financial limits.
Page 22
Wealth Management Business
Digital Wealth Campaign in Jenius

  Free Subscription Fee & Switching Fee for      Year-End Travel Secure Program
          Mutual Fund transaction




                                              Cashback Program BNI Asset Management
Page 23
Wealth Management Business
Sinaya Prioritas Privileges

                              Travel Insurance                                            Priority Pass




              Launched in Dec 2024 – an eligible priority
                                                                      Launched in Dec 2024 – an eligible priority customer will
              customer will receive international & domestic
                                                                      can enjoy 1 year Priority Pass digital membership
              travel insurance with spouse and 2 children with
                                                                      including free airport lounge visit up to 8x.
              total benefit up to Rp 1,5 bio. Total takers as of 31
                                                                      Total takers as of 31 Dec 24 is 43 NOC.
              Dec 24 is 16 NOC.
Page 24
Wealth Management Business
Launched New Investment Product


                 Launched New Bonds Product
                 INDON54N, Coupon rate 5.150% p.a and Matured 10 Sep 2054
Page 25
            Business Banking
                       Business Model                                             UVP                              Target Market


  Financial Solution                  Access to Market

Simple-flexible-fast                        Open access to the
financial services:                         market:                                     Access to marketing
•   Loan products                           •  Supply Chain         Financial           and business network
    (PRK, PB,                                  Financing untuk      Solution            expansion
                                               memudahkan
                                                                                                               SMEs (under individual
    PAB/Investme
    nt Loans)                                  Nasabah dalam                                                   names and PT
•   Asset Based                                berhubungan dengan                                              Company) with annual
    Financing                                  supplier dan buyer
                                                                                Custumer                       sales turnover between
    Product                                                                     Business                       IDR 2,5 bio and IDR 500
                           Growth                                                Success                       bio



                       Business Owner

                 Capacity Development
                   •    Mitra Bisnis Info
                   •    Mitra Bisnis Club
Page 26
    Business Banking
                                     Complete Features for Easy Company Management


  A Simple Touch For Your Business       Multi-Layer Transaction                    Set Limits According to Needs
                                         Transaction approval flow that can be      Ease of setting daily transaction limits up to 10
                                         adjusted according to the Company's        Billion online
                                         function and needs.




                                         Soft-Token Security                        Complete Information
                                         Ease of transaction approval with Soft-    Access complete Current Account and Loan
                                         Token on your smartphone's TOUCHBIZ        Facility information from the Dashboard
                                         Application.




   https://touchbiz.btpn.com/
                                         Access Management                          Transaction Notification
                                         Ease of setting access for each            Get real-time notifications for every
                                         account and adding accounts                transaction activity
                                         online
TOUCHBIZ is now available for SME
Corporate customers - June 2024                                Designed for Corporate Needs
Page 27
    Consumer
Consumer        Gathering
         Gathering            – Export
                   – Export Import     Import Community
                                   Commmunity




  Gathering Event SMBC
  highlighting Export &
  Import opportunity in
   SME business owner



        Objective:
 Support SME Business in
conducting export business
 by Introducing USD loan
   and Forex products


                                        YOGYAKARTA                              SEMARANG
                                       22 November 2024                        6 December 2024

                             Participant: 24 potential customers   Participant: 40 potential customers
Page 28
               Corporate Banking
 Corporate/Wholesale Banking Group includes Corporate/Wholesale Banking, Commercial Banking, Transactional Banking,
                                                Supply Chain Financing and Wholesale Funding

                         UVP                                                                      Products and Services
Robust capabilities
                                    Unique business
                                                      Hedging Products (*):                       Funding Products:               Loan Products:
and knowledge                                         •                                                                           •  Bilateral and Syndication Loas (IDR,
related to the                      model through
                                                           IRS/CCS                                • ESG Deposit
                                                      •    Forex Transactions                                                        EUR, and JPY)
product                             network and
                                                      •
                                                                                                  • Green Deposit
                                    SMBC brand             Government Bonds to FI/NBFI Clients                                    •  Project/Structured Finance
                                                      (*) But not limited to the above products                                   •  ECA
                       Enterprise                                                                                                 •  Green Loan/Sustainability Linked
                       Solutions                      Cash Management Products:                             Funding                  Loan (SLL)
                        Business                      • Current Account, Term
                                                        Deposits                                                                            Domestic, Export and Import
                                                      • Payment (ACH, RTGS,                                                   Lending       Trade Products:
                                                                                            Treasury
    Strong support                                      Payroll, Wires)                                     CB/WB                           • Import LC Issuance / Import
    from group for                                    • E-Tax Payment (non-import
    FCY funding                                                                                           Products &                           Bill Negotiation
                                                        and import)                                                                         • Export LC Advising /
                                                      • Collections (ACH, RTGS,              Cash           Service            Trade
              Target Segments                                                             Management                          Finance          Confirmation / Export Bill
                                                        Payroll, Wires, Cheque/Giro                       Coverage                             Collection
                                                        Collection)                                                                         • Documentary Collection (DP,
 Target Company under Corporate/Wholesale Banking
 Group:                                               • Virtual Account                                                                        DA)
                                                      • Internet Banking/ Host-to                            Supply
 1. Local Companies                                                                                           Chain                         • Trust Receipt / Trade Loan
 2. MNC
                                                        Host                                                                                • Structured Trade Finance
                                                                                                            Financing
 3. State-owned Enterprises
                                                      • Liquidity Management                                                                • Receivable Purchase
                                                        (Domestic Cash Polling,                    Supply Chain Financing                   • Bank Guarantees / SBLC
 4. Bank and Non-Bank FI
                                                        Auto TD Placement, Cross                   Products:                                • Avalization
 5. Commercial Companies
                                                        Border Pooling)                            •  Distributor Financing                 • Bank Guarantee Online
 6. Japanese Companies
                                                      • Auto Debit                                 •  Supplier Financing
 7. Korean Companies
                                                                                                   •  Lending Program
Page 29
Corporate Banking Japanese
CBD and DAYA
                       Empowerment Programs for Customers
           CBD Japanese and DAYA Initiatives:
               • Seminar and Webinar Program Focus to business, healthy lifestyle, self-development, and finance.
               • Joint Efforts in Q4 2024: 6 Empowerment Mini Seminars for Japanese corporate customers

           Event Details:
                1. 3 (three) Automotive components and equipment manufacturer company
                   • Participants         : with total 293 participants
                   • Topic                : Financial Topic

                2. FMCG Company
                   • Participants         : 48 participants
                   • Topic                : Financial Planning for Employees to Work More Productively and Happier

                3. IT Company
                  • Participants          : 31 participants
                  • Topic                 : Building Goals and Resilience at Work

                4. Manufacture of medical Devices Company
                  • Participants        : 47 participants
                  • Topic               : Building good money habits for a peaceful life

           Key Insights:
               Focus on Financial Health: Continues to be the favourite subject due to its relevance to daily activities.
               Positive Feedback: majority survey respondents rated their satisfaction between 4.4 – 4.78 out of 5,
               highlighting the seminars relevance and the quality of interactions with speakers.
Page 30
        Wholesale Banking Group
        SMBCI’s achievement in supporting Sustainable Business Activities in Indonesia
        SMBC Indonesia as Lead Arranger Refinancing                                                           SMBC Indonesia provided Social Loan for a Non-
202      Facility UPC Sidrap Wind Energy (First Wind                                                           Bank Financial Institution that focuses on
 0       Power Plant in Indonesia) in total amount of                                                          socioeconomic advancement and empowerment for
                                                                                                               MSMEs and unbanked target population.
         loan USD 114.7 million.
                                                                                                              SMBC Indonesia provided a Green Dealer Financing
        SMBC Indonesia as security agent and SMBC as                                                          to facilitate the distribution of electric vehicle (EV).
         lender Cirata Floating Power (Largest Floating                                                       SMBC Indonesia provided a Green Account Payable
         Solar Power Plant in Indonesia).               UPC Sidrap Bayu Energi, First Wind                     Financing for a company operating in the ICT sector,         Signing of SLL PT Indo-Rama
                                                                   Power Plant in Indonesia. (2020)
2021    SMBC Indonesia as sole lender Green Loan in the
                                                                                                               enabling them to supply equipment related to                     Synthetics Tbk (2024)
                                                                                                               renewable energy.
         amount of IDR 1.06 trillion to PT Kepland                                                            SMBC Indonesia provided a Sustainability Linked-
         Investama for refinancing of Green Property                                                            loan for PT Indo-Rama Synthetics Tbk to support its
         certified building.                                                                                    decarbonization        journey       and     to      adopt
        SMBC Indonesia as Mandated Lead Arranger of                                                           environmentally responsible practices.
         Syndicated Sustainability-linked Loan in the                                                         SMBC Indonesia and SMBC are mandated as
         amount of IDR 4.15 trillion and IDR 2.74 trillion to                                                  Coordinating Mandated Lead Arranger and
         PT Semen Indonesia & PT Solusi Bangun                                                        2024     Bookrunner and Lead Green Loan Coordinator for PT
2022     Indonesia.                                           Cirata Floating Power Plant, Largest
                                                                                                               IMG Sejahtera Langgeng (IMGSL) syndicated loan of
                                                                                                               US$450 million. This syndication includes a green
                                                                    Floating PP in Indonesia (2021)
        SMBC Indonesia as Green Loan Coordinator for                                                          tranche of US$225,8 million to support IMGSL’s effort
         the Syndicated Green Loan Facility in total                                                           towards a greener economy through the EV
         amount of USD 750 million to PT Perusahaan                                                            ecosystem. This syndication involves 32 lenders in
         Listrik Negara.                                                                                       total.
                                                                                                              SMBC Indonesia provided Sustainability-linked Loan
        SMBC Indonesia as Mandated Lead Arranger &                                                            for 2 agriculture companies to support their
         Bookrunner (MLAB) for the syndicated facility for                                                     sustainability initiatives, including to reduce carbon
         PT Air Bersih Jakarta (ABJ) in the total amount of                                                    emissions intensity and adopt environmentally
         IDR 8.87 T for construton of clean water network                                                      responsible practices in agricultural sector.
2023     pipes in DKI Jakarta.                                                                                SMBC Indonesia provided Green Loan for 3 leasing
                                                                                                               companies to support their environmentally friendly
        SMBC Indonesia as Mandated Lead Arranger Signing of Syndicated Credit PT Air                          business activities, e.g. provision of clean
                                                             Bersih Jakarta (2023)
         (MLA) for Syndicated Sustainability-linked Loan                                                       transportation and its infrastructure.
         facility for PT Sarana Multi Infrastuktur (Persero)                                                  SMBC Indonesia provided Social Loan for a Non-
         in the total amount of USD 700 Mio.                                                                   Bank Financial Institution that focuses on affordable
                                                                                                               housing.
Page 31
     Wholesale Banking Group
     Collaboration in DAYA’s initiated An Empowerment Program

The Wholesale Banking Group and DAYA initiated an empowerment
program for its customers by providing them with an opportunity to
grow and have a more meaningful life through webinars or offline events
with topics ranging from business, healthy lifestyle, personal
development as well as finances.

October 3rd 2024, DAYA SMBC Indonesia collaborated with one of the
largest property company in Indonesia attended by 458 participants
sharing about the power of growth mindset in-order-to support personal
mental health with the customer satisfaction index (CSI) stated that from
the scale of 1-5, the program reached 4,5 scale of satisfaction number

November 19th 2024 a CSR Collaboration Program implemented with
one of the leading food and beverage company with 66 participants who
are active women in running micro business related to food and
beverage. The collaboration was a seminar that talking about managing
money to achieve their family’s dream. This program reached 4,86 from
the scale of 1-5 of customer satisfaction index (CSI).

While, November 28th 2024 a financial seminar program was given to a
wheat flour producer company talking about an illegal digital loan and
how to manage a salary. This seminar was attended by 31 participants
with the the customer satisfaction index (CSI) reached 4.3 from the scale
of 1-5
Page 32
OTO SOF
Events Highlight


Embracing Health, Social, and Brand Pillars
For the period of October until December 2024, OTO & SOF proudly
reflects on a series of impactful events centered around our three core
pillars: Health, Social and Brand Activation. These initiatives have not only
fostered a sense of community and well-being among our employees,
but have also strengthened our connections with external partners and
the broader community
Page 33
OTO SOF
Health


  Fostering Wellness Through Sports Activities
  At OTO-SOF, we recognize that the well-being of our employees is the utmost importance.
  To promote a healthier lifestyle, we organized a variety of sports from monthly Car Free
  Day session, weekly fitness classes, yoga session even to team sports tournaments. These
  events encouraged our employees to stay active and maintain a balanced lifestyle. The
  enthusiasm and participation in these activities were remarkable, highlighting our
  commitment to fostering a culture of health and wellness within the company.




   OTO – SOF Badminton Team      OTO – SOF Basketball Team    Jakarta Car Free Day
Page 34
OTO SOF
Health

   Fostering Wellness Through Sports Activities
   OTO and SOF successfully held OTO Ekiden Race For Share 2024 event, as a road to 3 decades of OTO.
   This event remarks the 10th year of OTO Ekiden series, thus the enthusiasm and celebration was
   positively spread among the employees and business partners. OTO Ekiden Race For Share 2024 was
   also a break record event which recorded the highest participants and collected donation as well.
   Through this event, OTO-SOF also successfully collected IDR 778,360,295 that distributed to Palang
   Merah Indonesia and the upcoming Mangrove Planting project.
Page 35
OTO SOF
Social

 Strengthen Corporate Responsibilities
 In this period, OTO-SOF dedication to social responsibilities was prominently showcased
 during Financial Literacy activities through the Institution and Social Media. These event was
 a celebration lifelong learning spirit as we delivered into monthly Financial Literacy Content
 & Quiz to attract followers and user to learn or even participates that simultaneously
 increased by this year. OTO and SOF also held 2 Financial Literacy events at SMAN 3
 Pandeglang, with collaboration with PT Bank SMBC Indonesia Tbk in 4th Quarter 2024




                                              Donation for SMAN 3 Pandeglang to   Financial Literacy Quiz & Contents on
    Financial Literacy at SMAN 3 Pandeglang          support study activitie      Instagram
Page 36
OTO SOF
Social

Strengthen Corporate Responsibilities


OTO-SOF held the 2nd Annual OTO Blood Donations in October 2024 as a road to 3 Decades of PT Oto
Multiartha. This event successfully collected 320 donors from internal employees and external. On
this 2nd annual OTO Blood Donations, OTO-SOF also provided a donations that we received from OTO
Ekiden Race For Share 2024 event to Indonesian Red Cross amounting Rp333,000,000
Page 37
OTO SOF
Brand Activation

Expanding Presence through Events

In the realm of brand activation, OTO-SOF made significant strides by participating in Multi-Finance
Day 2024, an annual event by Indonesian Finance Companies Association (APPI) that provided
exposure and strengthening of our brand to a wider audience. The event was held in Pontianak in
October 2024 and successfully raised OTO-SOF brand awareness as we received “The Most
Crowded Booth” achievement
Page 38
01   About Bank SMBCI



02   Bank SMBCI Business Activities



03   Banking Industry Overview



04   3Q 2024 Financial Performance



05   CSR & Awards
Page 39
 Banking Industry
 Loan outstanding increased by 10.8% YoY in Nov’24. Customer Deposits in Nov’24 recorded growth
 of 7.5% YoY                                 Loan and Deposit YoY
Indonesia Banking Industry Financial Summary                                                     growth      Loan       Deposit

 IDR trillion                   Nov'23          Dec'23          Nov'24         ∆YoY              11.4%                               10.8%
                                                                                                                      10.4%
                                                                                                               9.0%
 Total Assets                      11,428          11,766          12,335         7.9%            9.0%
                                                                                                                                     7.5%

 Total Loans                        6,966           7,090           7,717       10.8%
                                                                                                                       3.7%
 Customer Deposits                  8,216           8,458           8,836         7.5%                          3.4%


   CASA                             5,137           5,332           5,585         8.7%
                                                                                                 Dec'22         Nov'23
                                                                                                                    Dec'23           Nov'24
     Current Accounts               2,527           2,663           2,804       11.0%

     Savings                        2,610           2,669           2,781         6.5%
                                                                                                 NIM & NPL
                                                                                                              NIM        NPL
   Time Deposits                    3,079           3,126           3,251         5.6%                          4.8%
                                                                                                 4.7%                         4.5%   4.6%
 Net Profit                            222             243            237         7.0%

 LDR                                 84.8%          83.8%           87.3%         2.6%
                                                                                                                2.4%                  2.2%
                                                                                                 2.4%                         2.3%
 NIM                                  4.9%            4.9%            4.6%      -0.3%

 NPL                                  2.4%            2.2%            2.2%      -0.2%

 CAR                                 28.0%          27.8%           26.9%       -1.1%            Dec'22        Nov'23    Dec'23      Nov'24

Source: Indonesian Banking Statistics – Nov 2024, Indonesia Financial Services Authority (OJK)
        SPI December 2024 has not released yet
Page 40
01   About Bank SMBCI



02   Bank SMBCI Business Activities



03   Banking Industry Overview



04   2024 Financial Performance



05   CSR & Awards
Page 41
    Financial Performance - Consolidated
    FY 2024 Key Highlights
    In March 2024, SMBC Indonesia completed the acquisition of PT Oto Multiartha (OTO) and PT Summit Oto Finance (SOF) or the OTO Group, as part of the company's strategy to
     expand its business. On a consolidated basis, SMBC Indonesia's total assets increased by 20% to IDR241.1 trillion at the end of 2024 and managed to achieve a net profit of IDR2,813
     billion in 2024, up 19% compared to the previous year. Without including the impact of acquisitions, NPAT increased by 8% compared to the previous year.
    SMBC Indonesia's strong commitment is reflected in its consolidated loan disbursement which increased by 15% to IDR179.4 trillion at the end of 2024. The biggest driving factor
     came from retail loan which grew significantly by 31% in result to distribution in the Joint Finance, Jenius, and Micro segments which increased by 389%, 51%, and 40% respectively.
    In addition, loan for small and medium enterprises (SMEs) increased by 8%, while on the corporate loan side, interest rate dynamics and tight competition in corporate loan interest
     rates are challenges faced in 2024 (corporate lo decreased by 6%). SMBC Indonesia will respond to these market dynamics by managing a more optimal corporate loan portfolio that
     is relevant to the needs of corporate customers.
    In the midst of the current challenging situation in the ultra-micro segment, the Sharia subsidiary focuses on maintaining financing quality and is more selective in distributing
     financing, although loan costs in 4Q-2024 were lower than the same period last year.
    Total Third Party Funds increased by 12% to Rp121.3 billion, with current account and savings account (CASA) balances growing 3% to Rp45.6 trillion and total deposits increasing 18%
     to Rp75.7 trillion as of the end of December 2024.
    The increase in consolidated net profit was driven by a 27% increase in operating income to Rp17.4 trillion, with net interest income increasing 26% to Rp15.2 trillion and other income
     increasing 31% to Rp2.2 trillion. Net interest margin (NIM) increased to 7.10% at the end of December 2024 from 6.45% in the previous year.
    The increase in net interest income was contributed by an increase in interest income from loans, placement of liquid assets such as securities and net interest income from the OTO
     Group. In addition, an increase in credit card transaction volume, and an increase in sales of bancassurance, cash management and trade products contributed to the increase in the
     Company's fee income. With the consolidation of OTO Group's operating expense into consolidated figures, operating expense increased by 31% to IDR9.4 trillion. Cost of credit
     increased by 28% to IDR3.9 trillion in 2024. The increase in costs is in line with the growth in business volume and other initiatives of SMBC Indonesia.
    Gross NPL was recorded at 2.50%, up from 1.36% in the previous year. Together with OTO Group, SMBC Indonesia will continue to implement healthy risk management.
    Healthy liquidity and funding ratios are maintained. As of the end of December 2024, LCR was recorded at 253.71% and NSFR at 125.02%.
    CAR ratio at a very strong level of 30.02%
Page 42
Financial Performance - Consolidated
                                                 Dec'23         Jun'24          Sep'24           Dec'24
       Balance Sheet (IDR billion)                                                                              ∆QoQ        ∆YoY
                                                (Audited)     (Unaudited)     (Unaudited)       (Audited)

       Liquid Assets                                 35,487         47,766           43,345           51,652     19%        46%

       Loans (gross)                                156,561        176,245          175,101          179,405     2%         15%

       Total Assets                                 201,448        235,830          228,584          241,096     5%         20%

         CASA                                        44,188         48,116           38,047           45,590     20%        3%

         TD                                          64,011         70,872           75,349           75,728     1%         18%

       Total Customer Deposits                      108,199        118,988          113,395          121,318     7%         12%

       Borrowings & Subordinated Loan                45,299         54,479           52,828           56,331     7%         24%

       Total Liabilities                            160,165        183,006          174,877          186,350     7%         16%

       Equity *)                                     41,283         52,824           53,707           54,746     2%         33%

        * Including non controlling interests
 Consolidated total assets grew 20% YoY to IDR241.1 trillion and loan balance increased by 15% YoY to IDR179.4 trillion.
 Customer Deposits reached IDR 121.3 trillion, grew by 12% YoY.
 CASA balance increased by 3%.
Page 43
   Financial Performance - Consolidated
                                                                                    FY'23                                                            FY'24
Income Statement (IDR billion)                                                                           3Q'24                 4Q'24                                   ∆QoQ          ∆YoY
                                                                                  (Audited)                                                        (Audited)
Net Interest Income                                                                     12,044                 4,031                 4,225                15,208          5%          26%

Other Operating Income                                                                    1,689                   606                   796                 2,221        31%          31%

Operating Income                                                                        13,733                 4,637                 5,021                17,429          8%          27%

Operating Expense                                                                        (7,222)              (2,302)               (2,970)                (9,428)       29%          31%

Cost of Credit                                                                           (3,050)              (1,062)               (1,132)                (3,897)        7%          28%

Profit Before Tax                                                                         3,458                1,130                 1,189                  4,120         5%          19%

Net Profit After Tax                                                                      2,682                   879                   921                 3,216         5%          20%

Net Profit After Tax attributable to Owners of the
                                                                                          2,358                   754                   819                 2,813         9%          19%
Parent

Net Profit After Tax - BTPN Syariah                                                       1,080                   219                   291                 1,061        32%           -2%

• Amidst the current challenging situation in the ultra-micro segment, the Sharia subsidiary focuses on maintaining financing quality and is more selective in distributing financing. Cost
  of credit in 4Q-2024 were lower compared to the same period last year.
• On a consolidated basis, the increase in cost of credit was reported in line with the entry of OTO Group credit costs after the acquisition. Operating expense increased to IDR9.4 trillion,
  in line with the growth in business volume and initiatives being worked on by Bank SMBCI.
• In terms of operating income, Bank SMBCI's efforts to generate net interest income have increased, as reflected in the net interest margin (NIM) which increased to 7.10% at the end of
  December 2024 from 6.45% the previous year. Bank SMBCI's net interest income also increased by 26% (yoy) to IDR15.2 trillion amidst still high interest rates.
• With these dynamics, FY 2024 Bank SMBCI posted a consolidated Net Profit (NPAT) attributable to owners of the parent entity of IDR2,813 billion.
Page 44
Financial Performance - Consolidated
                                    Dec'23        Jun'24        Sep'24        Dec'24
    Ratios (%)                                                                            ∆QoQ     ∆YoY
                                   (Audited)    (Unaudited)   (Unaudited)   (Unaudited)

    NIM                                  6.45          6.41          6.82          7.10    0.28     0.65

    NSFR                               113.79       115.61        119.38        125.02     5.64    11.23

    LCR                                199.68       234.91        225.70        253.71    28.01    54.03

    Loan to Funding                    102.00       101.60        105.34        100.99    (4.35)   (1.01)

    NPL (gross)                          1.36          2.21          2.16          2.50    0.33     1.14

    ROA                                  1.73          1.61          1.73          1.80    0.07     0.07

    ROE                                  6.54          6.30          6.58          6.83    0.25     0.29

    CAR                                 29.90         28.84         29.77         30.02    0.25     0.12

   NIM increased to 7.10%.
   LCR and NSFR at healthy levels, LCR at 253.71% and NSFR at 125.02%.
   Gross NPL 2.50%.
   CAR at 30.02%, proportion of core capital is 90% of total capital.
Page 45
 Deposit Growth
CUSTOMER DEPOSITS COMPOSITION
                                                                  Customer Deposits          Dec'23        Jun'24         Sep'24        Dec'24
Rp trillion                                                       (IDR billion)             (Audited)    (Unaudited)    (Unaudited)    (Audited)
                                                                                                                                                     ∆YoY

CASA 40.8%                40.4%
                                                          37.6%   CASA                          44,188         48,116         38,047        45,590   3%
Ratio
                                         33.6%                     Current Account              26,629         29,871         19,980        25,585   -4%
                                                                   Savings                      17,559         18,245         18,067        20,004   14%
                          119.0                         121.3
                                         113.4                    Time Deposits                 64,011         70,872         75,349        75,728   18%
          108.2                                         16%
                          15%                                     Total Customer Deposits      108,199        118,988        113,395      121,318    12%
                                         16%
              16%
                                                         21%          CASA balance increased by 3% YoY. CASA ratio decreased to 37.6%
                           25%     25%            21%
                                          18%                          as of December 2024 from 40.8% in the same period last year. The
              25%   19%
                                                                       Bank continues to strive to increase CASA growth sustainably.

                                                        62%           In addition to Third Party Funds, Bank SMBCI has diversified funding
                    68%   60%
                                         66%      62%
              59%                  59%                                 sources from bonds, bilateral loans, and interbank loans. SMBCI also
                                                                       has a long-term loan facility from SMBC.
                                                                      Bank SMBCI also issued Sustainable Bonds V Phase I Year 2024 with
                                                                       a principal amount of IDR355 billion in July 2024 and Sustainable
          Dec'23          Jun'24         Sep'24         Dec'24
                                                                       Bonds V Phase II Year 2024 with a principal amount of IDR1,396
                          TD       CA       SA
                                                                       billion in December 2024 as an effort to diversify funding sources
                                                                       and maintain a better funding maturity profile.
Page 46
Loan Growth by Segment

                                Dec'23           Jun'24         Sep'24        Dec'24
   Loan Growth (IDR billion)                                                               ∆QoQ   ∆YoY
                               (Audited)       (Unaudited)    (Unaudited)    (Audited)

   Total Loan                      156,561          176,245        175,101       179,405   2%     15%

   Transforming Businesses:         23,709           23,793         23,753        23,807   0%     0%

    - Retail Lending                22,403           22,185         22,012        21,980   0%     -2%

    - Micro                           1,306           1,608          1,741         1,827   5%     40%

   Growth Businesses :             132,735          152,340        151,238       155,487   3%     17%

    - Corporate & Commercial       104,904           99,534         96,462        98,896   3%     -6%

    - SME                           13,255           14,083         14,459        14,362   -1%    8%

    - BTPN Syariah                  11,388           10,448         10,331        10,172   -2%    -11%

    - Joint Finance                   1,139           2,526          4,163         5,565   34%    389%

    - Jenius                          2,049           2,933          3,115         3,198   3%     56%

    - OTO & SOF                            -         22,816         22,708        23,295   3%      -

   Others                              117              112            110           110   0%     -5%
Page 47
 Asset Quality – Consolidated
 Asset Quality                                                                                  Gross NPL Composition by Segment Rp trillion
                                                                                               2.10                             3.87                          3.76                          4.45
                                                                                               3%                               4%                            6%                             7%
%                                        Dec-23 Jun-24 Sep-24 Dec-24
                                                                                               16%

Gross NPL                                    1.36          2.21      2.16       2.50                                           42%                           36%
                                                                                                                                                                                            46%
                                                                                               31%
Net NPL                                      0.40          0.92      0.88       1.07
                                                                                                                                                              10%
                                                                                               2%                               8%
                                                                                               8%                                                                                            9%
Gross Cost of Credit                         2.02          2.09      2.25       2.37                                                                         20%
                                                                                                                               18%
                                                                                                                                                                                            15%
                                                                                                                                2%                            3%
Loan Loss Provision/NPL                   220.72        154.11     253.25     247.64           41%                              5%                            5%                            3%
                                                                                                                                                                                            4%
                                                                                                                               20%                           20%                            17%

 Loan by Collectability (% of Total Loan)                                                     Dec'23                          Jun'24                         Sep'24                        Dec'24
                                                                                                     Corporate & Commercial   Retail Lending   Micro   SME    BTPN Syariah   OTO SOF      Others


 Spc          Dec-23               NPL
                                                                  Jun-24                                      Sep-24                                           Dec-24
                                                 Spc                              NPL        Spc                                   NPL          Spc                               NPL
Mention
                                 1.36%          Mention                                     Mention                                            Mention
                                                                                 2.21%                                           2.16%                                           2.50%
 4.44%
                                                 5.82%                                       6.18%                                             6.87%
            IDR154.4T                                             IDR174.9T                                   IDR173.8T                  Current                IDR178.4T
                                   Current                                                                                                Loan
                                                                                  Current                                                                                              Current Loan
                                    Loan                                           Loan                                                  92.38%
                                                                                                                                                                                         90.63%
                                   94.20%                                         92.73%
 Note: - NPL calculation using total loan exclude loan to bank
Page 48
01   About Bank SMBCI



02   Bank SMBCI Business Activities



03   Banking Industry Overview



04   3Q 2024 Financial Performance



05   CSR & Awards
Page 49
                                            The embodiment of Bank SMBCI's commitment to continuously improve the
       Daya                                 capacity of its customers by providing opportunities for growth and a more
                                            meaningful life.
       Customer Segment                                                                          Program Pillars


                                                                                                      Financial Literacy                                           Self-Capacity
                                                                                                                                                                   Development
       High net-worth
       Large Corporation



                                                                                                                                                                                                                          Financial Management                        Self-Capacity Development
                                                                                                                                                                                                                        Training for Customers and                   in Collaboration with Various
       Middle class                                                                                                                                                                                                           the Community                                     Parties
       Mid Size
       Corporation




       Mass Market
       Micro business
       Productive Poor                                                                                Business Capacity                                         Sustainable Life
                                                                                                                                                                                                                            Business Management                               Concers for the
                                                                                                      Improvement
                                                                                                                                                                                                                             Training for MSMEs                                Environment




                                                                                                                                                                                                       Participants: 2.266.923 Participants: 2.279.766   Participants: 5.559.215   Participants: 10.324.068
Participants: 1.527.134   Participant: 1.770.299   Participants: 1.410.368 Participants: 1.322.997 Participants: 1.148.097 Participants: 1.698.555   Participants: 1.413.527   Participants: 839.367
                                                                                                                                                                                                       Activities: 5.763       Activities: 6.384         Activities: 11.359        Activities: 12.158
Activities: 90.183        Activities: 143.277      Activities: 101.976     Activities: 225.589     Activities: 134.383     Activities: 237.255       Activities: 312.236       Activities: 813.968

                                                                                                                                                                                                                                                                                   December 2024
Page 50
 Sustainable Finance
                    Bank SMBCI has                                      This financing supports the Sustainable Development Goals:
                    succeeded in increasing
                    its environmentally
                    friendly financing                                                                                                                                                           Sustainable
                    portfolio                                                                                                                                                                    Development
                                                                                                                                                                                                 Goals (SDGs)
                    Bank SMBCI berhasil menambah
                    6,2% portofolio untuk pembiayaan Number 1          Number 2       Number         Number 7         Number        Number 10 Number 11 Number 12 Number 13                   It is a global action plan
                    ramah lingkungan.                 Financing        Sustainable      6              Financing        8           Retail, micro     Green      Infrastructure   Regarding   agreed by world leaders,
                                                        products for    food and      Clean water    products for      Financing     and SME        property     financing and      Handling   including Indonesia, to end
                    Total pembiayaan ramah               the retail,   agricultural       pipe      corporations in   products in    segment          sector    waste/recyclin     Climate    poverty, reduce inequality
                                                        micro, MSME     financing        network     the renewable     the MSME       financing      financing   g management       Change     and protect the
                    lingkungan mencapai 13,7 Triliun        and         products                      energy and                     products       products        products
                                                                                       financing                        segment                                                                environment.
                    rupiah.                              corporate                    products in      electricity
                                                         segments                       Jakarta     supply sectors




Bank SMBCI's
role in realizing
sustainable
finance.
                         Bank SMBCI's Employee           Provides 3,639 practical tips        The Financial Literacy Program                Providing various training                In 2023, reduce energy use by 34.2%
                         Volunteer Activities through    regarding entrepreneurship and       which was held offline/online                 related to entrepreneurship               through the Work From Home
                         the Sahabat Daya program        health which can be accessed         and through digital channels                  and relevant health to                    program.
                         succeeded in planting 625       via Daya.id.                         succeeded in reaching                         2,723,288 people.
                         mangrove trees.                                                      2,705,138 people from various
                                                                                              circles in Indonesia.
Page 51
2024 Awards
7th Infobank Satisfaction, Loyalty, and Engagement
2024
Jenius from Bank SMBCI has received the “7th Infobank Satisfaction,
Loyalty, and Engagement 2024” awards from Infobank Magazine.

This event was held to appreciate banks with the best service in
maintaining trust, emotional attachment, and loyalty of customers.
The assessment was determined from the results of surveys and
data studies conducted by Marketing Research Indonesia (MRI).

Jenius from Bank SMBCI received eight award categories as follows:

1. The Best Digital Bank in Satisfaction Index
2. The Most Satisfying Digital Bank in Mobile Banking
3. The 2nd Strongest Customer Engagement Digital Bank
4. The 2nd Most Satisfying Digital Bank in Services
5. Top 3rd Rank Digital Bank in Satisfaction, Loyalty, & Engagement
2024
6. The 3rd Best Digital Bank in Brand Interactivity
7. The 3rd Best Digital Bank in Customer Loyalty
8. The 3rd Best Digital Bank in Marketing Engagement
Page 52
2024 Awards
The Asset Triple A Awards                                             500 Most Outstanding Women 2024
Bank SMBCI has received awards in the “The Asset Triple A             The April 2024 edition of Infobank Magazine features the “500 Most
Sustainable Finance Awards 2024” from The Asset, a prestigious        Outstanding Women 2024” Forum. This forum is a collection of
financial industry publication media in the Asia Pacific region.        female leaders selected by Infobank who are considered to have an
                                                                      influence on their industry or environment.
Bank SMBCI received two award categories as follows:
                                                                      The female leaders featured are company leaders from the financial
1. Best Issuer for Sustainable Finance in Indonesia                   services industry, namely banks, life insurers, general insurers,
2. Best Sustainability Bond in Indonesia                              multifinance companies, securities, financial technology companies,
                                                                      and State-Owned Enterprises (SOEs), at the directors and
The awards was achieved through Bank SMBCI's collaboration with       commissioners level.
the International Finance Corporation (IFC), which is a member of
the World Bank Group, in an investment of US$ 500 million             A number of criteria in determining these leaders are based on
consisting of the issuance of social bonds and green bonds in 2023.   performance, consideration of position, experience, character, term
                                                                      of office, contribution to the company and industry, as well as
                                                                      considerations of the Infobank Editorial Board.

                                                                      Bank SMBCI Compliance Director Dini Herdini is in 96th position,
                                                                      Bank SMBCI Finance Director Hanna Tantani is in 176th position, and
                                                                      Bank SMBCI Operational Director Merisa Darwis is in 308th position
                                                                      in the “500 Most Outstanding Women 2024”.

                                                                      Bank SMBCI Compliance Director Dini Herdini, Bank SMBCI Finance
                                                                      Director Hanna Tantani, and Bank SMBCI Operational Director Merisa
                                                                      Darwis are included in the “500 Most Outstanding Women 2024”.
Page 53
2024 Awards
Bank Service Excellence Monitor 2024                                                    13th Infobank Digital Brand Awards
The May 2024 edition of Infobank Magazine features the “Bank Service                    Bank SMBCI has received awards at the annual “13th Infobank Digital Brand
Excellence Monitor 2024” survey.                                                        Awards 2024” event organized by Infobank Magazine.

The survey involved 20 commercial banks, 11 regional development banks, 12              The awards were given based on public assessments and social media users’
sharia banks (6 sharia commercial banks and 6 sharia business units), as well as        feedbacks on the bank's digital-based banking products and services. Infobank
10 digital banks which have the best service quality so they were able to provide       Magazine partnered with Isentia, a global media intelligence solution provider, in
a satisfying banking experience to customers.                                           determining the awardees.

This series of studies consist of desk research, various qualitative and quantitative   Bank SMBCI received four awards as follows:
research, such as in-depth interview, focus group discussion, and online survey. In
addition, usability testing involved various consumer segments to understand the        1. The 3rd Best Conventional Commercial Bank 2024 - KBMI 3 (Common
user experience of digital banking products.                                               Equity above Rp14 Trillion up to Rp70 Trillion) - Asset Rp150 Trillion up to
                                                                                           <Rp200 Trillion
Jenius from Bank SMBCI obtained:                                                        2. The 2nd Best Debit Card Conventional Commercial Bank 2024 – KBMI 3
                                                                                           (Common Equity above Rp14 Trillion up to Rp70 Trillion) – Asset Rp150
1. The 3rd Best Performance of Mobile Banking Bank with Digital Services in                Trillion up to <Rp200 Trillion
2023-2024                                                                               3. The Best Bank with Digital
2. The 3rd Best Performance of Call Center Bank with Digital Services in 2023-             Services - KBMI 3
2024                                                                                       (Common Equity above
3. The 3rd Best Performance of Chatbot Bank with Digital Services in 2023-2024             Rp14 Trillion up to
4. The 2nd Best Performance of Email Service Bank with Digital Services in 2023-           Rp70 Trillion) - Asset Rp150
2024                                                                                       Trillion up to <Rp200 Trillion
5. The 2nd Best Performance of Live Chat Bank with Digital Services in 2023-            4. The 2nd Best Overall Bank
2024                                                                                       with Digital Services 2024
6. The 2nd Best Performance of Website Bank with Digital Services in 2023-2024
7. The 2nd Best Performance of Opening Account via Mobile Application/Mobile
Browser Bank with Digital Services in 2023-2024
8. The 4th Best Performance of Social Media Bank with Digital Services in 2023-
2024
Page 54
2024 Awards

HR Asia Best Companies to Work for in Asia 2024

Bank SMBCI has received the “HR Asia Best Companies to Work for
in Asia 2024” award for the fourth time.

The award is dedicated to the companies with the best
performance in the field of human resources in Asia. This is reflected
in the high level of employee engagement and superior work
culture.

Bank SMBCI is committed to creating a work culture that provide
meaningful change for its employees. One of them is realized
through the implementation of the employee value proposition
(EVP) in various employer branding activities that focus on
employee welfare and development (employee wellbeing),
including creating an inclusive work environment that respects
diversity (Diversity & Inclusion), and supported by digital-based
human resources services.
Page 55
  2024 Awards
Bisnis Indonesia Corporate Social Responsibility Award
2024
Bank SMBCI has received a Gold Champion award in the “Bisnis
Indonesia Corporate Social Responsibility Award (BISRA) 2024”.

The award is dedicated to the companies with the best Corporate
Social Responsibility (CSR) programs that give significant impact to
the community.

Bank SMBCI received the award for its program called "Digital
Community Empowerment with Daya.id."

There were 4 banks participating in the BISRA and Bank SMBCI was
the only private bank among more than 40 companies from various
industries which received the award. There were five winner
categories: Special Mention, Silver Champion, Gold Champion,
Platinum Champion, and Top 5 Platinum Champion.

The assessment is determined through qualitative data from survey
and interview as well as quantitative data based on the Social
Return on Investment (SROI) value to measure the program's
impact. The SROI value of Daya.id in 2023 was 2.46, indicating that
the Daya.id website has generated social value benefits 2.46 times
greater than the investment value issued.
Page 56
2024 Awards

ASABRI Payment Partner Awards 2024

Bank SMBCI has obtained the Payment Partner Awards from PT
ASABRI (Persero).
The event is designed to appreciate ASABRI's payment partners for
their cooperation and good performance throughout 2023.

Bank SMBCI has been collaborating with ASABRI since 2011 in
providing services in the form of payment of social insurance
benefits and data management of credit facility recipients to
ASABRI’s participants.

Bank SMBCI received an award in the “Top Performer Partner”
category, namely the partner with the best performance in all
categories. These categories include timeliness of payment, digital
innovation, data and reporting.
Page 57
2024 Awards
HR Excellence Award 2024

Bank SMBCI received three awards from the prestigious HR
Excellence Award 2024.

This achievement demonstrates that Bank SMBCI has successfully
implemented excellent human resource management practices in
corporate governance. Bank SMBCI won the "Very Good" predicate
in three categories: HR Digitization & People Analytics, Employer
Branding and Talent Acquisition, and Wellbeing Management.

The HR Excellence Award assesses various organizations' human
resource management processes and practices. This year marks
the 14th event, with the theme "Building Agility and Work
Experience".

This achievement was attained due to the implementation of the
employee value proposition in employer branding activities, which
increased public awareness of Bank SMBCI as an employer of
choice. Also, contributors to the award victory are the employee
wellbeing strategy through the SMBCI Club and the employee
assistance program, as well as support for human resource
technology through the employee life cycle with various activities.
Page 58
2024 Awards

Corporate Image Award 2024                                            Fortune Indonesia 100

The August 2024 edition of Marketing Magazine features the            Every year in August, Fortune Indonesia, a global business
“Corporate Image Award 2024”.                                         magazine and leadership guide, publishes the Fortune Indonesia
                                                                      100, a list of Indonesia's top 100 largest companies. The ranking is
Bank SMBCI is in 4th position in the National Bank Category (Assets   sorted based on the total revenue achieved by the company.
IDR 150-IDR 500 trillion).
                                                                      In this year's Fortune Indonesia 100 list, Bank SMBCI was ranked
The award is dedicated to companies with the best corporate image     56th. This is a source of pride because the list is also a symbol of the
in their industry based on an independent survey conducted by         company's success and business influence. Aside from that, the
Frontier. The measurement of Corporate Image is based on an index     companies on this list are considered as industry leaders who
of five measurement attributes representing four dimensions,           contribute to the growth of the Indonesian economy.
namely Quality, Performance, Responsibility, and Attractiveness.
Page 59
2024 Awards

29th Infobank Award 2024

Bank SMBCI has received an award in the "29th Infobank Award
2024" event organized by Infobank Magazine.

This event was held to appreciate performance of 32 banks in
Indonesia for their "Excellent" title achievement in the "Rating 105
Banks Infobank Version 2024".

Bank SMBCI received an award in the Diamond Trophy category for
its excellent financial performance in 20 consecutive years (2004-
2023). Bank SMBCI was one of the 10 banks that received the
Diamond Trophy.
Page 60
2024 Awards
Top Digital Company Award 2024                                         Indonesia Most Powerful Women Awards 2024
The October 2024 edition of Marketing Magazine features the “Top       Bank BTPN has received a “2024 Indonesia Most Powerful Women
Digital Company Award 2024”.                                           in Optimizing Financing Segment Performance and Funding
                                                                       Resources Diversification” award.
Bank BTPN is in 5th position in the KBMI 3 Banking Financial
Institution category, Oto Multiartha is in 6th position in the four-   The award was dedicated to Bank BTPN Finance Director Hanna
wheeled vehicle financing company category, and Summit Oto              Tantani by HerStory, a subsidiary of Warta Ekonomi, in the
Finance is in 5th position in the two-wheeled vehicle financing         Conventional Bank category.
company category.
                                                                       The awards are dedicated to the companies that have created an
This assessment is based on an independent survey conducted on         inclusive culture and gender equality by supporting women to be
2,100 respondents spread across all areas in Indonesia. The            able to develop and be creative in the work environment. The
assessment parameters are defined as the Digital Company Index          assessment indicators used are innovation, proactive and creative,
(DCI). All nominees are assessed using three indicators, namely        and image of the figure.
Product Awareness, Customer Touchpoints, and Process Quality.
Page 61
2024 Awards
Annual Report Award 2023
Bank BTPN has received an award in the "Annual Report Award
2023" organized by the National Committee on Governance Policy
(KNKG).

Bank BTPN’s Compliance Director Dini Herdini received the award
on Monday (07/10) at the Indonesia Stock Exchange Building in
Jakarta.

The Annual Report Award 2023 aims to encourage transparency in
the disclosure of integrated corporate governance and
sustainability practices in the companies’ annual reports. This helps
shareholders and stakeholders understand the company's strategic
goals and progress in creating sustainable value.

Bank BTPN received the award in "Non-State-Owned Enterprises
(SOEs) and Non-Regional-Owned Enterprises (ROEs) Financial
Companies" category for the quality and transparency of its 2023
annual and sustainability reports.
Page 62
2024 Awards
Top 20 Financial Institutions 2024
Bank BTPN has received “Top 20 Financial Institutions 2024” award
from The Finance, a subsidiary of Infobank Magazine.

The award is dedicated to the companies in the financial industry
(banks, life and general insurers, reinsurers, and multifinance
companies) that have succeeded in maintaining stable financial
performance and growing positively in the last three years or three
periods.

Bank BTPN received "Excellent" title in the banks with assets of IDR
100 trillion to <IDR 500 trillion category.
Page 63
2024 Awards
Mitra BUMN Champion Award 2024
Bank BTPN has received the Mitra BUMN Champion 2024 award in
the Large Private Business Class Creditor/Investor category. The
Ministry of State-Owned Enterprises (Kementerian BUMN) presents
this award as a token of appreciation to partners,
creditors/investors, vendors, and customers who have contributed
to the Ministry of SOE's performance. In addition, this award is also
held with the aim of increasing healthy and inclusive
competitiveness.

Bank BTPN representative, Wholesale Banking Head Moses Ronald
Supardi received the award at an event which was also attended by
Deputy Minister of SOE Kartika Wirjoatmodjo, Deputy for Law and
Legislation Robertus Billitea, Specialized Staff to the Minister of SOE
for Finance and MSME Development Loto Srinaita Ginting, as well as
staff, Officials from the Ministry of SOE and the SOE Directors on
October 10 at the Borobudur Hotel, Jakarta.
Page 64
2024 Awards
Global Corporate Sustainability Awards (GCSA) 2024
SMBC Indonesia has received an award at the “Global Corporate
Sustainability Awards (GCSA) 2024”.

This event which was held by Taiwan Institute for Sustainable
Energy (TAISE), is dedicated to appreciate companies,
organizations, and individuals efforts in implementing sustainability
principles in running their business operations.

SMBC Indonesia received Great Practice rating in the Best Practice
Award category. This award is due to the community
empowerment program through the Daya.id platform which shows
the bank's commitment to sustainability, financial inclusion, and
community empowerment.

Daya.id is an innovative and effective solution by integrating digital
technology to improve financial literacy and support the growth of
Micro, Small, and Medium Enterprises (MSMEs), as well as provide
more meaningful change for all levels of society.
Page 65
2024 Awards
Asia Sustainability Reporting Rating (ASRRAT) 2024
SMBC Indonesia has received a Platinum rating in the "Asia
Sustainability Reporting Rating (ASRRAT) 2024". This is the fourth
consecutive year SMBC Indonesia received the highest rank in its
five years of participation in this event.

Daya & Sustainability Development Head of SMBC Indonesia Januar
Rusdianto received the award on Thursday (21/11) in Jakarta.

The event, which was attended by 70 companies and organizations,
was organized by the National Center for Corporate Reporting
(NCCR) to appreciate the company's transparency and
accountability in sustainability efforts and reporting through the
implementation of environmental, social and governance principles
in carrying out its business operations.

ASRRAT 2024 was also attended by other            countries, such as
Bangladesh, Philippines, Russia, and Australia.

The assessment is based on the level of compliance and quality of
sustainability report with Global Reporting Initiative (GRI) standards.
There are five award ratings: Platinum, Gold, Silver, Bronze, and
White.
Page 66
2024 Awards
Infobank Top 100 CEO & The 200 Future Leaders
2024
President Director of SMBC Indonesia Henoch Munandar has
received the “Top 100 CEO & The 200 Future Leaders 2024” award
from Infobank Magazine.

The award is dedicated to appreciate the dedication and
contribution of the leaders from the banking industry, life insurance,
general insurance, multi-finance companies, State-Owned
Enterprises (SOEs), and supporters of the financial sector who are
considered to have provided positive results for the companies they
lead.

Henoch, who won the awards in two categories, namely Bankers of
the Year and Top 100 CEO, received the awards on Friday (29/11) in
Jakarta.

The assessment criteria are based on company performance, size
of the company, as well as the leader's achievements, experiences
and contributions to the industry.
Page 67
2024 Awards
Investing on Climate by Editor’s Choice Award 2024

SMBC Indonesia has received an award at the “Investing on Climate
by Editor’s Choice Award 2024”.

This event which was held by Editor's Choice, a group of senior
editors from various media that focus on climate change
investment, is dedicated to appreciate companies’ contribution in
advancing investments that support environmental sustainability.

Communications & Daya Head of SMBC Indonesia Andrie Darusman
received the award on Wednesday (04/12) in Jakarta.

SMBC Indonesia received an award in the Best Literacy for Climate
Resilience category. This award is due to SMBC Indonesia's
dedication in increasing public understanding of steps to deal with
the impacts of climate change so that they can provide positive
changes for environmental and economic sustainability
Page 68
Thank You

File

File Open PDF
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Published28 Feb 2025
Pages68
Characters103,048
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OCR confidence—

Names mentioned 68 people and organisations named in the text · linked when the evidence is strong

linked org Bank SMBC Indonesia Tbk p.4 ×5
linked — Sumitomo Mitsui Banking p.4
linked org Bank Central Asia Tbk p.4 ×2
linked person Kaoru Furuya p.5
linked person Darmadi Sutanto p.5
linked person Dini Herdini p.5 ×4
linked person Keishi Kobata p.5
linked person Hanna Tantani p.5 ×3
linked person Marita Alisjahbana p.6
linked person Chow Ying Hoong p.6
linked person Takeshi Kimoto p.6
linked person Onny Widjanarko p.6
linked person Edmund Tondobala p.6
linked person Ongki Wanadjati Dana p.6
linked org Bank BTPN Syariah Tbk p.9 ×2
linked org Indo-Rama Synthetics Tbk p.30 ×2
linked org Oto Multiartha. p.36 ×3
linked org PT Summit Oto Finance p.41
linked person Merisa Darwis p.52 ×2
linked org Fortune Indonesia p.58 ×4
linked person Moses Ronald Supardi p.63
linked person Robertus Billitea p.63
linked person Loto Srinaita Ginting p.63
linked person Henoch Munandar p.66
possible org PT Semen Indonesia p.30
possible org PT ASABRI (Persero) p.56
possible person Kartika Wirjoatmodjo p.63
unresolved org Bank SMBCI p.2 ×37
unresolved org Bank SMBCI Business Activities p.2 ×5
unresolved org Bank SMBCI Profile p.3
unresolved org PT Bank Sumitomo Mitsui Indonesia. p.4 ×2
unresolved person Deputy · President Director p.5 ×2
unresolved person Darwis · Director p.5
unresolved org Bank SMBCI’s Value Customer First p.7
unresolved org PT BTPN Syariah p.9 ×2
unresolved org Syariah Tbk p.9
unresolved org Financial Services Authority p.9 ×3
unresolved org Bank With Core Capital Above IDR p.9
unresolved org Indonesia Deposit Insurance Corporation p.12 ×2
unresolved org Bank Guarantees p.28
unresolved org Bank FI Auto TD Placement p.28
unresolved org Bank Financial Institution p.30 ×2
unresolved org PT Indo-Rama Power Plant p.30
unresolved org Synthetics Tbk p.30
unresolved org PT Kepland p.30
unresolved org PT Solusi Bangun p.30
unresolved org PT Sarana Multi Infrastuktur (Persero) p.30
unresolved org PT Oto Multiartha. This p.36
unresolved org Bank SMBCI's p.43 ×5
unresolved org Large Corporation p.49
unresolved org Parties Mid Size Corporation p.49
unresolved org Bank SMBCI's Employee p.50
unresolved org Bank SMBCI Compliance Director Dini Herdini p.52 ×2
unresolved org Bank SMBCI Finance Director Hanna Tantani p.52 ×2
unresolved org Bank SMBCI Operational Director Merisa Darwis p.52 ×2
unresolved org Bank Service Excellence Monitor p.53
unresolved org Bank Category p.58
unresolved org Bank BTPN Finance Director Hanna p.60
unresolved org Bank BTPN’s Compliance Director Dini Herdini p.61
unresolved org Indonesia Stock Exchange p.61
unresolved org Ministry of State-Owned Enterprises p.63
unresolved org Kementerian BUMN p.63
unresolved org Ministry of SOE's p.63
unresolved org Minister of SOE Kartika Wirjoatmodjo p.63
unresolved org Minister of SOE p.63
unresolved org Ministry of SOE p.63

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