Skip to content
Back to announcement

AnnualReport2023-PPGD-att3.pdf

Other Text extracted PPGD

Source file signed link, expires in 15 minutes

This browser can't display the PDF inline. Open it in a new tab.

Extracted text 852

Page 1
Growing Stronger
  Achieve Higher
   Tumbuh Lebih Kuat, Raih Lebih Tinggi


         Laporan Tahunan 2023 Annual Report
Page 2
Ikhtisar Kinerja
Performance Highlights




                                                                                                                                               PT Pegadaian senantiasa berkomitmen untuk
                                                                                                                                               mewujudkan kinerja yang tangguh secara
                                                                                                                                               berkelanjutan di tengah tantangan bayang-
                                                                                                                                               bayang ketidakpastian iklim perekonomian.
                                                                                                                                               Hal ini diwujudkan dengan capaian kinerja
                                                                                                                                               terbaiknya dari tahun ke tahun. Kokohnya
                                                                                                                                               kinerja usaha PT Pegadaian ini selaras
                                                                                                                                               dengan komitmen Perusahaan dalam rangka
                                                                                                                                               meningkatkan peluang bisnis melalui sinergi,
                                                                                                                                               kolaborasi, dan integrasi melalui produk
                                                                                                                                               dan layanan secara cepat, aman, dan
                                                                                                                                               andal. Langkah ini dilakukan PT Pegadaian
                                                                                                                                               untuk dapat mengoptimalkan kinerja dan
                                                                                                                                               memperkuat eksistensinya sebagai Akselerator




               GROWING
                                                                                                                                               Inklusi Keuangan pilihan utama masyarakat.

                                                                                                                                               PT Pegadaian senantiasa beradaptasi dengan
                                                                                                                                               menetapkan visi baru pada tahun 2023, yaitu:
                                                                                                                                               “Menjadi Leader in the Gold Ecosystem dan
                                                                                                                                               Akselerator Inklusi Keuangan di Indonesia”.




          STRONGER,
                                                                                                                                               Untuk mencapai aspirasi tersebut, model
                                                                                                                                               bisnis Pegadaian ke depan akan memiliki 4
                                                                                                                                               pendorong bisnis utama, yaitu gadai, micro-
                                                                                                                                               SME, produk financial lainnya, dan bullion




         ACHIEVE
                                                                                                                                               service, dengan peningkatan fokus pada
                                                                                                                                               bisnis syariah. Hal tersebut menjadi pilar usaha
                                                                                                                                               yang senantiasa diperkuat secara terintegrasi,
                                                                                                                                               selaras dengan membangun ekosistem emas
                                                                                                                                               secara berkelanjutan.




          HIGHER
                                                                                                                                               PT Pegadaian always committed to achieve
                                                                                                                                               sustainable strong performance amidst
                                                                                                                                               the challenges of the uncertain economic
                                                                                                                                               climate. This is realized by striving to the best
                                                                                                                                               performance from year to year. PT Pegadaian's
                                                                                                                                               strong business performance is in line with
                                                                                                                                               the Company's commitment to increase
                                                                                                                                               business opportunities through synergy,
                                                                                                                                               collaboration and integration through products
                                                                                                                                               and services quickly, safely and reliably. This
                                                                                                                                               step implemented by PT Pegadaian to be able
                                                                                                                                               to optimize performance and strengthen its
                                                                                                                                               existence as the community's primary choice
                                                                                                                                               of Financial Inclusion Accelerator.

                                                                                                                                               PT Pegadaian continues to adapt with a
                                                                                                                                               new vision in 2023: "Becoming a Leader in
                                                                                                                                               the Gold Ecosystem and Financial Inclusion
                                                                                                                                               Accelerator in Indonesia". To achieve these
                                                                                                                                               aspirations, Pegadaian's future business model
                                                                                                                                               will have 4 main business drivers, namely
                                                                                                                                               pawn, micro-SME, other financial products,
                                                                                                                                               and bullion service, with increased focus on
                                                                                                                                               sharia business. These business pillars always
                                                                                                                                               strengthened in an integrated manner, in line
                                                                                                                                               with building a sustainable gold ecosystem.


                                                                                         Growing Stronger
                                                                                           Achieve Higher
                                                                                             Tumbuh Lebih Kuat, Raih Lebih Tinggi


                                                                                                   Laporan Tahunan 2023 Annual Report




                         Growing Stronger
                           Achieve Higher
                            Tumbuh Lebih Kuat, Raih Lebih Tinggi


                                  Laporan Tahunan 2023 Annual Report




                                                                       www.pegadaian.co.id




2                                                                                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 3
       Sanggahan
                                    Laporan Tahunan ini memuat pernyataan kondisi      This Annual Report contains statements of the
                                    keuangan, hasil operasi, proyeksi, rencana,        Company's financial conditions, operational
                                    strategi, kebijakan, serta tujuan Perseroan,       results, projections, plans, strategies, policies

      dan Batasan
                                    yang digolongkan sebagai pernyataan ke depan       and objectives, which are classified as forward-
                                    dalam pelaksanaan perundang-undangan yang          looking statements in the implementation

        Tanggung
                                    berlaku, kecuali hal-hal yang bersifat historis.   of applicable laws, except for subjects with
                                    Pernyataan-pernyataan tersebut memiliki            historical nature. These statements involve
                                    prospek risiko, ketidakpastian, serta dapat        prospective risks, uncertainties, and may cause

           Jawab                    mengakibatkan perkembangan aktual secara
                                    material berbeda dari yang dilaporkan.
                                                                                       actual developments to be materially different
                                                                                       from those reported.

                                    Pernyataan-pernyataan prospektif dalam             Prospective statements in this Annual Report
              Disclaimer and        Laporan Tahunan ini dibuat berdasarkan             made based on various assumptions regarding
                                    berbagai asumsi mengenai kondisi terkini dan       current and future conditions as well as the
                 Boundaries         kondisi mendatang serta lingkungan bisnis di       business environment in which the Company
                                    mana Perseroan menjalankan kegiatan usaha.         conducts business activities. The statements
                                    Pernyataan yang terdapat di Laporan Tahunan        contained in this Annual Report are not a
                                    ini bukan menjadi jaminan kinerja di masa yang     guarantee of future performance, considering
                                    akan datang, mengingat kinerja aktual di masa      that actual future performance may differ from
                                    depan dapat berbeda dengan pernyataan pada         the statements in this Annual Report because it
                                    Laporan Tahunan ini karena dapat dipengaruhi       might be influenced by several factors outside
                                    oleh beberapa faktor di luar kendali Perseroan.    the Company's control.

                                    Laporan tahunan ini memuat kata “Pegadaian”        This annual report contains the word "Pegadaian"
                                    dan “Perseroan” yang didefinisikan sebagai PT      and "Company" which defined as PT Pegadaian
                                    Pegadaian yang menjalankan kegiatan usaha di       that conducts business activities in the financial
                                    bidang jasa keuangan. Penyebutan satuan mata       services sector. The reference to the currency
                                    uang “Rupiah”, “Rp” atau IDR merujuk pada          unit "Rupiah", "Rp" or IDR refers to the official
                                    mata uang resmi Republik Indonesia, sedangkan      currency of the Republic of Indonesia, while "US
                                    “Dolar AS” atau USD merujuk pada mata              Dollar" or USD refers to the official currency of
                                    uang resmi Amerika Serikat. Semua informasi        the United States. All financial information is
                                    keuangan disajikan dalam mata uang Rupiah.         presented in Rupiah currency.




PT Pegadaian | 2023 Annual Report                                                                                               3
Page 4
Ikhtisar Kinerja
Performance Highlights




                         Perluasan Ekosistem yang Inklusif dan Empowering
                         Iklim usaha di tahun 2022 masih dipenuhi dengan tantangan ketidakpastian. Namun, tahun 2022
                         juga merupakan momentum penting PT Pegadaian yang secara resmi melepas atribut persero
                         setelah bergabung dalam Holding Ultra Mikro bersama PT Bank Rakyat Indonesia (Persero) Tbk.
                         dan Permodalan Nasional Madani. Perusahaan berkomitmen untuk membangun ekosistem yang
                         inklusif dan terintegrasi melalui adaptasi perubahan digital demi terciptanya iklim usaha yang
                         kuat dan berkelanjutan.

                         Selain pengembangan produk baru berbasis digital, produk lain juga terus diakselerasi demi
                         menyiapkan aneka revenue stream. Mulai dari pinjaman modal kerja berbasis invoce dan pre-
                         invoice, baik melalui kanal milik sendiri maupun berkolaborasi dengan sejumlah P2P lending,
                         seperti PaDi UMKM Kementerian BUMN, Investree, Akseleran, dan Modal Rakyat.

                         Pengembangan bisnis dilakukan dengan mengoptimalkan teknologi digital terkini dan terintegrasi,
                         mulai dari infrastruktur yang mengadopsi hybrid cloud dan on-premise, pemanfaatan data
                         analytics, artificial intelligence (AI), IoT, cyber security, dan IT Governance. Selain digitalisasi di
                         produk yang sesuai dengan target pasar, digitalisasi proses bisnis pun terus dilakukan, dengan
                         tujuan meningkatkan efisiensi serta produktivitas. Selamat datang di era digital baru!

                         Business climate in 2022 was still full of uncertainty challenges. But, PT Pegadaian also has
                         an important momentum in 2022, which is officialy no longer a limited liability company after
                         joined in Ultra Micro Holding with PT Bank Rakyat Indonesia (Persero) Tbk. and Permodalan
               2022      Nasional Madani. The Company is committed to create an inclusive and integrated ecosystem
                         through digital changes adaptation for the realization of a strong and sustainable business
                         climate.

                         Besides of developing new digital-based product, the other products are also accelarated
                         to prepare for various revenue stream. Start from work capital loans based on invoice and
                         pre-invoice, both through self-platform or collaborated with a number of P2P lending, such as
                         MSME PaDi of Ministry of SOEs, Investree, Akseleran, and Modal Rakyat.

                         Business development was carried out through optimizing the latest and integrated digital
                         technology, start from the infrastructure which adopted hybrid cloud and on-premise, utilization
                         of data analytics, artificial intelligence (AI), IoT, cyber security, and IT Governance. Other than
                         digitalization on the market target oriented products, digitalization of business process is
                         continue to be running, with the objectives of officiency and productivity. Welcome to the new
                         digital era!




                         Empowering Core Business and Resilience Through
                         Digitalization
                         Tahun 2021 menjadi tahun yang sangat menantang bagi Pegadaian. Berlanjutnya pandemi
                         COVID-19 yang membuat kemampuan ekonomi masyarakat mengalami penurunan merupakan
                         salah satu tantangan utama yang dihadapi Perseroan. Selain itu, persaingan lintas industri juga
                         menjadi tantangan tersendiri bagi Perseroan.

                         Menghadapi tantangan tersebut, tahun 2021 Pegadaian fokus pada kekuatan di bisnis inti
                         Perseroan, yaitu bisnis gadai yang selama puluhan tahun telah membantu masyarakat dalam
                         menghadapi permasalahannya. Selain itu, untuk meningkatkan daya saing di tengah era disrupsi
                         teknologi, Pegadaian juga terus meningkatkan kapasitas dan kualitas layanan digital yang telah
                         dikembangkan sejak beberapa tahun terakhir.

                         Pegadaian berupaya untuk mengoptimalkan aset dan kemampuan yang dimiliki untuk
                         menciptakan peluang demi terwujudnya visi dan misi Perseroan dan memberikan nilai tambah
                         kepada seluruh pemangku kepentingan, serta turut memacu keberlanjutan dan kemampuan
                         yang berkelanjutan.

                         2021 has been a very challenging year for Pegadaian. The continuation of the Covid-19
                         pandemic which has made the community’s economic capacity to decline is one of the main
                         challenges faced by the Company. In addition, cross-industry competition is also a challenge
               2021      for the Company.

                         Facing these challenges, in 2021 Pegadaian focused on strengths in the Company’s core
                         business, namely the pawn business which for decades has helped the community in
                         dealing with their problems. In addition, to increase competitiveness in the midst of the era of
                         technological disruption, Pegadaian continued to increase the capacity and quality of digital
                         services that have been developed in the last few years.

                         Pegadaian strives to optimize its assets and capabilities to create opportunities for the
                         realization of the Company’s vision and mission and to provide added value to all stakeholders,
                         as well as to encourage sustainability and sustainable capabilities.




4                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 5
                        Driving Sustainability
                        Fondasi bisnis yang kuat mampu membuat Pegadaian untuk terus membukukan pertumbuhan
                        kinerja yang positif. Di tengah masa pandemi Covid-19 yang membuat kondisi ekonomi dan bisnis
                        mengalami kemerosotan, disaat sebagian besar perusahaan lain menerapkan strategi untuk
                        dapat bertahan di masa krisis, Pegadaian justru menerapkan strategi untuk terus berkembang
                        di masa yang akan datang.

                        Perseroan fokus pada pengembangan produk dan fitur baru agar dapat menjangkau nasabah
                        yang lebih luas, salah satunya dengan terus meningkatkan kualitas dan kapasitas infrastruktur
                        dan layanan digital yang semakin diminati masyarakat.

                        Pegadaian berupaya untuk mengoptimalkan aset dan kemampuan yang dimiliki untuk
                        menciptakan peluang demi terwujudnya visi dan misi Perseroan dan memberikan nilai tambah
                        kepada seluruh pemangku kepentingan, serta turut memicu keberlanjutan dan kemampuan
                        yang berkelanjutan.

                        The strong business foundation is able to enable Pegadaian to continue to record positive
                        performance growth. In the midst of the Covid-19 pandemic which made economic and
                        business conditions slump, while most other companies implemented strategies to survive in
                        times of crisis, Pegadaian actually implemented a strategy to continue to grow in the future.

                        The Company focuses on developing new products and features in order to reach a wider
   2020                 range of customers, one of which is by continuously improving the quality and capacity of
                        digital infrastructure and services that are increasingly in demand by the public.

                        Pegadaian strives to optimize its assets and capabilities to create opportunities for the
                        realization of the Company’s vision and mission and provide added value to all stakeholders,
                        as well as contribute to triggering sustainability and sustainable capabilities.




                        Digitalisme
                        Pegadaian telah bertransformasi menjadi sebuah organisasi modern yang ditunjang dengan
                        teknologi digital yang sejalan dengan perubahan perilaku dan gaya hidup masyarakat yang
                        memerlukan layanan yang efisien, cepat dan akurat, kapanpun dan dimanapun berada.

                        Disrupsi sebagai akibat perubahan teknologi inovasi mendorong Pegadaian terus berinovasi
                        sehingga melahirkan produk dan layanan digital agar dapat meningkatkan daya saingnya
                        dalam industri keuangan. Pegadaian menyadari bahwa optimalisasi pemanfaatan Teknologi
                        Informasi (TI) dapat membawa Perseroan mencapai akselerasi pertumbuhan bisnis, serta mampu
                        mengakomodir perubahan di industri keuangan. Pemanfaatan Teknologi Informasi tersebut
                        meliputi digitalisasi proses bisnis maupun memperluas saluran distribusi sehingga mampu
                        memberikan layanan terbaik serta meminimalisir risiko operasional yang dihadapi Perseroan.

                        Pegadaian has transformed into a modern organization that is supported by digital technology
                        that is in line with changes in people’s behavior and lifestyles that require efficient, fast and
                        accurate services, whenever and wherever they are.

                        Disruption as a result of changes in innovation technology encourages Pegadaian to
                        continue to innovate so that it produces digital products and services in order to increase
                        its competitiveness in the financial industry. Pegadaian realizes that optimizing the use of
                        Information Technology (IT) can lead the Company to achieve accelerated business growth, as
                        well as being able to accommodate changes in the financial industry. Utilization of Information
   2019                 Technology includes digitizing business processes as well as expanding distribution channels
                        so as to be able to provide the best service and minimize operational risks faced by the
                        Company.




PT Pegadaian | 2023 Annual Report                                                                                           5
Page 6
Ikhtisar Kinerja
Performance Highlights




Daftar Isi
 Table of Contents



                                           03
         Sanggahan dan Batasan                                                                  Lembaga dan Profesi Penunjang
    3    Tanggung Jawab                                                                         Pasar Modal
                                                                                          149
         Disclaimer and Boundaries                                                              Capital Market Supporting

                                           Profil Perusahaan
                                                                                                Institutions and Professions
         Kesinambungan Tema
    4
                                           Company Profile
         Theme Continuity                                                                       Jangkauan Wilayah Operasional
                                                                                          152
                                                                                                Operational Area Networks
         Daftar Isi
    6                                                                                           Alamat Entitas Anak, Entitas
         Table of Contents                      Informasi Umum tentang
                                          64    Pegadaian                                       Asosiasi, Kantor Wilayah, dan
                                                General Information of Pegadaian                Kantor Area
                                                                                          154
                                                                                                Address of Subsidiaries,



    01
                                                Jejak Langkah                                   Association Entities, Regional
                                          69
                                                Milestones                                      Offices and Area Offices
                                                Visi, Misi, dan Budaya                          Informasi pada Situs Web

    Ikhtisar Kinerja
                                                Perusahaan                                      Perusahaan
                                          70                                              157
                                                Vision, Mission, and Corporate                  Information on the Company's
    Performance Highlights                      Culture                                         Website
                                                Kegiatan Usaha
                                          76
         Ikhtisar Keuangan                      Business Activities
    12



                                                                                           04
         Financial Highlights
                                                Produk dan Jasa
                                          78
         Ikhtisar Saham                         Products and Services
    19
         Stock Highlights
                                                Struktur Organisasi
                                          88
                                                                                           Analisis dan
         Ikhtisar Efek Lainnya                  Organizational Structure
    20
         Other Securities’ Highlights
                                                                                           Pembahasan
                                                Profil Dewan Komisaris
         Peristiwa Penting 2023           90    Board of Commissioners’
    24
         Highlight Event 2023                   Profile
                                                                                           Manajemen
    27
         Penghargaan dan Sertifikasi
         Award and Certification
                                          102
                                                Profil Direksi
                                                Board of Directors’ Profile
                                                                                           Management Discussion
                                                                                           and Analysis
                                                Profil Pejabat Eksekutif
                                          113
                                                Profile of Executive Officers                   Tinjauan Ekonomi dan Industri



    02
                                                                                          160
                                                Demografi Karyawan dan                          Economy and Industrial Overview
                                                Pengembangan Kompetensi                         Tinjauan Operasional
                                          122                                             164
                                                Employees’ Demographics and                     Operational Overview

    Laporan Manajemen
                                                Competency Development
                                                                                                Tinjauan Operasi Per Segmen
                                                Pendidikan dan/atau Pelatihan
    Management Report
                                                                                                Usaha
                                                Dewan Komisaris, Direksi, Komite,         167
                                                                                                Operational Overview by
                                                Sekretaris Perusahaan, Audit                    Business Segment
         Laporan Dewan Komisaris                Internal, dan Manajemen Risiko
 34
         Board of Commissioners’ Report   126   Education and/or Training for                   Tinjauan Keuangan
                                                                                          186
                                                the Board of Commissioners,                     Financial Overview
         Laporan Direksi
 46                                             Board of Directors, Committees,
         Board of Directors’ Report
                                                Corporate Secretary, Internal




                                                                                           05
         Pernyataan Direksi dan Dewan           Audit and Risk Management
         Komisaris tentang Tanggung
         Jawab atas Laporan Tahunan             Komposisi Pemegang Saham
                                          135
         2023                                   Composition of Shareholders

                                                                                           Fungsi Penunjang
 60      Statements of the Board of             Struktur Grup dan Daftar Entitas
         Directors and the Board of             Anak dan Entitas Asosiasi
                                                                                           Bisnis
         Commissioners Regarding          139
                                                Group Structure and Subsidiaries
         Responsibility for 2023 Annual
                                                                                           Business Support
                                                and Associations
         Report
                                                                                           Function
                                                Informasi tentang Pencatatan
                                          146   Saham
                                                Information on Stock Listing
                                                                                                Sumber Daya Manusia dan
                                                Kronologis Penerbitan dan                       Pengelolaan Talenta
                                                Pencatatan Efek Lainnya                   254
                                          146                                                   Human Resources and Talent
                                                Chronology of Other Securities’                 Management
                                                Issuance and Listing



6                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 7
06
                                                Organ Pendukung Direksi                Tata Kelola Unit Usaha Syariah
                                                                                 669
                                          536   Supporting Organs of the Board         Sharia Business Unit Governance
                                                of Directors
                                                                                       Tata Kelola Hubungan
Tata Kelola                               591
                                                Manajemen Risiko                       Induk Perusahaan dan Anak

Perusahaan
                                                Risk Management                  680   Perusahaan
                                                                                       Parent Company and Subsidiaries
Corporate Governance
                                                Perkara Penting dan Sanksi
                                                                                       Relationship Governance
                                                Administrasi
                                          610
                                                Important Cases and                    Transparansi Praktik Bad
      Prinsip Umum Governansi                   Administrative Sanctions               Governance
      Korporat                                                                   681
272                                                                                    Transparency of Bad Governance
      General Principles of Corporate           Akses Informasi dan Data
                                                                                       Practices
      Governance                                Perseroan
                                          612
                                                Access to Company Information
      Rapat Umum Pemegang Saham



                                                                                 07
320                                             and Data
      General Meeting of Shareholders
                                                Kode Etik: Standar Etika
      Dewan Komisaris                           Perseroan
332                                       629
      Board of Commissioners                    Code of Conduct: Company’s

361
      Komisaris Independen                      Ethical Standards
                                                                                 Tanggung Jawab
                                                                                 Sosial Lingkungan
      Independent Commissioner                  Kebijakan Antikorupsi dan
      Direksi                                   Pengendalian Gratifikasi
                                                                                 Perusahaan
364                                       636
      Board of Directors                        Anti-corruption Policy and

                                                                                 Corporate Social
                                                Gratification Control
      Transparansi Informasi terkait
                                                                                 Responsibility
      Dewan Komisaris dan Direksi               Laporan Harta Kekayaan
381   Information Transparency Related          Penyelenggara Negara
                                          649
      to the Board of Commissioners             State Administration Wealth
                                                Report                                 Tata Kelola Tanggung Jawab
      and the Board of Directors                                                       Sosial Perusahaan
                                                                                 684
      Penilaian Kinerja Dewan                   Pengadaan Barang dan Jasa              Governance of Corporate Social
      Komisaris dan Direksi               652   Procurement of Goods and               Responsibility
389   Performance Assessment of the             Services
                                                                                       Prinsip dan Landasan Hukum
      the Board of Commissioners and            Whistleblowing System                  TJSL di Perusahaan
      Board of Directors                  664                                    686
                                                Whistleblowing System                  Legal Principles and Foundations
      Governansi Remunerasi Dewan                                                      of TJSL in the Company
      Komisaris dan Direksi                                                            Realisasi Dana dan Kegiatan TJSL
415   Remuneration Governance of the                                                   Tahun 2023
      Board of Commissioners and the                                             691
                                                                                       Realization of TJSL Funds and
      Board of Directors
                                                                                       Activities in 2023
      Organ Pendukung Dewan
                                                                                       Pelaksanaan Program Unggulan
      Komisaris
423                                                                              694   Implementation of the Priority
      Supporting Organs of the Board
                                                                                       Programs
      of Commissioners
                                                                                       Penghargaan terkait TJSL
                                                                                 697   Awards for Company’s TJSL
                                                                                       Implementation




                                                                                 Laporan Keuangan
                                                                                 Financial Statement




      PT Pegadaian | 2023 Annual Report                                                                                   7
Page 8
01
Ikhtisar Kinerja
Performance Highlights




      Ikhtisar Kinerja
      Performance Highlights

8                         Laporan Tahunan 2023 | PT Pegadaian
Page 9
                                    %




                                        02




PT Pegadaian | 2023 Annual Report       9
Page 10
Ikhtisar Kinerja
Performance Highlights




       Kinerja Segmen Usaha
       Business segment performance


      Pendapatan Sewa Modal           Pendapatan Penjualan Emas               Pendapatan Usaha Lainnya
      dan Administrasi                Gold Sales Revenue                      Other Business Income
      Capital and Administration
      Rental Income

     Rp
           15,99                      Rp
                                           7,98                               Rp
                                                                                      464,39
            triliun | triliion             triliun | triliion                          miliar | billion



                                      Rp
                                          24,43
      Jumlah Pendapatan Usaha
      Total revenue                                                                    triliun | triliion




       Kinerja Keuangan
       Financial Performance

                                                                                    Di tahun 2023, Total aset Perseroan tercatat
      Liabilitas                           Aset                                     sebesar Rp82,59 triliun, mengalami peningkatan
      Liabilities                          Asset                                    Rp9,26 triliun atau 12,62% dibanding tahun 2022




           49,95                                   12,62%
                                                                                    yang sebesar Rp73.33 triliun.

     Rp                                                                             In 2023, the Company's total assets were
                                                                                    recorded at Rp82.59 trillion, an increase of
                                                                                    Rp9.26 trillion or 12.62% compared to 2022
                                                                                    which amounted to Rp73.33 trillion.
            triliun | triliion


      Ekuitas                              Laba                                     Laba usaha Perseroan tahun 2023 tumbuh
                                                                                    31,46% atau sebesar Rp1,36 triliun menjadi
      Equity                               Revenue                                  Rp5,69 triliun dari tahun sebelumnya sebesar


      Rp
            32,64                                  31,46%
                                                                                    Rp4,33 triliun
                                                                                    The Company's operating profit in 2023 will grow
                                                                                    31.46% or Rp1.36 trillion to Rp5.69 trillion from
                                                                                    the previous year of Rp4.33 trillion

             triliun | triliion




       Governansi Korporat
       Corporate Governance


      Peringkat GCG
      GCG Rating



      Sangat Baik                             Di tahun 2023, hasil asesmen penerapan governansi korporat menunjukkan total skor
                                              98,919 atau mencapai kualitas “Sangat Baik”



      Very Good
                                              In 2023, the results of the assessment of the implementation of corporate governance
                                              show a total score of 98.919 or achieving "Very Good" quality.




10                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 11
PT Pegadaian | 2023 Annual Report   11
Page 12
Ikhtisar Kinerja
Performance Highlights




Ikhtisar Keuangan
 Financial Highlights

Laporan Posisi Keuangan Konsolidasian
Consolidated Statement of Financial Position
                                                                                                    dalam jutaan Rupiah
                                                                                                        In million rupiah

                Uraian
                                          2023          2022          2021            2020                 2019
               Description
Aset
Assets
Kas dan Setara Kas
                                             263.631       378.750      438.573          472.838              625.092
Cash and Cash Equivalent
Pinjaman yang Diberikan – Bersih
                                          64.456.296    55.347.852    48.961.730      54.696.744           50.366.150
Loans - Net
Piutang Lain-lain – Bersih
                                            496.523        837.521       777.569           68.781               28.226
Other Receivables - Net
Persediaan
                                             508.781      466.876       393.059          357.048              246.304
Inventories
Pendapatan yang Masih Harus
Diterima                                   2.264.818     2.379.068     2.236.095        2.566.129            2.066.371
Accrued Income
Pajak Dibayar di Muka - Lain-lain
                                             45.490         43.812       109.567          47.902                217.631
Prepaid Taxes - Others
Beban Dibayar di Muka
                                              63.827        66.228       96.239           54.322               280.617
Prepaid Expenses
Aset Tidak Lancar Dimiliki untuk Dijual
                                                    -             -              -       822.532                       -
Non-Current Assets for Sale
Aset Hak Guna
                                             414.913       302.521       260.120         238.301                       -
Right of use assets
Penyertaan Langsung
                                              17.384         11.869          5.725           690                       -
Direct participation
Properti Investasi
                                             181.246       180.025       180.025          179.937              179.375
Investment Properties
Aset Tetap – Bersih
                                           12.127.278    11.576.765   10.670.919       10.252.580          10.458.046
Fixed Assets - Net
Aset Tak Berwujud – Bersih
                                             163.133       125.327        77.430          64.278                54.255
Intangible Assets - Net
Aset Pajak Tangguhan
                                            1.578.126     1.613.176    1.568.695        1.332.387             799.348
Deferred Tax Assets
Aset Lain-lain – Bersih
                                               3.985              -           192         314.491                2.762
Other Assets – Net
Jumlah Aset
                                          82.585.431    73.329.790    65.775.938      71.468.960           65.324.177
Total Assets




12                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 13
                                                                                              dalam jutaan Rupiah
                                                                                                  In million rupiah

                 Uraian
                                    2023         2022           2021           2020                  2019
              Description
Liabilitas
Liabilities
Utang kepada Nasabah                   242.831      179.994        152.728         715.010              224.050
Payables to Customers
Utang Usaha                            645.359      587.745        587.445        397.545               456.355
Trade Payables
Utang Pajak                            447.702      289.945        104.587        426.425                192.780
Taxes payable
Liabilitas Pajak Tangguhan                   -        4.424            5.768        3.400                   1.607
Deferred tax liabilities
Akrual                               2.848.250    3.200.367      2.533.206      1.995.930              1.564.923
Accruals
Pendapatan Diterima di Muka             48.647       54.042         58.426          65.189                59.430
Unearned Revenue
Liabilitas Sewa                          1.860          1.775              -             17                      -
Lease Liabilities
Liabilitas Lain-Lain                   745.717      918.749       842.489         285.025                251.444
Other Liabilities
Pinjaman Bank                       35.024.788    25.270.571    23.248.153     29.347.765            29.925.380
Bank Loans
Surat Berharga yang Diterbitkan      8.198.004    12.291.310     9.240.972      10.798.792             7.347.349
Securities Issued
Pinjaman dari Pemerintah                26.593      372.184         810.871       539.225               389.833
Loans from Government
Liabilitas Imbalan Kerja             1.720.089     1.740.198      1.932.292      2.291.021             1.850.716
Employee Benefit Liabilities
Jumlah Liabilitas                   49.949.840   44.911.304     39.516.937     46.865.344           42.263.867
Total Liabilities

                                                                                              dalam jutaan Rupiah
                                                                                                  In million rupiah

                 Uraian
                                    2023         2022           2021           2020                  2019
              Description
Ekuitas
Equity
Modal Saham                         6.250.000    6.250.000      6.250.000       6.250.000            6.250.000
Share Capital
Cadangan Revaluasi Aset              7.699.743     7.782.152     7.698.904       7.810.673              7.710.135
Asset Revaluation Reserves
Pengukuran Kembali Imbalan Pasca     (824.656)    (658.661)      (803.358)     (1.055.313)            (720.780)
Kerja
Remeasurement of Post-Emploment
Benefits
Saldo Laba yang Telah Dicadangkan   14.785.543    11.487.231     10.516.523     9.505.528             6.398.029
Appropriated Retained Earnings
Saldo Laba yang Belum Dicadangkan    4.721.438    3.554.555      2.593.843      2.089.583             3.420.240
Unappropriated Retained Earnings
Sub Total                           32.632.068   28.415.277     26.255.912     24.600.471           23.057.624
Kepentingan Non-Pengendali               3.523        3.209          3.089            3.145                2.686
Non-Controlling Interest
Jumlah Ekuitas                      32.635.591   28.418.486     26.259.001     24.603.616           23.060.310
Total Equity
Jumlah Liabilitas dan Ekuitas       82.585.431   73.329.790     65.775.938     71.468.960            65.324.177
Total Liabilities and Equity




PT Pegadaian | 2023 Annual Report                                                                               13
Page 14
Ikhtisar Kinerja
Performance Highlights




  Jumlah Aset                                                                  Jumlah Ekuitas
  Total Assets                                      Rp juta                    Total Equity                                         Rp juta
                                                  Rp million                                                                      Rp million




                                                     82,585,431                                                                  32.635.591

              71,468,960                73,329,790                                                                 28.418.486
                                                                                                         26.259.001
 65,324,177                65,775,938                                                     24.603.616
                                                                                23.060.310




     2019        2020       2021          2022         2023                       2019         2020         2021      2022         2023


                                              Jumlah Liabilitas                                       Rp juta
                                              Total Liabilities                                     Rp million



                                                                                                    49,949,840
                                                                46,865,344                44,911,304
                                                 42,263,867
                                                                             39,516,937




                                                  2019            2020        2021         2022        2023




Laporan Laba (Rugi) dan Penghasilan Komprehensif Lain Konsolidasian
Consolidated of Profit or Loss and other Comprehensive Income

                                                                                                                             dalam jutaan Rupiah
                                                                                                                                 In million rupiah


                        Uraian
                                                               2023             2022               2021            2020               2019
                   Description
 Pendapatan Usaha
 Operating Revenues
 Pendapatan Sewa Modal dan Administrasi                        15.987.067       14.362.644        13.808.210       14.545.041         12.948.638
 Interest and Administration Income
 Pendapatan Penjualan Emas                                     7.982.336          8.175.457        6.510.686         7.122.689         4.505.422
 Revenue from Gold Sold
 Pendapatan Usaha Lainnya                                         464.391          338.486            320.965         296.673            220.467
 Other Operating Revenues
 Jumlah Pendapatan Usaha                                   24.433.794           22.876.587        20.639.861       21.964.403         17.674.257
 Total Operating Revenues
 Beban Usaha
 Operating Expenses
 Beban Harga Pokok Penjualan Emas                              7.663.203         7.898.383          6.283.211       6.833.719           4.333.125
 Cost of Revenue from Gold Sold
 Beban Pegawai                                                 4.632.772          4.531.692        3.896.562        4.162.940            3.783.711
 Employee Expenses




14                                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 15
                                                                                                    dalam jutaan Rupiah
                                                                                                        In million rupiah


                     Uraian
                                                 2023         2022           2021           2020             2019
                   Description
Beban Bunga dan Bagi Hasil                        2.426.111     1.695.144     2.211.950     3.047.966         2.647.739
Interest and Profit-Sharing Expenses
Beban Administrasi dan Umum                      3.703.513    3.764.004       3.577.817      2.871.875        2.395.865
General and Administration Expenses
Beban Pemasaran                                    189.547       167.245        152.757       131.260           170.286
Marketing Expenses
Cadangan Kerugian Penurunan Nilai                  132.788       494.814      1.280.842      2.125.384          154.374
Allowance for Impairment Losses
Jumlah Beban Usaha                              18.747.934    18.551.282     17.403.139     19.173.144      13.485.100
Total Operating Expenses
Laba Usaha                                       5.685.860     4.325.305     3.236.722       2.791.259       4.208.553
Operating Profit
Pendapatan Lain-Lain – Bersih                        15.156        3.899            7.713      82.031            22.439
Other Income - Net
Laba Sebelum Pajak Penghasilan                   5.701.016     4.329.204     3.244.435      2.873.290        4.230.992
Profit Before Income Tax
Beban Pajak Penghasilan                         (1.324.339)   (1.030.259)    (822.356)      (846.977)        (1.122.914)
Income Tax Expenses
Laba Tahun Berjalan dari Operasi yang            4.376.677     3.298.945     2.422.079      2.026.313        3.088.952
Dilanjutkan
Profit for the Year from Continuing
Operations
(Rugi)/Laba Tahun Berjalan dari Operasi                   -              -        5.231       (3.866)             19.126
yang Dihentikan
Profit/(Loss) for the Year from Discontinued
Operations
Laba Bersih Tahun Berjalan                       4.376.677     3.298.945      2.427.310     2.022.447         3.108.078
Net Profit for the Year
Penghasilan Komprehensif Lain
Other Comprehensive Income
Pos-pos yang tidak akan Direklasifikasi ke
Laba Rugi:
Items that will not be Reclassified to Profit
or Loss:
Pengukuran Kembali Imbalan Pasca Kerja            (212.810)      185.509       323.038      (405.134)         (617.396)
Remeasurement of Post-Employment
Benefits
Keuntungan Revaluasi Tanah dan Bangunan              6.774       186.622                -     163.780          1.704.152
Gains on Revaluation of Land and Buildings
Efek Pajak Terkait                                  46.815       (55.016)      (71.083)        54.719           136.598
Related Tax Effect
Penghasilan Komprehensif Lain Tahun               (159.221)        317.115     251.955      (186.635)         1.223.354
Berjalan, Setelah Pajak
Other Comprehensive Income for the Year,
After Tax
Jumlah Penghasilan Komprehensif Tahun            4.217.456     3.616.060     2.679.265      1.835.812         4.331.432
Berjalan
Total Comprehensive Income for the Year
Laba Bersih Tahun Berjalan yang
Diatribusikan kepada:
Net profit for the year attributable to:
Pemilik Entitas Induk                            4.376.012      3.298.312     2.426.771     2.021.988         3.107.499
Owners of the Parent Entity
Kepentingan Non-Pengendali                              665          633            539            459               579
Non-Controlling Interest
Sub Total                                        4.376.677    3.298.945      2.427.310      2.022.447         3.108.078




PT Pegadaian | 2023 Annual Report                                                                                      15
Page 16
Ikhtisar Kinerja
Performance Highlights




                                                                                                                          dalam jutaan Rupiah
                                                                                                                              In million rupiah


                       Uraian
                                                        2023         2022               2021                   2020                 2019
                      Description
Jumlah Penghasilan Komprehensif yang
Dapat Diatribusikan kepada:
Total Comprehensive Income Atributable to:
Pemilik Entitas Induk                                   4.216.791    3.615.427          2.678.726               1.835.353           4.330.853
Owners of the Parent Entity
Kepentingan Non-Pengendali                                     665          633                  539                     459                    579
Non-Controlling Interest
Sub Total                                               4.217.456    3.616.060          2.678.726               1.835.812           4.331.432
Jumlah Penghasilan Komprehensif yang
Dapat Diatribusikan kepada:
Total Comprehensive Income Atributable to:
Operasi yang Dilanjutkan                                4.217.456    3.616.060          2.674.034               1.839.678            4.312.306
Continuing Operations
Operasi yang Dihentikan                                          -            -                 5.231             (3.866)                  19.126
Discontinued Operations
Sub Total                                               4.217.456    3.616.060          2.679.265               1.835.812           4.331.432
Laba Bersih per Saham Dasar dan Dilusian
(dalam Rupiah Penuh)
Earnings per Basic Share and Diluted (in full
amount of Rupiah)
Operasi yang Dilanjutkan                                 700.160       527.730             387.619                324.136              494.140
Continuing Operations
Operasi yang Dihentikan                                          -            -                  664                    (618)             3.060
Discontinued Operations
Sub Total                                                700.160      527.730             388.283                 323.518             497.200


 Pendapatan Usaha                            Rp juta                              Laba Usaha                                                Rp juta
 Operating Revenues                        Rp million                             Operating Profit                                        Rp million




                                        24.433.794
                                                                                                                                5.685.860
             21.964.403       22.876.587
                      20.639.861
                                                                                                                    4.325305
17.674.257                                                                        4.208.553

                                                                                                       3.236.722
                                                                                              2.791.259




     2019      2020     2021     2022      2023                                     2019         2020        2021        2022     2023


 Beban Usaha                                                                      Laba Bersih Tahun Berjalan
 Operating Expenses                                                               Net Profit for the Year
                                             Rp juta                                                                                 Rp juta
                                           Rp million                                                                              Rp million



                                        18.747.934
            19.173.144         18.551.282
                      17.403.139
                                                                                                                                 4.376.677

13.485.100
                                                                                  3.108.078                         3.298.945

                                                                                                            2.427.310
                                                                                              2.022.447




     2019      2020     2021     2022      2023                                     2019         2020        2021        2022     2023



16                                                                                        Laporan Tahunan 2023 | PT Pegadaian
Page 17
Laporan Arus Kas Konsolidasian
Consolidated Statements of Cash Flows
                                                                                                  dalam jutaan Rupiah
                                                                                                      In million rupiah

 Uraian
                                         2023          2022          2021           2020                 2019
 Description
Arus Kas dari Aktivitas Operasi         (4.300.050)    (1.699.964)     9.424.718    (2.240.521)          (5.876.614)
Cash Flow from Operating Activities
Arus Kas dari Aktivitas Investasi        (1.123.229)   (1.537.866)    (1.062.157)    (934.954)            (532.445)
Cash Flow from Investing Activities
Arus Kas dari Aktivitas Pendanaan         5.308.160     3.178.007    (8.396.826)     3.023.221            6.649.323
Cash Flow from Financing Activities
Kenaikan (Penurunan) Bersih Kas dan        (115.119)     (59.823)      (34.265)      (152.254)              240.264
Setara Kas
Increase (Decrease) in Net Cash and
Cash Equivalent
Kas dan Setara Kas Awal Periode            378.750        438.573       472.838       625.092               384.828
Cash and Cash Equivalent in the
Beginning of the Year
Kas dan Setara Kas Akhir Periode            263.631       378.750       438.573        472.838              625.092
Cash and Cash Equivalent at the End
of the Year




Rasio Keuangan
Financial Ratios

 Uraian
                                         2023          2022          2021           2020                 2019
 Description
Rasio Keuangan
Financial Ratios
Return on Asset (ROA)                        5,60%         4,80%          3,55%          2,93%                 4,76%
Return on Equity (ROE)                      14,33%          12,13%        11,41%        8,40%                 13,48%
Beban Operasional Pendapatan                66,10%          71,12%       77,45%         81,55%               68,50%
Operasional (BOPO)
Operating Expenses to Operating
Income (BOPO)
Rasio Laba Bersih terhadap                   17,91%        14,42%         11,76%         9,21%                17,57%
Pendapatan Usaha
Net Profit to Operating Income
Rasio Lancar                               149,90%        149,70%       173,85%         151,21%              153,91%
Current Ratio
Rasio Aset terhadap Liabilitas             165,34%        163,28%       166,45%       152,50%               154,56%
Assets to Liabilities Ratio
Rasio Kas                                    0,58%          0,95%         0,90%          1,22%                 1,79%
Cash Ratio
Rasio Liabilitas terhadap Ekuitas (x)           1,53          1,58          1,50           1,90                  1,83
Liabilities to Equity Ratio
Rasio Liabilitas terhadap Aset (x)              0,60          0,61          0,60           0,66                 0,65
Liabilities to Assets Ratio
Kemampuan Membayar Bunga (x)                    3,35          3,55          2,49           1,94                 2,60
Ability to Pay Interest
Rasio Pertumbuhan
Growth Ratios
Aset                                        12,62%         11,48%         -7,97%         9,41%               23,74%
Assets
Pendapatan Usaha                              6,81%        10,84%        -6,03%        24,27%                38,79%
Operating Revenues
Beban Usaha                                  1,06%         6,60%         -9,23%         42,18%                47,97%
Operating Expenses




PT Pegadaian | 2023 Annual Report                                                                                   17
Page 18
Ikhtisar Kinerja
Performance Highlights




Uraian
                                             2023           2022             2021              2020               2019
Description
Laba Usaha                                      31,46%        33,63%              15,96%          -33,37%            15,79%
Operating Profit
Laba Bersih                                     32,67%        35,89%              20,03%         -34,94%            12,00%
Net Profit
Pinjaman yang Diberikan (Omzet)                  14,15%        9,81%              -0,82%           13,34%            10,81%
Loans (Omzet)
Rasio Produktivitas (Rp Juta)
Productivity Rations (Rp Million)
Omzet Per Pegawai                                15.179        13.881               11.391         11.594            10.377
Omzet per Employee
Laba Bersih Per Pegawai                               324          255                169               142              221
Net Profit per Employee



      Return on Asset (ROA)                                  Return on Equity (ROE)

                                                                                                        14,33%
                                             5,60%
                                                               13,48%

      4,76%                                                                                   12,13%
                                    4,80%
                                                                                    11,41%

                          3,55%                                           8,40%
                2,93%




       2019        2020    2021      2022     2023                 2019     2020      2021      2022      2023


      Beban Operasional Pendapatan
      Operasional (BOPO)
      Operating Expenses to Operating                          Rasio Lancar
      Income (BOPO)                                            Concurrent Ratio
                                                                                    173,85%
               81,55%     77,45%                               153,91%                                  149,90%
                                                                          151,21%             149,70%
     68,50%                         71,12%   66,10%




       2019        2020    2021      2022     2023                 2019     2020      2021      2022      2023




18                                                                                   Laporan Tahunan 2023 | PT Pegadaian
Page 19
Ikhtisar Saham
Stock Highlights

Komposisi Saham                                          Stock Composition

PT Pegadaian membagi modal saham yang dimiliki           PT Pegadaian divides its owned and paid-up share
dan disetor menjadi 2 (dua) jenis, yakni saham Seri A    capital into 2 (two) types, of Series A Dwiwarna shares
Dwiwarna dan saham Seri B. Di tahun 2023, saham Seri     and Series B shares. In 2023, 1 Series A Dwiwarna
A Dwiwarna sebanyak 1 lembar atau 0,00002% dimiliki      share or 0.00002% is owned by the Government
oleh Pemerintah Republik Indonesia dan saham Seri B      of the Republic of Indonesia and Series B shares of
sebanyak 6.249.999 lembar atau 99,99998% dimiliki        6,249,999 shares or 99.99998% owned by PT Bank
oleh PT Bank Rakyat Indonesia (Persero) Tbk sebagai      Rakyat Indonesia (Persero) Tbk as the holding.
holding.


Informasi tentang Perdagangan                            Information about Stock Trading and
Saham dan Kepemilikan Saham oleh                         Public Ownership of Shares
Publik

Per 31 Desember 2023, Pegadaian tidak pernah             As of December 31, 2023, Pegadaian has never
melakukan Penawaran Umum Perdana Saham                   conducted an Initial Public Offering (IPO) on any Stock
(IPO) di Bursa Efek manapun. Oleh karena itu, tidak      Exchange. Therefore, there is no information regarding
terdapat informasi terkait perdagangan saham yang        stock trading which includes market capitalization
memuat kapitalisasi pasar berdasarkan harga pada         based on prices on the Stock Exchange where the
Bursa Efek tempat saham dicatatkan; harga saham          shares are listed; highest, lowest and closing share
tertinggi, terendah, dan penutupan berdasarkan harga     prices based on prices on the Stock Exchange where
pada Bursa Efek tempat saham dicatatkan; volume          the shares are listed; share trading volume on the Stock
perdagangan saham pada Bursa Efek tempat saham           Exchange where the shares are listed; and information
dicatatkan; dan informasi dalam bentuk grafik yang       in chart form containing at least the closing price
memuat paling kurang harga penutupan berdasarkan         based on the price on the Stock Exchange where the
harga pada Bursa Efek tempat saham dicatatkan dan        shares are listed and the share trading volume on the
volume perdagangan saham pada Bursa Efek tempat          Stock Exchange where the shares are listed for each
saham dicatatkan. untuk setiap masa triwulan dalam 2     quarter in the last 2 (two) financial years.
(dua) tahun buku terakhir.


Informasi tentang Aksi Korporasi                         Information on Corporate Action

Di tahun 2023, Perseroan tidak melakukan aksi            In 2023, the Company did not conduct any corporate
korporasi, seperti aksi pemecahan saham (stock split),   actions, such as stock split, reverse stock, bonus
penggabungan saham (reverse stock), saham bonus,         shares, or reduction in the nominal value of shares.
maupun penurunan nilai nominal saham.


Informasi Penghentian Sementara                          Information on Temporary Suspension
Perdagangan Saham (Suspension)                           of Stock Trading (Suspension) and/or
dan/atau Sanksi Perdagangan Saham                        Stock Trading Sanctions (Delisting)
(Delisting)

Hingga akhir tahun 2023, Pegadaian bukan                 Until the end of 2023, Pegadaian is not a public
merupakan perusahaan publik dan tidak mencatatkan        company and did not list its shares on any stock
sahamnya di Bursa Efek Manapun. Oleh karena itu,         exchange. Therefore, there is no information regarding
tidak terdapat informasi mengenai aksi penghentian       the action of temporary suspending of stock trading
sementara perdagangan saham (suspension) dan/            (suspension) and/or delisting of shares in this Annual
atau penghapusan pencatatan saham (delisting)            Report.
dalam Laporan Tahunan ini.




PT Pegadaian | 2023 Annual Report                                                                             19
Page 20
Ikhtisar Kinerja
Performance Highlights




Ikhtisar Efek Lainnya
 Other Securities’ Highlights

Obligasi
Bonds

                                                                                                       Jumlah Obligasi
                                                      Tanggal
                         Uraian                                                        Mata Uang           (juta)
 No.                                                 Penerbitan         Tenor
                      Description                                                      Currency Unit      Total Bonds
                                                     Issuance Date
                                                                                                            (million)
  1    Obligasi Berkelanjutan III Tahap II Seri C   16-Mar-18        5 tahun/ years         Rp             2.000.000
       Continuous Bonds III Phase II Series C
  2    Obligasi Berkelanjutan IV Tahap I Seri B     13-May-20        3 tahun/ years         Rp              70.000
       Continuous Bonds IV Phase I Series B
  3    Obligasi Berkelanjutan IV Tahap II Seri B    08-Jul-20        3 tahun/ years         Rp              303.000
       Continuous Bonds IV Phase II Series B
  4    Obligasi Berkelanjutan IV Tahap II Seri C    08-Jul-20        5 tahun/ years         Rp              142.000
       Continuous Bonds IV Phase II Series C
  5    Obligasi Berkelanjutan IV Tahap III Seri B   22-Sep-20        3 tahun/ years         Rp             1.125.000
       Continuous Bonds IV Phase III Series B
  6    Obligasi Berkelanjutan IV Tahap IV Seri B 06-Apr-21           3 tahun/ years         Rp             1.107.500
       Continuous Bonds IV Phase IV Series B
  7    Obligasi Berkelanjutan V Tahap I Seri A      26-Apr-22        370 hari/ days         Rp             2.431.000
       Continuous Bonds V Phase I Series A
  8    Obligasi Berkelanjutan V Tahap I Seri B      26-Apr-22        3 tahun/ years         Rp              598.000
       Continuous Bonds V Phase I Series B
  9    Obligasi Berkelanjutan V Tahap II Seri A     16-Aug-22        370 hari/ days         Rp             1.601.000
       Continuous Bonds V Phase II Series A
  11   Obligasi Berkelanjutan V Tahap II Seri B     16-Aug-22        3 tahun/ years         Rp              276.000
       Continuous Bonds V Phase II Series B
  12   Obligasi Berkelanjutan V Tahap III Seri A    19-Jun-23        370 hari/ days         Rp             1.595.000
       Continuous Bonds V Phase III Series A
  13   Obligasi Berkelanjutan V Tahap III Seri B    19-Jun-23        3 tahun/ years         Rp             400.000
       Continuous Bonds V Phase III Series B
  14   Obligasi Berkelanjutan V Tahap IV Seri A     24-Aug-23        370 hari/ days         Rp             2.205.135
       Continuous Bonds V Phase IV Series A
  15   Obligasi Berkelanjutan V Tahap IV Seri B     24-Aug-23        3 tahun/ years         Rp              228.025
       Continuous Bonds V Phase IV Series B




20                                                                                    Laporan Tahunan 2023 | PT Pegadaian
Page 21
                                   Status             Peringkat
   Tanggal         Tingkat
                                 Pembayaran                                 Wali Amanat      Keterangan
 Jatuh Tempo     Suku Bunga
                                    Payment   2023      2022      2021
 Maturity Date   Interest Rate
                                     Status
   16-Mar-23        7,10%           Lancar    idAAA    idAAA      idAAA   PT Bank Mega Tbk   Aktif
                                    Current                                                  Active
   13-May-23        7,70%           Lancar    idAAA    idAAA      idAAA   PT Bank Mega Tbk   Aktif
                                    Current                                                  Active
   08-Jul-23        7,60%           Lancar    idAAA    idAAA      idAAA   PT Bank Mega Tbk   Lunas
                                    Current                                                  Settled
   08-Jul-25        7,95%           Lancar    idAAA    idAAA      idAAA   PT Bank Mega Tbk   Aktif
                                    Current                                                  Active
   22-Sep-23        6,45%           Lancar    idAAA    idAAA      idAAA   PT Bank Mega Tbk   Lunas
                                    Current                                                  Settled
   06-Apr-24        6,20%           Lancar    idAAA    idAAA      idAAA   PT Bank Mega Tbk   Aktif
                                    Current                                                  Active
  06-May-23         3,60%           Lancar    idAAA    idAAA              PT Bank Mega Tbk   Lunas
                                    Current                                                  Settled
   26-Apr-25        5,35%           Lancar    idAAA    idAAA              PT Bank Mega Tbk   Aktif
                                    Current                                                  Active
   26-Aug-23        3,95%           Lancar    idAAA    idAAA              PT Bank Mega Tbk   Lunas
                                    Current                                                  Settled
   16-Aug-25        5,75%           Lancar    idAAA    idAAA              PT Bank Mega Tbk   Aktif
                                    Current                                                  Active
   26-Jun-24        5,80%           Lancar    idAAA                       PT Bank Mega Tbk   Aktif
                                    Current                                                  Active
   16-Jun-26        6,20%           Lancar    idAAA                       PT Bank Mega Tbk   Aktif
                                    Current                                                  Active
   4-Sep-24         5,90%           Lancar    idAAA                       PT Bank Mega Tbk   Aktif
                                    Current                                                  Active
   24-Aug-26        5,90%           Lancar    idAAA                       PT Bank Mega Tbk   Aktif
                                    Current                                                  Active




PT Pegadaian | 2023 Annual Report                                                                      21
Page 22
Ikhtisar Kinerja
Performance Highlights




Sukuk

                                                                                                              Jumlah
                                                                                                    Mata
                                                                   Tanggal                                    Obligasi
                                 Uraian                                                             Uang
 No.                                                              Penerbitan         Tenor                     (juta)
                               Description                                                         Currency
                                                                  Issuance Date                               Total Bonds
                                                                                                     Unit
                                                                                                                (million)
         Sukuk Mudharabah Berkelanjutan I Tahap I Seri B           13-May-20      3 tahun/ years     Rp         49.000
     1   Continuous Sukuk Mudharabah I Phase I Series B
         Sukuk Mudharabah Berkelanjutan I Tahap II Seri B          08-Jul-20      3 tahun/ years     Rp        103.000
  2      Continuous Sukuk Mudharabah I Phase II Series B
         Sukuk Mudharabah Berkelanjutan I Tahap II Seri C          08-Jul-20      5 tahun/ years     Rp         80.500
  3      Continuous Sukuk Mudharabah I Phase II Series C
         Sukuk Mudharabah Berkelanjutan I Tahap III Seri B         22-Sep-20      3 tahun/ years     Rp         131.000
  4      Continuous Sukuk Mudharabah I Phase III Series B
         Sukuk Mudharabah Berkelanjutan I Tahap III Seri B         06-Apr-21      3 tahun/ years     Rp        165.800
  5      Continuous Sukuk Mudharabah I Phase III Series B
         Sukuk Mudharabah Berkelanjutan II Tahap I Seri A          26-Apr-22      370 hari/ days     Rp        671.000
  6      Continuous Sukuk Mudharabah II Phase I Series A
         Sukuk Mudharabah Berkelanjutan II Tahap I Seri B          26-Apr-22      3 tahun/ years     Rp        320.000
  7      Continuous Sukuk Mudharabah II Phase I Series B
         Sukuk Mudharabah Berkelanjutan II Tahap II Seri A         16-Aug-22      370 hari/ days     Rp        878.000
  8      Continuous Sukuk Mudharabah II Phase II Series A
         Sukuk Mudharabah Berkelanjutan II Tahap II Seri B         16-Aug-22      3 tahun/ years     Rp        245.000
  9      Continuous Sukuk Mudharabah II Phase II Series B
         Sukuk Mudharabah Berkelanjutan II Tahap III Tahun 2023    19-Jun-23      370 hari/ days     Rp        605.000
  10     Continuous Sukuk Mudharabah II Phase III 2023
         Sukuk Mudharabah Berkelanjutan II Tahap IV Tahun 2023     24-Aug-23      3 tahun/ years     Rp        235.040
  11     Continuous Sukuk Mudharabah II Phase IV 2023




22                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 23
    Tanggal                                               Peringkat
                                   Status
      Jatuh       Tingkat                                  Ratings
                                 Pembayaran                                        Wali Amanat      Keterangan
     Tempo      Suku Bunga
                                    Payment
    Maturity     Interest Rate                 2023         2022        2021
                                     Status
     Date
    13-May-23       7,70%           Lancar    idAAA(sy)   idAAA(sy)   idAAA(sy)   PT Bank Mega Tbk Lunas
                                    Current                                                        Settled
    08-Jul-23       7,60%           Lancar    idAAA(sy)   idAAA(sy)   idAAA(sy)   PT Bank Mega Tbk Lunas
                                    Current                                                        Settled
    08-Jul-25       7,95%           Lancar    idAAA(sy)   idAAA(sy)   idAAA(sy)   PT Bank Mega Tbk Aktif
                                    Current                                                        Active
   22-Sep-23        6,45%           Lancar    idAAA(sy)   idAAA(sy)   idAAA(sy)   PT Bank Mega Tbk Lunas
                                    Current                                                        Settled
   06-Apr-24        6,20%           Lancar    idAAA(sy)   idAAA(sy)   idAAA(sy)      idAAA(sy)     Aktif
                                    Current                                                        Active
   06-May-23        3,60%           Lancar    idAAA(sy)   idAAA(sy)               PT Bank Mega Tbk Lunas
                                    Current                                                        Settled
   26-Apr-25        5,35%           Lancar    idAAA(sy)   idAAA(sy)               PT Bank Mega Tbk Aktif
                                    Current                                                        Active
   26-Aug-23        3,95%           Lancar    idAAA(sy)   idAAA(sy)               PT Bank Mega Tbk Lunas
                                    Current                                                        Settled
    16-Aug-25       5,75%           Lancar    idAAA(sy)   idAAA(sy)               PT Bank Mega Tbk Aktif
                                    Current                                                        Active
   26-Jun-24        5,80%           Lancar    idAAA(sy)                           PT Bank Mega Tbk Aktif
                                    Current                                                        Active
   24-Aug-26        5,90%           Lancar    idAAA(sy)                           PT Bank Mega Tbk Aktif
                                    Current                                                        Active




PT Pegadaian | 2023 Annual Report                                                                            23
Page 24
Ikhtisar Kinerja
Performance Highlights




Peristiwa Penting 2023
 Highlight Event 2023


  Januari 2023                             Februari 2023                             Maret 2023
  Pegadaian X Danamon Pelopori Social      Pegadaian Gandeng Produsen Emas           Pegadaian Resmikan 15 Bank Sampah
  Loan                                     Perluas Ekosistem melalui Bullion         di Padang
  Pegadaian X Danamon Pioneering Social    Services                                  Pegadaian Opens 15 Waste Banks in
  Loan                                     Pegadaian Collaborates with Gold          Padang
                                           Producers to Expand the Ecosystem
                                           through Bullion Services




  April 2023                               April 2023                                Mei 2023
  Rayakan HUT ke 122 Pegadaian Ajak        Mudik Gratis, Aman dan Nyaman             Pegadaian raih penghargaan
  Bersatu Tumbuh Bersama                   bersama Pegadaian                         Indonesia Sharia Finance Award 2023
  Celebrate 122nd Anniversary, Pegadaian   Free, Safe and Comfortable                Pegadaian won the Indonesia Sharia
  Encourage to Unite to Grow Together      Homecoming with Pegadaian                 Finance Award 2023




  Juni 2023                                Juni 2023                                 Juli 2023
  Bank Sampah Binaan Pegadaian raih        Pegadaian raih Predikat “Best             Pegadaian Luncurkan Gadepreneur
  Penghargaan KLHK                         Company to Work in Asia                   untuk Kembangkan UMKM
  Pegadaian’s Waste Bank won KLHK          Pegadaian won the title “Best Company     Pegadaian Launched Gadepreneur to
  Award                                    to Work in Asia                           Develop MSMEs




24                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 25
  Juli 2023                                 Agustus 2023                              Agustus 2023
  Pegadaian Berhasil Meraih HR Excellence   Sukses! Pegadaian Media Awards 2023       Memiliki Reputasi Baik, Pegadaian Raih
  Award 2023                                Bertabur Hadiah Bagi Insan Media          Penghargaan Corporate Reputation
  Pegadaian Successfully Won the 2023 HR    Success! Pegadaian Media Awards           Awards 2023
  Excellence Award                          2023 is fulfilled with prizes for media   Having a Good Reputation, Pegadaian
                                            people                                    Won the 2023 Corporate Reputation
                                                                                      Awards




  Agustus 2023                              Agustus 2023                              September 2023
  Pegadaian Peduli Generasi Emas            Pegadaian Berangkatkan 145                Pegadaian Resmi Jadi Sponsor Utama
  Paskibraka 2023                           Karyawan Dengan Kinerja Terbaik           “Pegadaian Liga 2 Musim 2023/2024”
  Pegadaian Cares for the Golden            untuk Wisata Religi                       Pegadaian Officially Became the Main
  Generation of the flag-raising trop       Pegadaian Dispatched 145 Employees        Sponsor of “Pegadaian Liga 2 Season
  (Paskibraka) 2023                         with the Best Performance for Religious   2023/2024”
                                            Tourism




  September 2023                            September 2023                            September 2023
  Tingkatkan Kepedulian Masyarakat          Pegadaian Umumkan Pemenang                Pegadaian Ajak Gen-Z melek Finansial
  Terhadap Lingkungan, Pegadaian Kick       Undian Pegadaian Poin 2023 Periode        Melalui Web Series “Ali yang Terheran
  Off Program Clean and Gold Movement       Pertama                                   Herman”
  Increasing the Community Awareness        Pegadaian Announced Winners of 2023       Pegadaian Invited Gen-Z to be
  towards the Environment, Pegadaian        First Period Pawnshop Points Draw         Financially Literate Through the Web
  Kick Off the Clean and Gold Movement                                                Series “Ali yang Terheran Herman”
  Program




PT Pegadaian | 2023 Annual Report                                                                                       25
Page 26
Ikhtisar Kinerja
Performance Highlights




  Oktober 2023                             November 2023                              November 2023
  Holding Ultra Mikro BRI, Pegadaian       Gigih Ciptakan Lingkungan Bersih,          Pegadaian Resmikan The Gade Tower
  dan PNM Ajak UMKM Bersatu Tumbuh         Pegadaian Beri Penghargaan Untuk           Berkonsep Green Building
  Bersama Untuk Naik Kelas                 Bank Sampah Binaan Terbaik Se-             Pegadaian Inaugurates The Gade Tower
  Ultra Micro Holding BRI, Pegadaian and   Indonesia                                  with a Green Building Concept
  PNM Invite MSMEs to Unite to Grow        Persistent in Creating a Clean
  Together to Upgrade                      Environment, Pegadaian Gives Awards to
                                           the Best Waste Banks in Indonesia




  Desember 2023
  Konsisten Terapkan Tata Kelola
  Perusahaan yang baik, PT Pegadaian
  Raih Penghargaan The Most Trusted
  Company di Indonesia
  Consistently implementing good
  corporate governance, PT Pegadaian
  won the Most Trusted Company award in
  Indonesia




26                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 27
Penghargaan dan Sertifikasi
Awards and Certifications

Penghargaan yang Diperoleh Perseroan di Tahun 2023
Awards Received by the Company in 2023




              Tanggal                   Nama Penghargaan                                  Diberikan Oleh
 No.
                Date                          Award Name                                     Given by
  1    15 January 2023       Indonesia Brand Champion Award 2023          Infobrand
       January 15, 2023      Certificate of Appreciation As Brand
                             Champion Of The Year
  2    31 Januari 2023       Indonesia Excellence Good Corporate          Warta Ekonomi
       January 31, 2023      Governance Ethics in Encouraging MSME
                             Growth
  2    06 Maret 2023         The Best Transformation & Digital Innovation Digitech Award 2023
       March 06, 2023        2023
  3    09 Maret 2023         The Best Green Program 2023                  La Tofi School of Social Responsibility
       March 9, 2023
  5    10 Maret 2023         BUMN Corporate Communication and             Kementerian BUMN
       March 10, 2023        Sustainability Summit (BCOMMS) Award         Ministry of BUMN
                             Gold Winner pada Program MengEMASkan
                             Sampah
                             Gold Winner in the Waste Recycling
                             (MengEMASkan) Program
  6    13 Maret 2023         Best Employer Brand on LinkedIn between      LinkedIn Singapore
       March 13, 2023        5000-10000 employees
  7    17 March 2023         Kategori Terpopuler di Media Cetak dan   PRIA Awards 2023
       March 17, 2023        Online 2022 Sub Kategori Anak Usaha BUMN
  8    17 March 2023         Bronze Winner Kategori Annual Report         PRIA Awards 2023
       March 17, 2023
  9    17 March 2023         Silver Winner Kategori Departemen PR         PRIA Awards 2023
       March 17, 2023
  10   17 March 2023         Silver Winner Kategori Manajemen Krisis      PRIA Awards 2023
       March 17, 2023        Subkategori Krisis & Pasca Krisis
  11   25 March 2023         The Best IT Leadership 2023 (Financial       Fordigi Itech
       March 25, 2023        Industries)
  12   25 March 2023         The Best IT Governance and The Best Digital Fordigi Itech
       March 25, 2023        Workplace 2023
  13   25 March 2023         The Best Transformation & Digital Innovation Fordigi Itech
       March 25, 2023        2023
  14   31 Mei 2023           Indonesia Customer Service Quality Award     SWA
       May 31, 2023          2023 Excellent Kategori Pawning Service
  15   22 Juni 2023          Juara I BUMN Kategori B atas Belanja         PADI
       June 22, 2023         terbesar melalui PADI UMKM




PT Pegadaian | 2023 Annual Report                                                                                   27
Page 28
Ikhtisar Kinerja
Performance Highlights




              Tanggal                  Nama Penghargaan                                 Diberikan Oleh
 No.
                 Date                     Award Name                                         Given by
  16   7 June 2023          Top CSR Awards 2023 #Star 4                   Top CSR Awards
       June 7, 2023
  17   27 Juni 2023         HR Asia Best Company To Work For in Asia      HR Asia
       June 27, 2023        2023
  18   27 Juni 2023         HR Asia Most Caring Company Award             HR Asia
       June 27, 2023
  19   6 Juli 2023          The Best Company in Executing Digital         Kontan
       July 6, 2023         Transformation in Services Industry
  20   20 Juli 2023         HR Excellence Award 2023 Category             SWA & LMFEB UI
       July 20, 2023        Employer Branding & Talent Acquisition
  21   25 July 2023         CSR Outlook Award                             Olah Karsa & IBCSD
       July 25, 2023
  22   27 Juli 2023         CSR Outlook 2023                              PT Olahkarsa Inovasi Indonesia bekerjasama
       July 27, 2023        Best Practice in Education                    dengan Indonesia Business Council For
                                                                          Sustainable Development (IBCSD)
                                                                          PT Olahkarsa Inovasi Indonesia in
                                                                          collaboration with the Indonesia Business
                                                                          Council For Sustainable Development
                                                                          (IBCSD)
  23   04 August 2023       Indonesia Corporate Reputation Award 2023 The Iconomic
       August 04, 2023
  24   19 Agustus 2023      Brandon Hall Group Award 2023 - Talent        Brandon Hall Group USA
       August 19, 2023      Management : Bronze Winner
  25   19 Agustus 2023      Brandon Hall Group Award 2023 - Talent        Brandon hall Group USA
       August 19, 2023      Acquisition : Bronze Winner
  26   19 Agustus 2023      Brandon Hall Group Award 2023 - Learning & Brandon hall Group USA
       August 19, 2023      Development : Bronze Winner
  27   22 September 2023    The Most Prominent State Owned Enterprise Prominent Award 2023
                            in Micro Finance Digital Transformation
  28   26 September 2023    The Best Contact Center Indonesia 2023        Indonesia Contact Center Association
       September 26, 2023
  29   27 September 2023    The Best State-Owned Enterprise 2023          Infobrand
       September 27, 2023
 30    27 September 2023    Indonesia Best BUMN Award 2023 Growing        Warta Ekonomi
       September 27, 2023   Up Together in Transformative and
                            Innovative Era
  31   27 September 2023    The Best Technology Innovation                ICCA
       September 27, 2023
  32   28 Oktober 2023      The Best Sustainability Hub                   Best Sustainability Hub - La Tofi School of
       October 28, 2023                                                   Responsibility
  33   08 November 2023     Best Digital Innovation And IOT               Business Asia Indonesia
       November 08, 2023    Implementation 2023 pada IDIA 2023
  34   16 November 2023     Global Corporate Sustainable Award (GCSA)     Alliance for Sustainable Development Goals
       November 16, 2023    2023 kategori Best Practice pada program      (ASDGs) bekerjasama dengan Taiwan
                            The Gade Intergated Farming (TGIF)            institute Sustainable Energy (TAISE)
                            Global Corporate Sustainable Award (GCSE)     Alliance for Sustainable Development Goals
                            2023, Best Practice category in The Gade      (ASDGs) in collaboration with Taiwan Institute
                            Integrated Farming (TGIF) program             Sustainable Energy (TAISE)
  35   16 November 2023     Global Corporate Sustainable Award (GCSA)     Alliance for Sustainable Development Goals
       November 16, 2023    2023 kategori Best Practice pada program      (ASDGs) bekerjasama dengan Taiwan
                            The Gade Clean and Gold                       institute Sustainable Energy (TAISE)
                            Global Corporate Sustainable Award (GCSA)     Alliance for Sustainable Development Goals
                            2023, Best Practice category in The Gade      (ASDGs) in collaboration with Taiwan Institute
                            Clean and Gold program                        Sustainable Energy (TAISE)
  36   30 November 2023     Top BUMN Award Kategori The Best State        Bisnis Indonesia
       November 30, 2023    Owned Enterprise in 2023
  37   30 November 2023     Penghargaan Platinum pada kategori QCC        Wahana Kendali Mutu (WKM) bekerjasama
       November 30, 2023    (Quality Control Circle) Aplikasi Pegadaian   dengan Asosiasi Manajemen Mutu &
                            Peduli (MengEMASkan Sampah Untuk              Produktivitas Indonesia
                            Indonesia)                                    Quality Control Forum (WKM) in
                            Platinum Award in the QCC (Quality            collaboration with the Indonesian Quality &
                            Control Circle) category, Pegadaian Peduli    Productivity Management Association
                            Application (Recycling Waste for Indonesia)
  38   21 Desember 2023     Indonesia Most Trusted Company                The Indonesian Institute for Corporate
       December 21, 2023    Berdasarkan Penilaian CGPI                    Governance (IICG)
                            Indonesia Most Trusted Company Based on
                            CGPI Assessment




28                                                                               Laporan Tahunan 2023 | PT Pegadaian
Page 29
Sertifikasi yang Masih Berlaku Hingga Tahun 2023
Certifications Still Valid Until 2023

                                                                                      Masa
                                                                                                   Lembaga yang
                                                                        Tahun        Berlaku
                        Jenis Sertifikat                                                            Memberikan
                        Certification Type                            Perolehan      Hingga     Appreciator Institutions
                                                                     Year Received   Validity
                                                                                     Period
Sertifikasi Sistem Manajemen Anti Penyuapan (SMAP) ISO                   2020         2023      British Standards
37001:2016 Pada Divisi Pengadaan dan Logistik Kantor Pusat PT                                   Institution (BSI)
Pegadaian
ISO 37001:2016 Anti-Bribery Management System (SMAP)
Certification In the Procurement and Logistics Division of PT
Pegadaian Head Office
Sertifikasi Sistem Manajemen Anti Penyuapan (SMAP) ISO                   2020         2023      British Standards
37001:2016 Pada Kantor Cabang Kebayoran Baru                                                    Institution (BSI)
ISO 37001:2016 Anti-Bribery Management System (SMAP)
Certification At the Kebayoran Baru Branch Office
Sertifikasi Sistem Manajemen Anti Penyuapan (SMAP) ISO                   2021         2024      British Standards
37001:2016 Pada Kantor Wilayah IX Jakarta 2                                                     Institution (BSI)
ISO 37001:2016 Anti-Bribery Management System (SMAP)
Certification At Regional Office IX Jakarta 2
Sertifikasi Sistem Manajemen Anti Penyuapan (SMAP) ISO                   2021         2024      British Standards
37001:2016 Pada Kantor Cabang Syariah Kramat Raya                                               Institution (BSI)
ISO 37001:2016 Anti-Bribery Management System (SMAP)
Certification At the Kramat Raya Sharia Branch Office
Sertifikasi Sistem Manajemen Anti Penyuapan (SMAP) ISO                   2021         2024      British Standards
37001:2016 Pada Direktorat Sumber Daya Manusia Kantor Pusat                                     Institution (BSI)
PT Pegadaian (Divisi Strategi Human Capital, Divisi Operasional
Human Capital, Divisi Budaya Kerja, Divisi Pegadaian Corporate
University)
ISO 37001:2016 Anti-Bribery Management System (SMAP)
Certification At the Human Resources Directorate of PT Pegadaian
Head Office (Human Capital Strategy Division, Human Capital
Operations Division, Work Culture Division, Pegadaian Corporate
University Division)
ISO 37001:2016 Sertifikat Sistem Manajemen Anti Penyuapan-The            2021         2024      British Standards
Provision of risk management, quality assurance, compliance, anti                               Institution (BSI)
money laundry & counter financing of terrorism, debt working
capital, promotion procurement, business support and internal
audit
ISO 37001:2016 Anti-Bribery Management System Certificate-The
Provision of risk management, quality assurance, compliance, anti-
money laundering & counter financing of terrorism, debt working
capital, promotion procurement, business support and internal
audit
ISO 27001:2013 Sertifikat Sistem Manajemen Keamanan Informasi            2022         2025      British Standards
(SMKI)                                                                                          Institution (BSI)
ISO 27001:2013 Information Security Management System (ISMS)
Certificate
Sertifikat Penghargaan Sistem Manajemen Keselamatan dan                  2022         2025      Kementerian
Kesehatan Kerja                                                                                 Ketenagakerjaan
Occupational Health and Safety Management System Award                                          Republik Indonesia
Certificate
Sertifikasi Sistem Manajemen Anti Penyuapan (SMAP) ISO                   2023         2026      British Standards
37001:2016 Pada Kantor Wilayah II Pekanbaru                                                     Institution (BSI)
ISO 37001:2016 Anti-Bribery Management System (SMAP)
Certification At Pekanbaru Regional Office II
Sertifikasi Sistem Manajemen Anti Penyuapan (SMAP) ISO                   2023         2026      British Standards
37001:2016                                                                                      Institution (BSI)
Pada Kantor Wilayah III Palembang
ISO 37001:2016 Anti-Bribery Management System (SMAP)
Certification At Palembang Regional Office III




PT Pegadaian | 2023 Annual Report                                                                                     29
Page 30
Ikhtisar Kinerja
Performance Highlights




                                                                                  Masa
                                                                                               Lembaga yang
                                                                  Tahun          Berlaku
                        Jenis Sertifikat                                                        Memberikan
                        Certification Type                      Perolehan        Hingga     Appreciator Institutions
                                                               Year Received     Validity
                                                                                 Period
Sertifikasi Sistem Manajemen Anti Penyuapan (SMAP) ISO             2023           2026      British Standards
37001:2016 Pada Kantor Wilayah IV Balikpapan                                                Institution (BSI)
ISO 37001:2016 Anti-Bribery Management System (SMAP)
Certification At Balikpapan Regional Office IV
Sertifikasi Sistem Manajemen Anti Penyuapan (SMAP) ISO             2023           2026      British Standards
37001:2016 Pada Kantor Wilayah V Manado                                                     Institution (BSI)
ISO 37001:2016 Anti-Bribery Management System (SMAP)
Certification At Manado Regional Office V
Sertifikasi Sistem Manajemen Anti Penyuapan (SMAP) ISO             2023           2026      British Standards
37001:2016 Pada Kantor Wilayah VI Makassar                                                  Institution (BSI)
ISO 37001:2016 Anti-Bribery Management System (SMAP)
Certification At Makassar Regional Office VI
Sertifikasi Sistem Manajemen Anti Penyuapan (SMAP) ISO             2023           2026      British Standards
37001:2016 Pada Kantor Wilayah VII Denpasar                                                 Institution (BSI)
ISO 37001:2016 Anti-Bribery Management System (SMAP)
Certification
At Denpasar Regional Office VII
Sertifikasi Sistem Manajemen Anti Penyuapan (SMAP) ISO             2023           2026      British Standards
37001:2016 Pada Kantor Wilayah X Bandung                                                    Institution (BSI)
ISO 37001:2016 Anti-Bribery Management System (SMAP)
Certification
At Bandung Regional Office X
Sertifikasi Sistem Manajemen Anti Penyuapan (SMAP) ISO             2023           2026      British Standards
37001:2016 Pada Kantor Wilayah XII Surabaya                                                 Institution (BSI)
ISO 37001:2016 Anti-Bribery Management System (SMAP)
Certification At Surabaya Regional Office XII
Sertifikasi Sistem Business Continuity Management System ISO       2022           2025      British Standards
22301:2019                                                                                  Institution (BSI)

Sertifikasi IT Service Management ISO 20000                        2023           2025      United Registrasi OF
                                                                                            System (URS)
IT Maturity Level Cobit 2019                                       2023          Mengikuti Mitratex
                                                                                 kebijakan
                                                                                 perseroan
                                                                                   dalam
                                                                                melakukan
                                                                                assessment
                                                                                   Follow
                                                                                 company
                                                                                  policy in
                                                                                conducting
                                                                                assessment




30                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 31
PT Pegadaian | 2023 Annual Report   31
Page 32
02
Laporan Manajemen
Management Report




     Laporan Manajemen
     Management Report

32                       Laporan Tahunan 2023 | PT Pegadaian
Page 33
                                    02



PT Pegadaian | 2023 Annual Report    33
Page 34
Laporan Manajemen
Management Report




Laporan Dewan Komisaris
 Board of Commissioners’ Report




Loto Srinaita Ginting
Komisaris Utama
President Commissioner

34                                Laporan Tahunan 2023 | PT Pegadaian
Page 35
Para Pemegang Saham dan Pemangku Kepentingan            Dear Respected Shareholders and Stakeholders,
yang Terhormat,


Ijinkan kami mewakili segenap manajemen PT              Allow us to represent the entire management of PT
Pegadaian mengawali laporan ini dengan memanjatkan      Pegadaian and begin this report by hailing gratitude
puji syukur kepada Tuhan Yang Maha Esa. Laporan         to the God Almighty. The report of the Board of
Dewan Komisaris ini merupakan pokok-pokok Laporan       Commissioners is a staple of the Supervisory Report
Pengawasan terhadap operasional Perseroan di tahun      on the Company’s operations in the 2023 financial
buku 2023 terkait pencapaian kinerja usaha dalam        year on the achievement of business performance
merealisasikan peran strategisnya di industri gadai     in realizing its strategic role in the Indonesian pawn
Indonesia. Kehadiran kami sepenuhnya diarahkan          service industry. Our presence is fully functioned in
pada fungsi pengawasan yang senantiasa memastikan       the supervisory role, ensuring that the Company’s
bahwa kegiatan operasional Perseroan telah mengacu      operational activities always refer to the business
pada rencana bisnis yang ditetapkan dengan              plan set with the principles of accountability,
berprinsip pada akuntabilitas, profesionalisme, serta   professionalism, and compliance with applicable laws
kepatuhan terhadap peraturan perundang-undangan         and regulations.
yang berlaku.


Perspektif Makroekonomi                                 Macroeconomic Perspective

Sampai akhir 2023, perekonomian global masih            By the end of 2023, the global economy is still
dibayangi ketidakpastian sebagai dampak belum           overshadowed by uncertainty as a result of the ongoing
berakhirnya konflik geopolitik kawasan. Ekonomi         geopolitical conflicts in some regions. The economies
negara-negara Eropa melemah dipicu oleh dampak          of European countries weakened, due to the impact
eskalasi ketegangan geopolitik khususnya antara         of the escalating geopolitical tensions, especially
Rusia dan Ukraina dan Kawasan Timur Tengah. Konflik     between Russia and Ukraine, and the Middle East
geopolitik kawasan tersebut telah menyebabkan           region. Geopolitical conflict in the region has caused
pasokan komoditas dan energi ke negara-negara           commodity and energy supplies to European countries
Eropa terhambat dan terganggunya supply chain           hampered and disrupted the supply chain for several
beberapa komoditas yang dibutuhkan industri. Di         commodities that needed by several industries. On the
sisi lain pertumbuhan ekonomi Amerika Serikat lebih     other hand, economic growth in the United States was
baik dari perkiraan semula yang dipengaruhi oleh        better than previously estimated, which was influenced
konsumsi yang membaik ditopang kenaikan upah            by improved consumption and supported by rising
dan pemanfaatan tabungan yang tinggi. Sementara         wages and high utilization of savings. Meanwhile,
itu, tekanan inflasi negara maju yang masih tinggi      inflationary pressures in developed countries have




PT Pegadaian | 2023 Annual Report                                                                          35
Page 36
Laporan Manajemen
Management Report




telah mendorong berlanjutnya kebijakan moneter di       prompted the continuation of monetary policies in
negara maju untuk menaikkan tingkat suku bunganya,      those countries to raise interest rates, including the
termasuk Amerika Serikat. Berbagai perkembangan         United States. These various developments further
tersebut semakin meningkatkan ketidakpastian pasar      increase global financial market uncertainty and
keuangan global dan mendorong aliran modal ke           encourage more selective capital flows to developing
negara berkembang lebih selektif yang diiringi oleh     countries, accompanied by increased pressure on
tekanan nilai tukar di negara berkembang meningkat,     exchange rates in developing countries, leading to a
yang menyebabkan pelemahan nilai tukar mata uang        weakening of developing countries’ currencies against
negara-negara berkembang terhadap mata uang             those of developed countries.
negara-negara maju.


Meski dalam suasana perekonomian dunia yang             Even though the world economy is full of uncertainty
penuh dengan ketidakpastian dan cenderung               and tends to decline, the Indonesian economy remains
melambat, ekonomi Indonesia tetap bertahan              resilient, supported by domestic demand as an antidote
dengan baik (resilient), yang ditopang permintaan       for external challenges. With these developments,
domestik sebagai substitusi pelemahan eksternal.        Indonesia’s economic growth in 2023 is predicted to
Dengan perkembangan tersebut, pertumbuhan               remain at around 5%. Indonesia’s inflation is estimated
ekonomi Indonesia tahun 2023 diperkirakan masih         to be under control at 2.61% (yoy) as of December
akan bertahan pada kisaran 5%. Inflasi Indonesia        2023, or much lower than the 2023 projection of 3.6%.
diperkirakan terkendali di level 2,61% (yoy) per        This is influenced, among other things, by volatile food
Desember 2023, atau jauh lebih rendah dibandingkan      inflation which is the main contributor to inflation,
proyeksi 2023 yang sebesar 3,6%. Hal tersebut antara    such as rice, chilli, and garlic which also began to show
lain dipengaruhi inflasi volatile food yang menjadi     a downward trend in December 2023, in addition to
kontributor utama inflasi seperti beras, cabai, dan     Bank Indonesia’s policy of increasing the benchmark
bawang putih juga mulai menunjukkan tren menurun        interest rate in October 2023 by 250 bps from 5.75%
di Desember 2023, di samping adanya kebijakan Bank      to 6.0%.
Indonesia yang menaikkan tingkat suku bunga acuan
di bulan Oktober 2023 sebesar 250 bps dari sebesar
5,75% menjadi 6,0%.


Di sisi lain, peningkatan tingkat suku bunga acuan      On the other hand, an increase in the benchmark
tersebut telah meningkatkan suku bunga pinjaman         interest rate has escalated bank loan interest rates,
perbankan, yang menyebabkan Pegadaian tidak lagi        which has caused Pegadaian to no longer enjoy
menikmati pendanaan dengan suku bunga murah             funding at cheap interest rates. Hence, the Cost of
sehingga Cost of Funds (COF) terus merangkak naik       Funds (COF) continues to climb, reaching 5.85% as of
hingga mencapai 5,85% s.d. Desember 2023. Kenaikan      December 2023. An increase in COF has implications
COF ini berimbas pada kenaikan biaya bunga bagi         of increasing interest costs for the Company, which
Perseroan, yang harus diantisipasi melalui strategi     must be anticipated through an appropriate capital
permodalan yang tepat.                                  strategy.


Pandangan Dewan Komisaris atas                          Views of the Board of Commissioners
Kinerja Direksi                                         on the Performance of the Board of
                                                        Directors
Tahun 2023 merupakan tahun yang sangat menantang        The year 2023 was a very challenging year for PT
bagi PT Pegadaian, tetapi Perseroan tetap melakukan     Pegadaian. However, the Company continues to
beragam upaya untuk mencapai target yang telah          make various efforts to achieve the set targets. The
ditetapkan. Dewan Komisaris memiliki tugas melakukan    Board of Commissioners has the task of supervising
pengawasan dan pemberian nasihat kepada Direksi         and providing advice to the Board of Directors on
atas pengurusan Perseroan. Pengawasan yang              the management of the Company. Supervision by
dilakukan Dewan Komisaris antara lain dimaksudkan       the Board of Commissioners is intended, among
agar tercipta kesesuaian dan konsistensi pelaksanaan    other things, to create conformity and consistency
kegiatan usaha dengan Rencana Bisnis Perseroan, serta   in the implementation of business activities with the
implementasi prinsip Good Corporate Governance          Company’s Business Plan, as well as the implementation
(GCG) pada seluruh unit organisasi.                     of Good Corporate Governance (GCG) principles in all
                                                        organizational units.




36                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 37
Dewan Komisaris menilai Perseroan telah menjalankan    The Board of Commissioners evaluates that the
bisnisnya sesuai dengan rencana kerja tahunan, visi    Company has carried out its business under the
dan misi serta arahan strategis dari Pemegang Saham.   annual work plan, vision and mission as well as
Melalui pengamatan cermat terhadap kondisi makro       strategic direction from Shareholders. Through careful
ekonomi, perubahan lingkungan usaha serta perubahan    observation of macroeconomic conditions, changes
perilaku dan kebutuhan konsumen, Perseroan cukup       in the business environment, as well as changes in
mampu beradaptasi dan menerapkan strategi yang         consumer behavior and needs, the Company is quite
relevan sesuai perkembangan terkini.                   capable of adapting and implementing relevant
                                                       strategies according to the latest developments.


Dewan Komisaris menekankan bahwa strategi yang         The Board of Commissioners underscores the pivotal
tepat merupakan faktor yang dapat menentukan           role of the right strategy formulation to determine the
keberhasilan Perseroan. Oleh karena itu, penyusunan    Company’s success. Therefore, strategy arrangement
strategi perlu memerhatikan implementasinya di         needs to pay attention to its implementation in the
tahun sebelumnya dan kondisi terkini agar strategi     previous year and current conditions, hence, the
yang akan dijalankan pada tahun berikutnya berjalan    strategy that will be implemented in the following
tepat sasaran. Melalui pemberian nasihat, Dewan        year may work on point. Through providing advice, the
Komisaris turut berperan dalam penyusunan strategi     Board of Commissioners plays a role in formulating
yang selanjutnya melakukan pengawasan terhadap         strategies and then supervising the implementation of
implementasi atas strategi yang telah disusun oleh     the strategies that have been prepared by the Board
Direksi.                                               of Directors.


Dewan Komisaris menilai bahwa Direksi telah berupaya   The Board of Commissioners considers that the
untuk tetap menjaga stabilitas Perseroan serta         Board of Directors has made efforts to maintain
menjaga kepercayaan para pemangku kepentingan          the Company’s stability and maintain stakeholders’
di tengah kondisi yang penuh tantangan di tahun        trust amidst the challenging conditions in 2023. The
2023. Penilaian atas kinerja Direksi yang dilakukan    performance assessment of the Board of Directors
Dewan Komisaris juga didasarkan pada arahan            by the Board of Commissioners is also based on
pemegang saham yang tertuang melalui Rapat Umum        shareholder directions stated in the General Meeting
Pemegang Saham (RUPS). Secara umum, Dewan              of Shareholders (GMS). In general, the Board of
komisaris berpendapat pada tahun 2023 Direksi telah    Commissioners believes that in 2023, the Board of
melaksanakan tugas kepengurusan Perseroan dengan       Directors has conducted the Company’s management
sangat baik.                                           duties very well.


Dewan Komisaris melakukan penilaian terhadap kinerja   The Board of Commissioners evaluates the performance
Direksi yang meliputi aspek operasional, keuangan,     of the Board of Directors, including operational, financial,
dan aspek-aspek lainnya yang berkaitan erat bagi       and other aspects closely related to the sustainability of
keberlanjutan kegiatan usaha Perseroan. Dasar          the Company’s business activities. The basis for the Board
penilaian Dewan Komisaris terhadap kinerja Direksi     of Commissioners’ assessment of the performance of the
tentunya tidak terlepas dari tingkat keberhasilan      Board of Directors is indeed inseparable from the level
Direksi dalam merealisasikan Key Performance           of success of the Board of Directors in realizing the Key
Indicator (KPI) maupun RKAP PT Pegadaian tahun         Performance Indicator (KPI) and RKAP of PT Pegadaian
2023 seperti yang dicanangkan pada awal tahun.         for 2023 as planned at the beginning of the year.



Dewan      Komisaris    memberikan     apresiasinya    The Board of Commissioners would like to express
terhadap kinerja, komitmen, dan dedikasi yang telah    appreciation for the performance, commitment, and
diperlihatkan Direksi sepanjang tahun 2023 serta       dedication shown by the Board of Directors throughout
mengapresiasi upaya Direksi dan seluruh jajarannya     2023 and appreciates the efforts of the Board of
dalam mengantisipasi tantangan dan perkembangan        Directors and all staff in anticipating future business
bisnis ke depan. Beberapa catatan penting terkait      challenges and developments. Several important
kebijakan mendasar di tahun 2023 akan menjadi          notes regarding fundamental policies in 2023 will
dasar bagi Dewan Komisaris untuk mendorong             become the basis for the Board of Commissioners to
perkembangan Perseroan ke depan.                       encourage the Company’s future development.




PT Pegadaian | 2023 Annual Report                                                                               37
Page 38
Laporan Manajemen
Management Report




Mekanisme dan Frekuensi Pemberian                        Mechanism and Frequency of
Nasihat kepada Direksi                                   Providing Advice to the Board of
                                                         Directors
Dewan Komisaris dapat memonitor langsung seluruh         The Board of Commissioners can directly monitor all
aktivitas usaha dan memiliki hak akses ke manapun        business activities and has access rights anywhere and
dan kapan pun. Dewan Komisaris berhak meminta            at any time. The Board of Commissioners has the right
penjelasan dari seluruh anggota Direksi dan atau         to request explanations from all members of the Board
Pejabat Perseroan mengenai hal-hal/masalah apa           of Directors and/or Company Officials on any subject/
saja yang diperlukan dalam rangka melaksanakan           problem required in order to implement their duties.
tugasnya. Sebaliknya, Dewan Komisaris juga terbuka       On the other hand, the Board of Commissioners
dan bersedia untuk menerima seluruh elemen di            is also open and willing to accept all elements of
Perseroan untuk berdiskusi/konsultasi terkait kegiatan   the Company for discussion/consultation on PT
operasional dan kinerja PT Pegadaian. Dewan Komisaris    Pegadaian’s operational activities and performance.
senantiasa menjalin hubungan kerja yang sangat baik      The Board of Commissioners always maintains a very
dengan Direksi dan mengedepankan prinsip saling          good working relationship with the Board of Directors
menghormati wewenang masing-masing pihak.                and prioritizes the principle of mutual respect for the
                                                         authority of each party.


Sepanjang tahun 2023, Dewan Komisaris telah              Throughout 2023, the Board of Commissioners has
melaksanakan rapat gabungan dengan mengundang            held 12 (twelve) joint meetings with the Board of
Direksi sebanyak 12 (dua belas) kali, dengan tingkat     Directors, with the overall attendance rate of the Board
kehadiran Dewan Komisaris dalam rapat secara             of Commissioners at the meetings of 100%. Apart
keseluruhan adalah 100%. Selain forum rapat gabungan,    from the joint meeting forum, the organs of the Board
organ Dewan Komisaris yaitu Komite Audit, Komite         of Commissioners, namely the Audit Committee,
Nominasi dan Remunerasi, serta Komite Pemantau           Nomination and Remuneration Committee, and
Risiko juga melakukan rapat dengan mengundang            Risk Monitoring Committee, also hold meetings by
Direktorat dan Divisi terkait untuk membahas bidang-     inviting relevant Directorates and Divisions to discuss
bidang yang menjadi tanggung jawab masing-masing         the areas that fall under the respective Committees’
Komite.                                                  responsibilities.


Pandangan atas Prospek Usaha yang                        Views on Business Prospects
Disusun oleh Direksi                                     Prepared by the Board of Directors
Seperti dikutip dari Laporan Kebijakan Moneter           As cited from the Monetary Policy Report of Fourth
Triwulan IV 2023 yang dirilis oleh Bank Indonesia,       Quarter 2023 released by Bank Indonesia, it states
menyatakan bahwa pertumbuhan ekonomi dunia               that the world economic growth is slowing down
melambat dengan ketidakpastian pasar keuangan            with financial market uncertainty easing. The global
yang mereda. Ekonomi global diprakirakan tumbuh          economy is forecasted to grow by 3.0% in 2023 and
sebesar 3,0% pada 2023 dan melambat menjadi 2,8%         to slow by 2.8% in 2024. The economies of the United
pada 2024. Ekonomi Amerika Serikat (AS) dan India        States (US) and India remain strong, supported by
tetap kuat didukung konsumsi rumah tangga dan            household consumption and investment. Meanwhile,
investasi. Sementara itu, ekonomi Tiongkok melambat      China’s economy is slowing as household consumption
seiring dengan tetap lemahnya konsumsi rumah             and investment remain weak as a result of the
tangga dan investasi sebagai dampak lanjutan dari        weakening performance of the property sector, as well
pelemahan kinerja sektor properti, serta terbatasnya     as a limited fiscal stimulus.
stimulus fiskal.


Penurunan inflasi di negara maju, termasuk AS,           The decline in inflation in developed countries,
berlanjut, meski masih berada di atas sasaran,           including the United States, continues, although it
sementara inflasi Tiongkok menurun dipengaruhi           is still above the projection, while China’s inflation is
oleh pertumbuhan ekonomi yang melambat. Siklus           decreasing due to the slowing of economic growth.
kenaikan suku bunga kebijakan moneter negara             The cycle of increasing monetary policy interest rates
maju, termasuk Fed Funds Rate (FFR), diprakirakan        in developed countries, including the Fed Funds Rate
telah berakhir meskipun masih bertahan tinggi pada       (FFR), is predicted to have ended, although it will
semester I 2024, dengan kemungkinan akan mulai           remain high in the first semester of 2024, with the
menurun pada semester II 2024.                           possibility that it will start to decline in the second
                                                         semester of 2024.


38                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 39
Ke depan, beberapa risiko global tetap perlu                Going forward, several global risks still need to
dicermati karena dapat memengaruhi ketidakpastian           be monitored because they could influence world
perekonomian dunia, seperti berlanjutnya ketegangan         economic uncertainty, such as ongoing geopolitical
geopolitik, pelemahan ekonomi di sejumlah negara            tensions, economic weakening in major countries,
utama, termasuk Tiongkok, serta kepastian waktu             including China, as well as the certainty of the timing
dan besarnya penurunan suku bunga moneter negara            and magnitude of reductions in monetary interest
maju, khususnya FFR.                                        rates in developed countries, especially the FFR.


Di sisi lain, pemulihan ekonomi Indonesia terus berlanjut   On the other hand, Indonesia’s economic recovery
ditopang oleh permintaan domestik. Pertumbuhan              continues to progress, supported by domestic
ekonomi 2023 diprakirakan dalam kisaran 4,5-                demand. Economic growth in 2023 is predicted to be
5,3%, didorong oleh konsumsi dan investasi sejalan          in the range of 4.5-5.3%, driven by consumption and
dengan akselerasi belanja Pemerintah pada akhir             investment, which is in line with the acceleration of
tahun dan percepatan penyelesaian beberapa Proyek           Government spending at the end of the year and the
Strategis Nasional (PSN). Pada 2024, pertumbuhan            accelerated completion of several National Strategic
ekonomi diprakirakan meningkat dalam kisaran 4,7-           Projects (PSN). In 2024, economic growth is predicted
5,5% didukung oleh permintaan domestik utamanya             to increase in the range of 4.7-5.5%, supported by
berlanjutnya pertumbuhan konsumsi, termasuk                 domestic demand, particularly the continuation of
dampak positif penyelenggaraan pemilu, serta                consumption growth, including the positive impact
peningkatan investasi khususnya bangunan sejalan            of the election, as well as increased investment,
dengan berlanjutnya pembangunan PSN termasuk Ibu            especially in construction that is in line with the
Kota Nusantara (IKN).                                       ongoing development of PSN including the Nusantara
                                                            Capital City (IKN).


Dewan Komisaris memandang bahwa tahun 2024                  The Board of Commissioners views 2024 will still
masih menjadi tahun yang penuh tantangan terutama           be a year full of challenges, mainly due to the
dikarenakan ketidakpastian iklim ekonomi. Namun,            uncertain economic climate. However, the Board
Dewan Komisaris berpendapat bahwa target-target             of Commissioners views the targets and strategic
dan langkah strategis yang ditetapkan Direksi pada          steps set by the Board of Directors in the 2024
RKAP 2024 merupakan target yang realistis dan sangat        RKAP as realistic and highly achievable. Likewise, the
mungkin untuk direalisasikan. Demikian juga dengan          strategies that will be implemented are in line with the
strategi yang akan dijalankan, telah sejalan dengan         Company’s medium and long-term plans. Therefore,
rencana jangka menengah dan panjang Perseroan.              the Board of Commissioners fully supports and will
Untuk itu, Dewan Komisaris sepenuhnya mendukung             always provide support to ensure these targets are
dan senantiasa akan memberikan dukungan agar                achieved successfully.
target-target tersebut dapat tercapai dengan baik.


Dewan Komisaris berkeyakinan iklim usaha yang               The Board of Commissioners believes that the dynamic
selalu bergerak dinamis akan mampu dilalui dengan           business climate can be navigated with optimism. In
penuh rasa optimisme. Secara garis besar, Dewan             general, the Board of Commissioners views that the
Komisaris berpandangan bahwa prospek usaha yang             business prospects that have been prepared by the
telah disusun oleh Direksi sebagaimana yang tertuang        Board of Directors as stated in the Company’s work
dalam rencana kerja Perseroan untuk tahun 2024,             plan for 2024, are quite satisfactory and in line with the
sudah cukup baik dan selaras dengan arah serta tujuan       Company’s direction and objectives both in the short
Perseroan baik dalam jangka pendek maupun jangka            and long term. The Board of Commissioners evaluates
panjang. Dewan Komisaris menilai prospek usaha yang         that the business prospects prepared by the Board of
disusun Direksi, telah mempertimbangkan asumsi-             Directors have taken into account assumptions in the
asumsi dalam makro ekonomi global dan nasional              global and national macroeconomy in the future.
pada masa mendatang.




PT Pegadaian | 2023 Annual Report                                                                                  39
Page 40
Laporan Manajemen
Management Report




Pandangan Dewan Komisaris                               Views of the Board of Commissioners
Terhadap Governansi Perusahaan                          on Company Governance
Dewan        Komisaris    senantiasa     memonitor      The Board of Commissioners constantly monitors the
perkembangan penerapan tata kelola perusahaan           development in the optimal framework of corporate
secara optimal. Sebagai entitas usaha, PT Pegadaian     governance implementation. As a business entity,
memiliki komitmen yang tinggi untuk menerapkan          PT Pegadaian is highly committed to implementing
prinsip-prinsip GCG dengan tujuan untuk menjaga         GCG principles to maintain sustainable business
pertumbuhan bisnis yang berkesinambungan dalam          growth in encountering increasingly dynamic business
menghadapi persaingan bisnis yang semakin dinamis.      competition. For this reason, GCG implementation
Untuk itulah, penerapan GCG menjadi bagian dari         is part of the Company’s strategic plan to achieve
rencana strategis Perseroan untuk mewujudkan            transparent, efficient, and responsible performance
kinerja yang transparan, efisien dan bertanggung        by increasing the principles of transparency,
jawab dengan cara meningkatkan prinsip keterbukaan,     accountability, liability, independence, and fairness.
akuntabilitas, pertanggungjawaban, kemandirian, dan
kewajaran.


Pada prinsipnya pelaksanaan penerapan GCG di PT         In principle, GCG implementation at PT Pegadaian is
Pegadaian berjalan dengan baik dan dilaksanakan         running well and conducted as a form of cooperation
sebagai sebuah bentuk kerjasama antara Dewan            among the Board of Commissioners, the Board of
Komisaris, Direksi, dan seluruh karyawan dalam setiap   Directors, and all employees in every activity to
kegiatan dengan tujuan untuk melindungi kepentingan     protect the interests of the Company, shareholders,
Perseroan, shareholders dan stakeholders. Standar-      and stakeholders. These standards regulate the role of
standar tersebut mengatur peran Dewan Komisaris         the Board of Commissioners in fulfilling its supervisory
menjalankan fungsi pengawasannya untuk memastikan       function to ensure that the management of the
bahwa kepengurusan Perseroan dilaksanakan oleh          Company by the Board of Directors is in accordance
Direksi sesuai dengan peraturan perundangan yang        with applicable laws and regulations and to provide
berlaku dan memberikan nasihat/pendapat atas            advice/opinions on strategic actions/activities that
tindakan/kegiatan strategis yang akan dan telah         will be and have been implemented by the Board
dilaksanakan oleh Direksi secara hati-hati untuk        of Directors carefully to achieve the Company’s
mencapai tujuan Perseroan.                              objectives.


Dalam pengelolaan sumber daya dan usaha, GCG            In managing resources and business, GCG will also
juga akan meningkatkan tanggung jawab manajemen         increase management responsibility to shareholders,
pada pemegang saham (shareholders), pemangku            stakeholders, and accommodate various parties with
kepentingan (stakeholders), serta mengakomodasi         interest in the Company such as creditors, suppliers,
berbagai pihak yang berkepentingan dengan               business associations, consumers, workers, the
Perseroan seperti kreditur, supplier, asosiasi usaha,   Government, and public.
konsumen, pekerja, Pemerintah dan masyarakat luas.


Sebagai wujud dan kesadaran Perseroan terhadap          As a form of the Company’s awareness of the urgency
kebutuhan pengembangan etika dan Perilaku bersih        to develop ethics and clean behavior, the Company’s
maka Direksi dan Dewan Komisaris Perseroan              Board of Directors and Board of Commissioners
mengeluarkan Pedoman Sistem Pelaporan Pelanggaran       issued a Guideline for the Whistleblowing System as
sebagaimana ditetapkan dalam Peraturan Direksi No.      stipulated in Regulation of the Board of Directors No.
26 Tahun 2018 tentang Pedoman Sistem Pelaporan          26 of 2018 concerning Guideline for the Whistleblowing
Pelanggaran (Whistleblowing System/WBS) tanggal 5       System (WBS) dated December 5, 2018.
Desember 2018.


Dewan Komisaris senantiasa berperan dalam hal           The Board of Commissioners always plays a role in
pengawasan implementasi Whistleblowing System           supervising the implementation of the Whistleblowing
(WBS) di lingkungan Perseroan. Salah satunya            System (WBS) within the Company. One of them is
adalah memastikan bahwa sosialisasi WBS berjalan        ensuring that WBS socialization runs well within PT
dengan baik di lingkup PT Pegadaian. Sosialisasi        Pegadaian. WBS socialization within the Company
WBS di internal Perseroan disampaikan melalui media     is delivered through internal media and direct
internal dan presentasi langsung kepada unit kerja      presentations to related work units, while for external




40                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 41
terkait, sedangkan untuk pihak eksternal media yang        parties, the media used for socialization includes
digunakan untuk sosialisasi antara lain melalui website,   website, email, and external Company activities.
email, dan kegiatan-kegiatan Perseroan yang bersifat
eksternal.


Selama tahun 2023, Dewan Komisaris turut terlibat          Throughout 2023, the Board of Commissioners
dalam pengawasan implementasi pelaporan fraud              was involved in monitoring the implementation of
yang telah berjalan, meliputi prosedur pencegahan,         ongoing fraud reporting, including procedures for
deteksi dan identifikasi, investigasi dan pelaporan,       prevention, detection and identification, investigation
hingga evaluasi dan tindak lanjut. Dewan Komisaris         and reporting, as well as evaluation and follow-
mengevaluasi pelaksanaan WBS melalui rapat                 up. The Board of Commissioners evaluates WBS
internal maupun gabungan antar Dewan Komisaris,            implementation through internal and joint meetings
Direksi maupun komite di bawah supervisi Dewan             among the Board of Commissioners, Board of
Komisaris   yang    dilaksanakan     secara  berkala       Directors, and committees under the supervision of
dan didokumentasikan sesuai dengan peraturan               the Board of Commissioners, which are conducted
perundang-undangan yang berlaku.                           periodically and documented in accordance with
                                                           applicable laws and regulations.


Penilaian Kinerja Komite di Bawah                          Performance Assessment of
Dewan Komisaris                                            Committees Under the Board of
                                                           Commissioners
Dukungan terhadap fungsi pengawasan Dewan                  Support for the supervisory function of the Board of
Komisaris dioptimalkan oleh dibentuknya 3 (tiga)           Commissioners is optimized by the establishment of 3
komite di bawah Dewan Komisaris, yaitu Komite Audit,       (three) committees under the Board of Commissioners,
Komite Pemantau Risiko, serta Komite Nominasi dan          namely the Audit Committee, Risk Monitoring
Remunerasi. Keberadaan komite-komite tersebut              Committee, and Nomination and Remuneration
telah sesuai dengan ketentuan-ketentuan yang               Committee. The existence of these committees is
berlaku serta bertujuan untuk menyempurnakan               under applicable regulations and aims to refine the
implementasi prinsip-prinsip GCG. Sejauh ini, Dewan        implementation of GCG principles. So far, the Board
Komisaris menilai kinerja ketiga Komite tersebut           of Commissioners has evaluated the performance of
cukup memuaskan karena senantiasa memberikan               the three Committees as quite satisfactory because
feedback yang memadai kepada Dewan Komisaris dan           they always provide adequate feedback to the Board
menjalankan tugas dan fungsi sesuai dengan Piagam          of Commissioners and fulfill their duties and functions
Komite.                                                    in accordance with the Committee Charter.


Komite Audit merupakan organ pendukung Dewan               The Audit Committee is a supporting organ for the
Komisaris yang bekerja secara kolektif guna                Board of Commissioners that works collectively to
membantu Dewan Komisaris dalam melaksanakan                assist the Board of Commissioners in implementing its
fungsi pengawasan, khususnya mengevaluasi laporan          supervisory function, in particular evaluating reports
dari fungsi Audit Internal dan memberikan argumen          from the Internal Audit function and providing basic
mendasar terkait pengendalian internal yang dijalankan     arguments regarding internal control in all units of
di seluruh unit Perseroan. Komitmen Komite Audit           the Company. The Audit Committee’s commitment
dijalankan dengan fokus pada efektivitas Corporate         is carried out with a focus on the effectiveness
Governance, pengendalian internal, risks assessment,       of Corporate Governance, internal control, risk
dan pengelolaan Perseroan secara keseluruhan.Dalam         assessment, and overall management of the Company.
melaksanakan tugas dan tanggung jawabnya, Komite           In carrying out its duties and responsibilities, the Audit
Audit telah mengadakan 50 (lima puluh) kali rapat          Committee has held 50 (fifty) meetings during 2023.
selama tahun 2023.


Komite Pemantau Risiko merupakan komite yang               The Risk Monitoring Committee is a committee formed
dibentuk oleh Dewan Komisaris dalam rangka                 by the Board of Commissioners to assist the Board
membantu Dewan Komisaris dalam menjalankan                 of Commissioners in implementing its risk monitoring
peran pemantauan risiko di Perseroan, terutama             role in the Company, especially in terms of realizing the
dalam hal mewujudkan terlaksananya pengawasan              implementation of supervision and monitoring of the
dan pemantauan terhadap pelaksanaan manajemen              implementation of risk management in the Company,
risiko di Perseroan, meningkatkan kinerja, efektivitas     improving the performance, effectiveness, and




PT Pegadaian | 2023 Annual Report                                                                                 41
Page 42
Laporan Manajemen
Management Report




dan kemandirian pemantauan risiko, serta memastikan       independence of risk monitoring, as well as ensuring
kualitas pelaporan pemantauan manajemen risiko.           monitoring quality of risk management reporting.
Selama tahun 2023, Komite Pemantau Risiko telah           During 2023, the Risk Monitoring Committee has
menjalankan tugasnya berupa penyampaian laporan           fulfilled its duties in the form of submitting reports on
atas aktivitasnya dan telah melaksanakan rapat            its activities and has held 51 (fifty-one) meetings.
sebanyak 51 (lima puluh satu) kali.


Komite Nominasi dan Remunerasi merupakan komite           The Nomination and Remuneration Committee is a
yang dibentuk oleh Dewan Komisaris dalam rangka           committee formed by the Board of Commissioners
membantu Dewan Komisaris dalam menjalankan                to assist the Board of Commissioners in carrying out
peran transparansi proses nominasi dan remunerasi di      its role in the transparency of the nomination and
Perseroan, terutama dalam hal memastikan kepatuhan        remuneration process in the Company, especially in
Perseroan terhadap undang-undang dan peraturan            terms of ensuring the Company’s compliance with
terkait yang berlaku, mewujudkan terlaksananya            applicable relevant laws and regulations, realizing the
transparansi proses nominasi dan remunerasi yang          implementation of transparency in the good nomination
baik, meningkatkan kinerja, efektivitas dan kemandirian   and remuneration process, improving performance,
nominasi dan remunerasi, dan memastikan kualitas          effectiveness and independence of nomination and
pelaporan. Dalam melaksanakan tugas dan tanggung          remuneration, as well as ensuring reporting quality. In
jawabnya, Komite Nominasi dan Remunerasi telah            fulfilling its duties and responsibilities, the Nomination
mengadakan 49 (empat puluh sembilan) kali rapat           and Remuneration Committee has held 49 (forty-nine)
selama tahun 2023.                                        meetings during 2023.


Penilaian kinerja Komite Dewan Komisaris tersebut         Performance assessment of the Committees of
dilakukan secara tertutup dengan metode pengisian         the Board of Commissioners is conducted through
kuesioner oleh Dewan Komisaris dengan indikator/          closed assessment using a questionnaire method
kriteria penilaian, sebagai berikut:                      by the Board of Commissioners with the following
                                                          assessment indicators/criteria:
1.   Kapabel dalam memberi solusi yang praktis            1. Capable of providing practical solutions to
     terhadap permasalahan yang terjadi maupun                problems that occur and meeting the Company’s
     kebutuhan Perseroan di masa yang akan datang.            needs in the future.
2.   Proaktif dalam memberi saran dan pertimbangan        2. Proactive in providing applicable suggestions and
     yang aplikatif kepada Dewan Komisaris maupun             considerations to the Board of Commissioners and
     Perseroan terutama saat dibutuhkan.                      the Company, especially when needed.
3.   Cekatan dalam menindaklanjuti hal-hal krusial        3. Dexterous in following up on crucial subjects
     yang sedang menjadi perhatian Dewan Komisaris            concerned by the Board of Commissioners and the
     maupun Perseroan.                                        Company.
4.   Konsisten dalam mengikuti dan menjalankan            4. Consistent in participating and carrying out the
     keseluruhan program kerja, baik program kerja            entire work program, both routine and incidental
     rutin maupun insidentil, dengan baik dan benar.          work program, properly and correctly.
5.   Persisten dalam memahami karakteristik dan bisnis    5. Persistent in understanding the Company’s
     Perseroan, misalnya: proses bisnis, produk gadai/        characteristics and business, for example: business
     non-gadai, dan sistem manajemen.                         processes,     pawn/non-pawn       products,    and
6.   Tajam dalam mengidentifikasi permasalahan,               management system.
     menganalisis dan mengevaluasi opsi-opsi yang         6. Sharp in identifying problems, analyzing and
     ada, serta mengantisipasi risiko yang mungkin            evaluating existing options, and anticipating
     timbul    atas   saran/solusi/rekomendasi   yang         risks    arising    from     suggestions/solutions/
     ditawarkan.                                              recommendations offered.
7.   Berintegritas dalam menjalankan peran dan            7. Showing integrity in carrying out roles and
     tanggung jawab sebagai anggota Komite dengan             responsibilities as a Committee member by
     menjunjung tinggi nama baik Perseroan.                   upholding the Company’s reputation.
8.   Berinisiatif dalam meningkatkan keahlian dan         8. Taking initiative in improving expertise and skills
     keterampilan yang relevan dengan penugasan               relevant to the duties as a Committee member.
     sebagai anggota Komite.




42                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 43
Selama tahun 2023, Dewan Komisaris menilai ketiga                    During 2023, the Board of Commissioners has
komite tersebut telah melaksanakan fungsinya                         assessed that the three committees had carried
dengan baik serta memberikan pendapat dan saran                      out their functions well and provided opinions and
kepada Dewan Komisaris dalam menjalankan fungsi                      suggestions to the Board of Commissioners in fulfilling
pengawasan terhadap pengelolaan Perseroan.                           their supervisory function over the management of
                                                                     the Company.


Perubahan Komposisi Dewan                                            Changes in the Composition of the
Komisaris                                                            Board of Commissioners

Selama tahun 2023, terdapat penambahan 1 (satu)                      In 2023, there was an addition of 1 (one) Independent
Komisaris Independen yaitu Muhammad Isnaini                          Commissioner, namely Muhammad Isnaini, who
yang diangkat pada 11 Oktober 2023 berdasarkan                       was appointed on October 11, 2023 based on the
Surat Keputusan Menteri BUMN No. SK-281/                             Minister of State-Owned Enterprises Decree No. SK-
MBU/10/2023 dan No. 1068-DIR/HCB/10/2023                             281/MBU/10/2023 and No. 1068-DIR/HCB/10/2023
tentang Pengangkatan Anggota Dewan Komisaris                         concerning the Appointment of Members of the
PT Pegadaian. Dengan demikian komposisi Dewan                        Board of Commissioners of PT Pegadaian. Thus, the
Komisaris per 31 Desember 2023 adalah sebagai                        composition of the Board of Commissioners as of
berikut:                                                             December 31, 2023 is as follows:


                                                                                                                   Periode
   Nama             Jabatan                            Dasar Pengangkatan                   Masa Jabatan
   Name              Position                          Basis of Appointment                  Term of Office        Jabatan
                                                                                                                 Service Period
Loto           Komisaris Utama        Surat Keputusan Menteri BUMN No. SK-59/              27 Februari 2020 - Ke-1
Srinaita       President              MBU/02/2020 tanggal 27 Februari 2020                 RUPS Tahun 2025 1st
Ginting        Commissioner           Decree of the Minister of SOEs No. SK-59/            February 27, 2020
                                      MBU/02/2020 dated February 27, 2020                  – GMS in 2025
Umiyatun       Komisaris              Surat Keputusan Menteri BUMN dan Direktur            25 April 2022 -      Ke-2
Hayati         Commissioner           Utama PT Bank Rakyat Indonesia, TBK. No. SK-105/     RUPS Tahun 2027      2nd
Triastuti                             MBU/04/2022, dan No. 0014-DIR/HCB/04/2022            April 25, 2022 –
                                      tanggal 25 April 2022                                GMS in 2027
                                      Decree of the Minister of SOEs and the President
                                      Director of PT Bank Rakyat Indonesia, TBK. No. SK-
                                      105/MBU/04/2022, and No. 0014-DIR/HCB/04/2022
                                      dated April 25, 2022
Sudarto        Komisaris              Surat Keputusan Menteri BUMN No. SK-248/             17 Oktober 2019 -    Ke-1
               Commissioner           MBU/10/2019 tanggal 17 Oktober 2019                  RUPS Tahun 2024      1st
                                      Decree of the Minister of SOEs No. SK-248/           October 17, 2019 –
                                      MBU/10/2019 dated October 17, 2019                   GMS in 2024
Rini           Komisaris              Surat Keputusan Menteri BUMN No. SK-14/              9 Januari 2020 -     Ke-1
Widyantini     Commissioner           MBU/01/2020 tanggal 9 Januari 2020                   RUPS Tahun 2025      1st
                                      Decree of the Minister of SOEs No. SK-14/            January 9, 2020 –
                                      MBU/01/2020 dated January 9, 2020                    GMS in 2025
Makmur         Komisaris              Surat Keputusan Menteri BUMN No. SK-59/              27 Februari 2020 - Ke-1
Keliat         Independen             MBU/02/2020 tanggal 27 Februari 2020                 RUPS Tahun 2025 1st
               Independent            Decree of the Minister of SOEs No. SK-59/            February 27, 2020
               Commissioner           MBU/02/2020 dated February 27, 2020                  – GMS in 2025
Nezar          Komisaris              Surat Keputusan Menteri BUMN dan Direktur            25 April 2022 -      Ke-1
Patria         Independen             Utama PT Bank Rakyat Indonesia, Tbk. No. SK-105/     RUPS Tahun 2027      1st
               Independent            MBU/04/2022, dan No. 0014-DIR/HCB/04/2022            April 25, 2022 –
               Commissioner           tanggal 25 April 2022                                GMS in 2027
                                      Decree of the Minister of SOEs and the President
                                      Director of PT Bank Rakyat Indonesia, Tbk. No. SK-
                                      105/MBU/04/2022, and No. 0014-DIR/HCB/04/2022
                                      dated April 25, 2022
Yudi      Komisaris                   Surat Keputusan Menteri BUMN dan Direktur            25 April 2022 -      Ke-1
Priambodo Independen                  Utama PT Bank Rakyat Indonesia, Tbk. No. SK-105/     RUPS Tahun 2027      1st
P.        Independent                 MBU/04/2022, dan No. 0014-DIR/HCB/04/2022            April 25, 2022 –
          Commissioner                tanggal 25 April 2022                                GMS in 2027
                                      Decree of the Minister of SOEs and the President
                                      Director of PT Bank Rakyat Indonesia, Tbk. No. SK-
                                      105/MBU/04/2022, and No. 0014-DIR/HCB/04/2022
                                      dated April 25, 2022
Muhammad Komisaris                    Surat Keputusan Menteri BUMN No. SK-281/             11 Oktober 2023 –    Ke-1
Isnaini* Independen                   MBU/10/2023 dan No. 1068-DIR/HCB/10/2023             RUPS Tahun 2028      1st
         Independent                  Decree of the Minister of SOEs No. SK-281/           October 11, 2023 –
         Commissioner                 MBU/10/2023 and No. 1068-DIR/HCB/10/2023             GMS in 2028
* Efektif setelah ada surat persetujuan OJK
* Effective after obtaining approval letter from OJK



PT Pegadaian | 2023 Annual Report                                                                                            43
Page 44
Laporan Manajemen
Management Report




Penutup                                              Final Appreciation
Atas seluruh capaian Perseroan selama tahun          For all of the Company’s achievements during 2023,
2023, Kami, selaku Dewan Komisaris PT Pegadaian      we, as the Board of Commissioners of PT Pegadaian,
menyampaikan apresiasi dan penghargaan atas          would like to express our appreciation and gratitude
semangat, dedikasi dan pengabdian segenap            for the enthusiasm and dedication of the Board of
jajaran Direksi, Manajemen dan Karyawan dalam        Directors, Management and Employees in realizing the
merealisasikan capaian kinerja Perseroan. Tak lupa   Company’s performance achievements. The Board of
Dewan Komisaris juga mengucapkan terima kasih        Commissioners would also like to thank Shareholders,
kepada Pemegang Saham, konsumen atau pelanggan,      consumers/ customers, business partners, and
mitra bisnis, pemangku kepentingan lainnya atas      other stakeholders for their trust in supporting the
kepercayaannya dalam mendukung kelangsungan          sustainability of the business.
usaha.




                                        Jakarta, Maret/March 2024




                                          Loto Srinaita Ginting
                                            Komisaris Utama
                                         President Commissioner




44                                                                    Laporan Tahunan 2023 | PT Pegadaian
Page 45
PT Pegadaian | 2023 Annual Report   45
Page 46
Laporan Manajemen
Management Report




Laporan Direksi
 Board of Directors’ Report




Damar Latri Setiawan
Direktur Utama
President Director

46                            Laporan Tahunan 2023 | PT Pegadaian
Page 47
Para Pemegang Saham dan Pemangku Kepentingan           Dear Respected Shareholders and Stakeholders,
yang Terhormat,


Di sepanjang tahun 2023, PT Pegadaian terus            Throughout 2023, PT Pegadaian continued to
mengoptimalkan kapasitas dan perannya dalam            optimize its capacity and role in achieving better
meraih pencapaian kerja yang lebih baik di tengah      work achievements amidst challenging global
kondisi perekonomian global yang penuh tantangan.      economic conditions. These efforts are based on the
Upaya tersebut dilandasi oleh pemahaman dan            Company’s understanding and belief, which interprets
keyakinan Perseroan yang memaknai kinerja dan          performance and hard work as a form of responsibility
kerja keras sebagai wujud tanggung jawab terhadap      for the loyalty and trust given by all stakeholders.
loyalitas dan kepercayaan yang diberikan oleh          The publication of the Annual Report for the 2023
segenap pemangku kepentingan. Penerbitan Laporan       financial year is a proof of the Company’s commitment
Tahunan untuk tahun buku 2023 merupakan bukti          to implementing accountability and responsibility to
komitmen Perseroan dalam penerapan akuntabilitas       shareholders and other stakeholders, which refers to
dan tanggung jawab kepada pemegang saham dan           the business plan determined based on the principles
pemangku kepentingan lainnya yang mengacu pada         of accountability, professionalism, and compliance
rencana bisnis yang ditetapkan dengan berprinsip       with applicable laws and regulations. Furthermore,
pada akuntabilitas, profesionalisme, serta kepatuhan   please allow us as the Board of Directors to convey
terhadap peraturan perundang-undangan yang             the management of the Company in the 2023 financial
berlaku. Selanjutnya perkenankanlah kami selaku        year.
Direksi untuk menyampaikan pengelolaan Perseroan
di tahun buku 2023.


Ulasan Makro Ekonomi dan Segmen                        Macro Economic and Industry
Industri                                               Segment Review

Ekonomi Global                                         Global Economy
Dikutip dari Laporan Perekonomian Bank Indonesia       Excerpted from the 2023 Economic Report of Bank
tahun 2023, pertumbuhan ekonomi global melambat        Indonesia, global economic growth slowed down
dengan ketidakpastian yang semakin meningkat.          amidst increasing uncertainty. After recording a high
Setelah mencatat pertumbuhan tinggi sebesar 3,5%       growth of 3.5% in 2022, global economic growth in
pada 2022, pertumbuhan ekonomi dunia pada 2023         2023 is projected to decline to 3.0% and continue
diperkirakan turun ke 3,0% dan terus melambat          to slow down to 2.8% in 2024. Global economic
menjadi 2,8% pada 2024. Kinerja ekonomi global         performance in 2023 showed the divergence in growth
pada 2023 menampakkan divergensi pertumbuhan           that occurs between developed countries, especially
yang terjadi antara negara maju, terutama Amerika      the United States (US), which has relatively high
Serikat (AS) yang tumbuh relatif tinggi, dengan        growth, with EMDE countries experiencing decline and
negara-negara EMDEs yang mengalami penurunan           stagnation. Economic growth in developed countries
dan stagnasi. Pertumbuhan ekonomi negara maju          is predicted to decline from 1.6% in 2023 to 1.4% in
diprakirakan akan turun dari 1,6% pada 2023 menjadi    2024 before increasing to 1.7% in 2025. Meanwhile,
1,4% pada 2024 sebelum meningkat menjadi 1,7%          growth in EMDEs decrease from 4.0% in 2023 to




PT Pegadaian | 2023 Annual Report                                                                        47
Page 48
Laporan Manajemen
Management Report




pada 2025. Sementara pertumbuhan negara EMDEs              3.8% in 2024 and remain stagnant at 3.8% in 2025. In
akan turun dari 4,0% pada 2023 menjadi 3,8% pada           developed countries, economic growth is driven by
2024 dan stagnan 3,8% pada 2025. Di negara maju,           the United States (US), which grew relatively high of
pertumbuhan ekonomi didorong oleh Amerika Serikat          2.3% in 2023, supported by household consumption
(AS) yang tumbuh relatif tinggi yaitu 2,3% pada 2023,      and the domestic-oriented service sectors.
ditopang oleh konsumsi rumah tangga dan sektor jasa
yang berorientasi domestik.


Sementara itu, ekonomi Tiongkok melemah seiring            Meanwhile, China’s economy weakened along with
dengan konsumsi rumah tangga dan penurunan kinerja         household consumption and declining performance in
sektor properti. India menjadi salah satu pusat ekonomi    the property sector. India is one of the world’s economic
dunia, dengan pertumbuhan 6,7% pada 2023 menjadi           centers, with growth of 6.7% in 2023, declining to
5,8% pada 2024 dan kembali meningkat ke 6,0% pada          5.8% in 2024, and increasing again to 6.0% in 2025.
2025. Negara ASEAN-5 juga menunjukkan kinerja              The ASEAN-5 countries also show relatively good
yang cukup baik, dengan prakiraan pertumbuhan 4,4%         performance, with a growth forecast of 4.4% in 2023
pada 2023 dan 2024, serta meningkat menjadi 4,6%           and 2024, and increasing to 4.6% in 2025. In addition
pada 2025. Di samping tetap kuatnya permintaan             to the continued strength of domestic demand, growth
domestik, pertumbuhan India dan ASEAN-5 juga               in India and ASEAN-5 is also supported by trade and
didukung oleh kebijakan perdagangan dan investasi          investment policies that remain open amidst ongoing
yang tetap terbuka di tengah fragmentasi geopolitik        geopolitical fragmentation.
yang berlanjut.


Ekonomi Indonesia                                          Indonesia’s Economy
Di sisi lain, pertumbuhan ekonomi Indonesia 2023           On the other hand, Indonesia’s economic growth in
tetap kuat di tengah perlambatan ekonomi global. Hal       2023 remained strong amidst the global economic
ini didorong oleh peningkatan permintaan domestik          slowdown, driven by increased domestic demand
dan kinerja ekspor yang terus positif. Pertumbuhan         and continued positive export performance. Export
ekspor didukung oleh permintaan kuat dari mitra            growth was supported by strong demand from key
perdagangan utama. Indonesia sendiri menikmati             trading partners. Indonesia itself enjoys a “surplus”
“surplus” pada kenaikan harga beberapa komoditas.          due to rising prices of several commodities. Household
Konsumsi rumah tangga meningkat seiring dengan             consumption increased along with increased mobility
peningkatan mobilitas dan daya beli yang meningkat,        and increased purchasing power, as well as decreased
serta penurunan inflasi. Kinerja Neraca Pembayaran         inflation. The performance of Indonesia’s Balance of
Indonesia (NPI) mendukung tetap terjaganya stabilitas      Payments (NPI) supports the maintenance of external
eksternal. Penguatan nilai tukar Rupiah berlanjut          stability. The strengthening of the Rupiah exchange
sejalan dengan konsistensi kebijakan moneter Bank          rate continued in line with the consistency of Bank
Indonesia dan mulai meredanya ketidakpastian pasar         Indonesia’s monetary policy and the global financial
keuangan global.                                           market uncertainty began to ease.


Berdasarkan     Lapangan      Usaha     (LU),   kinerja    Based on the Business Fields (LU), the economic
perekonomian terutama didorong oleh Perdagangan            performance is mainly driven by Wholesale and Retail
Besar dan Eceran, Industri Pengolahan, serta Konstruksi.   Trade, Manufacturing Industry, and Construction. Bank
Bank Indonesia memperkirakan pertumbuhan ekonomi           Indonesia estimates that economic growth in 2023
2023 berada dalam kisaran 4,5-5,3%. Pada 2024,             was in the range of 4.5-5.3%. In 2024, consumption
kinerja konsumsi, baik swasta maupun Pemerintah,           performance, both private and Government, and
dan investasi diperkirakan terus meningkat sejalan         investment are expected to continue to increase in
dengan keyakinan konsumsi masyarakat yang                  line with the strong public consumption confidence,
tetap kuat, dampak positif pelaksanaan Pemilu,             positive impact of the election, and sustainability of
serta keberlanjutan pembangunan Proyek Strategis           the National Strategic Project (PSN) development.
Nasional (PSN).


Dari segi inflasi, Indonesia pada tahun 2023 terbilang     In terms of inflation, in 2023, Indonesia managed to
dapat mengendalikan tingkat inflasi yang turun secara      control the inflation rate, which was gradually declined.
bertahap. Pada kuartal kedua tahun 2023, inflasi turun     In the second quarter of 2023, inflation declined to
4,0% (yoy) dimana pada tahun sebelumnya berapa             4.0% (yoy), compared to the previous year’s highest
pada level tertinggi di 5,6% (yoy) pada Q4 tahun 2022.     level of 5.6% (yoy) in Q4 2022. However, the high




48                                                                            Laporan Tahunan 2023 | PT Pegadaian
Page 49
Akan tetapi, tingkat inflasi yang tinggi di Indonesia     inflation rate in Indonesia itself is still dominated by
sendiri masih didominasi pada Indonesia bagian timur.     the eastern part of Indonesia. The Eastern Indonesia
Wilayah Indonesia Timur yang mengalami tingkat            regions experiencing high inflation rates are East Nusa
inflasi tinggi yaitu pada Nusa Tenggara Timur, Sulawesi   Tenggara, North Sulawesi, Maluku, West Papua, and
Utara, Maluku, Papua Barat, dan Sulawesi Barat.           West Sulawesi. The increase in inflation was caused by
Kenaikan inflasi tersebut disebabkan oleh kenaikan        the rise in air transportation fares and several increases
tarif angkutan udara dan beberapa kenaikan harga          in food prices due to weather/ climate disruptions and
pangan karena gangguan cuaca/iklim dan gelombang          sea waves, which can affect the logistics costs for some
laut sehingga hal ini mampu mempengaruhi tingkat          staple goods and other commodities. Meanwhile, the
biaya logistik untuk beberapa bahan pokok dan             inflation rate in the Java region is heading towards a
lainnya. Sedangkan tingkat inflasi pada wilayah Jawa      much more stable level.
sudah menuju pada tingkat inflasi yang jauh lebih
stabil.


Segmen Industri                                           Industry Segment
Pegadaian merupakan lembaga keuangan yang                 Pegadaian is a financial institution that has provided
memberikan jasa gadai terbesar di Indonesia selama        the largest pawn services in Indonesia for more than
lebih dari 120 tahun. Kompetitor Pegadaian secara         120 years. Pegadaian’s competitors directly come from
langsung berasal dari perusahaan pergadaian swasta,       private pawn companies, including Sharia banking,
termasuk perbankan syariah yang menawarkan produk         which offers gold pawn products. This was triggered
gadai emas. Hal ini dipicu oleh regulasi dari OJK yang    by regulations from OJK, which allowed private pawn
memperbolehkan perusahaan pergadaian swasta               companies to offer pawn services to the public. Based
untuk menawarkan layanan gadai kepada masyarakat.         on statistics from Indonesian pawn companies, in
Berdasarkan     statistik    perusahaan     pergadaian    November 2023, there were 153 industrial units, and
Indonesia pada bulan November 2023 sebanyak               the credit disbursed grew by 19% (yoy). Substitute
153 unit industri dan kredit yang disalurkan tumbuh       service products from pawn services include the multi-
19% (yoy). Produk layanan substitusi dari pegadaian       finance and banking industries, which grew 14.92%
diantaranya industri multifinance dan perbankan yang      (yoy) and 8.99% (yoy) in September 2023.
tumbuh 14,92 % (yoy) dan 8,99% (yoy) pada bulan
September 2023.


Kendala yang Dihadapi dan                                 Challenges and Solutions
Penanganannya
Iklim perekonomian makro maupun mikro di sepanjang        The macro and micro economic climate throughout
tahun 2023 bergerak secara dinamis, hal tersebut          2023 moved dynamically, creating its own challenges
menimbulkan tantangan tersendiri selaras dengan           in line with the impact of corporate performance on
dampak kinerja korporasi pada masing-masing               each business segment, including the pawn business
segmen usaha, tak terkecuali segmen usaha gadai di        segment in Indonesia.
Indonesia.


Beberapa kendala yang dihadapi oleh PT Pegadaian di       Some of the challenges faced by PT Pegadaian in
tahun 2023 antara lain:                                   2023 include:
1. Source of Fund                                         1. Source of Fund
   Mitra bank terus menaikkan rate hingga batas              Bank partners continued to increase their rates to
   bawah menyebabkan Cost of Funds (COF) naik                the lower limit, causing the Cost of Funds (COF)
   signifikan hingga level 6.00-6.25 dari 4.00 di tahun      to rise significantly to the level of 6.00-6.25 from
   sebelumnya.                                               4.00 in the previous year.
2. Gap-to-entering New Business                           2. Gap-to-entering New Business
   Hal ini bertujuan untuk Perseroan memasuki bisnis         This aims to allow the Company to enter new
   baru diluar Gadai. Selain itu juga untuk mewujudkan       businesses outside Gadai. Additionally, to realize
   visi baru Pegadaian yaitu terdapat kapabilitas baru       Pegadaian’s new vision, every organ of the
   yang harus dimiliki oleh setiap organ Perseroan.          Company must possess new capabilities.




PT Pegadaian | 2023 Annual Report                                                                                49
Page 50
Laporan Manajemen
Management Report




3. Post-holding Integration                                3. Post-holding Integration
   Dalam holding Ultra Mikro banyak potential benefit         In Ultra Micro holding, there are many potential
   yang belum dimaksimalkan. Hal tersebut akan                benefits that have not been maximized. This
   terlaksana melalui integrasi menyeluruh terutama           will   be    achieved    through     comprehensive
   aspek optimalisasi jaringan/channel.                       integration, especially aspects of network/channel
                                                              optimization.
4. Regulasi Pergadaian                                     4. Pawn Regulations
   OJK akan mengeluarkan POJK yang menjadi                    OJK will issue POJK which will be a new challenge
   tantangan baru bagi Perseroan. POJK Pergadaian             for the Company. POJK on Pawn provides
   memberikan kemudahan izin usaha gadai swasta               convenience for private pawn business permits at
   di tingkat regional, koperasi diperbolehkan                regional level, cooperatives are allowed to provide
   menyalurkan jasa layanan gadai, Investor asing             pawn services, and foreign investors are allowed to
   boleh turut meramaikan industri pergadaian di              participate in the pawn industry in Indonesia.
   Indonesia.
5. Tight Competition in Industries                         5. Tight Competition in Industries
   Pertumbuhan kredit di Industri Pergadaian secara           Credit growth in the Pawn Industry yoy as of
   yoy September 2023 (17%) unggul tipis dengan               September 2023 (17%) is slightly surpasses that of
   industri P2P fintech (14%) dan industri multifinance.      the P2P fintech industry (14%) and the multi-finance
                                                              industry.
6. Rapid Growth of Technologies                            6. Rapid Growth of Technologies
   Perkembangan teknologi yang cepat berubah                  Technological developments are rapidly changing
   dan mengubah customer behaviour sehingga                   customer behaviour, requiring rapid adaptation in
   dibutuhkan adaptasi yang cepat dari sisi teknologi         terms of technology and services.
   dan layanan.


Guna menjamin inisiatif     strategis yang selaras         To ensure strategic initiatives aligned with the
dengan pencapaian shareholder’s aspiration dan             achievement of shareholder’s aspirations and RJP,
RJP, digunakan skema business strategy map yang            a business strategy map scheme is used, depicting
menggambarkan fokus strategi dan fokus lead                the strategic focus and lead indicator focus of the
indicator kinerja Perseroan yang selaras dengan            Company’s performance aligned with the G-STAR+
strategi G-STAR+ dalam RJPP 2020-2024. Dengan              strategy in the 2020-2024 RJPP. Amidst global and
dilatarbelakangi ketidakpastian ekonomi global             national economic uncertainties, the spirit of economic
dan nasional, semangat pemulihan ekonomi di era            recovery in the pandemic era, as well as ultra-micro
pandemi, serta sinergi ekosistem ultra mikro, maka         ecosystem synergy, in 2023, the Company chose the
pada tahun 2023 Perseroan memilih tema “Growing            theme “Growing Stronger: Increasing Business Scale
Stronger: Peningkatan Skala Bisnis melalui Integrated      through the Integrated Financial & Gold Ecosystem,”
Financial & Gold Ecosystem”, dengan fokus Annual           with the focus on the 2023 Annual Thematic which
Thematic 2023 yang menitikberatkan pada:                   emphasizing on:


1.   Rapid Growth sebagai strategi bisnis yang meliputi:   1.   Rapid Growth as a business strategy which
                                                                includes:
     a. Retention (Rollover): Fokus strategi untuk scale        a. Retention (Rollover): Focus strategy to scale
        up pelanggan menjadi Customer Loyalty dan                   up customers to become Customer Loyalty and
        mencegah mereka beralih ke kompetitor.                      prevent them from switching to competitors.
     b. Acquisition (New Customer): Fokus strategi              b. Acquisition (New Customer): Strategic focus
        untuk mengakuisisi pelanggan melalui market                 on acquiring customers through market
        penetration, market development, product                    penetration, market development, product
        development atau diversification.                           development or diversification.
     c. Booster (Scale-up B2B): Fokus strategi untuk            c. Booster (Scale-up B2B): Strategic focus for
        percepatan bisnis melalui program Cross                     business acceleration through the Cross Selling
        Selling. Sinergi dengan mitra strategis dan                 program. Synergy with strategic partners and
        Customer Experience.                                        Customer Experience.




50                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 51
2. Enabler Business sebagai strategi supporting dari                                                                                    2. Enabler Business as a supporting strategy for
   bisnis yang meliputi:                                                                                                                   business which includes:
   a. Productivity     Accelerator:    Fokus    strategi                                                                                   a. Productivity Accelerator: Strategic focus on
      peningkatan produktivitas SDM dan Tekonologi                                                                                            increasing HR productivity and Information
      Informasi sebagai accelerator pertumbuhan                                                                                               Technology as accelerator for business growth
      bisnis melalui process improvement.                                                                                                     through process improvement.
   b. Risk     Mitigation:    Fokus    strategi   untuk                                                                                    b. Risk Mitigation: Strategic focus on improving the
      meningkatkan kualitas aset produktif serta                                                                                              quality of productive assets and as accelerator
      sebagai accelerator peningkatan peluang bisnis                                                                                          for increasing business opportunities through
      melalui proses identifikasi risiko.                                                                                                     the risk identification process.
   c. Sustainable      Resilience:    Fokus     strategi                                                                                   c. Sustainable      Resilience:   Strategic    focus
      prioritisasi   keberlanjutan     bisnis   dengan                                                                                        on prioritizing business sustainability by
      meningkatkan ketahanan bisnis, lingkungan,                                                                                              increasing business, environmental, social and
      sosial dan tata kelola.                                                                                                                 governance resilience.


Peran Direksi dalam Penerapan                                                                                                           The Role of the Board of Directors in
Kebijakan Strategis                                                                                                                     Implementing Strategic Policy
Berdasarkan kondisi di atas, Direksi beserta jajaran                                                                                    Based on the aforementioned conditions, the Board
senantiasa berkomitmen untuk fokus terhadap Annual                                                                                      of Directors, along with the management team always
Thematic Perseroan dalam rangka mencapai target                                                                                         committed to focusing on the Company’s Annual
yang telah ditetapkan pada tahun 2023 dengan 5                                                                                          Thematic to achieve the targets that have been set
sasaran objective yaitu peningkatan nasabah aktif,                                                                                      in 2023 with 5 objective targets, namely increasing
peningkatan OSL Aktif, penurunan NPL, Efisiensi                                                                                         active customers, increasing Active OSL, reducing
BOPO, serta peningkatan laba. Kemudian, 2 Fokus                                                                                         NPL, BOPO efficiency, and increasing profits. Then,
Annual Thematic telah dilakukan proses alignment                                                                                        the 2 Annual Thematic Focuses have implemented an
melalui house of strategy, sebagaimana dideskripsikan                                                                                   alignment process through the house of strategy, as
pada grafis di bawah ini:                                                                                                               described in the graphic below:




                                                                                                                                                                                           Our Roadmap RJPP 2022-2023
                                                                                             Elevate

                                                                                       Growing Stronger:

                                                            Peningkatan skala bisnis melalui Integrated Financial & Gold Ecosystem
                                                                                                                                                                                        Our Annual Thematic RKAP 2023
                                                         Increasing business scale through the Integrated Financial & Gold Ecosystem


                                                                         Nasabah
                                                                         Customer
                                                                                      OSL          NPL         BOPO            Laba
                                                                                                                               Profit
                                                                                                                                                                                                    Our Objective’s RKAP 2023


                                                                         Rapid Growth (Business Strategy)
                                                                                                                                                                                        Our Business
Our Focus Strategy RKAP 2023




                                                                                                                                                                                        Strategic Initiative’s RKAP 2023
                               Fokus strategi untuk scale up pelanggan                  Fokus strategi untuk mengakuisisi                    Fokus strategi untuk percepatan bisnis
                               menjadi Customer Loyalty dan mencegah                 pelanggan melalui market penetration,                   melalui program Cross Selling. Sinergi     1. Penguatan Bisnis Inti (Retention)
                                    mereka beralih ke competitor                    market development, product development                   dengan mitra strategis dan Customer       2. Perluasan Bisnis Syariah (Acquisition)
                               Focus strategy to scale up customers to                         atau diversification                                        Experience.                  3. Monoline Business Model (Acquisition)
                                become Customer Loyalty and prevent                  Focus strategy on acquiring customers                  Strategic focus for business acceleration   4. New Revenue Stream (Acquisition)
                                 them from switching to competitors                    through market penetration, market                 through the Cross Selling program. Synergy    5. Market Penetration (Booster)
                                                                                     development, product development or                      with strategic partners and Customer      6. Penguatan Channel & Layanan (Acquisition)
                                        Retention (Rollover)                                      diversification                                          Experience.                  1. Strengthening Core Business (Retention)
                                                                                                                                                                                        2. Sharia Business Expansion (Acquisition)
                                                                                          Acquisition (New Customer)                                Booster (Scale-up B2B)              3. Monoline Business Model (Acquisition)
                                                                                                                                                                                        4. New Revenue Stream (Acquisition)
                                                                                                                                                                                        5. Market Penetration (Booster)
                                                                                                                                                                                        6. Strengthening Channels & Services (Acquisition)

                                                                         Rapid Growth (Business Strategy)

                                                                                                                                                                                        Our Supporting
                                       Productivity Accelerator                                  Risk Mitigation                                    Sustainable Resilience
                                                                                                                                                                                        Strategic Initiative’s RKAP 2023
                                       Fokus strategi peningkatan                      Fokus strategi untuk meningkatkan                            Fokus strategi prioritisasi
                                   produktivitas SDM dan Teknologi                    kualitas asset produktif serta sebagai                       keberlanjutan bisnis dengan          1. Use-case Analytic (Productivity Accelerator)
                                     Informasi sebagai accelerator                      accelerator peningkatan peluang                          meningkatkan ketahanan bisnis,         2. Sustainable Finance (Sustainable Resilience)
                                  pertumbuhan bisnis melalui process                    bisnis melalui prosesi identifikasi                    lingkungan, sosial, dan tata kelola      3. Peningkatan Kualitas Kredit (Risk Mitigation)
                                             improvement                                                risiko                                    Focus on prioritizing business        4. Penguatan Brigade Madani (Productivity Accelerator)
                                     Focus on strategy to increase                        Focus strategy to improve the                       sustainability strategy by increasing     5. Scale Up Human Capital (Productivity Accelerator)
                                    HR productivity and Information                      quality of productive assets and                     business, environmental, social and       6. Enhance Integrated IT (Productivity Accelerator)
                                     Technology as accelerator for                       act as accelerator for increasing                           governance resilience              7. Integrated Govermance, Risk & Compliance (Sustainable Resilience)
                                   business growth through process                     business opportunities through risk                                                              8. Work Process Automation (Productivity Accelerator)
                                             improvement                                       identification process                                                                   1. Use-case Analytic (Productivity Accelerator)
                                                                                                                                                                                        2. Sustainable Finance (Sustainable Resilience)
                                                                                                                                                                                        3. Improving Credit Quality (Risk Mitigation)
                                                                                                                                                                                        4. Strengthening the Brigade Madani (Productivity Accelerator)
                                                                                                                                                                                        5. Scale Up Human Capital (Productivity Accelerator)
                                                                                                                                                                                        6. Enhance Integrated IT (Productivity Accelerator)
                                                                                                                                                                                        7. Integrated Governance, Risk & Compliance (Sustainable Resilience)
                                                                                                                                                                                        8. Work Process Automation (Productivity Accelerator)




PT Pegadaian | 2023 Annual Report                                                                                                                                                                                                            51
Page 52
Laporan Manajemen
Management Report




Grafis di atas merupakan rangkaian end-to-end               The graphic above is a series of end-to-end corporate
strategi korporasi yang memuat:                             strategies, which include:
1. Aspek-aspek yang melatarbelakangi penyusunan             1. The aspects underlying the formulation of the
    strategi, seperti aspek ekonomi, bisnis, operasional,       strategy, such as economic, business, operational,
    teknologi, dan sumber daya manusia.                         technological, and human resources aspects.
2. Prioritas Kementerian BUMN yakni Nilai Ekonomi           2. The priorities of the Ministry of SOEs, such as
    & Sosial untuk Indonesia, Inovasi Model Bisnis,             Economic & Social Value for Indonesia, Business
    Kepemimpinan Teknologi, Peningkatan Investasi,              Model Innovation, Technological Leadership,
    Pengembangan Talenta, dan ditambah dengan                   Increased Investment, Talent Development, as
    unsur yang juga menjadi perhatian manajemen                 well as elements that are also of concern to
    dan pemegang saham yakni Good Corporate                     management and shareholders, namely Good
    Governance (GCG).                                           Corporate Governance (GCG).
3. 14 Inisiatif Strategis yang menjadi upaya atau cara      3. The 14 Strategic Initiatives as the Company’s efforts
    Perseroan untuk mewujudkan target kinerja tahun             or ways to realize its 2023 performance targets,
    2023, yang mengacu pada keenam prioritas BUMN               referring to the six SOEs priorities and also the
    dan juga fokus annual thematic tahun 2023. Ke-14            annual thematic focus for 2023. The 14 Strategic
    Inisiatif Strategis tersebut antara lain:                   Initiatives include:
    • Penguatan Bisnis Inti meliputi penguatan                  • Strengthening the Core Business includes
        produk/fitur dan proses bisnis, berorientasi                 strengthening products/features and business
        pada peningkatan kinerja bisnis Konvensial.                  processes,     oriented   towards    improving
                                                                     conventional business performance.
     •   Perluasan     Bisnis    Syariah      meliputi          • Sharia Business Expansion includes product/
         pengembangan produk/fitur dan proses bisnis,                feature and business process development,
         berorientasi pada peningkatan kinerja bisnis                oriented towards improving Sharia business
         Syariah.                                                    performance.
     •   Monoline Business Model meliputi peningkatan           • Monoline Business Model includes increasing
         portofolio dan skala bisnis Mikro melalui                   the portfolio and scale of the Micro business
         alignment produk dengan Grup Holding.                       through product alignment with the Holding
                                                                     Group.
     •   New Revenue Stream meliputi perluasan/                 • New Revenue Stream includes expansion/
         eksplorasi bisnis baru untuk mendapatkan                    exploration of new businesses to obtain
         new potential market melalui pengembangan                   new potential markets through new product
         produk baru dan inorganic growth.                           development and inorganic growth.
     •   Penetrasi Pasar Korporasi melalui peningkatan          • Corporate Market Penetration by increasing
         penetrasi pasar korporasi (B2B) dengan                      corporate market penetration (B2B) with
         program kelembagaan dan penyelarasan                        institutional programs and business process
         proses bisnis.                                              alignment.
     •   Penguatan Channel & Layanan meliputi                   • Strengthening Channels & Services includes
         penguatan jaringan fisik & digital dengan bisnis            strengthening physical & digital networks with
         model improvement untuk meningkatkan                        business model improvements to increase
         service excellence kepada customer.                         customer service excellence.
     •   Use-case Analytic melalui pengembangan                 • Use-case Analytics through the development of
         use-case Big Data Analytic untuk mendukung                  use-case Big Data Analytic to support business
         kebutuhan bisnis dan Mitigasi Risiko untuk                  needs and Risk Mitigation.
         mendukung kebutuhan bisnis dan Mitigasi
         Risiko.
     •   Sustainable      Finance     meliputi     fokus       •   Sustainable Finance includes focus on
         pertumbuhan          berkelanjutan      melalui           sustainable growth through economic, social
         penyelarasan ekonomi, sosial, dan lingkungan              and environmental harmonization.
         hidup.
     •   Peningkatan Kualitas Kredit meliputi fokus            •   Improving Credit Quality includes focus on
         menjaga dan menyehatkan kualitas kredit                   maintaining and improving credit quality end-
         secara end-to-end (front end, middle end, back            to-end (front end, middle end, back end).
         end).




52                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 53
   •  Penguatan Brigade Madani melalui peningkatan            •   Strengthening the Brigade Madani by increasing
      produktivitas 3 entitas dengan mendorong                    the productivity of 3 entities by promoting the
      internalisasi culture activation program.                   internalization of the culture activation program.
   • Scale Up Human Capital meliputi peningkatan              • Scale Up Human Capital includes increasing
      kapabilitas       dan      kompetensi      untuk            capabilities and competencies to improve talent
      meningkatkan talent & produktivitas SDM.                    and productivity of human resources.
   • Enhance Integrated IT meliputi penyelarasan              • Enhance Integrated IT includes aligning and
      dan penguatan fungsi TI dengan transformasi                 strengthening IT functions with business
      bisnis dan Grup Holding.                                    transformation and the Holding Group.
   • Integrated GRC melalui program peningkatan               • Integrated GRC through a program to improve
      tata kelola manajemen risiko, kepatuhan untuk               risk management governance, compliance for
      value added Perseroan.                                      value-added to the Company.
   • Work Process Automation meliputi fokus                   • Work Process Automation includes focusing
      efisiensi proses kerja dan mereduksi error                  on workflow efficiency and reducing errors for
      untuk percepatan bisnis & operasional.                      business and operational acceleration.
4. Goals atau tujuan yang ingin dicapai, serta menjadi     4. Goals or objectives to be achieved, as well as the
   fokus sasaran seluruh elemen Perseroan dalam               target focus for all elements of the Company in the
   tahun berjalan, yakni nasabah aktif, OSL aktif, NPL,       current year, namely active customers, active OSL,
   BOPO dan Laba.                                             NPL, BOPO, and Profit.


Kinerja Tahun 2023 dan                                     Performance in 2023 and Its
Perbandingannya terhadap Target                            Comparison to Targets
Sepanjang tahun 2023 iklim usaha nasional memang           Throughout 2023, the national business climate
dipenuhi dengan berbagai tantangan, tetapi hal itu tak     was filled with various challenges, but this did not
menyurutkan kinerja usaha Perseroan yang senantiasa        discourage the Company’s business performance, which
bergerak positif. Segenap manajemen berhasil               continues to move positively. The entire management
menerapkan strategi dan inisiatif yang tepat sehingga      succeeded in implementing the right strategies and
Perseroan berhasil membukukan pencapaian secara            initiatives, enabling the Company to achieve optimal
optimal dan berkelanjutan. Dalam penetapan RKAP,           and sustainable performance. In determining the
PT Pegadaian senantiasa memperkuat fondasi bisnis          RKAP, PT Pegadaian always strengthens its business
melalui kebijakan strategis yang tepat sasaran. Di         foundation through targeted strategic policies. In 2023,
tahun 2023, PT Pegadaian merencanakan perolehan            PT Pegadaian plans to acquire several substantial
dari beberapa komponen substansial sebagai tolak           components as a benchmark for assessing the
ukur dalam menilai kinerja Perseroan. Perbandingan         Company’s performance. The comparison between
antara rencana dan realisasi adalah sebagai berikut:       plans and realization is as follows:


Aset                                                       Assets
Per 31 Desember 2023, Perseroan membukukan                 As of December 31, 2023, the Company recorded
jumlah aset sebesar Rp82.585.431 juta, mengalami           total assets of Rp82,585,431 million, an increase of
peningkatan Rp9.255.641 juta atau 12,62% dibanding         Rp9,255,641 million or 12.62% compared to 2022 of
tahun 2022 yang sebesar Rp73.329.790 juta.                 Rp73,329,790 million. The increase in the Company’s
Peningkatan jumlah aset Perseroan disebabkan oleh          total assets was due to a 14.53% growth in current
pertumbuhan aset lancar sebesar 14,53% yang di             assets supported by loans. The Acquisition of the
topang oleh pinjaman yang diberikan. Perolehan aset        Company’s assets was contributed by current assets
Perseroan dikontribusikan dari aset lancar sebesar         of Rp68,514,279 million or equivalent to 82.96% of
Rp68.514.279 juta atau setara dengan 82,96% dari           total assets, and non-current assets of Rp14,071,152
jumlah aset, dan aset tidak lancar sebesar Rp14.071.152    million or equivalent to 17.04%.
juta atau setara dengan 17,04%.


Pendapatan Usaha                                           Operating Revenue
Di tahun 2023, Perseroan membukukan pendapatan             In 2023, the Company recorded operating revenue
usaha    sebesar    Rp24.433.794       juta,  meningkat    of Rp24,433,794 million, an increase of Rp1,557,208
Rp1.557.208 juta atau 6,81% dari tahun 2022 yang sebesar   million or 6.81% from 2022 of Rp22,876,587 million.
Rp22.876.587 juta. Kontribusi utama Pendapatan usaha       The main contribution to the Company’s operating
Perseroan tahun 2023 masih didominasi Pendapatan           revenue in 2023 is still dominated by interest
sewa modal dan administrasi yang mengalami kenaikan        and administration revenues, which increased by
sebesar Rp1.624.423 juta atau tumbuh 11,31%.               Rp1,624,423 million or grew 11.31%.


PT Pegadaian | 2023 Annual Report                                                                                53
Page 54
Laporan Manajemen
Management Report




Laba (Rugi) Bersih Tahun Berjalan                       Net Profit (Loss) for the Current Year
Per 31 Desember 2023, Perseroan membukukan laba         As of December 31, 2023, the Company recorded a net
bersih periode berjalan sebesar Rp4.376.677 juta,       profit for the current period of Rp4,376,677 million, an
mengalami peningkatan Rp1.077.732 juta atau 32,67%      increase of Rp1,077,732 million or 32.67% compared to
dibanding tahun 2022 yang sebesar Rp3.289.945 juta.     Rp3,289,945 million in 2022.


Perbandingan antara target dan pencapaian tersebut      The comparison between targets and achievements is
menjadi salah satu gambaran yang dipertimbangkan        one of the illustrations to be considered in formulating
dalam penyusunan target dan strategi bisnis ke depan.   future business targets and strategies. Supported by
Didukung oleh kapasitas serta prospek yang dimiliki,    its capacity and prospects, the Company is optimistic
Perseroan optimis untuk dapat meraih kinerja unggul     about achieving sustainable excellent performance in
secara berkelanjutan di masa mendatang.                 the future.


Analisis tentang Prospek Usaha                          Analysis of Business Prospects
Perekonomian global diprediksi akan terus mengalami     The global economy is predicted to continue to
perlambatan akibat masih terdapatnya risiko             experience slowdowns due to ongoing risks of
peningkatan tensi geopolitik di Eropa Timur dan Timur   increased geopolitical tensions in Eastern Europe and
Tengah. Dampaknya masih sangat dirasakan oleh           the Middle East. The impact is still being felt by various
berbagai negara dimana tingkat inflasi masih belum      countries where the inflation rate has yet to reach the
mencapai angka yang diharapkan. Namun, Pemerintah       expected levels. However, through various policies, the
Republik Indonesia melalui berbagai kebijakan yang      Government of the Republic of Indonesia has achieved
mampu memberikan hasil lebih baik pada beberapa         better results on several macroeconomic indicators,
indikator ekonomi makro dibandingkan beberapa           such as economic growth and inflation, compared to
negara lain seperti pertumbuhan ekonomi dan inflasi.    several other countries.


Semangat       Pemerintah     untuk     memastikan      The Government’s determination to ensure economic
keberlangsungan pertumbuhan ekonomi di tengah           growth amidst global uncertainty is an example of
ketidakpastian global tersebut menjadi contoh           how PT Pegadaian seized the opportunities amidst
bagaimana pemanfaatan peluang di tengah tantangan       challenges, without exception. Furthermore, the
harus dilakukan tanpa terkecuali oleh PT Pegadaian.     commitment to remain relevant to the developments
Bahkan, semangat untuk       terus relevan dengan       and dynamics of the external environment has driven
perkembangan dan dinamika lingkungan eksternal          the Government to promote the National Long-Term
mendorong        pemerintah mengusung Rencana           Development Plan through the vision of Indonesia
Pembangunan Jangka Panjang Nasional melalui visi        Emas 2045. As an initial step before entering the
Indonesia Emas 2045. Sebagai tahap awal sebelum         phase towards Indonesia Emas 2045, the Government
masuk ke dalam fase menuju Indonesia Emas 2045,         has projected economic growth for 2024 at 5.2
pemerintah menyampaikan proyeksi pertumbuhan            percent. These assumptions have of course taken into
ekonomi tahun 2024 berada di level 5,2 persen.          account various dynamics of the global and national
Asumsi tersebut tentunya telah mempertimbangkan         economies, risks of uncertainty, the level of adaptation
berbagai dinamika ekonomi global dan nasional, risiko   of all sectors to respond to economic changes, and the
ketidakpastian, dan juga tingkat adaptasi seluruh       ongoing development agenda.
sektor industri dalam merespon perubahan kondisi
ekonomi, serta agenda pembangunan yang masih
harus terus berjalan.


Disamping itu, dengan optimalisasi pemanfaatan          Furthermore, by optimizing the synergy utilization
sinergi holding Ultra Mikro yang meliputi 3 entitas     of the Ultra Micro holding which includes 3 entities
(BRI, Pegadaian dan PNM) semakin memperkuat             (BRI, Pegadaian and PNM), it will further strengthen
kinerja bisnis dan keuangan masing-masing entitas       the business and financial performance of each entity.
sehingga tahun 2024 menjadi momentum terbaik bagi       Therefore, 2024 will be the best momentum for the
Perseroan untuk bertransformasi lebih baik dan tetap    Company to transform better and remain relevant
relevan dengan perkembangan lingkungan eksternal.       to developments in the external environment. The
Lanskap industri keuangan yang semakin luas dengan      expanding financial industry landscape with the
adanya     Pengembangan dan Penguatan Sektor            Development and Strengthening of the Financial
Keuangan (P2SK) merupakan peluang bagi Perseroan        Sector (P2SK) is an opportunity for the Company to




54                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 55
untuk mengakselerasi pertumbuhan kinerja bisnis                                accelerate the growth of its business and financial
dan keuangan Perseroan melalui pengembangan                                    performance through developing capabilities and new
kapabilitas dan segmen bisnis baru.                                            business segments.


Fokus Inisiatif Strategis Bisnis                                               Focus of the Company’s Strategic
Perseroan di 2024                                                              Business Initiatives in 2024
Pada penyusunan RKAP 2024, penentuan program                                   In preparing the 2024 RKAP, the determination of
kerja pada setiap Direktorat/Divisi telah dilakukan                            work programs for each Directorate/Division has
validasi  dan    integrasi   kesesuaiannya   dengan                            been validated and integrated to align with the
shareholders aspiration dari Kementerian BUMN                                  shareholders’ aspirations from the Ministry of SOEs
dan PT Bank Rakyat Indonesia Tbk. Inisiatif strategis                          and PT Bank Rakyat Indonesia Tbk. Strategic initiatives
menggunakan skema business strategy map yang                                   use a business strategy map scheme, which describes
menggambarkan strategi bisnis, strategi supporting                             business strategies, supporting strategies, and lead
beserta lead indicator kinerja Perseroan yang selaras                          indicators for Company performance that align with
dengan visi dan misi Perseroan.                                                the Company’s vision and mission.


Inisiatif Strategis yang dikelompokan dalam G7-                                The Strategic Initiatives grouped in G7-STAR are
STAR diharapkan dapat membawa Perseroan dalam                                  expected to lead the Company to achieve the
mencapai target yang telah ditetapkan pada tahun                               targets set in 2024 with 5 objective targets, namely
2024 dengan 5 sasaran objective yaitu peningkatan                              increasing active customers, increasing Active OSL,
nasabah aktif, peningkatan OSL Aktif, penurunan NPL,                           reducing NPL, BOPO efficiency, and increasing profits.
Efisiensi BOPO, serta peningkatan laba. Kemudian,                              Then, strategic initiatives consisting of business and
inisiatif strategis yang terdiri dari strategi bisnis dan                      supporting strategies have been carried out in an
supporting telah dilakukan proses alignment melalui                            alignment process through the house of strategy, as
house of strategy, sebagaimana dideskripsikan                                  described in the figure below:
Gambar di bawah ini:




                                                                       Pursue

                                                            Tema/Theme RKAP 2024:
                                      Maximizing Financial Ecosystem & Establish New Business Capabilities


                                              Nasabah          OSL         NPL         BOPO            Laba
                                              Customer                                                 Profit



       Grow Core                                 Go Further                               Go Together                               Grab New

   1. Sales Model Analytic
   2. Brand Repositioning                     5. Peningkatan Agent’s                  6. Penguatan Sinergi Holding              7. Bullion Services
   3. Modernisasi Business Model                 Capability                              Strengthening Holding                  8. Akselarasi Pegadaian Group
      Business Model                             Increasing Agent’s                      Synergies                                 Pegadaian Group
      Modernization                              Capability                                                                        Acceleration
   4. Brand Transformation




       9. Attract, Retain & High Perform HC                      11. Peningkatan Arsitektur IT                       14. Culture Transformation
       10. Integrated & Lean HC                                      Improving IT Architecture                       15. Penguatan Risk Foundation
                                                                 12. Next-Gen Data Management                            Strengthening the Risk Foundation
                                                                 13. Penguatan Pegadaian Digital                     16. Reshaping ESG Compliance
                                                                     Strengthening Pegadaian Digital




          Groom Talent                                                 Gen-Z Tech                                           Great Culture & GCG

House of Strategy RKAP 2024




PT Pegadaian | 2023 Annual Report                                                                                                                            55
Page 56
Laporan Manajemen
Management Report




Perkembangan Penerapan Tata Kelola                           Development in the Implementation
Perusahaan                                                   of Corporate Governance
PT Pegadaian senantiasa melakukan evaluasi                   PT Pegadaian constantly evaluates the development
atas perkembangan praktik governansi korporat                of corporate governance practices as a commitment
sebagai komitmen untuk terus berinovasi dalam                to continue to innovate in refining the implementation
menyempurnakan penerapan governansi di lingkup               of governance within the Company’s organizational
keorganisasian Perseroan. Pegadaian mempercayai              scope. Pegadaian believes that the implementation of
bahwa penerapan governansi korporat mendorong                corporate governance encourages strength in facing
kekuatan dalam menghadapi setiap tantangan ke                every future challenges and becomes a business entity
depan dan menjadi entitas usaha dengan kompetensi            with competitive competency.
yang kompetitif.


Penerapan Tata Kelola Perusahaan yang baik di                The implementation of good corporate governance
PT Pegadaian selaras dengan Pedoman Umum                     at PT Pegadaian is in line with the 2021 Indonesian
Governansi Korporat Indonesia (PUGKI) Tahun 2021             General Guidelines for Corporate Governance (PUGKI)
yang diterbitkan oleh Komite Nasional Kebijakan              published by the National Committee on Governance
Governance (KKNG)           melalui penerapan prinsip        Policy (KKNG) through the implementation of
governansi korporat berlandaskan pada 4 (empat)              corporate governance principles based on 4 (four)
pilar, yaitu Perilaku Beretika, Akuntabilitas, Transparan,   pillars, namely Ethical Behavior, Accountability,
dan Keberlanjutan.                                           Transparency, and Sustainability.


Selain penerapan pilar-pilar tersebut, Perseroan             Other than the implementation of these pillars, the
juga menerapkan 8 (delapan) prinsip governansi               Company also implements 8 (eight) principles of
korporat yang berisi hak-hak pemegang saham,                 corporate governance which encompass the rights
pemangku kepentingan dan pemenuhannya, aturan                of shareholders, stakeholders and their fulfillment,
pokok tentang pengelolaan, serta pengawasan atas             fundamental rules on management, as well as supervision
pengelolaan korporasi di Indonesia, termasuk aspek           over corporate management in Indonesia, including
etika, manajemen risiko, dan pengungkapan. Prinsip-          ethical aspects, risk management, and disclosure. These
prinsip tersebut terbagi dalam 3 (tiga) kelompok,            principles are divided into 3 (three) groups:
yakni:                                                       1. The first, second and third groups of principles
1. Kelompok prinsip pertama, kedua, dan ketiga                   are principles that regulate the management
    adalah prinsip yang mengatur fungsi pengurusan               and supervision functions of corporations,
    dan pengawasan korporasi, yaitu Direksi dan                  namely the Board of Directors and the Board of
    Dewan Komisaris;                                             Commissioners;
2. Kelompok prinsip keempat, kelima, dan keenam              2. The fourth, fifth and sixth groups of principles are
    adalah prinsip yang mengatur proses dan keluaran             principles that regulate the processes and outputs
    yang dihasilkan oleh Direksi dan Dewan Komisaris;            produced by the Board of Directors and the Board
3. Kelompok prinsip ketujuh dan kedelapan adalah                 of Commissioners;
    prinsip yang mengatur pemilik sumberdaya, yang           3. The seventh and eighth groups of principles are
    terutama akan menerima manfaat dari pelaksanaan              principles that regulate resource owners, who
    governansi korporat.                                         will primarily benefit from the implementation of
                                                                 corporate governance.


Tujuan Perseroan dalam penerapan governansi                  The Company’s objectives in implementing corporate
korporat mengacu pada Peraturan Menteri Badan                governance refer to the Regulation of the Minister of
Usaha Milik Negara Nomor PER-2/MBU/03/2023                   SOEs No. PER-2/MBU/03/2023 concerning Guidelines
tentang Pedoman Tata Kelola dan Kegiatan Korporasi           for Governance and Significant Corporate Activities of
Signifikan Badan Usaha Milik Negara, yakni:                  State-Owned Enterprises, namely:
1. Mengoptimalkan nilai Perseroan agar Perseroan             1. Optimizing the value of the Company hence,
    memiliki daya saing yang kuat, baik secara                   the Company has strong competitiveness, both
    nasional maupun internasional, sehingga mampu                nationally and internationally, enabling it to sustain
    mempertahankan keberadaannya dan hidup                       its existence and achieve sustainable growth to
    berkelanjutan untuk mencapai maksud dan tujuan               achieve the Company’s aims and objectives.
    Perseroan.




56                                                                              Laporan Tahunan 2023 | PT Pegadaian
Page 57
2. Mendorong       pengelolaan      Perseroan     secara    2. Encouraging professional, efficient, and effective
   profesional,     efisien,    dan     efektif,   serta       management of the Company, empowering its
   memberdayakan         fungsi   dan     meningkatkan         functions, and increasing the independence of the
   kemandirian organ Perseroan.                                Company’s organs.
3. Mendorong agar organ Perseroan dalam membuat             3. Encouraging the Company’s organs to make
   keputusan dan menjalankan tindakan dilandasi                decisions and take actions based on high moral
   nilai moral yang tinggi dan kepatuhan terhadap              values and compliance with laws and regulations,
   peraturan perundang-undangan, serta kesadaran               as well as awareness of the Company’s social
   akan adanya tanggung jawab sosial Perseroan                 responsibility    towards     stakeholders    and
   terhadap      pemangku       kepentingan      maupun        environmental sustainability around the Company.
   kelestarian lingkungan di sekitar Perseroan.             4. Enhancing the Company’s contribution to the
4. Meningkatkan       kontribusi    Perseroan     dalam        national economy.
   perekonomian nasional.                                   5. Improving conducive climate for the development
5. Meningkatkan       iklim   yang     kondusif     bagi       of national investment through the Company’s
   perkembangan investasi nasional melalui kinerja             optimal performance.
   optimal Perseroan.


Perubahan Komposisi Direksi                                 Changes in Composition of the Board
                                                            of Directors
Komposisi Direksi ditetapkan agar dapat memudahkan          The composition of the Board of Directors is
kemungkinan pengambilan keputusan secara efektif,           determined to facilitate effective, accurate, and
tepat dan cepat, serta dapat bertindak independen.          prompt decision-making as well as being able to
Selama tahun 2023, komposisi Direksi Perseroan              act independently. During 2023, the composition
mengalami 1 (satu) kali perubahan berdasarkan               of the Company’s Board of Directors underwent 1
Surat Keputusan Keputusan Menteri BUMN dan                  (one) change based on the Decree of the Minister of
Direktur Utama Perusahaan (Persero) PT Bank Rakyat          SOEs and the President Director of PT Bank Rakyat
Indonesia Tbk No. SK-164/MBU/06/2023 & 0629-                Indonesia (Persero) Tbk No. SK-164/MBU/06/2023
DIR/HCB/06/2023, Keputusan Menteri BUMN dan                 & 0629-DIR/HCB/06/2023, Decree of the Minister
Direktur Utama Perusahaan (Persero) PT Bank Rakyat          of SOEs and President Director of PT Bank Rakyat
Indonesia Tbk No. SK-164/MBU/06/2023 & 0629-DIR/            Indonesia (Persero) Tbk No. SK-164/MBU/06/2023 &
HCB/06/2023, dan Keputusan Menteri BUMN dan                 0629-DIR/HCB/06/2023, and Decree of the Minister
Direktur Utama Perusahaan (Persero) PT Bank Rakyat          of SOEs and the President Director of PT Bank Rakyat
Indonesia, Tbk. No. SK-104/MBU/04/2022 dan No.              Indonesia (Persero) Tbk. No. SK-104/MBU/04/2022
0013-DIR/HCB/04/2022.                                       and No. 0013-DIR/HCB/04/2022.


Adapun kronologis perubahan susunan Direksi per 31          The chronology of changes to the composition of
Desember 2023, sebagai berikut:                             the Board of Directors as of December 31, 2023 is as
                                                            follows:


                        Kronologi Perubahan Susunan Direksi di Sepanjang Tahun 2023
                  Chronology of Changes in the Composition of the Board of Directors Throughout 2023
                                          Direksi yang Baru
 Direksi yang Berhenti Menjabat                                                        Keterangan
     Directors Ceased to Serve                Menjabat                                  Description
                                      Newly Appointed Directors
Ferdian Timur Satyagraha                                            Dialihkan penugasan menjadi Direktur Keuangan dan
Direktur Keuangan dan Manajemen                                     Perencanaan Strategis sejak 23 Juni 2023
Risiko                                                              Transferred to the position of Director of Finance
Director of Finance and Risk                                        and Strategic Planning since June 23, 2023
Management
                                    Udin Salahudin                  Diangkat menjadi Direktur Manajemen Risiko, Legal,
                                    Direktur Manajemen Risiko,      dan Kepatuhan sejak tanggal 23 Juni 2023
                                    Legal, dan Kepatuhan            Appointed as Director of Risk Management, Legal
                                    Director of Risk Management,    and Compliance since June 23, 2023
                                    Legal and Compliance




PT Pegadaian | 2023 Annual Report                                                                                    57
Page 58
Laporan Manajemen
Management Report




                         Kronologi Perubahan Susunan Direksi di Sepanjang Tahun 2023
                   Chronology of Changes in the Composition of the Board of Directors Throughout 2023
                                             Direksi yang Baru
 Direksi yang Berhenti Menjabat                                                            Keterangan
      Directors Ceased to Serve                  Menjabat                                   Description
                                          Newly Appointed Directors
Ridwan Arbian Syah                                                      Diberhentikan dengan hormat sejak tanggal 23 Juni
Direktur Human Capital, Legal, dan                                      2023
Compliance                                                              Honorably dismissed from June 23, 2023
Director of Human Capital, Legal and
Compliance
                                       E.R.A. Taufiq                    Diangkat menjadi Direktur Human Capital sejak
                                       Direktur Human Capital           tanggal 23 Juni 2023
                                       Director of Human Capital        Appointed as Director of Human Capital since June
                                                                        23, 2023




                                        Susunan Direksi per 31 Desember 2023
                                Composition of the Board of Directors as of December 31, 2023
                                                                                                               Periode
     Nama           Jabatan                       Dasar Pengangkatan                      Masa Jabatan         Jabatan
     Name            Position                      Basis of Appointment                    Term of Office     Service
                                                                                                               Period
Damar Latri      Direktur Utama    Surat Keputusan Menteri BUMN No. SK-177/              22 Agustus 2022 - Ke-2
Setiawan         President         MBU/08/2022 dan Keputusan Direktur Utama BRI No. RUPS Tahun 2027 Second
                 Director          1389-DIR/CSC/08/2022                                  August 22, 2022 –
                                   Decree of the Minister of State-Owned Enterprises No. GMS in 2027
                                   SK-177/MBU/08/2022 and Decree of BRI President
                                   Director No. 1389-DIR/CSC/08/2022
Teguh            Direktur          Surat Keputusan Menteri BUMN No. SK-177/              22 Agustus 2022 - Ke-2
Wahyono          Teknologi         MBU/08/2022 dan Keputusan Direktur Utama BRI No. RUPS Tahun 2027 Second
                 Informasi dan     1389-DIR/CSC/08/2022                                  August 22, 2022 –
                 Digital           Decree of the Minister of State-Owned Enterprises No. GMS in 2027
                 Director of       SK-177/MBU/08/2022 and Decree of BRI President
                 Information       Director No. 1389-DIR/CSC/08/2022
                 and Digital
                 Technology
Gunawan          Direktur Umum     Surat Keputusan Menteri BUMN No. SK-58/               27 Februari 2020 - Ke-1
Sulistyo         Director of       MBU/02/2020 tanggal 27 Februari 2020                  RUPS Tahun 2025 First
                 General Affairs   Decree of the Minister of State-Owned Enterprises No. February 27, 2020
                                   SK-58/MBU/02/2020 dated February 27, 2020             – GMS in 2025

Ferdian Timur    Direktur          Surat Keputusan Menteri BUMN No. SK-17/               14 Januari 2022 - Ke-1
Satyagraha*      Keuangan dan      MBU/01/2022 dan Keputusan Direktur Utama BRI No.      RUPS Tahun 2027 First
                 Perencanaan       50-DIR/CSC/01/2022                                    January 14, 2022 –
                 Strategis         Decree of the Minister of State-Owned Enterprises     GMS in 2027
                 Director          No. SK-17/MBU/01/2022 and Decree of BRI President
                 of Finance        Director No. 50-DIR/CSC/01/2022
                 and Risk
                 Management
Eka              Direktur          Surat Keputusan Menteri BUMN No. SK-104/              25 April 2022 -    Ke-1
Pebriansyah      Jaringan,         MBU/04/2022 dan Keputusan Direktur Utama BRI No. RUPS Tahun 2027         First
                 Operasi dan       0013-DIR/HCB/04/2022                                  April 25, 2022 -
                 Penjualan         Decree of the Minister of State-Owned Enterprises No. GMS in 2027
                 Director of       SK-104/MBU/04/2022 and Decree of BRI President
                 Network,          Director No. 0013-DIR/HCB/04/2022
                 Operations, and
                 Sales
Elvi Rofiqotul   Direktur          Surat Keputusan Menteri BUMN No. SK-104/              25 April 2022 -  Ke-1
Hidayah          Pemasaran dan     MBU/04/2022 dan Keputusan Direktur Utama BRI No. RUPS Tahun 2027 First
                 Pengembangan      0013-DIR/HCB/04/2022                                  April 25, 2022 –
                 Produk            Decree of the Minister of State-Owned Enterprises No. GMS in 2027
                 Director of       SK-104/ MBU/04/2022 and Decree of BRI President
                 Marketing         Director No. 0013-DIR/HCB/04/2022
                 and Product
                 Development




58                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 59
                                           Susunan Direksi per 31 Desember 2023
                                  Composition of the Board of Directors as of December 31, 2023
                                                                                                                         Periode
    Nama              Jabatan                         Dasar Pengangkatan                            Masa Jabatan         Jabatan
     Name              Position                        Basis of Appointment                          Term of Office   Service
                                                                                                                       Period
Udin              Direktur           Surat Keputusan Menteri BUMN dan Direktur Utama              23 Juni 2023 -  Ke-1
Salahudin**       Manajemen          Perusahaan (Persero) PT Bank Rakyat Indonesia                RUPS Tahun 2028 First
                  Risiko, Legal,     Selaku Rapat Umum Pemegang Saham Perseroan                   June 23, 2023 –
                  dan Kepatuhan      Terbatas PT Pegadaian Nomor SK-164/MBU/06/2023               GMS in 2028
                  Director of Risk   dan Nomor 0629-DIR/HCB/06/2023
                  Management,        Decree of the Minister of State-Owned Enterprises No.
                  Legal, and         SK-164/MBU/06/2023 and Decree of BRI President
                  Compliance         Director No. 0629-DIR/HCB/06/2023
E.R.A. Taufiq*** Direktur Human      Surat Keputusan Menteri BUMN dan Direktur Utama       23 Juni 2023 -             Ke-1
                 Capital             Perusahaan (Persero) PT Bank Rakyat Indonesia         RUPS Tahun 2028            First
                 Director of         Selaku Rapat Umum Pemegang Saham Perseroan            June 23, 2023 –
                 Human Capital       Terbatas PT Pegadaian Nomor SK-164/MBU/06/2023 GMS in 2028
                                     dan Nomor 0629-DIR/HCB/06/2023
                                     Decree of the Minister of State-Owned Enterprises No.
                                     SK-164/MBU/06/2023 and Decree of BRI President
                                     Director No. 0629-DIR/HCB/06/2023
Keterangan/ Description:
*Peralihan penugasan pada tanggal 23 Juni 2023 dari jabatan sebelumnya Direktur Keuangan dan Manajemen Risiko
**Diangkat menjadi Direktur Manajemen Risiko, Legal, dan Kepatuhan pada tanggal 23 Juni 2023
***Diangkat menjadi Direktur Human Capital pada tanggal 23 Juni 2023
*Transfer of position on June 23, 2023 from the previous position of Director of Finance and Risk Management
**Appointed as Director of Risk Management, Legal and Compliance on June 23, 2023
***Appointed as Director of Human Capital on June 23, 2023




Apresiasi                                                             Appreciation
Tahun 2023 masih menjadi tahun yang penuh                             2023 has been a challenging year. The Board of
tantangan. Direksi memberikan apresiasi kepada                        Directors appreciates all employees who have worked
seluruh karyawan yang telah bekerja dengan penuh                      with great dedication. The Board of Directors also
dedikasi tinggi. Direksi juga memberikan apresiasi                    expressed appreciation to the Board of Commissioners
kepada Dewan Komisaris atas kerjasama, nasihat dan                    for the cooperation, advice and recommendations. On
rekomendasi yang diberikan. Tak lupa, atas nama                       behalf of the Company, the Board of Directors also
Perseroan, Direksi juga memberikan apresiasi kepada                   expressed appreciation to all customers and business
seluruh nasabah dan mitra kerja atas kerja sama yang                  partners for the good cooperation and trust given
telah terjalin dengan baik dan kepercayaan yang telah                 to the Company. To the Shareholders, the Board of
diberikan pada Perseroan. Kepada Pemegang Saham,                      Directors would like express gratitude for the trust
Direksi mengucapkan terima kasih atas kepercayaan                     bestowed. We are optimistic that PT Pegadaian able
yang telah diberikan. Kami optimis, PT Pegadaian                      to continue to progress in facing various challenges
dapat terus melaju menghadapi berbagai tantangan                      for positive and sustainable outcomes.
demi hasil yang positif dan berkelanjutan.




                                                       Jakarta, Maret/March 2024




                                                           Damar Latri Setiawan
                                                             Direktur Utama
                                                            President Director




PT Pegadaian | 2023 Annual Report                                                                                                  59
Page 60
 Laporan Manajemen
 Management Report




Pernyataan Direksi dan Dewan Komisaris
tentang Tanggung Jawab atas Laporan
Tahunan 2023
Statements of the Board of Directors and the Board of Commissioners
Regarding Responsibility for 2023 Annual Report

Pemegang Saham yang Terhormat, Kami yang bertanda              Dear Respected Shareholders, We, the undersigned,
tangan di bawah ini menyatakan bahwa semua informasi           hereby declare that all material information disclosed in
material dalam Laporan Tahunan PT Pegadaian tahun              the 2023 Annual Report of PT Pegadaian is presented
2023 telah dimuat secara lengkap dan bertanggung jawab         comprehensively and will take full responsibility for the
penuh atas kebenaran isi Laporan Tahunan Perusahaan.           content accuracy of the Annual Report. This statement
Demikian pernyataan ini dibuat dengan sebenarnya.              is made truthfully.




                                        Jakarta, 25 Maret/March 25, 2024


                                                         Direksi
                                                    Board of Directors




                                                  Damar Latri Setiawan
                                                    Direktur Utama
                                                   President Director




                          Teguh Wahyono                                      Gunawan Sulistyo
                         Direktur Teknologi                                   Direktur Umum
                        Informasi dan Digital                            Director of General Affairs
                       Director of Information
                       Technology and Digital




  Ferdian Timur Satyagraha                          Eka Pebriansyah                               Elvi Rofiqotul Hidayah
   Direktur Keuangan dan                            Direktur Jaringan,                            Direktur Pemasaran dan
    Perencanaan Strategis                         Operasi, dan Penjualan                          Pengembangan Produk
   Director of Finance and                         Director of Network,                          Director of Marketing and
      Strategic Planning                          Operations, and Sales                            Product Development




                            E.R.A. Taufiq                                         Udin Salahudin
                       Direktur Human Capital                               Direktur Manajemen Risiko,
                      Director of Human Capital                                Legal, dan Kepatuhan
                                                                           Director of Risk Management,
                                                                              Legal, and Compliance


 60                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 61
Pernyataan Direksi dan Dewan Komisaris
tentang Tanggung Jawab atas Laporan
Tahunan 2023
Statements of the Board of Directors and the Board of Commissioners
Regarding Responsibility for 2023 Annual Report

Pemegang Saham yang Terhormat, Kami yang bertanda                 Dear Respected Shareholders, We, the undersigned,
tangan di bawah ini menyatakan bahwa semua informasi              hereby declare that all material information disclosed in
material dalam Laporan Tahunan PT Pegadaian tahun                 the 2023 Annual Report of PT Pegadaian is presented
2023 telah dimuat secara lengkap dan bertanggung jawab            comprehensively and will take full responsibility for the
penuh atas kebenaran isi Laporan Tahunan Perusahaan.              content accuracy of the Annual Report. This statement
Demikian pernyataan ini dibuat dengan sebenarnya.                 is made truthfully.




                                     Jakarta, 25 Maret/March 25, 2024


                                                    Dewan Komisaris
                                                 Board of Commissioners




                                                  Loto Srinaita Ginting
                                                    Komisaris Utama
                                                 President Commissioner




                         Nezar Patria                                            Makmur Keliat
                     Komisaris Independen                                     Komisaris Independen
                   Independent Commissioner                                 Independent Commissioner




    Muhammad Isnaini                              Yudi Priambodo P.                             Sudarto
  Komisaris Independen                          Komisaris Independen                           Komisaris
Independent Commissioner                      Independent Commissioner                       Commissioner




                     Umiyatun Hayati Triastuti                                   Rini Widyantini
                            Komisaris                                               Komisaris
                         Commissioner                                            Commissioner




PT Pegadaian | 2023 Annual Report                                                                                 61
Page 62
03
Profil Perusahaan
Company Profile




      Profil Perusahaan
      Company Profile

62                      Laporan Tahunan 2023 | PT Pegadaian
Page 63
                                    03




PT Pegadaian | 2023 Annual Report   63
Page 64
Profil Perusahaan
Company Profile




Informasi Umum
tentang Pegadaian
General Information of Pegadaian

Nama Perusahaan        :   PT Pegadaian
Name of the
Company
Tanggal Pendirian     :    1 April 1901
Date of Establishment
Dasar Hukum            :   Pendirian Pegadaian
Legal Basis                Akta Pendirian No. 01 tanggal 1 April 2012 yang dibuat di hadapan Nanda Fauz Iwan, S.H., M.Kn.,
                           Notaris di Jakarta Selatan, dan kemudian disahkan berdasarkan Keputusan Menteri Hukum dan
                           Hak Asasi Manusia Republik Indonesia No. AHU-17525.H.01.01 tahun 2012 tanggal 4 April 2012
                           tentang Pengesahan Badan Hukum Perusahaan. Akta Pendirian mengalami penyempurnaan
                           dengan perubahan terakhir dengan Akta No. 15 Tanggal 23 September 2021 yang dibuat di
                           hadapan Notaris Nanda Fauz Iwan, S.H., M.Kn., berkedudukan di Jakarta, dan telah disetujui oleh
                           Menteri Hukum dan Hak Asasi Manusia berdasarkan Surat Keputusan No. AHU-0053287.A.H.01.02
                           Tahun 2021 tanggal 29 September 2021.
                           Establishment of Pegadaian
                           Deed of Establishment No. 01 dated April 1, 2012 made before Nanda Fauz Irwan, SH., M.Kn,
                           Notary in South Jakarta, and ratified based on the Decree of Minister of Law and Human Rights of
                           Republic of Indonesia No. AHU-17525.H.01.01 of 2012 dated April 4, 2012 concerning Ratification
                           of Legal Basis of the Company. The Establishment Deed has been completed through the last
                           amendment of the Deed No. 15 dated September 23, 2021 made before Nanda Fauz Irawan, S.H.,
                           M.Kn., Notary in South Jakarta, and approved by Minister of Law and Human Rights based on the
                           Decree No. AHU0053287.A.H.01.02 of 2021 dated September 29, 2021.
Status Badan Hukum     :   Perseroan Terbatas (PT)/Emiten
Legal Status               Limited Liability Company / Issuer
Bidang Usaha           :   Jasa Keuangan
Business Field             Financial Services
Produk dan Jasa       :    Penyaluran pinjaman lainnya berupa Usaha Pergadaian, secara konvensional dan berdasarkan
Products and Services      prinsip syariah, berbasis Teknologi Informasi/Platform Digital (untuk selanjutnya disebut “TI”) dan
                           non-TI, serta optimalisasi pemanfaatan sumber daya yang dimiliki Perseroan untuk menghasilkan
                           jasa bermutu tinggi dan berdaya saing kuat untuk mendapatkan/mengejar keuntungan guna
                           meningkatkan nilai Perseroan dengan prinsip-prinsip Perseroan Terbatas.
                           Other Loans such as Pawn Business, both conventional and sharia, based on Information
                           Technology/ Digital Platform (known as IT) and non-IT, and optimization of resources utilization
                           owned by the Company to produce high quality service and strong competitiveness to obtain the
                           benefit to increase the Company’s value with the principles of Limited Liability Company.
Kepemilikan            :   Pemerintah Republik Indonesia (Saham Seri A Dwiwarna), 0,00002%
Ownership                  PT Bank Rakyat Indonesia (Persero) Tbk (Saham Seri B), 99,99998%
                           Government of Republic of Indonesia (Dwiwarna A Series of Shares), 0.00002%
                           PT Bank Rakyat Indonesia (Persero) Tbk (B Series of Shares), 99.99998%
Modal Dasar            :   Rp25.000.000.000.000
Authorized Capital
Modal Ditempatkan      :   Rp6.250.000.000.000
dan Disetor Penuh
Issued and Fully Paid-
in Capital
Jaringan Pelayanan     :   1 Kantor Pusat, 12 Kantor Wilayah, 61 Kantor Area, 4.092 Outlet yang terdiri dari: 642 Kantor
Service Networks           Cabang/Syariah, 3.450 Kantor Unit Pelayanan Cabang/Syariah, dan 628 Co-location Sentra
                           Layanan Ultra Mikro (SENYUM) serta 71.906 Agen Aktif.
                           1 Headquarter, 12 Regional Offices, 61 Area Offices, 4,092 Outlet consist of: 642 Branch Offices,
                           3,450 Branch Service Unit Offices, and 628 Co-location Ultra Micro Service Center (SENYUM) as
                           well as 71,906 Active Agent.
Kelompok Usaha         :   4 Entitas Anak dan 1 Entitas Asosiasi
Business Group             4 Subsidiaries and 1 Association
Jumlah Karyawan        :   13.519 orang/ people
Total Employees




64                                                                                   Laporan Tahunan 2023 | PT Pegadaian
Page 65
Obligasi dan Sukuk   :   •   Obligasi Berkelanjutan III Tahap II Seri C (2018) - Lunas 16/03/2023
pada Bursa Efek          •   Obligasi Berkelanjutan IV Tahap I Seri B (2020) - Lunas 13/05/2023
Indonesia                •   Obligasi Berkelanjutan IV Tahap II Seri B (2020) - Lunas 08/07/2023
Bonds and Sukuk          •   Obligasi Berkelanjutan IV Tahap II Seri C (2020)
Listed on IDX            •   Obligasi Berkelanjutan IV Tahap III Seri B (2020)
                         •   Obligasi Berkelanjutan IV Tahap IV Seri B (2021)
                         •   Obligasi Berkelanjutan V Tahap I Seri A (2022) - Lunas 06/05/2023
                         •   Obligasi Berkelanjutan V Tahap I Seri B (2022)
                         •   Obligasi Berkelanjutan V Tahap II Seri A (2022) - Lunas 26/08/2023
                         •   Obligasi Berkelanjutan V Tahap II Seri B (2022)
                         •   Obligasi Berkelanjutan V Pegadaian Tahap III Seri A (2023)
                         •   Obligasi Berkelanjutan V Pegadaian Tahap III Seri B (2023)
                         •   Obligasi Berkelanjutan V Pegadaian Tahap IV Seri A (2023)
                         •   Obligasi Berkelanjutan V Pegadaian Tahap IV Seri B (2023)
                         •   Sukuk Mudharabah Berkelanjutan I Tahap I Seri B (2020) - Lunas 13/ 05/2023
                         •   Sukuk Mudharabah Berkelanjutan I Tahap II Seri B (2020) - Lunas 08/07/2023
                         •   Sukuk Mudharabah Berkelanjutan I Tahap II Seri C (2020)
                         •   Sukuk Mudharabah Berkelanjutan I Tahap III Seri B (2020)
                         •   Sukuk Mudharabah Berkelanjutan I Tahap III Seri A (2021) - Lunas 16 April 2022
                         •   Sukuk Mudharabah Berkelanjutan I Tahap IV Seri B (2021)
                         •   Sukuk Mudharabah Berkelanjutan II Tahap I Seri A (2022) - Lunas 06/05/2023
                         •   Sukuk Mudharabah Berkelanjutan II Tahap I Seri B (2022)
                         •   Sukuk Mudharabah Berkelanjutan II Tahap II Seri A (2022) - Lunas 26/08/2023
                         •   Sukuk Mudharabah Berkelanjutan II Tahap II Seri B (2022)
                         •   Sukuk Mudharabah Berkelanjutan II Pegadaian Tahap III (2023)
                         •   Sukuk Mudharabah Berkelanjutan II Pegadaian Tahap IV (2023)

                         •   Continuous Bond III Phase II Series C (2018) – Settled on 03/16/2023
                         •   Continuous Bond IV Phase I Series B (2020) - Settled on 05/13/2023
                         •   Continuous Bond IV Phase II Series B (2020) - Settled on 08/07/2023
                         •   Continuous Bond IV Phase II Series C (2020)
                         •   Continuous Bond IV Phase III Series B (2020)
                         •   Continuous Bond IV Phase IV Series B (2021)
                         •   Continuous Bond V Phase I Series A (2022) - Settled on 06/05/2023
                         •   Continuous Bond V Phase I Series B (2022)
                         •   Continuous Bond V Phase II Series A (2022) - Settled on 08/26/2023
                         •   Continuous Bond V Phase II Series B (2022)
                         •   Pegadaian Continuous Bond V Phase III Series A (2023)
                         •   Pegadaian Continuous Bond V Phase III Series B (2023)
                         •   Pegadaian Continuous Bond V Phase IV Series A (2023)
                         •   Pegadaian Continuous Bond V Phase IV Series B (2023)
                         •   Continuous Sukuk Mudharabah I Phase I Series B (2020) - Settled on 05/13/2023
                         •   Continuous Sukuk Mudharabah I Phase II Series B (2020) - Settled on 08/07/2023
                         •   Continuous Sukuk Mudharabah I Phase II Series C (2020)
                         •   Continuous Sukuk Mudharabah I Phase III Series B (2020)
                         •   Continuous Sukuk Mudharabah I Phase III Series A (2021) - Settled on 16/04/2022
                         •   Continuous Sukuk Mudharabah I Phase IV Series B (2021)
                         •   Continuous Sukuk Mudharabah II Phase I Series A (2022) - Settled on 05/06/2023
                         •   Continuous Sukuk Mudharabah II Phase I Series B (2022)
                         •   Continuous Sukuk Mudharabah II Phase II Series A (2022) - Settled on 08/26/2023
                         •   Continuous Sukuk Mudharabah II Phase II Series B (2022)
                         •   Pegadaian Continuous Sukuk Mudharabah II Phase III (2023)
                         •   Pegadaian Continuous Sukuk Mudharabah II Phase IV (2023)
Alamat               :   Jl. Kramat Raya No. 162
Address                  Jakarta 10430, Indonesia
                         PO Box 1090
Telepon              :   +62 21 315 5550
Phone
Faksimili            :   +62 21 391 4221
Fax.
Email                :   sekper.pusat@pegadaian.co.id
Situs Web            :   www.pegadaian.co.id
Website
Media Sosial         :   Facebook: Pegadaian
Social Media             Twitter: @Pegadaian
                         Instagram: Pegadaian_id
                         YouTube: Pegadaian Official
Hubungan Investor    :   Yudi Sadono (Sekretaris Perusahaan/ Corporate Secretary)
Investor Relation        Tel.: +62 21 315 5550
                         Fax.: +62 21 391 4221
                         Email: sekper.pusat@pegadaian.co.id




PT Pegadaian | 2023 Annual Report                                                                              65
Page 66
Profil Perusahaan
Company Profile




Riwayat Singkat Pegadaian
Brief History of Pegadaian


PT Pegadaian, selanjutnya disebut “Pegadaian”             PT Pegadaian, then known as “Pegadaian” or
atau “Perseroan” didirikan berdasarkan Peraturan          “Company” was established according to Government
Pemerintah (PP) No. 51 Tahun 2011 tentang Perubahan       Regulation No. 51 of 2011 concerning Changes of
Bentuk Badan Hukum Perseroan Umum (Perum)                 Legal Body of Publi Company (Perum) Pegadaian.
Pegadaian. Perubahan tersebut dituangkan pada Akta        The changes was stipulated on the Company’s
Pendirian Perseroan No. 1 tanggal 1 April 2012 yang       Establishment Deed No. 1 dated April 1, 2012 made
dibuat di hadapan Notaris Nanda Fauz Iwan, S.H.,          before Nanda Fauz Iwan, S.H., M.Kn., Notary in Jakarta
M.Kn., berkedudukan di Jakarta, dan disahkan melalui      and ratified through the Decree of Minister of Law
Keputusan Menteri Hukum dan Hak Asasi Manusia             and Human Rights of Republic of Indonesia No. AHU-
Republik Indonesia No. AHU-17525.AH.01.01 tahun           17525. AH.01.01 of 2012 dated April 4, 2012.
2012 tanggal 4 April 2012.


Sejarah berdirinya Pegadaian dimulai sejak era kolonial   The establishment history of Pegadaian was started
pada 20 Agustus 1746. Pemerintah Kolonial Belanda         since colonial era. Dutch colonial Government
melalui Vereenigde Oostindische Compagnie (VOC)           through Vereenigde Oostindische Compagnie (VOC)
telah mendirikan Bank Van Leening di Batavia sebagai      established Bank Van Leening on August 20, 1746 in
lembaga keuangan yang memberikan kredit dengan            Batavia as financial institution that provides loans with
sistem gadai. Hingga kemudian pada 1811, lembaga          pawn system. This institution then disbanded on 1811
tersebut dibubarkan setelah Inggris mengambil alih        after England took the power in Indonesia.
kekuasaan di Indonesia.




66                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 67
Setelah kembali mengambil alih kekuasaan, pada 12       After succeeded to retook the power, on March 12, 1901,
Maret 1901 Pemerintah Hindia Belanda menerbitkan        Dutch Government issued Staatblad (Stbl) regulation
peraturan Staatsblad (Stbl) No. 131 yang mengatur       No. 131 which regulates that Pawn business is the
bahwa usaha Pegadaian merupakan usaha monopoli          Government’s monopoly business so that the first
Pemerintah. Hingga kemudian pada tanggal 1 April        State Pawn Institution was established in Sukabumi,
1901, berdirilah lembaga Pegadaian Negara pertama       West Java on April 1, 1901. This momentum of April 1,
di Sukabumi, Jawa Barat. Momentum itulah yang           was later commemorated as Pegadaian’s anniversary.
menjadikan tanggal 1 April diperingati sebagai hari
ulang tahun Pegadaian.


Pada masa Jepang berkuasa, Gedung Kantor                On the Japan colonial era, Pegadaian’s Service
Pusat Jawatan Pegadaian yang terletak di Jalan          Headquarter Building located in Kramat Raya Street
Kramat Raya 162 sempat dijadikan sebagai tempat         162 has been used as a place for war prisoners, so that
tawanan perang, sehingga Kantor Pusat Jawatan           the Headquarter was moved to Kramat Raya street
Pegadaian dipindahkan ke Jalan Kramat Raya 132.         132. Until then, it was managed by the Indonesian
Hingga kemudian, Jawatan Pegadaian dikelola oleh        Government after the independence era.
Pemerintah Indonesia setelah era kemerdekaan.


Dalam perjalanannya, Pegadaian telah mengalami          After Independence era, Pegadaian’s services
sejumlah pergantian status, mulai dari Perusahaan       was managed by Indonesian Government. On its
Negara (PN) pada 1 Januari 1961, dan menjadi            milestones, Pegadaian has experienced a number
Perusahaan Jawatan (PERJAN) pada tahun 1969             of status changes, from State Company (PN) on
berdasarkan Peraturan Pemerintah (PP) No. 7 Tahun       January 1, 1961 to be Service Company (PERJAN)
1969, kemudian menjadi Perusahaan Umum (Perum)          on 1969 according to Government Regulation No. 7
berdasarkan Peraturan Pemerintah (PP) No. 10 Tahun      of 1969, then changed to Public Company (Perum)
1990 yang diperbaharui dengan Peraturan Pemerintah      according to Government Regulation No. 10 of 1990
(PP) No. 103 Tahun 2000. Pada tahun 2011, Pegadaian     which amended with Government Regulation No. 103
berubah menjadi Perusahaan Perseroan (PT Persero)       of 2000. Then in 2011, Pegadaian was changed to be
berdasarkan Peraturan Pemerintah (PP) No. 51 Tahun      Limited Liability Company (PT Persero) according to
2011 hingga saat ini.                                   Government Regulation No. 51 of 2011 until now.


Perubahan       status     terakhir   memungkinkan      The latest status change allows the Company to
Perseroan untuk terus tumbuh dan berkembang,            continue to grow and develop, as well as perfecting
serta menyempurnakan produk dan layanan yang            the products and services provided. The Company
diberikan. Perseroan juga terus meningkatkan peran      also continues to increase the role and capacity of its
dan kapasitas teknologi informasi yang dimiliki, baik   information technology, both as a supporting function
sebagai fungsi pendukung maupun business enabler        and business enabler by introducing various digital
dengan memperkenalkan berbagai produk dan               products and services. Apart from that, Pegadaian is
layanan digital. Selain itu, Pegadaian juga berupaya    also trying to expand its reach to attract millennials
untuk memperluas jangkauannya untuk menjaring           with outlet The Gade Coffee & Gold, which as of
kaum milenial dengan membangun gerai bernama            December 31, 2021 recorded operating 35 outlets.
The Gade Coffee & Gold yang per 31 Desember 2021
tercatat sebanyak 35 gerai telah beroperasi.


Di tahun 2021, melalui pembentukan Holding BUMN         In 2021, through the establishment of the Ultra
Ultra Mikro, Pegadaian resmi menjadi anak usaha         Micro BUMN Holding, Pegadaian officially stated as
dari PT Bank Rakyat Indonesia (Persero) Tbk.            subsidiary of PT Bank Rakyat Indonesia (Persero) Tbk.
Bersama seluruh anggota Holding BUMN Ultra              Together with all members of the Ultra Micro BUMN
Mikro, Perseroan berkomitmen bersama-sama untuk         Holding, the Company is committed together to spur
memacu pembangunan ekonomi berbasis kerakyatan          people-based economic development through the
melalui integrasi ekosistem Ultra Mikro (UMi)-UMKM.     integration of the Ultra Micro (UMi)-UMKM ecosystem.
Bergabungnya Pegadaian ke dalam Holding BUMN            The merge of Pegadaian into the Ultra Micro BUMN
Ultra Mikro juga menjadi perluasan peran mengingat      Holding is also an expansion of its role considering
pada tahun 2020 Perseroan telah memperluas skala        that in 2020 the Company has expanded the scale
bisnis pembiayaannya dengan meluncurkan produk          of its financing business by launched a Productive
Pinjaman Modal Produktif bagi pelaku usaha UMKM.        Capital Loan product for MSMEs businesses.




PT Pegadaian | 2023 Annual Report                                                                           67
Page 68
Profil Perusahaan
Company Profile




Perubahan Nama dan Status Pegadaian                           Change of Name and Status of Pegadaian

Pegadaian mengalami beberapa kali perubahan                   Pegadaian has changed its status for several times, as
status, yaitu:                                                follows:
1. Perusahaan Negara (PN) berdasarkan Peraturan               1. State Company (PN) based on Government
    Pemerintah Pengganti Undang-undang (Perpu)                    Regulation in lieu of Law No. 19 of 1990 Jo.
    No. 19 Tahun 1960 Jo. Peraturan Pemerintah (PP)               Government Regulation No. 178 of 1961 concerning
    No. 178 Tahun 1961 tentang Pendirian Perusahaan               Establishment of State Company of Pegadaian.
    Negara Pegadaian.                                         2. Service Company (PERJAN) based on Government
2. Perusahaan Jawatan (Perjan) berdasarkan PP No. 7               Regulation No. 7 of 1969 concerning Changes
    Tahun 1969 tentang Perubahan Bentuk Perusahaan                of States Company of Pegadaian as Pegadaian
    Negara Pegadaian Menjadi Jawatan Pegadaian.                   Service.
3. Perusahaan Umum (Perum) berdasarkan PP                     3. Public Company (Perum) based on Government
    No. 10 Tahun 1990 tentang Pengalihan Bentuk                   Regulation No. 10 of 1990 concerning the Changes
    Perusahaan Jawatan (Perjan) Pegadaian Menjadi                 of Service Company (PERJAN) of Pegadaian to
    Perusahaan Umum (Perum) Pegadaian, yang                       be General Company (Perum) Pegadaian, which
    diperbarui dengan PP No. 103 Tahun 2000 tentang               amended with Government Regulation No. 103
    Perusahaan Umum (Perum) Pegadaian.                            of 2000 concerning Public Company (Perum)
4. Perusahaan Perseroan (PT Persero) berdasarkan                  Pegadaian.
    PP No. 51 Tahun 2011 tentang Perubahan Bentuk             4. Limited Liability Company (PT Persero) based on
    Badan Hukum Perusahaan Umum (Perum)                           Government Regulation No. 51 of 2011 concerning
    Pegadaian      Menjadi     Perusahaan      Perseroan          Changes in General Company (Perum) Pegadaian
    (Persero).                                                    Legal Status to be Limited Liability Company
5. Menjadi PT Pegadaian berdasarkan PP No. 73                     (Persero).
    Tahun 2021 tentang Penambahan Penyertaan                  5. Become PT Pegadaian based on Government
    Modal Negara Republik Indonesia ke dalam Modal                Regulation No. 73 of 2021 concerning Additional
    Saham Perusahaan Perseroan (Persero) PT Bank                  Paid in Capital of Republic of Indonesia to the
    Rakyat Indonesia Tbk.                                         Authorized Capital of PT Bank Rakyat Indonesia
6. Akta Pendirian No. 01 tanggal 1 April 2012 yang                (Persero) Tbk.
    dibuat di hadapan Nanda Fauz Iwan, S.H., M.Kn.,           6. Deed of Establishment No. 01 dated April 1, 2012
    Notaris di Jakarta Selatan, dan kemudian disahkan             made before Nanda Fauz Iwan, S.H., M.Kn, notary
    berdasarkan Keputusan Menteri Hukum dan                       In south Jakarta, and ratified by Decree of Minister
    Hak Asasi Manusia Republik Indonesia No. AHU-                 of Law and Human Rights of Republic of Indonesia
    17525.H.01.01 tahun 2012 tanggal 4 April 2012                 No. AHU-17525.H.01.01 of 2012 dated April 4, 2012
    tentang Pengesahan Badan Hukum Perusahaan.                    concerning Ratification of the Company Legal
    Akta Pendirian mengalami penyempurnaan                        Status. The establishment deed was amended
    dengan perubahan terakhir Akta No. 15 Tanggal 23              by Deed No. 15 dated September 23, 2021 made
    September 2021 yang dibuat di hadapan Notaris                 before Nanda Fauz Iwan, S.H., M.Kn, notary In
    Nanda Fauz Iwan, S.H., M.Kn., berkedudukan di                 south Jakarta, and has been approved by Minister
    Jakarta, dan telah disetujui oleh Menteri Hukum dan           of Law and Human Rights of Republic of Indonesia
    Hak Asasi Manusia berdasarkan Surat Keputusan                 based on Decree No. AHU-0053287.A.H.01.02 of
    No. AHU-0053287.A.H.01.02 Tahun 2021 tanggal                  2021 dated September 29, 2021.
    29 September 2021.




         1901                             1905                                1961                             1969
         Pegadaian                          Jawatan                           Perusahaan                       Perusahaan
          Negara                           Pegadaian                          Negara (PN)                       Jawatan
                                                                              Pegadaian                         (Perjan)
                                                                                                               Pegadaian




                         2021                               2012                             1990
                        PT Pegadaian                         Perseroan                       Perusahaan
                                                           Terbatas (PT)                    Umum (Perum)
                                                            Pegadaian                        Pegadaian
                                                              Persero




68                                                                               Laporan Tahunan 2023 | PT Pegadaian
Page 69
         Jejak Langkah
         Milestones




2021
Status Badan Hukum berubah dari
“PERSERO” Menjadi PERUSAHAAN
TERBATAS” Berdasarkan Peraturan
Pemerintah Nomor 73 Tahun 2021 dan
Anggaran Dasar Nomor 15 Tanggal 23
September 2021
Legal Entity Status changed from
“PERSERO” to LIMITED COMPANY”
Based on Government Regulation
                                             2012
Number 73 of 2021 and Articles of
Association Number 15 dated 23               Bentuk badan hukum berubah dari
September 2021                               “PERUM” ke “PERSERO” pada tanggal
                                             1 April 2012 berdasarkan Peraturan
                                             Pemerintah (PP) No. 51 Tahun 2011.
                                             Legal Status changed from “PERUM”
1990                                         to “PERSERO” on April 1, 2012 based
                                             on Government Regulation No. 51 of
                                             2011.
Bentuk badan hukum berubah dari
“PERJAN” ke “PERUM” berdasarkan
Peraturan Pemerintah (PP) No. 10 Tahun
1990 yang diperbarui dengan Peraturan
Pemerintah (PP) No. 103 Tahun 2000.
Legal Status changed from
                                             1969
“PERJAN” to “PERUM” based on                 Bentuk badan hukum berubah dari “PN”
Government Regulation No. 10                 ke “PERJAN” berdasarkan Peraturan
of 1990 which amended through                Pemerintah (PP) No. 7 Tahun 1969.
Government Regulation No. 103 of             Legal Status changed from “PN” to
2000.                                        “PERJAN” based on Government
                                             Regulation No. 7 of 1969.

1961
Bentuk badan hukum berubah
“JAWATAN” ke “PN” berdasarkan
Peraturan Pemerintah Pengganti
Undang-undang (Perpu) No.
19 Tahun 1960 Jo Peraturan
Pemerintah (PP) No. 178 Tahun 1961.
Legal Status changed from                    1905
“SERVICES” to “PN” based
on Government Regulation in                  Pegadaian berbentuk lembaga resmi
lieu of Law No. 19 of 1960 Jo.               “JAWATAN” 1905.
Governement Regulation No. 178               Pegadaian embodied as “JAWATAN”
of 1961.                                     in 1905.




1901
Didirikan Pegadaian negara
pertama di Sukabumi (Jawa Barat
                                             1811
pada tanggal 1 April 1901).
                                             Pemerintah Inggris mengambil
Established the first stated-
                                             alih dan membubarkan Bank
owned Pegadaian in Sukabumi
                                             Van Leening, masyarakat diberi
(West Java on April 1, 1901).
                                             keleluasaan mendirikan usaha
                                             pergadaian.
                                             England Government took
                                             over and disbanded Bank Van
1746                                         Leening, people was granted
                                             the freedom to established
                                             pawn businesses.
Sejarah Pegadaian dimulai saat VOC
mendirikan Bank Van Leening sebagai
lembaga keuangan yang memberikan kredit
dengan sistem gadai.
Pegadaian’s history started when
VOC established Bank Van Leening as
Financial Institution which provides
loans with pawn system.with a pawn
system.




         PT Pegadaian | 2023 Annual Report                                    69
Page 70
Profil Perusahaan
Company Profile




Visi, Misi, dan Budaya
Perusahaan
Vision, Mission, and Corporate Culture




Visi
Vision
                                                                  Menjadi The Most Valuable
                                                                     Financial Company di
                                                                 Indonesia dan sebagai Agen
                                                                   Inklusi Keuangan Pilihan
                                                                      Utama Masyarakat.
                                                                  Becoming The Most Valuable
                                                                 Financial Company in Indonesia
                                                                  and as the Community’s First
                                                                    Choice Financial Inclusion
                                                                             Agent.




Misi                1   Memberikan manfaat dan keuntungan optimal bagi seluruh stakeholder dengan
                        mengembangkan bisnis inti.
                        Providing optimal benefits and profits for all stakeholders by developing core

Mission                 business.



                    2   Memperluas jangkauan layanan UMKM melalui sinergi Ultra Mikro untuk
                        meningkatkan proposisi nilai ke nasabah dan stakeholder.
                        Expanding the reach of MSME services through Ultra Micro synergy to increase the
                        value proposition to customers and stakeholders.




                    3   Memberikan service excellence dengan fokus nasabah melalui:
                        Providing service excellence with customer focus through:

                           a.   Bisnis proses yang lebih sederhana dan digital.
                           b.   Teknologi informasi yang handal dan mutakhir.
                           c.   Praktek manajemen risiko yang kokoh.
                           d.   SDM yang profesional berbudaya kinerja baik.
                           a.   Business processes are simpler and digital.
                           b.   Reliable and up-to-date information technology.
                           c.   Robust risk management practices.
                           d.   Professional human resources with a culture of good performance.



70                                                                    Laporan Tahunan 2023 | PT Pegadaian
Page 71
Penjelasan Visi dan Misi                                 Explanation of Vision and Mission

Sebagai respon terhadap perkembangan industri            As a response to the development of the Indonesian
bisnis gadai Indonesia, Pegadaian menyusun visi          pawn business industry, Pegadaian has developed a
misi baru menjawab atas banyaknya pilihan produk         new vision and mission to respond to the large selection
pembiayaan/penyaluran kredit yang tersedia di            of financing/credit distribution products available
pasar, teknologi komunikasi yang semakin pesat,          on the market, increasingly rapid communication
serta kondisi masyarakat yang semakin cerdas dan         technology, and the increasingly intelligent and critical
kritis. Roadmap pencapaian visi dan misi baru ini        condition of society. The roadmap for achieving this
dibagi dalam 3 (tiga) tahap, yaitu Enable, Elevate dan   new vision and mission is divided into 3 (three) stages,
Excellence, sebagaimana dideskripsikan di bawah ini,     namely Enable, Elevate and Excellence, as described
dengan strategi G-STAR+, yaitu:                          below, with the G-STAR+ strategy, namely:
1. Grow Core: Memperkuat core business Gadai dan         1. Grow Core: Strengthen core pawn and micro-
    micro-fidusia;                                          fiduciary business;
2. Go Further: Meningkatkan agen pihak ketiga dan        2. Go Further: Increasing third party agents and
    potensi partnership yang strategis;                     strategic partnership potential;
3. Go Together: Menangkap sinergi dengan ekosistem       3. Go Together: Capture synergy with the BRI Group
    BRI Group;                                              ecosystem;
4. Grab New: Mendiversifikasi jalur income melalui       4. Grab New: Diversifying income channels through
    segmen bisnis baru;                                     new business segments;
5. Groom Talent: Mendukung pertumbuhan dan               5. Groom Talent: Supports the growth and
    pembangunan bisnis baru melalui manajemen               development of new businesses through best-in-
    talent best-in-class.                                   class talent management.
6. Gen Z Technology: Meningkatkan arsitektur TI dan      6. Gen Z Technology: Improving IT architecture and
    memungkinkan model operasi berbasis data;               enabling data-driven operating models;
7. Great Culture dan GCG: Menyempurnakan risk            7. Great Culture and GCG: Perfecting risk
    management dan menerapkan framework ESG                 management and implementing a comprehensive
    yang komprehensif.                                      ESG framework.


Kajian Dewan Komisaris dan                               Review of the Board of
Direksi atas Relevansi Visi dan Misi                     Commissioners and the Board of
Perusahaan terhadap Perkembangan                         Directors on the Relevance of the
Situasi Terkini                                          Company’s Vision and Mission to
                                                         Current Situation Developments

Berdasarkan surat No. S-218/MBU/03/2021 tanggal 26       Based on the decree No. S-218/MBU/03/2021 dated
Maret 2021 yang dikeluarkan oleh Kementerian Badan       March 26, 2021 issued by the Ministry of State-Owned
Usaha Milik Negara (BUMN), visi dan misi Pegadaian       Enterprises (BUMN), Pegadaian’s vision and mission
telah disahkan melalui Rencana Jangka Panjang            have been ratified through the the Company’s Long-
Perusahaan (RJPP) PT Pegadaian (Persero) tahun           Term Plan (RJPP) of PT Pegadaian (Persero) for 2020-
2020-2024.                                               2024.


Visi dan misi Pegadaian juga telah mempertimbangkan      Pegadaian’s vision and mission have also taken into
Peraturan     Otoritas   Jasa    Keuangan   No.  31/     account Financial Services Authority Regulation No. 31/
POJK.05/2016 tentang Usaha Pergadaian yang               POJK.05/2016 concerning Pawn Business which may
dapat meningkatkan persaingan usaha dalam bisnis         increase business competition in the industry, progress
gadai, kemajuan dan penerapan teknologi informasi,       and implementation of information technology,
perkembangan digitalisasi proses dan produk yang         increasingly rapid digitalization of processes and
semakin pesat, kondisi masyarakat yang semakin           products, increasingly intelligent and critical conditions
cerdas dan kritis, serta banyaknya pilihan produk        in society, as well as many choices of financing/credit
pembiayaan/penyaluran kredit yang tersedia di pasar.     distribution products available on the market.


Secara periodik tahunan, visi dan misi Pegadaian         On an annual basis, Pegadaian’s vision and mission
tercantum dalam Rencana Kerja dan Anggaran               are stated in the Company’s Work Plan and Budget
Perusahaan (RKAP) tahun 2021 yang tertuang dalam         (RKAP) for 2021 which is contained in the Company’s




PT Pegadaian | 2023 Annual Report                                                                               71
Page 72
Profil Perusahaan
Company Profile




Rencana Jangka Panjang Perusahaan (RJPP) tahun            Long Term Plan (RJPP) for 2020-2024. Based on
2020-2024. Berdasarkan pertimbangan tersebut,             these considerations, the Company’s Board of
Dewan Komisaris dan Direksi Perseroan menilai visi        Commissioners and the Board of Directors assess
dan misi Perseroan masih sangat relevan dengan            that the Company’s vision and mission are still very
tujuan dan tantangan usaha yang akan dihadapi             relevant to the business objectives and challenges that
Pegadaian ke depan.                                       Pegadaian would face in the future.


Budaya Perusahaan AKHLAK                                  AKHLAK Company Culture

Budaya Perusahaan adalah salah satu landasan utama        Company culture is one of the main foundations
untuk mencapai keberhasilan visi dan misi Perusahaan.     for achieving success for the Company’s vision and
Diperlukan implementasi Budaya Kerja yang kuat            mission. It is necessary to implement a strong Work
untuk dapat menyatukan cara berpikir, berperilaku dan     Culture to be able to unite ways of thinking, behaving
bertindak secara individu atau kerjasama tim sehingga     and acting individually or in team collaboration,
implementasi Budaya Perusahaan selaras dengan             hence the implementation of Company Culture is in
pencapaian kinerja bisnis Perusahaan (Performance         line with the achievement of the Company’s business
Driven Culture).                                          performance (Performance Driven Culture).


Pegadaian telah memiliki Budaya Perusahaan                Pegadaian has Company Culture called “AKHLAK” as
yang disebut “AKHLAK” sebagaimana ditetapkan              stipulated in the Regulation of the Board of Directors
oleh Peraturan Direksi No. 115 Tahun 2020 tentang         No. 115 of 2020 concerning Company Culture. The
Budaya Perusahaan. Penerapan core values AKHLAK           implementation of the AKHLAK core values is an
merupakan instruksi dari Kementerian BUMN yang            instruction from the Ministry of BUMN as stated in
tertuang dalam Surat Edaran Kementerian BUMN No.          the Circular Letter of Ministry of BUMN No. SE-7/
SE-7/MBU/2020 tanggal 1 Juli 2020 tentang Nilai-Nilai     MBU/2020 dated July 1, 2020 concerning Core Values
Utama (Core Values) Sumber Daya Manusia Badan             of Human Resources of State-Owned Enterprises.
Usaha Milik Negara.


                                                                      Core Values adalah sebagai pondasi dalam Arsitektur HC BUMN untuk melakukan transformasi SDM di seluruh BUMN. Dikarena-
                                                                      kan Core Values masing-masing BUMN tidak jauh berbeda, misalnya: Integrity, Professional, dan Customer Focus/Centric, maka
                                                                      untuk mendukung prioritas BUMN diperlukan suatu Core Values yang sama sebagai fondasi dan perekat seluruh BUMN
                                                                      Core Values are the foundation in the BUMN HC Architecture to carry out HR transformation throughout BUMN. Because the
                                                                      Core Values of each BUMN are not much different, for example: Integrity, Professional, and Customer Focus/Centric, to support
                                                                      BUMN priorities, the same Core Values are needed as the foundation and glue for all BUMNs.




               EVP & Employer                     Learning & Development                                             Human Capital
     1            Branding              3           Management System
                                                                                         5                            Technology                                             7




Core Values                     Talent & Succession                  Reward & Performance                                                                      Human Capital
                                Management System                     Management System                                                                       Data & Analytics

                      2                                     4                                                                      6




72                                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 73
Nilai-Nilai AKHLAK meliputi
AKHLAK Values include




 Amanah                          Kompeten                     Harmonis                     Loyal                      Adaptif                        Kolaboratif
 Trustworthy                     Competent                    Harmonious                   Loyal                      Adaptive                       Collaborative




 Memegang teguh                  Terus belajar dan            Berdedikasi dan              Saling peduli dan           Terus berinovasi               Membangun kerjasama
 kepercayaan yang                mengembangkan                mengutamakan                 menghargai perbedaan        dan antusias dalam             yang sinergis
 diberikan                       kapabilitas                  kepentingan Bangsa dan       Caring for each             menggerakkan ataupun           Building a synergistic
 Holding firm the trust          Continue to learn and        Negara                       other and respecting        menghadapi perubahan           collaboration
 given                           develop capabilities         Dedicated and                differences                 Continue to innovate
                                                              prioritizing the interests                               and be enthusiastic
                                                              of the Nation and the                                    in moving or facing
                                                              State                                                    change




Core values AKHLAK memiliki panduan perilaku dan kata                                      AKHLAK's core values have behavior and word guidelines
kunci sebagai pedoman dalam melakukan implementasi                                         key as a guide in carrying out the implementation AKHLAK
AKHLAK adalah sebagai berikut:                                                             is as follows:


                                                                        18 Panduan Perilaku
                                                                            18 Code of Conducts




                    Amanah                                                                            Loyal
                    Trustworthy                                                                       Loyal
                    1.    Memenuhi janji dan komitmen                                                 1.   Menjaga nama baik sesama karyawan, pimpinan,
                    2.    Bertanggungajwab atas tugas, keputusan &                                         perusahaan, dan Negara
                          tindakan yang dilakukan                                                     2.   Rela berkorban untuk mencapai tujuan yang lebih besar
                    3.    Berpegang teguh pada nilai moral & etika                                    3.   Patuh kepada pimpinan sepanjang tidak bertentangan
                    1.    Fulfilling promise and commitment                                                dengan hukum dan etika
                    2.    Responsible over duties, decision and actions taken                         4.   Maintain the good name of fellow employees, leaders,
                    3.    Uphold honesty, moral and ethical values.                                        company, and the State
                                                                                                      5.   Willing to make sacrifices to achieve a greater goal
                                                                                                      6.   Obey the leaders as long not violating the law and ethics



                    Kompeten                                                                          Adaptif
                    Competent                                                                         Adaptive
                    1.    Meningkatkan kompetensi diri untuk menjawab                                 1.   Cepat menyesuaikan diri untuk menjadi lebih baik
                          tantangan yang selalu berubah                                               2.   Terus menerus melakukan perbaikan mengikuti
                    2.    Membantu orang lain belajar                                                      perkembangan teknologi
                    3.    Menyelesaikan tugas dengan kualitas terbaik                                 3.   Bertindak proaktif
                    1.    Improving individual competency to answer the                               1.   Quickly adapt to get better
                          changing challenges                                                         2.   Continuously make improvement following technological
                    2.    Help others to learn                                                             development
                    3.    Fulfilling the duties with excellent quality                                3.   Act proactively




                    Harmonis                                                                          Kolaboratif
                    Harmonious                                                                        Collaborative
                    1.    Meningkatkan kompetensi diri untuk menjawab                                 1.   Memberi kesempatan kepada berbagai pihak untuk
                          tantangan yang selalu berubah                                                    berkontribusi
                    2.    Membantu orang lain belajar                                                 2.   Terbuka dalam bekerja sama untuk menghasilkan nilai
                    3.    Menyelesaikan tugas dengan kualitas terbaik                                      tambah
                    1.    Improving individual competency to answer the                               3.   Menggerakkan pemanfaatan berbagai sumber daya
                          changing challenges                                                              manusia untuk tujuan bersama
                    2.    Help others to learn                                                        1.   Give opportunity to everyone to contribute
                    3.    Fulfilling the duties with excellent quality                                2.   Open to cooperate synergically to gain added-values
                                                                                                      3.   Drive utilization of various resources for a better common
                                                                                                           goals


     PT Pegadaian | 2023 Annual Report                                                                                                                                    73
Page 74
Profil Perusahaan
Company Profile




Core values AKHLAK sebagai nilai-nilai inti Budaya       AKHLAK core values as the core values of Company
Perusahaan diselaraskan dan diwujudkan dengan            Culture are aligned and realized by implementing
penerapan perilaku kunci Insan Pegadaian dalam           key behaviors of Pegadaian People in fulfilling duties
pelaksanaan tugas pekerjaan dan keseharian yang          and daily tasks that can be measured to support the
dapat diukur untuk mendukung pencapaian kinerja          achievement of the Company's best performance
terbaik Perusahaan (Performance Driven Culture).         (Performance Driven Culture). These key behaviors are
Perilaku kunci itu dijabarkan dalam butir-butir          described in the points of Pegadaian BRILiaN Ways as
Pegadaian BRILiaN Ways sebagaimana ditetapkan            stipulated in Circular Letter No. 233 of 2023 concerning
oleh Surat Edaran Nomor 233 Tahun 2023 tentang           the Implementation of Pegadaian BRILiaN Ways.
Implementasi Pegadaian BRILiaN Ways.


Pegadaian BRILiaN Ways adalah Perilaku kunci lnsan       Pegadaian BRILiaN Ways is a key behavior of
Pegadaian sebagai perwujudan nilai-nilai utama           Pegadaian employees as an embodiment of the main
AKHLAK yang dapat diukur untuk mendukung                 values of AKHLAK which can be measured to support
pencapaian kinerja terbaik perusahaan (Performance       the achievement of the company's best performance
Driven Culture). Perilaku-perilaku kritikal (critical    (Performance Driven Culture). The critical few
few behaviours) Pegadaian BRILiaN Ways ditetapkan        behaviors of Pegadaian BRILiaN Ways are determined
sebanyak 4 (empat) dari 8 (delapan) perilaku             as 4 (four) of the 8 (eight) key behaviors of Pegadaian
kunci Pegadaian BRILiaN Ways yang didasarkan             BRILiaN Ways which are based on considering behavior
atas pertimbangan perilaku yang memiliki dampak          that has big impact on achieving business objectives,
besar terhadap pencapaian tujuan bisnis, short-term      short-term result (short-term impact), actionable (easy
result (dampak jangka pendek), actionable (mudah         to implement), highly visible (real), and measurable.
dilaksanakan), highly visible (nyata), dan measurable
(terukur)


Pegadaian BRILiaN Ways dijabarkan sebagai berikut:       Pegadaian BRILiaN Ways is described as follows:



1.   Pegadaian BRILiaN jujur, sadar risiko dan patuh     1.   Pegadaian BRILiaN is honest, aware of risks and
     pada peraturan;                                          complies with regulations;
2.   Pegadaian BRILiaN profesional dan terus belajar;    2.   Pegadaian BRILiaN is professional and continues to
3.   Pegadaian BRILiaN percaya diri, berjiwa sales,           learn;
     berorientasi pada pasar dan kompetitif;             3.   Pegadaian BRILiaN is confident, sales-minded,
4.   Pegadaian BRILiaN membangun sinergi yang                 market-oriented and competitive;
     produktif;                                          4.   Pegadaian BRILiaN builds productive synergies;
5.   Pegadaian BRILiaN terbuka dan menghargai            5.   Pegadaian BRILiaN is open and appreciates
     kemajemukan;                                             diversity;
6.   Pegadaian BRILiaN agile,       proaktif, inovatif   6.   Pegadaian BRILiaN is agile, proactive, innovative
     dan berorientasi pada pertumbuhan yang                   and oriented towards sustainable growth;
     berkelanjutan;                                      7.   Pegadaian BRILiaN provides fast and easy service;
7.   Pegadaian BRILiaN memberikan pelayanan yang         8.   Pegadaian BRILiaN cares about the community and
     cepat dan mudah;                                         the environment;
8.   Pegadaian BRILiaN peduli terhadap masyarakat
     dan lingkungan;


4 Perilaku-perilaku kritikal (critical few behaviours)   4 Critical few behaviors
1. Pegadalan Brllian Jujur, sadar risiko dan patuh       1. Honest Pegadaian BRILiaN, aware of risks and
   pada peraturan;                                          complies with regulations;
2. Pegadalan Brillan profesional dan terus belajar;      2. Pegadaian BRILiaN is professional and continues to
3. Pegadaian BRILiaN percaya diri, berjiwa sales,           learn;
   berorientasi pada pasar dan kompetitif;               3. Pegadaian BRILiaN is confident, sales-minded,
4. Pegadaian BRILiaN agile, proaktif, inovatif dan          market-oriented and competitive;
   berorientasi pada pertumbuhan yang berkelanjutan      4. Pegadaian BRILiaN is agile, proactive, innovative
                                                            and oriented towards sustainable growth.




74                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 75
          Pegadaian                                        Critical Few
         BRILiaN Ways                                      Behaviours
1   Pegadaian BRILiaN jujur, sadar risiko dan
    patuh pada peraturan
                                                  1   Pegadalan BRILiaN Jujur, sadar risiko dan
                                                      patuh pada peraturan
    Pegadaian BRILiaN is honest, aware of risks       Honest Pegadaian BRILiaN, aware of risks
    and complies with regulations                     and complies with regulations

    Pegadaian BRILiaN profesional dan terus           Pegadalan BRILiaN profesional dan terus
2   belajar                                       2   belajar
    Pegadaian BRILiaN is professional and             Pegadaian BRILiaN is professional and
    continues to learn                                continues to learn

    Pegadaian BRILiaN percaya diri, berjiwa
3   sales, berorientasi pada pasar dan            3   Pegadaian BRILiaN percaya diri, berjiwa
                                                      sales, berorientasi pada pasar dan
    kompetitif                                        kompetitif;
    Pegadaian BRILiaN is confident, sales-            Pegadaian BRILiaN is confident, sales-
    minded, market-oriented and competitive           minded, market-oriented and competitive

    Pegadaian BRILiaN membangun sinergi
4   yang produktif                                4   Pegadaian BRILiaN agile, proaktif, inovatif
                                                      dan berorientasi pada pertumbuhan yang
    Pegadaian BRILiaN builds productive
                                                      berkelanjutan
    synergies
                                                      Pegadaian BRILiaN is agile, proactive,
                                                      innovative and oriented towards sustainable
    Pegadaian BRILiaN terbuka dan                     growth
5   menghargai kemajemukan
    Pegadaian BRILiaN is open and appreciates
    diversity

    Pegadaian BRILiaN Agile, proaktif, inovatif
6   dan berorientasi pada pertumbuhan yang
    berkelanjutan
    Pegadaian BRILiaN is agile, proactive,
    innovative and oriented towards sustainable
    growth

    Pegadaian BRILiaN memberikan pelayanan
7   yang cepat dan mudah
    Pegadaian BRILiaN provides fast and easy
    service

    Pegadaian BRILiaN peduli terhadap
8   masyarakat dan lingkungan Pegadaian
    BRILiaN cares about the community and the
    environment




PT Pegadaian | 2023 Annual Report                                                                 75
Page 76
Profil Perusahaan
Company Profile




 Kegiatan Usaha
 Business Activities


Maksud dan Tujuan Pegadaian sesuai                              Aims and Objectives of Pegadaian
Anggaran Dasar                                                  according to Article of Associations

Berdasarkan Anggaran Dasar Pegadaian terakhir Pasal             According to the latest Article of Association of
3 sebagaimana terakhir termuat dalam Akta No. 15                Pegadaian on Paragraph 3 as thelast stipulated on
Tanggal 23 September 2021 yang dibuat di hadapan                Deed No. 15 dated September 23, 2021 made before
Notaris Nanda Fauz Iwan, S.H., M.Kn., berkedudukan di           Nanda Fauz Iwan S.H., M.Kn., notary in Jakarta, and
Jakarta, dan telah disetujui oleh Menteri Hukum dan Hak         has been approved by Minister of Law and Human
Asasi Manusia berdasarkan Surat Keputusan No. AHU-              Rights based on Decree No. AHU-0053287.A.H.01.02
0053287.A.H.01.02 Tahun 2021 tanggal 29 September               of 2021 dated September 29, 2021, Pegadaian is
2021, Pegadaian bertujuan untuk melakukan usaha                 aimed to conduct other lending business of Pawn
penyaluran pinjaman lainnya berupa Usaha Pergadaian,            business, both conventional and sharia-based, based
secara konvensional dan berdasarkan prinsip syariah,            on Information Technology/ Digital Platform and non-
berbasis Teknologi Informasi/Platform Digital dan non-          IT, as well as optimizing the utilization of resources
TI, serta optimalisasi pemanfaatan sumber daya yang             owned by the Company to result high quality services
dimiliki Perseroan untuk menghasilkan jasa bermutu              and strong competitiveness to obtain benefit and
tinggi dan berdaya saing kuat untuk mendapatkan/                increase the Company’s values with Limited Liability
mengejar keuntungan guna meningkatkan nilai                     Company principles.
Perseroan dengan prinsip-prinsip Perseroan Terbatas.


Untuk mencapai maksud dan tujuan tersebut,                      To reach those aims and objectives, Pegadaian
Pegadaian melaksanakan kegiatan usaha utama dan                 conducts its main business and other businesses. The
kegiatan usaha lainnya melalui kegiatan usaha berikut:          following are business activities of the Company:


     Kegiatan Usaha Berdasarkan
            Anggaran Dasar                              Pelaksanaan Kegiatan Usaha Sesuai Anggaran Dasar
  Business Activities based on Articles          Business Activities’ implementation based on Articles of Association
             of Association
Penyaluran pinjaman berdasarkan           1. Penyaluran pinjaman berbasis gadai baik konvensional melalui produk KCA dan
hukum gadai termasuk gadai efek              Krasida, maupun syariah antara lain melalui produk Rahn dan Arrum Emas.
Lending according to pawn law             2. Penyaluran pembiayaan kepemilikan emas batangan melalui Produk Mulia dan
incluiding securities mortgage               Emasku berdasarkan hukum Gadai.
                                          3. Pemberian pinjaman berdasarkan hukum gadai dengan agunan Saldo Tabungan
                                             Emas nasabah melalui Produk Gadai Tabungan emas dan Krasida Tabungan Emas.
                                          1. Lending based on pawn business both through KCA and Krasida products, or
                                             sharia, among others through Rahn and Arrum Emas products.
                                          2. Lending for gold bars ownership through Mulia and Emasku Products based on
                                             Pawn Business.
                                          3. Lending based on pawn law with the collateral of Tabungan Emas Balance of the
                                             customer through Gadai Tabungan Emas and Krasida Tabungan Emas Products.
Penyaluran pinjaman berdasarkan           Pemberian pinjaman berbasis fidusia baik konvensional melalui produk Kreasi
jaminan fidusia                           maupun syariah yang meliputi produk Arrum Mikro, Rahn Tasjily Tanah, dan Amanah.
Lending based on fiduciary collateral     Loans based on fiduciary both conventional through Kreasi product or sharia that
                                          including Arrum Mikro, Rahn Tasjily Tanah, and Amanah products.




76                                                                                   Laporan Tahunan 2023 | PT Pegadaian
Page 77
     Kegiatan Usaha Berdasarkan
           Anggaran Dasar                                Pelaksanaan Kegiatan Usaha Sesuai Anggaran Dasar
 Business Activities based on Articles            Business Activities’ implementation based on Articles of Association
            of Association
Pelayanan jasa titipan barang berharga 1.    Melaksanakan kegiatan usaha Jasa Penitipan barang berharga seperti: Perhiasan
Safe deposit services for valuables          emas dan berlian, Emas Batangan, Kendaraan Bermotor, Barang Elektronik dan Surat
                                             surat berharga.
                                          2. Menyediakan layanan Safe Deposit Box untuk masyarakat umum.
                                          3. Melaksanakan layanan Tabungan emas dengan nilai titipan emas mulai 0,01 gram.
                                          4. Menyediakan Layanan jasa Titipan emas batangan bagi nasabah Korporasi yang
                                             memerlukan tempat penyimpanan emas dengan kapasitas besar dengan benefit
                                             sistem pengamanan dan asuransi.
                                          1. Carrying out business activities safe deposits Services for valuables such as: Gold
                                             and diamond jewelry, Gold Bars, Motor Vehicles, Electronics, and Securities.
                                          2. Provide Safe Deposit Box services for the general public.
                                          3. Carry out gold savings services with gold deposit values starting at 0.01 gram.
                                          4. Provide gold bullion deposit services for corporate customers who need gold
                                             storage with a large capacity with the benefit of a security and insurance system.
Pelayanan jasa taksiran dan               1. Melaksanakan kegiatan Layanan Jasa taksiran untuk perhiasan emas berlian dan
sertifikasinya terhadap barang               emas batangan
berharga                                  2. Menyediakan Layanan Laboratorium Gemologi untuk pengujian batu mulia dan logam
Appraisal services and certification of      mulia
valuables                                 1. Carry out appraisal services for gold diamond jewelry and gold bars.
                                          2. Provide Gemology Laboratory Services for testing precious stones and precious
                                             metals.
Kegiatan yang memberikan                  Melaksanakan kegiatan layanan jasa payment, transaksi uang elektronik, fee asuransi
pendapatan berdasarkan komisi             LKM/Si pintar, dan pendapatan remittance.
(fee based income) sepanjang tidak        Payment service activities, electronic money transactions, MFI/Smart insurance fees,
bertentangan dengan peraturan             and remittance income.
perundang-undangan di bidang jasa
keuangan
Activities that provide fee-based
income as long as it is not violate
financial services laws and regulations
Kegiatan usaha lainnya dengan             Melakukan kegiatan pelayanan berbasis digital lending sesuai dengan persetujuan
persetujuan Otoritas Jasa Keuangan        Otoritas Jasa Keuangan.
Other business activities with the        Digital lending serviced according to approval from Financial Services Authority.
approval from Financial Services
Authority




PT Pegadaian | 2023 Annual Report                                                                                             77
Page 78
Profil Perusahaan
Company Profile




 Produk dan Jasa
 Products and Services


Pegadaian mengawali langkah pendirian dengan             Pegadaian started from providing pawn services
memberikan layanan gadai yang memberikan nilai           that provide the values of collaboration, trust and
kolaborasi, kepercayaan, dan transparansi. Produk dan    transparency. The products and services always
layanan yang dioperasikan senantiasa memberikan          provide solutions to community needs which are
solusi kebutuhan masyarakat yang dipetakan menjadi       mapped into 5 (five) business lines as in the following
5 (lima) lini bisnis sebagaimana bagan berikut ini.      chart.




                                Lima Lini Bisnis              Skim Penjualan & Peruntukan
                                Fivelines of Business                 Sales and Application

                                       Gadai                         Produktif/Konsumtif
                                        Pawn                         Productive/Consumptive


                                  Kredit Mikro                       Produktif/Konsumtif
                                    Fidusia                          Productive/Consumptive
                                Fiduciary Micro Credit


     Layanan Pegadaian                Syariah                        Produktif/Konsumtif
      Pegadaian’s Service              Sharia                        Productive/Consumptive



                               Pembiayaan Emas                             Investasi
                                   Gold Financing                          Investment


                              Bisnis Jasa Lainnya           Remittance, Payment, Optimalisasi
                               Other Service Business                     Aset
                                                             Remittance, Payment, Asset Optimization




Produk dan jasa unggulan yang dimiliki Pegadaian,        Pegadaian has featured products or services as
antara lain:                                             follows:
1. Bisnis Gadai                                          1. Pawn Business
   a. Pegadaian KCA (Kredit Cepat Aman)                      a. Pegadaian KCA (Fast Secure Credit)
       Pegadaian       KCA     merupakan     pemberian          Pegadaian KCA is a loan based on pawn law
       pinjaman berdasarkan hukum gadai dengan                  with easy, fast and safe service procedures.
       prosedur pelayanan yang mudah, cepat, dan                Collateral items used as collateral include
       aman. Barang jaminan yang menjadi agunan                 gold/gem jewelry, precious metals, motorized
       meliputi perhiasan emas/permata, logam                   vehicles, electronic goods, fabrics, watches,
       mulia, kendaraan bermotor, barang elektronik,            bags, and household appliances. KCA Product
       kain, jam tangan, tas, hingga alat rumah                 Features in the Pawn Business include KCA
       tangga. Fitur Produk KCA pada Bisnis Gadai               Regular, KCA Flexi (including Electronic Pawn
       meliputi KCA Reguler, KCA Fleksi (termasuk di            and Luxury Pawn), Business KCA, and KCA
       dalamnya Gadai Elektronik dan Gadai Luxury),             Prima.
       KCA Bisnis, dan KCA Prima.
        i. Pada KCA Reguler, kredit dengan                      i.    On KCA Regular, credit with loan money
             pemberian uang pinjaman mulai dari                       starts from Rp50,000 with the imposition
             Rp50.000 dengan pengenaan sewa modal                     of maximum capital lease of 1.2% (of the
             maksimum 1,2% (dari uang pinjaman) per 15                loan money) per 15 days with maximum
             hari dengan jangka waktu kredit maksimum                 credit period of 120 days but can be
             120 hari tetapi dapat diperpanjang dengan                extended by installments, re-mortgage, or
             cara cicil, ulang gadai, ataupun minta                   ask for more and can be repaid at any time
             tambah serta dapat dilunasi sewaktu-                     with calculation of proportional capital
             waktu dengan perhitungan sewa modal                      lease during the loan period.
             proporsional selama masa pinjaman.


78                                                                            Laporan Tahunan 2023 | PT Pegadaian
Page 79
       ii. Pada KCA Fleksi (termasuk di dalamnya           ii.   On KCA Flexi (which includes Pawn
           Gadai Elektronik dan Gadai Luxury),                   Electronics and Pawn Luxury), loans
           Pinjaman yang diberikan dengan jangka                 are given with a flexible period with
           waktu fleksibel dengan biaya administrasi             an administration fee of Rp2,000 to
           Rp2.000 s.d. Rp125.000. Tarif sewa modal              Rp125,000. Capital loan rates are calculated
           dihitung harian mulai dari 0,09%/hari                 daily starting from 0.09%/day to 0.15%/day.
           hingga 0,15%/hari.
      iii. Pada KCA Bisnis, kredit dengan pemberian        iii. On KCA Bisnis, loans start from
           uang pinjaman mulai dari Rp100.000.000               Rp100,000,000 with interest rates ranging
           dengan tarif sewa modal mulai dari                   from 0.65% to 0.95% according to size of
           0,65% sampai dengan 0,95% sesuai                     the loan. The customer is also charged
           dengan besarnya pinjaman. Nasabah juga               an administration fee of Rp100,000 with
           dikenakan biaya administrasi sebesar                 collateral for gold jewelry and gold bullion.
           Rp100.000 dengan barang jaminan emas
           perhiasan dan emas batangan/lantakan.
      iv. Pada KCA Prima, Kredit dengan pemberian          iv. At KCA Prima, loans with range from
           uang pinjaman mulai dari Rp50.000                   Rp50,000 to Rp500,000 with 0%
           sampai dengan Rp500.000 dengan sewa                 capital lease. Customers are charged
           modal 0%. Nasabah dikenakan biaya                   administration fees ranging from Rp2,000
           administrasi mulai dari Rp2.000 sampai              to Rp5,000 and maximum tenor of 60
           dengan Rp5.000 dan tenor maksimal                   days.
           selama 60 hari.
   b. Pegadaian KRASIDA (Kredit Angsuran Sistem        b. Pegadaian KRASIDA (Pawn System Installment
      Gadai)                                              Credit)
      Pegadaian Krasida atau Kredit Angsuran              Pegadaian Krasida or Pawn System Installment
      Sistem Gadai merupakan pemberian pinjaman           Credit is a loan provision based on pawn law
      berdasarkan hukum gadai dengan sistem               with payment system in monthly installments.
      pembayaran secara angsuran tiap bulan.              The period is from 6 months to 36 months
      Jangka waktu yang diberikan mulai 6 bulan           where credit can be repaid at any time by
      hingga 36 bulan dimana kredit dapat dilunasi        giving a discount on redemption. Capital loan
      sewaktu-waktu dengan pemberian diskon               rates are set according to the credit term with
      pelunasan. Tarif sewa modal ditetapkan sesuai       maximum capital loan rate of 1.4% per month
      dengan jangka waktu kredit dengan sewa              flat.
      modal maksimal 1,4% per bulan flat.
   c. Pegadaian Gadai Efek                             c. Pegadaian Securities Pawn
      Pegadaian Gadai Efek merupakan pemberian            Gadai Efek Konvensional is a loan based on
      pinjaman berdasarkan hukum gadai dengan             pawn law with the object of pledge as collateral
      Surat Berharga berupa Saham dan/atau                is Securities in the form of Shares and/or Bonds
      Obligasi sebagai jaminan yang penguasaannya         which must be deposited by the Customer
      diserahkan oleh Nasabah dan/atau kuasanya           and/ or its attorney to the Pegadaian. The
      kepada Pegadaian. Jangka waktu yang                 tenor is 90 days and can be extended. Capital
      diberikan selama 90 (Sembilan puluh) hari           lease rates are set according to the tenor with
      dan dapat diperpanjang. Tarif sewa modal            a value of 15% per year.
      ditetapkan sesuai dengan jangka waktu kredit
      dengan nilai 15% per tahun.
   d. Pegadaian Gadai Titipan Emas Fisik               d. Pegadaian Pawn Custody of Physical Gold
      Merupakan pinjaman yang diberikan atas emas         This is a loan provided for gold deposited in
      yang dititipkan pada layanan Titipan Emas           Physical Gold Custody service with a loan tenor
      Fisik dengan tenor pinjaman 6 dan 12 bulan,         of 6 & 12 months, 0.042% administration and
      administrasi 0,042% dan Sewa Modal 0,05%/           Capital Lease 0.05%/day or 1.5%/month.
      hari atau 1,5%/ bulan.




PT Pegadaian | 2023 Annual Report                                                                         79
Page 80
Profil Perusahaan
Company Profile




2. Bisnis Kredit Mikro Fidusia                             2. Fiduciary Micro Credit Business
   a. Pegadaian KREASI (Kredit Angsuran Sistem                a. Pegadaian KREASI (Kredit Angsuran Sistem
      Fidusia)                                                   Fidusia)
      Pegadaian Kreasi merupakan pemberian                       Pegadaian Kreasi is a loan with fiduciary
      pinjaman dengan pengikatan agunan secara                   collateral binding intended for productive
      fidusia yang diperuntukkan untuk keperluan                 (business development) and consumptive
      produktif       (pengembangan        usaha)    dan         purposes. Creative Products in the Fiduciary
      konsumtif. Produk Kreasi pada Bisnis Kredit                Micro Credit Business include Kreasi Reguler,
      Mikro Fidusia meliputi Kreasi Reguler, Kreasi              Kreasi Ultra Mikro, and Kreasi Multiguna.
      Ultra Mikro, dan Kreasi Multiguna.
       i. Pada Kreasi Reguler, merupakan pemberian                i.    On Kreasi Reguler, is the provision of loans
            pinjaman kepada pengusaha mikro kecil                       to small micro entrepreneurs for business
            untuk pengembangan usaha dengan                             development with a fiduciary system.
            sistem fidusia. Jaminan berupa BPKB                         Guarantees in the form of motor vehicles
            kendaraan bermotor, persediaan, alat                        certificate, supplies, production equipment
            produksi dan pada wilayah tertentu dapat                    and in certain areas can be in the form of
            berupa kios atau lapak tempat usaha.                        kiosks or business premises. Payments can
            Pembayaran dapat dilakukan dengan                           be made in monthly, term and one-time
            skema pembayaran bulanan, berjangka                         payment schemes with credit terms of 12
            dan sekali bayar dengan jangka waktu                        to 48 months, interest rates vary from 1%
            kredit 12 hingga 48 bulan, tarif sewa modal                 per month.
            bervariasi mulai dari 1% per bulan.
       ii. Pada Kreasi Ultra Mikro, merupakan                     ii.   Kreasi Ultra Mikro provides loans to
            pemberian pinjaman kepada start up                          startups and Ultra Micro entrepreneurs
            dan pengusaha Ultra Mikro dengan uang                       with loans ranging from Rp1,000,000 to
            pinjaman mulai dari Rp1.000.000 sampai                      Rp10,000,000. Payments can be made on
            dengan Rp10.000.000. Pembayaran dapat                       a monthly, term and one-time basis with
            dilakukan secara bulanan, berjangka dan                     loan terms of 3, 4, 6, 12, 24, 36 months.
            sekali bayar dengan jangka waktu pinjaman                   Capital lease rates charged to customers
            3, 4, 6, 12, 24, 36 bulan. Tarif sewa modal                 start from 1.15%.
            yang dikenakan kepada nasabah mulai dari
            1,15%.
       iii. Pada      Kreasi   Multiguna,     merupakan           iii. Kreasi Muktiguna is loans ranging from
            pemberian pinjaman kepada karyawan                         Rp1,000,000 to Rp100,000,000. Payments
            tetap/PKWT/Honorer,        non     karyawan/               are made monthly with tenor of 12, 18, 24
            professional atau pekerja sektor non formal.               and 36 months. Capital rental fee start
            Uang pinjaman mulai dari Rp1.000.000                       from 1.25%.
            sampai        dengan        Rp100.000.000.
            Pembayaran dilakukan secara bulanan
            dengan jangka waktu kredit 12, 18, 24, dan
            36 bulan. Tarif sewa modal mulai dari 1,25%.
   b. Pegadaian KRESNA (Kredit Serba Guna)                    b. Pegadaian KRESNA (Kredit Serba Guna)
      Pegadaian KRESNA merupakan pemberian                       Pegadaian KRESNA provides loans specifically
      pinjaman yang dikhususkan kepada karyawan                  to the Company’s internal employees to fulfill
      internal      Perusahaan      guna     pemenuhan           investment and multi-purpose needs with
      keperluan investasi maupun serba guna dengan               repayment in monthly installments over a
      pengembalian secara angsuran per bulan                     period of 1 year to a maximum of 15 years.
      dalam jangka waktu 1 tahun hingga maksimum
      15 tahun.
   c. Digital Lending                                         c. Digital Lending
      Dalam rangka mewujudkan visi Pegadaian                     In order to realize Pegadaian’s vision of
      dalam        menjalankan     transformasi     maka         carrying out the transformation, one of the
      dibuatlah salah satu inisiatif strategis “GRAB             strategic initiatives “GRAB NEW” was created,
       NEW” yang penerapannya dalam lingkup bisnis               which was implemented in the business scope




80                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 81
       melalui pengembangan Produk Digital Lending             through the development of digital lending
       yaitu pemberian pinjaman melalui platform               products, namely lending through digital
       digital yang memberikan manfaat berupa                  platforms that provide benefits in the form of
       kemudahan dan kecepatan bagi nasabah                    convenience and speed for customers through
       melalui transaksi digital. Jenis produk Digital         digital transactions. The types of Digital
       Lending adalah sebagai berikut:                         Lending products are as follows:
       i. Pinjaman Modal Kerja (PMK)                            i. Working Capital Loan (PMK)
           Produk Pinjaman Modal Kerja selanjutnya                 Working Capital Loan, hereinafter referred
           disebut produk PMK adalah produk                        to as PMK, is financing product with a certain
           pembiayaan dengan jangka waktu tertentu                 period of time provided to legal entities
           yang diberikan kepada badan usaha                       for productive purposes on a fiduciary
           berbadan hukum untuk tujuan produktif                   basis with invoice guarantees through the
           yang berbasiskan fidusia dengan jaminan                 Facility Agent partner platform. The PMK
           invoice melalui platform partner Agen                   partners include: Modal Rakyat Indonesia
           Fasilitas. Adapun partner Produk PMK                    and Duha Madani Syariah.
           antara lain: Akseleran, Modal Rakyat
           Indonesia, Investree, Duha Madani Syariah.
       ii. Pinjaman Modal Produktif (PMP)                       ii.   Productive Capital Loan
           Produk     Pinjaman      Modal    Produktif                Productive Capital Loan, hereinafter
           selanjutnya disebut produk PMP adalah                      referred to as PMP, is fiduciary-based loans
           pinjaman berbasiskan pada fidusia dengan                   with a certain period of time with collateral
           jangka waktu tertentu dengan jaminan                       in the form of invoice or pre-invoice. Loans
           berupa invoice. Pinjaman diberikan kepada                  provided to entrepreneurs or business
           pengusaha atau badan usaha dalam sektor                    entities in the small, medium and large
           usaha kecil, menengah dan besar yang                       business sectors who have income streams
           mempunyai aliran pendapatan untuk                          for productive purposes. PMP Channels:
           tujuan produktif. Channel Produk PMP:                      Pegadaian Digital Lending Web (digilend.
           Web Digital Lending Pegadaian (digilend.                   pegadaian.co.id) and PaDi UMKM.
           pegadaian.co.id) dan PaDi UMKM.


3. Bisnis Syariah                                        3. Sharia Business
   a. Pegadaian Rahn                                        a. Pegadaian Rahn
      Sistem gadai berprinsip Syariah yang diberikan           A pawn system based on Sharia principles
      kepada semua golongan nasabah, baik untuk                provided to all types of customers, both for
      kebutuhan konsumtif maupun kebutuhan                     consumptive and productive needs. Rahn
      produktif. Rahn merupakan solusi terpercaya              is a trusted solution for getting loans in a
      untuk mendapatkan pinjaman secara syar’i,                syar’i way, easy, fast and safe. To get credit,
      mudah, cepat, dan aman. Untuk mendapatkan                customers only need to bring their identity
      kredit, nasabah hanya perlu membawa                      (ID/Driver License/ Passport) and collateral
      identitas (KTP/ SIM/Paspor) dan agunan                   of gold jewelry, gold bars, diamonds bound
      berupa perhiasan emas, emas batangan, berlian            in jewelry, cars, motorcycles, laptops, mobile
      terikat perhiasan, mobil, sepeda motor, laptop,          phones and other electronic goods. Loans
      handphone, dan barang elektronik lainnya.                start from Rp50,000, - with the imposition of
      Pinjaman yang diberikan mulai dari Rp50.000,-            a maintenance fee (mu’nah) starting at 0.47%
      dengan      pengenaan     biaya  pemeliharaan            (of the estimate) per 10 days with a maximum
      (mu’nah) mulai 0,47% (dari taksiran) per 10              credit period of 120 days, and can be extended
      hari dengan jangka waktu kredit maksimum                 by installments or repeat mortgages, and can
      120 hari, dan dapat diperpanjang dengan                  be repaid at any time with a proportional
      cara mengangsur ataupun mengulang gadai,                 mu’nah calculation during the loan period.
      serta dapat dilunasi sewaktu-waktu dengan
      perhitungan mu’nah proporsional selama masa
      pinjaman.




PT Pegadaian | 2023 Annual Report                                                                               81
Page 82
Profil Perusahaan
Company Profile




     b. Pegadaian Rahn Tasjily Tanah                        b. Pegadaian Rahn Tasjily Tanah
        Sistem gadai berprinsip Syariah yang diberikan         A pawn system based on Sharia principles
        kepada masyarakat yang memiliki penghasilan            to people who have fixed/regular income,
        tetap/rutin, pengusaha mikro, pengusaha kecil          micro entrepreneurs, small entrepreneurs, and
        maupun petani dengan agunan sertifikat tanah.          farmers with land certificates as collateral. The
        Besarnya pinjaman yang diberikan mulai dari            amount of the loans starts from Rp1,000,000
        Rp1.000.000 sampai dengan Rp200.000.000                to Rp200,000,000 with an administration fee
        dengan biaya administrasi sebesar Rp 70.000            of Rp70,000 and maintenance fees (mu’nah)
        dan biaya pemeliharaan (mu’nah) mulai 0,70%            starting at 0.70% per month and a period of 3,
        per bulan dan jangka waktu 3, 4, 6, 12, 18, 24,        4, 6, 12, 18, 24 , 36, 48, up to 60 months.
        36, 48, hingga 60 bulan.
     c. Pegadaian Arrum (Ar Rahn untuk Usaha Mikro/         c. Pegadaian Arrum (Ar Rahn for Micro/small
        Kecil)                                                 Business)
        Pembiayaan Syariah bagi pengusaha mikro,               Sharia financing for micro, small, and medium
        kecil, dan menengah untuk           menggunakan        entrepreneurs to use a monthly installment
        skema angsuran bulanan dengan jaminan                  scheme guaranteed by Vehicle certificate and
        BPKB dan Emas dan bisa dilunasi sewaktu-               Gold, and can be paid off at any time. Arrum
        waktu. Produk Arrum pada bisnis Syariah                products in the Sharia business include Arrum
        meliputi Arrum Emas (barang jaminan berupa             Emas (collateral in the form of gold bullion or
        emas lantakan atau perhiasan), Arrum Mikro             jewelry), Arrum Micro (collateral for vehicles’
        (jaminan BPKB kendaraan untuk pelaku usaha),           certificate for enterpreneurs), Arrum Haji
        Arrum Haji (jaminan emas untuk pendaftaran             (collateral for the registration of the portion of
        porsi haji) dan Arrum Safar (jaminan emas dan          the pilgrimage) and Arrum Safar (collateral for
        barang berharga lainnya).                              gold and other valuables).
         i. Pada Arrum Mikro, kendaraan tetap pada              i. At Arrum Mikro, the vehicle remains with
              pemiliknya sehingga dapat digunakan                  the owner so that it can be used to support
              untuk mendukung usaha. Tarif Mu’nah                  the business. The Mu’nah Maintenance fee
              Pemeliharaan sebesar 0,70% per bulan                 is 0.70% per month flat of the Vehicle Price
              flat dari Harga Kendaraan dengan jangka              with a financing period of 12, 18, 24, 36 to
              waktu pembiayaan 12, 18, 24, 36 hingga 48            48 months.
              bulan.
         ii. Pada Arrum Emas, jaminan emas disimpan             ii.  At Arrum Emas, collateral for gold is stored
              di Pegadaian. Tarif Mu’nah Pemeliharaan                at Pegadaian. The Mu’nah Maintenance Rate
              sebesar 0,95% per bulan flat dari Taksiran             is 0.95% per month flat of the Estimated
              Barang Jaminan (Emas) dengan jangka                    Collateral (Gold) with a financing period of
              waktu pembiayaan 12, 18, 24, 36 bulan.                 12, 18, 24, 36 months.
         iii. Pada Arrum Haji, jaminan emas serta bekas         iii. At Arrum Haji, the gold collateral and the
              pendaftaran haji disimpan di Pegadaian.                former Hajj registration are stored at the
              Tarif Mu’nah Pemeliharaan sebesar 0,95%                Pegadaian. The Mu’nah Maintenance fee
              per bulan flat dari Taksiran Barang Jaminan            is 0.95% per month flat of the Estimated
              (Emas+berkas pendaftaran haji) dengan                  Collateral Items (Gold + Hajj registration
              jangka waktu pembiayaan 12, 18, 24, 36, 48             documents) with a financing period of 12,
              dan 60 bulan.                                          18, 24, 36, 48 and 60 months.
         iv. Pada Arrum Safar, jaminan emas serta               iv. At Arrum Safar, collateral for gold and other
              barang berharga lainnya disimpan di                    valuables are stored at the Pegadaian.
              Pegadaian. Tarif Mu’nah Pemeliharaan                   The Mu’nah Maintenance fee is 0.65% per
              sebesar 0,65% per bulan flat dari Taksiran             month flat of the Umrah / Travel Package
              Barang Jaminan (Emas+barang berharga                   Price with a financing period of 12, 18, 24
              lainnya) dengan jangka waktu pembiayaan                and 36 months.
              12, 18, 24, dan 36 bulan.
     d. Pegadaian Amanah                                    d. Pegadaian Amanah
        Pembiayaan         yang     diperuntukkan    guna      Financing intended for the purchase/ownership
        pembelian/ kepemilikan kendaraan bermotor              of new or used motorized vehicles in accordance
        baru atau bekas pakai sesuai dengan prinsip            with Sharia principles for employees, MSME
        Syariah kepada karyawan, pengusaha UMKM                entrepreneurs and professional doctors,
        serta profesional dokter, bidan dan notaris.           midwives, and notaries. The installment period




82                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 83
       Jangka waktu angsuran 12, 18, 24, dan 36 bulan            is 12, 18, 24 and 36 months for motorcycles,
       untuk sepeda motor, serta 12, 18, 24, 36, 48, dan         and 12, 18, 24, 36, 48 and 60 months for cars
       60 bulan untuk mobil dengan tarif mu’nah 0,9%             with mu’nah rates of 0.9% per month flat of the
       per bulan flat dari harga kendaraan .                     Vehicle Estimation.


4. Penyaluran Pinjaman kepemilikan emas batangan           4. Distribution of Loans for Gold Bullion Ownership
   a. Penyaluran Uang Pinjaman dari transaksi Gadai           Gold Installment
      dengan Barang Jaminan Emas yang berasal                 a. Disbursement of Loan Money from Pawn
      dari transaksi Jual Beli antara Nasabah dengan             transactions with Gold Collateral from Sale and
      Mitra Kerjasama Penyedia Emas.                             Purchase transactions between Customers and
                                                                 Gold Providing Collaboration Partners.
   b. Layanan ini ditujukan baik untuk Nasabah                b. This service is aimed at both personal
      Personal maupun nasabah Kelompok yang                      customers and group customers who can be
      dapat menjadi alternatif pilihan investasi yang            a safe alternative investment choice to realize
      aman untuk mewujudkan kebutuhan masa                       future needs with an easy process and flexible
      depan dengan proses mudah dan jangka waktu                 time period.
      yang fleksibel.
   c. Merek Emas Batangan yang ditawarkan                     c. The gold bullion brands offered vary, including
      bervariasi meliputi ANTAM, UBS, Lotus Archi,               ANTAM, UBS, Lotus Archi, and Galeri 24 with
      dan Galeri 24 dengan pilihan berat beragam                 various weight options ranging from 0.5 to 0.5.
      mulai dari 0,5 s.d. 1.000 gram serta pilihan               1,000 grams and tenor options ranging from 3,
      tenor mulai dari 3, 6, 12, 18, 24, 36, 48, dan 60          6, 12, 18, 24, 36, 48 and 60 months.
      bulan.


5. Bisnis Jasa Lainnya                                     5. Other Services Business
   a. Pegadaian Properti                                      a. Pegadaian Properti
      Bisnis        properti     Pegadaian      dengan           Pegadaian’s property business optimizes its
      mengoptimalkan aset-aset strategis yang                    strategic assets through renting buildings
      dimiliki melalui persewaan gedung guna                     for various purposes (weddings, reunions,
      berbagai keperluan (acara pernikahan, reuni,               meetings, seminars, etc.), renting shophouses
      rapat, seminar, dan lain-lain), sewa menyewa               and providing land for community economic
      ruko dan penyediaan lahan untuk kegiatan                   activities (Pegadaian’s clean market).
      ekonomi kerakyatan (pasar bersih Pegadaian).
   b. Pegadaian Jasa Pembayaran Online (Multi                 b. Pegadaian Online Payment Services (Multi
      Payment Online)                                            Payment Online)
       i. Layanan        pembayaran     tagihan     dan          i. Multi biller bill payment and purchase
           pembelian multi biller meliputi pembayaran                services include payment for electricity,
           listrik, telepon, air, angsuran kendaraan,                telephone, water, vehicle installment,
           asuransi, internet, pajak, TV berlangganan,               insurance, internet, taxes, subscription TV,
           gas, pembelian pulsa, token listrik, tiket                gas, credit purchases, electricity token,
           pesawat, uang elektronik, game voucher,                   plane ticket, electronic money, game
           pembayaran        zakat  dan    infak,   dan              vouchers, zakat and infaq payment, and
           pembayaran lainnya.                                       other payments.
       ii. Layanan        MPO      merupakan      solusi         ii. MPO service is fast payment solution that
           pembayaran cepat yang memberikan                          facilitate Pegadaian customers to make
           kemudahan kepada nasabah Pegadaian                        transactions, whether customers who
           dalam bertransaksi baik nasabah yang                      already have a bank account or not through
           sudah memiliki rekening bank maupun                       Pegadaian distribution channels.
           belum melalui channel distribusi Pegadaian.
   c. Pegadaian Remittance (Jasa Pengiriman Uang)             c. Pegadaian Remittance (Money Transfer Services)
      Layanan pengiriman dan penerimaan uang                     Domestic and international money sending
      lingkup dalam negeri maupun luar negeri                    and receiving services collaborate with several
      bekerja sama dengan beberapa perusahaan                    companies via online system at all outlets.
      melalui sistem online di seluruh outlet.




PT Pegadaian | 2023 Annual Report                                                                             83
Page 84
Profil Perusahaan
Company Profile




     d. Pegadaian Jasa Taksiran                            d. Pegadaian Appraisal Services
        Layanan kepada masyarakat yang ingin                  Services for people who want to know the
        mengetahui karatase dan kualitas harta                caratage and quality of gold, diamond and
        perhiasan emas berlian dan batu permata baik          gemstone jewelry for investment or business
        untuk keperluan investasi ataupun keperluan           purposes at relatively affordable costs. This
        bisnis dengan biaya yang relatif terjangkau.          appraisal service makes it easier for people to
        Layanan jasa taksiran ini memudahkan                  find out about the caratage and quality of their
        masyarakat mengetahui tentang karatase                valuable items, hence they do not experience
        dan kualitas suatu barang berharga miliknya           doubts about the exact value of the jewelry
        sehingga tidak mengalami kebimbangan atas             they own.
        nilai pasti perhiasan yang dimilikinya.
     e. Pegadaian Jasa Titipan                             e. Pegadaian Deposit Services
        Pemberian pelayanan kepada masyarakat                 Providing services to people who want
        yang      ingin    menitipkan     barang-barang       to entrust their goods or securities with
        atau surat berharga yang dimiliki dengan              guaranteed security and competitive rates.
        keamanan terjamin dan tarif kompetitif. Media         Storage media in the form of a treasure/strong
        penyimpanan berupa khazanah/strong room               room or Safe Deposit Box.
        maupun Safe Deposit Box.
     f. Pegadaian G-Lab                                    f. Pegadaian G-Lab
        Layanan pemeriksaan batu mulia meliputi               Precious stone inspection services include
        identifikasi spesies dan varietas, treatments,        identification of species and varieties,
        serta inclusion mapping sebagai identitas bagi        treatments, as well as inclusion mapping as
        batu permata yang dinyatakan dalam memo               the identity of gemstones stated in memo and
        dan sertifikat dengan biaya terjangkau.               certificate at affordable cost.
     g. Pegadaian Titipan Emas Fisik                       g. Pegadaian Physical Gold Deposit
        Layanan Perusahaan kepada Masyarakat yang             Company services to people who wish to
        ingin menitipkan barang berupa perhiasan              safely entrust goods in the form of gold jewelry
        emas dan/atau logam mulia secara aman                 and/or precious metals to the Company with
        di Perusahaan dengan fasilitas tambahan               additional facilities in the form of credit limits
        berupa plafon kredit yang dapat dipergunakan          that customers can use.
        Nasabah.
     h. Pegadaian Tabungan Emas                            h. Pegadaian Gold Savings
        Penyediaan layanan jual beli emas kadar 24            Provides buying and selling services for 24 carat
        karat yang selanjutnya tercatat dalam rekening        gold which is then recorded in a gold savings
        tabungan emas dalam bentuk saldo Gramasi              account in the form of a Gramasi balance and
        dan dititipkan di Pegadaian. Pembelian                deposited at Pegadaian. Purchases are made
        dilakukan secara ritel mulai dari 0,01 gram, dan      at retail starting from 0.01 gram, and physical
        dapat dilakukan cetak fisik emas jika titipan         gold can be printed if the gold deposit has
        emas sudah mencapai minimal 1 Gram.                   reached a minimum of 1 gram.
     i. Pegadaian Jasa Titipan Korporasi                   i. Pegadaian Corporate Deposit Services
        Layanan jasa titipan emas yang diberikan              Gold deposit services provided by the
        Perusahaan        kepada     Korporasi     yang       Company to Company that require storage
        memerlukan tempat penyimpanan dengan                  with large capacity and volume.
        kapasitas dan volume yang besar.




84                                                                        Laporan Tahunan 2023 | PT Pegadaian
Page 85
Makna Logo Perusahaan
The Meaning of Company Logo




Logo Pegadaian terdiri dari 2 (dua) komponen utama,     Pegadaian’s logo consist of 2 (two) components,
yakni gambar tiga lingkaran yang bersinggungan dan      namely, three graphic circles that intersected and
kata “PEGADAIAN”. Secara garis besar logo Pegadaian     the word “PEGADAIAN”. In general, Pegadaian’s
menggambarkan proses perjalanan sebuah institusi        logo describes a journey process of a pawn service
jasa gadai sejak berdiri dan berkembang sesuai proses   institution since its establishment and developed
transformasi hingga menjadi perusahaan multi produk     aligned with its transformation process to be multi
yang menjadi solusi keuangan yang berpegang pada        product company which is a financial solution that
landasan nilai-nilai kolaborasi, transparansi, dan      uphold to the collaboration, transparency, and trust
kepercayaan.                                            values.


Gambar tiga lingkaran merepresentasikan tiga            The three graphic circles represented three of
inti layanan Pegadaian yakni Bisnis Pembiayaan,         Pegadaian’s services core namely, Financing, Gold
Bisnis Emas, dan Aneka Jasa. Gambar timbangan           Business, and Various Services. The scale graphic
bermakna kejujuran dan keadilan. Sedangkan warna        means honesty and fairness. Meanwhile, the green
hijau melambangkan keteduhan serta senantiasa           color means calmness and continues to grow and
tumbuh berkembang dalam membantu masyarakat             develop in facilitate the society to improve their well-
meningkatkan kesejahteraannya.                          being.


Kata “PEGADAIAN” yang ditulis dengan huruf kecil        Word “PEGADAIAN” that written with a lowercase
bermakna sikap rendah hati, tulus, dan senantiasa       means humble, sincere, and friendly in serving
ramah dalam melayani masyarakat Indonesia.              Indonesian society.




PT Pegadaian | 2023 Annual Report                                                                            85
Page 86
Profil Perusahaan
Company Profile




Keanggotaan Asosiasi
Association Membership


Hingga akhir tahun 2023, Pegadaian memperkuat               Until the end of 2023, Pegadaian strengthening its
bisnis dengan menjadi anggota di berbagai organisasi        business as a members of various organizations as
sebagai berikut:                                            follows:


                                     Lingkup
                                    (Nasional/
      Nama Organisasi                                                Peran dan Kontribusi Pegadaian
     Organization Name           Internasional)                     Pegadaian’s Role and Contribution
                                Scope (National/
                                  international)
Perkumpulan Perusahaan Gadai Nasional              Sebagai leader dan inisiator Asosiasi Perkumpulan Perusahaan Gadai
Indonesia                    National              di Indonesia dan sudah mendapatkan persetujuan OJK sesuai surat
Indonesian Pawn Companies                          Deputi Komisioner Pengawasan IKNB II Nomor S-75/NB.2/2017
Association                                        tanggal 7 Pebruari 2017 dan izin dari Menteri BUMN selaku RUPS
                                                   keluar dengan surat Nomor S-345/MBU/06/2017 tanggal 9 Juni 2017
                                                   As the leader and initiator of the Association of Pawn Companies
                                                   in Indonesia and has obtained OJK approval according to the letter
                                                   of the Deputy Commissioner for Supervision of IKNB II No. S-75/
                                                   NB.2/2017 dated February 7, 2017 and permission from the Minister of
                                                   BUMN as the GMS issued with letter No. S-345 /MBU/06/2017 dated
                                                   June 9, 2017
Forum Human Capital            Nasional            Anggota FHCI BUMN
Indonesia                      National            Member of FHCI BUMN
Human Capital Indonesia
Forum
Forum Humas BUMN               Nasional            Anggota FH BUMN
SOEs’ Public Relation Forum    National            Member of PRF BUMN
Forum Teknologi Informasi      Nasional            Anggota FORTI BUMN
BUMN                           National            Member of FORTI BUMN
SOEs’ Information Technology
Forum
Asosiasi Emiten Indonesia      Nasional            Anggota AEI
Indonesian Issuers Forum       National            Member of AEI
Perkumpulan Wakil Manajer      Nasional            Anggota PWMII untuk produk Gadai Efek
Investasi Indonesia            National            Member of PWMII for Securities Pawn Product
Indonesian Investment Deputy
Manager Association




86                                                                               Laporan Tahunan 2023 | PT Pegadaian
Page 87
PT Pegadaian | 2023 Annual Report   87
Page 88
Profil Perusahaan
Company Profile




Struktur Organisasi                                                                                         RUPS
                                                                                                             GMS
Organization Structure



  Board of Management


  Board of Directors
                                                                                                       Direktur Utama
                                                                                                     President Director
                                                                                                    Damar Latri Setiawan




                                                                                                           Direktur
        Direktur Pemasaran &           Direktur Jaringan         Direktur Keuangan &                 Manajemen Risiko,           Direktur Teknologi
       Pengembangan Produk            Operasi & Penjualan       Perencanaan Strategis                 Legal & Kepatuhan          Informasi & Digital
      Director of Marketing &       Director of Operations      Director of Finance &               Director of Finance,      Director of Information
      Product Development              Network & Sales           Strategic Planning               Risk Management, Legal       Technology & Digital
      Elvi Rofiqotul Hidayah           Eka Pebriansyah              Ferdian Timur                       & Compliance             Teguh Wahyono
                                                                     Satyagraha                        Udin Salahudin




                                        Divisi Jaringan &           Divisi Perencanaan               Divisi Risiko Kredit &    Divisi Strategi, Arsitektur &
         Divisi Produk Gadai              Operasional                    Strategis                          Asuransi                 Perencanaan TI
       Pawn Products Division            Network and           Strategic Planning Division        Credit Risk and Insurance   IT Strategies, Architecture,
             Mufri Yandi              Operational Division         Nurrahmi Febriana                        Division             and Planning Division
                                        Rosyid Hamidi                                                    Agus Tokhid                   Supriyanto



                                                                                                   Divisi Manajemen Risiko        Divisi Operasional &
         Divisi Produk Emas             DIvisi Penjualan            Divisi Akuntansi                 Operasi & Korporasi             Infrastruktur TI
       Gold Product Division            Sales Division            Accounting Division             Management of Operations        IT Operations and
        Kadek Eva Suputra              Ketut Suhardiono           Gede Suhardantara                 and Corporations Risks      Infrastructure Division
                                                                                                           Division                 Noor Hidayanto
                                                                                                      Hakim Setiawan



                                         DIvisi Hubungan                                                                         Divisi Pengembangan
         Unit Usaha Syariah               Kelembagaan                 Divisi Tresuri                    Divisi Legal
                                                                                                                                       Aplikasi TI
        Sharia Business Unit         Institutional Relations       Treasury Division                   Legal Division
                                                                                                                                    IT Application
        Beni Martina Maulan                  Division                Zulfan Adam                       Holilurrohman
                                                                                                                                Development Division
                                        Ferry Hariawan                                                                                Alfian Noor



                                     DIvisi Tanggung Jawab         Divisi Manajemen
      Divisi Produk Mikro Fidusia                                                                     Divisi Kepatuhan              Divisi IT Security
                                      Sosial dan Lingkungan       Kinerja Perusahaan
      Fiduciary Micro Products                                                                      Compliance Division           IT Security Division
                                         Corporate Social       Company Performance
                Division                                                                            Hertin Maulida Rahmi              Eko Haryono
                                     Responsibility Division     Management Division
             Riza Adhianto
                                           Rully Yusuf           Rinny Amelia Hadjoh




          Divisi Pemasaran
         Marketing Division
         Luh Putu Andarini




            Kantor Wilayah
           Regional Office




 88                                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 89
                       Dewan Komisaris
                   Board of Commissioners




 Direktur Human Capital                  Direktur Umum
 Director of Human Capital            Director of General
      E. R. A. Taufiq                        Affairs
                                      Gunawan Sulistyo




                                                                          Transformation Office              Satuan Pengawasan Intern
                                                                            Sahat Pangabahan                     Internal Audit Unit
                                                                              Pangaribuan                       Hermawan Aries Andi




   Divisi Operasional
     Human Capital                  Divisi Manajemen Aset Tetap          Divisi Innovation Center                                                    Sekretariat Perusahaan
Human Capital Operations                    Fixed Asset                Innovation Center Division           Inspektorat Pengembangan                  Corporate Secretary
        Division                      Management Division                  Agus Handayanto                  Development Inspectorate                      Yudi Sadono
 Muhamad Andi Ibrahim                        Ngadenan                                                           Ahmad Zaenudin




                                                                        Divisi PMO & Manajemen
Divisi Strategi Human Capital        Divisi Pengadaan & Logistik                Perubahan                        Inspektorat Pusat
       Human Capital                 Procurement & Logistics               PMO and Change                      Central Inspectorate
      Strategy Division                        Division                  Management Division                  R Swasono A. Widodo
       Rofiq Afiv Azis                       Ismail Ilyas                     Toza Anindya




     Divisi Pegadaian
    Corporate University                                                Divisi Manajemen Data TI               Inspektorat Wilayah 1
   Pegadaian Corporate                                                   IT Data Management                   Regional Inspectorate 1
    University Division                                                         Division                         Siska Triangga D.
         Arifmon                                                           Moh Syaiful Anam



                                                                         Divisi Digital Lending &
                                                                                 Payment                       Inspektorat Wilayah 2
                                                                       Digital Lending & Payment              Regional Inspectorate 2
                                                                                 Division                            Ismanto
                                                                          Teguh Budi Ismanto




                                                                          Divisi Budaya Kerja                  Inspektorat Wilayah 3
                                                                         Work Culture Division                Regional Inspectorate 3
                                                                                 Sriyani                         Dwi Wuryantadi




                                        Direktorat
                                                                          Komite Dewan Komisaris: Komite Pemantau Risiko, Komite Nominasi & Remunerasi, dan
                                        Directorate                       Komite Audit
                                                                          Committee of the Board of Commissioners: Risk Monitoring Committee,
                                                                          Nomination and Remuneration Committee, and Audit Committee
                                        Sub Direktorat/Setingkat
                                        Sub Directorate/Equivalent
                                                                          Komite Dewan Direksi: Komite Produk, Komite Kredit, Komite Aset & Liabilitas, Komite Investasi
                                                                          & Belanja Modal, Komite Human Capital, Komite TI Komite Tanggung Jawab Sosial dan
                                        Divisi/Setingkat                  Lingkungan, dan Komite Transformasi
                                        Division/Equivalent               Committee of the Board of Directors: Product Committee, Credit Committee, Asset and
                                                                          Liability Committee, Investment & Capital Expenditure Committee, Human Capital Committee,
                                        Garis Supervisi                   IT Committee, Social and Environmental Responsibility Committee, and Transformation
                                        Supervision Line                  Committee

                                        Garis Komunikasi
                                        Communication Line


                      Sumber: Peraturan Direksi Nomor 39 Tahun 2023
                      Source: Directors Regulation Number 39 of 2023

                  PT Pegadaian | 2023 Annual Report                                                                                                                        89
Page 90
Profil
Dewan
Komisaris                       Board of Commissioners' Profile


    Loto Srinaita Ginting           Sudarto
1   Komisaris Utama             5   Komisaris
    President Commissioner          Commissioner

    Yudi Priambodo P.               Nezar Patria
2   Komisaris Independen        6   Komisaris Independen
    Independent Commissioner        Independent Commissioner

    Umiyatun Hayati Triastuti       Makmur Keliat
3   Komisaris                   7   Komisaris Independen
    Commissioner                    Independent Commissioner

    Rini Widyantini                 Muhammad Isnaini
4   Komisaris                   8   Komisaris Independen
    Commissioner                    Independent Commissioner




                                                                      7


       5



                                                                  2




                                          8
Page 91
3
        4




1   6
Page 92
Profil Perusahaan
Company Profile




                                                                                            Loto Srinaita Ginting
                                                                                      Komisaris Utama | President Commissioner

                                                                                                         Periode Jabatan | Term of Service
                                                                                           27 Februari 2020-RUPS Tahun 2025, Periode Pertama
                                                                                                   February 27, 2020-GMS in 2025, First Period




      Data Pribadi                                                         Personal Data
      Warga Negara Indonesia                                               Indonesian Citizen
      Usia 56 tahun                                                        Age of 56 year old

      Domisili                                                             Domicile
      Jakarta Pusat, DKI Jakarta, Indonesia                                Central Jakarta, DKI Jakarta, Indonesia

      Riwayat Penunjukan                                                   Appointment History
      Diangkat sebagai Komisaris Utama melalui Surat Keputusan             Appointed as President Commissioner through the Decree of
      Menteri BUMN No. SK-59/MBU/02/2020 tanggal 27 Februari 2020          Minister of SOEs No. SK-59/MBU/02/2020 dated February 27,
      untuk masa jabatan hingga RUPS yang akan diselenggarakan di          2020 for the term of service until GMS in 2025. This position is her
      tahun 2025. Jabatan ini merupakan periode pertama dalam jajaran      first period of the Company’s Board of Commisioners.
      Dewan Komisaris Perusahaan.

      Riwayat Pendidikan                                                   Education
      • Master (S2) of Commerce in Economics dari New South Wales          • Master of Commerce in Economics from New South Wales
        University, Australia (2000)                                         University, Australia (2000)
      • Sarjana (S1) Ekonomi Studi Pembangunan dari Universitas            • Bachelor of Economic Development Study from University of
        Indonesia (1992)                                                     Indonesia (1992)

      Sertifikasi yang dimiliki                                            Certification
      N/A                                                                  N/A

      Riwayat Profesi                                                      Professional History
      • Komisaris Utama PT Pegadaian (2020-Sekarang)                       • President Commissioner of PT Pegadaian (2020-present)
      • Staf Ahli Bidang Keuangan dan Pengembangan UMKM,                   • Expert Staff of Finance and MSMEs Development, Ministry of
        Kementerian BUMN (2020-sekarang)                                     SOEs (2020-present)
      • Komisaris PT PELNI (Persero) (2019-2020)                           • Commissioner of PT PELNI (Persero) (2019-2020)
      • Direktur Surat Utang Negara, Direktorat Surat Utang Negara,        • Director of State Bonds, Directorate of State Bonds, Directorate
        Direktorat Jenderal Pengelolaan Pembiayaan dan Risiko,               General of Financing and Risk Management, Ministry of Finance
        Kementerian Keuangan (2015-2020)                                     (2015-2020)
      • Komisaris PT Reasuransi Indonesia Utama (Persero) (2015-2019)      • Commissioner of PT Reasuransi Indonesia Utama (Persero)
      • Komisaris PT Asuransi Ekspor Indonesia (2014-2015)                   (2015-2019)
      • Direktur Surat Utang Negara, Direktorat Surat Utang Negara,        • Commissioner of PT Asuransi Ekspor Indonesia (2014-2015)
        Direktorat Jenderal Pengelolaan Utang, Kementerian Keuangan        • Director of State Bonds, Directorate of State Bonds, Directorate
        (2012-2015)                                                          General of Debt Management, Ministry of Finance (2012-2015)
      • Plt. Direktur Surat Utang Negara, Direktorat Surat Utang Negara,   • Acting Director of State Bonds, Directorate of State Bonds,
        Direktorat Jenderal Pengelolaan Utang, Kementerian Keuangan          Directorate General of Debt Management, Ministry of Finance
        (2012)                                                               (2012)
      • Kepala Sub Direktorat Pengelolaan Portofolio Surat Utang           • Sub-Head of Directorate of State Bonds Portfolio Management,
        Negara, Sub Direktorat Pengelolaan Portofolio Surat Utang            Sub-Directorate of State Bonds Portfolio Management,
        Negara, Direktorat Surat Utang Negara, Direktorat Jenderal           Directorate General of Debt Management, Ministry of Finance
        Pengelolaan Utang, Kementerian Keuangan (2009-2012)                  (2009-2012)
      • Kepala Sub Direktorat Analisis Keuangan dan Pasar Surat Utang      • Head of Sub Directorate of Financial Analysis and State Bonds
        Negara, Sub Direktorat Analisis Keuangan dan Pasar Surat Utang       Market, Sub Directorate of Financial Analysis and State Bonds
        Negara, Direktorat Surat Utang Negara, Direktorat Jenderal           Market, Directorate of Government Bonds, Directorate General of
        Pengelolaan Utang, Kementerian Keuangan (2008-2009)                  Debt Management, Ministry of Finance (2008-2009)
      • Kepala Sub Direktorat Pengelolaan Analisis Keuangan dan Pasar      • Head of Sub-Directorate for Management of Financial Analysis
        Surat Berharga Negara, Sub Direktorat Analisis Keuangan dan          and Government Securities Market, Sub-Directorate for Financial
        Pasar Surat Berharga Negara, Direktorat Surat Utang Negara,          Analysis and Government Securities Market, Directorate of
        Direktorat Jenderal Pengelolaan Utang, Kementerian Keuangan          Government Bonds, Directorate General of Debt Management,
        (2006-2008)                                                          Ministry of Finance (2006-2008)
      • Kepala Seksi Analisis Pasar Obligasi, Sub Direktorat Analisis      • Head of Bond Market Analysis Section, Sub Directorate of
        Keuangan dan Pasar Obligasi Direktorat Pengelolaan Surat             Financial Analysis and Bond Market, Directorate of Government
        Utang Negara, Direktorat Jenderal Perbendaharaan, Kementerian        Securities Management, Directorate General of Treasury, Ministry
        Keuangan (2004-2006)                                                 of Finance (2004-2006)
      • Kepala Sub Bidang Analisis Fiskal dan Moneter, Sub Bidang          • Head of Fiscal and Monetary Analysis Sub-Sector, Fiscal and
        Analisis Fiskal dan Moneter, Bidang Analisis Pasar Keuangan,         Monetary Analysis Sub-Sector, Financial Market Analysis Sector,
        Pusat Manajemen Obligasi Negara, Sekretariat Jenderal                Center for State Bond Management, Secretariat General of the
        Kementerian Keuangan (2001-2004)                                     Ministry of Finance (2001-2004)
      • Ajun Peneliti Muda, Biro Pengkajian Ekonomi dan Keuangan,          • Adjunct Junior Researcher, Bureau of Economic and Financial
        Badan Analisa Keuangan dan Moneter, Kementerian Keuangan             Studies, Financial and Monetary Analysis Agency, Ministry of
        (2000- 2001)                                                         Finance (2000-2001).

      Rangkap Jabatan                                                      Concurrent Position
      Di dalam Pegadaian: Anggota Komite Nominasi & Remunerasi             At Pegadaian: Member of Nomination & Remuneration Committee
      (2020-sekarang)                                                      (2020-present)
      Di luar Pegadaian: Staf Ahli Bidang Keuangan dan Pengembangan        Outside Pegadaian: Expert Staff on Finance and MSMEs
      UMKM, Kementerian BUMN (2020-sekarang)                               Development, Ministry of SOEs (2020-present)

      Hubungan Afiliasi                                                    Affiliation
      Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris,     Has no affiliation with other member of the Board of
      anggota Direksi lain, maupun dengan Pemegang Saham Utama/            Commissioners, member of the Board of Directors, or Major/
      Pengendali namun demikian beliau memiliki hubungan afiliasi          Controlling Shareholders. However, she has an affiliation with
      dengan Pemerintah Republik Indonesia selaku entitas pemilik akhir    Government of Republic of Indonesia as the ultimate owner of the
      Perusahaan melalui rangkap jabatan yang dimiliki di Kementerian      Company through concurrent position at Ministry of SOEs.
      BUMN.




92                                                                                               Laporan Tahunan 2023 | PT Pegadaian
Page 93
                                                                                                                               Sudarto
                                                                                                               Komisaris | Commissioner

                                                                                                           Periode Jabatan | Term of Service
                                                                                           17 Oktober 2019-RUPS Tahun 2024, Periode Pertama
                                                                                                   October 17, 2019 - GMS in 2024, First Period




       Data Pribadi                                                        Personal Data
       Warga Negara Indonesia                                              Indonesian Citizen
       Usia 54 tahun                                                       Age of 54 year old

       Domisili                                                            Domicile
       Bekasi, Jawa Barat, Indonesia                                       Bekasi, West Java , Indonesia

       Riwayat Penunjukan                                                  Appointment History
       Diangkat sebagai Komisaris melalui Surat Keputusan Menteri          Appointed as Commissioner through the Decree of the Minister of
       BUMN No. SK-248/MBU/10/2019 tanggal 17 Oktober 2019 untuk           SOEs No. SK-248/MBU/10/2019 dated October 17, 2019 for a term
       masa jabatan hingga RUPS yang akan diselenggarakan di tahun         of office until the GMS to be held in 2024. This position is the first
       2024. Jabatan ini merupakan periode pertama dalam jajaran           period within the Company’s Board of Commissioners.
       Dewan Komisaris Perusahaan.

       Riwayat Pendidikan                                                  Education
       • Magister Manajemen Sistem Informasi (M.MS.I) dari Universitas     • Master of Information Systems Management (M.MS.I) from Bina
         Bina Nusantara (2021)                                               Nusantara University (2021)
       • Doktor (S3) Philosophy in Economic dari University of New         • Doctor of Philosophy in Economics from the University of New
         South Wales, Australia (2008)                                       South Wales, Australia (2008)
       • Master (S2) of Business Administration dari International         • Master of Business Administration from International University
         University of Japan (2001)                                          of Japan (2001)
       • Sarjana (S1) Manajemen (Konsentrasi Manajemen Keuangan)           • Bachelor of Management (Concentration in Financial
         Universitas Indonesia (UI) Jawa Barat (1996)                        Management) University of Indonesia (UI) West Java (1996)
       • D4 Anggaran dari Sekolah Tinggi Akuntansi Negara (STAN)           • Diploma 4 of Budgeting from State College of Accountancy
         (1996)                                                              (STAN) (1996)

       Sertifikasi yang dimiliki                                           Certification
       Certified in the Governance of Enterprise IT, diberikan oleh        Certified in the Governance of Enterprise IT, awarded by the
       Information System Audit and Control Association (ISACA),           Information System Audit and Control Association (ISACA), July
       tanggal 30 Juli 2021                                                30, 2021

       Riwayat Profesi                                                     Professional History
       • Komisaris PT Pegadaian (2019-sekarang)                            • Commissioner of PT Pegadaian (2019-present)
       • Staf Ahli Menteri Keuangan Bidang Pengeluaran Negara,             • Expert Staff to the Minister of Finance for State Expenditures,
         Kementerian Keuangan (2023 – sekarang)                              Ministry of Finance (2023-present)
       • Staf Ahli Menteri Keuangan Bidang Organisasi, Birokrasi, dan      • Expert Staff of the Minister of Finance for Organization,
         Teknologi Informasi Kementerian Keuangan (2018-2023)                Bureaucracy and Technology of the Ministry of Finance
       • Komisaris PT Pelni (Persero) (2014-2019)                            (2018-2023)
       • Direktur Sistem Informasi dan Transformasi Perbendaharaan         • Commissioner of PT Pelni (Persero) (2014-2019)
         Direktorat Jenderal Perbendaharaan Kementerian Keuangan           • Director of Information Systems and Treasury Transformation
         (2013-2018)                                                         Directorate General of Treasury, Ministry of Finance (2013-2018)
       • Direktur Sistem Perbendaharaan Direktorat Jenderal                • Director of Treasury System, Directorate General of Treasury,
         Perbendaharaan Kementerian Keuangan (2013)                          Ministry of Finance (2013)
       • Tenaga Pengkaji Bidang Perbendaharaan Direktorat Jenderal         • Examiner for Treasury Sector Directorate General of Treasury,
         Perbendaharaan Kementerian Keuangan (2012-2013)                     Ministry of Finance (2012-2013)

       Rangkap Jabatan                                                     Concurrent Position
       Di dalam Pegadaian: Anggota Komite Pemantau Resiko                  At Pegadaian: Member of Risk Monitoring Committee
       (2023-sekarang)                                                     (2023-present)
       Di luar Pegadaian: Staf Ahli Menteri Keuangan Bidang Pengeluaran    Outside Pegadaian: Expert Staff to the Minister of Finance for
       Negara, Kementerian Keuangan (2023 – sekarang)                      State Expenditures, Ministry of Finance (2023-present)

       Hubungan Afiliasi                                                   Affiliation
       Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris,    Has no affiliation with other member of the Board of
       anggota Direksi lain, maupun dengan Pemegang Saham Utama/           Commissioners, member of the Board of Directors, or Major/
       Pengendali namun demikian beliau memiliki hubungan afiliasi         Controlling Shareholders. However, he has an affiliation with
       dengan Pemerintah Republik Indonesia selaku entitas pemilik akhir   Government of Republic of Indonesia as the ultimate owner of the
       Perusahaan melalui rangkap jabatan yang dimiliki di Kementerian     Company through concurrent position at Ministry of Finance.
       Keuangan.




PT Pegadaian | 2023 Annual Report                                                                                                               93
Page 94
Profil Perusahaan
Company Profile




                                                                               Umiyatun Hayati Triastuti
                                                                                                            Komisaris | Commissioner

                                                                                                        Periode Jabatan | Term of Service
                                                                                               25 April 2022-RUPS Tahun 2027, Periode Kedua
                                                                                                  April 25, 2022 - GMS in 2027, Second Period




      Data Pribadi                                                        Personal Data
      Warga Negara Indonesia                                              Indonesian Citizen
      Usia 62 tahun                                                       Age of 62 year old

      Domisili                                                            Domicile
      Jakarta Pusat, DKI Jakarta, Indonesia                               Central Jakarta , DKI Jakarta, Indonesia

      Riwayat Penunjukan                                                  Appointment History
      Diangkat sebagai Komisaris melalui Keputusan Menteri Badan          Appointed as Commissioner through Decree of the Minister of
      Usaha Milik Negara No. SK-105/MBU/04/2022 dan Direktur Utama        State-Owned Enterprises No: SK-105/MBU/04/2022 and President
      Perusahaan Perseroan (Persero) PT Bank Rakyat Indonesia, Tbk.       Director of PT Bank Rakyat Indonesia (Persero) Tbk. No.: 0014-
      No. 0014-DIR/HCB/04/2022 untuk masa jabatan hingga RUPS             DIR/HCB/04/2022 for a term of office until the GMS to be held in
      yang akan diselenggarakan di tahun 2027. Jabatan ini merupakan      2027. This position is the second period in the Company’s Board of
      periode kedua dalam jajaran Dewan Komisaris Perusahaan.             Commissioners.

      Riwayat Pendidikan                                                  Education
      • Doktor (S3) Manajemen Pendidikan dari Universitas Negeri          • Doctorate (S3) Education Management from Jakarta State
        Jakarta (2020)                                                      University (2020)
      • Master (S2) of Science in Economics Policy dari University of     • Master (S2) of Science in Economics Policy dari University of
        Illinois at Urbana Champaign – USA, Department of Economics         Illinois at Urbana Champaign – USA, Department of Economics
        (1994)                                                              (1994)
      • Sarjana (S1) Teknik Sipil Institut Teknologi Bandung (ITB),       • Bachelor (S1) in Civil Engineering from Bandung Institute of
        Bandung (1987)                                                      Technology (ITB), Bandung (1987)

      Sertifikasi yang dimiliki                                           Certification
      N/A                                                                 N/A

      Riwayat Profesi                                                     Professional History
      • Komisaris PT Pegadaian (2017-sekarang)                            • Commissioner of PT Pegadaian (2017-present)
      • Ahli Utama-Widyaiswara Badan Pengembangan Sumber                  • Main Expert-Lecturer at the Transportation Human Resources
        Daya Manusia Perhubungan, Kementerian Perhubungan                   Development Agency, Ministry of Transportation (2021-present)
        (2021-sekarang)                                                   • Head of Transportation Research and Development Agency,
      • Kepala Badan Penelitian dan Pengembangan Perhubungan,               Ministry of Transportation (2020-2021)
        Kementerian Perhubungan (2020-2021)                               • Head of the Human Resources Development Agency for
      • Kepala Badan Pengembangan SDM Perhubungan, Kementerian              Transportation, Ministry of Transportation (2018-2020)
        Perhubungan (2018-2020)                                           • Head of Transportation Research and Development Agency,
      • Kepala Badan Penelitian dan Pengembangan Perhubungan,               Ministry of Transportation (2017-2018)
        Kementerian Perhubungan (2017-2018)                               • Expert Staff of the Minister for Regional Economy and
      • Staf Ahli Menteri Bidang Ekonomi Kawasan dan Kemitraan              Transportation Partnership, Ministry of Transportation (2015-2017)
        Perhubungan, Kementerian Perhubungan (2015-2017)                  • Commissioner of PT. Indonesian Railways (2012-2017)
      • Komisaris PT Kereta Api Indonesia (2012-2017)                     • Expert Staff to the Minister for Natural Resources, Environment
      • Staf Ahli Menteri Bidang Sumber Daya Alam, Lingkungan Hidup         and Climate Change, Ministry of National Development Planning
        dan Perubahan Iklim, Kementerian PPN (2010-2015)                    (2010-2015)
      • Komisaris PT Tambang Batubara Bukit Asam Tbk (2008-2012)          • Commissioner of PT. Bukit Asam TBK Coal Mine (2008-2012)
      • Deputi Bidang Sumber Daya Alam dan Lingkungan Hidup,              • Deputy for Natural Resources and Environment, Bappenas (2007-
        Bappenas (2007-2010)                                                2010)
      • Direktur Transportasi, Bappenas (2005-2007)                       • Director of Transportation, Bappenas (2005-2007)
      • Kepala Sub Direktorat Transportasi Darat, Meteorologi dan         • Head of Sub Directorate of Land Transportation, Meteorology and
        Geofisika, Direktorat Transportasi, Bappenas (2002-2005)            Geophysics, Directorate of Transportation, Bappenas (2002-2005)
      • Kepala Sub Direktorat Transportasi Kereta Api, Penyeberangan,     • Head of Sub-Directorate for Railway Transportation, Crossing,
        Meteorologi, dan Geofisika, Direktorat Transportasi, Bappenas       Meteorology and Geophysics, Directorate of Transportation,
        (2001- 2002)                                                        Bappenas (2001-2002)

      Rangkap Jabatan                                                     Concurrent Position
      Di dalam Pegadaian: Anggota Komite Pemantau Risiko                  At Pegadaian: Member of Risk Monitoring Committee
      (2021-sekarang)                                                     (2021-Present)
      Di luar Pegadaian: Ahli Utama-Widyaiswara Badan Pengembangan        Outside Pegadaian: Main Expert-Widyaiswara of Transportation
      Sumber Daya Manusia Perhubungan, Kementerian Perhubungan            Human Resources Development Agency, Ministry of Transportation
      (2021-sekarang)                                                     (2021-present)

      Hubungan Afiliasi                                                   Affiliation
      Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris     Has no affiliation with other member of the Board of
      lain, anggota Direksi, maupun dengan Pemegang Saham Utama/          Commissioners, member of the Board of Directors, or Major/
      Pengendali. Namun demikian, beliau memiliki hubungan afiliasi       Controlling Shareholders. However, she has an affiliation with
      dengan Pemerintah Republik Indonesia selaku entitas pemilik akhir   Government of Republic of Indonesia as the ultimate owner
      Perusahaan melalui rangkap jabatan yang dimiliki di Kementerian     of the Company through concurrent position at Ministry of
      Perhubungan.                                                        Transportation.




94                                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 95
                                                                                                         Rini Widyantini
                                                                                                               Komisaris | Commissioner

                                                                                                           Periode Jabatan | Term of Service
                                                                                            9 Januari 2020-RUPS Tahun 2025, Periode Pertama
                                                                                                   January 9, 2020 - GMS in 2025, First Period




       Data Pribadi                                                        Personal Data
       Warga Negara Indonesia                                              Indonesian Citizen
       Usia 58 tahun                                                       Age of 58 year old

       Domisili                                                            Domicile
       Bekasi, Jawa Barat, Indonesia                                       Bekasi, West Java , Indonesia

       Riwayat Penunjukan                                                  Appointment History
       Diangkat sebagai Komisaris melalui Surat Keputusan Menteri          Appointed as Commissioner through the Decree of the Minister of
       BUMN No. SK-14/MBU/01/2020 tanggal 9 Januari 2020 untuk             SOEs No. SK-14/MBU/01/2020 dated January 9, 2020 for a term
       masa jabatan hingga RUPS yang akan diselenggarakan di tahun         of office until the GMS to be held in 2025. This position is the first
       2025. Jabatan ini merupakan periode pertama dalam jajaran           period in the Company’s Board of Commissioners.
       Dewan Komisaris Perusahaan.

       Riwayat Pendidikan                                                  Education
       • Master (S2) Public Management in Public Policy and                • Master of Public Management in Public Policy and Management
         Management dari Flinders University of South Australia (1999)       from Flinders University of South Australia (1999)
       • Sarjana (S1) Hukum dari Universitas Padjadjaran, Bandung (1988)   • Bachelor of Law from Padjadjaran University, Bandung (1988)

       Sertifikasi yang dimiliki                                           Certification
       • Certificate of Merit - World Customs Organization (2015)          • Certificate of Merit - World Customs Organization (2015)

       Riwayat Profesi                                                     Professional History
       • Komisaris PT Pegadaian (2020-sekarang)                            • Commissioner of PT Pegadaian (2020-present)
       • Sekretaris Menteri, Kementerian PANRB (2022-sekarang)             • Ministerial Secretary, Ministry of PANRB (2022-present)
       • Deputi Kelembagaan dan Tata Laksana, Kementerian PANRB            • Deputy for Institutions and Management, Ministry of PANRB
         (2013- 2022)                                                        (2013-2022)
       • Deputi Kelembagaan, Kementerian PANRB (2012-2013)                 • Deputy for Institutions, Ministry of PANRB (2012-2013)
       • Staf Ahli Menpan RB Bidang Hukum, Kementerian PANRB (2011-        • Legal Expert Staff to the Minister of Administrative and
         2012)                                                               Bureaucratic Reform, Ministry of PANRB (2011-2012)
       • Asisten Deputi Perumusan Kebijakan Kelembagaan, Kementerian       • Assistant Deputy for Institutional Policy Formulation, Ministry of
         PANRB (2010-2011)                                                   PANRB (2010-2011)
       • Asisten Deputi Kelembagaan Perekonomian I, Kementerian            • Assistant Deputy for Economic Institutions I, Ministry of PANRB
         PANRB (2009-2010)                                                   (2009-2010)
       • Asisten Deputi Kelembagaan Perekonomian, Kementerian              • Assistant Deputy for Economic Institutions, Ministry of PANRB
         PANRB (2008-2009)                                                   (2008-2009)
       • Kepala Bidang Desain Kelembagaan Non Departemen,                  • Head of Non-Departmental Institutional Design, Ministry of
         Kementerian PANRB (2002-2008)                                       PANRB (2002-2008)
       • Kepala Bidang Penyusunan Kebijakan Kelembagaan Non                • Head of Non-Departmental Institutional Policy Development,
         Departemen, Kementerian PANRB (2001-2002)                           Ministry of PANRB (2001-2002)
       • Kepala Sub Bidang Penyusunan Kebijakan Kelembagaan Non            • Head of Non-Departmental Institutional Policy Development
         Departemen, Kementerian PANRB (2000-2001)                           Sub-Division, Ministry of PANRB (2000-2001)
       • Analis Kebijakan pada Asdep Urusan Pelaksanaan Kebijakan,         • Policy Analyst at Assistant Deputy for Policy Implementation,
         Kementerian PANRB (1997-2000)                                       Ministry of PANRB (1997-2000)

       Rangkap Jabatan                                                     Concurrent Position
       Di dalam Pegadaian: Anggota Komite Nominasi & Remunerasi            At Pegadaian: Member of Nomination & Remuneration Committee
       (2020-Sekarang)                                                     (2020-Present)
       Di luar Pegadaian: Sekretaris Menteri di Kementerian PANRB          Outside Pegadaian : Ministerial Secretary in Ministry of PANRB

       Hubungan Afiliasi                                                   Affiliation
       Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris     Has no affiliation with other member of the Board of
       lain, anggota Direksi, maupun dengan Pemegang Saham Utama/          Commissioners, member of the Board of Directors, or Major/
       Pengendali. Namun demikian, beliau memiliki hubungan afiliasi       Controlling Shareholders. However, she has an affiliation with
       dengan Pemerintah Republik Indonesia selaku entitas pemilik akhir   Government of Republic of Indonesia as the ultimate owner of
       Perusahaan melalui rangkap jabatan yang dimiliki di Kementerian     the Company through concurrent position at Ministry of State
       PANRB.                                                              Apparatus Utilization and Bureaucratic Reform.




PT Pegadaian | 2023 Annual Report                                                                                                              95
Page 96
Profil Perusahaan
Company Profile




                                                                                                             Makmur Keliat
                                                                             Komisaris Independen | Independent Commissioner

                                                                                                           Periode Jabatan | Term of Service
                                                                                             27 Februari 2020-RUPS Tahun 2025, Periode Pertama
                                                                                                    February 27, 2020 - GMS in 2025, First Period




      Data Pribadi                                                           Personal Data
      Warga Negara Indonesia                                                 Indonesian Citizen
      Usia 62 tahun                                                          Age of 62 year old

      Domisili                                                               Domicile
      Bogor, Jawa Barat, Indonesia                                           Bogor, West Java, Indonesia

      Riwayat Penunjukan                                                     Appointment History
      Diangkat sebagai Komisaris Independen melalui Surat Keputusan          Appointed as Independent Commissioner through the Decree of
      Menteri BUMN No. SK-59/MBU/02/2020 tanggal 27 Februari 2020            the Minister of SOEs No. SK-59/MBU/02/2020 dated February
      untuk masa jabatan hingga RUPS yang akan diselenggarakan di            27, 2020 for a term of office until the GMS to be held in 2025.
      tahun 2025. Jabatan ini merupakan periode pertama dalam jajaran        This position is the first term within the Company’s Board of
      Dewan Komisaris Perusahaan.                                            Commissioners.

      Riwayat Pendidikan                                                     Education
      • S3 School of International Studies, Jawaharlal Nehru University,     • Doctor of School of International Studies, Jawaharlal Nehru
        India (1995)                                                           University, India (1995)
      • Drs. dalam Ilmu Hubungan Internasional dari Universitas Gadjah       • Doctor in International Relations from Gadjah Mada University,
        Mada Yogyakarta (1986)                                                 Yogyakarta (1986)
      • BA dalam Ilmu Hubungan Internasional dari Universitas Gadjah         • Bachelor in International Relations from Gadjah Mada University,
        Mada, Yogyakarta (1984)                                                Yogyakarta (1984)
      • Sarjana Muda dalam Ekonomi Perusahaan dari Universitas               • Bachelor in Corporate Economics from the National
        Pembangunan Nasional ‘’Veteran’’, Yogyakarta (1984)                    Development University ‘’Veteran’’, Yogyakarta (1984)

      Sertifikasi yang dimiliki                                              Certification
      N/A                                                                    N/A

      Riwayat Profesi                                                        Professional History
      • Komisaris Independen PT Pegadaian (2020-sekarang)                    • Independent Commissioner of PT Pegadaian (2020-present)
      • Dosen pengajar di Departemen Hubungan Internasional Fakultas         • Lecturer at the Department of International Relations, Faculty
        Ilmu Sosial dan Ilmu Politik Universitas Indonesia (1999-sekarang)     of Social and Political Sciences, University of Indonesia
      • Komisaris di PT Bank Mandiri (Persero) Tbk (2015-2020)                 (1999-present)
      • Staf Khusus di Sekretariat Kabinet Republik Indonesia (2015)         • Commissioner at PT Bank Mandiri (Persero) Tbk (2015-2020)
      • Ketua Program Pascasarjana, Departemen Hubungan                      • Special Staff at the Cabinet Secretariat of the Republic of
        Internasional Fakultas Ilmu Sosial dan Ilmu Politik Universitas        Indonesia (2015)
        Indonesia (2009- 2012)                                               • Head of the Postgraduate Program, Department of International
      • Manajer Riset dan Publikasi, Fakultas Ilmu Sosial dan Ilmu Politik     Relations, Faculty of Social and Political Sciences, University of
        Universitas Indonesia (2007-2008)                                      Indonesia (2009-2012)
      • Direktur Eksekutif, Pusat Kajian Asia Timur Departemen               • Research and Publication Manager, Faculty of Social and Political
        Hubungan Internasional FISIP UI CEACoS (Center for East Asia           Sciences, University of Indonesia (2007-2008)
        Cooperation Studies) (2005-2007)                                     • Executive Director, Center for East Asian Studies, Department of
      • Direktur Eksekutif, Pusat Kajian Global Civil Society Studies          International Relations, FISIP UI, CEACoS (Center for East Asia
        (PACIVIS UI) (2002-2004)                                               Cooperation Studies) (2005-2007)
      • Ketua Program Pascasarjana, Departemen Hubungan                      • Executive Director, Center for Global Civil Society Studies
        Internasional Fakultas Ilmu Sosial dan Ilmu Politik Universitas        (PACIVIS UI) (2002-2004)
        Indonesia (2002- 2004)                                               • Head of the Postgraduate Program, Department of International
                                                                               Relations, Faculty of Social and Political Sciences, University of
                                                                               Indonesia (2002-2004)

      Rangkap Jabatan                                                        Concurrent Position
      Di dalam Pegadaian:                                                    At Pegadaian:
      • Ketua Komite Pemantau Risiko (30 Mei 2022-sekarang)                  • Head of Risk Monitoring Committee (May 30, 2022-present)
      • Anggota Komite Audit (31 Oktober 2022-sekarang)                      • Member of Audit Committee (October 31, 2022-present)

      Hubungan Afiliasi                                                      Affiliation
      Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris        Has no affiliation with member of the Board of Commissioners,
      lain, anggota Direksi, maupun dengan Pemegang Saham Utama/             other member of Board of Directors, or Major/ Controlling
      Pengendali atau dengan Pemerintah Republik Indonesia selaku            Shareholders or with the Government of Republic of Indonesia as
      entitas pemilik akhir Perusahaan.                                      the Ultimate owner of the Company.




96                                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 97
                                                                                                                      Nezar Patria
                                                                            Komisaris Independen | Independent Commissioner

                                                                                                            Periode Jabatan | Term of Service
                                                                                                 25 April 2022-RUPS Tahun 2027, Periode Pertama
                                                                                                          April 25, 2022 - GMS in 2027, First Period




       Data Pribadi                                                         Personal Data
       Warga Negara Indonesia                                               Indonesian Citizen
       Usia 53 tahun                                                        Age of 53 year old

       Domisili                                                             Domicile
       Jakarta Pusat, DKI Jakarta, Indonesia                                Central Jakarta, DKI Jakarta, Indonesia

       Riwayat Penunjukan                                                   Appointment History
       Diangkat sebagai Komisaris Independen melalui Keputusan Menteri      Appointed as an Independent Commissioner through the Decree
       BUMN dan Direktur Utama Perusahan Perseroan (Persero) PT Bank        of the Minister of SOEs and President Director of PT Bank Rakyat
       Rakyat Indonesia, Tbk. No. SK-105/MBU/04/2022 dan No. 0014-          Indonesia (Persero) TBK No. SK-105/ MBU/04/2022 and No. 0014-
       DIR/HCB/04/2022 tentang Pemberhentian dan Pengangkatan               DIR/HCB/04/2022 concerning Dismissal and Appointment of
       Anggota-Anggota Dewan Komisaris PT Pegadaian.                        Members of the Board of Commissioners of PT Pegadaian.

       Riwayat Pendidikan                                                   Education
       • S2-Asean MBA di Graduate School of Business (GSB) Universiti       • Master of Asean MBA at Graduate School of Business (GSB)
         Sains Malaysia/School of Business and Management ITB (dual           Universiti Sains Malaysia/School of Business and Management
         degree) (2022)                                                       ITB (dual degree) (2022)
       • S2-M.Sc. History of International Relations di The London School   • M.Sc. Master of History of International Relations at The London
         of Economics and Political Science (LSE) (2007)                      School of Economics and Political Science (LSE) (2007)
       • S1-Filsafat di Universitas Gadjah Mada (1997)                      • Bachelor of Philosophy at Gadjah Mada University (1997)

       Sertifikasi yang dimiliki                                            Certification
       N/A                                                                  N/A

       Riwayat Profesi                                                      Professional History
       • Wakil Menteri Komunikasi dan Informatika Republik Indonesia        • Deputy Minister of Communication and Information of the
         (2023-sekarang)                                                      Republic of Indonesia (2023-present)
       • Komisaris Independen PT Pegadaian (2022-sekarang)                  • Independent Commissioner of PT Pegadaian (2022-present)
       • Staf Khusus 5 Menteri BUMN di Kementerian BUMN (2022-2023)         • Special Staff of 5 BUMN Ministers at the Ministry of BUMN (2022-
       • Direktur Kelembagaan PT Pos Indonesia Persero (2020-2022)            2023)
       • Komisaris Utama PT Dapensi Trio Usaha (anak usaha PT Pos           • Institutional Director of PT. Pos Indonesia Persero (2020-2022)
         Indonesia) (2021-2022)                                             • President Commissioner of PT Dapensi Trio Usaha (subsidiary of
       • Anggota Dewan Pembina Yayasan Pendidikan Bhakti Pos                  PT Pos Indonesia) (2021-2022)
         Indonesia (mengelola Politeknik Pos Indonesia dan Sekolah          • Member of the Board of Trustees of the Bhakti Pos Indonesia
         Tinggi Ilmu Manajemen Logistik, Bandung) (2020-2022)                 Education Foundation (managing the Pos Indonesia Polytechnic
       • Pemimpin Redaksi harian The Jakarta Post/Direktur PT Niskala         and the College of Logistics Management, Bandung) (2020-
         Media Tenggara (2018-2020)                                           2022)
       • Anggota Dewan Pers (2016-2019)                                     • Chief Editor of The Jakarta Post daily/ Director of PT Niskala
       • Chief of Digital Operation, Th=e Jakarta Post dan Chief Editor       Media Tenggara (2018-2020)
         The Jakarta Post Digital (2015-2016)                               • Member of the Press Council (2016-2019)
       • Wakil Pemimpin Redaksi CNN (2014-2015)                             • Chief of Digital Operation, The Jakarta Post and Chief Editor of
       • Co-Founder dan Redaktur Pelaksana VIVA.co.id (2008-2014)             The Jakarta Post Digital (2015-2016)
       • Redaktur PT Tempo Inti Media Harian (2000-2008)                    • Deputy Editor-in-Chief of CNN (2014-2015)
                                                                            • Co-Founder and Managing Editor of VIVA.co.id (2008-2014)
                                                                            • Editor at PT Tempo Inti Media Daily (2000-2008)

       Rangkap Jabatan                                                      Concurrent Position
       Di dalam Pegadaian: Ketua Komite Nominasi dan Remunerasi (31         At Pegadaian: Head of Nomination and Remuneration Committee
       Oktober 2022-sekarang)                                               (October 31, 2022-present)
       Di luar Pegadaian: Wakil Menteri Komunikasi dan Informatika          Outside Pegadaian: Deputy Minister of Communication and
       Republik Indonesia (2023-sekarang)                                   Information of the Republic of Indonesia (2023-present)

       Hubungan Afiliasi                                                    Affiliation
       Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris      Has no affiliation with other member of the Board of
       lain, anggota Direksi, maupun dengan Pemegang Saham Utama/           Commissioners, member of Board of Directors, or Major/
       Pengendali. Namun demikian, beliau memiliki hubungan afiliasi        Controlling Shareholders. However, he has an affiliation with the
       dengan Pemerintah Republik Indonesia selaku entitas pemilik akhir    Government of Republic of Indonesia as the ultimate owner of the
       Perusahaan melalui rangkap jabatan yang dimiliki di Kementerian      Company through concurrent position at Minister of SOEs.
       BUMN.




PT Pegadaian | 2023 Annual Report                                                                                                               97
Page 98
Profil Perusahaan
Company Profile




                                                                                                   Yudi Priambodo P.
                                                                           Komisaris Independen | Independent Commissioner

                                                                                                           Periode Jabatan | Term of Service
                                                                                                25 April 2022-RUPS Tahun 2027, Periode Pertama
                                                                                                         April 25, 2022 - GMS in 2027, First Period




      Data Pribadi                                                         Personal Data
      Warga Negara Indonesia                                               Indonesian Citizen
      Usia 57 tahun                                                        Age of 57 year old

      Domisili                                                             Domicile
      Tangerang Selatan, Banten, Indonesia                                 South Tangerang, Banten, Indonesia

      Riwayat Penunjukan                                                   Appointment History
      Diangkat sebagai Komisaris Independen melalui Keputusan Menteri      Appointed as Independent Commissioner through the Decree of
      BUMN dan Direktur Utama Perusahan Perseroan (Persero) PT Bank        the Minister of SOEs and President Director of PT Bank Rakyat
      Rakyat Indonesia, Tbk. No. SK-105/MBU/04/2022 dan No. 0014-          Indonesia (Persero) Tbk No. SK-105/ MBU/04/2022 and No: 0014-
      DIR/HCB/04/2022 tentang Pemberhentian dan Pengangkatan               DIR/HCB/04/2022 concerning Dismissal and Appointment of
      Anggota-Anggota Dewan Komisaris PT Pegadaian.                        Members of the Board of Commissioners of PT Pegadaian.

      Riwayat Pendidikan                                                   Education
      • S3 Business Management dari Universitas Brawijaya, Malang          • Doctor of Business Management from Brawijaya University,
        (Cand.)                                                              Malang (Cand.)
      • S2 International Business dari Universitas Gadjah Mada,            • Master of International Business from Gadjah Mada University,
        Yogyakarta (2000)                                                    Yogyakarta (2000)
      • S1 Business Management dari Universitas Pancasila, Jakarta         • Bachelor of Business Management from Pancasila University,
        (1989)                                                               Jakarta (1989)

      Sertifikasi yang dimiliki                                            Certification
      • Certified Enterprise Risk Governance (CERG) 2023                   • Certified Enterprise Risk Governance (CERG) 2023
      • Qualified Internal Audit (QIA) 2023                                • Qualified Internal Audit (QIA) 2023
      • Governance Risk Compliance Professional (GRCP) yang                • Governance Risk Compliance Professional (GRCP) organized by
        diselenggarakan oleh OCEG (2022)                                     OCEG (2022)
      • Banking Risk Management Level 4 yang diselenggarakan oleh LSP      • Banking Risk Management Level 4 organized by LSP Banking
        Perbankan (2022)                                                     (2022)
      • Training Methodology Qualification Competency Certification        • Training Methodology Qualification Competency Certification
        Scheme 3 yang diselenggarakan oleh LSP Kepelatihan dan               Scheme 3 organized by LSP Training and National Instructors
        Instruktur Nasional (2021)                                           (2021)
      • Banking Risk Management Level 3 yang diselenggarakan oleh LSP      • Banking Risk Management Level 3 organized by LSP Banking
        Perbankan (2021)                                                     (2021)
      • Audit Intern Bank Level Audit Supervisor yang diselenggarakan      • Bank Internal Audit Level Audit Supervisor organized by LSP
        oleh LSP Perbankan (2021)                                            Banking (2021)
      • Certified Risk Professional for Risk Management yang               • Certified Risk Professional for Risk Management organized by
        diselenggarakan oleh LSP Pasar Modal (2021)                          LSP Capital Market (2021)
      • Certified Securities Analyst for Securities Analysis yang          • Certified Securities Analyst for Securities Analysis organized by
        diselenggarakan oleh LSP Pasar Modal (2021)                          LSP Capital Market (2021)
      • Certified Investment Banker for Investment Banking yang            • Certified Investment Banker for Investment Banking organized
        diselenggarakan oleh LSP Pasar Modal (2021)                          by LSP Capital Market (2021)
      • Certified Wealth Manager yang diselenggarakan oleh The Certified   • Certified Wealth Manager organized by The Certified Wealth
        Wealth Managers Association (2019)                                   Managers Association (2019)
      • Workplace Assessment Assessor Competency yang                      • Workplace Assessment Assessor Competency organized by
        diselenggarakan oleh BNSP (2019)                                     BNSP (2019)
      • Certified Financial Planner (CFP) yang diselenggarakan oleh FPSB   • Certified Financial Planner (CFP) held by FPSB (2018)
        (2018)                                                             • Bank Risk Management Level 2 organized by LSP Banking (2015)
      • Bank Risk Management Level 2 yang diselenggarakan oleh LSP         • Level 1 Risk Management organized by BSMR (2006)
        Perbankan (2015)
      • Manajemen Risiko Level 1 yang diselenggarakan oleh BSMR (2006)

      Riwayat Profesi                                                      Professional History
      • Komisaris Independen di PT Pegadaian (2022-sekarang)               • Independent Commissioner at PT Pegadaian (2022 - present)
      • Asesor Lembaga Sertifikasi Pasar Modal (LSP PM)                    • Capital Market Certification Institution Assessor (LSP PM) (2019
        (2019-sekarang)                                                      - present)
      • Kepala Audit Wilayah Manado PT BRI (Persero) Tbk (2021-2022)       • Head of Manado Regional Audit PT BRI (Persero) Tbk (2021-2022)
      • Wakil Pimpinan Wilayah (Regional Risk Management Head)             • Deputy Regional Head (Regional Risk Management Head) Jakarta
        Jakarta 2 PT BRI (Persero) Tbk (2020-2021)                           2 PT BRI (Persero) Tbk (2020-2021)
      • Wakil Kepala Audit Wilayah Jakarta 2 PT Bank BRI (Persero) Tbk.    • Deputy Head of Audit for Jakarta Region 2 PT Bank BRI (Persero)
        (2019-2020)                                                          Tbk. (2019 - 2020)
      • Anggota Pengawas Yayasan Kesejahteraan Pegawai BRI (2019-          • Supervisory member of the BRI Employee Welfare Foundation
        2022)                                                                (2019-2022)
      • Wakil Kepala Divisi Pengembangan Standar Kualitas Audit PT         • Deputy Head of Audit Quality Standard Development Division of
        BRI (Persero) Tbk (2019)                                             PT BRI (Persero) Tbk (2019)
      • Group Head Audit Head Office (Keuangan, Internasional dan          • Group Head Audit Head Office (Finance, International and
        Compliance) PT BRI (Persero) Tbk (2009-2018)                         Compliance) PT BRI (Persero) Tbk (2009-2018)

      Rangkap Jabatan                                                      Concurrent Position
      Di dalam Pegadaian: Ketua Komite Audit (31 Oktober                   At Pegadaian: Head of Audit Committee (October 31,
      2022-sekarang)                                                       2022-present)
      Di luar Pegadaian: Asesor Lembaga Sertifikasi Pasar Modal (LSP       Outside Pegadaian: Assessor of Certification Institution of Capital
      PM) (2019-sekarang)                                                  Market (LSP PM) (2019-present)

      Hubungan Afiliasi                                                    Affiliation
      Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris      Has no affiliation with other member of the Board of
      lain, anggota Direksi, maupun dengan Pemegang Saham Utama/           Commissioners, member of Board of Directors, or Major/
      Pengendali atau dengan Pemerintah Republik Indonesia selaku          Controlling Shareholders or with the Government of Republic of
      entitas pemilik akhir Perusahaan.                                    Indonesia as the Ultimate owner of the Company.




98                                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 99
                                                                                                 Muhammad Isnaini
                                                                            Komisaris Independen | Independent Commissioner

                                                                                                          Periode Jabatan | Term of Service
                                                                                            11 Oktober 2023 -RUPS Tahun 2028, Periode Pertama
                                                                                                     October 11, 2023 – GMS in 2028, First Period




       Data Pribadi                                                         Personal Data
       Warga Negara Indonesia                                               Indonesian Citizen
       Usia 53 tahun                                                        Age of 53 year old

       Domisili                                                             Domicile
       Semarang, Jawa Tengah, Indonesia                                     Semarang, Jawa Tengah, Indonesia

       Riwayat Penunjukan                                                   Appointment History
       Diangkat sebagai Komisaris Independen melalui Keputusan Menteri      Appointed as Independent Commissioner through the Decree of
       BUMN dan Direktur Utama Perusahan Perseroan (Persero) PT             the Minister of SOEs and President Director of PT Bank Rakyat
       Bank Rakyat Indonesia, Tbk. No. SK-281/MBU/10/2023 dan No.           Indonesia (Persero) Tbk. No. SK-281/MBU/10/2023 and No. 1068-
       1068-DIR/HCB/10/2023 tentang Pengangkatan Anggota Dewan              DIR/HCB/10/2023 concerning Appointment of Members of the
       Komisaris PT Pegadaian.                                              Board of Commissioners of PT Pegadaian.

       Riwayat Pendidikan                                                   Education
       • Sarjana (S1) Sosial Ilmu Ekonomi FISIP di Universitas Diponegoro   • Bachelor (S1) in Social Sciences, Economics, from FISIP at
         (1996)                                                               Diponegoro University (1996)

       Sertifikasi yang dimiliki                                            Certification
       N/A                                                                  N/A

       Riwayat Profesi                                                      Professional History
       • Komisaris Independen PT Pegadaian (2023-sekarang)                  • Independent Commissioner of PT Pegadaian (2023-present)
       • Komisaris Independen merangkap Komite Audit PT Adhi                • Independent Commissioner and Audit Committee of PT Adhi
         Commuter Properti (2021-2023)                                        Commuter Properti (2021-2023)
       • Komisaris PT Primissima (2016-2021)                                • Commissioner of PT Primissima (2016-2021)
       • Wartawan Majalah, CSR Stake Holder Solo (2011)                     • Magazine Journalist, CSR Stake Holder Solo (2011)
       • Office Manager, PT Solo Agro Lestari (2009-2010)                   • Office Manager, PT Solo Agro Lestari (2009-2010)
       • Kontributor Lepas pada Indonesiakreatif.com – Portal               • Freelance Contributor to Indonesiakreatif.com – Ministry of
         Kementerian Pariwisata (2009-2020)                                   Tourism Portal (2009-2020)
       • Manajer Promosi Harian JOGLOSEMAR Solo, PT Joglosemar              • Daily Promotion Manager at JOGLOSEMAR Solo, PT Joglosemar
         Prima Media (2007-2009)                                              Prima Media (2007-2009)
       • Staf SoloPro, Divisi E.O. Harian SOLOPOS, PT Aksara Solo Pos       • SoloPro Staff, E.O. Division SOLOPOS Daily, PT Aksara Solo Pos
         (2005-2007)                                                          (2005-2007)
       • Wartawan Harian SOLOPOS, PT Aksara Solopos (2000-2005)             • SOLOPOS Daily Journalist, PT Aksara Solopos (2000-2005)

       Rangkap Jabatan                                                      Concurrent Position
       -                                                                    -

       Hubungan Afiliasi                                                    Affiliation
       Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris      Has no affiliation with other member of the Board of
       lain, anggota Direksi, maupun dengan Pemegang Saham Utama/           Commissioners, member of the Board of Directors, or with Major/
       Pengendali atau dengan Pemerintah Republik Indonesia selaku          Controlling Shareholders or with the Government of the Republic
       entitas pemilik akhir Perusahaan.                                    of Indonesia as ultimate owner of the Company.




PT Pegadaian | 2023 Annual Report                                                                                                            99
Page 100
Profil Perusahaan
Company Profile




Komposisi dan
Profil Dewan Komisaris
Board of Commissioners’ Composition and Profiles



Kronologis perubahan susunan dan komposisi Dewan              Chronology of Changes in the Composition of the
Komisaris sepanjang tahun 2023 dapat dilihat sebagai          Board of Commissioners throughout 2023:
berikut:


 Periode 1 Januari s.d. 10 Oktober 2023     Periode 11 Oktober s.d. 31 Desember 2023              Keterangan
  Period January 1 to October 10, 2023       Period October 11 to December 31, 2023               Description
Loto Srinaita Ginting                     Loto Srinaita Ginting                        -
Komisaris Utama                           Komisaris Utama
President Commissioner                    President Commissioner
Makmur Keliat                             Makmur Keliat                                -
Komisaris Independen                      Komisaris Independen
Independent Commissioner                  Independent Commissioner
Sudarto                                   Sudarto                                      -
Komisaris                                 Komisaris
Commissioner                              Commissioner
Umiyatun Hayati Triastuti                 Umiyatun Hayati Triastuti                    -
Komisaris                                 Komisaris
Commissioner                              Commissioner
Rini Widyantini                           Rini Widyantini                              -
Komisaris                                 Komisaris
Commissioner                              Commissioner
Nezar Patria                              Nezar Patria                                 -
Komisaris Independen                      Komisaris Independen
Independent Commissioner                  Independent Commissioner
Yudi Priambodo P.                         Yudi Priambodo P.                            -
Komisaris Independen                      Komisaris Independen
Independent Commissioner                  Independent Commissioner
                                          Muhammad Isnaini                             Diangkat sebagai Komisaris
                                          Komisaris Independen                         Independen pada tanggal 11
                                          Independent Commissioner                     Oktober 2023
                                                                                       Appointed as Independent
                                                                                       Commissioner on October 11, 2023




100                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 101
PT Pegadaian | 2023 Annual Report   101
Page 102
Profil
Direksi                            Board of Directors' Profile


                                             Eka Pebriansyah
    Damar Latri Setiawan
1   Direktur Utama                       5   Direktur Jaringan, Operasi, dan Penjualan
                                             Director of Network, Operation, and Sales
    President Director

    Teguh Wahyono
    Direktur Teknologi Informasi dan         Elvi Rofiqotul Hidayah
2   Digital
    Director of Information Technology
                                         6   Direktur Pemasaran dan Pengembangan Produk
                                             Director of Marketing and Product Development
    and Digital
                                             Udin Salahudin
    Gunawan Sulistyo                         Direktur Manajemen Risiko, Legal,
3   Direktur Umum
    Director of General Affairs          7   dan Kepatuhan
                                             Director of Risk Management, Legal
                                             and Compliance


    Ferdian Timur Satyagraha
4   Direktur Keuangan dan Perencanaan    8
                                             E.R.A. Taufiq
                                             Direktur Human Capital
    Strategis                                Director of Human Capital
    Director of Finance and Strategic
    Planning




                                                                                             3



                6



                                                                                         4



                                                       8
Page 103
        5
    2




1           7
Page 104
Profil Perusahaan
Company Profile




                                                                                        Damar Latri Setiawan
                                                                                              Direktur Utama | President Director

                                                                                                      Periode Jabatan | Term of Service
                                                                                          22 Agustus 2022-RUPS Tahun 2027, Periode Kedua
                                                                                               August 22, 2022-GMS in 2027, Second Period




      Data Pribadi                                                       Personal Data
      Warga Negara Indonesia                                             Indonesian Citizen
      Usia 52 tahun                                                      Age of 52 year old

      Domisili                                                           Domicile
      Jakarta Pusat, DKI Jakarta, Indonesia                              Jakarta Pusat, DKI Jakarta, Indonesia

      Riwayat Penunjukan                                                 Appointment History
      Penunjukkan Beliau sebagai Direktur Utama berdasarkan              His appointment as President Director based on the Decree of
      Keputusan Menteri BUMN dan Direktur Utama Perusahaan               Minister of SOEs and Decree of President Director of PT Bank
      Perseroan (Persero) PT Bank Rakyat Indonesia Tbk No. SK-           Rakyat Indonesia (Persero) Tbk No. SK-104/MBU.04/2022 and
      104/MBU/04/2022 dan No. 0013-DIR/HCB/04/2022 Tentang               No. 0013-DIR/HCB/04/2022 concerning Dismissal, Changes of
      Pemberhentian, Perubahan Nomenklatur Jabatan, Pengalihan           Nomenclature of Position, Transfer of Duties, and Appointment
      Tugas, dan Pengangkatan Anggota-Anggota Direksi PT                 of members of the Board of Directors of PT Pegadaian, then
      Pegadaian, kemudian dikukuhkan dengan Keputusan No. SK-177/        confirmed by Decree No. SK-177/MBU/08/2022 & No. 1389-DIR/
      MBU/08/2022 & No. 1389-DIR/CSC/08/2022.                            CSC/08/2022.

      Riwayat Pendidikan                                                 Education
      • Doktor (S3) Manajemen Pendidikan dari Universitas Negeri         • Doctor of Management from Universitas Negeri Jakarta (2012)
        Jakarta (2012)                                                   • Master of Financial Management from University of Indonesia
      • Magister (S2) Manajemen Keuangan dari Universitas Indonesia        (2003)
        (2003)                                                           • Bachelor of Economy on Financial Management from University
      • Sarjana (S1) Ekonomi jurusan, Manajemen Keuangan dari              of Indonesia, West Java (1999)
        Universitas Indonesia (UI), Jawa Barat (1999)                    • Diploma III from PKN Sekolah Tinggi Akuntansi Negara (STAN)
      • Diploma III (D3) PKN Sekolah Tinggi Akuntansi Negara (STAN)        Jakarta (1993)
        Jakarta (1993)

      Sertifikasi yang dimiliki                                          Certification
      • Global GRC Benchmarking Series 6 2023, New Zealand (2023)        • Global GRC Benchmarking Series 6 2023, New Zealand (2023)
      • Program Pendidikan Eksekutif : Global Leadership Seri 1 Tahun    • Program Pendidikan Eksekutif : Global Leadership Seri 1 Tahun
        2023, Jakarta (2023)                                               2023, Jakarta (2023)
      • Executive Education Directorship Program "High Performance       • Executive Education Directorship Program "High Performance
        Boards", Jakarta (2020)                                            Boards", Jakarta (2020)
      • International Risk Management Refreshment And Wealth             • International Risk Management Refreshment And Wealth
        Management Certification Program for Executives, Moscow            Management Certification Program for Executives, Moscow
        (2019)                                                             (2019)
      • Pelatihan & Sertifikasi Asesor Kompetensi BNSP-BNSP,             • Training & Certification for Competency Assessor of BNSP -
        Jogjakarta (2016)                                                  BNSP, Jogjakarta (2016)
      • Workshop Advance Equipment Pegadian G-Lab-Sumarni                • Workshop Advance Equipment Pegadaian G-Lab - Sumarni
        Paramitha, Jakarta (2016)                                          Paramitha, Jakarta (2016)
      • Workshop Enterprise Risk Management ISO 31000 Training for       • Workshop Enterprise Risk Management ISO 31000 Training for
        CRpCertification-IRBA, Bandung (2016)                              CRpCertification - IRBA, Bandung (2016)
      • Workshop Performance Management System (PMS) Angkatan            • Workshop Performance Management System (PMS) Generation
        1-PT Pegadaian (Persero), Jakarta (2016)                           1 - PT Pegadaian (Persero), Jakarta (2016)
      • Leading with Emotional Intelligence course-The Australian        • Leading with Emotional Intelligence course - The Australian
        Institute of Management (AIM), Sidney Australia (2016)             Institute of Management (AIM), Sidney Australia (2016)
      • Gemmology Course, Belgia (1997)                                  • Gemmology Course, Belgia (1997)

      Riwayat Profesi                                                    Professional History
      Berkarier di Pegadaian sejak tahun 1995:                           Career path in Pegadaian since 1995:
      • Direktur Utama PT Pegadaian (2022 - Sekarang)                    • President Director of PT Pegadaian (2022 - Now)
      • Direktur Jaringan, Operasi, dan Penjualan (2018-2022)            • Director of Network, Operation, and Sales (2018-2022)
      • Pelaksana Tugas Direktur Produk (2018)                           • Acting Director of Product (2018)
      • Sekretaris Perusahaan (2016-2017)                                • Corporate Secretary (2016-2017)
      • Pemimpin Wilayah Kanwil XI Semarang (2015-2016)                  • Head of Semarang XI Regional Office (2015-2016)
      • General Manager Bisnis Emas di Kantor Pusat Jakarta (2012-       • General Manager of Gold Business at Head Office Jakarta (2012-
        2015)                                                              2015)
      • Pemimpin Cabang Utama Kantor Cabang Pegadaian Denpasar di        • Main Branch Office Head of Pegadaian Denpasar Bali (2011-2012)
        Bali (2011-2012)                                                 • Pegadaian Kramat Jati Branch Office Head in Jakarta (2010-2011)
      • Pemimpin Cabang Kantor Pegadaian Kramat Jati di Jakarta          • Regional I Business Development Manager on Pawn Business
        (2010- 2011)                                                       Division at Jakarta Head Office (2008-2010)
      • Manajer Bina Usaha Wilayah I pada Divisi Usaha Gadai di Kantor
        Pusat Jakarta (2008-2010)

      Rangkap Jabatan                                                    Concurrent Position
      Ketua Perkumpulan Perusahaan Gadai Indonesia (PPGI)                Chairman of the Indonesian Pawn Company Association (PPGI)

      Hubungan Afiliasi                                                  Affiliation
      Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris,   Has no affiliation with member of the Board of Commissioners,
      anggota Direksi lain, maupun dengan Pemegang Saham Utama/          other member of Board of Directors, or Major/ Controlling
      Pengendali atau dengan Pemerintah Republik Indonesia selaku        Shareholders or with the Government of Republic of Indonesia as
      entitas pemilik akhir Perusahaan.                                  the Ultimate owner of the Company.




104                                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 105
                                                                                                       Teguh Wahyono
                                                                                        Direktur Teknologi Informasi dan Digital
                                                                                 Director of Information Technology and Digital

                                                                                                        Periode Jabatan | Term of Service
                                                                                            22 Agustus 2022-RUPS Tahun 2027, Periode Kedua
                                                                                                August 22, 2022 - GMS in 2027, Second Period




       Data Pribadi                                                        Personal Data
       Warga Negara Indonesia                                              Indonesian Citizen
       Usia 60 tahun                                                       Age of 60 year old

       Domisili                                                            Domicile
       Jakarta Pusat, DKI Jakarta, Indonesia                               Jakarta Pusat, DKI Jakarta, Indonesia

       Riwayat Penunjukan                                                  Appointment History
       Diangkat sebagai Direktur melalui Surat Keputusan Menteri BUMN      Appointed as Director through the Decree of the Minister of
       No. SK-162/MBU/08/2017 tanggal 21 Agustus 2017 untuk masa           SOEs No. SK-162/MBU/08/2017 dated August 21, 2017 for a term
       jabatan hingga RUPS yang akan diselenggarakan di tahun 2022,        of office until the GMS which held in 2022, then reappointed as
       kemudian diangkat kembali sebagai Direktur Teknologi Informasi      Director of Information Technology and Digital with Decree No.
       dan Digital dengan keputusan No. SK-177/MBU/08/2022 & No.           SK-177/MBU/08/2022 & No. 1389-DIR/CSC/08/2022. This position
       1389-DIR/CSC/08/2022. Jabatan ini merupakan periode kedua           is the second term in the Company's Board of Directors.
       dalam jajaran Direksi Perusahaan.

       Riwayat Pendidikan                                                  Education
       • Master (S2) of Finance dari Northeastern University, Amerika      • Master (S2) of Finance from Northeastern University, United
         Serikat (2000)                                                      States (2000)
       • Sarjana (S1) Ekonomi dari Universitas Islam Nusantara, Bandung    • Bachelor (S1) in Economics from Nusantara Islamic University,
         (1991)                                                              Bandung (1991)

       Sertifikasi yang dimiliki                                           Certification
       • Pelatihan Project Management Training - Telkom (Tahun 2001)       • Project Management Training - Telkom (2001)
       • Management Learning For Financial Executive -IPMI Bussiness       • Management Learning For Financial Executive -IPMI Business
         School (Tahun 2008)                                                 School (2008)
       • CFO Becoming Strategic Partner - Wharton Bussiness School         • CFO Becoming Strategic Partner - Wharton Business School
         (Tahun 2009)                                                        (2009)
       • Training Manajemen Resiko - ADPI Jakarta (Tahun 2016)             • Risk Management Training - ADPI Jakarta (2016)
       • Pengetahuan Dasar di Bidang Pensiun - Lembaga Sertifikasi         • Basic Knowledge in the Pension Sector - Pension Fund
         Dana Pensiun (Tahun 2016)                                           Certification Institute (2016)
       • Program People, Culture and Performance Strategies From           • People, Culture and Performance Strategies From Silicon Valley
         Silicon Valley - Stanford University San Francisco (Tahun 2018)     Program - Stanford University San Francisco (2018)
       • Risk Management Kompetensi CRP - BNSP (Tahun 2019)                • Risk Management Competency CRP - BNSP (2019)
       • ERM For Executive For CRP Certification - IRBA (Tahun 2019)       • ERM For Executive For CRP Certification - IRBA (Year 2019)
       • Trend Kejahatan Siber Perbankan - IBI Bankking Competency         • Trends in Banking Cyber Crime - IBI Banking Competency Center
         Center (Tahun 2021)                                                 (2021)
       • Pengelolaan Risiko Kredit Di Era Pandemi Covid - Raharja Duta     • Credit Risk Management in the Covid Pandemic Era - Raharja
         Solusindo (Tahun 2021)                                              Duta Solusindo (2021)
       • Impact of Cryptocurrency & Blockchain Ultra Micro Finance -       • Impact of Cryptocurrency & Blockchain Ultra Micro Finance -
         Digital Future Exchange (Tahun 2022)                                Digital Future Exchange (2022)

       Riwayat Profesi                                                     Professional History
       • Direktur Teknologi Informasi dan Digital PT Pegadaian             • Director of Information Technology and Digital of
         (2017 - sekarang)                                                   PT Pegadaian (2017 - Present)
       Berkarir di PT Telekomunikasi Indonesia Tbk sejak tahun 1985:       Career path at PT Telekomunikasi Indonesia Tbk since 1985:
       • Komisaris Utama Mitratel - Telkom (2006-2011)                     • President Commissioner of Mitratel - Telkom (2006-2011)
       • Komisaris Telkom Sigma, PIN (2011 - 2013)                         • Commissioner of Telkom Sigma, PIN (2011 - 2013)
       • Komisaris Utama Telkom Landmark Tower (2013 - 2014)               • President Commissioner of Telkom Landmark Tower (2013 - 2014)
       • Direktur Utama Yakes Telkom Group (2013-2014)                     • President Director of Yakes Telkom Group (2013-2014)
       • Presiden Direktur Telkom Metra (2014-2016)                        • President Director of Telkom Metra (2014-2016)
       • Komisaris Metra Digital Investasi (2014-2017)                     • Commissioner of Metra Digital Investment (2014-2017)

       Rangkap Jabatan                                                     Concurrent Position
       Tidak memiliki rangkap jabatan di Pegadaian maupun lembaga lain     Has no concurrent position at Pegadaian or other institutions

       Hubungan Afiliasi                                                   Affiliation
       Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris,    Has no affiliation with member of the Board of Commissioners,
       anggota Direksi lain, maupun dengan Pemegang Saham Utama/           other members of the Board of Directors, or with the Major/
       Pengendali atau dengan Pemerintah Republik Indonesia selaku         Controlling Shareholders or with the Government of the Republic
       entitas pemilik akhir Perusahaan.                                   of Indonesia as ultimate owner of the Company.




PT Pegadaian | 2023 Annual Report                                                                                                            105
Page 106
Profil Perusahaan
Company Profile




                                                                                                   Gunawan Sulistyo
                                                                                                                        Direktur Umum
                                                                                                             Director of General Affairs

                                                                                                         Periode Jabatan | Term of Service
                                                                                         27 Februari 2020-RUPS Tahun 2025, Periode Pertama
                                                                                                February 27, 2020 – GMS in 2025, First Period




      Data Pribadi                                                         Personal Data
      Warga Negara Indonesia                                               Indonesian Citizen
      Usia 59 tahun                                                        Age of 59 year old

      Domisili                                                             Domicile
      Jakarta Selatan, DKI Jakarta, Indonesia                              South Jakarta, DKI Jakarta, Indonesia

      Riwayat Penunjukan                                                   Appointment History
      Diangkat sebagai Direktur Umum melalui Surat Keputusan Menteri       Appointed as Director of General Affairs through the Decree of
      BUMN No. SK-58/MBU/02/2020 tanggal 27 Februari 2020 untuk            the Minister of SOEs No. SK-58/MBU/02/2020 dated February 27,
      masa jabatan hingga RUPS yang akan diselenggarakan di tahun          2020 for a term of office until the GMS which will be held in 2025.
      2025. Jabatan ini merupakan periode pertama dalam jajaran            This position is the first term on the Company's Board of Directors.
      Direksi Perusahaan.

      Riwayat Pendidikan                                                   Education
      • Magister (S2) Manajemen jurusan Manajemen Pemasaran dari           • Masters (S2) in Management majoring in Marketing Management
        Universitas Gadjah Mada, Yogyakarta (1999)                           from Gadjah Mada University, Yogyakarta (1999)
      • Sarjana (S1) Sosial Ekonomi Pertanian dari Universitas Sebelas     • Bachelor (S1) in Social Sciences of Agricultural Economics from
        Maret, Surakarta (1991)                                              Sebelas Maret University, Surakarta (1991)

      Sertifikasi yang dimiliki                                            Certification
      • Impact of Cryptocurrency and Blockchain to Ultra Micro             • Impact of Cryptocurrency and Blockchain to Ultra Micro
        Financing Business - Digital Futures Exchanges (2022)                Financing Business - Digital Futures Exchanges (2022)
      • Strategi Bertumbuh dalam Pengelolaan Risiko Kredit di Era          • Growth Strategy in Credit Risk Management in the Covid-19
        Pandemi Covid-19 - RDS Consultan / Indonesia (2021)                  Pandemic Era - RDS Consultan / Indonesia (2021)
      • Strategy Of Handling Media Interview - Media Group News            • Strategy Of Handling Media Interview - Media Group News
        (2020)                                                               (2020)
      • Pendidikan Sertifikasi Manajemen Risiko Level 5 - PT BRI           • Level 5 Risk Management Certification Education - PT BRI
        (Persero) Tbk (2018)                                                 (Persero) Tbk (2018)
      • Kesiapan Tanggap Darurat dan Evakuasi Pekerja Akibat               • Emergency Response Preparedness and Evacuation of Workers
        Gangguan - PT BRI (Persero) Tbk (2017)                               Due to Disturbances - PT BRI (Persero) Tbk (2017)
      • APU & PPT - PT BRI (Persero) Tbk (2015)                            • APU & CFT - PT BRI (Persero) Tbk (2015)
      • ISO 9001 : 2008, Internal Quality Auditor Training - Premysis      • ISO 9001 : 2008, Internal Quality Auditor Training - Premysis
        (2015)                                                               (2015)
      • International Certified Wealth Management Program - Universitas    • International Certified Wealth Management Program - University
        Indonesia (2014)                                                     of Indonesia (2014)
      • Operasional Perbankan - PT BRI (Persero) Tbk (2013)                • Banking Operations - PT BRI (Persero) Tbk (2013)
      • The 4 Disciplines Of Execution - Franklin Covey (2013)             • The 4 Disciplines Of Execution - Franklin Covey (2013)

      Riwayat Profesi                                                      Professional History
      • Direktur Umum PT Pegadaian (2020 - Sekarang)                       • Director of General Affairs of PT Pegadaian (2020 - Present)
      Berkarir di PT Bank Rakyat Indonesia (Persero) Tbk sejak 2002:       Career path at PT Bank Rakyat Indonesia (Persero) Tbk since
      • Senior Executive Vice President (SEVP)-Direktorat Manajemen        2002:
        Aktiva Tetap dan Pengadaan (2017-2020)                             • Senior Executive Vice President (SEVP)-Directorate of Fixed
      • Executive Vice President (EVP)-Kepala Divisi Pengadaan Barang        Asset Management and Procurement (2017-2020)
        dan Jasa (2016-2017)                                               • Executive Vice President (EVP)- Division Head of Goods and
      • Vice President (VP)-Wakil Kepala Divisi Pendidikan dan Pelatihan     Services Procurement (2016-2017)
        (2012-2016)                                                        • Vice President (VP)-Deputy Division Head of Education and
      • Senior Manajer-Kepala Desk Assesment Center Divisi MSDM-             Training (2012-2016)
        Kepala Bagian Divisi MSDM (2005-2012)                              • Senior Manager- Division Head of the HRD Assessment Center
                                                                             Desk- Division Head of the HRM (2005-2012)

      Rangkap Jabatan                                                      Concurrent Position
      Tidak memiliki rangkap jabatan di Pegadaian maupun lembaga lain      Has no concurrent position at Pegadaian or other institutions

      Hubungan Afiliasi                                                    Affiliation
      Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris,     Has no affiliation with member of the Board of Commissioners,
      anggota Direksi lain, maupun dengan Pemegang Saham Utama/            other members of the Board of Directors, or with the Major/
      Pengendali atau dengan Pemerintah Republik Indonesia selaku          Controlling Shareholders or with the Government of the Republic
      entitas pemilik akhir Perusahaan.                                    of Indonesia as ultimate owner of the Company.




106                                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 107
                                                                                 Ferdian Timur Satyagraha
                                                                                   Direktur Keuangan dan Perencanaan Strategis
                                                                                       Director of Finance and Risk Management

                                                                                                          Periode Jabatan | Term of Service
                                                                                            14 Januari 2022-RUPS Tahun 2027, Periode Pertama
                                                                                                   January 14, 2022 - GMS in 2027, First Period




       Data Pribadi                                                         Personal Data
       Warga Negara Indonesia                                               Indonesian Citizen
       Usia 41 tahun                                                        Age of 41 year old

       Domisili                                                             Domicile
       Jakarta Pusat, DKI Jakarta, Indonesia                                Central Jakarta, DKI Jakarta, Indonesia

       Riwayat Penunjukan                                                   Appointment History
       Penunjukkan Beliau sebagai Direktur Keuangan dan Perencanaan         His appointment as Director of Finance and Risk Management
       Strategis Berdasarkan Keputusan Menteri BUMN dan Direktur            based on Decree of Minister of SOEs and President Director of PT
       Utama Perusahaan Perseroan (Persero) PT Bank Rakyat Indonesia        BRI (Persero) Tbk, No. SK-104/ MBU/04/2022 and No. 0013-DIR/
       Tbk No. SK-164/MBU/06/2023 dan No. 0629-DIR/HCB/06/2023              HCB/04/2022 concerning Dismissal, Changes of Nomenclature of
       Tanggal 23 Juni 2023 Tentang Pemberhentian, Perubahan                Job, Transfer of Duties, and Appointment of members of the Board
       Nomenklatur Jabatan, Pengalihan Tugas, dan Pengangkatan              of Directors of PT Pegadaian.
       Anggota-Anggota Direksi PT Pegadaian.

       Riwayat Pendidikan                                                   Education
       • S3-Doktor Ilmu Ekonomi, Universitas Airlangga (2022)               • Phd - Doctor of Economics, Airlangga University (2022)
       • S2-MBA, International Bussiness & Electronic Business, Deakin      • MBA of International Business & Electronic Business, Daekin
         University-Melbourne (2007)                                          University-Melbourne (2007)
       • Sarjana (S1) Finance, Deakin University-Melbourne (2006)           • Bachelor of Finance, Deakin University-Melbourne (2006)

       Sertifikasi yang dimiliki                                            Certification
       • Membangun Budaya Risiko (Risk Culture) yang sehat di               • Building a healthy Risk Culture in Company and Strategic Trend
         Perusahaan & Tren Strategis di Perekonomian Indonesia BSMR           in the Indonesian Economy, BSMR Level 5 by PT Strategic
         Level 5 by PT Strategic Development Group (SDG) (2022)               Development Group (SDG) (2022)
       • General Banking Level 3 by Lembaga Sertifikasi Profesi             • General Banking Level 3 by Banking Professional Certification
         Perbankan (2022)                                                     Institute (2022)
       • CFO Schol by Kementerian BUMN (2022)                               • CFO Schol by Ministry of SOEs (2022)
       • Refreshment Sertifikasi Treasury Level Advance (2021)              • Advance Level Treasury Certification Refreshment (2021)
       • Stadium Generale Marketing Technology And Humanity By              • Stadium Generale Marketing Technology And Humanity By
         PT Markplus Indonesia (2021)                                         PT Markplus Indonesia (2021)
       • Keuangan Berkelanjutan (Sustainable Finance) : Integrasi           • Sustainable Finance: Integration of Risk Management & Social
         Manajemen Risiko & Tata kelola Sosial dan Lingkungan pada            and Environmental Governance in Bank (2020)
         Bank (2020)                                                        • Public Training CFQ Prepatory Class by Fidelitas Advisory (2021)
       • Public Training CFQ Prepatory Class by Fidelitas Advisory (2021)   • BPDSI National Seminar by ASBANDA (2020)
       • Seminar Nasional BPDSI by ASBANDA (2020)                           • CEO Meeting by ASBANDA (2020)
       • CEO Meeting by ASBANDA (2020)                                      • Issues On Debts/Sukuk Issurance & Us Recession Watch by Bank
       • Issues On Debts/Sukuk Issurance & Us Recession Watch by Bank         Mega (2019)
         Mega (2019)                                                        • Education and Training School for Bank Staff and Leaders
       • Pendidikan dan Pelatihan Sekolah Staff dan Pimpinan Bank             (SESPIBANK) by the Indonesian Banking Development Institute
         (SESPIBANK) by Lembaga Pengembangan Perbankan Indonesia              (2018)
         (2018)                                                             • Education and Training for Qualified Risk Governance
       • Pendidikan dan Pelatihan Persiapan Ujian Professional Tata           Professional (QRGP) Exam Preparation (2018)
         Kelola Risiko Berkualifikasi (QRGP) (2018)

       Riwayat Profesi                                                      Professional History
       • Direktur Keuangan dan Perencanaan Strategis PT Pegadaian           • Director of Finance and Strategic Planning of PT Pegadaian
         (Juni 2023-Sekarang)                                                 (June 2023-Present)
       • Direktur Keuangan, Perencanaan Strategis dan Manajemen             • Director of Finance, Strategic Planning and Risk Management of
         Resiko PT Pegadaian (Januari 2022-Juni 2023)                         PT Pegadaian (January 2022-June 2023)
       • Direktur Keuangan Bank Jatim (Desember 2017-Januari 2022)          • Director of Finance at Bank Jatim (2017-Januari 2022)
       • Plt. Direktur Konsumer, Ritel & Usaha Syariah Bank Jatim           • Acting Director of Consumer, Retail & Sharia Business at Bank
         (Agustus 2020-Januari 2022)                                          Jatim (August 2020-January 2022)
       • Plt. Direktur Utama Bank Jatim (Mei 2019-Juli 2020)                • Acting President Director at Bank Jatim (May 2019-July 2020)
       • Plt. Direktur Teknologi Informasi & Operasi Bank Jatim             • Acting Director of Information Technology & Operations at Bank
         (Mei 2019-Oktober 2019)                                              Jatim (May 2019-October 2019)

       Rangkap Jabatan                                                      Concurrent Position
       Tidak memiliki rangkap jabatan di Pegadaian maupun lembaga lain      Has no concurrent position at Pegadaian or other institutions

       Hubungan Afiliasi                                                    Affiliation
       Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris,     Has no affiliation with member of the Board of Commissioners,
       anggota Direksi lain, maupun dengan Pemegang Saham Utama/            other members of the Board of Directors, or with the Major/
       Pengendali atau dengan Pemerintah Republik Indonesia selaku          Controlling Shareholders or with the Government of the Republic
       entitas pemilik akhir Perusahaan.                                    of Indonesia as ultimate owner of the Company.




PT Pegadaian | 2023 Annual Report                                                                                                           107
Page 108
Profil Perusahaan
Company Profile




                                                                                                      Eka Pebriansyah
                                                                                      Direktur Jaringan, Operasi, dan Penjualan
                                                                                      Director of Network, Operation, and Sales

                                                                                                         Periode Jabatan | Term of Service
                                                                                              25 April 2022-RUPS Tahun 2027, Periode Pertama
                                                                                                        April 25, 2022- GMS in 2027, First Period




      Data Pribadi                                                       Personal Data
      Warga Negara Indonesia                                             Indonesian Citizen
      Usia 50 tahun                                                      Age of 50 year old

      Domisili                                                           Domicile
      Jakarta Pusat, DKI Jakarta, Indonesia                              Central Jakarta, DKI Jakarta, Indonesia

      Riwayat Penunjukan                                                 Appointment History
      Penunjukkan Beliau sebagai Direktur Jaringan, Operasi, dan         His appointment as Director of Network, Operation, and Sales
      Penjualan Berdasarkan Keputusan Menteri BUMN dan Direktur          based on Decree of Minister of SOEs and President Director of PT
      Utama Perusahaan Perseroan (Persero) PT Bank Rakyat Indonesia      BRI (Persero) Tbk, No. sk-104/MBU/04/2022 and No. 0013-DIR/
      Tbk No. SK-104/MBU/04/2022 dan No. 0013-DIR/HCB/04/2022            HCB/04/2022 concerning Dismissal, Changes of Nomenclature of
      Tentang Pemberhentian, Perubahan Nomenklatur Jabatan,              Position, Transfer of Duties, and Appointment of members of the
      Pengalihan Tugas, dan Pengangkatan Anggota-Anggota Direksi PT      Board of Directors of PT Pegadaian.
      Pegadaian.

      Riwayat Pendidikan                                                 Education
      • Sarjana (S1) Manajemen, Universitas Sebelas Maret, Solo (1999)   • Bachelor (S1) in Management from Sebelas Maret University, Solo
      • Diploma (D3) Spesialisasi Pegadaian, Prodip III Pegadaian,         (1999)
        Jakarta (1995)                                                   • Diploma (D3) Specialization in Pegadaian, Prodip III Pegadaian,
                                                                           Jakarta (1995)

      Sertifikasi yang dimiliki                                          Certification
      • Communication Skills Training for Leader - Achievement           • Communication Skills Training for Leaders - Achievement
        Consultant (2020);                                                 Consultant (2020);
      • Reprogramming Program For Executive Leader - Biro Psikologi      • Reprogramming Program For Executive Leaders - Biro Psikologi
        Psikodinamika (2019)                                               Psikodinamika (2019)
      • Strategic Discussion Forum & Sharing Best Practices “Digital     • Strategic Discussion Forum & Sharing Best Practices "Digital
        Leadership” - Pertamina Training Consulting (2019)                 Leadership" - Pertamina Training Consulting (2019)
      • Advance Leadership - Pegadaian Corporate University (2018)       • Advance Leadership - Pegadaian Corporate University (2018)
      • Enterprise Risk Management - IRBA Pratama (2018)                 • Enterprise Risk Management - IRBA Pratama (2018)
      • ERM ISO 31000 Manajemen Risiko Operasional - PT Daya Makara      • ERM ISO 31000 Operational Risk Management - PT Daya Makara
        UI (2011)                                                          UI (2011)

      Riwayat Profesi                                                    Professional History
      • Direktur Jaringan, Operasi, dan Penjualan PT Pegadaian           • Director of Network, Operation, and Sales of PT Pegadaian
        (2022-Sekarang)                                                    (2022-present)
      • Pemimpin Wilayah Balikpapan - PT Pegadaian (2019-2022)           • Head of Balikpapan Regional - PT Pegadaian (2019-2022)
      • Pemimpin Wilayah Palembang - PT Pegadaian (2019-2022)            • Head of Palembang Regional - PT Pegadaian (2019-2022)
      • Deputy Bisnis Area Bogor - PT Pegadaian (2015-2018)              • Business Deputy of Bogor Area - PT Pegadaian (2015-2018)

      Rangkap Jabatan                                                    Concurrent Position
      Pengawas Perkumpulan Perusahaan Gadai Indonesia (PPGI)             Supervisor of the Indonesian Pawn Company Association (PPGI)

      Hubungan Afiliasi                                                  Affiliation
      Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris,   Has no affiliation with member of the Board of Commissioners,
      anggota Direksi lain, maupun dengan Pemegang Saham Utama/          other members of the Board of Directors, or with the Major/
      Pengendali atau dengan Pemerintah Republik Indonesia selaku        Controlling Shareholders or with the Government of the Republic
      entitas pemilik akhir Perusahaan.                                  of Indonesia as ultimate owner of the Company.




108                                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 109
                                                                                      Elvi Rofiqotul Hidayah
                                                                              Direktur Pemasaran dan Pengembangan Produk
                                                                              Director of Marketing and Product Development

                                                                                                          Periode Jabatan | Term of Service
                                                                                               25 April 2022-RUPS Tahun 2027, Periode Pertama
                                                                                                         April 25, 2022-GMS in 2027, First Period




       Data Pribadi                                                       Personal Data
       Warga Negara Indonesia                                             Indonesian Citizen
       Usia 52 tahun                                                      Age of 52 year old

       Domisili                                                           Domicile
       Malang, Jawa Timur, Indonesia                                      Malang, East Java, Indonesia

       Riwayat Penunjukan                                                 Appointment History
       Penunjukkan Beliau sebagai Direktur Pemasaran dan                  Her appointment as Director of Marketing and Product
       Pengembangan Produk Berdasarkan Keputusan Menteri BUMN dan         Development based on Decree of Minister of SOEs and President
       Direktur Utama Perusahaan Perseroan (Persero) PT Bank Rakyat       Director of PT BRI (Persero) Tbk, No. sk-104/MBU/04/2022 and
       Indonesia Tbk No. SK-104/MBU/04/2022 dan No. 0013-DIR/             No. 0013-DIR/HCB/04/2022 concerning Dismissal, Changes of
       HCB/04/2022 Tentang Pemberhentian, Perubahan Nomenklatur           Nomenclature of Position, Transfer of Duties, and Appointment of
       Jabatan, Pengalihan Tugas, dan Pengangkatan Anggota-Anggota        members of the Board of Directors of PT Pegadaian.
       Direksi PT Pegadaian.

       Riwayat Pendidikan                                                 Education
       • Magister (S2) Pemasaran, Universitas Wijaya Kusuma, Surabaya     • Masters (S2) in Marketing from Wijaya Kusuma University,
         (2002)                                                             Surabaya (2002)
       • Sarjana (S1) Manajemen, Universitas Gresik (2000)                • Bachelor (S1) in Management from Gresik University (2000)
       • Diploma (D3) Spesialisasi Pegadaian, STAN Prodip Keuangan,       • Diploma (D3) Specialization in Pegadaian from STAN Finance
         Jakarta (1999)                                                     Prodip, Jakarta (1999)

       Sertifikasi yang dimiliki                                          Certification
       • Global Leadership Seri 1 Tahun 2023- Thunderbird School          • Global Leadership Series 1 Year 2023- Thunderbird School
         Arizona University (2023)                                          Arizona University (2023)
       • On Boarding Directorship Program Angkatan 5 Tahun 2023 -         • On Boarding Directorship Program Batch 5 of 2023 - BUMN
         BUMN Leadership Management Institute (BLMI) & FHCI (2023)          Leadership Management Institute (BLMI) & FHCI (2023)
       • Certified Risk Professional - Manajemen Risiko Utama (BNSP -     • Certified Risk Professional - Main Risk Management (BNSP -
         2021)                                                              2021)
       • Webinar Pegadaian Global Series (2nd Series) dengan tema         • Pegadaian Global Series (2nd Series) Webinar with the theme
         Shaping Markets and Creating Movements by Thunderbird              Shaping Markets and Creating Movements by Thunderbird
         School of Global Management - Thunderbird (2021)                   School of Global Management - Thunderbird (2021)
       • Certified Professional Marketer (Asia) - Markplus (2021)         • Certified Professional Marketer (Asia) - Markplus (2021)
       • Manajemen Risiko - An. BNSP Lembaga Sertifikasi Profesi Pasar    • Risk Management - BNSP Capital Market Professional
         Modal                                                              Certification Institute
       • Webinar Transformation starts with change, agile Leaders -       • Webinar Transformation starts with change, agile Leaders -
         Frudential - (2020)                                                Frudential - (2020)
       • Strategic Discussion Forum & Sharing Best - Pertamina Training   • Strategic Discussion Forum & Sharing Best - Pertamina Training
         Consulting (2019)                                                  Consulting (2019)
       • Certified Profesional Marketer - Markplus (2019)                 • Certified Professional Marketer - Markplus (2019)

       Riwayat Profesi                                                    Professional History
       • Direktur Pemasaran dan Pengembangan Produk PT Pegadaian          • Director of Marketing and Product Development of PT Pegadaian
         (2022-sekarang)                                                    (2022-present)
       • Kepala Divisi PMO dan Manajemen Perubahan (2022)                 • Division Head of PMO and Change Management (2022)
       • Kepala Divisi Pemasaran (2018-2022)                              • Division Head of Marketing (2018-2022)
       • Deputi Bisnis Area Malang (2015-2018)                            • Business Deputy of Malang Area (2015-2018)

       Rangkap Jabatan                                                    Concurrent Position
       Tidak memiliki rangkap jabatan di Pegadaian maupun lembaga lain    Has no concurrent position at Pegadaian or other institutions

       Hubungan Afiliasi                                                  Affiliation
       Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris,   Has no affiliation with member of the Board of Commissioners,
       anggota Direksi lain, maupun dengan Pemegang Saham Utama/          other members of the Board of Directors, or with the Major/
       Pengendali atau dengan Pemerintah Republik Indonesia selaku        Controlling Shareholders or with the Government of the Republic
       entitas pemilik akhir Perusahaan.                                  of Indonesia as ultimate owner of the Company.




PT Pegadaian | 2023 Annual Report                                                                                                          109
Page 110
Profil Perusahaan
Company Profile




                                                                                                          Udin Salahudin
                                                                            Direktur Manajemen Risiko, Legal, dan Kepatuhan
                                                                         Director of Risk Management, Legal and Compliance

                                                                                                         Periode Jabatan | Term of Service
                                                                                               23 Juni 2023-RUPS Tahun 2028, Periode Pertama
                                                                                                       June 23, 2023 – GMS in 2028, First Period




      Data Pribadi                                                        Personal Data
      Warga Negara Indonesia                                              Indonesian Citizen
      Usia 51 tahun                                                       Age of 51 year old

      Domisili                                                            Domicile
      Jakarta Pusat, DKI Jakarta, Indonesia                               Central Jakarta DKI Jakarta, Indonesia

      Riwayat Penunjukan                                                  Appointment History
      Penunjukkan Beliau sebagai Direktur Manajemen Risiko, legal,        His appointment as Director of Risk Management, Legal and
      dan Kepatuhan Berdasarkan Keputusan Menteri Badan Usaha             Compliance Based on the Decree of the Minister of State-
      Milik Negara dan Direktur Utama Perusahaan Perseroan (Persero)      Owned Enterprises and President Director of PT Bank Rakyat
      PT Bank Rakyat Indonesia Tbk No. SK-164/MBU/06/2023 dan             Indonesia Tbk No. SK-164/MBU/06/2023 and No. 0629-DIR/
      No. 0629-DIR/HCB/06/2023 Tanggal 23 Juni 2023 Tentang               HCB/06/2023 Dated June 23, 2023 concerning Dismissal, Changes
      Pemberhentian, Perubahan Nomenklatur Jabatan, Pengalihan            in Nomenclature of Position, Transfer of Duties, and Appointment
      Tugas, dan Pengangkatan Anggota-Anggota Direksi PT Pegadaian.       of Members of the Board of Directors of PT Pegadaian.

      Riwayat Pendidikan                                                  Education
      • Master (S2) Manajemen Banking & Finance di Universitas            • Master (S2) in Banking & Finance Management at the University
        Indonesia (2012)                                                    of Indonesia (2012)
      • Sarjana (S1) Akuntansi di Universitas Andalas (1998)              • Bachelor (S1) in Accounting at Andalas University (1998)

      Sertifikasi yang dimiliki                                           Certification
      • BLMI GRC Masterclass - Pre IPO dan Post IPO (2023)                • BLMI GRC Masterclass - Pre IPO and Post IPO (2023)
      • BLMI GRC Masterclass - Pemeringkatan & Penerbitan Efek            • BLMI GRC Masterclass - Rating & Issuance of Debt Securities &
        bersifat Utang & Sukuk - EBUS (2023)                                Sukuk - EBUS (2023)
      • Qualified Risk Governance Professional (2023)                     • Qualified Risk Governance Professional (2023)
      • Risk Beyond 2022 International Conference - ERMA (Enterprise      • Risk Beyond 2022 International Conference - ERMA (Enterprise
        Risk Management Academy) (2022)                                     Risk Management Academy) (2022)
      • Enterprise Risk Management - IRBA (Indonesia Risk and Business    • Enterprise Risk Management - IRBA (Indonesia Risk and Business
        Advisory) (2021)                                                    Advisory) (2021)
      • Certified Risk Professional - BNSP (2021)                         • Certified Risk Professional - BNSP (2021)

      Riwayat Profesi                                                     Professional History
      • Direktur Manajemen Risiko, Legal, dan Kepatuhan PT Pegadaian      • Director of Risk Management, Legal and Compliance of
        (2023-Sekarang)                                                     PT Pegadaian (2023-Now)
      • SEVP Manajemen Risiko - PT Pegadaian (2022-2023)                  • SEVP Risk Management - PT Pegadaian (2022-2023)
      • SEVP Transformation Office - PT Pegadaian (2021 -2022)            • SEVP Transformation Office - PT Pegadaian (2021 -2022)
      • Pemimpin Wilayah Kantor Wilayah X Bandung - PT Pegadaian          • Regional Head of Bandung X Regional Office - PT Pegadaian
        (Persero) (2020-2021)                                               (Persero) (2020-2021)
      • Kepala Divisi Perencanaan Strategis - PT Pegadaian (Persero)      • Division Head of Strategic Planning - PT Pegadaian (Persero)
        (2018-2020)                                                         (2018-2020)
      • GM Strategic Perfomance & Change Management - PT Pegadaian        • GM of Strategic Performance & Change Management -
        (Persero) (2016-2018)                                               PT Pegadaian (Persero) (2016-2018)

      Rangkap Jabatan                                                     Concurrent Position
      Tidak memiliki rangkap jabatan di Pegadaian maupun lembaga lain     Has no concurrent position at Pegadaian or other institutions

      Hubungan Afiliasi                                                   Affiliation
      Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris,    Has no affiliation with member of the Board of Commissioners,
      anggota Direksi lain, maupun dengan Pemegang Saham Utama/           other members of the Board of Directors, or with the Major/
      Pengendali atau dengan Pemerintah Republik Indonesia selaku         Controlling Shareholders or with the Government of the Republic
      entitas pemilik akhir Perusahaan.                                   of Indonesia as ultimate owner of the Company.




110                                                                                              Laporan Tahunan 2023 | PT Pegadaian
Page 111
                                                                                                                E.R.A. Taufiq
                                                                                                                 Direktur Human Capital
                                                                                                              Director of Human Capital

                                                                                                          Periode Jabatan | Term of Service
                                                                                                23 Juni 2023-RUPS Tahun 2028, Periode Pertama
                                                                                                        June 23, 2023 – GMS in 2028, First Period




       Data Pribadi                                                        Personal Data
       Warga Negara Indonesia                                              Indonesian Citizen
       Usia 56 tahun                                                       Age of 56 year old

       Domisili                                                            Domicile
       Bekasi, Jawa Barat                                                  Bekasi, West Java

       Riwayat Penunjukan                                                  Appointment History
       Diangkat sebagai Direktur Human Capital melalui Surat Keputusan     Appointed as Director of Human Capital through Decree of the
       Keputusan Menteri Badan Usaha Milik Negara dan Direktur Utama       Minister of State-Owned Enterprises and President Director of
       Perusahaan Perseroan (Persero) PT Bank Rakyat Indonesia Tbk No.     PT Bank Rakyat Indonesia Tbk No. SK-164/MBU/06/2023 and
       SK-164/MBU/06/2023 dan No. 0629-DIR/HCB/06/2023 Tanggal             No. 0629-DIR/HCB/06/2023 Dated June 23, 2023 concerning
       23 Juni 2023 Tentang Pemberhentian, Perubahan Nomenklatur           Dismissal, Changes in Nomenclature of Position, Transfer of Duties,
       Jabatan, Pengalihan Tugas, dan Pengangkatan Anggota-Anggota         and Appointment of Members of the Board of Directors of PT
       Direksi PT Pegadaian.                                               Pegadaian.

       Riwayat Pendidikan                                                  Education
       • Sarjana (S1) Hukum Perdata dari Universitas Katolik Parahyangan   • Bachelor (S1) in Civil Law from Parahyangan Catholic University
         (1991)                                                              (1991)

       Sertifikasi yang dimiliki                                           Certification
       • BRILiaN Leaders Development Program 1 - BRI Corpu (2022)          • BRILiaN Leaders Development Program 1 - BRI Corpu (2022)
       • BSDP For Senior Leader Regional Office, Audit Intern Wilayah      • BSDP For Senior Leader Regional Office, Regional Internal Audit
         dan Head Office Modul Key Perfomance Indicator - BRI Corpu          and Head Office Key Performance Indicator Module - BRI Corpu
         (2022)                                                              (2022)
       • Continous Perfomance Management Pejabat Level EVP - BRI           • Continuous Performance Management for EVP Level Officials -
         Corpu (2020)                                                        BRI Corpu (2020)
       • Manajemen Risiko Dana Pensiun Utama - BNSP (2020)                 • Main Pension Fund Risk Management - BNSP (2020)
       • Human Capital Business Partner - GML Consulting (2020)            • Human Capital Business Partner - GML Consulting (2020)
       • Assessment Center Assessor Certification (ACAC) - PPM             • Assessment Center Assessor Certification (ACAC) - PPM
         Manajemen (2019)                                                    Management (2019)
       • Job Analysis The Making of Job Description - Hay Group (2006)     • Job Analysis on the Making of Job Description - Hay Group
       • Executive Compensation & Benefits - IQPC Worldwide Pte Ltd          (2006)
         (2005)                                                            • Executive Compensation & Benefits - IQPC Worldwide Pte Ltd
                                                                             (2005)

       Riwayat Profesi                                                     Professional History
       • Direktur Human Capital PT Pegadaian (2023- Sekarang)              • Director of Human Capital of PT Pegadaian (2023-Now)
       • Division Head Human Capital Business Partner - PT BRI (Persero)   • Division Head of Human Capital Business Partner -
         Tbk (2019-2022)                                                     PT BRI (Persero) Tbk (2019-2022)
       • Kepala Divisi Kebijakan dan Pengembangan Human Capital -          • Division Head of Human Capital Policy and Development -
         PT BRI (Persero) Tbk (2019)                                         PT BRI (Persero) Tbk (2019)
       • Wakil Kepala Divisi Kebijakan dan Pengembangan Human Capital      • Deputy Division Head of the Human Capital Policy and
         bidang Manajemen Karir - PT BRI (Persero) Tbk (2014-2019)           Development for Career Management - PT BRI (Persero) Tbk
       • Kepala Bagian Pengembangan Karier - PT BRI (Persero) Tbk            (2014-2019)
         (1 Mei 2012 - 28 Februari 2014)                                   • Head of Career Development Department - PT BRI (Persero) Tbk
       • Kepala Bagian Operasional SDM - PT BRI (Persero) Tbk                (May 1, 2012 - February 28, 2014)
         (1 Maret 2012 - 30 April 2012)                                    • Head of HR Operations - PT BRI (Persero) Tbk
       • Kepala Bagian Assessment Center - PT BRI (Persero) Tbk              (March 1, 2012 - April 30, 2012)
         (1 Oktober 2007 - 29 Februari 2012)                               • Head of Assessment Center - PT BRI (Persero) Tbk
                                                                             (October 1, 2007 - February 29, 2012)

       Rangkap Jabatan                                                     Concurrent Position
       Tidak memiliki rangkap jabatan di Pegadaian maupun lembaga lain     Has no concurrent position at Pegadaian or other institutions

       Hubungan Afiliasi                                                   Affiliation
       Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris,    Has no affiliation with member of the Board of Commissioners,
       anggota Direksi lain, maupun dengan Pemegang Saham Utama/           other members of the Board of Directors, or with the Major/
       Pengendali atau dengan Pemerintah Republik Indonesia selaku         Controlling Shareholders or with the Government of the Republic
       entitas pemilik akhir Perusahaan.                                   of Indonesia as ultimate owner of the Company.




PT Pegadaian | 2023 Annual Report                                                                                                            111
Page 112
Profil Perusahaan
Company Profile




Komposisi dan Profil Direksi
Composition and Profile of the Board of Directors



Kronologis perubahan susunan dan komposisi Direksi                 Chronology of changes in the structure and
sepanjang tahun 2023 adalah sebagai berikut:                       composition of the Board of Directors throughout
                                                                   2023 is as follows:


      Periode 1 Januari s.d. 22 juni 2023       Periode 23 Juni s.d. 31 Desember 2023                 Keterangan
      Period January 1 to June 22, 2023          Period June 22 to December 31, 2023                  Description
Damar Latri Setiawan                        Damar Latri Setiawan                        -
Direktur Utama                              Direktur Utama
President Director                          President Director
Teguh Wahyono                               Teguh Wahyono                               -
Direktur Teknologi Informasi dan Digital    Direktur Teknologi Informasi dan Digital
Director of Information Technology and      Director of Information Technology and
Digital                                     Digital
Gunawan Sulistyo                            Gunawan Sulistyo                            -
Direktur Umum                               Direktur Umum
Director of General Affairs                 Director of General Affairs
Eka Pebriansyah                             Eka Pebriansyah                             -
Direktur Jaringan, Operasi dan Penjualan    Direktur Jaringan, Operasi dan Penjualan
Director of Network, Operations, and        Director of Network, Operations, and
Sales                                       Sales
Elvi Rofiqotul Hidayah                      Elvi Rofiqotul Hidayah                      -
Direktur Pemasaran dan Pengembangan         Direktur Pemasaran dan Pengembangan
Produk                                      Produk
Director of Marketing and Product           Director of Marketing and Product
Development                                 Development
Ferdian Timur Satyagraha                Ferdian Timur Satyagraha                        Dialihkan penugasan menjadi Direktur
Direktur Keuangan dan Manajemen Risiko Direktur Keuangan dan Perencanaan                Keuangan dan Perencanaan Strategis
Director of Finance and Risk Management Strategis                                       sejak tanggal 23 Juni 2023
                                        Director of Finance and Strategic               Assigned to Director of Finance and
                                        Planning                                        Strategic Planning since June 23, 2023
Ridwan Arbian Syah                          -                                           Diberhentikan dengan hormat sejak
Direktur Human Capital, Legal, dan                                                      tanggal 23 Juni 2023
Compliance                                                                              Honorably dismissed from June 23, 2023
Director of Human Capital, Legal, and
Compliance
                                            Udin Salahudin                              Diangkat menjadi Direktur Manajemen
                                            Direktur Manajemen Risiko, Legal, dan       Risiko, Legal, dan Kepatuhan sejak
                                            Kepatuhan                                   tanggal 23 Juni 2023
                                            Director of Risk Management, Legal and      Appointed as Director of Risk
                                            Compliance                                  Management, Legal and Compliance since
                                                                                        June 23, 2023
-                                           E.R.A. Taufiq                               Diangkat menjadi Direktur Human Capital
                                            Direktur Human Capital                      sejak tanggal 23 Juni 2023
                                            Director of Human Capital                   Appointed as Director of Human Capital
                                                                                        since June 23, 2023

/




112                                                                                     Laporan Tahunan 2023 | PT Pegadaian
Page 113
Profil Pejabat Eksekutif
Profile of Executive Officers


                                         Menjabat                                                            Pendidikan
           Nama          Jabatan                       Usia     Domisili            Riwayat Jabatan
 No.                                       Sejak                                                              Terakhir
           Name          Position                       Age     Domicile           Professional History
                                       Served Since                                                           Education
  1    Hermawan       Kepala Satuan    02/01/2023   54 Tahun 9 Jakarta     1.   Pemimpin Wilayah IV              S1
       Aries Andi     Pengawasan                    Bulan                       Balikpapan                    Bachelor
                      Intern                        54 Years 9             2.   Kepala Divisi Manajemen        Degree
                      Head of                       Months                      Risiko Operasi & Korporasi
                      Internal Audit                                       3.   Inspektur Pusat SPI
                      Unit                                                 1.   Leader of Region IV
                                                                                Balikpapan
                                                                           2.   Head of Operations &
                                                                                Corporate Risk Management
                                                                                Division
                                                                           3.   SPI Central Inspector
  2    Sahat          Kepala         18/07/2022     41 Tahun 0   Jakarta   -                                     -
       Pangabahan     Transformation                Bulan
       Pangaribuan    Office                        41 Years 0
                      Head of                       Months
                      Transformation
                      Office
  3    Yudi Sadono    Sekretaris       23/08/2022   51 Tahun 6   Jakarta   1. Kepala Divisi Produk Emas          S1
                      Perusahaan                    Bulan                  2. Kepala DIvisi Jaringan &        Bachelor
                      Corporate                     51 Years 6                Operasional                      Degree
                      Secretary                     Months                 3. Pemimpin Wilayah X
                                                                              Bandung
                                                                           1. Head of Gold Products
                                                                              Division
                                                                           2. Head of Network &
                                                                              Operations Division
                                                                           3. Leader of Region X Bandung
  4    Gede           Kepala Divisi    12/04/2022   54 Tahun 4 Jakarta     1.   Kepala DIvisi Manajemen          S1
       Suhardantara   Akuntansi                     Bulan                       Kinerja perusahaan            Bachelor
                      Head of                       54 Years 4             2.   Sekretaris Perusahaan          Degree
                      Accounting                    Months                 3.   General Manager Tresuri
                      Division                                             1.   Head of the company's
                                                                                Performance Management
                                                                                Division
                                                                           2.   company secretary
                                                                           3.   General Manager Treasury
  5    Sriyani        Kepala Divisi    03/01/2022   54 Tahun 7 Jakarta     1.   Direktur Utama PT Pesonna       S2
                      Budaya Kerja                  Bulan                       Indonesia Jaya                Master
                      Head of Work                  54 Years 7             2.   Deputy Bisnis Kantor Area     Degree
                      Culture Division              Months                      Surakarta
                                                                           3.   Deputy Bisnis Kantor Area
                                                                                Tegal
                                                                           1.   President Director of PT
                                                                                Pesonna Indonesia Jaya
                                                                           2.   Deputy Business Surakarta
                                                                                Area Office
                                                                           3.   Deputy Business Tegal Area
                                                                                Office
  6    Rully Yusuf    Kepala Divisi    03/01/2022   53 Tahun 4 Jakarta     1. Kepala Divisi Budaya Kerja        S2
                      Corporate                     Bulan                  2. Kepala DIvisi Unit Usaha        Master
                      Social                        53 Years 4                Syariah                         Degree
                      Responsibility                Months                 3. Inspektur Wilayah
                      Head of                                              1. Head of Work Culture
                      Corporate                                               Division
                      Social                                               2. Head of Sharia Business Unit
                      Responsibility                                          Division
                      Division                                             3. Regional Inspector




PT Pegadaian | 2023 Annual Report                                                                                    113
Page 114
Profil Perusahaan
Company Profile




                                        Menjabat                                                                   Pendidikan
           Nama           Jabatan                      Usia       Domisili            Riwayat Jabatan
 No.                                      Sejak                                                                     Terakhir
           Name           Position                     Age        Domicile           Professional History
                                      Served Since                                                                  Education
  7    Teguh Budi     Kepala Divisi   05/10/2021   51 Tahun 11   Jakarta     1.   Kepala Divisi Produk Fee             S2
       Ismanto        Digital Lending              Bulan                          Based                              Master
                      & Payment                    51 Years 11               2.   Koordinator Biro E-Channel         Degree
                      Head of Digital              Months                    3.   Manager Kinerja &
                      Lending &                                                   Operasional Produk
                      Payment                                                     e-Channel
                      Division                                               1.   Head of Fee Based Products
                                                                                  Division
                                                                             2.   E-Channel Bureau
                                                                                  Coordinator
                                                                             3.   e-Channel Product
                                                                                  Performance & Operations
                                                                                  Manager
  8    Ferry          Kepala Divisi   16/04/2022    47 Tahun    Jakarta      1.   Deputy Bisnis Area                   S1
       Hariawan       Hubungan                      10 Bulan                      Jatiwaringin                      Bachelor
                      Kelembagaan                   47 Years 10              2.   Deputy Bisnis Area Banda           Degree
                      Head of                       Months                        Aceh
                      Institutional                                          3.   Manager Pemasaran & Literasi
                      Relations                                              1.   Deputy Business Area
                      Division                                                    Jatiwaringin
                                                                             2.   Deputy Business Area Banda
                                                                                  Aceh
                                                                             3.   Marketing & Literacy Manager
  9    Holilurrohman Kepala Divisi    27/05/2019    50 Tahun 12 Jakarta      1.   Manager Bantuan Hukum               S2
                     Hukum                          Bulan                    2.   Manager Litigasi
                     Head of Legal                  50 Years 12              3.   Legal Officer Divisi Hukum
                     Division                       Months                   1.   Legal Aid Manager
                                                                             2.   Litigation Manager
                                                                             3.   Legal Officer Legal Division
  10   Eko Haryono    Kepala Divisi IT 12/01/2021   56 Tahun 4 Jakarta       1.   Profesional Divisi Strategi,         S1
                      Security                      Bulan                         Arsitektur & Perencanaan TI       Bachelor
                      Head of IT                    56 Years 4               2.   Deputy Operasional &               Degree
                      Security                      Months                        Jaringan TI
                      Division                                               3.   Manajer Operasional
                                                                                  Teknologi Informasi
                                                                             1.   IT Strategy, Architecture &
                                                                                  Planning Division Professional
                                                                             2.   Deputy IT Operations &
                                                                                  Network
                                                                             3.   Information Technology
                                                                                  Operations Manager
  11   Hertin Maulida Kepala Divisi   03/01/2022    55 Tahun 7   Jakarta     1.   Kepala Divisi Kemitraan dan         S2
       Rahmi          Kepatuhan                     Bulan                         Bina Lingkungan                   Master
                      Head of                       55 Years 7               2.   Koordinator Biro Program          Degree
                      Compliance                    Months                        Kemitraan, Bina Lingkungan
                      Division                                                    & Corporate Social
                                                                                  Responsibility
                                                                             3.   Deputy Bisnis Bogor
                                                                             1.   Head of Partnership and
                                                                                  Community Development
                                                                                  Division
                                                                             2.   Coordinator of the
                                                                                  Partnership, Community
                                                                                  Development & Corporate
                                                                                  Social Responsibility Program
                                                                                  Bureau
                                                                             3.   Bogor Business Deputy
  12   Ngadenan       Kepala Divisi   29/12/2020    53 Tahun 10 Jakarta      1.   Kepala Divisi Perencanaan           S2
                      Manajemen                     Bulan                         Strategis                         Master
                      Aset Tetap                    53 Years 10              2.   Pemimpin Wilayah IX Jakarta       Degree
                      Head of                       Months                        2
                      Fixed Asset                                            3.   Kepala DIvisi Produk Gadai
                      Management                                             1.   Head of Strategic Planning
                      Division                                                    Division
                                                                             2.   Leader of Region IX Jakarta 2
                                                                             3.   Head of Pawn Products
                                                                                  Division




114                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 115
                                          Menjabat                                                                Pendidikan
            Nama         Jabatan                        Usia     Domisili            Riwayat Jabatan
 No.                                       Sejak                                                                   Terakhir
            Name         Position                        Age     Domicile           Professional History
                                        Served Since                                                               Education
 13    Rinny Amelia   Kepala Divisi    12/04/2022    46 Tahun 3 Jakarta     1. Inspektur Pusat SPI                    S2
       Hadjoh         Manajemen                      Bulan                  2. Senior Auditor II Kantor             Master
                      Kinerja                        46 Years 3                Pemeriksaan Tabanan                  Degree
                      Perusahaan                     Months                 3. Auditor Madya Kantor
                      Head of                                                  Pemeriksaan Praya
                      Company                                               1. SPI Central Inspector
                      Performance                                           2. Senior Auditor II Tabanan
                      Management                                               Audit Office
                      Division                                              3. Praya Audit Office
                                                                               Intermediate Auditor
 14    Hakim          Kepala Divisi    30/12/2022   55 Tahun 9 Jakarta      1.   Pemimpin Wilayah VII                S2
       Setiawan       Manajemen                     Bulan                        Denpasar                          Master
                      Risiko Operasi                55 Years 9              2.   Pemimpin Wilayah IX Jakarta       Degree
                      & Korporasi                   Months                       2
                      Head of                                               3.   Pemimpin Wilayah I Medan
                      Operations &                                          1.   Leader of Region VII
                      Corporate Risk                                             Denpasar
                      Management                                            2.   Leader of Region IX Jakarta 2
                      Division                                              3.   Leader of Region I Medan
 15    Noor           Kepala Divisi    11/07/2022   51 Tahun 1   Jakarta    1.   Kepala Divisi Pengembangan           S1
       Hidayanto      Operasional                   Bulan                        Aplikasi TI                       Bachelor
                      dan                           51 Years 1              2.   Senior Manager IT Planning         Degree
                      Infrastruktur TI              Month                   3.   Manager IT Security System
                      Head of IT                                            1.   Head of IT Application
                      Operations and                                             Development Division
                      Infrastructure                                        2.   Senior Manager IT Planning
                      Division                                              3.   IT Security Systems Manager
 16    Muhamad        Kepala Divisi    03/01/2022   56 Tahun 0 Jakarta      1.   Deputy Operasional XII              S2
       Andi Ibrahim S Operasional                   Bulan                        Surabaya                          Master
                      Human Capital                 56 Years 0              2.   Deputy Bisnis Area Makassar       Degree
                      Head of                       Months                       2
                      Human Capital                                         3.   Manager Pengembangan
                      Operations                                                 Human Capital
                      Division                                              1.   Deputy Operations XII
                                                                                 Surabaya
                                                                            2.   Makassar Area Business
                                                                                 Deputy 2
                                                                            3.   Human Capital Development
                                                                                 Manager
 17    Arifmon        Kepala Divisi    29/03/2023   54 Tahun 5 Jakarta      1. Direktur Galeri 24                    S2
                      Pegadaian                     Bulan                   2. Pemimpin Wilayah VIII               Master
                      Corporate                     54 Years 5                 Jakarta                             Degree
                      University                    Months                  3. Pemimpin Wilayah II
                      Head of                                                  Pekanbaru
                      Pegadaian                                             1. Director of Gallery 24
                      Corporate                                             2. Leader of Region VIII Jakarta
                      University                                            3. Leader of Region II
                      Division                                                 Pekanbaru
 18    Luh Putu       Kepala Divisi    24/01/2022   49 Tahun    Jakarta     1. Kepala Divisi Produk Emas              S1
       Andarini       Pemasaran                     10 Bulan                2. General Manager Di Galeri           Bachelor
                      Head of                       49 Years 10                Dua Empat                            Degree
                      Marketing                     Months                  3. Manager Pengembangan
                      Division                                                 Produk Emas
                                                                            4. Head of Gold Products
                                                                               Division
                                                                            5. General Manager at Galeri
                                                                               Dua Empat
                                                                            6. Gold Product Development
                                                                               Manager
 19    Ismail Ilyas   Kepala Divisi    04/09/2018   54 Tahun 9 Jakarta      1.   Profesional Utama Divisi            S2
                      Pengadaan &                   Bulan                        Strategic Performance &           Master
                      Logistik                      54 Years 9                   Change Management                 Degree
                      Head of                       Months                  2.   Deputy Operasional Kantor
                      Procurement                                                Wilayah VIII Jakarta
                      & Logistics                                           3.   Deputy Bisnis Area
                      Division                                                   Samarinda
                                                                            1.   Main Professional of Strategic
                                                                                 Performance & Change
                                                                                 Management Division
                                                                            2.   Deputy Operations Regional
                                                                                 Office VIII Jakarta
                                                                            3.   Samarinda Area Business
                                                                                 Deputy




PT Pegadaian | 2023 Annual Report                                                                                       115
Page 116
Profil Perusahaan
Company Profile




                                       Menjabat                                                                  Pendidikan
           Nama          Jabatan                      Usia       Domisili            Riwayat Jabatan
 No.                                     Sejak                                                                    Terakhir
           Name          Position                     Age        Domicile           Professional History
                                     Served Since                                                                 Education
 20    Alfian Noor    Kepala Divisi 11/07/2022    51 Tahun 3    Jakarta     1.   Kepala Divisi Operasional dan       S2
                      Pengembangan                Bulan                          Infrastruktur TI                  Master
                      Aplikasi TI                 51 Years 3                2.   General Manager Teknologi         Degree
                      Head of IT                  Months                         Informasi
                      Application                                           3.   Senior Manager IT
                      Development                                                Application Development
                      Division                                              1.   Head of IT Operations and
                                                                                 Infrastructure Division
                                                                            2.   General Manager of
                                                                                 Information Technology
                                                                            3.   Senior Manager IT
                                                                                 Application Development
  21   Ketut          Kepala Divisi   30/12/2022   54 Tahun 11 Jakarta      1.   Kepala Divisi Manajemen            S2
       Suhardiono     Penjualan                    Bulan                         Risiko Operasi & Korporasi       Master
                      Head of Sales                54 Years 11              2.   Inspektur Pusat SPI              Degree
                      Division                     Months                   3.   Kepala Divisi Produk Mikro
                                                                                 Fidusia
                                                                            1.   Head of Operations &
                                                                                 Corporate Risk Management
                                                                                 Division
                                                                            2.   SPI Central Inspector
                                                                            3.   Head of Micro Fiduciary
                                                                                 Products Division
 22    Toza Anindya   Kepala Divisi   20/12/2022   49 Tahun    Jakarta      1.   Direktur PT Pesonna                 S1
                      PMO &                        10 Bulan                      Indonesia Jaya (PIJ)             Bachelor
                      Manajemen                    49 Years 10              2.   Kepala Departemen                 Degree
                      Perubahan                    Months                        Departemen Penilaian Kinerja
                      Head of PMO                                           3.   Manager Subsidiaries &
                      & Change                                                   Afiliasi Divisi Strategic
                      Management                                                 Performance & Change
                      Division                                                   Management
                                                                            1.   Director of PT Pesonna
                                                                                 Indonesia Jaya (PIJ)
                                                                            2.   Head of Department of
                                                                                 Performance Appraisal
                                                                                 Department
                                                                            3.   Manager of Subsidiaries
                                                                                 & Affiliates Strategic
                                                                                 Performance & Change
                                                                                 Management Division
 23    Kadek Eva      Kepala Divisi   11 August    38 Tahun 2   Jakarta     1.   Kepala Departemen                  S2
       Suputra        Produk Emas     2023         Bulan                         Departemen Customer              Master
                      Head of Gold                 38 Years 2                    Experience Innovation Divisi     Degree
                      Products                     Months                        Innovation Center
                      Division                                              2.   Kepala Departemen
                                                                                 Departemen Digital Marketing
                                                                                 and Digital Services Divisi
                                                                                 pemasaran
                                                                            3.   Manager Pengembangan
                                                                                 Bisnis Produk e-Channel
                                                                            1.   Head of Department,
                                                                                 Customer Experience
                                                                                 Innovation Department,
                                                                                 Innovation Center Division
                                                                            2.   Head of Department, Digital
                                                                                 Marketing and Digital
                                                                                 Services Department,
                                                                                 Marketing Division
                                                                            3.   e-Channel Product Business
                                                                                 Development Manager




116                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 117
                                          Menjabat                                                                Pendidikan
           Nama           Jabatan                        Usia      Domisili            Riwayat Jabatan
 No.                                        Sejak                                                                  Terakhir
           Name           Position                        Age      Domicile           Professional History
                                         Served Since                                                              Education
 24    Mufri Yandi     Kepala Divisi    3 April 2023  49 Tahun 11 Jakarta     1.   Pemimpin Wilayah X                 S1
                       Produk Gadai                   Bulan                        Bandung                         Bachelor
                       Head of Pawn                   49 Years 11             2.   Pemimpin Wilayah III             Degree
                       Products                       Months                       Palembang
                       Division                                               3.   Deputy Bisnis Area Cirebon
                                                                              1.   Leader of Region X Bandung
                                                                              2.   Leader of Region III
                                                                                   Palembang
                                                                              3.   Cirebon Area Business
                                                                                   Deputy
 25    Riza Adhianto   Kepala Divisi    3 April 2023   45 Tahun 2 Jakarta     -                                       -
                       Produk Mikro                    Bulan
                       Fidusia                         45 Years 2
                       Head of Micro                   Months
                       Fiduciary
                       Products
                       Division
 26    Agus Tokhid     Kepala Divisi    20/07/2020     54 Tahun 12 Jakarta    1. Deputy Bisnis Kantor Area           S2
                       Risiko Kredit                   Bulan                     Gorontalo                         Master
                       dan Asuransi                    54 Years 12            2. Deputy Bisnis Kantor Area         Degree
                       Head of                         Months                    Palu
                       Credit Risk                                            1. Deputy Business Gorontalo
                       and Insurance                                             Area Office
                       Division                                               2. Palu Area Office Business
                                                                                 Deputy
 27    Supriyanto      Kepala Divisi  22/04/2020       50 Tahun 8 Jakarta     -                                      S2
                       Strategi,                       Bulan                                                       Master
                       Arsitektur &                    50 Years 8                                                  Degree
                       Perencanaan TI                  Months
                       Head of IT
                       Strategy,
                       Architecture
                       & Planning
                       Division
 28    Zulfan Adam     Kepala Divisi    04/01/2023     50 Tahun 5 Jakarta     1.   Pemimpin Wilayah VI               S2
                       Tresuri                         Bulan                       Makassar                        Master
                       Head of                         50 Years 5             2.   Pemimpin Wilayah V Manado       Degree
                       Treasury                        Months                 3.   Deputy Operasional V
                       Division                                                    Manado
                                                                              1.   Leader of Region VI Makassar
                                                                              2.   Leader of Region V Manado
                                                                              3.   Deputy Operations V Manado
 29    Beni Martina    Kepala Unit      27/06/2019     48 Tahun    Jakarta    1.   Vice President Departemen          S1
       Maulan          usaha Syariah                   10 bulan                    Pengembangan Produk             Bachelor
                       Head of Sharia                  48 Years 10                 Syariah                          Degree
                       Business Unit                   months                 2.   Profesional Utama Divisi
                                                                                   Produk Mikro Fidusia
                                                                              3.   Manager Produk Mikro
                                                                                   Produk Mikro Fidusia
                                                                              1.   Vice President of the Sharia
                                                                                   Product Development
                                                                                   Department
                                                                              2.   Main Professional Micro
                                                                                   Fiduciary Products Division
                                                                              3.   Fiduciary Micro Products
                                                                                   Manager




PT Pegadaian | 2023 Annual Report                                                                                         117
Page 118
Profil Perusahaan
Company Profile




                                          Menjabat                                                              Pendidikan
           Nama           Jabatan                         Usia    Domisili             Riwayat Jabatan
 No.                                        Sejak                                                                Terakhir
           Name           Position                        Age     Domicile            Professional History
                                         Served Since                                                            Education
  30   Moh. Syaiful    Kepala Divisi    31/08/2021    39 Tahun 8 Jakarta      1.   Kepala Departemen                S1
       Anam            Manajemen                      Bulan                        Departemen Aplikasi Bisnis    Bachelor
                       Data Teknologi                 39 Years 8                   Divisi Pengembangan Aplikasi   Degree
                       Informasi                      Months                       TI
                       Head of                                                2.   Assistant Vice President
                       Information                                                 Squad IT Divisi Innovation
                       Technology                                                  Squad
                       Data                                                   3.   Assistant Vice President
                       Management                                                  Squad IT Divisi PMO dan
                       Division                                                    Change Management
                                                                              1.   Head of Department Business
                                                                                   Applications Department IT
                                                                                   Application Development
                                                                                   Division
                                                                              2.   Assistant Vice President IT
                                                                                   Squad Innovation Squad
                                                                                   Division
                                                                              3.   Assistant Vice President IT
                                                                                   Squad PMO and Change
                                                                                   Management Division
  31   Arief Rinardi   Pemimpin       19/04/2022     54 Tahun 1   Jakarta     1.   Deputy Bisnis Kantor Area         S2
       Sunardi         Wilayah Kantor                Bulan                         Bogor                           Master
                       Wilayah I                     54 Years 1               2.   Deputy Bisnis Kantor Area       Degree
                       Regional Head                 Month                         Bandung 2
                       of Regional                                            3.   Deputy Bisnis Kantor Area
                       Office I                                                    Senen
                                                                              1.   Deputy Business Bogor Area
                                                                                   Office
                                                                              2.   Deputy Business Bandung
                                                                                   Area Office 2
                                                                              3.   Deputy Business Senen Area
                                                                                   Office
  32   Maryono         Pemimpin       10/05/2021     51 Tahun 8   Pekanbaru 1.     Deputy Bisnis Kantor Area         S2
                       Wilayah Kantor                Bulan                         Manado 1                        Master
                       Wilayah II                    51 Years 8               2.   Deputy Bisnis Kantor Area       Degree
                       Regional Head                 Months                        Sorong
                       of Regional                                            3.   Auditor Madya Kantor
                       Office II                                                   Pemeriksaan Yogyakarta I
                                                                              1.   Deputy Business Manado
                                                                                   Area Office 1
                                                                              2.   Deputy Business Sorong Area
                                                                                   Office
                                                                              3.   Yogyakarta I Audit Office
                                                                                   Intermediate Auditor
  33   Pratikno        Pemimpin       12/07/2023     52 Tahun 6   Palembang        Deputy Bisnis Area Malang          S1
                       Wilayah Kantor                Bulan                         Malang Area Business Deputy     Bachelor
                       Wilayah III                   52 Years 6                                                     Degree
                       Regional Head                 Months
                       of Regional
                       Office III
  34   Julianto        Pemimpin       02/01/2023     55 Tahun 6 Balikpapan 1. Pemimpin Wilayah III                    S1
                       Wilayah Kantor                Bulan                    Palembang                            Bachelor
                       Wilayah IV                    55 Years 6            2. Deputy Bisnis Ampenan                 Degree
                       Regional Head                 Months                3. Deputy Bisnis Kupang
                       of Regional                                         1. Leader of Region III
                       Office IV                                              Palembang
                                                                           2. Ampenan Business Deputy
                                                                           3. Deputy Business Kupang
  35   Edwin           Pemimpin       02/01/2023     54 Tahun 9 Manado        1.   Pemimpin Wilayah IX Jakarta       S2
       Soeharto        Wilayah Kantor                Bulan                         2                               Master
       Inkiriwang      Wilayah V                     54 Years 9               2.   Pemimpin Wilayah I Medan        Degree
                       Regional Head                 Months                   3.   Deputy Bisnis Area Madiun
                       of Regional                                            1.   Leader of Region IX Jakarta 2
                       Office V                                               2.   Leader of Region I Medan
                                                                              3.   Madiun Area Business Deputy




118                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 119
                                      Menjabat                                                                      Pendidikan
           Nama            Jabatan                   Usia         Domisili            Riwayat Jabatan
 No.                                   Sejak                                                                         Terakhir
           Name            Position                  Age          Domicile           Professional History
                                    Served Since                                                                     Education
 36    Edy Purwanto Pemimpin        04/01/2023   51 Tahun 9      Makassar    1. Pemimpin Wilayah V Manado               S2
                    Wilayah Kantor               Bulan                       2. Pemimpin Wilayah IV                   Master
                    Wilayah VI                   51 Years 9                     Balikpapan                            Degree
                    Regional                     Months                      3. Inspektur Wilayah X Bandung
                    Leader of                                                1. Leader of Region V Manado
                    Regional Office                                          2. Leader of Region IV
                    VI                                                          Balikpapan
                                                                             3. Inspector Region X Bandung
 37    Supriyanto       Pemimpin       20/12/2022   55 Tahun 1   Denpasar    1.   Kepala Divisi Jaringan dan           S2
                        Wilayah Kantor              Bulan                         Operasional                        Master
                        Wilayah VII                 55 Years 1               2.   Pemimpin Wilayah IX Jakarta        Degree
                        Regional Head               Month                         2
                        of Regional                                          3.   Pemimpin Wilayah XII
                        Office VII                                                Surabaya
                                                                             1.   Head of Network and
                                                                                  Operations Division
                                                                             2.   Leader of Region IX Jakarta 2
                                                                             3.   Leader of Region XII
                                                                                  Surabaya
 37    Alim Sutiono     Pemimpin       24/12/2021   53 Tahun 1   Jakarta     1. Kepala Divisi Penjualan                S2
                        Wilayah Kantor              Bulan                    2. Pemimpin Wilayah VI                  Master
                        Wilayah VIII                53 Years 1                  Makassar                             Degree
                        Regional Head               Month                    3. Kepala Divisi Jaringan dan
                        of Regional                                             Operasional
                        Office VIII                                          1. Head of Sales Division
                                                                             2. Leader of Region VI Makassar
                                                                             3. Head of Network and
                                                                                Operations Division
 38    Endang           Pemimpin       18/04/2022   55 Tahun 3   Jakarta     1.   Kepala Divisi Hubungan               S2
       Pertiwi          Wilayah Kantor              Bulan                         Kelembagaan                        Master
                        Wilayah IX                  55 Years 3               2.   Senior Manager Sekretariat         Degree
                        Regional Head               Months                        Perusahaan
                        of Regional                                          3.   Manager Protokoler
                        Office IX                                            1.   Head of Institutional Relations
                                                                                  Division
                                                                             2.   Senior Manager of Company
                                                                                  Secretariat
                                                                             3.   Protocol Manager
 39    Muh. Ariyadi     Pemimpin       02/01/2023   50 Tahun 2 Bandung       1. Kepala Divisi Penjualan                S2
       Purwanto         Wilayah Kantor              Bulan                    2. Kepala Divisi Perencanaan            Master
                        Wilayah X                   50 Years 2                  Strategis                            Degree
                        Regional Head               Months                   3. General Manager Pemasaran,
                        of Regional                                             Market Intelligence & Sales
                        Office X                                             1. Head of Sales Division
                                                                             2. Head of Strategic Planning
                                                                                Division
                                                                             3. General Manager Marketing,
                                                                                Market Intelligence & Sales
 40    Nuril Islamiah   Pemimpin       02/01/2023   53 Tahun 9 Semarang      1.   Pemimpin Wilayah X                   S2
                        Wilayah Kantor              Bulan                         Bandung                            Master
                        Wilayah XI                  53 Years 9               2.   Pemimin Wilayah VII                Degree
                        Regional Head               Months                        Denpasar
                        of Regional                                          3.   Pemimpin WIlayah IX Jakarta
                        Office XI                                            1.   Leader of Region X Bandung
                                                                             2.   Leader of Region VII
                                                                                  Denpasar
                                                                             3.   Leader of Region IX Jakarta
 41    Mulyono          Pemimpin       03/01/2023   55 Tahun 6 Surabaya      1.   Pemimpin Wilayah VIII                S2
                        Wilayah Kantor              Bulan                         Jakarta                            Master
                        Wilayah XII                 55 Years 6               2.   Pemimin Wilayah XI                 Degree
                        Regional Head               Months                        Semarang
                        of Regional                                          3.   General Manajer Produk Emas
                        Office XII                                           1.   Leader of Region VIII Jakarta
                                                                             2.   Region XI Semarang Leader
                                                                             3.   General Manager of Gold
                                                                                  Products




PT Pegadaian | 2023 Annual Report                                                                                         119
Page 120
Profil Perusahaan
Company Profile




                                         Menjabat                                                                 Pendidikan
           Nama          Jabatan                         Usia     Domisili            Riwayat Jabatan
 No.                                       Sejak                                                                   Terakhir
           Name          Position                        Age      Domicile           Professional History
                                        Served Since                                                               Education
 42    Ahmad          Inspektur        13/04/2022    51 Tahun 10 Jakarta     1.   Deputy Operasional Wilayah          S2
       Zaenudin       Pengembangan                   Bulan                        IX Jakarta                        Master
                      pada Satuan                    51 Years 10             2.   Deputy Bisnis Area                Degree
                      Pengawasan                     Months                       Samarinda
                      Intern                                                 3.   Auditor Madya Kantor
                      Development                                                 Pemeriksaan Bangkalan
                      Inspector at the                                       1.   Deputy Operations Region IX
                      Internal Audit                                              Jakarta
                      Unit                                                   2.   Samarinda Area Business
                                                                                  Deputy
                                                                             3.   Intermediate Auditor of the
                                                                                  Bangkalan Audit Office
 43    R. Swasono     Inspektur Pusat 10/08/2022    56 Tahun 2 Jakarta       1. Sekretaris Perusahaan                S2
       A.Widodo       pada Satuan                   Bulan                    2. Kepala Divisi Budaya Kerja         Master
                      Pengawasan                    56 Years 2               3. Pimpinan Wilayah Wilayah           Degree
                      Intern                        Months                      VIII Jakarta
                      Central                                                1. Corporate secretary
                      Inspector at the                                       2. Head of Work Culture
                      Internal Audit                                            Division
                      Unit                                                   3. Regional Head of Region VIII
                                                                                Jakarta
 44    Siska Triangga Inspektur        13/04/2022   50 Tahun    Jakarta      1.   Deputy Operasional Wilayah          S1
       Dewi           Wilayah 1                     10 Bulan                      VII Denpasar                     Bachelor
                      pada Satuan                   50 Years 10              2.   Kepala Departemen                 Degree
                      Pengawasan                    Months                        Keuangan Wilayah X
                      Intern                                                      Bandung
                      Region 1                                               3.   Auditor Muda Satuan
                      Inspector at the                                            Pengawasan Intern
                      Internal Audit                                         1.   Deputy Operations Region VII
                      Unit                                                        Denpasar
                                                                             2.   Head of Finance Department
                                                                                  Region X Bandung
                                                                             3.   Young Auditor of the Internal
                                                                                  Audit Unit
 45    Ismanto        Inspektur        27/10/2022   52 Tahun 7   Jakarta     1.   Profesional Divisi Strategi        S2
                      Wilayah 2                     Bulan                         Human Capital                    Master
                      pada Satuan                   52 Years 7               2.   Inspektur Pusat Satuan           Degree
                      Pengawasan                    Months                        Pengawasan Intern
                      Intern                                                 3.   General Manager
                      Region 2                                                    Procurement Divisi
                      Inspector at the                                            Procurement
                      Internal Audit                                         1.   Professional Human Capital
                      Unit                                                        Strategy Division
                                                                             2.   Internal Audit Unit Central
                                                                                  Inspector
                                                                             3.   General Manager
                                                                                  Procurement Procurement
                                                                                  Division
 46    Dwi            Inspektur        10/08/2022   49 Tahun 3 Jakarta       1.   Kepala Divisi Manajemen             S1
       Wuryantadi     Wilayah 3                     Bulan                         Risiko Operasi & Korporasi       Bachelor
                      pada Satuan                   49 Years 3               2.   Kepala Divisi Produk Mikro        Degree
                      Pengawasan                    Months                        Fidusia
                      Intern                                                 3.   Pemimpin Wilayah Wilayah IV
                      Region 3                                                    Balikpapan
                      Inspector at the                                       1.   Head of Operations &
                      Internal Audit                                              Corporate Risk Management
                      Unit                                                        Division
                                                                             2.   Head of Micro Fiduciary
                                                                                  Products Division
                                                                             3.   Regional Leader of Region IV
                                                                                  Balikpapan




120                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 121
                                       Menjabat                                                                Pendidikan
           Nama          Jabatan                     Usia     Domisili             Riwayat Jabatan
 No.                                     Sejak                                                                  Terakhir
           Name          Position                     Age     Domicile            Professional History
                                     Served Since                                                               Education
 47    Nurrahmi      Kepala Divisi   Penugasan    43 Tahun 4 Jakarta      1.   Kepala Departemen                   S1
       Febriana      Perencanaan     01/03/2023   Bulan                        Departemen Planning and          Bachelor
                     Strategis                    43 Years 4                   Budgeting                         Degree
                     Head of                      Months                  2.   Assistant Manager Muda I
                     Strategic                                                 Performance Management
                     Planning                                                  Divisi Strategic Performance
                     Division                                                  & Change Management
                                                                          3.   Asisten Manajer Komersial
                                                                               Produk Divisi Akuntansi
                                                                          1.   Head of Department of
                                                                               Planning and Budgeting
                                                                               Department
                                                                          2.   Junior Assistant Manager I
                                                                               Performance Management
                                                                               Strategic Performance &
                                                                               Change Management Division
                                                                          3.   Assistant Commercial
                                                                               Manager Product Accounting
                                                                               Division
 48    Rosyid Hamidi Kepala Divisi   10/12/2022    53 Tahun 9 Jakarta     1.   Kepala Departemen Jaringan         S2
                     Jaringan dan                  Bulan                       Operasional                      Master
                     Operasional                   53 Years 9             2.   Profesional Divisi Innovation    Degree
                     Head of                       Months                      Center
                     Network and                                          3.   Kepala Departemen
                     Operations                                                Departemen Business
                     Division                                                  Support VI Makassar
                                                                          1.   Head of Operational Network
                                                                               Department
                                                                          2.   Professional Innovation
                                                                               Center Division
                                                                          3.   Head of Department of
                                                                               Business Support Department
                                                                               VI Makassar
 49    Agus          Kepala Divisi   Penugasan     52 Tahun 10 Jakarta    1.   Kepala Departemen                  S2
       Handayanto    Innovation      06/05/2023    Bulan                       Departemen Exploratory           Master
                     Center                        52 Years 10                 Innovation Divisi Innovation     Degree
                     Head of                       Months                      Center
                     Innovation                                           2.   Kepala Departemen
                     Center Division                                           Departemen IT Data
                                                                               Management Divisi
                                                                               Pengembangan Aplikasi TI
                                                                          3.   Manager IT Information
                                                                               Management Divisi Teknologi
                                                                               Informasi
                                                                          1.   Head of Department,
                                                                               Exploratory Innovation
                                                                               Department, Innovation
                                                                               Center Division
                                                                          2.   Head of Department, IT Data
                                                                               Management Department,
                                                                               IT Application Development
                                                                               Division
                                                                          3.   Manager IT Information
                                                                               Management Information
                                                                               Technology Division
 50    Rofiq Afiv Aziz Kepala DIvisi  28/04/2023   52 Tahun 1   Jakarta   1. Kepala Divisi Pegadaian               S2
                       Strategi Human              Bulan                     Corporate University               Master
                       Capital                     52 Years 1             2. Kepala Divisi Strategi Human       Degree
                       Head of                     Month                     Capital
                       Human Capital                                      1. Head of Pegadaian Corporate
                       Strategy                                              University Division
                       Division                                           2. Head of Human Capital
                                                                             Strategy Division




PT Pegadaian | 2023 Annual Report                                                                                       121
Page 122
Profil Perusahaan
Company Profile




Demografi Karyawan dan
Pengembangan Kompetensi
Employee Demographics and Competency Development

Per 31 Desember 2023, jumlah karyawan Pegadaian yang                  As of December 31, 2023, the number of Pegadaian
terdiri dari karyawan tetap dan kontrak mencapai 13.519               employees consisting of permanent and contract
orang (di luar Direksi), mengalami kenaikan sebesar                   employees of 13,519 people (excluding the Board of
4,39% dibandingkan jumlah karyawan per 31 Desember                    Directors), an increase of 4.39% compared to the
2022 yang sebanyak 12.950 orang. Peningkatan                          number of employees as of December 31, 2022 of 12,950
tersebut terutama disebabkan oleh peralihan karyawan                  people. This increase was mainly due to the transition
outsourcing menjadi karyawan organik.                                 of outsourced employees to organic employees.


Demografi karyawan Perseroan di tahun 2023 dapat                      The Company’s employee demographics in 2023 can
dilihat sebagai berikut:                                              be seen as follows:



                2019                                                                                         14.035


               2020                                                                                          14.237


                2021                                                                                         14.371


                2022                                                                                         12.950


                2023                                                                                         13.519


                          Jumlah dan Komposisi SDM Berdasarkan Status Kepegawaian (orang)
                     Number and Composition of Human Resources Based on Employment Status (people)

                                              2023                               2022                              2021
      Status Kepegawaian
      Employment Status                                    Jumlah                           Jumlah                            Jumlah
                                    L          P                       L          P                      L            P
                                                            Total                            Total                             Total
Manajemen Puncak
Top Management
Direksi
                                         7             1         8          6           1            7         6          1            7
Board of Directors
Karyawan
Employees
Tetap
                                    7.999      4.548        12.547     8.072      4.291      12.368      8.236        4.159    12.395
Permanent
Kontrak
                                        413        559         972         265        317      582           844      1.132     1.976
Contract
Sub-Jumlah
                                    8.418       5.110        13.519    8.337      4.613      12.950      9.080        5.291     14.371
Sub-Total
Outsource                                                              17.265     3.137      20.402      15.054       1.926    16.980
Jumlah
                                    8.418       5.110        13.519   25.630       7.812     33.442      24.134       7.217     31.351
Total
Jumlah Direksi dan Karyawan
Number of Directors and             8.425          5.111     13.527   25.636      7.813      33.449      24.140       7.218    31.358
Employees

L = Laki-laki/Male | P = Perempuan/Female



122                                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 123
                                Jumlah dan Komposisi SDM Berdasarkan Level Jabatan (orang)
                          Number and Composition of Human Resources Based on Position Level (people)
 Level Organisasi/                       2023                                  2022                                 2021
 Kelompok Jabatan
   Organizational                                     Jumlah                               Jumlah                                Jumlah
   Level/ Position             L            P                      L            P                       L            P
                                                       Total                                Total                                 Total
       Group
Manajemen Puncak
Top Management
Direksi                              7            1            8          6            1            7          6             1            7
Board of Directors
Karyawan
Employees
Manajemen                          144           19        163         158            17        175          163           18         181
Menengah
Middle Management
Manajemen Pelaksana             1.480           638       2.118    1.438            541       1.979         1.317        472        1.789
Officer Management
Staf                            6.369       3.888       10.257     6.476        3.738        10.214     6.756        3.669         10.425
Staff
Perjanjian Kerja                   419          562        981         265          317        582          844          1.132      1.976
Waktu Tertentu
(PKWT)
Specific Time Work
Agreement (PKWT)
Jumlah Karyawan                 8.412        5.107      13.519     8.337         4.613       12.950     9.080         5.291        14.371
Number of
Employees
Jumlah Direksi dan              8.419       5.108       13.527     8.343         4.614         957      9.086        5.292         14.378
Karyawan
Number of Directors
and Employees

L = Laki-laki/Male | P = Perempuan/Female


                              Jumlah dan Komposisi SDM Berdasarkan Tingkat Pendidikan (orang)
                          Number and Composition of Human Resources Based on Education Level (people)
                                         2023                                  2022                                 2021
 Tingkat Pendidikan
   Education Level                                    Jumlah                               Jumlah                                Jumlah
                               L            P                      L            P                       L            P
                                                       Total                                Total                                 Total
S2-Pasca Sarjana                   398          195       593          388          188        576          400          203         604
Master’s Degree
Sl-Sarjana                     5.046        3.344        8390      4.930        3.025         7955      5.357        3.470          8.827
Bachelor’s Degree
Diploma I, II, III & IV         1.209           929      2138          1.119        709       1.828      1.229            819      2.048
SLTA dan Sederajat              1.766           640      2406      1.900            691       2.591     2.094            798       2.892
High School
Jumlah                          8.419       5.108       13.527     8.337         4.613       12.950     9.080         5.291        14.371
Total

L = Laki-laki/Male | P = Perempuan/Female


                                Jumlah dan Komposisi SDM Berdasarkan Wilayah Kerja (orang)
                            Number and Composition of Human Resources Based on Work Area (people)
                                         2023                                  2022                                 2021
    Wilayah Kerja
     Work Area                                        Jumlah                               Jumlah                                Jumlah
                               L            P                      L            P                       L            P
                                                       Total                                Total                                 Total
Kantor Pusat                       697          324      1.021     1.006            394      1.400          660          329         989
Head Office
Kantor Wilayah/                 7.722       4.784       12.506     7.331        4.219        11.550     8.420        4.962         13.382
Kantor Cabang
Regional Office/
Branch Office
Jumlah                          8.419       5.108       13.527     8.337        4.613        12.950     9.080        5.291         14.371
Total

L = Laki-laki/Male | P = Perempuan/Female




PT Pegadaian | 2023 Annual Report                                                                                                    123
Page 124
Profil Perusahaan
Company Profile




                               Jumlah dan Komposisi SDM Berdasarkan Kelompok Usia (orang)
                             Number and Composition of Human Resources by Age Group (people)
                                            2023                                    2022                             2021
            Status                                      Jumlah                                 Jumlah                             Jumlah
                               L             P                          L            P                     L          P
                                                         Total                                  Total                              Total
>50 tahun/years old                1110          384       1494             1.119        367      1.486        971        370        1.345
>45-50 tahun/years old             762           270       1032              853         321       1.174       677        233         910
>40-45 tahun/years old             800           374        1174             716         265        981    1.832       1.106        2.938
>35-40 tahun/years old          2.443         1.579       4.022         2.229         1.410      3.639     2.281      1.604         3.885
>30-35 tahun/years old          1.659        1.093        2.752            1.848      1.268       3.116    1.435          937       2.372
>25-30 tahun/years old             1551          1176      2727             1.227        693      1.920        781         721       1.502
≤25 tahun/years old                 94           232        326              345         345       634     9.080       5.291        14.371
Jumlah                          8.419         5.108       13.527        8.337         4.613      12.950        971        370        1.345
Total

L = Laki-laki/Male | P = Perempuan/Female


                           Jumlah dan Komposisi SDM Berdasarkan Jenis Kelamin/Gender (orang)
                         Number and Composition of Human Resources Based on Sex/Gender (people)
                      Gender                                       2023                         2022                      2021
Laki-laki                                                          8.419                       8.337                   9.080
Male
Perempuan                                                          5.108                        4.613                     5.291
Female
Jumlah                                                             13.519                      12.950                  14.371
Total


Pengembangan Kompetensi                                                    Employee Competency Development
Karyawan

Perseroan senantiasa secara berkesinambungan                               The Company continuously ensures the availability of
memastikan ketersediaan calon pemimpin perusahaan                          prospective company leaders in various lines to ensure
di berbagai lini untuk menjamin keberlanjutan                              organizational sustainability. In order to achieve this,
organisasi. Dalam rangka mencapai hal tersebut,                            the Company has designed a structured employee
Perseroan telah merancang program pengembangan                             development and succession program through
dan suksesi karyawan secara terstruktur melalui                            education and training programs for every employee
program pendidikan dan pelatihan untuk setiap                              at every position level. The program is structured
karyawan dari setiap jenjang jabatan. Program                              based on competency needs at each position level. In
tersebut disusun berdasarkan kebutuhan kompetensi                          addition, Pegadaian ensures that there are no gender
pada setiap jenjang jabatan. Selain itu, Pegadaian                         and SARA differences in competency development
memastikan tidak ada perbedaan gender dan SARA                             programs in order to achieve equality between
dalam program pengembangan kompetensi agar                                 employees. This program is mandatory and all
mencapai kesetaraan antar karyawan. Program                                programs aim to develop competencies and provide
ini bersifat wajib dan semua program bertujuan                             opportunities to develop capabilities to reach higher
mengembangkan kompetensi dan memberikan                                    levels of office.
kesempatan untuk mengembangkan kapabilitasnya
untuk mencapai jenjang jabatan yang lebih tinggi.


Sepanjang    tahun    2023,   Perseroan      telah                         Throughout 2023, the Company has included
mengikutsertakan   karyawan   dalam       program                          employees in competency development programs, as
pengembangan kompetensi, sebagai berikut:                                  follows:




124                                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 125
                           Pelatihan Berdasarkan Kelompok Jabatan dan Kategori/Jenis Pelatihan
                             Training Based on Position Group and Categories/Types of Training
                  Kategori/Jenis Pelatihan                                   Jumlah Peserta Pelatihan (orang)
                 Categories/Types of Training                              Number of Training Participants (people)
Training dalam aspek Bisnis Digital & IT                                                    505.290
Training in Digital Business & IT
Training dalam aspek Bisnis Gadai & Emas                                                     4.494
Training in Pawn & Gold Business
Training Jaringan Operasional & Penjualan                                                     5.192
Training in Operational & Sales Network
Training dalam aspek Bisnis Mikro                                                             1.174
Training in Micro Business
Training dalam aspek Bisnis Syariah                                                           2.944
Training in Sharia Business
Training Supporting                                                                           2.294
Supporting Training
Sertifikasi                                                                                   4.272
Certification
Jumlah                                                                                      525.660
Total



                                 Rekapitulasi Pelatihan Berdasarkan Jumlah dan Rata-rata Jam
                                  Training Recapitulation Based on Number and Average Hours
  Jumlah Karyawan yang Memperoleh
                                                                                           Rata-rata Jam Pelatihan Setiap
              Pelatihan                                  Jam Pelatihan
                                                         Training Hours                               Karyawan
  Number of Employees Who Received
                                                                                         Average Training Hours Per Employee
               Training
                  13.519                                   1.953.772                                        146



                                                Biaya Pelatihan Tenaga Kerja
                                                Employment Training Costs
                                                               Kenaikan (Penurunan)                               Penyerapan
                      Realisasi 2023    Realisasi 2022          Increase (Decrease)              Anggaran          Anggaran
                        (Rp-Juta)         (Rp-Juta)                  2023-2022                     2023              2023
    Deskripsi          Realization       Realization          Jumlah                             (Rp-Juta)          Budget
   Description             2023              2022            (Rp-Juta)        Persentase        Budget 2023       Absorption
                       (Rp-Million)      (Rp-Million)          Total          Percentage        (Rp-Million)         2023
                                                            (Rp-Million)                                              (%)
                           (1)                (2)             (3=1-2)            (3/2)                (4)           (1/4)
Biaya                   120.585,04         88.195,62         32.389,42          36,72%           167.988,80         71,78%
Pengembangan
Kompetensi
Competency
Development
Costs



                             Biaya Pengembangan Kompetensi Karyawan 2021-2023 (Rp juta)
                             Employee Competency Development Costs 2021-2023 (Rp million)



                 2021                                                                                   63,360


                 2022                                                                                   88,196


                 2023                                                                                 120,585




PT Pegadaian | 2023 Annual Report                                                                                            125
Page 126
Profil Perusahaan
Company Profile




Pendidikan dan/atau Pelatihan Dewan
Komisaris, Direksi, Komite, Sekretaris
Perusahaan, Audit Internal, dan
Manajemen Risiko
Education and/or Training for the Board of Commissioners,
Board of Directors, Committees, Corporate Secretary, Internal
Audit and Risk Management


                         Jenis Pendidikan
                                                Materi Pendidikan dan
   Nama dan Jabatan        dan Pelatihan                                         Tempat/Tanggal         Penyelenggara
   Name and Position                                   Pelatihan                   Venue/ Date            Organizer
                          Education and
                                             Education and Training Material
                           Training Type
Dewan Komisaris | Board of Commissioners
Loto Srinaita Ginting  Capacity Building    LBMA Assaying & Refining           UK, 13 s.d. 20 Maret  London Bullion
Komisaris Utama                             Conference                         2023                 Market Association
President Commissioner                                                         March 13 to 20, 2023 (LBMA)
                        Capacity Building   Perkembangan Perusahaan            Hotel Pullman         Pusat Studi
                                            Melalui Akuisisi: Aspek Akuntansi, Thamrin, Jakarta, 9   Akuntansi FEB
                                            Finansial, Perpajakan, dan Hukum Juni 2023               Universitas
                                            Company Development Through June 9, 2023                 Padjadjaran
                                            Acquisition: Accounting,
                                            Financial, Tax and Legal Aspects
                        Capacity Building   Pelatihan Analisa Laporan          Hotel Pullman, 11     PT Pegadaian
                                            Keuangan PT Pegadaian              Agustus 2023
                                            Training on Financial Statements   August 11, 2023
                                            Analysis of PT Pegadaian
                        Capacity Building   Managing Risk and Reputation in    USA, 20-25 Agustus    Stanford University
                                            a Complex World                    2023
                                                                               August 20-25, 2023
Umiyatun Hayati         Capacity Building   Perkembangan Perusahaan            Hotel Pullman         Pusat Studi
Triastuti                                   Melalui Akuisisi: Aspek Akuntansi, Thamrin, Jakarta, 9   Akuntansi FEB
Komisaris                                   Finansial, Perpajakan, dan Hukum Juni 2023               Universitas
Commissioner                                Company Development Through June 9, 2023                 Padjadjaran
                                            Acquisition: Accounting,
                                            Financial, Tax and Legal Aspects

                        Capacity Building   Pelatihan Analisa Laporan          Hotel Pullman, 11     PT Pegadaian
                                            Keuangan PT Pegadaian              Agustus 2023
                                            Training on Financial Statements   August 11, 2023
                                            Analysis of PT Pegadaian
                        Capacity Building   “Leading Change: Challenge         Paris, Perancis, 20-21 ESSEC Business
                                            and Redefine the Way You Do        Desember 2023          School
                                            Business”                          Paris, France,
                                                                               December 20-21,
                                                                               2023
Sudarto                 Capacity Building   Perkembangan Perusahaan            Hotel Pullman         Pusat Studi
Komisaris                                   Melalui Akuisisi: Aspek Akuntansi, Thamrin, Jakarta, 9   Akuntansi FEB
Commissioner                                Finansial, Perpajakan, dan Hukum Juni 2023               Universitas
                                            Company Development Through June 9, 2023                 Padjadjaran
                                            Acquisition: Accounting,
                                            Financial, Tax and Legal Aspects
                        Capacity Building   Pelatihan Analisa Laporan          Hotel Pullman, 11     PT Pegadaian
                                            Keuangan PT Pegadaian              Agustus 2023
                                            Training on Financial Statements   August 11, 2023
                                            Analysis of PT Pegadaian




126                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 127
                        Jenis Pendidikan
                                                  Materi Pendidikan dan
   Nama dan Jabatan      dan Pelatihan                                               Tempat/Tanggal        Penyelenggara
   Name and Position                                     Pelatihan                     Venue/ Date           Organizer
                         Education and
                                               Education and Training Material
                          Training Type
Rini Widyantini        Capacity Building   Perkembangan Perusahaan            Hotel Pullman            Pusat Studi
Komisaris                                  Melalui Akuisisi: Aspek Akuntansi, Thamrin, Jakarta, 9      Akuntansi FEB
Commissioner                               Finansial, Perpajakan, dan Hukum Juni 2023                  Universitas
                                           Company Development Through June 9, 2023                    Padjadjaran
                                           Acquisition: Accounting,
                                           Financial, Tax and Legal Aspects
                       Capacity Building   Pelatihan Analisa Laporan             Hotel Pullman, 11     PT Pegadaian
                                           Keuangan PT Pegadaian                 Agustus 2023
                                           Training on Financial Statements      August 11, 2023
                                           Analysis of PT Pegadaian
Makmur Keliat          Capacity Building   Perkembangan Perusahaan            Hotel Pullman            Pusat Studi
Komisaris Independen                       Melalui Akuisisi: Aspek Akuntansi, Thamrin, Jakarta, 9      Akuntansi FEB
Independent                                Finansial, Perpajakan, dan Hukum Juni 2023                  Universitas
Commissioner                               Company Development Through June 9, 2023                    Padjadjaran
                                           Acquisition: Accounting,
                                           Financial, Tax and Legal Aspects
                       Capacity Building   Pelatihan Analisa Laporan             Hotel Pullman, 11     PT Pegadaian
                                           Keuangan PT Pegadaian                 Agustus 2023
                                           Training on Financial Statements      September 18-22,
                                           Analysis of PT Pegadaian              2023
                       Capacity Building   Asean Global Leadership               Chicago, USA, 18-22   University of Chicago
                                           Program – Leading Innovation in       September 2023
                                           Global Economic Recovery              September 18-22,
                                                                                 2023
Nezar Patria           Capacity Building   Perkembangan Perusahaan            Hotel Pullman            Pusat Studi
Komisaris Independen                       Melalui Akuisisi: Aspek Akuntansi, Thamrin, Jakarta, 9      Akuntansi FEB
Independent                                Finansial, Perpajakan, dan Hukum Juni 2023                  Universitas
Commissioner                               Company Development Through June 9, 2023                    Padjadjaran
                                           Acquisition: Accounting,
                                           Financial, Tax and Legal Aspects
                       Capacity Building   “Harnessing AI for Breakthrough USA, 30 Juli-04             Stanford University
                                           Innovation and Strategic Impact” Agustus 2023
                                                                            August 11, 2023
                       Capacity Building   Pelatihan Analisa Laporan             Hotel Pullman, 11     PT Pegadaian
                                           Keuangan PT Pegadaian                 Agustus 2023
                                           Training on Financial Statements      August 11, 2023
                                           Analysis of PT Pegadaian
Yudi Priambodo P.      Capacity Building   Qualified Internal Auditor Kepala     Online, 22-30 Mei     YPIA
Komisaris Independen                       SPI, Tingkat Manajerial Kepala        2023
Independent                                SPI/CAE                               May 22-30, 2023
Commissioner                               Qualified Internal Auditor Head
                                           of SPI, Managerial Level Head of
                                           SPI/CAE
                       Capacity Building   Perkembangan Perusahaan            Hotel Pullman            Pusat Studi
                                           Melalui Akuisisi: Aspek Akuntansi, Thamrin, Jakarta, 9      Akuntansi FEB
                                           Finansial, Perpajakan, dan Hukum Juni 2023                  Universitas
                                           Company Development Through June 9, 2023                    Padjadjaran
                                           Acquisition: Accounting,
                                           Financial, Tax and Legal Aspects

                       Capacity Building   Pelatihan Analisa Laporan             Hotel Pullman, 11     PT Pegadaian
                                           Keuangan PT Pegadaian                 Agustus 2023
                                           Training on Financial Statements      August 11, 2023
                                           Analysis of PT Pegadaian
                       Capacity Building   Managing Risk and Reputation in       USA, 20-25 Agustus    Stanford University
                                           a Complex World                       2023
                                                                                 August 20-25, 2023
Muhammad Isnaini       -                   -                                     -                     -
Komisaris Independen
Independent
Commissioner




PT Pegadaian | 2023 Annual Report                                                                                        127
Page 128
Profil Perusahaan
Company Profile




                           Jenis Pendidikan
                                                  Materi Pendidikan dan
   Nama dan Jabatan          dan Pelatihan                                         Tempat/Tanggal        Penyelenggara
   Name and Position                                     Pelatihan                   Venue/ Date           Organizer
                             Education and
                                               Education and Training Material
                             Training Type
Direksi | Board of Directors
Damar Latri Setiawan     Tata Kelola,         Global GRC Benchmarking Series Auckland, New       Center for Corporate
Direktur Utama           Manajemen Risiko     6 New Zealand                  Zealand / 20-29     Governance and Risk
President Director       dan Kepatuhan                                       Oktober 2023        Management Studies
                         Governance, Risk                                    October 20-29, 2023 (CENTROIS)
                         Management and
                         Compliance
                         Leadership           BRI Leadership Forum 2023          20 - 21 Juli 2023    BRI
                                                                                 July 20-21, 2023
                         Capacity Building    Strategic Business Workshop        11 September 2023    Thunderbird School
                                              Wakil Menteri BUMN Rosan           September 11, 2023   Arizona University
                                              Roeslani
                                              Strategic Business Workshop of
                                              Deputy Minister of SOEs Rosan
                                              Roeslani
                         Leadership           Program Pendidikan Eksekutif :     14 September 2023    Centrois
                                              Global Leadership Seri 1 Tahun     September 14, 2023
                                              2023
                                              Executive Education Program:
                                              Global Leadership Series 1 of
                                              2023
                         Leadership           Webinar Global Leadership Series Online 2 November      Thunderbird School
                                              2nd Tahun 2023 dengan tema       2023                   Arizona University
                                              “Finding the Time to Lead”       November 2, 2023
                                              2nd Global Leadership Series
                                              Webinar in 2023 with the theme
                                              "Finding the Time to Lead"
Teguh Wahyono            Leadership           Program Pendidikan Eksekutif :     Online, 14           Thunderbird School
Direktur Teknologi                            Global Leadership Seri 1 Tahun     September 2023       Arizona University
Informasi dan Digital                         2023                               September 14, 2023
Executive Education                           Executive Education Program:
Program: Global                               Global Leadership Series 1 of
Leadership Series 1 of                        2023
2023                     Leadership           Webinar Global Leadership Series Online, 2 November     Thunderbird School
                                              2nd Tahun 2023 dengan tema       2023                   Arizona University
                                              “Finding the Time to Lead”       November 2, 2023
                                              2nd Global Leadership Series
                                              Webinar in 2023 with the theme
                                              "Finding the Time to Lead"
Gunawan Sulistyo         Leadership           Program Pendidikan Eksekutif :     Online, 14           Thunderbird School
Direktur Umum                                 Global Leadership Seri 1 Tahun     September 23         Arizona University
Director of General                           2023                               September 14, 2023
Affairs                                       Executive Education Program:
                                              Global Leadership Series 1 of
                                              2023
                         Leadership           Webinar Global Leadership Series Online 2 November      Thunderbird School
                                              2nd Tahun 2023 dengan tema       2023                   Arizona University
                                              “Finding the Time to Lead”       November 2, 2023
                                              2nd Global Leadership Series
                                              Webinar in 2023 with the theme
                                              "Finding the Time to Lead"




128                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 129
                           Jenis Pendidikan
                                                  Materi Pendidikan dan
   Nama dan Jabatan         dan Pelatihan                                          Tempat/Tanggal       Penyelenggara
   Name and Position                                     Pelatihan                   Venue/ Date          Organizer
                            Education and
                                               Education and Training Material
                             Training Type
Ferdian Timur             Capacity Building   LBMA Assaying & Refining           London, 13-20 Maret London Bullion
Satyagraha                                    Conference                         2023                Market Association
Direktur Keuangan dan                                                            March 13-20, 2023
Perencanaan Strategis     Capacity Building   Keuangan Berkelanjutan            Online 2 Juni 2023    PT Strategic
Director of Finance and                       (Suistanable Finance) : Integrasi June 2, 2023          Development Group
Strategic Planning                            Manajemen Risiko & Tata Kelola                          (SDG)
                                              Sosial dan Lingkungan pada Bank
                                              - BSMR Level 5
                                              Sustainable Finance: Integration
                                              Risk Management & Social and
                                              Environmental Governance in
                                              Bank - BSMR Level 5
                          Capacity Building   Strategic Business Workshop        11 September 2023    KBUMN
                                              Wakil Menteri BUMN Rosan           September 11, 2023
                                              Roeslani
                                              Strategic Business Workshop of
                                              Deputy Minister of SOEs Rosan
                                              Roeslani
                          Leadership          Program Pendidikan Eksekutif :     14 September 2023    Thunderbird School
                                              Global Leadership Seri 1 Tahun     September 14, 2023   Arizona University
                                              2023
                                              Executive Education Program:
                                              Global Leadership Series 1 of
                                              2023
                          Leadership          Webinar Global Leadership Series 2 November 2023        Thunderbird School
                                              2nd Tahun 2023 dengan tema       November 2, 2023       Arizona University
                                              “Finding the Time to Lead”
                                              2nd Global Leadership Series
                                              Webinar in 2023 with the theme
                                              "Finding the Time to Lead"
                          Leadership          Masterclass Corporate Purpose,     Rotterdam, Belanda   Rotterdam School of
                                              Leadership, & Communication        / 11-13 Desember     Management
                                                                                 2023
                                                                                 Rotterdam,
                                                                                 Netherlands /
                                                                                 December 11-13,
                                                                                 2023
Eka Pebriansyah           Leadership          Program Pendidikan Eksekutif :     Online, 14           Thunderbird School
Direktur Jaringan,                            Global Leadership Seri 1 Tahun     September 2023       Arizona University
Operasi, dan Penjualan                        2023                               September 14, 2023
Director of Network,                          Executive Education Program:
Operations and Sales                          Global Leadership Series 1 of
                                              2023
                          Leadership          Webinar Global Leadership Series Online 2 November      Thunderbird School
                                              2nd Tahun 2023 dengan tema       2023                   Arizona University
                                              “Finding the Time to Lead”       November 2, 2023
                                              2nd Global Leadership Series
                                              Webinar in 2023 with the theme
                                              "Finding the Time to Lead"
                          Leadership          Masterclass Corporate Purpose,     Rotterdam, Belanda   Rotterdam School of
                                              Leadership, & Communication        / 11-13 Desember     Management
                                                                                 2023
                                                                                 December 11-13,
                                                                                 2023




PT Pegadaian | 2023 Annual Report                                                                                     129
Page 130
Profil Perusahaan
Company Profile




                          Jenis Pendidikan
                                                 Materi Pendidikan dan
   Nama dan Jabatan        dan Pelatihan                                          Tempat/Tanggal        Penyelenggara
   Name and Position                                    Pelatihan                   Venue/ Date           Organizer
                           Education and
                                              Education and Training Material
                            Training Type
Elvi Rofiqotul Hidayah   Capacity Building   Bilateral Policy Dialogue of       Singapura, 26       Singapore Bullion
Direktur Pemasaran dan                       Bullion Bank Implementation        Februari - 03 Maret Market Association
Pengembangan Produk                                                             2023
Director of Marketing                                                           Singapore, February
and Product                                                                     26 - March 3, 2023
Development              Capacity Building   CBDO Innovation School Cohort 1 Bali, Offline 10-11     BUMN Leadership
                                                                             Februari 2023           & Management
                                                                             Online 9, 16, 17, 24,   Institute bermitra
                                                                             29 Maret 2023 dan 5     dengan FHCI
                                                                             April 2023
                                                                             February 10-11, 2023
                                                                             Online, March 9, 16,
                                                                             17, 24, 29, 2023 and
                                                                             April 5, 2023
                         Capacity Building   LBMA Assaying & Refining           London, 13-20 Maret London Bullion
                                             Conference                         2023                Market Association
                                                                                March 13-20, 2023
                         Leadership          Program Pendidikan Eksekutif :     Online, 14           Thunderbird School
                                             Global Leadership Seri 1 Tahun     September 2023       Arizona University
                                             2023                               September 14, 2023
                                             Executive Education Program:
                                             Global Leadership Series 1 of
                                             2023
                         Leadership          Webinar Global Leadership Series Online, 2 November     Thunderbird School
                                             2nd Tahun 2023 dengan tema       2023                   Arizona University
                                             “Finding the Time to Lead”       November 2, 2023
                                             2nd Global Leadership Series
                                             Webinar in 2023 with the theme
                                             "Finding the Time to Lead"
                         Leadership          Leading Change: Challenge          Paris, Prancis / 20-21 ESSEC Business
                                             and Redefine The Way You Do        Desember 2023,         School, France
                                             Business                           December 20-21,
                                                                                2023
Udin Salahudin           Capacity Building   Qualified Risk Governance          Jakarta, 3 Januari   LSP MKS
Direktur Manajemen                           Professional                       2023
Risiko, Legal, dan                                                              January 3, 2023
Kepatuhan                Capacity Building   Strategic Business Workshop        Jakarta 11 September KBUMN
Director of Risk                             Wakil Menteri BUMN Rosan           2023
Management, Legal and                        Roeslani                           September 11, 2023
Compliance                                   Strategic Business Workshop of
                                             Deputy Minister of SOEs Rosan
                                             Roeslani
                         Capacity Building   In House Training (IHT)            Jakarta 14           BRI
                                             "Strengthening Market Conduct      September 2023
                                             BRI Group - Governance Beyond
                                             Compliance"
                         Leadership          Program Pendidikan Eksekutif :     Online 14 September Thunderbird School
                                             Global Leadership Seri 1 Tahun     2023                Arizona University
                                             2023                               September 14, 2023
                                             Executive Education Program:
                                             Global Leadership Series 1 of
                                             2023
                         Capacity Building   Indonesian In House Counsel        Bali, 19 - 20 Oktober Indonesian
                                             Summit & Awards 2023               2023                  Corporate Counsel &
                                                                                October 19-20, 2023 Association (ICCA)
                                                                                                      dan Hukumonline
                         Leadership          Webinar Global Leadership Series Online,                Thunderbird School
                                             2nd Tahun 2023 dengan tema       2 November 2023        Arizona University
                                             “Finding the Time to Lead”       November 2, 2023
                                             2nd Global Leadership Series
                                             Webinar in 2023 with the theme
                                             "Finding the Time to Lead"
                         Leadership          Leading Change: Challenge          Paris, Prancis / 20-21 ESSEC Business
                                             and Redefine The Way You Do        Desember 2023          School, France
                                             Business                           Paris, France /
                                                                                December 20-21,
                                                                                2023




130                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 131
                          Jenis Pendidikan
                                                 Materi Pendidikan dan
   Nama dan Jabatan        dan Pelatihan                                           Tempat/Tanggal         Penyelenggara
   Name and Position                                    Pelatihan                    Venue/ Date            Organizer
                           Education and
                                              Education and Training Material
                            Training Type
E.R.A. Taufiq            Leadership          Webinar Global Leadership Series Online, 2023             Thunderbird School
Direktur Human Capital                       2nd Tahun 2023 dengan tema                                Arizona University
                                             “Finding the Time to Lead”
                                             2nd Global Leadership Series
                                             Webinar in 2023 with the theme
                                             "Finding the Time to Lead"
                         Leadership          Program Pendidikan Eksekutif:       Online, 2023          Thunderbird School
                                             Global Leadership Seri 1 Tahun                            Arizona University
                                             2023
                                             Executive Education Program:
                                             Global Leadership Series 1 of
                                             2023
                         Capacity Building   School of Chief Human Resourcer 13-14 Oktober 2023,       FHCI BUMN
                                             Officer (CHRO) School Program   October 13-14, 2023
                                             2023 Module I                   Denpasar, Bali
                         Capacity Building   School of Chief Human Resourcer 17-18 November            FHCI BUMN
                                             Officer (CHRO) School Program   2023,
                                             2023 Module II                  November 17-18,
                                                                             2023
                                                                             Denpasar, Bali
Komite Audit | Audit Committee
Yudi Priambodo P.        Capacity Building   Qualified Internal Auditor Kepala   Online, 22-30 Mei     YPIA
Ketua                                        SPI, Tingkat Manajerial Kepala      2023
Chairman                                     SPI/CAE
                                             Qualified Internal Auditor Head
                                             of SPI, Managerial Level Head of
                                             SPI/CAE
                         Capacity Building   Perkembangan Perusahaan            Hotel Pullman          Pusat Studi
                                             Melalui Akuisisi: Aspek Akuntansi, Thamrin, Jakarta, 9    Akuntansi FEB
                                             Finansial, Perpajakan, dan Hukum Juni 2023                Universitas
                                             Company Development Through                               Padjadjaran
                                             Acquisition: Accounting,
                                             Financial, Tax and Legal Aspects
                         Capacity Building   Pelatihan Analisa Laporan           Hotel Pullman, 11     PT Pegadaian
                                             Keuangan PT Pegadaian               Agustus 2023
                                             Training on Financial Statements
                                             Analysis of PT Pegadaian
                         Capacity Building   Managing Risk and Reputation in     USA, 20-25 Agustus    Stanford University
                                             a Complex World                     2023
Makmur Keliat            Capacity Building   Perkembangan Perusahaan            Hotel Pullman          Pusat Studi
Anggota                                      Melalui Akuisisi: Aspek Akuntansi, Thamrin, Jakarta, 9    Akuntansi FEB
Member                                       Finansial, Perpajakan, dan Hukum Juni 2023                Universitas
                                             Company Development Through                               Padjadjaran
                                             Acquisition: Accounting,
                                             Financial, Tax and Legal Aspects
                         Capacity Building   Pelatihan Analisa Laporan           Hotel Pullman, 11     PT Pegadaian
                                             Keuangan PT Pegadaian               Agustus 2023
                                             Training on Financial Statements
                                             Analysis of PT Pegadaian
                         Capacity Building   Leading Innovation in Global        Chicago, USA, 18-22   University of Chicago
                         Asean Global        Economic Recovery                   September 2023
                         Leadership
                         Program




PT Pegadaian | 2023 Annual Report                                                                                         131
Page 132
Profil Perusahaan
Company Profile




                        Jenis Pendidikan
                                               Materi Pendidikan dan
   Nama dan Jabatan      dan Pelatihan                                          Tempat/Tanggal           Penyelenggara
   Name and Position                                  Pelatihan                   Venue/ Date              Organizer
                         Education and
                                            Education and Training Material
                          Training Type
Alpin Napitupulu       Capacity Building   Perkembangan Perusahaan            Hotel Pullman           Pusat Studi
Anggota                                    Melalui Akuisisi: Aspek Akuntansi, Thamrin, Jakarta, 9     Akuntansi FEB
Member                                     Finansial, Perpajakan, dan Hukum Juni 2023                 Universitas
                                           Company Development Through                                Padjadjaran
                                           Acquisition: Accounting,
                                           Financial, Tax and Legal Aspects
                       Capacity Building   Pelatihan Analisa Laporan          Hotel Pullman, 11       PT Pegadaian
                                           Keuangan PT Pegadaian              Agustus 2023
                                           Training on Financial Statements
                                           Analysis of PT Pegadaian
Vicky Taufik           Capacity Building   Perkembangan Perusahaan            Hotel Pullman           Pusat Studi
Anggota                                    Melalui Akuisisi: Aspek Akuntansi, Thamrin, Jakarta, 9     Akuntansi FEB
Member                                     Finansial, Perpajakan, dan Hukum Juni 2023                 Universitas
                                           Company Development Through                                Padjadjaran
                                           Acquisition: Accounting,
                                           Financial, Tax and Legal Aspects

                       Capacity Building   Pelatihan Analisa Laporan          Hotel Pullman, 11       PT Pegadaian
                                           Keuangan PT Pegadaian              Agustus 2023
                                           Training on Financial Statements
                                           Analysis of PT Pegadaian
Komite Pemantau Risiko | Risk Monitoring Committee
Makmur Keliat          Capacity Building   Perkembangan Perusahaan            Hotel Pullman           Pusat Studi
Ketua                                      Melalui Akuisisi: Aspek Akuntansi, Thamrin, Jakarta, 9     Akuntansi FEB
Chairman                                   Finansial, Perpajakan, dan Hukum Juni 2023                 Universitas
                                           Company Development Through                                Padjadjaran
                                           Acquisition: Accounting,
                                           Financial, Tax and Legal Aspects
                       Capacity Building   Pelatihan Analisa Laporan          Hotel Pullman, 11       PT Pegadaian
                                           Keuangan PT Pegadaian              Agustus 2023
                                           Training on Financial Statements
                                           Analysis of PT Pegadaian
                       Capacity Building   Asean Global Leadership            Chicago – USA, 18-      University of Chicago
                                           Program – Leading Innovation in    22 September 2023
                                           Global Economic Recovery
Umiyatun Hayati        Capacity Building   Perkembangan Perusahaan            Hotel Pullman           Pusat Studi
Triastuti                                  Melalui Akuisisi: Aspek Akuntansi, Thamrin, Jakarta, 9     Akuntansi FEB
Anggota                                    Finansial, Perpajakan, dan Hukum Juni 2023                 Universitas
Member                                     Company Development Through                                Padjadjaran
                                           Acquisition: Accounting,
                                           Financial, Tax and Legal Aspects

                       Capacity Building   Pelatihan Analisa Laporan          Hotel Pullman, 11       PT Pegadaian
                                           Keuangan PT Pegadaian              Agustus 2023
                                           Training on Financial Statements
                                           Analysis of PT Pegadaian
                       Capacity Building   “Leading Change: Challenge         Paris – Perancis, 20-   ESSEC Business
                                           and Redefine the Way You Do        21 Desember 2023        School
                                           Business”
Sudarto                Capacity Building   Perkembangan Perusahaan            Hotel Pullman           Pusat Studi
Anggota                                    Melalui Akuisisi: Aspek Akuntansi, Thamrin, Jakarta, 9     Akuntansi FEB
Member                                     Finansial, Perpajakan, dan Hukum Juni 2023                 Universitas
                                           Company Development Through                                Padjadjaran
                                           Acquisition: Accounting,
                                           Financial, Tax and Legal Aspects

                       Capacity Building   Pelatihan Analisa Laporan          Hotel Pullman, 11       PT Pegadaian
                                           Keuangan PT Pegadaian              Agustus 2023
                                           Training on Financial Statements
                                           Analysis of PT Pegadaian




132                                                                               Laporan Tahunan 2023 | PT Pegadaian
Page 133
                        Jenis Pendidikan
                                               Materi Pendidikan dan
   Nama dan Jabatan      dan Pelatihan                                           Tempat/Tanggal        Penyelenggara
   Name and Position                                  Pelatihan                    Venue/ Date           Organizer
                         Education and
                                            Education and Training Material
                          Training Type
Yudi Priambodo P.      Capacity Building   Qualified Internal Auditor Kepala   Online, 22-30 Mei    YPIA
Anggota                                    SPI, Tingkat Manajerial Kepala      2023
Member                                     SPI/CAE
                                           Qualified Internal Auditor Head
                                           of SPI, Managerial Level Head of
                                           SPI/CAE
                       Capacity Building   Perkembangan Perusahaan            Hotel Pullman         Pusat Studi
                                           Melalui Akuisisi: Aspek Akuntansi, Thamrin, Jakarta, 9   Akuntansi FEB
                                           Finansial, Perpajakan, dan Hukum Juni 2023               Universitas
                                           Company Development Through                              Padjadjaran
                                           Acquisition: Accounting,
                                           Financial, Tax and Legal Aspects
                       Capacity Building   Pelatihan Analisa Laporan           Hotel Pullman, 11    PT Pegadaian
                                           Keuangan PT Pegadaian               Agustus 2023
                                           Training on Financial Statements
                                           Analysis of PT Pegadaian
                       Capacity Building   Managing Risk and Reputation in     USA, 20-25 Agustus   Stanford University
                                           a Complex World                     2023
Humbul Kristiawan      Capacity Building   Perkembangan Perusahaan            Hotel Pullman         Pusat Studi
Anggota                                    Melalui Akuisisi: Aspek Akuntansi, Thamrin, Jakarta, 9   Akuntansi FEB
Member                                     Finansial, Perpajakan, dan Hukum Juni 2023               Universitas
                                           Company Development Through                              Padjadjaran
                                           Acquisition: Accounting,
                                           Financial, Tax and Legal Aspects
                       Capacity Building   Pelatihan Analisa Laporan           Hotel Pullman, 11    PT Pegadaian
                                           Keuangan PT Pegadaian               Agustus 2023
                                           Training on Financial Statements
                                           Analysis of PT Pegadaian
Charles R. Vorst       Capacity Building   Perkembangan Perusahaan            Hotel Pullman         Pusat Studi
Anggota                                    Melalui Akuisisi: Aspek Akuntansi, Thamrin, Jakarta, 9   Akuntansi FEB
Member                                     Finansial, Perpajakan, dan Hukum Juni 2023               Universitas
                                           Company Development Through                              Padjadjaran
                                           Acquisition: Accounting,
                                           Financial, Tax and Legal Aspects
                       Capacity Building   Pelatihan Analisa Laporan           Hotel Pullman, 11    PT Pegadaian
                                           Keuangan PT Pegadaian               Agustus 2023
                                           Training on Financial Statements
                                           Analysis of PT Pegadaian
Komite Nominasi & Remunerasi | Nomination & Remuneration Committee
Nezar Patria           Capacity Building   Perkembangan Perusahaan            Hotel Pullman         Pusat Studi
Ketua                                      Melalui Akuisisi: Aspek Akuntansi, Thamrin, Jakarta, 9   Akuntansi FEB
Chairman                                   Finansial, Perpajakan, dan Hukum Juni 2023               Universitas
                                           Company Development Through                              Padjadjaran
                                           Acquisition: Accounting,
                                           Financial, Tax and Legal Aspects

                       Capacity Building   “Harnessing AI for Breakthrough USA, 30 Juli-04          Stanford University
                                           Innovation and Strategic Impact” Agustus 2023
                       Capacity Building   Pelatihan Analisa Laporan           Hotel Pullman, 11    PT Pegadaian
                                           Keuangan PT Pegadaian               Agustus 2023
                                           Training on Financial Statements
                                           Analysis of PT Pegadaian




PT Pegadaian | 2023 Annual Report                                                                                     133
Page 134
Profil Perusahaan
Company Profile




                            Jenis Pendidikan
                                                      Materi Pendidikan dan
   Nama dan Jabatan          dan Pelatihan                                               Tempat/Tanggal       Penyelenggara
   Name and Position                                         Pelatihan                     Venue/ Date          Organizer
                             Education and
                                                   Education and Training Material
                              Training Type
Loto Srinaita Ginting      Capacity Building   LBMA Assaying & Refining              UK, 13-20 Maret      London Bullion
Anggota                                        Conference                            2023                 Market Association
Member                                                                                                    (LBMA)
                           Capacity Building   Perkembangan Perusahaan            Hotel Pullman           Pusat Studi
                                               Melalui Akuisisi: Aspek Akuntansi, Thamrin, Jakarta, 9     Akuntansi FEB
                                               Finansial, Perpajakan, dan Hukum Juni 2023                 Universitas
                                               Company Development Through                                Padjadjaran
                                               Acquisition: Accounting,
                                               Financial, Tax and Legal Aspects
                           Capacity Building   Pelatihan Analisa Laporan             Hotel Pullman, 11    PT Pegadaian
                                               Keuangan PT Pegadaian                 Agustus 2023
                                               Training on Financial Statements
                                               Analysis of PT Pegadaian
                           Capacity Building   Managing Risk and Reputation in       USA, 20-25 Agustus   Stanford University
                                               a Complex World                       2023
Rini Widyantini            Capacity Building   Perkembangan Perusahaan            Hotel Pullman           Pusat Studi
Anggota                                        Melalui Akuisisi: Aspek Akuntansi, Thamrin, Jakarta, 9     Akuntansi FEB
Member                                         Finansial, Perpajakan, dan Hukum Juni 2023                 Universitas
                                               Company Development Through                                Padjadjaran
                                               Acquisition: Accounting,
                                               Financial, Tax and Legal Aspects

                           Capacity Building   Pelatihan Analisa Laporan             Hotel Pullman, 11    PT Pegadaian
                                               Keuangan PT Pegadaian                 Agustus 2023
                                               Training on Financial Statements
                                               Analysis of PT Pegadaian
Arry Ekananta              Capacity Building   Perkembangan Perusahaan            Hotel Pullman           Pusat Studi
Anggota                                        Melalui Akuisisi: Aspek Akuntansi, Thamrin, Jakarta, 9     Akuntansi FEB
Member                                         Finansial, Perpajakan, dan Hukum Juni 2023                 Universitas
                                               Company Development Through                                Padjadjaran
                                               Acquisition: Accounting,
                                               Financial, Tax and Legal Aspects

                           Capacity Building   Pelatihan Analisa Laporan             Hotel Pullman, 11    PT Pegadaian
                                               Keuangan PT Pegadaian                 Agustus 2023
                                               Training on Financial Statements
                                               Analysis of PT Pegadaian
Yuni Setyaningsih          -                   -                                     -                    -
Anggota
Member
Sekretaris Perusahaan | Corporate Secretary
Yudi Sadono                -                   -                                     -                    -
Audit Internal | Internal Audit
Hermawan Aries Andi        ESG                 Pelatihan GRC Masterclass             Online, via Zoom.    CORPU
                                               Program 2023 (ESG for Auditor)        13 Juli 2023         PT Pegadaian
                                               GRC Masterclass Program 2023          July 13, 2023
                                               Training (ESG for Auditor)




134                                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 135
Komposisi Pemegang Saham
Composition of Shareholders

Komposisi Kepemilikan Saham dan                               Composition of Share Ownership and
Perubahannya                                                  Its Change

Sejak tahun 2021 lalu, berdasarkan Peraturan                  Since 2021, according to the Government Regulation
Pemerintah (PP) No. 73 Tahun 2021 tentang                     No. 73 of 2021 concerning Additional of Capital
Penambahan Penyertaan Modal Negara Republik                   Participation of Republic of Indonesia to PT Bank
Indonesia ke dalam Modal Saham Perusahaan                     Rakyat Indonesia (Persero) Tbk, Republic of
Perseroan (Persero) PT Bank Rakyat Indonesia Tbk,             Indonesia through the government added the capital
Negara Republik Indonesia melalui Pemerintah                  participation to BRI through inbreng or diversion of
melakukan penambahan penyertaan modal negara                  6,249,999 Series B shares of Pegadaian owned by
kepada BRI melalui inbreng atau pengalihan 6.249.999          Republic of Indonesia.
saham Seri B Pegadaian yang dimiliki Negara Republik
Indonesia


Adapun komposisi kepemilikan saham Pegadaian per              The composition of Pegadaian’s share ownership as of
31 Desember 2023 adalah sebagai berikut.                      December 31, 2023 is as follows


                                                         2023                                        2022
                                                                  Persentase                                  Persentase
               Pemegang Saham            Jumlah Saham                               Jumlah Saham
                                                                 Kepemilikan                                 Kepemilikan
                 Shareholders              (lembar)                                   (lembar)
                                                                  Ownership                                   Ownership
                                          Total Shares                               Total Shares
                                                                 Percentage                                  Percentage
                                            (shares)                                   (shares)
                                                                     (%)                                         (%)
                                                                      Nilai Nominal Saham = Rp1.000.000/lembar saham
                                                                                     Shares Values = Rp1,000,000/shares
Saham Seri A Dwiwarna
Dwiwarna A Series Shares
Pemerintah Republik Indonesia                             1           0,00002%                         1          0,00002%
Government of Republic of Indonesia
Saham Seri B
B Series Shares
PT Bank Rakyat Indonesia (Persero) Tbk         6.249.999             99,99998%              6.249.999             99,99998%
Jumlah                                        6.250.000                  100,00               100,00%
Total




                                                                                  PEMERINTAH REPUBLIK INDONESIA
                                                                                  ( SERI A DWIWARNA);

                                                                                  0,00002%


PT BANK RAKYAT INDONESIA
(PERSERO) Tbk. (SERI B);


99,99998%




PT Pegadaian | 2023 Annual Report                                                                                       135
Page 136
Profil Perusahaan
Company Profile




Kepemilikan Saham oleh Manajemen                            Share Ownership by Management
dan/atau Karyawan                                           and/or Employees

Seluruh anggota Dewan Komisaris dan Direksi                 All members of the Board of Commissioners and
Perseroan tidak memiliki saham PT Pegadaian, baik           Board of Directors of Pegadaian are not owned any
kepemilikan langsung maupun tidak langsung.                 shares of PT Pegadaian, both directly or indirectly.


                                 Kepemilikan Saham Pegadaian                   Kepemilikan Saham Pegadaian
 Dewan Komisaris dan
                                        Secara Langsung                            Secara Tidak Langsung
       Direksi                      Direct Shares Ownership                      Indirect Shares Ownership
      Board of
  Commissioners and       Per 31 Desember 2023   Per 31 Desember 2022   Per 31 Desember 2023   Per 31 Desember 2022
  Board of Directors       As of December 31,     As of December 31,     As of December 31,     As of December 31,
                                   2023                   2022                   2023                   2022
Dewan Komisaris
Board of Commissioners
Loto Srinaita Ginting            Nihil                  Nihil                  Nihil                  Nihil
Komisaris Utama                  None                   None                   None                   None
President Commissioner
Sudarto                          Nihil                  Nihil                  Nihil                  Nihil
Komisaris                        None                   None                   None                   None
Commissioner
Umiyatun Hayati                  Nihil                  Nihil                  Nihil                  Nihil
Triastuti Komisaris              None                   None                   None                   None
Commissioner
Rini Widyantini                  Nihil                  Nihil                  Nihil                  Nihil
Komisaris                        None                   None                   None                   None
Commissioner
Makmur Keliat                    Nihil                  Nihil                  Nihil                  Nihil
Komisaris Independen             None                   None                   None                   None
Independent
Commissioner
Nezar Patria                     Nihil                  Nihil                  Nihil                  Nihil
Komisaris Independen             None                   None                   None                   None
Independent
Commissioner
Yudi Priambodo P.                Nihil                  Nihil                  Nihil                  Nihil
Komisaris Independen             None                   None                   None                   None
Independent
Commissioner
Muhammad Isnaini                 Nihil                  Nihil                  Nihil                  Nihil
Komisaris Independen             None                   None                   None                   None
Independent
Commissioner
Direksi
Board of Directors
Damar Latri Setiawan             Nihil                  Nihil                  Nihil                  Nihil
Direktur Utama                   None                   None                   None                   None
President Director
Teguh Wahyono                    Nihil                  Nihil                  Nihil                  Nihil
Direktur Teknologi               None                   None                   None                   None
Informasi dan Digital
Director of Information
Technology and
Digital
Gunawan Sulistyo                 Nihil                  Nihil                  Nihil                  Nihil
Direktur Umum                    None                   None                   None                   None
Director of General
Affairs
Ferdian Timur                    Nihil                  Nihil                  Nihil                  Nihil
Satyagraha Direktur              None                   None                   None                   None
Keuangan dan
Perencanaan Strategis
Director of Finance and
Strategic Planning




136                                                                            Laporan Tahunan 2023 | PT Pegadaian
Page 137
                                     Kepemilikan Saham Pegadaian                            Kepemilikan Saham Pegadaian
 Dewan Komisaris dan
                                            Secara Langsung                                     Secara Tidak Langsung
       Direksi                          Direct Shares Ownership                               Indirect Shares Ownership
      Board of
  Commissioners and         Per 31 Desember 2023       Per 31 Desember 2022        Per 31 Desember 2023           Per 31 Desember 2022
  Board of Directors         As of December 31,         As of December 31,          As of December 31,             As of December 31,
                                     2023                       2022                        2023                           2022
Eka Pebriansyah                      Nihil                       Nihil                       Nihil                       Nihil
Direktur Jaringan,                   None                        None                        None                        None
Operasi, dan Penjualan
Director of Network,
Operation, and
Sales
Elvi Rofiqotul Hidayah               Nihil                       Nihil                       Nihil                       Nihil
Direktur Pemasaran dan               None                        None                        None                        None
Pengembangan Produk
Director of Marketing
and Product
Development
Udin Salahudin                       Nihil                       Nihil                       Nihil                       Nihil
Direktur Manajemen                   None                        None                        None                        None
Risiko, Legal, dan
Kepatuhan
Director of Risk
Management, Legal,
and Compliance
E.R.A. Taufiq                        Nihil                       Nihil                       Nihil                       Nihil
Direktur Human Capital               None                        None                        None                        None
Keterangan: Kepemilikan tidak langsung dapat terjadi jika BOC/BOD memiliki saham BRI dari transaksi pasar modal
Note: Indirect ownership may occur if BOC/BOD owns BRI shares from capital market transactions


Informasi tentang Pemegang Saham                                      Information on Major and/or
Utama dan/atau Pemegang Saham                                         Controlling Shareholders Up to the
Pengendali hingga Entitas Pemilik                                     Ultimate Owner
Akhir

Entitas pemilik akhir Pegadaian adalah Pemerintah                     The ultimate owner entity or Pegadaian is the
Republik Indonesia yang memiliki saham Perseroan                      Government of Republic of Indonesia which owned
secara langsung sebanyak 0,00002% atau 1 lembar                       direct shares of the Company of 0.00002% or 1
Saham Seri A Dwiwarna, serta kepemilikan tidak                        Dwiwarna Series A share, and indirect ownership
langsung melalui PT Bank Rakyat Indonesia (Persero)                   through PT Bank Rakyat Indonesia (Perser) Tbk of
Tbk sebesar 99,99998%. Dengan adanya Holding                          99.99998%. through Ultra Micro SOEs Holding and the
BUMN Ultra Mikro dan kepemilikan Pemerintah                           Government ownership by PT Bank Rakyat Indonesia
Indonesia melalui PT Bank Rakyat Indonesia (Persero)                  (Persero) Tbk aimed to create the ecosystem in order
Tbk bertujuan untuk menciptakan ekosistem agar                        to there will be more ultra micro enterpreneurs who
semakin banyak lagi pelaku usaha ultra mikro yang                     can access formal financial services. Besides, Ultra
terjangkau layanan keuangan formal. Selain itu,                       Micro SOEs Holding is expected to resulted the
kehadiran Holding BUMN Ultra Mikro diharapkan                         synergy of digitalization and a platform for micro
dapat menghasilkan sinergi digitalisasi dan platform                  enterprenuers empowerment in Indonesia. This
pemberdayaan pelaku usaha kecil di Indonesia. Sinergi                 synergy will facilitates MSMEs data center that can be
ini akan menghadirkan pusat data UMKM yang bisa                       used as national MSMEs data center.
dimanfaatkan sebagai sumber data UMKM dalam skala
nasional.


Sesuai dengan Peraturan Pemerintah No. 41 Tahun                       According to the Government Regulation No. 41 of
2003 tentang Pelimpahan Kedudukan, Tugas dan                          2003 concerning Transfer of Position, Duties and
Kewenangan Menteri Keuangan pada Perusahaan                           Authorities of Minister of Finance on Limited Liability
Persero (Persero), Perusahaan Umum (PERUM) dan                        Companies (Persero), Public Company (PERUM), and
Perusahaan Jawatan (PERJAN) kepada Menteri                            Service Companies (PERJAN) to Minister of State-
Negara Badan Usaha Milik Negara; maka Kuasa Entitas                   Owned Enterprises; so the proxy of the Company’s
Pemilik Akhir Perseroan adalah Kementerian Badan                      Ultimate Owner is the Ministry of State-Owned
Usaha Milik Negara (BUMN).                                            Enterprises (SOEs).




PT Pegadaian | 2023 Annual Report                                                                                                  137
Page 138
Profil Perusahaan
Company Profile




                         Sekilas Profil Pemegang Saham Utama/Pengendali/Entitas Induk Pegadaian
                          A Brief Profile of Major/Controlling Shareholders/Parent Entity of Pegadaian
Nama Perusahaan                :   PT Bank Rakyat Indonesia (Persero) Tbk
Name of the Company
Cikal Bakal                    :   16 Desember 1895 (De Poerwokertosche Hulp Spaaren Landbouw Credietbank atau
Date of Establishment              Volksbank)
                                   December 16, 1895 (De Poerwokertosche Hulp Spaaren Landbouw Credietbank or Volksbank)
Akta Pendirian                 :   31 Juli 1992
Deed of Establishment              July 31, 1992
Status Badan Hukum             :   Perseroan Terbatas (PT), Badan Usaha Milik Negara (BUMN), Perusahaan Terbuka
Legal Status                       Limited Company (PT), State-Owned Enterprises (SOEs), Public Company
Maksud dan Tujuan              :   Melakukan usaha di bidang Perbankan serta optimalisasi pemanfaatan sumber daya yang
Aims and Objectives                dimiliki BRI untuk menghasilkan jasa yang bermutu tinggi dan berdaya saing kuat untuk
                                   mendapat/mengejar keuntungan guna meningkatkan nilai BRI dengan menerapkan prinsip-
                                   prinsip Perseroan Terbatas.
                                   Carried out business in Banking industry and optimizing resources owned by BRI to produce
                                   high quality services and high competitiveness to obtained the benefit in order to increase
                                   BRI values through implementing Limited Company’s principles.
Bidang Usaha                   :   Perbankan umum; Kelompok Bank berdasarkan Modal Inti (KBMI): IV
Business Field                     General Banking; Bank Group Based on Core Capital (KBMI): IV
Kode Saham di BEI              :   BBRI
Ticker Code at BEI
Alamat                         :   Kantor Pusat/Head Office
Address                            Sentra BRI Jl. Jend. Sudirman Kav. 44-46
                                   Jakarta 10210
                                   Telp. : +62 21 251-0244, 251-0254, 251-0264, +62 21 251-0269, 251-0279
                                   Faks : +62 21 250-0077
                                   Surel : humas@bri.co.id
                                   Situs Web : www.bri.co.id
                                   Call Center : 14017/1500017
Sekilas Kinerja Keuangan       :   • Aset/ Assets                Rp1.965.007.030 (Dalam Jutaan Rupiah/ In Million Rupiah)
Brief Financial Performance        • Liabilitas/ Liabilities     Rp1.648.534.888 (Dalam Jutaan Rupiah/ In Million Rupiah)
                                   • Ekuitas/ Equity		           Rp316.472.142 (Dalam Jutaan Rupiah/ In Million Rupiah)
                                   • Pendapatan Bunga/           Rp135.183.487 (Dalam Jutaan Rupiah/ In Million Rupiah)
                                     Interest Income 		
                                   • Laba Bersih/ Net Profit      Rp60.425.048 (Dalam Jutaan Rupiah/ In Million Rupiah)
Manajemen                      :   Dewan Komisaris | Board of Commissioners
Management                         • Komisaris Utama/ President Commissioner                    Kartika Wirjoatmodjo
                                   • Wakil Komisaris Utama/ Vice President Commissioner         Rofikoh Rokhim
                                   • Komisaris Independen/ Independent Commissioner             Heri Sunaryadi
                                   • Komisaris Independen/ Independent Commissioner             Paripurna Poerwoko Sugarda
                                   • Komisaris Independen/ Independent Commissioner             Nurmaria Sarosa
                                   • Komisaris Independen/ Independent Commissioner             Hendrikus Ivo
                                   • Komisaris Independen/ Independent Commissioner             Dwi Ria Latifa
                                   • Komisaris Independen/ Independent Commissioner             Agus Riswanto
                                   • Komisaris/ Commissioner                                    Rabin Indrajad Hattari
                                   • Komisaris/ Commissioner                                    Awan Nurmawan Nuh

                                   Direksi | Board of Directors
                                   • Direktur Utama/ President Director                         Sunarso
                                   • Wakil Direktur Utama/ Vice President Director              Catur Budi Harto
                                   • Direktur Bisnis Mikro/ Director of Micro Business          Supari
                                   • Direktur Bisnis Kecil dan Menengah/
                                     Director of Small and Medium Business 		                   Amam Sukriyanto
                                   • Direktur Bisnis Konsumer/ Director of Consumer Business    Handayani
                                   • Direktur Human Capital/ Director of Human Capital          Agus Winardono
                                   • Direktur Keuangan/ Director of Finance                     Viviana Dyah Ayu Retno K
                                   • Direktur Digital dan Teknologi Informasi/
                                   • Director of Digital and Information Technology             Arga M. Nugraha
                                   • Direktur Manajemen Risiko/ Director of Risk Management     Agus Sudiarto
                                   • Direktur Bisnis Wholesale dan Kelembagaan/
                                     Director of Wholesale and Organizational Business          Agus Noorsanto
                                   • Direktur Jaringan dan Layanan/
                                     Director of Network and Service                  		        Andrijanto
                                   • Direktur Kepatuhan/ Director of Compliance                 Ahmad Solichin Lutfiyanto




138                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 139
Struktur Grup dan Daftar
Entitas Anak dan Entitas
Asosiasi
Group Structure and Subsidiaries and Associations



                                   Pemerintah Republik Indonesia                                                Publik (masing-masing kepemilikan di bawah 5%)
                                   The Government of Republic of Indonesia                                                 Public (each ownership is under 5%)




                                                                          56,75%                                                          43,25%


                                                                                                             PT Bank Rakyat Indonesia (Persero) Tbk




                 0,00002%                                                                                                           99,99998%
      (1 lembar Saham Seri A Dwiwarna)                                                                                (6.249.999 lembar Saham Seri B Biasa)
         (1 Share of Series A Dwiwarna)                                                                                   (6,249,999 Shares of Series B)




           99,99%                           99,00%                        99,00%                                     99,999%                                 13,88%




         Entitas Pemilik Akhir/Pengendali Akhir              Pemegang Saham Utama                                          Entitas Anak        Entitas Asosiasi
         Ultimate Owner Entity                               Main Controlling Shareholders (Parent Entity)                 Subsidiaries        Associated Entities




PT Pegadaian | 2023 Annual Report                                                                                                                                139
Page 140
Profil Perusahaan
Company Profile




                                                  Daftar Entitas Anak dan Entitas Asosiasi
                                                 List of Subsidiaries and Associated Entities
                                                         Tahun         Tahun           Kepemilikan                Aset
                                                       Beroperasi   Penyertaan          Ownership                Assets             Status
 Entitas Anak         Bidang Usaha          Domisili    Komersial      Modal                                                        Operasi
 Subsidiaries         Business Field        Domicile   Commercial     Capital                                                      Operating
                                                        Operating   Participation    2023       2022      2023            2022      Status
                                                          Year          Year
Entitas Anak | Subsidiaries
PT Balai Lelang Jasa Lelang                 Jakarta       2015          2014        99,99%      99,99%     195            196    Beku Operasi
Artha Gasia     Auction Service                                                                                                  Freezed
                                                                                                                                 Operation
PT Pesonna       Jasa Umum                  Jakarta       2015          2014        99,00%      99,00%   889.661     589.720     Beroperasi
Optima Jasa      General Service                                                                                                 Operating
PT Pesonna     Konstruksi, Travel           Jakarta       2015          2015        99,00%      99,00%   123.700      138.307    Beroperasi
Indonesia Jaya Agent, Building                                                                                                   Operating
               Management dan Gade
               Cafe
               Construction, Travel
               Agent, Building
               Management and
               Gade Cafe
PT Pegadaian     Jasa perdagangan emas      Jakarta       2018          2018        99,999%   99,999%    633.528     630.342     Beroperasi
Galeri Dua       batangan, perhiasan                                                                                             Operating
                 dan batu mulia
Empat
                 Trading services of Gold
                 Bar, Jewelry,
                 and Precious Stones
Entitas Asosiasi | Associate Entities
PT Pefindo       Jasa Credit Scoring        Jakarta       2015          2015        13,88%      13,88%   406.992     329.674     Beroperasi
Biro Kredit      Report                                                                                                          Operating
                 Credit Scoring
                 Report Service




 140                                                                                            Laporan Tahunan 2023 | PT Pegadaian
Page 141
                                                                         PT Balai Lelang Artha Gasia (“BLAG”)
                                                                                      Entitas Anak | Subsidiary



 PT Balai Lelang Artha Gasia (“BLAG”), bergerak di bidang     PT Balai Lelang Artha Gasia (“BLAG”) carries out auction
 jasa lelang yaitu menyediakan jasa pelelangan harta tetap    service field that provides individual fixed assets and
 dan harta bergerak milik perorangan, serta aset perusahaan   moveable assets auction services, company’s assets owned
 milik instansi pemerintah maupun swasta sehingga diperoleh   by the government institution or private company so it can
 harga penjualan yang optimal.                                obtained optimum selling price.

 Pada tanggal 29 Juli 2010, Rapat Umum Pemegang Saham         In 2010, Extraordinary General Meeting of Shareholders
 Luar Biasa (RUPSLB) BLAG memutuskan pembekuan                (EGMS) dated July 29, 2010 decided to stop BLAG
 kegiatan operasional BLAG dalam rangka restrukturisasi       operational activity in order to business and management
 usaha dan kepengurusan. Di tanggal 29 Agustus 2012,          restructurization. In 2012, BLAG’s EGMS dated August 29,
 RUPSLB BLAG memutuskan untuk mengaktifkan kembali            2012 decided to reactive BLAG’s activity and management
 kegiatan usaha dan restrukturisasi pengurus BLAG.            restructurization. 3 (three) years later, on March 26, 2015,
 Selanjutnya, 3 (tiga) tahun kemudian, tepatnya pada 26       BLAG’s GMS decided to amended Article of Association,
 Maret 2015, RUPS BLAG memutuskan melakukan perubahan         where one of the decision was ratification of name changing
 Anggaran Dasar yang salah satu keputusannya adalah           to become PT Balai Lelang Pegadaian (“BLP”). BLP’s GMS
 pengesahan pergantian nama menjadi PT Balai Lelang           dated November 22, 2016 ratified the decision to re-change
 Pegadaian (“BLP”). RUPS BLP pada tanggal 22 November         BLP name to be PT Balai Lelang Artha Gasia.
 2016 mengesahkan keputusan untuk mengembalikan nama
 BLP menjadi PT Balai Lelang Artha Gasia.

 Rapat Umum Pemegang Saham (RUPSLB) BLAG yang                 In 2017, Extraordiary General Meeting Shareholders (EGMS)
 dilaksanakan pada tanggal 29 September 2017 memutuskan       of BLAG dated September 29, 2017 decided to re-stop
 kembali untuk melakukan pembekuan kegiatan operasional       BLAG’s operational activity. As of December 31, 2022, PT
 BLAG. Hingga 31 Desember 2022, kegiatan operasional PT       LAG operational activity is still stopped. Pegadaian owned
 BLAG masih dalam status dibekukan. Pegadaian memiliki        99.99% of BLAG shares, while the 0.01% owned by Drs.
 99,99% saham BLAG, sementara sisanya 0,01% dimiliki oleh     Deddy Kusdedi, MM.
 Drs. Deddy Kusdedi, MM.

                          Manajemen Kunci PT Balai Lelang Artha Gasia (per 31 Desember 2023)
                         Key Management of PT Balai Lelang Artha Gasia (as of December 31, 2023)
 Dewan Komisaris                                              -
 Board of Commissioners
 Direktur Utama                                               -
 President Director
 Direksi                                                      -
 Board of Directors

 Alamat PT Balai Lelang Artha Gasia
 Jl. Kramat Raya No. 162
 Jakarta Pusat 10430
 Tel : +62-21 315 5550
 Fax : +62-21 391 4221
 Email : arthagasia@arthagasia.com
 Situs Web : www.arthagasia.com




PT Pegadaian | 2023 Annual Report                                                                                       141
Page 142
Profil Perusahaan
Company Profile




                                                                               PT Pesonna Optima Jasa (“POJ”)
                                                                                       Entitas Anak | Subsidiary



 PT Pesonna Optima Jasa (“POJ”) bergerak di bidang            PT Pesonna Optima Jaya (“POJ”) carries out general
 pelayanan jasa umum (general services) yang meliputi         services that includes procurement of outsourcing workers
 penyediaan jasa tenaga outsourcing (keamanan, kebersihan,    (security, cleaning, driver, office/garden maintenance),
 pengemudi, pemeliharaan kantor/taman), persewaan             transportation rental, office stuff rental, expedition service,
 kendaraan, persewaan alat-alat kantor, jasa ekspedisi, dan   and other general services that supports POJ operational.
 jasa umum lainnya yang mendukung operasional POJ.

 Dasar hukum Pendirian PT POJ berdasarkan Akta No.            PT POJ establishment deed dated November 19, 2014 made
 16 tanggal 19 November 2014 yang dibuat di hadapan           before Nanda Fauz Iwan, SH., Mkn, Notary in South Jakarta
 Nanda Fauz Iwan, SH., MKn., Notaris di Jakarta Selatan       and has been ratified by Minister of Law and Human Rights
 dan telah disahkan oleh Menteri Hukum dan Hak Asasi          of Republic of Indonesia according to Decision Letter No.
 Manusia Republik Indonesia berdasarkan SK No. AHU-           AHU-35439.40.10.2014 dated November 19, 2014. PT
 35439.40.10.2014 tanggal 19 November 2014. PT Pesonna        Pesonna Optima Jasa start its operation on December 2014.
 Optima Jasa mulai beroperasi pada Desember 2014.

 Modal Dasar pendirian sebesar Rp100 miliar dan Modal         The Company’s authorized capital is Rp100 billion and the
 Ditempatkan dan Disetor Penuh sebesar Rp100 miliar           issued and fully paid-up capital is Rp100 billion with the
 dengan komposisi kepemilikan saham PT POJ 99,00%             share ownership composition of PT POJ being 99.00%
 dikuasai oleh Pegadaian dan 1,00% merupakan milik Yayasan    controlled by Pegadaian and 1.00% belonging to the
 Kesejahteraan Pegadaian Permata (YKPP).                      Yayasan Kesejahteraan Pegadaian Permata (YKPP).

                           Manajemen Kunci PT Pesonna Optima Jasa (per 31 Desember 2023)
                          Key Management of PT Pesonna Optima Jasa (as of December 31, 2023)
  Komisaris                                                   Alfian Noor
  Commissioner
  Direktur Utama                                              Agus Priyabodo
  President Director
  Direktur                                                    Yul Afian
  Director

 Alamat PT Pesonna Optima Jasa
 Jl. Laksamana Malahayati No. 6, RW.7, Cipinang Muara, Kec.
 Jatinegara, Jakarta Timur (13420)
 Email : poj@optimajasa.co.id
 Situs Web : www.optimajasa.co.id




142                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 143
                                                                             PT Pesonna Indonesia Jaya (“PIJ”)
                                                                                      Entitas Anak | Subsidiary



 PT Pesonna Indonesia Jaya (“PIJ”) bergerak di bidang        PT Pesonna Indonesia Jaya (“PIJ”) carries out Construction,
 pengelolaan Konstruksi, Travel Agent, Building Management   Travel Agent, Building Management and Gade Cafe. Deed
 dan Gade Cafe. Dasar hukum pendirian PT Pesonna             of Establishment of PT Pesonna Indonesia Jaya No. 02
 Indonesia Jaya berdasarkan Akta No. 02 tanggal 6 Februari   dated February 6, 2015 made before Nanda Fauz Iwan,
 2015 yang dibuat di hadapan Nanda Fauz Iwan, SH.,           SH., M.Kn, notary in South Jakarta and has been ratified by
 M.Kn., Notaris di Jakarta Selatan dan telah disahkan oleh   Minister of Law and Human Rights of Republic of Indonesia
 Menteri Hukum dan Hak Asasi Manusia Republik Indonesia      according to Decree No. AHU-0005845.AH.01.01 of 2015
 berdasarkan SK No. AHU-0005845. AH.01.01 tahun 2015         dated February 6, 2015. PT Pesonna Indonesia Jaya start its
 tanggal 6 Februari 2015. PT Pesonna Indonesia Jaya mulai    operation on February 2015.
 beroperasi pada Februari 2015.

 Modal Dasar pendirian sebesar Rp200 miliar dan Modal        The Company’s authorized capital is Rp200 billion and
 Ditempatkan dan Disetor Penuh sebesar Rp50 miliar           issued and fully paid capital of Rp50 billion with the
 dengan komposisi kepemilikan saham PT PIJ 99,00%            composition of share ownership of 99.00% owned by
 dikuasai oleh Pegadaian dan 1,00% merupakan milik Yayasan   Pegadaian and 1.00% owned by Yayasan Kesejahteraan
 Kesejahteraan Pegadaian Permata (YKPP).                     Pegadaian Permata (YKPP).



                           Manajemen Kunci PT Pesonna Indonesia Raya (per 31 Desember 2023)
                          Key Management of PT Pesonna Indonesia Jaya (as of December 31, 2023)
 Komisaris Utama                                              Ismail Ilyas
 President Commissioner
 Komisaris Independen                                         Agus Suharyono
 Independent Commissioner
 Direktur Utama                                               Muhammad Nurkasan
 President Director
 Direktur                                                     Muharam Yudyarto
 Director

 Alamat PT Pesonna Indonesia Jaya
 Menara Salemba Lantai 8
 Jl. Salemba Raya No. 05
 Jakarta Pusat, 10430
 Telp : +62-21 319 26149
 Email : corsec@pesonna.co.id
 Situs Web : www.pesonna.co.id




PT Pegadaian | 2023 Annual Report                                                                                     143
Page 144
Profil Perusahaan
Company Profile




                                                                     PT Pegadaian Galeri Dua Empat (“PGDE”)
                                                                                     Entitas Anak | Subsidiary



 PT Pegadaian Galeri Dua Empat bergerak di bidang               PT Pegadaian Galeri Dua Empat carries gold bars, jewelry,
 perdagangan emas batangan, perdagangan perhiasan               and precious stones trading. Deed of Establishment of PT
 dan perdagangngan batu mulia. Dasar hukum Pendirian            Pegadaian Galeri Dua Empat No. 01 dated August 3, 2018
 PT Pegadaian Galeri Dua Empat berdasarkan Akta No. 01          made before Nanda Fauz Iwan, SH., MKn, Notary in South
 tanggal 03 Agustus 2018 yang dibuat di hadapan Nanda           Jakarta and has been ratified by Minister of Law and Human
 Fauz Iwan, S.H., M.Kn., Notaris di Jakarta Selatan dan telah   Rights of Republic of Indonesia according to Decree No.
 disahkan oleh Menteri Hukum dan Hak Asasi Manusia              AHU-0037424.AH.01.01 of 2018 dated August 8, 2018.
 Republik Indonesia berdasarkan SK No. AHU-0037424.
 AH.01.01 Tahun 2018 tanggal 08 Agustus 2018.

 Modal Dasar pendirian sebesar Rp500 miliar dan Modal           The Company’s Authorized Capital is Rp500 billion and
 Ditempatkan dan Disetor Penuh sebesar Rp132,7 miliar           the issued and fully paid-up capital is Rp132.7 billion with
 dengan komposisi kepemilikan PT PGDE 99,999% dikuasai          the ownership composition of PT PGDE being 99.999%
 oleh Pegadaian dan 0,001% merupakan milik Yayasan              controlled by Pegadaian and 0.001% belonging to the
 Kesejahteraan Pegadaian Permata (YKPP).                        Yayasan Kesejahteraan Pegadaian Permata (YKPP).



                          Manajemen Kunci PT Pegadaian Galeri Dua Empat (per 31 Desember 2023)
                        Key Management oF PT Pegadaian Galeri Dua Empat (as of December 31, 2023)
  Komisaris                                                      Luh Putu Andarini
  Commissioner
  Direktur                                                       Endah Susiani
  Director

 Alamat PT Pegadaian Galeri Dua Empat
 Gedung Kenari Baru Jl. Salemba Raya No. 2, Kenari, Kec.
 Senen
 Jakarta Pusat 10430
 Tel : +62-21 310 4506
 Fax : +62-21 310 4506
 Email : g24pegadaian@gmail.com
 Situs Web : www.galeri24.co.id




144                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 145
                                                                                    PT Pefindo Biro Kredit (“PBK”)
                                                                                   Entitas Asosiasi | Associate Entity



 PT Pefindo Biro Kredit bergerak di bidang biro kredit            PT Pefindo Biro Kredit carries business in the field of
 swasta, yang memberikan jasa Credit Scoring Report yang          private credit bureau, that provides Credit Scoring Report
 merupakan laporan komprehensif informasi identitas debitur       service which are comprehensive reports of the debtor
 dan profil perkreditan, serta Credit and Fraud Alerts sebagai    identity ad loan profile, as well as Credit and Fraud Alerts
 layanan notifikasi terhadap pelemahan atau penguatan             as a notification service to the weakening or strengthening
 profil kredit debitur, termasuk indikasi fraud yang dilaporkan   debtor credit profile, including fraud indication reported
 secara otomatis.                                                 automatically.

 Komposisi kepemilikan saham 25,52% dikuasai oleh PT              Share ownership composition is 25.52% controlled by PT
 Bursa Efek Indonesia (“BEI”), selebihnya dimiliki oleh           Bursa Efek Indonesia (“BEI”), the remainder is owned by
 PT Pemeringkat Efek Indonesia (“Pefindo”) 25,45%, PT             PT Pemeringkat Efek Indonesia (“Pefindo”) of 25.45%,
 Pegadaian 13,88%, PT Cahaya Teknologi Optima Sejahtera           PT Pegadaian of 13.88%, PT Cahaya Teknologi Optima
 12,61%, Dana Pensiun Bank Indonesia 6,56%, Sigma Cipta           Sejahtera of 12,61%, Dana Pensiun Bank Indonesia of 6.56%,
 Caraka 5,88%, PT Taspen (Persero) 5,88%, PT Cipta Alami          Sigma Cipta Caraka of 5.88%, PT Taspen (Persero) of
 Rintisan Digital 3,17%, dan Asosiasi Perusahaan Pembiayaan       5.88%, PT Cipta Alami Rintisan Digital of 3.17%, and the
 Indonesia (APPI) 1,05%.                                          Asosiasi Perusahaan Pembiayaan Indonesia (APPI) of 1,
                                                                  05%.



                               Manajemen Kunci PT Pefindo Biro Kredit (per 31 Desember 2023)
                              Key Management of PT Pefindo Biro Kredit (as of December 31, 2023)
 Komisaris Utama                                                   Tirta Segara
 President Commissioner
 Komisaris                                                         Hendy Sulistiyowati
 Commissioner
 Direktur Utama                                                    Yohanes Arts Abimanyu
 President Director
 Direktur                                                          Wahyu Trenggono
 Director
 Direktur                                                          Liauw Yohanes
 Director

 Alamat PT Pefindo Biro Kredit
 Gedung Bursa Efek Indonesia, Tower 1 Lantai 1
 Jl. Jenderal Sudirman
 Kav. 52-53, Kawasan SCBD
 Jakarta Selatan 12910
 Tel : +62-21 515 4501
 Fax : +62-21 515 4503
 Situs Web : IdScore.id




PT Pegadaian | 2023 Annual Report                                                                                            145
Page 146
Profil Perusahaan
Company Profile




Informasi tentang
Pencatatan Saham
Information on Stock Listing


Sepanjang tahun 2023, Pegadaian tidak melakukan                  Throughout 2023, Pegadaian has not conduct a Public
Penawaran Umum Saham di Bursa Efek manapun.                      Offering of Shares on any Stock Exchange. Thus, the
Dengan demikian, Perseroan tidak memiliki informasi              Company does not have information regarding the
mengenai kronologis pencatatan saham yang dapat                  chronology of share listing that can be presented in
disajikan dalam Laporan Tahunan ini.                             this Annual Report.




Kronologis Penerbitan dan
Pencatatan Efek Lainnya
Chronology of Other Securities’ Issuance and Listing


Sejak tahun 1993, Pegadaian telah menerbitkan emisi              Since 1993, Pegadaian has issued bonds until the latest
obligasi hingga tahun 2023. Adapun efek-efek dan/                in 2023. The securities issued by Pegadaian that are
atau surat berharga yang diterbitkan Pegadaian yang              still circulating in 2023 are as follows:
masih beredar di tahun 2023 adalah sebagai berikut:


                              Efek-efek dan/atau Surat Berharga yang Tercatat di Bursa Efek
                                         Securities Listed on the Stock Exchange
                                                               Tingkat Suku       Nilai
                                                 Tanggal
    Tahun                        Tanggal                       Bunga/Imbal     Penawaran
                Nama Efek                          Jatuh                                      Peringkat Efek
 Penerbitan                     Penerbitan                         Hasil        (Rp-Juta)                       Keterangan
                Securities                        Tempo                                         Securities
  Issuance                       Issuance                      Interest Rate     Offering                       Description
                  Name                           Maturity                                         Rating
     Year                          Date                           Level /         Value
                                                   Date
                                                                  Return       (RpMillion)
Obligasi
2020          Obligasi         8 Juli 2020     8 Juli 2025     7,95% p.a       142.000       idAAA (Pefindo)   Aktif
              Berkelanjutan IV July 8, 2020    July 8, 2025                                                    Active
              Tahap II Seri C
              Continuous
              Bonds IV Phase
              II Series C
2021          Obligasi         6 April 2021    6 April 2024    6,20% p.a       1.107.500     idAAA (Pefindo)   Aktif
              Berkelanjutan IV April 6, 2021   April 6, 2024                                                   Active
              Tahap IV Seri B
              Continuous
              Bonds IV Phase
              IV Series B




146                                                                                   Laporan Tahunan 2023 | PT Pegadaian
Page 147
                                Efek-efek dan/atau Surat Berharga yang Tercatat di Bursa Efek
                                           Securities Listed on the Stock Exchange
                                                                Tingkat Suku      Nilai
                                                   Tanggal
    Tahun                          Tanggal                      Bunga/Imbal Penawaran
                Nama Efek                            Jatuh                                    Peringkat Efek
 Penerbitan                       Penerbitan                        Hasil       (Rp-Juta)                       Keterangan
                Securities                          Tempo                                       Securities
  Issuance                         Issuance                     Interest Rate    Offering                       Description
                  Name                             Maturity                                       Rating
     Year                            Date                          Level /        Value
                                                     Date
                                                                   Return      (RpMillion)
2022          Obligasi           26 April        26 April 2025 5,35%          598.000        idAAA (Pefindo)   Aktif
              Berkelanjutan V    2022            April 26,                                                     Active
              Tahap I Seri B     April 26,       2025
              Continuous         2022
              Bonds V Phase I
              Series B
              Obligasi           16 Agustus      16 Agustus      5,75%        276.000        idAAA (Pefindo)   Aktif
              Berkelanjutan V    2022            2025                                                          Active
              Tahap II Seri B    August 16,      August 16,
              Continuous         2022            2025
              Bonds V Phase II
              Series B
2023          Obligasi        16 Juni 2023       26 Juni 2024    5,80%        1.595.000      idAAA (Pefindo)   Aktif
              Berkelanjutan V June 16,           June 26,                                                      Active
              Pegadaian Tahap 2023               2024
              III Seri A
              Continuous
              Bonds V Phase
              III Series A
              Obligasi        16 Juni 2023       16 Juni 2026 6,20%           400.000        idAAA (Pefindo)   Aktif
              Berkelanjutan V June 16,           June 16, 2026                                                 Active
              Pegadaian Tahap 2023
              III Seri B
              Continuous
              Bonds V Phase
              III Series B
              Obligasi        24 Agustus         5 September 5,90%            2.205.135      idAAA (Pefindo)   Aktif
              Berkelanjutan V 2023               2024                                                          Active
              Pegadaian Tahap August 24,         September 5,
              IV Seri A       2023               2024
              Continuous
              Bonds V Phase
              IV Series A
              Obligasi        24 Agustus         24 Agustus      5,90%        228.025        idAAA (Pefindo)   Aktif
              Berkelanjutan V 2023               2026                                                          Active
              Pegadaian Tahap August 24,         August 24,
              IV Seri B       2023               2026
              Continuous
              Bonds V Phase
              IV Series B
Sukuk
2020          Sukuk             8 Juli 2020      8 Juli 2025     7,95% p.a    80.500         idAAA (Pefindo)   Aktif
              Mudharabah        July 8, 2020     July 8, 2025                                                  Active
              Berkelanjutan I
              Tahap II Seri C
              Continuous
              Sukuk
              Mudharabah I
              Phase II Series C
2021          Sukuk              6 April 2021    6 April 2024    6,20% p.a    165.800        idAAA (Pefindo)   Aktif
              Mudharabah         April 6, 2021   April 6, 2024                                                 Active
              Berkelanjutan I
              Tahap IV Seri B
              Continuous
              Sukuk
              Mudharabah I
              Phase IV Series
              B




PT Pegadaian | 2023 Annual Report                                                                                        147
Page 148
Profil Perusahaan
Company Profile




                                  Efek-efek dan/atau Surat Berharga yang Tercatat di Bursa Efek
                                             Securities Listed on the Stock Exchange
                                                                 Tingkat Suku        Nilai
                                                    Tanggal
    Tahun                            Tanggal                     Bunga/Imbal      Penawaran
                 Nama Efek                            Jatuh                                      Peringkat Efek
 Penerbitan                         Penerbitan                       Hasil         (Rp-Juta)                         Keterangan
                 Securities                          Tempo                                         Securities
  Issuance                           Issuance                    Interest Rate      Offering                         Description
                   Name                             Maturity                                         Rating
     Year                              Date                         Level /          Value
                                                      Date
                                                                    Return        (RpMillion)
2022          Sukuk                26 April       26 April 2025 5,35%            320.000        idAAA”(sy)          Aktif
              Mudharabah           2022           April 26,                                                         Active
              Berkelanjutan II     April 26,      2025
              Tahap I Seri B       2022
              Continuous
              Sukuk
              Mudharabah II
              Phase I Series B
              Sukuk                16 Agustus     16 Agustus     5,75%           245.000        idAAA”(sy)          Aktif
              Mudharabah           2022           2025                                                              Active
              Berkelanjutan II     August 16,     August 16,
              Tahap II Seri B      2022           2025
              Continuous
              Sukuk
              Mudharabah II
              Phase II Series B
2023          Sukuk                16 Juni 2023   26 Juni 2024   5,80%           605.000        idAAA”(sy)          Aktif
              Mudharabah           June 16,       June 26,                                                          Active
              Berkelanjutan II     2023           2024
              Tahap III
              Continuous
              Sukuk
              Mudharabah II
              Phase III
              Sukuk                24 Agustus     24 Agustus     5,90%           235.040        idAAA”(sy)          Aktif
              Mudharabah           2023           2026                                                              Active
              Berkelanjutan II     August 24,     August 24,
              Tahap IV             2023           2026
              Continuous
              Sukuk
              Mudharabah II
              Phase IV




                           Efek-efek dan/atau Surat Berharga yang Tidak Tercatat di Bursa Efek
                                       Securities That Not Listed in Stock Exchange
                                                                                    Nilai
                                                                 Tingkat Suku
                                                    Tanggal                      Penawaran
    Tahun                            Tanggal                     Bunga/Imbal                    Peringkat
                                                      Jatuh                       (Rp-Juta)
 Penerbitan      Nama Efek          Penerbitan                       Hasil                        Efek            Keterangan
  Issuance       Securities          Issuance        Tempo                         Offering     Securities        Description
                                                                 Interest Rate
     Year                              Date         Maturity                        Value        Ratings
                                                                    Level /
                                                      Date                        (Rp-juta)
                                                                    Return
                                                                                 (RpMillion)
Medium Term Notes (MTN)
2018          MTN Syariah          6 Maret 2018 6 Maret 2021 7,00% p.a           450.000        2021:        Lunas pada 6 Maret
              Mudharabah I         March 6,     March 6, 2021                                   idAAA        2021
              Seri A               2018                                                         (Pefindo)    Settled on March
                                                                                                2020:        6, 2021
                                                                                                idAAA
                                                                                                (Pefindo)




              MTN Syariah          13 Maret       13 Maret 2021 7,00% p.a        50.000         2021:        Lunas pada 13 Maret
              Mudharabah I         2018           March 13,                                     idAAA        2021
              Seri B               March 13,      2021                                          (Pefindo)    Settled on March
                                   2018                                                         2020:        13, 2021
                                                                                                idAAA
                                                                                                (Pefindo)




148                                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 149
Lembaga dan Profesi
Penunjang Pasar Modal
Capital Market Supporting Institutions and Professions


Akuntan Publik dan Kantor Akuntan Publik
Public Accountant and Public Accounting Firm

Kantor Akuntan Publik (KAP)     Purwantono, Sungkoro & Surja (EY)
Public Accounting
Firm
Akuntan Publik (AP)             Christophorus Alvin Kossim
Public Accountant
Alamat dan Kontak               Gedung Bursa Efek indonesia (BEI) Tower 2 lantai 7
Address and Contact             Jl. Jend. Surdirman Kav. 52-53, Jakarta
                                Telp. 021 52895000
Jasa yang Diberikan             Audit Laporan Keuangan Tahun Buku 2023
Services Provided               Audit of Financial Statements for the 2023 Fiscal Year
Periode Penugasan               2023
Assignment Period
Biaya                           Rp6.250.000.000,00
Fee




Kustodian
Custodian

Nama                            PT Kustodian Sentral Efek Indonesia
Name
Alamat dan Kontak               Gedung Bursa Efek Indonesia Tower I Lt. 5
Address and Contact             Jl. Jend. Sudirman Kav. 52-53
                                Jakarta 12190
                                Telp :+62 21 515 2855
                                Faks: +62 21 5299 1199
                                Surel: helpdesk@ksei.co.id
                                Situs Web: www.ksei.co.id
Jasa yang Diberikan             Jasa Kustodian (Efek)
Services Provided               Custodian Services (Securities)


Bursa Efek
Stock Exchange
Nama                            PT Bursa Efek Indonesia
Name
Alamat dan Kontak               Indonesia Stock Exchange Building-Tower I, 6th Floor
Address and Contact             Jakarta, Indonesia
                                Telp: 0800 100 9000
                                Situs Web: www.idx.co.id
Jasa yang Diberikan             Jasa Informasi Perdagangan dan Pencatatan Efek
Services Provided               Trading Information and Securities Listing Services




PT Pegadaian | 2023 Annual Report                                                        149
Page 150
Profil Perusahaan
Company Profile




Notaris
Notary

Nama                     Nanette Cahyanie Handari Adi Warsito
Name
Alamat dan Kontak        Jl Panglima Polim V/11 Kebayoran Baru, Jakarta — 12160
Address and Contact
Jasa yang Diberikan      Jasa Notaris atas Obligasi dan Sukuk
Services Provided        Notarial Services for Bonds and Sukuk



Konsultan Hukum
Legal Consultant

Nama                     Marsinih Martoatmodjo Iskandar Law Office
Name
Alamat dan Kontak        Office 8, 15 th Floor, Suite H SCBD Lot 28
Address and Contact      Jalan Senopati Raya No 8B, Jakarta 12190
Jasa yang Diberikan      Jasa Konsultasi Hukum atas Obligasi dan Sukuk
Services Provided



Jasa Audit Penjatahan
Allotment Audit Service

Nama                     Kantor Akuntan Publik Doli, Bambang, Sulistyanto, Dadang & Ali
Name
Alamat dan Kontak        Sentra Bisnis Harapan Indah, Blok SS 11 No. 6-7
Address and Contact      Jl. Harapan Indah Raya, Bekasi 17132
Jasa yang Diberikan      Jasa Audit Penjatahan atas Obligasi dan Sukuk
Services Provided        Allotment Audit Services for Bonds and Sukuk



Jasa Percetakan
Printing Services

Nama                      PT Hanindo Mitra Lestari
Name
Alamat dan Kontak        Jalan Tebet Barat Dalam IV C No.23
Address and Contact      Jakarta Selatan
Jasa yang Diberikan      Jasa percetakan atas Obligasi dan Sukuk
Services Provided        Printing services for Bonds and Sukuk



Jasa Ahli Syariah
Sharia Expert Services

Nama                      Bapak Kanny Hidaya Y.W.,SE, MA.
Name
Alamat dan Kontak         Jl Setu Baru No. 78
Address and Contact      Sukmajaya, Kota Depok
                         Jawa Barat
Jasa yang Diberikan      Jasa Ahli Syariah Sukuk
Services Provided        Sharia Sukuk Expert Services




150                                                                        Laporan Tahunan 2023 | PT Pegadaian
Page 151
Pemeringkat Efek
Securities Rating

Nama                            PT Pemeringkat Efek Indonesia
Name
Alamat dan Kontak               Equity Tower Lt.30 Sudirman Central Business District Lot.9
Address and Contact             Jl. Jend. Sudirman Kav.52-53
                                Telp: +6221 509 68469
                                Faks: +6221 509 68468
                                Situs Web: www.pefindo.com
Jasa yang Diberikan             Jasa Pemeringkatan Obligasi, Sukuk & SBK
Services Provided               Bonds, Sukuk and SBN Rating Services



Penjamin Pelaksana Emisi
Emission Underwriter
Nama                            PT Mandiri Sekuritas
Name
Alamat dan Kontak               Menara Mandiri I Lantai 24-25
Address and Contact             Jl. Jenderal Sudirman Kav 54-55
                                Jakarta 12190
                                Telp: +6221 526 3445
                                Faks: +6221 526 3521
Jasa yang Diberikan             Penjaminan Emisi atas Obligasi dan Sukuk
Services Provided               Underwriting for Bonds and Sukuk


Nama                            PT BNI Sekuritas
Name
Alamat dan Kontak               Sudirman Plaza, Indofood Tower 16th Floor
Address and Contact             Jl. Jenderal Sudirman Kav 76-78
                                Jakarta 12910
                                Telp: +6221 255 43946
                                Faks: +6221 579 35831
Jasa yang Diberikan             Penjaminan Emisi atas Obligasi dan Sukuk
Services Provided               Underwriting for Bonds and Sukuk


Nama                            PT BRI Danareksa Sekuritas
Name
Alamat dan Kontak               Gedung SRI II Lt. 23
Address and Contact             JI. Jend Sudirman Kav. 44·46 Jakarta 10210. Indonesia T. (021) S091 4100 F. (021) 2520 990
Jasa yang Diberikan             Penjaminan Emisi atas Obligasi dan Sukuk
Services Provided               Underwriting for Bonds and Sukuk


Nama                            PT Indo Premier Sekuritas
Name
Alamat dan Kontak               Pacific Century Place 16/F SCBD Lot 10.
Address and Contact             JI. Jend. Sudirman Kav. 52-53, Jakarta 12190 Phone: (021) 508-87168
Jasa yang Diberikan             Penjaminan Emisi atas Obligasi dan Sukuk
Services Provided               Underwriting for Bonds and Sukuk


Nama                            PT BCA Sekuritas
Name
Alamat dan Kontak               Menara BCA, Grand Indonesia, 41st Floor, JI. MH Thamrin No. 1, Jakarta 10310 - Indonesia
Address and Contact
Jasa yang Diberikan             Penjaminan Emisi atas Obligasi dan Sukuk
Services Provided               Underwriting for Bonds and Sukuk




PT Pegadaian | 2023 Annual Report                                                                                    151
Page 152
Profil Perusahaan
Company Profile




Jangkauan
Wilayah
Operasional
Operational Area
Networks

Pegadaian       terus    meningkatkan                                           I    Medan
penetrasi bisnis gadai ke seluruh
wilayah        Indonesia       dengan
memberikan layanan yang terbaik,
melalui seluruh jaringan operasi yang
dimiliki. Saat ini, Pegadaian memiliki
1 Kantor Pusat, 12 Kantor Wilayah, 61                                                        II     Pekanbaru
Kantor Area, dan 4.092 outlet yang
terdiri dari 642 Kantor Cabang, 3.450
Kantor Unit Pelayanan Cabang, serta
628 Co-location Sentra Layanan Ultra                                                                              Palembang
                                                                                                          III
Mikro (SENYUM) yang tersebar di
berbagai wilayah di Indonesia.

Pegadaian continues to increase pawn
business penetration throughout
Indonesia by providing the best
service, through its entire operational
network. Currently, Pegadaian has
1 Head Office, 12 Regional Offices,                                                                             Jakarta
61 Area Offices, and 4,092 outlets
                                                                                                                                             Semarang
                                                                                                                            VIII    IX
consisting of 642 Branch Offices,
3.450 Branch Service Unit Offices,                                                                                                                      XI
and 628 Co-location Ultra Micro                                                                                                          X
Service Center (SENYUM) spread
                                                                                                                     Bandung
across various regions in Indonesia.                                                                                                            Surabaya




                                          KANWIL III PALEMBANG                          REGIONAL OFFICE V MANADO
             Kantor Pusat                 Regional Office III Palembang                 Regional Office V Manado
                                              3 Kantor Area | Area Offices                   6 Kantor Area | Area Offices
             Head Office                      229 Outlet                                     296 Outlet
                                               47 Co-location SENYUM                         61 Co-location SENYUM
KANWIL I MEDAN
                                          •   Jambi                                     •   Sulawesi Selatan/South Sulawesi
Regional Office I Medan
                                          •   Bengkulu                                  •   Sulawesi Tenggara/South-East Sulawesi
    4 Kantor Area | Area Offices          •   Sumatera Selatan/South Sumatra            •   Gorontalo
    283 Outlet                            •   Sumatera Barat/West Sumatra               •   Maluku Utara/North Maluku
                                          •   Lampung                                   •   Papua
   50 Co-location SENYUM                  •   Bangka Belitung                           •   Papua Barat/West Papua
• Aceh
• Sumatera Utara/North Sumatera           KANWIL IV BALIKPAPAN                          KANWIL VI MAKASSAR
                                          Regional Office IV Balikpapan                 Regional Office VI Makassar
KANWIL II PEKANBARU
Regional Office II Pekanbaru                  5 Kantor Area | Area Offices                   7 Kantor Area | Area Offices
    3 Kantor Area | Area Offices              335 Outlet                                     403 Outlet
    222 Outlet                                57 Co-location SENYUM                          66 Co-location SENYUM
                                          •   Kalimantan Utara/North Kalimantan         •   Sulawesi Selatan/South Sulawesi
     44 Co-location SENYUM                •   Kalimantan Barat/West Kalimantan          •   Sulawesi Tenggara/Southeast Sulawesi
•   Jambi                                 •   Kalimantan Timur/East Kalimantan          •   Sulawesi Barat/West Sulawesi
•   Sumatera Barat/West Sumatra           •   Kalimantan Selatan/South Kalimantan       •   Maluku
•   Riau                                  •   Kalimantan Tengah/Central Kalimantan
•   Kepulauan Riau/Riau Islands




152                                                                                    Laporan Tahunan 2023 | PT Pegadaian
Page 153
                                              Manado

                                                       IV




      IV

Balikpapan




                         VI

                      Makassar

 Denpasar
XII




           KANWIL VII DENPASAR
           Regional Office VII Denpasar
              6 Kantor Area | Area Offices
                                                            KANWIL X BANDUNG
                                                            Regional Office X Bandung         1 Kantor Pusat
                                                                                                Head Office
                                                               4 Kantor Area | Area Offices


                                                                                              12 Kantor Wilayah
              426 Outlet                                       296 Outlet
             59 Co-location SENYUM                             58 Co-location SENYUM
           • Bali                                                                                  Regional Office
                                                            • Jawa Barat/West Java



                                                                                              61 Kantor Area
           • Nusa Tenggara Barat/
             West Nusa Tenggara                             KANWIL XI SEMARANG
           • Nusa Tenggara Timur/                           Regional Office XI Semarang
             East Nusa Tenggara                                                                    Area Office
                                                               6 Kantor Area | Area Offices



                                                                                              4.092 Outlet
           KANWIL VIII JAKARTA 1                               423 Outlet
           Regional Office VIII Jakarta 1                      64 Co-location SENYUM
              5 Kantor Area | Area Offices                  • Jawa Tengah/Central Java
                                                            • DIY Yogyakarta


                                                                                              628 Co-Location
              376 Outlet
              25 Co-location SENYUM                         KANWIL XII SURABAYA
           • Banten                                         Regional Office XII Surabaya
           • DKI Jakarta
                                                               7 Kantor Area | Area Offices


                                                                                              642 Kantor Cabang
           • Jawa Barat/West Java
                                                               456 Outlet
           REGIONAL OFFICE IX JAKARTA 2                        64 Co-location SENYUM
           Regional Office IX Jakarta 2                                                                 Branch Office
                                                            • Jawa Timur/East Java



                                                                                              3.450 Kantor Unit Pelayanan Cabang
              5 Area Offices | Area Offices
              347 Outlet
              33 Co-location SENYUM                                                                           Branch Service Unit Office
           • DKI Jakarta


                                                                                              71.906 Agen Aktif
           • Jawa Barat/West Java
           • Banten
                                                                                                                 Active Agent



                      PT Pegadaian | 2023 Annual Report                                                                                    153
Page 154
Profil Perusahaan
Company Profile




Alamat Entitas Anak, Entitas
Asosiasi, Kantor Wilayah, dan
Kantor Area
Address of Subsidiaries, Association Entities, Regional Offices,
and Area Offices



PT Pegadaian                                                    PT Balai Lelang Artha Gasia (Entitas Anak)
Jl. Kramat Raya No. 162 Jakarta 10430, Indonesia PO Box 1090    Jl. Kramat Raya No. 162 Central Jakarta 10430
Telepon    : +62-21 315 5550                                    Telepon		            : +62-21 315 5550
Faks       : +62-21 391 4221                                    Faks		               : +62-21 391 4221
Email      : sekper.pusat@pegadaian.co.id                       Email		              : arthagasia@arthagasia.com
Situs Web : www.pegadaian.co.id                                 Situs Web            : www.arthagasia.com
PT Pesonna Optima Jasa (Entitas Anak)                           PT Pegadaian Galeri Dua Empat (Entitas Anak)
Gedung Kenari Baru Lantai 4 No. S-406                           Wisma Bhakti Mulya #311
Jl. Salemba Raya No. 2 Jakarta Pusat 10430                      Jl. Kramat Raya No. 160 Jakarta Pusat 10430
Telepon		            : +62-21 239 51681                         Telepon		            : +62-21 310 4506
Faks		               : +62-21 391 4221                          Faks		               : +62-21 310 4506
Email		              : poj@optimajasa.co.id                     Email		              : pusat@galeri24.co.id
Situs Web            : www.optimajasa.co.id                     Situs Web            : www.galeri24.co.id
PT Pesonna Indonesia Jaya (Entitas Anak)                        PT Pefindo Biro Kredit (Entitas Asosiasi)
Gedung Kenari Baru Lantai 4                                     Gedung Bursa Efek Indonesia, Tower 1 Lantai 1
Jl. Salemba Raya No. 2 Jakarta Pusat, 10430                     Jl. Jenderal Sudirman Kav. 52-53, Kawasan SCBD
Telepon		            : +62-21 319 26149                         Jakarta Selatan 12910
Faks		               : +62-21 391 4221                          Telepon		            : +62-21 515 4501
Email		              : corsec@pesonna.co.id                     Faks		               : +62-21 515 4503
Situs Web            : www.pesonna.co.id                        Situs Web            : IdScore.id



Alamat Kantor Wilayah (KANWIL)
Regional Offices Address
                                                                          Alamat
         KANWIL
                                                                          Address
KANWIL I Medan               Jl. Pegadaian No. 112, Medan, Sumatera Utara 20151
KANWIL II Pekanbaru          Jl. Tuanku Tambusai No. 821, Kel. Labuh Baru Barat, Kec. Payung Sekaki, Pekanbaru, Riau 28291
KANWIL III Palembang         Jl. Merdeka No. 11, Palembang, Sumatera Selatan 30132
KANWIL IV Balikpapan         Jl. Jendral Sudirman No. 38, Stalkuda, Balikpapan, Kalimantan Timur 76114
KANWIL V Manado              Jl. Dr. Soetomo No. 199, Pinaesaan Manado, Sulawaesi Utara 95221
KANWIL VI Makassar           Jl. Pelita Raya, Blok A 24/3, Kel. Buakana, Kec. Rappocini, Kota Makassar, Sulawesi Selatan
KANWIL VII Denpasar          Jl. Raya Puputan, No. 23C, Renon, Bali
KANWIL VIII Jakarta 1        Jl. Senen Raya No. 36, DKI Jakarta 10410
KANWIL IX Jakarta 2          Jl. Senen Raya No. 36 Jakarta-10410, DKI Jakarta
KANWIL X Bandung             Jl. Pungkur No. 125, Bandung, Jawa Barat 40252
KANWIL XI Semarang           Jl. Ki Mangunsarkoro No. 7, Semarang, Jawa Tengah 50241
KANWIL XII Surabaya          Jl. Dinoyo No. 79, Surabaya, Jawa Timur 60265




154                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 155
Alamat Kantor Area
Area Offices Address


                                                                         Alamat Kantor Area
   KANWIL              Area
                                                                         Area Offices Address
Medan          Area Medan 1         Jl. Pegadaian No. 112, Kel. Aur, Kec. Medan Maimun, Kota Medan 20151
               Area Medan 2         Jl. Sakti Lubis No. 24, Kel. Sitirejo II, Kec. Medan Amplas, Kota Medan 20217
               Area Banda Aceh      Jl. Imam Bonjol No. 14, Kel. Kampung Baru, Kec. Baiturrahman, Kota Banda Aceh 23242
               Area Rantau Prapat   Jl Jendral Sudirman No 16 Kel Teladan Kec. Siantar Barat, Kota Pematang Siantar
Pekanbaru      Area Pekanbaru       Jl. Jenderal Sudirman No. 168, Tengkerang Sel., Bukit Raya, Kota Pekanbaru, Riau 28128
               Area Batam           Komp. Ruko Rafflesia Blok B No. 3, Batam Center, Batam
               Area Padang          Jl. Belakang Tangsi No. 16, Padang, Sumatera Barat 25121
Palembang      Area Palembang       Jl. Demang Lebar Daun, Ruko Duta Demang No. 3-4, Palembang 30137
               Area Lampung         Jl. WR Supratman No. 08, Teluk Betung, Bandar Lampung
               Area Jambi           Jl. Gatot Subroto No. 264, Jambi
Balikpapan     Area Banjarmasin     Jl. Pegadaian No.1, Pekapuran Laut, Banjarmasin, Kalimantan Selatan 70233
               Area Pontianak       Jl. Hos Cokroaminoto No.264, Pontianak 78117 Kalimantan Barat
               Area Samarinda       Jl. Ir. H. Juanda Komp Ruko Plasa Juanda Blok A No.7, Samarinda, Kalimantan Timur 75124
               Area Balikpapan      Jl. Sudirman No. 39, Kel. Klandasan Ulu, Kec. Balikpapan Kota, Balikpapan, Kalimantan
                                    Timur
               Area Tarakan         Jl. Yos Sudarso No. 9, Tarakan, Kalimantan Utara 77112
Manado         Area Manado 1        Jl. Piere Tendean, Kawasan Mega Mas Boulevard, Lingkungan 3, Kel. Sario Utara, Sario
                                    Manado, Sulawesi Utara 95114
               Area Manado 2        Jl. Yos Sudarso No. 3, Bitung, Sulawesi Utara
               Area Gorontalo       Jl. HB Jassin No. 264, Kel. Dulalowo, Gorontalo 96128
               Area Palu            Jl. Dr. Sam Ratulangi No. 60, Palu, Sulawesi Tengah 94118
               Area Jayapura        Jl. Gerilyawan No. 1 F Lt. 2, Kel. Awiyo Distrik Abepura, Kota Jayapura, Papua
               Area Sorong          Jl. Selat Seram No. 4, Remu Selatan, Sorong, Papua Barat 98400
Makassar       Area Makassar 1      Jl. Sulawesi No. 285, Makassar
               Area Makassar 2      Jalan A. Mappanyukki No.49 , Kunjung Mae, Kecamatan Mariso, Lantai 4, Kota Makassar,
                                    Propinsi Sulawesi Selatan 90125
               Area Pare-pare       Jl. Singa No. 35, Kodya Pare-pare
               Area Kendari         Jl. Mayjend. Sutoyo No. 96, Kodya Kendari
               Area Palopo          Jl. Andi Kambo No. 43, Kel. Salekoe, Kec. Wara Timur, Kota Palopo
               Area Bantaeng        Jl. Manggis No. 69, Bantaeng
               Area Ambon           Jl. W.R. Supratman No. 34, Ambon
Denpasar       Area Denpasar        Jl. Raya Puputan No. 23 C Renon, Bali
               Area Denpasar 2      Jl. Gunung Batukaru No. 9, Semarapura, Semarapura Kaja, Klungkung, Klungkung, Bali
               Area Ampenan         Jl. Koperasi No. 1 Ampenan, Lombok Barat 83112
               Area Dompu           Jl. Udang No Dompu, Bima 84213
               Area Ende            Jl. Garuda No. 1, Ende
               Area Kupang          Jl. Brawijaya No. 1, Kupang 855221
Jakarta 1      Area Senen           Jl. Senen Raya No. 36, DKI Jakarta, 10410
               Area KramatJati      Jl. Jatinegara Barat No. 3A, Jatinegara, Balimester 13310
               Area Bogor           Jl. Ir Juanda No. 02, Bogor Tengah, Kota Bogor, Jawa Barat 16123
               Area Jatiwaringin    Jl. Raya Jatiwaringin Ruko Asem Baru No. 5-6, Jawa Barat 17411
               Area Bekasi          Jl. Ir. H. Juanda No. 28, Jawa Barat 17141
Jakarta 2      Area Tanjung Priuk   Jl. Rawabadak No.1 No. 1 RT. 04/12 Rawabadak Utara, Koja, Jakarta Utara 14320
               Area Tangerang       Jl. A. Damjati No.7 No. 7 RT. 51/07, Sukarasa, Tangerang, Banten 15111
               Area Cirendeu        Jl. Aria Putra No. 11 RT. 01/09, Ciputat, Tangerang,
               Area Kalideres       Jl. Peta Utara No. 27 RT. 01/07, Pegadungan, Jakarta Barat
               Area Kebayoran Baru Jl. Raya Ragunan No. P5, RT. 00 RW. 00, Pasar Minggu, Jati Padang, Pasar Minggu,
                                   Jakarta Selatan
Bandung        Area Bandung 1       Jl. Jend. Ahmad Yani No. 240, Kacapiring, Batununggal, Bandung
               Area Bandung 2       Jl. Sukup Baru No. 1A, Bandung 40612
               Area Cirebon         Jl. Palang Merah No. 1, Cirebon
               Area Tasikmalaya     Jl. Oto Iskandardinata No. 08, Tasikmalaya 46113 Semarang




PT Pegadaian | 2023 Annual Report                                                                                     155
Page 156
 Profil Perusahaan
 Company Profile




                                                                      Alamat Kantor Area
   KANWIL              Area
                                                                      Area Offices Address
Semarang       Area Semarang        Jl. Sidodadi Barat No. 2A, Semarang, Jawa Tengah 50124
               Area Surakarta       Jl. Sutan Syahrir No. 39, Surakarta, Jawa Tengah
               Area Yogyakarta      Jl. Gadean No.3, Ngupasan, Yogyakarta 55122
               Area Purwokerto      Jl. Jenderal Soedirman No. 299, Purwokerto, Jawa Tengah 53146
               Area Tegal           Jl. KS Tubun No. 46, Kejambon, Tegal, Jawa Tengah 52115
               Area Pati            Jl. Jend. Sudirman No. 80, Kudus Kota, Kudus, Jawa Tengah 59312
Surabaya       Area Surabaya 1      Jl. Kapasari No. 7, Surabaya
               Area Surabaya 2      Jl. Mojopahit No. 116, Sidoarjo
               Area Madiun          Jl. Cokroaminoto No. 45, Madiun 63153
               Area Pamekasan       Jl. P. Diponegoro No. 98, Pamekasan 69315
               Area Malang          Jl. Ade Irma Suryani No. 2, Malang
               Area Jember          Jl. Samanhudi No. 47, Jember 68131
               Area Probolinggo     Jl. Panglima Sudirman No. 75, Probolinggo 67214



Jaringan Outlet yang Beroperasi di Hari Minggu
Outlet Networks Operating in Sunday


  No.                KANWIL                                    Area                                    Outlet
   1.   Palembang                           Palembang                                  UPC Mall Palembang Square
   2.   Palembang                           Palembang                                  UPC PTC Mall
   3.   Palembang                           Palembang                                  UPC Opi Mall
  4.    Balikpapan                          Banjarmasin                                UPC Duta Mall
   5.   Balikpapan                          Pontianak                                  UPC Matahari Mall
  6.    Balikpapan                          Pontianak                                  UPC Mega Mall
   7.   Manado                              Jayapura                                   UPC Kota Baru
  8.    Makassar                            Kendari                                    UPC Lapulu
  9.    Makassar                            Kendari                                    UPC Mall Mandonga
  10.   Denpasar                            Ampenan                                    UPC Gerung
  11.   Denpasar                            Dompu                                      UPC Risanae
  12.   Denpasar                            Dompu                                      UPS Bima
  13.   Jakarta 2                           Tanjung Priok                              UPC Mall Artha Gading
  14.   Semarang                            Semarang                                   UPC Poncol




  156                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 157
Informasi pada Situs
Web Perusahaan
Information on the Company’s Website


Website resmi Pegadaian merupakan sarana pemenuhan                             The official Pegadaian website is a means of fulfilling
keterbukaan informasi publik, yang memberikan                                  public information disclosure, which provides
informasi yang komunikatif dan up-to-date mengenai                             communicative and up-to-date information about
Perseroan, sesuai dengan prinsip transparansi dan                              the Company, in accordance with the principles of
keterbukaan. Pegadaian telah melengkapi situs web                              transparency and openness. Pegadaian has completed
dengan alamat www.pegadaian.co.id sesuai dengan                                a website with the address www.pegadaian.co.id in
ketentuan yang diatur oleh Peraturan Otoritas Jasa                             accordance with the provisions regulated by Financial
Keuangan No. 8/POJK.04/2015 tentang Situs Web                                  Services Authority Regulation No. 8/POJK.04/2015
Emiten atau Perusahaan Publik. Informasi yang telah                            concerning Issuer or Public Company Website.
dimuat dalam website adalah mengenai pemegang                                  The information contained on the website is about
saham, struktur grup perusahaan, analisis kinerja                              shareholders, company group structure, financial
keuangan, laporan keuangan 5 tahun terakhir serta                              performance analysis, financial statements for the last 5
profil Dewan Komisaris dan Direksi, yang senantiasa                            years as well as profiles of the Board of Commissioners
diperbaharui secara berkala.                                                   and Board of Directors, which are updated regularly.


Selain itu, situs web ini juga memuat informasi seputar                        Apart from that, this website also contains information
korporasi Pegadaian, produk dan jasa seperti simulasi                          about Pegadaian corporation, products and services
gadai dan emas, pengadaan, hingga berita terkini.                              such as pawn and gold simulation, procurement, and
Terdapat juga kanal Pejabat Pengelola Informasi                                the latest news. There is also Pegadaian Information
dan Dokumentasi (PPID) Pegadaian, sebagai bentuk                               and Documentation Management Officer (PPID)
implementasi prinsip-prinsip tata kelola perusahaan                            channel, as a form of implementation of the principles
yang baik.                                                                     of good corporate governance.


Situs web ini menjadi portal yang dapat diakses secara                         This website is an openly accessible portal, with the
terbuka, dengan tujuan memberikan informasi yang                               aim of providing comprehensive information about
komprehensif tentang Pegadaian kepada khalayak luas.                           Pegadaian to public.


                            Uraian                                    Ketersediaan                           Keterangan
                          Description                                  Availability                          Description
Informasi pemegang saham sampai dengan pemilik akhir individu
Information on shareholders to the ultimate individual ownership            ✔         Terdapat pada menu Profil > Struktur Grup Perusahaan
                                                                                      Available on the Profile menu > Company’s Group Structure
Isi Kode Etik
Code of Conduct
Informasi Rapat Umum Pemegang Saham (RUPS) paling
                                                                            ✔         Terdapat pada menu Tata Kelola > Kode Etik
                                                                                      Available on the Governance menu > Code of Conduct
                                                                                      Pegadaian bukan perusahaan terbuka, dengan demikian tidak
kurang meliputi bahan mata acara yang dibahas dalam RUPS,                             terikat untuk mempublikasikan informasi RUPS pada situs web.
ringkasan risalah RUPS, dan informasi tanggal penting yaitu                           Informasi hasil RUPS dilaporkan Pegadaian kepada OJK dan
tanggal pengumuman RUPS, tanggal pemanggilan RUPS,                                    BEI dan telah ditayangkan dalam keterbukaan informasi pada
tanggal RUPS, tanggal ringkasan risalah RUPS diumumkan                                situs web www.idx.co.id
Information on General Meeting of Shareholders (GMS) at least                X        Pegadaian is not a public company, so it is not required to
including agendas of GMS, minutes of GMS, and information                             published GMS information on the website. GMS information
of important date, among others, GMS announcement date,                               result was reported directly to FSA and IDX and has been
GMS summon date, GMS date, and the announcement of GMS                                published on the information transparency on www.idx.co.id
minutes
Laporan keuangan tahunan terpisah (5 tahun terakhir)
Separated Annual Financial Statement (the last 5 years)                     ✔         Terdapat pada menu Kinerja Perusahaan > Laporan Keuangan
                                                                                      Available on the Company’s Performance menu > Financial
                                                                                      Statements
Profil Dewan Komisaris dan Direksi
Profile of the Board of Commissioners and Board of Directors                ✔         Terdapat pada menu Profil Korporasi > Manajemen
                                                                                      Available on Company Profile > Management



                                                                            ✔
Piagam/Charter Dewan Komisaris, Direksi, Komite-komite, dan                           Terdapat pada menu Tata Kelola
Unit Audit                                                                            Available on Governance menu
Board of Commissioners, Board of Directors, Committees, and
Internal Audit Charters
✔: tersedia pada situs web Pegadaian/ Available on Pegadaian’s website
x : belum tersedia pada situs web Pegadaian/ Not available on Pegadaian’s website




PT Pegadaian | 2023 Annual Report                                                                                                            157
Page 158
04
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




      Analisis dan
      Pembahasan
      Manajemen
      Management Discussion &
      Analysis
158                                 Laporan Tahunan 2023 | PT Pegadaian
Page 159
                                    04



PT Pegadaian | 2023 Annual Report    159
Page 160
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




Tinjauan Ekonomi dan Industri
Economic and Industry Overview

Analisis Makro Ekonomi                                      Macroeconomic Analysis

Dikutip dari Laporan Perekonomian Bank Indonesia            Quoted from the Bank Indonesia Economic Report for
tahun 2023, pertumbuhan ekonomi global melambat             the year 2023, global economic growth has slowed
dengan ketidakpastian yang semakin meningkat.               amidst increasing uncertainty. After recording a high
Setelah mencatat pertumbuhan tinggi sebesar 3,5%            growth of 3.5% in 2022, global economic growth
pada 2022, pertumbuhan ekonomi dunia pada 2023              in 2023 is estimated to decline to 3.0% and further
diperkirakan turun ke 3,0% dan terus melambat               slow to 2.8% in 2024. The performance of the global
menjadi 2,8% pada 2024. Kinerja ekonomi global              economy in 2023 shows a divergence in growth
pada 2023 menampakkan divergensi pertumbuhan                between advanced economies, especially the United
yang terjadi antara negara maju, terutama Amerika           States (US), which experienced relatively high growth,
Serikat (AS) yang tumbuh relatif tinggi, dengan             and Emerging Market and Developing Economies
negara-negara EMDEs yang mengalami penurunan                (EMDEs) which experienced declines and stagnation.
dan stagnasi. Pertumbuhan ekonomi negara maju               Economic growth in advanced economies is
diprakirakan akan turun dari 1,6% pada 2023 menjadi         forecasted to decline from 1.6% in 2023 to 1.4% in 2024
1,4% pada 2024 sebelum meningkat menjadi 1,7%               before increasing to 1.7% in 2025. Meanwhile, growth
pada 2025. Sementara pretumbuhan negara EMDEs               in EMDEs is expected to decrease from 4.0% in 2023
akan turun dari 4,0% pada 2023 menjadi 3,8% pada            to 3.8% in 2024 and remain stagnant at 3.8% in 2025.
2024 dan stagnan 3,8% pada 2025. Di negara maju,            In advanced economies, economic growth is driven by
pertumbuhan ekonomi didorong oleh Amerika Serikat           the United States (US) which grew relatively high at
(AS) yang tumbuh relatif tinggi yaitu 2,3% pada 2023,       2.3% in 2023, supported by household consumption
ditopang oleh konsumsi rumah tangga dan sektor jasa         and domestically-oriented service sectors.
yang berorientasi domestik.


Sementara itu, ekonomi Tiongkok melemah seiring             Meanwhile, the Chinese economy weakened along
dengan konsumsi rumah tangga dan penurunan kinerja          with household consumption and a decline in the
sektor properti. . India menjadi salah satu pusat ekonomi   performance of the property sector. India emerged
dunia, dengan pertumbuhan 6,7% pada 2023 menjadi            as one of the world’s economic centers, with growth
5,8% pada 2024 dan kembali meningkat ke 6,0% pada           of 6.7% in 2023 decreasing to 5.8% in 2024 and
2025. Negara ASEAN-5 juga menunjukkan kinerja               then increasing again to 6.0% in 2025. The ASEAN-5
yang cukup baik, dengan prakiraan pertumbuhan 4,4%          countries also showed fairly good performance, with
pada 2023 dan 2024, serta meningkat menjadi 4,6%            forecasted growth of 4.4% in 2023 and 2024, and
pada 2025. Di samping tetap kuatnya permintaan              further increasing to 4.6% in 2025. In addition to the
domestik, pertumbuhan India dan ASEAN-5 juga                continued strength of domestic demand, the growth
didukung oleh kebijakan perdagangan dan investasi           of India and the ASEAN-5 is also supported by trade
yang tetap terbuka di tengah fragmentasi geopolitik         and investment policies that remain open amidst
yang berlanjut                                              ongoing geopolitical fragmentation.


Penurunan inflasi dunia berjalan lambat di tengah           Global inflation decline is slow amidst tightening
pengetatan kebijakan moneter bank sentral di banyak         monetary policies in many countries. World inflation
negara. Inflasi dunia diprakirakan turun menjadi 6,8%       is forecasted to decrease to 6.8% by December 2023.
pada Desember 2023. Penurunan inflasi tersebut              This decline in inflation is in line with the decrease in
sejalan dengan penurunan harga energi dan pangan,           energy and food prices, easing supply constraints, and
terurainya keketatan pasokan, serta dampak dari             the impact of tightening monetary policies in many
pengetatan kebijakan moneter bank sentral di banyak         countries. However, inflation in advanced economies
negara. Meski demikian, inflasi di negara-negara maju       remains significantly above the target, at 2%, while in
masih jauh di atas sasaran yang ingin dicapai, yaitu        most EMDEs it has fallen below the target. In the US,
2% sedangkan di kebanyakan negara EMDEs telah di            inflation is expected to remain high at around 3.4% by
bawah sasaran. Di AS masih akan tinggi yaitu sekitar        the end of 2023 and is forecasted to decrease to 2.3%
3,4% pada akhir 2023 dan diprakirakan menurun ke            by the end of 2024. Similarly, in the European Union




160                                                                            Laporan Tahunan 2023 | PT Pegadaian
Page 161
2,3% pada akhir 2024. Demikian pula di Uni Eropa           and the UK, inflation is still around 2.9% and 4% by the
dan Inggris, inflasi masih sekitar 2,9% dan 4% pada        end of 2023 and is forecasted to decrease to around
akhir 2023 dan diprakirakan menurun ke sekitar 2,3%        2.3% and 2.4% by the end of 2024. Meanwhile, in
dan 2,4% pada akhir 2024. Sementara di negara              EMDEs, inflation in some countries remains above the
EMDEs, inflasi sejumlah negara masih di atas sasaran,      target, including Brazil and Mexico in Latin America.
di antaranya Brazil dan Meksiko di Amerika Latin.          Other EMDEs have managed to bring their inflation
Negara-negara EMDEs lain telah mampu menurunkan            back to target, including Indonesia.
inflasinya kembali ke sasaran, termasuk Indonesia.


Masih akan tingginya tekanan inflasi mendorong             The continued high inflation pressure is driving
pengetatan moneter negara maju dengan suku bunga           advanced economies to tighten monetary policy
tinggi yang masih akan berlangsung lebih lama (higher      with higher interest rates expected to last longer
for longer). Di AS, kisaran suku bunga Fed Funds Rate      (higher for longer). In the US, the range of the Fed
(FFR) yang saat ini 5,50 - 5,75% diperkirakan akan         Funds Rate (FFR) which is currently 5.50 - 5.75% is
dipertahankan pada paruh pertama 2024. Sementara           expected to be maintained in the first half of 2024.
itu, suku bunga kebijakan moneter di kawasan EMDEs         Meanwhile, monetary policy interest rates in the Asian
Asia akan dipertahankan lebih lama hingga tahun            EMDEs region are expected to be maintained longer
2024 untuk memitigasi dampak rambatan tingginya            until 2024 to mitigate the impact of the high interest
suku bunga negara maju. Fenomena suku bunga tinggi         rates in advanced economies. The phenomenon of
di negara maju tersebut membatasi ruang gerak bank-        high interest rates in advanced countries limits the
bank sentral di negara EMDEs untuk menurunkan              maneuvering space of central banks in EMDEs to
suku bunga kebijakan moneternya guna mendorong             lower their policy interest rates to stimulate economic
pertumbuhan ekonomi, meski inflasi di beberapa             growth, even though inflation in some countries has
negara telah mencapai sasaran.                             reached the target.


Analisa Perekonomian Nasional dan                          National Economic and Industry
Segmen Industri                                            Segment Analysis

Makro Ekonomi Indonesia Tahun 2023                         Indonesia’s Macroeconomic Analysis in
                                                           2023
Pertumbuhan ekonomi Indonesia 2023 tetap kuat di           In 2023, Indonesia’s economy maintained its strength
tengah perlambatan ekonomi global. Hal ini didorong        amidst recession. This was driven by increased domestic
oleh peningkatan permintaan domestik dan kinerja           demand and continued positive export performance.
ekspor yang terus positif. Pertumbuhan ekspor didukung     Export growth was supported by strong demand from
oleh permintaan kuat dari mitra perdagangan utama.         major trading partners, while Indonesia itself enjoyed
Indonesia sendiri menikmati “surplus” pada kenaikan        surpluses due to rising commodity prices. Household
harga beberapa komoditas. Konsumsi rumah tangga            consumption increased alongside improved mobility
meningkat seiring dengan peningkatan mobilitas dan         and purchasing power, coupled with decreased inflation.
daya beli yang meningkat, serta penurunan inflasi.         The performance of Indonesia’s Balance of Payments
Kinerja Neraca Pembayaran Indonesia (NPI) mendukung        (BOP) supported external stability. The strengthening
tetap terjaganya stabilitas eksternal. Penguatan nilai     of the Rupiah exchange rate continued in line with Bank
tukar Rupiah berlanjut sejalan dengan konsistensi          Indonesia’s monetary policy consistency and the easing
kebijakan moneter Bank Indonesia dan mulai meredanya       of global financial market uncertainties.
ketidakpastian pasar keuangan global.


Berdasarkan      Lapangan     Usaha     (LU),   kinerja    Based on the Field of Business (FOB), economic
perekonomian terutama didorong oleh Perdagangan            performance was mainly driven by Wholesale and
Besar dan Eceran, Industri Pengolahan, serta Konstruksi.   Retail Trade, Manufacturing Industry, and Construction.
Bank Indonesia memperkirakan pertumbuhan ekonomi           Bank Indonesia projected economic growth in 2023
2023 berada dalam kisaran 4,5-5,3%. Pada 2024,             to be in the range of 4.5-5.3%. In 2024, consumption,
kinerja konsumsi, baik swasta maupun Pemerintah, dan       both private and government, and investment are
investasi diperkirakan terus meningkat sejalan dengan      expected to continue to increase in line with strong
keyakinan konsumsi masyarakat yang tetap kuat,             consumer confidence, the positive impact of elections,
dampak positif pelaksanaan Pemilu, serta keberlanjutan     and the continuation of National Strategic Projects
pembangunan Proyek Strategis Nasional (PSN).               (NSPs) development.




PT Pegadaian | 2023 Annual Report                                                                              161
Page 162
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




Dari segi inflasi, Indonesia pada tahun 2023 terbilang    In terms of inflation, Indonesia managed to gradually
dapat mengendalikan tingkat inflasi yang turun secara     control the inflation rate in 2023. In the second quarter
bertahap. Pada kuarter kedua tahun 2023, inflasi turun    of 2023, inflation dropped to 4.0% (yoy), compared
4,0% (yoy) dimana pada tahun sebelumnya berapa            to the previous year’s peak of 5.6% (yoy) in Q4 2022.
pada level tertinggi di 5,6% (yoy) pada Q4 tahun 2022.    However, high inflation rates in Indonesia are still
Akan tetapi, tingkat inflasi yang tinggi di Indonesia     prevalent in the eastern part of the country. Eastern
sendiri masih didominasi pada Indonesia bagian timur.     Indonesia regions experiencing high inflation include
Wilayah Indonesia Timur yang mengalami tingkat            East Nusa Tenggara, North Sulawesi, Maluku, West
inflasi tinggi yaitu pada Nusa Tenggara Timur, Sulawesi   Papua, and West Sulawesi. The inflation increase is
Utara, Maluku, Papua Barat, dan Sulawesi Barat.           attributed to higher air transportation fares and some
Kenaikan inflasi tersebut disebabkan oleh kenaikan        food price hikes due to weather/climate disturbances
tarif angkutan udara dan beberapa kenaikan harga          and sea waves, affecting logistics costs for several
pangan karena gangguan cuaca/iklim dan gelombang          staple foods and others. Meanwhile, inflation rates in
laut sehingga hal ini mampu mempengaruhi tingkat          Java region have stabilized.
biaya logistik untuk beberapa bahan pokok dan
lainnya. Sedangkan tingkat inflasi pada wilayah Jawa
sudah menuju pada tingkat inflasi yang jauh lebih
stabil.


Di tengah beberapa bank sentral negara lain menaikkan     Amidst some central banks in other countries raising
suku bunga acuan, mengikuti tren kebijakan moneter        reverse repo rate, following the trend of The Fed’s
The Fed menaikkan 25 basis poin pada 26-27 Juli           monetary policy rate hike by 25 basis points on
2023 (menjadi suku bunga acuan tertinggi sepanjang        July 26-27, 2023 (becoming the highest benchmark
22 tahun di Amerika Serikat). Tidak membuat Bank          interest rate in 22 years in the United States), Bank
Indonesia secara reaktif mengambil kebijakan yang         Indonesia did not reactively take the same policy.
sama. Bank Indonesia sendiri baru menaikkan suku          Bank Indonesia only raised the 7-day reverse repo
bunga 7-day reverse repo rate pada Rapat Dewan            rate during the Bank Indonesia Board of Governors
Gubernur (RDG) Bank Indonesia pada 18-19 Oktober          Meeting on October 18-19, 2023, deciding to increase
2023 dan memutuskan untuk menaikkan BI 7-day              the BI 7-day reverse repo rate (BI7DRR) by 25 bps to
reverse repo rate (BI7DRR) sebesar 25 bps menjadi         6.00%, the Deposit Facility rate by 25 bps to 5.25%,
6,00%, suku bunga Deposit Facility sebesar 25 bps         and the Lending Facility rate by 25 bps to 6.75%.
menjadi 5,25%, dan suku bunga Lending Facility            This policy was taken as a preemptive and forward-
sebesar 25 bps menjadi 6,75%. Kebijakan ini diambil       looking step due to the Rupiah’s depreciation nearing
sebagai langkah preemptive dan forward looking atas       the psychological threshold of 16,000 Rupiah per
nilai tukar Rupiah yang mengalami depresiasi hingga       US dollar. Although macroeconomically, Indonesia’s
akan mencapai angka psikologis 16.000 rupiah per          inflation remained controlled. The Rupiah exchange
satu dolar Amerika. Meskipun secara makro ekonomi,        rate against the US dollar on December 29, 2023,
inflasi Indonesia pada level yang tetap terkendali.       opened at (bid) Rp 15,440 per US dollar, a much
Nilai tukar Rupiah terhadap dolar Amerika pada 29         more stable condition compared to the third quarter
Desember 2023 dibuka pada level (bid) Rp 15.440           of 2023, particularly in October 2023. The Company
per dolar Amerika, kondisi tersebut jauh lebih stabil     continues to monitor macroeconomic analysis of
dibandingkan pada quarter 3 tahun 2023 tepatnya           Indonesia regularly, especially concerning the volatility
pada bulan Oktober 2023. Perseroan tetap melakukan        of the Rupiah exchange rate against the US dollar,
fungsi pengawasan terkait dengan analisis makro           which directly impacts the conversion of Indonesia’s
ekonomi Indonesia secara berkala terutama terkait         gold prices.
dengan volatilitas nilai tukar Rupiah terhadap dolar
Amerika yang berdampak langsung pada konversi
harga emas Indonesia.




162                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 163
Analisis Posisi Pegadaian di Industri Jasa                   Pawn Business and Multi-finance Industry
Gadai dan Multifinance                                       Position Analysis for Pegadaian
Posisi Pegadaian di industri jasa gadai dan multifinance     Pegadaian’s position in the pawn and multi-finance
dapat dilihat dari jumlah aset yang dimiliki. PT             services industry can be seen from the number of
Pegadaian menunjukkan kinerja keuangan yang                  assets it owns. PT Pegadaian demonstrated solid
solid yang mengukuhkan posisinya sebagai pemain              financial performance which confirmed its position
utama. Meskipun memiliki rasio kas yang rendah               as a major player. Despite having a low cash ratio of
pada 0,58%, PT Pegadaian memiliki kemampuan                  0.58%, PT Pegadaian has excellent ability to fulfill its
yang sangat baik untuk memenuhi kewajiban jangka             short-term obligations, as reflected by its high current
pendeknya, sebagaimana tercermin dari rasio lancar           ratio of 149.90%. With ROA of 5.60% and ROE of
yang tinggi sebesar 149,90%. Dengan ROA sebesar              14.33%, PT Pegadaian is efficient in generating profits
5,60% dan ROE sebesar 14,33%, PT Pegadaian                   from its assets and using its equity capital to provide
efisien dalam menghasilkan laba dari asetnya dan             good profits for shareholders. In terms of operational
menggunakan modal ekuitasnya untuk memberikan                efficiency, PT Pegadaian also excellent with a BOPO of
keuntungan yang baik bagi pemegang saham. Dalam              66.10%, indicating lower operational costs compared
hal efisiensi operasional, PT Pegadaian juga unggul          to multi-finance companies. Apart from that, PT
dengan BOPO sebesar 66,10%, menunjukkan biaya                Pegadaian also shows good asset quality with low
operasional yang lebih rendah dibandingkan dengan            NPL of 0.85%, confirming great trust of creditors.
perusahaan multifinance. Selain itu, PT Pegadaian            Thus, PT Pegadaian remains in strong position in the
juga menunjukan kualitas aset yang baik dengan NPL           pawn and multi-finance services industry, maintaining
yang rendah sebesar 0,85%, menegaskan kepercayaan            its reputation as reliable and trusted financial service
yang besar dari para peminjam. Dengan demikian, PT           provider for the Indonesian people, as shown in the
Pegadaian tetap berada di posisi yang kuat dalam             following table:
industri jasa gadai dan multifinance, menjaga reputasi
sebagai penyedia layanan keuangan yang andal dan
terpercaya bagi masyarakat Indonesia, sebagaimana
tabel berikut ini:


Posisi Pegadaian di industri jasa gadai dan multifinance     The position of Pegadaian in the pawn and multifinance
dapat dilihat dari tabel berikut:                            industry can be seen from this table:



                 Rasio                                                                        Multifinance
                                                           Pegadaian
                 Ratio                                                                        Multi-finance
ROA                                                         5,60%                                5,58%
ROE                                                         14,33%                               14,98%
BOPO                                                        66,10%                              76,89%
NPL                                                         0,85%                                2,44%




PT Pegadaian | 2023 Annual Report                                                                                163
Page 164
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




Tinjauan Operasional
Operational Overview

Strategi Pegadaian Tahun 2023                              Pegadaian’s Strategy in 2023

Guna menjamin inisiatif strategis yang selaras             To ensure strategic initiatives align with shareholder
dengan pencapaian shareholder’s aspiration dan             aspirations and RJP achievements, a business strategy
RJP, digunakan skema business strategy map yang            map scheme is used to depict strategic focuses and
menggambarkan fokus strategi dan fokus lead                lead performance indicators aligned with the G-STAR+
indicator kinerja perusahaan yang selaras dengan           strategy in the RJPP 2020-2024. Against the backdrop
strategi G-STAR+ dalam RJPP 2020-2024. Dengan              of global and national economic uncertainties, the
dilatarbelakangi ketidakpastian ekonomi global dan         spirit of economic recovery in the pandemic era,
nasional, semangat pemulihan ekonomi di era pandemi,       and the synergy of the ultra-micro ecosystem, the
serta sinergi ekosistem ultra mikro, maka pada tahun       Company has chosen the theme “Growing Stronger,
2023 perusahaan memilih tema “Growing Stronger,            Achieve Higher” for 2023, with a focus on the Annual
Achieve Higher”, dengan fokus Annual Thematic 2023         Thematic 2023, emphasizing:
yang menitikberatkan pada:


1.   Rapid Growth sebagai strategi bisnis yang meliputi:   1.   Rapid Growth as a business strategy, including:
     a. Retention (Rollover): Fokus strategi untuk scale        a. Retention (Rollover): Strategy focus to scale up
        up pelanggan menjadi Customer Loyalty dan                  customers into Customer Loyalty and prevent
        mencegah mereka beralih ke kompetitor.                     them from switching to competitors.
     b. Acquisition (New Customer): Fokus strategi              b. Acquisition (New Customer): Strategy focus to
        untuk mengakuisisi pelanggan melalui market                acquire customers through market penetration,
        penetration, market development, product                   market development, product development, or
        development atau diversification.                          diversification.
     c. Booster (Scale-up B2B): Fokus strategi untuk            c. Booster (Scale-up B2B): Strategy focus for
        percepatan bisnis melalui program Cross                    business acceleration through Cross Selling
        Selling. Sinergi dengan mitra strategis dan                programs. Synergy with strategic partners and
        Customer Experience.                                       Customer Experience.


2. Enabler Business sebagai strategi supporting dari       2. Enabler Business as supporting strategies,
   bisnis yang meliputi:                                      including:
   a. Productivity    Accelerator:     Fokus    strategi      a. Productivity Accelerator: Strategy focus on
      peningkatan produktivitas SDM dan Teknologi                 improving human resources productivity and
      Informasi sebagai accelerator pertumbuhan                   Information Technology as business growth
      bisnis melalui process improvement.                         accelerators through process improvement.
   b. Risk    Mitigation:   Fokus      strategi   untuk       b. Risk Mitigation: Strategy focus on improving the
      meningkatkan kualitas aset produktif serta                  quality of productive assets and as an accelerator
      sebagai accelerator peningkatan peluang bisnis              for increasing business opportunities through
      melalui proses identifikasi risiko.                         risk identification processes.
   c. Sustainable Resilience: Fokus strategi prioritas        c. Sustainable Resilience: Priority strategy focus
      keberlanjutan bisnis dengan meningkatkan                    on business sustainability by enhancing
      ketahanan bisnis, lingkungan, sosial dan tata               business resilience, environmental, social, and
      kelola.                                                     governance (ESG).


Fokus Annual Thematic tersebut diharapkan dapat            The focus on the Annual Thematic is expected to lead
membawa Perusahaan dalam mencapai target yang              the Company in achieving the set targets for 2023
telah ditetapkan pada tahun 2023 dengan 5 sasaran          with 5 objective targets: increasing active customers,
objective yaitu peningkatan nasabah aktif, peningkatan     increasing Active OSL, reducing NPL, improving BOPO
OSL Aktif, penurunan NPL, Efisiensi BOPO, serta            efficiency, and increasing profits. Furthermore, the
peningkatan laba. Kemudian, 2 Fokus Annual Thematic        alignment process for the 2 Annual Thematic focuses
telah dilakukan proses alignment melalui house of          has been conducted through the house of strategy, as
strategy, sebagaimana dideskripsikan pada grafis di        described in the graphic below:
bawah ini:

164                                                                            Laporan Tahunan 2023 | PT Pegadaian
Page 165
                                                                                                                                                                                         Our Roadmap RJPP 2022-2023)
                                                                                                Elevate

                                                                                          Growing Stronger:

                                                                Peningkatan skala bisnis melalui Integrated Financial & Gold Ecosystem
                                                                                                                                                                                      Our Annual Thematic RKAP 2023
                                                             Increasing business scale through the Integrated Financial & Gold Ecosystem


                                                                             Nasabah     OSL          NPL         BOPO            Laba                                                            Our Objective’s RKAP 2023


                                                                             Rapid Growth (Business Strategy)
                                                                                                                                                                                      Our Business
Our Focus Strategy RKAP 2023




                                                                                                                                                                                      Strategic Initiative’s RKAP 2023
                                   Fokus strategi untuk scale up pelanggan                 Fokus strategi untuk mengakuisisi                   Fokus strategi untuk mengakuisisi
                                   menjadi Customer Loyalty dan mencegah                pelanggan melalui market penetration,               pelanggan melalui market penetration,     1. Penguatan Bisnis Inti (Retention)
                                        mereka beralih ke competitor                   market development, product development             market development, product development    2. Perluasan Bisnis Syariah (Acquisition)
                                   Focus strategy to scale up customers to                        atau diversification                                atau diversification            3. Monoline Business Model (Acquisition)
                                    become Customer Loyalty and prevent                 Focus strategy on acquiring customers               Focus strategy on acquiring customers     4. New Revenue Stream (Acquisition)
                                     them from switching to competitors                   through market penetration, market                  through market penetration, market      5. Market Penetration (Booster)
                                                                                        development, product development or                 development, product development or       6. Penguatan Channel & Layanan (Acquisition)
                                            Retention (Rollover)                                     diversification                                     diversification              1. Strengthening Core Business (Retention)
                                                                                                                                                                                      2. Sharia Business Expansion (Acquisition)
                                                                                             Acquisition (New Customer)                          Acquisition (New Customer)           3. Monoline Business Model (Acquisition)
                                                                                                                                                                                      4. New Revenue Stream (Acquisition)
                                                                                                                                                                                      5. Market Penetration (Booster)
                                                                                                                                                                                      6. Strengthening Channels & Services (Acquisition)

                                                                             Rapid Growth (Business Strategy)

                                                                                                                                                                                      Our Supporting
                                           Productivity Accelerator                                 Risk Mitigation                                 Sustainable Resilience
                                                                                                                                                                                      Strategic Initiative’s RKAP 2023
                                           Fokus strategi peningkatan                     Fokus strategi untuk menigkatkan                          Fokus strategi prioritisasi
                                       produktivitas SDM dan Teknologi                   kualitas asset produktif serta sebagai                    keberlanjutan bisnis dengan        1. Use-case Analytic (Productivity Accelerator)
                                         Informasi sebagai accelerator                     accelerator peningkatan peluang                       meningkatkan ketahanan bisnis,       2. Sustainable Finance (Sustainable Resilience)
                                      pertumbuhan bisnis melalui process                   bisnis melalui prosesi identifikasi                 lingkungan, sosial, dan tata Kelola    3. Peningkatan Kualitas Kredit (Risk Mitigation)
                                                 improvement                                               risiko                                 Focus on prioritizing business      4. Penguatan Brigade Madani (Productivity Accelerator)
                                         Focus on strategy to increase                       Focus strategy to improve the                    sustainability strategy by increasing   5. Scale Up Human Capital (Productivity Accelerator)
                                        HR productivity and Information                     quality of productive assets and                  business, environmental, social and     6. Enhance Integrated IT (Productivity Accelerator)
                                         Technology as accelerator for                     act as accelerator for increasing                         governance resilience            7. Integrated Govermance, Risk & Compliance (Sustainable Resilience)
                                       business growth through process                    business opportunities through risk                                                         8. Work Process Automation (Productivity Accelerator)
                                                 improvement                                      identification process                                                              1. Use-case Analytic (Productivity Accelerator)
                                                                                                                                                                                      2. Sustainable Finance (Sustainable Resilience)
                                                                                                                                                                                      3. Improving Credit Quality (Risk Mitigation)
                                                                                                                                                                                      4. Strengthening the Civil Brigade (Productivity Accelerator)
                                                                                                                                                                                      5. Scale Up Human Capital (Productivity Accelerator)
                                                                                                                                                                                      6. Enhance Integrated IT (Productivity Accelerator)
                                                                                                                                                                                      7. Integrated Governance, Risk & Compliance (Sustainable Resilience)
                                                                                                                                                                                      8. Work Process Automation (Productivity Accelerator)




Grafis di atas merupakan rangkaian end-to-end                                                                                            The above graphic represents an end-to-end corporate
strategi korporasi yang memuat:                                                                                                          strategy framework that includes:
    a. Aspek-aspek         yang        melatarbelakangi                                                                                      a. Aspects underlying the formulation of
       penyusunan strategi, seperti aspek ekonomi,                                                                                              the strategy, such as economic, business,
       bisnis, operasional, teknologi, dan sumber daya                                                                                          operational,    technological,     and     human
       manusia.                                                                                                                                 resources aspects.
    b. Prioritas Kementerian BUMN yakni Nilai                                                                                                b. Priority areas of the Ministry of State-Owned
       Ekonomi & Sosial Untuk Indonesia, Inovasi                                                                                                Enterprises, namely Economic & Social Value
       Model     Bisnis,   Kepemimpinan      Teknologi,                                                                                         for Indonesia, Business Model Innovation,
       Peningkatan Investasi, Pengembangan Talenta,                                                                                             Technological       Leadership,       Investment
       dan ditambah dengan unsur yang juga menjadi                                                                                              Enhancement, Talent Development, and
       perhatian manajemen dan pemegang saham                                                                                                   supplemented by elements that are also of
       yakni Good Corporate Governance (GCG).                                                                                                   concern to management and shareholders,
                                                                                                                                                namely Good Corporate Governance (GCG).
                               c. 14 Inisiatif Strategis yang menjadi upaya atau                                                             c. 14 Strategic Initiatives that represent the
                                  cara perusahaan untuk mewujudkan target                                                                       Company’s efforts or ways to achieve the
                                  kinerja tahun 2023, yang mengacu pada                                                                         performance targets for 2023, which refer to
                                  keenam prioritas BUMN dan juga fokus annual                                                                   the six priorities of State-Owned Enterprises
                                  thematic tahun 2023. Ke-14 Inisiatif Strategis                                                                and also the annual thematic focus for 2023.
                                  tersebut antara lain:                                                                                         These 14 Strategic Initiatives include:
                                   • Penguatan Bisnis Inti meliputi penguatan                                                                    • Strengthening Core Business involves
                                      produk/fitur dan proses bisnis, berorientasi                                                                   strengthening    products/features      and
                                      pada       peningkatan    kinerja     bisnis                                                                   business processes, focusing on improving
                                      Konvensional.                                                                                                  the performance of conventional businesses.
                                   • Perluasan        Bisnis  Syariah    meliputi                                                                • Sharia      Business    Expansion     involves
                                      pengembangan produk/fitur dan proses                                                                           developing Sharia products/features and
                                      bisnis, berorientasi pada peningkatan                                                                          business processes, focusing on improving
                                      kinerja bisnis Syariah.                                                                                        the performance of Sharia businesses.
                                   • Monoline        Business  Model     meliputi                                                                • Monoline       Business     Model     involves
                                      peningkatan portofolio dan skala bisnis                                                                        increasing the portfolio and scale of Micro
                                      Mikro melalui alignment produk dengan                                                                          businesses through product alignment
                                      Group Holding                                                                                                  with the Group Holding.


PT Pegadaian | 2023 Annual Report                                                                                                                                                                                                     165
Page 166
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




       •   New Revenue Stream meliputi perluasan/                  •   New Revenue Stream involves expanding/
           eksplorasi bisnis baru untuk mendapatkan                    exploring new businesses to tap into new
           new potential market melalui pengembangan                   potential markets through the development
           produk baru dan inorganic growth.                           of new products and inorganic growth.
       •   Penetrasi     Pasar     Korporasi      melalui          •   Corporate Market Penetration involves
           peningkatan penetrasi pasar korporasi                       increasing   corporate     market   (B2B)
           (B2B) dengan program kelembagaan dan                        penetration with institutional programs
           penyelarasan proses bisnis.                                 and business process alignment.
       •   Penguatan Channel & Layanan meliputi                    •   Channel & Service Strengthening involves
           penguatan jaringan fisik & digital dengan                   strengthening physical & digital networks
           business model improvement untuk                            with business model improvements to
           meningkatkan service excellence kepada                      enhance service excellence to customers.
           customer.
       •   Use-case Analytic melalui pengembangan                  •   Use-case Analytics involves developing
           use-case Big Data Analytic untuk mendukung                  Big Data Analytics use cases to support
           kebutuhan bisnis dan Mitigasi Risiko                        business needs and Risk Mitigation.
       •   Sustainable     Finance    meliputi     fokus           •   Sustainable Finance involves a focus on
           pertumbuhan        berkelanjutan       melalui              sustainable growth through economic,
           penyelarasan      ekonomi,     sosial,    dan               social, and environmental alignment.
           lingkungan hidup
       •   Peningkatan Kualitas Kredit meliputi fokus              •   Credit Quality Improvement involves a
           menjaga dan menyehatkan kualitas kredit                     focus on maintaining and improving credit
           secara end to end (front end, middle end,                   quality end to end (front end, middle end,
           back end)                                                   back end).
       •   Penguatan      Brigade    Madani       melalui          •   Madani Brigade Strengthening involves
           peningkatan produktivitas 3 (tiga) entitas                  increasing the productivity of 3 (three)
           dengan mendorong internalisasi culture                      entities by promoting internalization of the
           activation programme                                        culture activation program.
       •   Scale    Up    Human      Capital    meliputi           •   Scale Up Human Capital involves increasing
           peningkatan kapabilitas dan kompetensi                      capabilities and competencies to enhance
           untuk meningkatkan talent & produktivitas                   talent & human resource productivity.
           Sumber Daya Manusia
       •   Enhance Integrated IT meliputi penyelarasan             •  Enhance Integrated IT involves aligning and
           dan     penguatan     fungsi     TI   dengan               strengthening IT functions with business
           transformasi bisnis dan Group Holding                      transformation and Group Holding.
       •   Integrated     GRC       melalui    program             • Integrated GRC involves programs to
           peningkatan tata kelola manajemen risiko,                  enhance risk management and compliance
           kepatuhan untuk value added perusahaan.                    for company value added.
       •   Work Process Automation meliputi fokus                  • Work      Process    Automation     involves
           efisiensi proses kerja dan mereduksi error                 focusing on work process efficiency
           untuk percepatan bisnis & operasional.                     and error reduction for business and
                                                                      operational acceleration.
   d. Goals atau tujuan yang ingin dicapai, serta              d. Goals or objectives to be achieved, which are
      menjadi fokus sasaran seluruh elemen                        the focus of all elements of the Company in the
      perusahaan dalam tahun berjalan, yakni                      current year, namely active customers, active
      nasabah aktif, OSL aktif, NPL, BOPO dan Laba.               OSL, NPL, BOPO, and Profit.


Dari paparan inisiatif strategis Rencana Bisnis tahun       From the presentation of the strategic initiatives of
2023 diterjemahkan ke dalam ruang lingkup rencana           the 2023 Business Plan, they are translated into the
program kerja utama yang terdiri dari 45 program            scope of the main work programs consisting of 45
kerja yang menunjang terlaksananya Focus Strategy           work programs that support the implementation of
yang diharapkan.                                            the Focus Strategy expected.




166                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 167
Tinjauan Operasi
per Segmen Usaha
Operational Overview by Business Segment


Perseroan mengelompokkan segmen operasinya               The Company categorizes its operational segments
sesuai dengan Laporan Keuangan Pegadaian, yakni:         according to the Pegadaian Financial Statements,
                                                         namely:
1. Segmen usaha yang berdasarkan kemampuan               1. Business segments which, based on the financial
   informasi keuangan yang dimiliki dapat dijabarkan        information available, can be classified as
   sebagai usaha konvensional dan usaha syariah;            conventional business and Sharia business.
2. Segmen geografis yang berdasarkan kemampuan           2. Geographic segments which, based on the
   informasi keuangan yang dimiliki dapat dijabarkan        financial information available, can be categorized
   sesuai lokasi geografis.                                 according to geographical location.


Pembahasan kinerja per segmen usaha pada laporan         The discussion of performance by business segment
ini disusun sesuai dengan catatan “informasi segmen”     in this report is arranged according to the “segment
yang tersaji pada Laporan Keuangan Audited               information” provided in the Company’s Audited
Perseroan.                                               Financial Statements.


Segmen Usaha Konvensional                                Conventional Business Segment

Segmen usaha konvensional merupakan segmen               The conventional business segment is the Company’s
utama Perseroan yang telah ada sejak pertama kali        main segment that has been in existence since its
didirikan. Segmen usaha ini terdiri dari bisnis gadai,   inception. This business segment consists of pawn,
kredit mikro fidusia, dan bisnis emas. Segmen ini        micro credit fiduciary, and gold business. This
dibentuk dengan tujuan untuk memberikan pinjaman         segment was formed with the aim of providing loans
kepada nasabah dengan berlandaskan pada hukum            to customers based on conventional law and fiduciary
dan dan fidusia biasa (konvensional). Segmen usaha ini   principles. The conventional business segment has
memiliki sambutan yang sangat baik dari masyarakat       received very positive responses from the community,
sebagaimana tercermin dari kinerja segmen yang           as reflected in the segment’s consistently growing
mengalami pertumbuhan secara konsisten.                  performance.


Bisnis Gadai                                             Pawn Business
Perseroan memberikan pinjaman kepada masyarakat          The Company provides loans to the public with
dengan agunan berupa perhiasan emas, emas                collateral such as gold jewelry, gold bars, motor
batangan, kendaraan bermotor, barang elektronik,         vehicles, electronic goods, household appliances, or
peralatan rumah tangga, atau jenis agunan tertentu       other specific types of collateral. Pegadaian conducts
lainnya. Pegadaian menjalankan bisnis gadai dengan       its pawn business in compliance with the provisions
tunduk dan taat terhadap ketentuan yang diatur           set forth in the Financial Services Authority Regulation
dalam Peraturan Otoritas Jasa Keuangan (POJK) No.        (POJK) No. 31/POJK.05/2016 dated July 29, 2016
31/POJK.05/2016 tanggal 29 Juli 2016 tentang Usaha       concerning Pawn Business. The types of conventional
Pegadaian. Adapun jenis produk gadai konvensional        pawn products owned by the company include:
yang dimiliki Perseroan, antara lain:




PT Pegadaian | 2023 Annual Report                                                                            167
Page 168
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




              Nama Produk                                                 Penjelasan
    No
              Product Name                                               Explanation
1        Pegadaian KCA (Kredit    Merupakan pemberian pinjaman berdasarkan hukum gadai dengan prosedur pelayanan
         Cepat Aman)              yang mudah cepat dan aman. Barang jaminan yang menjadi agunan meliputi perhiasan
                                  emas/permata, logam mulia, kendaraan bermotor, barang elektronik, kain, dan alat rumah
                                  tangga lainnya. Fitur Produk KCA pada Bisnis Gadai meliputi KCA Reguler KCA Fleksi KCA
                                  Bisnis dan KCA Prima.
                                  Pegadaian KCA (Kredit Cepat Aman) is a loan service based on pawn law with easy, fast,
                                  and secure service procedures. The collateral accepted for this loan includes gold jewelry/
                                  gems, precious metals, motor vehicles, electronic goods, fabrics, and other household
                                  items. The KCA product features in the Pawn Business include KCA Reguler, KCA Fleksi,
                                  KCA Bisnis, and KCA Prima.
         Pegadaian KCA Reguler    Kredit dengan pemberian uang pinjaman mulai dari Rp50.000 dengan pengenaan sewa
                                  modal maksimum 1,2% (dari uang pinjaman) per 15 hari dengan jangka waktu kredit
                                  maksimum 120 hari tetapi dapat diperpanjang dengan cara cicil, ulang gadai, ataupun
                                  minta tambah serta dapat dilunasi sewaktu-waktu dengan perhitungan sewa modal
                                  proporsional selama masa pinjaman.
                                  The loan offers borrowing starting from Rp 50.000 with a maximum capital lease of 1.2%
                                  (of the loan amount) every 15 days, with a maximum credit period of 120 days, extendable
                                  through installment, renewing the pawn, or requesting additional funds. It can also be
                                  settled at any time with proportional capital lease calculations throughout the loan period.
         Pegadaian KCA Bisnis     Kredit dengan pemberian uang pinjaman mulai dari Rp100.000.000 dengan tarif sewa
                                  modal mulai dari 0,65% sampai dengan 0,95% sesuai dengan besarnya pinjaman. Nasabah
                                  juga dikenakan biaya administrasi sebesar Rp100.000 dengan barang jaminan emas
                                  perhiasan dan emas batangan/lantakan.
                                  The loan offers borrowing starting from Rp 100.000.000 with a capital lease rate ranging
                                  from 0.65% to 0.95% depending on the loan amount. Customers are also charged an
                                  administration fee of Rp 100.000 with gold jewelry and gold bars/ingots as collateral.
         Pegadaian KCA Fleksi     Kredit yang diberikan dengan jangka waktu fleksibel dengan biaya administrasi Rp2.000
                                  s.d. Rp125.000.. Tarif sewa modal dihitung harian dengan sewa modal mulai dari 0.07% s.d
                                  0,15 %/hari.
                                  The credit is provided with a flexible tenure and an administrative fee ranging from Rp
                                  2.000 to Rp125.000. The lease rate is calculated daily with rates ranging from 0.07% to
                                  0.15% per day.
         1 - Gadai Elektronik     Kredit yang diberikan khusus untuk Barang Jaminan Elektronik seperti handphone, tablet,
                                  laptop, TV, kamera, menggunakan fitur KCA Fleksi dengan jangka waktu 30 hari dan sewa
                                  modal harian sebesar 0,15%/hari.
                                  The credit is specifically provided for Electronic Collateral such as mobile phones, tablets,
                                  laptops, TVs, cameras, using the KCA Flexi feature with a tenure of 30 days and a daily
                                  lease rate of 0.15%.
         2. - Gadai Luxury        Kredit yang diberikan khusus untuk Barang Jaminan Tas dan Jam Tangan menggunakan
                                  fitur KCA Fleksi dengan jangka waktu 30 hari dan sewa modal harian sebesar 0,15%/hari
                                  The credit is specifically provided for Collateral Goods such as bags and wristwatches,
                                  using the KCA Flexi feature with a tenure of 30 days and a daily lease rate of 0.15%.
         3. Pegadaian KCA Prima   Kredit dengan pemberian uang pinjaman mulai dari Rp50.000 sampai dengan Rp500.000
                                  dengan sewa modal 0%. Nasabah dikenakan biaya administrasi mulai dari Rp2.000 sampai
                                  dengan Rp5.000 dan tenor maksimal selama 60 hari.
                                  The credit is provided with a loan amount ranging from Rp50,000 to Rp 500.000 with a
                                  0% interest rate. Customers are charged an administrative fee ranging from Rp 2.000 to
                                  Rp 5.000, and the maximum tenure is 60 days.
2        Pegadaian KRASIDA        Pegadaian Krasida atau Kredit Angsuran Sistem Gadai merupakan pemberian pinjaman
                                  berdasarkan hukum gadai dengan sistem pembayaran secara angsuran tiap bulan.
                                  Jangka waktu yang diberikan mulai 6 bulan hingga 36 bulan di mana kredit dapat dilunasi
                                  sewaktu-waktu dengan pemberian diskon pelunasan Tarif sewa modal ditetapkan sesuai
                                  dengan jangka waktu kredit dengan sewa modal maksimal 1,4% per bulan flat.
                                  Pegadaian Krasida, or Kredit Angsuran Sistem Gadai, is a loan based on the pawn law with
                                  a repayment system in monthly installments. The given tenure ranges from 6 months to
                                  36 months, during which the credit can be settled at any time with a discount for early
                                  repayment. The interest rate is determined according to the credit tenure, with a maximum
                                  flat interest rate of 1.4% per month.




168                                                                                    Laporan Tahunan 2023 | PT Pegadaian
Page 169
                Nama Produk                                                  Penjelasan
     No
               Product Name                                                  Explanation
3         Gadai Efek                 Pegadaian Gadai Efek merupakan pemberian pinjaman berdasarkan hukum gadai dengan
                                     Surat Berharga berupa Saham dan/atau Obligasi sebagai jaminan yang penguasaannya
                                     diserahkan oleh Nasabah dan/atau kuasanya kepada Pegadaian. Jangka waktu yang
                                     diberikan selama 90 (Sembilan puluh) hari dan dapat diperpanjang. Tarif sewa modal
                                     ditetapkan sesuai dengan jangka waktu kredit dengan nilai 15% per tahun.
                                     Pegadaian Gadai Efek is a loan based on the pawn law with securities such as stocks
                                     and/or bonds as collateral, which are handed over by the Customer and/or their proxy to
                                     Pegadaian. The tenure provided is for 90 (ninety) days and can be extended. The interest
                                     rate is determined according to the credit tenure at a rate of 15% per annum.
4         Titipan Emas Fisik         Layanan Perusahaan kepada Masyarakat yang ingin menitipkan barang berupa perhiasan
                                     emas dan/atau logam mulia secara aman di Perusahaan dengan fasilitas tambahan berupa
                                     plafon kredit yang dapat dipergunakan Nasabah.
                                     The Company provides services to the community who want to pawn items such as gold
                                     jewelry and/or precious metals securely with the additional facility of a credit limit that can
                                     be used by customers.
5         Gadai Titipan Emas Fisik   Merupakan pinjaman yang diberikan atas emas yang dititipkan pada layanan Titipan Emas
                                     Fisik dengan tenor pinjaman 6 & 12 bulan, administrasi 0,042% dan Sewa Modal 0,05%/hari
                                     atau 1,5%/bulan.
                                     It is a loan given against gold deposited in the Physical Gold Deposit service with loan
                                     tenors of 6 & 12 months, administration fee of 0.042%, and Rent Capital Fee of 0.05% per
                                     day or 1.5% per month.
6         Pegadaian G-Lab            Layanan kepada masyarakat yang ingin mengetahui karatase dan kualitas harta perhiasan
          Jasa Taksiran              emas berlian dan batu permata baik untuk keperluan investasi ataupun keperluan bisnis
          Jasa Sertifikasi           dengan biaya yang relatif terjangkau. Layanan jasa taksiran ini memudahkan masyarakat
                                     mengetahui tentang karatase dan kualitas suatu barang berharga miliknya sehingga tidak
                                     mengalami kebimbangan atas nilai pasti perhiasan yang dimilikinya.
                                     The service is for individuals who want to determine the carat and quality of their gold,
                                     diamond, and gemstone jewelry for investment or business purposes at a relatively
                                     affordable cost. This appraisal service facilitates individuals in understanding the carat and
                                     quality of their valuable items, alleviating any doubts about the exact value of their jewelry.



Tantangan dan Strategi Bisnis Gadai                                 Challenges and Business Strategies
Tahun 2023                                                          for Pawn Services in 2023

Beberapa tantangan yang dihadapi bisnis Gadai di                    Some challenges faced by the pawn business in 2023
Tahun 2023 adalah sebagai berikut :                                 are as follows:


1. Terjadinya fluktuasi kurs dollar dan harga emas                  1. Fluctuations in the dollar exchange rate and global
   dunia yang cenderung naik sehingga berdampak                        gold prices tend to rise, affecting the purchasing
   pada daya beli masyarakat sehingga hal ini                          power of the community and thus impacting the
   berpengaruh terhadap kinerja produk gadai.                          performance of pawn products.
2. Pilihan Investasi yang semakin beragam menjadi                   2. The increasingly diverse investment choices are
   salah satu alasan menurunnya minat masyarakat                       one of the reasons for the declining interest of the
   terhadap emas sebagai alat investasi yang                           public in gold as an investment tool, which affects
   berpengaruh terhadap penurunan potensi bisnis                       the potential pawn business.
   gadai
3. Pertumbuhan pergadaian swasta di Indonesia                       3. The rapid growth of private pawnshops in
   semakin pesat yakni mencapai 129 Lembaga                            Indonesia, reaching 129 licensed Conventional
   Pergadaian Swasta Konvensional berizin (Data                        Private Pawn Institutions (OJK Data, May 2023).
   OJK, Mei 2023)
4. Munculnya      perusahaan-perusahaan    Financial                4. The emergence of digital-based Financial
   Technology berbasis digital yang dapat menjadi                      Technology companies that can serve as
   substitusi atas pemenuhan kebutuhan dana cepat                      substitutes for meeting the fast fund needs of the
   masyarakat.                                                         public.




PT Pegadaian | 2023 Annual Report                                                                                               169
Page 170
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




Untuk itu dalam menghadapi tantangan tersebut          To address these challenges, Pegadaian implements
Pegadaian menerapkan strategi sebagai berikut:         the following strategies:
1. Pegadaian      melakukan     monitoring    secara   1. Pegadaian conducts comprehensive monitoring
   komprehensif atas pergerakan harga emas                 of gold price movements, including analyzing
   diantaranya dengan melakukan analisis kebijakan         macroeconomic policies and providing gold price
   makro ekonomi serta menyediakan tools analisa           analysis tools such as Bloomberg. The results of
   harga emas seperti Bloomberg. Hasil Analisa ini         this analysis are used as the basis for policy making
   dijadikan dasar dalam pengambilan kebijakan             in the Standard Gold Metal Appraisal.
   Standar Taksiran Logam Emas.
2. Pegadaian melakukan pembaharuan Fitur Gadai         2. Pegadaian updates the Electronic Pawn Feature,
   Elektronik di antaranya yakni memberikan taksiran      including providing higher appraisals of up to
   lebih tinggi hingga 94% dan menerima Barang            94% and accepting Electronic Collateral such
   Jaminan Handphone tanpa kelengkapan atau               as cell phones without completeness or bullion.
   batangan. Pembaharuan fitur Gadai Elektronik ini       Updating the Electronic Pawn feature is done to
   dilakukan untuk menghadapi pesaing dan untuk           compete and to increase the acceptance of non-
   meningkatkan penerimaan barang jaminan non             gold collateral, especially electronics.
   emas khususnya elektronik.
3. Pegadaian melakukan perluasan jangka waktu Gadai    3. Pegadaian extends the Flexi Pawn term up to 180
   Fleksi sampai dengan 180 hari untuk memenuhi           days to meet the demand of customers who need
   permintaan nasabah yang membutuhkan jangka             longer loan repayment periods than the existing
   waktu penyelesaian kreditnya yang lebih lama dari      term.
   jangka waktu eksisting .
4. Pegadaian melakukan kerja sama dengan Pihak         4. Pegadaian collaborates with Third Parties to
   Ketiga dalam menyediakan Harga Pasar Barang            provide Market Prices for Non-Gold Collateral and
   Jaminan Non Emas dan Aplikasi penaksiran               Special Estimation Applications, especially for
   khususnya Elektronik sebagai bentuk upaya              Electronics, as Pegadaian’s efforts to provide more
   Pegadaian dalam memberikan pinjaman yang               optimal loans to Customers.
   lebih optimal kepada Nasabah.
5. Pegadaian meluncurkan Fitur Gadai Luxury bagi       5. Pegadaian launches the Luxury Pawn Feature for
   Nasabah yang memiliki Tas dan Jam Tangan               Customers who have Luxury Bags and Watches
   Mewah sebagai Barang Jaminan. Gadai Luxury             as collateral. Luxury Pawn as a business strategy
   sebagai salah satu strategi bisnis bagi Pegadaian      for Pegadaian to diversify Collateral and expand
   untuk melakukan diversifikasi Barang Jaminan dan       Customer segmentation.
   memperluas segmentasi Nasabah
6. Pegadaian kembali merilis Program Gadai Peduli      6. Pegadaian re-releases the Pawn Care Program as a
   sebagai bentuk pelaksanaan Social loan yang            form of implementation of Social loans, which is the
   merupakan penerapan keuangan berkelanjutan             application of sustainable finance by distributing
   dengan menyalurkan Produk Pegadaian KCA                Pegadaian KCA Regular and Flexi KCA Products,
   Reguler dan KCA Fleksi yakni bebas sewa modal          namely interest-free loans for up to 60 days for
   hingga 60 hari untuk uang pinjaman sampai              loans up to Rp2,500,000. This program aims to
   dengan Rp2.500.000. Program ini bertujuan untuk        provide pawn experiences to new Customers,
   memberikan pengalaman gadai kepada Nasabah             especially Housewives, Students, and MSMEs.
   baru khususnya Ibu Rumah Tangga, Mahasiswa,            This program also shows Pegadaian’s concern
   hingga UMKM. Program ini juga sebagai bentuk           for sustainable goals such as Quality Education,
   kepedulian Pegadaian untuk tujuan berkelanjutan        Decent Work & Economic Growth, and Reduced
   berupa Pendidikan berkualitas, Pekerjaan Layak         Inequalities.
   & Pertumbuhan Ekonomi dan Berkurangnya
   Kesenjangan.
7. Pegadaian merilis Layanan Gadai Dari Rumah          7.   Pegadaian launches Home Pawn Services
   yang diperuntukkan bagi Nasabah yang tidak bisa          for Customers who cannot come directly to
   datang langsung ke Outlet Pegadaian. Layanan             Pegadaian Outlets. This service is carried out by
   ini dilakukan oleh Penaksir Pegadaian dengan             Pegadaian Appraisers with direct disbursement at
   pencairan langsung di tempat Nasabah.                    the Customer’s location.




170                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 171
8. Pegadaian melalui Produk Pegadaian Gadai Efek            8. Pegadaian, through the Pawn Securities Product,
   melakukan kerjasama dengan mitra beberapa di                collaborates with several partners including
   antaranya dengan Pihak Regulator (IDX) untuk                Regulators (IDX) to build product awareness
   membangun awareness produk diseluruh kantor                 across Pegadaian’s regional offices, Synergy with
   wilayah Pegadaian, Sinergi Holding BRI Group                BRI Group Holding targeting BRI Group Employees
   menyasar Karyawan BRI Group (ESOP/MSOP/                     (ESOP/MSOP/ESA), BRI Danareksa Sekuritas
   ESA), Nasabah BRI Danareksa Sekuritas, dan                  Customers, and Mapping of securities-based
   Mapping industri pembiayaan produk berbasis                 financing products to improve the performance of
   Efek guna meningkat kinerja Gadai Efek dan                  Pawn Securities and provide alternative products
   bentuk alternatif Produk dengan barang jaminan              with non-gold collateral.
   non emas.


Kinerja Bisnis Gadai Tahun 2023                             Pawn Business Performance in 2023


                                                   2023                                  Pencapaian
     Uraian               Produk                                                           Target       Pertumbuhan
                                                                            2022
   Description            Product                          Realisasi                        Target         Growth
                                           RKAP
                                                          Realization                    Achievement
Rekening Aktif    Gadai KCA                10.532.865        9.246.331       9.130.150         87,79%          1,27%
(Unit)            KRASIDA                     171.969          200.813         174.451        116,77%          15,11%
Active Account    Gadai Efek                      222               174            155         78,35%         12,26%
(Unit)
                  Total                    10,705,056         9.447.318     9.304.756          88.25%          1,53%
Omzet (Rp Juta)   Gadai KCA               141.400.920        153.112.919   136.902.598        108,28%         11,84%
Turnover (Rp      KRASIDA                   4.667.626        4.885.691       4.023.237        104,67%         21,44%
million)          Gadai Efek                 603.795           422.591         670.851        69,99%         -37,01%
                  Total                   146.672.341       158.421.201    141.596.686        108,01%         11,88%
Outstanding Loan Gadai KCA                 41.495.168       43.108.248     39.684.808         103,89%         8,63%
(Rp Juta)        KRASIDA                     1.816.138        2.148.145      1.825.064        118,28%         17,70%
Outstanding Loan Gadai Efek                  235.563           106.956        164.484         45,40%         -34,97%
(Rp million)
                 Total                    43.546.869        45.363.349      41.674.356        104,17%         8,85%
Pendapatan Sewa Gadai KCA                   9.821.577        10.254.183     9.469.957        104,40%          8,28%
Modal (Rp Juta)  KRASIDA                     462.420           497.843         423.518        107,66%         17,55%
Interest Revenue Gadai Efek                    33.150           16.290          19.318         49,14%        -15,67%
(Rp million)
                 Total                      10.317.147       10.768.316      9.912.793        104,37%         8,63%



Bisnis Kredit Mikro Fidusia                                 Business of Micro Fiduciary Loans
Bisnis kredit mikro fidusia Perseroan memiliki berbagai     The micro fiduciary loan business of the Company
jenis fitur yang dapat dikelompokkan menjadi 2 (dua)        offers various types of features that can be grouped
tujuan, yaitu produktif dan multiguna. Bisnis kredit        into 2 (two) purposes, namely productive and
mikro fidusia adalah pemberian pinjaman kepada              multipurpose. Micro fiduciary loan business is the
masyarakat dengan jaminan berupa BPKB kendaraan             provision of loans to the public with collateral such as
bermotor, persediaan barang dagangan, alat produksi,        motor vehicle BPKB, inventory of goods, production
dan kios atau lapak tempat usaha dengan perikatan           equipment, and stalls or business premises with
secara fidusia, baik untuk keperluan pengembangan           fiduciary agreements, both for business development
usaha maupun multiguna lainnya bagi karyawan dan            purposes and other multipurpose needs for both
non karyawan dengan skema pembayaran bulanan,               employees and non-employees with monthly, term-
berjangka, maupun sekali bayar yang dapat dilunasi          based, or lump sum payment schemes that can be
sewaktu-waktu.                                              repaid at any time.




PT Pegadaian | 2023 Annual Report                                                                                 171
Page 172
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




Bisnis kredit mikro fidusia yang dimiliki Perseroan,             The micro fiduciary loan business owned by the
antara lain:                                                     Company includes:


             Nama Produk                                                     Penjelasan
 No.
            Product Name                                                    Explanation
1.     Pegadaian KREASI (Kredit    Merupakan pemberian pinjaman kepada para pengusaha mikro-kecil untuk pengembangan
       Angsuran Sistem Fidusia)    usaha dengan skema penjaminan secara fidusia (jaminan berupa BPKB dan pada wilayah
                                   tertentu dapat berupa kios atau lapak tempat usaha). Pengembalian pinjaman dilakukan
                                   melalui angsuran per bulan dalam jangka waktu kredit 12 hingga 36 bulan. Produk Kreasi
                                   pada Bisnis Kredit Mikro Fidusia meliputi Kreasi Ultra Mikro, Kreasi Fleksi, Kreasi Multi Guna,
                                   dan Kreasi Express Loan.
                                   It is a lending service provided to micro-small entrepreneurs for business development with
                                   a fiduciary guarantee scheme (collateral in the form of vehicle BPKB and in certain areas, it
                                   can be stalls or business premises). Loan repayment is made through monthly installments
                                   over a credit period of 12 to 36 months. The Creativity Products in the Micro Fiduciary
                                   Credit Business include Ultra Micro Creation, Flexi Creation, Multi-Purpose Creation, and
                                   Express Loan Creation.
       a. Kreasi Reguler           Merupakan pemberian pinjaman kepada para pengusaha mikro-kecil untuk pengembangan
                                   usaha. Pengembalian pinjaman dilakukan melalui angsuran per bulan, pembayaran
                                   berkala atau sekali bayar. Uang pinjaman mulai dari Rp20.100.000,- sampai dengan
                                   Rp10.000.000.000,- dengan jangka waktu pinjaman 12 hingga 60 bulan.
                                   It is a lending service provided to micro-small entrepreneurs for business development.
                                   Loan repayment is made through monthly installments, periodic payments, or lump sum.
                                   The loan amount ranges from Rp20.100.000 to Rp10.000.000.000, with a loan period of
                                   12 to 60 months.
       b. Kreasi Ultra Mikro       Target nasabah produk ini adalah pengusaha ultra mikro yang membutuhkan pinjaman
                                   dengan sistem pembayaran angsuran bulanan/berjangka. Uang pinjaman mulai dari
                                   Rp1.000.000,- sampai dengan Rp20.000.000,- dengan jangka waktu pinjaman 3, 4, 6, 12,
                                   18, 24, 36 bulan.
                                   The target customers for this product are ultra-micro entrepreneurs who need loans with
                                   monthly or term installment payment systems. The loan amount ranges from Rp1.000.000
                                   to Rp20.000.000, with loan periods of 3, 4, 6, 12, 18, 24, or 36 months.
       c. Kreasi Multiguna         Target nasabah produk ini adalah karyawan tetap/PKWT/Honorer, non karyawan/
                                   professional atau pekerja sektor non formal. Uang pinjaman mulai dari Rp1.000.000 sampai
                                   dengan Rp100.000.000 dengan jangka waktu pilihan 12, 18, 24, dan 36 bulan.
                                   The target customers for this product are permanent employees, temporary contract
                                   employees, or freelance workers, as well as professionals or individuals working in the
                                   informal sector. The loan amount ranges from Rp1.000.000 to Rp100.000.000, with flexible
                                   loan periods of 12, 18, 24, and 36 months.
2.     Pegadaian KRESNA (Kredit Merupakan pemberian pinjaman yang dikhususkan kepada karyawan internal Perusahaan
       Serba Guna)              guna pemenuhan keperluan investasi maupun serba guna dengan pengembalian secara
                                angsuran per bulan dalam jangka waktu 1 tahun hingga maksimum 15 tahun.
                                This is a loan specifically offered to internal company employees for investment or general
                                purposes, with repayment in monthly installments over a period of 1 year to a maximum of
                                15 years.




172                                                                                    Laporan Tahunan 2023 | PT Pegadaian
Page 173
               Nama Produk                                                Penjelasan
 No.
              Product Name                                                Explanation
3.     Digital Lending         Dalam rangka mewujudkan visi Pegadaian dalam menjalankan transformasi maka
                               dibuatlah salah satu inisiatif strategis “GRAB NEW” yang penerapannya dalam lingkup
                               bisnis melalui pengembangan produk digital lending yaitu pemberian pinjaman melalui
                               platform digital yang memberikan manfaat berupa kemudahan dan kecepatan bagi
                               nasabah melalui transaksi digital. Macam produk Digital Lending adalah sebagai berikut:
                               • Pinjaman Modal Kerja (PMK)
                                  Produk Pinjaman Modal Kerja selanjutnya disebut produk PMK adalah produk
                                  pembiayaan dengan jangka waktu pendek yang diberikan kepada badan usaha
                                  berbadan hukum untuk tujuan produktif yang berbasiskan fidusia dengan jaminan
                                  invoice melalui platform Agen Fasilitas.
                                  Partner Produk PMK: Modal Rakyat Indonesia dan Duha Madani Syariah.
                               • Pinjaman Modal Produktif (PMP)
                                  Produk Pinjaman Modal Produktif selanjutnya disebut produk PMP adalah pinjaman
                                  dengan jangka waktu tertentu yang diberikan kepada pengusaha atau badan usaha
                                  dalam sektor usaha kecil, menengah dan besar yang mempunyai aliran pendapatan
                                  untuk tujuan produktif dengan jaminan berupa invoice atau pre-invoice berbasiskan
                                  pada fidusia.
                                  Channel Produk PMP: Web Digital Lending Pegadaian (digilend.pegadaian.co.id) dan
                                  PADI UMKM.

                               In order to realize Pegadaian’s vision of undergoing transformation, one of the strategic
                               initiatives called “GRAB NEW” was created. Its implementation in the scope of business
                               involves the development of digital lending products, providing loans through digital
                               platforms that offer ease and speed for customers through digital transactions. The types
                               of Digital Lending products are as follows:
                               • Working Capital Loan (WCL)
                                   The Working Capital Loan product, hereinafter referred to as WCL, is a short-term
                                   financing product provided to legal entities for productive purposes based on fiduciary
                                   collateral with invoice guarantees through the Agent Facility platform. Partner
                                   Products WCL: Modal Rakyat Indonesia and Duha Madani Sharia.
                               • Productive Capital Loan (PCL)
                                   The Productive Capital Loan product, hereinafter referred to as PCL, is a loan with a
                                   specific term provided to entrepreneurs or businesses in the small, medium, and large
                                   sectors with income flows for productive purposes, secured by invoices or pre-invoices
                                   based on fiduciary agreements.
                                   Channel Products PCL: Pegadaian Digital Lending Web (digilend.pegadaian.co.id) and
                                   PADI MSME.


Tantangan dan Strategi Bisnis Kredit                        Challenges and Business Strategies
Mikro Fidusia Tahun 2023                                    for Micro Fiduciary Credit in 2023

Bisnis kredit mikro fidusia menghadapi sejumlah             The micro fiduciary credit business faces several
tantangan di tahun 2023, di antaranya:                      challenges in 2023, including:
1. Sebagai bagian dari Holding Ultra Mikro,                 1. As part of the Ultra Micro Holding, the Company
   Perusahaan harus menghadapi tantangan untuk                 must face the challenge of developing products
   mengembangkan produk sehingga tidak tumpang                 that do not overlap with the holding’s core
   tindih dengan produk induk holding. Hal ini                 products. This requires the Company to innovate
   menuntut Perusahaan untuk melakukan inovasi                 not only in the features of the products offered, but
   tidak hanya pada fitur produk yang ditawarkan,              also changes in organizational structure, business
   bahkan diperlukan perubahan struktur organisasi,            processes, and even supporting tools for these
   proses bisnis, sampai dengan alat pendukung                 business processes (applications). Organizational
   proses bisnis tersebut (aplikasi). Struktur                 structure and business processes must align with
   organisasi dan proses bisnis harus sesuai dengan            the vision and mission of the ultra micro holding,
   visi dan misi holding ultra mikro, yaitu memberikan         which is to empower the community through
   pemberdayaan kepada masyarakat melalui akses                inclusive and sustainable financial access.
   keuangan yang inklusif dan berkelanjutan.




PT Pegadaian | 2023 Annual Report                                                                                     173
Page 174
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




2. Persaingan bisnis kredit mikro yang semakin ketat     2. Increasingly tight competition in microcredit
   dari lembaga keuangan lain yang menawarkan               business from other financial institutions offering
   produk dan layanan dengan tingkat bunga yang             products and services at lower interest rates. This
   lebih rendah. Hal ini menimbulkan tekanan bagi           creates pressure for the company to maintain
   Perseroan untuk tetap dapat mempertahankan               good performance and growth amid dynamic
   kinerja dan pertumbuhan yang baik di tengah              market conditions.
   kondisi pasar yang dinamis.
3. Sejak pandemi melanda, banyak orang yang              3. Since the pandemic, many people need gadgets
   membutuhkan gadget untuk berbagai keperluan,             for various purposes, such as work, study, or
   seperti bekerja, belajar, atau berkomunikasi. Hal        communication. This has led to a significant increase
   ini menyebabkan permintaan gadget meningkat              in demand for gadgets in the market. However, not
   secara signifikan di pasaran. Namun, tidak semua         everyone can afford gadgets at affordable prices.
   orang mampu membeli gadget dengan harga                  Therefore, many financial institutions are trying to
   yang terjangkau. Oleh karena itu, banyak lembaga         offer financing to make it easier for consumers to
   keuangan yang berusaha menawarkan pembiayaan             get the products they want.
   untuk memudahkan konsumen mendapatkan
   produk yang diinginkan.
4. Salah satu dampak positif dari berakhirnya            4. One positive impact of the end of the Covid-19
   pandemi Covid-19 adalah kebangkitan sektor               pandemic is the revival of the tourism sector,
   pariwisata yang sempat terpuruk. Banyak orang            which was previously depressed. Many people
   yang merindukan liburan dan traveling setelah            miss vacations and traveling after being confined
   lama mengurung diri di rumah. Hal ini membuat            at home for a long time. This has led to a
   permintaan atas pembiayaan traveling, seperti            significant increase in demand for travel financing,
   tiket pesawat, hotel, dan paket wisata, mengalami        such as plane tickets, hotels, and tour packages.
   peningkatan signifikan. Beberapa perusahaan              Some financing companies even offer attractive
   pembiayaan bahkan menawarkan promo dan                   promotions and discounts to attract consumer
   diskon menarik untuk menarik minat konsumen.             interest.

Untuk itu, Perseroan menghadapi tantangan tersebut       To address these challenges, the Company is
melalui sejumlah strategi, antara lain:                  implementing several strategies, including:
1. Perubahan fitur produk dengan mengadopsi fitur-       1. Product feature changes by adopting features
   fitur yang sesuai dengan standar induk holding. Hal      that align with the holding’s standards. This aims
   ini bertujuan untuk menciptakan pengalaman yang          to create a cohesive and integrated experience
   kohesif dan terintegrasi bagi nasabah Perseroan,         for the Company’s customers, and to increase
   serta untuk meningkatkan retensi dan kepuasan            customer retention and satisfaction. The Company
   nasabah. Perseroan juga menetapkan rate yang             also sets competitive rates with competitors in
   kompetitif dengan pesaing di bisnis yang sejenis,        similar businesses, so that customers can obtain
   sehingga nasabah dapat memperoleh produk-                quality products at economical prices. The
   produk bermutu dengan harga yang ekonomis.               Company is optimistic that these product feature
   Perseroan optimis perubahan fitur produk ini             changes can add value for customers and improve
   dapat memberikan nilai tambah bagi nasabah dan           the Company’s business performance.
   meningkatkan performa bisnis Perseroan.
2. Meningkatkan       loyalitas     nasabah   dengan     2. Increasing      customer      loyalty  by    offering
   menawarkan produk konsumtif yang sesuai dengan           consumptive products that suit their interests and
   minat dan gaya hidup mereka. Produk konsumtif            lifestyles. Consumptive products referred to are
   yang dimaksud adalah pembiayaan paket wisata             financing for travel packages and gadgets that can
   dan gadget yang bisa dinikmati oleh nasabah              be enjoyed by customers at more affordable prices.
   dengan harga yang lebih terjangkau. Perseroan            The Company collaborates with trusted travel and
   bekerja sama dengan travel dan distributor resmi         official distributors, so that customers do not need
   yang terpercaya, sehingga nasabah tidak perlu            to worry about the quality and security of the
   khawatir tentang kualitas dan keamanan produk            products offered by the Company. These travel
   yang ditawarkan Perseroan. Paket wisata dan              packages and gadgets are designed to meet the
      gadget ini dirancang untuk memenuhi kebutuhan         needs of customers who enjoy adventure and keep
      nasabah yang suka berpetualang dan mengikuti          up with technological developments. With these




174                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 175
     perkembangan       teknologi.   Dengan    produk                   consumptive products, the Company hopes that
     konsumtif ini, Perseroan berharap nasabah merasa                   customers will feel satisfied and continue to trust
     puas dan terus mempercayai layanan Perseroan.                      the Company’s services.



Kinerja Bisnis Kredit Mikro Fidusia                                 Fiduciary Microcredit Business
Tahun 2023                                                          Performance in 2023

                                                                                         dalam jutaan Rupiah, kecuali dinyatakan lain
                                                                                              in million rupiah, unless stated otherwise
                                                        2023
         Uraian           Produk                                                                  Pencapaian          Pertumbuhan
                                               RKAP             Realisasi         2022
       Description        Product                                                                 Achievement            Growth
                                                               Realization
Rekening Aktif        KREASI                       193.919           176.083         167.729              90,80%                 4,98%
(Unit)                KRESNA                          7.791           10.170           8.893             130,54%                14,36%
Active Account        Digital Lending                  232               104               80             44,87%               30,00%
(Unit)
                      Total                       201.942            186.357         176.702               92,28%                5,46%
Omzet                 KREASI                    4.035.077         5.492.045       3.803.658                136,11%             44,39%
Turnover              KRESNA                      290.375           1.284.127       1.315.536            442,23%                -2,39%
                      Digital Lending             396.925            136.617         165.492              34,42%               -17,45%
                      Total                     4.722.377          6.912.789      5.284.686              146,38%                30,81%
Outstanding Loan      KREASI                    3.783.237          4.827.168       3.558.091              127,59%               35,67%
                      KRESNA                     792.940           2.002.153       1.463.078             252,50%               36,85%
                      Digital Lending             113.602            65.975           45.775              58,08%                44,13%
                      Total                     4.689.779           4.216.811     5.066.944                89,91%              -16,78%
Pendapatan Sewa       KREASI                      780.392            897.375         727.077              114,99%               23,42%
Modal                 KRESNA                       98.872            139.743         103.307              141,34%               35,27%
Interest Revenues     Digital Lending               11.919             2.198             6.140             18,44%             -64,20%
                      Total                        891.183         1.039.316        836.524               116,62%               24,24%



Bisnis Emas                                                         Gold Business
Mengingat investasi emas menjadi hal yang diminati                  Given the growing interest in gold investment among
masyarakat     Indonesia,    Perseroan    memfasilitasi             the Indonesian population, the Company facilitates
kebutuhan investasi tersebut dengan menghadirkan                    this investment need by offering retail investment
layanan jasa investasi retail dengan Tabungan Emas                  services with Gold Savings and loan disbursement
dan layanan penyaluran Uang Pinjaman dari transaksi                 services from Pawn transactions with Gold Collateral
Gadai dengan Barang Jaminan Emas yang berasal                       originating from Buy-Sell transactions between
dari transaksi Jual Beli antara Nasabah dengan Mitra                Customers and Gold Provider Partnership Providers.
Kerjasama Penyedia Emas. Adapun jenis produk bisnis                 The types of gold business products owned by the
emas yang dimiliki Perseroan, antara lain:                          Company include:


                Nama Produk                                                      Penjelasan
 No.
               Product Name                                                     Explanation
1.      Cicil Emas                  •   Penyaluran Uang Pinjaman dari transaksi Gadai dengan Barang Jaminan Emas yang
        a. Personal                     berasal dari transaksi Jual Beli antara Nasabah dengan Mitra Kerjasama Penyedia Emas.
        b. Kolektif                 •   Layanan ini ditujukan baik untuk Nasabah Personal maupun nasabah Kelompok yang
        c. Arisan                       dapat menjadi alternatif pilihan investasi yang aman untuk mewujudkan kebutuhan
        d. Internal                     masa depan dengan proses mudah dan jangka waktu yang fleksibel.
        e. Tarif Khusus             •   Merek Emas Batangan yang ditawarkan bervariasi meliputi ANTAM, UBS, Lotus Archi,
                                        dan Galeri 24 dengan pilihan berat beragam mulai dari 0,5 s.d. 1.000 gram serta pilihan
                                        tenor mulai dari 3, 6, 12, 18, 24, 36, 48, dan 60 bulan.

                                    •   Disbursement of Loans from Pawn Transactions with Gold Collateral originating from
                                        Buy-Sell transactions between Customers and Gold Provider Partnership Providers.
                                    •   This service is aimed at both Personal Customers and Group Customers, offering a safe
                                        investment alternative to meet future needs with an easy process and flexible duration.
                                    •   The offered brands of Gold Bars vary, including ANTAM, UBS, Lotus Archi, and Galeri
                                        24, with weight options ranging from 0.5 to 1,000 grams, and tenure options starting
                                        from 3, 6, 12, 18, 24, 36, 48, to 60 months.




PT Pegadaian | 2023 Annual Report                                                                                                    175
Page 176
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




                Nama Produk                                                Penjelasan
 No.
               Product Name                                               Explanation
       f. Cicil Emas Manfaat    •   Penyaluran Uang Pinjaman dari transaksi Gadai dengan Barang Jaminan Emas yang
       Asuransi                     berasal dari transaksi Jual Beli antara Nasabah dengan Mitra Kerjasama Penyedia Emas
                                    sekaligus mendapatkan benefit tambahan berupa asuransi perlindungan diri.
                                •   Pilihan tenor 12 (dua belas) bulan dan pilihan berat 0,5, 1, dan 2 gram.

                                •   Disbursement of Loans from Pawn Transactions with Gold Collateral originating from
                                    Buy-Sell transactions between Customers and Gold Provider Partnership Providers
                                    while also receiving additional benefits in the form of personal protection insurance.
                                •   Tenure options include 12 (twelve) months, with weight options of 0.5, 1, and 2 grams.
2.     Pegadaian Tabungan       Layanan penitipan saldo emas yang memungkinkan nasabah melakukan investasi emas
       Emas                     secara mudah, cepat, aman, dan terpercaya serta mudah dicairkan dan digadaikan, serta
                                dapat dicetak fisik dan dapat ditransaksikan secara online melalui Pegadaian Digital.
                                The gold balance deposit service allows customers to invest in gold easily, quickly, safely,
                                and reliably. It enables customers to easily liquidate and pawn their gold balances, print
                                physical certificates, and transact online through Pegadaian Digital.
       a. Gadai Tabungan Emas   Pemberian kredit dengan sistem gadai yang diberikan ke seluruh golongan nasabah untuk
                                kebutuhan konsumtif maupun produktif dengan jaminan titipan emas (saldo tabungan
                                emas) yang ada di Pegadaian dengan proses mudah, administrasi dan sewa modal ringan.
                                Providing credit through a pawn system offered to all customer segments for consumptive
                                and productive needs, with gold deposit (gold savings balance) as collateral held by
                                Pegadaian. The process is easy, with minimal administrative requirements and low rental
                                rates.
       b. Gadai Tabungan Emas   Pemberian kredit dengan sistem gadai yang diberikan ke seluruh golongan nasabah untuk
       Angsuran                 kebutuhan konsumtif maupun produktif dengan jaminan titipan emas (saldo tabungan
                                emas) yang ada di Pegadaian dengan sistem angsuran flat dengan jangka waktu 6, 12, 18
                                dan 24 bulan.
                                Providing credit through a pawn system offered to all customer segments for consumptive
                                and productive needs, with gold deposit (gold savings balance) as collateral held by
                                Pegadaian. The repayment is made through flat installments with a duration of 6, 12, 18,
                                and 24 months.
       c. Mulia Tabungan Emas   Pemberian pinjaman guna pembelian saldo emas oleh Nasabah dari Galeri 24 dengan
                                harga dan berat yang ditetapkan oleh Galeri 24 menggunakan perjanjian Gadai melalui
                                skema pembayaran secara angsuran
                                Providing loans for the purchase of gold balances by customers from Galeri 24 at prices
                                and weights set by Galeri 24 using a Pawn agreement through an installment payment
                                scheme.
3.     Pegadaian Jasa Titipan   Layanan jasa Titipan emas batangan bagi nasabah Korporasi yang memerlukan tempat
       Emas Korporasi           penyimpanan emas dengan kapasitas besar dengan benefit sistem pengamanan dan
                                asuransi.
                                Gold bullion deposit services for corporate customers who require large-capacity gold
                                storage with security and insurance benefits.


Tantangan dan Strategi Bisnis Emas                             Challenges and Business Strategies
Tahun 2023                                                     for Gold Business in 2023

Sepanjang tahun 2023, bisnis emas menghadapi                   Throughout the year 2023, the gold business faces
sejumlah tantangan sebagai berikut:                            several challenges as follows:
1. Minat masyarakat untuk investasi emas menurun,              1. Decreasing interest of the public in gold
    hal ini dipengaruhi dengan harga emas di tahun                investment, influenced by the stagnant gold prices
    2023 yang cenderung stagnan dan baru mulai                    in 2023, which only began to increase towards the
    mengalami peningkatan di akhir tahun saja.                    end of the year.
2. Pilihan investasi emas di pasar semakin beragam.            2. Increasing diversity of gold investment options in
                                                                  the market.




176                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 177
3. Semakin banyak pesaing yang menjalankan bisnis       3. Growing number of competitors in the gold
    di industri emas, dengan memberikan beragam            industry, offering various features and attractive
    fitur dan promo-promo yang menarik sehingga            promotions, necessitating continuous innovation
    membuat kita harus terus melakukan inovasi agar        to ensure our products remain the preferred choice
    produk kita masih menjadi pilihan utama dari           among the public.
    masyarakat.
Untuk menghadapi tantangan tersebut, Perseroan          To address these challenges, the Company through the
melalui Divisi Produk Emas akan melakukan sejumlah      Gold Products Division will implement the following
strategi sebagai berikut:                               strategies:


a. Minat Masyarakat dalam investasi menurun.            a. Decreasing Public Interest in Investment:
   1. Melakukan riset kondisi pasar emas di indonesia      1. Conducting market research on the gold market
      serta mempelajari fenomena penurunan                    conditions in Indonesia and studying whether
      tersebut hanya terjadi pada daerah tertentu             the decline is specific to certain regions
      saja atau secara umum guna untuk merancang              or general, in order to devise appropriate
      strategi yang tepat.                                    strategies.
   2. Pengembangan        produk    dan   penguatan        2. Product development and enhancement of
      fitur terutama di payment untuk pembelian               features, especially in payment for purchases,
      yang mendukung minat masyarakat dalam                   to support public interest in gold investment.
      berinvestasi emas.
   3. Membuat event sosialisasi manfaat investasi          3. Organizing events to raise awareness about
      emas kepada masyarakat untuk meningkatkan               the importance of long-term gold investment
      awareness pentingnya investasi jangka panjang.          among the public.
   4. Membuat program promosi untuk mendorong              4. Implementing      promotional       programs
      penjualan yang dilakukan melalui channel                conducted through offline and online channels
      offline dan online.                                     to boost sales.


b. Pilihan Investasi emas di pasar semakin beragam.     b. Increasing Diversity of Investment Options:
   1. Melakukan penawaran khusus kepada nasabah            1. Offering special deals to customers such
       seperti paket bundling untuk meningkatkan               as bundling packages to increase the
       daya tarik produk emas.                                 attractiveness of gold products.
   2. Membangun        strategi    pemasaran    yang       2. Developing targeted marketing strategies
       tepat untuk menjangkau target pasar untuk               to reach the target market and increase the
       meningkatkan visibilitas produk emas dan juga           visibility of gold products, including hosting
       mengadakan seminar tentang investasi emas.              seminars on gold investment.
   3. Melakukan kolaborasi dengan perusahaan atau          3. Collaborating with other companies or financial
       lembaga keuangan lainnya untuk menyediakan              institutions to provide gold investment
       produk investasi emas untuk membantu                    products to reach a wider customer base.
       menjangkau lebih banyak nasabah.
c. Banyaknya pesaing di bisnis emas.                    c. Growing Competition in the Gold Business:
   1. Berinovasi dengan mengembangan produk dan         1. Innovating by developing new products and
       layanan baru yang dapat memenuhi kebutuhan           services that better meet customer needs.
       nasabah dengan lebih baik.
   2. Melakukan analisis secara terus menerus           2. Continuously analyzing business performance
       terhadap kinerja bisnis dan perubahan kondisi       and changes in the gold market conditions,
       pasar emas dan segera melakukan penyesuaian         and promptly making adjustments to remain
       agar dapat terus bersaing.                          competitive.
   3. Menyusun strategi pemasaran yang cerdas           3. Formulating smart marketing strategies to reach
       untuk menjangkau nasabah potensial.                 potential customers.




PT Pegadaian | 2023 Annual Report                                                                        177
Page 178
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




Kinerja Bisnis Emas Tahun 2023                            Gold Business Performance in 2023

                                                                             dalam jutaan Rupiah, kecuali dinyatakan lain
                                                                                  in million rupiah, unless stated otherwise
                                                   2023
    Uraian               Produk                                                       Pencapaian          Pertumbuhan
                                                          Realisasi      2022
  Description            Product           RKAP                                       Achievement            Growth
                                                         Realization
Rekening Aktif MULIA (Konven & Syariah)      384.919          196.199      194.670            50,97%                 0,79%
(Unit)         Emasku                         73.470           61.699       36.716            83.98%               68,04%
Active
Account (Unit) Gadai Tabungan Emas            134.515          131.179      115.018            97,52%               14,05%
               Krasida Tabungan Emas           2.844             1.758       1.436             61.82%               22,42%
                Total                        595.747         390.835      347.840            65,60%.                12,36%
Omzet           MULIA (Konven & Syariah)    4.612.534       2.391.572    2.914.558            51,85%.              -17,94%
Turnover        Emasku                        59.325           54.762       38.917             92,31%               40,71%
                Gadai Tabungan Emas          3.111.956      2.573.150    1.975.646            82,69%               30,24%
                Krasida Tabungan Emas         50.258           32.699       31.676           65,06%.                 3,23%
                Total                      7.834.072        5.052.182    4.960.797            64,49%                  1,84%
Outstanding     MULIA (Konven & Syariah)    2.309.611       1.277.280    1.568.765            55,30%               -18,58%
Loan            Emasku                         32.116         20.380         13.310           63,46%                53,12%
                Gadai Tabungan Emas         600.978          485.070      403.465              80,71%              20,23%
                Krasida Tabungan Emas         20.310           15.933       14.334            78,45%                  11,15%
                Total                       2.963.015       1.798.663    1.999.875            60.70%               -10,06%
Pendapatan      MULIA (Konven & Syariah)     364.643          318.358      257.817             87,31%              23,48%
Margin          Emasku                         5.070            6.976         4.192           137,59%              66,42%
Margin
Revenue         Gadai Tabungan Emas           94.883           71.892       61.748            75,77%                16,43%
                Krasida Tabungan Emas          3.207            2.564         2.199           79,95%.               16,59%
                Total                        467.803         399.789      325.956             85,46%                22,65%
Tabungan        Rekening Aktif             3.339.769        3.129.453    3.463.751            93,70%                -9,65%
Emas            Omzet (Rp Juta)             3.150.214      2.760.306      2.917.337           87,62%                -5,38%



Segmen Syariah                                            Sharia Segment

Pegadaian menyadari bahwa industri keuangan syariah       Pegadaian recognizes the continuous growth of the
terus berkembang mengingat populasi penduduk              Islamic finance industry, considering the large Muslim
muslim di Indonesia yang sangat besar. Untuk itu,         population in Indonesia. Therefore, the Company has
Perseroan membentuk Unit Usaha Syariah (UUS) yang         established the Sharia Business Unit (UUS) aimed at
bertujuan untuk mengembangkan produk dan layanan          developing pawn products and services based on
gadai berdasarkan prinsip syariah. Seluruh produk dan     Sharia principles. All products and services offered
layanan yang ditawarkan oleh Pegadaian senantiasa         by Pegadaian are constantly monitored by a credible
diawasi oleh Dewan Pengawas Syariah yang kredibel         Sharia Supervisory Board and have obtained approval
dan telah memperoleh persetujuan dari Dewan Syariah       from the National Sharia Board to ensure their
Nasional guna memastikan kesesuaiannya dengan             compliance with Sharia principles.
prinsip syariah.


Produk dan layanan pada segmen syariah sebagian           Products and services in the Sharia segment largely
besar merupakan produk yang telah dikenal oleh            consist of products that are already known to the
masyarakat pada segmen konvensional. Produk               public in the conventional segment. These products
dan layanan tersebut telah dimodifikasi sedemikian        and services have been modified and adapted to
rupa    dan   disesuaikan    dengan    hukum-hukum        Sharia laws to meet Sharia principles. To boost the
syariah agar dapat memenuhi prinsip syariah. Untuk        performance of the Sharia segment, Pegadaian also
mendorong kinerja segmen syariah, Pegadaian juga          develops channeling schemes that allow the Company
mengembangkan skema channeling yang dapat                 to market Sharia pawn products in conventional
memungkinkan Perseroan untuk memasarkan produk            Pegadaian outlets.
gadai syariah di outlet Pegadaian konvensional.




178                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 179
Bisnis Gadai Syariah                                            Sharia Pawn Business
Pegadaian memberikan pinjaman kepada masyarakat                 Pegadaian provides loans to the public based on the
atas dasar hukum gadai dengan jaminan berupa                    pawn law, with collateral such as gold jewelry, gold
perhiasan emas, emas batangan, kendaraan bermotor,              bars, motor vehicles, electronic goods, household
barang elektronik, peralatan rumah tangga, atau                 appliances, or other specific types of collateral for
jenis agunan tertentu lainnya untuk tujuan produktif            productive or consumptive purposes. Customers are
maupun konsumtif. Nasabah dikenakan biaya                       charged maintenance fees (mu’nah) calculated based
pemeliharaan (mu’nah) yang dihitung dari nilai taksiran         on the appraised value of the collateral held by the
barang jaminan yang dipelihara di Perseroan. Bisnis             Company. Sharia pawn business offers several types
gadai syariah memiliki beberapa jenis produk, antara            of products, including Sharia Pawn, Sharia Gold
lain Gadai Syariah, Gadai Emas Syariah Angsuran,                Installment Pawn, Hajj Portion Financing, and Religious
Pembiayaan Porsi Haji dan Pembiayaan Wisata Religi.             Tourism Financing.


        Nama Produk                                                   Penjelasan
 No.
        Product Name                                                  Explanation
1.     Gadai Syariah   Sistem gadai berprinsip Syariah yang diberikan kepada semua golongan masyarakat, baik untuk
                       kebutuhan konsumtif maupun kebutuhan produktif. Gadai Syariah merupakan solusi terpercaya untuk
                       mendapatkan pinjaman dengan akad sesuai dengan prinsip syariah, mudah, cepat, dan aman. Gadai
                       Syariah terbagi menjadi beberapa fitur produk antara lain Gadai Emas Syariah, Gadai Non Emas Syariah,
                       Gadai Kendaraan Syariah dan Gadai Tabungan Emas Syariah. Untuk mendapatkan pinjaman nasabah
                       hanya perlu membawa identitas (KTP/SIM/Passport) dan agunan berupa perhiasan emas, emas
                       batangan, berlian terikat perhiasan, mobil, sepeda motor, laptop, handphone, dan barang elektronik
                       lainnya. Pinjaman yang diberikan mulai dari Rp50.000,- dengan biaya pemeliharaan (mu’nah) mulai
                       0,086% (dari taksiran) per hari atau 0,47% (dari taksiran) per 10 hari dengan jangka waktu kredit
                       maksimum 120 Hari, dan dapat diperpanjang dengan cara mengangsur ataupun mengulang gadai,
                       serta dapat dilunasi sewaktu-waktu dengan perhitungan mu’nah proporsional selama masa pinjaman.
                       Sharia Pawn System is provided to all segments of society, both for consumptive and productive needs.
                       Sharia Pawn is a reliable solution to obtain loans with contracts adhering to Sharia principles, offering
                       convenience, speed, and security. Sharia Pawn is divided into several product features, including
                       Sharia Gold Pawn, Sharia Non-Gold Pawn, Sharia Vehicle Pawn, and Sharia Gold Savings Pawn. To
                       obtain a loan, customers only need to bring identification (ID card / driver’s license / passport) and
                       collateral such as gold jewelry, gold bars, diamond-bound jewelry, cars, motorcycles, laptops, cell
                       phones, and other electronic goods. The loan amount starts from Rp 50.000 with maintenance fees
                       (mu’nah) starting at 0.086% (of the appraisal) per day or 0.47% (of the appraisal) per 10 days, with a
                       maximum credit period of 120 days, extendable through installments or renewing the pawn, and can
                       be paid off at any time with proportional mu’nah calculations during the loan period.


2.     Gadai Emas      Gadai Emas Angsuran Syariah yang memberikan pinjaman dana tunai dengan jaminan perhiasan
       Syariah         (emas dan berlian). Pinjaman dapat diangsur setiap bulan melalui proses yang mudah dan sesuai
       Angsuran        syariah. Jaminan emas disimpan di Pegadaian dengan tarif pemeliharaan (mu’nah) sebesar 0,95% per
                       bulan flat dari taksiran barang jaminan dengan jangka waktu pembiayaan 12, 18, 24, 36 bulan.
                       Gadai Emas Angsuran Syariah is a service that provides cash loans with gold and diamond jewelry as
                       collateral. The loan can be repaid monthly through a simple and Sharia-compliant process. The gold
                       collateral is kept at Pegadaian with a maintenance fee (mu’nah) of 0.95% per month flat rate based on
                       the appraised value of the collateral, with financing periods of 12, 18, 24, or 36 months.
3.     Pembiayaan      Pembiayaan untuk mendapatkan porsi ibadah haji secara syariah dengan proses mudah, cepat dan
       Porsi Haji      aman. Jaminan emas serta bekas pendaftaran haji disimpan di Pegadaian. Tarif pemeliharaan (mu’nah)
                       sebesar 0,95% per bulan flat dari taksiran barang jaminan (emas + berkas pendaftaran haji) dengan
                       jangka waktu pembiayaan 12, 18, 24, 36, 48 dan 60 bulan.
                       Financing for obtaining a portion of Hajj worship in a Sharia-compliant manner with an easy, fast,
                       and secure process. Gold collateral and the Hajj registration documents are kept at Pegadaian. The
                       maintenance fee (mu’nah) is 0.95% per month flat rate based on the appraised value of the collateral
                       (gold + Hajj registration documents), with financing periods of 12, 18, 24, 36, 48, and 60 months.
4.     Pembiayaan      Penyaluran pinjaman untuk wisata rohani (ibadah umroh atau wisata perjalanan halal lainnya) yang
       Wisata Religi   menggunakan akad Gadai Syariah dan menggunakan pola angsuran berlandaskan prinsip-prinsip
                       syariah. Pada Arrum Safar, jaminan emas serta barang berharga lainnya disimpan di Pegadaian. Tarif
                       pemeliharaan (mu’nah) sebesar 0,65% per bulan flat dari taksiran barang jaminan (emas+barang
                       berharga lainnya) dengan jangka waktu pembiayaan 12, 18, 24, dan 36 bulan.
                       Disbursement of loans for spiritual tourism (Umrah pilgrimage or other halal travel) using Sharia-
                       compliant agreements and installment schemes based on Sharia principles. In Arrum Safar, gold
                       collateral and other valuable items are stored at Pegadaian. The maintenance fee (mu’nah) is 0.65%
                       per month flat rate based on the appraised value of the collateral (gold + other valuable items), with
                       financing periods of 12, 18, 24, and 36 months.




PT Pegadaian | 2023 Annual Report                                                                                           179
Page 180
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




Tantangan dan Strategi Bisnis Gadai                       Challenges and Business Strategies
Syariah Tahun 2023                                        for Sharia Pawn in 2023

Di tahun 2023, bisnis gadai syariah dihadapi oleh         In 2023, Sharia pawn businesses face several
beberapa tantangan, antara lain:                          challenges, including:
1. Ketidakstabilan politik, sosial dan ekonomi;           1. Political, social, and economic instability;
2. Bisnis pergadaian yang semakin terbuka yang            2. Increasing openness in the pawn business leading
   menyebabkan persaingan semakin ketat;                     to intensified competition;
3. Kompetensi insan Pegadaian yang belum merata;          3. Uneven competencies among Pegadaian personnel.


Dalam menghadapi tantangan tersebut, Perseroan            In response to these challenges, the Company
menerapkan strategi sebagai berikut:                      implements the following strategies:
1. Mengakomodir dan memfasilitasi kebutuhan pasar         1. Accommodating and facilitating market needs
   (customer focus) dengan memberikan fasilitas              (customer focus) by offering more competitive
   pembiayaan yang lebih kompetitif                          financing facilities.
2. Menyederhanakan proses bisnis;                         2. Streamlining business processes;
3. Meningkatkan koordinasi dengan pihak eksternal         3. Improving coordination with external parties;
   untuk
4. Menambah kompetensi insan Pegadaian dalam              4. Enhancing Pegadaian personnel’s competencies
   hal Product Knowledge, strategi    pemasaran,             in Product Knowledge, marketing strategies,
   pelayanan dan lain-lain                                   customer service, and others.


Kinerja Bisnis Gadai Syariah Tahun                        Sharia Pawn Business Performance in
2023                                                      2023

                                                                             dalam jutaan Rupiah, kecuali dinyatakan lain
                                                                                  in million rupiah, unless stated otherwise
                                             2023
     Uraian          Produk                                                          Pencapaian           Pertumbuhan
                                                     Realisasi       2022
   Description       Product      RKAP                                               Achievement             Growth
                                                    Realization
Rekening Aktif   Rahn                 1.567.301          1.354.278     1.358.264              86,41%                -0,29%
(Unit)           Arrum Emas            36.548              43.372        38.438               118,67%               12,84%
Active Account   Arrum Haji            46.584              38.741        42.107                83,16%               -7,99%
(Unit)
                 Arrum Safar              1.385               231             177             16,68%                30,51%
                 Total                1.651.818         1.436.622     1.438.986               86,97%                 -0,16%
Omzet            Rahn               24.925.184         27.792.974    24.553.782                111,51%              13,19%,
Turnover         Arrum Emas            1.112.861         1.194.553    1.003.624              107,34%                19,02%
                 Arrum Haji           324.649             226.225       219.998               69,68%                 2,83%
                 Arrum Safar             17.196             6.862           9.016             39,90%               -23,89%
                 Total              26.379.890         29.220.614    25.786.420               110,77%               13,32%
Outstanding Loan Rahn                6.986.656          7.352.352      6.719.359             105,23%                 9,42%
                 Arrum Emas            497.817            587.555        537.271              118,03%                9,36%
                 Arrum Haji           690.629            493.587        554.841                71,47%               -11,04%
                 Arrum Safar           25.053               8.005           7.751              31,95%                3,27%
                 Total               8.200.155          8.441.499      7.819.222             102,94%                 7,96%
Pendapatan       Rahn                1.780.568          1.802.939      1.697.644             101,26%                 6,20%
Mu'nah           Arrum Emas            117.320            130.971       113.009               111,65%               15,89%
Mu'nah Revenue   Arrum Haji            127.246            122.040       135.390               95,91%                -9,86%
                 Arrum Safar             2.050               430             136              20,98%              216,30%
                 Total               2.027.166          2.056.381      1.946.179             101,44%                 5,66%




180                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 181
Bisnis Non-Gadai Syariah                                        Sharia Non-Pawn Business

Perseroan    memberikan       pembiayaan       kepada           The Company provides financing to micro and small
pengusaha mikro kecil dengan agunan BPKB                        entrepreneurs with vehicle BPKB collateral (Sharia
kendaraan (Pegadaian Syariah Pinjaman Usaha)                    Pawn Business Loan) as well as vehicle ownership
serta pembiayaan kepemilikan kendaraan bermotor                 financing for employees and entrepreneurs (Vehicle
bagi karyawan maupun pengusaha (Pegadaian Cicil                 Installment Pawn). In this business, the company
Kendaraan). Pada bisnis ini, Perseroan juga memiliki            also offers financing to individuals with fixed/regular
pembiayaan yang diberikan kepada masyarakat                     income, micro/small entrepreneurs, and farmers with
berpenghasilan tetap/rutin, pengusaha mikro/kecil               land certificates and/or Building Utilization Rights
dan petani dengan jaminan Sertifikat tanah dan/atau             Certificates (SHGB). The Sharia non-pawn business
SHGB (Sertifikat Hak Guna Bangunan). Bisnis non-                has several types of Sharia micro fiduciary financing
gadai syariah memiliki beberapa jenis produk bisnis             products, including:
pembiayaan mikro fidusia syariah, antara lain:


         Nama Produk                                                  Penjelasan
 No.
         Product Name                                                Explanation
  1.   Pegadaian Syariah Pada Pegadaian Syariah Pinjaman Usaha, kendaraan tetap pada pemiliknya sehingga dapat
       Pinjaman Usaha    digunakan untuk mendukung usaha, tarif pemeliharaan (mu’nah) sebesar 0,7% per bulan flat dari
                         taksiran harga kendaraan dengan jangka waktu pembiayaan 12, 18, 24, 36 hingga 48 bulan.
                         In Pegadaian Syariah Pinjaman Usaha, the vehicle remains with its owner so it can be used to
                         support the business. The maintenance fee (mu’nah) is 0.7% per month flat from the estimated
                         vehicle price with financing terms ranging from 12, 18, 24, 36 up to 48 months.
  2.   Pegadaian Cicil    Pembiayaan yang diperuntukkan guna pembelian/kepemilikan kendaraan bermotor baru atau bekas
       Kendaraan          pakai sesuai dengan prinsip syariah kepada karyawan, pengusaha UMKM,pensiunan, profesional,
                          dan non profesional. Jangka waktu angsuran 12, 18, 24, 36 bulan untuk sepeda motor dan 12, 18,
                          24, 36, 48, dan 60 bulan untuk mobil dengan tarif pemeliharaan (mu’nah) 0,9% per bulan flat dari
                          taksiran harga kendaraan.Adapun biaya mu’nah akad sebesar Rp 70.000 untuk sepeda motor dan
                          Rp 200.000,- untuk mobil
                          Financing is provided for the purchase/ownership of new or used motor vehicles in accordance with
                          Sharia principles to employees, MSME entrepreneurs, retirees, professionals, and non-professionals.
                          The installment periods are 12, 18, 24, 36 months for motorcycles and 12, 18, 24, 36, 48, and 60
                          months for cars with a maintenance fee (mu’nah) of 0.9% per month flat from the estimated vehicle
                          price. The mu’nah fee for the contract is Rp 70.000 for motorcycles and Rp 200.000 for cars.
  3.   Pegadaian Syariah Sistem gadai berprinsip syariah yang diberikan kepada masyarakat yang memiliki penghasilan
       Gadai Sertifikat  tetap/rutin, pengusaha mikro, pengusaha kecil maupun petani dan nelayan dengan agunan sertifikat
                         tanah (SHM dan SHGB). Besarnya pinjaman yang diberikan mulai dari Rp5.000.000 sampai dengan
                         Rp200.000.000 dengan biaya mu’nah akad sebesar Rp70.000 dan biaya pemeliharaan (mu’nah)
                         mulai 0,70% per bulan dan jangka waktu 12, 18, 24, 36, 48, 60 bulan.
                         Sharia-based pawn system provided to individuals with regular income, micro-entrepreneurs, small
                         business owners, farmers, and fishermen with land certificate collateral (SHM and SHGB). The loan
                         amount ranges from Rp 5.000.000 to Rp 200.000.000 with a contract mu’nah fee of Rp 70.000 and
                         maintenance fee (mu’nah) starting from 0.70% per month and a tenure of 12, 18, 24, 36, 48, 60 months.
  4.   Pegadaian KUR      Program Kredit Usaha Rakyat (KUR) adalah salah satu program pemerintah dalam meningkatkan
       Syariah            akses pembiayaan kepada Usaha Mikro, Kecil, dan Menengah (UMKM) yang disalurkan dengan
                          skema syariah. Program KUR dimaksudkan untuk memperkuat kemampuan permodalan usaha
                          dalam rangka pelaksanaan kebijakan percepatan pengembangan sektor riil dan pemberdayaan
                          UMKM. Pembiayaan yang diberikan mulai Rp 1.000.000,- sampai dengan Rp 50.000.000,- dengan
                          tenor 12,18,24 dan 36 bulan dengan biaya mu’nah mulai 0,14 % per bulan
                          The People’s Business Credit (KUR) program is one of the government’s initiatives to enhance
                          access to financing for Micro, Small, and Medium Enterprises (MSMEs) distributed under Sharia-
                          compliant schemes. The KUR program aims to strengthen the capital capacity of businesses to
                          accelerate the development of the real sector and empower MSMEs. Financing is provided ranging
                          from Rp 1.000.000 to Rp 50.000.000, with tenure options of 12, 18, 24, and 36 months, and a
                          mu’nah fee starting from 0.14% per month.




PT Pegadaian | 2023 Annual Report                                                                                          181
Page 182
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




Tantangan dan Strategi Bisnis Non-                       Challenges and Business Strategies
Gadai Syariah Tahun 2023                                 for Non-Pawn Sharia Business in 2023

Bisnis non-gadai syariah menghadapi beberapa             Non-pawn Sharia businesses face several challenges in
tantangan di tahun 2023, antara lain:                    2023, including:
1. Risiko ketidakpastian perekonomian dunia              1. Uncertainty in the global economy
2. Kondisi geopolitik yang tidak stabil                  2. Unstable geopolitical conditions
3. Tingkat kompetisi dan persaingan lembaga              3. Increasing competition and rivalry among financial
   keuangan semakin ketat                                   institutions
4. Musim kemarau dan badai el nino yang                  4. Prolonged drought and El Nino storms
   berkepanjangan.


Perseroan     telah   menerapkan     strategi untuk      The Company has implemented strategies to address
menghadapi tantangan bagi bisnis non-gadai syariah,      the challenges for non-pawn Sharia businesses,
antara lain:                                             including:
1. Pengembangan produk dan layanan yang                  1. Sustainable development of products and services
   berkelanjutan
2. Memperbaiki dan menyempurnakan proses bisnis          2. Improving and streamlining business processes
   yang lebih sederhana (simplikasi)                        based on business and risk simplification
3. berbasis bisnis dan risiko                            3.
4. Digitalisasi proses bisnis                            4. Digitization of business processes
5. Kolaborasi dan sharing dengan berbagai pihak          5. Collaboration and sharing with various parties as
   sebagai mitra dalam support bisnis                       business support partners
6. Peningkatan kompetensi dan product knowledge          6. Enhancing competencies and product knowledge
   di semua lini                                            across all levels


Kinerja Bisnis Non-Gadai Syariah                         Non-pawn Sharia Business
Tahun 2023                                               Performance in 2023


                                                                             dalam jutaan Rupiah, kecuali dinyatakan lain
                                                                                  in million rupiah, unless stated otherwise
                                           2023
    Uraian            Produk                                                         Pencapaian           Pertumbuhan
                                                   Realisasi        2022
  Description         Product     RKAP                                              Achievement              Growth
                                                  Realization

Rekening          Arrum Mikro         66.068           349.486          92.680              528,98%               277,09%
(Unit)            Amanah              54.095             52.955            40.112             97,89%                32,02%
Accounts (Unit)   Rahn Tasjily         9.700              8.793            8.687             90,65%                   1,22%
                  Tanah
                  Total               129.863           411.234         141.479              316,67%              190,67%
Omzet             Arrum Mikro        3.347.911        3.942.291        1.124.145              117,75%             250,69%
Turnover          Amanah              782.516         1.264.648        763.707                161,61%              65,59%
                  Rahn Tasjily        331.193          386.982        240.494                116,84%                60,91%
                  Tanah
                  Total             4.461.620         5.593.921       2.128.346              125,38%               162,83%
Outstanding       Arrum Mikro       2.687.054          3.109.187      1.024.185               115,71%            203,58%,
Loan              Amanah            1.002.916          1.363.514       923.501               135,95%                47,65%
                  Rahn Tasjily        518.360          602.055         544.832                116,15%               10,50%
                  Tanah
                  Total             4.208.330         5.074.756       2.492.518              120,59%              103,60%
Pendapatan        Arrum Mikro        375.290            345.541         105.123               92,07%              228,70%
Sewa Mu'nah       Amanah              155.064            179.161       132.540               115,54%                35,18%
Mu'nah            Rahn Tasjily        92.864             70.138            81.219             75,53%               -13,64%
Revenue           Tanah
                  Total               623.218           594.841        318.882                95,45%               86,54%




182                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 183
Profitabilitas per Segmen                           Per Segment Profitability

Segmen Usaha Konvensional                           Conventional Business Segment

                                                                         dalam jutaan Rupiah, kecuali dinyatakan lain
                                                                              in million rupiah, unless stated otherwise
                                                                              Pertumbuhan (Penurunan)
               Uraian                                                              Growth (Decilne)
                                    2023              2022
             Description                                                                          Persentase (%)
                                                                           Nominal
                                                                                                  Percentage (%)
Aset                                 69.010.440         63.180.797               5.829.643                         9,23
Asset
Liabilitas                           42.246.444          39.414.118               2.832.326                         7,19
Liability
Pendapatan Usaha                      21.673.415       20.538.862                  1.134.553                       5,52
Operating Revenue
Beban Usaha                          (17.206.621)      (17.355.525)                 148.904                        0,86
Operating Expenses
Pendapatan Lain-lain                       14.228              3.536                  10.692                   302,376
Other Income
Laba Sebelum Pajak Penghasilan         4.481.022         3.186.874                 1.294.148                      40,61
Profit before Income Tax


Segmen Usaha Syariah                                Sharia Business Segment



                                                                         dalam jutaan Rupiah, kecuali dinyatakan lain
                                                                              in million rupiah, unless stated otherwise

                                                                              Pertumbuhan (Penurunan)
               Uraian                                                              Growth (Decilne)
                                    2023              2022
             Description                                                                          Persentase (%)
                                                                            Nominal
                                                                                                  Percentage (%)
Aset                                   13.574.991       10.148.993                3.425.998                       33,76
Asset
Liabilitas                             7.703.396         5.497.186                2.206.210                       40,13
Liability
Pendapatan Usaha                       2.760.379         2.337.724                  422.655                       18,08
Operating Revenue
Beban Usaha                           (1.541.313)       (1.195.757)                -345.556                       28,89
Operating Expenses
Pendapatan Lain-lain                         928                 363                     565                     155,65
Other Income
Laba Sebelum Pajak Penghaslan           1.219.994            1.142.331                77.663                       6,80
Profit before Income Tax




PT Pegadaian | 2023 Annual Report                                                                                   183
Page 184
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




Segmen Demografi                                             Demographic Segment

    Wilayah                              Daerah Operasi                          Jumlah Kantor Wilayah dan Cabang
      Area                              Operating Region                       Number of Regional Offices and Branches
Sumatera           Kanwil Medan, Pekanbaru dan Palembang                      • 3 Kantor Wilayah
                   Regional Offices in Medan, Pekanbaru, and Palembang        • 110 Kantor Cabang
                                                                              • 624 Unit Pelayanan Cabang
                                                                              • 141 Co-location SENYUM

                                                                              •   3 Regional Offices
                                                                              •   110 Branch Offices
                                                                              •   624 Branch Service Units
                                                                              •   141 SENYUM co-location
Jawa               Kanwil Jakarta 1, Jakarta 2, Bandung, Semarang, Surabaya   •   5 Kantor Wilayah
Java               Jakarta 1, Jakarta 2, Bandung, Semarang, Surabaya          •   295 Kantor Cabang
                   Regional Office                                            •   1.603 Unit Pelayanan Cabang
                                                                              •   244 Co-location SENYUM

                                                                              •   5 Regional Offices
                                                                              •   295 Branch Offices
                                                                              •   1,603 Branch Service Units
                                                                              •   244 SENYUM Co-locations
Kalimantan         Kanwil Balikpapan                                          •   1 Kantor Wilayah
                   Balikpapan Regional Office                                 •   53 Kantor Cabang
                                                                              •   282 Unit Pelayanan Cabang
                                                                              •   57 Co-location SENYUM

                                                                              •   1 Regional Office
                                                                              •   53 Branch Offices
                                                                              •   282 Branch Service Units
                                                                              •   57 Co-location SENYUM
Bali & Nusa        Kanwil Denpasar                                            •   1 Kantor Wilayah
Tenggara           Denpasar Regional Office                                   •   64 Kantor Cabang
                                                                              •   362 Unit Pelayanan Cabang
                                                                              •   59 Co-location SENYUM

                                                                              •   1 Regional Office
                                                                              •   64 Branch Offices
                                                                              •   362 Branch Service Units
                                                                              •   59 Co-location SENYUM
Sulawesi, Maluku   Kanwil Makassar dan Manado                                 •   2 Kantor Wilayah
dan Papua          Makassar and Manado Regional Office                        •   120 Kantor Cabang
                                                                              •   579 Unit Pelayanan Cabang
                                                                              •   127 Co-location SENYUM

                                                                              •   2 Regional Offices
                                                                              •   120 Branch Offices
                                                                              •   579 Branch Service Units
                                                                              •   127 SENYUM Co-locations




184                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 185
Profitabilitas berdasarkan Segmen                            Demographic Segment Profitability
Demografi

Profitabilitas Tahun 2023                                   Profitability in 2023

                                                                                                      dalam jutaan Rupiah
                                                                                                           in million rupiah

           Uraian               Jawa                                                 Bali & Nusa          Sulawesi,
                                                 Sumatera         Kalimantan
         Description            Java                                                  Tenggara         Maluku & Papua
Aset                            43.020.827         11.830.449         5.834.923          7.436.685             14.462.547
Asset
Liabilitas                      33.065.720           5.546.116        2.398.231           2.670.105             6.269.668
Liability
Pendapatan Usaha                    15.465.427      2.686.788          1.291.747          1.704.140             3.285.692
Operating Revenue
Beban Usaha                     (13.374.241)       (1.723.567)        (764.542)          (953.092)             (1.932.492)
Operating Expenses
Pendapatan Lain-lain                    11.388              843                816             134                    1.975
Other Income
Laba Sebelum Pajak                   2.102.574       964.064            528.021             751.182               1.355.175
Penghasilan
Profit before Income Tax




Profitabilitas Tahun 2022                                   Year 2022 Profitability

                                                                                                      dalam jutaan Rupiah
                                                                                                           in million rupiah


           Uraian               Jawa                                                 Bali & Nusa          Sulawesi,
                                                 Sumatera         Kalimantan
         Description            Java                                                  Tenggara         Maluku & Papua

Aset                                37.959.568     10.704.794         5.097.462           6.631.618            12.936.348
Asset
Liabilitas                      28.629.089          5.383.043          2.188.161          2.612.760              6.098.251
Liability
Pendapatan Usaha                    14.910.364      2.344.668          1.132.655          1.586.139              2.902.761
Operating Revenue
Beban Usaha                     (15.777.245)        (893.800)         (385.230)          (498.908)              (996.099)
Operating Expenses
Pendapatan Lain-lain                     2.477              516            296                 190                     420
Other Income
Laba Sebelum Pajak                  (864.404)        1.451.384          747.721           1.087.421              1.907.082
Penghasilan
Profit before Income Tax




PT Pegadaian | 2023 Annual Report                                                                                       185
Page 186
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




Tinjauan Keuangan
Financial Overview

Penyusunan analisa dan pembahasan kinerja keuangan        The preparation of financial performance analysis and
dalam Laporan Tahunan ini mengacu pada Laporan            discussions in this Annual Report refers to Pegadaian’s
Keuangan Konsolidasian Pegadaian yang telah diaudit       Consolidated Financial Statements which have been
oleh Kantor Akuntan Publik Kantor Akuntan Publik          audited by the Public Accounting Firm Purwantono,
(KAP) Purwantono, Sungkoro, dan Surja (EY) dengan         Sungkoro, and Surja (EY) with an unqualified opinion
opini wajar tanpa modifikasian (unqualified) untuk        for the years ended December 31, 2023, and 2022.
tahun yang berakhir pada 31 Desember 2023 dan             The Company’s Consolidated Financial Statements
2022. Laporan Keuangan Konsolidasian Perseroan            are prepared in accordance with generally accepted
disusun sesuai dengan prinsip-prinsip akuntansi yang      accounting principles in Indonesia (SAK), which
berlaku umum di Indonesia (SAK), yang mencakup            include the Indonesian Financial Accounting Standards
Pernyataan Standar Akuntansi Keuangan (PSAK) dan          (PSAK) and interpretations of Financial Accounting
interpretasi Standar Akuntansi Keuangan (ISAK) yang       Standards (ISAK) issued by the Indonesian Financial
dikeluarkan oleh Dewan Standar Akuntansi Keuangan-        Accounting Standards Board-Indonesian Institute
Ikatan Akuntan Indonesia (DSAK-IAI), serta peraturan-     of Accountants (DSAK-IAI), as well as applicable
peraturan yang berlaku.                                   regulations.


Posisi Keuangan Konsolidasian                             Consolidated Financial Position

Aset                                                      Asset

                                                                                                   dalam jutaan Rupiah
                                                                                                        in million rupiah
                                                                                   Pertumbuhan (Penurunan)
                 Uraian                                                               Increase (Decrease)
                                           2023                2022
               Description                                                                         Persentase(%)
                                                                                  Nominal
                                                                                                   Percentage (%)
Aset Lancar                                 68.514.279          59.822.628             8.691.651                   14,53
Non-current Asset
Aset Tidak Lancar                            14.071.152           13.507.162            563.989                      4,18
Current Asset
Jumlah Aset                                 82.585.431          73.329.790             9.255.641                   12,62
Total Assets



Per 31 Desember 2023, Perseroan membukukan                As of December 31, 2023, the Company recorded
jumlah aset sebesar Rp82.585.431 juta, mengalami          total assets of Rp 82.585.431 million, representing an
peningkatan Rp9.255.641 juta atau 12,62% dibanding        increase of Rp 9.255.641 million or 12.62% compared to
tahun 2022 yang sebesar Rp73.329.790 juta.                2022, which amounted to Rp 73.329.790 million. The
Peningkatan jumlah aset Perseroan disebabkan oleh         increase in the Company’s total assets was driven by
pertumbuhan aset lancar sebesar 14,53% yang di            a 14.53% growth in current assets, supported by loans
topang oleh pinjaman yang diberikan.                      granted.


Perolehan aset Perseroan dikontribusikan dari aset        The Company’s asset acquisition is contributed by
lancar sebesar Rp68.514.279 juta atau setara dengan       current assets amounting to Rp 68.514.279 million,
82,96% dari jumlah aset, dan aset tidak lancar sebesar    equivalent to 82.96% of total assets, and non-current
Rp14.071.152 juta atau setara dengan 17,04%.              assets amounting to Rp 14.071.152 million, equivalent
                                                          to 17.04%.




186                                                                            Laporan Tahunan 2023 | PT Pegadaian
Page 187
Aset Lancar                                                Current Asset

                                                                                                   dalam jutaan Rupiah
                                                                                                        in million rupiah
                                                                                  Pertumbuhan (Penurunan)
                 Uraian                                                              Increase (Decrease)
                                          2023                 2022
               Description                                                                         Persentase(%)
                                                                                 Nominal
                                                                                                   Percentage (%)
Kas dan Setara Kas                             263.631              378.750             -115.119                 -30,39
Cash and Cash Equivalents
Pinjaman yang Diberikan – Bersih           64.456.296            55.347.852          9.108.444                     16,46
Loans - Net
Piutang Lain-lain – Bersih                    496.523                 837.521        -340.998                    -40,72
Other Receivables - Net
Persediaan                                    508.781              466.876              41.905                      8,98
Iventories
Pendapatan yang Masih Harus Diterima         2.264.818            2.379.068           -114.250                     -4,80
Accrued Income
Pajak Dibayar di Muka - Lain-lain                45.490               43.812               1.678                    3,83
Prepaid Taxes - Others
Beban Dibayar di Muka                            63.827               66.228            -2.401                     -3,63
Prepaid Expenses
Aset Hak Guna-Bersih                             414.913            302.521             112.391                     37,15
Right of Use Assets - Net
Jumlah Aset Lancar                          68.514.279           59.822.628           8.691.651                    14,53
Total Current Assets


Di tahun 2023, Pegadaian membukukan aset lancar            In 2023, Pegadaian recorded current assets amounting
sebesar Rp 68.514.279 juta, mengalami peningkatan          to Rp 68.514.279 million, representing an increase
Rp 8.691.651 juta atau 14,53% dibanding tahun              of Rp 8.691.651 million or 14.53% compared to the
sebelumnya sebesar Rp59.822.628 juta. Hal ini              previous year’s amount of Rp 59.822.628 million. This
disebabkan oleh kenaikan pinjaman yang diberikan-          increase was due to a net increase in loans granted of
bersih sebesar 16,46%.                                     16.46%.


Kas dan Setara Kas                                         Cash and Cash Equivalents

                                                                                                   dalam jutaan Rupiah
                                                                                                        in million rupiah
                                                                                  Pertumbuhan (Penurunan)
                 Uraian                                                              Increase (Decrease)
                                          2023                 2022
               Description                                                                         Persentase(%)
                                                                                 Nominal
                                                                                                   Percentage (%)
Kas                                              61.863               71.324            -9.461                    -13,26
Cash on Hand
Kas di Bank                                   201.768               307.320           -105.552                   -34,35
Cash in Bank
Deposito Berjangka                                     -                 106                   -                        -
Time Deposits
Kas dan Setara Kas                             263.631              378.750             -115.119                  30,39
Cash and Cash Equivalents


Kas dan setara kas Perseroan di tahun 2023 tercatat        The Company’s cash and cash equivalents in 2023
sebesar Rp 263.631 juta, menurun Rp 115.119 juta atau      amounted to Rp 263.631 million, a decrease of Rp
0,30% jika dibandingkan dengan tahun 2022 yang             115.119 million or 0.30% compared to 2022, which
sebesar Rp378.750 juta. Hal tersebut dikarenakan           stood at Rp 378.750 million. This was due to effective
pengelolaan kas dan bank yang efektif dan efisien.         and efficient cash and bank management.




PT Pegadaian | 2023 Annual Report                                                                                    187
Page 188
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




Pinjaman yang Diberikan                                   Loans

Hingga akhir tahun 2023, jumlah pinjaman yang             As of the end of 2023, the total loans provided by
diberikan Perseroan adalah sebesar Rp 64.456.296          the Company amounted to Rp 64.456.296 million, an
juta, naik Rp9.108.444 juta atau 16,46 % dari tahun       increase of Rp 9.108.444 million or 16.46% from 2022,
2022 yang sebesar Rp55.347.852 juta. Peningkatan          which stood at Rp 55.347.852 million. The increase
pinjaman yang diberikan utamanya disebabkan               in loans provided was primarily due to the growth of
pertumbuhan     produk    non    gadai.   Perseroan       non-guaranteed products. The Company is committed
berkomitmen untuk tetap fokus pada bisnis gadai,          to maintaining its focus on the pawn business while
namun juga meningkatkan portofolio bisnis non gadai.      also enhancing its non-pawn business portfolio.


Aset Tidak Lancar                                         Non-Current Asset

                                                                                                     dalam jutaan Rupiah
                                                                                                          in million rupiah
                                                                                   Pertumbuhan (Penurunan)
                   Uraian                                                             Increase (Decrease)
                                         2023                 2022
                 Description                                                                         Persentase(%)
                                                                                  Nominal
                                                                                                     Percentage (%)
Penyertaan Langsung                              17.384               11.869                5.515                   46,47
Direct Participation
Properti Investasi                              181.246             180.025                  1.221                    0,68
Investment Properties
Aset Tetap – Bersih                         12.127.278            11.576.765            550.513                       4,76
Fixed Assets - Net
Aset tak Berwujud – Bersih                      163.133              125.327             37.806                      30,17
Intangible Assets – Net
Aset Pajak Tangguhan                         1.578.126             1.613.176            -35.050                       -2,17
Deferred Tax Assets
Aset Lain-lain                                   3.985                     -                3.985                         -
Other Assets
Jumlah Aset Tidak Lancar                    14.071.152            13.507.162           563.990                         4,18
Total Non-Current Assets



Jumlah aset tidak lancar Perseroan di tahun 2023          The total non-current assets of the Company in 2023
tercatat sebesar Rp14.071.152 juta, meningkat             amounted to Rp 14.071.152 million, an increase of Rp
Rp563.990 juta atau 4,18 % dibandingkan dengan            563.990 million or 4.18% compared to 2022, which
tahun 2022 sebesar Rp13.507.162 juta. Hal tersebut        stood at Rp 13.507.162 million. This increase was
disebabkan terutama oleh peningkatan Aset Tetap-          primarily due to the increase in Net Fixed Assets by
Bersih sebesar Rp550.513 juta atau 4,76%.                 Rp 550.513 million or 4.76%.


Liabilitas                                                Liabilities
                                                                                                     dalam jutaan Rupiah
                                                                                                          in million rupiah
                                                                                   Pertumbuhan (Penurunan)
                   Uraian                                                             Increase (Decrease)
                                         2023                 2022
                 Description                                                                         Persentase(%)
                                                                                  Nominal
                                                                                                     Percentage (%)
Utang kepada Nasabah                            242.831             179.994              62.837                  34,91
Payables to Customers
Utang Usaha                                  645.359                587.745              57.614                       9,80
Trade Payables
Utang Pajak                                  447.702               289.945               157.757                     54,41
Tax Payables




188                                                                            Laporan Tahunan 2023 | PT Pegadaian
Page 189
                                                                                                        dalam jutaan Rupiah
                                                                                                             in million rupiah
                                                                                      Pertumbuhan (Penurunan)
                 Uraian                                                                  Increase (Decrease)
                                           2023                    2022
               Description                                                                               Persentase(%)
                                                                                     Nominal
                                                                                                         Percentage (%)
Liabilitas Pajak Tangguhan                              -                  4.424            -4.424                -100,00
Deferred Tax Liabilities
Akrual                                       2.848.250               3.200.367             -352.117                     -11,00
Accruals
Pendapatan Diterima di Muka                       48.647                  54.042            -5.395                      -9,98
Unearned Revenues
Liabilitas Lain-lain                              745.717                 918.749         -173.032                      -18,83
Other Liabilities
Pinjaman Bank                               35.024.788               25.270.571          9.754.217                      38,60
Bank Loans
Surat Berharga yang Diterbitkan              8.198.004                12.291.310        -4.093.306                     -33,30
Securities Issued
Pinjaman dari Pemerintah                          26.593                  372.184         -345.591                     -92,85
Loans from Government
Liabilitas Imbalan Kerja                      1.720.089               1.740.198            -20.109                        -1,16
Employee Benefit Liabilities
Liabilitas Sewa                                     1.860                   1.775                 85                     4,79
Lease Liabilities
Jumlah Liabilitas                           49.949.840               44.911.304          5.038.536                       11,22
Total Liabilities




Sampai dengan akhir tahun 2023, jumlah liabilitas             Until the end of 2023, the Company’s total liabilities
Perseroan tercatat sebesar Rp49.949.840 juta,                 amounted to Rp 49.949.840 million, an increase of Rp
mengalami peningkatan Rp5.038.536 juta atau 11,22             5.038.536 million or 11.22% from the previous year’s Rp
% dari tahun sebelumnya sebesar Rp44.911.304 juta.            44.911.304 million. This increase was primarily due to
Peningkatan ini terutama disebabkan oleh kenaikan             the rise in bank loans along with the increase in loans
pinjaman bank seiring dengan kenaikan pinjaman                disbursed.
yang diberikan.


Komposisi liabilitas Perseroan pada tahun 2023                The composition of the Company’s liabilities in 2023
didominasi oleh liabilitas jangka pendek yang sebesar         was dominated by short-term liabilities amounting to
Rp45.705.787 juta atau 91,50% dari jumlah liabilitas          Rp45,705,787 million or 91.50% of the total liabilities,
Perseroan, sementara liabilitas jangka panjang sebesar        while long-term liabilities amounted to Rp4,244,052
Rp4.244.052 juta atau 8,50% dari jumlah liabilitas.           million or 8.50% of the total liabilities.


Liabilitas Jangka Pendek                                      Short-Term Liabilities
                                                                                                        dalam jutaan Rupiah
                                                                                                             in million rupiah

                                                                                      Pertumbuhan (Penurunan)
                   Uraian                                                                Increase (Decrease)
                                             2023                   2022
                 Description                                                                             Persentase(%)
                                                                                     Nominal
                                                                                                         Percentage (%)
Pinjaman Bank                                 35.024.788              25.270.571          9.754.217                38,60
Bank Loans
Pinjaman Obligasi/Sukuk-yang akan Jatuh           5.675.041           9.358.402          -3.683.361                   -39,36
Tempo dalam Satu Tahun
Bond Loans - Due Date In A Year
Utang Usaha                                        645.359                 587.745             57.614                    9,80
Trade Payables
Utang kepada Nasabah                               242.830                179.994           62.836                      34,91
Payables to Customers
Utang Pajak                                        447.702                289.945           157.757                     54,41
Tax Payables




PT Pegadaian | 2023 Annual Report                                                                                         189
Page 190
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




                                                                                                      dalam jutaan Rupiah
                                                                                                           in million rupiah

                                                                                      Pertumbuhan (Penurunan)
                  Uraian                                                                 Increase (Decrease)
                                           2023                  2022
                Description                                                                            Persentase(%)
                                                                                     Nominal
                                                                                                       Percentage (%)
Akrual                                       2.848.250             3.200.367               -352.117               -11,00
Accrual
Pendapatan Diterima di Muka                       48.647                54.042              -5.395                    -9,98
Unearned Liabilities
Liabilitas Pajak Tangguhan                             -                 4.424              -4.424                   -100,0
Deferred Tax Liabilities
Liabilitas Sewa                                    1.860                 1.775                  85                     4,79
Lease Liabilities
Pinjaman dari Pemerintah                          25.593                95.810             -70.217                   -73.29
Loans from Government
Liabilitas Jangka Pendek Lainnya               745.717                918.749             -173.032                   -18,83
Amount of short-term liabilities
Jumlah Liabilitas Jangka Pendek             45.705.787             39.961.824            5.743.963                    14,37
Total Current Liabilities


Di tahun 2023, jumlah liabilitas pendek Perseroan          In 2023, the total current liabilities of the Company
tercatat sebesar Rp45.705.787 juta, meningkat              amounted to Rp 45.705.787 million, increasing by Rp
Rp5.743.963 juta atau 14,37% dari tahun 2022 sebesar       5.743.963 million or 14.37% compared to 2022 which
Rp39.961.824 juta. Hal tersebut terutama disebabkan        amounted to Rp 39.961.824 million. This increase is
adanya kenaikan pinjaman Bank sebesar Rp9.754.217          primarily due to the rise in bank loans amounting to Rp
juta atau 38,60%, dimana kenaikan pinjaman bank ini        9.754.217 million or 38.60%, where the increase in bank
digunakan untuk penyaluran pinjaman yang diberikan.        loans is utilized for the disbursement of loans granted.


Pinjaman Bank                                              Bank Loans


Pinjaman bank tercatat mengalami peningkatan               Bank loans recorded an increase of Rp 9.754.217
Rp9.754.217 juta atau 38,6 % dari Rp25.270.571 juta        million or 38.6% from Rp 25.270.571 million in 2022
di tahun 2022 menjadi Rp35.024.788 juta pada tahun         to Rp 35.024.788 million in 2023. This is due to the
2023. Hal ini disebabkan oleh kenaikan pinjaman yang       increase in loans granted, where these bank loans are
diberikan, dimana pinjaman Bank ini digunakan untuk        utilized for the disbursement of loans granted.
penyaluran pinjaman yang diberikan


Pinjaman Obligasi/Sukuk                                    Bond/Sukuk Loan


Sepanjang tahun 2023, Pegadaian menerbitkan                Throughout 2023, Pegadaian issued Continuing Bonds
Obligasi Berkelanjutan V Tahap III dan IV serta            V Phase III and IV as well as Continuing Mudharabah
Sukuk Mudharabah Berkelanjutan II Tahap III dan IV.        Sukuk II Phase III and IV. In 2023, the Company also
Pada tahun 2023, Perseroan juga melunasi beberapa          redeemed several matured bonds, resulting in the
obligasi yang jatuh tempo sehingga pada posisi akhir       total amount of Securities Issued by the Company at
tahun 2023 jumlah Surat Berharga yang Diterbitkan          the end of 2023 being Rp 5.675.041 million, a decrease
Perseroan adalah sebesar Rp5.675.041 juta, menurun         from the year-end position in 2022 of Rp 9.358.402
dari posisi akhir tahun 2022 sebesar Rp9.358.402.          million.




190                                                                              Laporan Tahunan 2023 | PT Pegadaian
Page 191
Liabilitas Jangka Panjang                               Long-Term Liabilities

                                                                                              dalam jutaan Rupiah
                                                                                                   in million rupiah
                                                                              Pertumbuhan (Penurunan)
                  Uraian                                                         Increase (Decrease)
                                         2023               2022
                Description                                                                   Persentase(%)
                                                                             Nominal
                                                                                              Percentage (%)
Pinjaman Obligasi-Setelah Dikurangi        2.522.963          2.932.908          -409.945                    -13,98
Bagian yang akan Jatuh Tempo Dalam
Satu Tahun
Bond Loan – After Deducted from the
One Year Due Date Portion
MTN                                                 -                   -                -                         -
MTN
Utang Jangka Panjang kepada                     1.000            276.374         -275.374                   -99,64
Pemerintah
Long-Term Loans from Government
Liabilitas Imbalan Kerja                    1.720.089          1.740.198           -20.109                     -1,16
Employee Benefit Liabilities
Liabilitas Pajak Tangguhan                          -                   -                -                         -
Deferred Tax Liabilities
Liabilitas Sewa                                     -                   -                -                         -
Lease Liabilities
Jumlah Liabilitas Jangka Panjang           4.244.052          4.949.480          -705.428                    -14,25
Total Long-Term Liabilities




Hingga akhir tahun 2023, liabilitas jangka panjang      As of the end of 2023, the long-term liabilities of
Perseroan tercatat sebesar Rp4.244.052 juta, menurun    the Company amounted to Rp 4.244.052 million,
Rp705.428 juta atau 14,25% dari tahun 2022 sebesar      decreased by Rp 705.428 million or 14.25% from
Rp4.949.480 juta. Hal tersebut disebabkan adanya        2022 which amounted to Rp 4.949.480 million. This
terdapat hutang jangka panjang akan jatuh tempo         decrease is attributed to the presence of long-term
dalam kurung waktu 1 tahun dan menjadi bagian dari      debts dues within one year and becoming part of the
jangka pendek.                                          current liabilities.


Ekuitas                                                 Equity

                                                                                              dalam jutaan Rupiah
                                                                                                   in million rupiah
                                                                              Pertumbuhan (Penurunan)
                  Uraian                                                         Increase (Decrease)
                                         2023               2022
                Description                                                                    Persentase(%)
                                                                             Nominal
                                                                                               Percentage (%)
Modal Saham                                6.250.000          6.250.000                  0                         0
Share Capital
Cadangan Revaluasi Aset                     7.699.743            7.782.152        -82.409                      -1,06
Asset Revaluation Reserves
Pengukuran Kembali Imbalan Pasca            (824.656)          (658.661)          -165.995                    25,20
Kerja
Remeasurement of Post-Employment
Benefit
Saldo Laba yang Telah Dicadangkan          14.785.543          11.487.231        3.298.312                     28,71
Appropiated Retained Earnings
Saldo Laba yang Belum Dicadangkan           4.721.438          3.554.555         1.166.883                    32,83
Unappropriated Retained Earnings
Kepentingan Non-pengendali                      3.523               3.209              314                     9,78
Non-Controlling Interests
Ekuitas                                    32.635.591         28.418.486          4.217.105                   14,84
Equity




PT Pegadaian | 2023 Annual Report                                                                                191
Page 192
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




Per 31 Desember 2023, jumlah ekuitas Perseroan            As of December 31, 2023, the equity of the Company
mengalami peningkatan Rp4.217.105 juta atau               increased by Rp 4.217.105 million or 14.84% from Rp
14,84% dari Rp28.418.486 juta di tahun 2022 menjadi       28.418.486 million in 2022 to Rp32.635.591 million
Rp32.635.591 juta di tahun 2023. Peningkatan ekuitas      in 2023. The increase in equity is mainly due to the
terutama disebabkan oleh kenaikan saldo laba              increase in retained earnings and undistributed net
yang telah dicadangkan dan saldo laba yang belum          income for the current year.
dicadangkan atas laba bersih tahun berjalan.


Laba (Rugi) dan Penghasilan                               Consolidated Profit (Loss) and Other
Komprehensif Lainnya Konsolidasian                        Comprehensive Income

                                                                                                     dalam jutaan Rupiah
                                                                                                          in million rupiah
                                                                                   Pertumbuhan (Penurunan)
                Uraian                                                                Increase (Decrease)
                                         2023                 2022
              Description                                                                            Persentase(%)
                                                                                  Nominal
                                                                                                     Percentage (%)
Pendapatan Usaha
Operating Revenues
Pendapatan Sewa Modal dan                  15.987.067           14.362.644            1.624.423                       11,31
Administrasi
Interest and Administration Revenues
Pendapatan Penjualan Emas                   7.982.336            8.175.457              -193.121                     -2,36
Revenue from Gold Sold
Pendapatan Usaha Lainnya                      464.391             338.486               125.905                      37,20
Other Operating Revenues
Jumlah Pendapatan Usaha                   24.433.794            22.876.587             1.557.207                       6,81
Total Operating Revenues
Beban Usaha
Operating Expenses
Beban Harga Pokok Penjualan Emas            7.663.203            7.898.383             -235.180                      -2,98
Cost of Revenue from Gold Sold
Beban Pegawai                               4.632.772            4.531.692              101.080                       2,23
Employee Expense
Beban Bunga dan Bagi Hasil                   2.426.111            1.695.144            730.967                       43,12
Interest and Profit-sharing Expense
Beban Administrasi dan Umum                 3.703.513           3.764.004               -60.491                       -1,61
Administration and General Expense
Beban Pemasaran                               189.547                167.245             22.302                      13,33
Marketing Expense
Cadangan Kerugian Penurunan Nilai               132.788            494.814             -362.026                     -73,16
Allowances for Impairment Losses
Jumlah Beban Usaha                         18.747.934            18.551.282             196.652                       1,06
Total Operating Expenses
Laba Usaha                                 5.685.860            4.325.305             1.360.555                      31,46
Operating Revenues
Pendapatan Lain-lain – Bersih                    15.156               3.899                 11.257                 288,72
Other Income - Net
Laba Sebelum Pajak Penghasilan               5.701.016          4.329.204              1.371.812                     31,69
Profit before Income Tax
Beban Pajak Penghasilan                    (1.324.339)         (1.030.259)            -294.080                      28,54
Income Tax Expense
Laba Tahun Berjalan dari Operasi yang       4.376.677           3.298.945              1.077.732                     32,67
Dilanjutkan
Profit For the Year from Continuing
Operations
(Rugi)/Laba Tahun Berjalan dari                       -                    -                     -                        -
Operasi yang Dihentikan
(Loss)/Profit for the Year from the
Discontinued Operations




192                                                                            Laporan Tahunan 2023 | PT Pegadaian
Page 193
                                                                                           dalam jutaan Rupiah
                                                                                                in million rupiah
                                                                            Pertumbuhan (Penurunan)
                Uraian                                                         Increase (Decrease)
                                          2023            2022
              Description                                                                  Persentase(%)
                                                                           Nominal
                                                                                           Percentage (%)
Laba Bersih Tahun Berjalan                  4.376.677       3.298.945          1.077.732              32,67
Net Profit for the Year
Penghasilan Komprehensif Lain:
Other Comprehensive Income:
Pos-pos yang Tidak Akan Direklasifikasi
ke Laba Rugi:
Items that Will Not be Reclassified to
Profit or Loss:
Pengukuran Kembali Imbalan Pasca            (212.810)         185.509          -398.319                  -214,72
Kerja
Remeasurement of Post-employment
Benefits
Keuntungan Revaluasi Tanah dan                   6.774        186.622          -179.848                  -96,37
Bangunan
Gains on Revaluation of Land and
Buildings
Efek Pajak Terkait                               46.815      (55.016)            101.831                -185,09
Related Tax Effect
Penghasilan Komprehensif Lain Tahun          (159.221)           317.115       -476.336                  -150,21
Berjalan, Setelah Pajak
Other Comprehensive Income for The
Current Year, Net of Tax
Jumlah Penghasilan Komprehensif             4.217.456       3.616.060           601.396                    16,63
Tahun Berjalan
Total Comprehensive Income for The
Current Year
Laba Bersih Tahun Berjalan yang
Diatribusikan kepada:
Income for the Current Year Income
Attributable to:
Pemilik Entitas Induk                       4.376.012       3.298.312          1.077.700                   32,67
Owners of the Parent Entity
Kepentingan Non-pengendali                         665             633               32                     5,06
Non-Controlling Interests
Sub Total                                   4.378.677       3.298.945          1.079.732                   32,73
Subtotal
Jumlah Penghasilan Komprehensif yang
Dapat Diatribusikan kepada:
Total Comprehensive Income
Attributable to:
Pemilik Entitas Induk                       4.216.791       3.615.427           601.364                    16,63
Owners of the Parent Entity
Kepentingan Non-pengendali                         665             633               32                     5,06
Non-Controlling Interests
Sub Total                                   4.217.456       3.616.060           601.396                    16,63
Subtotal
Laba Bersih per Saham Dasar yang
dapat Diatribusikan Kepada Pemilik
Entitas Induk (dalam Rupiah Penuh)
Earnings Per Share Attributable to
Owner of Parent Entity (In Full Rupiah)
Dasar/Dilusian                               700.160          527.730           172.430                    32,67
Basic/Diluted
Total                                        700.160         527.730            172.430                    32,67
Total




PT Pegadaian | 2023 Annual Report                                                                            193
Page 194
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




Pendapatan Usaha                                        Operating Revenue

Di tahun 2023, Perseroan membukukan pendapatan          In 2023, the Company recorded operating revenue
usaha sebesar Rp24.433.794 juta, meningkat              of Rp 24.433.794 million, an increase of Rp 1.557.207
Rp1.557.207 juta atau 6,81% dari tahun 2022 yang        million or 6.81% from 2022, which amounted to
sebesar Rp22.876.587 juta. Kontribusi utama             Rp 22.876.587 million. The main contribution to
Pendapatan usaha Perseroan tahun 2023 masih             the Company’s operating revenue in 2023 is still
didominasi Pendapatan sewa modal dan administrasi       dominated by rental and administrative fee income,
yang mengalami kenaikan sebesar Rp1.624.423 juta        which increased by Rp 1.624.423 billion or grew by
atau tumbuh 11,31%                                      11.31%.


Beban Usaha                                             Operating Expenses

Beban usaha di tahun 2023 tercatat mengalami            In 2023, operating expenses increased by Rp 196.652
peningkatan sebesar Rp196.652 juta atau 1,06% dari      million or 1.06% from Rp 18.551.282 million in 2022 to
sebesar Rp18.551.282 juta di tahun 2022 menjadi         Rp 18.747.934 million in 2023. The main increase in
sebesar Rp18.747.934 juta di tahun 2023. Peningkatan    operating expenses was due to the increase in interest
beban usaha utamanya disebabkan oleh meningkatnya       and profit-sharing expenses by Rp 730.967 million or a
beban bunga dan bagi hasil sebesar Rp730.967 juta       growth of 43.12% due to the increased working capital
atau tumbuh 43,12% karena peningkatan kebutuhan         needed for loan disbursement.
modal kerja yang digunakan untuk penyaluran
pinjaman.


Laba Usaha                                              Operating Profit

Laba usaha Perseroan tahun 2023 tumbuh 31,46%           The Company’s operating profit in 2023 grew by
atau sebesar Rp1.360.555 juta menjadi Rp5.685.860       31.46% or Rp 1.360.555 million to Rp 5.685.860 million
juta dari tahun sebelumnya sebesar Rp4.325.305 juta.    from the previous year’s Rp 4.325.305 million. The
Peningkatan Laba Usaha disebabkan oleh marginal         increase in operating profit was due to the marginal
revenue (MR) lebih besar dari marginal cost (MC),       revenue (MR) being greater than the marginal cost
sehingga kinerja laba usaha menghasilkan kinerja yang   (MC), resulting in positive and growing operating
positif dan tumbuh.                                     profit performance.


Pendapatan Lain-lain                                    Other Income

Jumlah pendapatan lain-lain adalah sebesar Rp15.156     The total other income amounted to Rp 15.156 million
juta di tahun 2023, naik Rp11.257 juta atau 288,72%     in 2023, up Rp 11.257 million or 288.72% compared to
dibanding tahun sebelumnya sebesar Rp3.899              the previous year’s Rp 3.899 million. This increase is
juta.Peningkatan ini antara lain disebabkan oleh        primarily due to income from fines and profits from
pendapatan denda dan laba penjualan kendaraan           the sale of motor vehicles.
bermotor.


Laba Sebelum Pajak Penghasilan                          Profit Before Income Tax

Pegadaian membukukan laba sebelum pajak                 Pegadaian recorded a profit before income tax of Rp
penghasilan sebesar Rp5.701.016 juta di tahun 2023,     5.701.016 million in 2023, an increase of Rp 1.371.872
meningkat Rp1.371.872 juta atau 31,69 % dari tahun      million or 31.69% from 2022 which was Rp 4.329.204
2022 yang sebesar Rp4.329.204 juta. Peningkatan         million. The increase in Profit before Income Tax is in
Laba Sebelum Pajak seiring dengan peningkatan           line with the improvement in business performance
kinerja bisnis dan kinerja laba usaha.                  and operating profit.


Beban Pajak Penghasilan                                 Income Tax Expenses

Di tahun 2023, beban pajak penghasilan Perseroan        In 2023, the Company’s income tax expense increased
tercatat mengalami kenaikan sebesar Rp294.080           by Rp 294.080 million or 28.54% from Rp 1.030.259




194                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 195
juta atau 28,54 % dari Rp1.030.259 juta di tahun           million in 2022 to Rp 1.324.339 million. This is in line
2022 menjadi Rp1.324.339 juta. Hal ini seiring dengan      with the increase in Profit Before Tax.
kenaikan Laba sebelum pajak.


Laba Bersih Periode Berjalan                               Net Profit for the Current Period

Per 31 Desember 2023, Perseroan membukukan laba            As of December 31, 2023, the Company recorded a net
bersih periode berjalan sebesar Rp4.376.677 juta,          profit for the current period of Rp 4.376.677 million,
mengalami peningkatan Rp1.077.732 juta atau 32,67 %        representing an increase of Rp 1.077.732 million or
dibanding tahun 2022 yang sebesar Rp3.289.945 juta.        32.67% compared to Rp 3.289.945 million in 2022.


Penghasilan Komprehensif                                   Comprehensive Income

Penghasilan komprehensif Pegadaian di tahun 2023           Comprehensive income for Pegadaian in 2023
adalah sebesar Rp (159.221) juta, turun Rp (476.336)       amounted to Rp (159.221) million, a decrease of
juta atau -150,21 % dari tahun 2022 sebesar Rp317.11       Rp (476.336) million or -150.21% compared to Rp
juta. Hal ini antara lain karena adanya pengukuran         317.11 million in 2022. This was primarily due to
kembali imbalan pasca kerja di tahun 2023 sebesar Rp       the remeasurement of post-employment benefits
(212.810) juta di tahun 2023..                             amounting to Rp (212.810) million in 2023.


Laba Komprehensif Tahun Berjalan                           Comprehensive Income for the Current Year

Di tahun 2023, laba komprehensif tahun berjalan            Comprehensive income for the current year in 2023
tercatat sebesar Rp4.217.456 juta, mengalami               amounted to Rp 4.217.456 million, showing an increase
peningkatan Rp601.396 juta atau 16,63% dari tahun          of Rp 601.396 million or 16.63% compared to the
sebelumnya Rp3.616.060 juta.                               previous year’s Rp 3.616.060 million.


Laba per Saham Dasar                                       Basic Earnings Per Share

Jumlah laba per saham Perseroan mengalami                  The basic earnings per share of the Company increased
peningkatan sebesar Rp172.430 atau 32,67 % dari            by Rp 172.430 or 32.67% from Rp 527.730 in 2022 to
Rp527.730 di tahun 2022 menjadi Rp700.160 di tahun         Rp 700.160 in 2023. This increase is attributed to the
2023. Peningkatan tersebut disebabkan oleh seiring         rise in net income for the current year.
dengan peningkatan laba bersih tahun berjalan.


Arus Kas Konsolidasian                                     Consolidated Cash Flow

                                                                                                    dalam jutaan Rupiah
                                                                                                         in million rupiah
                                                                                   Pertumbuhan (Penurunan)
                 Uraian                                                                 Growth (Decline)
                                           2023                  2022
               Description                                                                           Persentase(%)
                                                                                  Nominal
                                                                                                     Percentage (%)
Arus Kas dari Aktivitas Operasi            (4.300.050)            (1.699.964)        -2.600.086                   152,94
Cash Flow from Operating Activities
Arus Kas dari Aktivitas Investasi            (1.123.229)          (1.537.866)           414.637                   -26,96
Cash Flow from Investing Activities
Arus Kas dari Aktivitas Pendanaan             5.308.160            3.178.007           2.130.153                    67,03
Cash flow From Financing Activities
Kenaikan/Penurunan Kas dan Setara Kas          (115.119)            (59.823)            -55.296                    92,43
Increase/Decrease in Cash and Cash
Equivalents
Kas dan Setara Kas Awal Tahun                  378.750               438.573           (59.823)                    -13,64
Cash and Cash Equivalents at the
Beginning of the Year
Kas dan Setara Kas Akhir Tahun                  263.631              378.750            (115.119)                 -30,39
Cash and Cash Equivalents at the End of
Year




PT Pegadaian | 2023 Annual Report                                                                                     195
Page 196
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




Per 31 Desember 2023, jumlah kas dan setara kas            As of December 31, 2023, the Company’s cash and
Perseroan mengalami penurunan Rp115.119 juta atau          cash equivalents decreased by Rp 115.119 million or
30,39% dari Rp378.750 juta di tahun 2022 menjadi           30.39% from Rp 378.750 million in 2022 to Rp 263.631
Rp263.631 juta. Penurunan kas dan setara kas terutama      million. The decline in cash and cash equivalents is
disebabkan oleh penyaluran pinjaman yang diberikan         primarily due to higher loan disbursements compared
lebih tinggi jika dibandingkan pada tahun 2022.            to 2022.


Arus Kas Bersih Diperoleh dari Aktivitas                   Net Cash Flows from Operating Activities
Operasi

Kas bersih yang diperoleh dari aktivitas operasi tahun     The net cash obtained from operating activities
2023 tercatat sebesar minus Rp4.300.005 juta. Arus         in 2023 amounted to minus Rp 4.300.005 million.
kas masuk diperoleh dari pelunasan pinjaman yang           Cash inflows were generated from loan repayments,
diberikan, penerimaan pendapatan sewa modal dan            receipts from lease and administrative fees, and other
administrasi, dan pendapatan usaha lainnya dengan          operating income totaling Rp 213.606.741 million,
total sebesar Rp213.606.741 juta sedangkan arus kas        while cash outflows were used for loan disbursements,
keluar digunakan untuk penyaluran pinjaman yang            interest payments, employee expenses, operating
diberikan, pembayaran bunga, beban pegawai, beban          expenses, and income tax payments totaling Rp
usaha dan pembayaran pajak penghasilan dengan              217.906.746 million.
total sebesar Rp217.906.746 juta.


Arus Kas Bersih Diperoleh dari Aktivitas                   Net Cash Flow Used for Investing
Investasi                                                  Activities

Arus kas digunakan untuk aktivitas investasi di tahun      The net cash used for investment activities in 2023
2023 tercatat sebesar Rp1.123.229 juta yang terdiri dari   amounted to Rp 1.123.229 million, consisting of the
Pembelian aset tak berwujud sebesar Rp 89.136 juta         purchase of intangible assets amounting to Rp 89.136
dan pembelian aset tetap sebesar Rp1.034.093 juta.         million and the purchase of fixed assets amounting to
                                                           Rp 1.034.093 million.


Arus Kas Bersih Diperoleh dari Aktivitas                   Net Cash Flow from Financing Activities
Pendanaan

Kas bersih diperoleh dari aktivitas pendanaan di           The net cash obtained from financing activities in
tahun 2023 tercatat sebesar Rp5.308.160 juta. Arus         2023 amounted to Rp 5.308.160 million. Cash inflows
kas masuk diperoleh dari pinjaman bank dan surat           were generated from bank loans and issued securities
berharga yang diterbitkan dengan total sebesar             totaling Rp 309.107.461 million, while cash outflows
Rp309.107.461 juta, sedangkan arus kas keluar              were used for bank loan repayments, redemption
digunakan untuk angsuran pinjaman bank, pelunasan          of issued securities, bond issuance expenses, and
surat berharga yang diterbitkan, pembayaran emisi          government loan repayments totaling Rp 303.799.300
obligasi dan pelunasan pinjaman pemerintah dengan          million.
total sebesar Rp303.799.300 juta.




196                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 197
Rasio Keuangan Utama                              Main Financial Ratio

                            Uraian
                                                         2023             2022
                          Description
Rasio Keuangan
Financial Ratio
Return on Asset (ROA)                                           5,60%            4,80%

Return on Equity (ROE)                                          14,33%            12,13%

Beban Operasional Pendapatan Operasional (BOPO)                 66,10%            71,12%
Operating Expenses to Operating Income (BOPO)
Rasio Laba Bersih terhadap Pendapatan Usaha                     17,91%           14,42%
Net Profit to Operating Revenue Ratio
Rasio Lancar                                                149,90%          149,70%
Current Ratio
Rasio Aset terhadap Liabilitas                              165,34%          163,28%
Asset to Liabilities Ratio
Rasio Kas                                                       0,58%            0,95%
Cash Ratio
Rasio Liabilitas terhadap Ekuitas (x)                              1,53             1,58
Liabilities to Equity Ratio (x)
Rasio Liabilitas terhadap Aset (x)                                0,60              0,61
Liabilities to Asset Ratio (x)
Kemampuan Membayar Bunga (x)                                      3,35             3,55
Ability to Pay Interest (x)
Aset                                                            12,62%           11,48%
Asset
Pendapatan Usaha                                                 6,81%           10,84%
Operating Revenue
Beban Usaha                                                      1,06%           6,60%
Operating Expenses
Laba Usaha                                                      31,46%           33,63%
Operating Profit
Laba Bersih                                                     32,67%           35,89%
Net Profit
Pinjaman yang Diberikan (Omzet)                                 14,15%            9,81%
Loans (Turnover)
Rasio Produktivitas (Rp Juta)
Productivity Ratio (Rp million)
Omzet Per Pegawai                                                15.179           13.881
Turnover per Employee
Laba Bersih Per Pegawai                                           324               255
Net Profit per Employee




PT Pegadaian | 2023 Annual Report                                                          197
Page 198
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




Kemampuan Membayar Utang
Ability to Pay Debt

Perseroan mengukur kemampuannya dalam membayar            The Company’s ability to pay debts is reflected in
utang melalui rasio likuiditas dan rasio solvabilitas.    the liquidity ratio and solvency ratio. With regard to
Berkenaan   dengan     obligasi   yang   diterbitkan,     bonds issued, the ability to pay debts is reflected in
kemampuan membayar utang tercermin dari lancarnya         the smooth interest payments and bond ratings.
pembayaran bunga dan pemeringkatan obligasi.


Kemampuan Membayar Utang Jangka                           Ability to Pay Short-Term Debt
Pendek

Rasio   likuiditas    digunakan   untuk     mengukur      Liquidity ratios are used to measure the Company’s
kemampuan Perseroan dalam memenuhi kewajiban              ability to meet short-term obligations through the
jangka pendek melalui rasio kas dan rasio lancar. Rasio   cash ratio and current ratio. The cash ratio compares
kas merupakan perbandingan antara kas dan setara          cash and cash equivalents to current liabilities, while
kas dengan liabilitas jangka pendek, sementara rasio      the current ratio compares current assets to current
lancar merupakan perbandingan antara aset lancar          liabilities.
dengan liabilitas jangka pendek.

                                                                                                       dalam kali (x)
                                                                                                          in times (x)
                                                                                                   Pertumbuhan
                          Uraian
                                                              2023                2022              (Penurunan)
                        Description
                                                                                                  Growth (Decline)
Rasio Kas                                                             0,58                0,95                 (0,37)
Cash Ratio
Rasio Lancar                                                         149,9               149,70                   0,2
Current Ratio



Di tahun 2023, rasio kas dan rasio lancar Perseroan       In 2023, the Company’s cash ratio and current ratio
masing-masing     sebesar   0,58%     dan   149,9%.       were 0.58% and 149.9%, respectively. Based on the
Berdasarkan besarnya rasio lancar, menggambarkan          current ratio, it indicates that the Company’s ability to
kemampuan Perseroan dalam membayar hutang                 pay current liabilities in 2023 was very good.
jangka pendek di tahun 2023 masih sangat baik.


Kemampuan Membayar Utang Jangka                           Ability to Pay Long-Term Debts
Panjang

Perseroan menggunakan rasio solvabilitas untuk            The company uses solvency ratios to measure its ability
mengukur kemampuannya dalam memenuhi seluruh              to meet all short-term and long-term obligations. The
kewajiban jangka pendek maupun jangka panjang.            solvency of the Company can be measured through
Solvabilitas Perseroan dapat diukur melalui rasio         debt-to-equity ratio (DER) and debt-to-assets ratio
utang terhadap ekuitas (DER) dan aset (DAR), serta        (DAR), as well as equity ratio to total assets ratio.
rasio ekuitas terhadap jumlah aset.
                                                                                                            dalam %
                                                                                                                in %

                                                                                                   Pertumbuhan
                          Uraian
                                                              2023                2022              (Penurunan)
                        Description
                                                                                                  Growth (Decline)
Rasio Liabilitas terhadap Ekuitas                                     1,53                 1,58               (0,05)
Debt-to-Equity Ratio (DER)
Rasio Liabilitas terhadap Aset                                       0,60                  0,61                (0,01)
Debt-to-Asset Ratio (DAR)
Rasio Ekuitas terhadap Aset                                          0,40                 0,39                   0,01
Equity to Assets Ratio



198                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 199
Pada tahun 2023, rasio liabilitas terhadap ekuitas       In 2023, the Company’s debt-to-equity ratio (DER) was
Perseroan adalah 1,53x, rasio liabilitas terhadap        1.53x, the debt-to-assets ratio (DAR) was 0.60xand the
aset sebesar 0,60x, dan rasio ekuitas terhadap aset      equity ratio to total assets ratio was 0.40x. The total
sebesar 0,40x. Total utang yang dimiliki Perseroan       debt held by the Company can still be covered by all
masih dapat tertutup oleh seluruh aset yang dimiliki.    the assets it owns. This indicates that the Company’s
Hal ini menggambarkan bahwa solvabilitas Perseroan       solvency is in good condition.
dalam kondisi baik.


Kolektibilitas Piutang                                   Receivables Collectibility

Berikut disajikan tingkat kolektibilitas piutang         Here is presented the level of the Company’s accounts
Perseroan dengan perhitungan rasio yang relevan:         receivable collectability with relevant ratio calculation:



                                                                            dalam jutaan Rupiah, kecuali dinyatakan lain
                                                                                 in million rupiah, unless stated otherwise
                  Kategori Kolektibilitas
                                                                  2023                               2022
                  Collectability Category
Lancar                                                                   63.188.452                           55.889.835
Current
Dalam Perhatian Khusus                                                    3.532.824                              2.186.519
Special Mention
Kurang Lancar                                                                92.947                                 87.617
Substandard
Diragukan                                                                    95.138                                89.669
Doubtful
Macet                                                                      382.300                                532.299
Impeding
Total Pinjaman Diberikan                                                  67.291.661                          58.785.939
Total Loan
Non-Performing Loan (NPL)                                                   570.385                              709.585
Tingkat Kolektibilitas Piutang (%)                                           0,85%.                                  1,21%
Accounts Receivable Rate (%)



Untuk memitigasi peningkatan kolektibilitas piutang,     To mitigate the increase in accounts receivable
setiap tahapan proses pemberian kredit harus             collectability, each stage of the credit granting process
dilaksanakan dengan menerapkan prinsip kehati-           must be conducted by applying the principle of
hatian dimulai dari awal penyaluran kredit (front        prudence from the beginning of credit disbursement
end), pasca pencairan kredit (middle end), hingga        (front end), post-disbursement (middle end), to credit
penyelesaian kredit (back end) sebagaimana tertuang      settlement (back end) as outlined in Pegadaian’s
pada Kebijakan Perkreditan Pegadaian sebagai             Credit Policy as follows:
berikut:
1. Tahapan Penyaluran Kredit (Front End), meliputi       1. Credit Disbursement Stage (Front End), including
    proses Pengajuan Kredit, Pre Screening (internal        the Credit Application process, Pre-Screening
    dan eksternal), Analisa Kredit, dan jika memenuhi       (internal and external), Credit Analysis, and if meets
    persyaratan diajukan Persetujuan Kredit                 the requirements, Credit Approval is requested.
2. Tahapan Pasca Pencairan Kredit (Middle End),          2. Post-Disbursement Stage (Middle End), involving
    meliputi proses setelah kredit tersebut dicairkan,      processes after the credit is disbursed, generally
    secara garis besar memiliki proses Manajemen            encompassing Credit Portfolio Management and
    Portofolio Kredit dan Monitoring & Review               Monitoring & Review of credit controls.
    pengendalian kredit
3. Tahapan Penyelesaian Kredit (Back End),               3. Credit Settlement Stage (Back End), covering
    meliputi Penagihan (Collection) hingga Strategi         Collection processes up to the Troubled Credit
    Penyelesaian Kredit Bermasalah                          Settlement Strategy.




PT Pegadaian | 2023 Annual Report                                                                                      199
Page 200
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




Struktur Modal dan
Kebijakan Struktur Modal
Capital Structure and Capital Structure Policy

Pegadaian senantiasa menjaga struktur modal agar            Pegadaian consistently maintains its capital structure
tetap opimal dalam rangka menunjang pengembangan            to remain optimal in supporting the Company’s
usaha Perseroan. Untuk menjaga tingkat biaya dana           business development. To maintain the cost of funds
pada level yang efisien, Perseroan memadukan modal          at an efficient level, the Company combines equity
sendiri (ekuitas) dan utang (liabilitas) sebagai struktur   and debt as its capital structure.
modalnya.


Rincian Struktur Modal                                      Details of Capital Structure

Pada tahun 2023, komposisi struktur modal Perseroan         In 2023, the composition of the Company’s capital
terdiri dari liabilitas sebesar 60.48% dan ekuitas          structure consisted of liabilities amounting to 60.48%
sebesar 39,52%, di mana komposisi ini mengalami             and equity amounting to 39.52%, showing a change
perubahan dari tahun 2022 yaitu 61,25% Liabilities          from 2022 where liabilities were 61.25% and equity
sedangkan equitas 38,75%. Adapun rincian struktur           was 38.75%. The breakdown of the Company’s capital
modal Perseroan dapat dilihat sebagai berikut:              structure is as follows:

                                                                                dalam jutaan Rupiah, kecuali dinyatakan lain
                                                                                     in million rupiah, unless stated otherwise
                                                                                            Pertumbuhan (Penurunan)
                                         2023                         2022
                                                                                               Increase (Decrease)
          Uraian                              Kontribusi                   Kontribusi                          Persentase
        Description                              (%)                          (%)                                  (%)
                               Nominal                      Nominal                           Nominal
                                             Contribution                 Contribution                         Percentage
                                                 (%)                          (%)                                  (%)
Liabilitas Jangka Pendek       45.705.787          55,34%    39.961.825          54,50          5.743.963               14,37)
Current Liabilities
Liabilitas Jangka Panjang       4.244.053           5,14%    4.949.480             6,75          -705.427                14,25
Long-Term Liabilities
Jumlah Liabilitas              49.949.840           60,48    44.911.304           61,25         5.038.536                 11,22
Total Liabilities
Jumlah Ekuitas                  32.635.591          39,52    28.418.486           38,75          4.217.105               14,84
Total Equity
Jumlah Liabilitas dan           82.585.431         100,00    73.329.790         100,00           9.255.641               12,62
Ekuitas
Total Liabilities and Equity



Kebijakan Manajemen atas Struktur                           Management Policy on Capital
Modal                                                       Structure

Dalam rangka menjaga struktur modal agar tetap              In order to maintain the capital structure at an optimal
berada pada posisi yang optimal guna menunjang              position to support business development and ensure
pengembangan usaha dan tetap menjaga tingkat                the cost of funds remains efficient, the company
biaya dana pada level yang efisien, maka Perseroan          strives to combine equity and debt.
berupaya untuk memadukan modal sendiri (ekuitas)
dan utang (liabilitas)




200                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 201
Dasar Pemilihan Kebijakan                                 Basis for Selecting Management
Manajemen atas Struktur Modal                             Policy on Capital Structure

Kebijakan manajemen atas struktur modal ditujukan         The management policy on capital structure aims to
untuk memastikan kelangsungan usaha Perseroan             ensure the sustainability of the Company’s operations
dengan menitikberatkan penggunaan liabilitas sebagai      by emphasizing the use of liabilities as its source of
sumber modalnya. Pada tahun 2023, struktur modal          capital. In 2023, the Company’s capital structure was
Perseroan masih didominasi oleh liabilitas. Oleh karena   still dominated by liabilities. Therefore, Pegadaian
itu, Pegadaian melakukan pengembangan usaha               pursued business development by implementing a
dengan melakukan kebijakan struktur modal dengan          capital structure policy with an increase in liabilities
penambahan liabilitas sebesar Rp5.038.536 juta dan        amounting to Rp 5.038.536 million and an increase in
penambahan ekuitas sebesar Rp4.217.105 juta.              equity amounting to Rp 4.217.105 million.


Ikatan Material untuk Investasi Barang                    Material Commitments for Capital
Modal                                                     Goods Investment

Sepanjang tahun 2023, Pegadaian tidak memiliki            Throughout the year 2023, Pegadaian did not have
ikatan yang bersifat material dengan pihak manapun        any material commitments with any party related to
terkait investasi barang modal.                           capital expenditures.



Realisasi Investasi Barang Modal                          Realization of Capital Goods
                                                          Investment

Perseroan meyakini bahwa investasi merupakan salah        The Company believes that investment is crucial
satu hal yang penting untuk mengembangkan kegiatan        for developing its business activities. The capital
usahanya. Investasi barang modal yang Perseroan           expenditures made by the Company involve the
dilakukan melalui pembelian sejumlah aset maupun          purchase of various assets and improvements to
perbaikan terhadap aset sehingga dapat memberikan         existing assets, aiming to provide added value in the
nilai tambah di kemudian hari. Adapun realisasi           future. The realization of capital goods investment
investasi barang modal yang dilakukan Perseroan           made by the Company throughout the year 2023 is
sepanjang tahun 2023 adalah sebagai berikut:              as follows:


                                Jenis Investasi                                         Nilai Investasi
                              Type of Investment                                     Value of Investment
Bangunan                                                                                466.586.823.372
Building
Inventaris                                                                               62.779.109.389
Inventory
Inventaris Infrastruktur TI                                                              138.891.431.250
IT Infrastructure Inventory
Hak Lisensi TI                                                                           87.704.491.357
IT License Right
Jumlah                                                                                  755.961.855.368
Total




Informasi dan Fakta Material yang                         Information and Material Facts After
Terjadi Setelah Tanggal Laporan                           the Accountant’s Report Date
Akuntan

Di tahun 2023, tidak terdapat ada informasi dan fakta     In the year 2023, there were no material information or
material yang terjadi setelah tanggal laporan akuntan.    facts that occurred after the accountant’s report date.
Dengan demikian, informasi tersebut tidak dapat           Therefore, such information cannot be provided.
disampaikan.




PT Pegadaian | 2023 Annual Report                                                                             201
Page 202
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




Prospek Usaha
Business Prospect


Gambaran Umum Kondisi                                   Overview of Economic Conditions in
Perekonomian Tahun 2024                                 2024

Perekonomian global diprediksi akan terus mengalami     The global economy is predicted to continue
perlambatan akibat masih terdapatnya risiko             experiencing a slowdown due to ongoing geopolitical
peningkatan tensi geopolitik di Eropa Timur dan Timur   tensions in Eastern Europe and the Middle East. The
Tengah. Dampaknya masih sangat dirasakan oleh           impact is still widely felt by various countries, where
berbagai negara dimana tingkat inflasi masih belum      inflation rates have not yet reached the predicted
mencapai angka yang diharapkan. Namun, Pemerintah       levels. However, the Government of the Republic of
Republik Indonesia melalui berbagai kebijakan yang      Indonesia through various policies has been able
mampu memberikan hasil lebih baik pada beberapa         to achieve better results in several macroeconomic
indikator ekonomi makro dibandingkan beberapa           indicators compared to some other countries, such as
negara lain seperti pertumbuhan ekonomi dan inflasi.    economic growth and inflation.


Semangat       Pemerintah     untuk     memastikan      The government’s commitment to ensuring economic
keberlangsungan pertumbuhan ekonomi di tengah           growth amid global uncertainty serves as an example
ketidakpastian global tersebut menjadi contoh           of how seizing opportunities amidst challenges should
bagaimana pemanfaatan peluang di tengah tantangan       be done, including by PT Pegadaian. Furthermore, the
harus dilakukan tanpa terkecuali oleh PT Pegadaian.     determination to remain relevant to the developments
Bahkan, semangat untuk       terus relevan dengan       and dynamics of the external environment has driven
perkembangan dan dinamika lingkungan eksternal          the government to advocate for the National Long-
mendorong        pemerintah mengusung Rencana           Term Development Plan through the vision of Indonesia
Pembangunan Jangka Panjang Nasional melalui visi        Emas 2045. As an initial step towards Indonesia Emas
Indonesia Emas 2045. Sebagai tahap awal sebelum         2045, the government projects economic growth
masuk ke dalam fase menuju Indonesia Emas 2045,         in 2024 to reach 5.2 percent. This assumption takes
pemerintah menyampaikan proyeksi pertumbuhan            into account various global and national economic
ekonomi tahun 2024 berada di level 5,2 persen.          dynamics, uncertainties, the level of adaptation of all
Asumsi tersebut tentunya telah mempertimbangkan         industrial sectors in responding to economic changes,
berbagai dinamika ekonomi global dan nasional, risiko   and the ongoing development agenda.
ketidakpastian, dan juga tingkat adaptasi seluruh
sektor industri dalam merespon perubahan kondisi
ekonomi, serta agenda pembangunan yang masih
harus terus berjalan.


Disamping itu, dengan optimalisasi pemanfaatan          Additionally, the optimization of synergies within the
sinergi holding Ultra Mikro yang meliputi 3 entitas     Ultra Mikro holding, which includes 3 entities (BRI,
(BRI, Pegadaian dan PNM) semakin memperkuat             Pegadaian, and PNM), is further strengthening the
kinerja bisnis dan keuangan masing-masing entitas       business and financial performance of each entity.
sehingga tahun 2024 menjadi momentum terbaik            Therefore, 2024 presents the best opportunity
bagi perusahaan untuk bertransformasi lebih baik        for the company to transform for the better and
dan tetap relevan dengan perkembangan lingkungan        remain relevant to the external environment. The
eksternal. Lanskap industri keuangan yang semakin       expanding financial industry landscape, coupled
luas dengan adanya Pengembangan dan Penguatan           with the Development and Strengthening of the
Sektor Keuangan (P2SK) merupakan peluang bagi           Financial Sector (P2SK), provides an opportunity for
perusahaan untuk mengakselerasi pertumbuhan             the company to accelerate business and financial
kinerja bisnis dan keuangan perusahaan      melalui     performance growth through the development of
pengembangan kapabilitas dan segmen bisnis baru.        capabilities and new business segments.




202                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 203
Sasaran dan Strategi Perusahaan                          Company’s Objectives and Strategic
terkait Prospek Usaha di Tahun 2024                      Related to Business Prospects in 2024

Dalam menghadapi setiap tantangan dan meraih             In facing every challenge and seizing available
peluang yang ada, Perseroan telah menetapkan             opportunities, the company has established a vision,
visi, misi, dan menyusun strategi jangka panjang         mission, and formulated long-term strategies outlined
yang dituangkan dalam Rencana Jangka Panjang             in the Company’s Long-Term Plan (RJPP). To support
Perusahaan (RJPP). Untuk mendukung pencapaian visi       the achievement of the company’s vision, 2024 enters
Perseroan, di tahun 2024 memasuki fase ‘Pursue’ yaitu    the “Pursue” phase, which involves strengthening
memperkuat core business, memperluas kapasitas           core business, expanding business capacity, and
bisnis, dan mengembangkan new revenue stream baru.       developing new revenue streams. To support this
Untuk mendukung kondisi tersebut, tema RKAP tahun        condition, the theme of the 2024 RKAP is: “GOING
2024 adalah : “GOING BEYOND: Maximizing Financial        BEYOND: Maximizing Financial Ecosystem & Establish
Ecosystem & Establish New Business Capabilities”         New Business Capabilities.”


Fokus Inisiatif Strategis Bisnis                         Strategic Business Initiatives Focus
Perusahaan

Pada penyusunan RKAP 2024, penentuan program             In the formulation of the 2024 RKAP, the validation
kerja pada setiap Direktorat/Divisi telah dilakukan      and integration of work programs in each Directorate/
validasi dan integrasi kesesuaiannya dengan inisiatif    Division have been carried out to ensure their
strategis Rencana Jangka Panjang Perusahaan (RJPP)       alignment with the strategic initiatives of the
dan rencana kerja berdasarkan shareholders aspiration    Company’s Long-Term Plan (RJPP) and work plans
dari Kementerian BUMN dan PT Bank Rakyat Indonesia       based on shareholders’ aspirations from the Ministry
Tbk. Pendetailan grand strategy Rencana Jangka           of State-Owned Enterprises and PT Bank Rakyat
Panjang Perusahaan (RJPP) menjadi inisiatif strategis    Indonesia Tbk. The detailed grand strategy of the
menggunakan skema business strategy map yang             Company’s Long-Term Plan (RJPP) is transformed
menggambarkan strategi bisnis, strategi supporting       into strategic initiatives using a business strategy map
beserta lead indicator kinerja perusahaan yang selaras   scheme that illustrates business strategies, supporting
target perusahaan.                                       strategies, and lead performance indicators that align
                                                         with the company’s targets.


Inisiatif  Strategis   yang   dikelompokan     dalam     The Strategic Initiatives grouped in G7-STAR are
G7-STAR diharapkan dapat membawa Perseroan               expected to lead the Company in achieving the set
dalam mencapai target yang telah ditetapkan              targets in 2024 with 5 objective targets: increasing
pada tahun 2024 dengan 5 sasaran objective yaitu         active customers, increasing active OSL, reducing
peningkatan nasabah aktif, peningkatan OSL Aktif,        NPL, efficiency of BOPO, and increasing profit.
penurunan NPL, Efisiensi BOPO, serta peningkatan         Furthermore, strategic initiatives consisting of
laba. Kemudian, inisiatif strategis yang terdiri dari    business and supporting strategies have undergone
strategi bisnis dan supporting telah dilakukan proses    an alignment process through the house of strategy,
alignment melalui house of strategy.                     as described in the graphic below:




PT Pegadaian | 2023 Annual Report                                                                           203
Page 204
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




                                                                        Pursue

                                                             Tema/Theme RKAP 2024:
                                       Maximizing Financial Ecosystem & Establish New Business Capabilities


                                               Nasabah          OSL         NPL         BOPO            Laba


        Grow Core                                 Go Further                               Go Together                               Grab New

    1. Sales Model Analytic
    2. Brand Repositioning                     5. Peningkatan Agent’s                  6. Penguatan Sinergi Holding              7. Bullion Services
    3. Modernisasi Business Model                 Capability                              Strengthening Holding                  8. Akselarasi Pegadaian Group
       Business Model                             Increasing Agent’s                      Synergies                                 Pegadaian Group
       Modernization                              Capability                                                                        Acceleration
    4. Brand Transformation




        9. Attract, Retain & High Perform HC                      11. Peningkatan Arsitektur IT                       14. Culture Transformation
        10. Integrated & Lean HC                                      Improving IT Architecture                       15. Penguatan Risk Foundation
                                                                  12. Next-Gen Data Management                            Strengthening the Risk Foundation
                                                                  13. Penguatan Pegadaian Digital                     16. Reshaping ESG Compliance
                                                                      Strengthening Pegadaian Digital




           Groom Talent                                                 Gen-Z Tech                                           Great Culture & GCG

House of Strategy Rencana Bisnis 2024
House of Business Strategy Business Plan 2024


Gambar di atas merupakan rangkaian end-to-end                                   The above diagram represents an end-to-end
strategi korporasi yang memuat:                                                 corporate strategy framework that encompasses:
1. Aspek-aspek yang melatarbelakangi penyusunan                                 1. Aspects that underlie the formulation of the
    strategi, seperti aspek ekonomi, bisnis, operasional,                          strategy, such as economic, business, operational,
    teknologi, dan sumber daya manusia.                                            technological, and human resources aspects.
2. Telah sesuai dengan 5 Prioritas Kementerian BUMN                             2. It aligns with the 5 Priorities of the Ministry of
    yakni Nilai Ekonomi & Sosial Untuk Indonesia,                                  State-Owned Enterprises, namely Economic
    Inovasi Model Bisnis, Kepemimpinan Teknologi,                                  & Social Value for Indonesia, Business Model
    Peningkatan        Investasi, Pengembangan Talenta.                            Innovation, Technological Leadership, Investment
3. 16 Inisiatif Strategis yang menjadi upaya atau cara                             Enhancement, and Talent Development.
    perusahaan untuk mewujudkan target kinerja                                  3. 6 Strategic Initiatives that are the company’s
    tahun 2024, yang mengacu pada lima prioritas                                   efforts or ways to achieve the performance targets
    BUMN, Grand Strategy Rencana Jangka Panjang                                    for the year 2024, which refer to the five priorities
    Perusahaan (RJPP), dan juga fokus annual thematic                              of SOEs, the Grand Strategy of the Company’s
    tahun 2024. Ke-16 Inisiatif Strategis tersebut antara                          Long-Term Plan (RJPP), and also the focus of
    lain:                                                                          the annual thematic for 2024. The 16 Strategic
                                                                                   Initiatives include:
    a. Sales Model Analytic meliputi penguatan                                  a. Sales Model Analytics involving strengthening
       produk/fitur dan proses bisnis melalui model                                products/features and business processes through
       penjualan berbasis data dan teknologi guna                                     data-driven sales models and technology to drive
       mendorong akuisisi nasabah, retensi dan                                        customer acquisition, retention, and awareness.
       awareness.
    b. Brand       Repositioning      menyelaraskan                             b. Brand Repositioning aligning operations & value
         operasional & Value proposition dari “ penyedia                           proposition from “emergency fund provider” to
         dana darurat” menjadi “mitra keuangan                                     “trusted financial partner of the community.”
         kepercayaan masyarakat”.


204                                                                                                            Laporan Tahunan 2023 | PT Pegadaian
Page 205
   c. Modernisasi       Business    Model      meliputi   c. Business Model Modernization includes digital
      modernisasi gadai digital dan mempersiapkan            pawn modernization and preparing comprehensive
      proses       benchmarking       produk      yang       product benchmarking processes.
      komprehensif.                                       d. Branch     Transformation         through     outlet
   d. Branch Transformation melalui transformasi             transformation to facilitate customer journey (front
      outlet untuk memfasilitasi customer journey            & back end) along with new business expansion.
      (front & back end) seiring dengan ekspansi
      bisnis baru.                                        e. Enhancement of Agent’s Capability, namely
   e. Peningkatan        Agent’s    Capability    yaitu      enhancing the capability and contribution of
      peningkatan       kapabilitas   dan    kontribusi      agencies and potential strategic partners.
      keagenan serta mitra strategis yang potensial.      f. Holding     Synergy      Strengthening       involves
   f. Penguatan Sinergi Holding meliputi penguatan           strengthening the synergy between the BRI Group
      sinergi BRI Grup dan Pegadaian Grup                    and Pegadaian Group through sales channel
      melalui optimalisasi sales chanel & product            optimization & product bundling and improving
      bundling serta peningkatan kapabilitas fungsi          business support function capabilities.
      pendukung bisnis.                                   g. Bullion Services building, launching, and enhancing
   g. Bullion Services membangun, meluncurkan                operational infrastructure for bullion services.
      dan meningkatkan infrastruktur operasional
      pada layanan Bullion.                               h. Pegadaian Group Acceleration accelerating
   h. Akselerasi Pegadaian Grup mengakselerasi               business growth through relevant organic and
      pertumbuhan bisnis melalui jalur organik dan           inorganic avenues.
      anorganik yang relevan.                             i. Attract, Retain & High Perform HC focuses on
   i. Attract, Retain & High Perform HC meliputi             strengthening talent management to build a high-
      fokus penguatan talent management untuk                performance culture.
      membangun budaya berkinerja tinggi.                 j. Integrated & Lean HC integrating diverse HC
   j. Integrated & Lean HC Mengintegrasikan sistem           systems to improve time to deliver and operational
      HC yang beragam untuk meningkatkan time to             improvements.
      deliver serta perbaikan operasional.                k. IT    Architecture    Enhancement       improving
   k. Peningkatan       Arsitektur   TI   peningkatan        architecture to support the development of new
      arsitektur untuk mendukung pengembangan                businesses with a supportive core system.
      bisnis baru dengan core system yang
      menunjang.                                          l.   Next Gen Data Management building next-gen
   l. Next Gen Data Management membangun next-                 data management to realize digital dividends.
      gen data management untuk mewujudkan
      digital dividen.                                    m. Digital   Pegadaian      Strengthening     through
   m. Penguatan        Pegadaian     Digital    melalui      performance improvement and updating the
      peningkatan kinerja dan memperbaharui                  functionality & stability of the Digital Pegadaian
      fungsionalitas & stabilitas aplikasi Pegadaian         application.
      Digital.                                            n. Culture Transformation re-launching cultural
   n. Culture Transformation meluncurkan kembali             transformation to inspire mindset change within
      transformasi budaya untuk menginspirasi                the organization.
      perubahan mindset di dalam organisasi.
   o. Penguatan Risk Foundation yaitu meningkatkan        o. Risk Foundation Strengthening involves improving
      dan menerapkan framework GRC (Governance,              and implementing the GRC (Governance, Risk, and
      Risk dan Compliance),                                  Compliance) framework.
   p. Reshaping ESG Compliance yaitu merumuskan           p. Reshaping ESG Compliance formulating ESG
      strategi ESG yang berfokus pada Keuangan               strategies focused on Sustainable Finance and
      berkelanjutan dan Inklusi Keuangan.                    Financial Inclusion.




PT Pegadaian | 2023 Annual Report                                                                            205
Page 206
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




Perbandingan Target dan
Realisasi, serta Proyeksi Satu
Tahun ke Depan
Comparison of Target and Realization, as well as the
Next Year Projections
Perbandingan Target dan Realisasi                        Target and Realization Comparison

                                                                             Realisasi Tahun        Pencapaian RKAP
                     Uraian                   Satuan   Target Tahun 2023
                                                                                  2023                RKAP Target
                   Description                 Unit       2023 Target
                                                                             2023 Realization         Achievement
KINERJA KEUANGAN
FINANCIAL PERFORMANCE
1. Total Aset                             Rp. Juta             79.804.172           82.585.431               103,49%
   Total Asset                            Rp million
2. Total Liabilitas                       Rp. Juta              49.110.210          49.949.839                101,71%
   Total Liabilities                      Rp million
3. Total Ekuitas                          Rp. Juta            30.693.962            32.635.592               106,33%
  Total Equity                            Rp million
4. Belanja Modal (Capex)                  Rp. Juta              1.336.494              755.962                56,56%
  Capital Expenditure                     Rp million
5. Dividen atas laba tahun 2022*)         Rp. Juta              1.897.930                       -                     -
  2022 Profit Dividend*)                  Rp million
6. Sales to Average Asset                 %                       22,64%                 21,81%               96,33%
7. DER                                    kali                       1,60                  1,53              95,66%
                                          fold
8. ROE                                    %                        13,37%               14,33%                107,18%
9. ROA                                    %                         5,21%                5,60%               107,46%
10. Current Ratio                         kali                        1,51                 1,50               99,15%
                                          fold
11. Net Profit Margin                     %                       24,09%                26,10%               108,34%
12. EBITDA Margin                         %                        51,57%              53,03%                102,84%
13. BOPO                                  %                       68,44%                66,10%               103,55%
14. Cost of Credit                        %                       -0,36%                -0,30%                117,56%
15. Financing Debt to Invested Capital    %                        58,19%              56,99%                 97,95%
16. Financing Debt to EBITDA              Kali                        5,10                4,86                95,32%
                                          fold
17. PPOP Margin                           %                       30,24%                32,76%               108,33%
18. ROIC                                  %                         8,74%                9,57%               109,44%
19. WACC                                  %                         6,21%                6,17%               100,67%
20. Opini Auditor atas Lap. Keu Audited   -                         WTP                   WTP                         -
    Auditor’s Opinion on the Audited
    Financial Statements
*) tidak ada pembagian dividen atas laba tahun 2022
*) There was no 2022 profit dividend distribution




206                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 207
                                                                                   Realisasi Tahun
                 Uraian                         Satuan    Target Tahun 2023                             Pencapaian RKAP
               Description                       Unit        Target 2023                 2023           RKAP Achievement
                                                                                  Realization in 2023
KINERJA BISNIS
BUSINESS PERFORMANCE
1. Outstanding Loan / OSL Gross             Rp. Juta               63.608.148              67.573.563                  106,23%
                                            Rp million
2. Pinjaman yang disalurkan / Omset         Rp. Juta              190.070.301             205.200.709                  107,96%
   Loans disbursed / Turnover               Rp million
3. Non-Performance Asset                    %                           1,67%                  0,85%                   196,63%



Proyeksi Satu Tahun ke Depan                                 Projection One Year Ahead

Pegadaian telah menetapkan sejumlah target untuk             Pegadaian has set several targets for the upcoming
tahun mendatang sebagimana tertuang dalam RKAP               year as outlined in the 2024 RKAP approved by
2024 yang telah disetujui oleh Pemegang Saham.               the Shareholders. Some of the main targets for the
Adapun beberapa target utama Perseroan untuk                 Company for the next year include:
tahun satu tahun mendatang, antara lain:


                                            Tabel Asumsi RKAP Tahun 2024
                                            Table of RKAP Assumption in 2024
                               Asumsi                                    Prognosa 2023                   Proyeksi 2024
                             Assumption                                  2023 Prognosis                 2024 Projection
Makro                      GDP Growth (%)                                  4,90-5,00                      5,00-5,30
Macro                      Inflasi (%)                                          3,4-3,7                     2,4-3,5
                           Inflation (%)
                           Kurs (IDR/USD)                                 14.815-15.098                  14.768-15.086
                           Currency (IDR/USD)
                           7 Days RRR (%)                                        5,75                      5,00-5,75
                           Hg. Emas (USD/T.ounce)                                1.919                    1.923-1.993
                           Gold Price (USD/T.Ounce)
Internal                   STL (IDR/Gr)                                        926.651                  917.811-966.667
                           Wacof (%)                                             5,90                      5,90-6,25



Berdasarkan asumsi di atas, Perseroan harus lebih            Based on the assumptions above, the Company must
adaptif dalam merespon perkembangan yang terjadi             be more adaptive in responding to the developments
seiring dengan perubahan lingkungan industri yang            that occur along with the dynamic changes in the
dinamis. Perseroan juga menyambut baik kondisi               industry environment. The Company also welcomes
di tahun mendatang seiring dengan meningkatnya               the conditions in the coming year as the growth of
pertumbuhan PDB masyarakat dan menurunnya                    the community’s GDP increases and the inflation
tingkat inflasi sehingga diharapkan dapat berimbas           rate decreases, thus expected to have a positive
positif bagi kinerja Pegadaian. Ringkasan sasaran            impact on Pegadaian’s performance. A summary of
kinerja bisnis dan keuangan Perseroan dapat dilihat          the Company’s business and financial performance
sebagai berikut:                                             targets can be seen as follows:




PT Pegadaian | 2023 Annual Report                                                                                         207
Page 208
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




                                                           Prognosa       Proyeksi     Pertumbuhan                           Pencapaian
                                                                                                          Pertumbuhan
        Uraian           Des 2022         RKAP 2023          2023          2024            2023                              Tahun 2023
      Description                                                                                             2024
                                                             2023          2024         2023 Growth                             2023
                                                                                                           2024 Growth
                                                           Prognosis     Projection                                          Achievement
           1                2                3                4              5         6 = 4/2-100%       7 = 5/4-100%        8 = 4/3
A. Kinerja Keuangan (Rp miliar)
Financial Performance (Rp billion)
Posisi Keuangan (Neraca)
Financial Position (Balance)
Aset                            73.330        79.804          81.405       94.020               11,01%           16,02%           102,01%
Assets
Liabilitas                     (44.911)      (49.110)      (49.036)       (59.093)              9,18%            21,78%           99,85%
Liabilities
Ekuitas                        (28.418)     (30.694)        (32.369)      (34.927)            13,90%              7,28%          105,46%
Equity
Laba/Rugi
Konsolidasi
Consolidated Profit/
Loss
Pendapatan Usaha                14.978         16.235         16.655         18.674            11,20%             14,17%         102,59%
Operating Revenue
Beban Usaha                     10.653            11.112       11.457        11.956            7,54%              11,96%          103,10%
Operating Expenses
Laba Usaha                       4.325            5.123         5.199         6.715           20,20%             19,03%           101,48%
Operating Profit
Laba Sebelum Pajak               4.329           5.129          5.218        6.724            20,52%             18,88%           101,74%
Income before Tax
Laba Bersih                      3.299            3.911        4.017          5.105            21,78%            18,22%           102,73%
Net Profit
Dividen                               -     1.897.930                  - 2.434.953                    -                  -                 -
Dividend
B. Kinerja Bisnis (Rp miliar)
Business Performance (Rp billion)
Pinjaman yang                  179.755       190.070         206.149       226.734            14,68%             10,01%          108,46%
Diberikan (Omzet)
Loans (Turnover)
Pinjaman yang                   59.053        63.608          65.285        72.928            10,55%              14,51%         102,64%
Diberikan (OSL
Gross)
Loans (OSL Gross)
CKPN                           (3.705)       (3.309)         (3.893)        74.757             5,07%              9,01%           117,66%
Pinjaman yang                   55.348        60.299          61.392         72.126           10,92%             14,86%           101,81%
Diberikan (OSL
Neto)
Loans (OSL Neto)
NPL Amount                         710           1.054            842            849           18,62%            23,18%           125,21%
LAR Amount                       3.044           5.461         4.028          4.071            32,31%            19,78%           135,56%
C. Rasio-Rasio
Ratios
Net Profit Margin              22,02%        24,09%           24,12%        27,34%              9,51%             3,55%           100,13%
ROA                             4,80%            5,21%         5,15%         5,79%              7,19%             4,44%           98,86%
ROE                              12,13%       13,38%          13,15%        15,34%             8,38%              8,43%           98,27%
BOPO                             71,12%      68,44%          68,79%        67,04%              -3,29%             -1,93%          99,50%
NPL                               1,21%          1,67%         1,29%          1,27%             7,24%             7,57%           128,73%
LAR                              5,18%           8,63%         6,19%         6,48%             19,61%            4,60%            139,37%
NPL Coverage Ratio               522%            314%          462%          445%             -11,42%            -11,50%          147,32%
LAR Coverage Ratio                122%             61%            97%      86,93%            -20,59%             -8,99%          159,50%
PPOP                             4.820           4.910         5.387         5.445             11,75%            21,40%           109,71%
PPOP Margin                       32%             30%             32%            34%           0,50%              6,33%          106,94%
CIR                               64%             64%             62%      62,00%              -2,73%           -15,08%           96,48%




208                                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 209
Pernyataan Tentang Penerbitan                          Statement Regarding the Issuance of
Laporan Tahunan Secara Terintegrasi                    Integrated Annual Report

Perseroan telah menerbitkan Laporan Tahunan            The Company has issued an Integrated Annual
secara terintegrasi dengan memberikan deskripsi        Report providing a comprehensive description of
lengkap mengenai kinerja historis Perseroan. Hal       the Company’s historical performance. This can be
ini sebagaimana dapat dilihat pada bab Ikhtisar        observed in the Financial Overview section, which
Keuangan yang menampilkan data kinerja keuangan        presents the Company’s financial performance data
Perseroan selama 5 (lima) tahun berturut-turut         for the past 5 (five) consecutive years in tabular form.
dalam bentuk tabel. Selain itu Perseroan juga telah    Additionally, the Company has disclosed a comparison
mengungkapkan perbandingan kinerja keuangan dan        of financial and operational performance in the form
kinerja operasional dalam bentuk grafik perbandingan   of two-year comparison graphs. In the context of
dua tahun. Dalam konteks risiko, peluang, dan          future corporate risks, opportunities, and prospects,
prospek korporasi di masa depan, Perseroan telah       the Company has disclosed this based on an analysis
mengungkapkannya berdasarkan analisa makro             of global and national macroeconomic factors, as
ekonomi global dan nasional serta target kuantitatif   well as the Company’s quantitative targets for the
Perseroan untuk tahun mendatang pada sub Prospek       upcoming year in the Business Prospects subsection.
Usaha. Informasi ini diharapkan dapat membantu         This information is expected to assist shareholders and
pemegang saham dan pemangku kepentingan dalam          stakeholders in understanding the Company’s strategic
memahami tujuan strategis dan kemajuan Perseroan       objectives and progress in creating sustainable value.
dalam menciptakan nilai yang berkelanjutan.




PT Pegadaian | 2023 Annual Report                                                                         209
Page 210
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




Aspek Pemasaran
Marketing Aspect


Strategi Pemasaran 2023                                  Marketing Strategy 2023

Membaiknya kondisi ekonomi dan industri di tahun         The improvement in economic and industry conditions
2023 semakin meningkatkan optimisme Perseroan            in 2023 has increased the optimism of the Company
untuk dapat meningkatkan kinerjanya dalam                to enhance its performance in achieving growth and
mewujudkan pertumbuhan serta memberikan produk           providing value-added products and services to
dan layanan terbaik yang bernilai tambah bagi            the community. To optimize this, the Company has
masyarakat. Untuk itu, Perseroan mengoptimalkan hal      developed and implemented marketing strategies to
tersebut dengan menyusun dan menerapkan strategi         meet the expectations and desires of customers in
pemasaran untuk memenuhi harapan dan keinginan           order to provide solutions to their needs.
pelanggan agar dapat menjadi solusi atas kebutuhan
pelanggan.


Pada Tahun 2023 PT Pegadaian memiliki tema RKAP          In 2023, PT Pegadaian has a theme for its RKAP,
yaitu “Growing Stronger”, tema tersebut merupakan        namely “Growing Stronger”, which is increasing
peningkatan skala bisnis melalui Integrated Financial    business scale through the Integrated Financial & Gold
& Gold Ecosystem. Ada 3 fokus strategi utama yang        Ecosystem. There are 3 main strategic focuses to be
akan diimplementasikan diantaranya:                      implemented, namely:
1. Retention Strategy (mempertahankan nasabah            1. Retention Strategy (maintaining customers from
    pindah ke pesaing);                                     moving to competitors);
2. Acquisition Strategy (menambah nasabah baru           2. Acquisition Strategy (adding new customers
    melalui akuisisi nasabah); dan                          through customer acquisition); and
3. Booster Strategy (cross selling dan up selling).      3. Booster Strategy (cross-selling and up-selling).
4. Dengan fokus strategi tersebut diharapkan market      4. With these strategic focuses, Pegadaian aims to
    share Pegadaian bisa tetap terjaga dengan baik.         maintain its market share effectively.


Pegadaian menterjemahkan strategi tersebut ke            Pegadaian translates these strategies into customer
dalam customer journey yaitu melalui peningkatan         journeys through increasing awareness, conversion,
awareness, conversion, retention, dan loyalty.           retention, and loyalty. Various activities are conducted
Beberapa aktivitas dilakukan melalui aktivitas offline   through both offline and online channels to target a
maupun aktivitas online. Hal ini dilakukan untuk dapat   wide range of segments.
menyasar target segmen yang cukup luas.


Dalam tahapan awal, Pegadaian melakukan riset yang       In the initial stage, Pegadaian conducts in-depth
mendalam untuk memastikan segmentasi customer            research to ensure proper customer segmentation,
yang tepat, menentukan target, dan memposisikan          target identification, and positioning of Pegadaian’s
produk Pegadaian yang tepat agar bisa diterima           products to be accepted by the public. Pegadaian
oleh masyarakat. Pegadaian melakukan pemetaan            maps out the competition to observe competitor
kompetisi untuk melihat pergerakan kompetitor            movements, especially in the pawn product sector,
khususnya pada produk gadai, baik strategi campaign      including competitor campaign strategies and features.
kompetitor maupun fitur-fitur kompetitor.      Untuk     To ensure that all marketing activities are conveyed to
memastikan semua aktivitas pemasaran telah               the public, Pegadaian regularly evaluates customer
tersampaikan kepada masyarakat, Pegadaian secara         satisfaction and interest in Pegadaian products. This
rutin melakukan evaluasi kepuasan konsumen dan           serves as an evaluation basis for product and service
ketertarikan konsumen terhadap produk Pegadaian.         improvements in the future. These researches form the
Ini menjadi bahan evaluasi untuk perbaikan produk dan    basis for the implementation of marketing activities
layanan kedepan. Riset-riset tersebut menjadi dasar      (action plans), both online and offline. Both offline
untuk pelaksanaan aktivitas (action plan) pemasaran      and online marketing activities have their respective




210                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 211
baik aktivitas online maupun aktivitas offline. Aktivitas   goals according to the STP (Segmentation, Targeting,
offline dan online memiliki tujuan masing-masing            and Positioning) Strategy determined. In general,
sesuai dengan Strategi STP (Segmentation, Targeting,        both online and offline marketing activities aim for
and Positioning) yang telah ditentukan. Secara umum         acquiring new customers (acquisition strategy),
aktivitas online dan offline pemasaran masing-masing        retaining customers, making them loyal customers
memiliki tujuan yaitu akuisisi nasabah baru (acquisition    (retention strategy), and expanding product market
strategy), mempertahankan nasabah dan menjadikan            (booster strategy).
nasabah setia (retention strategy), serta memperluas
pasar produk (booster strategy).


Aktivitas online yang dilakukan oleh Pegadaian seperti:     Online activities conducted by Pegadaian include:
1. Digital Ads, mengoptimalkan platform-platform            1. Digital Ads, optimizing platforms such as Google
   seperti Google Ads, Meta Ads, dan TikTok Ads                Ads, Meta Ads, and TikTok Ads to introduce
   untuk memperkenalkan produk dan program yang                products and ongoing programs;
   sedang berjalan;
2. Media Sosial, berkomunikasi aktif melalui akun           2. Social Media, active communication through
   media sosial perusahaan (Sahabat Pegadaian) pada            the company’s social media accounts (Sahabat
   platform-platform seperti TikTok, Meta, Instagram,          Pegadaian) on platforms such as TikTok, Meta,
   dan Twitter, serta menggunakan influencer internal          Instagram, and Twitter, as well as using internal
   untuk memperkuat brand Pegadaian dengan                     influencers to strengthen the Pegadaian brand
   melakukan campaign Activation Giveaway;                     through Activation Giveaway campaigns;
3. Program Penyuluh Digital, membuat program                3. Digital Education Program, creating a program to
   untuk mengakselerasi transaksi digital dan                  accelerate digital transactions and increase the use
   meningkatkan penggunaan layanan digital;                    of digital services;
4. Pegadaian Digital Service (PDS), peningkatan             4. Pegadaian Digital Service (PDS), improving
   kinerja PDS untuk memudahkan pengalaman                     the performance of PDS to facilitate customer
   pelanggan bertransaksi;                                     transaction experiences;
5. Layanan Personalized Service, layanan personal           5. Personalized Service, providing personalized
   kepada nasabah loyal dengan pemberian LTV                   services to loyal customers with special LTV
   khusus.                                                     offerings.


Aktivitas offline yang dilakukan oleh Pegadaian             Offline activities conducted by Pegadaian include:
seperti:
1. Community Marketing (UMKM), melalui Program              1.   Community Marketing (MSMEs), through the
   “Gadepreuneur” yaitu dengan mengumpulkan                      “Gadepreuneur” Program by gathering potential
   calon-calon      pengusaha       mikro      dengan            micro entrepreneurs, providing guidance and
   memberikan pendampingan dan pembiayaan,                       financing, and holding special events such as
   serta melaksanakan event-event khusus seperti                 “Sahabat UMKM” to encourage the development
   “Sahabat UMKM” untuk mendorong peningkatan                    of the MSME ecosystem;
   ekosistem UMKM;
2. Out-of-Home (OOH), placement iklan di media              2. Out-of-Home (OOH), advertising placements
   luar ruang melalui billboard, spanduk, dan tempat-          in outdoor media through billboards, banners,
   tempat publik lainnya, serta memberikan kegiatan            and other public places, as well as sponsoring
   sponsor pada event-event penting;                           important events;
3. TVC, Radio, dan Bioskop, placement melalui Iklan         3. TVC, Radio, and Cinema, advertising placements
   TV, Radio, dan Bioskop untuk mencapai target                through TV, radio, and cinema ads to reach a wider
   yang lebih luas;                                            audience;
4. Webinar      dan    Literasi    Keuangan,    untuk       4. Webinars and Financial Literacy, introducing
   memperkenalkan produk sampai transaksi;                     products and transactions;
5. Customer Gathering, melaksanakan pertemuan               5. Customer Gatherings, holding meetings with loyal
   kepada pelanggan setia sebagai bentuk apresiasi,            customers as a form of appreciation and building
   serta membangun hubungan langsung dengan                    direct relationships with customers;
   pelanggan;
6. Program Pegadaian POIN, memberikan program               6. Pegadaian POIN Program, providing programs to
   kepada pelanggan setia berupa penukaran poin                loyal customers such as exchanging lottery points
   undian maupun penukaran poin menjadi voucher;               or converting points into vouchers;




PT Pegadaian | 2023 Annual Report                                                                                211
Page 212
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




7.    Pekan Raya Pegadaian, membuat event pada                          7.    Pegadaian Fair, organizing events during Financial
      Bulan Inklusi Keuangan sebagai salah satu cara                          Inclusion Month as a way to increase positive
      meningkatkan pemberitaan positif di masyarakat                          coverage in the community.


Dengan penggabungan strategi pemasaran melalui                          Through the integration of marketing strategies
aktivitas pemasaran secara online dan offline                           through online and offline marketing activities, PT
ini, PT Pegadaian bertekad untuk tidak hanya                            Pegadaian is committed not only to maintaining the
mempertahankan market share yang telah kami                             market share it has achieved but also to expanding its
capai, tetapi juga untuk memperluas pengaruh dan                        influence and strengthening its position in the Pawn
memperkuat posisi Pegadaian di Industri Pergadaian.                     Industry.


Pangsa Pasar Tahun 2023                                                 2023 Market Share

                                               Uraian terkait pangsa pasar 2023
                                               Description towards 2023 Market Share
                                                                               Laba                             OSL           Pangsa
 Keterangan (Desember 2023)          Aset       Liabilitas    Ekuitas
                                                                              Bersih      ROA      ROE      (Miliar Rp)        Pasar
 Description (December 2023)        Assets      Liabilities   Equity
                                                                             Net profit                     (Billion Rp)    Market share
Pegadaian                             83.122       50.485      32.636             4.377   5,26%    13,41%         67.574          97,38%
Perusahaan Pergadaian Swasta           2.245          1.536       708                65   2,89%     9,18%           1.741          2,57%
Konvensional
Conventional Private Pawnshop
Company
Perusahaan Pergadaian Swasta              82             23        59                 5   6,09%    8,47%              70          0,05%
Syariah
Sharia Private Pawnshop
Company
Jumlah                               85.449        52.044      33.403            4.447    5,20%     13,31        69.385            100%
Total
Sumber Data : Statistik Perusahaan Pergadaian Bulan Desember 2023 (OJK)
Data Source: Pawnshop Company Statistics for December 2023 (OJK)




Pada tahun 2016, pemerintah Indonesia menerbitkan                       In 2016, the Indonesian government issued Financial
Peraturan Otoritas Jasa Keuangan (POJK) No. 31/                         Services Authority Regulation (POJK) No. 31/
POJK.05/2016 tentang Usaha Pergadaian. Peraturan                        POJK.05/2016 concerning Pawn Business. This
ini bertujuan untuk mengatur dan mengawasi kegiatan                     regulation aims to regulate and supervise pawn
usaha pergadaian guna meningkatkan transparansi,                        business activities in order to increase transparency,
perlindungan konsumen, dan stabilitas industri.                         consumer protection and industry stability.


Dalam konteks pangsa pasar, POJK tersebut memiliki                      In the context of market share, POJK has significant
dampak yang signifikan. Regulasi ini memberikan                         impact. This regulation provides clear framework for
kerangka kerja yang jelas bagi industri pergadaian,                     pawn industry, regulating all aspects from licensing,
mengatur segala aspek mulai dari perizinan, kegiatan                    operational activities, to corporate governance. This
operasional, hingga tata kelola perusahaan. Hal ini                     creates a more structured and trustworthy environment
menciptakan lingkungan yang lebih terstruktur dan                       for industry players, including PT Pegadaian and other
dapat dipercaya bagi para pelaku industri, termasuk                     private pawn companies.
PT Pegadaian dan perusahaan pergadaian swasta
lainnya.


PT Pegadaian meraih pencapaian sangat baik dalam                        PT Pegadaian achieved excellent achievements in
industri pergadaian, menegaskan posisinya sebagai                       pawn industry, confirming its position as strong
pemimpin pasar yang kuat. Komposisi pangsa                              market leader. The composition of PT Pegadaian’s
pasar PT Pegadaian mencapai 97,38%, menandakan                          market share reached 97.38%, indicating the public’s
kepercayaan yang besar dari masyarakat terhadap                         great trust in PT Pegadaian’s services. With total
layanan PT Pegadaian . Dengan aset total sebesar                        assets of Rp83,122 billion, PT Pegadaian continues to
Rp83.122 miliar, PT Pegadaian terus menunjukkan                         show commitment to providing the best service to
komitmen dalam memberikan layanan terbaik kepada                        customers.
pelanggan.




212                                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 213
Dalam hal kinerja keuangan, PT Pegadaian                 In terms of financial performance, PT Pegadaian
mencatatkan laba bersih sebesar Rp4.377 miliar, yang     recorded net profit of Rp4,377 billion, which shows
menunjukkan efisiensi operasional yang tinggi. Tingkat   high operational efficiency. PT Pegadaian’s return on
pengembalian aset (ROA) PT Pegadaian sebesar             assets (ROA) of 5.26% and return on equity (ROE) of
5,26% dan tingkat pengembalian ekuitas (ROE)             13.41%, reflecting strong financial management and
sebesar 13,41%, mencerminkan pengelolaan keuangan        consistent profits for stakeholders.
yang tangguh dan keuntungan yang konsisten bagi
para stakeholder.


Meskipun demikian, PT Pegadaian menyadari bahwa          However, PT Pegadaian realizes that challenges always
tantangan selalu ada dalam industri yang dinamis ini.    exist in this dynamic industry. PT Pegadaian continues
PT Pegadaian terus memantau perubahan pasar dan          to monitor market changes and strives to remain at the
berusaha untuk tetap menjadi yang terdepan dalam         forefront in providing innovative and quality services
memberikan layanan yang inovatif dan berkualitas         to customers.
kepada pelanggan.




Tinjauan Keuangan Lainnya
Other Financial Reviews

Kontribusi Terhadap Negara                               Contribution for the Nation

Selain dividen Perseroan juga memberikan kontribusi      In addition to dividends, the Company also contributes
kepada Negara dalam bentuk pajak. Di Tahun 2023          to the nation in the form of taxes. In 2023, Pegadaian
Pegadaian telah memenuhi seluruh kewajiban               fulfilled all of its tax obligations with the following
pajaknya dengan rincian sebagai berikut:                 details:

                                                                                               dalam juta Rupiah
                                                                                                 In million rupiah
                             Jenis Pajak
                                                                         2023                    2022
                             Type of Tax
PPh Badan                                                                       1.079.546                 857.739
Corporate Income Tax
PPh Pasal 21                                                                     472.828                 443.826
Income Tax Article 21
PPh Pasal 22                                                                        4.105                   3.508
Income Tax Article 22
PPh Pasal 23                                                                      28.832                  20.479
Income Tax Article 23
PPH Pasal 26                                                                         143                      223
Income Tax Article 26
PPh Pasal 4 ayat 2                                                                 34.158                 36.954
Income Tax Article 4 Section 2
PPN                                                                              221.933                  174.057
Value Added Tax (VAT)
PBB                                                                                8.272                    6.991
Property Tax
Total                                                                           1.849.817               1.543.777




PT Pegadaian | 2023 Annual Report                                                                             213
Page 214
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




Kebijakan Dividen dan
Pembagiannya
Dividend Policy and Its Distribution

Berdasarkan Pasal 26 Perubahan Anggaran Dasar PT        Based on Article 26 of the Amendment to the Articles
Pegadaian (Persero) sebagaimana Akta No. 4 tanggal      of Association of PT Pegadaian (Persero) as in Deed
16 Juni 2016 yang dibuat di hadapan notaris Nanda       No. 4 dated June 16, 2016, made before notary Nanda
Fauz Iwan, S.H., M.Kn., yang berdomisili di Jakarta     Fauz Iwan, S.H., M.Kn., domiciled in South Jakarta, the
Selatan, penggunaan laba diatur sebagai berikut:        utilization of profits is regulated as follows:
1. Penggunaan laba bersih termasuk jumlah               1. The utilization of net profits including the amount
    penyisihan untuk cadangan kerugian diputuskan            set aside for loss reserves is decided by the General
    oleh Rapat Umum Pemegang Saham harus                     Meeting of Shareholders and must be approved by
    disetujui Pemegang Saham Seri A-Dwiwarna.                the A-Dwiwarna Shareholders.
2. Seluruh laba bersih setelah dikurangi penyisihan     2. All net profits after deducting reserves as referred
    untuk cadangan sebagaimana dimaksud pada ayat            to in section 1 of this Article shall be distributed
    1 Pasal ini dibagikan kepada Pemegang Saham              to the Shareholders as dividends unless
    sebagai dividen kecuali ditentukan lain oleh             otherwise determined by the General Meeting
    Rapat Umum Pemegang Saham harus disetujui                of Shareholders and must be approved by the
    Pemegang Saham Seri A-Dwiwarna.                          A-Dwiwarna Shareholders.
3. Selain penggunaan laba bersih sebagaimana            3. In addition to the utilization of net profits as
    dimaksud pada ayat 2 Pasal ini, Rapat Umum               referred to in section 2 of this Article, the General
    Pemegang Saham dengan persetujuan Pemegang               Meeting of Shareholders, with the approval of the
    Saham Seri A-Dwiwarna dapat menetapkan laba              A-Dwiwarna Shareholders, may determine net
    bersih untuk pembagian lain seperti tantiem              profits for other distributions such as bonuses
    untuk Direksi dan Dewan Komisaris, bonus untuk           for the Board of Directors and Commissioners,
    karyawan, atau penempatan laba bersih tersebut           bonuses for employees, or placement of net
    dalam cadangan Perseroan yang antara lain                profits in reserves of the Company, the percentage
    diperuntukkan bagi perluasan usaha Perseroan             of which is determined annually by the General
    yang persentasenya masing-masing ditetapkan              Meeting of Shareholders.
    tiap tahun oleh Rapat Umum Pemegang Saham.
4. Dividen sebagaimana dimaksud pada ayat 2             4. Dividends as referred to in section 2 of this Article
    Pasal ini hanya boleh dibagikan apabila Perseroan      may only be distributed if the Company has a
    mempunyai saldo laba yang positif.                     positive profit balance.
5. Dalam hal tantiem bonus dianggarkan dan tidak        5. In the event that bonuses are budgeted and not
    diperhitungkan sebagai biaya dalam tahun               accounted for as expenses in the current year
    berjalan dan Rapat Umum Pemegang Saham                 and the General Meeting of Shareholders, with
    dengan persetujuan Pemegang Saham Seri                 the approval of the A-Dwiwarna Shareholders,
    A-Dwiwarna menetapkan tantiem dan bonus lebih          determines bonuses larger than those budgeted
    besar dari yang dianggarkan sehubungan dengan          due to exceeding the set targets, the difference in
    pelampauan target yang ditetapkan, maka selisih        bonuses shall be taken from the net profits of the
    tantiem dan bonus tersebut diambil dari laba           relevant year.
    bersih tahun yang bersangkutan.
6. Dalam hal Perseroan tidak mempunyai laba bersih      6. In the event that the Company does not have
    namun menunjukkan peningkatan kinerja yang             net profits but shows improved performance
    ditunjukkan dengan pencapaian target yang              demonstrated by achieving the targets that must
    harus dicapai, maka Perseroan dapat memberikan         be achieved, the Company may provide bonuses
    tantiem untuk anggota Direksi dan Dewan                for members of the Board of Directors and




214                                                                        Laporan Tahunan 2023 | PT Pegadaian
Page 215
    Komisaris serta bonus untuk karyawan sepanjang           Commissioners as well as bonuses for employees
    telah dianggarkan dan diperhitungkan sebagai             as long as they have been budgeted and accounted
    biaya.                                                   for as expenses.
7. Apabila perhitungan laba rugi pada suatu tahun       7.   If the calculation of the profit and loss for a fiscal
    buku menunjukkan kerugian yang tidak dapat               year shows a loss that cannot be covered by
    ditutup dengan dana cadangan, maka kerugian itu          reserve funds, the loss shall be recorded in the
    akan tetap dicatat dalam pembukuan Perseroan             Company’s books, and in the following years, the
    dan dalam tahun yang akan datang Perseroan               Company is deemed not to have earned a profit
    dianggap tidak mendapat laba selama kerugian             as long as the recorded loss remains uncovered,
    yang tercatat itu belum sama sekali ditutup,             without prejudice to the applicable laws and
    dengan tidak mengurangi ketentuan perundang-             regulations.
    undangan yang berlaku.
8. Kecuali bagian dividen yang menjadi hak Negara       8. Except for the portion of dividends belonging to
    Republik Indonesia dividen yang tidak diambil           the State of the Republic of Indonesia, dividends
    dalam waktu 5 (lima) tahun setelah disediakan           that are not claimed within 5 (five) years after being
    untuk dibayarkan, dimasukkan dalam dana                 made available for payment shall be included in a
    cadangan yang khusus diperuntukkan untuk itu.           special reserve fund designated for that purpose.
9. Dividen dalam dana cadangan khusus tersebut          9. Dividends in the special reserve fund may be
    dapat diambil oleh Pemegang Saham yang                  claimed by the entitled Shareholders by providing
    berhak dengan menyampaikan bukti haknya atas            evidence of their entitlement to the dividends
    dividen tersebut yang dapat diterima oleh Direksi       that can be accepted by the Company’s Board
    Perusahaan dengan syarat pengambilannya tidak           of Directors, provided that the withdrawals are
    secara sekaligus dan dengan membayar biaya              not made all at once and administrative fees
    administrasi yang ditetapkan Direksi.                   determined by the Board of Directors are paid.
10. Dividen yang telah dimasukkan dalam cadangan        10. Dividends that have been included in the special
    khusus sebagaimana dimaksud pada ayat 8 Pasal           reserve fund as referred to in section 8 of this
    ini dan tidak diambil dalam jangka waktu 10             Article and are not claimed within a period of 10
    (sepuluh) tahun akan menjadi hak Perseroan.             (ten) years shall become the Company’s right.
11. Perseroan dapat membagikan dividen interim          11. The Company may distribute interim dividends
    sebelum tahun buku Perseroan berakhir, dengan           before the end of the Company’s fiscal year,
    memperhatikan proyeksi perolehan laba dan               taking into account the projected earnings and the
    kemampuan keuangan Perseroan. Pembagian                 Company’s financial capabilities. The distribution
    dividen interim sebagaimana dimaksud pada ayat          of interim dividends as referred to in paragraph 11
    11 Pasal ini, ditetapkan berdasarkan keputusan          of this Article is determined by the decision of the
    Direksi setelah memperoleh persetujuan Dewan            Board of Directors after obtaining the approval of
    Komisaris.                                              the Board of Commissioners.
12. Dalam hal setelah tahun buku berakhir ternyata      12. In the event that the Company incurs a loss after
    Perseroan menderita kerugian, dividen interim           the end of the fiscal year, interim dividends that
    yang telah dibagikan harus dikembalikan oleh            have been distributed must be refunded by the
    Pemegang Saham kepada Perseroan.                        Shareholders to the Company.
13. Direksi dan Dewan Komisaris bertanggung jawab       13. The Board of Directors and the Board of
    secara tanggung renteng atas kerugian Perseroan,        Commissioners are jointly liable for the Company’s
    dalam hal Pemegang Saham tidak dapat                    losses if the Shareholders fail to refund the interim
    mengembalikan dividen interim sebagaimana               dividends as referred to in paragraph 13 of this
    dimaksud pada ayat 13 Pasal ini.                        Article.
14. Pemegang saham yang mewakili paling sedikit 1/10    14. Shareholders representing at least 1/10 (one-tenth)
    (satu per sepuluh) bagian dari saham yang telah         of the issued shares may request the distribution
    dikeluarkan dapat meminta pembagian dividen             of interim dividends.
    interim.




PT Pegadaian | 2023 Annual Report                                                                              215
Page 216
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




Kronologis Pembagian Dividen                            Chronology of Dividend Distribution

Berdasarkan       hasil     Keputusan         RUPS      Based on the decision of the General Meeting of
No.    725/00013.00/2023 tanggal 23 Juni 2023,          Shareholders (RUPS) No. 725/00013.00/2023 dated
Pemegang Saham memutuskan untuk membagikan              June 23, 2023, the Shareholders decided to distribute
dividen tunai sebesar Rp Nihil atau setara dengan       cash dividends amounting to Rp Null or equivalent
0% dari laba bersih Perseroan tahun buku 2022.          to 0% of the Company’s net profit for the fiscal year
Pelaksanaan pembagian dividen Perseroan untuk           2022. The implementation of dividend distribution for
tahun buku 2022 dan 2021 adalah sebagai berikut:        the Company’s fiscal years 2022 and 2021 is as follows:



                             Uraian                          Tahun Buku 2022               Tahun Buku 2021
                           Description                        Fiscal Year 2022              Fiscal Year 2021
Laba Bersih (Rp juta)                                            3.298.945                    2.427.310
Net Profit (Rp million)
Jumlah Dividen (Rp juta)                                           Nihil                      1.456.062
Dividends (Rp million)                                             Null
Dividend Payout Ratio (%)                                            -                         59,99%
Tanggal Pengumuman                                              23 Juni 2023                27 April 2022
Announcement Date                                              June 23, 2023                April 27, 2022
Tanggal Pembayaran                                                   -                       31 Mei 2022
Payment date                                                                                 May 31, 2022




Informasi Keuangan yang
Mengandung Kejadian
yang Bersifat Luar Biasa dan
Jarang Terjadi
Financial Information Containing Extraordinary and Rare
Events
Hingga 31 Desember 2023, Perseroan tidak memiliki       As of December 31, 2023, the Company does not have
informasi keuangan yang mengandung kejadian yang        any financial information containing extraordinary
bersifat luar biasa dan jarang terjadi yang berdampak   and rare events that materially impact the financial or
secara material terhadap kinerja keuangan maupun        operational performance of the Company. Therefore,
operasional Perseroan. Dengan demikian, tidak           there is no information to be disclosed regarding this
terdapat informasi yang dapat disampaikan terkait hal   matter in this Annual Report.
tersebut dalam Laporan Tahunan ini.




216                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 217
Program Kepemilikan Saham
oleh Karyawan dan/atau
Manajemen (ESOP/MSOP)
Employee Stock Ownership Program (ESOP) and/or
Management Stock Ownership Program (MSOP)

Pegadaian merupakan anggota dari Holding BUMN          Pegadaian is a member of the Ultra Micro BUMN
Ultra Mikro dan tidak pernah memperdagangkan           Holding and has never traded its shares on any stock
sahamnya di bursa efek manapun. Dengan demikian,       exchange. Therefore, there is no information available
tidak terdapat informasi terkait program kepemilikan   regarding the employee stock ownership program
saham oleh karyawan (ESOP) dan/atau manajemen          (ESOP) and/or management stock ownership program
(MSOP) yang dapat disajikan dalam Laporan Tahunan      (MSOP) that can be presented in this Annual Report.
ini.




Realisasi Penggunaan Dana
Hasil Penawaran Umum
Utilization of Proceeds from Public Offering

Hingga 31 Desember 2023, PT Pegadaian bukan            As of December 31, 2023, PT Pegadaian is not a public
merupakan perusahaan publik dan tidak pernah           company and has never conducted an initial public
melakukan penawaran umum perdana saham (IPO)           offering (IPO) of shares to the public. Therefore, there
kepada masyarakat. Dengan demikian, tidak terdapat     is no information available regarding the utilization of
informasi terkait realisasi penggunaan dana hasil      proceeds from a public offering that can be presented
penawaran umum yang dapat disajikan dalam Laporan      in this Annual Report.
Tahunan ini.




PT Pegadaian | 2023 Annual Report                                                                          217
Page 218
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




Informasi Transaksi Material
yang Mengandung Benturan
Kepentingan dan/atau
Transaksi dengan Pihak Afiliasi
Material Transactions Involving Conflict of Interest and/or
Transactions with Affiliated Parties
Transaksi yang Mengandung Benturan                       Transactions Involving Conflict of
Kepentingan                                              Interest

Sepanjang tahun 2023, Perseroan tidak melakukan          Throughout the year 2023, the Company did not
transaksi yang mengandung benturan kepentingan.          engage in transactions involving conflict of interest.
Seluruh transaksi Perseroan telah dilakukan sesuai       All transactions of the Company have been conducted
dengan syarat dan kondisi serta manfaat ekonomis         in accordance with terms and conditions, and the
yang secara substansial sebanding dengan transaksi       economic benefits are substantially comparable to
pihak ketiga.                                            transactions with third parties.


Transaksi dengan Pihak Afiliasi                          Transactions with Affiliated Parties

Dalam kegiatan usaha normal, Perseroan melakukan         In the normal course of business, the Company
transaksi dengan pihak-pihak berelasi. Transaksi         conducts    transactions    with     related    parties.
dengan pihak-pihak berelasi tersebut dilaksanakan        Transactions with related parties are carried out under
dengan syarat dan kondisi yang sama sebagaimana          the same terms and conditions as those with unrelated
dilakukan dengan pihak yang tidak mempunyai              parties.
hubungan istimewa.


Kebijakan Mekanisme Review atas                          Policy Mechanism for Reviewing
Transaksi dan Pemenuhan Peraturan                        Transactions and Compliance with
dan Ketentuan Terkait                                    Relevant Regulations and Provisions

Kewajaran dan Alasan Dilakukannya                        Fairness and Reasons for Transactions
Transaksi

Perseroan telah memiliki kebijakan mengenai transaksi    The Company has policies regarding transactions
yang mengandung benturan kepentingan dan/atau            involving conflict of interest and/or transactions with
transaksi dengan pihak berelasi. Transaksi material      related parties. Material transactions are decided by
diputuskan oleh Dewan Komisaris dan telah dilakukan      the Board of Commissioners and have been conducted
dengan memperhatikan prinsip kehati-hatian sesuai        with caution in accordance with generally accepted
dengan praktik bisnis yang berlaku umum, memenuhi        business practices, complying with OJK Regulation No.
Peraturan OJK No. No. 42/POJK.04/2020 tentang            42/POJK.04/2020 regarding Affiliated Transactions
Transaksi Afiliasi dan Transaksi Benturan Kepentingan,   and Conflict of Interest Transactions, as well as PSAK
serta PSAK No. 7 tentang Pengungkapan Pihak-Pihak        No. 7 regarding Disclosure of Related Parties.
Berelasi.




218                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 219
Pernyataan Direksi Terkait Transaksi                          Statement of the Board of Directors
Afiliasi                                                      Regarding Affiliated Transactions

Untuk transaksi antara Perseroan dengan BUMN                  For transactions between the Company and SOEs,
diperlakukan sebagai transaksi dengan pihak yang              they are treated as transactions with related parties
berelasi sesuai dengan PSAK 7 “Pengungkapan Pihak-            in accordance with PSAK 7 “Disclosure of Related
pihak Berelasi”. Dalam hal ini, Direksi memiliki peran        Parties.” In this regard, the Board of Directors ensures
untuk memastikan bahwa transaksi afiliasi telah melalui       that affiliated transactions have gone through
prosedur yang memadai dan dilaksanakan sesuai                 adequate procedures and are conducted in accordance
dengan praktik bisnis yang berlaku umum antara lain           with generally accepted business practices, including
dilakukan dengan memenuhi prinsip transaksi yang              complying with the arm’s-length principle.
wajar (arms-length principle).


Peran Dewan Komisaris dan Komite Audit                        Role of the Board of Commissioners and
Terkait Transaksi Afiliasi                                    Audit Committee Regarding Affiliated
                                                              Transactions

Kewajaran transaksi dan pemenuhan peraturan atas              The fairness of transactions and compliance with
transaksi pihak berelasi telah melalui proses review          regulations regarding related party transactions have
dan audit oleh pihak auditor internal dan eksternal.          undergone review and audit processes by internal and
Perseroan melakukan transaksi dengan pihak-pihak              external auditors. The Company’s transactions with
berelasi telah sesuai dengan PSAK No 7 tentang                related parties have complied with PSAK No. 7 on
Pengungkapan Pihak- Pihak Berelasi. Mekanisme                 Disclosure of Related Parties. The review mechanism
review atas transaksi material yang mengandung                for material transactions involving conflict of interest
benturan kepentingan dan/atau transaksi dengan                and/or transactions with related parties is carried out
pihak berelasi dilakukan melalui proses audit oleh            through an audit process by the Audit Committee,
Komite Audit yang hasilnya kemudian dilaporkan                the results of which are then reported to the Board of
kepada Dewan Komisaris.                                       Commissioners.


Nama dan Sifat Hubungan Berelasi                              Name and Nature of Relationship

            Pihak Berelasi                        Sifat Hubungan                             Sifat Transaksi
             Related Party                    Nature of Relationship                    Nature of Transaction
Pemerintah Pusat                       Pemegang Saham Seri A Dwiwarna         Penyertaan Modal Negara
Central Government                     Shareholder of Series A Dwiwarna       State Capital Injection
PT Bank Rakyat Indonesia (Persero) Tbk Pemegang Saham Seri B                  Penyertaan Saham, Rekening Giro, dan
                                       Series B Shareholder                   Fasilitas Modal Kerja
                                                                              Share Capital, Current Accounts, and
                                                                              Working Capital Facilities
PT Pefindo Biro Kredit                 Entitas Asosiasi                       Investasi
                                       Associate Entity                       Investment
Dana Pensiun Pegadaian                 Program Imbalan Pasca Kerja            Setoran Dana Pensiun
                                       Post-Employment Benefits Program       Pension Fund Deposits
PT Bank Mandiri (Persero) Tbk          Entitas Sepengendali                   Rekening Giro dan Fasilitas Modal Kerja
                                       Controlling Entities                   Checking Accounts and Working Capital
                                                                              Facilities
PT Bank Syariah Indonesia Tbk          Entitas Sepengendali                   Rekening Giro dan Fasilitas Modal Kerja
                                       Controlling Entities                   Checking Accounts and Working Capital
                                                                              Facilities
PT Bank Negara Indonesia (Persero) Tbk Entitas Sepengendali                   Rekening Giro dan Fasilitas Modal Kerja
                                       Controlling Entities                   Checking Accounts and Working Capital
                                                                              Facilities
PT Bank Tabungan Negara (Persero) Tbk Entitas Sepengendali                    Rekening Giro dan Fasilitas Modal Kerja
                                      Controlling Entities                    Checking Accounts and Working Capital
                                                                              Facilities
PT Asuransi Jasa Indonesia             Entitas Sepengendali                   Imbalan Jasa Pertanggungan
                                       Controlling Entities                   Compensation for Insurance Services




PT Pegadaian | 2023 Annual Report                                                                                    219
Page 220
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




             Pihak Berelasi                            Sifat Hubungan                            Sifat Transaksi
             Related Party                          Nature of Relationship                    Nature of Transaction
PT Asuransi Kredit Indonesia               Entitas Sepengendali                     Imbalan Jasa Pertanggungan
                                           Controlling Entities                     Compensation for Insurance Services
PT Jaminan Kredit Indonesia                Entitas Sepengendali                     Imbalan Jasa Pertanggungan
                                           Controlling Entities                     Compensation for Insurance Services
PT Jasa Raharja                            Entitas Sepengendali                     Imbalan Jasa Pertanggungan
                                           Controlling Entities                     Compensation for Insurance Services
PT Taspen (Persero)                        Entitas Sepengendali                     Asuransi
                                           Controlling Entities                     Insurance
PT BRI Asuransi Indonesia                  Entitas Sepengendali                     Asuransi
                                           Controlling Entities                     Insurance
PT Aneka Tambang Tbk                       Entitas Sepengendali                     Pembelian Emas
                                           Controlling Entities                     Gold Purchasing
Yayasan Kesejahteraan Pegadaian            Pemegang saham anak perusahaan           Fasilitas kredit modal kerja
“Permata”                                  Shareholders of subsidiary company       Credit Facility and Working Capital
PT Wijaya Karya Realty                     Entitas Sepengendali                     Penjualan asset
                                           Controlling Entities                     Asset Sales
PT Pembangunan Perumahan (Persero)         Entitas Sepengendali                     Jasa konstruksi
Tbk                                        Controlling Entities                     Construction Service
Direksi dan Dewan Pengawas                 Manajemen Kunci Perusahaan               Remunerasi
                                           Company’s Key Management                 Remuneration




Realisasi Transaksi Pihak Berelasi                                Related Party Transaction Realization

                      Saldo Pihak Berelasi
                                                                             2023                            2022
                    Balance of Related Parties
Kas dan Setara Kas                                                                      180.586                           249.601
Cash and Cash Equivalents
Persentase terhadap Jumlah Aset                                                           0,22%                            0,34%
Percentage of Total Assets
Piutang Lain-Lain                                                                       707.466                       707.609
Other Receivables
Persentase terhadap Jumlah Aset                                                           0,86%                            0,96%
Percentage of Total Assets
Pinjaman Bank                                                                        20.587.827                      15.186.612
Bank Loan
Persentase terhadap Jumlah Liabilitas                                                    41,22%                            33,81%
Percentage of Total Liabilities
Pinjaman dari Pemerintah                                                                 26.593                           372.184
Loans for Government
Persentase terhadap Jumlah Liabilitas                                                    0,05%                             0,83%
Percentage of Total Liabilities
Surat Berharga yang Diterbitkan                                                        1.245.00                       1.916.100
Issued Securities
Persentase terhadap Jumlah Liabilitas                                                     2,49%                            4,26%
Percentage of Total Liabilities
Biaya Bunga Bank                                                                         965.611                          557.520
Interest Expense on Bank
Persentase terhadap Jumlah Beban                                                          5,15%                            3,00%
Percentage of Total Expenses
Persentase terhadap Jumlah Beban                                                          5,15%                            3,00%
Percentage to Total Expenses




220                                                                                   Laporan Tahunan 2023 | PT Pegadaian
Page 221
Perubahan Peraturan
Perundang-undangan
yang Berdampak terhadap
Perusahaan
Changes in Law Regulations that has Impact on the Company

         Peraturan Perundang-
                                                                 Penjelasan                                     Dampaknya terhadap Perusahaan
 No.          Undangan
                                                                 Explanation                                       Impacts on the Company
              Regulation

  1.   Undang-undang       Nomor     Peraturan yang bertujuan untuk mewujudkan upaya pengembangan           •    kewajiban melaksanakan prinsip
       4 Tahun 2023 tentang          dan penguatan sektor keuangan serta memperkuat pengawasan                   tata kelola perusahaan yang baik;
       Pengembangan          dan     terhadap lembaga jasa keuangan.                                        •    kewajiban menerapkan manajemen
       Penguatan           Sektor    The regulation aims to realize efforts in the development and               risiko secara efektif;
       Keuangan                      strengthening of the financial sector as well as enhancing             •    Kewajiban untuk memenuhi tingkat
       Law     Number     4    of    supervision over financial institutions.                                    kesehatan Perusahaan.
       2023     concerning    the                                                                           •    The obligation to implement good
       Development           and                                                                                 corporate governance principles;
       Strengthening    of    the                                                                           •    The obligation to apply effective
       Financial Sector                                                                                          risk management;
                                                                                                            •    The obligation to meet the
                                                                                                                 company’s health standards.

 2.    Peraturan       Pemerintah    Peraturan yang berkaitan dengan penyerahan pelaksanaan                 Pada saat Peraturan Pemerintah
       Pengganti Undang-Undang       sebagian pekerjaan kepada Perusahaan lain (alih daya) akan diatur      mengenai alih daya telah disahkan,
       Nomor 2 Tahun 2022            oleh Pemerintah, dimana sebelumnya ketentuan dimaksud dihapus          maka PT Pegadaian wajib segera
       Tentang Cipta Kerja           melalui UU 11 Tahun 2020                                               melakukan tinjauan kesesuaian jenis-
       Law Number 6 of 2023          Regulations related to facilitating, protecting, and enhancing         jenis pekerjaan yang dapat dialih
       regarding the Enactment       the investment ecosystem as well as regulations in the field of        dayakan      berdasarkan    Peraturan
       of Government Regulation      employment.                                                            Pemerintah dimaksud
       in Lieu of Law Number 2                                                                              When the Government Regulation
       of 2022 Concerning Job                                                                               regarding outsourcing has been
       Creation into Law.                                                                                   passed, PT Pegadaian is obliged to
                                                                                                            immediately carry out a review of
                                                                                                            the suitability of the types of work
                                                                                                            that can be outsourced based on the
                                                                                                            Government Regulation in question.

 3.    Undang-undang       Nomor     Peraturan yang bertujuan untuk mewujudkan upaya pengembangan           •    Kewajiban melaksanakan prinsip
       4 Tahun 2023 tentang          dan penguatan sektor keuangan serta memperkuat pengawasan                   tata kelola perusahaan yang baik;
       Pengembangan           dan    terhadap lembaga jasa keuangan.                                        •    Kewajiban menerapkan manajemen
       Penguatan           Sektor    Regulations that aim to realize efforts to develop and strengthen           risiko secara efektif;
       Keuangan                      the financial sector and strengthen supervision of financial service   •    Kewajiban untuk memenuhi tingkat
       Government       Regulation   institutions.                                                               kesehatan Perusahaan.
       Number      5    of   2023                                                                           •    Obligation to implement the
       concerning              the                                                                               principles of good corporate
       Investigation of Criminal                                                                                 governance;
       Acts in the Financial                                                                                •    Obligation to implement risk
       Services Sector.                                                                                          management effectively;
                                                                                                            •    Obligation to meet the Company's
                                                                                                                 health level.

 4.    PERMENKO Nomor 1 Tahun        •   Pegadaian wajib melakukan pemeriksaan terhadap calon               Penyesuaian  ketentuan    terkait
       2023 Tentang Perubahan            Penerima KUR melalui sistem layanan informasi keuangan;            KUR    Super Mikro  sebagaimana
       Atas Peraturan Menteri        •   Pegadaian membuat dan menyampaikan laporan atas                    ketentuan mandatory berdasarkan
       Koordinator         Bidang        pelaksanaan Penyaluran KUR setiap bulan, paling lama pada          Peraturan    Pemerintah       ini.
       Perekonomian       Republik       tanggal 10 bulan berikutnya;
       Indonesia Nomor 1 Tahun       •   Terdapat ketentuan suku bunga/margin pada KUR Super Mikro          Apabila PT Pegadaian tidak melakukan
       2022 Tentang Pedoman              sebesar 3% per tahun;                                              penyesuaian berdasarkan Peraturan
       Pelaksanaan Kredit Usaha      •   Menerapkan sistem elektronik yang terintegrasi (online system)     Menteri ini, maka PT Pegadaian akan
       Rakyat                            selambat-lambatnya pada tanggal 1 Oktober 2023.                    diberhentikan   sementara    sebagai
       PERMENKO           Number     •   Pegadaian is obliged to carry out examinations of prospective      penyalur KUR.
       1 of 2023 concerning              KUR recipients through the financial information service system;
       Amendments       to    the    •   Pegadaian makes and submits a report on the implementation         Adjustment of provisions related to
       Regulation      of     the        of KUR distribution every month, no later than the 10th of the     Super Micro KUR as per mandatory
       Coordinating Minister for         following month;                                                   provisions based on this Government
       Economic Affairs of the       •   There is a provision for an interest rate/margin on KUR Super      Regulation.
       Republic    of   Indonesia        Micro of 3% per year;
       Number     1    of    2022    •   Implement an integrated electronic system (online system) no       If PT Pegadaian does not make
       concerning Guidelines for         later than October 1, 2023.                                        adjustments based on this Ministerial
       Implementing       People's                                                                          Regulation, then PT Pegadaian will
       Business Credit                                                                                      be temporarily suspended as a KUR
                                                                                                            distributor.




PT Pegadaian | 2023 Annual Report                                                                                                             221
Page 222
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




              Peraturan Perundang-
                                                                       Penjelasan                                    Dampaknya terhadap Perusahaan
      No.          Undangan
                                                                       Explanation                                      Impacts on the Company
                   Regulation

      5.    Peraturan Menteri ESDM        •    Peraturan ini tidak bersinggungan dengan kegiatan usaha PT          Peraturan Menteri ESDM ini belum
            No. 16 Tahun 2022 Tentang          Pegadaian;                                                          berdampak secara langsung kepada
            Tata Cara Penyelenggaraan     •    Perdagangan karbon dapat dilakukan apabila telah memiliki izin      Kegiatan Bisnis PT Pegadaian. Akan
            Nilai   Ekonomi      Karbon        usaha penyediaan tenaga listrik;                                    tetapi, terbuka peluang bagi PT
            Subsektor       Pembangkit    •    Apabila PT Pegadaian akan melakukan kegiatan perdagangan            Pegadaian apabila ingin melakukan
            Tenaga Listrik                     karbon maka PT Pegadaian harus memiliki izin usaha                  kegiatan bisnis berdasarkan Peraturan
            Minister     of      Energy        penyediaan tenaga listrik.                                          Menteri ini.
            and    Mineral    Resources   •    This regulation does not relate to PT Pegadaian's business          This Minister of Energy and Mineral
            Regulation No. 16 of 2022          activities;                                                         Resources regulation has not had
            concerning       Procedures   •    Carbon trading can be carried out if you have a business permit     a direct impact on PT Pegadaian's
            for    Implementing     the        for providing electricity;                                          business activities. However, there is
            Economic Value of Carbon      •    If PT Pegadaian is going to carry out carbon trading activities,    an opportunity for PT Pegadaian if it
            in the Electric Power              PT Pegadaian must have a business license to provide electricity.   wants to carry out business activities
            Generation Subsector                                                                                   based on this Ministerial Regulation.

      6.    Peraturan Pemerintah No.      •    PT Pegadaian apabila melakukan pemanfaatan data dan                 saat ini PT Pegadaian memanfaatkan
            10 Tahun 2023 tentang              dokumen kependudukan maka dikenakan tarif sebagai berikut :         data kependudukan melalui DUKCAPIL
            Jenis dan Tarif atas Jenis         1. Melalui webservice NIK dengan tarif Rp1000,- per NIK             untuk kegiatan bisnis tanpa biaya.
            Penerimaan Negara Bukan            2. Melalui webportal NIK dengan tarif Rp1000,- per NIK              Dengan       berlakunya       Peraturan
            Pajak yang Berlaku pada            3. Melalui webservices biometrik Face Recogition dengan tarif       Pemerintah ini, pemanfaatan data
            Kementerian Dalam Negeri               Rp3000,- per biometrik                                          kependudukan akan dikenakan tarif
            Government      Regulation         4. Melalui webservices biometrik Sidik Jari dengan tarif            dengan nilai tertentu. Oleh karena
            no. 10 of 2023 concerning              Rp2.000,- per biometrik.                                        itu, apabila PT Pegadaian ingin tetap
            Types and Tariffs for              5. PT Pegadaian dikenakan tarif PNBP untuk pemanfaat                memanfaatkan data dimaksud untuk
            Non-Tax State Revenues                 data dan dokumen kependudukan yang sebelumnya tidak             kegiatan bisnis, agar PT Pegadaian
            Applicable to the Ministry             dikenakan, sebagaimana yang telah dimuat dalam PKS              menyiapkan        anggaran         untuk
            of Home Affairs                        antara PT Pegadaian dengan DUKCAPIL.                            memenuhi ketentuan yang diatur
                                          •    If PT Pegadaian uses population data and documents, it will be      dalam Peraturan Pemerintah in
                                               charged the following rates:                                        Currently    PT    Pegadaian     utilizes
                                               1. Via the NIK webservice at a rate of Rp1000,- per NIK             population data through DUKCAPIL
                                               2. Via the NIK webportal at a rate of Rp1000,- per NIK              for business activities at no cost. With
                                               3. Via Face Recognition biometric webservices at a rate of          the enactment of this Government
                                                   Rp3000,- per biometric                                          Regulation, the use of population
                                               4. Via Fingerprint biometric webservices at a rate of Rp2,000,-     data will be charged at a certain rate.
                                                   per biometric.                                                  Therefore, if PT Pegadaian wants
                                               5. PT Pegadaian is subject to PNBP rates for users of               to continue to utilize the data in
                                                   population data and documents which were previously not         question for business activities, PT
                                                   charged, as stated in the PKS between PT Pegadaian and          Pegadaian must prepare a budget to
                                                   DUKCAPIL.                                                       meet the provisions stipulated in this
                                                                                                                   Government Regulation.

      7.    Peraturan Menteri Badan       1.   Pasal 2A ayat (6) PP 72/2016 dimaksudkan agar negara tetap          PT    Pegadaian     sebagai      Anak
            Usaha      Milik    Negara         dapat melakukan kontrol terhadap anak perusahaan BUMN               Perusahaan    BUMN,      dalam     hal
            Republik Indonesia Nomor           melalui BUMN Induk serta terkait pula dengan perlakuan              penugasan khusus dan TJSL statusnya
            PER-1/MBU/03/2023                  “disamakan dengan BUMN                                              dapat dipersamakan dengan BUMN
            Tentang Penugasan Khusus      2.   Bentuk-bentuk pelaksanaan program TJSL antara lain:                 dan tunduk serta wajib mematuhi
            Dan Program Tanggung               a. Pembiayaan usaha mikro dan usaha kecil; dan/atau                 PERMEN Nomor PER-1/MBU/03/2023
            Jawab       Sosial    Dan          b. Pemberian bantuan dan/atau kegiatan lainnya, termasuk            PT Pegadaian as a Subsidiary of a
            Lingkungan Badan Usaha                 pembinaan                                                       BUMN, in terms of special assignments
            Milik Negara                  3.   Program Pendanaan UMK dilakukan melalui pemberian:                  and TJSL, has the same status as a
            Regulation of the Minister         a. modal kerja dalam bentuk pinjaman dan/atau pembiayaan            BUMN and is subject to and obliged to
            of State-Owned Enterprises             syariah dengan jumlah paling banyak Rp250juta; untuk            comply with the Ministerial Regulation
            of    the    Republic    of            mikro dan usaha kecil; dengan jasa administrasi 3% per          Number PER-1/MBU/03/2023
            Indonesia Number PER-1/                tahun, suku bunga flat setara 3% efektif per tahun dengan
            MBU/03/2023 concerning                 jangka waktu/tenor pinjaman paling lama 3 tahun; dan
            Special Assignments and            b. prinsip bagi hasil, maka rasio bagi hasil yang diterima
            Social and Environmental               BUMN mulai dari 10% sampai dengan paling banyak 50%
            Responsibility Programs for            berdasarkan perjanjian
            State-Owned Enterprises            c. pendanaan tambahan dalam bentuk pinjaman dan/atau
                                                   pembiayaan syariah untuk membiayai kebutuhan yang
                                                   bersifat jangka pendek paling lama 1 tahun paling banyak
                                                   Rp100 juta
                                          1.   Article 2A paragraph (6) PP 72/2016 intended so that the state
                                               can still exercise control over BUMN subsidiaries through the
                                               parent BUMN and is also related to treatment "equal to BUMN
                                          2.   Forms of implementing the TJSL program include:
                                               a. Financing micro and small businesses; and/or
                                               b. Providing assistance and/or other activities, including
                                                   coaching
                                          3.   The UMK Funding Program is carried out by providing:
                                               a. working capital in the form of loans and/or sharia financing
                                                   with a maximum amount of IDR 250 million; for micro and
                                                   small businesses; with administration services of 3% per
                                                   year, flat interest rate equivalent to 3% effective per year
                                                   with a maximum loan term/tenor of 3 years; And
                                               b. profit sharing principle, the profit sharing ratio received by
                                                   BUMN starts from 10% to a maximum of 50% based on the
                                                   agreement
                                               c. additional funding in the form of loans and/or sharia
                                                   financing to finance short-term needs for a maximum of 1
                                                   year, a maximum of IDR 100 million




222                                                                                                    Laporan Tahunan 2023 | PT Pegadaian
Page 223
            Peraturan Perundang-
                                                                    Penjelasan                                    Dampaknya terhadap Perusahaan
    No.          Undangan
                                                                    Explanation                                      Impacts on the Company
                 Regulation

    8.    Keputusan        Bersama       Keputusan Bersama MENAG, MENAKER, dan MEN PAN RB Nomor                 Menyesuaikan ketentuan hari cuti
          MENAG, MENAKER, dan            327 Tahun 2023, Nomor 1 Tahun 2023, Nomor 1 Tahun 2023 Tentang         bersama dengan merubah tanggal
          MEN PAN RB Nomor 327           Perubahan Atas Keputusan Bersama MENAG, MENAKER, dan MEN               dan hari cuti bersama pada Hari Raya
          Tahun 2023, Nomor 1            PAN RB Nomor 1066 Tahun 2022, Nomor 3 Tahun 2022, Nomor 3              Idul Fitri 1444 Hijriah Tahun 2023 dari
          Tahun 2023, Nomor 1 Tahun      Tahun 2022 Tentang Hari Libur Nasional Dan Cuti Bersama Tahun          tanggal 21, 24, 25, dan 26 April (hari
          2023 Tentang Perubahan         2023 khususnya mengenai cuti bersama pada Hari Raya Idul Fitri         jumat, senin, selasa, dan rabu) menjadi
          Atas Keputusan Bersama         1444 Hijriah Tahun 2023, sebagai berikut:                              tanggal 19, 20, 21, 24, dan 25 April (hari
          MENAG, MENAKER, dan                                                                                   rabu, kamis, jumat, senin, dan selasa).
          MEN PAN RB Nomor               Pada poin B angka 3 yang merubah ketentuan lama, merubah               Adjusting the provisions for collective
          1066 Tahun 2022, Nomor         tanggal dan hari cuti bersama pada Hari Raya Idul Fitri 1444 Hijriah   leave days by changing the date and
          3 Tahun 2022, Nomor 3          Tahun 2023 dari tanggal 21, 24, 25, dan 26 April (hari jumat, senin,   day of collective leave on Idul Fitri
          Tahun 2022 Tentang Hari        selasa, dan rabu) menjadi tanggal 19, 20, 21, 24, dan 25 April (hari   1444 Hijriah 2023 from April 21, 24, 25
          Libur Nasional Dan Cuti        rabu, kamis, jumat, senin, dan selasa).                                and 26 (Friday, Monday, Tuesday and
          Bersama Tahun 2023             Joint Decree of MENAG, MENAKER, and MEN PAN RB Number                  Wednesday) to 19, 20, 21 , April 24
          Joint Decree of MENAG,         327 of 2023, Number 1 of 2023, Number 1 of 2023 concerning             and 25 (Wednesday, Thursday, Friday,
          MENAKER, and MEN PAN           Amendments to the Joint Decree of MENAG, MENAKER, and MEN              Monday and Tuesday).
          RB Number 327 of 2023,         PAN RB Number 1066 of 2022, Number 3 of 2022, Number 3 of
          Number 1 of 2023, Number       2022 Regarding National Holidays and Collective Leave in 2023,
          1 of 2023 concerning           especially regarding collective leave on Eid al-Fitr 1444 Hijriah in
          Amendments      to    the      2023, as follows:
          Joint Decree of MENAG,
          MENAKER, and MEN PAN           In point B number 3 which changes the old provisions, changes
          RB Number 1066 of 2022,        the date and day of collective leave on Eid al-Fitr 1444 Hijriah
          Number 3 of 2022, Number       2023 from April 21, 24, 25 and 26 (Friday, Monday, Tuesday and
          3 of 2022 Regarding            Wednesday) to 19 , 20, 21, 24 and 25 April (Wednesday, Thursday,
          National  Holidays    and      Friday, Monday and Tuesday).
          Community Leave in 2023

    9     Surat    Edaran     Otoritas     Terdapat beberapa macam akad dalam kegiatan usaha                     Meskipun SEOJK ini tidak menjadi
          Jasa Keuangan No. 2/             berdasarkan Prinsip Syariah, antara lain:                             mandatory di PT Pegadaian, akan
          SEOJK.05/2022       Tentang    1.  Akad dalam Kegiatan usaha penyaluran pembiayaan:                    tetapi dalam menerapkan Akad
          Akad     Yang    Digunakan         a. Berdasarkan prinsip bagi hasil;                                  berdasarkan prinsip syariah, PT
          Dalam Kegiatan Usaha               b. Berdasarkan prinsip sewa menyewa;                                Pegadaian dapat merujuk ketentuan
          Dan Sumber Pendanaan               c. Berdasarkan prinsip jual beli;                                   Akad sebagaimana diatur dalam
          Berdasarkan          Prinsip       d. Berdasarkan prinsip pinjam - meminjam.                           SEOJK No 2/SEOJK.05/2022
          Syariah    Bagi   Lembaga      2. Akad dalam kegiatan pengelolaan Simpanan:
          Keuangan     Mikro     Yang        a. Pengelolaan simpanan dalam bentuk tabungan yang
          Melakukan          Kegiatan            menggunakan akad wa’diah;                                      Even though this SEOJK is not
          Usaha Berdasarkan Prinsip          b. Pengelolaan simpanan dalam bentuk tabungan yang                 mandatory at PT Pegadaian, in
          Syariah                                menggunakan akad mudharabah;                                   implementing the Agreement based
          Financial          Services        c. Pengelolaan simpanan dalam bentuk pengelolaan dana              on sharia principles, PT Pegadaian
          Authority    Circular    No.           syirkah temporer berupa deposito atau tabungan dengan          can refer to the provisions of the
          2/SEOJK.05/2022                        jangka waktu tertentu.                                         Agreement as regulated in SEOJK No
          Concerning Contracts Used      3. Akad dalam kegiatan pemberian jasa konsultasi pengembangan          2/SEOJK.05/2022
          in Business Activities and         usaha.
          Sources of Funding Based       There are several types of contracts in business activities based on
          on Sharia Principles for       Sharia Principles, including:
          Microfinance    Institutions   1. Contracts in financing distribution business activities:
          Carrying    Out    Business        a. Based on the principle of profit sharing;
          Activities Based on Sharia         b. Based on the principle of leasing;
          Principles                         c. Based on the principle of buying and selling;
                                             d. Based on the principle of borrowing - borrowing.
                                         2. Agreement in Savings management activities:
                                             a. Management of savings in the form of savings using wa'diah
                                                 contracts;
                                             b. Management of savings in the form of savings using
                                                 mudharabah contracts;
                                             c. Management of savings in the form of management of
                                                 temporary syirkah funds in the form of deposits or savings
                                                 for a certain period.
                                         3. Agreement in the activity of providing business development
                                             consulting services.




PT Pegadaian | 2023 Annual Report                                                                                                                223
Page 224
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




              Peraturan Perundang-
                                                                      Penjelasan                                    Dampaknya terhadap Perusahaan
      No.          Undangan
                                                                      Explanation                                      Impacts on the Company
                   Regulation

      10    Peraturan         Menteri    1.   Upah Minimum adalah upah bulanan terendah yang ditetapkan           PT Pegadaian diwajibkan mengikuti
            Ketenagakerjaan    Nomor          oleh Gubernur sebagai jaringan pengaman.                            ketentuan    yang    tertuang    dalam
            18 Tahun 2022 Tentang        2.   Upah Minimum berlaku bagi Pekerja/Buruh dengan masa kerja           Peraturan Menteri Ketenagakerjaan
            Penetapan Upah Minimum            kurang dari 1 (satu) tahun pada perusahaan yang bersangkutan.       Nomor     18    Tahun    2022,    guna
            Tahun 2023                   3.   Pekerja/Buruh dengan masa kerja kurang dari 1 (satu) tahun          menghindari timbulnya tuntutan atau
            Minister   of   Manpower          yang memiliki kualifikasi tertentu dapat diberikan upah lebih       masalah dengan Pekerja/Buruh.
            Regulation        Number          besar dari Upah Minimum.                                            PT Pegadaian is required to follow the
            18 of 2022 concerning        4.   Kualifikasi tertentu sebagaimana dimaksud pada angka 3              provisions contained in the Minister of
            Determination of Minimum          meliputi:                                                           Manpower Regulation Number 18 of
            Wages in 2023                     a. Pendidikan;                                                      2022, in order to avoid the emergence
                                              b. Kompetensi; dan/ atau                                            of claims or problems with workers/
                                              c. Pengalaman kerja yang dipersyaratkan untuk melaksanakan          laborers.
                                                  pekerjaan atau jabatan.
                                         5.   Upah bagi Pekerja/Buruh dengan masa kerja 1 (satu) tahun atau
                                              lebih berpedoman pada struktur dan skala upah.
                                         6.   Upah Minimum terdiri atas:
                                              a. Upah Minimum provinsi;
                                              b. Upah Minimum Kabupaten/kota
                                         1.   Minimum Wage is the lowest monthly wage set by the Governor
                                              as a safety net.
                                         2.   Minimum Wage applies to Workers/Labourers with less than 1
                                              (one) year of service at the company concerned.
                                         3.   Workers/Labourers with less than 1 (one) year of service who
                                              have certain qualifications can be given wages greater than the
                                              Minimum Wage.
                                         4.   Certain qualifications as referred to in number 3 include:
                                              a. Education;
                                              b. Competence; and/or
                                              c. Work experience required to carry out a job or position.
                                         5.   Wages for Workers/Labourers with a service period of 1 (one)
                                              year or more are guided by the wage structure and scale.
                                         6.   Minimum Wage consists of:
                                              a. Provincial Minimum Wage;
                                              b. Regency/city Minimum Wage

      11    Peraturan        Menteri     1.   Secara teknis segala hal yang diatur berkaitan dengan PT            PT Bank BRI (Persero) Tbk sebagai
            BUMN Nomor PER- 3/                Pegadaian sebagai Anak Perusahaan BUMN harus menaati                Induk BUMN memiliki kewenangan
            MBU/03/2023      tentang          aturan dalam ketentuan ini yang berlaku kepada Anak                 dan andil yang sangat berdampak
            Organ dan Sumber Daya             Perusahaan BUMN. Namun terlepas dari hal tersebut, pada             dalam menentukan calon Anggota
            Manusia BUMN                      Pasal 163 ayat (3) PERMEN ini dijelaskan bahwa BUMN dapat           Direksi dan Dewan Komisaris / Dewan
            BUMN           Ministerial        memberlakukan Peraturan Menteri ini baik sebagian maupun            Pengawas PT Pegadaian sebagai Anak
            Regulation      Number            seluruhnya kepada Anak Perusahaan                                   Perusahaan BUMN.
            PER-      3/MBU/03/2023      2.   Merujuk pada hal tersebut, dalam hal ini PT Bank BRI, Tbk dapat
            concerning BUMN Organs            menentukan PERMEN ini diberlakukan kepada PT Pegadaian
            and Human Resources               hanya sebatas pada yang mengatur tentang Anak Perusahaan            PT Bank BRI (Persero) Tbk as the
                                              BUMN                                                                parent of the BUMN has the authority
                                         3.   Bahwa berdasarkan Bagian Ketujuh tentang Penandatanganan            and role that has a big impact in
                                              Kontrak Manajemen Anggota Direksi Anak Perusahaan pada              determining prospective members of
                                              Pasal 62 dijelaskan bahwa Kontrak Manajemen ditandatangani          the Board of Directors and Board of
                                              oleh Direksi Anak Perusahaan dan Direksi BUMN yang                  Commissioners / Supervisory Board
                                              bersangkutan. Dalam hal ini PT Pegadaian harus memperhatikan        of PT Pegadaian as a Subsidiary of the
                                              Kontrak Manajemen apabila terdapat calon anggota Direksi PT         BUMN.
                                              Pegadaian yang telah dinyatakan qualified, maka kontraknya
                                              harus ditandatangani oleh Direksi PT Pegadaian dan Direksi PT
                                              Bank BRI Tbk
                                         1.   Technically, all matters regulated in relation to PT Pegadaian as
                                              a BUMN Subsidiary must comply with the rules in this provision
                                              which apply to BUMN Subsidiaries. However, apart from this,
                                              Article 163 paragraph (3) of this PERMEN explains that BUMN
                                              can apply this Ministerial Regulation in whole or in part to its
                                              Subsidiaries.
                                         2.   Referring to this, in this case PT Bank BRI, Tbk can determine
                                              that this PERMEN applies to PT Pegadaian only to the extent
                                              that it regulates BUMN Subsidiaries
                                         3.   That based on Part Seven concerning the Signing of
                                              Management Contracts for Members of Subsidiary Directors
                                              in Article 62, it is explained that the Management Contract is
                                              signed by the Directors of the Subsidiary and the Directors
                                              of the BUMN concerned. In this case, PT Pegadaian must pay
                                              attention to the Management Contract. If there are prospective
                                              members of the PT Pegadaian Board of Directors who have
                                              been declared qualified, then the contract must be signed by
                                              the Directors of PT Pegadaian and the Directors of PT Bank
                                              BRI Tbk.




224                                                                                                   Laporan Tahunan 2023 | PT Pegadaian
Page 225
            Peraturan Perundang-
                                                                      Penjelasan                                      Dampaknya terhadap Perusahaan
    No.          Undangan
                                                                      Explanation                                        Impacts on the Company
                 Regulation

    12    Peraturan          Menteri      1.   BUMN dapat memberlakukan Peraturan Menteri ini kepada             PT Pegadaian yang merupakan Anak
          BUMN       Nomor    PER-2/           Anak Perusahaan BUMN, sehingga PT Pegadaian sebagai               Perusahaan PT BRI (Persero) Tbk yang
          MBU/03/2023        tentang           Anak Perusahaan dari PT BRI (Persero) Tbk dapat mengadopsi        statusnya BUMN sehingga berdampak
          Pedoman       Tata   Kelola          Peraturan Menteri ini.                                            pada:
          dan Kegiatan Korporasi          2.   Dalam Peraturan Menteri ini diatur ruang lingkup tentang :        1. penyesuaian kebijakan tata kelola
          Signifikan BUMN                      a. Prinsip tata kelola;                                               Perusahaan sesuai dengan lingkup
          Minister       of    BUMN            b. Penerapan manajemen risiko;                                        Peraturan ini.
          Regulation Number PER-2/             c. Penilaian tingkat kesehatan;                                   2. wajib ditetapkan Klasifikasi Risiko
          MBU/03/2023 concerning               d. Perencanaan strategis;                                             PT Pegadaian oleh BRI.
          Guidelines for Governance            e. Pedoman kegiatan korporasi signifikan                          PT Pegadaian, which is a subsidiary
          and Significant Corporate            f. Penyelenggaraan teknologi informasi; dan                       of PT BRI (Persero) Tbk, has BUMN
          Activities of BUMN                   g. Pelaporan.                                                     status, so it has an impact on:
                                          3.   PT BRI (Persero) Tbk melalui Direksi menetapkan klasifikasi
                                               Risiko Anak Perusahaan BUMN berdasarkan tingkat Intensitas        1.    adjustments to the Company's
                                               Risiko dengan mempertimbangkan dimensi ukuran dan                       governance policies in accordance
                                               kompleksitas.                                                           with the scope of this Regulation.
                                          1.   BUMN can apply this Ministerial Regulation to BUMN                2.    BRI must determine PT Pegadaian's
                                               Subsidiaries, so that PT Pegadaian as a Subsidiary of PT BRI            Risk Classification.
                                               (Persero) Tbk can adopt this Ministerial Regulation.
                                          2.   This Ministerial Regulation regulates the scope of:
                                               a. Governance principles;
                                               b. Implementation of risk management;
                                               c. Health level assessment;
                                               d. Strategic planning;
                                               e. Guidelines for significant corporate activities
                                               f. Implementation of information technology; And
                                               g. Reporting.
                                          3.   PT BRI (Persero) Tbk through the Board of Directors determines
                                               the Risk classification of BUMN Subsidiaries based on the level
                                               of Risk Intensity by considering the dimensions of size and
                                               complexity.

    13    Peraturan Otoritas Jasa         1. Pelaku Usaha Jasa Keuangan (PUJK) wajib melaksanakan                PT Pegadaian selaku PUJK wajib
          Keuangan            Republik       kegiatan untuk meningkatkan Literasi Keuangan dan Inklusi           menerapkan diantaranya:
          Indonesia Nomor 3 Tahun            Keuangan kepada Konsumen dan/atau masyarakat sebagai                1. Kegiatan     untuk    meningkatkan
          2023 Tentang Peningkatan           program tahunan, wajib dilakukan paling sedikit 1 (satu) kali          Literasi dan Inklusi Keuangan;
          Literasi     Dan      Inklusi      dalam 1 (satu) semester dan PUJK wajib mendokumentasikan            2. Laporan Literasi Keuangan; dan
          Keuangan Di Sektor Jasa            pelaksanaan kegiatan.                                               3. Laporan Inklusi Keuangan.
          Keuangan Bagi Konsumen          2. PUJK wajib menyusun dan menyampaikan laporan Literasi               PT Pegadaian as PUJK is obliged to
          Dan Masyarakat                     Keuangan dan Laporan Inklusi Keuangan kepada OJK.                   implement, among others:
          Republic     of    Indonesia    3. PUJK wajib menyampaikan laporan sebagaimana disebut di
          Financial Services Authority       atas paling lambat pada tanggal 30 November sebelum tahun           1.    Activities to increase Financial
          Regulation           Number        kegiatan dilaksanakan.                                                    Literacy and Inclusion;
          3 of 2023 concerning            4. OJK dapat meminta informasi dan/atau data atas pelaksanaan          2.    Financial Literacy Report; And
          Increasing Literacy and            kegiatan untuk meningkatkan Literasi dan Inklusi Keuangan           3.    Financial Inclusion Report.
          Financial Inclusion in the         kepada PUJK, dimana permintaan tersebut dilakukan melalui
          Financial Services Sector          surat dan/atau surat elektronik.
          for Consumers and the           5. PUJK wajib memenuhi permintaan informasi paling lama 10 hari
          Community                          kerja sejak tanggal penyampaian permintaan informasi melalui
                                             surat dan/atau surat elektronik.
                                          1. Financial Services Business Actors (PUJK) are required to
                                             carry out activities to increase Financial Literacy and Financial
                                             Inclusion for Consumers and/or the public as an annual program,
                                             must be carried out at least 1 (one) time in 1 (one) semester
                                             and PUJK are required to document the implementation of
                                             activities.
                                          2. PUJK is obliged to prepare and submit a Financial Literacy
                                             report and Financial Inclusion Report to OJK.
                                          3. PUJK is obliged to submit the report as mentioned above
                                             no later than November 30 before the year the activities are
                                             carried out.
                                          4. OJK may request information and/or data regarding the
                                             implementation of activities to improve Financial Literacy and
                                             Inclusion from PUJK, where the request is made via letter and/
                                             or electronic mail.
                                          5. PUJK is obliged to fulfill information requests no later than 10
                                             working days from the date of submission of the information
                                             request via letter and/or electronic mail.




PT Pegadaian | 2023 Annual Report                                                                                                                225
Page 226
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




              Peraturan Perundang-
                                                                      Penjelasan                                     Dampaknya terhadap Perusahaan
      No.          Undangan
                                                                      Explanation                                       Impacts on the Company
                   Regulation

      14    Peraturan      Pemerintah    1.   Pengusaha Kena Pajak adalah Pengusaha yang melakukan                 PT Pegadaian selaku Pengusaha Kena
            Republik Indonesia Nomor          penyerahan Barang Kena Pajak dan/atau penyerahan Jasa Kena           Pajak apabila tidak membayarkan atau
            44 Tahun 2022 Tentang             Pajak yang dikenai pajak berdasarkan Undang-Undang Pajak             tidak memungut dan menyetorkan
            Penerapan        Terhadap         Pertambahan Nilai.                                                   pajak atas Pajak Pertambahan Nilai
            Pajak Pertambahan nilai      2.   Berdasarkan ketentuan PP No. 44 tahun 2022 PT Pegadaian              Barang dan Jasa dan Pajak, maka
            Barang dan Jasa Dan Pajak         adalah Pengusaha Kena Pajak dimana PT Pegadaian WAJIB                dapat berlaku ketentuan penggelapan
            Penjualan Atas Barang             memungut, menyetorkan dan melaporkan pajak atas Pajak                pajak
            Mewah Produk Asuransi             Pertambahan Nilai Barang dan Jasa dan Pajak Penjualan Atas           PT    Pegadaian      as    a    Taxable
            Republic    of   Indonesia        Barang Mewah.                                                        Entrepreneur if it does not pay or does
            Government      Regulation   3.   Bahwa dalam hal PT Pegadaian selaku Kreditur dalam                   not collect and remit tax on Goods
            Number     44   of   2022         melakukan eksekusi/Penjualan dan/atau lelang, kepada pihak           and Services Value Added Tax and Tax,
            concerning     Application        lain, maka atas penjualan dan atau lelang atas Barang Jaminan        then the tax evasion provisions may
            of Value Added Tax on             PT Pegadaian dapat dikenai Pajak Penyerahan Barang Kena              apply
            Goods and Services and            Pajak, namun apabila Barang Jaminan yang digadaikan di PT
            Sales Tax on Luxury Goods,        Pegadaian ditebus oleh debitur maka hal tersebut tidak dikenai
            Insurance Products                pajak.
                                         1.   Taxable Entrepreneurs are Entrepreneurs who deliver Taxable
                                              Goods and/or provide Taxable Services which are subject to tax
                                              based on the Value Added Tax Law.
                                         2.   Based on the provisions of PP no. 44 of 2022 PT Pegadaian
                                              is a Taxable Entrepreneur where PT Pegadaian MUST collect,
                                              deposit and report taxes on Value Added Tax on Goods and
                                              Services and Sales Tax on Luxury Goods.
                                         3.   Whereas in the event that PT Pegadaian as the Creditor carries
                                              out the execution/sale and/or auction, to another party, then
                                              the sale and/or auction of PT Pegadaian's Collateral Goods may
                                              be subject to Taxable Delivery Tax, however if the Collateral
                                              Goods that are pawned at PT Pegadaian are redeemed by the
                                              debtor then this is not subject to tax.

      15    Undang-undang      Nomor     Cluster Ketenagakerjaan (khusus Alih Daya) Ketentuan Pasal 64 UU          Pada saat Peraturan Pemerintah
            6 Tahun 2023 tentang         No 6 tahun 2023 dapat diketahui bahwa secara penuh mengadopsi             mengenai alih daya telah disahkan,
            Penetapan       Peraturan    Pasal 64 Peraturan Pemerintah Pengganti Undang- Undang No 2               maka PT Pegadaian wajib segera
            Pemerintah     Pengganti     Tahun 2022 tentang Cipta, sebagai berikut:                                melakukan tinjauan kesesuaian jenis-
            Undang-undang Nomor 2        1. Perusahaan dapat menyerahkan sebagian pelaksanaan                      jenis pekerjaan yang dapat dialih
            Tahun 2022 Tentang Cipta         pekerjaan kepada Perusahaan lainnya melalui perjanjian alih           dayakan      berdasarkan    Peraturan
            Kerja Menjadi Undang-            daya yang dibuat secara tertulis.                                     Pemerintah dimaksud
            undang                       2. Pemerintah menetapkan sebagian pelaksanaan pekerjaan                   When the Government Regulation
            Law Number 6 of 2023             sebagaimana dimaksud pada ayat (1).                                   regarding outsourcing has been
            concerning Stipulation of    3. Ketentuan lebih lanjut mengenai penetapan sebagian                     passed, PT Pegadaian is obliged to
            Government    Regulations        pelaksanaan pekerjaan sebagaimana dimaksud pada ayat (2)              immediately carry out a review of
            in Lieu of Law Number 2          diatur dalam Peraturan Pemerintah.                                    the suitability of the types of work
            of 2022 concerning Job       Employment Cluster (specifically Outsourcing) The provisions of           that can be outsourced based on the
            Creation Becoming Law        Article 64 of Law No. 6 of 2023 can be seen to fully adopt Article        Government Regulation in question.
                                         64 of the Government Regulation in Lieu of Law No. 2 of 2022
                                         concerning Copyright, as follows:

                                         1.   The Company can hand over part of the work implementation
                                              to another Company through an outsourcing agreement made
                                              in writing.
                                         2.   The government determines some of the work implementation
                                              as intended in paragraph (1).
                                         3.   Further provisions regarding the determination of part of
                                              the work implementation as intended in paragraph (2) are
                                              regulated in a Government Regulation.

      16    PERMENKEU Nomor 41           1.   Dalam hal Penyerahan Agunan yang Diambil Alih (AYDA) oleh            Penyesuaian Dasar Pengenaan Pajak
            Tahun 2023 Tentang Pajak          PT Pegadaian kepada Pembeli Agunan merupakan ketentuan               (DPP) dan Pajak Pertambahan Nilai
            Pertembahan Nilai Atas            terbaru yang berlaku bagi kreditur yang menjalankan kegiatan         (PPN) terhadap hasil penjualan barang
            Penyerahan Agunan yang            usaha berdasarkan hukum gadai, adapun besaran PPN saat               agunan
            Diambil Alih oleh Kreditur        terutang, tata cara pemungutan, penyetoran, dan pelaporan,           Adjustment of the Tax Imposition Base
            Kepada Pembeli Agunan             merujuk pada Pasal 3 ayat (1), ayat (2), ayat (3) dan ayat (4).      (DPP) and Value Added Tax (VAT) on
            PERMENKEU Number 41          2.   Bahwa jumlah PPN yang dipungut, dihitung dengan                      the proceeds from the sale of collateral
            of 2023 concerning Value          menggunakan besaran tertentu sebesar 10% dari tarif PPN x            goods
            Added Tax on the Delivery         Dasar Pengenaan Pajak (DPP) atau secara sederhana 1,1% x
            of Collateral Taken Over          harga jual agunan. Besaran pajak tersebut dibebankan kepada
            by Creditors to Collateral        pembeli lelang.
            Buyers                       3.   Terdapat kewajiban pembeli lelang dan pemilik agunan (yang
                                              dilelang) menyertakan NIK pada struk pembelian lelang yang
                                              bertujuan sebagai dokumen pelaporan pajak, struk tersebut
                                              dipersamakan sebagai faktur pajak sesuai Pasal 4.
                                         1.   In terms of the Delivery of Foreclosed Collateral (AYDA) by PT
                                              Pegadaian to the Collateral Buyer, this is the latest provision
                                              that applies to creditors who carry out business activities
                                              based on pawn law, as for the amount of VAT when payable,
                                              procedures for collection, deposit and reporting, refer to Article
                                              3 paragraph (1), paragraph (2), paragraph (3) and paragraph
                                              (4).
                                         2.   That the amount of VAT collected is calculated using a certain
                                              amount of 10% of the VAT rate x Tax Imposition Base (DPP) or
                                              simply 1.1% x the selling price of the collateral. The amount of
                                              the tax is borne by the auction buyer.
                                         3.   There is an obligation for auction buyers and owners of
                                              collateral (which is being auctioned) to include the NIK on the
                                              auction purchase receipt which is intended as a tax reporting
                                              document, the receipt is equated to a tax invoice in accordance
                                              with Article 4.




226                                                                                                    Laporan Tahunan 2023 | PT Pegadaian
Page 227
            Peraturan Perundang-
                                                                      Penjelasan                                    Dampaknya terhadap Perusahaan
    No.          Undangan
                                                                      Explanation                                      Impacts on the Company
                 Regulation

    17    Peraturan Otoritas Jasa         1. Lembaga Keuangan Mikro yang selanjutnya disingkat LKM                Kegiatan Usaha LKM khususnya
          Keuangan            Republik       adalah Lembaga keuangan yang khusus didirikan untuk                  berdasarkan        prinsip      syariah
          Indonesia      Nomor       19      memberikan jasa pengembangan usaha dan pemberdayaan                  menggunakan       akad     mudharabah,
          Tahun      2021      Tentang       masyarakat, baik melalui pinjaman atau pembiayaan dalam              musyarakah, murabahah, ijarah, salam,
          Penyelenggaraan        Usaha       usaha skala mikro kepada anggota dan masyarakat, pengelolaan         istishna, ijarah muntahiah bit tamlik,
          Lembaga Keuangan Mikro             simpanan, maupun pemberian jasa konsultasi pengembangan              qardh, ijarah multijasa, atau akad lain
          Republic     of    Indonesia       usaha yang tidak semata-mata mencari keuntungan.                     yang tidak bertentangan dengan
          Financial Services Authority    2. Kegiatan usaha LKM dilakukan secara konvensional atau                Prinsip Syariah serta disetujui oleh
          Regulation           Number        berdasarkan Prinsip Syariah.                                         Otoritas Jasa Keuangan
          19 of 2021 concerning           3. LKM yang melakukan kegiatan usaha berdasarkan Prinsip
          the   Implementation       of      Syariah wajib menggunakan akad yang sesuai dengan Prinsip
          Microfinance      Institution      Syariah.                                                             MFI business activities are specifically
          Business                        4. Akad yang sesuai dengan Prinsip Syariah dalam kegiatan usaha         based on sharia principles, using
                                             penyaluran Pembiayaan dilakukan dengan menggunakan akad              mudharabah, musyarakah, murabahah,
                                             mudharabah, musyarakah, murabahah, ijarah, salam, istishna,          ijarah, salam, istishna, ijarah, ijarah,
                                             ijarah muntahiah bit tamlik, qardh, ijarah multijasa, atau akad      ijarah, multiservice contracts, or other
                                             lain yang tidak bertentangan dengan Prinsip Syariah serta            contracts that do not conflict with
                                             disetujui oleh Otoritas Jasa Keuangan.                               Sharia Principles and are approved by
                                          5. Sumber pendanaan LKM berasal dari Ekuitas, Simpanan,                 the Financial Services Authority.
                                             Pinjaman dan/atau Hibah. LKM dilarang menerima Pinjaman
                                             kecuali dari Warga Negara Indonesia dan/atau Badan Usaha
                                             yang didirikan dan beroperasi di wilayah Republik Indonesia
                                             berdasarkan perjanjian pinjam meminjam.
                                          1. Microfinance Institutions, hereinafter abbreviated to LKM,
                                             are financial institutions specifically established to provide
                                             business development and community empowerment services,
                                             either through loans or financing in micro-scale businesses to
                                             members and the community, managing savings, as well as
                                             providing business development consulting services that are
                                             not solely looking for profit.
                                          2. LKM business activities are carried out conventionally or based
                                             on Sharia Principles.
                                          3. MFIs that carry out business activities based on Sharia Principles
                                             are required to use contracts that comply with Sharia Principles.
                                          4. Contracts that are in accordance with Sharia Principles in
                                             Financing distribution business activities are carried out using
                                             mudharabah, musyarakah, murabahah, ijarah, salam, istishna,
                                             ijarah, ijarah, bit tamlik, qardh, multiservice ijarah, or other
                                             contracts that do not conflict with Sharia Principles and are
                                             approved by the Authority. Financial Services.
                                          5. MFI funding sources come from Equity, Savings, Loans and/or
                                             Grants. MFIs are prohibited from accepting loans except from
                                             Indonesian citizens and/or business entities established and
                                             operating in the territory of the Republic of Indonesia based on
                                             a loan agreement.




PT Pegadaian | 2023 Annual Report                                                                                                                227
Page 228
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




              Peraturan Perundang-
                                                                         Penjelasan                                   Dampaknya terhadap Perusahaan
      No.          Undangan
                                                                         Explanation                                     Impacts on the Company
                   Regulation

      18    Peraturan Otoritas Jasa         1.   Penyedia Jasa Keuangan (PJK) wajib menerapkan program              PT Pegadaian wajib mengkinikan
            Keuangan           Republik          APU, PPT, dan PPPSPM secara efektif dengan memperhatikan           ketentuan internal terkait Program
            Indonesia Nomor 8 Tahun              risiko TPPU, TPPT, dan/atau PPPSPM serta kegiatan, skala           APU, PPT dan PPPSPM sesuai dengan
            2023 Tentang Penerapan               usaha, kompleksitas usaha, dan/atau karakteristik usaha PJK        POJK 8 Tahun 2023 secara efektif
            Penerapan           Program          yang mencakup:                                                     dengan memperhatikan aspek risiko
            Anti    Pencucian      Uang,         a. Pengawasan aktif direksi dan dewan komisaris;                   TPPU, TPPT, dan/atau PPPSPM serta
            Pencegahan       Pendanaan           b. Kebijakan dan prosedur;                                         Kegiatan, skala usaha, kompleksitas
            Terorisme, Dan Pencegahan            c. Pengendalian intern;                                            usaha, dan/atau karakteristik usaha.
            Pendanaan         Proliferasi        d. Sistem informasi manajemen; dan
            Senjata Pemusnah Massal              e. Sumberdaya manusia dan pelatihan
            Di Sektor Jasa Keuangan         2.   PJK wajib memiliki kebijakan, pengawasan, dan prosedur.            PT Pegadaian is obliged to update
            Republic    of    Indonesia     3.   Kewajiban Penyusunan dan Penyampaian             Individual Risk   internal provisions related to the
            Financial           Services         Assessment (IRA).                                                  APU, PPT and PPPSPM Programs
            Authority        Regulation     4.   Penegasan Kewajiban Penerapan CDD dan ketentuan Diaspora.          in accordance with POJK 8 of 2023
            Number      8    of     2023    5.   Penyempurnaan persyaratan dan tata cara Verifikasi secara          effectively by taking into account the
            concerning Implementation            elektronik (E-KYC).                                                risk aspects of TPPU, TPPT, and/or
            of Anti-Money Laundering        6.   Sanksi Administratif                                               PPPSPM as well as activities, business
            Programs, Prevention of              a. Pengaturan pelanggaran pelaporan                                scale, business complexity, and/or
            Terrorism Financing, and             b. Peningkatan batas atas denda                                    business characteristics.
            Prevention    of    Funding     7.   Penundaan/ Penghentian Transaksi terkait dengan TPPU, TPPT,
            for     the     Proliferation        dan/atau PPSPM.
            of Weapons of Mass              8.   Pengaturan PPPSPM.
            Destruction in the Financial    9.   OJK memberikan waktu transisi selama 6 (enam) bulan untuk
            Services Sector                      dilakukan penyesuaian
                                            1.   Financial Services Providers (PJK) are required to implement
                                                 APU, PPT, and PPPSPM programs effectively by taking into
                                                 account the risks of TPPU, TPPT, and/or PPPSPM as well as
                                                 activities, business scale, business complexity, and/or PJK
                                                 business characteristics which include:
                                                 a. Active supervision of the board of directors and board of
                                                      commissioners;
                                                 b. Policies and procedures;
                                                 c. Internal control;
                                                 d. Management information System; And
                                                 e. Human resources and training
                                            2.   PJK is required to have policies, supervision and procedures.
                                            3.   Obligation to Prepare and Submit an Individual Risk Assessment
                                                 (IRA).
                                            4.   Affirmation of the Obligation to Implement CDD and Diaspora
                                                 provisions.
                                            5.   Refinement of requirements and procedures for electronic
                                                 verification (E-KYC).
                                            6.   Administrative Sanctions
                                                 a. Reporting violation settings
                                                 b. Increase in the upper limit of fines
                                            7.   Postponement/Termination of Transactions related to TPPU,
                                                 TPPT, and/or PPSPM.
                                            8.   PPPSPM Settings.
                                            9.   OJK provides a transition period of 6 (six) months for
                                                 adjustments to be made

      19    Peraturan          Menteri      Terdapat perbedaan tugas dan wewenang Komite Audit yang                 Melakukan     Penyesuaian   terhadap
            BUMN       Nomor    PER-2/      diatur dalam Keputusan Dewan Komisaris Nomor: KEP-05/KP/                Keputusan Dewan Komisaris Nomor:
            MBU/03/2023        tentang      DK.GD/09/2018 dengan PERMEN BUMN No: Per-2/Mbu/03/2023,                 KEP-05/ KP/ DK.GD/ 09/ 2018
            Pedoman       Tata   Kelola     diantaranya belum mengatur ketentuan mengenai:                          dengan PERMEN BUMN No: Per-2/
            dan Kegiatan Korporasi          1. Komite Audit memastikan SPI melakukan komunikasi dengan              Mbu/03/2023 terkait dengan Tugas
            Signifikan BUMN (Khusus             Direksi, Dewan Komisaris/Dewan Pengawas, dan Auditor                dan Wewenang dan Tanggung Jawab
            DEKOM)                              Eksternal;                                                          Komite Audit.
            Minister      of     BUMN       2. Komite Audit mengevaluasi kinerja SPI;                               Making adjustments to the Decree
            Regulation Number PER-2/        3. Komite Audit memberikan rekomendasi kepada Dewan                     of the Board of Commissioners
            MBU/03/2023 concerning              Komisaris/Dewan Pengawas terkait penyusunan rencana audit,          Number: KEP-05/ KP/ DK.GD/ 09/
            Guidelines for Governance           ruang lingkup, dan anggaran SPI;                                    2018 with PERMEN BUMN No: Per-2/
            and Significant Corporate       4. Komite Audit memastikan SPI melakukan komunikasi dengan              Mbu/03/2023 relating to the Duties
            Activities     of    BUMN           Direksi, Dewan Komisaris/Dewan Pengawas, dan Auditor                and Authorities and Responsibilities of
            (Especially for DEKOM)              Eksternal;                                                          the Audit Committee.
                                            There are differences in the duties and authorities of the
                                            Audit Committee as regulated in the Decree of the Board of
                                            Commissioners Number: KEP-05/KP/DK.GD/09/2018 and the
                                            BUMN Ministerial Regulation No: Per-2/Mbu/03/2023, including
                                            that it does not yet regulate provisions regarding:
                                            1. The Audit Committee ensures that SPI communicates with
                                                the Board of Directors, Board of Commissioners/Supervisory
                                                Board, and External Auditors;
                                            2. The Audit Committee evaluates SPI's performance;
                                            3. The Audit Committee provides recommendations to the Board
                                                of Commissioners/Supervisory Board regarding the preparation
                                                of the audit plan, scope and budget of SPI;
                                            4. The Audit Committee ensures that SPI communicates with
                                                the Board of Directors, Board of Commissioners/Supervisory
                                                Board, and External Auditors;




228                                                                                                     Laporan Tahunan 2023 | PT Pegadaian
Page 229
            Peraturan Perundang-
                                                                      Penjelasan                                   Dampaknya terhadap Perusahaan
    No.          Undangan
                                                                      Explanation                                     Impacts on the Company
                 Regulation

    20    Peraturan          Menteri      1.   PERMEN BUMN NO: Per-3MBU/03/2023 Dewan Komisaris/                 Terdapat perbedaan penetapan jumlah
          BUMN Nomor PER- 3/                   Dewan Pengawas BUMN dapat membentuk Komite lain                   Anggota Komite Pemantau Risiko yang
          MBU/03/2023        tentang           sebagaimana dimaksud pada ayat (1) huruf d dan/atau               bukan berasal dari Dewan Komisaris
          Organ dan Sumber Daya                menetapkan jumlah anggota Komite yang bukan berasal dari          There are differences in determining
          Manusia BUMN (Khusus                 anggota Dewan Komisaris/Dewan Pengawas lebih dari 2 (dua)         the number of Risk Monitoring
          DEKOM)                               orang                                                             Committee members who are not from
          Regulation of the Minister      2.   Keputusan     Dewan      Komisaris  Nomor:      KEP-10/KP/        the Board of Commissioners
          of BUMN Number PER- 3/               DK.GD/09/2020 Anggota Komite Pemantau Risiko yang bukan
          MBU/03/2023 concerning               berasal dari Dewan Komisaris maksimal berjumlah 3 (tiga)
          Organs       and    Human            orang.
          Resources       of   BUMN       1.   BUMN Ministerial Regulation NO: Per-3MBU/03/2023 The
          (Especially for DEKOM)               Board of Commissioners/Supervisory Board of BUMN can form
                                               other Committees as intended in paragraph (1) letter d and/
                                               or determine the number of Committee members who are not
                                               members of the Board of Commissioners/Supervisory Board at
                                               more than 2 (two persons
                                          2.   Board of Commissioners Decree Number: KEP-10/KP/
                                               DK.GD/09/2020 The maximum number of members of the
                                               Risk Monitoring Committee who are not from the Board of
                                               Commissioners is 3 (three) people.

    21    Keputusan          Menteri      1.   Kekerasan seksual adalah setiap perbuatan merendahkan,            Apabila terjadi kekerasan seksual maka
          Ketenagakerjaan Republik             menghina, melecehkan dan/atau menyerang tubuh dan/                perusahaan dapat memberikan sanksi
          Indonesia     Nomor     88           atau fungsi reproduksi seseorang, karena ketimpangan relasi       berupa:
          Tahun     2023     tentang           kuasa dan/atau gender, yang berakibat atau dapat berakibat        1. surat peringatan tertulis;
          Pedoman Pencegahan dan               penderitaan psikis dan/atau fisik termasuk yang mengganggu        2. pemindahan atau penugasan ke
          Penanganan       Kekerasan           kesehatan reproduksi seseorang dan hilang kesempatan bekerja           divisi/ bagian/ unit kerja lain;
          Seksual di Tempat Kerja              dengan aman dan optimal.                                          3. mengurangi          atau        bahkan
          Decree of the Minister of       2.   Perusahaan wajib membentuk satuan tugas pencegahan dan                 menghapus        sebagian        atau
          Manpower of the Republic             penanganan kekerasan seksual di tempat kerja (satuan tugas)            keseluruhan dari kewenangannya
          of    Indonesia    Number       3.   Satuan tugas pencegahan dan penanganan kekerasan seksual               di perusahaan;
          88 of 2023 concerning                di tempat kerja, bekerja dalam lingkup tempat kerja dengan        4. pemberhentian               sementara
          Guidelines for Preventing            berpedoman pada pencegahan dan penanganan kekerasan                    (skorsing); dan/atau
          and     Handling    Sexual           seksual yang diatur dalam syarat kerja di perusahaan berupa       5. pemutusan hubungan kerja.
          Violence in the Workplace            perjanjian kerja, peraturan perusahaan atau perjanjian kerja      If sexual violence occurs, the company
                                               Bersama                                                           can provide sanctions in the form of:
                                          1.   Sexual violence is any act of degrading, insulting, harassing     1. written warning letter;
                                               and/or attacking a person's body and/or reproductive function,    2. transfer or assignment to another
                                               due to unequal power and/or gender relations, which results            division/section/work unit;
                                               in or could result in psychological and/or physical suffering     3. reducing or even eliminating
                                               including disrupting a person's reproductive health and loss of        part or all of his authority in the
                                               health. opportunity to work safely and optimally.                      company;
                                          2.   Companies are required to form a task force to prevent and        4. temporary dismissal (suspension);
                                               handle sexual violence in the workplace (task force)                   and/or
                                          3.   The task force for preventing and handling sexual violence        5. work termination.
                                               in the workplace, works within the workplace based on the
                                               prevention and handling of sexual violence as regulated in the
                                               company's work conditions in the form of work agreements,
                                               company regulations or collective work agreements.

    22    Peraturan           Menteri     1. Perusahaan wajib melaksanakan penanggulangan Tuberkulosis           Menyusun Kebijakan Penanggulangan
          Ketenagakerjaan                    di Tempat Kerja.                                                    Tuberkulosis di tempat kerja.
          Republik          Indonesia     2. Penanggulangan Tuberkulosis di Tempat Kerja merupakan               Develop a Tuberculosis Control Policy
          Nomor 13 Tahun 2022                upaya keselamatan dan Kesehatan kerja yang diselenggarakan          in the workplace.
          tentang Penanggulangan             oleh unit pelayanan Kesehatan.
          Tuberkulosis di Tempat          3. Perusahaan wajib menyusun kebijakan Penanggulangan
          Kerja                              Tuberkulosis di Tempat Kerja.
          Regulation of the Minister of   4. Berdasarkan hasil penelusuran kami pada Arsip Digital sehingga
          Manpower of the Republic           diketahui bahwa saat ini PT Pegadaian belum memiliki Kebijakan
          of Indonesia Number 13 of          terkait Penanggulangan Tuberkulosis.
          2022 concerning Control         1. Companies are obliged to implement Tuberculosis prevention
          of Tuberculosis in the             in the Workplace.
          Workplace                       2. Combating Tuberculosis in the Workplace is an occupational
                                             safety and health effort organized by the Health service unit.
                                          3. Companies are required to develop a Tuberculosis Management
                                             policy in the Workplace.
                                          4. Based on the results of our search in the Digital Archives, it
                                             is known that currently PT Pegadaian does not have a policy
                                             regarding Tuberculosis Management.




PT Pegadaian | 2023 Annual Report                                                                                                                 229
Page 230
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




              Peraturan Perundang-
                                                                      Penjelasan                                       Dampaknya terhadap Perusahaan
      No.          Undangan
                                                                      Explanation                                         Impacts on the Company
                   Regulation

      23    Peraturan         Menteri    1. Bahwa Kebijakan internal PT Pegadaian lebih rinci dalam               Penyesuaian BOD Charter terhadap
            BUMN Nomor PER- 2/              mengatur tentang Benturan kepentingan Direksi.                        PERMEN 02/2023
            MBU/03/2023       tentang    2. Bahwa dalam PERMEN 02/2023 tidak diatur secara terperinci             Adjustment of the BOD Charter to
            Pedoman      Tata   Kelola      mengenai tata tertib Rapat Direksi.                                   PERMEN 02/2023
            dan Kegiatan Korporasi       3. Bahwa dalam PERMEN 02/2023 tidak diatur mengenai Risalah
            Signifikan BUMN (Khusus         Rapat yang harus ditandatangani oleh Seluruh direksi dan
            DIREKSI dan Komite Tata         Dewan Komisaris yang Hadir.
            Kelola)                      4. Bahwa dalam ketentuan yang tertuang dalam PERMEN
            Minister     of     BUMN        02/2023 Tidak diatur mengenai Sekretaris Perusahaan yang
            Regulation        Number        bertanggung jawab atas pelaksanaan program Pengenalan
            PER-       2/MBU/03/2023        direksi
            concerning Guidelines for    5. Bahwa tidak terdapat ketentuan mengenai waktu pelaksanaan
            Governance and Significant      program pengenalan didalam PERMEN 02/2023
            Corporate Activities of      1. That PT Pegadaian's internal policy is more detailed in
            BUMN (Specifically for          regulating conflicts of interest of the Board of Directors.
            the     DIRECTORS      and   2. That in PERMEN 02/2023 it is not regulated in detail regarding
            Governance Committee)           the rules and regulations for Directors' Meetings.
                                         3. That in PERMEN 02/2023 there is no regulation regarding the
                                            Minutes of Meeting which must be signed by all directors and
                                            board of commissioners present.
                                         4. That the provisions contained in PERMEN 02/2023 do not
                                            regulate the Corporate Secretary who is responsible for the
                                            implementation of the Board of Directors Introduction program
                                         5. That there are no provisions regarding the implementation time
                                            of the introduction program in PERMEN 02/2023

      24    Peraturan          Menteri   1.   PT Pegadaian selaku Pengusaha atau pemberi kerja                    1.    PT Pegadaian wajib melaporkan
            Ketenagakerjaan    Nomor          wajib melaporkan Gaji/Upah Buruh/pekerja kepada BPJS                      calon penerima bantuan subsidi
            10 Tahun 2022 Tentang             Ketenagakerjaan.                                                          Gaji/Upah apabila ada karyawan
            Pedoman         Pemberian    2.   BPJS Ketenagakerjaan akan melakukan validasi atas Daftar                  yang memenuhi syarat;
            Bantuan        Pemerintah         Calon Penerima bantuan berupa subsidi Gaji/upah.                    2.    Apabila    PT    Pegadaian   tidak
            Berupa Subsidi Gaji/Upah     3.   Daftar Calon Penerima bantuan ditetapkan oleh KPA.                        memberikan data yang sebenarnya
            Bagi Pekerja/Buruh           4.   Bantuan disalurkan oleh Bank/Pos;                                         maka akan dikenakan sanksi sesuai
            Minister   of   Manpower     5.   Bantuan berlaku bagi Pekerja/Buruh yang mendapatkan                       dengan peraturan perundang-
            Regulation        Number          gaji paling banyak sebesar Rp 3.500.000, dan dalam kondisi                undangan.
            10 of 2022 concerning             tertentu (kondisi tertentu yang dimaksud adalah kondisi dimana      1.    PT Pegadaian is obliged to report
            Guidelines for Providing          terjadinya wabah Covid-19);                                               potential recipients of salary/
            Government Assistance in     6.   Apabila PT Pegadaian terdapat penerima bantuan, maka harus                wage subsidy assistance if there
            the Form of Salary/Wage           memenuhi persyaratan sebagai berikut:                                     are employees who meet the
            Subsidies for Workers/            a. Warga Negara Indonesia yang dibuktikan dengan                          requirements;
            Labourers                              kepemilikan nomor induk kependudukan;                          2.    If PT Pegadaian does not provide
                                              b. Peserta aktif program jaminan sosial ketenagakerjaan BPJS              actual data, it will be subject to
                                                   Ketenagakerjaan sampai dengan bulan Juli 2022; dan                   sanctions in accordance with
                                              c. menerima          Gaji/Upah      paling     banyak     sebesar         statutory regulations.
                                                   Rp3.500.000,00 (tiga juta lima ratus ribu rupiah) per bulan.
                                         1.   PT Pegadaian as an entrepreneur or employer is obliged
                                              to report the salary/wages of workers/employees to BPJS
                                              Employment.
                                         2.   BPJS Employment will validate the list of potential recipients of
                                              assistance in the form of salary/wage subsidies.
                                         3.   The list of potential aid recipients is determined by the KPA.
                                         4.   Assistance distributed by Bank/Post;
                                         5.   Assistance applies to Workers/Labourers who receive a
                                              maximum salary of IDR 3,500,000, and under certain conditions
                                              (the specific conditions referred to are conditions where the
                                              Covid-19 outbreak occurs);
                                         6.   If PT Pegadaian has recipients of assistance, it must meet the
                                              following requirements:
                                              a. Indonesian citizen as proven by ownership of a population
                                                   identification number;
                                              b. Active participants in the BPJS Employment social security
                                                   program until July 2022; And
                                              c. receive a maximum salary/wages of IDR 3,500,000.00
                                                   (three million five hundred thousand rupiah) per month.




230                                                                                                   Laporan Tahunan 2023 | PT Pegadaian
Page 231
            Peraturan Perundang-
                                                                       Penjelasan                                     Dampaknya terhadap Perusahaan
    No.          Undangan
                                                                       Explanation                                       Impacts on the Company
                 Regulation

    25    Peraturan           Menteri     1.   Bahwa didalam pasal 5 ayat (3) Permenaker No 5 Tahun 2023            Adapun dampak yang timbul terkait
          Ketenagakerjaan     Nomor            dijelaskan mengenai penyesuaian waktu kerja yang berbunyi            penyesuaian      waktu   kerja,   maka
          5 Tahun 2023 Tentang                 sebagai berikut:                                                     Pekerja/Buruh yang bekerja melebihi
          Penyesuaian Waktu Kerja              “Penyesuaian waktu kerja sebagaimana dimaksud pada ayat (2)          waktu yang telah diatur dalam Pasal 5
          Dan Pengupahan Pada                  dapat dilakukan kurang dari:                                         ayat (3) dan pasal 77 ayat (2) Undang-
          Perusahaan Industry Padat            a. 7 (tujuh) jam 1 (satu) hari dan 40 (empat puluh) jam 1 (satu)     Undang Nomor 11 Tahun 2021 Tentang
          Karya Tertentu Berorientasi               minggu untuk 6 (enam) hari kerja dalam 1 (satu) minggu;         Ciptakerja maka Pekerja/Buruh berhak
          Ekspor Yang Terdampak                     atau                                                            mendapatkan Upah Lembur.
          Perubahan Ekonomi Global             b. 8 (delapan) jam 1 (satu) hari dan 40 (empat puluh) jam            As for the impacts that arise regarding
          Minister   of   Manpower                  1 (satu) minggu untuk 5 (lima) hari kerja dalam 1 (satu)        adjustments to working time, workers/
          Regulation         Number                 minggu”                                                         laborers who work beyond the time
          5 of 2023 concerning            2.   Bahwa apabila PT Pegadaian mempekerjakan Pekerja/Buruh               regulated in Article 5 paragraph (3)
          Adjustments to Working               melebihi waktu kerja sebagaimana dimaksud pada Pasal 5 ayat          and Article 77 paragraph (2) of Law
          Time     and   Wages     in          (3) maka Pekerja/Buruh berhak mendapat Upah Lembur.                  Number 11 of 2021 concerning Job
          Certain     Labor-Intensive     3.   Bahwa dalam hal penyesuaian waktu kerja Pekerja/Buruh juga           Creation, the Workers/Laborers are
          Export-Oriented Industrial           dapat diatur dalam perjanjian kerja, peraturan perusahaan,           entitled to receive wages. Overtime.
          Companies Affected by                atau perjanjian kerja bersama atau berdasarkan kesepakatan
          Global Economic Changes              Pengusaha dengan Pekerja/Buruh
                                          1.   That in article 5 paragraph (3) Minister of Manpower Regulation
                                               No. 5 of 2023, it is explained regarding adjustments to working
                                               time which reads as follows:
                                               "Working time adjustments as referred to in paragraph (2) can
                                               be made less than:
                                               a. 7 (seven) hours 1 (one) day and 40 (forty) hours 1 (one)
                                                    week for 6 (six) working days in 1 (one) week; or
                                               b. 8 (eight) hours 1 (one) day and 40 (forty) hours 1 (one)
                                                    week for 5 (five) working days in 1 (one) week”
                                          2.   That if PT Pegadaian employs workers/laborers beyond the
                                               working hours as intended in Article 5 paragraph (3), then the
                                               workers/laborers are entitled to receive overtime wages.
                                          3.   Whereas adjustments to the working time of workers/laborers
                                               can also be regulated in work agreements, company regulations,
                                               or collective work agreements or based on agreements
                                               between employers and workers/laborers.

    26    Peraturan           Menteri     1.   Penyelenggaraan Uji Kompetensi dilaksanakan berdasarkan              Apabila     PT     Pegadaian     akan
          Ketenagakerjaan      Nomor           prinsip:                                                             mengimplementasikan           PERMEN
          7 Tahun 2023 Tentang                 a. Objektif;                                                         Nomor 7 tahun 2023 maka PT
          Pedoman              Teknis          b. Adil;                                                             Pegadaian      dalam     rangka    Uji
          Penyelenggaraan         Uji          c. Transparan; dan                                                   Kompetensi pengantar kerja dalam
          Kompetensi         Jabatan           d. Akuntabel                                                         rangka perpindahan dari jabatan lain
          Fungsional Pengantar Kerja      2.   Dalam penyelenggaraan Uji Kompetensi, Instansi Pembina               maupun dalam rangka promosi, maka
          Minister   of    Manpower            memiliki kewenangan, antara lain:                                    harus melaksanakan Uji kompetensi
          Regulation         Number            a. menetapkan kebijakan Uji Kompetensi;                              Pengantar kerja yang berpedoman
          7 of 2023 concerning                 b. menetapkan sekretariat Uji Kompetensi;                            pada PERMENAKER Nomor 7 tahun
          Technical Guidelines for             c. menetapkan tim Penguji Kompetensi;                                2023.
          Implementing Competency              d. menetapkan skema Uji Kompetensi;                                  If PT Pegadaian is going to implement
          Tests for Job Introduction           e. menetapkan materi Uji Kompetensi;                                 PERMEN Number 7 of 2023, then PT
          Functional Positions            3.   Bahwa dalam rangka mengimplementasikan Uji Kompetensi                Pegadaian, in the context of the Job
                                               pengantar Kerja maka dapat dilaksanakan secara luring dan/           Introduction Competency Test in the
                                               atau daring yang dilaksanakan sesuai Standar Kompetensi yang         context of transferring from another
                                               ditetapkan oleh instansi pembina.                                    position or for promotion, must carry
                                          1.   The Competency Test is carried out based on the principles:          out the Job Introduction Competency
                                               a. Objective;                                                        Test which is guided by PERMENAKER
                                               b. Fair;                                                             Number 7 of 2023.
                                               c. Transparent; And
                                               d. Accountable
                                          2.   In administering the Competency Test, the Guidance Agency
                                               has the authority, among others:
                                               a. establish Competency Test policies;
                                               b. determine the Competency Test secretariat;
                                               c. establish a Competency Testing team;
                                               d. establish a Competency Test scheme;
                                               e. determine Competency Test materials;
                                          3.   That in order to implement the Job Introduction Competency
                                               Test, it can be carried out offline and/or online which is carried
                                               out in accordance with the Competency Standards set by the
                                               supervisory agency.

    27    Peraturan Menteri Badan         Pengangkatan Direksi di dalam PERMEN 3 Tahun 2023 lebih                   Dalam BOD Charter menggunakan
          Usaha      Milik     Negara     rinci dijelaskan mengenai pencalonan dan pengangkatan Direksi             frasa Lulus Uji Kemampuan dan
          Republik Indonesia Nomor        BUMN yang dimana secara jelas telah menjelaskan beberapa                  Kepatutan     (fit  &    proper   test),
          :      Per-3/Mbu/03/2023        aspek yang harus dipenuhi dalam rangka pengangkatan anggota               namun pada PERMEN 3 Tahun 2023
          Tentang      Organ       Dan    Direksi, yang diantaranya harus memenuhi Ujian Kelayakan dan              menggunakan frasa harus memenuhi
          Sumber     Daya     Manusia     Kepatutan (UKK), dan apabila anggota Direksi dinyatakan tidak             Ujian Kelayakan dan Kepatutan (UKK).
          Badan Usaha Milik Negara        lulus UKK sesuai dengan Ketentuan sectoral maka RUPS/Menteri              Meskipun secara substansi tidak
          (Khusus     DIREKSI      dan    dapat memberhentikan anggota Direksi dengan memperhatikan                 terdapat perbedaan, namun secara
          Komite Tata Kelola)             ketentuan Sektoral.                                                       frasa yang ada pada BOD Charter
          Regulation of the Minister      Appointment of Directors in PERMEN 3 of 2023 explains in more             berbeda dengan PERMEN 3 Tahun
          of State-Owned Enterprises      detail regarding the nomination and appointment of BUMN                   2023
          of    the    Republic     of    Directors, which clearly explains several aspects that must be            The BOD Charter uses the phrase Pass
          Indonesia Number: Per-3/        fulfilled in order to appoint members of the Board of Directors,          the Fit & Proper Test, but in PERMEN 3
          Mbu/03/2023 concerning          including having to fulfill the Fit and Proper Test (UKK), and if the     of 2023 uses the phrase must meet the
          Organs      and      Human      members of the Board of Directors is declared not to have passed          Fit and Proper Test (UKK). Even though
          Resources of State-Owned        the UKK in accordance with sectoral provisions, the GMS/Minister          in substance there is no difference,
          Enterprises     (Specifically   can dismiss members of the Board of Directors by taking into              the phrasing in the BOD Charter is
          for the DIRECTORS and           account Sectoral provisions.                                              different from PERMEN 3 of 2023
          Governance Committee)




PT Pegadaian | 2023 Annual Report                                                                                                                   231
Page 232
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




              Peraturan Perundang-
                                                                       Penjelasan                                       Dampaknya terhadap Perusahaan
      No.          Undangan
                                                                       Explanation                                         Impacts on the Company
                   Regulation

      28    Peraturan Otoritas Jasa       1.   Dalam mengelola risiko terkait penempatan investasi dan             1.    Dalam bekerja sama dengan
            Keuangan Nomor 5 Tahun             menjaga kesehatan keuangan, Perusahaan harus menerapkan                   Perusahaan Asuransi, PT Pegadaian
            2023 Tentang Perubahan             prinsip kehati-hatian.                                                    dapat memastikan tidak terjadi
            Kedua     Atas   Peraturan    2.   Untuk melakukan mitigasi risiko atas penempatan investasi                 kegagalan Perusahaan Asuransi
            Otoritas Jasa Keuangan             pada Perusahaan Asuransi dengan mempertimbangkan                          dalam      memenuhi        kewajiban
            Nomor     71/POJK.05/2016          kemampuan permodalan Perusahaan Asuransi dan Perusahaan                   pemegang polis dan tertanggung,
            Tentang         Kesehatan          Reasuransi dalam menanggung risiko.                                       Perusahaan Asuransi wajib setiap
            Keuangan       Perusahaan          a. Pada Pasal 2 POJK Nomor 5 Tahun 2023 diatur sebagai                    waktu     memenuhi       persyaratan
            Asuransi dan Perusahaan                berikut:                                                              tingkat kesehatan keuangan.
            Reasuransi                             • Untuk memastikan tidak terjadi kegagalan Perusahaan           2.    Pengukuran tingkat kesehatan
            Financial          Services                 dalam memenuhi kewajiban pemegang polis dan                      keuangan Perusahaan Asuransi
            Authority       Regulation                  tertanggung, Perusahaan wajib setiap waktu memenuhi              sebagai berikut:
            Number      5   of    2023                  persyaratan tingkat kesehatan keuangan.                          a. Tingkat Solvabilitas;
            concerning the Second                  • Pengukuran tingkat kesehatan keuangan Perusahaan                    b. Cadangan teknis;
            Amendment to Financial                      sebagaimana dimaksud pada ayat (1) meliputi:                     c. Kecukupan Investasi;
            Services         Authority             • Tingkat Solvabilitas;                                               d. Ekuitas;
            Regulation Number 71/                  • cadangan teknis;                                                    e. Dana Jaminan;
            POJK.05/2016 concerning                • kecukupan investasi;                                                f. Aset Yang Diperkenankan;
            the Financial Health of                • Ekuitas;                                                            g. Aset asuransi yang dikaitkan
            Insurance Companies and                • Dana Jaminan;                                                           dengan investasi;
            Reinsurance Companies                  • Aset Yang Diperkenankan;                                            h. Ketentuan          lain     yang
                                                   • Aset asuransi yang dikaitkan dengan investasi; dan                      berhubungan              dengan
                                                   • ketentuan lain yang berhubungan dengan kesehatan                        kesehatan keuangan.
                                                        keuangan                                                   1.    In collaborating with Insurance
                                               b. Pada saat program penjaminan polis berlaku, ketentuan                  Companies,        PT       Pegadaian
                                                   mengenai Dana Jaminan sebagaimana dimaksud pada                       can ensure that the Insurance
                                                   ayat (2) huruf e hanya berlaku untuk Perusahaan Asuransi              Company does not fail to fulfill the
                                                   yang tidak memenuhi persyaratan untuk menjadi peserta                 obligations of policy holders and
                                                   program penjaminan polis dan Perusahaan Reasuransi                    insureds. The Insurance Company
                                          1.   In managing risks related to investment placement and                     is obliged to fulfill the financial
                                               maintaining financial health, the Company must apply the                  health level requirements at all
                                               principle of prudence.                                                    times.
                                          2.   To mitigate risks regarding investment placement with               2.    Measurement of the level of
                                               Insurance Companies by considering the capital capacity of                financial health of an Insurance
                                               Insurance Companies and Reinsurance Companies to bear risks.              Company is as follows:
                                               a. In Article 2 POJK Number 5 of 2023 it is regulated as                  a. Solvency Level;
                                                   follows:                                                              b. Technical reserves;
                                                   • To ensure that the Company does not fail to fulfill                 c. Investment Adequacy;
                                                        the obligations of policyholders and insureds, the               d. Equity;
                                                        Company is obliged to fulfill the financial health level         e. Guarantee Fund;
                                                        requirements at all times.                                       f. Allowable Assets;
                                                   • Measurement of the Company's financial health level as              g. Insurance assets linked to
                                                        referred to in paragraph (1) includes:                               investments;
                                                   • Solvency Level;                                                     h. Other provisions related to
                                                   • technical reserves;                                                     financial health.
                                                   • investment adequacy;
                                                   • Equity;
                                                   • Guarantee Fund;
                                                   • Allowable Assets;
                                                   • Insurance assets linked to investments; And
                                                   • other provisions related to financial health
                                               b. When the policy guarantee program is in effect, the
                                                   provisions regarding the Guarantee Fund as intended in
                                                   paragraph (2) letter e only apply to Insurance Companies
                                                   that do not meet the requirements to become participants in
                                                   the policy guarantee program and Reinsurance Companies




232                                                                                                    Laporan Tahunan 2023 | PT Pegadaian
Page 233
            Peraturan Perundang-
                                                                     Penjelasan                                    Dampaknya terhadap Perusahaan
    No.          Undangan
                                                                     Explanation                                      Impacts on the Company
                 Regulation

    29    Peraturan Bank Indonesia      1.   Penyelenggara adalah setiap pihak, baik bank maupun                 Dalam    hal    penyelenggara   tidak
          Nomor 3 Tahun 2023                 lembaga selain bank, yang melakukan kegiatan yang diatur            melakukan kewajiban maka dapat
          Tentang      Pelindungan           dan diawasi oleh Bank Indonesia yang produk dan/atau jasanya        dikenakan sanksi berupa:
          Konsumen Bank Indonesia            dimanfaatkan oleh Konsumen.                                         1. peringatan tertulis;
          Bank Indonesia Regulation     2.   Penyelenggara berkewajiban dalam penerapan prinsip:                 2. pembatasan      produk    dan/atau
          Number     3   of   2023           a. kesetaraan dan perlakuan yang adil;                                  layanan dan/atau kegiatan usaha
          concerning Bank Indonesia          b. keterbukaan dan transparansi;                                        untuk Sebagian atau seluruhnya;
          Consumer Protection                c. edukasi dan literasi;                                            3. pembekuan       produk    dan/atau
                                             d. perilaku bisnis yang bertanggung jawab;                              layanan dan/atau kegiatan usaha
                                             e. perlindungan aset Konsumen terhadap penyalahgunaan;                  untuk Sebagian atau seluruhnya;
                                             f. pelindungan data dan informasi konsumen;                         4. pemberhentian pengurus;
                                             g. penanganan dan penyelesaian pengaduan yang efektif;              5. denda administrative;
                                             h. penegakan kepatuhan.                                             6. pencabutan izin produk dan/atau
                                        3.   Penyelenggara memiliki hak untuk:                                       layanan; dan/atau
                                             a. menerima pembayaran sesuai dengan nilai atau harga,              7. pencabutan izin usaha.
                                                 dan/atau biaya terhadap produk dan/atau layanan yang
                                                 disepakati dengan Konsumen;                                     If the organizer does not carry out
                                             b. memastikan adanya iktikad baik Konsumen;                         its obligations, it may be subject to
                                             c. mendapatkan informasi dan/atau dokumen yang jelas,               sanctions in the form of:
                                                 akurat, benar, dan tidak menyesatkan mengenai Konsumen;         1. written warning;
                                             d. mendapat pelindungan hukum dari tindakan Konsumen                2. restrictions on products and/or
                                                 yang beriktikad tidak baik;                                         services and/or business activities
                                             e. melakukan pembelaan diri di dalam penyelesaian sengketa              in part or in whole;
                                                 Konsumen, berdasarkan ketentuan peraturan perundang-            3. freezing      of  products   and/or
                                                 undangan;                                                           services and/or business activities
                                             f. mendapatkan rehabilitasi nama baik apabila terbukti secara           in part or in whole;
                                                 hukum bahwa kerugian Konsumen tidak diakibatkan oleh            4. dismissal of management;
                                                 Penyelenggara; dan                                              5. administrative fines;
                                             g. hak lain yang diatur dalam ketentuan peraturan perundang-        6. revocation of product and/or
                                                 undangan.                                                           service permits; and/or
                                        1.   Organizer is any party, whether a bank or non-bank institution,     7. revocation of business license.
                                             which carries out activities regulated and supervised by Bank
                                             Indonesia whose products and/or services are utilized by
                                             consumers.
                                        2.   The organizer is obliged to implement the principles:
                                             a. equality and fair treatment;
                                             b. openness and transparency;
                                             c. education and literacy;
                                             d. responsible business conduct;
                                             e. protection of Consumer assets against misuse;
                                             f. protecting consumer data and information;
                                             g. effective complaint handling and resolution;
                                             h. compliance enforcement.
                                        3.   The organizer has the right to:
                                             a. receive payment according to the value or price, and/or cost
                                                 of the product and/or service agreed with the Consumer;
                                             b. ensure the good faith of consumers;
                                             c. obtain clear, accurate, correct and not misleading
                                                 information and/or documents regarding Consumers;
                                             d. receive legal protection from consumer actions with bad
                                                 intentions;
                                             e. carry out self-defense in resolving consumer disputes,
                                                 based on the provisions of statutory regulations;
                                             f. receive reputation rehabilitation if it is legally proven that
                                                 the Consumer's loss was not caused by the Organizer; And
                                             g. other rights regulated in statutory provisions.

    30    Surat    Edaran      Nomor:   Himbauan Pemerintah Provinsi DKI Jakarta dalam Surat Edaran              Dalam upaya mendukung persiapan
          E-0021/SE/2023 Tentang        Nomor: E- 0021/SE/2023 Tentang Himbauan Pelaksanaan Bekerja              & penyelenggaraan KTT ASEAN ke-
          Himbauan        Pelaksanaan   Di Rumah (Work From Home) Bagi Perusahaan Swasta, BUMN, Dan              43 pada tanggal 4 September s.d 7
          Bekerja      Di      Rumah    BUMD Di Wilayah Provinsi DKI Jakarta, sebagai berikut:                   September 2023 PT Pegadaian dapat
          (Work From Home) Bagi         1. melaksanakan pekerjaan melalui kombinasi bekerja di rumah             melaksanakan       pekerjaan  melalui
          Perusahaan Swasta, BUMN,          (work form home) dan bekerja di kantor (work from office)            kombinasi bekerja di rumah (work form
          Dan BUMD Di Wilayah               dengan menyesuaikan sifat dan jenis pekerjaan pada periode           home) dan bekerja di kantor (work
          Provinsi DKI Jakarta              persiapan & penyelenggaraan KTT ASEAN ke-43 pada tanggal             from office) dengan menyesuaikan
                                            4 September s.d 7 September 2023;                                    sifat dan jenis pekerjaan.
                                        2. perlu diberitahukan bahwa akan dilaksanakan rekayasa lalulintas
                                            dengan melakukan buka tutup jalan di area venue-venue KTT            In an effort to support the preparation
                                            ASEAN (Hotel dan Tempat Pertemuan Tingkat Tinggi);                   & holding of the 43rd ASEAN Summit
                                        3. bahwa operasional transportasi umum (MRT, LRT, Transjakarta)          on 4 September to 7 September 2023,
                                            Pemprov DKI Jakarta tetap beroperasi.                                PT Pegadaian can carry out work
                                        The DKI Jakarta Provincial Government's appeal in Circular               through a combination of working at
                                        Number: E-0021/SE/2023 concerning the Appeal for Implementing            home (work form home) and working
                                        Work from Home for Private Companies, BUMN and BUMD in the               in the office (work from office) by
                                        DKI Jakarta Province Area, is as follows:                                adjusting the nature and type of work.

                                        1.   carrying out work through a combination of working from home
                                             (work form home) and working in the office (work from office)
                                             by adjusting the nature and type of work during the preparation
                                             & holding period of the 43rd ASEAN Summit on 4 September
                                             to 7 September 2023;
                                        2.   need to be informed that traffic engineering will be carried out
                                             by opening and closing roads in the area of ​​the ASEAN Summit
                                             venues (Hotels and High-Level Meeting Places);
                                        3.   that the DKI Jakarta Provincial Government's public
                                             transportation operations (MRT, LRT, Transjakarta) continue to
                                             operate.




PT Pegadaian | 2023 Annual Report                                                                                                               233
Page 234
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




              Peraturan Perundang-
                                                                       Penjelasan                                        Dampaknya terhadap Perusahaan
      No.          Undangan
                                                                       Explanation                                          Impacts on the Company
                   Regulation

      31    Peraturan Otoritas Jasa        1. Pihak dalam melaksanakan Kegiatan Jasa Keuangan wajib                 1.    PT Pegadaian dalam menggunakan
            Keuangan           Republik       menggunakan Akuntan Publik (AP) dan Kantor Akuntan                          AP dan KAP harus sesuai dengan
            Indonesia Nomor 9 Tahun           Publik (KAP) yang terdaftar OJK; tercatat pada daftar AP dan                aturan ini apabila tidak maka
            2023 tentang Penggunaan           KAP yang aktif pada OJK; dan memiliki kompetensi sesuai                     dianggap       tidak      memenuhi
            Jasa Akuntan Publik dan           kompleksitas usaha PT Pegadaian.                                            kewajiban terhadap laporan audit
            Kantor Akuntan Publik          2. Kewajiban Pihak menggunakan AP dan KAP sesuai persyaratan                   dan dikenai sanksi oleh OJK.
            dalam      Kegiatan     Jasa      OJK dilaksanakan terhadap laporan yang wajib diaudit atau             2.    Jika Anggaran Dasar PT Pegadaian
            Keuangan                          Instruksi dari OJK.                                                         tidak mengatur mata agenda
            Republic     of   Indonesia    3. OJK dapat memberikan instruksi tertulis kepada Pihak untuk                  persetujuan penunjukan AP dan/
            Financial           Services      melakukan audit atau pemeriksaan ulang terhadap laporan                     atau KAP di RUPS Tahunan, maka
            Authority        Regulation       serta penugasan lain.                                                       perlu adanya penyesuaian terhadap
            Number      9    of    2023    4. Pihak yang tidak sesuai dengan persyaratan AP dan KAP                       Anggaran Dasar PT Pegadaian
            concerning the Use of             dinyatakan tidak memenuhi kewajiban terhadap laporan yang                   dengan      menambahkan         mata
            Public Accounting Services        wajib diaudit, diperiksa, atau penugasan lain oleh AP. Pihak yang           agenda persetujuan penunjukan
            and Public Accounting             melanggar tersebut dikenai sanksi sesuai dengan ketentuan                   AP dan/atau KAP dalam RUPS
            Firms in Financial Services       peraturan perundang-undangan di bidang jasa keuangan.                       Tahunan PT Pegadaian.
            Activities                     5. Dalam hal rapat umum pemegang saham tidak dapat                       1.    PT Pegadaian in using AP and
                                              memutuskan penunjukan AP dan/atau KAP yang akan                             KAP must comply with these
                                              memberikan jasa audit atas informasi keuangan historis                      rules, otherwise it will be deemed
                                              tahunan, rapat umum pemegang saham melimpahkan                              not to have fulfilled its obligations
                                              kewenangan penunjukan AP dan/atau KAP kepada dewan                          regarding the audit report and will
                                              komisaris, dewan pengawas, atau pihak yang melakukan fungsi                 be subject to sanctions by the OJK.
                                              pengawasan sebagaimana dilakukan oleh dewan komisaris,                2.    If PT Pegadaian's Articles of
                                              disertai penjelasan mengenai:                                               Association do not regulate the
                                              a. alasan pelimpahan kewenangan; dan                                        agenda item for approving the
                                              b. kriteria atau batasan AP dan/atau KAP yang dapat ditunjuk.               appointment of AP and/or KAP
                                           1. Parties in carrying out Financial Services Activities are required          at the Annual GMS, then it is
                                              to use Public Accountants (AP) and Public Accounting Firms                  necessary to make adjustments
                                              (KAP) registered with the OJK; recorded on the list of active               to the Articles of Association
                                              APs and KAPs at the OJK; and have competence according to                   of PT Pegadaian by adding an
                                              the complexity of PT Pegadaian's business.                                  agenda item for approving the
                                           2. The Party's obligation to use AP and KAP in accordance with                 appointment of AP and/or KAP at
                                              OJK requirements is carried out in accordance with reports that             PT Pegadaian's Annual GMS.
                                              must be audited or Instructions from OJK.
                                           3. OJK may provide written instructions to Parties to conduct
                                              audits or re-examination of reports and other assignments.
                                           4. Parties that do not comply with the AP and KAP requirements
                                              are declared not to have fulfilled their obligations regarding
                                              reports that are required to be audited, inspected or other
                                              assignments by the AP. Those who violate this will be subject
                                              to sanctions in accordance with the provisions of laws and
                                              regulations in the financial services sector.
                                           5. In the event that the general meeting of shareholders cannot
                                              decide on the appointment of an AP and/or KAP that will
                                              provide audit services for annual historical financial information,
                                              the general meeting of shareholders delegates the authority to
                                              appoint the AP and/or KAP to the board of commissioners,
                                              supervisory board, or the party carrying out the function.
                                              supervision as carried out by the board of commissioners,
                                              accompanied by an explanation regarding:
                                              a. reasons for delegation of authority; And
                                              b. criteria or limitations of AP and/or KAP that can be
                                                  appointed.




234                                                                                                     Laporan Tahunan 2023 | PT Pegadaian
Page 235
            Peraturan Perundang-
                                                                      Penjelasan                                        Dampaknya terhadap Perusahaan
    No.          Undangan
                                                                      Explanation                                          Impacts on the Company
                 Regulation

    32    Peraturan Otoritas Jasa         1. Setiap pihak dapat menyampaikan laporan, pemberitahuan,               1.    Masyarakat     umum      dan/atau
          Keuangan            Republik       atau pengaduan mengenai dugaan Tindak Pidana di Sektor                      pekerja     dapat      melaporkan
          Indonesia Nomor 16 tahun           Jasa Keuangan kepada Otoritas Jasa Keuangan                                 dugaan tindak pidana di sektor
          2023 tentang Penyidikan         2. Laporan, pemberitahuan, atau pengaduan disampaikan secara                   jasa keuangan kepada OJK. Hal
          Tindak Pidana di Sektor            tertulis dan/atau datang secara langsung ke Otoritas Jasa                   ini berarti bahwa PT Pegadaian
          Jasa Keuangan                      Keuangan.                                                                   harus siap menerima laporan dan
          Republic     of    Indonesia    3. Laporan, pemberitahuan, atau pengaduan yang disampaikan                     pengaduan dari masyarakat dan/
          Financial            Services      secara tertulis, minimal mencantumkan:                                      atau pekerja terkait dugaan tindak
          Authority         Regulation       a. nama pelapor;                                                            pidana atau pelanggaran di sektor
          Number      16    of    2023       b. identitas pelapor;                                                       jasa keuangan.
          concerning      Investigation      c. pihak yang dilaporkan;                                             2.    PT Pegadaian sebagai entitas
          of Criminal Acts in the            d. uraian kejadian dan/atau tindakan yang diduga merupakan                  Perusahaan tidak terlepas dengan
          Financial Services Sector               Tindak Pidana di Sektor Jasa Keuangan; dan dokumen                     adanya perikatan dengan pihak
                                                  pendukung.                                                             kedua yang menjalankan bisnisnya
                                          4. Pada tahap Penyelidikan, pihak yang diduga melakukan Tindak                 dibidang Lembaga Jasa Keuangan.
                                             Pidana di Sektor Jasa Keuangan dapat mengajukan permohonan                  Apabila PT Pegadaian dalam
                                             kepada Otoritas Jasa Keuangan untuk penyelesaian                            perikatannya mengalami kerugian
                                             pelanggaran atas peraturan perundang-undangan di sektor jasa                yang diakibatkan oleh pihak kedua
                                             keuangan. Permohonan penyelesaian pelanggaran, memuat:                      melakukan tindak pidana di bidang
                                             a. nilai kerugian yang ditimbulkan dan dasar perhitungannya;                Lembaga Jasa Keuangan, PT
                                             b. jumlah korban yang dirugikan dan keterangan lain terkait                 Pegadaian berhak atas ganti rugi.
                                                  korban;                                                          3.
                                             c. bentuk penyelesaian kerugian dan jangka waktu                      1.    The general public and/or workers
                                                  penyelesaian;                                                          can report suspected criminal acts
                                             d. klausul jika kerugian tidak diselesaikan, Otoritas Jasa                  in the financial services sector
                                                  Keuangan berwenang melanjutkan ke tahap Penyidikan;                    to the OJK. This means that PT
                                                  dan                                                                    Pegadaian must be ready to
                                             e. upaya perbaikan proses bisnis dan tata Kelola.                           receive reports and complaints
                                          1. Each party can submit reports, notifications or complaints                  from the public and/or workers
                                             regarding suspected criminal acts in the Financial Services                 regarding alleged criminal acts or
                                             Sector to the Financial Services Authority                                  violations in the financial services
                                          2. Reports, notifications or complaints are submitted in writing               sector.
                                             and/or come directly to the Financial Services Authority.             2.    PT Pegadaian as a corporate
                                          3. Reports, notifications or complaints submitted in writing must              entity cannot be separated from
                                             at least include:                                                           the existence of engagements
                                             a. name of the reporter;                                                    with second parties who carry
                                             b. identity of the reporter;                                                out their business in the field of
                                             c. the reported party;                                                      Financial Services Institutions. If
                                             d. description of the incident and/or action which is suspected             PT Pegadaian in its engagement
                                                  to constitute a Criminal Act in the Financial Services Sector;         suffers losses caused by a second
                                                  and supporting documents.                                              party committing a criminal act
                                          4. At the Investigation stage, parties suspected of committing                 in the field of Financial Services
                                             criminal acts in the Financial Services Sector can submit an                Institutions, PT Pegadaian is
                                             application to the Financial Services Authority to resolve                  entitled to compensation.
                                             violations of laws and regulations in the financial services
                                             sector. Application for settlement of violations, containing:
                                             a. the value of losses incurred and the basis for their
                                                  calculation;
                                             b. the number of victims injured and other information related
                                                  to the victims;
                                             c. form of loss settlement and settlement period;
                                             d. clause if the loss is not resolved, the Financial Services
                                                  Authority has the authority to proceed to the Investigation
                                                  stage; And
                                             e. efforts to improve business processes and governance.

    33    Surat     Edaran     Otoritas   PT Pegadaian merupakan Perusahaan Pergadaian sesuai dengan               Surat Edaran Otoritas Jasa Keuangan
          Jasa Keuangan Republik          Ketentuan Umum angka 2 huruf k, maka termasuk dalam Lembaga              Nomor 19/SEOJK.07/2022 Tentang
          Indonesia      Nomor      19/   Alternatif Penyelesaian Sengketa (LAPS).                                 Tata Cara Penyusunan Rencana Kerja
          Seojk.07/2022 tentang Tata                                                                               Dan Anggaran Tahunan Lembaga
          Cara Penyusunan Rencana         PT Pegadaian is a Pegadaian company in accordance with                   Alternatif    Penyelesaian   Sengketa
          Kerja      dan     Anggaran     General Provisions number 2 letter k, therefore it is included in the    Sektor Jasa Keuangan ini tidak secara
          Tahunan            Lembaga      Alternative Dispute Resolution Institution (LAPS).                       langsung berdampak kepada Peraturan
          Alternatif      Penyelesaian                                                                             Internal dari PT Pegadaian namun
          Sengketa      Sektor    Jasa                                                                             berdampak bagi pihak yang mewakili
          Keuangan                                                                                                 PT Pegadaian sebagai anggota dari
          Circular Letter of the                                                                                   LAPS Sektor Jasa Keuangan dalam
          Financial           Services                                                                             melakukan penyusunan RKAT.
          Authority of the Republic                                                                                Financial Services Authority Circular
          of Indonesia Number 19/                                                                                  Letter    Number     19/SEOJK.07/2022
          Seojk.07/2022 concerning                                                                                 concerning Procedures for Preparing
          Procedures for Preparing                                                                                 Annual Work Plans and Budgets
          Annual Work Plans and                                                                                    for Alternative Dispute Resolution
          Budgets for Alternative                                                                                  Institutions in the Financial Services
          Dispute           Resolution                                                                             Sector.    This  does    not   directly
          Institutions in the Financial                                                                            impact the Internal Regulations of
          Services Sector                                                                                          PT Pegadaian but has an impact on
                                                                                                                   parties representing PT Pegadaian as
                                                                                                                   members. from the Financial Services
                                                                                                                   Sector LAPS in preparing the RKAT.




PT Pegadaian | 2023 Annual Report                                                                                                                   235
Page 236
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




              Peraturan Perundang-
                                                                         Penjelasan                                        Dampaknya terhadap Perusahaan
      No.          Undangan
                                                                         Explanation                                          Impacts on the Company
                   Regulation

      34    Surat       Otoritas     Jasa   1. PT Pegadaian sebagai Perusahaan Terkendali oleh BRI sebagai            1.    PT Pegadaian sebagai Perusahaan
            Keuangan Nomor: S-2222/            emiten harus melaporkan hasil transaksi afiliasi sebagaimana                 Terkendali oleh BRI sebagai emiten
            PM.21/2023           tentang       contoh transaksi antara:                                                     harus melaporkan hasil transaksi
            Pemberitahuan Kewajiban            a. BRI dengan PT Pegadaian.                                                  afiliasi.
            Pemenuhan           Peraturan      b. PT Pegadaian dengan PNM.                                            2.    PT     Pegadaian    sebagai      anak
            Otoritas Jasa Keuangan             c. PT Pegadaian dengan Galeri 24 atau Anak Perusahaan PT                     Perusahaan      atau    Perusahaan
            dan Himbauan Mengenai                   Pegadaian lainnya.                                                      terkendali dari BRI diharapkan ikut
            SMAP                            2. BRI wajib melaporkan transaksi afiliasi kepada OJK paling                    berpartisipasi seperti BRI dalam
            Financial Services Authority       lambat pada 2 hari kerja setelah tanggal transaksi afiliasi.                 menerapkan SNI ISO 37001:2016
            Letter Number: S-2222/             Sehingga apabila PT Pegadaian sebagai Perusahaan Terkendali                  SMAP.
            PM.21/2023        concerning       melakukan transaksi afiliasi melaporkan kepada BRI sebagai             1.    PT Pegadaian as a company
            Notification of Obligations        Perusahaan pengendali sebelum mengirimkan kepada OJK.                        controlled by BRI as the issuer
            to Fulfill Financial Services   3. Mengatur mengenai kewajiban perusahaan menyampaikan                          must report the results of affiliated
            Authority Regulations and          laporan kepada OJK atas Transaksi Afiliasi sebagaimana diatur                transactions.
            Advice Regarding SMAP              dalam Peraturan OJK Nomor 42/POJK.04/2020 tentang                      2.    PT Pegadaian as a subsidiary
                                               Transaksi Afiliasi dan Transaksi Benturan Kepentingan meskipun               or controlled company of BRI is
                                               terdapat pengecualian prosedur sebagaimana Pasal 6 POJK 42                   expected to participate like BRI in
                                               /POJK.04/2020.                                                               implementing SNI ISO 37001:2016
                                            4. PT Pegadaian sebelum melakukan transaksi afiliasi sebaiknya                  SMAP.
                                               melakukan pemberitahuan dahulu kepada BRI. Setelah
                                               melakukan transaksi afiliasi PT Pegadaian melakukan
                                               pemberitahuan kepada BRI sebelum BRI melakukan pelaporan
                                               kepada OJK
                                            5. Emiten dan Perusahaan Publik diimbau untuk turut
                                               berpartisipasi dalam mencegah dan mengatasi praktik korupsi,
                                               balas jasa (kickbacks), fraud, suap dan/atau gratifikasi, serta
                                               berkomitmen dalam mendukung budaya anti penyuapan, salah
                                               satunya dengan menerapkan SNI ISO 37001:2016 SMAP.
                                            1. PT Pegadaian as a Company Controlled by BRI as the issuer
                                               must report the results of affiliated transactions as an example
                                               of transactions between:
                                               a. BRI with PT Pegadaian.
                                               b. PT Pegadaian with PNM.
                                               c. PT Pegadaian with Galeri 24 or other PT Pegadaian
                                                    subsidiaries.
                                            2. BRI is required to report affiliate transactions to the OJK no later
                                               than 2 working days after the date of the affiliate transaction.
                                               So if PT Pegadaian as a Controlled Company carries out affiliate
                                               transactions, report it to BRI as the controlling Company before
                                               sending it to the OJK.
                                            3. Regulates the company's obligation to submit reports to the
                                               OJK on Affiliate Transactions as regulated in OJK Regulation
                                               Number 42/POJK.04/2020 concerning Affiliate Transactions
                                               and Conflict of Interest Transactions even though there are
                                               procedural exceptions as in Article 6 POJK 42 /POJK.04/2020.
                                            4. Before carrying out affiliate transactions, PT Pegadaian should
                                               notify BRI first. After carrying out an affiliated transaction, PT
                                               Pegadaian provides notification to BRI before BRI reports it to
                                               the OJK
                                            5. Issuers and Public Companies are encouraged to participate in
                                               preventing and overcoming corrupt practices, kickbacks, fraud,
                                               bribery and/or gratification, and are committed to supporting
                                               an anti-bribery culture, one of which is by implementing SNI
                                               ISO 37001:2016 SMAP.




236                                                                                                      Laporan Tahunan 2023 | PT Pegadaian
Page 237
            Peraturan Perundang-
                                                                      Penjelasan                                     Dampaknya terhadap Perusahaan
    No.          Undangan
                                                                      Explanation                                       Impacts on the Company
                 Regulation

    35    Permenkeu      Nomor     48    1. Menteri menunjuk Pihak Lain untuk melakukan pemungutan,                PT Pegadaian sebagai Perusahaan
          tahun 2023 tentang Pajak          penyetoran, dan/atau pelaporan Pajak Penghasilan atas                  yang menjalankan perdagangan emas
          Penghasilan        dan/atau       penjualan:                                                             Batangan secara fisik maupun digital
          Pajak Pertambahan Nilai           a. emas Perhiasan; dan/atau                                            juga memiliki kewajiban melakukan
          atas Penjualan/Penyerahan         b. emas Batangan;                                                      pemungutan,     penyetoran,   dan/
          Emas     Perhiasan,   Emas        c. Pajak Penghasilan yang dimaksud yaitu Pajak Penghasilan             atau pelaporan atas penjualan emas
          Batangan,         Perhiasan            Pasal 22.                                                         batangan.
          yang bahan seluruhnya          2. Pihak Lain merupakan Pengusaha Emas Perhiasan dan/atau
          bukan dari emas, batu             Pengusaha emas batangan, sebagai subjek pajak dalam negeri             PT Pegadaian as a company that
          permata dan/atau batu             yang terlibat langsung dalam transaksi.                                carries out physical and digital gold
          lainnya yang sejenis, serta    3. Besarnya pungutan Pajak Penghasilan Pasal 22 yaitu sebesar             bullion trading also has the obligation
          jasa yang terkait dengan          0,25% (nol koma dua lima persen) dari Harga Jual Emas                  to collect, deposit and/or report on
          emas     perhiasan,    emas       Perhiasan dan/atau Harga Jual emas batangan.                           sales of gold bullion.
          batangan, perhiasan yang       4. Penjualan emas batangan mencakup penjualan yang melibatkan
          bahan seluruhnya bukan            catatan kepemilikan emas yang dilakukan secara digital.
          dari emas, dan/atau batu          Mengingat perdagangan emas bukan hanya dalam bentuk fisik
          permata dan/atau batu             saja, tetapi bisa dilakukan dengan bentuk jasa pedagang fisik
          lainnya yang sejenis yang         emas digital
          dilakukan oleh pabrikan        5. Pengecualian dari pemungutan Pajak Penghasilan Pasal 22
          emas perhiasan, pedagang          terhadap penjualan Emas Perhiasan atau emas batangan yang
          emas perhiasan, dan/atau          dilakukan oleh Pengusaha Emas Perhiasan dan/atau Pengusaha
          pengusaha emas batangan           emas batangan kepada beberapa entitas tertentu:
          Minister     of     Finance       a. penjualan kepada “Konsumen Akhir” tidak dikenakan Pajak
          Regulation Number 48 of                Penghasilan Pasal 22, yang mengindikasikan bahwa pajak
          2023 concerning Income                 hanya dikenakan pada tahap-tahap sebelumnya dalam
          Tax and/or Value Added                 rantai distribusi emas.
          Tax on the Sale/Delivery          b. penjualan kepada “Wajib Pajak yang dikenai Pajak
          of Gold Jewelry, Gold Bars,            Penghasilan yang bersifat final” yang telah memenuhi
          Jewelry whose material                 kriteria tertentu juga tidak dikenakan Pajak Penghasilan
          is not entirely made of                Pasal 22. Hal ini menunjukkan adanya pengecualian
          gold, gemstones and/or                 berdasarkan status dan karakteristik Wajib Pajak tertentu
          other similar stones, as               dalam konteks perpajakan yang bersifat final.
          well as services related to       c. pengecualian juga berlaku bagi “Wajib Pajak yang memiliki
          gold jewelry, gold bullion,            surat keterangan bebas pemungutan Pajak Penghasilan
          jewelry whose material is              Pasal 22,” yang mengacu pada pembebasan pemotongan
          not entirely made of gold,             dan/atau pemungutan pajak tertentu sesuai dengan
          and/or gemstones and/                  regulasi perpajakan yang relevan.
          or other similar stones        1. The Minister appoints another Party to collect, deposit and/or
          made by gold jewelry              report Income Tax on sales:
          manufacturers,          gold      a. gold Jewelry; and/or
          jewelry traders, and/or           b. gold bar;
          gold bullion entrepreneurs        c. The income tax referred to is Income Tax Article 22.
                                         2. The other party is a gold jewelry entrepreneur and/or gold
                                            bullion entrepreneur, as a domestic tax subject who is directly
                                            involved in the transaction.
                                         3. The amount of the Article 22 Income Tax levy is 0.25% (zero
                                            point two five percent) of the selling price of gold jewelry and/
                                            or the selling price of gold bullion.
                                         4. Gold bullion sales include sales involving digital records of gold
                                            ownership. Remember that gold trading is not only in physical
                                            form, but can be done using physical digital gold trader services
                                         5. Exemption from the collection of Income Tax Article 22 on sales
                                            of Gold Jewelry or gold bullion carried out by Gold Jewelry
                                            Entrepreneurs and/or gold bullion Entrepreneurs to certain
                                            entities:
                                            a. sales to “Final Consumers” are not subject to Income Tax
                                                 Article 22, which indicates that tax is only imposed at earlier
                                                 stages in the gold distribution chain.
                                            b. sales to "Taxpayers subject to final Income Tax" who have
                                                 met certain criteria are also not subject to Income Tax
                                                 Article 22. This shows that there are exceptions based on
                                                 the status and characteristics of certain Taxpayers in the
                                                 context of final taxation.
                                            c. The exception also applies to "Taxpayers who have a
                                                 certificate of exemption from collecting Income Tax Article
                                                 22," which refers to exemption from withholding and/or
                                                 collecting certain taxes in accordance with relevant tax
                                                 regulations.




PT Pegadaian | 2023 Annual Report                                                                                                                 237
Page 238
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




              Peraturan Perundang-
                                                                     Penjelasan                                       Dampaknya terhadap Perusahaan
      No.          Undangan
                                                                     Explanation                                         Impacts on the Company
                   Regulation

      36    Peraturan         Presiden   1. Pemberi Kerja adalah orang perseorangan, pengusaha, badan            1.    PT    Pegadaian     selaku    Pihak
            Republik Indonesia Nomor        hukum, atau badan-badan lainnya yang memperkerjakan tenaga                 Pemberi Kerja wajib melaporkan
            57 Tahun 2023 Tentang           kerja dengan membayar upah atau imbalan dalam bentuk lain.                 dan      berkolaborasi      dengan
            Wajib Lapor Lowongan         2. Pengantar Kerja adalah Pegawai Negeri Sipil yang diberi                    Pengantar Kerja yang melakukan
            Pekerjaan                       tugas, tanggung jawab, wewenang, dan hak secara penuh oleh                 tugas    Pelayanan     Penempatan
            Presidential Regulation of      pejabat yang berwenang untuk melakukan kegiatan pelayanan                  Tenaga Kerja yang mendapatkan
            the Republic of Indonesia       antarkerja.                                                                informasi dari Sistem Informasi
            Number     57   of    2023   3. PT     Pegadaian     selaku    pihak     Pemberi   Kerja     wajib         Ketenagakerjaan.
            concerning      Mandatory       menginformasikan mengenai lowongan pekerjaan yang                    2.    PT    Pegadaian     selaku    pihak
            Reporting of Job Vacancies      dilaporkan minimal memuat antara lain:                                     Pemberi Kerja untuk melaporkan
                                            a. identitas Pemberi Kerja;                                                ketersediaan             lowongan
                                            b. nama jabatan dan jumlah tenaga kerja yang dibutuhkan;                   pekerjaan     ke   dalam     Sistem
                                            c. masa berlaku lowongan pekerjaan, dan informasi jabatan,                 Informasi Ketenagakerjaan yang
                                                 meliputi:                                                             diselenggarakan oleh kementerian
                                                 • usia;                                                               bidang ketenagakerjaan.
                                                 • jenis kelamin;                                                3.    Adanya      sanksi     administratif
                                                 • pendidikan;                                                         bagi PT Pegadaian selaku pihak
                                                 • keterampilan atau kompetensi;                                       Pemberi     Kerja   apabila    tidak
                                                 • pengalaman kerja;                                                   melaporkan informasi lowongan
                                                 • upah atau gaji;                                                     pekerjaan     kepada    Pemerintah
                                                 • domisili wilayah kerja, dan                                         Pusat, Pemerintah Provinsi, dan/
                                                 • informasi lain terkait jabatan yang diperlukan.                     atau Pemerintah Daerah yang
                                         4. PT Pegadaian sebagai Pemberi Kerja perlu meningkatkan                      berupa peringatan tertulis.
                                            transparansi bagi para Pencari Kerja dalam hal ketersediaan          1.    PT Pegadaian as the Employer is
                                            informasi lowongan pekerjaan. Pada saat ini belum ada                      obliged to report and collaborate
                                            Peraturan Menteri yang mengatur tentang tatacara pelaporan                 with Job Introductions who carry
                                            sampai dengan pengenaan sanksi namun PT Pegadaian perlu                    out Labor Placement Service tasks
                                            mempersiapkan diri dengan mulai menunjuk divisi yang akan                  who obtain information from the
                                            bertanggungjawab terkait pelaporan lowongan pekerjaan                      Employment Information System.
                                            tersebut, menyusun dan menetapkan peraturan yang mengatur            2.    PT Pegadaian as the employer
                                            tentang pelaporan lowongan pekerjaan.                                      reports the availability of job
                                         1. Employers are individuals, entrepreneurs, legal entities, or other         vacancies into the Employment
                                            bodies that employ workers by paying wages or other forms of               Information System organized by
                                            compensation.                                                              the Ministry of Manpower.
                                         2. Work Introduction is a Civil Servant who is given full duties,       3.    There       are      administrative
                                            responsibilities, authority and rights by authorized officials to          sanctions for PT Pegadaian as
                                            carry out inter-work service activities.                                   the employer if it does not report
                                         3. PT Pegadaian as the Employer is obliged to inform you about                job vacancy information to the
                                            job vacancies that are reported to include, at a minimum, the              Central Government, Provincial
                                            following:                                                                 Government       and/or    Regional
                                            a. Employer identity;                                                      Government in the form of a
                                            b. name of position and number of workers required;                        written warning.
                                            c. validity period of job vacancies, and position information,
                                                 including:
                                                 • age;
                                                 • gender;
                                                 • education;
                                                 • skills or competencies;
                                                 • work experience;
                                                 • wages or salaries;
                                                 • domicile in the work area, and
                                                 • other information related to the position required.
                                         4. PT Pegadaian as an employer needs to increase transparency
                                            for job seekers regarding the availability of job vacancy
                                            information. At this time there is no Ministerial Regulation that
                                            regulates procedures for reporting up to the imposition of
                                            sanctions, but PT Pegadaian needs to prepare itself by starting
                                            to appoint a division that will be responsible for reporting job
                                            vacancies, compiling and establishing regulations governing
                                            reporting job vacancies.




238                                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 239
            Peraturan Perundang-
                                                                         Penjelasan                                     Dampaknya terhadap Perusahaan
    No.          Undangan
                                                                         Explanation                                       Impacts on the Company
                 Regulation

    37    Surat     Edaran      Otoritas   1.   Terdapat ketentuan yang diubah pada Romawi III angka 2                Perlu membentuk pedoman penilaian
          Jasa Keuangan Republik                huruf l sehingga Ketentuan ini mengacu pada tindakan yang             kemampuan dan kepatutan Pihak
          Indonesia Nomor 32 /                  dapat menghambat atau mengganggu berbagai upaya dalam                 Utama PT Pegadaian dalam hal ini
          SEOJK.05/2022         Tentang         mengatasi masalah solvabilitas dan likuiditas di lembaga jasa         pemegang saham pengendali (PSP),
          Perubahan       Atas    Surat         keuangan non-bank (LJKNB).                                            Direksi, Dewan Komisaris, Dewan
          Edaran       Otoritas    Jasa         a. Ketentuan ini melarang tindakan yang dapat menghambat              Pengawas Syariah berdasarkan POJK
          Keuangan       Nomor       15/             atau mengganggu otoritas pengawas keuangan, dalam hal            yang berlaku.
          SEOJK.05/2019         Tentang              ini, Otoritas Jasa Keuangan (OJK), dalam melaksanakan            It is necessary to form guidelines
          Penilaian Kembali Bagi                     kewenangannya dalam mengawasi dan mengatur sektor                for   assessing    the    ability  and
          Pihak Utama Lembaga Jasa                   keuangan;                                                        suitability of the Main Parties of PT
          Keuangan Non-Bank                     b. Ketentuan ini juga melarang tindakan yang menghambat               Pegadaian, in this case the controlling
          Circular Letter of the                     atau mengganggu upaya pihak utama LJKNB, serta pihak             shareholders (PSP), Directors, Board
          Financial            Services              lain yang terlibat dalam menangani masalah solvabilitas          of Commissioners, Sharia Supervisory
          Authority of the Republic                  dan likuiditas LJKNB. Contohnya, upaya calon pemegang            Board based on the applicable POJK.
          of     Indonesia      Number               saham pengendali (PSP) atau calon investor yang ingin
          32          /SEOJK.05/2022                 menyuntikkan modal atau berinvestasi dalam LJKNB.
          concerning Amendments            2.   Otoritas Jasa Keuangan dapat menetapkan hasil akhir penilaian
          to the Circular Letter of             kembali tanpa mengikuti seluruh langkah penilaian kembali
          the     Financial    Services         dengan pertimbangan tertentu misalnya terdapat kondisi yang
          Authority             Number          dinilai dapat menyebabkan LJKNB berpotensi mengalami
          15/SEOJK.05/2019                      kesulitan yang dapat membahayakan kelangsungan usaha
          concerning Reassessment               LJKNB dan/atau mengancam stabilitas sistem keuangan
          for Main Parties of Non-         3.   Pihak Utama (Pemegang Saham Pengendali (PSP), Direksi,
          Bank Financial Services               Dewan Komisaris, Dewan Pengawas Syariah) dalam hal ini PT
          Institutions                          Pegadaian harus memperhatikan ketentuan tentang kelayakan
                                                keuangan bagi PSP atau Pengendali Perusahaan Perasuransian
                                                yang merupakan pemegang saham atau reputasi keuangan bagi
                                                Pengendali Perusahaan Perasuransian yang bukan merupakan
                                                pemegang saham, dilarang menjadi:
                                                a. Pihak Utama Pengendali atau memiliki saham pada industri
                                                     jasa keuangan non-bank dimana Pihak Utama dilakukan
                                                     penilaian kembali; dan/atau
                                                b. Pihak Utama Pengurus dan/atau Pihak Utama Pejabat
                                                     pada industri jasa keuangan non-bank dimana Pihak Utama
                                                     dilakukan penilaian kembali.
                                           1.   There is a provision that has been amended in Roman III number
                                                2 letter l so that this provision refers to actions that can hamper
                                                or disrupt various efforts to overcome solvency and liquidity
                                                problems in non-bank financial services institutions (LJKNB).
                                                a. This provision prohibits actions that could hinder or
                                                     interfere with the financial supervisory authority, in this
                                                     case, the Financial Services Authority (OJK), in carrying
                                                     out its authority in supervising and regulating the financial
                                                     sector;
                                                b. This provision also prohibits actions that hinder or interfere
                                                     with the efforts of the LJKNB's main parties, as well as other
                                                     parties involved in dealing with the LJKNB's solvency and
                                                     liquidity problems. For example, the efforts of prospective
                                                     controlling shareholders (PSP) or potential investors who
                                                     want to inject capital or invest in LJKNB.
                                           2.   The Financial Services Authority can determine the final results
                                                of the reassessment without following all the reassessment
                                                steps with certain considerations, for example there are
                                                conditions which are considered to cause the LJKNB to
                                                potentially experience difficulties which could endanger the
                                                continuity of the LJKNB's business and/or threaten the stability
                                                of the financial system
                                           3.   Main Parties (Controlling Shareholders (PSP), Directors, Board
                                                of Commissioners, Sharia Supervisory Board) in this case PT
                                                Pegadaian must pay attention to the provisions regarding
                                                financial feasibility for PSP or Insurance Company Controllers
                                                who are shareholders or financial reputation for Insurance
                                                Company Controllers who are not shareholders, are prohibited
                                                from being:
                                                a. The Main Party controls or owns shares in the non-
                                                     bank financial services industry where the Main Party is
                                                     reassessed; and/or
                                                b. Main Party Management and/or Main Party Officials in the
                                                     non-bank financial services industry where the Main Party
                                                     is reassessed.




PT Pegadaian | 2023 Annual Report                                                                                                                   239
Page 240
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




             Peraturan Perundang-
                                                                       Penjelasan                                   Dampaknya terhadap Perusahaan
   No.            Undangan
                                                                       Explanation                                     Impacts on the Company
                  Regulation

      38   Peraturan Otoritas Jasa        1.   Perusahaan Pembiayaan dilarang memiliki saham dan/atau             PT Pegadaian bukan merupakan
           Keuangan           Republik         surat berharga dengan underlying berbentuk saham atau yang         Perusahaan Pembiayaan (berdasarkan
           Indonesia Nomor 7 /                 dijamin dengan saham untuk tujuan:                                 POJK 31/2016 dan Anggaran Dasar PT
           POJK.05/2022        Tentang         a. investasi jangka pendek;                                        Pegadaian), maka dari itu Peraturan
           Perubahan Atas Peraturan            b. jual beli;                                                      Otoritas Jasa Keuangan Republik
           Otoritas Jasa Keuangan              c. manajemen arus kas; dan/atau                                    Indonesia Nomor 7/POJK.05/2022
           Nomor 35/POJK.05/2018               d. penyertaan modal selain dalam rangka pengembangan               Tentang Perubahan Atas Peraturan
           Tentang Penyelenggaraan                 kegiatan usaha Perusahaan Pembiayaan.                          Otoritas    Jasa   Keuangan   Nomor
           Usaha           Perusahaan          Larangan tersebut dikecualikan untuk kepemilikan saham             35/POJK.05/2018              Tentang
           Pembiayaan                          melalui penyertaan langsung sebagaimana dimaksud dalam             Penyelenggaraan Usaha Perusahaan
           Republic    of    Indonesia         Pasal 68.                                                          Pembiayaan tidak berdampak langsung
           Financial           Services   2.   Dalam Pasal 68 Peraturan Otoritas Jasa Keuangan Nomor 35/          bagi PT Pegadaian. Namun mengingat
           Authority        Regulation         POJK.05/2018 Tentang Penyelenggaraan Usaha Perusahaan              salah satu produk dari PT Pegadaian
           Number 7 /POJK.05/2022              Pembiayaan, Perusahaan Pembiayaan hanya dapat melakukan            adalah multi payment yang berbasis
           concerning Amendments               penyertaan langsung pada:                                          fee base income yang bekerjasama
           to    Financial     Services        a. perusahaan di sektor jasa keuangan di Indonesia; dan/atau       dan/atau dalam proses kerja sama
           Authority        Regulation         b. perusahaan yang terkait dengan kegiatan Perusahaan              dengan perusahaan pembiayaan selaku
           Number 35/POJK.05/2018                  Pembiayaan                                                     biller, PT Pegadaian perlu memastikan
           concerning               the   3.   Bagi Perusahaan Pembiayaan yang telah memiliki saham dan/          perusahaan pembiayaan tersebut telah
           Implementation of Finance           atau surat berharga dengan underlying berbentuk saham atau         mematuhi (comply) dengan aturan ini.
           Company Business                    yang dijamin dengan saham sebelum Peraturan Otoritas Jasa
                                               Keuangan ini diundangkan harus mengalihkan kepemilikan             Pegadaian is not a financing company
                                               saham dan/atau surat berharga dengan underlying berbentuk          (based on POJK 31/2016 and PT
                                               saham atau yang dijamin dengan saham paling lambat 1 (satu)        Pegadaian’s Articles of Association),
                                               tahun sejak Peraturan Otoritas Jasa Keuangan ini diundangkan.      therefore the Regulation of the Financial
                                          1.   Finance Companies are prohibited from owning shares and/or         Services Authority of the Republic of
                                               securities with underlying shares in the form of shares or which   Indonesia Number 7/POJK.05/2022
                                               are guaranteed by shares for the purposes of:                      concerning Amendments to the
                                               a. short term investment;                                          Regulation of the Financial Services
                                               b. buy and sell;                                                   Authority Number 35/POJK.05/ 2018
                                               c. cash flow management; and/or                                    concerning the Implementation of
                                               d. capital participation other than in the context of developing   Financing Company Business does not
                                                   the Financing Company's business activities.                   have a direct impact on PT Pegadaian.
                                               This prohibition is excluded for share ownership through direct    However, considering that one of PT
                                               participation as intended in Article 68.                           Pegadaian’s products is multi-payment
                                          2.   In Article 68 of the Financial Services Authority Regulation       based on fee-based income which
                                               Number 35/POJK.05/2018 concerning the Conduct of Finance           collaborates and/or is in the process of
                                               Company Businesses, Finance Companies can only make direct         collaborating with finance companies
                                               investments in:                                                    as billers, PT Pegadaian needs to
                                               a. companies in the financial services sector in Indonesia; and/   ensure that the finance company
                                                   or                                                             complies with this rule. Pegadaian is
                                               b. companies related to Financing Company activities               not a financing company (based on
                                          3.   Finance Companies that already own shares and/or securities        POJK 31/2016 and PT Pegadaian’s
                                               with underlying shares in the form of shares or which are          Articles of Association), therefore the
                                               guaranteed by shares before this Financial Services Authority      Regulation of the Financial Services
                                               Regulation is promulgated must transfer ownership of               Authority of the Republic of Indonesia
                                               shares and/or securities with underlying shares or which are       Number 7/POJK.05/2022 concerning
                                               guaranteed by shares no later than 1 ( one) year since this        Amendments to the Regulation of the
                                               Financial Services Authority Regulation was promulgated.           Financial Services Authority Number
                                                                                                                  35/POJK.05/ 2018 concerning the
                                                                                                                  Implementation of Financing Company
                                                                                                                  Business does not have a direct impact
                                                                                                                  on PT Pegadaian. However, considering
                                                                                                                  that one of PT Pegadaian’s products
                                                                                                                  is multi-payment based on fee-based
                                                                                                                  income which collaborates and/
                                                                                                                  or is in the process of collaborating
                                                                                                                  with finance companies as billers, PT
                                                                                                                  Pegadaian needs to ensure that the
                                                                                                                  finance company complies with this
                                                                                                                  rule.




240                                                                                                   Laporan Tahunan 2023 | PT Pegadaian
Page 241
            Peraturan Perundang-
                                                                     Penjelasan                                    Dampaknya terhadap Perusahaan
    No.          Undangan
                                                                     Explanation                                      Impacts on the Company
                 Regulation

    39    Keputusan Menteri Badan        1. Direksi Badan Usaha Milik Negara (BUMN) dapat melakukan              PT    Pegadaian       dapat    melakukan
          Usaha      Milik     Negara       penghapusbukuan dan penghapustagihan piutang dan/                    penghapusbukuan                        dan
          Republik          Indonesia       atau pembiayaan syariah bermasalah pada usaha mikro                  penghapustagihan piutang dan/atau
          Nomor               SK-277/       dan usaha kecil untuk mendukung kelancaran pemberian                 pembiayaan syariah bermasalah pada
          MBU/10/2023         tentang       akses pembiayaan kepada usaha mikro dan usaha kecil dan              usaha mikro dan usaha kecil jika turut
          Petunjuk        Pelaksanaan       kepastian hukum dalam rangka penyelesaian piutang dan/atau           serta dalam Program Tanggung Jawab
          Penyelesaian Piutang dan/         pembiayaan syariah bermasalah;                                       Sosial dan Lingkungan Badan Usaha
          atau Pembiayaan Syariah           a. hanya dapat dilakukan atas piutang dan/atau pembiayaan            Milik Negara.
          Bermasalah pada Program                syariah yang timbul dari perjanjian melalui program             PT Pegadaian can write off and
          Pendanaan Usaha Mikro                  pendanaan usaha mikro dan usaha kecil yang dijalankan           write off problem receivables and/or
          dan Usaha Kecil di Badan               BUMN sebagai bentuk pelaksanaan Program Tanggung                sharia financing for micro and small
          Usaha Milik Negara                     Jawab Sosial dan Lingkungan                                     businesses if it participates in the Social
          Decree of the Minister of         b. harus dicantumkan di dalam Rencana Kerja dan Anggaran             and    Environmental       Responsibility
          State-Owned Enterprises                Program Tanggung Jawab Sosial dan Lingkungan untuk              Program for State-Owned Enterprises.
          of    the    Republic     of           tahun berjalan
          Indonesia Number SK-277/          c. dilakukan dengan ketentuan BUMN telah melakukan
          MBU/10/2023 concerning                 berbagai upaya optimal untuk memperoleh pemulihan atas
          I m p l e m e n t a t i o n            piutang dan/atau pembiayaan syariah bermasalah tersebut
          Guidelines for Settlement      2. Penghapusbukuan dilakukan dengan menghapus pencatatan
          of   Problematic      Sharia      pada pos piutang dan/atau pembiayaan syariah bermasalah
          Receivables          and/or       dan dicatatkan secara terpisah, tanpa menghilangkan hak
          Financing in Micro and            tagih atas piutang dan/atau pembiayaan syariah bermasalah
          Small Business Funding            tersebut.
          Programs in State-Owned        3. Penghapusbukuan piutang dan/atau pembiayaan syariah
          Enterprises                       bermasalah dilakukan oleh Direksi BUMN setelah mendapatkan
                                            persetujuan Dewan Komisaris/Dewan Pengawas BUMN.
                                         4. Direksi menyusun dan menetapkan prosedur operasi standar
                                            (standard operating procedure) pelaksanaan penyele-saian
                                            piutang dan/atau pembi-ayaan syariah bermasalah atas
                                            program pendanaan usaha mikro dan usaha kecil di BUMN
                                            dengan berpedoman pada Keputusan Menteri ini serta
                                            memperhatikan prinsip tata kelola perusahaan yang baik.
                                         5. BUMN dapat memberlakukan Keputusan Menteri ini kepada
                                            anak Perusahaan.
                                         1. Directors of State-Owned Enterprises (BUMN) can write off
                                            and write-off problematic receivables and/or sharia financing
                                            on micro and small businesses to support the smooth provision
                                            of access to financing to micro and small businesses and legal
                                            certainty in the context of resolving sharia receivables and/or
                                            financing problematic;
                                            a. can only be carried out on sharia receivables and/or
                                                 financing arising from agreements through micro and
                                                 small business funding programs run by BUMN as a
                                                 form of implementation of the Social and Environmental
                                                 Responsibility Program
                                            b. must be included in the Work Plan and Budget for the
                                                 Social and Environmental Responsibility Program for the
                                                 current year
                                            c. carried out provided that the BUMN has made various
                                                 optimal efforts to obtain recovery for problematic sharia
                                                 receivables and/or financing
                                            d. Write-off is carried out by deleting the recording of
                                                 problematic receivables and/or sharia financing and
                                                 recorded separately, without eliminating the right to collect
                                                 on the problematic receivables and/or sharia financing.
                                         2. The write-off is carried out by deleting the recording in the
                                            item of receivables and/or problematic sharia financing and
                                            recorded separately, without eliminating the collection rights
                                            on the receivables and/or problematic sharia financing.
                                         3. The write-off of non-performing sharia receivables and/or
                                            financing is carried out by the BUMN Board of Directors after
                                            obtaining approval from the BUMN Board of Commissioners/
                                            Supervisory Board.
                                         4. The Board of Directors shall formulate and stipulate standard
                                            operating procedures for the implementation of the settlement
                                            of non-performing sharia receivables and/or financing for micro
                                            and small business funding programs in SOEs by referring to
                                            this Ministerial Decree and taking into account the principles of
                                            good corporate governance.
                                         5. SOEs may apply this Ministerial Decree to their subsidiaries.




PT Pegadaian | 2023 Annual Report                                                                                                                  241
Page 242
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




              Peraturan Perundang-
                                                                         Penjelasan                                        Dampaknya terhadap Perusahaan
      No.          Undangan
                                                                         Explanation                                          Impacts on the Company
                   Regulation

      40    Keputusan Deputi Bidang         1. PT Pegadaian perlu membentuk Organ Pengelola Risiko yang               Keputusan Deputi Bidang Keuangan
            Keuangan dan Manajemen             bertugas untuk menerapkan Manajemen Risiko sesuai dengan               Dan Manajemen Risiko Kementerian
            Risiko          Kementerian        komposisi dan kualifikasi sebagaimana diatur dalam Peraturan           Badan Usaha Milik Negara ini memiliki
            Badan Usaha Milik Negara           Menteri BUMN Nomor PER-2/MBU/03/2023 tentang Pedoman                   dampak yang signifikan terhadap PT
            Republik Indonesia Nomor           Tata Kelola dan Kegiatan Korporasi Signifikan Badan Usaha              Pegadaian karena perlu melakukan
            SK-3/DKU.MBU/05/2023               Milik Negara.                                                          penyesuaian     terhadap    beberapa
            tentang Petunjuk Teknis         2. PT Pegadaian perlu menyesuaikan peraturan yang sudah berlaku           peraturan yang saat ini berlaku,
            Komposisi dan Kualifikasi          untuk memastikan memelihara kualifikasi baik pemenuhan                 melakukan     penyesuaian   terhadap
            Organ Pengelola Risiko di          pelatihan dan pemenuhan sertifikasi dari Organ Pengelola               komposisi Organ Pengelola Risiko
            Lingkungan Badan Usaha             Risiko sesuai dengan standar kualifikasi dan sertifikasi yang          dengan menjaga pemenuhan sertifikasi
            Milik Negara                       telah ditentukan oleh Kementerian BUMN.                                dan kualifikasi dari anggota Organ
            Decree of the Deputy            3. PT Pegadaian perlu memperhatikan kualifikasi dan pemenuhan             Pengelola Risiko PT Pegadaian.
            for Finance and Risk               sertifikasi dari Organ Pengelola Risiko agar selalu berlaku
            Management         of     the      (terupdate) selama masa jabatan.                                       This decision by the Deputy for Finance
            Ministry of State-Owned         4. PT Pegadaian perlu menyesuaikan syarat dan ketentuan untuk             and Risk Management at the Ministry
            Enterprises       of      the      menjadi anggota Dewan Komisaris/Dewan Pengawas, Direksi,               of State-Owned Enterprises has a
            Republic     of    Indonesia       dan Direktur yang Membidangi Pengelolaan Keuangan dan                  significant impact on PT Pegadaian
            Number            SK-3/DKU.        Pengelolaan Risiko, memelihara kualifikasi dan pemenuhan               because it needs to make adjustments
            MBU/05/2023 concerning             sertifikasi dari Organ Pengelola Risiko.                               to several regulations that are currently
            Technical        Instructions   5. PT Pegadaian perlu menyesuaikan syarat dan ketentuan untuk             in force, make adjustments to the
            for the Composition and            menjadi Unit Kerja Manajemen Risiko, Komite Audit, Komite              composition of the Risk Management
            Qualifications     of    Risk      Pemantau Risiko, Komite Tata Kelola Terintegrasi, SPI, dan Unit        Organ by maintaining compliance with
            Management Organs within           Pemilik Risiko, untuk memelihara kualifikasi dan pemenuhan             the certification and qualifications of
            State-Owned Enterprises            sertifikasi dari Organ Pengelola Risiko.                               members of the Risk Management
                                            1. PT Pegadaian needs to form a Risk Management Organ whose               Organ PT Pegadaian.
                                               task is to implement Risk Management in accordance with the
                                               composition and qualifications as regulated in the Minister of
                                               BUMN Regulation Number PER-2/MBU/03/2023 concerning
                                               Guidelines for Governance and Significant Corporate Activities
                                               of State-Owned Enterprises.
                                            2. PT Pegadaian needs to adjust existing regulations to ensure that
                                               it maintains qualifications, both fulfilling training and fulfilling
                                               certification from the Risk Management Organ in accordance
                                               with the qualification and certification standards that have been
                                               determined by the Ministry of BUMN.
                                            3. PT Pegadaian needs to pay attention to the qualifications and
                                               fulfillment of certification from the Risk Management Organ so
                                               that it is always valid (updated) during the term of office.
                                            4. PT Pegadaian needs to adjust the terms and conditions to
                                               become members of the Board of Commissioners/Supervisory
                                               Board, Directors and Directors in charge of Financial
                                               Management and Risk Management, maintain qualifications and
                                               fulfill certification from the Risk Management Organ.
                                            5. PT Pegadaian needs to adjust the terms and conditions to
                                               become a Risk Management Work Unit, Audit Committee, Risk
                                               Monitoring Committee, Integrated Governance Committee,
                                               SPI, and Risk Owner Unit, to maintain qualifications and fulfill
                                               certification from the Risk Management Organ.

      41    Keputusan          Bersama      1.   Penetapan Hari Libur Nasional dan Cuti Bersama Sepanjang             1.    Umum:
            Menteri Agama, Menteri               Tahun 2024.                                                                a. Dengan adanya cuti bersama,
            Ketenagakerjaan,        dan     2.   Penetapan tanggal 1 Ramadhan 1445 Hijriah, Hari Raya Idul Fitri                maka akan mengurangi hak
            Menteri    Pendayagunaan             1445 Hijriah, dan Hari Raya Idul Adha 1445 Hijriah ditetapkan                  cuti karyawan tahun 2024.
            Aparatur     Negara     dan          dengan Keputusan Menteri Agama.                                            b. Penyesuaian hari kerja untuk
            Reformasi          Birokrasi    1.   Determination of National Holidays and Collective Leave                        Kantor Area, Kantor Cabang,
            Republik Indonesia Nomor:            throughout 2024.                                                               dan Unit Pelayanan Cabang
            855 Tahun 2023, Nomor           2.   The dates for 1 Ramadhan 1445 Hijriah, Eid al-Fitr 1445 Hijriah,               (UPC/UPS) pada hari Sabtu
            3 Tahun 2023, Nomor: 4               and Eid al-Adha 1445 Hijriah were determined by Decree of the                  yang diapit oleh Hari Libur
            Tahun 2023 tentang Hari              Minister of Religion.                                                          Nasional tahun 2024.
            Libur Nasional Dan Cuti                                                                                   2.    Mandatory bagi Pegadaian :
            Bersama Tahun 2024                                                                                              a. merumuskan,          merancang
            Joint Decree of the Minister                                                                                        dan mengesahkan ketentuan
            of Religion, Minister of                                                                                            terkait dengan hari libur
            Manpower, and Minister                                                                                              nasional dan cuti bersama
            of     State     Apparatus                                                                                          tahun 2024.
            Empowerment             and                                                                                     b. Memperhatikan             kapan
            Bureaucratic Reform of                                                                                              ditetapkannya          tanggal
            the Republic of Indonesia                                                                                           pemilihan umum untuk itu
            Number: 855 of 2023,                                                                                                perlu dilakukan pemantauan
            Number 3 of 2023, Number:                                                                                           dan penyesuaian jika telah ada
            4 of 2023 concerning                                                                                                penetapan.
            National    Holidays    and                                                                               1.    General:
            Public Leave in 2024                                                                                            a. With collective leave, it will
                                                                                                                                reduce employee leave rights
                                                                                                                                in 2024.
                                                                                                                            b. Adjustment of working days
                                                                                                                                for Area Offices, Branch
                                                                                                                                Offices and Branch Service
                                                                                                                                Units (UPC/UPS) on Saturdays
                                                                                                                                between National Holidays in
                                                                                                                                2024.
                                                                                                                      2.    Mandatory for Pawnshops:
                                                                                                                            a. formulate, design and ratify
                                                                                                                                provisions related to national
                                                                                                                                holidays and collective leave
                                                                                                                                in 2024.
                                                                                                                            b. Pay attention to when the date
                                                                                                                                for the general election is set,
                                                                                                                                monitoring and adjustments
                                                                                                                                need to be made if there has
                                                                                                                                been a determination.
                                                                                                                      3.    Voluntary for Pawnshops:


242                                                                                                      Laporan Tahunan 2023 | PT Pegadaian
Page 243
          Peraturan Perundang-
                                                                         Penjelasan                                Dampaknya terhadap Perusahaan
  No.          Undangan
                                                                         Explanation                                  Impacts on the Company
               Regulation

   42   Peraturan           Menteri   1.   Penyusutan atas pengeluaran untuk pembelian, pendirian,            1.    Umum:
        Keuangan           Republik        penambahan, perbaikan, atau perubahan harta berwujud,                    Dengan diterbitkannya Peraturan
        Indonesia Nomor 72 Tahun           kecuali tanah yang berstatus hak milik, hak guna bangunan, hak           Menteri     Keuangan       Republik
        2023 Tentang Penyusutan            guna usaha, dan hak pakai, yang dimiliki dan digunakan untuk             Indonesia    Nomor      72     Tahun
        Harta    Berwujud     Dan/         mendapatkan, menagih, dan memelihara penghasilan yang                    2023 Tentang Penyusutan Harta
        Atau Amortisasi Harta Tak          mempunyai masa manfaat lebih dari 1 (satu) tahun dilakukan               Berwujud Dan/Atau Amortisasi
        Berwujud                           dalam bagian-bagian yang sama besar selama masa manfaat                  Harta    Tak   Berwujud       secara
        Regulation of the Minister         yang telah ditentukan bagi harta tersebut.                               langsung memberikan dampak
        of Finance of the Republic    2.   Penyusutan atas pengeluaran harta berwujud sebagaimana                   kepada PT Pegadaian khususnya
        of    Indonesia    Number          dimaksud pada ayat (1) selain bangunan, dapat juga dilakukan             Peraturan Direksi Nomor 140 /
        72 of 2023 concerning              dalam bagian-bagian yang menurun selama masa manfaat,                    DIR-IV/2017 Tentang Pedoman
        Depreciation of Tangible           yang dihitung dengan cara menerapkan tarif penyusutan atas               Akuntansi Atas Aset Tetap, Aset Tak
        Assets and/or Amortization         nilai sisa buku, dan pada akhir masa manfaat nilai sisa buku             Berwujud, Beban Ditangguhkan
        of Intangible Assets               disusutkan sekaligus, dengan syarat dilakukan secara taat asas.          Aset    Tetap    Dan     Persediaan
                                      3.   Untuk menghitung penyusutan sebagaimana dimaksud pada                    Perlengkapan Kantor sehingga
                                           ayat (1) dan ayat (2), masa manfaat dan tarif penyusutan harta           perlu    dilakukan     penyesuaian
                                           berwujud ditetapkan sebagai berikut:                                     dengan cara melakukan perubahan
                                                                                                                    atau     merumuskan       Peraturan
                                                                                            Tarif
                                                                                         Penyusutan
                                                                                                                    Direksi yang baru terkait dengan
                                                                                        sebagaimana                 penyusutan      harta     berwujud
                                                    Kelompok Harta          Masa
                                                       Berwujud            Manfaat     dimaksud pada                dan/atau amortisasi harta tidak
                                                                                                                    berwujud yang dimiliki oleh PT
                                                                                       Ayat     Ayat
                                                                                        (1)      (2)                Pegadaian.
                                                                                                              2.    Mandatory bagi Pegadaian:
                                           I.       Bukan Bangunan
                                                                                                                    Mengevaluasi       setiap       harta
                                                    Kelompok I            4 Tahun    25%       50%                  berwujud     yang    dimiliki    dan
                                                    Kelompok II           8 Tahun    12,5%     25%                  menempatkan ke dalam kelompok
                                                                                                                    yang sesuai.
                                                    Kelompok III          16 Tahun   6,25%     12,5%          3.    Voluntary bagi Pegadaian:
                                                    Kelompok IV           20 Tahun   5%        10%                  Konsultasi dengan ahli pajak
                                                                                                                    atau akuntan dapat membantu
                                           II.      Bangunan
                                                                                                                    perusahaan dalam memahami
                                                    Permanen              10 Tahun   5%                             implikasi pajak dan perencanaan
                                                    Tidak Permanen        20 Tahun   10%                            pajak yang sesuai.
                                                                                                              1.    General:
                                      4. Ketentuan-ketentuan tersebut penting dalam konteks                         With the issuance of Regulation
                                         penetapan nilai penyusutan harta berwujud bukan bangunan,                  of the Minister of Finance of the
                                         karena masa manfaat yang berbeda dapat mempengaruhi                        Republic of Indonesia Number 72
                                         besaran penyusutan yang diperbolehkan untuk dikurangkan                    of 2023 concerning Depreciation
                                         dari penghasilan bruto dalam perhitungan pajak.                            of    Tangible    Assets      and/or
                                      1. Depreciation on expenses for purchasing, establishing, adding,             Amortization of Intangible Assets,
                                         repairing, or changing tangible assets, except for land with the           it has a direct impact on PT
                                         status of ownership rights, building use rights, business use              Pegadaian, especially Directors'
                                         rights, and use rights, which are owned and used to obtain,                Regulation Number 140 /DIR-
                                         collect, and maintain income that has The useful life of more              IV/2017 concerning Accounting
                                         than 1 (one) year is carried out in equal parts during the useful          Guidelines for Fixed Assets,
                                         life determined for the asset.                                             Intangible Assets , Deferred
                                      2. Depreciation on expenditure on tangible assets as intended in              Expenses for Fixed Assets and
                                         paragraph (1) other than buildings, can also be carried out in             Office Equipment Supplies so
                                         decreasing portions over the useful life, which is calculated by           adjustments need to be made by
                                         applying a depreciation rate to the residual book value, and at            making changes or formulating
                                         the end of the useful life the residual book value is depreciated          new Board of Directors Regulations
                                         all at once. , provided that it is done in a principled manner.            related to depreciation of tangible
                                      3. To calculate depreciation as intended in paragraph (1) and                 assets and/or amortization of
                                         paragraph (2), the useful life and depreciation rates for tangible         intangible assets owned by PT
                                         assets are determined as follows:                                          Pegadaian.
                                                                                                              2.    Mandatory for Pegadaians:
                                                                                       Depreciation                 Evaluate every tangible asset
                                                                                         Rates as
                                                                           Benefit                                  owned and place it into the
                                                 Tangible Assets Group                  referred to
                                                                            time                                    appropriate group.
                                                                                       P (1)    P (2)         3.    Voluntary for Pegadaian:
                                                                                                                    Consultation with a tax expert or
                                           I.      Not a Building                                                   accountant can help companies
                                                   Group I                4 Years    25%       50%                  understand the tax implications
                                                                                                                    and appropriate tax planning.
                                                   Group II               8 Years    12,5%     25%

                                                   Group III              16 Years   6,25%     12,5%

                                                    Group IV              20 Years   5%        10%

                                           II.      Building

                                                    Permanent             10 Years   5%

                                                    Tidak Permanen        20 Years   10%

                                      4. These provisions are important in the context of determining
                                         the depreciation value of non-building tangible assets, because
                                         different useful lives can affect the amount of depreciation that
                                         is allowed to be deducted from gross income in tax calculations.




PT Pegadaian | 2023 Annual Report                                                                                                                 243
Page 244
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




             Peraturan Perundang-
                                                                      Penjelasan                                       Dampaknya terhadap Perusahaan
   No.            Undangan
                                                                      Explanation                                         Impacts on the Company
                  Regulation

      43   Peraturan       Pemerintah    1.   Untuk menjaga daya beli Pekerja/Buruh dan stabilitas ekonomi        1.    Umum :
           Republik Indonesia Nomor           nasional serta memperhatikan dinamika perkembangan                        PT           Pegadaian        perlu
           51 Tahun 2023 Tentang              hubungan industrial.                                                      memperhitungkan kualifikasi yang
           Perubahan Atas Peraturan      2.   Upah minimum sebagaimana dimaksud dalam Pasal 23 ayat (1)                 dipersyaratkan     dalam    jabatan
           Pemerintah     Nomor     36        berlaku bagi Pekerja/Buruh dengan masa kerja kurang dari 1                dapat diberikan upah lebih besar
           Tahun     2021      Tentang        (satu) tahun pada Perusahaan yang bersangkutan.                           dari upah minimum. Pemenuhan
           Pengupahan                    3.   Pekerja/Buruh dengan masa kerja kurang dari 1 (satu) tahun                kualifikasi tersebut dapat dilihat
           Republic    of    Indonesia        sebagaimana dimaksud pada ayat (1) yang memiliki kualifikasi              antara     lain   dari  pendidikan,
           Government      Regulation         tertentu yang disyaratkan dalam jabatan dapat diberikan upah              kompetensi,      dan   pengalaman
           Number     51    of    2023        lebih besar dari upah minimum.                                            kerja telah sesuai dengan yang
           concerning Amendments         4.   Upah bagi Pekerja/Buruh dengan masa kerja 1 (satu) tahun atau             dipersyaratkan.
           to Government Regulation           lebih berpedoman pada struktur dan skala upah.                      2.    Mandatory bagi Pegadaian :
           Number     36    of    2021   5.   Upah minimum terdiri atas:                                                Skala    pengupahan      Pegadaian
           concerning Wages                   a. Upah minimum provinsi; dan                                             harus memenuhi kualifikasi upah
                                              b. Upah minimum kabupaten/kota dengan syarat tertentu                     minimum.
                                         6.   upah minimum ditetapkan berdasarkan kondisi ekonomi dan             3.    Voluntary bagi Pegadaian : -
                                              ketenagakerjaan.                                                    1.    General :
                                              a. Penetapan Upah minimum dilakukan bagi:                                 PT Pegadaian needs to take into
                                              b. provinsi atau kabupaten/kota yang memiliki Upah minimum,               account the qualifications required
                                              c. kabupaten/kota yang belum memiliki Upah minimum, atau                  for positions that can be paid
                                              d. provinsi atau kabupaten/kota hasil pemekaran.                          higher than the minimum wage.
                                         1.   To maintain the purchasing power of workers/laborers and                  Fulfillment of these qualifications
                                              national economic stability as well as paying attention to the            can be seen, among other things,
                                              dynamics of industrial relations development.                             from     education,    competence
                                         2.   The minimum wage as intended in Article 23 paragraph (1)                  and work experience that are in
                                              applies to Workers/Labourers with less than 1 (one) year of               accordance with the requirements.
                                              service at the Company concerned.                                   2.    Mandatory for Pegadaians:
                                         3.   Workers/Labourers with a working period of less than 1 (one)              Pegadaian's wage scale must meet
                                              year as intended in paragraph (1) who have certain qualifications         the minimum wage qualifications.
                                              required for their position can be given wages greater than the     3.    Voluntary for Pegadaian: -
                                              minimum wage.
                                         4.   Wages for Workers/Labourers with a service period of 1 (one)
                                              year or more are guided by the wage structure and scale.
                                         5.   The minimum wage consists of:
                                              a. Provincial minimum wage; And
                                              b. Regency/city minimum wage with certain conditions
                                         6.   Minimum wages are determined based on economic and
                                              employment conditions.
                                              a. The minimum wage is determined for:
                                              b. provinces or districts/cities that have a minimum wage,
                                              c. districts/cities that do not yet have a minimum wage, or
                                              d. province or district/city resulting from expansion.




244                                                                                                   Laporan Tahunan 2023 | PT Pegadaian
Page 245
            Peraturan Perundang-
                                                                      Penjelasan                                        Dampaknya terhadap Perusahaan
    No.          Undangan
                                                                      Explanation                                          Impacts on the Company
                 Regulation

    44    Keputusan             Deputi   1.   Untuk melaksanakan ketentuan Pasal 66 Ayat (5) Peraturan             1. Umum :
          Keuangan Dan Manajemen              Menteri BUMN Nomor PER-2/MBU/03/2023 tentang Pedoman                    Regulasi ini tidak berdampak
          Risiko          Kementerian         Tata Kelola dan Kegiatan Korporasi Signifikan BUMN. ketentuan           secara    langsung    kepada   PT
          Badan Usaha Milik Negara            pelaksanaan/petunjuk teknis ini merupakan Peraturan yang                Pegadaian,     karena    hal    ini
          Republik Indonesia Nomor            berlaku untuk BUMN.                                                     merupakan petunjuk teknis, yang
          SK-6/DKU.MBU/10/2023           2.   Proses Manajemen Risiko di Kementerian BUMN dan BUMN                    selanjutnya BUMN harus mengikuti
          Tentang Petunjuk Teknis             serta Anak Perusahaan BUMN terdiri dari 2 (dua) proses utama            tata   cara    berdasarkan   surat
          Proses           Manajemen          yaitu proses perencanaan, dan proses pemantauan yang                    keputusan Deputi Keuangan dan
          Risiko    Dan       Agregasi        masing-masing terdiri dari:                                             Manajemen Risiko Kementerian
          Pada Taksonomi Risiko               a. Proses perencanaan, meliputi;                                        BUMN.
          Portofolio Badan Usaha                  • Proses penetapan strategi Risiko;                              2. Mandatory bagi Pegadaia
          Milik Negara                            • Proses penetapan rencana sasaran;                                 Regulasi ini menjadi wajib jika
          Decree of the Deputy                    • Proses penilaian Risiko yang terdiri dari identifikasi            sudah ada arahan dari RUPS
          for Finance and Risk                        Risiko, kuantifikasi Risiko, rencana perlakuan Risiko, dan      berkaitan dengan aturan ini.
          Management         of    the                prioritisasi Risiko; dan                                     3. Voluntary bagi Pegadaian
          Ministry of State-Owned                 • Proses penetapan perencanaan strategis.                           Pegadaian     dapat    menerapkan
          Enterprises       of     the        b. Proses pemantauan, meliputi:                                         regulasi ini tanpa adanya arahan
          Republic     of    Indonesia            • Proses pemantauan dan evaluasi atas pelaksanaan                   dari RUPS dengan mendapatkan
          Number           SK-6/DKU.                  perlakuan Risiko;                                               persetujuan seluruh Direksi dalam
          MBU/10/2023 concerning                  • Proses pelaporan; dan                                             Rapat Direksi.
          Technical Instructions for              • Proses evaluasi kinerja.
          Risk    Management      and    3.   Penyusunan Strategi Risiko BUMN mempertimbangkan:                    1. General :
          Aggregation        Processes        a. RAS Kementerian BUMN;                                                This regulation does not have a
          in    the   Portfolio   Risk        b. Core competence perusahaan;                                          direct impact on PT Pegadaian,
          Taxonomy of State-Owned             c. Outlook industri dan positioning BUMN pada industri;                 because this is a technical
          Enterprises                         d. Kondisi perusahaan pada tahun berjalan dalam survival                guideline, following which BUMN
                                                  mode (kontraksi), business as usual, atau expansion mode;           must follow the procedures based
                                              e. Cakupan waktu penetapan target perusahaan dalam RJP                  on the decree of the Deputy for
                                                  atau RKAP; dan                                                      Finance and Risk Management of
                                              f. Kapasitas Risiko perusahaan.                                         the Ministry of BUMN.
                                         1.   To implement the provisions of Article 66 Paragraph (5) of           2. Mandatory for Pegadaia
                                              BUMN Ministerial Regulation Number PER-2/MBU/03/2023                    This      regulation     becomes
                                              concerning Guidelines for Governance and Significant                    mandatory if there is a direction
                                              Corporate Activities of BUMN. These implementing provisions/            from the GMS regarding this
                                              technical instructions are regulations that apply to BUMN.              regulation.
                                         2.   The Risk Management Process at the Ministry of BUMN                  3. Voluntary for Pegadaian
                                              and BUMN and BUMN Subsidiaries consists of 2 (two) main                 Pegadaian can implement this
                                              processes, namely the planning process and the monitoring               regulation without any direction
                                              process, each of which consists of:                                     from the GMS by obtaining
                                              a. The planning process includes;                                       approval from all Directors at the
                                                  • Risk strategy determination process;                              Directors' Meeting.
                                                  • The process of establishing target plans;
                                                  • Risk       assessment      process   consisting   of    Risk
                                                      identification, Risk quantification, Risk treatment plan,
                                                      and Risk prioritization; And
                                                  • The process of determining strategic planning.
                                              b. Monitoring process, including:
                                                  • Monitoring        and     evaluation   process    for    the
                                                      implementation of Risk treatment;
                                                  • Reporting process; And
                                                  • Performance evaluation process.
                                         3.   The preparation of the BUMN Risk Strategy considers:
                                              a. RAS Ministry of BUMN;
                                              b. Company core competence;
                                              c. Industry outlook and positioning of BUMN in industry;
                                              d. The condition of the company in the current year is in
                                                  survival mode (contraction), business as usual, or expansion
                                                  mode;
                                              e. Time scope for setting company targets in the RJP or
                                                  RKAP; And
                                              f. Company Risk Capacity.




PT Pegadaian | 2023 Annual Report                                                                                                                245
Page 246
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




              Peraturan Perundang-
                                                                             Penjelasan                                        Dampaknya terhadap Perusahaan
      No.          Undangan
                                                                             Explanation                                          Impacts on the Company
                   Regulation

      45    Keputusan Menteri Badan             1.   Untuk melaksanakan ketentuan Pasal 103 Peraturan Menteri             1. Umum :
            Usaha        Milik       Negara          BUMN Nomor PER-2/MBU/03/2023 tentang Pedoman Tata                       Regulasi ini tidak berdampak
            Republik Indonesia Nomor                 Kelola dan Kegiatan Korporasi Signifikan BUMN.                          secara    langsung    kepada   PT
            S K- 3 0 6 / M B U / 1 1 /2 0 2 3   2.   Indikator Kinerja Utama (Key Performance Indicator) Direksi             Pegadaian,     karena    hal    ini
            Tentang Petunjuk Teknis                  secara Individual.                                                      merupakan petunjuk teknis, yang
            Penyusunan            Indikator           KPI Direksi secara kolegial merupakan KPI Direksi secara               selanjutnya BUMN harus mengikuti
            Kinerja      Utama          (Key          individual bagi Direktur Utama. Sedangkan KPI Direksi                  tata   cara    berdasarkan   surat
            Performance         Indicator)            secara individual untuk anggota Direksi lainnya merupakan              keputusan Menteri BUMN.
            pada Badan Usaha Milik                    penjabaran (cascading) dari KPI Direksi secara kolegial di mana     2. Mandatory bagi Pegadaian :
            Negara                                    KPI Direksi secara kolegial diturunkan kepada masing-masing            Regulasi ini menjadi wajib jika
            Decree of the Minister of                 anggota Direksi sesuai dengan tugas, fungsi, dan tanggung              sudah ada arahan dari RUPS
            State-Owned Enterprises                   jawab anggota Direksi tersebut dalam lingkup direktorat                berkaitan dengan aturan ini.
            of    the      Republic        of         yang dipimpinnya. Dengan demikian, setiap anggota Direksi           3. Voluntary bagi Pegadaian :
            Indonesia Number SK-306/                  akan menyelaraskan sasaran/ inisiatif dari direktorat yang             Pegadaian     dapat    menerapkan
            MBU/11/2023 concerning                    dipimpinnya untuk memberikan kontribusi atau mendukung                 regulasi ini tanpa adanya arahan
            Technical Instructions for                sasaran-sasaran strategi perusahaan.                                   dari RUPS dengan mendapatkan
            Preparing Key Performance           3.   Penjabaran (Cascading) Indikator Kinerja Utama (Key                     persetujuan seluruh Direksi dalam
            Indicators in State-Owned                Performance Indicator) Direksi secara Kolegial ke Indikator             Rapat Direksi.
            Enterprises                              Kinerja Utama (Key Performance Indicator) Direksi secara
                                                     Individual                                                           1. General :
                                                      Penjabaran (cascading) KPI merupakan proses penjabaran                 This regulation does not have a
                                                      dan penyelarasan KPI dan target KPI dari KPI Direksi secara            direct impact on PT Pegadaian,
                                                      kolegial menjadi KPI Direksi secara individual, sesuai dengan          because this is a technical
                                                      tugas, fungsi, dan tanggung jawabnya. Proses penjabaran                guideline, following which BUMN
                                                      (cascading) dapat dilakukan dengan memperhatikan hal-hal               must follow the procedures based
                                                      sebagai berikut:                                                       on the decree of the Minister of
                                                     a. struktur organisasi, meliputi tugas, fungsi dan tanggung             BUMN.
                                                          jawab direktorat.                                               2. Mandatory for Pegadaians:
                                                     b. dokumen RJP/RKAP terutama terkait sasaran-sasaran                    This      regulation     becomes
                                                          strategis masing-masing direktorat;                                mandatory if there is a direction
                                                     c. aspirasi pemegang Saham (shareholders aspiration letter)             from the GMS regarding this
                                                          terkait sasaran yang paling relevan dengan direktorat              regulation.
                                                          terkait; dan/atau;                                              3. Voluntary for Pegadaians:
                                                     d. keselarasan sasaran strategis direktorat dengan sasaran              Pegadaian can implement this
                                                          strategis korporat dan keterhubungan sebab-akibat antara           regulation without any direction
                                                          KPI bersama dengan KPI direktorat.                                 from the GMS by obtaining
                                                1.   To implement the provisions of Article 103 of the Minister of           approval from all Directors at the
                                                     BUMN Regulation Number PER-2/MBU/03/2023 concerning                     Directors' Meeting.
                                                     Guidelines for Governance and Significant Corporate Activities
                                                     of BUMN.
                                                2.   Individual Directors' Key Performance Indicators.
                                                     The collegial KPI of the Directors is the KPI of the Directors
                                                     individually for the President Director. Meanwhile, the individual
                                                     KPI for Directors for other members of the Board of Directors is
                                                     an elaboration (cascading) of the KPI for Directors collectively,
                                                     where the KPI for Directors is collegially handed down to each
                                                     member of the Board of Directors in accordance with the
                                                     duties, functions and responsibilities of that member of the
                                                     Board of Directors within the scope of the directorate they lead.
                                                     In this way, each member of the Board of Directors will align the
                                                     targets/initiatives of the directorate they lead to contribute or
                                                     support the company's strategic goals.
                                                3.   Translation (Cascading) of the Key Performance Indicators
                                                     (Key Performance Indicators) of the Board of Directors as a
                                                     Collegial to the Key Performance Indicators (Key Performance
                                                     Indicators) of the Directors Individually
                                                     Elaboration (cascading) of KPIs is the process of elaborating
                                                     and aligning KPIs and KPI targets from the Directors' KPIs
                                                     collectively to the Directors' KPIs individually, in accordance
                                                     with their duties, functions and responsibilities. The elaboration
                                                     (cascading) process can be carried out by paying attention to
                                                     the following things:
                                                     a. organizational structure, including duties, functions and
                                                          responsibilities of the directorate.
                                                     b. RJP/RKAP documents, especially related to the strategic
                                                          targets of each directorate;
                                                     c. Shareholder aspirations (shareholders aspiration letter)
                                                          regarding the targets most relevant to the relevant
                                                          directorate; and/or;
                                                     d. Alignment of the directorate's strategic targets with
                                                          corporate     strategic    targets   and    cause-and-effect
                                                          relationships between joint KPIs and the directorate's KPIs.




246                                                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 247
            Peraturan Perundang-
                                                                    Penjelasan                                       Dampaknya terhadap Perusahaan
    No.          Undangan
                                                                    Explanation                                         Impacts on the Company
                 Regulation

    46    Surat     Edaran   Otoritas   1. LJKNB wajib menetapkan wewenang dan tanggung jawab yang              1.    Umum :
          Jasa Keuangan Republik           jelas dari Direksi, Dewan Komisaris, dan pejabat pada setiap               a. Meningkatkan              efisiensi,
          Indonesia Nomor 22 /             jenjang jabatan yang terkait dengan penggunaan Teknologi                       akuntabilitas, dan transparansi
          SEOJK.05/2021      Tentang       Informasi secara tertulis.                                                     dalam manajemen Teknologi
          Penerapan        Manajemen    2. Bagi LJKNB yang memiliki komite pengawas Teknologi                             Informasi di PT Pegadaian.
          Risiko Dalam Penggunaan          Informasi, pelaksanaan tugas dan tanggung jawab komite                     b. Menekankan            keterbukaan,
          Teknologi Informasi Oleh         pengawas Teknologi Informasi diwujudkan dengan pertemuan                       dokumentasi, dan ketegasan
          Lembaga Jasa Keuangan            secara berkala yang didokumentasikan dalam bentuk risalah                      membantu Perusahaan untuk
          Nonbank                          rapat.                                                                         mencapai tingkat kepatuhan
          Circular Letter of the        3. Pertemuan secara berkala sebagaimana dimaksud pada angka                       yang lebih tinggi terhadap
          Financial          Services      2 dapat melibatkan satuan kerja terkait di LJKNB dan dilakukan                 regulasi     terkait    Teknologi
          Authority of the Republic        secara fisik atau virtual.                                                     Informasi.
          of Indonesia Number 22 /      4. Komite pengarah Teknologi Informasi menetapkan jangka                      c. Mengurangi        risiko      sanksi
          SEOJK.05/2021 concerning         waktu pertemuan secara berkala sebagaimana dimaksud pada                       dan denda yang mungkin
          the Implementation of Risk       angka 3 dalam kebijakan secara tertulis                                        diakibatkan oleh pelanggaran
          Management in the Use of      1. LJKNB is obliged to establish clear authority and responsibilities             aturan.
          Information Technology by        of the Board of Directors, Board of Commissioners and officials      2.    Mandatory bagi Pegadaian:
          Nonbank Financial Services       at each level of position related to the use of Information                Mengimplementasikan             praktik
          Institutions                     Technology in writing.                                                     tata kelola Perusahaan yang baik
                                        2. For LJKNBs that have an Information Technology supervisory                 sesuai dengan ketentuan, guna
                                           committee, the implementation of the duties and responsibilities           mendukung manajemen Teknologi
                                           of the Information Technology supervisory committee is                     Informasi yang efektif.
                                           realized through regular meetings which are documented in the        3.    Voluntary       bagi      Pegadaian:
                                           form of meeting minutes.                                                   Menciptakan budaya keterbukaan,
                                        3. Periodic meetings as referred to in number 2 can involve related           dokumentasi, dan ketegasan di
                                           work units at LJKNB and be conducted physically or virtually.              seluruh organisasi.
                                        4. The Information Technology steering committee determines             1.    General :
                                           the period for regular meetings as referred to in number 3 in              a. Increasing               efficiency,
                                           the written policy                                                             accountability                 and
                                                                                                                          transparency in Information
                                                                                                                          Technology management at PT
                                                                                                                          Pegadaian.
                                                                                                                      b. Emphasizing              openness,
                                                                                                                          documentation and firmness
                                                                                                                          helps the Company to achieve
                                                                                                                          a higher level of compliance
                                                                                                                          with regulations related to
                                                                                                                          Information Technology.
                                                                                                                      c. Reduce the risk of sanctions
                                                                                                                          and fines that may result from
                                                                                                                          rule violations.
                                                                                                                2.    Mandatory for Pegadaians:
                                                                                                                      Implement        good       corporate
                                                                                                                      governance          practices        in
                                                                                                                      accordance with regulations, to
                                                                                                                      support effective Information
                                                                                                                3.    Technology management.
                                                                                                                      Voluntary for Pegadaian:Create
                                                                                                                      a      culture      of      openness,
                                                                                                                      documentation and decisiveness
                                                                                                                      throughout the organization.




PT Pegadaian | 2023 Annual Report                                                                                                                   247
Page 248
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




              Peraturan Perundang-
                                                                     Penjelasan                                      Dampaknya terhadap Perusahaan
      No.          Undangan
                                                                     Explanation                                        Impacts on the Company
                   Regulation

      47    Peraturan           Menteri   1. Residen adalah orang perseorangan warga negara Indonesia           1.    Umum :
            Keuangan           Republik      dimanapun mereka bertempat tinggal, perusahaan atau                      Pegadaian        termasuk     dalam
            Indonesia     Nomor     51/      usaha bersama baik Indonesia ataupun asing yang didirikan                kategori    Residen    berdasarkan
            PMK.08/2019        Tentang       atau bertempat kedudukan di wilayah Republik Indonesia,                  PMK Nomor 51/PMK.08/2019 yang
            Penjualan    Surat   Utang       Bank Indonesia, Otoritas Jasa Keuangan, Lembaga Penjamin                 mana wajib tunduk pada ketentuan
            Negara Di Pasar Perdana          Simpanan, Badan Penyelenggara Jaminan Sosial, Badan                      yang diatur.
            Domestik Dengan Cara             Usaha Milik Negara dan/atau Badan Layanan Umum di bawah                  Dalam hal penawaran pembelian
            Private Placement                pembinaan Kementerian Keuangan, Pemerintah Daerah, dan/                  SUN terjadi kesepakatan, maka
            Regulation of the Minister       atau Dealer Utama.                                                       hasil kesepakatan antara PT
            of Finance of the Republic    2. Minimal nominal Penawaran Pembelian SUN dalam mata uang                  Pegadaian      dengan     Direktorat
            of Indonesia Number 51/          Rupiah yang dapat diajukan kepada Pemerintah oleh Bank                   Jenderal Pengelolaan Pembiayaan
            PMK.08/2019 concerning           Indonesia, OJK, LPS, BPJS, BUMN, BLU, Pemerintah Daerah                  dan Risiko akan dituangkan ke
            Sales of Government Debt         atau Dealer Utama adalah sebesar Rp250.000.000.000,00                    dalam dokumen kesepakatan.
            Securities in the Domestic       (dua ratus lima puluh miliar rupiah), dengan minimal nominal             Dalam hal tidak tercapainya
            Primary Market by Private        untuk 1 (satu) seri sebesar Rpl0.000.000.000,00 (sepuluh                 kesepakatan, Direktur Surat Utang
            Placement                        miliar rupiah) dan berlaku kelipatannya.                                 Negara      akan     menyampaikan
                                          3. Terkait dengan Penawaran Pembelian Surat Utang Negara                    laporan       tidak     tercapainya
                                             (SUN) terdapat dua kondisi yaitu mencapai kesepakatan dan                kesepakatan       kepada    Direktur
                                             tidak tercapai kesepakatan.                                              Jenderal yang dituangkan ke dalam
                                          4. Dalam hal terjadi kesepakatan dalam pembahasan, pokok-                   surat pemberitahuan penolakan
                                             pokok hasil pembahasan dituangkan dalam dokumen                          atas penawaran pembelian SUN.
                                             kesepakatan yang meliputi antara lain:                             2.    Mandatory bagi Pegadaian : -
                                             a. jenis SUN (SPN dan/atau Obligasi Negara);                       3.    Voluntary bagi Pegadaian :
                                             b. jenis kupon;                                                          Apabila Pegadaian akan melakukan
                                             c. mata uang;                                                            penempatan dana dalam bentuk
                                             d. status SUN (dapat diperdagangkan atau tidak dapat                     SUN khususnya Pembelian SUN
                                                 diperdagangkan);                                                     dengan cara Private Placement
                                             e. volume;                                                               maka harus patuh terhadap PMK
                                             f. jatuh tempo;                                                          Nomor 51/PMK.08/2019.
                                             g. Imbal Hasil atau harga;                                         1.    General :
                                             h. besaran kupon, dalam hal SUN dengan kupon; dan                        Pegadaian is included in the
                                             i. tanggal Setelmen                                                      Resident category based on PMK
                                          5. Dokumen kesepakatan ditandatangani oleh Direktur Surat                   Number 51/PMK.08/2019 which
                                             Utang Negara dengan pejabat yang berwenang mewakili Bank                 must comply with the regulated
                                             Indonesia, OJK, LPS, BPJS, BUMN, BLU, Pemerintah Daerah atau             provisions.
                                             Dealer Utama atau pejabat yang diberi kuasa.                             In the event that an agreement is
                                          6. Dalam hal tidak tercapai kesepakatan Direktur Surat Utang                reached in the offer to purchase
                                             Negara menyampaikan laporan tidak tercapainya kesepakatan                SUN, the results of the agreement
                                             kepada Direktur Jenderal.                                                between PT Pegadaian and the
                                          7. Berdasarkan laporan tidak tercapainya kesepakatan, Direktur              Directorate General of Financing
                                             Jenderal menyampaikan surat pemberitahuan penolakan atas                 and Risk Management will be
                                             Penawaran Pembelian SUN kepada Bank Indonesia, OJK, LPS,                 stated in the agreement document.
                                             BPJS, BUMN, BLU, Pemerintah Daerah, atau Dealer Utama.                   In the event that an agreement
                                                                                                                      is not reached, the Director of
                                          1. Resident is an individual Indonesian citizen wherever they               State Debt Securities will submit
                                             reside, a company or joint venture whether Indonesian or                 a report on the failure to reach an
                                             foreign which is established or domiciled in the territory of            agreement to the Director General
                                             the Republic of Indonesia, Bank Indonesia, Financial Services            which will be included in a letter
                                             Authority, Deposit Insurance Corporation, Social Security                notifying the rejection of the SUN
                                             Administering Agency, State-Owned Enterprise and/or Public               purchase offer.
                                             Service Agency under the guidance of the Ministry of Finance,      2.    Mandatory for Pegadaians: -
                                             Regional Government, and/or Main Dealer.                           3.    Voluntary for Pegadaians:
                                          2. The minimum nominal SUN Purchase Offer in Rupiah currency                If Pegadaian will place funds in the
                                             that can be submitted to the Government by Bank Indonesia,               form of SUN, especially purchasing
                                             OJK, LPS, BPJS, BUMN, BLU, Regional Government or Main                   SUN by private placement, it must
                                             Dealer is Rp250,000,000,000.00 (two hundred and fifty billion            comply with PMK Number 51/
                                             rupiah), with a minimum nominal value for 1 (one) series of              PMK.08/2019.
                                             Rpl0,000,000,000.00 (ten billion rupiah) and multiples apply.
                                          3. Regarding the Offer to Purchase Government Debt Securities
                                             (SUN), there are two conditions, namely reaching an agreement
                                             and not reaching an agreement.
                                          4. In the event that an agreement occurs during the discussion, the
                                             main points of the discussion results are stated in an agreement
                                             document which includes, among others:
                                             a. type of SUN (SPN and/or State Bonds);
                                             b. coupon type;
                                             c. currency;
                                             d. SUN status (tradable or non-tradable);
                                             e. volume;
                                             f. due date;
                                             g. Yield or price;
                                             h. coupon amount, in the case of SUN with a coupon; And
                                             i. Settlement date
                                          5. The agreement document is signed by the Director of
                                             Government Debt Securities with an authorized official
                                             representing Bank Indonesia, OJK, LPS, BPJS, BUMN, BLU,
                                             Regional Government or Main Dealer or authorized official.
                                          6. In the event that an agreement is not reached, the Director
                                             of State Debt Securities shall submit a report on the failure to
                                             reach an agreement to the Director General.
                                          7. Based on reports that an agreement was not reached, the
                                             Director General submitted a letter of notification of rejection
                                             of the SUN Purchase Offer to Bank Indonesia, OJK, LPS, BPJS,
                                             BUMN, BLU, Regional Government, or Main Dealer.




248                                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 249
Perubahan Kebijakan
Akuntansi
Change in Accounting Policies

Di tahun 2023, tidak terdapat perubahan kebijakan           In 2023, there were no material changes in accounting
Akuntansi yang bersifat material dan berdampak              policies that had an impact on the operational and
terhadap kinerja operasional dan keuangan Perseroan.        financial performance of the Company. Therefore, this
Dengan demikian, informasi tersebut tidak dapat             information cannot be provided.
disampaikan.




Informasi Kelangsungan Usaha
Business Continuity Information

Hal-Hal yang Berpotensi Berpengaruh                         Factors Potentially Affecting Business
terhadap Kelangsungan Usaha                                 Continuity

Kondisi yang penuh dengan ketidakpastian dari               The condition fraught with uncertainty from
ketegangan geopolitik akibat konflik antara Rusia dan       geopolitical tensions due to the conflict between
Ukraina yang disusul dengan risiko perang di Timur          Russia and Ukraine followed by the risk of war in
Tengah merupakan tantangan yang harus dihadapi              the Middle East is a challenge faced by all countries
oleh seluruh negara dalam upaya meningkatkan                in efforts to boost economic growth. The impact
pertumbuhan ekonomi. Pengaruh dari ketidakpastian           of this global uncertainty is also felt by Indonesia,
global ini juga dirasakan oleh Indonesia yang berdampak     which affects changes in various efforts to maintain
pada perubahan berbagai Upaya demi menjaga                  the momentum of economic growth amidst the
momentum pertumbuhan ekonomi di tengah risiko krisis        continuing risk of crisis. Similar conditions also require
yang terus membayangi. Kondisi serupa juga menuntut         PT Pegadaian to always be adaptive and responsive
PT Pegadaian untuk senantiasa adaptif dan responsif         to maintain the business continuity and operational
guna menjaga kelangsungan bisnis dan operasional            sustainability of the Company. To manage future
Perusahaan, sehingga untuk mengelola pertumbuhan            growth, Pegadaian will enhance existing strengths and
ke depan, Pegadaian akan meningkatkan faktor-faktor         optimize opportunities.
kekuatan yang ada dan memanfaatkan peluang secara
optimal.


Asesmen Manajemen terhadap                                  Management Assessment of Business
Kelangsungan Usaha                                          Continuity

Manajemen telah melakukan penilaian atas kemampuan          Management has assessed the Company’s ability
Perseroan untuk melanjutkan kelangsungan usahanya           to continue its business operations and is confident
dan berkeyakinan bahwa perusahaan memiliki sumber           that the company has the resources to continue its
daya untuk melanjutkan usahanya di masa mendatang.          business in the future. Additionally, Management does
Selain itu, Manajemen tidak melihat adanya ketidakpastian   not see any material uncertainties that could cast
material yang dapat menimbulkan keraguan yang               significant doubt on the Company’s ability to continue
signifikan terhadap kemampuan Perseroan untuk               its operations. In measuring and assessing factors that
melanjutkan usahanya. Dalam mengukur serta menilai          potentially significantly affect the Company’s business
hal-hal yang berpotensi berpengaruh signifikan terhadap     continuity, the parameters used by Management in




PT Pegadaian | 2023 Annual Report                                                                                249
Page 250
Analisis dan Pembahasan Manajemen
Management & Discussion Analysis




kelangsungan usaha Perseroan, parameter yang            conducting such measurements and assessments are
digunakan Manajemen dalam melakukan pengukuran          as follows:
dan penilaian tersebut adalah sebagai berikut:
1. Aspek Keuangan                                       1.   Financial Aspect
    a. Membandingkan saldo-saldo realisasi tahun             a. aComparing the realized balances in 2023 with
       2023 dengan Laporan Keuangan yang telah                  the Audited Financial Statements.
       diaudit.
    b. Menghitung kembali persentase fluktuasi yang        b. Recalculating the fluctuation percentages
       dilaporkan oleh Manajemen antara saldo-saldo           reported by Management between the actual
       aktual tahun 2023 dengan target anggaran/RKAP          balances in 2023 and the budget/target for
       tahun 2023 dan saldo-saldo aktual tahun 2022.          2023, as well as the actual balances in 2022.
2. Penilaian tingkat kesehatan Perusahaan               2. Assessment of the Company’s Health
    a. Melakukan        perhitungan     ulang     dan      a. Recalculating     and    comparing      financial
       membandingkan indikator kinerja keuangan               performance indicators between the realized
       antara realisasi tahun 2023 target anggaran/           results in 2023 and the budget/target for 2023
       RKAP tahun 2023 berdasarkan kriteria yang              based on the established criteria.
       telah ditetapkan.
    b. Melakukan        perhitungan     ulang     dan        b. Recalculating and comparing operational
       membandingkan indikator kinerja operasional              performance indicators between the realized
       antara realisasi tahun 2023 target anggaran/             results in 2023 and the budget/target for 2023
       RKAP tahun 2023 berdasarkan kriteria yang                based on the established criteria.
       telah ditetapkan.
    c. Melakukan        perhitungan     ulang     dan        c. Recalculating and comparing administrative
       membandingkan indikator kinerja administrasi             performance indicators between the realized
       antara realisasi tahun 2023 target anggaran/             results in 2023 and the budget/target for 2023
       RKAP tahun 2023 berdasarkan kriteria yang                based on the established criteria.
       telah ditetapkan.
    d. Melakukan        perhitungan     ulang     dan        d. Recalculating and comparing the Company’s
       membandingkan tingkat kesehatan Perusahaan               health level between the realized results in
       antara realisasi tahun 2023 dengan target                2023 and the budget/target for 2023 based on
       anggaran/RKAP tahun 2023 berdasarkan                     the established criteria.
       kriteria yang telah ditetapkan.


Asumsi yang Digunakan Manajemen                         Assumptions Used by Management
untuk Melakukan Asesmen                                 for Assessment

Selain aspek keuangan dan tingkat kesehatan             In addition to financial aspects and the Company’s
perusahaan, Manajemen juga mengambil beberapa           health level, Management also considers several
faktor yang menjadi pertimbangan dalam melakukan        factors in assessing business sustainability, as outlined
asesmen terhadap kelangsungan usaha, sebagaimana        in the following table:
tertuang tabel berikut ini:




250                                                                        Laporan Tahunan 2023 | PT Pegadaian
Page 251
                                          Tabel Asumsi RKAP Tahun 2024
                                          Table of RKAP Assumption in 2024
                           Asumsi                                   Prognosa 2023             Proyeksi 2024
                         Assumption                                 2023 Prognosis           2024 Projection
Makro                    GDP Growth (%)                                4,90-5,00                5,00-5,30
Macro                    Inflasi (%)                                    3,4-3,7                   2,4-3,5
                         Inflation (%)
                         Kurs (IDR/USD)                              14.815-15.098            14.768-15.086
                         Currency (IDR/USD)
                         7 Days RRR (%)                                      5,75               5,00-5,75
                         Hg. Emas (USD/T.ounce)                          1.919                  1.923-1.993
                         Price of Gold (USD/T.Ounce)
Internal                 STL (IDR/Gr)                                   926.651               917.811-966.667
                         Wacof (%)                                       5,90                   5,90-6,25


Berdasarkan kondisi dan asumsi di atas, perusahaan         Based on the conditions and assumptions above,
harus mampu untuk lebih adaptif dalam merespon             the Company should be able to be more adaptive in
perkembangan dan perubahan lingkungan perusahaan           responding to the dynamic developments and changes
yang dinamis. Selain hal tersebut, harga emas pada         in the business environment. Additionally, the price of
tahun depan diproyeksikan masih akan mengalami             gold next year is projected to continue fluctuating and
fluktuasi dan secara moderat akan mengalami                experience a moderate increase, presenting a distinct
sedikit peningkatan sehingga akan menjadi peluang          opportunity for the Company considering its current
tersendiri bagi Perusahaan mengingat portofolio            business portfolio is still predominantly comprised
bisnis perusahaan saat ini masih didominasi oleh bisnis    of pawn businesses, with the majority of collateral
gadai yang mayoritas beragunan emas dan perhiasan.         being gold and jewelry. As for the Company’s future
Adapun arah perusahaan kedepan adalah bertumbuh            direction, it aims to grow exponentially through the
secara eksponensial melalui pengoptimalan sinergi          optimization of ultra-micro synergies, modernization
ultra mikro dan modernisasi proses bisnis eksisting        of existing business processes, and development of
serta pembangunan kapabilitas pada lini bisnis baru.       capabilities in new business lines.




PT Pegadaian | 2023 Annual Report                                                                               251
Page 252
05
Fungsi Penunjang Bisnis
Business Support Function




      Fungsi Penunjang Bisnis
      Business Support Function

252                         Laporan Tahunan 2023 | PT Pegadaian
Page 253
                                    05



PT Pegadaian | 2023 Annual Report    253
Page 254
Fungsi Penunjang Bisnis
Business Support Function




Sumber Daya Manusia dan
Pengelolaan Talenta
Human Resources and Talent Management




254                                     Laporan Tahunan 2023 | PT Pegadaian
Page 255
Pegadaian memandang Sumber Daya Manusia                Pegadaian views Human Resources (HR) as valuable
(SDM) sebagai aset berharga bagi Perseroan untuk       asset for the Company to support business continuity
mendukung keberlangsungan bisnis dan menunjang         and support the Company’s operational activities.
aktivitas operasional Perseroan. Perseroan meyakini    The Company believes that having quality human
dengan memiliki SDM berkualitas menjadi salah satu     resources is one of basic capital for Pegadaian to grow
modal dasar bagi Pegadaian untuk tumbuh secara         continuously in better direction while providing the
berkesinambungan ke arah yang lebih baik sekaligus     best service and added value to customers.
memberikan layanan terbaik dan bernilai tambah
kepada para nasabah.


Atas dasar ini, Pegadaian berkomitmen untuk            On this basis, Pegadaian is committed to implementing
melaksanakan program pengelolaan SDM guna              an HR management program to create professional,
menciptakan SDM yang profesional, unggul, loyal,       excellent, loyal and competent human resources in
dan kompeten di bidangnya sehingga dapat               each of their fields hence they can help the Company’s
membantu kinerja Perseroan dalam menghadapi            performance in facing every existing challenge and
setiap tantangan yang ada dan merealisasikan tujuan    realizing the Company’s goals. HR management
Perseroan. Pengelolaan SDM ini dilakukan secara adil   implemented       fairly  and    responsibly,  starting
dan bertanggung jawab, mulai dari proses rekrutmen,    from recruitment process, career advancement
kesempatan peningkatan karier, pengembangan            opportunities,      competency      development,     to
kompetensi, hingga kesejahteraan terkait remunerasi.   prosperity in remuneration. The Company always
Perseroan senantiasa memberikan perhatian bagi         pays attention to its human resources in the form of
SDM yang dimiliki dalam bentuk pengembangan            competency development and prosperity level so that
kompetensi maupun tingkat kesejahteraan sehingga       it is able to increase the Company’s competitiveness
mampu meningkatkan daya saing dan akselerasi           and accelerate its performance.
kinerja Perseroan.


Sekilas Perkembangan Demografi                         Highlights on the Employees’
Karyawan                                               Demography Development

Di tahun 2023, jumlah karyawan Pegadaian adalah        In 2023, total employees of Pegadaian are 13,519
sebanyak 13.519 orang, mengalami pertumbuhan           people, increase 569 people or 4.39% compared to
sebanyak 569 orang atau 4,39% jika dibandingkan        2022 which was 12,950 people. This growth caused
dengan tahun 2022 yang sebanyak 12.950 orang.          by the transition of outsourced employees to organic
Pertumbuhan ini disebabkan oleh peralihan karyawan     employees.
outsourcing menjadi karyawan organik.


                                                                      Jumlah Karyawan 2019-2023 (orang)
                                                                          Total Employees in 2019-2023 (person)

        2019                                                                                       14.035



        2020                                                                                       14.237



        2021                                                                                       14.371



        2022                                                                                       12.950



        2023                                                                                       13.519




PT Pegadaian | 2023 Annual Report                                                                           255
Page 256
Fungsi Penunjang Bisnis
Business Support Function




Informasi lengkap mengenai demografi karyawan                            Complete information regarding the demographic of
Pegadaian dapat dilihat pada bab Profil Perusahaan                       Pegadaian employees can be seen in the Company
dalam Laporan Tahunan ini.                                               Profile chapter in this Annual Report.


Struktur Pengelola SDM                                                   HR Management Structure

Di tahun 2023, Direktorat Human Capital menjadi                          In 2023, the Human Capital Directorate became its
Direktorat sendiri setelah sebelumnya tergabung                          own Directorate after previously being merged with
bersama Direktorat Human Capital, Legal, dan                             the Human Capital, Legal and Compliance Directorate.
Compliance. Direktorat Human Capital bertanggung                         The Human Capital Directorate is responsible for
jawab atas pengelolaan SDM di lingkungan Pegadaian                       HR management within Pegadaian with the aim
dengan tujuan untuk menciptakan SDM yang andal                           of creating reliable HR hence it can support the
sehingga dapat menunjang kinerja positif Perseroan.                      Company’s positive performance.


Direktorat Human Capital memiliki 3 (tiga) divisi yang                   The Human Capital Directorate has 3 (three) divisions
bertujuan untuk mendukung pengelolaan SDM, yaitu                         which aim to support HR management, namely Human
Divisi Operasional Human Capital, Divisi Strategi                        Capital Operational Division, Human Capital Strategy
Human Capital, dan Divisi Pegadaian Corporate                            Division, and Pegadaian Corporate University Division.
University. Adapun tugas dan tanggung jawab masing-                      Duties and responsibilities of each division can be
masing divisi tersebut dapat dilihat sebagai berikut:                    seen as follows:


                                                 Direktorat Human Capital
                                                 Human Capital Directorate




   Divisi Operasional Human Capital              Divisi Strategi Human Capital        Divisi Pegadaian Corporate University
   Human Capital Operational Division            Human Capital Strategy Division      Pegadaian Corporate University Division




       Divisi                                                   Tugas dan Tanggung Jawab
    Division                                                     Duties and Responsibilities
Divisi             1.   Mengelola kegiatan penyusunan dan penyempurnaan kebijakan excellence operational dalam bidang
Operasional             pengelolaan alih daya yang meliputi penyediaan jasa pekerjaan dan pemborongan pekerjaan di Pegadaian
Human Capital           termasuk standarisasi ketentuan compensation dan benefit, sesuai dengan ketentuan yang berlaku.
Human Capital      2.   Mengarahkan kegiatan penyusunan kebijakan operasional bidang hubungan kepegawaian yang harmonis
Operational             guna tercapainya kesamaan visi, dan pemahaman yang seimbang antara pihak manajemen dengan
Division                karyawan dan serikat m pekerja.
                   3.   Mengarahkan kegiatan penyusunan dan penyempurnaan kebijakan excellence operational dalam bidang
                        human capital yang meliputi pengelolaan dan pengembangan aplikasi Human Capital Management
                        System (HCMS) sehingga dapat menyesuaikan dengan dinamika perubahan pengelolaan Human Capital
                        di Perusahaan.
                   4.   Mengarahkan kegiatan operasional dan administrasi penggajian dan tunjangan, kompensasi dan benefit
                        karyawan (baik yang bersifat finansial maupun non finansial), termasuk asuransi karyawan, pemberian
                        penghargaan (reward), perjalanan dinas, pakaian kerja, kompensasi pasca hubungan kerja, serta
                        pembinaan jasmani dan rohani.
                   5.   Mengarahkan kegiatan penyusunan kebijakan operasional, pengembangan, pengelolaan dan pelaksanaan
                        Talent Acquisition dan Onboarding karyawan sesuai dengan kebutuhan Perusahaan guna mendapatkan
                        resources calon karyawan dengan kualifikasi terbaik, efektif dan efisien.
                   6.   Mengarahkan konsolidasi resources Perseroan dalam melaksanakan berbagai aktivitas yang sama dan
                        tersebar berfokus pada peningkatan efisiensi, efektivitas dan standarisasi proses untuk mencapai tujuan
                        Perseroan.
                   1.   Manage the preparation and improvement of operational excellence policies in the field of outsourcing
                        management which includes the provision of work services and contracting work in Pegadaian including
                        standardization of compensation and benefit provisions, in accordance with applicable regulations.
                   2.   Directing the activities of preparing operational policies in the field of harmonious employment relations in
                        order to achieve a common vision, and a balanced understanding between management and employees and
                        labor unions.
                   3.   Directing the preparation and improvement of operational excellence policies in the field of human capital
                        which includes the management and development of the Human Capital Management System (HCMS)
                        application so that it can adjust to the dynamics of changes in Human Capital management in the Company.
                   4.   Directing the operational and administrative activities of payroll and allowances, compensation and employee
                        benefits (both financial and non-financial), including employee insurance, rewards, official travel, work clothes,
                        post-employment compensation, and physical and spiritual development.
                   5.   Directing the preparation of operational policies, development, management and implementation of Talent
                        Acquisition and Onboarding of employees in accordance with the needs of the Company in order to obtain
                        resources for prospective employees with the best qualifications, effectively and efficiently.
                   6.   Directing the consolidation of the Company's resources in carrying out various activities that are similar and
                        scattered.



256                                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 257
      Divisi                                               Tugas dan Tanggung Jawab
    Division                                                 Duties and Responsibilities
Divisi Strategi   1. Mengarahkan penyusunan, penyempurnaan, dan implementasi dari kebijakan, pedoman, prosedur (SOP),
Human Capital         strategi, rencana kerja sama dan Service Level Agreement (SLA) terkait Divisi Strategi Human Capital;
Human Capital     2. Mengarahkan, monitoring dan menyempurnakan implementasi pengelolaan rencana kerja dan anggaran
Strategy              biaya (RKAP) Divisi Strategi Human Capital;
Division          3. Mengarahkan, monitoring dan menyempurnakan pelaksanaan penelitian perkembangan dan permasalahan
                      terkini baik internal maupun eksternal terkait Divisi Strategi Human Capital;
                  4. Mengarahkan, monitoring dan menyempurnakan pengembangkan tools termasuk sarana prasarana IT
                      Divisi Strategi Human Capital;
                  5. Mengembangkan Human Capital sebagai business partner dengan membangun komunikasi dengan para
                      stakeholder baik internal & eksternal;
                  6. Mengarahkan dan monitoring handling complaint & contact point;
                  7. Mengarahkan, monitoring perumusan kajian dan analisa kebutuhan tenaga kerja (manpower planning)
                      yang sesuai dengan perencanaan tenaga kerja;
                  8. Mengarahkan, monitoring dan menyempurnakan pengelolaan Talent Management antara lain model
                      kompetensi, pemetaan talenta, pengembangan talenta, perencanaan suksesi serta mempertahankan
                      talenta;
                  9. Mengarahkan, monitoring dan menyempurnakan pengelolaan Career Path karyawan untuk mendukung
                      pengembangan karyawan melalui proses mutasi (promosi, rotasi dan demosi);
                  10. Mengembangkan Human Capital Analytic sebagai dasar pengambilan keputusan terkait aspek human
                      capital sebagai sumber perumusan dalam penerapan seluruh kebijakan Divisi Strategi Human Capital
                      secara berkelanjutan;
                  11. Mengarahkan, monitoring dan menyempurnakan terkait analisa, penyajian data dan laporan pada Divisi
                      Strategi Human Capital;
                  12. Mengarahkan, monitoring dan menyempurnakan pengelolaan desain organisasi yang meliputi perumusan
                      Organization Structure, Job Description, workload analysis dan Job Evaluation;
                  13. Mengarahkan, monitoring dan menyempurnakan pengelolaan compensation & benefit berdasarkan kajian
                      best practices & market competitiveness;
                  14. Mengarahkan, monitoring dan menyempurnakan pengelolaan reward program yang kompetitif berbasis
                      performance untuk mendukung peningkatan produktivitas karyawan;
                  15. Mengarahkan, monitoring dan menyempurnakan pengelolaan Performance Management System Individu.
                  16. Mengarahkan koordinasi dengan divisi terkait untuk peningkatan kinerja Divisi Strategi Human Capital
                      sesuai dengan tujuan perusahaan;
                  17. Mengarahkan pelaksanaan penetapan target kerja pada Unit Kerja di bawah koordinasinya;
                  18. Mewakili Perusahaan dalam kaitannya dengan pihak internal maupun eksternal berdasarkan kewenangan
                      yang diberikan Direksi sesuai ruang lingkup bidang tugasnya guna menjalankan kegiatan operasional di
                      Unit Kerjanya;
                  19. Melaksanakan penugasan-penugasan dari atasan sesuai dengan peran dan kompetensinya selama tidak
                      bertentangan dengan peraturan perundang-undangan serta norma dan etika yang berlaku dengan tujuan
                      untuk mencapai target/standar yang ditetapkan;
                  20. Mengimplementasikan standar etika perusahaan (code of conduct), budaya kerja, dan manajemen
                      perubahan pada Unit Kerjanya.
                  1. Directing preparation, refinement and implementation of policies, guidelines, procedures (SOP), strategies,
                      cooperation plans and Service Level Agreements (SLA) related to the Human Capital Strategy Division;
                  2. Directing, monitoring and perfecting the implementation of work plan and budget management (RKAP)
                      of Human Capital Strategy Division;
                  3. Directing, monitoring and perfecting the implementation of research on current developments and
                      problems both internally and externally related to the Human Capital Strategy Division;
                  4. Directing, monitoring and perfecting the development of tools including IT infrastructure for the Human
                      Capital Strategy Division;
                  5. Developing Human Capital as business partner by building communication with stakeholders both internal
                      & external;
                  6. Directing and monitoring complaint handling & contact points;
                  7. Directing, monitoring formulation of studies and analysis of labor needs (manpower planning) in
                      accordance with labor planning;
                  8. Directing, monitoring and improving Talent Management management, including competency models,
                      talent mapping, talent development, succession planning and talent retention;
                  9. Directing, monitoring and improving employee Career Path management to support employee
                      development through the transfer process (promotion, rotation and demotion);
                  10. Developing Human Capital Analytics as a basis for decision making related to human capital aspects as a
                      source for formulating all Human Capital Strategy Division policies on an ongoing basis;
                  11. Directing, monitoring and improving related analysis, data presentation and reports in the Human Capital
                      Strategy Division;
                  12. Directing, monitoring and perfecting organizational design management which includes the formulation
                      of Organization Structure, Job Description, workload analysis and Job Evaluation;
                  13. Directing, monitoring and improving compensation & benefits management based on studies of best
                      practices & market competitiveness;
                  14. Directing, monitoring and improving the management of performance-based competitive reward
                      programs to support increased employee productivity;




PT Pegadaian | 2023 Annual Report                                                                                           257
Page 258
Fungsi Penunjang Bisnis
Business Support Function




       Divisi                                               Tugas dan Tanggung Jawab
      Division                                               Duties and Responsibilities
                 15. Directing, monitoring and improving the management of the Individual Performance Management System.
                 16. Directing coordination with related divisions to improve performance of the Human Capital Strategy
                     Division in accordance with company goals;
                 17. Directing the implementation of work target setting in the Work Unit under coordination;
                 18. Representing the Company in relation to internal and external parties based on the authority granted by
                     the Board of Directors in accordance with the scope of the duties to carry out operational activities in
                     Work Units;
                 19. Fulfilling assignments from superiors in accordance with role and competence as long as do not conflict
                     with statutory regulations as well as applicable norms and ethics with the aim of achieving the targets/
                     standards that have been set;
                 20. Implementing company ethical standards (code of conduct), work culture and change management in
                     the work unit.

Divisi Pegadaian 1.   Mengarahkan kegiatan penyusunan & penyempurnaan kebijakan pengembangan implementasi, monitoring
Corporate             dan evaluasi program-program training akademi maupun Individual Development Program (lDP) pada
University            Pegadaian Corporate University berdasarkan hasil Training Need Analysis (TNA) dengan menggunakan
Pegadaian             pola Blended Learning Solutions (BLS).
Corporate        2.   Mengarahkan kegiatan pengelolaan operasional Pegadaian Corporate University berdasarkan prinsip-
University            prinsip yang ditetapkan Pegadaian Corporate University Governance.
Division         3.   Mengarahkan kegiatan penyusunan & penyempurnaan kebijakan, implementasi, dan pengelolaan
                      standardisasi tampilan fisik, fungsionalitas, dan fasilitas pendukung/penunjang kegiatan operasional
                      training lainnya sesuai ketentuan yang ditetapkan.
                 4.   Mengarahkan kegiatan penyusunan & penyempurnaan kebijakan, pengembangan, implementasi
                      infrastruktur pendukung baik yang bersifat aplikasi teknologi informasi maupun non teknologi informasi
                      guna mendukung efisiensi dan efektivitas pekerjaan di Pegadaian Corporate University.
                 5.   Mengarahkan kegiatan penyusunan & penyempurnaan kebijakan, pengembangan, implementasi
                      pengelolaan, monitoring & evaluasi program sertifikasi serta Lembaga Sertifikasi Profesi (LSP) Pegadaian.
                 1.   Directing activities for preparing & refining implementation development policies, monitoring and
                      evaluating academic training programs and the Individual Development Program (lDP) at Pegadaian
                      Corporate University based on results of Training Need Analysis (TNA) using the Blended Learning
                      Solutions (BLS) pattern.
                 2.   Directing operational management activities of Pegadaian Corporate University based on the principles
                      established by Pegadaian Corporate University Governance.
                 3.   Directing activities for preparing & refining policies, implementation and management of standardization
                      of physical appearance, functionality and supporting facilities/supporting other training operational
                      activities in accordance with established provisions.
                 4.   Directing activities for preparing & refining policies, developing and implementing supporting infrastructure
                      both in the form of information technology and non-information technology applications to support the
                      efficiency and effectiveness of work at Pegadaian Corporate University.
                 5.   Directing activities for preparing & refining policies, developing, implementing management, monitoring &
                      evaluating certification programs and the Pegadaian Professional Certification Institute (LSP).




Strategi Manajemen SDM                                             HR Management Strategy

Pengelolaan SDM di lingkungan Pegadaian dilakukan                  HR management within Pegadaian is carried out
secara    komprehensif     dan   berkesinambungan.                 comprehensively and continuously. The Company is
Perseroan      berkomitmen      untuk     senantiasa               committed to always paying attention to all employees,
memperhatikan seluruh karyawan, mulai dari proses                  starting from recruitment process until entering
rekrutmen hingga memasuki masa purnabakti                          retirement. Commitment to implement the best HR
(pensiun). Komitmen dalam melakukan pengelolaan                    management is also realized through management
SDM terbaik juga diwujudkan melalui pengelolaan                    that refers to applicable laws and regulations,
yang mengacu pada peraturan perundang-undangan                     especially regarding employment, as well as best
yang berlaku, khususnya terkait ketenagakerjaan,                   practices in HR management from both companies in
serta best practices dalam pengelolaan SDM baik dari               Indonesia and abroad.
perusahaan di Indonesia maupun mancanegara.


Rekrutmen                                                          Recruitment

Proses rekrutmen di lingkup Pegadaian dimulai                      Recruitment process within Pegadaian begins by
dengan membuat proyeksi kebutuhan karyawan                         making projection of employee needs for the current
untuk tahun berjalan hingga 5 (lima) tahun ke depan.               year to the next 5 (five) years. This projection always
Proyeksi ini senantiasa menyesuaikan dengan rencana                adapts to the plans and strategies that have been
dan strategi yang telah disusun Perseroan, baik untuk              prepared by the Company, both for short, medium and
jangka pendek, menengah, dan panjang. Proses                       long term. The recruitment process is also carried out
rekrutmen juga dilakukan dengan memperhatikan                      by paying attention to the principles of good corporate




258                                                                                      Laporan Tahunan 2023 | PT Pegadaian
Page 259
prinsip-prinsip tata kelola perusahaan yang baik yakni         governance, conducted transparently and openly to
dilakukan secara transparan dan terbuka bagi seluruh           all applicants without discriminating against gender,
pelamar tanpa membeda-bedakan jenis kelamin, suku,             ethnicity, race, or religion as long as the candidates
ras, etnis ataupun agama tertentu sepanjang para               meet the requirements set by the Company.
kandidat memenuhi persyaratan yang ditetapkan
Perseroan.


Perseroan melakukan proses rekrutmen melalui                   The Company conducting the recruitment process
beberapa channel penerimaan, seperti program                   through several recruitment channels, such as
recruitment goes to campus (campus hiring), job fair,          recruitment goes to campus (campus hiring)
serta publikasi iklan lowongan pekerjaan di samping            program, job fair, as well as publication of job vacancy
melalui website Pegadaian Karir dan juga di sosial             advertisement on Pegadaian Karir website and also on
media official milik Perseroan. Sampai dengan 31               the Company’s official social media. Until December 31,
Desember 2023, Perseroan melakukan perekrutan                  2023, the Company has recruited 28 new employees,
karyawan baru sebanyak 28 orang yang seluruhnya                all of them are contract employees and have been
adalah karyawan kontrak dan telah disesuaikan                  suited to Pegadaian’s needs. In general, the process
dengan kebutuhan Pegadaian. Secara umum, proses                of meeting employee needs up to onboarding can be
pemenuhan kebutuhan karyawan sampai dengan                     described as follows:
onboarding dapat digambarkan sebagai berikut:


                                                 Manpower Request Process
            Prosedur                                       Keterangan                              Dokumen Terkait
 No.                               PIC
            Procedure                                      Description                            Related Documents
1.     Strategi Perusahaan   SHC            1. Melakukan analisis Manpower Planning Nota Dinas Memorandum
       Strategy of the                         sesuai dengan kebutuhan Perseroan        Service Memorandum
       Company                              2. Melakukan diskusi dengan unit kerja
                                               terkait
                                            1. Implement Manpower Planning analysis
                                               according to the Company's needs
                                            2. Hold discussions with related work units
2.     Kebutuhan SDM         Unit Kerja     Membuat Hiring Plan                          Tercatat secara digital melalui
       HR Needs              Terkait        Make Hiring Plan                             aplikasi rekrutmen
                             Related Work                                                Registered digitally via recruitment
                             Units                                                       application
3.     Evaluasi Permintaan   SHC            Mengajukan pemenuhan SDM                     Tercatat secara digital melalui
       SDM                                  Apply for HR fulfillment                     aplikasi rekrutmen dan HCMS
       HR Request                                                                        Registered digitally via recruitment
       Evaluation                                                                        application and HCMS
4.     Approval Direktur     SHC            1. Melakukan monitoring jumlah               1.   Offering letter perjanjian
       HC/Terkait                              Manpower Planning yang telah disetujui    2.   PKWT/PKWTT
       Approval from the                    2. Mengajukan permohonan approval            1.   Offering letter of agreement
       Director of HC/                         Hiring Plan                               2.   PKWT/PKWTT
       Related                              1. Monitor the number of Manpower
                                               Planning that has been approved
                                            2. Submit request for Hiring Plan approval
5.     Induction/Onboard     SHC            Penempatan kerja                             Job description
                                            Job placement




Pengembangan Karier                                            Career Development

Pegadaian melaksanakan program pengembangan                    Pegadaian is running a career development program
karier yang bertujuan untuk memetakan penempatan               which aims to map the placement of human resources
SDM sesuai dengan kompetensinya dan struktur                   according to their competencies and organizational
organisasi. Program pengembangan karier dilakukan              structure. The career development program is
dengan mengidentifikasi profil kompetensi dan kinerja          carried out by identifying employee competency and
karyawan.                                                      performance profile.




PT Pegadaian | 2023 Annual Report                                                                                            259
Page 260
Fungsi Penunjang Bisnis
Business Support Function




Di samping itu, program pengembangan karier ini                   In addition, this career development program is
dilaksanakan untuk memberikan apresiasi dan evaluasi              implemented to provide appreciation and evaluation
bagi karyawan Pegadaian dalam rangka peningkatan                  for Pegadaian employees in order to improve the
kapabilitas dan kinerja Perseroan. Pengembangan                   Company’s capabilities and performance. Career
karier yang dilakukan Perseroan sepanjang tahun                   development carried out by the Company throughout
2023 adalah sebagai berikut:                                      2023 is as follows:



                                                Promosi dan Mutasi Karyawan
                                             Employees’ Promotion and Mutation
                Hasil Review
                                                            2023                                   2022
                Review Result
Promosi                                                     3.977                                  1.720
Promotion
Mutasi/Rotasi                                                530                                    984
Mutation/Rotation
Demosi                                                        1                                      6
Demotion


                          Rekrutmen Karyawan Tetap per Bulan di Sepanjang Tahun 2023
                                Recruitment of Permanent Employees per Month throughout 2023
                                        Bulan                                              Jumlah Karyawan Baru
                                        Month                                               Total New Employees
Januari | January                                                                                   1195
Februari | February                                                                                  2
Maret | March                                                                                        8
April | April                                                                                        8
Mei | May                                                                                            7
Juni | June                                                                                          1
Juli | July                                                                                          -
Agustus | August                                                                                     3
September | September                                                                                2
Oktober | October                                                                                   16
November | November                                                                                  7
Desember | December                                                                                  2



Penilaian Kinerja                                                 Performance Assessment

Pegadaian telah merancang Key Performance                         Pegadaian has designed Key Performance Indicator,
Indicator, penetapan target, pengukuran realisasi,                setting target, measuring realization, and monitoring
serta monitoring realisasi. Secara periodik, Perseroan            realization. Periodically, the Company carries
melaksanakan penilaian atas unjuk kerja dan                       out assessment of employee performance and
kompetensi karyawan yang selanjutnya digunakan                    competency which are then used as consideration for
sebagai    pertimbangan      atas   remunerasi     dan            the remuneration and development of the employees
pengembangan pegawai yang bersangkutan.                           concerned.


Key Performance Indicator terbagi menjadi 2 (dua),                Key Performance Indicator divided into 2 (two), namely
yaitu Key Performance Indicator Unit Kerja dan                    Work Unit Key Performance Indicator and Individual Key
Key Performance Indicator Individu. KPI Unit Kerja                Performance Indicator. Work Unit KPI is performance
adalah target kinerja yang merupakan cascading dari               target which is a cascading of company performance
target kinerja perusahaan yang dimulai dari Divisi,               target starting from Division, Regional Office, Area
Kantor Wilayah, Kantor Area, Kantor Cabang sampai                 Office, Branch Office to Branch/Sharia Service Unit.
dengan Unit Pelayanan Cabang/Syariah. Sedangkan                   Meanwhile, the Individual Key Performance Indicator is
Key Performance Indicator Individu adalah penilaian               assessment of individual performance within the work
kinerja individu di dalam unit kerja yang mendukung               unit that support the achievement of Work Unit Key
tercapaikan Key Performance Indicator Unit Kerja. Hasil           Performance Indicator. Results of the Individual Key
penilaian Key Performance Indicator Individu dijadikan            Performance Indicator assessment are used as part of
bagian dari pengembangan talenta bagi karyawan.                   talent development for employees.




260                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 261
Performance Management System yang dikembangkan          The Performance Management System developed
Perseroan pada tahun 2018 menggunakan 2 (dua)            by the Company in 2018 used 2 (two) assessment
variabel penilaian, yaitu Key Performance Indikator      variables, namely Key Performance Indicator (KPI)
(KPI) dengan bobot penilaian Kuantitatif dan Budaya      with Quantitative assessment weight and Company
Kerja Perusahaan dengan penilaian Kualitatif. Rincian    Work Culture with Qualitative assessment. Details of
penilaian Performance Management System adalah           Performance Management System assessment are as
sebagai berikut:                                         follows:


     Penilaian Kinerja
                                              Key Performance Indicator                Budaya Kerja
       Performance
                                                        (KPI)                          Work Culture
    Management System
                                      =
                                                        Bobot/ Weight                 Bobot/ Weight
        Bobot/ Weight
                                                            90%                             10%
            100%


Key Performance Indicator Individu, yang berisi          Individual Key Performance Indicator, which contain
target yang telah dicanangkan oleh manajemen,            targets that have been set by management, have
memiliki bobot hingga 90% dari keseluruhan total         a weight of up to 90% of the total performance
penilaian kinerja, meliputi penetapan target setting     assessment, including determining target setting
dan Performance Review dengan data yang telah            and Performance Review with data provided in the
disediakan pada aplikasi Management Information          Management Information System (MIS) application.
System (MIS). Sisanya, sebanyak 10% didapatkan           The remaining 10% is obtained from the Company’s
dari Budaya Kerja Perusahaan, yaitu penilaian atas       Work Culture, an assessment of employees’ ability
kemampuan karyawan dalam menampilkan perilaku            to display behavior that is in accordance with the
yang sesuai nilai-nilai Budaya Perusahaan dalam          Company’s Cultural values in daily activities such
aktivitas sehari-hari seperti AKHLAK (Amanah,            as AKHLAK (Trustworthy, Competent, Harmonious,
Kompeten, Harmonis, Loyal, Adaptif dan Kolaboratif).     Loyal, Adaptive and Collaborative). Company Culture
Penilaian Budaya Perusahaan dilakukan oleh atasan        Assessment is carried out by direct superior.
langsung.


Hasil penilaian digunakan untuk melakukan kebijakan      Results of the assessment are used to implement
pengelolaan SDM hingga ke level setiap individu.         HR management policies down to the level of each
Berdasarkan penilaian tersebut, Perseroan memiliki       individual. Based on this assessment, the Company
profil dari setiap karyawan yang akan menjadi            has profile of each employee which will be used as
bahan untuk melakukan kebijakan, seperti coaching        material for implementing policies, such as coaching
mentoring, pengembangan, serta reward dan                mentoring, development, as well as reward and
punishment.                                              punishment.


Pelatihan dan Pengembangan                               Training and Competency
Kompetensi                                               Development

Pegadaian    memberi    kesempatan   yang  sama          Pegadaian provides equal opportunities for every
bagi setiap karyawan untuk mengikuti program             employee to take part in competency development
pengembangan         kompetensi    yang   dapat          program that can encourage improvement in
mendorong peningkatan keahlian dan kapabilitas           employee skills and capabilities. Pegadaian organize
karyawan. Pegadaian menyelenggarakan program             this competency development program internally
pengembangan kompetensi ini secara internal dan          and open opportunities for employees to take
membuka kesempatan bagi karyawan untuk mengikuti         part in workshop, seminar and other competency
workshop, seminar dan program pengembangan               development programs from external educational and
kompetensi lainnya dari lembaga pendidikan dan           training institution.
pelatihan eksternal.




PT Pegadaian | 2023 Annual Report                                                                        261
Page 262
Fungsi Penunjang Bisnis
Business Support Function




Di tahun 2023, Perseroan telah menyusun strategi              In 2023, the Company has developed an HR
pengelolaan SDM terkait peningkatan kompetensi                management      strategy   related    to    increasing
yang diwujudkan melalui program-program sebagai               competency which is realized through the following
berikut:                                                      programs:
1. Peningkatan Digital Capability.                            1. Increasing Digital Capability.
2. Program Peningkatan Kompetensi Inti (Diklat                2. Core Competency Improvement Program (Young
   Penaksir Muda, Consultant Appraisal, Arise).                  Appraiser Training, Appraisal Consultant, Arise)
3. Branch Manager Course.                                     3. Branch Manager Course.
4. Global Leadership Forum.                                   4. Global Leadership Forum.
5. Pegadaian Talent Development Program.                      5. Pegadaian Talent Development Program.
6. Program Beasiswa MBA.                                      6. MBA Scholarship Program.
7. Pelatihan Short Courses International Direksi dan          7. International Short Courses Training for the Board
   Dewan Komisaris.                                              of Directors and Board of Commissioners.


Pegadaian telah mengikutsertakan sejumlah karyawan            Pegadaian has included a number of employees in
dalam program pelatihan dan pengembangan                      training and competency development program,
kompetensi, baik yang diselenggarakan secara in-              both held in-house and organized by third parties
house maupun diselenggarakan oleh pihak ketiga                using in-class, virtual learning and e-learning method.
dengan metode pembelajaran in-class, virtual learning,        Throughout 2023, total employees participating in
dan e-learning. Sepanjang tahun 2023, akumulasi               training and competency development programs was
karyawan yang mengikut program pelatihan dan                  549,435 participants.
pengembangan kompetensi adalah sebanyak 549.435
peserta .


Rincian program pelatihan dan pengembangan                    Details of training and competency development
kompetensi beserta biayanya dapat dilihat sebagai             program and its budget can be seen as follows:
berikut:


                                            Biaya Pelatihan SDM Tahun 2023
                                               Cost of HR Trainings in 2023
                    Jenis Program                              Jumlah Peserta                Jumlah Biaya (Rp juta)
                   Type of Program                            Total Attendance               Total Cost (Rp-million)
Training Bisnis Digital & IT                                                     505.290                        4.386,72
Digital Business & IT Training
Training Gadai & Emas                                                              4.494                        12.508,16
Pawn & Gold Training
Training Leadership                                                                5.192                        9,938,42
Leadership Training
Training Jaringan Operasional & Penjualan                                           1.174                       17.888,13
Operational & Sales Network Training
Training Bisnis Mikro                                                              2.944                        8.091,48
Micro Business Training
Training Bisnis Syariah                                                            2.294                        6.506,47
Sharia Business Training
Training Supporting                                                               23.775                       52.259,45
Training Supporting
Sertifikasi                                                                        4.272                       9.006,20
Certification




262                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 263
                                Biaya dan Rata-Rata Jumlah Jam Pelatihan Karyawan
                                  Cost and Average Number of Hours of Employee Training
                                            Anggaran         Realisasi                  Penyerapan
                       Realisasi 2023
    Keterangan                                2023             2022       Pertumbuhan    Anggaran           Anggaran 2024
                       Realization in
    Description                             Budget for      Realization      Growth       Budget            Budget for 2024
                            2023
                                              2023            in 2022                   Absorption
Biaya Pelatihan
Tenaga Kerja (Rp)
                      120.585.038.345 167.988.800.191 88.195.617.734           37%          72%             87.704.540.146
Cost of Employees’
Training
Rata-Rata Jumlah
Jam Pelatihan per
Karyawan (Jam)
                            146                  -              128            14%            -                    -
Average of Total
Training Hours per
employee



Pemenuhan Hak Karyawan                                            Fulfillment of Rights of the
                                                                  Employees

Perseroan berkomitmen untuk menjamin kesejahteraan                The Company is committed to ensuring the welfare
seluruh karyawan, salah satunya dengan memberikan                 of all employees, one of which is by providing
remunerasi bagi para karyawan yang memiliki kinerja               remuneration for employees who have good
baik. Remunerasi atau imbalan kerja yang diberikan                performance. Remuneration or employee benefits
oleh Perseroan merupakan bentuk komitmen imbal                    provided by the Company are a form of service
jasa kepada karyawan mencakup imbalan kerja jangka                commitment to employees including short-term, long-
pendek, jangka panjang, imbalan pascakerja serta                  term employee benefits, post-employment benefits
pesangon apabila terjadi pemutusan hubungan kerja.                and severance pay in the event of termination of
Imbalan kerja diberikan melalui gaji/honorarium,                  employment. Employee benefits are provided through
tunjangan-tunjangan, bonus, penghargaan masa kerja,               salary/honorarium, allowance, bonus, long service
hingga program kesehatan dan program pensiun                      appreciation, as well as health program and pension
bagi karyawan. Perseroan senantiasa berupaya untuk                program for employees. The Company always strives
memberikan struktur remunerasi yang kompetitif.                   to provide competitive remuneration structure.


                               Jumlah Remunerasi yang Diberikan kepada Karyawan
                                              Total Remuneration of the Employees
Jumlah Remunerasi Karyawan Tahun 2023                            Diberikan untuk
Total Employee Remuneration in 2023                              Provided to
Rp4.035.292.595.465                                              13.519 employees
Jumlah Remunerasi Karyawan Tahun 2022                            Diberikan untuk
Total Employee Remuneration in 2022                              Provided to
Rp3.863.481.434.993                                              12.950 employees


                                        Rasio Gaji Tertinggi dan Gaji Terendah
                                            Ratio of Highest Salary and Lowest Salary
                                    Rasio                                                 Skala Perbandingan
                                    Ratio                                                  Comparison Scale
Rasio gaji karyawan yang tertinggi dan terendah                                                   1:0,04
Ratio of highest and lowest employee salary
Rasio gaji Direksi yang tertinggi dan terendah                                                    1:0,85
Ratio of highest and lowest salary for the Board of Directors
Rasio gaji Dewan Komisaris yang tertinggi dan terendah                                             1:0,9
Ratio of highest and lowest salary for the Board of Commissioners
Rasio gaji Direksi yang tertinggi dan karyawan tertinggi                                          1: 0,34
Ratio of highest salary for the Board of Directors and for employees




PT Pegadaian | 2023 Annual Report                                                                                       263
Page 264
Fungsi Penunjang Bisnis
Business Support Function




                                    Jumlah Kepesertaan Pelatihan SDM
                                       Number of HR Training Participant
             Jenis Pelatihan                         2023                                     2022
             Type of Training                  (orang/employees)                        (orang/employees)
Pelatihan Leadership                                    5.192                                  2.491
Leadership Training
Pelatihan Bisnis                                        10.906                                26.025
Business Training
Pelatihan Supporting                                    23.775                                9.205
Supporting Training
e-Learning                                              491.113                               275.861
e-Learning
Lain-lain                                               18.449                                67.728
Etc
Jumlah                                               549.435                                  381.310
Total



Pembentukan Lingkungan Kerja yang                          Realization of Conducive Work
Kondusif                                                   Environment

Perseroan menganggap bahwa lingkungan kerja yang           The Company considers that conducive work
kondusif menjadi salah satu faktor pendukung dalam         environment is one of supporting factors in
mendorong kinerja karyawan. Untuk itu, Pegadaian           encouraging employee performance. By this reason,
berkomitmen untuk membentuk lingkungan kerja yang          Pegadaian is committed to creating a conducive work
kondusif untuk meningkatkan kesejahteraan karyawan,        environment to improve employee welfare, including
di antaranya dengan menyediakan tempat ibadah,             by providing places of worship, creating sports
membuat komunitas olahraga, dan mengadakan                 communities, and holding events on religious holidays.
acara-acara pada hari raya keagamaan.


Perseroan juga memberikan kesempatan kepada                The Company also provides opportunities for all
seluruh karyawan untuk mengembangkan dirinya               employees to develop themselves through various
melalui berbagai kegiatan di luar tanggung jawab           activities outside of performance responsibilities.
performa kinerja. Kegiatan-kegiatan seperti olahraga,      Activities such as sports, religious activities and other
kegiatan keagamaan, dan kegiatan hobi lainnya              hobby activities are expected to provide a platform
diharapkan mampu memberikan wadah kepada                   for each employee to get to know each other more
setiap karyawan untuk lebih mengenal satu sama lain        personally. With this personal introduction, it is
secara personal. Dengan pengenalan personal ini,           hoped that it will be able to create conducive work
diharapkan mampu membentuk lingkungan kerja yang           environment so that it can increase employee loyalty
kondusif sehingga dapat meningkatkan loyalitas dan         and performance productivity.
produktivitas kinerja karyawan.


Hubungan Industrial dan Kebebasan                          Industrial Relations and Freedom of
Berorganisasi                                              Organization

Perseroan senantiasa memberikan kebebasan bagi             The Company always providing freedom for each of its
setiap karyawannya untuk berkumpul, berpendapat,           employees to gather, express opinions and associate.
dan berserikat. Mengingat pentingnya hubungan              Considering the importance of industrial relations in
industrial dalam perusahaan, Pegadaian telah               the company, Pegadaian has provided facilities that
menyediakan fasilitas yang dapat mendukung                 can support the activities of its employees. In addition,
kegiatan karyawannya. Di samping itu, Perseroan juga       the Company also provides opportunities for each
memberikan kesempatan bagi setiap karyawannya              employee to develop by listening to suggestions for
untuk berkembang dengan mendengarkan usulan                improvements, opinions and criticism regarding the
perbaikan,   pendapat     maupun       kritik tentang      Company’s operations. Apart from providing freedom
operasional Perusahaan itu sendiri. Selain memberikan      to its employees, the Company also respects the
kebebasan kepada karyawannya, Perusahaan juga              freedom of opinion of each employee.
menghormati kebebasan berpendapat dari setiap
karyawan.




264                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 265
Perseroan     telah    mewujudkan     Undang-Undang         The Company has implemented Law No. 13 of 2003
No. 13 Tahun 2003 tentang Ketenagakerjaan dan               on the Employment and ILO Convention 87 which
ILO Convention 87 yang menjamin kebebasan                   guarantees the freedom of employees to join employees’
karyawan untuk bergabung dalam organisasi pekerja           organizations through the Workers Union. The ILO
melalui adanya Serikat Pekerja. Konvensi ILO turut          Convention also emphasize workers’ organizations
menegaskan tentang organisasi pekerja sebagai               as a means of liaison between employees and the
sarana penghubung antara karyawan dengan                    company in order to create harmonious relationship
perusahaan guna menciptakan hubungan harmonis               that is mutually beneficial to all parties, where this has
yang saling menguntungkan semua pihak, di mana              been implemented through an agreement between
hal ini telah dilaksanakan melalui kesepakatan antara       company management and the Workers Union as
manajemen perusahaan dan Serikat Pekerja yang               stated in the Collective Labor Agreement (PKB) which
tertuang dalam Perjanjian Kerja Bersama (PKB) yang          covers all Company employees.
mencakup seluruh karyawan Perseroan.


Seperti diatur dalam PKB, Perusahaan harus membantu         As regulated in the PKB, the Company must help
menyediakan sarana ataupun fasilitas yang dibutuhkan        provide the facilities needed by the Workers Union
oleh Serikat Pekerja dalam menjalankan kegiatan             to conduct operational activities. Management
operasional. Manajemen juga memberikan waktu                also provides dispensation time to Management
dispensasi kepada Pengurus dan/atau anggota Serikat         and/or Workers Union members who must resolve
Pekerja yang harus menyelesaikan permasalahan               employment issues. The PKB also stipulates that
ketenagakerjaan. Dalam PKB juga diatur ketentuan            management is prohibited from exerting pressure,
bahwa manajemen dilarang melakukan penekanan,               discrimination and intimidation against members and
diskriminasi, dan intimidasi kepada anggota dan             officials of the Workers Union.
Pengurus Serikat Pekerja.


Susunan Dewan Pengurus Pusat Serikat                        Composition of the Central Board
Pekerja Pegadaian Periode 2022-2024                         of Committees of Workers Union of
                                                            Pegadaian for 2020-2024 Period

Hingga akhir tahun 2023, jumlah anggota Serikat             By the end of 2023, the number of members of
Pekerja Pegadaian mencapai 13.519 orang, di mana            Pegadaian Workers Union reached 13,519 people,
jumlah anggota Serikat Pekerja Pegadaian mencapai           where total members of the Pegadaian Workers
100% dari jumlah keseluruhan karyawan. Adapun               Union reached 100% of the total number of Pegadaian
rincian susunan Dewan Pengurus Pusat Serikat Pekerja        employees. Details of the composition of the Central
Pegadaian Periode 2022-2024 dapat dilihat sebagai           Board of Commitees of Pegadaian Workers Union for
berikut:                                                    the 2022-2024 period can be seen as follows:


                     Ketua Umum                         Ketut Suhardiono
                      Chairman
                  Sekretaris Jenderal                   Rosyid Hamidi
                   General Secretary
                       Ketua I                          Mufriandi
                      Chairman I
                       Ketua II                         Marshali Aritonang
                      Chairman II
               Wakil Sekretaris Jenderal                Susetyo Adi
                Vice General Secretary
                      Bendahara                         Nur Fadilah Achyani
                       Treasurer
                   Wakil Bendahara                      Merina Wulandari
                    Vice Treasurer
                     Departemen
                     Department
      Departemen Perlindungan & Bantuan Hukum           •     Satriya Bratawijaya
            Department of Law Assisstance               •     Leonard Sirait
         Departemen Organisasi & Keanggotaan            •     Yosua Rino Pravitoadi Tewu
        Department of Organization & Membership         •     Franskel Wawan
           Departemen Usaha & Kesejahteraan             •     Anang Fajaranto
            Department of Business & Welfare            •     Cut Yusnidar




PT Pegadaian | 2023 Annual Report                                                                                265
Page 266
Fungsi Penunjang Bisnis
Business Support Function




                                                                                               •       Adi Riswan
                      Departemen Data & Informasi                                              •       Airlangga Ramadhan
                     Department of Data & Information                                          •       Lukman Arizal
                Departemen Penelitian & Kajian Strategis                                       •       Joko Mulyono
                 Department Research & Strategic Study                                         •       Widodo Nur Cahyono
                      Departemen Olah Raga & Seni                                              •       Bakti Abdillah
                       Department of Sports & Arts                                             •       Iswanto
                                                                                               •       Tanto Widyastono
                   Departemen Kerohanian & Sosial                                              •       I Dewa N Hrishikesananda
                   Department of Spirituality & Social                                         •       Epafras Ekahasta Christian
                          Departemen Humas                                                     •       Nursapto Edi Prabowo
                      Department of Public Relation                                            •       Crisda Wibawa Rusmayanti


Survei Engagement Karyawan                                                                         Employee Engagement Survey

Survei engagement karyawan merupakan salah satu                                                    The employee engagement survey is one of Company’s
upaya Perseroan dalam memperhatikan karyawannya                                                    efforts to care to its employees as best as possible,
sebaik mungkin yang mana hal tersebut sebagai                                                      which is a reflection of the Company’s sensitivity to
cerminan kepekaan Perusahaan kepada karyawannya.                                                   its employees. For this reason, Pegadaian routinely
Untuk itu, Pegadaian secara rutin melaksanakan                                                     carries out employee engagement survey, which is a
survei engagement karyawan, yang merupakan cara                                                    way to measure the level of employee engagement
yang dilakukan untuk mengukur tingkat keterikatan                                                  with the Company. The level of employee engagement
karyawan terhadap Perusahaan. Tingkat keterikatan                                                  is reflected in the enthusiasm, dedication and sense
karyawan tercermin dari semangat, dedikasi, dan rasa                                               of togetherness of all employees to achieve the
kebersamaan pada seluruh karyawan demi tercapainya                                                 Company’s goals and success.
tujuan dan keberhasilan Perseroan.


Tingkat keterikatan karyawan ini juga menggambarkan                                                This level of employee engagement also illustrates
bagaimana kesiapan Pegadaian akan menjadi High                                                     how Pegadaian is ready to become a High Performing
Performing Organization dan siap berkompetisi, baik                                                Organization and ready to compete, both in the
pada industri keuangan nasional maupun regional.                                                   national and regional financial industry. The Pegadaian
Employee Engagement Survey Pegadaian yang                                                          Employee Engagement Survey conducted in 2023 was
dilakukan pada tahun 2023 diikuti sebanyak 12.118                                                  attended by 12,118 employees or 99.4% of the total
karyawan atau 99.4 % dari total karyawan Pegadaian                                                 Pegadaian employees who contributed by voting in
yang berkontribusi dalam memberikan suaranya                                                       this survey.
dalam survei ini.


Uraian singkat hasil survei keterikatan karyawan di                                                Brief description of employee engagement survey
tahun 2023 :                                                                                       results in 2023:




                                                                                                                  Growth                 4,45
                                    SKOR

                  EMPLOYEE ENGAGEMENT 2023

                                                                                                                Teamwork                           4,51


                                  +0,20%                                                                                                                  4,44
                                                                                                                Management
                                                                                                                  Support
                             4,49
                                                                                                                                                                     4,54
                                                                                                                Basic Needs


AREA PENGEMBANGAN                                                                               AREA KEKUATAN
Employee Engagement Tahun 2023                                                                  Employee Engagement Tahun 2023
                           Dalam tujuh hari terakhir, saya mendapatkan pengakuan                                           Misi atau tujuan perusahaan membuat saya merasa bah-
                           atau pujian karen melakukan pekerjaan dengan baik.      Q8. Mission/ Porpose                    wa pekerjaan saya memberikan manfaat/penting.
Q4. Recognition

Q11. Progress              Dalam enam bulan terakhir, seseorang di tempat kerja    Q3. Opportunity To Do Best              Saya mendapatkan kesempatan untuk melakukan peker-
                           mengajak saya untuk berdiskusi tentang perkembangan                                             jaan yang terbaik setiap harinya
                           diri saya
Q5. Cares About Me                                                                 Q1. Know What’s Expected                Saya memahami apa yang perusahaan harapkan dan
                                                                                                                           pekerjaan saya
                           Lingkungan kerja saya peduli terhadap saya




266                                                                                                                              Laporan Tahunan 2023 | PT Pegadaian
Page 267
                                          Q12. Dalam setahun terakhir, saya berkesempatan untuk belajar dan mengembangkan
                                          diri di dalam pekerjaan                                                                                       4,51      +0,22
4,45                           Growth     Q11. Dalam enam bulan terakhir, seseorang di tempat kerja mengajak saya untuk                                           +0,28
                                          berdiskusi tentang perkembangan diri saya                                                                     4,40


                                                 Q10. Saya memiliki teman baik di tempat kerja
                                                                                                                                                        4,53      +0,14
                                                 Q9. Rekan kerja saya berkomunikasi untuk melakukan pekerjaan berkualitas
                                                 Q8. Misi atau tujuan perusahaan membuat saya merasa bahwa pekerjaan saya memberikan
                                                                                                                                                        4,48      +0,17
4,51                       Teamwork              manfaat/penting.
                                                 Q7. Saya dapat menyampaikan pendapat/ide di unit kerja saya                                            4,56      +0,20

                                                                                                                                                        4,48      +0,19



                                                         Q6. Lingkungan kerja saya mendukung pengembangan diri saya                                     4,47      +0,21
                                                         Q5. Lingkungan kerja saya peduli terhadap saya
                           Management                    Q4. Dalam tujuh hari terakhir, saya mendapatkan pengakuan atau pujian karen melakukan          4,41
4,44                         Support
                                                         pekerjaan dengan baik
                                                         Q3. Saya mendapatkan kesempatan untuk melakukan pekerjaan yang terbaik setiap harinya          4,29
                                                                                                                                                                  +0,19

                                                                                                                                                        4,57
                                                                                                                                                                  +0,30

                                                                  Q2. Saya mendapatkan fasilitas kerja yang diperlukan untuk mendukung saya             4,47      +0,19
                                                                  melakukan pekerjaan dengan benar                                                                +0,18
                                 Basic                            Q1. Saya memahami apa yang perusahaan harapkan dari pekerjaan saya                    4,62      +0,13
4,54                             Needs
                                                                                                                                      Nilai Tertinggi     Nilai Terendah




Perkembangan Pengelolaan SDM ke                                                 Future Development of Human
Depan                                                                           Resources Management

Pegadaian berkomitmen untuk terus mengembangkan                                 Pegadaian is committed to continuing to develop HR
pengelolaan SDM dengan mengacu pada arah dan                                    management by referring to the direction and strategy
strategi yang dituangkan dalam Rencana Jangka                                   outlined in the Company’s Long Term Plan. In general,
Panjang Perusahaan. Secara garis besar, rencana                                 the HR management and training plan in 2024 is as
pengelolaan dan pelatihan SDM di tahun 2024 adalah                              follows:
sebagai berikut:
1. Menumbuhkan Performance Driven Culture untuk                                 1. Developing Performance Driven Culture to increase
    peningkatan produktivitas perusahaan.                                          company productivity.
2. Menjadi partner dan membantu memberikan solusi                               2. Become partner and help provide solutions for the
    pencapaian Bisnis perusahaan.                                                  company’s business achievements.
3. Memperkuat        manajemen     Talenta  (Talent                             3. Strengthen Talent Management to develop highly
    Management) untuk mengembangkan talenta                                        competitive talents in order to produce future
    berdaya saing tinggi dalam rangka mencetak                                     leaders.
    pemimpin masa depan.
4. Memberikan dampak yang lebih luas terhadap                                   4. Provide a wider impact on business through an
    bisnis melalui sistem pengelolaan Human Capital                                integrated Human Capital management system.
    yang terintegrasi (Integrated Human Capital
    Management).


Pelatihan yang akan dilaksanakan pada tahun 2024                                Training that will be implemented in 2024 includes the
antara lain sebagaimana tabel berikut ini:                                      following table:


                                  Nama Pelatihan                                                                         Peserta
    No
                                   Training Name                                                                        Participant
1        Pegadaian Leadership Development Program (PLDP)                                                BOD-1, BOD-2, BOD-3,BOD-4, dan BOD-5
2        Training On Boarding                                                                           All level
3        Training Off Boarding                                                                          All level
4        Global Leadership Program                                                                      BOD, BOC
5        Leadership Shortcourse Luar Negri                                                              BOD
6        Training Audit dan Kepatuhan Operasional                                                       SPI
7        Training Branch Manager Course                                                                 Pemimpin Cabang/Branch Manager
8        Training Penaksir Muda                                                                         Penaksir/Estimator
9        Training Penaksir Madya                                                                        Penaksir/Estimator
10       Training Consultant Appraisal                                                                  Penaksir/Estimator
11       Training Gemologist                                                                            Penaksir/Estimator




PT Pegadaian | 2023 Annual Report                                                                                                                                          267
Page 268
Fungsi Penunjang Bisnis
Business Support Function




                                Nama Pelatihan                                            Peserta
 No
                                 Training Name                                           Participant
12    Bullion Service Competencies                                    All Level
13    Training Manajemen Resiko (Ahli Madya MR)                       Pemimpin Cabang/Branch Manager
14    Training Analis Risiko                                          Pengelola UPC/S/UPC/S Manager
15    Training APU PPT PPPSPM                                         Pemimpin Cabang/Branch Manager
16    Training Risk Management (GRC)                                  All Level
17    Training & Sertifikasi Direksi                                  Direksi/Director
18    Sertifikasi Penaksir Muda                                       Penaksir Muda/ Young Estimator
19    Pegadaian Specialist Development Program (PSDP) Bidang Bisnis   All Level
20    RCC/Sertifikasi Ulang Penaksir                                  Penaksir/Estimator




268                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 269
PT Pegadaian | 2023 Annual Report   269
Page 270
06
Tata Kelola Perusahaan
Corporate Governance




      Tata Kelola Perusahaan
      Corporate Governance

270                      Laporan Tahunan 2023 | PT Pegadaian
Page 271
                                    06



PT Pegadaian | 2023 Annual Report    271
Page 272
Tata Kelola Perusahaan
Corporate Governance




Prinsip Umum Governansi Korporat
General Principles of Corporate Governance


Penerapan prinsip governansi korporat dianggap                The implementation of corporate governance
penting sebagai salah satu proses menjaga                     principles is considered important as one of the
keberlangsungan bisnis sehingga diharapkan dapat              processes of maintaining business continuity so that it
menciptakan persaingan yang sehat dan iklim usaha             is expected that it could create healthy competition and
yang kondusif. Governansi korporat menjadi salah satu         a conducive business climate. Corporate governance
pilar utama pada konsep pembangunan berkelanjutan             is one of the main pillars of the concept of sustainable
atau     sustainability development    agar    dapat          development so that it may form the foundation of a
membentuk fondasi iklim investasi yang sehat. Bagi            healthy investment climate. For investors, corporate
investor, governansi korporat juga menjadi salah satu         governance is also a fundamental factor in assessing
faktor fundamental dalam menilai kinerja Perseroan            the Company’s sustainable performance into the
yang berkelanjutan hingga masa mendatang.                     future.


                                                Ruang Lingkup GCG
                                                    GCG Scope

                                                       Governance Korporat dalam Arti Luas
                                                       Corporate Governance in a Broad Sense

          Transparansi
          Transparency
                                                       Governance Korporat dalam Arti Sempit
                                   Pemerintah         Corporate Governance in the Narrow Sense                 Kreditur
                                   Government                                                                  Creditur

         Akuntabilitas                                      RUPS                    Dewan Komisaris
         Accountability                                     AGMS                 Board of Commissioners



                                                                            Direksi
                                                                       Board of Directors
         Responsibilitas
          Responsibility



                                                          Pejabat                           Pejabat
         Independensi                                     Officials                         Officials
         Independency



                                                                        Karyawan/Staff
      Fairness/ Kewajaran                                               Employee /Staff
            Fairness
                                                                      Manajemen Korporat
                                    Pemasok                               Corporate                            Kreditur
                                    Supplier                             Management                            Creditur

                                                                          Masyarakat
                                                                           Society




Saat ini, prinsip-prinsip governansi korporat mengalami       Currently, the principles of corporate governance are
perkembangan seiring dengan berkembangnya                     developing along with the development of the business
lingkungan bisnis pada dunia usaha. Prinsip tersebut          environment. This principle focuses on ethically based
menitikberatkan        pada     hubungan      pemangku        stakeholders and company relationship, a fair and
kepentingan dan perusahaan yang berlandaskan                  transparent performance accountability process,
etika, proses pertanggungjawaban kinerja secara               material information as a consideration for decision
wajar dan transparan, mempertimbangkan informasi              making, and carrying out responsibilities towards
yang material sebagai pertimbangan pengambilan                society and the environment in order to contribute to
keputusan, serta melaksanakan tanggung jawab                  sustainable development.
terhadap       masyarakat     dan     lingkungan   agar
berkontribusi pada pembangunan berkelanjutan.




272                                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 273
Prinsip Dasar dan Komitmen
serta Perkembangan Penerapan
Governansi Korporat Secara
Berkelanjutan di Lingkup Pegadaian
Basic Principles and Commitment as well as the Development
of Sustainable Governance Implementation in Pegadaian

Dasar-Dasar dan Komitmen                                     Foundation and Commitment in
Penerapan Tata Kelola Perusahaan                             Implementing Good Corporate
yang Baik                                                    Governance

Komitmen dan Prinsip Penerapan                               Commitment and Principles for
Governansi Korporat di Lingkup                               Implementing Corporate Governance in
Pegadaian                                                    Pegadaian

Pegadaian senantiasa melakukan evaluasi atas                 Pegadaian always evaluate the development of
perkembangan      praktik   governansi     korporat          corporate governance practices as a commitment
sebagai komitmen untuk terus berinovasi dalam                to continue innovate in perfecting the governance
menyempurnakan penerapan governansi di lingkup               implementation within the Company’s organizational
keorganisasian Perseroan. Pegadaian mempercayai              scope. Pegadaian believes that the implementation of
bahwa penerapan governansi Perusahaan korporat               corporate governance encourages strength in facing
mendorong kekuatan dalam menghadapi setiap                   every future challenge and becomes a business entity
tantangan ke depan dan menjadi entitas usaha dengan          with competitive competencies.
kompetensi yang kompetitif.


Penerapan Tata Kelola Perusahaan yang baik di                The implementation of good corporate governance at
PT Pegadaian selaras dengan Pedoman Umum                     PT Pegadaian is in line with the 2021 General Guidelines
Governansi Korporat Indonesia (PUGKI) Tahun 2021             for Indonesian Corporate Governance (PUGKI)
yang diterbitkan oleh Komite Nasional Kebijakan              published by the National Committee for Governance
Governance (KNKG)           melalui penerapan prinsip        Policy (KNKG) through the implementation of
governansi korporat berlandaskan pada 4 (empat)              corporate governance principles based on 4 (four)
pilar, yaitu Perilaku Beretika, Akuntabilitas, Transparan,   pillars, namely Ethical Behavior, Accountability,
dan Keberlanjutan. Adapun informasi mengenai                 Transparency,     and      Sustainability.  Information
prinsip governansi korporat serta penerapannya di            regarding the principles of corporate governance and
lingkup Perusahaan diuraikan sebagai berikut:                the implementation within the Company is described
                                                             as follows:




PT Pegadaian | 2023 Annual Report                                                                                273
Page 274
Tata Kelola Perusahaan
Corporate Governance




       Prinsip                                Penjelasan                                         Penerapan di Pegadaian
      Principles                              Description                                      Implementation in Pegadaian
 Perilaku Beretika   Dalam melaksanakan kegiatannya, korporasi senantiasa               Perusahaan                 mengedepankan
 Ethical Behavior    mengedepankan         kejujuran,     memperlakukan       semua     kepentingan seluruh stakeholders dengan
                     pihak dengan hormat (respect), memenuhi komitmen,                  memperhatikan       prinsip-prinsip   Good
                     membangun serta menjaga nilai-nilai moral dan kepercayaan          Corporate Governance dan berpedoman
                     secara konsisten. Korporasi memperhatikan kepentingan              kepada Pedoman Standar Etika Bisnis dan
                     pemegang saham dan pemangku kepentingan lainnya                    Perilaku sebagaimana telah disahkannya
                     berdasarkan asas kewajaran dan kesetaraan (fairness) dan           Peraturan Direksi No. 56 Tahun 2022
                     dikelola secara independen sehingga masing-masing organ            tentang Standar Etika Bisnis dan Perilaku.
                     perusahaan tidak saling mendominasi dan tidak dapat                The Company prioritizes the interests of
                     diintervensi oleh pihak lain.                                      all stakeholders by paying attention to the
                     In conducting its activities, the corporation always prioritizes   principles of Good Corporate Governance
                     honesty, treats all parties with respect, commitment,              and is guided by the Standard Guidelines
                     build and maintain moral values and trust consistently.            for Business Ethics and Behavior as has
                     Corporation pay attention to the interests of shareholders         been ratified by Regulation of the Board
                     and other stakeholders based on the principles of fairness         of Directors No. 56 of 2022 concerning
                     and equality and are managed independently so that each            Business Ethics and Behavior Standards.
                     corporate organ does not dominate the other and cannot
                     be intervened by other parties.
 Akuntabilitas       Korporasi dapat mempertanggungjawabkan kinerjanya                  Perusahaan menerapkan kejelasan fungsi,
 Accountability      secara transparan dan wajar. Untuk itu Korporasi harus             pelaksanaan dan pertanggungjawaban
                     dikelola secara benar, terukur dan sesuai dengan                   masing-masing bagian dalam Perusahaan
                     kepentingan korporat dengan tetap memperhitungkan                  sebagaimana       diatur   dalam      Struktur
                     kepentingan pemegang saham dan pemangku kepentingan.               Organisasi dan Tata Kerja Perusahaan.
                     Akuntabilitas merupakan prasyarat yang diperlukan untuk            The     Company        implements       clarity
                     mencapai kinerja yang berkelanjutan.                               in    functions,     implementation        and
                     Corporation should be accountable for its performance              responsibilities of each part of the Company
                     transparently and fairly. Corporation must be managed              as regulated in the Organizational Structure
                     correctly, measurably and in accordance with corporate             and Work Procedures of the Company.
                     interests while still taking into account the interests of
                     shareholders and stakeholders. Accountability is necessary
                     prerequisite for achieving sustainable performance.
 Transparansi        Untuk menjaga objektivitas dalam menjalankan bisnis,               Perusahaan     menyampaikan      laporan
 Transparency        korporasi menyediakan informasi yang material dan                  Tahunan yang merupakan kewajiban
                     relevan dengan cara yang mudah diakses dan dipahami                perusahaan kepada regulator dalam
                     oleh pemangku kepentingan. Korporasi mengambil                     rangka keterbukaan kepada stakeholders.
                     inisiatif untuk mengungkapkan tidak hanya masalah yang             The Company submit an annual report
                     disyaratkan oleh peraturan perundang-undangan, tetapi              which is the company’s obligation to the
                     juga hal yang penting untuk pengambilan keputusan oleh             regulator in the context of openness to
                     pemegang saham, kreditur dan pemangku kepentingan                  stakeholders.
                     lainnya.
                     To maintain objectivity in running business, corporation
                     provide material and relevant information in a way that
                     is easily accessible and understood by stakeholders.
                     Corporation take the initiative to disclose not only issues
                     required by statutory regulations, but also matters that are
                     important for decision making by shareholders, creditors
                     and other stakeholders.
 Keberlanjutan       Korporasi mematuhi peraturan perundang-undangan                    Perusahaan       menerapkan       keuangan
 Sustainability      serta berkomitmen melaksanakan tanggung jawab                      keberlanjutan di dalam kegiatan proses
                     terhadap masyarakat dan lingkungan agar berkontribusi              bisnis Perusahaan dan disampaikan melalui
                     pada pembangunan berkelanjutan melalui kerjasama                   Sustainability Report pada tiap tahunnya.
                     dengan semua pemangku kepentingan terkait untuk                    The Company implements sustainable
                     meningkatkan kehidupan mereka dengan cara yang selaras             finance in the Company’s business process
                     dengan kepentingan bisnis dan agenda pembangunan                   activities and is submitted through a
                     berkelanjutan.                                                     Sustainability Report every year.
                     Corporation complies with statutory regulations and is
                     committed to fulfilling its responsibilities towards society
                     and the environment in order to contribute to sustainable
                     development by collaborating with all relevant stakeholders
                     to improve their lives in a way that is consistent with business
                     interests and the sustainable development agenda.




274                                                                                        Laporan Tahunan 2023 | PT Pegadaian
Page 275
Selain penerapan pilar-pilar tersebut, Perseroan                Apart from implementing these pillars, the Company
juga menerapkan 8 (delapan) prinsip governansi                  also implements 8 (eight) principles of corporate
korporat yang berisi hak-hak pemegang saham,                    governance which contain the rights of shareholders
pemangku kepentingan dan pemenuhannya, aturan                   and stakeholders, basic rules regarding management,
pokok tentang pengelolaan, serta pengawasan atas                as well as supervision over corporate management in
pengelolaan korporasi di Indonesia, termasuk aspek              Indonesia, including ethical aspects, risk management,
etika, manajemen risiko, dan pengungkapan. Prinsip-             and disclosure. These principles are divided into 3
prinsip tersebut terbagi dalam 3 (tiga) kelompok,               (three) groups, namely:
yakni:
1. Kelompok prinsip pertama, kedua, dan ketiga                  1. The first, second and third groups of principles
    adalah prinsip yang mengatur fungsi pengurusan                 are principles that regulate the management
    dan pengawasan korporasi, yaitu Direksi dan                    and supervision functions of corporations,
    Dewan Komisaris;                                               namely the Board of Directors and the Board of
                                                                   Commissioners;
2. Kelompok prinsip keempat, kelima, dan keenam                 2. The fourth, fifth and sixth groups of principles are
   adalah prinsip yang mengatur proses dan keluaran                principles that regulate the processes and outputs
   yang dihasilkan oleh Direksi dan Dewan Komisaris;               produced by the Board of Directors and the Board
                                                                   of Commissioners;
3. Kelompok prinsip ketujuh dan kedelapan adalah                3. The seventh and eighth groups of principles are
   prinsip yang mengatur pemilik sumberdaya, yang                  principles that regulate resource owners, who will
   terutama akan menerima manfaat dari pelaksanaan                 primarily receive benefits from the implementation
   governansi korporat.                                            of corporate governance.


Prinsip-prinsip penerapan governansi korporat beserta           The principles of implementing corporate governance
penjelasan penerapan dalam lingkup Perseroan                    along with an explanation of implementation within
diuraikan sebagai berikut:                                      the scope of the Company are described as follows:


        Prinsip                            Definisi                                         Penjelasan
       Principles                         Definition                                        Description
 Prinsip 1
 Principle 1
 Peran dan Tanggung        Direksi dan Dewan Komisaris menjalankan     Peran dan tanggung jawab Direksi dalam melakukan
 Jawab Direksi dan         peran dan tanggung jawabnya        secara   pengelolaan korporasi serta peran dan tanggung
 Dewan Komisaris           independen untuk menciptakan nilai yang     jawab Dewan Komisaris dalam melakukan pengawasan
 Roles and                 berkelanjutan untuk kepentingan terbaik     atas pengelolaan korporasi oleh Direksi. Di samping
 Responsibilities of the   jangka panjang korporasi dan pemegang       itu, Prinsip ini mengatur penilaian kinerja Direksi dan
 Board of Directors        saham,      dengan      mempertimbangkan    Dewan Komisaris dan anggotanya masing-masing,
 and Board of              kepentingan para pemangku kepentingan.      penanganan benturan kepentingan yang terjadi pada
 Commissioners             The Board of Directors and Board of         anggota Direksi dan anggota Dewan Komisaris serta
                           Commissioners fulfill their roles and       peningkatan kompetensi anggota Direksi dan anggota
                           responsibilities independently to create    Dewan Komisaris.
                           sustainable value for the long-term         The role and responsibilities of the Board of Directors
                           best interests of the corporation and       in conducting corporate management and the role
                           shareholders, taking into account the       and responsibilities of the Board of Commissioners
                           interests of stakeholders.                  in supervising corporate management by the Board
                                                                       of Directors. In addition, this Principle regulates
                                                                       performance assessment of the Board of Directors and
                                                                       Board of Commissioners and their respective members,
                                                                       handling conflicts of interest that occur among
                                                                       members of the Board of Directors and members of
                                                                       the Board of Commissioners as well as increasing the
                                                                       competence of members of the Board of Directors and
                                                                       members of the Board of Commissioners.




PT Pegadaian | 2023 Annual Report                                                                                         275
Page 276
Tata Kelola Perusahaan
Corporate Governance




        Prinsip                          Definisi                                           Penjelasan
       Principles                       Definition                                          Description
 Prinsip 2
 Principle 2
 Komposisi dan         Anggota Direksi dan anggota Dewan              Mengharuskan pemilihan dan penetapan anggota
 Remunerasi Direksi    Komisaris dipilih dan ditetapkan sedemikian    Direksi dan anggota Dewan Komisaris dilakukan
 dan Dewan Komisaris   rupa sehingga komposisi Direksi sebagai        sedemikian rupa sehingga Direksi dan Dewan
 Composition and       organ pengelolaan dan komposisi Dewan          Komisaris masing-masing sebagai organ pengelolaan
 Remuneration of the   Komisaris sebagai organ pengawasan             dan pengawasan memiliki komposisi anggota dengan
 Board of Directors    adalah beragam dan masing-masing               pengetahuan, kemampuan, dan keahlian yang
 and Board of          terdiri dari para Direktur dan Komisaris       dibutuhkan sesuai dengan perannya masing-masing.
 Commissioners         yang    memiliki komitmen, pengetahuan,        Di samping itu, Prinsip ini menekankan pentingnya
                       kemampuan, pengalaman dan keahlian             kebijakan remunerasi untuk mendorong anggota
                       yang dibutuhkan untuk memenuhi secara          Direksi dan anggota Dewan Komisaris mengutamakan
                       tepat peran pengelolaan Direksi dan peran      kepentingan jangka panjang korporasi berdasarkan
                       pengawasan Dewan Komisaris.                    prinsip     keberlanjutan,    serta    mengharuskan
                       Remunerasi dirancang        untuk    secara    pengungkapan kebijakan dan informasi remunerasi
                       efektif     menyelaraskan      kepentingan     yang diterima oleh Direksi dan Dewan Komisaris
                       anggota Direksi dan anggota Dewan              secara transparan dan akuntabel.
                       Komisaris dengan kepentingan jangka            Requires selection and appointment of member of
                       panjang korporasi dan penciptaan nilai         the Board of Directors and members of the Board
                       yang berkelanjutan.                            of Commissioners fulfilled in particular way that the
                                                                      Board of Directors and Board of Commissioners, as
                       Member of the Board of Directors and           management and supervisory organs, respectively,
                       member of the Board of Commissioners           have a composition of members with the knowledge,
                       are selected and appointed in particular       abilities and expertise required in accordance with
                       way that the composition of the Board of       their respective roles. In addition, this Principle
                       Directors as a management organ and the        emphasizes the importance of remuneration policies
                       composition of the Board of Commissioners      to encourage member of the Board of Directors and
                       as supervisory organ are diverse and           member of the Board of Commissioners to prioritize
                       each consists of the Board of Directors        long-term interests of the corporation based on
                       and the Board of Commissioners who             sustainability principles, and require disclosure of
                       have commitment, knowledge, abilities,         remuneration policies and information received by the
                       experience and expertise needed to             Board of Directors and Board of Commissioners in a
                       appropriately fulfill the management role of   transparent and accountable manner.
                       the Board of Directors and the supervisory
                       role of the Board of Commissioners.
                       Remuneration is designed to effectively
                       align the interests of members of the Board
                       of Directors and members of the Board of
                       Commissioners with the long-term interests
                       of the corporation and sustainable value
                       creation.
 Prinsip 3
 Principle 3
 Hubungan Kerja        Direksi dan Dewan Komisaris memiliki           Menekankan pentingnya hubungan kerja yang erat,
 antara Direksi dan    hubungan kerja yang erat, terbuka,             terbuka, konstruktif, profesional, saling percaya
 Dewan Komisaris       konstruktif, profesional dan saling percaya    antara Direksi dan Dewan Komisaris dalam mencapai
 Work Relationship     untuk kepentingan terbaik korporasi.           kepentingan terbaik korporasi. Prinsip 3 ini juga
 between the           The Board of Directors and the Board           mengatur perlunya Dewan Komisaris mengakses
 Board of Directors    of Commissioners have close, open,             informasi yang lengkap serta pentingnya anggota
 and the Board of      constructive, professional and mutually        Direksi dan Dewan Komisaris memahami implikasi
 Commissioners         trusting work relationship for the best        struktur kepemilikan korporasi terhadap pelaksanaan
                       interests of the corporation.                  perannya.
                                                                      Emphasizes the importance of a close, open,
                                                                      constructive, professional, mutually trusting work
                                                                      relationship between the Board of Directors and
                                                                      the Board of Commissioners in achieving the best
                                                                      interests of the corporation. Principle 3 also regulates
                                                                      the need for the Board of Commissioners to access
                                                                      complete information and the importance of members
                                                                      of the Board of Directors and Board of Commissioners
                                                                      understanding the implications of the corporate
                                                                      ownership structure for the implementation of their
                                                                      roles.




276                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 277
        Prinsip                           Definisi                                           Penjelasan
       Principles                        Definition                                          Description
 Prinsip 4
 Principle 4
 Perilaku Etis          Korporasi     memiliki   komitmen     untuk     Korporasi perlu untuk membuat pernyataan secara
 Ethical Behavior       bertindak secara etis dan bertanggung           berkala tentang komitmen korporasi tidak hanya
                        jawab, menegakkan nilai-nilai dan budaya        mematuhi peraturan perundang-undangan yang
                        organisasi.                                     berlaku, namun juga komitmen untuk bertindak etis
                        Corporation is committed to acting ethically    dan bertanggung jawab.
                        and responsibly, upholding the values and       Corporation need to make regular statement about
                        culture of the organization.                    corporate commitment not only to comply with
                                                                        applicable laws and regulations, but also commitment
                                                                        to act ethically and responsibly.
 Prinsip 5
 Principle 5
 Manajemen Risiko,      Korporasi menjalankan praktik governansi        Direksi harus mengimplementasikan governansi,
 Pengendalian Intern    korporat     yang     terintegrasi   dengan     sistem pengendalian internal dan manajemen risiko,
 dan Kepatuhan          penerapan sistem pengendalian internal          dan sistem manajemen kepatuhan secara terintegrasi
 Risk Management,       dan manajemen risiko, serta sistem              sebagai bagian dari strategi, perangkat manajemen,
 Internal Control and   manajemen kepatuhan yang efektif dalam          dan praktik yang dijalankan korporasi dalam
 Compliance             rangka mendukung pencapaian sasaran,            berbisnis secara bertanggung jawab (responsible
                        visi, misi, tujuan, maupun target kinerja       business) sebagai warga korporat yang baik (good
                        korporat dalam menjalankan bisnis secara        corporate citizen). Dewan Komisaris memantau
                        berintegritas.                                  dan menyampaikan masukan terhadap efektivitas
                        Corporation        integrates      corporate    penerapan governansi, sistem pengendalian internal
                        governance       practices      with      the   dan manajemen risiko, dan sistem manajemen
                        implementation of internal control and          kepatuhan korporat yang dilaksanakan secara
                        risk management system, as well as an           terintegrasi oleh Direksi.
                        effective compliance management system          The Board of Directors shall implement governance,
                        in order to support the achievement of          internal control and risk management system, and
                        corporate target, vision, mission, objectives   compliance management system in an integrated
                        and performance targets in conducting           manner as part of the strategy, management tools
                        business with integrity.                        and practices of the corporation in doing responsible
                                                                        business as a good corporate citizen. The Board of
                                                                        Commissioners monitors and provides input on the
                                                                        effectiveness of implementing governance, internal
                                                                        control and risk management system, and corporate
                                                                        compliance management system which implemented
                                                                        in an integrated manner by the Board of Directors.
 Prinsip 6
 Principle 6
 Pengungkapan dan       Korporasi membuat pengungkapan yang             Korporasi harus memiliki kerangka governansi
 Transparansi           akurat dan tepat waktu mengenai semua           yang mampu memberikan keyakinan yang dapat
 Disclosure and         hal yang material tentang korporasi.            menghasilkan pengungkapan yang akurat dan tepat
 Transparency           Corporation makes accurate and timely           waktu mengenai semua hal yang material tentang
                        disclosures regarding all material matters      korporasi, yang meliputi kondisi dan kinerja keuangan,
                        on corporation.                                 kepemilikan atas korporasi, dan governansi korporat.
                                                                        Corporation shall have governance framework that
                                                                        is able to provide confidence that can produce
                                                                        accurate and timely disclosures regarding all material
                                                                        matters regarding the corporation, which includes
                                                                        financial condition and performance, ownership of the
                                                                        corporation, and corporate governance.




PT Pegadaian | 2023 Annual Report                                                                                         277
Page 278
Tata Kelola Perusahaan
Corporate Governance




        Prinsip                          Definisi                                            Penjelasan
       Principles                       Definition                                           Description
 Prinsip 7
 Principle 7
 Hak-hak Pemegang      Korporasi melindungi dan memfasilitasi          Pemenuhan hak pemegang saham dan perlakuan adil
 Saham                 pelaksanaan hak pemegang saham dan              bagi pemegang saham, bagaimana cara kerjasama
 Shareholder Rights    memastikan perlakukan yang adil terhadap        aktif antara korporasi dengan pemegang sahamnya
                       pemegang saham, termasuk pemegang               dilaksanakan serta pelaksanaan sebagian hak
                       saham minoritas. Semua pemegang saham           pemegang saham secara efektif melalui RUPS.
                       memiliki kesempatan untuk mendapatkan           Fulfillment of shareholder rights and fair treatment
                       ganti rugi yang efektif atas pelanggaran        for shareholders, how active cooperation between
                       hak-hak mereka.                                 corporation and shareholders is carried out as well as
                       Corporation protect and facilitate the          effective implementation of some shareholder rights
                       exercise of shareholder rights and ensure       through the GMS.
                       fair treatment of shareholders, including
                       minority shareholders. All shareholders
                       have opportunity to obtain effective redress
                       for violations of their rights.
 Prinsip 8
 Principle 8
 Hak-hak Pemangku      Korporasi mengakui hak-hak pemangku             Peran Direksi dan Dewan Komisaris mengintegrasikan
 Kepentingan           kepentingan      yang    ditetapkan    dalam    aspek keberlanjutan dalam model bisnis korporasi,
 Stakeholders Rights   peraturan perundang- undangan yang              melaksanakan pelibatan pemangku kepentingan, serta
                       berlaku atau suatu perjanjian yang              memastikan perlindungan terhadap hak-hak para
                       disepakati oleh korporasi dan mendorong         pemangku kepentingan. Dewan Komisaris memantau
                       kerja sama aktif dengan pemangku                pengintegrasian semua aspek tersebut di atas yang
                       kepentingan dalam menciptakan kekayaan,         dilakukan oleh Direksi.
                       lapangan kerja, dan keberlanjutan usaha         The role of the Board of Directors and Board of
                       yang sehat secara finansial.                    Commissioners is to integrate sustainability aspects into
                       Corporation       recognize      stakeholders   the corporate business model, carry out stakeholders
                       rights as stipulated in applicable laws and     engagement, and ensure the protection of the rights
                       regulations or agreement of corporation         of stakeholders. The Board of Commissioners monitors
                       and     encourage      active     cooperation   the integration of all the above aspects carried out by
                       with stakeholders in creating wealth,           the Board of Directors.
                       employment       opportunities     and    the
                       sustainability of financially sound business.




Dasar Penerapan Governansi Korporat                            Foundation of Corporate Governance
                                                               Implementation

Perseroan senantiasa berkomitmen secara penuh                  The Company is always fully and consistently
dan konsisten dalam menerapkan prinsip governansi              committed to implementing the principles of
korporat yang berlandaskan pada sejumlah ketentuan             corporate governance which are based on the
dan aturan berikut:                                            following provisions and rules:
1. UU No. 19 Tahun 2003 tentang Badan Usaha Milik              1. Law No. 19 of 2003 concerning State-Owned
   Negara.                                                         Enterprises.
2. UU No. 40 Tahun 2007 tentang Perseroan                      2. Law No. 40 of 2007 concerning Limited Liability
   Terbatas sebagaimana telah diubah dengan UU                     Companies as amended by Law No. 6 of 2023
   No. 6 Tahun 2023 tentang Penetapan Peraturan                    concerning Stipulation of Government Regulation
   Pemerintah Pengganti UU No. 2 Tahun 2022                        in Lieu of Law No. 2 of 2022 concerning Job
   tentang Cipta Kerja Menjadi Undang-Undang.                      Creation to becomes Law.
3. Peraturan Menteri BUMN No. PER-01/MBU/01/2015               3. Regulation of Minister of State-Owned Enterprises
   tentang     Pedoman     Penanganan     Benturan                 No. PER-01/MBU/01/2015 concerning Guidelines
   Kepentingan di Lingkungan Kementerian BUMN.                     for Handling Conflicts of Interest within the
                                                                   Ministry of BUMN.
4. Peraturan Menteri Badan Usaha Milik Negara                  4. Regulation of the Minister of State-Owned
   Nomor PER-2/MBU/03/2023 tentang Pedoman                         Enterprises No. PER-2/MBU/03/2023 concerning
   Tata Kelola dan Kegiatan Korporasi Signifikan                   Guidelines for Governance and Significant
   Badan Usaha Milik Negara                                        Corporate Activities of State-Owned Enterprises




278                                                                                   Laporan Tahunan 2023 | PT Pegadaian
Page 279
5. Peraturan Menteri BUMN No. PER-3/MBU/03/2023               5. Regulation of Minister of State-Owned Enterprises
   tentang Organ dan Sumber Daya Manusia Badan                   No. PER-3/MBU/03/2023 concerning Organs and
   Usaha Milik Negara                                            Human Resources of State-Owned Enterprises
6. POJK No. 31/POJK.05/2016 tanggal 29 Juli 2016              6. POJK No. 31/POJK.05/2016 dated July 29, 2016
   tentang Usaha Pergadaian.                                     concerning Pawn Business.
7. Anggaran Dasar Perseroan.                                  7. Articles of Association of the Company.
8. Pedoman Umum Governansi Korporat Indonesia                 8. General Guidelines for Indonesian Corporate
   (PUGKI) Tahun 2021 yang dikeluarkan oleh Komite               Governance (PUGKI) for 2021 issued by the
   Nasional Kebijakan Governance (KNKG).                         National Governance Policy Committee (KNKG).


Jejak Langkah dan Peta Jalan serta                            Milestones and Road Map as well as
Pencapaian atas Pengembangan                                  Achievement in the Development of
Governansi Korporat                                           Corporate Governance

Jejak Langkah Governansi Korporat                             Milestones of Pegadaian Corporate
Pegadaian                                                     Governance

Pegadaian berfokus pada pembangunan dan                       Pegadaian focuses on developing and implementing
penerapan prinsip dan praktik governansi korporat             corporate governance principles and practices which
sejalan dengan pembenahan industri dan dunia usaha            in accordance with improvement of industry and
oleh Pemerintah Indonesia selaku regulator. Sejak             businesses by Indonesian Government as a regulator.
tahun 2008, Pegadaian telah melakukan penilaian               Since 2008, Pegadaian has carried out assessment
atas penerapan governansi korporat yang dilakukan             of the corporate governance implementation
oleh pihak independen, serta senantiasa melakukan             by independent parties, and continues to make
perbaikan sejalan dengan komitmen Pegadaian dalam             improvement in line with Pegadaian’s commitment to
penerapan prinsip dan praktik governansi korporat.            implementing corporate governance principles and
Adapun jejak langkah Pegadaian dalam penilaian                practices. Pegadaian’s steps in assessing corporate
governansi korporat adalah sebagai berikut:                   governance are as follows:


           Asesmen GCG oleh pihak independen, mendapatkan skor 83,27
   2008
           GCG assessment by independent party with a score of 83.27

           Asesmen GCG oleh pihak independen, mendapatkan skor 87,41
   2011
           GCG assessment by independent party with a score of 87.41

           •   Asesmen GCG BPKP, mendapatkan skor 78,78
           •   Pembuatan Pedoman GCG, CoC dan Board Manual
   2012
           •   GCG assessment from BPKP, with a score of 78.78
           •   Development of GCG Guidelines, CoC and Board Manual

           Asesmen GCG oleh pihak independen, mendapatkan skor 89,22
   2014
           GCG assessment by independent party, with a score of 89.22

           Asesmen GCG oleh pihak independen, mendapatkan skor 91,63
   2015
           GCG assessment by independent party, with a score of 91.63

           •   Asesmen GCG oleh pihak independen, mendapatkan skor 96,19
           •   Survei Pemahaman terhadap GCG Code, CoC, dan PPG, oleh pihak independen
           •   Pengkinian Pedoman GCG, CoC dan Board Manual, dibantu oleh pihak independen
   2017
           •   GCG assessment by independent party, with a score of 96.19
           •   Survey for the Understanding of GCG Code, CoC and PPG, by independent party
           •   Updating GCG Guidelines, CoC and Board Manual, assisted by independent party




PT Pegadaian | 2023 Annual Report                                                                             279
Page 280
Tata Kelola Perusahaan
Corporate Governance




           •   Asesmen GCG oleh pihak independen, mendapatkan skor 98,21
           •   Sampling penerapan GCG di 6 Kanwil oleh pihak independen
           •   Pembentukan Komite Kredit, Komite Aset dan Liabilitas (ALCO), Komite Produk, Komite Investasi dan
               Kapital, dan Komite Human Capital, yang seluruhnya berada di bawah Direksi
           •   Survei Pemahaman terhadap GCG Code, CoC, PPG dan WBS oleh Tim Survei Pegadaian
           •   Pengesahan Kebijakan Business Continuity Management System (BCMS)
           •   Pengesahan tentang Budaya Kerja
   2018
           •   GCG assessment by independent party, with a score of 98.21
           •   Sampling of GCG implementation in 6 Regional Offices by independent party
           •   Establishment of Credit Committee, Asset and Liability Committee (ALCO), Product Committee, Investment
               and Capital Committee, and Human Capital Committee, all under the Board of Directors
           •   Survey for Understanding of GCG Code, CoC, PPG and WBS by Pegadaian Survey Team
           •   Approval of Business Continuity Management System (BCMS) Policy
           •   Ratification of Work Culture

           •   Asesmen GCG oleh pihak independen, mendapatkan skor 98,45
           •   Pembentukan Komite Nominasi & Remunerasi yang disatukan dengan Komite Manajemen Risiko di bawah
               Dewan Komisaris
           •   Pengukuran Tingkat Pemahaman terhadap GCG Code, CoC, PPG dan WBS oleh Divisi Compliance
           •   Pembentukan Komite Teknologi Informasi di bawah Direksi
           •   Pengkinian GCG Code dan Code of Conduct
           •   Pengesahan Roadmap GCG 2019-2023
           •   Pengesahan Roadmap Manajemen Risiko
           •   Pengesahan Tata Kelola Kebijakan Perseroan
           •   Pengesahan Kebijakan Manajemen Risiko Perseroan
           •   Pedoman Penilaian Profil Risiko
           •   Pedoman Pengendalian Gratifikasi
   2019
           •   GCG assessment by independent party, with a score of 98.45
           •   Establishment of Nomination & Remuneration Committee integrated with the Risk Management Committee
               under the Board of Commissioners
           •   Measurement of the Understanding Level of the GCG Code, CoC, PPG and WBS by the Compliance Division
           •   Establishment of Information Technology Committee under the Board of Directors
           •   Updated GCG Code and Code of Conduct
           •   Ratification of the 2019-2023 GCG Roadmap
           •   Ratification of the Risk Management Roadmap
           •   Ratification of Corporate Governance Policies
           •   Ratification of the Company’s Risk Management Policy
           •   Risk Profile Assessment Guidelines
           •   Gratification Control Guidelines




280                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 281
           •   Asesmen GCG oleh pihak independen, mendapatkan skor 98,60
           •   Pemisahan Komite Manajemen Risiko, Nominasi & Remunerasi menjadi Komite Pemantau Risiko dan Komite
               Nominasi dan Remunerasi
           •   Sertifikasi Sistem Manajemen Anti Penyuapan ISO 37001:2016 pada 2 Unit Kerja yaitu Divisi Pengadaan &
               Logistik dan Kantor Cabang Syariah Kramat Raya
           •   Pengesahan Pedoman Penerapan Program APU & PPT
           •   Pengesahan Pedoman Program Anti Fraud
           •   Pengesahan Pedoman Penerapan Kepatuhan
           •   Pedoman Interaksi Hubungan Induk Perusahaan & Anak Perusahaan
           •   Pengesahan Pedoman Sistem Manajemen Anti Penyuapan
           •   Pengesahan Pedoman Penanganan Benturan Kepentingan
           •   Pengesahan Kebijakan Umum Manajemen Risiko dan Kepatuhan
           •   Pengesahan Kebijakan Umum Teknologi Informasi
           •   Pengesahan Kebijakan Umum Pengadaan dan Manajemen Aset Tetap
           •   Pengesahan Kebijakan Umum Pengendalian Internal
           •   Pengesahan Kebijakan Perkreditan Pegadaian
           •   Pengesahan Pedoman Sistem Manajemen Anti Penyuapan
           •   Pengesahan Pedoman Program Anti Fraud
           •   Pengesahan Pedoman Penanganan Benturan Kepentingan
           •   Pengesahan Pedoman Penerapan APU PPT
           •   Pengesahan Pedoman Penerapan Kepatuhan
           •   Pengesahan Pedoman Restrukturisasi Kredit
           •   Pengesahan Pedoman Key Risk Indicator (KRI)
           •   Pengesahan Pedoman Loss Event Management (LEM)
           •   Pengukuran Tingkat Pemahaman APU & PPT
           •   Pengukuran Tingkat Pemahaman Kepatuhan
           •   Pengukuran Tingkat Pemahaman terhadap GCG Code, CoC, PPG, dan WBS
           •   Sosialisasi Pedoman Penanganan Benturan Kepentingan
   2020
           •   GCG assessment by independent party, with a score of 98.60
           •   Separation of the Risk Management, Nomination & Remuneration Committee into a Risk Monitoring
               Committee and Nomination and Remuneration Committee
           •   ISO 37001:2016 Anti-Bribery Management System Certification in 2 Work Units, the Procurement & Logistics
               Division and the Kramat Raya Syariah Branch Office
           •   Ratification of the APU & CFT Program Implementation Guidelines
           •   Ratification of Anti Fraud Program Guidelines
           •   Ratification of Compliance Implementation Guidelines
           •   Interaction Guidelines for the Relationship of the Parent Company & Subsidiary
           •   Ratification of Anti-Bribery Management System Guidelines
           •   Ratification of Guidelines for Handling Conflicts of Interest
           •   Ratification of General Risk Management and Compliance Policies
           •   Ratification of the General Information Technology Policy
           •   Ratification of the General Policy for Procurement and Management of Fixed Assets
           •   Ratification of General Internal Control Policy
           •   Ratification of Pegadaian Credit Policy
           •   Ratification of Anti-Bribery Management System Guidelines
           •   Ratification of Anti Fraud Program Guidelines
           •   Ratification of Guidelines for Handling Conflicts of Interest
           •   Ratification of APU PPT Implementation Guidelines
           •   Ratification of Compliance Implementation Guidelines
           •   Ratification of Credit Restructuring Guidelines
           •   Ratification of Key Risk Indicator (KRI) Guidelines
           •   Ratification of Loss Event Management (LEM) Guidelines
           •   Measurement of APU & PPT Understanding Level
           •   Measurement of the Level of Understanding of Compliance
           •   Measurement of the level of understanding of the GCG Code, CoC, PPG and WBS
           •   Socialization of Guidelines for Handling Conflicts of Interest




PT Pegadaian | 2023 Annual Report                                                                                   281
Page 282
Tata Kelola Perusahaan
Corporate Governance




           •   Asesmen GCG dengan metode self-assessment, mendapatkan skor 98,88
           •   Mengikuti Program Corporate Governance Perception Index (CGPI), mendapatkan skor 87,71 dengan
               kategori “Most Trusted Companies”
           •   Mengikuti kegiatan Unit Pengendalian Gratifikasi (UPG) Award
           •   Pengesahan Kebijakan Perusahaan Anak Pengesahan Kebijakan Umum Teknologi Informasi dan Manajemen
               Inovasi
           •   Pengesahan Pengkinian Peraturan Direksi tentang Komite Human Capital
           •   Pengesahan Pedoman Governance Risk Compliance (GRC)
           •   Pengesahan Pedoman Sistem Manajemen Mutu
           •   Pengesahan Pedoman Strategi Manajemen Risiko
           •   Pengesahan Pedoman Profil Risiko Kantor Wilayah
           •   Pengesahan Pedoman Risk Register
           •   Pengesahan Pedoman Kajian Risiko Produk dan/atau Aktivitas Baru
           •   Pengesahan Pedoman Manajemen Risiko Teknologi Informasi (MRTI)
           •   Pengesahan Pedoman Data Governance
           •   Pengesahan Pedoman Manajemen Layanan Teknologi Informasi
           •   Pengesahan Pedoman Restrukturisasi Kredit
           •   Pengesahan Pedoman Rapat Direksi
           •   Pengesahan Pedoman Perpajakan
           •   Pengesahan Pedoman Transaksi Keuangan Melalui Layanan Cash Management System (CMS)
           •   Pengesahan Pengkinian Pedoman Business Continuity Management System (BCMS)
           •   Pengesahan Pengkinian Pedoman Pengadaan Barang dan Jasa
           •   Pengesahan Pengkinian Pedoman Batas Kewenangan Pengadaan Barang dan Jas
           •   Pengesahan Pengkinian Pedoman Sistem Manajemen Keamanan Informasi (SMKI)
           •   Sertifikasi ISO 37001:2016 Sistem Manajemen Anti Penyuapan pada 3 Unit Kerja yaitu Direktorat Sumber
               Daya Manusia, Kantor Wilayah IX, Kantor Cabang Syariah Kramat Raya
           •   Penerapan SMAP pada pada Kantor Cabang Seluruh Indonesia
           •   Pengukuran Tingkat Pemahaman Pedoman Pengendalian Gratifikasi
           •   Pengukuran Tingkat pemahaman Pedoman Penanganan Benturan Kepentingan
           •   Pengukuran Tingkat Kepatuhan Karyawan di Kantor Wilayah, Kantor Area, dan Kantor Cabang
           •   Program Diseminasi Media Sosialisasi Pesan Anti Gratifikasi
           •   Program Webinar Antikorupsi
           •   Program Webinar Sistem Manajemen Anti Penyuapan
   2021
           •   GCG assessment using the self-assessment method, with a score of 98.88
           •   Participated in the Corporate Governance Perception Index (CGPI) Program, with a score of 87.71 in the
               “Most Trusted Companies” category
           •   Participation in the Gratification Control Unit (UPG) Award
           •   Ratification of Subsidiary Company Policies Ratification of General Information Technology and Innovation
               Management Policies
           •   Ratification for Regulation Update of the Board of Directors on Human Capital Committee
           •   Ratification of Governance Risk Compliance (GRC) Guidelines
           •   Ratification of Quality Management System Guidelines
           •   Ratification of Risk Management Strategy Guidelines
           •   Ratification of Regional Office Risk Profile Guidelines
           •   Ratification of Risk Register Guidelines
           •   Approval of the Risk Assessment Guidelines for New Products and/or Activities
           •   Ratification of Information Technology Risk Management Guidelines (MRTI)
           •   Ratification of Data Governance Guidelines
           •   Ratification of Information Technology Service Management Guidelines
           •   Ratification of Credit Restructuring Guidelines
           •   Ratification for the Guidelines of the Meeting of the Board of Directors
           •   Ratification of Tax Guidelines
           •   Ratification of Financial Transaction Guidelines Through Cash Management System (CMS) Services
           •   Ratification of Business Continuity Management System (BCMS) Guidelines Update
           •   Ratification of the Updated Guidelines for Procurement of Goods and Services
           •   Ratification of Updated Guidelines for Authority Limits for Procurement of Goods and Suits
           •   Ratification of Updated Information Security Management System (ISMS) Guidelines
           •   ISO 37001:2016 Certification Anti-Bribery Management System in 3 Work Units, namely Human Resources
               Directorate, Regional Office IX, Kramat Raya Sharia Branch Office
           •   Implementation of SMAP at Branch Offices throughout Indonesia
           •   Measuring the Level of Understanding of Gratification Control Guidelines
           •   Measuring the level of understanding of the Guidelines for Handling Conflicts of Interest
           •   Measurement of Employee Compliance Levels in Regional Offices, Area Offices and Branch Offices
           •   Media Socialization Program for Socialization of Anti-Gratification Messages
           •   Anti-Corruption Webinar Program
           •   Anti-Bribery Management System Webinar Program



282                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 283
           •   Asesmen GCG oleh pihak independen, mendapatkan skor 98,88
           •   Mengikuti Program Corporate Governance Perception Index (CGPI), mendapatkan skor 87,81 dengan kategori
               “Most Trusted Companies”
           •   Sertifikasi ISO 22301:2019 Business Continuity Management System pada 2 Unit Kerja, yaitu Kantor Wilayah
               VIII Jakarta 1 dan Kantor Wilayah IX Jakarta 2 Mengikuti kegiatan Unit Pengendalian Gratifikasi (UPG) Award
           •   Pengesahan Pengkinian Pedoman Pengawasan Melekat (Waskat) Online
           •   Pengesahan Pedoman Pemberian Penghargaan Masa Kerja
           •   Pengesahan Pedoman Sinergi Jaringan Kantor (Co-location)
           •   Pengesahan Pedoman Tata Cara Pendaftaran, Pengumuman, Pemeriksaan, dan Pengelolaan Laporan Harta
               Kekayaan Penyelenggara Negara (LHKPN)
           •   Pengesahan Pedoman Standar Pelayanan Outlet
           •   Pengesahan Pedoman Strategi Manajemen Risiko
           •   Pengesahan Pedoman Pemberian Santunan Meninggal Dunia
           •   Pengesahan Pedoman Layanan Agen Pegadaian Komunitas
           •   Pengesahan Implementasi Layanan Penerimaan Uang melalui Interface Mesin Electronic Data Capture (EDC)
               Himbara Terpusat dengan Pegadaian Application Support System Integrated Online (PASSION)
           •   Pengesahan Pengkinian Pedoman Struktur Organisasi dan Tata Kerja Kantor Cabang
           •   Pengesahan Pedoman Asset dan Liability Management (ALMA)
           •   Pengesahan Pengkinian Pedoman Struktur Organisasi dan Tata Kerja Divisi Perencanaan Strategis
           •   Pengesahan Pedoman Risk Control Self Assessment (RCSA)
           •   Pengesahan Piagam Satuan Pengawasan Intern
           •   Pengesahan Pedoman Pegadaian Excellence Award
           •   Pengesahan Pedoman Struktur Organisasi Perusahaan
           •   Pengesahan Pengkinian Pedoman Standar Etika Bisnis dan Perilaku (Code of Conduct)
           •   Pengesahan Pegadaian Innovation Award (PIA)
           •   Pengesahan Pedoman Aktivitas Tim Internalisasi Budaya
           •   Pengesahan Pedoman Operasional bagi Pendamping Agen Pegadaian
           •   Pengesahan Pedoman Penerapan Kepatuhan
           •   Pengesahan Pedoman Komite Tanggung Jawab Sosial dan Lingkungan (TJSL)
           •   Pengesahan Pedoman Komite Investasi & Belanja Modal
           •   Pengesahan Pedoman Umum Hubungan Induk Anak Perusahaan
           •   Pengesahan Piagam Tata Tertib Kerja Direksi (BOD Charter)
           •   Pengukuran Tingkat Pemahaman Pedoman Pengendalian Gratifikasi
           •   Pengukuran Tingkat pemahaman Pedoman Penanganan Benturan Kepentingan
           •   Pengukuran Tingkat Pemahaman GCG Code
           •   Pengukuran Tingkat Pemahaman Standar Etika Perilaku dan Etika Bisnis (Code of Conduct)
           •   Pengukuran Tingkat Pemahaman Governance, Risk, Compliance pada Kantor Pusat
           •   Program Diseminasi Media Sosialisasi Pesan Anti Gratifikasi
           •   Program Webinar Antikorupsi
           •   Program Webinar Penguatan Sistem Manajemen Anti Penyuapan
           •   Program Webinar Sosialisasi Implementasi Penguatan Integritas
           •   Program Webinar Pedoman Umum Governansi Korporat Indonesia (PUG-KI)




PT Pegadaian | 2023 Annual Report                                                                                     283
Page 284
Tata Kelola Perusahaan
Corporate Governance




           •   GCG assessment by independent party, with a score of 98.88
           •   Participated in the Corporate Governance Perception Index (CGPI) Program, with a score of 87.81 in the
               “Most Trusted Companies” category
           •   ISO 22301:2019 Business Continuity Management System certification in 2 Work Units, Regional Office VIII
               Jakarta 1 and Regional Office IX Jakarta 2 with Participation in Unit Gratification Control (UPG) Award
           •   Ratification of the Updated Online Attached Supervision Guidelines (Waskat).
           •   Ratification of Guidelines for Providing Long Service Awards
           •   Ratification of Office Network Synergy Guidelines (Co-location)
           •   Ratification of Guidelines for Procedures for Registration, Announcement, Examination and Management of
               State Officials’ Wealth Report (LHKPN)
           •   Ratification of Outlet Service Standard Guidelines
           •   Ratification of Risk Management Strategy Guidelines
           •   Ratification of Guidelines for Providing Death Compensation
           •   Ratification of Community Pawn Agent Service Guidelines
           •   Validation of the Implementation of Money Receipt Services via the Centralized Himbara Electronic Data
               Capture (EDC) Machine Interface with Pegadaian Application Support System Integrated Online (PASSION)
           •   Ratification of Updated Guidelines for Organizational Structure and Branch Office Work Procedures
           •   Ratification of Asset and Liability Management Guidelines (ALMA)
           •   Ratification of the Updated Guidelines for the Organizational Structure and Work Procedures of the
               Strategic Planning Division
           •   Ratification of Risk Control Self Assessment (RCSA) Guidelines
           •   Ratification of the Internal Audit Unit Charter
   2022
           •   Ratification of the Pegadaian Excellence Award Guidelines
           •   Ratification of Company Organizational Structure Guidelines
           •   Ratification of Updated Business Ethics and Behavior Standards Guidelines (Code of Conduct)
           •   Ratification of the Pegadaian Innovation Award (PIA)
           •   Ratification of the Cultural Internalization Team Activity Guidelines
           •   Ratification of Operational Guidelines for Pegadaian Agent Assistants
           •   Ratification of Compliance Implementation Guidelines
           •   Ratification of the Social and Environmental Responsibility Committee (TJSL) Guidelines
           •   Ratification of Investment & Capital Expenditure Committee Guidelines
           •   Ratification of General Guidelines for Parent Subsidiary Relations
           •   Ratification of the BOD Charter
           •   Measurement of Understanding Level of Gratification Control Guidelines
           •   Measurement of Understanding Level of the Guidelines for Handling Conflicts of Interest
           •   Measurement of Understanding Level of the GCG Code
           •   Measurement of Understanding Level of Standards of Ethical Behavior and Business Ethics (Code of
               Conduct)
           •   Measurement of Understanding Level of Governance, Risk, Compliance at the Head Office
           •   Media Socialization Program for Socialization of Anti-Gratification Messages
           •   Anti-Corruption Webinar Program
           •   Webinar Program on Strengthening Anti-Bribery Management System
           •   Webinar Program for Socialization of Implementation of Strengthening Integrity
           •   Webinar Program on General Guidelines for Indonesian Corporate Governance (PUG-KI)




284                                                                               Laporan Tahunan 2023 | PT Pegadaian
Page 285
           •   Sertifikasi ISO 37001:2016 Sistem Manajemen Anti Penyuapan untuk 8 (delapan) Kantor Wilayah, yaitu
               Kantor Wilayah II Pekanbaru, Kantor Wilayah III Palembang, Kantor Wilayah IV Balikpapan, Kantor Wilayah
               V Manado, Kantor Wilayah VI Makassar, Kantor Wilayah VII Denpasar, Kantor Wilayah X Bandung, Kantor
               Wilayah XII Surabaya
           •   Program Diseminasi Media Sosialisasi Pesan Anti Gratifikasi
           •   Program Sosialisasi Peraturan Menteri BUMN No. PER-2/MBU/03/2023 tentang Pedoman Tata Kelola dan
               Kegiatan Korporasi Signifikan BUMN dan Peraturan Menteri BUMN No. PER-3/MBU/03/2023 tentang Organ
               dan SDM BUMN
           •   Program Webinar Antikorupsi
           •   Program Webinar Penguatan Sistem Manajemen Anti Penyuapan
           •   Program Webinar sosialisasi Implementasi Penguatan Integritas
           •   Pengesahan Kebijakan Umum Tata Kelola dan Kepatuhan
           •   Pengesahan Pengkinian Pedoman Struktur Organisasi Perusahaan
           •   Pengesahan Pengkinian Pedoman Sistem Manajemen Anti Penyuapan
           •   Pengesahan Pedoman Komite Investasi dan Belanja Modal
           •   Pengesahan Pengkinian Pedoman Business Continuity Management System (BCMS)
           •   Pengesahan Pedoman Perlindungan Data Pribadi
           •   Pengesahan Pedoman Komite Teknologi Informasi
           •   Pengesahan Pengkinian Pedoman Pengadaan Barang dan Jasa
           •   Pengesahan Pengkinian Pedoman Komunikasi Perusahaan
           •   Pengesahan Pedoman Pengawasan Perilaku Pasar (Market Conduct)
           •   Pengesahan Pengkinian Pedoman Penerapan Program Anti Pencucian Uang, Pencegahan Pendanaan
               Terorisme, dan Pencegahan Pendanaan Proliferasi Senjata Pemusnah Massal (APU, PPT, dan PPPSPM)
           •   Pengesahan Pengkinian Kebijakan Manajemen Risiko
           •   Pengesahan Pedoman Penerbitan Aset
           •   Pengesahan Pengkinian Pedoman Pelaksanaan Pengawasan Melekat (Waskat)
           •   Pengukuran Tingkat Pemahaman Pedoman Pengendalian Gratifikasi
           •   Pengukuran Tingkat pemahaman Pedoman Penanganan Benturan Kepentingan
           •   Pengukuran Tingkat Pemahaman GCG Code
           •   Pengukuran Tingkat Pemahaman Standar Etika Perilaku dan Etika Bisnis (Code of Conduct)
           •   Pengukuran Tingkat Pemahaman Governance, Risk, Compliance pada Kantor Pusat

   2023    •   ISO 37001:2016 Certification on Anti-Bribery Management System for 8 (eight) Regional Offices, Regional
               Office II Pekanbaru, Regional Office III Palembang, Regional Office IV Balikpapan, Regional Office V Manado,
               Regional Office VI Makassar, Regional Office VII Denpasar, Regional Office X Bandung, Regional Office XII
               Surabaya
           •   Media Dissemination Program for Socialization of Anti-Gratification Messages
           •   Socialization Program for Regulation of Ministry of BUMN No. PER-2/MBU/03/2023 concerning Guidelines
               for Governance and Significant Corporate Activities of BUMN and Regulation of Minister of BUMN No. PER-
               3/MBU/03/2023 concerning BUMN Organs and Human Resources
           •   Anti-Corruption Webinar Program
           •   Webinar Program on Strengthening Anti-Bribery Management System
           •   Webinar Program to socialize the Implementation of Strengthening Integrity
           •   Ratification of General Governance and Compliance Policies
           •   Ratification of Updated Company Organizational Structure Guidelines
           •   Ratification of Updated Anti-Bribery Management System Guidelines
           •   Ratification of Investment and Capital Expenditure Committee Guidelines
           •   Ratification of Updated Business Continuity Management System (BCMS) Guidelines
           •   Ratification of Personal Data Protection Guidelines
           •   Ratification of the Information Technology Committee Guidelines
           •   Ratification of the Updated Procurement of Goods and Services Guidelines
           •   Ratification of Updated Company Communication Guidelines
           •   Ratification of Market Behavior Supervision Guidelines (Market Conduct)
           •   Ratification of Updated Guidelines for Implementing Anti-Money Laundering, Prevention of Terrorism
               Financing and Prevention of Funding for the Proliferation of Weapons of Mass Destruction (APU, PPT and
               PPPSPM) Programs
           •   Ratification of Updated Risk Management Policy
           •   Ratification of Asset Issuance Guidelines
           •   Ratification of Updated Guidelines for Implementing Attached Supervision (Waskat)
           •   Measurement of Understanding Level of the Gratification Control Guidelines
           •   Measurement of Understanding Level of the Guidelines for Handling Conflicts of Interest
           •   Measurement of Understanding Level of the GCG Code
           •   Measurement of Understanding Level of Standards of Ethical Behavior and Business Ethics (Code of
               Conduct)
           •   Measurement of Understanding Level of Governance, Risk, Compliance at Head Office




PT Pegadaian | 2023 Annual Report                                                                                       285
Page 286
Tata Kelola Perusahaan
Corporate Governance




Peta Jalan: Rencana Pengembangan                                     Road Map: Corporate Governance
Governansi Korporat                                                  Development Plan

Roadmap governansi korporat tahun 2019-2023                          The 2019-2023 corporate governance roadmap has
bertema “Trusted Corporate Towards Corporate                         the theme “Trusted Corporate Towards Corporate
Sustainability and Corporate Citizenship”. Hal ini                   Sustainability and Corporate Citizenship”. This means
bermakna Perseroan harus memastikan tingkat                          that the Company must ensure that the level of
kepercayaan stakeholders selalu berada pada level                    stakeholders trust is always at the highest level with
tertinggi dengan berbagai upaya yang dilakukan                       various efforts made in accordance with developing
sesuai dengan dinamika bisnis yang berkembang.                       business dynamics. By becoming a trusted company,
Dengan menjadi Perseroan yang terpercaya maka                        the Company’s business continuity can be carried
keberlanjutan usaha Perseroan dapat berlangsung                      out well. At the level of trust that is continuously
dengan baik. Pada tingkat kepercayaan yang terus                     maintained, the Company as a corporate citizen who
terjaga, maka Perseroan sebagai warga korporasi yang                 is responsible for the social environment and ethical
bertanggung jawab terhadap lingkungan sosial dan                     business practices could be realized well.
praktik bisnis yang beretika dapat terwujud dengan
baik.


1.    Fase Roadmap Governansi Korporat                               1.      Corporate Governance Roadmap Phase
      Gambaran tema dan fase pelaksanaan Roadmap                             An overview of the theme and implementation
      Governansi Perusahaan dapat dilihat pada gambar                        phases of the Company Governance Roadmap can
      di bawah ini:                                                          be seen in the image below:


                                           Roadmap GCG Pegadaian 2019-2023
                                              GCG Roadmap of Pegadaian in 2019-2023



        Stages            2019-2020                    2021-2022                             2023



                                                                                                                        Corporate
                       Trusted Corporate                 Corporate                 Corporate Citizenship
                                                                                                                         Vision
         Goals
                         Pengakuan sebagai
                                                        Sustainability
                                                                                        Menjadi warga industri
                      Perseroan terpercaya (The                                      keuangan masyarakat sosial
                                                    Budaya Tata Kelola menjadi                                         Menjadi The Most
                       Most Trusted Company)                                        yang bertanggung jawab dan
                                                     penggerak utama Kinerja                                           Valuable Financial
                       Recognition as a trusted                                                 beretika
                                                            Perseroan                                                     Company di
                         company (The Most                                               To become socially
                                                     Governance Culture is the                                           Indonesia dan
                          Trusted Company)                                         responsible and ethical citizen
                                                   main driver of the Company’s                                      sebagai Agen Inklusi
                                                           Performance                 of the financial industry
                                                                                                                       Keuangan Pilihan
                                                                                                                      Utama Masyarakat.
                                                                                                                     To become The Most
                      1. Transparansi dan          1. Sustainability                  1. Social Impact SDG’s
                                                                                                                       Valuable Financial
     Main Indicator      Akuntabilitas                Performance                     2. Industry Leader (KPKU)
                                                                                                                          Company in
                      2. Stakeholders Engagement   2. Governance Culture              3. SDG’s Award
                                                                                                                     Indonesia and as the
                      3. GCG Award                 3. Sustainability Award
                                                                                                                       Community’s First
                                                                                      1. Social Impact SDG’s
                                                                                                                        Choice Financial
                      1. Transparency and          1. Sustainability                  2. Industry Leader (KPKU)
                                                                                                                        Inclusion Agent
                         Accountability               Performance                     3. SDG’s Award
                      2. Stakeholders Engagement   2. Governance Culture
                      3. GCG Award                 3. Sustainability Award




286                                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 287
   Perseroan telah mencapai fase Trusted Corporate         The Company has reached the Trusted Corporate
   pada tahun 2019-2020 dengan mendapat                    phase in 2019-2020 by receiving recognition as
   pengakuan sebagai Perseroan terpercaya (most            the most trusted company. The main indicators
   trusted company). Indikator utama dalam                 in this phase are increasing transparency and
   fase ini adalah meningkatnya transparansi dan           accountability for the Company’s business
   akuntabilitas atas proses dan capaian bisnis            processes and achievements; more intense
   Perseroan; pelibatan stakeholders secara lebih          stakeholders involvement, as well as recognition
   intens, serta pengakuan dari pihak ketiga atas          from third parties for the implementation of
   implementasi Governansi Perusahaan di lingkup           Corporate Governance within Pegadaian.
   Pegadaian.


   Fase Corporate Sustainability terus berlanjut di        The Corporate Sustainability phase continued
   tahun 2022 dengan sasaran Perseroan memiliki            in 2022 with the Company’s target of having
   budaya tata kelola yang menjadi penggerak utama         governance culture that is the main driver of the
   kinerja Perseroan. Indikator utama dalam fase           Company’s performance. The main indicators
   ini adalah terjadinya peningkatan keberlanjutan         in this phase are an increase in the Company’s
   Perseroan yang meliputi aspek profit, people,           sustainability which includes the aspects of
   and planet (3P); tumbuhnya budaya Governansi            profit, people and planet (3P); growing corporate
   Perusahaan; dan pengakuan atas keberlanjutan            governance culture; and recognition of the
   kinerja Perseroan.                                      Company’s sustainable performance.


   Pada fase akhir, yaitu fase Corporate Citizenship,      The final phase, the Corporate Citizenship phase,
   bertujuan menjadikan Perseroan sebagai warga            aims to make the Company a responsible and
   industri keuangan yang bertanggung jawab dan            ethical citizen of the financial industry. The main
   beretika. Indikator utama tercapainya tujuan            indicator of achieving the goals in this phase is the
   pada fase ini adalah terdapatnya social impact          existence of social impact on the implementation
   atas pelaksanaan program SDG’s; tercapainya             of the SDG’s program; achieving the Industry
   kategori Industry Leader pada penilaian KPKU;           Leader category in the KPKU assessment; and
   dan diperolehnya pengakuan atas pelaksanaan             obtaining recognition for the implementation of
   program SDG’s.                                          the SDG’s program.


2. Inisiatif Strategis dan Program Kerja                2. Strategic Initiative and Work Program
   Perseroan mendukung pencapaian tujuan dari              The Company supports the achievement of the
   setiap indikator utama melalui berbagai Inisiatif       objectives of each main indicator through various
   Strategis yang mempertimbangkan target yang             Strategic Initiatives that take into account the
   ingin dicapai dan kondisi internal yang ada.            targets to be achieved and existing internal
   Inisiatif Strategis yang disusun berdasarkan            conditions. The Strategic Initiatives prepared
   fase pencapaian Roadmap Governansi Korporat             based on the achievement phases of the Pegadaian
   Pegadaian tergambar dalam bagan berikut:                Corporate Governance Roadmap are depicted in
                                                           the following chart:




PT Pegadaian | 2023 Annual Report                                                                          287
Page 288
 Tata Kelola Perusahaan
 Corporate Governance




                                 Inisiatif Strategis Roadmap GCG Pegadaian 2019-2023
                                 GCG Roadmap Strategic Initiatives of Pegadaian in 2019-2023




               Trusted Corporate                                      Corporate                        Corporate Citizenship
                                                                     Sustainability




           2019                     2020                    2021                       2022                    2023

1.      Penguatan           1.    Memperkuat          1.   Menumbuhkan          1.    Peningkatan        1.   Penilaian
        Infrastruktur GCG         Infrastruktur            Tata Kelola                Standar                 Corporate
        Perusahaan                Tata Kelola              Perusahaan yang            Asesmen GCG             Citizenship
2.      Peningkatan               Berkelanjutan            Baik menjadi         2.    Membangun          2.   Penguatan Public
        Kapabilitas         2.    Penguatan IT             Budaya                     Sustainability          Recognition
        Karyawan di               Governance untuk    2.   Penguatan                  Development             for Sustainable
        bidang GCG                mendukung bisnis         Penerapan                  Goals (SDGs)            Business
                                  Perusahaan               Konsep Triple        3.    Penerapan
                            3.    Membangun                Bottom Line (3P)           Keuangan
                                  Infrastruktur GCG   3.   Pemenuhan                  Berkelanjutan
                                  di Perusahaan            parameter                  (Sustainable
                                  Anak                     Asesmen                    Finance)
                            4.    Penguatan                GCG dengan           4.    Pemenuhan
                                  Transparansi             menggunakan                Parameter
                                  Informasi                ACGS                       Asesmen
                                  Perusahaan          4.   Integrasi                  Corporate
                            5.    Penguatan                Governance, Risk           Citizenship
                                  Engagement               Management &
                                  GCG kepada               Compliance (GRC)
                                  Stakeholders        5.   Peningkatan Skor
                            6.    Membangun                Penilaian KPKU
                                  Sistem                   menjadi “Industry
                                  Manajemen Risiko         Leader”
                                  di Perusahaan       6.   Membangun
                                  Anak                     Keuangan
                            7.    Meningkatkan             Berkelanjutan
                                  Pemahaman                (Sustainable
                                  tentang GCG              Finance)




     Perkembangan Governansi Korporat di                        Development of Corporate Governance in
     Tahun 2023                                                 2023

     Penerapan governansi korporat di lingkungan                The implementation of corporate governance within
     Perseroan terus mengalami perkembangan setiap              the Company continues to develop every year. The
     tahunnya. Adapun perkembangan governansi korporat          development of corporate governance within the
     di lingkungan Perseroan pada tahun 2023 adalah             Company in 2023 is as follows:
     sebagai berikut:
     1. Peningkatan Skor Maturitas Tata Kelola Tahun            1. Increase in Governance Maturity Score in 2022 with
         2022 dengan Skor 4,03 (dari skala 5) dari skor            a score of 4.03 (on a scale of 5) from the previous
         Tahun sebelumnya 3,73.                                    year’s score of 3.73.
     2. Peningkatan Skor Maturitas Kepatuhan Tahun              2. Increase in Compliance Maturity Score in 2022 with
         2022 dengan Skor 3,96 (dari skala 5) dari skor            a score of 3.96 (on a scale of 5) from the previous
         Tahun sebelumnya 3,62.                                    year’s score of 3.62.
     3. Peningkatan Skor Maturitas IT (Cobit 5) Tahun           3. Increase in IT Maturity Score (Cobit 5) in 2022 with
         2022 dengan Skor 4,46 (dari skala 5) dari skor            a score of 4.46 (on a scale of 5) from the previous
         Tahun sebelumnya 3,27.                                    year’s score of 3.27.




     288                                                                              Laporan Tahunan 2023 | PT Pegadaian
Page 289
4. Peningkatan Skor Maturitas Audit Tahun 2022           4. Increase in Audit Maturity Score in 2022 with a
   dengan Skor 3,2 (dari skala 5) dari Skor Tahun           score of 3.2 (on a scale of 5) from the previous
   sebelumnya 3,00.                                         year’s score of 3.00.
5. Peningkatan Skor Assessment INDI Tahun 2022           5. Increase in INDI Assessment Score in 2022 with a
   dengan Skor 3,72 dari skor Tahun sebelumnya 3,41.        score of 3.72 from the previous year’s score of 3.41.
6. Peningkatan Skor Employee Engagement Tahun            6. Increase in Employee Engagement Score in 2023
   2023 dengan Skor 4,49 dari skor Tahun sebelumnya         with a score of 4.49 from the previous year’s score
   4,29.                                                    of 4.29.


Penghargaan atas Pengembangan                            Appreciation for the Development of
Governansi Korporat                                      Corporate Governance

Selama     tahun      2023,   Perseroan     senantiasa   During 2023, the Company continued to maintain ISO
mempertahankan sertifikasi ISO pada beberapa             certification for several company business processes,
proses bisnis perusahaan, di antaranya:                  including:
1. Sertifikasi Sistem Manajemen Anti Penyuapan           1. ISO 37001:2016 of Anti-Bribery Management
   (SMAP) ISO 37001:2016                                     System (SMAP) Certification
2. Sertifikasi Sistem Manajemen Keamanan Informasi       2. ISO      27001:2013     of  Information   Security
   ISO 27001:2013                                            Management System Certification
3. Sertifikasi Sistem Business Continuity Management     3. ISO 22301:2019 of Business Continuity Management
   System ISO 22301:2019                                     System Certification
4. Sertifikasi IT Service Management ISO 20000           4. ISO 20000 of IT Service Management Certification
5. Sertifikasi Sistem Manajemen Mutu Layanan ISO         5. ISO 9001:2015 of Service Quality Management
   9001:2015                                                 System Certification


Struktur dan Mekanisme Governansi                        Corporate Governance Structure and
Korporat                                                 Mechanism

Struktur Governansi Korporat dan                         Corporate Governance Structure and its
Kesesuaiannya terhadap Peraturan dan                     Compliance with Applicable Laws and
Perundang-Undangan yang Berlaku                          Regulations

Penerapan governansi korporat mengacu pada               The implementation of Corporate Governance in
peraturan perundang-undangan yang berlaku dan            Pegadaian refers to the prevailing laws and regulations
best practices yang berlaku di industri keuangan.        and best practices in the industry, especially the
Dengan demikian, Perseroan telah menyusun kerangka       financial industry. Therefore, the Company has
penerapan governansi korporat yang terbagi menjadi       developed a GCG implementation framework which
3 (tiga) bagian, yaitu:                                  can generally be divided into 3 (three) parts, namely:
1. Governance Structure                                  1. Governance Structure
    Struktur tata kelola yang terdiri dari organ utama       The governance structure consisting of main
    dan organ pendukung                                      organs and supporting organs.
2. Governance Process                                    2. Governance Process
    Proses dan mekanisme kerja dari organ tata               The processes and work mechanisms of the
    kelola.                                                  governance organs.
3. Governance Outcome                                    3. Governance Outcome
    Hasil dari penerapan tata kelola dengan tujuan           The result of implementing governance with the
    akhir mencapai “corporate citizenship”                   ultimate goal of achieving “corporate citizenship”.




PT Pegadaian | 2023 Annual Report                                                                           289
Page 290
Tata Kelola Perusahaan
Corporate Governance




                                         Kerangka Penerapan GCG Pegadaian
                                   Implementation Framework of GCG in Pegadaian




                                                   GOVERNANCE OUTCOME:
                                                   CORPORATE CITIZENSHIP

                               GOVERNANCE                                                      GOVERNANCE
                                STRUCTURE                                                        PROCESS



                                     RUPS                                             Hubungan dengan Pemangku
                                     GMS                                          Kepentingan, Pelaporan & Keterbukaan
                                                                                     Relationship with Stakeholders,
                                                                                        Reporting and Disclosure
                         Dewan Komisaris & Organ
                      Board of Commissioners & Organs                              Manajemen Risiko dan Pengendalian
                                                                                                Internal
                                                                                   Risk Management and Internal Control
                                  Manual GCG
                                  GCG Manual
                                                                                            Manajemen Kinerja
                                                                                         Performance Management


                                                                                          Kebijakan dan Keputusan
                                                                                           Policies and Decisions



                                                       GOVERNANCE COMMITMENT


                   Visi, Misi, Nilai                        RJPP, RKAP                           Kode Etik, Pakta Integritas
               Vision, Mission, Values                      RJPP, RKAP                          Code of Ethics, Integrity Pact


                                         Principles: Transparency, Accountability, Responsibility,
                                                     Independency, Fairness (TARIF)




Berdasarkan     Undang-Undang    No.     40     Tahun                   According to Law No. 40 of 2007 concerning Limited
2007 tentang Perseroan Terbatas, infrastruktur                          Liability Companies, the organizational infrastructure
keorganisasian sebuah Perseroan Terbatas mencakup                       of a Limited Liability Company includes the interests
kepentingan pemegang saham yang dituangkan                              of shareholders as outlined in the General Meeting of
melalui Rapat Umum Pemegang Saham (RUPS);                               Shareholders (GMS); the Board of Directors with their
Direksi dengan tugasnya untuk mengelola; serta Dewan                    duties to manage; as well as the Board of Commissioners
Komisaris yang berfungsi melakukan pengawasan.                          whose function is to supervise. The management
Sistem kepengurusan Perseroan Terbatas menganut                         system of a Limited Liability Company adheres to a
model 2 (dua) badan (two tier system), yaitu Dewan                      2 (two) models (two tier system), namely the Board
Komisaris dan Direksi, yang memiliki wewenang dan                       of Commissioners and the Board of Directors, who
tanggung jawab yang jelas sesuai fungsinya masing-                      have clear authorities and responsibilities according
masing sebagaimana diamanatkan dalam peraturan                          to their respective functions as mandated in laws and
dan perundang-undangan.                                                 regulations.


Perseroan telah memiliki ketiga organ utama tersebut,                   The Company already has these three main organs,
baik RUPS, Dewan Komisaris dan Direksi. Berdasarkan                     both the GMS, the Board of Commissioners and the
Peraturan Direksi No. 100 Tahun 2022 tentang Piagam                     Board of Directors. Based on Directors Regulation
Tata Kelola Perusahaan yang Baik (GCG Code), bahwa                      No. 181 of 2019 concerning the Guidelines for Good
organ Perseroan terdiri dari Rapat Umum Pemegang                        Corporate Governance (GCG Code) regarding the
Saham (RUPS), Dewan Komisaris, dan Direksi. RUPS                        Board Manual, that the Company’s organs consist of
adalah organ Perseroan yang mempunyai wewenang                          the General Meeting of Shareholders (GMS), the Board
yang tidak diberikan kepada Direksi atau Dewan                          of Commissioners and the Board of Directors. The GMS
Komisaris dalam batas yang ditentukan dalam                             is an organ of the Company that has authority that is
peraturan perundang undangan dan/atau Anggaran                          not granted to the Board of Directors or the Board of
Dasar. Dewan Komisaris adalah organ Perseroan yang                      Commissioners within the limits specified in laws and
bertugas melakukan pengawasan secara umum dan/                          regulations and/or the Articles of Association. The Board



290                                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 291
     atau khusus sesuai dengan Anggaran Dasar serta                of Commissioners is the organ of the Company whose
     memberi nasihat kepada Direksi. Sementara itu,                duty is to carry out general and/or specific supervision in
     Direksi adalah organ Perseroan yang berwenang dan             accordance with the Articles of Association and provide
     bertanggung jawab penuh atas pengurusan Perseroan             advice to the Board of Directors. While the Board of
     untuk kepentingan Perseroan, sesuai dengan maksud             Directors is an organ of the Company that is authorized
     dan tujuan Perseroan serta mewakili Perseroan, baik           and fully responsible for managing the Company for the
     di dalam maupun di luar pengadilan sesuai dengan              benefit of the Company, in accordance with the aims and
     ketentuan Anggaran Dasar.                                     objectives of the Company and represents the Company,
                                                                   both inside and outside the court in accordance with the
                                                                   provisions of the Articles of Association.


     Organ Perseroan tersebut memainkan peran kunci                Those Company organs plays a key role in the
     dalam keberhasilan pelaksanaan governansi korporat.           successful implementation of GCG. The Company’s
     Organ Perseroan menjalankan fungsinya sesuai                  organs carry out their functions according to laws
     dengan ketentuan perundang undangan, Anggaran                 provisions, the Articles of Association, and other
     Dasar dan ketentuan lainnya atas dasar prinsip bahwa          provisions on the basis of the principle that each organ
     masing-masing organ mempunyai independensi dalam              has independence in carrying out its duties, functions,
     melaksanakan tugas, fungsi dan tanggung jawabnya              and responsibilities for the benefit of the Company.
     untuk kepentingan Perseroan.


                                              Struktur Tata Kelola Pegadaian
                                              Pegadaian’s Governance Structure


                                                  Rapat Umum Pemegang Saham (RUPS)
                                                  General Meeting of Shareholders (GMS)




  Organ Utama           Dewan Komisaris                                                           Direksi
  Main Organs        Board of Commissioners                                                  Board of Directors




                              Komite Audit                          Sekretaris Perusahaan                   Komite Aset dan Liabilitas
                             Audit Committee                         Corporate Secretary                    Asset & Liability Committee



Organ Pendukung           Komite Pemantau Risiko                  Satuan Pengawasan Intern                         Komite Kredit
Supporting Organs       Risk Management Committee                     Internal Audit Unit                         Credit Committee



                          Komite Nominasi dan                        Satuan Kerja Lainnya                           Komite Produk
                              Remunerasi                               Other Work Unit                            Product Committee
                            Nomination and
                         Remuneration Committee
                                                                                                            Komite Investasi & Belanja
                                                                         Risk Management                             Modal
                                                                            Committee                         Investment & Capital
                                                                                                             Expenditure Committee

                                                                    Komite Tanggung Jawab                   Komite Teknologi Informasi
                                                                     Sosial dan Lingkungan                   Information & Technology
                                                                    Social and Environmental                        Committee
                                                                    Responsibility Committee

                                                                                                               Komite Human Capital
                                                                       Komite Transformasi                    Human Capital Comittee
                                                                     Transformation Comittee




                                                                  Regulator, Audit Independen
                           Pelanggan, Komunitas                        & Akuntan Publik                             Karyawan
   Organ Eksternal
                           Customer, Community                    Regulator, Independent Audit,                     Employee
   External Organs
                                                                       Public Accountant




     PT Pegadaian | 2023 Annual Report                                                                                         291
Page 292
Tata Kelola Perusahaan
Corporate Governance




Perseroan melaksanakan mekanisme governansi            The Company implements the GCG mechanism
korporat dalam sebuah tatanan, dimana seluruh organ    in an order, where all the Company’s organs have
Perseroan memiliki tanggung jawab tersendiri namun     their own responsibilities but still integrated with
tetap melaksanakan implementasi governansi korporat    GCG implementation. Based on this mechanism,
secara terintegrasi. Berdasarkan mekanisme tersebut,   the GMS has the highest authority, while the Board
RUPS memiliki kewenangan tertinggi, sedangkan          of Commissioners has a supervisory function and
Dewan Komisaris memiliki fungsi pengawasan serta       provides advice to the Board of Directors, and in
memberikan nasihat kepada Direksi, dan dalam           carrying out its functions, the Board of Commissioners
menjalankan fungsinya, Dewan Komisaris dibantu         are assisted by the supporting organs of the Board
organ pendukung Dewan Komisaris. Sementara,            of Commissioners. While the Board of Directors is
Direksi bertanggung jawab atas pengelolaan/            responsible for the management of the Company,
pengurusan Perseroan, di mana dalam menjalankan        in which in carrying out these duties, the Board of
tugas tersebut, Direksi dibantu oleh organ pendukung   Directors are assisted by the supporting organs of
Direksi untuk dapat mematuhi segala peraturan dan      the Board of Directors to be able to comply with all
perundang-undangan yang berlaku.                       prevailing laws and regulations.


Penanggung Jawab Implementasi                          Responsible Party in Charge of Corporate
Governansi Korporat di Lingkup                         Governance Implementation within the
Perseroan                                              Company
Berdasarkan Keputusan Direksi No. 670/KEP/2023         Based on Decree of the Board of Directors No.
tanggal 11 Agustus 2023 tentang Penanggung             670/KEP/2023 dated August 11, 2023 concerning
Jawab Penerapan dan Pemantauan Good Corporate          Responsible Party in Charge for Implementing and
Governance      (GCG),    Direksi  telah   menunjuk    Monitoring Good Corporate Governance (GCG),
Direktur Manajemen Risiko, Legal dan Kepatuhan         the Board of Directors has appointed Director of
yang bertanggung Jawab dalam penerapan dan             Risk Management, Legal and Compliance who is
pemantauan Tata Kelola Perusahaan yang Baik (Good      responsible for implementing and monitoring Good
Corporate Governance). Adapun tugas dan tanggung       Corporate Governance. The duties and responsibilities
jawab dalam menjalankan penerapan dan pemantauan       in implementing and monitoring Good Corporate
Tata Kelola Perusahaan yang Baik (Good Corporate       Governance include:
Governance), antara lain:
1. Menyusun rencana kerja yang diperlukan untuk        1.   Prepare the necessary work plans to ensure the
    memastikan Perusahaan memenuhi Pedoman                  Company fulfills the Guidelines for Implementing
    Penerapan Tata Kelola Perusahaan yang Baik (Good        Good Corporate Governance through work
    Corporate Governance) melalui program kerja             programs in the relevant Divisions that handle the
    pada Divisi terkait yang menangani pelaksanaan          implementation of Good Corporate Governance;
    Tata Kelola Perusahaan yang Baik;
2. Memantau dan menjaga agar kegiatan usaha            2. Monitor and ensure that the Company’s business
    Perusahaan tidak menyimpang dari ketentuan            activities do not deviate from applicable
    yang berlaku;                                         regulations;
3. Memantau dan menjaga kepatuhan Perusahaan           3. Monitor and maintain the Company’s compliance
    terhadap seluruh perjanjian dan komitmen yang         with all agreements and commitments made by
    dibuat oleh Perusahaan dengan Pihak Ketiga;           the Company with Third Parties;
4. Menyampaikan laporan mengenai pelaksanaan           4. Submit reports on the implementation of Good
    Tata Kelola Perusahaan yang Baik (Good Corporate      Corporate Governance to Stakeholders
    Governance) kepada Pemegang Kepentingan
    (Stakeholders)


Governance Process: Kebijakan                          Governance Process: Supporting Policies
Pendukung Penerapan Governansi                         for the Implementation of Corporate
Korporat                                               Governance
Soft Structure atau perangkat kebijakan berguna        The Soft Structure or policy tools are useful for
untuk memberikan kerangka acuan dan standarisasi       providing a framework of reference and standardizing
pelaksanaan tugas dari setiap organ governansi         the implementation of the duties of each GCG organ
korporat yang dimiliki Perseroan serta seluruh Insan   of the Company and all Pegadaian employees.
Pegadaian. Dalam upaya menerapkan governansi           To implement GCG consistently in all lines of the




292                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 293
korporat secara konsisten di semua lini organisasi,                         organization, the Company arranged the following
Perseroan membuat kebijakan sebagai berikut:                                policies:
1. Perseroan menempatkan kebijakan governansi                               1. The Company places corporate governance
   korporat sebagai pedoman bagi manajemen dan                                  policies as a guideline for management and all
   seluruh pegawai dalam menjalankan aktivitas                                  employees in carrying out the Company’s business
   bisnis dan operasional Perseroan.                                            and operational activities.
2. Perseroan telah menyusun panduan governansi                              2. The Company has developed a corporate
   korporat (GCG Manual) sebagai panduan                                        governance       manual     as  a comprehensive
   implementasi yang komprehensif atas penerapan                                implementation guide for the implementation
   Governansi Perusahaan, seperti yang tergambar                                of the Company’s Corporate Governance, as
   pada bagan di bawah ini:                                                     illustrated in the chart below.


                                                               Pedoman GCG
                                                               GCG Guidelines

                                                                                         Pedoman APU, PPT, dan
                            Standar Etika Perusahaan                                             PPPSPM
                           Company Ethical Standards                                      Guidelines for the APU,
                                                                                            PPT, and PPPSPM


                    Pedoman dan Tata Tertib
                     Kerja Dewan Komisaris                                                            Pedoman Pengadaan
                          BOC Charter                                                                    Barang dan Jasa
                                                                                                          Guidelines for
                                                                                                      Procurement of Goods
                                                                                                           and Services
              Piagam Tata Tertib
                 Kerja Direksi
                 BOD Charter
                                                         Manual GCG
                                                               GCG Manual                                  Pedoman
                                                                                                      Pengendalian Internal
                                                                                                         Guidelines for
               Pedoman Pengendalian                                                                      Internal Audit
                     Gratifikasi
                   Guidelines for
                Gratification Control
                                                                                              Piagam Manajemen Risiko
                                                                                              Risk Management Charter
                           Pedoman Satuan
                          Pengawasan Intern
                         Guidelines for Internal
                              Audit Unit                                                  Pedoman Manajemen
                                                                                                 Risiko
                                                                                           Guidelines for Risk
                                                           Kebijakan Pencegahan              Management
                                                             Praktik Nepotisme
                                                             Nepotism Practice
                                                              Prevention Policy




                                                     Fungsi dan Peran                                     Hubungan antara Perusahaan dengan
 Hubungan antara         Fungsi dan Peran                                        Fungsi serta Peran
                                                          Direksi                                        Stakeholders seperti Karyawan, Fungsi
Perusahaan dengan        Dewan Komisaris                                         Dewan Pengawas
                                                   Functions and Roles of                                  dan Peran, Pelanggan, Kreditur dan
 Pemegang Saham            Functions and                                              Syariah
                                                   the Board of Directors                                     Mitra Kerja serta Masyarakat
    Relationship         Roles of the Board                                        Functions and
                                                                                                           Relationship between the Company
   between the           of Commissioners                                           Roles of the
                                                                                                          and Stakeholders such as Employees,
   Company and                                                                   Sharia Supervisory
                                                                                                            Functions and Roles, Customers,
   Shareholders                                                                        Board
                                                                                                          Creditors and Work Partners and the
                                                                                                                       Community




Sebagai bentuk ketaatan hukum dan komitmen dalam                            As a form of legal compliance and commitment in
pelaksanaan Governansi Perusahaan, aspek perangkat                          implementing corporate governance, aspects of
Governansi Perusahaan yang telah tercatat dan                               corporate governance that have been recorded and
disahkan oleh pihak berwenang meliputi:                                     approved by the authorities include:




PT Pegadaian | 2023 Annual Report                                                                                                        293
Page 294
Tata Kelola Perusahaan
Corporate Governance




                 Perangkat Kebijakan                                        Pengesahan dan Pembaruan
                  Policy Mechanism                                            Ratification and Update
 Penghasilan dan Fasilitas Direksi dan Dewan Komisaris
                                                         Peraturan Menteri BUMN No. PER-12/MBU/11/2020
 Income and Facilities of the Board of Directors and
                                                         Regulation of Minister of SOEs No. PER-12/MBU/11/2020
 Board of Commissioners
                                                         Terakhir diubah dengan Akta No. 03 tanggal 05 September 2022,
                                                         yang dibuat di hadapan Nanda Fauz Iwan, S.H., M.Kn., Notaris di
                                                         Jakarta Selatan dan telah diterima pemberitahuannya oleh Menteri
                                                         Hukum dan Hak Asasi Manusia Republik Indonesia berdasarkan
 Anggaran Dasar Perseroan                                Surat No. AHU-AH.01.09-0051655 tanggal 06 September
 Articles of Association of the Company                  Last amended by the Deed No. 03 dated September 5, 2022,
                                                         which was made before Nanda Fauz Iwan, S.H., M.Kn., Notary in
                                                         South Jakarta and its notification was received by the Minister
                                                         of Law and Human Rights of the Republic of Indonesia based on
                                                         Decree No. AHU-AH.01.09-0051655 dated September 6, 2022.
                                                         Keputusan Dewan Komisaris No. KEP-09/KEP/DK.GD/09/2020
 Piagam Komite Nominasi dan Remunerasi
                                                         Decree of the Board of Commissioners No. KEP-09/KEP/
 Nomination and Remuneration Committee Charter
                                                         DK.GD/09/2020
                                                         Keputusan Dewan Komisaris No. KEP-10/KP/DK.GD/09/2020
 Piagam Komite Pemantau Risiko
                                                         Decree of the Board of Commissioners No. KEP-10/KP/
 Risk Monitoring Committee Charter
                                                         DK.GD/09/2020
                                                         Keputusan Dewan Komisaris No. KEP-05/KP/DK.GD/12/2018
 Piagam Komite Audit
                                                         Decree of the Board of Commissioners No. KEP-05/KP/
 Audit Committee Charter
                                                         DK.GD/12/2018
 Pembagian Tugas Anggota-anggota Dewan Komisaris
 Division of Duties of the Members of the Board of       KEP-12/KP/DK.GD/10/2022
 Commissioners
 Kebijakan Perkreditan Pegadaian                         Peraturan No. 10 Tahun 2020
 Pegadaian Credit Policy                                 Regulation No. 10 of 2020
 Kebijakan Umum Pengadaan dan Manajemen Aset
 Tetap                                                   Peraturan Direksi No. 164 Tahun 2020
 General Policy for Procurement and Management of        Regulation of the Board of Directors No. 164 of 2020
 Fixed Assets
 Kebijakan Umum Pengendalian Internal                    Peraturan Direksi No. 168 Tahun 2020
 General Policy on Internal Control                      Regulation of the Board of Directors No. 168 of 2020
 Kebijakan Umum Teknologi Informasi dan Manajemen
 Inovasi                                                 Peraturan Direksi No. 53 Tahun 2021
 General Policy for Information Technology and           Regulation of the Board of Directors No. 53 of 2021
 Innovation Management
 Kebijakan Umum Perusahaan Anak                          Peraturan Direksi No. 152 Tahun 2021
 General Policy of Subsidiary Companies                  Regulation of the Board of Directors No. 152 of 2021
 Kebijakan Umum Investasi                                Peraturan Direksi No. 154 Tahun 2021
 General Policy on Investment                            Regulation of the Board of Directors No. 154 of 2021
 Kebijakan Manajemen Risiko                              Peraturan Direksi No. 68 Tahun 2021
 Risk Management Policy                                  Regulation of the Board of Directors No. 68 of 2021
 Kebijakan Umum Tata Kelola & Kepatuhan                  Kebijakan Umum No 1 Tahun 2023
 General Policy for Governance and Compliance            General Policy No. 1 of 2023
 Kebijakan Umum Keuangan dan Perencanaan Strategis       Peraturan Direksi No. 85 Tahun 2022
 General Financial Policy and Strategic Planning         Regulation of the Board of Directors No. 85 of 2022
 Pencegahan Praktik Nepotisme                            Peraturan Direksi No. 60 Tahun 2014
 Prevention of Nepotism Practices                        Regulation of the Board of Directors No. 60 of 2014
 Pedoman Sistem Pelaporan Pelanggaran
                                                         Peraturan Direksi No. 83 Tahun 2023
 (Whistleblowing System)
                                                         Regulation of the Board of Directors No. 83 of 2023
 Guidelines for the Whistleblowing System
 Pedoman Pengendalian Intern (Internal Control)          Peraturan Direksi No. 28 Tahun 2018
 Internal Control Guidelines                             Regulation of the Board of Directors No. 28 of 2018
 Pedoman Umum Satuan Kerja TI                            Peraturan Direksi No. 121 Tahun 2018
 General Guidelines for the IT Work Unit                 Regulation of the Board of Directors No. 121 of 2018




294                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 295
                  Perangkat Kebijakan                                         Pengesahan dan Pembaruan
                   Policy Mechanism                                             Ratification and Update
 Pedoman Program Anti Fraud                                Peraturan Direksi No. 54 Tahun 2020
 Anti Fraud Program Guidelines                             Regulation of the Board of Directors No. 54 of 2020
 Pedoman Umum Hubungan Induk dan Anak                      Peraturan Direksi No. 156 Tahun 2020 yang diubah dengan
 Perusahaan                                                Peraturan Direksi 83 Tahun 2022
 General Guidelines for the Relationship between           Regulation of the Board of Directors No. 156 of 2020 as amended
 Parent and Subsidiaries                                   by Regulation of the Board of Directors 83 of 2022
 Pedoman Penanganan Benturan Kepentingan                   Peraturan Direksi No. 135 Tahun 2020
 Guidelines for Handling Conflicts of Interest             Regulation of the Board of Directors No. 135 of 2020
 Pedoman Interaksi Hubungan Induk Perusahaan dan
 Anak Perusahaan                                           Peraturan Direksi No. 157 Tahun 2020
 Guidelines for Interaction between Parent and             Regulation of the Board of Directors No. 157 of 2020
 Subsidiaries
 Standard Operational Procedure (SOP) Produk
 Pegadaian Remittance                                      Peraturan Direksi No. 15 Tahun 2021
 Standard Operational Procedure (SOP) for Pegadaian        Regulation of the Board of Directors No. 15 of 2021
 Remittance Products
 Kewajiban Penyampaian Laporan Harta Kekayaan
 Penyelenggara Negara (LHKPN)                              Peraturan Direksi No. 09 Tahun 2022
 Obligation to Submit State Officials’ Wealth Report       Regulation of the Board of Directors No. 09 of 2022
 (LHKPN)
 Pedoman Pengendalian Gratifikasi                          Peraturan Direksi No. 65 Tahun 2022
 Gratification Control Guidelines                          Regulation of the Board of Directors No. 65 of 2022
 Pedoman Penerapan Kepatuhan                               Peraturan Direksi No. 67 Tahun 2022
 Guidelines for Implementing Compliance                    Regulation of the Board of Directors No. 67 of 2022
 Piagam Satuan Pengawasan Intern                           Peraturan Direksi No. 81 Tahun 2022
 Internal Audit Unit Charter                               Regulation of the Board of Directors No. 81 of 2022
 Piagam Satuan Pengawasan Intern Grup                      Peraturan Direksi No. 82 Tahun 2022
 Internal Audit Unit Charter of the Group                  Regulation of the Board of Directors No. 82 of 2022
 Pedoman Umum Satuan Pengawasan Intern                     Peraturan Direksi No. 93 Tahun 2022
 General Guidelines for Internal Audit Unit                Regulation of the Board of Directors No. 93 of 2022
 Pedoman Sistem Manajemen Anti Penyuapan                   Peraturan Direksi No. 17 Tahun 2023
 Guidelines for Anti-Bribery Management System             Regulation of the Board of Directors No. 17 of 2023
 Pedoman Pelayanan dan Penyelesaian Pengaduan
 Nasabah                                                   Peraturan Direksi No. 32 Tahun 2023
 Guidelines for Customer Complaint Services and            Regulation of the Board of Directors No. 32 of 2023
 Resolution
 Pedoman Penerapan Program Anti Pencucian Uang
 (APU), Pencegahan, Pendanaan Terorisme, dan
 Pencegahan Pendanaan Prolliferasi Senjata Pemusnah
 Masal (APU, PPT, dan PPPSPM)                              Peraturan Direksi No. 59 Tahun 2023
 Guidelines for Implementing Anti-Money Laundering         Regulation of the Board of Directors No. 59 of 2023
 (APU), Prevention, Terrorism Financing and Prevention
 of Funding for the Proliferation of Weapons of Mass
 Destruction (APU, PPT and PPPSPM) Programs
 Pedoman Pengadaan Barang/Jasa E-Procurement               Peraturan Direksi No. 66 Tahun 2023
 Guidelines for E-Procurement of Goods/Services            Regulation of the Board of Directors No. 66 of 2023
 Batas Kewenangan Pengadaan Barang dan Jasa
                                                           Peraturan Direksi No. 67 Tahun 2023
 Limits of Authority for the Procurement of Goods and
                                                           Regulation of the Board of Directors No. 67 of 2023
 Services
 Pedoman Risk Appetite Statement (RAS) dan Profil
 Risiko                                                    Peraturan Direksi No. 96 Tahun 2022
 Guidelines for Risk Appetite Statement (RAS) and Risk     Regulation of the Board of Directors No. 96 of 2022
 Profile
 Pembagian Tugas dan Tanggung Jawab Board of
 Management                                                Keputusan Direksi No. 553/KEP/2023
 Division of Duties and Responsibilities of the Board of   Decree of the Board of Directors No. 553/KEP/2023
 Management
 Pengganti Direksi Apabila Berhalangan Sementara
 dalam Menjalankan Tugas                                   Keputusan Direksi No. 554/kep/2023
 Replacement for the Board of Directors if Temporarily     Decree of the Board of Directors No. 554/kep/2023
 Unable to Fulfill Duties




PT Pegadaian | 2023 Annual Report                                                                                       295
Page 296
Tata Kelola Perusahaan
Corporate Governance




Selain memberikan standar prosedural dalam tata kelola     In addition to providing procedural standards in
organisasi, aspek perangkat kebijakan menegaskan           organizational governance, aspects of the policy set
keberadaan setiap organ Governansi Perusahaan yang         emphasize the existence of each GCG organ that has
telah diatur oleh peraturan dan perundang-undangan         been regulated by prevailing laws and regulations,
yang berlaku, termasuk bagi insan Pegadaian secara         including for all personnel of Pegadaian. By complying
keseluruhan. Dengan mematuhi perangkat kebijakan           with existing policy instruments, all GCG organs and
yang ada, seluruh organ governansi korporat dan            every Pegadaian employee have a strong foundation
setiap Insan Pegadaian memiliki landasan yang kuat         to think and act in the interests of the Company and
untuk berpikir dan bertindak demi kepentingan              their personal interests.
Perseroan dan kepentingan pribadinya.


                              Landasan Hukum Penerapan GCG Pegadaian
                             Legal Basis of Implementation of GCG of Pegadaian

                              Undang-Undang
                                   Law




                                                                    • Peraturan Pemerintah
                                                                    • Peraturan Kementerian BUMN
                                                                    • Peraturan OJK
                                                                    • Regulation of Government
                                                                    • Regulation of the Ministry of
                                                                      SOEs
                                                                    • Regulation of OJK



                        Soft Structure GCG Pegadaian
                      Soft Structure of GCG of Pegadaian




Sosialisasi dan Internalisasi Struktur dan                 Socialization and Internalization of
Mekanisme Governansi                                       Governance Structure and Mechanism
Perseroan menyadari pentingnya penerapan governansi        The Company realizes the importance of implementing
korporat secara sistematis dan konsisten agar dapat        corporate governance systematically and consistently
mendorong perkembangan bisnis, akuntabilitas serta         in order to encourage business development,
mewujudkan nilai Pemegang Saham dalam jangka               accountability as well as notices shareholder value
panjang tanpa mengabaikan kepentingan Pemangku             in the long term without ignoring the interests of
Kepentingan lainnya. Perseroan melakukan tahapan           other stakeholders. The Company carries stages
sosialisasi dan implementasi governansi korporat           of socialization and implementation of corporate
secara berkesinambungan yang dilaksanakan oleh Unit        governance on an ongoing basis by the Corporate
Kerja bidang governansi korporat. Kegiatan sosialisasi     Governance Work Unit. Regular socialization activities
secara berkala sekurang-kurangnya setahun sekali           are implemented at least once a year for internal and
dilakukan terhadap pihak internal maupun eksternal         external parties of the Company.
Perseroan.


Sosialisasi terhadap pihak internal dititikberatkan        Socialization to internal parties is focused on
pada pemahaman governansi korporat dan timbulnya           understanding corporate governance and creating
kesadaran dan kebutuhan untuk menerapkan                   awareness and the need to implement corporate
Governansi Perusahaan secara konsisten. Di sisi lain,      governance consistently. On the other hand,
sosialisasi kepada pihak eksternal ditujukan untuk         socialization to external parties is aimed at provides
memberikan pemahaman tentang cara kerja sesuai             understanding of how to work according to the
governansi korporat yang berlaku di Perseroan.             corporate governance that applies in the Company.


Penerapan governansi korporat dilaksanakan secara          The implementation of corporate governance is
konsisten dengan didukung adanya laporan dari              carried out consistently, supported by periodic reports
masing-masing unit kerja secara berkala mengenai           from each work unit regarding the implementation of
implementasi pedoman dan dikaitkan dengan sistem           guidelines and linked to the reward and punishment




296                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 297
reward dan punishment yang dilaksanakan oleh             system implemented by the Company. Reports on
Perseroan. Laporan penerapan governansi korporat di      the implementation of corporate governance at
Pegadaian dilakukan oleh Unit Kerja yang membidangi      Pegadaian are carried out by the Work Unit in charge
Governansi Perusahaan secara berkala setiap tahun        of Corporate Governance periodically every year
kepada Direksi dan memberikan tembusan kepada            to the Board of Directors and provide a copy to the
Dewan Komisaris.                                         Board of Commissioners.


Governance Outcomes: Manfaat                             Governance Outcomes: Benefits of
Penerapan Prinsip Governansi Korporat                    Implementing Corporate Governance
                                                         Principles
Tercapainya governance outcome menjadi salah             Achieving governance outcome is one of the supporting
satu faktor pendukung dari pelaksanaan efektivitas       factors for the effective implementation of corporate
penerapan Governansi Perusahaan di lingkungan            governance in Pegadaian. Consistent implementation
Pegadaian.    penerapan    Governansi     Perusahaan     of Corporate Governance could provide benefits for
secara konsisten mampu memberikan manfaat bagi           Pegadaian and its stakeholders by achieving quite
Pegadaian dan para pemangku kepentingan dengan           good financial and operational performance in 2023.
tercapainya kinerja keuangan maupun operasional          The results of Corporate Governance implementation
yang cukup baik di tahun 2023. Hasil dari penerapan      can also be seen from the increase in customer trust
Governansi Perusahaan juga terlihat dari meningkatnya    in the Company and employee loyalty which continues
kepercayaan nasabah terhadap Perseroan serta             to increase. Apart from that, the Company also often
loyalitas pegawai yang terus mengalami peningkatan.      receives awards in the field of governance as a form of
Selain itu, Perseroan juga kerap mendapatkan             external parties’ trust in the Company.
penghargaan di bidang Governansi sebagai bentuk
kepercayaan pihak eksternal kepada Perseroan.


Pemantauan Hasil: Penilaian,                             Result Monitoring: Assessment,
Evaluasi, dan Peningkatan Penerapan                      Evaluation and Improvement
Governansi Korporat                                      of Corporate Governance
                                                         Implementation

Hasil tata kelola atau governance outcome, merupakan     Governance results or governance outcomes are
keluaran hasil dari penerapan struktur dan proses tata   the output resulting from the implementation of
kelola, baik dari aspek hasil kinerja maupun cara-       governance structures and processes, both in terms
cara/praktik-praktik yang digunakan untuk mencapai       of performance results and the methods/practices
hasil kinerja tersebut. Untuk dapat mengetahui dan       used to achieve these performance results. To be
mendapatkan gambaran kualitas hasil tata kelola,         able to know and get an overview of the quality of
Perseroan memiliki mekanisme Assessment atau             governance results, the Company has Assessment
penilaian penerapan governansi korporat secara           mechanism of the implementation of corporate
periodik dan berkala setiap tahun. Perseroan             governance periodically and every year. The Company
melakukan penilaian penerapan governansi korporat        assess the implementation of corporate governance
melalui 2 (dua) model penilaian, yaitu:                  through 2 (two) assessment models:



1.   Assessment Penerapan Governansi Korporat            1.   Assessment of the Implementation of Corporate
     berdasarkan Regulasi BUMN                                Governance based on SOEs Regulations
     Penilaian ini didasarkan pada Pasal 44 Peraturan         This assessment is based on Article 44 of
     Menteri BUMN No. PER-01/MBU/2011 tanggal 1               Regulation of the Minister of SOEs No. PER-01/
     Agustus 2011 tentang Penerapan Tata Kelola yang          MBU/2011 dated August 1, 2011 concerning the
     Baik pada BUMN Bab XII tentang Pengukuran                Implementation of Good Governance in SOEs
     terhadap Penerapan GCG, dengan ketentuan                 Chapter SK-16/S.MBU/2012 dated June 6, 2012
     teknis diatur dalam Salinan Keputusan Sekretaris         concerning Indicators/Parameters for Assessment
     Kementerian      BUMN    No.   SK-16/S.MBU/2012          and Evaluation of the Implementation of Good
     tanggal 6 Juni 2012 tentang Indikator/Parameter          Corporate Governance in SOEs.
     Penilaian dan Evaluasi atas Penerapan Tata
     Kelola Perusahaan yang Baik (Good Corporate
     Governance) pada BUMN.



PT Pegadaian | 2023 Annual Report                                                                          297
Page 298
Tata Kelola Perusahaan
Corporate Governance




2. Penilaian Corporate Governance Perception             2. Corporate Governance Perception Index (CGPI)
   Index (CGPI)                                             assessment
   Penilaian penerapan Governansi Perusahaan oleh           Assessment of the implementation of Corporate
   pihak ketiga independen, yaitu Penilaian oleh The        Governance by independent third party, namely
   Indonesian Institute For Corporate Governance.           Assessment by The Indonesian Institute For
                                                            Corporate Governance


Assessment Penerapan Governansi                          Assessment of the Implementation of
Korporat berdasarkan Regulasi BUMN                       Corporate Governance based on SOEs
                                                         Regulation

Tujuan Penilaian, Dasar Penilaian, dan                   Assessment Objectives, Basis for
Metode                                                   Assessment, and Methods
Sesuai Peraturan Presiden (Perpres) No. 192 Tahun        In accordance with Presidential Regulation (Perpres) No.
2014 tentang Badan Pengawasan Keuangan dan               192 of 2014 concerning the Financial and Development
Pembangunan (BPKP), Peraturan Pemerintah (PP) No.        Supervisory Agency (BPKP), Government Regulation
60 Tahun 2008 tentang Sistem Pengendalian Intern         (PP) No. 60 of 2008 concerning Government Internal
Pemerintah, dan Peraturan Menteri BUMN No. PER-          Control System, and Regulation of Minister of SOEs
2/MBU/03/2023 tentang Pedoman Tata Kelola dan            No. PER-2/MBU/03/2023 concerning Guidelines for
Kegiatan Korporasi Signifikan Badan Usaha Milik Negara   Governance and Significant Corporate Activities of
serta Peraturan OJK (POJK) No. 21/POJK.04/2015           State-Owned Enterprises and OJK Regulation (POJK)
tentang Pedoman Tata Kelola Perusahaan Terbuka,          No. 21/POJK.04/2015 concerning Guidelines for Public
Perseroan sebagai BUMN sekaligus sebagai Emiten          Company Governance, the Company as a SOE as well
wajib untuk melakukan pengukuran terhadap                as an Issuer is obliged to measure the implementation
penerapan Governansi Perusahaan yang dilakukan           of Corporate Governance which is carried out
melalui penilaian (assessment). Perseroan melakukan      through assessment. The Company assesses the
penilaian penerapan Governansi Perusahaan secara         implementation of Corporate Governance consistently
konsisten setiap tahunnya untuk mengetahui tingkat       every year to determine the level of adequacy of the
kecukupan penerapan Governansi Perusahaan di             implementation of Corporate Governance within the
lingkungan Perseroan. Penilaian yang dilakukan           Company. The assessment is carried out using various
menggunakan berbagai acuan standar praktik terbaik       applicable best practice standard references.
(best practices) yang berlaku.

Adapun tujuan dilaksanakannya asesmen tersebut,          The objectives of this assessment include:
antara lain:


1.   Menguji dan menilai penerapan governansi korporat   1. Test and assess the implementation of corporate
     melalui elaborasi kondisi penerapan governansi         governance through elaboration of the conditions
     korporat dan dengan kondisi nyata yang diterapkan      for implementing corporate governance and with
     pada Perseroan, melalui pemberian skor/nilai atas      the real conditions applied to the Company, through
     penerapan Governansi Perusahaan dan kategori           providing scores/values for the implementation
     kualitas penerapan governansi korporat.                of Corporate Governance and categories for the
                                                            quality of implementing corporate governance.
2. Mengidentifikasi    kekuatan    dan   kelemahan       2. Identify strengths and weaknesses of the
   penerapan governansi korporat, serta mengusulkan         implementation of corporate governance, as well
   rekomendasi perbaikan untuk mengurangi celah             as propose recommendations for improvements
   (gap) antara kriteria governansi korporat dan            to reduce the gap between corporate governance
   penerapannya pada Perseroan.                             criteria and their application to the Company.
3. Memberikan       rekomendasi     penyempurnaan        3. Provide recommendations for improvements to
   terhadap kesenjangan yang ditemukan dalam                gaps found in the implementation of corporate
   implementasi governansi korporat sejalan dengan          governance in line with best practices.
   best practices.
4. Memantau konsistensi penerapan governansi             4. Monitor the consistency of corporate governance
   korporat dan memperoleh masukan untuk                    implementation and obtain input for improving
   penyempurnaan dan pengembangan kebijakan                 and developing corporate governance policies.
   Governansi Perusahaan.



298                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 299
Berdasarkan Peraturan Menteri BUMN No. PER-2/              Based on Regulation of the Minister of BUMN No. PER-
MBU/03/2023, Perseroan melakukan pengukuran                2/MBU/03/2023, the Company measures corporate
terhadap governansi korporat sebagai berikut:              governance as follows:
1. Pelaksanaan penerapan governansi korporat/              1. The implementation of corporate governance/
    assessment governansi korporat dilakukan secara           assessment of corporate governance is carried out
    berkala oleh Perseroan oleh asesor eksternal, dan         periodically by the Company by external assessor,
    tidak menutup kemungkinan diselingi oleh self-            and does not rule out the possibility of being
    assessment yang dilakukan oleh asesor internal            interrupted by self-assessment by the Company’s
    Perseroan.                                                internal assessor.
2. Evaluasi     (review),   yaitu   program    untuk       2. Evaluation (review), is a program to describe the
    mendeskripsikan tindak lanjut pelaksanaan dan             follow-up to the implementation and application
    penerapan governansi korporat di Perseroan yang           of corporate governance in the Company which
    dilakukan pada tahun berikutnya setelah penilaian         is carried out in the following year after the
    sebagaimana dimaksud pada poin pertama, yang              assessment as referred to in the first point,
    meliputi evaluasi terhadap hasil penilaian dan            which includes evaluation of the results of the
    tindak lanjut atas rekomendasi perbaikan.                 assessment and follow-up on recommendations
                                                              for improvement.


Pelaksanaan Assessment Penerapan                           Implementation of the Assessment of
Governansi Korporat Tahun 2023                             Corporate Governance Implementation in
                                                           2023

Pada Tahun 2023 dilakukan self assessment GCG              In 2023, a GCG self-assessment was carried out based
berdasarkan surat PT Bank Rakyat Indonesia (Persero),      on a decree from PT Bank Rakyat Indonesia (Persero)
Tbk. nomor B.28-KEP/GCG/ING/12/2023 dengan                 Tbk No. B.28-KEP/GCG/ING/12/2023 with assessment
rincian penilaian sebagai berikut:                         details as follows:


                         Jenis Penilaian
                                                         Self Assessment
                        Assessment Type

                        Assessor/Penilai                 Internal PT Pegadaian

                      Tahun Buku Penerapan               1 Januari-31 Desember 2023
                           Fiscal Year                   January 1 -December 31, 2023

                       Waktu Pengukuran
                                                         Desember 2023 - Januari 2024
                       Measurement Time

           Waktu Terbit Laporan Hasil Pengukuran         15 Januari 2024
    Time of Publication of Measurement Results Report    January 15, 2024



Di tahun 2023, hasil asesmen penerapan governansi          In 2023, assessment results of the implementation of
korporat menunjukkan total skor 98,919 atau mencapai       corporate governance show a total score of 98.919 or
kualitas “98,92%” dengan rincian hasil berikut:            reaching a quality of “98.92%” with the following details:


                                                                            Bobot                        Capaian
                               Aspek Penilaian                                             Nilai
                                                                            Weight                    Achievement
                              Assessment Aspect                                           Value
                                                                             (%)                          (%)

 Komitmen terhadap Penerapan Governansi Korporat Secara Berkelanjutan
                                                                             7,00          7,00           100%
 Commitment to Sustainable Implementation of Corporate Governance
 Pemegang Saham dan RUPS
                                                                             9,00         8,971          99,67%
 Shareholders and GMS
 Dewan Komisaris
                                                                            35,00         34,911         99,74%
 Board of Commissioners
 Direksi
                                                                            35,00        34,763          99,32%
 Board of Directors




PT Pegadaian | 2023 Annual Report                                                                                 299
Page 300
Tata Kelola Perusahaan
Corporate Governance




                                                                                            Bobot                        Capaian
                                 Aspek Penilaian                                                              Nilai
                                                                                           Weight                      Achievement
                                Assessment Aspect                                                            Value
                                                                                            (%)                            (%)

 Pengungkapan Informasi dan Transparansi
                                                                                             9,00            8,274       91,93%
 Information Disclosure and Transparency
 Aspek Lainnya
                                                                                             5,00            5,00         100%
 Other Aspects
 Skor Keseluruhan
                                                                                           100,00            98,919      98,92%
 Overall Score
 Klasifikasi Kualitas Penerapan Governansi Korporat                                     “Sangat Baik”
 Classification of the Quality of Corporate Governance Implementation                    “Very Good”

 Keterangan: 0-50: Tidak Baik | 50-60: Kurang Baik | 60-75: Cukup Baik | 75-85: Baik | 85-100: Sangat Baik
 Description: 0-50: Not Good | 50-60: Less Good | 60-75: Fairly Good | 75-85: Good | 85-100: Very Good




Mengacu pada hasil asesmen tersebut, terdapat 4 butir                    Referring to the assessment results, there are 4
rekomendasi yang menjadi Area of Improvement (AoI)                       recommendations as Areas of Improvement (AoI)
yang perlu ditindaklanjuti sebagai upaya peningkatan                     that need to be followed up as an effort to improve
kualitas penerapan Governansi Perusahaan di tahun                        the quality of the implementation of Company
selanjutnya. Adapun rekomendasi penilaian penerapan                      Governance in the following year. Recommendations
Governansi Perusahaan pada tahun buku 2023,                              for the assessment of the Company Governance
sebagai berikut:                                                         implementation in the 2023 fiscal year are as follows:


                             Aspek                                                           Rekomendasi
  No
                             Aspect                                                        Recommendation
        Komitmen terhadap Penerapan Governansi
        Korporat secara Berkelanjutan                        Tidak ada
 1.
        Commitment to Sustainable Implementation             None
        of Corporate Governance
        Pemegang Saham dan RUPS/Pemilik Modal                Tidak ada
 2.
        Shareholders and GMS/Capital Owner                   None
                                                             Standar jangka waktu tingkat kesegeraan pengambilan keputusan
                                                             yaitu berkisar 7 sampai dengan 14 hari, sehingga hal tersebut perlu
                                                             dilakukan penambahan pada Pedoman dan Tata Tertib Kerja Dewan
        Dewan Komisaris
 3.                                                          Komisaris
        Board of Commissioners
                                                             The standard time period for the level of immediacy of decision
                                                             making is around 7 to 14 days as this needs to be added to the Board
                                                             of Commissioners’ Work Guidelines and Regulations
                                                             1. Perusahaan melakukan pengukuran survei kepuasan Karyawan;
                                                             2. Telah terdapat kebijakan terkait Tanggung Jawab Sosial dan
                                                                Lingkungan Perusahaan, namun perlu untuk dilakukan kesesuaian
                                                                dengan Peraturan Menteri BUMN Nomor PER-1/MBU/03/2023
                                                                tentang Penugasan Khusus dan Program Tanggung Jawab Sosial
        Direksi                                                 dan Lingkungan BUMN.
 4.
        Board of Directors                                   1. The Company conducts employee satisfaction survey;
                                                             2. There are already policies related to Corporate Social and
                                                                Environmental Responsibility, but it is necessary to comply with the
                                                                Regulation of Minister of SOEs No. PER-1/MBU/03/2023 concerning
                                                                Special Assignments and Programs for Social and Environmental
                                                                Responsibility of SOEs.
                                                             Dalam rangka pemenuhan standar penilaian ajang Annual Report
                                                             Award (ARA), Perusahaan melakukan penilaian gap atas implementasi
                                                             Pedoman Umum Governansi Korporat Indonesia (PUG-KI) Tahun 2021
                                                             dan melakukan penyesuaian atas gap yang ada.
        Pengungkapan Informasi dan Transparansi
 5.                                                          In order to fulfill the assessment standards for the Annual Report
        Information Disclosure and Transparency
                                                             Award (ARA), the Company conducted a gap assessment on the
                                                             implementation of the 2021 Indonesian General Guidelines for
                                                             Corporate Governance (PUG-KI) and made adjustments to existing
                                                             gaps.
        Aspek Lainnya                                        Tidak ada
 6.
        Other Aspects                                        None




300                                                                                              Laporan Tahunan 2023 | PT Pegadaian
Page 301
Pelaksanaan Assessment Penerapan                                         Implementation of Assessment on the
Governansi Korporat Tahun 2022                                           Corporate Governance Implementation in
                                                                         2022

Dalam     melaksanakan    pengukuran       penerapan                     In carrying out measurements of the implementation
governansi korporat untuk periode tahun buku 2022,                       of corporate governance for the 2022 financial year,
Perseroan melakukan assessment governansi korporat                       the Company carried out a corporate governance
oleh asesor independen dengan metode pengukuran                          assessment by an independent assessor with
mencakup 6 (enam) aspek pokok, 43 indikator dan 153                      measurement method covering 6 (six) main aspects,
parameter pengujian (subindikator), sesuai Keputusan                     43 indicators and 153 test parameters (sub-indicators),
Sekretaris Kementerian BUMN No. SK-16/S.MBU/2012.                        in accordance with the Decree of the Secretary of the
                                                                         Ministry of SOEs No. SK-16/S.MBU/2012.


                          Jenis Penilaian                             Assessment GCG oleh Asesor Independen
                        Assessment Type                               GCG Assessment by Independent Assessor

                         Assessor/Penilai                             PT Sinergi Daya Prima

                      Tahun Buku Penerapan                            1 Januari-31 Desember 2022
                            Fiscal Year                               January 1 -December 31, 2022

                        Waktu Pengukuran
                       Measurement Time                               November-Desember

            Waktu Terbit Laporan Hasil Pengukuran                     28 Februari 2023
     Time of Publication of Measurement Results Report                February 28, 2023


Hasil Assessment penerapan Governansi Perusahaan                         Result of the Assessment of the Implementation of
periode tahun buku 2022 mencapai total skor 98,88                        Company Governance for the 2022 financial year
atau mencapai kualitas “Sangat Baik” dengan rincian                      reached a total score of 98.88 or achieved “Very
hasil sebagai berikut:                                                   Good” quality with details of the results as follows:


                                                                                              Bobot                     Capaian
                                 Aspek Penilaian                                                             Nilai
                                                                                              Weight                  Achievement
                                Assessment Aspect                                                            Value
                                                                                               (%)                        (%)
 1. Komitmen Terhadap Penerapan Governansi Korporat Secara Berkelanjutan
                                                                                               7,00          7,000       100%
 Commitment to Sustainable Implementation of Corporate Governance
 2. Pemegang Saham dan RUPS
                                                                                               9,00           8,87      98,63%
 Shareholders and GMS
 3. Dewan Komisaris
                                                                                              35,00          34,901     99,72%
 Board of Commissioners
 4. Direksi
                                                                                              35,00          34,111     97,46%
 Board of Directors
 5. Pengungkapan Informasi dan Transparansi
                                                                                               9,00          8,990      99,88%
 Information Disclosure and Transparency
 6. Aspek Lainnya
                                                                                               5,00          5,000       100%
 Other Aspects
 Skor Keseluruhan
                                                                                              100,00         98,878     98,88%
 Overall Score
                                                                                           SANGAT
 Klasifikasi Kualitas Penerapan Governansi Perusahaan
                                                                                             BAIK
 Classification of the Quality of Corporate Governance Implementation
                                                                                          VERY GOOD

 Keterangan: 0-50: Tidak Baik | 50-60: Kurang Baik | 60-75: Cukup Baik | 75-85: Baik | 85-100: Sangat Baik
 Description: 0-50: Not Good | 50-60: Less Good | 60-75: Fairly Good | 75-85: Good | 85-100: Very Good



Berdasarkan hasil assessment tersebut, terdapat                          Based on this assessment results, there are 13
13 butir rekomendasi yang menjadi Area of                                recommendations which are Areas of Improvement
Improvement (AoI) yang perlu ditindaklanjuti sebagai                     (AoI) that need to be followed up as an effort to
upaya peningkatan kualitas penerapan Governansi                          improve the quality of the implementation of Company
Perusahaan di tahun selanjutnya. Rekomendasi                             Governance in the following year. Recommendations



PT Pegadaian | 2023 Annual Report                                                                                               301
Page 302
Tata Kelola Perusahaan
Corporate Governance




penilaian penerapan Governansi Perusahaan tahun                 from the assessment of the Corporate Governance
buku 2022 adalah sebagai berikut:                               implementation for the 2022 financial year are as
                                                                follows:


           Aspek                                                   Rekomendasi
  No
           Aspect                                                 Recommendation
       Komitmen
       terhadap
       Penerapan
       Governansi
       Korporat secara
                         Tidak Ada
 1.    Berkelanjutan
                         None
       Commitment
       to Sustainable
       Implementation
       of Corporate
       Governance
                         •    Memberikan alasan terhadap pemberhentian anggota Direksi sesuai dengan AD Perusahaan
                         •    Memberikan alasan terhadap pemberhentian anggota Dewan Komisaris sesuai dengan AD
                              Perusahaan.
       Pemegang          •    Mengesahkan Rencana Kerja Tanggung Jawab Sosial dan Lingkungan (RKA TJSL) dan Key
       Saham dan              Performance Indicators (KPI) yang tertuang dalam Kontrak Manajemen Tahun 2022 antara
       RUPS/Pemilik           Direksi dan Dewan Komisaris PT Pegadaian dengan Pemegang Saham PT Pegadaian.
 2.    Modal             •    Provide reasons for the dismissal of members of the Board of Directors in accordance with the
       Shareholders           Company’s AD
       and GMS/Capital   •    Provide reasons for the dismissal of members of the Board of Commissioners in accordance
       Owner                  with the Company’s AD.
                         •    Ratify the Social and Environmental Responsibility Work Plan (RKA TJSL) and Key
                              Performance Indicators (KPI) contained in the 2022 Management Contract between the Board
                              of Directors and Board of Commissioners of PT Pegadaian and PT Pegadaian Shareholders.
                         1.   Melengkapi Pedoman Tata Tertib Kerja Dewan Komisaris mengenai:
                              a. Standar waktu tingkat kesegeraan pengambilan keputusan persetujuan terhadap usulan
                                  Direksi.
                              b. Ketentuan tentang tingkat kesegeraan untuk mengkomunikasikan keputusan Dewan
                                  Komisaris kepada Direksi, maksimal 7 (tujuh) hari sejak disahkan/ditandatangani.
                         2.   Mencantumkan dalam Pedoman dan Tata Tertib Kerja Dewan Komisaris terkait Dewan
                              Komisaris mengusulkan remunerasi Direksi sesuai ketentuan yang berlaku dan penilaian kinerja
                              Direksi.
       Dewan             3.   Melengkapi Pedoman dan Tata Tertib Kerja Dewan Komisaris mengenai Etika Rapat Dewan
       Komisaris              Komisaris dan Evaluasi tindak lanjut hasil rapat sebelumnya.
 3.
       Board of          1.   Complete the Board of Commissioners’ Work Guidelines and Regulations on:
       Commissioners          a. Standard time for immediacy level in making decisions to approve the Board of Directors’
                                  proposal.
                              b. Provision on immediacy level for communicating decisions of the Board of Commissioners to
                                  the Board of Directors, a maximum of 7 (seven) days after it is ratified/signed.
                         2.   Include in the Board of Commissioners’ Work Guidelines and Regulations that the Board
                              of Commissioners suggested remuneration for the Board of Directors in accordance with
                              applicable regulations and an assessment of the performance of Directors.
                         3.   Complete the Board of Commissioners’ Work Guidelines and Regulations on Ethics in Board of
                              Commissioners Meetings and Evaluation of follow-up to the results of previous meetings.
                         •    Menyesuaikan Struktur Organisasi dan Tata Kerja Pegadaian dengan Struktur Organisasi
                              Korporasi tanggal 30 Juni 2022.
                         •    Melakukan peninjauan dan penyempurnaan beberapa SOP sesuai dengan ketentuan yang
                              berlaku.
                         •    Memastikan Pedoman terkait Pelayanan dan Pengaduan Nasabah telah memenuhi aturan
                              regulator.
                         •    Menyesuaikan Struktur Organisasi Divisi Hukum dalam Struktur Organisasi dan Tata Kerja Divisi
                              Hukum dengan Struktur Organisasi Korporasi tanggal 30 Juni 2022.
                         •    Melakukan pengkinian kebijakan mengenai metode penilaian untuk mengukur kepuasan
                              karyawan.
       Direksi           •    Menyusun kebijakan maupun petunjuk pelaksanaan mengenai tanggung jawab sosial dan
 4.    Board of               lingkungan Perusahaan.
       Directors         •    Adjust the Organizational Structure and Work Procedures of Pegadaian to the Corporate
                              Organizational Structure as of June 30, 2022.
                         •    Review and refine several SOPs in accordance with applicable regulations.
                         •    Ensure that the Guidelines on Customer Services and Complaints comply with regulatory
                              regulations.
                         •    Adjust Organizational Structure of the Legal Division in Organizational Structure and Working
                              Procedures of the Legal Division with the Corporate Organizational Structure as of June 30,
                              2022.
                         •    Update policies regarding assessment methods for measuring employee satisfaction.
                         •    Develop policies and implementation instructions on the Company’s social and environmental
                              responsibilities.




302                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 303
             Aspek                                                  Rekomendasi
 No
             Aspect                                                Recommendation
        Pengungkapan
        Informasi dan       Melengkapi Laporan Tahunan dengan informasi terkait pelatihan yang akan dilakukan pada tahun
        Transparansi        berikutnya.
 5.
        Information         Complete the Annual Report with information related to training that will be carried out in the
        Disclosure and      following year.
        Transparency
        Aspek Lainnya       Tidak ada
 6.
        Other Aspects       None




Sekilas tentang Assessment Penerapan                             A Glance at the Assessment of the
Governansi Korporat di Tahun-Tahun                               Implementation of Corporate Governance
Sebelumnya                                                       in Previous Years
Assessment atau penilaian penerapan governansi                   Assessment or evaluation of the implementation
korporat di lingkup Perseroan telah dilakukan                    of corporate governance within the Company
sejak tahun 2008. Proses assessment mengalami                    have been carried out since 2008. The assessment
perkembangan sejalan dengan pertumbuhan bisnis                   process has developed in line with business growth
dan perkembangan infrastruktur serta soft structure              and development of infrastructure and corporate
governansi korporat di lingkup Perseroan. Berikut                governance soft structure within the Company. The
disampaikan hasil assessment penerapan governansi                following are the results of the assessment of the
korporat dalam 5 (lima) tahun terakhir.                          implementation of corporate governance in the last 5
                                                                 (five) years.


                                  Perjalanan Assessment Penerapan Governansi Perusahaan
                                 Journey of Company Governance Implementation Assessment
                                                                                                              Laporan Hasil
                                                                                                               Assessment
  Tahun                         Bentuk                                                   Pelaksanaan
                                                                                                               Governansi
   Buku        Assessor       Assessment                        Nilai    Kategori        Assessment
                                             Target (RKAP)                                                      Report on
 Financial      Penilai       Assessment                        Value    Category        Assessment
                                                                                                               Governance
   Year                          Form                                                  Implementation
                                                                                                               Assessment
                                                                                                                 Result
                                            Lebih tinggi
                                                                         “Sangat      27 November 2017
             PT Kharisma                    dari Tahun
                              Assessment                                 Baik”        s/d 17 Januari 2018   17 Januari 2018
 2017        Integrasi                      sebelumnya         96,19
                              (Penilaian)                                “Very        November 27, 2017     January 17, 2018
             Manajemen                      Higher than the
                                                                         Good”        -January 17, 2018
                                            previous year
                                            Lebih tinggi                              1 November 2018
                                                                         “Sangat
                                            dari Tahun                                s/d 22 Januari
             PT Sinergi       Assessment                                 Baik”                              22 Januari 2019
 2018                                       sebelumnya         98,21                  2019
             Daya Prima       (Penilaian)                                “Very                              January 22, 2019
                                            Higher than the                           November 1, 2018
                                                                         Good”
                                            previous year                             -January 22, 2019
                                            Lebih tinggi                              12 November 2019
                                                                         “Sangat
             PT Multi                       dari Tahun                                s/d 17 Januari
                              Assessment                                 Baik”                              17 Februari 2020
 2019        Utama                          sebelumnya         98,45                  2020
                              (Penilaian)                                “Very                              February 17, 2020
             Indojasa                       Higher than the                           November 12, 2019
                                                                         Good”
                                            previous year                             -January 17, 2020
                                            Lebih tinggi                              5 November 2020
                                                                         “Sangat
             PT Kharisma                    dari Tahun                                s/d 22 Januari
                              Assessment                                 Baik”                              22 Januari 2021
 2020        Integrasi                      sebelumnya         98,60                  2021
                              (Penilaian)                                “Very                              January 22, 2021
             Manajemen                      Higher than the                           November 5, 2020
                                                                         Good”
                                            previous year                             -January 22, 2021
                                                                                      14 September 2021
                                            Lebih tinggi
                              Self-                                      “Sangat      s/d 31 Desember
                                            dari Tahun
                              Assessment                                 Baik”        2021                  17 Maret 2022
 2021        PT Pegadaian                   sebelumnya         98,88
                              (Penilaian                                 “Very        September 14,         March 17, 2022
                                            Higher than the
                              Mandiri)                                   Good”        2021 -December
                                            previous year
                                                                                      31, 2021




PT Pegadaian | 2023 Annual Report                                                                                            303
Page 304
Tata Kelola Perusahaan
Corporate Governance




                                   Perjalanan Assessment Penerapan Governansi Perusahaan
                                  Journey of Company Governance Implementation Assessment
                                                                                                                      Laporan Hasil
                                                                                                                       Assessment
  Tahun                         Bentuk                                                            Pelaksanaan
                                                                                                                       Governansi
   Buku          Assessor     Assessment                               Nilai   Kategori           Assessment
                                                  Target (RKAP)                                                         Report on
 Financial        Penilai     Assessment                               Value   Category           Assessment
                                                                                                                       Governance
   Year                          Form                                                           Implementation
                                                                                                                       Assessment
                                                                                                                         Result
                                              Lebih tinggi                                  3 November 2022
                                                                               “Sangat
                                              dari Tahun                                    s/d 26 Januari        28 Februari 2023
             PT Sinergi       Assessment                                       Baik”
 2022                                         sebelumnya           98,88                    2023                  February 28,
             Daya Prima       (Penilaian)                                      “Very
                                              Higher than the                               November 3, 2022      2023
                                                                               Good”
                                              previous year                                 -January 26, 2023

 2023*       -                -               -                    -           -            -                     -

 * ) Pada tahun 2023 Parameter tentang Tata Kelola Perusahaan di BUMN berdasarkan SK 16 KBUMN sudah dicabut maka tidak dilakukan
 assessment penerapan Governansi Perusahaan. Adapun penilaian GCG dilakukan berdasarkan surat PT Bank Rakyat Indonesia (Persero), Tbk.
 nomor B.28-KEP/GCG/ING/12/2023.
 * ) In 2023, the parameters regarding Corporate Governance in SOEs based on SK 16 KBUMN have been revoked, so no assessment of the
 implementation of Corporate Governance. The GCG assessment was carried out based on a decree from PT Bank Rakyat Indonesia (Persero),
 Tbk No. B.28-KEP/GCG/ING/12/2023 .



Penilaian Corporate Governance                                         Penilaian Corporate Governance
Perception Index (CGPI)                                                Perception Index (CGPI)
Corporate Governance Perception Index (CGPI)                           The Corporate Governance Perception Index (CGPI) is
adalah program riset dan pemeringkatan penerapan                       research program and ranking of the implementation
governansi korporat pada perusahaan-perusahaan di                      of corporate governance in companies in Indonesia
Indonesia melalui perancangan riset yang mendorong                     through research method that encourages the
Perseroan    meningkatkan     kualitas    penerapan                    Company to improve the quality of the corporate
konsep governansi korporat melalui perbaikan yang                      governance      implementation    concept    through
berkesinambungan dengan melaksanakan evaluasi                          continuous improvement by evaluations and
dan benchmarking. Program ini dilaksanakan oleh oleh                   benchmarking. This program is implemented by the
Indonesia Institute of Corporate Governance (IICG)                     Indonesia Institute of Corporate Governance (IICG) in
bekerja sama dengan Majalah SWA.                                       collaboration with SWA Magazine.


Metode Penilaian                                                       Assessment Method
Metode penilaian CGPI terdiri dari 4 (empat) tahapan                   The CGPI assessment method consists of 4 (four)
penilaian yang meliputi self-assessment, penilaian                     assessment stages which include self-assessment,
dokumen, penilaian makalah dan observasi.                              document assessment, paper assessment and
                                                                       observation.
1.   Self-Assessment                                                   1. Self-Assessment
     Adalah penilaian mandiri oleh Perseroan mengenai                     This is independent assessment by the Company
     kualitas pelaksanaan governansi korporat di                          on the quality of corporate governance
     lingkup internal Perseroan. Daftar responden terdiri                 implementation within the Company›s internal
     dari 2 (dua) kalangan responden yakni responden                      scope. The list of respondents consists of 2
     internal dan responden eksternal.                                    (two) groups of respondents, namely internal
                                                                          respondents and external respondents.
2. Kelengkapan Dokumen                                                 2. Document Completeness
   Adalah pemenuhan persyaratan penilaian dengan                          This is fulfilling the assessment requirements by
   menyerahkan berbagai dokumen yang telah                                submitting various documents that the Company
   dimiliki Perseroan dalam pelaksanaan governansi                        has in the implementation of corporate governance
   korporat dan dokumen lainnya terkait dengan                            and other documents related to the assessment
   tema penilaian.                                                        theme.
3. Penyusunan Makalah                                                  3. Paper Preparation
   Makalah disusun oleh Perseroan yang menjelaskan                        Paper prepared by the Company which explains a
   serangkaian proses dan program implementasi                            series of processes and programs for implementing
   governansi korporat dan upaya manajemen terkait                        corporate governance and management efforts
   dengan tema penilaian.                                                 related to the assessment theme.




304                                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 305
4. Observasi                                                   4. Observation
   Observasi adalah tahapan akhir penilaian berupa                Observation is the final stage of the assessment in
   peninjauan langsung oleh tim penilaian CGPI                    the form of direct review by the CGPI assessment
   untuk memastikan bahwa proses pelaksanaan                      team to ensure that the process of implementing
   serangkaian program pelaksanaan governansi                     a series of corporate governance implementation
   korporat dan upaya manajemen terkait dengan                    programs and management efforts is related to
   tema penilaian.                                                the assessment theme.


Hasil penilaian CGPI berupa rentang skor yang dicapai          Results of the CGPI assessment are in the form
oleh Perseroan peserta dengan kategorisasi atas                of a range of scores achieved by participating
tingkat kualitas implementasi Governansi Perusahaan            companies with categorization of the quality level of
yang menggunakan istilah “Terpercaya”.                         implementation of corporate governance using the
                                                               term «Trusted».


                                                                                  “Cukup Terpercaya”
                    55,00 s/d 69,99%                       =
                                                                                    “Fairly Trusted”

                                                                                     “Terpercaya”
                    70,00 s/d 84,99%                       =
                                                                                       “Trusted”

                                                                                 “Sangat Terpercaya”
                     85,00 s/d 100%                        =
                                                                                    “Very Trusted”


Hasil Penilaian CGPI Pegadaian Tahun                           Pegadaian CGPI Assessment Results for
2023                                                           2023
Penilaian CGPI tahun 2023 dilakukan pada bulan                 The 2023 CGPI assessment was fulfilled from August
Agustus s.d November 2023 dengan tema Membangun                to November 2023 with the theme Building Corporate
Ketangkasan Perusahaan Dalam Kerangka GCG yang                 Agility within the GCG Framework, which was
diikuti oleh 37 perusahaan baik perusahaan BUMN                attended by 37 companies, both state-owned and
maupun swasta yang terbagi dalam sejumlah sektor               private companies, divided into a number of industrial
industri. Hasil penilaian CGPI Perseroan di tahun 2023,        sectors. The results of the Company’s CGPI assessment
menunjukkan perolehan skor 88,42 dari skala 100,00             in 2023 show a score of 88.42 on a scale of 100.00 in
dengan kategori “Sangat Tepercaya”. Adapun rincian             the “Very Trusted” category. Details of the assessment
hasil penilaian dapat dilihat pada tabel berikut:              results can be seen in the following table:


           Aspek dan Indikator                            Bobot                             Nilai Pegadaian
           Aspect and Indicator                           Weight                            Pegadaian Score
 Aspek Struktur Tata Kelola
                                                          35,41                                     29,29
 Aspect of Governance Structure
 Aspek Proses Tata Kelola
                                                          36,17                                     29,04
 Aspect of Governance Process
 Aspek Hasil Tata Kelola
                                                          28,42                                     30,09
 Aspect of Governance Result
 Nilai Akhir
                                                          100,00                                    88,42
 Final Score


Terdapat beberapa rekomendasi dari IICG terhadap               There are several recommendations from IICG on
pelaksanaan Governansi Perusahaan. Rekomendasi                 the implementation of Corporate Governance. These
tersebut menjadi bahan penyempurnaan yang                      recommendations become material for improvements
ditindaklanjuti implementasinya dalam penerapan tata           which are followed up by implementation in the
kelola di Perseroan.                                           implementation of governance in the Company.




PT Pegadaian | 2023 Annual Report                                                                               305
Page 306
Tata Kelola Perusahaan
Corporate Governance




            Rekomendasi                                                  Tindak Lanjut
  No.
           Recommendation                                                  Follow-up
   I    Struktur Tata Kelola
        Governance Structure
  1.    Pegadaian perlu             Pelaksanaan integrasi dan konsolidasi sistem GRC (Governance Risk Compliance) di grup
        mengembangkan               Perusahaan telah dilakukan dengan pelaksanaan Rapat Komite Tata Kelola Terintegrasi
        struktur dan/atau           (KTKT) antara Pegadaian dengan Perusahaan Induk. Pelibatan dari beberapa unit
        fungsi khusus yang          kerja antara lain Kepatuhan, Manajemen Risiko, Perencanaan Strategis, Manajemen
        bertanggung jawab           Kinerja Perusahaan dan Satuan Pengawasan Intern (SPI) telah aktif berkoordinasi dan
        dalam melakukan             bekerjasama dalam mengelola aspek-aspek governansi, manajemen risiko dan kepatuhan.
        integrasi dan konsolidasi
        sistem GRC (Governance      Selain itu tidak hanya pelaksanaan rapat Komite Tata Kelola Terintegrasi (KTKT) yang
        Risk Compliance) di         telah menjadi praktek GRC Grup perusahaan itu sendiri, namun kami juga melakukan
        grup Perusahaan.            Rapat Risk Management Committee Terintegrasi (RMCT) dan program Audit terintegrasi
        Pegadaian needs             dengan Induk Perusahaan dalam bentuk Joint Audit.
        to develop special
        structure and/              The implementation of integration and consolidation of the GRC (Governance Risk
        or function that            Compliance) system in the Company group has been carried out by holding an Integrated
        is responsible for          Governance Committee Meeting (KTKT) between Pegadaian and the Parent Company.
        integrating and             The involvement of several work units, including Compliance, Risk Management,
        consolidating the GRC       Strategic Planning, Company Performance Management and the Internal Audit Unit
        (Governance Risk            (SPI), has actively coordinated and collaborated in managing aspects of governance, risk
        Compliance) system in       management and compliance.
        the Company group.
                                    Apart from that, not only does holding Integrated Governance Committee (KTKT)
                                    meetings have become the company's own GRC Group practice, but we also conduct
                                    Integrated Risk Management Committee Meetings (RMCT) and an integrated Audit
                                    program with the Parent Company in the form of Joint Audit.
  2.    Pegadaian perlu             Dalam menghadapi dinamika perubahan yang terjadi akibat munculnya tantangan
        melakukan penyesuaian       perusahaan, Pegadaian secara periodik selalu melakukan review dan evaluasi terhadap
        kebijakan dan strategi      kebijakan & strategi perusahaan. Agenda tersebut secara governance terbagi menjadi 2
        perusahaan secara           (dua) yakni:
        berkala dan hati-hati
        di setiap dinamika          1. Agenda penyusunan RKAP tahun depan yang mulai dilaksanakan di kuartal IV yang di
        perubahan yang terjadi         dalamnya memuat review dan evaluasi RKAP tahun sebelumnya.
        dengan mengeksplorasi       2. Agenda review dan evaluasi RKAP tahun berjalan yang mulai dilaksanakan di semester
        tantangan yang                 II tahun berjalan.
        muncul, mengelola
        kerentanan, beradaptasi     Selanjutnya Tahun 2022 Divisi Kepatuhan telah melakukan : 400 pengujian kepatuhan
        mengelola perubahan,        dan 24 kajian analisis dan dampak atas regulasi yang berpengaruh terhadap Perusahaan
        dan mengambil               dan Divisi Manajemen Risiko Operasi dan Korporasi telah melakukan pengkinian
        peluang dengan              Pedoman Risk Appetite Statement dan Profil Risiko dimana tujuan dikinikan pedoman
        mengoptimalkan potensi      tersebut untuk mencegah atau mengurangi potensi kerugian, mendorong pertumbuhan
        sehingga dapat meraih       yang berkelanjutan (sustainability growth) dan mewujudkan tata kelola perusahaan yang
        tujuannya berdasarkan       baik (Good Corporate Governance) dan terakhir Divisi Manajemen Risiko membuat Buku
        capaian terbaik.            Profil Risiko Perusahaan setiap triwulanan.
        Pegadaian needs
        to adjust company           In facing the dynamics of change that occur due to the emergence of company
        policies and strategies     challenges, Pegadaian periodically reviews and evaluates company policies & strategies.
        periodically and            The governance agenda is divided into 2 (two), namely:
        carefully in every
        dynamic change that         1. Agenda for preparing next year's RKAP which will begin to be implemented in the
        occurs by exploring            fourth quarter, which includes a review and evaluation of the previous year's RKAP.
        challenges that arise,      2. Agenda for review and evaluation of the current year's RKAP which will begin to be
        managing vulnerabilities,      implemented in the second semester of the current year.
        adapting to managing
        change, and taking          Furthermore, in 2022 the Compliance Division has carried out: 400 compliance tests
        opportunities by            and 24 analysis and impact studies on regulations that affect the Company and the
        optimizing potential so     Operations and Corporate Risk Management Division has updated the Risk Appetite
        that it could achieve its   Statement and Risk Profile Guidelines where the aim of updating these guidelines is to
        goals based on the best     prevent or reduce the potential losses, encouraging sustainable growth and realizing
        achievements.               good corporate governance and finally the Risk Management Division creates a Company
                                    Risk Profile Book every quarter.




306                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 307
           Rekomendasi                                                 Tindak Lanjut
 No.
          Recommendation                                                 Follow-up
  II   Proses Tata Kelola
       Governance Process
  1.   Pegadaian perlu
       mengoptimalkan
       program pengembangan
       kepemimpinan
       di perusahaan
       untuk memastikan
                                  Perusahaan selalu melakukan program pengembangan kepemimpinan dan menyiapkan
       ketersediaan calon
                                  suksesi Direksi. Selain itu, Pegadaian Corporate University juga telah melakukan
       pemimpin perusahaan
                                  peningkatan kompetensi bagi para karyawan dengan dibuatkan kalender akademik
       yang kompeten,
                                  tahunan serta pelaksanaan training mandiri dengan nama program learning wallet
       kompetitif, adaptif
       dan lincah dalam
                                  Selain itu, Perusahaan juga telah memetakan talenta Perusahaan diatur dalam kebijakan
       menghadapi dinamika
                                  pemetaan talenta perusahaan.
       perubahan secara
       berkelanjutan.
                                  Company always conducts leadership development programs and prepares for the
       Pegadaian needs to
                                  succession of Directors. Apart from that, Pegadaian Corporate University has also
       optimize leadership
                                  increased competency for employees by creating annual academic calendar and
       development programs
                                  implementing independent training under the learning wallet program.
       in the company to
       ensure the availability
                                  Apart from that, the Company has also mapped the Company's talents as regulated in
       of potential company
                                  the company's talent mapping policy.
       leaders who are
       competent, competitive,
       adaptive and agile in
       facing the dynamics of
       change on an ongoing
       basis.
  2.   Pegadaian perlu            Dewan Komisaris sedang melakukan pengkinian terhadap BOC Charter
       mengembangkan              The Board of Commissioners is currently updating the BOC Charter
       dan memutakhirkan
       pedoman/piagam
       terkait organ Pendukung
       Dewan Komisaris
       mengacu pada
       perubahan regulasi yaitu
       PERMEN BUMN Nomor
       PER-06/MBU/04/2021
       Tentang Perubahan Atas
       PERMEN BUMN Nomor
       PER-12/MBU/2012
       Tentang Organ
       Pendukung Dewan
       Komisaris/Dewan
       Pengawas Badan Usaha
       Milik Negara
       Pegadaian needs
       to develop and
       update guidelines/
       charter related to the
       supporting organs of the
       Board of Commissioners
       referring to changes
       in regulations, namely
       PERMEN BUMN No.
       PER-06/MBU/04/2021
       concerning Amendment
       to PERMEN BUMN
       No. PER-12/MBU/2012
       concerning Supporting
       Organs of the Board of
       Commissioners/Board
       Supervisor of State-
       Owned Enterprises




PT Pegadaian | 2023 Annual Report                                                                                      307
Page 308
Tata Kelola Perusahaan
Corporate Governance




            Rekomendasi                                               Tindak Lanjut
  No.
           Recommendation                                               Follow-up
  3.    Pegadaian dapat          PT Pegadaian telah mengadopsi ISO 37301:2016 melalui Peraturan Direksi 67 Tahun 2022
        mengoptimalkan           Tentang Pedoman Penerapan Kepatuhan
        sistem dan mekanisme     PT Pegadaian has adopted ISO 37301:2016 through Regulation of the Board of Directors
        pengelolaan              67 of 2022 concerning Compliance Implementation Guidelines.
        kepatuhan dengan
        mempertimbangkan
        untuk melakukan adopsi
        atau menerapkan ISO
        37301:2021 tentang
        Sistem Manajemen
        Kepatuhan
        Pegadaian could
        optimize compliance
        management system
        and mechanism by
        considering adopting
        or implementing
        ISO 37301:2021 on
        the Compliance
        Management System
  4.    Pegadaian dapat          Pegadaian selalu berkomitmen untuk melakukan prinsip-prinsip tata kelola perusahaan
        mempertimbangkan         yang baik sebagaimana rujukan ISO 37000:2021 tentang Governansi Organisasi.
        penerapan pedoman        Penerapan governansi organisasi diantaranya melakukan sertifikasi beberapa ISO yang
        ISO 37000:2021 tentang   relevan dengan kepentingan Perusahaan antara lain melalui pelaksanaan sertifikasi ISO
        Governansi Organisasi    37001:2016 Sistem Manajemen Anti Penyuapan.
        (Governance of
        Organization)            Perusahaan telah memiliki struktur governance (governing body) yang baik melalui
        Pegadaian may consider   pembentukan kebijakan GCG Code, BOD Charter, BOC Charter serta Struktur Organisasi
        implementing ISO         dan Tata Kerja (SOTK) Perusahaan.
        37000:2021 guidelines
        on Organizational        Dalam pelaksanaan manajemen perusahaan dilaksanakan beberapa fungsi:
        Governance               1. Performance Management antara lain dengan membuat Rencana Jangka Panjang
                                    Perusahaan (RJPP), Rencana Kinerja Anggaran Perusahaan (RKAP) dan Key
                                    Performance Indicator (KPI) untuk mencapai Visi dan Misi Perusahaan.
                                 2. Enterprise Risk Management (ERM) dengan menyusun Risk Appetite Statement (RAS)
                                    untuk memonitor dan memitigasi progress pencapaian performance management.
                                 3. Compliance Management guna memastikan kegiatan bisnis Perusahaan sesuai dengan
                                    peraturan dan ketentuan yang berlaku.

                                 Dalam pelaksanaan fungsi manajemen dilakukan monitoring dan pengawasan antara lain
                                 melalui internal audit dan eksternal audit dimana perusahaan mendapatkan penilaian
                                 audit "Satisfactory" dan "Wajar Tanpa Pengecualian (WTP)".

                                 Pegadaian is always committed to implementing the principles of good corporate
                                 governance as referenced in ISO 37000:2021 concerning Organizational Governance.
                                 Implementation of organizational governance includes implementing several ISO
                                 certifications that are relevant to the Company's interests, including through the
                                 implementation of ISO 37001:2016on Anti-Bribery Management System certification.

                                 The Company has good governance structure (governing body) through the
                                 establishment of the GCG Code policy, BOD Charter, BOC Charter and the Company's
                                 Organizational Structure and Work Procedures (SOTK).

                                 In the implementation of company management, several functions are carried out:
                                 1. Performance Management includes, among other things, creating a Company Long
                                     Term Plan (RJPP), Company Budget Performance Plan (RKAP) and Key Performance
                                     Indicators (KPI) to achieve the Company's Vision and Mission.
                                 2. Enterprise Risk Management (ERM) by preparing a Risk Appetite Statement (RAS) to
                                     monitor and mitigate progress in achieving performance management.
                                 3. Compliance Management to ensure the Company's business activities comply with
                                     applicable rules and regulations.

                                 In the implementation of management functions, monitoring and supervision is carried
                                 out, including through internal audit and external audit, where the company received an
                                 audit assessment of "Satisfactory" and "Fair Without Exceptions (WTP)"




308                                                                               Laporan Tahunan 2023 | PT Pegadaian
Page 309
           Rekomendasi                                                  Tindak Lanjut
 No.
          Recommendation                                                  Follow-up
  5.   Pegadaian perlu            Pengawasan SPI dalam laporan keuangan yang mengimplementasikan ICOFR yaitu:
       mengoptimalkan
       penerapan manajemen        Pegadaian telah memiliki kebijakan sistem pengendalian internal (tertuang dalam Perdir
       risiko dan pengendalian    nomor 168 Tahun 2020) yang mencakup 5 komponen, yaitu :
       internal diantaranya       1. Pengawasan oleh manajemen dan pengembangan budaya sadar risiko
       melalui implementasi       2. Identifikasi dan penilaian risiko
       ICOFR (Internal            3. Kegiatan pengendalian risiko dan pemisahan fungsi
       Control Over Financial     4. Sistem Akuntansi, informasi dan komunikasi
       Reporting) yang            5. Kegiatan pemantauan dan tindakan koreksi penyimpangan
       disesuaikan dengan
       tujuan, sasaran dan        Terkait pengendalian internal sebagaimana komponen nomor 4 di atas, dalam
       strategi perusahaan        implementasinya laporan keuangan disusun dan disajikan sesuai standar di Indonesia,
       Pegadaian needs            dimana perusahaan secara teknis telah mengeluarkan kebijakan pengendalian atas
       to optimize the            laporan keuangan melalui :
       implementation of          1. Peraturan Direksi Nomor 96 Tahun 2019 Perubahan Kedua atas Peraturan Direksi
       risk management               Nomor 31/DIR-IV/2016 Tentang Pedoman Akuntansi, Jurnal Kegiatan Usaha Utama,
       and internal control,         Jurnal Kegiatan Pendukung Bisnis dan Kode Perkiraan Serta Prosedur Pelaporan
       including through             Keuangan Konsolidasian.
       the implementation         2. Peraturan Direksi Nomor 136 Tahun 2020 tentang Pedoman Akuntansi Perusahaan
       of ICOFR (Internal         3. Surat Edaran Nomor 133/SE/2022 Tentang Petunjuk Pelaksanaan Penyusunan Laporan
       Control Over Financial        Keuangan Kantor Wilayah
       Reporting) which           4. Memberlakukan aplikasi SAP sebagaimana Perdir Nomor 29 Tahun 2018 tentang
       is tailored to the            Implementasi System Application and Process in Data Processing (SAP) yang
       company's goals,              mendukung sistem aplikasi berbasis online yang mendukung transaksi, laporan dan
       objectives and strategy.      juga terintegrasi dengan aplikasi perusahaan lainnya.
                                  5. Perdir nomor 138 Tahun 2020 tentang Material Management (MM), Treasury and Loan
                                     Management (TLM), Financial Accounting (FICO), Master Data & User Management
                                     (MD-UM), Financial & Contract Accounting (FICA), Tax Module.
                                  6. Secara berkala (bulanan) di review oleh BOD, BOC, dan Rapat Direksi Komisaris
                                  7. Dilakukan audit Tahunan atas kewajaran penyajian laporan keuangan.

                                  Guna mendukung komponen ke 4 Pengendalian Internal tersebut di atas, Pegadaian
                                  merencanakan penerapan Internal Control Over Financial Reporting (ICOFR)
                                  yang lebih terintegrasi. Untuk mempunyai ICOFR yang efektif perusahaan perlu
                                  mengimplementasikan 3 (tiga) level control yaitu Entity Level Control (ELC), Process
                                  Level Control (PLC) dan IT General Control (ITGC). Proses level controls terintegrasi
                                  dalam proses bisnis perusahaan.
                                  SPI supervision in financial statements that implement ICOFR are:

                                  Pegadaian has internal control system policy (contained in Perdir No. 168 of 2020) which
                                  includes 5 components, namely:
                                  1. Supervision by management and development of a risk awareness culture
                                  2. Risk identification and assessment
                                  3. Risk control activities and separation of functions
                                  4. Accounting, information and communication system
                                  5. Monitoring activities and corrective actions for deviations

                                  Regarding internal control as component at point 4 above, in its implementation financial
                                  statements prepared and presented in accordance with Indonesian standards, where the
                                  company has technically issued control policy over financial statements through:
                                  1. Regulation of the Board of Directors No. 96 of 2019 Second Amendment to
                                     Regulation of the Board of Directors No. 31/DIR-IV/2016 concerning Accounting
                                     Guidelines, Main Business Activity Journal, Business Supporting Activity Journal and
                                     Estimate Code and Consolidated Financial Reporting Procedures.
                                  2. Regulation of the Board of Directors No. 136 of 2020 concerning Company
                                     Accounting Guidelines
                                  3. Circular Letter No. 133/SE/2022 concerning Implementation Instruction for Preparing
                                     Regional Office Financial Statements
                                  4. Implement the SAP application as per Perdir No. 29 of 2018 concerning
                                     Implementation of System Application and Process in Data Processing (SAP) which
                                     supports an online-based application system that supports transactions, reports and
                                     is also integrated with other company applications.
                                  5. Perdir No. 138 of 2020 concerning Material Management (MM), Treasury and Loan
                                     Management (TLM), Financial Accounting (FICO), Master Data & User Management
                                     (MD-UM), Financial & Contract Accounting (FICA), Tax Module.
                                  6. Periodically (monthly) reviewed by the BOD, BOC, and Meetings of the Board of
                                     Directors and the Board of Commissioners
                                  7. Annual audit fulfilled on the fairness of the financial statements presentation

                                  In order to support the 4th component of Internal Control mentioned above, Pegadaian
                                  plans to implement a more integrated Internal Control Over Financial Reporting (ICOFR).
                                  To have effective ICOFR, company need to implement 3 (three) levels of control, namely
                                  Entity Level Control (ELC), Process Level Control (PLC) and IT General Control (ITGC).
                                  Process level controls are integrated into the company's business processes.




PT Pegadaian | 2023 Annual Report                                                                                         309
Page 310
Tata Kelola Perusahaan
Corporate Governance




            Rekomendasi                                                   Tindak Lanjut
  No.
           Recommendation                                                   Follow-up
  6.    Pegadaian perlu            Pegadaian telah melakukan pengoptimalan penerapan budaya risiko yang berkolaborasi
        mengoptimalkan             dengan perusahaan induk, hal tersebut diantaranya yaitu
        penerapan budaya
        risiko yang menyeluruh     1.   Koordinasi lintas unit kerja tentang konsep konten dan strategi implementasi budaya
        dengan perusahaan               risiko.
        induk sehingga dapat       2.   Identifikasi dan pemetaan Risk Control Self Assessment (RCSA) berikut dengan upaya
        menjadi fondasi yang            perbaikannya.
        kuat untuk dapat           3.   Mensinergikan implementasi budaya risiko di Pegadaian dengan induk BRI dalam
        mengoptimalkan                  bentuk penerapan perilaku kunci BRIliaN Ways Pegadaian
        potensi dan meraih         4.   Berkoordinasi dengan unit kerja terkait pada Perusahaan Induk terkait dengan
        kinerja yang bagus serta        ketentuan dan program yang terkait dengan peningkatan budaya risiko pada
        pertumbuhan bisnis              Perusahaan Induk. Selain itu perusahaan juga telah melakukan serangkaian kegiatan
        yang berkelanjutan.             untuk meningkatkan risk awareness dan budaya risiko.
        Pegadaian needs            5.   Perusahaan juga telah melakukan Risk Maturity Index (RMI) Tahun 2022 dengan skor
        to optimize the                 3,42 (Managed) dengan skor untuk Risk Culture 3,43.
        implementation of          6.   Melakukan Rapat RMC, Dekom melalui Rapat Komite Pemantau Risiko (KPR), serta
        comprehensive risk              pada Perusahaan Induk melalui Rapat RMCT dan Rapat KTKT.
        culture with the parent
        company hence              Pegadaian has optimized the implementation of risk culture in collaboration with the
        it may become a            parent company, including:
        strong foundation for
        optimizing potential       1.   Coordination across work units regarding content concept and risk culture
        and achieving good              implementation strategy.
        performance and            2.   Identification and mapping of Risk Control Self Assessment (RCSA) along with
        sustainable business            improvement efforts.
        growth                     3.   Synergize the implementation of risk culture at Pegadaian with parent BRI in the form
                                        of implementing Pegadaian's BRIliaN Ways key behaviors
                                   4.   Coordinate with related work units in the Parent Company on provisions and
                                        programs related to improving risk culture in the Parent Company. Apart from that,
                                        company has also carried out a series of activities to increase risk awareness and risk
                                        culture.
                                   5.   The Company has also implemented a Risk Maturity Index (RMI) for 2022 with a score
                                        of 3.42 (Managed) with Risk Culture score of 3.43.
                                   6.   Conducting RMC, BOC meetings through Risk Monitoring Committee (KPR) meetings,
                                        as well as at the Parent Company through RMCT meetings and KTKT meetings.




310                                                                                    Laporan Tahunan 2023 | PT Pegadaian
Page 311
           Rekomendasi                                                 Tindak Lanjut
 No.
          Recommendation                                                 Follow-up
  7.   Pegadaian dapat           Sampai dengan saat ini Whistleblowing System di Pegadaian belum mendapatkan
       mengoptimalkan            sertifikasi ISO 37002:2021 tentang Whistleblowing Management System (WMS).
       sistem dan mekanisme      Kebijakan WBS Pegadaian saat ini yaitu Perdir 26 Tahun 2018 tentang Pedoman Sistem
       pelaporan dan             Pelaporan Pelanggaran masih merujuk pada Pedoman Sistem Pelaporan pelanggaran
       pelanggaran               yang dibuat oleh Komite Nasional Kebijakan Governance (KNKG) dan saat ini dalam
       (whistleblowing           proses pengkinian. Kebijakan whistleblowing sistem yang berlaku di Pegadaian ini
       system/WBS) dengan        telah sesuai dengan prinsip-prinsip utama penerapan WMS ISO 37002:2021 yaitu trust,
       mempertimbangkan          impartiality dan protection.
       untuk melakukan adopsi
       atau menerapkan           Selain hal tersebut, prasyarat dasar untuk implementasi WMS yang efektif juga sudah
       standar ISO 37002:2021    diterapkan dan terus ditingkatkan di Pegadaian diantaranya dengan adanya sosialisasi
       tentang Whistleblowing    kebijakan WBS secara terus menerus dan implementasi program Budaya Anti Fraud
       Management System         melalui Instruksi Direksi No 20 Tahun 2022 tentang Program Ganyang Fraud yang
       Pegadaian may             bertujuan untuk:
       optimize the system       • Menunjukkan komitmen kuat dan tindakan kepemimpinan untuk mencegah dan
       and mechanism for             menangani pelanggaran;
       reporting and violation   • Mendorong orang untuk proaktif (lebih awal) dengan laporan tentang pelanggaran;
       (whistleblowing           • Mengurangi dan mencegah perlakuan merugikan bagi pelapor dan pihak lain yang
       system/WBS) by                terlibat dengan kebijakan yang jelas tentang perlindungan bagi pelapor;
       considering adopting      • Mendorong budaya keterbukaan, transparansi dan akuntabilitas.
       or implementing
       the ISO 37002:2021        Kegiatan operasional WBS saat ini secara umum juga sudah selaras dengan requirement
       standard concerning       dalam ISO 37002:2021 diantaranya:
       Whistleblowing            1. Aspek support for WMS yaitu sudah dipenuhinya sumber daya yang kompeten dan
       Management System.           sarana prasarana untuk kegiatan WMS
                                 2. Aspek operation yaitu sudah ada prosedur penerimaan pelaporan, proses penelaahan,
                                    tindak lanjut, pelaporan dan dokumentasi yang jelas dan berdasarkan pada prinsip
                                    kerahasian dan perlindungan pelapor.

                                 Untuk kedepannya, terhadap implementasi sertifikasi Whistleblowing System
                                 Management ISO 37002:2021 akan dilakukan kajian bersama dengan pihak terkait seperti
                                 dari SPI, Kepatuhan maupun Manajemen Risiko.

                                 Until now, the Whistleblowing System at Pegadaian has not received ISO 37002:2021
                                 certification on the Whistleblowing Management System (WMS). Pegadaian's current
                                 WBS policy, Perdir 26 of 2018 concerning Violation Reporting System Guidelines,
                                 still refers to the Violation Reporting System Guidelines created by the National
                                 Governance Policy Committee (KNKG) and is currently in the process of being updated.
                                 The whistleblowing system policy that applies at Pegadaian is in accordance with the
                                 main principles of implementing WMS ISO 37002:2021, namely trust, impartiality and
                                 protection.

                                 Apart from this, the basic prerequisites for effective implementation of WMS have also
                                 been implemented and continue to be improved at Pegadaian, including the continuous
                                 socialization of WBS policies and the implementation of the Anti-Fraud Culture program
                                 through Instruction of the Board of Directors No. 20 of 2022 concerning the Eradicate
                                 Fraud Program which aims to:
                                 • Demonstrate strong commitment and leadership action to prevent and address
                                    violations;
                                 • Encourage people to be proactive (early) with reports of violations;
                                 • Reduce and prevent detrimental treatment for whistleblowers and other parties
                                    involved with clear policies regarding protection for whistleblowers;
                                 • Encourage a culture of openness, transparency and accountability.

                                 Current WBS operational activities are generally in line with the requirements in ISO
                                 37002:2021, including:
                                 1. Support aspect for WMS is competent resources and infrastructure which provided
                                    for WMS activities
                                 2. The operational aspect is that there are procedures for receiving reports, review
                                    processes, follow-up, reporting and documentation that are clear and based on the
                                    principles of confidentiality and protection of whistleblowers.

                                 In the future, the implementation of ISO 37002:2021 Whistleblowing System Management
                                 certification will be carried out jointly with related parties such as SPI, Compliance and
                                 Risk Management.




PT Pegadaian | 2023 Annual Report                                                                                        311
Page 312
Tata Kelola Perusahaan
Corporate Governance




            Rekomendasi                                                      Tindak Lanjut
  No.
           Recommendation                                                      Follow-up
  8.    Pegadaian perlu              Telah dilakukan sertifikasi ISO 22301:2019 tentang Sistem Manajemen Keberlanjutan
        mengoptimalkan               Bisnis (Business Continuity Management) di bulan Agustus 2022.
        mekanisme                    ISO 22301:2019 certification on the Business Continuity Management has been fulfilled in
        keberlanjutan bisnis         August 2022.
        di perusahaan dengan
        melakukan sertifikasi
        sesuai dengan
        standar SNI ISO
        22301:2019 tentang
        Sistem Manajemen
        Keberlanjutan Bisnis
        (Business Continuity
        Management)
        Pegadaian needs to
        optimize business
        continuity mechanism
        in the company by
        carrying out certification
        in accordance with the
        SNI ISO 22301:2019
        standard concerning
        Business Continuity
        Management System
  9.    Pegadaian perlu              Pegadaian telah memiliki sistem dan mekanisme manajemen pengelolaan pengetahuan,
        mengoptimalkan               antara lain:
        sistem dan mekanisme
        manajemen pengelolaan        1.   Pembuatan kalender akademik
        pengetahuan                  2.   Metode pembelajaran Learning Wallet
        (knowledge                   3.   Pembelajaran melalui sistem I-Leads
        management) secara           4.   Kolaborasi dengan lembaga pelatihan seperti Studi Ilmu
        berkelanjutan terhadap
        seluruh pengetahuan,         Pegadaian already has knowledge management system and mechanism, including:
        keahlian, pembelajaran
        yang dipetik dalam           1.   Making academic calendar
        menghadapi tantangan         2.   Learning Wallet learning method
        dan dinamika perubahan       3.   Learning through the I-Leads system
        sehingga efektif             4.   Collaboration with training institutions such as Science Studies
        dan mendukung
        ketangguhan
        perusahaan.
        Pegadaian needs to
        optimize knowledge
        management system
        and mechanism on an
        ongoing basis for all
        knowledge, expertise,
        and lessons learned in
        facing challenges and
        dynamics of change so
        that they are effective
        and could support the
        company's resilience.




312                                                                                      Laporan Tahunan 2023 | PT Pegadaian
Page 313
            Rekomendasi                                                  Tindak Lanjut
 No.
           Recommendation                                                  Follow-up
  III   Hasil Tata Kelola
        Governance Result
  1.    Dari kinerja keuangan       Pegadaian selalu berkomitmen untuk melakukan pencapaian kinerja perusahaan dengan
        Pegadaian diketahui         prinsip kehati-hatian, beberapa hal yang dilakukan diantaranya yaitu:
        bahwa Perusahaan
        terkendala dengan           1. Strategic Envisioning Meeting, yakni top manajemen merumuskan arah dan tujuan di
        adanya pandemi                 tahun 2023
        Covid-19 yang               2. Pelaksanaan Rapat Koordinasi Bisnis (RAKORBIS) yakni top manajemen bersama
        mempengaruhi seluruh           seluruh deputi bisnis merumuskan program kerja akhir tahun (quick win) yang
        sektor ekonomi dan             dikomitmenkan untuk mencapai target tahun 2022
        sosial, sehingga            3. Divisi Manajemen Risiko Operasi dan Korporasi secara aktif melakukan kajian terhadap
        Pegadaian perlu                kebijakan dan aktivitas/proses bisnis baru untuk memastikan Kebijakan, Pedoman dan
        mengoptimalkan                 SOP yang berlaku pada Perusahaan.
        pencapaian kinerja          4. Sebagai bagian dari upaya untuk memastikan ketercapaian target kinerja perusahaan,
        perusahaan yang                dilakukan pengukuran dan pemantauan risiko perusahaan secara bulanan, yang
        tetap menjaga                  kemudian dilaporkan dalam Laporan Profil Risiko untuk disampaikan pada Direksi
        prinsip kehati-hatian          melalui Rapat RMC, Dekom melalui Rapat Komite Pemantau Risiko (KPR), serta pada
        dalam membangun                Perusahaan Induk melalui Rapat RMCT dan Rapat KTKT.
        ketangguhan keuangan
        dan non keuangan            Pegadaian is always committed to achieving company performance with the principle of
        agar tetap tumbuh           prudence, some of the things it does include:
        berkelanjutan
        From Pegadaian's            1. Strategic Envisioning Meeting, where top management formulates direction and goals
        financial performance,         for 2023
        it is known that            2. Implementation of the Business Coordination Meeting (RAKORBIS), namely top
        the Company is                 management together with all business deputies formulating a year-end work
        hampered by the                program (quick win) which is committed to achieving the 2022 target
        Covid-19 pandemic           3. The Operational and Corporate Risk Management Division actively reviews new
        which has affected all         policies and business activities/processes to ensure that the Policies, Guidelines and
        economic and social            SOPs apply to the Company.
        sectors, so Pegadaian       4. As part of efforts to ensure the achievement of company performance targets,
        needs to optimize              company risk is measured and monitored on a monthly basis, which is then reported
        the achievement of             in the Risk Profile Report to be submitted to the Board of Directors through RMC
        company performance            Meeting, the Board of Commissioners through Risk Monitoring Committee (KPR)
        while maintaining the          Meeting, and to the Parent Company through the RMCT Meeting and KTKT Meeting.
        principle of prudence
        in building financial and
        non-financial resilience
        hence it continues to
        grow sustainably
  2.    Pegadaian perlu             Pegadaian selalu menumbuhkan budaya ketangguhan baik melalui program-program
        menumbuhkan budaya          campaign maupun pemberian ruang-ruang inovasi terbentuk. hal tersebut dilakukan
        ketangguhan dengan          dengan cara-cara yaitu:
        kemampuan untuk
        cepat beradaptasi dan       1. Memasukkan unsur budaya ketangguhan dan cepat beradaptasi kedalam perilaku
        merespon perubahan             kunci BRILiaN Ways Pegadaian
        serta mengelola             2. Penyelenggaraan Program Pegadaian Excellence Award (PEA) dan Pegadaian
        tantangan agar dapat           Innovation Award (PIA) sebagai bentuk perwujudan nilai budaya KOMPETEN yang
        menjadi peluang untuk          mendukung budaya ketangguhan
        bersaing.                   3. Penyusunan serangkaian agenda/campaign untuk menumbuhkan budaya risiko agar
        Pegadaian needs to             Perusahaan selalu agile dalam beradaptasi dalam merespon perubahan serta dapat
        foster a culture of            mengelola tantangan.
        resilience with the
        ability to quickly adapt    Pegadaian always fosters a culture of resilience, both through campaign programs and
        and respond to changes      providing spaces for innovation. This is done in the following ways:
        and manage challenges
        so that they could          1. Incorporate elements of culture of resilience and quick adaptation into the key
        become opportunities           behaviors of BRILiaN Ways Pegadaian
        to compete.                 2. Implementation of the Pegadaian Excellence Award (PEA) and Pegadaian Innovation
                                       Award (PIA) programs as a form of embodiment of COMPETENT cultural values that
                                       support a culture of resilience
                                    3. Preparation of series of agendas/campaigns to foster risk culture so that the Company
                                       is always agile in adapting in response to change and able to manage challenges.




PT Pegadaian | 2023 Annual Report                                                                                          313
Page 314
Tata Kelola Perusahaan
Corporate Governance




            Rekomendasi                                                     Tindak Lanjut
  No.
           Recommendation                                                     Follow-up
        Pegadaian perlu             Pegadaian terus melakukan langkah pengembangan budaya AKHLAK antara lain:
        mengembangkan
        budaya nilai AKHLAK         1. Pelaksanaan program yang mendukung Internalisasi Budaya AKHLAK sesuai dengan
        yang diselaraskan              visi, misi Perusahaan
        dengan visi, misi dan       2. Pelaksanaan Program Forum Peningkatan Kinerja pada seluruh unit kerja yang
        DNA Perusahaan                 bertujuan untuk menyelaraskan visi, misi dan target kinerja bisnis perusahaan.
        untuk mencapai tujuan
        strategis yang telah        Pegadaian continues to take steps to develop AKHLAK culture, including:
        ditetapkan
        Pegadaian needs to          1. Implementation of programs that support the Internalization of AKHLAK Culture in
        develop a culture of           accordance with the Company's vision and mission
        AKHLAK values that are      2. Implementation of Performance Improvement Forum Program in all work units which
        aligned with the vision,       aims to align the company's vision, mission and business performance targets.
        mission and DNA of the
        Company to achieve
        strategic goals that have
        been set
        Pegadaian perlu             Dalam melakukan tindak lanjut atas penangan dan penyelesaian fraud perusahaan
        mengembangkan tindak        melakukan hal-hal sebagai berikut:
        lanjut penanganan dan
        penyelesaian tindakan       1.   Penanganan
        fraud yang dihadapi              Langkah penanganan terhadap kasus fraud menyesuaikan dengan jenis kasus fraud
        perusahaan                       yang sedang diproses, seperti dilakukan audit investigasi terhadap kasus fraud yang
        Pegadaian needs to               sedang dalam proses penanganan.
        develop follow-up
        actions to handle and       2. Penyelesaian
        resolve fraud actions          Langkah penyelesaian fraud yang dilakukan oleh SPI berupa penetapan sanksi
        faced by the company           terhadap pelaku dimana apabila tindakan fraud tersebut berdampak merugikan
                                       Perusahaan dan tidak dapat diselesaikan akan dilaporkan kepada Aparat Penegak
                                       Hukum, namun apabila kerugian Perusahaan akibat fraud dapat diselesaikan akan
                                       dikenakan sanksi disiplin sampai dengan PHK

                                    selain itu, Pegadaian juga melakukan program-program pencegahan fraud antara lain,
                                    penambahan sarana pelaporan WBS melalui Whatsapp dan Lomba Poster WBS guna
                                    peningkatan awareness Insan Pegadaian.

                                    In carrying out follow-up actions for handling and resolving fraud, the company does the
                                    following:

                                    1.   Handling
                                         Steps for handling fraud cases are adjusted to the type of fraud case that is being
                                         processed, such as carrying out investigative audit of fraud cases that are in the
                                         process of being handled.

                                    2. Completion
                                       Steps to resolve fraud carried out by SPI are in the form of determining sanctions
                                       against the perpetrators, where if the fraudulent act has a detrimental impact on the
                                       Company and cannot be resolved, it will be reported to Law Enforcement Officials,
                                       however, if the Company's losses due to fraud can be resolved, it will be subject to
                                       disciplinary sanctions up to layoffs.

                                    Apart from that, Pegadaian also carries out fraud prevention programs, including adding
                                    WBS reporting facilities via WhatsApp and a WBS Poster Competition to increase
                                    awareness of Pegadaian employees.
        Pegadaian dapat             Pegadaian dalam proses pengukuran Pencapaian Kinerja telah menerapkan pendekatan
        mengembangkan               5 Pilar BUMN. Hal ini telah sesuai dengan Peraturan Menteri Badan Usaha Milik Negara
        pengukuran pencapaian       Republik Indonesia Nomor PER - 11/MBU/11/2020 Tentang Kontrak Manajemen dan
        kinerja unggul              Kontrak Manajemen Tahunan Direksi.
        berdasarkan kriteria        Pegadaian in the process of measuring Performance Achievement has implemented
        Baldrige Performance        the 5 Pillar approach of SOEs. This is in accordance with the Regulation of the Minister
        Framework                   of State-Owned Enterprises of the Republic of Indonesia No. PER - 11/MBU/11/2020
        Pegadaian could             concerning Management Contract and Annual Management Contract for the Board of
        develop measurements        Directors.
        of excellent performance
        achievement based
        on the Baldrige
        Performance Framework
        criteria




314                                                                                     Laporan Tahunan 2023 | PT Pegadaian
Page 315
           Rekomendasi                                                   Tindak Lanjut
 No.
          Recommendation                                                   Follow-up
       Pegadaian perlu             Pegadaian telah menerapkan strategi untuk menjadikan Perusahaan bagian utama dalam
       mengoptimalkan              ekosistem digital diantaranya:
       penerapan dari
       kebijakan, strategi dan     1. Sejak 2018 Pegadaian mencetuskan Transformasi Digital Pegadaian yang mencakup
       program peningkatan            perubahan layanan yang tidak lagi hanya layanan offline namun juga layanan online
       kapabilitas digital         2. Penggunaan PDS dan PSDS sebagai salah satu channel transaksi nasabah
       perusahaan yang             3. Penggunaan Gwork sebagai salah satu sarana kerja
       dapat mendukung             4. Merupakan pelopor di industri jasa keuangan yang mengikuti dan mendapatkan
       pengembangan bisnis            sertifikasi INDI 4.0 serta lanjut menjadi salah satu Perusahaan National Lighthouse di
       yang efisien dan               Indonesia
       pertumbuhan bisnis
       yang berkelanjutan,         Sedangkan dalam meningkatkan kapabilitas digital Perusahaan, Pegadaian memiliki
       serta menjadikan            Akademi Bisnis Digital yang telah melaksanakan pelatihan-pelatihan peningkatan
       perusahaan bagian           pelatihan-pelatihan peningkatan kapabilitas digital karyawan diantaranya:
       utama dalam ekosistem
       digital                     1. Tahun 2021: Pelatihan digital Capabilities, Digital Mindset, Digital Fundamental dan
       Pegadaian needs                Digital Execution
       to optimize the             2. Tahun 2022: Inovasi metode pembelajaran melalui gamification (Pegadaian Games
       implementation of              Center) , pemenuhan Gap Competency Tl dan TO, Individual Learning Solutions
       policies, strategies and       berupa Learning Management System pada aplikasi iLeads
       programs to increase        3. Tahun 2023: Pelatihan Digital Capability
       the company's digital
       capabilities that can       Dari sisi pengembangan Human Capitalpengembangan kapabilitas digital karyawan
       support efficient           didukung dengan menjadikan kompetensi Digital Awareness sebagai salah satu
       business development        kompetensi wajib bagi karyawan yang dituangkan dalam Pedoman Direktori Kompetensi
       and sustainable business    2.0 PT Pegadaian.
       growth, as well as
       making the company a        Pegadaian has implemented a strategy to make the Company a major part of the digital
       major part of the digital   ecosystem, including:
       ecosystem
                                   1. Since 2018 Pegadaian initiated the Digital Transformation of Pegadaian which includes
                                      changes to services that are no longer just offline services but also online services
                                   2. Use of PDS and PSDS as a customer transaction channel
                                   3. Using Gwork as a work tool
                                   4. Is a pioneer in the financial services industry who participated in and received INDI
                                      4.0 certification and continues to become one of the National Lighthouse Companies
                                      in Indonesia

                                   Meanwhile, in improving the Company's digital capabilities, Pegadaian has Digital
                                   Business Academy which has carried out training to increase employee digital
                                   capabilities, including:

                                   1. 2021: Digital Capabilities, Digital Mindset, Digital Fundamentals and Digital Execution
                                      training
                                   2. 2022: Innovation in learning methods through gamification (Pegadaian Games
                                      Center), fulfillment of the TL and TO Competency Gap, Individual Learning Solutions
                                      in the form of Learning Management System in the iLeads application
                                   3. 2023: Digital Capability Training

                                   In terms of Human Capital development, the development of employee digital
                                   capabilities is supported by making Digital Awareness competency one of the mandatory
                                   competencies for employees as outlined in the PT Pegadaian 2.0 Competency Directory
                                   Guidelines




PT Pegadaian | 2023 Annual Report                                                                                            315
Page 316
Tata Kelola Perusahaan
Corporate Governance




                           Rekomendasi dan Tindak Lanjut CGPI 2023 untuk Tahun Buku 2022
                         CGPI Recommendations and Follow-up in 2023 for the 2022 Financial Year

                                              Rekomendasi                                                Tindak Lanjut
 No.
                                             Recommendation                                                Follow-up
       Struktur Tata Kelola
  I
       Governance Structure
       Pegadaian perlu melakukan pemantauan dan evaluasi secara berkala terhadap kecukupan,
       kelengkapan dan efektivitas struktur organisasi yang selaras dengan perwujudan strategi
       perusahaan yang adaptif, kuat, tangkas dan efisien dalam mendukung pertumbuhan
                                                                                                      Sedang
       perusahaan yang berkelanjutan.
  1.                                                                                                  ditindaklanjuti
       Pegadaian needs to conduct regular monitoring and evaluation of the adequacy,
                                                                                                      Being followed up
       completeness and effectiveness of the organizational structure which is in line with the
       realization of company strategy that is adaptive, strong, agile and efficient in supporting
       sustainable company growth.
       Pegadaian perlu mengoptimalkan kompetensi SDM terutama untuk posisi kunci dalam
                                                                                                      Sedang
       struktur organisasi dengan sertifikasi berstandar nasional maupun internasional.
  2.                                                                                                  ditindaklanjuti
       Pegadaian needs to optimize HR competencies, especially for key positions in the
                                                                                                      Being followed up
       organizational structure with national and international standard certification.
       Pegadaian perlu melakukan sinkronisasi dan harmonisasi terhadap kebijakan dan pedoman-
       pedoman internal perusahaan yang ditetapkan lebih dari 5 (lima) tahun agar selaras dengan
       rencana strategis perusahaan serta sesuai dengan perubahan regulasi dan kondisi terkini.       Sedang
  3.   Pegadaian needs to synchronize and harmonize the company's internal policies and               ditindaklanjuti
       guidelines that have been established for more than 5 (five) years so that they are in line    Being followed up
       with the company's strategic plan and in accordance with changes in regulations and current
       conditions.
       Proses Tata Kelola
  II
       Governance Process
       Pegadaian dapat mengoptimalkan sistem dan mekanisme pelaporan dan pelanggaran
       (whistleblowing system/WBS) dengan mempertimbangkan untuk melakukan adopsi atau
                                                                                                      Sedang
       menerapkan standar ISO 37002:2021 tentang Whistleblowing Management System.
  1.                                                                                                  ditindaklanjuti
       Pegadaian could optimize the system and mechanism for reporting and violations
                                                                                                      Being followed up
       (whistleblowing system/WBS) by considering adopting or implementing the ISO 37002:2021
       standard concerning Whistleblowing Management System.
       Pegadaian perlu mengoptimalkan penguatan kualitas, kapasitas dan kapabilitas SDM
       yang selalu siap beradaptasi secara cepat, akurat dan tepat dengan dinamika perubahan;
                                                                                                      Sedang
       bersemangat dan lincah; serta dilengkapi dengan sertifikasi kompetensi yang sesuai.
  2.                                                                                                  ditindaklanjuti
       Pegadaian needs to optimize strengthening the quality, capacity and capability of human
                                                                                                      Being followed up
       resources who are always ready to adapt quickly, accurately and precisely to the dynamics of
       change; passionate and lively; and equipped with appropriate competency certification.
       Pegadaian dapat mengoptimalkan sistem dan mekanisme pengelolaan kepatuhan di
       perusahaan dengan mempertimbangkan untuk melakukan adopsi atau menerapkan standar
                                                                                                      Sedang
       ISO 37301:2021 tentang Sistem Manajemen Kepatuhan.
  3.                                                                                                  ditindaklanjuti
       Pegadaian could optimize compliance management system and mechanism in the company
                                                                                                      Being followed up
       by considering adopting or implementing the ISO 37301:2021 standard concerning
       Compliance Management System.
       Pegadaian perlu mengoptimalkan penerapan konsep ESG di perusahaan melalui
       pengembangan green financing dalam penyaluran kredit dan pendanaan dalam rangka
                                                                                                      Sedang
       implementasi keuangan berkelanjutan.
  4.                                                                                                  ditindaklanjuti
       Pegadaian needs to optimize the implementation of the ESG concept in the company
                                                                                                      Being followed up
       through the development of green financing in lending and funding in the context of
       implementing sustainable finance.
       Pegadaian perlu melakukan identifikasi dan pemetaan terhadap pemangku kepentingan
       perusahaan diantaranya dengan mempertimbangkan adopsi dari kriteria AA1000SES
       2015 (Stakeholders Engagement Standard) guna menjalankan pelibatan yang efektif dan
                                                                                                      Sedang
       mendorong penciptaan nilai yang berkelanjutan bagi pemangku kepentingan perusahaan.
  5.                                                                                                  ditindaklanjuti
       Pegadaian needs to identify and map company stakeholders, including by considering the
                                                                                                      Being followed up
       adoption of the AA1000SES 2015 (Stakeholders Engagement Standard) criteria in order to
       implement effective engagement and encourage sustainable value creation for company
       stakeholders.




316                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 317
                            Rekomendasi dan Tindak Lanjut CGPI 2023 untuk Tahun Buku 2022
                          CGPI Recommendations and Follow-up in 2023 for the 2022 Financial Year

                                               Rekomendasi                                                  Tindak Lanjut
 No.
                                              Recommendation                                                  Follow-up
        Pegadaian perlu mengembangkan struktur dan sistem terkait perlindungan dan
                                                                                                         Sedang
        pemberdayaan konsumen yang andal dan memberikan nilai tambah.
  6.                                                                                                     ditindaklanjuti
        Pegadaian needs to develop structures and systems related to consumer protection and
                                                                                                         Being followed up
        empowerment that reliable and provide added value.
        Pegadaian perlu menjaga keandalan dan tingkat keamanan terhadap data, network, sistem
        dan teknologi informasi yang digunakan sehingga terbebas dari risiko peretasan dan
                                                                                                         Sedang
        penggunaan data oleh pihak-pihak yang tidak berkepentingan.
  7.                                                                                                     ditindaklanjuti
        Pegadaian needs to maintain the reliability and security level for data, network, system
                                                                                                         Being followed up
        and information technology used to free from the risk of hacking and use of data by
        unauthorized parties.
        Hasil Tata kelola
  III
        Governance Result
        Pegadaian perlu meningkatkan pertumbuhan nilai kepada para Pemegang Saham melalui
                                                                                                         Sedang
        peningkatan dividen secara konsisten dan proporsional bagi seluruh Pemegang Saham.
  1.                                                                                                     ditindaklanjuti
        Pegadaian needs to increase value growth for Shareholders through consistent and
                                                                                                         Being followed up
        proportional dividend increases for all Shareholders.
        Pegadaian perlu menumbuhkan budaya ketangkasan untuk menciptakan pertumbuhan yang
        sehat serta mengutamakan kehati-hatian dengan mitigasi yang kuat terhadap fase pemulihan
                                                                                                         Sedang
        ekonomi nasional di tengah pengaruh geopolitik global.
  2.                                                                                                     ditindaklanjuti
        Pegadaian needs to foster a culture of agility to create healthy growth and prioritize
                                                                                                         Being followed up
        prudence with strong mitigation for the national economic recovery phase amidst global
        geopolitical influences.
        Pegadaian perlu melakukan penanganan secara baik atas seluruh perkara hukum yang
        sedang dihadapi dan mengupayakan mitigasi risiko yang optimal atas gugatan-gugatan
                                                                                                         Sedang
        hukum, serta mencegah terjadinya kembali perkara hukum Perusahaan.
  3.                                                                                                     ditindaklanjuti
        Pegadaian needs to properly handle all legal cases currently being faced and strive for
                                                                                                         Being followed up
        optimal risk mitigation for legal claims, as well as preventing the Company's legal cases from
        recurring.
        Pegadaian perlu mengoptimalkan budaya risiko yang kuat dalam beradaptasi secara cepat,
        akurat dan tepat dengan dinamika perubahan dan tingginya transformasi pemanfaatan
                                                                                                         Sedang
        teknologi informasi di perusahaan.
  4.                                                                                                     ditindaklanjuti
        Pegadaian needs to optimize a strong risk culture in adapting quickly, accurately and
                                                                                                         Being followed up
        precisely to the dynamics of change and the high level of transformation in the use of
        information technology in the company.
        Pegadaian perlu mengoptimalkan peningkatan kapasitas dan kapabilitas digital perusahaan
        yang dapat mendukung pengembangan bisnis yang efisien dan pertumbuhan bisnis yang
        berkelanjutan, serta meningkatkan peran perusahaan dalam ekosistem keuangan digital serta
                                                                                                         Sedang
        ekosistem dunia usaha dan industri.
  5.                                                                                                     ditindaklanjuti
        Pegadaian needs to optimize the increase in the company's digital capacity and capabilities
                                                                                                         Being followed up
        which can support efficient business development and sustainable business growth, as well
        as increasing the company's role in the digital financial ecosystem as well as business and
        industrial world ecosystem.




PT Pegadaian | 2023 Annual Report                                                                                            317
Page 318
Tata Kelola Perusahaan
Corporate Governance




Struktur dan Organ Governansi
Korporat
Structure and Organs of Corporate Governance

Pemegang Saham dan Rapat Umum                           Shareholders and General Meeting of
Pemegang Saham (RUPS)                                   Shareholders (GMS)

Pemegang Saham dan Informasi tentang                    Shareholders and Information About
Pemegang Saham Utama/Pengendali                         Major/ Controlling Shareholders

Saham adalah satuan nilai atau pembukuan dalam          Shares are units of value or records in various financial
berbagai instrumen finansial yang mengacu pada          instruments that refer to the share ownership of the
bagian kepemilikan dari Perseroan. Undang-Undang        Company. Law No. 40 of 2007 concerning Limited
No. 40 Tahun 2007 tentang Perseroan Terbatas telah      Liability Companies has provided a clear definition
memberikan definisi yang jelas terkait peran, fungsi,   regarding the roles, functions, rights, and obligations
hak dan kewajiban dari pemegang saham sebagai           of shareholders as parties who are part of the
pihak yang menjadi bagian dari kepemilikan Perseroan,   Company ownership, where regulated through the
dimana hal ini diatur melalui Rapat Umum Pemegang       General Meeting of Shareholders (GMS).
Saham (RUPS).


Sebagai salah satu organ Perseroan, RUPS memiliki       As one of the Company’s organs, the GMS has a central
fungsi sentral dalam mengambil keputusan strategis.     function in making strategic decisions. Through the
Melalui forum RUPS, Pemegang Saham dapat                GMS, Shareholders can exercise their rights to create
menyalurkan haknya untuk menciptakan nilai optimal      optimal value for the Company, where these rights
bagi Perseroan, dimana hak tersebut berlaku secara      apply fairly and proportionally based on the principle
adil dan proporsional berdasarkan prinsip one share,    of one share, one vote.
one vote.


Berdasarkan Peraturan Pemerintah (PP) No. 73            According to Government Regulation (PP) No. 73
Tahun 2021 tentang Penambahan Penyertaan Modal          of 2021 concerning the addition of the Republic
Negara Republik Indonesia ke dalam Modal Saham          of Indonesia’s Equity Participation into the Share
Perusahaan Perseroan (Persero) PT Bank Rakyat           Capital of PT Bank Rakyat Indonesia (Persero) Tbk,
Indonesia Tbk, Negara Republik Indonesia melalui        the Republic of Indonesia through the Government
Pemerintah melakukan penambahan penyertaan              made additional state capital participation to BRI
modal negara kepada BRI melalui inbreng atau            through inbreng or transfer of 6,249,999 Pegadaian
pengalihan 6.249.999 saham Seri B Pegadaian yang        Series B shares owned by Republic of Indonesia. This
dimiliki Negara Republik Indonesia. Perubahan ini       change had an impact on the ownership structure, in
berdampak terhadap struktur kepemilikan, di mana        which BRI became the main/ controlling shareholder
BRI menjadi pemegang saham utama/pengendali             of the Company with 99.99998% Series B shares or
Perseroan dengan kepemilikan saham Seri B sebesar       6,249,999 shares. Meanwhile, the Government of the
99,99998% atau sebanyak 6.249.999 lembar saham.         Republic of Indonesia is the ultimate owner of the
Sementara Pemerintah Republik Indonesia merupakan       Company with Series A Dwiwarna share ownership of
entitas pemilik akhir Perseroan dengan kepemilikan      0.00002%.
saham Seri A Dwiwarna sebesar 0,00002%.




318                                                                        Laporan Tahunan 2023 | PT Pegadaian
Page 319
       Pemegang Saham Pegadaian (Hingga Entitas Pemilik Akhir) per 31 Desember 2022
             Pegadaian’s Shareholders (Up to the Ultimate Owner Entity) as of December 31, 2023



                                  Pemerintah Republik Indonesia                                                Publik (masing-masing kepemilikan di bawah 5%)
                                  The Government of Republic of Indonesia                                                 Public (each ownership is under 5%)




                                                                         56,75%                                                      43,25%


                                                                                                            PT Bank Rakyat Indonesia (Persero) Tbk




                0,00002%                                                                                                          99,99998%
     (1 lembar Saham Seri A Dwiwarna)                                                                                (6.249.999 lembar Saham Seri B Biasa)
        (1 Share of Series A Dwiwarna)                                                                                   (6,249,999 Shares of Series B)




        Entitas Pemilik Akhir/Pengendali Akhir              Pemegang Saham Utama
        Ultimate Owner Entity                               Main Controlling Shareholders (Parent Entity)




Sesuai dengan Peraturan Pemerintah No. 41 Tahun                                   According to Government Regulation no. 41 of
2003 tentang Pelimpahan Kedudukan, Tugas dan                                      2003 concerning Delegation of Position, Duties,
Kewenangan Menteri Keuangan pada Perusahaan                                       and Authorities of the Minister of Finance in Limited
Persero (Persero), Perusahaan Umum (PERUM) dan                                    Liability Companies (Persero), Public Companies
Perusahaan Jawatan (PERJAN) kepada Menteri                                        (PERUM), and Service Companies (PERJAN) to the
Negara Badan Usaha Milik Negara; maka Kuasa Entitas                               Minister of State for StateOwned Enterprises; then the
Pemilik Akhir Perseroan adalah Kementerian Badan                                  Proxy of the Company’s Parent Entity is the Ministry of
Usaha Milik Negara (BUMN).                                                        State-Owned Enterprises (SOEs).




PT Pegadaian | 2023 Annual Report                                                                                                                               319
Page 320
Tata Kelola Perusahaan
Corporate Governance




Rapat Umum Pemegang Saham
General Meeting of Shareholders


RUPS mempunyai wewenang untuk mengangkat                    The GMS has the authority to appointed and dismissed
dan memberhentikan anggota Dewan Komisaris dan              members of the Board of Commissioners and Board
Direksi, mengevaluasi kinerja Dewan Komisaris dan           of Directors, evaluate the performance of the Board
Direksi, mengesahkan perubahan Anggaran Dasar,              of Commissioners and Board of Directors, approve
memberikan persetujuan atas laporan tahunan,                amendments to the Articles of Association, provide
menetapkan alokasi penggunaan laba, menunjuk                approval for annual reports, determine the allocation
akuntan publik, dan menetapkan jumlah dan jenis             of profits, appointed a public accountant, and
kompensasi Dewan Komisaris dan Direksi.                     determined the amount and type of compensation for
                                                            the Board of Commissioners and Board of Directors.


RUPS, Dewan Komisaris dan Direksi saling menghormati        The GMS, the Board of Commissioners, and the
tugas, tanggung jawab dan wewenang masing-                  Board of Directors respect each other’s duties,
masing sesuai Peraturan Perundang- undangan dan             responsibilities, and authorities in accordance with
Anggaran Dasar. Dasar kepatuhan penyelenggaraan             the Laws and the Articles of Association. Compliance
RUPS Ketentuan yang mengatur tentang mekanisme              Basis of the GMS Implementation the provisions that
penyelenggaraan RUPS adalah Undang-undang No.               regulated the mechanism for holding a GMS are Law
19 Tahun 2003 tentang Badan Usaha Milik Negara              No. 19 of 2003 concerning State Owned Enterprises
khususnya pasal 14, Undang-undang No. 40 Tahun              in particular article 14, Law no. 40 of 2007 concerning
2007 tentang Perseroan Terbatas, pasal 13-14 dan            Limited Liability Companies, articles 13-14 and
Anggaran Dasar Pegadaian pasal 20-28. Sesuai                Pegadaian’s Articles of Association articles 20-28.
dengan Anggaran Dasar Perseroan Pasal 20, RUPS              According to Article 20 of the Company’s Articles of
terdiri dari RUPS Tahunan dan RUPS Lainnya.                 Association, the GMS consists of the Annual GMS and
                                                            Other GMS.


                                            Jenis-jenis Pelaksanaan RUPS
                                                GMS Implementation Type




              RUPS Tahunan                                                                    RUPS Lainnya
               Annual GMS                                                                      Other GMS
  Yang diadakan untuk membahas laporan
                                                                                    Yang dapat diadakan sewaktu-waktu
      tahunan dan perhitungan tahunan                   Jenis-jenis                   jika dipandang perlu oleh Direksi,
 Perseroan dan dilaksanakan paling lambat              Pelaksanaan                Dewan Komisaris atau Pemegang Saham
  6 (enam) bulan setelah penutupan tahun
 buku. RUPS Tahunan juga berfungsi untuk                  RUPS                      untuk menetapkan hal-hal yang tidak
                                                           GMS                         dilakukan dalam RUPS Tahunan.
  menyetujui RKAP yang diadakan paling
                                                                                      Can be held at any time if deemed
   lambat 30 hari setelah tahun anggaran              Implementation
                                                                                     necessary by the Board of Directors,
                    berjalan.                              Type                   Board of Commissioners, or Shareholders
    Held to discuss the annual report and
                                                                                  to determine matters that are not carried
   annual calculations of the Company and
                                                                                            out at the Annual GMS.
   carried out no later than 6 (six) months
     after the closing of the financial year.
                Annual GMS also
   serves to approve the Work and Budget
   Plan which is held no later than 30 days
         after the current budget year.




320                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 321
Di dalam Piagam Tata Kelola Perusahaan yang Baik        In the Good Corporate Governance Charter (GCG
(GCG Code), RUPS antara lain berbentuk                  Code), the GMS exists in the form of:
1. RUPS Tahunan, dengan hal-hal yang dibahas dalam      1. Annual GMS, with subjects discussed at the Annual
   RUPS Tahunan antara lain:                               GMS including:
   a. RUPS mengenai persetujuan Laporan Tahunan;           a. GMS on the approval of the Annual Report;
   b. RUPS mengenai persetujuan Rencana Kerja              b. GMS on the approval of the Company’s Work
       dan Anggaran Perusahaan;                                Plan and Budget;
   c. RUPS mengenai persetujuan Laporan Program            c. GMS on the approval of the Partnership and
       Kemitraan dan Bina Lingkungan;                          Community Development Program Report;
   d. RUPS mengenai Penunjukan Kantor Akuntan              d. GMS on the Appointment of Public Accounting
       Publik.                                                 Firm.
2. RUPS Luar Biasa, yang diadakan setiap waktu          2. Extraordinary GMS, which is held at any time based
   berdasarkan    kebutuhan    untuk   kepentingan         on needs for the interests of the Company;
   Perusahaan;
3. RUPS untuk memutuskan Penggunaan Laba.               3. GMS to decide on the use of profits.


Baik RUPS Tahunan dan RUPS Lainnya memiliki             Both the Annual GMS and Other GMS have the highest
wewenang tertinggi dalam struktur governansi            authority in the corporate governance structure and
korporat sekaligus merupakan forum utama bagi           are the main forum for Shareholders to exercise their
Pemegang Saham untuk menggunakan hak dan                rights and authority over the Company’s Management.
wewenangnya terhadap Manajemen Perseroan.


Hak, Wewenang, dan Tanggung                             Rights, Authorities and
Jawab Pemegang Saham dalam RUPS                         Responsibilities of Shareholders at
                                                        the GMS

Pemerintah Republik Indonesia sebagai pemegang          The Government of the Republic of Indonesia as the
saham utama/pengendali memiliki keistimewaan            main/controlling shareholder has the privileges with
dengan hak sebagai berikut:                             the following rights:
1. Menghadiri dan memberikan suara dalam suatu          1. Attend and vote at a GMS, provided that one share
   RUPS,dengan ketentuan satu saham memberi hak             entitles the holder to cast one vote
   kepada pemegangnya untuk mengeluarkan satu
   suara.
2. Memperoleh     informasi   material    mengenai      2. Obtain material information about the Company in
   Perseroan secara tepat waktu, terukur dan teratur.      a timely, measurable, and regular manner
3. Menerima pembagian keuntungan dari Perseroan         3. Receiving profit sharing from the Company
   yang diperuntukan bagi Pemegang Saham dalam             which is intended for Shareholders in the form of
   bentuk dividen dan sisa kekayaan hasil likuidasi        dividends and the remaining assets resulting from
   sebanding dengan jumlah saham yang dimilikinya.         liquidation in proportion to the number of shares
                                                           owned
4. Khusus Pemegang Saham Seri A Dwiwarna berhak         4. Specifically, the Series A Dwiwarna shareholder
   meminta dan mengakses data serta dokumen                has the right to request and access Company data
   Perseroan.                                              and documents
5. Hak-hak lainnya yang diatur dalam Anggaran Dasar     5. Other rights regulated in the Articles of Association
   dan peraturan perundang-undangan yang berlaku.          and the prevailing laws and regulations.


Pemegang Saham Seri A Dwiwarna mempunyai hak            Series A Dwiwarna Shareholder have special rights
khusus yang tidak dimiliki oleh Pemegang Saham Seri     that Series B Shareholder do not have, namely:
B, yaitu hak untuk melakukan:
a. Perubahan Anggaran Dasar;                               a. Changes to the Articles of Association;
b. Perubahan Modal;                                        b. Capital Changes;
c. Pengangkatan dan pemberhentian anggota Direksi          c. Appointment and dismissal of members of the
    dan Dewan Komisaris;                                      Board of Directors and Board of Commissioners;
d. Persetujuan terkait penggabungan, peleburan,            d. Approval regarding merger, consolidation,
    pengambilalihan, pemisahan dan pembubaran;                takeover, separation and dissolution;




PT Pegadaian | 2023 Annual Report                                                                           321
Page 322
Tata Kelola Perusahaan
Corporate Governance




e. Permintaan dan pengaksesan data informasi dan         e. Request and access Company information data
   dokumen Perusahaan termasuk namun tidak                  and documents, including but not limited to
   terbatas dalam rangka pelaksanaan kegiatan tata          implementing integrated governance activities
   kelola terintegrasi sesuai dengan ketentuan dan          in accordance with applicable regulations and
   perundang-undangan yang berlaku;                         legislation;
f. Persetujuan remunerasi anggota Direksi dan            f. Approval of remuneration for members of the
   Dewan Komisaris;                                         Board of Directors and Board of Commissioners;
g. Persetujuan    pemindahtanganan     aset   yang       g. Approval of the transfer of assets based on the
   berdasarkan Anggaran Dasar perlu persetujuan             Articles of Association requires GMS approval;
   RUPS;
h. Persetujuan      mengenai     penyertaan    dan       h. Approval regarding participation and reduction
   pengurangan prosentase penyertaan modal pada             in the percentage of capital participation in
   Perusahaan lain yang berdasarkan Anggaran Dasar          other Companies which, based on the Articles
   perlu persetujuan RUPS;                                  of Association, requires approval from the GMS;
i. Persetujuan rencana penggunaan laba;                  i. Approval of plans for using profits;
j. Persetujuan mengenai investasi dan pembiayaan         j. Approval regarding investment and long-term
   jangka panjang berdasarkan Anggaran Dasar perlu          financing based on the Articles of Association
   persetujuan RUPS;                                        requires GMS approval;
k. Pengusulan mata acara RUPS;                           k. Proposing GMS agenda items;
l. Pengusulan calon anggota Direksi dan calon            l. Proposing candidates for members of the
   anggota Dewan Komisaris;                                 Board of Directors and candidates for members
                                                            of the Board of Commissioners;
m. Penetapan dan persetujuan Rencana Kerja Jangka        m. Determination and approval of the Short Term
   Pendek (RKAP), Rencana Jangka Menengah                   Work Plan (RKAP), Medium Term Plan (BIsnis
   (Rencana BIsnis) dan Rencana Jangka Panjang              Plan) and Long Term Plan (Corporate Plan)
   (Corporate Plan) berikut Key Performance                 including Key Performance Indicators (KPI)
   Indicator (KPI) serta Kontrak Manajemen;                 and Management Contract;
n. Persetujuan Program Kemitraan dan Bina                n. Approval of the Partnership and Community
   Lingkungan;                                              Development Program;


Kewenangan RUPS antara lain:                          The authorities of the GMS are among others:
1. Mengangkat dan memberhentikan Anggota              1. Appoint and dismiss members of the Company’s
   Dewan Komisaris dan Direksi Perseroan, termasuk       Board of Commissioners and Board of Directors,
   menetapkan       Komisaris Independen     sesuai      including appointing Independent Commissioners
   ketentuan yang berlaku. Keputusan RUPS tersebut       according to prevailing regulations. The resolution
   harus disetujui Pemegang Saham Seri A Dwiwarna.       of the GMS must be approved by the Series A
                                                         Dwiwarna shareholder.
2. Menetapkan Indikator Pencapaian Kinerja (Key       2. Establish    the     Board    of    Commissioners’
   Performance     Indicators)  Dewan    Komisaris       Key Performance Indicators based on the
   berdasarkan usulan dari Dewan Komisaris.              recommendations of the Board of Commissioners.
3. Menetapkan pembagian tugas dan wewenang            3. Determine the distribution of duties and authorities
   setiap Anggota Direksi. Dalam hal RUPS tidak          for each member of the Board of Directors. In the
   menetapkan pembagian tugas dan wewenang               event that the GMS does not stipulate the division
   maka pembagian tugas dan wewenang di antara           of tasks and authorities, then the distribution
   Direksi ditetapkan berdasarkan keputusan Rapat        of duties and authorities among the Board of
   Direksi.                                              Directors is determined based on the decision of
                                                         the Board of Directors’ Meeting.
4. Menyetujui    dan    mengesahkan     perhitungan   4. Approve and ratify the annual calculations
   tahunan yang terdiri neraca dan perhitungan laba      consisting of balance sheets and profit and
   rugi, laporan tahunan mengenai keadaan dan            loss calculations, annual reports regarding the
   jalannya Perseroan.                                   condition and operation of the Company.
5. Menetapkan gaji dan tunjangan Dewan Komisaris      5. Determine the salaries and benefits of the Board
   dan Direksi dan Keputusan RUPS tersebut harus         of Commissioners and the Board of Directors and
   disetujui pemegang saham Seri A Dwiwarna.             the resolution of the GMS must be approved by
   Kewenangan RUPS atas penetapan gaji dan               the Series A Dwiwarna shareholder. The authority




322                                                                     Laporan Tahunan 2023 | PT Pegadaian
Page 323
   tunjangan bagi Direksi dapat dilimpahkan kepada             of the GMS over the determination of salaries
   Dewan Komisaris dengan penetapan berdasarkan                and benefits for the Board of Directors can be
   keputusan Rapat Dewan Komisaris. Atas penetapan             delegated to the Board of Commissioners with a
   ini Dewan Komisaris melaporkan hasilnya kepada              determination based on the decision of the Board
   RUPS.                                                       of Commissioners’ meeting. On this determination,
                                                               the Board of Commissioners reports the results to
                                                               the GMS.
6. Menetapkan penggunaan laba dan keputusan                 6. Determine the use of profits and the decision of the
   RUPS tersebut harus disetujui oleh pemegang                 GMS must be approved by the Series A Dwiwarna
   saham Seri A Dwiwarna.                                      shareholder.
7. Menetapkan Kantor Akuntan Publik.                        7. Appoint a Public Accounting Firm.


Ketentuan Penyelenggaraan RUPS                              Provisions for the GMS
                                                            Implementation

RUPS diselenggarakan sesuai dengan kepentingan              The GMS is held according to the interests of the
Perseroan dan dengan memperhatikan Anggaran                 Company and with considering the Articles of
Dasar dan peraturan perundang-perundang, serta              Association and laws and regulations, as well as with
dengan persiapan yang memadai, sehingga dapat               adequate preparation, so as to make legal, fair, and
mengambil keputusan yang sah, wajar dan transparan          transparent decisions by considering matters needed
dengan memperhatikan hal-hal yang diperlukan untuk          to maintained the Company’s business interests in the
menjaga kepentingan usaha Perseroan dalam jangka            long term, including :
panjang, meliputi:
1. Semua RUPS diadakan di tempat kedudukan                  1. All GMS are held at the domicile of the Company
   Perseroan atau di tempat Perseroan melakukan                or where the Company conducts its main business
   kegiatan usahanya yang utama yang terletak di               activities which are located in the territory of the
   wilayah Negara Republik Indonesia.                          Republic of Indonesia
2. Penyelenggara RUPS merupakan tanggung jawab              2. The organizer of the GMS is the responsibility of
   Direksi. Dalam hal Direksi berhalangan, maka                the Board of Directors. In the event that the Board
   penyelenggaraan RUPS dilakukan oleh Dewan                   of Directors is absent, the GMS is held by the Board
   Komisaris atau Pemegang Saham sesuai dengan                 of Commissioners or Shareholders in accordance
   peraturan perundang-undangan dan Anggaran                   with laws and regulations and the Company’s
   Dasar Perseroan.                                            Articles of Association.


Mekanisme penyelenggaraan RUPS sejak pemberitahuan          Mechanism of organizing the GMS from the notification
hingga dipublikasikannya risalah Sebelum RUPS               to the publication of the minutes Before the GMS is
dilaksanakan, Direksi wajib melakukan pemanggilan           convened, the Board of Directors is required to call for the
RUPS dalam waktu paling lambat 15 (lima belas) hari,        GMS within 15 (fifteen) days at the latest, starting from
terhitung sejak permintaan penyelenggaraan RUPS             the receipt of the request for the holding of the GMS.
diterima. Jika Direksi tidak melakukan pemanggilan          If the Board of Directors does not make the summons,
tersebut maka, permintaan penyelenggaraan RUPS              then the request for holding a GMS for shareholders is
untuk pemegang saham diajukan kembali kepada Dewan          re-submitted to the Board of Commissioners or makes
Komisaris atau melakukan pemanggilan sendiri RUPS.          an announcement for the GMS itself. The Board of
Dewan Komisaris wajib melakukan pemanggilan RUPS            Commissioners is required to announce a GMS within 15
dalam waktu paling lambat 15 (lima belas) hari, terhitung   (fifteen) days at the latest, starting from the receipt of
sejak permintaan penyelenggaraan RUPS diterima.             the request for holding a GMS.


Penyelenggaraan RUPS Tahun 2023                             Implementation of the 2023 GMS

Sepanjang tahun 2023, Perseroan mengadakan 2 kali           Throughout 2023, the Company held 2 (two) GMS,
RUPS, yaitu:                                                namely:
1. RUPS Pengesahan Rencana Kerja dan Anggaran               1. GMS for the Approval of the Company’s Work Plan
   Perusahaan (RKAP);                                          and Budget (RKAP)
2. RUPS      Persetujuan laporan  Tahunan   dan             2. GMS for the Approval of the Annual Report and
   Pengesahan Laporan Keuangan Perseroan tahun                 Ratification of the Company’s Financial Statements
   Buku 2022.                                                  for the 2022 Financial Year.



PT Pegadaian | 2023 Annual Report                                                                                  323
Page 324
Tata Kelola Perusahaan
Corporate Governance




Rincian dari masing-masing pelaksanaan RUPS                       Details of each GMS implementation throughout 2023
sepanjang tahun 2023 diuraikan sebagai berikut:                   are described as follows:


RUPS Pengesahan Rencana Kerja dan                                 GMS for the Approval of the Company’s
Anggaran Perusahaan (RKAP) Tahun 2023                             Work Plan and Budget (RKAP)

           Hari/Tanggal               Selasa, 18 April 2023
            Day/Date                  Tuesday, April 18, 2023

               Waktu
               Time                   14.00 s.d 15.00 WIB

              Tempat
               Venue                  Ruang Amanah, Gedung Kementerian BUMN Lantai 6


Hasil Keputusan RUPS telah dituangkan dalam Risalah               Results of the GMS resolutions have been stated in
RUPS No 498/00013.00/2023 tentang Pengesahan                      the Minutes of the GMS No. 498/00013.00/2023
Rencana Kerja dan Anggaran Perusahaan (RKAP)                      concerning Ratification of the Company’s Work Plan
Tahun 2023. Seluruh keputusan dalam RUPS dilakukan                and Budget (RKAP) for 2023. All decisions in the GMS
dengan musyawarah mufakat. Adapun hasil keputusan                 were carried out by deliberation and consensus. Results
RUPS serta pelaksanaannya dan tindak lanjutnya oleh               of the GMS resolutions as well as their implementation
Manajemen Perseroan hingga akhir tahun 2023 adalah                and follow-up by the Company’s Management until
sebagai berikut:                                                  the end of 2023 are as follows:


                   Mata Acara Rapat dan Keputusannya serta Tindak Lanjut atas Hasil Keputusan Rapat
            Meeting Agenda and Its Resolution as well as the Follow-up to the Result of Resolution of the Meeting

                                  Pengesahan Rencana Kerja dan Anggaran Program Tanggung Jawab Sosial dan
      Agenda Mata Acara 1:        Lingkungan (RKA TJSL) Perseroan Tahun 2022.
       1st Meeting Agenda:        Ratification of the Company's 2022 Work Plan and Budget for the Company's Social and
                                  Environmental Responsibility Program (RKA TJSL).

                                  Mengesahkan Rencana Kerja dan Anggaran Program Tanggung Jawab Sosial dan
   Keputusan Mata Acara 1:
                                  Lingkungan (RKA TJSL) Perseroan Tahun 2022 sebesar Rp135.428.000.000.
     1st Meeting Agenda
          Resolution:             Approved the Company's 2022 Social and Environmental Responsibility Program (RKA
                                  TJSL) Work Plan and Budget of Rp135,428,000,000.

    Tindak Lanjut atas Hasil      Unit Kerja TJSL selanjutnya melaksanakan program kerja non PUMK dan program kerja
   Keputusan di Tahun 2023:       PUMK sesuai dengan RKA TJSL tahun 2022.
    Follow-up on Resolution       The TJSL Work Unit then implemented non-PUMK work programs and PUMK work
  Result until the End of 2023:   programs in accordance with the 2022 TJSL RKA.

                                  Penetapan Key Performance Indicators (KPI) yang tertuang dalam Kontrak Manajemen
                                  Tahun 2022 antara Direksi dan Dewan Komisaris Perseroan dengan Pemegang Saham
      Agenda Mata Acara 2:        Perseroan.
       2nd Meeting Agenda:        Determination of Key Performance Indicators (KPI) as stated in the 2022 Management
                                  Contract between the Company's Board of Directors and Board of Commissioners and the
                                  Company's Shareholders.

                                  Menetapkan Key Performance Indicator (KPI) yang tertuang dalam Kontrak Manajemen
                                  Tahun 2022 antara Direksi dan Dewan Komisaris Perseroan dengan Pemegang Saham
   Keputusan Mata Acara 2:
                                  Perseroan.
     2nd Meeting Agenda
          Resolution:             Determine the Key Performance Indicators (KPI) contained in the 2022 Management
                                  Contract between the Company's Board of Directors and Board of Commissioners and the
                                  Company's Shareholders.

    Tindak Lanjut atas Hasil      Seluruh jajaran Direksi memimpin dan memastikan seluruh inisiatif strategis tahun 2022
   Keputusan di Tahun 2023:       terlaksana sebagai upaya perseroan untuk mencapai KPI 2022.
    Follow-up on Resolution       The entire Board of Directors leads and ensures that all strategic initiatives in 2022 were
  Result until the End of 2023:   implemented as the company's efforts to achieve the 2022 KPI.




324                                                                                     Laporan Tahunan 2023 | PT Pegadaian
Page 325
                                 Pengesahan Rencana Kerja dan Anggaran Dewan Komisaris dan Penetapan Usulan Key
                                 Performance Indicators (KPI) yang tertuang dalam Kontrak Manajemen Tahun 2022 antara
    Agenda Mata Acara 3:         Dewan Komisaris Perseroan dengan Pemegang Saham Perseroan.
     3rd Meeting Agenda:         Ratification of the Board of Commissioners' Work Plan and Budget and Determination of
                                 Proposed Key Performance Indicators (KPI) contained in the 2022 Management Contract
                                 between the Company's Board of Commissioners and the Company's Shareholders.

                                 Mengesahkan Rencana Kerja dan Anggaran Dewan Komisaris dan Menetapkan Key
                                 Performance Indicator (KPI) yang tertuang dalam Kontrak Manajemen Tahun 2022 antara
   Keputusan Mata Acara 3:
                                 Dewan Komisaris Perseroan dengan Pemegang Saham perseroan.
     3rd Meeting Agenda
          Resolution:            Ratify the Board of Commissioners' Work Plan and Budget and Determine the Key
                                 Performance Indicators (KPI) contained in the 2022 Management Contract between the
                                 Company's Board of Commissioners and the company's Shareholders.

                                 Seluruh Dewan Komisaris mengawasi dan memastikan pelaksanaan operasional perseroan
   Tindak Lanjut atas Hasil      telah sesuai tata kelola yang baik dan menjalankan fungsi dan wewenangnya serta
  Keputusan di Tahun 2023:       memenuhi KPI Dewan Komisaris tahun 2022.
   Follow-up on Resolution       The entire Board of Commissioners supervises and ensures that the company's operational
 Result until the End of 2023:   implementation is in accordance with good governance and carries out its functions and
                                 authority and fulfills the 2022 KPI of the Board of Commissioners.

    Agenda Mata Acara 4:         Pengesahan Rencana Kerja dan Anggaran Perusahaan (RKAP) Pegadaian Tahun 2023.
     4th Meeting Agenda:         Ratification of Pegadaian's 2023 Company Work Plan and Budget (RKAP).

   Keputusan Mata Acara 4:
                                 Mengesahkan Rencana Kerja Anggaran Perusahaan (RKAP) Perseroan Tahun 2023.
     4th Meeting Agenda
          Resolution:            Ratify the Company's 2023 Corporate Budget Work Plan (RKAP).

    Tindak Lanjut atas Hasil     Seluruh elemen organisasi melaksanakan program kerja dan anggaran sesuai dengan RKAP
   Keputusan di Tahun 2023:      tahun 2023 sebagai upaya untuk memastikan ketercapaian objectives perusahaan.
  Follow-up on Resolution        All elements of the organization implement work programs and budgets in accordance
 Result until the End of 2023:   with the 2023 RKAP as an effort to ensure the achievement of company objectives.

                                 Pengesahan Rencana Kerja dan Anggaran Program Tanggung Jawab Sosial dan
    Agenda Mata Acara 5:         Lingkungan (RKA TJSL) Perseroan Tahun 2023.
     5th Meeting Agenda:         Ratification of the Company's 2023 Social and Environmental Responsibility Program Work
                                 Plan and Budget (RKA TJSL).

                                 Mengesahkan Rencana Kerja dan Anggaran Program Tanggung Jawab Sosial dan
   Keputusan Mata Acara 5:
                                 Lingkungan (TJSL) Perseroan Tahun 2023 sebesar Rp167.227.000.000.
     5th Meeting Agenda
          Resolution:            Approve the Company's 2023 Social and Environmental Responsibility Program (TJSL)
                                 Work Plan and Budget of Rp167,227,000,000.

   Tindak Lanjut atas Hasil      Unit Kerja TJSL selanjutnya melaksanakan program kerja non PUMK dan program kerja
  Keputusan di Tahun 2023:       PUMK sesuai dengan RKA TJSL tahun 2023.
   Follow-up on Resolution       The TJSL Work Unit then implement non-PUMK work programs and PUMK work programs
 Result until the End of 2023:   in accordance with the 2023 TJSL RKA.

                                 Penetapan Key Performance Indicators (KPI) yang tertuang dalam Kontrak Manajemen
                                 Tahun 2023 antara Direksi dan Dewan Komisaris Perseroan dengan Pemegang Saham
    Agenda Mata Acara 6:         Perseroan.
     6th Meeting Agenda:         Determination of Key Performance Indicators (KPI) as stated in the 2023 Management
                                 Contract between the Company's Board of Directors and Board of Commissioners and the
                                 Company's Shareholders.

                                 Menetapkan usulan Key Performance Indicator (KPI) yang tertuang dalam Kontrak
                                 Manajemen Tahun 2023, antara Direksi dan Dewan Komisaris Perseroan dengan Pemegang
   Keputusan Mata Acara 6:
                                 Saham Perseroan.
     6th Meeting Agenda
          Resolution:            Determine the proposed Key Performance Indicators (KPI) contained in the 2023
                                 Management Contract, between the Company's Board of Directors and Board of
                                 Commissioners and the Company's Shareholders.

   Tindak Lanjut atas Hasil      Seluruh jajaran Direksi memimpin dan memastikan seluruh inisiatif strategis tahun 2023
  Keputusan di Tahun 2023:       terlaksana sebagai upaya perseroan utk mencapai KPI 2023.
   Follow-up on Resolution       The entire Board of Directors leads and ensures that all strategic initiatives in 2023 are
 Result until the End of 2023:   implemented as the company's efforts to achieve the 2023 KPI.




PT Pegadaian | 2023 Annual Report                                                                                             325
Page 326
Tata Kelola Perusahaan
Corporate Governance




                                  Pengesahan Rencana Kerja dan Anggaran Dewan Komisaris dan Penetapan Usulan Key
                                  Performance Indicators (KPI) yang tertuang dalam Kontrak Manajemen Tahun 2022 antara
      Agenda Mata Acara 7:        Dewan Komisaris Perseroan dengan Pemegang Saham Perseroan.
       7th Meeting Agenda:        Ratification of the Board of Commissioners' Work Plan and Budget and Determination of
                                  Proposed Key Performance Indicators (KPI) contained in the 2023 Management Contract
                                  between the Company's Board of Commissioners and the Company's Shareholders.

                                  Mengesahkan Rencana Kerja dan Anggaran Dewan Komisaris dan Menetapkan Key
                                  Performance Indicator (KPI) yang tertuang dalam Kontrak Manajemen Tahun 2023 antara
   Keputusan Mata Acara 7:
                                  Dewan Komisaris Perseroan dengan Pemegang Saham Perseroan.
     7th Meeting Agenda
          Resolution:             Ratify the Board of Commissioners' Work Plan and Budget and Determine the Key
                                  Performance Indicators (KPI) contained in the 2023 Management Contract between the
                                  Company's Board of Commissioners and the Company's Shareholders.

                                  Seluruh Dewan Komisaris mengawasi dan memastikan pelaksanaan operasional perseroan
    Tindak Lanjut atas Hasil      telah sesuai tata kelola yang baik dan menjalankan fungsi dan wewenangnya serta
   Keputusan di Tahun 2023:       memenuhi KPI Dewan Komisaris tahun 2023.
    Follow-up on Resolution       The entire Board of Commissioners supervises and ensures that the company's operational
  Result until the End of 2023:   implementation is in accordance with good governance and carries its functions and
                                  authorities and fulfills the 2023 KPI of the Board of Commissioners.


RUPS Pengesahan Laporan Tahunan dan                            GMS on the Ratification of Annual Report
Laporan Keuangan Konsolidasian Tahun                           and Consolidated Financial Statements
Buku 2022                                                      for the 2022 Financial Year

           Hari/Tanggal              Jum’at, 23 Juni 2023
            Day/Date                 Friday, June 23, 2023

               Waktu
               Time                  09.00 s.d 10.30 WIB

              Tempat
               Venue                 Ruang Loyal 1 Lantai 8, Gedung Kementerian BUMN


Hasil Keputusan RUPS telah dituangkan dalam                    Results of the GMS Resolutions have been stated
Risalah RUPS No. 725/00013.00/2023 tentang                     in the Minutes of the GMS No. 725/00013.00/2023
Pengesahan Laporan Tahunan dan Laporan Keuangan                concerning Ratification of the Annual Report and
Konsolidasian Tahun Buku 2022 Seluruh keputusan                Consolidated Financial Statements for the 2022
dalam RUPS dilakukan dengan musyawarah mufakat.                Financial Year. All decisions at the GMS are made
Adapun hasil keputusan RUPS serta pelaksanaannya               by deliberation and consensus. Results of the GMS
dan tindak lanjutnya oleh Manajemen Perseroan                  resolutions as well as their implementation and follow-
hingga akhir tahun 2023 adalah sebagai berikut:                up by the Company’s Management until the end of
                                                               2023 are as follows:




326                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 327
                  Mata Acara Rapat dan Keputusannya serta Tindak Lanjut atas Hasil Keputusan Rapat
           Meeting Agenda with Its Resolution as well as the Follow-up to the Result of Resolution of the Meeting

                               Persetujuan Laporan Tahunan dan Pengesahan Laporan Keuangan Konsolidasian Perseroan,
                               Persetujuan Laporan Tugas Pengawasan Dewan Komisaris Perseroan serta Pengesahan
                               Laporan Keuangan Program Pendanaan Usaha Mikro dan Usaha Kecil (PUMK) Tahun Buku
                               2022 sekaligus Pemberian Pelunasan dan Pembebasan Tanggung Jawab Sepenuhnya
                               (Volledig acquit et de charge) kepada Direksi atas Tindakan Pengurusan Perseroan dan
                               Dewan Komisaris atas Tindakan Pengawasan Perseroan yang Telah Dijalankan Selama Tahun
    Agenda Mata Acara 1:       Buku 2022.
     1st Meeting Agenda:       Approval of the Annual Report and Ratification of the Company's Consolidated Financial
                               Statements, Approval of the Supervisory Duties Report of the Company's Board of
                               Commissioners and Ratification of the Financial Statements of the Micro and Small Business
                               Funding Program (PUMK) for 2022 Financial Year as well as Providing Full Repayment and
                               Release of Liability (Volledig acquit et de charge) to the Board of Directors for Management
                               Duties of the Company and Board of Commissioners for Supervision Duties of the Company
                               that Have Been Implemented During the 2022 Financial Year.

                               1.   Menyetujui Laporan Tahunan Perseroan, termasuk Laporan Tugas Pengawasan yang
                                    telah dilaksanakan Dewan Komisaris, yang di dalamnya termasuk Pelaksanaan program
                                    Tanggung Jawab Sosial dan Lingkungan Perseroan, untuk tahun buku yang berakhir
                                    pada tanggal 31 Desember 2022, serta mengesahkan Laporan Keuangan Konsolidasian
                                    Perseroan untuk buku yang berakhir pada tanggal 31 Desember 2022 yang telah diaudit
                                    oleh KAP Purwantono, Sungkoro & Surja (a member Firm of Ernst & Young Global
                                    Limited) sesuai laporan No.00053/2.1032/ AU .1 /09/1681-1 /1 /1/2023 tanggal 31 Januari
                                    2023 dengan opini wajar dalam semua hal yang material.
                               2.   Menerima dan mengesahkan Laporan Keuangan Program Pendanaan Usaha Mikro dan
                                    Usaha Kecil untuk tahun buku yang berakhir pada tanggal 31 Desember 2022 yang telah
                                    diaudit oleh Purwantono, Sungkoro & Surja (a member Firm of Ernst & Young Global
                                    Limited) sesuai Laporan No. 00575/2.1032/AU.2/09/1681-1/1/lll/2023 tanggal 31 Maret
                                    2023 dengan opini wajar dalam semua hal yang material.
                               3.   Dengan telah disetujuinya Laporan Tahunan, Laporan Tugas Pengawasan Dewan
                                    Komisaris, termasuk Laporan Pelaksanaan Program T JSL serta telah disahkannya
                                    Laporan Keuangan Konsolidasian dan Laporan Keuangan Program Pendanaan Usaha
                                    Mikro dan Usaha Kecil (PUMK) untuk tahun buku yang berakhir pada 31 Desember 2022,
                                    maka RUPS memberikan pelunasan dan pembebasan tanggung jawab sepenuhnya
                                    (volledig acquit et de charge) kepada anggota Direksi atas tindakan pengurusan dan
                                    kepada anggota Dewan Komisaris atas tindakan pengawasan yang telah dijalankan
                                    selama tahun buku yang berakhir pada tanggal 31 Desember 2022, sepanjang tindakan
   Keputusan Mata Acara 1:          tersebut bukan merupakan tindak pidana dan telah tercermin dalam Laporan tersebut di
     1st Meeting Agenda             atas.
          Resolution:          1.   Approve the Company's Annual Report, including the Supervisory Duties Report by the
                                    Board of Commissioners, which includes the Implementation of the Company's Social
                                    and Environmental Responsibility program, for the financial year ended on December 31,
                                    2022, and ratify the Company's Consolidated Financial Statements for the book eneded
                                    on December 31, 2022 which has been audited by KAP Purwantono, Sungkoro & Surja (a
                                    member Firm of Ernst & Young Global Limited) according to report No.00053/2.1032/
                                    AU .1 /09/1681-1 /1 /1/2023 January 31, 2023 with a qualified opinion in all material
                                    respects.
                               2.   Receive and approve the Financial Statements for the Micro and Small Business Funding
                                    Program for the financial year ending on December 31, 2022 which has been audited by
                                    Purwantono, Sungkoro & Surja (a member of the Firm of Ernst & Young Global Limited)
                                    according to Report No. 00575/2.1032/AU.2/09/1681-1/1/lll/2023 dated March 31, 2023
                                    with a qualified opinion in all material matters.
                               3.   With approval of the Annual Report, the Board of Commissioners' Supervisory Duties
                                    Report, including Report for the TJSL Program Implementation and the Consolidated
                                    Financial Statements and Micro and Small Business Funding Program (PUMK) Financial
                                    Statements for the financial year ended on December 31, 2022, the GMS then provides
                                    full repayment and release of responsibility (volledig acquit et de charge) to members
                                    of the Board of Directors for management duties and to members of the Board of
                                    Commissioners for supervisory duties that have been carried out during the financial
                                    year ended on December 31, 2022, as long as these actions do not constitute criminal
                                    acts and has been reflected in the Report mentioned above.




PT Pegadaian | 2023 Annual Report                                                                                       327
Page 328
Tata Kelola Perusahaan
Corporate Governance




   Tindak Lanjut atas Hasil
  Keputusan di Tahun 2023:       Telah ditindaklanjuti berdasarkan Risalah RUPS No. 725/00013.00/2023
   Follow-up on Resolution       It has been followed up based on the Minutes of GMS No. 725/00013.00/2023
 Result until the End of 2023:

                                 Penetapan Penggunaan Laba Bersih Konsolidasian Perseroan untuk Tahun Buku 2022.
      Agenda Mata Acara 2:
       2nd Meeting Agenda:       Determination of the Use of the Company's Consolidated Net Profit for the 2022 Financial
                                 Year.

                                 Menetapkan penggunaan Laba Bersih Konsolidasian Perseroan yang diatribusikan kepada
                                 Entitas lnduk Tahun Buku 2022 sebesar Rp3.298.312.320.696,- (Tiga Triliun Dua Ratus
                                 Sembilan Puluh Delapan Miliar Tiga Ratus Dua Belas Juta Tiga Ratus Dua Puluh Ribu Enam
   Keputusan Mata Acara 2:
                                 Ratus Sembilan Puluh Enam Rupiah) seluruhnya sebagai saldo Laba Ditahan.
     2nd Meeting Agenda
          Resolution:            Determine the use of the Company's Consolidated Net Profit attributable to the Parent
                                 Entity for the 2022 Financial Year of Rp3,298,312,320,696,- (Three Trillion Two Hundred
                                 Ninety Eight Billion Three Hundred Twelve Million Three Hundred Twenty Thousand Six
                                 Hundred Ninety Six Rupiah) entirely as Retained Earnings balance.

   Tindak Lanjut atas Hasil
  Keputusan di Tahun 2023:       Telah ditindaklanjuti berdasarkan Risalah RUPS No. 725/00013.00/2023
   Follow-up on Resolution       It has been followed up based on the Minutes of the GMS No. 725/00013.00/2023
 Result until the End of 2023:

                                 Penetapan Remunerasi (Gaji/honorarium, fasilitas, dan tunjangan) Tahun 2023, serta
                                 Tantiem untuk Tahun Buku 2022 bagi Direksi dan Dewan Komisaris Perseroan
      Agenda Mata Acara 3:
      3rd Meeting Agenda:        Determination of Remuneration (Salary/honorarium, facilities and allowances) for 2023, as
                                 well as Tantiem for the 2022 Financial Year for the Company's Board of Directors and Board
                                 of Commissioners

                                 1. Memberikan wewenang dan kuasa kepada Pemegang Saham Seri A Dwiwarna untuk
                                    menetapkan bagi anggota Dewan Komisaris besarnya tantiem untuk kinerja Tahun Buku
                                    2022 dan gaji/honorarium, fasilitas, dan tunjangan untuk Tahun 2023.
                                 2. Memberikan wewenang dan kuasa kepada Dewan Komisaris dengan terlebih dahulu
                                    mendapatkan persetujuan tertulis dari Pemegang Saham Seri A Dwiwarna untuk
                                    menetapkan bagi anggota Direksi besarnya tantiem untuk kinerja Tahun Buku 2022 dan
   Keputusan Mata Acara 3:
                                    gaji/honorarium, fasilitas, dan tunjangan untuk Tahun 2023.
     3rd Meeting Agenda
         Resolution:             1. Grant authority and power to Series A Dwiwarna Shareholder to determine amount of
                                    bonus for the performance of members of the Board of Commissioners for the 2022
                                    Financial Year as well as their salary/honorarium, facilities and benefits for 2023.
                                 2. Grant authority and power to the Board of Commissioners by first obtaining written
                                    approval from the Series A Dwiwarna Shareholder to determine amount of bonus for the
                                    performance of members of the Board of Directors for the 2022 Financial Year as well as
                                    their salary/honorarium, facilities and benefits for 2023.

   Tindak Lanjut atas Hasil
  Keputusan di Tahun 2023:       Telah ditindaklanjuti berdasarkan Risalah RUPS No. 725/00013.00/2023
   Follow-up on Resolution       It has been followed up based on the Minutes of the GMS No. 725/00013.00/2023
 Result until the End of 2023:

                                 Penunjukkan Akuntan Publik (AP) dan/atau Kantor Akuntan Publik (KAP) untuk mengaudit
                                 Laporan Keuangan Konsolidasi Perseroan dan Laporan Keuangan Program Pendanaan
      Agenda Mata Acara 4:       Usaha Mikro dan Kecil (PUMK) untuk Tahun Buku 2023.
       4th Meeting Agenda:       Appointment of Public Accountant (AP) and/or Public Accounting Firm (KAP) to audit the
                                 Company's Consolidated Financial Statements and Financial Statements for the Micro and
                                 Small Enterprise Funding Program (PUMK) of the 2023 Financial Year.




328                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 329
                                 1.   Menunjuk Kantor Akuntan Publik Purwantono, Sungkoro & Surja (a member firm of Ernst
                                      & Young Global Limited), sebagai Kantor Akuntan Publik yang akan mengaudit Laporan
                                      Keuangan Konsolidasian Perseroan serta Laporan Keuangan Pelaksanaan Program
                                      Pendanaan Usaha Mikro dan Usaha Kecil Tahun Buku 2023.
                                 2.   Memberikan wewenang dan kuasa kepada Dewan Komisaris Perseroan menunjuk Kantor
                                      Akuntan Publik untuk melakukan audit atas Laporan Keuangan Konsolidasian Perseroan
                                      periode lainnya pada Tahun Buku 2023 untuk tujuan dan kepentingan Perseroan.
                                 3.   Memberikan wewenang dan kuasa kepada Dewan Komisaris Perseroan untuk
                                      menetapkan imbalan jasa audit dan persyaratan lainnya bagi Kantor Akuntan Publik
                                      tersebut, serta menetapkan Kantor Akuntan Publik pengganti dalam hal Kantor Akuntan
                                      Publik Purwantono, Sungkoro & Surja (a member of Ernst and Young Global Limited),
                                      karena sebab apapun tidak dapat menyelesaikan audit Laporan Keuangan Perseroan
                                      serta Laporan Keuangan Program Pendanaan Usaha Mikro dan Usaha Kecil serta
                                      laporan lainnya untuk Tahun Buku 2023, termasuk menetapkan imbalan jasa audit dan
  Keputusan Mata Acara 4:             persyaratan lainnya bagi Kantor Akuntan Publik pengganti tersebut.
    4th Meeting Agenda           1.   Appoint the Public Accounting Firm Purwantono, Sungkoro & Surja (a member firm
        Resolution:                   of Ernst & Young Global Limited), as the Public Accounting Firm that will audit the
                                      Company's Consolidated Financial Statements as well as the Financial Statements for the
                                      Implementation of the Micro and Small Business Funding Program of the 2023 Financial
                                      Year.
                                 2.   Grant authority and power to the Company's Board of Commissioners to appoint Public
                                      Accounting Firm to audit the Company's Consolidated Financial Statements for other
                                      periods in the 2023 Financial Year for the purposes and interests of the Company.
                                 3.   Grant authority and power to the Company's Board of Commissioners to determine
                                      fees for audit services and other requirements for the Public Accounting Firm, as well as
                                      determining substitutes Public Accounting Firm in the case of the Purwantono, Sungkoro
                                      & Surja Public Accounting Firm (a member of Ernst and Young Global Limited) , due to
                                      any reason being unable to complete the audit of the Company's Financial Statements
                                      as well as the Micro and Small Business Funding Program Financial Statements and other
                                      reports for the 2023 Financial Year, including determining fees for audit services and
                                      other requirements for the substitutes Public Accounting Firm.

   Tindak Lanjut atas Hasil
  Keputusan di Tahun 2023:       Telah ditindaklanjuti berdasarkan Risalah RUPS No. 725/00013.00/2023
   Follow-up on Resolution       It has been followed up based on the Minutes of the GMS No. 725/00013.00/2023
 Result until the End of 2023:

    Agenda Mata Acara 5:         Perubahan Susunan Pengurus Perseroan
     5th Meeting Agenda:         Changes in the Composition of the Company's Management

  Keputusan Mata Acara 5:        Keputusan perubahan susunan Pengurus Perseroan akan ditetapkan tersendiri
    5th Meeting Agenda           Decision to change the composition of the Company's Management will be determined
         Resolution:             separately

   Tindak Lanjut atas Hasil
  Keputusan di Tahun 2023:       Telah ditindaklanjuti berdasarkan Risalah RUPS No. 725/00013.00/2023
   Follow-up on Resolution       It has been followed up based on the Minutes of the GMS No. 725/00013.00/2023
 Result until the End of 2023:




PT Pegadaian | 2023 Annual Report                                                                                          329
Page 330
Tata Kelola Perusahaan
Corporate Governance




Penyelenggaraan RUPS Tahun 2022                             Implementation of the 2022 GMS

Di sepanjang tahun 2022, Perseroan mengadakan 2             Throughout 2022, the Company held 2 (two) GMS:
(dua) kali RUPS, yaitu:
1. RUPS Pengesahan Rencana Kerja dan Anggaran               1. GMS on the Ratification of the Company’s Work
   Perusahaan (RKAP);                                          Plan and Budget (RKAP);
2. RUPS      Persetujuan laporan   Tahunan  dan             2. GMS on the Approval of the Annual Report and
   Pengesahan Laporan Keuangan Perseroan tahun                 Ratification of the Company’s Financial Statements
   Buku 2021.                                                  for the 2021 Financial Year.


RUPS Pengesahan Rencana Kerja dan                           GMS on the Approval of the Company’s
Anggaran Perusahaan (RKAP)                                  Work Plan and Budget (RKAP)

RUPS dilakukan secara sirkuler yang ditandatangani          The GMS was held circularly which was signed by Erick
oleh Erick Thohir (Menteri BUMN) selaku pemegang            Thohir (Minister of BUMN) as the Series A Dwiwarna
saham Seri A Dwiwarna, dan Sunarso (Direktur Utama          shareholder, and Sunarso (Principal Director of PT
PT Bank BRI (persero) Tbk) selaku pemegang saham            Bank BRI (persero) Tbk) as the Series B shareholder
seri B pada tanggal 31 januari 2022, dengan keputusan       on January 31, 2022, with the following resolutions:
sebagai berikut:
1. Mengesahkan Rencana Kerja dan Anggaran                   1. Approval of PT Pegadaian’s 2022 Corporate Work
    Perusahaan (RKAP) PT Pegadaian tahun 2022.                 Plan and Budget (RKAP).
2. Pengesahan Rencana Kerja dan Anggaran Program            2. Ratification of PT Pegadaian’s 2022 Social and
    Tanggung Jawab Sosial dan Lingkungan (RKA                  Environmental Responsibility Program Work
    TJSL) PT Pegadaian Tahun 2022 akan ditetapkan              Plan and Budget (RKA TJSL) will be determined
    secara tersendiri.                                         separately.
3. Penetapan Key Performance Indicator (KPI) yang           3. Determination of the Key Performance Indicator
    tertuang dalam Kontrak Manajemen Tahun 2022                (KPI) contained in the 2022 Management Contract
    antara Direksi dan Dewan Komisaris PT Pegadaian            between the Directors and Board of Commissioners
    dengan Pemegang Saham PT Pegadaian akan                    of PT Pegadaian and PT Pegadaian Shareholders
    ditetapkan secara tersendiri.                              will be determined separately.
4. Penetapan Key Performance Indicator (KPI) yang           4. Determination of the Key Performance Indicator
    tertuang dalam Kontrak Manajemen Tahun 2022                (KPI) contained in the 2022 Management Contract
    antara Dewan Komisaris PT Pegadaian dengan                 between the Board of Commissioners of PT
    Pemegang Saham PT Pegadaian akan ditetapkan                Pegadaian and the Shareholders of PT Pegadaian
    secara tersendiri                                          will be determined separately.


RUPS Persetujuan Laporan Tahunan dan                        GMS on the Approval of the Annual
Pengesahan Laporan Keuangan Perseroan                       Report and Ratification of the Company’s
Tahun Buku 2021                                             Financial Statements for the 2021
                                                            Financial Year

          Hari/Tanggal          Rabu, 27 April 2022
           Day/Date             Wednesday, April 27, 2022

             Waktu
             Time               14.20 WIB

            Tempat              Gedung Kenari Lantai 4 PT Pegadaian, Jalan Salemba Raya No. 2, Kenari, Senen,
             Venue              Jakarta Pusat


Hasil Keputusan RUPS telah dituangkan dalam Risalah         The resolutions of the GMS have been set forth in the
RUPS No. 28 tentang Berita Acara RUPS Tahunan PT            Minutes of GMS No. 28 concerning the Minutes of PT
Pegadaian. Seluruh keputusan dalam RUPS dilakukan           Pegadaian’s Annual General Meeting of Shareholders.
dengan musyawarah mufakat. Adapun hasil keputusan           All decisions in the GMS are made by deliberation
RUPS serta pelaksanaannya dan tindak lanjutnya oleh         for consensus. The results of the GMS decisions and
Manajemen Perseroan hingga akhir tahun 2022 adalah          their implementation and follow-up by the Company’s
sebagai berikut:                                            Management until the end of 2022 are as follows:




330                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 331
                  Mata Acara Rapat dan Keputusannya serta Tindak Lanjut atas Hasil Keputusan Rapat
           Meeting Agenda with Its Resolution as well as the Follow-up to the Result of Resolution of the Meeting

                                 Persetujuan Laporan Tahunan dan Pengesahan Laporan Keuangan, serta persetujuan
    Agenda Mata Acara 1:         laporan tugas pengawasan Dewan Komisaris tahun buku 2022.
     1st Meeting Agenda:         Approval of the Annual Report and Ratification of Financial Statements, as well as approval
                                 of the Board of Commissioners' supervisory duties report for the 2022 financial year.

                                 Menyetujui laporan tahunan Perseroan, termasuk laporan tugas pengawasan yang telah
                                 dilaksanakan Dewan Komisaris, serta mengesahkan laporan keuangan konsolidasian
   Keputusan Mata Acara 1:       Perseroan untuk tahun buku 2021 yang telah diaudit oleh KAP Tanudiredja, Wibisana, Rintis
     1st Meeting Agenda          dan rekan (PWC).
          Resolution:            Approved the Company's annual report, including supervisory duties report of the Board of
                                 Commissioners, as well as ratifying the Company's consolidated financial statements for the
                                 2021 financial year which has been audited by KAP Tanudiredja, Wibisana, Rintis & Rekan
                                 (PWC).

                                 Pengesahan Laporan Tahunan Tahun Buku 2021 termasuk Laporan Tugas Pengawasan
   Tindak Lanjut atas Hasil      Dewan Komisaris Tahun 2021 serta mengesahkan Laporan Keuangan Konsolidasian
  Keputusan Hingga Akhir         Perseroan untuk Tahun Buku 2021 yang telah diaudit oleh KAP Tanudiredja, Wibisana, Rintis
         Tahun 2022:             & Rekan (PwC).
  Follow-up on Resolution        Ratification of Annual Report for the 2021 Financial Year including the 2021 Supervisory
 Result until the End of 2022:   Duties Report by the Board of Commissioners as well as ratifying the Company's
                                 Consolidated Financial Statements for the 2021 Financial Year which has been audited by
                                 KAP Tanudiredja, Wibisana, Rintis & Rekan (PwC).

    Agenda Mata Acara 2:         Penetapan penggunaan laba bersih Perseroan untuk tahun buku 2022.
     2nd Meeting Agenda:         Determination of the use of the Company's net profit for the 2022 financial year.

  Keputusan Mata Acara 2:        Menyetujui penggunaan laba bersih konsolidasian yang dapat diatribusikan kepada pemilik
    2nd Meeting Agenda           entitas induk untuk tahun buku 2021 sebesar Rp2.426.770.541.496,-.
         Resolution:             Approved the use of consolidated net profit attributable to owner of the parent entity for
                                 the 2021 financial year of Rp2,426,770,541,496.-.

   Tindak Lanjut atas Hasil
  Keputusan Hingga Akhir         Penetapan penggunaan laba bersih konsolidasian yang diatribusikan kepada pemilik entitas
         Tahun 2022:             induk untuk Tahun Buku 2021 sebesar Rp2.426.770.541.496,-.
  Follow-up on Resolution        Determination of the use of consolidated net profit attributable to ownes of the parent
 Result until the End of 2022:   entity for the 2021 Financial Year of Rp2,426,770,541,496.-.

                                 Penetapan remunerasi untuk tahun buku 2022, serta tantiem untuk tahun buku 2021 bagi
    Agenda Mata Acara 3:         Direksi dan Dewan Komisaris Perseroan.
    3rd Meeting Agenda:          Determination of remuneration for the 2022 financial year, as well as bonus for the 2021
                                 financial year for the Company's Board of Directors and Board of Commissioners.

  Keputusan Mata Acara 3:        Menyetujui besaran remunerasi untuk Direksi dan Dewan Komisaris Perseroan tahun buku
    3rd Meeting Agenda           2022 serta tantiem atas kinerja tahun buku 2021.
         Resolution:             Approved the amount of remuneration for the Company's Board of Directors and Board
                                 of Commissioners for the 2022 financial year as well as bonus for the performance of 2021
                                 financial year.

                                 Penetapan Remunerasi (gaji/honorarium, fasilitas dan tunjangan) untuk Direksi dan Dewan
   Tindak Lanjut atas Hasil      Komisaris Perseroan Tahun 2022 serta tantiem untuk Direksi dan Dewan Komisaris atas
  Keputusan Hingga Akhir         kinerja Tahun Buku 2021, akan ditetapkan secara tersendiri.
         Tahun 2022:             Determination of remuneration (salary/honorarium, facilities and allowances) for the
  Follow-up on Resolution        Company's Directors and Board of Commissioners for 2022 as well as bonuses for the
 Result until the End of 2022:   Directors and Board of Commissioners for their performance for the 2021 Financial Year, will
                                 be determined separately.

                                 Penunjukan Akuntan Publik dan/atau Kantor Akuntan Publik untuk mengaudit laporan
    Agenda Mata Acara 4:         keuangan konsolidasian Perseroan.
     4th Meeting Agenda:         Appointment of Public Accountant and/or Public Accounting Firm to audit the Company's
                                 consolidated financial statements.

                                 Menyetujui usulan Perseroan untuk penunjukan Akuntan Publik dan/atau Kantor Akuntan
  Keputusan Mata Acara 4:        Publik Purwantono, Sungkoro & Surja (Ernst & Young Global Limited).
    4th Meeting Agenda
        Resolution:              Approved the Company's suggestion for the appointment of Public Accountant and/or KAP
                                 Purwantono, Sungkoro & Surja (Ernst & Young Global Limited).

                                 Penunjukan Purwantono, Sungkoro & Surja (Ernst & Young Global Limited) sebagai Kantor
                                 Akuntan Publik yang akan mengaudit Laporan Keuangan Konsolidasian Perseroan dan
   Tindak Lanjut atas Hasil      Laporan Keuangan Pelaksanaan Program Kemitraan dan Bina Lingkungan (PKBL) untuk
  Keputusan Hingga Akhir         Tahun Buku 2022.
         Tahun 2022:             Appointment of Purwantono, Sungkoro & Surja (Ernst & Young Global Limited) as a
  Follow-up on Resolution
 Result until the End of 2022:   Public Accounting Firm that will audit the Company's Consolidated Financial Statements
                                 and Financial Statements on the Implementation of the Partnership and Community
                                 Development Program (PKBL) for the 2022 Financial Year.




PT Pegadaian | 2023 Annual Report                                                                                           331
Page 332
Tata Kelola Perusahaan
Corporate Governance




Dewan Komisaris
Board of Commissioners


Undang-Undang No. 40 Tahun 2007 tentang Perseroan      Law No. 40 of 2007 concerning Limited Liability
Terbatas mewajibkan semua Perseroan yang didirikan     Companies requires that all companies established
berdasarkan hukum Indonesia mempunyai Dewan            under Indonesian law have a Board of Commissioners.
Komisaris. Dewan Komisaris adalah Organ Perseroan      The Board of Commissioners is the organ of the
yang bertugas untuk melakukan pengawasan secara        Company whose job is to carry out general and/or
umum dan/atau khusus sesuai dengan Anggaran            specific supervision in accordance with the Articles of
Dasar, memberikan nasihat kepada Direksi, serta        Association, provide advice to the Board of Directors,
memastikan bahwa Perseroan melaksanakan prinsip-       and ensure that the Company implements GCG
prinsip Governansi Perusahaan. Dewan Komisaris         principles. The Board of Commissioners is responsible
bertanggung jawab kepada Pemegang Saham dalam          to the Shareholders in terms of overseeing the Board of
hal mengawasi kebijakan Direksi terhadap operasional   Directors’ policies regarding the Company’s operations
Perseroan secara umum yang mengacu kepada              in general referring to the business plan approved by
rencana bisnis yang telah disetujui Dewan Komisaris    the Board of Commissioners and Shareholders, as well
dan Pemegang Saham, serta memastikan kepatuhan         as ensuring compliance with all applicable laws and
terhadap seluruh peraturan dan perundang undangan      regulations.
yang berlaku.


Masa Jabatan Dewan Komisaris                           Term of Office of the Board of
                                                       Commissioners

Masa Jabatan anggota Dewan Komisaris adalah            The term of office of member of the Board of
terhitung sejak tanggal yang ditetapkan oleh RUPS      Commissioners is from the date when the GMS
yang mengangkatnya dan berakhir pada penutupan         appointed him/her and ends at the closing of the
RUPS Tahunan yang ke-5 (lima) setelah tanggal          5th (fifth) Annual GMS after the date of his/her
pengangkatannya, dengan syarat tidak lebih dari        appointment, with condition that it is not more than
5 (lima) tahun, dengan memperhatikan peraturan         5 (five) years, taking into account the applicable
dan perundang-undangan berlaku, namun tidak            rules and regulations, but does not reduce the rights
mengurangi hak dari RUPS untuk sewaktu-waktu dapat     of the GMS to dismiss members of the Board of
memberhentikan para anggota Dewan Komisaris            Commissioners at any time before their term of office
sebelum masa jabatannya berakhir.                      ends.


Susunan dan Dasar Pengangkatan                         Composition and Basis of
Dewan Komisaris Tahun 2023                             Appointment of the Board of
                                                       Commissioners in 2023

Selama tahun 2023, terdapat penambahan 1 (satu)        In 2023, there was additional 1 (one) Independent
Komisaris Independen yaitu Muhammad Isnaini            Commissioner, Muhammad Isnaini, who was appointed
yang diangkat pada 11 Oktober 2023 berdasarkan         on October 11, 2023 based on the Decree of the
Surat Keputusan Menteri BUMN No. SK-281/               Minister of SOEs No. SK-281/MBU/10/2023 and No.
MBU/10/2023 dan No. 1068-DIR/HCB/10/2023               1068-DIR/HCB/10/2023 concerning Appointment
tentang Pengangkatan Anggota Dewan Komisaris           of Members of the Board of Commissioners of PT
PT Pegadaian. Dengan demikian komposisi Dewan          Pegadaian. Thus, the composition of the Board of
Komisaris per 31 Desember 2023 adalah sebagai          Commissioners as of December 31, 2023 is as follows:
berikut:




332                                                                      Laporan Tahunan 2023 | PT Pegadaian
Page 333
                                                                                                            Periode
           Nama                Jabatan                 Dasar Pengangkatan              Masa Jabatan         Jabatan
           Name                Position                Basis of Appointment            Term of Office       Service
                                                                                                             Period
                                                Surat Keputusan Menteri BUMN No.
                                                SK-59/MBU/02/2020 tanggal 27         27 Februari 2020 -
                         Komisaris Utama
                                                Februari 2020                        RUPS Tahun 2025       Ke-1
 Loto Srinaita Ginting   President
                                                Decree of the Minister of SOEs No.   February 27, 2020 –   1st
                         Commissioner
                                                SK-59/MBU/02/2020 dated February     GMS in 2025
                                                27, 2020
                                                Surat Keputusan Menteri BUMN
                                                dan Direktur Utama PT Bank
                                                Rakyat Indonesia, TBK. No. SK-105/
                                                MBU/04/2022, dan No. 0014-DIR/       25 April 2022 -
 Umiyatun Hayati         Komisaris              HCB/04/2022 tanggal 25 April 2022    RUPS Tahun 2027       Ke-2
 Triastuti               Commissioner           Decree of the Minister of SOEs and   April 25, 2022 –      2nd
                                                the President Director of PT Bank    GMS in 2027
                                                Rakyat Indonesia, TBK. No. SK-105/
                                                MBU/04/2022, and No. 0014-DIR/
                                                HCB/04/2022 dated April 25, 2022
                                                Surat Keputusan Menteri BUMN No.
                                                SK-248/MBU/10/2019 tanggal 17        17 Oktober 2019 -
                         Komisaris              Oktober 2019                         RUPS Tahun 2024       Ke-1
 Sudarto
                         Commissioner           Decree of the Minister of SOEs No.   October 17, 2019 –    1st
                                                SK-248/MBU/10/2019 dated October     GMS in 2024
                                                17, 2019
                                                Surat Keputusan Menteri BUMN
                                                No. SK-14/MBU/01/2020 tanggal 9      9 Januari 2020 -
                         Komisaris              Januari 2020                         RUPS Tahun 2025       Ke-1
 Rini Widyantini
                         Commissioner           Decree of the Minister of SOEs No.   January 9, 2020 –     1st
                                                SK-14/MBU/01/2020 dated January      GMS in 2025
                                                9, 2020
                                                Surat Keputusan Menteri BUMN No.
                                                SK-59/MBU/02/2020 tanggal 27         27 Februari 2020 -
                         Komisaris Independen
                                                Februari 2020                        RUPS Tahun 2025       Ke-1
 Makmur Keliat           Independent
                                                Decree of the Minister of SOEs No.   February 27, 2020 –   1st
                         Commissioner
                                                SK-59/MBU/02/2020 dated February     GMS in 2025
                                                27, 2020
                                                Surat Keputusan Menteri BUMN
                                                dan Direktur Utama PT Bank
                                                Rakyat Indonesia, Tbk. No. SK-105/
                                                MBU/04/2022, dan No. 0014-DIR/       25 April 2022 -
                         Komisaris Independen
                                                HCB/04/2022 tanggal 25 April 2022    RUPS Tahun 2027       Ke-1
 Nezar Patria            Independent
                                                Decree of the Minister of SOEs and   April 25, 2022 –      1st
                         Commissioner
                                                the President Director of PT Bank    GMS in 2027
                                                Rakyat Indonesia, Tbk. No. SK-105/
                                                MBU/04/2022, and No. 0014-DIR/
                                                HCB/04/2022 dated April 25, 2022
                                                Surat Keputusan Menteri BUMN
                                                dan Direktur Utama PT Bank
                                                Rakyat Indonesia, Tbk. No. SK-105/
                                                MBU/04/2022, dan No. 0014-DIR/       25 April 2022 -
                         Komisaris Independen
                                                HCB/04/2022 tanggal 25 April 2022    RUPS Tahun 2027       Ke-1
 Yudi Priambodo P.       Independent
                                                Decree of the Minister of SOEs and   April 25, 2022 –      1st
                         Commissioner
                                                the President Director of PT Bank    GMS in 2027
                                                Rakyat Indonesia, Tbk. No. SK-105/
                                                MBU/04/2022, and No. 0014-DIR/
                                                HCB/04/2022 dated April 25, 2022




PT Pegadaian | 2023 Annual Report                                                                                 333
Page 334
Tata Kelola Perusahaan
Corporate Governance




                                                                                                                    Periode
           Nama                    Jabatan                    Dasar Pengangkatan                 Masa Jabatan       Jabatan
           Name                    Position                   Basis of Appointment               Term of Office     Service
                                                                                                                     Period
                                                     Surat Keputusan Menteri BUMN
                                                     dan Direktur Utama PT Bank
                                                     Rakyat Indonesia, Tbk. No. SK-281/
                                                     MBU/10/2023 dan No. 1068-DIR/
                                                                                              11 Oktober 2023 –
                             Komisaris Independen    HCB/10/2023 tanggal 11 Oktober
                                                                                              RUPS Tahun 2028      Ke-1
 Muhammad Isnaini*           Independent             2023
                                                                                              October 11, 2023 –   1st
                             Commissioner            Decree of the Minister of SOEs and
                                                                                              GMS in 2028
                                                     the President Director of PT Bank
                                                     Rakyat Indonesia Tbk No. SK-281/
                                                     MBU/10/2023 and No. 1068-DIR/
                                                     HCB/10/2023 dated October 11, 2023
 Keterangan:
 *Diangkat menjadi Komisaris Independen pada tanggal 11 Oktober 2023
 :Description
 *Appointed as Independent Commissioner on October 11, 2023




Profil singkat masing-masing anggota Dewan                             A brief profile of each member of the Board of
Komisaris dapat dilihat pada bagian Profil Dewan                       Commissioners can be seen in the Profile of the Board
Komisaris, dalam bab Profil Perusahaan pada Laporan                    of Commissioners section, in the Company Profile
Tahunan ini.                                                           chapter of this Annual Report.


Penilaian Kelayakan dan Kepatutan                                      Fit and Proper Assessment of the
Dewan Komisaris                                                        Board of Commissioners

Sesuai dengan Peraturan OJK No. 27/POJK.03/2016                        In accordance with FSA Regulation No. 27/
tentang Uji Kemampuan dan Kepatutan (fit and                           POJK.03/2016 concerning the fit and proper test
proper test) bagi Pihak Utama Lembaga Jasa                             for Main Parties of Financial Services Institutions,
Keuangan, calon anggota Dewan Komisaris wajib lulus                    prospective members of the Board of Commissioners
fit and proper test dan memperoleh persetujuan dari                    must pass the fit and proper test and obtain approval
OJK sebelum menjalankan tugas dan fungsi dalam                         from the FSA before carrying out their duties and
jabatannya. Adapun uraian terkait fit and proper test                  functions in their positions. The explanation of the
Dewan Komisaris yang menjabat di akhir tahun 2023                      status of the Fit and Proper Test for the Board of
dapat dilihat sebagai berikut:                                         Commissioners who will serve at the end of 2023 can
                                                                       be explained in the table below.


           Nama                    Jabatan                               Persetujuan OJK Terkait Uji Kemampuan dan Kepatuhan
                                                        Status
           Name                    Position                                      OJK approval on the Fit and Proper Test
                                                                         Surat OJK No KEP-63/KDK.05/2020 tanggal 23
                               Komisaris Utama
                                                    Lulus                September 2020
 Loto Srinaita Ginting         President
                                                    Passed               OJK Letter No KEP-63/KDK.05/2020 dated September
                               Commissioner
                                                                         23, 2020
                                                                         Surat OJK No. KEP-39/KDK.05/2022 tanggal 13
                               Komisaris            Lulus                September 2022
 Umiyatun Hayati Triastuti
                               Commissioner         Passed               OJK Letter No. KEP-39/KDK.05/2022 dated September
                                                                         13, 2022
                               Komisaris            Lulus                Surat OJK No. KEP-8/KDK.05/2020 tanggal 3 April 2020
 Sudarto
                               Commissioner         Passed               OJK Letter No. KEP-8/KDK.05/2020 dated April 3, 2020
                                                                         Surat OJK No. KEP-56/KDK.05/2020 tanggal 8
                               Komisaris            Lulus                September 2020
 Rini Widyantini
                               Commissioner         Passed               OJK Letter No. KEP-56/KDK.05/2020 dated September
                                                                         8, 2020
                               Komisaris                                 Surat OJK No. KEP-55/KDK.05/2020 tanggal 8
                               Independen           Lulus                September 2020
 Makmur Keliat
                               Independent          Passed               OJK Letter No. KEP-55/KDK.05/2020 dated September
                               Commissioner                              8, 2020




334                                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 335
          Nama               Jabatan                      Persetujuan OJK Terkait Uji Kemampuan dan Kepatuhan
                                              Status
          Name               Position                             OJK approval on the Fit and Proper Test
                         Komisaris                        Surat OJK No. KEP-44/KDK.05/2022 tanggal 16
                         Independen       Lulus           September 2022
 Nezar Patria
                         Independent      Passed          OJK Letter No. KEP-44/KDK.05/2022 dated September
                         Commissioner                     16, 2022
                         Komisaris                        Surat OJK No. KEP-40/KDK.05/2022 tanggal 13
                         Independen       Lulus           September 2022
 Yudi Priambodo P.
                         Independent      Passed          OJK Letter No. KEP-40/KDK.05/2022 dated September
                         Commissioner                     13, 2022
                         Komisaris
                         Independen                       Masih dalam proses fit and proper test
 Muhammad Isnaini                         -
                         Independent                      Still in the fit and proper test process
                         Commissioner



Pedoman dan Tata Tertib Kerja Dewan                     Guidelines and Work Rules of the
Komisaris                                               Board of Commissioners

Dewan Komisaris telah memiliki panduan dalam            The Board of Commissioners has guidance in
memahami peraturan-peraturan yang terkait dengan        understanding the regulations on the work procedures
tata kerja Dewan Komisaris sebagaimana diatur dalam     of the Board of Commissioners as regulated in the
BOC Charter yang telah ditetapkan melalui Keputusan     BOC Charter which has been stipulated through
Dewan Komisaris No. KEP-15/KP/DK.GD/12/2021             Decree of the Board of Commissioners No. KEP-
tanggal 31 Desember 2021 tentang Pedoman dan Tata       15/KP/DK.GD/12/2021 dated December 31, 2021
Tertib Kerja Dewan Komisaris PT Pegadaian.              concerning Guidelines and Work Rules for the Board
                                                        of Commissioners of PT Pegadaian.


BOC Charter disusun berdasarkan prinsip-prinsip         BOC Charter is prepared based on the principles of
hukum korporasi, ketentuan Anggaran Dasar, peraturan    corporate law, provisions of the Articles of Association,
dan ketentuan perundang-undangan yang berlaku,          applicable laws and regulations, Shareholders’
arahan Pemegang Saham serta praktik-praktik terbaik     directives and best practices of Good Corporate
(best practices) Good Corporate Governance.             Governance.


Dengan     adanya    BOC     Charter     diharapkan     With the existence of the BOC Charter, it is expected
mempermudah       Dewan    Komisaris     memahami       that it will make it easier for the Board of Commissioners
peraturan-peraturan yang terkait dengan tata kerja      to understand the regulations related to the work
Dewan Komisaris, menghilangkan praktik pengambilan      procedures of the Board of Commissioners, eliminate
keputusan berdasarkan kebiasaan (yang tidak tertulis)   the practice of decision-making based on habit (which
serta memperjelas tingkat akuntabilitas dalam           is not written) and clarify the level of accountability
pengambilan keputusan. Aspek yang diatur dalam          in decision-making. Aspects regulated in BOC Charter
BOC Charter Dewan Komisaris meliputi:                   include:
1. Kebijakan Umum dan Persyaratan Anggota Dewan         1. General Policy and Requirements for Members of
    Komisaris;                                              the Board of Commissioners;
2. Keanggotaan Dewan Komisaris;                         2. Membership of the Board of Commissioners;
3. Tugas dan Kewajiban Dewan Komisaris;                 3. Duties and Obligations of the Board of
                                                            Commissioners;
4. Wewenang dan Hak Dewan Komisaris;                    4. Authorities and Rights of the Board of
                                                            Commissioners;
5. Rapat Dewan Komisaris;                               5. Meeting of the Board of Commissioners;
6. Prinsip-prinsip Pengambilan Keputusan Dewan          6. Decision Making Principles of the Board of
   Komisaris;                                               Commissioners;
7. Program Pengenalan dan Peningkatan Kapabilitas;      7. Capability Recognition and Improvement Program;
8. Evaluasi Kinerja Dewan Komisaris;                    8. Evaluation of the performance of the Board of
                                                            Commissioners;
9. Sekretaris Dewan Komisaris;                          9. Secretary to the Board of Commissioners;
10. Komite-komite di bawah Dewan Komisaris;             10. Committees under the Board of Commissioners;
11. Etika Jabatan Dewan Komisaris.                      11. Occupational Ethics of the Board of Commissioners.



PT Pegadaian | 2023 Annual Report                                                                            335
Page 336
Tata Kelola Perusahaan
Corporate Governance




Tugas dan Tanggung Jawab Dewan                              Duties and Responsibilities of the
Komisaris                                                   Board of Commissioners

Sesuai dengan Undang-Undang No. 40 Tahun 2007,              In accordance with Law No. 40 of 2007, the Company’s
Anggaran Dasar Perseroan dan Pedoman dan Tata               Articles of Association and the Board Manual, the
Tertib Kerja Dewan Komisaris (BOC Charter), Dewan           Board of Commissioners has two main tasks, namely to
Komisaris memiliki dua tugas pokok yaitu melakukan          supervise and provide direction or advice to the Board
pengawasan dan memberikan arahan atau nasihat               of Directors regarding the Company’s operations. On
kepada Direksi terkait jalannya operasional Perseroan.      the other hand, the Board of Commissioners also
Di sisi lain, Dewan Komisaris juga memiliki kewenangan      has the authority to ensure that the running of the
untuk memastikan bahwa jalannya Perseroan sesuai            Company is in accordance with the directions given
dengan arahan yang diberikan RUPS.                          by the GMS.


Tugas Dewan Komisaris antara lain:                          The duties of the Board of Commissioners, among
                                                            others:
1.   Dewan Komisaris wajib melakukan pengawasan             1. The Board of Commissioners is obliged to supervise
     penerapan tata kelola Perseroan yang baik                 the implementation of good corporate governance
     terselenggara dalam setiap kegiatan usaha Perseroan       in every business activity of the company at all
     pada seluruh tingkatan atau jenjang organisasi            levels or organizational levels in the company and
     di Perseroan serta melakukan evaluasi terhadap            to evaluate the integrated corporate governance
     kebijakan tata Kelola Perseroan secara terintegrasi.      policies.
2.   Dewan       Komisaris      bertugas        melakukan   2. The Board of Commissioners is tasked with
     pengawasan terhadap kebijakan pengurusan,                 supervising management policies, and the general
     jalannya pengurusan pada umumnya baik                     management of both the Company and the
     mengenai Perseroan maupun usaha Perseroan                 Company’s business carried out by the Directors.
     yang dilakukan oleh Direksi.
3.   Dewan Komisaris melakukan pembagian tugas              3. The Board of Commissioners performs a division of
     dengan fokus area sesuai dengan keahlian yang             duties with focus areas according to their expertise
     dimiliki untuk mengoptimalkan kontribusi setiap           to optimize the contribution of each member
     anggota Dewan Komisaris dalam pelaksanaan                 of the Board of Commissioners in carrying out
     tugas pengawasan dan pemberian nasihat,                   supervisory and advisory duties, which includes
     yang mencakup namun tidak terbatas pada                   but is not limited to the Company’s operational
     area operasional dan pengembangan bisnis                  and business development areas, implementation
     Perseroan, pelaksanaan misi agen pembangunan,             of Development Agent missions, development of
     pengembangan ilmu pengetahuan, penegakan                  knowledge, enforcement of laws and regulations,
     hukum dan peraturan perundangan, pengembangan             development of human resources, optimization of
     Sumber Daya Manusia, optimalisasi teknologi dan           technology and information, and others deemed
     informasi, dan lain-lain yang dinilai perlu.              necessary.
4.   Memberikan nasihat kepada Direksi dalam                4. Provide advice to the Board of Directors in carrying
     melaksanakan pengurusan Perseroan.                        out the management of the Company.
5.   Memberikan pendapat dan persetujuan Rencana            5. Provide opinion and approval of the Company’s
     Kerja dan Anggaran Tahunan Perseroan serta                Annual Work Plan and Budget and other work plans
     rencana kerja lainnya yang disiapkan Direksi, sesuai      prepared by the Board of Directors, in accordance
     dengan ketentuan Anggaran Dasar.                          with the provisions of the Articles of Association.
6.   Dewan Komisaris wajib mengarahkan, memantau,           6. The Board of Commissioners must direct, monitor,
     dan mengevaluasi pelaksanaan kebijakan strategis          and evaluate the implementation of the Company’s
     Perseroan telah sesuai dengan ketentuan yang              strategic policies in accordance with applicable
     berlaku di antaranya Tingkat Kesehatan Perseroan,         regulations including the Company’s Soundness
     Strategi Anti Fraud, penerapan Anti Pencucian             Level,   Anti-Fraud     Strategy,     Implementation
     Uang dan Pencegahan Pendanaan Terorisme (APU              of Anti-Money Laundering and Prevention of
     PPT), Whistleblowing System, Transaksi kepada             Terrorism Funding (APU PPT), Whistleblowing
     Pihak Terkait, Batas Maksimum Pemberian Kredit            System, Transactions with Related Parties, Limits
     (BMPK), dan strategi Perseroan lainnya sesuai             Maximum Credit Provision (BMPK), and other
     dengan ketentuan yang berlaku.                            Company strategies in accordance with applicable
                                                               regulations.




336                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 337
7. Dewan Komisaris dilarang ikut serta dalam            7.   The Board of Commissioners is prohibited from
   pengambilan keputusan kegiatan operasional                participating in making decisions about the
   Perseroan, kecuali:                                       Company’s operational activities, except for:
   a. Penyediaan dana kepada pihak terkait                   a. Provision of funds to related parties as regulated
       sebagaimana diatur dalam ketentuan mengenai              in the provisions on the Limits Maximum Credit
       Batas Maksimum Pemberian Kredit; dan                     Provision; and
   b. Hal-hal lain yang ditetapkan dalam Anggaran            b. Other matters stipulated in the Company’s
       Dasar Perseroan atau peraturan perundang-                Articles of Association or statutory regulations.
       undangan.
8. Pengambilan keputusan kegiatan operasional           8. Making decisions on the Company’s operational
   Perseroan oleh Dewan Komisaris sebagaimana               activities by the Board of Commissioners as
   dimaksud pada ayat (7) di atas merupakan bagian          referred to in paragraph (7) above is part of the
   dari tugas pengawasan oleh Dewan Komisaris               supervisory duties of the Board of Commissioners
   sehingga tidak meniadakan tanggung jawab                 so as not to negate the responsibility of the
   Direksi atas pelaksanaan kepengurusan Perseroan.         Board of Directors for the implementation of the
                                                            management of the Company.
9. Mengusulkan kepada RUPS penunjukan Akuntan           9. Propose to the GMS the appointment of a Public
    Publik yang akan melakukan pemeriksaan atas             Accountant who will conduct an audit of the
    buku Perseroan.                                         Company’s books.
10. Dewan Komisaris wajib melakukan pengawasan          10. The Board of Commissioners is required to
    bahwa Direksi telah menindaklanjuti temuan audit        supervise that the Board of Directors has followed
    dan rekomendasi dari Satuan Kerja Audit Intern,         up on audit f indings and recommendations from
    Auditor Ekstern, hasil pengawasan Otoritas Jasa         the Internal Audit Work Unit, External Auditor, the
    Keuangan dan/atau hasil pengawasan otoritas             results of supervision by the Financial Services
    lainnya.                                                Authority and/or the results of supervision by
                                                            other authorities.
11. Dewan Komisaris wajib melakukan evaluasi            11. The Board of Commissioners is required to evaluate
    terhadap kinerja Komite Dewan Komisaris yang            the performance of the Committees of the Board
    membantu pelaksanaan tugas dan tanggung                 of Commissioners which assist in carrying out
    jawabnya setiap akhir tahun buku.                       their duties and responsibilities at the end of each
                                                            financial year.
12. Melaporkan kepada RUPS apabila terjadi gejala       12. Report to the GMS if there are symptoms
    penurunan kinerja Perseroan dengan disertai saran       of a decline in the Company’s performance
    mengenai langkah perbaikan yang harus ditempuh.         accompanied by suggestions regarding corrective
                                                            steps that must be taken.
13. Memberikan tanggapan terhadap penetapan             13. Provide response to the determination of the
    Dewan Pengawas Syariah dan memberi persetujuan          Sharia Supervisory Board and give approval for
    remunerasi Dewan Pengawas Syariah.                      the remuneration of the Sharia Supervisory Board.
14. Menyusun rencana kerja dan anggaran tahunan         14. Arrange the work plan and annual budget of the
    Dewan Komisaris.                                        Board of Commissioners
15. 1Melakukan tugas-tugas pengawasan lainnya yang      15. Carry out other supervisory duties determined by
    ditentukan oleh RUPS dan peraturan perundang-           the GMS and laws and regulations.
    undangan.


Dalam melaksanakan tugasnya, Dewan Komisaris            In carrying out its duties, the Board of Commissioners
memiliki tanggung jawab atau berkewajiban terkait:      has responsibilities or obligations related to:
1. Rapat Umum Pemegang Saham (RUPS);                    1. General Meeting of Shareholders (GMS);
2. Strategi dan Rencana Kerja;                          2. Strategy and Work Plan;
3. Fungsi Pengawasan;                                   3. Supervisory function;
4. Nominasi Anggota Direksi Perseroan;                  4. Nomination of Members of the Board of Directors
                                                            of the Company;
5. Remunerasi;                                          5. Remuneration;
6. Pencalonan Anggota Dewan Komisaris dan Direksi       6. Nomination of Members of the Board of
   Anak Perseroan yang memberikan kontribusi                Commissioners and the Board of Directors of the
   signifikan dan/atau bernilai strategis;                  Company’s Subsidiaries who make significant
                                                            contributions and/or have strategic value;



PT Pegadaian | 2023 Annual Report                                                                            337
Page 338
Tata Kelola Perusahaan
Corporate Governance




7.   Evaluasi kinerja Dewan Komisaris dan Direksi;       7. Evaluation of the performance of the Board of
                                                            Commissioners and Directors;
8. Pengawasan     Penerapan  Manajemen     Risiko,       8. Supervision of Risk Management Implementation,
   Sistem Pengendalian Internal, Keterbukaan dan            Internal Control System, Information Disclosure,
   Kerahasiaan Informasi.                                   and Confidentiality


Tugas lainnya seperti:                                   Other duties such as:
1. Menyusun program kerja dan anggaran tahunan           1. Prepare work programs and annual budgets and
   dan dimasukan dalam RKAP;                                include them in the RKAP;
2. Membuat risalah rapat Dewan Komisaris dan             2. Making minutes of meetings of the Board of
   menyimpan salinannya;                                    Commissioners and keeping the copies;
3. Melaporkan     kepada    Perseroan   mengenai         3. Report to the Company on their and/or family’s
   kepemilikan sahamnya dan/atau keluarganya pada           share ownership in the Company and other
   Perseroan dan Perseroan lain;                            Companies;
4. Melaksanakan kewajiban lainnya dalam rangka           4. Other obligations within the framework of the
   tugas pengawasan dan pemberian nasihat,                  supervisory mandate and providing advice, as long
   sepanjang tidak bertentangan dengan peraturan            as they do not conflict with laws and regulations,
   perundang-undangan, Anggaran Dasar dan/atau              the Articles of Association, and/or GMS resolutions.
   keputusan RUPS.


Wewenang Dewan Komisaris                                 Authorities of the Board of
                                                         Commissioners

Sesuai ketentuan Anggaran Dasar Perseroan dan            In accordance with the provisions of the Company’s
Pedoman dan Tata Tertib Kerja Dewan Komisaris            Articles of Association and the Board of Commissioners’
(BOC Charter) wewenang Dewan Komisaris antara lain       Work Guidelines and Rules (BOC Charter), the
meliputi:                                                authorities of the Board of Commissioners includes,
                                                         among other things:
1.   Melihat buku-buku, surat-surat, serta dokumen-      1. Look at books, letters and other documents, check
     dokumen lainnya, memeriksa kas untuk keperluan          cash for verification purposes and other securities
     verifikasi dan lain-lain surat berharga dan             and check the assets of the Company;
     memeriksa kekayaan Perseroan;
2.   Memasuki pekarangan gedung dan kantor yang          2. Entering the building and office grounds used by
     dipergunakan oleh Perseroan;                           the Company;
3.   Meminta penjelasan dari Direksi dan/atau            3. Request an explanation from the Board of Directors
     pejabat lainnya mengenai segala persoalan yang         and/or other officials regarding all issues related to
     menyangkut pengelolaan Perseroan;                      the management of the Company;
4.   Mengetahui segala kebijakan dan tindakan yang       4. Know all policies and actions that have been and
     telah dan akan dijalankan oleh Direksi;                will be carried out by the Board of Directors;
5.   Meminta Direksi dan/atau pejabat lainnya di bawah   5. Requesting the Board of Directors and/or other
     Direksi dengan sepengetahuan Direksi untuk             officials under the Board of Directors with the
     menghadiri rapat Dewan Komisaris;                      notification to the Board of Directors to attend the
                                                            meetings of the Board of Commissioners;
6. Mengangkat dan memberhentikan Sekretaris              6. Appoint and dismiss the Secretary of the Board of
   Dewan Komisaris jika dianggap perlu;                     Commissioners if deemed necessary;
7. Membentuk Komite-komite lain selain Komite            7. Establish committees other than the Audit
   Audit, jika dianggap perlu dengan memperhatikan          Committee, if deemed necessary by considering
   kemampuan Perseroan;                                     the Company’s capabilities;
8. Menggunakan Tenaga Ahli untuk hal-hal tertentu        8. Using Experts for certain subjects and within
   dan dalam jangka waktu tertentu atas beban               a certain period of time at the expense of the
   Perseroan, jika dianggap perlu;                          Company, if deemed necessary;
9. Memberikan persetujuan atas usulan Direksi untuk      9. Give approval on the suggestions of the Board
   perbuatan-perbuatan sebagaimana yang diatur              of Directors for actions as stipulated in the BOC
   dalam Pedoman dan Tata Tertib Kerja Dewan                Charter;
   Komisaris (BOC Charter);




338                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 339
10. Memberikan tanggapan atas usulan Direksi untuk              10. Provide responses to the Board of Directors’
    mendapatkan persetujuan RUPS atas perbuatan-                    suggestions to obtain GMS approval for actions as
    perbuatan sebagaimana yang diatur dalam                         stipulated in the BOC Charter.
    Pedoman dan Tata Tertib Kerja Dewan Komisaris
    (BOC Charter).


Pembidangan Tugas Pengawasan                                    Division of Supervisory Duties of the
Dewan Komisaris                                                 Board of Commissioners

Perseroan telah membagi fokus tugas pengawasan                  The Company has divided the supervisory duties
masing-masing anggota Dewan Komisaris untuk                     for each member of the Board of Commissioners
tahun 2023, berdasarkan Keputusan Dewan Komisaris               for 2023, based on the Decree of the Board of
Nomor:     KEP-12/KP/DK.GD/10/2022     tanggal   31             Commissioners       No:    KEP-12/KP/DK.GD/10/2022
Oktober 2022 tentang Pembagian Tugas Anggota-                   dated October 31, 2022 concerning the Division of
Anggota Dewan Komisaris PT Pegadaian. Berdasarkan               Duties of Members of the Board of Commissioners
Keputusan tersebut, masih terdapat Komisaris                    of PT Pegadaian. Based on this decision, there is still
Independen a.n. Muhammad Isnaini yang belum                     Independent Commissioner, Muhammad Isnaini, who
memiliki pembidangan tugas pengawasan karena                    does not yet have a supervisory role because he is still
yang bersangkutan masih dalam proses fit and proper             in the fit and proper test process with the Financial
test Otoritas Jasa Keuangan. Adapun Pembidangan                 Services Authority. The division of duties of the Board
tugas Dewan Komisaris senantiasa disesuaikan                    of Commissioners is always adjusted to the dismissal
dengan adanya pemberhentian dan pengangkatan                    and appointment of the Board of Commissioners.
Dewan Komisaris. Pembidangan tugas pengawasan                   The supervisory duties of members of the Board of
anggota Dewan Komisaris untuk tahun 2023 adalah                 Commissioners for 2023 are as follows:
sebagai berikut:


                               Pembidangan Tugas Pengawasan Dewan Komisaris Tahun 2023
                             Division of Supervisory Duties of the Board of Commissioners in 2023
           Nama                        Jabatan
                                                                          Pembidangan Tugas Pengawasan
           Name                        Position
                               Komisaris Utama           Bidang Pemasaran dan Penjualan
 Loto Srinaita Ginting
                               President Commissioner    Marketing and Sales
                                                         Bidang IT, SDM, dan Umum, serta Bidang Keuangan, Manajemen
                               Komisaris                 Risiko, dan Perencanaan Strategis
 Umiyatun Hayati Triastuti
                               Commissioner              IT, HR and General Affairs, as well as Finance, Risk Management
                                                         and Strategic Planning
                                                         Bidang IT, SDM, dan Umum, serta Bidang Keuangan, Manajemen
                               Komisaris                 Risiko, dan Perencanaan Strategis
 Sudarto
                               Commissioner              IT, HR and General Affairs, as well as Finance, Risk Management
                                                         and Strategic Planning
                               Komisaris                 Bidang IT, SDM, dan Umum
 Rini Widyantini
                               Commissioner              IT, HR, and General Affairs
                               Komisaris Independen
                                                         Bidang Keuangan, Manajemen Risiko, dan Perencanaan Strategis
 Makmur Keliat                 Independent
                                                         Finance, Risk Management and Strategic Planning
                               Commissioner
                               Komisaris Independen
                                                         Bidang IT, SDM, dan Umum, serta Bidang Pemasaran dan Penjualan
 Nezar Patria                  Independent
                                                         IT, HR and General Affairs, as well as Marketing and Sales
                               Commissioner
                                                         Bidang Pemasaran dan Penjualan, serta Bidang Keuangan,
                               Komisaris Independen
                                                         Manajemen Risiko, dan Perencanaan Strategis
 Yudi Priambodo P.             Independent
                                                         Marketing and Sales, as well as Finance, Risk Management and
                               Commissioner
                                                         Strategic Planning
                               Komisaris Independen
                                                         Masih dalam proses fit and proper test
 Muhammad Isnaini              Independent
                                                         Still in the fit and proper test process
                               Commissioner




PT Pegadaian | 2023 Annual Report                                                                                          339
Page 340
Tata Kelola Perusahaan
Corporate Governance




Independensi Dewan Komisaris                             Independence of the Board of
                                                         Commissioners

Seluruh anggota Dewan Komisaris bertindak                All members of the Board of Commissioners act
independen dan bebas intervensi dari pihak manapun.      independently and are free from intervention from any
Dewan Komisaris juga diwajibkan untuk melaporkan         party. The Board of Commissioners is also required
kepada Perseroan mengenai kepemilikan sahamnya           to report to the Company regarding their and/or
dan atau keluarganya di Perseroan dan Perseroan          family’s share ownership in the Company and other
lain, termasuk setiap perubahannya guna menjamin         Companies, including any amendments to ensure
independensi seluruh anggota Dewan Komisaris.            the independence of all members of the Board of
                                                         Commissioners.


Dalam menjalankan tugas dan tanggung jawabnya,           In carrying out their duties and responsibilities,
setiap anggota Dewan Komisaris bertindak secara          each member of the Board of Commissioners acts
independen dalam melaksanakan fungsi dan tugasnya        independently in carrying out their functions and
baik secara individual maupun kolegial. Selama           duties both individually and collegially. During 2023
tahun 2023 seluruh anggota Dewan Komisaris tidak         all members of the Board of Commissioners do not
merangkap jabatan yang dilarang oleh peraturan           hold concurrent positions which are prohibited
perundang-undangan      yang    berlaku   tentang        by applicable laws and regulations regarding the
pelaksanaan governansi korporat. Pernyataan tidak        implementation of GCG. The statement of not having
memiliki benturan kepentingan ditandatangani pada        a conflict of interest is signed at the beginning of his
awal pengangkatan sebagai Dewan Komisaris dan            appointment as the Board of Commissioners and is
diperbaharui setiap awal tahun sebagai pernyataan        renewed at the beginning of each year as a statement
bahwa anggota Dewan Komisaris maupun keluarganya         that members of the Board of Commissioners and their
tidak mempunyai kepemilikan saham maupun menjadi         families do not own shares or become management
pengurus pada Perseroan maupun kegiatan usaha            of the Company or business activities related either
yang berkaitan baik secara langsung maupun tidak         directly or indirectly to the Company’s business fields.
langsung dengan bidang usaha Perseroan.


Program Pengenalan Perseroan                             Company Introduction Program

Sejalan dengan pedoman dan tata tertib kerja Dewan       In line with the guidelines and work procedures of the
Komisaris (BOC Charter), Anggota Dewan Komisaris         Board of Commissioners (BOC Charter), Members of
yang diangkat untuk pertama kalinya wajib diberikan      the Board of Commissioners who are appointed for
program pengenalan. Kegiatan ini dilaksanakan dalam      the first time must be given an induction program.
rangka memberikan orientasi kepada anggota Dewan         This activity was carried out in order to provide
Komisaris yang baru diangkat agar dapat memahami         orientation to newly appointed members of the Board
latar belakang dan kegiatan usaha Perseroan serta        of Commissioners so that they can understand the
memahami segala aspek yang terkait dengan peran dan      background and business activities of the Company
tanggung jawab pengawasan, sehingga diharapkan           and understand all aspects related to the role and
dapat memperlancar tugas Dewan Komisaris secara          responsibility of supervision so that it is expected to
efektif.                                                 facilitate the duties of the Board of Commissioners
                                                         effectively.


Program tersebut diselenggarakan oleh Sekretaris         The program is organized by the Corporate Secretary
Perusahaan dengan materi sebagai berikut:                with the following materials:
1. Pelaksanaan prinsip-prinsip Good Corporate            1. Implementation of the principles of Good
   Governance;                                              Corporate Governance;
2. Gambaran       mengenai     Perseroan    berkaitan    2. An overview of the Company in terms of
   dengan tujuan, sifat, dan lingkup kegiatan, kinerja      objectives, nature and scope of activities, financial
   keuangan dan operasi, strategi, rencana usaha            performance and operations, strategy, short-
   jangka pendek, jangka panjang, posisi kompetitif,        term and long-term business plans, competitive
   risiko, pengendalian internal dan masalah-masalah        position, risk, internal control and other strategic
   strategis lainnya;                                       issues;




340                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 341
3. Keterangan berkaitan dengan kewenangan yang           3. Information relating to delegated authority, internal
   didelegasikan, audit internal dan eksternal, sistem      and external audits, internal control systems
   dan kebijakan pengendalian internal serta Komite         and policies as well as the Audit Committee
   Audit dan Komite Lain yang dibentuk Dewan                and Other Committees formed by the Board of
   Komisaris;                                               Commissioners;
4. Keterangan mengenai kewajiban, tugas, tanggung        4. Information regarding the obligations, duties,
   jawab dan hak-hak Dewan Komisaris dan Direksi            responsibilities and rights of the Board of
   serta hal-hal yang tidak diperbolehkan;                  Commissioners and Board of Directors as well as
                                                            things that are not permitted;
5. Pemahaman terkait dengan prinsip etika dan            5. Understanding of the ethical principles and norms
   norma yang berlaku di lingkungan Perseroan serta         that apply within the Company and the local
   masyarakat setempat.                                     community.


Di tahun 2023, Perseroan telah melaksanakan program      In 2023, the Company has implemented introduction
pengenalan kepada Komisaris Independen baru, yaitu       program for the new Independent Commissioner,
Muhammad Isnaini yang dilaksanakan pada tanggal          Muhammad Isnaini, which was held on November 3,
03 November 2023 bertempat di Kantor Pusat PT            2023 at the PT Pegadaian Head Office.
Pegadaian.


Peningkatan Kompetensi Dewan                             Competency Improvement of the
Komisaris                                                Board of Commissioners

Perseroan senantiasa memfasilitasi pelaksanaan           The Company always facilitates the implementation
program pengembangan sumber daya manusia                 of human resource development programs from the
mulai dari level teratas hingga bawah sebagai bentuk     top to the bottom level as a form of the Company’s
komitmen Perseroan dalam menciptakan SDM yang            commitment to creating superior and competitive
unggul dan berdaya saing. Kebijakan mengenai             human resources. The policies regarding the capability
program peningkatan kapabilitas bagi Dewan               improvement program for the Board of Commissioners
Komisaris adalah sebagai berikut:                        are as follows:
1. Program peningkatan kapabilitas dilaksanakan          1. The capability improvement program is carried out
   dalam rangka meningkatkan efektivitas kerja               in order to increase the effectiveness of the work
   Dewan Komisaris.                                          of the Board of Commissioners.
2. Rencana untuk melakukan program peningkatan           2. Plans to carry out a capability improvement
   kapabilitas harus dimasukkan dalam Rencana                program must be included in the Work and Budget
   Kerja dan Anggaran Dewan Komisaris.                       Plan of the Board of Commissioners.
3. Setiap Anggota Dewan Komisaris yang mengikuti         3. Each Member of the Board of Commissioners who
   program peningkatan kapabilitas seperti seminar           participates in capability improvement programs
   dan pelatihan diwajibkan menyajikan presentasi            such as seminars and training is required to present
   kepada Anggota Dewan Komisaris lain dalam                 presentations to other Members of the Board of
   rangka berbagi informasi dan pengetahuan.                 Commissioners in order to share information and
                                                             knowledge.
4. Anggota Dewan Komisaris yang bersangkutan             4. The member of the Board of Commissioners
   bertanggung jawab untuk membuat laporan                   concerned is responsible for preparing a report on
   tentang    pelaksanaan    program    peningkatan          the implementation of the capability improvement
   kapabilitas. Laporan tersebut disampaikan kepada          program. The report is submitted to the Board of
   Dewan Komisaris.                                          Commissioners.
5. Biaya program peningkatan kompetensi bagi             5. The cost of the competency improvement
   Dewan Komisaris sepenuhnya menjadi tanggung               program for the Board of Commissioners is fully
   jawab Perseroan.                                          the responsibility of the Company.


Kegiatan peningkatan kompetensi yang diikuti oleh        Competency improvement activities participated in
Dewan Komisaris sepanjang tahun 2023 dapat dilihat       by the Board of Commissioners throughout 2023 can
pada bab Profil Perusahaan dalam Laporan Tahunan         be seen in the Company Profile chapter in this Annual
ini.                                                     Report.




PT Pegadaian | 2023 Annual Report                                                                            341
Page 342
Tata Kelola Perusahaan
Corporate Governance




Laporan Singkat Pelaksanaan                                    Brief Report on the Implementation
Tugas dan Tanggung Jawab Dewan                                 of Duties and Responsibilities of the
Komisaris Tahun 2023                                           Board of Commissioners for 2023

Sepanjang tahun 2023, Dewan Komisaris telah                    Throughout 2023, the Board of Commissioners has
mengarahkan,     memantau       dan    mengevaluasi            directed, monitored and evaluated the implementation
pelaksanaan kebijakan strategis sebagai bentuk tugas           of strategic policies as a form of supervisory duties of
pengawasan Dewan Komisaris yang meliputi:                      the Board of Commissioners which include:
1. Rapat Dewan Komisaris Pelaksanaan                           1. Implementation of Meeting of the Board of
                                                                   Commissioners
      Rapat Dewan Komisaris selama tahun 2023 terkait              The Board of Commissioners’ meetings during 2023
      dengan frekuensi, agenda, dan peserta Rapat                  on the frequency, agenda and meeting participants
      dibahas lebih lanjut pada Bab tersendiri dengan              are discussed further in separate chapter entitled
      Judul Rapat Dewan Komisaris dan Direksi pada Bab             Meetings of the Board of Commissioners and the
      Tata Kelola Perusahaan pada Laporan Tahunan ini.             Board of Directors in the Corporate Governance
                                                                   Chapter of this Annual Report.
2. Persetujuan dan Tanggapan Dewan Komisaris                   2. Approval and Response from the Board of
                                                                   Commissioners
      Selama tahun 2023, Dewan Komisaris telah                     During 2023, the Board of Commissioners has
      memberikan      persetujuan/tanggapan   kepada               provided approval/response to Shareholders
      Pemegang Saham dan Direksi. Persetujuan dan                  and the Board of Directors. The approval and
      Tanggapan Dewan Komisaris terkait pelaksanaan                response of the Board of Commissioners on the
      fungsi pengawasan dan penasihatan yang telah                 implementation of supervisory and advisory
      dijalankan antara lain sebagai berikut:                      functions that have been carried out include the
                                                                   following:


                 Tabel Keputusan Direksi yang Perlu Mendapat Persetujuan Dewan Komisaris di Tahun 2023
             Table of Board of Directors' Decisions that Need to Obtain Board of Commissioners Approval in 2023
                  No. Surat                    Tanggal                                     Perihal
  No.
                Letter Number                   Date                                       Subject
                                                                 Penyampaian Usulan Nama Kantor Akuntan Publik untuk
                                       11 Januari 2023           Mengaudit Laporan Keuangan Tahun 2023
 1.       006/S-00012.00/2023
                                       January 11, 2023          Submission of Proposed Name of Public Accounting Firm
                                                                 to Audit the 2023 Financial Statements
                                                                 Laporan Penerapan Sistem Manajemen Anti Penyuapan
                                       12 Januari 2023           (SMAP) Tahun 2022 dan Rencana Kerja SMAP Tahun 2023
 2.       07/00025.00/2023
                                       January 12, 2023          Anti-Bribery Management System (SMAP) Implementation
                                                                 Report for 2022 and SMAP Work Plan for 2023
                                                                 Permohonan Tanggapan Tertulis Perihal Rencana Divestasi
                                       20 Januari 2023           PT Pesonna Optima Jasa dan PT Pesonna Indonesia Jaya
 3.       11/00033.00/2023
                                       January 20, 2023          Request for Written Response on the Divestment Plan of
                                                                 PT Pesonna Optima Jasa and PT Pesonna Indonesia Jaya
                                                                 Permohonan Persetujuan Penghapusbukuan Piutang Bisnis
                                       21 Maret 2023             Tahun 2023
 4.       155-B/00038.00/2023
                                       March 21, 2023            Application for Approval to Write Off Business
                                                                 Receivables in 2023
                                                                 Penyampaian Term of Reference (TOR) Pengadaan Kantor
                                       10 Mei 2023               Akuntan Publik (KAP) Tahun 2023
 5.       068/S-00012.00/2023
                                       May 10, 2023              Submission of Terms of Reference (TOR) for the
                                                                 Procurement of a Public Accounting Firm (KAP) in 2023
                                       17 Juni 2023              Persetujuan KPI Direksi Individual Tahun 2023
 6.       32/00035.00/2023
                                       June 17, 2023             Approval of KPI for Individual Directors in 2023
                                                                 Permohonan Persetujuan Penghapusbukuan Piutang Bisnis
                                       29 September 2023         Tahap II Tahun 2023
 7.       386-B/00038.00/2023
                                       September 29, 2023        Application for Approval to Write Off Business
                                                                 Receivables Phase II in 2023




342                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 343
                   Tabel Keputusan Direksi yang Perlu Mendapat Persetujuan Dewan Komisaris di Tahun 2023
               Table of Board of Directors' Decisions that Need to Obtain Board of Commissioners Approval in 2023
                     No. Surat                    Tanggal                                    Perihal
  No.
                   Letter Number                   Date                                      Subject
                                                                   Permohonan Tanggapan Tertulis atas Usulan Calon
                                                                   Anggota Dewan Komisaris dan Anggota Direksi pada
                                                                   Anak Perusahaan (PT Pesonna Indonesia Jaya)
                                         5 Oktober 2023
 8.          1482/00027.00/2023                                    Request for Written Response to Suggestions for
                                         October 5, 2023
                                                                   Candidates for Members of the Board of Commissioners
                                                                   and Members of the Board of Directors at Subsidiaries (PT
                                                                   Pesonna Indonesia Jaya)
                                                                   Surat Permohonan Persetujuan Dewan Komisaris terkait
                                                                   Rencana Aksi Keuangan Berkelanjutan PT Pegadaian
                                         22 November 2023          Tahun 2024
 9.          488-S/00026.01/2023
                                         November 22, 2023         Letter of Request for Approval from the Board of
                                                                   Commissioners on PT Pegadaian's 2024 Sustainable
                                                                   Financial Action Plan
                                                                   Permohonan Persetujuan Tertulis Dewan Komisaris
                                                                   Terkait Penerbitan Obligasi, Sukuk, Efek yang bersifat
                                                                   Berkelanjutan, MTN, SBK dan Surat Utang Lainnya
                                         8 Desember 2023
 10.         2724/00023.00/2023                                    Request for Written Approval from the Board of
                                         December 8, 2023
                                                                   Commissioners on the Issuance of Bonds, Sukuk,
                                                                   Sustainable Securities, MTN, SBK and Other Debt
                                                                   Securities


3. Kunjungan Kerja Dewan Komisaris                                3. Work Visit of the Board of Commissioners
   Untuk mendorong dan memberikan motivasi                           To encourage and provide motivation to all units
   kepada seluruh unit dan untuk mendapatkan                         and to obtain an overview of the Company’s
   gambaran      atas     kemajuan/perkembangan                      real operational progress/development in the
   operasional Perseroan secara nyata di lapangan,                   field, the Board of Commissioners conducts
   maka Dewan Komisaris melakukan pengamatan                         direct observations/visits to Branch Offices. The
   langsung/kunjungan ke Kantor Cabang. Berikut                      following is a list of the Board of Commissioners’
   daftar kunjungan kerja Dewan Komisaris tahun                      work visits in 2023:
   2023:



                                        Tabel Kunjungan Kerja Dewan Komisaris tahun 2023
                                       Table of the 2023 Board of Commissioners Official Visit

                Nama Dewan
                 Komisaris
                                   Tanggal           Tujuan                                 Perihal
       No.      Name of the
                                    Date            Objective                               Agenda
                  Board of
               Commissioners
       1.      Loto Srinaita   19 Januari 2023    Kanwil X       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
               Ginting         January 19, 2023   Bandung        Wilayah X Bandung
                                                                 Virtual Working Visit of the Board of Commissioners to
                                                                 Regional Office X Bandung
                               07 s.d. 08         Solo           Menghadiri Undangan Rapat Koordinasi Terbatas (Rakortas)
                               Februari 2023                     Manajemen Risiko PT Pegadaian di Solo
                               February 7-8,                     Attended the Limited Coordination Meeting (Rakortas) PT
                               2023                              Pegadaian Risk Management Invitation in Solo
                               13 s.d. 15         Solo           Menghadiri Undangan Rapat Kerja Nasional Satuan
                               Februari 2023                     Pengawasan Intern (SPI) PT Pegadaian Tahun 2023 di Solo
                               February 13-15,                   serta Monitoring Implementasi Holding Ultra Mikro (Outlet
                               2023                              SenyuM) dan Kunjungan Kerja ke Outlet Pegadaian dan
                                                                 Pengelolaan UMKM di Area Kanwil XI Semarang
                                                                 Attending the Invitation to the 2023 PT Pegadaian Internal
                                                                 Audit Unit (SPI) National Work Meeting in Solo as well
                                                                 as Monitoring the Implementation of Ultra Micro Holding
                                                                 (Outlet SenyuM) and Working Visits to Pegadaian Outlets
                                                                 and MSME Management in the Regional Office Area XI
                                                                 Semarang




PT Pegadaian | 2023 Annual Report                                                                                           343
Page 344
Tata Kelola Perusahaan
Corporate Governance




                                     Tabel Kunjungan Kerja Dewan Komisaris tahun 2023
                                    Table of the 2023 Board of Commissioners Official Visit

             Nama Dewan
              Komisaris
                                Tanggal           Tujuan                                 Perihal
      No.    Name of the
                                 Date            Objective                               Agenda
               Board of
            Commissioners
                            17 Februari 2023   Kanwil VI      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            February 17,       Makassar       Wilayah VI Makassar
                            2023                              Virtual Working Visit of the Board of Commissioners to
                                                              Regional Office VI Makassar
                            23 s.d. 27         Kanwil I       Monitoring Implementasi Holding Ultra Mikro (Outlet
                            Februari 2023      Medan          SenyuM) serta Kunjungan Kerja ke Outlet Pegadaian dan
                            23 to 27                          Pengelolaan UMKM di Kanwil I Medan
                            February 2023                     Monitoring the Implementation of Ultra Micro Holding
                                                              (SenyuM Outlet) as well as Working Visits to Pegadaian
                                                              Outlets and MSME Management at Kanwil I Medan
                            05 s.d. 06 Maret   Solo           Kunjungan Kerja Dewan Komisaris ke Solo -Area Kanwil XI
                            2023                              Semarang PT Pegadaian
                            March 5-6, 2023                   Board of Commissioners Working Visit to Solo - Kanwil XI
                                                              Semarang Area of PT Pegadaian
                            10 Maret 2023      Kanwil III     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            March 10, 2023     Palembang      Wilayah III Palembang
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Palembang Regional Office III
                            14 April 2023      Kanwil XI      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            April 14, 2023     Semarang       Wilayah XI Semarang
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Semarang Regional XI Office
                            15 s.d. 18 Mei     Kanwil I       Monitoring Implementasi Holding Ultra Mikro (Outlet
                            2023               Medan          SenyuM) serta Kunjungan Kerja ke Outlet Pegadaian dan
                            May 15-18, 2023                   Pengelolaan UMKM di Kanwil I Medan
                            2023                              Monitoring the Implementation of Ultra Micro Holding
                                                              (SenyuM Outlet) as well as Working Visits to Pawnshop
                                                              Outlets and MSME Management at Kanwil I Medan
                            26 s.d. 28 Juni    Aceh           Menghadiri Undangan Acara Kick Off Pelaksanaan
                            2023                              Rekomendasi Penyelesaian Non Yudisial Pelanggaran Hak
                            June 26-28,                       Asasi Manusia (HAM) yang Berat oleh Presiden RI serta
                            2023                              Kunjungan Kerja ke Outlet Pegadaian dan Pengelolaan
                                                              UMKM di Area Aceh -Kanwil I Medan
                                                              Attending the Invitation to the Kick Off Event for the
                                                              Implementation of Recommendations for Non-Judicial
                                                              Resolution of Serious Human Rights Violations by the
                                                              President of the Republic of Indonesia as well as a Working
                                                              Visit to Pegadaian Outlets and MSME Management in the
                                                              Aceh Area - Regional Office I Medan
                            04 Juli 2023       Kanwil V       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            July 04, 2023      Manado         Wilayah V Manado
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Manado Regional Office V
                            28 Juli 2023       Kanwil II      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            July 28, 2023      Pekanbaru      Wilayah II Pekanbaru
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Pekanbaru Regional Office II
                            01 s.d. 04         Kanwil IV      Monitoring Implementasi Holding Ultra Mikro (Outlet
                            Agustus 2023       Balikpapan     SenyuM) serta Kunjungan Kerja ke Outlet Pegadaian dan
                            August 1-4, 2023                  Pengelolaan UMKM di Kanwil IV Balikpapan
                                                              Monitoring the Implementation of Ultra Micro Holding
                                                              (SenyuM Outlet) as well as Working Visits to Pegadaian
                                                              Outlets and MSME Management at Regional Office IV
                                                              Balikpapan
                            10 s.d. 12         Solo           Kegiatan Road to Indonesia Startup Ecosystem Summit 2023
                            Agustus 2023                      dan Peringatan Puncak Acara hari UMKM Nasional 2023
                            August 10-12,                     Road to Indonesia Startup Ecosystem Summit 2023
                            2023                              Activities and Commemoration of the Main Event of National
                                                              MSME Day 2023




344                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 345
                                      Tabel Kunjungan Kerja Dewan Komisaris tahun 2023
                                     Table of the 2023 Board of Commissioners Official Visit

           Nama Dewan
            Komisaris
                                 Tanggal           Tujuan                                 Perihal
    No.    Name of the
                                  Date            Objective                               Agenda
             Board of
          Commissioners
                             15 s.d. 17         Malang         Monitoring Implementasi Holding Ultra Mikro (Outlet
                             Agustus 2023                      SenyuM) serta Kunjungan Kerja ke Outlet Pegadaian dan
                             August 15-17,                     Pengelolaan UMKM di Wilayah Area Malang, Kanwil XII
                             2023                              Surabaya
                                                               Monitoring the Implementation of Ultra Micro Holding
                                                               (SenyuM Outlet) as well as Working Visits to Pegadaian
                                                               Outlets and MSME Management in the Malang Area,
                                                               Regional Office XII Surabaya
                             08 September       Kanwil IV      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                             2023               Balikpapan     Wilayah IV Balikpapan
                             September 8,                      Virtual Working Visit of the Board of Commissioners to the
                             2023                              Balikpapan Region IV Office
                             28 s.d. 30         Malang         Menghadiri Rapat Koordinasi Dewan Komisaris dan Direksi
                             September 2023                    PT Pegadaian Tahun 2023
                             September 28-                     Attend the Coordination Meeting of the Board of
                             30, 2023                          Commissioners and Board of Directors of PT Pegadaian in
                                                               2023
                             19 Oktober 2023    Kanwil XII     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                             October 19,        Surabaya       Wilayah II Surabaya
                             2023                              Virtual Working Visit of the Board of Commissioners to
                                                               Regional Office II Surabaya
                             31 Oktober 2023    Kanwil I       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                             October 31,        Medan          Wilayah I Medan
                             2023                              Virtual Working Visit of the Board of Commissioners to
                                                               Medan Regional I Office
                             24 November        Kanwil VIII    Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                             2023               Jakarta 1      Wilayah VIII Jakarta 1
                             November 24,                      Virtual Working Visit of the Board of Commissioners to
                             2023                              Regional Office VIII Jakarta 1
                             14 Desember        Kanwil IX      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                             2023               Jakarta 2      Wilayah IX Jakarta 2
                             December 14,                      Virtual Working Visit of the Board of Commissioners to
                             2023                              Regional Office IX Jakarta 2
                             19 Desember        Kanwil X       Menghadiri Acara Pegadaian Impact festival serta Kunjungan
                             2023               Bandung        Kerja ke Outlet Pegadaian dan Pengelolaan UMKM di Area
                             December 19,                      Kanwil X Bandung
                             2023                              Attending the Pegadaian Impact festival as well as working
                                                               visits to pawnshop outlets and MSME management in the
                                                               Kanwil X Bandung area
                             20 s.d. 23         Klaten dan     Menghadiri Acara Klaten Paten Lurik Pedan Fashion Fair
                             Desember 2023      Yogyakarta     serta Kunjungan Kerja ke Outlet Pegadaian dan Pengelolaan
                             December 20-                      UMKM di Area Klaten dan Yogyakarta, Kanwil XI Semarang
                             23, 2023                          Attended the Klaten Paten Lurik Pedan Fashion Fair and
                                                               Work Visits to Pegadaian Outlets and MSME Management
                                                               in the Klaten and Yogyakarta Areas, Regional Office XI
                                                               Semarang
                             27 Desember        Kanwil VII     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                             2023               Denpasar       Wilayah VII Denpasar
                             December 27,                      Virtual Working Visit of the Board of Commissioners to
                             2023                              Denpasar Region VII Office
    2.    Umiyatun           19 Januari 2023    Kanwil X       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
          Hayati Triastuti   January 19, 2023   Bandung        Wilayah X Bandung
                                                               Virtual Working Visit of the Board of Commissioners to
                                                               Regional Office X Bandung
                             04 Februari        Sukabumi       Kunjungan Kerja Dewan Komisaris ke Wilayah Area
                             2023                              Sukabumi Kanwil Jakarta I PT Pegadaian
                             February 4,                       Working Visit of the Board of Commissioners to the
                             2023                              Sukabumi Area Jakarta Regional Office I of PT Pegadaian
                             17 Februari 2023   Kanwil VI      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                             February 17,       Makassar       Wilayah VI Makassar
                             2023                              Virtual Working Visit of the Board of Commissioners to
                                                               Regional Office VI Makassar




PT Pegadaian | 2023 Annual Report                                                                                        345
Page 346
Tata Kelola Perusahaan
Corporate Governance




                                     Tabel Kunjungan Kerja Dewan Komisaris tahun 2023
                                    Table of the 2023 Board of Commissioners Official Visit

             Nama Dewan
              Komisaris
                                Tanggal          Tujuan                                  Perihal
      No.    Name of the
                                 Date           Objective                                Agenda
               Board of
            Commissioners
                            24 s.d. 25        Kanwil XI       Kunjungan Kerja Dewan Komisaris ke Area Kanwil XI
                            Februari 2023     Semarang        Semarang PT Pegadaian
                            February 24-25,                   Board of Commissioners Working Visit to Area Kanwil XI
                            2023                              Semarang of PT Pegadaian
                            10 Maret 2023     Kanwil III      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            March 10, 2023    Palembang       Wilayah III Palembang
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Palembang Regional Office III
                            14 April 2023     Kanwil XI       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            April 14, 2023    Semarang        Wilayah XI Semarang
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Semarang Region XI Office
                            23 s.d. 24 Mei    Kanwil VII      Kunjungan Kerja Dewan Komisaris ke Area Kanwil VII
                            2023              Denpasar        Denpasar PT Pegadaian
                            May 23-24, 2023                   Board of Commissioners Working Visit to Area Kanwil VII
                                                              Denpasar of PT Pegadaian
                            04 Juli 2023      Kanwil V        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            July 04, 2023     Manado          Wilayah V Manado
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Manado Regional Office V
                            28 Juli 2023      Kanwil II       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            July 28, 2023     Pekanbaru       Wilayah II Pekanbaru
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Pekanbaru Regional Office II
                            08 September      Kanwil IV       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            2023              Balikpapan      Wilayah IV Balikpapan
                            September 8,                      Virtual Working Visit of the Board of Commissioners to the
                            2023                              Balikpapan Region IV Office
                            28 s.d. 30        Malang          Menghadiri Rapat Koordinasi Dewan Komisaris dan Direksi
                            September 2023                    PT Pegadaian Tahun 2023
                            September 28-                     Attend the Coordination Meeting of the Board of
                            30, 2023                          Commissioners and Bandung of of PT Pegadaian in 2023
                            19 Oktober 2023   Kanwil XII      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            October 19,       Surabaya        Wilayah II Surabaya
                            2023                              Virtual Working Visit of the Board of Commissioners to
                                                              Regional Office II Surabaya
                            27 s.d. 28        Kanwil X        Kunjungan Kerja Komisaris pada Area Kanwil X Bandung PT
                            Oktober 2023      Bandung         Pegadaian
                            October 27-28,                    Commissioner's Working Visit to Area Kanwil X Bandung of
                            2023                              PT Pegadaian
                            31 Oktober 2023   Kanwil I        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            October 31,       Medan           Wilayah I Medan
                            2023                              Virtual Working Visit of the Board of Commissioners to
                                                              Medan Regional I Office
                            24 November       Kanwil VIII     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            2023              Jakarta 1       Wilayah VIII Jakarta 1
                            November 24,                      Virtual Working Visit of the Board of Commissioners to
                            2023                              Regional Office VIII Jakarta 1
                            14 Desember       Kanwil IX       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            2023              Jakarta 2       Wilayah IX Jakarta 2
                            December 14,                      Virtual Working Visit of the Board of Commissioners to
                            2023                              Regional Office IX Jakarta 2
                            27 Desember       Kanwil VII      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            2023              Denpasar        Wilayah VII Denpasar
                            December 27,                      Virtual Working Visit of the Board of Commissioners to
                            2023                              Denpasar Region VII Office




346                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 347
                                     Tabel Kunjungan Kerja Dewan Komisaris tahun 2023
                                    Table of the 2023 Board of Commissioners Official Visit

           Nama Dewan
            Komisaris
                                Tanggal           Tujuan                                 Perihal
    No.    Name of the
                                 Date            Objective                               Agenda
             Board of
          Commissioners
    3.    Sudarto           19 Januari 2023    Kanwil X       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            January 19, 2023   Bandung        Wilayah X Bandung
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Regional Office X Bandung
                            17 Februari 2023   Kanwil VI      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            February 17,       Makassar       Wilayah VI Makassar
                            2023                              Virtual Working Visit of the Board of Commissioners to
                                                              Regional Office VI Makassar
                            10 Maret 2023      Kanwil III     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            March 10, 2023     Palembang      Wilayah III Palembang
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Palembang Regional Office III
                            14 April 2023      Kanwil XI      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            April 14, 2023     Semarang       Wilayah XI Semarang
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Semarang Region XI Office
                            04 Juli 2023       Kanwil V       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            July 04, 2023      Manado         Wilayah V Manado
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Manado Regional Office V
                            28 Juli 2023       Kanwil II      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            July 28, 2023      Pekanbaru      Wilayah II Pekanbaru
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Pekanbaru Regional Office II
                            08 September       Kanwil IV      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            2023               Balikpapan     Wilayah IV Balikpapan
                            September 8,                      Virtual Working Visit of the Board of Commissioners to the
                            2023                              Balikpapan Region IV Office
                            28 s.d. 30         Malang         Menghadiri Rapat Koordinasi Dewan Komisaris dan Direksi
                            September 2023                    PT Pegadaian Tahun 2023
                            September 28-                     Attend the Coordination Meeting of the Board of
                            30, 2023                          Commissioners and Board of Directors of PT Pegadaian in
                                                              2023
                            19 Oktober 2023    Kanwil XII     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            October 19,        Surabaya       Wilayah II Surabaya
                            2023                              Virtual Working Visit of the Board of Commissioners to
                                                              Regional Office II Surabaya
                            31 Oktober 2023    Kanwil I       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            October 31,        Medan          Wilayah I Medan
                            2023                              Virtual Working Visit of the Board of Commissioners to
                                                              Medan Regional I Office
                            24 November        Kanwil VIII    Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            2023               Jakarta 1      Wilayah VIII Jakarta 1
                            November 24,                      Virtual Working Visit of the Board of Commissioners to
                            2023                              Regional Office VIII Jakarta 1
                            14 Desember        Kanwil IX      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            2023               Jakarta 2      Wilayah IX Jakarta 2
                            December 14,                      Virtual Working Visit of the Board of Commissioners to
                            2023                              Regional Office IX Jakarta 2
                            27 Desember        Kanwil VII     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            2023               Denpasar       Wilayah VII Denpasar
                            December 27,                      Virtual Working Visit of the Board of Commissioners to
                            2023                              Denpasar Region VII Office
    4.    Rini Widyantini   19 Januari 2023    Kanwil X       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            January 19, 2023   Bandung        Wilayah X Bandung
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Regional Office X Bandung
                            17 Februari 2023   Kanwil VI      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            February 17,       Makassar       Wilayah VI Makassar
                            2023                              Virtual Working Visit of the Board of Commissioners to
                                                              Regional Office VI Makassar




PT Pegadaian | 2023 Annual Report                                                                                     347
Page 348
Tata Kelola Perusahaan
Corporate Governance




                                     Tabel Kunjungan Kerja Dewan Komisaris tahun 2023
                                    Table of the 2023 Board of Commissioners Official Visit

             Nama Dewan
              Komisaris
                                Tanggal           Tujuan                                 Perihal
      No.    Name of the
                                 Date            Objective                               Agenda
               Board of
            Commissioners
                            10 Maret 2023      Kanwil III     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            March 10, 2023     Palembang      Wilayah III Palembang
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Palembang Regional Office III
                            14 April 2023      Kanwil XI      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            April 14, 2023     Semarang       Wilayah XI Semarang
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Semarang Regional XI Office
                            04 Juli 2023       Kanwil V       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            July 04, 2023      Manado         Wilayah V Manado
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Manado Regional Office V
                            28 Juli 2023       Kanwil II      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            July 28, 2023      Pekanbaru      Wilayah II Pekanbaru
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Pekanbaru Regional Office II
                            08 September       Kanwil IV      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            2023               Balikpapan     Wilayah IV Balikpapan
                            September 8,                      Virtual Working Visit of the Board of Commissioners to the
                            2023                              Balikpapan Region IV Office
                            19 Oktober 2023    Kanwil XII     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            October 19,        Surabaya       Wilayah II Surabaya
                            2023                              Virtual Working Visit of the Board of Commissioners to
                                                              Regional Office II Surabaya
                            31 Oktober 2023    Kanwil I       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            October 31,        Medan          Wilayah I Medan
                            2023                              Virtual Working Visit of the Board of Commissioners to
                                                              Medan Regional I Office
                            24 November        Kanwil VIII    Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            2023               Jakarta 1      Wilayah VIII Jakarta 1
                            November 24,                      Virtual Working Visit of the Board of Commissioners to
                            2023                              Regional Office VIII Jakarta 1
                            14 Desember        Kanwil IX      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            2023               Jakarta 2      Wilayah IX Jakarta 2
                            December 14,                      Virtual Working Visit of the Board of Commissioners to
                            2023                              Regional Office IX Jakarta 2
                            27 Desember        Kanwil VII     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            2023               Denpasar       Wilayah VII Denpasar
                            December 27,                      Virtual Working Visit of the Board of Commissioners to
                            2023                              Denpasar Region VII Office
      5.    Makmur Keliat   19 Januari 2023    Kanwil X       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            January 19, 2023   Bandung        Wilayah X Bandung
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Regional Office X Bandung
                            30 Januari s.d.    Area Gunung    Kunjungan Kerja Dewan Komisaris ke Wilayah Area Gunung
                            03 Februari        Sitoli dan     Sitoli dan Banda Aceh Kanwil I Medan
                            2023               Banda Aceh     Board of Commissioners Working Visit to the Gunung Sitoli
                            January 30                        Area and Banda Aceh Regional Office I Medan
                            to February 3
                            ,2023
                            13 s.d. 15         Solo           Menghadiri Undangan Rapat Kerja Nasional Satuan
                            Februari 2023                     Pengawasan Intern (SPI) PT Pegadaian Tahun 2023 di Solo
                            February 13-15,                   serta Monitoring Implementasi Holding Ultra Mikro (Outlet
                            2023                              SenyuM) dan Kunjungan Kerja ke Outlet Pegadaian dan
                                                              Pengelolaan UMKM di Area Kanwil XI Semarang
                                                              Attending the Invitation to the 2023 PT Pegadaian Internal
                                                              Audit Unit (SPI) National Work Meeting in Solo as well
                                                              as Monitoring the Implementation of Ultra Micro Holding
                                                              (Outlet SenyuM) and Working Visits to Pegadaian Outlets
                                                              and MSME Management in the Regional Office Area XI
                                                              Semarang




348                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 349
                                     Tabel Kunjungan Kerja Dewan Komisaris tahun 2023
                                    Table of the 2023 Board of Commissioners Official Visit

           Nama Dewan
            Komisaris
                              Tanggal            Tujuan                                  Perihal
    No.    Name of the
                               Date             Objective                                Agenda
             Board of
          Commissioners
                          17 Februari 2023    Kanwil VI       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                          February 17,        Makassar        Wilayah VI Makassar
                          2023                                Virtual Working Visit of the Board of Commissioners to
                                                              Regional Office VI Makassar
                          10 Maret 2023       Kanwil III      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                          March 10, 2023      Palembang       Wilayah III Palembang
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Palembang Regional Office III
                          14 April 2023       Kanwil XI       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                          April 14, 2023      Semarang        Wilayah XI Semarang
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Semarang Region XI Office
                          04 Juli 2023        Kanwil V        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                          July 04, 2023       Manado          Wilayah V Manado
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Manado Regional Office V
                          25 s.d. 29 Juli     Kantor Area     Kunjungan Kerja Dewan Komisaris ke Kantor Wilayah V
                          2023                Halmahera       Manado PT Pegadaian:
                          July 25-29, 2023    dan Papua       Kantor Area Halmahera
                                                              Kantor Area Papua
                                                              Board of Commissioners Working Visit to PT Pegadaian
                                                              Region V Manado Office:
                                                              a. Halmahera Area Office
                                                              b. Papua Area Office
                          28 Juli 2023        Kanwil II       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                          July 28, 2023       Pekanbaru       Wilayah II Pekanbaru
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Pekanbaru Regional Office II
                          31 Agustus s.d.     Kantor XI       Menghadiri Undangan Exit Meeting Audit pada Kantor
                          02 September        Semarang        Wilayah XI Semarang oleh KAP Purwantono, Sungkono &
                          2023                                Surja (EY)
                          August 31 to                        Attended the Audit Exit Meeting Invitation at Semarang
                          September 2,                        Region XI Office by KAP Purwantono, Sungkono & Surja
                          2023                                (EY)
                          08 September        Kanwil IV       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                          2023                Balikpapan      Wilayah IV Balikpapan
                          September 8,                        Virtual Working Visit of the Board of Commissioners to the
                          2023                                Balikpapan Region IV Office
                          11 s.d. 13          Kanwil I        Menghadiri Undangan Exit Meeting Audit pada Kantor
                          September 2023      Medan           Wilayah I Medan oleh KAP Purwantono, Sungkoro & Surja
                          September 11-13,                    (EY) serta kunjungan kerja ke outlet Pegadaian di Kantor
                          2023                                Wilayah I Medan
                                                              Attended the Audit Exit Meeting Invitation at the Medan
                                                              Regional Office I by KAP Purwantono, Sungkoro & Surja
                                                              (EY) as well as a working visit to the Pegadaian outlet at the
                                                              Medan Regional I Office
                          28 s.d. 30          Malang          Menghadiri Rapat Koordinasi Dewan Komisaris dan Direksi
                          September 2023                      PT Pegadaian Tahun 2023
                          September 28-                       Attend the Coordination Meeting of the Board of
                          30, 2023                            Commissioners and Board of Directors of PT Pegadaian in
                                                              2023
                          19 Oktober 2023     Kanwil XII      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                          October 19,         Surabaya        Wilayah II Surabaya
                          2023                                Virtual Working Visit of the Board of Commissioners to
                                                              Regional Office II Surabaya
                          31 Oktober 2023     Kanwil I        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                          October 31,         Medan           Wilayah I Medan
                          2023                                Virtual Working Visit of the Board of Commissioners to
                                                              Medan Regional I Office
                          24 November         Kanwil VIII     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                          2023                Jakarta 1       Wilayah VIII Jakarta 1
                          November 24,                        Virtual Working Visit of the Board of Commissioners to
                          2023                                Regional Office VIII Jakarta 1




PT Pegadaian | 2023 Annual Report                                                                                        349
Page 350
Tata Kelola Perusahaan
Corporate Governance




                                     Tabel Kunjungan Kerja Dewan Komisaris tahun 2023
                                    Table of the 2023 Board of Commissioners Official Visit

             Nama Dewan
              Komisaris
                                Tanggal           Tujuan                                 Perihal
      No.    Name of the
                                 Date            Objective                               Agenda
               Board of
            Commissioners
                            14 Desember        Kanwil IX      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            2023               Jakarta 2      Wilayah IX Jakarta 2
                            December 14,                      Virtual Working Visit of the Board of Commissioners to
                            2023                              Regional Office IX Jakarta 2
                            27 Desember        Kanwil VII     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            2023               Denpasar       Wilayah VII Denpasar
                            December 27,                      Virtual Working Visit of the Board of Commissioners to
                            2023                              Denpasar Region VII Office
      6.    Nezar Patria    19 Januari 2023    Kanwil X       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            January 19, 2023   Bandung        Wilayah X Bandung
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Regional Office X Bandung
                            17 Februari 2023   Kanwil VI      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            February 17,       Makassar       Wilayah VI Makassar
                            2023                              Virtual Working Visit of the Board of Commissioners to
                                                              Regional Office VI Makassar
                            02 s.d. 04 Maret   Kanwil XII     Kunjungan Kerja Dewan Komisaris ke Malang dan Surabaya
                            2023               Surabaya       -Area Kanwil XII Surabaya PT Pegadaian
                            March 2-4,`                       Board of Commissioners Working Visit to Malang and
                            2023                              Surabaya - Area Kanwil XII Surabaya of PT Pegadaian
                            10 Maret 2023      Kanwil III     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            March 10, 2023     Palembang      Wilayah III Palembang
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Palembang Regional Office III
                            14 April 2023      Kanwil XI      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            April 14, 2023     Semarang       Wilayah XI Semarang
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Semarang Region XI Office
                            04 Juli 2023       Kanwil V       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            July 04, 2023      Manado         Wilayah V Manado
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Manado Regional Office V
                            28 Juli 2023       Kanwil II      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            July 28, 2023      Pekanbaru      Wilayah II Pekanbaru
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Pekanbaru Regional Office II
                            08 September       Kanwil IV      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            2023               Balikpapan     Wilayah IV Balikpapan
                            September 8,                      Virtual Working Visit of the Board of Commissioners to the
                            2023                              Balikpapan Region IV Office
                            28 s.d. 30         Malang         Menghadiri Rapat Koordinasi Dewan Komisaris dan Direksi
                            September 2023                    PT Pegadaian Tahun 2023
                            September 28-                     Attend the Coordination Meeting of the Board of
                            30, 2023                          Commissioners and Board of Directors of PT Pegadaian in
                                                              2023
                            19 Oktober 2023    Kanwil XII     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            October 19,        Surabaya       Wilayah II Surabaya
                            2023                              Virtual Working Visit of the Board of Commissioners to
                                                              Regional Office II Surabaya
                            31 Oktober 2023    Kanwil I       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            October 31,        Medan          Wilayah I Medan
                            2023                              Virtual Working Visit of the Board of Commissioners to
                                                              Medan Regional I Office
                            24 November        Kanwil VIII    Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            2023               Jakarta 1      Wilayah VIII Jakarta 1
                            November 24,                      Virtual Working Visit of the Board of Commissioners to
                            2023                              Regional Office VIII Jakarta 1




350                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 351
                                     Tabel Kunjungan Kerja Dewan Komisaris tahun 2023
                                    Table of the 2023 Board of Commissioners Official Visit

           Nama Dewan
            Komisaris
                              Tanggal            Tujuan                                  Perihal
    No.    Name of the
                               Date             Objective                                Agenda
             Board of
          Commissioners
                          14 Desember         Kanwil IX       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                          2023                Jakarta 2       Wilayah IX Jakarta 2
                          December 14,                        Virtual Working Visit of the Board of Commissioners to
                          2023                                Regional Office IX Jakarta 2
                          27 Desember         Kanwil VII      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                          2023                Denpasar        Wilayah VII Denpasar
                          December 27,                        Virtual Working Visit of the Board of Commissioners to
                          2023                                Denpasar Region VII Office
    7.    Yudi            19 Januari 2023     Kanwil X        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
          Priambodo P.    January 19, 2023    Bandung         Wilayah X Bandung
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Regional Office X Bandung
                          13 s.d. 15          Solo            Menghadiri Undangan Rapat Kerja Nasional Satuan
                          Februari 2023                       Pengawasan Intern (SPI) PT Pegadaian Tahun 2023 di Solo
                          February 13-15,                     serta Monitoring Implementasi Holding Ultra Mikro (Outlet
                          2023                                SenyuM) dan Kunjungan Kerja ke Outlet Pegadaian dan
                                                              Pengelolaan UMKM di Area Kanwil XI Semarang
                                                              Attending the Invitation to the 2023 PT Pegadaian Internal
                                                              Audit Unit (SPI) National Work Meeting in Solo as well
                                                              as Monitoring the Implementation of Ultra Micro Holding
                                                              (Outlet SenyuM) and Working Visits to Pegadaian Outlets
                                                              and MSME Management in the Regional Office Area XI
                                                              Semarang
                          17 Februari 2023    Kanwil VI       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                          February 17,        Makassar        Wilayah VI Makassar
                          2023                                Virtual Working Visit of the Board of Commissioners to
                                                              Regional Office VI Makassar
                          10 Maret 2023       Kanwil III      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                          March 10, 2023      Palembang       Wilayah III Palembang
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Palembang Regional Office III
                          14 April 2023       Kanwil XI       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                          April 14, 2023      Semarang        Wilayah XI Semarang
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Semarang Region XI Office
                          04 Juli 2023        Kanwil V        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                          July 04, 2023       Manado          Wilayah V Manado
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Manado Regional Office V
                          04 s.d. 07 Juli     Yogyakarta      Menghadiri Upacara Pengukuhan Wisudawan QIA dan
                          2023                                Konferensi Auditor Internal 2023 serta Kunjungan Kerja ke
                          July 4-7, 2023                      Outlet Pegadaian di Yogyakarta area Kanwil XI Semarang
                                                              Attended the Inauguration Ceremony for QIA Graduates and
                                                              the 2023 Internal Auditor Conference as well as a Work Visit
                                                              to the Pegadaian Outlet in Yogyakarta, Regional Office XI
                                                              Semarang area
                          25 s.d. 29 Juli     Kantor Area     Kunjungan Kerja Dewan Komisaris ke Kantor Wilayah V
                          2023                Halmahera       Manado PT Pegadaian:
                          July 25-29, 2023    dan Papua       Kantor Area Halmahera
                                                              Kantor Area Papua
                                                              Board of Commissioners Working Visit to PT Pegadaian
                                                              Region V Manado Office:
                                                              a. Halmahera Area Office
                                                              b. Papua Area Office
                          28 Juli 2023        Kanwil II       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                          July 28, 2023       Pekanbaru       Wilayah II Pekanbaru
                                                              Virtual Working Visit of the Board of Commissioners to
                                                              Pekanbaru Regional Office II
                          08 September        Kanwil IV       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                          2023                Balikpapan      Wilayah IV Balikpapan
                          September 8,                        Virtual Working Visit of the Board of Commissioners to the
                          2023                                Balikpapan Region IV Office




PT Pegadaian | 2023 Annual Report                                                                                      351
Page 352
Tata Kelola Perusahaan
Corporate Governance




                                    Tabel Kunjungan Kerja Dewan Komisaris tahun 2023
                                   Table of the 2023 Board of Commissioners Official Visit

             Nama Dewan
              Komisaris
                                Tanggal           Tujuan                                Perihal
      No.    Name of the
                                 Date            Objective                              Agenda
               Board of
            Commissioners
                            11 s.d. 13         Kanwil I      Menghadiri Undangan Exit Meeting Audit pada Kantor
                            September 2023     Medan         Wilayah I Medan oleh KAP Purwantono, Sungkoro & Surja
                            September 11-13,                 (EY) serta kunjungan kerja ke outlet Pegadaian di Kantor
                            2023                             Wilayah I Medan
                                                             Attended the Audit Exit Meeting Invitation at the Medan
                                                             Regional Office I by KAP Purwantono, Sungkoro & Surja
                                                             (EY) as well as a working visit to the Pegadaian outlet at the
                                                             Medan Regional I Office
                            25 s.d. 26         Kanwil IV     Menghadiri Undangan Exit Meeting Audit pada Kantor
                            September 2023     Balikpapan    Wilayah IV Balikpapan oleh KAP Purwantono, Sungkoro
                            September 28-                    & Surja (EY) serta kunjungan kerja ke outlet Pegadaian di
                            30, 2023                         Kantor Wilayah IV Balikpapan
                                                             Attended the Audit Exit Meeting Invitation at the Balikpapan
                                                             Region IV Office by KAP Purwantono, Sungkoro & Surja
                                                             (EY) as well as a working visit to the Pegadaian outlet at the
                                                             Balikpapan Region IV Office
                            28 s.d. 30         Malang        Menghadiri Rapat Koordinasi Dewan Komisaris dan Direksi
                            September 2023                   PT Pegadaian Tahun 2023
                            September 28-                    Attend the Coordination Meeting of the Board of
                            30, 2023                         Commissioners and Board of Directors of PT Pegadaian in
                                                             2023
                            19 Oktober 2023    Kanwil XII    Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            October 19,        Surabaya      Wilayah II Surabaya
                            2023                             Virtual Working Visit of the Board of Commissioners to
                                                             Regional Office II Surabaya
                            31 Oktober 2023    Kanwil I      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            October 31,        Medan         Wilayah I Medan
                            2023                             Virtual Working Visit of the Board of Commissioners to
                                                             Medan Regional I Office
                            24 November        Kanwil VIII   Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            2023               Jakarta 1     Wilayah VIII Jakarta 1
                            November 24,                     Virtual Working Visit of the Board of Commissioners to
                            2023                             Regional Office VIII Jakarta 1
                            14 Desember        Kanwil IX     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            2023               Jakarta 2     Wilayah IX Jakarta 2
                            December 14,                     Virtual Working Visit of the Board of Commissioners to
                            2023                             Regional Office IX Jakarta 2
                            27 Desember        Kanwil VII    Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            2023               Denpasar      Wilayah VII Denpasar
                            December 27,                     Virtual Working Visit of the Board of Commissioners to
                            2023                             Denpasar Region VII Office
      8.    Muhammad        31 Oktober 2023    Kanwil I      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
            Isnaini         October 31,        Medan         Wilayah I Medan
                            2023                             Virtual Working Visit of the Board of Commissioners to
                                                             Medan Regional I Office
                            24 November        Kanwil VIII   Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            2023               Jakarta 1     Wilayah VIII Jakarta 1
                            November 24,                     Virtual Working Visit of the Board of Commissioners to
                            2023                             Regional Office VIII Jakarta 1
                            14 Desember        Kanwil IX     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            2023               Jakarta 2     Wilayah IX Jakarta 2
                            December 14,                     Virtual Working Visit of the Board of Commissioners to
                            2023                             Regional Office IX Jakarta 2
                            27 Desember        Kanwil VII    Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor
                            2023               Denpasar      Wilayah VII Denpasar
                            December 27,                     Virtual Working Visit of the Board of Commissioners to
                            2023                             Denpasar Region VII Office




352                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 353
4. Laporan,    Tanggapan,  Permohonan Dewan                  4. Report, Response, Application from the Board of
   Komisaris kepada Pemegang Saham                              Commissioners to Shareholders
   Dewan Komisaris telah memberikan Laporan,                    The Board of Commissioners has provided Report,
   Tanggapan, Permohonan kepada Pemegang                        Response, Request to Shareholders including:
   Saham meliputi:


                   Tabel Laporan, Tanggapan, dan Permohonan Dewan Komisaris kepada Pemegang Saham
                   Table of Report, Response and Request from the Board of Commissioners to Shareholders
                  No. Surat/Tanggal                Tujuan                                  Perihal
         No.
                 Letter Number/Date               Receiver                                 Subject
                                         Direksi PT BRI (Persero)
                                         Tbk, u.p. Subsidiary          Penyampaian Penilaian Kinerja Direksi dan
               S-04/DK.GD/01/2023        Management Division           Anggota Dewan Komisaris Perusahaan Anak BRI
    1.         20 Januari 2023           Board of Directors of PT      Submission of Performance Assessment of the
               January 20, 2023          BRI (Persero) Tbk, u.p.       Board of Directors and Members of the Board of
                                         Subsidiary Management         Commissioners of BRI Subsidiary Companies
                                         Division
                                         1. Menteri BUMN
                                                                       Pendapat dan Saran Dewan Komisaris atas Update
                                         2. Direksi PT BRI (Persero)
                                                                       Usulan Rancangan Rencana Kerja dan Anggaran
                                            Tbk.
                                                                       Perusahaan (RKAP) PT Pegadaian Tahun 2023 dan
                                         Selaku Pemegang Saham
               S-05/DK.GD/01/2023                                      Rencana Bisnis Tahun 2023 – 2025
                                         PT Pegadaian
    2.         24 Januari 2023                                         Opinions and Suggestions of the Board of
                                         1. Minister of SOEs
               January 24, 2023                                        Commissioners for the Update on the Proposed
                                         2. Board of Directors of PT
                                                                       Draft Work Plan and Company Budget (RKAP) of
                                            BRI (Persero) Tbk.
                                                                       PT Pegadaian for 2023 and the Business Plan for
                                         As a Shareholders of PT
                                                                       2023 - 2025
                                         Pegadaian
                                         Direksi PT BRI (Persero)
                                         Tbk, u.p. Subsidiary
                                                                       Penyampaian Data Organ Pendukung Dewan
               S-07/DK.GD/01/2023        Management Division
                                                                       Komisaris PT Pegadaian
    3.         31 Januari 2023           Board of Directors of PT
                                                                       Submission of Data on Supporting Organs to the
               January 31, 2023          BRI (Persero) Tbk, u.p.
                                                                       Board of Commissioners of PT Pegadaian
                                         Subsidiary Management
                                         Division
                                         Direktur Human Capital
                                         PT Bank Rakyat Indonesia
                                         (Persero) Tbk Selaku
                                         Pemegang 99,99% Saham
               S-10/DK.GD/02/2023                                      Penyampaian Updating Talent Pool Direksi BUMN
                                         PT Pegadaian
    4.         24 Februari 2023                                        Submission of Updated Talent Pool for Board of
                                         Director of Human Capital
               February 24, 2023                                       Directors at SOEs
                                         PT Bank Rakyat Indonesia
                                         (Persero) Tbk as Holder of
                                         99.99% of PT Pegadaian
                                         Shares
                                         Para Pemegang Saham PT
                                         Pegadaian
                                         1. Menteri Badan Usaha
                                            Milik Negara Republik
                                            Indonesia                  Tanggapan Dewan Komisaris atas Laporan
                                         2. Direksi PT Bank Rakyat     Manajemen Audited PT Pegadaian dan Entitas
               S-15/DK.GD/04/2023
                                            Indonesia (Persero) Tbk    Anak Tahun Buku 2022
    5.         5 April 2023
                                         PT Pegadaian Shareholders     The Board of Commissioners' response to the
               April 5, 2023
                                         1. Minister of State-Owned    Audited Management Report of PT Pegadaian and
                                            Enterprises of the         Subsidiaries for the 2022 Financial Year
                                            Republic of Indonesia
                                         2. Board of Directors of PT
                                            Bank Rakyat Indonesia
                                            (Persero) Tbk




PT Pegadaian | 2023 Annual Report                                                                                   353
Page 354
Tata Kelola Perusahaan
Corporate Governance




                     Tabel Laporan, Tanggapan, dan Permohonan Dewan Komisaris kepada Pemegang Saham
                     Table of Report, Response and Request from the Board of Commissioners to Shareholders
                    No. Surat/Tanggal                Tujuan                                 Perihal
           No.
                   Letter Number/Date               Receiver                                Subject
                                           Para Pemegang Saham PT
                                           Pegadaian
                                           1. Menteri BUMN Republik
                                              Indonesia
                                           2. PT Bank Rakyat            Penyampaian Laporan Tugas Pengawasan Dewan
                 S-16/DK.GD/04/2023
                                              Indonesia (Persero) Tbk   Komisaris PT Pegadaian Tahun 2022
      6.         5 April 2023
                                           PT Pegadaian Shareholders    Submission of Supervisory Duties of the Board of
                 April 5, 2023
                                           1. Minister of State-Owned   Commissioners Report of PT Pegadaian for 2022
                                              Enterprises of the
                                              Republic of Indonesia
                                           2. PT Bank Rakyat
                                              Indonesia (Persero) Tbk
                                           Para Pemegang Saham PT
                                           Pegadaian
                                           1. Menteri BUMN Republik
                                                                        Usulan Penetapan Remunerasi untuk Tahun 2023
                                              Indonesia
                                                                        dan Tantiem untuk Tahun Buku 2022 bagi Direksi
                                           2. PT Bank Rakyat
                 S-18/DK.GD/04/2023                                     dan Dewan Komisaris PT Pegadaian
                                              Indonesia (Persero) Tbk
      7.         10 April 2023                                          Proposed Determination of Remuneration for
                                           PT Pegadaian Shareholders
                 April 10, 2023                                         2023 and Tantiem for 2022 Financial Year for the
                                           1. Minister of State-Owned
                                                                        Board of Directors and Board of Commissioners of
                                              Enterprises of the
                                                                        PT Pegadaian
                                              Republic of Indonesia
                                           2. PT Bank Rakyat
                                              Indonesia (Persero) Tbk
                                           Direksi PT Bank Rakyat
                                                                        Penyampaian Penilaian Kinerja Direksi dan
                                           Indonesia (Persero),
                                                                        Anggota Dewan Komisaris Perusahaan Anak BRI
                                           Tbk. U.p. Subsidiary
                 S-21/DK.GD/05/2023                                     Periode Triwulan I 2023
                                           Management Division
      8.         24 Mei 2023                                            Submission of Performance Assessment of the
                                           Board of Directors of PT
                 May 24, 2023                                           Board of Directors and Members of the Board of
                                           BRI (Persero) Tbk, u.p.
                                                                        Commissioners of BRI Subsidiaries for the First
                                           Subsidiary Management
                                                                        Quarter of 2023
                                           Division
                                           Para Pemegang Saham PT
                                           Pegadaian
                                           1. Menteri BUMN Republik
                                              Indonesia                 Tanggapan Dewan Komisaris atas Laporan
                                           2. PT Bank Rakyat            Triwulan I Tahun 2023 PT Pegadaian dan Entitas
                 S-23/DK.GD/05/2023
                                              Indonesia (Persero) Tbk   Anak
      9.         25 Mei 2023
                                           PT Pegadaian Shareholders    Response of the Board of Commissioners to the
                 May 25, 2023
                                           1. Minister of State-Owned   First Quarter of 2023 Report of PT Pegadaian and
                                              Enterprises of the        Subsidiaries
                                              Republic of Indonesia
                                           2. PT Bank Rakyat
                                              Indonesia (Persero) Tbk
                                                                        Penyampaian Penilaian Kinerja Direksi dan
                                           Direksi PT Bank Rakyat       Anggota Dewan Komisaris Perusahaan Anak BRI
                 S-29/DK.GD/07/2023        Indonesia (Persero), Tbk.    Periode Triwulan 2 Tahun 2023
      10.        21 Juli 2023              Board of Directors of PT     Submission of Performance Assessment of the
                 July 21, 2023             Bank Rakyat Indonesia        Board of Directors and Members of the Board of
                                           (Persero) Tbk                Commissioners of BRI Subsidiaries for the 2nd
                                                                        Quarter of 2023




354                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 355
                 Tabel Laporan, Tanggapan, dan Permohonan Dewan Komisaris kepada Pemegang Saham
                 Table of Report, Response and Request from the Board of Commissioners to Shareholders
                No. Surat/Tanggal                Tujuan                                 Perihal
      No.
               Letter Number/Date               Receiver                                Subject
                                       Para Pemegang Saham PT
                                                                    Tanggapan Dewan Komisaris atas Laporan
                                       Pegadaian
                                                                    Triwulan II Tahun 2023 PT Pegadaian dan Entitas
                                       1. Menteri BUMN Republik
                                                                    Anak dan Laporan Pelaksanaan Pengawasan
                                          Indonesia
                                                                    Dewan Komisaris PT Pegadaian Triwulan II Tahun
                                       2. PT Bank Rakyat
             S-33/DK.GD/08/2023                                     2023
                                          Indonesia (Persero) Tbk
    11.      11 Agustus 2023                                        Response of the Board of Commissioners to the
                                       PT Pegadaian Shareholders
             August 11, 2023                                        Report for the Second Quarter of 2023 of PT
                                       1. Minister of State-Owned
                                                                    Pegadaian and Subsidiaries and the Report on the
                                          Enterprises of the
                                                                    Implementation of Supervision of the Board of
                                          Republic of Indonesia
                                                                    Commissioners of PT Pegadaian for the Second
                                       2. PT Bank Rakyat
                                                                    Quarter of 2023
                                          Indonesia (Persero) Tbk
                                                                    Penyampaian Usulan Perubahan Anggota Komite
                                       Head of Subsidiary
             S-36/DK.GD/09/2023                                     Tata Kelola Terintegrasi (KTKT)
                                       Management Division
    12.      18 September 2023                                      Submission of Suggestions for Changes
                                       Legal, Risk & Compliance
             September 18, 2023                                     in Members of the Integrated Governance
                                       Department
                                                                    Committee (KTKT)
                                       Para Pemegang Saham PT
                                       Pegadaian
                                       1. Menteri BUMN Republik
                                          Indonesia
                                                                    Usulan Pengangkatan Calon Anggota Dewan
                                       2. PT Bank Rakyat
             S-39/DK.GD/10/2023                                     Komisaris PT Pegadaian
                                          Indonesia (Persero) Tbk
    13.      9 Oktober 2023                                         Suggestions on the Appointment of Candidates
                                       PT Pegadaian Shareholders
             October 9, 2023                                        for Members of the Board of Commissioners of PT
                                       1. Minister of State-Owned
                                                                    Pegadaian
                                          Enterprises of the
                                          Republic of Indonesia
                                       2. PT Bank Rakyat
                                          Indonesia (Persero) Tbk
                                       Direksi PT Bank Rakyat
                                                                    Penyampaian Penilaian Kinerja Direksi dan
                                       Indonesia (Persero),
                                                                    Anggota Dewan Komisaris Perusahaan Anak BRI
                                       Tbk. U.p. Subsidiary
             S-40/DK.GD/10/2023                                     Periode Triwulan III Tahun 2023
                                       Management Division
    14.      26 Oktober 2023                                        Submission of Performance Assessment of the
                                       Board of Directors of PT
             October 26, 2023                                       Board of Directors and Members of the Board of
                                       BRI (Persero) Tbk, u.p.
                                                                    Commissioners of BRI Subsidiaries for the Third
                                       Subsidiary Management
                                                                    Quarter of 2023
                                       Division
                                       Para Pemegang Saham PT
                                       Pegadaian
                                       1. Menteri BUMN Republik
                                          Indonesia                 Tanggapan Dewan Komisaris atas Rancangan
                                       2. PT Bank Rakyat            Rencana Jangka Panjang Perusahaan (RJPP) PT
             S-42/DK.GD/10/2023
                                          Indonesia (Persero) Tbk   Pegadaian Tahun 2024-2028
    15.      31 Oktober 2023
                                       PT Pegadaian Shareholders    The Board of Commissioners' Response to PT
             October 31, 2023
                                       1. Minister of State-Owned   Pegadaian's Draft Long Term Company Plan
                                          Enterprises of the        (RJPP) for 2024-2028
                                          Republic of Indonesia
                                       2. PT Bank Rakyat
                                          Indonesia (Persero) Tbk




PT Pegadaian | 2023 Annual Report                                                                                 355
Page 356
Tata Kelola Perusahaan
Corporate Governance




                  Tabel Laporan, Tanggapan, dan Permohonan Dewan Komisaris kepada Pemegang Saham
                  Table of Report, Response and Request from the Board of Commissioners to Shareholders
                 No. Surat/Tanggal                Tujuan                                 Perihal
        No.
                Letter Number/Date               Receiver                                Subject
                                        Para Pemegang Saham PT
                                        Pegadaian
                                        1. Menteri BUMN Republik
                                           Indonesia                 Tanggapan Dewan Komisaris atas Usulan Rencana
                                        2. PT Bank Rakyat            Kerja dan Anggaran Perusahaan (RKAP) PT
              S-43/DK.GD/10/2023
                                           Indonesia (Persero) Tbk   Pegadaian Tahun 2024
      16.     31 Oktober 2023
                                        PT Pegadaian Shareholders    The Board of Commissioners' response to PT
              October 31, 2023
                                        1. Minister of State-Owned   Pegadaian's 2024 Proposed Company Work Plan
                                           Enterprises of the        and Budget (RKAP).
                                           Republic of Indonesia
                                        2. PT Bank Rakyat
                                           Indonesia (Persero) Tbk
                                        Para Pemegang Saham PT
                                        Pegadaian
                                                                     Tanggapan Dekom atas Laporan Triwulan III
                                        1. Menteri BUMN Republik
                                                                     PT Pegadaian dan Entitas Anak dan Laporan
                                           Indonesia
                                                                     Pelaksanaan Tugas Pengawasan Dekom Triwulan
                                        2. PT Bank Rakyat
              S-47/DK.GD/11/2023                                     III 2023
                                           Indonesia (Persero) Tbk
      17.     27 November 2023                                       Board of Commissioners' Response to the Third
                                        PT Pegadaian Shareholders
              November 27, 2023                                      Quarter Report of PT Pegadaian and Subsidiaries
                                        1. Minister of State-Owned
                                                                     and the Report on the Implementation of Board of
                                           Enterprises of the
                                                                     Commissioners' Supervisory Duties for the Third
                                           Republic of Indonesia
                                                                     Quarter of 2023
                                        2. PT Bank Rakyat
                                           Indonesia (Persero) Tbk


Penilaian Dewan Komisaris atas                              Assessment of the Board of
Kinerja Komite di bawah Dewan                               Commissioners on the Performance
Komisaris                                                   of Committees under the Board of
                                                            Commissioners

Dalam    rangka    membantu    Dewan    Komisaris           In order to help the Board of Commissioners realize
mewujudkan pengawasan yang efektif, Dewan                   effective supervision, the Board of Commissioners
Komisaris wajib membentuk Komite Audit dan                  is required to form an Audit Committee and may
dapat membentuk Komite Lain yang ditetapkan                 form other Committees determined by the Ministry
oleh Kementerian BUMN dan Direksi PT Bank                   of SOEs and the Board of Directors of PT Bank
Rakyat Indonesia (Persero), Tbk selaku Pemegang             Rakyat Indonesia (Persero), Tbk as Shareholders.
Saham. Keanggotaan komite terdiri dari Ketua dan            Committee membership consists of the Chair and
Anggota yang diangkat dan diberhentikan oleh                Member who are appointed and dismissed by the
Dewan Komisaris. Komite-komite di bawah Dewan               Board of Commissioners. The committees under
Komisaris Perseroan per 31 Desember 2023 terdiri            the Company’s Board of Commissioners as of
atas Komite Audit, Komite Pemantau Risiko, dan              December 31, 2023 consist of the Audit Committee,
Komite Nominasi dan Remunerasi, yang bekerja                Risk Monitoring Committee, and Nomination and
secara mandiri dan independen serta bertanggung             Remuneration Committee, which work independently
jawab langsung kepada Dewan Komisaris. Sesuai               and report directly to the Board of Commissioners. In
dengan Peraturan Menteri Badan Usaha Milik Negara           accordance with Regulation of the Minister of State-
No. PER-12/MBU/2012 tentang Organ Pendukung                 Owned Enterprises No. PER-12/MBU/2012 concerning
Dewan Komisaris/Dewan Pengawas Badan Usaha Milik            Supporting Organs for the Board of Commissioners/
Negara. Dewan Komisaris melakukan evaluasi kinerja          Supervisory Board of State-Owned Enterprises.
komite setiap 1 (satu) tahun dengan menggunakan             The Board of Commissioners evaluates committee
metode yang ditetapkan Dewan Komisaris.                     performance every 1 (one) year using the method
                                                            determined by the Board of Commissioners.




356                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 357
Berdasarkan hasil evaluasi kinerja komite tahun 2023,        Based on the results of the 2023 committee
Dewan Komisaris berpendapat bahwa Komite-komite              performance evaluation, the Board of Commissioners
di bawah Dewan Komisaris telah melaksanakan tugas            is of the opinion that the committees under the Board
dan tanggung jawabnya masing-masing secara baik              of Commissioners have fulfilled their respective duties
dan telah memberikan masukan dan rekomendasi                 and responsibilities well and have provided significant
yang signifikan terhadap pelaksanaan tugas dan               input and recommendations on the implementation of
tanggung jawab pengawasan Dewan Komisaris.                   the Board of Commissioners’ supervisory duties and
                                                             responsibilities.


Penilaian Dewan Komisaris atas kinerja Komite Audit,         The Board of Commissioners’ assessment of the
Komite Pemantau Risiko, dan Komite Nominasi dan              performance of the Audit Committee, Risk Monitoring
Remunerasi tahun 2023 adalah sebagai berikut:                Committee and Nomination and Remuneration
                                                             Committee in 2023 is as follows:
1.   Penilaian Kinerja Komite Audit                          1. Performance Assessment of the Audit Committee
     Komite Audit menjalankan tanggung jawabnya                 The Audit Committee carries its responsibilities
     membantu tugas dan fungsi Dewan Komisaris                  to assist the duties and functions of the Board
     terutama      memastikan     efektivitas     sistem        of Commissioners, especially ensuring the
     pengendalian intern dan efektivitas pelaksanaan            effectiveness of the internal control system
     tugas eksternal auditor dan internal auditor,              and the effectiveness of carrying out the duties
     melakukan evaluasi dan memberikan pendapat,                of external auditors and internal auditors,
     saran serta rekomendasi kepada Dewan Komisaris             conducting evaluations and providing opinions,
     terhadap hasil audit Satuan Pengawasan Intern              suggestions and recommendations to the Board
     (SPI), serta melaksanakan tugas lain yang diberikan        of Commissioners on the results of audits of the
     Dewan Komisaris sepanjang masih dalam lingkup              Internal Audit Unit (SPI), as well as carry out other
     tugas dan kewajiban Dewan Komisaris berdasarkan            duties assigned by the Board of Commissioners as
     ketentuan peraturan perundang-undangan. Dalam              long as they are within the scope of the duties and
     rangka pelaksanaan tugas dan tanggung jawabnya,            obligations of the Board of Commissioners based
     Komite Audit berpedoman pada Piagam Komite                 on statutory provisions. In order to carry out its
     Audit dan Rencana Kerja dan Anggaran Komite                duties and responsibilities, the Audit Committee is
     Audit Tahun 2023.                                          guided by the Audit Committee Charter and the
                                                                2023 Audit Committee Work Plan and Budget.


     Komite Audit telah melakukan kegiatan kajian/              The Audit Committee has carried out study/review
     review dan memberikan tanggapan/pendapat/                  activities and provided responses/opinions/input/
     masukan/rekomendasi terhadap laporan kinerja               recommendations on the Company’s performance
     Perseroan, laporan hasil audit Satuan Pengendalian         reports, audit results reports from the Internal
     Intern dan auditor eksternal, serta hal-hal lain yang      Control Unit and external auditors, as well as other
     menjadi perhatian dan memerlukan persetujuan               matters that are of concern and require approval
     Dewan Komisaris, melaksanakan rapat komite dan             from the Board of Commissioners, held committee
     kunjungan kerja, serta mengikuti pendidikan dan            meetings and work visits, as well as attending
     pelatihan.                                                 education and training.


     Selama tahun 2023, Komite Audit telah melakukan            During 2023, the Audit Committee has held
     rapat dengan Komite Pemantau Risiko dan Komite             meetings with the Risk Monitoring Committee and
     Nominasi dan Remunerasi, Direktorat Keuangan               the Nomination and Remuneration Committee,
     dan Perencanaan Strategis, Satuan Pengawasan               the Directorate of Finance and Strategic Planning,
     Intern, serta divisi-divisi terkait, serta dengan          the Internal Audit Unit, and related divisions, as
     Dewan Komisaris. Hal tersebut sesuai dengan                well as with the Board of Commissioners. This is
     Rencana Kerja dan Anggaran Komite Audit                    in accordance with the 2023 Audit Committee
     tahun 2023 dengan tingkat kehadiran rata-rata              Work Plan and Budget with an average attendance
     mencapai 100%. Komite Audit telah memberikan               level of 100%. The Audit Committee has provided
     tanggapan, masukan dan rekomendasi atas hal-hal            responses, input and recommendations on
     strategis yang menjadi perhatian dan memerlukan            strategic matters that are of concern and require
     persetujuan dan rekomendasi Dewan Komisaris                approval and recommendations from the Board
     sesuai dengan bidang tugas Komite Audit, antara            of Commissioners in accordance with the Audit
     lain:                                                      Committee’s areas of duty, including:



PT Pegadaian | 2023 Annual Report                                                                                357
Page 358
Tata Kelola Perusahaan
Corporate Governance




   a. Laporan evaluasi kinerja Kantor Akuntan Publik       a. Public Accounting Firm performance evaluation
      tahun 2022 dan rekomendasi Kantor Akuntan               report in 2022 and Public Accounting Firm
      Publik tahun 2023;                                      recommendations in 2023;
   b. Evaluasi kinerja Perseroan dan evaluasi laporan      b. Evaluate the Company’s performance and
      audit SPI secara bulanan                                evaluate SPI audit reports on a monthly basis
   c. Evaluasi hasil audit auditor eksternal sesuai        c. Evaluate the results of the external auditor’s
      penugasan Dewan Komisaris;                              audit according to the assignment of the Board
                                                              of Commissioners;
   d. Review Perencanaan Audit Tahunan (PAT)               d. Annual Audit Planning Review (PAT) of the
      Satuan Pengawasan Intern (SPI) Tahun 2023;              Internal Audit Unit (SPI) in 2023;
   e. Tanggapan terhadap laporan manajemen                 e. Responses to management reports regarding
      tentang kinerja Perseroan secara berkala                the Company’s performance on a quarterly and
      triwulanan dan tahunan;                                 annual basis;
   f. Laporan pelaksanaan tugas Komite Audit tahun         f. Quarterly and annual reports on the
      2023 secara triwulanan dan tahunan; dan                 implementation of the Audit Committee’s
                                                              duties in 2023; and
   g. Tanggapan, masukan dan rekomendasi sesuai            g. Responses, input and recommendations are in
      dengan penugasan Dewan Komisaris.                       accordance with the assignments of the Board
                                                              of Commissioners.


   Selain itu, dalam rangka pelaksanaan tugas           Apart from that, in order to carry out the task of
   membantu tugas Dewan Komisaris untuk                 assisting the Board of Commissioners in obtaining
   mendapatkan informasi, klarifikasi dan gambaran      information, clarification and an overview of progress/
   atas kemajuan/perkembangan serta permasalahan        developments and problems faced by Regions and
   yang dihadapi Wilayah dan Cabang/Unit serta          Branches/Units as well as to attend KAP audit exit
   untuk menghadiri exit meeting audit KAP di           meetings in the regions, the Audit Committee has
   wilayah, Komite Audit telah melakukan kunjungan      conducted virtual working visits as well as physical
   kerja baik secara virtual maupun kunjungan fisik     visits to Regions and Branches/Units in accordance
   ke Wilayah dan Cabang/Unit sesuai dengan             with the assignment of the Board of Commissioners.
   penugasan Dewan Komisaris. Dalam rangka              In order to improve competency, the Audit Committee
   meningkatkan kompetensi, Komite Audit juga telah     has also participated in Education and Training
   mengikuti program Pendidikan dan Pelatihan.          programs.


   Pada tahun 2023, Dewan Komisaris menilai bahwa       In 2023, the Board of Commissioners assess that the
   tugas-tugas Komite Audit telah dilaksanakan          Audit Committee’s duties have been carried out well
   dengan baik dan telah sesuai dengan target yang      and are in accordance with the targets set in the 2023
   ditetapkan dalam Rencana Kerja dan Anggaran          Audit Committee Work Plan and Budget.
   Komite Audit tahun 2023.


2. Penilaian Kinerja Komite Pemantau Risiko             2. Performance Assessment of the Risk Monitoring
                                                           Committee
   Komite Pemantau Risiko mempunyai peranan                The Risk Monitoring Committee has very
   yang sangat penting terutama terkait tugas dan          important role, especially regarding its duties
   tanggung jawabnya membantu Dewan Komisaris              and responsibilities to assist the Board of
   dalam melakukan pemantauan dan evaluasi                 Commissioners in monitoring and evaluating
   pelaksanaan tugas Divisi Manajemen Risiko. Tujuan       the implementation of the Risk Management
   melakukan pemantauan tersebut agar memberikan           Division’s duties. The purpose of carrying out this
   rekomendasi kepada Dewan Komisaris, melakukan           monitoring is to provide recommendations to
   evaluasi tentang hasil pemantauan risiko. Hal           the Board of Commissioners, evaluate the results
   tersebut terutama mengenai kesesuaian antara            of risk monitoring. This primarily concerns the
   kebijakan dan strategi manajemen risiko Perseroan       suitability of the Company’s risk management
   dengan pelaksanaannya, serta melaksanakan tugas         policies and strategies with their implementation,
   lain yang diberikan Dewan Komisaris sepanjang           as well as carrying out other tasks assigned by




358                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 359
   masih dalam lingkup tugas dan kewajiban Dewan         the Board of Commissioners as long as they are
   Komisaris, khususnya di bidang Pemantauan             within the scope of the Board of Commissioners’
   Risiko serta berdasarkan ketentuan peraturan          duties and obligations, especially in the field of
   perundang-undangan yang berlaku.                      Risk Monitoring and based on the provisions of
                                                         applicable laws and regulations.


   Komite Pemantau Risiko berpedoman pada                The Risk Monitoring Committee is guided by
   Piagam Komite Pemantau Risiko, serta Rencana          the Risk Monitoring Committee Charter, as well
   Kerja dan Anggaran Komite Pemantau Risiko tahun       as the 2023 Risk Monitoring Committee Work
   2023 dalam melaksanakan tugas dan tanggung            Plan and Budget in carrying out its duties and
   jawabnya. Dewan Komisaris menilai bahwa Komite        responsibilities. The Board of Commissioners
   Pemantau Risiko telah melakukan rapat dengan          considers that the Risk Monitoring Committee
   Komite Audit, Komite Nominasi dan Remunerasi,         has held meetings with the Audit Committee,
   Direktorat Manajemen Risiko, Legal dan Kepatuhan,     Nomination      and    Remuneration     Committee,
   Direktorat Keuangan dan Perencanaan Strategis,        Directorate of Risk Management, Legal and
   Satuan Pengawasan Intern dan divisi-divisi terkait,   Compliance, Directorate of Finance and Strategic
   serta dengan Dewan Komisaris sesuai dengan            Planning, Internal Audit Unit and related divisions,
   Rencana Kerja dan Anggaran Komite Pemantau            as well as with the Board of Commissioners in
   Risiko tahun 2023 dengan tingkat kehadiran rata-      accordance with the Work Plan and the Risk
   rata mencapai 100%. Selain itu, Komite Pemantau       Monitoring Committee Budget for 2023 with
   Risiko telah memberikan pendapat, masukan             average attendance rate of 100%. In addition,
   dan rekomendasi yang signifikan kepada Dewan          the Risk Monitoring Committee has provided
   Komisaris sesuai dengan bidang tugas Komite           significant opinions, input and recommendations
   Pemantau Risiko, antara lain terkait:                 to the Board of Commissioners in accordance with
                                                         the Risk Monitoring Committee’s areas of duty,
                                                         including:
   a. Laporan hasil pemantauan profil risiko secara      a. Report on the results of risk profile monitoring
      triwulanan;                                            on quarterly basis;
   b. Laporan     Penerapan    Fungsi    Kepatuhan       b. Report on the Implementation of Compliance
      dan Penerapan Program Anti Pencucian                   Functions and Implementation of Anti-Money
      Uang, Pencegahan Pendanaan Terorisme,                  Laundering Programs, Prevention of Terrorism
      Pencegahan Pendanaan Proliferasi Senjata               Financing, Prevention of Funding for the
      Pemusnah Massal (APU, PPT, dan PPPSPM)                 Proliferation of Weapons of Mass Destruction
      secara bulanan                                         (APU, PPT and PPPSPM) on a monthly basis
   c. Standar operasional prosedur (SOP);                c. Standard operating procedures (SOP);
   d. Tanggapan terhadap laporan manajemen               d. Responses to management reports on company
      tentang kinerja perusahaan secara triwulanan           performance on a quarterly and annual basis;
      dan tahunan;
   e. Laporan pelaksanaan tugas Komite Pemantau          e. Report on the implementation of the duties of
      Risiko tahun 2023; dan                                the Risk Monitoring Committee in 2023; and
   f. Tugas-tugas lain sesuai dengan penugasan           f. Other duties as assigned by the Board of
      Dewan Komisaris.                                      Commissioners.


   Dalam rangka pelaksanaan tugas membantu               In order to fulfill its duties to assist the Board
   tugas Dewan Komisaris untuk mendapatkan               of Commissioners in obtaining information,
   informasi, klarifikasi dan gambaran atas kemajuan/    clarification and an overview of progress/
   perkembangan serta permasalahan yang dihadapi         developments and problems faced by Regions and
   Wilayah dan Cabang/Unit, Komite Pemantau Risiko       Branches/Units, the Risk Monitoring Committee has
   telah melakukan kunjungan kerja ke Wilayah dan        carried out working visits to Regions and Branches/
   Cabang/Unit baik secara virtual maupun kunjungan      Units both virtually and physically in accordance
   fisik sesuai dengan penugasan Dewan Komisaris.        with assignment of the Board of Commissioners. In
   Dalam rangka meningkatkan kompetensi, Komite          order to improve competency, the Risk Monitoring
   Pemantau Risiko juga telah mengikuti program          Committee has also participated in Education and
   Pendidikan dan Pelatihan.                             Training programs.




PT Pegadaian | 2023 Annual Report                                                                       359
Page 360
Tata Kelola Perusahaan
Corporate Governance




   Pada tahun 2023, Dewan Komisaris menilai                In 2023, the Board of Commissioners assess that
   bahwa tugas-tugas Komite Pemantau Risiko telah          the duties of the Risk Monitoring Committee
   dilaksanakan dengan baik dan telah sesuai dengan        have been carried out well and are in accordance
   target yang ditetapkan dalam Rencana Kerja dan          with the targets set in the 2023 Risk Monitoring
   Anggaran Komite Pemantau Risiko tahun 2023.             Committee Work Plan and Budget.


3. Penilaian Kinerja Komite Nominasi dan Remunerasi     3. Performance Assessment of the Nomination and
                                                           Remuneration Committee
   Komite Nominasi dan Remunerasi mempunyai                The Nomination and Remuneration Committee
   peranan yang sangat penting terutama terkait            has very important role, especially regarding its
   tugas dan tanggung jawabnya membantu                    duties and responsibilities to assist the Board
   Dewan Komisaris dalam melakukan kajian atas             of Commissioners in conducting review of the
   kebijakan pengendalian sumber daya manusia              Company’s human resources control policies.
   Perseroan. Selain itu juga Komite memberikan            Apart from that, the Committee also provides
   masukan sehubungan dengan kebijakan dan/atau            input regarding policies and/or decisions of the
   keputusan Direksi tentang perubahan Susunan             Board of Directors regarding changes to the
   Organisasi dan Tata Kelola sampai dengan 1 (satu)       Organizational Structure and Governance up to 1
   tingkat di bawah Direksi, mengidentifikasi hal-hal      (one) level below the Board of Directors, identifies
   yang memerlukan perhatian Dewan Komisaris,              matters that require the attention of the Board of
   melakukan evaluasi terhadap pelaksanaan asesmen         Commissioners, evaluates the implementation of
   dari asesor eksternal sesuai peraturan perundang-       assessments from external assessors in accordance
   undangan yang berlaku, serta melaksanakan tugas         with applicable laws and regulations, as well as
   lain yang diberikan Dewan Komisaris sepanjang           carrying out other duties assigned by the Board of
   masih dalam lingkup tugas dan kewajiban Dewan           Commissioners as long as they are still within the
   Komisaris berdasarkan ketentuan peraturan               scope of the duties and obligations of the Board
   perundang-undangan.                                     of Commissioners based on the provisions of laws
                                                           and regulations.


   Dalam melaksanakan tugas dan fungsinya, Komite          In carrying out its duties and functions, the
   Nominasi dan Remunerasi berpedoman pada                 Nomination and Remuneration Committee is
   Piagam Komite Nominasi dan Remunerasi, serta            guided by the Nomination and Remuneration
   Rencana Kerja dan Anggaran Komite Nominasi              Committee Charter, as well as the 2023 Nomination
   dan Remunerasi tahun 2023. Komite Nominasi dan          and Remuneration Committee Work Plan and
   Remunerasi telah melakukan rapat dengan Komite          Budget. The Nomination and Remuneration
   Audit, Komite Pemantau, Direktorat Human                Committee has held meetings with the Audit
   Capital, Direktorat Keuangan dan Perencanaan            Committee, Monitoring Committee, Human Capital
   Strategis dan divisi-divisi terkait, serta dengan       Directorate, Finance Directorate and Strategic
   Dewan Komisaris sesuai dengan Rencana Kerja             Planning and related divisions, as well as with the
   dan Anggaran Komite Nominasi dan Remunerasi             Board of Commissioners in accordance with the
   tahun 2023 dengan tingkat kehadiran rata-rata           2023 Nomination and Remuneration Committee
   mencapai mencapai 100%.                                 Work Plan and Budget with an average attendance
                                                           level reaching 100%.


   Selain itu, Komite Nominasi dan Remunerasi telah        In addition, the Nomination and Remuneration
   memberikan pendapat, masukan dan rekomendasi            Committee has provided significant opinions,
   yang signifikan kepada Dewan Komisaris sesuai           input and recommendations to the Board of
   dengan bidang tugas Komite Nominasi dan                 Commissioners in accordance with the Nomination
   Remunerasi, antara lain terkait:                        and Remuneration Committee’s duties, including:
   a. Sumber Daya Manusia;                                 a. Human Resources;
   b. Struktur Organisasi dan Tata Kerja;                  b. Organizational Structure and Work Procedures;
   c. Talent succession management;                        c. Talent succession management;
   d. Laporan pelaksanaan tugas Komite Nominasi            d. Report on the implementation of the duties of
      dan Remunerasi tahun 2023; dan                          the Nomination and Remuneration Committee
                                                              in 2023; and
   e. Tugas-tugas lain sesuai dengan penugasan             e. Other duties as assigned by the Board of
      Dewan Komisaris.                                        Commissioners.



360                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 361
     Dalam rangka pelaksanaan tugas membantu                 In order to carry out its duties to assist the Board
     tugas Dewan Komisaris untuk mendapatkan                 of Commissioners in obtaining information,
     informasi, klarifikasi dan gambaran atas kemajuan/      clarification and description of progress/
     perkembangan serta permasalahan yang dihadapi           developments as well as problems faced by
     Wilayah dan Cabang/Unit, Komite Nominasi dan            Regions and Branches/Units, the Nomination and
     Remunerasi telah melakukan kunjungan kerja              Remuneration Committee has carried out working
     baik virtual maupun kunjungan fisik ke Wilayah          visits, both virtual and physical, to Regions and
     dan Cabang/ Unit sesuai dengan penugasan                Branches/Units in accordance with assignment of
     Dewan Komisaris. Dalam rangka meningkatkan              the Board of Commissioners. In order to improve
     kompetensi, Komite Nominasi dan Remunerasi              competence, the Nomination and Remuneration
     juga telah mengikuti program Pendidikan dan             Committee has also participated in the Education
     Pelatihan.                                              and Training program.


     Pada tahun 2023, Dewan Komisaris menilai bahwa          In 2023, the Board of Commissioners assess that
     tugas-tugas Komite Nominasi dan Remunerasi              the duties of the Nomination and Remuneration
     telah dilaksanakan dengan baik dan telah sesuai         Committee have been carried out well and are
     dengan target yang ditetapkan dalam Rencana             in accordance with the targets set in the 2023
     Kerja dan Anggaran Komite Nominasi dan                  Nomination and Remuneration Committee Work
     Remunerasi tahun 2023.                                  Plan and Budget.


Komisaris Independen                                      Independent Commissioner

Komisaris Independen merupakan anggota Dewan              Independent Commissioners are members of the Board
Komisaris yang tidak memiliki hubungan keuangan,          of Commissioners who have no financial, management,
kepengurusan, kepemilikan saham dan/atau hubungan         share ownership and/or family relationships with
keluarga dengan anggota Dewan Komisaris, anggota          members of the Board of Commissioners, members of
Direksi dan/atau pemegang saham pengendali atau           the Board of Directors and/or controlling shareholders
dengan Perseroan yang mungkin menghalangi atau            or with the Company which may impede or impede
menghambat posisinya untuk bertindak independen           their position to act independently in accordance with
sesuai dengan prinsip-prinsip governansi korporat.        the corporate governance principles. The appointment
Pengangkatan Komisaris Independen diatur dalam            of Independent Commissioners is regulated in the
Peraturan Menteri BUMN No. PER-09/MBU/2012                Minister of SOEs Regulation No. PER-09/ MBU/2012
tentang Perubahan atas Peraturan Menteri Negara           concerning Amendments to the Regulation of
BUMN No. PER-01/MBU/2011 tentang Penerapan                the State Minister for SOEs No. PER-01/MBU/2011
Tata Kelola Perusahaan yang Baik (Good Corporate          concerning the Implementation of Good Corporate
Governance) pada Badan Usaha Milik Negara.                Governance in State-Owned Enterprises.


Kriteria Penentuan Komisaris Independen                   Criteria for Determining Independent
                                                          Commissioner

Kriteria penentuan Komisaris Independen berdasarkan       The     criteria     for     determining     Independent
Peraturan Otoritas Jasa Keuangan No. 33/                  Commissioners based on Financial Services Authority
POJK.04/2014 tentang Direksi dan Dewan Komisaris          Regulation Number: 33/POJK.04/2014 concerning
Emiten atau Perusahaan Publik adalah sebagai berikut:     Directors and Board of Commissioners of Issuers or
                                                          Public Companies are as follows:
1. Bukan merupakan orang yang bekerja atau                1. Not a person who works or has the authority and
   mempunyai wewenang dan tanggung jawab untuk                responsibility to plan, lead, control, or supervise
   merencanakan, memimpin, mengendalikan, atau                the activities of the issuer or public company within
   mengawasi kegiatan emiten atau perusahaan                  the last 6 (six) months except for reappointment
   publik tersebut dalam waktu 6 (enam) bulan                 as Independent Commissioner of the issuer or
   terakhir kecuali untuk pengangkatan kembali                public company in the following period.
   sebagai Komisaris Independen emiten atau
   perusahaan publik pada periode berikutnya.
2. Tidak mempunyai saham baik langsung maupun             2. Does not have shares, either directly or indirectly,
   tidak langsung pada emiten atau perusahaan                in the issuer or public company.
   publik tersebut.



PT Pegadaian | 2023 Annual Report                                                                              361
Page 362
Tata Kelola Perusahaan
Corporate Governance




3. Tidak mempunyai hubungan afiliasi dengan emiten    3. Has no affiliation with the issuer or public company,
   atau perusahaan publik, anggota Dewan Komisaris,      members of the board of commissioners, members
   anggota Direksi atau pemegang saham utama             of the board of directors or major shareholder of
   emiten atau perusahaan publik tersebut.               the issuer or public company.
4. Tidak mempunyai hubungan usaha baik langsung       4. Does not have a direct or indirect business
   maupun tidak langsung yang berkaitan dengan           relationship with the business of the issuer or
   usaha emiten atau perusahaan publik.                  public company.


Komposisi dan Jumlah Komisaris                        Composition and Number of Independent
Independen                                            Commissioners

Per 31 Desember 2023, jumlah Komisaris Independen     As of December 31, 2023, the number of Independent
Perseroan adalah 4 (empat) orang dari 8 (delapan)     Commissioners of the Company is 4 (four) people out
orang jumlah keseluruhan anggota Dewan Komisaris,     of the total number of 8 (eight) members of the Board
melebihi batas minimum jumlah Komisaris Independen    of Commissioners, exceeding the minimum limit for
yang ditetapkan dalam Pedoman dan Tata Tertib Kerja   the number of Independent Commissioners stipulated
Dewan Komisaris PT Pegadaian.                         in the Guidelines and Work Rules for the Board of
                                                      Commissioners of PT Pegadaian.


Adapun Komisaris Independen Perseroan per 31          The Company’s Independent Commissioners as of
Desember 2023, yaitu sebagai berikut:                 December 31, 2023, are as follows:
1. Sdr. Makmur Keliat diangkat berdasarkan Surat      1. Makmur Keliat was appointed based on the Decree
   Keputusan Menteri BUMN No. SK-59/MBU/02/2020          of the Minister of SOEs No. SK-59/MBU/02/2020
   tanggal 27 Februari 2020 untuk masa jabatan           dated February 27, 2020 for a term of office until
   hingga RUPS yang akan diselenggarakan di tahun        the GMS to be held in 2025. This position is the
   2025. Jabatan ini merupakan periode pertama.          first period.
2. Sdr.   Nezar    Patria  diangkat    berdasarkan    2. Nezar Patria was appointed based on the Decree
   Surat Keputusan Menteri BUMN No. SK-105/              of the Minister of SOEs No: SK-105/MBU/04/2022
   MBU/04/2022 dan Direktur Utama Perusahaan             and the President Director of the Limited Liability
   Perseroan (Persero) PT. Bank Rakyat Indonesia,        Company (Persero) PT. Bank Rakyat Indonesia,
   Tbk. selaku Para Pemegang Saham PT Pegadaian          Tbk. as Shareholders of PT Pegadaian No: 0014-
   No. 0014-DIR/ HCB/04/2022 tanggal 25 April            DIR/ HCB/04/2022 dated April 25, 2022 for a term
   2022 untuk masa jabatan hingga RUPS yang              of office until the GMS to be held in 2027. This
   akan diselenggarakan di tahun 2027. Jabatan ini       position is the first period.
   merupakan periode pertama.
3. Sdr. Yudi Priambodo P. diangkat berdasarkan        3. Yudi Priambodo P. was appointed based on
   Surat Keputusan Menteri BUMN No. SK-105/              the Decree of the Minister of SOEs No: SK105/
   MBU/04/2022 dan Direktur Utama Perusahaan             MBU/04/2022 and the President Director of the
   Perseroan (Persero) PT. Bank Rakyat Indonesia,        Limited Liability Company (Persero) PT. Bank
   Tbk. selaku Para Pemegang Saham PT Pegadaian          Rakyat Indonesia, Tbk. as Shareholders of PT
   No. 0014-DIR/HCB/04/2022 tanggal 25 April             Pegadaian No: 0014-DIR/HCB/04/2022 dated
   2022 untuk masa jabatan hingga RUPS yang              April 25, 2022 for a term of office until the GMS
   akan diselenggarakan di tahun 2027. Jabatan ini       to be held in 2027. This position is the first period.
   merupakan periode pertama.
4. Sdr. Muhammad Isnaini diangkat berdasarkan         4. Muhammad Isnaini was appointed based on
   Surat Keputusan Menteri BUMN No. SK-281/              the Decree of the Minister of SOEs No. SK-281/
   MBU/10/2023 dan Direktur Utama Perusahaan             MBU/10/2023 and President Director of PT. Bank
   Perseroan (Persero) PT. Bank Rakyat Indonesia,        Rakyat Indonesia, Tbk. as Shareholder of PT
   Tbk. selaku Pemegang Saham PT Pegadaian               Pegadaian No. 1068-DIR/HCB/10/2023 dated
   No. 1068-DIR/HCB/10/2023 tanggal 11 Oktober           October 11, 2023 for the term of office until the
   2023 untuk masa jabatan hingga RUPS yang              GMS to be held in 2028. This position is the first
   akan diselenggarakan di tahun 2028 Jabatan ini        term.
   merupakan periode pertama.




362                                                                      Laporan Tahunan 2023 | PT Pegadaian
Page 363
Pernyataan Independensi                                  Independence Statement

Komisaris Independen Perseroan telah membuat             The Company’s Independent Commissioner has made
Surat Pernyataan Independensi dan telah disampaikan      a Statement of Independence and has submitted it to
kepada OJK. Di samping membuat pernyataan                FSA. In addition to making statements of independence,
independensi, anggota Dewan Komisaris juga               members of the Board of Commissioners are also
berkewajiban untuk melapor apabila terjadi perubahan     obliged to report any changes in status that affect
status yang mempengaruhi independensinya serta           their independence and ensure that this practice has
memastikan praktik ini telah dilaksanakan sesuai         been carried out in accordance with GCG principles.
dengan prinsip Governansi Perusahaan.


                               Surat Pernyataan Independensi Komisaris Indepeden
                             Statement of Independence of Independent Commissioner

                     Makmur Keliat                                            Nezar Patria




                   Yudi PriambodoP.                                        Muhammad Isnaini




PT Pegadaian | 2023 Annual Report                                                                          363
Page 364
Tata Kelola Perusahaan
Corporate Governance




Direksi
Board of Directors

Direksi merupakan organ Perseroan yang bertanggung     The Board of Directors is an organ of the Company
jawab penuh atas pengurusan Perseroan untuk            that is fully responsible for the management of the
kepentingan dan tujuan Perseroan serta mewakili        Company both inside and outside the Court. Each
Perseroan baik di dalam maupun di luar Pengadilan.     member of the Board of Directors can carry out their
Masing-masing anggota Direksi dapat melaksanakan       duties and make decisions in accordance with the
tugas dan mengambil keputusan sesuai dengan            division of tasks and authority, but the implementation
pembagian tugas dan wewenangnya, namun                 of tasks by each member of the Board of Directors
pelaksanaan tugas oleh masing-masing anggota           remains a shared responsibility.
Direksi tetap merupakan tanggung jawab bersama.


Masa Jabatan Direksi                                   Term of Office of the Board of
                                                       Directors

Berdasarkan Board Manual Direksi yang dimiliki         Based on the Company’s Board Manual for the Board
Perseroan, masa jabatan anggota Direksi ditetapkan     of Directors, the term of office of members of the
5 (lima) tahun dan dapat diangkat kembali untuk 1      Board of Directors is set at 5 (five) years and can be
(satu) kali masa jabatan.                              reappointed for 1 (one) term of office.


Susunan dan Dasar Pengangkatan                         Term of Office of the Board of
Direksi Tahun 2023                                     Directors

Komposisi Direksi ditetapkan agar dapat memudahkan     The composition of the Board of Directors is
kemungkinan pengambilan keputusan secara efektif,      determined to facilitate the possibility of making
tepat dan cepat, serta dapat bertindak independen.     decisions effectively, precisely and quickly, as well
Selama tahun 2023, komposisi Direksi Perseroan         as being able to act independently. During 2023, the
mengalami 1 (satu) kali perubahan berdasarkan Surat    composition of the Company’s Board of Directors was
Keputusan Keputusan Menteri BUMN dan Direktur          underwent 1 (one) change based on the Decree of
Utama Perusahaan Perseroan (Persero) PT Bank           the Minister of SOEs and the President Director of PT
Rakyat Indonesia, TBK No. SK-164/MBU/06/2023 &         Bank Rakyat Indonesia, Tbk No. SK-164/MBU/06/2023
0629-DIR/HCB/06/2023, Keputusan Menteri BUMN           & 0629-DIR/HCB/06/2023, Decree of the Minister
dan Direktur Utama Perusahaan Perseroan (Persero) PT   of SOEs and President Director of PT Bank Rakyat
Bank Rakyat Indonesia, TBK No. SK-164/MBU/06/2023      Indonesia, Tbk No. SK-164/MBU/06/2023 & 0629-DIR/
& 0629-DIR/HCB/06/2023, dan Keputusan Menteri          HCB/06/2023, and Decree of the Minister of SOEs and
BUMN dan Direktur Utama Perusahaan Perseroan           the President Director of PT Bank Rakyat Indonesia,
(Persero) PT Bank Rakyat Indonesia, Tbk. No. SK-104/   Tbk. No. SK-104/MBU/04/2022 and No. 0013-DIR/
MBU/04/2022 dan No. 0013-DIR/HCB/04/2022.              HCB/04/2022.




364                                                                      Laporan Tahunan 2023 | PT Pegadaian
Page 365
Adapun kronologis perubahan susunan Direksi per 31             The chronology of changes to the composition of
Desember 2023, sebagai berikut:                                the Board of Directors as of December 31, 2023 is as
                                                               follows:
                            Kronologi Perubahan Susunan Direksi di Sepanjang Tahun 2023
                   Chronology of Changes in the Composition of the Board of Directors Throughout 2023

    Direksi yang Berhenti Menjabat           Direksi yang Baru Menjabat                        Keterangan
       Directors Ceased to Serve             Newly Appointed Directors                         Description
                                                                                Dialihkan penugasan menjadi Direktur
 Ferdian Timur Satyagraha
                                                                                Keuangan dan Perencanaan Strategis
 Direktur Keuangan dan Manajemen
                                                                                sejak 23 Juni 2023
 Risiko'
                                                                                Transferred to the position of Director of
 Director of Finance and Risk
                                                                                Finance and Strategic Planning since June
 Management
                                                                                23, 2023
                                                                                Diangkat menjadi Direktur Manajemen
                                        Udin Salahudin
                                                                                Risiko, Legal, dan Kepatuhan sejak tanggal
                                        Direktur Manajemen Risiko, Legal, dan
                                                                                23 Juni 2023
                                        Kepatuhan
                                                                                Appointed as Director of Risk
                                        Director of Risk Management, Legal
                                                                                Management, Legal and Compliance since
                                        and Compliance
                                                                                June 23, 2023

 Ridwan Arbian Syah
 Direktur Human Capital, Legal, dan                                             Diberhentikan dengan hormat sejak
 Compliance                                                                     tanggal 23 Juni 2023
 Director of Human Capital, Legal and                                           Honorably dismissed on June 23, 2023
 Compliance
                                                                                Diangkat menjadi Direktur Human Capital
                                        E.R.A. Taufiq
                                                                                sejak tanggal 23 Juni 2023
                                        Direktur Human Capital
                                                                                Appointed as Director of Human Capital
                                        Director of Human Capital
                                                                                since June 23, 2023



                                        Susunan Direksi per 31 Desember 2023
                              Composition of the Board of Directors as of December 31, 2023
                                                                                                                 Periode
     Nama               Jabatan                      Dasar Pengangkatan                       Masa Jabatan       Jabatan
     Name               Position                     Basis of Appointment                     Term of Office     Service
                                                                                                                  Period
                                        Keputusan Menteri BUMN dan Direktur Utama
                                        Perusahaan Perseroan (Persero) PT Bank Rakyat
                                        Indonesia, Tbk. No. SK-177/MBU/08/2022 & No.       22 Agustus 2022 -
 Damar Latri      Direktur Utama        1389-DIR/CSC/08/2022.                              RUPS Tahun 2027       Ke-2
 Setiawan         President Director    Decree of the Minister of SOEs and the President   August 22, 2022 –     2nd
                                        Director of PT Bank Rakyat Indonesia (Persero)     GMS in 2027
                                        Tbk. No. SK-177/MBU/08/2022 & No. 1389-DIR/
                                        CSC/08/2022.
                  Direktur Teknologi
                  Informasi dan
                                        Surat Keputusan Menteri BUMN No. SK-177/           22 Agustus 2022 -
                  Digital
 Teguh                                  MBU/08/2022 & No. 1389-DIR/CSC/08/2022.            RUPS Tahun 2027       Ke-2
                  Director of
 Wahyono                                Decree of Minister of SOEs No. SK-177/             August 22, 2022 –     2nd
                  Information
                                        MBU/08/2022 & No. 1389-DIR/CSC/08/2022             GMS in 2027
                  Technology and
                  Digital
                                        Surat Keputusan Menteri BUMN No. SK-58/            27 Februari 2020 -
                  Direktur Umum
 Gunawan                                MBU/02/2020 tanggal 27 Februari 2020.              RUPS Tahun 2025       Ke-1
                  Director of General
 Sulistyo                               Decree of Minister of SOEs No. SK-58/              February 27, 2020 –   1st
                  Affairs
                                        MBU/02/2020 dated February 27, 2020.               GMS in 2025




PT Pegadaian | 2023 Annual Report                                                                                       365
Page 366
Tata Kelola Perusahaan
Corporate Governance




                                            Susunan Direksi per 31 Desember 2023
                                  Composition of the Board of Directors as of December 31, 2023
                                                                                                                            Periode
      Nama                 Jabatan                          Dasar Pengangkatan                           Masa Jabatan       Jabatan
      Name                 Position                         Basis of Appointment                         Term of Office     Service
                                                                                                                             Period
                                            Keputusan Menteri BUMN dan Direktur Utama
                    Direktur Keuangan       Perusahaan Perseroan (Persero) PT Bank Rakyat
                    dan Perencanaan         Indonesia, Tbk No. SK-164/MBU/06/2023 & No.               23 Juni 2023 - RUPS
 Ferdian Timur      Strategis               0629-DIR/HCB/06/2023 tanggal 23 Juni 2023.                Tahun 2027            Ke-1
 Satyagraha         Director of Finance     Decree of the Minister of SOEs and the President          June 23, 2023 –       1st
                    and Strategic           Director of PT Bank Rakyat Indonesia (Persero)            GMS in 2027
                    Planning                Tbk No. SK-164/MBU/06/2023 & No. 0629-DIR/
                                            HCB/06/2023 dated June 23, 2023.
                                            Keputusan Menteri BUMN dan Direktur Utama
                    Direktur Jaringan,      Perusahaan Perseroan (Persero) PT Bank Rakyat
                    Operasi, dan            Indonesia, Tbk. No. SK-104/MBU/04/2022 dan No.            25 April 2022 -
 Eka                Penjualan               0013-DIR/HCB/04/2022                                      RUPS Tahun 2027       Ke-1
 Pebriansyah        Director of             Decree of the Minister of SOEs and the President          April 25, 2022 –      1st
                    Network, Operation      Director of PT Bank Rakyat Indonesia (Persero)            GMS in 2027
                    and Sales               Tbk. No. SK-104/MBU/04/2022 and No. 0013-
                                            DIR/HCB/04/2022
                    Direktur                Keputusan Menteri BUMN dan Direktur Utama
                    Pemasaran dan           Perusahaan Perseroan (Persero) PT Bank Rakyat
                    Pengembangan            Indonesia, Tbk. No. SK-104/MBU/04/2022 dan No.            25 April 2022 -
 Elvi Rofiqotul
                    Produk                  0013-DIR/HCB/04/2022                                      RUPS Tahun 2027       Ke-1
 Hidayah
                    Director of             Decree of the Minister of SOEs and the President          April 25, 2022 –      1st
                    Marketing               Director of PT Bank Rakyat Indonesia (Persero)            GMS in 2027
                    and Product             Tbk. No. SK-104/MBU/04/2022 and No. 0013-
                    Development             DIR/HCB/04/2022
                                            Keputusan Menteri BUMN dan Direktur Utama
                    Direktur
                                            Perusahaan Perseroan (Persero) PT Bank Rakyat
                    Manajemen
                                            Indonesia, Tbk Nomor : SK-164/MBU/06/2023 &               23 Juni 2023 -RUPS
                    Risiko, Legal, dan
 Udin                                       0629-DIR/HCB/06/2023 tanggal 23 Juni 2023.                Tahun 2028            Ke-1
                    Kepatuhan
 Salahudin**                                Decree of the Minister of SOEs and the President          June 23, 2023 –       1st
                    Director of Risk
                                            Director of PT Bank Rakyat Indonesia (Persero)            GMS in 2028
                    Management, Legal
                                            Tbk No: SK-164/MBU/06/2023 & 0629-DIR/
                    and Compliance
                                            HCB/06/2023 dated June 23, 2023.
                                            Surat Keputusan Keputusan Menteri BUMN dan
                                            Direktur Utama Perusahaan Perseroan (Persero)
                                            PT Bank Rakyat Indonesia, TBK No. SK-164/
                    Direktur Human                                                                    23 Juni 2023 -RUPS
                                            MBU/06/2023 & 0629-DIR/HCB/06/2023 tanggal
 E.R.A. Taufiq***   Capital                                                                           Tahun 2028            Ke-1
                                            23 Juni 2023.
                    Director of Human                                                                 June 23, 2023 –       1st
                                            Decree of the Minister of SOEs and the President
                    Capital                                                                           GMS in 2028
                                            Director of PT Bank Rakyat Indonesia (Persero)
                                            Tbk No: SK-164/MBU/06/2023 & 0629-DIR/
                                            HCB/06/2023 dated June 23, 2023.
 Keterangan:
 *Peralihan penugasan pada tanggal 23 Juni 2023 dari jabatan sebelumnya Direktur Keuangan dan Manajemen Risiko
 **Diangkat menjadi Direktur Manajemen Risiko, Legal, dan Kepatuhan pada tanggal 23 Juni 2023
 ***Diangkat menjadi Direktur Human Capital pada tanggal 23 Juni 2023
 Description:
 *Transfer of position on June 23, 2023 from the previous position of Director of Finance and Risk Management
 **Appointed as Director of Risk Management, Legal and Compliance on June 23, 2023
 ***Appointed as Director of Human Capital on June 23, 2023




366                                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 367
Informasi mengenai profil singkat masing-masing               Information on brief profile of each member of
anggota Direksi dapat dilihat pada bagian Profil              the Board of Directors can be seen in the Board of
Direksi, dalam bab Profil Perusahaan pada Laporan             Directors Profile section, in the Company Profile
Tahunan ini.                                                  chapter of this Annual Report.


Penilaian Kelayakan dan Kepatutan                             Fit and Proper Test of the Board of
Direksi                                                       Directors

Sesuai dengan Peraturan OJK No. 27/POJK.03/2016               In accordance with OJK Regulation No. 27/
tentang Uji Kemampuan dan Kepatutan (fit and proper           POJK.03/2016 concerning the fit and proper test
test) bagi Pihak Utama Lembaga Jasa Keuangan, calon           for Main Parties of Financial Services Institutions,
Direksi wajib lulus fit and proper test dan memperoleh        candidates for the Board of Directors must pass the
persetujuan dari OJK sebelum menjalankan tugas dan            fit and proper test and obtain approval from the OJK
fungsi dalam jabatannya. Adapun penjelasan status Uji         before carrying out their duties and functions in their
Kemampuan dan Kepatutan Direksi yang menjabat di              positions. The explanation of the status of the Fit and
akhir tahun 2023 dapat dijelaskan pada tabel di bawah         Proper Test of the Board of Directors who served until
ini.                                                          the end of 2023 can be explained in the table below.


          Nama                   Jabatan                       Persetujuan OJK Terkait Uji Kemampuan dan Kepatuhan
                                                     Status
          Name                   Position                        OJK Approval on the Capability and Compliance Test
                          Direktur Utama
                                                    Lulus     Surat OJK No. KEP-18/KDK.05/2022 tanggal 23 Mei 2022.
 Damar Latri Setiawan     President Director
                                                    Passed    OJK Letter No. KEP-18/KDK.05/2022 dated May 23, 2022.

                          Direktur Teknologi                  Surat OJK No. KEP-48/KDK.05/2022 tanggal 11 Oktober
 Teguh Wahyono            Informasi dan Digital     Lulus     2022
                          Director of Information   Passed    OJK Letter No. KEP-48/KDK.05/2022 dated October 11,
                          Technology and Digital              2022
                                                              Surat OJK No. KEP-89/KDK.05/2020 tanggal 03 Desember
                          Direktur Umum
 Gunawan Sulistyo                                   Lulus     2020
                          Director of General
                                                    Passed    OJK Letter No. KEP-89/KDK.05/2020 dated December 3,
                          Affairs
                                                              2020
                          Direktur Keuangan dan
 Ferdian Timur
                          Perencanaan Strategis     Lulus     Surat OJK No. KEP-19/KDK.05/2022 tanggal 23 Mei 2022.
 Satyagraha
                          Director of Finance       Passed    OJK Letter No. KEP-19/KDK.05/2022 dated May 23, 2022.
                          and Strategic Planning
                          Direktur Jaringan,
                          Operasi, dan Penjualan    Lulus     Surat OJK No. KEP-21/KDK.05/2022 tanggal 23 Mei 2022.
 Eka Pebriansyah
                          Director of Network,      Passed    OJK Letter No. KEP-21/KDK.05/2022 dated May 23, 2022.
                          Operation and Sales
                          Direktur Pemasaran
                          dan Pengembangan
 Elvi Rofiqotul Hidayah
                          Produk                    Lulus     Surat OJK No. KEP-20/KDK.05/2022 tanggal 23 Mei 2022.
                          Director of Marketing     Passed    OJK Letter No. KEP-20/KDK.05/2022 dated May 23, 2022.
                          and Product
                          Development
                          Direktur Manajemen
                          Risiko, Legal, dan                  Surat OJK No. KEP-9/KDK.06/2023 tanggal 7 November
                          Kepatuhan                 Lulus     2023.
 Udin Salahudin
                          Director of Risk          Passed    OJK Letter No. KEP-9/KDK.06/2023 dated November 7,
                          Management, Legal                   2023.
                          and Compliance
                          Direktur Human                      Surat OJK No. KEP-8/KDK.06/2023 tanggal 7 November
E.R.A. Taufiq             Capital                   Lulus     2023
                          Director of Human         Passed    OJK Letter No. KEP-8/KDK.06/2023 dated November 7,
                          Capital                             2023




PT Pegadaian | 2023 Annual Report                                                                                   367
Page 368
Tata Kelola Perusahaan
Corporate Governance




Pedoman dan Tata Tertib Kerja Direksi                   Work Guidelines and Charter of the
                                                        Board of Directors

Dalam melaksanakan tugas dan kewajibannya, Direksi      In conducting its duties and obligations, the Board
berpedoman pada BOD Charter yang telah ditetapkan       of Directors is guided by the BOD Charter which has
melalui melalui Peraturan Direksi No. 80 tahun 2022     been established through Regulation of the Board of
tanggal 30 November 2022 tentang BOD Charter.           Directors No. 80 of 2022 dated November 30, 2022
Adapun hal-hal yang diatur dalam Piagam Tata Tertib     concerning BOD Charter. The subjects regulated in the
Kerja Direksi (BOD Charter) terkait dengan Direksi      Board of Directors Charter (BOD Charter) are:
mencakup:
1. Prinsip Tugas Direksi dan Nilai-Nilai Utama          1.  Principles of Duties of the Board of Directors and
   Perseroan;                                               Main Values of the Company;
2. Persyaratan Direksi;                                 2. Requirements for the Board of Directors;
3. Pengangkatan dan Masa Jabatan Direksi;               3. Appointment and Term of Office of the Board of
                                                            Directors;
4. Pemberhentian dan Masa Pengunduran Diri Direksi;     4. Dismissal and Resignation Period for the Board of
                                                            Directors;
5. Tugas dan Kewajiban Direksi;                         5. Duties and Obligations of the Board of Directors;
6. Wewenang dan Hak Direksi;                            6. Authorities and Rights of the Board of Directors;
7. Etika Kerja dan Benturan Kepentingan Direksi;        7. Work Ethics and Conflicts of Interest of the Board
                                                            of Directors;
8. Mekanisme Kerja Direksi                              8. Working Mechanism of the Board of Directors
9. Rapat Direksi;                                       9. Meeting of the Board of Directors;
10. Laporan Direksi dan Evaluasi Kinerja Direksi;       10. Report of the Board of Directors and Performance
                                                            Evaluation of the Board of Directors;
11. Pertanggungjawaban Direksi;                         11. Accountability of the Board of Directors;
12. Program Pengenalan dan Pengembangan Direksi;        12. Introduction and Development Program of of the
                                                            Board of Directors;
13. Sekretaris Perusahaan dan Satuan Pengawasan         13. Corporate Secretary and Internal Audit Unit.
    Intern.


Tugas dan Tanggung Jawab Direksi                        Duties and Responsibilities of the
                                                        Board of Directors

Perseroan telah mengatur tugas dan tanggung jawab       The Company has regulated duties and responsibilities
dalam BOD Charter. Adapun tugas pokok Direksi,          in the BOD Charter. The main duties of the Board of
antara lain:                                            Directors include:
1. Direksi   wajib    melaksanakan    prinsip-prinsip   1. The Board of Directors is required to implement the
   Governansi Perusahaan dalam setiap kegiatan              principles of Good Corporate Governance in every
   usaha pada seluruh tingkatan atau jenjang                business activity at all levels of the organization
   organisasi.
2. Direksi bertugas menjalankan segala tindakan         2. The Board of Directors is in charge of carrying
   yang berkaitan dengan pengurusan Perseroan              out all actions related to the management of the
   untuk kepentingan Perseroan dan sesuai dengan           Company for the benefit of the Company and in
   maksud dan tujuan Perseroan serta mewakili              accordance with the purposes and objectives
   Perseroan baik di dalam maupun di luar pengadilan       of the Company and representing the Company
   tentang segala hal dan segala kejadian dengan           both inside and outside the court on all matters
   pembatasan-pembatasan sebagaimana diatur                and all events with limitations as stipulated in laws
   dalam peraturan perundang-undangan, Anggaran            and regulations, the Articles of Association and/or
   Dasar dan/atau Keputusan RUPS.                          GMS Decisions.
3. Dalam melaksanakan tugasnya, Direksi wajib           3. In carrying out their duties, the Board of Directors
   mencurahkan tenaga, pikiran, perhatian dan              must devote their energy, thoughts, attention
   pengabdiannya secara penuh pada tugas,                  and full dedication to the duties, obligations and
   kewajiban dan pencapaian tujuan Perseroan.              achievement of the Company’s goals.




368                                                                        Laporan Tahunan 2023 | PT Pegadaian
Page 369
4. Dalam melaksanakan tugasnya, Anggota Direksi            4. In carrying out their duties, Members of the Board
    harus mematuhi Anggaran Dasar Perseroan                    of Directors must comply with the Company’s
    dan peraturan perundang-undangan serta wajib               Articles of Association and laws and regulations and
    melaksanakan prinsip-prinsip profesionalisme,              must implement the principles of professionalism,
    efisiensi, transparansi, kemandirian, akuntabilitas,       efficiency,       transparency,        independence,
    pertanggungjawaban serta kewajaran.                        responsibility and fairness. accountability,
5. Dalam melindungi proses bisnis dan memastikan           5. In protecting business processes and ensuring fast
    penangannya cepat dan efektif agar Perseroan               and effective handling so that the Company can
    dapat segera memberikan layanan operasional                immediately provide operational services due to
    akibat dampak gangguan (disruption) yang                   the impact of disruptions that occur, the Board
    terjadi, maka Direksi menerapkan BCMS (Business            of Directors implements the BCMS (Business
    Continuity Management System) mengacu pada                 Continuity Management System) referring to the
    Pedoman BCMS (Business Continuity Management               latest BCMS (Business Continuity Management
    System) terkini.                                           System) Guidelines.
6. Setiap Anggota Direksi wajib dengan itikad baik         6. Each member of the Board of Directors must in
    dan penuh tanggung jawab menjalankan tugas                 good faith and with full responsibility carry out
    untuk kepentingan dan usaha Perseroan dengan               their duties for the interests and business of the
    mengindahkan peraturan perundang-undangan                  Company by observing the applicable laws and
    yang berlaku.                                              regulations.
7. Tindakan yang dilakukan oleh Anggota Direksi di         7. Actions taken by members of the Board of
    luar yang diputuskan oleh Rapat Direksi menjadi            Directors other than those decided by the Board of
    tanggung jawab pribadi yang bersangkutan                   Directors Meeting are the personal responsibility
    sampai dengan tindakan dimaksud disetujui oleh             of the person concerned until the said actions are
    Rapat Direksi.                                             approved by the Board of Directors Meeting.
8. Dalam rangka mendukung efektivitas pelaksanaan          8. In order to effectively support the implementation
    tugas dan tanggung jawabnya, Direksi dapat                 of their duties and responsibilities, the Board of
    membentuk Komite.                                          Directors may form a Committee.
9. Direksi menyusun dan melaksanakan rencana               9. The Board of Directors prepares and implements
    kegiatan dalam rangka meningkatkan Literasi                activity plans in order to increase Financial Literacy
    Keuangan dan Inklusi Keuangan.                             and Financial Inclusion.
10. Direksi menyusun dan melaporkan laporan harta          10. The Board of Directors compiles and reports on
    kekayaan penyelenggara negara (LHKPN).                     the wealth of state administrators (LHKPN).
11. Direksi menyusun Rencana Aksi Keuangan                 11. The Board of Directors prepares a Sustainable
    Berkelanjutan (RAKB).                                      Financial Action Plan (RAKB).
12. Direksi wajib meminta persetujuan RUPS untuk:          12. The Board of Directors must seek approval from
                                                               the GMS for:
    a. Mengalihkan kekayaan Perseroan; atau                    a. Transferring the Company’s assets; or
    b. Menjadikan jaminan utang kekayaan Perseroan             b. Making collateral for the Company’s debt assets
        yang merupakan lebih dari 50% (lima puluh                  which are more than 50% (fifty percent) of the
        persen) jumlah kekayaan bersih Perseroan                   Company’s net worth in 1 (one) transaction or
        dalam 1 (satu) transaksi atau lebih, baik yang             more, whether related to one another or not.
        berkaitan satu sama lain maupun tidak.
13. Dalam      rangka     melaksanakan       kebijakan     13. In order to implement the Company’s management
    kepengurusan Perseroan, apabila tidak ditetapkan           policies, unless otherwise determined by the Board
    lain oleh Direksi, Direktur Utama berhak dan               of Directors, the President Director has the right
    berwenang bertindak untuk dan atas nama Direksi            and authority to act for and on behalf of the Board
    serta mewakili Perseroan dengan ketentuan semua            of Directors and represent the Company provided
    tindakan Direktur Utama dimaksud telah disetujui           that all the actions of the President Director have
    oleh Rapat Direksi.                                        been approved by the Board of Directors meeting.
14. Direksi menjaga kerahasiaan informasi yang             14. The Board of Directors maintains the confidentiality
    diperoleh sewaktu menjabat sebagai Anggota                 of information obtained while serving as a Member
    Direksi sesuai dengan peraturan perundang-                 of the Board of Directors in accordance with the
    undangan yang berlaku.                                     applicable laws and regulations.




PT Pegadaian | 2023 Annual Report                                                                               369
Page 370
Tata Kelola Perusahaan
Corporate Governance




Dalam melaksanakan tugasnya, Direksi berkewajiban/    In carrying out its duties, the Board of Directors is
bertanggung jawab untuk:                              obliged/ responsible for:
1. Mengusahakan dan menjamin terlaksananya usaha      1. Seek and guarantee the implementation of the
   dan kegiatan Perseroan sesuai dengan maksud            Company’s business and activities in accordance
   dan tujuan serta kegiatan usahanya;                    with the aims and objectives and business
                                                          activities;
2. Menyiapkan pada waktunya Rencana Jangka            2. Prepare in time the Company’s Long Term
   Panjang Perseroan, Rencana Kerja dan Anggaran          Plan, the Company’s Work Plan and Budget,
   Perseroan, dan Perseroan serta menyampaikannya         and the Company’s and submit it to the Board
   kepada Dewan Komisaris dan Pemegang Saham              of Commissioners and Shareholders to obtain
   untuk mendapatkan pengesahan RUPS;                     approval from the GMS;
3. Memberikan penjelasan kepada RUPS mengenai         3. Provide an explanation to the GMS regarding the
   Rencana Jangka Panjang Perseroan dan Rencana           Company’s Long Term Plan and the Company’s
   Kerja dan Anggaran Perseroan;                          Work Plan and Budget;
4. Membuat Daftar Pemegang Saham, Daftar Khusus,      4. Make a Register of Shareholders, Special Register,
   Risalah RUPS dan Risalah Rapat Direksi;                Minutes of GMS and Minutes of Board of Directors
                                                          Meetings;
5. Membuat      Laporan    Tahunan    dan   laporan   5. Making Annual Report and sustainability report as
    keberlanjutan sebagai wujud pertanggungjawaban        a form of accountability for the management of
    pengurusan Perseroan, serta dokumen keuangan          the Company, as well as the Company’s financial
    Perseroan bagaimana dimaksud dalam Undang-            documents as referred to in the Law on Company
    Undang tentang Dokumen Perseroan;                     Documents;
6. Menyusun Laporan Keuangan berdasarkan Standar      6. Prepare Financial Statements based on Financial
    Akuntansi Keuangan dan menyerahkan kepada             Accounting Standards and submit them to Public
    Akuntan Publik untuk diaudit;                         Accountants for auditing;
7. Menyampaikan      Laporan     Tahunan  termasuk    7. Submitting the Annual Report including the
    Laporan Keuangan kepada RUPS untuk disetujui          Financial Statements to the GMS for approval and
    dan disahkan serta laporan mengenai hak-hak           ratification as well as a report on the Company’s
    Perseroan yang tidak tercatat dalam pembukuan         rights that are not recorded in the books, among
    antara lain sebagai akibat penghapusbukuan            others, as a result of writing off receivables;
    piutang;
8. Memberikan penjelasan kepada RUPS mengenai         8. Provide an explanation to the GMS on the Annual
    Laporan Tahunan;                                     Report;
9. Menyampaikan Neraca dan Laporan Laba Rugi          9. Delivering the Balance Sheet and Profit and Loss
    yang telah disahkan oleh RUPS kepada Menteri         Report which has been approved by the GMS to the
    yang membidangi Hukum dan Hak Asasi Manusia          Minister of Law and Human Rights in accordance
    sesuai dengan ketentuan peraturan perundang-         with the provisions of the laws and regulations;
    undangan;
10. Menyampaikan laporan perubahan susunan            10. Submit a report on changes in the composition of
    Pemegang Saham, Direksi dan Dewan Komisaris           Shareholders, the Board of Directors and Board of
    kepada Menteri yang membidangi Hukum dan Hak          Commissioners to the Minister of Law and Human
    Asasi Manusia Republik Indonesia;                     Rights of the Republic of Indonesia;
11. Memelihara Daftar Pemegang Saham, Daftar          11. Maintain the Register of Shareholders, Special
    Khusus, Risalah RUPS, Risalah Rapat Dewan             Register, Minutes of GMS, Minutes of Board of
    Komisaris dan Risalah Rapat Direksi, Laporan          Commissioners and Board of Directors Meetings,
    Tahunan dan dokumen keuangan Perseroan;               Annual Report and Company financial documents;
12. Menyimpan di tempat kedudukan Perseroan yaitu     12. Keep at the domicile of the Company, namely the
    Daftar Pemegang Saham, Daftar Khusus, Risalah         Register of Shareholders, Special Register, Minutes
    RUPS, Risalah Rapat Dewan Komisaris dan Risalah       of GMS, Minutes of Board of Commissioners and
    Rapat Direksi, Laporan Tahunan dan dokumen            Board of Directors Meetings, Annual Report and
    keuangan Perseroan serta dokumen Perseroan            Company financial documents and other Company
    lainnya;                                              documents;
13. Menyusun sistem akuntansi sesuai dengan Standar   13. Develop an accounting system in accordance with
    Akuntansi Keuangan dan berdasarkan prinsip-           Financial Accounting Standards and based on
    prinsip pengendalian intern, terutama fungsi          the principles of internal control, especially the
    pengurusan, pencatatan, penyimpanan, dan              functions of management, recording, storage and
    pengawasan;                                           supervision;


370                                                                     Laporan Tahunan 2023 | PT Pegadaian
Page 371
14. Memberikan laporan berkala menurut cara dan         14. Provide periodic reports according to the method
    waktu sesuai dengan ketentuan yang berlaku, serta       and time in accordance with applicable regulations,
    laporan lainnya setiap kali diminta oleh Dewan          as well as other reports whenever requested by the
    Komisaris dan/ atau Pemegang Saham;                     Board of Commissioners and/or Shareholders;
15. Menyiapkan susunan organisasi Perseroan lengkap     15. Prepare the organizational structure of the
    dengan perincian dan tugasnya;                          Company complete with details and duties;
16. Memberikan penjelasan tentang segala hal yang       16. Provide an explanation of all matters that are
    ditanyakan atau yang diminta anggota Dewan              asked or requested by members of the Board of
    Komisaris dan Para Pemegang Saham;                      Commissioners and Shareholders;
17. Menyusun dan menetapkan blue print organisasi       17. Arrange and determine the blueprint of the
    Perseroan;                                              Company’s organization;
18. Menjalankan kewajiban-kewajiban lainnya sesuai      18. Carry out other obligations in accordance with the
    dengan ketentuan yang diatur dalam Anggaran             provisions stipulated in the Articles of Association
    Dasar dan yang ditetapkan oleh RUPS berdasarkan         and determined by the GMS based on laws and
    peraturan perundang-undangan;                           regulations;
19. Memenuhi permintaan dan pengaksesan data            19. Fulfilling requests for and accessing the Company’s
    dan dokumen Perseroan yang disampaikan oleh             data and documents submitted by Series A
    Pemegang Saham Seri A Dwiwarna;                         Dwiwarna Shareholders;
20. Menyusun piagam/pedoman dan tata tertib kerja       20. Prepare the charter/guidelines and work rules of
    Direksi (BOD Charter);                                  the Board of Directors (BOD Charter);
21. Menetapkan pedoman dan/atau kebijakan tata          21. Establish guidelines and/or policies for managing
    kelola kegiatan investasi setelah terlebih dahulu       investment activities after first obtaining approval
    mendapatkan persetujuan Dewan Komisaris.                from the Board of Commissioners.


Wewenang Direksi antara lain meliputi:                  Authorities of the Board of Directors include:
1. Menetapkan kebijakan kepengurusan Perseroan          1. Establish policies on the management of the
   dengan ketentuan bahwa terhadap kebijakan di            Company with the provision that policies in the
   bidang Akuntansi dan Keuangan, Pengembangan             f ields of Accounting and Finance, Development
   dan Investasi, Operasional, Pemasaran, Produk dan       and Investment, Operations, Marketing, Products
   Komunikasi, Informasi Teknologi, Pengadaan dan          and Communications, Information Technology,
   Logistik, Sumber Daya Manusia dan Culture, Tata         Procurement and Logistics, Human Resources
   Kelola Terintegrasi termasuk Manajemen Risiko,          and Culture, Integrated Governance including
   Kepatuhan dan Audit, Hukum, ESG (Environmental,         Risk Management, Compliance and Audit, Law,
   Social and Governance), Program Kemitraan dan           ESG (Environmental, Social and Governance),
   Bina Lingkungan, serta kebijakan dan strategis          Partnership     and    Community       Development
   lainnya agar selalu selaras dan sesuai dengan           Programs, as well as other policies and strategies
   kebijakan dan peraturan yang berlaku pada               so that they are always aligned and in accordance
   pemegang Saham Seri B terbanyak, Direksi wajib          with the policies and regulations that apply to the
   berpedoman pada kebijakan yang ditetapkan oleh          holder of the most Series B Shares, the Board of
   Pemegang Saham Seri A Dwiwarna atau yang                Directors, must be guided by the policies set by
   diberikan kuasa;                                        the Holder Series A Dwiwarna share or authorized;
2. Mengatur penyerahan kekuasaan Direksi kepada         2. Regulate the transfer of authority of the Board
   seorang atau beberapa orang Anggota Direksi             of Directors to one or several members of the
   untuk mengambil keputusan atas nama Direksi             Board of Directors to make decisions on behalf of
   atau mewakili Perseroan di dalam dan di luar;           the Board of Directors or represent the Company
                                                           inside and outside;
3. Mengatur penyerahan kekuasaan Direksi kepada         3. Regulate the transfer of powers of the Board of
   seorang atau beberapa orang pekerja Perseroan           Directors to one or several employees of the
   baik sendiri-sendiri maupun bersama-sama atau           Company either individually or jointly or to other
   kepada orang lain, untuk mewakili Perseroan di          people, to represent the Company inside and
   dalam dan di luar Pengadilan;                           outside the Court;
4. Mengatur       ketentuan-ketentuan       tentang     4. Regulates provisions regarding the Company’s
   kepegawaian Perseroan termasuk penetapan gaji,          employment including the determination of salary,
   pensiun atau jaminan hari tua dan penghasilan lain      pension or old age benefits and other income for
   bagi pekerja Perseroan berdasarkan peraturan            Company employees based on applicable laws




PT Pegadaian | 2023 Annual Report                                                                           371
Page 372
Tata Kelola Perusahaan
Corporate Governance




   perundang-undangan yang berlaku, dengan                   and regulations, with provisions for determining
   ketentuan penetapan gaji, pensiun atau jaminan            salaries, pensions or old age benefits and other
   hari tua dan penghasilan lain bagi pekerja                income for employees that exceed the stipulated
   yang melampaui kewajiban yang ditetapkan                  obligations laws and regulations, must obtain prior
   peraturan perundang-undangan, harus mendapat              approval from the GMS;
   persetujuan terlebih dahulu dari RUPS;
5. Mengangkat      dan    memberhentikan     pekerja    5. Appoint and dismiss the Company’s employees
   Perseroan berdasarkan peraturan kepegawaian             based on the Company’s employment regulations
   Perseroan dan peraturan perundang-undangan              and applicable laws and regulations;
   yang berlaku;
6. Mengangkat dan memberhentikan Sekretaris             6. Appoint and dismiss the Corporate Secretary;
   Perseroan;
7. Melakukan segala tindakan dan perbuatan              7.   Carry out all other actions and actions regarding
   lainnya mengenai pengurusan maupun pemilikan              the management and ownership of the Company’s
   kekayaan Perseroan, mengikat Perseroan dengan             assets, bind the Company with other parties and/
   pihak lain dan/atau pihak lain dengan Perseroan,          or other parties with the Company, and represent
   serta mewakili perseroan di dalam dan di luar             the company inside and outside the court on
   pengadilan tentang segala hal dan segala kejadian,        all matters and all events, with restrictions as
   dengan pembatasan-pembatasan sebagaimana                  stipulated in the regulations laws and regulations,
   diatur dalam peraturan perundang-undangan,                Articles of Association and/or GMS Resolutions.
   Anggaran Dasar dan/atau Keputusan RUPS.


Independensi Direksi                                    Independence of the Board of
                                                        Directors

Dalam menjalankan tugas dan tanggung jawabnya,          In carrying out their duties and responsibilities, each
Setiap anggota Direksi bertindak secara independen      member of the Board of Directors acts independently
dalam melaksanakan fungsi dan tugasnya baik secara      in carrying out their functions and duties both
individual maupun kolegial. Selama tahun 2023,          individually and collegially. During 2023 all members
seluruh anggota Direksi tidak merangkap jabatan         of the Board of Directors do not hold concurrent
yang dilarang oleh peraturan perundang-undangan         positions which are prohibited by applicable laws and
yang berlaku tentang pelaksanaan Governansi             regulations regarding the implementation of GCG. The
Perusahaan. Pernyataan tidak memiliki benturan          statement of not having a conflict of interest is signed
kepentingan ditandatangani pada awal pengangkatan       at the start of his appointment as Director and is
sebagai Direktur dan diperbaharui setiap awal tahun     renewed at the beginning of each year as a statement
sebagai pernyataan bahwa anggota Direksi maupun         that members of the Board of Directors and their
keluarganya tidak mempunyai kepemilikan saham           families do not own shares or become management
maupun menjadi pengurus pada Perseroan maupun           of the Company or business activities related either
kegiatan usaha yang berkaitan baik secara langsung      directly or indirectly to the Company’s line of business.
maupun tidak langsung dengan bidang usaha
Perseroan.


Pembagian Tugas dan Tanggung                            Division of Duties and Responsibilities
Jawab

Pembagian tugas masing-masing Direksi berdasarkan       Division of duties of each Director is based on the
Keputusan Direksi tentang Pembagian Tugas dan           Decree of the Board of Directors on the Division of
Tanggung Jawab Direksi serta Senior Executive Vice      Duties and Responsibilities of the Board of Directors
President (SEVP), dengan rincian sebagai berikut:       and Senior Executive Vice President (SEVP), with the
                                                        following details:




372                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 373
    Nama           Jabatan                                             Pembagian Tugas
    Name           Position                                            Division of Duties
                                    Tugas dan Tanggung Jawab Direktur Utama pada Prinsip terdiri namun tidak terbatas
                                    pada:
                                    1. Mengarahkan, mengevaluasi, dan mengkoordinasikan pelaksanaan pengurusan
                                       Perseroan sebagaimana dalam Anggaran Dasar, Keputusan RUPS dan Peraturan
                                       Perundang-Undangan;
                                    2. Mengkoordinasikan kebijakan dan strategi Unit Kerja di bawah supervisi dan
                                       pembinaan Direktur Utama;
                                    3. Melaksanakan monitoring dan evaluasi kegiatan Direktur Pembina Wilayah;
                                    4. Melakukan supervisi dan pembinaan terhadap seluruh Direktorat;
                                    5. Melakukan supervisi dan pembinaan terhadap seluruh Direktorat dan Unit Kerja
                                       dengan fokus sebagai berikut:
                                       a. Sub Direktorat Satuan Pengawasan Intern
                                       b. Sub Direktorat Transformation Office
                                       c. Sekretariat Perusahaan
 Damar Latri   Direktur Utama
 Setiawan      President Director
                                    President Director's Duties and Responsibilities in Principle consist but are not limited
                                    to:
                                    1. Directing, evaluating, and coordinating the implementation of the Company's
                                        management as stated in the Articles of Association, GMS Decisions and Laws and
                                        Regulations
                                    2. Coordinate the policies and strategies of the Work Units under the supervision and
                                        guidance of the President Director
                                    3. Carry out monitoring and evaluation of the activities of the Director of Regional
                                        Development
                                    4. Supervise and develop all Directorates and Work Units
                                    5. Supervise and develop all Directorates and Work Units with the following focus:
                                        a. Internal Audit Unit
                                        b. Transformation Office
                                        c. Corporate Secretariat
                                    Tugas dan tanggung jawab Direktur Teknologi Informasi dan Digital terdiri dari namun
                                    tidak terbatas pada:
                                    1. Mengarahkan, mengevaluasi, dan mengkoordinasikan pelaksanaan kebijakan dan
                                       strategi di bidang Teknologi Informasi dan Digital, dalam rangka mencapai tujuan
                                       perusahaan sesuai Anggaran Dasar.
                                    2. Mengatur tata kerja organisasi di bawahnya serta melakukan supervisi dan
                                       pembinaan terhadap Unit Kerja yang terdiri dari:
                                        a. Divisi Strategi, Arsitektur dan Perencanaan TI
               Direktur
                                        b. Divisi Operasional dan Infrastruktur TI
               Teknologi
                                        c. Divisi Pengembangan Aplikasi TI
               Informasi dan
                                        d. Divisi IT Security
 Teguh         Digital
 Wahyono       Director of
                                    Duties and responsibilities of the Director of Information Technology and Digital consist
               Information
                                    of but are not limited to:
               Technology and
                                    1. Direct, evaluate and coordinate the implementation of policies and strategies
               Digital
                                       in Information Technology and Digital, in order to achieve company goals in
                                       accordance with the Articles of Association.
                                    2. Manage the work procedures of the organization as well as supervise and provide
                                       guidance to the Work Unit which consists of:
                                        a. IT Strategy, Architecture and Planning Division
                                        b. IT Operations and Infrastructure Division
                                        c. IT Application Development Division
                                        d. IT Security Division




PT Pegadaian | 2023 Annual Report                                                                                          373
Page 374
Tata Kelola Perusahaan
Corporate Governance




      Nama           Jabatan                                          Pembagian Tugas
      Name           Position                                         Division of Duties
                                   Tugas dan tanggung jawab Direktur Umum terdiri dari namun tidak terbatas pada:
                                   1. Mengarahkan, mengevaluasi, dan mengkoordinasikan pelaksanaan kebijakan dan
                                      strategi di bidang Hukum, Manajemen Aset Tetap serta Pengadaan dan Logistik
                                      dalam rangka mencapai tujuan Perusahaan sesuai Anggaran Dasar Perusahaan.
                                   2. Mengarahkan tata kerja organisasi dibawahnya serta melakukan supervisi &
                                      pembinaan terhadap Unit Kerja yang terdiri dari:
                                      a. Divisi Hukum
                                      b. Divisi Manajemen Aset Tetap
                                      c. Divisi Pengadaan dan Logistik
                 Direktur Umum
 Gunawan
                 Director of       Duties and responsibilities of the Director of General Affair consist of but are not
 Sulistyo
                 General Affairs   limited to:
                                   1. Direct, evaluate and coordinate the implementation of policies and strategies in
                                       Law, Fixed Asset Management as well as Procurement and Logistics in order to
                                       achieve the Company's objectives in accordance with the Company's Articles of
                                       Association.
                                   2. Direct the work procedures of the organization as well as supervise & coach the
                                       Work Units which consists of:
                                       a. Legal Division
                                       b. Fixed Asset Management Division
                                       c. Procurement and Logistics Division
                                   Tugas dan tanggung jawab Direktur Keuangan dan Perencanaan Strategis terdiri
                                   namun tidak terbatas pada:
                                   1. Mengarahkan, mengevaluasi, dan mengkoordinasikan pelaksanaan kebijakan
                                      dan strategi di bidang Keuangan, Perencanaan Strategi, dan Manajemen Kinerja
                                      Perusahaan dalam rangka mencapai tujuan Perusahaan sesuai dengan Anggaran
                                      Dasar Perusahaan;
                                   2. Mengatur tata kerja organisasi di bawahnya serta melakukan supervisi dan
                                      pembinaan terhadap Unit Kerja yang terdiri dari:
                                      a. Divisi Perencanaan Strategis;
                 Direktur
                                      b. Divisi Akuntansi;
                 Keuangan dan
                                      c. Divisi Tresuri;
                 Perencanaan
                                      d. Divisi Manajemen Kinerja Perusahaan.
 Ferdian Timur   Strategis
 Satyagraha      Director of
                                   Duties and responsibilities of the Director of Finance and Strategic Planning consist of
                 Finance and
                                   but are not limited to:
                 Strategic
                                   1. Direct, evaluate and coordinate the implementation of policies and strategies in
                 Planning
                                      Finance, Strategic Planning, and Company Performance Management in order to
                                      achieve the Company's objectives in accordance with the Company's Articles of
                                      Association;
                                   2. Manage the work procedures of the organization and supervise and provide
                                      guidance to the Work Unit which consists of:
                                      a. Strategic Planning Division;
                                      b. Accounting Division;
                                      c. Treasury Division;
                                      d. Company Performance Management Division.




374                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 375
     Nama              Jabatan                                            Pembagian Tugas
     Name              Position                                           Division of Duties
                                       Tugas dan tanggung jawab Direktur Jaringan Operasi dan Penjualan terdiri namun tidak
                                       terbatas pada:
                                       1. Mengarahkan, mengevaluasi, dan mengkoordinasikan pelaksanaan kebijakan dan
                                          strategi di bidang Jaringan, Operasi dan Penjualan, dalam rangka mencapai tujuan
                                          perusahaan sesuai Anggaran Dasar Perusahaan;
                                       2. Mengatur tata kerja organisasi di bawahnya serta melakukan supervisi dan
                                          pembinaan terhadap Unit Kerja yang terdiri dari:
                                          a. Divisi Jaringan dan Operasional
                  Direktur Jaringan,      b. Divisi Penjualan
                  Operasi, dan            c. Divisi Hubungan Kelembagaan
                  Penjualan               d. Divisi Tanggung jawab Sosial dan Lingkungan
 Eka
                  Director of
 Pebriansyah
                  Network,             Duties and responsibilities of the Director of Network, Operations, and Sales consist of
                  Operations and       but are not limited to:
                  Sales                1. Direct, evaluate and coordinate the implementation of policies and strategies in
                                          the areas of Network, Operations and Sales, in order to achieve company goals in
                                          accordance with the Company's Articles of Association;
                                       2. Manage the work procedures of the organization as well as supervise and provide
                                          guidance to the Work Unit which consists of:
                                          a. Network and Operations Division
                                          b. Sales Division
                                          c. Institutionals Relation Division
                                          d. Social and Environmental Responsibility Division
                                       Tugas dan tanggung jawab Direktur Pemasaran dan Pengembangan Produk terdiri
                                       namun tidak terbatas pada:
                                       1. Mengarahkan, mengevaluasi, dan mengkoordinasikan pelaksanaan kebijakan dan
                                          strategi di bidang Pemasaran dan Pengembangan Produk, dalam rangka mencapai
                                          tujuan perusahaan sesuai Anggaran Dasar Perusahaan.
                                       2. Mengatur tata kerja organisasi di bawahnya serta melakukan supervisi dan
                                          pembinaan terhadap Unit Kerja yang terdiri dari:
                                          a. Divisi Produk Gadai
                                          b. Divisi Produk Emas
                  Direktur
                                          c. Divisi Usaha Syariah
                  Pemasaran dan
                                          d. Divisi Produk Mikro Fidusia
                  Pengembangan
                                          e. Divisi Pemasaran
 Elvi Rofiqotul   Produk
 Hidayah          Director of
                                       Duties and responsibilities of the Director of Marketing and Product Development
                  Marketing
                                       consist of but are not limited to:
                  and Product
                                       1. Direct, evaluate and coordinate the implementation of policies and strategies in the
                  Development
                                          field of Marketing and Product Development, in order to achieve company goals in
                                          accordance with the Company's Articles of Association.
                                       2. Manage the work procedures of the organization as well as supervise and provide
                                          guidance to the Work Unit which consists of:
                                          a. Pawn Products Division
                                          b. Gold Products Division
                                          c. Sharia Business Division
                                          d. Micro Fiduciary Products Division
                                          e. Marketing Division




PT Pegadaian | 2023 Annual Report                                                                                           375
Page 376
Tata Kelola Perusahaan
Corporate Governance




      Nama          Jabatan                                           Pembagian Tugas
      Name          Position                                          Division of Duties
                                    Tugas dan tanggung jawab Direktur Manajemen Risiko, Legal, dan Kepatuhan terdiri
                                    namun tidak terbatas pada:
                                    1. Mengarahkan, mengevaluasi, dan mengkoordinasikan pelaksanaan kebijakan
                                       dan strategi pada bidang Manajemen Risiko, Legal dan Kepatuhan dalam rangka
                                       mencapai tujuan Perusahaan sesuai dengan Anggaran Dasar Perusahaan dan
                                       termasuk tugas atau tanggung jawab atas kepatuhan pelaksanaan ketentuan
                                       Peraturan Otoritas Jasa Keuangan terkait dengan Perlindungan Konsumen dan
                                       Masyarakat
                                    2. Mengatur tata kelola organisasi di bawahnya serta melakukan supervisi dan
                                       pembinaan terhadap Unit Kerja yang terdiri dari:
               Direktur                a. Divisi Risiko Kredit dan Asuransi
               Manajemen               b. Divisi Manajemen Risiko Operasi dan Korporasi
               Risiko, Legal, dan      c. Divisi Legal
 Udin          Kepatuhan               d. Divisi Kepatuhan
 Salahudin     Director of Risk
               Management,          Duties and responsibilities of the Director of Risk Management, Legal and Compliance
               Legal and            consist of but are not limited to:
               Compliance           1. Direct, evaluate and coordinate the implementation of policies and strategies in Risk
                                       Management, Legal and Compliance in order to achieve the Company's objectives
                                       in accordance with the Company's Articles of Association and including duties or
                                       responsibilities for compliance with the implementation of the provisions of the
                                       Financial Services Authority Regulations related to Consumer and Public Protection
                                    2. Manage the governance of the organization as well as supervise and provide
                                       guidance to the Work Unit which consists of:
                                       a. Credit Risk and Insurance Division
                                       b. Operations and Corporate Risk Management Division
                                       c. Legal Division
                                       d. Compliance Division
                                    Tugas dan tanggung jawab Direktur Manajemen Risiko, Legal, dan Kepatuhan terdiri
                                    namun tidak terbatas pada:
                                    1. Mengarahkan, mengevaluasi, dan mengkoordinasikan pelaksanaan kebijakan dan
                                       strategi di bidang Sumber Daya Manusia dalam rangka mencapai tujuan Perusahaan
                                       sesuai Anggaran Dasar Perusahaan
                                    2. Mengatur tata kerja organisasi di bawahnya serta melakukan supervisi dan
                                       pembinaan terhadap Unit Kerja yang terdiri dari
                                       a. Divisi Operasional Human Capital;
                                       b. Divisi Strategi Human Capital;
               Direktur Human
                                       c. Divisi Pegadaian Corporate University
               Capital
 E.RA Taufiq
               Director of
                                    Duties and responsibilities of the Director of Risk Management, Legal and Compliance
               Human Capital
                                    consist of but are not limited to:
                                    1. Direct, evaluate and coordinate the implementation of policies and strategies in
                                       Human Resources in order to achieve the Company's objectives in accordance with
                                       the Company's Articles of Association
                                    2. Manage the work procedures of the organization as well as supervise and provide
                                       guidance to the Work Unit consisting of
                                       a. Human Capital Operational Division;
                                       b. Human Capital Strategy Division;
                                       c. Pegadaian Corporate University Division




376                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 377
    Nama           Jabatan                                             Pembagian Tugas
    Name           Position                                            Division of Duties
                                    Tugas dan tanggung jawab Kepala Satuan Pengawasan Intern terdiri dari namun tidak
                                    terbatas pada:
                                    1. Mengarahkan, mengevaluasi, dan mengkoordinasikan pelaksanaan kebijakan dan
                                       strategi di bidang Satuan Pengawas Intern sebagai strategic business partner and
                                       trusted advisor dalam rangka mencapai tujuan perusahaan sesuai Anggaran Dasar
                                       Perusahaan;
                                    2. Mengatur tata kerja organisasi di bawahnya serta melakukan supervisi dan
                                       pembinaan terhadap Unit Kerja yang terdiri dari:
                                       a. Inspektorat Pengembangan
                                       b. Inspektorat Pusat
                                       c. Inspektorat Wilayah 1
               Kepala Satuan           d. Inspektorat Wilayah 2
               Pengawasan              e. Inspektorat Wilayah 3
               Intern
               Head of Internal     Duties and responsibilities of the Head of the Internal Audit Unit consist of but are not
               Audit Unit           limited to:
                                    1. Direct, evaluate and coordinate the implementation of policies and strategies in
                                        Internal Supervisory Unit as a strategic business partner and trusted advisor in
                                        order to achieve company goals in accordance with the Company's Articles of
                                        Association;
                                    2. Manage the work procedures of the organization as well as supervise and provide
                                        guidance to the Work Units which consists of:
                                        a. Development Inspectorate
                                        b. Central Inspectorate
                                        c. Region 1 Inspectorate
                                        d. Region 2 Inspectorate
                                        e. Region 3 Inspectorate
                                    Tugas dan tanggung jawab Kepala Transformation Office terdiri dari namun tidak
                                    terbatas pada:
                                    1. Mengarahkan, mengevaluasi, dan mengkoordinasikan pelaksanaan kebijakan dan
                                       strategi di bidang Transformation Office dalam rangka mencapai tujuan perusahaan
                                       sesuai Anggaran Dasar Perusahaan;
                                    2. Mengatur tata kerja organisasi di bawahnya serta melakukan supervisi dan
                                       pembinaan terhadap Unit Kerja yang terdiri dari:
                                       a. Divisi Innovation Center
                                       b. Divisi PMO dan Manajemen Perubahan
               Kepala
                                       c. Divisi Digital Lending dan Payment
               Transformation
                                       d. Divisi Manajemen Data TI
               Office
               Head of
                                    Duties and responsibilities of the Head of Transformation Office consist of but are not
               Transformation
                                    limited to:
               Office
                                    1. Direct, evaluate and coordinate the implementation of policies and strategies in the
                                        Transformation Office in order to achieve company goals in accordance with the
                                        Company's Articles of Association;
                                    2. Manage the work procedures of the organization as well as supervise and provide
                                        guidance to the Work Unit which consists of:
                                        a. Innovation Center Division
                                        b. PMO and Change Management Division
                                        c. Digital Lending and Payment Division
                                        d. IT Data Management Division




PT Pegadaian | 2023 Annual Report                                                                                          377
Page 378
Tata Kelola Perusahaan
Corporate Governance




Penyusunan RKAP dan RJPP                                 Arrangement of RKAP and RJPP

Salah satu tugas terpenting dari Direksi adalah          One of the most important tasks of the Board of
penyusunan dan usulan Rencana Kerja dan Anggaran         Directors is the preparation and proposal of the
Perseroan (RKAP) dan Rencana Jangka Panjang              Company’s Work and Budget Plan (RKAP) and the
Perseroan (RJPP) yang kemudian akan ditandatangani       Company’s Long Term Plan (RJPP) which will then be
bersama-sama dengan Dewan Komisaris untuk                signed together with the Board of Commissioners to
diajukan kepada Pemegang Saham melalui RUPS.             be submitted to Shareholders through the GMS. The
Direksi wajib menyusun RJPP tepat pada waktunya          Board of Directors must prepare the RJPP in a timely
dan menyampaikan rancangan RJPP kepada RUPS              manner and submit the RJPP draft to the GMS for
untuk disahkan. RJPP merupakan rencana strategis         approval. RJPP is a strategic plan that contains the
yang memuat sasaran dan tujuan Perseroan yang            goals and objectives of the Company to be achieved
hendak dicapai dalam jangka waktu 5 (lima) tahun.        within a period of 5 (five) years. The RJPP format refers
Format RJPP merujuk pada ketentuan penyusunan            to the provisions for preparing the RJPP from the
RJPP dari Kementerian Negara BUMN dan/atau               Ministry of SOEs and/or based on the GMS decision.
berdasarkan Keputusan RUPS.


RKAP adalah penjabaran dari RJPP Perseroan. Format       RKAP is the elaboration of the Company’s RJPP. The
RKAP merujuk pada ketentuan penyusunan RKAP dari         RKAP format refers to the provisions for preparing the
Kementerian Negara BUMN dan/atau berdasarkan             RKAP from the Ministry of State-Owned Enterprises
Keputusan RUPS. Direksi wajib menyusun RKAP untuk        and/or based on the GMS decision. The Board of
setiap tahun buku yang selanjutnya disahkan dan          Directors is required to prepare the RKAP for each
ditetapkan oleh RUPS Tahunan.                            financial year which is subsequently ratified and
                                                         determined by the Annual GMS.


Program Pengenalan Perseroan bagi                        Company Introduction Program
Anggota Direksi Baru                                     for New Members of the Board of
                                                         Directors

Sejalan dengan Piagam Tata Tertib Kerja Direksi          In line with the Charter of the Board of Directors (BOD
(BOD Charter), Anggota Direksi yang diangkat untuk       Charter), Members of the Board of Directors who are
pertama kalinya wajib diberikan program pengenalan.      appointed for the first time must be given an induction
Kegiatan ini dilaksanakan dalam rangka memberikan        program. This activity was carried out in order to
orientasi kepada anggota Direksi yang baru diangkat      provide orientation to newly appointed members of
agar dapat memahami latar belakang dan kegiatan          the Board of Directors so that they can understand the
usaha Perseroan serta memahami segala aspek yang         background and business activities of the Company
terkait dengan peran dan tanggung jawab pengelolaan      and understand all aspects related to the roles and
Perseroan, sehingga diharapkan dapat memperlancar        responsibilities of managing the Company, so that it
tugas Direksi dalam menjalankan tugas masing-            is expected to facilitate the duties of the Directors in
masing secara efektif.                                   carrying out their respective duties effectively.


Program tersebut diselenggarakan oleh Sekretaris         The program is organized by the Corporate Secretary
Perusahaan dengan materi sebagai berikut:                with the following materials:
1. Pelaksanaan prinsip-prinsip governansi korporat;      1. Implementation of GCG principles;
2. Gambaran       mengenai     Perseroan    berkaitan    2. An overview of the Company in terms of
   dengan tujuan, sifat, dan lingkup kegiatan, kinerja      objectives, nature and scope of activities, financial
   keuangan dan operasi, strategi, rencana usaha            performance and operations, strategy, short-
   jangka Pendek, jangka panjang, posisi kompetitif,        term and long-term business plans, competitive
   risiko, pengendalian internal dan masalah-masalah        position, risk, internal control and other strategic
   strategis lainnya;                                       issues;
3. Keterangan berkaitan dengan kewenangan yang           3. Information relating to delegated authority, internal
   didelegasikan, audit internal dan eksternal, sistem      and external audits, internal control systems
   dan kebijakan pengendalian internal serta Komite         and policies as well as the Audit Committee
   Audit dan Komite Lain yang dibentuk Dewan                and Other Committees formed by the Board of
   Komisaris;                                               Commissioners;




378                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 379
4. Keterangan mengenai kewajiban, tugas, tanggung       4. Information regarding the obligations, duties,
   jawab dan hak-hak Dewan Komisaris dan Direksi           responsibilities and rights of the Board of
   serta hal-hal yang tidak diperbolehkan;                 Commissioners and Board of Directors as well as
5. Pemahaman terkait dengan prinsip etika dan              things that are not permitted;
   norma yang berlaku di lingkungan Perseroan serta     5. Understanding of the ethical principles and norms that
                                                           apply within the Company and the local community.
   masyarakat setempat.


Per Desember 2023, terdapat 1 (satu) kali               As of December 2023, there was 1 (one) appointment
pengangkatan untuk 2 (dua) Direksi Baru dan telah       for 2 (two) New Directors and has been followed up
ditindaklanjuti dengan program pengenalan. Program      with an introduction program. The program was held
tersebut dilaksanakan pada tanggal 5 Juli 2023          on July 5, 2023 in Jakarta.
bertempat di Jakarta.


Peningkatan Kompetensi Direksi                          Competency Improvement of the
                                                        Board of Directors

Perseroan merancang program untuk memberikan            The Company designed a program to provide new
wawasan baru bagi Direksi untuk meningkatkan            insights for the Board of Directors to increase the
kapasitas Perseroan dalam lingkungan usaha yang         Company’s capacity in a competitive business
kompetitif, serta memberikan kesempatan untuk           environment, as well as provide opportunities to build
membangun jaringan dalam rangka memberdayakan           networks in order to empower existing resources
sumber daya yang ada dalam organisasi sehingga          within the organization so as to make the Company a
menjadikan Perseroan sebagai organisasi berkinerja      high performing organization. The policies regarding
tinggi. Kebijakan mengenai program peningkatan          the capability improvement program for the Board of
kapabilitas bagi Direksi adalah sebagai berikut:        Directors are as follows:
1. Program peningkatan kapabilitas dilaksanakan         1. The capability improvement program is carried out
    dalam rangka meningkatkan efektivitas kerja             in order to increase the effectiveness of the Board
    Direksi.                                                of Directors’ work.
2. Rencana untuk melakukan program peningkatan          2. Plans to carry out a capability improvement
    kapabilitas harus dimasukkan dalam Rencana              program must be included in the Company’s Work
    Kerja dan Anggaran Perseroan.                           and Budget Plan.
3. Setiap     Direksi    yang    mengikuti    program   3. Each Director who participates in capability
    peningkatan kapabilitas seperti seminar dan             improvement programs such as seminars and
    pelatihan diwajibkan menyajikan presentasi kepada       training is required to present presentations to
    Direksi lain dalam rangka berbagi informasi dan         other Directors in order to share information and
    pengetahuan.                                            knowledge.
4. Direksi yang bersangkutan bertanggung jawab          4. The concerned director is responsible for preparing
    untuk membuat laporan tentang pelaksanaan               a report on the implementation of the capability
    program      peningkatan    kapabilitas.  Laporan       improvement program. The report is submitted to
    tersebut disampaikan kepada Direksi lainnya.            other Directors.
5. Biaya program peningkatan kompetensi bagi            5. The cost of the competency improvement program
    Direksi sepenuhnya menjadi tanggung jawab               for the Board of Directors is fully the responsibility
    Perseroan.                                              of the Company.


Kegiatan peningkatan kompetensi yang diikuti oleh       Competency improvement activities participated in by
Direksi sepanjang tahun 2023 dapat dilihat pada bab     the Board of Directors throughout 2023 can be seen
Profil Perusahaan dalam Laporan Tahunan ini.            in the Company Profile chapter in this Annual Report.




PT Pegadaian | 2023 Annual Report                                                                               379
Page 380
Tata Kelola Perusahaan
Corporate Governance




Laporan Singkat Pelaksanaan Tugas                         Brief Report on the Implementation
dan Tanggung Jawab Direksi Tahun                          of Duties and Responsibilities of the
2023                                                      Board of Directors in 2023

Selama tahun 2023, Direksi telah mengeluarkan             During 2023, the Board of Directors has issued various
berbagai keputusan baik di bidang operasional bisnis,     decisions in the fields of business operations, finance,
keuangan, SDM, logistik, maupun TI melalui perangkat      HR, logistics and IT through policy tools in the form
kebijakan berupa Keputusan Direksi, Peraturan Direksi,    of Decrees of the Board of Directors, Regulations of
Surat Edaran, dan Instruksi Direksi. Adapun jumlah        the Board of Directors, as well as Circular Letters and
keputusan Direksi, sebagai berikut:                       Instructions of the Board of Directors. The number of
                                                          Board of Directors decisions is as follows:


                            Uraian                                                 Jumlah
                          Description                                               Total
 Keputusan Direksi
                                                                                    1.084
 Decrees of the Board of Directors
 Surat Edaran Direksi
                                                                                     238
 Circular Letters of the Board of Directors
 Instruksi Direksi
                                                                                      91
 Instructions of the Board of Directors


Penilaian Kinerja Komite atau Organ                       Performance Assessment of
di bawah Direksi                                          Committees or Organs under the
                                                          Board of Directors

Dalam menjalankan fungsi, tugas dan tanggung              In carrying out its functions, duties and responsibilities,
jawabnya, Direksi dibantu oleh organ di bawah             the Board of Directors is assisted by organs under the
Direksi, baik yang bersifat struktural maupun non         Board of Directors, both structural and non-structural.
struktural. Direksi memiliki organ struktural yaitu       The Board of Directors has structural organs, namely
Sekretaris Perusahaan, Satuan Pengawasan Intern,          the Corporate Secretary, Internal Monitoring Unit, Risk
Fungsi Manajemen Risiko dan Transformation Office.        Management Function and Transformation Office.
Sedangkan organ non struktural adalah komite-komite       Meanwhile, non-structural organs are committees
yang dibentuk Direksi terkait bidang tertentu. Saat ini   formed by the Board of Directors related to certain
Direksi memiliki 6 (enam) komite, yaitu Komite Kredit,    fields. Currently it has 9 (nine) committees, namely the
Komite Aset dan Liabilitas, Komite Produk, Komite         Credit Committee, Assets and Liabilities Committee,
Investasi & Kapital, Komite Human Capital dan Komite      Product Committee, Investment & Capital Expenditure
Teknologi Informasi.                                      Committee, Human Capital Committee and Information
                                                          Technology Committee, Risk Management Committee,
                                                          Social and Environmental Responsibility Committee,
                                                          Transformation Committee.


Direksi senantiasa melakukan penilaian atas kinerja       The Board of Directors always assesses the
Komite di bawah Direksi yang dinilai telah mampu          performance of Committees under the Board of
melaksanakan tugasnya dengan baik.                        Directors who are deemed capable of carrying out
                                                          their duties well.




380                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 381
Transparansi Informasi terkait
Dewan Komisaris dan Direksi
Information Transparency Related to the Board of
Commissioners and the Board of Directors

Kebijakan Mengenai Keberagaman                               Diversity Policy Composition of the
Komposisi Dewan Komisaris dan                                Board of Commissioners and the
Direksi                                                      Board of Directors

Penetapan komposisi Dewan Komisaris dan Direksi              Determination of the composition of the Board of
mengacu pada kebijakan keberagaman berdasarkan               Commissioners and Board of Directors refers to
ketentuan Pemegang Saham dengan memperhatikan                the diversity policy based on the provisions of the
pengetahuan, usia, jenis kelamin, pendidikan dan             Shareholders by considering knowledge, age, gender,
pengalaman yang sesuai dengan kebutuhan Perseroan,           education and experience according to the needs of
sehingga mendapatkan komposisi Dewan Komisaris               the Company, so as to obtain an optimal composition
dan Direksi yang optimal.                                    of the Board of Commissioners and Board of Directors.


Keberagaman komposisi Dewan Komisaris dan                    The diversity in the composition of the Board of
Direksi merupakan bagian dari upaya Perseroan                Commissioners and Board of Directors is part of the
untuk mendorong proses pengambilan keputusan                 Company’s efforts to encourage a decision-making
yang lebih obyektif, komprehensif, optimal, dan              process that is more objective, comprehensive,
memiliki dampak positif terhadap pengawasan dan              optimal, and has a positive impact on the supervision
pengelolaan Perseroan. Keberagaman ini diharapkan            and management of the Company. This diversity is
dapat memperkaya sudut pandang dan kepentingan               expected to enrich the perspectives and interests
dalam proses pengambilan keputusan baik di tubuh             in the decisionmaking process in both the Board of
Dewan Komisaris maupun Direksi, sehingga mampu               Commissioners and the Board of Directors, so as to
memberikan nilai tambah bagi aspek operasional               be able to provide added value to the Company’s
dan usaha Perseroan, serta penerapan Tata Kelola             operational and business aspects, as well as the
Perusahaan di lingkup Perseroan.                             implementation of Corporate Governance within the
                                                             Company.
                         Tabel Keberagaman Komposisi Dewan Komisaris dan Direksi Pegadaian
           Table of Diversity in the Composition of Pegadaian's Board of Commissioners and Board of Directors
                                                                                                    Pengalaman dan
       Nama          kewargenagaraan          Usia                       Pendidikan Terakhir            Keahlian
                                                          Gender
       Name             Nationality           Age                          Last Education            Experience and
                                                                                                       Expertise
 DEWAN KOMISARIS
 BOARD OF COMMISSIONERS
 Loto Srinaita
                                                                                                Finance & Business,
 Ginting
                                                     Perempuan           Master of Commerce     Financing/ Treasury,
 Komisaris Utama     Indonesia           56
                                                     Female              in Economics (S2)      Risk Management,
 President
                                                                                                Banking, Human Capital
 Commissioner
                                                                         Doktor Manajemen
 Umiyatun Hayati                                                                                Strategic Marketing,
                                                                         Pendidikan (S3)
 Triastuti                                           Perempuan                                  Management Operation,
                     Indonesia           62                              Doctorate in
 Komisaris                                           Female                                     Training Management,
                                                                         Educational
 Commissioner                                                                                   Risk Management
                                                                         Management (S3)
 Sudarto                                                                                        Strategic Management,
                                                     Laki-Laki           Doctor of Philosophy
 Komisaris           Indonesia           54                                                     Corporate Finance,
                                                     Male                in Economics (S3)
 Commissioner                                                                                   Strategic Marketing, IT




PT Pegadaian | 2023 Annual Report                                                                                     381
Page 382
Tata Kelola Perusahaan
Corporate Governance




                          Tabel Keberagaman Komposisi Dewan Komisaris dan Direksi Pegadaian
            Table of Diversity in the Composition of Pegadaian's Board of Commissioners and Board of Directors
                                                                                                     Pengalaman dan
        Nama           kewargenagaraan         Usia                       Pendidikan Terakhir            Keahlian
                                                           Gender
        Name              Nationality          Age                          Last Education            Experience and
                                                                                                        Expertise
 Rini Widyantini                                                                                 Human Capital, General
                                                      Perempuan           Master of Public
 Komisaris             Indonesia          58                                                     Management, Training
                                                      Female              Management (S2)
 Commissioner                                                                                    Management
 Makmur Keliat
 Komisaris                                                                                       General Management,
                                                      Laki-Laki
 Independen            Indonesia          62                              Ph.D (S3)              Internal Control, Training
                                                      Male
 Independent                                                                                     Management, Banking
 Commissioner
 Nezar Patria
                                                                          Master of Business
 Komisaris                                                                                       Mass Media
                                                      Laki-Laki           Administration &
 Independen            Indonesia          53                                                     Management,
                                                      Male                Master of Science
 Independent                                                                                     Communication
                                                                          (S2)
 Commissioner
                                                                                                 Internal Control/Audit,
 Yudi Priambodo P.
                                                                                                 Risk Management,
 Komisaris                                                                Business
                                                      Laki-Laki                                  Banking, Corporate
 Independen            Indonesia          57                              Management (Cand.)
                                                      Male                                       Finance, Capital
 Independent                                                              (S3)
                                                                                                 Market, and Wealth
 Commissioner
                                                                                                 Management
 Muhammad Isnaini                                                         Sarjana Sosial Ilmu
 Komisaris                                                                Ekonomi (S1)
                                                      Laki-Laki                                  Jurnalis
 Independen            Indonesia          53                              Bachelor of
                                                      Male                                       Journalist
 Independent                                                              Social Sciences in
 Commissioner                                                             Economics (S1)

 DIREKSI
 BOARD OF DIRECTORS

                                                                          Doktor Manajemen
 Damar Latri
                                                                          Pendidikan (S3)        Strategic Marketing,
 Setiawan                                             Laki-Laki
                       Indonesia          52                              Doctorate in           Management Operation,
 Direktur Utama                                       Male
                                                                          Educational            Training Management
 President Director
                                                                          Management (S3)
 Teguh Wahyono
 Direktur Teknologi
 Informasi dan
                                                                                                 Strategic Management,
 Digital                                              Laki-Laki           Master of Finance
                       Indonesia          60                                                     Corporate Finance,
 Director of                                          Male                (S2)
                                                                                                 Merger & Acquisition, IT
 Information
 Technology and
 Digital
 Gunawan Sulistyo
 Direktur Umum                                        Laki-Laki           Magister               Human Capital,
                       Indonesia          59
 Director of General                                  Male                Management (S2)        Procurement, Marketing
 Affairs
 Ferdian Timur
 Satyagraha
 Direktur Keuangan                                                        MBA, International
 dan Perencanaan                                      Laki-Laki           Bussiness &
                       Indonesia          41                                                     Business
 Strategis                                            Male                Electronic Business
 Director of Finance                                                      (S2)
 and Strategic
 Planning




382                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 383
                          Tabel Keberagaman Komposisi Dewan Komisaris dan Direksi Pegadaian
            Table of Diversity in the Composition of Pegadaian's Board of Commissioners and Board of Directors
                                                                                                      Pengalaman dan
        Nama            kewargenagaraan        Usia                       Pendidikan Terakhir             Keahlian
                                                            Gender
        Name               Nationality         Age                          Last Education             Experience and
                                                                                                         Expertise
 Eka Pebriansyah
 Direktur Jaringan,
                                                                          Sarjana Manajemen        Business, Strategic
 Operasi, dan
                                                      Laki-Laki           (S1)                     Marketing, Management
 Penjualan              Indonesia         50
                                                      Male                Bachelor in              Operation, Research &
 Director of Network,
                                                                          Management (S1)          Development
 Operations and
 Sales
 Elvi Rofiqotul
 Hidayah
 Direktur Pemasaran
                                                                          Magister Pemasaran
 dan Pengembangan                                                                                  Business, Strategic
                                                      Perempuan           (S2)
 Produk                 Indonesia         53                                                       Marketing, Research &
                                                      Female              Master of Marketing
 Director of                                                                                       Development
                                                                          (S2)
 Marketing
 and Product
 Development
 Udin Salahudin                                                           Master (S2)
 Direktur Manajemen                                                       Manajemen Banking
 Risiko, Legal, dan                                                       & Finance
                                                      Laki-Laki                                    Manajemen Risiko,
 Kepatuhan              Indonesia         51                              Master (S2)
                                                      Male                                         Perencanaan Strategis
 Director of Risk                                                         in Banking
 Management, Legal                                                        and Financial
 and Compliance                                                           Management
 E.R.A. Taufiq
 Direktur Human                                                           Sarjana (S1) Hukum
 Capital                                              Laki-Laki           Perdata
                        Indonesia         56                                                       Human Capital
 Human Capital                                        Male                Bachelor (S1) of Civil
 Director of Human                                                        Law
 Capital



Assessment Penerapan Governansi                               Assessment of the Implementation of
Korporat untuk Aspek Dewan                                    Corporate Governance for Aspects of
Komisaris dan Direksi                                         the Board of Commissioners and the
                                                              Board of Directors

Sebagai organ utama, Dewan Komisaris dan Direksi              As the main organs, the Board of Commissioners and
memiliki peran sentral dalam gerak pertumbuhan                Board of Directors have a central role in the growth
Perseroan. Assessment atas kedua organ ini menjadi            of the Company. Assessment of these two organs is a
sebuah keharusan, terutama karena Perseroan                   must, especially because the Company is a SOE which
merupakan BUMN yang diarahkan untuk menerapkan                is directed to apply GCG principles to SOEs standards
prinsip governansi korporat pada standar BUMN                 as well as an evaluation of this implementation.
sekaligus penilaian terhadap penerapan tersebut.


Assessment terhadap penerapan governansi korporat pada        Assessment of the implementation of corporate
Tahun 2023 berdasarkan kepada Surat PT BRI (Persero), Tbk     governance in 2023 is based on Letter of PT BRI
Nomor B.28-KEP/GCG/ING/12/2023 dengan hasil penilaian         (Persero), Tbk No. B.28-KEP/GCG/ING/12/2023 with
skor 98,919 dan pencapaian 98,92% dengan predikat “Sangat     assessment score of 98.919 and an achievement of
Baik”. Khusus untuk aspek Dewan Komisaris dan Direksi,        98.92% with the title “Very Good”. Specifically for the
masing-masing meraih nilai perolehan 34,911 dan 34,763.       aspects of the Board of Commissioners and the Board
                                                              of Directors, they achieved scores of 34,911 and 34,763
                                                              respectively.




PT Pegadaian | 2023 Annual Report                                                                                       383
Page 384
Tata Kelola Perusahaan
Corporate Governance




Atas proses assessment penerapan governansi                             Based on assessment process for the implementation
korporat yang telah dilakukan sejak tahun 2008,                         of corporate governance that has been carried out
terlihat tren peningkatan khususnya untuk aspek                         since 2008, an increasing trend can be seen, especially
pengujian Dewan Komisaris dan Direksi. Adapun                           for the testing aspects of the Board of Commissioners
tren peningkatan assessment penerapan governansi                        and the Board of Directors. The trend of increasing
korporat di lingkup Perseroan untuk aspek pengujian                     assessment of the implementation of corporate
Dewan Komisaris dan Direksi dalam 4 (empat) tahun                       governance within the Company for the testing
terakhir atau untuk periode 2019-2022 dilakukan                         aspects of the Board of Commissioners and the Board
berdasarkan parameter SK-16/S.MBU/2012, sementara                       of Directors in the last 4 (four) years or for the 2019-
di tahun 2023 dilakukan berdasarkan surat PT Bank                       2022 period was carried out based on the parameters
Rakyat Indonesia (Persero), Tbk. Nomor B.28-KEP/                        of SK-16/S.MBU/2012, while in 2023 it was carried
GCG/ING/12/2023, sebagaimana        tergambar pada                      out based on the letter of PT Bank Rakyat Indonesia
grafik di bawah ini:                                                    (Persero), Tbk. No. B.28-KEP/GCG/ING/12/2023, as
                                                                        depicted in the graphic below:


         Hasil Assessment Penerapan Governansi Perusahaan Aspek Dewan Komisaris dan Direksi 2019-2023
 Assessment Results of the Implementation of Corporate Governance Aspects of the Board of Commissioners and Board of
                                                 Directors 2019-2023

                                                               99,76                   99,72
                                      99,67                            99,63                                       99,72
            99,57


                                              99,05


                    98,49




                                                                                                97,46                      97,46




              2019                         2020                    2021                     2022                      2023*
                                               Dewan Komisaris                      Direksi
                                               Board of Commissioners               Board of Directors
 * Tahun 2023 assessment dilakukan berdasarkan surat PT Bank Rakyat Indonesia (Persero), Tbk. nomor B.28-KEP/GCG/ING/12/2023
 * In 2023 the assessment was carried out based on letter of PT Bank Rakyat Indonesia (Persero), Tbk. No. B.28-KEP/GCG/ING/12/2023




Pengungkapan Hubungan Afiliasi                                          Disclosure of Affiliate Relationship
antara Direksi, Dewan Komisaris, dan                                    between the Board of Directors, the
Pemegang Saham Utama dan/atau                                           Board of Commissioners, and Major
Pengendali                                                              and/or Controlling Shareholders

Informasi tentang Pemegang Saham                                        Information about the Major/Controlling
Utama/Pengendali hingga Nama Pemilik                                    Shareholders up to the Name of the
Akhir                                                                   Ultimate Owner

Seperti yang telah diuraikan sebelumnya, dengan                         As explained previously, with the issuance of
diterbitkannya Peraturan Pemerintah No. 73 Tahun                        Government Regulation No. 73 of 2021 concerning
2021 tentang Penambahan Penyertaan Modal Negara                         Additional Capital Participation of the Republic of




384                                                                                            Laporan Tahunan 2023 | PT Pegadaian
Page 385
Republik Indonesia ke Dalam Modal Saham Perusahaan        Indonesia into the Share Capital of PT Bank Rakyat
Perseroan (Persero) PT Bank Rakyat Indonesia Tbk,         Indonesia (Persero) Tbk, has an impact on the
berdampak terhadap struktur kepemilikan saham             Company’s share ownership structure, where BRI is the
Perseroan, di mana BRI menjadi pemegang saham             major/controlling shareholder of the Company with
utama/ pengendali Perseroan dengan kepemilikan            Series B share ownership of 99, 99998% or 6,249,999
saham Seri B sebesar 99,99998% atau sebanyak              shares. Meanwhile, the Government of the Republic
6.249.999 lembar saham. Sementara Pemerintah              of Indonesia is the final owner of the Company with
Republik Indonesia merupakan entitas pemilik akhir        Series A Dwiwarna share ownership of 0.00002%.
Perseroan dengan kepemilikan saham Seri A Dwiwarna
sebesar 0,00002%.


Transparansi Hubungan Usaha dan                           Transparency of Business and Affiliate
Hubungan Afiliasi antar Dewan Komisaris,                  Relationship between the Board of
Direksi atau dengan Pemegang Saham                        Commissioners, the Board of Directors or
Utama/Pengendali Sampai Dengan                            with the Major/Controlling Shareholders
Entitas Pemilik Akhir                                     up to the Ultimate Owner Entity

Hubungan afiliasi antara Direksi, Dewan Komisaris dan     Affiliate relationship between the Board of Directors,
Pemegang Saham Perseroan dapat dilihat dari sifat         Board of Commissioners and Shareholders of the
hubungan keluarga, keuangan, kepemilikan saham            Company can be seen from the nature of family,
dan kepengurusan di Perseroan lain (rangkap jabatan)      financial,    share   ownership      and      management
yang menimbulkan benturan kepentingan, termasuk           relationships in other Companies (concurrent position)
diantaranya hubungan keluarga sedarah sampai              which give rise to conflicts of interest, including kinship
dengan derajat ketiga, baik menurut garis lurus           up to the third degree, both in direct or indirect or
maupun garis ke samping atau hubungan semenda;            cement relationship; or special relationship that arise
atau hubungan istimewa yang muncul sebagai akibat         as a result of related party relationship.
dari hubungan pihak berelasi.


Hubungan afiliasi anggota Dewan Komisaris dengan          The affiliate relationship of members of the Board of
sesama anggota Dewan Komisaris dan/atau anggota           Commissioners with fellow members of the Board
Direksi serta Pemegang Saham Utama/Pengendali             of Commissioners and/or members of the Board of
sampai dengan entitas pemilik akhir dapat dilihat         Directors as well as Major/Controlling Shareholders up
pada tabel di bawah ini:                                  to the ultimate owner entity can be seen in the table
                                                          below:


                                                                 Hubungan Afiliasi
                                                                Affiliate Relationship
                                                                                               Pemerintah Republik
                 Nama                                                                           Indonesia (Entitas
                 Name                                                    (Pemegang Saham
                                    Dewan Komisaris      Direksi                                  Pemilik Akhir)
                                       Board of         Board of         Utama/Pengendali)
                                                                          (Major/Controlling    Government of the
                                     Commissioners      Directors                              Republic of Indonesia
                                                                            Shareholder)
                                                                                                 (Ultimate Owner
                                                                                                      Entity)
 DEWAN KOMISARIS
 BOARD OF COMMISSIONERS
 Loto Srinaita Ginting                    x                x                       x                    x
 Umiyatun Hayati Triastuti                x                x                       x                    x
 Sudarto                                  x                x                       x                    x
 Rini Widyantini                          x                x                       x                    x
 Makmur Keliat                            x                x                       x                    x
Nezar Patria                              x                x                       x                    x
Yudi Priambodo P.                         x                x                       x                    x
Muhammad Isnaini                          x                x                       x                    x




PT Pegadaian | 2023 Annual Report                                                                                385
Page 386
Tata Kelola Perusahaan
Corporate Governance




                                                                              Hubungan Afiliasi
                                                                             Affiliate Relationship
                                                                                                            Pemerintah Republik
                 Nama                                                                                        Indonesia (Entitas
                 Name                                                                 (Pemegang Saham
                                         Dewan Komisaris              Direksi                                  Pemilik Akhir)
                                            Board of                 Board of         Utama/Pengendali)
                                                                                       (Major/Controlling    Government of the
                                          Commissioners              Directors                              Republic of Indonesia
                                                                                         Shareholder)
                                                                                                              (Ultimate Owner
                                                                                                                   Entity)
 DIREKSI
 BOARD OF DIRECTORS
 Damar Latri Setiawan                            x                      x                       x                    x
 Teguh Wahyono                                   x                      x                       x                    x
 Gunawan Sulistyo                                x                      x                       x                    x
 Ferdian Timur Satyagraha                        x                      x                       x                    x
 Eka Pebriansyah                                 x                      x                       x                    x
 Elvi Rofiqotul Hidayah                          x                      x                       x                    x
 Udin Salahudin                                  x                      x                       x                    x
 E.R.A. Taufiq                                   x                      x                       x                    x
 v = terdapat adanya hubungan | x = tidak terdapat adanya hubungan
 v = there is a relationship | x = there is no relationship




Pengungkapan Rangkap Jabatan                                           Disclosure of Concurrent Positions of
Dewan Komisaris dan Direksi                                            the Board of Commissioners and the
                                                                       Board of Directors

Rangkap Jabatan Dewan Komisaris                                        Concurrent Position of the Board of
                                                                       Commissioners

Ketentuan rangkap jabatan anggota Dewan Komisaris                      Provisions for concurrent positions as members of
diatur dalam Anggaran Dasar Perseroan pasal 14 ayat                    the Board of Commissioners are regulated in the
32 tentang Dewan komisaris dilarang memangku                           Company’s Articles of Association article 14 paragraph
jabatan rangkap sebagai:                                               32 concerning the Board of Commissioners being
                                                                       prohibited from holding concurrent positions as:
1. Anggota Direksi pada Badan Usaha Milik Negara,                      1. Members of the Board of Directors in State-
   Badan Usaha Milik Daerah, Badan Usaha Milik                            Owned Enterprises, Regional-Owned Enterprises,
   Swasta, kecuali Anggota Direksi pada Badan                             PrivateOwned Enterprises, except for Members of
   Usaha Milik Negara sebagai Pemegang Saham Seri                         the Board of Directors in State-Owned Enterprises
   B terbanyak Perseroan;                                                 as the Company’s largest Series B Shareholders;
2. Pengurus partai politik dan/atau calon/anggota                      2. Officials of political parties and/or candidates/
   DPR, DPD, DPRD Tingkat I dan DPRD Tingkat II                           members of DPR, DPD, Level I DPRD and Level II
   dan/atau calon kepala daerah/wakil kepala daerah;                      DPRD and/or regional head/deputy regional head
                                                                          candidates;
3. Jabatan lainnya sesuai dengan ketentuan dalam                       3. Other positions in accordance with the provisions
   peraturan perundang-undangan; dan/atau                                 of the laws and regulations; and/or
4. Jabatan lain yang dapat menimbulkan benturan                        4. Other positions that may cause a conflict of
   kepentingan.                                                           interest.


                 Nama                                       Rangkap Jabatan di Perseroan/Instansi Lain
                 Name                                    Concurrent Positions in Other Companies/Institutions
                                      Staf Ahli Bidang Keuangan Dan Pengembangan UMKM, Kementerian BUMN
 Loto Srinaita Ginting
                                      Expert Staff for Finance and MSMEs Development, Ministry of SOEs
                                      Ahli Utama – Widyaiswara Badan Pengembangan Sumber Daya Manusia Perhubungan,
                                      Kementerian Perhubungan
 Umiyatun Hayati Triastuti
                                      Main Expert – Widyaiswara, Human Resources Development of Transportation Agency,
                                      Ministry of Transportation




386                                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 387
                Nama                                 Rangkap Jabatan di Perseroan/Instansi Lain
                Name                              Concurrent Positions in Other Companies/Institutions
                                Staf Ahli Bidang Pengeluaran Negara, Kementerian Keuangan
 Sudarto
                                Expert Staff for State Expenditures, Ministry of Finance
                                Sekretaris Kementerian PANRB
 Rini Widyantini
                                Secretary of the Ministry of PANRB
                                Dosen pengajar di Departemen Hubungan Internasional Fakultas Ilmu Sosial dan Ilmu
                                Politik Universitas Indonesia
 Makmur Keliat
                                Teaching lecturer at the Department of International Relations, Faculty of Social and
                                Political Sciences, University of Indonesia
                                Wakil Menteri Komunikasi dan Informatika Republik Indonesia
 Nezar Patria
                                Deputy Minister of Communications and Information of the Republic of Indonesia
                                Asesor Lembaga Sertifikasi Pasar Modal (LSPPM)
 Yudi Priambodo P.
                                Assessor at the Capital Market Professional Certification Body (LSPPM)
 Muhammad Isnaini               -


Per 31 Desember 2023, terdapat 7 (tujuh) anggota             As of December 31, 2023, there are 7 (seven) members
Dewan Komisaris Perseroan yang memiliki rangkap              of the Company’s Board of Commissioners who hold
jabatan, namun hal ini tidak melanggar ketentuan             concurrent positions, but this does not violate the
yang dimuat dalam Anggaran Dasar Perseroan dan               provisions contained in the Company’s Articles of
peraturan yang berlaku.                                      Association and applicable regulations.


Rangkap Jabatan Direksi                                      Concurrent Position of the Board of
                                                             Directors

Ketentuan rangkap jabatan anggota Direksi diatur             Provisions for concurrent positions of members of the
dalam Anggaran Dasar Perseroan pasal 10 ayat 34              Board of Directors are regulated in the Company’s
tentang Direksi dilarang memangku jabatan rangkap            Articles of Association article 10 paragraph 34
sebagai:                                                     concerning Board of Directors are prohibited from
                                                             holding multiple positions as:
1.   Anggota Direksi pada Badan Usaha Milik Negara,          1. Members of the Board of Directors of State Owned
     Badan Usaha Milik Daerah, Badan Usaha Milik                 Companies, Regional Owned Enterprises, Private
     Swasta;                                                     Owned Enterprises
2.   Anggota Dewan Komisaris/Dewan Pengawas pada             2. Member of the Board of Commissioners/
     Badan Usaha Milik Negara;                                   Supervisory Board in a State-Owned Enterprise
3.   Jabatan struktural dan fungsional lainnya pada          3. Other structural and functional positions in central
     instansi/lembaga pemerintah pusat dan atau                  and/or regional government agencies/institutions
     daerah;
4.   Jabatan lainnya sesuai dengan ketentuan peraturan       4. Other positions in accordance with the provisions
     perundang-undangan, pengurus partai politik                of laws and regulations, administrators of political
     dan/atau calon/anggota legislatif dan/atau calon           parties and/or candidates/legislative members
     kepala daerah wakil Kepala Daerah/Wakil Kepala             and/ or regional head candidates deputy regional
     Daerah; dan/atau                                           heads/ deputy regional heads; and/or
5.   Jabatan lain yang dapat menimbulkan benturan            5. Other positions that may cause a conflict of interest
     kepentingan atau yang berkaitan dengan                     or related to the management of the Company.
     pengurusan Perseroan.


                         Nama                                      Rangkap Jabatan di Perseroan/Instansi Lain
                         Name                                   Concurrent Positions in Other Companies/Institutions
                                                                                      Tidak ada
 Damar Latri Setiawan
                                                                                        None
                                                                                      Tidak ada
 Teguh Wahyono
                                                                                        None
                                                                                      Tidak ada
 Gunawan Sulistyo
                                                                                        None




PT Pegadaian | 2023 Annual Report                                                                                       387
Page 388
Tata Kelola Perusahaan
Corporate Governance




                             Nama                                 Rangkap Jabatan di Perseroan/Instansi Lain
                             Name                              Concurrent Positions in Other Companies/Institutions
                                                                                    Tidak ada
 Ferdian Timur Satyagraha
                                                                                      None
                                                                                    Tidak ada
 Eka Pebriansyah
                                                                                      None
                                                                                    Tidak ada
 Elvi Rofiqotul Hidayah
                                                                                      None
                                                                                    Tidak ada
 Udin Salahudin
                                                                                      None
                                                                                    Tidak ada
 E.R.A. Taufiq
                                                                                      None



Pengungkapan Kepemilikan Saham                            Disclosure of Share Ownership of
Dewan Komisaris dan Direksi                               the Board of Commissioners and the
                                                          Board of Directors

Sampai dengan 31 Desember 2023, Anggota Dewan             As of December 31, 2023, members of the Company’s
Komisaris dan Direksi Perseroan tidak memiliki saham      Board of Commissioners and Board of Directors do
di Perseroan maupun di perusahaan lain, sebagaimana       not own shares in the Company or in other companies,
tercermin pada tabel sebagai berikut:                     as reflected in the following table:


                                              Saham Pegadaian
                                                                                      Saham Perusahaan lain >5%
                   Nama                       Pegadaian Shares
                   Name                   Nilai                  Persen                Nilai              Persen
                                          Value                  Percent               Value              Percent
 DEWAN KOMISARIS
 BOARD OF COMMISSIONERS
 Loto Srinaita Ginting
 Umiyatun Hayati Triastuti
 Sudarto
 Rini Widyantini                                       Nihil                                     Nihil
 Makmur Keliat                                         None                                      None

 Nezar Patria
 Yudi Priambodo P.
 Muhammad Isnaini
 DIREKSI
 BOARD OF DIRECTORS
 Damar Latri Setiawan
 Teguh Wahyono
 Gunawan Sulistyo
 Ferdian Timur Satyagraha                              Nihil                                     Nihil
 Eka Pebriansyah                                       None                                      None

 Elvi Rofiqotul Hidayah
 Udin Salahudin
 E.R.A. Taufiq


Hingga 31 Desember 2023, Perseroan tidak memiliki         Until December 31, 2023, the Company does not have
kebijakan terkait kepemilikan saham oleh manajemen        a policy regarding share ownership by management
sehingga tidak ada Dewan Komisaris dan Direksi yang       so that no Board of Commissioners and Board of
memiliki saham Perseroan.                                 Directors own shares in the Company.




388                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 389
Penilaian Kinerja
Dewan Komisaris dan Direksi
Performance Assessment of the Board of Commissioners
and the Board of Directors

Board Manual Charter Dewan Komisaris dan Direksi       The Board Manual Charter of the Board of
secara khusus mengatur evaluasi dan penilaian          Commissioners and Board of Directors specifically
kinerja terhadap Dewan Komisaris, dimana Indikator     regulates the evaluation and assessment of the
Pencapaian Kinerja atau Key Performance Indicator      performance of the Board of Commissioners, where
(KPI) Dewan Komisaris dan Direksi ditetapkan melalui   the Performance Achievement Indicators or Key
RUPS. KPI merupakan usulan Dewan Komisaris             Performance Indicators (KPI) for the Board of
kepada RUPS yang kemudian akan ditetapkan oleh         Commissioners and Board of Directors are determined
RUPS sebagai ukuran penilaian atas keberhasilan        through the GMS. KPI is a form of suggestion from
pelaksanaan tugas dan tanggung jawab Dewan             the Board of Commissioners to the GMS which will
Komisaris dan Direksi.                                 then be determined by the GMS as a measure of
                                                       assessment of the success of implementing the duties
                                                       and responsibilities of the Board of Commissioners
                                                       and Board of Directors.


Penilaian Kinerja Dewan Komisaris dan Direksi          The Performance Assessment of the Board of
dilakukan setiap triwulanan sebagaimana diamanatkan    Commissioners and Board of Directors is carried out
berdasarkan Surat Direksi PT Bank Rakyat Indonesia     every quarter as mandated based on the Decree of
(Persero) Tbk Nomor: R.0568-DIR/SBM/12/2022            the Board of Directors of PT Bank Rakyat Indonesia
tanggal 5 Desember 2022 perihal Penilaian Kinerja      (Persero) Tbk No: R.0568-DIR/SBM/12/2022 dated
Direksi dan Anggota Dewan Komisaris Perusahaan         December 5, 2022 on the Performance Assessment
Anak BRI. Penilaian dilakukan secara 360o terhadap     of the Board of Directors and Members of the
Anggota Dewan Komisaris lainnya serta penilaian        Board of Commissioners of BRI Subsidiaries. A 360
kinerja finansial maupun non-finansial terhadap        assessment is carried out on other members of the
Direksi.                                               Board of Commissioners as well as assessment of the
                                                       financial and non-financial performance of the Board
                                                       of Directors.


Penilaian Kinerja Dewan Komisaris                      Performance Assessment of the Board
                                                       of Commissioners

Untuk mencapai fungsi pengawasan dan penasehatan       To achieve an effective supervisory and advisory
yang efektif, Dewan Komisaris melakukan penilaian      function, the Board of Commissioners evaluates the
kinerja terhadap Dewan Komisaris sendiri, kinerja      performance of the Board of Commissioners itself,
terhadap Direksi baik secara individual maupun         the performance of the Board of Directors both
kolegial dan kinerja terhadap masing-masing komite     individually and collegially and the performance of
sebagai organ penunjang Dewan Komisaris.               each committee as a supporting organ of the Board
                                                       of Commissioners.


Kebijakan penilaian kinerja Dewan Komisaris mengacu    The Board of Commissioners’ performance appraisal
pada Board Manual. Pelaksanaan penilaian kinerja       policy refers to the Board Manual. The performance
Dewan Komisaris dilakukan berdasarkan kriteria-        appraisal of the Board of Commissioners is carried
kriteria penilaian yang terkait dengan pelaksanaan     out based on the evaluation criteria related to the
tugas dan tanggung jawab Dewan Komisaris dan           implementation of the duties and responsibilities of
penyampaian laporan kinerja Dewan Komisaris yang       the Board of Commissioners and the submission of the
selanjutnya akan dievaluasi oleh Pemegang Saham.       performance report of the Board of Commissioners
Pelaporan kinerja Dewan Komisaris disampaikan          which will then be evaluated by the Shareholders.




PT Pegadaian | 2023 Annual Report                                                                      389
Page 390
Tata Kelola Perusahaan
Corporate Governance




dalam laporan pelaksanaan tugas pengawasan Dewan                  Reporting on the performance of the Board of
Komisaris atau dalam bentuk laporan triwulanan                    Commissioners is submitted in the report on the
perkembangan realisasi KPI kepada Pemegang Saham.                 implementation of the Board of Commissioners’
                                                                  supervisory duties or in the form of a quarterly report
                                                                  on the progress of KPI realization to Shareholders.


Penilaian kinerja Dewan Komisaris berdasarkan                     Assessment of the performance of the Board of
Indikator  Kinerja   menunjukan    bahwa  secara                  Commissioners based on Performance Indicators
keseluruhan Dewan Komisaris berhasil mencapai                     shows that overall the Board of Commissioners has
target yang ditetapkan. Berikut indikator yang                    succeeded in achieving the set targets. The following
digunakan dalam KPI dan hasil KPI Dewan Komisaris                 are the indicators used in the KPI and KPI results for
Perseroan di tahun 2023.                                          the Company’s Board of Commissioners in 2023.


               Realisasi Key Performance Indicators (KPI) Dewan Komisaris PT Pegadaian Triwulan IV Tahun 2023
       Realization of Key Performance Indicators (KPI) for the Board of Commissioners of PT Pegadaian in Quarter IV 2023
                                                                                                            Realisasi
                                                                                                                          % Tingkat
       Perspektif        Aspek                                                                    Bobot     Triw. IV
                                                                        Parameter                                          Capaian
        Penilaian       Penilaian            Indikator                                             (%)        2023
 No.                                                                    Parameter                                             %
        Valuation      Assessment            Indicator                                            Weight   Realization   Achievement
       Perspective      Aspects                                                                    (%)     of Triw. IV       Rate
                                                                                                              2023
 1     Learning      Organisasi        Organisasi Dewan         Organisasi Dewan Komisaris          5         5,00         100,00%
       & Growth      Dewan             Komisaris Sesuai         sesuai dengan ketentuan
       Perspective   Komisaris         Ketentuan                yang berlaku
                     Organization      Organization of the      The organization of the
                     of the Board of   Board of Commissioners   Board of Commissioners
                     Commissioners     in accordance with       is in accordance with
                     in accordance     provisions               applicable regulations
                     with provisions

                                       Program Pendidikan/      Setiap Anggota Komisaris            5          5,71        144,29%
                                       trainng/ seminar         minimal mengikuti satu kali
                                       untuk menigkatkan        dalam setahun
                                       kompetensi               Each Commissioner
                                       Education/training/      member participates at
                                       seminar programs to      least once a year
                                       increase competency

       Sub Total                                                                                    10        10,71        107,14%

       Internal      Perencanaan       Pendapatan dan saran     Pendapatan dan saran                5          2,50        50,00%
       Process       Planning          atas RKAP/ RBB dan/      Dewan Komisaris atas
                                       atau revisi RKAP/        RKAP/RBB sebelum tanggal
                                       RBB perusahaan serta     30 November dan Revisi
                                       penyusunan Program       RKAP/RBB sebelum 30 Juni
                                       Kerja Dewan Komisaris    setiap tahun
                                       secara tepat waktu       Revenue and suggestions
                                       Income and suggestions   from the Board of
                                       on the company's         Commissioners for RKAP/
                                       RKAP/RBB and/            RBB before November 30
                                       or revision of the       and Revision of RKAP/RBB
                                       company's RKAP/          before June 30 every year
                                       RBB as well as
                                       timely preparation
                                       of the Board of
                                       Commissioners' Work
                                       Program

                                                                Usulan Program Kerja                           2,50        50,00%
                                                                Dewan Komisaris yang
                                                                dituangkan dalam Rencana
                                                                Kerja dan Anggaran Dewan
                                                                Komisaris yang disampaikan
                                                                kepada pemegang saham
                                                                sebelum 30 November
                                                                setiap tahun
                                                                Proposed Work Program of
                                                                the Board of Commissioners
                                                                as outlined in the Work Plan
                                                                and Budget of the Board
                                                                of Commissioners which is
                                                                submitted to shareholders
                                                                before November 30 each
                                                                year




390                                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 391
               Realisasi Key Performance Indicators (KPI) Dewan Komisaris PT Pegadaian Triwulan IV Tahun 2023
       Realization of Key Performance Indicators (KPI) for the Board of Commissioners of PT Pegadaian in Quarter IV 2023
                                                                                                         Realisasi
                                                                                                                       % Tingkat
       Perspektif        Aspek                                                                 Bobot     Triw. IV
                                                                        Parameter                                       Capaian
        Penilaian       Penilaian           Indikator                                           (%)        2023
 No.                                                                    Parameter                                          %
        Valuation      Assessment           Indicator                                          Weight   Realization   Achievement
       Perspective      Aspects                                                                 (%)     of Triw. IV       Rate
                                                                                                           2023
                     Pelaksanaan      Persetujuan aksi          Persetujuan dan/atau             5         6,67         133,33%
                     Implementation   korporasi atau            Tanggapan Dewan
                                      Tindakan Direksi          Komisaris terhadap usulan
                                      yang memerlukan           Direksi diberikan paling
                                      persetujuan/tanggapan     lambat 14 hari kerja sejak
                                      Dewan Komisaris sesuai    diterima oleh Dewan
                                      dengan ketentuan          Komisaris
                                      Approval of corporate     The Board of
                                      actions or actions        Commissioners' approval
                                      of the Board of           and/or response to the
                                      Directors that require    Board of Directors' proposal
                                      approval/response         is given no later than 14
                                      from the Board of         working days after it is
                                      Commissioners in          received by the Board of
                                      accordance with           Commissioners
                                      provisions

                                      Rapat Dewan Komisaris     Rapat Dewan Komisaris            5         5,42         108,33%
                                      dilaksanakan sesuai       dilaksanakan minimal
                                      dengan ketentuan dan      sebulan sekali, dan rapat
                                      target                    Dewan Komisaris dengan
                                      Board of Commissioners    Direksi dilaksanakan sebulan
                                      meetings are held         sekali
                                      in accordance with        Board of Commissioners
                                      provisions and targets    meetings are held at
                                                                least once a month, and
                                                                meetings of the Board
                                                                of Commissioners and
                                                                Directors are held once a
                                                                month

                                      Penyusunan kebijakan      Rekomendasi calon                5         2,50         200,00%
                                      dan pelaksanaan           pengurus Perusahaan Anak
                                      nominasi calon            yang disampaikan kepada
                                      pengurus Perusahaan       pemegang saham
                                      Anak, serta kebijakan     Recommendations for
                                      remuneri dan struktur     prospective management
                                      remunerasi bagi           of the Subsidiary Company
                                      pengurus perusahaan       submitted to shareholders
                                      Preparation of policies
                                      and implementation        Kebijakan nominasi                         1,25         100,00%
                                      of nominations            pengurus Perusahaan Anak
                                      for candidates            Subsidiary Company
                                      for management            management nomination
                                      of Subsidiary             policy
                                      Companies, as well as
                                                                Kebijakan remunerasi                       1,25         100,00%
                                      remuneration policies
                                                                pengurus perusahaan
                                      and remuneration
                                                                Company management
                                      structures for company
                                                                remuneration policy
                                      management
                                                                Usulan struktur remunerasi                 1,25         100,00%
                                                                bagi pengurus perusahaan
                                                                yang disampaikan kepada
                                                                pemegang saham
                                                                Proposed remuneration
                                                                structure for company
                                                                management submitted to
                                                                shareholders

                                      Penunjukan kantor         Rekomendasi Kantor               5         5,00         100,00%
                                      Akuntan Publik atas       Akuntan Publik yang akan
                                      laporan Keuangan          melaksanakan audit atas
                                      Perseroan                 laporan keuangan perseroan
                                      Appointment of a          diberikan sebelum RUPS
                                      Public Accountant         Tahunan perseroan
                                      office for the            Recommendations for the
                                      Company's financial       Public Accounting Firm
                                      statements                that will carry out an audit
                                                                of the company's financial
                                                                statements are given before
                                                                the company's Annual GMS




PT Pegadaian | 2023 Annual Report                                                                                          391
Page 392
Tata Kelola Perusahaan
Corporate Governance




               Realisasi Key Performance Indicators (KPI) Dewan Komisaris PT Pegadaian Triwulan IV Tahun 2023
       Realization of Key Performance Indicators (KPI) for the Board of Commissioners of PT Pegadaian in Quarter IV 2023
                                                                                                              Realisasi
                                                                                                                            % Tingkat
       Perspektif        Aspek                                                                      Bobot     Triw. IV
                                                                           Parameter                                         Capaian
        Penilaian       Penilaian             Indikator                                              (%)        2023
 No.                                                                       Parameter                                            %
        Valuation      Assessment             Indicator                                             Weight   Realization   Achievement
       Perspective      Aspects                                                                      (%)     of Triw. IV       Rate
                                                                                                                2023
                     Pengawasan         Pelaksanaan kunjungan      Sebagian kantor cabang             5         10,83
                     Supervision        kerja Dewan Komisaris      dikunjungi minimal satu
                                        Implementation             kali oleh Anggota Dewan
                                        of working visits          Komisaris baik secara online
                                        of the Board of            maupun offline
                                        Commissioners              Some branch offices were
                                                                   visited at least once by
                                                                   members of the Board of
                                                                   Commissioners, both online
                                                                   and offline

                                        Pelaksanaan review         Review atas Perencanaan            5          1,67
                                        pengendalian internal      Audit Tahunan (PAT)
                                        serta review laporan       SKAI dan evaluasi atas
                                        audit internal dan         pelaksanaan atas audit
                                        eksternal                  internal
                                        Implementation of          Review of SKAI's Annual
                                        internal control reviews   Audit Planning (PAT)
                                        as well as reviews of      and evaluation of the
                                        internal and external      implementation of internal
                                        audit reports              audits

                                                                   Review Laporan Hasil                          1,67        100,00%
                                                                   Pemeriksaan Audit Internal
                                                                   dan monitoring tindak lanjut
                                                                   sesuai dengan ketentuan
                                                                   dan target waktu
                                                                   Review of Internal Audit
                                                                   Inspection Reports and
                                                                   follow-up monitoring in
                                                                   accordance with provisions
                                                                   and time targets

                                                                   Review Laporan Hasil                          1,67        100,00%
                                                                   Pemeriksaan Audit
                                                                   Eksternal dan monitoring
                                                                   tindak lanjut sesuai dengan
                                                                   ketentuan dan target waktu
                                                                   Review of External Audit
                                                                   Inspection Reports and
                                                                   follow-up monitoring in
                                                                   accordance with provisions
                                                                   and time targets

                                        Pelaksanaan Review         Review Laporan Keuangan            5         5,00         100,00%
                                        Laporan Keuangan           dilaksanakan sesuai dengan
                                        Implementation of          ketentuan dan tepat waktu
                                        Financial Statements       sesuai target
                                        Review                     Financial Report Reviews
                                                                   are carried out in
                                                                   accordance with regulations
                                                                   and on time according to
                                                                   targets

       Sub Total                                                                                      40        49,17         111,31%

 3     Compliance    Pelaksanaan        Pelaksanaan Penilaian      Penilaian GCG dilaksanakan         5         5,00         100,00%
       Perspective   aktivitas          GCG                        minimal satu kali dalam
                     korporasi sesuai   Implementation of GCG      satu tahun sesuai dengan
                     Good Corporate     Assessment                 ketentuan dan tepat waktu
                     Governance                                    sesuai target
                     Implementation                                GCG assessments are
                     of corporate                                  carried out at least once
                     activities in                                 a year in accordance with
                     accordance with                               regulations and on time
                     Good Corporate                                according to targets
                     Governance
                                        Opini Akuntan Publik       Opini Akuntan Publik Wajar         5         5,00         100,00%
                                        atas Laporan Keuangan      Tanpa Pengecualian
                                        perseroan                  Public Accountant's Opinion
                                        Public Accountant's        is Unqualified
                                        Opinion on the
                                        Company's Financial
                                        Statements

                                        Skor Penilaian CGPI        Skor penilaian CGPI sesuai         5         5,00         100,00%
                                        lebih baik dari tahun      dengan target
                                        sebelumnya                 The CGPI assessment score
                                        CGPI Assessment            is in line with the target
                                        Score is better than the
                                        previous year




392                                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 393
                Realisasi Key Performance Indicators (KPI) Dewan Komisaris PT Pegadaian Triwulan IV Tahun 2023
        Realization of Key Performance Indicators (KPI) for the Board of Commissioners of PT Pegadaian in Quarter IV 2023
                                                                                                              Realisasi
                                                                                                                            % Tingkat
        Perspektif        Aspek                                                                     Bobot     Triw. IV
                                                                             Parameter                                       Capaian
         Penilaian       Penilaian                 Indikator                                         (%)        2023
 No.                                                                         Parameter                                          %
         Valuation      Assessment                 Indicator                                        Weight   Realization   Achievement
        Perspective      Aspects                                                                     (%)     of Triw. IV       Rate
                                                                                                                2023
                      Pelaksanaan         Pelaksanaan review atas    Pelaksanaan review atas          5         5,00         100,00%
                      fungsi              Laporan Profil Risiko      Laporan Profil Risiko setiap
                      pengawasan          Carrying out a review of   tiga bulan sesuai dengan
                      terhadap            the Risk Profile Report    ketentuan dan tepat waktu
                      pengelolaan                                    sesuai target
                      Manajemen                                      Carrying out a review of the
                      Risiko                                         Risk Profile Report every
                      Implementation                                 three months in accordance
                      of the                                         with the provisions and on
                      supervisory                                    time according to the target
                      function
                      regarding the       Pelaksanaan fungsi         Skor self assessment             5         5,00         100,00%
                      management          kepatuhan                  review pelaksanaan fungsi
                      of Risk             Implementation of          kepatuhan dilaksanakan
                      Management          compliance functions       setiap semester
                                                                     The self-assessment
                                                                     score review of the
                                                                     implementation of the
                                                                     compliance function is
                                                                     carried out every semester

                                          Pelaksanaan review atas    Pelaksanaan review               5         7,50         150,00%
                                          Laporan Profil Risiko      atas fungsi kepatuhan
                                          dan Fungsi Kepatuhan       dilaksanakan setiap
                                          Carrying out a review      semester sesuai dengan
                                          of the Risk Profile        ketentuan dan tepat waktu
                                          Report and Compliance      sesuai target
                                          Function                   The review of the
                                                                     compliance function is
                                                                     carried out every semester
                                                                     in accordance with the
                                                                     provisions and on time
                                                                     according to the target

        Sub Total                                                                                     30        32,50        108,33%

 4      Finance       Penilaian aspek     Laba Bersih                Pencapaian target Laba           5         5,60          111,92%
        Perspective   rentabilitas dan    Net profit                 Bersih sesuai RKAP
                      permodalan                                     Achievement of Net Profit
                      Assessment of                                  target according to RKAP
                      profitability and
                      capital aspects
                                          Aset                       Pencapaian target Aset           5         5,17         103,49%
                                          Assets                     sesuai RKAP
                                                                     Achievement of Asset
                                                                     targets according to RKAP

                                          NPL                        Pencapaian target NPL            5         9,82         196,47%
                                                                     sesuai RKAP
                                                                     Achievement of NPL targets
                                                                     according to RKAP

                                          ROE                        Pencapaian target ROE            5         5,36         107,18%
                                                                     sesuai RKAP
                                                                     Achievement of ROE target
                                                                     according to RKAP

Sub Total                                                                                             20        25,95        129,76%

TOTAL                                                                                                100       118,33        118,33%




Penilaian Kinerja Direksi                                              Performance Assessment of the Board
                                                                       of Directors

Bagi Direksi, kriteria evaluasi formal disampaikan                     For the Board of Directors, formal evaluation criteria
secara terbuka kepada anggota Direksi sejak tanggal                    are submitted openly to members of the Board of
pengangkatannya. Kriteria kinerja Direksi secara                       Directors from the date of their appointment. The
kolegial maupun individu, berdasarkan atas usulan                      performance criteria for the Board of Directors
oleh Dewan Komisaris kepada RUPS untuk disetujui                       collegially and individually, based on the proposal by
sekurang-kurangnya mencakup:                                           the Board of Commissioners to the GMS for approval,
                                                                       at least include:




PT Pegadaian | 2023 Annual Report                                                                                               393
Page 394
Tata Kelola Perusahaan
Corporate Governance




1.    Tingkat kehadirannya dalam rapat Direksi maupun              1. The level of attendance at the meetings of the
      rapat dengan Dewan Komisaris                                    Board of Directors and meetings with the Board of
                                                                      Commissioners
2. Kontribusinya dalam aktivitas bisnis Perseroan                  2. Its contribution to the Company’s business
                                                                      activities
3. Keterlibatannya dalam penugasan-penugasan                       3. Involvement in certain assignments
   tertentu
4. Komitmennya dalam memajukan kepentingan                         4. Its commitment to advancing the interests of the
   Perseroan                                                          Company
5. Ketaatan    terhadap   peraturan     perundang-                 5. Compliance with applicable laws and regulations
   undangan yang berlaku serta kebijakan Perseroan                    and Company policies


Penilaian kinerja Direksi berdasarkan indikator kinerja,           Assessment of the performance of the Board of
menunjukan bahwa secara keseluruhan Direksi                        Directors based on performance indicators shows
berhasil mencapai target yang ditetapkan. Berikut                  that overall the Board of Directors has succeeded
indikator yang digunakan dalam KPI dan hasil KPI                   in achieving the set targets. The following are the
Direksi Perseroan di tahun 2023.                                   indicators used in the KPI and KPI results for the
                                                                   Company’s Board of Directors in 2023.


                                         KPI Kinerja dan Penilaian Direksi Tahun 2023
                               KPI Performance and Assessment of the Board of Directors in 2023

                                                         Bobot                                   31 Desember 2023
                KPI Kolegial 2023            Satuan    Indikator                                 December 31, 2023
     No                                                                  Target
                Collegial KPI 2023            Unit     Indicator                    Realisasi        Skor KPI         Pencapaian
                                                        Weight                     Realization       KPI Score       Achievement
 Nilai Ekonomi Sosial
 Social Economic Value
 Finansial
 Finance
          Laba Bersih                    Rp (Miliar/
 1.                                                    10           3.911         4.376,68         11,00         111,91%
          Net Profit                     billion)
 2.       ROIC>WACC                      %             5            3,10          3,40             5,48          109,58%
 3.       ROE                            %             5            13,37         14,33            5,36          107,18%
 Operasional
 Operations
          Nasabah Aktif Pembiayaan       Jumlah
 4.                                                    5            13.980.128    14.800.380       5,29          105,87%
          Active Customer Financing      Total
 5.       LAR Coverage Ratio             %             5            61            75,89            5,50          124.41%
 6.       Cost of Credit                 %             5            1,00          -0,302           5,50          330,66%
 Sosial
 Social
          OS Pinjaman Total (OSL
 7.       Gross)                         Rp (Miliar)   5            63.608        67.573,56        5,31          106,23%
          OS Total Loan (OSL Gross
 Inovasi Model Dan Bisnis
 Model and Business Innovation

 8.       KPI Holding UMI                %             15           100           104,11           15,62         104,11%

          Product Alignment
          (Implementasi Kupedes          Rp (Miliar/
 9.                                                    10           1.500         2.678,42         11,00         178,56%
          Pegadaian/ Implementation      billion)
          of Kupedes Pegadaian)




394                                                                                        Laporan Tahunan 2023 | PT Pegadaian
Page 395
                                        KPI Kinerja dan Penilaian Direksi Tahun 2023
                              KPI Performance and Assessment of the Board of Directors in 2023

                                                       Bobot                               31 Desember 2023
               KPI Kolegial 2023            Satuan   Indikator                             December 31, 2023
  No                                                               Target
               Collegial KPI 2023            Unit    Indicator                Realisasi          Skor KPI       Pencapaian
                                                      Weight                 Realization         KPI Score     Achievement
 Kepemimpinan Teknologi
 Technology Leadership
                                        Skor
 10.     IT Maturity Level                           5           4,43       4,65             5,25            104,97%
                                        Score
                                        Skor
 11.     Maturity Cyber Security                     5           >3,2       3,46             5,41            108,13%
                                        Score
 Peningkatan Investasi
 Increasing Investment
         Alignment Kebijakan
         & Framework IT, Risk,
         Compliance, & HC terhadap
         Induk Holding
 12.                                    %            5           100        100              5,00            100,00%
         Alignment of IT, Risk,
         Compliance, & HC Policies
         & Frameworks for Parent
         Holding
         Risk Management Maturity       Skor
 13.                                                 5           >3,42      3,79             5,50            110,82%
         Index                          Score
 Pengembangan Talenta
 Talent Development
 SDM yang Unggul dan Profesional
 Excellent and Professional Human Resources
         Rasio pemenuhan kualifikasi
         Organ Pengelola Risiko
 14.     Ratio of qualification         %            4,5         80         106,12           4,95            132,65%
         fulfillment of the Risk
         Management Organ
         Penyusunan Roadmap
         Penyehatan Dana Pensiun
         Manfaat Pasti
 15.                                    %            4,5         100        100              4,50            100,00%
         Preparation of a Roadmap for
         the Restructuring of Defined
         Benefit Pension Funds
 Pengembangan Talent Milenial dan Perempuan
 Millennial and Women Talent Development
         Rasio Perempuan dalam
         nominated talent
 16.                                    %            3           >20,99     26,16            3,30            124,36%
         Ratio of Women in nominated
         talent
         Rasio Top Talent Muda (<=42
         tahun) dalam nominated
         talent
 17.                                    %            3           >25,00     71,97            3,30            287,88%
         Ratio of Young Top
         Talent (<=42 years) in the
         nominated talent

 Total                                                                                       107,27




PT Pegadaian | 2023 Annual Report                                                                                      395
Page 396
Tata Kelola Perusahaan
Corporate Governance




Rapat Dewan Komisaris dan Direksi
Meeting of the Board of Commissioners and the Board of
Directors

Rapat Dewan Komisaris                                   Meeting of the Board of
                                                        Commissioners

Kebijakan rapat Dewan Komisaris mengacu pada            The Board of Commissioners’ meeting policy refers
Pedoman dan Tata Tertib Kerja Dewan Komisaris PT        to the Company’s Board Manual, where the Board of
Pegadaian, di mana rapat Dewan Komisaris terdiri        Commissioners’ meetings consist of Internal Board of
dari Rapat Internal Dewan Komisaris, Rapat Dewan        Commissioners Meetings, Board of Commissioners
Komisaris mengundang Direksi dan Rapat Dewan            Meetings inviting the Board of Directors and Board of
Komisaris dengan Komite di bawah Dewan Komisaris.       Commissioners Meetings with Committees under the
                                                        Board of Commissioners.


Rapat Internal Dewan Komisaris dilakukan paling         Internal meetings of the Board of Commissioners are
sedikit setiap bulan sekali. Rapat Dewan Komisaris      held at least once a month. Meetings of the Board of
mengundang Direksi dilakukan atas usulan Direksi, di    Commissioners Inviting the Board of Directors are held
mana rapat tersebut merupakan bentuk koordinasi         at the suggestion of the Board of Directors, where the
dan komunikasi mengenai penjelasan Direksi atas         meeting is a form of coordination and communication
perbuatan-perbuatan Direksi yang harus mendapat         regarding the Board of Directors’ explanation of the
persetujuan tertulis Dewan Komisaris, membahas          Board of Directors’ actions which must obtain written
laporan-laporan periodik Direksi, membahas kondisi      approval from the Board of Commissioners, discussing
dan prospek usaha, membahas kebijakan nasional yang     periodic reports of the Board of Directors, discussing
berdampak pada kinerja Perseroan serta memberikan       business conditions and prospects, discussing national
tanggapan, catatan, nasihat yang dituangkan dalam       policies which has an impact on the Company’s
risalah rapat.                                          performance and provides responses, notes, advice as
                                                        outlined in the minutes of meetings.


Adapun untuk rapat bersama Komite di bawah Dewan        As for joint meetings of the Committees under the
Komisaris dilakukan dalam rangka membahas laporan-      Board of Commissioners, they are held in order to
laporan periodik Komite, isu yang berkembang            discuss the Committee’s periodic reports, developing
serta terkait dengan transaksi yang memerlukan          issues and related transactions that require the
persetujuan Dewan Komisaris. Keputusan rapat Dewan      approval of the Board of Commissioners. Decisions
Komisaris diambil berdasarkan musyawarah untuk          of the Board of Commissioners’ meetings are taken
mufakat. Apabila melalui musyawarah tidak tercapai      based on deliberation to reach a consensus. If a
mufakat, maka keputusan rapat Dewan Komisaris           consensus is not reached through deliberation, then
diambil dengan suara terbanyak biasa. Setiap anggota    the decision of the Board of Commissioners meeting
Dewan Komisaris berhak mengeluarkan 1 (satu)            is taken by an ordinary majority vote. Each member
suara ditambah 1 (satu) suara untuk Anggota Dewan       of the Board of Commissioners has the right to cast
Komisaris yang diwakilinya.                             1 (one) vote plus 1 (one) vote for the Member of the
                                                        Board of Commissioners he represents.


Sepanjang tahun 2023, Dewan Komisaris telah             Throughout 2023, the Board of Commissioners
menyelenggarakan Rapat Internal Dewan Komisaris         has held 14 internal meetings of the Board of
sebanyak 14 kali dan Rapat Internal Dewan Komisaris     Commissioners and 12 internal meetings of the Board
bersama Direksi sebanyak 12 kali. Berikut risalah dan   of Commissioners with the Board of Directors. The
tingkat kehadiran Dewan Komisaris dalam rapat di        following are the minutes and attendance levels of
sepanjang tahun 2023.                                   the Board of Commissioners at meetings throughout
                                                        2023.




396                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 397
                              Risalah dan Peserta Rapat Internal Dewan Komisaris Tahun 2023
                        Minutes and Participants of the 2023 Board of Commissioners Internal Meeting

                Tanggal                                                                              Peserta
  No                                                    Agenda
                 Date                                                                              Participants
 1.    25 Januari 2023             1.   Pembahasan hasil rapat bulan Desember         1.   Dewan Komisaris
       January 25, 2023                 2022                                          2.   Komite Audit
                                   2.   Pembahasan kinerja PT Pegadaian s.d. bulan    3.   Komite Pemantau Risiko
                                        Desember 2022                                 4.   Komite Nominasi dan Remunerasi
                                   3.   Hal-hal strategis lainnya                     1.   Board of Commissioners
                                   1.   Discussion of meeting results of the          2.   Audit Committee
                                        December 2022                                 3.   Risk Monitoring Committee
                                   2.   Discussion of the performance of PT           4.   Nomination and Remuneration
                                        Pegadaian until December 2022                      Committee
                                   3.   Other strategic matters
 2.    03 Februari 2023            Pembahasan Materi Dewan Komisaris pada             1.   Dewan Komisaris
       February 3, 2023            Rakernas SPI PT Pegadaian                          2.   Komite Audit
                                   Discussion of Board of Commissioners material      3.   Komite Pemantau Risiko
                                   at National Working Meeting of SPI of PT           4.   Komite Nominasi dan Remunerasi
                                   Pegadaian                                          1.   Board of Commissioners
                                                                                      2.   Audit Committee
                                                                                      3.   Risk Monitoring Committee
                                                                                      4.   Nomination and Remuneration
                                                                                           Committee
 3.    22 Februari 2023            1. Pembahasan hasil rapat bulan Januari 2023       1.   Dewan Komisaris
       February 22, 2023           2. Pembahasan kinerja PT Pegadaian s.d. bulan      2.   Komite Audit
                                      Januari 2023                                    3.   Komite Pemantau Risiko
                                   3. Hal-hal strategis lainnya                       4.   Komite Nominasi dan Remunerasi
                                   1. Discussion of meeting results of the January    1.   Board of Commissioners
                                      2023                                            2.   Audit Committee
                                   2. Discussion of the performance of PT             3.   Risk Monitoring Committee
                                      Pegadaian until January 2023                    4.   Nomination and Remuneration
                                   3. Other strategic matters                              Committee
 4.    29 Maret 2023               1. Pembahasan hasil rapat bulan Februari 2023      1.   Dewan Komisaris
       March 29, 2023              2. Pembahasan kinerja PT Pegadaian s.d. bulan      2.   Komite Audit
                                      Februari 2023                                   3.   Komite Pemantau Risiko
                                   3. Hal-hal strategis lainnya                       4.   Komite Nominasi dan Remunerasi
                                   1. Discussion of meeting results of the February   1.   Board of Commissioners
                                      2023                                            2.   Audit Committee
                                   2. Discussion of the performance of PT             3.   Risk Monitoring Committee
                                      Pegadaian until February 2023                   4.   Nomination and Remuneration
                                   3. Other strategic matters                              Committee
 5.    03 April 2023               Pembahasan Usulan Remunerasi Dewan                 1.   Dewan Komisaris
       April 3, 2023               Komisaris dan Direksi PT Pegadaian                 2.   Komite Nominasi dan Remunerasi
                                   Discussion of Proposed Remuneration for the        1.   Board of Commissioners
                                   Board of Commissioners and Board of Directors      2.   Nomination and Remuneration
                                   of PT Pegadaian                                         Committee
 6.    28 April 2023               1. Pembahasan hasil rapat bulan Maret 2023         1.   Dewan Komisaris
       April 28, 2023              2. Pembahasan kinerja PT Pegadaian s.d. bulan      2.   Komite Audit
                                      Maret 2023                                      3.   Komite Pemantau Risiko
                                   3. Hal-hal strategis lainnya                       4.   Komite Nominasi dan Remunerasi
                                   1. Discussion of meeting results of the March      1.   Board of Commissioners
                                      2023                                            2.   Audit Committee
                                   2. Discussion of the performance of PT             3.   Risk Monitoring Committee
                                      Pegadaian until March 2023                      4.   Nomination and Remuneration
                                   3. Other strategic matters                              Committee
 7.    29 Mei 2023                 1. Pembahasan hasil rapat bulan April 2023         1.   Dewan Komisaris
       May 29, 2023                2. Pembahasan kinerja PT Pegadaian s.d. bulan      2.   Komite Audit
                                      April 2023                                      3.   Komite Pemantau Risiko
                                   3. Hal-hal strategis lainnya                       4.   Komite Nominasi dan Remunerasi
                                   1. Discussion of meeting results of the April      1.   Board of Commissioners
                                      2023                                            2.   Audit Committee
                                   2. Discussion of the performance of PT             3.   Risk Monitoring Committee
                                      Pegadaian until April 2023                      4.   Nomination and Remuneration
                                   3. Other strategic matters                              Committee




PT Pegadaian | 2023 Annual Report                                                                                      397
Page 398
Tata Kelola Perusahaan
Corporate Governance




                             Risalah dan Peserta Rapat Internal Dewan Komisaris Tahun 2023
                       Minutes and Participants of the 2023 Board of Commissioners Internal Meeting

               Tanggal                                                                             Peserta
 No                                                    Agenda
                Date                                                                             Participants
 8.    27 Juni 2023               1. Pembahasan hasil rapat bulan Mei 2023          1.   Dewan Komisaris
       June 27, 2023              2. Pembahasan kinerja PT Pegadaian s.d. bulan     2.   Komite Audit
                                     Mei 2023                                       3.   Komite Pemantau Risiko
                                  3. Hal-hal strategis lainnya                      4.   Komite Nominasi dan Remunerasi
                                  1. Discussion of meeting results of May 2023      1.   Board of Commissioners
                                  2. Discussion of the performance of PT            2.   Audit Committee
                                     Pegadaian until May 2023                       3.   Risk Monitoring Committee
                                  3. Other strategic matters                        4.   Nomination and Remuneration
                                                                                         Committee
 9.    25 Juli 2023               1. Pembahasan hasil rapat bulan Juni 2023         1.   Dewan Komisaris
       July 25, 2023              2. Pembahasan Proses Surat                        2.   Komite Audit
                                  3. Pembahasan Tindak Lanjut Asesmen GCG           3.   Komite Pemantau Risiko
                                     dan CGPI (revisi BoC Charter)                  4.   Komite Nominasi dan Remunerasi
                                  4. Pembahasan kinerja PT Pegadaian s.d. bulan     1.   Board of Commissioners
                                     Juni 2023                                      2.   Audit Committee
                                  5. Hal-hal strategis lainnya
                                                                                    3.   Risk Monitoring Committee
                                  1. Discussion of meeting results of June 2023
                                                                                    4.   Nomination and Remuneration
                                  2. Discussion of the Letter Process
                                                                                         Committee
                                  3. Discussion of Follow-up to GCG and CGPI
                                     Assessment (revised BoC Charter)
                                  4. Discussion of the performance of PT
                                     Pegadaian until June 2023
                                  5. Other strategic matters
 10.   29 Agustus 2023            1. Pembahasan hasil rapat bulan Juli 2023         1.   Dewan Komisaris
       August 29, 2023            2. Pembahasan kinerja PT Pegadaian s.d. bulan     2.   Komite Audit
                                     Juli 2023                                      3.   Komite Pemantau Risiko
                                  3. Hal-hal strategis lainnya                      4.   Komite Nominasi dan Remunerasi
                                  1. Discussion of meeting results of July 2023     1.   Board of Commissioners
                                  2. Discussion of the performance of PT            2.   Audit Committee
                                     Pegadaian until July 2023                      3.   Risk Monitoring Committee
                                  3. Other strategic matters                        4.   Nomination and Remuneration
                                                                                         Committee
 11.   22 September 2023          1. Pembahasan hasil rapat bulan Agustus 2023      1.   Dewan Komisaris
       September 22, 2023         2. Pembahasan kinerja PT Pegadaian s.d. bulan     2.   Komite Audit
                                     Agustus 2023                                   3.   Komite Pemantau Risiko
                                  3. Hal-hal strategis lainnya                      4.   Komite Nominasi dan Remunerasi
                                  1. Discussion of meeting results of the August    1.   Board of Commissioners
                                     2023                                           2.   Audit Committee
                                  2. Discussion of the performance of PT            3.   Risk Monitoring Committee
                                     Pegadaian until August 2023                    4.   Nomination and Remuneration
                                  3. Other strategic matters                             Committee
 12.   23 Oktober 2023            1.   Pembahasan hasil rapat bulan September       1.   Dewan Komisaris
       October 23, 2023                2023                                         2.   Komite Audit
                                  2.   Pembahasan kinerja PT Pegadaian s.d. bulan   3.   Komite Pemantau Risiko
                                       September 2023                               4.   Komite Nominasi dan Remunerasi
                                  3.   Hal-hal strategis lainnya                    1.   Board of Commissioners
                                  1.   Discussion of meeting results of the         2.   Audit Committee
                                       September 2023                               3.   Risk Monitoring Committee
                                  2.   Discussion of the performance of PT          4.   Nomination and Remuneration
                                       Pegadaian until September 2023                    Committee
                                  3.   Other strategic matters
 13.   28 November 2023           1. Pembahasan hasil rapat bulan Oktober 2023      1.   Dewan Komisaris
       November 28, 2023          2. Pembahasan kinerja PT Pegadaian s.d. bulan     2.   Komite Audit
                                     Oktober 2023                                   3.   Komite Pemantau Risiko
                                  3. Hal-hal strategis lainnya                      4.   Komite Nominasi dan Remunerasi
                                  1. Discussion of meeting results of the October   1.   Board of Commissioners
                                     2023                                           2.   Audit Committee
                                  2. Discussion of the performance of PT            3.   Risk Monitoring Committee
                                     Pegadaian until October 2023                   4.   Nomination and Remuneration
                                  3. Other strategic matters                             Committee




398                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 399
                                 Risalah dan Peserta Rapat Internal Dewan Komisaris Tahun 2023
                           Minutes and Participants of the 2023 Board of Commissioners Internal Meeting

                 Tanggal                                                                                   Peserta
 No                                                          Agenda
                  Date                                                                                   Participants
14.      27 Desember 2023               1.   Pembahasan hasil rapat bulan November        1.   Dewan Komisaris
         December 27, 2023                   2023                                         2.   Komite Audit
                                        2.   Pembahasan kinerja PT Pegadaian s.d. bulan   3.   Komite Pemantau Risiko
                                             November 2023                                4.   Komite Nominasi dan Remunerasi
                                        3.   Hal-hal strategis lainnya                    1.   Board of Commissioners
                                        1.   Discussion of meeting results of the         2.   Audit Committee
                                             November 2023                                3.   Risk Monitoring Committee
                                        2.   Discussion of the performance of PT          4.   Nomination and Remuneration
                                             Pegadaian until November 2023                     Committee
                                        3.   Other strategic matters



                        Risalah dan Peserta Rapat Gabungan Dewan Komisaris & Direksi Tahun 2023
            Minutes and Participants of the 2023 Joint Meeting of the Board of Commissioners & Board of Directors
                Tanggal                                                                                        Peserta
    No                                                          Agenda
                 Date                                                                                        Participants
                                   1. Pembahasan hasil rapat bulan Desember 2022
                                   2. Pembahasan kinerja PT Pegadaian s.d. bulan Desember
                                      2022                                                          1.   Dewan Komisaris
          27 Januari 2023          3. Hal-hal strategis lainnya                                     2.   Direksi
1
          January 27, 2023         1. Discussion of meeting results of December 2022                1.   Board of Commissioners
                                   2. Discussion of the performance of PT Pegadaian until           2.   Board of Directors
                                      December 2022
                                   3. Other strategic matters
                                   1. Pembahasan hasil rapat bulan Januari 2023
                                   2. Pembahasan kinerja PT Pegadaian s.d. bulan Januari 2023
                                                                                                    1.   Dewan Komisaris
                                   3. Hal-hal strategis lainnya
          28 Februari 2023                                                                          2.   Direksi
2                                  1. Discussion of meeting results of January 2023
          February 28, 2023                                                                         1.   Board of Commissioners
                                   2. Discussion of the performance of PT Pegadaian until
                                                                                                    2.   Board of Directors
                                      January 2023
                                   3. Other strategic matters
                                   1. Pembahasan hasil rapat bulan Februari 2023
                                   2. Pembahasan kinerja PT Pegadaian s.d. bulan Februari
                                      2023                                                          1.   Dewan Komisaris
          29 Maret 2023            3. Hal-hal strategis lainnya                                     2.   Direksi
3
          March 29, 2023           1. Discussion of meeting results of the February 2023            1.   Board of Commissioners
                                   2. Discussion of the performance of PT Pegadaian until           2.   Board of Directors
                                      February 2023
                                   3. Other strategic matters
                                   1. Pembahasan hasil rapat bulan Maret 2023
                                   2. Pembahasan kinerja PT Pegadaian s.d. bulan Maret 2023
                                                                                                    1.   Dewan Komisaris
                                   3. Hal-hal strategis lainnya
          28 April 2023                                                                             2.   Direksi
4                                  1. Discussion of meeting results of March 2023
          April 28, 2023                                                                            1.   Board of Commissioners
                                   2. Discussion of the performance of PT Pegadaian until
                                                                                                    2.   Board of Directors
                                      March 2023
                                   3. Other strategic matters
                                   1. Pembahasan hasil rapat bulan April 2023
                                   2. Pembahasan kinerja PT Pegadaian s.d. bulan April 2023
                                                                                                    1.   Dewan Komisaris
                                   3. Hal-hal strategis lainnya
          29 Mei 2023                                                                               2.   Direksi
5                                  1. Discussion of meeting results of the April 2023
          May 29, 2023                                                                              1.   Board of Commissioners
                                   2. Discussion of the performance of PT Pegadaian until April
                                                                                                    2.   Board of Directors
                                      2023
                                   3. Other strategic matters
                                   1. Pembahasan hasil rapat bulan Mei 2023
                                   2. Pembahasan kinerja PT Pegadaian s.d. bulan Mei 2023
                                                                                                    1.   Dewan Komisaris
                                   3. Hal-hal strategis lainnya
          27 Juni 2023                                                                              2.   Direksi
6                                  1. Discussion of meeting results of May 2023
          June 27, 2023                                                                             1.   Board of Commissioners
                                   2. Discussion of the performance of PT Pegadaian until May
                                                                                                    2.   Board of Directors
                                      2023
                                   3. Other strategic matters




PT Pegadaian | 2023 Annual Report                                                                                           399
Page 400
Tata Kelola Perusahaan
Corporate Governance




                        Risalah dan Peserta Rapat Gabungan Dewan Komisaris & Direksi Tahun 2023
            Minutes and Participants of the 2023 Joint Meeting of the Board of Commissioners & Board of Directors
                 Tanggal                                                                                   Peserta
      No                                                   Agenda
                  Date                                                                                   Participants
                                1. Pembahasan hasil rapat bulan Juni 2023
                                2. Pembahasan kinerja PT Pegadaian s.d. bulan Juni 2023
                                                                                                1.   Dewan Komisaris
                                3. Hal-hal strategis lainnya
           27 Juli 2023                                                                         2.   Direksi
 7                              1. Discussion of meeting results of June 2023
           July 27, 2023                                                                        1.   Board of Commissioners
                                2. Discussion of the performance of PT Pegadaian until June
                                                                                                2.   Board of Directors
                                   2023
                                3. Other strategic matters
                                1. Pembahasan hasil rapat bulan Juli 2023
                                2. Pembahasan kinerja PT Pegadaian s.d. bulan Juli 2023
                                                                                                1.   Dewan Komisaris
                                3. Hal-hal strategis lainnya
           30 Agustus 2023                                                                      2.   Direksi
 8                              1. Discussion of meeting results of July 2023
           August 30, 2023                                                                      1.   Board of Commissioners
                                2. Discussion of the performance of PT Pegadaian until July
                                                                                                2.   Board of Directors
                                   2023
                                3. Other strategic matters
                                1. Pembahasan hasil rapat bulan Agustus 2023
                                2. Pembahasan kinerja PT Pegadaian s.d. bulan Agustus
                                   2023                                                         1.   Dewan Komisaris
           27 September 2023    3. Hal-hal strategis lainnya                                    2.   Direksi
 9
           September 27, 2023   1. Discussion of meeting results of August 2023                 1.   Board of Commissioners
                                2. Discussion of the performance of PT Pegadaian until          2.   Board of Directors
                                   August 2023
                                3. Other strategic matters
                                1. Pembahasan hasil rapat bulan September 2023
                                2. Pembahasan kinerja PT Pegadaian s.d. bulan September
                                   2023                                                         1.   Dewan Komisaris
           30 Oktober 2023      3. Hal-hal strategis lainnya                                    2.   Direksi
 10
           October 30, 2023     1. Discussion of meeting results of September 2023              1.   Board of Commissioners
                                2. Discussion of the performance of PT Pegadaian until          2.   Board of Directors
                                   September 2023
                                3. Other strategic matters
                                1. Pembahasan hasil rapat bulan Oktober 2023
                                2. Pembahasan kinerja PT Pegadaian s.d. bulan Oktober
                                   2023
                                3. Pembahasan Usulan Penerbitan Obligasi, Sukuk, MTN, dan
                                   lain-lain
                                4. Pembahasan Usulan Persetujuan Rencana Aksi Keuangan
                                   Bekelanjutan                                                 1.   Dewan Komisaris
           29 November 2023     5. Hal-hal strategis lainnya                                    2.   Direksi
 11
           November 29, 2023    1. Discussion of meeting results of October 2023                1.   Board of Commissioners
                                2. Discussion of the performance of PT Pegadaian until          2.   Board of Directors
                                   October 2023
                                3. Discussion of Proposed Issuance of Bonds, Sukuk, MTN,
                                   etc
                                4. Discussion of the Proposal for Approval of the Sustainable
                                   Financial Action Plan
                                5. Other strategic matters
                                1. Pembahasan hasil rapat bulan November 2023
                                2. Pembahasan kinerja PT Pegadaian s.d. bulan November
                                   2023                                                         1.   Dewan Komisaris
           29 Desember 2023     3. Hal-hal strategis lainnya                                    2.   Direksi
 12
           December 29, 2023    1. Discussion of meeting results of November 2023               1.   Board of Commissioners
                                2. Discussion of the performance of PT Pegadaian until          2.   Board of Directors
                                   November 2023
                                3. Other strategic matters




400                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 401
                   Tingkat Kehadiran Dewan Komisaris dalam Rapat Internal dan Rapat Bersama Direksi
   Level of Attendance of the Board of Commissioners in Internal Meetings and Joint Meetings with the Board of Directors
                                     Rapat Gabungan Dewan
                                                                           Rapat Internal Dewan           Jumlah Rapat Dewan
                                     Komisaris dengan Direksi
                                                                                 Komisaris                     Komisaris
                                   Joint Meeting of the Board of
                                                                       Internal Meeting of the Board       Number of Board of
                                   Commissioners with the Board
                                                                             of Commissioners            Commissioners Meetings
                                           of Directors

    Nama            Jabatan          Jumlah dan (%) Kehadiran            Jumlah dan (%) Kehadiran        Jumlah dan (%) Kehadiran
    Name            Position        Number and (%) Attendance           Number and (%) Attendance       Number and (%) Attendance

                                  Jumlah                               Jumlah                          Jumlah
                                                Jumlah                              Jumlah                          Jumlah
                                   Rapat                                Rapat                           Rapat
                                              Kehadiran                           Kehadiran                       Kehadiran
                                  Number                      %        Number                    %     Number                   %
                                              Number of                           Number of                       Number of
                                    of                                   of                              of
                                              Attendance                          Attendance                      Attendance
                                  Meetings                             Meetings                        Meetings

                Komisaris
 Loto
                Utama
 Srinaita                             12           12       100%          14          14       100%      26          26        100%
                President
 Ginting
                Commissioner

 Umiyatun
                Komisaris
 Hayati                               12           12       100%          14          14       100%      26          26        100%
                Commissioner
 Triastuti

                Komisaris
 Sudarto                              12           12       100%          14          14       100%      26          26        100%
                Commissioner

 Rini           Komisaris
                                      12           12       100%          14          14       100%      26          26        100%
 Widyantini     Commissioner

                Komisaris
 Makmur         Independen
                                      12           12       100%          14          14       100%      26          26        100%
 Keliat         Independent
                Commissioner

                Komisaris
                Independen
 Nezar Patria                         12           12       100%          14          14       100%      26          26        100%
                Independent
                Commissioner

                Komisaris
 Yudi
                Independen
 Priambodo                            12           12       100%          14          14       100%      26          26        100%
                Independent
 P.
                Commissioner

                Komisaris
 Muhammad       Independen
                                      3            3        100%          3           3        100%       6           6        100%
 Isnaini*       Independent
                Commissioner
 Keterangan:
 *Diangkat sebagai Komisaris Independen pada tanggal 11 Oktober 2023
 Description:
 *Appointed as Independent Commissioner on October 11, 2023




Rapat Direksi                                                          Meeting of the Board of Directors

Kebijakan rapat Direksi mengacu pada Board Manual,                     The Board of Directors’ meeting policy refers to
dimana rapat Direksi terdiri dari rapat Internal Direksi               the Board Manual, where the meetings consist of
dan Rapat Direksi mengundang Dewan Komisaris.                          Internal Meetings and meetings with the Board of
Rapat Internal Direksi diselenggarakan secara berkala                  Commissioners. Internal meetings of the Board of
sekurang-kurangnya 1 (satu) kali dalam 1 (satu) bulan.                 Directors are held periodically at least 1 (one) time in
adapun Rapat Direksi Mengundang Dewan Komisaris                        1 (one) month. The Board of Directors Meeting with
dilakukan atas usulan Dewan Komisaris.                                 the Board of Commissioners is held based on the
                                                                       recommendation of the Board of Commissioners.


Keputusan rapat Direksi diambil berdasarkan                            Decisions at Board of Directors meetings are taken
musyawarah     untuk    mufakat.  Apabila   melalui                    based on deliberation to reach consensus. If through
musyawarah tidak tercapai mufakat, maka keputusan                      deliberation no consensus is reached, then the decision
rapat Direksi diambil dengan suara terbanyak biasa.                    at the Board of Directors meeting is taken by ordinary
Setiap anggota Direksi berhak mengeluarkan 1 (satu)                    majority vote. Each member of the Board of Directors
suara ditambah 1 (satu) suara untuk Anggota Direksi                    has the right to cast 1 (one) vote plus 1 (one) vote for
yang diwakilinya. Selama tahun 2023, Direksi telah                     the Member of the Board of Directors he represents.




PT Pegadaian | 2023 Annual Report                                                                                               401
Page 402
Tata Kelola Perusahaan
Corporate Governance




menyelenggarakan Rapat Internal Direksi sebanyak                       During 2023, the Board of Directors held 154 Internal
154 kali, dan Rapat Direksi bersama Dewan Komisaris                    Meetings of the Board of Directors, and 12 Meetings of
sebanyak 12 kali. Berikut risalah dan tingkat kehadiran                the Board of Directors and Board of Commissioners.
Direksi dalam rapat di sepanjang tahun 2023.                           The following are the minutes and attendance levels of
                                                                       the Board of Directors at meetings throughout 2023.


                                                                           Tingkat kehadiran Direksi pada Rapat Direksi
                                                                         Board of Directors' attendance level at the Meetings
         Tanggal
 No                          Agenda
          Date                                   Damar       Elvi                     Ferdian                                                  Ridwan
                                                                          Eka                        Udin       Teguh     E.R.A.    Gunawan
                                                  Latri    Rofiqotul                   Timur                                                   Arbian
                                                                       Pebriansyah                Salahudin*   Wahyono   Taufiq**   Sulistyo
                                                Setiawan   Hidayah                   Satyagraha                                                Syah***

      January 3,    Kajian Potensial Wilayah
  1                                                ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
      2023          Regional Potential Study

                    1.    SOP Penertiban
                          Aset PT Pegadaian
                    2.    Penyelesaian Aset
                          Bermasalah di
                          Padangsidimpuan
                          dan Malangbong
                    3.    Usulan
                          Penyelesaian
                          Tumpang Tindih
                          Sertipikat dan
                          Pemecahan
                          Sertipikat CP
                          Ngupasan-Ex
                          Pesonna Hotel
                          Malioboro
      January 17,
  2                 1.    SOP for Controlling      ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
      2023
                          PT Pegadaian
                          Assets
                    2.    Resolving
                          Problem Assets in
                          Padangsidimpuan
                          and Malangbong
                    3.    Proposed
                          Settlement of
                          Overlapping
                          Certificates and
                          Splitting of CP
                          Ngupasan-Ex
                          Pesonna Hotel
                          Malioboro
                          Certificates

                    Permohonan Persetujuan
                    End-State Penataan Anak
      January 17,   Perusahaan
  3                                                ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
      2023          Application for End-State
                    Approval of Subsidiary
                    Arrangement

                    Corporate Card Direksi
      January 17,
  4                 Board of Directors'            ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
      2023
                    Corporate Card

                    Penetapan Pengurus PT
                    Pegadaian Galeri Dua
                    Empat
      January 24,
  5                 Determination of the           ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
      2023
                    Management of PT
                    Pegadaian Galeri Dua
                    Empat

                    Permohonan Persetujuan
                    RKA AP (PGDE, POJ
      January 24,   & PIJ)
  6                                                ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
      2023          Request for AP RKA
                    Approval (PGDE, POJ
                    & PIJ)

      January 31,   Hasil Assessment GCG
  7                                                ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
      2023          GCG Assessment Results

                    Pengadaan Satpam,
                    Office Boy/ Girl dan
      January 31,   Pengemudi
  8                                                ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
      2023          Procurement of security
                    guards, office boys/girls
                    and drivers

                    Usulan Penerapan
      February 7,   Kebijakan STL Harian
  9                                                ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
      2023          Proposed Implementation
                    of Daily STL Policy




402                                                                                               Laporan Tahunan 2023 | PT Pegadaian
Page 403
                                                                              Tingkat kehadiran Direksi pada Rapat Direksi
                                                                            Board of Directors' attendance level at the Meetings
          Tanggal
 No                            Agenda
           Date                                     Damar       Elvi                     Ferdian                                                    Ridwan
                                                                             Eka                        Udin       Teguh     E.R.A.    Gunawan
                                                     Latri    Rofiqotul                   Timur                                                     Arbian
                                                                          Pebriansyah                Salahudin*   Wahyono   Taufiq**   Sulistyo
                                                   Setiawan   Hidayah                   Satyagraha                                                  Syah***

                      Update Progress
                      Pengembangan Produk
       February 7,    pada Divisi Emas
 10                                                   ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
       2023           Product Development
                      Progress Update in the
                      Gold Division

                      Pengkinian Peraturan
                      Direksi Tentang Pedoman
                      Pengadaan Barang dan
                      Jasa dan Peraturan
                      Direksi Tentang Batas
                      Kewenangan Pengadaan
                      Barang dan Jasa
       February 7,    Update of Board of
  11                                                  ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
       2023           Directors'Regulations
                      Concerning Guidelines for
                      Procurement of Goods
                      and Services and Board
                      of Directors' Regulations
                      Concerning Limits of
                      Authority to Procure
                      Goods and Services

                      Update Progress BRILiaN
       February 7,    Ways Pegadaian
 12                                                   ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
       2023           BRILlian Ways Pegadaian
                      Progress Update

                      Usulan Atas Perubahan
                      Anggaran Dasar
       February 7,    Pegadaian
 13                                                   ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
       2023           Suggestion for Changes
                      to the Articles of
                      Association of Pegadaian

       February 7,    Penurunan STL Emas
 14                                                   ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
       2023           Gold STL decline

                      Batas Kewenangan
                      Pengadaan Barang &
       February 8,
 15                   Jasa                            ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
       2023
                      Limits of Authority to
                      Procure Goods & Services

                      Rencana Aksi Keuangan
                      Berkelanjutan PT
       February 15,
 16                   Pegadaian                       ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
       2023
                      PT Pegadaian Sustainable
                      Finance Action Plan

       February 15,   Program Racing Reward
 17                                                   ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
       2023           Pencapaian KPI

                      Update Progres dan
       February 21,   Persetujuan Desain
 18                                                   ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
       2023           Backdrop Main Lobby
                      Pegadaian Tower

                      Sahabat UMKM
       February 21,
 19                   Pegadaian & Pegadaian           ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
       2023
                      Poin

                      Pembangunan Outlet
       February 21,   Senyum, SOP Gudang
 20                                                   ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
       2023           Terpadu & Kalsifikasi Unit
                      Kerja

                      Tindak Lanjut
       February 21,
 21                   Rekomendasi Temuan              ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
       2023
                      Bank Indonesia 2022

       February 21,   Penentuan Final
 22                                                   ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
       2023           Awarding PIA 2023

       February 21,   Struktur Organisasi
 23                                                   ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
       2023           Perusahaan RJPP

                      Fasilitas Kesehatan BOD
       February 21,   & BOC dan Fasilitas
 24                                                   ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
       2023           Kesehatan Purna Jabatan
                      Direksi

       February 25,   Perubahan Anggaran
 25                                                   ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
       2023           Dasar Pegadaian




PT Pegadaian | 2023 Annual Report                                                                                                             403
Page 404
Tata Kelola Perusahaan
Corporate Governance




                                                                              Tingkat kehadiran Direksi pada Rapat Direksi
                                                                            Board of Directors' attendance level at the Meetings
          Tanggal
 No                            Agenda
           Date                                     Damar       Elvi                     Ferdian                                                  Ridwan
                                                                             Eka                        Udin       Teguh     E.R.A.    Gunawan
                                                     Latri    Rofiqotul                   Timur                                                   Arbian
                                                                          Pebriansyah                Salahudin*   Wahyono   Taufiq**   Sulistyo
                                                   Setiawan   Hidayah                   Satyagraha                                                Syah***

       February 28,    Road to HUT Pegadaian
 26                                                   ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
       2023            122

                       Strategi Inorganic Growth
       February 28,
  27                   melalui Project Blossom        ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
       2023
                       Bersama BRI

                       Update TOR Perencanaan
 28    March 7, 2023   Interior & Update back         ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
                       drop Main Lobby

                       Penentuan The Best
 29    March 7, 2023   Inspiring Employee PEA         ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
                       2023

                       Kajian Bisnis dan
 30    March 9, 2023   Operasional bersama            ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
                       PWC

                       Customer Rating Produk
  31   March 9, 2023                                  ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
                       Rahn

                       Usulan Monetesasi BJDPL
  32   March 9, 2023                                  ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
                       & STL Harian

       March 14,
 33                    Update Project Blossom         ✓          X            ✓            X                        ✓                     ✓         ✓
       2023

       March 14,
 34                    HUT Pegadaian ke 122           ✓          X            ✓            X                        ✓                     ✓         ✓
       2023

                       Implementasi
       March 14,
  35                   Pengurangan Bonus atas         ✓          X            ✓            X                        ✓                     ✓         ✓
       2023
                       Unit Kerja 2022

       March 15,
 36                    Project Blossom                ✓          X            ✓            X                        ✓                     ✓         ✓
       2023

                       Persetujuan Pelaksanaan
       March 21,
  37                   Tahap II Divestasi Anak        ✓          X            ✓            X                        ✓                     ✓         ✓
       2023
                       Perusahaan

                       Persetujuan Timeline dan
       March 21,
 38                    pengiriman NBO project         ✓          X            ✓            X                        ✓                     ✓         X
       2023
                       Blossom

                       Pra RUPS Penetapan
       March 21,
 39                    pengurus PT PIJ & PT           ✓          X            ✓            X                        ✓                     ✓         X
       2023
                       G24

                       Usulan Batasan /
                       Threshold atas Tindakan
                       Direksi PT Pegadaian
       March 21,
 40                    Proposed Limits /              ✓          X            ✓            X                        ✓                     ✓         X
       2023
                       Thresholds on the
                       Actions of the Directors
                       of PT Pegadaian

                       Penghapusbukuan
                       Piutang Bisnis Tahun
       March 21,
  41                   2023                           ✓          X            ✓            X                        ✓                     ✓         X
       2023
                       Write-off of Business
                       Receivables in 2023

                       Pemberian Tunjangan
                       PPh atas Kurang Bayar
                       SPT Tahunan kepada
                       Direksi, Komisaris,
                       mantan Direksi dan
                       mantan Komisaris PT
                       Pegadaian
       March 21,
 42                    Providing Income               ✓          X            ✓            X                        ✓                     ✓         X
       2023
                       Tax Allowance for
                       Underpayment of Annual
                       Tax Returns to Directors,
                       Commissioners, former
                       Directors and former
                       Commissioners of PT
                       Pegadaian

                       Progress Problem Fixing
                       Scoring di Aplikasi Prime
       March 28,
 43                    Progress Problem Fixing        ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
       2023
                       Scoring in the Prime
                       Application




404                                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 405
                                                                                Tingkat kehadiran Direksi pada Rapat Direksi
                                                                              Board of Directors' attendance level at the Meetings
         Tanggal
 No                             Agenda
          Date                                        Damar       Elvi                     Ferdian                                                    Ridwan
                                                                               Eka                        Udin       Teguh     E.R.A.    Gunawan
                                                       Latri    Rofiqotul                   Timur                                                     Arbian
                                                                            Pebriansyah                Salahudin*   Wahyono   Taufiq**   Sulistyo
                                                     Setiawan   Hidayah                   Satyagraha                                                  Syah***

                       Usulan Perubahan KPI
                       Unit Kerja pada Kantor
      March 28,        Wilayah
 44                                                     ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
      2023             Proposed Changes
                       to Work Unit KPIs at
                       Regional Offices

                       KPI Direksi Individual
 45   April 4, 2023                                     ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
                       Individual Director KPIs

                       1.    Inhouse Training
                             "Advanced
                             Diamond
                             Identification"
                       2.    Rasionalisasi STP
                             Berlian Bersertifikat
                             pada Cabang
                             Sentralisasi
                             Penerima BJ
                             Berlian
                       3.    Buku "Gold Product
                             - a Compendium"
                             Sebagai Referensi
                             Penaksiran BJ
 46   April 4, 2023          Emas Batangan              ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
                       1.    In-house Training
                             "Advanced
                             Diamond
                             Identification"
                       2.    Rationalization of
                             Certified Diamond
                             STPs at Centralized
                             BJ Diamond
                             Recipient Branches
                       3.    The book "Gold
                             Product - a
                             Compendium" as
                             a reference for BJ
                             Gold Bar Appraisal

                       Placement TV
 47   April 4, 2023                                     ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
                       TV Placements

                       Layanan QR Gade
 48   April 4, 2023                                     ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
                       Gade QR Service

                       Update kasus kebayoran
                       dari hasil audit
 49   April 4, 2023    Update on the kebayoran          ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
                       case from the audit
                       results

                       Penetapan Lokasi
                       Alternatif Kantor Pusat
 50   April 11, 2023   Determination of                 ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
                       Alternative Head Office
                       Locations

                       Strategi Peningkatan OSL
                       Gross Pada Momentum
                       Lebaran
 51   April 11, 2023                                    ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
                       Strategy to Increase
                       Gross OSL in the Eid
                       Momentum

                       Kebijakan Override
 52   April 17, 2023   Scoring                          ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
                       Override Scoring Policy

                       Pengadaan Jasa
                       Konsultan Perencanaan
                       Interior Pegadaian Tower
 53   April 17, 2023   Procurement of                   ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
                       Pegadaian Tower Interior
                       Planning Consultant
                       Services

                       Penerbitan Obligasi
                       Berkelanjutan V Tahap III
                       dan Sukuk Mudharabah
                       Berkelanjutan II Tahap III
                       Tahun 2023
 54   April 17, 2023                                    ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
                       Issuance of Sustainable
                       Bonds V Phase III and
                       Sustainable Sukuk
                       Mudharabah II Phase III
                       in 2023




PT Pegadaian | 2023 Annual Report                                                                                                               405
Page 406
Tata Kelola Perusahaan
Corporate Governance




                                                                                 Tingkat kehadiran Direksi pada Rapat Direksi
                                                                               Board of Directors' attendance level at the Meetings
          Tanggal
 No                              Agenda
           Date                                        Damar       Elvi                     Ferdian                                                  Ridwan
                                                                                Eka                        Udin       Teguh     E.R.A.    Gunawan
                                                        Latri    Rofiqotul                   Timur                                                   Arbian
                                                                             Pebriansyah                Salahudin*   Wahyono   Taufiq**   Sulistyo
                                                      Setiawan   Hidayah                   Satyagraha                                                Syah***

                        Optimalisasi Aset Anak
                        Perusahaan PT Pegadaian
 55    April 27, 2023   Optimization of PT               ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
                        Pegadaian Subsidiary
                        Assets

                        Pricing Book Building
                        Obligasi Berkelanjutan V
                        dan Sukuk Mudharabah
                        Berkelanjutan II Tahap 3
                        Tahun 2023
 56    May 2, 2023                                       ✓          ✓            ✓            X                        ✓                     ✓         ✓
                        Pricing Book Building
                        Sustainable Bonds V
                        and Sustainable Sukuk
                        Mudharabah II Phase 3
                        2023

                        Persiapan Dinner Meeting
  57   May 2, 2023      dan Persiapan Diskusi            ✓          ✓            ✓            X                        ✓                     ✓         ✓
                        Q&A Project Maverick

                        STP Berlian Pada Cabang
 58    May 4, 2023                                       ✓          ✓            ✓            X                        ✓                     ✓         ✓
                        Sentralisasi BJ Berlian

                        Pengembangan Fitur
 59    May 4, 2023                                       ✓          ✓            ✓            X                        ✓                     ✓         ✓
                        KCA Flexi 180 hari

                        Strategi Kinerja & Strategi
 60    May 4, 2023                                       ✓          ✓            ✓            X                        ✓                     ✓         ✓
                        Picing Produk Mulia2023

                        Usulan Pengakhiran
                        Perjanjian Usaha
  61   May 9, 2023                                       ✓          ✓            ✓            X                        ✓                     ✓         ✓
                        Patungan (JVA) PT
                        Pefindo Biro Kredit

                        Usulan Pedoman
 62    May 9, 2023      Pengendalian Produk              ✓          ✓            ✓            X                        ✓                     ✓         ✓
                        Non Gadai

                        Update Draft SPA (Sales
 63    May 12, 2023                                      ✓          ✓            ✓            X                        ✓                     ✓         ✓
                        & Purchase Agreement)


 64    May 12, 2023     Final Steerco RJPP               ✓          ✓            ✓            X                        ✓                     ✓         ✓
                        Valuasi Aktuaria Dana
 65    May 16, 2023                                      ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
                        Pensiun

                        Pengunduran Diri
 66    May 16, 2023                                      ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
                        Pengawas YKP Permata

                        Penentuan Hasil
 67    May 16, 2023                                      ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
                        Presentasi Desain Interior

                        Perubahan Peraturan
 68    May 16, 2023     Direksi Nomor 85 Tahun           ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
                        2021

 69    May 16, 2023     Update Penyaluran TJSL           ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
                        1. Tahapan dan timeline
                        pelaksanaan fase II
                        project Blossom melalui
                        akuisisi Perusahaan
 70    May 17, 2023                                      ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
                        Maverick;
                          2. Pengiriman /
                        penyampaian Binding
                        Offer kepada Seller

                        Draf SPA Bersama
  71   May 19, 2023                                      ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
                        Konsultan PwC & AHP

                        Update Draft Sales
  72   May 20, 2023     Purchase Agreement               ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
                        Project Blossom

                        Penetapan Final Kupon
                        Obligasi Berkelanjutan
                        V Tahap III dan
  73   May 23, 2023                                      ✓          ✓            ✓             ✓                       ✓                     ✓         ✓
                        Sukuk Mudharabah
                        Berkelanjutan II Tahap III
                        Tahun 2023

  74   May 23, 2023     Customer Rating KCA              ✓          ✓            ✓             ✓                       ✓                     ✓         ✓




406                                                                                                     Laporan Tahunan 2023 | PT Pegadaian
Page 407
                                                                             Tingkat kehadiran Direksi pada Rapat Direksi
                                                                           Board of Directors' attendance level at the Meetings
         Tanggal
 No                           Agenda
          Date                                     Damar       Elvi                     Ferdian                                                    Ridwan
                                                                            Eka                        Udin       Teguh     E.R.A.    Gunawan
                                                    Latri    Rofiqotul                   Timur                                                     Arbian
                                                                         Pebriansyah                Salahudin*   Wahyono   Taufiq**   Sulistyo
                                                  Setiawan   Hidayah                   Satyagraha                                                  Syah***

                      Penentuan Valuasi dan
                      Struktur Kepemilikan
 75   May 24, 2023    Maverick terkait               ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
                      Pelaksanaan Project
                      Blossom

                      Penawaran Arum Haji
 76   May 29, 2023    Khusus Karyawan/ti BRI         ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
                      Grup

 77   May 29, 2023    Gadai Peduli 9                 ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
                      Laporan Progres
                      Pegadaian Tower
 78   May 29, 2023                                   ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
                      Pawnshop Tower
                      Progress Report

                      Progress dan Tindak
                      Lanjut Implementasi
                      Bullion Services
 79   June 6, 2023                                   ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
                      Progress and Follow-up
                      Implementation of Bullion
                      Services

                      Pra-RUPS Tahunan
                      Perusahaan Anak Tahun
                      Buku 2022 & Update
                      RUPS Tahunan PT PBK
                      Tahun Buku 2022
 80   June 13, 2023   Pre-Annual GMS of              ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
                      Subsidiary Companies
                      for Fiscal Year 2022 &
                      Update on PT PBK's
                      Annual GMS for Fiscal
                      Year 2022

                      Perubahan Struktur
                      Organisasi Tata Kerja
                      (SOTK) 14 (empat belas)
                      Divisi Kantor Pusat PT
                      Pegadaian
 81   June 13, 2023   Changes in the                 ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
                      Organizational Structure
                      of Work Procedures
                      (SOTK) for 14 (fourteen)
                      PT Pegadaian Head
                      Office Divisions

                      Pembahasan Masukan
                      Hasil Rakernas Serikat
                      Pekerja Tahun 2023
 82   June 13, 2023   Discussion of Input to         ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
                      the Results of the 2023
                      National Worker Union
                      Working Meeting

                      Standardisasi Outlet
                      tahun 2023
 83   June 13, 2023                                  ✓          ✓            ✓             ✓                       ✓                     ✓           ✓
                      Outlet Standardization
                      in 2023

                      Perubahan Struktur
                      Organisasi Korporasi,
                      Pembagian Tugas dan
                      Penggantian Sementara
                      Board Of Management
 84   June 27, 2023   Changes in Corporate           ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
                      Organizational Structure,
                      Division of Duties and
                      Temporary Replacement
                      of the Board of
                      Management

                      Update Market dan
                      Persetujuan Penerbitan
 85   July 11, 2023   Obligasi                       ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
                      Market Update and Bond
                      Issuance Approval

                      Penyelarasan dan
                      Peningkatan Tata Kelola
                      Kebijakan Perusahaan
 86   July 11, 2023   Alignment and                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
                      Improvement of
                      Corporate Policy
                      Governance




PT Pegadaian | 2023 Annual Report                                                                                                            407
Page 408
Tata Kelola Perusahaan
Corporate Governance




                                                                              Tingkat kehadiran Direksi pada Rapat Direksi
                                                                            Board of Directors' attendance level at the Meetings
          Tanggal
 No                            Agenda
           Date                                     Damar       Elvi                     Ferdian                                                  Ridwan
                                                                             Eka                        Udin       Teguh     E.R.A.    Gunawan
                                                     Latri    Rofiqotul                   Timur                                                   Arbian
                                                                          Pebriansyah                Salahudin*   Wahyono   Taufiq**   Sulistyo
                                                   Setiawan   Hidayah                   Satyagraha                                                Syah***

                       Usulan Penerbitan
                       Range Kupon Book
                       Building Obligasi
                       Berkelanjutan V Tahap IV
                       dan Sukuk Mudharabah
                       Berkelanjutan II Tahap IV
                       Tahun 2023
  87   July 14, 2023                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
                       Proposed Issuance of the
                       Book Building Coupon
                       Range for Sustainable
                       Bonds V Phase IV and
                       Sustainable Sukuk
                       Mudharabah II Phase IV
                       in 2023

                       Pendapat Hukum
                       Terhadap Rencana
                       Aksi Korporasi
                       dalam Transaksi
                       Pengambilalihan
                       Terhadap Perusahaan
                       Terbuka Oleh Prof. Dr.
 88    July 18, 2023                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
                       Ningrum Natasya Sirait
                       Legal Opinion on
                       Corporate Action Plans
                       in Takeover Transactions
                       of Public Companies by
                       Prof. Dr. Ningrum Natasya
                       Sirait

                       Pegadaian Sport and Art
                       Fest 2023
 89    July 18, 2023                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
                       Pegadaian Sport and Art
                       Fest 2023

                       Pengkinian Pedoman
                       Fasilitas Operasional
                       BOD/BOC
 90    July 18, 2023                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
                       Updated BOD/BOC
                       Operational Facility
                       Guidelines

                       PDS (Pegadaian Digital
                       Service) 2.0
  91   July 25, 2023                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
                       PDS (Pawnshop Digital
                       Service) 2.0

                       Arrum Haji Plus dan
                       Akselerasi Amanah
 92    July 25, 2023                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
                       Arrum Haji Plus and
                       Amanah Acceleration

                       Update Program dan
                       Kegiatan TJSL
 93    July 25, 2023                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
                       Update on TJSL
                       Programs and Activities

                       Update Strategi Inorganic
                       Growth 2023
 94    July 25, 2023                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
                       2023 Inorganic Growth
                       Strategy Update

                       Pentapan Final Kupon
       August 2,
 95                    Final Coupon                   ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023
                       Determination

       August 2,       Talent Management
 96                                                   ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023            Talent Management

       August 2,       Update Prores Gerakan
 97                                                   ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023            Gaspol

       August 2,       Update Pegadaian Fest
 98                                                   ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023            2023

       August 8,       Kenaikan Penghasilan
 99                                                   ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023            Tahun 2023

                       Perubahan Pedoman
       August 8,
 100                   Implementasi PMS Unit          ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023
                       Kerja

                       Pengkinian Pedoman
       August 8,       Penerapan Program Anti
 101                                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023            Pencucian Uang dan
                       Pendanaan Terorisme




408                                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 409
                                                                              Tingkat kehadiran Direksi pada Rapat Direksi
                                                                            Board of Directors' attendance level at the Meetings
          Tanggal
 No                             Agenda
           Date                                     Damar       Elvi                     Ferdian                                                    Ridwan
                                                                             Eka                        Udin       Teguh     E.R.A.    Gunawan
                                                     Latri    Rofiqotul                   Timur                                                     Arbian
                                                                          Pebriansyah                Salahudin*   Wahyono   Taufiq**   Sulistyo
                                                   Setiawan   Hidayah                   Satyagraha                                                  Syah***

                       1. Kajian Screening Calon
                       Target Inorganic Growth
       August 15,      2.0 (Bpk Suwandi)
 102                                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023              2. Kajian Screening
                       Multifinance Sector
                       (BRIDS)

       August 15,
 103                   Usulan RKAP 2024               ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023

       August 22,      Kebijakan Umum
 104                                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023            Operasional dan Produk

                       Update Progress
       August 22,      Pembangunan dan
 105                                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023            Pengembangan Potensi
                       Vault PT Pegadaian

       August 22,      Persetujuan Sponsorsip
 106                                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023            Pegadaian Liga 2

       August 22,      Penyesuaian Struktur
 107                                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023            Penggolongan Jabatan

       August 22,      Pegadaian Sebagai
 108                                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023            Kustodian Crypto GIDR

                       Update Penyelesaian
       August 29,      Kewaiban PT WIKR atas
 109                                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023            Transaksi Pembelian 9
                       Hotel Eks Pesonna

                       Permohonan Perubahan
       August 29,
 110                   Perdir PPBJ dan Batas          ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023
                       Kewenangan PPBJ

                       Usulan Penghapusbukuan
       August 29,
 111                   Piutang Bisnis Tahap II        ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023
                       Tahun 2022

       August 29,
 112                   Retret BOD & BOC               ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023

       August 29,
 113                   Logo Pegadaian Liga 2          ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023

       September 5,    Kajian Anorganic dengan
 114                                                  ✓          ✓            ✓            X             ✓          ✓          ✓          ✓
       2023            BRIDS

       September 5,    Perubahan Peraturan
 115                                                  ✓          ✓            ✓            X             ✓          ✓          ✓          ✓
       2023            Dana Pensiun

                       Penetapan Upah
                       Pengurus Dapen Tahun
                       2023 dan Penyesuaian
       September 5,
 116                   Kebijakan Remunerasi           ✓          ✓            ✓            X             ✓          ✓          ✓          ✓
       2023
                       Penugasan di Anak
                       Perusahaan dan Badan
                       Hukum Terafiliasi

       September 12,   Uji Sistem Terbatas
 117                                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023            Tabungan Emas Rencana

       September 12,   Amanah Reborn &
 118                                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023            Penyaluran KUR Syariah

                       Update Perpanjangan
       September 12,
 119                   PKB                            ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023
                       PKB Extension Update

       September 12,   Tindak Lanjut Karyawan
 120                                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023            PKWT (Kantor Wilayah)

                       Pengkinian Perdir Komite
                       Investasi & Belanja Modal
       September 12,
 121                   Update on Investment           ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023
                       & Capital Expenditure
                       Committee Regulations

                       Update Tower & Design
       September 19,   Interior Tower
 122                                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023            Tower Update & Tower
                       Interior Design




PT Pegadaian | 2023 Annual Report                                                                                                             409
Page 410
Tata Kelola Perusahaan
Corporate Governance




                                                                              Tingkat kehadiran Direksi pada Rapat Direksi
                                                                            Board of Directors' attendance level at the Meetings
          Tanggal
 No                             Agenda
           Date                                     Damar       Elvi                     Ferdian                                                  Ridwan
                                                                             Eka                        Udin       Teguh     E.R.A.    Gunawan
                                                     Latri    Rofiqotul                   Timur                                                   Arbian
                                                                          Pebriansyah                Salahudin*   Wahyono   Taufiq**   Sulistyo
                                                   Setiawan   Hidayah                   Satyagraha                                                Syah***

                       Pembahasan Materi CGPI
       September 19,
 123                   Discussion of CGPI             ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023
                       Material

                       1. Update Laporan
                       Bulanan terkait Fraud
                       2. Update terkait Digital
       September 19,   Lending
 124                                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023            1. Update Monthly
                       Reports related to Fraud
                       2. Updates related to
                       Digital Lending

                       Update Progres Penataan
                       Perusahaan Anak
       September 19,
 125                   Update on the Progress         ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023
                       of Subsidiary Company
                       Arrangement

                       Pengkinian Peraturan
                       Direksi Pedoman
                       Business Continuity
                       Management System
       September       (BCMS)
 126                                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       26, 2023        Update on Board of
                       Directors Regulations
                       Business Continuity
                       Management System
                       (BCMS) Guidelines

                       Perubahan SOTK PT
                       Pesonna Indonesia Jaya
       September
 127                   Changes to the SOTK of         ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       26, 2023
                       PT Pesonna Indonesia
                       Jaya

                       Gruping Mapping
       October 3,      Nasabah Aktif Tahunan
 128                                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023            Annual Active Customer
                       Grouping Mapping

                       Persetujuan Kandidat
                       Calon Komisaris
                       Independen dan Anggota
                       Direksi PT Pesonna
                       Indonesia Jaya (PIJ)
       October 4,
 129                   Approval of Candidates         ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023
                       for Independent
                       Commissioners and
                       Members of the Board of
                       Directors of PT Pesonna
                       Indonesia Jaya (PIJ)

                       Usulan Materi
                       Perundingan PKB dari
       October 6,      Serikat Pekerja
 130                                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓         X
       2023            Proposed PKB
                       Negotiation Materials
                       from the Labor Union

                       Laporan Sponsorship
       October 6,      Liga 2
 131                                                  ✓          ✓            ✓             ✓            ✓          ✓          ✓         X
       2023            League 2 Sponsorship
                       Report

                       Rakernas 2023
       October 11,
 132                   National Working               ✓          ✓            ✓            X             ✓          X          ✓          ✓
       2023
                       Meeting 2023

                       Desain Kalender dan
       October 11,     Buku Agenda Tahun 2024
 133                                                  ✓          ✓            ✓            X             ✓          X          ✓          ✓
       2023            2024 Calendar and
                       Agenda Book Design

                       Kajian Analisis Emas,
                       Makro Ekonomi &
       October 13,     Formulasi STL Harian
 134                                                  ✓          ✓            ✓             ✓            ✓          X          ✓          ✓
       2023            Study of Gold Analysis,
                       Macroeconomics & Daily
                       STL Formulation

                       Usulan Perubahan
                       Struktur Organisasi
                       Korporasi PT Pegadaian
                       Galeri Dua Empat
       October 17,
 135                   Proposed Changes               ✓          ✓            ✓             ✓            ✓          X          ✓          ✓
       2023
                       to the Corporate
                       Organizational Structure
                       of PT Pegadaian Galeri
                       Dua Empat




410                                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 411
                                                                             Tingkat kehadiran Direksi pada Rapat Direksi
                                                                           Board of Directors' attendance level at the Meetings
          Tanggal
 No                            Agenda
           Date                                    Damar       Elvi                     Ferdian                                                    Ridwan
                                                                            Eka                        Udin       Teguh     E.R.A.    Gunawan
                                                    Latri    Rofiqotul                   Timur                                                     Arbian
                                                                         Pebriansyah                Salahudin*   Wahyono   Taufiq**   Sulistyo
                                                  Setiawan   Hidayah                   Satyagraha                                                  Syah***

                      Laporan Perundingan
                      Pertama PKB Periode
       October 19,    2023 - 2025
 136                                                 ✓          ✓            ✓             ✓            ✓          X          ✓          ✓
       2023           PKB First Negotiation
                      Report for the Period
                      2023 - 2025

                      Pengadaan Bundling
                      Paket Data Seluler untuk
                      Project Cash In Cash Out
       October 24,    (CICO)
 137                                                X           X            ✓             ✓            ✓          ✓          ✓          ✓
       2023           Procurement of Cellular
                      Data Package Bundling
                      for the Cash In Cash Out
                      (CICO) Project

                      Update Harga Emas dan
                      Monev STL Harian
       October 24,
 138                  Daily Gold Price Updates      X           X            ✓             ✓            ✓          ✓          ✓          ✓
       2023
                      and STL Monitoring and
                      Evaluation

                      Perubahan Jam Kerja
       November 1,
 139                  Changes in Working             ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023
                      Hours

                      Tindak Lanjut Karyawan
       November 1,    PKWT
 140                                                 ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023           PKWT Employee Follow-
                      up

                      Tema, Konsep Desain
       November 1,    Annual Report dan
 141                                                 ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023           Sustainability Report
                      2023

       November 7,    Kebijakan Umum dan
 142                                                 ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023           Operasional Produk

                      Modernisasi Perangkat
       November 7,
 143                  Server dan Storage Core        ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023
                      MIS

       November 11,   Update Harga Emas dan
 144                                                 ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023           Monev STL Harian

       November 14,
 145                  Remodeling CKPN                ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023

                      Penanganan Keluhan
       November 20,   Nasabah a.n Asima S
 146                                                 ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023           Karolina Pakpahan dan
                      Puji Rahayu

                      Pra-Rups Perubahan
                      Nomenklatur Jabatan,
                      Pengalihan Tugas, dan
       November 23,   Pengangkatan Anggota
 147                                                 ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023           Dewan Komisaris dan
                      Anggota Direksi PT
                      Pesonna Indonesia Jaya
                      (“PIJ”)

                      Rencana Aksi Keuangan
       November 21,
 148                  Berkelanjutan PT               ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023
                      Pegadaian

                      Pedoman Penyelesaian
       November 21,
 149                  Pinjaman Pegadaian KCA         ✓          ✓            ✓             ✓            ✓          ✓          ✓          ✓
       2023
                      Jatuh Tempo

       December 15,   Desain Penyusunan
 150                                                 ✓          ✓            X            X             ✓          ✓          ✓          ✓
       2023           Culture House Strategy

       December 15,   Laporan Revisi Desain
 151                                                 ✓          ✓            X            X             ✓          ✓          ✓          ✓
       2023           Interior Pegadaian Tower

       December 19,   Usulan KPI Kolegial Tahun
 152                                                 ✓          ✓            X            X             ✓          ✓          ✓          ✓
       2023           2024

                      1. Persiapan PT PIJ untuk
                      mengelola The Gade
       December 19,   Tower
 153                                                 ✓          ✓            X            X             ✓          ✓          ✓          ✓
       2023             2. Pricing Structure
                      & Service Travel
                      Management 2023

       December 19,   Integrated Human Capital
 154                                                 ✓          X            ✓             ✓           X           ✓          ✓          ✓
       2023           Management




PT Pegadaian | 2023 Annual Report                                                                                                            411
Page 412
Tata Kelola Perusahaan
Corporate Governance




                    Tingkat Kehadiran Direksi dalam Rapat Internal dan Rapat bersama Dewan Komisaris
      Level of Attendance of the Board of Directors at Internal Meetings and Meetings with the Board of Commissioners
                                                         Rapat Direksi Bersama Dewan
                                                                                                         Jumlah Rapat Direksi
                                                                   Komisaris
                                                                                                       Number and (%) Attendance
                                                          Number and (%) Attendance
                                                           Jumlah dan (%) Kehadiran                    Jumlah dan (%) Kehadiran
        Nama                     Jabatan
        Name                     Position               Jumlah                                     Jumlah
                                                         Wajib           Jumlah                     Wajib          Jumlah
                                                         Rapat         Kehadiran                    Rapat        Kehadiran
                                                                                          %                                        %
                                                         Total            Total                     Total           Total
                                                       Mandatory       Attendance                 Mandatory      Attendance
                                                       Meetings                                   Meetings

 Damar Latri            Direktur Utama
                                                            12              12           100           154          152            99
 Setiawan               President Director
                        Direktur Teknologi
 Teguh Wahyono          Informasi dan Digital
                        Director of Information
                                                            12              12           100           154          149            97
                        Technology and Digital
                        Direktur Umum
 Gunawan Sulistyo       Director of General                 12              12           100           154          152            99
                        Affairs
                        Direktur Keuangan dan
 Ferdian Timur          Perencanaan Strategis
 Satyagraha             Director of Finance and
                                                            12              12           100           154          126            82
                        Strategic Planning
                        Direktur Jaringan,
                        Operasi, dan Penjualan
 Eka Pebriansyah                                            12              12           100           154          150            97
                        Director of Network,
                        Operations and Sales
                        Direktur Pemasaran dan
                        Pengembangan Produk
 Elvi Rofiqotul         Director of Marketing
 Hidayah
                                                            12               11           92           154           141           92
                        and Product
                        Development
                        Direktur Human Capital
 E.R.A. Taufiq**        Director of Human                   7                7           100           71            71            100
                        Capital
                        Direktur Manajemen
                        Risiko, Legal, dan
                        Kepatuhan
 Udin Salahudin*        Director of Risk                    7                7           100           71            70            99
                        Management, Legal and
                        Compliance
                        Direktur Human Capital,
                        Legal, dan Compliance
 Ridwan Arbian                                                                                                                     94
                        Director of Human                   5                5           100           83            78
 Syah***
                        Capital, Legal and
                        Compliance
 Keterangan:
 *Bapak Udin Salahudin diangkat sebagai Manajemen Risiko, Legal, dan Kepatuhan pada 23 Juni 2023
 **Bapak E.R.A. Taufiq diangkat sebagai Direktur Human Capital pada 23 Juni 2023
 ***Bapak Ridwan Arbian Syah diberhentikan secara hormat pada tanggal 23 Juni 2023

 Note:
 *Udin Salahudin was appointed as Director of Risk Management, Legal and Compliance on June 23, 2023
 **E.R.A. Taufiq was appointed as Director of Human Capital on June 23, 2023
 ***Ridwan Arbian Syah was honorably dismissed on June 23, 2023




412                                                                                            Laporan Tahunan 2023 | PT Pegadaian
Page 413
Kehadiran Dewan Komisaris                                              Attendance of the Board of
dan Direksi dalam Rapat Umum                                           Commissioners and the Board of
Pemegang Saham                                                         Directors at the General Meeting of
                                                                       Shareholders
Di sepanjang tahun 2023, Perseroan menyelenggarakan                    Throughout 2023, the Company held 2 (two) GMS,
2 (dua) kali RUPS, yaitu RUPS RKAP dan RUPS                            namely the GMS for RKAP and GMS for Annual Report
Pengesahan Laporan Tahunan untuk Tahun Buku 2022.                      Ratification for the 2022 Financial Year. The following
Berikut disampaikan kehadiran Dewan Komisaris dan                      is the presence of the Board of Commissioners and the
Direksi dalam RUPS tersebut.                                           Board of Directors at the GMS.


                                                            Kehadiran Dewan Komisaris dan Direksi pada
   Dewan Komisaris dan Direksi                     Attendance of the Board of Commissioners and Board of Directors
   Board of Commissioners and
       Board of Directors                               RUPS RKAP                             RUPS Audited TB 2022
                                                       GMS for RKAP                     GMS for Audited 2022 Annual Report
 Dewan Komisaris
 Board of Commissioners
 Loto Srinaita Ginting                                        v                                          v
 Umiyatun Hayati Triastuti                                    v                                          v
 Sudarto                                                      v                                          v
 Rini Widyantini                                              v                                          v
 Makmur Keliat                                                v                                          v
 Nezar Patria                                                 v                                          v
 Yudi Priambodo P.                                            v                                          v
 Muhammad Isnaini*                                           --                                         --
 Direksi
 Board of Directors
 Damar Latri Setiawan                                         v                                          v
 Teguh Wahyono                                                v                                          v
 Gunawan Sulistyo                                             v                                          v
 Ferdian Timur Satyagraha                                     v                                          v
 Eka Pebriansyah                                              v                                          v
 Elvi Rofiqotul Hidayah                                       v                                          v
 Udin Salahudin                                               v                                          v
 E.R.A. Taufiq                                                v                                          v

 *Diangkat sebagai Komisaris Independen pada tanggal 11 Oktober 2023
 *Appointed as Independent Commissioner on October 11, 2023



Dasar Kebijakan Suksesi Dewan                                          Basic Succession Policy for the Board
Komisaris dan Direksi                                                  of Commissioners and the Board of
                                                                       Directors
Perencanaan      suksesi   Direksi dilakukan    oleh                   Succession planning for the Board of Directors is
Komite     Nominasi      dan   Remunerasi    dengan                    carried out by the Nomination and Remuneration
tujuan mempersiapkan regenerasi dan menjaga                            Committee with the aim of preparing for regeneration
kesinambungan kepemimpinan di masa mendatang.                          and maintaining continuity of leadership in the future.
Sebagai bagian dari Holding BUMN Ultra Mikro                           As part of the Ultra Micro SOEs Holding as well as an
sekaligus sebagai emiten yang tercatat di Bursa                        issuer listed on the Indonesia Stock Exchange, the
Efek Indonesia, kebijakan dasar terkait pergantian                     basic policy regarding the replacement and succession
dan suksesi Dewan Komisaris dan Direksi di lingkup                     of the Board of Commissioners and Board of Directors
Perusahaan mengacu pada beberapa peraturan                             within the Company refers to several basic regulations,
mendasar, yaitu:                                                       namely:
1. Undang-Undang No. 40 Tahun 2007 tentang                             1. Law No. 40 of 2007 concerning Limited Liability
    Perseroan Terbatas.                                                    Companies.




PT Pegadaian | 2023 Annual Report                                                                                         413
Page 414
Tata Kelola Perusahaan
Corporate Governance




2. Peraturan OJK No. 33/POJK.04/2014 tentang            2. OJK Regulation No. 33/POJK.04/2014 concerning
   Direksi dan Dewan Komisaris Emiten atau                 Board of Directors and Board of Commissioners of
   Perusahaan Publik.                                      Issuers or Public Companies.
3. Peraturan   Menteri BUMN     No.    PER-04/          3. Regulation of Minister of SOEs No. PER-10/
   MBU/06/2020 tentang Perubahan atas Peraturan            MBU/10/2020        concerning   Amendments     to
   Menteri BUMN No. PER-03/MBU/2012tentang                 the Regulation of Minister of SOEs No. PER-
   Persyaratan, Tata Cara Pengangkatan, dan                02/MBU/02/2015         concerning   Requirements,
   Pemberhentian Anggota Dewan Komisaris dan               Procedures for Appointment and Dismissal of
   Dewan Pengawas BUMN.                                    Members of the Board of Commissioners and
                                                           Supervisory Board of SOEs.
4. Peraturan Menteri BUMN No. PER-11/MBU/07/2021        4. Regulation of Minister of SOEs No. PER-11/
   tentang Persyaratan, Tata Cara Pengangkatan, dan        MBU/07/2021          concerning     Requirements,
   Pemberhentian Anggota Direksi BUMN.                     Procedures for Appointment and Dismissal of
                                                           Members of the Board of Directors of SOEs.
5. Peraturan OJK No. 27/POJK.03/2016 tentang Uji        5. OJK Regulation No. 27/POJK.03/2016 concerning
   Kemampuan dan Kepatutan (fit and proper test)           fit and proper tests for Main Parties of Financial
   bagi Pihak Utama Lembaga Jasa Keuangan.                 Services Institutions.


Peraturan Menteri BUMN di atas memberikan metode        Regulation of Minister of SOEs above provides a
tentang talent pool tentang pengelolaan manajemen       method on the talent pool concerning the management
korporasi BUMN oleh Kementerian BUMN selaku entitas     of SOEs corporate management by the Ministry of
pemilik akhir Pegadaian. Sedangkan Peraturan OJK        SOEs as the ultimate owner entity of Pegadaian. While
No. 27/POJK.03/2016 mengatur persyaratan bahwa          OJK Regulation No. 27/POJK.03/2016 stipulates the
calon anggota Dewan Komisaris dan Direksi wajib lulus   requirement that prospective members of the Board
fit and proper test dan memperoleh persetujuan dari     of Commissioners and Board of Directors must pass
Otoritas Jasa Keuangan (OJK) sebelum menjalankan        a fit and proper test and obtain approval from the
tugas dan fungsi dalam jabatannya.                      Financial Services Authority (FSA) before carrying out
                                                        their duties and functions in their positions.



Talent Pool dan Mekanisme                               Talent Pool and Appointment
Pengangkatan Dewan Komisaris dan                        Mechanism for the Board of
Direksi                                                 Commissioners and the Board of
                                                        Directors
Sumber bakal calon Dewan Komisaris dan Direksi          Sources of prospective candidates for the Board of
dapat berasal dari:                                     Commissioners and Board of Directors can come from:
1. Direksi BUMN                                         1. SOEs’ Board of Directors
2. Dewan Komisaris/Dewan Pengawas BUMN                  2. SOEs’ Board of Commissioners/Supervisory Board
3. Talenta BUMN yang terdiri atas:                      3. SOEs’ Talent consisting of:
   a. Pejabat 1 (satu) tingkat di bawah Direksi atau       a. Officials at 1 (one) level below the Board of
       pejabat yang mempunyai prestasi istimewa                Directors or officials with special achievements
   b. Direksi anak usaha dari BUMN/perusahaan              b. Board of Directors of a subsidiary of a SOEs/
       patungan BUMN                                           SOEs’ joint venture company
4. Talenta Kementerian BUMN                             4. Talent of the Ministry of SOEs
5. Sumber lain yang terdiri dari:                       5. Other sources consisting of:
   a. Pejabat BUMN lain                                    a. Other SOEs officials
   b. Sumber lainnya                                       b. Other sources
6. Bagi calon Direksi, sumber bakal calon dapat         6. For candidates for the Board of Directors, the
   diambil    dari  internal   Perusahaan.   Berikut       source of potential candidates can be taken from
   disampaikan bagan pengusulan hingga penetapan           within the Company.
   Dewan Komisaris dan Direksi.




414                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 415
Governansi Remunerasi Dewan
Komisaris dan Direksi
Remuneration Governance of the Board of Commissioners
and the Board of Directors

Prosedur Pengusulan hingga                                       Suggestion Procedure Up to
Penetapan Remunerasi Dewan                                       Determination of Remuneration for
Komisaris dan Direksi                                            the Board of Commissioners and the
                                                                 Board of Directors
Remunerasi merupakan imbal jasa yang diberikan                   Remuneration is a fee for services provided by the
Perseroan kepada Dewan Komisaris dan Direksi                     Company to the Board of Commissioners and Board
atas kinerja yang telah ditunjukkan. Dasar hukum                 of Directors for the performance that has been shown.
remunerasi bagi Dewan Komisaris dan Direksi adalah               The legal basis for remuneration for the Board of
Undang-Undang No. 40 tahun 2007 tentang Perseroan                Commissioners and Board of Directors is Law No. 40
Terbatas, dan Peraturan Menteri BUMN No. PER-12/                 of 2007 concerning Limited Liability Companies, and
MBU/11/2020 tanggal 25 November 2020 tentang                     Minister of SOEs’ Regulation No. PER-12/MBU/11/2020
Perubahan Kelima atas Peraturan Menteri BUMN No.                 dated November 25, 2020 concerning the Fifth
PER-04/MBU/2014 tentang Pedoman Penetapan                        Amendment to the Regulation of Minister of SOEs
Penghasilan Direksi, Dewan Komisaris dan Dewan                   No. PER-04/MBU/2014 concerning Guidelines for
Pengawas Badan Usaha Milik Negara, di mana besaran               Determining the Income of Board of Directors, Board of
gaji/honorarium dan tantiem Dewan Komisaris dan                  Commissioners and Board of Trustees of State-Owned
Direksi ditetapkan melalui keputusan RUPS.                       Enterprises, in which the amount of salary/honorarium
                                                                 and tantiem for the Board of Commissioners and Board
                                                                 of Directors is determined through a GMS resolution.


Adapun prosedur penetapan remunerasi bagi Dewan                  The procedure for determining remuneration for the
Komisaris dan Direksi, sebagai berikut:                          Board of Commissioners and Board of Directors can
                                                                 be seen in the chart below.


                              Prosedur Penetapan Remunerasi Dewan Komisaris dan Direksi
            Procedures for Determining Remuneration for the Board of Commissioners and the Board of Directors

                   Direksi                               Dewan Komisaris                           RUPS
              Board of Directors                      Board of Commissioners                       GMS
 1. Melakukan kajian terhadap KPI Perseroan.     1. Dewan Komisaris bersama       1. Mempelajari usulan remunerasi yang
 2. Mengusulkan remunerasi kepada                   dengan Komite Nominasi           diajukan oleh Dewan Komisaris.
    Dewan Komisaris melalui Surat                   dan Remunerasi melakukan      2. Memberikan persetujuan remunerasi
    Direksi kepada Dewan Komisaris                  kajian atas remunerasi yang      kepada Dewan Komisaris dan Direksi
    No. 305/00013/00/2022 tentang                   diajukan oleh Direksi.           melalui Surat No. SR-29/Wk2.
    Permohonan Penetapan Remunerasi              2. Mengusulkan remunerasi           MBU.A/08/2022 perihal Penetapan
    (Gaji/Honorarium, Fasilitas dan                 kepada pemegang saham            Penghasilan Direksi dan Dewan
    Tunjangan) untuk Tahun 2023 dan                 melalui Surat Dewan              Komisaris PT Pegadaian Tahun 2023
    Tantiem Tahun Buku 2022 bagi Direksi            Komisaris.                       tanggal 31 Agustus 2022
    dan Dewan Komisaris PT Pegadaian             1. The Board of                  1. Study the remuneration suggestions
    tanggal 31 Maret 2022.                          Commissioners together           submitted by the Board of
 1. Reviewing the Company's KPI                     with the Nomination and          Commissioners
 2. Propose remuneration to the Board               Remuneration Committee        2. Provide approval for remuneration to
    of Commissioners through Directors              reviews the remuneration         the Board of Commissioners and Board
    Letter to the Board of Commissioners            proposed by the Board of         of Directors through Letter No. SR-29/
    No. 305/00013/00/2022 concerning                Directors                        Wk2. MBU.A/08/2022 concerning
    Requests for Determination of                2. Propose remuneration             Determination of the Income of the
    Remuneration (Salary/Honorarium,                to shareholders through          Board of Directors and Board of
    Facilities and Allowances) for 2022 and         a Letter of the Board of         Commissioners of PT Pegadaian for
    Tantiem for Fiscal Year 2021 for Directors      Commissioners                    2022 dated August 31, 2022
    and Board of Commissioners of PT
    Pegadaian dated March 31, 2022



PT Pegadaian | 2023 Annual Report                                                                                       415
Page 416
Tata Kelola Perusahaan
Corporate Governance




Struktur Remunerasi                                      Remuneration Structure for the Board
Dewan Komisaris dan Direksi                              of Commissioners and the Board of
                                                         Directors
Struktur remunerasi Dewan Komisaris dan Direksi          The remuneration structure for the Board of
mengacu kepada Peraturan Menteri BUMN No. PER-           Commissioners and Board of Directors refers to the
13/MBU/09/2021 tanggal 24 September 2021 tentang         Minister of BUMN Regulation No. PER-13/MBU/09/2021
Perubahan Keenam atas Peraturan Menteri BUMN             dated 24 September 2021 concerning the Sixth
No. PER-04/MBU/2014 tentang Pedoman Penetapan            Amendment to the Minister of BUMN Regulation
Penghasilan Direksi, Dewan Komisaris, dan Dewan          No. PER-04/MBU/2014 concerning Guidelines for
Pengawas BUMN. Berdasarkan peraturan tersebut,           Determining the Income of the Board of Directors,
komponen penghasilan Dewan Komisaris terdiri dari:       Board of Commissioners and Supervisory Board of
                                                         SOEs. Based on these regulations, the components of
                                                         the Board of Commissioners’ income consist of:
1.   Remunerasi Dewan Komisaris                          1. Remuneration for the Board of Commissioners
     a. Honorarium.                                         a. Honorarium.
     b. Tunjangan.                                          b. Benefits.
     c. Fasilitas.                                          c. Facility.
     d. Tantiem/Insentif Kinerja.                           d. Tantiem/Performance Incentives.
     e. Pajak atas Honorarium, Tunjangan dan Fasilitas      e. Taxes on Honorarium, Benefits and Facilities
        bagi Dewan Komisaris ditanggung dan menjadi             for the Board of Commissioners are borne
        beban Perseroan. Sedangkan pajak atas                   and become the burden of the Company.
        Tantiem/ lnsentif Kinerja bagi Dewan Komisaris          Meanwhile, taxes on Tantiem/Performance
        ditanggung dan menjadi beban masing-masing              Incentives for the Board of Commissioners are
        anggota Dewan Komisaris.                                borne and become the burden of each member
                                                                of the Board of Commissioners.
2. Remunerasi Direksi                                    2. Remuneration for the Board of Directors
   a. Gaji.                                                 a. Salary.
   b. Tunjangan.                                            b. Benefits.
   c. Fasilitas.                                            c. Facility.
   d. Tantiem/Insentif Kinerja.                             d. Tantiem/Performance Incentives.
   e. Pajak atas Gaji, Tunjangan dan Fasilitas              e. Taxes on Salary, Benefits and Facilities for the
      bagi Direksi ditanggung dan menjadi beban                 Board of Directors are borne and become the
      Perseroan. Sedangkan pajak atas Tantiem/                  burden of the Company. Meanwhile, taxes on
      lnsentif Kinerja bagi Direksi ditanggung dan              Tantiem/Performance Incentives for the Board
      menjadi beban masing-masing Direksi.                      of Directors are borne and become the burden
                                                                of each member of the Board of Directors.


Adapun struktur remunerasi dan komponennya bagi          Remuneration structure and component of the Board
Dewan Komisaris dan Direksi dapat disampaikan            of Commissioners and Board of Directors can be
sebagai berikut:                                         presented as follows:




416                                                                        Laporan Tahunan 2023 | PT Pegadaian
Page 417
                                  Struktur Remunerasi Dewan Komisaris dan Direksi
                            (Sesuai Peraturan Menteri BUMN No. PER-13/MBU/09/2021)
                     Remuneration Structure for the Board of Commissioners and Board of Directors
                        (According to Minister of SOEs’ Regulation No. PER-13/MBU/09/2021)
    Struktur Remunerasi Dewan Komisaris
                                                                     Struktur Remunerasi Direksi
   Remuneration Structure for the Board of
                                                            Remuneration Structure for the Board of Directors
               Commissioners
 Honorarium Dewan Komisaris                    Gaji Direksi
 1. Penghasilan berupa uang atau yang          Penghasilan tetap berupa uang yang diterima setiap bulan karena
    dapat dinilai dengan uang yang diterima    kedudukannya sebagai anggota Direksi, dengan besarannya ditetapkan
    pada waktu tertentu oleh anggota Dewan     dalam RUPS. Ketentuan gaji Direksi adalah sebagai berikut:
    Komisaris selain Honorarium, yang dapat    1. Gaji Direktur Utama ditetapkan dengan menggunakan pedoman internal
    berupa:                                       yang ditetapkan oleh Menteri BUMN;
    a. Tunjangan Hari Raya, sebesar 1 (satu)   2. Gaji anggota Direksi lainnya ditetapkan dengan komposisi:
       kali honorarium;                           a. Gaji Wakil Direktur Utama sebesar 95%;
    b. Tunjangan Transportasi, sebesar 20%        b. Gaji Direktur yang membidangi Sumber Daya Manusia sebesar 90%,
       dari honorarium per bulan;                     dan Anggota Direksi lainnya sebesar 85% dari gaji Direktur Utama.
    c. Asuransi Purna Jabatan, dengan          3. RUPS/Menteri dapat menetapkan besaran Faktor Jabatan yang berbeda
       perhitungan premi yang ditanggung          dengan ketentuan, apabila dipandang lebih dapat merefleksikan
       oleh Perseroan sebesar 25% dari            kepantasan dan kewajaran dalam pelaksanaan tugas dan tanggung jawab
       honorarium 1 (satu) tahun.                 masing-masing anggota Direksi serta kemampuan perusahaan;
                                               4. Bagi BUMN Induk (Holding), Gaji Direktur Pelaksana dihitung
 Honorarium Dewan Komisaris                       menggunakan pendekatan perhitungan berdasarkan angka sebelum
 1. Honorarium      for    the    Board   of      konsolidasi setara Direktur Utama;
    Commissioners                              5. Besarnya Gaji anggota Direksi BUMN ditetapkan oleh RUPS/Menteri setiap
    Income in the form of money or which          tahun selama satu tahun terhitung sejak bulan Januari tahun berjalan;
    can be valued in money received at         6. Dalam hal RUPS/Menteri tidak menetapkan besarnya Gaji anggota
    certain time by members of the Board of       Direksi BUMN untuk tahun tertentu, maka penetapan besarnya Gaji
    Commissioners other than Honorarium,          anggota Direksi menggunakan besaran yang paling akhir ditetapkan dan
    which can be in the form of:                  diberlakukan oleh RUPS/Menteri.
    a. Holiday Benefit, amounting to 1 (one)
       honorarium;                             Salary of the Board of Directors
    b. Transportation Benefit, 20% of the      Fixed income in the form of money received every month because of
       honorarium per month;                   his position as a member of the Board of Directors, with the amount
    c. Retirement Insurance, with calculated   determined in the GMS. The terms of the Board of Directors’ salary are as
       premium borne by the Company of         follows:
       25% of 1 (one) year's honorarium.       1. The President Director’s salary is determined using internal guidelines
                                                   stipulated by the Minister of SOEs.
                                               2. The salaries of other members of the Board of Directors are determined
                                                   by the composition of:
                                                   a. Deputy President Director Salary of 95%
                                                   b. The salary of the Director in charge of Human Resources is 90%, and
                                                       other members of the Board of Directors is 85% of the salary of the
                                                       President Director
                                               3. The GMS/Minister can determine the amount of Position Factor that is
                                                   different from the provisions if it is seen as more able to reflect decency
                                                   and fairness in carrying out the duties and responsibilities of each
                                                   member of the Board of Directors and the company’s capabilities.
                                               4. For Holding SOEs (Holding), the Salary of the Managing Director is
                                                   calculated using a calculation approach based on the figure before
                                                   consolidation equivalent to the President Director;
                                               5. The amount of salary for members of the Board of Directors of BUMN is
                                                   determined by the GMS/Minister every year for one year starting from
                                                   January of the current year;
                                               6. In the event that the GMS/Minister does not determine the amount of
                                                   Salary for members of the BUMN Directors for a certain year, then the
                                                   determination of the amount of Salary for members of the Board of
                                                   Directors uses the most recent amount determined and enforced by the
                                                   GMS/Minister;




PT Pegadaian | 2023 Annual Report                                                                                          417
Page 418
Tata Kelola Perusahaan
Corporate Governance




                                    Struktur Remunerasi Dewan Komisaris dan Direksi
                              (Sesuai Peraturan Menteri BUMN No. PER-13/MBU/09/2021)
                       Remuneration Structure for the Board of Commissioners and Board of Directors
                          (According to Minister of SOEs’ Regulation No. PER-13/MBU/09/2021)
    Struktur Remunerasi Dewan Komisaris
                                                                       Struktur Remunerasi Direksi
   Remuneration Structure for the Board of
                                                              Remuneration Structure for the Board of Directors
               Commissioners
 Tunjangan Dewan Komisaris                       Tunjangan Direksi
 Penghasilan berupa uang atau yang dapat         Penghasilan berupa uang atau yang dapat dinilai dengan uang yang diterima
 dinilai dengan uang yang diterima pada waktu    pada waktu tertentu oleh anggota Direksi selain Gaji, yang dapat berupa:
 tertentu oleh anggota Dewan Komisaris selain    a. Tunjangan Hari Raya, sebesar 1 (satu) kali honorarium;
 Honorarium, yang dapat berupa:                  b. Asuransi Purna Jabatan, dengan perhitungan premi yang ditanggung oleh
 a. Tunjangan Hari Raya, sebesar 1 (satu) kali      Perseroan sebesar 25% dari honorarium 1 (satu) tahun;
     honorarium;                                 c. Tunjangan Perumahan, senilai Rp27.500.000 per bulan (apabila Perseroan
 b. Tunjangan Transportasi, sebesar 20% dari        telah menyediakan rumah jabatan maka wajib dipergunakan sampai masa
     honorarium per bulan;                          jabatan Direksi berakhir dan yang bersangkutan tidak diberikan tunjangan
 c. Asuransi      Purna    Jabatan,   dengan        perumahan).
     perhitungan premi yang ditanggung oleh
     Perseroan sebesar 25% dari honorarium 1     Benefits of the Board of Directors
     (satu) tahun.                               Income in the form of money or which can be valued in terms of money
                                                 received at a certain time by members of the Board of Directors other than
 Benefits for the Board of Commissioners         salary, which can be in the form of:
 Income in the form of money or which can be     a. Holiday Allowance, amounting to 1 (one) times the honorarium;
 valued in money received at a certain time by   b. Retirement Insurance, with calculated premium borne by the Company of
 members of the Board of Commissioners other        25% of 1 (one) year's honorarium;
 than Honorarium, which can be in the form of:   c. Housing Benefits, worth Rp27,500,000 per month (if the Company has
 a. Holiday Allowance, amounting to 1 (one)         provided office house, it must be used until the term of office of the
    times the honorarium;                           Board of Directors ends and the person concerned is not given a housing
 b. Transportation Benefits, 20% of the             allowance).
    honorarium per month;
 c. Retirement Insurance, with calculated
    premium borne by the Company of 25% of
    1 (one) year's honorarium.

     Struktur Remunerasi Dewan Komisaris dan Direksi (Sesuai Peraturan Menteri BUMN No. PER-13/MBU/09/2021)
  Remuneration Structure of the Board of Commissioners and Board of Directors (In accordance with Regulation of Minister
                                           of SOEs No. PER-13/MBU/09/2021)
         Struktur Remunerasi Dewan Komisaris                                   Struktur Remunerasi Direksi
   Remuneration Structure of the Board of Commissioners                Remuneration Structure of the Board of Directors
 Fasilitas Dewan Komisaris                                        Fasilitas Direksi
 Penghasilan berupa sarana dan/atau kemanfaatan dan/              Penghasilan berupa sarana dan/atau kemanfaatan dan/atau
 atau penjaminan yang digunakan/dimanfaatkan oleh                 penjaminan yang digunakan/dimanfaatkan oleh anggota
 anggota Dewan Komisaris dalam rangka pelaksanaan tugas,          Direksi dalam rangka pelaksanaan tugas, wewenang,
 wewenang, kewajiban dan tanggung jawab berdasarkan               kewajiban dan tanggung jawab berdasarkan peraturan
 peraturan perundang-undangan, yang dapat berupa:                 perundang-undangan, yang dapat berupa:
 a. Fasilitas Kesehatan, dalam bentuk asuransi kesehatan atau     a. Fasilitas Kendaraan, berupa 1 (satu) unit beserta
    penggantian biaya pengobatan (at cost);                          biaya pemeliharaan dan biaya operasional, dengan
 b. Fasilitas Bantuan Hukum, sesuai pemakaian (at cost).             memperhatikan kondisi keuangan Perseroan. Spesifikasi
                                                                     dan jenis kendaraan diatur oleh Dewan Komisaris dengan
 Facilities of the Board of Commissioners                            batas maksimal kapasitas mesin 3.500 cc;
 Income in the form of facilities and/or benefits and/            b. Fasilitas Kesehatan, dalam bentuk asuransi kesehatan
 or guarantees used/utilized by members of the Board                 atau penggantian biaya pengobatan (at cost);
 of Commissioners in the context of carrying out duties,          c. Fasilitas Bantuan Hukum, sesuai pemakaian (at cost).
 authority, obligations and responsibilities based on statutory
 regulations, which can be in the form of:                        Facilities for the Board of Directors
 a. Health Facilities, in the form of health insurance or         Income in the form of facilities and/or benefits and/or
    reimbursement of medical costs (at cost);                     guarantees used/utilized by members of the Board of
 b. Legal Aid Facilities, according to usage (at cost).           Directors in the context of carrying out duties, authority,
                                                                  obligations and responsibilities based on statutory
                                                                  regulations, which can be in the form of:
                                                                  a. Vehicle facilities, in the form of 1 (one) unit along with
                                                                     maintenance costs and operational costs, taking into account
                                                                     the Company's financial condition. Vehicle specifications
                                                                     and types are regulated by the Board of Commissioners
                                                                     with a maximum engine capacity of 3,500 cc;
                                                                  b. Health Facilities, in the form of health insurance or
                                                                     reimbursement of medical costs (at cost);
                                                                  c. Legal Aid Facilities, according to usage (at cost).


418                                                                                     Laporan Tahunan 2023 | PT Pegadaian
Page 419
     Struktur Remunerasi Dewan Komisaris dan Direksi (Sesuai Peraturan Menteri BUMN No. PER-13/MBU/09/2021)
  Remuneration Structure of the Board of Commissioners and Board of Directors (In accordance with Regulation of Minister
                                           of SOEs No. PER-13/MBU/09/2021)
         Struktur Remunerasi Dewan Komisaris                                 Struktur Remunerasi Direksi
   Remuneration Structure of the Board of Commissioners              Remuneration Structure of the Board of Directors
 Tantiem/Insentif Kinerja                                       Tantiem Direksi
 Dewan Komisaris Tantiem adalah Penghasilan yang merupakan      Tantiem yaitu penghasilan yang merupakan penghargaan
 penghargaan yang diberikan kepada anggota Dewan                yang diberikan kepada anggota Direksi BUMN apabila
 Komisaris apabila memperoleh laba dan tidak mengalami          memperoleh laba dan tidak mengalami akumulasi kerugian.
 akumulasi kerugian. Insentif Kinerja adalah Penghasilan yang   Insentif Kinerja, yaitu penghasilan yang merupakan
 merupakan penghargaan yang diberikan kepada anggota            penghargaan yang diberikan kepada anggota Direksi apabila
 Dewan Komisaris. Ketentuan Tantiem Dewan Komisaris adalah      terjadi peningkatan kinerja walaupun masih mengalami
 sebagai berikut:                                               kerugian atau akumulasi kerugian. Ketentuan Tantiem Direksi
 a. Tantiem Komisaris sebesar 45% dari Direktur Utama;          adalah sebagai berikut:
 b. Anggota Dewan Komisaris sebesar 90% dari Tantiem            a. Tantiem Direksi ditetapkan dengan menggunakan
    Komisaris Utama.                                                pedoman internal yang ditetapkan oleh Menteri BUMN;
                                                                b. Wakil Direktur Utama: 90% dari Direktur Utama;
 Tantiem/Performance Incentives                                 c. Perhitungan tantiem Anggota Direksi sebesar 85% dari
 Board of Commissioners Tantiem is income which is reward           Direktur Utama.
 given to members of the Board of Commissioners if they
 make a profit and do not experience accumulated losses.        Bonus for the Board of Directors
 Performance Incentive is Income which is an award given to     Tantiem is income which is reward given to members of the
 members of the Board of Commissioners. The provisions for      BUMN Board of Directors if they make a profit and do not
 the Board of Commissioners’ Tantiem are as follows:            experience accumulated losses. Performance Incentive, namely
 a. Tantiem for Commissioners is 45% of the President           income which is an award given to members of the Board of
    Director;                                                   Directors if there is an increase in performance even though
 b. Members of the Board of Commissioners constitute 90%        they are still experiencing losses or accumulated losses. The
    of the President Commissioner's bonus.                      provisions for the Board of Directors' Tantiem are as follows:
                                                                a. The Board of Directors' bonus determined using internal
                                                                   guidelines established by the Minister of SOEs;
                                                                b. Vice President Director: 90% of President Director;
                                                                c. Bonus calculation for members of the Board of Directors
                                                                   is 85% of that of the President Director.


Pengungkapan Bonus Kinerja, Bonus Non                           Disclosure of Performance Bonus, Non-
Kinerja dan Opsi Saham Dewan Komisaris                          Performance Bonus and Stock Options for
dan Direksi                                                     the Board of Commissioners and Board of
                                                                Directors
Selain struktur remunerasi di atas, Perseroan tidak             Apart from remuneration structure above, the
memberikan remunerasi dalam bentuk apapun,                      Company does not provide remuneration in any form,
termasuk opsi saham kepada Dewan Komisaris dan                  including stock options, to the Board of Commissioners
Direksi. Sementara Perseroan tidak memiliki kebijakan           and Board of Directors. Meanwhile, the Company does
khusus terkait kebijakan perpajakan untuk penghasilan           not have specific policy on tax policy for the income of
Dewan Komisaris dan Direksi.                                    the Board of Commissioners and Board of Directors.



Pengungkapan Indikator untuk Penetapan                          Disclosure of Indicator for Determining
Remunerasi Direktur Utama dan                                   Remuneration for the President Director
Perhitungan Remunerasi bagi Dewan                               and Calculating Remuneration for the
Komisaris dan Anggota Direksi Lainnya                           Board of Commissioners and Other
                                                                Members of the Board of Directors
Sesuai dengan surat dari Kementerian BUMN                       In accordance with the decree from the Ministry of
No.Per-13/MBU/09/2021 tanggal 24 September                      SOEs No.Per-13/MBU/09/2021 dated September
2021 perihal Penetapan Penghasilan Direksi dan                  24, 2021 on the Determination of the Income of the
Dewan Komisaris PT Pegadaian Tahun 2022, besaran                Board of Directors and Board of Commissioners of PT
penetapan Remunerasi Dewan Komisaris dan Direksi                Pegadaian in 2022, the amount of the Remuneration
telah mempertimbangkan beberapa faktor sebagai                  for the Board of Commissioners and Board of Directors
berikut:                                                        has taken into account several factors as follows:
• Pencapaian target;                                            • Target achievement;
• Pendapatan Perseroan;                                         • Company Revenue;
• Aktiva Perseroan;                                             • Company assets;



PT Pegadaian | 2023 Annual Report                                                                                         419
Page 420
Tata Kelola Perusahaan
Corporate Governance




•           Kondisi, tingkat kesehatan dan kemampuan                  •    Condition, level of health and financial capability
            keuangan Perseroan;                                            of the Company;
•           Tingkat inflasi;                                          •    Inflation rate;
•           Faktor-faktor lain yang relevan (merit system),           •    Other relevant factors (merit system), including
            termasuk di antaranya adalah tingkat remunerasi                the level of remuneration generally accepted in
            yang berlaku umum dalam industri yang sejenis                  similar industries. Calculation of the amount of
            Perhitungan Besaran Remunerasi Dewan Komisaris                 remuneration for the Board of Commissioners and
            dan Direksi.                                                   Board of Directors.


Transparansi Jumlah Remunerasi Dewan                                  Transparency of Total Remuneration for
Komisaris dan Direksi Tahun 2023                                      the Board of Commissioners and Board of
                                                                      Directors in 2023
Transparansi mengenai remunerasi bagi Dewan                           Transparency on remuneration for the Board of
Komisaris dan Direksi di sepanjang tahun 2023 dapat                   Commissioners and Board of Directors throughout
dilihat melalui tabel di bawah ini.                                   2023 can be seen in the table below.

                                              Remunerasi Dewan Komisaris Tahun 2023
                                          Remuneration for the Board of Commissioners in 2023
                                                          Tunjangan         Tantiem Tahun
                                                                                                   Tunjangan      Asuransi Purna
                                                           Hari Raya          Buku 2022
                                        Honorarium                                                Transportasi       Jabatan
                       Nama                               Keagamaan         Tantiem for the
    No                                                                                           Transportation    Post-Service
                       Name                (Rp)            Religious        2022 Financial
                                                                                                    Benefits        Insurance
                                                        Holiday Benefits          Year
                                                                                                      (Rp)             (Rp)
                                                              (Rp)               (Rp)

        1     Loto Srinaita Ginting         ✓                 ✓                   ✓                    ✓                ✓
              Umiyatun Hayati
        2
              Triastuti
                                            ✓                 ✓                   ✓                    ✓                ✓
        3     Sudarto                       ✓                 ✓                   ✓                    ✓                ✓
        4     Rini Widyantini               ✓                 ✓                   ✓                    ✓                ✓
        5     Makmur Keliat                 ✓                 ✓                   ✓                    ✓                ✓
        6     Nezar Patria                  ✓                 ✓                   ✓                    ✓                ✓
        7     Yudi Priambodo P.             ✓                 ✓                   ✓                    ✓                ✓
        8     Muhammad Isnaini              ✓                  -                   -                   ✓                ✓
        9     Otok Kuswandaru                -                 -                  ✓                    -                 -

              Muhammad Sultan
    10
              Fauzi
                                             -                 -                  ✓                    -                 -

              Jumlah
                                      9.980.419.355    806.400.000         29.253.721.690       1.996.083.871     2.525.050.800
              Total


                                                   Remunerasi Direksi Tahun 2023
                                             Remuneration for the Board of Directors in 2023
                                                          Tunjangan         Tantiem Tahun
                                                                                                   Tunjangan      Asuransi Purna
                                                           Hari Raya          Buku 2022
                                        Honorarium                                                Transportasi       Jabatan
                        Nama                              Keagamaan         Tantiem for the
    No                                                                                           Transportation    Post-Service
                        Name               (Rp)            Religious        2022 Financial
                                                                                                    Benefits        Insurance
                                                        Holiday Benefits          Year
                                                                                                      (Rp)             (Rp)
                                                              (Rp)               (Rp)

    1         Damar Latri Setiawan           ✓                 ✓                  ✓                    ✓                ✓
    2         Teguh Wahyono                  ✓                 ✓                  ✓                    ✓                ✓
    3         Gunawan Sulistyo               ✓                 ✓                  ✓                    ✓                ✓
              Ferdian Timur
    4
              Satyagraha
                                             ✓                 ✓                  ✓                    ✓                ✓


420                                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 421
                                            Remunerasi Direksi Tahun 2023
                                      Remuneration for the Board of Directors in 2023
                                                    Tunjangan         Tantiem Tahun
                                                                                              Tunjangan        Asuransi Purna
                                                     Hari Raya          Buku 2022
                                  Honorarium                                                 Transportasi         Jabatan
               Nama                                 Keagamaan         Tantiem for the
 No                                                                                         Transportation      Post-Service
               Name                  (Rp)            Religious        2022 Financial
                                                                                               Benefits          Insurance
                                                  Holiday Benefits          Year
                                                                                                 (Rp)               (Rp)
                                                        (Rp)               (Rp)

 5    Eka Pebriansyah                 ✓                 ✓                   ✓                     ✓                  ✓
      Elvi Rofiqotul
 6
      Hidayah
                                      ✓                 ✓                   ✓                     ✓                  ✓
 7    Udin Salahudin                  ✓                     -                -                    ✓                  ✓
 8    E.R.A. Taufiq                   ✓                     -                -                    ✓                  ✓
 9    Kuswiyoto                        -                    -               ✓                      -                  -

 10   Harianto Widodo                  -                    -               ✓                      -                  -

 11   Ninis Kesuma Adriani             -                    -               ✓                      -                  -

 12   Ridwan Arbiansyah               ✓                 ✓                   ✓                     ✓                  ✓
      Jumlah
                                21.924.000.000    1.708.000.000       62.908.278.314       2.475.000.000       1.143.000.000
      Total



                      Rekapitulasi Remunerasi Dewan Komisaris dan Direksi Tahun 2023 dan 2022
           Remuneration recapitulation of the Board of Commissioners and Board of Directors for 2023 and 2022
                                                                                               Kenaikan (Penurunan)
                                                                                                Increase (Decrease)
              Uraian
                                               2023                  2022              Selisih (Rp juta)        Persentase
            Description
                                                                                        Difference (Rp          Percentage
                                                                                            million)                (%)
 Remunerasi Dewan Komisaris
 Remuneration of the Board of               9.980.419.355         8.901.904.355            1.078.515.000                     12,12
 Commissioners
 Remunerasi Direksi
 Remuneration of the Board of              21.924.000.000         19.178.400.000          2.745.600.000                     14,32
 Director



Informasi tentang Rasio Gaji di Lingkup                         Information about Salary Ratio within the
Perseroan                                                       Company

Informasi mengenai rasio gaji Dewan Komisaris, Direksi,         Information on the salary ratio of the Board of
dan karyawan Perseroan adalah sebagai berikut:                  Commissioners, Board of Directors and employees of
                                                                the Company is as follows:


                          Perbandingan
                                                                         2023                  2022                 2021
                              Ratio
 Direktur Utama terhadap Wakil Direktur Utama
                                                                                   -                       -                     -
 President Director to Vice President Director
 Direktur Utama terhadap Direktur yang membidangi Sumber
 Daya Manusia
                                                                        1:0,85                 1:0,85              1:0,85
 President Director to the Director in charge of Human
 Resources
 Direktur Utama terhadap Direktur Lainnya
                                                                        1:0,85                 1:0,85              1:0,85
 President Director to Other Directors
 Komisaris Utama terhadap Anggota Dewan Komisaris
 President Commissioner to Members of the Board of                      1:0,90                 1:0,90              1:0,90
 Commissioners



PT Pegadaian | 2023 Annual Report                                                                                              421
Page 422
Tata Kelola Perusahaan
Corporate Governance




                        Perbandingan
                                                           2023              2022              2021
                            Ratio
 Direktur Utama terhadap Komisaris Utama
                                                           1:0,45            1:0,45            1:0,45
 President Director to President Commissioner
 Direktur Utama terhadap Karyawan tertinggi
                                                           1:0,34            1:0,36             1:0,5
 President Director to the highest employee
 Direktur Utama terhadap Karyawan terendah
                                                           1:0,01            1:0,01            1:0,01
 President Director to the lowest employee
 Karyawan Tertinggi terhadap Karyawan Terendah
                                                           1:0,04            1:0,03            1:0,02
 President Director to the lowest employee
 Karyawan Terendah terhadap UMP
                                                           1:0,88            1:0,83            1:0,90
 Lowest Employee to Provincial Minimum Wage



Karyawan tertinggi pada tabel di atas adalah level   What is meant by the highest employee in the table
jabatan Senior Executive Vice President, sementara   above is the Senior Executive Vice President position
karyawan terendah adalah level jabatan Staff.        level, while the lowest employee is the Staff position
                                                     level.




422                                                                    Laporan Tahunan 2023 | PT Pegadaian
Page 423
Organ Pendukung Dewan Komisaris
Supporting Organs of the Board of Commissioners

Selain Sekretaris Dewan Komisaris, terdapat 3 (tiga)   Apart from the Secretary to the Board of
komite yang di bentuk oleh Dewan Komisaris, yakni      Commissioners, there are 3 (three) committees
Komite Audit, Komite Pemantau Risiko, serta Komite     formed by the Board of Commissioners, namely the
Nominasi dan Remunerasi guna membantu Dewan            Audit Committee, the Risk Monitoring Committee,
Komisaris dalam melaksanakan tugas pengawasan.         and the Nomination and Remuneration Committee
                                                       to assist the Board of Commissioners in carrying out
                                                       supervisory duties.


Sekretaris Dewan Komisaris                             Secretary to the Board of
                                                       Commissioners
Dalam rangka membantu kelancaran pelaksanaan           In order to assist the smooth implementation of
tugasnya, Dewan Komisaris dibantu oleh Sekretariat     its duties, the Board of Commissioners is assisted
Dewan Komisaris yang berfungsi sebagai penghubung      by the Secretariat of the Board of Commissioners
Dewan Komisaris dengan pihak lain. Sekretariat Dewan   which functions as a liaison between the Board of
Komisaris dipimpin oleh seorang pejabat Sekretaris     Commissioners and other parties. The Secretariat
Dewan Komisaris.                                       of the Board of Commissioners is led by an official
                                                       Secretary to the Board of Commissioners.


Kriteria Sekretaris Dewan Komisaris                    Criteria for Secretary to the Board of
                                                       Commissioners
Pengangkatan Sekretaris Dewan Komisaris telah          The appointment of the Secretary to the Board of
berdasarkan pada Kriteria Sekretaris Dewan Komisaris   Commissioners has been based on the following Criteria
sebagai berikut:                                       for the Secretary to the Board of Commissioners:
1. Memahami sistem pengelolaan, pengawasan, dan        1. Understand      the    system   of   management,
   pembinaan BUMN.                                         supervision and development of SOEs.
2. Memiliki integritas yang baik.                      2. Have good integrity.
3. Memahami fungsi kesekretariatan.                    3. Understand secretarial functions.
4. Memiliki kemampuan untuk berkomunikasi dan          4. Have the ability to communicate and coordinate
   berkoordinasi dengan baik.                              well.


Dasar Pengangkatan dan Profil Pejabat                  Basis of Appointment and Profile of
Sekretaris Dewan Komisaris                             Secretary to the Board of Commissioners
Sekretaris Dewan Komisaris Perseroan dijabat oleh      Secretary to the Company’s Board of Commissioners
Sdr. Fajar Karyanto berdasarkan Surat Keputusan        is held by Fajar Karyanto based on the Decree of
Dewan Komisaris Perusahaan Perseroan (Persero)         the Board of Commissioners of PT Pegadaian No.
PT    Pegadaian   No.    KEP-01/KP/DK.GD/01/2021       KEP-01/KP/ DK.GD/01/2021 concerning Dismissal
tentang Pemberhentian dan Pengangkatan Sekretaris      and Appointment of the Secretary to the Board of
Dewan Komisaris Perusahaan Perseroan (Persero)         Commissioners of PT Pegadaian on January 25, 2021.
PT Pegadaian tanggal 25 Januari 2021.




PT Pegadaian | 2023 Annual Report                                                                       423
Page 424
Tata Kelola Perusahaan
Corporate Governance




 Fajar Karyanto
 Sekretaris Dewan Komisaris
 Secretary to the Board of Commissioners
 Periode Jabatan: 25 Januari 2021-2024, Periode Pertama
 Term of Office: January 25, 2021 – 2024, First Period

 Data Pribadi               Warga negara Indonesia | Indonesian Citizen
 Personal Data              Usia 41 tahun | Age of 41 year old
 Domisili
 Domicile                   Kota Bekasi, Jawa Barat, Indonesia

                            •   Sarjana Ekonomi (Akuntansi) dari Universitas Indonesia (tahun 2010)
 Pendidikan                 •   D3 Akuntansi, Sekolah Tinggi Akuntansi Negara (2003)
 Education                  •   Bachelor of Economics (Accounting) from the University of Indonesia (2010)
                            •   Diploma (D3) in Accounting, State College of Accountancy (2003)

                            •   Koordinator pada Asisten Deputi Perkebunan Kementerian BUMN (2021-Sekarang)
                            •   Sub Koordinator pada Asisten Deputi Bidang Usaha Energi, Minyak dan Gas Kementerian
                                BUMN (2020-2020)
                            •   Kepala Subbidang Usaha Industri Agro dan Farmasi Kementerian BUMN (2019-2020)
                            •   Kepala Subbidang Restrukturisasi Kementerian BUMN (2017-2018)
                            •   Plt Kepala Subbidang Usaha Pertambangan, Industri Strategis dan Media Kementerian
                                BUMN (2015-2016)
                            •   Plt Kepala Subbidang pada Asisten Deputi Keuangan Kementerian BUMN (2013-2015)
                            •   Pelaksana pada Asisten Deputi PKBL Kementerian BUMN (2009- 2013)
                            •   Pelaksana pada Asisten Deputi Kehutanan Kementerian BUMN (2003-2009)
                            •   Analis Data BUMN (2014-2015)
 Riwayat Profesi
                            •   Coordinator at the Assistant Deputy for Plantations at the Ministry of SOEs (2021-Present)
 Professional History
                            •   Sub-Coordinator for the Assistant Deputy for Energy, Oil and Gas Business at the Ministry of
                                SOEs (2020-2020)
                            •   Head of Sub-sector of Agro and Pharmaceutical Industry, Ministry of SOEs (2019-2020)
                            •   Head of Restructuring Sub-Division of the Ministry of SOEs (2017-2018)
                            •   Acting Head of Mining, Strategic Industry and Media Sub-Sector of the Ministry of SOEs
                                (2015-2016)
                            •   Acting Head of Sub-Division at the Assistant Deputy of Finance of the Ministry of SOEs
                                (2013-2015)
                            •   Executor at Assistant Deputy PKBL Ministry of SOEs (2009-2013)
                            •   Executor at Assistant Deputy of Forestry Ministry of SOEs (2003-2009)
                            •   BUMN Data Analyst (2014-2015)

 Rangkap Jabatan            Koordinator pada Asisten Deputi Perkebunan Kementerian BUMN
 Concurrent Position        Coordinator at the Assistant Deputy for Plantations at the Ministry of SOEs

                            Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris dan Direksi. Memiliki
 Hubungan Afiliasi          hubungan afiliasi dengan Pemegang Saham Pengendali melalui jabatan.
 Affiliate Relationship     Has no affiliation with members of the Board of Commissioners and Board of Directors. Has
                            affiliation with the Controlling Shareholder through professional relationship.

Pedoman Kerja, Tugas, dan Tanggung Jawab                         Work Guidelines, Duties and Responsibilities

Pedoman Kerja, Tugas dan Tanggung Jawab Sekretaris               The work guidelines for the Secretary to the Board
Dewan Komisaris mengacu pada Keputusan Dewan                     of Commissioners refer to the Decree of the Board
Komisaris No. KEP-15/KP/ DK.GD/12/2021 tentang                   of Commissioners No: KEP-15/KP/DK.GD/12/2021
Pedoman dan Tata Tertib Kerja Dewan Komisaris PT                 concerning Guidelines and Work Procedures for the
Pegadaian.                                                       Board of Commissioners of PT Pegadaian.


Kebijakan Remunerasi Sekretaris Dewan                            Remuneration Policy for the Secretary to the
Komisaris                                                        Board of Commissioners

Sesuai dengan Peraturan Menteri BUMN No.                         In accordance with the Regulation of Minister of SOEs
PER-06/MBU/04/2021 tentang Perubahan atas                        No. PER-06/MBU/04/2021 concerning Amendment
Peraturan Menteri Badan Usaha Milik Negara No.                   to the Regulation of the Minister of State-Owned
PER-12/MBU/2012    tentang  Organ   Pendukung                    Enterprises   No.    PER-12/MBU/2012      concerning




424                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 425
Dewan      Komisaris/Dewan       Pengawasan      Badan    Supporting Organs for the Board of Commissioners/
Usaha Milik Negara, penghasilan Sekretaris Dewan          Supervisory Board of State-Owned Enterprises, the
Komisaris ditetapkan oleh Dewan Komisaris dengan          salary of the Secretary to the Board of Commissioners
memperhatikan kemampuan Perusahaan. Penghasilan           is determined by the Board of Commissioners by
Sekretaris Dewan Komisaris terdiri atas honorarium        taking into account the Company’s capabilities. The
dengan besaran maksimal 15% dari gaji Direktur            income of the Secretary to the Board of Commissioners
Utama Perusahaan per bulan, tunjangan transportasi        consists of honorarium with a maximum amount of
sebesar 20% dari honorarium per bulan, tunjangan          15% of the salary of the Company’s President Director
hari raya keagamaan yang dibayarkan sekali dalam          per month, transportation allowance of 20% of the
1(satu) tahun sebesar 1 (satu) kali honorarium bulanan,   honorarium per month, religious holiday allowance
santunan purna jabatan dalam bentuk premi asuransi        which is paid once in 1 (one) year in the amount of
atau bentuk lainnya maksimal 25% dari honorarium          1 (one) time honorarium monthly, post-employment
per bulan, fasilitas kesehatan dan fasilitas perjalanan   benefits in the form of insurance premiums or other
dinas, serta jasa produksi (bonus).                       forms of a maximum of 25% of the honorarium per
                                                          month, health facilities and business travel facilities, as
                                                          well as production services (bonuses).


Kebijakan remunerasi bagi Sekretaris Dewan Komisaris      The remuneration policy for the Secretary to the
telah diatur berdasarkan Surat Dewan Komisaris No.        Board of Commissioners has been regulated based
S-41/DK.GD/09/2022 tanggal 19 September 2022              on Decree of the Board of Commissioners No. S-41/
perihal Tunjangan dan Fasilitas Organ Dewan Komisaris     DK.GD/09/2022 dated September 19, 2022 concerning
PT Pegadaian dan Surat Dewan Komisaris No. S-44/          Allowances and Facilities for the Organs of the Board
DK.GD/11/2023 tanggal 8 November 2023 perihal             of Commissioners of PT Pegadaian and Decree of the
Honorarium, Tunjangan, dan Fasilitas Organ Dewan          Board of Commissioners No. S-44/DK.GD/11/2023
Komisaris PT Pegadaian serta Surat Dewan Komisaris        dated November 8, 2023 concerning Honorarium,
No. S-45/DK.GD/11/2023 tanggal 8 November 2023            Allowances and Organ Facilities for the Board of
perihal Jasa Produksi/Bonus Sekretaris Dewan              Commissioners of PT Pegadaian and Decree of the
Komisaris dan Staf Sekretariat Dewan Komisaris            Board of Commissioners No. S-45/DK.GD/11/2023
PT Pegadaian.                                             dated November 8, 2023 concerning Production
                                                          Services/Bonuses for the Secretary to the Board of
                                                          Commissioners and Secretariat Staff of the Board of
                                                          Commissioners of PT Pegadaian.


Laporan Pelaksanaan Tugas Tahun 2023                      Duties Implementation in 2023

Sepanjang tahun 2023, Sekretaris Dewan Komisaris          Throughout 2023, the Secretary to the Board of
telah melakukan berbagai kegiatan, antara lain sebagai    Commissioners has conducted various activities,
berikut:                                                  including the following:
1. Mempersiapkan rapat, termasuk bahan rapat untuk        1. Prepare meetings, including meeting materials for
    Dewan Komisaris.                                          the Board of Commissioners.
2. Membuat risalah rapat Dewan Komisaris sesuai           2. Prepare minutes of meetings of the Board of
    ketentuan Anggaran Dasar Perseroan.                       Commissioners in accordance with the provisions
                                                              of the Company’s Articles of Association.
3. Mengadministrasikan dokumen Dewan Komisaris,           3. Administer Board of Commissioners documents,
   baik surat masuk, surat keluar, risalah rapat maupun       including incoming letters, outgoing letters,
   dokumen lainnya.                                           minutes of meetings and other documents.
4. Menyusun Rancangan Rencana Kerja dan                   4. Prepare Draft Work Plan and Budget for the Board
   Anggaran Dewan Komisaris.                                  of Commissioners.
5. Menyusun Rancangan Laporan Dewan Komisaris.            5. Prepare Draft Report for the Board of
                                                              Commissioners.
6. Melaksanakan tugas lain dari Dewan Komisaris.          6. Conduct other duties of the Board of
                                                              Commissioners.
7.   Memastikan bahwa Dewan Komisaris mematuhi            7. Ensure that the Board of Commissioners complies
     peraturan perundang-undangan, serta menerapkan           with statutory regulations and applies corporate
     prinsip-prinsip governansi korporat.                     governance principles.




PT Pegadaian | 2023 Annual Report                                                                               425
Page 426
Tata Kelola Perusahaan
Corporate Governance




8. Memberikan informasi yang dibutuhkan oleh            8. Provide information required by the Board of
    Dewan Komisaris secara berkala dan/atau sewaktu         Commissioners periodically and/or at any time if
    waktu apabila diminta.                                  requested.
9. Mengkoordinasikan       anggota   Komite,    jika    9. Coordinate Committee members, if necessary
    diperlukan dalam rangka memperlancar tugas              in order to facilitate the duties of the Board of
    Dewan Komisaris.                                        Commissioners.
10. Sebagai penghubung (liaison officer) Dewan          10. As liaison officer for the Board of Commissioners
    Komisaris dengan pihak lain.                            with other parties.


Komite Audit                                            Audit Committee

Dalam rangka membantu Dewan Komisaris dalam             In order to assist the Board of Commissioners in
melaksanakan tugas pengawasan, Dewan Komisaris          carrying out their supervisory duties, the Company
membentuk Komite Audit yang memberikan opini            has established an Audit Committee which provides
profesional dan independen kepada Dewan Komisaris       professional and independent opinion to the Board
mengenai laporan atau hal-hal lain yang diajukan        of Commissioners regarding reports or other matters
oleh Direksi kepada Dewan Komisaris. Tugas Komite       submitted by the Board of Directors to the Board of
ini termasuk mengevaluasi laporan dari fungsi Audit     Commissioners. The duties of this Committee include
Internal dan memberikan argumen mendasar terkait        evaluating reports from the Internal Audit function
pengendalian internal yang dijalankan di seluruh        and providing basic arguments regarding the internal
unit Perseroan. Komitmen Komite Audit dijalankan        controls implemented in all units of the Company. The
dengan fokus pada efektivitas Corporate Governance,     Audit Committee’s commitment is carried out with a
pengendalian internal, risks assessment, dan            focus on the effectiveness of Corporate Governance,
pengelolaan Perseroan secara keseluruhan.               internal control, risk assessment, and management of
                                                        the Company as a whole.


Pedoman Kerja: Piagam Komite Audit                      Work Guidelines: Audit Committee Charter

Pedoman kerja Komite Audit mengacu pada Piagam          The work guidelines for the Audit Committee refer
Komite Audit (Audit Committee Charter) dalam            to the Audit Committee Charter in carrying out
menjalankan tugas dan wewenangnya secara efisien,       their duties and authorities efficiently, effectively,
efektif, transparan, kompeten, independen dan dapat     transparently, competently, and independently and
dipertanggung jawabkan berdasarkan ketentuan            can be accounted for based on the provisions of the
peraturan perundang-undangan yang berlaku. Piagam       applicable laws and regulations. The Audit Committee
Komite Audit yang disahkan berdasarkan Keputusan        Charter was ratified based on the Decree of the Board
Dewan Komisaris No. 5/KP/DK.GD/12/2018 tanggal 27       of Commissioners 5/ KP/DK.GD/12/2018 dated 27
Desember 2018 tentang Piagam Komite Audit adalah        December 2018 concerning the Audit Committee
dokumen formal sebagai perwujudan implementasi          Charter is a formal document as an implementation
dari komitmen Dewan Komisaris dan Komite Audit          of the commitment of the Board of Commissioners
dalam membangun sistem pengendalian internal yang       and the Audit Committee to building a good internal
baik bagi Perseroan.                                    control system for the Company.


Sebagai acuan dan pedoman kerja Komite Audit,           As a reference and work guideline for the Audit
Piagam Komite Audit mengatur tentang organisasi         Committee, the Audit Committee Charter regulates
dan struktur Komite Audit, keanggotaan yang meliputi    the organization and structure of the Audit
komposisi, persyaratan independensi dan kompetensi,     Committee, a membership that includes composition,
tugas dan tanggung jawab, hak dan kewenangan,           independence and competence requirements, duties
penghasilan dan anggaran, serta hubungan dengan         and responsibilities, rights and authorities, income
pihak-pihak terkait seperti dengan auditor eksternal,   and budget, as well as relationships with related
SPI dan manajemen Perseroan. Selain itu, agar Komite    parties such as with external auditors, SPI and
Audit dapat menjalankan tugas secara efektif, Piagam    Company management. In addition, so that the Audit
Komite Audit juga mengatur tentang rapat-rapat yang     Committee can carry out its duties effectively, the
dilakukan oleh Komite Audit, kode etik dan pelaporan,   Audit Committee Charter also regulates the meetings
dan penilaian kinerja Komite Audit.                     conducted by the Audit Committee, the code of ethics
                                                        and reporting, and the performance evaluation of the
                                                        Audit Committee.



426                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 427
Tugas dan Tanggung Jawab Komite Audit                   Duties and Responsibilities of the Audit
                                                        Committee
Sejalan dengan Piagam Komite Audit, tugas dan           In line with the Audit Committee Charter, the Duties
tanggung jawab Komite Audit meliputi:                   and Responsibilities of the Audit Committee include:
1. Memberikan pendapat kepada Dewan Komisaris           1. Provide opinions to the Board of Commissioners
   mengenai laporan keuangan dan atau hal-hal lain           regarding financial reports and/or other matters
   yang disampaikan Direksi.                                 submitted by the Board of Directors.
2. Membantu Dewan Komisaris untuk memastikan            2. Assist the Board of Commissioners in ensuring the
   efektivitas sistem pengendalian internal dan              effectiveness of the internal control system and the
   efektivitas pelaksanaan tugas auditor internal dan        effectiveness of the implementation of the duties
   auditor eksternal.                                        of the internal auditors and external auditors.
3. Melakukan evaluasi dan memberikan pendapat,          3. Evaluate and provide opinions, suggestions and
   saran serta rekomendasi kepada Dewan Komisaris            recommendations to the Board of Commissioners
   terhadap hasil audit yang dilaksanakan oleh Satuan        on the results of audits carried out by the Internal
   Pengawasan Intern.                                        Audit Unit.
4. Melakukan evaluasi dan memberikan pendapat,          4. Evaluate and provide opinions, suggestions and
   saran serta rekomendasi kepada Dewan Komisaris            recommendations to the Board of Commissioners
   terhadap pelaksanaan audit oleh Auditor Eksternal.        regarding the implementation of audits by the
                                                             External Auditor.
5. Memberikan          rekomendasi       mengenai       5. Provide       recommendations        regarding     the
   penyempurnaan sistem pengendalian manajemen               improvement of the management control system
   serta pelaksanaannya.                                     and its implementation.
6. Memastikan telah terdapat prosedur evaluasi          6. Ensure that there is a satisfactory evaluation
   yang memuaskan terhadap segala informasi yang             procedure for all information issued by the
   dikeluarkan Perseroan.                                    Company.
7. Melakukan     identifikasi, menganalisis,   dan      7. Identify, analyze and provide opinions, suggestions
   memberikan pendapat, saran serta rekomendasi              and recommendations on matters that require the
   atas hal-hal yang memerlukan perhatian Dewan              attention of the Board of Commissioners.
   Komisaris.
8. Melaksanakan tugas lain yang diberikan oleh          8. Carry out other tasks assigned by the Board of
   Dewan Komisaris sepanjang masih dalam lingkup            Commissioners as long as they are within the
   tugas dan kewajiban Dewan Komisaris berdasarkan          scope of the duties and obligations of the Board
   ketentuan peraturan perundang-undangan.                  of Commissioners based on the provisions of laws
                                                            and regulations.
9. Melaporkan secara tertulis dan/atau lisan hasil      9. Report in writing and/or verbally the results of the
    penugasan kepada Dewan Komisaris.                       assignment to the Board of Commissioners.
10. Membantu Dewan Komisaris melakukan proses           10. Assist the Board of Commissioners in the process
    penunjukan calon auditor eksternal sesuai dengan        of appointing external auditor candidates in
    ketentuan yang berlaku, dan apabila diperlukan          accordance with applicable regulations, and if
    dapat meminta bantuan Direksi dalam proses              necessary may request the assistance of the Board
    penunjukannya.                                          of Directors in the appointment process.
11. Melakukan kunjungan kerja ke lapangan.              11. Conduct working visits to the field.


Komposisi Komite Audit                                  Composition of the Audit Committee

Per 31 Desember 2023, Komite Audit mengalami            As of December 31, 2023, the Audit Committee
perubahan komposisi. Adapun susunan Komite Audit,       underwent changes in composition. The composition
sebagai berikut:                                        of the Audit Committee is as follows:




PT Pegadaian | 2023 Annual Report                                                                           427
Page 428
Tata Kelola Perusahaan
Corporate Governance




                                     Susunan Komite Audit per 31 Desember 2023
                               Composition of the Audit Committee as of December 31, 2023
                                                                                                                Periode
       Nama            Jabatan                  Dasar Pengangkatan                      Masa Jabatan            Jabatan
       Name            Position                 Basis of Appointment                    Term of Office          Service
                                                                                                                 Period
                                    Surat Keputusan Dewan Komisaris Perusahaan      Mengikuti masa
                                    No. KEP-02/KP/DK.GD/02/2023 tanggal 14          jabatan sebagai
 Yudi Priambodo     Ketua           Februari 2023                                   Dewan Komisaris          Ke 1
 P.                 Chairman        Decree of the Board of Commissioners of the     Following his term of    1st
                                    Company No. KEP-02/KP/DK.GD/02/2023             office as the Board of
                                    dated February 14, 2023                         Commissioners
                                    Surat Keputusan Dewan Komisaris Perusahaan      Mengikuti masa
                                    No. KEP-02/KP/DK.GD/02/2023 tanggal 14          jabatan sebagai
                    Anggota         Februari 2023                                   Dewan Komisaris          Ke 1
 Makmur Keliat
                    Member          Decree of the Board of Commissioners of the     Following his term of    1st
                                    Company No. KEP-02/KP/DK.GD/02/2023             office as the Board of
                                    dated February 14, 2023                         Commissioners
                                    Surat Keputusan Dewan Komisaris Perusahaan
                                    No. KEP-02/KP/DK.GD/02/2023 tanggal 14
                    Anggota         Februari 2023                                                            Ke 1
 Alpin Napitupulu                                                                   2021-2024
                    Member          Decree of the Board of Commissioners of the                              1st
                                    Company No. KEP-02/KP/DK.GD/02/2023
                                    dated February 14, 2023
                                    Surat Keputusan Dewan Komisaris Perusahaan
                                    No. KEP-02/KP/DK.GD/02/2023 tanggal 14
                    Anggota         Februari 2023                                                            Ke 2
 Vicky Taufik                                                                       2022-2024
                    Member          Decree of the Board of Commissioners of the                              2nd
                                    Company No. KEP-02/KP/DK.GD/02/2023
                                    dated February 14, 2023



 Yudi Priambodo P.
 Ketua Komite Audit/Komisaris Independen
 Chairman of the Audit Committee/Independent Commissioner
 Profil Ketua Komite Audit/Komisaris Independen Yudi Priambodo P.. dapat dilihat pada bagian Profil Dewan Komisaris, bab
 Profil Perusahaan pada Laporan Tahunan ini
 The profile of the Chairman of the Audit Committee/Independent Commissioner Yudi Priambodo P. can be seen in the
 Profile of the Board of Commissioners section, Company Profile chapter in this Annual Report.



 Makmur Keliat
 Anggota Komite Audit/Komisaris Independen
 Member of the Audit Committee/Independent Commissioner
 Profil Anggota Komite Audit/Komisaris Independen Makmur Keliat dapat dilihat pada bagian Profil Dewan Komisaris, bab
 Profil Perusahaan pada Laporan Tahunan ini
 The profile of the Member of Audit Committee/Independent Commissioner Makmur Keliat can be seen in the Profile of the
 Board of Commissioners section, Company Profile chapter in this Annual Report.




428                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 429
 Alpin Napitupulu
 Anggota Komite Audit
 Member of the Audit Committee

 Periode Jabatan: 1 Desember 2021-2024, Periode Pertama
 Term of Office: December 1, 2021 - 2024, First Period

 Data Pribadi                Warga negara Indonesia | Indonesian Citizen
 Personal Data               Usia 45 tahun | Age of 45 year old

 Domisili
                             Jakarta Selatan, DKI Jakarta, Indonesia
 Domicile

 Pendidikan                  Sarjana Ekonomi (Akuntansi) dari Universitas Indonesia tahun (2001)
 Education                   Bachelor of Economics (Accounting) from the University of Indonesia in (2001)

                             •   Chartered Accountant Indonesia (CA)
 Sertifikasi yang Dimiliki
                             •   Certified Public Accountant (CPA)
 Certifications Obtained
                             •   Certification in Audit Committee Practices (CACP)

                             •   Konsultan di PPA FEB Universitas Indonesia (2021-sekarang)
                             •   Direktur di PT Iradhi Solusindo Abadi (2020-sekarang)
                             •   Kantor Akuntan Publik KAP Imelda & Rekan (Deloitte) (2006-2020)
 Riwayat Profesi             •   Kantor Akuntan Publik KAP Aryanto, Amir Abadi Jusuf, Mawar & Rekan (RSM) (2003-2006)
 Professional History        •   Consultant at PPA FEB University of Indonesia (2021-present)
                             •   Director at PT Iradhi Solusindo Abadi (2020-present)
                             •   Public Accounting Firm Imelda & Rekan (Deloitte) (2006-2020)
                             •   Public Accounting Firm Aryanto, Amir Abadi Jusuf, Mawar & Rekan (RSM) (2003-2006).

                             •   Konsultan di PPA FEB Universitas Indonesia (2021-sekarang)
 Rangkap Jabatan             •   Direktur di PT Iradhi Solusindo Abadi (2020-sekarang)
 Concurrent Position         •   Consultant at PPA FEB University of Indonesia (2021-present)
                             •   Director at PT Iradhi Solusindo Abadi (2020-present)

                             Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris dan Direksi dan Pemegang
 Hubungan Afiliasi           Saham Pengendali.
 Affiliate Relationship      Has no affiliation with members of the Board of Commissioners and Board of Directors and
                             Controlling Shareholders.




PT Pegadaian | 2023 Annual Report                                                                                  429
Page 430
Tata Kelola Perusahaan
Corporate Governance




 Vicky Taufik
 Anggota Komite Audit
 Member of the Audit Committee

 Periode Jabatan: 2022 - 2024, Periode Kedua
 Term of Office: 2022 - 2024, Second Term

 Data Pribadi                Warga negara Indonesia | Indonesian Citizen
 Personal Data               Usia 45 tahun | Age of 45 year old

 Domisili
                             Bekasi, Jawa Barat, Indonesia
 Domicile

 Pendidikan                  Sarjana Ekonomi (Akuntansi) dari Universitas Indonesia tahun (2000)
 Education                   Bachelor of Economics (Accounting) from the University of Indonesia in (2000)

                             •   Certification in Audit Committee Practices
 Sertifikasi yang Dimiliki
                             •   Financial Risk Analyst for Corporation
 Certifications Obtained
                             •   Brevet Pajak

                             •   Komisaris di PT Bagaskara Energi Indonesia (Maret 2021-sekarang)
                             •   Managing Partner di VT Consulting (Februari 2019-sekarang)
                             •   Kepala Divisi Keuangan dan Akuntansi di BPD Banten (November 2021-September 2022)
                             •   Anggota Komite Audit di PT Pegadaian (Februari 2019-November 2021)
                             •   Tax Partner di Reanda Bernardi (Agustus 2015-Januari 2019)
                             •   Business Performance Management Head Bank Danamon Unit Usaha Syariah (2014-2015)
                             •   Business Planning Manager Bank Danamon Unit Bisnis Syariah Solusi Emas (2011-2014)
                             •   Tax Senior Manager Bank Danamon Indonesia, Jakarta (2007- 2011)
                             •   Tax Consultant Rustan Consulting, Jakarta (2001-2007)
 Riwayat Profesi             •   Commissioner at PT Bagaskara Energi Indonesia (March 2021-present)
 Professional History        •   Managing Partner at VT Consulting (February 2019-present)
                             •   Head of Finance and Accounting Division at BPD Banten (November 2021-September 2022)
                             •   Member of the Audit Committee at PT Pegadaian (February 2019-November 2021)
                             •   Tax Partner at Reanda Bernardi (August 2015-January 2019)
                             •   Business Performance Management Head at Bank Danamon Sharia Business Unit (2014-
                                 2015)
                             •   Business Planning Manager at Bank Danamon Syariah Solutions Gold Business Unit (2011-
                                 2014)
                             •   Tax Senior Manager Bank Danamon Indonesia, Jakarta (2007- 2011)
                             •   Tax Consultant Rustan Consulting, Jakarta (2001-2007)

                             •   Komisaris di PT Bagaskara Energi Indonesia (Maret 2021-sekarang)
 Rangkap Jabatan             •   Managing Partner di VT Consulting (Februari 2019-sekarang)
 Concurrent Position         •   Commissioner at PT Bagaskara Energi Indonesia (March 2021-present)
                             •   Managing Partner at VT Consulting (February 2019-present)

                             Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris dan Direksi dan Pemegang
 Hubungan Afiliasi           Saham Pengendali.
 Affiliate Relationship      Has no affiliation with members of the Board of Commissioners and Board of Directors as well
                             as Controlling Shareholders.



Informasi tentang Pembagian Tugas antar                         Information on the Division of Duties among
Anggota Komite Audit                                            Members of the Audit Committee

Tugas-tugas Komite Audit dilaksanakan bersama-                  The duties of the Audit Committee are carried out
sama (kolektif) tanpa ada pembagian tugas Komite                jointly (collectively) without any division of the Audit
Audit.                                                          Committee’s duties.


Independensi Komite Audit                                       Independence of the Audit Committee

Kriteria penunjukan Komite Audit didasarkan pada                The criteria for the appointment of the Audit
integritas, kemampuan, pengetahuan dan pengalaman               Committee are based on the integrity, ability,
masing-masing anggota. Salah seorang anggota                    knowledge and experience of each member. One
Komite Audit harus memiliki latar belakang pendidikan           member of the Audit Committee must have an
akuntansi atau keuangan. Komite Audit Perseroan                 educational background in accounting or finance. The
bersifat independen, bukan merupakan orang dalam                Company’s Audit Committee is independent, not a


430                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 431
Kantor Akuntan Publik, Kantor Konsultan Hukum, atau          member of a Public Accounting Firm, Legal Consulting
pihak lain yang memberi jasa audit, jasa non audit           Firm, or other parties who provide audit services, non-
dan atau jasa konsultasi lain kepada Perseroan dalam         audit services and or other consulting services to the
waktu 6 (enam) bulan terakhir sebelum diangkat oleh          Company within the last 6 (six) months before being
Dewan Komisaris, dan bukan orang yang mempunyai              appointed by the Board of Commissioners, and not
wewenang dan tanggung jawab untuk merencanakan,              a person who has the authority and responsibility to
memimpin atau mengendalikan kegiatan Perseroan               plan, lead or control the Company’s activities within
dalam waktu 6 (enam) bulan terakhir.                         the last 6 (six) months.


Beberapa persyaratan independensi Komite Audit               Some of the Audit Committee independence
yang tercantum dalam Piagam Komite Audit Perseroan           requirements listed in the Company’s Audit Committee
adalah:                                                      Charter are:
1. Jika ada Anggota Komite Audit berasal dari                1. If a member of the Audit Committee comes from
   sebuah institusi tertentu, maka institusi dimana             a certain institution, then the institution where the
   anggota Komite Audit tersebut berasal tidak boleh            member of the Audit Committee comes from may
   memberikan jasa pada BUMN yang bersangkutan.                 not provide services to the SOE concerned.
2. Tidak memangku jabatan rangkap sebagai                    2. Do not hold concurrent positions as administrators
   pengurus partai politik dan/atau calon/anggota               of political parties and/or candidates/members
   legislatif dan/ atau calon kepala daerah/wakil               of the legislature and/or candidates for regional
   kepala daerah dan jabatan lain sesuai dengan                 head/deputy regional head and other positions
   ketentuan peraturan perundang-undangan yang                  in accordance with the provisions of laws and
   dapat menimbulkan benturan kepentingan.                      regulations which may cause a conflict of interest.
3. Anggota Komite yang berasal dari luar Perseroan           3. Members of the Committee who come from outside
   dilarang mempunyai hubungan keluarga sedarah                 the Company are prohibited from having blood
   dan semenda sampai derajat ketiga baik menurut               and marital relations to the third degree either in
   garis lurus maupun garis ke samping dengan                   a straight line or a sideways line with Members of
   Anggota Dewan Komisaris, dan Anggota Direksi                 the Board of Commissioners and Members of the
   Perseroan.                                                   Board of Directors of the Company.
4. Tidak mewakili kepentingan pihak lain yang                4. Not representing the interests of other parties who
   mempunyai hubungan usaha dengan Perseroan                    have a business relationship with the Company,
   antara lain pemasok, pembeli, kreditur maupun                including suppliers, buyers, creditors and debtors
   debitur Perseroan.                                           of the Company.


                                                Independensi Komite Audit
                                           Independence of the Audit Committee

                                                       Yudi                            Alpin
              Aspek Independensi                                   Makmur Keliat                      Vicky Taufik
                                                  Priambodo P.                       Napitupulu
             Independence Aspect                                    (Anggota/                         (Anggota/
                                                     (Ketua/                         (Anggota/
                                                                     member)                           member)
                                                   Chairman)                          member)
 Terdapat institusi dimana anggota Komite
 Audit tersebut berasal memberikan jasa pada
 Perseroan.
                                                       x                 x                x                x
 There is an institution where the members of
 the Audit Committee come from to provide
 services to the Company.
 Memangku jabatan rangkap sebagai pengurus
 partai politik dan/atau calon/anggota
 legislatif dan/atau calon kepala daerah/
 wakil kepala daerah dan jabatan lain sesuai
 dengan ketentuan peraturan perundang-
 undangan yang dapat menimbulkan benturan
 kepentingan.
                                                       x                 x                x                x
 Holding concurrent positions as administrators
 of political parties and/or candidates/members
 of the legislature and/ or candidates for
 regional head/deputy regional head and other
 positions in accordance with the provisions
 of laws and regulations which may cause a
 conflict of interest.




PT Pegadaian | 2023 Annual Report                                                                                431
Page 432
Tata Kelola Perusahaan
Corporate Governance




                                                     Independensi Komite Audit
                                                Independence of the Audit Committee

                                                             Yudi                                Alpin
                Aspek Independensi                                        Makmur Keliat                        Vicky Taufik
                                                        Priambodo P.                           Napitupulu
               Independence Aspect                                         (Anggota/                           (Anggota/
                                                           (Ketua/                             (Anggota/
                                                                            member)                             member)
                                                         Chairman)                              member)
 Anggota Komite yang berasal dari luar
 Perseroan mempunyai hubungan keluarga
 sedarah dan semenda sampai derajat ketiga
 baik menurut garis lurus maupun garis ke
 samping dengan Anggota Dewan Komisaris,
 dan Anggota Direksi Perseroan.
                                                              x                   x                     x           x
 Members of the Committee who come from
 outside the Company have blood and marital
 relations to the third degree both in a straight
 line and a sideways line with Members of the
 Board of Commissioners and Members of the
 Board of Directors of the Company.
 Mewakili kepentingan pihak lain yang
 mempunyai hubungan usaha dengan
 Perseroan antara lain pemasok, pembeli,
 kreditur maupun debitur Perseroan.
 Representing the interests of other parties
                                                              x                   x                     x           x
 who have business relations with the Company,
 including suppliers, buyers, creditors and
 debtors of the Company.

 v = ada | x = tidak ada
 v = exists | x = none




                                            Transparansi Hubungan Afiliasi Komite Audit
                                     Transparency of Affiliation Relations of the Audit Committee
                                                         Yudi
                                                                       Makmur Keliat      Alpin Napitupulu    Vicky Taufik
               Hubungan Afiliasi                    Priambodo P.
                                                                        (Anggota/            (Anggota/        (Anggota/
               Affiliate Relations                     (Ketua/
                                                                         member)              member)          member)
                                                     Chairman)
 Dengan Anggota Dewan Komisaris
 With Members of the Board of                             x                   x                     x              x
 Commissioners
 Dengan Direksi
                                                          x                   x                     x              x
 With the Board of Directors
 Dengan Pemegang Saham Utama/
 Pengendali dan Pemerintah Indonesia
 sebagai Entitas Pemilik Akhir
                                                          x                   x                     x              x
 With Major/Controlling Shareholders
 and the Government of Indonesia as the
 Ultimate Owner Entity

 v = ada | x = tidak ada
 v = exists | x = none




432                                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 433
                                    Transparansi Rangkap Jabatan Komite Audit
                             Transparency of Concurrent Position of the Audit Committee
                                        Rangkap Jabatan di
         Nama            Jabatan            Pegadaian                    Rangkap Jabatan di Perseroan/Instansi Lain
         Name            Position      Concurrent Position at         Concurrent Position in Other Companies/Institutions
                                            Pegadaian
                                      Komisaris Independen        Asesor Lembaga Sertifikasi Pasar Modal (LSP PM)
                      Ketua
 Yudi Priambodo P.                    Independent                 Assessor at Capital Market Certification Institution
                      Chairman
                                      Commissioner                (LSP PM)
                                                                  Dosen pengajar di Departemen Hubungan Internasional
                                                                  Fakultas Ilmu Sosial dan Ilmu Politik Universitas
                                      Komisaris Independen
                      Anggota                                     Indonesia
 Makmur Keliat                        Independent
                      Member                                      Lecturer at the Department of International Relations,
                                      Commissioner
                                                                  Faculty of Social and Political Sciences, University of
                                                                  Indonesia
                                                                  •     Konsultan di PPA FEB Universitas Indonesia
                      Anggota         Komisaris                   •     Direktur di PT Iradhi Solusindo Abadi
 Alpin Napitupulu
                      Member          Commissioner                •     Consultant at PPA FEB University of Indonesia
                                                                  •     Director at PT Iradhi Solusindo Abadi
                                                                  •     Komisaris di PT Bagaskara Energi Indonesia
                      Anggota         Tidak Ada                   •     Managing Partner di VT Consulting
 Vicky Taufik
                      Member          None                        •     Commissioner at PT Bagaskara Energi Indonesia
                                                                  •     Managing Partner at VT Consulting



Program Peningkatan Kompetensi                               Competency Improvement Program

Program peningkatan kompetensi dilakukan oleh                The competency improvement program is carried out
Komite Audit agar senantiasa dapat mengikuti serta           by the Audit Committee so that it can always follow
memperbaharui informasi tentang perkembangan                 and update information on the latest developments
terkini dari aktivitas usaha Perseroan dan pengetahuan-      in the Company’s business activities and other
pengetahuan lain terkait dengan pelaksanaan                  knowledge related to the implementation of the
tugas Komite Audit. Tentang program peningkatan              Audit Committee’s duties. Regarding the competency
kompetensi yang diikuti Komite Audit di sepanjang            improvement program that will be followed by the
tahun 2023 dapat dilihat pada bab Profil Perseroan           Audit Committee throughout 2023 can be seen in the
dalam Laporan Tahunan ini.                                   Company Profile chapter in this Annual Report.


Kebijakan Remunerasi                                         Remuneration Policy

Sesuai dengan Peraturan Menteri BUMN No. PER-                In accordance with the Regulation of Minister of SOEs
3/MBU/03/2023 tentang Organ dan Sumber Daya                  No. PER-06/MBU/04/2021 concerning Amendments
Manusia Badan Usaha Milik Negara, penghasilan                to the Regulation of the Minister of State-Owned
Anggota Komite ditetapkan oleh Dewan Komisaris               Enterprises Number PER-12/MBU/2012 concerning
dengan memperhatikan kemampuan Perusahaan.                   Supporting Organs for the Board of Commissioners/
Penghasilan Anggota Komite Audit, Komite Nominasi            Supervisory Board of State-Owned Enterprises,
dan Remunerasi, dan Komite Pemantau Risiko terdiri           the income of Committee Members is determined
dari honorarium dengan maksimal sebesar 20% (dua             by the Board of Commissioners with regard to the
puluh persen) dari gaji Direktur Utama Perusahaan,           Company’s capabilities. The income of members of
fasilitas kesehatan berupa rawat inap, rawat jalan, dan      the Audit Committee, Nomination and Remuneration
obat-obatan bagi yang bersangkutan, tidak termasuk           Committee and Risk Monitoring Committee consists
keluarga, dan tunjangan hari raya yang dibayarkan            of honorarium with a maximum of 20% (twenty
sekali dalam 1 (satu) tahun sebesar 1 (satu) kali            percent) of the salary of the Company’s President
honorarium.                                                  Director, health facilities in the form of inpatient care,
                                                             outpatient care and medicines for those concerned,
                                                             does not include family and holiday allowances which
                                                             are paid once in 1 (one) year in the amount of 1 (one)
                                                             time the honorarium.




PT Pegadaian | 2023 Annual Report                                                                                        433
Page 434
Tata Kelola Perusahaan
Corporate Governance




Anggota Dewan Komisaris yang menjadi Ketua/                    Members of the Board of Commissioners who are
Anggota Komite Audit, Komite Nominasi dan                      Chair/ Members of the Audit Committee, Nomination
Remunerasi, dan Komite Pemantau Risiko tidak                   and Remuneration Committee, and Risk Monitoring
diberikan penghasilan tambahan dari jabatan                    Committee are not given additional income from these
tersebut selain penghasilan sebagai anggota Dewan              positions other than income as members of the Board of
Komisaris. Kebijakan remunerasi bagi Komite Audit,             Commissioners. The remuneration policy for the Audit
Komite Nominasi dan Remunerasi, dan Komite                     Committee, Nomination and Remuneration Committee,
Pemantau Risiko yang bukan merupakan anggota                   and Risk Monitoring Committee who are not members
Dewan Komisaris telah diatur berdasarkan Surat                 of the Board of Commissioners has been regulated
Dewan Komisaris No. S-41/DK.GD/09/2022 tanggal                 based on Decree of the Board of Commissioners
19 September 2022 perihal Tunjangan dan Fasilitas              No. S-41/DK.GD/09/2022 dated September 19, 2022
Organ Dewan Komisaris PT Pegadaian dan Surat                   concerning Allowances and Facilities for the Organs
Dewan Komisaris No. S-44/DK.GD/11/2023 tanggal                 of the Board of Commissioners of PT Pegadaian and
8 November 2023 perihal Honorarium, Tunjangan,                 Decree of the Board of Commissioners No. S-44/
dan Fasilitas Organ Dewan Komisaris PT Pegadaian ,             DK.GD/11/2023 dated November 8, 2023 concerning
dengan rincian sebagai berikut:                                Honorarium, Allowances and Organ Facilities for the
                                                               Board of Commissioners of PT Pegadaian, with the
                                                               following details:

                                           Remunerasi Komite Audit Tahun 2023
                                        Remuneration of the Audit Committee in 2023
                                                                                  Komite Audit*
              Bulan                           Uraian                             Audit Committee
              Month                         Description
                                                                 Vicky Taufik                Alpin Napitupulu
 Januari 2023                         Honorarium                  30.100.000                       30.100.000

 Februari 2023                        Honorarium                  30.100.000                       30.100.000

 Maret 2023                           Honorarium                  30.100.000                       30.100.000

 April 2023                           THR                         20.066.667                       30.100.000

 April 2023                           Honorarium                  30.100.000                       30.100.000

 Mei 2023                             Honorarium                  30.100.000                       30.100.000

 Juni 2023                            Honorarium                  30.100.000                       30.100.000

 Juli 2023                            Honorarium                 35.000.000                    35.000.000

 Agustus 2023                         Honorarium                 35.000.000                    35.000.000

 September 2023                       Honorarium                 35.000.000                    35.000.000

 Oktober 2023                         Honorarium                 35.000.000                    35.000.000

 November 2023                        Honorarium                 35.000.000                    35.000.000

 Desember 2023                        Honorarium                 35.000.000                    35.000.000

 JUMLAH
                                                                 410.666.667                   420.700.000
 TOTAL
 *) Anggota Komite Audit Independen-Non Komisaris
 *) Independent Audit Committee Member-Non-Commissioner




Rapat Komite Audit                                             Meeting of the Audit Committee

Sesuai dengan Piagam Komite Audit dan Rencana                  In accordance with the Audit Committee Charter and
Kerja Komite Audit, rapat Komite Audit dilakukan               the Audit Committee Work Plan, Audit Committee
secara berkala sekurang-kurangnya 1 (satu) kali dalam          meetings are held periodically at least once a month.
sebulan. Keputusan Rapat Komite Audit diambil                  Audit Committee Meeting decisions are taken based
berdasarkan musyawarah mufakat. Selama tahun                   on deliberation and consensus. During 2023, the
2023, Komite Audit telah melakukan 50 kali rapat               Audit Committee held 50 meetings including 13
meliputi 13 kali rapat internal dengan Dewan Komisaris,        internal meetings with the Board of Commissioners,
14 kali rapat koordinasi Dewan Komisaris, Komite dan           14 coordination meetings with the Board of




434                                                                               Laporan Tahunan 2023 | PT Pegadaian
Page 435
Direksi dan 23 kali rapat koordinasi Komite dengan             Commissioners, Committees and Board of Directors
mengundang Divisi Manajemen Kinerja Perusahaan,                and 23 Committee coordination meetings inviting
Satuan Pengawasan Intern (SPI), SEVP Manajemen                 the Company’s Performance Management Division,
Risiko, serta Divisi terkait lainnya.                          Internal Audit Unit (SPI), SEVP Risk Management, as
                                                               well as other related divisions.


Rapat Komite Audit, Komite Pemantau Risiko, dan                Meetings of the Audit Committee, Risk Monitoring
Komite Nominasi dan Remunerasi dengan Dewan                    Committee, and Nomination and Remuneration
Komisaris dapat diikuti dalam bab rapat internal               Committee with the Board of Commissioners can
Dewan Komisaris. Adapun rapat Komite Audit,                    be followed in the chapter on internal meetings of
Komite Pemantau Risiko, dan Komite Nominasi                    the Board of Commissioners. The meetings of the
dan Remunerasi dengan Divisi Manajemen Kinerja                 Audit Committee, Risk Monitoring Committee, and
Perusahaan, Satuan Pengawasan Intern (SPI), SEVP               Nomination and Remuneration Committee with
Manajemen Risiko, serta Divisi terkait lainnya, sebagai        the Company’s Performance Management Division,
berikut:                                                       Internal Monitoring Unit (SPI), SEVP Risk Management,
                                                               and other related divisions, are as follows:

                               Agenda and Participants of Meeting of the Audit Committee
                          Table of Coordination Meeting Attended by the Board of Commissioners
           Tanggal
         Pelaksanaan                    Agenda Rapat                                      Peserta Rapat
  No
       Implementation                  Meeting Agenda                                   Meeting Participant
             Date
 1.    11 Januari 2023    Pembahasan Update Usulan Rencana             1.   Dewan Komisaris
       January 11, 2023   Kerja dan Anggaran Perusahaan (RKAP)         2.   Direktur Keuangan dan Manajemen Risiko
                          Tahun 2023 (Final) dan Perkembangan          3.   Komite Audit
                          Penyusunan Rencana Jangka Panjang            4.   Komite Pemantau Risiko
                          Perusahaan (RJPP) PT Pegadaian               5.   Komite Nominasi dan Remunerasi
                          Discussion of Update on Proposed             1.   Board of Commissioners
                          Company Work Plan and Budget                 2.   Director of Finance and Risk Management
                          (RKAP) for 2023 (Final) and Progress in      3.   Audit Committee
                          Arrangement of PT Pegadaian's Long Term      4.   Risk Monitoring Committee
                          Company Plan (RJPP)                          5.   Nomination and Remuneration Committee
 2.    13 Januari 2023    Perkenalan Dewan Komisaris PT Pegadaian      1.   Dewan Komisaris
       January 13,        dengan:                                      2.   Direktur Human Capital, Legal, dan Compliance
       2023               a. Calon Anggota Direksi PT Pegadaian        3.   Komite Nominasi dan Remunerasi
                              Galeri Dua Empat, dan                    4.   Komite Audit
                          b. Calon Anggota Direksi PT Pesonna          5.   Komite Pemantau Risiko
                              Indonesia Jaya                           6.   Sdri. Endah Susiani sebagai Calon Direktur PT
                          Introduction of the Board of                      Pegadaian Galeri Dua Empat
                          Commissioners of PT Pegadaian with:          7.   Sdr. Muhammad Nurkasan sebagai Calon Direktur
                          a. Candidate Member of the Board of               PT Pesonna Indonesia Jaya
                              Directors of PT Pegadaian Galeri Dua     1.   Board of Commissioners
                              Empat, and                               2.   Director of Human Capital, Legal and Compliance
                          b. Candidate for Member of the Board of      3.   Nomination and Remuneration Committee
                              Directors of PT Pesonna Indonesia Jaya   4.   Audit Committee
                                                                       5.   Risk Monitoring Committee
                                                                       6.   Endah Susiani as Candidate for Director of PT
                                                                            Pegadaian Galeri Dua Empat
                                                                       7.   Muhammad Nurkasan as Candidate for Director of
                                                                            PT Pesonna Indonesia Jaya
 3.    2 Februari 2023    Pembahasan Update Kegiatan Standarisasi      1.   Dewan Komisaris
       February 2,        Outlet, Pembangunan Pegadaian Tower          2.   Direksi
       2023               dan Implementasi P3DN termasuk Tindak        3.   Komite Audit
                          Lanjut Hasil Review BPKP                     4.   Komite Pemantau Risiko
                          Discussion of Updates on Outlet              5.   Komite Nominasi dan Remunerasi
                          Standardization Activities, Pegadaian        1.   Board of Commissioners
                          Tower Construction and P3DN                  2.   Board of Directors
                          Implementation including Follow-up to        3.   Audit Committee
                          BPKP Review Results                          4.   Risk Monitoring Committee
                                                                       5.   Nomination and Remuneration Committee




PT Pegadaian | 2023 Annual Report                                                                                      435
Page 436
Tata Kelola Perusahaan
Corporate Governance




                              Agenda and Participants of Meeting of the Audit Committee
                         Table of Coordination Meeting Attended by the Board of Commissioners
          Tanggal
        Pelaksanaan                   Agenda Rapat                                       Peserta Rapat
 No
      Implementation                 Meeting Agenda                                    Meeting Participant
            Date
 4.   6 Juni 2023       Pembahasan Pengembangan Karier               1.   Dewan Komisaris
      June 6, 2023      (Carrier Path) Karyawan PT Pegadaian         2.   Direktur Human Capital, Legal dan Compliance
                        Discussion of Career Development (Career     3.   Komite Nominasi dan Remunerasi
                        Path) for PT Pegadaian Employees             4.   Komite Audit
                                                                     5.   Komite Pemantau Risiko
                                                                     1.   Board of Commissioners
                                                                     2.   Director of Human Capital, Legal and Compliance
                                                                     3.   Nomination and Remuneration Committee
                                                                     4.   Audit Committee
                                                                     5.   Risk Monitoring Committee
 5.   13 Juni 2023      Pembahasan Kesiapan Keamanan Sistem          1.   Dewan Komisaris
      June 13, 2023     IT PT Pegadaian dan Progres Aplikasi         2.   Direktur Teknologi Informasi dan Digital
                        Neo4G                                        3.   Komite Audit
                        Discussion of PT Pegadaian's IT System       4.   Komite Pemantau Risiko
                        Security Readiness and Neo4G Application     5.   Komite Nominasi dan Remunerasi
                        Progress                                     1.   Board of Commissioners
                                                                     2.   Director of Information Technology and Digital
                                                                     3.   Audit Committee
                                                                     4.   Risk Monitoring Committee
                                                                     5.   Nomination and Remuneration Committee
 6.   2 Agustus 2023    Pembahasan Permohonan                        1.   Dewan Komisaris
      August 2, 2023    Penandatanganan Dokumen Sehubungan           2.   Direktur Keuangan dan Perencanaan Strategis
                        dengan Proses Penerbitan Obligasi dan        3.   Komite Audit
                        Sukuk PT Pegadaian                           4.   Komite Pemantau Risiko
                        Discussion of Document Signing Request       5.   Komite Nominasi dan Remunerasi
                        in Connection with the Issuance Process of   1.   Board of Commissioners
                        PT Pegadaian Bonds and Sukuk                 2.   Director of Finance and Strategic Planning
                                                                     3.   Audit Committee
                                                                     4.   Risk Monitoring Committee
                                                                     5.   Nomination and Remuneration Committee
 7.   14 Agustus 2023   Pembahasan Pedoman Penerapan                 1. Dewan Komisaris
      August 14, 2023   Program Anti Pencucian Uang,                 2. Direktur Manajemen Risiko, Legal dan Kepatuhan
                        Pencegahan Pendanaan Terorisme, dan          3. Komite Pemantau Risiko
                        Pencegahan Pendanaan Proliferasi Senjata     4. Komite Audit
                        Pemusnah Massal (APU, PPT dan PPPSPM)        5. Komite Nominasi dan Remunerasi
                        Discussion of Guidelines for                 1. Board of Commissioners
                        Implementation of Anti-Money Laundering      2. Director of Risk Management, Legal and
                        Program, Prevention of Terrorism                Compliance
                        Financing, and Prevention of Funding         3. Risk Monitoring Committee
                        for the Proliferation of Weapons of Mass     4. Audit Committee
                        Destruction (APU, PPT and PPPSPM)            5. Nomination and Remuneration Committee
 8.   7 September       Pembahasan Progres Belanja Modal Tahun       1.   Dewan Komisaris
      2023              2023 dan Rencana Belanja Modal Tahun         2.   Direktur Umum
      September 7,      2024                                         3.   Direktur Teknologi Informasi dan Digital
      2023              Discussion of 2023 Capital Expenditure       4.   Direktur Jaringan, Operasi dan Penjualan
                        Progress and 2024 Capital Expenditure        5.   Komite Audit
                        Plans                                        6.   Komite Pemantau Risiko
                                                                     7.   Komite Nominasi dan Remunerasi
                                                                     1.   Board of Commissioners
                                                                     2.   Director of General Affairs
                                                                     3.   Director of Information Technology and Digital
                                                                     4.   Director of Network, Operations and Sales
                                                                     5.   Audit Committee
                                                                     6.   Risk Monitoring Committee
                                                                     7.   Nomination and Remuneration Committee




436                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 437
                             Agenda and Participants of Meeting of the Audit Committee
                        Table of Coordination Meeting Attended by the Board of Commissioners
           Tanggal
         Pelaksanaan                  Agenda Rapat                                      Peserta Rapat
 No
       Implementation                Meeting Agenda                                   Meeting Participant
             Date
 9.    7 November       Pembahasan Pedoman Penanganan                 1. Dewan Komisaris
       2023             Benturan Kepentingan PT Pegadaian             2. Direktur Manajemen Risiko, Legal dan Kepatuhan
       November 7,      Discussion of PT Pegadaian's Guidelines       3. Komite Pemantau Risiko
       2023             for Handling Conflicts of Interest            4. Komite Audit
                                                                      5. Komite Nominasi dan Remunerasi
                                                                      1. Board of Commissioners
                                                                      2. Director of Risk Management, Legal and
                                                                         Compliance
                                                                      3. Risk Monitoring Committee
                                                                      4. Audit Committee
                                                                      5. Nomination and Remuneration Committee
 10.   9 November       Pembahasan Badan Hukum Terafiliasi            1. Dewan Komisaris
       2023             PT Pegadaian (Dana Pensiun Pegadaian          2. Direksi
       November 9,      dan Yayasan Kesejahteraan Pegadaian           3. Pengurus dan Pengawas Dana Pensiun Pegadaian
       2023             Permata) serta Rencana Strategis                 dan Yayasan Kesejahteraan Pegadaian Permata
                        Pengembangan PT Pesonna Indonesia             4. Komite Audit
                        Jaya (PIJ)                                    5. Komite Pemantau Risiko
                        Discussion of PT Pegadaian Affiliated Legal   6. Komite Nominasi dan Remunerasi
                        Entities (Pegadaian Pension Fund and          1. Board of Commissioners
                        Pegadaian Permata Welfare Foundation)         2. Board of Directors
                        as well as PT Pesonna Indonesia Jaya (PIJ)    3. Management and Supervisor of the Pegadaian
                        Strategic Development Plan                       Pension Fund and the Pegadaian Permata Welfare
                                                                         Foundation
                                                                      4. Audit Committee
                                                                      5. Risk Monitoring Committee
                                                                      6. Nomination and Remuneration Committee
 11.   21 November      Perkenalan Dewan Komisaris dengan Calon       1. Dewan Komisaris
       2023             Sekretaris Perusahaan PT Pegadaian            2. Sdr. Zulfan Adam sebagai Calon Sekretaris
       November 21,     Introduction of the Board of                     Perusahaan PT Pegadaian
       2023             Commissioners with the Candidate for PT       3. Komite Audit
                        Pegadaian Corporate Secretary                 4. Komite Pemantau Risiko
                                                                      5. Komite Nominasi dan Remunerasi
                                                                      1. Board of Commissioners
                                                                      2. Zulfan Adam as Candidate for Corporate
                                                                         Secretary of PT Pegadaian
                                                                      3. Audit Committee
                                                                      4. Risk Monitoring Committee
                                                                      5. Nomination and Remuneration Committee
 12.   21 November      Pembahasan Lanjutan terkait Draft             1. Dewan Komisaris
       2023             Pedoman Penanganan Benturan                   2. Direktur Manajemen Risiko, Legal dan Kepatuhan
       November 21,     Kepentingan PT Pegadaian                      3. Komite Pemantau Risiko
       2023             Continued discussion on the Draft             4. Komite Audit
                        Guidelines for Handling Conflicts of          5. Komite Nominasi dan Remunerasi
                        Interest of PT Pegadaian                      1. Board of Commissioners
                                                                      2. Director of Risk Management, Legal and
                                                                         Compliance
                                                                      3. Risk Monitoring Committee
                                                                      4. Audit Committee
                                                                      5. Nomination and Remuneration Committee




PT Pegadaian | 2023 Annual Report                                                                                    437
Page 438
Tata Kelola Perusahaan
Corporate Governance




                                    Agenda and Participants of Meeting of the Audit Committee
                               Table of Coordination Meeting Attended by the Board of Commissioners
               Tanggal
             Pelaksanaan                    Agenda Rapat                                       Peserta Rapat
  No
           Implementation                  Meeting Agenda                                    Meeting Participant
                 Date
 13.       22 November         Pembahasan Kinerja Transformation Office,   1.   Dewan Komisaris
           2023                Mekanisme Proses Produk Baru serta          2.   Direktur Manajemen Risiko, Legal dan Kepatuhan
           November 22,        Evaluasinya, dan Penerapan Budaya Kerja     3.   SEVP Transformation Office
           2023                Discussion of Transformation Office         4.   Kepala Satuan Pengawasan Intern
                               Performance, New Product Process            5.   Komite Pemantau Risiko
                               Mechanism and Evaluation, and               6.   Komite Audit
                               Implementation of Work Culture              7.   Komite Nominasi dan Remunerasi
                                                                           1.   Board of Commissioners
                                                                           2.   Director of Risk Management, Legal and
                                                                                Compliance
                                                                           3.   SEVP Transformation Office
                                                                           4.   Head of Internal Audit Unit
                                                                           5.   Risk Monitoring Committee
                                                                           6.   Audit Committee
                                                                           7.   Nomination and Remuneration Committee
 14.       13 Desember         Pembahasan Update Progress Project          1.   Dewan Komisaris
           2023                Interconnected Human Capital                2.   Direktur Human Capital
           December 13,        Management (IHCM)                           3.   Komite Pemantau Risiko
           2023                Discussion of Interconnected Human          4.   Komite Audit
                               Capital Management (IHCM) Project           5.   Komite Nominasi dan Remunerasi
                               Progress Update                             1.   Board of Commissioners
                                                                           2.   Director of Human Capital
                                                                           3.   Risk Monitoring Committee
                                                                           4.   Audit Committee
                                                                           5.   Nomination and Remuneration Committee



                               Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
                 Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
            Tanggal Pelaksanaan            Agenda Rapat                                   Peserta Rapat
      No
            Implementation Date           Meeting Agenda                                Meeting Participant
 1.         13 Januari 2023          Pembahasan Program          1.   Kepala Satuan Pengawasan Intern
            January 13, 2023         Kerja Pemeriksaan Tahunan   2.   Komite Audit
                                     SPI PT Pegadaian Tahun      3.   Komite Pemantau Risiko
                                     2023                        4.   Komite Nominasi dan Remunerasi
                                     Discussion of PT            1.   Head of Internal Audit Unit
                                     Pegadaian's 2023 SPI        2.   Audit Committee
                                     Annual Inspection Work      3.   Risk Monitoring Committee
                                     Program                     4.   Nomination and Remuneration Committee




438                                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 439
                           Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
             Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
        Tanggal Pelaksanaan           Agenda Rapat                                 Peserta Rapat
  No
        Implementation Date          Meeting Agenda                              Meeting Participant
 2.     18 Januari 2023       1.   Pembahasan Kinerja        1. SEVP Manajemen Risiko
        January 18, 2023           Perusahaan s.d. bulan     2. SEVP Satuan Pengawasan Intern
                                   Desember 2022;            3. SEVP Transformation Office
                              2.   Pembahasan Profil         4. Kepala Divisi Manajemen Kinerja Perusahaan
                                   Risiko bulan Desember     5. Kepala Divisi Akuntansi
                                   2022;                     6. Kepala Divisi Perencanaan Strategis
                              3.   Pembahasan Hasil Audit    7. Kepala Divisi Tresuri
                                   SPI s.d. bulan Desember   8. Kepala Divisi Manajemen Risiko, Operasi dan Korporasi
                                   2022;                     9. Kepala Divisi Risiko Kredit & Asuransi
                              4.   Pembahasan Kinerja        10. Kepala Divisi Strategi Human Capital
                                   Sumber Daya Manusia       11. Kepala Divisi Budaya Kerja
                                   s.d. bulan Desember       12. Kepala Divisi Operasional Human Capital
                                   2022.                     13. Kepala Divisi Pegadaian Corporate University
                              1.   Discussion of Company     14. Kepala Divisi Kepatuhan
                                   Performance as of         15. Kepala Divisi Penjualan
                                   December 2022;            16. Kepala Divisi Hubungan Kelembagaan
                              2.   Discussion of Risk        17. Kepala Divisi Produk Gadai
                                   Profile for December      18. Kepala Divisi Unit Usaha Syariah
                                   2022;                     19. Kepala Divisi Pemasaran
                              3.   Discussion of SPI Audit   20. Kepala Divisi Produk Mikro Fidusia
                                   Results as of December    21. Kepala Divisi Produk Emas
                                   2022;                     22. Kepala Divisi Jaringan dan Operasional
                              4.   Discussion of Human       23. Kepala Divisi Manajemen Aset Tetap
                                   Resources Performance     24. Komite Audit
                                   as of December 2022.      25. Komite Pemantau Risiko
                                                             26. Komite Nominasi dan Remunerasi
                                                             1. SEVP Risk Management
                                                             2. SEVP Internal Audit Unit
                                                             3. SEVP Transformation Office
                                                             4. Head of Company Performance Management Division
                                                             5. Head of Accounting Division
                                                             6. Head of Strategic Planning Division
                                                             7. Head of Treasury Division
                                                             8. Head of Risk Management, Operations and Corporate
                                                                 Division
                                                             9. Head of Credit Risk & Insurance Division
                                                             10. Head of Human Capital Strategy Division
                                                             11. Head of Work Culture Division
                                                             12. Head of Human Capital Operations Division
                                                             13. Head of Pegadaian Corporate University Division
                                                             14. Head of Compliance Division
                                                             15. Head of Sales Division
                                                             16. Head of Institutional Relations Division
                                                             17. Head of Pawn Products Division
                                                             18. Head of Sharia Business Unit Division
                                                             19. Head of Marketing Division
                                                             20. Head of Micro Fiduciary Products Division
                                                             21. Head of Gold Products Division
                                                             22. Head of Network and Operations Division
                                                             23. Head of Fixed Asset Management Division
                                                             24. Audit Committee
                                                             25. Risk Monitoring Committee
                                                             26. Nomination and Remuneration Committee




PT Pegadaian | 2023 Annual Report                                                                                       439
Page 440
Tata Kelola Perusahaan
Corporate Governance




                          Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
            Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
       Tanggal Pelaksanaan           Agenda Rapat                                  Peserta Rapat
  No
       Implementation Date          Meeting Agenda                               Meeting Participant
 3.    20 Februari 2023      1.   Pembahasan Kinerja         1. SEVP Manajemen Risiko
       February 20, 2023          Perusahaan s.d. bulan      2. SEVP Satuan Pengawasan Intern
                                  Januari 2023;              3. SEVP Transformation Office
                             2.   Pembahasan Profil          4. Kepala Divisi Manajemen Kinerja Perusahaan
                                  Risiko bulan Januari       5. Kepala Divisi Akuntansi
                                  2023;                      6. Kepala Divisi Perencanaan Strategis
                             3.   Pembahasan Hasil Audit     7. Kepala Divisi Tresuri
                                  SPI s.d. bulan Januari     8. Kepala Divisi Manajemen Risiko, Operasi dan Korporasi
                                  2023;                      9. Kepala Divisi Risiko Kredit & Asuransi
                             4.   Pembahasan Kinerja         10. Kepala Divisi Strategi Human Capital
                                  Sumber Daya Manusia        11. Kepala Divisi Budaya Kerja
                                  s.d. bulan Januari 2023.   12. Kepala Divisi Operasional Human Capital
                             1.   Discussion of Company      13. Kepala Divisi Pegadaian Corporate University
                                  Performance as of          14. Kepala Divisi Kepatuhan
                                  January 2023;              15. Kepala Divisi Penjualan
                             2.   Discussion of Risk         16. Kepala Divisi Hubungan Kelembagaan
                                  Profile for January        17. Kepala Divisi Produk Gadai
                                  2023;                      18. Kepala Divisi Unit Usaha Syariah
                             3.   Discussion of SPI Audit    19. Kepala Divisi Pemasaran
                                  Results as of January      20. Kepala Divisi Produk Mikro Fidusia
                                  2023;                      21. Kepala Divisi Produk Emas
                             4.   Discussion of Human        22. Kepala Divisi Jaringan dan Operasional
                                  Resources Performance      23. Kepala Divisi Manajemen Aset Tetap
                                  as of January 2023.        24. Komite Audit
                                                             25. Komite Pemantau Risiko
                                                             26. Komite Nominasi dan Remunerasi
                                                             1. SEVP Risk Management
                                                             2. SEVP Internal Audit Unit
                                                             3. SEVP Transformation Office
                                                             4. Head of Company Performance Management Division
                                                             5. Head of Accounting Division
                                                             6. Head of Strategic Planning Division
                                                             7. Head of Treasury Division
                                                             8. Head of Risk Management, Operations and Corporate
                                                                 Division
                                                             9. Head of Credit Risk & Insurance Division
                                                             10. Head of Human Capital Strategy Division
                                                             11. Head of Work Culture Division
                                                             12. Head of Human Capital Operations Division
                                                             13. Head of the Pegadaian Corporate University Division
                                                             14. Head of Compliance Division
                                                             15. Head of Sales Division
                                                             16. Head of Institutional Relations Division
                                                             17. Head of Pawn Products Division
                                                             18. Head of Sharia Business Unit Division
                                                             19. Head of Marketing Division
                                                             20. Head of Micro Fiduciary Products Division
                                                             21. Head of Gold Products Division
                                                             22. Head of Network and Operations Division
                                                             23. Head of Fixed Asset Management Division
                                                             24. Audit Committee
                                                             25. Risk Monitoring Committee
                                                             26. Nomination and Remuneration Committee




440                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 441
                           Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
             Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
        Tanggal Pelaksanaan           Agenda Rapat                                 Peserta Rapat
  No
        Implementation Date          Meeting Agenda                              Meeting Participant
 4.     21 Maret 2023         1.   Pembahasan Kinerja        1. SEVP Manajemen Risiko
        March 21, 2023             Perusahaan s.d. bulan     2. SEVP Satuan Pengawasan Intern
                                   Februari 2023;            3. SEVP Transformation Office
                              2.   Pembahasan Profil         4. Kepala Divisi Manajemen Kinerja Perusahaan
                                   Risiko bulan Februari     5. Kepala Divisi Akuntansi
                                   2023;                     6. Kepala Divisi Perencanaan Strategis
                              3.   Pembahasan Hasil Audit    7. Kepala Divisi Tresuri
                                   SPI s.d. bulan Februari   8. Kepala Divisi Manajemen Risiko, Operasi dan Korporasi
                                   2023;                     9. Kepala Divisi Risiko Kredit & Asuransi
                              4.   Pembahasan Kinerja        10. Kepala Divisi Strategi Human Capital
                                   Sumber Daya Manusia       11. Kepala Divisi Budaya Kerja
                                   s.d. bulan Februari       12. Kepala Divisi Operasional Human Capital
                                   2023.                     13. Kepala Divisi Pegadaian Corporate University
                              1.   Discussion of Company     14. Kepala Divisi Kepatuhan
                                   Performance as of         15. Kepala Divisi Penjualan
                                   February 2023;            16. Kepala Divisi Hubungan Kelembagaan
                              2.   Discussion of Risk        17. Kepala Divisi Produk Gadai
                                   Profile for February      18. Kepala Divisi Unit Usaha Syariah
                                   2023;                     19. Kepala Divisi Pemasaran
                              3.   Discussion of SPI Audit   20. Kepala Divisi Produk Mikro Fidusia
                                   Results as of February    21. Kepala Divisi Produk Emas
                                   2023;                     22. Kepala Divisi Jaringan dan Operasional
                              4.   Discussion of Human       23. Kepala Divisi Manajemen Aset Tetap
                                   Resources Performance     24. Komite Audit
                                   as of February 2023.      25. Komite Pemantau Risiko
                                                             26. Komite Nominasi dan Remunerasi
                                                             1. SEVP Risk Management
                                                             2. SEVP Internal Audit Unit
                                                             3. SEVP Transformation Office
                                                             4. Head of Company Performance Management Division
                                                             5. Head of Accounting Division
                                                             6. Head of Strategic Planning Division
                                                             7. Head of Treasury Division
                                                             8. Head of Risk Management, Operations and Corporate
                                                                 Division
                                                             9. Head of Credit Risk & Insurance Division
                                                             10. Head of Human Capital Strategy Division
                                                             11. Head of Work Culture Division
                                                             12. Head of Human Capital Operations Division
                                                             13. Head of Pegadaian Corporate University Division
                                                             14. Head of Compliance Division
                                                             15. Head of Sales Division
                                                             16. Head of Institutional Relations Division
                                                             17. Head of Pawn Products Division
                                                             18. Head of Sharia Business Unit Division
                                                             19. Head of Marketing Division
                                                             20. Head of Micro Fiduciary Products Division
                                                             21. Head of Gold Products Division
                                                             22. Head of Network and Operations Division
                                                             23. Head of Fixed Asset Management Division
                                                             24. Audit Committee
                                                             25. Risk Monitoring Committee
                                                             26. Nomination and Remuneration Committee




PT Pegadaian | 2023 Annual Report                                                                                       441
Page 442
Tata Kelola Perusahaan
Corporate Governance




                          Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
            Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
       Tanggal Pelaksanaan           Agenda Rapat                                 Peserta Rapat
  No
       Implementation Date          Meeting Agenda                              Meeting Participant
 5.    17 April 2023         1.   Pembahasan Kinerja        1. SEVP Manajemen Risiko
       April 17, 2023             Perusahaan s.d. bulan     2. SEVP Satuan Pengawasan Intern
                                  Maret 2023;               3. SEVP Transformation Office
                             2.   Pembahasan Profil         4. Kepala Divisi Manajemen Kinerja Perusahaan
                                  Risiko bulan Maret        5. Kepala Divisi Akuntansi
                                  2023;                     6. Kepala Divisi Perencanaan Strategis
                             3.   Pembahasan Hasil Audit    7. Kepala Divisi Tresuri
                                  SPI s.d. bulan Maret      8. Kepala Divisi Manajemen Risiko, Operasi dan Korporasi
                                  2023;                     9. Kepala Divisi Risiko Kredit & Asuransi
                             4.   Pembahasan Kinerja        10. Kepala Divisi Strategi Human Capital
                                  Sumber Daya Manusia       11. Kepala Divisi Budaya Kerja
                                  s.d. bulan Maret 2023.    12. Kepala Divisi Operasional Human Capital
                             1.   Discussion of Company     13. Kepala Divisi Pegadaian Corporate University
                                  Performance as of         14. Kepala Divisi Kepatuhan
                                  March 2023;               15. Kepala Divisi Penjualan
                             2.   Discussion of Risk        16. Kepala Divisi Hubungan Kelembagaan
                                  Profile for March 2023;   17. Kepala Divisi Produk Gadai
                             3.   Discussion of SPI Audit   18. Kepala Divisi Unit Usaha Syariah
                                  Results as of March       19. Kepala Divisi Pemasaran
                                  2023;                     20. Kepala Divisi Produk Mikro Fidusia
                             4.   Discussion of Human       21. Kepala Divisi Produk Emas
                                  Resources Performance     22. Kepala Divisi Jaringan dan Operasional
                                  as of March 2023.         23. Kepala Divisi Manajemen Aset Tetap
                                                            24. Komite Audit
                                                            25. Komite Pemantau Risiko
                                                            26. Komite Nominasi dan Remunerasi
                                                            1. SEVP Risk Management
                                                            2. SEVP Internal Audit Unit
                                                            3. SEVP Transformation Office
                                                            4. Head of Company Performance Management Division
                                                            5. Head of Accounting Division
                                                            6. Head of Strategic Planning Division
                                                            7. Head of Treasury Division
                                                            8. Head of Risk Management, Operations and Corporate
                                                                Division
                                                            9. Head of Credit Risk & Insurance Division
                                                            10. Head of Human Capital Strategy Division
                                                            11. Head of Work Culture Division
                                                            12. Head of Human Capital Operations Division
                                                            13. Head of Pegadaian Corporate University Division
                                                            14. Head of Compliance Division
                                                            15. Head of Sales Division
                                                            16. Head of Institutional Relations Division
                                                            17. Head of Pawn Products Division
                                                            18. Head of Sharia Business Unit Division
                                                            19. Head of Marketing Division
                                                            20. Head of Micro Fiduciary Products Division
                                                            21. Head of Gold Products Division
                                                            22. Head of Network and Operations Division
                                                            23. Head of Fixed Asset Management Division
                                                            24. Audit Committee
                                                            25. Risk Monitoring Committee
                                                            26. Nomination and Remuneration Committee




442                                                                               Laporan Tahunan 2023 | PT Pegadaian
Page 443
                           Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
             Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
        Tanggal Pelaksanaan           Agenda Rapat                                   Peserta Rapat
  No
        Implementation Date          Meeting Agenda                                Meeting Participant
 6.     17 Mei 2023           1.   Pembahasan Kinerja          1. SEVP Manajemen Risiko
        May 17, 2023               Perusahaan s.d. bulan       2. SEVP Satuan Pengawasan Intern
                                   April 2023;                 3. SEVP Transformation Office
                              2.   Pembahasan Profil           4. Kepala Divisi Manajemen Kinerja Perusahaan
                                   Risiko bulan April 2023;    5. Kepala Divisi Akuntansi
                              3.   Pembahasan Hasil Audit      6. Kepala Divisi Perencanaan Strategis
                                   SPI s.d. bulan April        7. Kepala Divisi Tresuri
                                   2023;                       8. Kepala Divisi Manajemen Risiko, Operasi dan Korporasi
                              4.   Pembahasan Kinerja          9. Kepala Divisi Risiko Kredit & Asuransi
                                   Sumber Daya Manusia         10. Kepala Divisi Strategi Human Capital
                                   s.d. bulan April 2023.      11. Kepala Divisi Budaya Kerja
                              1.   Discussion of Company       12. Kepala Divisi Operasional Human Capital
                                   Performance as of April     13. Kepala Divisi Pegadaian Corporate University
                                   2023;                       14. Kepala Divisi Kepatuhan
                              2.   Discussion of Risk          15. Kepala Divisi Penjualan
                                   Profile for April 2023;     16. Kepala Divisi Hubungan Kelembagaan
                              3.   Discussion of SPI Audit     17. Kepala Divisi Produk Gadai
                                   Results as of April 2023;   18. Kepala Divisi Unit Usaha Syariah
                              4.   Discussion of Human         19. Kepala Divisi Pemasaran
                                   Resources Performance       20. Kepala Divisi Produk Mikro Fidusia
                                   as of April 2023.           21. Kepala Divisi Produk Emas
                                                               22. Kepala Divisi Jaringan dan Operasional
                                                               23. Kepala Divisi Manajemen Aset Tetap
                                                               24. Komite Audit
                                                               25. Komite Pemantau Risiko
                                                               26. Komite Nominasi dan Remunerasi
                                                               1. SEVP Risk Management
                                                               2. SEVP Internal Audit Unit
                                                               3. SEVP Transformation Office
                                                               4. Head of Company Performance Management Division
                                                               5. Head of Accounting Division
                                                               6. Head of Strategic Planning Division
                                                               7. Head of Treasury Division
                                                               8. Head of Risk Management, Operations and Corporate
                                                                   Division
                                                               9. Head of Credit Risk & Insurance Division
                                                               10. Head of Human Capital Strategy Division
                                                               11. Head of Work Culture Division
                                                               12. Head of Human Capital Operations Division
                                                               13. Head of the Pegadaian Corporate University Division
                                                               14. Head of Compliance Division
                                                               15. Head of Sales Division
                                                               16. Head of Institutional Relations Division
                                                               17. Head of Pawn Products Division
                                                               18. Head of Sharia Business Unit Division
                                                               19. Head of Marketing Division
                                                               20. Head of Micro Fiduciary Products Division
                                                               21. Head of Gold Products Division
                                                               22. Head of Network and Operations Division
                                                               23. Head of Fixed Asset Management Division
                                                               24. Audit Committee
                                                               25. Risk Monitoring Committee
                                                               26. Nomination and Remuneration Committee




PT Pegadaian | 2023 Annual Report                                                                                         443
Page 444
Tata Kelola Perusahaan
Corporate Governance




                          Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
            Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
       Tanggal Pelaksanaan           Agenda Rapat                                  Peserta Rapat
  No
       Implementation Date          Meeting Agenda                               Meeting Participant
 7.    20 Juni 2023          1.   Pembahasan Kinerja         1. SEVP Manajemen Risiko
       June 20, 2023              Perusahaan s.d. bulan      2. SEVP Satuan Pengawasan Intern
                                  Mei 2023;                  3. SEVP Transformation Office
                             2.   Pembahasan Profil          4. Kepala Divisi Manajemen Kinerja Perusahaan
                                  Risiko bulan Mei 2023;     5. Kepala Divisi Akuntansi
                             3.   Pembahasan Hasil Audit     6. Kepala Divisi Perencanaan Strategis
                                  SPI s.d. bulan Mei 2023;   7. Kepala Divisi Tresuri
                             4.   Pembahasan Kinerja         8. Kepala Divisi Manajemen Risiko, Operasi dan Korporasi
                                  Sumber Daya Manusia        9. Kepala Divisi Risiko Kredit & Asuransi
                                  s.d. bulan Mei 2023.       10. Kepala Divisi Strategi Human Capital
                             1.   Discussion of Company      11. Kepala Divisi Budaya Kerja
                                  Performance as of May      12. Kepala Divisi Operasional Human Capital
                                  2023;                      13. Kepala Divisi Pegadaian Corporate University
                             2.   Discussion of Risk         14. Kepala Divisi Kepatuhan
                                  Profile for May 2023;      15. Kepala Divisi Penjualan
                             3.   Discussion of SPI Audit    16. Kepala Divisi Hubungan Kelembagaan
                                  Results as of May 2023;    17. Kepala Divisi Produk Gadai
                             4.   Discussion of Human        18. Kepala Divisi Unit Usaha Syariah
                                  Resources Performance      19. Kepala Divisi Pemasaran
                                  up as of May 2023.         20. Kepala Divisi Produk Mikro Fidusia
                                                             21. Kepala Divisi Produk Emas
                                                             22. Kepala Divisi Jaringan dan Operasional
                                                             23. Kepala Divisi Manajemen Aset Tetap
                                                             24. Komite Audit
                                                             25. Komite Pemantau Risiko
                                                             26. Komite Nominasi dan Remunerasi
                                                             1. SEVP Risk Management
                                                             2. SEVP Internal Audit Unit
                                                             3. SEVP Transformation Office
                                                             4. Head of Company Performance Management Division
                                                             5. Head of Accounting Division
                                                             6. Head of Strategic Planning Division
                                                             7. Head of Treasury Division
                                                             8. Head of Risk Management, Operations and Corporate
                                                                 Division
                                                             9. Head of Credit Risk & Insurance Division
                                                             10. Head of Human Capital Strategy Division
                                                             11. Head of Work Culture Division
                                                             12. Head of Human Capital Operations Division
                                                             13. Head of Pegadaian Corporate University Division
                                                             14. Head of Compliance Division
                                                             15. Head of Sales Division
                                                             16. Head of Institutional Relations Division
                                                             17. Head of Pawn Products Division
                                                             18. Head of Sharia Business Unit Division
                                                             19. Head of Marketing Division
                                                             20. Head of Micro Fiduciary Products Division
                                                             21. Head of Gold Products Division
                                                             22. Head of Network and Operations Division
                                                             23. Head of Fixed Asset Management Division
                                                             24. Audit Committee
                                                             25. Risk Monitoring Committee
                                                             26. Nomination and Remuneration Committee




444                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 445
                           Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
             Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
        Tanggal Pelaksanaan           Agenda Rapat                                    Peserta Rapat
  No
        Implementation Date          Meeting Agenda                                 Meeting Participant
 8.     17 Juli 2023          1.   Pembahasan Hal-hal         1.   Direktur Human Capital
        July 17, 2023              Strategis                  2.   Direktur Manajemen Risiko, Legal dan Kepatuhan
                              2.   Tenaga Outsourcing;        3.   Kepala Satuan Pengawasan Intern
                              3.   Kaji Ulang Proses          4.   Komite Audit
                                   Operasional di Cabang/     5.   Komite Pemantau Risiko
                                   UPC, Kecukupan             6.   Komite Nominasi dan Remunerasi
                                   Manajemen Risiko, dan      1.   Director of Human Capital
                                   Strategi Anti Fraud;       2.   Director of Risk Management, Legal and Compliance
                              4.   Hal-hal Strategis          3.   Head of Internal Audit Unit
                                   Lainnya.                   4.   Audit Committee
                              1.   Discussion of Strategic    5.   Risk Monitoring Committee
                                   Matters                    6.   Nomination and Remuneration Committee
                              2.   Outsourced Staff;
                              3.   Review of Operational
                                   Processes in Branches/
                                   UPCs, Adequacy of Risk
                                   Management, and Anti-
                                   Fraud Strategy;
                              4.   Other Strategic Matters.




PT Pegadaian | 2023 Annual Report                                                                                      445
Page 446
Tata Kelola Perusahaan
Corporate Governance




                          Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
            Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
       Tanggal Pelaksanaan           Agenda Rapat                                   Peserta Rapat
  No
       Implementation Date          Meeting Agenda                                Meeting Participant
 9.    18 Juli 2023          1.   Pembahasan Kinerja          1. SEVP Manajemen Risiko
       July 18, 2023              Perusahaan s.d. bulan       2. SEVP Satuan Pengawasan Intern
                                  Juni 2023;                  3. SEVP Transformation Office
                             2.   Pembahasan Profil           4. Kepala Divisi Manajemen Kinerja Perusahaan
                                  Risiko bulan Juni 2023;     5. Kepala Divisi Akuntansi
                             3.   Pembahasan Hasil Audit      6. Kepala Divisi Perencanaan Strategis
                                  SPI s.d. bulan Juni 2023;   7. Kepala Divisi Tresuri
                             4.   Pembahasan Kinerja          8. Kepala Divisi Manajemen Risiko, Operasi dan Korporasi
                                  Sumber Daya Manusia         9. Kepala Divisi Risiko Kredit & Asuransi
                                  s.d. bulan Juni 2023.       10. Kepala Divisi Strategi Human Capital
                             1.   Discussion of Company       11. Kepala Divisi Budaya Kerja
                                  Performance as of June      12. Kepala Divisi Operasional Human Capital
                                  2023;                       13. Kepala Divisi Pegadaian Corporate University
                             2.   Discussion of Risk          14. Kepala Divisi Kepatuhan
                                  Profile for June 2023;      15. Kepala Divisi Penjualan
                             3.   Discussion of SPI Audit     16. Kepala Divisi Hubungan Kelembagaan
                                  Results as of June 2023;    17. Kepala Divisi Produk Gadai
                             4.   Discussion of Human         18. Kepala Divisi Unit Usaha Syariah
                                  Resources Performance       19. Kepala Divisi Pemasaran
                                  as of June 2023.            20. Kepala Divisi Produk Mikro Fidusia
                                                              21. Kepala Divisi Produk Emas
                                                              22. Kepala Divisi Jaringan dan Operasional
                                                              23. Kepala Divisi Manajemen Aset Tetap
                                                              24. Komite Audit
                                                              25. Komite Pemantau Risiko
                                                              26. Komite Nominasi dan Remunerasi
                                                              1. SEVP Risk Management
                                                              2. SEVP Internal Audit Unit
                                                              3. SEVP Transformation Office
                                                              4. Head of Company Performance Management Division
                                                              5. Head of Accounting Division
                                                              6. Head of Strategic Planning Division
                                                              7. Head of Treasury Division
                                                              8. Head of Risk Management, Operations and Corporate
                                                                  Division
                                                              9. Head of Credit Risk & Insurance Division
                                                              10. Head of Human Capital Strategy Division
                                                              11. Head of Work Culture Division
                                                              12. Head of Human Capital Operations Division
                                                              13. Head of Pegadaian Corporate University Division
                                                              14. Head of Compliance Division
                                                              15. Head of Sales Division
                                                              16. Head of Institutional Relations Division
                                                              17. Head of Pawn Products Division
                                                              18. Head of Sharia Business Unit Division
                                                              19. Head of Marketing Division
                                                              20. Head of Micro Fiduciary Products Division
                                                              21. Head of Gold Products Division
                                                              22. Head of Network and Operations Division
                                                              23. Head of Fixed Asset Management Division
                                                              24. Audit Committee
                                                              25. Risk Monitoring Committee
                                                              26. Nomination and Remuneration Committee




446                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 447
                           Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
             Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
        Tanggal Pelaksanaan           Agenda Rapat                                   Peserta Rapat
  No
        Implementation Date          Meeting Agenda                                Meeting Participant
 10.    18 Agustus 2023       1.   Pembahasan Kinerja          1. SEVP Satuan Pengawasan Intern
        August 18, 2023            Perusahaan s.d. bulan       2. SEVP Transformation Office
                                   Juli 2023;                  3. Kepala Divisi Manajemen Kinerja Perusahaan
                              2.   Pembahasan Profil           4. Kepala Divisi Akuntansi
                                   Risiko bulan Juli 2023;     5. Kepala Divisi Perencanaan Strategis
                              3.   Pembahasan Hasil Audit      6. Kepala Divisi Tresuri
                                   SPI s.d. bulan Juli 2023;   7. Kepala Divisi Manajemen Risiko, Operasi dan Korporasi
                              4.   Pembahasan Kinerja          8. Kepala Divisi Risiko Kredit & Asuransi
                                   Sumber Daya Manusia         9. Kepala Divisi Strategi Human Capital
                                   s.d. bulan Juli 2023.       10. Kepala Divisi Budaya Kerja
                              1.   Discussion of Company       11. Kepala Divisi Operasional Human Capital
                                   Performance as of July      12. Kepala Divisi Pegadaian Corporate University
                                   2023;                       13. Kepala Divisi Kepatuhan
                              2.   Discussion of Risk          14. Kepala Divisi Penjualan
                                   Profile for July 2023;      15. Kepala Divisi Hubungan Kelembagaan
                              3.   Discussion of SPI Audit     16. Kepala Divisi Produk Gadai
                                   Results as of July 2023;    17. Kepala Divisi Unit Usaha Syariah
                              4.   Discussion of Human         18. Kepala Divisi Pemasaran
                                   Resources Performance       19. Kepala Divisi Produk Mikro Fidusia
                                   as of July 2023.            20. Kepala Divisi Produk Emas
                                                               21. Kepala Divisi Jaringan dan Operasional
                                                               22. Kepala Divisi Manajemen Aset Tetap
                                                               23. Komite Audit
                                                               24. Komite Pemantau Risiko
                                                               25. Komite Nominasi dan Remunerasi
                                                               1. SEVP Internal Audit Unit
                                                               2. SEVP Transformation Office
                                                               3. Head of Company Performance Management Division
                                                               4. Head of Accounting Division
                                                               5. Head of Strategic Planning Division
                                                               6. Head of Treasury Division
                                                               7. Head of Risk Management, Operations and Corporate
                                                                   Division
                                                               8. Head of Credit Risk & Insurance Division
                                                               9. Head of Human Capital Strategy Division
                                                               10. Head of Work Culture Division
                                                               11. Head of Human Capital Operations Division
                                                               12. Head of Pegadaian Corporate University Division
                                                               13. Head of Compliance Division
                                                               14. Head of Sales Division
                                                               15. Head of Institutional Relations Division
                                                               16. Head of Pawn Products Division
                                                               17. Head of Sharia Business Unit Division
                                                               18. Head of Marketing Division
                                                               19. Head of Micro Fiduciary Products Division
                                                               20. Head of Gold Products Division
                                                               21. Head of Network and Operations Division
                                                               22. Head of Fixed Asset Management Division
                                                               23. Audit Committee
                                                               24. Risk Monitoring Committee
                                                               25. Nomination and Remuneration Committee




PT Pegadaian | 2023 Annual Report                                                                                         447
Page 448
Tata Kelola Perusahaan
Corporate Governance




                           Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
             Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
        Tanggal Pelaksanaan           Agenda Rapat                                    Peserta Rapat
   No
        Implementation Date          Meeting Agenda                                 Meeting Participant
 11.    15 September 2023     1.   Pembahasan Kinerja         1. SEVP Satuan Pengawasan Intern
        September 15, 2023         Perusahaan s.d. bulan      2. SEVP Transformation Office
                                   Agustus 2023;              3. Kepala Divisi Manajemen Kinerja Perusahaan
                              2.   Pembahasan Profil          4. Kepala Divisi Akuntansi
                                   Risiko bulan Agustus       5. Kepala Divisi Perencanaan Strategis
                                   2023;                      6. Kepala Divisi Tresuri
                              3.   Pembahasan Hasil Audit     7. Kepala Divisi Manajemen Risiko, Operasi dan Korporasi
                                   SPI s.d. bulan Agustus     8. Kepala Divisi Risiko Kredit & Asuransi
                                   2023;                      9. Kepala Divisi Strategi Human Capital
                              4.   Pembahasan Kinerja         10. Kepala Divisi Budaya Kerja
                                   Sumber Daya Manusia        11. Kepala Divisi Operasional Human Capital
                                   s.d. bulan Agustus         12. Kepala Divisi Pegadaian Corporate University
                                   2023.                      13. Kepala Divisi Kepatuhan
                              1.   Discussion of Company      14. Kepala Divisi Penjualan
                                   Performance as of          15. Kepala Divisi Hubungan Kelembagaan
                                   August 2023;               16. Kepala Divisi Produk Gadai
                              2.   Discussion of Risk         17. Kepala Divisi Unit Usaha Syariah
                                   Profile for August 2023;   18. Kepala Divisi Pemasaran
                              3.   Discussion of SPI Audit    19. Kepala Divisi Produk Mikro Fidusia
                                   Results as of August       20. Kepala Divisi Produk Emas
                                   2023;                      21. Kepala Divisi Jaringan dan Operasional
                              4.   Discussion of Human        22. Kepala Divisi Manajemen Aset Tetap
                                   Resources Performance      23. Komite Audit
                                   as of August 2023.         24. Komite Pemantau Risiko
                                                              25. Komite Nominasi dan Remunerasi
                                                              1. SEVP Internal Audit Unit
                                                              2. SEVP Transformation Office
                                                              3. Head of Company Performance Management Division
                                                              4. Head of Accounting Division
                                                              5. Head of Strategic Planning Division
                                                              6. Head of Treasury Division
                                                              7. Head of Risk Management, Operations and Corporate
                                                                  Division
                                                              8. Head of Credit Risk & Insurance Division
                                                              9. Head of Human Capital Strategy Division
                                                              10. Head of Work Culture Division
                                                              11. Head of Human Capital Operations Division
                                                              12. Head of Pegadaian Corporate University Division
                                                              13. Head of Compliance Division
                                                              14. Head of Sales Division
                                                              15. Head of Institutional Relations Division
                                                              16. Head of Pawn Products Division
                                                              17. Head of Sharia Business Unit Division
                                                              18. Head of Marketing Division
                                                              19. Head of Micro Fiduciary Products Division
                                                              20. Head of Gold Products Division
                                                              21. Head of Network and Operations Division
                                                              22. Head of Fixed Asset Management Division
                                                              23. Audit Committee
                                                              24. Risk Monitoring Committee
                                                              25. Nomination and Remuneration Committee
 12.    6 Oktober 2023        Timeline dan Progress           1.   Direktur Manajemen Risiko, Legal dan Kepatuhan
        October 6, 2023       Tindak Lanjut FGD Telaah        2.   Kepala Satuan Pengawasan Intern
                              Kasus                           3.   Komite Audit
                              Timeline and Progress of        4.   Komite Pemantau Risiko
                              Follow-up of Case Study         5.   Komite Nominasi dan Remunerasi
                              FGD                             1.   Director of Risk Management, Legal and Compliance
                                                              2.   Head of Internal Audit Unit
                                                              3.   Audit Committee
                                                              4.   Risk Monitoring Committee
                                                              5.   Nomination and Remuneration Committee




448                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 449
                           Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
             Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
        Tanggal Pelaksanaan          Agenda Rapat                                Peserta Rapat
  No
        Implementation Date         Meeting Agenda                             Meeting Participant
 13.    17 Oktober 2023       Pembahasan Usulan            1. Kepala Divisi Perencanaan Strategis
        October 17, 2023      Rancangan Rencana            2. Kepala Divisi Project Management Office dan Manajemen
                              Jangka Panjang                  Perubahan
                              Perusahaan (RJPP) Tahun      3. Kepala Divisi Manajemen Risiko, Operasi dan Korporasi
                              2024-2028 dan Rencana        4. Komite Audit
                              Kerja dan Anggaran           5. Komite Pemantau Risiko
                              Perusahaan (RKAP) Tahun      6. Komite Nominasi dan Remunerasi
                              2024 PT Pegadaian            1. Head of Strategic Planning Division
                              Discussion of the Proposed   2. Head of the Project Management Office and Change
                              Draft Company Long Term         Management Division
                              Plan (RJPP) for 2024-2028    3. Head of Risk Management, Operations and Corporate
                              and the Company Work            Division
                              Plan and Budget (RKAP)       4. Audit Committee
                              for 2024 of PT Pegadaian     5. Risk Monitoring Committee
                                                           6. Nomination and Remuneration Committee
 14.    18 Oktober 2023       1. Pembahasan Hasil          1.   Kepala Satuan Pengawasan Intern
        October 18, 2023         Audit SPI s.d. bulan      2.   Komite Audit
                                 September 2023            3.   Komite Pemantau Risiko
                              2. Hal-hal Strategis         4.   Komite Nominasi dan Remunerasi
                                 Lainnya                   1.   Head of Internal Audit Unit
                              1. Discussion of SPI         2.   Audit Committee
                                 Audit Results as of       3.   Risk Monitoring Committee
                                 September 2023            4.   Nomination and Remuneration Committee
                              2. Other Strategic Matters




PT Pegadaian | 2023 Annual Report                                                                                449
Page 450
Tata Kelola Perusahaan
Corporate Governance




                          Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
            Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
       Tanggal Pelaksanaan           Agenda Rapat                                Peserta Rapat
  No
       Implementation Date          Meeting Agenda                             Meeting Participant
 15.   20 Oktober 2023       1.   Pembahasan Kinerja       1. SEVP Transformation Office
       October 20, 2023           Perusahaan s.d. bulan    2. Kepala Divisi Manajemen Kinerja Perusahaan
                                  September 2023;          3. Kepala Divisi Akuntansi
                             2.   Pembahasan Profil        4. Kepala Divisi Perencanaan Strategis
                                  Risiko bulan September   5. Kepala Divisi Tresuri
                                  2023;                    6. Kepala Divisi Manajemen Risiko, Operasi dan Korporasi
                             3.   Pembahasan Kinerja       7. Kepala Divisi Risiko Kredit & Asuransi
                                  Sumber Daya Manusia      8. Kepala Divisi Strategi Human Capital
                                  s.d. bulan September     9. Kepala Divisi Budaya Kerja
                                  2023.                    10. Kepala Divisi Operasional Human Capital
                             1.   Discussion of Company    11. Kepala Divisi Pegadaian Corporate University
                                  Performance as of        12. Kepala Divisi Kepatuhan
                                  September 2023;          13. Kepala Divisi Penjualan
                             2.   Discussion of Risk       14. Kepala Divisi Hubungan Kelembagaan
                                  Profile for September    15. Kepala Divisi Produk Gadai
                                  2023;                    16. Kepala Divisi Unit Usaha Syariah
                             3.   Discussion of Human      17. Kepala Divisi Pemasaran
                                  Resources Performance    18. Kepala Divisi Produk Mikro Fidusia
                                  as of September 2023.    19. Kepala Divisi Produk Emas
                                                           20. Kepala Divisi Jaringan dan Operasional
                                                           21. Kepala Divisi Manajemen Aset Tetap
                                                           22. Komite Audit
                                                           23. Komite Pemantau Risiko
                                                           24. Komite Nominasi dan Remunerasi
                                                           1. SEVP Transformation Office
                                                           2. Head of Company Performance Management Division
                                                           3. Head of Accounting Division
                                                           4. Head of Strategic Planning Division
                                                           5. Head of Treasury Division
                                                           6. Head of Risk Management, Operations and Corporate
                                                               Division
                                                           7. Head of Credit Risk & Insurance Division
                                                           8. Head of Human Capital Strategy Division
                                                           9. Head of Work Culture Division
                                                           10. Head of Human Capital Operations Division
                                                           11. Head of Pegadaian Corporate University Division
                                                           12. Head of Compliance Division
                                                           13. Head of Sales Division
                                                           14. Head of Institutional Relations Division
                                                           15. Head of Pawn Products Division
                                                           16. Head of Sharia Business Unit Division
                                                           17. Head of Marketing Division
                                                           18. Head of Micro Fiduciary Products Division
                                                           19. Head of Gold Products Division
                                                           20. Head of Network and Operations Division
                                                           21. Head of Fixed Asset Management Division
                                                           22. Audit Committee
                                                           23. Risk Monitoring Committee
                                                           24. Nomination and Remuneration Committee




450                                                                              Laporan Tahunan 2023 | PT Pegadaian
Page 451
                          Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
            Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
        Tanggal Pelaksanaan          Agenda Rapat                                 Peserta Rapat
  No
        Implementation Date         Meeting Agenda                              Meeting Participant
 16.    14 November 2023      1. Pembahasan Hasil           1. Kepala Satuan Pengawasan Intern
        November 14, 2023        Temuan yang Material       2. Kepala Divisi Manajemen Risiko, Operasi dan Korporasi
                                 dari Pemeriksaan OJK       3. Kepala Divisi Risiko Kredit dan Asuransi
                                 Tahun 2023                 4. Kepala Divisi Legal
                              2. Pembahasan Evaluasi        5. Kepala Divisi Kepatuhan
                                 Produk Gadai Efek          6. Kepala Divisi Produk Gadai
                                 dan Pencegahan NPL         7. Kepala Divisi Jaringan dan Operasional
                                 Berulang                   8. Kepala Divisi Manajemen Data TI
                              1. Discussion of Material     9. Kepala Divisi Pengembangan Aplikasi TI
                                 Findings from the 2023     10. Kepala Divisi Operasional Human Capital
                                 OJK Audit                  11. Kepala Divisi Manajemen Aset Tetap
                              2. Discussion on              12. Kepala Divisi Akuntansi
                                 Evaluation of Securities   13. Komite Pemantau Risiko
                                 Pawn Products and          14. Komite Audit
                                 Prevention of Recurring    1. Head of Internal Audit Unit
                                 NPLs                       2. Head of Risk Management, Operations and Corporate
                                                                Division
                                                            3. Head of Credit Risk and Insurance Division
                                                            4. Head of Legal Division
                                                            5. Head of Compliance Division
                                                            6. Head of Pawn Products Division
                                                            7. Head of Network and Operations Division
                                                            8. Head of IT Data Management Division
                                                            9. Head of IT Application Development Division
                                                            10. Head of Human Capital Operations Division
                                                            11. Head of Fixed Asset Management Division
                                                            12. Head of Accounting Division
                                                            13. Risk Monitoring Committee
                                                            14. Audit Committee
 17.    17 November 2023      1. Pembahasan Hasil Audit     1.   Kepala Satuan Pengawasan Intern
        November 17, 2023        SPI s.d. Oktober 2023      2.   Komite Audit
                              2. Hal-hal Strategis          3.   Komite Pemantau Risiko
                                 Lainnya                    4.   Komite Nominasi dan Remunerasi
                              1. Discussion of SPI Audit    1.   Head of Internal Audit Unit
                                 Results as of October      2.   Audit Committee
                                 2023                       3.   Risk Monitoring Committee
                              2. Other Strategic Matters    4.   Nomination and Remuneration Committee




PT Pegadaian | 2023 Annual Report                                                                                      451
Page 452
Tata Kelola Perusahaan
Corporate Governance




                          Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
            Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
       Tanggal Pelaksanaan          Agenda Rapat                                    Peserta Rapat
  No
       Implementation Date         Meeting Agenda                                 Meeting Participant
 18.   23 November 2023      1.   Pembahasan Kinerja        1. SEVP Transformation Office
       November 23, 2023          Perusahaan s.d. bulan     2. Kepala Divisi Manajemen Kinerja Perusahaan
                                  Oktober 2023;             3. Kepala Divisi Akuntansi
                             2.   Pembahasan Profil         4. Kepala Divisi Perencanaan Strategis
                                  Risiko bulan Oktober      5. Kepala Divisi Tresuri
                                  2023;                     6. Kepala Divisi Manajemen Risiko, Operasi dan Korporasi
                             3.   Pembahasan Kinerja        7. Kepala Divisi Risiko Kredit & Asuransi
                                  Sumber Daya Manusia       8. Kepala Divisi Strategi Human Capital
                                  s.d. bulan Oktober        9. Kepala Divisi Budaya Kerja
                                  2023.                     10. Kepala Divisi Operasional Human Capital
                             1.   Discussion of Company     11. Kepala Divisi Pegadaian Corporate University
                                  Performance as of         12. Kepala Divisi Kepatuhan
                                  October 2023;             13. Kepala Divisi Penjualan
                             2.   Discussion of Risk        14. Kepala Divisi Hubungan Kelembagaan
                                  Profile for October       15. Kepala Divisi Produk Gadai
                                  2023;                     16. Kepala Divisi Unit Usaha Syariah
                             3.   Discussion of Human       17. Kepala Divisi Pemasaran
                                  Resources Performance     18. Kepala Divisi Produk Mikro Fidusia
                                  as of October 2023.       19. Kepala Divisi Produk Emas
                                                            20. Kepala Divisi Jaringan dan Operasional
                                                            21. Kepala Divisi Manajemen Aset Tetap
                                                            22. Komite Audit
                                                            23. Komite Pemantau Risiko
                                                            24. Komite Nominasi dan Remunerasi
                                                            1. SEVP Transformation Office
                                                            2. Head of Company Performance Management Division
                                                            3. Head of Accounting Division
                                                            4. Head of Strategic Planning Division
                                                            5. Head of Treasury Division
                                                            6. Head of Risk Management, Operations and Corporate
                                                                Division
                                                            7. Head of Credit Risk & Insurance Division
                                                            8. Head of Human Capital Strategy Division
                                                            9. Head of Work Culture Division
                                                            10. Head of Human Capital Operations Division
                                                            11. Head of Pegadaian Corporate University Division
                                                            12. Head of Compliance Division
                                                            13. Head of Sales Division
                                                            14. Head of Institutional Relations Division
                                                            15. Head of Pawn Products Division
                                                            16. Head of Sharia Business Unit Division
                                                            17. Head of Marketing Division
                                                            18. Head of Micro Fiduciary Products Division
                                                            19. Head of Gold Products Division
                                                            20. Head of Network and Operations Division
                                                            21. Head of Fixed Asset Management Division
                                                            22. Audit Committee
                                                            23. Risk Monitoring Committee
                                                            24. Nomination and Remuneration Committee
 19.   14 Desember 2023      1. Pembahasan Customer         1.   Kepala Satuan Pengawasan Intern
       December 14, 2023        Information File (CIF)      2.   Bp. Saiful Anam, Kepala Divisi Manajemen Data TI
                                Ganda                       3.   Bp. Vicky Taufik, Anggota Komite Audit
                             2. Hal-hal Strategis lainnya   4.   Bp. Alpin Napitupulu, Anggota Komite Audit
                             1. Discussion of Dual          1.   Head of Internal Audit Unit
                                Customer Information        2.   Saiful Anam, Head of IT Data Management Division
                                Files (CIF).                3.   Vicky Taufik, Member of the Audit Committee
                             2. Other strategic matters     4.   Alpin Napitupulu, Member of the Audit Committee




452                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 453
                          Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
            Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
        Tanggal Pelaksanaan           Agenda Rapat                                   Peserta Rapat
  No
        Implementation Date          Meeting Agenda                                Meeting Participant
 20.    18 Desember 2023      1. Pembahasan Hasil Audit        1.   Kepala Satuan Pengawasan Intern
        December 18, 2023        SPI s.d. November 2023        2.   Komite Audit
                              2. Hal-hal strategis lainnya     3.   Komite Pemantau Risiko
                              1. Discussion of SPI Audit       4.   Komite Nominasi dan Remunerasi
                                 Results as of November        1.   Head of Internal Audit Unit
                                 2023                          2.   Audit Committee
                              2. Other strategic matters       3.   Risk Monitoring Committee
                                                               4.   Nomination and Remuneration Committee
 21.    18 Desember 2023      1.   Pembahasan CKPN             1. Kepala Satuan Pengawasan Intern
        December 18, 2023     2.   Hal-hal strategis lainnya   2. Kepala Divisi Akuntansi
                              1.   Discussion of CKPN          3. Komite Audit
                              2.   Other strategic matters     4. Bp. Humbul Kristiawan, Anggota Komite Pemantau Risiko
                                                               5. Bp. Charles R. Vorst, Anggota Komite Pemantau Risiko
                                                               1. Head of Internal Audit Unit
                                                               2. Head of Accounting Division
                                                               3. Audit Committee
                                                               4. Humbul Kristiawan, Member of the Risk Monitoring
                                                                  Committee
                                                               5. Charles R. Vorst, Member of the Risk Monitoring
                                                                  Committee




PT Pegadaian | 2023 Annual Report                                                                                    453
Page 454
Tata Kelola Perusahaan
Corporate Governance




                          Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
            Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
       Tanggal Pelaksanaan          Agenda Rapat                                   Peserta Rapat
  No
       Implementation Date         Meeting Agenda                                Meeting Participant
 22.   19 Desember 2023      1.   Pembahasan Kinerja        1. SEVP Transformation Office
       December 19, 2023          Perusahaan s.d. bulan     2. Kepala Divisi Manajemen Kinerja Perusahaan
                                  November 2023;            3. Kepala Divisi Akuntansi
                             2.   Pembahasan Profil         4. Kepala Divisi Perencanaan Strategis
                                  Risiko bulan November     5. Kepala Divisi Tresuri
                                  2023;                     6. Kepala Divisi Manajemen Risiko, Operasi dan Korporasi
                             3.   Pembahasan Kinerja        7. Kepala Divisi Risiko Kredit & Asuransi
                                  Sumber Daya Manusia       8. Kepala Divisi Strategi Human Capital
                                  s.d. bulan November       9. Kepala Divisi Budaya Kerja
                                  2023.                     10. Kepala Divisi Operasional Human Capital
                             1.   Discussion of Company     11. Kepala Divisi Pegadaian Corporate University
                                  Performance as of         12. Kepala Divisi Kepatuhan
                                  November 2023;            13. Kepala Divisi Penjualan
                             2.   Discussion of Risk        14. Kepala Divisi Hubungan Kelembagaan
                                  Profile for November      15. Kepala Divisi Produk Gadai
                                  2023;                     16. Kepala Divisi Unit Usaha Syariah
                             3.   Discussion of Human       17. Kepala Divisi Pemasaran
                                  Resources Performance     18. Kepala Divisi Produk Mikro Fidusia
                                  as of November 2023.      19. Kepala Divisi Produk Emas
                                                            20. Kepala Divisi Jaringan dan Operasional
                                                            21. Kepala Divisi Manajemen Aset Tetap
                                                            22. Komite Audit
                                                            23. Komite Pemantau Risiko
                                                            24. Komite Nominasi dan Remunerasi
                                                            1. SEVP Transformation Office
                                                            2. Head of Company Performance Management Division
                                                            3. Head of Accounting Division
                                                            4. Head of Strategic Planning Division
                                                            5. Head of Treasury Division
                                                            6. Head of Risk Management, Operations and Corporate
                                                                Division
                                                            7. Head of Credit Risk & Insurance Division
                                                            8. Head of Human Capital Strategy Division
                                                            9. Head of Work Culture Division
                                                            10. Head of Human Capital Operations Division
                                                            11. Head of Pegadaian Corporate University Division
                                                            12. Head of Compliance Division
                                                            13. Head of Sales Division
                                                            14. Head of Institutional Relations Division
                                                            15. Head of Pawn Products Division
                                                            16. Head of Sharia Business Unit Division
                                                            17. Head of Marketing Division
                                                            18. Head of Micro Fiduciary Products Division
                                                            19. Head of Gold Products Division
                                                            20. Head of Network and Operations Division
                                                            21. Head of Fixed Asset Management Division
                                                            22. Audit Committee
                                                            23. Risk Monitoring Committee
                                                            24. Nomination and Remuneration Committee
 23.   28 Desember 2023      1. Pendalaman Laporan          1.   Kepala Satuan Pengawasan Internal
       December 28, 2023        Fraud November 2023         2.   Komite Audit
                                di Kanwil IX Jakarta 2      1.   Head of Internal Audit Unit
                             2. Hal-hal strategis lainnya   2.   Audit Committee
                             1. Deepening of the
                                November 2023 Fraud
                                Report at Regional
                                Office IX Jakarta 2
                             2. Other strategic matters




454                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 455
Tingkat kehadiran anggota Komite Audit dalam rapat                        The level of attendance of Audit Committee members
adalah sebagai berikut:                                                   at the meetings is as follows:

                                                                               Jumlah Rapat                            % Kehadiran/
                              Nama                      Jabatan                                      Kehadiran
     No                                                                         Number of
                              Name                      Position                                     Attendance         Attendance
                                                                                 Meetings
                                                 Ketua
     1         Yudi Priambodo P.                                                   50                     50              100%
                                                 Chairman
                                                 Anggota
     2         Makmur Keliat                                                       27                     27              100%
                                                 Member
                                                 Anggota
     3         Alpin Napitupulu                                                    50                     50              100%
                                                 Member
                                                 Anggota
     4         Vicky Taufik                                                        50                     50              100%
                                                 Member
 *Perbedaan jumlah rapat disebabkan Dewan Komisaris turut hadir pada Rapat yang bersifat opsional.
 *The difference in the number of meetings is due to the Board of Commissioners also attending the optional meeting.



Laporan Pelaksanaan Tugas Tahun 2023                                      Duties Implementation Report for 2023

Sesuai dengan laporan Komite Audit yang disampaikan                       In accordance with the Audit Committee report
kepada Dewan Komisaris, pelaksanaan tugas yang                            submitted to the Board of Commissioners, the
telah dilakukan Komite Audit selama tahun 2023,                           implementation of the duties of the Audit Committee
adalah sebagai berikut:                                                   during 2023 is as follows:


1.   Tanggapan dan Rekomendasi Kepada Dewan                               1.    Responses and Recommendations to the Board of
     Komisaris                                                                  Commissioners
     Komite Audit selama tahun 2023 memberikan                                  During 2023, the Audit Committee has provided
     tanggapan, laporan, telaahan dan masukan kepada                            responses, reports, studies and input to the Board
     Dewan Komisaris, Satuan Pengawasan Intern (SPI),                           of Commissioners, Internal Audit Unit (SPI), and
     dan Organ Dekom Lainnya, antara lain:                                      other Organs of the Board of Commissioners,
                                                                                including:


                  Nomor & Tanggal Surat              Kepada                                           Perihal
          No
                   Letter Number & Date                To                                             Subject
                                                                       Rekomendasi Komite Audit atas Usulan Nama Kantor Akuntan
                                                                       Publik (KAP) yang akan mengaudit Laporan Keuangan PT
                 S-01/KA/01/2023               Dewan Komisaris
                                                                       Pegadaian Tahun Buku 2023
          1      24 Januari 2023               Board of
                                                                       Audit Committee Recommendations on the Proposed Name
                 January 24, 2023              Commissioners
                                                                       of the Public Accounting Firm (KAP) that will audit PT
                                                                       Pegadaian's Financial Statements for the 2023 Financial Year
                                                                       Penyampaian Hasil Pembahasan Komite Audit dengan Divisi
                                                                       Manajemen Kinerja Perusahaan, Satuan Pengawasan Intern
                                                                       (SPI) dan Divisi Terkait atas Laporan Kinerja Perusahaan dan
                 S-02/KA/01/2023               Dewan Komisaris         Laporan Hasil Audit SPI s.d Desember 2022
          2      25 Januari 2023               Board of                Submission of the Results of Audit Committee Discussion
                 January 25, 2023              Commissioners           with the Company Performance Management Division,
                                                                       Internal Audit Unit (SPI) and Related Divisions on Company
                                                                       Performance Report and SPI Audit Results Report as of
                                                                       December 2022
                                                                       Kaji Ulang Proses Operasional di Cabang/UPC, Kecukupan
                 S-03/KA/02/2023
                                                                       Manajemen Risiko dan Strategi Anti Fraud
          3      21 Februari 2023              Ka SPI
                                                                       Review Operational Processes in Branches/UPCs, Adequacy of
                 February 21, 2023
                                                                       Risk Management and Anti-Fraud Strategy
                                                                       Penyampaian Hasil Pembahasan Komite Audit dengan Divisi
                                                                       Manajemen Kinerja Perusahaan, Satuan Pengawasan Intern
                                                                       (SPI) dan Divisi Terkait atas Laporan Kinerja Perusahaan dan
                 S-04/KA/02/2023               Dewan Komisaris         Laporan Hasil Audit SPI s.d Januari 2023
          4      22 Februari 2023              Board of                Submission of the Results of Audit Committee Discussion
                 February 22, 2023             Commissioners           with the Company Performance Management Division,
                                                                       Internal Audit Unit (SPI) and Related Divisions on Company
                                                                       Performance Report and SPI Audit Results Report as of
                                                                       January 2023

PT Pegadaian | 2023 Annual Report                                                                                                 455
Page 456
Tata Kelola Perusahaan
Corporate Governance




            Nomor & Tanggal Surat         Kepada                                 Perihal
      No
             Letter Number & Date           To                                   Subject
           S-05/KA/02/2023
                                                      Permintaan Informasi Top Talent
      5    23 Februari 2023         Ka SPI
                                                      Top Talent Information Request
           February 23, 2023
           S-06/KA/02/2023
                                                      Tindak Lanjut Updating Top Talent PT Pegadaian
      6    23 Februari 2023         KNR
                                                      Follow-up to PT Pegadaian's Top Talent Updating
           February 23, 2023
           S-07/KA/02/2023
                                                      Permintaan Informasi Top Talent
      7    24 Februari 2023         Ka SPI
                                                      Top Talent Information Request
           February 24, 2023
                                                      Tanggapan Komite Audit atas Program Audit Tahunan (PAT)
           S-08/KA/03/2023
                                                      Satuan Pengawasan Intern (SPI) Tahun 2023
      8    03 Maret 2023            Ka SPI
                                                      Audit Committee Response to the 2023 Annual Audit Program
           March 3, 2023
                                                      (PAT) of the Internal Audit Unit (SPI)
                                                      Permohonan Informasi Hasil Pemeriksaan Tahun 2022 dan
           S-09/KA/03/2023
                                                      Tindak Lanjut FGD Kaji Ulang
      9    15 Maret 2023            Ka SPI
                                                      Request for Information on 2022 Examination Results and
           March 15, 2023
                                                      Follow-up FGD Review
                                                      Laporan Hasil Evaluasi KAP Tahun Buku 2022 dan
           S-10/KA/03/2023          Dewan Komisaris   Rekomendasi Penunjukan KAP Tahun Buku 2023
      10   29 Maret 2023            Board of          KAP Evaluation Results Report for 2022 Financial Year and
           March 29, 2023           Commissioners     Recommendations for the Appointment of KAP for 2023
                                                      Financial Year
                                                      Penyampaian Hasil Pembahasan Komite Audit dengan Divisi
                                                      Manajemen Kinerja Perusahaan, Satuan Pengawasan Intern
                                                      (SPI) dan Divisi Terkait atas Laporan Kinerja Perusahaan dan
           S-11/KA/03/2023          Dewan Komisaris   Laporan Hasil Audit SPI s.d Februari 2023
      11   29 Maret 2023            Board of          Submission of the Results of Audit Committee Discussion
           March 29, 2023           Commissioners     with the Company Performance Management Division,
                                                      Internal Audit Unit (SPI) and Related Divisions on Company
                                                      Performance Report and SPI Audit Results Report as of
                                                      February 2023
                                                      Pertimbangan/Saran-saran Komite Audit terhadap Program
                                                      Audit Tahunan (PAT) Satuan Pengawasan Intern (SPI) Tahun
           S-12/KA/04/2023          Dewan Komisaris
                                                      2023
      12   05 April 2023            Board of
                                                      Audit Committee Considerations/Suggestions regarding the
           April 5, 2023            Commissioners
                                                      Annual Audit Program (PAT) of the Internal Audit Unit (SPI)
                                                      in 2023
           S-13/KA/04/2023          Dewan Komisaris
                                                      Penyampaian Laporan Kegiatan Komite Audit Tahun 2022
      13   05 April 2023            Board of
                                                      Submission of the 2022 Audit Committee Activity Report
           April 5, 2023            Commissioners
                                                      Penyampaian Laporan Kegiatan Komite Audit Triwulan I Tahun
           S-14/KA/04/2023          Dewan Komisaris
                                                      2023
      14   14 April 2023            Board of
                                                      Submission of the Audit Committee Activity Report for the
           April 14, 2023           Commissioners
                                                      First Quarter of 2023
                                                      Penyampaian Hasil Pembahasan Komite Audit dengan Divisi
                                                      Manajemen Kinerja Perusahaan, Satuan Pengawasan Intern
                                                      (SPI) dan Divisi Terkait atas Laporan Kinerja Perusahaan dan
           S-15/KA/04/2023          Dewan Komisaris   Laporan Hasil Audit SPI s.d Maret 2023
      15   28 April 2023            Board of          Submission of the Results of Audit Committee Discussion
           April 28, 2023           Commissioners     with the Company Performance Management Division,
                                                      Internal Audit Unit (SPI) and Related Divisions on Company
                                                      Performance Report and SPI Audit Results Report as of March
                                                      2023
                                                      Masukan Komite Audit terhadap Rencana Aksi Korporasi
           S-16/KA/05/2023          Dewan Komisaris
                                                      Project Maverick
      16   08 Mei 2023              Board of
                                                      Audit Committee input on Project Maverick's Corporate Action
           May 8, 2023              Commissioners
                                                      Plan




456                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 457
            Nomor & Tanggal Surat       Kepada                                   Perihal
     No
             Letter Number & Date         To                                     Subject
                                                      Penyampaian Hasil Pembahasan Komite Audit dengan Divisi
                                                      Manajemen Kinerja Perusahaan, Satuan Pengawasan Intern
                                                      (SPI) dan Divisi Terkait atas Laporan Kinerja Perusahaan dan
           S-17/KA/05/2023          Dewan Komisaris   Laporan Hasil Audit SPI s.d April 2023
      17   29 Mei 2023              Board of          Submission of the Results of Audit Committee Discussion
           May 29, 2023             Commissioners     with the Company Performance Management Division,
                                                      Internal Audit Unit (SPI) and Related Divisions on Company
                                                      Performance Report and SPI Audit Results Report as of April
                                                      2023
                                                      Permohonan Update atas Kasus-kasus dan Beberapa Concern
           S-18/KA/05/2023
                                                      Komite Audit
      18   31 Mei 2023              Ka SPI
                                                      Request for Update on Cases and Several Audit Committee
           May 31, 2023
                                                      Concerns
                                                      Rekomendasi Komite Audit atas Term of References (TOR)
           S-19/KA/06/2023          Dewan Komisaris   Pengadaan Kantor Akuntan Publik (KAP) Tahun 2023
      19   05 Juni 2023             Board of          Audit Committee Recommendations on Terms of References
           June 5, 2023             Commissioners     (TOR) for Procurement of Public Accounting Firm (KAP) in
                                                      2023
                                                      Penyampaian Hasil Pembahasan Komite Audit dengan Divisi
                                                      Manajemen Kinerja Perusahaan, Satuan Pengawasan Intern
                                                      (SPI) dan Divisi Terkait atas Laporan Kinerja Perusahaan dan
           S-20/KA/06/2023          Dewan Komisaris   Laporan Hasil Audit SPI s.d Mei 2023
     20    27 Juni 2023             Board of          Submission of the Results of Audit Committee Discussion
           June 27, 2023            Commissioners     with the Company Performance Management Division,
                                                      Internal Audit Unit (SPI) and Related Divisions on Company
                                                      Performance Report and SPI Audit Results Report as of May
                                                      2023
                                                      Update Laporan Audit Operasional dan Perkembangan Kasus-
           S-21/KA/07/2023          Dewan Komisaris   kasus yang Menjadi Concern Dewan Komisaris/Komite Audit
      21   03 Juli 2023             Board of          Update on operational audit report and development in cases
           July 3, 2023             Commissioners     that are of concern to the Board of Commissioners/Audit
                                                      Committee
                                                      Penyampaian Laporan Kegiatan Komite Audit Triwulan II
           S-22/KA/07/2023          Dewan Komisaris
                                                      Tahun 2023
      22   17 Juli 2023             Board of
                                                      Submission of Audit Committee Activity Report for Quarter II
           July 17, 2023            Commissioners
                                                      2023
                                                      Penyampaian Hasil Pembahasan Komite Audit dengan Divisi
                                                      Manajemen Kinerja Perusahaan, Satuan Pengawasan Intern
                                                      (SPI) dan Divisi Terkait atas Laporan Kinerja Perusahaan dan
           S-23/KA/07/2023          Dewan Komisaris   Laporan Hasil Audit SPI s.d Juni 2023
      23   25 Juli 2023             Board of          Submission of the Results of Audit Committee Discussion
           July 25, 2023            Commissioners     with the Company Performance Management Division,
                                                      Internal Audit Unit (SPI) and Related Divisions on Company
                                                      Performance Report and SPI Audit Results Report as of June
                                                      2023
                                                      Penyampaian Hasil Pembahasan Komite Audit dengan Divisi
                                                      Manajemen Kinerja Perusahaan, Satuan Pengawasan Intern
                                                      (SPI) dan Divisi Terkait atas Laporan Kinerja Perusahaan dan
           S-24/KA/08/2023          Dewan Komisaris   Laporan Hasil Audit SPI s.d Juli 2023
     24    29 Agustus 2023          Board of          Submission of the Results of Audit Committee Discussion
           August 29, 2023          Commissioners     with the Company Performance Management Division,
                                                      Internal Audit Unit (SPI) and Related Divisions on Company
                                                      Performance Report and SPI Audit Results Report until July
                                                      2023




PT Pegadaian | 2023 Annual Report                                                                                457
Page 458
Tata Kelola Perusahaan
Corporate Governance




            Nomor & Tanggal Surat       Kepada                                    Perihal
      No
             Letter Number & Date         To                                      Subject
                                                       Penyampaian Hasil Pembahasan Komite Audit dengan Divisi
                                                       Manajemen Kinerja Perusahaan, Satuan Pengawasan Intern
                                                       (SPI) dan Divisi Terkait atas Laporan Kinerja Perusahaan dan
           S-25/KA/09/2023          Dewan Komisaris    Laporan Hasil Audit SPI s.d Agustus 2023
      25   22 September 2023        Board of           Submission of the Results of Audit Committee Discussion
           September 22, 2023       Commissioners      with the Company Performance Management Division,
                                                       Internal Audit Unit (SPI) and Related Divisions on Company
                                                       Performance Report and SPI Audit Results Report as of
                                                       August 2023
                                                       Penyampaian Laporan Kegiatan Komite Audit Triwulan III
           S-26/KA/10/2023          Dewan Komisaris
                                                       Tahun 2023
      26   16 Oktober 2023          Board of
                                                       Submission of Audit Committee Activity Report for Quarter III
           October 16, 2023         Commissioners
                                                       2023
                                                       Penyampaian Hasil Pembahasan Komite Audit dengan Divisi
                                                       Manajemen Kinerja Perusahaan, Satuan Pengawasan Intern
                                                       (SPI) dan Divisi Terkait atas Laporan Kinerja Perusahaan dan
           S-27/KA/10/2023          Dewan Komisaris    Laporan Hasil Audit SPI s.d September 2023
      27   23 Oktober 2023          Board of           Submission of the Results of Audit Committee Discussion
           October 23, 2023         Commissioners      with the Company Performance Management Division,
                                                       Internal Audit Unit (SPI) and Related Divisions on Company
                                                       Performance Report and SPI Audit Results Report as of
                                                       September 2023
                                                       Penyampaian Rencana Kerja dan Anggaran (RKA) Komite
           S-28/KA/11/2023          Dewan Komisaris
                                                       Audit Tahun 2024
      28   15 November 2023         Board of
                                                       Submission of the 2024 Audit Committee Work Plan and
           November 15, 2023        Commissioners
                                                       Budget (RKA).
                                                       Penyampaian Hasil Pembahasan Komite Audit dengan Divisi
                                                       Manajemen Kinerja Perusahaan, Satuan Pengawasan Intern
                                                       (SPI) dan Divisi Terkait atas Laporan Kinerja Perusahaan dan
           S-29/KA/11/2023          Dewan Komisaris    Laporan Hasil Audit SPI s.d Oktober 2023
      29   28 November 2023         Board of           Submission of the Results of Audit Committee Discussion
           November 28, 2023        Commissioners      with the Company Performance Management Division,
                                                       Internal Audit Unit (SPI) and Related Divisions on Company
                                                       Performance Report and SPI Audit Results Report as of
                                                       October 2023
                                                       Penyampaian Hasil Pembahasan Komite Audit dengan Divisi
                                                       Manajemen Kinerja Perusahaan, Satuan Pengawasan Intern
                                                       (SPI) dan Divisi Terkait atas Laporan Kinerja Perusahaan dan
           S-30/KA/12/2023          Dewan Komisaris    Laporan Hasil Audit SPI s.d November 2023
      30   22 Desember 2023         Board of           Submission of the Results of Audit Committee Discussion
           December 22, 2023        Commissioners      with the Company Performance Management Division,
                                                       Internal Audit Unit (SPI) and Related Divisions on Company
                                                       Performance Report and SPI Audit Results Report as of
                                                       November 2023
           S-31/KA/12/2023                             Review dan Saran-saran Komite Audit terhadap Piagam Audit
           27 Desember 2023                            Satuan Pengawasan Intern (SPI)
      31                            Ka SPI
           December 27, 2023                           Audit Committee Review and Suggestions on the Internal
                                                       Audit Unit (SPI) Audit Charter



   Selain hal tersebut di atas, Komite Audit bersama         Apart from the above, the Audit Committee
   dengan Komite Pemantau Risiko serta Komite                together with the Risk Monitoring Committee
   Nominasi & Remunerasi juga membuat dan                    and the Nomination & Remuneration Committee
   menyampaikan kajian, rekomendasi, masukan atau            also make and submit studies, recommendations,
   pendapat kepada Dewan Komisaris, antara lain:             input or opinions to the Board of Commissioners,
                                                             including:




458                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 459
                   Tabel Kajian, Rekomendasi, Masukan atau Pendapat kepada Dewan Komisaris di 2023
                Table of Studies, Recommendations, Input or Opinions to the Board of Commissioners in 2023
            Nomor & Tanggal Surat          Kepada                                   Perihal
     No
             Letter Number & Date            To                                     Subject
                                                          Review Komite Audit, Komite Pemantau Risiko serta Komite
                                                          Nominasi dan Remunerasi atas Update Usulan Rancangan
           SB-01/KA/KPR/                                  RKAP Tahun 2023 dan Rencana Bisnis Tahun 2023-2025 PT
                                     Dewan Komisaris
           KNR/01/2023                                    Pegadaian
      1                              Board of
           24 Januari 2023                                Review of the Audit Committee, Risk Monitoring Committee
                                     Commissioners
           January 24, 2023                               and Nomination and Remuneration Committee on the Update
                                                          on the Proposed 2023 RKAP Draft and 2023-2025 Business
                                                          Plan of PT Pegadaian
                                                          Tanggapan/Masukan Komite Audit, Komite Pemantau
                                                          Risiko, serta Komite Nominasi dan Remunerasi atas Laporan
           SB-02/KPR/KA/                                  Pengawasan Rencana Bisnis PT Pegadaian Semester II Tahun
                                     Dewan Komisaris
           KNR/02/2023                                    2022
      2                              Board of
           02 Februari 2023                               Responses/Input from the Audit Committee, Risk Monitoring
                                     Commissioners
           February 2, 2023                               Committee, and Nomination and Remuneration Committee on
                                                          the PT Pegadaian Business Plan Monitoring Report Semester
                                                          II 2022
                                                          Pendapat/saran Komite Audit, Komite Pemantau Risiko, serta
                                                          Komite Nominasi dan Remunerasi atas Laporan Penerapan
           SB-03/KA/KPR/                                  Sistem Manajemen Anti Penyuapan (SMAP) Tahun 2022 dan
                                     Dewan Komisaris
           KNR/02/2023                                    Rencana Kerja SMAP Tahun 2023
      3                              Board of
           09 Februari 2023                               Opinions/suggestions from the Audit Committee, Risk
                                     Commissioners
           February 9, 2023                               Monitoring Committee, and Nomination and Remuneration
                                                          Committee on the 2022 Anti-Bribery Management System
                                                          (SMAP) Implementation Report and 2023 SMAP Work Plan
                                                          Reviu Komite Audit, Komite Pemantau Risiko, dan Komite
                                                          Nominasi dan Remunerasi atas Laporan Manajemen Audited
           SB-04/KA/KPR/
                                     Dewan Komisaris      PT Pegadaian dan Entitas Anak Triwulan IV Tahun 2022
           KNR/02/2023
      4                              Board of             Review of the Audit Committee, Risk Monitoring Committee,
           22 Februari 2023
                                     Commissioners        and Nomination and Remuneration Committee on the Audited
           February 22, 2023
                                                          Management Report of PT Pegadaian and Subsidiaries Quarter
                                                          IV 2022
                                                          Rekomendasi Komite Pemantau Risiko, Komite Audit, dan
                                                          Komite Nominasi dan Remunerasi terhadap Permohonan
           SB-05/KA/KPR/                                  Tanggapan Tertulis atas Rencana Divestasi PT Pesonna Optima
                                     Dewan Komisaris
           KNR/03/2023                                    Jasa dan PT Pesonna Indonesia Jaya
      5                              Board of
           08 Maret 2023                                  Recommendations from the Risk Monitoring Committee, Audit
                                     Commissioners
           March 8, 2023                                  Committee, and Nomination and Remuneration Committee on
                                                          the Request for Written Response to the Divestment Plan of
                                                          PT Pesonna Optima Jasa and PT Pesonna Indonesia Jaya
                                                          Reviu Sesdekom, Komite Audit, Komite Pemantau Risiko,
                                                          serta Komite Nominasi dan Remunerasi atas Permohonan
                                                          Penandatanganan Ringkasan Hasil Assessment Penerapan
           SB-06/KA/KPR/
                                     Dewan Komisaris      Good Corporate Governance (GCG) PT Pegadaian Tahun 2022
           KNR/03/2023
      6                              Board of             Review of Sesdekom, Audit Committee, Risk Monitoring
           24 Maret 2023
                                     Commissioners        Committee, and Nomination and Remuneration Committee on
           March 24, 2023
                                                          Request for Signing Summary of PT Pegadaian's 2022 Good
                                                          Corporate Governance (GCG) Implementation Assessment
                                                          Result
                                                          Review Komite Pemantau Risiko dan Komite Audit terhadap
                                                          Permohonan Persetujuan Penghapus-bukuan Piutang Bisnis
           SB-07/KA/KPR/03/2023      Dewan Komisaris
                                                          Tahun 2023
      7    31 Maret 2023             Board of
                                                          Review of the Risk Monitoring Committee and Audit
           March 31, 2023            Commissioners
                                                          Committee on the Application for Approval of Writing Off
                                                          Business Receivables in 2023




PT Pegadaian | 2023 Annual Report                                                                                 459
Page 460
Tata Kelola Perusahaan
Corporate Governance




                  Tabel Kajian, Rekomendasi, Masukan atau Pendapat kepada Dewan Komisaris di 2023
               Table of Studies, Recommendations, Input or Opinions to the Board of Commissioners in 2023
           Nomor & Tanggal Surat          Kepada                                    Perihal
      No
            Letter Number & Date            To                                      Subject
                                                         Pendapat dan Masukan Komite Audit, Komite Pemantau
                                                         Risiko dan Komite Nominasi dan Remunerasi atas Laporan
           SB-08/KA/KPR/                                 Manajemen Audited PT Pegadaian dan Entitas Anak Tahun
                                    Dewan Komisaris
           KNR/03/2023                                   Buku 2022
      8                             Board of
           31 Maret 2023                                 Opinions and Input from the Audit Committee, Risk Monitoring
                                    Commissioners
           March 31, 2023                                Committee and Nomination and Remuneration Committee
                                                         on the Audited Management Report of PT Pegadaian and
                                                         Subsidiaries for the 2022 Financial Year
                                                         Review Komite Audit, Komite Pemantau Risiko dan Komite
                                                         Nominasi dan Remunerasi atas Permohonan Persetujuan
           SB-09/KA/KPR/                                 Tanda Tangan Pernyataan tentang Tanggung Jawab atas
                                    Dewan Komisaris
           KNR/04/2023                                   Laporan Triwulan I Tahun 2023 PT Pegadaian dan Entitas Anak
      9                             Board of
           26 April 2023                                 Review of the Audit Committee, Risk Monitoring Committee
                                    Commissioners
           April 26, 2023                                and Nomination and Remuneration Committee on Request for
                                                         Approval of Signature of Statement of Responsibility for the
                                                         2023 First Quarter Report of PT Pegadaian and Subsidiaries
                                                         Tanggapan Komite Audit, Komite Pemantau Risiko dan Komite
           SB-10/KA/KPR/                                 Nominasi dan Remunerasi terhadap Rencana Aksi Korporasi
                                    Dewan Komisaris
           KNR/05/2023                                   Project Maverick
      10                            Board of
           24 Mei 2023                                   Responses of the Audit Committee, Risk Monitoring
                                    Commissioners
           May 24, 2023                                  Committee and Nomination and Remuneration Committee to
                                                         the Project Maverick Corporate Action Plan
                                                         Pendapat dan Masukan Komite Audit, Komite Pemantau
                                                         Risiko, serta Komite Nominasi dan Remunerasi atas Laporan
           SB-11/KA/KPR/
                                    Dewan Komisaris      Triwulan I Tahun 2023 PT Pegadaian dan Entitas Anak
           KNR/05/2023
      11                            Board of             Opinions and Input from the Audit Committee, Risk Monitoring
           24 Mei 2023
                                    Commissioners        Committee, and Nomination and Remuneration Committee
           May 24, 2023
                                                         on the 2023 First Quarter Report of PT Pegadaian and
                                                         Subsidiaries
           SB-12/KNR/KPR/
                                    Dewan Komisaris      Usulan Persetujuan KPI Direksi Individual Tahun 2023
           KA/07/2023
      12                            Board of             Suggestion on the Approval of KPI for Individual Directors in
           24 Juli 2023
                                    Commissioners        2023
           July 24, 2023
                                                         Review Komite Audit, Komite Pemantau Risiko, serta Komite
                                                         Nominasi dan Remunerasi atas Permohonan Persetujuan
                                                         Tanda Tangan Pernyataan tentang Tanggung Jawab atas
           SB-13/KNR/KPR/                                Laporan Triwulan II Tahun 2023 PT Pegadaian dan Entitas
                                    Dewan Komisaris
           KA/07/2023                                    Anak
      13                            Board of
           28 Juli 2023                                  Review of the Audit Committee, Risk Monitoring Committee,
                                    Commissioners
           July 28, 2023                                 and Nomination and Remuneration Committee on Request for
                                                         Approval of Signature of Statement of Responsibility for the
                                                         Report for the Second Quarter of 2023 of PT Pegadaian and
                                                         Subsidiaries
                                                         Tanggapan Komite Pemantau Risiko dan Komite Audit
                                                         terhadap Permohonan Persetujuan Tanda Tangan Dokumen
           SB-14/KA/KPR/                                 Sehubungan Proses Penerbitan Obligasi dan Sukuk
                                    Dewan Komisaris
           KNR/08/2023                                   Perusahaan.
      14                            Board of
           03 Agustus 2023                               Response of the Risk Monitoring Committee and Audit
                                    Commissioners
           August 3, 2023                                Committee to the Request for Approval of Document
                                                         Signatures Regarding the Corporate Bond and Sukuk Issuance
                                                         Process.
                                                         Pendapat dan Masukan Komite Audit, Komite Pemantau
                                                         Risiko, serta Komite Nominasi dan Remunerasi atas Laporan
           SB-15/KA/KPR/
                                    Dewan Komisaris      Triwulan II Tahun 2023 PT Pegadaian dan Entitas Anak
           KNR/08/2023
      15                            Board of             Opinions and Input from the Audit Committee, Risk Monitoring
           10 Agustus 2023
                                    Commissioners        Committee, and Nomination and Remuneration Committee
           August 10, 2023
                                                         on the 2023 Second Quarter Report of PT Pegadaian and
                                                         Subsidiaries




460                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 461
                   Tabel Kajian, Rekomendasi, Masukan atau Pendapat kepada Dewan Komisaris di 2023
                Table of Studies, Recommendations, Input or Opinions to the Board of Commissioners in 2023
            Nomor & Tanggal Surat          Kepada                                    Perihal
     No
             Letter Number & Date            To                                      Subject
                                                          Review Komite Audit dan Komite Pemantau Risiko atas
                                                          Permohonan Persetujuan Penghapusbukuan Piutang Bisnis
           SB-16/KA/KPR/09/2023      Dewan Komisaris
                                                          Tahap II Tahun 2023
      16   27 September 2023         Board of
                                                          Review of the Audit Committee and Risk Monitoring
           September 27, 2023        Commissioners
                                                          Committee on the Application for Approval of Write-Off of
                                                          Business Receivables Phase II in 2023
                                                          Review Komite Audit, Komite Pemantau Risiko, dan Komite
                                                          Nominasi dan Remunerasi atas Permohonan Persetujuan
                                                          Tanda Tangan Surat Pernyataan tentang Tanggung Jawab atas
           SB-17/KA/KPR/
                                     Dewan Komisaris      Laporan Triwulan III Tahun 2023 PT Pegadaian dan Entitas
           KNR/10/2023
      17                             Board of             Anak
           30 Oktober 2023
                                     Commissioners        Review of the Audit Committee, Risk Monitoring Committee,
           October 30, 2023
                                                          and Nomination and Remuneration Committee on Request for
                                                          Approval of Signature of Statement of Responsibility for the
                                                          Third Quarter 2023 Report of PT Pegadaian and Subsidiaries
                                                          Review Komite Audit, Komite Pemantau Risiko, dan Komite
           SB-18/KA/KPR/                                  Nominasi dan Remunerasi atas Usulan Rancangan RJPP PT
                                     Dewan Komisaris
           KNR/10/2023                                    Pegadaian Tahun 2024-2028
      18                             Board of
           30 Oktober 2023                                Review of the Audit Committee, Risk Monitoring Committee,
                                     Commissioners
           October 30, 2023                               and Nomination and Remuneration Committee on the
                                                          Proposed RJPP Draft of PT Pegadaian for 2024-2028
                                                          Review Komite Audit, Komite Pemantau Risiko, dan Komite
           SB-19/KA/KPR/                                  Nominasi dan Remunerasi atas Usulan RKAP PT Pegadaian
                                     Dewan Komisaris
           KNR/10/2023                                    Tahun 2024
      19                             Board of
           30 Oktober 2023                                Review of the Audit Committee, Risk Monitoring Committee,
                                     Commissioners
           October 30, 2023                               and Nomination and Remuneration Committee on PT
                                                          Pegadaian's 2024 RKAP Proposal
                                                          Pendapat dan Masukan Komite Audit, Komite Pemantau
                                                          Risiko, dan Komite Nominasi dan Remunerasi atas Laporan
           SB-20/KA/KPR/
                                     Dewan Komisaris      Triwulan III Tahun 2023 PT Pegadaian dan Entitas Anak
           KNR/11/2023
     20                              Board of             Opinions and Input from the Audit Committee, Risk Monitoring
           24 November 2023
                                     Commissioners        Committee, and Nomination and Remuneration Committee
           November 24, 2023
                                                          on the Third Quarter 2023 Report of PT Pegadaian and
                                                          Subsidiaries
                                                          Masukan Komite Audit dan Komite Pemantau Risiko atas
           SB-21/KA/KPR/12/2023      Dewan Komisaris      Produk Gadai Efek dan Pencegahan NPL Berulang
      21   05 Desember 2023          Board of             Input from the Audit Committee and Risk Monitoring
           December 5, 2023          Commissioners        Committee on Securities Pawn Products and Prevention of
                                                          Recurring NPLs
                                                          Usulan Komite Pemantau Risiko, Komite Audit, serta Komite
                                                          Nominasi dan Remunerasi terhadap Pedoman Penanganan
           SB-22/KA/KPR/
                                     Dewan Komisaris      Benturan Kepentingan PT Pegadaian
           KNR/12/2023
      22                             Board of             Suggestions from the Risk Monitoring Committee, Audit
           11 Desember 2023
                                     Commissioners        Committee, and Nomination and Remuneration Committee
           December 11, 2023
                                                          regarding PT Pegadaian's Guidelines for Handling Conflicts of
                                                          Interest
                                                          Tanggapan Komite Pemantau Risiko, Komite Audit, serta
                                                          Komite Nominasi dan Remunerasi atas Permohonan
                                                          Persetujuan Tertulis Dewan Komisaris terkait Penerbitan
                                                          Obligasi, Sukuk, Efek yang Bersifat Berkelanjutan, MTN, SBK,
           SB-23/KA/KPR/
                                     Dewan Komisaris      dan Surat Utang Lainnya Tahun 2024-2025
           KNR/12/2023
      23                             Board of             Response of the Risk Monitoring Committee, Audit
           18 Desember 2023
                                     Commissioners        Committee, and Nomination and Remuneration Committee
           December 18, 2023
                                                          to the Request for Written Approval from the Board of
                                                          Commissioners regarding the Issuance of Bonds, Sukuk,
                                                          Sustainable Securities, MTN, SBK, and Other Debt Securities
                                                          for 2024-2025




PT Pegadaian | 2023 Annual Report                                                                                     461
Page 462
Tata Kelola Perusahaan
Corporate Governance




2. Kunjungan Kerja Komite Audit                                    2. Work Visit of the Audit Committee
   Dalam rangka memberikan motivasi kepada                            In order to provide motivation to all Company
   seluruh unit Perseroan dan untuk mendapatkan                       units and to obtain information, clarification
   informasi, klarifikasi dan gambaran atas kemajuan/                 and an overview of progress/developments and
   perkembangan serta permasalahan yang dihadapi                      problems encountered by regions and branches,
   wilayah dan cabang, Komite Audit melakukan                         the Audit Committee visit regions and branches
   kunjungan ke wilayah dan cabang atas persetujuan                   with approval from the Board of Commissioners.
   dari Dewan Komisaris. Pada tahun 2023, jumlah                      In 2023, the number of work visits to Regional/
   kunjungan kerja ke Kantor Wilayah/Cabang yang                      Branch Offices by the Audit Committee is as
   dilakukan oleh Komite Audit sebagai berikut:                       follows:


 No      Nama         Tanggal          Tujuan                                        Dalam Rangka
         Name          Date           Objective                                         Agenda
  1.   Yudi        19 Januari        Kanwil X      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah X Bandung
       Priambodo   2023              Bandung       Virtual Working Visit of the Board of Commissioners to Regional Office X Bandung
       P.          January 19,
                   2023

                   13 s.d. 15        Solo          Menghadiri Undangan Rapat Kerja Nasional Satuan Pengawasan Intern (SPI) PT
                   Februari 2023                   Pegadaian Tahun 2023 di Solo serta Monitoring Implementasi Holding Ultra Mikro
                   February 13-15,                 (Outlet SenyuM) dan Kunjungan Kerja ke Outlet Pegadaian dan Pengelolaan UMKM di
                   2023                            Area Kanwil XI Semarang
                                                   Attending the Invitation to the 2023 PT Pegadaian Internal Audit Unit (SPI) National
                                                   Work Meeting in Solo as well as Monitoring the Implementation of Ultra Micro Holding
                                                   (Outlet SenyuM) and Working Visits to Pegadaian Outlets and MSME Management in
                                                   the Regional Office Area XI Semarang

                   17 Februari       Kanwil VI     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VI Makassar
                   2023              Makassar      Virtual Working Visit of the Board of Commissioners to Regional Office VI Makassar
                   February 17,
                   2023

                   10 Maret 2023     Kanwil III    Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah III Palembang
                   March 10, 2023    Palembang     Virtual Working Visit of the Board of Commissioners to Palembang Regional Office III

                   14 April 2023     Kanwil XI     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah XI Semarang
                   April 14, 2023    Semarang      Virtual Working Visit of the Board of Commissioners to Semarang Region XI Office

                   04 Juli 2023      Kanwil V      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah V Manado
                   July 04, 2023     Manado        Virtual Working Visit of the Board of Commissioners to Manado Regional Office V

                   04 s.d. 07 Juli   Yogyakarta    Menghadiri Upacara Pengukuhan Wisudawan QIA dan Konferensi Auditor Internal
                   2023                            2023 serta Kunjungan Kerja ke Outlet Pegadaian di Yogyakarta area Kanwil XI
                   July 4-7,2023                   Semarang
                                                   Attended the Inauguration Ceremony for QIA Graduates and the 2023 Internal Auditor
                                                   Conference as well as a Work Visit to the Pegadaian Outlet in Yogyakarta, Regional
                                                   Office XI Semarang area

                   25 s.d. 29 Juli   Kantor Area   Kunjungan Kerja Dewan Komisaris ke Kantor Wilayah V Manado PT Pegadaian:
                   2023              Halmahera     Kantor Area Halmahera
                   July 25-29,       dan Papua     Kantor Area Papua
                   2023                            Board of Commissioners Working Visit to PT Pegadaian Region V Manado Office:
                                                   Halmahera Area Office
                                                   Papua Area Office

                   28 Juli 2023      Kanwil II     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II Pekanbaru
                   July 28, 2023     Pekanbaru     Virtual Working Visit of the Board of Commissioners to Pekanbaru Regional Office II

                   08 September      Kanwil IV     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IV Balikpapan
                   2023              Balikpapan    Virtual Working Visit of the Board of Commissioners to the Balikpapan Region IV
                   September 8,                    Office
                   2023

                   11 s.d. 13        Kanwil I      Menghadiri Undangan Exit Meeting Audit pada Kantor Wilayah I Medan oleh KAP
                   September         Medan         Purwantono, Sungkoro & Surja (EY) serta kunjungan kerja ke outlet Pegadaian di
                   2023                            Kantor Wilayah I Medan
                   September                       Attended the Audit Exit Meeting Invitation at the Medan Regional Office I by KAP
                   11-13, 2023                     Purwantono, Sungkoro & Surja (EY) as well as a working visit to the Pegadaian outlet
                                                   at the Medan Regional I Office

                   25 s.d. 26        Kanwil IV     Menghadiri Undangan Exit Meeting Audit pada Kantor Wilayah IV Balikpapan oleh
                   September         Balikpapan    KAP Purwantono, Sungkoro & Surja (EY) serta kunjungan kerja ke outlet Pegadaian di
                   2023                            Kantor Wilayah IV Balikpapan
                   September 25-                   Attended the Audit Exit Meeting Invitation at the Balikpapan Region IV Office by KAP
                   26, 2023                        Purwantono, Sungkoro & Surja (EY) as well as a working visit to the Pegadaian outlet
                                                   at the Balikpapan Region IV Office

                   28 s.d. 30        Malang        Menghadiri Rapat Koordinasi Dewan Komisaris dan Direksi PT Pegadaian Tahun 2023
                   September                       Attend the Coordination Meeting of the Board of Commissioners and Board of
                   2023                            Directors of PT Pegadaian in 2023
                   September 28-
                   30, 2023




462                                                                                        Laporan Tahunan 2023 | PT Pegadaian
Page 463
 No      Nama        Tanggal          Tujuan                                         Dalam Rangka
         Name         Date           Objective                                          Agenda
                  19 Oktober        Kanwil XII    Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II Surabaya
                  2023              Surabaya      Virtual Working Visit of the Board of Commissioners to Regional Office II Surabaya
                  October 19,
                  2023

                  31 Oktober        Kanwil I      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah I Medan
                  2023              Medan         Virtual Working Visit of the Board of Commissioners to Medan Regional I Office
                  October 31,
                  2023

                  24 November       Kanwil VIII   Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VIII Jakarta 1
                  2023              Jakarta 1     Virtual Working Visit of the Board of Commissioners to Regional Office VIII Jakarta 1
                  November 24,
                  2023

                  14 Desember       Kanwil IX     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IX Jakarta 2
                  2023              Jakarta 2     Virtual Working Visit of the Board of Commissioners to Regional Office IX Jakarta 2
                  December 14,
                  2023

                  27 Desember       Kanwil VII    Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VII Denpasar
                  2023              Denpasar      Virtual Working Visit of the Board of Commissioners to Denpasar Region VII Office
                  December 27,
                  2023

  2.   Makmur     19 Januari        Kanwil X      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah X Bandung
       Keliat     2023              Bandung       Virtual Working Visit of the Board of Commissioners to Regional Office X Bandung
                  January 19,
                  2023

                  30 Januari s.d.   Area Gunung   Kunjungan Kerja Dewan Komisaris ke Wilayah Area Gunung Sitoli dan Banda Aceh
                  03 Februari       Sitoli dan    Kanwil I Medan
                  2023              Banda Aceh    Board of Commissioners Working Visit to the Gunung Sitoli Area and Banda Aceh
                  January 30 to                   Regional Office I Medan
                  February 3,
                  2023

                  13 s.d. 15        Solo          Menghadiri Undangan Rapat Kerja Nasional Satuan Pengawasan Intern (SPI) PT
                  Februari 2023                   Pegadaian Tahun 2023 di Solo serta Monitoring Implementasi Holding Ultra Mikro
                  February 13-15,                 (Outlet SenyuM) dan Kunjungan Kerja ke Outlet Pegadaian dan Pengelolaan UMKM di
                  2023                            Area Kanwil XI Semarang
                                                  Attending the Invitation to the 2023 PT Pegadaian Internal Audit Unit (SPI) National
                                                  Work Meeting in Solo as well as Monitoring the Implementation of Ultra Micro Holding
                                                  (Outlet SenyuM) and Working Visits to Pegadaian Outlets and MSME Management in
                                                  the Regional Office Area XI Semarang

                  17 Februari       Kanwil VI     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VI Makassar
                  2023              Makassar      Virtual Working Visit of the Board of Commissioners to Regional Office VI Makassar
                  February 17,
                  2023

                  10 Maret 2023     Kanwil III    Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah III Palembang
                  March 10, 2023    Palembang     Virtual Working Visit of the Board of Commissioners to Palembang Regional Office III

                  14 April 2023     Kanwil XI     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah XI Semarang
                  April 14, 2023    Semarang      Virtual Working Visit of the Board of Commissioners to Semarang Region XI Office

                  04 Juli 2023      Kanwil V      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah V Manado
                  July 04, 2023     Manado        Virtual Working Visit of the Board of Commissioners to Manado Regional Office V

                  25 s.d. 29 Juli   Kantor Area   Kunjungan Kerja Dewan Komisaris ke Kantor Wilayah V Manado PT Pegadaian:
                  2023              Halmahera     Kantor Area Halmahera
                  July 25-29,       dan Papua     Kantor Area Papua
                  2023                            Board of Commissioners Working Visit to PT Pegadaian Region V Manado Office:
                                                  Halmahera Area Office
                                                  Papua Area Office

                  28 Juli 2023      Kanwil II     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II Pekanbaru
                  July 28, 2023     Pekanbaru     Virtual Working Visit of the Board of Commissioners to Pekanbaru Regional Office II

                  31 Agustus s.d.   Kantor XI     Menghadiri Undangan Exit Meeting Audit pada Kantor Wilayah XI Semarang oleh KAP
                  02 September      Semarang      Purwantono, Sungkono & Surja (EY)
                  2023                            Attended the Audit Exit Meeting Invitation at Semarang Region XI Office by KAP
                  August 31 to                    Purwantono, Sungkono & Surja (EY)
                  September 2,
                  2023

                  08 September      Kanwil IV     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IV Balikpapan
                  2023              Balikpapan    Virtual Working Visit of the Board of Commissioners to the Balikpapan Region IV
                  September 8,                    Office
                  2023

                  11 s.d. 13        Kanwil I      Menghadiri Undangan Exit Meeting Audit pada Kantor Wilayah I Medan oleh KAP
                  September         Medan         Purwantono, Sungkoro & Surja (EY) serta kunjungan kerja ke outlet Pegadaian di
                  2023                            Kantor Wilayah I Medan
                  September                       Attended the Audit Exit Meeting Invitation at the Medan Regional Office I by KAP
                  11-13, 2023                     Purwantono, Sungkoro & Surja (EY) as well as a working visit to the Pegadaian outlet
                                                  at the Medan Regional I Office




PT Pegadaian | 2023 Annual Report                                                                                                      463
Page 464
Tata Kelola Perusahaan
Corporate Governance




 No      Nama          Tanggal          Tujuan                                         Dalam Rangka
         Name           Date           Objective                                          Agenda
                    28 s.d. 30        Malang        Menghadiri Rapat Koordinasi Dewan Komisaris dan Direksi PT Pegadaian Tahun 2023
                    September                       Attend the Coordination Meeting of the Board of Commissioners and Board of
                    2023                            Directors of PT Pegadaian in 2023
                    January 30 to
                    February 3,
                    2023

                    19 Oktober        Kanwil XII    Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II Surabaya
                    2023              Surabaya      Virtual Working Visit of the Board of Commissioners to Regional Office II Surabaya
                    October 19,
                    2023

                    31 Oktober        Kanwil I      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah I Medan
                    2023              Medan         Virtual Working Visit of the Board of Commissioners to Medan Regional I Office
                    October 31,
                    2023

                    24 November       Kanwil VIII   Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VIII Jakarta 1
                    2023              Jakarta 1     Virtual Working Visit of the Board of Commissioners to Regional Office VIII Jakarta 1
                    November 24,
                    2023

                    14 Desember       Kanwil IX     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IX Jakarta 2
                    2023              Jakarta 2     Virtual Working Visit of the Board of Commissioners to Regional Office IX Jakarta 2
                    December 14,
                    2023

                    27 Desember       Kanwil VII    Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VII Denpasar
                    2023              Denpasar      Virtual Working Visit of the Board of Commissioners to Denpasar Region VII Office
                    December 27,
                    2023

  3.   Alpin        19 Januari        Kanwil X      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah X Bandung
       Napitupulu   2023              Bandung       Virtual Working Visit of the Board of Commissioners to Regional Office X Bandung
                    January 19,
                    2023

                    30 Januari s.d.   Area Gunung   Kunjungan Kerja Dewan Komisaris ke Wilayah Area Gunung Sitoli dan Banda Aceh
                    03 Februari       Sitoli dan    Kanwil I Medan
                    2023              Banda Aceh    Board of Commissioners Working Visit to the Gunung Sitoli Area and Banda Aceh
                    January 30 to                   Regional Office I Medan
                    February 3,
                    2023

                    13 s.d. 15        Solo          Menghadiri Undangan Rapat Kerja Nasional Satuan Pengawasan Intern (SPI) PT
                    Februari 2023                   Pegadaian Tahun 2023 di Solo serta Monitoring Implementasi Holding Ultra Mikro
                    February 13-15,                 (Outlet SenyuM) dan Kunjungan Kerja ke Outlet Pegadaian dan Pengelolaan UMKM di
                    2023                            Area Kanwil XI Semarang
                                                    Attending the Invitation to the 2023 PT Pegadaian Internal Audit Unit (SPI) National
                                                    Work Meeting in Solo as well as Monitoring the Implementation of Ultra Micro Holding
                                                    (Outlet SenyuM) and Working Visits to Pegadaian Outlets and MSME Management in
                                                    the Regional Office Area XI Semarang

                    17 Februari       Kanwil VI     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VI Makassar
                    2023              Makassar      Virtual Working Visit of the Board of Commissioners to Regional Office VI Makassar
                    February 17,
                    2023

                    10 Maret 2023     Kanwil III    Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah III Palembang
                    March 10, 2023    Palembang     Virtual Working Visit of the Board of Commissioners to Palembang Regional Office III

                    14 April 2023     Kanwil XI     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah XI Semarang
                    April 14, 2023    Semarang      Virtual Working Visit of the Board of Commissioners to Semarang Region XI Office

                    04 Juli 2023      Kanwil V      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah V Manado
                    July 04, 2023     Manado        Virtual Working Visit of the Board of Commissioners to Manado Regional Office V

                    25 s.d. 29 Juli   Kantor Area   Kunjungan Kerja Dewan Komisaris ke Kantor Wilayah V Manado PT Pegadaian:
                    2023              Halmahera     Kantor Area Halmahera
                    July 25-29,       dan Papua     Kantor Area Papua
                    2023                            Board of Commissioners Working Visit to PT Pegadaian Region V Manado Office:
                                                    Halmahera Area Office
                                                    Papua Area Office

                    28 Juli 2023      Kanwil II     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II Pekanbaru
                    July 28, 2023     Pekanbaru     Virtual Working Visit of the Board of Commissioners to Pekanbaru Regional Office II

                    08 September      Kanwil IV     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IV Balikpapan
                    2023              Balikpapan    Virtual Working Visit of the Board of Commissioners to the Balikpapan Region IV
                    September 8,                    Office
                    2023

                    11 s.d. 13        Kanwil I      Menghadiri Undangan Exit Meeting Audit pada Kantor Wilayah I Medan oleh KAP
                    September         Medan         Purwantono, Sungkoro & Surja (EY) serta kunjungan kerja ke outlet Pegadaian di
                    2023                            Kantor Wilayah I Medan
                    September                       Attended the Audit Exit Meeting Invitation at the Medan Regional Office I by KAP
                    11-13, 2023                     Purwantono, Sungkoro & Surja (EY) as well as a working visit to the Pegadaian outlet
                                                    at the Medan Regional I Office




464                                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 465
 No       Nama           Tanggal          Tujuan                                         Dalam Rangka
          Name            Date           Objective                                          Agenda
                      25 s.d. 26        Kanwil        Menghadiri Undangan Exit Meeting Audit pada Kantor Wilayah IV Balikpapan oleh
                      September         Balikpapan    KAP Purwantono, Sungkoro & Surja (EY) serta kunjungan kerja ke outlet Pegadaian di
                      2023                            Kantor Wilayah IV Balikpapan
                      September 25-                   Attended the Audit Exit Meeting Invitation at the Balikpapan Region IV Office by KAP
                      26, 2023                        Purwantono, Sungkoro & Surja (EY) as well as a working visit to the Pegadaian outlet
                                                      at the Balikpapan Region IV Office

                      19 Oktober        Kanwil XII    Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II Surabaya
                      2023              Surabaya      Virtual Working Visit of the Board of Commissioners to Regional Office II Surabaya
                      October 19,
                      2023

                      31 Oktober        Kanwil I      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah I Medan
                      2023              Medan         Virtual Working Visit of the Board of Commissioners to Medan Regional I Office
                      October 31,
                      2023

                      24 November       Kanwil VIII   Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VIII Jakarta 1
                      2023              Jakarta 1     Virtual Working Visit of the Board of Commissioners to Regional Office VIII Jakarta 1
                      November 24,
                      2023

                      14 Desember       Kanwil IX     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IX Jakarta 2
                      2023              Jakarta 2     Virtual Working Visit of the Board of Commissioners to Regional Office IX Jakarta 2
                      December 14,
                      2023

                      27 Desember       Kanwil VII    Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VII Denpasar
                      2023              Denpasar      Virtual Working Visit of the Board of Commissioners to Denpasar Region VII Office
                      December 27,
                      2023

  4.   Vicky Taufik   19 Januari        Kanwil X      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah X Bandung
                      2023              Bandung       Virtual Working Visit of the Board of Commissioners to Regional Office X Bandung
                      January 19,
                      2023

                      13 s.d. 15        Solo          Menghadiri Undangan Rapat Kerja Nasional Satuan Pengawasan Intern (SPI) PT
                      Februari 2023                   Pegadaian Tahun 2023 di Solo serta Monitoring Implementasi Holding Ultra Mikro
                      February 13-15,                 (Outlet SenyuM) dan Kunjungan Kerja ke Outlet Pegadaian dan Pengelolaan UMKM di
                      2023                            Area Kanwil XI Semarang
                                                      Attending the Invitation to the 2023 PT Pegadaian Internal Audit Unit (SPI) National
                                                      Work Meeting in Solo as well as Monitoring the Implementation of Ultra Micro Holding
                                                      (Outlet SenyuM) and Working Visit to Pegadaian Outlets and MSME Management in
                                                      the Regional Office Area XI Semarang

                      17 Februari       Kanwil VI     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VI Makassar
                      2023              Makassar      Virtual Working Visit of the Board of Commissioners to Regional Office VI Makassar
                      February 17,
                      2023

                      10 Maret 2023     Kanwil III    Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah III Palembang
                      March 10, 2023    Palembang     Virtual Working Visit of the Board of Commissioners to Palembang Regional Office III

                      14 April 2023     Kanwil XI     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah XI Semarang
                      April 14, 2023    Semarang      Virtual Working Visit of the Board of Commissioners to Semarang Region XI Office

                      23 s.d. 24 Mei    Kanwil VII    Kunjungan Kerja Dewan Komisaris ke Area Kanwil VII Denpasar PT Pegadaian
                      2023              Denpasar      Board of Commissioners Working Visit to Area Kanwil VII Denpasar PT Pegadaian
                      May 23-24,
                      2023

                      04 Juli 2023      Kanwil V      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah V Manado
                      July 04, 2023     Manado        Virtual Working Visit of the Board of Commissioners to Manado Regional Office V

                      25 s.d. 29 Juli   Kantor Area   Kunjungan Kerja Dewan Komisaris ke Kantor Wilayah V Manado PT Pegadaian:
                      2023              Halmahera     a. Kantor Area Halmahera
                      July 25-29,       dan Papua     b. Kantor Area Papua
                      2023                            Board of Commissioners Working Visit to PT Pegadaian Region V Manado Office:
                                                      a. Halmahera Area Office
                                                      b. Papua Area Office

                      28 Juli 2023      Kanwil II     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II Pekanbaru
                      July 28, 2023     Pekanbaru     Virtual Working Visit of the Board of Commissioners to Pekanbaru Regional Office II

                      31 Agustus s.d.   Kanwil XI     Menghadiri Undangan Exit Meeting Audit pada Kantor Wilayah XI Semarang oleh KAP
                      2 September       Semarang      Purwantono, Sungkoro & Surja (EY)
                      2023                            Attended the Audit Exit Meeting Invitation at Semarang Region XI Office by KAP
                      August 31 to                    Purwantono, Sungkoro & Surja (EY)
                      September 2,
                      2023

                      08 September      Kanwil IV     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IV Balikpapan
                      2023              Balikpapan    Virtual Working Visit of the Board of Commissioners to the Balikpapan Region IV
                      September 8,                    Office
                      2023




PT Pegadaian | 2023 Annual Report                                                                                                          465
Page 466
Tata Kelola Perusahaan
Corporate Governance




 No      Nama        Tanggal        Tujuan                                         Dalam Rangka
         Name         Date         Objective                                          Agenda
                   25 s.d. 27     Yogyakarta    Menghadiri Undangan Forum Penguatan Governansi dan Integritas Pelaporan
                   September                    Keuangan dari Kementerian BUMN serta Kunjungan Kerja ke Outlet Pegadaian di Area
                   2023                         Yogyakarta
                   September                    Attending an Invitation to the Forum on Strengthening Governance and Integrity of
                   25-27, 2023                  Financial Reporting from the Ministry of SOEs as well as a Working Visit to Pegadaian
                                                Outlets in the Yogyakarta Area

                   19 Oktober     Kanwil XII    Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II Surabaya
                   2023           Surabaya      Virtual Working Visit of the Board of Commissioners to Regional Office II Surabaya
                   October 19,
                   2023

                   31 Oktober     Kanwil I      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah I Medan
                   2023           Medan         Virtual Working Visit of the Board of Commissioners to Medan Regional I Office
                   October 31,
                   2023

                   24 November    Kanwil VIII   Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VIII Jakarta 1
                   2023           Jakarta 1     Virtual Working Visit of the Board of Commissioners to Regional Office VIII Jakarta 1
                   November 24,
                   2023

                   14 Desember    Kanwil IX     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IX Jakarta 2
                   2023           Jakarta 2     Virtual Working Visit of the Board of Commissioners to Regional Office IX Jakarta 2
                   December 14,
                   2023

                   27 Desember    Kanwil VII    Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VII Denpasar
                   2023           Denpasar      Virtual Working Visit of the Board of Commissioners to Denpasar Region VII Office
                   December 27,
                   2023




Komite Pemantau Risiko                                          Risk Monitoring Committee

Komite Pemantau Risiko merupakan komite yang                    The Risk Monitoring Committee is a committee formed
dibentuk oleh Dewan Komisaris dalam rangka                      by the Board of Commissioners in order to assist
membantu Dewan Komisaris dalam menjalankan                      the Board of Commissioners in carrying out its risk
peran pemantauan risiko di Perseroan, terutama                  monitoring role in the Company, especially in terms
dalam hal mewujudkan terlaksananya pengawasan                   of realizing the implementation of supervision and
dan pemantauan terhadap pelaksanaan manajemen                   monitoring of the implementation of risk management
risiko di Perusahaan, meningkatkan kinerja, efektivitas         in the Company, improving performance, effectiveness
dan kemandirian pemantauan risiko, serta memastikan             and independence of risk monitoring, and ensuring
kualitas pelaporan pemantauan manajemen risiko.                 quality. risk management monitoring reporting.


Pedoman Kerja: Piagam Komite Pemantau                           Work Guidelines: Risk Monitoring
Risiko                                                          Committee Charter

Pedoman kerja Komite Pemantau Risiko mengacu                    The Risk Monitoring Committee’s work guidelines
pada Keputusan Dewan Komisaris No. KEP-10/                      refer to the Decree of the Board of Commissioners
KP/ DK.GD/09/2020 tanggal 10 September 2020                     No. KEP10/KP/DK.GD/09/2020 dated 10 September
tentang Piagam Komite Pemantau Risiko yang telah                2020 concerning the updated Risk Monitoring
diperbarui sesuai dengan Perubahan Nomenklatur                  Committee Charter in accordance with the Changes
Komite Manajemen Risiko & Remunerasi dan Nominasi               in Nomenclature of the Risk Management &
menjadi Komite Pemantau Risiko.                                 Remuneration Committee and Nomination to become
                                                                the Risk Monitoring Committee The Risk Monitoring


Piagam Komite Pemantau Risiko mengatur antara                   Committee Charter regulates, among other things,
lain Organisasi, Keanggotaan, Ruang Lingkup, Tugas              the Organization, Membership, Scope, Duties and
dan Kewenangan, Hubungan dengan pihak-pihak                     Authorities, Relations with related parties, Meetings,
terkait, Rapat, Kode Etik, Pelaporan, Penilaian Kinerja,        Code of Ethics, Reporting, Performance Appraisal,
Penghasilan, serta Rencana Kerja dan Anggaran.                  Income, and Work and Budget Plan.


Tugas dan Tanggung Jawab                                        Duties and Responsibilities

Tugas dan tanggung jawab Komite Pemantau Risiko,                The duties and responsibilities of the Risk Monitoring
adalah sebagai berikut:                                         Committee are as follows:



466                                                                                      Laporan Tahunan 2023 | PT Pegadaian
Page 467
1.   Melakukan pemantauan dan evaluasi pelaksanaan          1. Monitor and evaluate the implementation of the
     tugas Divisi Manajemen Risiko guna memberikan             duties of the Risk Management Division in order
     rekomendasi kepada Dewan Komisaris;                       to provide recommendations to the Board of
                                                               Commissioners;
2. Melakukan evaluasi tentang hasil pemantauan              2. Evaluate the results of risk monitoring by the
   risiko oleh Komite Pemantau Risiko terutama                 Risk Monitoring Committee, especially in terms
   dalam hal kesesuaian antara kebijakan dan                   of conformity between the Company’s risk
   strategi manajemen risiko Perseroan dengan                  management policies and strategies and their
   pelaksanaannya;                                             implementation;
3. Melaksanakan tugas lain yang diberikan Dewan             3. Carry out other tasks given by the Board of
   Komisaris sepanjang masih dalam lingkup tugas               Commissioners as long as they are within the
   dan kewajiban Dewan Komisaris, khususnya di                 scope of the duties and obligations of the Board
   bidang Pemantauan Risiko serta berdasarkan                  of Commissioners, especially in the field of Risk
   ketentuan peraturan perundang-undangan yang                 Monitoring and based on the provisions of the
   berlaku;                                                    applicable laws and regulations;
4. Komite Pemantau Risiko wajib melaporkan hasil            4. The Risk Monitoring Committee is obliged to report
   evaluasi secara berkala kepada Dewan Komisaris              the evaluation results periodically to the Board
   sesuai ketentuan yang berlaku.                              of Commissioners in accordance with applicable
                                                               regulations.


Komposisi Komite Pemantau Risiko                            Composition of the Risk Monitoring
                                                            Committee

Per 31 Desember 2023, Komite Pemantau Risiko                As of December 31, 2023, the Risk Monitoring
mengalami perubahan komposisi. Adapun susunan               Committee underwent changes in composition. The
Komite Pemantau Risiko adalah sebagai berikut:              composition of the Risk Monitoring Committee is as
                                                            follows:

                              Susunan Komite Pemantau Risiko per 31 Desember 2023
                         Composition of the Risk Monitoring Committee as of December 31, 2023
                                                                                                         Periode
     Nama     Jabatan                      Dasar Pengangkatan                        Masa Jabatan
     Name     Position                     Basis of Appointment                      Term of Office      Jabatan
                                                                                                      Service Period
                          Surat Keputusan Dewan Komisaris PT Pegadaian No. KEP-     Mengikuti masa
                          01/KP/DK.GD/02/2023 tanggal 14 Februari 2023 tentang      jabatan sebagai
                          Perubahan Anggota Komite Pemantau Risiko PT Pegadaian     Dewan Komisaris
 Makmur      Ketua                                                                                    Ke-1
                          Decree of the Board of Commissioners of PT Pegadaian      Following his
 Keliat      Chairman                                                                                 1st
                          No. KEP-01/KP/DK.GD/02/2023 dated February 14, 2023       term of office
                          concerning Changes in Members of the Risk Monitoring      as the Board of
                          Committee of PT Pegadaian                                 Commissioners
                          Surat Keputusan Dewan Komisaris PT Pegadaian No. KEP-     Mengikuti masa
                          01/KP/DK.GD/02/2023 tanggal 14 Februari 2023 tentang      jabatan sebagai
 Yudi                     Perubahan Anggota Komite Pemantau Risiko PT Pegadaian     Dewan Komisaris
             Anggota                                                                                  Ke-1
 Priambodo                Decree of the Board of Commissioners of PT Pegadaian      Following his
             Member                                                                                   1st
 P.                       No. KEP-01/KP/DK.GD/02/2023 dated February 14, 2023       term of office
                          concerning Changes in Members of the Risk Monitoring      as the Board of
                          Committee of PT Pegadaian                                 Commissioners
                          Surat Keputusan Dewan Komisaris PT Pegadaian No. KEP-     Mengikuti masa
                          01/KP/DK.GD/02/2023 tanggal 14 Februari 2023 tentang      jabatan sebagai
 Umiyatun                 Perubahan Anggota Komite Pemantau Risiko PT Pegadaian     Dewan Komisaris
             Anggota                                                                                  Ke-2
 Hayati                   Decree of the Board of Commissioners of PT Pegadaian      Following her
             Member                                                                                   2nd
 Triastuti                No. KEP-01/KP/DK.GD/02/2023 dated February 14, 2023       term of office
                          concerning Changes in Members of the Risk Monitoring      as the Board of
                          Committee of PT Pegadaian                                 Commissioners
                          Surat Keputusan Dewan Komisaris PT Pegadaian No. KEP-     Mengikuti masa
                          01/KP/DK.GD/02/2023 tanggal 14 Februari 2023 tentang      jabatan sebagai
                          Perubahan Anggota Komite Pemantau Risiko PT Pegadaian     Dewan Komisaris
             Anggota                                                                                  Ke-1
 Sudarto                  Decree of the Board of Commissioners of PT Pegadaian      Following his
             Member                                                                                   1st
                          No. KEP-01/KP/DK.GD/02/2023 dated February 14, 2023       term of office
                          concerning Changes in Members of the Risk Monitoring      as the Board of
                          Committee of PT Pegadaian                                 Commissioners




PT Pegadaian | 2023 Annual Report                                                                               467
Page 468
Tata Kelola Perusahaan
Corporate Governance




                               Susunan Komite Pemantau Risiko per 31 Desember 2023
                          Composition of the Risk Monitoring Committee as of December 31, 2023
                                                                                                              Periode
   Nama        Jabatan                        Dasar Pengangkatan                         Masa Jabatan
   Name        Position                       Basis of Appointment                       Term of Office       Jabatan
                                                                                                           Service Period
                           Surat Keputusan Dewan Komisaris PT Pegadaian No. KEP-
                           01/KP/DK.GD/02/2023 tanggal 14 Februari 2023 tentang
                           Perubahan Anggota Komite Pemantau Risiko PT Pegadaian       5 Juni 2020-2025
 Humbul       Anggota                                                                                     Ke-2
                           Decree of the Board of Commissioners of PT Pegadaian        June 5, 2020 -
 Kristiawan   Member                                                                                      2nd
                           No. KEP-01/KP/DK.GD/02/2023 dated February 14, 2023         2025
                           concerning Changes in Members of the Risk Monitoring
                           Committee of PT Pegadaian
                           Surat Keputusan Dewan Komisaris PT Pegadaian No. KEP-
                           01/KP/DK.GD/02/2023 tanggal 14 Februari 2023 tentang
                           Perubahan Anggota Komite Pemantau Risiko PT Pegadaian       1 Juli 2021-2024
 Charles R.   Anggota                                                                                     Ke-1
                           Decree of the Board of Commissioners of PT Pegadaian        July 1, 2021 –
 Vorst        Member                                                                                      1st
                           No. KEP-01/KP/DK.GD/02/2023 dated February 14, 2023         2-024
                           concerning Changes in Members of the Risk Monitoring
                           Committee of PT Pegadaian



 Makmur Keliat
 Ketua Komite Pemantau Risiko/Komisaris Independen
 Chairman of the Risk Monitoring Committee/Independent Commissioner
 Profil Ketua Komite Pemantau Risiko /Komisaris Independen Makmur Keliat dapat dilihat pada bagian Profil Dewan
 Komisaris, bab Profil Perusahaan pada Laporan Tahunan ini
 The profile of the Chairman of the Risk Monitoring Committee / Independent Commissioner Makmur Keliat can be seen in
 the Board of Commissioners Profile section, Company Profile chapter in this Annual Report.



 Umiyatun Hayati Triastuti
 Anggota Komite Pemantau Risiko/Komisaris
 Member of the Risk Monitoring Committee/Commissioner
 Profil Anggota Komite Pemantau Risiko /Komisaris Umiyatun Hayati Triastuti dapat dilihat pada bagian Profil Dewan
 Komisaris, bab Profil Perusahaan pada Laporan Tahunan ini
 The profile of Member of Risk Monitoring Committee / Commissioner Umiyatun Hayati Triastuti can be seen in the Board of
 Commissioners Profile section, Company Profile chapter in this Annual Report.




 Yudi Priambodo P.
 Anggota Komite Pemantau Risiko/Komisaris Independen
 Member of the Risk Monitoring Committee/Independent Commissioner
 Profil Anggota Komite Pemantau Risiko /Komisaris Independen Yudi Priambodo P. dapat dilihat pada bagian Profil Dewan
 Komisaris, bab Profil Perusahaan pada Laporan Tahunan ini.
 The profile of Member of Risk Monitoring Committee / Independent Commissioner Yudi Priambodo P. can be seen in the
 Board of Commissioners Profile section, Company Profile chapter in this Annual Report.




 Sudarto
 Anggota Komite Pemantau Risiko/Komisaris
 Member of the Risk Monitoring Committee/ Commissioner
 Profil Anggota Komite Pemantau Risiko/Komisaris Sudarto dapat dilihat pada bagian Profil Dewan Komisaris, bab Profil
 Perusahaan pada Laporan Tahunan ini
 The profile of Member of Risk Monitoring Committee / Commissioner Sudarto can be seen in the Board of Commissioners
 Profile section, Company Profile chapter in this Annual Report.




468                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 469
 Humbul Kristiawan
 Anggota Komite Pemantau Risiko
 Member of the Risk Monitoring Committee

 Periode Jabatan: 5 Juni 2023-2025, Periode Pertama
 Term of Office: June 5, 2023-2025, Second Period

                  Warga negara Indonesia
 Data Pribadi     Usia 48 tahun
 Personal Data    Indonesian Citizen
                  Age of 48 year old

 Domisili
                  Jakarta Selatan, DKI Jakarta, Indonesia
 Domicile

                  •   Sarjana Ekonomi (Akuntansi) dari Universitas Padjajaran (1997)
 Pendidikan       •   Bachelor of Economics (Accounting) from Padjadjaran University (1997)
 Education        •   Master of Business Administration, School of Business & Management ITB (2012)
                  •   Sarjana Ekonomi (Akuntansi) dari Universitas Padjadjaran (1997)

                  •   Chartered Accountant (CA), No. 11. D20117, from The Institute of Indonesia Chartered Accountants
 Sertifikasi      •   Certified Internal Auditor (CIA), No. 49978, from The Institute of Internal Auditors
 yang Dimiliki    •   Certified Internal Control Auditor (CICA), No. 14075999, from The Institute of Internal Controls
 Certifications   •   Certification in Audit Committee Practices (CACP)
 Obtained         •   Register Negara untuk Akuntan, No. D-20.117, dari Departemen Keuangan RI
                  •   Governance, Risk and Compliance Professional (GRCP)

                  •   Integrated Governance Committee Member, Bank BJB, Bandung (2022-sekarang)
                  •   Audit Committee Member, PT Bank UOB Indonesia, Jakarta (2021-sekarang)
                  •   Risk Monitoring Committee Member, PT Pegadaian, Jakarta (2020-sekarang)
                  •   Partner, Government Sector Leader, RSM AAJ, Consulting (2017-2018)
                  •   Consultant (the latest position was Equity Partner), Deloitte South East Asia, Business & Risk Consulting
                      (2006-2016)
 Riwayat          •   Guest Lecturer (Risk Management, Pengukuran Kinerja Sektor Publik, Psikologi Industri, and Business
 Profesi              Communication), Universitas Padjadjaran (2008-sekarang)
 Professional     •   Risk Management, (latest position was Manager), Citibank N.A., Credit Risk (2005-2006)
 History          •   Consultant (latest position was Associate Manager) Ernst & Young, Business & Risk Services (2000-
                      2005)
                  •   Consultant, Deloitte, Tax & Corporate Recovery (1999-2000)
                  •   Corporate Auditor, PT HM Sampoerna Tbk. (1998-1999); Finance, Bikki Consortium, Contractor in
                      Telecommunication (1998-1998)
                  •   Consultant, Faisal Affif & Rekan, Management Consulting, Bandung (1995-1998)
                  •   Lecturer Assistant, Fakultas Ekonomi Universitas Padjadjaran, Bandung (1995-1997)

 Rangkap          •   Integrated Governance Committee Member, Bank BJB, Bandung (2022-sekarang/ present);
 Jabatan          •   Audit Committee Member, PT Bank UOB Indonesia, Jakarta (2021-sekarang/ present);
 Concurrent       •   Guest Lecturer (Risk Management, Pengukuran Kinerja Sektor Publik, Psikologi Industri, and Business
 Position             Communication), Universitas Padjadjaran (2008-sekarang/ present).

 Hubungan         Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris dan Direksi dan Pemegang Saham
 Afiliasi         Pengendali.
 Affiliate        Has no affiliation with members of the Board of Commissioners and Board of Directors as well as
 Relationship     Controlling Shareholders.




PT Pegadaian | 2023 Annual Report                                                                                          469
Page 470
Tata Kelola Perusahaan
Corporate Governance




 Charles R. Vorst
 Anggota Komite Pemantau Risiko
 Member of the Risk Monitoring Committee

 Periode Jabatan: 1 Juli 2021-2024, Periode Pertama
 Term of Office: 1 July 2021-2024, First Term

                    Warga negara Indonesia
 Data Pribadi       Usia 49 tahun
 Personal Data      Indonesian Citizen
                    Age of 49 year old

 Domisili
                    Jakarta Timur, DKI Jakarta, Indonesia
 Domicile

 Pendidikan         •   Master of Management-Universitas Bakrie, Jakarta (2018)
 Education          •   Sarjana Ekonomi dari Unika Atmajaya, Jakarta (1997)

                    •   Certified Chief Governance Officer (CCGO)
 Sertifikasi yang   •   Certified Governance Officer Professional (CGOP)
 Dimiliki           •   Certified Enterprise Risk Governance (CERG)
 Certifications     •   Enterprise Risk Management Certified Professional (ERMCP)
 Obtained           •   Qualified Chief Risk Officer (QCRO)
                    •   Qualified Risk Governance Professional (QRGP)

                    •   Risk Management Committee, Lembaga Penjamin Simpanan (2022-sekarang); Risk Oversight
                        Committee, PT Pegadaian (2021-sekarang)
                    •   Licensed Competency Assessor, LSP MKS (2016-sekarang)
                    •   Technical Adviser, CRMS Indonesia (2012-sekarang)
 Riwayat Profesi
                    •   Head of Consulting Division, APB Indonesia (2007-2012)
 Professional
                    •   Senior Manager Securities & Asset Management Solutions, PT Limas Indonesia Makmur, Tbk. (2005-
 History
                        2007)
                    •   Finance & Compliance Officer, Floor Trader, Equity Dealer, Equity Sales, PT Equity Sekuritas (2000-
                        2005)
                    •   Card Support, PT Bank Permata (d/h. PT Bank Bali) (1997-2000)

 Rangkap Jabatan    •   Risk Management Committee, Lembaga Penjamin Simpanan (2022-sekarang)
 Concurrent         •   Licensed Competency Assessor, LSP MKS (2016-sekarang)
 Position           •   Technical Adviser, CRMS Indonesia (2012-sekarang)

 Hubungan           Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris dan Direksi dan Pemegang Saham
 Afiliasi           Pengendali.
 Affiliate          Has no affiliation with members of the Board of Commissioners and Board of Directors as well as
 Relationship       Controlling Shareholders.


Independensi Komite Pemantau Risiko                             Independence of the Risk Monitoring
                                                                Committee

Perseroan mengatur persyaratan independensi Komite              The Company regulates the requirements for the
Pemantau Risiko dalam Piagam Komite Pemantau                    independence of the Risk Monitoring Committee in
Risiko, antara lain:                                            the Risk Monitoring Committee Charter, including:
1. Jika ada Anggota Komite Pemantau Risiko berasal              1. If a Risk Monitoring Committee Member comes
    dari sebuah institusi tertentu, maka institusi                  from a certain institution, then the institution
    dimana anggota Komite Pemantau Risiko tersebut                  where the Risk Monitoring Committee member
    berasal tidak boleh memberikan jasa pada BUMN                   comes from may not provide services to the SOE
    yang bersangkutan.                                              concerned.
2. Tidak memangku jabatan rangkap sebagai                       2. Do not hold concurrent positions as administrators
    pengurus partai politik dan/atau calon/anggota                  of political parties and/or candidates/members
    legislatif dan/ atau calon kepala daerah/wakil                  of the legislature and/or candidates for regional
    kepala daerah dan jabatan lain sesuai dengan                    head/deputy regional head and other positions
    ketentuan peraturan perundang-undangan yang                     in accordance with the provisions of laws and
    dapat menimbulkan benturan kepentingan.                         regulations which may cause a conflict of interest.




470                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 471
3. Anggota Komite Pemantau Risiko yang berasal                    3. Members of the Risk Monitoring Committee who
   dari luar Perseroan dilarang mempunyai hubungan                   come from outside the Company are prohibited
   keluarga sedarah dan semenda sampai derajat                       from having family relations by blood and
   ketiga, baik menurut garis lurus maupun garis ke                  marriage to the third degree, both in a straight
   samping, dengan Anggota Dewan Komisaris dan                       line and sideways, with Members of the Board
   Anggota Direksi Perseroan.                                        of Commissioners and Members of the Board of
                                                                     Directors of the Company.
4. Tidak memiliki kepentingan/keterkaitan pribadi                 4. Has no personal interests/relationships that can
   yang dapat menimbulkan dampak negatif dan                         have a negative impact and conflict of interest on
   benturan kepentingan terhadap Perseroan.                          the Company.


                                   Independensi Komite Pemantau Risiko
                                Independence of Risk Monitoring Committee
                                                         Umiyatun            Yudi         Humbul       Charles
                                       Makmur Keliat                                                               Sudarto
         Aspek Independensi                            Hayati Triastuti   Priambodo      Kristiawan    R. Vorst
                                         (Ketua/                                                                  (Anggota/
        Independence Aspect                              (Anggota/        P. (Anggota/   (Anggota/    (Anggota/
                                        Chairman)                                                                 Member)
                                                          Member)          Member)       Member)      Member)

 Terdapat institusi dimana anggota
 Komite Audit tersebut berasal
 memberikan jasa pada Perseroan.
 There are institutions where               x                 x                x             x            x          x
 members of the Risk Management
 Committee come from to provide
 services to the Company
 Memangku jabatan rangkap sebagai
 pengurus partai politik dan/atau
 calon/anggota legislatif dan/
 atau calon kepala daerah/wakil
 kepala daerah dan jabatan lain
 sesuai dengan ketentuan peraturan
 perundang-undangan yang dapat
 menimbulkan benturan kepentingan.
 Holding concurrent positions as            x                 x                x             x            x          x
 administrators of political parties
 and/or candidates/members of the
 legislature and/ or candidates for
 regional head/deputy regional head
 and other positions in accordance
 with the provisions of laws and
 regulations which may cause a
 conflict of interest.
 Anggota Komite yang berasal
 dari luar Perseroan mempunyai
 hubungan keluarga sedarah dan
 semenda sampai derajat ketiga baik
 menurut garis lurus maupun garis
 ke samping dengan Anggota Dewan
 Komisaris, dan Anggota Direksi
 Perseroan.
                                            x                 x                x             x            x          x
 Members of the Committee who
 come from outside the Company
 have blood and marital relations
 to the third degree both in a
 straight line and a sideways line
 with Members of the Board of
 Commissioners and Members of the
 Board of Directors of the Company.




PT Pegadaian | 2023 Annual Report                                                                                        471
Page 472
Tata Kelola Perusahaan
Corporate Governance




                                         Independensi Komite Pemantau Risiko
                                      Independence of Risk Monitoring Committee
                                                                 Umiyatun             Yudi         Humbul       Charles
                                             Makmur Keliat                                                                  Sudarto
           Aspek Independensi                                 Hayati Triastuti     Priambodo      Kristiawan    R. Vorst
                                                (Ketua/                                                                    (Anggota/
          Independence Aspect                                    (Anggota/        P. (Anggota/    (Anggota/    (Anggota/
                                               Chairman)                                                                   Member)
                                                                  Member)           Member)        Member)     Member)

 Mewakili kepentingan pihak lain yang
 mempunyai hubungan usaha dengan
 Perseroan antara lain pemasok,
 pembeli, kreditur maupun debitur
 Perseroan.
                                                   x                    x                 x           x            x          x
 Representing the interests of other
 parties who have business relations
 with the Company, including
 suppliers, buyers, creditors and
 debtors of the Company.
 v = ada | x = tidak ada
 v = exist | x = none




                                Transparansi Hubungan Afiliasi Komite Pemantau Risiko
                           Transparency of Affiliate Relations of the Risk Monitoring Committee
                                                Makmur         Umiyatun             Yudi          Humbul        Charles
                                                                                                                            Sudarto
            Hubungan Afiliasi                    Keliat      Hayati Triastuti    Priambodo       Kristiawan     R. Vorst
                                                                                                                           (Anggota/
            Affiliate Relations                 (Ketua/        (Anggota/         P. (Anggota/    (Anggota/     (Anggota/
                                                                                                                            Member)
                                               Chairman)        Member)           Member)         Member)       Member)

 Dengan Anggota Dewan Komisaris
 With Members of the Board of                      x                x                 x              x              x          x
 Commissioners
 Dengan Direksi
                                                   x                x                 x              x              x          x
 With the Board of Directors
 Dengan Pemegang Saham Utama/
 Pengendali dan Pemerintah Indonesia
 sebagai Entitas Pemilik Akhir
                                                   x                x                 x              x              x          x
 With Major/Controlling Shareholders
 and the Government of Indonesia as
 the Ultimate Owner Entity
 v = ada | x = tidak ada
 v = exist | x = none


                                        Transparansi Rangkap Jabatan Komite Pemantau Risiko
                                              Position of the Risk Monitoring Committee

                                             Rangkap Jabatan
           Nama                 Jabatan        di Pegadaian                    Rangkap Jabatan di Perseroan/Instansi Lain
           Name                 Position        Concurrent                  Concurrent Position at Other Companies/Institutions
                                                Position at
                                                Pegadaian
                                             Komisaris             Dosen pengajar di Departemen Hubungan Internasional Fakultas
                              Ketua          Independen            Ilmu Sosial dan Ilmu Politik Universitas Indonesia
 Makmur Keliat
                              Chairman       Independent           Lecturer at the Department of International Relations, Faculty of
                                             Commissioner          Social and Political Sciences, University of Indonesia
                                                                   Staf Ahli Menteri Keuangan Bidang Pengeluaran Negara,
                              Anggota        Komisaris             Kementerian Keuangan
 Sudarto
                              Member         Commissioner          Expert Staff to the Minister of Finance for State Expenditures,
                                                                   Ministry of Finance
                                             Komisaris
 Umiyatun Hayati              Anggota        Independen            Asesor Lembaga Sertifikasi Pasar Modal (LSP PM)
 Triastuti                    Member         Independent           Assessor at Capital Market Certification Institution (LSP PM)
                                             Commissioner
                                                                   Ahli Utama-Widyaiswara Badan Pengembangan Sumber Daya
                              Anggota        Komisaris             Manusia Perhubungan, Kementerian Perhubungan
 Yudi Priambodo P.
                              Member         Commissioner          Main Expert – Widyaiswara of the Transportation Human
                                                                   Resources Development Agency, Ministry of Transportation




472                                                                                              Laporan Tahunan 2023 | PT Pegadaian
Page 473
                                Transparansi Rangkap Jabatan Komite Pemantau Risiko
                                      Position of the Risk Monitoring Committee

                                    Rangkap Jabatan
         Nama           Jabatan       di Pegadaian              Rangkap Jabatan di Perseroan/Instansi Lain
         Name           Position       Concurrent            Concurrent Position at Other Companies/Institutions
                                       Position at
                                       Pegadaian
                                                       •   Integrated Governance Committee Member, Bank BJB,
                                                           Bandung
                                                       •   Audit Committee Member, PT Bank UOB Indonesia, Jakarta
                                                       •   Guest Lecturer (Risk Management, Pengukuran Kinerja Sektor
                                                           Publik, Psikologi Industri, dan Business Communication),
                      Anggota       Tidak Ada              Universitas Padjadjaran
 Humbul Kristiawan
                      Member        None               •   Integrated Governance Committee Member, Bank BJB,
                                                           Bandung
                                                       •   Audit Committee Member, PT Bank UOB Indonesia, Jakarta
                                                       •   Guest Lecturer (Risk Management, Public Sector
                                                           Performance Measurement, Industrial Psychology, and
                                                           Business Communication), Padjadjaran University
                                                       •   Risk Management Committee, Lembaga Penjamin Simpanan
                                                       •   Licensed Competency Assessor, LSP MKS
                      Anggota       Tidak Ada          •   Technical Adviser, CRMS Indonesia
 Charles R. Vorst
                      Member        None               •   Risk Management Committee, Deposit Insurance Corporation
                                                       •   Licensed Competency Assessor, LSP MKS
                                                       •   Technical Adviser, CRMS Indonesia



Program Peningkatan Kompetensi                              Competency Improvement Program

Program peningkatan kompetensi dilakukan oleh               Competency improvement program is carried
Komite Pemantau Risiko agar senantiasa dapat                out by the Risk Monitoring Committee so that it
mengikuti informasi tentang perkembangan terkini            can always follow information about the latest
dari aktivitas usaha Perseroan dan pengetahuan-             developments in the Company’s business activities
pengetahuan lain terkait dengan pelaksanaan tugas           and other knowledge on the implementation of the
Komite Pemantau Risiko. Kegiatan peningkatan                Risk Monitoring Committee’s duties. Competency
kompetensi yang diikuti oleh seluruh anggota Komite         improvement activities participated in by all members
Pemantau Risiko sepanjang tahun 2023 dapat dilihat          of the Risk Monitoring Committee throughout 2023
pada bab Profil Perusahaan dalam Laporan Tahunan            can be seen in the Company Profile chapter in this
ini.                                                        Annual Report.


Kebijakan Remunerasi                                        Remuneration Policy

Sesuai dengan Peraturan Menteri BUMN No. PER-               In accordance with Regulation of Minister of SOEs
3/MBU/03/2023 tentang Organ dan Sumber Daya                 No. PER- 3/MBU/03/2023 concerning Organs and
Manusia Badan Usaha Milik Negara, penghasilan               Resources of State-Owned Enterprises, the income
Anggota Komite ditetapkan oleh Dewan Komisaris              of Committee Members is determined by the
dengan Memperhatikan kemampuan Perusahaan.                  Board of Commissioners by taking into account the
Penghasilan Anggota Komite Audit, Komite Nominasi           Company’s capabilities. The income of members of
dan Remunerasi, dan Komite Pemantau Risiko terdiri          the Audit Committee, Nomination and Remuneration
dari honorarium dengan maksimal sebesar 20% (dua            Committee, and Risk Monitoring Committee consists of
puluh persen) dari gaji Direktur Utama Perusahaan,          honorarium with a maximum of 20% (twenty percent)
fasilitas kesehatan berupa rawat inap, rawat jalan, dan     of the salary of the President Director of the Company,
obat-obatan bagi yang bersangkutan, tidak termasuk          health facilities in the form of inpatient, outpatient,
keluarga dan tunjangan hari raya yang dibayarkan            and medicines for those concerned, does not include
sekali dalam 1 (satu) tahun sebesar 1 (satu) kali           family and holiday allowances which are paid once a
honorarium.                                                 year in the amount of 1 (one) time honorarium.




PT Pegadaian | 2023 Annual Report                                                                                  473
Page 474
Tata Kelola Perusahaan
Corporate Governance




Anggota Dewan Komisaris yang menjadi Ketua/                          Members of the Board of Commissioners who are
Anggota Komite Audit, Komite Nominasi dan                            Chair/Members of the Audit Committee, Nomination
Remunerasi, dan Komite Pemantau Risiko tidak                         and Remuneration Committee, and Risk Monitoring
diberikan penghasilan tambahan dari jabatan tersebut                 Committee are not given additional income from
selain penghasilan sebagai anggota Dewan Komisaris.                  these positions other than income as members of the
Kebijakan remunerasi bagi Komite Audit, Komite                       Board of Commissioners. The remuneration policy for
Nominasi dan Remunerasi, dan Komite Pemantau                         the Audit Committee, Nomination and Remuneration
Risiko yang bukan merupakan anggota Dewan                            Committee, and Risk Monitoring Committee who are
Komisaris telah diatur berdasarkan Surat Dewan                       not members of the Board of Commissioners has been
Komisaris No. S-41/DK.GD/09/2022 tanggal 19                          regulated based on Board of Commissioners’ Decree
September 2022 perihal Tunjangan dan Fasilitas                       No. S-41/DK.GD/09/2022 dated September 19 2022
Organ Dewan Komisaris PT Pegadaian dan Surat                         concerning Benefits and Facilities for the Organs of
Dewan Komisaris No. S-44/DK.GD/11/2023 tanggal                       the Board of Commissioners of PT Pegadaian and
8 November 2023 perihal Honorarium, Tunjangan,                       Decree of the Board of Commissioners No. S-44/
dan Fasilitas Organ Dewan Komisaris PT Pegadaian,                    DK.GD/11/2023 dated November 8, 2023 concerning
dengan rincian sebagai berikut:                                      Honorarium, Benefits and Facilities for the Board of
                                                                     Commissioners of PT Pegadaian, with the following
                                                                     details:

                                       Remunerasi Komite Pemantau Risiko Tahun 2023
                                       Risk Monitoring Committee Remuneration in 2023
                                                                                Komite Pemantau Risiko*
             Bulan                    Uraian                                   Risk Monitoring Committee
             Month                  Description
                                                                Humbul Kristiawan                 Charles Reinier Vorst

 Januari 2023                 Honorarium                              30.100.000                       30.100.000

 Februari 2023                Honorarium                              30.100.000                       30.100.000

 Maret 2023                   Honorarium                              30.100.000                       30.100.000

 April 2023                   THR                                     30.100.000                       30.100.000

 April 2023                   Honorarium                              30.100.000                       30.100.000

 Mei 2023                     Honorarium                              30.100.000                       30.100.000

 Juni 2023                    Honorarium                              30.100.000                       30.100.000

 Juli 2023                    Honorarium                              35.000.000                       35.000.000

 Agustus 2023                 Honorarium                              35.000.000                       35.000.000

 September 23                 Honorarium                              35.000.000                       35.000.000

 Oktober 2023                 Honorarium                              35.000.000                       35.000.000

 November 2023                Honorarium                              35.000.000                       35.000.000

 Desember 2023                Honorarium                              35.000.000                       35.000.000

 Total                                                               420.700.000                     420.700.000
 *) Anggota Komite Pemantau Risiko Independen-Non Komisaris
 *) Independent Risk Monitoring Committee Metmber-Non-Commissioner



Rapat Komite Pemantau Risiko                                         Meeting of Risk Monitoring Committee

Rapat Komite Pemantau Risiko dilakukan sekurang-                     Risk Monitoring Committee meetings are held at
kurangnya 1 (satu) kali dalam sebulan sesuai yang                    least 1 (one) time a month as regulated in the Risk
diatur dalam Piagam Komite Pemantau Risiko.                          Monitoring Committee Charter. During 2023, the Risk
Selama tahun 2023, Komite Pemantau Risiko telah                      Monitoring Committee held 51 meetings, including
melaksanakan rapat sebanyak 51 kali rapat, meliputi                  13 meetings with the Board of Commissioners, 15
13 kali rapat dengan Dewan Komisaris, 15 kali rapat                  coordination meetings attended by the Board of
koordinasi yang dihadiri oleh Dewan Komisaris,                       Commissioners, Committees and Board of Directors,
Komite dan Direksi, serta 23 kali rapat koordinasi                   as well as 23 Committee coordination meetings with
Komite dengan mengundang Direktorat Manajemen




474                                                                                    Laporan Tahunan 2023 | PT Pegadaian
Page 475
Risiko, Legal dan Kepatuhan, Direktorat Keuangan dan          the Directorate of Risk Management, Legal, and
Perencanaan Strategis, Satuan Pengawasan Intern,              Compliance, Directorate of Finance and Strategic
serta Divisi terkait.                                         Planning, Internal Control Unit, and related Divisions.


Rapat Komite Pemantau Risiko, Komite Audit dan                Meetings of the Risk Monitoring Committee, Audit
Komite Nominasi dan Remunerasi dengan Dewan                   Committee and Nomination and Remuneration
Komisaris dapat diikuti dalam bab rapat internal              Committee with the Board of Commissioners can be
Dewan Komisaris. Rapat Komite Pemantau Risiko,                followed in the internal meetings chapter of the Board
Komite Audit, dan Komite Nominasi dan Remunerasi              of Commissioners. Meetings of the Risk Monitoring
dengan Direktorat Manajemen Risiko, Legal dan                 Committee, Audit Committee, and Nomination and
Kepatuhan, Direktorat Keuangan dan Perencanaan                Remuneration Committee with the Directorate of
Strategis, dan Satuan Pengawasan Intern (SPI) serta           Risk Management, Legal and Compliance, Directorate
Divisi terkait sebagaimana tabel rapat Komite Audit           of Finance and Strategic Planning, and the Internal
dengan Divisi terkait di atas.                                Audit Unit (SPI) as well as related Divisions as in the
                                                              table of meetings of the Audit Committee with related
                                                              Divisions above.


                                Tabel Rapat Koordinasi yang Dihadiri oleh Dewan Komisaris
                          Table of Coordination Meetings Attended by the Board of Commissioners
       Tanggal Pelaksanaan                 Agenda Rapat                                 Peserta Rapat
 No
       Implementation Date                Meeting Agenda                              Meeting Participants
  1.   11 Januari 2023         Pembahasan Update Usulan Rencana        •   Dewan Komisaris
       January 11, 2023        Kerja dan Anggaran Perusahaan           •   Direktur Keuangan dan Manajemen Risiko
                               (RKAP) Tahun 2023 (Final) dan           •   Komite Audit
                               Perkembangan Penyusunan Rencana         •   Komite Pemantau Risiko
                               Jangka Panjang Perusahaan (RJPP)        •   Komite Nominasi dan Remunerasi
                               PT Pegadaian                            •   Board of Commissioners
                               Discussion of Update on Proposed        •   Director of Finance and Risk Management
                               Company Work Plan and Budget            •   Audit Committee
                               (RKAP) for 2023 (Final) and Progress    •   Risk Monitoring Committee
                               in Preparing PT Pegadaian's Long        •   Nomination and Remuneration Committee
                               Term Company Plan (RJPP)
  2.   13 Januari 2023         Perkenalan Dewan Komisaris PT           •   Dewan Komisaris
       January 13, 2023        Pegadaian dengan:                       •   Direktur Human Capital, Legal, dan Compliance
                               • Calon Anggota Direksi PT              •   Komite Nominasi dan Remunerasi
                                   Pegadaian Galeri Dua Empat, dan     •   Komite Audit
                               • Calon Anggota Direksi PT Pesonna      •   Komite Pemantau Risiko
                                   Indonesia Jaya                      •   Sdri. Endah Susiani sebagai Calon Direktur PT
                               Introduction of the Board of                Pegadaian Galeri Dua Empat
                               Commissioners of PT Pegadaian with:     •   Sdr. Muhammad Nurkasan sebagai Calon
                               • Candidate Member of the Board of          Direktur PT Pesonna Indonesia Jaya
                                   Directors of PT Pegadaian Galeri    •   Board of Commissioners
                                   Dua Empat, and                      •   Director of Human Capital, Legal and
                               • Candidate for Member of the               Compliance
                                   Board of Directors of PT Pesonna    •   Nomination and Remuneration Committee
                                   Indonesia Jaya                      •   Audit Committee
                                                                       •   Risk Monitoring Committee
                                                                       •   Endah Susiani as Candidate for Director of PT
                                                                           Pegadaian Galeri Dua Empat
                                                                       •   Muhammad Nurkasan as Candidate for Director
                                                                           of PT Pesonna Indonesia Jaya
  3.   02 Februari 2023        Pembahasan Update Kegiatan              •   Dewan Komisaris
       February 2, 2023        Standarisasi Outlet, Pembangunan        •   Direksi
                               Pegadaian Tower dan Implementasi        •   Komite Audit
                               P3DN termasuk Tindak Lanjut Hasil       •   Komite Pemantau Risiko
                               Review BPKP                             •   Komite Nominasi dan Remunerasi
                               Discussion of Update on Outlet          •   Board of Commissioners
                               Standardization Activities, Pegadaian   •   Board of Directors
                               Tower Construction and P3DN             •   Audit Committee
                               Implementation including Follow-up      •   Risk Monitoring Committee
                               to BPKP Review Result                   •   Nomination and Remuneration Committee




PT Pegadaian | 2023 Annual Report                                                                                    475
Page 476
Tata Kelola Perusahaan
Corporate Governance




                               Tabel Rapat Koordinasi yang Dihadiri oleh Dewan Komisaris
                         Table of Coordination Meetings Attended by the Board of Commissioners
       Tanggal Pelaksanaan                Agenda Rapat                                 Peserta Rapat
 No
       Implementation Date               Meeting Agenda                              Meeting Participants
  4.   06 Juni 2023           Pembahasan Pengembangan Karier         •   Dewan Komisaris
       June 6, 2023           (Carrier Path) Karyawan PT Pegadaian   •   Direktur Human Capital, Legal dan Compliance
                              Discussion of Career Development       •   Komite Nominasi dan Remunerasi
                              (Career Path) for PT Pegadaian         •   Komite Audit
                              Employees                              •   Komite Pemantau Risiko
                                                                     •   Board of Commissioners
                                                                     •   Director of Human Capital, Legal and
                                                                         Compliance
                                                                     •   Nomination and Remuneration Committee
                                                                     •   Audit Committee
                                                                     •   Risk Monitoring Committee
  5.   13 Juni 2023           Pembahasan Kesiapan Keamanan           •   Dewan Komisaris
       June 11, 2023          Sistem IT PT Pegadaian dan Progres     •   Direktur Teknologi Informasi dan Digital
                              Aplikasi Neo4G                         •   Komite Audit
                              Discussion of PT Pegadaian's IT        •   Komite Pemantau Risiko
                              System Security Readiness and          •   Komite Nominasi dan Remunerasi
                              Neo4G Application Progress             •   Board of Commissioners
                                                                     •   Director of Information Technology and Digital
                                                                     •   Audit Committee
                                                                     •   Risk Monitoring Committee
                                                                     •   Nomination and Remuneration Committee
  6.   02 Agustus 2023        Pembahasan Permohonan                  •   Dewan Komisaris
       August 2, 2023         Penandatanganan Dokumen                •   Direktur Keuangan dan Perencanaan Strategis
                              Sehubungan dengan Proses               •   Komite Audit
                              Penerbitan Obligasi dan Sukuk PT       •   Komite Pemantau Risiko
                              Pegadaian                              •   Komite Nominasi dan Remunerasi
                              Discussion of Document Signing         •   Board of Commissioners
                              Request in Connection with the         •   Director of Finance and Strategic Planning
                              Issuance Process of PT Pegadaian       •   Audit Committee
                              Bonds and Sukuk                        •   Risk Monitoring Committee
                                                                     •   Nomination and Remuneration Committee
  7.   14 Agustus 2023        Pembahasan Pedoman Penerapan           •   Dewan Komisaris
       August 14, 2023        Program Anti Pencucian Uang,           •   Direktur Manajemen Risiko, Legal dan
                              Pencegahan Pendanaan Terorisme,            Kepatuhan
                              dan Pencegahan Pendanaan               •   Komite Pemantau Risiko
                              Proliferasi Senjata Pemusnah Massal    •   Komite Audit
                              (APU, PPT dan PPPSPM)                  •   Komite Nominasi dan Remunerasi
                              Discussion of Guidelines for           •   Board of Commissioners
                              Implementation of Anti-Money           •   Director of Risk Management, Legal and
                              Laundering Program, Prevention of          Compliance
                              Terrorism Financing, and Prevention    •   Risk Monitoring Committee
                              of Funding for the Proliferation of    •   Audit Committee
                              Weapons of Mass Destruction (APU,      •   Nomination and Remuneration Committee
                              PPT and PPPSPM)
  8.   07 September 2023      Pembahasan Progres Belanja Modal       •   Dewan Komisaris
       September 7, 2023      Tahun 2023 dan Rencana Belanja         •   Direktur Umum
                              Modal Tahun 2024                       •   Direktur Teknologi Informasi dan Digital
                              Discussion of 2023 Capital             •   Direktur Jaringan, Operasi dan Penjualan
                              Expenditure Progress and 2024          •   Komite Audit
                              Capital Expenditure Plan               •   Komite Pemantau Risiko
                                                                     •   Komite Nominasi dan Remunerasi
                                                                     •   Board of Commissioners
                                                                     •   Director of General Affairs
                                                                     •   Director of Information and Digital Technology
                                                                     •   Director of Network, Operations and Sales
                                                                     •   Audit Committee
                                                                     •   Risk Monitoring Committee
                                                                     •   Nomination and Remuneration Committee




476                                                                              Laporan Tahunan 2023 | PT Pegadaian
Page 477
                                 Tabel Rapat Koordinasi yang Dihadiri oleh Dewan Komisaris
                           Table of Coordination Meetings Attended by the Board of Commissioners
        Tanggal Pelaksanaan                 Agenda Rapat                                   Peserta Rapat
 No
        Implementation Date                Meeting Agenda                                Meeting Participants
  9.    26 Oktober 2023         Perkenalan Dewan Komisaris PT            •   Dewan Komisaris
        October 26, 2023        Pegadaian dengan:                        •   Direktur Human Capital
                                • Calon Anggota Dewan Komisaris          •   Komite Nominasi dan Remunerasi
                                    (Komisaris Independen) PT            •   Komite Pemantau Risiko
                                    Pesonna Indonesia Jaya               •   Sdr. Agus Suharyono sebagai Calon Anggota
                                • Calon Anggota Direksi (Direktur)           Dewan Komisaris (Komisaris Independen) PT
                                    PT Pesonna Indonesia Jaya                Pesonna Indonesia Jaya
                                • Calon Staf Komite Pemantau             •   Sdr. Muharam Yudyarto sebagai Calon Anggota
                                    Risiko PT Pegadaian                      Direksi (Direktur) PT Pesonna Indonesia Jaya
                                • Dan hal-hal strategis lainnya.         •   Board of Commissioners
                                Introduction of the Board of             •   Director of Human Capital
                                Commissioners of PT Pegadaian with:      •   Nomination and Remuneration Committee
                                • Candidate Member of the Board          •   Risk Monitoring Committee
                                    of Commissioners (Independent        •   Agus Suharyono as Candidate for Member of
                                    Commissioner) of PT Pesonna              the Board of Commissioners (Independent
                                    Indonesia Jaya                           Commissioner) of PT Pesonna Indonesia Jaya
                                • Candidate Member of the Board of       •   Muharam Yudyarto as Candidate for Member of
                                    Directors (Director) of PT Pesonna       the Board of Directors (Director) of PT Pesonna
                                    Indonesia Jaya                           Indonesia Jaya
                                • Candidate Staff for PT Pegadaian
                                    Risk Monitoring Committee
                                • And other strategic things.
 10.    07 November 2023        Pembahasan Pedoman Penanganan            •   Dewan Komisaris
        November 7, 2023        Benturan Kepentingan PT Pegadaian        •   Direktur Manajemen Risiko, Legal dan
                                Discussion of PT Pegadaian's                 Kepatuhan
                                Guidelines for Handling Conflicts of     •   Komite Pemantau Risiko
                                Interest                                 •   Komite Audit
                                                                         •   Komite Nominasi dan Remunerasi
                                                                         •   Board of Commissioners
                                                                         •   Director of Risk Management, Legal and
                                                                             Compliance
                                                                         •   Risk Monitoring Committee
                                                                         •   Audit Committee
                                                                         •   Nomination and Remuneration Committee
  11.   09 November 2023        Pembahasan Badan Hukum Terafiliasi       •   Dewan Komisaris
        November 9, 2023        PT Pegadaian (Dana Pensiun               •   Direksi
                                Pegadaian dan Yayasan Kesejahteraan      •   Pengurus dan Pengawas Dana Pensiun
                                Pegadaian Permata) serta Rencana             Pegadaian dan Yayasan Kesejahteraan
                                Strategis Pengembangan PT Pesonna            Pegadaian Permata
                                Indonesia Jaya (PIJ)                     •   Komite Audit
                                Discussion of PT Pegadaian Affiliated    •   Komite Pemantau Risiko
                                Legal Entities (Pegadaian Pension        •   Komite Nominasi dan Remunerasi
                                Fund and Pegadaian Permata Welfare       •   Board of Commissioners
                                Foundation) as well as PT Pesonna        •   Board of Directors
                                Indonesia Jaya (PIJ) Strategic           •   Management and Supervisor of the Pegadaian
                                Development Plan                             Pension Fund and the Pegadaian Permata
                                                                             Welfare Foundation
                                                                         •   Audit Committee
                                                                         •   Risk Monitoring Committee
                                                                         •   Nomination and Remuneration Committee




PT Pegadaian | 2023 Annual Report                                                                                        477
Page 478
Tata Kelola Perusahaan
Corporate Governance




                              Tabel Rapat Koordinasi yang Dihadiri oleh Dewan Komisaris
                        Table of Coordination Meetings Attended by the Board of Commissioners
        Tanggal Pelaksanaan               Agenda Rapat                                   Peserta Rapat
 No
        Implementation Date              Meeting Agenda                                Meeting Participants
  12.   21 November 2023      Perkenalan Dewan Komisaris dengan         •   Dewan Komisaris
        November 21, 2023     Calon Sekretaris Perusahaan PT            •   Sdr. Zulfan Adam sebagai Calon Sekretaris
                              Pegadaian                                     Perusahaan PT Pegadaian
                              Introduction of the Board of              •   Komite Audit
                              Commissioners with the Candidate for      •   Komite Pemantau Risiko
                              PT Pegadaian Corporate Secretary          •   Komite Nominasi dan Remunerasi
                                                                        •   Board of Commissioners
                                                                        •   Zulfan Adam as Candidate for Corporate
                                                                            Secretary of PT Pegadaian
                                                                        •   Audit Committee
                                                                        •   Risk Monitoring Committee
                                                                        •   Nomination and Remuneration Committee
  13.   21 November 2023      Pembahasan Lanjutan terkait Draft         •   Dewan Komisaris
        November 21, 2023     Pedoman Penanganan Benturan               •   Direktur Manajemen Risiko, Legal dan
                              Kepentingan PT Pegadaian                      Kepatuhan
                              Continued discussion regarding the        •   Komite Pemantau Risiko
                              Draft Guidelines for Handling Conflicts   •   Komite Audit
                              of Interest of PT Pegadaian               •   Komite Nominasi dan Remunerasi
                                                                        •   Board of Commissioners
                                                                        •   Director of Risk Management, Legal and
                                                                            Compliance
                                                                        •   Risk Monitoring Committee
                                                                        •   Audit Committee
                                                                        •   Nomination and Remuneration Committee
  14.   22 November 2023      Pembahasan Kinerja Transformation         •   Dewan Komisaris
        November 22, 2023     Office, Mekanisme Proses Produk           •   Direktur Manajemen Risiko, Legal dan
                              Baru serta Evaluasinya, dan                   Kepatuhan
                              Penerapan Budaya Kerja                    •   SEVP Transformation Office
                              Discussion of Transformation Office       •   Kepala Satuan Pengawasan Intern
                              Performance, New Product Process          •   Komite Pemantau Risiko
                              Mechanism and Evaluation, and             •   Komite Audit
                              Implementation of Work Culture            •   Komite Nominasi dan Remunerasi
                                                                        •   Board of Commissioners
                                                                        •   Director of Risk Management, Legal and
                                                                            Compliance
                                                                        •   SEVP Transformation Office
                                                                        •   Head of Internal Audit Unit
                                                                        •   Risk Monitoring Committee
                                                                        •   Audit Committee
                                                                        •   Nomination and Remuneration Committee
  15.   13 Desember 2023      Pembahasan Update Progress Project        •   Dewan Komisaris
        December 13, 2023     Interconnected Human Capital              •   Direktur Human Capital
                              Management (IHCM)                         •   Komite Pemantau Risiko
                              Discussion of Interconnected Human        •   Komite Audit
                              Capital Management (IHCM) Project         •   Komite Nominasi dan Remunerasi
                              Progress Update                           •   Board of Commissioners
                                                                        •   Director of Human Capital
                                                                        •   Risk Monitoring Committee
                                                                        •   Audit Committee
                                                                        •   Nomination and Remuneration Committee




478                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 479
                          Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
            Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
         Tanggal Pelaksanaan                Agenda Rapat                                Peserta Rapat
 No
         Implementation Date               Meeting Agenda                             Meeting Participant
  1.   13 Januari 2023            Pembahasan Program Kerja             •   Kepala Satuan Pengawasan Intern
       January 13, 2023           Pemeriksaan Tahunan SPI PT           •   Komite Audit
                                  Pegadaian Tahun 2023                 •   Komite Pemantau Risiko
                                  Discussion of PT Pegadaian's         •   Komite Nominasi dan Remunerasi
                                  2023 SPI Annual Inspection Work      •   Head of Internal Audit Unit
                                  Program                              •   Audit Committee
                                                                       •   Risk Monitoring Committee
                                                                       •   Nomination and Remuneration Committee
  2.   18 Januari 2023            •   Pembahasan Kinerja               •   SEVP Manajemen Risiko
       January 18, 2023               Perusahaan s.d. bulan            •   SEVP Satuan Pengawasan Intern
                                      Desember 2022;                   •   SEVP Transformation Office
                                  •   Pembahasan Profil Risiko bulan   •   Kepala Divisi Manajemen Kinerja Perusahaan
                                      Desember 2022;                   •   Kepala Divisi Akuntansi
                                  •   Pembahasan Hasil Audit SPI       •   Kepala Divisi Perencanaan Strategis
                                      s.d. bulan Desember 2022;        •   Kepala Divisi Tresuri
                                  •   Pembahasan Kinerja Sumber        •   Kepala Divisi Manajemen Risiko, Operasi dan
                                      Daya Manusia s.d. bulan              Korporasi
                                      Desember 2022.                   •   Kepala Divisi Risiko Kredit & Asuransi
                                  •   Discussion of Company            •   Kepala Divisi Strategi Human Capital
                                      Performance as of December       •   Kepala Divisi Budaya Kerja
                                      2022;                            •   Kepala Divisi Operasional Human Capital
                                  •   Discussion of Risk Profile for   •   Kepala Divisi Pegadaian Corporate University
                                      December 2022;                   •   Kepala Divisi Kepatuhan
                                  •   Discussion of SPI Audit Result   •   Kepala Divisi Penjualan
                                      as of December 2022;             •   Kepala Divisi Hubungan Kelembagaan
                                  •   Discussion of Human              •   Kepala Divisi Produk Gadai
                                      Resources Performance as of      •   Kepala Divisi Unit Usaha Syariah
                                      December 2022.                   •   Kepala Divisi Pemasaran
                                                                       •   Kepala Divisi Produk Mikro Fidusia
                                                                       •   Kepala Divisi Produk Emas
                                                                       •   Kepala Divisi Jaringan dan Operasional
                                                                       •   Kepala Divisi Manajemen Aset Tetap
                                                                       •   Komite Audit
                                                                       •   Komite Pemantau Risiko
                                                                       •   Komite Nominasi dan Remunerasi
                                                                       •   SEVP Risk Management
                                                                       •   SEVP Internal Audit Unit
                                                                       •   SEVP Transformation Office
                                                                       •   Head of Company Performance Management
                                                                           Division
                                                                       •   Head of Accounting Division
                                                                       •   Head of Strategic Planning Division
                                                                       •   Head of Treasury Division
                                                                       •   Head of Risk Management, Operations and
                                                                           Corporate Division
                                                                       •   Head of Credit Risk & Insurance Division
                                                                       •   Head of Human Capital Strategy Division
                                                                       •   Head of Work Culture Division
                                                                       •   Head of Human Capital Operations Division
                                                                       •   Head of Pegadaian Corporate University
                                                                           Division
                                                                       •   Head of Compliance Division
                                                                       •   Head of Sales Division
                                                                       •   Head of Institutional Relations Division
                                                                       •   Head of Pawn Products Division
                                                                       •   Head of Sharia Business Unit Division
                                                                       •   Head of Marketing Division
                                                                       •   Head of Micro Fiduciary Products Division
                                                                       •   Head of Gold Products Division
                                                                       •   Head of Network and Operations Division
                                                                       •   Head of Fixed Asset Management Division
                                                                       •   Audit Committee
                                                                       •   Risk Monitoring Committee
                                                                       •   Nomination and Remuneration Committee




PT Pegadaian | 2023 Annual Report                                                                                     479
Page 480
Tata Kelola Perusahaan
Corporate Governance




                          Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
            Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
         Tanggal Pelaksanaan                Agenda Rapat                                Peserta Rapat
  No
         Implementation Date               Meeting Agenda                             Meeting Participant
  3.   20 Februari 2023           •   Pembahasan Kinerja               •   SEVP Manajemen Risiko
       February 20, 2023              Perusahaan s.d. bulan Januari    •   SEVP Satuan Pengawasan Intern
                                      2023;                            •   SEVP Transformation Office
                                  •   Pembahasan Profil Risiko bulan   •   Kepala Divisi Manajemen Kinerja Perusahaan
                                      Januari 2023;                    •   Kepala Divisi Akuntansi
                                  •   Pembahasan Hasil Audit SPI       •   Kepala Divisi Perencanaan Strategis
                                      s.d. bulan Januari 2023;         •   Kepala Divisi Tresuri
                                  •   Pembahasan Kinerja Sumber        •   Kepala Divisi Manajemen Risiko, Operasi dan
                                      Daya Manusia s.d. bulan              Korporasi
                                      Januari 2023.                    •   Kepala Divisi Risiko Kredit & Asuransi
                                  •   Discussion of Company            •   Kepala Divisi Strategi Human Capital
                                      Performance as of January        •   Kepala Divisi Budaya Kerja
                                      2023;                            •   Kepala Divisi Operasional Human Capital
                                  •   Discussion of Risk Profile for   •   Kepala Divisi Pegadaian Corporate University
                                      January 2023;                    •   Kepala Divisi Kepatuhan
                                  •   Discussion of SPI Audit Result   •   Kepala Divisi Penjualan
                                      as of January 2023;              •   Kepala Divisi Hubungan Kelembagaan
                                  •   Discussion of Human              •   Kepala Divisi Produk Gadai
                                      Resources Performance as of      •   Kepala Divisi Unit Usaha Syariah
                                      January 2023                     •   Kepala Divisi Pemasaran
                                                                       •   Kepala Divisi Produk Mikro Fidusia
                                                                       •   Kepala Divisi Produk Emas
                                                                       •   Kepala Divisi Jaringan dan Operasional
                                                                       •   Kepala Divisi Manajemen Aset Tetap
                                                                       •   Komite Audit
                                                                       •   Komite Pemantau Risiko
                                                                       •   Komite Nominasi dan Remunerasi
                                                                       •   SEVP Risk Management
                                                                       •   SEVP Internal Audit Unit
                                                                       •   SEVP Transformation Office
                                                                       •   Head of Company Performance Management
                                                                           Division
                                                                       •   Head of Accounting Division
                                                                       •   Head of Strategic Planning Division
                                                                       •   Head of Treasury Division
                                                                       •   Head of Risk Management, Operations and
                                                                           Corporate Division
                                                                       •   Head of Credit Risk & Insurance Division
                                                                       •   Head of Human Capital Strategy Division
                                                                       •   Head of Work Culture Division
                                                                       •   Head of Human Capital Operations Division
                                                                       •   Head of Pegadaian Corporate University
                                                                           Division
                                                                       •   Head of Compliance Division
                                                                       •   Head of Sales Division
                                                                       •   Head of Institutional Relations Division
                                                                       •   Head of Pawn Products Division
                                                                       •   Head of Sharia Business Unit Division
                                                                       •   Head of Marketing Division
                                                                       •   Head of Micro Fiduciary Products Division
                                                                       •   Head of Gold Products Division
                                                                       •   Head of Network and Operations Division
                                                                       •   Head of Fixed Asset Management Division
                                                                       •   Audit Committee
                                                                       •   Risk Monitoring Committee
                                                                       •   Nomination and Remuneration Committee
  4.   27 Februari 2023           Pembahasan Rencana Divestasi PT      •   Direktur Keuangan & Manajemen Risiko
       February 27, 2023          POJ dan PT PIJ                       •   Komite Pemantau Risiko
                                  Discussion of PT POJ and PT PIJ      •   Director of Finance & Risk Management
                                  Divestment Plan                      •   Risk Monitoring Committee




480                                                                               Laporan Tahunan 2023 | PT Pegadaian
Page 481
                           Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
             Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
          Tanggal Pelaksanaan                 Agenda Rapat                                 Peserta Rapat
  No
          Implementation Date                Meeting Agenda                              Meeting Participant
  5.    21 Maret 2023               •   Pembahasan Kinerja                •   SEVP Manajemen Risiko
        March 21, 2023                  Perusahaan s.d. bulan Februari    •   SEVP Satuan Pengawasan Intern
                                        2023;                             •   SEVP Transformation Office
                                    •   Pembahasan Profil Risiko bulan    •   Kepala Divisi Manajemen Kinerja Perusahaan
                                        Februari 2023;                    •   Kepala Divisi Akuntansi
                                    •   Pembahasan Hasil Audit SPI        •   Kepala Divisi Perencanaan Strategis
                                        s.d. bulan Februari 2023;         •   Kepala Divisi Tresuri
                                    •   Pembahasan Kinerja Sumber         •   Kepala Divisi Manajemen Risiko, Operasi dan
                                        Daya Manusia s.d. bulan               Korporasi
                                        Februari 2023.                    •   Kepala Divisi Risiko Kredit & Asuransi
                                    •   Discussion of Company             •   Kepala Divisi Strategi Human Capital
                                        Performance as of February        •   Kepala Divisi Budaya Kerja
                                        2023;                             •   Kepala Divisi Operasional Human Capital
                                    •   Discussion of Risk Profile for    •   Kepala Divisi Pegadaian Corporate University
                                        February 2023;                    •   Kepala Divisi Kepatuhan
                                    •   Discussion of SPI Audit Results   •   Kepala Divisi Penjualan
                                        as of February 2023;              •   Kepala Divisi Hubungan Kelembagaan
                                    •   Discussion of Human               •   Kepala Divisi Produk Gadai
                                        Resources Performance as of       •   Kepala Divisi Unit Usaha Syariah
                                        February 2023.                    •   Kepala Divisi Pemasaran
                                                                          •   Kepala Divisi Produk Mikro Fidusia
                                                                          •   Kepala Divisi Produk Emas
                                                                          •   Kepala Divisi Jaringan dan Operasional
                                                                          •   Kepala Divisi Manajemen Aset Tetap
                                                                          •   Komite Audit
                                                                          •   Komite Pemantau Risiko
                                                                          •   Komite Nominasi dan Remunerasi
                                                                          •   SEVP Risk Management
                                                                          •   SEVP Internal Audit Unit
                                                                          •   SEVP Transformation Office
                                                                          •   Head of Company Performance Management
                                                                              Division
                                                                          •   Head of Accounting Division
                                                                          •   Head of Strategic Planning Division
                                                                          •   Head of Treasury Division
                                                                          •   Head of Risk Management, Operations and
                                                                              Corporate Division
                                                                          •   Head of Credit Risk & Insurance Division
                                                                          •   Head of Human Capital Strategy Division
                                                                          •   Head of Work Culture Division
                                                                          •   Head of Human Capital Operations Division
                                                                          •   Head of Pegadaian Corporate University
                                                                              Division
                                                                          •   Head of Compliance Division
                                                                          •   Head of Sales Division
                                                                          •   Head of Institutional Relations Division
                                                                          •   Head of Pawn Products Division
                                                                          •   Head of Sharia Business Unit Division
                                                                          •   Head of Marketing Division
                                                                          •   Head of Micro Fiduciary Products Division
                                                                          •   Head of Gold Products Division
                                                                          •   Head of Network and Operations Division
                                                                          •   Head of Fixed Asset Management Division
                                                                          •   Audit Committee
                                                                          •   Risk Monitoring Committee
                                                                          •   Nomination and Remuneration Committee




PT Pegadaian | 2023 Annual Report                                                                                        481
Page 482
Tata Kelola Perusahaan
Corporate Governance




                          Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
            Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
         Tanggal Pelaksanaan                Agenda Rapat                                 Peserta Rapat
  No
         Implementation Date               Meeting Agenda                              Meeting Participant
  6.   17 April 2023              •   Pembahasan Kinerja                •   SEVP Manajemen Risiko
       April 17, 2023                 Perusahaan s.d. bulan Maret       •   SEVP Satuan Pengawasan Intern
                                      2023;                             •   SEVP Transformation Office
                                  •   Pembahasan Profil Risiko bulan    •   Kepala Divisi Manajemen Kinerja Perusahaan
                                      Maret 2023;                       •   Kepala Divisi Akuntansi
                                  •   Pembahasan Hasil Audit SPI        •   Kepala Divisi Perencanaan Strategis
                                      s.d. bulan Maret 2023;            •   Kepala Divisi Tresuri
                                  •   Pembahasan Kinerja Sumber         •   Kepala Divisi Manajemen Risiko, Operasi dan
                                      Daya Manusia s.d. bulan Maret         Korporasi
                                      2023.                             •   Kepala Divisi Risiko Kredit & Asuransi
                                  •   Discussion of Company             •   Kepala Divisi Strategi Human Capital
                                      Performance as of March 2023;     •   Kepala Divisi Budaya Kerja
                                  •   Discussion of Risk Profile for    •   Kepala Divisi Operasional Human Capital
                                      March 2023;                       •   Kepala Divisi Pegadaian Corporate University
                                  •   Discussion of SPI Audit Results   •   Kepala Divisi Kepatuhan
                                      as of March 2023;                 •   Kepala Divisi Penjualan
                                  •   Discussion of Human               •   Kepala Divisi Hubungan Kelembagaan
                                      Resources Performance as of       •   Kepala Divisi Produk Gadai
                                      March 2023.                       •   Kepala Divisi Unit Usaha Syariah
                                                                        •   Kepala Divisi Pemasaran
                                                                        •   Kepala Divisi Produk Mikro Fidusia
                                                                        •   Kepala Divisi Produk Emas
                                                                        •   Kepala Divisi Jaringan dan Operasional
                                                                        •   Kepala Divisi Manajemen Aset Tetap
                                                                        •   Komite Audit
                                                                        •   Komite Pemantau Risiko
                                                                        •   Komite Nominasi dan Remunerasi
                                                                        •   SEVP Risk Management
                                                                        •   SEVP Internal Audit Unit
                                                                        •   SEVP Transformation Office
                                                                        •   Head of Company Performance Management
                                                                            Division
                                                                        •   Head of Accounting Division
                                                                        •   Head of Strategic Planning Division
                                                                        •   Head of Treasury Division
                                                                        •   Head of Risk Management, Operations and
                                                                            Corporate Division
                                                                        •   Head of Credit Risk & Insurance Division
                                                                        •   Head of Human Capital Strategy Division
                                                                        •   Head of Work Culture Division
                                                                        •   Head of Human Capital Operations Division
                                                                        •   Head of Pegadaian Corporate University
                                                                            Division
                                                                        •   Head of Compliance Division
                                                                        •   Head of Sales Division
                                                                        •   Head of Institutional Relations Division
                                                                        •   Head of Pawn Products Division
                                                                        •   Head of Sharia Business Unit Division
                                                                        •   Head of Marketing Division
                                                                        •   Head of Micro Fiduciary Products Division
                                                                        •   Head of Gold Products Division
                                                                        •   Head of Network and Operations Division
                                                                        •   Head of Fixed Asset Management Division
                                                                        •   Audit Committee
                                                                        •   Risk Monitoring Committee
                                                                        •   Nomination and Remuneration Committee




482                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 483
                          Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
            Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
          Tanggal Pelaksanaan                 Agenda Rapat                                Peserta Rapat
  No
          Implementation Date                Meeting Agenda                             Meeting Participant
  7.   17 Mei 2023                  •   Pembahasan Kinerja               •   SEVP Manajemen Risiko
       May 17, 2023                     Perusahaan s.d. bulan April      •   SEVP Satuan Pengawasan Intern
                                        2023;                            •   SEVP Transformation Office
                                    •   Pembahasan Profil Risiko bulan   •   Kepala Divisi Manajemen Kinerja Perusahaan
                                        April 2023;                      •   Kepala Divisi Akuntansi
                                    •   Pembahasan Hasil Audit SPI       •   Kepala Divisi Perencanaan Strategis
                                        s.d. bulan April 2023;           •   Kepala Divisi Tresuri
                                    •   Pembahasan Kinerja Sumber        •   Kepala Divisi Manajemen Risiko, Operasi dan
                                        Daya Manusia s.d. bulan April        Korporasi
                                        2023.                            •   Kepala Divisi Risiko Kredit & Asuransi
                                    •   Discussion of Company            •   Kepala Divisi Strategi Human Capital
                                        Performance as of April 2023;    •   Kepala Divisi Budaya Kerja
                                    •   Discussion of Risk Profile for   •   Kepala Divisi Operasional Human Capital
                                        April 2023;                      •   Kepala Divisi Pegadaian Corporate University
                                    •   Discussion of SPI Audit Result   •   Kepala Divisi Kepatuhan
                                        as of April 2023;                •   Kepala Divisi Penjualan
                                    •   Discussion of Human              •   Kepala Divisi Hubungan Kelembagaan
                                        Resources Performance as of      •   Kepala Divisi Produk Gadai
                                        April 2023                       •   Kepala Divisi Unit Usaha Syariah
                                                                         •   Kepala Divisi Pemasaran
                                                                         •   Kepala Divisi Produk Mikro Fidusia
                                                                         •   Kepala Divisi Produk Emas
                                                                         •   Kepala Divisi Jaringan dan Operasional
                                                                         •   Kepala Divisi Manajemen Aset Tetap
                                                                         •   Komite Audit
                                                                         •   Komite Pemantau Risiko
                                                                         •   Komite Nominasi dan Remunerasi
                                                                         •   SEVP Risk Management
                                                                         •   SEVP Internal Audit Unit
                                                                         •   SEVP Transformation Office
                                                                         •   Head of Company Performance Management
                                                                             Division
                                                                         •   Head of Accounting Division
                                                                         •   Head of Strategic Planning Division
                                                                         •   Head of Treasury Division
                                                                         •   Head of Risk Management, Operations and
                                                                             Corporate Division
                                                                         •   Head of Credit Risk & Insurance Division
                                                                         •   Head of Human Capital Strategy Division
                                                                         •   Head of Work Culture Division
                                                                         •   Head of Human Capital Operations Division
                                                                         •   Head of Pegadaian Corporate University
                                                                             Division
                                                                         •   Head of Compliance Division
                                                                         •   Head of Sales Division
                                                                         •   Head of Institutional Relations Division
                                                                         •   Head of Pawn Products Division
                                                                         •   Head of Sharia Business Unit Division
                                                                         •   Head of Marketing Division
                                                                         •   Head of Micro Fiduciary Products Division
                                                                         •   Head of Gold Products Division
                                                                         •   Head of Network and Operations Division
                                                                         •   Head of Fixed Asset Management Division
                                                                         •   Audit Committee
                                                                         •   Risk Monitoring Committee
                                                                         •   Nomination and Remuneration Committee




PT Pegadaian | 2023 Annual Report                                                                                      483
Page 484
Tata Kelola Perusahaan
Corporate Governance




                          Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
            Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
         Tanggal Pelaksanaan                Agenda Rapat                                  Peserta Rapat
  No
         Implementation Date               Meeting Agenda                               Meeting Participant
  8.   20 Juni 2023               •   Pembahasan Kinerja                 •   SEVP Manajemen Risiko
       June 20, 2023                  Perusahaan s.d. bulan Mei          •   SEVP Satuan Pengawasan Intern
                                      2023;                              •   SEVP Transformation Office
                                  •   Pembahasan Profil Risiko bulan     •   Kepala Divisi Manajemen Kinerja Perusahaan
                                      Mei 2023;                          •   Kepala Divisi Akuntansi
                                  •   Pembahasan Hasil Audit SPI         •   Kepala Divisi Perencanaan Strategis
                                      s.d. bulan Mei 2023;               •   Kepala Divisi Tresuri
                                  •   Pembahasan Kinerja Sumber          •   Kepala Divisi Manajemen Risiko, Operasi dan
                                      Daya Manusia s.d. bulan Mei            Korporasi
                                      2023.                              •   Kepala Divisi Risiko Kredit & Asuransi
                                  •   Discussion of Company              •   Kepala Divisi Strategi Human Capital
                                      Performance as of May 2023;        •   Kepala Divisi Budaya Kerja
                                  •   Discussion of Risk Profile for     •   Kepala Divisi Operasional Human Capital
                                      May 2023;                          •   Kepala Divisi Pegadaian Corporate University
                                  •   Discussion of SPI Audit Result     •   Kepala Divisi Kepatuhan
                                      as of May 2023;                    •   Kepala Divisi Penjualan
                                  •   Discussion of Human                •   Kepala Divisi Hubungan Kelembagaan
                                      Resources Performance as of        •   Kepala Divisi Produk Gadai
                                      May 2023.                          •   Kepala Divisi Unit Usaha Syariah
                                                                         •   Kepala Divisi Pemasaran
                                                                         •   Kepala Divisi Produk Mikro Fidusia
                                                                         •   Kepala Divisi Produk Emas
                                                                         •   Kepala Divisi Jaringan dan Operasional
                                                                         •   Kepala Divisi Manajemen Aset Tetap
                                                                         •   Komite Audit
                                                                         •   Komite Pemantau Risiko
                                                                         •   Komite Nominasi dan Remunerasi
                                                                         •   SEVP Risk Management
                                                                         •   SEVP Internal Audit Unit
                                                                         •   SEVP Transformation Office
                                                                         •   Head of Company Performance Management
                                                                             Division
                                                                         •   Head of Accounting Division
                                                                         •   Head of Strategic Planning Division
                                                                         •   Head of Treasury Division
                                                                         •   Head of Risk Management, Operations and
                                                                             Corporate Division
                                                                         •   Head of Credit Risk & Insurance Division
                                                                         •   Head of Human Capital Strategy Division
                                                                         •   Head of Work Culture Division
                                                                         •   Head of Human Capital Operations Division
                                                                         •   Head of Pegadaian Corporate University
                                                                             Division
                                                                         •   Head of Compliance Division
                                                                         •   Head of Sales Division
                                                                         •   Head of Institutional Relations Division
                                                                         •   Head of Pawn Products Division
                                                                         •   Head of Sharia Business Unit Division
                                                                         •   Head of Marketing Division
                                                                         •   Head of Micro Fiduciary Products Division
                                                                         •   Head of Gold Products Division
                                                                         •   Head of Network and Operations Division
                                                                         •   Head of Fixed Asset Management Division
                                                                         •   Audit Committee
                                                                         •   Risk Monitoring Committee
                                                                         •   Nomination and Remuneration Committee
  9.   17 Juli 2023               •   Pembahasan Hal-hal Strategis       •   Direktur Human Capital
       July 17, 2023                  a. Tenaga Outsourcing;             •   Direktur Manajemen Risiko, Legal dan
                                      b. Kaji       Ulang      Proses        Kepatuhan
                                         Operasional di Cabang/          •   Kepala Satuan Pengawasan Intern
                                         UPC, Kecukupan Manajemen        •   Komite Audit
                                         Risiko, dan Strategi Anti       •   Komite Pemantau Risiko
                                         Fraud;                          •   Komite Nominasi dan Remunerasi
                                  •   Hal-hal Strategis Lainnya.         •   Director of Human Capital
                                  •   Discussion of Strategic Matters    •   Director of Risk Management, Legal and
                                      a. Outsourced Staff;                   Compliance
                                      b. Review      of    Operational   •   Head of Internal Audit Unit
                                         Processes      in  Branches/    •   Audit Committee
                                         UPCs, Adequacy of Risk          •   Risk Monitoring Committee
                                         Management, and Anti-           •   Nomination and Remuneration Committee
                                         Fraud Strategy;
                                  •   Other Strategic Matters.




484                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 485
                           Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
             Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
          Tanggal Pelaksanaan                 Agenda Rapat                                Peserta Rapat
  No
          Implementation Date                Meeting Agenda                             Meeting Participant
  10.   18 Juli 2023                •   Pembahasan Kinerja               •   SEVP Manajemen Risiko
        July 18, 2023                   Perusahaan s.d. bulan Juni       •   SEVP Satuan Pengawasan Intern
                                        2023;                            •   SEVP Transformation Office
                                    •   Pembahasan Profil Risiko bulan   •   Kepala Divisi Manajemen Kinerja Perusahaan
                                        Juni 2023;                       •   Kepala Divisi Akuntansi
                                    •   Pembahasan Hasil Audit SPI       •   Kepala Divisi Perencanaan Strategis
                                        s.d. bulan Juni 2023;            •   Kepala Divisi Tresuri
                                    •   Pembahasan Kinerja Sumber        •   Kepala Divisi Manajemen Risiko, Operasi dan
                                        Daya Manusia s.d. bulan Juni         Korporasi
                                        2023.                            •   Kepala Divisi Risiko Kredit & Asuransi
                                    •   Discussion of Company            •   Kepala Divisi Strategi Human Capital
                                        Performance as of June 2023;     •   Kepala Divisi Budaya Kerja
                                    •   Discussion of Risk Profile for   •   Kepala Divisi Operasional Human Capital
                                        June 2023;                       •   Kepala Divisi Pegadaian Corporate University
                                    •   Discussion of SPI Audit Result   •   Kepala Divisi Kepatuhan
                                        as of June 2023;                 •   Kepala Divisi Penjualan
                                    •   Discussion of Human              •   Kepala Divisi Hubungan Kelembagaan
                                        Resources Performance as of      •   Kepala Divisi Produk Gadai
                                        June 2023.                       •   Kepala Divisi Unit Usaha Syariah
                                                                         •   Kepala Divisi Pemasaran
                                                                         •   Kepala Divisi Produk Mikro Fidusia
                                                                         •   Kepala Divisi Produk Emas
                                                                         •   Kepala Divisi Jaringan dan Operasional
                                                                         •   Kepala Divisi Manajemen Aset Tetap
                                                                         •   Komite Audit
                                                                         •   Komite Pemantau Risiko
                                                                         •   Komite Nominasi dan Remunerasi
                                                                         •   SEVP Risk Management
                                                                         •   SEVP Internal Audit Unit
                                                                         •   SEVP Transformation Office
                                                                         •   Head of Company Performance Management
                                                                             Division
                                                                         •   Head of Accounting Division
                                                                         •   Head of Strategic Planning Division
                                                                         •   Head of Treasury Division
                                                                         •   Head of Risk Management, Operations and
                                                                             Corporate Division
                                                                         •   Head of Credit Risk & Insurance Division
                                                                         •   Head of Human Capital Strategy Division
                                                                         •   Head of Work Culture Division
                                                                         •   Head of Human Capital Operations Division
                                                                         •   Head of Pegadaian Corporate University
                                                                             Division
                                                                         •   Head of Compliance Division
                                                                         •   Head of Sales Division
                                                                         •   Head of Institutional Relations Division
                                                                         •   Head of Pawn Products Division
                                                                         •   Head of Sharia Business Unit Division
                                                                         •   Head of Marketing Division
                                                                         •   Head of Micro Fiduciary Products Division
                                                                         •   Head of Gold Products Division
                                                                         •   Head of Network and Operations Division
                                                                         •   Head of Fixed Asset Management Division
                                                                         •   Audit Committee
                                                                         •   Risk Monitoring Committee
                                                                         •   Nomination and Remuneration Committee




PT Pegadaian | 2023 Annual Report                                                                                      485
Page 486
Tata Kelola Perusahaan
Corporate Governance




                           Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
             Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
          Tanggal Pelaksanaan                Agenda Rapat                                 Peserta Rapat
  No
          Implementation Date               Meeting Agenda                              Meeting Participant
  11.   18 Agustus 2023            •   Pembahasan Kinerja                •   SEVP Satuan Pengawasan Intern
        August 18, 2023                Perusahaan s.d. bulan Juli        •   SEVP Transformation Office
                                       2023;                             •   Kepala Divisi Manajemen Kinerja Perusahaan
                                   •   Pembahasan Profil Risiko bulan    •   Kepala Divisi Akuntansi
                                       Juli 2023;                        •   Kepala Divisi Perencanaan Strategis
                                   •   Pembahasan Hasil Audit SPI        •   Kepala Divisi Tresuri
                                       s.d. bulan Juli 2023;             •   Kepala Divisi Manajemen Risiko, Operasi dan
                                   •   Pembahasan Kinerja Sumber             Korporasi
                                       Daya Manusia s.d. bulan Juli      •   Kepala Divisi Risiko Kredit & Asuransi
                                       2023.                             •   Kepala Divisi Strategi Human Capital
                                   •   Discussion of Company             •   Kepala Divisi Budaya Kerja
                                       Performance as of July 2023;      •   Kepala Divisi Operasional Human Capital
                                   •   Discussion of Risk Profile for    •   Kepala Divisi Pegadaian Corporate University
                                       July 2023;                        •   Kepala Divisi Kepatuhan
                                   •   Discussion of SPI Audit Results   •   Kepala Divisi Penjualan
                                       as of July 2023;                  •   Kepala Divisi Hubungan Kelembagaan
                                   •   Discussion of Human               •   Kepala Divisi Produk Gadai
                                       Resources Performance as of       •   Kepala Divisi Unit Usaha Syariah
                                       July 2023.                        •   Kepala Divisi Pemasaran
                                                                         •   Kepala Divisi Produk Mikro Fidusia
                                                                         •   Kepala Divisi Produk Emas
                                                                         •   Kepala Divisi Jaringan dan Operasional
                                                                         •   Kepala Divisi Manajemen Aset Tetap
                                                                         •   Komite Audit
                                                                         •   Komite Pemantau Risiko
                                                                         •   Komite Nominasi dan Remunerasi
                                                                         •   SEVP Internal Audit Unit
                                                                         •   SEVP Transformation Office
                                                                         •   Head of Company Performance Management
                                                                             Division
                                                                         •   Head of Accounting Division
                                                                         •   Head of Strategic Planning Division
                                                                         •   Head of Treasury Division
                                                                         •   Head of Risk Management, Operations and
                                                                             Corporate Division
                                                                         •   Head of Credit Risk & Insurance Division
                                                                         •   Head of Human Capital Strategy Division
                                                                         •   Head of Work Culture Division
                                                                         •   Head of Human Capital Operations Division
                                                                         •   Head of Pegadaian Corporate University
                                                                             Division
                                                                         •   Head of Compliance Division
                                                                         •   Head of Sales Division
                                                                         •   Head of Institutional Relations Division
                                                                         •   Head of Pawn Products Division
                                                                         •   Head of Sharia Business Unit Division
                                                                         •   Head of Marketing Division
                                                                         •   Head of Micro Fiduciary Products Division
                                                                         •   Head of Gold Products Division
                                                                         •   Head of Network and Operations Division
                                                                         •   Head of Fixed Asset Management Division
                                                                         •   Audit Committee
                                                                         •   Risk Monitoring Committee
                                                                         •   Nomination and Remuneration Committee




486                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 487
                           Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
             Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
          Tanggal Pelaksanaan                Agenda Rapat                                 Peserta Rapat
 No
          Implementation Date               Meeting Agenda                              Meeting Participant
  12.   15 September 2023          •   Pembahasan Kinerja                •   SEVP Satuan Pengawasan Intern
        September 15, 2023             Perusahaan s.d. bulan Agustus     •   SEVP Transformation Office
                                       2023;                             •   Kepala Divisi Manajemen Kinerja Perusahaan
                                   •   Pembahasan Profil Risiko bulan    •   Kepala Divisi Akuntansi
                                       Agustus 2023;                     •   Kepala Divisi Perencanaan Strategis
                                   •   Pembahasan Hasil Audit SPI        •   Kepala Divisi Tresuri
                                       s.d. bulan Agustus 2023;          •   Kepala Divisi Manajemen Risiko, Operasi dan
                                   •   Pembahasan Kinerja Sumber             Korporasi
                                       Daya Manusia s.d. bulan           •   Kepala Divisi Risiko Kredit & Asuransi
                                       Agustus 2023.                     •   Kepala Divisi Strategi Human Capital
                                   •   Discussion of Company             •   Kepala Divisi Budaya Kerja
                                       Performance as of August          •   Kepala Divisi Operasional Human Capital
                                       2023;                             •   Kepala Divisi Pegadaian Corporate University
                                   •   Discussion of Risk Profile for    •   Kepala Divisi Kepatuhan
                                       August 2023;                      •   Kepala Divisi Penjualan
                                   •   Discussion of SPI Audit Results   •   Kepala Divisi Hubungan Kelembagaan
                                       as of August 2023;                •   Kepala Divisi Produk Gadai
                                   •   Discussion of Human               •   Kepala Divisi Unit Usaha Syariah
                                       Resources Performance as of       •   Kepala Divisi Pemasaran
                                       August 2023.                      •   Kepala Divisi Produk Mikro Fidusia
                                                                         •   Kepala Divisi Produk Emas
                                                                         •   Kepala Divisi Jaringan dan Operasional
                                                                         •   Kepala Divisi Manajemen Aset Tetap
                                                                         •   Komite Audit
                                                                         •   Komite Pemantau Risiko
                                                                         •   Komite Nominasi dan Remunerasi
                                                                         •   SEVP Internal Audit Unit
                                                                         •   SEVP Transformation Office
                                                                         •   Head of Company Performance Management
                                                                             Division
                                                                         •   Head of Accounting Division
                                                                         •   Head of Strategic Planning Division
                                                                         •   Head of Treasury Division
                                                                         •   Head of Risk Management, Operations and
                                                                             Corporate Division
                                                                         •   Head of Credit Risk & Insurance Division
                                                                         •   Head of Human Capital Strategy Division
                                                                         •   Head of Work Culture Division
                                                                         •   Head of Human Capital Operations Division
                                                                         •   Head of Pegadaian Corporate University
                                                                             Division
                                                                         •   Head of Compliance Division
                                                                         •   Head of Sales Division
                                                                         •   Head of Institutional Relations Division
                                                                         •   Head of Pawn Products Division
                                                                         •   Head of Sharia Business Unit Division
                                                                         •   Head of Marketing Division
                                                                         •   Head of Micro Fiduciary Products Division
                                                                         •   Head of Gold Products Division
                                                                         •   Head of Network and Operations Division
                                                                         •   Head of Fixed Asset Management Division
                                                                         •   Audit Committee
                                                                         •   Risk Monitoring Committee
                                                                         •   Nomination and Remuneration Committee
  13.   6 Oktober 2023             Timeline dan Progress Tindak          •   Direktur Manajemen Risiko, Legal dan
        October 6, 2023            Lanjut FGD Telaah Kasus                   Kepatuhan
                                   Timeline and Progress of the          •   Kepala Satuan Pengawasan Intern
                                   Follow-up of Case Study FGD           •   Komite Audit
                                                                         •   Komite Pemantau Risiko
                                                                         •   Komite Nominasi dan Remunerasi
                                                                         •   Director of Risk Management, Legal and
                                                                             Compliance
                                                                         •   Head of Internal Audit Unit
                                                                         •   Audit Committee
                                                                         •   Risk Monitoring Committee
                                                                         •   Nomination and Remuneration Committee




PT Pegadaian | 2023 Annual Report                                                                                       487
Page 488
Tata Kelola Perusahaan
Corporate Governance




                           Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
             Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
          Tanggal Pelaksanaan                Agenda Rapat                                Peserta Rapat
  No
          Implementation Date               Meeting Agenda                             Meeting Participant
  14.   17 Oktober 2023            Pembahasan Usulan Rancangan          •   Kepala Divisi Perencanaan Strategis
        October 17, 2023           Rencana Jangka Panjang               •   Kepala Divisi Project Management Office dan
                                   Perusahaan (RJPP) Tahun 2024-            Manajemen Perubahan
                                   2028 dan Rencana Kerja dan           •   Kepala Divisi Manajemen Risiko, Operasi dan
                                   Anggaran Perusahaan (RKAP)               Korporasi
                                   Tahun 2024 PT Pegadaian              •   Komite Audit
                                   Discussion of the Proposed Draft     •   Komite Pemantau Risiko
                                   Company Long Term Plan (RJPP)        •   Komite Nominasi dan Remunerasi
                                   for 2024-2028 and the Company        •   Head of Strategic Planning Division
                                   Work Plan and Budget (RKAP) for      •   Head of the Project Management Office and
                                   2024 PT Pegadaian                        Change Management Division
                                                                        •   Head of Risk Management, Operations and
                                                                            Corporate Division
                                                                        •   Audit Committee
                                                                        •   Risk Monitoring Committee
                                                                        •   Nomination and Remuneration Committee
  15.   18 Oktober 2023            •   Pembahasan Hasil Audit SPI       •   Kepala Satuan Pengawasan Intern
        October 18, 2023               s.d. bulan September 2023        •   Komite Audit
                                   •   Hal-hal Strategis Lainnya        •   Komite Pemantau Risiko
                                   •   Discussion of SPI Audit Result   •   Komite Nominasi dan Remunerasi
                                       as of September 2023             •   Head of Internal Audit Unit
                                   •   Other Strategic Matters          •   Audit Committee
                                                                        •   Risk Monitoring Committee
                                                                        •   Nomination and Remuneration Committee




488                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 489
                          Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
            Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
          Tanggal Pelaksanaan                 Agenda Rapat                                 Peserta Rapat
  No
          Implementation Date                Meeting Agenda                              Meeting Participant
  16.   20 Oktober 2023             •   Pembahasan Kinerja                •   SEVP Transformation Office
        October 20, 2023                Perusahaan s.d. bulan             •   Kepala Divisi Manajemen Kinerja Perusahaan
                                        September 2023;                   •   Kepala Divisi Akuntansi
                                    •   Pembahasan Profil Risiko bulan    •   Kepala Divisi Perencanaan Strategis
                                        September 2023;                   •   Kepala Divisi Tresuri
                                    •   Pembahasan Kinerja Sumber         •   Kepala Divisi Manajemen Risiko, Operasi dan
                                        Daya Manusia s.d. bulan               Korporasi
                                        September 2023.                   •   Kepala Divisi Risiko Kredit & Asuransi
                                    •   Discussion of Company             •   Kepala Divisi Strategi Human Capital
                                        Performance as of September       •   Kepala Divisi Budaya Kerja
                                        2023;                             •   Kepala Divisi Operasional Human Capital
                                    •   Discussion of Risk Profile for    •   Kepala Divisi Pegadaian Corporate University
                                        September 2023;                   •   Kepala Divisi Kepatuhan
                                    •   Discussion of Human               •   Kepala Divisi Penjualan
                                        Resources Performance as of       •   Kepala Divisi Hubungan Kelembagaan
                                        September 2023.                   •   Kepala Divisi Produk Gadai
                                                                          •   Kepala Divisi Unit Usaha Syariah
                                                                          •   Kepala Divisi Pemasaran
                                                                          •   Kepala Divisi Produk Mikro Fidusia
                                                                          •   Kepala Divisi Produk Emas
                                                                          •   Kepala Divisi Jaringan dan Operasional
                                                                          •   Kepala Divisi Manajemen Aset Tetap
                                                                          •   Komite Audit
                                                                          •   Komite Pemantau Risiko
                                                                          •   Komite Nominasi dan Remunerasi
                                                                          •   SEVP Transformation Office
                                                                          •   Head of Company Performance Management
                                                                              Division
                                                                          •   Head of Accounting Division
                                                                          •   Head of Strategic Planning Division
                                                                          •   Head of Treasury Division
                                                                          •   Head of Risk Management, Operations and
                                                                              Corporate Division
                                                                          •   Head of Credit Risk & Insurance Division
                                                                          •   Head of Human Capital Strategy Division
                                                                          •   Head of Work Culture Division
                                                                          •   Head of Human Capital Operations Division
                                                                          •   Head of Pegadaian Corporate University
                                                                              Division
                                                                          •   Head of Compliance Division
                                                                          •   Head of Sales Division
                                                                          •   Head of Institutional Relations Division
                                                                          •   Head of Pawn Products Division
                                                                          •   Head of Sharia Business Unit Division
                                                                          •   Head of Marketing Division
                                                                          •   Head of Micro Fiduciary Products Division
                                                                          •   Head of Gold Products Division
                                                                          •   Head of Network and Operations Division
                                                                          •   Head of Fixed Asset Management Division
                                                                          •   Audit Committee
                                                                          •   Risk Monitoring Committee
                                                                          •   Nomination and Remuneration Committee
  17.   10 November 2023            •   Pembahasan Evaluasi Produk        •   Direktur Manajemen Risiko, Legal dan
        November 10, 2023               Gadai Efek dan Pencegahan             Kepatuhan
                                        NPL Berulang                      •   Kepala Divisi Produk Gadai
                                    •   Pembahasan Temuan yang            •   Kepala Divisi Manajemen Risiko, Operasi dan
                                        Material dari Pemeriksaan OJK         Korporasi
                                        Tahun 2023                        •   Kepala Satuan Pengawasan Intern
                                    •   Discussion on Evaluation of       •   Komite Pemantau Risiko
                                        Securities Pawn Products and      •   Director of Risk Management, Legal and
                                        Prevention of Recurring NPLs          Compliance
                                    •   Discussion of Material Findings   •   Head of Pawn Products Division
                                        from the OJK Audit in 2023        •   Head of Risk Management, Operations and
                                                                              Corporate Division
                                                                          •   Head of Internal Audit Unit
                                                                          •   Risk Monitoring Committee




PT Pegadaian | 2023 Annual Report                                                                                       489
Page 490
Tata Kelola Perusahaan
Corporate Governance




                          Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
            Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
          Tanggal Pelaksanaan               Agenda Rapat                                 Peserta Rapat
  No
          Implementation Date              Meeting Agenda                              Meeting Participant
  18.   14 November 2023          •   Pembahasan Hasil Temuan           •   Kepala Satuan Pengawasan Intern
        November 14, 2023             yang Material dari Pemeriksaan    •   Kepala Divisi Manajemen Risiko, Operasi dan
                                      OJK Tahun 2023                        Korporasi
                                  •   Pembahasan Evaluasi Produk        •   Kepala Divisi Risiko Kredit dan Asuransi
                                      Gadai Efek dan Pencegahan         •   Kepala Divisi Legal
                                      NPL Berulang                      •   Kepala Divisi Kepatuhan
                                  •   Discussion of Material Findings   •   Kepala Divisi Produk Gadai
                                      from the OJK Audit in 2023        •   Kepala Divisi Jaringan dan Operasional
                                  •   Discussion on Evaluation of       •   Kepala Divisi Manajemen Data TI
                                      Securities Pawn Products and      •   Kepala Divisi Pengembangan Aplikasi TI
                                      Prevention of Recurring NPLs      •   Kepala Divisi Operasional Human Capital
                                                                        •   Kepala Divisi Manajemen Aset Tetap
                                                                        •   Kepala Divisi Akuntansi
                                                                        •   Komite Pemantau Risiko
                                                                        •   Komite Audit
                                                                        •   Head of Internal Audit Unit
                                                                        •   Head of Risk Management, Operations and
                                                                            Corporate Division
                                                                        •   Head of Credit Risk and Insurance Division
                                                                        •   Head of Legal Division
                                                                        •   Head of Compliance Division
                                                                        •   Head of Pawn Products Division
                                                                        •   Head of Network and Operations Division
                                                                        •   Head of IT Data Management Division
                                                                        •   Head of IT Application Development Division
                                                                        •   Head of Human Capital Operations Division
                                                                        •   Head of Fixed Asset Management Division
                                                                        •   Head of Accounting Division
                                                                        •   Risk Monitoring Committee
                                                                        •   Audit Committee
  19.   17 November 2023          •   Pembahasan Hasil Audit SPI        •   Kepala Satuan Pengawasan Intern
        November 17, 2023             s.d. Oktober 2023                 •   Komite Audit
                                  •   Hal-hal Strategis Lainnya         •   Komite Pemantau Risiko
                                  •   Discussion of SPI Audit Result    •   Komite Nominasi dan Remunerasi
                                      as of October 2023                •   Head of Internal Audit Unit
                                  •   Other Strategic Matters           •   Audit Committee
                                                                        •   Risk Monitoring Committee
                                                                        •   Nomination and Remuneration Committee




490                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 491
                          Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
            Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
          Tanggal Pelaksanaan                 Agenda Rapat                                Peserta Rapat
  No
          Implementation Date                Meeting Agenda                             Meeting Participant
  20.   23 November 2023            •   Pembahasan Kinerja               •   SEVP Transformation Office
        November 23, 2023               Perusahaan s.d. bulan Oktober    •   Kepala Divisi Manajemen Kinerja Perusahaan
                                        2023;                            •   Kepala Divisi Akuntansi
                                    •   Pembahasan Profil Risiko bulan   •   Kepala Divisi Perencanaan Strategis
                                        Oktober 2023;                    •   Kepala Divisi Tresuri
                                    •   Pembahasan Kinerja Sumber        •   Kepala Divisi Manajemen Risiko, Operasi dan
                                        Daya Manusia s.d. bulan              Korporasi
                                        Oktober 2023.                    •   Kepala Divisi Risiko Kredit & Asuransi
                                    •   Discussion of Company            •   Kepala Divisi Strategi Human Capital
                                        Performance as of October        •   Kepala Divisi Budaya Kerja
                                        2023;                            •   Kepala Divisi Operasional Human Capital
                                    •   Discussion of Risk Profile for   •   Kepala Divisi Pegadaian Corporate University
                                        October 2023;                    •   Kepala Divisi Kepatuhan
                                    •   Discussion of Human              •   Kepala Divisi Penjualan
                                        Resources Performance as of      •   Kepala Divisi Hubungan Kelembagaan
                                        October 2023.                    •   Kepala Divisi Produk Gadai
                                                                         •   Kepala Divisi Unit Usaha Syariah
                                                                         •   Kepala Divisi Pemasaran
                                                                         •   Kepala Divisi Produk Mikro Fidusia
                                                                         •   Kepala Divisi Produk Emas
                                                                         •   Kepala Divisi Jaringan dan Operasional
                                                                         •   Kepala Divisi Manajemen Aset Tetap
                                                                         •   Komite Audit
                                                                         •   Komite Pemantau Risiko
                                                                         •   Komite Nominasi dan Remunerasi
                                                                         •   SEVP Transformation Office
                                                                         •   Head of Company Performance Management
                                                                             Division
                                                                         •   Head of Accounting Division
                                                                         •   Head of Strategic Planning Division
                                                                         •   Head of Treasury Division
                                                                         •   Head of Risk Management, Operations and
                                                                             Corporate Division
                                                                         •   Head of Credit Risk & Insurance Division
                                                                         •   Head of Human Capital Strategy Division
                                                                         •   Head of Work Culture Division
                                                                         •   Head of Human Capital Operations Division
                                                                         •   Head of Pegadaian Corporate University
                                                                             Division
                                                                         •   Head of Compliance Division
                                                                         •   Head of Sales Division
                                                                         •   Head of Institutional Relations Division
                                                                         •   Head of Pawn Products Division
                                                                         •   Head of Sharia Business Unit Division
                                                                         •   Head of Marketing Division
                                                                         •   Head of Micro Fiduciary Products Division
                                                                         •   Head of Gold Products Division
                                                                         •   Head of Network and Operations Division
                                                                         •   Head of Fixed Asset Management Division
                                                                         •   Audit Committee
                                                                         •   Risk Monitoring Committee
                                                                         •   Nomination and Remuneration Committee
  21.   18 Desember 2023            •   Pembahasan Hasil Audit SPI       •   Kepala Satuan Pengawasan Intern
        December 18, 2023               s.d. November 2023               •   Komite Audit
                                    •   Hal-hal strategis lainnya        •   Komite Pemantau Risiko
                                    •   Discussion of SPI Audit Result   •   Komite Nominasi dan Remunerasi
                                        as of November 2023              •   Head of Internal Audit Unit
                                    •   Other strategic matters          •   Audit Committee
                                                                         •   Risk Monitoring Committee
                                                                         •   Nomination and Remuneration Committee




PT Pegadaian | 2023 Annual Report                                                                                       491
Page 492
Tata Kelola Perusahaan
Corporate Governance




                          Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
            Table of Coordination Meetings where the Attendance of the Board of Commissioners is Optional
          Tanggal Pelaksanaan                Agenda Rapat                               Peserta Rapat
  No
          Implementation Date               Meeting Agenda                            Meeting Participant
  22.   18 Desember 2023          •   Pembahasan CKPN                  •   Kepala Satuan Pengawasan Intern
        December 18, 2023         •   Hal-hal strategis lainnya        •   Kepala Divisi Akuntansi
                                  •   Discussion on CKPN               •   Komite Audit
                                  •   Other strategic matters          •   Bp. Humbul Kristiawan, Anggota Komite
                                                                           Pemantau Risiko
                                                                       •   Bp. Charles R. Vorst, Anggota Komite
                                                                           Pemantau Risiko
                                                                       •   Head of Internal Audit Unit
                                                                       •   Head of Accounting Division
                                                                       •   Audit Committee
                                                                       •   Humbul Kristiawan, Member of the Risk
                                                                           Monitoring Committee
                                                                       •   Charles R. Vorst, Member of the Risk
                                                                           Monitoring Committee
  23.   19 Desember 2023          •   Pembahasan Kinerja               •   SEVP Transformation Office
        December 19, 2023             Perusahaan s.d. bulan            •   Kepala Divisi Manajemen Kinerja Perusahaan
                                      November 2023;                   •   Kepala Divisi Akuntansi
                                  •   Pembahasan Profil Risiko bulan   •   Kepala Divisi Perencanaan Strategis
                                      November 2023;                   •   Kepala Divisi Tresuri
                                  •   Pembahasan Kinerja Sumber        •   Kepala Divisi Manajemen Risiko, Operasi dan
                                      Daya Manusia s.d. bulan              Korporasi
                                      November 2023.                   •   Kepala Divisi Risiko Kredit & Asuransi
                                  •   Discussion of Company            •   Kepala Divisi Strategi Human Capital
                                      Performance as of November       •   Kepala Divisi Budaya Kerja
                                      2023;                            •   Kepala Divisi Operasional Human Capital
                                  •   Discussion of Risk Profile for   •   Kepala Divisi Pegadaian Corporate University
                                      November 2023;                   •   Kepala Divisi Kepatuhan
                                  •   Discussion of Human              •   Kepala Divisi Penjualan
                                      Resources Performance as of      •   Kepala Divisi Hubungan Kelembagaan
                                      November 2023.                   •   Kepala Divisi Produk Gadai
                                                                       •   Kepala Divisi Unit Usaha Syariah
                                                                       •   Kepala Divisi Pemasaran
                                                                       •   Kepala Divisi Produk Mikro Fidusia
                                                                       •   Kepala Divisi Produk Emas
                                                                       •   Kepala Divisi Jaringan dan Operasional
                                                                       •   Kepala Divisi Manajemen Aset Tetap
                                                                       •   Komite Audit
                                                                       •   Komite Pemantau Risiko
                                                                       •   Komite Nominasi dan Remunerasi
                                                                       •   SEVP Transformation Office
                                                                       •   Head of Company Performance Management
                                                                           Division
                                                                       •   Head of Accounting Division
                                                                       •   Head of Strategic Planning Division
                                                                       •   Head of Treasury Division
                                                                       •   Head of Risk Management, Operations and
                                                                           Corporate Division
                                                                       •   Head of Credit Risk & Insurance Division
                                                                       •   Head of Human Capital Strategy Division
                                                                       •   Head of Work Culture Division
                                                                       •   Head of Human Capital Operations Division
                                                                       •   Head of Pegadaian Corporate University
                                                                           Division
                                                                       •   Head of Compliance Division
                                                                       •   Head of Sales Division
                                                                       •   Head of Institutional Relations Division
                                                                       •   Head of Pawn Products Division
                                                                       •   Head of Sharia Business Unit Division
                                                                       •   Head of Marketing Division
                                                                       •   Head of Micro Fiduciary Products Division
                                                                       •   Head of Gold Products Division
                                                                       •   Head of Network and Operations Division
                                                                       •   Head of Fixed Asset Management Division
                                                                       •   Audit Committee
                                                                       •   Risk Monitoring Committee
                                                                       •   Nomination and Remuneration Committee




492                                                                               Laporan Tahunan 2023 | PT Pegadaian
Page 493
Tingkat kehadiran anggota Komite Pemantau Risiko                          The level of attendance of Risk Monitoring Committee
dalam rapat adalah sebagai berikut:                                       members at meetings is as follows:

                                                                                          Jumlah Rapat
                                     Nama                                 Jabatan                             Kehadiran    % Kehadiran
     No                                                                                    Number of
                                     Name                                 Position                            Attendance   Attendance
                                                                                            Meetings
                                                                       Ketua
 1            Makmur Keliat                                                               28                28             100%
                                                                       Chairman
                                                                       Anggota
 2            Yudi Priambodo P.                                                           51                51             100%
                                                                       Member
                                                                       Anggota
 3            Umiyatun Hayati Triastuti                                                   51                51             100%
                                                                       Member
                                                                       Anggota
 4            Sudarto                                                                     25                25             100%
                                                                       Member
                                                                       Anggota
 5            Humbul Kristiawan                                                           51                51             100%
                                                                       Member
                                                                       Anggota
 6            Charles R. Vorst                                                            51                51             100%
                                                                       Member

 *Perbedaan jumlah rapat disebabkan Dewan Komisaris turut hadir pada Rapat yang bersifat opsional.
 *The difference in the number of meetings is due to the Board of Commissioners also attending the optional meeting.



Keputusan yang diambil dalam rapat Komite                                 Decisions taken at the Risk Monitoring Committee
Pemantau Risiko telah dicatat dan didokumentasikan                        meeting have been properly recorded and
dengan baik dalam risalah rapat Komite Pemantau                           documented in the minutes of the Risk Monitoring
Risiko. Risalah rapat ditandatangani oleh ketua rapat                     Committee meeting. The minutes of the meeting are
dan didistribusikan kepada semua anggota Komite                           signed by the chairman of the meeting and distributed
Pemantau Risiko yang menghadiri rapat maupun                              to all members of the Risk Monitoring Committee who
tidak. Perbedaan pendapat (dissenting opinion) yang                       attend the meeting or not. Differences of opinion
terjadi dalam rapat akan dicantumkan dalam risalah                        (dissenting opinions) that occur at the meeting will be
rapat disertai alasan mengenai perbedaan pendapat.                        included in the minutes of the meeting along with the
                                                                          reasons for the difference of opinion.



Laporan Pelaksanaan Tugas Tahun 2023                                      2023 Duties Implementation Report

Sesuai dengan laporan Komite Pemantau Risiko yang                         In accordance with the Risk Monitoring Committee
disampaikan kepada Dewan Komisaris, pelaksanaan                           report submitted to the Board of Commissioners, the
tugas yang telah dilakukan Komite Pemantau Risiko                         implementation of the duties carried out by the Risk
selama tahun 2023, adalah sebagai berikut:                                Monitoring Committee during 2023 is as follows:


1.    Tanggapan dan Rekomendasi kepada Dewan                              1.   Responses and Recommendations to the Board of
      Komisaris                                                                Commissioners
      Selama tahun 2023, Komite Pemantau Risiko telah                          During 2023, the Risk Monitoring Committee has
      memberikan tanggapan, laporan, telaahan dan                              provided responses, reports, studies and input to
      masukan kepada Dewan Komisaris, antara lain:                             the Board of Commissioners, including:



                   Nomor & Tanggal Surat            Kepada                                           Perihal
          No
                    Letter Number & Date              To                                             Subject
                                                                     Permohonan Tanda Tangan Dewan Komisaris mengenai
                                               Dewan
                  S-01/DK.GD/KPR/04/2023                             Ketidakterlibatan dalam Suatu Perkara di Badan Peradilan dan
                                               Komisaris
          1       11 April 2023                                      Arbitrase
                                               Board of
                  April 11, 2023                                     Request for Signature of the Board of Commissioners regarding
                                               Commissioners
                                                                     Non-Involvement in a Case at the Judicial and Arbitration Body
                                               Dewan                 Permintaan Status Terkini Penyerapan Belanja Modal (Capex) PT
                  S-02/DK.GD/KPR/05/2023
                                               Komisaris             Pegadaian Tahun 2023
          2       19 Mei 2023
                                               Board of              Request for Latest Status of PT Pegadaian's Capital Expenditure
                  May 19, 2023
                                               Commissioners         (Capex) Absorption in 2023




PT Pegadaian | 2023 Annual Report                                                                                                  493
Page 494
Tata Kelola Perusahaan
Corporate Governance




                   Nomor & Tanggal Surat               Kepada                                          Perihal
           No
                    Letter Number & Date                 To                                            Subject
                                                    Dewan              Permintaan Status Terkini Penyelesaian Transaksi Pelepasan
                 S-03/DK.GD/KPR/05/2023
                                                    Komisaris          Aset Hotel ex Milik PT Pesonna Indonesia Jaya
           3     19 Mei 2023
                                                    Board of           Request for Latest Status of Completion of Hotel Asset Disposal
                 May 19, 2023
                                                    Commissioners      Transactions ex-owned by PT Pesonna Indonesia Jaya
                                                                       Tanggapan Komite Pemantau Risiko Atas Permohonan
                                                                       Persetujuan Dewan Komisaris PT Pegadaian atas Pedoman
                                                    Dewan
                 S-05/DK.GD/KPR/08/2023                                Penerapan Program APU, PPT, dan PPPSPM
                                                    Komisaris
           4     14 Agustus 2023                                       Response of the Risk Monitoring Committee to the Request for
                                                    Board of
                 August 14, 2023                                       Approval from the Board of Commissioners of PT Pegadaian
                                                    Commissioners
                                                                       regarding the Guidelines for Implementing the APU, PPT and
                                                                       PPPSPM Programs
                                                                       Review Komite Pemantau Risiko atas Permohonan Persetujuan
                                                    Dewan              Dewan Komisaris atas Rencana Aksi Keuangan Berkelanjutan PT
                 S-06/DK.GD/KPR/11/2023
                                                    Komisaris          Pegadaian Tahun 2024
           5     29 November 2023
                                                    Board of           Review of the Risk Monitoring Committee on the Board of
                 November 29, 2023
                                                    Commissioners      Commissioners' Approval Request for PT Pegadaian's 2024
                                                                       Sustainable Financial Action Plan



       Selain hal tersebut di atas, Komite Pemantau                            Apart from the above, the Risk Monitoring
       Risiko bersama dengan Komite Audit serta Komite                         Committee together with the Audit Committee
       Nominasi & Remunerasi juga membuat dan                                  and the Nomination & Remuneration Committee
       menyampaikan kajian, rekomendasi, masukan atau                          also make and submit studies, recommendations,
       pendapat kepada Dewan Komisaris, melalui surat                          input or opinions to the Board of Commissioners,
       bersama sebagaimana disampaikan pada bagian                             through joint letter as submitted to the Audit
       Komite Audit.                                                           Committee.


2. Kunjungan Kerja Komite Pemantau Risiko                                  2. Risk Monitoring Committee Work Visit
   Dalam rangka memberikan motivasi kepada                                    In order to provide motivation to all Company
   seluruh unit Perseroan dan untuk mendapatkan                               units and to obtain information, clarification and
   informasi, klarifikasi dan gambaran atas kemajuan/                         an overview of progress/developments as well as
   perkembangan serta permasalahan yang dihadapi                              problems encountered by regions and branches,
   wilayah dan cabang, komite melakukan kunjungan                             the committee visits regions and branches with
   ke wilayah dan cabang atas persetujuan dari Dewan                          approval from the Board of Commissioners. In
   Komisaris. pada tahun 2023, jumlah kunjungan                               2023, the number of working visits to Regional/
   kerja ke Kantor Wilayah/Cabang yang dilakukan                              Branch Offices carried out by the Risk Monitoring
   oleh Komite Pemantau Risiko sebagai berikut:                               Committee is as follows:


                                               Tabel Kunjungan Kerja Komite Pemantau Risiko 2023
                                               Table of 2023 Risk Monitoring Committee Work Visits

                 Nama              Tanggal                  Tujuan                                   Dalam Rangka
      No
                 Name               Date                   Objective                                   Regarding

 1.            Makmur    19 Januari 2023                 Kanwil X       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah X
               Keliat    January 19, 2023                Bandung        Bandung
                                                                        Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                        X Bandung

                         30 Januari s.d. 03 Februari     Area Gunung    Kunjungan Kerja Dewan Komisaris ke Wilayah Area Gunung Sitoli dan
                         2023                            Sitoli dan     Banda Aceh Kanwil I Medan
                         January 30 to February 3,       Banda Aceh     Board of Commissioners Working Visit to the Gunung Sitoli Area and
                         2023                                           Banda Aceh Regional Office I Medan

                         13 s.d. 15 Februari 2023        Solo           Menghadiri Undangan Rapat Kerja Nasional Satuan Pengawasan Intern
                         February 13-15, 2023                           (SPI) PT Pegadaian Tahun 2023 di Solo serta Monitoring Implementasi
                                                                        Holding Ultra Mikro (Outlet SenyuM) dan Kunjungan Kerja ke Outlet
                                                                        Pegadaian dan Pengelolaan UMKM di Area Kanwil XI Semarang
                                                                        Attending the Invitation to the 2023 PT Pegadaian Internal Audit
                                                                        Unit (SPI) National Work Meeting in Solo as well as Monitoring the
                                                                        Implementation of Ultra Micro Holding (Outlet SenyuM) and Working
                                                                        Visits to Pegadaian Outlets and MSME Management in the Regional
                                                                        Office Area XI Semarang




494                                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 495
                                         Tabel Kunjungan Kerja Komite Pemantau Risiko 2023
                                         Table of 2023 Risk Monitoring Committee Work Visits

         Nama               Tanggal                 Tujuan                                     Dalam Rangka
  No
         Name                Date                  Objective                                     Regarding

                  17 Februari 2023               Kanwil VI       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VI
                  February 17, 2023              Makassar        Makassar
                                                                 Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                 VI Makassar

                  10 Maret 2023                  Kanwil III      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah III
                  March 10, 2023                 Palembang       Palembang
                                                                 Virtual Working Visit of the Board of Commissioners to Palembang
                                                                 Regional Office III

                  14 April 2023                  Kanwil XI       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah XI
                  April 14, 2023                 Semarang        Semarang
                                                                 Virtual Working Visit of the Board of Commissioners to Semarang Region
                                                                 XI Office

                  04 Juli 2023                   Kanwil V        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah V
                  July 04, 2023                  Manado          Manado
                                                                 Virtual Working Visit of the Board of Commissioners to Manado Regional
                                                                 Office V

                  25 s.d. 29 Juli 2023           Kantor Area     Kunjungan Kerja Dewan Komisaris ke Kantor Wilayah V Manado PT
                  July 25-29, 2023               Halmahera       Pegadaian:
                                                 dan Papua       Kantor Area Halmahera
                                                                 Kantor Area Papua
                                                                 Board of Commissioners Working Visit to PT Pegadaian Region V
                                                                 Manado Office:
                                                                 Halmahera Area Office
                                                                 Papua Area Office

                  28 Juli 2023                   Kanwil II       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II
                  July 28, 2023                  Pekanbaru       Pekanbaru
                                                                 Virtual Working Visit of the Board of Commissioners to Pekanbaru
                                                                 Regional Office II

                  31 Agustus s.d. 02             Kantor XI       Menghadiri Undangan Exit Meeting Audit pada Kantor Wilayah XI
                  September 2023                 Semarang        Semarang oleh KAP Purwantono, Sungkono & Surja (EY)
                  August 31 to September                         Attended the Audit Exit Meeting Invitation at Semarang Region XI Office
                  2, 2023                                        by KAP Purwantono, Sungkono & Surja (EY)

                  08 September 2023              Kanwil IV       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IV
                  September 8, 2023              Balikpapan      Balikpapan
                                                                 Virtual Working Visit of the Board of Commissioners to the Balikpapan
                                                                 Region IV Office

                  11 s.d. 13 September 2023      Kanwil I        Menghadiri Undangan Exit Meeting Audit pada Kantor Wilayah I Medan
                  September 11-13, 2023          Medan           oleh KAP Purwantono, Sungkoro & Surja (EY) serta kunjungan kerja ke
                                                                 outlet Pegadaian di Kantor Wilayah I Medan
                                                                 Attended the Audit Exit Meeting Invitation at the Medan Regional Office
                                                                 I by KAP Purwantono, Sungkoro & Surja (EY) as well as a working visit to
                                                                 the Pegadaian outlet at the Medan Regional I Office

                  28 s.d. 30 September 2023      Malang          Menghadiri Rapat Koordinasi Dewan Komisaris dan Direksi PT Pegadaian
                  September 28-30, 2023                          Tahun 2023
                                                                 Attend the Coordination Meeting of the Board of Commissioners and
                                                                 Board of Directors of PT Pegadaian in 2023

                  19 Oktober 2023                Kanwil XII      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II
                  October 19, 2023               Surabaya        Surabaya
                                                                 Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                 II Surabaya

                  31 Oktober 2023                Kanwil I        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah I
                  October 31, 2023               Medan           Medan
                                                                 Virtual Working Visit of the Board of Commissioners to Medan Regional
                                                                 I Office

                  24 November 2023               Kanwil VIII     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VIII
                  November 24, 2023              Jakarta 1       Jakarta 1
                                                                 Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                 VIII Jakarta 1

                  14 Desember 2023               Kanwil IX       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IX
                  December 14, 2023              Jakarta 2       Jakarta 2
                                                                 Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                 IX Jakarta 2

                  27 Desember 2023               Kanwil VII      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VII
                  December 27, 2023              Denpasar        Denpasar
                                                                 Virtual Working Visit of the Board of Commissioners to Denpasar Region
                                                                 VII Office




PT Pegadaian | 2023 Annual Report                                                                                                       495
Page 496
Tata Kelola Perusahaan
Corporate Governance




                                          Tabel Kunjungan Kerja Komite Pemantau Risiko 2023
                                          Table of 2023 Risk Monitoring Committee Work Visits

         Nama                Tanggal                 Tujuan                                     Dalam Rangka
  No
         Name                 Date                  Objective                                     Regarding

 2.    Yudi        19 Januari 2023                Kanwil X        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah X
       Priambodo   January 19, 2023               Bandung         Bandung
       P.                                                         Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                  X Bandung


                   13 s.d. 15 Februari 2023       Solo            Menghadiri Undangan Rapat Kerja Nasional Satuan Pengawasan Intern
                   February 13-15, 2023                           (SPI) PT Pegadaian Tahun 2023 di Solo serta Monitoring Implementasi
                                                                  Holding Ultra Mikro (Outlet SenyuM) dan Kunjungan Kerja ke Outlet
                                                                  Pegadaian dan Pengelolaan UMKM di Area Kanwil XI Semarang
                                                                  Attending the Invitation to the 2023 PT Pegadaian Internal Audit
                                                                  Unit (SPI) National Work Meeting in Solo as well as Monitoring the
                                                                  Implementation of Ultra Micro Holding (Outlet SenyuM) and Working
                                                                  Visits to Pegadaian Outlets and MSME Management in the Regional
                                                                  Office Area XI Semarang

                   17 Februari 2023               Kanwil VI       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VI
                   February 17, 2023              Makassar        Makassar
                                                                  Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                  VI Makassar

                   10 Maret 2023                  Kanwil III      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah III
                   March 10, 2023                 Palembang       Palembang
                                                                  Virtual Working Visit of the Board of Commissioners to Palembang
                                                                  Regional Office III

                   14 April 2023                  Kanwil XI       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah XI
                   April 14, 2023                 Semarang        Semarang
                                                                  Virtual Working Visit of the Board of Commissioners to Semarang Region
                                                                  XI Office

                   04 Juli 2023                   Kanwil V        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah V
                   July 04, 2023                  Manado          Manado
                                                                  Virtual Working Visit of the Board of Commissioners to Manado Regional
                                                                  Office V

                   04 s.d. 07 Juli 2023           Yogyakarta      Menghadiri Upacara Pengukuhan Wisudawan QIA dan Konferensi Auditor
                   July 4-7, 2023                                 Internal 2023 serta Kunjungan Kerja ke Outlet Pegadaian di Yogyakarta
                                                                  area Kanwil XI Semarang
                                                                  Attended the Inauguration Ceremony for QIA Graduates and the 2023
                                                                  Internal Auditor Conference as well as a Work Visit to the Pegadaian
                                                                  Outlet in Yogyakarta, Regional Office XI Semarang area

                   25 s.d. 29 Juli 2023           Kantor Area     Kunjungan Kerja Dewan Komisaris ke Kantor Wilayah V Manado PT
                   July 25-29, 2023               Halmahera       Pegadaian:
                                                  dan Papua       Kantor Area Halmahera
                                                                  Kantor Area Papua
                                                                  Board of Commissioners Working Visit to PT Pegadaian Region V
                                                                  Manado Office:
                                                                  Halmahera Area Office
                                                                  Papua Area Office

                   28 Juli 2023                   Kanwil II       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II
                   July 28, 2023                  Pekanbaru       Pekanbaru
                                                                  Virtual Working Visit of the Board of Commissioners to Pekanbaru
                                                                  Regional Office II

                   08 September 2023              Kanwil IV       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IV
                   September 8, 2023              Balikpapan      Balikpapan
                                                                  Virtual Working Visit of the Board of Commissioners to the Balikpapan
                                                                  Region IV Office

                   11 s.d. 13 September 2023      Kanwil I        Menghadiri Undangan Exit Meeting Audit pada Kantor Wilayah I Medan
                   September 11-13, 2023          Medan           oleh KAP Purwantono, Sungkoro & Surja (EY) serta kunjungan kerja ke
                                                                  outlet Pegadaian di Kantor Wilayah I Medan
                                                                  Attended the Audit Exit Meeting Invitation at the Medan Regional Office
                                                                  I by KAP Purwantono, Sungkoro & Surja (EY) as well as a working visit to
                                                                  the Pegadaian outlet at the Medan Regional I Office

                   25 s.d. 26 September 2023      Kanwil IV       Menghadiri Undangan Exit Meeting Audit pada Kantor Wilayah
                   September 25-26, 2023          Balikpapan      IV Balikpapan oleh KAP Purwantono, Sungkoro & Surja (EY) serta
                                                                  kunjungan kerja ke outlet Pegadaian di Kantor Wilayah IV Balikpapan
                                                                  Attended the Audit Exit Meeting Invitation at the Balikpapan Region IV
                                                                  Office by KAP Purwantono, Sungkoro & Surja (EY) as well as a working
                                                                  visit to the Pegadaian outlet at the Balikpapan Region IV Office

                   28 s.d. 30 September 2023      Malang          Menghadiri Rapat Koordinasi Dewan Komisaris dan Direksi PT Pegadaian
                   September 28-30, 2023                          Tahun 2023
                                                                  Attend the Coordination Meeting of the Board of Commissioners and
                                                                  Board of Directors of PT Pegadaian in 2023

                   19 Oktober 2023                Kanwil XII      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II
                   October 19, 2023               Surabaya        Surabaya
                                                                  Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                  II Surabaya




496                                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 497
                                         Tabel Kunjungan Kerja Komite Pemantau Risiko 2023
                                         Table of 2023 Risk Monitoring Committee Work Visits

         Nama                Tanggal                Tujuan                                     Dalam Rangka
  No
         Name                 Date                 Objective                                     Regarding

                   31 Oktober 2023               Kanwil I        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah I
                   October 31, 2023              Medan           Medan
                                                                 Virtual Working Visit of the Board of Commissioners to Medan Regional
                                                                 I Office

                   24 November 2023              Kanwil VIII     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VIII
                   November 24, 2023             Jakarta 1       Jakarta 1
                                                                 Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                 VIII Jakarta 1

                   14 Desember 2023              Kanwil IX       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IX
                   December 14, 2023             Jakarta 2       Jakarta 2
                                                                 Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                 IX Jakarta 2

                   27 Desember 2023              Kanwil VII      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VII
                   December 27, 2023             Denpasar        Denpasar
                                                                 Virtual Working Visit of the Board of Commissioners to Denpasar Region
                                                                 VII Office

 3.    Umiyatun    19 Januari 2023               Kanwil X        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah X
       Hayati      January 19, 2023              Bandung         Bandung
       Triastuti                                                 Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                 X Bandung

                   04 Februari 2023              Sukabumi        Kunjungan Kerja Dewan Komisaris ke Wilayah Area Sukabumi Kanwil
                   February 4, 2023                              Jakarta I PT Pegadaian
                                                                 Working Visit of the Board of Commissioners to the Sukabumi Area
                                                                 Jakarta Regional Office I PT Pegadaian

                   17 Februari 2023              Kanwil VI       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VI
                   February 17, 2023             Makassar        Makassar
                                                                 Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                 VI Makassar

                   24 s.d. 25 Februari 2023      Kanwil XI       Kunjungan Kerja Dewan Komisaris ke Area Kanwil XI Semarang PT
                   February 24-25, 2023          Semarang        Pegadaian
                                                                 Board of Commissioners Working Visit to Area Kanwil XI Semarang PT
                                                                 Pegadaian

                   10 Maret 2023                 Kanwil III      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah III
                   March 10, 2023                Palembang       Palembang
                                                                 Virtual Working Visit of the Board of Commissioners to Palembang
                                                                 Regional Office III

                   14 April 2023                 Kanwil XI       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah XI
                   April 14, 2023                Semarang        Semarang
                                                                 Virtual Working Visit of the Board of Commissioners to Semarang Region
                                                                 XI Office

                   23 s.d. 24 Mei 2023           Kanwil VII      Kunjungan Kerja Dewan Komisaris ke Area Kanwil VII Denpasar PT
                   May 23-24, 2023               Denpasar        Pegadaian
                                                                 Board of Commissioners Working Visit to Area Kanwil VII Denpasar PT
                                                                 Pegadaian

                   04 Juli 2023                  Kanwil V        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah V
                   July 04, 2023                 Manado          Manado
                                                                 Virtual Working Visit of the Board of Commissioners to Manado Regional
                                                                 Office V

                   28 Juli 2023                  Kanwil II       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II
                   July 28, 2023                 Pekanbaru       Pekanbaru
                                                                 Virtual Working Visit of the Board of Commissioners to Pekanbaru
                                                                 Regional Office II

                   08 September 2023             Kanwil IV       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IV
                   September 8, 2023             Balikpapan      Balikpapan
                                                                 Virtual Working Visit of the Board of Commissioners to the Balikpapan
                                                                 Region IV Office

                   28 s.d. 30 September 2023     Malang          Menghadiri Rapat Koordinasi Dewan Komisaris dan Direksi PT Pegadaian
                   September 28-30, 2023                         Tahun 2023
                                                                 Attend the Coordination Meeting of the Board of Commissioners and
                                                                 Board of Directors of PT Pegadaian in 2023

                   19 Oktober 2023               Kanwil XII      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II
                   October 19, 2023              Surabaya        Surabaya
                                                                 Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                 II Surabaya

                   27 s.d. 28 Oktober 2023       Kanwil X        Kunjungan Kerja Komisaris pada Area Kanwil X Bandung PT Pegadaian
                   October 27-28, 2023           Bandung         Board of Commissioners' Working Visit to Area Kanwil X Bandung PT
                                                                 Pegadaian

                   31 Oktober 2023               Kanwil I        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah I
                   October 31, 2023              Medan           Medan
                                                                 Virtual Working Visit of the Board of Commissioners to Medan Regional
                                                                 I Office




PT Pegadaian | 2023 Annual Report                                                                                                       497
Page 498
Tata Kelola Perusahaan
Corporate Governance




                                     Tabel Kunjungan Kerja Komite Pemantau Risiko 2023
                                     Table of 2023 Risk Monitoring Committee Work Visits

         Nama              Tanggal              Tujuan                                     Dalam Rangka
  No
         Name               Date               Objective                                     Regarding

                 24 November 2023            Kanwil VIII     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VIII
                 November 24, 2023           Jakarta 1       Jakarta 1
                                                             Virtual Working Visit of the Board of Commissioners to Regional Office
                                                             VIII Jakarta 1

                 14 Desember 2023            Kanwil IX       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IX
                 December 14, 2023           Jakarta 2       Jakarta 2
                                                             Virtual Working Visit of the Board of Commissioners to Regional Office
                                                             IX Jakarta 2

                 27 Desember 2023            Kanwil VII      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VII
                 December 27, 2023           Denpasar        Denpasar
                                                             Virtual Working Visit of the Board of Commissioners to Denpasar Region
                                                             VII Office

 4.    Sudarto   19 Januari 2023             Kanwil X        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah X
                 January 19, 2023            Bandung         Bandung
                                                             Virtual Working Visit of the Board of Commissioners to Regional Office
                                                             X Bandung

                 17 Februari 2023            Kanwil VI       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VI
                 February 17, 2023           Makassar        Makassar
                                                             Virtual Working Visit of the Board of Commissioners to Regional Office
                                                             VI Makassar

                 10 Maret 2023               Kanwil III      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah III
                 March 10, 2023              Palembang       Palembang
                                                             Virtual Working Visit of the Board of Commissioners to Palembang
                                                             Regional Office III

                 14 April 2023               Kanwil XI       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah XI
                 April 14, 2023              Semarang        Semarang
                                                             Virtual Working Visit of the Board of Commissioners to Semarang Region
                                                             XI Office

                 04 Juli 2023                Kanwil V        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah V
                 July 04, 2023               Manado          Manado
                                                             Virtual Working Visit of the Board of Commissioners to Manado Regional
                                                             Office V

                 28 Juli 2023                Kanwil II       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II
                 July 28, 2023               Pekanbaru       Pekanbaru
                                                             Virtual Working Visit of the Board of Commissioners to Pekanbaru
                                                             Regional Office II

                 08 September 2023           Kanwil IV       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IV
                 September 8, 2023           Balikpapan      Balikpapan
                                                             Virtual Working Visit of the Board of Commissioners to the Balikpapan
                                                             Region IV Office

                 28 s.d. 30 September 2023   Malang          Menghadiri Rapat Koordinasi Dewan Komisaris dan Direksi PT Pegadaian
                 September 28-30, 2023                       Tahun 2023
                                                             Attend the Coordination Meeting of the Board of Commissioners and
                                                             Board of Directors of PT Pegadaian in 2023

                 19 Oktober 2023             Kanwil XII      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II
                 October 19, 2023            Surabaya        Surabaya
                                                             Virtual Working Visit of the Board of Commissioners to Regional Office
                                                             II Surabaya

                 31 Oktober 2023             Kanwil I        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah I
                 October 31, 2023            Medan           Medan
                                                             Virtual Working Visit of the Board of Commissioners to Medan Regional
                                                             I Office

                 24 November 2023            Kanwil VIII     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VIII
                 November 24, 2023           Jakarta 1       Jakarta 1
                                                             Virtual Working Visit of the Board of Commissioners to Regional Office
                                                             VIII Jakarta 1

                 14 Desember 2023            Kanwil IX       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IX
                 December 14, 2023           Jakarta 2       Jakarta 2
                                                             Virtual Working Visit of the Board of Commissioners to Regional Office
                                                             IX Jakarta 2

                 27 Desember 2023            Kanwil VII      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VII
                 December 27, 2023           Denpasar        Denpasar
                                                             Virtual Working Visit of the Board of Commissioners to Denpasar Region
                                                             VII Office




498                                                                                     Laporan Tahunan 2023 | PT Pegadaian
Page 499
                                         Tabel Kunjungan Kerja Komite Pemantau Risiko 2023
                                         Table of 2023 Risk Monitoring Committee Work Visits

         Nama                 Tanggal               Tujuan                                     Dalam Rangka
  No
         Name                  Date                Objective                                     Regarding

 5.    Humbul       19 Januari 2023              Kanwil X        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah X
       Kristiawan   January 19, 2023             Bandung         Bandung
                                                                 Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                 X Bandung

                    07 s.d. 08 Februari 2023     Solo            Menghadiri Undangan Rapat Koordinasi Terbatas (Rakortas) Manajemen
                    February 7-8, 2023                           Risiko PT Pegadaian di Solo
                                                                 Attended the Limited Coordination Meeting (Rakortas) of PT Pegadaian
                                                                 Risk Management Invitation in Solo

                    17 Februari 2023             Kanwil VI       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VI
                    February 17, 2023            Makassar        Makassar
                                                                 Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                 VI Makassar

                    24 s.d. 25 Februari 2023     Kanwil XI       Kunjungan Kerja Dewan Komisaris ke Area Kanwil XI Semarang PT
                    February 24-25, 2023         Semarang        Pegadaian
                                                                 Board of Commissioners Working Visit to Area Kanwil XI Semarang PT
                                                                 Pegadaian

                    10 Maret 2023                Kanwil III      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah III
                    March 10, 2023               Palembang       Palembang
                                                                 Virtual Working Visit of the Board of Commissioners to Palembang
                                                                 Regional Office III

                    14 April 2023                Kanwil XI       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah XI
                    April 14, 2023               Semarang        Semarang
                                                                 Virtual Working Visit of the Board of Commissioners to Semarang Region
                                                                 XI Office

                    04 Juli 2023                 Kanwil V        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah V
                    July 04, 2023                Manado          Manado
                                                                 Virtual Working Visit of the Board of Commissioners to Manado Regional
                                                                 Office V

                    28 Juli 2023                 Kanwil II       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II
                    July 28, 2023                Pekanbaru       Pekanbaru
                                                                 Virtual Working Visit of the Board of Commissioners to Pekanbaru
                                                                 Regional Office II

                    08 September 2023            Kanwil IV       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IV
                    September 8, 2023            Balikpapan      Balikpapan
                                                                 Virtual Working Visit of the Board of Commissioners to the Balikpapan
                                                                 Region IV Office

                    11 s.d. 13 September 2023    Kanwil I        Menghadiri Undangan Exit Meeting Audit pada Kantor Wilayah I Medan
                    September 11-13, 2023        Medan           oleh KAP Purwantono, Sungkoro & Surja (EY) serta kunjungan kerja ke
                                                                 outlet Pegadaian di Kantor Wilayah I Medan
                                                                 Attended the Audit Exit Meeting Invitation at the Medan Regional Office
                                                                 I by KAP Purwantono, Sungkoro & Surja (EY) as well as a working visit to
                                                                 the Pegadaian outlet at the Medan Regional I Office

                    19 Oktober 2023              Kanwil XII      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II
                    October 19, 2023             Surabaya        Surabaya
                                                                 Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                 II Surabaya

                    31 Oktober 2023              Kanwil I        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah I
                    October 31, 2023             Medan           Medan
                                                                 Virtual Working Visit of the Board of Commissioners to Medan Regional
                                                                 I Office

                    24 November 2023             Kanwil VIII     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VIII
                    November 24, 2023            Jakarta 1       Jakarta 1
                                                                 Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                 VIII Jakarta 1

                    14 Desember 2023             Kanwil IX       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IX
                    December 14, 2023            Jakarta 2       Jakarta 2
                                                                 Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                 IX Jakarta 2

                    27 Desember 2023             Kanwil VII      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VII
                    December 27, 2023            Denpasar        Denpasar
                                                                 Virtual Working Visit of the Board of Commissioners to Denpasar Region
                                                                 VII Office

 6.    Charles R.   19 Januari 2023              Kanwil X        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah X
       Vorst        January 19, 2023             Bandung         Bandung
                                                                 Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                 X Bandung

                    17 Februari 2023             Kanwil VI       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VI
                    February 17, 2023            Makassar        Makassar
                                                                 Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                 VI Makassar

                    10 Maret 2023                Kanwil III      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah III
                    March 10, 2023               Palembang       Palembang
                                                                 Virtual Working Visit of the Board of Commissioners to Palembang
                                                                 Regional Office III




PT Pegadaian | 2023 Annual Report                                                                                                       499
Page 500
Tata Kelola Perusahaan
Corporate Governance




                                        Tabel Kunjungan Kerja Komite Pemantau Risiko 2023
                                        Table of 2023 Risk Monitoring Committee Work Visits

         Nama              Tanggal                 Tujuan                                     Dalam Rangka
  No
         Name               Date                  Objective                                     Regarding

                 14 April 2023                  Kanwil XI       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah XI
                 April 14, 2023                 Semarang        Semarang
                                                                Virtual Working Visit of the Board of Commissioners to Semarang Region
                                                                XI Office

                 04 Juli 2023                   Kanwil V        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah V
                 July 04, 2023                  Manado          Manado
                                                                Virtual Working Visit of the Board of Commissioners to Manado Regional
                                                                Office V

                 25 s.d. 29 Juli 2023           Kantor Area     Kunjungan Kerja Dewan Komisaris ke Kantor Wilayah V Manado PT
                 July 25-29, 2023               Halmahera       Pegadaian:
                                                dan Papua       Kantor Area Halmahera
                                                                Kantor Area Papua
                                                                Board of Commissioners Working Visit to PT Pegadaian Region V
                                                                Manado Office:
                                                                Halmahera Area Office
                                                                Papua Area Office

                 28 Juli 2023                   Kanwil II       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II
                 July 28, 2023                  Pekanbaru       Pekanbaru
                                                                Virtual Working Visit of the Board of Commissioners to Pekanbaru
                                                                Regional Office II

                 08 September 2023              Kanwil IV       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IV
                 September 8, 2023              Balikpapan      Balikpapan
                                                                Virtual Working Visit of the Board of Commissioners to the Balikpapan
                                                                Region IV Office

                 25 s.d. 26 September 2023      Kanwil IV       Menghadiri Undangan Exit Meeting Audit pada Kantor Wilayah
                 September 25-26, 2023          Balikpapan      IV Balikpapan oleh KAP Purwantono, Sungkoro & Surja (EY) serta
                                                                kunjungan kerja ke outlet Pegadaian di Kantor Wilayah IV Balikpapan
                                                                Attended the Audit Exit Meeting Invitation at the Balikpapan Region IV
                                                                Office by KAP Purwantono, Sungkoro & Surja (EY) as well as a working
                                                                visit to the Pegadaian outlet at the Balikpapan Region IV Office

                 19 Oktober 2023                Kanwil XII      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II
                 October 19, 2023               Surabaya        Surabaya
                                                                Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                II Surabaya

                 31 Oktober 2023                Kanwil I        Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah I
                 October 31, 2023               Medan           Medan
                                                                Virtual Working Visit of the Board of Commissioners to Medan Regional
                                                                I Office

                 24 November 2023               Kanwil VIII     Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VIII
                 November 24, 2023              Jakarta 1       Jakarta 1
                                                                Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                VIII Jakarta 1

                 14 Desember 2023               Kanwil IX       Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IX
                 December 14, 2023              Jakarta 2       Jakarta 2
                                                                Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                IX Jakarta 2

                 27 Desember 2023               Kanwil VII      Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VII
                 December 27, 2023              Denpasar        Denpasar
                                                                Virtual Working Visit of the Board of Commissioners to Denpasar Region
                                                                VII Office



Komite Nominasi dan Remunerasi                                     Nomination and Remuneration
                                                                   Committee

Komite Nominasi dan Remunerasi merupakan komite                    The Nomination and Remuneration Committee is a
yang dibentuk oleh Dewan Komisaris dalam rangka                    committee formed by the Board of Commissioners
membantu Dewan Komisaris dalam menjalankan                         in order to assist the Board of Commissioners in
peran transparansi proses nominasi dan remunerasi di               implementing the role of transparency in the nomination
Perseroan, terutama dalam hal memastikan kepatuhan                 and remuneration process in the Company, especially
Perseroan terhadap undang-undang dan peraturan                     in terms of ensuring the Company’s compliance
yang berlaku, mewujudkan terlaksananya transparansi                with applicable laws and regulations, realizing the
proses nominasi dan remunerasi yang baik,                          implementation of good and transparent nomination
meningkatkan kinerja, efektivitas dan kemandirian                  and remuneration processes, improving performance,
nominasi dan remunerasi, dan memastikan kualitas                   effectiveness and independence of nominations and
pelaporan.                                                         remuneration, and ensuring the quality of reporting.




500                                                                                        Laporan Tahunan 2023 | PT Pegadaian
Page 501
Pengangkatan dan Pemberhentian                             Appointment and Dismissal

Komite Nominasi dan Remunerasi diangkat dan                The Nomination and Remuneration Committee
diberhentikan  oleh  Dewan    Komisaris dengan             is appointed and dismissed by the Board of
mempertimbangkan kriteria yang terdapat dalam              Commissioners by considering the criteria contained
Piagam Komite Nominasi dan Remunerasi.                     in the Nomination and Remuneration Committee
                                                           Charter.


Kriteria Komite Nominasi dan Remunerasi                    Nomination and Remuneration
                                                           Committee Criteria

Sesuai dengan Piagam Komite Nominasi dan                   In accordance with the Nomination and Remuneration
Remunerasi yang disahkan berdasarkan Keputusan             Committee Charter which was ratified based on
Dewan Komisaris No. KEP-09/KP/DK.GD/09/2020                Decree of the Board of Commissioners No. KEP-
tanggal 10 September 2020 tentang Piagam Komite            09/KP/DK.GD/09/2020 dated September 10, 2020
Nominasi dan Remunerasi, anggota Komite Nominasi           concerning the Nomination and Remuneration
dan Remunerasi harus memenuhi persyaratan                  Committee Charter, members of the Nomination and
kompetensi yaitu memiliki integritas yang baik,            Remuneration Committee shall fulfill competency
memiliki latar belakang pendidikan atau memiliki           requirements, namely having good integrity, having
keahlian di bidang ketentuan sistem nominasi dan           educational background or having expertise in
remunerasi, salah seorang dari anggota Komite              nomination and remuneration system provisions, one
Nominasi dan Remunerasi harus memiliki pengetahuan         of the members of the Nomination and Remuneration
yang memadai di bidang bisnis Perseroan, dapat             Committee must have adequate knowledge in the
menyediakan waktu yang cukup untuk menyelesaikan           Company’s business field, be able to provide sufficient
tugasnya dan mampu bekerja sama dan berkomunikasi          time to complete their duties and be able to work
secara efektif.                                            together and communicate effectively.


Masa Jabatan Komite Nominasi dan                           Term of Office of the Nomination and
Remunerasi                                                 Remuneration Committee

Masa jabatan anggota Komite Nominasi dan                   The term of office of members of the Nomination and
Remunerasi yang bukan merupakan anggota Dewan              Remuneration Committee who are not members of
Komisaris Perseroan paling lama 3 (tiga) tahun dan         the Company’s Board of Commissioners is a maximum
dapat diperpanjang satu kali selama 2 (dua) tahun          of 3 (three) years and can be extended once for a 2
masa jabatan, dengan tidak mengurangi hak Dewan            (two) year term of office, without prejudice to the
Komisaris untuk memberhentikannya sewaktu-waktu.           right of the Board of Commissioners to dismiss them
                                                           at any time.


Pedoman Kerja: Piagam Komite Nominasi                      Work Guidelines: Nomination and
dan Remunerasi                                             Remuneration Committee Charter

Pedoman kerja Komite Nominasi dan Remunerasi               The Nomination and Remuneration Committee
mengacu pada Keputusan Dewan Komisaris No. KEP-            work guidelines refer to Decree of the Board of
09/KP/DK.GD/09/2020 tanggal 10 September 2020              Commissioners    No.     KEP-09/KP/DK.GD/09/2020
tentang Piagam Komite Nominasi dan Remunerasi.             dated September 10, 2020 concerning Nomination and
Piagam Komite Nominasi dan Remunerasi mengatur             Remuneration Committee Charter. The Nomination
antara lain Organisasi, Keanggotaan, Ruang Lingkup,        and Remuneration Committee Charter regulates,
Tugas dan Kewenangan, Hubungan dengan pihak-pihak          among other things, Organization, Membership, Scope,
terkait, Rapat, Kode Etik, Pelaporan, Penilaian Kinerja,   Duties and Authorities, Relations with related parties,
Penghasilan, serta Rencana Kerja dan Anggaran.             Meetings, Code of Ethics, Reporting, Performance
                                                           Assessment, Income, and Work Plan and Budget.




PT Pegadaian | 2023 Annual Report                                                                             501
Page 502
Tata Kelola Perusahaan
Corporate Governance




Tugas dan Tanggung Jawab                                   Duties and Responsibilities

Tugas dan tanggung jawab Komite Nominasi dan               The duties and responsibilities of the Nomination and
Remunerasi, adalah sebagai berikut:                        Remuneration Committee are as follows:
1. Melakukan kajian atas kebijakan pengelolaan             1. Reviewing the Company’s human resource
   sumber daya manusia (SDM) Perseroan;                       management (HR) policies;
2. Memberikan masukan kepada Dewan Komisaris               2. Provide input to the Board of Commissioners
   sehubungan dengan kebijakan dan/atau keputusan             regarding policies and/or decisions of the Board
   Direksi tentang perubahan Susunan Organisasi               of Directors regarding changes to Organizational
   dan Tata Kelola (SOTK) sampai dengan 1 (satu)              Structure and Governance (SOTK) up to 1 (one)
   tingkat di bawah Direksi, serta kebijakan Nominasi         level below the Board of Directors, as well as
   dan Remunerasi;                                            Nomination and Remuneration policies;
3. Mengidentifikasi   hal-hal    yang     memerlukan       3. Identify matters that require the attention of the
   perhatian Dewan Komisaris;                                 Board of Commissioners.
4. Melakukan     evaluasi    terhadap     pelaksanaan      4. Evaluate the implementation of assessments
   asesmen dari asesor eksternal sesuai peraturan             from external assessors in accordance with the
   perundangundangan yang berlaku;                            applicable laws and regulations;
5. Melaksanakan tugas lain yang diberikan oleh             5. Carry out other tasks assigned by the Board of
   Dewan Komisaris sepanjang masih dalam lingkup              Commissioners as long as they are within the
   tugas dan kewajiban Dewan Komisaris berdasarkan            scope of duties and obligations of the Board of
   ketentuan peraturan perundang-undangan.                    Commissioners based on statutory provisions.


Komposisi Komite Nominasi dan                              Composition of the Nomination and
Remunerasi                                                 Remuneration Committee

Per Desember 2023, Komite Nominasi dan Remunerasi          As of December 2023, the Nomination and
mengalami perubahan komposisi dengan penambahan            Remuneration Committee underwent changes in
anggota yaitu Yuni Setyaningsih berdasarkan Surat          composition with the addition of a member, namely
Keputusan    Nomor:    KEP-05/KP/DK.GD/09/2023             Yuni Setyaningsih, based on Decree No: KEP-05/
tanggal 13 September 202Adapun susunan Komite              KP/DK.GD/09/2023 dated September 13, 2023. The
Nominasi dan Remunerasi sebagai berikut:                   composition of the Nomination and Remuneration
                                                           Committee is as follows:

                           Susunan Komite Nominasi dan Remunerasi per 31 Desember 2023
                  Composition of the Nomination and Remuneration Committee as of December 31, 2023

      Nama        Jabatan                Dasar Pengangkatan                   Masa Jabatan           Periode Jabatan
      Name        Position               Basis of Appointment                 Term of Office          Service Period

                             Surat Keputusan Dewan Komisaris PT
                             Pegadaian No. KEP-06/KP/DK.GD/09/2023
                             tanggal 13 September 2023 tentang            Mengikuti masa
                             Perubahan Anggota Komite Nominasi dan        jabatan sebagai Dewan
                 Ketua       Remunerasi PT Pegadaian                      Komisaris                Ke-1
 Nezar Patria
                 Chairman    Decree of the Board of Commissioners of PT   Following his term of    1st
                             Pegadaian No. KEP-06/KP/DK.GD/09/2023        office as the Board of
                             dated September 13, 2023 concerning          Commissioners
                             Changes in Members of the Nomination and
                             Remuneration Committee of PT Pegadaian
                             Surat Keputusan Dewan Komisaris PT
                             Pegadaian No. KEP-06/KP/DK.GD/09/2023
                             tanggal 13 September 2023 tentang            Mengikuti masa
                             Perubahan Anggota Komite Nominasi dan        jabatan sebagai Dewan
 Loto Srinaita   Anggota     Remunerasi PT Pegadaian                      Komisaris                Ke-1
 Ginting         Member      Decree of the Board of Commissioners of PT   Following her term of    1st
                             Pegadaian No. KEP-06/KP/DK.GD/09/2023        office as the Board of
                             dated September 13, 2023 concerning          Commissioners
                             Changes in Members of the Nomination and
                             Remuneration Committee of PT Pegadaian




502                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 503
                           Susunan Komite Nominasi dan Remunerasi per 31 Desember 2023
                  Composition of the Nomination and Remuneration Committee as of December 31, 2023

     Nama         Jabatan                 Dasar Pengangkatan                     Masa Jabatan         Periode Jabatan
     Name         Position                Basis of Appointment                   Term of Office        Service Period

                              Surat Keputusan Dewan Komisaris PT
                              Pegadaian No. KEP-06/KP/DK.GD/09/2023
                              tanggal 13 September 2023 tentang              Mengikuti masa
                              Perubahan Anggota Komite Nominasi dan          jabatan sebagai Dewan
 Rini            Anggota      Remunerasi PT Pegadaian                        Komisaris                Ke-1
 Widyantini      Member       Decree of the Board of Commissioners of PT     Following her term of    1st
                              Pegadaian No. KEP-06/KP/DK.GD/09/2023          office as the Board of
                              dated September 13, 2023 concerning            Commissioners
                              Changes in Members of the Nomination and
                              Remuneration Committee of PT Pegadaian
                              Surat Keputusan Dewan Komisaris PT
                              Pegadaian No. KEP-06/KP/DK.GD/09/2023
                              tanggal 13 September 2023 tentang
                              Perubahan Anggota Komite Nominasi dan
                 Anggota      Remunerasi PT Pegadaian                        1 April 2019-2024        Ke-2
 Arry Ekananta
                 Member       Decree of the Board of Commissioners of PT     April 1, 2019 - 2024     2nd
                              Pegadaian No. KEP-06/KP/DK.GD/09/2023
                              dated September 13, 2023 concerning
                              Changes in Members of the Nomination and
                              Remuneration Committee of PT Pegadaian
                              Surat Keputusan Dewan Komisaris PT
                              Pegadaian No. KEP-06/KP/DK.GD/09/2023
                              tanggal 13 September 2023 tentang
                              Perubahan Anggota Komite Nominasi dan          13 September 2023-
 Yuni            Anggota      Remunerasi PT Pegadaian                        2026                     Ke-1
 Setyaningsih    Member       Decree of the Board of Commissioners of PT     September 13, 2023       1st
                              Pegadaian No. KEP-06/KP/DK.GD/09/2023          - 2026
                              dated September 13, 2023 concerning
                              Changes in Members of the Nomination and
                              Remuneration Committee of PT Pegadaian


 Nezar Patria
 Ketua Komite Nominasi dan Remunerasi /Komisaris Independen
 Chairman of the Nomination and Remuneration Committee / Independent Commissioner

 Profil Ketua Komite Nominasi dan Remunerasi/Komisaris Independen Nezar Patria dapat dilihat pada bagian Profil Dewan
 Komisaris, bab Profil Perusahaan pada Laporan Tahunan ini
 The profile of the Chairman of the Nomination and Remuneration Committee/Independent Commissioner Nezar Patria can
 be seen in the Board of Commissioners Profile section, Company Profile chapter in this Annual Report.



 Loto Srinaita Ginting
 Anggota Komite Nominasi dan Remunerasi /Komisaris Utama
 Member of the Nomination and Remuneration Committee / President Commissioner

 Profil Anggota Komite Nominasi dan Remunerasi/Komisaris Utama Loto Srinaita Ginting dapat dilihat pada bagian Profil
 Dewan Komisaris, bab Profil Perusahaan pada Laporan Tahunan ini
 The profile of the Nomination and Remuneration Committee Member/President Commissioner Loto Srinaita Ginting can be
 seen in the Board of Commissioners Profile section, Company Profile chapter in this Annual Report.



 Rini Widyantini
 Anggota Komite Nominasi dan Remunerasi /Komisaris
 Member of the Nomination and Remuneration Committee/ Commissioner

 Profil Anggota Komite Nominasi dan Remunerasi/Komisaris Rini Widyantini dapat dilihat pada bagian Profil Dewan
 Komisaris, bab Profil Perusahaan pada Laporan Tahunan ini
 The profile of Member of Nomination and Remuneration Committee/ Commissioner Rini Widyantini can be seen in the
 Board of Commissioners Profile section, Company Profile chapter in this Annual Report.




PT Pegadaian | 2023 Annual Report                                                                                  503
Page 504
Tata Kelola Perusahaan
Corporate Governance




 Arry Ekananta
 Anggota Komite Nominasi dan Remunerasi
 Member of the Nomination and Remuneration Committee

 Periode Jabatan: 1 April 2022-2024, Periode Kedua
 Term of Office: April 1, 2022 - 2024, Second Period

                     Warga negara Indonesia
 Data Pribadi        Usia 45 tahun
 Personal Data       Indonesian Citizen
                     Age of 45 year old

 Domisili
                     Jakarta Selatan, DKI Jakarta, Indonesia
 Domicile

                     •   Doktor, Sekolah Bisnis, Institut Pertanian Bogor (2018)
                     •   Magister Sains, Ilmu Komputer, Institut Pertanian Bogor (2006)
 Pendidikan          •   Sarjana Teknik, Teknik Informatika, Institut Teknologi Bandung (2001)
 Education           •   Doctorate, School of Business, Bogor Agricultural University (2018)
                     •   Master of Science, Computer Science, Bogor Agricultural University (2006)
                     •   Bachelor of Engineering, Informatics Engineering, Bandung Institute of Technology (2001)

                     •   Certified Human Resource Professional (CHRP), Unika Atma Jaya
                     •   General Manager, Manajer, dan Supervisor SDM; Badan Nasional Sertifikasi Profesi (BNSP)
 Sertifikasi yang    •   Group Coaching, Department of Continuing Education University of Oxford
 Dimiliki            •   L1 (Explorer) Points of You®, Points of You Academy
 Certifications      •   Certified Coach Practitioner (CCP), Vanaya Coaching International
 Obtained            •   Certified High Impact Training (CHIT), Cicik Resti Consulting (CRC)
                     •   Certified Master DISC Analyst (CMDISCA), Institute for Motivational Living (IML) USA
                     •   Certified MindMap Practitioner (CMP), Tony Buzan & Prime Education

                     •   Dosen Sekolah Bisnis Institut Pertanian Bogor (2017-Sekarang)
 Riwayat Profesi     •   Head of Operations PT Ananta Auto Andalan (Lexus Mampang Gallery) (2016-2017)
 Professional        •   PT Tunas Ridean, Tbk (Tunas Group) (2011- 2015)
 History             •    PT Arghajata Consulting (Arghajata) (2009-2011), KAP Osman Bing Satrio&Rekan (Deloitte Touche
                         Tohmatsu) (2008-2009), Dosen Akademi & STMIK Bina Insani (2007-2008).

 Rangkap Jabatan
                     Dosen Sekolah Bisnis Institut Pertanian Bogor (2017-Sekarang)
 Concurrent
                     Lecturer at the Bogor Agricultural University Business School (2017-Present)
 Position

                     Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris dan Direksi dan Pemegang Saham
 Hubungan Afiliasi
                     Pengendali.
 Affiliate
                     Has no affiliation with members of the Board of Commissioners and Board of Directors as well as
 Relationship
                     Controlling Shareholders.




504                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 505
 Yuni Setyaningsih
 Anggota Komite Nominasi dan Remunerasi
 Member of the Nomination and Remuneration Committee


 Periode Jabatan: 13 September 2023-2026, Periode Pertama
 Term of Office: September 13, 2023-2026, First Period

                          Warga negara Indonesia
 Data Pribadi             Usia 46 tahun
 Personal Data            Indonesian Citizen
                          Age of 46 year old

 Domisili
                          Jakarta Selatan, DKI Jakarta, Indonesia
 Domicile

                          •   Magister Management in General Business, Universitas Gadjah Mada (2003)
                          •   MBA Short Course, University of Kentucky (2002)
 Pendidikan               •   Sarjana Komunikasi, Universitas Gadjah Mada (2000)
 Education                •   Master of Management in General Business from Gadjah Mada University (2003)
                          •   MBA Short Course at University of Kentucky (2002)
                          •   Bachelor of Communication from Gadjah Mada University (2000)

 Sertifikasi yang
                          •   Certified HR Manager (2020)
 Dimiliki
                          •   Certified Training of Trainers on Productivity (2022)
 Certifications
                          •   Certified Assessor of Competency (2022)
 Obtained

                          •   Head of HR Consulting, GML Performance Consulting (2018-2019)
                          •   Deputy Branch Manager in Marketing, PT Bank Negara Indonesia (Persero) Tbk (2018)
                          •   AVP Human Capital Policy Development, PT Bank Negara Indonesia (Persero) Tbk (2015-2018)
                          •   Workforce Planning & Assessment Center Gorup Head, PT Bank Negara Indonesia (Persero) Tbk
 Riwayat Profesi              (2012-2015)
 Professional History     •   MGR Workforce & Strategic Planning, PT Bank Negara Indonesia (Persero) Tbk (2011-2012)
                          •   MGR Human Resources Relationship Manager, PT Bank Negara Indonesia (Persero) Tbk (2009-
                              2011)
                          •   AMGR Human Resources Policy Department, PT Bank Negara Indonesia (Persero) Tbk (2004-
                              2009)

                          Head of Human Resources & Corporate Communications Division, PT PANN Pembiayaan Maritim
 Rangkap Jabatan          (2019-sekarang)
 Concurrent Position      Head of Human Resources & Corporate Communications Division at PT PANN Maritime Financing
                          (2019-present)

                          Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris dan Direksi dan Pemegang
 Hubungan Afiliasi        Saham Pengendali.
 Affiliate Relationship   Has no affiliation with members of the Board of Commissioners and Board of Directors as well as
                          Controlling Shareholders.




PT Pegadaian | 2023 Annual Report                                                                                           505
Page 506
Tata Kelola Perusahaan
Corporate Governance




Independensi Komite Nominasi dan                             Independence of the Nomination and
Remunerasi                                                   Remuneration Committee

Dalam Piagam Komite Nominasi dan Remunerasi                  In the Nomination and Remuneration Committee
yang dimiliki Perseroan, diatur mengenai persyaratan         Charter owned by the Company, the requirements for
independensi     Piagam     Komite  Nominasi     dan         the independence of the Nomination and Remuneration
Remunerasi, yaitu:                                           Committee Charter are regulated, namely:
1. Jika ada Anggota Komite Nominasi dan Remunerasi           1. If a Member of the Nomination and Remuneration
   yang berasal dari sebuah institusi tertentu, maka             Committee comes from a certain institution, then
   institusi di mana Anggota Komite Nominasi                     the institution where the Member of the Nomination
   dan Remunerasi tersebut berasal tidak boleh                   and Remuneration Committee comes from may
   memberikan jasa pada BUMN yang bersangkutan.                  not provide services to the SOE concerned.
2. Tidak memangku jabatan rangkap sebagai                    2. Do not hold concurrent positions as administrators
   pengurus partai politik dan/atau calon/anggota                of political parties and/or candidates/members
   legislatif dan/ atau calon kepala daerah/wakil                of the legislature and/or candidates for regional
   kepala daerah dan jabatan lain sesuai dengan                  head/deputy regional head and other positions
   ketentuan peraturan perundang-undangan yang                   in accordance with the provisions of laws and
   dapat menimbulkan benturan kepentingan.                       regulations which may cause a conflict of interest.
3. Anggota Komite Nominasi dan Remunerasi yang               3. Members of the Nomination and Remuneration
   berasal dari luar Perseroan dilarang mempunyai                Committee who come from outside the Company
   hubungan keluarga sedarah dan semenda sampai                  are prohibited from having blood and marital
   derajat ketiga, baik menurut garis lurus maupun               relations up to the third degree, both in a straight
   garis ke samping, dengan Anggota Dewan                        line and sideways, with Members of the Board
   Komisaris dan Anggota Direksi Perseroan.                      of Commissioners and Members of the Board of
                                                                 Directors of the Company.
4. Tidak memiliki kepentingan/keterkaitan pribadi            4. Has no personal interests/relationships that can
   yang dapat menimbulkan dampak negatif dan                     have a negative impact and conflict of interest on
   benturan kepentingan terhadap Perseroan.                      the Company.

                                    Independensi Komite Nominasi dan Remunerasi
                              Independence of the Nomination and Remuneration Committee
                                                           Loto Srinaita      Rini           Arry          Yuni
                                            Nezar Patria
            Aspek Independensi                                Ginting      Widyantini      Ekananta    Setyaningsih
                                              (Ketua/
           Independence Aspect                              (Anggota/      (Anggota/      (Anggota/     (Anggota/
                                             Chairman)
                                                             Member)        Member)        Member)       Member)
 Terdapat institusi dimana anggota
 nominasi dan remunerasi tersebut berasal
 memberikan jasa pada Perseroan.
 There are institutions where members            x              x              x              x              x
 of theNomination and Remuneratiom
 Committee come from to provide services
 to the Company.
 Memangku jabatan rangkap sebagai
 pengurus partai politik dan/atau calon/
 anggota legislatif dan/atau calon kepala
 daerah/wakil kepala daerah dan jabatan
 lain sesuai dengan ketentuan peraturan
 perundang-undangan yang dapat
 menimbulkan benturan kepentingan.
 Holding concurrent positions as                 x              x              x              x              x
 administrators of political parties and/
 or candidates/members of the legislature
 and/or candidates for regional head/
 deputy regional head and other positions
 in accordance with the provisions of
 laws and regulations which may cause a
 conflict of interest.




506                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 507
                                          Independensi Komite Nominasi dan Remunerasi
                                    Independence of the Nomination and Remuneration Committee
                                                                  Loto Srinaita          Rini             Arry         Yuni
                                                  Nezar Patria
              Aspek Independensi                                     Ginting          Widyantini        Ekananta   Setyaningsih
                                                    (Ketua/
             Independence Aspect                                   (Anggota/          (Anggota/        (Anggota/    (Anggota/
                                                   Chairman)
                                                                    Member)            Member)          Member)      Member)
 Anggota Komite yang berasal dari luar
 Perseroan mempunyai hubungan keluarga
 sedarah dan semenda sampai derajat
 ketiga baik menurut garis lurus maupun
 garis ke samping dengan Anggota Dewan
 Komisaris, dan Anggota Direksi Perseroan.
 Members of the Committee who come                      x              x                  x                x            x
 from outside the Company have blood
 and marital relations to the third degree
 both in a straight line and a sideways
 line with Members of the Board of
 Commissioners and Members of the Board
 of Directors of the Company.
 Mewakili kepentingan pihak lain yang
 mempunyai hubungan usaha dengan
 Perseroan antara lain pemasok, pembeli,
 kreditur maupun debitur Perseroan.
                                                        x              x                  x                x            x
 Representing the interests of other parties
 who have business relations with the
 Company, including suppliers, buyers,
 creditors and debtors of the Company.
 v = ada | x = tidak ada
 v = exist | x = none



                                  Transparansi Hubungan Afiliasi Komite Nominasi dan Remunerasi
                           Transparency of Affiliate Relationship of Nomination and Remuneration Committee
                                                                  Loto Srinaita          Rini             Arry         Yuni
                                                  Nezar Patria
              Aspek Independensi                                     Ginting          Widyantini        Ekananta   Setyaningsih
                                                    (Ketua/
             Independence Aspect                                   (Anggota/          (Anggota/        (Anggota/    (Anggota/
                                                   Chairman)
                                                                    Member)            Member)          Member)      Member)
 Dengan Anggota Dewan Komisaris
 With Members of the Board of                     x              x                x                x               x
 Commissioners
 Dengan Direksi
                                                  x              x                x                x               x
 With Board of Directors
 Dengan Pemegang Saham Utama/
 Pengendali dan Pemerintah Indonesia
 sebagai Entitas Pemilik Akhir
                                                  x              x                x                x               x
 With Major/Controlling Shareholders
 and the Government of Indonesia as the
 Ultimate Owner Entity

 v = ada | x = tidak ada
 v = exist | x = none




PT Pegadaian | 2023 Annual Report                                                                                           507
Page 508
Tata Kelola Perusahaan
Corporate Governance




                              Transparansi Rangkap Jabatan Komite Nominasi dan Remunerasi
                   Transparency of the Concurrent Position of the Nomination and Remuneration Committee
                                          Rangkap Jabatan di
         Nama               Jabatan           Pegadaian                Rangkap Jabatan di Perseroan/Instansi Lain
         Name               Position     Concurrent Position at     Concurrent Position at Other Companies/Institutions
                                              Pegadaian
                                                                  Wakil Menteri Komunikasi dan Informatika Republik
                                         Komisaris Independen
                         Ketua                                    Indonesia
 Nezar Patria                            Independent
                         Chairman                                 Deputy Minister of Communications and Information of
                                         Commissioner
                                                                  the Republic of Indonesia
                                                                  Staf Ahli Bidang Keuangan dan Pengembangan UMKM
                                         Komisaris Utama
                         Anggota                                  Kementerian BUMN
 Loto Srinaita Ginting                   President
                         Member                                   Expert Staff for Finance and MSME Development at the
                                         Commissioner
                                                                  Ministry of SOEs
                         Anggota         Komisaris                Sekretaris Kementerian PANRB
 Rini Widyantini
                         Member          Commissioner             Secretary of the Ministry of PANRB
                                                                  Dosen Sekolah Bisnis Institut Pertanian Bogor
 Arry Ekananta           Anggota         Tidak Ada
                                                                  Lecturer at the Bogor Agricultural Institute Business
                         Member          None
                                                                  School
                                                                  Head of Human Resources & Corporate Communications
                         Anggota         Tidak Ada                Division PT Pann Pembiayaan Maritim
 Yuni Setyaningsih
                         Member          None                     Head of Human Resources & Corporate Communications
                                                                  Division at PT Pann Pembiayaan Maritim




Program Peningkatan Kompetensi                                  Competency Improvement Program

Program peningkatan kompetensi dilakukan oleh                   The competency improvement program is carried out
Komite Nominasi dan Remunerasi agar senantiasa                  by the Nomination and Remuneration Committee so
dapat mengikuti informasi tentang perkembangan                  that they can always follow the latest information on
terkini  dari  aktivitas usaha    Perseroan   dan               the latest developments in the Company’s business
pengetahuan-pengetahuan    lain   terkait  dengan               activities and other knowledge related to the
pelaksanaan tugas Komite Nominasi dan Remunerasi.               implementation of the duties of the Nomination and
Kegiatan peningkatan kompetensi yang diikuti oleh               Remuneration Committee. Regarding the competency
seluruh anggota Komite Nominasi dan Remunerasi                  improvement program that the Nomination and
sepanjang tahun 2023 dapat dilihat pada bab Profil              Remuneration Committee participated in throughout
Perusahaan dalam Laporan Tahunan ini.                           2023 can be seen in the Company Profile chapter in
                                                                this Annual Report.


Kebijakan Remunerasi                                            Remuneration Policy

Sesuai dengan Peraturan Menteri BUMN No. PER-                   In accordance with Regulation of Minister of SOEs
06/MBU/04/2021 tentang Perubahan atas Peraturan                 No. PER-3/MBU/03/2023 concerning Organs and
Menteri Badan Usaha Milik Negara No. PER-12/                    Human Resources of State-Owned Enterprises, the
MBU/2012 tentang Organ Pendukung Dewan                          income of Committee Members is determined by the
Komisaris/Dewan Pengawasan Badan Usaha Milik                    Board of Commissioners by taking into account the
Negara, penghasilan Anggota Komite ditetapkan oleh              Company’s capabilities. The income of members of
Dewan Komisaris dengan Memperhatikan kemampuan                  the Audit Committee, Nomination and Remuneration
Perusahaan. Penghasilan Anggota Komite Audit,                   Committee, and Risk Monitoring Committee consists
Komite Nominasi dan Remunerasi, dan Komite                      of honorarium with a maximum of 20% (twenty
Pemantau Risiko terdiri dari honorarium dengan                  percent) of the salary of the President Director of the
maksimal sebesar 20% (dua puluh persen) dari gaji               Company, medical facilities in the form of inpatient,
Direktur Utama Perusahaan, fasilitas kesehatan berupa           outpatient, and medicines for those concerned, does
rawat inap, rawat jalan, dan obat-obatan bagi yang              not include family and holiday allowances which are
bersangkutan, tidak termasuk keluarga dan tunjangan             paid once a year in the amount of 1 (one) times the
hari raya yang dibayarkan sekali dalam 1 (satu) tahun           honorarium.
sebesar 1 (satu) kali honorarium.




508                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 509
Anggota Dewan Komisaris yang menjadi Ketua/                       Members of the Board of Commissioners who are
Anggota Komite Audit, Komite Nominasi dan                         Chair/ Members of the Audit Committee, Nomination
Remunerasi, dan Komite Pemantau Risiko tidak                      and Remuneration Committee, and Risk Monitoring
diberikan penghasilan tambahan dari jabatan tersebut              Committee are not given additional income from
selain penghasilan sebagai anggota Dewan Komisaris.               these positions other than income as members of the
                                                                  Board of Commissioners.


Kebijakan remunerasi bagi Komite Audit, Komite                    The remuneration policy for the Audit Committee,
Nominasi dan Remunerasi, dan Komite Pemantau Risiko               Nomination and Remuneration Committee, and
yang bukan merupakan anggota Dewan Komisaris                      Risk Monitoring Committee who are not members
telah diatur berdasarkan Surat Dewan Komisaris No.                of the Board of Commissioners has been regulated
S-51/DK.GD/10/2021 tanggal 29 Oktober 2021 perihal                based on Decree of the Board of Commissioners
Tunjangan dan Fasilitas Organ Dewan Komisaris PT                  No. S-41/DK.GD/09/2022 dated September 19, 2022
Pegadaian dan Surat Dewan Komisaris No. S-41/                     concerning Allowances and Facilities for the Organs
DK.GD/09/2022 tanggal 19 September 2022 perihal                   of the Board of Commissioners of PT Pegadaian and
Tunjangan dan Fasilitas Organ Dewan Komisaris PT                  Decree of the Board of Commissioners No. S-44/
Pegadaian, dengan rincian sebagai berikut:                        DK.GD/11/2023 dated November 8, 2023 concerning
                                                                  Honorarium, Allowances and Organ Facilities for the
                                                                  Board of Commissioners of PT Pegadaian, with the
                                                                  following details:


                               Remunerasi Komite Nominasi dan Remunerasi Tahun 2023
                           Remuneration of the Nomination and Remuneration Committee in 2023
                                                                          Komite Nominasi dan Remunerasi*
              Bulan                       Uraian                       Nomination and Remuneration Committee*
              Month                     Description
                                                                   Arry Ekananta               Yuni Setyaningsih**

 Januari 2023                       Honorarium                                  30.100.000                               -

 Februari 2023                      Honorarium                                  30.100.000                               -

 Maret 2023                         Honorarium                                  30.100.000                               -

 April 2023                         THR                                         30.100.000                               -

 April 2023                         Honorarium                                  30.100.000                               -

 Mei 2023                           Honorarium                                  30.100.000                               -

 Juni 2023                          Honorarium                                  30.100.000                               -

 Juli 2023                          Honorarium                                  35.000.000                               -

 Agustus 2023                       Honorarium                                  35.000.000                               -

 September 2023                     Honorarium                                  35.000.000                      21.000.000

 Oktober 2023                       Honorarium                                  35.000.000                      35.000.000

 November 2023                      Honorarium                                  35.000.000                      35.000.000

 Desember 2023                      Honorarium                                  35.000.000                      35.000.000

 JUMLAH
                                                                           420.700.000                      126.000.000
 TOTAL
 *) Anggota Komite Nominasi dan Remunerasi Independen-Non Komisaris
 **) Baru menjabat per 13 September 2023
 *) Independent Nomination and Remuneration Committee Member-Non-Commissioner
 **) Newly appointed as of September 13, 2023




PT Pegadaian | 2023 Annual Report                                                                                     509
Page 510
Tata Kelola Perusahaan
Corporate Governance




Rapat Komite Nominasi dan Remunerasi                           Meeting of the Nomination and
                                                               Remuneration Committee

Rapat Komite Nominasi dan Remunerasi dilakukan                 Nomination and Remuneration Committee meetings
sekurang-kurangnya 1 (satu) kali dalam sebulan sesuai          are held at least 1 (one) time a month as regulated in
yang diatur dalam Piagam Komite Nominasi dan                   the Nomination and Remuneration Committee Charter.
Remunerasi. Selama tahun 2023, Komite Nominasi                 During 2023, the Nomination and Remuneration
dan Remunerasi telah melaksanakan rapat sebanyak               Committee held 49 meetings, including 14 meetings
49 kali rapat, meliputi 14 kali rapat dengan Dewan             with the Board of Commissioners, 16 meetings between
Komisaris, 16 kali rapat antara Dewan Komisaris,               the Board of Commissioners, Committees and Board
Komite dan Direksi, serta 19 kali rapat Komite dengan          of Directors, as well as 19 Committee meetings inviting
mengundang Direktorat serta Divisi terkait.                    related Directorates and Divisions.


Rapat Komite Nominasi dan Remunerasi, Komite                   Meetings of the Nomination and Remuneration
Audit dan Komite Pemantau Risiko dengan Dewan                  Committee, Audit Committee and Risk Monitoring
Komisaris dapat diikuti dalam bab rapat internal               Committee with the Board of Commissioners can
Dewan Komisaris. Adapun rapat Komite Nominasi dan              be followed in the chapter on internal meetings of
Remunerasi, Komite Audit dan Komite Pemantau Risiko            the Board of Commissioners. The meetings of the
dengan Direktorat serta Divisi terkait sebagaimana             Nomination and Remuneration Committee, Audit
tabel rapat Komite Audit dengan Divisi terkait di atas         Committee and Risk Monitoring Committee with
sebagai berikut:                                               related Directorates and Divisions are as follows:


                                Tabel Rapat Koordinasi yang Dihadiri oleh Dewan Komisaris
                          Table of Coordination Meetings Attended by the Board of Commissioners
           Tanggal Pelaksanaan                 Agenda Rapat                                  Peserta Rapat
      No
           Implementation Date                Meeting Agenda                               Meeting Participant
 1.        11 Januari 2023        Pembahasan Update Usulan Rencana             1. Dewan Komisaris
           January 11, 2023       Kerja dan Anggaran Perusahaan (RKAP)         2. Direktur Keuangan dan Manajemen Risiko
                                  Tahun 2023 (Final) dan Perkembangan          3. Komite Audit
                                  Penyusunan Rencana Jangka Panjang
                                                                               4. Komite Pemantau Risiko
                                  Perusahaan (RJPP) PT Pegadaian
                                  Discussion of Update on Proposed             5. Komite Nominasi dan Remunerasi
                                  Company Work Plan and Budget (RKAP)          1. Board of Commissioners
                                  for 2023 (Final) and Progress in Preparing   2. Director of Finance and Risk
                                  PT Pegadaian's Long Term Company Plan           Management
                                  (RJPP)
                                                                               3. Audit Committee
                                                                               4. Risk Monitoring Committee
                                                                               5. Nomination and Remuneration
                                                                                  Committee
 2.        13 Januari 2023        Perkenalan Dewan Komisaris PT                1. Dewan Komisaris
           January 13, 2023       Pegadaian dengan:                            2. Direktur Human Capital, Legal, dan
                                  • Calon Anggota Direksi PT Pegadaian            Compliance
                                      Galeri Dua Empat, dan                    3. Komite Nominasi dan Remunerasi
                                  • Calon Anggota Direksi PT Pesonna           4. Komite Audit
                                      Indonesia Jaya                           5. Komite Pemantau Risiko
                                  Introduction of the Board of                 6. Sdri. Endah Susiani sebagai Calon
                                  Commissioners of PT Pegadaian with:
                                                                                  Direktur PT Pegadaian Galeri Dua Empat
                                  • Candidate Member of the Board of
                                                                               7. Sdr. Muhammad Nurkasan sebagai Calon
                                      Directors of PT Pegadaian Galeri Dua
                                                                                  Direktur PT Pesonna Indonesia Jaya
                                      Empat, and
                                                                               1. Board of Commissioners
                                  • Candidate for Member of the Board
                                                                               2. Director of Human Capital, Legal and
                                      of Directors of PT Pesonna Indonesia
                                                                                  Compliance
                                      Jaya
                                                                               3. Nomination and Remuneration
                                                                                  Committee
                                                                               4. Audit Committee
                                                                               5. Risk Monitoring Committee
                                                                               6. Endah Susiani as Candidate for Director
                                                                                  of PT Pegadaian Galeri Dua Empat
                                                                               7. Muhammad Nurkasan as Candidate for
                                                                                  Director of PT Pesonna Indonesia Jaya




510                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 511
                                 Tabel Rapat Koordinasi yang Dihadiri oleh Dewan Komisaris
                           Table of Coordination Meetings Attended by the Board of Commissioners
           Tanggal Pelaksanaan                  Agenda Rapat                                 Peserta Rapat
      No
           Implementation Date                 Meeting Agenda                              Meeting Participant
 3.        2 Februari 2023         Pembahasan Update Kegiatan                 1.   Dewan Komisaris
           February 2, 2023        Standarisasi Outlet, Pembangunan           2.   Direksi
                                   Pegadaian Tower dan Implementasi P3DN      3.   Komite Audit
                                   termasuk Tindak Lanjut Hasil Review
                                                                              4.   Komite Pemantau Risiko
                                   BPKP
                                   Discussion of Update on Outlet             5.   Komite Nominasi dan Remunerasi
                                   Standardization Activities, Pegadaian      1.   Board of Commissioners
                                   Tower Construction and P3DN                2.   Board of Directors
                                   Implementation including Follow-up to      3.   Audit Committee
                                   BPKP Review Result
                                                                              4.   Risk Monitoring Committee
                                                                              5.   Nomination and Remuneration
                                                                                   Committee
 4.        6 Juni 2023             Pembahasan Pengembangan Karier             1. Dewan Komisaris
           June 6, 2023            (Carrier Path) Karyawan PT Pegadaian       2. Direktur Human Capital, Legal dan
                                   Discussion of Career Development (Career      Compliance
                                   Path) for PT Pegadaian Employees
                                                                              3. Komite Nominasi dan Remunerasi
                                                                              4. Komite Audit
                                                                              5. Komite Pemantau Risiko
                                                                              1. Board of Commissioners
                                                                              2. Director of Human Capital, Legal and
                                                                                 Compliance
                                                                              3. Nomination and Remuneration
                                                                                 Committee
                                                                              4. Audit Committee
                                                                              5. Risk Monitoring Committee
 5.        13 Juni 2023            Pembahasan Kesiapan Keamanan Sistem        1. Dewan Komisaris
           June 13, 2023           IT PT Pegadaian dan Progres Aplikasi       2. Direktur Teknologi Informasi dan Digital
                                   Neo4G                                      3. Komite Audit
                                   Discussion of PT Pegadaian's IT
                                                                              4. Komite Pemantau Risiko
                                   System Security Readiness and Neo4G
                                   Application Progress                       5. Komite Nominasi dan Remunerasi
                                                                              1. Board of Commissioners
                                                                              2. Director of Information Technology and
                                                                                 Digital
                                                                              3. Audit Committee
                                                                              4. Risk Monitoring Committee
                                                                              5. Nomination and Remuneration
                                                                                 Committee
 6.        2 Agustus 2023          Pembahasan Permohonan                      1. Dewan Komisaris
           August 2, 2023          Penandatanganan Dokumen Sehubungan         2. Direktur Keuangan dan Perencanaan
                                   dengan Proses Penerbitan Obligasi dan         Strategis
                                   Sukuk PT Pegadaian
                                                                              3. Komite Audit
                                   Discussion of Document Signing Request
                                   in Connection with the Issuance Process    4. Komite Pemantau Risiko
                                   of PT Pegadaian Bonds and Sukuk            5. Komite Nominasi dan Remunerasi
                                                                              1. Board of Commissioners
                                                                              2. Director of Finance and Strategic
                                                                                 Planning
                                                                              3. Audit Committee
                                                                              4. Risk Monitoring Committee
                                                                              5. Nomination and Remuneration
                                                                                 Committee




PT Pegadaian | 2023 Annual Report                                                                                       511
Page 512
Tata Kelola Perusahaan
Corporate Governance




                              Tabel Rapat Koordinasi yang Dihadiri oleh Dewan Komisaris
                        Table of Coordination Meetings Attended by the Board of Commissioners
           Tanggal Pelaksanaan                 Agenda Rapat                                    Peserta Rapat
      No
           Implementation Date                Meeting Agenda                                 Meeting Participant
 7.        14 Agustus 2023       Pembahasan Pedoman Penerapan                  1. Dewan Komisaris
           August 14, 2023       Program Anti Pencucian Uang,                  2. Direktur Manajemen Risiko, Legal dan
                                 Pencegahan Pendanaan Terorisme,                  Kepatuhan
                                 dan Pencegahan Pendanaan Proliferasi
                                                                               3. Komite Pemantau Risiko
                                 Senjata Pemusnah Massal (APU, PPT dan
                                 PPPSPM)                                       4. Komite Audit
                                 Discussion of Guidelines for Implementing     5. Komite Nominasi dan Remunerasi
                                 Anti-Money Laundering Program,                1. Board of Commissioners
                                 Prevention of Terrorism Financing, and        2. Director of Risk Management, Legal and
                                 Prevention of Funding for the Proliferation
                                                                                  Compliance
                                 of Weapons of Mass Destruction (APU,
                                 PPT and PPPSPM)                               3. Risk Monitoring Committee
                                                                               4. Audit Committee
                                                                               5. Nomination and Remuneration
                                                                                  Committee
 8.        7 September 2023      Pembahasan Progres Belanja Modal Tahun        1.   Dewan Komisaris
           September 7, 2023     2023 dan Rencana Belanja Modal Tahun          2.   Direktur Umum
                                 2024                                          3.   Direktur Teknologi Informasi dan Digital
                                 Discussion of 2023 Capital Expenditure
                                                                               4.   Direktur Jaringan, Operasi dan Penjualan
                                 Progress and 2024 Capital Expenditure
                                 Plan                                          5.   Komite Audit
                                                                               6.   Komite Pemantau Risiko
                                                                               7.   Komite Nominasi dan Remunerasi
                                                                               1.   Board of Commissioners
                                                                               2.   Director of General Affairs
                                                                               3.   Director of Information Technology and
                                                                                    Digital
                                                                               4.   Director of Network, Operations and
                                                                                    Sales
                                                                               5.   Audit Committee
                                                                               6.   Risk Monitoring Committee
                                                                               7.   Nomination and Remuneration
                                                                                    Committee
 9.        26 Oktober 2023       Perkenalan Dewan Komisaris PT                 1.   Dewan Komisaris
           October 26, 2023      Pegadaian dengan:                             2.   Direktur Human Capital
                                 • Calon Anggota Dewan Komisaris               3.   Komite Nominasi dan Remunerasi
                                     (Komisaris Independen) PT Pesonna         4.   Komite Pemantau Risiko
                                     Indonesia Jaya                            5.   Sdr. Agus Suharyono sebagai Calon
                                 • Calon Anggota Direksi (Direktur) PT              Anggota Dewan Komisaris (Komisaris
                                     Pesonna Indonesia Jaya                         Independen) PT Pesonna Indonesia Jaya
                                 • Calon Staf Komite Pemantau Risiko PT        6.   Sdr. Muharam Yudyarto sebagai Calon
                                     Pegadaian                                      Anggota Direksi (Direktur) PT Pesonna
                                 • Dan hal-hal strategis lainnya.                   Indonesia Jaya
                                 Introduction of the Board of                  1.    Board of Commissioners
                                 Commissioners of PT Pegadaian with:
                                                                               2.   Director of Human Capital
                                 • Candidate Member of the Board
                                                                               3.   Nomination and Remuneration
                                     of Commissioners (Independent
                                                                                    Committee
                                     Commissioner) of PT Pesonna
                                                                               4.   Risk Monitoring Committee
                                     Indonesia Jaya
                                                                               5.   Agus Suharyono as Candidate for
                                 • Candidate Member of the Board of
                                                                                    Member of the Board of Commissioners
                                     Directors (Director) of PT Pesonna
                                                                                    (Independent Commissioner) of PT
                                     Indonesia Jaya
                                                                                    Pesonna Indonesia Jaya
                                 • Candidate for PT Pegadaian’s Risk
                                                                               6.   Muharam Yudyarto as Candidate for
                                     Monitoring Committee Staff
                                                                                    Member of the Board of Directors
                                 • And other strategic things.
                                                                                    (Director) of PT Pesonna Indonesia Jaya




512                                                                                   Laporan Tahunan 2023 | PT Pegadaian
Page 513
                               Tabel Rapat Koordinasi yang Dihadiri oleh Dewan Komisaris
                         Table of Coordination Meetings Attended by the Board of Commissioners
            Tanggal Pelaksanaan                Agenda Rapat                              Peserta Rapat
       No
            Implementation Date               Meeting Agenda                           Meeting Participant
 10.        7 November 2023       Pembahasan Pedoman Penanganan             1. Dewan Komisaris
            November 7, 2023      Benturan Kepentingan PT Pegadaian         2. Direktur Manajemen Risiko, Legal dan
                                  Discussion of PT Pegadaian's Guidelines      Kepatuhan
                                  for Handling Conflicts of Interest
                                                                            3. Komite Pemantau Risiko
                                                                            4. Komite Audit
                                                                            5. Komite Nominasi dan Remunerasi
                                                                            1. Board of Commissioners
                                                                            2. Director of Risk Management, Legal and
                                                                               Compliance
                                                                            3. Risk Monitoring Committee
                                                                            4. Audit Committee
                                                                            5. Nomination and Remuneration
                                                                               Committee
 11.        9 November 2023       Pembahasan Badan Hukum Terafiliasi        1. Dewan Komisaris
            November 9, 2023      PT Pegadaian (Dana Pensiun Pegadaian      2. Direksi
                                  dan Yayasan Kesejahteraan Pegadaian       3. Pengurus dan Pengawas Dana Pensiun
                                  Permata) serta Rencana Strategis
                                                                               Pegadaian dan Yayasan Kesejahteraan
                                  Pengembangan PT Pesonna Indonesia
                                  Jaya (PIJ)                                   Pegadaian Permata
                                  Discussion of PT Pegadaian Affiliated     4. Komite Audit
                                  Legal Entities (Pegadaian Pension         5. Komite Pemantau Risiko
                                  Fund and Pegadaian Permata Welfare        6. Komite Nominasi dan Remunerasi
                                  Foundation) as well as PT Pesonna
                                                                            1. Board of Commissioners
                                  Indonesia Jaya (PIJ) Strategic
                                  Development Plan                          2. Board of Directors
                                                                            3. Management and Supervisor of the
                                                                               Pegadaian Pension Fund and the
                                                                               Pegadaian Permata Welfare Foundation
                                                                            4. Audit Committee
                                                                            5. Risk Monitoring Committee
                                                                            6. Nomination and Remuneration
                                                                               Committee
 12.        10 November 2023      Perkenalan Dewan Komisaris PT             Dewan Komisaris
            November 10, 2023     Pegadaian dengan:                         Direktur Human Capital
                                  • Calon Anggota Dewan Komisaris           Komite Nominasi dan Remunerasi
                                      (Komisaris Independen) PT Pesonna     Sdr. Agus Suharyono sebagai Calon Anggota
                                                                            Dewan Komisaris (Komisaris Independen)
                                      Indonesia Jaya
                                                                            PT Pesonna Indonesia Jaya
                                  • Calon Anggota Direksi (Direktur) PT     Sdr. Muharam Yudyarto sebagai Calon
                                      Pesonna Indonesia Jaya                Anggota Direksi (Direktur) PT Pesonna
                                  Introduction of the Board of              Indonesia Jaya
                                  Commissioners of PT Pegadaian with:       Board of Commissioners
                                  • Candidate Member of the Board           Director of Human Capital
                                      of Commissioners (Independent         Nomination and Remuneration Committee
                                                                            Agus Suharyono as Candidate for
                                      Commissioner) of PT Pesonna
                                                                            Member of the Board of Commissioners
                                      Indonesia Jaya                        (Independent Commissioner) of PT Pesonna
                                  • Candidate Member of the Board of        Indonesia Jaya
                                      Directors (Director) of PT Pesonna    Muharam Yudyarto as Candidate for Member
                                      Indonesia Jaya                        of the Board of Directors (Director) of PT
                                                                            Pesonna Indonesia Jaya
 13.        21 November 2023      Perkenalan Dewan Komisaris dengan         1. Dewan Komisaris
            November 21, 2023     Calon Sekretaris Perusahaan PT            2. Sdr. Zulfan Adam sebagai Calon
                                  Pegadaian                                    Sekretaris Perusahaan PT Pegadaian
                                  Introduction of the Board of
                                                                            3. Komite Audit
                                  Commissioners with the Candidate for PT
                                  Pegadaian’s Corporate Secretary           4. Komite Pemantau Risiko
                                                                            5. Komite Nominasi dan Remunerasi
                                                                            1. Board of Commissioners
                                                                            2. Zulfan Adam as Candidate for Corporate
                                                                               Secretary of PT Pegadaian
                                                                            3. Audit Committee
                                                                            4. Risk Monitoring Committee
                                                                            5. Nomination and Remuneration
                                                                               Committee




PT Pegadaian | 2023 Annual Report                                                                                  513
Page 514
Tata Kelola Perusahaan
Corporate Governance




                             Tabel Rapat Koordinasi yang Dihadiri oleh Dewan Komisaris
                       Table of Coordination Meetings Attended by the Board of Commissioners
         Tanggal Pelaksanaan                 Agenda Rapat                                Peserta Rapat
   No
         Implementation Date                Meeting Agenda                             Meeting Participant
 14.     21 November 2023      Pembahasan Lanjutan terkait Draft          1. Dewan Komisaris
         November 21, 2023     Pedoman Penanganan Benturan                2. Direktur Manajemen Risiko, Legal dan
                               Kepentingan PT Pegadaian                      Kepatuhan
                               Extended discussion regarding the Draft
                                                                          3. Komite Pemantau Risiko
                               Guidelines for Handling Conflicts of
                               Interest of PT Pegadaian                   4. Komite Audit
                                                                          5. Komite Nominasi dan Remunerasi
                                                                          1. Board of Commissioners
                                                                          2. Director of Risk Management, Legal and
                                                                             Compliance
                                                                          3. Risk Monitoring Committee
                                                                          4. Audit Committee
                                                                          5. Nomination and Remuneration
                                                                             Committee
 15.     22 November 2023      Pembahasan Kinerja Transformation          1. Dewan Komisaris
         November 22, 2023     Office, Mekanisme Proses Produk Baru       2. Direktur Manajemen Risiko, Legal dan
                               serta Evaluasinya, dan Penerapan Budaya       Kepatuhan
                               Kerja
                                                                          3. SEVP Transformation Office
                               Discussion of Transformation Office
                               Performance, New Product Process           4. Kepala Satuan Pengawasan Intern
                               Mechanism and Evaluation, and              5. Komite Pemantau Risiko
                               Implementation of Work Culture             6. Komite Audit
                                                                          7. Komite Nominasi dan Remunerasi
                                                                          1. Board of Commissioners
                                                                          2. Director of Risk Management, Legal and
                                                                             Compliance
                                                                          3. SEVP Transformation Office
                                                                          4. Head of Internal Audit Unit
                                                                          5. Risk Monitoring Committee
                                                                          6. Audit Committee
                                                                          7. Nomination and Remuneration
                                                                             Committee
 16.     13 Desember 2023      Pembahasan Update Progress Project         1.   Dewan Komisaris
         December 13, 2023     Interconnected Human Capital               2.   Direktur Human Capital
                               Management (IHCM)                          3.   Komite Pemantau Risiko
                               Discussion of Interconnected Human
                                                                          4.   Komite Audit
                               Capital Management (IHCM) Project
                               Progress Update                            5.   Komite Nominasi dan Remunerasi
                                                                          1.   Board of Commissioners
                                                                          2.   Director of Human Capital
                                                                          3.   Risk Monitoring Committee
                                                                          4.   Audit Committee
                                                                          5.   Nomination and Remuneration
                                                                               Committee



                         Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
            Table of Coordination Meeting where the Attendance of the Board of Commissioners is Optional
         Tanggal Pelaksanaan                 Agenda Rapat                                Peserta Rapat
   No
         Implementation Date                Meeting Agenda                             Meeting Participant
         13 Januari 2023       Pembahasan Program Kerja Pemeriksaan       1.   Kepala Satuan Pengawasan Intern
         January 13, 2023      Tahunan SPI PT Pegadaian Tahun 2023        2.   Komite Audit
                               Discussion of PT Pegadaian's 2023 SPI      3.   Komite Pemantau Risiko
                               Annual Inspection Work Program             4.   Komite Nominasi dan Remunerasi
                                                                          1.   Head of Internal Audit Unit
                                                                          2.   Audit Committee
                                                                          3.   Risk Monitoring Committee
                                                                          4.   Nomination and Remuneration
                                                                               Committee




514                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 515
                          Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
             Table of Coordination Meeting where the Attendance of the Board of Commissioners is Optional
          Tanggal Pelaksanaan                  Agenda Rapat                                  Peserta Rapat
   No
          Implementation Date                 Meeting Agenda                               Meeting Participant
         18 Januari 2023        1.   Pembahasan Kinerja Perusahaan s.d.        1.  SEVP Manajemen Risiko
         January 18, 2023            bulan Desember 2022;                      2.  SEVP Satuan Pengawasan Intern
                                2.   Pembahasan Profil Risiko bulan            3.  SEVP Transformation Office
                                     Desember 2022;                            4.  Kepala Divisi Manajemen Kinerja
                                3.   Pembahasan Hasil Audit SPI s.d. bulan         Perusahaan
                                     Desember 2022;                            5. Kepala Divisi Akuntansi
                                4.   Pembahasan Kinerja Sumber Daya            6. Kepala Divisi Perencanaan Strategis
                                     Manusia s.d. bulan Desember 2022.         7. Kepala Divisi Tresuri
                                1.   Discussion of Company Performance         8. Kepala Divisi Manajemen Risiko, Operasi
                                     as of December 2022;                          dan Korporasi
                                2.   Discussion of Risk Profile for December   9. Kepala Divisi Risiko Kredit & Asuransi
                                     2022;                                     10. Kepala Divisi Strategi Human Capital
                                3.   Discussion of SPI Audit Results as of     11. Kepala Divisi Budaya Kerja
                                     December 2022;                            12. Kepala Divisi Operasional Human Capital
                                4.   Discussion of Human Resources             13. Kepala Divisi Pegadaian Corporate
                                     Performance as of December 2022.              University
                                                                               14. Kepala Divisi Kepatuhan
                                                                               15. Kepala Divisi Penjualan
                                                                               16. Kepala Divisi Hubungan Kelembagaan
                                                                               17. Kepala Divisi Produk Gadai
                                                                               18. Kepala Divisi Unit Usaha Syariah
                                                                               19. Kepala Divisi Pemasaran
                                                                               20. Kepala Divisi Produk Mikro Fidusia
                                                                               21. Kepala Divisi Produk Emas
                                                                               22. Kepala Divisi Jaringan dan Operasional
                                                                               23. Kepala Divisi Manajemen Aset Tetap
                                                                               24. Komite Audit
                                                                               25. Komite Pemantau Risiko
                                                                               26. Komite Nominasi dan Remunerasi
                                                                               1. SEVP Risk Management
                                                                               2. SEVP Internal Audit Unit
                                                                               3. SEVP Transformation Office
                                                                               4. Head of Company Performance
                                                                                   Management Division
                                                                               5. Head of Accounting Division
                                                                               6. Head of Strategic Planning Division
                                                                               7. Head of Treasury Division
                                                                               8. Head of Risk Management, Operations
                                                                                   and Corporate Division
                                                                               9. Head of Credit Risk & Insurance Division
                                                                               10. Head of Human Capital Strategy Division
                                                                               11. Head of Work Culture Division
                                                                               12. Head of Human Capital Operations
                                                                                   Division
                                                                               13. Head of Pegadaian Corporate University
                                                                                   Division
                                                                               14. Head of Compliance Division
                                                                               15. Head of Sales Division
                                                                               16. Head of Institutional Relations Division
                                                                               17. Head of Pawn Products Division
                                                                               18. Head of Sharia Business Unit Division
                                                                               19. Head of Marketing Division
                                                                               20. Head of Micro Fiduciary Products
                                                                                   Division
                                                                               21. Head of Gold Products Division
                                                                               22. Head of Network and Operations
                                                                                   Division
                                                                               23. Head of Fixed Asset Management
                                                                                   Division
                                                                               24. Audit Committee
                                                                               25. Risk Monitoring Committee
                                                                               26. Nomination and Remuneration
                                                                                   Committee




PT Pegadaian | 2023 Annual Report                                                                                       515
Page 516
Tata Kelola Perusahaan
Corporate Governance




                         Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
            Table of Coordination Meeting where the Attendance of the Board of Commissioners is Optional
         Tanggal Pelaksanaan                  Agenda Rapat                                 Peserta Rapat
   No
         Implementation Date                 Meeting Agenda                              Meeting Participant
         20 Februari 2023      1.   Pembahasan Kinerja Perusahaan s.d.       1.  SEVP Manajemen Risiko
         February 20, 2023          bulan Januari 2023;                      2.  SEVP Satuan Pengawasan Intern
                               2.   Pembahasan Profil Risiko bulan Januari   3.  SEVP Transformation Office
                                    2023;                                    4.  Kepala Divisi Manajemen Kinerja
                               3.   Pembahasan Hasil Audit SPI s.d. bulan        Perusahaan
                                    Januari 2023;                            5. Kepala Divisi Akuntansi
                               4.   Pembahasan Kinerja Sumber Daya           6. Kepala Divisi Perencanaan Strategis
                                    Manusia s.d. bulan Januari 2023.         7. Kepala Divisi Tresuri
                               1.   Discussion of Company Performance        8. Kepala Divisi Manajemen Risiko, Operasi
                                    as of January 2023;                          dan Korporasi
                               2.   Discussion of Risk Profile for January   9. Kepala Divisi Risiko Kredit & Asuransi
                                    2023;                                    10. Kepala Divisi Strategi Human Capital
                               3.   Discussion of SPI Audit Results as of    11. Kepala Divisi Budaya Kerja
                                    January 2023;                            12. Kepala Divisi Operasional Human Capital
                               4.   Discussion of Human Resources            13. Kepala Divisi Pegadaian Corporate
                                    Performance as of January 2023.              University
                                                                             14. Kepala Divisi Kepatuhan
                                                                             15. Kepala Divisi Penjualan
                                                                             16. Kepala Divisi Hubungan Kelembagaan
                                                                             17. Kepala Divisi Produk Gadai
                                                                             18. Kepala Divisi Unit Usaha Syariah
                                                                             19. Kepala Divisi Pemasaran
                                                                             20. Kepala Divisi Produk Mikro Fidusia
                                                                             21. Kepala Divisi Produk Emas
                                                                             22. Kepala Divisi Jaringan dan Operasional
                                                                             23. Kepala Divisi Manajemen Aset Tetap
                                                                             24. Komite Audit
                                                                             25. Komite Pemantau Risiko
                                                                             26. Komite Nominasi dan Remunerasi
                                                                             1. SEVP Risk Management
                                                                             2. SEVP Internal Audit Unit
                                                                             3. SEVP Transformation Office
                                                                             4. Head of Company Performance
                                                                                 Management Division
                                                                             5. Head of Accounting Division
                                                                             6. Head of Strategic Planning Division
                                                                             7. Head of Treasury Division
                                                                             8. Head of Risk Management, Operations
                                                                                 and Corporate Division
                                                                             9. Head of Credit Risk & Insurance Division
                                                                             10. Head of Human Capital Strategy Division
                                                                             11. Head of Work Culture Division
                                                                             12. Head of Human Capital Operations
                                                                                 Division
                                                                             13. Head of Pegadaian Corporate University
                                                                                 Division
                                                                             14. Head of Compliance Division
                                                                             15. Head of Sales Division
                                                                             16. Head of Institutional Relations Division
                                                                             17. Head of Pawn Products Division
                                                                             18. Head of Sharia Business Unit Division
                                                                             19. Head of Marketing Division
                                                                             20. Head of Micro Fiduciary Products
                                                                                 Division
                                                                             21. Head of Gold Products Division
                                                                             22. Head of Network and Operations
                                                                                 Division
                                                                             23. Head of Fixed Asset Management
                                                                                 Division
                                                                             24. Audit Committee
                                                                             25. Risk Monitoring Committee
                                                                             26. Nomination and Remuneration
                                                                                 Committee




516                                                                               Laporan Tahunan 2023 | PT Pegadaian
Page 517
                           Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
              Table of Coordination Meeting where the Attendance of the Board of Commissioners is Optional
           Tanggal Pelaksanaan                   Agenda Rapat                                 Peserta Rapat
      No
           Implementation Date                  Meeting Agenda                              Meeting Participant
 4.        21 Maret 2023         1.   Pembahasan Kinerja Perusahaan s.d.        1.  SEVP Manajemen Risiko
           March 21, 2023             bulan Februari 2023;                      2.  SEVP Satuan Pengawasan Intern
                                 2.   Pembahasan Profil Risiko bulan            3.  SEVP Transformation Office
                                      Februari 2023;                            4.  Kepala Divisi Manajemen Kinerja
                                 3.   Pembahasan Hasil Audit SPI s.d. bulan         Perusahaan
                                      Februari 2023;                            5. Kepala Divisi Akuntansi
                                 4.   Pembahasan Kinerja Sumber Daya            6. Kepala Divisi Perencanaan Strategis
                                      Manusia s.d. bulan Februari 2023.         7. Kepala Divisi Tresuri
                                 1.   Discussion of Company Performance         8. Kepala Divisi Manajemen Risiko, Operasi
                                      as of February 2023;                          dan Korporasi
                                 2.   Discussion of Risk Profile for February   9. Kepala Divisi Risiko Kredit & Asuransi
                                      2023;                                     10. Kepala Divisi Strategi Human Capital
                                 3.   Discussion of SPI Audit Results as of     11. Kepala Divisi Budaya Kerja
                                      February 2023;                            12. Kepala Divisi Operasional Human Capital
                                 4.   Discussion of Human Resources             13. Kepala Divisi Pegadaian Corporate
                                      Performance as of February 2023.              University
                                                                                14. Kepala Divisi Kepatuhan
                                                                                15. Kepala Divisi Penjualan
                                                                                16. Kepala Divisi Hubungan Kelembagaan
                                                                                17. Kepala Divisi Produk Gadai
                                                                                18. Kepala Divisi Unit Usaha Syariah
                                                                                19. Kepala Divisi Pemasaran
                                                                                20. Kepala Divisi Produk Mikro Fidusia
                                                                                21. Kepala Divisi Produk Emas
                                                                                22. Kepala Divisi Jaringan dan Operasional
                                                                                23. Kepala Divisi Manajemen Aset Tetap
                                                                                24. Komite Audit
                                                                                25. Komite Pemantau Risiko
                                                                                26. Komite Nominasi dan Remunerasi
                                                                                1. SEVP Risk Management
                                                                                2. SEVP Internal Audit Unit
                                                                                3. SEVP Transformation Office
                                                                                4. Head of Company Performance
                                                                                    Management Division
                                                                                5. Head of Accounting Division
                                                                                6. Head of Strategic Planning Division
                                                                                7. Head of Treasury Division
                                                                                8. Head of Risk Management, Operations
                                                                                    and Corporate Division
                                                                                9. Head of Credit Risk & Insurance Division
                                                                                10. Head of Human Capital Strategy Division
                                                                                11. Head of Work Culture Division
                                                                                12. Head of Human Capital Operations
                                                                                    Division
                                                                                13. Head of Pegadaian Corporate University
                                                                                    Division
                                                                                14. Head of Compliance Division
                                                                                15. Head of Sales Division
                                                                                16. Head of Institutional Relations Division
                                                                                17. Head of Pawn Products Division
                                                                                18. Head of Sharia Business Unit Division
                                                                                19. Head of Marketing Division
                                                                                20. Head of Micro Fiduciary Products
                                                                                    Division
                                                                                21. Head of Gold Products Division
                                                                                22. Head of Network and Operations
                                                                                    Division
                                                                                23. Head of Fixed Asset Management
                                                                                    Division
                                                                                24. Audit Committee
                                                                                25. Risk Monitoring Committee
                                                                                26. Nomination and Remuneration
                                                                                    Committee




PT Pegadaian | 2023 Annual Report                                                                                        517
Page 518
Tata Kelola Perusahaan
Corporate Governance




                            Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
               Table of Coordination Meeting where the Attendance of the Board of Commissioners is Optional
           Tanggal Pelaksanaan                   Agenda Rapat                                Peserta Rapat
      No
           Implementation Date                  Meeting Agenda                             Meeting Participant
 5.        17 April 2023          1.   Pembahasan Kinerja Perusahaan s.d.      1.  SEVP Manajemen Risiko
           April 17, 2023              bulan Maret 2023;                       2.  SEVP Satuan Pengawasan Intern
                                  2.   Pembahasan Profil Risiko bulan Maret    3.  SEVP Transformation Office
                                       2023;                                   4.  Kepala Divisi Manajemen Kinerja
                                  3.   Pembahasan Hasil Audit SPI s.d. bulan       Perusahaan
                                       Maret 2023;                             5. Kepala Divisi Akuntansi
                                  4.   Pembahasan Kinerja Sumber Daya          6. Kepala Divisi Perencanaan Strategis
                                       Manusia s.d. bulan Maret 2023.          7. Kepala Divisi Tresuri
                                  1.   Discussion of Company Performance       8. Kepala Divisi Manajemen Risiko, Operasi
                                       as of March 2023;                           dan Korporasi
                                  2.   Discussion of Risk Profile for March    9. Kepala Divisi Risiko Kredit & Asuransi
                                       2023;                                   10. Kepala Divisi Strategi Human Capital
                                  3.   Discussion of SPI Audit Results as of   11. Kepala Divisi Budaya Kerja
                                       March 2023;                             12. Kepala Divisi Operasional Human Capital
                                  4.   Discussion of Human Resources           13. Kepala Divisi Pegadaian Corporate
                                       Performance as of March 2023.               University
                                                                               14. Kepala Divisi Kepatuhan
                                                                               15. Kepala Divisi Penjualan
                                                                               16. Kepala Divisi Hubungan Kelembagaan
                                                                               17. Kepala Divisi Produk Gadai
                                                                               18. Kepala Divisi Unit Usaha Syariah
                                                                               19. Kepala Divisi Pemasaran
                                                                               20. Kepala Divisi Produk Mikro Fidusia
                                                                               21. Kepala Divisi Produk Emas
                                                                               22. Kepala Divisi Jaringan dan Operasional
                                                                               23. Kepala Divisi Manajemen Aset Tetap
                                                                               24. Komite Audit
                                                                               25. Komite Pemantau Risiko
                                                                               26. Komite Nominasi dan Remunerasi
                                                                               1. SEVP Risk Management
                                                                               2. SEVP Internal Audit Unit
                                                                               3. SEVP Transformation Office
                                                                               4. Head of Company Performance
                                                                                   Management Division
                                                                               5. Head of Accounting Division
                                                                               6. Head of Strategic Planning Division
                                                                               7. Head of Treasury Division
                                                                               8. Head of Risk Management, Operations
                                                                                   and Corporate Division
                                                                               9. Head of Credit Risk & Insurance Division
                                                                               10. Head of Human Capital Strategy Division
                                                                               11. Head of Work Culture Division
                                                                               12. Head of Human Capital Operations
                                                                                   Division
                                                                               13. Head of Pegadaian Corporate University
                                                                                   Division
                                                                               14. Head of Compliance Division
                                                                               15. Head of Sales Division
                                                                               16. Head of Institutional Relations Division
                                                                               17. Head of Pawn Products Division
                                                                               18. Head of Sharia Business Unit Division
                                                                               19. Head of Marketing Division
                                                                               20. Head of Micro Fiduciary Products
                                                                                   Division
                                                                               21. Head of Gold Products Division
                                                                               22. Head of Network and Operations
                                                                                   Division
                                                                               23. Head of Fixed Asset Management
                                                                                   Division
                                                                               24. Audit Committee
                                                                               25. Risk Monitoring Committee
                                                                               26. Nomination and Remuneration
                                                                                   Committee




518                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 519
                           Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
              Table of Coordination Meeting where the Attendance of the Board of Commissioners is Optional
           Tanggal Pelaksanaan                  Agenda Rapat                                Peserta Rapat
      No
           Implementation Date                 Meeting Agenda                             Meeting Participant
 6.        17 Mei 2023           1.   Pembahasan Kinerja Perusahaan s.d.      1.  SEVP Manajemen Risiko
           May 17, 2023               bulan April 2023;                       2.  SEVP Satuan Pengawasan Intern
                                 2.   Pembahasan Profil Risiko bulan April    3.  SEVP Transformation Office
                                      2023;                                   4.  Kepala Divisi Manajemen Kinerja
                                 3.   Pembahasan Hasil Audit SPI s.d. bulan       Perusahaan
                                      April 2023;                             5. Kepala Divisi Akuntansi
                                 4.   Pembahasan Kinerja Sumber Daya          6. Kepala Divisi Perencanaan Strategis
                                      Manusia s.d. bulan April 2023.          7. Kepala Divisi Tresuri
                                 1.   Discussion of Company Performance       8. Kepala Divisi Manajemen Risiko, Operasi
                                      as of April 2023;                           dan Korporasi
                                 2.   Discussion of Risk Profile for April    9. Kepala Divisi Risiko Kredit & Asuransi
                                      2023;                                   10. Kepala Divisi Strategi Human Capital
                                 3.   Discussion of SPI Audit Result as of    11. Kepala Divisi Budaya Kerja
                                      April 2023;                             12. Kepala Divisi Operasional Human Capital
                                 4.   Discussion of Human Resources           13. Kepala Divisi Pegadaian Corporate
                                      Performance as of April 2023.               University
                                                                              14. Kepala Divisi Kepatuhan
                                                                              15. Kepala Divisi Penjualan
                                                                              16. Kepala Divisi Hubungan Kelembagaan
                                                                              17. Kepala Divisi Produk Gadai
                                                                              18. Kepala Divisi Unit Usaha Syariah
                                                                              19. Kepala Divisi Pemasaran
                                                                              20. Kepala Divisi Produk Mikro Fidusia
                                                                              21. Kepala Divisi Produk Emas
                                                                              22. Kepala Divisi Jaringan dan Operasional
                                                                              23. Kepala Divisi Manajemen Aset Tetap
                                                                              24. Komite Audit
                                                                              25. Komite Pemantau Risiko
                                                                              26. Komite Nominasi dan Remunerasi
                                                                              1. SEVP Risk Management
                                                                              2. SEVP Internal Audit Unit
                                                                              3. SEVP Transformation Office
                                                                              4. Head of Company Performance
                                                                                  Management Division
                                                                              5. Head of Accounting Division
                                                                              6. Head of Strategic Planning Division
                                                                              7. Head of Treasury Division
                                                                              8. Head of Risk Management, Operations
                                                                                  and Corporate Division
                                                                              9. Head of Credit Risk & Insurance Division
                                                                              10. Head of Human Capital Strategy Division
                                                                              11. Head of Work Culture Division
                                                                              12. Head of Human Capital Operations
                                                                                  Division
                                                                              13. Head of Pegadaian Corporate University
                                                                                  Division
                                                                              14. Head of Compliance Division
                                                                              15. Head of Sales Division
                                                                              16. Head of Institutional Relations Division
                                                                              17. Head of Pawn Products Division
                                                                              18. Head of Sharia Business Unit Division
                                                                              19. Head of Marketing Division
                                                                              20. Head of Micro Fiduciary Products
                                                                                  Division
                                                                              21. Head of Gold Products Division
                                                                              22. Head of Network and Operations
                                                                                  Division
                                                                              23. Head of Fixed Asset Management
                                                                                  Division
                                                                              24. Audit Committee
                                                                              25. Risk Monitoring Committee
                                                                              26. Nomination and Remuneration
                                                                                  Committee




PT Pegadaian | 2023 Annual Report                                                                                      519
Page 520
Tata Kelola Perusahaan
Corporate Governance




                           Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
              Table of Coordination Meeting where the Attendance of the Board of Commissioners is Optional
           Tanggal Pelaksanaan                   Agenda Rapat                                  Peserta Rapat
      No
           Implementation Date                  Meeting Agenda                               Meeting Participant
 7.        20 Juni 2023          1.   Pembahasan Kinerja Perusahaan s.d.         1.  SEVP Manajemen Risiko
           June 20, 2023              bulan Mei 2023;                            2.  SEVP Satuan Pengawasan Intern
                                 2.   Pembahasan Profil Risiko bulan Mei         3.  SEVP Transformation Office
                                      2023;                                      4.  Kepala Divisi Manajemen Kinerja
                                 3.   Pembahasan Hasil Audit SPI s.d. bulan          Perusahaan
                                      Mei 2023;                                  5. Kepala Divisi Akuntansi
                                 4.   Pembahasan Kinerja Sumber Daya             6. Kepala Divisi Perencanaan Strategis
                                      Manusia s.d. bulan Mei 2023.               7. Kepala Divisi Tresuri
                                 1.   Discussion of Company Performance          8. Kepala Divisi Manajemen Risiko, Operasi
                                      as of May 2023;                                dan Korporasi
                                 2.   Discussion of Risk Profile for May 2023;   9. Kepala Divisi Risiko Kredit & Asuransi
                                 3.   Discussion of SPI Audit Results as of      10. Kepala Divisi Strategi Human Capital
                                      May 2023;                                  11. Kepala Divisi Budaya Kerja
                                 4.   Discussion of Human Resources              12. Kepala Divisi Operasional Human Capital
                                      Performance as of May 2023.                13. Kepala Divisi Pegadaian Corporate
                                                                                     University
                                                                                 14. Kepala Divisi Kepatuhan
                                                                                 15. Kepala Divisi Penjualan
                                                                                 16. Kepala Divisi Hubungan Kelembagaan
                                                                                 17. Kepala Divisi Produk Gadai
                                                                                 18. Kepala Divisi Unit Usaha Syariah
                                                                                 19. Kepala Divisi Pemasaran
                                                                                 20. Kepala Divisi Produk Mikro Fidusia
                                                                                 21. Kepala Divisi Produk Emas
                                                                                 22. Kepala Divisi Jaringan dan Operasional
                                                                                 23. Kepala Divisi Manajemen Aset Tetap
                                                                                 24. Komite Audit
                                                                                 25. Komite Pemantau Risiko
                                                                                 26. Komite Nominasi dan Remunerasi
                                                                                 1. SEVP Risk Management
                                                                                 2. SEVP Internal Audit Unit
                                                                                 3. SEVP Transformation Office
                                                                                 4. Head of Company Performance
                                                                                     Management Division
                                                                                 5. Head of Accounting Division
                                                                                 6. Head of Strategic Planning Division
                                                                                 7. Head of Treasury Division
                                                                                 8. Head of Risk Management, Operations
                                                                                     and Corporate Division
                                                                                 9. Head of Credit Risk & Insurance Division
                                                                                 10. Head of Human Capital Strategy Division
                                                                                 11. Head of Work Culture Division
                                                                                 12. Head of Human Capital Operations
                                                                                     Division
                                                                                 13. Head of Pegadaian Corporate University
                                                                                     Division
                                                                                 14. Head of Compliance Division
                                                                                 15. Head of Sales Division
                                                                                 16. Head of Institutional Relations Division
                                                                                 17. Head of Pawn Products Division
                                                                                 18. Head of Sharia Business Unit Division
                                                                                 19. Head of Marketing Division
                                                                                 20. Head of Micro Fiduciary Products
                                                                                     Division
                                                                                 21. Head of Gold Products Division
                                                                                 22. Head of Network and Operations
                                                                                     Division
                                                                                 23. Head of Fixed Asset Management
                                                                                     Division
                                                                                 24. Audit Committee
                                                                                 25. Risk Monitoring Committee
                                                                                 26. Nomination and Remuneration
                                                                                     Committee




520                                                                                   Laporan Tahunan 2023 | PT Pegadaian
Page 521
                            Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
               Table of Coordination Meeting where the Attendance of the Board of Commissioners is Optional
           Tanggal Pelaksanaan                  Agenda Rapat                               Peserta Rapat
      No
           Implementation Date                 Meeting Agenda                            Meeting Participant
 8.        17 Juli 2023           1. Pembahasan Hal-hal Strategis             1. Direktur Human Capital
           July 17, 2023             a. Tenaga Outsourcing;                   2. Direktur Manajemen Risiko, Legal dan
                                     b. Kaji Ulang Proses Operasional            Kepatuhan
                                        di Cabang/UPC, Kecukupan              3. Kepala Satuan Pengawasan Intern
                                        Manajemen Risiko, dan Strategi Anti   4. Komite Audit
                                        Fraud;                                5. Komite Pemantau Risiko
                                  2. Hal-hal Strategis Lainnya.               6. Komite Nominasi dan Remunerasi
                                  1. Discussion of Strategic Matters          1. Director of Human Capital
                                     a. Outsourced Staff;                     2. Director of Risk Management, Legal and
                                     b. Review of Operational Processes          Compliance
                                        in Branches/UPCs, Adequacy of         3. Head of Internal Audit Unit
                                        Risk Management, and Anti-Fraud       4. Audit Committee
                                        Strategy;                             5. Risk Monitoring Committee
                                  2. Other Strategic Matters.                 6. Nomination and Remuneration
                                                                                 Committee




PT Pegadaian | 2023 Annual Report                                                                                    521
Page 522
Tata Kelola Perusahaan
Corporate Governance




                           Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
              Table of Coordination Meeting where the Attendance of the Board of Commissioners is Optional
           Tanggal Pelaksanaan                  Agenda Rapat                                Peserta Rapat
      No
           Implementation Date                 Meeting Agenda                             Meeting Participant
 9.        18 Juli 2023          1.   Pembahasan Kinerja Perusahaan s.d.      1.  SEVP Manajemen Risiko
           July 18, 2023              bulan Juni 2023;                        2.  SEVP Satuan Pengawasan Intern
                                 2.   Pembahasan Profil Risiko bulan Juni     3.  SEVP Transformation Office
                                      2023;                                   4.  Kepala Divisi Manajemen Kinerja
                                 3.   Pembahasan Hasil Audit SPI s.d. bulan       Perusahaan
                                      Juni 2023;                              5. Kepala Divisi Akuntansi
                                 4.   Pembahasan Kinerja Sumber Daya          6. Kepala Divisi Perencanaan Strategis
                                      Manusia s.d. bulan Juni 2023.           7. Kepala Divisi Tresuri
                                 1.   Discussion of Company Performance       8. Kepala Divisi Manajemen Risiko, Operasi
                                      as of June 2023;                            dan Korporasi
                                 2.   Discussion of Risk Profile for June     9. Kepala Divisi Risiko Kredit & Asuransi
                                      2023;                                   10. Kepala Divisi Strategi Human Capital
                                 3.   Discussion of SPI Audit Results as of   11. Kepala Divisi Budaya Kerja
                                      June 2023;                              12. Kepala Divisi Operasional Human Capital
                                 4.   Discussion of Human Resources           13. Kepala Divisi Pegadaian Corporate
                                      Performance as of June 2023.                University
                                                                              14. Kepala Divisi Kepatuhan
                                                                              15. Kepala Divisi Penjualan
                                                                              16. Kepala Divisi Hubungan Kelembagaan
                                                                              17. Kepala Divisi Produk Gadai
                                                                              18. Kepala Divisi Unit Usaha Syariah
                                                                              19. Kepala Divisi Pemasaran
                                                                              20. Kepala Divisi Produk Mikro Fidusia
                                                                              21. Kepala Divisi Produk Emas
                                                                              22. Kepala Divisi Jaringan dan Operasional
                                                                              23. Kepala Divisi Manajemen Aset Tetap
                                                                              24. Komite Audit
                                                                              25. Komite Pemantau Risiko
                                                                              26. Komite Nominasi dan Remunerasi
                                                                              1. SEVP Risk Management
                                                                              2. SEVP Internal Audit Unit
                                                                              3. SEVP Transformation Office
                                                                              4. Head of Company Performance
                                                                                  Management Division
                                                                              5. Head of Accounting Division
                                                                              6. Head of Strategic Planning Division
                                                                              7. Head of Treasury Division
                                                                              8. Head of Risk Management, Operations
                                                                                  and Corporate Division
                                                                              9. Head of Credit Risk & Insurance Division
                                                                              10. Head of Human Capital Strategy Division
                                                                              11. Head of Work Culture Division
                                                                              12. Head of Human Capital Operations
                                                                                  Division
                                                                              13. Head of Pegadaian Corporate University
                                                                                  Division
                                                                              14. Head of Compliance Division
                                                                              15. Head of Sales Division
                                                                              16. Head of Institutional Relations Division
                                                                              17. Head of Pawn Products Division
                                                                              18. Head of Sharia Business Unit Division
                                                                              19. Head of Marketing Division
                                                                              20. Head of Micro Fiduciary Products
                                                                                  Division
                                                                              21. Head of Gold Products Division
                                                                              22. Head of Network and Operations
                                                                                  Division
                                                                              23. Head of Fixed Asset Management
                                                                                  Division
                                                                              24. Audit Committee
                                                                              25. Risk Monitoring Committee
                                                                              26. Nomination and Remuneration
                                                                                  Committee




522                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 523
                          Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
             Table of Coordination Meeting where the Attendance of the Board of Commissioners is Optional
          Tanggal Pelaksanaan                   Agenda Rapat                                   Peserta Rapat
   No
          Implementation Date                  Meeting Agenda                                Meeting Participant
 10.     18 Agustus 2023        1.   Pembahasan Kinerja Perusahaan s.d.          1. SEVP Satuan Pengawasan Intern
         August 18, 2023             bulan Juli 2023;                            2. SEVP Transformation Office
                                2.   Pembahasan Profil Risiko bulan Juli         3. Kepala Divisi Manajemen Kinerja
                                     2023;                                           Perusahaan
                                3.   Pembahasan Hasil Audit SPI s.d. bulan       4. Kepala Divisi Akuntansi
                                     Juli 2023;                                  5. Kepala Divisi Perencanaan Strategis
                                4.   Pembahasan Kinerja Sumber Daya              6. Kepala Divisi Tresuri
                                     Manusia s.d. bulan Juli 2023.               7. Kepala Divisi Manajemen Risiko, Operasi
                                1.   Discussion of Company Performance               dan Korporasi
                                     as of July 2023;                            8. Kepala Divisi Risiko Kredit & Asuransi
                                2.   Discussion of Risk Profile for July 2023;   9. Kepala Divisi Strategi Human Capital
                                3.   Discussion of SPI Audit Result as of        10. Kepala Divisi Budaya Kerja
                                     July 2023;                                  11. Kepala Divisi Operasional Human Capital
                                4.   Discussion of Human Resources               12. Kepala Divisi Pegadaian Corporate
                                     Performance as of July 2023.                    University
                                                                                 13. Kepala Divisi Kepatuhan
                                                                                 14. Kepala Divisi Penjualan
                                                                                 15. Kepala Divisi Hubungan Kelembagaan
                                                                                 16. Kepala Divisi Produk Gadai
                                                                                 17. Kepala Divisi Unit Usaha Syariah
                                                                                 18. Kepala Divisi Pemasaran
                                                                                 19. Kepala Divisi Produk Mikro Fidusia
                                                                                 20. Kepala Divisi Produk Emas
                                                                                 21. Kepala Divisi Jaringan dan Operasional
                                                                                 22. Kepala Divisi Manajemen Aset Tetap
                                                                                 23. Komite Audit
                                                                                 24. Komite Pemantau Risiko
                                                                                 25. Komite Nominasi dan Remunerasi
                                                                                 1. SEVP Internal Audit Unit
                                                                                 2. SEVP Transformation Office
                                                                                 3. Head of Company Performance
                                                                                     Management Division
                                                                                 4. Head of Accounting Division
                                                                                 5. Head of Strategic Planning Division
                                                                                 6. Head of Treasury Division
                                                                                 7. Head of Risk Management, Operations
                                                                                     and Corporate Division
                                                                                 8. Head of Credit Risk & Insurance Division
                                                                                 9. Head of Human Capital Strategy Division
                                                                                 10. Head of Work Culture Division
                                                                                 11. Head of Human Capital Operations
                                                                                     Division
                                                                                 12. Head of Pegadaian Corporate University
                                                                                     Division
                                                                                 13. Head of Compliance Division
                                                                                 14. Head of Sales Division
                                                                                 15. Head of Institutional Relations Division
                                                                                 16. Head of Pawn Products Division
                                                                                 17. Head of Sharia Business Unit Division
                                                                                 18. Head of Marketing Division
                                                                                 19. Head of Micro Fiduciary Products
                                                                                     Division
                                                                                 20. Head of Gold Products Division
                                                                                 21. Head of Network and Operations
                                                                                     Division
                                                                                 22. Head of Fixed Asset Management
                                                                                     Division
                                                                                 23. Audit Committee
                                                                                 24. Risk Monitoring Committee
                                                                                 25. Nomination and Remuneration
                                                                                     Committee




PT Pegadaian | 2023 Annual Report                                                                                         523
Page 524
Tata Kelola Perusahaan
Corporate Governance




                            Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
               Table of Coordination Meeting where the Attendance of the Board of Commissioners is Optional
            Tanggal Pelaksanaan                  Agenda Rapat                                Peserta Rapat
       No
            Implementation Date                 Meeting Agenda                             Meeting Participant
 11.        15 September 2023     1.   Pembahasan Kinerja Perusahaan s.d.      1. SEVP Satuan Pengawasan Intern
            September 15, 2023         bulan Agustus 2023;                     2. SEVP Transformation Office
                                  2.   Pembahasan Profil Risiko bulan          3. Kepala Divisi Manajemen Kinerja
                                       Agustus 2023;                               Perusahaan
                                  3.   Pembahasan Hasil Audit SPI s.d. bulan   4. Kepala Divisi Akuntansi
                                       Agustus 2023;                           5. Kepala Divisi Perencanaan Strategis
                                  4.   Pembahasan Kinerja Sumber Daya          6. Kepala Divisi Tresuri
                                       Manusia s.d. bulan Agustus 2023.        7. Kepala Divisi Manajemen Risiko, Operasi
                                  1.   Discussion of Company Performance           dan Korporasi
                                       as of August 2023;                      8. Kepala Divisi Risiko Kredit & Asuransi
                                  2.   Discussion of Risk Profile for August   9. Kepala Divisi Strategi Human Capital
                                       2023;                                   10. Kepala Divisi Budaya Kerja
                                  3.   Discussion of SPI Audit Results as of   11. Kepala Divisi Operasional Human Capital
                                       August 2023;                            12. Kepala Divisi Pegadaian Corporate
                                  4.   Discussion of Human Resources               University
                                       Performance as of August 2023.          13. Kepala Divisi Kepatuhan
                                                                               14. Kepala Divisi Penjualan
                                                                               15. Kepala Divisi Hubungan Kelembagaan
                                                                               16. Kepala Divisi Produk Gadai
                                                                               17. Kepala Divisi Unit Usaha Syariah
                                                                               18. Kepala Divisi Pemasaran
                                                                               19. Kepala Divisi Produk Mikro Fidusia
                                                                               20. Kepala Divisi Produk Emas
                                                                               21. Kepala Divisi Jaringan dan Operasional
                                                                               22. Kepala Divisi Manajemen Aset Tetap
                                                                               23. Komite Audit
                                                                               24. Komite Pemantau Risiko
                                                                               25. Komite Nominasi dan Remunerasi
                                                                               1. SEVP Internal Audit Unit
                                                                               2. SEVP Transformation Office
                                                                               3. Head of Company Performance
                                                                                   Management Division
                                                                               4. Head of Accounting Division
                                                                               5. Head of Strategic Planning Division
                                                                               6. Head of Treasury Division
                                                                               7. Head of Risk Management, Operations
                                                                                   and Corporate Division
                                                                               8. Head of Credit Risk & Insurance Division
                                                                               9. Head of Human Capital Strategy Division
                                                                               10. Head of Work Culture Division
                                                                               11. Head of Human Capital Operations
                                                                                   Division
                                                                               12. Head of Pegadaian Corporate University
                                                                                   Division
                                                                               13. Head of Compliance Division
                                                                               14. Head of Sales Division
                                                                               15. Head of Institutional Relations Division
                                                                               16. Head of Pawn Products Division
                                                                               17. Head of Sharia Business Unit Division
                                                                               18. Head of Marketing Division
                                                                               19. Head of Micro Fiduciary Products
                                                                                   Division
                                                                               20. Head of Gold Products Division
                                                                               21. Head of Network and Operations
                                                                                   Division
                                                                               22. Head of Fixed Asset Management
                                                                                   Division
                                                                               23. Audit Committee
                                                                               24. Risk Monitoring Committee
                                                                               25. Nomination and Remuneration
                                                                                   Committee




524                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 525
                            Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
               Table of Coordination Meeting where the Attendance of the Board of Commissioners is Optional
            Tanggal Pelaksanaan                 Agenda Rapat                                 Peserta Rapat
       No
            Implementation Date                Meeting Agenda                              Meeting Participant
 12.        6 Oktober 2023        Timeline dan Progress Tindak Lanjut FGD     1.   Direktur Manajemen Risiko, Legal dan
            October 6, 2023       Telaah Kasus                                     Kepatuhan
                                  Timeline and Progress on the Follow-up of   2.   Kepala Satuan Pengawasan Intern
                                  Case Study FGD                              3.   Komite Audit
                                                                              4.   Komite Pemantau Risiko
                                                                              5.   Komite Nominasi dan Remunerasi
                                                                              1.   Director of Risk Management, Legal and
                                                                                   Compliance
                                                                              2.   Head of Internal Audit Unit
                                                                              3.   Audit Committee
                                                                              4.   Risk Monitoring Committee
                                                                              5.   Nomination and Remuneration
                                                                                   Committee
 13.        17 Oktober 2023       Pembahasan Usulan Rancangan Rencana         1. Kepala Divisi Perencanaan Strategis
            October 17, 2023      Jangka Panjang Perusahaan (RJPP)            2. Kepala Divisi Project Management Office
                                  Tahun 2024-2028 dan Rencana Kerja dan          dan Manajemen Perubahan
                                  Anggaran Perusahaan (RKAP) Tahun 2024       3. Kepala Divisi Manajemen Risiko, Operasi
                                  PT Pegadaian                                   dan Korporasi
                                  Discussion of the Proposed Draft            4. Komite Audit
                                  Company Long Term Plan (RJPP) for           5. Komite Pemantau Risiko
                                  2024-2028 and the Company Work Plan         6. Komite Nominasi dan Remunerasi
                                  and Budget (RKAP) of PT Pegadaian for       1. Head of Strategic Planning Division
                                  2024                                        2. Head of the Project Management Office
                                                                                 and Change Management Division
                                                                              3. Head of Risk Management, Operations
                                                                                 and Corporate Division
                                                                              4. Audit Committee
                                                                              5. Risk Monitoring Committee
                                                                              6. Nomination and Remuneration
                                                                                 Committee
 14.        18 Oktober 2023       1. Pembahasan Hasil Audit SPI s.d. bulan    1.   Kepala Satuan Pengawasan Intern
            October 18, 2023         September 2023                           2.   Komite Audit
                                  2. Hal-hal Strategis Lainnya                3.   Komite Pemantau Risiko
                                  1. Discussion of SPI Audit Result as of     4.   Komite Nominasi dan Remunerasi
                                     September 2023                           1.   Head of Internal Audit Unit
                                  2. Other Strategic Matters                  2.   Audit Committee
                                                                              3.   Risk Monitoring Committee
                                                                              4.   Nomination and Remuneration
                                                                                   Committee




PT Pegadaian | 2023 Annual Report                                                                                      525
Page 526
Tata Kelola Perusahaan
Corporate Governance




                            Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
               Table of Coordination Meeting where the Attendance of the Board of Commissioners is Optional
            Tanggal Pelaksanaan                  Agenda Rapat                              Peserta Rapat
       No
            Implementation Date                 Meeting Agenda                           Meeting Participant
 15.        20 Oktober 2023       1.   Pembahasan Kinerja Perusahaan s.d.    1. SEVP Transformation Office
            October 20, 2023           bulan September 2023;                 2. Kepala Divisi Manajemen Kinerja
                                  2.   Pembahasan Profil Risiko bulan            Perusahaan
                                       September 2023;                       3. Kepala Divisi Akuntansi
                                  3.   Pembahasan Kinerja Sumber Daya        4. Kepala Divisi Perencanaan Strategis
                                       Manusia s.d. bulan September 2023.    5. Kepala Divisi Tresuri
                                  1.   Discussion of Company Performance     6. Kepala Divisi Manajemen Risiko, Operasi
                                       as of September 2023;                     dan Korporasi
                                  2.   Discussion of Risk Profile for        7. Kepala Divisi Risiko Kredit & Asuransi
                                       September 2023;                       8. Kepala Divisi Strategi Human Capital
                                  3.   Discussion of Human Resources         9. Kepala Divisi Budaya Kerja
                                       Performance as of September 2023.     10. Kepala Divisi Operasional Human Capital
                                                                             11. Kepala Divisi Pegadaian Corporate
                                                                                 University
                                                                             12. Kepala Divisi Kepatuhan
                                                                             13. Kepala Divisi Penjualan
                                                                             14. Kepala Divisi Hubungan Kelembagaan
                                                                             15. Kepala Divisi Produk Gadai
                                                                             16. Kepala Divisi Unit Usaha Syariah
                                                                             17. Kepala Divisi Pemasaran
                                                                             18. Kepala Divisi Produk Mikro Fidusia
                                                                             19. Kepala Divisi Produk Emas
                                                                             20. Kepala Divisi Jaringan dan Operasional
                                                                             21. Kepala Divisi Manajemen Aset Tetap
                                                                             22. Komite Audit
                                                                             23. Komite Pemantau Risiko
                                                                             24. Komite Nominasi dan Remunerasi
                                                                             1. SEVP Transformation Office
                                                                             2. Head of Company Performance
                                                                                 Management Division
                                                                             3. Head of Accounting Division
                                                                             4. Head of Strategic Planning Division
                                                                             5. Head of Treasury Division
                                                                             6. Head of Risk Management, Operations
                                                                                 and Corporate Division
                                                                             7. Head of Credit Risk & Insurance Division
                                                                             8. Head of Human Capital Strategy Division
                                                                             9. Head of Work Culture Division
                                                                             10. Head of Human Capital Operations
                                                                                 Division
                                                                             11. Head of Pegadaian Corporate University
                                                                                 Division
                                                                             12. Head of Compliance Division
                                                                             13. Head of Sales Division
                                                                             14. Head of Institutional Relations Division
                                                                             15. Head of Pawn Products Division
                                                                             16. Head of Sharia Business Unit Division
                                                                             17. Head of Marketing Division
                                                                             18. Head of Micro Fiduciary Products
                                                                                 Division
                                                                             19. Head of Gold Products Division
                                                                             20. Head of Network and Operations
                                                                                 Division
                                                                             21. Head of Fixed Asset Management
                                                                                 Division
                                                                             22. Audit Committee
                                                                             23. Risk Monitoring Committee
                                                                             24. Nomination and Remuneration
                                                                                 Committee




526                                                                               Laporan Tahunan 2023 | PT Pegadaian
Page 527
                            Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
               Table of Coordination Meeting where the Attendance of the Board of Commissioners is Optional
            Tanggal Pelaksanaan                   Agenda Rapat                                 Peserta Rapat
       No
            Implementation Date                  Meeting Agenda                              Meeting Participant
 16.        17 November 2023      1. Pembahasan Hasil Audit SPI s.d.            1.   Kepala Satuan Pengawasan Intern
            November 17, 2023        Oktober 2023                               2.   Komite Audit
                                  2. Hal-hal Strategis Lainnya                  3.   Komite Pemantau Risiko
                                  1. Discussion of SPI Audit Result as of       4.   Komite Nominasi dan Remunerasi
                                     October 2023                               1.   Head of Internal Audit Unit
                                  2. Other Strategic Matters                    2.   Audit Committee
                                                                                3.   Risk Monitoring Committee
                                                                                4.   Nomination and Remuneration
                                                                                     Committee
 17.        23 November 2023      1.   Pembahasan Kinerja Perusahaan s.d.       1. SEVP Transformation Office
            November 23, 2023          bulan Oktober 2023;                      2. Kepala Divisi Manajemen Kinerja
                                  2.   Pembahasan Profil Risiko bulan               Perusahaan
                                       Oktober 2023;                            3. Kepala Divisi Akuntansi
                                  3.   Pembahasan Kinerja Sumber Daya           4. Kepala Divisi Perencanaan Strategis
                                       Manusia s.d. bulan Oktober 2023.         5. Kepala Divisi Tresuri
                                  1.   Discussion of Company Performance        6. Kepala Divisi Manajemen Risiko, Operasi
                                       as of October 2023;                          dan Korporasi
                                  2.   Discussion of Risk Profile for October   7. Kepala Divisi Risiko Kredit & Asuransi
                                       2023;                                    8. Kepala Divisi Strategi Human Capital
                                  3.   Discussion of Human Resources            9. Kepala Divisi Budaya Kerja
                                       Performance as of October 2023.          10. Kepala Divisi Operasional Human Capital
                                                                                11. Kepala Divisi Pegadaian Corporate
                                                                                    University
                                                                                12. Kepala Divisi Kepatuhan
                                                                                13. Kepala Divisi Penjualan
                                                                                14. Kepala Divisi Hubungan Kelembagaan
                                                                                15. Kepala Divisi Produk Gadai
                                                                                16. Kepala Divisi Unit Usaha Syariah
                                                                                17. Kepala Divisi Pemasaran
                                                                                18. Kepala Divisi Produk Mikro Fidusia
                                                                                19. Kepala Divisi Produk Emas
                                                                                20. Kepala Divisi Jaringan dan Operasional
                                                                                21. Kepala Divisi Manajemen Aset Tetap
                                                                                22. Komite Audit
                                                                                23. Komite Pemantau Risiko
                                                                                24. Komite Nominasi dan Remunerasi
                                                                                1. SEVP Transformation Office
                                                                                2. Head of Company Performance
                                                                                    Management Division
                                                                                3. Head of Accounting Division
                                                                                4. Head of Strategic Planning Division
                                                                                5. Head of Treasury Division
                                                                                6. Head of Risk Management, Operations
                                                                                    and Corporate Division
                                                                                7. Head of Credit Risk & Insurance Division
                                                                                8. Head of Human Capital Strategy Division
                                                                                9. Head of Work Culture Division
                                                                                10. Head of Human Capital Operations
                                                                                    Division
                                                                                11. Head of Pegadaian Corporate University
                                                                                    Division
                                                                                12. Head of Compliance Division
                                                                                13. Head of Sales Division
                                                                                14. Head of Institutional Relations Division
                                                                                15. Head of Pawn Products Division
                                                                                16. Head of Sharia Business Unit Division
                                                                                17. Head of Marketing Division
                                                                                18. Head of Micro Fiduciary Products
                                                                                    Division
                                                                                19. Head of Gold Products Division
                                                                                20. Head of Network and Operations
                                                                                    Division
                                                                                21. Head of Fixed Asset Management
                                                                                    Division
                                                                                22. Audit Committee
                                                                                23. Risk Monitoring Committee
                                                                                24. Nomination and Remuneration
                                                                                    Committee




PT Pegadaian | 2023 Annual Report                                                                                        527
Page 528
Tata Kelola Perusahaan
Corporate Governance




                         Tabel Rapat Koordinasi yang Kehadiran Dewan Komisaris Opsional
            Table of Coordination Meeting where the Attendance of the Board of Commissioners is Optional
         Tanggal Pelaksanaan                  Agenda Rapat                                   Peserta Rapat
   No
         Implementation Date                 Meeting Agenda                                Meeting Participant
 18.     18 Desember 2023      1. Pembahasan Hasil Audit SPI s.d.             1.   Kepala Satuan Pengawasan Intern
         December 18, 2023        November 2023                               2.   Komite Audit
                               2. Hal-hal strategis lainnya                   3.   Komite Pemantau Risiko
                               1. Discussion of SPI Audit Result as of        4.   Komite Nominasi dan Remunerasi
                                  November 2023                               1.   Head of Internal Audit Unit
                               2. Other strategic matters                     2.   Audit Committee
                                                                              3.   Risk Monitoring Committee
                                                                              4.   Nomination and Remuneration
                                                                                   Committee
 19.     19 Desember 2023      1.   Pembahasan Kinerja Perusahaan s.d.        1. SEVP Transformation Office
         December 19, 2023          bulan November 2023;                      2. Kepala Divisi Manajemen Kinerja
                               2.   Pembahasan Profil Risiko bulan                Perusahaan
                                    November 2023;                            3. Kepala Divisi Akuntansi
                               3.   Pembahasan Kinerja Sumber Daya            4. Kepala Divisi Perencanaan Strategis
                                    Manusia s.d. bulan November 2023.         5. Kepala Divisi Tresuri
                               1.   Discussion of Company Performance         6. Kepala Divisi Manajemen Risiko, Operasi
                                    as of November 2023;                          dan Korporasi
                               2.   Discussion of Risk Profile for November   7. Kepala Divisi Risiko Kredit & Asuransi
                                    2023;                                     8. Kepala Divisi Strategi Human Capital
                               3.   Discussion of Human Resources             9. Kepala Divisi Budaya Kerja
                                    Performance as of November 2023.          10. Kepala Divisi Operasional Human Capital
                                                                              11. Kepala Divisi Pegadaian Corporate
                                                                                  University
                                                                              12. Kepala Divisi Kepatuhan
                                                                              13. Kepala Divisi Penjualan
                                                                              14. Kepala Divisi Hubungan Kelembagaan
                                                                              15. Kepala Divisi Produk Gadai
                                                                              16. Kepala Divisi Unit Usaha Syariah
                                                                              17. Kepala Divisi Pemasaran
                                                                              18. Kepala Divisi Produk Mikro Fidusia
                                                                              19. Kepala Divisi Produk Emas
                                                                              20. Kepala Divisi Jaringan dan Operasional
                                                                              21. Kepala Divisi Manajemen Aset Tetap
                                                                              22. Komite Audit
                                                                              23. Komite Pemantau Risiko
                                                                              24. Komite Nominasi dan Remunerasi
                                                                              1. SEVP Transformation Office
                                                                              2. Head of Company Performance
                                                                                  Management Division
                                                                              3. Head of Accounting Division
                                                                              4. Head of Strategic Planning Division
                                                                              5. Head of Treasury Division
                                                                              6. Head of Risk Management, Operations
                                                                                  and Corporate Division
                                                                              7. Head of Credit Risk & Insurance Division
                                                                              8. Head of Human Capital Strategy Division
                                                                              9. Head of Work Culture Division
                                                                              10. Head of Human Capital Operations
                                                                                  Division
                                                                              11. Head of Pegadaian Corporate University
                                                                                  Division
                                                                              12. Head of Compliance Division
                                                                              13. Head of Sales Division
                                                                              14. Head of Institutional Relations Division
                                                                              15. Head of Pawn Products Division
                                                                              16. Head of Sharia Business Unit Division
                                                                              17. Head of Marketing Division
                                                                              18. Head of Micro Fiduciary Products
                                                                                  Division
                                                                              19. Head of Gold Products Division
                                                                              20. Head of Network and Operations
                                                                                  Division
                                                                              21. Head of Fixed Asset Management
                                                                                  Division
                                                                              22. Audit Committee
                                                                              23. Risk Monitoring Committee
                                                                              24. Nomination and Remuneration
                                                                                  Committee




528                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 529
Tingkat kehadiran anggota Komite Nominasi dan                               The attendance level of Nomination and Remuneration
Remunerasi dalam rapat adalah sebagai berikut:                              Committee members at meetings is as follows:



                                                                                Jumlah Rapat
                            Nama                             Jabatan                                     Kehadiran      % Kehadiran
 No                                                                              Number of
                            Name                             Position                                    Attendance     Attendance
                                                                                  Meetings
                                                       Ketua
 1        Nezar Patria                                                        30                    30                 100%
                                                       Chairman
                                                       Anggota
 2        Loto Srinaita Ginting                                               30                    30                 100%
                                                       Member
                                                       Anggota
 3        Rini Widyantini                                                     30                    30                 100%
                                                       Member
                                                       Anggota
 4        Arry Ekananta                                                       49                    49                 100%
                                                       Member
                                                       Anggota
 5        Yuni Setyaningsih                                                   21                    21                 100%
                                                       Member

 *Perbedaan jumlah rapat disebabkan Dewan Komisaris turut hadir pada Rapat yang bersifat opsional.
 *The difference in the number of meetings is due to the Board of Commissioners also attending the optional meeting.


Keputusan yang diambil dalam rapat Komite Nominasi                          Decisions taken at the Nomination and Remuneration
dan Remunerasi telah dicatat dan didokumentasikan                           Committee meeting have been properly recorded and
dengan baik dalam risalah rapat Komite Komite                               documented in the minutes of the Nomination and
Nominasi      dan    Remunerasi.    Risalah   rapat                         Remuneration Committee meeting. The minutes of the
ditandatangani oleh ketua rapat dan didistribusikan                         meeting are signed by the chairman of the meeting
kepada semua anggota Komite Komite Nominasi dan                             and distributed to all members of the Nomination and
Remunerasi yang menghadiri rapat maupun tidak.                              Remuneration Committee who attend the meeting or
Perbedaan pendapat (dissenting opinion) yang terjadi                        not. Differences of opinion (dissenting opinions) that
dalam rapat akan dicantumkan dalam risalah rapat                            occur at the meeting will be included in the minutes of
disertai alasan mengenai perbedaan pendapat.                                the meeting along with the reasons for the difference
                                                                            of opinion.



Laporan Pelaksanaan Tugas Tahun 2023                                        Duties Implementation Report for 2023

Sesuai dengan laporan Komite Nominasi dan                                   In accordance with the Nomination and Remuneration
Remunerasi yang disampaikan kepada Dewan                                    Committee report submitted to the Board of
Komisaris, pelaksanaan tugas yang telah dilakukan                           Commissioners, the implementation of the duties
Komite Nominasi dan Remunerasi selama tahun 2023,                           carried out by the Nomination and Remuneration
adalah sebagai berikut:                                                     Committee during 2023 is as follows:
1. Tanggapan dan Rekomendasi kepada Dewan                                   1. Responses and Recommendations to the Board of
   Komisaris                                                                    Commissioners
   Dalam tahun 2023, Komite Nominasi dan                                        In 2023, the Nomination and Remuneration
   Remunerasi telah melakukan tugas-tugas dalam                                 Committee has implemented duties to support
   rangka mendukung fungsi pengawasan Dewan                                     the supervisory function of the Board of
   Komisaris, antara lain:                                                      Commissioners, including:


               Nomor & Tanggal Surat           Kepada                                            Perihal
      No
                Letter Number & Date             To                                              Subject
                                                           Rekomendasi Komite Nominasi dan Remunerasi atas Usulan Calon
                                                           Anggota Direksi pada Anak Perusahaan PT Pegadaian Galeri Dua Empat
              S-01/KNR/01/2023                             dan PT Pesonna Indonesia Jaya
                                             Dekom
      1       18 Januari 2023                              Recommendations of the Nomination and Remuneration Committee
                                             BOC
              January 18, 2023                             on Proposed Candidates for Members of the Board of Directors at
                                                           Subsidiaries PT Pegadaian Galeri Dua Empat and PT Pesonna Indonesia
                                                           Jaya




PT Pegadaian | 2023 Annual Report                                                                                                 529
Page 530
Tata Kelola Perusahaan
Corporate Governance




            Nomor & Tanggal Surat   Kepada                                  Perihal
      No
             Letter Number & Date     To                                    Subject
           S-02/KNR/02/2023
                                    Dekom    Usulan Penyampaian Updating Talent Pool Direksi BUMN
      2.   24 Februari 2023
                                    BOC      Proposed Submission of Updating Talent Pool for SOEs’ Directors
           February 24, 2023
                                             Rekomendasi Komite Nominasi dan Remunerasi atas Permohonan
                                             Penetapan Remunerasi untuk Tahun 2023 dan Tantiem untuk Tahun Buku
           S-03/KNR/04/2023                  2022 bagi Direksi dan Dewan Komisaris PT Pegadaian
                                    Dekom
      3.   10 April 2023                     Recommendations of the Nomination and Remuneration Committee
                                    BOC
           April 10, 2023                    on Request for Determining Remuneration for 2023 and Tantiem
                                             for the 2022 Financial Year for the Board of Directors and Board of
                                             Commissioners of PT Pegadaian
                                             Rekomendasi Komite Nominasi dan Remunerasi atas Usulan Biaya
           S-04/KNR/07/2023                  Operasional Direksi dan Dewan Komisaris PT Pegadaian
                                    Dekom
      4.   31 Juli 2023                      Recommendations of the Nomination and Remuneration Committee
                                    BOC
           July 31, 2023                     on Proposed Operational Costs for the Board of Directors and Board of
                                             Commissioners of PT Pegadaian
           S-05/KNR/10/2023                  Usulan Pengangkatan Calon Anggota Dewan Komisaris PT Pegadaian
                                    Dekom
      5.   9 Oktober 2023                    Proposed Appointment of Candidates for Members of the Board of
                                    BOC
           October 9, 2023                   Commissioners of PT Pegadaian
                                             Rekomendasi Komite Nominasi dan Remunerasi atas Usulan Calon
                                             Anggota Dewan Komisaris dan Anggota Direksi pada Anak Perusahaan
           S-06/KNR/11/2023                  (PT Pesonna Indonesia Jaya)
                                    Dekom
      6.   10 November 2023                  Recommendations of the Nomination and Remuneration Committee
                                    BOC
           November 10, 2023                 on Proposed Candidates for Members of the Board of Commissioners
                                             and Members of the Board of Directors at the Subsidiary (PT Pesonna
                                             Indonesia Jaya)
                                             Rekomendasi Komite Nominasi dan Remunerasi atas Permohonan
           S-07/KNR/11/2023
                                    Dekom    Persetujuan Sekretaris Perusahaan PT Pegadaian
      7.   27 November 2023
                                    BOC      Recommendation of the Nomination and Remuneration Committee on
           November 27, 2023
                                             the Application for Approval of the PT Pegadaian’s Corporate Secretary



   Selain hal tersebut di atas, Komite Nominasi dan          Apart from the above, the Nomination and
   Remunerasi bersama dengan Komite Audit serta              Remuneration Committee together with the Audit
   Komite Pemantau Risiko juga membuat dan                   Committee and Risk Monitoring Committee also
   menyampaikan kajian, rekomendasi, masukan atau            make and submit studies, recommendations,
   pendapat kepada Dewan Komisaris, melalui surat            input or opinions to the Board of Commissioners,
   bersama sebagaimana disampaikan pada bagian               through joint letter as submitted to the Audit
   Komite Audit.                                             Committee.


2. Kunjungan Kerja Komite Nominasi dan Remunerasi        2. Nomination and Remuneration Committee Work
                                                            Visit
   Dalam rangka memberikan motivasi kepada                  In order to provide motivation to all Company
   seluruh unit Perseroan dan untuk mendapatkan             units and to obtain information, clarification and
   informasi, klarifikasi dan gambaran atas kemajuan/       an overview of progress/developments as well
   perkembangan serta permasalahan yang dihadapi            as problems faced by regions and branches,
   wilayah dan cabang, komite melakukan kunjungan           the committee visits regions and branches with
   ke wilayah dan cabang atas persetujuan dari Dewan        approval from the Board of Commissioners. In
   Komisaris. pada tahun 2023, jumlah kunjungan             2023, the number of working visits to Regional/
   kerja ke Kantor Wilayah/Cabang yang dilakukan            Branch Offices carried out by the Risk Monitoring
   oleh Komite Pemantau Risiko sebagai berikut:             Committee is as follows:




530                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 531
                             Tabel Kunjungan Kerja Komite Nominasi dan Remunerasi 2023
                         Table of 2023 Nomination and Remuneration Committee Working Visits
         Nama Dewan
          Komisaris          Tanggal           Tujuan                                        Perihal
  No.    Name of the          Date            Objective                                      Agenda
           Board of
        Commissioners
                                                             Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah X
                        19 Januari 2023     Kanwil X         Bandung
 1.     Nezar Patria
                        January 19, 2023    Bandung          Virtual Working Visit of the Board of Commissioners to Regional Office X
                                                             Bandung

                                                             Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VI
                        17 Februari 2023    Kanwil VI        Makassar
                        February 17, 2023   Makassar         Virtual Working Visit of the Board of Commissioners to Regional Office
                                                             VI Makassar

                                                             Kunjungan Kerja Dewan Komisaris ke Malang dan Surabaya -Area Kanwil
                        02 s.d. 04 Maret
                                            Kanwil XII       XII Surabaya PT Pegadaian
                        2023
                                            Surabaya         Board of Commissioners Working Visit to Malang and Surabaya - Area
                        March 2-24, 2023
                                                             Kanwil XII Surabaya of PT Pegadaian

                                                             Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah III
                        10 Maret 2023       Kanwil III       Palembang
                        March 10, 2023      Palembang        Virtual Working Visit of the Board of Commissioners to Palembang
                                                             Regional Office III

                                                             Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah XI
                        14 April 2023       Kanwil XI        Semarang
                        April 14, 2023      Semarang         Virtual Working Visit of the Board of Commissioners to Semarang Region
                                                             XI Office

                                                             Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah V
                        04 Juli 2023        Kanwil V         Manado
                        July 04, 2023       Manado           Virtual Working Visit of the Board of Commissioners to Manado Regional
                                                             Office V

                                                             Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II
                        28 Juli 2023        Kanwil II        Pekanbaru
                        July 28, 2023       Pekanbaru        Virtual Working Visit of the Board of Commissioners to Pekanbaru
                                                             Regional Office II

                                                             Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IV
                        08 September 2023   Kanwil IV        Balikpapan
                        September 8, 2023   Balikpapan       Virtual Working Visit of the Board of Commissioners to the Balikpapan
                                                             Region IV Office

                        28 s.d. 30                           Menghadiri Rapat Koordinasi Dewan Komisaris dan Direksi PT Pegadaian
                        September 2023                       Tahun 2023
                                            Malang
                        September 28-30,                     Attend the Coordination Meeting of the Board of Commissioners and
                        2023                                 Board of Directors of PT Pegadaian in 2023

                                                             Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II
                        19 Oktober 2023     Kanwil XII       Surabaya
                        October 19, 2023    Surabaya         Virtual Working Visit of the Board of Commissioners to Regional Office II
                                                             Surabaya

                                                             Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah I
                        31 Oktober 2023                      Medan
                                            Kanwil I Medan
                        October 31, 2023                     Virtual Working Visit of the Board of Commissioners to Medan Regional
                                                             I Office

                                                             Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VIII
                        24 November 2023    Kanwil VIII      Jakarta 1
                        November 24, 2023   Jakarta 1        Virtual Working Visit of the Board of Commissioners to Regional Office
                                                             VIII Jakarta 1

                                                             Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IX
                        14 Desember 2023    Kanwil IX        Jakarta 2
                        December 14, 2023   Jakarta 2        Virtual Working Visit of the Board of Commissioners to Regional Office
                                                             IX Jakarta 2

                                                             Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VII
                        27 Desember 2023    Kanwil VII       Denpasar
                        December 27, 2023   Denpasar         Virtual Working Visit of the Board of Commissioners to Denpasar Region
                                                             VII Office




PT Pegadaian | 2023 Annual Report                                                                                                    531
Page 532
Tata Kelola Perusahaan
Corporate Governance




                             Tabel Kunjungan Kerja Komite Nominasi dan Remunerasi 2023
                         Table of 2023 Nomination and Remuneration Committee Working Visits
        Nama Dewan
         Komisaris          Tanggal              Tujuan                                        Perihal
 No.    Name of the          Date               Objective                                      Agenda
          Board of
       Commissioners
                                                               Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah X
       Loto Srinaita   19 Januari 2023        Kanwil X         Bandung
 2.
       Ginting         January 19, 2023       Bandung          Virtual Working Visit of the Board of Commissioners to Regional Office X
                                                               Bandung

                                                               Menghadiri Undangan Rapat Koordinasi Terbatas (Rakortas) Manajemen
                       07 s.d. 08 Februari
                                                               Risiko PT Pegadaian di Solo
                       2023                   Solo
                                                               Attended the Limited Coordination Meeting (Rakortas) of PT Pegadaian
                       February 7-8, 2023
                                                               Risk Management Invitation in Solo

                                                               Menghadiri Undangan Rapat Kerja Nasional Satuan Pengawasan Intern
                                                               (SPI) PT Pegadaian Tahun 2023 di Solo serta Monitoring Implementasi
                                                               Holding Ultra Mikro (Outlet SenyuM) dan Kunjungan Kerja ke Outlet
                       13 s.d. 15 Februari                     Pegadaian dan Pengelolaan UMKM di Area Kanwil XI Semarang
                       2023                   Solo             Attending the Invitation to the 2023 PT Pegadaian Internal Audit
                       February 13-15, 2023                    Unit (SPI) National Work Meeting in Solo as well as Monitoring the
                                                               Implementation of Ultra Micro Holding (Outlet SenyuM) and Working
                                                               Visits to Pegadaian Outlets and MSME Management in the Regional Office
                                                               Area XI Semarang

                                                               Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VI
                       17 Februari 2023       Kanwil VI        Makassar
                       February 17, 2023      Makassar         Virtual Working Visit of the Board of Commissioners to Regional Office
                                                               VI Makassar

                                                               Monitoring Implementasi Holding Ultra Mikro (Outlet SenyuM) serta
                       23 s.d. 27 Februari                     Kunjungan Kerja ke Outlet Pegadaian dan Pengelolaan UMKM di Kanwil I
                       2023                                    Medan
                                              Kanwil I Medan
                       February 23-27,                         Monitoring the Implementation of Ultra Micro Holding (SenyuM Outlet)
                       2023                                    as well as Working Visits to Pegadaian Outlets and MSME Management at
                                                               Kanwil I Medan

                       05 s.d. 06 Maret                        Kunjungan Kerja Dewan Komisaris ke Solo -Area Kanwil XI Semarang PT
                       2023                                    Pegadaian
                                              Solo
                       March 5-6, March                        Board of Commissioners Working Visit to Solo - Area Kanwil XI Semarang
                       2023                                    of PT Pegadaian

                                                               Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah III
                       10 Maret 2023          Kanwil III       Palembang
                       March 10, 2023         Palembang        Virtual Working Visit of the Board of Commissioners to Palembang
                                                               Regional Office III

                                                               Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah XI
                       14 April 2023          Kanwil XI        Semarang
                       April 14, 2023         Semarang         Virtual Working Visit of the Board of Commissioners to Semarang Region
                                                               XI Office

                                                               Monitoring Implementasi Holding Ultra Mikro (Outlet SenyuM) serta
                                                               Kunjungan Kerja ke Outlet Pegadaian dan Pengelolaan UMKM di Kanwil I
                       15 s.d. 18 Mei 2023                     Medan
                                              Kanwil I Medan
                       May 15-18, 2023                         Monitoring the Implementation of Ultra Micro Holding (SenyuM Outlet)
                                                               as well as Working Visits to Pegadaian Outlets and MSME Management at
                                                               Kanwil I Medan

                                                               Menghadiri Undangan Acara Kick Off Pelaksanaan Rekomendasi
                                                               Penyelesaian Non Yudisial Pelanggaran Hak Asasi Manusia (HAM) yang
                                                               Berat oleh Presiden RI serta Kunjungan Kerja ke Outlet Pegadaian dan
                                                               Pengelolaan UMKM di Area Aceh -Kanwil I Medan
                       26 s.d. 28 Juni 2023
                                              Aceh             Attending the Invitation to the Kick Off Event for the Implementation of
                       June 26-28, 2023
                                                               Recommendations for Non-Judicial Resolution of Serious Human Rights
                                                               Violations by the President of the Republic of Indonesia as well as a
                                                               Working Visit to Pegadaian Outlets and MSME Management in the Aceh
                                                               Area - Regional Office I Medan

                                                               Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah V
                       04 Juli 2023           Kanwil V         Manado
                       July 04, 2023          Manado           Virtual Working Visit of the Board of Commissioners to Manado Regional
                                                               Office V

                                                               Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II
                       28 Juli 2023           Kanwil II        Pekanbaru
                       July 28, 2023          Pekanbaru        Virtual Working Visit of the Board of Commissioners to Pekanbaru
                                                               Regional Office II

                                                               Monitoring Implementasi Holding Ultra Mikro (Outlet SenyuM) serta
                                                               Kunjungan Kerja ke Outlet Pegadaian dan Pengelolaan UMKM di Kanwil
                       01 s.d. 04 Agustus
                                              Kanwil IV        IV Balikpapan
                       2023
                                              Balikpapan       Monitoring the Implementation of Ultra Micro Holding (SenyuM Outlet)
                       August 1-4, 2023
                                                               as well as Working Visits to Pegadaian Outlets and MSME Management at
                                                               Regional Office IV Balikpapan

                                                               Kegiatan Road to Indonesia Startup Ecosystem Summit 2023 dan
                       10 s.d. 12 Agustus
                                                               Peringatan Puncak Acara hari UMKM Nasional 2023
                       2023                   Solo
                                                               Road to Indonesia Startup Ecosystem Summit 2023 Activities and
                       August 10-12, 2023
                                                               Commemoration of the Main Event of National MSME Day 2023




532                                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 533
                              Tabel Kunjungan Kerja Komite Nominasi dan Remunerasi 2023
                          Table of 2023 Nomination and Remuneration Committee Working Visits
        Nama Dewan
         Komisaris            Tanggal             Tujuan                                        Perihal
 No.    Name of the            Date              Objective                                      Agenda
          Board of
       Commissioners
                                                                Monitoring Implementasi Holding Ultra Mikro (Outlet SenyuM) serta
                                                                Kunjungan Kerja ke Outlet Pegadaian dan Pengelolaan UMKM di Wilayah
                         15 s.d. 17 Agustus
                                                                Area Malang, Kanwil XII Surabaya
                         2023                  Malang
                                                                Monitoring the Implementation of Ultra Micro Holding (SenyuM Outlet)
                         August 15-17, 2023
                                                                as well as Working Visits to Pegadaian Outlets and MSME Management in
                                                                the Malang Area, Regional Office XII Surabaya

                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IV
                         08 September 2023     Kanwil IV        Balikpapan
                         September 8, 2023     Balikpapan       Virtual Working Visit of the Board of Commissioners to the Balikpapan
                                                                Region IV Office

                         28 s.d. 30                             Menghadiri Rapat Koordinasi Dewan Komisaris dan Direksi PT Pegadaian
                         September 2023                         Tahun 2023
                                               Malang
                         September 28-30,                       Attend the Coordination Meeting of the Board of Commissioners and
                         2023                                   Board of Directors of PT Pegadaian in 2023

                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II
                         19 Oktober 2023       Kanwil XII       Surabaya
                         October 19, 2023      Surabaya         Virtual Working Visit of the Board of Commissioners to Regional Office II
                                                                Surabaya

                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah I
                         31 Oktober 2023                        Medan
                                               Kanwil I Medan
                         October 31, 2023                       Virtual Working Visit of the Board of Commissioners to Medan Regional
                                                                I Office

                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VIII
                         24 November 2023      Kanwil VIII      Jakarta 1
                         November 24, 2023     Jakarta 1        Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                VIII Jakarta 1

                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IX
                         14 Desember 2023      Kanwil IX        Jakarta 2
                         December 14, 2023     Jakarta 2        Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                IX Jakarta 2

                                                                Menghadiri Acara Pegadaian Impact festival serta Kunjungan Kerja ke
                         19 Desember 2023      Kanwil X         Outlet Pegadaian dan Pengelolaan UMKM di Area Kanwil X Bandung
                         December 19, 2023     Bandung          Attending the Pegadaian Impact festival as well as working visits to
                                                                Pegadaian outlets and MSME management in the Kanwil X Bandung area

                                                                Menghadiri Acara Klaten Paten Lurik Pedan Fashion Fair serta Kunjungan
                         20 s.d. 23 Desember                    Kerja ke Outlet Pegadaian dan Pengelolaan UMKM di Area Klaten dan
                         2023                  Klaten dan       Yogyakarta, Kanwil XI Semarang
                         December 20-23,       Yogyakarta       Attended the Klaten Paten Lurik Pedan Fashion Fair and Work Visits to
                         2023                                   Pegadaian Outlets and MSME Management in the Klaten and Yogyakarta
                                                                Areas, Regional Office XI Semarang

                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VII
                         27 Desember 2023      Kanwil VII       Denpasar
                         December 27, 2023     Denpasar         Virtual Working Visit of the Board of Commissioners to Denpasar Region
                                                                VII Office

                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah X
                         19 Januari 2023       Kanwil X         Bandung
 3.    Rini Widyantini
                         January 19, 2023      Bandung          Virtual Working Visit of the Board of Commissioners to Regional Office X
                                                                Bandung

                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VI
                         17 Februari 2023      Kanwil VI        Makassar
                         February 17, 2023     Makassar         Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                VI Makassar

                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah III
                         10 Maret 2023         Kanwil III       Palembang
                         March 10, 2023        Palembang        Virtual Working Visit of the Board of Commissioners to Palembang
                                                                Regional Office III

                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah XI
                         14 April 2023         Kanwil XI        Semarang
                         April 14, 2023        Semarang         Virtual Working Visit of the Board of Commissioners to Semarang Region
                                                                XI Office

                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah V
                         04 Juli 2023          Kanwil V         Manado
                         July 04, 2023         Manado           Virtual Working Visit of the Board of Commissioners to Manado Regional
                                                                Office V

                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II
                         28 Juli 2023          Kanwil II        Pekanbaru
                         July 28, 2023         Pekanbaru        Virtual Working Visit of the Board of Commissioners to Pekanbaru
                                                                Regional Office II




PT Pegadaian | 2023 Annual Report                                                                                                      533
Page 534
Tata Kelola Perusahaan
Corporate Governance




                             Tabel Kunjungan Kerja Komite Nominasi dan Remunerasi 2023
                         Table of 2023 Nomination and Remuneration Committee Working Visits
        Nama Dewan
         Komisaris          Tanggal           Tujuan                                        Perihal
 No.    Name of the          Date            Objective                                      Agenda
          Board of
       Commissioners
                                                            Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IV
                       08 September 2023   Kanwil IV        Balikpapan
                       September 8, 2023   Balikpapan       Virtual Working Visit of the Board of Commissioners to the Balikpapan
                                                            Region IV Office

                                                            Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II
                       19 Oktober 2023     Kanwil XII       Surabaya
                       October 19, 2023    Surabaya         Virtual Working Visit of the Board of Commissioners to Regional Office II
                                                            Surabaya

                                                            Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah I
                       31 Oktober 2023                      Medan
                                           Kanwil I Medan
                       October 31, 2023                     Virtual Working Visit of the Board of Commissioners to Medan Regional
                                                            I Office

                                                            Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VIII
                       24 November 2023    Kanwil VIII      Jakarta 1
                       November 24, 2023   Jakarta 1        Virtual Working Visit of the Board of Commissioners to Regional Office
                                                            VIII Jakarta 1

                                                            Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IX
                       14 Desember 2023    Kanwil IX        Jakarta 2
                       December 14, 2023   Jakarta 2        Virtual Working Visit of the Board of Commissioners to Regional Office
                                                            IX Jakarta 2

                                                            Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VII
                       27 Desember 2023    Kanwil VII       Denpasar
                       December 27, 2023   Denpasar         Virtual Working Visit of the Board of Commissioners to Denpasar Region
                                                            VII Office

                                                            Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah X
                       19 Januari 2023     Kanwil X         Bandung
 4.    Arry Ekananta
                       January 19, 2023    Bandung          Virtual Working Visit of the Board of Commissioners to Regional Office X
                                                            Bandung

                                                            Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VI
                       17 Februari 2023    Kanwil VI        Makassar
                       February 17, 2023   Makassar         Virtual Working Visit of the Board of Commissioners to Regional Office
                                                            VI Makassar

                                                            Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah III
                       10 Maret 2023       Kanwil III       Palembang
                       March 10, 2023      Palembang        Virtual Working Visit of the Board of Commissioners to Palembang
                                                            Regional Office III

                                                            Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah XI
                       14 April 2023       Kanwil XI        Semarang
                       April 14, 2023      Semarang         Virtual Working Visit of the Board of Commissioners to Semarang Region
                                                            XI Office

                                                            Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah V
                       04 Juli 2023        Kanwil V         Manado
                       July 04, 2023       Manado           Virtual Working Visit of the Board of Commissioners to Manado Regional
                                                            Office V

                                                            Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II
                       28 Juli 2023        Kanwil II        Pekanbaru
                       July 28, 2023       Pekanbaru        Virtual Working Visit of the Board of Commissioners to Pekanbaru
                                                            Regional Office II




534                                                                                     Laporan Tahunan 2023 | PT Pegadaian
Page 535
                                Tabel Kunjungan Kerja Komite Nominasi dan Remunerasi 2023
                            Table of 2023 Nomination and Remuneration Committee Working Visits
        Nama Dewan
         Komisaris              Tanggal           Tujuan                                        Perihal
 No.    Name of the              Date            Objective                                      Agenda
          Board of
       Commissioners
                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IV
                           08 September 2023   Kanwil IV        Balikpapan
                           September 8, 2023   Balikpapan       Virtual Working Visit of the Board of Commissioners to the Balikpapan
                                                                Region IV Office

                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II
                           19 Oktober 2023     Kanwil XII       Surabaya
                           October 19, 2023    Surabaya         Virtual Working Visit of the Board of Commissioners to Regional Office II
                                                                Surabaya

                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah I
                           31 Oktober 2023                      Medan
                                               Kanwil I Medan
                           October 31, 2023                     Virtual Working Visit of the Board of Commissioners to Medan Regional
                                                                I Office

                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VIII
                           24 November 2023    Kanwil VIII      Jakarta 1
                           November 24, 2023   Jakarta 1        Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                VIII Jakarta 1

                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IX
                           14 Desember 2023    Kanwil IX        Jakarta 2
                           December 14, 2023   Jakarta 2        Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                IX Jakarta 2

                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VII
                           27 Desember 2023    Kanwil VII       Denpasar
                           December 27, 2023   Denpasar         Virtual Working Visit of the Board of Commissioners to Denpasar Region
                                                                VII Office

                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah II
                           19 Oktober 2023     Kanwil XII       Surabaya
 5.    Yuni Setyaningsih
                           October 19, 2023    Surabaya         Virtual Working Visit of the Board of Commissioners to Regional Office II
                                                                Surabaya

                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah I
                           31 Oktober 2023                      Medan
                                               Kanwil I Medan
                           October 31, 2023                     Virtual Working Visit of the Board of Commissioners to Medan Regional
                                                                I Office

                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VIII
                           24 November 2023    Kanwil VIII      Jakarta 1
                           November 24, 2023   Jakarta 1        Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                VIII Jakarta 1

                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah IX
                           14 Desember 2023    Kanwil IX        Jakarta 2
                           December 14, 2023   Jakarta 2        Virtual Working Visit of the Board of Commissioners to Regional Office
                                                                IX Jakarta 2

                                                                Kunjungan Kerja Dewan Komisaris secara virtual ke Kantor Wilayah VII
                           27 Desember 2023    Kanwil VII       Denpasar
                           December 27, 2023   Denpasar         Virtual Working Visit of the Board of Commissioners to Denpasar Region
                                                                VII Office




PT Pegadaian | 2023 Annual Report                                                                                                     535
Page 536
Tata Kelola Perusahaan
Corporate Governance




Organ Pendukung Direksi
Supporting Organs of the Board of Directors
Dalam menjalankan fungsi, tugas dan tanggung                    In carrying out its functions, duties and responsibilities,
jawabnya, Direksi dibantu oleh organ di bawah Direksi,          the Board of Directors is assisted by organs under the
baik yang bersifat struktural maupun non struktural.            Board of Directors, both structural and non-structural.
Direksi memiliki organ struktural yaitu Sekretaris              The Board of Directors has structural organs, namely
Perusahaan, Satuan Pengawasan Intern, dan Fungsi                the Corporate Secretary, Internal Monitoring Unit,
Manajemen Risiko. Sedangkan organ non struktural                and Risk Management Function. Meanwhile, non-
adalah komite-komite yang dibentuk Direksi terkait              structural organs are committees formed by the Board
bidang tertentu. Saat ini memiliki 9 (sembilan) komite,         of Directors related to certain fields. Currently it has
yaitu Komite Kredit, Komite Aset dan Liabilitas, Komite         9 (nine) committees, namely the Credit Committee,
Produk, Komite Investasi & Belanja Modal, Komite                Assets and Liabilities Committee, Product Committee,
Human Capital dan Komite Teknologi Informasi,                   Investment & Capital Expenditure Committee, Human
Komite Manajemen Risiko, Komite Tanggung Jawab                  Capital Committee and Information Technology
Sosial dan Lingkungan, Komite Transformasi. Direksi             Committee, Risk Management Committee, Social
senantiasa melakukan penilaian atas kinerja Komite di           and     Environmental      Responsibility     Committee,
bawah Direksi yang dinilai telah mampu melaksanakan             Transformation Committee. The Board of Directors
tugasnya dengan baik.                                           always assesses the performance of Committees
                                                                under the Board of Directors who are deemed capable
                                                                of carrying out their duties well.



Komite Kredit                                                   The Credit Committee

Komite Kredit merupakan komite yang membantu                    The Credit Committee is a committee under the
Direksi dalam mengevaluasi dan/atau memutuskan                  Board of Directors which is formed to assist the Board
permohonan kredit untuk jumlah dan/atau jenis                   of Directors in evaluating and/or deciding credit
kredit tertentu yang ditetapkan oleh Direksi. Dalam             applications for a certain amount and/or type of credit
menjalankan tugas dan tanggung jawabnya, Komite                 determined by the Board of Directors. In carrying out
Kredit terdiri dari Komite Kredit Direksi, Komite Kredit        its duties and responsibilities, the Credit Committee
Divisi dan Komite Kredit Kantor Wilayah.                        oversees the Credit Committee of the Board of
                                                                Directors and Regional Office Credit Committee.


                                                 Struktur dan Keanggotaan
                                                 Structure and Membership

                                                    Komite Kredit Direksi
                                          Credit Committee of the Board Of Directors

 Fungsi Lingkup Bisnis Anggota Voting Member                  Fungsi Lingkup Bisnis Anggota Voting Member
 1.   Wakil Direktur Utama                                    1. Direktur Utama (Ketua merangkap Anggota)
 2.   Direktur Pemasaran dan Pengembangan Produk              2. Direktur Keuangan dan Perencanaan Strategis
 3.   Direktur Jaringan, Operasi, dan Penjualan               3. Direktur SDM dan Hukum
 4.   Direktur Teknologi Informasi dan Digital                4. SEVP Manajemen Risiko

 Business Scope Function of Voting Member                     Risk Scope Function of Voting Member
 1. Deputy of President Director                              1. President Director (Chairman and Member concurrently)
 2. Director of Marketing and Product Development             2. Director of Finance and Strategic Planning
 3. Director of Network, Operations and Sales                 3. Director of HR and Legal
 4. Director of Information Technology and Digital            4. SEVP Risk Management




536                                                                                    Laporan Tahunan 2023 | PT Pegadaian
Page 537
 Fungsi Lingkup Bisnis Anggota Non Voting Member                   Fungsi Lingkup Risiko Anggota Non Voting Member
 1.   Kepala Divisi yang membidangi produk                         1.   Kepala Divisi Operation & Enterprise Risk Management
 2.   Kepala Divisi Jaringan & Operasional                         2.   Kepala Divisi Hukum
 3.   Kepala Divisi Micro & Consumer Digital Lending               3.   Kepala Divisi Compliance
 4.   Pejabat yang ditunjuk oleh Sekretaris Komite                 4.   Pejabat yang ditunjuk oleh Sekretaris Komite

 Business Scope Function of Non Voting Member                      Risk Scope Function of Non Voting Member
 1. Division Head in charge of product                             1. Division Head of Operation & Enterprise Risk Management
 2. Division Head of Network & Operations                          2. Division Head of Legal
 3. Division Head of Micro & Consumer Digital Lending              3. Division Head of Compliance
 4. Officials appointed by Secretary of the Committee              4. Officials appointed by Secretary of the Committee

                                                  Sekretaris Komite Kredit Direksi
                                     Secretary of the Credit Committee of the Board of Directors

                                               Kepala Divisi Risiko Kredit dan Asuransi
                                               Division Head of Credit Risk and Insurance

                                                             Pemrakarsa
                                                               Initiator

                           Outlet; atau Cabang/Unit Bisnis Mikro; atau Unit Kerja Perkreditan Tertentu
                               Outlet; or Branch / Micro Business Unit; or Certain Credit Working Unit


                                                          Komite Kredit Divisi
                                                      Divisional Credit Committee

 Fungsi Lingkup Bisnis Anggota Voting Member                       Fungsi Lingkup Bisnis Anggota Voting Member
 1. Kepala Divisi yang membidangi produk                           1. Kepala Divisi & Enterprise Risk Management (Ketua
 2. Kepala Divisi Jaringan & Operasional                              merangkap anggota)
 3. Kepala Divisi Micro & Consumer Digital Lending                 2. Kepala Divisi Hukum
                                                                   3. Divisi Compliance
 Business Scope Function of Voting Member
 1. Division Head in charge of products                            Business Scope Function of Voting Member
 2. Division Head of Network & Operations                          1. Head of Division & Enterprise Risk Management (Chairman
 3. Division Head of Micro & Consumer Digital Lending                 and member)
                                                                   2. Head of Legal Division
                                                                   3. Compliance Division

 Fungsi Lingkup Bisnis Anggota Non Voting Member                   Fungsi Lingkup Risiko Anggota Non Voting Member
 1.   Kepala Divisi yang membidangi produk                         1.   Kepala Divisi Operation & Enterprise Risk Management
 2.   Kepala Divisi Jaringan & Operasional                         2.   Kepala Divisi Hukum
 3.   Kepala Divisi Micro & Consumer Digital Lending               3.   Kepala Divisi Compliance
 4.   Pejabat yang ditunjuk oleh Sekretaris Komite                 4.   Pejabat yang ditunjuk oleh Sekretaris Komite

 Business Scope Function of Non Voting Member                      Risk Scope Function of Non Voting Member
 1. Division Head in charge of product                             1. Head of Operation Division & Enterprise Risk Management
 2. Division Head of Network & Operations                          2. Division Head of Legal
 3. Division Head of Micro & Consumer Digital Lending              3. Division Head of Compliance
 4. Officials appointed by Secretary of the Committee              4. Officials appointed by Secretary of the Committee

                                                 Sekretaris Komite Kredit Direksi
                                            Secretary of the Divisional Credit Committee

                                               Kepala Divisi Risiko Kredit dan Asuransi
                                               Division Head of Credit Risk and Insurance

                                                             Pemrakarsa
                                                               Initiator

                                           Outlet; atau Cabang/Unit Bisnis Mikro; atau
                                                 Unit Kerja Perkreditan Tertentu
                                             Outlet; or Branch/Micro Business Unit; or
                                                     Specific Credit Work Unit




PT Pegadaian | 2023 Annual Report                                                                                              537
Page 538
Tata Kelola Perusahaan
Corporate Governance




                                                       Komite Kredit Wilayah
                                                      Regional Credit Committee

 Fungsi Lingkup Bisnis Anggota Voting Member                       Fungsi Lingkup Bisnis Anggota Voting Member
 1. Deputy Bidang Bisnis                                           1. Pemimpin Wilayah (Ketua merangkap anggota)
 2. Deputy Bidang Operasional                                      2. Kepala Departemen Keuangan Kantor WIlayah

 Business Scope Function of Voting Member                          Business Scope Function of Voting Member
 1. Deputy for Business                                            1. Regional Leader (Chairman and member)
 2. Deputy for Operations                                          2. Head of the Regional Office Finance Department

 Fungsi Lingkup Bisnis Anggota Non Voting Member                   Fungsi Lingkup Risiko Anggota Non Voting Member
 1. Kepala Departemen Business Support                             1. Kepala Bagian Hukum Kantor Wilayah
 2. Pejabat yang ditunjuk oleh Sekretaris Komite                   2. Pejabat yang ditunjuk oleh Sekretaris Komite

 Business Scope Function of Non Voting Member                      Risk Scope Function of Non Voting Member
 1. Head of Business Support Department                            1. Head of Legal Section of the Regional Office
 2. Officials appointed by the Committee Secretary                 2. Officials appointed by the Committee Secretary

                                                   Sekretaris Komite Kredit Wilayah
                                               Secretary of the Regional Credit Committee

                                    Kepala Departemen Manajemen Risiko di Kantor Wilayah
                                    Head of Risk Management Department at the Regional Office

                                                              Pemrakarsa
                                                                Initiator

                                           Outlet; atau Cabang/Unit Bisnis Mikro; atau
                                                 Unit Kerja Perkreditan Tertentu
                                             Outlet; or Branch/Micro Business Unit; or
                                                     Specific Credit Work Unit


Berdasarkan Peraturan Direksi No. 7 Tahun 2020                       Based on Regulationof the Board of Directors No. 7
Tanggal 17 Januari 2020 tentang Komite Kredit,                       of 2020 dated January 17, 2020 regarding the Credit
struktur Komite Kredit adalah sebagai berikut:                       Committee, the structure of the Credit Committee is
                                                                     as follows:
1.   Struktur Organisasi Komite Kredit meliputi:                     1. The Organizational Structure of the Credit
                                                                         Committee includes:
   a. Ketua;                                                             a. Chairman;
   b. Anggota Voting Member;                                             b. Voting Members;
   c. Anggota Non Voting Member;                                         c. Non-Voting Members;
   d. Sekretaris;                                                        d. Secretary;
   e. Pemrakarsa.                                                        e. Initiator.
2. Fungsi Lingkup Komite Kredit terbagi 2 (dua) yaitu:               2. The Scope Function of the Credit Committee is
                                                                         divided into 2 (two), namely:
   a. Lingkup      Bisnis,   adalah    fungsi   yang                     a. Business Scope, is a function that carries
       melaksanakan aktivitas bisnis di antaranya                            out business activities including functions of
       fungsi    pemasaran,     penjualan,    menjalin                       marketing, sales, establishing relationships with
       hubungan dengan calon dan/atau nasabah,                               prospective and/or customers, and coaching
       dan pembinaan agar kredit yang disalurkan                             so that loans disbursed do not become
       tidak menjadi bermasalah;                                             problematic;
   b. Lingkup      Risiko,   adalah    fungsi   yang                     b. Scope of Risk, is a function that carries out
       melaksanakan penilaian risiko, manajemen                              risk assessment, portfolio management and
       portfolio serta pengelolaan kredit bermasalah.                        management of non-performing loans.
3. Jenis Komite Kredit sesuai dengan jenjang dan                     3. Types of Credit Committees according to their
   kewenangannya yaitu:                                                  level and authority, namely:
   a. Komite Kredit Direksi;                                             a. Credit Committee of the Board of Directors;
   b. Komite Kredit Divisi;                                              b. xDivisional Credit Committee;
   c. Komite Kredit Wilayah.                                             c. Regional Credit Committee.
4. Status keanggotaan Komite Kredit bersifat ex-                     4. The status of the membership of the Credit
   officio, sehingga bilamana terjadi perubahan                          Committee is ex-officio, so if there is a change in




538                                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 539
   struktur organisasi Unit Kerja di Kantor Pusat          the organizational structure of the Work Unit at the
   dan/atau Kantor Wilayah yang mengakibatkan              Head Office and/or Regional Office which results
   berubahnya nama Unit Kerja dan Pejabat                  in a change in the name of the Work Unit and the
   pemegang jabatan di Unit Kerja tersebut, maka           positionholding officer in the Work Unit, then the
   susunan keanggotaan Komite Kredit tetap berlaku         membership structure of the Credit Committee
   bagi pemegang jabatan yang namanya berubah              will still apply to the position holder whose name
   tersebut.                                               has changed.


Pedoman Kerja Komite Kredit                             Credit Committee Work Guidelines

Tugas dan Tanggung Jawab Komite                         Credit Committee Duties and
Kredit                                                  Responsibilities

Komite Kredit bertugas untuk:                           The Credit Committee is responsible for:
1. Melakukan analisis dan evaluasi kredit;              1. Perform credit analysis and evaluation;
2. Memberikan persetujuan atau penolakan kredit         2. Provide credit approval or rejection in accordance
   sesuai dengan batas wewenang melalui rapat              with the limits of authority through the Credit
   Komite Kredit.                                          Committee meeting.


Komite Kredit bertanggung jawab untuk:                  The Credit Committee is responsible for:
1. Melaksanakan tugas terutama dalam pemberian          1. Carry out duties, especially in granting credit
   persetujuan kredit berdasarkan kompetensinya            approval based on competence, honestly,
   secara jujur, objektif, cermat, serta seksama; dan      objectively, carefully and carefully; and
2. Menolak permintaan dan/atau pengaruh pihak           2. Refuse request and/or influence from parties with
   yang berkepentingan dengan pemohon kredit               an interest in the credit applicant to provide credit
   untuk memberikan persetujuan kredit yang hanya          approval which is only a formality.
   bersifat formalitas.


Komite Kredit berwewenang untuk:                        The Credit Committee has the authority to:
1. Menyetujui atau menolak usulan kredit sesuai         1. Approve or reject credit proposals in accordance
   dengan prinsip kehatian-hatian dan asas-asas            with the principle of prudence and the principles
   pemberian kredit yang sehat;                            of sound credit;
2. Memutuskan kredit dengan persyaratan dan/atau        2. Decide on credit with certain credit terms and/or
   struktur kredit tertentu termasuk persyaratan           structures including terms and/or credit structures
   dan/atau struktur kredit yang tidak diatur dalam        that are not regulated in Credit Regulations,
   Peraturan    Perkreditan,  kecuali    persyaratan       except for mandatory requirements and/or credit
   dan/atau struktur kredit yang wajib dipenuhi            structures;
   (mandatory);
3. Memutuskan jumlah kredit dengan limit pinjaman       3. Deciding the amount of credit with a loan limit
   sesuai dengan Peraturan Direksi No. 7 Tahun 2020        in accordance with Regulation of the Board of
   tentang Komite Kredit.                                  Directors No. 7 of 2020 concerning the Credit
                                                           Committee.



Laporan Pelaksanaan Kegiatan Komite                     Report on the Implementation of Credit
Kredit                                                  Committee Activities

Pada tahun 2023, Komite Kredit telah melaksanakan       In 2023, the Credit Committee has carried out various
berbagai kegiatan, antara lain:                         activities, including:
1. Komite Kredit Direksi sebanyak 11 (Sebelas);         1. 11 (Eleven) Credit Committee of the Board of
                                                            Directors;
2. Komite Kredit Divisi Sebanyak 1 (Satu);              2. 1 (One) Division Credit Committee;
3. Komite Kredit Wilayah sebanyak 30 (Tiga Puluh).      3. 30 (Thirty) Regional Credit Committees.




PT Pegadaian | 2023 Annual Report                                                                          539
Page 540
Tata Kelola Perusahaan
Corporate Governance




Komite Aset dan Liabilitas                                  Assets and Liabilities Committee

Komite Aset dan Liabilitas (ALCO) merupakan Komite          The Asset and Liability Committee (ALCO) is a
di Kantor Pusat yang berfungsi untuk menetapkan             Committee at the Head Office whose function is to set
kebijakan optimalisasi neraca dan laba rugi Perseroan.      policies for optimizing the Company’s balance sheet
                                                            and profit and loss.


Struktur dan Keanggotaan                                    Structure and Membership

Sejalan dengan Surat Keputusan Direksi No 31 Tahun          In line with the Decree of the Board of Directors No.
2022 Tanggal 27 April 2022 tentang Pedoman Asset            31 of 2022 dated April 27, 2022 concerning Guidelines
And Liability Management (ALMA), struktur dan               for Asset and Liability Management (ALMA), the
keanggotaan Komite Aset dan Liabilitas adalah               Structure and Membership of the Asset and Liability
sebagai berikut:                                            Committee are as follows:


                    Jabatan                                                 Diisi oleh
 No
                    Position                                                Served by
      Ketua                                Direktur Utama
  1
      Chairman                             President Director
      Ketua Pengganti                      Direktur Keuangan dan Manejemen Risiko
  2
      Substitute Head                      Director of Finance and Risk Management
      Sekretaris                           Kepala Divisi Tresuri
  3
      Secretary                            Head of Treasury Division
                                           1.   Direktur Utama
                                           2.   Direktur Keuangan dan Manajemen Risiko
                                           3.   Direktur Pemasaran dan Pengembangan Produk
                                           4.   Direktur Jaringan, Operasi dan Penjualan
                                           5.   Direktur Teknologi Informasi dan Digital
      Anggota (Memiliki hak suara)
  4
      Member (Have voting rights)
                                           1.   President Director
                                           2.   Director of Finance and Risk Management
                                           3.   Director of Marketing and Product Development
                                           4.   Director of Network, Operations and Sales
                                           5.   Director of Information Technology and Digital
                                           1.   Direktur Umum
                                           2.   Direktur Human Capital, Legal & Compliance
                                           3.   Kepala Manajemen Risiko
                                           4.   Kepala Transformation Office
                                           5.   Kepala Satuan Pengawasan Intern
      Anggota (Tidak memiliki hak suara)
  5
      Member (Has no voting rights)
                                           1.   Director of General Affairs
                                           2.   Director of Human Capital, Legal & Compliance
                                           3.   Head of Risk Management
                                           4.   Head of Transformation Office
                                           5.   Head of Internal Audit Unit




540                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 541
                    Jabatan                                              Diisi oleh
 No
                    Position                                             Served by
                                         1. Kepala Divisi Tresuri
                                         2. Kepala Divisi Perencanaan Strategis
                                         3. Kepala Divisi Manajemen Kinerja Perusahaan
                                         4. Kepala Divisi Akuntansi
                                         5. Kepala Divisi Produk Gadai
                                         6. Kepala Divisi Produk Mikro Fidusia
                                         7. Kepala Divisi Produk Emas
                                         8. Kepala Unit Usaha Syariah
                                         9. Kepala Divisi Pemasaran
                                         10. Kepala Divisi Jaringan dan Operasional
                                         11. Kepala Divisi Penjualan
                                         12. Kepala Divisi Kepatuhan
                                         13. Kepala Divisi Risiko Kredit dan Asuransi
                                         14. Kepala Divisi Manajemen Risiko Operasi dan Korporasi
  6   Supporting ALCO
                                         1. Head of Treasury Division
                                         2. Head of Strategic Planning Division
                                         3. Head of Company Performance Management Division
                                         4. Head of Accounting Division
                                         5. Head of Pawn Products Division
                                         6. Head of Micro Fiduciary Products Division
                                         7. Head of Gold Products Division
                                         8. Head of Sharia Business Unit
                                         9. Head of Marketing Division
                                         10. Head of Network and Operations Division
                                         11. Head of Sales Division
                                         12. Head of Compliance Division
                                         13. Head of Credit Risk and Insurance Division
                                         14. Head of Operations and Corporate Risk Management Division


Status keanggotaan ALCO bersifat ex-officio bilamana     ALCO’s membership status is ex-officio if there is a
terjadi perubahan struktur organisasi Unit Kerja di      change in the organizational structure of the Work
Kantor Pusat yang mengakibatkan perubahan nama           Unit at the Head Office resulting in a change in the
Unit Kerja dan Pejabat pemegang jabatan di Unit Kerja    name of the Work Unit and the official holding the
tersebut, maka susunan keanggotaan ALCO tetap            position in the Work Unit, then the composition of
berlaku bagi Pejabat pemegang jabatan yang berubah       ALCO’s membership remains in effect for the officer
nama tersebut.                                           holding the position whose name has changed.


Pedoman Kerja Komite Aset dan Liabilitas                 Assets and Liabilities Committee Work
                                                         Guidelines
Komite Aset dan Liabilitas dalam menjalankan tugas
dan tanggung jawabnya mengacu pada Peraturan             The Asset and Liability Committee in carrying out
Direksi No. 31 Tahun 2022 tentang Pedoman Asset          its duties and responsibilities refers to the Board
and Liability Management (ALMA), kebijakan tersebut      of Directors Regulation No. 31 of 2022 concerning
mengatur beberapa hal sebagai berikut:                   Guidelines for Asset and Liability Management
1. Mengelola risiko-risiko yang mungkin timbul dalam     (ALMA), the policy regulates the following matters:
    kegiatan bisnis Perusahaan;                          1. Manage the risks that may arise in the Company’s
2. Melakukan antisipasi terhadap perubahan internal          business activities;
    dan eksternal terkait pengelolaan Aset dan           2. Anticipating internal and external changes related
    Liabilitas;                                              to the management of Assets and Liabilities;
3. Melakukan pengendalian internal, monitoring dan
    evaluasi ketentuan dalam Pedoman ini secara          3. Carry out internal control, monitor and evaluate
    berkala guna melakukan perbaikan berkelanjutan          the provisions in these Guidelines on a regular
    agar Pedoman ini tetap sesuai dengan kebutuhan          basis in order to make continuous improvements
    Perusahaan.                                             so that these Guidelines remain in accordance with
                                                            the needs of the Company.




PT Pegadaian | 2023 Annual Report                                                                         541
Page 542
Tata Kelola Perusahaan
Corporate Governance




Tugas dan Tanggung Jawab Komite Aset                     Duties and Responsibilities of the Assets
dan Liabilitas                                           and Liabilities Committee

Tugas dan tanggung jawab Komite Aset dan Liabilitas      The duties and responsibilities of the Assets and
antara lain:                                             Liabilities Committee include:
1. Menetapkan strategi dan kebijakan yang berkaitan      1. Establish strategies and policies related to market
   dengan risiko pasar, risiko likuiditas dan risiko        risk, liquidity risk and financing risk;
   pembiayaan;
2. Mengevaluasi posisi aset dan liabilitas Perusahaan;   2. Evaluating the position of the Company’s assets
                                                            and liabilities;
3. Melakukan evaluasi harga (pricing) produk             3. Evaluate product prices (pricing) to ensure that
   untuk memastikan harga produk tersebut dapat             product prices can be competitive and provide
   kompetitif dan memberikan hasil yang optimal,            optimal results, minimize the cost of funds and
   meminimumkan biaya dana dan memelihara                   maintain a balance sheet structure in accordance
   struktur neraca sesuai dengan strategi Asset and         with the Company’s Asset and Liability
   Liability Management (ALMA) Perusahaan.                  Management (ALMA) strategy.


Tugas dan tanggung jawab sekretaris ALCO adalah:         The duties and responsibilities of the ALCO secretary
                                                         are:
1. Menyusun dan mengembangkan skenario tingkat           1. Arrange and develop interest rate scenarios;
   suku bunga;
2. Melakukan analisis dan menyediakan data sesuai        2. Perform analysis and provide data according to
   dengan kebutuhan ALCO;                                   ALCO’s needs;
3. Mengkoordinir pelaksanaan Rapat Pra ALCO dan          3. Coordinate the implementation of Pre ALCO
   Rapat ALCO, antara lain:                                 Meetings and ALCO Meetings, including:
   a. Menentukan jadwal Rapat ALCO sesuai dengan            a. Determine the ALCO Meeting schedule in
      arahan dari Ketua/Ketua Pengganti;                       accordance with the direction of the Chair/
                                                               Alternate Chair;
   b. Mereview dan mendistribusikan materi rapat;           b. Review and distribute meeting materials;
   c. Mengkoordinir peserta rapat.                          c. Coordinate meeting participants.
4. Mengkoordinir hasil Rapat ALCO.                       4. Coordinate ALCO meeting results.



Laporan Pelaksanaan Kegiatan Komite                      Report on the Implementation of Activities
Aset dan Liabilitas                                      of the Assets and Liabilities Committee

Berdasarkan Laporan Komite Aset dan Liabilitas tahun     Based on the 2023 Report of Assets and Liabilities
2023 yang disampaikan kepada Direksi, Komite Aset        Committee submitted to the Board of Directors, the
dan Liabilitas telah melakukan kegiatan-kegiatan         Assets and Liabilities Committee has carried out the
sebagai berikut:                                         following activities:
1. Pelaksanaan Rapat Komite Aset dan Liabilitas          1. Implementation of the Assets and Liabilities
   pada Selasa, 29 Agustus tahun 2023                        Committee Meeting on Tuesday, August 29, 2023
2. Agenda Rapat Komite Aset dan Liabilitas:              2. Assets and Liabilities Committee Meeting Agenda:
   a. Pemaparan materi Aset dan Liabilitas bulan             a. Presentation of Assets and Liabilities material
      Agustus 2023                                              for August 2023
   b. Pembahasan Issue dan Rekomendasi terkait               b. Discussion of Issues and Recommendations
      optimalisasi pendapatan usaha, pengajuan PUB              related to optimizing business income, PUB
      periode 2024 - 2025, serta rencana aktivitas              submissions for the 2024 - 2025 period, as well as
      investasi penempatan dana.                                plans for investment activities for placing funds.
   c. Keputusan Komite Aset dan Liabilitas bulan             c. Assets and Liabilities Committee Decision in
      Agustus 2023                                              August 2023
3. Keputusan Komite Aset dan Liabilitas :                3. Decision of the Assets and Liabilities Committee:
   a. Optimalisasi pendapatan melalui program                a. Optimizing      revenue    through      marketing
      pemasaran dan tarif khusus untuk merespon                 programs and special rates to respond to
      persaingan                                                competition




542                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 543
     b. Memberikan persetujuan atas Penerbitan                  b. Provide approval for the issuance of Bonds and
        Obligasi dan Sukuk sebagai berikut:                        Sukuk as follows:
        i. Penerbitan Obligasi Tahap V Tahun 2024                   i. Issuance of 2024 Phase V Bonds of a
            sebesar sebanyak-banyaknya Rp2,7 T                          maximum of Rp2.7 trillion in Quarter
            pada Kuartal 1 Tahun 2024 dengan melihat                    1 of 2024 taking into account market
            kondisi pasar;                                              conditions;
        ii. Penerbitan PUB Obligasi dan Sukuk baru                  ii. Issuance of new PUB Bonds and Sukuk in
            tahun 2024 sebesar sebanyak-banyaknya                       2024 amounting to a maximum of Rp20
            Rp20 T yang berlaku selama 2 tahun sejak                    trillion which is valid for 2 years from the
            tanggal izin efektif sesuai ketentuan OJK.                  effective license date in accordance with
     c. Tindak lanjut rencana transaksi investasi                       OJK regulations.
        penempatan        dana     untuk     menambah           c. Follow up on investment transaction plans
        profitabilitas Perusahaan                                  to place funds to increase the Company’s
                                                                   profitability.


Komite Produk                                                Product Committee
                                                             Product Committee is a Committee at the Head
Komite produk adalah Komite di Kantor Pusat yang             Office whose function is to determine policies for
berfungsi untuk menetapkan kebijakan pengembangan            the development and/or discontinuation of products
dan/atau penghentian produk maupun aktivitas                 and service activities. In line with Board of Directors’
layanan. Sejalan dengan Peraturan Direksi No. 16 Tahun       Regulation No. 16 of 2018 dated August 31, 2018
2018 tanggal 31 Agustus 2018 Struktur Keanggotaan            The Product Committee Membership Structure is as
Komite Produk adalah sebagai berikut:                        follows:


                       Jabatan                                              Diisi oleh
     No
                       Position                                             Served by
          Ketua                          Direktur Pemasaran & Pengembangan Produk
 1
          Chairman                       Director of Marketing & Product Development
          Ketua Pengganti                Direktur Jaringan, Operasi & Penjualan
 2
          Substitute Head                Director of Network, Operations & Sales
                                         1.   Direktur Utama
                                         2.   Direktur Teknologi Informasi & Digital
                                         3.   Direktur Pemasaran & Pengembangan Produk
                                         4.   Direktur Jaringan, Operasi & Penjualan
          Anggota (Memiliki hak suara)   5.   SEVP Manajemen Risiko
 3
          Member (Have voting rights)    1.   President Director
                                         2.   Director of Information Technology & Digital
                                         3.   Director of Marketing & Product Development
                                         4.   Director of Network, Operations & Sales
                                         5.   SEVP Risk Managemen
          Sekretaris                     General Manager yang membidangi Pemasaran
 4
          Secretary                      General Manager in charge of Marketing
                                         1.   General Manager yang membidangi Pemasaran
                                         2.   Kepala SPI
                                         3.   General Manager yang membidangi Jaringan & Operasional
                                         4.   General Manager yang membidangi Operation & Enterprise Risk
                                              Management
                                         5.   General Manager yang membidangi Compliance
                                         6.   General Manager yang membidangi Hukum
          Anggota (Tidak memiliki hak
                                         7.   General Manager/Koordinator Pemilik Produk
          suara)
 5                                       8.   General Manager/Koordinator Pengusul/Inisiator
          Member (Not Having Voting
                                         1.   General Manager in charge of Marketing
          Rights)
                                         2.   Head of SPI
                                         3.   General Manager in charge of Network & Operations
                                         4.   General Manager in charge of Operation & Enterprise Risk Management
                                         5.   General Manager in charge of Compliance
                                         6.   General Manager in charge of Law
                                         7.   General Manager/Product Owner Coordinator
                                         8.   General Manager/Proposer Coordinator/Initiator




PT Pegadaian | 2023 Annual Report                                                                                   543
Page 544
Tata Kelola Perusahaan
Corporate Governance




Pedoman Kerja Komite Produk                             Product Committee Work Guidelines

Komite Produk dalam menjalankan tugas dan               The Product Committee in carrying out its duties
tanggung jawabnya mengacu pada Peraturan Direksi        and responsibilities refers to the Board of Directors
No. 16 Tahun 2018 kebijakan tersebut mengatur           Regulation No. 16 of 2018 the policy regulates several
beberapa hal terkait dengan:                            matters related to:
1. Definisi                                             1. Definition
2. Wewenang, Tugas dan Tanggung Jawab Komite            2. Authorities, Duties and Responsibilities of the
   Produk                                                  Product Committee
3. Susunan Keanggotan Komite Produk                     3. Product Committee Membership Composition
4. Tata Cara Rapat Komite Produk.                       4. Product Committee Meeting Procedures.


Wewenang Komite Produk                                  Product Committee Authorities

Wewenang Komite Produk adalah memutuskan                The authority of the Product Committee is to decide
dan menetapkan kebijakan pengembangan atau              and determine policies for the development or
penghentian produk dan aktivitas Iayanan. Tugas dan     discontinuation of products and service activities.
Tanggung Jawab Komite Produk                            Product Committee Duties and Responsibilities
1. Mengevaluasi     dan     memutuskan         usulan   1. Evaluate and decide on new product development
   pengembangan produk dan aktivitas layanan baru           proposals and service activities
2. Mengevaluasi kinerja produk dan aktivitas layanan    2. Evaluating the performance of existing product
   eksisting                                                and service activities
3. Mengevaluasi dan memutuskan usulan penghentian       3. Evaluate and decide on product discontinuation
   produk.                                                  proposals.


Laporan Pelaksanaan Komite Produk                       Product Committee Activity
                                                        Implementation Report

Komite Produk secara berkala melakukan evaluasi         The Product Committee periodically evaluates
terhadap rencana pengembangan yang akan                 development plans to be carried out by the Product
dilakukan oleh Product Owner (Produk Gadai, Produk      Owner (Pawn Products, Gold Products, Micro &
Emas, Produk Mikro & Fidusia, Unit Usaha Syariah, dan   Fiduciary Products, Sharia Business Units, and Digital
Digital Lending) terkait dengan pengembangan fitur      Lending) related to the development of new features
baru maupun layanan baru. Setelah melakukan analisis    and new services. After conducting a thorough analysis
menyeluruh terhadap potensi pasar, persaingan,          of market potential, competition, and conformity
dan kesesuaian dengan strategi perusahaan (RJPP)        with the company’s Long Term Plan (RJPP) strategy,
Rencana Jangka Panjang Perusahaan, Komite Produk        the Product Committee makes decisions regarding
membuat keputusan tentang usulan pengembangan           the proposed development to be carried out by the
yang akan dilakukan oleh Product Owner. Keputusan       Product Owner. This decision considers the risks
ini mempertimbangkan resiko dan peluang terkait         and opportunities related to the product and service
dengan pengembangan produk dan layanan yang             development that will be implemented.
akan dilakukan.


Komite Produk secara rutin melakukan evaluasi           The Product Committee routinely evaluates the
terhadap kinerja produk dan layanan yang sudah ada      performance of existing products and services in
dalam portofolio produk-produk Pegadaian. Evaluasi      Pegadaian’s product portfolio. This evaluation includes
ini mencakup analisis terhadap penjualan, kepuasan      analysis of sales, customer satisfaction, market
pelanggan,     feedback pasar, dan perbandingan         feedback, and comparison with competitors. Based on
dengan kompetitor. Berdasarkan hasil evaluasi           the result of this evaluation, the Product Committee
tersebut, Komite Produk membuat keputusan terkait       makes decisions regarding improvement and further
dengan peningkatan, pengembangan lebih lanjut,          development to provide added value for Pegadaian.
untuk memberikan nilai tambah bagi Pegadaian.




544                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 545
Selain melakukan evaluasi kinerja produk dan layanan      In addition to evaluating the performance of existing
eksisting, Komite Produk bertanggung jawab untuk          products and services, the Product Committee is
menilai usulan penghentian produk yang diajukan oleh      responsible for assessing product discontinuation
Product Owner maupun stakeholder. Proses inipun           suggestions submitted by the Product Owner and
dilakukan analisis mendalam terhadap kontribusi           stakeholders. This process also implement an in-
finansial, strategis, serta dampak terhadap citra         depth analysis of the financial, strategic contribution
merek Pegadaian. Komite Produk mempertimbangkan           and impact on Pegadaian’s brand image. The Product
semua faktor untuk memutuskan apakah akan tetap           Committee considers all factors to decide whether to
dipertahankan, dimodifikasi, maupun dihentikan            retain, modify, or discontinue altogether.
keseluruhan


Komite Investasi dan Belanja Modal                        Investment and Capital Committee

Komite Investasi dan Belanja Modal merupakan Komite       Investment and Capital Committee is a Committee
di Kantor Pusat yang bertanggung jawab untuk              at the Head Office which is responsible for providing
memberikan putusan dan /atau rekomendasi dengan           decisions and/or recommendations with a scope
ruang lingkup yaitu terkait kegiatan aksi korporasi,      related to corporate action activities, management
pengelolaan perusahaan Anak, dan pengeluaran              of subsidiary companies, and capital expenditure.
belanja modal. Sejalan dengan Peraturan Direksi No.       In line with Regulation of the Board of Directors No.
80 Tahun 2023 tanggal 09 November 2023, Struktur          80 of 2023 dated November 9, 2023, the Structure
dan Keanggotaan Komite Investasi dan Belanja Modal        and Membership of the Investment and Capital
sebagai berikut:                                          Expenditure Committee are as follows:


                    Jabatan                                               Diisi oleh
 No
                    Position                                              Served by
      Ketua                              Direktur Keuangan & Perencanaan Strategis
 1
      Chairman                           Director of Finance & Strategic Planning
                                         1.   Direktur Utama
                                         2.   Direktur Keuangan & Perencanaan Strategis
                                         3.   Direktur Teknologi Informasi & Digital
                                         4.   Direktur Human Capital
                                         5.   Direktur Pemasaran dan Pengambangan Produk
                                         6.   Direktur Jaringan, Operasi & Penjualan
                                         7.   Direktur Umum
      Anggota Tetap (Voting Member)      8.   Direktur Manajemen Risiko, Legal dan Kepatuhan
 2
      Permanent Member (Voting Member)   1.   President Director
                                         2.   Director of Finance & Strategic Planning
                                         3.   Director of Information Technology & Digital
                                         4.   Director of Human Capital
                                         5.   Director of Marketing and Product Development
                                         6.   Director of Network, Operations & Sales
                                         7.   Director of General Affairs
                                         8.   Director of Risk Management, Legal and Compliance
      Sekretaris                         Kepala Unit Kerja yang membidangi Perencanaan Strategis
 3
      Secretary                          Head of Work Unit in charge of Strategic Planning




PT Pegadaian | 2023 Annual Report                                                                           545
Page 546
Tata Kelola Perusahaan
Corporate Governance




                       Jabatan                                                 Diisi oleh
     No
                       Position                                                Served by
                                              1.   Kepala Transformation Office
                                              2.   Kepala Satuan Pengawas Intern
                                              3.   Kepala Divisi Perencanaan Strategis
                                              4.   Kepala Divisi Tresuri
                                              5.   Kepala Divisi Akuntansi
                                              6.   Kepala Divisi MROK
                                              7.   Kepala Divisi Kepatuhan
                                              8.   Kepala Divisi Hukum
          Anggota Tetap (Non-Voting Member)
                                              9.   Kepala Divisi Pengadaan dan Logistik
 4        Permanent Members (Non-Voting
                                              1.   Head of Transformation Office
          Member)
                                              2.   Head of Internal Supervisory Unit
                                              3.   Head of Strategic Planning Division
                                              4.   Head of Treasury Division
                                              5.   Head of Accounting Division
                                              6.   Head of MROK Division
                                              7.   Head of Compliance Division
                                              8.   Head of Legal Division
                                              9.   Head of Procurement and Logistics Division
          Anggota Tidak Tetap (Non-Voting
                                              Kepala Unit Kerja/setingkat yang diundang terkait dengan materi yang
          Member)
 5                                            diusulkan.
          Non-Permanent Members (Non-
                                              Head of Work Unit/level who is invited regarding the proposed material.
          Voting Member)



Pedoman Kerja Komite Investasi dan                             Investment and Capital Committee Work
Belanja Modal                                                  Guidelines

Komite Investasi dan Kapital dalam menjalankan tugas           In carrying out its duties and responsibilities, the
dan tanggung jawabnya mengacu pada Peraturan                   Investment and Capital Committee refers to Regulation
Direksi No. 80 Tahun 2023, kebijakan tersebut                  of the Board of Directors No. 80 of 2023, this policy
mengatur beberapa hal terkait dengan:                          regulates several matters related to:
1. Fungsi Pokok, Wewenang, Tugas, dan Tanggung                 1. Main     Functions,    Authorities, Duties    and
    Jawab Komite Investasi & Belanja Modal.                        Responsibilities of the Investment & Capital
                                                                   Committee.
2. Keanggotaan Komite Investasi & Belanja Modal.               2. Membership of the Investment & Capital
                                                                   Committee.
3. Tata Cara Rapat Komite Investasi & Belanja Modal.           3. Procedures for Investment & Capital Committee
                                                                   Meetings.


Tugas dan Tanggung Jawab Komite                                Investment and Capital Committee Duties
Investasi dan Belanja Modal                                    and Responsibilities

1. Membahas, menetapkan dan merekomendasikan                   1. Discuss, determine and make recommendations
   Terkait Belanja Modal Perusahaan dan Perusahaan                regarding the Company’s and Subsidiaries’ Capital
   Anak.                                                          Expenditures.
2. Membahas, menetapkan dan merekomendasikan                   2. Discuss, determine and recommend related
   terkait Aksi Korporasi.                                        Corporate Actions.
3. Membahas, menetapkan dan mengevaluasi Terkait               3. Discuss, determine and evaluate related to the
   Pengelolaan Perusahaan Anak.                                   management of subsidiary companies.


Laporan Pelaksanaan Kegiatan Komite                            Report on the Implementation of Capital
Investasi dan Belanja Modal                                    and Investment Committee Activities

Berdasarkan Laporan Komite Investasi dan Belanja               Based on the 2023 Investment and Capital Committee
Modal tahun 2023 yang disampaikan kepada Direksi,              Report submitted to the Board of Directors, the
Komite Investasi dan Modal telah melakukan kegiatan-           Investment and Capital Committee has carried out the
kegiatan sebagai berikut:                                      following activities:




546                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 547
               Tanggal Pelaksanaan
     No                                                                    Agenda
               Implementation Date
                                       Persetujuan Pelaksanaan Fase II Divestasi Perusahaan Anak PT Pegadaian
          21 Maret 2023
 1                                     Approval for Implementation of Phase II Divestment of Subsidiary Company PT
          March 21, 2023
                                       Pegadaian
                                       Persetujuan Timeline Pelaksanaan Project Blossom dan Pengiriman Non-Binding
          21 Maret 2023                Offer (“NBO”)
 2
          March 21, 2023               Approval of Project Blossom Implementation Timeline and Delivery of Non-
                                       Binding Offer (“NBO”)
                                       Persetujuan Penyampaian Binding Offer /Final Offer Kepada Seller Terkait
          16 Mei 2023                  Pelaksanaan Project Blossom
 3
          May 16, 2023                 Approval of Submitting the Binding Offer / Final Offer to the Seller Regarding
                                       the Implementation of Project Blossom
          13 Juni 2023                 Persetujuan Pelaksanaan Standarisasi Outlet Tahun 2023
 4
          June 13, 2023                Approval for the Implementation of Outlet Standardization in 2023
                                       Modernisasi Jaringan Operasional Outlet dengan Teknologi SD-WAN (Phase IV)
          25 Agustus 2023
 5                                     Modernization of Outlet Operational Networks with SD-WAN Technology (Phase
          August 25, 2023
                                       IV)
          7 November 2023              Modernisasi Perangkat Server dan Storage Core dan MIS
 6
          November 7, 2023             Modernization of Server and Storage Core and MIS Devices



Komite Human Capital                                        Human Capital Committee

Komite Human Capital dibentuk guna membantu                 The Human Capital Committee was formed to assist
Direksi dalam memberikan keputusan strategis                the Board of Directors in providing strategic and
maupun operasional dalam pengelolaan SDM yang               operational decisions in HR management which
harus dilakukan secara profesional dan sesuai dengan        must be fulfilled professionally and in accordance
Prinsip Governansi Perusahaan. Sejalan dengan Surat         with the Company’s Governance Principles. In line
Peraturan Direksi No. 121 Tahun 2021 tanggal 6 Oktober      with Regulation of the Board of Directors No. 121 of
2021 tentang Komite Human Capital, Struktur, Tugas,         2021 dated October 6, 2021 concerning the Human
Wewenang dan Tanggung Jawab Komite Human                    Capital Committee, the Structure, Duties, Authority
Capital ini meliputi:                                       and Responsibilities of the Human Capital Committee
                                                            include:


1.   Komite Human Capital Sub Bidang Kebijakan              1. Human Capital Committee, Human Capital
     Human Capital; Tugas, wewenang dan tanggung               Policy Sub Sector; The duties, authority and
     jawab Komite unit Human Capital sub bidang                responsibilities of the Human Capital Unit
     Kebijakan Human Capital meliputi namun tidak              Committee in the Human Capital Policy sub-sector
     terbatas pada:                                            include but are not limited to:
     a. Menetapkan prioritas strategi pengembangan,            a. Determine development strategy priorities,
         arah kebijakan dan peningkatan kualitas human             policy direction and improve the quality of the
         capital Perusahaan;                                       Company’s human capital;
     b. Menetapkan kebijakan strategis, man power              b. Establish     strategic    policies,  manpower
         planning, manajemen karier dan corporate                  planning, career management and corporate
         culture;                                                  culture;
     c. Menetapkan remunerasi Dewan Komisaris dan              c. Determine the remuneration of the Company’s
         Direksi Perusahaan;                                       Board of Commissioners and Board of
                                                                   Directors;
   d. Menetapkan remunerasi Karyawan.                          d. Determine employee remuneration.
2. Komite Human Capital Sub Bidang Kinerja                  2. Human Capital Committee, Individual Performance
   Individu; Tugas, wewenang dan tanggung jawab                Sub-Sector;      The     duties,    authority  and
   Komite Human Capital sub bidang Kinerja Individu            responsibilities of the Human Capital Committee in
   meliputi namun tidak terbatas pada:                         the Individual Performance sub-sector include but
                                                               are not limited to:




PT Pegadaian | 2023 Annual Report                                                                                       547
Page 548
Tata Kelola Perusahaan
Corporate Governance




   a. Melakukan penetapan akhir performance                a. Carry out final determination of performance
       appraisal yang sesuai ruang lingkup dan                 appraisal     according    to      scope    and
       tanggung jawabnya.                                      responsibilities.
   b. Memberikan penetapan langsung terhadap hasil         b. Providing direct determination of performance
       performance appraisal yang belum disepakati             appraisal results that have not been agreed
       antara karyawan dan atasan langsung.                    upon between employees and direct superiors.
3. Komite Human Capital Sub Bidang Talent; Tugas,       3. Talent Sub-Sector Human Capital Committee; The
   wewenang dan tanggung jawab Komite Human                duties, authority and responsibilities of the Human
   Capital sub bidang Talent meliputi:                     Capital Committee in the Talent sub-sector include:
   a. Menetapkan mutasi karyawan;                          a. Determine employee transfers;
   b. Menetapkan Calon Direktur dan/atau Calon             b. Determine Director Candidates and/or Board
       Dewan Komisaris Anak Perusahaan;                        of Commissioners Candidates for Subsidiaries;
   c. Menetapkan       Pengurus    dan/atau   Dewan        c. Determine the Management and/or Supervisory
       Pengawas Badan Hukum Terafiliasi Perusahaan;            Board of Company Affiliated Legal Entities;
   d. Membahas Talent Review Karyawan namun                d. Discusses Employee Talent Review but is not
       tidak terbatas pada pembahasan Talent Cluster,          limited to discussing Talent Clusters, Talent
       Talent Pool, dan Succession Plan.                       Pools, and Succession Plans.
4. Komite Human Capital Sub Bidang Etik; Tugas,         4. Ethics Sub-Sector Human Capital Committee;
   wewenang dan tanggung jawab Komite Human                The duties, authority and responsibilities of the
   Capital sub bidang Etik terkait penetapan bidang        Human Capital Committee in the Ethics sub-sector
   hubungan kepegawaian yang meliputi dan/ atau            regarding determining the field of employment
   tidak terbatas pada:                                    relations include and/or are not limited to:
   a. Membahas LHPP dari SPI;                              a. Discussing LHPP from SPI;
   b. Menguji keabsahan Alat Bukti;                        b. Testing the validity of Evidence;
   c. Meneliti kasus Pelanggaran;                          c. Examining Violation cases;
   d. Membuat suatu kesimpulan atas suatu kasus            d. Make a conclusion regarding a violation case
       Pelanggaran yang terjadi disertai dengan                that occurred accompanied by a conclusion
       kesimpulan mengenai Pelaku atas kasus                   regarding the perpetrator of the violation case
       Pelanggaran     tersebut   serta   ketentuan-           and the provisions he violated;
       ketentuan yang dilanggarnya;
   e. Memberikan rekomendasi penjatuhan atau               e. Provide recommendations for the imposition or
       pembebasan Sanksi atau tindak lanjut lainnya           release of sanctions or other follow-up actions
       yang dianggap perlu.                                   deemed necessary.
5. Komite Human Capital Sub Bidang Evaluasi             5. Human Capital Committee, Position Evaluation
   Jabatan. Tugas, wewenang dan tanggung jawab             Sub-Sector.     The     duties,  authorities,  and
   Komite Human Capital sub bidang Evaluasi                responsibilities of the Human Capital Committee in
   Jabatan meliputi:                                       the Job Evaluation sub-sector include:
   a. Membahas mengenai tugas, tanggung jawab,             a. Discusses the duties, responsibilities, and
       dan wewenang suatu jabatan;                            authorities of a position;
   b. Membahas mengenai spesifikasi jabatan;               b. Discusses job specifications;
   c. Menetapkan Job Grade pada suatu jabatan;             c. Assigning Job Grade to a position;
   d. Melakukan evaluasi tugas, tanggung jawab,            d. Evaluate the duties, responsibilities and
       dan wewenang serta spesifikasi suatu                   authority as well as the specifications of a
       jabatan sekurang-kurangnya 2 tahun sekali              position at least once every 2 years.




548                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 549
                                                           HUMAN CAPITAL
                                                            MANAGEMENT



                                                           Komite Human Capital
                                                          Human Capital Committee




                              Sub Bidang Kinerja Individu                                Sub Bidang Talent
                          Sub Sector of Individual Performance                           Sub Sector of Talent



                                   Sub Bidang Etik                                   Sub Bidang Evaluasi Jabatan
                                  Sub Sector of Ethics                              Sub Sector of Position Evaluation



                                                    Sub Bidang Kebijakan Human Capital
                                                     Sub Sector of Human Capital Policy




                                          Visi, Misi & Value Perusahaan
                                                  Vision, Mission, & Corporate Value




Laporan Pelaksanaan Kegiatan Komite                                         Report on the Implementation of Human
Human Capital                                                               Capital Committee Activities

Berdasarkan Laporan Komite Human Capital tahun                              Based on the 2023 Human Capital Committee Report
2023 yang disampaikan kepada Direksi, Komite                                submitted to the Board of Directors, the Human Capital
Human Capital telah melakukan kegiatan-kegiatan                             Committee has carried out the following activities:
sebagai berikut:


               Tanggal Pelaksanaan
     No                                                                                           Agenda
               Implementation Date

                                                    Rapat Komite Human Capital Sub Bidang Kebijakan Human Capital Remunerasi
          17 Januari 2023                           Karyawan
 1
          January 17, 2023                          Human Capital Committee Meeting, Human Capital Policy Sub-Sector, Employee
                                                    Remuneration
                                                    Rapat Komite Human Capital Sub Bidang Kebijakan Human Capital Remunerasi
          10 Maret 2023                             Karyawan
 2
          March 10, 2023                            Human Capital Committee Meeting, Human Capital Policy Sub-Sector, Employee
                                                    Remuneration
                                                    Rapat Komite Human Capital Sub Bidang Kebijakan Human Capital Remunerasi
          13 Juni 2023                              Karyawan
 3
          June 13, 2023                             Human Capital Committee Meeting, Human Capital Policy Sub-Sector, Employee
                                                    Remuneration
                                                    Rapat Komite Human Capital Sub Bidang Kinerja Individu Kantor Pusat
          23 Februari 2023
 4                                                  Human Capital Committee Meeting, Individual Performance Sub Sector, Head
          February 23, 2023
                                                    Office
                                                    Rapat Komite Human Capital Sub Bidang Kinerja Individu Kantor Wilayah
          22 Februari 2023
 5                                                  Human Capital Committee Meeting, Individual Performance Sub Sector, Regional
          February 22, 2023
                                                    Office




PT Pegadaian | 2023 Annual Report                                                                                              549
Page 550
Tata Kelola Perusahaan
Corporate Governance




                Tanggal Pelaksanaan
      No                                                                 Agenda
                Implementation Date

                                      Rapat Komite Human Capital Sub Bidang Talent pada Karyawan PG 11-13 Kantor
           13 Juli 2023               Wilayah
 6
           July 13, 2023              Human Capital Committee Meeting for Talent Sub Sector for PG 11-13 Regional
                                      Office Employees
                                      Rapat Komite Human Capital Sub Bidang Talent pada Karyawan PG 11-13 Kantor
           25 Juli 2023               Pusat
 7
           July 25, 2023              Human Capital Committee Meeting for Talent Sub-Sector for PG 11-13 Head
                                      Office Employees
                                      Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
           2 Januari 2023             Kelompok Jabatan Middle Management I dan lI Secara Sirkuler
 1
           January 2, 2023            Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                      Transfers of Employees in Middle Management Position Groups I and LI
                                      Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
           6 Februari 2023            Kelompok Jabatan Middle Management I Secara Sirkuler
 2
           February 6, 2023           Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                      Transfers of Employees in Middle Management Position Group I
                                      Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
           2 Maret 2023               Kelompok Jabatan First Line Management dan Clerk Secara Sirkuler
 3
           March 2, 2023              Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                      Transfers of Employees in the First Line Management and Clerk Position Groups
                                      Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
           16 Maret 2023              Kelompok Jabatan Middle Management I dan II Secara Sirkuler
 5
           March 16, 2023             Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                      Transfers of Employees in Middle Management Position Groups I and II
                                      Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
           17 Maret 2023              Kelompok Jabatan Middle Management I Secara Sirkuler
 6
           March 17, 2023             Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                      Transfers of Employees in Middle Management Position Group I
                                      Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
           8 Mei 2023                 Kelompok Jabatan Middle Management I Secara Sirkuler
 7
           May 8, 2023                Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                      Transfers of Employees in Middle Management Position Group I
                                      Rapat Komite Human Capital Sub Bidang Talent tentang Kenaikan Person Grade
                                      Setelah Demosi untuk Karyawan pada Kelompok Jabatan Middle Management I
           11 Mei 2023                dan II Secara Sirkuler
 8
           May 11, 2023               Human Capital Committee Meeting, Talent Sub-Sector, Concerning Person
                                      Grade Increases After Demotions for Employees in Middle Management Position
                                      Groups I and II Circularly
                                      Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
           15 Juni 2023               Kelompok Jabatan First Line Management dan Clerk Secara Sirkuler
 9
           June 15, 2023              Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                      Transfers of Employees in the First Line Management and Clerk Position Groups
                                      Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
           16 Juni 2023               Kelompok Jabatan Clerk & First Line Management Secara Sirkuler
 10
           June 16, 2023              Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                      Transfers of Employees in the Clerk & First Line Management Position Group
                                      Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
           5 Juli 2023                Kelompok Jabatan Middle Management I dan II Secara Sirkuler
 11
           July 5, 2023               Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                      Transfers of Employees in Middle Management Position Groups I and II
                                      Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
           13 Juli 2023               Kelompok Jabatan First Line Management dan Clerk Secara Sirkuler
 12
           July 13, 2023              Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                      Transfers of Employees in the First Line Management and Clerk Position Groups
                                      Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
           25 Juli 2023               Kelompok Jabatan Clerk & First Line Management Secara Sirkuler
 13
           July 25, 2023              Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                      Transfers of Employees in the Clerk & First Line Management Position Group




550                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 551
             Tanggal Pelaksanaan
  No                                                                   Agenda
             Implementation Date

                                    Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
        10 Agustus 2023             Kelompok Jabatan Middle Management I dan II Secara Sirkuler
 14
        August 10, 2023             Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                    Transfers of Employees in Middle Management Position Groups I and II
                                    Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
        22 Agustus 2023             Kelompok Jabatan Middle Management I dan II Secara Sirkuler
 16
        August 22, 2023             Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                    Transfers of Employees in Middle Management Position Groups I and II
                                    Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
        23 Agustus 2023             Kelompok Jabatan First Line Management dan Clerk Secara Sirkuler
 17
        August 23, 2023             Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                    Transfers of Employees in the First Line Management and Clerk Position Groups
                                    Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
        29 Agustus 2023             Kelompok Jabatan Middle Management I dan II Secara Sirkuler
 18
        August 29, 2023             Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                    Transfers of Employees in Middle Management Position Groups I and II
                                    Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
        14 September 2023           Kelompok Jabatan Middle Management I dan Il Secara Sirkuler
 19
        September 14, 2023          Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                    Transfers of Employees in Middle Management Position Groups I and II
                                    Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
        15 September 2023           Kelompok Jabatan Middle Management I Secara Sirkuler
 20
        September 15, 2023          Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                    Transfers of Employees in Middle Management Position Group I
                                    Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
        18 September 2023           Kelompok Jabatan First Line Management Secara Sirkuler
 21
        September 18, 2023          Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                    Transfers of Employees in the First Line Management Position Group
                                    Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
        3 Oktober 2023              Kelompok Jabatan Clerk Secara Sirkuler
 22
        October 3, 2023             Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                    Transfers of Employees in the Clerk Position Group
                                    Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
        5 Oktober 2023              Kelompok Jabatan Clerk dan First Line Management Secara Sirkuler
 23
        October 5, 2023             Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                    Transfers of Employees in the Clerk and First Line Management Position Groups
                                    Rapat Komite Human Capital Sub Bidang Talent tentang Kenaikan Person Grade
                                    Setelah Demosi untuk Karyawan pada Kelompok Jabatan Middle Management
        16 Oktober 2023             Secara Sirkuler
 24
        October 16, 2023            Human Capital Committee Meeting in the Talent Sub-Sector regarding
                                    Person Grade Increases After Circular Demotions for Employees in the Middle
                                    Management Position Group
                                    Rapat Komite Human Capital Sub Bidang Talent tentang Kenaikan Person Grade
                                    Setelah Demosi untuk Karyawan pada Kelompok Jabatan Clerk dan First Line
        16 Oktober 2023             Management Secara Sirkuler
 25
        October 16, 2023            Human Capital Committee Meeting in the Talent Sub Sector regarding Person
                                    Grade Increases After Demotions for Employees in the Clerk and First Line
                                    Management Position Groups Circularly
                                    Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
        30 Oktober 2023             Kelompok Jabatan Middle Management I dan Il Secara Sirkuler
 26
        October 30, 2023            Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                    Transfers of Employees in Middle Management Position Groups I and II
                                    Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
        15 November 2023            Kelompok Jabatan Middle Management I dan Il
 27
        November 15, 2023           Talent Sub-Sector Human Capital Committee Meeting regarding Employee
                                    Transfers in Middle Management Position Groups I and Il




PT Pegadaian | 2023 Annual Report                                                                              551
Page 552
Tata Kelola Perusahaan
Corporate Governance




                Tanggal Pelaksanaan
     No                                                                       Agenda
                Implementation Date

                                          Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
           2 November 2023                Kelompok Jabatan First Line Management dan Clerk Secara Sirkuler
 28
           November 2, 2023               Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                          Transfers of Employees in the First Line Management and Clerk Position Groups
                                          Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
           20 November 2023               Kelompok Jabatan Senior Management secara Sirkuler
 29
           November 20, 2023              Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                          Transfers of Employees to Senior Management Position Groups
                                          Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
           23 November 2023               Kelompok Jabatan Senior Management Secara Sirkuler
 30
           November 23, 2023              Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                          Transfers of Employees to Senior Management Position Groups
                                          Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
           4 Desember 2023                Kelompok Jabatan First Line Management Secara Sirkuler
 31
           December 4, 2023               Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                          Transfers of Employees in the First Line Management Position Group
                                          Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
           5 Desember 2023                Kelompok Jabatan Middle Management I dan Il Secara Sirkuler
 32
           December 5, 2023               Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                          Transfers of Employees in Middle Management Position Groups I and II
                                          Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
           14 Desember 2023               Kelompok Jabatan Middle Management I Secara Sirkuler
 33
           December 14, 2023              Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                          Transfers of Employees in Middle Management Position Group I
                                          Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
           19 Desember 2023               Kelompok Jabatan Clerk & First Line Management Secara Sirkuler
 34
           December 19, 2023              Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                          Transfers of Employees in the Clerk & First Line Management Position Group
                                          Rapat Komite Human Capital Sub Bidang Talent tentang Mutasi Karyawan pada
           28 Desember 2023               Kelompok Jabatan Middle Management I Secara Sirkuler
 35
           December 28, 2023              Human Capital Committee Meeting in the Talent Sub-Sector regarding Circular
                                          Transfers of Employees in Middle Management Position Group I


Komite Teknologi Informasi                                    Information Technology Committee

Komite Teknologi lnformasi atau Komite TI dibentuk            The Information Technology Committee or IT
untuk memutuskan dan menetapkan kebijakan                     Committee was formed to decide and determine
Proyek Teknologi lnformasi baik berupa inisiatif              Information Technology Project policies, both in the
strategis teknologi informasi maupun non inisiatif            form of information technology strategic initiatives
strategis teknologi dalam lingkungan Perseroan.               and nontechnological strategic initiatives within the
Sejalan dengan Peraturan Direksi No. 86 Tahun 2022            Company. In line with Regulation of the Board of
tanggal 12 Desember 2022 tentang Pedoman Komite               Directors No. 86 of 2022 dated December 12, 2022
Teknologi Informasi, susunan keanggotaan Komite TI            concerning Information Technology Committee
adalah sebagai berikut:                                       Guidelines, the composition of the IT Committee
                                                              membership is as follows:


                     Jabatan                                               Diisi oleh
 No
                     Position                                              Served by
          Ketua                       Direktur Utama
 1
          Chairman                    President Director
          Wakil Ketua                 Direktur Teknologi Informasi & Digital
 2
          Vice Chairman               Director of Information Technology & Digital




552                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 553
                       Jabatan                                               Diisi oleh
     No
                       Position                                              Served by
                                        1. Direktur Utama
                                        2. Direktur Teknologi Informasi & Digital
                                        3. Direktur Pemasaran & Pengembangan Produk
                                        4. Direktur Jaringan, Operasi & Penjualan
                                        5. Direksi Sumber Daya Manusia
                                        6. Direktur Keuangan dan Perencanaan Strategis
                                        7. Direktur Umum
                                        8. SEVP Manajemen Risiko
                                        9. SEVP Transformation Office
          Anggota (Voting Member)       10. Kepala Satuan Pengawasan Intern
 3
          Members (Voting Member)       1. President Director
                                        2. Director of Information Technology & Digital
                                        3. Director of Marketing & Product Development
                                        4. Director of Network, Operations & Sales
                                        5. Director of Human Resources
                                        6. Director of Finance and Strategic Planning
                                        7. Director of General Affairs
                                        8. SEVP Risk Management
                                        9. SEVP Transformation Office
                                        10. Head of Internal Audit Unit
          Sekretaris                    Kepala Divisi Strategi Arsitektur & Perencanaan TI
 4
          Secretary                     Head of IT Architecture & Planning Division
                                        1. Pejabat satu tingkat di bawah Direksi (Kepala Divisi) yang memimpin Satuan
                                           Kerja Bisnis, Satuan Kerja Business Support, Satuan Kerja Corporate Support, dan
                                           Satuan Pengawasan intern.
          Anggota (Tidak Memiliki Hak   2. Kehadiran pejabat satu tingkat di bawah Direksi dalam Rapat Komite Teknologi
          Suara)                           lnformasi disesuaikan dengan permasalahan yang dibahas
 5
          Member (Not Having Voting     1. An official at one level below the Board of Directors (Head of Division) who leads
          Rights)                          the Business Work Unit, Business Support Work Unit, Corporate Support Work
                                           Unit, and Internal Control Unit.
                                        2. The presence of officials one level below the Board of Directors in Information
                                           Technology Committee meetings is adjusted to the issues discussed


Pedoman Kerja Komite TI                                         IT Committee Work Guidelines

Komite TI dalam menjalankan tugas dan tanggung                  The IT Committee in carrying out its duties and
jawabnya mengacu pada Peraturan Direksi No. 86 Tahun            responsibilities refers to the Board of Directors
2022 tanggal 12 Desember 2022 tentang Pedoman                   Regulation No. 86 of 2022 dated 12 December 2022
Komite Teknologi Informasi. Kebijakan tersebut                  concerning Guidelines for the Information Technology
mengatur beberapa hal terkait dengan wewenang,                  Committee. The policy regulates several matters
tugas, tanggung jawab, susunan keanggotaan dan                  related to the authority, duties, responsibilities,
tata cara rapat Komite Teknologi Informasi.                     membership structure and procedures for meeting the
                                                                Information Technology Committee.


Tugas dan Tanggung Jawab Komite TI                              IT Committee Duties and Responsibilities

Tugas dan Tanggung Jawab Komite TI Tugas dan                    The duties and responsibilities of the IT Committee
tanggung jawab Komite TI antara lain:                           include:


1.    Menentukan prioritas dan melakukan penilaian              1. Determining priorities and conducting risk
      risiko terhadap pelaksanaan proyek teknologi                 assessments on the implementation of information
      informasi baik Inisiatif Strategis atau Non Inisiatif        technology projects, both Strategic Initiatives and
      Strategis yang harus diselesaikan oleh Unit Kerja            Non-Strategic Initiatives that must be completed
      yang membidangi Teknologi Informasi;                         by the Work Unit in charge of Information
                                                                   Technology;
2. Mengevaluasi dan memutuskan usulan proyek                    2. Evaluate and decide on new Information
   Teknologi Informasi baru;                                       Technology project proposals;




PT Pegadaian | 2023 Annual Report                                                                                         553
Page 554
Tata Kelola Perusahaan
Corporate Governance




3. Mengevaluasi       kinerja    pelaksanaan       proyek   3. Evaluating the performance of existing Information
   Teknologi Informasi eksisting;                              Technology project implementation;
4. Mengevaluasi       kinerja    pelaksanaan       proyek   4. Evaluate the performance of Information
   Teknologi Informasi;                                        Technology project implementation;
5. Memastikan       pelaksanaan     proyek     Teknologi    5. Ensuring that the implementation of Information
   Informasi sejalan dengan regulasi yang berlaku di           Technology projects is in line with the regulations
   Perusahaan;                                                 in force in the Company;
6. Melakukan pemantauan terhadap pelaksanaan                6. Monitor the implementation of Information
   proyek Teknologi Informasi;                                 Technology projects;
7. Memberikan saran, solusi dan kebijakan atas              7. Provide advice, solutions and policies on problems
   permasalahan yang timbul dan dihadapi dalam                 that arise and are faced in the implementation of
   pelaksanaan proyek Teknologi Informasi;                     Information Technology projects;
8. Mengevaluasi       dan     memutuskan        terhadap    8. Evaluate and decide on data governance
   pengelolaan tata kelola data;                               management;
9. Memberikan rekomendasi terkait antara lain namun         9. Provide related recommendations, including but
   tidak terbatas pada :                                       not limited to:
   a. Rencana pengembangan Teknologi Informasi                 a. Information Technology development plans
       yang     sejalan    dengan      kegiatan     usaha          that are in line with the Company’s business
       Perusahaan;                                                 activities;
   b. Perumusan kebijakan dan prosedur Teknologi               b. Formulation of Information Technology policies
       Informasi;                                                  and procedures;
   c. Kesesuaian       Teknologi    Informasi     dengan       c. Compatibility of Information Technology with
       kebutuhan sistem informasi serta kebutuhan                  the needs of information systems and the
       kegiatan usaha;                                             needs of business activities;
   d. Kesesuaian proyek Teknologi Informasi yang               d. Conformity of the approved Information
       disetujui dengan rencana pengembangan                       Technology project with the Information
       Teknologi Informasi;                                        Technology development plan;
   e. Kesesuaian pelaksanaan proyek Teknologi                  e. Conformity of Information Technology project
       Informasi dengan proyek Teknologi Informasi                 implementation with the approved Information
       yang disetujui;                                             Technology project;
   f. Kesesuaian       Teknologi    Informasi     dengan       f. Compatibility of Information Technology with
       kebutuhan sistem informasi manajemen serta                  the needs of management information systems
       kebutuhan kegiatan usaha LJKNB;                             and the needs of NBFI business activities;
   g. Efektivitas mitigasi risiko atas investasi               g. The effectiveness of risk mitigation on the
       Perusahaan pada sektor Teknologi Informasi                  Company’s investment in the Information
       agar investasi Perusahaan pada sektor                       Technology sector so that the Company’s
       Teknologi Informasi memberikan kontribusi                   investment in the Information Technology
       terhadap pencapaian tujuan bisnis Perusahaan;               sector contributes to the achievement of the
                                                                   Company’s business objectives;
   h. Pemantauan atas kinerja Teknologi Informasi              h. Monitoring       of   Information    Technology
      dan upaya peningkatan kinerja Teknologi                      performance and efforts to improve Information
      Informasi;                                                   Technology performance;
   i. Upaya       penyelesaian    berbagai masalah             i. Efforts to resolve various problems related
      terkait Teknologi Informasi yang tidak dapat                 to Information Technology that cannot
      diselesaikan oleh satuan kerja pengguna dan                  be resolved by work units of Information
      penyelenggara Teknologi Informasi secara                     Technology users and operators in an effective,
      efektif, efisien dan tepat waktu;                            efficient and timely manner;
   j. Kecukupan dan alokasi sumber daya Teknologi              j. Adequacy and allocation of Information
      Informasi yang dimiliki.                                     Technology resources owned.


Sementara, wewenang Komite Teknologi Informasi              Meanwhile, the authority of the Information Technology
adalah memutuskan dan menetapkan kebijakan                  Committee is to decide and establish policies for the
pelaksanaan proyek Teknologi Informasi baik berupa          implementation of Information Technology projects,
inisiatif strategis maupun non inisiatif termasuk           both in the form of strategic initiatives and non-
penambahan dan penghentian proyek Teknologi                 initiatives, including the addition and termination of
Informasi.                                                  Information Technology projects;



554                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 555
Laporan Pelaksanaan Kegiatan Komite TI                      IT Committee Activities Implementation
                                                            Report

Berdasarkan Laporan Komite TI tahun 2023 yang               Based on the 2023 IT Committee Report submitted to
disampaikan kepada Direksi, Komite TI telah melakukan       the Board of Directors, the IT Committee has carried
kegiatan-kegiatan sebagai berikut:                          out the following activities:


          Tanggal Pelaksanaan
 No                                                                       Agenda
          Implementation Date
      8 Februari 2023               Penghapusan Data Anomali pada Aplikasi PDS & PSDS (Unlink CIF)
 1
      February 8, 2023              Removing Anomalous Data on PDS & PSDS Applications (Unlink CIF)
      8 Februari 2023               Persetujuan pergeseran Proker BAU Mandatory Q1 squad Gadai
 2
      February 8, 2023              Approval of the shift to the BAU Mandatory Q1 Pawn Squad Work Program
                                    Peraturan Direksi tentang Standarisasi End Point (Hardware, Software, Security
      29 Mei 2023                   Tools)
 3
      May 29, 2023                  Regulation of the Board of Directors on End Point Standardization (Hardware,
                                    Software, Security Tools)
                                    Persetujuan pembentukan Data Protection Officer (DPO) dalam bentuk Team Task
      29 Mei 2023                   Force.
 4
      May 29, 2023                  Approval of the establishment of Data Protection Officer (DPO) in the form of Team
                                    Task Force.
                                    Penambahan Peraturan Perlindungan Data Pribadi dalam Peraturan Direksi Nomor
      29 Mei 2023                   121 Tahun 2020 Tentang Kebijakan Umum Teknologi Informasi.
 5
      May 29, 2023                  Addition of Personal Data Protection Regulation in Regulation of the Board of
                                    Directors No. 121 of 2020 concerning General Information Technology Policy.
      29 Mei 2023                   Perubahan Kebijakan Data Governance (Pemisahan Hal Strategis dan Teknis).
 6
      May 29, 2023                  Changes to Data Governance Policy (Separation of Strategic and Technical Matters).
      29 Mei 2023                   Tunggalisasi Terhadap 128,172 CIF (Penonaktifan CIF).
 7
      May 29, 2023                  Singleization of 128,172 CIF (CIF Deactivation).
      29 Mei 2023                   Penghapusan dan pergeseran program kerja Q3-Q4 untuk 11 BAU (Non Mandatory)
 8
      May 29, 2023                  Deletion and shift of Q3-Q4 work program for 11 BAU (Non Mandatory)
                                    Perubahan Peraturan Direksi Nomor 51 Tahun 2021 tentang Pedoman Pengelolaan
      15 Agustus 2023               User ID & Password
 9
      August 15, 2023               Changes to Regulation of the Board of Directors No. 51 of 2021 concerning User ID &
                                    Password Management Guidelines
                                    Perubahan Peraturan Direksi No.50 Tahun 2022 tentang Pedoman Pengelolaan Data
      15 Agustus 2023               Pribadi Nasabah
 10
      August 15, 2023               Changes to Regulation of the Board of Directors No. 50 of 2022 concerning
                                    Guidelines for Managing Customer Personal Data
                                    Perubahan Peraturan Direksi No. 86 Tahun 2022 tentang Pedoman Komite TI
      15 Agustus 2023
 11                                 Changes to Regulation of the Board of Directors No. 86 of 2022 concerning IT
      August 15, 2023
                                    Committee Guidelines
                                    Perubahan Peraturan Direksi No. 65 Tahun 2021 tentang Pedoman Umum TI
      15 Agustus 2023
 12                                 Changes to Regulation of the Board of Directors No. 65 of 2021 concerning General
      August 15, 2023
                                    IT Guidelines
                                    Perubahan Peraturan Direksi nomor 51 Tahun 2021 tentang Pedoman Pengelolaan
      14 November 2023              User Id & Password;
 13
      November 14, 2023             Changes to Regulation of the Board of Directors No. 51 of 2021 concerning User ID &
                                    Password Management Guidelines;
                                    Perubahan Peraturan Direksi nomor 23 Tahun 2023 tentang Pedoman Sistem Kerja
      14 November 2023              Yang Simultan dan Responsif;
 14
      November 14, 2023             Changes to Regulation of the Board of Directors No. 23 of 2023 concerning
                                    Guidelines for Simultaneous and Responsive Work System;
                                    Persetujuan Jumlah Program & Project 2024 (109 Strategic Initiatives & 109 BAU)
      28 Desember 2023
 15                                 Approval of Number of Programs & Projects 2024 (109 Strategic Initiatives & 109
      December 28, 2023
                                    BAU)
      28 Desember 2023              Perubahan Model Squad dan Transformation Team & Susunannya Tahun 2024
 16
      December 28, 2023             Changes to the Squad Model and Transformation Team & Their Composition in 2024




PT Pegadaian | 2023 Annual Report                                                                                     555
Page 556
Tata Kelola Perusahaan
Corporate Governance




              Tanggal Pelaksanaan
 No                                                                          Agenda
              Implementation Date
                                        Penetapan Inisiatif Owner Next-gen Data Management & Lead Team BAU untuk
           28 Desember 2023             Program 2024
 17
           December 28, 2023            Determination of the BAU Next-gen Data Management & Lead Team Owner Initiative
                                        for the 2024 Program
           28 Desember 2023             Penambahan Jumlah Resource TI Dalam Program 2024 Sejumlah 62 Orang
 18
           December 28, 2023            Additional Number of IT Resources in the 2024 Program of 62 People
                                        Perubahan terhadap Peraturan Direksi Pedoman Sistem Kerja Simultan dan Responsif
           28 Desember 2023
 19                                     Changes to the Board of Directors Regulations Guidelines for Simultaneous and
           December 28, 2023
                                        Responsive Work Systems


Risk Management Committe                                        Risk Management Committe

Risk Management Committe dibentuk dalam rangka                  The Risk Management Committee was formed in
membantu tugas Direksi dalam Melakukan evaluasi                 order to assist the Board of Directors in evaluating
terhadap kesesuaian kebijakan manajemen risiko                  the suitability of risk management policies with
dengan pelaksanaanya, serta membatu Direksi                     their implementation, as well as assisting the Board
terkait penerapan manajemen risiko. Sejalan dengan              of Directors regarding the implementation of risk
Peraturan Direksi Nomor 134 Tahun 2019, Struktur                management. In line with Regulation of the Board
dan Keanggotaan Komite Manajemen Risiko adalah                  of Directors No. 134 of 2019, the Structure and
sebagai berikut:                                                Membership of the Risk Management Committee is as
                                                                follows:


                      Jabatan                                               Diisi oleh
      No
                      Position                                              Served by

             Ketua                     Direktur Utama
 1
             Chairman                  President Director

             Wakil Ketua               SEVP Manajemen Risiko
 2
             Vice Chairman             SEVP Risk Management


                                       1.   Direktur Utama
                                       2.   Direktur Pemasaran dan Pengembangan Produk
                                       3.   Direktur Jaringan, Operasi, dan Penjualan
                                       4.   Direktur Keuangan dan perencanaan Strategis
                                       5.   Direktur Teknologi Informasi & Digital
                                       6.   Direktur SDM & Hukum
             Anggota (Voting Member)   7.   SEVP Manajemen Risiko
 3
             Member (Voting Member)    1.   President director
                                       2.   Director of Marketing and Product Development
                                       3.   Director of Network, Operations and Sales
                                       4.   Director of Finance and Strategic planning
                                       5.   Director of Information Technology & Digital
                                       6.   Director of HR & Legal
                                       7.   SEVP Risk Management


             Sekretaris                Kepala Divisi Operation & ERM
 4
             Secretary                 Head of Operations & ERM Division

                                       1. Pejabat satu tungkat di bawah Direksi (Kepala divisi) yang memimpin Satuan Kerja
                                          Bisnis, Satuan Kerja Business Support, Satuan Kerja Corporate Support dan Satuan
                                          Pengawasan Intern
             Anggota (Tidak Memiliki   2. Kehadiran Pejabat satu tingkat di bawah Direksi dalam Rapat Risk Management
             Hak Suara)                   Comitee disesuaikan dengan permasalahan yang dibahas
 5
             Member (Not Having        1. Officer one level below the Board of Directors (Head of Division) who leads the
             Voting Rights)               Business Work Unit, Business Support Work Unit, Corporate Support Work Unit,
                                          and Internal Control Unit
                                       2. The presence of officials one level below the Board of Directors in the Risk
                                          Management Committee meeting is adjusted to the issues discussed.




556                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 557
Pedoman Kerja Risk Management                                Work Guidelines for the Risk Management
Committe                                                     Committee

Risk Management Committe dalam menjalankan tugas             The Risk Management Committee in carrying out its
dan tanggung jawabnya mengacu pada Peraturan                 duties and responsibilities refers to Regulation of the
Direksi Nomor 134 Tahun 20Kebijakan tersebut                 Board of Directors No. 134 of 2019 concerning the Risk
mengatur beberapa hal terkait dengan wewenang,               Management Committee. The policy regulates several
tugas, tanggung jawab, susunan keanggotaan dan               matters related to the authority, duties, responsibilities,
tata cara rapat Komite Manajemen Risiko                      composition of membership and procedures for
                                                             meeting the Risk Management Committee.


Tugas dan Tanggung Jawab Risk                                Duties and Responsibilities of the Risk
Management Committe                                          Management Committee

1.   Menetapkan kerangka kerja dan metodologi                1.   Establish a risk management framework and
     manajemen risiko untuk melakukan identifikasi,               methodology for identifying, measuring and
     pengukuran dan mitigasi risiko dan contingency               mitigating risks, and contingency plans;
     plan;
2.   Memantau profil risiko dan pengelolaan seluruh          2. Monitoring the risk profile and management of
     risiko dalam rangka menetapkan risk appetite,risk          all risks in order to establish an integrated risk
     limit dan strategi pengelolaan risiko yang                 appetite, risk limits and risk management strategy;
     terintegrasi;
3.   Melakukan penyempurnaan penerapan manajemen             3. Make improvements to the implementation of
     risiko secara berkala maupun insidental sebagai            risk management periodically or incidentally as
     tindak lanjut adanya perubahan kondisi internal            a followup to changes in internal and external
     dan eksternal yang memepengaruhi risiko di                 conditions that affect the Company’s risk profile;
     Perusahaan Anak;
4.   Membahas dan menetapkan hal-hal strategis dalam         4. Discuss and determine strategic matters within
     lingkup manajemen risiko termasuk manajemen                the scope of risk management including risk
     risiko di Perusahaan Anak;                                 management in Subsidiaries;
5.   Menetapkan hal-hal yang terkait dengan keputusan        5. Determine matters related to business decisions
     bisnis yang memiliki kondisi khusus (irregularities);      that have special conditions (irregularities);
6.   Mendelegasikan kewenangan kepada pejabat yang           6. Delegating authority to appointed officials to carry
     ditunjuk untuk melaksanakan hal-hal yang bersifat          out operational matters.
     operasional.


Tugas dan Tanggung Jawab Sekretaris Risk                     Duties and Responsibilities of the Secretary to
Management Commitee                                          the Risk Management Committee

1.   Mempersiapkan agenda rapat dan pelaksanaan              1. Prepare the meeting agenda and conduct the
     rapat;                                                     meeting;
2.   Mempersiapkan dan mendistribusikan materi               2. Prepare and distribute meeting materials;
     rapat;
3.   Mengkoordinasikan kehadiran peserta rapat;              3. Coordinate the attendance of meeting participants;
4.   Membuat Risalah Rapat Risk Management                   4. Prepare Minutes of Meetings of the Risk
     Committee;                                                 Management Committee;
5.   Menyampaikan Risalah Rapat Risk Management              5. Submit Minutes of Meeting of the Risk Management
     Commitee kepada seluruh anggota;                           Committee to all members;
6.   Memonitor tindak lanjut keputusa Rapat Risk             6. Monitor the follow-up to decisions at Risk
     Management Committe oleh Unit Kerja Terkait;               Management Committee Meetings by the Related
                                                                Work Units;
7.   Mendokumentasikan dan melaporkan hasil tindak           7. Document and report follow-up results at the next
     lanjut pada rapat Risk Management Committee                Risk Management Committee meeting;
     berikutnya;




PT Pegadaian | 2023 Annual Report                                                                                  557
Page 558
Tata Kelola Perusahaan
Corporate Governance




8. Mempersiapkan    materi   rapat   yang   akan             8. Prepare meeting materials to be presented at
   disampaikan pada Rapat Komite Manajemen Risiko               the Risk Management Committee Meeting of the
   Dewan Komisaris                                              Board of Commissioners.


Laporan Pelaksanaan Kegiatan Risk                            Report on the Implementation of Risk
Management Committee                                         Management Committee Activities

Selama tahun 2023, Risk Management Committee                 During 2023, the Risk Management Committee has
telah menjalankan tugas dan fungsinya, sebagai               carried out its duties and functions, as follows:
berikut:


a. Memberikan Laporan hasil pemantauan profil                a. Provide report on the results of risk profile
   risiko secara triwulanan;                                    monitoring on a quarterly basis;
b. Memberikan Laporan Penerapan Fungsi Kepatuhan             b. Provide monthly report on the implementation of
   dan Penerapan Program Anti Pencucian Uang,                   compliance functions and the implementation of
   Pencegahan Pendanaan Terorisme, Pencegahan                   anti-money laundering program, preventing the
   Pendanaan Proliferasi Senjata Pemusnah Massal                financing of terrorism, preventing the financing of
   (APU, PPT, dan PPPSPM) secara bulanan                        the proliferation of weapons of mass destruction
                                                                (APU, PPT and PPPSPM).
c. Menyusun Standar operasional prosedur (SOP);              c. Prepare standard operating procedures (SOP);
d. Melakuka tanggapan terhadap laporan manajemen             d. Responding to management report on company
   tentang kinerja perusahaan secara triwulanan dan             performance on a quarterly and annual basis;
   tahunan;
e. Tugas-tugas lain sesuai dengan penugasan Dewan            e. Other duties in accordance with the assignment
   Komisaris sesuai dengan bidang tugas Komite                  of the Board of Commissioners in accordance with
   Pemantau Risiko, antara lain terkait:                        the Risk Monitoring Committee’s field of duties,
                                                                include:
f.    Dalam rangka pelaksanaan tugas membantu                f. In order to carry out its duties to assist the Board
      tugas Dewan Komisaris untuk mendapatkan                   of Commissioners in obtaining information,
      informasi, klarifikasi dan gambaran atas kemajuan/        clarification and description of progress/
      perkembangan serta permasalahan yang dihadapi             developments as well as problems faced by
      Wilayah dan Cabang/Unit, Komite Pemantau                  Regions and Branches/Units, the Monitoring
                                                                Committee


Komite Tanggung Jawab Sosial dan                             Social and Environmental Responsibility
Lingkungan                                                   Committee

Komite Tanggung Jawab Sosial dan Lingkungan                  The Social and Environmental Responsibility
(TJSL) berkedudukan di Kantor Pusat bersifat non             Committee (TJSL) is located at the Head Office
struktural, yang berfungsi untuk membantu Direksi            and is non-structural, whose function is to assist
dalam menjalankan perannya atas dampak dari                  the Board of Directors in carrying out role on the
keputusan dan aktivitas operasional perusahaan               impact of the company’s operational decisions and
terhadap     masyarakat   dan    lingkungan  yang            activities on society and the environment with the
bertujuan berkontribusi pada tujuan pembangunan              aim of contributing to sustainable development goals
berkelanjutan/Sustainable Development Goals (TPB/            (TPB). /SDGs). In line with Regulationof the Board
SDGs). Sejalan dengan Peraturan Direksi No. 69               of Directors No. 69 of 2022 dated October 31, 2022,
tahun 2022 tanggal 31 Oktober 2022, Struktur dan             the TJSL Committee Structure and Membership is as
Keanggotaan Komite TJSL adalah sebagai berikut:              follows


                  Jabatan                                              Diisi oleh
     No
                  Position                                             Served by
          Ketua                  Direktur Utama
 1
          Chairman               President Director
          Wakil Ketua            Direktur Jaringan, Operasi, dan Penjualan
 2
          Substitute Head        Director of Network, Operations and Sales




558                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 559
                  Jabatan                                                  Diisi oleh
     No
                  Position                                                 Served by
                                    1. Direktur Utama
                                    2. Direktur Pemasaran dan Pengembangan Produk
                                    3. Direktur Jaringan, Operasi, dan Penjualan
                                    4. Direktur Keuangan dan Manajemen Resiko
                                    5. Direktur Human Capital, Legal & Compliance
                                    6. Direktur Teknologi Informasi dan Digital
                                    7. Direktur Umum
                                    8. Kepala Manajemen Risiko
          Anggota (Voting           9. Kepala Transformation Office
          Member)                   10. Kepala Satuan Pengawasan Intern
 3
          Member (Voting            1. President Director
          Member)                   2. Director of Marketing and Product Development
                                    3. Director of Network, Operations and Sales
                                    4. Director of Finance and Risk Management
                                    5. Director of Human Capital, Legal & Compliance
                                    6. Director of Information and Digital Technology
                                    7. Director of General Affairs
                                    8. Head of Risk Management
                                    9. Head of Transformation Office
                                    10. Head of Internal Audit Unit
          Sekretaris                Kepala Divisi Corporate Social Responsibility
 4
          Secretary                 Head of Corporate Social Responsibility Division
                                    1. Pemimpin Unit Kerja satu tingkat dibawah Direksi (Kelompok Jabatan Senior
                                       Manajemen) yang memimpin satuan kerja bisnis dan Satuan Kerja Business Support.
                                    2. Kehadiran Pemimpin Unit Kerja sebagaimana dimaksud huruf a disesuaikan dengan
          Anggota (Tidak Memiliki
                                       permasalahan yang dibahas dalam Komite TJSL
          Hak Suara)
 5                                  3. Work Unit Leader is one level below the Board of Directors (Senior Management
          Member (Not Having
                                       Position Group) who leads the business work unit and the Business Support Work
          Voting Right)
                                       Unit.
                                    4. The presence of the Work Unit Leader as referred to in letter a is adjusted to the
                                       issues discussed in the TJSL Committee


Pedoman Kerja Komite TJSL                                        TJSL Committee Work Guidelines

Komite TJSL dalam menjalankan tugas dan tanggung                 The TJSL Committee in carrying out its duties and
jawabnya mengacu pada Peraturan Direksi No. 69 tahun             responsibilities refers to Regulation of the Board of
2022 tanggal 31 Oktober 2022. Kebijakan tersebut                 Directors No. 69 of 2022 dated October 31, 2022.
mengatur beberapa hal terkait dengan wewenang,                   This policy regulates several matters related to the
tugas, tanggung jawab, susunan keanggotaan dan                   authorities, duties, responsibilities, membership
tata cara rapat Komite TJSL.                                     composition and meeting procedures of the TJSL
                                                                 Committee.


Wewenang, Tugas dan Tanggung Jawab                               Authorities, Duties and Responsibilities of the
Komite TJSL                                                      TJSL Committee

1. Wewenang komite TJSL adalah memutuskan                        1.   The authority of the TJSL committee is to decide
   dan menetapkan kebijakan strategis pelaksanaan                     and establish strategic policies for implementing
   Tanggung    Jawab     Sosial  dan    Lingkungan                    Corporate Social and Environmental Responsibility.
   Perusahaan.
2. Tugas dan Tanggung Jawab Komite TJSL                          2. Duties and Responsibilities of the TJSL Committee
   a. Memberikan arahan strategis mengenai rencana                  a. Provide strategic direction regarding the work
      kerja dan anggaran Tanggung Jawab Sosial                         plan and budget for Corporate Social and
      dan Lingkungan Perusahaan sesuai dengan                          Environmental Responsibility in accordance
      bidang masing-masing dan fungsi subjek inti                      with the respective fields and core subject
      (Core Subject) yang tercantum dalam lampiran                     functions (Core Subject) listed in the attachment
      peraturan direksi.                                               to the Board of Directors’ regulation.




PT Pegadaian | 2023 Annual Report                                                                                       559
Page 560
Tata Kelola Perusahaan
Corporate Governance




     b. Melaksanakan monitoring dan mengevaluasi               b. Carrying out monitoring and evaluating the
        kinerja pelaksanaan program TJSL Perusahaan.              performance of the Company’s TJSL program
                                                                  implementation.
     c. Memberikan saran, solusi dan kebijakan atas            c. c. Providing suggestions, solutions and policies
        permasalahan yang timbul dan dihadapi dalam               for problems that arise and encountered in
        pelaksanaan program TJSL.                                 implementing the TJSL program.
     d. Memberikan       arahan    pelaksana  dalam            d. Provide implementing direction in implementing
        melaksanakan program TJSL yang terintegrasi               TJSL programs that are integrated in business
        dalam proposal bisnis untuk keberlanjutan                 proposals for company sustainability.
        perusahaan.
     e. Menentukan arah dan kebijakan TJSL di                  e. Determine the direction and policy of TJSL
        lingkungan PT Pegadaian sesuai dengan                     within PT Pegadaian in accordance with the
        Visi,Misi dan Tujuan Perusahaan.                          Company’s Vision, Mission and Goals.
     f. Melakukan      pengawasan,pemantauan,   dan            f. Carry out supervision, monitoring and
        evaluasi terhadap keberhasilan program-                   evaluation of the success of TJSL programs to
        program TJSL untuk mendukung keberlanjutan                support the Company’s sustainability.
        Perusahaan.


Laporan Pelaksanaan Kegiatan Komite TJSL                   Report on the Implementation of TJSL
                                                           Committee Activities

Selama tahun 2023, Komite TJSL telah menjalankan           During 2023, the TJSL Committee has carried out its
tugas dan fungsinya, sebagai berikut:                      duties and functions, as follows:


           Tanggal Pelaksanaan
 No                                                                      Agenda
           Implementation Date
       21 Februari 2023           Pembahasan program The Gade Preneur
 1
       February 21, 2023          Discussion of The Gade Preneur program
       15 Mei 2023                Pembahasan Penyaluran Divisi TJSL
 2
       May 15, 2023               Discussion of TJSL Division Distribution
       25 Juli 2023               Permohonan keputusan kontribusi pembangunan Masjid Ar-Rayyan
 3
       July 25, 2023              Request for decision to contribute to the construction of the Ar-Rayyan Mosque
       5 September 2023           Kerjasama program pendanaan UMK yang dilaksanakan secara syariah
 4
       September 5, 2023          Collaboration on MSE funding programs implemented according to sharia
       21 November 2023           Rencana aksi keuangan berkelanjutan
 5
       November 21, 2023          Sustainable financial action plan


Komite Transformasi                                        Transformation Committee

Dalam rangka pelaporan kinerja program dan produk          In order to report on the performance of transformation
transformasi baik yang sudah diimplementasikan             programs and products, both those that have been
maupun yang sedang berjalan serta percepatan               implemented and are currently underway, as well as
permohonan arahan dan keputusan Direksi / Komite,          accelerating requests for direction and decisions from
maka dibutuhkan suatu wadah secara khusus                  the Board of Directors/Committees, a forum is needed
membahas progress transformasi. Oleh karena itu,           that specifically discusses transformation progress.
oleh karena itu wadah ini dibentuk dalam suatu Komite      Therefore, this forum was formed in a Transformation
Transformasi yang beranggotakan Direktur Utama,            Committee consisting of the President Director, Board
Dewan Direksi, dan Divisi atau unit kerja terkait.         of Directors, and related Divisions or work units.


Pedoman Komite                                             Committee Guidelines

Komite Transformasi dalam menjalankan tugas dan            In carrying out its duties and responsibilities, the
tanggung jawabnya mengacu pada Peraturan Direksi           Transformation Committee refers to Regulation of
No. 53 tahun 2022. Kebijakan tersebut mengatur             the Board of Directors No. 53 of 2022. This policy
beberapa hal terkait dengan wewenang, tugas,               regulates several matters related to the authorities,




560                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 561
tanggung jawab, susunan keanggotaan dan tata cara               duties, responsibilities, membership composition and
rapat Komite Transformasi.                                      meeting procedures of the Transformation Committee.


                                                   Susunan Keanggotaan
                                                  Membership Composition

                       Jabatan                                               Diisi oleh
     No
                       Position                                              Served by
          Ketua                         Direktur Utama
 1
          Chairman                      President Director
          Wakil Ketua                   Direktur Teknologi Informasi dan Digital
 2
          Substitute Head               Director of Information Technology and Digital
                                        1. Direktur Utama
                                        2. Direktur Pemasaran dan Pengembangan Produk
                                        3. Direktur Jaringan, Operasi, dan Penjualan
                                        4. Direktur Keuangan dan Manajemen Resiko
                                        5. Direktur Human Capital, Legal & Compliance
                                        6. Direktur Teknologi Informasi dan Digital
                                        7. Direktur Umum
                                        8. SEVP Transformation Office
                                        9. SEVP Manajemen Risiko
          Anggota (Voting Member)       10. Kepala Satuan Pengawasan Intern
 3
          Member (Voting Member)        1. President Director
                                        2. Director of Marketing and Product Development
                                        3. Director of Network, Operations and Sales
                                        4. Director of Finance and Risk Management
                                        5. Director of Human Capital, Legal & Compliance
                                        6. Director of Information Technology and Digital
                                        7. Director of General Affairs
                                        8. SEVP Transformation Office
                                        9. SEVP Risk Management
                                        10. Head of Internal Audit Unit
          Sekretaris                    Kepala Divisi PMO & Manajemen Perubahan
 4
          Secretary                     Head of PMO and Change Management Division
                                        1. Pemimpin Unit Kerja satu tingkat dibawah Direksi (Kelompok Jabatan Senior
                                           Manajemen) yang memimpin satuan kerja bisnis dan Satuan Kerja Business
                                           Support.
          Anggota (Tidak Memiliki Hak   2. Kehadiran pejabat satu tingkat di bawah Direksi dalam Rapat Komite
          Suara)                           Transformasi disesuaikan dengan permasalahan yang dibahas
 5
          Member (Not Having Voting     1. Work Unit Leader is one level below the Board of Directors (Senior Management
          Rights)                          Position Group) who leads the business work unit and the Business Support Work
                                           Unit.
                                        2. The presence of officials one level below the Board of Directors at Transformation
                                           Committee Meetings is adjusted to the issues being discussed



Wewenang Komite                                                 Committee Authorities

Wewenang Komite Transformasi adalah memutuskan                  The authority of the Transformation Committee is
dan menetapkan kebijakan pelaksanaan inisiatif                  to decide and establish policies for implementing
transformasi yang berupa inisiatif strategis maupun             transformation initiatives in the form of strategic
non inisiatif strategis termasuk penambahan dan                 initiatives and non-strategic initiatives including the
penghentian inisiatif transformasi.                             addition and termination of transformation initiatives.


Tugas dan Tanggung Jawab                                        Duties and Responsibilities

1. Menentukan prioritas dan melakukan penilaian                 1. Determine priorities and carry out risk assessment
   risiko terhadap pelaksanaan proyek/program/                     on the implementation of projects / programs /
   inisiasi yang berkaitan dengan agenda transformasi.             initiatives related to the transformation agenda.
2. Mengevaluasi dan memutuskan usulan proyek                    2. Evaluate and decide on proposed program
   program/inisiasi transformasi.                                  projects / transformation initiatives.




PT Pegadaian | 2023 Annual Report                                                                                         561
Page 562
Tata Kelola Perusahaan
Corporate Governance




3. Mengevaluasi kinerja atas realisasi proyek/               3. Evaluate performance on the realization of
   program/inisiasi transformasi.                               projects/programs/transformation initiatives.
4. Memutuskan tindak lanjut dan Langkah strategis            4. Decide on follow-up and strategic steps for
   atas proyek/program/inisiasi transformasi yang               transformation projects/programs/initiations that
   kurang berjalan dengan baik dalam mencapai                   are not going well in achieving company targets
   target perusahaan dan tidak selaras dengan                   and are not in line with business needs.
   kebutuhan bisnis.
5. Melaporkan hasil kinerja, isu, dan progress proyek/       5. Report performance results, issues and progress
   program/inisiasi transformasi.                               of projects / programs / transformation initiatives.
6. Memastikan       pelaksanaan       proyek/program/        6. Ensure that the implementation of projects /
   inisiasi sejalan dengan regulasi yang berlaku di             programs / initiatives is in line with applicable
   perusahaan.                                                  regulations in the company.
7. Melakukan pemantauan terhadap pelaksanaan                 7. Monitor the implementation of projects/programs/
   proyek/program /inisiasi transformasi.                       transformation initiation.
8. Memberikan saran, solusi dan kebijakan atas               8. Provide suggestions, solutions and policies
   permasalahan yang timbul dan dihadapi dalam                  for problems that arise and encountered in
   pelaksanaan proyek/program/inisiasi transformasi.            implementing projects / programs / transformation
                                                                initiatives.


Laporan Pelaksanaan Kegiatan Komite                          Report on the Implementation of
Transformasi                                                 Transformation Committee Activities

Berdasarkan Laporan Komite Transformasi tahun 2023           Based on the 2023 Transformation Committee Report
yang disampaikan kepada Direksi, Komite Transformasi         submitted to the Board of Directors, the Transformation
telah melakukan kegiatan-kegiatan berikut:                   Committee has carried out the following activities:


           Target Pelaksanaan
 No                                                                       Agenda
          Implementation Date
                                   1.   Highlight Komite Transformasi.
                                   2.   Summary Flagship Initiatives.
      4 Juli 2023                  3.   Rekomendasi dan keputusan.
 1
      July 4, 2023                 1.   Highlights of the Transformation Committee.
                                   2.   Summary Flagship Initiatives.
                                   3.   Recommendations and decisions.
                                   1.   Penjelasan keseluruhan progress eksekusi Transformation 2.0 dan Bullion
                                        Services.
                                   2.   Penyelarasan rencana kedepan mengenai implementasi Transformation 2.0 dan
                                        Bullion Services.
      20 November 2023             3.   Pengambilan keputusan oleh stakeholder.
 2
      November 20, 2023            1.   Explanation of the overall progress of Transformation 2.0 and Bullion Services
                                        execution.
                                   2.   Alignment of future plans regarding the implementation of Transformation 2.0
                                        and Bullion Services.
                                   3.   Decision making by stakeholders.


Sekretaris Perusahaan                                        Corporate Secretary

Sekretaris Perusahaan merupakan organ pendukung              Corporate Secretary is a supporting organ of the Board
Direksi   yang    bertanggung      jawab   terhadap          of Directors who is responsible for the formation of
pembentukan citra positif Perseroan serta kegiatan           a positive image of the Company and the delivery of
penyampaian informasi material Perseroan secara              Company material information in a timely and accurate
tepat waktu dan akurat kepada seluruh pemangku               manner to all stakeholders. The Corporate Secretary
kepentingan. Sekretaris Perseroan bertanggung jawab          is directly responsible to the Board of Directors and
secara langsung kepada Direksi dan berkoordinasi             coordinates with other Company organs such as the
dengan organ Perseroan lain seperti Dewan Komisaris          Board of Commissioners and Internal and external
dan Auditor Internal maupun eksternal.                       Auditors.




562                                                                              Laporan Tahunan 2023 | PT Pegadaian
Page 563
Dalam    rangka     Sekretaris   Perusahaan     dapat            In order for the Corporate Secretary to carry out its
menjalankan fungsinya dengan baik, maka Perseroan                functions properly, the Company establishes related
menetapkan kebijakan-kebijakan mengenai:                         policies regarding:
1. Penetapan kualifikasi khusus bagi Sekretaris                  1. Determination of special qualifications for the
   Perseroan yang relevan dengan fungsi yang                         Corporate Secretary that are relevant to the
   ditangani.                                                        functions handled.
2. Pemberian wewenang dan sumber daya yang                       2. Provision of adequate authority and resources for
   memadai bagi Sekretaris Perusahaan.                               the Corporate Secretary.
3. Evaluasi efektivitas kinerja Sekretaris Perusahaan            3. Periodic evaluation of the effectiveness of
   secara berkala dengan indikator-indikator kinerja                 the Corporate Secretary’s performance with
   yang ditetapkan berdasarkan fungsi yang diemban.                  performance indicators determined based on the
                                                                     functions carried out.


Pihak yang Mengangkat dan Memberhentikan                         Party Appointing and Dismissing Corporate
Sekretaris Perusahaan                                            Secretary

Pejabat   Sekretaris Perusahaan  diangkat   dan                  Corporate Secretary officers are appointed and
diberhentikan oleh Direktur Utama berdasarkan                    dismissed by the President Director based on the
mekanisme internal Perseroan dengan persetujuan                  Company’s internal mechanism with the approval of
Dewan Komisaris.                                                 the Board of Commissioners.


Pejabat Sekretaris Perusahaan dan Dasar                          Corporate Secretary Officer and Basis of
Pengangkatan                                                     Appointment

Saat ini Sekretaris Perusahaan dijabat oleh Yudi                 Currently, the position of Corporate Secretary is Yudi
Sadono yang diangkat berdasarkan Surat Keputusan                 Sadono who was appointed based on Decree of the
Direksi No. 781/KEP-DIR/2022 tanggal 10 Agustus                  Board of Directors No. 781/KEP-DIR/2022 dated
2022.                                                            August 10, 2022.


 Yudi Sadono
 Sekretaris Perusahaan
 Corporate Secretary
                          Warga negara Indonesia
 Data Pribadi             Usia 51 tahun
 Personal Data            Indonesian Citizen
                          Age of 51 year old

 Domisili                 DKI Jakarta, Indonesia
 Domicile

 Pendidikan               Sarjana Ekonomi jurusan Manajemen dari Universitas Mahasaraswati (2000)
 Education                Bachelor of Economics majoring in Management from Mahasaraswati University (2000)

                          •   Kepala Divisi Produk Emas (April 2022-Agustus 2022)
                          •   Kepala Divisi Jaringan dan Operasional ( December 2018-April 2022)
                          •   Pimpinan Wilayah Bandung (Desember 2016-Desember 2018)
                          •   Deputy Bisnis Kantor Area Makassar 2 (Maret 2015-Desember 2016)
                          •   Manajer SDM Kantor Wilayah Surabaya (April 2014-Maret 2015)
 Riwayat Profesi          •   Manager Bisnis Gadai Kantor Pusat (Januari-April 2014)
 Professional History     •   Head of Gold Products Division (April 2022 - August 2022)
                          •   Head of Network and Operations Division (December 2018 - April 2022)
                          •   Bandung Regional Leader (December 2016 - December 2018)
                          •   Deputy Business Makassar Area Office 2 (March 2015 - December 2016)
                          •   HR Manager Surabaya Regional Office (April 2014 - March 2015)
                          •   Head Office Pawn Business Manager (January - April 2014)

                          Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris dan Direksi dan Pemegang
 Hubungan Afiliasi        Saham Pengendali.
 Affiliate Relationship   Has no affiliation with members of the Board of Commissioners and Board of Directors as well as
                          Controlling Shareholders.




PT Pegadaian | 2023 Annual Report                                                                                           563
Page 564
Tata Kelola Perusahaan
Corporate Governance




Pedoman Kerja Sekretaris Perusahaan                      Corporate Secretary Work Guidelines

Sekretaris Perusahaan telah memiliki pedoman kerja       The Corporate Secretary has work guidelines that refer
yang merujuk pada Pedoman Tata Kelola Perusahaan         to the Corporate Governance Guidelines and Board
serta Board Manual Dewan Komisaris dan Direksi.          Manuals for the Board of Commissioners and Board of
Dalam kedua pedoman tersebut, pedoman kerja              Directors. In these two guidelines, the work guidelines
Sekretaris Perseroan telah diatur secara jelas.          for the Corporate Secretary are clearly regulated.


Fungsi dan Tugas Sekretaris Perusahaan                   Functions and Duties of the Corporate
                                                         Secretary

Uraian fungsi dan tugas Sekretaris Perusahaan tertuang   The description of the functions and duties of the
dalam Peraturan Direksi No. 27 Tahun 2018 tanggal 7      Corporate Secretary is contained in the Regulation
Desember 2018 tentang Struktur Organisasi dan Tata       of the Board of Directors No. 27 of 2018 December
Kerja Kantor Pusat, di mana Sekretaris Perusahaan        7, 2018 concerning the Organizational Structure and
mempunyai       fungsi    melakukan      perencanaan,    Work Procedure of the Head Office, in which the
penyelenggaraan, monitoring, pengawasan, evaluasi        Corporate Secretary has the function of planning,
atas seluruh kegiatan hubungan masyarakat, protokoler    organizing, monitoring, supervising, evaluating all
serta hubungan investor dan pemegang saham sesuai        community relations activities, protocols as well as
dengan kebijakan/ ketentuan yang telah ditetapkan.       investor and shareholder relations in accordance with
                                                         policies/provisions which have been set.


Tugas Sekretaris Perusahaan antara lain:                 The duties of the Corporate Secretary include:
1. Memastikan     bahwa     bidang     yang   menjadi    1. Ensure that the area of responsibility has an annual
   tanggungjawabnya telah memiliki rencana kerja             work plan that is guided by the Company’s RJP
   tahunan yang berpedoman pada RJP Perseroan                or other provisions determined by the Board of
   atau ketentuan lain yang telah ditetapkan Direksi.        Directors.
2. Memastikan tersusunnya kebijakan di bidang            2. Ensuring the formulation of policies in the field of
   Sekretariat Perseroan.                                    the Company Secretariat.
3. Meyakini/memastikan bahwa pengelolaan bidang          3. Convince/ensure that the management of the field
   yang menjadi tanggung jawabnya telah dilaksanakan         for which he is responsible has been carried out in
   sesuai dengan yang ditetapkan Perseroan.                  accordance with what has been stipulated by the
                                                             Company.
4. Memastikan terselenggara dan terkendalinya            4. Ensuring the implementation and control of the
   pelaksanaan program di bidang Humas, Hubungan             implementation of programs in the fields of Public
   Investor, dan bidang protokoler Kantor Pusat.             Relations, Investor Relations, and Head Office
                                                             protocol areas.
5. Memastikan bahwa target kerja Sekretariat             5. Ensuring that the work targets of the Company
   Perseroan yang telah ditetapkan dapat tercapai            Secretariat that have been set can be achieved by
   dengan oleh seluruh unit kerja operasional.               all operational work units.
6. Memastikan terselenggaranya Rapat Direksi, Rapat      6. Ensuring the holding of Board of Directors
   Direksi dengan Dewan Komisaris dan Rapat Umum             Meetings, Board of Directors Meetings with the
   Pemegang Saham.                                           Board of Commissioners and General Meeting of
                                                             Shareholders.
7.  Melakukan koordinasi dan membina hubungan kerja      7. Coordinating and fostering good working
    yang baik antar organ Perseroan (RUPS, Komisaris,        relationships between the Company’s organs
    dan Direksi).                                            (GMS, Commissioners and Board of Directors).
8. Mengkoordinasikan pelaksanaan tugas pekerjaan         8. Coordinate the implementation of subordinate
    bawahan.                                                 work tasks.
9. Membimbing bawahan dalam rangka pembinaan             9. Guiding subordinates in the context of employee
    karyawan.                                                development.
10. Menyusun        laporan      pertanggungjawaban      10. Prepare      accountability   reports     on    the
    pelaksanaan tugas pekerjaan.                             implementation of work assignments.
11. Menjadi juru bicara Perseroan baik internal dan      11. Become a spokesperson for the Company both
    eksternal.                                               internally and externally.




564                                                                        Laporan Tahunan 2023 | PT Pegadaian
Page 565
Struktur Organ Sekretaris Perusahaan                         Corporate Secretary Organ Structure

Sekretaris Perusahaan bertanggung jawab langsung             The Corporate Secretary is directly responsible to
kepada Direktur Utama sesuai dengan Peraturan                the President Director in accordance with Board of
Direksi No. 27 Tahun 2018 tanggal 7 Desember 2018            Directors’ Regulation No. 27 of 2018 dated December
tentang Struktur Organisasi dan Tata Kerja Kantor            7 2018 concerning the Organizational Structure
Pusat. Terdapat beberapa fungsi pendukung Sekretaris         and Working Procedures of the Head Office. There
Perusahaan, yaitu Kepala Departemen Komunikasi               are several supporting functions for the Corporate
Perseroan, Kepala Departemen Protokoler, dan Kepala          Secretary, namely the Head of the Company’s
Departemen BOD Office yang khusus menangani                  Communication Department, the Head of the
Direksi.                                                     Protocol Department, and the Head of the BOD Office
                                                             Department which specifically handles the Board of
                                                             Directors.


                                    Struktur Organisasi Sekretaris Perusahaan
                                     Corporate Secretary Organizational Structure


                                         Direktur Utama
                                        President Director



                                     Sekretaris Perusahaan
                                      Corporate Secretary




                                                                     Departemen Komunikasi
        Departemen
                                    Departemen Protokoler                  Perusahaan
        BOD Office
                                     Protocoler Department           Corporate Communication
    BOD Office Department
                                                                           Department




Program Pengembangan Kompetensi                              Competency Development Program

Program pengembangan kompetensi merupakan                    The competency development program is part of the
bagian dari pengembangan talenta Sekretaris                  Corporate Secretary’s talent development, specifically
Perusahaan, khususnya untuk mengikuti perkembangan           to keep abreast of developments in issues surrounding
isu-isu seputar korporasi dan fungsi-fungsi di bawah         the corporation and the functions under the Corporate
Sekretaris Perusahaan. Tentang kegiatan peningkatan          Secretary. Regarding competency improvement
kompetensi yang diikuti Sekretaris Perusahaan di             activities that the Corporate Secretary participated in
sepanjang tahun 2023 dapat dilihat pada bab Profil           throughout 2023 can be seen in the Company Profile
Perusahaan.                                                  chapter.


Laporan Singkat Pelaksanaan Tugas dan                        Brief Report on the Implementation of
Tanggung Jawab Sekretaris Perusahaan                         Duties and Responsibilities of the Corporate
                                                             Secretary in 2023
Sepanjang tahun 2023, Sekretaris Perusahaan telah
melaksanakan tugas dan tanggung jawabnya sebagai             Throughout 2023, the Corporate Secretary has carried
berikut:                                                     out duties and responsibilities as follows:
1. Melakukan     perencanaan,    penyelenggaraan,            1. Carry out planning, implementation, monitoring,
   monitoring, pengawasan, evaluasi atas seluruh                supervision, evaluation of all public relations
   kegiatan hubungan masyarakat , protokoler sesuai             activities, protocols in accordance with established
   dengan kebijakan/ketentuan yang telah ditetapkan             policies/provisions




PT Pegadaian | 2023 Annual Report                                                                              565
Page 566
Tata Kelola Perusahaan
Corporate Governance




2. Membantu direksi/unit kerja (divisi) lain dalam        2. Assist directors/other work units (divisions) in
   membuat kajian, analisis dan pertimbangan atas            making studies, analyzes and considerations
   hal-hal yang bersifat strategis serta melakukan           on strategic matters as well as carrying out
   penugasan khusus lainnya yang diberikan oleh              other special assignments given by the Board
   Direksi, sebagai dasar untuk membuat keputusan            of Directors, as a basis for making Company
   Perusahaan.                                               decisions.


Evaluasi Pelaksanaan Tugas Sekretaris                     Evaluation of Corporate Secretary Duties
Perusahaan                                                Implementation

Indikator Pelaksanaan evaluasi pelaksanaan tugas          Implementation Indicators evaluate the implementation
Sekretaris Perusahaan berdasarkan pada tugas              of the Corporate Secretary’s duties based on the
dan tanggung jawab Sekretaris Perusahaan yang             duties and responsibilities of the Corporate Secretary
dituangkan dalam indikator penilaian kinerja Sekretaris   as outlined in the Corporate Secretary’s performance
Perusahaan    (Key   Performance      Indicators/KPI).    assessment indicators (Key Performance Indicators/
Realisasi pencapaian kinerja Sekretaris Perusahaan        KPI). The realization of the Corporate Secretary’s
tahun 2023 sebesar 102.69% dari target 100%.              performance in 2023 is 102.69% of the target of 100%.


Satuan Pengawasan Intern                                  Internal Audit Unit

Satuan Pengawasan Intern (SPI) merupakan bagian           The Internal Audit Unit (SPI) is part of internal control,
dari pengendalian internal, yang secara garis besar       which in general aims to help management realize
bertujuan membantu manajemen merealisasikan               its objectives/targets through adequacy checks and
objektif/sasarannya melalui pemeriksaan kecukupan         implementation of internal control, risk management
dan pelaksanaan proses pengendalian internal,             and corporate governance processes. SPI is in charge
manajemen risiko dan tata kelola perusahaan. SPI          and responsible for carrying out the oversight function
bertugas dan bertanggung jawab untuk menjalankan          in all internal business activities of the Company,
fungsi pengawasan pada semua kegiatan usaha               including planning, coordinating, implementing,
di internal Perseroan, termasuk merencanakan,             monitoring and evaluating all of the Company’s
mengkoordinasikan, menyelenggarakan, monitoring           internal control activities.
dan evaluasi atas seluruh kegiatan pengawasan intern
Perseroan.


Pihak yang Mengangkat dan Memberhentikan                  The Party Appointing and Dismissing the Head
Kepala Satuan Pengawasan Intern                           of the Internal Audit Unit

Kepala SPI diangkat dan diberhentikan oleh Direktur       The Head of the Internal Audit Unit is appointed and
Utama berdasarkan mekanisme internal Perseroan            dismissed by the President Director based on the
dengan persetujuan Dewan Komisaris.                       Company’s internal mechanism with the approval of
                                                          the Board of Commissioners.


Kepala Satuan Pengawasan Intern dan Dasar                 Head of Internal Audit Unit and Basis of
Pengangkatan                                              Appointment

Per Desember 2023, Kepala SPI Perseroan dijabat oleh      As of December 2023, the Head of SPI of the
Hermawan Aries Andi yang diangkat pada tanggal            Company is held by Hermawan Aries Andi who was
20 Desember 2022. Pengangkatan Hermawan Aries             appointed on December 20, 2022. The appointment
Andi sebagai Kepala SPI juga telah mendapatkan            of Hermawan Aries Andi as Head of SPI has also
persetujuan Dewan Komisaris sesuai dengan Surat           received approval from the Board of Commissioners
Dewan Komisaris No. S-53/DK.GD/12/2022 tanggal 21         in accordance with Board of Commissioners Letter
Desember 2022 tentang Persetujuan Dewan Komisaris         No. S-53/DK.GD/12/2022 dated December 21, 2022
atas Permohonan Persetujuan Kepala Satuan                 concerning Approval of the Board of Commissioners
Pengawasan Intern PT Pegadaian.                           for the Application for Approval of the Head of the
                                                          Internal Audit Unit of PT Pegadaian.




566                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 567
 Hermawan Aries Andi
 Kepala Satuan Pengawas Intern
 Head of Internal Audit Unit
                          Warga Negara Indonesia
 Data Pribadi             Usia 54 tahun
 Personal Data            Indonesian Citizen
                          Age of 54 year old

 Domisili                 DKI Jakarta, Indonesia
 Domicile

 Pendidikan               Sarjana Manajemen dari Universitas Brawijaya
 Education                Bachelor of Management from Brawijaya University

                          •   Certified Risk Professional (CRP)
 Sertifikasi
 Certification            •   Certified Qualified Internal Auditor (QIA)
                          •   Certified Forensic Auditor (CFrA)

                          •   PT Pegadaian sejak tahun 1995
                          •   Kepala Satuan Pengawasan Intern (2023)
                          •   Pemimpin Wilayah - Kantor Wilayah IV Balikpapan (2022)
                          •   Kepala Divisi Manajemen Risiko Operasi & Korporasi (2022)
                          •   Inspektur Pengembangan (2018)
                          •   Pemimpin Wilayah - Kantor Wilayah XII Surabaya (2017)
                          •   Pemimpin Wilayah - Kantor Wilayah VII Denpasar (2015)
                          •   Pemimpin Wilayah - Kantor Wilayah VIII Jakarta 1 (2014)
                          •   Inspektur Wilayah - Kantor Wilayah VIII Jakarta 1 (2012)
                          •   Pemimpin Wilayah - Kantor Wilayah XI Semarang (2011)
                          •   Inspektur Wilayah - Kantor Wilayah XII Surabaya (2011)
                          •   Inspektur Wilayah - Kantor Wilayah Padang (2009)
                          •   Pemimpin Cabang - Kantor Cabang Sudirman (2008)
                          •   Manajer - Kantor Wilayah XI Semarang (2008)
                          •   Manajer - Kantor Wilayah Yogyakarta (2006)
                          •   Pemeriksa Madya (2002)
                          •   Pemeriksa - Kantor Daerah XIV Kupang (1999)
 Riwayat Profesi
 Professional History     •   Pemeriksa Pembantu - Kantor Pemeriksaan Denpasar I (1995)
                          •   Head of Internal Audit Unit (2023)
                          •   Regional Leader - Regional Office IV Balikpapan (2022)
                          •   Head of Operations & Corporate Risk Management Division (2022)
                          •   Development Inspector (2018)
                          •   Regional Leader - Regional Office XII Surabaya (2017)
                          •   Regional Leader - Denpasar Regional Office VII (2015)
                          •   Regional Leader - Regional Office VIII Jakarta 1 (2014)
                          •   Regional Inspector - Regional Office VIII Jakarta 1 (2012)
                          •   Regional Leader - Semarang Region XI Office (2011)
                          •   Regional Inspector - Regional Office XII Surabaya (2011)
                          •   Regional Inspector - Padang Regional Office (2009)
                          •   Branch Manager - Sudirman Branch Office (2008)
                          •   Manager - Regional Office XI Semarang (2008)
                          •   Manager - Yogyakarta Regional Office (2006)
                          •   Associate Examiner (2002)
                          •   Inspector - XIV Kupang Regional Office (1999)
                          •   Assistant Inspector - Denpasar I Examination Office (1995)

                          Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris dan Direksi dan Pemegang
 Hubungan Afiliasi        Saham Pengendali.
 Affiliate Relationship   Has no affiliation with members of the Board of Commissioners and Board of Directors as well as
                          Controlling Shareholders.


Piagam Satuan Pengawasan Intern                                    Internal Audit Charter

SPI telah dilengkapi pedoman kerja sebagaimana yang                SPI has been equipped with work guidelines as stated
tertuang dalam Piagam Satuan Pengawasan Intern                     in the Internal Audit Unit Charter which is stipulated
yang ditetapkan melalui Peraturan Direksi No. 81 Tahun             in Regulation of the Board of Directors No. 81 of 2022
2022 tanggal 06 Desember 2022 yang merupakan                       dated December 6, 2022 which is a basic guide for SPI




PT Pegadaian | 2023 Annual Report                                                                                       567
Page 568
Tata Kelola Perusahaan
Corporate Governance




panduan dasar bagi SPI dalam menjalankan fungsi             in carrying out its functions and duties as independent
dan tugasnya sebagai internal audit yang independen         and objective internal audit, with the aim of increasing
dan objektif, dengan tujuan untuk meningkatkan              value (Value Added) and improving the Company’s
nilai (Value Added) dan memperbaiki operasional             operations through systematic approach, by evaluating
Perseroan melalui pendekatan yang sistematis, dengan        and improving effectiveness risk management,
cara mengevaluasi dan meningkatkan efektivitas              internal control, and Corporate Governance processes.
manajemen risiko, pengendalian internal, dan proses         The scope of the SPI Audit Charter includes, among
Tata Kelola Perusahaan. Cakupan Piagam Audit SPI            other things, the Vision and Mission, Objectives, Main
memuat antara lain terkait Visi dan Misi, Tujuan, Prinsip   Principles of Professional Practice of Internal Audit,
Pokok Praktik Profesional Audit Internal, Atribut           Attributes of Internal Auditors, Authority Structure
Auditor Internal, Struktur Wewenang dan Tugas Pokok         and Main Duties of SPI, Functions of the Head of
SPI, Fungsi Kepala SPI, Independensi dan Objektivitas,      SPI, Independence and Objectivity, Professionalism,
Profesionalisme, Kode Etik Auditor Internal, Jasa           Internal Auditor Code of Ethics, Assurance Services,
Asurans, Jasa Konsultansi, Hubungan SPI dengan Unit         Consultancy Services, SPI Relations with External
Kerja Pengendalian dan Auditor Eksternal, Hubungan          Control and Auditor Work Units, SPI Relations with
SPI dengan Otoritas Jasa Keuangan (OJK), Fungsi             the Financial Services Authority (OJK), SPI Functions
SPI dalam Kelompok Usaha, Penggunaan Jasa Pihak             in Business Groups, Use of External Party Services in
Eksternal dalam Pelaksanaan Audit Internal, Pelaporan,      Implementing Internal Audit, Reporting, and Quality
dan Program Penjaminan Mutu dan Perbaikan.                  Assurance and Improvement Programs.


Tugas Pokok Satuan Pengawasan Intern                        Main Duties of the Internal Audit Unit

Sesuai dengan Piagam Satuan Pengawasan Intern,              In accordance with the Internal Audit Unit Charter,
tugas pokok SPI paling sedikit meliputi:                    SPI’s main duties include at least:
1. Membantu tugas Direktur Utama dan atau Dewan             1. Assist the President Director and/or Board of
   Komisaris dalam melaksanakan pengawasan                      Commissioners in carrying out supervision by
   dengan cara menjabarkan secara operasional baik              operationally explaining planning, implementation
   perencanaan, pelaksanaan maupun pemantauan                   and monitoring of audit result.
   hasil audit.
2. Menyusun analisis dan penilaian di bidang bisnis,        2. Compile analyzes and assessments in the fields
   akuntansi, operasional dan kegiatan lain melalui            of business, accounting, operations and other
   audit di semua tingkatan unit kerja secara                  activities through audits at all levels of work units
   independen, objektif dan profesional serta                  independently, objectively and professionally as
   melakukan pemeriksaan khusus apabila diperlukan.            well as carrying out special inspections if necessary.
3. Mengidentifikasi segala kemungkinan untuk                3. Identify all possibilities to improve and increase the
   memperbaiki dan meningkatkan efisiensi dan                  efficiency and effectiveness of the use of resources
   efektivitas penggunaan sumber daya dan dana.                and funds.
4. Memberikan saran perbaikan dan informasi yang            4. Provide suggestions for improvements and
   objektif tentang kegiatan yang diaudit pada semua           objective information about audited activities at
   tingkatan manajemen.                                        all levels of management.
5. Menyusun standar pelaksanaan fungsi Audit                5. Develop standards for implementing the Internal
   Internal yang paling sedikit mencakup hal-hal yang          Audit function which at least cover the matters
   diatur dalam Standar Profesional Audit Intern               regulated in the Internal Audit Professional
   sebagai pedoman bagi Auditor Internal dalam                 Standards as guidelines for Internal Auditors in
   melaksanakan tugas.                                         carrying out their duties.
6. Menjadi Liaison Officer bagi pihak eksternal             6. Become a Liaison Officer for external parties to the
   Perusahaan dalam kaitannya dengan fungsi audit.             Company in relation to the audit function.




568                                                                            Laporan Tahunan 2023 | PT Pegadaian
Page 569
Struktur Organisasi dan Kedudukan Satuan                      Organizational Structure and Position of the
Pengawasan Intern dalam Struktur Perseroan                    Internal Audit Unit in the Company Structure

Berdasarkan Peraturan Direksi No. 39 Tahun 2023               Based on Regulation of the Board of Directors No.
tentang Struktur Organisasi Korporasi dan Peraturan           39 of 2023 concerning Corporate Organizational
Direksi No. 35 Tahun 2023 tentang Struktur Organisasi         Structure and Regulation of the Board of Directors No.
dan Tata Kerja (SOTK) Satuan Pengawasan Intern,               35 of 2023 concerning Organizational Structure and
struktur organisasi SPI di Perseroan dapat dilihat            Work Procedures (SOTK) of the Internal Audit Unit,
sebagai berikut:                                              the organizational structure of SPI in the Company can
                                                              be seen as follows:



                                                        RUPS
                                                        AGMS


                                                                                              Dewan Komisaris
                                                                                            Board of Commissioners

                                                    Direktur Utama
                                                   President Director




                                               Satuan Pengawasan Intern
                                                   Internal Audit Unit




     Inspektorat
   Pengembangan          Inspektorat Pusat       Inspektorat Wilayah 1     Inspektorat Wilayah 2       Inspektorat Wilayah 3
    Development         Central Inspectorate     Regional Inspectorate 1   Regional Inspectorate 2     Regional Inspectorate 3
     Inspectorate



Secara struktural organisasi SPI dipimpin oleh Kepala         Structurally, the Internal Audit Unit is led by the
SPI yang diangkat dan diberhentikan oleh Direksi              Head of the Internal Audit Unit who is appointed and
dengan persetujuan dari Dewan Komisaris, Sehingga             dismissed by the Board of Directors with the approval
kedudukan Kepala SPI berada langsung dibawah                  of the Board of Commissioners, so that the position
Direktur Utama. Kepala SPI bertanggung jawab kepada           of the Head of the Internal Audit Unit is directly
Direktur Utama dan dapat berkomunikasi langsung               under the President Director. The Head of the Internal
dengan Dewan Komisaris untuk menginformasikan                 Audit Unit is responsible to the President Director
berbagai hal yang berkaitan dengan hasil audit.               and can communicate directly with the Board of
Pemberian informasi tersebut harus dilaporkan kepada          Commissioners to inform various matters related to
Direktur Utama.                                               audit results. Provision of such information must be
                                                              reported to the President Director.


Komposisi Personel dan Pendidikan Satuan                      Composition of Personnel and Education of
Pengawasan Intern                                             the Internal Audit Unit

Di tahun 2023, SPI turut didukung oleh 379 personel           In 2023, SPI supported by 379 personnel consisting of
yang terdiri dari Inspektorat Pusat sebanyak 27               27 Central Inspectorate personnel and 352 Regional
personel dan Inspektorat Wilayah sebanyak 352                 Inspectorate personnel. Details of SPI personnel and
personel. Rincian personel SPI beserta riwayat                their educational history can be seen as follows:
pendidikannya dapat dilihat sebagai berikut:




PT Pegadaian | 2023 Annual Report                                                                                         569
Page 570
Tata Kelola Perusahaan
Corporate Governance




                                Komposisi dan Pendidikan Personel di Inspektorat Pusat
                             Composition and Education of Personnel in the Central Inspectorate

               Jabatan                               Jumlah                                 Riwayat Pendidikan
               Position                               Total                                  Education History
 Inspektur
                                                        1                                          S2 : 1
 Inspector
 Kepala Audit Internal                                                                             S2 : 2
                                                        4
 Head of Internal Audit                                                                            S1 : 2
 Ketua Tim                                                                                         S2 : 3
                                                        8
 Team Leader                                                                                       S1 : 5
                                                                                                   S2 : 2
 Auditor 1/2                                           13
                                                                                                   S1 : 11
 Administrator                                          1                                           S1 : 1
 Jumlah
                                                       27
 Total

                               Komposisi dan Pendidikan Personel di Inspektorat Wilayah
                             Composition and Education of Personnel in Regional Inspectorates

               Jabatan                               Jumlah                                Riwayat Pendidikan
               Position                               Total                                 Education History
 Inspektur                                                                                         S2 : 2
                                                        3
 Inspector                                                                                         S1 : 1
 Kepala Audit Internal                                                                             S2 : 4
                                                       12
 Head of Internal Audit                                                                            S1 : 8
 Ketua Tim                                                                                        S2 : 18
                                                       162
 Team Leader                                                                                      S1 : 144
                                                                                                  S2 : 10
 Auditor 1/2                                           161                                        S1 : 144
                                                                                                  D-III : 7
                                                                                                   S1 : 9
 Administrator                                         14                                         D-III : 2
                                                                                                  SMA : 3
 Jumlah
                                                       352
 Total



Sertifikasi Profesi                                               Professional Certification

Auditor Perseroan telah memiliki kualifikasi dan                  Auditors     have    adequate    qualifications  and
kompetensi yang memadai dalam melaksanakan                        competence in carrying out their functions and duties,
fungsi dan tugasnya, hal ini ditandai dengan sertifikasi          this is indicated by the certification held by most
yang dimiliki oleh sebagian besar auditor dan akan                auditors and will be followed by other auditors. The
diikuti oleh auditor lainnya. Sertifikasi yang telah              certifications owned by the Company’s auditors in
dimiliki oleh auditor Perseroan s.d. Tahun 2023 dapat             2023 are as follows:
dilihat sebagaimana tabel berikut.


                                Tabel Sertifikasi Profesi Auditor Perseroan s.d. Tahun 2023
                             Table of the Company’s Auditor Professional Certification for 2023

                                              Nama Sertifikasi                                           Jumlah Sertifikasi
 No
                                             Certification Name                                          Total Certification

  1    Qualified Internal Auditor (QIA)                                                                         144


  2    Certified Forensic Auditor (CFrA)                                                                        134


  3    Professional Internal Auditor (PIA)                                                                       131


  4    Auditor Ahli Teknologi Informasi                                                                          6




570                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 571
                                   Tabel Sertifikasi Profesi Auditor Perseroan s.d. Tahun 2023
                                Table of the Company’s Auditor Professional Certification for 2023

                                                Nama Sertifikasi                                          Jumlah Sertifikasi
     No
                                               Certification Name                                         Total Certification

     5    Certified Internal Audit Executive (CIAE)                                                               2


     6    Certified Risk Professional (CRP)                                                                        1


     7    Certified Hacking Forensic Investigator (CHFI)                                                           1


     8    Certified Ethical Hacker (CEH)                                                                           1


     9    Certified Governance, Risk Management and Compliance Professional (CGRCP)                                1



Perseroan berkomitmen untuk meningkatkan level                      The Company is committed to increasing the level of
sertifikasi profesi bagi karyawan SPI, baik bagi                    professional certification for SPI employees, both for
karyawan yang telah memiliki sertifikasi profesi                    employees who already have professional certification
maupun yang belum memiliki sertifikasi profesi. Selain              and those who do not. In addition, the mandatory
itu, atribut yang harus dimiliki oleh auditor internal              qualifications possessed by the Company’s internal
adalah sebagai berikut:                                             audit profession are as follows:


1. Atribut Profesional (Professional Attribute)                     1.   Professional Attribute
   a. Berpikir kritis dengan menggunakan nalar                           a. Think critically by using reason and logic in
       dan logika dalam mengevaluasi informasi dan                          evaluating information and recommendations.
       rekomendasi.
   b. Memiliki keahlian teknis (memahami proses                          b. Have technical expertise (understanding
       bisnis, sektor industri gadai dan sektor terkait                     business processes, pawn industry sector and
       lainnya serta teknologi).                                            other related sectors and technology).
   c. Berpegang teguh pada aturan yang berlaku.                          c. Stick to the applicable rules.
   d. Memiliki sense of risk (memprioritaskan                            d. Have a sense of risk (prioritize high risk areas).
       bidang-bidang yang berisiko tinggi).
2. Atribut Relasi (Relational Attribute)                            2. Relational Attribute
   a. Memiliki kemampuan berkomunikasi secara                          a. Have the ability to communicate effectively.
       efektif.
   b. Membangun dan menjaga hubungan kemitraan                         b. Building     and     maintaining     partnership
       dengan pihak yang diaudit.                                         relationships with audited parties.
3. Atribut Personal (Personal Attribute)                            3. Personal Attribute
   a. Ketahanan etis (integritas, berani, jujur,                       a. Ethical resilience (integrity, courage, honesty,
       akuntabilitas dan kepercayaan).                                    accountability and trust).
   b. Fokus pada hasil (manfaat atas kegiatan                          b. Focus on results (benefits of audit activities
       audit dalam meningkatkan produktivitas                             in increasing productivity or improvement,
       atau perbaikan, berorientasi pada bisnis dan                       business and stakeholder oriented).
       pemangku kepentingan).
   c. Berpikiran terbuka.                                                c. Open minded.
   d. Proaktif, antusias dan dinamis.                                    d. Proactive, enthusiastic and dynamic.
   e. Independen dan objektif.                                           e. Independent and objective.


Kode Etik Auditor                                                   Auditor Code of Ethics

Karyawan SPI Perseroan diwajibkan mematuhi Standar                  The Company’s SPI employees are required to comply
Profesi Auditor Internal dan Kode Etik Auditor Internal             with the Internal Auditor Professional Standards
yang dikeluarkan oleh Asosiasi Auditor Internal                     and the Internal Auditor Code of Ethics issued by
maupun internal Perusahaan, serta wajib menjaga                     the Association of Internal and Internal Auditors
kerahasiaan informasi dan/atau data Perseroan                       of the Company, and are required to maintain the
terkait dengan pelaksanaan tugas dan tanggung                       confidentiality of the Company’s information and/
jawab SPI kecuali diwajibkan berdasarkan peraturan                  or data related to the implementation of SPI’s duties



PT Pegadaian | 2023 Annual Report                                                                                           571
Page 572
Tata Kelola Perusahaan
Corporate Governance




perundangan-undangan atau penetapan/putusan                     and responsibilities unless required by statutory
pengadilan. Tata nilai yang dianut Auditor SPI yaitu            regulations or court decision/decision. The values
Integritas, Objektivitas, Kerahasiaan, dan Kompetensi,          adhered to by SPI Auditors are Integrity, Objectivity,
dengan uraian sebagai berikut:                                  Confidentiality and Competence, with the following
                                                                description:


1. Integritas                                                   1.   Integrity
   Auditor Internal harus bersikap jujur, membangun                  Internal Auditors must be honest, build trust
   kepercayaan yang menjadi dasar berpijak Auditor                   which is the basis for Internal Auditors to stand in
   Internal dalam melaksanakan tugas dan tanggung                    carrying out their duties and responsibilities.
   jawab.
2. Objektivitas                                                 2. Objectivity
   Auditor Internal melakukan penilaian yang seimbang              Internal Auditors carry out a balanced assessment
   atas segala hal yang relevan dan tidak terpengaruh              of all relevant matters and are not influenced
   (secara tidak semestinya) oleh kepentingan pribadi              (improperly) by personal interests or other
   atau pihak lain, dengan demikian Auditor Internal               parties, thus Internal Auditors must demonstrate
   harus menunjukkan objektivitas profesional pada                 professional objectivity at the highest level
   level tertinggi dalam memperoleh, mengevaluasi                  in obtaining, evaluating and communicating
   dan mengkomunikasikan informasi tentang objek                   information about the objects being tested.
   yang diuji.
3. Kerahasiaan                                                  3. Confidentiality
   Auditor Internal menghargai nilai dan kepemilikan               Internal Auditors respect the value and ownership
   informasi yang diperoleh dalam pelaksanaan tugas                of information obtained in the performance of
   dan tidak mengungkap informasi tersebut (tanpa                  their duties and do not disclose such information
   kewenangan yang sah), kecuali diwajibkan oleh                   (without legal authority), unless required by law
   hukum dan/atau profesi.                                         and/or the profession.
4. Kompetensi                                                   4. Competence
   Auditor Internal wajib menerapkan pengetahuan,                  Internal auditors are required to apply the
   kecakapan dan pengalaman yang diperlukan                        knowledge, skills and experience required to carry
   dalam melaksanakan tugas.                                       out their duties.


Program Pengembangan Kompetensi                                 Competency Development Program

Program pengembangan kompetensi merupakan                       The competency development program is part of
bagian dari pengembangan kapasitas Audit Internal               the capacity building for the Company’s Internal
Perseroan, khususnya untuk mengikuti perkembangan               Audit, particularly to keep abreast of developments
isu-isu seputar audit dan fungsi-fungsi di bawah SPI.           in audit issues and functions under SPI. Regarding
Tentang kegiatan peningkatan kompetensi yang diikuti            competency development activities that will be
Kepala SPI di sepanjang tahun 2023 dapat dilihat pada           attended by the Head of SPI throughout 2022 can be
bab Profil Perusahaan dalam Laporan Tahunan ini.                seen in the Company Profile chapter in this Annual
Berikut disampaikan pendidikan dan pelatihan yang               Report. The following is the education and training as
diikuti oleh karyawan SPI di Tahun 2023, meliputi:              well as certification that SPI employees will take part
                                                                in in 2023, including:


                                               Nama Program                                         Jumlah Peserta
     No
                                               Program Name                                         Total Participant
          Workshop Tata Cara Asesmen Efektivitas Pengendalian Intern dan Kinerja Satuan
          Pengawas Intern (SPI)/ Quality Assurance Review
     1                                                                                                     5
          Workshop on Procedures for Assessing the Effectiveness of Internal Control and
          Performance of the Internal Supervisory Unit (SPI)/ Quality Assurance Review
          Pelatihan Penerapan Sistem Manajemen Anti Penyuapan (SMAP)
     2                                                                                                     56
          Anti-Bribery Management System Implementation Training (SMAP)
          Pelatihan Brilliant Specialist Development Program (BSDP) Batch I
     3                                                                                                     13
          Brilliant Specialist Development Program (BSDP) Batch I Training
          Sertifikasi Qualified Internal Auditor (QIA)
     4                                                                                                     54
          Qualified Internal Auditor (QIA) Certification




572                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 573
                                               Nama Program                                              Jumlah Peserta
     No
                                               Program Name                                              Total Participant
           Sertifikasi Certified Forensic Auditor (CFrA)
     5                                                                                                          30
           Certified Forensic Auditor (CFrA) Certification
           Pelatihan Internal Audit Capability Model (IACM)
     6                                                                                                           2
           Internal Audit Capability Model (IACM) Training
           Konferensi Auditor Internal YPIA
     7                                                                                                          4
           YPIA Internal Auditor Conference
           Pelatihan Fraudulent Financial Statement Detection
     8                                                                                                          4
           Fraudulent Financial Statement Detection Training
           Pelatihan Audit Intelligence
     9                                                                                                           2
           Audit Intelligence Training
           Pelatihan Tingkat Komponen Dalam Negeri (TKDN)
     10                                                                                                         49
           Domestic Component Level Training (TKDN)
           Seminar Optimalisasi Tugas, Fungsi dan Kinerja Auditor SPI PT Pegadaian : Teknik
           Penyusunan Dokumen Audit dan Peran Auditor dalam Pembuktian Tindak Pidana
           Korupsi (Fraud)
     11                                                                                                         370
           Seminar on Optimizing Duties, Functions and Performance of SPI PT Pegadaian
           Auditors: Techniques for Preparing Audit Documents and the Role of Auditors in
           Proving Corruption Crimes (Fraud)
           E-Learning Modul IT Audit (Kompetensi Teknis)
     12                                                                                                         360
           E-Learning IT Audit Module (Technical Competency)
           Pelatihan Brilliant Specialist Development Program (BSDP) Batch II
     13                                                                                                         27
           Brilliant Specialist Development Program (BSDP) Batch II training
           Pelatihan Relative Valuation Method for Gold and Securities
     14                                                                                                         52
           Relative Valuation Method for Gold and Securities Training
           Pelatihan Web Application Penetration Testing
     15                                                                                                         4
           Web Application Penetration Testing Training



Kebijakan dan Pelaksanaan Rapat Satuan                            Policy and Implementation of Internal Audit
Pengawasan Intern                                                 Unit Meetings

Selama tahun 2023, SPI telah melaksanakan rapat                   During 2023, SPI has held 91 meetings, including:
sebanyak 91 kali rapat, meliputi:
a. Rapat Direksi sebanyak 59 kali                                 a. Board of Directors meetings 59 times
b. Rapat dengan Dewan Komisaris sebanyak 8 kali                   b. Meetings with the Board of Commissioners 8 times
c. Rapat dengan Komite Audit sebanyak 24 kali                     c. Meetings with the Audit Committee 24 times


Adapun rapat SPI dengan Direksi, Dewan Komisaris,                 The SPI meetings with the Board of Directors, Board
dan/atau Komite Audit sebagai berikut:                            of Commissioners and/or Audit Committee are as
                                                                  follows:


                Tanggal
              Pelaksanaan                            Agenda Rapat                                    Peserta Rapat
 No
            Implementation                           Meeting agenda                                Meeting participants
                  date
          03 Januari 2023       Rapat Direksi                                                 BOD dan BOM
 1
          January 03, 2023      Board of Directors Meeting                                    BOD and BOM
          13 Januari 2023       Pembahasan PKPT SPI Tahun 2023                                Komite Audit
 2
          January 13, 2023      Discussion of 2023 SPI PKPT                                   Audit Committee
          17 Januari 2023       Rapat Direksi                                                 BOD dan BOM
 3
          January 17, 2023      Board of Directors Meeting                                    BOD and BOM
                                Evaluasi Kinerja SPI Tahun 2021 - 2022 bersama Komite         Komite Audit,      Kepala SPI,
          17 Januari 2023       Audit                                                         Inspektur, Advisor
 4
          January 17, 2023      SPI Performance Evaluation 2021 - 2022 with the Audit         Audit Committee, Head of SPI,
                                Committee                                                     Inspector, Advisor




PT Pegadaian | 2023 Annual Report                                                                                            573
Page 574
Tata Kelola Perusahaan
Corporate Governance




            Tanggal
          Pelaksanaan                          Agenda Rapat                                  Peserta Rapat
 No
        Implementation                         Meeting agenda                              Meeting participants
              date
                          Pembahasan Kinerja Perusahaan s.d. Desember 2022 dan       Komite Audit,        Kepala SPI,
      18 Januari 2023     Rapat Laporan Bulan Desember 2022                          Inspektur, Advisor, KAI, Staf
 5
      January 18, 2023    Discussion of Company Performance until December 2022      Audit Committee, Head of SPI,
                          and Report Meeting for December 2022                       Inspector, Advisor, KAI, Staff
      24 Januari 2023     Rapat Direksi                                              BOD dan BOM
 6
      January 24, 2023    Board of Directors Meeting                                 BOD and BOM
                                                                                     Dewan Komisaris,       Kepala SPI,
                                                                                     Inspektur, Advisor, KAI, Auditor
      27 Januari 2023     Exit Meeting Audit Eksternal oleh Kantor Akuntan Publik
 7                                                                                   Board of Commissioners, Head
      January 27, 2023    Exit Meeting External Audit by Public Accounting Firm
                                                                                     of SPI, Inspector, Advisor, KAI,
                                                                                     Auditor
      31 Januari 2023     Rapat Direksi                                              BOD dan BOM
 8
      January 31, 2023    Board of Directors Meeting                                 BOD and BOM
                                                                                     Dewan Komisaris, Komite Audit,
                          Rapat Internal bersama Dewan Komisaris & Komite Audit      Kepala SPI, Inspektur, Advisor
      03 Februari 2023
 9                        Internal Meeting with the Board of Commissioners & Audit   Board of Commissioners,
      February 03, 2023
                          Committee                                                  Audit Committee, Head of SPI,
                                                                                     Inspector, Advisor
      07 Februari 2023    Rapat Direksi                                              BOD dan BOM
 10
      February 7, 2023    Board of Directors Meeting                                 BOD and BOM
      08 Februari 2023    Rapat Direksi                                              BOD dan BOM
 11
      February 8, 2023    Board of Directors Meeting                                 BOD and BOM
      15 Februari 2023    Rapat Direksi                                              BOD dan BOM
 12
      February 15, 2023   Board of Directors Meeting                                 BOD and BOM
                          Pembahasan Kinerja Perusahaan s.d. Januari 2023 dan        Komite     Audit,    Kepala    SPI,
      20 Februari 2023    Rapat Laporan Bulan Januari 2023                           Inspektur, Advisor, KAI, Staf
 13
      February 20, 2023   Discussion of Company Performance up to January 2023       Audit Committee, Head of SPI,
                          and Report Meeting for January 2023                        Inspector, Advisor, KAI, Staff
      17 Mei 2023         Rapat Direksi                                              BOD dan BOM
 14
      May 17, 2023        Board of Directors Meeting                                 BOD and BOM
                          Pembahasan Kinerja Perusahaan s.d. April 2023 dan Rapat    Komite     Audit,    Kepala    SPI,
      17 Mei 2023         Laporan Bulan April 2023                                   Inspektur, Advisor, KAI, Staf
 15
      May 17, 2023        Discussion of Company Performance until April 2023 and     Audit Committee, Head of SPI,
                          Report Meeting for April 2023                              Inspector, Advisor, KAI, Staff
      19 Mei 2023         Rapat Direksi                                              BOD dan BOM
 16
      May 19, 2023        Board of Directors Meeting                                 BOD and BOM
                                                                                     Komite     Audit,  Kepala     SPI,
      22 Mei 2023         Pembahasan Hal-hal Strategis SPI                           Inspektur, Advisor
 17
      May 22, 2023        Discussion of SPI's Strategic Matters                      Audit Committee, Head of SPI,
                                                                                     Inspector, Advisor
      23 Mei 2023         Rapat Direksi                                              BOD dan BOM
 18
      May 23, 2023        Board of Directors Meeting                                 BOD and BOM
      26 Mei 2023         Rapat Direksi                                              BOD dan BOM
 19
      May 26, 2023        Board of Directors Meeting                                 BOD and BOM
      29 Mei 2023         Rapat Direksi                                              BOD dan BOM
 20
      May 29, 2023        Board of Directors Meeting                                 BOD and BOM
                                                                                     Komite     Audit,    Kepala   SPI,
                                                                                     Inspektur, Advisor, Kepala Divisi
      30 Mei 2023         Pembahasan TOR Tahun Buku 2023                             Akuntansi
 21
      May 30, 2023        Discussion of TOR for Fiscal Year 2023                     Audit Committee, Head of SPI,
                                                                                     Inspector, Advisor, Head of
                                                                                     Accounting Division
      31 Mei 2023         Rapat Direksi                                              BOD dan BOM
 22
      May 31, 2023        Board of Directors Meeting                                 BOD and BOM
      06 Juni 2023        Rapat Direksi                                              BOD dan BOM
 23
      June 06, 2023       Board of Directors Meeting                                 BOD and BOM




574                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 575
            Tanggal
          Pelaksanaan                         Agenda Rapat                                  Peserta Rapat
 No
        Implementation                        Meeting agenda                              Meeting participants
              date
      13 Juni 2023        Rapat Direksi                                            BOD dan BOM
 24
      June 13, 2023       Board of Directors Meeting                               BOD and BOM
                          Pembahasan Kinerja Perusahaan s.d. Mei 2023 dan Rapat    Komite     Audit,    Kepala    SPI,
      20 Juni 2023        Laporan Bulan Mei 2023                                   Inspektur, Advisor, KAI, Staf
 25
      June 20, 2023       Discussion of Company Performance until May 2023 and     Audit Committee, Head of SPI,
                          Report Meeting for May 2023                              Inspector, Advisor, KAI, Staff
      27 Juni 2023        Rapat Direksi                                            BOD dan BOM
 26
      June 27, 2023       Board of Directors Meeting                               BOD and BOM
      11 Juli 2023        Rapat Direksi                                            BOD dan BOM
 27
      July 11, 2023       Board of Directors Meeting                               BOD and BOM
      14 Juli 2023        Rapat Direksi                                            BOD dan BOM
 28
      July 14, 2023       Board of Directors Meeting                               BOD and BOM
                                                                                   Komite     Audit,    Kepala    SPI,
      17 Juli 2023        Rapat Laporan Triwulan II 2023                           Inspektur, Advisor, KAI, Staf
 29
      July 17, 2023       Second Quarter Report Meeting 2023                       Audit Committee, Head of SPI,
                                                                                   Inspector, Advisor, KAI, Staff
      18 Juli 2023        Rapat Direksi                                            BOD dan BOM
 30
      July 18, 2023       Board of Directors Meeting                               BOD and BOM
                                                                                   Komite     Audit,    Kepala    SPI,
                                                                                   Inspektur, Advisor, KAI, Auditor,
      18 Juli 2023        Diskusi Pra Kick Off Audit KAP 2023                      KAP
 31
      July 18, 2023       Pre-KAP Audit Kick Off Discussion 2023                   Audit Committee, Head of SPI,
                                                                                   Inspector, Advisor, KAI, Auditor,
                                                                                   KAP
                                                                                   Komite, Kepala SPI, Inspektur,
      18 Juli 2023        Pembahasan Kinerja Perusahaan s.d. Juni 2023             Advisor, KAI, Staf
 32
      July 18, 2023       Discussion of Company Performance until June 2023        Committee, Head of SPI,
                                                                                   Inspector, Advisor, KAI, Staff
      25 Juli 2023        Rapat Direksi                                            BOD dan BOM
 33
      July 25, 2023       Board of Directors Meeting                               BOD and BOM
                                                                                   Dewan Komisaris, Komite Audit,
                                                                                   Kepala SPI, Inspektur, Advisor,
                                                                                   Kepala Divisi, Direktur, Perusahaan
                                                                                   Anak, KAI, Auditor, KAP
      28 Juli 2023        Kick Off Meeting Audit KAP 2023
 34                                                                                Board of Commissioners,
      July 28, 2023       2023 KAP Audit Kick Off Meeting
                                                                                   Audit Committee, Head of SPI,
                                                                                   Inspector, Advisor, Head of
                                                                                   Division, Director, Subsidiary
                                                                                   Company, KAI, Auditor, KAP
      02 Agustus 2023     Rapat Direksi                                            BOD dan BOM
 35
      August 2, 2023      Board of Directors Meeting                               BOD and BOM
      08 Agustus 2023     Rapat Direksi                                            BOD dan BOM
 36
      August 8, 2023      Board of Directors Meeting                               BOD and BOM
      15 Agustus 2023     Rapat Direksi                                            BOD dan BOM
 37
      August 15, 2023     Board of Directors Meeting                               BOD and BOM
                          Pembahasan Kinerja Perusahaan s.d. Juli 2023 dan Rapat   Komite     Audit,    Kepala    SPI,
      18 Agustus 2023     Laporan Bulan Juli 2023                                  Inspektur, Advisor, KAI, Staf
 38
      August 18, 2023     Discussion of Company Performance until July 2023 and    Audit Committee, Head of SPI,
                          Report Meeting for July 2023                             Inspector, Advisor, KAI, Staff
      22 Agustus 2023     Rapat Direksi                                            BOD dan BOM
 39
      August 22, 2023     Board of Directors Meeting                               BOD and BOM
      25 Agustus 2023     Rapat Direksi                                            BOD dan BOM
 40
      August 25, 2023     Board of Directors Meeting                               BOD and BOM
      29 Agustus 2023     Rapat Direksi                                            BOD dan BOM
 41
      August 29, 2023     Board of Directors Meeting                               BOD and BOM




PT Pegadaian | 2023 Annual Report                                                                                 575
Page 576
Tata Kelola Perusahaan
Corporate Governance




            Tanggal
          Pelaksanaan                          Agenda Rapat                                    Peserta Rapat
 No
        Implementation                         Meeting agenda                                Meeting participants
              date
                                                                                      Komite     Audit,    Kepala    SPI,
      01 September 2023    Exit Meeting Audit Eksternal oleh Kantor Akuntan Publik    Inspektur, Advisor, KAI, Auditor
 42
      September 01, 2023   Exit Meeting External Audit by Public Accounting Firm      Audit Committee, Head of SPI,
                                                                                      Inspector, Advisor, KAI, Auditor
      05 September 2023
                           Rapat Direksi                                              BOD dan BOM
 43   September 05,
                           Board of Directors Meeting                                 BOD and BOM
      2023
                           Rapat Bersama Dewan Komisaris Terkait Materi Belanja
                                                                                      Dewan Komisaris, BOD, Kepala SPI
      07 September 2023    Modal
 44                                                                                   Board of Commissioners, BOD,
      September 7, 2023    Joint Meeting with the Board of Commissioners Regarding
                                                                                      Head of SPI
                           Capital Expenditure Material
                           Pembahasan Permohonan Persetujuan Penghapusbukuan          Komite     Audit,  Kepala     SPI,
      08 September 2023    Piutang Bisnis Tahap II Tahun 2023                         Inspektur, Advisor
 45
      September 8, 2023    Discussion of the Application for Approval to Write Off    Audit Committee, Head of SPI,
                           Business Receivables Phase II in 2023                      Inspector, Advisor
                           Pembahasan Kinerja Perusahaan s.d. Agustus 2023 dan        Komite     Audit,    Kepala    SPI,
      15 September 2023    Rapat Laporan Bulan Agustus 2023                           Inspektur, Advisor, KAI, Staf
 46
      September 15, 2023   Discussion of Company Performance until August 2023        Audit Committee, Head of SPI,
                           and Report Meeting for August 2023                         Inspector, Advisor, KAI, Staff
      19 September 2023    Rapat Direksi                                              BOD dan BOM
 47
      September 19, 2023   Board of Directors Meeting                                 BOD and BOM
                           Rapat Koordinasi Direksi dan Dewan Komisaris PT
      29 September 2023                                                               Dewan Komisaris, BOD, Kepala SPI
                           Pegadaian Tahun 2023
 48   September 29,                                                                   Board of Commissioners, BOD,
                           Coordination Meeting of the Board of Directors and Board
      2023                                                                            Head of SPI
                           of Commissioners of PT Pegadaian in 2023
      03 Oktober 2023      Rapat Direksi                                              BOD dan BOM
 49
      October 3, 2023      Board of Directors Meeting                                 BOD and BOM
      06 Oktober 2023      Rapat Direksi                                              BOD dan BOM
 50
      October 6, 2023      Board of Directors Meeting                                 BOD and BOM
                                                                                      Dewan Komisaris, Kepala SPI,
                           Pembahasan Timeline dan Progress Tindak Lanjut FGD
                                                                                      Inspektur, Advisor, KAI, Auditor
      06 Oktober 2023      Telaah Kasus
 51                                                                                   Board of Commissioners, Head
      October 6, 2023      Discussion of Timeline and Progress of Follow-up FGD
                                                                                      of SPI, Inspector, Advisor, KAI,
                           Case Review
                                                                                      Auditor
      11 Oktober 2023      Rapat Direksi                                              BOD dan BOM
 52
      October 11, 2023     Board of Directors Meeting                                 BOD and BOM
      13 Oktober 2023      Rapat Direksi                                              BOD dan BOM
 53
      October 13, 2023     Board of Directors Meeting                                 BOD and BOM
      17 Oktober 2023      Rapat Direksi                                              BOD dan BOM
 54
      October 17, 2023     Board of Directors Meeting                                 BOD and BOM
                                                                                      Komite     Audit,    Kepala    SPI,
      18 Oktober 2023      Rapat Laporan Triwulan III 2023                            Inspektur, Advisor, KAI, Staf
 55
      October 18, 2023     Third Quarter 2023 Report Meeting                          Audit Committee, Head of SPI,
                                                                                      Inspector, Advisor, KAI, Staff
      19 Oktober 2023      Rapat Direksi                                              BOD dan BOM
 56
      October 19, 2023     Board of Directors Meeting                                 BOD and BOM
      24 Oktober 2023      Rapat Direksi                                              BOD dan BOM
 57
      October 24, 2023     Board of Directors Meeting                                 BOD and BOM
                                                                                      Komite, Kepala SPI, Inspektur, KAI,
                           Pembahasan Kinerja Perusahaan s.d. September 2023
      30 Oktober 2023                                                                 Staf
 58                        Discussion of Company Performance until September
      October 30, 2023                                                                Committee, Head of SPI,
                           2023
                                                                                      Inspector, KAI, Staff
      01 November 2023     Rapat Direksi                                              BOD dan BOM
 59
      November 01, 2023    Board of Directors Meeting                                 BOD and BOM
      07 November 2023     Rapat Direksi                                              BOD dan BOM
 60
      November 7, 2023     Board of Directors Meeting                                 BOD and BOM




576                                                                              Laporan Tahunan 2023 | PT Pegadaian
Page 577
            Tanggal
          Pelaksanaan                          Agenda Rapat                                     Peserta Rapat
 No
        Implementation                         Meeting agenda                                 Meeting participants
              date
      14 November 2023     Rapat Direksi                                               BOD dan BOM
 61
      November 14, 2023    Board of Directors Meeting                                  BOD and BOM
                                                                                       Dewan Komisaris, Komite Audit,
                                                                                       Komite Pemantau Risiko, Kepala
                           Pembahasan Hasil Temuan Material atas Pemeriksaan OJK
                                                                                       SPI, Inspektur, Advisor, Kepala
                           Tahun 2023, Evaluasi Produk Gadai Efek, dan Pencegahan
                                                                                       Divisi, KAI
      14 November 2023     NPL Berulang
 62                                                                                    Board of Commissioners, Audit
      November 14, 2023    Discussion of Material Findings from the 2023 OJK Audit,
                                                                                       Committee, Risk Monitoring
                           Evaluation of Securities Pawn Products, and Prevention of
                                                                                       Committee, Head of SPI,
                           Recurring NPLs
                                                                                       Inspector, Advisor, Head of
                                                                                       Division, KAI
                           Pembahasan Kinerja Perusahaan s.d. Oktober 2023 dan         Komite     Audit,    Kepala    SPI,
      17 November 2023-    Rapat Laporan Bulan Oktober 2023                            Inspektur, Advisor, KAI, Staf
 63
      November 17, 2023-   Discussion of Company Performance until October 2023        Audit Committee, Head of SPI,
                           and Report Meeting for October 2023                         Inspector, Advisor, KAI, Staff
      21 November 2023     Rapat Direksi                                               BOD dan BOM
 64
      November 21, 2023    Board of Directors Meeting                                  BOD and BOM
                                                                                       Dewan Komisaris, Komite Audit,
                                                                                       Kepala SPI, Inspektur, Advisor,
                           Update Progress Audit Eksternal oleh Kantor Akuntan
                                                                                       Kepala Divisi, KAI, Auditor, KAP
      05 Desember 2023     Publik
 65                                                                                    Board of Commissioners,
      December 05, 2023    External Audit Progress Update by Public Accounting
                                                                                       Audit Committee, Head of SPI,
                           Firm
                                                                                       Inspector, Advisor, Head of
                                                                                       Division, KAI, Auditor, KAP
                                                                                       Komite     Audit,    Kepala    SPI,
      14 Desember 2023     Pembahasan CIF Ganda & Hal-hal Strategis                    Inspektur, Advisor, KAI, Staf
 66
      December 14, 2023    Discussion of Dual CIF & Strategic Matters                  Audit Committee, Head of SPI,
                                                                                       Inspector, Advisor, KAI, Staff

      15 Desember 2023     Rapat Direksi                                               BOD dan BOM
 67
      December 15, 2023    Board of Directors Meeting                                  BOD and BOM

                           Pembahasan Kinerja Perusahaan s.d. November 2023 dan        Komite     Audit,    Kepala    SPI,
      18 Desember 2023     Rapat Laporan Bulan November 2023                           Inspektur, Advisor, KAI, Staf
 68
      December 18, 2023    Discussion of Company Performance until November 2023       Audit Committee, Head of SPI,
                           and Report Meeting for November 2023                        Inspector, Advisor, KAI, Staff
                                                                                       Komite     Audit,    Kepala   SPI,
                                                                                       Inspektur, Advisor, Kepala Divisi
      18 Desember 2023     Pembahasan CKPN & Hal-hal Strategis                         Akuntansi, KAI
 69
      December 18, 2023    Discussion of CKPN & Strategic Matters                      Audit Committee, Head of SPI,
                                                                                       Inspector, Advisor, Head of
                                                                                       Accounting Division, KAI
      19 Desember 2023     Rapat Direksi                                               BOD dan BOM
 70
      December 19, 2023    Board of Directors Meeting                                  BOD and BOM



Laporan Singkat Pelaksanaan Tugas dan                        Brief Report on the Implementation of Duties
Tanggung Jawab Satuan Pengawasan Intern                      and Responsibilities of the Internal Audit Unit

SPI menyusun Laporan Pelaksanaan Kegiatan Satuan             SPI arrange Report on the Implementation of Internal
Pengawasan Intern dalam bentuk Laporan Bulanan               Audit Unit Activities in the form of Monthly Report
yang setiap bulannya disampaikan kepada Direktur             which submitted every month to the President Director
Utama dan ditembuskan kepada Komite Audit. Selain            and copied to the Audit Committee. Apart from that,
itu, SPI juga menyelenggarakan beberapa program              SPI is also organizing several strategic work programs
kerja strategis sepanjang Tahun 2023 dengan rincian          throughout 2023 with the following details:
sebagai berikut:




PT Pegadaian | 2023 Annual Report                                                                                     577
Page 578
Tata Kelola Perusahaan
Corporate Governance




                           Program Kerja                             Realisasi                         Kondisi
      No
                           Work Program                             Realization                       Condition
           Survei Kepuasan Auditan
 1                                                          4,71 dari 5,00            -
           Audit Satisfaction Survey
 2         Quality Assurance Assessment                     4,14 dari 5,00            -
                                                                                      Hasil penilaian Semester I 2023, penilaian
                                                                                      Semester II 2023 dalam proses penilaian
           Maturitas SPI
 3                                                          3,47 dari 5,00            Semester I of 2023 assessment results,
           SPI maturity
                                                                                      Semester II 2023 assessment in the
                                                                                      assessment process
           Survei Awareness WBS
 4                                                          4,20 dari 5,00            -
           WBS Awareness Survey
           Professional Training Hours secara Mandiri
 5                                                          40,50 jam/ Auditor        -
           Independent Professional Training Hours
                                                                                      •   Disampaikan oleh SPI PT PGDE dan
                                                                                          SPI PT POJ
           Penyampaian Laporan Pokok-pokok Hasil                                      •   Organ SPI pada PT PIJ belum tersedia
           Audit oleh Perusahaan Anak                                                     pada Tahun 2023
 6                                                          1 (satu) kali/ triwulan
           Submission of Audit Results Principal                                      •   Presented by SPI PT PGDE and SPI
           Reports by Subsidiaries                                                        PT POJ
                                                                                      •   The SPI organ at PT PIJ has not yet
                                                                                          available in 2023


Selain itu, SPI juga melaksanakan Program Perencanaan                 Apart from that, SPI also implemented the Annual
Audit Tahunan (PAT) di 12 Kantor Wilayah dan 1 Kantor                 Audit Planning Program (PAT) in 12 Regional Offices
Pusat, dengan pencapaian sebagai berikut:                             and 1 Head Office, with the following achievements:


                                                                                                        Pencapaian PAT s.d
                                                                                      Realisasi PAT
                                  Unit Kerja                           Rencana PAT                          Desember
     No                                                                                   PAT
                                  Work Unit                              PAT Plan                      PAT Achievement until
                                                                                       Realization
                                                                                                            December
           Inspektorat Pusat
 1                                                                            44             77                175,00%
           Central Inspectorate
           Inspektorat Operasional Wilayah I Medan
 2                                                                            753           816                108,37%
           Medan Region I Operational Inspectorate
           Inspektorat Operasional Wilayah II Pekanbaru
 3                                                                           607            726                119,60%
           Pekanbaru Region II Operational Inspectorate
           Inspektorat Operasional Wilayah III Palembang
 4                                                                            623           780                125,20%
           Palembang Region III Operations Inspectorate
           Inspektorat Operasional Wilayah IV Balikpapan
 5                                                                            838           937                 111,81%
           Balikpapan Region IV Operational Inspectorate
           Inspektorat Operasional Wilayah V Manado
 6                                                                            738           825                111,79%
           Manado Region V Operational Inspectorate
           Inspektorat Operasional Wilayah VI Makassar
 7                                                                           970           1.034              106,60%
           Makassar Region VI Operational Inspectorate
           Inspektorat Operasional Wilayah VII Denpasar
 8                                                                            987          1.076               109,02%
           Denpasar Region VII Operational Inspectorate
           Inspektorat Operasional Wilayah VIII Jakarta 1
 9                                                                           942           1.040               110,40%
           Operational Inspectorate Region VIII Jakarta 1
           Inspektorat Operasional Wilayah IX Jakarta 2
 10                                                                           893           954                106,83%
           Regional IX Jakarta Operational Inspectorate 2
           Inspektorat Operasional Wilayah X Bandung
 11                                                                           713           827                115,99%
           Region X Bandung Operational Inspectorate
           Inspektorat Operasional Wilayah XI Semarang
 12                                                                          1.088         1.337               122,89%
           Semarang Region XI Operational Inspectorate
           Inspektorat Operasional Wilayah XII Surabaya
 13                                                                           991           1.173              118,37%
           Operational Inspectorate Region XII Surabaya
                                                                             10.187        11.602              113,89%




578                                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 579
Fungsi Manajemen Risiko                                     Risk Management Function

Perseroan menyadari bahwa risiko telah menjadi              The Company realizes that risk has become an integral
bagian yang tidak terpisahkan dalam setiap proses           part of every business process. These risks are inherent
bisnisnya. Risiko-risiko tersebut melekat pada              in all activities and decision making and the impact of
semua aktifitas dan pengambilan keputusan serta             these risks can significantly affect the stability of the
dampak dari risiko tersebut secara signifikan dapat         company. Along with the development of its business,
mempengaruhi kestabilan perusahaan. Seiring dengan          the Company must be able to manage risks better.
perkembangan usahanya, Perseroan harus dapat
mengelola risiko dengan lebih baik.


Jumlah dan Kualifikasi Karyawan Bidang                      Number and Qualifications of Risk
Manajemen Risiko                                            Management Employees

Jumlah Karyawan pada Divisi Manajemen Risiko                The number of employees in the Operations and
Operasi dan Korporasi dan Divisi Risiko Kredit dan          Corporate Risk Management Division and the Credit
Asuransi tahun 2023 adalah 37 orang dengan tingkat          and Insurance Risk Division in 2023 is 37 people with
pendidikan yang sesuai dipersyaratkan Perseroan.            the appropriate level of education required by the
                                                            Company.


                   Komposisi dan Pendidikan Personel Divisi Manajemen Risiko Operasi dan Korporasi
                Personnel Composition and Education Operations and Corporate Risk Management Division

                            Jabatan                              Jumlah                  Riwayat Pendidikan
                            Position                              Total                   Education History
 Kepala Divisi Manajemen Risiko Operasi & Korporasi                             S2 Ilmu Hukum Bisnis
                                                                    1
 Head of Operations & Corporate Risk Management Division                        Master of Business Law
 Kepala Departemen Enterprise Risk Management                                   S2 Magister Manajemen
                                                                    1
 Head of Enterprise Risk Management Department                                  Master of Management
 Kepala Departemen Business Continuity Management                               S1 Akuntansi
                                                                    1
 Head of Business Continuity Management Department                              Bachelor in Accounting
 Kepala Departemen Operational and Business Risk                                S1 Manajemen
                                                                    1
 Head of Operational and Business Risk Department                               Bachelor of Management
                                                                                •   S1 Sistem Informasi
                                                                                    Bachelor of Information System
 Senior Manager Enterprise Risk Management                          1
                                                                                •   S2 Teknologi Informasi
                                                                                    Master of Information Technology
                                                                                S1 Ekonomi Manajemen
 Manager Business Continuity Management                             1
                                                                                Bachelor of Management Economics
                                                                                •   S1 Ilmu Administrasi Niaga
                                                                                    Bachelor of Business
 Manager Operational and Business Risk                              1               Administration Science
                                                                                •   S2 Magister Manajemen
                                                                                    Master of Management
                                                                                S1 Teknik Kelautan
 Junior Manager II                                                  1
                                                                                Bachelor in Marine Engineering
                                                                                •   1 (satu) orang Diploma Perpajakan,
                                                                                    1 (one) Diploma in Taxation,
                                                                                •   8 (delapan) orang Sarjana, dan
 TotalAssistant Manager I                                           11
                                                                                    8 (eight) Bachelors, and
                                                                                •   2 (dua) orang Magister
                                                                                    2 (two) Masters
 Jumlah
                                                                   19
 Total




PT Pegadaian | 2023 Annual Report                                                                                 579
Page 580
Tata Kelola Perusahaan
Corporate Governance




                                              Divisi Risiko Kredit dan Asuransi
                                              Credit Risk and Insurance Division

                          Jabatan                                     Jumlah                 Riwayat Pendidikan
                          Position                                     Total                  Education History
 Kepala Divisi Risiko Kredit dan Asuransi                                           S2 Ekonomi Manajemen
                                                                         1
 Head of Credit Risk and Insurance Division                                         Master of Management Economics
                                                                                    S1 Studi Pembangunan
 Vice President                                                          1
                                                                                    Bachelor of Development Studies
 Kepala Departemen Pengelolaan Risiko Kredit                                        S1 Akuntansi
                                                                         1
 Head of Credit Risk Management Department                                          Bachelor in Accounting
 Kepala Departemen Kebijakan Risiko Kredit                                          S2 Manajemen
                                                                         1
 Head of Credit Risk Policy Department                                              Master of Management
 Kepala Departemen Manajemen Portofolio Kredit                                      S1 Akuntansi
                                                                         1
 Head of Credit Portfolio Management Department                                     Bachelor in Accounting
 Kepala Departemen Perasuransian                                                    S1 Manajemen
                                                                         1
 Head of Insurance Department                                                       Bachelor of Management
 Manager Kebijakan Risiko Kredit                                                    S1 Akuntansi
                                                                         1
 Credit Risk Policy Manager                                                         Bachelor in Accounting
                                                                                    D3 Teknik Elektro
 Junior Manager II                                                       1
                                                                                    Diploma in Electrical Engineering
                                                                                    •   S2 Teknik Industri
                                                                                        Master in Industrial Engineering
                                                                                    •   S2 Teknik Kimia
                                                                                        Master in Chemical Engineering
                                                                                    •   S2 Ilmu Tanah
                                                                                        Master of Soil Science
                                                                                    •   S2 Aktuaria
 Assistant Manager I                                                     8
                                                                                        Master of Actuarial
                                                                                    •   S1 Teknik Kelautan
                                                                                        Bachelor in Marine Engineering
                                                                                    •   S1 Hukum Ekonomi Syariah
                                                                                        Bachelor of Sharia Economic Law
                                                                                    •   S1 Akuntansi (2 Orang)
                                                                                        Bachelor in Accounting (2 People)
                                                                                    •   S1 Teknik Geologi
                                                                                        Bachelor in Geological
 Assistant Manager II                                                    2              Engineering
                                                                                    •   S2 Hukum
                                                                                        Master of Law
 Jumlah
                                                                        18
 Total



Sertifikasi sebagai Profesi Bidang Manajemen                    Certification as Risk Management Professional
Risiko

Sertifikasi profesi di bidang manajemen risiko                  Professional certification in the field of risk management
menjadi salah satu aspek penting untuk mendorong                is important aspect to encourage the competence of
kompetensi karyawan Direktorat Manajemen Risiko                 Risk Management Directorate employees to carry out
untuk melaksanakan fungsi dan tugasnya. Sertifikasi             their functions and duties. The certifications held by
yang telah dimiliki oleh karyawan Direktorat                    Risk Management Directorate employees until 2023
Manajemen Risiko hingga tahun 2023 adalah sebagai               are as follows:
berikut:




580                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 581
                                    Divisi Manajemen Risiko Operasi dan Korporasi
                                  Operations and Corporate Risk Management Division

                             Jabatan                                                   Sertifikasi
 No
                             Position                                                 Certification
      Kepala Divisi Manajemen Risiko Operasi & Korporasi
                                                              1. Qualified Risk Governance Professional (QRGP);
  1   Head of Operations & Corporate Risk Management
                                                              2. Certified Risk Professional (CRP).
      Division
      Kepala Departemen Enterprise Risk Management            1. Qualified Risk Management Professional (QRMP)
  2
      Head of Enterprise Risk Management Department           2. Certified Risk Professional (CRP)
                                                              1. Business Continuity Management Certified Professional
                                                                 (BCMCP)
                                                              2. Qualified Risk Management Professional (QRMP)
      Kepala Departemen Business Continuity Management        3. Certified Risk Professional (CRP)
  3
      Head of Business Continuity Management Department       4. Sertifikasi Ahli Keselamatan dan Kesehatan Kerja (AK3U)
                                                                 Umum
                                                                 General Occupational Health and Safety Expert
                                                                 Certification (AK3U).
      Kepala Departemen Operational and Business Risk         1. Qualified Risk Management Professional (QRMP)
  4
      Head of Operational and Business Risk Department        2. Certified Risk Professional (CRP)
                                                              1. Qualified Risk Management Professional (QRMP)
                                                              2. Pelatihan dan Uji Kompetensi Asesor Kompetensi LSP PT
  5   Senior Manager Enterprise Risk Management                  Pegadaian Tahun 2023
                                                                 Training and Competency Test for PT Pegadaian LSP
                                                                 Competency Assessors in 2023
                                                              1. Qualified Risk Management Professional (QRMP)
                                                              2. Sertifikasi Ahli Keselamatan dan Kesehatan Kerja (AK3U)
  6   Manager Business Continuity Management                     Umum
                                                                 General Occupational Health and Safety Expert
                                                                 Certification (AK3U)
                                                              1. Pelatihan dan Uji Kompetensi Asesor Kompetensi LSP
                                                                 PT Pegadaian Tahun 2023
                                                                 Training and Competency Test for PT Pegadaian LSP
  7   Manager Operational and Business Risk                      Competency Assessors in 2023
                                                              2. Certified Risk Governance Professional (CRGP)
                                                              3. Certified Risk Management Professional (CRMP)
                                                              4. Certified Risk Management Officer (CRMO)

  8   Junior Manager II                                       PECB Certified ISO/IEC 27001 Foundation

                                                              1. 1 (satu) orang Sertifikasi Qualified Risk Management
                                                                 Analyst (QRMA),
                                                                 1 (one) person with Qualified Risk Management Analyst
                                                                 (QRMA) certification,
                                                              2. 1 (satu) orang Certified Risk Associate, 1 (satu) orang
  9   Assistant Manager I                                        Sertifikasi Business Continuity Management Professional
                                                                 (BCMP), dan 8 (delapan) orang belum tersertifikasi
                                                                 1 (one) person is a Certified Risk Associate, 1 (one)
                                                                 person is a Certified Business Continuity Management
                                                                 Professional (BCMP), and 8 (eight) people are not yet
                                                                 certified.



                                            Divisi Risiko Kredit dan Asuransi
                                            Credit Risk and Insurance Division

                             Jabatan                                                   Sertifikasi
 No
                             Position                                                 Certification
      Kepala Divisi Risiko Kredit dan Asuransi
  1                                                           Certified Risk Professional (CRP).
      Head of Credit Risk and Insurance Division
                                                              1. Qualified Risk Management Professional (QRMP)
  2   Vice President
                                                              2. Certified Risk Professional (CRP)
      Kepala Departemen Pengelolaan Risiko Kredit             1. Qualified Risk Management Professional (QRMP)
  3
      Head of Credit Risk Management Department               2. Certified Risk Professional (CRP)




PT Pegadaian | 2023 Annual Report                                                                                     581
Page 582
Tata Kelola Perusahaan
Corporate Governance




                               Jabatan                                                       Sertifikasi
 No
                               Position                                                     Certification
                                                                   1. Qualified Risk Management Professional (QRMP)
                                                                   2. Certified Risk Professional (CRP)
       Kepala Departemen Kebijakan Risiko Kredit                   3. Asesmen Uji Kompetensi Workplace Assessment
  4
       Head of Credit Risk Policy Department                          Workplace Assessment Competency Test Assessment
                                                                   4. Ahli Manajemen Risiko Utama
                                                                      Lead Risk Management Expert
       Kepala Departemen Manajemen Portofolio Kredit               1. Qualified Risk Management Professional (QRMP)
  5
       Head of Credit Portfolio Management Department              2. Certified Risk Professional (CRP)
                                                                   1. Qualified Risk Management Professional (QRMP)
                                                                   2. Certified Risk Professional (CRP)
       Kepala Departemen Perasuransian
  6                                                                3. Ahli Manajemen Risiko Perasuransian (AMRP)
       Head of Insurance Department
                                                                      Insurance Risk Management Expert (AMRP)
                                                                   4. Certified Insurance Legal Consultant
                                                                   1. Pelatihan dan Uji Kompetensi Asesor Kompetensi LSP PT
                                                                      Pegadaian Tahun 2023
                                                                      Training and Competency Test for PT Pegadaian LSP
  7    Manager Kebijakan Risiko Kredit                                Competency Assessors in 2023
                                                                   2. Qualified Risk Management Professional (QRMP)
                                                                   3. Certified Risk Management Professional (CRMP)
                                                                   4. Certified Risk Management Officer (CRMO)
                                                                   Belum Tersertifikasi
  8    Junior Manager II
                                                                   Not Certified Yet
                                                                   1. 1 (satu) orang Sertifikasi Certified Risk Management
                                                                      Officer (CRMO),
                                                                      1 (one) Certified Risk Management Officer (CRMO)
                                                                      Certification,
  9    Assistant Manager I
                                                                   2. 4 (empat) orang Certified Risk Associate, dan 3 (tiga)
                                                                      orang belum tersertifikasi.
                                                                      4 (four) people are Certified Risk Associates, and 3
                                                                      (three) people are not yet certified.
                                                                   2 (dua) orang Belum Tersertifikasi
  10   Assistant Manager II
                                                                   2 (two) people are not yet certified

Program Pengembangan Kompetensi Bidang                             Risk Management Competency Development
Manajemen Risiko                                                   Program

Berikut disampaikan pendidikan dan pelatihan serta                 The following is the education and training as well as
sertifikasi yang diikuti oleh karyawan Divisi Manajemen            certification that were attended by employees of the
Risiko Operasi dan Korporasi di tahun 2023.                        Operations and Corporate Risk Management Division
                                                                   in 2023.


 Jenis Pendidikan
   dan Pelatihan              Materi Pendidikan dan Pelatihan                   Tempat/Tanggal                Penyelenggara
 Type of Education            Material of Education and Training                  Venue/Date                    Organizer
    and Training
                                                                                                          IRMAPA (Indonesia
 Pelatihan           Training Penggunaan Teknik Asesmen Risiko              Online, 01 Maret 2023         Risk Management
 Training            Training on the Use of Risk Assessment Technique       Online, March 01, 2023        Professional
                                                                                                          Association)
                                                                            Online, 01 Maret 2023         Association of Certified
 Workshop            Workshop Fraud Risk Management
                                                                            Online, March 01, 2023        Fraud Examiners (ACFE)
                     Seminar Best Practices Implementation of               Hybrid, 20 Maret 2023
 Seminar                                                                                                  ET Asia
                     Integrated GRC                                         Hybrid, March 20, 2023
                     Training Manajemen Risiko ISO:31000                    Hybrid, 15 Juni 2023
 Training                                                                                                 PT RMA Solusi Indonesia
                     ISO:31000 Risk Management Training                     Hybrid June 15, 2023




582                                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 583
 Jenis Pendidikan
   dan Pelatihan             Materi Pendidikan dan Pelatihan                 Tempat/Tanggal            Penyelenggara
 Type of Education           Material of Education and Training                Venue/Date                Organizer
    and Training
                      Seminar Manajemen Pengendalian dan Mitigasi-
                      Risiko Operasional Pada Industri Lembaga Jasa
                                                                         Hybrid, 21 Juni 2023
 Seminar              Keuangan Non Bank                                                            ET Asia
                                                                         Hybrid, June 21, 2023
                      Risk Control and Mitigation Management in the
                      Non-Bank Financial Services Industry
                                                                         Royal Ambarrukmo
                                                                         Yogyakarta, 24 Agustus
                      GRC Summit: Seminar & Masterclass Onsite
 Seminar                                                                 2023                      GRC Summit
                      "Building Resilient Future Through GRC and ESG"
                                                                         Yogyakarta, August 24,
                                                                         2023
                                                                         Hybrid, 06 September
                      Seminar Hybrid Digital Risk : Awareness and
                                                                         2023
 Seminar              Mitigation for Corporate PT Pegadaian Tahun                                  ET Asia
                                                                         Hybrid, September 6,
                      2023
                                                                         2023
                                                                         Virtual Class, 01
                      Pelatihan Pengukuran Kematangan Manajemen
 Pelatihan                                                               November 2023
                      Risiko                                                                       CRMS Indonesia
 Training                                                                Virtual Class, November
                      Risk Management Maturity Measurement Training
                                                                         01, 2023
                                                                         Hybrid, 29 November
                      Seminar Risiko Hukum: Implementation
                                                                         2023
 Seminar              Compliance Employee and Industrial Relation in                               ET Asia
                                                                         Hybrid, November 29,
                      Corporate
                                                                         2023


Pelaksanaan Kegiatan Bidang Manajemen                             Implementation of Risk Management Activities
Risiko
                                                                  Throughout 2023, the Risk Management Directorate
Sepanjang tahun 2023, Direktorat Manajemen Risiko                 has carried out the following activities:
telah melaksanakan kegiatan sebagai berikut:


                       Jabatan                                                  Sertifikasi
 No
                     Activity Name                                         Implementation Date
       Rakortas Manajemen Risiko Tahun
       2023                                     8 - 10 Maret 2023
  1
       Risk Management Coordination             March 8 - 10, 2023
       Meeting 2023
                                                •   14 April 2023
                                                    April 14, 2023
                                                •   18 Juli 2023
  2    Risk Management Committee
                                                    July 18, 2023
                                                •   17 Oktober 2023
                                                    October 17, 2023
       Focus Group Discussion RAS dan
       Profil Risiko Tahun 2023                 17 - 18 Maret 2023
  3
       Focus Group Discussion on RAS and        March 17 - 18, 2023
       Rwisk Profile in 2023
                                                Dilaksanakan setiap satu bulan sekali
  4    Risk Regional Forum

                                                •   Risk Campaign : WASKAT tayang 15 Maret 2023

                                                •   Risk Campaign : BERKAH tayang 4 Mei 2023

  5    Podcast                                  •   Risk Campaign : Business Continuity Management System tayang 26 Juli
                                                    2023

                                                •   Risk Campaign : Budaya Risiko tayang 20 Desember 2023




PT Pegadaian | 2023 Annual Report                                                                                      583
Page 584
Tata Kelola Perusahaan
Corporate Governance




                        Jabatan                                            Sertifikasi
 No
                      Activity Name                                   Implementation Date
                                        •   Artikel Culture News Eps #1 13 - 17 Februari 2023 Tema: KOLABORATIF
                                            Judul: "Profil Risiko Perusahaan”

                                        •   Artikel Culture News Eps #2 10-15 April 2023 Tema: ADAPTIF Judul:
                                            "BERKAH (Berikhtiar Kelola Kredit Aman & Sehat) RAMADHAN”

                                        •   Artikel Culture News Eps #3 29 Mei - 3 Juni 2023 Tema: KOLABORATIF
                                            Judul: “Sistem Manajemen Keselamatan dan Kesehatan Kerja (SMK3)”
       Artikel Culture News
  6
       Culture News Article             •   Artikel Culture News Eps #4 10 - 15 Juli 2023 Tema: KOLABORATIF
                                            Judul: “”Risk Control Self Assessment (RCSA)”

                                        •   Artikel Culture News Eps #5 2-7 Oktober 2023 Tema: AMANAH Judul:
                                            "Credit Risk Scoring dan Override"

                                        •   Artikel Culture News Eps #6 4 - 8 September 2023 Tema: KOLABORATIF
                                            Judul: "Pengelolaan Asuransi atau Penjaminan"


                                        •   Monthly Briefing Change Agent #1: “Budaya Risiko” tanggal 21
                                            September 2023

                                        •   Monthly Briefing Change Agent #2: “Implementasi Business Continuity
                                            Management” tanggal 23 Oktober 2023

  7    Monthly Briefing
                                        •   Monthly Briefing Change Leader #3: “Program dan Kebijakan
                                            Pengendalian Kredit” tanggal 22 November 2023

                                        •   Monthly Briefing Change Agent #4: “Risk Culture” tanggal 15 Desember
                                            2023


                                        •   14 - 22 Maret 2023
                                            March 14 - 22, 2023
                                        •   8 - 12 Agustus 2023
                                            August 8 - 12, 2023
                                        •   E-Learning #3 “Pemahaman Manajemen Risiko Pegadaian” pada periode
  8    E - Learning
                                            14 - 16 November 2023

                                        •   E-Learning #4 “Business Continuity Plan (BCP) Co-Location” pada
                                            periode 7 - 11 Desember 2023


                                        •   25 - 26 Mei 2023
                                            May 25 - 26, 2023
  9    Training
                                        •   5 Juni 2023
                                            June 5, 2023
                                        22 - 23 September 2023
  10   Simulasi Tanggap Darurat
                                        September 22 - 23, 2023
                                        8 Juni - 6 Juli 2023
  11   Sosialisasi Security Awareness
                                        June 8 - July 6, 2023
                                        •   22 - 23 Mei 2023
                                            May 22 - 23, 2023
                                        •   26 - 28 Mei 2023
                                            May 26 - 28, 2023
                                        •   11 - 13 Agustus 2023
  12   Switch Over DC-DRC
                                            August 11 - 13, 2023
                                        •   15 - 17 September 2023
                                            September 15 - 17, 2023
                                        •   13 - 15 Oktober 2023
                                            October 13 - 15, 2023
                                        13 - 14 Juli 2023
  13   Surveillance BCMS
                                        July 13 - 14, 2023




584                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 585
Audit Eksternal/Akuntan Publik                            External Audit/Public Accountant

Akuntan Publik, atau proses audit yang dilakukan pihak    Public Accountant, or audit processes carried out by
eksternal melakukan audit finansial untuk memberikan      external parties carry out financial audits to provide
pendapat yang independen dan objektif mengenai            independent and objective opinions regarding the
kewajaran, ketaatan dan kesesuaian laporan keuangan       fairness, compliance and conformity of the Company’s
Perseroan dengan Standar Akuntansi Keuangan               financial statements with Indonesian Financial
(SAK) Indonesia dan peraturan perundang-undangan          Accounting Standards (SAK) and applicable laws and
yang berlaku. Keberadaan akuntan publik diatur            regulations. The existence of a public accountant is
melalui Undang-Undang No. 5 Tahun 2011 tentang            regulated through Law No. 5 of 2011 concerning Public
Akuntan Publik, Peraturan Pemerintah No. 20 Tahun         Accountants, Government Regulation No. 20 of 2015
2015 tentang Praktik Akuntan Publik, dan Peraturan        concerning the Practice of Public Accountants, and
OJK No. 13/POJK.03/2017 tentang Penggunaan Jasa           FSA Regulation No. 13/POJK.03/2017 concerning
Akuntan Publik dan Kantor Akuntan Publik dalam            the Use of Public Accountant Services and Public
Kegiatan Jasa Keuangan.                                   Accounting Firms in Financial Services Activities.


Kepatuhan terhadap Standar Akuntansi                      Compliance with Indonesian Financial
Keuangan Indonesia                                        Accounting Standards

Manajemen bertanggung jawab terhadap penyajian            Management is responsible for presenting the Company’s
laporan keuangan Perseroan dan patuh terhadap             financial statements and complying with the SAK in
SAK yang berlaku di Indonesia yang ditetapkan oleh        force in Indonesia established by the Indonesian Institute
Ikatan Akuntan Indonesia (IAI) dan Keputusan Ketua        of Accountants (IAI) and Decree of the Chairman of the
Badan Pengawas Pasar Modal Lembaga Keuangan               Financial Institution Capital Market Supervisory Agency
(BapepamLK) yang sekarang menjadi Otoritas                (Bapepam-LK) which is now the Financial Services
Jasa Keuangan (OJK) No. VIII.G.7, Lampiran Surat          Authority (FSA) No. VIII.G.7, Attachment to Decree
Keputusan No. KEP347/BL/2012, tanggal 25 Juni             No. KEP-347/BL/2012, dated 25 June 2012 concerning
2012 tentang Pedoman Penyajian dan Pengungkapan           Guidelines for Presentation and Disclosure of Financial
Laporan Keuangan Emiten atau Perseroan Publik.            Statements of Issuers or Public Companies.


Prosedur Audit Eksternal dan Standar Audit                External Audit Procedures and Auditing
                                                          Standards

Auditor Publik harus terbebas dari pengaruh               The Public Auditor must be free from the influence of
Dewan Komisaris, Direksi dan pihak-pihak yang             the Board of Commissioners, the Board of Directors
berkepentingan dalam Perseroan, serta Perseroan           and interested parties in the Company, and the
wajib menyediakan semua catatan akuntansi dan             Company must provide all accounting records
data penunjang yang diperlukan dalam proses audit         and supporting data needed in the external audit
eksternal sehingga memungkinkan Auditor Publik            process so as to enable the Public Auditor to give his
memberikan pendapatnya tentang kewajaran, ketaat-         opinion on the fairness, compliance and suitability of
azasan dan kesesuaian laporan keuangan Perseroan          reports Company finance with Indonesian Financial
dengan Standar Akuntansi Keuangan Indonesia.              Accounting Standards.


Prosedur audit eksternal dan standar audit yang           The external audit procedures and audit standards
berlaku adalah sebagai berikut:                           that apply are as follows:
•    Penunjukan Auditor Publik mengacu kepada             • Appointment of Public Auditor refers to
     Peraturan Pemerintah No. 20 Tahun 2015 tentang          Government Regulation No. 20 of 2015 concerning
     Praktik Akuntan Publik. Berdasarkan PP tersebut,        the Practice of Public Accountants. Based on the
     Akuntan Publik dibatasi paling lama untuk 5 (lima)      PP, Public Accountants are limited for a maximum
     tahun buku berturut-turut, dimana Akuntan Publik        of 5 (five) consecutive financial years, where Public
     dapat memberikan kembali jasa audit setelah 2           Accountants can provide audit services again after
     (dua) tahun buku berturut-turut tidak memberikan        2 (two) consecutive financial years of not providing
     jasa audit pada Perseroan yang sama.                    audit services to the same Company.




PT Pegadaian | 2023 Annual Report                                                                              585
Page 586
Tata Kelola Perusahaan
Corporate Governance




•     Audit atas laporan keuangan Perseroan dilakukan      •   The audit of the Company’s financial statements
      sesuai dengan standar profesional Akuntan Publik         is carried out in accordance with the professional
      yang mencakup seluruh prosedur audit yang                standards of a Public Accountant which includes
      dipandang perlu sesuai dengan keadaan.                   all audit procedures deemed necessary according
•     Audit meliputi pengujian dan evaluasi terhadap           to the circumstances.
      sistem pengendalian intern, serta pemeriksaan,       •   The audit includes testing and evaluation of the
      atas dasar pengujian, bukti-bukti yang mendukung         internal control system, as well as examining, on a
      jumlah dan pengungkapan dalam laporan                    test basis, evidence supporting the amounts and
      keuangan. Audit juga akan meliputi penilaian atas        disclosures in the financial statements. The audit
      prinsip akuntansi yang digunakan dan estimasi            will also include an assessment of the accounting
      signifikan yang dibuat oleh manajemen, serta             principles used and significant estimates made
      penilaian atas penyajian laporan keuangan secara         by management, as well as an assessment of the
      keseluruhan sesuai dengan Pernyataan Standar             overall presentation of the financial statements
      Akuntansi Keuangan (PSAK) yang dikeluarkan               in accordance with the Statement of Financial
      oleh IAI.                                                Accounting Standards (PSAK) issued by IAI.
•     Sebagai bagian dari proses audit, Kantor Akuntan     •   As part of the audit process, the Public Accounting
      Publik (KAP) juga melakukan tanya jawab kepada           Firm (KAP) also conducts questions and answers to
      manajemen mengenai pernyataan manajemen                  management regarding management statements
      yang disajikan dalam laporan keuangan.                   presented in the financial statements.
•     Audit mengandung risiko inheren bahwa jika           •   Audit contains an inherent risk that if there are
      terdapat kekeliruan dan ketidakberesan yang              material errors and irregularities. If there is such
      material. Jika terdapat hal tersebut, KAP akan           thing, KAP will convey it to management.
      menyampaikan kepada manajemen.
•     Manajemen menyetujui kertas kerja pemeriksaan        •   Management approves the working papers of
      KAP atas Perseroan untuk di-review oleh badan            KAP’s examination of the Company to be reviewed
      atau otoritas terkait.                                   by the relevant body or authority


Audit dilaksanakan berdasarkan Standar Profesional         The audit was carried out based on the Professional
Akuntan Publik yang diterbitkan oleh Institut Akuntan      Standards for Public Accountants issued by the
Publik Indonesia (IAPI). Jika terdapat bantuan             Indonesian Institute of Certified Public Accountants
keuangan Pemerintah RI, maka audit dilaksanakan            (IAPI). If there is financial assistance from the
berdasarkan Standar Pemeriksaan Keuangan Negara            Government of the Republic of Indonesia, then the
(SPKN) yang diterbitkan oleh Badan Pengawasan              audit is carried out based on the State Financial Audit
Keuangan (BPK) RI.                                         Standards (SPKN) issued by the Indonesian Financial
                                                           Supervisory Agency (BPK).


Peran Dewan Komisaris dan Komite Audit                     The Role of the Board of Commissioners and
dalam Mekanisme Penunjukan Akuntan Publik                  Audit Committee in the Public Accountant
                                                           Appointment Mechanism

Tahapan mekanisme penunjukan Akuntan Publik                The stages of the mechanism for appointing a Public
adalah sebagai berikut:                                    Accountant are as follows:
•   Dewan     Komisaris melalui   Komite  Audit            • The Board of Commissioners through the Audit
    melakukan proses penunjukan calon Auditor                 Committee conducts the process of appointing
    eksternal dengan meminta bantuan Direksi                  external Auditor candidates by requesting
    dalam proses penunjukannya sesuai dengan                  the assistance of the Board of Directors in the
    ketentuan pengadaan barang/jasa yang berlaku              appointment process in accordance with the
    di Perseroan.                                             provisions of the procurement of goods/services
                                                              that apply in the Company.
•     Dewan Komisaris dapat melakukan penunjukan           • The Board of Commissioners may re-appoint the
      kembali auditor eksternal dengan berdasarkan            external auditor based on the evaluation results
      pada hasil evaluasi atas kinerja auditor eksternal      of the external auditor’s performance to audit the
      untuk melakukan audit atas laporan keuangan.            financial statements.
•     Dewan     Komisaris     menyampaikan       alasan    • The Board of Commissioners conveys the reasons
      pencalonan tersebut kepada RUPS dan besarnya            for the nomination to the GMS and the amount
      honorarium/ imbalan jasa yang diusulkan untuk           of honorarium/remuneration proposed for the



586                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 587
    eksternal auditor tersebut.                                           external auditor.
•   Usulan kepada RUPS tersebut dapat disampaikan                     •   The proposal to the GMS can be submitted through
    melalui surat tersendiri yang merupakan bagian                        a separate letter which is part of the Board of
    dari surat tanggapan Dewan Komisaris atas                             Commissioners’ response letter on the Company’s
    kinerja tahunan Perseroan.                                            annual performance.
•   Dewan Komisaris mengevaluasi kinerja auditor                      •   The Board of Commissioners evaluates the
    eksternal melalui Komite Audit sesuai dengan                          performance of external auditors through the
    ketentuan dan standar yang berlaku.                                   Audit Committee in accordance with applicable
                                                                          regulations and standards.
•   Untuk proses penunjukan calon auditor eksternal                   •   For the process of appointing a candidate
    dan atau penunjukan kembali auditor eksternal                         for external auditor and/or re-appointing the
    yang dilakukan oleh RUPS, Dewan Komisaris                             external auditor which is carried out by the GMS,
    cukup memberikan kuasa kepada RUPS untuk                              it is sufficient for the Board of Commissioners to
    menetapkan auditor tersebut                                           authorize the GMS to appoint the auditor.

                                Mekanisme Penunjukan hingga Penetapan Akuntan Publik
                            Mechanism of Appointment Up to Appointment of Public Accountant

                                                Penetapan Akuntan Publik oleh RUPS.
                                             Appointment of a Public Accountant by the GMS.




                                  Dewan Komisaris menyampaikan surat rekomendasi kepada RUPS.
                               The Board of Commissioners submits a letter of recommendation to the GMS.




                 Dewan Komisaris melakukan telah atas rekomendasi Komite Audit, melakukan pembahasan dengan organ
                                        Dewan Komisaris dan calon auditor eksternal/Akuntan Publik.
              The Board of Commissioners has carried out on the recommendation of the Audit Committee, conducted discussions
                    with the organs of the Board of Commissioners and prospective external auditors/Public Accountants.


                                                          Tindak lanjut Komite Audit:
                                   1. Melakukan evaluasi atas pelaksanaan audit internal dan eksternal.
                                            2. Menyampaikan laporan kepada Dewan Komisaris.
                                                          Audit Committee follow-up:
                                        1. Evaluate the implementation of internal and external audits.
                                              2. Submit a report to the Board of Commissioners.




                            Penyampaian arahan dan penugasan dari Dewan Komisaris kepada Komite Audit.
                     Submission of directions and assignments from the Board of Commissioners to the Audit Committee.




Akuntan Publik Tahun 2023                                             Public Accountant in 2023

Berdasarkan     Risalah    Umum      RUPS      No.                    Pursuant to General Minutes of GMS No.
725/00013.00/2023 tanggal 23 Juni 2023 menetapkan                     725/00013.00/2023 dated June 23, 2023 stipulated
Kantor Akuntan Publik (KAP) Purwantono, Sungkoro,                     the Public Accounting Firm (KAP) Purwantono,
dan Surja (EY) sebagai Kantor Akuntan Publik (KAP)                    Sungkoro, and Surja (EY) as the Public Accounting
yang akan melakukan audit Laporan Keuangan                            Firm (KAP) that will audit the Company’s Consolidated
Konsolidasian Perseroan Tahun Buku 2023.                              Financial Statements for the 2023 Financial Year.




PT Pegadaian | 2023 Annual Report                                                                                              587
Page 588
Tata Kelola Perusahaan
Corporate Governance




                                                 Akuntan Publik Tahun 2023
                                                  Public Accountant in 2023

      Kantor Akuntan Publik
                                      Purwantono, Sungkoro, dan Surja (EY)
      Public Accounting Firm

        Nomor Izin Usaha
                                      STTD.KAP-03/PM.22/2018
      Business Permit Number

               Akuntan
                                      Christophorus Alvin Kossim
              Accountant

    Nomor Izin Akuntan Publik
                                      Registrasi: AP.1681
  Public Accountant Permit Number

              Tahun Audit
                                      2023
               Audit Year

           Periode Penugasan
                                      2023
            Assignment Period

                 Jasa                 Audit Laporan Keuangan Tahun Buku 2023
                Service               Audit of Financial Statements for 2023 Financial Year

             Jasa lainnya
                                      -
             Other services

                 Biaya
                                      Rp6.250.000.000,00
                  Fee


Daftar Akuntan Publik                                             List of Public Accountant

Guna kebutuhan transparansi, berikut disampaikan                  For the purposes of transparency, the following is a list
daftar Kantor Akuntan Publik, Akuntan dan biaya                   of Public Accounting Firms, Accountants and the fees
yang diberikan dalam mengaudit laporan keuangan                   paid for auditing the Company’s financial statements
Perseroan untuk periode 6 (enam) tahun terakhir.                  for the last 6 (six) year period.


                                               Daftar Akuntan Publik 2018-2023
                                             List of Public Accountants 2018-2023

                                                                                                                Biaya Jasa
  Tahun                                                                                                         Audit (Rp
  Buku           Akuntan         Kantor Akuntan Publik         Ruang Lingkup Audit               Opini            Ribu)
  Fiscal        Accountant       Public accounting firm            Audit Scope                  Opinion         Biaya Jasa
   year                                                                                                         Audit (Rp
                                                                                                                  Ribu)
                                                                                           Wajar Dalam
                                                            Audit Laporan Keuangan
                                                                                           Semua Hal Yang
              Christophorus     Purwantono, Sungkoro,       Tahun Buku 2022
  2023                                                                                     Material             6.250.000
              Alvin Kossim      dan Surja (EY)              Audit of Financial Reports
                                                                                           Reasonable in all
                                                            for Fiscal Year 2022
                                                                                           material respects
                                                                                           Wajar Dalam
                                                            Audit Laporan Keuangan
                                                                                           Semua Hal Yang
              Christophorus     Purwantono, Sungkoro,       Tahun Buku 2022
  2022                                                                                     Material            5.850.000
              Alvin Kossim      dan Surja (EY)              Audit of Financial Reports
                                                                                           Reasonable in all
                                                            for Fiscal Year 2022
                                                                                           material respects




588                                                                                      Laporan Tahunan 2023 | PT Pegadaian
Page 589
                                                                                                         Biaya Jasa
  Tahun                                                                                                  Audit (Rp
  Buku       Akuntan         Kantor Akuntan Publik        Ruang Lingkup Audit           Opini              Ribu)
  Fiscal    Accountant       Public accounting firm           Audit Scope              Opinion           Biaya Jasa
   year                                                                                                  Audit (Rp
                                                                                                           Ribu)
                                                       Audit umum atas Laporan
                                                       Keuangan Konsolidasian
                                                       dan Laporan Keuangan
                                                       Program Kemitraan dan      Wajar Dalam
                                                       Bina Lingkungan (PKBL)     Semua Hal Yang
           Lucy Luciana     Tanudiredja, Wibisana,
   2021                                                General audit of           Material             6.000.000
           Suhendra         Rintis & Rekan (PwC)
                                                       Consolidated Financial     Reasonable in all
                                                       Reports and Partnership    material respects
                                                       and Community
                                                       Development Program
                                                       (PKBL) Financial Reports
                                                       Audit umum atas Laporan
                                                       Keuangan Konsolidasian
                                                       dan Laporan Keuangan
                                                       Program Kemitraan dan
                                                                                  Wajar Tanpa
                                                       Bina Lingkungan (PKBL)
                            Tanudiredja, Wibisana,                                Pengecualian
  2020     Jusuf Wibisana                              General audit of                                6.525.000
                            Rintis & Rekan (PwC)                                  Reasonable
                                                       Consolidated Financial
                                                                                  Without Exceptions
                                                       Reports and Partnership
                                                       and Community
                                                       Development Program
                                                       (PKBL) Financial Reports
                                                       Audit umum atas Laporan
                                                       Keuangan Konsolidasian
                                                       dan Laporan Keuangan
                                                       Program Kemitraan dan
                                                                                  Wajar Tanpa
                                                       Bina Lingkungan (PKBL)
                            Tanudiredja, Wibisana,                                Pengecualian
   2019    Jusuf Wibisana                              General audit of                                7.135.000
                            Rintis & Rekan (PwC)                                  Reasonable
                                                       Consolidated Financial
                                                                                  Without Exceptions
                                                       Reports and Partnership
                                                       and Community
                                                       Development Program
                                                       (PKBL) Financial Reports
                            Tanudiredja, Wibisana,
                            Rintis & Rekan (PwC)
                            Audit umum atas
                            Laporan Keuangan
                                                       Audit umum atas Laporan
                            Konsolidasian dan
                                                       Keuangan Konsolidasian
                            Laporan Keuangan
                                                       dan Laporan Keuangan
                            Program Kemitraan dan
                                                       Program Kemitraan dan      Wajar dalam
                            Bina Lingkungan (PKBL)
                                                       Bina Lingkungan (PKBL)     Semua Hal yang
                            G
   2018    Jusuf Wibisana                              General audit of           Material             5.460.000
                            Tanudiredja, Wibisana,
                                                       Consolidated Financial     Reasonable in All
                            Rintis & Partners
                                                       Reports and Partnership    Material Matters
                            (PwC) General audit of
                                                       and Community
                            Consolidated Financial
                                                       Development Program
                            Reports and Partnership
                                                       (PKBL) Financial Reports
                            and Community
                            Development Program
                            (PKBL) Financial Reports
                            G




PT Pegadaian | 2023 Annual Report                                                                                  589
Page 590
Tata Kelola Perusahaan
Corporate Governance




Monitoring Tindak Lanjut Rekomendasi Audit                Monitoring Follow-up           to       External          Audit
Eksternal                                                 Recommendations

Perseroan senantiasa menindaklanjuti setiap temuan        The Company always follows up on every finding
dan rekomendasi hasil audit eksternal dalam rangka        and recommendation from external audits in order to
penyempurnaan pengelolaan Perseroan. Jumlah               improve the Company’s management. The number of
temuan audit eksternal yang telah ditindaklanjuti oleh    external audit findings that have been followed up by
Perseroan selama tahun 2023 adalah sebagai berikut:       the Company during 2023 are as follows:


                                                    Selesai Ditindaklanjuti                   Belum selesai
            Hasil Audit       Jumlah Temuan         Completed Follow-up                      Not finished yet
 No
            Audit Result       Total Findings     Jumlah                             Jumlah
                                                                       %                                        %
                                                   Total                              Total

  1   BPK RI (2019)                  6               6                100%              0                   0%


  2   OJK (2021)                     4               4                100%              0                   0%


  3   OJK (2022)                    35              35                100%              0                   0%


  4   BRI (2022)                    40              40                100%              0                   0%


  5   KAP EY (2022)                 46              46                100%              0                   0%


  6   Bank Indonesia (2022)         10               10               100%              0                   0%


  7   BPK RI (2023)                 33              20               60,60%             13                39,40%


  8   OJK (2023)                    78              34               43,59%            44                 56,41%



Efektivitas Pelaksanaan Audit Eksternal                   Effectiveness of External Audit Implementation

Pelaksanaan Audit Eksternal di lingkup Perusahaan         Implementation of External Audit within the scope
memastikan pelaksanaan pengelolaan bisnis dilakukan       of Pegadaian ensures that the implementation of
dengan cara efektif, dimana Auditor Eksternal dalam       business management is carried out in an effective
melakukan Audit melakukan pemeriksaan di Kantor           manner, where the External Auditor in carrying out
Pusat, Kantor Wilayah, Kantor Cabang, dan UPC serta       the Audit conducts inspections at the Head Office,
Anak Perusahaan. Hal ini dilakukan dalam mendukung        Regional Offices, Branch Offices, UPC and subsidiaries.
pencapaian tujuan Perseroan secara efektif dan            This is done in support of achieving the Company’s
efisien, pelaporan keuangan Perseroan yang handal         goals effectively and efficiently, reliable Company
serta pelaksanaan kegiatan Perseroan yang patuh           financial reporting and implementation of Company
terhadap peraturan yang berlaku dan berjalannya           activities that comply with applicable regulations
Sistem Pengendalian Internal PT Pegadaian dan Anak        and the operation of PT Pegadaian’s Internal Control
Perusahaan.                                               System and its subsidiaries.




590                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 591
Manajemen Risiko
Risk Management
Perseroan menyadari bahwa penerapan Manajemen           The Company realizes that the application of Risk
Risiko secara sistematis, konsisten dan terintegrasi    Management in a systematic, consistent and integrated
merupakan bagian dari strategi dalam mencapai           manner is part of the strategy in achieving targets and
sasaran dan menciptakan nilai tambah. Dengan            creating added value. With the implementation of
penerapan Manajemen Risiko yang baik akan dapat         good risk management, it will be able to reduce the
mengurangi risiko kerugian, mendorong pertumbuhan       risk of loss, encourage sustainable growth and realize
yang berkelanjutan (sustainability growth) dan          good corporate governance.
mewujudkan Governansi Perusahaan.


Pengelolaan Manajemen Risiko berdasarkan prinsip,       Management of Risk Management based on the
kerangka dan proses Manajemen Risiko sesuai dengan      principles, framework and process of Risk Management
karakteristik bisnis dan kebutuhan Pegadaian. Melalui   in accordance with the business characteristics and
pengelolaan risiko yang menyeluruh pada semua           needs of Pegadaian. Through comprehensive risk
Pemilik Risiko (Risk Owner) diharapkan sasaran          management for all Risk Owners, it is hoped that
atau tujuan Pegadaian dapat tercapai dengan baik.       the Pegadaian’s goals or objectives can be achieved
Penerapan manajemen risiko menjadi tanggung jawab       properly. The implementation of risk management
bersama seluruh manajemen dan karyawan, sehingga        is the joint responsibility of all management and
menjadi bagian yang tidak terpisahkan dalam rangka      employees, so that it becomes an integral part in
membangun budaya sadar risiko (Risk Awareness) di       building a risk awareness culture (Risk Awareness) at
Pegadaian.                                              Pegadaian.


Sistem Manajemen Risiko                                 Company Risk Management System

Penerapan sistem manajemen risiko Perseroan             The implementation of the Company’s risk
menggunakan pendekatan three line models, dimana        management system uses a three-line model approach,
pengelolaan risiko dilakukan oleh seluruh Unit Kerja    in which all work units carry out risk management and
dan dilakukan pengawasan oleh Dewan Komisaris dan       are supervised by the Board of Commissioners and
Direksi.                                                the Board of Directors.




PT Pegadaian | 2023 Annual Report                                                                          591
Page 592
Tata Kelola Perusahaan
Corporate Governance




                                               Pendekatan Penerapan Sistem Manajemen Risiko Pegadaian
                                            Approach to the Pegadaian Risk Management System Implementation
Struktur Organisasi/ Organization Structure

      Dewan Komisaris/ The Board of Commissioners

 2    Direksi/ The Board of Directors

 3    Satuan Kerja Manajemen Risiko/ Risk Management Work Unit             Dewan Komisaris
                                                                                                           Komite Pemantau Risiko (Dekom)
                                                                             The Board of
 4    Satuan Kerja Operasional/ Operational Work Unit                                                      Risk Monitoring Committee (BOC)
                                                                            Commissioners
 5    Satuan Pengawasan Intern/ Internal Audit Unit

Komite-Komite/ Committees
 6    Komite Pemantau Risiko (Dewan Komisaris)                                 Direksi
                                                                         The Board of Directors                                                   Pengawasan
      Risk Monitoring Committee (BOC)                                                                                                                 Aktif
 7    Risk Management Committee (Direksi)                                                                                                       Active Monitoring
      Risk Management Committee (BOD)                                  Risk Management Committee
                                                                                (Direksi)
                                                                    Risk Management Committee (BOD)




                                                                                       Risiko Kredit
                           Kantor Wilayah                                                                             Satuan Pengawasan
                                                                                         Asuransi
                           Regional Office                                                                                   Intern
                                                                                   Insurance Credit Risk
                                                                                                                       Internal Audit Unit

                             Kantor Area                               Manajemen Risiko
                             Area Office                              Operasi dan Korporasi
                                                                        Operational and                                    Inspektorat
                                                                        Corporate Risk                                   Pengembangan
                                                                         Management
                                                                                                                     Development Inspectorate        Proses
                                                                                                                                                   Manajemen
     Kantor Cabang/Syariah               Cabang Bisnis Mikro                              Kepatuhan                                                   Risiko
      Branch/Sharia Office               Micro Business Branch                            Compliance                                            Risk Management
                                                                                                                        Inspektorat Pusat
                                                                                                                                                     Process
                                                                                                                       Central Inspectorate

         Unit Pelayanan
         Cabang/Syariah                        Unit Bisnis Mikro
          Branch/Sharia                       Micro Business Unit                                                      Inspektorat Wilayah
           Service Unit                                                                                                Regional Inspectorate




                          First Line                                               Second Line                              Third Line



•     First Line                                                                        •     First Line
      Terdiri dari Satuan Kerja Operasional yang                                              Consists of Operational Work Units which are
      merupakan seluruh unit kerja selain unit kerja                                          all work units other than work units in charge of
      yang membidangi Manajemen Risiko dan Satuan                                             Risk Management and Internal Control Unit (SPI).
      Pengawasan Intern (SPI). First line berfungsi                                           The first line functions to carry out all operational
      menjalankan seluruh aktivitas operasional dan                                           activities and manage the risks inherent in each
      mengelola risiko yang melekat pada setiap                                               of the Company’s business operational activities.
      aktivitas operasional bisnis Perusahaan. First                                          The first line consists of Regional Office Work
      line terdiri dari Unit Kerja kantor Wilayah, Area,                                      Units, Areas, Conventional & Sharia Branches,
      Cabang Konvensional & Syariah, UPC Konvensional                                         Conventional & Sharia UPC, Micro Business
      & Syariah, Cabang Bisnis Mikro, serta Unit Bisnis                                       Branches, and Micro Business Units. All Work Units
      Mikro. Seluruh Unit Kerja yang berada dalam first                                       that are in the first line carry out a Risk & Control
      line melakukan Risk & Control Self Assessment                                           Self Assessment (RCSA) every month through
      (RCSA) setiap bulannya melalui aplikasi Pegadaian                                       the Pegadaian Risk Management & Application
      Risk Management & Application (PRISMA) sesuai                                           (PRISMA) application in accordance with the
      dengan kondisi dan potensi risiko masing-masing                                         conditions and potential risks of each work unit.
      unit kerja.


•     Second Line                                                                       •     Second Line
      Terdiri dari Satuan Kerja Manajemen Risiko                                              Consists of a Risk Management Work Unit which
      yang merupakan Unit Kerja yang membidangi                                               is a Work Unit in charge of Risk Management
      Manajemen Risiko yang terdiri dari Divisi                                               consisting of the Operational & Corporate Risk
      Manajemen Risiko Operasi & Korporasi, Divisi                                            Management Division, the Credit & Insurance Risk
      Risiko Kredit & Asuransi, dan Divisi Kepatuhan.                                         Division, and the Compliance Division. The second
      Second line berperan dan bertanggung jawab                                              line plays a role and is responsible for providing



592                                                                                                               Laporan Tahunan 2023 | PT Pegadaian
Page 593
     menyediakan kebijakan dan prosedur pengelolaan             risk management policies and procedures, as well
     risiko, serta memastikan seluruh risiko korporat           as ensuring that all corporate risks
     telah dikelola sesuai dengan tingkat risiko yang
     dapat diterima.


•    Third Line                                            •    Third Line
     Terdiri dari Unit Satuan Pengawasan Intern yang            Consisting of the Internal Audit Unit which uses
     menggunakan aktivitas audit yang terfokus pada             risk-focused audit activities to review the reliability
     risiko untuk melakukan kaji ulang atas keandalan           of the Risk Management framework (first line
     kerangka Manajemen Risiko (fungsi first line &             & second line function) above and if necessary
     second line) di atas dan bila diperlukan memberikan        provide recommendations for improvement.
     rekomendasi perbaikan.


Kebijakan dan Prosedur Pengelolaan Risiko                  Risk Management Policies and Procedures

Pedoman penerapan manajemen risiko di Perseroan            Guidelines for implementing risk management in the
mengacu pada Peraturan Menteri Negara Badan                Company refer to the Regulation of the Minister of State
Usaha Milik Negara No. PER-01/MBU/2011 tanggal 1           for State-Owned Enterprises No. PER-01/MBU/2011
Agustus 2011 jo. No. PER-09/MBU/2012 tanggal 6 Juli        dated 1 August 2011 jo. No. PER-09/MBU/2012
2012 tentang Penerapan Tata Kelola Perusahaan yang         dated 6 July 2012 concerning Implementation
Baik (Good Corporate Governance) pada Badan Usaha          of Good Corporate Governance in State-Owned
Milik Negara serta Peraturan Menteri BUMN No. PER-5/       Enterprises and Minister of BUMN Regulation No
MBU/09/2022 tentang Penerapan Manajemen Risiko             PER-5/MBU/09/2022 concerning Application of Risk
pada Badan Usaha Milik Negara. Kebijakan manajemen         Management in Owned Enterprises Country. The risk
risiko telah ditetapkan melalui Peraturan Direksi No.      management policy has been established through
68 Tahun 2021 tentang Kebijakan Manajemen Risiko           Directors Regulation Number 68 of 2021 concerning
Pegadaian yang disahkan pada tanggal 25 Juni 2021.         Pawnshop Risk Management Policies which was
                                                           ratified on June 25, 2021.


Penetapan Sistem Manajemen Risiko                          Determination of Pegadaian’s Risk
Pegadaian                                                  Management System

Pedoman penerapan manajemen risiko di Perseroan            Guidelines for implementing risk management in the
mengacu pada Peraturan Menteri Negara Badan                Company refer to the Regulation of the Minister of State
Usaha Milik Negara No. PER-01/MBU/2011 tanggal             for State-Owned Enterprises No. PER-01/MBU/2011
1 Agustus 2011 jo. No. PER-09/MBU/2012 tanggal 6           dated 1 August 2011 jo. No. PER-09/MBU/2012 dated
Juli 2012 tentang Penerapan Tata Kelola Perusahaan         6 July 2012 concerning Implementation of Good
yang Baik (Good Corporate Governance) pada Badan           Corporate Governance in State-Owned Enterprises and
Usaha Milik Negara serta Peraturan Menteri BUMN No.        Minister of BUMN Regulation No PER-5/MBU/09/2022
PER-5/MBU/09/2022 tentang Penerapan Manajemen              concerning Application of Risk Management in Owned
Risiko Pada Badan Usaha Milik Negara. Pedoman              Enterprises Country. Guidelines for implementing risk
penerapan manajemen risiko telah ditetapkan melalui        management have been established through Directors
Peraturan Direksi No. 68 Tahun 2021 tentang Kebijakan      Regulation Number 68 of 2021 concerning Pawnshop
Manajemen Risiko Pegadaian (KMRP).                         Risk Management Policies (KMRP).


Pengawasan Aktif Dewan Komisaris dan                       Active Supervision of the Board of
Direksi                                                    Commissioners and Board of Directors

Dalam melaksanakan fungsi manajemen risiko, Dewan          In carrying out the risk management function, the
Komisaris dan Direksi memiliki tugas dan tanggung          Board of Commissioners and the Board of Directors
jawab yang jelas, di antaranya:                            have clear duties and responsibilities, including:


1.   Dewan Komisaris melakukan pengawasan secara           1.   Board of Commissioners carry out general
     umum atau khusus terhadap penetapan dan                    or special supervision of the establishment
     penerapan kebijakan, strategi, dan prosedur                and implementation of the Company’s Risk
     Manajemen Risiko Perseroan.                                Management policies, strategies and procedures.



PT Pegadaian | 2023 Annual Report                                                                                 593
Page 594
Tata Kelola Perusahaan
Corporate Governance




2. Direksi menyetujui kebijakan, strategi, dan prosedur   2. Board of Directors approve the Company’s Risk
   Manajemen Risiko Perseroan dan menyampaikan               Management policies, strategies and procedures
   laporan penerapan manajemen risiko kepada                 and submit reports on the implementation of
   Dewan     Komisaris     secara     berkala     untuk      risk management to the Board of Commissioners
   mendapatkan masukan dari/atau rekomendasi                 periodically   to    obtain    input   from/or
   penyempurnaan.                                            recommendations for improvements.


Dalam Pengawasan aktif Dewan Komisaris dan Direksi        Under the active supervision of the Board of
dalam menjalankan tugas dan tanggung jawab                Commissioners and the Board of Directors in
pengelolaan risiko dibantu oleh komite-komite, yaitu:     carrying out their duties and responsibilities in risk
                                                          management, assisted by committees, namely:
1. Komite Pemantau Risiko (Dewan Komisaris) Tugas         1. Risk Monitoring Committee (Board of Commissioners)
   dan tanggung jawab Komite Pemantau Risiko                  Duties and responsibilities of the Risk Monitoring
   (Dewan Komisaris):                                         Committee (Board of Commissioners):
   a. Melakukan kajian sebagai masukan kepada                a. Conduct a review as input to the Board of
      Dewan Komisaris atas Laporan Profil Risiko                 Commissioners on the Company’s Risk Profile
      Perseroan yang disampaikan kepada Direksi;                 Report submitted to the Board of Directors;
   b. Memberikan         masukan    kepada      Dewan        b. Provide input to the Board of Commissioners
      Komisaris sehubungan dengan kebijakan dan/                 regarding policies and/or business decisions
      atau keputusan bisnis yang menyimpang dari                 that deviate from normal procedures, such
      prosedur normal, seperti pelampauan ekspansi               as significant excess business expansion
      usaha yang signifikan dibandingkan dengan                  compared to the Company’s predetermined
      rencana bisnis Perseroan yang telah ditetapkan             business plan or taking a position/risk exposure
      sebelumnya atau pengambilan posisi/eksposur                that exceeds a predetermined limit;
      risiko yang melampaui limit yang telah
      ditetapkan;
   c. Mengidentifikasi hal-hal yang memerlukan               c. Identify matters that require the attention of
      perhatian Dewan Komisaris;                                the Board of Commissioners;
   d. Melaksanakan tugas lain yang diberikan oleh            d. Carry out other tasks assigned by the Board of
      Dewan Komisaris sepanjang masih dalam                     Commissioners as long as they are within the
      lingkup tugas dan kewajiban Dewan Komisaris               scope of duties and obligations of the Board of
      berdasarkan ketentuan peraturan perundang                 Commissioners based on the provisions of laws
      undangan.                                                 and regulations.
2. Risk Management Committee (Direksi)                    2. Risk Management Committee (Board of Directors)
   a. Menetapkan kerangka kerja dan metodologi               a. Establish a risk management framework and
      manajemen risiko untuk melakukan identifikasi,            methodology to identify, measure, and mitigate
      pengukuran,       dan   mitigasi   risiko   dan           risks and contingency plans;
      contingency plan;
   b. Memantau Profil Risiko dan pengelolaan                 b. Monitor the Risk Profile and manage all risks in
      seluruh risiko dalam rangka menetapkan risk               order to determine risk appetite, risk tolerance
      appetite, risk tolerance, dan risk limit serta            and risk limits as well as an integrated risk
      strategi pengelolaan risiko yang terintegrasi;            management strategy;
   c. Melakukan         penyempurnaan      penerapan         c. Improve     the    implementation      of      risk
      manajemen risiko secara berkala maupun                    management periodically or incidentally as a
      insidental sebagai tindak lanjut adanya                   follow-up to changes in internal and external
      perubahan kondisi internal dan eksternal yang             conditions that affect the Company’s risk
      mempengaruhi profil risiko Perseroan;                     profile;
   d. Membahas dan menetapkan hal-hal strategis              d. Discuss and determine strategic matters within
      dalam lingkup manajemen risiko termasuk                   the scope of risk management including risk
      manajemen risiko di perusahaan anak;                      management in subsidiaries;
   e. Menetapkan hal-hal yang terkait dengan                 e. Determine matters related to business decisions
      keputusan bisnis yang memiliki kondisi khusus             that have special conditions (irregularities);
      (irregularities);
   f. Mendelegasikan kewenangan kepada pejabat               f.   Delegating authority to appointed officials to
      yang ditunjuk untuk melaksanakan hal-hal yang               carry out operational matters.
      bersifat operasional.



594                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 595
Kecukupan Kebijakan, Prosedur, dan                        Adequacy of Risk Management Policies,
Penetapan Limit Manajemen Risiko                          Procedures and Limits

Perseroan telah memiliki kebijakan dan pedoman            The Company already has risk management policies
manajemen risiko yang dalam implementasinya               and guidelines which in its implementation are
disesuaikan dengan visi, misi, dan Rencana Kerja          adjusted to the Company’s vision, mission and Annual
Anggaran Tahunan Perseroan. Kebijakan dan pedoman         Work and Budget Plan. Risk management policies and
manajemen risiko dilakukan pengkinian secara berkala      guidelines are regularly updated in accordance with
yang disesuaikan dengan perkembangan Perseroan            the Company’s developments and business dynamics
dan dinamika bisnis yang terjadi baik internal maupun     that occur both internally and externally.
eksternal.


Kebijakan dan pedoman dalam pengelolaan risiko            Policies and guidelines in risk management include:
mencakup:
1. Penetapan delapan jenis risiko yang dikelola           1.   Determination of the eight types of risks managed
   Perseroan diatur dalam Peraturan Direksi                    by the Company is regulated in Directors Regulation
   No. 96 Tahun 2022 tentang Pedoman Risk Appetite             No. 96 of 2022 concerning Guidelines for Risk
   Statement (RAS) dan Profil Risiko;                          Appetite Statement (RAS) and Risk Profiles;
2. Penetapan penggunaan metode pengukuran dan             2.   Determination of the use of measurement methods
   sistem informasi manajemen risiko, tingkat risiko           and risk management information systems, the
   yang akan diambil, toleransi dan limit risiko, serta        level of risk to be taken, risk tolerance and limits,
   peringkat risiko diatur dalam Peraturan Direksi No.         as well as risk ratings are regulated in Directors
   96 Tahun 2022 tentang Pedoman Risk Appetite                 Regulation No. 96 of 2022 concerning Guidelines
   Statement (RAS) dan Profil Risiko dan Peraturan             for Risk Appetite Statement (RAS) and Risk Profiles
   Direksi 122 Tahun 2021 tentang Pedoman Profil               and Directors Regulation 122 of 2021 concerning
   Risiko Kantor Wilayah;                                      Guidelines for Regional Office Risk Profiles;
3. Penggunaan perangkat dalam melakukan proses            3.   The use of devices in carrying out the process of
   identifikasi, mengukur dan menganalisis risiko              identifying, measuring and analyzing risks carried
   yang dilakukan oleh Unit Kerja (First Line) yang            out by the Work Unit (First Line) is regulated in
   diatur dalam Peraturan Direksi No. 36 Tahun                 Board of Directors’ Regulation No. 36 of 2022
   2022 tentang Pedoman Risk and Control Self                  concerning Guidelines for Risk and Control Self
   Assessment, Peraturan Direksi No. 89 Tahun 2022             Assessment, Board of Directors’ Regulation No.
   tentang Pedoman Key Risk Indicators (KRI) dan               89 of 2022 concerning Guidelines for Key Risk
   Peraturan Direksi No. 90 Tahun 2022 tentang                 Indicators (KRI) and Board of Directors’ Regulation
   Pedoman Loss Event Management (LEM);                        No. 90 of 2022 concerning Guidelines for Loss
4. Penyusunan rencana darurat dalam kondisi                    Event Management (LEM);
   terburuk diatur dalam Peraturan Direksi No. 97         4.   Preparation of emergency plans in the worst
   tahun 2021 tentang Kebijakan Business Continuity            conditions is regulated in Board of Directors’
   Management System (BCMS), Peraturan Direksi                 Regulation No. 97 of 2021 concerning Business
   No. 97 Tahun 2021 tentang Pedoman Business                  Continuity Management System (BCMS) Policy,
   Continuity Management System (BCMS), dan                    Board of Directors’ Regulation No. 97 of 2021
   Keputusan Direksi No. 862 Tahun 2019 tentang                concerning Business Continuity Management
   Penetapan Lokasi Alternatif Kantor Pusat;                   System (BCMS) Guidelines, and Board of Directors’
                                                               Decree No. 862 of 2019 concerning Determination
                                                               of Alternative Locations for Head Office;
5. Penetapan Sistem Pengendalian Internal dalam           5.   Determination of the Internal Control System in
   penerapan Manajemen Risiko diatur dalam                     the application of Risk Management is regulated in
   Peraturan Direksi No. 68 Tahun 2021 tentang                 the Board of Directors’ Regulation No. 68 of 2021
   Kebijakan Manajemen Risiko Pegadaian (KMRP);                concerning Pegadaian’s Risk Management Policy
                                                               (KMRP).
6. Penetapan manajemen risiko yang terkait dengan         6.   6. Determination of risk management related to
   teknologi informasi yang diatur dalam Peraturan             information technology as regulated in Board of
   Direksi No. 112 Tahun 2021 tentang Pedoman                  Directors’ Regulation No. 112 of 2021 concerning
   Manajemen Risiko Teknologi Informasi;                       Guidelines for Information Technology Risk
                                                               Management;




PT Pegadaian | 2023 Annual Report                                                                              595
Page 596
Tata Kelola Perusahaan
Corporate Governance




7.   Penetapan Peraturan Direksi No. 133 Tahun 2021         7. Stipulation of Board of Directors’ Regulation No.
     tentang Struktur Organisasi dan Tata Kerja Divisi         133 of 2021 concerning Organizational Structure
     Manajemen Risiko Operasi dan Korporasi;                   and Work Procedures of the Operational and
                                                               Corporate Risk Management Division;
8. Perseroan mendampingi Perusahaan Anak dalam              8. The Company assists Subsidiaries in formulating
   menyusun kebijakan Manajemen Risiko masing-                 Risk Management policies for each subsidiary,
   masing Perusahaan anak antara lain: Peraturan               including: Directors Regulation No. 04/Perdir-
   Direksi   No.    04/Perdir-PIJ/X/2020     tentang           PIJ/X/2020 concerning PT Pesonna Indonesia
   Kebijakan Manajemen Risiko PT Pesonna Indonesia             Jaya’s Risk Management Policy; Board of Directors’
   Jaya; Peraturan Direksi No. 35 tahun 2020 tentang           Regulation No. 35 of 2020 concerning the Risk
   Kebijakan Manajemen Risiko PT Pegadaian Galeri              Management Policy of PT Pegadaian Galeri Dua
   Dua Empat.                                                  Empat.


Kecukupan Proses Identifikasi, Pengukuran,                  Adequacy of Risk Identification, Measurement,
Pemantauan dan Pengendalian Risiko serta                    Monitoring and Control Processes and Risk
Sistem Informasi Manajemen Risiko                           Management Information Systems

Pengelolaan risiko dimulai dari proses identifikasi,        Risk management starts from the process of identifying,
mengukur, memantau serta mengendalikan risiko               measuring, monitoring and controlling risks so as not
agar tidak berdampak besar terhadap sasaran/                to have a major impact on the Company’s strategic
tujuan strategis Perseroan. Penerapan manajemen             goals/objectives. The implementation of good risk
risiko yang baik dapat melindungi Perseroan dari            management can protect the Company from the threat
ancaman kegagalan dalam melaksanakan kegiatan               of failure in carrying out operational and business
operasional dan bisnis serta memberikan nilai tambah        activities and provide added value (value added) that
(value added) yang dapat digunakan dalam setiap             can be used in every decision making.
pengambilan keputusan.


Dalam menjalankan penerapan Manajemen Risiko,               In carrying out the implementation of Risk Management,
Perseroan memiliki kerangka kerja yang bertujuan            the Company has a framework that aims to assist the
untuk membantu Perseroan dalam mengintegrasikan             Company in integrating the Risk Management function
fungsi Manajemen Risiko ke seluruh aktivitas bisnis         into all of the Company’s business activities and work
dan unit kerja Perseroan. Unit Kerja Kantor Pusat,          units. Head Office Work Units, Regional Offices, Areas,
Kantor Wilayah, Area, Cabang Konvensional & Syariah,        Conventional & Sharia Branches, Conventional & Sharia
UPC Konvensional & Syariah, Cabang Bisnis Mikro,            UPC, Micro Business Branches, and Micro Business
serta Unit Bisnis Mikro melakukan Risk & Control Self       Units conduct Risk & Control Self Assessment (RCSA)
Assessment (RCSA) setiap bulannya melalui aplikasi          every month through the Pegadaian Risk Management
Pegadaian Risk Management & Application (PRISMA)            & Application (PRISMA) application according to with
sesuai dengan kondisi dan potensi risiko masing-            the conditions and potential risks of each work unit.
masing unit kerja.


Hasil RCSA yang telah dilakukan oleh seluruh Unit           RCSA results that have been carried out by all
Kerja Operasional dan Divisi Kantor Pusat akan diolah       Operational Work Units and Head Office Divisions
menjadi Key Risk Issue yang akan ditindaklanjuti            will be processed into Key Risk Issues which will be
dengan menyusun langkah-langkah mitigasi yang               followed up by compiling mitigation measures that
telah didiskusikan dengan Divisi terkait. Selain Key Risk   have been discussed with the relevant Divisions.
Issue, Divisi Manajemen Risiko Operasi & Korporasi          In addition to Key Risk Issues, the Operational &
juga mengelola dan mengukur tingkat risiko korporat         Corporate Risk Management Division also manages
yang kemudian dikemas dalam Laporan Profil Risiko           and measures the level of corporate risk which is then
Perusahaan baik secara bulanan dan Triwulan yang            packaged in a Company Risk Profile Report both
kemudian disampaikan pada Direksi melalui Rapat Risk        monthly and quarterly which is then submitted to
Management Committee (RMC) dan pada Komisaris               the Board of Directors through a Risk Management
melalui Rapat Komite Pemantau Risiko (KPR).                 Committee (RMC) Meeting and to the Commissioners
                                                            through a Committee Meeting. Risk Monitoring (KPR).




596                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 597
Laporan mengenai perkembangan risiko yang                  Reports on risk developments submitted to the Board
disampaikan kepada Direksi meliputi:                       of Directors include:
1. Laporan Profil Risiko Perusahaan;                       1. Company Risk Profile Report;
2. Laporan Profil Risiko Kantor Wilayah;                   2. Regional Office Risk Profile Report;
3. Laporan Profil Risiko Produk;                           3. Product Risk Profile Report;
4. Laporan Penerapan Anti Pencucian Uang dan               4. Report on the Implementation of Anti-Money
    Pencegahan Pendanaan Terorisme (APU PPT).                  Laundering and Combating the Financing of
                                                               Terrorism (AML CFT).


Sebagai bentuk monitoring terhadap Laporan Profil          As a form of monitoring the Regional Office’s Risk
Risiko Kanwil dan hasil RCSA unit kerja operasional,       Profile Report and operational work unit RCSA results,
Divisi Manajemen Risiko Operasi & Korporasi secara         the Operational & Corporate Risk Management Division
konsisten menyelenggarakan Regional Risk Forum             consistently organizes the Regional Risk Forum (RFF)
(RFF) yang dilakukan setiap bulan. Forum tersebut          which is held every month. The forum was attended by
diikuti oleh seluruh fungsi First Line dengan tujuan       all First Line functions with the aim of evaluating and
untuk melakukan evaluasi dan pengendalian atas             controlling the risks faced by Operational Work Units.
risiko-risiko yang dihadapi oleh Unit Kerja Operasional.


Struktur Pengelola Risiko                                  Risk Management Structure

Struktur Pengelola Risiko di setiap unit kerja sesuai      The Risk Management Structure in each work unit is
dengan Peraturan Direksi No. 192 Tahun 2019 tentang        in accordance with Board of Directors’ Regulation No.
Pedoman Risk and Control Self Assessment (RCSA)            192 of 2019 concerning Guidelines for Risk and Control
terdiri dari:                                              Self Assessment (RCSA) consisting of:


1. Pemilik Risiko (Risk Owner)                             1.   Risk Owner
   Setiap pemimpin unit kerja yang mempunyai                    Each work unit leader has the responsibility and
   tanggung jawab dan wewenang untuk mengelola                  authority to manage risk and risk treatment.
   risiko serta perlakuan risiko.
2. Pelaksana Risiko (Risk Officer)                         2. Risk Officer
   Karyawan unit kerja yang bertugas untuk                    Work unit employees whose job is to coordinate
   berkoordinasi     dengan       risk  owner    dalam        with risk owners in carrying out the risk assessment
   menjalankan      fungsi    penilaian   risiko  (risk       function in accordance with applicable regulations.
   assessment) sesuai ketentuan yang berlaku.




PT Pegadaian | 2023 Annual Report                                                                            597
Page 598
Tata Kelola Perusahaan
Corporate Governance




Adapun tugas dari masing-masing pengelola risiko                                The duties of each risk manager are as shown in the
adalah seperti dalam tabel berikut:                                             following table:


             Nama                                       Tugas
 No
             Name                                       Duties
                            1. Melakukan RCSA secara berkala di Unit Kerjanya                   1. Carrying out RCSA periodically in their Work
                               sesuai ketentuan yang telah ditetapkan.                             Units according to predetermined conditions.
                            2. Memastikan kecukupan efektivitas dan eksisting                   2. Ensuring the adequacy of effectiveness and
                               control di Unit Kerjanya yang menjadi dasar                         existing control in the Work Unit which is
                               penentuan Perlakuan Risiko yang ditetapkan.                         the basis for determining the stipulated Risk
                                                                                                   Treatment.
                            3. Melakukan rekonsiliasi atas segala perbedaan                     3. Reconcile all differences or problems that
                               atau permasalahan yang muncul dalam proses                          arise in the Risk Assessment process.
                               Penilaian Risiko.
                            4. Melakukan verifikasi dan persetujuan                             4. Perform verification and approval of
        Pemilik Risiko
   1                           pengklasifikasian serta penilaian atas Risiko                       classification and assessment of inherent/
        Risk Owner
                               bawaan/melekat dan risiko residual di Unit                          inherent risk and residual risk in the work
                               Kerjanya.                                                           unit.
                            5. Melakukan verifikasi dan persetujuan                             5. Conduct verification and approval of the
                               pengklasifikasian serta penilaian atas tingkat                      classification and assessment of the level of
                               kecukupan efektivitas dari Eksisting Kontrol di                     adequacy of the effectiveness of Existing
                               Unit Kerjanya.                                                      Controls in their Work Units.
                            6. Melakukan verifikasi dan persetujuan hasil                       6. Verify and approve RCSA assessment
                               penilaian RCSA di Unit Kerjanya, Selanjutnya                        results in their work units, then report
                               melaporkannya kepada Divisi Manajemen Risiko                        them to the Operational & Corporate Risk
                               Operasi & Korporasi.                                                Management Division.
                            1. Melakukan identifikasi dan penilaian risiko secara               1. Conduct qualitative and predictive (forward
                               kualitatif dan prediktif (forward looking) dengan                   looking) identification and risk assessment
                               perangkat RCSA.                                                     using the RCSA tool.
                            2. Melaporkan hasil Penilaian Risiko atas bagian                    2. Report the results of the Risk Assessment
                               yang menjadi tanggung jawabnya kepada                               on the part that is their responsibility to the
                               Risk Owner untuk digabungkan dengan hasil                           Risk Owner to be combined with the results
                               Penilaian Risiko Unit Kerja lainnya.                                of the Risk Assessment of other Work Units.
        Pelaksana
                            3. Melaksanakan rencana tindak lanjut berdasarkan                   3. Carry out follow-up plans based on the
  2     Risiko
                               hasil pemetaan risiko sehingga pengendalian                         results of risk mapping so that risk control
        Risk Officer
                               risiko dapat dilakukan secara efektif, efisien dan                  can be carried out effectively, efficiently
                               tepat waktu sesuai dengan yang direncanakan.                        and on time as planned.
                            4. Memantau dan menganalisis kejadian risiko yang                   4. Monitor and analyze risk events which
                               mungkin dapat menambah daftar isu Risiko baru                       may add to the list of new Risk issues and/
                               dan/atau menyesuaikan hasil RCSA sebagai                            or adjust RCSA results as input for the
                               masukan bagi Divisi Manajemen Risiko Operasi &                      Operational & Corporate Risk Management
                               Korporasi.                                                          Division.
Keterangan/Notes:

Risk Appetite
Perseroan mendefinisikan risk appetite sebagai tingkat dan jenis risiko yang bersedia diambil oleh Perseroan dalam rangka mencapai sasaran bisnis.
Risk appetite yang ditetapkan oleh Perseroan diputuskan melalui Rapat Direksi dan disetujui oleh Dewan Komisaris.
The Company defines risk appetite as the level and type of risk that the Company is willing to take in order to achieve business targets. The risk
appetite set by the Company is decided through a Board of Directors Meeting and approved by the Board of Commissioners.

Risk Tolerance
Perseroan mendefinisikan risk tolerance sebagai kesiapan Perseroan menanggung dampak negatif setelah perlakuan risiko untuk mencapai sasaran
Perseroan. Risk tolerance yang ditetapkan oleh Perseroan diputuskan melalui Rapat Direksi dan disetujui oleh Dewan Komisaris.
The Company defines risk tolerance as the Company’s readiness to bear negative impacts after risk treatment to achieve the Company’s goals. The
risk tolerance set by the Company is decided through a Board of Directors meeting and approved by the Board of Commissioners.

Stress Test
Perseroan secara berkala dan berkelanjutan melakukan stress test dengan berbagai skenario serta melakukan pendalaman terhadap faktor-faktor
dan parameter dalam stress testing. Skenario dalam pelaksanaan stress test pada umumnya mempertimbangkan beberapa variabel makro ekonomi,
seperti BI rate, tingkat inflasi, nilai tukar, dan harga emas. Metode yang digunakan dalam melakukan stress test selain menggunakan model statistik
yang berdasarkan data historis, juga memungkinkan manajemen untuk memberikan penilaian terbaiknya sebagai bagian dari metodologi stress test.
Stress test dilakukan untuk memperkirakan dampak perubahan faktor makro ekonomi terhadap tingkat NPL, profit, dan permodalan. Secara umum
hasil stress test yang telah dilakukan oleh Perseroan untuk risiko pasar, kredit, dan permodalan adalah cukup baik dan memberikan indikasi posisi NPL
dan permodalan Perseroan masih cukup memadai untuk mengantisipasi estimasi potensi kerugian.
The Company regularly and continuously conducts stress tests with various scenarios and deepens the factors and parameters in stress testing. Scenarios
in the implementation of stress tests generally consider several macroeconomic variables, such as the BI rate, inflation rate, exchange rate and gold
price. The method used in conducting the stress test apart from using a statistical model based on historical data, also allows management to provide
the best assessment as part of the stress test methodology. Stress tests are conducted to estimate the impact of changes in macroeconomic factors on
the level of NPL, profit and capital. In general, the results of the stress tests that have been carried out by the Company for market, credit and capital
risks are quite good and provide an indication of the Company’s NPL position and capital which is still sufficient to anticipate estimated potential losses.




598                                                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 599
Profil Risiko dan Upaya Mitigasi Risiko                             Risk Profile and Risk Mitigation Efforts

Profil Risiko                                                       Risk Profile


                                                        Realisasi Tahun 2023
                                                          2023 Realization
  Jenis Risiko
                    Jan'23   Feb'23   Mar'23   Apr'23      Mei'23   Jun'23     Jul'23   Ags'23   Sep'23   Okt'23   Nov'23   Des'23
   Risk Type
 1. Risiko Kredit
                    1.30      1.31     1.29     1.37       1.45      1.62      1.70     1.84      2.51    1.96      1.98    1.901
    Credit Risk
 2. Risiko
    Opverasional
                    1.80     1.60      1.67     1.75        1.72     1.57      1.52      1.56     1.51     1.58     1.56    1.49
    Operational
    Risk
 3. Risiko
    Strategis
                    1.94      1.79     1.63    1.85         1.63     1.38      1.22      1.16     1.14     1.14     1.14     1.14
    Strategic
    Risk
 4. Risiko Pasar
                    1.00     1.00     1.80     1.80        2.60     2.44       2.20     3.08     3.08     2.60     2.60     2.60
    Market Risk
 5. Risiko
    Likuiditas
                     1.15    1.45      1.75    1.55        2.05      1.95      1.60      1.95     1.75    1.50      1.30    1.30
    Liquidity
    Risk
 6. Risiko
    Kepatuhan
                    1.00     1.00     1.00     1.00        1.00     1.00       1.00     1.00     1.00     1.00      1.30    1.30
 7. Compliance
     Risk
 8. Risiko
    Hukum            1.75    1.30      1.45    1.30        1.00     1.00       1.00     1.00     1.00     1.30     1.00     1.00
    Legal Risk
 9. Risiko
    Reputasi
                    2.50     2.07      1.67    1.28        1.43      2.13      1.00     1.00     1.00      1.53    1.00     1.00
    Reputation
    Risk
 Profil Risiko
 Komposit
                    1.50     1.43      1.55     1.57       1.69     1.69       1.56      1.75     1.89     1.71     1.66     1.63
 Composite Risk
 Profile



Skor Profil Risiko Komposit Korporat Tahun 2023                     The Corporate Composite Risk Profile Score for 2023
yaitu “1.63“ dengan tingkat Risiko “Low to Moderate”.               is “1.63” with a risk level of “Low to Moderate”. There
Terjadi penurunan bila dibandingkan dengan Skor                     was a decrease when compared to the Corporate
Profil Risiko Komposit Korporat pada 2022 yaitu “2.01”              Composite Risk Profile Score in 2022 of “2.01” with
dengan tingkat Risiko Inheren yang sama yaitu “Low to               the same Inherent Risk level of “Low to Moderate”. In
Moderate”. Pada tahun 2023, Secara komposit tingkat                 2023, the composite risk profile level was maintained
profil risiko korporat terjaga pada tingkat Low to                  at Low to Moderate level. However, the Company
Moderate. Namun Perusahaan perlu mempersiapkan                      needs to prepare a more mature strategy to face
strategi yang lebih matang untuk menghadapi                         Market Risk exposure due to the increasing ratio of
eksposur Risiko Pasar akibat meningkatnya rasio                     liabilities with floating interest rates, which is triggered
liabilitas dengan suku bunga mengambang, yang                       by the need for funding from the money market which
dipicu oleh kebutuhan jumlah pendanaan dari money                   has low interest rates, as well as Credit Risk caused by
market yang memiliki suku bunga rendah, serta Risiko                the growth rate of OSL for Non-Pawn Products which
Kredit yang disebabkan oleh Tingkat pertumbuhan                     more increasing.
OSL Produk Non Gadai yang semakin meningkat.




PT Pegadaian | 2023 Annual Report                                                                                             599
Page 600
Tata Kelola Perusahaan
Corporate Governance




Upaya Mitigasi Risiko                                       Risk Mitigation Efforts

1.   Risiko Kredit                                          1.   Credit Risk
     Mitigasi yang telah dilakukan dalam mengendalikan           Mitigation that has been carried out in controlling
     eksposur risiko pada Risiko Kredit, antara lain             risk exposure to Credit Risk, includes the following:
     sebagai berikut:
     a. Selektif dalam penyaluran Kupedes                        a. Selective in distributing Kupedes
     b. Pemberlakuan pembatasan pencairan bagi                   b. Implementation of disbursement restrictions
         Unit Kerja dengan NPL >3%                                  for Work Units with NPL >3%
     c. Menjaga kualitas penyaluran Kredit KUPEDES               c. Maintaining the quality of KUPEDES Credit
         dengan menyediakan leads Nasabah potensial                 distribution by providing potential customer
         dan pasar sasaran yang prospektif;                         leads and prospective target markets;
     d. Maintenance kredit pasca pencairan pada                  d. Post-disbursement credit maintenance for
         produk Gadai berbasis Angsuran dan produk                  Installment-based Pawn products and Non-
         Non Gadai khususnya pada produk KUR                        Pawn products, especially KUR Syariah and
         Syariah dan KUPEDES yang mengalami tingkat                 KUPEDES products which are experiencing
         pertumbuhan yang cukup tinggi.                             quite high growth rates.
     e. Mendorong        UPC     dan    Cabang     untuk         e. Encourage UPC and Branches to comply with
         melaksanakan SOP secara patuh terutama                     SOPs, especially re-estimating BJ disbursement
         taksir ulang BJ hasil pencairan dari Agen Gadai.           results from Pawn Agents.
     f. Monitoring pembayaran PT POJ akan dilakukan              f. Monitoring of PT POJ payments will be carried
         secara tepat waktu sesuai perjanjian kredit.               out in a timely manner according to the credit
                                                                    agreement.


2. Risiko Pasar                                             2. Market Risk
   Mitigasi yang telah dilakukan dalam mengendalikan           Mitigation that has been carried out in controlling
   eksposur risiko pada Risiko Pasar, antara lain              risk exposure to Market Risk, includes the following:
   sebagai berikut:
   a. Menerbitkan liabilitas jangka panjang berupa               a. Issue long-term liabilities in the form of PUB 5
       obligasi PUB 5 Tahap 5 di awal 2024 sebesar                  Phase 5 bonds in early 2024 of Rp2.7 trillion;
       2.7 T; (sukuk 2 Tahap 5);                                    (sukuk 2 Phase 5);
   b. Memperluas kerjasama baru dengan mitra                     b. Expanding new collaborations with banking
       perbankan dalam rangka mencari sumber                        partners in order to find sources of money
       pendanaan money market dengan rate yang                      market funding at competitive rates while
       bersaing dengan mengedepankan profitabilitas                 prioritizing the Company’s profitability;
       Perusahaan;


Tinjauan atas Efektivitas Sistem                            Review of the Effectiveness of the Risk
Manajemen Risiko                                            Management System

Untuk mengukur tingkat kematangan atau efektivitas          To measure the maturity level or effectiveness of the
penerapan manajemen risiko Perseroan, pada Tahun            Company’s risk management implementation, in 2023
2023 Perseroan melakukan pengukuran Tingkat                 the Company will measure the Risk Management
Maturitas Manajemen Risiko bekerja sama dengan PPM          Maturity Level in collaboration with PPM Manajemen
Manajemen Consultant sebagai konsultan Penerapan            Consultant as a consultant for the Implementation of
Manajemen Risiko pada Bank Rakyat Indonesia (BRI)           Risk Management at the Bank Rakyat Indonesia (BRI)
Group. Pengukuran Risk Maturity Level dilakukan             Group. Risk Maturity Level measurement is carried out
menggunakan Kerangka PwC’s Enterprise Risk                  using PwC’s Enterprise Risk Management Framework,
Management, yang terdiri dari 9 (Sembilan) building         which consists of 9 (nine) building blocks, namely
block yaitu Risk Strategy, Risk Appetite, Risk Profile,     Risk Strategy, Risk Appetite, Risk Profile, Governance
Governance Structure, Risk Policy, Monitoring &             Structure, Risk Policy, Monitoring & Reporting,
Reporting, Modeling & Analysis (Risk), Risk Culture,        Modeling & Analysis (Risk), Risk Culture , and Risk
dan Risk Technology Tools.                                  Technology Tools.




600                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 601
Hasil pengukuran tingkat maturitas memperoleh angka       The results of the maturity level measurement obtain
3.85 dari skala 5.00 yang menunjukkan Manajemen           a score of 3.85 on a scale of 5.00 which indicates the
Risiko Perseroan berada pada level Managed, yang          Company’s Risk Management is at the Managed level,
secara umum berarti bahwa risk appetite telah             which generally means that risk appetite has been
didefinisikan secara eksplisit ukuran dan batasan         explicitly defined. on business decisions although
risiko telah dikaitkan dengan tujuan perusahaan dan       not consistently, the Board of Commissioners and
harapan stakeholders, kriteria risk appetite ditetapkan   the Board of Directors periodically communicate
dan diterapkan pada keputusan bisnis walaupun             expectations to executive management regarding
tidak secara konsisten, Dewan Komisaris dan Direksi       the completeness, accuracy and transparency of risk
secara berkala mengkomunikasikan harapan kepada           management information, and there are several risk
Manajemen eksekutif tentang kelengkapan, akurasi          systems but still using few standards and there is still
dan transparansi informasi manajemen risiko,              duplication of data/functions.
serta terdapat beberapa sistem risiko tetapi masih
menggunakan sedikit standar dan masih terdapat
duplikasi data/fungsi.


Ringkasan kondisi kematangan penerapan Manajemen          Summary of the maturity condition of the Company’s
risiko Perseroan dari perspektif risk strategy,           risk management implementation from a risk strategy
strategi manajemen risiko telah ditetapkan dan            perspective, a risk management strategy has been
dikomunikasikan secara berkala ke seluruh jenjang         established and communicated periodically to
organisasi. Risk Appetite Statement (RAS) telah           all levels of the organization. The Risk Appetite
ditetapkan dan diselaraskan dengan strategi bisnis        Statement (RAS) has been determined and aligned
perusahaan serta rutin dipantau dengan sistem traffic     with the company’s business strategy and is routinely
light. Sebagian besar proses penilaian, pemantauan,       monitored by a traffic light system. Most of the process
dan penyusunan profil risiko dan top ten risks telah      of assessing, monitoring and compiling risk profiles
dilakukan dengan memadai sesuai dengan ketentuan          and top ten risks has been carried out adequately in
yang berlaku. Beberapa proses manajemen risiko            accordance with applicable regulations. Several risk
ditetapkan dengan mendetail dan komprehensif tetapi       management processes are defined in detail and
beberapa pedoman dan bagian dan kebijakan rutin           comprehensively, but some guidelines and sections
dikomunikasikan ke seluruh perusahaan namun belum         and routine policies are communicated throughout
diturunkan secara dokumen. Monitoring dan evaluasi        the company but have not been developed in a
terhadap risiko telah dilakukan beserta dengan            document. Monitoring and evaluation of risks has
dokumentasi rencana tindak lanjut. Sedangkan              been carried out along with documentation of follow-
model perhitungan risiko telah terdokumentasi dan         up plans. While the risk calculation model has been
diperbaharui secara berkala, serta stress test telah      documented and updated regularly, as well as stress
dilakukan dan dilaporkan setiap triwulan yang sesuai      tests have been carried out and reported every
dengan ketentuan induk. Dari perspektif risk culture      quarter in accordance with the main provisions. From
sudah mulai dilaksanakannya penilaian risk awareness      a risk culture perspective, risk awareness & culture
& culture serta adanya inisiatif pengembangan             assessments have begun and there are initiatives to
program internalisasi budaya risiko seperti penyusunan    develop risk culture internalization programs such as
kurikulum dan program reward and punishment. Dari         curriculum development and reward and punishment
perspektif teknologi dan tools telah terdapat aplikasi    programs. From a technology and tools perspective,
internal yang membantu penerapan manajemen risiko.        there are internal applications that help implement
                                                          risk management.


Berdasarkan    asesmen   kematangan      penerapan        Based on the risk management implementation
manajemen risiko yang telah dilakukan, kepada             maturity assessment that has been carried out, the
Perseroan direkomendasikan 17 (tujuh belas) Usulan        Company recommended 17 (seventeen) Proposed
Peluang Perbaikan Berdasarkan Jenis Risiko, Aktivitas     Opportunities for Improvement Based on the Type of
ini dapat dipertimbangkan oleh Perseroan untuk            Risk, this activity can be considered by the Company
meningkatkan Tingkat Kematangan Penerapan                 to increase the Maturity Level of the Company’s Risk
Manajemen Risiko Perseroan beberapa tahun                 Management Implementation in the next few years.
mendatang. Roadmap Pengembangan dilengkapi                The Development Roadmap is equipped with a
dengan scenario penyelesaian dalam 3 (tiga) tahun         completion scenario in 3 (three) years by continuing
dengan melanjutkan pengembangan sebelumnya.               the previous development.



PT Pegadaian | 2023 Annual Report                                                                             601
Page 602
Tata Kelola Perusahaan
Corporate Governance




Pernyataan atas Kecukupan Sistem                         Statement on the Adequacy of the Risk
Manajemen Risiko                                         Management System

Pegadaian telah menerapkan Sistem Manajemen Risiko       The Company has implemented a Risk Management
di level Direksi melalui Risk Management Committee       System at the Board of Directors level through the
dan di level Dewan Komisaris melalui Komite Pemantau     Risk Management Committee and at the Board of
Risiko secara periodik triwulanan. Di samping itu,       Commissioners level through the Risk Monitoring
penerapan Sistem Manajemen Risiko Perseroan              Committee on a quarterly basis; as well as by involving
dilakukan dengan melibatkan organ manajemen di           management organs in Regional Offices in the form
Kantor Wilayah dalam bentuk Risk Regional Forum          of Risk Regional Forums which are held periodically
yang dilaksanakan secara periodik setiap bulan. Selain   every month. Apart from that, from the IT side, the
itu dari sisi IT, Perusahaan telah memiliki dashboard    Company already has a Fraud Detection System
Fraud Detection System dan Aplikasi New PRISMA           dashboard and the New PRISMA Application to
guna mendukung kegiatan operasional Manajemen            support Risk Management operational activities and
Risiko dan meningkatkan penerapan manajemen risiko       improve the implementation of risk management for
bagi seluruh pemangku kepentingan.                       all stakeholders in the company.


Sistem Pengendalian Internal                             Internal Control System

Pengendalian internal adalah proses yang menyatu         Internal control is a process that integrates all ongoing
pada seluruh aktivitas yang berjalan untuk memberikan    activities to provide adequate assurance of achieving
keyakinan yang memadai atas tercapainya tujuan           objectives through effective, efficient and economical
melalui kegiatan yang efektif, efisien dan ekonomis,     activities, reliability of financial reporting, safeguarding
keandalan pelaporan keuangan, pengamanan aset serta      assets and compliance with laws and regulations.
ketaatan terhadap peraturan perundang-undangan.


Dasar Kebijakan Sistem Pengendalian                      Basic Policy of Internal Control System
Internal

Untuk menjamin Perseroan melakukan kegiatan              To ensure that the Company carries out the
pengelolaan Perseroan sesuai aktivitas yang dilakukan    Company’s management activities in accordance
selalu berada dalam penugasan dan kendali yang baik,     with the activities carried out which are always under
tidak menyimpang dari semua ketentuan dan peraturan      good assignment and control, do not deviate from all
yang ada, Direksi telah menetapkan Peraturan Direksi     existing rules and regulations, the Board of Directors
No. 28 Tahun 2018 tentang Pedoman Pengendalian           has stipulated Regulation of the Board of Directors
Internal (Internal Control) tanggal 18 Desember 2018.    No. 28 of 2018 concerning Internal Control Guidelines
                                                         dated December 18, 2018.


Tujuan Sistem Pengendalian Internal                      Internal Control System Objectives

Sistem Pengendalian Internal mempunyai tujuan:           The Internal Control System has the following
1.   Tujuan Kepatuhan: Menjamin bahwa semua              objectives:
     kegiatan usaha perusahaan telah dilaksanakan        1. The purpose of Compliance: Guarantee that all
     sesuai     dengan   ketentuan   dan    peraturan       of the company’s business activities have been
     perundang-undangan       yang    berlaku,   baik       carried out in accordance with applicable laws
     ketentuan yang dikeluarkan oleh pemerintah             and regulations, both provisions issued by the
     maupun kebijakan dan prosedur internal yang            government and internal policies and procedures
     ditetapkan oleh perusahaan.                            established by the company.
2. Tujuan Informasi: Menyediakan laporan yang            2. The purpose of information: Provide correct,
     benar, lengkap, tepat waktu dan relevan yang           complete, timely and relevant reports needed in
     diperlukan dalam rangka pengambilan keputusan          the context of making reliable and accountable
     yang andal dan dapat dipertanggungjawabkan.            decisions.
3. Tujuan Operasional: Meningkatkan efektivitas dan      3. Operational objectives: Increase effectiveness and
     efisiensi dalam penggunaan aset dan sumber daya        efficiency in the use of assets and other resources
     lainnya dalam rangka melindungi perusahaan dari        in order to protect the company from the risk of
     risiko kerugian.                                       loss.



602                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 603
Kerangka Sistem Pengendalian Internal                            Internal Control System Framework

Sistem Pengendalian Intern Perseroan merupakan                   The Company’s Internal Control System is a control
suatu proses pengendalian yang dilaksanakan secara               process that is carried out continuously by the Board
terus menerus oleh Direksi, Pejabat Struktural, Pejabat          of Directors, Structural Officers, Functional Officers
Fungsional dan Pelaksana yang dirancang untuk                    and Executors who are designed to provide adequate
memberikan keyakinan yang memadai terhadap                       confidence in the achievement of the Company’s
pencapaian Visi, Misi, Sasaran dan Tujuan Perseroan.             Vision, Mission, Targets and Objectives.


Sistem Pengendalian Internal Perseroan mengadopsi                The Company’s Internal Control System adopts
pada prinsip COSO (Committee of Sponsoring                       COSO (Committee of Sponsoring Organizations of
Organizations of the Treadway Commission),                       the Treadway Commission) principles, in which the
dimana Komponen Pedoman Sistem Pengendalian                      Components of the Internal Control System Guidelines
Intern berdasarkan Peraturan Direksi No. 28 Tahun                are based on Regulation of the Board of Directors
2018 tanggal 18 Desember 2018, memiliki 5 (lima)                 No. 28 of 2018 dated December 18, 2018, has 5 (five)
komponen dan dikelola melalui 4 (empat) tahapan,                 components and is managed through 4 (four) stages,
yang digambarkan sebagai berikut:                                which are described as follows:


                                                   Tahap Perancangan
                                                     Planning Phase




                                    Penilaian Risiko                Aktivitas Pengendalian
                                    Risk Assessment                    Control Activities

      Tahap Implementasi                         Lingkungan Pengendalian                        Tahap Implementasi
     Implementation Phase                           Control Environment                        Implementation Phase

                                     Pemantauan                     Informasi dan Komunikasi
                                      Monitoring                         Information and
                                                                         Communication




                                                        Tahap Evaluasi
                                                       Evaluation Phase




Kesesuaian Sistem Pengendalian Internal                          Conformity of the Internal Control System
dengan Kerangka COSO                                             with the COSO Framework

Sistem Pengendalian Internal Perseroan mengadopsi                The Company’s Internal Control System adopts
pada prinsip COSO (Committee of Sponsoring                       the principles of COSO (Committee of Sponsoring
Organizations of the Treadway Commission), di mana               Organizations of the Treadway Commission), in which
unsur-unsur pengendalian intern meliputi komponen-               the elements of internal control include the following
komponen sebagai berikut:                                        components.
1. Lingkungan pengendalian;                                      1. Control environment;
2. Penilaian risiko;                                             2. Risk assessment;
3. Aktivitas pengendalian;                                       3. Control activities;
4. Informasi dan Komunikasi;                                     4. Information and Communication;
5. Kegiatan pemonitoran.                                         5. Monitoring activities.


Kesesuaian penerapan Sistem Pengendalian Internal                The suitability of the implementation of the Pegadaian
Pegadaian dengan kerangka COSO adalah sebagai                    Internal Control System with the COSO framework is
berikut:                                                         as follows:




PT Pegadaian | 2023 Annual Report                                                                                     603
Page 604
Tata Kelola Perusahaan
Corporate Governance




                    Prinsip COSO                                          Penerapan di Perseroan
                   COSO Principles                                      Implementation in Pegadaian
 Lingkungan Pengendalian                             Perseroan telah memiliki budaya kerja AKHLAK yang merupakan
 Lingkungan pengendalian adalah rangkaian standar,   implementasi dalam mendukung Core Values BUMN sebagai
 proses dan struktur yang menjadi dasar dalam        identitas dan perekat dalam budaya kerja yang mendorong
 pelaksanaan pengendalian internal di seluruh        peningkatan performa dengan mengadopsi Core Values BUMN dan
 organisasi.                                         menerjemahkannya ke dalam kompetensi dan indikator perilaku
                                                     yang sejalan dengan kebutuhan bisnis, visi, dan misi Perseroan.
 Control Environment
 Control environment is the set of standards,        Perseroan juga mempunyai kode etik karyawan (Code of Conduct)
 processes and structures that form the basis for    dan telah ditandatangani oleh seluruh Insan Pegadaian sebagai
 implementing internal control throughout the        bentuk komitmen untuk melaksanakan hak dan kewajibannya mulai
 organization.                                       dari jajaran Dewan Komisaris, Direksi, para pejabat dan staf, yang
                                                     diharapkan dapat mempengaruhi perilaku positif para karyawan.
                                                     Segala bentuk pelanggaran terhadap Kode Etik tersebut akan
                                                     mendapatkan sanksi sebagaimana diatur dalam Perjanjian Kerja
                                                     Bersama (PKB) antara Direksi dengan Serikat Pekerja.

                                                     The Company already has an AKHLAK work culture which is an
                                                     implementation in supporting SOEs’ Core Values as an identity and
                                                     glue in a work culture that encourages increased performance by
                                                     adopting SOEs’ Core Values and translating them into competencies
                                                     and behavioral indicators that are in line with the Company’s
                                                     business needs, vision and mission.

                                                     The Company also has an employee code of conduct (Code of
                                                     Conduct) and has been signed by all Pegadaian personnel as a form
                                                     of commitment to carry out their rights and obligations starting
                                                     from the Board of Commissioners, Board of Directors, officials
                                                     and staff, which are expected to influence the positive behavior
                                                     of employees. All forms of violation of the Code of Ethics will be
                                                     subject to sanctions as stipulated in the Collective Labor Agreement
                                                     (PKB) between the Board of Directors and the Labor Union.




604                                                                               Laporan Tahunan 2023 | PT Pegadaian
Page 605
                    Prinsip COSO                                                Penerapan di Perseroan
                   COSO Principles                                            Implementation in Pegadaian
 Terdapat lima prinsip yang terkait dengan komponen       Perseroan telah menetapkan Struktur Organisasi dan Tata Kerja
 ini yaitu:                                               (SOTK) yang menjelaskan tentang bentuk organisasi atau unit
 1. Organisasi menunjukkan komitmen terhadap              kerja baik di tingkat pusat maupun wilayah disertai dengan uraian
     integritas dan nilainilai etika.                     jabatan (job description), wewenang, dan tanggung jawab. Namun
 2. Direksi menunjukkan independensi dari                 dalam pengisian formasi pejabat/pegawai belum sepenuhnya
     manajemen dan melaksanakan pengawasan                sesuai dengan SOTK tersebut, hal ini disebabkan antara lain
     terhadap pengembangan dan pelaksanaan                adanya dinamika Perusahaan yang cukup tinggi terkait dengan
     pengendalian internal.                               pengembangan organisasi serta pegawai yang pensiun atau
 3. Dengan pengawasan board, manajemen                    resign. Setiap kekosongan jabatan dilakukan pengisian melalui
     menetapkan struktur, bentuk pelaporan,               job opening yang membutuhkan waktu sehingga masih terjadi
     tanggung jawab dan otoritas yang diperlukan          beberapa rangkapan pekerjaan yang nantinya akan terpenuhi sesuai
     dalam rangka pencapaian tujuan.                      dengan SOTK. Dalam pelaksanaan tugas terkait fungsi dan tugas
 4. Organisasi menetapkan komitmen dalam menarik,         masing-masing karyawan telah diatur wewenang dan tanggung
     mengembangkan, dan mempertahankan individu           jawab secara berjenjang dan dituangkan dalam Standard Operating
     yang kompeten dalam rangka pencapaian tujuan.        Procedure (SOP). Untuk mempermudah pelaksanaan Approval
 5. Organisasi memegang individu yang                     secara berjenjang telah dilakukan dan diakomodir by system melalui
     bertanggung jawab dalam pengendalian internal        Aplikasi Passion yang terintegrasi di Pusat sehingga lebih mudah
     dalam rangka pencapaian tujuan.                      untuk dilakukan pemantauan atas implementasi internal kontrol
                                                          yang ada.
 There are five principles associated with this
 component, namely:                                       Beberapa hal yang perlu mendapat perhatian terkait dengan
 1. The organization demonstrates a commitment to         lingkungan pengendalian sebagai berikut:
    integrity and ethical values.
 2. The Board of Directors demonstrates                   1. Pengisian formasi pegawai perlu dilakukan percepatan
    independence from management and                         pemenuhannya sehingga operasional perusahaan dapat berjalan
    exercises oversight of the development and               dengan optimal.
    implementation of internal controls.                  2. erkait moral hazzard karyawan yang dapat menimbulkan fraud,
 3. With board oversight, management determines              perlu dilakukan pembinaan intens dari pimpinan dan pendalaman
    the structure, forms of reporting, responsibilities      culture corporate.
    and authorities required in order to achieve          3. Evaluasi atas efektivitas sanksi pelanggaran kode etik dan PKB
    objectives.                                              secara periodik harus di-review untuk mengeliminasi terjadinya
 4. The organization establishes a commitment in             penyimpangan.
    attracting, developing and retaining competent
    individuals in order to achieve goals.                The Company has established an Organizational Structure and Work
 5. The organization holds individuals responsible for    Procedure (SOTK) which explains the form of organization or work
    internal control in order to achieve goals.           units both at the central and regional levels accompanied by job
                                                          descriptions, authorities and responsibilities. However, the filling in
                                                          of the official/employee formation is not fully in accordance with
                                                          the SOTK, this is due, among other things, to the relatively high
                                                          dynamics of the Company related to organizational development
                                                          and employees who are retiring or resigning. Each vacant position is
                                                          filled through a job opening which takes time so that there are still
                                                          several concurrent jobs which will later be fulfilled in accordance with
                                                          the SOTK. In carrying out tasks related to the functions and duties of
                                                          each employee, authorities and responsibilities have been regulated
                                                          in stages and set forth in the Standard Operating Procedure (SOP).
                                                          To facilitate the implementation of Approval in stages, it has been
                                                          carried out and accommodated by the system through the Passion
                                                          Application which is integrated at the Center so that it is easier to
                                                          monitor the implementation of existing internal controls. Some of the
                                                          things that need attention related to the control environment are as
                                                          follows:
                                                          1. Filling in employee formations needs to be accelerated so that
                                                               the company's operations can run optimally.
                                                          2. Regarding employee moral hazard which can lead to fraud, it is
                                                               necessary to carry out intense coaching from the leadership and
                                                               deepen the corporate culture.
                                                          3. Periodic evaluation of the effectiveness of sanctions for violating
                                                               the code of ethics and CLA must be reviewed to eliminate
                                                               irregularities.




PT Pegadaian | 2023 Annual Report                                                                                              605
Page 606
Tata Kelola Perusahaan
Corporate Governance




                    Prinsip COSO                                                Penerapan di Perseroan
                   COSO Principles                                            Implementation in Pegadaian
 Penilaian Risiko                                         Perseroan telah menetapkan tujuan dan sasaran Perseroan yang
 Penilaian risiko melibatkan proses yang dinamis dan      tertuang dalam Rencana Kerja dan Anggaran Perusahaan (RKAP)
 berulang untuk mengidentifikasi dan menganalisis         dan telah dibreakdown ke masing-masing unit kerja, mulai dari Divisi,
 risiko untuk mencapai tujuan, serta membentuk            Kantor Wilayah, dan Kantor Cabang dalam Kontrak Manajemen
 dasar mengenai bagaimana risiko harus dikelola.          dan KPI. Untuk mencapai sasaran tersebut telah dibuat strategi dan
                                                          program kerja yang akan dilaksanakan dengan dukungan anggaran
 Terdapat empat prinsip yang berkaitan dengan             biaya dan investasi.
 komponen ini yaitu:
 1. Organisasi menentukan tujuan yang spesifik            Perseroan telah melakukan identifikasi risiko dan mitigasi risiko pada
    sehingga memungkinkan untuk dilakukan                 level Divisi sampai dengan unit operasional cabang yang dilaporkan
    identifikasi dan penilaian risiko yang terkait        oleh Divisi Manajemen Risiko Operasi & Korporasi setiap 3 (tiga)
    dengan tujuan.                                        bulanan.
 2. Organisasi mengidentifikasi risiko yang terkait
    dengan pencapaian tujuan di seluruh entitas           Perseroan melalui Divisi Manajemen Risiko Operasi & Korporasi
    dan menganalisis risiko untuk menjadi dasar           berdasarkan data yang dihimpun dari Satuan Pengawasan Intern
    bagaimana risiko akan diperlakukan.                   terkait Jumlah Kejadian Fraud yang berpotensi kerugian, dan
 3. Organisasi mempertimbangkan potensi fraud             Jumlah temuan telah dibuat Dashboard Risk Profile sebagai bahan
    dalam penilaian risiko.                               monitoring dalam rangka penerapan Manajemen Risiko yang
 4. Organisasi mengidentifikasi dan menilai               akan dilaporkan ke Direktur Utama dan Dewan Komisaris setiap
    perubahan yang akan memengaruhi sistem                bulannya dan selanjutnya dilaporkan kepada Asisten Deputy bidang
    pengendalian internal secara signifika.               manajemen risiko dan kepatuhan di Kementerian BUMN.

 Risk Assessment                                          The Company has set the Company's goals and objectives which
 Risk assessment involves a dynamic process and           are contained in the Company's Work and Budget Plan (RKAP) and
 repeatedly to identify and analyze risks to achieve      have been broken down into each work unit, starting from Divisions,
 objectives, as well as forming a basis for how risks     Regional Offices and Branch Offices in Management Contracts and
 should be managed.                                       KPIs. To achieve this target, a strategy and work program have been
 There are four principles related to this component,     developed which will be implemented with the support of budget
 namely:                                                  and investment.
 1. The organization determines specific objectives
    so that it is possible to identify and assess the     The Company has conducted risk identification and risk mitigation
    risks associated with the objectives.                 at the Division level up to branch operational units which are
 2. The organization identifies the risks associated      reported by the Operational & Corporate Risk Management Division
    with achieving its objectives across the entity and   every 3 (three) months.
    analyzes the risks to form the basis of how the
    risks will be treated.                                The Company through the Operations & Corporate Risk
 3. The organization considers the potential for fraud    Management Division based on data collected from the Internal
    in risk assessment.                                   Control Unit regarding the Number of Fraud Events with the
 4. The organization identifies and assesses changes      potential for loss, and the Number of findings, a Dashboard Risk
    that will significantly affect the internal control   Profile has been made as monitoring material in the context of
    system.                                               implementing Risk Management which will be reported to the
                                                          President Director and the Board of Commissioners every month
                                                          and subsequently reported to the Assistant Deputy for risk
                                                          management and compliance at the Ministry of SOEs.




606                                                                                     Laporan Tahunan 2023 | PT Pegadaian
Page 607
                     Prinsip COSO                                               Penerapan di Perseroan
                    COSO Principles                                           Implementation in Pegadaian
 Aktivitas Pengendalian                                    Aktivitas Pengendalian adalah kebijakan dan prosedur yang
 Aktivitas Pengendalian merupakan tindakan yang            membantu menjamin bahwa arahan manajemen dilaksanakan.
 ditetapkan dengan prosedur dan kebijakan untuk            Aktivitas pengendalian memiliki berbagai tujuan dan diterapkan
 meyakinkan bahwa manajemen telah mengarah                 di berbagai tingkat organisasi dan fungsi. Umumnya aktivitas
 untuk memitigasi risiko dalam rangka pencapaian           pengendalian relevan dengan audit dapat digolongkan sebagai
 tujuan.                                                   kebijakan dan prosedur yang berkaitan dengan review terhadap
                                                           kinerja, pengolahan informasi, pengendalian fisik, dan pemisahan
 Terdapat tiga prinsip dalam komponen ini yaitu:           tugas.
 1. Organisasi memilih dan mengembangkan
    aktivitas pengendalian yang berkontribusi              Control activities are the policies and procedures that help ensure
    terhadap mitigasi risiko sampai pada tingkat yang      that management directives are carried out. Control activities have
    dapat diterima dalam rangka pencapaian tujuan.         various objectives and are implemented at various organizational
 2. Organisasi memilih dan mengembangkan                   and functional levels. In general, control activities relevant to
    aktivitas pengendalian secara umum terkait             the audit can be classified as policies and procedures related to
    teknologi dalam rangka pencapaian tujuan.              performance reviews, information processing, physical controls, and
 3. Organisasi menyebarkan aktivitas pengendalian          segregation of duties.
    melalui kebijakan dan prosedur dalam
    pengimplementasiannya.

 Control Activity
 Control activities are actions that are determined by
 procedures and policies to ensure that management
 has directed risk mitigation in order to achieve
 objectives.

 There are three principles in this component, namely:
 1. The organization selects and develops control
    activities that contribute to risk mitigation to
    an acceptable level in order to achieve the
    objectives.
 2. The organization selects and develops general
    control activities related to technology in order to
    achieve objectives.
 3. The organization deploys control activities
    through policies and procedures for
    implementation.




PT Pegadaian | 2023 Annual Report                                                                                             607
Page 608
Tata Kelola Perusahaan
Corporate Governance




                     Prinsip COSO                                               Penerapan di Perseroan
                    COSO Principles                                           Implementation in Pegadaian
 Informasi dan Komunikasi                                  Informasi dan Komunikasi menjadi salah satu komponen
 Informasi diperlukan dalam rangka pelaksanaan             pengendalian intern karena menginformasikan pengendalian
 tanggung jawab IC nya dalam rangka pencapaian             yang telah dilaksanakan dan menginformasikan masing-masing
 tujuan. Sedangkan komunikasi terjadi baik secara          pelaksanaan tanggung jawab beserta tugas Direksi dan Karyawan.
 internal maupun eksternal dengan menyediakan
 informasi yang diperlukan dalam rangka pelaksanaan        Information and Communication is one of the components
 IC sehari-hari.                                           of internal control because it informs the controls that have
                                                           been implemented and informs each implementation of the
 Terdapat tiga prinsip dalam komponen ini yaitu:           responsibilities and duties of the Board of Directors and Employees.
 1. Organisasi memperoleh dan menggunakan
    informasi yang berkualitas dan relevan dalam
    rangka mendukung fungsi dari komponen lain
    dalam pengendalian internal.
 2. Organisasi secara internal mengomunikasikan
    informasi, termasuk tujuan dan tanggung
    jawab IC dalam rangka mendukung fungsi dari
    komponen lain dari pengendalian internal.
 3. Organisasi berkomunikasi dengan pihak eksternal
    terkait hal yang mempengaruhi fungsi dari
    komponen lain dalam pengendalian internal.

 Information and Communication
 Information is needed in order to carry out its IC
 responsibilities in order to achieve goals. Meanwhile,
 communication occurs both internally and externally
 by providing information needed in the context of
 day-to-day implementation of IC.

 There are three principles in this component, namely:
 1. The organization obtains and uses quality and
    relevant information in order to support the
    functions of other components in internal control.
 2. The organization internally communicates
    information, including IC objectives and
    responsibilities in order to support the functions
    of other components of internal control.
 3. The organization communicates with external
    parties regarding matters that affect the function
    of other components of internal control.
 Kegiatan Pemonitoran                                      Pemantauan adalah komponen terakhir dari pengendalian intern.
 Evaluasi berkelanjutan, terpisah, atau kombinasi          Pemantauan memungkinkan perusahaan untuk mengevaluasi
 keduanya untuk memastikan seluruh komponen IC             efektivitas pelaksanaan keempat komponen pengendalian intern
 ada dan berfungsi.                                        lainnya serta merumuskan langkah-langkah penyempurnaan atau
                                                           perbaikan.
 Terdapat dua prinsip dalam komponen ini yaitu:            Monitoring is the final component of internal control. Monitoring
 1. Organisasi memilih, mengembangkan, dan                 allows the company to evaluate the effectiveness of the
    melaksanakan evaluasi berkelanjutan dan/atau           implementation of the other four components of internal control and
    terpisah untuk memastikan seluruh komponen             to formulate steps for improvement or improvement.
    pengendalian internal ada dan berfungsi.
 2. Organisasi mengevaluasi dan mengkomunikasikan
    defisiensi pengendalian internal pada pihak yang
    bertanggung jawab agar diambil tindakan korektif.

 Monitoring Activities
 Continuous, separate, or combined evaluations both
 to ensure all IC components exist and function.

 There are two principles in this component, namely:
 1. The organization selects, develops, and performs
    ongoing and/ or separate evaluations to ensure
    all components of internal control are present
    and functioning.
 2. The organization evaluates and communicates
    internal control deficiencies to responsible parties
    so that corrective action is taken.



608                                                                                     Laporan Tahunan 2023 | PT Pegadaian
Page 609
Evaluasi atas Efektivitas Sistem                          Evaluation of the Effectiveness of the
Pengendalian Internal                                     Internal Control System

Perseroan senantiasa melakukan pengawasan atas            The Company always supervises the implementation
implementasi kontrol internal pada unit kerja yang        of internal control in work units carried out by the
dilakukan oleh Satuan Pengawasan Intern melalui           Internal Audit Unit through the assignment of Internal
penugasan Auditor Internal, antara lain dengan            Auditors, including by carrying out activities to provide
melakukan kegiatan pemberian keyakinan yang               adequate confidence in evaluating the effectiveness,
memadai dalam mengevaluasi efektivitas, kecukupan         adequacy and efficiency of the Internal Control
dan efisiensi atas Sistem Pengendalian Internal,          System, risk management and corporate governance
manajemen risiko dan tata kelola perusahaan               of operational activities at the Head Office, Regional
atas kegiatan operasional di Kantor Pusat, Kantor         Offices, Area Offices, Branch Offices and Service
Wilayah, Kantor Area, Kantor Cabang dan Unit              Units as well as in Subsidiaries, in accordance with
Pelayanan maupun pada Anak Perusahaan, sesuai             the provisions of laws and regulations and company
dengan ketentuan peraturan perundang-undangan             policies in order to protect the Company, and carry
dan kebijakan perusahaan dalam rangka melindungi          out inspection and assessment activities on efficiency
Perusahaan, dan melakukan kegiatan pemeriksaan            and effectiveness in the financial sector , operations,
dan penilaian atas efisiensi dan efektivitas di bidang    human resources, information technology, and other
keuangan, operasional, sumber daya manusia,               activities.
teknologi informasi, dan kegiatan lainnya.


Pernyataan atas Kecukupan Sistem                          Statement on Adequacy of Internal
Pengendalian Internal                                     Control System

Berdasarkan hasil pengukuran efektivitas sistem           Based on the results of measuring the effectiveness of
pengendalian internal yang telah dilakukan, Dewan         the internal control system that has been carried out,
Komisaris dan Komite Audit bersama-sama dengan            the Board of Commissioners and the Audit Committee
Direksi menyatakan bahwa Sistem Pengendalian              together with the Board of Directors stated that the
Internal telah berjalan dengan baik dengan batas risiko   Internal Control System has been running well with
yang terukur.                                             measurable risk limits.




PT Pegadaian | 2023 Annual Report                                                                             609
Page 610
Tata Kelola Perusahaan
Corporate Governance




Perkara Penting dan Sanksi
Administrasi
Important Cases and Administrative Sanctions


Permasalahan Hukum                                                Legal Issues


                                                                           2023                                2022
                  Permasalahan Hukum
                      Legal Issues                              Perdata           Pidana             Perdata          Pidana
                                                                 Civil            Criminal            Civil           Criminal
 Selesai dan telah mempunyai kekuatan hukum tetap
                                                                    7                10                4                14
 Completed and has permanent legal force
 Dalam proses penyelesaian
                                                                    4                1                  -                -
 In the process of being resolved
 Jumlah
                                                                    11               11                4                14
 Total


Perkara-perkara penting yang terjadi sampai dengan                Important cases up to December 2023, including risks
Desember 2023, termasuk risiko dan pengaruhnya                    and their impact on the Company’s condition, as well
terhadap kondisi Perseroan, serta tindak lanjut yang              as follow-up actions taken by the Company.
diambil Perseroan.


Sengketa Perdata Umum                                             General Civil Disputes

          Pihak yang berperkara                 Pokok Perkara                     Risiko Perkara            Status Perkara
 No
             Litigating parties                     Case                            Case Risk                Case Status
  1    Penggugat: Sdri. Amalia      Penggugat Sdri. Amalia Komalasari           Ganti Rugi kepada     Putusan Pengadilan
       Komalasari                   menyatakan bahwa Para Tergugat              Sdri. Amalia          Negeri Jakarta Pusat
       Tergugat: PT Pegadaian       yaitu PT Pegadaian melakukan                Komalasari sebesar    menyatakan bahwa
                                    perbuatan melawan hukum pada saat           Rp186.947.891.300     PT Pegadaian tidak
       Plaintiff: Amalia            melakukan pengambilan aset milik Ybs                              melakukan Perbuatan
       Komalasari                   dalam rangka mengurangi Kerugian            Compensation          Melawan Hukum sehingga
       Defendant: PT Pegadaian      Perusahaan, oleh karena itu ybs             to Amalia             terhindar dari tuntutan
                                    mengajukan gugatan di Pengadilan            Komalasari of         ganti rugi
                                    Negeri Jakarta Pusat.                       Rp186,947,891,300
                                                                                                      Decision of the Central
                                    Plaintiff Amalia Komalasari stated that                           Jakarta District Court
                                    the Defendant, namely PT Pegadaian,                               stated that PT Pegadaian
                                    committed an unlawful act when they                               did not commit any
                                    took her assets in order to reduce the                            unlawful acts so that
                                    Company's losses, therefore she filed                             it avoided claims for
                                    a lawsuit at the Central Jakarta District                         compensation
                                    Court.




610                                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 611
Sengketa Perdata Khusus                                         Special Civil Disputes


       Pihak yang berperkara                 Pokok Perkara                    Risiko Perkara          Status Perkara
 No
          Litigating parties                     Case                           Case Risk              Case Status

 1    Penggugat: Arie Indra      Sdr. Arie Indra adalah Penggugat           Ganti Rugi sebesar   Putusan Pengadilan tinggi
      Manurung                   yang menyatakan bahwa produk               Rp322.500.000.000    Jakarta Pusat menyatakan
      Tergugat (T): PT           Tabungan Emas milik PT Pegadaian                                bahwa Skim produk
      Pegadaian                  telah menjiplak Hak Cipta yang             Compensation of      Tabungan Emas PT
      Turut Tergugat:            bersangkutan baik sebagian atau pada       Rp322,500,000,000    Pegadaian tidak menjiplak
      Kemenkumham                pokoknya sehingga dipandang sama                                karya tulis "GOLDGRAM"
                                 persis dengan Karya Tulis goldgram                              milik Penggugat.
      Plaintiff: Arie Indra      milik Penggugat. Adapun gugatan
      Manurung                   diajukan di Pengadilan Negeri Jakarta                           Decision of the Central
      Defendant (T): PT          Pusat. Pada tanggal 6 september                                 Jakarta High Court stated
      Pegadaian                  2022 Pengadilan Negeri Jakarta Pusat                            that PT Pegadaian's Gold
      Also Defendant: Ministry   telah memutuskan bahwa gugatan                                  Savings Product Scheme
      of Law and Human           yang diajukan Penggugat dinyatakan                              did not plagiarize the
      Rights                     ditolak. Penggugat selanjutnya                                  Plaintiff's "GOLDGRAM"
                                 mengajukan upaya hukum Kasasi dan                               written work.
                                 telah diputus pada tingkat Kasasi

                                 Arie Indra is the Plaintiff who stated
                                 that PT Pegadaian's Gold Savings
                                 product had plagiarized the copyright
                                 in question either in part or in essence
                                 hence it was seen to be exactly the
                                 same as the Plaintiff's goldgram
                                 written work. The lawsuit was filed
                                 at the Central Jakarta District Court.
                                 On September 6, 2022, the Central
                                 Jakarta District Court decided that
                                 the lawsuit submitted by the Plaintiff
                                 was rejected. The plaintiff then filed
                                 a cassation legal action and it was
                                 decided at the cassation level


Sengketa Pidana Umum                                            General Criminal Disputes

Selama tahun 2023, Perseroan tidak memiliki sengketa            During 2023, the Company did not have any general
pidana umum, yang bersifat material yang dapat                  criminal disputes of a material nature that could have
memberikan pengaruh terhadap kinerja keuangan                   an impact on the Company’s financial or operational
ataupun operasional Perseroan.                                  performance.


Sengketa Pidana Khusus                                          Special Criminal Disputes

Selama tahun 2023, Perseroan tidak memiliki sengketa            During 2023, the Company did not have any special
pidana khusus yang bersifat material yang dapat                 criminal disputes of a material nature that could have
memberikan pengaruh terhadap kinerja keuangan                   an impact on the Company’s financial or operational
ataupun operasional Perseroan.                                  performance.


Sanksi Administratif                                            Administrative Sanctions

Sepanjang tahun 2023, tidak terdapat sanksi                     Throughout 2023 there were no administrative
administratif dari pihak otoritas yang diberikan kepada         sanctions from the authorities given to the Company,
Perseroan, entitas anak, Dewan Komisaris, maupun                its subsidiaries, the Board of Commissioners or the
Direksi. Dengan demikian, tidak ada informasi terkait           Board of Directors.
hal tersebut.




PT Pegadaian | 2023 Annual Report                                                                                      611
Page 612
Tata Kelola Perusahaan
Corporate Governance




Permasalahan Hukum pada Entitas Anak                    Legal Issues in the Company’s
Perseroan                                               Subsidiaries

Selama tahun 2023, entitas anak Perseroan tidak         During 2023, the Company’s subsidiaries did not have
memiliki permasalahan hukum, baik perdata maupun        any legal problems, either civil or criminal, of material
pidana yang bersifat material yang dapat memberikan     nature that could have an impact on the Company’s
pengaruh terhadap kinerja keuangan ataupun              financial or operational performance.
operasional Perseroan.


Akses Informasi dan Data Perseroan                      Access to Company Information and
                                                        Data
Perseroan memiliki kebijakan mengenai keterbukaan       Policy regarding information disclosure, the Company
informasi yang mengacu pada Peraturan Direksi           refers to Regulation of the Board of Directors No.
No. 138/DIR-III/2017 tentang Sistem Keamanan            138/DIRIII/2017 concerning Information Management
Manajemen Informasi dengan aspek yang diatur            Security Systems with regulated aspects as follows:
antara lain sebagai berikut:
1.   Informasi yang dikategorikan informasi publik      1. Information categorized as public information and
     dan informasi rahasia Perseroan;                      confidential information of the Company;
2. Pihak-pihak yang dapat memberikan dan/atau           2. Parties that can provide and/or convey public
     menyampaikan informasi publik;                        information;
3. Prosedur pengungkapan informasi Perseroan            3. Procedures for disclosing Company information to
     kepada stakeholders.                                  stakeholders.


Pengelola Akses Informasi                               Information Access Manager

Pengelola Akses Informasi dan Data Perseroan            Information and Data Access Management of
dilaksanakan oleh Pejabat Pengelola Informasi dan       the Company is carried out by Information and
Dokumentasi (PPID) dengan tugas dan tanggung            Documentation Management Officers (PPID) with
jawab dibidang perencanaan, pelaksanaan, dan            duties and responsibilities in planning, implementing
pendokumentasian aktivitas komunikasi di lingkungan     and documenting communication activities within the
Perseroan. PPID Pusat dijabat oleh Sekretaris           Company. The Central PPID is held by the Corporate
Perseroan, sedangkan PPID Wilayah dijabat oleh          Secretary, while the Regional PPID is held by the
Deputi Operasional.                                     Deputy for Operations.


Melalui pelayanan informasi publik ini, masyarakat      Through this public information service, the public
dapat mengakses dan mengetahui informasi mengenai       can access and know information about the
Perseroan, proses bisnis, tanggung jawab sosial         Company, business processes, the Company’s social
Perseroan, dan informasi terkait lainnya yang diatur    responsibility, and other related information regulated
oleh undang-undang.                                     by law.


Media Informasi dan Komunikasi                          Information and Communication Media

Akses informasi Perseroan mengenai informasi            Access to Company information regarding financial
finansial dan Perseroan, publikasi (press release),     and Company information, publications (press
produk, aksi korporasi, bahan presentasi Perseroan      releases), products, corporate actions, Company
ke publik dan sebagainya, antara lain dapat dilakukan   presentation materials to the public and so on, among
melalui media sebagai berikut:                          others, can be done through the following media:


Website     Perseroan   www.pegadaian.co.id    yang     The Company’s website www.pegadaian.co.id is
disajikan dalam bahasa indonesia dan bahasa Inggris     presented in Indonesian and English and provides
serta menyampaikan informasi mengenai:                  information regarding:
1. Profil Perseroan dengan Konten Sejarah Pegadaian,    1. Company Profile with Content on Pegadaian
    Visi dan Misi, Budaya Perseroan, Struktur               History, Vision and Mission, Company Culture,
    Organisasi, Struktur Kepemilikan, Struktur Grup         Organizational Structure, Ownership Structure,
    Perseroan, Penghargaan, Dokumen Anggaran                Company Group Structure, Awards, Articles of




612                                                                        Laporan Tahunan 2023 | PT Pegadaian
Page 613
   Dasar, Profil Direksi, Dewan Komisaris, Komite dan       Association Document, Profiles of the Board of
   Sekretaris Perseroan                                     Directors, Board of Commissioners, Committees
                                                            and Company Secretary
2. Informasi Produk dan Layanan dengan Konten            2. Product and Service Information with Content on
    Produk Pinjaman Gadai, Non Gadai, Layanan Jasa          Pawn Loan Products, Non-Pawn Loans, Services
3. Tata Kelola dengan Konten Kebijakan-Kebijakan         3. Governance with Company Policy Content
    Perseroan
4. Laporan Kinerja Perseroan termasuk Laporan            4. Company Performance Report including annual
    tahunan yang dapat diakses melalui website               report which can be accessed via the Company’s
    Perseroan baik versi Indonesia maupun versi              website, both Indonesian and English versions
    bahasa inggris (https://www.pegadaian.co.id/             (https://www.pegadaian.co.id/report-kinerja/
    laporan-kinerja/laporan-tahunan)                         report-annual)
5. Keberlanjutan Pegadaian                               5. Pegadaian Sustainability
6. Berita                                                6. News
7. Harga Emas                                            7. Gold Price
8. Pejabat Pengelola Informasi dan Dokumentasi           8. Information and Documentation Management
    (PPID)                                                   Officer (PPID)
9. Saluran Komunikasi: 1500 569 atau Whatsapp 0811       9. Communication Channel: 1500 569 or Whatsapp
    1500 569 juga dapat melalui sosial media sebagai         0811 1500 569 can also be via social media as
    berikut:                                                 follows:
    a. Facebook : Pegadaian                                  a. Facebook : Pegadaian
    b. Twitter     : @Pegadaian                              b. Twitter : @Pegadaian
    c. Instagram : Pegadaian_id                              c. Instagram : Pegadaian_id
    d. YouTube : Pegadaian Official                          d. YouTube : Official Pegadaian
    e. LinkedIn : PT Pegadaian                               e. LinkedIn : PT Pegadaian
10. Selain itu, untuk mendapatkan informasi lebih        10. In addition, to obtain further information regarding
    lanjut mengenai Perseroan, masyarakat umum dan           the Company, the general public and investors can
    investor dapat menghubungi PPID sebagai berikut:         contact PPID as follows:


                                                                        Alamat
                   PPID
                                                                        Address
                                    Jl. Kramat Raya No. 162 Jakarta Pusat 10430
     PPID Pusat
                                    Tlp. 021-3155550 ext. 324
                                    Jl. Pegadaian No. 112 Medan 20151 Sumatera Utara
     PPID Wilayah I Medan
                                    Tlp. 061-4567247
                                    Jl. Arifin Ahmad No.9 Gedung Nusantara Pekanbaru Riau
     PPID Wilayah II Pekanbaru
                                    Tlp. 0761-5970055
                                    Jl. Merdeka No.11 Palembang 30132 Sumatera Selatan
     PPID Wilayah III Palembang
                                    Tlp. 0711-361529
                                    Jl. Jend. Sudirman No.38 Stalkuda Balikpapan 76114 Kalimantan Timur
     PPID Wilayah IV Balikpapan
                                    Tlp. 0542-762002
                                    Jl. Dr. Soetomo No.199 Pinaesaan Manado 95221 Sulawesi Utara
     PPID Wilayah V Manado
                                    Tlp. 0431-869262
                                    Jl. Kumala Raya No.76/78 Komplek Ruko Kumala Blok A No.7-9 Kel. Bogaya Kec.
     PPID Wilayah VI Makassar
                                    Tamalate Makassar 90223 Sulawesi Selatan Tlp
                                    Jl. Puputan No.23C Renon Denpasar 80226 Bali
     PPID Wilayah VII Denpasar
                                    Tlp. 0361-242011 & 0361-242100
                                    Jl. Senen Raya No.36 Jakarta Pusat 10410
     PPID Wilayah VIII Jakarta
                                    Tlp. 021-3505190
                                    Jl. Senen Raya No.36 Jakarta Pusat 10410
     PPID Wilayah IX Jakarta
                                    Tlp. 021-3507075
                                    Jl. Pungkur No.125 Bandung 40252 Jawa Barat
     PPID Wilayah X Bandung
                                    Tlp. 022-4230737
                                    Jl. Ki Mangunsarkoro No.7 Semarang 50241 Jawa Tengah
     PPID Wilayah XI Semarang
                                    Tlp. 024-8415896/97
                                    Jl. Dinoyo No.79 Surabaya 60265 Jawa Timur
     PPID Wilayah XII Surabaya
                                    Tlp. 031-5667816 & 031-5675294



PT Pegadaian | 2023 Annual Report                                                                             613
Page 614
Tata Kelola Perusahaan
Corporate Governance




11. Media Internal                                               11. Internal Media
    Bagi karyawan, Perseroan membangun komunikasi                    For employees, the Company builds communication
    melalui: Pegadaian Televisi, saluran media                       through: Pegadaian Television, electronic media
    elektronik dan forum komunikasi portal Pegadaian.                channels and the Pegadaian portal communication
    Kedua media ini memberikan wadah bagi karyawan                   forum. These two media provide forum for
    untuk mengetahui kondisi terkini dari Perseroan,                 employees to find out about the latest conditions
    sekaligus menjadi media sosialisasi atas kebijakan               of the Company, as well as being a medium for
    yang diambil top manajemen yang harus diketahui                  socializing policies taken by top management that
    oleh karyawan Perseroan.                                         must be known to Company employees.
12. Siaran Pers                                                  12. Press Release
    Selama tahun 2023 Perseroan telah menerbitkan                    During 2023, the Company has issued 141 press
    siaran pers (press release) sebanyak 141 rilis                   releases as a form of conveying and disclosing
    sebagai bentuk penyampaian dan keterbukaan                       information to the public. The list of press releases
    informasi kepada masyarakat. Daftar press release                that have been published in 2023 includes:
    yang telah diterbitkan tahun 2023 antara lain:


                                               Judul Press Release                                            Tanggal
       No
                                                Press Release Title                                            Date
            Tutup Tahun 2022, Nasabah Pegadaian Tumbuh Dua Digit                                        5 Januari 2023
      1.
            By the end of 2022, Pegadaian's customers will grow by double digits                        January 5, 2023
            Jadi Next Insan Pegadaian, Simak Informasi Berikut Ini                                      6 Januari 2023
      2.
            So Next Pegadaian Person, Check Out the Following Information                               January 6, 2023
            Pegadaian Dukung Kejari Jaksel Usut Kasus Kebayoran Baru
                                                                                                        7 Januari 2023
      3.    Pegadaian Supports South Jakarta Prosecutor's Office to Investigate the Kebayoran Baru
                                                                                                        January 7, 2023
            Case
            Aplikasi SAPA Pegadaian Berikan Informasi dalam Genggaman                                   10 Januari 2023
      4.
            The SAPA Pegadaian application provides information in the palm of your hand                January 10, 2023
            Saatnya Punya Motor Listrik dengan Pegadaian Syariah Cicil Kendaraan di Pegadaian
                                                                                                        12 Januari 2023
      5.    It's time to have an electric motorbike with Sharia pawnshops for vehicle installments at
                                                                                                        January 12, 2023
            Pegadaian
            Surprise! Pegadaian Punya Kado Awal Tahun Untuk Nasabah                                     14 Januari 2023
      6.
            Surprise! Pegadaian Has Early Year Gifts for Customers                                      January 14, 2023
            Pegadaian Ajak Nasabah Wujudkan Mimpi Jadi Bintang Iklan Bareng Rizky Febian
                                                                                                        16 Januari 2023
      7.    Pegadaian invites customers to realize their dreams of becoming celebrity stars with
                                                                                                        January 16, 2023
            Rizky Febian
            Pegadaian-Danamon Pelopori Sustainable Social Loan                                          18 Januari 2023
      8.
            Pegadaian-Danamon Pioneers of Sustainable Social Loan                                       January 18, 2023
            Pegadaian Raih Brand Champion                                                               19 Januari 2023
      9.
            Pegadaian Achieves Brand Champion                                                           January 19, 2023
            Ajak Masyarakat Untuk Hidup Sehat Pegadaian Bersama Kopassus Bangun Lapangan
            Olahraga                                                                                    24 Januari 2023
      10.
            Invites the Community to Live a Healthy Life. Pegadaian Together with Kopassus Builds a     January 24, 2023
            Sports Field

            Unit Usaha Syariah Pegadaian Rayakan MIlad ke-20 dengan Berbagi                             26 Januari 2023
      11.
            Pegadaian Sharia Business Unit Celebrates 20th Anniversary by Sharing                       January 26, 2023

            Biaya Haji Naik Jangan Panik, Arrum Haji Pegadaian Jadi Solusi Wujudkan Niat Baik
                                                                                                        28 Januari 2023
      12.   Hajj Costs Increase Don't Panic, Pegadaian Hajj Arrum is a Solution to Realize Good
                                                                                                        January 28, 2023
            Intentions
            Pegadaian Raih Indonesia Excellence GCG Awards 2023                                         1 Februari 2023
      13.
            Pegadaian Wins Indonesia Excellence GCG Awards 2023                                         February 1, 2023
            Pegadaian Kembali Membuka Lowongan Kerja di Bidang IT                                       3 Februari 2023
      14.
            Pegadaian is again opening job vacancies in the IT sector                                   February 3, 2023
            Transaksi BPJS Ketenagakerjaan Kini Bisa Dilakukan di Outlet Pegadaian                      8 Februari 2023
      15.
            BPJS Employment transactions can now be done at Pegadaian Outlets                           February 8, 2023
            Mantap, Tahun 2022 Laba Bersih Pegadaian Tumbuh 36%                                         10 Februari 2023
      16.
            Great, in 2022 Pegadaian's Net Profit Grows 36%                                             February 10, 2023




614                                                                                   Laporan Tahunan 2023 | PT Pegadaian
Page 615
                                             Judul Press Release                                          Tanggal
     No
                                              Press Release Title                                          Date
           Gelar Perayaan HPSN 2023, Pegadaian MengEMASkan Sampah di Kabupaten Jember              20 Februari 2023
    17.
           Holding HPSN 2023 Celebration, Pegadaian Collects Trash in Jember Regency               February 20, 2023
           Erick Thohir Ajak Mahasiswa Universitas Muhammadiyah Jambi Membangun Masa Depan
           BUMN                                                                                    20 Februari 2023
    18.
           Erick Thohir Invites Jambi Muhammadiyah University Students to Build the Future of      February 20, 2023
           BUMN
           Pegadaian Kembali Gelar Lomba Karya Jurnalistik                                         21 Februari 2023
    19.
           Pegadaian Holds Journalism Competition Again                                            February 21, 2023

           Direktur Muda Pegadaian Ajak Gen-Z di Jambi Jadi The Next Future Leader                 22 Februari 2023
    20.
           Pegadaian's Young Director Invites Gen-Z in Jambi to Become the Next Future Leader      February 22, 2023

           Pegadaian Gandeng Produsen Emas Perluas Ekosistem Melalui Bullion Services
                                                                                                   24 Februari 2023
    21.    Pegadaian Collaborates with Gold Producers to Expand the Ecosystem Through Bullion
                                                                                                   February 24, 2023
           Services
           Selamat! PR Pegadaian Memenangkan Penghargaan di IPRA 2023                              25 Februari 2023
    22.
           Happy! Pegadaian PR Wins Award at IPRA 2023                                             February 25, 2023
           Pegadaian Ramaikan Festival Panggung Rakyat BUMN di Parapat                             26 Februari 2023
    23.
           Pegadaian Enlivens the BUMN People's Stage Festival in Parapat                          February 26, 2023
           Dukung Ekonomi Hijau Indonesia, Pegadaian Memenangkan The Best Green Program
                                                                                                   26 Februari 2023
    24.    2023
                                                                                                   February 26, 2023
           Supporting Indonesia's Green Economy, Pegadaian Wins The Best Green Program 2023
           Lagi, Pegadaian Diganjar TOP Digital PR Award                                           1 Maret 2023
    25.
           Again, Pegadaian was awarded the TOP Digital PR Award                                   March 1, 2023
           Ajak Masyarakat Peduli Lingkungan, Pegadaian Resmikan 15 Bank Sampah Unit (BSU)
           Binaan di Kota Padang                                                                   2 Maret 2023
    26.
           Inviting the Community to Care About the Environment, Pegadaian Inaugurates 15 Built    March 2, 2023
           Waste Bank Units (BSU) in Padang City
           Pegadaian-IJTI Ajak Jurnalis Berperan Aktif Dorong UMKM Go Digital
                                                                                                   3 Maret 2023
    27.    Pegadaian-IJTI Invites Journalists to Play an Active Role in Encouraging MSMEs to Go
                                                                                                   March 3, 2023
           Digital
           TJSL Pegadaian Meng-EMAS-kan Sampah Raih Penghargaan Emas                               10 Maret 2023
    28.
           TJSL Pegadaian Turns Waste into Gold and Wins Gold Award                                March 10, 2023

           Pegadaian beri Pelatihan Kepada Pengrajin Sulam Suji Koto Gadang                        13 Maret 2023
    29.
           Pegadaian provides training to Suji Koto Gadang Embroidery Craftsmen                    March 13, 2023

           Sambut Ramadhan 1444 H, Pegadaian Berikan Bantuan Senilai Total 150 Juta Rupiah
                                                                                                   14 Maret 2023
    30.    Welcoming Ramadhan 1444 H, Pegadaian Provides Assistance Worth a Total of 150 Million
                                                                                                   March 14, 2023
           Rupiah
           Wuih, Pegadaian Raih Penghargaan LinkedIn Talent Award 2022 Lho!                        15 Maret 2023
    31.
           Wow, Pegadaian Wins the 2022 LinkedIn Talent Award!                                     March 15, 2023

           Pegadaian Bangun The Gade Creative Lounge Mahasiswa Universitas Brawijaya Makin
           Kreatif Belajar                                                                         20 Maret 2023
    32.
           Pegadaian Builds The Gade Creative Lounge Brawijaya University Students Get More        March 20, 2023
           Creative in Learning

           Pegadaian Borong Empat Penghargaan di PR Indonesia Awards 2023                          20 Maret 2023
    33.
           Pegadaian Wins Four Awards at the 2023 PR Indonesia Awards                              March 20, 2023
           Ketok Palu: MA Tolak Kasasi Gugatan Hak Cipta Tabungan Emas Pegadaian
                                                                                                   24 Maret 2023
    34.    Knock Palu: Supreme Court Rejects Cassation of Pegadaian Gold Savings Copyright
                                                                                                   March 24, 2023
           Lawsuit
           Komisaris Utama Pegadaian Dinobatkan Sebagai Perempuan Inspiratif di Sektor
           Pengembangan UMKM                                                                       27 Maret 2023
    35.
           President Commissioner of Pegadaian Named as an Inspirational Woman in the MSME         March 27, 2023
           Development Sector
           Pegadaian Borong Penghargaan di Ajang Digitech Award 2023                               30 Maret 2023
    36.
           Pegadaian Wins Awards at the 2023 Digitech Award Event                                  March 30, 2023
           Rayakan HUT Ke-122 Pegadaian Ajak “Bersatu Tumbuh Bersama”                              1 April 2023
    37.
           Celebrating Pegadaian's 122nd Anniversary Invites "United to Grow Together"             April 1, 2023




PT Pegadaian | 2023 Annual Report                                                                                   615
Page 616
Tata Kelola Perusahaan
Corporate Governance




                                               Judul Press Release                                          Tanggal
       No
                                                Press Release Title                                          Date
            HUT ke-122, Begini Sejarah Pegadaian Era Pra Kemerdekaan                                 4 April 2023
      38.
            122nd Anniversary, This is the History of Pawnshops in the Pre-Independence Era          April 4, 2023
            Ramaikan Safari Ramadhan BUMN, Pegadaian Gelar Pasar Murah                               4 Apri 2023
      39.
            Enliven BUMN's Ramadhan Safari, Pegadaian Holds Cheap Market                             April 4, 2023
            Rayakan HUT Ke-122 Pegadaian, Ikatan Istri Karyawan Pegadaian Manfaatkan Momen
            Berbagi ke Panti Asuhan                                                                  6 April 2023
      40.
            Celebrating Pegadaian's 122nd Anniversary, Pegadaian Employee Wives Association Takes    April 6, 2023
            Advantage of Sharing Moment at Orphanage
            Dukung UMKM Naik Kelas, Pegadaian dan PNM Gelar Bazar UMKM untuk Indonesia               6 April 2023
      41.
            Supporting MSMEs to Upgrade, Pegadaian and PNM Hold an MSME Bazaar for Indonesia         April 6, 2023
            Libur Lebaran, Pegadaian Ajak Masyarakat Optimalkan Layanan Digital                      17 April 2023
      42.
            Eid Holidays, Pegadaian Invites People to Optimize Digital Services                      April 17, 2023
            Mudik Gratis Aman dan Nyaman Bersama Pegadaian                                           18 April 2023
      43.
            Safe and Comfortable Free Homecoming with Pegadaian                                      April 18, 2023
            Yuk, Sulap Sisa THR dan Angpao Lebaran Jadi Aset Masa Depan                              27 April 2023
      44.
            Come on, turn leftover THR and Eid red envelopes into future assets                      April 27, 2023

            Wow, Tutup Triwulan I Laba Pegadaian Tembus Rp 1 T                                       8 Mei 2023
      45.
            Wow, Close the First Quarter, Pawnshop's Profit Reaches IDR 1 T                          May 8, 2023

            Pegadaian Raih Penghargaan Indonesia Sharia Finance Award 2023                           11 Mei 2023
      46.
            Pegadaian Wins the 2023 Indonesia Sharia Finance Award                                   May 11, 2023
            Pegadaian Dukung acara Dekranas 2023 tentang UMKM (medan)                                17 Mei 2023
      47.
            Pegadaian Supports 2023 National Dekranas event on MSMEs (Medan)                         May 17, 2023

            Pegadaian Luncurkan Obligasi dan sukuk                                                   16 Mei 2023
      48.
            Pegadaian Launches Bonds and Sukuk                                                       May 16, 2023

            Bantu Cukupi Stok Darah PMI, Insan Pegadaian Ramai-ramai Donor                           19 Mei 2023
      49.
            Helping to replenish PMI's blood stock, Pawnshop people are flocking to donate           May 19, 2023

            Pegadaian Bantu Pelaku Usaha Disabilitas Kembangkan Usaha                                22 Mei 2023
      50.
            Pegadaian Helps Disabled Entrepreneurs Develop Their Business                            May 22, 2023

            Pegadaian-ISEI Dorong Bisnis Mahasiswa Siap Mendunia                                     23 Mei 2023
      51.
            Pegadaian-ISEI Encourages Student Businesses to Be Ready to Go Global                    May 23, 2023
            Ajak Mahasiswa Tumbuh Kreatif, Pegadaian Resmikan The Gade Creative Lounge
            Universitas Andalas                                                                      24 Mei 2023
      52.
            Inviting Students to Grow Creatively, Pegadaian Inaugurates The Gade Creative Lounge,    May 24, 2023
            Andalas University
            TIPS MENGHINDARI PENIPUAN BERKEDOK REKRUTMEN KARYAWAN PT PEGADAIAN
                                                                                                     26 Mei 2023
      53.   TIPS FOR AVOIDING FRAUD UNDER THE guise of PT PEGADAIAN EMPLOYEE
                                                                                                     May 26, 2023
            RECRUITMENT
            Pegadaian Gelar Pelatihan untuk Mengembangkan UMKM Nasional                              31 Mei 2023
      54.
            Pegadaian Holds Training to Develop National MSMEs                                       May 31, 2023
            Pengen Jadi Karyawan PT Pegadaian, Simak Informasi Lowongan Berikut Ini
                                                                                                     1 Juni 2023
      55.   If you want to become a PT Pegadaian employee, check out the following vacancy
                                                                                                     June 1, 2023
            information

            Pegadaian Gandeng Plustik Daur Ulang 1 Ton Sampah Plastik                                6 Juni 2023
      56.
            Pegadaian Collaborates with Plustik to Recycle 1 Ton of Plastic Waste                    June 6, 2023

            Erick Thohir Dukung Edukasi Pengolahan Sampah untuk Masyarakat Kota Surakarta
            melalui Workshop BUMN Environmental Movement                                             6 Juni 2023
      57.
            Erick Thohir Supports Waste Management Education for Surakarta City Communities          June 6, 2023
            through BUMN Environmental Movement Workshop
            Dinilai Konsisten Mempraktekkan Keselarasan Program CSR dan Strategi Bisnis, Pegadaian
            Raih Penghargaan TOP CSR Awards 2023                                                     8 Juni 2023
      58.
            Assessed to Consistently Practice Alignment of CSR Programs and Business Strategy,       June 8, 2023
            Pegadaian Wins TOP CSR Awards 2023
            Pegadaian Ajak Warga Warga Desa Madani MengEMASkan Sampah                                9 Juni 2023
      59.
            Pegadaian Invites Residents of Madani Villages to PICK UP Trash                          June 9, 2023




616                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 617
                                             Judul Press Release                                           Tanggal
     No
                                              Press Release Title                                           Date
           Mau Jadi Pegawai Pegadaian? Simak Lowongan Kerja Berikut Ini                             10 Juni 2023
    60.
           Want to be a pawnshop employee? Check out the following job vacancies                    June 10, 2023
           Pengen Punya Kendaraan Listrik Impian, Bisa ke Pegadaian Lho!                            14 Juni 2023
    61.
           If you want to have your dream electric vehicle, you can go to a pawn shop!              June 14, 2023
           Keren, Bank Sampah Binaan Pegadaian Raih Penghargaan dari KLHK                           15 Juni 2023
    62.
           Cool, Pegadaian's Waste Bank Wins Award from KLHK                                        June 15, 2023
           Pegadaian Jadi Sponsor Utama Bimasakti Racing Team UGM Untuk Berlaga di Italia
                                                                                                    20 Juni 2023
    63.    Pegadaian Becomes the Main Sponsor of the UGM Bimasakti Racing Team to Compete in
                                                                                                    June 20, 2023
           Italy
           Indonesia-Argentina Berlaga, Pegadaian Bersih-bersih Sampahnya                           20 Juni 2023
    64.
           Indonesia-Argentina Compete, Pegadaian Cleans Up Trash                                   June 20, 2023
           Pegadaian dan BAZNAS Beri Kemudahan Layanan Berzakat, Infak, Sedekah dan
                                                                                                    21 Juni 2023
    65.    Berkurban
                                                                                                    June 21, 2023
           Pegadaian and BAZNAS provide easy services for zakat, donations, alms and sacrifice
           Bidik Nasabah Prioritas, Pegadaian dan BRI Jalin Kerjasama Tawarkan Produk Unggulan      22 Juni 2023
    66.
           Targeting Priority Customers, Pegadaian and BRI Collaborate to Offer Superior Products   June 22, 2023
           Sah! Hasil RUPS Tahunan Pegadaian Punya Susuran Direksi Baru                             23 Juni 2023
    67.
           Legitimate! Pegadaian's Annual GMS Results Have New Board of Directors                   June 23, 2023
           Peringati Hari Lingkungan Hidup, Pegadaian Luncurkan Aplikasi Digital Bank Sampah        24 Juni 2023
    68.
           Commemorating Environment Day, Pegadaian Launches Digital Waste Bank Application         June 24, 2023
           Pegadaian dan Pemkab Tulungagung Luncurkan Program The Gade Integrated Farming
                                                                                                    27 Juni 2023
    69.    Pegadaian and Tulungagung Regency Government Launch The Gade Integrated Farming
                                                                                                    June 27, 2023
           Program
           Libur Panjang Idul Adha, Nasabah Pegadaian Tetap Bisa Bertransaksi Melalui Smartphone
                                                                                                    28 Juni 2023
    70.    Long Idul Adha Holiday, Pawnshop Customers Can Still Make Transactions Via
                                                                                                    June 28, 2023
           Smartphone
           Wow, Lebih 2000 UMKM Berminat Ikuti Program Pengembangan dari Pegadaian
                                                                                                    28 Juni 2023
    71.    Wow, more than 2000 MSMEs are interested in participating in Pegadaian's development
                                                                                                    June 28, 2023
           program
           Top! Pegadaian Kembali Meraih Predikat “Best Company to Work di Asia”                    30 Juni 2023
    72.
           Top! Pegadaian Again Achieves the Title of "Best Company to Work in Asia"                June 30, 2023
           Pegadaian Berkurban Salurkan 774 Ekor di Seluruh Indonesia                               2 Juli 2023
    73.
           Qurbani Pawnshop Distributes 774 Animals Throughout Indonesia                            July 2, 2023
           Agile Dalam Transformasi Digital, Pegadaian Raih Penghargaan SPEx2® DX Award 2023        7 Juli 2023
    74.
           Agile in Digital Transformation, Pegadaian Wins SPEx2® DX Award 2023                     July 7, 2023
           Ajak UMKM Bersatu Tumbuh Bersama, Pegadaian Luncurkan GadePreneur                        11 Juli 2023
    75.
           Inviting MSMEs to Unite to Grow Together, Pegadaian Launches GadePreneur                 July 11, 2023
           Pegadaian Bersama TNI Al dan Intani Tingkatkan Ekonomi Masyarakat Pesisir Muara
           Gembong                                                                                  16 Juli 2023
    76.
           Pegadaian Together with TNI Al and Intani Improve the Economy of the Muara Gembong       July 16, 2023
           Coastal Community
           Selamat! Ini Dia Juara Lomba Karya Jurnalistik IJTI-Pegadaian 2023                       18 Juli 2023
    77.
           Happy! These are the winners of the 2023 IJTI-Pegadaian Journalism Competition           July 18, 2023

           Pegadaian Ajak Masyarakat Palembang Sulap Sampah Jadi Emas                               19 Juli 2023
    78.
           Pegadaian Invites Palembang Residents to Turn Waste into Gold                            July 19, 2023

           Pegadaian Ikut Bersih-bersih Pantai Melawai Balikpapan melalui BUMN Environmental
           Movement                                                                                 24 Juli 2023
    79.
           Pegadaian Participates in Cleaning Melawai Beach in Balikpapan through the BUMN          July 24, 2023
           Environmental Movement
           Waspada! Penipuan Mengatasnamakan Undian Badai Emas Pegadaian                            25 Juli 2023
    80.
           Alert! Fraud in the name of Pawnshop's Golden Storm Lottery                              July 25, 2023
          Kinerja Pegadaian Semester I 2023 Semakin Berkilau                                        25 Juli 2023
    81.
          Pegadaian's performance in semester I 2023 is getting brighter                            July 25, 2023
          Pegadaian berhasil meraih HR Excellence Award 2023                                        26 Juli 2023
    82.
          Pegadaian succeeded in winning the 2023 HR Excellence Award                               July 26, 2023




PT Pegadaian | 2023 Annual Report                                                                                    617
Page 618
Tata Kelola Perusahaan
Corporate Governance




                                                Judul Press Release                                          Tanggal
       No
                                                 Press Release Title                                          Date
             Pegadaian Raih Dua Penghargaan di Ajang CSR Outlook 2023                                 27 Juli 2023
      83.
             Pegadaian Wins Two Awards at the 2023 CSR Outlook Event                                  July 27, 2023
             Dukung Kegiatan BUMN Environmental Movement, Pegadaian Ajak Masyarakat Medan
             Bersih-bersih Sungai                                                                     30 Juli 2023
      84.
             Supporting the activities of the BUMN Environmental Movement, Pegadaian Invites the      July 30, 2023
             Medan Community to Clean the River

             Unjuk Bakat dan Talenta, Band Pegadaian Raih Juara 3 di Ajang BUMN Fest 2023             31 Juli 2023
      85.
             Showing Talent and Talent, Pegadaian Band Wins 3rd Place at BUMN Fest 2023               July 31, 2023

             Sukses! Pegadaian Media Awards 2023 Bertabur Hadiah Bagi Insan Media                     2 Agustus 2023
      86.
             Success! Pegadaian Media Awards 2023 is studded with prizes for media people             August 2, 2023
             Mau Ikut Program Magang MAGENTA di Pegadaian? Simak Informasinya Yuk!
                                                                                                      3 Agustus 2023
      87.    Want to take part in the MAGENTA Internship Program at Pegadaian? Come on, check out
                                                                                                      August 3, 2023
             the information!
             Memiliki Reputasi Baik, Pegadaian Raih Penghargaan Corporate Reputation Awards 2023      6 Agustus 2023
      88.
             Having a Good Reputation, Pegadaian Wins the 2023 Corporate Reputation Awards            August 6, 2023
             Jangan Asal Transfer! Pegadaian Himbau Masyarakat Untuk Hati-hati                        8 Agustus 2023
      89.
             Don't Just Transfer! Pegadaian Urges People to Be Careful                                August 8, 2023
             8 BUMN Kolaborasi Lakukan Pengelolaan Sampah di Mandalika Melalui Bank Sampah Putri
             Nyale                                                                                    9 Agustus 2023
      90.
             8 BUMN collaborate to carry out waste management in Mandalika through the Putri Nyale    August 9, 2023
             Waste Bank
             Ada Info Loker di Pegadaian, Simak Informasinya!                                         10 Agustus 2023
      91.
             There is information about lockers at Pegadaian, check out the information!              August 10, 2023

             Pegadaian Bersama Millenial dan Masyarakat Kota Makassar Berhasil Kumpulkan 708 Kg
             Sampah di Pantai Tanjung Bayang                                                          14 Agustus 2023
      92.
             Pegadaian Together with Millennials and the Community of Makassar City Successfully      August 14, 2023
             Collected 708 Kg of Trash at Tanjung Bayang Beach

             Saatnya Merdeka Finansial dengan Emas Bersama Pegadaian                                  16 Agustus 2023
      93.
             It's time to be financially independent with gold with Pegadaian                         August 16, 2023
             Dukung Pelaku Usaha Kreatif, Pegadaian Berkolaborasi dan TULOLA Hadirkan Kawan
             Nusantara                                                                                17-28 Agustus 2023
      94.
             Supporting Creative Business Actors, Pegadaian Collaborates and TULOLA Presents          August 17-28, 2023
             Kawan Nusantara
             Pegadaian Komitmen Menuntaskan Kasus Karyawan Pegadaian di Cabang Rantepao
                                                                                                      18 Agustus 2023
      95.    Pegadaian is Committed to Resolving Cases of Pegadaian Employees in the Rantepao
                                                                                                      August 18, 2023
             Branch
             Meriahkan HUT Kemerdekaan ke-78 RI, Pegadaian Gelar Panjat Pinang EMAS di Aliran
             Kalimalang                                                                               19 Agustus 2023
      96.
             Celebrating the 78th Independence Day of the Republic of Indonesia, Pegadaian Holds      August 19, 2023
             GOLD Pinang Climbing in the Kalimalang Stream
             Pegadaian Peduli Generasi Emas Paskibraka 2023                                           21 Agustus 2023
      97.
             Pegadaian Cares for the Golden Generation of Paskibraka 2023                             August 21, 2023
             Tabungan Emas Pegadaian Kini Dapat Diakses Melalui Aplikasi One Mobile Milik Bank
             OCBC NISP                                                                                23 Agustus 2023
      98.
             Pegadaian Gold Savings Can Now Be Accessed Through Bank OCBC NISP's One Mobile           August 23, 2023
             Application
             Pengen Kerja di Pegadaian? Simak Informasi Berikut Ini!                                  24 Agustus 2023
      99.
             Want to work at a pawnshop? Check out the following information!                         August 24, 2023
             Pegadaian Berangkatkan 145 Karyawan Dengan Kinerja Terbaik untuk Wisata Religi           26 Agustus 2023
      100.
             Pegadaian Departs 145 Employees with the Best Performance for Religious Tourism          August 26, 2023
             Pegadaian Wujudkan Mimpi Travelling ke Tempat Impian, dengan Pinjaman Multiguna
             Wisata                                                                                   01 September 2023
      101.
             Pegadaian Makes Dreams of Traveling to Dream Places Come True, with Multipurpose         September 01, 2023
             Travel Loans




618                                                                                   Laporan Tahunan 2023 | PT Pegadaian
Page 619
                                             Judul Press Release                                         Tanggal
     No
                                              Press Release Title                                         Date
           TUMPAS HOAX, PEGADAIAN WANTI-WANTI MASYARAKAT UNTUK TIDAK PERCAYA
           PENIPUAN MENCATUT NAMA DIREKSI                                                          01 September 2023
    102.
           OVERCOMING HOAXES, Pawnshop WANTS THE PUBLIC NOT TO BELIEVE IN FRAUDS                   September 01, 2023
           USING THE NAME OF THE BOARD OF DIRECTORS
           Pegadaian Resmi Jadi Sponsor Utama “Pegadaian Liga 2 Musim 2023/2024”                   5 September 2023
    103.
           Pegadaian Officially Becomes Main Sponsor of "Pegadaian Liga 2 Season 2023/2024"        September 5, 2023
           Tingkatkan Kepedulian Masyarakat Terhadap Lingkungan, Pegadaian Kick Off Program
           Clean and Gold Movement                                                                 8 September 2023
    104.
           Increasing Community Awareness of the Environment, Pegadaian Kicks Off the Clean and    September 8, 2023
           Gold Movement Program
           Kick-off Pegadaian Liga 2 Dimulai, Mari Bersama MengEMASkan Indonesia                   10 September 2023
    105.
           Pegadaian League 2 Kick-off Begins, Let's Make Indonesia GOLD Together                  September 10, 2023
           The Gade Creative Lounge Hadir di Universitas Mulawarman Untuk Mencetak Generasi
           Emas                                                                                    12 September 2023
    106.
           The Gade Creative Lounge is Present at Mulawarman University to Create a Golden         September 12, 2023
           Generation
           Pegadaian Umumkan Pemenang Undian Pegadaian Poin 2023 Periode Pertama                   19 September 2023
    107.
           Pegadaian Announces Winners of 2023 First Period Pawnshop Points Draw                   September 19, 2023
           Pegadaian Ajak Gen-Z melek Finansial Melalui Web Series “Ali yang Terheran Herman”
                                                                                                   19 September 2023
    108.   Pegadaian Invites Gen-Z to be Financially Literate Through the Web Series "Ali Who
                                                                                                   September 19, 2023
           Surprised Herman"
           Dukung Pengembangan Kreativitas Mahasiswa, Pegadaian Meresmikan The Gade Creative
           Lounge ke-14 di UNJ                                                                     20 September 2023
    109.
           Supporting the Development of Student Creativity, Pegadaian Inaugurates the 14th The    September 20, 2023
           Gade Creative Lounge at UNJ
           Humas Pegadaian Raih Penghargaan Top 50 Kartini Humas Indonesia                         24 September 2023
    110.
           Pegadaian Public Relations Wins Top 50 Indonesian Public Relations Kartini Award        September 24, 2023
           Dorong Transformasi Digital di Sektor Mikro, Pegadaian Raih Penghargaan Prominent
           Award 2023                                                                              25 September 2023
    111.
           Encouraging Digital Transformation in the Micro Sector, Pegadaian Wins the 2023         September 25, 2023
           Prominent Award
           Melayani Nasabah Dengan Sepenuh Hati, Pegadaian Borong 5 Penghargaan di Ajang The
           Best Contact Center Indonesia 2023                                                      27 September 2023
    112.
           Serving Customers Wholeheartedly, Pegadaian Wins 5 Awards at The Best Contact Center    September 27, 2023
           Indonesia 2023
           Fokus Dukung Perekonomian Indonesia, Pegadaian Raih Penghargaan Indonesia Best
           BUMN Awards 2023                                                                        28 September 2023
    113.
           Focusing on Supporting the Indonesian Economy, Pegadaian Wins the 2023 Indonesia        September 28, 2023
           Best BUMN Awards
           Pegadaian Raih The Best State Owned Enterprise 2023 Sebagai Agen Pertumbuhan
           Ekonomi Indonesia                                                                       29 September 2023
    114.
           Pegadaian Wins The Best State Owned Enterprise 2023 as an Agent for Indonesian          September 29, 2023
           Economic Growth
           Serikat Pekerja Pegadaian Gelar Tasyakuran HUT ke-23 dengan Tema "Disruption Agility”
                                                                                                   02 Oktober 2023
    115.   Pegadaian Workers Union Holds 23rd Anniversary Celebration with the Theme "Disruption
                                                                                                   October 2, 2023
           Agility"
           Terapkan Nilai Adaptif dan Kolaboratif, Influencers BUMN ‘Kongkow’ Bareng di
           Yogyakarta!                                                                             04 Oktober 2023
    116.
           Applying Adaptive and Collaborative Values, BUMN Influencers 'Kongkow' Together in      October 4, 2023
           Yogyakarta!
           Holding Ultra Mikro BRI, Pegadaian dan PNM Ajak UMKM Bersatu Tumbuh Bersama Untuk
           Naik Kelas                                                                              07 Oktober 2023
    117.
           Ultra Micro Holding BRI, Pegadaian and PNM Invite MSMEs to Unite to Grow Together to    October 7,2023
           Upgrade
           Butuh Hiburan Seru, Bertabur Hadiah? Yuk Ke Pekan Raya Pegadaian!                       09 Oktober 2023
    118.
           Need fun entertainment, filled with prizes? Come on to the Pawn Shop Fair!              October 9, 2023
           Siap-siap! Wirausaha Muda akan Lahir Lewat Program TGSC                                 10 Oktober 2023
    119.
           Get ready! Young Entrepreneurs will be Born through the TGSC Program                    October 10, 2023




PT Pegadaian | 2023 Annual Report                                                                                     619
Page 620
Tata Kelola Perusahaan
Corporate Governance




                                               Judul Press Release                                           Tanggal
       No
                                                Press Release Title                                           Date
             Hadir di Kustomfest 2023, Pegadaian Dukung Kepemilikan Sepeda Motor Listrik               10 Oktober 2023
      120.
             Present at Kustomfest 2023, Pegadaian supports electric motorbike ownership               October 10, 2023
             Dukung UMKM Naik Kelas, Pegadaian Ajak UMKM Binaan Pamer Produk Kreatif di Inacraft
                                                                                                       11 Oktober 2023
      121.   Supporting MSMEs to advance to class, Pegadaian Invites Fostered MSMEs to Show off
                                                                                                       October 11, 2023
             Creative Products on Inacraft
             Wow! Sukses Bertransformasi, Pegadaian Catat Laba Rp3,2 T di Kuartal III/2023             11 Oktober 2023
      122.
             Wow! Successful Transformation, Pegadaian Records Profit of Rp3.2 T in Quarter III/2023   October 11, 2023
             Jamaah…ohh..Jamaah! Peringati Maulid Nabi, Ustad Maulana Beri Siraman Rohani di
             Pegadaian                                                                                 18 Oktober 2023
      123.
             Congregation...ohh..Congregation! Commemorating the Prophet's birthday, Ustad Maulana     October 18, 2023
             gave a spiritual shower at the pawn shop
             Berbagi Cerita Tentang Transformasi Perusahaan, Pegadaian Terima Kunjungan dari MM
             FEB UI & Participant Global Network Week 2023                                             19 Oktober 2023
      124.
             Sharing Stories About Company Transformation, Pegadaian Receives a Visit from MM FEB      October 19, 2023
             UI & Participant Global Network Week 2023
             Raih Penghargaan di Jambore PR Indonesia 2023, Ini dia yang dilakukan PT Pegadaian        2 November 2023
      125.
             Winning an Award at the 2023 PR Indonesia Jamboree, this is what PT Pegadaian did         November 2, 2023
             Dukung Kreativitas Anak Muda Indonesia, Pegadaian Resmikan The Gade Creative Lounge
             di UNHAS                                                                                  5 November 2023
      126.
             Supporting the Creativity of Indonesian Young People, Pegadaian Inaugurates The Gade      November 5, 2023
             Creative Lounge at UNHAS
             Siap-siap! Pegadaian Akan Gelar Gathering Bank Sampah di Kota Padang                      7 November 2023
      127.
             Get ready! Pegadaian Will Hold a Waste Bank Gathering in Padang City                      November 7, 2023
             Ayo Cermat Sebelum Terlambat, Waspada Penipuan Mengatasnamakan Pegadaian                  8 November 2023
      128.
             Come on, be careful before it's too late, beware of fraud in the name of pawnshops        November 8, 2023
             Sukses Lakukan Terobosan Inovasi Digital, Pegadaian Borong Penghargaan di Ajang
             Indonesia Digital Innovation and Achievement Awards 2023                                  9 November 2023
      129.
             Successfully Carrying Out Digital Innovation Breakthroughs, Pegadaian Wins Awards at      November 9, 2023
             the 2023 Indonesia Digital Innovation and Achievement Awards
             Gigih Ciptakan Lingkungan Bersih, Pegadaian Beri Penghargaan Untuk Bank Sampah
             Binaan Terbaik Se-Indonesia                                                               10 November 2023
      130.
             Persistent in Creating a Clean Environment, Pegadaian Gives Awards to the Best Waste      November 10, 2023
             Banks in Indonesia
             Go International, Pegadaian Raih Penghargaan Global Corporate Sustainability Awards
             (GCSA) di Taiwan                                                                          16 November 2023
      131.
             Going International, Pegadaian Wins Global Corporate Sustainability Awards (GCSA) in      November 16, 2023
             Taiwan
             17 BUMN Resmikan Program BUMN TEMAN BERSENYUM di Temanggung                               19 November 2023
      132.
             17 BUMNs Launch BUMN TEMAN BERSIUM Program in Temanggung                                  November 19, 2023
             Dukung UMKM Naik Kelas, Pegadaian Raih Penghargaan di Harvesting Ceremony Gernas
             BBI-BBW                                                                                   21 November 2023
      133.
             Supporting MSMEs to Upgrade, Pegadaian Wins Award at Gernas BBI-BBW Harvesting            November 21, 2023
             Ceremony
             Pegadaian Resmikan The Gade Tower Berkonsep Green Building                                27 November 2023
      134.
             Pegadaian Inaugurates The Gade Tower with a Green Building Concept                        November 27, 2023
             Direktur Keuangan dan Perencanaan Strategis Pegadaian Raih CFO Award 2023                 29 November 2023
      135.
             Pegadaian's Director of Finance and Strategic Planning Wins 2023 CFO Award                November 29, 2023
             Pegadaian Dan Alunjiva Indonesia Peduli Pemberdayaan Disabilitas Untuk Indonesia
             Inklusif                                                                                  29 November 2023
      136.
             Pegadaian and Alunjiva Indonesia Care about Empowering Disabilities for an Inclusive      November 29, 2023
             Indonesia
             Berkontribusi Untuk Ekonomi Berkelanjutan, Pegadaian Raih 2 Penghargaan Bisnis
             Indonesia TOP BUMN Awards 2023                                                            1 Desember 2023
      137.
             Contributing to a Sustainable Economy, Pegadaian Wins 2 Indonesian Business Awards        December 1, 2023
             TOP BUMN Awards 2023




620                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 621
                                              Judul Press Release                                          Tanggal
       No
                                               Press Release Title                                          Date
             Peduli Kesejahteraan Masyarakat, Pegadaian Impact Festival Hadir di Cimahi &
             Banyuwangi                                                                              20 Desember 2023
      138.
             Caring about Community Welfare, Pegadaian Impact Festival Presents in Cimahi &          December 20, 2023
             Banyuwangi
             Konsisten Terapkan Tata Kelola Perusahaan yang baik, PT Pegadaian Raih Penghargaan
             The Most Trusted Company di Indonesia                                                   21 Desember 2023
      139.
             Consistently implementing good corporate governance, PT Pegadaian won the Most          December 21, 2023
             Trusted Company award in Indonesia
             Sukses Go International, TJSL Pegadaian Berbagi Pengalaman Bersama Sobat BUMN           22 Desember 2023
      140.
             Successfully Going International, TJSL Pegadaian Shares Experiences with BUMN Friends   December 22, 2023
             Pegadaian Dukung Potensi Agen Melalui Peluncuran Buku “Agen Mental Juara”
                                                                                                     22 Desember 2023
      141.   Pegadaian Supports Agent Potential Through the Launch of the Book "Champion Mental
                                                                                                     December 22, 2023
             Agent"



Korespondensi dan Laporan Berkala                                Correspondence and Periodic Report

Informasi keuangan dan non keuangan dari Perseroan               Financial and non-financial information from
telah disusun dan dilaporkan secara transparan                   the Company has been compiled and reported
kepada pemegang saham, pemangku kepentingan                      transparently to shareholders, stakeholders and
dan lembaga lain yang dipersyaratkan. Informasi                  other required institutions. Information is reported
dilaporkan sesuai target waktu, tersajikan dengan                according to the time target, presented completely
lengkap dan akurat, terkini, utuh dan memadai sesuai             and accurately, up to date, intact and adequate in
dengan tata cara, jenis dan cakupan sebagaimana                  accordance with the procedure, type and scope as
diatur dalam ketentuan tentang Transparansi Kondisi              stipulated in the provisions concerning Transparency
Keuangan Perseroan. Informasi dipaparkan melalui                 of the Company’s Financial Conditions. Information is
laporan berupa:                                                  presented through reports in the form of:
• Laporan Tahunan;                                               • Annual Report;
• Laporan Semesteran;                                            • Semester Report;
• Laporan Triwulanan;                                            • Quarterly Report;
• Laporan Bulanan; dan                                           • Monthly Report; and
• Laporan Insidentil                                             • Incidental Report


Di bawah ini disajikan korespondensi Perseroan                   Below is presented the Company’s correspondence
dengan Kementerian BUMN sebagai Pemegang                         with the Ministry of SOEs as Shareholders, the
Saham, Bursa Efek Indonesia, Otoritas Jasa Keuangan,             Indonesia Stock Exchange, the Financial Services
serta pemangku kepentingan dan lembaga terkait                   Authority, as well as other relevant stakeholders and
lainnya selama tahun 2023:                                       institutions, during 2023.


                                                                                                          Tujuan Pelaporan
                     Perihal                                     Pedoman Laporan                              (Instansi)
 No                                                                                                           Reporting
                     Subject                                     Report Guidelines
                                                                                                               Purpose
                                                                                                             (Institution)
         Laporan Penunjukan Akuntan        Peraturan Otoritas Jasa Keuangan Nomor 9 Tahun 2023 tentang
         Publik dan/atau Kantor Akuntan    Penggunaan Jasa Akuntan Publik dan Kantor Akuntan Publik
         Publik                            dalam Kegiatan Jasa Keuangan                                   OJK
 1
         Report on the Appointment of a    Financial Services Authority Regulation Number 9 of 2023       FSA
         Public Accountant and/or Public   concerning the Use of Public Accounting Services and Public
         Accounting Firm                   Accounting Firm in Financial Services Activities




PT Pegadaian | 2023 Annual Report                                                                                    621
Page 622
Tata Kelola Perusahaan
Corporate Governance




                                                                                                           Tujuan Pelaporan
                  Perihal                                       Pedoman Laporan                                (Instansi)
 No                                                                                                            Reporting
                  Subject                                       Report Guidelines
                                                                                                                Purpose
                                                                                                              (Institution)
      Laporan Hasil Evaluasi Komite
      Audit Terhadap Pelaksanaan
      Pemberian Jasa Audit oleh           Peraturan Otoritas Jasa Keuangan Nomor 9 Tahun 2023 tentang
      Akuntan Publik/Kantor Akuntan       Penggunaan Jasa Akuntan Publik dan Kantor Akuntan Publik
      Publik                              dalam Kegiatan Jasa Keuangan                                     OJK
 2
      Audit Committee Evaluation          Financial Services Authority Regulation Number 9 of 2023         FSA
      Results Report on the               concerning the Use of Public Accounting Services and Public
      Implementation of Audit Services    Accounting Firm in Financial Services Activities
      by Public Accountants/Public
      Accounting Firm
                                                                                                           Direktorat
      SPT Tahunan PPH Badan (PPH
                                          Undang-Undang Nomor 36 Tahun 2008 tentang Pajak                  Jenderal Pajak
      Pasal 25/29)
 3                                        Penghasilan Pasal 25/29                                          Directorate
      Annual Corporate Income Tax
                                          Law Number 36 of 2008 concerning Income Tax Article 25/29        General of
      Return (PPH Article 25/29)
                                                                                                           Taxation
      Laporan penilaian sendiri
                                          Peraturan Otoritas Jasa Keuangan Nomor 6 /POJK.07/ 2022
      terhadap pemenuhan ketentuan
                                          tentang Perlindungan Konsumen dan Masyarakat di Sektor Jasa
      Perlindungan Konsumen dan
                                          Keuangan                                                         OJK
 4    Masyarakat
                                          Financial Services Authority Regulation Number 6 /POJK.07/       FSA
      Self-assessment report on
                                          2022 concerning Consumer and Public Protection in the
      compliance with Consumer and
                                          Financial Services Sector
      Community Protection provisions
      Laporan Manajemen dan Hasil
      Pengawasan Penyedia Jasa            Peraturan Bank Indonesia Nomor 23/6/PBI/2021 tentang
      Pembayaran                          Penyedia Jasa Pembayaran
 5                                                                                                         Bank Indonesia
      Management Report and               Bank Indonesia Regulation Number 23/6/PBI/2021 concerning
      Supervision Results of Payment      Payment Service Providers
      Service Providers
      Laporan Rencana Pelaksanaan         Peraturan Bank Indonesia Nomor 22/20/PBI/2020 tentang
      Edukasi Transfer Dana               Perlindungan Konsumen Bank Indonesia
 6                                                                                                         Bank Indonesia
      Fund Transfer Education             Bank Indonesia Regulation Number 22/20/PBI/2020 concerning
      Implementation Plan Report          Bank Indonesia Consumer Protection
      Laporan Pelaksanaan Edukasi         Peraturan Bank Indonesia Nomor 22/20/PBI/2020 tentang
      Transfer Dana                       Perlindungan Konsumen Bank Indonesia
 7                                                                                                         Bank Indonesia
      Fund Transfer Education             Bank Indonesia Regulation Number 22/20/PBI/2020 concerning
      Implementation Report               Bank Indonesia Consumer Protection
                                          Peraturan Bank Indonesia Nomor 23/6/PBI/2021 tentang
      Laporan Tahunan Sistem
                                          Penyedia Jasa Pembayaran
 8    Pembayaran                                                                                           Bank Indonesia
                                          Bank Indonesia Regulation Number 23/6/PBI/2021 concerning
      Payment Systems Annual Report
                                          Payment Service Providers
                                          Peraturan Menteri Badan Usaha Milik Negara Republik Indonesia
      Laporan Hasil Penilaian Penerapan
                                          Nomor Per-2/MBU/03/2023 Tentang Pedoman Tata Kelola dan
      Good Corporate Governance
                                          Kegiatan Korporasi Signifikan Badan Usaha Milik Negara           Kementerian
      (GCG)
 9                                        Regulation of the Minister of State-Owned Enterprises of the     BUMN
      Report on Assessment Results
                                          Republic of Indonesia Number Per-2/MBU/03/2023 concerning        Ministry of SOE
      of the Implementation of Good
                                          Guidelines for Governance and Significant Corporate Activities
      Corporate Governance (GCG)
                                          of State-Owned Enterprises
                                          Peraturan Bank Indonesia Nomor 19/10/PBI/2017 tentang
                                          Penerapan Anti Pencucian Uang dan Pencegahan Pendanaan
                                          Terorisme Bagi Penyelenggara Jasa Sistem Pembayaran Selain
      Laporan Penerapan Program APU       Bank dan Penyelenggara Kegiatan Usaha Penukaran Valuta
      PPT                                 Asing Bukan Bank
 10                                                                                                        Bank Indonesia
      APU PPT Program                     Bank Indonesia Regulation Number 19/10/PBI/2017 concerning
      Implementation Report               Implementation of Anti-Money Laundering and Prevention of
                                          Terrorism Financing for Non-Bank Payment System Service
                                          Providers and Non-Bank Foreign Exchange Business Activity
                                          Organizers




622                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 623
                                                                                                              Tujuan Pelaporan
                   Perihal                                       Pedoman Laporan                                  (Instansi)
 No                                                                                                               Reporting
                   Subject                                       Report Guidelines
                                                                                                                   Purpose
                                                                                                                 (Institution)
                                           Peraturan Otoritas Jasa Keuangan Nomor 8 Tahun 2023
                                           Tentang Penerapan Program Anti Pencucian Uang, Pencegahan
                                           Pendanaan Terorisme di Sektor Jasa Keuangan, dan Pencegahan
      Laporan Rencana Pengkinian Data
                                           Pendanaan Proliferasi Senjata Pemusnah Massal
      Nasabah                                                                                                 OJK
 11                                        Financial Services Authority Regulation Number 8 of 2023
      Customer Data Update Plan                                                                               FSA
                                           concerning Implementation of Anti-Money Laundering
      Report
                                           Programs, Prevention of Terrorism Financing in the Financial
                                           Services Sector, and Prevention of Funding for the Proliferation
                                           of Weapons of Mass Destruction
                                           Peraturan Otoritas Jasa Keuangan Nomor 8 Tahun 2023
                                           Tentang Penerapan Program Anti Pencucian Uang, Pencegahan
                                           Pendanaan Terorisme di Sektor Jasa Keuangan, dan Pencegahan
      Laporan Realisasi Pengkinian Data
                                           Pendanaan Proliferasi Senjata Pemusnah Massal
      Nasabah                                                                                                 OJK
 11                                        Financial Services Authority Regulation Number 8 of 2023
      Customer Data Update                                                                                    FSA
                                           concerning Implementation of Anti-Money Laundering
      Realization Report
                                           Programs, Prevention of Terrorism Financing in the Financial
                                           Services Sector, and Prevention of Funding for the Proliferation
                                           of Weapons of Mass Destruction
                                           Peraturan Otoritas Jasa Keuangan Nomor 24/POJK.05/2019
      Laporan Rencana Bisnis               Tentang Rencana Bisnis Lembaga Jasa Keuangan Non Bank
                                                                                                              OJK
 12   Perusahaan                           Financial Services Authority Regulation Number 24/
                                                                                                              FSA
      Company Business Plan Report         POJK.05/2019 concerning Business Plans for Non-Bank
                                           Financial Services Institutions
                                           Peraturan Otoritas Jasa Keuangan Nomor 24/POJK.05/2019
      Laporan Rencana Bisnis Syariah
                                           Tentang Rencana Bisnis Lembaga Jasa Keuangan Non Bank
      Perusahaan                                                                                              OJK
 13                                        Financial Services Authority Regulation Number 24/
      Company Sharia Business Plan                                                                            FSA
                                           POJK.05/2019 concerning Business Plans for Non-Bank
      Report
                                           Financial Services Institutions
                                           Peraturan Menteri Badan Usaha Milik Negara Nomor Per-
      Laporan Rencana Kerja dan            21/MBU/2012 Tentang Pedoman Penerapan Akuntabilitas
      Anggaran Perusahaan                  Keuangan Badan Usaha Milik Negara                                  OJK
 14
      Company Work Plan and Budget         Minister of State-Owned Enterprises Regulation Number Per-21/      FSA
      Report                               MBU/2012 concerning Guidelines for Implementing Financial
                                           Accountability of State-Owned Enterprises
      Laporan Hasil Audit SIstem
                                           Peraturan Bank Indonesia Nomor 23/6/PBI/2021 tentang
      Informasi dan Pengujian
                                           Penyedia Jasa Pembayaran
 15   Keamanan                                                                                                Bank Indonesia
                                           Bank Indonesia Regulation Number 23/6/PBI/2021 concerning
      Report on Information System
                                           Payment Service Providers
      Audit Results and Security Testing
                                           Peraturan Komisi Pemberantasan Korupsi Republik Indonesia
                                           Nomor 2 Tahun 2020 Tentang Perubahan Atas Peraturan
                                           Komisi Pemberantasan Korupsi Nomor 07 Tahun 2016 Tentang           Komisi
                                           Tata Cara Pendaftaran, Pengumuman, dan Pemeriksaan Harta           Pemberantasan
      Laporan Harta Kekayaan
                                           Kekayaan Penyelenggara Negara                                      Korupsi
 16   Penyelenggara Negara
                                           Republic of Indonesia Corruption Eradication Commission            Corruption
      State Officials' Wealth Report
                                           Regulation Number 2 of 2020 concerning Amendment to the            Eradication
                                           Corruption Eradication Commission Regulation Number 07 of          Commission
                                           2016 concerning Procedures for Registration, Announcement
                                           and Inspection of State Officials' Assets
                                           Peraturan Otoritas Jasa Keuangan Nomor 29 /POJK.04/2016
                                           Tentang Laporan Tahunan Emiten atau Perusahaan Publik
      Laporan Tahunan
 17                                        Financial Services Authority Regulation Number 29 /                OJK
      Annual Report
                                           POJK.04/2016 concerning Annual Report of Issuer or Public
                                           Company




PT Pegadaian | 2023 Annual Report                                                                                       623
Page 624
Tata Kelola Perusahaan
Corporate Governance




                                                                                                            Tujuan Pelaporan
                   Perihal                                       Pedoman Laporan                                (Instansi)
 No                                                                                                             Reporting
                   Subject                                       Report Guidelines
                                                                                                                 Purpose
                                                                                                               (Institution)
      Laporan Rencana Kegiatan dalam
      Rangka Meningkatkan Literasi dan      Peraturan Otoritas Jasa Keuangan Nomor 3 Tahun 2023 Tentang
      Inklusi Keuangan bagi Konsumen        Peningkatan Literasi dan Inklusi Keuangan di Sektor Jasa
      dan Masyarakat                        Keuangan bagi Konsumen dan Masyarakat
 18                                                                                                         OJK
      Report on Activity Plans to           Financial Services Authority Regulation Number 3 of 2023
      Increase Literacy and Financial       concerning Increasing Financial Literacy and Inclusion in the
      Inclusion for Consumers and the       Financial Services Sector for Consumers and the Community
      Community
      Laporan Realisasi Kegiatan dalam
      Rangka Meningkatkan Literasi dan      Peraturan Otoritas Jasa Keuangan Nomor 3 Tahun 2023 Tentang
      Inklusi Keuangan bagi Konsumen        Peningkatan Literasi dan Inklusi Keuangan di Sektor Jasa
      dan Masyarakat                        Keuangan bagi Konsumen dan Masyarakat
 19                                                                                                         OJK
      Report on the Realization of          Financial Services Authority Regulation Number 3 of 2023
      Activities to Increase Literacy and   concerning Increasing Financial Literacy and Inclusion in the
      Financial Inclusion for Consumers     Financial Services Sector for Consumers and the Community
      and the Community
      Laporan Rencana Kerja dan             Peraturan Menteri Badan Usaha Milik Negara Nomor Per-18/
      Anggaran Tanggung Jawab Sosial        MBU/10/2014 Tentang Penyampaian Data, Laporan, dan
                                                                                                            Kementerian
      dan Lingkungan                        Dokumen Badan Usaha Milik Negara Secara Elektronik
 20                                                                                                         BUMN
      Social and Environmental              Regulation of the Minister of State-Owned Enterprises Number
                                                                                                            Ministry of SOE
      Responsibility Work Plan and          Per-18/MBU/10/2014 concerning Electronic Submission of Data,
      Budget Report                         Reports and Documents of State-Owned Enterprises
                                            Peraturan Menteri Keuangan Republik Indonesia Nomor 190/
      Penyampaian Risalah Rapat
                                            PMK.02/2017 Tentang Tata Cara Pembayaran Penerimaan             Direktorat
      Umum Pemegang Saham
                                            Negara Bukan Pajak dari Hasil Pengelolaan Kekayaan Negara       Jenderal
      Pengesahan Laporan Keuangan
                                            yang Dipisahkan                                                 Anggaran
 21   Submission of Minutes of
                                            Regulation of the Minister of Finance of the Republic of
      General Meeting of Shareholders
                                            Indonesia Number 190/PMK.02/2017 concerning Procedures for      Directorate
      Ratification of Financial
                                            Payment of Non-Tax State Revenue from Separated State Asset     General of
      Statements
                                            Management Results                                              Budget
                                                                                                            Suku Dinas
                                                                                                            Tenaga Kerja,
                                                                                                            Transmigrasi
                                                                                                            dan Energi Kota
                                            Peraturan Daerah Nomor 6 Tahun 2004 tentang
                                                                                                            Administrasi
      Laporan Fasilitas Kesejahteraan       Penyelenggaraan Fasilitas Kesejahteraan Pekerja/Buruh pada
                                                                                                            Jakarta Pusat
      Pekerja/Buruh                         Perusahaan di Wilayah DKI Jakarta
 22                                                                                                         Central
      Worker/Labourer Welfare               Regional Regulation Number 6 of 2004 concerning the
                                                                                                            Jakarta City
      Facilities Report                     Implementation of Worker/Labor Welfare Facilities at
                                                                                                            Administration
                                            Companies in the DKI Jakarta Region
                                                                                                            Department
                                                                                                            of Manpower,
                                                                                                            Transmigration
                                                                                                            and Energy




624                                                                                  Laporan Tahunan 2023 | PT Pegadaian
Page 625
                                                 Laporan Semesteran
                                                   Semester Report
                                                                                                               Tujuan
                                                                                                             Pelaporan
                   Perihal                                    Pedoman Laporan                                (Instansi)
 No
                   Subject                                    Report Guidelines                              Reporting
                                                                                                              Purpose
                                                                                                            (Institution)
                                         Peraturan Otoritas Jasa Keuangan Nomor 24/POJK.05/2019
      Laporan Pengawasan Rencana
                                         Tentang Rencana Bisnis Lembaga Jasa Keuangan Non Bank
      Bisnis Perusahaan                                                                                   OJK
  1                                      Financial Services Authority Regulation Number 24/
      Company Business Plan                                                                               FSA
                                         POJK.05/2019 concerning Business Plans for Non-Bank
      Monitoring Report
                                         Financial Services Institutions
                                         Peraturan Otoritas Jasa Keuangan Nomor 24/POJK.05/2019
      Laporan Pengawasan Rencana
                                         Tentang Rencana Bisnis Lembaga Jasa Keuangan Non Bank
      Bisnis Syariah Perusahaan                                                                           OJK
  2                                      Financial Services Authority Regulation Number 24/
      Company Sharia Business Plan                                                                        FSA
                                         POJK.05/2019 concerning Business Plans for Non-Bank
      Monitoring Report
                                         Financial Services Institutions
                                         Peraturan Otoritas Jasa Keuangan Nomor 24/POJK.05/2019
      Laporan Realisasi Rencana Bisnis
                                         Tentang Rencana Bisnis Lembaga Jasa Keuangan Non Bank
      Perusahaan                                                                                          OJK
  3                                      Financial Services Authority Regulation Number 24/
      Company Business Plan                                                                               FSA
                                         POJK.05/2019 concerning Business Plans for Non-Bank
      Realization Report
                                         Financial Services Institutions
                                         Peraturan Otoritas Jasa Keuangan Nomor 24/POJK.05/2019
      Laporan Realisasi Rencana Bisnis
                                         Tentang Rencana Bisnis Lembaga Jasa Keuangan Non Bank
      Syariah Perusahaan                                                                                  OJK
  4                                      Financial Services Authority Regulation Number 24/
      Company Sharia Business Plan                                                                        FSA
                                         POJK.05/2019 concerning Business Plans for Non-Bank
      Realization Report
                                         Financial Services Institutions
                                         Peraturan Pencatatan Bursa Efek Indonesia (d/h PT Bursa
                                         Efek Surabaya) no I.A.3 tentang Kewajiban Pelaporan Emiten
                                                                                                          Bursa Efek
      Laporan Keuangan Konsolidasi       huruf A.df (terkait penyampaian laporan Keuangan Berkala)
                                                                                                          Indonesia
  5   Consolidated Financial             Indonesian Stock Exchange Listing Regulations (formerly PT
                                                                                                          Indonesia stock
      Statements                         Bursa Efek Surabaya) no IA3 concerning Issuer Reporting
                                                                                                          exchange
                                         Obligations letter A.df (regarding the submission of Periodic
                                         Financial Statements)
                                         Peraturan X.K.2 tahun 2011 tentang Laporan Keuangan Berkala
      Laporan Keuangan Konsolidasi
                                         Emiten & Perusahaan Publik
  6   Consolidated Financial                                                                              OJK
                                         Regulation XK2 of 2011 concerning Periodic Financial
      Statements
                                         Statements of Issuer & Public Company


                                                 Laporan Triwulanan
                                                  Quarterly Report

                                                                                                     Tujuan Pelaporan
                   Perihal                                 Pedoman Laporan                               (Instansi)
 No
                   Subject                                 Report Guidelines                         Reporting Purpose
                                                                                                        (Institution)
                                         Peraturan Bank Indonesia Nomor 23/6/PBI/2021
      Laporan Keuangan Konsolidasi
                                         Tentang Penyedia Jasa Pembayaran
  1   Consolidated Financial                                                                        Bank Indonesia
                                         Bank Indonesia Regulation Number 23/6/PBI/2021
      Statements
                                         concerning Payment Service Providers
      Laporan Penanganan dan
                                         Peraturan Bank Indonesia nomor 22/20/PBI/2020 tentang
      Penyelesaian Pengaduan
                                         Perlindungan Konsumen Bank Indonesia
  2   Konsumen                                                                                      Bank Indonesia
                                         Bank Indonesia Regulation number 22/20/PBI/2020
      Consumer Complaint Handling
                                         concerning Bank Indonesia Consumer Protection
      and Settlement Report
                                         Peraturan Otoritas Jasa Keuangan Nomor 6 /POJK.07/
      Laporan Pelayanan dan              2022 tentang Perlindungan Konsumen dan Masyarakat
      Penyelesaian Pengaduan Nasabah     di Sektor Jasa Keuangan                                    OJK
  3
      Service Report and Customer        Financial Services Authority Regulation Number 6 /         FSA
      Complaint Resolution               POJK.07/ 2022 concerning Consumer and Public
                                         Protection in the Financial Services Sector




PT Pegadaian | 2023 Annual Report                                                                                      625
Page 626
Tata Kelola Perusahaan
Corporate Governance




                                                                                                    Tujuan Pelaporan
                  Perihal                                  Pedoman Laporan                              (Instansi)
 No
                  Subject                                  Report Guidelines                        Reporting Purpose
                                                                                                       (Institution)
                                         Peraturan Menteri BUMN No PER-18/MBU/10/2014
                                         tentang Penyampaian Data, Laporan, dan Dokumen
      Laporan Manajemen Perusahaan       Badan Usaha Milik Negara secara Elektronik                Kementerian BUMN
  4
      Company Management Report          Minister of BUMN Regulation No PER-18/MBU/10/2014         Ministry of SOEs
                                         concerning Electronic Submission of Data, Reports and
                                         Documents of State-Owned Enterprises
                                         Peraturan Kepala PPATK Nomor: PER-02/1.02/
      Laporan Sistem Informasi           PPATK/02/2014 tentang Sistem Informasi Pengguna
      Pengguna Jasa Terpadu              Jasa Terpadu
  5                                                                                                PPATK
      Integrated Service User            Regulation of the Head of PPATK Number: PER-02/1.02/
      Information System Report          PPATK/02/2014 concerning Integrated Service User
                                         Information Systems
                                         Peraturan Menteri Tenaga Kerja No. PER-04/MEN/1987
      Laporan Kegiatan Panitia Pembina
                                         tentang Panitia Pembina Keselamatan dan Kesehatan
      Keselamatan & Kesehatan Kerja
                                         Kerja serta Tata Cara Penunjukan Ahli Keselamatan Kerja   Kementerian
      (P2K3)
  6                                      Minister of Manpower Regulation No. PER-04/MEN/1987       Ketenagakerjaan
      Occupational Safety & Health
                                         concerning the Occupational Safety and Health             Ministry of Manpower
      Advisory Committee Activity
                                         Advisory Committee and Procedures for Appointing
      Report (P2K3)
                                         Occupational Safety Experts
                                         Peraturan Badan Koordinasi Penanaman Modal RI
                                         Nomor 5 Tahun 2021 Tentang Pedoman dan Tata Cara
      Laporan Kegiatan Penanaman         Pengawasan Perizinan Berusaha Berbasis Risiko
  7   Modal                              Regulation of the Indonesian Investment Coordinating      BKPM
      Investment Activity Report         Board Number 5 of 2021 concerning Guidelines and
                                         Procedures for Supervising Risk-Based Business
                                         Licensing
                                         Peraturan Otoritas Jasa Keuangan Republik Indonesia
                                         Nomor 30/POJK.05/2021 tentang Perubahan Kedua
                                         atas Peraturan Otoritas Jasa Keuangan Republik
                                         Indonesia Nomor 14/POJK.05/2020 Tentang Kebijakan
                                         Countercyclical Dampak Penyebaran Coronavirus
                                         Disease 2019 Bagi Lembaga Jasa Keuangan Non-Bank
      Laporan Restrukturisasi
                                         Regulation of the Financial Services Authority of the     OJK
  8   Pembiayaan
                                         Republic of Indonesia Number 30/POJK.05/2021              FSA
      Financing Restructuring Report
                                         concerning the Second Amendment to the Regulation
                                         of the Financial Services Authority of the Republic
                                         of Indonesia Number 14/POJK.05/2020 concerning
                                         Countercyclical Policy on the Impact of the Spread
                                         of Coronavirus Disease 2019 for Non-Bank Financial
                                         Services Institutions
                                         Peraturan Menteri BUMN No PER-18/MBU/10/2014
      Laporan Manajemen Tanggung
                                         tentang Penyampaian Data, Laporan, dan Dokumen
      Jawab Sosial dan Lingkungan
                                         Badan Usaha Milik Negara secara Elektronik                Kementerian BUMN
  9   Social and Environmental
                                         Minister of BUMN Regulation No PER-18/MBU/10/2014         Ministry of SOE
      Responsibility Management
                                         concerning Electronic Submission of Data, Reports and
      Report
                                         Documents of State-Owned Enterprises




626                                                                              Laporan Tahunan 2023 | PT Pegadaian
Page 627
                                                  Laporan Bulanan
                                                   Monthly Report

                                                                                                   Tujuan Pelaporan
                Perihal                                 Pedoman Laporan                                (Instansi)
 No
                Subject                                 Report Guidelines                          Reporting Purpose
                                                                                                      (Institution)
      Laporan SPT PPN Masukan                                                                    Direktorat Jenderal
                                    Undang-Undang Nomor 42 Tahun 2009 tentang Pajak
      dan Keluaran                                                                               Pajak
 1                                  Pertambahan Nilai
      Input and Output of VAT                                                                    Directorate General of
                                    Law Number 42 of 2009 concerning Value Added Tax
      SPT Report                                                                                 Taxation
                                                                                                 Direktorat Jenderal
                                    Undang-Undang Nomor 36 Tahun 2008 tentang Pajak
      Laporan Pajak Penghasilan                                                                  Pajak
 2                                  Penghasilan
      Income Tax Report                                                                          Directorate General of
                                    Law Number 36 of 2008 concerning Income Tax
                                                                                                 Taxation
                                    Peraturan Bank Indonesia Nomor 14/23/PBI/2012 Tentang
      Laporan Transfer Dana         Transfer Dana
 3                                                                                               Bank Indonesia
      Fund Transfer Report          Bank Indonesia Regulation Number 14/23/PBI/2012
                                    concerning Fund Transfers
      Penyampaian Daftar Kerja
      Sama Aktivitas Sistem         Surat BI Nomor 23/1054/Jkt/Srt/B Tanggal 8 November
      Pembayaran dengan             2021 Perihal Penyelenggaraan Kerja Sama Aktivitas Sistem
      Perusahaan Fintech Peer To    Pembayaran dengan Perusahaan Fintech Peer To Peer
      Peer Lending                  Lending
 4                                                                                               Bank Indonesia
      Submission of a List of       BI Letter Number 23/1054/Jkt/Srt/B Dated November
      Payment System Activity       8, 2021 Regarding the Implementation of Cooperation
      Cooperation with Peer         in Payment System Activities with Peer To Peer Lending
      To Peer Lending Fintech       Fintech Company
      Company
                                    Peraturan Otoritas Jasa Keuangan Republik Indonesia
                                    Nomor 30/POJK.05/2021 tentang Perubahan Kedua atas
                                    Peraturan Otoritas Jasa Keuangan Republik Indonesia
                                    Nomor 14/POJK.05/2020 Tentang Kebijakan Countercyclical
                                    Dampak Penyebaran Coronavirus Disease 2019 Bagi
      Laporan Restrukturisasi
                                    Lembaga Jasa Keuangan Non-Bank
      Pembiayaan                                                                                 OJK
 5                                  Regulation of the Financial Services Authority of the
      Financing Restructuring                                                                    FSA
                                    Republic of Indonesia Number 30/POJK.05/2021 concerning
      Report
                                    the Second Amendment to the Regulation of the Financial
                                    Services Authority of the Republic of Indonesia Number 14/
                                    POJK.05/2020 concerning Countercyclical Policy on the
                                    Impact of the Spread of Coronavirus Disease 2019 for Non-
                                    Bank Financial Services Institutions
                                    Peraturan Otoritas Jasa Keuangan Nomor: 3/POJK.05/2013
      Laporan Keuangan              Tentang Laporan Bulanan Lembaga Jasa Keuangan Non-
      Konsolidasi                   Bank                                                         OJK
 6
      Consolidated Financial        Financial Services Authority Regulation Number: 3/           FSA
      Statements                    POJK.05/2013 concerning Monthly Report of Non-Bank
                                    Financial Services Institutions
                                    Peraturan Otoritas Jasa Keuangan Nomor: 3/POJK.05/2013
      Laporan Keuangan              Tentang Laporan Bulanan Lembaga Jasa Keuangan Non-
      Konsolidasi Syariah           Bank                                                         OJK
 7
      Sharia Consolidated           Financial Services Authority Regulation Number: 3/           FSA
      Financial Statements          POJK.05/2013 concerning Monthly Report of Non-Bank
                                    Financial Services Institutions
      Laporan Data Pendukung
      Laporan Bulanan Lembaga
                                    Surat OJK S-49/NB.2222016 tanggal 19 Juni 2016 Hal
      Jasa Keuangan Non Bank
                                    Permintaan Data PT Pegadaian (Persero)                       OJK
 8    Supporting Data Report of
                                    OJK Letter S-49/NB.2222016 dated June 19, 2016 Regarding     FSA
      Monthly Report of Non-
                                    PT Pegadaian (Persero) Data Request
      Bank Financial Services
      Institutions
      Laporan Penyaluran Kredit     Peraturan Menteri Keuangan Nomor 95 Tahun 2018 tentang
      Ultra Mikro                   Pembiayaan Ultra Mikro                                       Kementerian Keuangan
 9
      Ultra Micro Credit            Minister of Finance Regulation Number 95 of 2018             Ministry of Finance
      Distribution Report           concerning Ultra Micro Financing



PT Pegadaian | 2023 Annual Report                                                                                    627
Page 628
Tata Kelola Perusahaan
Corporate Governance




                                                   Laporan Insidentil
                                                   Incidental Report

 No         Perihal                               Pedoman Laporan                           Tujuan Pelaporan (Instansi)
           Regarding                              Report Guidelines                         Reporting Purpose (Agency)

 1    Laporan Gratifikasi    Undang-Undang Nomor 20 Tahun 2001 tentang Perubahan            Komisi Pemberantasan
      Gratification Report   atas Undang-Undang Nomor 31 Tahun 1999 tentang                 Korupsi
                             Pemberantasan Tindak Pidana Korupsi                            Indonesia's Corruption
                             Law Number 20 of 2001 concerning Amendment to Law              Eradication Commission
                             Number 31 of 1999 concerning Eradication of Corruption
                             Crimes
 2    Laporan Transaksi      Peraturan Kepala PPATK Nomor PER-09-1.02.02-                   PPATK
      Keuangan Tunai         PPATK-09-2012 tentang Tata Cara Penyampaian LTKM dan
      Cash Financial         LTKT bagi PJK
      Transaction Report     Regulation of the Head of PPATK Number PER-09-1.02.02-
                             PPATK-09-2012 concerning Procedures for Submitting LTKM
                             and LTKT for PJK
 3    Laporan Transaksi      Peraturan Kepala PPATK Nomor PER-09-1.02.02-                   PPATK
      Keuangan               PPATK-09-2012 tentang Tata Cara Penyampaian LTKM dan
      Mencurigakan           LTKT bagi PJK
      Suspicious Financial   Regulation of the Head of PPATK Number PER-09-1.02.02-
      Transaction Report     PPATK-09-2012 concerning Procedures for Submitting LTKM
                             and LTKT for PJK
 4    Laporan Data           Peraturan Bersama Kementerian Luar Negeri, Kepolisian          PPATK
      Transaksi Nasabah      Negara Republik Indonesia, Pusat Pelaporan dan Analisis
      Terkait DPPSPM &       Transaksi Keuangan, dan Badan Pengawas Tenaga Nuklir
      DTTOT                  Joint Regulation of the Ministry of Foreign Affairs, the
      Customer Transaction   National Police of the Republic of Indonesia, the Center
      Data Report Related    for Financial Transaction Reporting and Analysis, and the
      to DPPSPM & DTTOT      Nuclear Energy Supervisory Agency
 5    Laporan Keterbukaan    Peraturan Jasa Keuangan Nomor 31 /POJK.04/2015 Tentang         OJK
      Informasi atau Fakta   Keterbukaan Atas Informasi atau Fakta Material oleh Emiten     FSA
      Material               atau Perusahaan Publik
      Information            Financial Services Regulation Number 31 /POJK.04/2015
      Disclosure Report or   concerning Disclosure of Material Information or Facts by
      Material Facts         Issuers or Public Companies
 6    Laporan                Peraturan Otoritas Jasa Keuangan Nomor 35 /POJK.04/2014        OJK
      pengangkatan dan       Tentang Sekretaris Perusahaan Emiten atau Perusahaan           FSA
      pemberhentian          Publik
      Sekretaris             Financial Services Authority Regulation Number 35 /
      Perusahaan             POJK.04/2014 concerning Corporate Secretary of Issuer or
      Report on the          Public Company
      appointment and
      dismissal of the
      Corporate Secretary
 7    Penyampaian Hasil      Peraturan Otoritas Jasa Keuangan Nomor 32 /POJK.04/2014        OJK
      RUPS                   Tentang Rencana dan Penyelenggaraan Rapat Umum                 FSA
      Submission of GMS      Pemegang Saham Perusahaan Terbuka
      Resolution             Financial Services Authority Regulation Number 32 /
                             POJK.04/2014 concerning Planning and Organizing General
                             Meetings of Shareholders of Public Companies
 8    Laporan Perubahan      Peraturan Otoritas Jasa Keuangan Nomor 8 Tahun 2023            OJK
      Kebijakan dan          Tentang Penerapan Program Anti Pencucian Uang,                 FSA
      Pedoman Tertulis       Pencegahan Pendanaan Terorisme di Sektor Jasa Keuangan,
      Penerapan Program      dan Pencegahan Pendanaan Proliferasi Senjata Pemusnah
      APU, PPT, dan          Massal
      PPPSPM di Sektor       Financial Services Authority Regulation Number 8 of 2023
      Jasa Keuangan          concerning Implementation of Anti-Money Laundering
      Report on Policy       Programs, Prevention of Terrorism Financing in the
      Changes and Written    Financial Services Sector, and Prevention of Funding for the
      Guidelines for         Proliferation of Weapons of Mass Destruction
      Implementing APU,
      PPT and PPPSPM
      Programs in the
      Financial Services
      Sector
628                                                                                Laporan Tahunan 2023 | PT Pegadaian
Page 629
Kode Etik: Standar Etika Perseroan                        Code of Conduct: Company’s Ethical
                                                          Standards

Kode Etik Perseroan merupakan sekumpulan                  The Company’s Code of Ethics is a set of commitments
komitmen yang terdiri dari standar etika bisnis           consisting of the Company’s business ethics standards
Perseroan dan panduan etika kerja karyawan yang           and employee work ethics guidelines which are
disusun untuk mempengaruhi, membentuk dan                 structured to influence, shape and direct behavior
mengarahkan kesesuaian tingkah laku dengan budaya         conformity with the Company’s culture and values in
dan nilai-nilai Perseroan dalam mencapai visi dan misi    achieving the Company’s vision and mission.
Perseroan.


Kode Etik Perusahaan diatur dalam Pedoman                 The Company’s Code of Ethics is regulated in the Code
Standar Etika Bisnis dan Perilaku (Code of Conduct)       of Conduct and Regulation of the Board of Directors
sebagaimana dan Peraturan Direksi No. 56 Tahun 2022       No. 56 of 2022 concerning Guidelines for Standards
tentang Pedoman Standar Etika Bisnis dan Perilaku         of Business Ethics and Behavior (Code of Conduct)
(Code of Conduct) tanggal 6 September 202                 dated September 6, 2022.


Tujuan penerapan Kode Etik Perseroan adalah sebagai       The purpose of implementing the Company’s Code of
berikut:                                                  Conduct is as follows:
1.   Memberikan kepastian batasan perilaku Insan          1. Provide certainty regarding the behavior limits
     Pegadaian yang sesuai dengan nilai-nilai Budaya         of Pegadaian Personnel in accordance with the
     Perusahaan;                                             values of the Corporate Culture;
2. Menciptakan lingkungan kerja yang sehat dan            2. Creating a healthy and positive work environment
     positif di Perusahaan;                                  in the Company;
3. Meningkatkan reputasi dan kepercayaan dari             3. Improving the reputation and trust of Stakeholders
     Pemangku Kepentingan (stakeholders) kepada              in the Company
     Perusahaan.


Pokok-Pokok Pedoman Standar Etika                         Principles of the Company’s Code of
Perseroan                                                 Ethical Standards

Pokok-pokok yang diatur dalam Pedoman Standar             The main points regulated in the Company’s Code
Etika Bisnis dan Perilaku Perseroan, secara garis besar   of Ethical Standards outline the guidelines for the
memuat panduan etika bisnis Perseroan dan etika           Company’s business ethics and work ethics for the
perilaku karyawan Perseroan yang menjabarkan dasar        Company’s employees which outline the basis for the
perilaku seluruh insan Perseroan dalam mencapai           behavior of all Company personnel in achieving the
Visi dan Misi Perseroan. Standar Etika Perseroan          Company’s Vision and Mission. The Company’s Ethical
mencakup:                                                 Standards include:


Standar Etika Bisnis:                                     Business Ethical Standards:
1.  Hubungan dengan Pemangku Kepentingan;                 1. Relations with Stakeholders;
2. Kepatuhan terhadap Hukum & Regulasi;                   2. Compliance with Laws & Regulations;
3. Kesempatan Kerja yang Adil;                            3. Fair Employment Opportunity;
4. Keamanan, Keselamatan, & Kesehatan Kerja serta         4. Occupational Security, Safety & Health as well as
    Pelestarian Lingkungan;                                   Environmental Preservation;
5. Keterbukaan & Kerahasiaan Informasi;                   5. Information Disclosure & Confidentiality;
6. Pengendalian Gratifikasi & Anti Penyuapan;             6. Gratification & Anti-Bribery Control;
7.  Kegiatan Sosial & Politik;                            7. Social & Political Activities;
8. Persaingan Usaha yang Sehat;                           8. Fair Business Competition;
9. Hak atas Kekayaan Intelektual;                         9. Intellectual Property Rights;
10. Teknologi Informasi.                                  10. Information Technology.




PT Pegadaian | 2023 Annual Report                                                                          629
Page 630
Tata Kelola Perusahaan
Corporate Governance




Standar Etika Perilaku:                                   Ethical Standards of Conduct:
1.  Hubungan dengan Pemangku Kepentingan;                 1. Relations with Stakeholders;
2. Kepatuhan terhadap Hukum & Regulasi;                   2. Compliance with Laws & Regulations;
3. Keamanan,        Keselamatan    dan     Kesehatan      3. Security, Safety and Health of the Work
    Lingkungan Kerja serta Pelestarian Lingkungan;            Environment and Environmental Preservation
4. Benturan Kepentingan;                                  4. Conflict of Interest
5. Menjaga Kerahasiaan Data dan Informasi;                5. Maintain Data and Information Confidentiality;
6. Menjaga Aset Perusahaan;                               6. Safeguard Company Assets;
7.  Integritas terhadap Laporan Keuangan;                 7. Integrity of Financial Statements;
8. Pengendalian Gratifikasi dan Anti Penyuapan;           8. Gratification and Anti-Bribery Control;
9. Penyalahgunaan Narkoba, Norma Kesusilaan,              9. Drug Abuse, Decency, Gambling, Liquor, Violence
    Perjudian, Minuman Keras, Kekerasan dan Merokok;          and Smoking;
10. Hak Berpolitik;                                       10. Political Rights;
11. Menjaga Nama Baik Perusahaan;                         11. Maintaining the Good Name of the Company;
12. Hak Atas Kekayaan Intelektual;                        12. Intellectual Property Rights;
13. Teknologi Informasi.                                  13. Information Technology.


Pemberlakuan Standar Etika Perseroan                      Enforcement of the Company’s Ethical
                                                          Standards

Pedoman Standar Etika Perseroan berlaku untuk             The Company’s Code of Ethical Standards applies
seluruh individu yang bertindak atas nama Perseroan,      to all individuals acting on behalf of the Company,
Entitas Anak, Pemegang Saham, serta menjadi acuan         Subsidiaries, Shareholders, and serves as a reference
seluruh pemangku kepentingan yang melakukan               for all stakeholders who conduct business transactions
transaksi bisnis dengan Perseroan. Penerapan              with the Company. The consistent application of the
Pedoman Standar Etika Perseroan secara konsisten          Company’s Code of Ethics Standards is expected
diharapkan dapat mendorong terwujudnya perilaku           to encourage professional, responsible, reasonable,
yang profesional, bertanggung jawab, wajar, patut dan     proper and trustworthy behavior in conducting
dipercaya dalam melakukan hubungan bisnis dengan          business relationships with co-workers and work
rekan sekerja maupun para mitra kerja.                    partners.


Pernyataan Kepatuhan terhadap Pedoman                     Statement of Compliance with the
Standar Etika Perseroan                                   Company’s Code of Ethical Standards

Perseroan berupaya menegakan Pedoman Standar              The Company seeks to uphold the Company’s Code
Etika Perseroan dengan melakukan penandatanganan          of Ethical Standards by signing a Statement of
Pernyataan Kepatuhan terhadap Pedoman Standar             Compliance with the Company’s Code of Ethical
Etika Perseroan oleh seluruh insan Perseroan dengan       Standards by all members of the Company using the
form yang telah disediakan Perseroan. Berikut data        form provided by the Company. The following is the
penandatanganan Pernyataan Kepatuhan terhadap             signing data of the Statement of Compliance with
pedoman Standar Etika Perseroan untuk periode             the Company’s Ethical Standards guidelines for the
tanggal 24 Agustus 2023.                                  August 24, 2023 period.


                                                               Tanda Tangan Komitmen
           Insan Pegadaian              Jumlah Orang                    COC                        %
           Pegadaian People            Number of People           COC Commitment
                                                                      Signature
 Direksi
                                               8                          8                       100%
 Board of Directors
 Dewan Komisaris
                                               8                          8                       100%
 Board of Commissioners
 Karyawan
                                             13.659                     12.914                    94,55
 Employees




630                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 631
                         Rekapitulasi Penandatanganan Komitmen Penerapan Code of Conduct (COC)
                                   untuk Kantor Pusat Periode Tanggal 24 Agustus Tahun 2023
                    Recapitulation of the Signing of the Commitment to Implement the Code of Conduct (COC)
                                        for the Head Office for the Period of August 24, 2023

                                                     Jumlah Insan Pegadaian               Jumlah Lembar Komitmen
                   Nama Divisi                      Total Pegadaian Employee            Number of Commitment Sheets
                  Division Name                    Pejabat          Non-pejabat           Pejabat            Non-pejabat
                                                   Official         Non-official          Official           Non-official
 Divisi Akuntansi                                      7                 16                  7                    16
 Divisi Budaya Kerja                                   7                  8                  7                    8
 Divisi Digital Lending & Payment                      5                 12                  5                    12
 Divisi Hubungan Kelembagaan                           6                  9                  6                    9
 Divisi Hukum                                         23                 23                 23                   23
 Divisi Innovation Center                             10                 14                 10                    14
 Divisi IT Security                                    7                 10                  7                   10
 Divisi Jaringan dan Operasional                       9                 41                  9                    41
 Divisi Corporate Social Responsibility                7                 10                  7                   10
 Divisi Kepatuhan                                     11                  9                  11                   9
 Divisi Manajemen Aset Tetap                          10                 14                 10                    14
 Divisi Manajemen Data TI                              6                 13                  6                    13
 Divisi Manajemen Kinerja Perusahaan                  4                   11                 4                    11
 Divisi Manajemen Risiko Operasi &
                                                       7                 13                  7                    13
 Korporasi
 Divisi Operasional dan Infrastruktur TI              18                 45                 18                   45
 Divisi Operasional Human Capital                     11                 23                  11                  23
 Divisi Pegadaian Corporate University                44                 36                 43                   33
 Divisi Pemasaran                                     10                 18                 10                    18
 Divisi Pengadaan dan Logistik                         9                 14                  9                    13
 Divisi Pengembangan Aplikasi TI                      24                 71                 24                    71
 Divisi Penjualan                                      6                  8                  6                    8
 Divisi Perencanaan Strategis                          5                  11                 5                    11
 Divisi PMO & Manajemen Perubahan                      5                  11                 5                    11
 Divisi Produk Emas                                   10                 16                 10                    16
 Divisi Produk Gadai                                  13                 13                  13                   13
 Divisi Produk Mikro Fidusia                           6                 10                  6                    10
 Divisi Risiko Kredit dan Asuransi                     7                 12                  7                    12
 Divisi Strategi Human Capital                        21                 18                 20                    18
 Divisi Strategi, Arsitektur & Perencanaan TI         17                 18                  17                   18
 Divisi Tresuri                                       11                 19                  11                   19
 Satuan Pengawasan Intern                            362                 55                 360                  55
 Sekretariat Perusahaan                                7                 29                  7                   29
 Unit Usaha Syariah                                   15                 17                  15                   17
 Jumlah                                              720                647                 716                  643




PT Pegadaian | 2023 Annual Report                                                                                       631
Page 632
Tata Kelola Perusahaan
Corporate Governance




                       Rekapitulasi Penandatanganan Komitmen Penerapan Code of Conduct (COC)
                                untuk Kantor Wilayah Periode Tanggal 24 Agustus Tahun 2023
                  Recapitulation of the Signing of the Commitment to Implement the Code of Conduct (COC)
                                     for Regional Offices for the Period of August 24, 2023

                                                   Jumlah Insan Pegadaian               Jumlah Lembar Komitmen
               Nama Kanwil                        Total Pegadaian Employee            Number of Commitment Sheets
           Regional Office Name                  Pejabat          Non-pejabat           Pejabat            Non-pejabat
                                                 Official         Non-official          Official           Non-official
 Kanwil I Medan                                    103                733                 103                  693
 Kanwil II Pekanbaru                                77                586                 76                   520
 Kanwil III Palembang                               79                593                 78                   584
 Kanwil IV Balikpapan                              109                865                 109                  847
 Kanwil V Manado                                    114                815                114                  788
 Kanwil VI Makassar                                 117               1.126               117                 1.048
 Kanwil VII Denpasar                               136                1.191               136                  1.151
 Kanwil VIII Jakarta                               120                932                 120                  899
 Kanwil IX Jakarta                                 106                889                 105                  756
 Kanwil X Bandung                                  104                882                 104                  841
 Kanwil XI Semarang                                 153               1.098               152                  966
 Kanwil XII Surabaya                               148                1.216               143                 1.105
 Jumlah
                                                   1.366             10.926              1.357                10.198
 Total


Penyebarluasan Standar Etika                                  Socialization of the Company’s
Perseroan                                                     Ethical Standards

Perseroan     berupaya     menyebarluaskan    Standar         The Company seeks to socialize the Standards of
Etika Bisnis dan perilaku secara merata kepada                Business Ethics and behavior evenly to all components
seluruh    komponen      Perseroan      dalam  rangka         of the Company in order to provide optimal
memberikan pemahaman yang optimal agar Standar                understanding so that the Standards of Business
Etika Bisnis dan perilaku mampu dimengerti dan                Ethics and behavior can be understood and complied
dipatuhi. Beberapa langkah yang diterapkan untuk              with. Several steps have been taken to socialize
mensosialisasikan berbagai prinsip serta Standar Etika        various principles and Standards of Business Ethics
Bisnis dan perilaku, antara lain melalui:                     and behavior, including through:
1.   Pendistribusian Standar Etika Perseroan kepada           1. Distribution of the Company’s Ethical Standards to
     internal Perseroan;                                          the Company’s internal;
2. Sosialisasi dan seminar bagi karyawan;                     2. Socialization and seminars for employees;
3. Sosialisasi pada saat proses perekrutan;                   3. Socialization during the recruitment process;
4. Melalui pemasangan banner maupun spanduk;                  4. Through the installation of banners and banners;
5. Melalui media komunikasi Perusahaan.                       5. Through the Company’s communication media.


Di tahun 2023, Perseroan telah melaksanakan                   In 2023, the Company has carried out measurements
pengukuran dalam tingkat pemahaman Dewan                      on the level of understanding of the Board of
Komisaris, Direksi & SEVP, Organ Dewan Komisaris,             Commissioners, Board of Directors & SEVP, Board of
dan karyawan terhadap Pedoman GCG Code dan CoC.               Commissioners and employees regarding the GCG
Hasil pengukuran tingkat pemahaman GCG Code dan               Code and CoC Guidelines. The results of measuring the
CoC menunjukan bahwa Dewan Komisaris, Direksi &               level of understanding of the GCG Code and CoC show
SEVP, Organ Dewan Komisaris, dan Karyawan telah               that the Board of Commissioners, Board of Directors &
memiliki tingkat pemahaman yang “sangat baik”.                SEVP, Board of Commissioners and Employees have a
                                                              “very good” level of understanding.




632                                                                               Laporan Tahunan 2023 | PT Pegadaian
Page 633
             Responden                       Pemahaman GCG Code                        Pemahaman COC
             Respondent                     GCG Code Understanding                    COC Understanding
 Dewan Komisaris
                                                      100%                                  100%
 Board of Commissioners
 Direksi & SEVP
                                                      100%                                  100%
 Board of Directors and SEVP
 Organ Dewan Komisaris
                                                      100%                                  100%
 Organ of the Board of Commissioners
 Karyawan
                                                     99,67%                                99,67%
 Employees




Penegakan Pedoman Standar Etika                           Enforcement of the Company’s Code of
Perseroan                                                 Ethical Standards

Penegakan Pedoman Standar Etika Perseroan                 Enforcement of the Company’s Code of Ethics
dilakukan melalui penerapan aturan yang berlaku           Standards is carried out through the application of
kepada seluruh manajemen dan karyawan Perseroan,          rules that apply to all management and employees of
di antaranya                                              the Company, including:


1.   Perusahaan berkomitmen menjalankan kegiatan          1.   The Company is committed to carrying out business
     bisnis berdasarkan persaingan usaha yang sehat            activities based on fair business competition based
     berdasarkan peraturan dan perundang-undangan              on applicable laws and regulations;
     yang berlaku;
2.   Seluruh organ dan pegawai Perseroan wajib            2. All organs and employees of the Company must
     patuh terhadap Standar Etika Perseroan serta            comply with the Company’s Ethical Standards and
     hukum dan peraturan perundang-undangan yang             applicable laws and regulations;
     berlaku;
3.   Perseroan menjamin dan memastikan bahwa              3. The Company guarantees and ensures that every
     setiap kegiatan operasional Perseroan serta             operational activity of the Company and the
     hubungan Perseroan dengan karyawan dan                  Company’s relationship with employees and the
     masyarakat tidak akan melanggar prinsip-prinsip         community will not violate the principles of human
     hak asasi manusia;                                      rights;
4.   Perseroan berkomitmen tinggi untuk menciptakan       4. The Company is highly committed to creating
     keselamatan kerja dan lingkungan kerja yang             work safety and a healthy work environment for
     sehat bagi karyawan dan masyarakat yang                 employees and the public who interact with the
     berinteraksi dengan lingkungan kerja Perseroan;         Company’s work environment;
5.   Perseroan senantiasa memberikan kesempatan           5. The Company always provides fair employment
     kerja yang adil bagi masyarakat dan menolak             opportunities for the community and rejects the
     praktik diskriminasi manusia (suku, agama, ras dan      practice of human discrimination (ethnic, religious,
     antar golongan). Perseroan menerapkan prinsip           racial and intergroup). The Company applies the
     perlakuan yang adil bagi insan Pegadaian dalam          principle of fair treatment for Pegadaian employees
     bekerja dan pengembangan diri berdasarkan               in their work and self-development based on their
     kompetensi yang dimiliki;                               competence;
6.   Perseroan berkomitmen bahwa setiap kegiatan          6. The Company is committed that every activity of
     Perseroan bebas dari konflik kepentingan dengan         the Company is free from conflicts of interest with
     kegiatan individu insan Pegadaian;                      the activities of individual Pegadaian employees;
7.   Perseroan berkomitmen untuk tidak memberikan         7. The Company is committed not to give or promise,
     atau menjanjikan, baik langsung maupun tidak            either directly or indirectly gifts/bribes to parties
     langsung hadiah/suap kepada para pihak yang             related to the Company, where such gifts are
     berhubungan dengan Perseroan, di mana                   known or reasonably suspected to be used to
     pemberian tersebut diketahui atau patut                 influence or move these parties to do or not do
     diduga digunakan untuk mempengaruhi atau                something in their positions that is contrary to its
     menggerakkan para pihak tersebut melakukan              obligations;
     atau tidak melakukan sesuatu dalam jabatannya
     yang bertentangan dengan kewajibannya;



PT Pegadaian | 2023 Annual Report                                                                             633
Page 634
Tata Kelola Perusahaan
Corporate Governance




8.  Perseroan menghormati aspirasi dan pandangan        8. The Company respects the aspirations and political
    politik    insan    Pegadaian    dan    menjamin        views of Pegadaian personnel and guarantees the
    pelaksanaan hak tersebut sesuai ketentuan               implementation of these rights in accordance with
    perundang-undangan yang berlaku;                        applicable laws and regulations;
9. Perseroan menjamin bahwa pemegang saham              9. The Company guarantees that shareholders and
    dan investor mendapatkan perlakuan yang setara          investors receive equal treatment accordingly and
    sesuai serta dapat menggunakan hak-haknya               can exercise their rights in accordance with the
    sesuai ketentuan Anggaran Dasar Perseroan dan           provisions of the Company’s Articles of Association
    peraturan perundang-undangan yang berlaku.              and applicable laws and regulations. The Company
    Perseroan menjamin menyampaikan informasi               guarantees to convey complete and accurate
    material yang lengkap dan akurat mengenai               material information regarding the Company
    Perseroan kepada setiap pemegang saham dan              to each shareholder and fulfill all decisions that
    memenuhi semua keputusan yang telah ditetapkan          have been stipulated at the General Meeting of
    dalam Rapat Umum Pemegang Saham (RUPS);                 Shareholders (GMS);
10. Perseroan berkomitmen untuk membangun               10. The Company is committed to building good
    hubungan baik dengan semua instansi dan                 relations with all Government agencies and officials
    pejabat Pemerintah (regulator) berdasarkan              (regulators) based on business ethics standards
    standar etika bisnis dan peraturan perundangan          and applicable laws and regulations;
    yang berlaku;
11. Perseroan berkomitmen selalu menyampaikan           11. The Company is committed to always conveying
    informasi yang benar dan akurat terhadap                true and accurate information on decisions to
    keputusan pengajuan kredit dan penerbitan               apply for credit and issue bonds. The Company is
    obligasi. Perseroan berkomitmen dalam membuat           committed to making engagements always based
    perikatan selalu dilandasi dengan itikad baik dan       on good faith and the principle of mutual benefit;
    prinsip saling menguntungkan;
12. Perseroan berkomitmen untuk meningkatkan            12. The Company is committed to improving service
    kualitas pelayanan sesuai harapan nasabah/              quality according to customer/debtor expectations.
    debitur. Perseroan berkomitmen senantiasa               The Company is committed to consistently fulfilling
    memenuhi hak hak nasabah/debitur secara                 the rights of customers/debtors;
    konsisten;
13. Perseroan berkomitmen untuk memberikan              13. The Company is committed to providing equal
    kesempatan       yang   sama    kepada    seluruh       opportunities to all partners/vendors as business
    rekanan/vendor sebagai mitra bisnis, saling             partners, mutually beneficial, legal and efficient
    menguntungkan,legal dan efisien dengan tetap            while upholding GCG principles;
    menjunjung tinggi prinsip-prinsip governansi
    korporat;
14. Perseroan berkomitmen untuk turut serta             14. The Company is committed to participating in
    berpartisipasi dalam mendorong perkembangan             encouraging community development around
    masyarakat di sekitar unit kerja Perseroan dan          the Company’s work units and increasing social
    meningkatkan tanggung jawab sosial kepada               responsibility to the community;
    masyarakat;
15. Perseroan berkomitmen untuk menyampaikan            15. The Company is committed to conveying the
    informasi yang diwajibkan oleh ketentuan                information required by law in a correct, accurate
    perundang undangan dengan benar, akurat dan             and timely manner;
    tepat waktu;
16. Perseroan      berkomitmen     untuk     menjaga,   16. The Company is committed to maintaining,
    mengelola dan menggunakan data/informasi                managing and using data/information which due
    yang karena sifatnya wajib dirahasiakan;                to its nature must be kept confidential;
17. Perseroan memastikan bahwa seluruh aset
    Perseroan diperoleh dan dikelola dengan             17. The Company ensures that all of the Company’s
    baik serta penggunaanya semata-mata untuk               assets are properly acquired and managed and
    kepentingan Perseroan;                                  their use is solely for the benefit of the Company;




634                                                                        Laporan Tahunan 2023 | PT Pegadaian
Page 635
18.       Perseroan berkomitmen melindungi kekayaan              18. The Company is committed to protecting the
          intelektual Perseroan sebagai aset yang harus              Company’s intellectual property as an asset that
          dijaga dengan semestinya, serta menghormati                must be maintained properly, and respecting the
          hak kekayaan intelektual Perseroan/pihak lain;             intellectual property rights of the Company/other
                                                                     parties;
19.       Perusahaan bersikap netral dengan              tidak   19. The company is neutral by not participating in
          berpartisipasi pada kegiatan politik.                      political activities.



Jenis Sanksi dan Jumlah Pelanggaran                              Types of Sanctions and Number of
Pedoman Standar Etika Perseroan                                  Violations of the Company’s Code of
                                                                 Ethical Standards

Segala pelanggaran atas Pedoman Standar Etika                    Any violation of the Company’s Code of Ethical
Perseroan akan dikenakan sanksi berupa tindakan                  Standards will be subject to sanctions in the form of
Teguran, Peringatan, Pengunduran Diri dan Pemutusan              a Reprimand, Warning, Resignation and Termination
Hubungan Kerja (PHK). Penerapan sanksi didasarkan                of Employment (PHK). The application of sanctions is
pada kategori pelanggaran yang dilakukan. Berikut                based on the category of violations committed. The
daftar kategori pelanggaran berikut sanksi yang                  following is a list of categories of violations and the
diberikan:                                                       sanctions given:


                                         Kategori Pelanggaran                                     Jenis Sanksi
 No
                                          Violation Category                                   Types of Sanctions
                                                                                        Peringatan 1
      1     PKB 165/2019 Pasal 161 Ayat 1,2,3
                                                                                        Warning 1
                                                                                        Peringatan 2
  2         PKB 165/2019 Pasal 162 Ayat 1,2,3
                                                                                        Warning 2
                                                                                        Peringatan 3
  3         PKB 165/2019 Pasal 164 Ayat 1,2,3
                                                                                        Warning 3
                                                                                        Pengunduran diri
  4         PKB 165/2019 Pasal 178 ayat 1 huruf f
                                                                                        Resignation
                                                                                        Pemutusan Hubungan Kerja (PHK)
  5         PKB 165/2019 Pasal 176 sampai dengan Pasal 178
                                                                                        Termination of Employment (PHK)


Evaluasi dan Monitoring Tindak Lanjut                            Evaluation and Monitoring of Follow-Up
Pelanggaran Pedoman Standar Etika                                Violations of the Company’s Code of
Perseroan                                                        Ethical Standards

Setiap tahunnya Perseroan selalu mengevaluasi dan                Every year the Company always evaluates and
memonitor terhadap pelanggaran Pedoman Standar                   monitors violations of the Company’s Code of Ethical
Etika Perseroan. Berikut daftar pengenaan sanksi atas            Standards. The following is a list of imposition of
pelanggar Standar Etika Perseroan:                               sanctions for violators of the Company’s Ethical
                                                                 Standards:


                                   Sanksi
 No
                                  Sanction
                                                                          2023                         2022

            Peringatan 1
      1                                                                    136                             45
            Warning 1
            Peringatan 2
  2                                                                        125                             47
            Warning 2
            Peringatan 3
  3                                                                        50                              25
            Warning 3
            Pengunduran diri
  4                                                                        82                              156
            Resignation
            Pemutusan Hubungan Kerja (PHK)
  5                                                                        30                              18
            Termination of Employment (PHK)




PT Pegadaian | 2023 Annual Report                                                                                   635
Page 636
Tata Kelola Perusahaan
Corporate Governance




Kebijakan Antikorupsi dan                              Anti-corruption Policy and
Pengendalian Gratifikasi                               Gratification Control

Kebijakan Antikorupsi                                  Anti-corruption Policy

Perseroan berkomitmen untuk menciptakan organisasi     The Company is committed to creating a clean
yang bersih yang bebas dari praktik Korupsi, Kolusi    organization that is free from Corruption, Collusion
dan Nepotisme (KKN). Perseroan berupaya untuk          and Nepotism (KKN) practices. The Company seeks to
menutup semua celah yang memungkinkan terjadinya       close all gaps that allow KKN practices to occur in the
praktik KKN di lingkungan Pegadaian melalui            Pegadaian environment through the implementation
penerapan kebijakan yang telah ditetapkan secara       of policies that have been determined seriously. The
sungguh-sungguh. Perseroan akan memberikan sanksi      Company will provide strict sanctions for all forms of
yang tegas terhadap segala bentuk praktik KKN yang     KKN practices involving Pegadaian employees.
melibatkan insan Pegadaian.


Perseroan juga senantiasa memperhatikan kebijakan      The Company also always pays attention to policies
tentang Antikorupsi seperti yang tertulis dalam        regarding anti-corruption as written in Law No. 20 of
Undang-Undang No. 20 Tahun 2001 tentang Perubahan      2001 concerning Amendments to Law No. 31 of 1999
atas Undang-Undang No. 31 Tahun 1999 tentang           concerning the Eradication of Corruption Crimes.
Pemberantasan Tindak Pidana Korupsi. Pegadaian         Pegadaian also implements ISO 37001:2016 on Anti-
juga menerapkan ISO 37001:2016 Sistem Manajemen        Bribery Management System (SMAP) by committing
Anti Penyuapan (SMAP) dengan melakukan komitmen        to running a business based on the Company’s values
untuk menjalankan usaha berdasarkan nilai-nilai        and the 4 No’s principles:
Perseroan dan prinsip 4 No’s yaitu:
1.   No Bribery (Tidak boleh ada suap-menyuap,         1.   No Bribery (No bribery, kickbacks and extortion)
     sogok dan pemerasan)
2. No Kickback (Tidak boleh ada komisi, uang terima    2. No Kickback (No commissions, thank you money
     kasih dan uang bagi-bagi)                            or sharing money)
3. No Gift (Tidak boleh ada hadiah yang tidak wajar)   3. No Gift (No unreasonable gifts)
4. No Luxurious Hospitality (Tidak boleh ada jamuan    4. No    Luxurious    Hospitality  (No  excessive
     yang berlebihan).                                    entertainment).


Penerapan SMAP kepada Insan Pegadaian dilakukan        The implementation of SMAP to Pegadaian people is
melalui antara lain:                                   carried out through, among others:
1.  Penandatanganan      Pakta   Integritas Dewan      1. Signing of the Board of Commissioners and Board
    Komisaris dan Direksi untuk menerapkan SMAP;           of Directors Integrity Pact to implement the SMAP;
2. Penandatangan Komitmen oleh Insan Pegadaian;        2. Signing of the Commitment by Pegadaian
                                                           Personnel;
3.    Pemberian pelatihan dan sosialisasi kepada       3. Conduct socialization/Webinar to Stakeholders;
      Stakeholders;
4.    Pemasangan materi kampanye anti suap dan anti    4. Making banners and installing stickers on work
      gratifikasi di lingkungan Perseroan;                units;
5.    Pencantuman klausul anti penyuapan dalam         5. Adding anti-corruption clauses to every agreement
      kontrak kerja dengan pihak ketiga.                  with third parties.


Adapun pelatihan/sosialisasi Antikorupsi kepada        The anti-corruption training/socialization for company
karyawan perusahaan selama tahun 2023, antara lain:    employees during 2023 includes:
1.  Sosialisasi Gratifikasi melalui Podcast            1. Socialization of Gratification through Podcast
2. Sosialisasi Pelaporan Gratifikasi pada Risk         2. Socialization of Gratification Reporting at the Risk
    Regional Forum                                        Regional Forum
3. Pelatihan Audit Anti Bribery Management System      3. Anti Bribery Management System (ABMS) Audit
    (ABMS)                                                Training
4. Sosialisasi Penerapan Sistem Manajemen Anti         4. Socialization of the Implementation of the
    Penyuapan Kanwil III Palembang                        Palembang Regional Office III Anti-Bribery
                                                          Management System




636                                                                       Laporan Tahunan 2023 | PT Pegadaian
Page 637
5.   Sosialisasi Penerapan Sistem Manajemen Anti          5. Socialization of the Implementation of the Anti-
     Penyuapan di Cabang Salemba                              Bribery Management System at the Salemba
                                                              Branch
6.   Sosialisasi SMAP, Pengendalian Gratifikasi &         6. Socialization of SMAP, Gratification & Conflict
     Benturan Kepentingan dan APASI di Divisi                 of Interest Control and APASI in the Institutional
     Hubungan Kelembagaan                                     Relations Division
7.   Sosialisasi Budaya Sadar Risiko dan Kepatuhan        7. Socialization of Risk Awareness Culture and
     “’ Standar Etika Bisnis Perilaku & SMAP” kepada          Compliance with “Ethical Standards of Business
     Change Agent Perseroan                                   Behavior & SMAP” to the Company’s Change Agents
8.   Sosialisasi Budaya Kepatuhan - Sistem Manajemen      8. ‘Socialization of Compliance Culture - Anti-Bribery
     Anti Penyuapan kepada Kepala Departemen dan              Management System to Heads of Departments
     Kepala Bagian Budaya Kerja Seluruh Indonesia             and Heads of Work Culture Sections throughout
                                                              Indonesia
9.  Sosialisasi Monthly Briefing Change Leader            9. Socialization of the Monthly Briefing Change
    (MBCL) Budaya Kepatuhan edisi Standar Etika               Leader (MBCL) Compliance Culture edition of
    Bisnis Perilaku dan SMAP                                  Standard Business Ethics Behavior and SMAP
10. Sosialisasi Culture Team Weekly briefing Budaya       10. Socialization of Culture Team Weekly briefing
    Kepatuhan - Pengendalian Gratifikasi Kepala               Compliance Culture - Gratification Control Heads
    Departemen dan Kepala Bagian Budaya Kerja                 of Departments and Heads of Work Culture
    Seluruh Indonesia                                         Sections throughout Indonesia
11. Webinar Membangun Budaya Kepatuhan Secara             11. Webinar on Building a Sustainable Compliance
    Berkelanjutan                                             Culture
12. Sosialisasi pada Gathering Vendor Training            12. Socialization at the Pegadaian Corporate University
    Pegadaian Corporate University                            Vendor Training Gathering


Kebijakan Pengendalian Gratifikasi                        Gratification Control Policy

Di samping itu, Perseroan juga menutup celah              In addition, the Company also closes gaps in receiving
atas     penerimaan    gratifikasi.   Perseroan   telah   gratuities. The Company has a policy regarding
memiliki kebijakan tentang pengendalian gratifikasi       gratification control as regulated in Regulation of the
sebagaimana yang diatur dalam Peraturan Direksi           Board of Directors No. 65 of 2022 dated October 18,
No. 65 Tahun 2022 tanggal 18 Oktober 2022 tentang         2022 concerning Guidelines for Gratification Control.
Pedoman       Pengendalian      Gratifikasi.  Pedoman     Gratification control guidelines are a form of the
pengendalian gratifikasi merupakan wujud komitmen         Company’s commitment to being able to definitively
Perseroan untuk dapat mengartikan korupsi secara          define corruption down to its simplest understanding.
definitif hingga ke pemahaman yang paling sederhana.      Through these guidelines, the Company encourages all
Melalui     pedoman    ini,    Perseroan     mendorong    Pegadaian people to be committed to implementing
seluruh Insan Pegadaian untuk dapat berkomitmen           gratification control guidelines in the work environment,
menerapkan pedoman pengendalian gratifikasi               including when dealing with Stakeholders.
di lingkungan kerja termasuk ketika berhubungan
dengan Pemangku Kepentingan.


Hingga akhir tahun 2023, Pegadaian mendapati              Until the end of 2023, Pegadaian found that there were
adanya 9 pelaporan gratifikasi yang dilakukan oleh        9 reports of gratification made by Company People
Insan Perseroan melalui Unit Pengendalian Gratifikasi     through the Gratification Control Unit (UPG) and
(UPG) dan diteruskan kepada KPK melalui aplikasi          forwarded to the Corruption Eradication Commission
GOL KPK.                                                  via the GOL KPK application.




PT Pegadaian | 2023 Annual Report                                                                             637
Page 638
Tata Kelola Perusahaan
Corporate Governance




Program Anti Pencucian Uang,                         Anti-Money Laundering Program,
Pencegahan Pendanaan Terorisme,                      Prevention of Terrorism Financing,
Pencegahan Pendanaan Proliferasi                     Prevention of Funding for the
Senjata Pemusnah Massal (APU, PPT                    Proliferation of Weapons of Mass
dan PPPSPM)                                          Destruction (APU, PPT and PPPSPM)

Perseroan    berkomitmen         untuk   melakukan   The Company is committed to preventing as early as
pencegahan sedini mungkin atas tindak pidana         possible the crime of money laundering and terrorist
pencucian uang dan pendanaan terorisme dengan        financing by implementing the precautionary principle.
menerapkan prinsip kehati-hatian. Salah satu upaya   One effort to implement the precautionary principle
untuk melaksanakan prinsip kehati-hatian tersebut    is to implement Anti-Money Laundering, Prevention
adalah dengan menerapkan program Anti Pencucian      of Terrorism Financing, Prevention of Funding for
Uang, Pencegahan Pendanaan Terorisme, Pencegahan     the Proliferation of Mass Destruction (APU, PPT and
Pendanaan Proliferasi Senjata Pemusnah Massal        PPPSPM) programs adequately with a risk-based
(APU, PPT dan PPPSPM) secara memadai dengan          approach.
pendekatan berbasis risiko (Risk Based Approach).


Struktur Organisasi Penerapan Program                Organizational Structure of APU, PPT, and
APU, PPT, dan PPPSPM                                 PPPSPM Program Implementation

Sebagai bentuk komitmen Manajemen dalam              As a form of Management’s commitment to
menerapkan    program    Anti   Pencucian    Uang,   implementing the Anti-Money Laundering, Prevention
Pencegahan Pendanaan Terorisme, Pencegahan           of Terrorism Financing, Prevention of Funding for the
Pendanaan Proliferasi Senjata Pemusnah Massal        Proliferation of Weapons of Mass Destruction (APU,
(APU, PPT dan PPPSPM), Divisi Kepatuhan ditetapkan   PPT and PPPSPM) programs, the Compliance Division
sebagai Unit Kerja Khusus yang bertanggung jawab     was designated as a Special Work Unit responsible for
dalam penerapan Program APU, PPT, dan PPPSPM,        implementing the APU, PPT and PPPSPM Programs, as
serta melaporkan langsung kepada Direktur yang       well as reports directly to the Director in charge of the
membawahi fungsi Kepatuhan. Adapun Struktur          Compliance function. The organizational structure for
Organisasi penerapan program APU dan PPT sebagai     implementing the APU and PPT program is as follows:
berikut:




638                                                                     Laporan Tahunan 2023 | PT Pegadaian
Page 639
                                      Struktur Organisasi Penerapan Program APU, PPT, dan PPPSPM
                                 Organizational Structure of APU, PPT, and PPPSPM Program Implementation


                                                             Direktur Utama
                                                            President Director




                                             Direktur Manajemen Risiko, Legal, & Kepatuhan
                                             Director of Risk Management, Legal & Compliance



      Unit kerja yang membidangi                 Unit Kerja Khusus Penanggung Jawab
          Pengawasan Intern                              APU, PPT, dan PPPSPM                        Unit Kerja Pendukung APU, PPT,dan PPPSPM
      Work unit in charge of Internal            Special Work Unit Responsible for APU,              APU, PPT and PPPSPM Supporting Work Units
               Supervision                                  PPT and PPPSPM



       Satuan Pengawasan Intern                       Unit Kerja yang membidangi                     Unit Kerja yang         Unit Kerja yang
           Internal Audit Unit                                  Kepatuhan                           membidangi Hukum         membidangi HC
                                                    Work Unit in charge of Compliance               Work Unit in charge     Work Unit in charge
                                                                                                          of Law                  of HC


                                                                                                     Unit Kerja yang           Unit Kerja yang
                                                        Departmen AML CFT &
                                                                                                     membidangi TI              membidangi
                                                           Compliance Risk
                                                                                                    Work Unit in charge     Budaya Perusahaan
                                                       AML CFT & Compliance Risk
                                                                                                           of IT            Work Unit in charge
                                                             Department
                                                                                                                            of Corporate Culture


                                                                                                     Unit Kerja yang         Unit Kerja yang
                                                                                                       membidangi           membidangi Bisnis
                                                                                                     Pendidikan dan          dan Operasional
                                                                                                         Pelatihan          Work Unit in charge
                                                                                                    Work Unit in charge      of Business and
                                                                                                     of Education and           Operations
                                                                                                          Training




                                                            Unit Kerja Operasional
                                                            Operational Work Unit

                                                               Kantor Wilayah
                                                               Regional Office

                                                                 Kantor Area
                                                                 Area Office


                                                     Kantor Cabang/CPS/UPS/Colocation
                                                      Branch Office/CPS/UPS/Colocation




Program dalam Penerapan APU, PPT, dan                                            Program in APU, PPT, and PPPSPM.
PPPSPM.                                                                          Implementation

Dalam rangka mencegah dan meminimalisir Perseroan                                In order to prevent and minimize the Company being
dijadikan sarana pencucian uang dan pendanaan                                    used as a means of money laundering and financing
terorisme, maka Perseroan melaksanakan program                                   of terrorism, the Company implements the APU & PPT
APU, PPT, dan PPPSPM. sebagai berikut:                                           program as follows:


1.   Pengawasan Aktif Direksi dan Dewan Komisaris                                1.       Active Supervision by the Board of Directors and
     a. Pelaksanaan Pengawasan Dewan Komisaris                                            Board of Commissioners
        Terhadap Penerapan Program APU, PPT, dan                                          a. Implementation of the Board of Commissioners’
        PPPSPM.                                                                              supervision of the implementation of the APU,
        Berdasarkan ketentuan penerapan Program                                              PPT and PPPSPM programs
        APU, PPT, dan PPPSPM yang diatur di dalam                                            Based on the provisions for implementing the
        Peraturan Direksi Nomor 59 Tahun 2023                                                APU, PPT and PPPSPM Program as regulated
        Tentang Pedoman Penerapan Program APU,                                               in Directors Regulation Number 59 of 2023
        PPT, dan PPPSPM sebagaimana diturunkan                                               concerning Guidelines for Implementing the
        dari Peraturan Otoritas Jasa Keuangan Nomor                                          APU, PPT and PPPSPM Program as derived
        8 Tahun 2023 dan Peraturan Bank Indonesia                                            from Financial Services Authority Regulation
        Nomor 19/10/PBI/2017, Dewan Komisaris                                                Number 8 of 2023 and Bank Indonesia




PT Pegadaian | 2023 Annual Report                                                                                                                  639
Page 640
Tata Kelola Perusahaan
Corporate Governance




      berkewajiban untuk melakukan pengawasan                 Regulation Number 19/10/ PBI/2017, the Board
      terhadap penerapan Program APU, PPT, dan                of Commissioners is obliged to supervise the
      PPPSPM Perusahaan.                                      implementation of the Company’s APU, PPT
                                                              and PPPSPM Programs.


      Sepanjang Tahun 2023, Dewan Komisaris telah             Throughout 2023, the Board of Commissioners
      menerima Laporan tertulis terkait dengan                has received written reports related to the APU,
      Laporan Penerapan Program APU, PPT, dan                 PPT and PPPSPM Program Implementation
      PPPSPM yang disampaikan oleh Direksi                    Reports submitted by the Board of Directors on
      secara bulanan. Berdasarkan laporan tertulis            a monthly basis. Based on the written report,
      tersebut, substansi laporan dibahas dalam               the substance of the report was discussed at
      rapat Komite Pemantau Risiko (KPR) selaku               the Risk Monitoring Committee (KPR) meeting
      Organ Pendukung Dewan Komisaris yang turut              as the Supporting Organ of the Board of
      dihadiri oleh Dewan Komisaris dan Anggota               Commissioners which was also attended by
      Komite.                                                 the Board of Commissioners and Committee
                                                              Members.


      Pembahasan dalam agenda tersebut membahas               The discussion on the agenda discusses several
      beberapa hal terkini terkait dengan tren LTKT,          current matters related to LTKT trends, LTKM
      modus dan tipologi LTKM, kepatuhan pelaporan            mode and typology, reporting compliance to
      kepada Lembaga Pengawas dan Pengatur, dan               Supervisory and Regulatory Institutions, and
      hal-hal lain sebagaimana disampaikan oleh               other matters as conveyed by the Board of
      Direksi di dalam laporan tertulis.                      Directors in written reports.


      Selain rapat rutin di atas, Dewan Komisaris turut       In addition to the routine meetings above, the
      mengundang Direksi dalam rapat insidental               Board of Commissioners also invites the Board
      untuk membahas isu terkini terkait dengan               of Directors to incidental meetings to discuss
      penerapan Program APU, PPT, dan PPPSPM.                 current issues related to the implementation of
                                                              the APU, PPT and PPPSPM Programs.


   b. Pelaksanaan Pengawasan Direksi Terhadap              b. Implementation of Directors’ Supervision of the
      Penerapan Program APU, PPT, dan PPPSPM.                 Implementation of the APU, PPT and PPPSPM
                                                              Programs
      Dalam rangka memastikan penerapan Program               In order to ensure the implementation of
      APU, PPT, dan PPPSPM berjalan secara efektif,           the APU, PPT and PPPSPM Programs runs
      Direksi melakukan pengawasan terhadap                   effectively, the Board of Directors supervises
      Penerapan Program APU, PPT, dan PPPSPM                  the Implementation of the APU, PPT and
      yang disusun oleh Unit Kerja Khusus untuk               PPPSPM Programs prepared by the Special
      selanjutnya      disampaikan    secara    tertulis      Work Unit and then submitted in writing to
      kepada Dewan Komisaris. Laporan tersebut                the Board of Commissioners. The report is
      disampaikan setiap bulan dengan substansi               submitted every month with the substance of
      laporan yang memuat:                                    the report containing:
       i. Laporan Transaksi Keuangan Tunai;                    i. Cash Financial Transaction Reports;
       ii. Laporan Transaksi Keuangan Mencurigakan;            ii. Suspicious Financial Transaction Reports;
       iii. Laporan Sistem Informasi Pengguna Jasa             iii. Integrated Service User Information
             Terpadu;                                               System Report;
       iv. Laporan      Sistem   Informasi     Terduga         iv. Information System Report on Suspected
             Pendanaan Terorisme;                                   Terrorism Funding;
       v. Laporan Nihil Atas Transaksi DTTOT dan               v. Zero Report on DTTOT and DPPSPM
             DPPSPM;                                                Transactions;
       vi. Progres Pengkinian Data Nasabah;                    vi. Customer Data Updating Progress;
       vii. Pemantauan Terhadap Nasabah Berisiko               vii. Monitoring High Risk Customers;
             Tinggi;
       viii. Service Level Agreement (SLA) Kewajiban           viii. Service Level Agreement (SLA) Reporting
             Pelaporan;                                              Obligations;
       ix. iLaporan Sosialisasi dan Pelatihan;                 ix. Socialization and Training Report;



640                                                                      Laporan Tahunan 2023 | PT Pegadaian
Page 641
   Laporan penerapan Program APU, PPT, dan                 The report on the implementation of the APU,
   PPPSPM sepanjang Tahun 2023 sebagaimana                 PPT and PPPSPM programs throughout 2023 as
   dimaksud disampaikan oleh Direksi kepada Dewan          intended is submitted by the Board of Directors to
   Komisaris                                               the Board of Commissioners


   Selain laporan tertulis di atas, Direksi juga           In addition to the written report above, the Board
   melakukan rapat insidental dengan memperhatikan         of Directors also holds incidental meetings to
   perkembangan yang terjadi berkaitan dengan              pay attention to developments related to the
   penerapan Program APU, PPT, dan PPPSPM.                 implementation of the APU, PPT and PPPSPM
                                                           Programs.


   Dalam upaya menciptakan komunikasi yang                 In an effort to create effective communication,
   efektif, sepanjang Tahun 2023 Direksi dan Pejabat       throughout 2023 the Directors and Special Work
   Unit Kerja Khusus telah melakukan korespondensi         Unit Officials have carried out correspondence
   dengan Lembaga Pengawas dan Pengatur                    with Supervisory and Regulatory Institutions


2. Kecukupan Kebijakan dan Prosedur                     2. Adequacy of Policies and Procedures
   Kebijakan dan prosedur tertulis mengenai                The policies and procedures regarding the
   penerapan Program APU, PPT, dan PPPSPM diatur           implementation of the APU, PPT and PPPSPM
   melalui Peraturan Direksi Nomor 59 Tahun 2023           Programs are regulated through Directors
   Tentang Pedoman Penerapan Program APU, PPT,             Regulation Number 59 of 2023 concerning
   dan PPPSPM. Pedoman tersebut merujuk pada:              Guidelines for Implementing the APU, PPT and
                                                           PPPSPM Programs. The guidelines refer to:
   a. Peraturan Otoritas Jasa Keuangan Nomor 8             a. Financial   Services   Authority   Regulation
      Tahun 2023 Tentang Penerapan Program Anti               Number 8 of 2023 concerning Implementation
      Pencucian Uang, Pencegahan Pendanaan                    of    Anti-Money     Laundering     Programs,
      Terorisme,    dan    Pencegahan   Pendanaan             Prevention of Terrorism Financing, and
      Proliferasi Senjata Pemusnah Massal di Sektor           Prevention of Funding for the Proliferation of
      Jasa Keuangan; dan                                      Weapons of Mass Destruction in the Financial
                                                              Services Sector; And
   b. Peraturan Bank Indonesia Nomor 19/10/                b. Bank Indonesia Regulation Number 19/10/
      PBI/2017 Tentang Penerapan Anti Pencucian               PBI/2017 concerning Implementation of Anti-
      Uang dan Pencegahan Pendanaan Terorisme                 Money Laundering and Prevention of Terrorism
      Bagi Penyelenggara Jasa Sistem Pembayaran               Financing for Non-Bank Payment System
      Selain Bank dan Penyelenggara Kegiatan Usaha            Service Providers and Non-Bank Foreign
      Penukaran Valuta Asing Bukan Bank.                      Exchange Business Activity Organizers.


   Sebagai tindak lanjut atas ditetapkannya Peraturan      As a follow-up to the stipulation of Directors’
   Direksi Nomor 59 Tahun 2023 Tentang Pedoman             Regulation Number 59 of 2023 concerning
   Penerapan Program APU, PPT, dan PPPSPM,                 Guidelines for Implementing the APU, PPT and
   Perusahaan telah menerbitkan Surat Edaran Nomor         PPPSPM Programs, the Company has issued
   237 Tahun 2023 Tentang Petunjuk Pelaksanaan             Circular Letter Number 237 of 2023 concerning
   Kewajiban Pelaporan pada Penerapan Program              Guidelines for Implementing Reporting Obligations
   APU, PPT, dan PPPSPM.                                   in the Implementation of the APU, PPT and
                                                           PPPSPM Programs.


3. Pengendalian Intern                                  3. Internal Control
   Pengendalian Intern atas penerapan program APU          Internal control over the implementation of the
   dan PPT diterapkan dengan cara antara lain:             APU and PPT programs is implemented by means
                                                           of, among others:
   a. Pengendalian      Intern    diimplementasikan        a. Internal Control is implemented using the
      menggunakan prinsip Three Lines of Defense,              Three Lines of Defense principle, namely the
      yaitu Unit Kerja Operasional sebagai First Line          Operational Work Unit as the First Line of
      Defense, Divisi Kepatuhan sebagai Second                 Defense, the Compliance Division as the Second
      Line Defense dan Satuan Pengawasan Intern                Line of Defense and the Internal Control Unit as
      sebagai Third Line Defense;                              the Third Line of Defense;



PT Pegadaian | 2023 Annual Report                                                                          641
Page 642
Tata Kelola Perusahaan
Corporate Governance




   b. Dilakukannya Penilaian risiko Tindak Pidana            b. Risk Assessment of the Company’s Money
      Pencucian Uang dan Tindak Pidana Pendanaan                Laundering and Terrorism Financing Crimes
      Terorisme Perseroan dengan pendekatan                     was carried out using a risk-based approach;
      berbasis risiko;
   c. Telah dilaksanakan Audit Internal atas                 c. An Internal Audit has been carried out on the
      penerapan program APU dan PPT pada                        implementation of the AML and CFT programs
      Perseroan.                                                in the Company.


4. Sistem Manajemen Informasi dan Manajemen               4. Information Management System and Risk
   Risiko                                                    Management
   a. Sistem Manajemen Informasi                             a. Information Management System
       Dalam      mendukung     efektivitas   kegiatan           To support the effectiveness of customer
       pemantauan profil dan transaksi nasabah,                  profile and transaction monitoring activities,
       Perusahaan memiliki sistem manajemen                      the Company has an information management
       informasi dan aplikasi untuk memantau,                    system and applications to monitor, identify,
       mengidentifikasi,       menganalisa         dan           analyze and provide reports with transaction
       menyediakan laporan dengan karakteristik                  characteristics based on customer risk levels.
       transaksi berdasarkan tingkat risiko nasabah.
   b. Manajemen Risiko                                       b. Risk management
       Perusahaan menerapkan proses manajemen                   The company implements a risk management
       risiko dalam penerapan program APU, PPT, dan             process in implementing the APU, PPT
       PPPSPM yang meliputi identifikasi, penilaian,            and PPPSPM programs which includes
       pengendalian dan mitigasi risiko. Metode yang            risk identification, assessment, control and
       digunakan dengan pendekatan berbasis risiko              mitigation. The method used is a risk-based
       (Risk Based Approach) dengan memperhatikan               approach (Risk Based Approach) taking into
       faktor Nasabah, Wilayah Geografis/Negara,                account Customer factors, Geographical
       Produk/Jasa dan Jaringan Distribusi.                     Region/Country,      Products/Services   and
                                                                Distribution Network.


       Hasil penilaian tersebut menghasilkan profiling           The results of this assessment produce
       risiko Nasabah yang terbagi atas 3 (tiga)                 customer risk profiling which is divided into
       tingkatan yaitu: Nasabah Risiko TIngkat Tinggi,           3 (three) levels, namely: High Level, Medium
       Tingkat Sedang, dan TIngkat Rendah.                       Level and Low Level Risk Customers.


       Berdasarkan pemetaan tingkat risiko nasabah               Based on the mapping of the customer’s risk
       tersebut, dilakukan upaya mitigasi risiko yaitu:          level, risk mitigation efforts are carried out,
                                                                 namely:
       i. Memantau transaksi Nasabah risiko tinggi;               i. Monitoring high risk Customer transactions;
       ii. Melakukan enhanced due diligence;.                     ii. Carry out enhanced due diligence;
       iii. Melakukan upaya pengkinian data Nasabah               iii. Make efforts to update customer data.


5. Sumber Daya Manusia dan Pelatihan                      5. Human Resources and Training
   a. Penerapan Prinsip Know Your Employee                   a. Implementation of Know Your Employee
                                                                Principles
       Dalam      rangka   mencegah     dijadikannya            In order to prevent the Company from being
       Perusahaan sebagai media atau tujuan TPPU,               used as a medium or destination for TPPU,
       TPPT, dan/atau PPSPM yang melibatkan                     TPPT, and/or PPSPM involving internal
       karyawan internal, Perusahaan melalui unit               employees, the Company, through the work unit
       kerja yang membidangi Human Capital                      in charge of Human Capital, implements a pre-
       menerapkan        mekanisme    pre-employee              employee screening mechanism in the process
       screening dalam proses penerimaan calon                  of recruiting prospective employees, both
       karyawan, baik pegawai tetap maupun                      permanent and non-permanent employees
       pegawai tidak tetap termasuk tenaga ahli, dari           including expert staff, from the lowest level up
       mulai tingkat paling rendah sampai dengan                to 1 (one) level below the Board of Directors
       1 (satu) tingkat di bawah Direksi dan Dewan              and Board of Commissioners strictly and
       Komisaris secara ketat dan independent.                  independently.



642                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 643
       Selain pemeriksaan kesesuaian calon karyawan      Aside from checking the suitability of prospective new
       baru dengan DTTOT dan DPPSPM, Perusahaan          employees with DTTOT and DPPSPM, the Company
       melaksanakan background checking                  carries out background checking


   b. Realisasi Pelaksanaan Pelatihan Tahun 2023            b. Realization of Training Implementation in 2023
      Pelatihan Bagi Karyawan Unit Kerja Khusus                Training for Special Work Unit Employees
      Sepanjang Tahun 2023, Perusahaan telah                   Throughout 2023, the Company has invited
      mengikutkan seluruh karyawan Unit Kerja                  all Special Work Unit employees to take part
      Khusus untuk mengikuti pelatihan dalam                   in training in order to strengthen employee
      rangka menguatkan pemahaman karyawan                     understanding of the implementation of the
      terhadap penerapan Program APU, PPT, dan                 APU, PPT and PPPSPM Programs. Training for
      PPPSPM. Pelatihan Bagi Seluruh Karyawan                  all employees


       Selain    melaksanakan      pelatihan     bagi    Aside from carrying out training for Special Work Unit
       karyawan Unit Kerja Khusus, Perusahaan juga       employees, the Company also provides training for all
       memberikan pelatihan bagi seluruh karyawan        employees carried out by the Special Work Unit.
       yang dilaksanakan oleh Unit Kerja Khusus.


Penerapan Program APU, PPT dan                           Implementation of APU and PPT
PPPSPM pada Perusahaan Anak                              Programs in Subsidiaries

Sebagai bentuk tanggung jawab untuk memastikan           In addition to implementing the AML and CFT
penerapan program APU, PPT dan PPPSPM telah              programs in the Company, as a form of responsibility
berjalan dengan efektif di seluruh kantor cabang dan     to ensure the implementation of the AML and CFT
unit pelayanan cabang, Divisi Kepatuhan melakukan        programs has been running effectively in all branch
supervisi terhadap penerapan program APU, PPT dan        offices and branch service units, the Compliance
PPPSPM di Perusahaan Anak.                               Division supervises the implementation of the AML,
                                                         CFT, and WMD programs in Subsidiaries.


Sebagai     upaya   berkesinambungan,    Pegadaian       As a continuous effort, Pegadaian, which is in a regulated
yang berada dalam regulated industry senantiasa          industry, always develops a culture of compliance in
mengembangkan budaya kepatuhan pada setiap               every aspect of its business and operational activities,
aspek kegiatan usaha dan operasionalnya, memenuhi        fulfilling all compliance requirements and obligations
segala persyaratan maupun kewajiban kepatuhan            even though it has not yet become mandatory for the
walau belum menjadi hal yang mandatori oleh              Company by regulators.
regulator terhadap Perseroan.


Hal ini ditunjukan dengan adanya komitmen                This is demonstrated by Management’s commitment
dari Manajemen terhadap penerapan kepatuhan              to the implementation of sustainable compliance,
berkelanjutan yang ditunjukkan baik melalui kebijakan,   which is demonstrated through policies, business plan
rumusan rencana bisnis, maupun arahan strategis          formulation and strategic direction within the Company.
di lingkungan Perusahaan. Saat ini Perseroan             Currently, the Company has policies, guidelines
telah memiliki kebijakan, pedoman dan petunjuk           and instructions for implementing compliance
pelaksanaan kepatuhan yang menjabarkan tugas             which outline the duties and responsibilities of the
dan tanggung jawab Unit Kerja Kepatuhan dalam            Compliance Work Unit in carrying out the compliance
menjalankan fungsi kepatuhan.                            function.


Struktur Organisasi Fungsi Kepatuhan                     Compliance Function Organizational
                                                         Structure

Organisasi yang menjalankan fungsi kepatuhan diatur      Organizations that carry out the compliance function
dalam kebijakan kepatuhan Perseroan yang lebih           are regulated in the Company’s compliance policy
lanjut dijabarkan secara detail dalam pedoman dan        which is further elaborated in detail in compliance
petunjuk pelaksanaan kepatuhan. Organisasi tersebut      guidelines and instructions. The organization consists
terdiri atas:                                            of:



PT Pegadaian | 2023 Annual Report                                                                             643
Page 644
Tata Kelola Perusahaan
Corporate Governance




1. Direktur yang Membawahi Fungsi Kepatuhan                      1.   Directors in Charge under of Compliance Function
   Pelaksanaan fungsi kepatuhan Berada di bawah                       The implementation of the compliance function
   Supervisi Direktur Manajemen Risiko, Legal dan                     is under the supervision of the Director of Human
   Kepatuhan. Direktur Human Capital, Legal dan                       Capital, Legal and Compliance.
   Kepatuhan.
2. Satuan Kerja Kepatuhan                                        2. Compliance Work Unit
   Unit Kerja yang berperan sebagai Satuan Kerja                    The work unit that acts as the Compliance Work
   Kepatuhan pada Perseroan yang bertanggung                        Unit in the Company is directly responsible to the
   jawab langsung kepada Direktur Manajemen Risiko,                 Director of Human Capital, Legal and Compliance,
   Legal dan Kepatuhan adalah Divisi Kepatuhan.                     namely the Compliance Division.


                                             Direktorat Human Capital, Legal dan
                                                          Compliance
                                                 Directorate of Human Capital,
                                                     Legal and Compliance


                                                Divisi Kepatuhan (Kepala Divisi)
                                                       Compliance Division
                                                        (Head of Division)




     Dept. Kebijakan & Prosedur Korporasi
                                             Dep. Compliance & Quality Assurance         Dep. Good Corporate Governance
           (Kepala Dept. Kebijakan &
                                               (Kepala Dept. Compliance & QA)                   (Kepala Dept. Good
              Prosedur Korporasi)
                                             Dept. Compliance & Quality Assurance             Corporate Governance)
     Dept. Corporate Policies & Procedures
                                                  (Head of Compliance & QA)              Dept. Good Corporate Governance
         (Head of Policy & Procedure)




Pengawasan Aktif Dewan Komisaris                                 The Board of Commissioners’ Active
terhadap Fungsi Kepatuhan                                        Supervision of the Compliance
                                                                 Function
Dewan Komisaris melakukan pengawasan terhadap                    The Board of Commissioners supervises management
kebijakan pengurusan, jalannya pengurusan pada                   policies, the general management of both the Company
umumnya baik mengenai Perseroan maupun usaha                     and the Company’s business carried out by the Board of
Perseroan yang dilakukan Direksi serta memberikan                Directors and provides advice to the Board of Directors
nasihat kepada Direksi termasuk pengawasan terhadap              including supervising the implementation of the RJPP,
pelaksanaan RJPP, RKAP, ketentuan Anggaran Dasar,                RKAP, provisions of the Articles of Association, GMS
Keputusan RUPS dan peraturan perundang-undangan                  Resolutions and applicable laws and regulations, for
yang berlaku, untuk kepentingan Perseroan dan sesuai             the benefit of Company and in accordance with the
dengan maksud dan tujuan Perseroan.                              aims and objectives of the Company.



Direktur yang Membawahi Fungsi                                   Director in Charge of Compliance
Kepatuhan                                                        Function
Sesuai dengan kebijakan dan prosedur yang ada pada               In accordance with the policies and procedures that
Perseroan tentang fungsi kepatuhan, Direktur Human               exist in the Company regarding the compliance
Capital, Legal dan Compliance memiliki deskripsi                 function, the Senior Executive Vice President of
tugas dan tanggung jawab yaitu:                                  Risk Management has a description of duties and
                                                                 responsibilities, namely:
1.    Menyusun rencana kerja yang diperlukan untuk               1. Prepare work plans needed to ensure the
      memastikan perusahaan memenuhi Pedoman                         company complies with the Guidelines for the
      Penerapan Governansi Korporat melalui program                  Implementation of Good Corporate Governance
      kerja pada Divisi terkait yang menangani                       (GCG) through work programs in the relevant
      pelaksanaan Governansi Korporat;                               Divisions that handle the implementation of Good
                                                                     Corporate Governance;
2.    Memantau dan menjaga agar kegiatan usaha                   2. Monitor and maintain that the Company’s business
      Perseroan tidak menyimpang dari ketentuan yang                 activities do not deviate from the applicable
      berlaku;                                                       regulations;



644                                                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 645
3.   Memantau dan menjaga kepatuhan Perseroan           3. Monitor and maintain the Company’s compliance
     terhadap seluruh perjanjian dan komitmen yang         with all agreements and commitments made by
     dibuat oleh Perseroan dengan pihak ketiga;            the Company with third parties;
4.   Menyampaikan laporan mengenai pelaksanaan          4. Submit a report on the implementation of Good
     Governansi Korporat.                                  Corporate Governance (GCG).


Satuan Kerja Kepatuhan                                  Compliance Work Unit

Dalam melaksanakan tugas dan tanggung jawab fungsi      In carrying out the duties and responsibilities of the
kepatuhan, fungsi kepatuhan harus memperhatikan         compliance function, the compliance function must
hal-hal sebagai berikut:                                pay attention to the following matters:
1. Para pihak yang termasuk dalam organisasi            1. The parties included in the compliance organization
    kepatuhan dilarang melakukan tindakan yang              are prohibited from taking actions that have a
    memiliki benturan kepentingan (conflict of              conflict of interest.
    interest).
2. Mengambil keuntungan pribadi, dari pengambil         2. Take personal advantage, from the decision maker
    keputusan    dan/atau    pelaksanaan    kegiatan       and/or implementation of the Company’s activities.
    Perusahaan.
3. Memiliki komitmen yang tinggi untuk melaksanakan     3. Have a high commitment to implementing and
    dan mengembangkan Budaya Kepatuhan.                    developing a Compliance Culture.


Adapun tugas dan tanggung jawab Divisi Kepatuhan        The duties and responsibilities of the Compliance
dalam pelaksanaan fungsi kepatuhan, yaitu:              Division in implementing the compliance function are:
1. Membuat langkah untuk mendukung terciptanya          1. Make steps to support the creation of a Compliance
   Budaya Kepatuhan pada seluruh kegiatan usaha             Culture in all of the Company’s business activities
   Perusahaan pada setiap jenjang organisasi;               at every level of the organization;
2. Mengusulkan kebijakan kepatuhan atau prinsip         2. Propose compliance policies or compliance
   prinsip kepatuhan yang akan ditetapkan oleh              principles to be determined by the Board of
   Direksi;                                                 Directors;
3. Melakukan identifikasi, pengukuran, pemantauan,      3. Identify, measure, monitor, and control Compliance
   dan pengendalian terhadap Risiko Kepatuhan;              Risk;
4. Melakukan      pengujian    kepatuhan    terhadap    4. Conduct compliance testing of Company Policies,
   Kebijakan, Pedoman, dan Petunjuk Teknis                  Guidelines and Technical Instructions through:
   Perusahaan melalui:
   a. Menilai      dan    mengevaluasi   efektivitas,      a. Assess and evaluate the effectiveness,
       kecukupan,      dan    kesesuaian   kebijakan,         adequacy and suitability of policies, guidelines
       pedoman, maupun petunjuk teknis yang dimiliki          and technical instructions owned by the
       oleh Perseroan dengan ketentuan peraturan              Company with the provisions of laws and
       perundang undangan;                                    regulations;
   b. Melakukan kaji ulang dan merekomendasikan            b. Reviewing and recommending updates and
       pengkinian serta penyempurnaan Kebijakan,              improvements to the Company’s Policies,
       Pedoman, maupun Petunjuk Teknis yang                   Guidelines and Technical Instructions to comply
       dimiliki oleh Perusahaan agar sesuai dengan            with the provisions of laws and regulations,
       ketentuan peraturan perundang-undangan,                including sharia principles for Sharia Business
       termasuk prinsip syariah bagi Unit Usaha               Units;
       Syariah;
   c. Melakukan upaya untuk memastikan bahwa               c. Make efforts to ensure that the Company’s
       kebijakan, pedoman, petunjuk teknis serta               policies, guidelines, technical instructions and
       kegiatan usaha Perseroan telah sesuai dengan            business activities comply with the provisions
       ketentuan peraturan perundang-undangan;                 of laws and regulations;
5. Menerbitkan pernyataan terhadap dokumen              5. Issuing statements on policy documents in the
   kebijakan di Perseroan atas Kepatuhan terhadap          Company for compliance with external and internal
   regulasi eksternal dan internal;                        regulations;




PT Pegadaian | 2023 Annual Report                                                                         645
Page 646
Tata Kelola Perusahaan
Corporate Governance




6. Menjadi peringatan dini terhadap setiap kebijakan      6. Become an early warning against any policies
   dan keputusan yang berpotensi melanggar atau              and decisions that have the potential to violate or
   menyimpang dari ketentuan perundang-undangan,             deviate from statutory provisions, sharia principles,
   prinsip syariah, dan peraturan Internal Perusahaan;       and internal company regulations;
7. Mengelola     risiko   kepatuhan     yang     dapat    7. Manage compliance risks that can cause losses to
   menimbulkan kerugian bagi Perseroan; dan                  the Company; and
8. Melakukan tugas lain yang terkait dengan fungsi        8. Perform other tasks related to the compliance
   kepatuhan                                                 function.


Pengembangan Kompetensi Divisi                            Compliance Division Competency
Kepatuhan                                                 Development

Dalam rangka penerapan Fungsi Kepatuhan yang              In order to implement the effective and targeted
berdaya guna serta tepat sasaran, Perseroan               Compliance Function, the Company is committed
berkomitmen melakukan pengembangan kompetensi             to developing competence for each employee in the
kepada setiap karyawan yang berada pada Divisi            Compliance Division and the compliance function
Kepatuhan maupun fungsi kepatuhan yang ada                in other Work Units. Throughout 2023 several
pada Unit Kerja lainnya. Sepanjang tahun 2023, telah      competency developments have been carried out,
dilaksanakan beberapa pengembangan kompetensi,            namely:
yaitu:


1.    Sosialisasi Komitmen Insan Pegadaian dalam          1.  Socialization of Pegadaian People’s Commitment
      Penerapan Good Corporate Governance Pada 17             in Implementing Good Corporate Governance on
      Februari 2023                                           February 17 2023
2.    Sosialisasi Program Anti Pencucian Uang dan         2. Socialization of Anti-Money Laundering and
      Pencegahan Pendanaan Terorisme Kanwil V                 Terrorism Financing Prevention Program Manado
      Manado pada 21 Februari 2023                            Regional Office V on February 21 2023
3.    Webinar Cara Handal Mitigasi Risiko Hukum Melalui   3. Webinar on Reliable Ways to Mitigate Legal Risks
      Know Your Customer pada 4 Februari 2023                 Through Know Your Customer on February 4 2023
4.    Sosialisasi Monitoring dan Evaluasi Program         4. Socialization of Monitoring and Evaluation of the
      Pengendalian Gratifikasi                                Gratification Control Program
5.    Sosialisasi Budaya Kepatuhan Bagi Departemen        5. Socialization of Compliance Culture for the Risk
      Manajemen Risiko dan Satuan Pengawas Intern             Management Department and Regional Office
      Kantor Wilayah 10 April 2023                            Internal Supervisory Units April 10 2023
6.    Sosialisasi Implementasi Budaya Kepatuhan pada      6. Socialization of Compliance Culture Implementation
      CPS Bireun & CPS Lhokesumawe pada 11 Mei 2023           at CPS Bireun & CPS Lhokesumawe on May 11 2023
7.    Sosialisasi Implementasi Budaya Kepatuhan           7. Socialization of the Implementation of Compliance
      Kanwil Manado pada 5 - 11 Mei 2023                      Culture at the Manado Regional Office on 5 - 11 May
                                                              2023
8.  Sosialisasi SMAP dan Pengendalian Gratifikasi         8. Socialization of SMAP and Gratification Control for
    bagi Vendor Perusahaan pada 13 April 2023                 Company Vendors on April 13 2023
9. Sosialisasi Sistem Manajemen Anti Penyuapan            9. Socialization of the Palembang Regional Office’s
    Kanwil Palembang pada 16 Mei 2023                         Anti-Bribery Management System on May 16 2023
10. Sosialisasi Sistem Manajemen Anti Penyuapan CP        10. Socialization of the CP Salemba Anti-Bribery
    Salemba pada 22 Mei 2023                                  Management System on May 22 2023
11. Sosialisasi Sistem Manajemen Anti Penyuapan           11. Socialization of the CPS Kramat Raya Anti-Bribery
    CPS Kramat Raya pada 30 Mei 2024                          Management System on May 30 2024
12. Sosialisasi Pengendalian Gratifikasi Melalui          12. Socialization of Gratification Control via Podcast
    Podcast Bagi Seluruh Karyawan pada 30 Mei 2023            for All Employees on May 30 2023
13. Sosialisasi Sistem Manajemen Anti Penyuapan           13. Socialization of the Anti-Bribery and Gratification
    dan Gratifikasi pada 27 Juni 2023                         Management System on June 27 2023
14. Sosialisasi Standar Etika Bisnis dan Perilaku (Code   14. Socialization of Business Ethics and Behavior
    of Conduct) pada April 2023                               Standards (Code of Conduct) in April 2023
15. Sosialisasi APU & PPT Persiapan Location Review       15. APU & PPT Socialization Preparation for WU
    WU Indonesia pada April 2023                              Indonesia Location Review in April 2023




646                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 647
16.   Sosialisasi APU & PPT Kanwil VII Denpasar pada      16. Socialization of APU & PPT Kanwil VII Denpasar in
      April 2023                                              April 2023
17.   Pelatihan Implementasi Budaya Kepatuhan Kanwil      17. Compliance Culture Implementation Training for
      IX Jakarta pada 23 Mei 2023                             Regional Office IX Jakarta on May 23 2023
18.   Pelatihan Budaya Kepatuhan pada Kegiatan            18. Compliance Culture Training at the Jatiwaringin
      Refreshing Penaksir Area Jatiwaringin pada 17           Area Assessor Refreshing Activity on June 17 2023
      Juni 2023
19.   Pelatihan Budaya Kepatuhan pada Kegiatan            19. Compliance Culture Training at the Bogor Area
      Refreshing Penaksir Area Bogor pada 18 Juni 2023        Assessor Refreshing Activity on June 18 2023
20.   Pelatihan Budaya Kepatuhan pada Kegiatan            20. Compliance Culture Training at the Kramat Jati
      Refreshing Penaksir Area Kramat Jati pada 24            Area Assessor Refreshing Activity on June 24 2023
      Juni 2023
21.   Pelatihan Implementasi Budaya Kepatuhan             21. Bekasi     Area     Office     Compliance    Culture
      Kantor Area Bekasi pada 28 Mei 2023                     Implementation Training on May 28 2023
22.   Sosialisasi Peraturan Menteri Badan Usaha Milik     22. Socialization of Minister of State-Owned Enterprises
      Negara Nomor PER-2/MBU/03/ 2023 dan Nomor               Regulation Number PER-2/MBU/03/2023 and
      PER-3/MBU/03/2023 pada 31 Agustus 2023                  Number PER-3/MBU/03/2023 on 31 August 2023
23.   Sosialisasi Culture Team Weekly briefing Budaya     23. Socialization of Culture Team Weekly briefing
      Kepatuhan - Pengendalian Gratifikasi pada 25 Juli       Compliance Culture - Gratification Control on July
      2023                                                    25 2023
24.   Sosialisasi Sistem Manajemen Anti Penyuapan         24. Socialization of the Anti-Bribery Management
      (SMAP) pada CPS Metro Boulevard Cikarang                System (SMAP) at CPS Metro Boulevard Cikarang
      pada 14 Juli 2023                                       on July 14 2023
25.   Webinar “Membangun Budaya Kepatuhan Secara          25. Webinar “Building a Sustainable Compliance
      Berkelanjutan” pada 13 Juli 2023                        Culture” on July 13 2023
26.   Pelatihan     Sistem    Manajemen     Kepatuhan     26. Compliance Management System Training Based
      Berdasarkan ISO 37301:2021 pada 28 Juli 2023            on ISO 37301:2021 on 28 July 2023
27.   Sosialisasi Monthly Briefing Change Leader          27. Monthly Briefing Change Leader (MBCL)
      (MBCL) dengan tema “Pengendalian Gratifikasi,           socialization with the theme “Controlling
      Penanganan Benturan Kepentingan & Penerapan             Gratification, Handling Conflicts of Interest &
      RAKB melalui Program GLAM di Unit Kerja” pada           Implementing RAKB through the GLAM Program
      12 September 2023                                       in Work Units” on September 12 2023
28.   Sosialisasi Monthly Briefing Change Leader          28. Socialization of the Monthly Briefing Change
      (MBCL) Budaya Kepatuhan edisi Standar Etika             Leader (MBCL) Compliance Culture Standard
      Bisnis Perilaku dan SMAP pada 24 Juli 2023              Edition of Business Ethics Behavior and SMAP on
                                                              July 24 2023
29. Monthly Briefing Change Agent : Implementasi          29. Monthly Briefing Change Agent: Implementation
    Prinsip Mengenali Pengguna Jasa pada 10                   of the Principles of Recognizing Service Users on
    Agustus 2023                                              10 August 2023
30. Pelatihan Budaya Kepatuhan Program Penaksir           30. Compliance Culture Training for the 2023 Young
    Muda Tahun 2023 pada Agustus 2023                         Appraiser Program in August 2023
31. Pelatihan Budaya Kepatuhan Program Penaksir           31. Compliance Culture Training for the 2023 Young
    Muda Tahun 2023 pada 13 September 2023                    Appraiser Program on September 13 2023
32. Sosialisasi Sistem Manajemen Anti Penyuapan           32. Socialization of the Anti-Bribery Management
    pada Gathering Vendor pada 16 November 2023               System at the Vendor Gathering on November 16
                                                              2023
33. Sharing Session Pengkinian Data Nasabah di            33. Sharing Session for Updating Customer Data at the
    Kanwil Surabaya pada 14 Desember 2023                     Surabaya Regional Office on December 14 2023
34. Sharing Session Pengkinian Data Nasabah di            34. Sharing Session for Updating Customer Data at
    Kanwil Manado pada 18 Desember 2023                       the Manado Regional Office on December 18 2023
35. Sharing Session Pengkinian Data Nasabah di            35. Sharing Session for Updating Customer Data
    Kanwil Jakarta 1 & Jakarta 2 pada 19 Desember             at the Jakarta 1 & Jakarta 2 Regional Offices on
    2023                                                      December 19 2023
36. Sharing Session Pengkinian Data Nasabah di            36. Sharing Session for Updating Customer Data at the
    Kanwil Bandung pada 20 Desember 2023                      Bandung Regional Office on December 20 2023




PT Pegadaian | 2023 Annual Report                                                                            647
Page 648
Tata Kelola Perusahaan
Corporate Governance




37. Workshop The Urgency of Data Privacy, Quality         37. Workshop on The Urgency of Data Privacy, Quality
    and Security Kanwil Balikpapan pada 6 Oktober             and Security Balikpapan Regional Office on
    2023                                                      October 6 2023
38. Workshop The Urgency of Data Privacy, Quality         38. Workshop on The Urgency of Data Privacy, Quality
    and Security Kanwil Semarang pada 19 Oktober              and Security Semarang Regional Office on October
    2023                                                      19 2023
39. Workshop The Urgency of Data Privacy, Quality         39. Workshop on The Urgency of Data Privacy, Quality
    and Security Kanwil Palembang pada 23 Oktober             and Security Palembang Regional Office on
    2023                                                      October 23 2023
40. Workshop The Urgency of Data Privacy, Quality         40. Workshop on The Urgency of Data Privacy, Quality
    and Security Kanwil Denpasar pada 25 Oktober              and Security Denpasar Regional Office on October
    2023                                                      25 2023
41. Workshop The Urgency of Data Privacy, Quality         41. Workshop on The Urgency of Data Privacy, Quality
    and Security Kanwil Jakarta II pada 26 Oktober            and Security Jakarta Regional Office II on October
    2023                                                      26 2023
42. Workshop The Urgency of Data Privacy, Quality         42. Workshop on The Urgency of Data Privacy, Quality
    and Security Kanwil Manado pada 1 November                and Security Manado Regional Office on November
    2023                                                      1 2023
43. Workshop The Urgency of Data Privacy, Quality         43. Workshop on The Urgency of Data Privacy,
    and Security Kanwil Bandung pada 2 November               Quality and Security Bandung Regional Office on
    2023                                                      November 2 2023
44. Workshop The Urgency of Data Privacy, Quality         44. Workshop on The Urgency of Data Privacy,
    and Security Kanwil Makassar pada 3 November              Quality and Security Makassar Regional Office on
    2023                                                      November 3 2023
45. Workshop The Urgency of Data Privacy, Quality         45. Workshop on The Urgency of Data Privacy, Quality
    and Security Kanwil Medan pada 9 November                 and Security Medan Regional Office on November
    2023                                                      9 2023
46. Workshop The Urgency of Data Privacy, Quality         46. Workshop on The Urgency of Data Privacy,
    and Security Kanwil Surabaya pada 15 November             Quality and Security, Surabaya Regional Office on
    2023                                                      November 15 2023
47. Workshop The Urgency of Data Privacy, Quality         47. Workshop on The Urgency of Data Privacy,
    and Security Kanwil Jakarta I pada 16 November            Quality and Security Jakarta Regional Office I on
    2023                                                      November 16 2023
48. Workshop The Urgency of Data Privacy,                 48. Workshop on The Urgency of Data Privacy, Quality
    Quality and Security Kanwil Pekanbaru pada 23             and Security Pekanbaru Regional Office on
    November 2023                                             November 23 2023
49. E-Learning Pemahaman Terhadap Penerapan Tata          49. E-Learning Understanding the Implementation of
    Kelola Perusahaan Yang Baik Tahun 2023 (Modul             Good Corporate Governance in 2023 (Coruption
    Penguatan Integritas Pencegahan Korupsi - Materi          Prevention Integrity Strengthening Module -
    Benturan Kepentingan - Materi Pengendalian                Conflict of Interest Material - Gratification Control
    Gratifikasi - Materi Standar Etika Bisnis dan Etika       Material - Standard Business Ethics and Behavioral
    Perilaku) pada Oktober - November 2023                    Ethics Material) in October - November 2023


Pelaksanaan Program Kerja Divisi                          Implementation of the 2023 Compliance
Kepatuhan Tahun 2023                                      Division Work Program

Program Perseroan secara berkelanjutan memastikan         The Company continuously ensures that its data,
data, sistem, dan proses yang dimiliki mengikuti          systems and processes follow the dynamics of the
dinamika bisnis Perseroan. Sepanjang tahun 2023,          Company’s business. Throughout 2023 as output
sebagai output implementasi kepatuhan tercatat data       of compliance implementation the following data is
sebagai berikut:                                          recorded:




648                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 649
                                Program Kerja
 No                                                                                        Output
                                Work Program
           Sertifikasi Sistem Manajemen Anti Penyuapan ISO       8 Unit Kerja Perusahaan memperoleh sertifikasi Sistem
           37001:2016                                            Manajemen Anti Penyuapan ISO 37001:2016
     1
           ISO 37001:2016 Anti-Bribery Management System         8 Company Work Units obtained ISO 37001:2016 Anti-
           Certification                                         Bribery Management System certification
           Pengukuran tingkat maturitas kepatuhan Perusahaan
                                                                 Skor Maturitas Kepatuhan 3,96 dari skala 5
     2     Measurement of the Company's compliance maturity
                                                                 Compliance Maturity Score 3.96 on a scale of 5
           level
           Pengukuran tingkat maturitas tata kelola Perusahaan
                                                                 Skor Maturitas Kepatuhan 4,03 dari skala 5
     3     Measurement of the maturity level of corporate
                                                                 Compliance Maturity Score 4.03 on a scale of 5
           governance
           Corporate Governance Perception Index (CGPI)          Skor 88,42
     4
           Corporate Governance Perception Index (CGPI)          Score 88.42
           Alignment dan Enhancing Policy & Procedure
           Governance                                            14 Kebijakan terselaras
     5
           Alignment and Enhancing Policy & Procedure            14 Aligned policies
           Governance
           Tingkat risiko denda atas kewajiban pelaporan         Tidak terdapat sanksi denda dari regulator yang dikenakan
           terhadap pendapatan operasional                       kepada Perusahaan
     6
           Level of risk of fines for reporting obligations on   There are no fines from the regulator imposed on the
           operational income                                    Company


Evaluasi Efektivitas Fungsi Kepatuhan                            Evaluation of the Effectiveness of the
                                                                 Compliance Function
Dalam penerapan Fungsi Kepatuhan, Divisi Kepatuhan               In implementing the Compliance Function, the
melakukan evaluasi terhadap penerapan fungsi                     Compliance Division evaluates the implementation of
kepatuhan melalui berbagai tahapan sebagai berikut:              the compliance function. The stages are as follows:
1.  Pemantauan pelaksanaan fungsi kepatuhan                      1. Monitoring the implementation of the compliance
    dilakukan pada setiap tingkatan Perseroan;                       function is carried out at every level of the
                                                                     Company;
2.       Melaksanakan tinjauan manajemen terhadap                2. Carry out management reviews of policies,
         kebijakan, pedoman, dan petunjuk pelaksanaan                guidelines and implementation instructions at
         minimal 1 (satu) kali dalam 2 (dua) tahun;                  least 1 (one) time in 2 (two) years;
3.       Hasil   tinjauan   manajemen      menjadi  dasar        3. The results of management review serve as the
         peningkatan berkelanjutan pelaksanaan kepatuhan             basis for continuous improvement of compliance
         di Perusahaan.                                              implementation in the Company.


Laporan Harta Kekayaan                                           State Administration Wealth Report
Penyelenggara Negara

Prinsip Dasar Laporan Harta Kekayaan                             Basic Principles of State Administration
Penyelenggara Negara                                             Wealth Report

Sebagai BUMN yang dimiliki oleh Negara melalui                   As a Company owned by the State through the
Pemerintah Indonesia, Perseroan wajib mentaati                   Government of Indonesia, the Company is obliged
peraturan perundang-undangan yang mengikat. Salah                to comply with binding laws and regulations. One
satu bentuk peraturan perundang-undangan yang                    form of legislation that is based on the spirit of
dilandasi oleh semangat pemberantasan korupsi dan                eradicating corruption and acts of internal deviation
tindakan penyimpangan internal adalah kewajiban                  is the obligation to report on the wealth of state
Laporan Harta Kekayaan Penyelenggara Negara                      administrators (LHKPN).
(LHKPN).


LHKPN merupakan daftar seluruh Harta Kekayaan                    LHKPN is a list of all state administrators’ assets
Penyelenggara Negara yang dituangkan dalam formulir              as outlined in the LHKPN form stipulated by the
LHKPN yang ditetapkan oleh Komisi Pemberantasan                  Corruption Eradication Commission (KPK) as
Korupsi (KPK) sebagaimana yang diatur dalam                      stipulated in KPK Decree No. KEP 07/KPK/02/2005
Keputusan KPK No. KEP 07/KPK/02/2005 tentang                     concerning Procedures for Registration, Examination
Tata Cara Pendaftaran, Pemeriksaan dan Pengumuman                and Announcement of State Officials Wealth Reports.

PT Pegadaian | 2023 Annual Report                                                                                        649
Page 650
Tata Kelola Perusahaan
Corporate Governance




Laporan Harta Kekayaan Penyelenggara Negara.              Law No. 30 of 2002 concerning the Corruption
Undang-Undang No. 30 Tahun 2002 tentang Komisi            Eradication Commission emphasizes the authority
Pemberantasan Tindak Pidana Korupsi menegaskan            of the KPK to carry out steps or efforts to prevent
wewenang KPK melaksanakan langkah atau upaya              corruption, including through registration and
pencegahan korupsi antara lain melalui pendaftaran        examination of LHKPN.
dan pemeriksaan terhadap LHKPN.


Selain itu, Undang-Undang No. 28 Tahun 1999 tentang       In addition, Law No. 28 of 1999 concerning State
Penyelenggara Negara Yang Bersih dan Bebas dari           Organizers who are Clean and Free from Corruption,
Korupsi, Kolusi, dan Nepotisme, mengamanatkan             Collusion, and Nepotism, stipulates that every
bahwa setiap penyelenggara wajib melaporkan dan           administrator is required to report and announce his
mengumumkan Harta Kekayaannya sebelum dan                 assets before and after taking office and to be willing to
setelah memangku jabatan serta bersedia diperiksa         have his assets examined before and after taking office.
kekayaannya sebelum dan setelah menjabat. Dalam           In Law No. 28 of 1999 article 2 (7) and its explanation,
Undang-Undang No. 28 Tahun 1999 pasal 2 (7) beserta       it is explained that other officials who have strategic
penjelasannya, diuraikan bahwa pejabat lain yang          functions in relation to state administrators include the
memiliki fungsi strategis dalam kaitannya dengan          Board of Commissioners, Board of Directors and other
penyelenggara negara termasuk Dewan Komisaris,            structural officials in State-Owned Enterprises (SOEs)
Direksi, dan pejabat struktural lainnya pada Badan        and Regional-Owned Enterprises (ROEs) .
Usaha Milik Negara (BUMN) dan Badan Usaha Milik
Daerah (BUMD).


Pemeriksaan LHKPN yang disampaikan kepada KPK             The LHKPN examination submitted to the Corruption
bertujuan untuk mewujudkan Penyelenggara Negara           Eradication Committee aims to create state
yang menaati asas-asas umum penyelenggara negara          administrators who adhere to the general principles
yang bebas dari praktik korupsi, kolusi, dan nepotisme,   of state administrators who are free from practices of
serta perbuatan tercela lainnya. Setiap Penyelenggara     corruption, collusion and nepotism, as well as other
Negara dituntut untuk melaporkan kekayaannya              disgraceful acts. Every State Organizer is required to
melalui formulir LHKPN yang telah disediakan KPK          report his wealth through the LHKPN form that has
untuk diisi secara jujur, benar dan lengkap, agar KPK     been provided by the KPK to be filled in honestly,
dapat menganalisis, mengevaluasi, serta menilai atas      correctly and completely, so that the KPK can analyze,
seluruh jumlah, jenis dan nilai Harta Kekayaan yang       evaluate and assess the total amount, type and value
dilaporkan, secara benar, cepat, tepat, akurat dan        of reported Assets, correctly, quickly, accurately ,
bertanggung jawab.                                        accurate and responsible.


Dasar Hukum dan Peraturan dalam                           Legal and Regulatory Basis for
Menerapkan LHKPN di Perseroan                             Implementing LHKPN in the Company

Dalam menerapkan LHKPN, Perseroan menimbang               In implementing LHKPN, the Company considers
beberapa dasar hukum dan peraturan sebagai                several legal and regulatory bases as the basis for
landasan cara pandang penerapan LHKPN di                  the perspective of implementing LHKPN within the
lingkungan Perseroan sebagai berikut:                     Company. The legal basis is:


1.    Undang-Undang No. 28 Tahun 1999 tentang             1. Law No. 28 of 1999 concerning State Administrators
      Penyelenggara Negara Yang Bersih dan Bebas             who are clean and free from corruption, collusion
      dari Korupsi, Kolusi, dan Nepotisme.                   and nepotism.
2.    Undang-Undang No. 30 Tahun 2002 tentang             2. Law No. 30 of 2002 concerning the Corruption
      Komisi Pemberantasan Tindak Pidana Korupsi.            Eradication Commission.
3.    Peraturan Menteri Negara BUMN No. PER-01/           3. State Minister of SOEs’ Regulation No. PER-01/
      BUMN/2011 tentang Penerapan Tata Kelola                BUMN/2011 concerning the Implementation of
      Perusahaan     yang     Baik  (Good  Corporate         Good Corporate Governance in State-Owned
      Governance) pada Badan Usaha Milik Negara, dan         Enterprises, and its amendments.
      perubahannya.
4.    Keputusan Sekretaris Menteri BUMN No. SK-16/S.      4. Decree of the Secretary to the Minister of SOEs
      MBU/2012 tentang Indikator/Parameter Penilaian         No. SK-16/S.MBU/2012 concerning Indicators/
      dan Evaluasi atas Penerapan GCG yang Baik.             Parameters for Assessment and Evaluation of
                                                             Good GCG Implementation.


650                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 651
5.   Surat Edaran Menteri Badan Usaha Milik Negara      5. Circular of the Minister of State-Owned Enterprises
     No. SE-12/MBU/10/2021 tanggal 5 Oktober 202           No. SE-12/MBU/10/2021 dated October 5, 2021.
6.   Surat Direksi PT Bank Rakyat Indonesia (Persero)   6. Letter of the Board of Directors of PT Bank Rakyat
     Tbk No. B-44- DIR/KEP/PSG/11/202                      Indonesia (Persero), Tbk., No. B-44- DIR/KEP/
                                                           PSG/11/2021.
7.   Peraturan Direksi No. 09 Tahun 2022 tentang Tata   7. Directors Regulation No. 09 of 2022 concerning
     Cara Pendaftaran, pengumuman, Pemeriksaan             Procedures for Registration, Announcement,
     dan Pengelolaan Harta Kekayaan Penyelenggara          Examination and Management of State Officials’
     Negara (LHKPN).                                       Assets (LHKPN).


Penyampaian Laporan Harta Kekayaan                      Submission of State Official Wealth
Pejabat Negara (LHKPN)                                  Report (LHKPN)

Perseroan memiliki Kebijakan Kepatuhan Pelaporan        The Company has a Compliance Policy for
Harta Kekayaan Penyelenggara Negara bagi Dewan          Reporting Wealth of State Officials for the Board
Komisaris, Direksi dan pejabat satu tingkat di          of Commissioners, Board of Directors and officials
bawah Direksi yang diatur dalam Peraturan Direksi       one level below the Board of Directors which is
No. 09 Tahun 2022 tentang Tata cara pendaftaran,        regulated in Board of Directors’ Regulation No. 07
pengumuman, pemeriksaan dan Pengelolaan Laporan         of 2019 concerning Procedures for registration,
Harta Kekayaan Penyelenggara Negara (LHKPN).            announcement, inspection and Management of State
                                                        Officials’ Wealth Reports (LHKPN).


Kebijakan LHKPN tersebut juga mengatur tentang          The LHKPN policy also regulates positions in the
Jabatan dalam organisasi Perseroan yang ditetapkan      Company’s organization that are designated as state
sebagai Penyelenggaraan Negara yang wajib               administrators who are required to submit LHKPN to
menyampaikan LHKPN kepada KPK; Pejabat Perseroan        the KPK; Company officials who are assigned to carry
yang ditugaskan melaksanakan koordinasi dengan KPK      out coordination with the Corruption Eradication
berkaitan dengan pengelolaan LHKPN di lingkungan        Commission related to the management of LHKPN
Perseroan; Pengenaan sanksi terhadap penyelenggara      within the Company; Imposition of sanctions on state
Negara yang belum menyampaikan LHKPN sesuai             administrators who have not submitted LHKPN in
dengan peraturan perundang-undangan yang berlaku.       accordance with applicable laws and regulations.


Wajib Lapor LHKPN adalah Penyelenggara Negara           Mandatory LHKPN Reporters are State Administrators
yang berada di lingkungan Perusahaan yang               who are in the Company’s environment who are
wajib menyampaikan Laporan Harta Kekayaan               required to submit State Administrators Wealth
Penyelenggara Negara (LHKPN) yaitu pejabat sebagai      Reports (LHKPN), namely officials as follows:
berikut:
1.   Dewan Komisaris;                                   1. Board of Commissioners;
2. Direksi;                                             2. Board of Management;
3. Senior Executive Vice President (SEVP)               3. Senior Executive Vice President (SEVP)
4. Pejabat satu tingkat dibawah Direksi yang telah      4. Officers one level below the Board of Directors
     ditetapkan secara definitif;                          who have been definitively determined;
5. Pejabat setingkat Senior Management yang             5. Senior Management level officials who hold
     menduduki jabatan profesional, staf penugasan,        professional positions, assignment staff, or other
     atau jabatan lain yang setingkat;                     positions of similar level;
6. Direksi anak perusahaan dan pengurus dana            6. Directors of subsidiary companies and pension
     pensiun;                                              fund administrators;
7.   Pejabat yang ditetapkan oleh Direksi dalam         7. Officials appointed by the Board of Directors in a
     Keputusan Direksi tersendiri. ‘                       separate Board of Directors Decree.


Jumlah Wajib Lapor LHKPN Tahun Pelaporan 2022           The number of Compulsory LHKPN Reporters for the
yang disampaikan paling lambat 31 Maret 2023 adalah     2022 Reporting Year submitted no later than March
sebanyak 70 orang dengan tingkat pemenuhan 100%         31 2023 is 70 people with a 100% fulfillment rate of
Wajib Lapor di Pegadaian telah melaporkan secara        Compulsory Reporting at Pegadaian having reported
lengkap dan tepat waktu.                                completely and on time.




PT Pegadaian | 2023 Annual Report                                                                         651
Page 652
Tata Kelola Perusahaan
Corporate Governance




Pengadaan Barang dan Jasa                                   Procurement of Goods and Services

Pelaksanaan Pengadaan Barang dan Jasa selalu                The implementation of the procurement of goods and
mengedepankan prinsip nilai-nilai dan etika kerja           services always prioritizes the principles of values and
yang sejalan dengan visi dan misi Perseroan, meliputi       work ethics that are in line with the vision and mission of
efektif, efisien, kompetitif, transparan, adil dan wajar,   the Company, including effective, efficient, competitive,
akuntabel, kehati-hatian, kemandirian, integritas, dan      transparent, fair and reasonable, accountable, prudent,
berwawasan Health, Safety, and Environment (HSE).           independent, integrity, and have an insight into Health,
                                                            Safety, and Environment (HSE).


Perseroan senantiasa menekankan etika kerja                 The Company always emphasizes work ethics
dalam prosedur dan pengadaan barang dan jasa                in procedures and procurement of goods and
yang menjunjung tinggi kejujuran, kemandirian, dan          services that upholds honesty, independence and
kerahasiaan. Perseroan juga berupaya untuk mencegah         confidentiality. The Company also seeks to prevent
terjadinya benturan kepentingan antara pihak-pihak          conflicts of interest between parties directly or
yang terlibat langsung maupun tidak langsung dalam          indirectly involved in the process of procuring goods
proses pengadaaan barang dan/atau jasa.                     and/or services.


Struktur Organisasi                                         Organizational Structure

Pelaksanaan Pengadaan Barang dan/atau Jasa di               Procurement of goods and/or services in the
Perseroan dilaksanakan oleh Divisi Pengadaan dan            Company is carried out by the Procurement and
Logistik dan Fungsi Pengadaan di masing-masing              Logistics Division and the Procurement Function in
Divisi sesuai batas kewenangan nilai pengadaaan.            each Division according to the authority limits for the
                                                            value of procurement.


Divisi Pengadaan dan Logistik merupakan bagian              The Procurement and Logistics Division is part of the
dari Direktorat Umum yang bertanggung jawab                 General Directorate which is responsible for carrying
terselenggaranya proses pengadaan secara efisien            out the procurement process efficiently and effectively
dan efektif dengan mengedepankan prinsip dan etika          by prioritizing procurement principles and ethics as
pengadaan serta azas Governansi Korporat.                   well as the principles of Corporate Governance.


Kebijakan Pengadaan Barang dan Jasa                         Goods and Services Procurement Policy

Kebijakan pengadaan barang dan/atau Jasa Perseroan          The Company’s procurement policy for goods and/
diatur melalui Peraturan Direksi No. 4 Tahun 2024           or services is regulated through Directors’ Regulation
tanggal 24 Januari 2024 tentang Pedoman Pengadaan           No. 4 of 2024 dated 24 January 2024 concerning
Barang yang terdiri dari 2 (dua) buku yaitu Buku            Guidelines for Procurement of Goods which consists
I tentang Pedoman Pengadaan Barang dan Jasa                 of 2 (two) books, namely Book I concerning Guidelines
serta Buku II tentang Batas Kewenangan Pengadaan            for Procurement of Goods and Services and Book II
Barang dan Jasa. Adapun untuk informasi mengenai            concerning Limits of Authority to Procure Goods and
pengadaan yang dilakukan Perseroan beserta                  Services. As for information regarding procurement
perkembangannya diinfokan secara publik dalam               carried out by the Company and its developments,
situs web Perseroan https:// www.pegadaian.co.id/           it is publicly announced on the Company’s website
pengadaan.                                                  https:// www.pegadaian.co.id/pengadaan.



Prinsip dan Etika Perseroan dalam                           Company Principles and Ethics in the
Pengadaan Barang dan Jasa                                   Procurement of Goods and Services

Pelaksanaan pengadaan barang dan/atau jasa                  The implementation of the procurement of goods
senantiasa didasarkan pada prinsip-prinsip dan etika        and/or services is always based on the principles and
pengadaan barang dan/atau jasa. Prinsip-prinsip             ethics of the procurement of goods and/or services.
pengadaan barang dan/atau jasa terdiri dari Efisien,        The principles of procurement of goods and/or
Efektif, Kompetitif, Transparan, Adil dan Wajar,            services consist of Efficient, Effective, Competitive,
Akuntabel dan Terbuka.                                      Transparent, Fair and Fair, Accountable and Open.



652                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 653
Pihak-pihak     yang    terkait   dalam  pelaksanaan    Parties involved in the implementation of the
pengadaan barang dan/atau jasa juga harus mematuhi      procurement of goods and/or services must also
etika dan Pakta Integritas yang memuat hal-hal          comply with ethics and the Integrity Pact as follows:
sebagai berikut:
1.   Melaksanakan tugas secara tertib, disertai         1. Carry out tasks in an orderly manner, accompanied
     rasa tanggung jawab untuk mencapai sasaran,           by a sense of responsibility for achieving the
     kelancaran dan ketepatan tercapainya sasaran          target, smoothness and accuracy in achieving the
     pengadaan barang dan/atau jasa.                       target of procurement of goods and/or services.
2. Bekerja secara profesional dan mandiri, serta        2. Work professionally and independently, and
     menjaga kerahasiaan dokumen pengadaan                 maintain the confidentiality of goods and/or
     barang dan/ atau jasa yang menurut sifatnya           services procurement documents which by their
     harus dirahasiakan untuk mencegah terjadinya          nature must be kept confidential to prevent
     penyimpangan dalam pengadaan barang dan/              irregularities in the procurement of goods and/or
     atau jasa.                                            services.
3. Tidak saling mempengaruhi baik langsung              3. Do not influence each other either directly or
     maupun tidak langsung yang berakibat terjadinya       indirectly resulting in unfair competition.
     persaingan tidak sehat.
4. Menerima dan bertanggung jawab atas segala           4. Accept and be responsible for all decisions made
     keputusan yang ditetapkan sesuai dengan               in accordance with the written agreement of the
     kesepakatan tertulis para pihak.                      parties.
5. Menghindari         dan      mencegah   terjadinya   5. Avoid and prevent conflicts of interest of the
     pertentangan kepentingan para pihak yang              parties involved, both directly and indirectly in the
     terkait, baik secara langsung maupun tidak            process of procuring goods and/or services.
     langsung dalam proses pengadaan barang dan/
     atau jasa.
6. Menghindari         dan      mencegah   terjadinya   6. Avoiding and preventing the occurrence of waste
     pemborosan dan kebocoran Keuangan dan                 and leakage of the Company’s finances and losses.
     kerugian Perseroan.
7.   Menghindari dan mencegah penyalahgunaan            7.   Avoid and prevent abuse of authority and or
     wewenang dan atau kolusi dengan tujuan untuk            collusion with the aim of personal, group or other
     keuntungan pribadi, golongan atau pihak lain            party benefits that directly or indirectly harm the
     yang secara langsung atau tidak langsung                Company.
     merugikan Perseroan.
8. Tidak menerima, tidak menawarkan atau tidak          8. Do not accept, do not offer or promise to give
     menjanjikan untuk memberi atau menerima               or receive gifts, rewards, commissions, rebates
     hadiah, imbalan, komisi, rabat dan berupa apa         and in any other form to anyone who is known
     saja kepada siapapun yang diketahui atau patut        or reasonably suspected to be related to the
     diduga berkaitan dengan pengadaan barang dan/         procurement of goods and/or services.
     atau jasa.
9. Tidak pernah terlibat dalam permasalahan             9. Never involved in legal/litigation issues and not
     hukum/litigasi dan tidak masuk dalam daftar           blacklisted.
     hitam (blacklist).
10. Tidak memiliki hubungan kekerabatan dengan          10. Does not have a family relationship with the Main
     Penyedia Jasa Utama dan Pemberi Tugas.                 Service Provider and Assignment Giver.


Perencanaan Pengadaan                                   Procurement Planning

Proses pengadaan barang dan/ jasa yang dilakukan        The process of procuring goods and/services by the
Perseroan dapat dilakukan dengan metode sebagai         Perseroan Company can be carried out using the
berikut:                                                following methods:




PT Pegadaian | 2023 Annual Report                                                                          653
Page 654
Tata Kelola Perusahaan
Corporate Governance




               Metode                                                  Penjelasan
 No
               Method                                                  Description
                                 adalah pelaksanaan pekerjaan yang direncanakan, dikerjakan dan diawasi sendiri dengan
                                 menggunakan tenaga sendiri dan atau tenaga dari luar (tenaga kerja biasa/tenaga ahli)
      Swakelola                  beserta peralatan kerja dan/atau material nya.
 1
      Self-management            is the implementation of work that is planned, carried out and supervised by oneself
                                 using one's own labor and/or external labor (ordinary labor/expert labor) along with
                                 work equipment and/or materials.
                                 adalah Pengadaan Barang dan Jasa yang langsung mengundang 1 (satu) calon penyedia
                                 jasa yang terdaftar dalam Daftar Rekanan Mampu (DRM) maupun pembelian secara
                                 langsung baik di pasar maupun secara elektronik melalui platform PaDi UMKM dengan
                                 batasan nilai yang telah ditetapkan dalam Peraturan Direksi tentang Batas Kewenangan
      Pengadaan Langsung         Pengadaan Barang dan Jasa.
 2
      Direct Purchase            is the Procurement of Goods and Services which directly invites 1 (one) prospective
                                 service provider registered in the List of Capable Partners (DRM) or purchases directly
                                 either on the market or electronically via the PaDi UMKM platform with the value limits
                                 set out in the Directors' Regulations on Limits of Authority Procurement of goods and
                                 services.
      Tender Terbatas/ Seleksi   adalah Pengadaan Barang dan Jasa yang dilaksanakan dengan mengundang secara
      Terbatas                   terbatas sekurang-kurangnya 2 (dua) calon penyedia jasa
 3
      Limited Tender/Limited     is the procurement of goods and services carried out by inviting a limited number of at
      Selection                  least 2 (two) potential service providers
                                 adalah Pengadaan Barang dan Jasa yang dilaksanakan untuk mendapatkan penyedia
                                 barang dan jasa dengan mengumumkan secara luas melalui web perusahaan atau media
      Tender/Seleksi Umum        masa lainnya.
 4
      General Tender/Selection   is the procurement of goods and services which is carried out to obtain providers of
                                 goods and services by announcing them widely through the company's website or other
                                 mass media.
                                 adalah Pengadaan Barang dan Jasa yang dilakukan secara langsung dengan menunjuk 1
      Penunjukkan Langsung       (satu) calon Penyedia Barang dan Jasa yang harus memenuhi kriteria tertentu
 5
      Direct Appointment         is the procurement of goods and services carried out directly by appointing 1 (one)
                                 prospective provider of goods and services who must meet certain criteria


Seleksi Penyedia Barang dan Jasa                             Selection of Goods and Services
                                                             Providers
Guna mendapatkan penyedia barang dan/atau jasa               In order to get goods and/or service providers
sesuai dengan yang dibutuhkan Perseroan, Perseroan           according to what the Company needs, the Company
senantiasa menerapkan Penilaian Rekanan yang                 always implements Partner Assessments conducted
dilakukan oleh User (Pengguna pengadaan) terhadap            by Users (procurement users) on partner performance
kinerja rekanan selama dalam proses pengadaan                during the process of procuring goods and/or services
barang dan/atau jasa ataupun pada pasca pengadaan            or during the post-procurement of goods and/
barang dan/atau jasa yang meliputi Harga, Kualitas,          or services which includes Price, Quality, Quantity,
Kuantitas, Waktu Pengiriman dan Pelayanan.                   Delivery Time and Service.


Untuk menjadi penyedia barang dan/atau jasa,                 To become a supplier of goods and/or services,
calon penyedia barang dan/atau jasa harus memiliki           prospective providers of goods and/or services
sertifikat DRM (Daftar Rekanan Mampu) Perseroan              must have the Company’s DRM certificate (List of
dengan cara mendaftar menjadi rekanan melalui http://        Capable Partners) by registering as a partner through
eproc.pegadaian.co.id dan melengkapi persyaratan             http://eproc. pegadaian.co.id and completing the
yang diperlukan untuk selanjutnya akan mendapatkan           requirements to obtain approval from Procurement
approval dari Divisi Pengadaan & Logistik di Kantor          and Logistics Division at Head Office or Logistics
Pusat atau dari Departemen Logistik dan Umum di              Section at Regional Offices.
Kantor Wilayah


Survey Kepuasan Pemasok                                      Supplier Satisfaction Survey

Perseroan senantiasa melakukan standardisasi dan             The Company always carries out standardization and
program yang dapat mengoptimalkan kualitas rekanan           programs that can optimize the quality of partners in
dalam bekerja sama dengan Perseroan melalui survey           working with the Company through supplier surveys




654                                                                               Laporan Tahunan 2023 | PT Pegadaian
Page 655
pemasok setiap tahunnya. Di tahun 2023, Perseroan         every year. In 2022 a supplier survey will be carried
melakukan Survey Kepuasan Pemasok yang dilakukan          out by the Company’s internal parties involving 107
oleh pihak internal dengan melibatkan 49 pemasok,         suppliers, 36 suppliers with the “Very Satisfied”
di mana 21 pemasok di antaranya masuk ke dalam            Category, 58 Suppliers with the “Satisfied” Category,
kategori “Sangat Puas”, 24 pemasok dengan kategori        12 Suppliers with the “Quite Satisfied” Category and 1
“Puas”, 4 pemasok dengan kategori “Cukup Puas”,           suppliers with the “Unsatisfied” Category.
dan 0 Pemasok dengan kategori “Kurang Puas”.


Selain itu, Pemasok juga melakukan penilaian terhadap     In addition, Suppliers also evaluate the procurement
proses pengadaan dan kepada Pelaksana Pengadaan           process and Procurement Executors by involving 31
dengan melibatkan 71 pemasok, di mana 25 pemasok          Suppliers, where 20 Suppliers assess the Company’s
menilai proses pengadaan dan pelaksana pengadaan          procurement process and Procurement Executors
Perseroan dengan kategori “Sangat Baik”, 44 Pemasok       in the “Very Good” category, 11 Suppliers rate it in
menilai dengan kategori “Baik”, 2 pemasok menilai         the “Good” category and 0 Suppliers rate it in the
dengan Kategori “Cukup Baik”, 0 pemasok menilai           “Enough Good” category, 0 Suppliers rate it in the
dengan kategori “Kurang Baik” dan 0 pemasok               “Poor” category and 0 Suppliers rate it in the “Not
menilai dengan kategori “Tidak Baik”.                     Good” category.


Kegiatan Pengadaan Barang dan Jasa                        Goods and Services Procurement
                                                          Activities
Kegiatan    Pengadaan     barang    dan/atau    jasa      Procurement of goods and/or services activities are
dilaksanakan dengan membaginya dalam beberapa             carried out by dividing them into several categories
kategori yang meliputi Pengadaan Teknologi Informasi      which include Procurement of Information Technology
(TI), Pengadaan Jasa, Pengadaan Barang dan                (IT), Procurement of Services, Procurement of
Pengadaan Jasa Konstruksi. Sepanjang tahun 2023,          Goods and Procurement of Construction Services.
Divisi Pengadaan dan Logistik telah melakukan tugas       Throughout 2023, the Procurement and Logistics
dan tanggung jawab dengan melaksanakan proses             Division has carried out its duties and responsibilities
pengadaan sebagai berikut:                                by carrying out the following procurement processes:


                  Kategori pengadaan                     Jumlah Pengadaan              Nilai Pengadaan (Rp)
 No
                Procurement Categories                   Total Procurement            Procurement Values (Rp)
      Pengadaan Jasa Konstruksi
  1                                                             16                        178.169.142.000
      Construction Service Procurement
      Pengadaan Teknologi Informasi
  2                                                             32                        235.469.214.295
      Information Technology Procurement
      Pengadaan Barang dan Jasa Lainnya
  3                                                             129                       939.288.377.783
      Other Goods and Services Procurement

                     Jumlah
                                                                177                      1.352.926.734.078
                      Total


Pencegahan Transaksi Orang Dalam                          Prevention of Insider Transactions
(Insider Trading)                                         (Insider Trading)

Transaksi orang dalam (insider trading) merupakan         Insider trading is an illegal practice in the form of
praktik ilegal berupa perdagangan saham perusahaan        trading in company shares or other securities (bonds
atau surat berharga lainnya (obligasi atau opsi saham)    or stock options) done by individuals with access to
yang dilakukan oleh individu yang memiliki akses          the Company’s confidential information. A policy
terhadap informasi rahasia Perseroan. Pegadaian telah     has been invented by Pegadaian to prevent insider
menyusun kebijakan pencegahan transaksi orang dalam       transactions in Directors Regulation No. 84 dated 18
pada Peraturan Direksi No. 84 tanggal 18 Desember 2023    December 2023 concerning Guidelines for Handling
tentang Pedoman Penanganan Benturan Kepentingan           Conflicts of Interest


Kebijakan tersebut dibuat dengan tujuan untuk             This policy was created with the aim of avoiding
menghindari benturan kepentingan antara Perseroan         conflicts of interest between the Company and certain
dengan pihak-pihak tertentu dan melindungi bisnis         parties and protecting the Company’s business




PT Pegadaian | 2023 Annual Report                                                                               655
Page 656
Tata Kelola Perusahaan
Corporate Governance




Perseroan atas penggunaan informasi rahasia oleh           regarding the use of confidential information by any
setiap pihak yang memiliki akses terhadap informasi        party who has access to this material information.
material tersebut. Lebih lanjut, kebijakan ini mengatur    Furthermore, this policy regulates insider trading
kegiatan insider trading kriteria transaksi orang dalam    activities, the criteria for insider trading in the buying
(insider trading) pada jual beli efek yang dilarang:       and selling of securities are prohibited:


1. Orang dalam Perusahaan yang mempunyai                   1.   Persons within the Company who have information
   informasi dilarang melakukan pembelian atau                  are prohibited from purchasing or selling Securities:
   penjualan atas Efek:
   a. Perusahaan; atau                                        a. Company; or
   b. Perusahaan lain yang melakukan transaksi                b. Other companies that carry out transactions
       dengan Perusahaan Orang Dalam tersebut.                   with the Insider Company.
2. Orang Dalam Perusahaan dilarang:                        2. Company Insiders are prohibited from:
   a. Mempengaruhi pihak lain untuk melakukan                 a. Influencing other parties to purchase or sell
       pembelian atau penjualan efek Perusahaan;                 Company securities;
   b. Memberi informasi orang dalam (Insider)                 b. Providing insider information to any party who
       kepada pihak manapun yang patut diduganya                 reasonably suspects may use the information
       dapat menggunakan informasi dimaksud untuk                in question to purchase or sell Company
       melakukan pembelian atau penjualan atas efek              securities.
       Perusahaan.


     Sejalan dengan hal tersebut, Perseroan senantiasa          The Company continues to encourage sustainable
     mendorong pertumbuhan kegiatan operasi yang                growth in operational activities by referring to
     berkelanjutan dengan mengacu pada standar                  existing business standards, so that the Company
     bisnis yang ada, sehingga Perseroan dapat                  can maximize its contribution to shareholders
     memaksimalkan kontribusinya kepada pemegang                and stakeholders. In implementing this policy,
     saham maupun pemangku kepentingan. Dalam                   all Company Personnel are required to make
     mengimplementasikan         kebijakan     tersebut,        an annual statement, which includes disclosure
     seluruh Insan Perseroan diwajibkan untuk                   of insider trading transactions carried out by
     membuat pernyataan tahunan (annual disclosure),            Company Personnel.
     diantaranya berisi mengenai pengungkapan
     transaksi insider trading yang dilakukan oleh Insan
     Perseroan.


Governansi Teknologi Informasi                             Information Technology Governance

Perseroan senantiasa membangun fondasi teknologi           The Company continues to build a strong information
informasi (TI) yang kuat untuk mendukung                   technology (IT) foundation to support business
keberlangsungan bisnis di era serba digital dan high       continuity in the digital era and high speed internet.
speed internet. Pengembangan dan pengelolaan               The development and management of Information
sistem Teknologi Informasi (TI) merupakan prioritas        Technology (IT) systems is a priority for the Company
bagi Perusahaan agar terus dapat meningkatkan              so that it can continue to improve its performance in
kinerjanya dalam menyediakan layanan yang                  providing excellent service. This is reinforced by the
prima. Hal ini diperkuat dengan tren peningkatan           trend of increasing use of digital services by customers,
penggunaan layanan digital oleh nasabah, yang perlu        which needs to be supported by digital services to
didukung oleh layanan digital untuk mendukung              support the Company’s operational efficiency and
efisiensi operasional Perusahaan serta kepuasan            customer satisfaction. For this reason, the Company
nasabah. Untuk itu, Perusahaan melakukan digitalisasi      digitizes end-to-end business processes in order to
proses bisnis end-to-end agar dapat menyediakan            provide products and services quickly, safely and
produk dan layanan secara cepat, aman, dan andal           reliably through Digital Pegadaian, which is one of the
melalui Pegadaian Digital yang menjadi salah satu          main advantages of the Company which continues to
keunggulan utama Perusahaan terus dikembangkan             be developed continuously.
secara berkesinambungan.




656                                                                            Laporan Tahunan 2023 | PT Pegadaian
Page 657
Pelaksanaan Governansi Teknologi                                                   Implementation of Information
Informasi                                                                          Technology Governance

Sejak 2018, Direktorat Teknologi Informasi dan                                     Since 2018, the Information and Digital Technology
Digital telah terbentuk yang memiliki tugas untuk                                  Directorate has been formed which has the task of
bertanggung jawab atas operasional, infrastruktur                                  being responsible for operations, infrastructure and
serta pengembangan aplikasi bisnis uang dimiliki                                   developing money business applications owned by
oleh Pegadaian. Pembentukan Direktorat Teknologi                                   Pegadaian. The formation of the Information and Digital
Informasi dan Digital ini sebagai wujud nyata dari                                 Technology Directorate is a concrete manifestation of
komitmen Perusahaan untuk menjadi lembaga                                          the Company’s commitment to becoming a financial
keuangan yang memiliki daya saing tinggi serta                                     institution that has high competitiveness and provides
memberikan       kemudahan     bagi    nasabahnya.                                 convenience for its customers. Pegadaian continues
Pegadaian senantiasa mengembangkan sistem TI                                       to develop IT systems to support the Company’s
untuk mendukung proses bisnis Perusahaan dengan                                    business processes with a wide reach, network and
jangkauan, jaringan dan infrastruktur yang luas di                                 infrastructure throughout Indonesia and integrates
seluruh Indonesia serta mengintegrasikan data dan                                  operational data and information accurately, relevantly
informasi operasional secara akurat, relevan dan                                   and up-to-date.
terkini.


Struktur Direktorat TI dan Digital                                                 IT and Digital Directorate Structure


                                                                       Direktorat IT & Digital
                                                                       IT & Digital Directorate




  Strategi, Arsitektur & Perencanaan TI     Pengemangan Aplikasi                          Operational & Infrastruktur TI             IT Security
   IT Strategy, Architecture & Planning    Application Development                        Operational & IT Infrastructure



             Tata Kelola TI                    Integrasi Aplikasi                                 Infrastruktur TI
                                                                                                                                Security Architecture
             Tata Kelola TI                  Application Integration                              IT Infrastructure


      Perencanaan & Arsitektur TI               Aplikasi Bisnis                                    IT Operation
      IT Planning and Architecture           Business Applications                                                          Security Monitoring & Analysis


            Penganggaran TI                  Aplikasi Bisnis Digital                          Release Management             Security Operation Service
              IT Budgeting                Digital Business Applications


          Central of Excellence              IT Quality Assurance                                 Sentra Operasi
                                                                                                  Data Operation


                                                                                                  Data Operation
                                                                                                  Data Operations




Tugas dan Tanggung Jawab Direktorat TI                                             Duties and Responsibilities of the IT and
dan Digital                                                                        Digital Directorate

Direktorat TI & Digital memiliki 2 (dua) tugas utama di                            The IT & Digital Directorate has 2 (two) main tasks
antaranya:                                                                         including:
1.  Sebagai     merencanakan,       mengorganisasikan,                             1. As planning, organizing, supervising, monitoring
    melakukan pengawasan, monitoring dan evaluasi                                      and evaluating all company information technology
    atas seluruh kegiatan teknologi informasi                                          activities.
    perusahaan.
2. Merencanakan, mengorganisasikan, melakukan                                      2. Plan, organize, supervise, monitor and evaluate the
    pengawasan,         monitoring     evaluasi    atas                               development of digital experience that provides
    pengembangan         digital    experience    yang                                optimal customer experience.
    memberikan customer experience yang optimal.




PT Pegadaian | 2023 Annual Report                                                                                                                       657
Page 658
Tata Kelola Perusahaan
Corporate Governance




Mitigasi Disrupsi TI                                          IT Disruption Mitigation

Dalam era digital saat ini, Pegadaian terus                   In the current digital era, Pegadaian continues to strive
berupaya meningkatkan posisi strategisnya dengan              to improve its strategic position by implementing
mengimplementasikan strategi bisnis dan teknologi             innovative business and information technology
informasi (TI) yang inovatif. Fokus utamanya adalah           (IT) strategies. The main focus is strengthening IT
memperkuat daya saing TI melalui digitalisasi,                competitiveness through digitalization, innovation
inovasi, dan penerapan emerging technology, serta             and application of emerging technologies, as well as
meningkatkan sinergi dengan Holding Ultra Mikro               increasing synergy with Ultra Micro Holding through
melalui integrasi sistem, data, dan proses bisnis.            integration of systems, data and business processes.
Berkomitmen untuk meningkatkan efektivitas proses             Committed to improving the effectiveness of internal
internal dan mengembangkan model bisnis baru                  processes and developing new business models such
seperti bullion bank dan vaulting.                            as bullion banking and vaulting.


1.    Berinvestasi dalam digitalisasi dan inovasi untuk       1. Invest in digitalization and innovation to strengthen
      memperkuat daya saing TI. Termasuk penerapan               IT competitiveness. Including the implementation
      layanan berbasis digital yang didukung oleh                of    digital-based      services    supported     by
      arsitektur     microservice,    serta   penggunaan         microservice architecture, as well as the use of
      teknologi otomasi, kecerdasan buatan (AI) dan              automation technology, artificial intelligence (AI)
      pembelajaran mesin (ML), blockchain, cloud                 and machine learning (ML), blockchain, cloud
      computing, dan analitik data. Pendekatan ini tidak         computing and data analytics. This approach
      hanya meningkatkan efisiensi operasional tetapi            not only improves operational efficiency but also
      juga memperkaya pengalaman pelanggan.                      enriches the customer experience.
2.    Upaya integrasi sistem, data, dan proses bisnis         2. Efforts to integrate systems, data and business
      dengan Holding Ultra Mikro, termasuk layanan               processes with Ultra Micro Holding, including
      yang disediakan oleh BRI dengan adanya                     services provided by BRI with Master Data
      Master Data Management, adalah langkah                     Management, are strategic steps to expand the
      strategis untuk memperluas jangkauan layanan               reach of our services and strengthen our market
      kami dan memperkuat posisi pasar. Integrasi                position. This integration allows us to provide more
      ini memungkinkan kami untuk memberikan                     integrated financial solutions and increase value
      solusi keuangan yang lebih terintegrasi dan                for our customers.
      meningkatkan nilai bagi pelanggan kami.
3.    Kami terus berupaya meningkatkan efektivitas            3. We continue to strive to improve the effectiveness
      dari keseluruhan proses internal. Ini dicapai melalui      of all internal processes. This is achieved through
      peningkatan tata kelola TI, yang saat ini memiliki         improving IT governance, which currently has
      nilai rata-rata maturitas COBIT 2019 dengan                an average COBIT 2019 maturity score of 4.65,
      skor 4.65, menandakan tingkat tata kelola yang             indicating a good level of governance. These
      baik. Upaya ini meliputi peningkatan prosedur,             efforts include improving procedures, optimizing
      pengoptimalan sumber daya, dan implementasi                resources, and implementing best practices in
      best practices dalam manajemen proses bisnis,              business process management, and the ISO 20000
      serta telah dilakukan proses Sertifikat ISO 20000          Certificate process for IT service management and
      untuk manajemen layanan TI dan ISO 27001 untuk             ISO 27001 for information security management
      sistem manajemen keamanan informasi.                       systems has been carried out.
4.    Pengembangan model bisnis baru, seperti bullion         4. The development of new business models, such
      bank dan vaulting, merupakan bagian dari strategi          as bullion banking and vaulting, is part of the
      inovatif. Inisiatif ini tidak hanya membuka aliran         innovative strategy. This initiative not only opens
      pendapatan baru tetapi juga menambah nilai bagi            up new revenue streams but also adds value to
      pelanggan kami dengan menyediakan layanan                  our customers by providing more diverse and
      keuangan yang lebih beragam dan komprehensif.              comprehensive financial services.




658                                                                              Laporan Tahunan 2023 | PT Pegadaian
Page 659
Cyber Security (Keamanan Dunia Maya)                    Cyber Security
Keamanan siber (Cyber Security) adalah aktivitas        Cyber security is the activity of preventing damage,
pencegahan kerusakan, perlindungan, dan pemulihan       protecting and restoring computers, electronic
komputer, sistem komunikasi elektronik, layanan         communication systems, electronic communication
komunikasi elektronik, komunikasi kabel, dan            services, cable communications and electronic
komunikasi elektronik, termasuk informasi yang          communications, including the information contained
terkandung di dalamnya, dari serangan siber. Yang       therein, from cyber attacks. This cyber attack is an
mana serangan siber ini adalah serangan yang            attack carried out through cyberspace with the target
dilakukan melalui dunia maya dengan target untuk        of disrupting, disabling, destroying, or maliciously
mengganggu, melumpuhkan, menghancurkan, atau            controlling the information system environment/
mengendalikan      lingkungan/infrastruktur sistem      infrastructure, which can destroy data integrity, steal
informasi secara jahat (malicious), yang dapat          controlled information, disrupt system availability, and
menghancurkan integritas data, mencuri informasi        remove protection from denial.
yang dikendalikan, mengganggu ketersediaan sistem,
dan menghilangkan proteksi dari penyangkalan.


Berikut adalah pilar penting dalam keamanan siber:      The following are the important pillars of cybersecurity:
1. Identify                                             1. Identify
   Mengembangkan pemahaman organisasi untuk                Develop organizational understanding to manage
   mengelola risiko keamanan siber terhadap sistem,        cybersecurity risks to organizational systems,
   aset, data, dan kemampuan organisasi.                   assets, data and capabilities.
2. Protect                                              2. Protect
   Mengembangkan dan menerapkan perlindungan               Develop and implement appropriate safeguards to
   yang sesuai untuk memastikan pengiriman layanan         ensure delivery of critical infrastructure services.
   infrastruktur penting.
3. Detect                                               3. Detect
   Mengembangkan dan menerapkan kegiatan yang              Develop and implement appropriate activities to
   sesuai untuk mengidentifikasi terjadinya peristiwa      identify the occurrence of security events.
   keamanan.
4. Respon                                               4. Response
   Mengembangkan        dan     mengimplementasikan        Develop and implement appropriate activities
   kegiatan yang sesuai ketika menghadapi peristiwa        when encountering detected security events.
   keamanan yang terdeteksi.
5. Recover                                              5. Recover
   Mengembangkan dan menerapkan kegiatan yang              Develop and implement appropriate activities for
   sesuai untuk ketahanan dan untuk memulihkan             resilience and to restore any capabilities or services
   kemampuan atau layanan apa pun yang mengalami           that are disrupted due to a cybersecurity event.
   gangguan karena peristiwa keamanan siber.


Disaster Recovery (Pemulihan Bencana)                   Disaster Recovery
Disaster Recovery (DR) dalam konteks organisasi TI      Disaster Recovery (DR) in the context of an IT
adalah proses pemulihan sistem, aplikasi, dan data      organization is the process of recovering systems,
setelah terjadinya bencana atau gangguan yang           applications and data after a disaster or disturbance
mengakibatkan gangguan serius terhadap operasi          that results in serious disruption to the normal
normal sebuah organisasi. Tujuannya adalah untuk        operations of an organization. The goal is to return
mengembalikan sistem TI ke kondisi fungsional           IT systems to a functional state as quickly as
sesegera mungkin setelah terjadinya gangguan atau       possible following a disruption or disaster, so that
bencana, sehingga organisasi dapat melanjutkan          organizations can continue their operations with little
operasi mereka dengan sedikit atau tanpa kerugian       or no significant loss.
yang signifikan.




PT Pegadaian | 2023 Annual Report                                                                           659
Page 660
Tata Kelola Perusahaan
Corporate Governance




Berikut adalah beberapa elemen penting dalam             The following are several important elements in
disaster recovery terkait organisasi TI:                 disaster recovery related to IT organizations:
1.   Perencanaan Disaster Recovery: Organisasi perlu     1. Disaster Recovery Planning: Organizations need
     mengembangkan rencana yang terstruktur dan              to develop structured and documented plans
     terdokumentasi untuk mengatasi berbagai jenis           to address various types of disasters or system
     bencana atau kegagalan sistem. Ini mencakup             failures. This includes risk identification, business
     identifikasi risiko, analisis dampak bisnis,            impact analysis, determination of recovery
     penentuan prioritas pemulihan, serta tata cara          priorities, as well as specific recovery procedures
     dan langkah-langkah pemulihan yang spesifik.            and steps.
2. Pencadangan dan Pemulihan Data: Pencadangan           2. Data Backup and Recovery: Regular and thorough
     data yang teratur dan menyeluruh adalah elemen          data backup is a key element in DR Organizations
     kunci dalam DR. Organisasi harus memastikan             must ensure that important data is copied and
     bahwa data penting disalin dan disimpan di lokasi       stored in a secure location on a regular basis. Data
     yang aman secara teratur. Proses pemulihan data         recovery processes must be designed to ensure
     harus dirancang untuk memastikan bahwa data             that data can be recovered quickly and accurately
     dapat dipulihkan dengan cepat dan akurat setelah        following a disaster.
     terjadinya bencana.
3. Pengelolaan Infrastruktur Cadangan: Organisasi        3. Backup Infrastructure Management: Organizations
     perlu menyediakan infrastruktur cadangan yang          need to provide adequate backup infrastructure to
     memadai untuk mendukung operasi TI yang                support critical IT operations in recovery scenarios.
     kritis dalam skenario pemulihan. Ini mungkin           This may involve providing reliable backup data
     melibatkan penyediaan pusat data cadangan,             centers, backup servers, storage devices, and
     server cadangan, perangkat penyimpanan, dan            network infrastructure.
     infrastruktur jaringan yang dapat diandalkan.
4. Uji Coba dan Pemeliharaan: Rencana DR harus           4. Testing and Maintenance: DR plans should be
     diuji secara berkala untuk memastikan bahwa            tested periodically to ensure that they are effective
     mereka efektif dan relevan dengan perubahan            and relevant to changes in the organization’s IT
     dalam lingkungan TI organisasi. Uji coba ini           environment. These tests may involve disaster
     dapat melibatkan simulasi bencana, pengujian           simulation, data recovery testing, or system
     pemulihan data, atau pengujian skenario                recovery scenario testing.
     pemulihan sistem.
5. Manajemen Krisis: Selama periode bencana,             5. Crisis Management: During periods of disaster,
     manajemen krisis yang efektif sangat penting.          effective   crisis    management  is   essential.
     Organisasi harus memiliki prosedur yang jelas          Organizations must have clear procedures for
     untuk mengkoordinasikan respons terhadap               coordinating disaster response, communicating
     bencana, berkomunikasi dengan stakeholder              with relevant stakeholders, and making strategic
     yang relevan, dan membuat keputusan strategis          decisions to facilitate recovery.
     untuk memfasilitasi pemulihan.
6. Pemulihan Bisnis Lintas-fungsional: Disaster          6. Cross-functional Business Recovery: Disaster
     recovery tidak hanya tentang pemulihan                 recovery is not just about restoring the IT
     infrastruktur TI, tetapi juga tentang pemulihan        infrastructure, but also about restoring the entire
     keseluruhan operasi bisnis. Organisasi harus           business operations. Organizations must consider
     mempertimbangkan bagaimana pemulihan TI                how IT recovery will impact various business
     akan berdampak pada berbagai fungsi bisnis,            functions, including human resource management,
     termasuk manajemen sumber daya manusia,                finance, and customer service.
     keuangan, dan layanan pelanggan.
7.   Kepatuhan dan Regulasi: Banyak industri dan         7.   Compliance and Regulation: Many industries and
     yurisdiksi memiliki persyaratan kepatuhan yang           jurisdictions have strict compliance requirements
     ketat terkait dengan keamanan dan pemulihan              related    to   data    security  and    recovery.
     data. Organisasi perlu memastikan bahwa rencana          Organizations need to ensure that DR plans meet
     DR memenuhi persyaratan ini dan bahwa mereka             these requirements and that they are prepared to
     siap untuk menghadapi audit dan penilaian yang           withstand related audits and assessments.
     berkaitan.




660                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 661
Dengan memperhatikan semua elemen ini, PT                   By paying attention to all these elements, PT Pegadaian
Pegadaian dapat mengembangkan strategi yang                 can develop a solid strategy to deal with various
kokoh untuk menghadapi berbagai ancaman dan                 threats and disasters that may affect IT operations.
bencana yang mungkin memengaruhi operasi TI.                This helps minimize the impact of disruptions on the
Hal ini membantu meminimalkan dampak gangguan               business and accelerate recovery after adverse events.
terhadap bisnis dan mempercepat pemulihan setelah
terjadinya kejadian yang merugikan.


Pengembangan Teknologi Informasi                            Information Technology Development

Pegadaian telah merancang strategi di bidang                Pegadaian has designed a long-term strategy in the
teknologi informasi jangka panjang, roadmap                 field of information technology. This roadmap in
di bidang teknologi informasi ini dirancang dan             the field of information technology is designed and
disesuaikan dengan kebutuhan dari kondisi bisnis serta      adapted to the needs of business conditions and
perkembangan teknologi yang ada. Sesuai dengan              existing technological developments. In accordance
Master Plan TI 2022- 2024, Pegadaian memiliki visi          with the IT Master Plan 2022-2024, Pegadaian has the
“Menjadi the Best Modern Technology Enabler Service         vision of “Being the Best Modern Technology Enabler
Provider, yang memberikan pengalaman penggunaan             Service Provider, which provides the best technology
teknologi yang terbaik”. Adapun roadmap teknologi           experience”. The Pegadaian information technology
informasi Pegadaian secara high level dapat                 roadmap at a high level can be described as follows:
digambarkan sebagai berikut:


                                                               Fokus tahun 2023
 No       Roadmap
                                                                  2023 Focus
                         1. Penyelarasan dan standarisasi tugas & tanggung jawab TI & TO
                         2. Optimalisasi agile way of working melalui penetapan tugas dan tanggung jawab anggota
                            squad
                         3. Optimalisasi tenaga kerja
                         4. ITO1.2.1 Membentuk Data Steering Committee
                         5. ITO1.2.2 Sosialisasi penambahan tanggung jawab untuk pelaksanaan Data Steering
      Organisasi dan
                            Committee
      Kompetensi
  1
      IT Organization
                         1. Alignment and standardization of IT & TO tasks & responsibilities
      and Competency
                         2. Optimizing the agile way of working through determining the tasks and responsibilities of
                            squad members
                         3. Workforce optimization
                         4. ITO1.2.1 Establish a Data Steering Committee
                         5. ITO1.2.2 Socialization of additional responsibilities for the implementation of the Data
                            Steering Committee




PT Pegadaian | 2023 Annual Report                                                                                       661
Page 662
Tata Kelola Perusahaan
Corporate Governance




                                                              Fokus tahun 2023
 No       Roadmap
                                                                 2023 Focus
                         1.  Pengelolaan risiko TI yang signifikan
                         2.  Peningkatan kepatuhan terhadap regulasi
                         3.  Penyelarasan srategi dan transparansi investasi Ti dengan startegi bisnis
                         4.  Peningkatan prioritas proyek dan manajemen portfolio proyek TI
                         5.  Optimalisasi pengunaan data untuk memberikan value maksimal dalam pembuatan
                             keputusan
                         6. ITG5.1 Mengembangkan dan menerapkan cloud governance .
                         7. ITG1.1 Mengembangkan dan menerapkan data management framework (termasuk data
                             privacy).
                         8. ITG3.1 Mengembangkan dan menerapkan implementasi agile framework guna mencapai
                             Business Agility dan menerapkan DevSecOps.
                         9. ITG4.1 Meningkatkan pengelolaan arsitektur TI.
      Tata Kelola TI
  2                      10. ITG4.2 Melakukan perincian arsitektur TI.
      IT Governance

                         1.  Management of significant IT risks
                         2.  Increased compliance with regulations
                         3.  Alignment of IT investment strategy and transparency with business strategy
                         4.  Improved project prioritization and IT project portfolio management
                         5.  Optimizing the use of data to provide maximum value in decision making
                         6.  ITG5.1 Develop and implement cloud governance.
                         7.  ITG1.1 Develop and implement a data management framework (including data privacy).
                         8.  ITG3.1 Develop and implement agile framework implementation to achieve Business Agility
                             and implement DevSecOps.
                         9. ITG4.1 Improve IT architecture management.
                         10. ITG4.2 Perform IT architecture detailing.
                         1. Modernisasi sistem utama
                         2. Pengembangan infrastruktur yang Agile
                         3. Eksplorasi teknologi terbaru (emerging tech)
                         4. ITEA8.2 Implementasi tools pendukung perlindungan data pribadi
                         5. ITEA1.8 Implementasi metode CDC pada proses interface aplikasi utama Pegadaian
                         6. ITEA11.2 Mengimplementasikan database as a services
                         7. ITEA12.3 Mengimplementasikan Desktop Management
                         8. ITEA13.1 Memperluas penerapan WAN ke seluruh jaringan Pegadaian.
                         9. ITEA13.2 Memperluas penerapan SD-Campus ke seluruh jaringan Pegadaian
                         10. ITEA21.2 Melakukan eksplorasi lebih lanjut untuk melakukan perluasan implementasi
                             teknologi blockchain
                         11. ITEA3.1 Implementasi Sistem IAIS
                         12. ITEA3.2 Roll-out sistem Mitra Gadai
                         13. ITEA5.1 Membangun integrasi antara data Pegadaian dan data Holding Ultra Mikro
                         14. ITEA6.4 Menerapkan program pengelolaan data quality, termasuk implementasi data quality
      Enterprise
                             tool yang diperlukan.
      Architecture TI
  3
      IT Enterprise
                         1. Modernization of major systems
      Architecture
                         2. Agile infrastructure development
                         3. Exploration of the latest technology (emerging tech)
                         4. ITEA8.2 Implementation of tools to support personal data protection
                         5. ITEA1.8 Implement the CDC method in the Pegadaian main application interface process
                         6. ITEA11.2 Implementing a database as a service
                         7. ITEA12.3 Implement Desktop Management
                         8. ITEA13.1 Expand WAN implementation to the entire Pegadaian network.
                         9. ITEA13.2 Expand the implementation of SD-Campus to the entire Pegadaian network
                         10. ITEA21.2 Conduct further exploration to expand the implementation of blockchain
                             technology
                         11. ITEA3.1 IAIS System Implementation
                         12. ITEA3.2 Roll-out Pawn Partner system
                         13. ITEA5.1 Build integration between Pegadaian data and Ultra Micro Holding data
                         14. ITEA6.4 Implement a data quality management program, including implementation of the
                             required data quality tools.




662                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 663
Investasi Teknologi Informasi                                                                             Information Technology Investment

Pegadaian berkomitmen untuk terus melakukan                                                               Pegadaian is committed to continuing to develop IT
pengembangan TI sesuai dengan kebutuhan dan                                                               in accordance with needs and also the 2022-2024 IT
juga master plan TI 2022-202Hal ini dilakukan untuk                                                       master plan. This is done to achieve the vision that was
mencapai visi yang telah dicanangkan sebelumnya.                                                          previously planned. For this reason, Pegadaian invests
Untuk itu, Pegadaian melakukan investasi di bidang TI.                                                    in the IT sector.


Di tahun 2023, Perseroan telah menganggarkan                                                              In 2023, the Company budgeted Rp217,510,000,000
untuk pengelolaan dan pengembangan TI sebesar                                                             for IT management and development. This figure has
Rp217.510.000.000. Besaran angka tersebut telah                                                           been absorbed at 104.17% or Rp226,595,922,607,-
terserap sebesar 104.17% atau Rp226.595.922.607,-                                                         to carry out IT investments. Details of Information
untuk melaksanakan investasi TI. Adapun rincian                                                           Technology investment for 2023 can be seen in the
investasi Teknologi Informasi untuk tahun 2023 dapat                                                      following table:
dilihat dalam tabel berikut:

                                                                     Investasi Teknologi Informasi Tahun 2023
                                                                      2023 Information Technology Investment
                                                                        Investasi                                                                            Biaya Investasi
 No
                                                                       Investment                                                                           Cost of Investment
             Pengembangan Aplikasi dan Perangkat Lunak (Hak Lisensi TI)
 1                                                                                                                                                   87.704.491.357
             Application and Software Development (IT License Rights)
             Modernisasi Infrastruktur TI, akuisisi teknologi baru dan penambahan kapasitas TI.
             (Infrastruktur TI)
 2                                                                                                                                                   138.891.431.250
             Modernization of IT Infrastructure, acquisition of new technology and addition of
             IT capacity. (IT Infrastructure)
             Jumlah
                                                                                                                                                     226.595.922.607
             Total


                                                                       Biaya Investasi Teknologi Informasi
                                                                    Cost of Information Technology Investment
                                                                                        Realisasi Biaya (Rp)                                Anggaran                   Penyerapan
                                                                                        Cost Realization (Rp)                                Budget                    Absorption
 Investasi Teknologi Informasi
                                                                                            226.595.922.607                              217.510.000.000                 104.17%
 Information Technology Investment



Rencana Teknologi Informasi ke Depan di                                                                   Future Information Technology Plans in
Tahun 2024                                                                                                2024

Perseroan melalui Direktorat TI dan Digital telah                Through the IT and Digital Directorate, the Company
menyusun rencana teknologi informasi yang akan has prepared an information technology plan that will
diterapkan oleh Pegadaian ke depan. Rencana ini telah            be implemented by Pegadaian in the future. This plan
tercantum dalam dokumen RJPP RencanaPegadaian    sebagai         has been stated in the Pegadaian RJPP document as
                                          Teknologi Informasi ke Depan di Tahun 2023
Voice of Business dan harapan tim Future
                                       TI. Rencana        ini    the
                                            Information Technology    Voice
                                                                   Plans        of Business and the hope of the IT team. This
                                                                          in 2023

diformulasikan sebagai Visi dan Misi TI Pegadaian plan is formulated as Pegadaian’s IT Vision and Mission
yang dapat dilihat sebagai berikut:                              which can be seen as follows:



                  Menjadi business accelerator yang menyediakan layanan teknologi dan
      Visi TI
                  digital yang inovatif, handal, dan bersinergi dengan holding untuk
     IT Vision
                  meningkatkan daya saing dan nilai perusahaan.                                                                                                             FOCUS
                  Become a business accelerator that provides innovative, reliable technology                                 Forward                                  “FOCUS mendukung
                  and digital services, and synergizes with holdings to increase competitiveness                              Thinking                                 percepatan transformasi
                  and corporate value.                                                                                                                                 bisnis Pegadaian”
                                                                                                             Nilai-nilai TI




                                                                                                                                                                       "FOCUS in supports
                                                                                                                                              IT
                                                                                                                                                          Synergy      the acceleration of
       Misi TI    • Menjadi technology and digital partner dalam pencapaian strategi bisnis                                                 Values
                                                                                                                                                                       Pegadaian business
     IT Mission   • Memberikan layanan digital dan TI yang inovatif, handal, aman, user-friendly, dan                                                                  transformation"
                    berorientasi pada pengguna
                  • Memberikan kontribusi sumber daya TI untuk memaksimalkan sinergi dengan holding
                                                                                                                                 Customer
                  • Become a technology and digital partner in achieving business strategy                                       Oriented
                  • Providing innovative, reliable, secure, user-friendly and user-oriented digital and
                    IT services
                  • Contributing IT resources to maximize synergies with the holding




PT Pegadaian | 2023 Annual Report                                                                                                                                                            663
Page 664
Tata Kelola Perusahaan
Corporate Governance




Di samping itu, dalam rangka mendukung Visi dan                                  In addition, in order to support the IT Vision and
Misi TI, Perseroan telah menyusun 4 (empat) sasaran                              Mission, the Company has prepared 4 (four) main
strategis utama yang menjadi acuan dalam penyusunan                              strategic targets which serve as references in preparing
IT Master Plan 2022-2024 sebagai berikut:                                        the 2022-2024 IT Master Plan as follows:




                                                                    Menjadi
                                                              Business Accelerator
                                                           yang menyediakan layanan
                                                   teknologi dan digital yang inovatif, handal,
                                               dan bersinergi dengan holding untuk meningkatkan
                                                        daya saing dan nilai perusahaan

                                        Become a business accelerator that provides innovative, reliable
                                    technology and digital services, and synergizes with holdings to increase
                                                     competitiveness and corporate value




  Sasaran Strategis #2: Peningkatan proses                Sasaran Strategis #3: Integrasi
                                                                                                                        Sasaran Strategis #4: Penggunaan
       TI agar lebih efektif dan efisien                dan modernisasi arsitektur TI yang
                                                                                                                      Emerging Technology untuk mendukung
                                                           berorientasi pada pengguna
                                                                                                                                 TI yang inovatif
    Strategic Goal #2: Strengthening of IT
   processes to more effective and efficient             Strategic Goal #3: User-oriented IT
                                                                                                                      Strategic Goal #4: Applying of emerging
                                                     architecture integration and modernization
                                                                                                                       technologies to support IT innovative




                                                     Sasaran Strategis #1: Penguatan dan penyelarasan fungsi TI
                                                     Strategic Goal #1: Strengthening and alignment of IT functions



                                                               People, Process, Technology



Whistleblowing System                                                            Whistleblowing System

Sebagai wujud dan kesadaran Perseroan terhadap                                   As a manifestation of the Company’s awareness of the
kebutuhan pengembangan etika dan Perilaku bersih                                 need to develop ethics and clean behavior, the Board
maka Direksi dan Dewan Komisaris Perseroan                                       of Directors and Board Commissioners of the Company
mengeluarkan      Pedoman     Sistem    Pelaporan                                issued the Violation Reporting System Guidelines as
Pelanggaran sebagaimana ditetapkan dalam Peraturan                               stipulated in the Board of Directors Regulation No.
Direksi No. 83 Tahun 2023 tentang Pedoman Sistem                                 83 of 2023 concerning Violation Reporting System
Pelaporan Pelanggaran (Whistleblowing System)                                    Guidelines (Whistleblowing System) December 11,
tanggal 11 Desember 202                                                          2023.


Mekanisme penanganan pelaporan pelanggaran                                       The mechanism for handling reporting of violations is
yang jelas merupakan hal yang mutlak diperlukan                                  absolutely necessary to prevent disputes or potential
agar tidak terjadi perselisihan atau potensi sengketa                            protracted disputes between the Stakeholders and
yang berlarut-larut antara pihak Stakeholders dengan                             the Company. Internally in the Company, reporting
Perseroan. Secara internal Perseroan, pelaporan                                  violations is a way to encourage Company Employees
pelanggaran menjadi cara untuk mendorong                                         to be more courageous in taking action in preventing
Karyawan Perseroan untuk lebih berani bertindak                                  fraud and corruption by reporting them to parties
dalam mencegah terjadinya kecurangan dengan                                      who can handle them. It is hoped that this will reduce
melaporkannya ke pihak yang dapat menanganinya.                                  the culture of “silent” towards a culture of “honesty”,
Hal ini diharapkan akan mengurangi budaya “diam”                                 “courage”, “caring”, and “openness”.
menuju kearah budaya “kejujuran”, “keberanian”,
“kepedulian”, dan “keterbukaan”.




664                                                                                                             Laporan Tahunan 2023 | PT Pegadaian
Page 665
Penetapan Pedoman Sistem Pelaporan                            Determination of Guidelines for
Pelanggaran Pegadaian                                         Pegadaian Violation Reporting System

Perseroan telah memiliki Pedoman Sistem Pelaporan             The Company already has a Violation Reporting
Pelanggaran      sebagaimana       ditetapkan    dalam        System Guidelines as stipulated in Board of Directors’
Peraturan Direksi No. 83 Tahun 2023 tentang Pedoman           Regulation No. 83 of 2023 concerning Violation
Sistem Pelaporan Pelanggaran (Whistleblowing                  Reporting    System      Guidelines    (Whistleblowing
System). Pedoman ini digunakan sebagai acuan untuk            System). This guideline is used as a reference for
melakukan kegiatan untuk menampung, mengolah                  carrying out activities to collect, process and follow
dan menindaklanjuti serta membuat pelaporan atas              up and make reports on information submitted by
informasi yang disampaikan oleh Pelapor mengenai              Reporters regarding acts of violation, namely all
tindakan    pelanggaran,     yaitu    segala  tindakan        actions in the implementation of Company activities
dalam penyelenggaraan kegiatan Perseroan yang                 that are contrary to applicable laws and regulations,
bertentangan dengan peraturan perundangan yang                Company regulations, Code of Conduct Standards,
berlaku, peraturan Perseroan, Pedoman Standar                 and sound business ethics.
Perilaku, dan etika bisnis yang sehat.


Jenis Pelanggaran yang Dapat Dilaporkan                       Types of Violations that can be Reported

Lingkup Pengaduan yang akan ditindaklanjuti oleh              Scope of Complaints that will be followed up by the
Tim Pengelola Whistleblowing System merupakan                 Whistleblowing System Management Team are acts
tindakan dugaan pelanggaran yang dapat merugikan              of alleged violations that could harm the Company
Perseroan yang dilakukan oleh Pejabat/Karyawan,               committed by Officials/Employees, namely:
yaitu:
•    Fraud;                                                   •   Fraud;
•    Pelanggaran Etika;                                       •   Ethics Violations;
•    Pelanggaran hukum atau peraturan perundang-              •   Violation of applicable laws or regulations;
     undangan yang berlaku;
•    Pelanggaran atas Perjanjian Kerja Bersama (PKB)          •   Violation of the Collective Labor Agreement (PKB)
     dan kebijakan Perseroan yang berlaku;                        and applicable Company policies;
•    Pelanggaran atas Code of Conduct atau Tata Nilai         •   Violation of the Code of Conduct or Company
     Perseroan;                                                   Values;
•    Benturan kepentingan (Conflict of Interest).             •   Conflict of interest (Conflict of Interest).


Saluran Pengaduan                                             Complaint Channel

Perseroan menyediakan media cara pelaporan                    The Company provides media for reporting complaints
pengaduan pelanggaran melalui surat elektronik                of violations via telephone, fax, SMS, email or letter.
(e-mail), Whatsapp & SMS, maupun Surat Rahasia.               Besides that, the Company has also built a special
Disamping itu Perseroan juga telah membangun                  WBS website to make it easier for reporting parties
situs web khusus WBS untuk memudahkan pihak                   to submit complaints and monitor the results of these
pelapor mengirimkan pengaduan dan memantau hasil              complaints. Whistleblowers can also make reports and
pengaduan tersebut. Pelapor juga dapat membuat                can send reports to the Whistleblowing System Team
pelaporan dan dapat mengirimkan laporan kepada Tim            by using the following means:
Whistleblowing System dengan menggunakan sarana:



           Email            whistle.blower@pegadaian.co.id


          Website           https://wbs.pegadaian.co.id


      Whatsapp & SMS        081122500569


       Surat Rahasia
       Secret Letter        Kepada Kepala Satuan Pengawasan Intern PT Pegadaian Jl. Kramat Raya 162, Jakarta Pusat 10430



PT Pegadaian | 2023 Annual Report                                                                                          665
Page 666
Tata Kelola Perusahaan
Corporate Governance




Perlindungan bagi Pelapor                                Protection for Whistleblower

Perseroan menjamin kerahasiaan dan perlindungan          The Company guarantees confidentiality and
kepada pelapor dalam melakukan proses setiap             protection for reporters in carrying out the process
pelaporan     pengaduan      dengan      senantiasa      of each complaint report by always prioritizing
mengedepankan kerahasiaan, asas praduga tidak            confidentiality, the principle of presumption of
bersalah dengan cara yang profesional. Perseroan         innocence in a professional manner. The Company
menjamin kerahasiaan identitas Pelapor, serta            guarantees the confidentiality of the Reporter’s
memberikan perlindungan kepada Pelapor dari              identity, and provides protection to the Reporter from
segala bentuk ancaman, intimidasi, ataupun tindakan      all forms of threats, intimidation, or unpleasant actions
tidak menyenangkan dari pihak manapun, sepanjang         from any party, as long as the Reporter can maintain
Pelapor dapat menjaga kerahasiaan kasus yang             the confidentiality of the case being complained/
diadukan/dilaporkan.                                     reported.


Perlindungan ini juga berlaku bagi petugas yang          This protection also applies to officers appointed
ditunjuk Perseroan dalam melaksanakan investigasi,       by the Company in carrying out investigations,
verifikasi maupun pihak-pihak yang memberikan            verifications and parties who provide information
informasi terkait dengan pengaduan/penyingkapan          related to complaints/ disclosures of irregularities.The
fakta     penyimpangan.     Perseroan     melindungi     Company protects the confidentiality of each reporter
kerahasiaan bagi setiap pelapor dengan memberikan        by providing direct access through the website, and
akses langsung melalui saluran pengaduan yang            by logging in using a username and password or using
tersedia, yang dapat disampaikan dengan identitas diri   an anonymous name.
yang sesungguhnya maupun menggunakan identitas
yang dirahasiakan.


Pihak yang Mengelola Pengaduan                           Party Managing Complaints

Penanganan pengaduan dikelola oleh Satuan                Handling of complaints is managed by the Internal
Pengawasan Intern (SPI) dengan dibentuk Tim              Monitoring Unit (SPI) with the formation of an
Pengelolaan     Pengaduan      Pelanggaran    yang       independent Violation Complaints Management
independen yang ditetapkan oleh Direktur Utama           Team appointed by the Main Director based on
berdasarkan Keputusan Direksi No.838/KEP/2023            Directors’ Decree No. 838/KEP/2023 concerning the
tentang Penunjukan Tim Pengelola Sistem Pelaporan        Appointment of a Whistleblowing System Management
Pelanggaran (Whistleblowing System) tanggal 5            Team dated 5 October 2023. In carrying out its duties,
Oktober 2023. Dalam melaksanakan tugasnya, Tim           the Violation Reporting System Management Team is
Pengelola Sistem Pelaporan Pelanggaran bertanggung       responsible to the President Director.
jawab kepada Direktur Utama.


Tugas-tugas Tim Pengelola Sistem Pelaporan               The duties of the Violation Reporting System
Pelanggaran (Whistleblowing System) tersebut adalah:     Management Team are:
1.  Menerima laporan tentang dugaan pelanggaran          1. Receive reports about suspected violations that
    yang terjadi dan membuat tanda terima pelaporan         have occurred and make receipts for reporting
    dugaan pelanggaran.                                     suspected violations.
2. Melakukan evaluasi atas laporan dugaan                2. Evaluate incoming reports of alleged violations.
    pelaporan pelanggaran yang masuk.
3. Memutuskan apakah laporan perlu ditindaklanjuti       3. Decide whether the report needs to be followed
    atau tidak. Jika laporan ditindaklanjuti dan            up or not. If the report is followed up and it
    bersifat fraud maka akan diteruskan kepada              is fraudulent then it will be forwarded to the
    Tim Investigasi, jika tidak ditindaklanjuti maka        Investigation Team, if it is not followed up then the
    kasusnya akan dihentikan.                               case will be stopped.
4. Memutuskan        apakah   laporan    yang   akan     4. Decide whether the report to be followed up is
    ditindaklanjuti tersebut bersifat non-fraud maka        non-fraud in nature, it will be forwarded to the
    akan diteruskan kepada Divisi/Unit Kerja yang           relevant Division/Work Unit.
    terkait.




666                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 667
5.       Menjaga kerahasiaan setiap pelaporan dugaan                                             5. Maintain the confidentiality of every incoming
         pelanggaran yang masuk.                                                                    report of suspected violations.
6.       Membuat Laporan Sistem Pelaporan Pelanggaran                                            6. Make regular/monthly Whistleblowing System
         (Whistleblowing     System)    secara   berkala/                                           Reports to the Main Director including the number
         bulanan kepada Direktur Utama termasuk jumlah                                              of complaints, progress reports on follow-up
         pengaduan, laporan perkembangan terhadap                                                   cases/reports received and followed up in the
         tindak lanjut kasus-kasus/laporan yang diterima                                            previous period.
         dan ditindaklanjuti pada periode sebelumnya.



Mekanisme Penyampaian Pengaduan                                                                  Mechanism for Submission of Complaints
dan Penanganan Pengaduan yang Masuk                                                              and Handling of Complaints Entered
Melalui Sistem Pelaporan Pelanggaran                                                             Through the Violation Reporting System

Penanganan pengaduan pelaporan pelanggaran                                                       The handling of violation reporting complaints is
tercermin pada Skema Mekanisme Pengaduan                                                         reflected in the Violation Complaint Mechanism
Pelanggaran sebagai berikut:                                                                     Scheme as follows:




                                                                      Terlapor
                                                                                                        Kepala SPI
                                                                                                        Head of SPI
         Pelapor                 Tim WBS
       Whistleblower             WBS Team
                                                                Karyawan/ Mitra Kerja
                                                                                                                               Tim Investigasi               Majelis Disiplin Pusat
                                                                                                                             Investigation Team            Central Disciplinary Council
     Pengaduan Dugaan        • Mencatat dalam Buku     Dewan Komisaris/ Dewan Pengawas Syariah
     Pelanggaran               Panduan Khusus WB
     Complaints of Alleged   • Melakukan
     Violations                penelaahan,                                                                                  Menerbitkan laporan                Memutuskan hasil
                               diteruskan atau tidak           Tim WBS/ Tim Investigasi                                     Hasil Audit Investigasi                keputusan*
                             • Record in the WB                                                       Direktur Utama            atau Laporan                 Deciding the outcome of
                               Special Handbook                                                                              Hasil Pemeriksaan                    the decision*
                                                                                                     President Director
                             • Conduct a review,                                                                                Pelanggaran
                               whether to continue         Direksi/ Direksi Perusahaan Anak                                  Menerbitkan laporan
                               or not                                                                                       Hasil Audit Investigasi
                                                                                                                                atau Laporan
                                                                                                                              Hasil Pemeriksaan       *Bagi terlapor Karyawan/ Tim
                                                                                                                                 Pelanggaran          WBS/ Tim Investigasi
                                                                                                                                                      *For reported employees/
                                                                                                                                                      WBS Team/Investigation
                                                                                                                                                      Team


                                                                                                      Komisaris Utama
                                                                                                  President Commissioners



Setiap laporan pengaduan yang masuk dievaluasi                                                   Each incoming complaint report is evaluated by the
oleh Tim dan selanjutnya dilakukan proses investigasi                                            Team and then carried out an investigation process by
oleh Tim Investigasi. Apabila pejabat yang dilaporkan                                            the Investigation Team. If the official who is reported
terbukti melakukan pelanggaran akan diproses dan                                                 to have committed a violation will be processed and
dikenakan sanksi sesuai dengan ketentuan yang diatur                                             subject to sanctions in accordance with the provisions
Perseroan.                                                                                       regulated by the Company.


Dalam hal dugaan pelanggaran/penyimpangan                                                        In the event that members of the Board of
dilakukan Dewan Komisaris, Dewan Pengawas Syariah,                                               Commissioners and Board of Directors commit
dan Direksi, setelah dilakukan investigasi oleh Tim                                              violations, after investigation by the Investigation
Investigasi maka laporan dugaan pelanggaran tersebut                                             Team, reports of alleged violations are submitted
diserahkan kepada aparat penegak hukum yang                                                      to law enforcement authorities such as the Police,
berwenang seperti Kepolisian, Kejaksaan, atau Komisi                                             Prosecutor’s Office, or the Corruption Eradication
Pemberantasan Korupsi (KPK) dengan memperhatikan                                                 Commission (KPK) considering the type of violation
jenis pelanggaran dan tingkat materialitasnya.                                                   and the level its materiality.




PT Pegadaian | 2023 Annual Report                                                                                                                                           667
Page 668
Tata Kelola Perusahaan
Corporate Governance




Sosialisasi WBS                                             WBS Socialization

Dalam rangka memberikan pemahaman dan kesadaran             In order to provide understanding and awareness of all
seluruh karyawan maupun pihak terkait lainnya               employees and other related parties to report all forms
untuk melaporkan segala bentuk pelanggaran guna             of violations in order to minimize the occurrence of
meminimalisir terjadinya pelanggaran-pelanggaran            other violations that may arise, the Company always
lain yang mungkin muncul, Perseroan senantiasa              conducts socialization regarding WBS both to internal
melakukan sosialisasi terkait WBS baik kepada pihak         and external parties.
internal maupun pihak eksternal.


Pada Tahun 2023, sosialisasi WBS kepada Pihak               In 2023, WBS socialization to Internal Parties will be
Internal dilaksanakan melalui berbagai media seperti        carried out through various media such as holding
pelaksanaan kompetisi Poster WBS, Video WBS,                WBS Poster competitions, WBS Videos, giving
pemberian reward kepada Pelapor, dan e-Learning,            rewards to Reporters, and e-Learning, as well as
serta sharing penggunaan WBS kepada Auditee pada            sharing the use of WBS with Auditees when Auditors
saat Auditor melaksanakan kegiatan audit. Sedangkan         carry out audit activities. Meanwhile, outreach to
sosialisasi kepada para pemangku kepentingan                external stakeholders is carried out through the
eksternal dilakukan melalui website, Laporan Tahunan,       website, Annual Report and Vendor Meetings at the
dan Vendor Meeting di Kantor Pusat maupun masing-           Head Office and each Business Unit.
masing Unit Bisnis.


Jumlah Pengaduan Tahun 2023 dan                             Number of Complaints in 2023 and their
Tindak Lanjutnya                                            Follow-up

Per Desember 2023, terdapat 88 pengaduan bersifat           As of December 2023, there were 88 complaints of
dugaan pelanggaran yang disampaikan melalui WBS,            alleged violations submitted through the WBS, of
di mana per Desember 2023 46 pengaduan telah                which as of December 2023 46 complaints had been
selesai ditindaklanjuti, 18 pengaduan dalam proses          followed up, 18 complaints were in the follow-up
tindak lanjut, dan 24 pengaduan dihentikan.                 process, and 24 complaints were terminated.


                                               Jumlah
                                                                                      Dalam Proses
                                               Laporan       Jumlah
                   Jenis Pengaduan                                        Selesai     Pemeriksaan     Dihentikan*
 No                                             Masuk     Tindak Lanjut
                    Type Complaint                                        Finished        In the       Stopped*
                                              Number of    Number of
                                                                                       Inspection
                                              Incoming      Follow-up
                                                                                         Process
                                               Reports

   1    Fraud                                    19            19            10             3              6

        Pelanggaran Etika
  2                                               -             -             -             -              -
        Ethics Violations
        Pelanggaran hukum atau peraturan
        perundang-undangan yang berlaku
  3                                              11            11            10             1              -
        Violation of applicable laws or
        regulations
        Pelanggaran atas Perjanjian Kerja
        Bersama (PKB) dan kebijakan
        Perseroan yang berlaku
  4                                              51            51            21             14            16
        Violation of the Collective Labor
        Agreement (PKB) and applicable
        Company policies
        Pelanggaran atas Code of Conduct
        atau Tata Nilai Perseroan
  5                                              6             6             4              -              2
        Violation of the Code of Conduct or
        Company Values
        Benturan kepentingan (Conflict of
        Interest)
  6                                               1             1             1             -              -
        Conflict of interest (Conflict of
        Interest)

                                                 88            88            46             18            24

 Tidak Cukup Bukti
 Insufficient Evidence



668                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 669
Sanksi bagi Pelanggar                                   Sanctions for Offenders

Untuk mendukung penerapan sistem pelaporan              To support the proper implementation of the reporting
di Perseroan dijalankan dengan baik, Perseroan          system in the Company, the Company provides
memberikan apresiasi bagi pelapor dan sanksi            appreciation for reporters and sanctions for violators
bagi pelaku pelanggaran sesuai dengan peraturan         in accordance with laws and regulations and sanctions
perundang undangan dan sanksi bagi pegawai yang         for employees who are proven to have committed
terbukti melakukan pelanggaran antara lain berupa       violations, including warnings, written warnings,
teguran, peringatan tertulis, pengunduran diri dan      resignations and layoffs. Sanctions for other parties
PHK. Sanksi bagi pihak lain yang bekerja sama dengan    who cooperate with the Company include blacklisting
Perseroan antara lain berupa blacklist dari daftar      from the list of partners.
rekanan.


Berikut disampaikan jumlah pengaduan yang               The following is the number of complaints that were
tidak ditindaklanjuti, serta jumlah pengaduan yang      not followed up, as well as the number of complaints
ditindaklanjuti serta jenis sanksi yang diberikan:      that were followed up and the types of sanctions
                                                        given:


                       Tindak Lanjut                           Jumlah                     Persentase
 No
                         Follow-up                              Total                     Percentage
      Pengaduan yang Selesai Tanpa Tindak Lanjut
  1                                                               0                            0
      Completed Complaints Without Follow-up
      Peringatan 1
  2                                                              136                         38.31
      Warning 1
      Peringatan 2
  3                                                              125                         35.21
      Warning 2
      Peringatan 3
  4                                                              50                          14.08
      Warning 3
      Pemutusan Hubungan Kerja (PHK)
  5                                                              44                          12.39
      Termination of Employment (PHK)
      Jumlah
                                                                 355                          100
      Total


Tata Kelola Unit Usaha Syariah                          Sharia Business Unit Governance

Perseroan memiliki Unit Usaha Syariah (UUS) yang        The Company has a Sharia Business Unit (UUS)
menjalankan usaha gadai berdasarkan prinsip syariah.    which operates a pawn business based on sharia
Sesuai peraturan perundang-undangan yang berlaku,       principles. In accordance with applicable laws and
Lembaga Keuangan Syari’ah harus berada di bawah         regulations, Sharia Financial Institutions must be
pengawasan Dewan Pengawas Syariah (DPS) yang            under the supervision of the Sharia Supervisory Board
bertugas untuk memastikan semua produk dan              (DPS) whose job is to ensure that all products and
operasional Pegadaian Syariah memenuhi prinsip          operations of Pegadaian Sharia comply with sharia
syari’ah. Selain DPS, organ UUS terdiri dari Direktur   principles. Apart from DPS, UUS organs consist of the
Unit Usaha Syariah dijalankan oleh Direktur Pemasaran   Director of the Sharia Business Unit and the Head of
dan Pengembangan Produk dan Kepala Unit Usaha           the Sharia Business Unit. These three organs ensure
Syariah. Ketiga organ tersebut memastikan penerapan     the application of sharia principles to the products
prinsip syariah pada produk dan layanan yang            and services offered by the Company, including in
ditawarkan Perseroan, termasuk juga dalam aktivitas     its operational activities. The UUS organs must also
operasionalnya. Organ UUS tersebut juga harus           ensure the application of GCG principles within the
memastikan penerapan prinsip governansi korporat        scope of UUS Pegadaian.
dalam lingkup UUS Pegadaian.




PT Pegadaian | 2023 Annual Report                                                                        669
Page 670
Tata Kelola Perusahaan
Corporate Governance




Dewan Pengawas Syariah                                   Sharia Supervisory Board

Sejalan dengan Undang-Undang No. 40 tahun 2007           In line with Law No. 40 of 2007 concerning Limited
tentang Perseroan Terbatas Pasal 109 ayat (1) dan ayat   Liability Companies Article 109 paragraph (1) and
(2), entitas usaha yang menjalankan kegiatan usaha       paragraph (2), business entities that carry out business
berdasarkan prinsip syariah selain mempunyai Dewan       activities based on sharia principles in addition to
Komisaris wajib mempunyai Dewan Pengawas Syariah         having a Board of Commissioners are required to
yang terdiri atas seorang ahli syariah atau lebih yang   have a Sharia Supervisory Board consisting of one
diangkat oleh RUPS atas rekomendasi Majelis Ulama        or more sharia experts appointed by the GMS on the
Indonesia.                                               recommendation Indonesian Religious Leader.


Landasan Hukum                                           Legal Foundation

Aturan khusus tentang DPS baru ada dalam lembaga         Special rules regarding the new DPS exist in banking
perbankan. Namun mengingat kebutuhan dari                institutions. However, considering the needs of sharia
lembaga keuangan syariah selain bank khususnya           financial institutions other than banks, especially
Pegadaian Syariah terhadap keberadaan DPS, maka          Pegadaian Sharia for the existence of DPS, the statutory
landasan perundang-undangan tentang keberadaan           basis regarding the existence of DPS partially refers to
DPS sebagian merujuk kepada perundang-undangan           the DPS legislation in banking institutions. The basis
DPS di lembaga perbankan. Landasan keberadaan            for the existence of DPS at Pegadaian Syariah refers
DPS di Pegadaian Syariah merujuk kepada ketentuan-       to the following provisions in legislation or other legal
ketentuan dalam perundang-undangan atau sumber           sources, namely:
hukum lain berikut ini, yaitu:
1.  Undang-Undang No. 40 Tahun 2007 tentang              1. Law No. 40 of 2007 concerning Limited Liability
    Perseroan Terbatas.                                     Companies.
2. Undang-Undang No. 19 Tahun 2003 tentang               2. Law No. 19 of 2003 concerning State Owned
    Badan Usaha Milik Negara (BUMN).                        Enterprises (SOEs).
3. Peraturan Otoritas Jasa Keuangan No. 31/POJK.         3. Financial Services Authority Regulation No. 31/
    OS/2016 Tentang Usaha Pergadaian.                       POJK. OS/2016 Concerning Pawn Businesses.
4. Keputusan DSN-MUI No. 02 tahun 2000 tentang           4. DSN-MUI Decision No. 02 of 2000 concerning
    Pedoman Rumah Tangga Dewan Syariah Nasional             Household Guidelines for the National Sharia Council
    Majelis Ulama Indonesia (DSN-MUI).                      of the Indonesian Ulema Council (DSN-MUI).


Pengangkatan dan Pemberhentian Dewan                     Appointment and Dismissal of the Sharia
Pengawas Syariah                                         Supervisory Board

Sejalan dengan Undang-Undang No. 40 tahun 2007           In line with Law No. 40 of 2007 concerning Limited
tentang Perseroan Terbatas Pasal 109 ayat (1) dan ayat   Liability Companies Article 109 paragraph (1) and
(2), entitas usaha yang menjalankan kegiatan usaha       paragraph (2), business entities that carry out business
berdasarkan prinsip syariah selain mempunyai Dewan       activities based on sharia principles in addition to
Komisaris wajib mempunyai Dewan Pengawas Syariah         having a Board of Commissioners are required to
yang terdiri atas seorang ahli syariah atau lebih yang   have a Sharia Supervisory Board consisting of one
diangkat oleh RUPS atas rekomendasi Majelis Ulama        or more sharia experts appointed by the GMS on the
Indonesia.                                               recommendation Majelis Ulama Indonesia.


Dewan Pengawas Syariah diangkat oleh RUPS                The Sharia Supervisory Board is appointed by the
atas rekomendasi Dewan Syariah Nasional (DSN)/           GMS on the recommendation of the National Sharia
Majelis Ulama Indonesia (MUI) dan dinyatakan secara      Council (DSN)/Majelis Ulama Indonesia (MUI) and
jelas dalam akta notaris. Perseroan telah mengatur       stated clearly in a notarial deed. The Company has
Persyaratan Anggota DPS yang memenuhi persyaratan        regulated the Requirements for DPS Members who
integritas, antara lain:                                 meet integrity requirements, including:


1.    Memiliki akhlak dan moral yang baik.               1. Have good character and morals.
2.    Memiliki komitmen untuk memenuhi peraturan         2. Have a commitment to comply with applicable
      perundang-undangan yang berlaku.                      laws and regulations.




670                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 671
3.  Memiliki komitmen yang tinggi terhadap                  3. Has a high commitment to the healthy development
    pengembangan operasional Perseroan yang                    of the Company’s operations.
    sehat.
4. Mampu untuk bertindak dengan itikad baik, jujur,         4. Able to act in good faith, honestly and
    dan profesional.                                           professionally.
5. Mampu bertindak untuk kepentingan Perseroan.             5. Able to act in the interests of the Company.
6. Mendahulukan kepentingan Perseroan daripada              6. Prioritize the interests of the Company over
    kepentingan pribadi.                                       personal interests.
7.  Mampu      mengambil     keputusan    berdasark.        7. Able to make decisions based on independent
    an penilaian independen dan objektif untuk                 and objective assessments for the benefit of the
    kepentingan Perseroan.                                     Company.
8. Mampu        menghindarkan        penyalahgunaan         8. Able to prevent abuse of authority to gain personal
    kewenangannya untuk mendapatkan keuntungan                 advantage that is not appropriate or cause losses
    pribadi yang tidak semestinya atau menyebabkan             to the Company.
    kerugian Perseroan.
9. Memiliki pengetahuan dan pengalaman di bidang            9. Have knowledge and experience in the field of
    syariah muamalah dan pengetahuan di bidang                  sharia muamalah and knowledge in finance in
    keuangan secara umum.                                       general.
10. Tidak pernah dinyatakan pailit atau menjadi             10. Never been declared bankrupt or served as a
    Direksi atau Komisaris yang dinyatakan bersalah             Director or Commissioner who was found guilty
    menyebabkan suatu perseroan dinyatakan pailit,              of causing a company to be declared bankrupt,
    dalam waktu 5 (lima) tahun terakhir.                        within the last 5 (five) years.


Masa Jabatan Dewan Pengawas Syariah                         Term of Office of the Sharia Supervisory
                                                            Board
Masa jabatan anggota-anggota Dewan Pengawas                 The term of office of the members of the Sharia
Syariah sebagaimana diatur melalui keputusan                Supervisory Board as stipulated through the decision
Menteri BUMN selaku RUPS, masa jabatan Dewan                of the Minister of SOEs as the GMS, the term of office
Pengawas Syariah adalah 4 (empat) tahun dengan              of the Sharia Supervisory Board is 4 (four) years
tidak mengurangi hak Rapat Umum Pemegang Saham              without prejudice to the right of the General Meeting
untuk memberhentikan sewaktu-waktu.                         of Shareholders to dismiss them at any time.


Susunan dan Dasar Pengangkatan Dewan                        Composition and Basis for Appointment
Pengawas Syariah 2023                                       of the Sharia Supervisory Board 2023

Berdasarkan Surat PT Bank Rakyat Indonesia (Persero)        Based on PT Bank Rakyat Indonesia (Persero) Tbk
Tbk No. R.60-DIR/HCB/ 02/2022 tanggal 7 Februari            Letter No. R.60-DIR/HCB/ 02/2022 dated 7 February
2022 dan mendapat persetujuan Otoritas Jasa                 2022 and received approval from the Financial
Keuangan melalui Surat IKNB Syariah Otoritas Jasa           Services Authority through the Financial Services
Keuangan No. SR-20/NB.213/2022 tanggal 22 Juni              Authority’s Sharia IKNB Letter No. SR-20/NB.213/2022
2022 jumlah DPS Perseroan berjumlah 2 (dua) orang,          dated 22 June 2022 the number of the Company’s
terdiri dari 1 (satu) orang ketua DPS dan 1 (satu) orang    DPS is 2 (two) people, consisting of 1 (one) chairman
anggota DPS, dengan demikian komposisi sebagai              of the DPS and 1 (one) member of the DPS, thus the
berikut:                                                    composition is as follows:

                             Susunan Dewan Pengawas Syariah per 31 Desember 2023
                         Composition of the Sharia Supervisory Board as of December 31, 2023
       Nama            Jabatan                      Dasar Pengangkatan                              Masa Jabatan
       Name            Position                     Basis of Appointment                            Term of Office
                                    Surat PT Bank Rakyat Indonesia (Persero) Tbk No.           07 Februari 2022- 06
                    Ketua           R.60-DIR/ HCB/ 02/2022 tanggal 7 Februari 2022             Februari 2026
 M. Cholil Nafis
                    Chairman        Letter of PT Bank Rakyat Indonesia (Persero) Tbk No.       February 7, 2022-February
                                    R.60-DIR/ HCB/ 02/2022 dated February 7, 2022              6, 2026
                                    Surat PT Bank Rakyat Indonesia (Persero) Tbk No.           07 Februari 2022- 06
 M. Asrorun Ni’am   Anggota         R.60-DIR/ HCB/ 02/2022 tanggal 7 Februari 2022             Februari 2026
 Sholeh             Member          Letter of PT Bank Rakyat Indonesia (Persero) Tbk No.       February 7, 2022-February
                                    R.60-DIR/ HCB/ 02/2022 dated February 7, 2022              6, 2026




PT Pegadaian | 2023 Annual Report                                                                                    671
Page 672
Tata Kelola Perusahaan
Corporate Governance




Profil Dewan Pengawas Syariah                                     Profile of the Sharia Supervisory Board


 M. Cholil Nafis
 Ketua Dewan Pengawas Syariah
 Chairman of the Sharia Supervisory Board
         Data Pribadi          Warga negara Indonesia | Indonesian citizen
         Personal Data         Usia 48 tahun | 48 years old

            Domisili           Jakarta Selatan, DKI Jakarta, Indonesia
           Residence           South Jakarta, DKI Jakarta, Indonesia

                               Diangkat sebagai Ketua Dewan Pengawas Syariah melalui Surat PT Bank Rakyat Indonesia
                               (Persero) Tbk No. R.60-DIR/HCB/ 02/2022 tanggal 7 Februari 2022 untuk masa jabatan hingga
                               06 Februari 202Jabatan ini merupakan periode kedua sebagai Ketua Dewan Pengawas Syariah.
      Riwayat Penunjukan
                               Appointed as Chairman of the Sharia Supervisory Board through Letter of PT Bank Rakyat
      Appointment History
                               Indonesia (Persero) Tbk No. R.60-DIR/ HCB/ 02/2022 dated 7 February 2022 for a term
                               of office until 06 February 2026. This position is the second period as Chair of the Sharia
                               Supervisory Board.

                               •   Doktor (S3) Doctor of Philosophy in Islamic Finance dari University of Malaya, Malaysia
                               •   Magister (S2) Program Master (MA) Syariah dari UIN Syarif Hidayatullah Jakarta
                               •   Sarjana (S1) Sarjana Agama (S.Ag) dari Sekolah Tinggi Agama Islam Az-Ziyadah Jakarta
                               •   Sarjana (S1) Licence (Lc) Syariah dari Ibnu Sa’ud Islamic University, Jakarta
          Pendidikan
           Education
                               •   Doctor (S3) Doctor of Philosophy in Islamic Finance from the University of Malaya, Malaysia
                               •   Masters (S2) Sharia Master (MA) Program from UIN Syarif Hidayatullah Jakarta
                               •   Bachelor (S1) Bachelor of Religion (S.Ag) from Islamic High School Az-Ziyadah Jakarta
                               •   Bachelor (S1) License (Lc) Sharia from Ibnu Sa’ud Islamic University, Jakarta

                               •   Sertifikat Kompetensi Sebagai Asesor Kompetensi
                               •   Sertifikasi Sebagai Pengawas Syariah
           Sertifikasi
          Certification
                               •   Competency Certificate as a Competency Assessor
                               •   Certification as Sharia Supervisor

                               •   Ketua Dewan Pengawas Syariah PT Pegadaian (2017-Sekarang)
                               •   Ketua MUI Bidang Dakwah dan Ukhuwah (2020-Sekarang)
                               •   Pengasuh Pesantren Cendekia Amanah (2016-Sekarang)
                               •   Dosen Pengajar di Sekolah Tinggi Al-Qur’an Al-Hikam (2011-Sekarang)
                               •   Dosen Pengajar di UIN Syarif Hidayatullah (2005-Sekarang)
                               •   Dosen Pengajar di Universitas Indonesia (2004-sekarang)
                               •   Anggota Dewan Pengawas Syariah (2013-2017)
                               •   Anggota Kelompok Kerja Pengembangan Jasa Keuangan Syariah OJK (2013-2017)
      Riwayat Profesi
  Professional Certification
                               •   Chairman of PT Pegadaian’s Sharia Supervisory Board (2017-Present)
                               •   Chairman of the MUI for Da’wah and Ukhuwah (2020-Present)
                               •   Caretaker of Amanah Scholar Islamic Boarding School (2016-Present)
                               •   Lecturer at Al-Qur’an Al-Hikam High School (2011-Present)
                               •   Lecturer at UIN Syarif Hidayatullah (2005-Present)
                               •   Lecturer at the University of Indonesia (2004-present)
                               •   Member of the Sharia Supervisory Board (2013-2017)
                               •   Member of OJK Sharia Financial Services Development Working Group (2013-2017)

                               Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris dan Direksi dan Pemegang
       Hubungan Afiliasi       Saham Pengendali.
      Affiliate Relationship   Has no affiliation with members of the Board of Commissioners and Board of Directors and
                               Controlling Shareholders.




672                                                                                    Laporan Tahunan 2023 | PT Pegadaian
Page 673
 M. Asrorun Ni’am Sholeh
 Anggota Dewan Pengawas Syariah
 Member of the Sharia Supervisory Board
       Data Pribadi           Warga negara Indonesia | Indonesian citizen
      Personal Data           Usia 47 tahun | 47 years old

         Domisili             Depok, Jawa Barat, Indonesia
        Residence             Depok, West Java, Indonesia

                              Diangkat sebagai Anggota Dewan Pengawas Syariah melalui Surat PT Bank Rakyat Indonesia
                              (Persero) Tbk No. R.60-DIR/HCB/ 02/2022 tanggal 7 Februari 2022 untuk masa jabatan hingga
                              06 Februari 2026.
   Riwayat Penunjukan
                              Appointed as Member of the Sharia Supervisory Board through Letter of PT Bank Rakyat
   Appointment History
                              Indonesia (Persero) Tbk No. R.60-DIR/ HCB/ 02/2022 dated 7 February 2022 for a term
                              of office until 06 February 2026. This position is the second period as Chair of the Sharia
                              Supervisory Board.

                              •   Doktor (S3) Kajian Islam Syariah dari UIN Jakarta
                              •   Master (S2) Kalian Islam Syariah dari IAIN Jakarta
                              •   Sarjana (S1) Licence Syariah dari Ibnu Sa’ad Islamic University
                              •   Sarjana (S1) Tarbiyah dari IAIA Jakarta
        Pendidikan
        Education
                              •   Doctor of Sharia Islam Study from UIN Jakarta
                              •   Master of Sharia Islam Study from IAIN Jakarta
                              •   Bachelor of Sharia Lisence from Ibnu Sa’ad Islamic University
                              •   Bachelor of Tarbiyah from IAIA Jakarta

                              •   Sertifikasi Dewan Pengawas Syari’ah (DPS) Level II
                              •   Sertifikasi Dewan Pengawas Syari’ah (DPS) Perbankan Syariah
        Sertifikasi
       Certification
                              •   Supervisory Board Certification Level II
                              •   Sharia Banking Supervisory Board Certification

                              •   Anggota Dewan Pengawas Syariah PT Pegadaian (2017-Sekarang)
                              •   Deputi Bidang Pengembangan Pemuda Kementerian Pemuda dan Olahraga Republik
                                  Indonesia (2015-Sekarang)
                              •   Ketua DPS PT. FWD Asuransi (2015-Sekarang)
                              •   Ketua MUI Bidang Fatwa di MUI Pusat (2020-Sekarang)
                              •   Anggota DPS Samuel Aset Manajemen (2020- Sekarang)
                              •   Sekretaris Komisi Fatwa MUI di MUI (2015-2020)
                              •   Ketua Komisi Perlindungan Anak Indonesia (2014-2017)
                              •   Ketua DPS PT Maybank Syari’ah (2010- Sekarang)
                              •   Dosen UIN Jakarta (2003-Sekarang)
                              •   Tenaga Ahli DPR-RI (2005-2009)
      Riwayat Profesi
 Professional Certification
                              •   Member of Sharia Supervisory Board of PT Pegadaian (2017-present)
                              •   Deputy of Youth Development in Ministry of Youth and Sport of Republic of Indonesia
                                  (2015-present)
                              •   Chairman of Supervisory Board of PT. FWD Asuransi (2015-present)
                              •   Chairman of Fatwa at Central MUI (2020-present)
                              •   Member of Supervisory Board of Samuel Aset Manajemen (2020-present)
                              •   Secretary of Fatwa MUI Commission (2015-2020)
                              •   Head of Indonesian Child Protection Commission (2014-2017)
                              •   Chairman of Supervisory Board of PT Maybank Syariah (2010-present)
                              •   Lecturer at UIN Jakarta (2003-present)
                              •   Expert Staff at DPR RI (2005-2009)

                              Tidak memiliki hubungan afiliasi dengan anggota Dewan Komisaris dan Direksi dan Pemegang
    Hubungan Afiliasi         Saham Pengendali.
   Affiliate Relationship     Has no affiliation with members of the Board of Commissioners and Board of Directors and
                              Controlling Shareholders.




PT Pegadaian | 2023 Annual Report                                                                                       673
Page 674
Tata Kelola Perusahaan
Corporate Governance




Pedoman, Tugas, dan Wewenang Dewan                        Guidelines, Duties, and Authorities of the
Pengawas Syariah                                          Sharia Supervisory Board

Dewan Pengawas telah memiliki pedoman kerja yang          The Supervisory Board has work guidelines stipulated
diatur dalam Keputusan Dewan Syariah Nasional             in the Decree of the National Sharia Council of the
Majelis Ulama Indonesia No. 01 Tahun 2000 tentang         Indonesian Ulema Council No. 01 of 2000 concerning
Pedoman Dasar Dewan Syariah Nasional-Majelis              Basic Guidelines for the National Sharia Council-
Ulama Indonesia (PD-DSN MUI), dengan tugas dan            Indonesian Ulema Council (PD-DSN MUI), with the
tanggung jawab sebagai berikut:                           following duties and responsibilities:
1.   Memberikan nasihat dan saran kepada Direksi          1. Provide advice and suggestions to the Board of
     serta melakukan pengawasan atas kegiatan                 Directors and supervise the Company’s activities
     Perseroan berdasarkan Prinsip Syariah sesuai             based on Sharia Principles in accordance with the
     dengan Fatwa DSN-MUI.                                    DSN-MUI Fatwa.
2. Pelaksanaan tugas pengawasan dan pemberian             2. The implementation of supervisory duties and
     nasihat serta saran yang dilakukan Dewan                 providing advice and suggestions carried out by the
     Pengawas Syariah (DPS) dilakukan terhadap:               Sharia Supervisory Board (DPS) is carried out on:
    • Produk syariah di Perseroan.                            • Sharia products in the Company.
    • Kegiatan Perseroan dalam pengelolaan Dana               • The Company’s activities in managing the
        Kebajikan Umat.                                           Community Virtue Fund.
    • Praktik pemasaran Produk Syariah yang                   • Sharia Product marketing practices carried out
        dilakukan oleh Perseroan.                                 by the Company.
3. Membina        akhlak    karyawan     pada   Outlet    3. Fostering employee morals at Outlets based on
     berdasarkan pembinaan keislaman.                         Islamic coaching.
4. Bersama Direksi dan Komisaris secara terus             4. Together with the Board of Directors and Board
     menerus mengawal dan menjaga penerapan nilai-            of Commissioners, continuously oversee and
     nilai islam dalam setiap aktivitas Produk Syariah        maintain the application of Islamic values in every
     dan Outlet.                                              activity of Sharia Products and Outlets.
5. Meminta klarifikasi dan memberi saran/nasihat          5. Ask for clarification and provide advice/advice if it
     apabila dinilai terdapat kebijakan atau tindakan         is assessed that there are policies or management
     Manajemen yang tidak sesuai dengan Prinsip               actions that are not in accordance with Sharia
     Syariah.                                                 Principles.
6. Merumuskan permasalahan-permasalahan yang              6. Formulate issues that require discussion of access
     memerlukan pembahasan akses Dewan Syariah                to the National Sharia Council (DSN).
     Nasional (DSN).
7.   Melakukan sosialisasi kepada masyarakat tentang      7. Conduct outreach to the public about Pegadaian
     Pegadaian Syariah melalui media antara lain             Sharia through the media including taklim
     majelis taklim, khotbah, pengajian maupun dialog        assemblies, sermons, recitations and dialogues
     tokoh agama dan masyarakat.                             between religious and community leaders.
8. Mengikuti fatwa-fatwa Dewan Syariah Nasional           8. Follow the fatwas of the National Sharia Council
     Majelis Ulama Indonesia (DSN-MUI) dan                   of the Indonesian Ulema Council (DSN-MUI) and
     menerapkan secara aplikatif.                            implement them in an applicative manner.
9. Melaporkan kegiatan usaha dan perkembangan             9. Report the business activities and development
     Pegadaian Syariah secara rutin kepada Dewan             of Pegadaian Sharia regularly to the National
     Syariah Nasional Majelis Ulama Indonesia (DSN-          Sharia Council of the Indonesian Ulema Council
     MUI) sekurang-kurangnya 1 (satu) kali dalam             (DSN-MUI) at least 1 (one) time in 1 (one) year and
     1 (satu) tahun dan memberikan tembusannya               provide a copy to the Company.
     kepada Perseroan.
10. Melaksanakan rapat minimal 6 (enam) kali dalam        10. Hold meetings at least 6 (six) times a year and at
     setahun dan waktu-waktu lain jika dipandang perlu.       other times if deemed necessary.
11. Mengajukan usul-usul pengembangan Produk-             11. Submit suggestions for the development of Sharia
     produk Syariah demi tercapainya kemajuan                 products in order to achieve the progress of the
     Perseroan.                                               Company.




674                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 675
Dalam menjalankan tugasnya, Dewan Pengawas             In carrying out its duties, the Company’s Sharia
Syariah Perseroan memiliki wewenang sebagai berikut:   Supervisory Board has the following authorities:
1.  Melakukan pengawasan, baik yang terkait dengan     1. Carry out supervision, both related to Products,
    Produk, Operasional, maupun kebijakan pada            Operations, and policies at Pegadaian Sharia so
    Pegadaian Syariah agar senantiasa sesuai dengan       that they are always in accordance with sharia
    prinsip syariah.                                      principles.
2. Memberikan nasehat, saran atau opini syariah        2. Provide sharia advice, suggestions or opinions to
    kepada manajemen.                                     management.
3. Memberikan teguran atau peringatan bilamana         3. Give a warning or warning when there is a deviation
    terjadi penyimpangan dari Prinsip Syariah.            from the Sharia Principles.
4. Berhak mendapatkan akses informasi dan data         4. Has the right to access information and data
    yang terkait dengan operasional Perseroan di          related to the Company’s operations in the sharia
    bidang syariah secara lengkap dan tepat waktu.        sector in a complete and timely manner.
5. Menerima laporan tertulis secara berkala yang       5. Receive periodic written reports related to the
    terkait dengan operasional Perseroan di bidang        Company’s sharia operations.
    syariah.


Aspek dan Objek Pengawasan                             Aspects and Objects of Supervision

Obyek pengawasan DPS adalah Unit Usaha Syariah         The objects of DPS supervision are Sharia Business
dan outlet (CPS dan UPS). Ruang lingkup pengawasan     Units and outlets (CPS and UPS). The scope of DPS
DPS pada masing-masing objek pengawasan sebagai        supervision for each supervisory object is as follows:
berikut:


1. Unit Usaha Syariah Pengawasan DPS di Unit           1.   Sharia Business Unit
   Usaha Syariah dilakukan terhadap aspek-aspek             DPS supervision in the Sharia Business Unit is
   pengawasan:                                              carried out on the following aspects of supervision:
   • Standard Operating Procedure (SOP) dan                 • Standard Operating Procedure (SOP) and
      Produk.                                                  Products.
   • Proses pengembangan produk baru.                       • New product development process.
   • Sumber pendanaan/pinjaman dan akad-akad                • Sources of funding/loans and contracts used.
      yang digunakan.
   • Kerja sama Perseroan dengan pihak lainnya              •   Cooperation between the Company and other
      untuk pengembangan usaha syariah.                         parties for sharia business development.
   • SOP kegiatan penerimaan pendanaan dan                  •   SOP for receiving funding and loans.
      pinjaman.
   • Dukungan manajemen dalam pengembangan                  • Management support in developing Pegadaian
      outlet Pegadaian Syariah.                               Syariah outlets.
   • Neraca Keuangan akhir tahun/bulan.                   • End of year/month financial balance.
   • Aspek lain menurut pertimbangan DPS.                 • Other aspects according to DPS considerations.
   • Proses bisnis, sistem dan prosedur, akad,            • Business processes, systems and procedures,
      ketentuan, atau hal-hal lain yang belum                 contracts, provisions, or other matters that
      didukung fatwa atau opini.                              have not been supported by a fatwa or opinion.
2. Outlet (CPS dan UPS)                                2. Outlets (CPS and UPS)
   Pengawasan DPS di outlet dilakukan terhadap            DPS supervision at outlets is carried out on the
   aspek-aspek pengawasan:                                following aspects of supervision:
   • Mekanisme operasional serta pelayanan.               • Operational mechanisms and services.
   • Kegiatan pemasaran dan unit-unit pembantu            • Marketing activities and marketing support
      pemasaran/programnya.                                   units/programs.
   • Contoh dokumen akad-akad yang digunakan.             • Examples of contract documents used.
   • Neraca Keuangan akhir tahun/bulan.                   • End of year/month financial balance.
   • Aspek lain menurut pertimbangan DPS.                 • Other aspects according to DPS considerations.




PT Pegadaian | 2023 Annual Report                                                                          675
Page 676
Tata Kelola Perusahaan
Corporate Governance




Laporan Singkat Pelaksanaan                                    Brief Report on the Implementation
Tugas dan Tanggung Jawab Dewan                                 of Duties and Responsibilities of the
Pengawas Syariah Tahun 2023                                    Sharia Supervisory Board for 2023

1.   Rapat DPS                                                 1.    DPS Meeting
     Hingga akhir Desember 2023, DPS telah                           During 2023, the Sharia Supervisory Board has
     melaksanakan rapat sebanyak 16 (enambelas) kali                 held 7 meetings with the attendance frequency as
     dengan frekuensi kehadiran sebagai berikut:                     follows:


                         Nama                               Jumlah Rapat                             Kehadiran
      No
                         Name                             Number of Meeting                          Attendance
                                                             12 (duabelas)                          12 (duabelas)
       1   Muhammad Cholil Nafis
                                                              12 (twelve)                            12 (twelve)
                                                              8 (delapan)                            8 (delapan)
       2   Muhammad Asrorun Ni’am Sholeh
                                                               8 (eight)                              8 (eight)


2. Pendapat DPS Terkait Pelaksanaan Kepatuhan                  2. DPS Opinion Regarding the implementation of
   Syariah                                                        Sharia Compliance
   Hingga akhir Desember 2023, DPS telah                          As of the end of December 2023, DPS has
   mengeluarkan pendapat sebanyak 6 (enam)                        issued opinions 6 times, namely related to the
   kali yaitu terkait pelaksanaan kepatuhan syariah               implementation of sharia compliance with a list
   dengan daftar pendapat, berdasarkan hasil notulen              of opinions, based on the results of the minutes
   rapat DPS bersama Unit Usaha Syariah, sebagai                  of DPS meetings with the Sharia Business Unit, as
   berikut:                                                       follows:


                  Tanggal                                                    Perihal
      No
                   Date                                                      Subject
           03 Februari 2023        Opini pada produk syariah yang masuk dalam rencana pengembangan produk
       1
           February 3 2023         Opinion on sharia products included in the product development plan
           03 Februari 2023        Penguatan pemahaman akad produk-produk syariah
       2
           February 3 2023         Strengthening understanding of sharia product contracts
           03 Februari 2023        Pembahasan akad produk mulia
       3
           February 3 2023         Discussion of noble product contracts
           03 Februari 2023        Pemaparan dan evaluasi penyaluran DKU
       4
           February 3 2023         Presentation and evaluation of DKU distribution
           03 Agustus 2023         Pembahasan Opini Haji Khusus
       5
           December 3 2023         Special Hajj Opinion Discussion
           16 November 2023        Opini disbursal dan open account BRI Simpedes pada Outlet Syariah
       6
           November 16 2023        BRI Simpedes disbursal and open account opinions at Sharia Outlets


3. Frekuensi dan Cara Pemberian Nasihat dan Saran              3. DPS Opinion Regarding the implementation of
   serta Pengawasan Pemenuhan Prinsip                             Sharia Compliance
   Hingga akhir Desember 2023, DPS Perseroan telah                As of the end of December 2023, the Company’s
   memberikan nasihat dan saran kepada Direktur                   DPS has provided advice and suggestions to the
   yang bertugas mengawasi kegiatan Unit Usaha                    Director in charge of supervising the activities of
   Syariah (UUS) agar sesuai dengan Prinsip Syariah:              the Sharia Business Unit (UUS) so that they comply
                                                                  with Sharia Principles:


              Aktivitas Pengawasan DPS           Mekanisme Pengawasan                  Frekuensi            Pelaksana
      No
               DPS Monitoring Activities         Supervision Mechanism                 Frequency            Executor
                                              Melakukan Audit dan
           Audit operasional dan pembinaan
                                              pembinaan langsung ke                                    KH Cholil Nafis,
           Cabang Syariah                                                        persemester
       1                                      cabang-cabang syariah                                    KH. Asrorun Ni’am
           Operational audit and                                                 per semester
                                              Conduct audits and direct                                Sholeh
           development of the Sharia Branch
                                              guidance to sharia branches




676                                                                                    Laporan Tahunan 2023 | PT Pegadaian
Page 677
4. Pengembangan Kompetensi DPS                          4. DPS Competency Development
   Anggota DPS Perseroan telah mengikuti berbagai          The Company’s DPS members have participated in
   program pelatihan, workshop, konferensi selama          various training programs, workshops, conferences
   tahun 2023, seminar antara lain:                        throughout 2023, seminars including


           Nama                 Jabatan                            Program Pengembangan
           Name                 Position                            Development Program
                                             •   Konfrensi Agama, Perdmaian, dan Masyarakat (DSN-MUI)
                                             •   Pendidikan, Kebudayaan, dan Karakter bangsa (ISMI)
                                             •   Workshop Asesment/Uji Kompetensi (BNSP)
                                             •   Managing Environmental, Social, Governance Risk and Oportunities
                                                 (OJK)
                                             •   Meningkatkan Kolaborasi Pengembangan Ekonomi Keuangan
                                                 Syariah di Era Disrupsi Ekonomi
                                             •   Sosialisasi Fatwa DSN-MUI Terbaru (DSN-MUI)
     Muhammad Cholil      Ketua DPS
     Nafis                Chairman of DPS
                                             •   Conference on Religion, Peace and Society (DSN-MUI)
                                             •   Education, Culture and National Character (ISMI)
                                             •   Competency Assessment/Test Workshop (BNSP)
                                             •   Managing Environmental, Social, Governance Risk and
                                                 Opportunities (OJK)
                                             •   Increasing Collaboration in Sharia Financial Economic Development
                                                 in the Era of Economic Disruption
                                             •   Socialization of the Latest DSN-MUI Fatwa (DSN-MUI)
                                             •   Workshop Pra_Ijtima Sanawi (annual Meeting) Dewan Pengawas
                                                 Syariah - Bidang Pembiayaan, Modal Ventura, Pergadaian dan
                                                 Inovasi Teknologi Sektor Keuangan Syariah (DSN-MUI)
                                             •   Ijtima Sanawi (annual Meeting) Dewan Pengawas Syariah -
                                                 Meningkatkan Kolaborasi Pengembangan Ekonomi Keuangan
                                                 Syariah di Era Disrupsi Ekonomi (DSN-MUI)
     Muhammad Asrorun     Anggota
     Ni’am Sholeh         Member of DPS
                                             •   Pra_Ijtima Sanawi Workshop (annual Meeting) Sharia Supervisory
                                                 Board - Financing, Venture Capital, Pawnshops and Technological
                                                 Innovation in the Sharia Financial Sector (DSN-MUI)
                                             •   Ijtima Sanawi (annual Meeting) Sharia Supervisory Board -
                                                 Increasing Collaboration in Sharia Financial Economic Development
                                                 in the Era of Economic Disruption (DSN-MUI)



Direktur Unit Usaha Syariah                             Head of Sharia Director

Direktur Unit Usaha Syariah dijalankan oleh Direktur    The Director of the Sharia Business Unit is run by the
Pemasaran dan Pengembangan Produk sebagaimana           Director of Marketing and Product Development in
Keputusan Direksi No. 553/KEP/2023 Tentang              accordance with the Decree of the Board of Directors
Pembagian Tugas dan Tanggungjawab Board of              No. 553/KEP/2023 Concerning the Distribution of
Management serta Penggantinya Apabila Berhalangan       Duties of the Board of Directors and Senior Executive
Sementara dalam Menjalankan Tugas, dengan tugas         Vice President (SEVP) and Their Replacements in
dan tanggung jawab sebagai berikut:                     the Case of Temporary Unavailability in Carrying out
                                                        Duties, with the following duties and responsibilities:
1. Mengarahkan,             mengevaluasi       dan      1. Directing, evaluating and coordinating the
   mengkoordinasikan pelaksanaan kebijakan dan              implementation of policies and strategies in the
   strategi di bidang Pemasaran dan Pengembangan            field of Marketing and Product Development, in
   Produk, dalam rangka mencapai tujuan Perseroan           order to achieve the Company’s goals in accordance
   sesuai Anggaran Dasar Perseroan;                         with the Company’s Articles of Association;
2. Mengatur tata kerja organisasi di bawahnya serta     2. Regulate the work procedures of the organization
   melakukan supervisi dan pembinaan terhadap Unit          under it as well as supervise and develop the Work
   Kerja yang terdiri dari:                                 Units which consist of:
   • Divisi Produk Gadai                                    • Pawn Products Division
   • Divisi Produk Emas                                     • Gold Products Division




PT Pegadaian | 2023 Annual Report                                                                              677
Page 678
Tata Kelola Perusahaan
Corporate Governance




         •     Unit Usaha Syariah                                       •   Sharia Business Unit
         •     Divisi Produk Mikro Fidusia                              •   Fiduciary Micro Products Division
         •     Divisi Pemasaran’                                        •   Marketing Division


Kepala Unit Usaha Syariah                                           The Director of the Sharia Business Unit

Sejalan dengan Struktur Perseroan, dalam menjalankan                In line with the Company Structure, in carrying out
kegiatan operasional UUS Perseroan, Kepala Unit                     the Company’s UUS operational activities, the UUS
Usaha Syariah memiliki tugas dan tanggung jawab                     Director is assisted by the Head of the Sharia Business
sebagai berikut:                                                    Unit with the following duties and responsibilities:
1.   Penyusunan       strategi,   kajian,   kebijakan               1. Formulation of strategies, studies, policies for
     pengembangan Produk Syariah baru maupun                            the development of new sharia products and
     improvement produk syariah eksisting sesuai                        improvement of existing sharia products according
     kebutuhan pasar dan dinamika persaingan;                           to market needs and competitive dynamics;
2. Penyusunan strategi, kajian, kebijakan operasional,              2. Formulation of strategies, studies, operational
     product branding, product marketing, serta                         policies, product branding, product marketing, as
     monitoring dan evaluasi kinerja Produk Syariah                     well as monitoring and evaluating the performance
     eksisting sesuai dinamika dan persaingan;                          of existing Sharia products according to the
                                                                        dynamics and competition;
3.           Pengelolaan operasional bisnis Syariah dan             3. Management of Sharia business operations and
             menyusun     rencana     kerja,     implementasi,          preparing work plans, implementation, monitoring
             monitoring dan evaluasi program pemasaran dan              and evaluation of marketing and sales programs
             penjualan untuk Produk Syariah sesuai dengan               for Sharia Products in accordance with market
             kebutuhan pasar dan dinamika persaingan;                   needs and competitive dynamics;
4.           Pengelolaan pengembangan sumber daya insani,           4. Manage the development of human resources,
             keuangan dan logistik sesuai prinsip Syariah;              finance and logistics according to Sharia principles;
5.           Pengelolaan   desain    program,      pelaksanaan      5. Management of program design, operational
             operasional, monitoring dan evaluasi dalam                 implementation, monitoring and evaluation in the
             pengelolaan Dana Kebajikan Umat (DKU) sesuai               management of Community Virtue Funds (DKU)
             Standar Operasional dan Prosedur (SOP) yang                in accordance with applicable Standard Operating
             berlaku.                                                   Procedures (SOP).


Laporan Pelaksanaan Kegiatan Pemasaran                              Report on the Implementation of
Unit Usaha Syariah Tahun 2023                                       Marketing Activities for Sharia Business
                                                                    Unit in 2023

                                                 Kegiatan                                               Pelaksanaan
 No
                                                 Activity                                             Implementation
                                                                                               Januari - Desember 2023
     1         Media Social Activation
                                                                                               January - December 2023
               Pegadaian Syariah Automatic Placement Native Image PT Grab Teknologi
               Indonesia Tahun 2023                                                            Maret 2023
     2
               Sharia Pegadaian Automatic Placement Native Image PT Grab Teknologi Indonesia   March 2023
               2023
               Festival KUR di Bandung                                                         Maret 2023
     3
               KUR Festival in Bandung                                                         March 2023
               Ramadhan Instagram Live                                                         April 2023
     4
               Ramadan Instagram Live                                                          April 2023
               Sponsorship Silaturahmi Ramadhan Indonesia TV 9                                 Mei 2024
     5
               Sponsorship of Indonesian TV 9 Ramadhan Gathering                               May 2023




678                                                                                     Laporan Tahunan 2023 | PT Pegadaian
Page 679
                                          Kegiatan                                               Pelaksanaan
 No
                                          Activity                                             Implementation
                                                                                       Juni - November 2023
  6    Sharia Financial Literacy Goes to Campus
                                                                                       June - November 2023
       Bulan Inklusi Keuangan (BIK) 2023 - OJK                                         Juli - Agustus 2023
  7
       Financial Inclusion Month (BIK) 2023 - OJK                                      June - August 2023
                                                                                       Agustus 2023
  8    Sponsorship Indonesia Syiar Network (ISN)
                                                                                       August 2023
       Sponsorship Rakernas Lembaga Pengembang Usaha Mikro Kecil & Menengah
       Pimpinan Pusat Muhammadiyah
  9                                                                                    Agustus 2023
       Sponsorship of the National Working Meeting, Micro, Small & Medium Enterprise
       Development Institution, Muhammadiyah Central Leadership
       Seminar Arrum Haji Langkah Mudah Menuju Baitullah                               Agustus 2023
 10
       Arrum Haji seminar easy steps to Baitullah                                      August 2023
                                                                                       Agustus - Desember 2023
  11   OOH Placement
                                                                                       August - December 2023
       Sosialisasi Inklusi Keuangan Bagi Perempuan, Pemuda dan UMKM                    Agustus 2023
  12
       Socialization of Financial Inclusion for Women, Youth and MSMEs                 August 2023
       Pegadaian Syariah Bundling Tahun 2023                                           Agustus - Desember 2023
  13
       Sharia Pawnshop Bundling in 2023                                                August - December 2023
       Halal Fair Literasi bersama SALIMAH Kemang Selatan
 14                                                                                    September 2023
       Halal Fair Literacy with SALIMAH Kemang Selatan
       Sponsorship Multaqo Ulama Pesantren Se-Madura
  15                                                                                   September 2023
       Sponsorship of Multaqo Ulama Islamic Boarding Schools throughout Madura

 16    Sponsorship Sustainable SOE & Islamic Business Forum 2023                       September 2023

       Literasi dan Edukasi Produk Pembiayaan Wisata Religi                            Oktober 2023
  17
       Literacy and Education on Religious Tourism Financing Products                  October 2023
       Pembiayaan Wisata Religi Radio Podcast                                          Oktober 2023
  18
       Financing Religious Tourism Radio Podcast                                       October 2023
                                                                                       Oktober 2023
 19    Fin Expo Event Tahun 2023
                                                                                       October 2023
       Sponsorship Hari Santri Nasional PWNU Denpasar                                  Oktober 2023
 20
       PWNU Denpasar National Santri Day Sponsorship                                   October 2023
       Transfumi Summit Tahun 2023 di Yogyakarta
  21                                                                                   November 2023
       Transfumi Summit 2023 in Yogyakarta
       Literasi Keuangan Syariah SICANTIK - OJK
 22                                                                                    November 2023
       SICANTIK Sharia Financial Literacy - OJK
       Tabligh Akbar bersama Dewan Pengawas Syariah dan Sosialisasi Inklusi Keuangan
       Syariah di Sorong
 23                                                                                    November 2023
       Tabligh Akbar together with the Sharia Supervisory Board and Socialization of
       Sharia Financial Inclusion in Sorong
       Roadshow Pemeriksaan Ibu Sehat dan Sembako Gratis                               Desember 2023 - Januari 2024
 24
       Roadshow for Healthy Maternal Examinations and Free Basic Food                  December 2023 - January 2024




PT Pegadaian | 2023 Annual Report                                                                                679
Page 680
Tata Kelola Perusahaan
Corporate Governance




Tata Kelola Hubungan Induk                             Parent Company and Subsidiaries
Perusahaan dan Anak Perusahaan                         Relationship Governance

Sejalan dengan pertumbuhan dan perkembangan            In line with the growth and development of its
bisnisnya, Pegadaian membentuk Anak Perusahaan         business, Pegadaian has formed Subsidiaries as
sebagai salah satu strategi Pegadaian untuk            one of the Pegadaian’s strategies to maintain
mempertahankan      kelangsungan (sustainability)      business sustainability and development in achieving
dan pengembangan bisnis dalam mencapai tujuan          Pegadaian’s goals.
Pegadaian.


Dalam rangka meningkatkan kontribusi Anak              In order to increase the contribution of consolidated
Perusahaan yang terkonsolidasi dalam kinerja           Subsidiaries to Pegadaian’s financial performance in
keuangan Pegadaian di masa mendatang, maka             the future, the management of Subsidiaries needs
pengelolaan Anak Perusahaan perlu diatur dalam suatu   to be regulated in a general policy that regulates
kebijakan umum yang mengatur hubungan antara           the relationship between Pegadaian as the Parent
Pegadaian sebagai Induk Perusahaan (IP) dengan         Company (IP) and Pegadaian’s Subsidiaries (AP)
Anak Perusahaan (AP) Pegadaian yang meliputi; (i)      which includes; (i) aspects of corporate governance;
aspek tata kelola perusahaan; (ii) aspek bisnis dan    (ii) business aspects and (iii) operational management
(iii) aspek pengelolaan operasional Anak Perusahaan.   aspects of Subsidiaries. This policy is stated in the
Kebijakan tersebut dituangkan dalam Peraturan          Board of Directors Regulation No. 156 of 2020
Direksi No. 156 Tahun 2020 tentang Pedoman Umum        concerning General Guidelines for Parent and
Hubungan Induk dan Anak Perusahaan. Sebagaimana        Subsidiary Relations.
telah diubah dengan Peraturan direksi No. 83 Tahun
2022.
                                                       In addition, Pegadaian also has a policy that regulates
Selain itu, Pegadaian juga telah memiliki kebijakan    the interaction between the Parent Company and
yang mengatur hubungan interaksi antara Induk          Subsidiaries as outlined in Board of Directors’
Perusahaan dan Anak Perusahaan yang dituangkan         Regulation No. 157 of 2020 concerning Guidelines for
dalam Peraturan Direksi No. 157 Tahun 2020 tentang     Interaction between Parent and Subsidiary Companies.
Pedoman Interaksi Hubungan Induk dan Anak
Perusahaan. Kebijakan-kebijakan tersebut mengatur
berbagai bentuk hubungan dan interaksi antara
Induk Perusahaan dan Anak Perusahaan, termasuk
di dalamnya mengatur mengenai pendirian dan
pembubaran Anak Perusahaan.




680                                                                      Laporan Tahunan 2023 | PT Pegadaian
Page 681
Transparansi Praktek Bad Governance                               Transparency of Bad Governance
                                                                  Practices

Sesuai dengan komitmen Perseroan untuk menerapkan                 In accordance with the Company’s commitment
GCG, berikut adalah pengungkapan tindakan yang                    to implementing GCG, the following is a disclosure
berkaitan dengan praktik Bad Corporate Governance:                of actions related to Bad Corporate Governance
                                                                  practices:


                              Transparansi Praktik Bad Corporate Governance Tahun 2021-2023
                                    2021-2023 Transparency of Bad Governance Practices

                                                                                              Tahun
                                       Praktik                                                 Year
 No
                                       Practice
                                                                                2023          2022         2021

        Aktivitas perdagangan orang dalam (insider trading) yang
        melibatkan direksi/komisaris, manajemen dan karyawan
  1                                                                               X            X            X
        Insider trading activities involving directors/commissioners,
        management and employees
        Ketidakpatuhan dalam pengungkapan pemenuhan kewajiban
        perpajakan termasuk putusan bersalah dari pengadilan pajak
        tertinggi terkait masalah perpajakan apapun
  2                                                                               X            X            X
        Non-compliance in disclosing the fulfillment of tax obligations
        including a guilty verdict from the highest tax court regarding any
        tax issue
        Ketidaksesuaian penyajian Laporan Tahunan dan Laporan Keuangan
        dengan peraturan yang berlaku dan SAK
  3                                                                               X            X            X
        Inconsistency in the presentation of the Annual Report and Financial
        Reports with applicable regulations and SAK
        Kasus ketidakpatuhan terhadap hukum, aturan dan peraturan yang
        berkaitan dengan transaksi pihak berelasi yang signifikan atau
  4     material                                                                  X            X            X
        Cases of non-compliance with laws, rules and regulations relating to
        significant or material related party transactions
        Tidak terdapat pengungkapan segmen operasi pada Laporan
  5     Keuangan                                                                  X            X            X
        There is no disclosure of operating segments in the Financial Report
        Pelanggaran hukum apa pun yang berkaitan dengan masalah
        perburuhan/ketenagakerjaan/konsumen/kepailitan/komersial/
  6     persaingan atau lingkungan                                                X            X            X
        Violation of any law relating to labor/employment/consumer/
        bankruptcy/commercial/competition or environmental matters
        Sanksi dari regulator karena tidak membuat pengumuman dalam
        jangka waktu yang ditentukan untuk peristiwa penting
  7                                                                               X            X            X
        Sanctions from regulators for not making announcements within the
        timeframe specified for important events
        Bukti bahwa perusahaan tidak mematuhi aturan dan peraturan
        pencatatan apa pun selama setahun terakhir selain dari aturan
  8     pengungkapan                                                              X            X            X
        Evidence that the company did not comply with any listing rules and
        regulations during the past year other than disclosure rules

 V = ada X = tidak ada




PT Pegadaian | 2023 Annual Report                                                                                 681
Page 682
07
Laporan Tanggung Jawab Sosial & Lingkungan (TJSL)
Corporate Social Responsibility (CSR)




      Tanggung Jawab
      Sosial Lingkungan
      Perusahaan
      Corporate Social Responsibility
682                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 683
                                    07



PT Pegadaian | 2023 Annual Report    683
Page 684
Laporan Tanggung Jawab Sosial & Lingkungan (TJSL)
Corporate Social Responsibility (CSR)




Tata Kelola Tanggung Jawab
Sosial Perusahaan
Governance of Corporate Social Responsibility




684                                                 Laporan Tahunan 2023 | PT Pegadaian
Page 685
Pegadaian selaku anggota Holding BUMN Ultra Mikro       Pegadaian as member of the Ultra Micro BUMN Holding
senantiasa memastikan seluruh kegiatan usahanya         always ensures that all its business activities can have
dapat memberikan dampak positif bagi para pemangku      positive impact on stakeholders and develop business
kepentingan dan mengembangkan bisnis sesuai             in accordance with sustainable principles. Therefore,
dengan berpegang prinsip-prinsip berkelanjutan.         the Company is committed to implementing the Social
Untuk itu, Perseroan berkomitmen untuk menjalankan      and Environmental Responsibility (TJSL) program to
program Tanggung Jawab Sosial dan Lingkungan            support the sustainable development.
(TJSL) guna mendukung pembangunan berkelanjutan.


Kegiatan TJSL yang dijalankan oleh Pegadaian            TJSL activities of Pegadaian are manifestation of the
merupakan wujud kepedulian Perseroan terhadap           Company’s concern for the environment, respect for
lingkungan, penghormatan terhadap hak asasi manusia,    human rights, obligation to provide a comfortable
kewajiban untuk menyediakan tempat yang nyaman          place and good working relationships with employees,
dan hubungan kerja yang baik dengan karyawan,           prioritize maintaining occupational health and safety,
mengutamakan terjaganya kesehatan dan keselamatan       and play a role in developing the local economy and
kerja, serta ikut berperan dalam mengembangkan          community. Through the TJSL program, the Company
ekonomi dan komunitas lokal. Melalui program TJSL,      continues to support community development and
Perseroan senantiasa mendukung perkembangan             sustainable environmentally-oriented development
masyarakat     dan    pembangunan         berwawasan    that touches 3 (three) aspects: economic, social, and
lingkungan berkelanjutan yang menyentuh 3 (tiga)        environmental in a consistent and sustainable manner.
aspek, yaitu ekonomi, sosial, serta lingkungan secara
konsisten dan berkesinambungan.


Pegadaian yang merupakan anggota Holding BUMN           Pegadaian, which is a member of the Ultra Micro
Ultra Mikro berkomitmen untuk memenuhi peraturan        BUMN Holding, is committed to comply with
yang berlaku, termasuk Undang-Undang No. 19 Tahun       applicable regulations, including Law No. 19 of 2003
2003 tentang Badan Usaha Milik Negara (BUMN) yang       concerning State-Owned Enterprises (BUMN) which
mengatur kewajiban perusahaan untuk melakukan           regulates the obligations of companies to set and use
penyisihan dan penggunaan laba untuk mendorong          profits to encourage community economic activities
kegiatan dan pertumbuhan ekonomi kerakyatan dan         and growth and create an equitable development
menciptakan pemerataan pembangunan melalui              through    expanding     employment    opportunities,
perluasan lapangan kerja, kesempatan berusaha           business opportunities and community empowerment.
dan pemberdayaan masyarakat. Untuk itu, dengan          For this reason, guided by the Regulation of the
berpedoman pada Peraturan Menteri BUMN Nomor            Minister of BUMN No. PER-1/MBU/3/2023 concerning
PER-1/MBU/3/2023 tentang Penugasan Khusus dan           Special Assignment and Social and Environmental
Program Tanggung Jawab Sosial dan Lingkungan            Responsibility Program for State-Owned Enterprises,
Badan Usaha Milik Negara, Perseroan berkomitmen         the Company is committed to fulfilling these
untuk memenuhi kewajiban tersebut.                      obligations.


Aturan-aturan tersebut mengatur bahwa program           These regulations stipulate that the TJSL program is
TJSL dilakukan secara sistematis dan terpadu            carried out systematically and in an integrated manner
untuk menjamin pelaksanaan dan pencapaian               to ensure successful implementation and achievement
keberhasilan program TJSL sesuai dengan prioritas       of the TJSL program in accordance with the priorities
dan/atau pencapaian dari tujuan program TJSL yang       and/or achievement of the TJSL program objectives
berpedoman pada rencana kerja. Peraturan ini juga       which are guided by the work plan. This regulation also
menyebutkan dalam pelaksanaan TJSL dapat dilakukan      states that the implementation of TJSL can be carried
dalam bentuk pembiayaan Program Pendanaan Usaha         out in the form of financing for the Micro and Small
Mikro dan Usaha Kecil (PUMK) dan bantuan Program        Business Funding Program (PUMK) and assistance
Non-PUMK dengan tahapan meliputi perencanaan,           for the Non-PUMK Program with stages including
pelaksanaan, pengawasan dan pelaporan.                  planning, implementation, supervision and reporting.




PT Pegadaian | 2023 Annual Report                                                                          685
Page 686
Laporan Tanggung Jawab Sosial & Lingkungan (TJSL)
Corporate Social Responsibility (CSR)




Prinsip dan Landasan Hukum TJSL                            Legal Principles and Foundations of
di Perusahaan                                              TJSL in the Company

Prinsip TJSL                                               TJSL Principles

Kementerian BUMN mendorong seluruh perusahaan              The Ministry of BUMN encourages all companies to
di bawahnya untuk memberikan kontribusi positif            make positive contributions to society through 3
bagi masyarakat melalui 3 (tiga) bidang prioritas,         (three) priority areas, namely education, environment,
yaitu pendidikan, lingkungan, serta Pendanaan              and Micro and Small Business Funding (PUMK). The
Usaha Mikro dan Usaha Kecil (PUMK). Program TJSL           BUMN TJSL program is carried out systematically and
BUMN dilakukan secara sistematis dan terpadu untuk         in an integrated manner to ensure implementation,
menjamin pelaksanaan, pencapaian keberhasilan, dan         successful achievement and management of the
pengelolaan dampak program TJSL sesuai dengan              impact of the TJSL program in accordance with
prioritas dan/atau pencapaian atas tujuan kegiatan         priorities and/or achievement of activity objectives
dengan berpedoman pada rencana kerja. Program              guided by the work plan. The BUMN TJSL program has
TJSL BUMN memiliki 4 (empat) pilar utama dengan 17         4 (four) main pillars with 17 (seventeen) Sustainable
(tujuh belas) poin Tujuan Pembangunan Berkelanjutan        Development Goals (TPB) points:
(TPB), yaitu:
1. Sosial                                                  1. Social
    Tercapainya pemenuhan hak dasar manusia                   Achieving quality fulfillment of basic human
    yang berkualitas secara adil dan setara untuk             rights fairly and equally to improve welfare for
    meningkatkan      kesejahteraan      bagi    seluruh      the community. The Social Pillar includes the
    masyarakat. Pilar Sosial meliputi tujuan:                 objectives:
    a. Mengentaskan Kemiskinan (TPB 1);                       a. End Poverty (SDG 1);
    b. Mengakhiri Kelaparan (TPB 2);                          b. End Hunger (SDG 2);
    c. Kehidupan Sehat dan Sejahtera (TPB 3);                 c. Good Health and Well-being (SDG 3);
    d. Pendidikan Berkualitas (TPB 4);                        d. Quality Education (SDG 4);
    e. Kesetaraan Gender (TPB 5).                             e. Gender Equality (SDG 5).
2. Lingkungan                                              2. Environment
    Pengelolaan sumber daya alam dan lingkungan               Sustainable management of natural resources
    yang berkelanjutan sebagai penyangga seluruh              and environment as foundation of life. The
    kehidupan. Pilar Lingkungan meliputi tujuan:              Environmental Pillar includes the objectives:
    a. Penyediaan Air Bersih dan Sanitasi Layak (TPB 6);      a. Clean Water and Sanitation (SDG 6);
    b. Pembangunan Kota dan Pemukiman yang                    b. Development of Sustainable Cities and
        Layak (TPB 11);                                           Communities (SDG 11);
    c. Proses     Konsumsi      dan     Produksi   yang       c. Responsible Consumption and Production
        Bertanggungjawab (TPB 12);                                Process (SDG 12);
    d. Penanganan Perubahan Iklim (TPB 13);                   d. Combat Climate Change (SDG 13);
    e. Menjaga Ekosistem Lautan (TPB 14);                     e. Maintain the Life Below Water (SDG 14);
    f. Menjaga Ekosistem Daratan (TPB 15).                    f. Maintain the Life on Land (SDG 15).
3. Ekonomi                                                 3. Economic
    Tercapainya pertumbuhan ekonomi berkualitas               Achieving quality economic growth through
    melalui keberlanjutan peluang kerja dan usaha,            sustainable     employment        and     business
    inovasi, industri inklusif, infrastruktur memadai,        opportunities, innovation, inclusive industry,
    energi bersih yang terjangkau dan didukung                adequate infrastructure, affordable clean energy
    kemitraan. Pilar Ekonomi meliputi tujuan:                 and supported by partnership. The Economic Pillar
    a. Penggunaan Energi Bersih dan Terjangkau                includes the objectives:
        (TPB 7);                                              a. Use Clean and Affordable Energy (SDG 7);
    b. Pekerjaan Layak dan Pertumbuhan Ekonomi                b. Decent Work and Economic Growth (SDG 8);
        (TPB 8);                                              c. Industry, Economy and Infrastructure (SDG 9);
    c. Industri, Ekonomi dan Infrastruktur (TPB 9);           d. Reduce Inequalities (SDG 10);
    d. Mengurangi Kesenjangan (TPB 10);                       e. Partnerships for the Goals (SDG 17).
    e. Melakukan Kemitraan untuk Mencapai Tujuan
        (TPB 17).




686                                                                          Laporan Tahunan 2023 | PT Pegadaian
Page 687
4. Hukum dan Tata Kelola                                   4. Law and Governance
   Terwujudnya kepastian hukum dan tata kelola yang           The realization of legal certainty as well as effective,
   efektif, transparan, akuntabel dan partisipatif untuk      transparent,    accountable      and    participatory
   menciptakan stabilitas keamanan dan mencapai               governance to create safety stability and achieve
   negara berdasarkan hukum. Pilar Hukum dan Tata             law state. The Law and Governance pillar includes
   Kelola meliputi tujuan Perdamaian, Keadilan dan            the goals of Peace, Justice and Strong Institutions
   Kelembagaan yang Tangguh (TPB 16).                         (SDG 16).


Di samping itu, Pegadaian termasuk dalam klaster jasa      In addition, Pegadaian is included in the financial
keuangan berdasarkan hasil pemetaan dari Kementerian       services cluster based on mapping results from the
BUMN yang tercantum pada Surat Edaran dari Deputi          Ministry of BUMN as stated in the Circular Letter
Bidang SDM, Teknologi dan Informasi No. S-348/             from the Deputy for Human Resources, Technology
MBU/DSI/11/2020 tanggal 18 November 2020 tentang           and Information No. S-348/MBU/DSI/11/2020 dated
Penyusunan Program TJSL BUMN Tahun 2021. Prioritas         November 18, 2020 concerning the Arrangement of the
program pencapaian TPB yang harus disinergikan oleh        TJSL Program of BUMN of 2021. The priority program
Perseroan dengan Program Creating Shared Value             for SDGs achievement which must be synergized by
(CSV) dan TJSL terdiri dari 5 (lima) target, yaitu:        the Company with the Creating Shared Value (CSV)
                                                           and TJSL Program consists of 5 (five) targets:
1. TPB 4 Pendidikan Berkualitas;                           1. SDG 4 Quality Education;
2. TPB 8 Pekerjaan Layak dan Pertumbuhan Ekonomi;          2. SDG 8 Decent Work and Economic Growth;
3. TPB 10 Mengurangi Kesenjangan;                          3. SDG 10 Reduce Inequalities;
4. TPB 11 Pembangunan Kota dan Pemukiman yang              4. SDG 11 Development of Sustainable Cities and
   Layak;                                                      Communities;
5. TPB 16 Perdamaian, Keadilan dan Kelembagaan             5. SDG 16 Peace, Justice and Strong Institutions.
   yang Tangguh.


Landasan Hukum                                             Legal Foundations

1. Landasan Hukum dalam menjalankan Program                1.   The legal foundations for the implementation of
   Kemitraan BUMN dengan Usaha Kecil dan Program                BUMN Partnership Program with Small Businesses
   Bina Lingkungan adalah:                                      and the Environmental Development Program are:
2. UU No. 40/2007 tanggal 16 Agustus 2007 tentang          2.   Law No. 40/2007 dated August 16, 2007
   Perseroan Terbatas;                                          concerning Limited Liability Companies;
3. UU No. 19/2003 tanggal 19 Juni 2003 tentang             3.   Law No. 19/2003 dated June 19, 2003 concerning
   Badan Usaha Milik Negara;                                    State-Owned Enterprises;
4. PP No. 47/2012 tentang Tanggung Jawab Sosial            4.   PP     No.    47/2012    concerning   Social    and
   dan Lingkungan (TJSL) Perseroan Terbatas;                    Environmental Responsibility (TJSL) of Limited
                                                                Liability Companies;
5. Surat Edaran Menteri Negara BUMN RI No. SE-             5.   Circular Letter of the Minister of State for State-
   02/MBU/Wk/2012 tanggal 23 Februari 2012                      Owned Enterprises of the Republic of Indonesia
   tentang Penetapan Pedoman Akuntansi Program                  No. SE-02/MBU/Wk/2012 dated February 23, 2012
   Kemitraan dan Bina Lingkungan (TJSL);                        concerning Stipulation of Accounting Guidelines
                                                                for Partnership and Environmental Development
                                                                Programs (TJSL);
6. Peraturan Direksi Nomor 17 Tahun 2016 Tentang S         6.   Regulation of the Board of Directors No. 17 of 2016
   Standard Operating Procedure (SOP) Pelaksanaan               concerning Standard Operating Procedures (SOP)
   Program Dana Kepedulian Sosial (DKS);                        for Implementing the Social Care Fund (DKS)
                                                                Program;
7. Peraturan Otoritas Jasa Keuangan (POJK) 51              7.   Regulation of the Financial Services Authority
   Tahun 2017 mengenai penerapan keuangan                       (POJK) 51 of 2017 concerning the implementation
   berkelanjutan bagi lembaga jasa keuangan, emiten             of sustainable finance for financial service
   dan perusahaan publik                                        institutions, issuers and public companies
8. Perpres No. 59/2017 tentang Pelaksanaan                 8.   Presidential Decree No. 59/2017 concerning
   Pencapaian Tujuan Pembangunan Berkelanjutan;                 Implementation of the Achievement of Sustainable
                                                                Development Goals;




PT Pegadaian | 2023 Annual Report                                                                                687
Page 688
Laporan Tanggung Jawab Sosial & Lingkungan (TJSL)
Corporate Social Responsibility (CSR)




9. Peraturan Direksi Nomor 31/DIR II/2018 tentang       9. Regulation of the Board of Directors No. 31/DIR
   Standard Operating Procedure (SOP) Pelaksanaan           II/2018 concerning Standard Operating Procedures
   Program Kemitraan dan Bina Lingkungan (TJSL);            (SOP) for Implementing the Partnership and
                                                            Environmental Development Program (TJSL);
10. Peraturan Direksi Nomor 35 /DIR-II/2018 Tentang     10. Regulation of the Board of Directors No. 35 /DIR-
    Perubahan Atas Peraturan Direksi Nomor 17 Tahun         II/2018 concerning Amendment to the Regulation
    2016 Tentang Standard Operating Procedure               of the Board of Directors No. 17 of 2016 concerning
    (SOP) Dana Kepedulian Sosial;                           Standard Operating Procedures (SOP) for Social
                                                            Care Funds;
11. Peraturan Menteri Perencanaan Pembangunan           11. Regulation of the Minister of National Development
    Nasional Nomor 7 tahun 2018 tentang Koordinasi,         Planning No. 7 of 2018 concerning Coordination,
    Perencanaan, Pemantauan, Evaluasi, dan Pelaporan        Planning, Monitoring, Evaluation and Reporting on
    Pelaksanaan Tujuan Pembangunan Berkelanjutan            the Implementation of Sustainable Development
    (TPB);                                                  Goals (TPB);
12. Surat Edaran Menteri Badan Usaha Milik Negara       12. Circular Letter of the Minister of State-Owned
    No. SE-5/MBU/DSI/03/2020 tanggal 17 Maret               Enterprises No. SE-5/MBU/DSI/03/2020 dated
    2020 tentang Penanggulangan Penyebaran                  March 17, 2020 on the Combating the Spread of
    Coronavirus Disease 2019 (COVID-19) Melalui             Coronavirus Disease 2019 (COVID-19) Through
    Kegiatan Tanggung Jawab Sosial dan Lingkungan;          Social and Environmental Responsibility Activities;
13. Peraturan Direksi Nomor 81 Tahun 2020 tentang       13. Regulation of the Board of Directors No. 81 of 2020
    Perubahan Atas Peraturan Direksi Nomor 31/DIR           on the Amendment to Regulation of the Board of
    II/2018 Tentang Standard Operating Procedure            Directors No. 31/DIR II/2018 concerning Standard
    (SOP) Pelaksanaan Program Kemitraan dan Bina            Operating Procedures (SOP) for Implementing
    Lingkungan (TJSL);                                      the Partnership and Environmental Development
                                                            Program (TJSL);
14. Peraturan Direksi Nomor 104 Tahun 2021 Tentang      14. Regulation of the Board of Directors No. 104 of 2021
    Struktur Organisasi Korporasi;                          concerning Corporate Organizational Structure;
15. Permen BUMN Negara No. PER-05/MBU/04/2021           15. Regulation of the Ministry of BUMN No. PER-
    Tentang Program Tanggung Jawab Sosial dan               05/MBU/04/2021        concerning      Social     and
    Lingkungan Badan Usaha Milik Negara;                    Environmental Responsibility Programs for State-
                                                            Owned Enterprises;
16. Surat Menteri Badan Usaha Milik Negara No. S-721/   16. Letter of the Minister of State-Owned Enterprises
    MBU/11/2022 Tanggal 10 November 2022 Tentang            No. S-721/MBU/11/2022 dated November 10,
    Kerja Sama Program Pendanaan Usaha Mikro dan            2022 on the Cooperation in Micro and Small
    Usaha Kecil (“Kerjasama Program PUMK”).                 Business Funding Programs (“PUMK Program
                                                            Cooperation”).
17. Peraturan Menteri Badan Usaha Milik Negara          17. Regulation of the Minister of State-Owned
    Republik Indonesia Nomor PER-06/MBU/09/2022             Enterprises of the Republic of Indonesia No.
    Tentang Program Tanggung Jawab Sosial dan               PER-06/MBU/09/2022 concerning Social and
    Lingkungan Badan Usaha Milik Negara;                    Environmental Responsibility Programs for State-
                                                            Owned Enterprises;
18. Peraturan Presiden No. 111 Tahun 2022 Tentang       18. Presidential Regulation No. 111 of 2022 on the
    Pelaksanaan Pencapaian Tujuan Pembangunan               Implementation of the Achievement of Sustainable
    Berkelanjutan;                                          Development Goals;
19. Surat Menteri BUMN nomor S-683/MBU/10/2022          19. Decree of the Minister of BUMN No. S-683/
    tanggal 24 oktober 2022 perihal aspirasi pemegang       MBU/10/2022 dated October 24, 2022 on the
    saham/pemilik modal untuk penyusunan rencana            aspirations of shareholders/capital owners for
    kerja dan anggaran perusahaan tahun 2023;               the preparation of the company’s work plan and
                                                            budget for 2023;
20. Peraturan Menteri BUMN RI No. PER-1/MBU/3/2023      20. Regulation of the Minister of BUMN RI No. PER-
    tanggal 3 Maret 2023 tentang Penugasan Khusus           1/MBU/3/2023 dated March 3, 2023 on Special
    dan Program Tanggung Jawab Lingkungan dan               Assignment and Environmental and Social
    Sosial BUMN                                             Responsibility Program for BUMN
21. Peraturan Direksi Nomor 43 Tahun 2023 Tentang       21. Regulation of the Board of Directors No. 43 of
    SOTK Divisi TJSL;                                       2023 concerning SOTK for the TJSL Division;




688                                                                        Laporan Tahunan 2023 | PT Pegadaian
Page 689
22. Surat Deputi Bidang SDM, Teknologi dan Informasi                                 22. Letter from the Deputy for Human Resources,
    nomor    S-125/DSI.MBU/11/2022     tanggal    15                                     Technology and Information No. S-125/DSI.
    November 2022 perihal Key Performance Indicator                                      MBU/11/2022 dated November 15, 2022 concerning
    Program TJSL BUMN tahun 2023; dan                                                    Key Performance Indicators for the 2023 TJSL
                                                                                         Program of BUMN; and
23. Guidance ISO 26000 dan Metadata IndikatorSDGs                                    23. ISO 26000 Guidance and SDGs Indicator Metadata



Struktur Organisasi TJSL Perusahaan                                                  Organizational Structure of TJSL in
                                                                                     the Company

Pegadaian memberikan tanggung jawab kepada                                           Pegadaian gives responsibility to the Social and
Divisi Tanggung Jawab Sosial dan Lingkungan dalam                                    Environmental Responsibility Division in conducting
melaksanakan seluruh kegiatan TJSL, meliputi aspek                                   all TJSL activities, including economic, environmental
ekonomi, lingkungan, dan sosial. Divisi TJSL selaku                                  and social aspects. The TJSL Division as management
pengelola program TJSL melaksanakan tugasnya                                         of the TJSL program carries its duties and responsible
dan bertanggung jawab kepada Direksi melalui                                         to the Board of Directors through the Director of
Direktur Jaringan, Operasi dan Penjualan. Sementara,                                 Network, Operations and Sales. Meanwhile, TJSL
pengelolaan TJSL di kantor pusat dilaksanakan oleh                                   management at the head office is carried out by the
Divisi Kemitraan dan Bina Lingkungan, sedangkan di                                   Partnership and Community Development Division,
Kantor Wilayah dilakukan oleh Kepala Bagian TJSL.                                    while at Regional Offices it is conducted by the Head
                                                                                     of the TJSL Section.


Struktur organisasi TJSL Pegadaian berdasarkan                                       Pegadaian’s TJSL organizational structure is based on
Peraturan Direksi No. 104 Tahun 2021 tentang Struktur                                the Regulation of the Board of Directors No. 104 of
Organisasi Korporat adalah sebagai berikut:                                          2021 concerning Corporate Organizational Structure
                                                                                     is as follows:


                                                                         Direktur
                                                                         Directors

                                                              Jaringan, Operasi & Penjualan
                                                              Network, Operations and Sales




        Kepala Divisi                                 Kepala Divisi                       Kepala Divisi            Kepala Divisi
        Division Head                                 Division Head                       Division Head            Division Head




     Jaringan Operasional                   Corporate Social Responsibility               Penjualan       Hubungan Kelembagaan                   Pemimpin Wilayah
     Operational Network                                                                    Sales           Institutional Relation                Regional Leader




                                                                                                                                     Deputi
                        Kepala Departemen        Kepala Departemen            Kepala Departemen           Deputi Bisnis
                                                                                                                                   Operasional
                        Program Pandanaan              Program                    Komunikasi &              Business
                                                                                                                                   Operational            Kepala Departemen
                               UMK                 Pengembangan                      Literasi                Deputy
                                                                                                                                     Deputy                Business Support
                          Head of the MSE            & Pelibatan                   Head of the
                                                     Masyarakat                                                                                            Head of Business
                          Funding Program                                     Communication and                                                           Support Department
                            Department           Head of Community            Literacy Department
                                                    Development
                                                   and Engagement
                                                 Program Department
                                                                                                                                                          Kepala Bagian CSR
                                                                                                                                                        Head of CSR Department




PT Pegadaian | 2023 Annual Report                                                                                                                           689
Page 690
Laporan Tanggung Jawab Sosial & Lingkungan (TJSL)
Corporate Social Responsibility (CSR)




Komitmen Pegadaian Terhadap TJSL                          Pegadaian’s Commitment to TJSL

Prinsip dan Pilar TJSL                                    TJSL Principles and Pillars

1.   Program TJSL dilaksanakan dengan menerapkan          1.   The TJSL program is implemented by applying the
     prinsip:                                                  principles:
     a. Terintegrasi, berdasarkan analisa resiko dan           a. a. Integrated, based on risk analysis and business
         proses bisnis yang memiliki keterkaitan dengan            processes that are linked to stakeholders;
         pemangku kepentingan;                                 b. b. Directional, having clear direction to achieve
     b. Terarah, yaitu memiliki arah yang jelas untuk              company goals;
         mencapai tujuan perusahaan;                           c. c. Measurable impact, having contribution
     c. Terukur dampaknya, yaitu memiliki kontribusi               and providing benefits that produce change
         dan memberikan manfaat yang menghasilkan                  or added value for stakeholders and the
         perubahan atau nilai tambah bagi pemangku                 company;and
         kepentingan dan perusahaan; dan                       d. d. Accountability, being able to be held
     d. Akuntabilitas,           yaitu            dapat            accountable so as to avoid potential abuse and
         dipertanggungjawabkan                 sehingga            irregularities
         menjauhkan dari potensi penyalahgunaan dan
         penyimpangan


2. Program TJSL BUMN dilaksanakan berdasarkan             2. The TJSL program of BUMN is implemented based
   pilar utama:                                              on the main pillars:
   a. Sosial, untuk tercapainya pemenuhan hak                a. Social, to achieve quality fulfillment of basic
       dasar manusia yang berkualitas secara adil dan           human rights in a fair and equal manner to
       setara untuk meningkatkan kesejahteraan bagi             improve welfare for the entire community;
       seluruh masyarakat;
   b. Lingkungan, untuk pengelolaan sumberdaya                 b. Environment, for sustainable management of
       alam dan lingkungan yang berkelanjutan                     natural resources and the environment as a
       sebagai penyangga seluruh kehidupan;                       support for all life;
   c. Ekonomi, untuk tercapainya pertumbuhan                   c. Economy, to achieve quality economic growth
       ekonomi berkualitas melalui keberlanjutan                  through sustainable employment and business
       peluang kerja dan usaha, inovasi, industry                 opportunities, innovation, inclusive industry,
       inklusi, infrastruktur memahami, energi bersih             understanding infrastructure, affordable clean
       yang terjangkau dan didukung kemitraan; dan                energy and supported by partnerships; and
   d. Hukum dan tata kelola, untuk terwujudnya                 d. Law and governance, to realize effective,
       hukum dan tata kelola yang efektif, transparan,            transparent, accountable and participatory law
       akuntabel, dan partisipatif untuk menciptakan              and governance to create security stability and
       stabilitas keamanan dan mencapai negara                    achieve a law state.
       berdasarkan hukum
   e. Program TJSL dilakukan secara sistematis dan             e. The TJSL program is conducted systematically
       terpadu untuk menjamin pelaksanaan dan                     and in an integrated manner to ensure the
       pencapaian keberhasilan program TJSL sesuai                successful implementation and achievement
       dengan prioritas dan/atau pencapaian dari                  of the TJSL program in accordance with the
       tujuan program TJSL yang berpedoman pada                   priorities and/or achievement of the TJSL
       rencana kerja.                                             program objectives which are guided by the
                                                                  work plan.




690                                                                           Laporan Tahunan 2023 | PT Pegadaian
Page 691
Realisasi Dana dan Kegiatan TJSL                        Realization of TJSL Funds and
Tahun 2023                                              Activities in 2023

RKA Program TJSL Tahun 2023                             RKA of the TJSL Program in 2023

Pegadaian menyusun dan melaksanakan program             Pegadaian arranges and implements the TJSL
TJSL secara komprehensif, mulai dari perencanaan,       program comprehensively, starting from planning,
pelaksanaan, pengawasan hingga evaluasi. Pada           implementation, supervision to evaluation. In the
tahap   awal,   Perseroan   membuat     pemetaan        initial stage, the Company made a mapping of the
mengenai dampak sosial, ekonomi, dan lingkungan         social, economic and environmental impacts of the
atas kegiatan operasi dan bisnis yang dilakukan,        operations and business activities, then outlined it
kemudian dituangkan dalam rencana kebutuhan nyata       in a plan for the concrete needs of stakeholders by
pemangku kepentingan dengan mempertimbangkan            considering the Company’s capabilities.
kemampuan Perseroan.


Dari aspek ekonomi, Perseroan bertanggung jawab         From economic aspect, the Company is responsible
untuk memastikan kinerja ekonomi yang berkelanjutan,    for ensuring sustainable economic performance,
bersih dari praktik korupsi, serta memiliki manfaat     clean from corrupt practices, and providing benefits
bagi para pemangku kepentingan. Pada aspek              for stakeholders. In the environmental aspect,
lingkungan, Perseroan senantiasa mengkaji risiko        the Company always assesses risks related to the
terkait lingkungan hidup guna menentukan risiko         environment to determine environmental risks arising
lingkungan yang ditimbulkan dari kegiatan operasional   from operational activities and their control measures.
serta langkah pengendaliannya. Sementara pada           Meanwhile, on the social aspect, the Company’s
aspek sosial, perhatian Perseroan tidak hanya pada      attention is not only on internal stakeholders, but
pemangku kepentingan internal, melainkan juga           external as well.
eksternal.


Untuk merealisasikan Program TJSL, Perseroan telah      To realize the TJSL Program, the Company has
menyusun anggaran biaya program TJSL tahun              compiled a budget for 2023 of Rp167,227,000,000,- or
2023 sebesar Rp167.227.000.000,- atau 114,72% dari      114.72% of the 2022 prognosis. Details of the RKA for
prognosa tahun 2022. Adapun rincian RKA program         TJSL program of Pegadaian are as follows:
TJSL Pegadaian adalah sebagai berikut:
   1. Program TJSL non PUMK yang dijalankan di          1.   Non-PUMK TJSL program implemented in the
      unit Pelibatan dan Pengembangan Masyarakat/            Community    Involvement   and     Development
      Community Involvement and Development                  (CID) unit amounting to Rp126,227,000,000,-
      (CID) sebesar Rp126.227.000.000,- yang                 which comes from the budget calculated as PT
      bersumber dari anggaran yang diperhitungkan            Pegadaian’s costs in the company’s 2023 RKA
      sebagai biaya PT Pegadaian pada laporan                report of Rp31,280,000 ,000,- or 131.70% of the
      RKA     perusahaan    tahun   2023    sebesar          2022 prognosis and taken from the Social Care
      Rp31.280.000.000,-      atau   131,70%   dari          Fund (DKS) budget of Rp94,947,000,000,-
      prognosa 2022 dan diambil dari anggaran
      Dana Kepedulian Sosial (DKS) sebesar Rp
      94.947.000.000,-
   2. Program TJSL non PUMK yang dijalankan             2. Non-PUMK TJSL program implemented outside
      di luar unit CID Bersumber dari anggaran             the CID unit. Sourced from the budget calculated
      yang diperhitungkan sebagai biaya pada               as costs in the company’s 2023 RKA report
      laporan RKA perusahaan tahun 2023 sebesar            amounting to Rp21,000,000,000,- or 91.51% of the
      Rp21.000.000.000,- atau 91,51% dari prognosa         2022 prognosis.
      2022.
   3. Program TJSL Pendanaan UMK yang bersumber         3. MSEs funding on TJSL Program sourced from
      dari dana bergulir Program Pendanaan UMK             the 2023 MSEs Funding Program revolving funds
      tahun 2023 yang akan disalurkan melalui              which will be distributed in collaboration with PT
      kerja sama dengan PT Bank Rakyat Indonesia           Bank Rakyat Indonesia (Persero) Tbk amounting
      (Persero) Tbk sebesar Rp20.000.000.000,-             to Rp20,000,000,000,- or 33.33% of the 2022
      atau 33,33% dari prognosa 2022.                      prognosis.




PT Pegadaian | 2023 Annual Report                                                                          691
Page 692
Laporan Tanggung Jawab Sosial & Lingkungan (TJSL)
Corporate Social Responsibility (CSR)




                                          RKA Program TJSL Pegadaian 2023
                                        RKA of the Pegadaian’s TJSL Program in 2023

                                                                                             Berdasarkan Sumber Dana
                                                                                             Based on Source of Funds
                                                                                               RKAP 2023
 Program
                                                                                                 (Rp)
Penyaluran Program TJSL Non-PUMK (CID)                                                       126.227.000.000
Distribution of the Non-PUMK TJSL Program (CID)
Penyaluran Program TJSL Non-PUMK (Non-CID)                                                    21.000.000.000
Distribution of the Non-PUMK TJSL Program (Non-CID)
Penyaluran Program TJSL PUMK                                                                 20.000.000.000
Distribution of the PUMK TJSL Program
Jumlah RKA Program TJSL BUMN                                                                 167.227.000.000
Total RKA of the BUMN TJSL Program



Anggaran TJSL ini dibagi ke dalam 4 (empat) pilar              The TJSL budget is divided into 4 (four) TPB pillars,
TPB, yaitu sosial, ekonomi, lingkungan, serta hukum            namely social, economic, environmental, as well as
dan tata kelola dengan rincian sebagai berikut:                legal and governance with the following details:


                                                                                               RKAP 2023
 Program
                                                                                                 (Rp)
Pilar Sosial
Social Pillar
TPB 1                                                                                         7.000.000.000
TPB 2                                                                                        24.800.000.000
TPB 3                                                                                         6.000.000.000
TPB 4                                                                                        35.000.000.000
TPB 5                                                                                                      -
Sub Jumlah                                                                                 72.800.000.000
Sub Total
Pilar Ekonomi
Economic Pillar
TPB 7                                                                                           500.000.000
TPB 8                                                                                         46.427.000.000
TPB 9                                                                                                      -
TPB 10                                                                                        2.000.000.000
TPB 17                                                                                                     -
Sub Jumlah                                                                                 48.927.000.000
Sub Total
Pilar Lingkungan
Environmental Pillar
TPB 6                                                                                          1.000.000.000
TPB 11                                                                                       22.300.000.000
TPB 12                                                                                                     -
TPB 13                                                                                                     -
TPB 14                                                                                          600.000.000
TPB 15                                                                                          600.000.000
Sub Jumlah                                                                                 24.500.000.000
Sub Total
Pilar Hukum dan Tata Kelola
Legal and Governance Pillar
TPB 16                                                                                        21.000.000.000
Sub Jumlah                                                                                 21.000.000.000
Sub Total
Jumlah RKA Program TJSL BUMN                                                               167.227.000.000
Total RKA of the BUMN TJSL Program




692                                                                               Laporan Tahunan 2023 | PT Pegadaian
Page 693
Realisasi Program dan Kegiatan TJSL                    Realization of TJSL Programs and
Tahun 2023                                             Activities in 2023
                                                       Throughout 2023, Pegadaian has implemented the
Sepanjang tahun 2023, Pegadaian telah melaksanakan     TJSL program in the PUMK and Non-PUMK sectors.
program TJSL di bidang PUMK maupun Non-PUMK.           In implementing the TJSL CID program, Pegadaian
Pada pelaksanaan program TJSL CID, Pegadaian           realized funds amounting to Rp215,845,696,021
merealisasikan dana sebesar Rp 215.845.696.021 atau    or 129.07% of the RKA. In the Non-CID TJSL
129.07% dari RKA. Di program TJSL Non-CID, Perseroan   program, the Company realized funds amounting to
merealisasikan dana sebesar Rp 21.010.000.000 atau     Rp21,010,000,000 or 12.56% of the RKA. Meanwhile,
12.56% dari RKA. Sementara, Perseroan merealisasikan   the Company realized the CID PUMK of TJSL funds
dana TJSL CID PUMK sebesar Rp 20.000.000.000           amounting to Rp20,000,000,000 or 11.96% of the
atau 11.96% dari RKA.                                  RKA.


Rincian penyaluran program TJSL Pegadaian              Details of distribution of the Pegadaian TJSL program
berdasarkan TPB pada tahun 2023 dapat dilihat          based on the TPB in 2023 can be seen as follows:
sebagai berikut:


                                                                   Realisasi 2023            Capaian
 Program                                       RKA 2023
                                                                  2023 Realization         Achievement
                                                 (Rp)
                                                                        (Rp)                   (%)
Pilar Sosial
Social Pillars
TPB 1                                         7.000.000.000           11.151.097.993          159,30%
TPB 2                                        24.800.000.000         38.034.954.653            153,37%
TPB 3                                         6.000.000.000          11.892.853.480           198,21%
TPB 4                                        35.000.000.000         44.738.347.426            127,82%
TPB 5                                                     -                          -               -
Sub Jumlah                                  72.800.000.000          105.817.253.552           145,35%
Sub Total
Pilar Ekonomi

TPB 7                                          500.000.000              510.580.100           102,12%
TPB 8                                        46.427.000.000          72.081.249.867           155.26%
TPB 9                                                     -                          -               -
TPB 10                                        2.000.000.000            4.162.741.213          208,14%
TPB 17                                                    -                          -               -
Sub Jumlah                                 48.927.000.000          76.754.571.180            156.88%
Sub Total
Pilar Lingkungan
Enviromental Pillars
TPB 6                                         1.000.000.000           2.194.687.744           219,47%
TPB 11                                       22.300.000.000          29.567.089.912           132,59%
TPB 12                                                    -                          -               -
TPB 13                                                    -                          -               -
TPB 14                                         600.000.000             671.823.760             111,97%
TPB 15                                         600.000.000             840.269.873           140,04%
Sub Jumlah                                24.500.000.000           33.273.871.289            135,81%
Sub Total
Pilar Hukum dan Tata Kelola
Law and Governance Pillars
TPB 16                                       21.000.000.000         21.010.000.000           100,05%
Sub Jumlah                                21.000.000.000          21.010.000.000            100,05%
Sub Total
Jumlah RKA Program TJSL BUMN              167.227.000.000        236.855.696.021             141,64%
Total of RKA Program TJSL BUMN




PT Pegadaian | 2023 Annual Report                                                                        693
Page 694
Laporan Tanggung Jawab Sosial & Lingkungan (TJSL)
Corporate Social Responsibility (CSR)




Pelaksanaan Program Unggulan                                   Implementation of the Priority
                                                               Programs

Selaku warga korporasi, Pegadaian turut bertanggung            As a corporate citizen, Pegadaian is also responsible
jawab atas pertumbuhan kinerja usaha dan penerapan             for the growth of business performance and
Governansi Perusahaan dengan menyelaraskan                     implementation of Corporate Governance by
tanggung jawab sosial masyarakat melalui program               aligning community social responsibilities through
prioritas berdasarkan pilar sosial, lingkungan, ekonomi,       priority programs based on social, environmental,
serta hukum dan tata kelola. Pelaksanaan program               economic, as well as law and governance pillars. The
unggulan Perseroan dapat dilihat sebagai berikut:              implementation of the Company’s priority programs
                                                               can be seen as follows:


                                                                                                         Realisasi 2023
                                       Kegiatan                                                        Realization in 2023
 Program                                                                                   TPB
                                       Activity
                                                                                                              (Rp)
Pilar Pendidikan
Education Pillar
Pegadaian Peduli Pendidikan            Bantuan Sarana, Prasarana dan beasiswa              4              19,279,917,203
Pegadaian Care for Education           Pendidikan
                                       Assistance for educational facilities,
                                       infrastructure and scholarships
Kolaborasi Bantuan Pendidikan          Kolaborasi bersama Yayasan BUMN                     4              3,128,000,000
Collaborative Educational Assistance   Collaboration with the BUMN Foundation
Pegadaian Mengajar                     Bahaya narkoba, korupsi, pengelolaan keuangan, 4                   9,812,488,426
Pegadaian Teach                        investasi, IMFS
                                       Dangers of drugs, corruption, financial
                                       management, investment, IMFS
The Gade Creative Lounge (TGCL)        Coworking space untuk peningkatan pendidikan        4              11,465,144,008
                                       Coworking space for educational improvement
Sociopreneurship                       Pelaksanaan Lomba Sociopreneurship                  4               1,014,595,505
                                       Implementation of Sociopreneurship
                                       Competition
                                       Sub Jumlah                                                      44,700,145,142
                                       Sub Total
Pilar Lingkungan
Environmental Pillar
Pegadaian Peduli Rumah Ibadah          Pembuatan Rumah Ibadah                              11             11,018,478,823
Pegadaian Care for House of Worship    Building a House of Worship
Habitat Day Ekosistem Laut             Bantuan untuk melestarikan ekosistem laut           14               671,823,760
Habitat Day Marine Ecosystem           Assistance to conserve marine ecosystem
Habitat Day Ekosistem Darat            Bantuan untuk melestarikan ekosistem darat          15              840,269,873
Habitat Day Land Ecosystem             Assistance to conserve land ecosystem
Mengemaskan Sampah Untuk               Lomba Memilah Sampah Menabung Emas                  11              2,418,753,730
Indonesia                              (MSME)
Packing Waste for Indonesia            Gold Saving Waste Sorting Contest (MSMEs)
                                       Sub Jumlah                                                      14,949,326,186
                                       Sub Total
Pilar UMKM
MSMEs Pillar
Pembinaan UMK                          Bantuan sertifikasi kepada para UMKM untuk          8                1,198,144,614
MSEs Coaching                          meningkatkan added value produk
                                       Certification assistance to MSMEs to increase
                                       product added value
Desa Binaan                            Pemberdayaan ekonomi desa melaksanakan              8               4,565,358,153
Fostered Villages                      kegiatan yang bisa meningkatkan perekonomian
                                       desa seperti pelatihan
                                       Village economic empowerment carries out
                                       activities that can improve the village economy,
                                       such as training
Pelatihan Peningkatan Kapasitas        Peningkatan kompetensi, pendampingan dan            10            3,865,086,000
UMKM                                   pemberdayaan masyarakat desa
MSMEs Capacity Building Training       Increasing competency, mentoring and
                                       empowering village communities
                                       Sub Jumlah                                                       9,628,588,767
                                       Sub Total
                                       Jumlah
                                       Total                                                          69,278,060,095


694                                                                                    Laporan Tahunan 2023 | PT Pegadaian
Page 695
Di tahun 2023, Perseroan telah merealisasikan                In 2023, the Company has realized the distribution of
penyaluran dana program TJSL sebesar Rp                      TJSL program funds amounting to Rp236,855,696,021
236.855.696.021 atau 141.64% dari RKA TJSL                   or 141.64% of Pegadaian’s TJSL RKA, which includes
Pegadaian yang didalamnya terdapat penyaluran                priority program distribution of Rp69,278,060,095 or
program unggulan sebesar Rp 69.278.060.095 atau              123.58% of the RKA distribution of priority programs.
123.58% dari RKA penyaluran program unggulan.


Pelaksanaan Program Creating Shared                          Implementation of the Creating
Value                                                        Shared Value Program

Di tahun 2023, Perseroan melaksanakan 2 (dua) program        In 2023, the Company has implemented 2 (two)
TJSL sebagai bukti komitmen dalam mendukung bisnis           TJSL programs as realization of its commitment to
inti dan menciptakan Creating Shared Value (CSV)             supporting core business and Creating Shared Value
bagi Pegadaian. Perbandingan antara target dengan            (CSV). Comparison between targets and budget
realisasi anggaran serta dampak kegiatan TJSL terkait        realization and the impact of TJSL activities related to
program CSV dapat dilihat sebagai berikut:                   the CSV program can be seen as follows:


                                                                          Realisasi 2023              Capaian
                                                  RKA 2023
                Program                                                 Realization in 2023         Achievement
                                                    (Rp)
                                                                               (Rp)                     (%)
Mengemaskan sampah untuk Indonesia              2.000.000.000                     2.418.753.730              120,94%
Packing waste for Indonesia
Desa Binaan Pegadaian                           4.500.000.000                     4.565.358.153               101,45%
Fostered Villages of Pegadaian
Jumlah                                          6.500.000.000                     6.984.111.883              107,45%
Total



Pelaksanaan Program TJSL yang                                Implementation of the TJSL Program
Diukur Menggunakan SROI                                      as Measured Using SROI

Hingga akhir tahun 2023, terdapat 3 (tiga) program           Until the end of 2023, there were 3 (three) Pegadaian
TJSL Pegadaian yang diukur menggunakan metode                TJSL programs that are measured using the Social
Social Return on Investment (SROI). Rincian                  Return on Investment (SROI) method. Details of
perbandingan antara target dengan realisasi serta            comparison between targets and realization and their
dampaknya dapat dilihat sebagai berikut:                     impacts can be seen as follows:


                                                                            Realisasi 2023           Capaian
                                                        RKA 2023
                     Program                                              Realization in 2023      Achievement
                                                          (Rp)
                                                                                 (Rp)                  (%)
Desa Binaan Pegadaian Panggungharjo                    1.000.000.000           1.025.388.250           102,54%
Pegadaian’s Fostered Village of Panggungharjo
Mengemaskan sampah untuk Indonesia                     2.000.000.000            2.418.753.730          120,94%
Packing waste for Indonesia
Desa Binaan Pegadaian Ngargogondo                      1.000.000.000            2.318.826.153          231,88%
Pegadaian’s Fostered Village of Ngargogondo
Jumlah                                                4.000.000.000            5.762.968.133          144,07%
Total


Pelaksanaan Program Pendanaan                                Implementation of the Micro and Small
Usaha Mikro dan Kecil (PUMK)                                 Business Funding Program (PUMK)

Pegadaian selaku anggota Holding BUMN Ultra                  Pegadaian as member of the Ultra Micro BUMN
Mikro senantiasa berkomitmen untuk berkontribusi             Holding is always committed to contributing to
dalam mendukung pembangunan berkelanjutan yang               support sustainable development which may provide
dapat memberikan nilai tambah bagi masyarakat                added value to society through the micro and small
melalui program pendanaan usaha mikro dan kecil              business funding program (PUMK). This program is a
(PUMK). Program ini merupakan bentuk kegiatan TJSL           form of TJSL activity that aims to improve the quality
yang mengarah kepada peningkatan kualitas hidup              of life of the surrounding community through fostering
masyarakat sekitar melalui pembinaan UMK yang                MSEs formed by the community.
dibentuk masyarakat.


PT Pegadaian | 2023 Annual Report                                                                                 695
Page 696
Laporan Tanggung Jawab Sosial & Lingkungan (TJSL)
Corporate Social Responsibility (CSR)




Program PUMK bertujuan untuk meningkatkan                The PUMK program aims to improve the ability of
kemampuan UMK agar dapat menjadi tangguh dan             MSEs to become resilient and independent, and is
mandiri, serta diharapkan dapat:                         expected to be able to:
1. Memperluas kesempatan UMK dalam mengakses             1. Expanding opportunities for MSEs to access credit
   penyediaan kredit atau permodalan usaha;                  or business capital;
2. Mendukung pengembangan UMK di Indonesia; dan          2. Supporting the development of MSEs in Indonesia;
3. Memperkuat struktur keuangan UMK untuk                    and
   memaksimalkan        kontribusi  UMK     dalam        3. Strengthen the financial structure of MSEs to
   pertumbuhan ekonomi Indonesia.                            maximize the contribution of MSEs to Indonesia’s
                                                             economic growth.
Program PUMK juga memiliki sejumlah sasaran yang         The PUMK program also has a number of targets to
hendak dicapai, seperti meningkatkan kemampuan           be achieved, such as improving entrepreneurial and
kewirausahaan dan manajerial, memberikan pinjaman        managerial abilities, providing capital loans, increasing
permodalan, meningkatkan kemampuan produksi,             production capabilities, marketing, and many others.
pemasaran, dan lain-lain. Sasaran tersebut ditetapkan    This target is set to make the MSEs that are being
untuk mewujudkan UMK yang dibina menjadi usaha           fostered into growing businesses and are expected
yang berkembang dan diharapkan dapat bekerja sama        to be able to collaborate with Pegadaian and other
dengan Pegadaian dan anggota Holding UMi lainnya.        members of the UMi Holding.


Realisasi Dana Program PUMK                              Realization of Funds for PUMK Program

Di tahun 2023, Pegadaian menyalurkan dana PUMK           In 2023, Pegadaian has distributed PUMK funds using
menggunakan dana bergulir yang tersedia serta            available revolving funds and in collaboration with
bekerja sama dengan BRI selaku Holding Ultra Mikro.      BRI as Ultra Micro Holding. The distribution of PUMK
Penyaluran dana PUMK pada tahun 2023 diproyeksikan       funds in 2023 projected of Rp20 billion. Distribution
sebesar Rp20 miliar. Penyaluran melalui kolaborasi ini   through this collaboration is carried out based on the
dilakukan berdasarkan prinsip governansi perusahaan      principles of corporate governance and applicable
dan ketentuan perundang-undangan yang berlaku.           statutory provisions.


Realisasi Pembinaan UMK                                  Realization of MSEs Development

Pegadaian melakukan kegiatan pembinaan UMK               Pegadaian conduct MSEs development activities
dengan menggunakan sumber dana Non-PUMK                  using non-PUMK funding sources amounting to
sebesar Rp21.077.556.873 dari anggaran kegiatan          Rp21,077,556,873 from the 2023 activity budget of
tahun 2023 yang sebesar Rp14.427.000.000,-.              Rp14,427,000,000. The MSEs development activities
Kegiatan pembinaan UMK yang dilakukan ditujukan          are aimed at the Company’s existing fostered partners,
untuk mitra binaan Perseroan yang masih eksisting,       partners fostered in collaboration with BRI, as well as
mitra binaan kerja sama dengan BRI, serta UMK umum.      general MSEs. The work program and realization of
Program kerja dan realisasi pembinaan kapasitas UMK      MSEs capacity building can be seen as follows:
dapat dilihat sebagai berikut:



                                         Peningkatan Kapasitas UMK
                                            Increasing MSEs Capacity
                                                                         Realisasi 2023           Capaian
                                                     RKA 2023
                    Program                                            Realization in 2023      Achievement
                                                       (Rp)
                                                                              (Rp)                  (%)
Pembinaan UMK                                        7.927.000.000        12.349.457.507           155,79%
MSEs Coaching
Desa Binaan                                         4.500.000.000           4.565.358.153          101,45%
Fostered Villages
Bangun Desa                                         2.000.000.000            4.162.741.213         208,14%
Building Villages
Jumlah                                             14.427.000.000         21.077.556.873           146,10%
Total




696                                                                         Laporan Tahunan 2023 | PT Pegadaian
Page 697
Pegadaian melakukan kegiatan pembinaan untuk                    Pegadaian implements coaching activities to increase
meningkatkan kapasitas UMK dengan kegiatan                      the capacity of MSEs with assistance activities in the
bantuan berupa sertifikasi halal, PIRT, NIB, pelatihan          form of halal certification, PIRT, NIB, branding and
branding dan packaging, bantuan sarana dan                      packaging training, assistance with business facilities
prasarana usaha, serta bantuan pemasaran/pameran.               and infrastructure, as well as marketing/exhibition
Kemudian,    kegiatan   desa     binaan    merupakan            assistance. Then, the assisted village activities are
pemberdayaan ekonomi desa dengan kegiatan                       village economic empowerment with activities in the
berupa pelatihan peningkatan skill serta sarana dan             form of skills improvement training as well as business
prasarana usaha. Sementara, kegiatan bangun desa                facilities and infrastructure. Meanwhile, village
berupa peningkatan kompetensi, pendampingan, dan                development activities take the form of increasing
pemberdayaan masyarakat desa.                                   competence, mentoring and empowering village
                                                                communities.


Pengawasan dan Publikasi Program                                Supervision and Publication of the
TJSL                                                            TJSL Program

Sepanjang tahun 2023, Pegadaian telah melaksanakan              Throughout 2023, Pegadaian has conducted
pengawasan dan publikasi atas program TJSL                      supervision and publication of the TJSL program
yang diselenggarakan sejalan dengan Peraturan                   which is carried out in line with the Regulation of
Menteri BUMN Nomor PER-6/2022 Pasal 22 tentang                  the Minister of BUMN No. PER-6/2022 Article 22
Pengawasan dan Pelaporan, serta Peraturan Menteri               concerning Supervision and Reporting, as well as
BUMN Nomor PER-05/2021 Pasal 27 tentang Publikasi               Regulation of the Minister of BUMN No. PER-05/2021
atas Pelaksanaan Program TJSL BUMN.                             Article 27 concerning Publication of TJSL Program
                                                                Implementation at BUMN.


Penghargaan terkait TJSL                                        Awards for Company’s TJSL
                                                                Implementation

                                                 Tanggal Penerimaan
 Nama Penghargaan                                                         Pihak yang Memberikan Penghargaan
 Award Name                                      Penghargaan              Appreciator Institutions
                                                 Award Receiving Date
BUMN Corporate Communication and                10 Maret 2023             Kementerian BUMN
Sustainability Summit (BCOMMS) Award            March 10, 2023            Ministry of BUMN
Gold Winner pada Program MengEMASkan
Sampah
Gold Winner in the Waste Packaging Program
CSR Outlook 2023                                27 Juli 2023              PT Olahkarsa Inovasi Indonesia bekerjasama
Best Practice in Education                      July 27, 2023             dengan Indonesia Business Council For
                                                                          Sustainable Development (IBCSD)
                                                                          PT Olahkarsa Inovasi Indonesia in collaboration
                                                                          with the Indonesia Business Council For
                                                                          Sustainable Development (IBCSD)
Global Corporate Sustainable Award (GCSA)       16 November 2023          Alliance for Sustainable Development Goals
2023 kategori Best Practice pada program The    November 16, 2023         (ASDGs) bekerjasama dengan Taiwan institute
Gade Intergated Farming (TGIF)                                            Sustainable Energy (TAISE)
Global Corporate Sustainable Award (GCSE)                                 Alliance for Sustainable Development Goals
2023 Best Practice category in The Gade                                   (ASDGs) in collaboration with Taiwan Institute
Integrated Farming (TGIF) program                                         Sustainable Energy (TAISE) q
Global Corporate Sustainable Award (GCSA)       16 November 2023          Alliance for Sustainable Development Goals
2023 kategori Best Practice pada program The    November 16, 2023         (ASDGs) bekerjasama dengan Taiwan institute
Gade Clean and Gold                                                       Sustainable Energy (TAISE)
Global Corporate Sustainable Award (GCSA)                                 Alliance for Sustainable Development Goals
2023 Best Practice category in The Gade Clean                             (ASDGs) in collaboration with Taiwan Institute
and Gold program                                                          Sustainable Energy (TAISE)
Penghargaan Platinum pada kategori QCC             30 November 2023       Wahana Kendali Mutu (WKM) bekerjasama
(Quality Control Circle) Aplikasi Pegadaian Peduli November 30, 2023      dengan Asosiasi Manajemen Mutu &
(MengEMASkan Sampah Untuk Indonesia)                                      Porduktivitas Indonesia
Platinum Award in the QCC (Quality Control                                Quality Control Forum (WKM) in collaboration
Circle) category for Pegadaian Peduli Application                         with the Indonesian Quality & Productivity
(PACKAGING WASTE FOR INDONESIA)                                           Management Association
The Best Green Program 2023                     09 Maret 2023             La Tofi School of Social Responsibility
                                                March 9, 2023
The Best Sustainability Hub                     28 Oktober 2023           Best Sustainability Hub - La Tofi School of
                                                October 28, 2023          Responsibility




PT Pegadaian | 2023 Annual Report                                                                                       697
Page 698
Laporan Tanggung Jawab Sosial & Lingkungan (TJSL)
Corporate Social Responsibility (CSR)




TJSL Pemenuhan Peraturan                               TJSL Fulfillment of Regulation of the
Menteri BUMN RI Nomor PER-06/                          Minister of BUMN of the Republic of
MBU/09/2022 sebagaimana Telah                          Indonesia No. PER-06/MBU/09/2022
Diubah dengan PER-1/MBU/3/2023                         as Amended by PER-1/MBU/3/2023

Dalam mendukung pencapaian tujuan pembangunan          In supporting the achievement of sustainable
berkelanjutan, Pegadaian telah merancang strategi      development goals, Pegadaian has designed a
keberlanjutan yang komprehensif melalui penerapan      comprehensive sustainability strategy through the
program TJSL yang terintegrasi, terarah, terukur       implementation of TJSL program that is integrated,
dampaknya, dapat dipertanggungjawabkan, serta          targeted, has measurable impact, can be accounted
menjadi bagian dari pendekatan bisnis Perseroan.       for, and is part of the Company’s business approach.
Program TJSL yang dilakukan Perseroan disusun          The TJSL program carried out by the Company is
dengan dasar memberikan manfaat optimal bagi           structured on the basis of providing optimal benefits
seluruh pemangku kepentingan.                          for all stakeholders.


Penyusunan rencana kerja dan anggaran program TJSL     The arrangement of the work plan and budget
Pegadaian telah mengacu pada Peraturan Menteri         for Pegadaian’s TJSL program has referred to the
BUMN Nomor PER-1/MBU/3/2023 tentang Penugasan          Regulation of the Minister of BUMN No. PER-1/
Khusus dan Program Tanggung Jawab Sosial dan           MBU/3/2023 on the Special Assignment and Social
Lingkungan Badan Usaha Milik Negara. bahwa tujuan      and Environmental Responsibility Program for
program TJSL BUMN adalah memberikan kemanfaatan        State-Owned Enterprises that the aim of the BUMN
bagi pembangunan ekonomi, pembangunan sosial,          TJSL program is to provide benefits for economic
pembangunan lingkungan serta pembangunan               development, social development, environmental
hukum dan tata kelola bagi perusahaan, memberikan      development as well as legal development and
kontribusi pada penciptaan nilai tambah bagi           governance for company, contributing to the creation
perusahaan dengan prinsip yang terintegrasi, terarah   of added value for company with integrated, directed
dan terukur dampaknya serta akuntabel. Selain itu      and measurable impact and accountable principles.
juga untuk membina usaha mikro dan usaha kecil agar    Apart from that, it is also to develop micro and
lebih tangguh dan mandiri, serta masyarakat sekitar    small businesses to make them more resilient and
perusahaan.                                            independent, as well as the community around the
                                                       company.


Kontribusi Perusahaan terhadap Tujuan                  Company Contribution to Sustainable
Pembangunan Berkelanjutan                              Development Goals

Pegadaian berkomitmen penuh untuk mendukung            Pegadaian is fully committed to supporting initiatives
inisiatif pencapaian tujuan pembangunan nasional       to achieve national development goals on a global
berskala global sebagaimana tertuang dalam             scale as stated in the Sustainable Development Goals
Tujuan Pembangunan Berkelanjutan (TPB). Sebagai        (TPB). As part of the Ultra Micro BUMN Holding,
bagian dari Holding BUMN Ultra Mikro, Pegadaian        Pegadaian is committed to providing the best products
berkomitmen untuk dapat memberikan produk dan          and services so that it can provide added value to the
layanan terbaik sehingga dapat memberikan nilai        community in every business activity it carries. The
tambah bagi masyarakat pada setiap kegiatan usaha      TJSL program of Pegadaian also always pays attention
yang dijalankan. Program TJSL yang dilakukan oleh      to the 4 (four) SDGs pillars which are in line with the
Pegadaian juga senantiasa memperhatikan 4 (empat)      business fields of the Company
pilar TPB yang selaras dengan bidang usaha yang
dijalankan Perseroan.




698                                                                      Laporan Tahunan 2023 | PT Pegadaian
Page 699
TJSL Pemenuhan Surat Edaran                           TJSL Fulfillment of Circular Letter of
Otoritas Jasa Keuangan Nomor 16/                      the Financial Services Authority No.
SEOJK.04/2021                                         16/SEOJK.04/2021

Pegadaian menyusun laporan TJSL sesuai dengan         Pegadaian arranges TJSL report in accordance
standar Kementerian BUMN yang mengacu pada            with the standards of the Ministry of BUMN which
Peraturan Menteri Badan Usaha Milik Negara Republik   refers to the Regulation of the Minister of State-
Nomor PER-1/MBU/3/2023 tentang Penugasan Khusus       Owned Enterprises of the Republic No. PER-1/
dan Program Tanggung Jawab Sosial dan Lingkungan      MBU/3/2023 on the Special Assignment and Social
Badan Usaha Milik Negara. Penyusunan laporan          and Environmental Responsibility Program for State-
TJSL ini juga sebagai bentuk pemenuhan kepatuhan      Owned Enterprises. The arrangement of this TJSL
terhadap Peraturan Otoritas Jasa Keuangan Nomor       report is also a form of compliance with Financial
51/POJK.03/2017 tentang Penerapan Keuangan            Services Authority Regulation No. 51/POJK.03/2017
Berkelanjutan bagi Lembaga Jasa Keuangan, Emiten      on the Implementation of Sustainable Finance for
dan Perusahaan Publik.                                Financial Services Institutions, Issuers and Public
                                                      Companies.


Di samping itu, Perseroan juga menyusun dan           In addition, the Company also arranged and published
menerbitkan Laporan Keberlanjutan Tahun 2023 yang     the 2023 Sustainability Report which is presented
disajikan secara terpisah dari Laporan Tahunan ini.   separately from this Annual Report. This Sustainability
Laporan Keberlanjutan ini merupakan laporan berkala   Report is periodic report that reveals the Company’s
yang mengungkapkan Tanggung Jawab Sosial dan          Social and Environmental Responsibility which is
Lingkungan Perseroan yang disusun dengan mengacu      compiled with reference to the Financial Services
pada Surat Edaran Otoritas Jasa Keuangan Nomor        Authority Circular Letter No. 16/SEOJK.04/2021 on
16/SEOJK.04/2021 Tentang Bentuk dan Isi Laporan       the Form and Content of Issuers’ or Public Companies’
Tahunan Emiten atau Perusahaan Publik.                Annual Report.




PT Pegadaian | 2023 Annual Report                                                                       699
Page 700
08
Laporan Keuangan
Financial Statements
Page 701
08
Page 702
Halaman Ini Sengaja Dibiarkan Kosongkan
   This Page is Intentionally Left Blank
Page 703
PT Pegadaian
dan ent it as anaknya/ and it s subsidiaries

Laporan keuangan konsolidasian
tanggal 31 Desember 2023
dan untuk tahun yang berakhir pada tanggal tersebut
beserta laporan auditor independen/
Consolidated financial statements
as of December 31, 2023 and for the year then ended
with independent auditor’s report
Page 704
                                                                      The original consolidated financial statements included herein
                                                                                                         are in Indonesian language.

  PT PEGADAIAN DAN ENTITAS ANAKNYA                                        PT PEGADAIAN AND ITS SUBSIDIARIES
  LAPORAN KEUANGAN KONSOLIDASIAN                                         CONSOLIDATED FINANCIAL STATEMENTS
      TANGGAL 31 DESEMBER 2023                                                 AS OF DECEMBER 31, 2023
   DAN UNTUK TAHUN YANG BERAKHIR                                            AND FOR THE YEAR THEN ENDED
       PADA TANGGAL TERSEBUT                                             WITH INDEPENDENT AUDITOR’S REPORT
 BESERTA LAPORAN AUDITOR INDEPENDEN


                       Daftar Isi                                                        Table of Contents


                                                           Halaman/
                                                            Page
Surat Pernyataan Direksi                                                                           Director’s Statement Letter

Laporan Auditor Independen                                                                      Independent Auditor’s Report

Laporan Posisi Keuangan Konsolidasian .............          1-2       ......... Consolidated Statement of Financial Position

Laporan Laba Rugi dan Penghasilan                                                Consolidated Statement of Profit or Loss and
   Komprehensif Lain Konsolidasian ..................        3-4       ......................... Other Comprehensive Income

Laporan Perubahan Ekuitas Konsolidasian ..........            5        ........ Consolidated Statement of Changes in Equity

Laporan Arus Kas Konsolidasian .........................     6-7       .................. Consolidated Statement of Cash Flows

Catatan atas Laporan Keuangan Konsolidasian ...             8-134      ..... Notes to the Consolidated Financial Statements


                                                   ************************
Page 705

          
Page 706

          
Page 707

          
Page 708

          
Page 709

          
Page 710

          
Page 711

          
Page 712

          
Page 713

          
Page 714

          
Page 715

          
Page 716
                                                                            The original consolidated financial statements included herein
                                                                                                               are in Indonesian language.


       PT PEGADAIAN DAN ENTITAS ANAKNYA                                           PT PEGADAIAN AND ITS SUBSIDIARIES
            LAPORAN POSISI KEUANGAN                                                    CONSOLIDATED STATEMENT
                   KONSOLIDASIAN                                                        OF FINANCIAL POSITION
              Tanggal 31 Desember 2023                                                   As of December 31, 2023
           (Disajikan dalam Jutaan Rupiah,                                           (Expressed in Millions of Rupiah,
               kecuali dinyatakan lain)                                                  unless otherwise stated)



                                     31 Desember/              Catatan/            31 Desember/
                                   December 31, 2023            Notes            December 31, 2022

ASET                                                                                                                             ASSETS

Kas dan setara kas                                         2d,2e,4,37,38,39                                  Cash and cash equivalents
  - pihak berelasi                             180.586                                        249.601               related parties -
  - pihak ketiga                                83.045                                        129.149                  third parties -
Pinjaman yang diberikan                     67.573.563     2d,2f,5,33,38,39                59.052.916                              Loans
  Dikurangi: cadangan/kerugian                                                                                  Less: allowance for
  penurunan nilai                            (3.117.267)      2d,2f,5,33                    (3.705.064)          impairment losses

Pinjaman yang diberikan - bersih            64.456.296     2d,2f,5,33,38,39                55.347.852                        Loans - net
Piutang lain-lain - bersih                     496.523        2d,6,38,39                      837.521             Other receivables - net
Persediaan                                     508.781           2g,7                         466.876                         Inventories
Pendapatan yang masih harus
  diterima                                   2.264.818        2d,8,38,39                    2.379.068                     Accrued income
Pajak dibayar di muka                           45.490          2t,16a                         43.812                       Prepaid taxes
Beban dibayar di muka                           63.827           2m,9                          66.228                   Prepaid expenses
Aset hak guna                                  414.913         2i,2k,11                       302.521                  Right of use assets
Penyertaan langsung                             17.384          2d,2h                          11.869                  Direct participation
Properti investasi                             181.246           2l,10                        180.025               Investment properties
Aset tetap - bersih                         12.127.278           2i,11                     11.576.765                   Fixed assets - net
Aset takberwujud - bersih                      163.133           2j,12                        125.327              Intangible assets - net
Aset pajak tangguhan                         1.578.126          2t,16d                      1.613.176                 Deferred tax assets
Aset lain-lain - bersih                          3.985       2d,2n,13,38                            -                   Other assets - net

JUMLAH ASET                                 82.585.431                                     73.329.790                   TOTAL ASSETS

LIABILITAS                                                                                                                  LIABILITIES

Utang kepada nasabah                           242.831      2d,2o,15,38,39                     179.994           Payables to customers
Utang usaha                                    645.359      2d,2o,14,38,39                     587.745                   Trade payables
Utang pajak                                                     2t,16b                                                    Taxes payable
   - Pajak penghasilan badan                   309.775                                         174.939        Corporate income tax -
   - Pajak lain-lain                           137.927                                         115.006                 Other taxes -
Liabilitas pajak tangguhan                           -           2t,16d                          4.424            Deferred tax liabilities
Akrual                                       2.848.250        2d,2p,17,38                    3.200.367                          Accruals
Pendapatan diterima di muka                     48.647             2u                           54.042               Unearned revenue
Liabilitas sewa                                  1.860             2k                            1.775                   Lease liabilities
Liabilitas lain-lain                           745.717      2d,2p,18,38,39                     918.749                    Other liabilities
Pinjaman bank                                              2d,2q,19,37,38,39                                                 Bank loans
   - pihak berelasi                         20.587.827                                     15.186.612               related parties -
   - pihak ketiga                           14.436.961                                     10.083.959                  third parties -
Surat berharga yang diterbitkan              8.198.004      2d,2s,20,38,39                 12.291.310                  Securities issued
Pinjaman dari pemerintah                        26.593       2d,21,38,39                      372.184           Loans from government
Liabilitas imbalan kerja                     1.720.089          2r,22                       1.740.198         Employee benefit liabilities

JUMLAH LIABILITAS                           49.949.840                                     44.911.304               TOTAL LIABILITIES




   Catatan atas laporan keuangan konsolidasian terlampir                        The accompanying notes to the consolidated financial
   merupakan bagian yang tidak terpisahkan dari laporan                    statements form an integral part of these consolidated financial
       keuangan konsolidasian secara keseluruhan.                                          statements taken as a whole.

                                                                 1
Page 717
                                                                      The original consolidated financial statements included herein
                                                                                                         are in Indonesian language.


       PT PEGADAIAN DAN ENTITAS ANAKNYA                                     PT PEGADAIAN AND ITS SUBSIDIARIES
                   LAPORAN POSISI                                                CONSOLIDATED STATEMENT
       KEUANGAN KONSOLIDASIAN (lanjutan)                                     OF FINANCIAL POSITION (continued)
              Tanggal 31 Desember 2023                                             As of December 31, 2023
           (Disajikan dalam Jutaan Rupiah,                                     (Expressed in Millions of Rupiah,
               kecuali dinyatakan lain)                                            unless otherwise stated)



                                    31 Desember/          Catatan/           31 Desember/
                                  December 31, 2023        Notes           December 31, 2022

EKUITAS                                                                                                                    EQUITY

Ekuitas yang diatribusikan                                                                                 Equity attributable to
  kepada pemilik entitas induk                                                                    owners of the parent entity
Modal saham                                                                                                          Share capital
  Modal saham - Nilai nominal                                                                    Shared capital - Nominal amount
  Rp1.000.000 (nilai penuh)                                                                         Rp1,000,000 (full amount)
  per lembar saham                                                                                            at par per share
Modal dasar                                                                                                     Authorised capital
  - 1 lembar saham seri A                                                                                1 share of series A -
     Dwiwarna                                                                                                      Dwiwarna
  - 24.999.999 lembar saham                                                                            24,999,999 shares of -
     saham seri B                                                                                              series B as at
     masing-masing per                                                                                  December 31, 2023
     31 Desember 2023 dan                                                                           and December 31 2022,
     31 Desember 2022                                                                                            respectively
Modal ditempatkan dan                                                                                                   Issued and
  disetor penuh                                                                                               fully paid capital
  - 1 lembar saham seri A                                                                                1 share of series A -
     Dwiwarna                                                                                                      Dwiwarna
  - 6.249.999 lembar                                                                                    6,249,999 shares of -
     saham seri B                                                                                              series B as at
     masing-masing per                                                                                  December 31, 2023
     31 Desember 2023 dan                                                                           and December 31 2022,
     31 Desember 2022                       6.250.000       23a                        6.250.000                 respectively
Cadangan revaluasi aset                     7.699.743        2i                        7.782.152      Assets revaluation reserves
Pengukuran kembali                                                                                     Remeasurements of post -
  imbalan pasca kerja                         (824.656)      2r                         (658.661)        employment benefits
Saldo laba yang
  telah dicadangkan                        14.785.543                                11.487.231    Appropriated retained earnings
Saldo laba yang belum                                                                                    Unappropriated retained
  dicadangkan                               4.721.438                                  3.554.555                      earnings

                                           32.632.068                                28.415.277

Kepentingan non-pengendali                       3.523      24                             3.209          Non-controlling interests

JUMLAH EKUITAS                             32.635.591                                28.418.486                   TOTAL EQUITY

JUMLAH LIABILITAS                                                                                             TOTAL LIABILITIES
  DAN EKUITAS                              82.585.431                                73.329.790                 AND EQUITY




  Catatan atas laporan keuangan konsolidasian terlampir                   The accompanying notes to the consolidated financial
  merupakan bagian yang tidak terpisahkan dari laporan               statements form an integral part of these consolidated financial
      keuangan konsolidasian secara keseluruhan.                                     statements taken as a whole.

                                                            2
Page 718
                                                                         The original consolidated financial statements included herein
                                                                                                            are in Indonesian language.


       PT PEGADAIAN DAN ENTITAS ANAKNYA                                       PT PEGADAIAN AND ITS SUBSIDIARIES
      LAPORAN LABA RUGI DAN PENGHASILAN                                            CONSOLIDATED STATEMENT
       KOMPREHENSIF LAIN KONSOLIDASIAN                                                  OF PROFIT OR LOSS
       Untuk Tahun yang Berakhir pada Tanggal                                 AND OTHER COMPREHENSIVE INCOME
                   31 Desember 2023                                            For the Year Ended December 31, 2023
           (Disajikan dalam Jutaan Rupiah,                                       (Expressed in Millions of Rupiah,
               kecuali dinyatakan lain)                                               unless otherwise stated)


                                         Tahun yang Berakhir pada Tanggal 31 Desember/
                                                   Year Ended December 31,

                                                             Catatan/
                                             2023             Notes                2022

Pendapatan usaha                                                                                                Operating revenues
Pendapatan sewa modal                                                                                                     Interest and
  dan administrasi                            15.987.067      2v,25                 14.362.644              administration revenues
Pendapatan penjualan emas                      7.982.336      2v,26                  8.175.457                Revenue from gold sold
Pendapatan usaha lainnya                         464.391      2v,27                    338.486              Other operating revenues

Jumlah pendapatan usaha                       24.433.794                            22.876.587              Total operating revenues

Beban usaha                                                                                                        Operating expenses
Beban harga pokok penjualan emas               7.663.203      2v,28                  7.898.383           Cost of revenue from gold sold
Beban pegawai                                  4.632.772      2v,29                  4.531.692                      Employee expenses
Beban bunga dan bagi hasil                     2.426.111      2v,30                  1.695.144      Interest and profit-sharing expense
Beban administrasi                                                                                          General and administration
  dan umum                                     3.703.513      2v,31                  3.764.004                               expenses
Beban pemasaran                                  189.547      2v,32                    167.245                      Marketing expenses
Cadangan kerugian penurunan nilai                132.788       33                      494.814        Allowances for impairment losses

Jumlah beban usaha                            18.747.934                            18.551.282             Total operating expenses

Laba usaha                                     5.685.860                             4.325.305                        Operating profit

Pendapatan lain-lain - bersih                       15.156     2v                         3.899                     Other income - net

Laba sebelum pajak penghasilan                 5.701.016                             4.329.204               Profit before income tax

Beban pajak penghasilan                       (1.324.339)     2t,16c                 (1.030.259 )                Income tax expenses

Laba bersih tahun berjalan                     4.376.677                             3.298.945               Net income for the year


Penghasilan komprehensif lain:                                                                        Other comprehensive income:
Pos - pos yang tidak akan                                                                                         Items that will not be
  direklasifikasi ke laba rugi:                                                                         reclassified to profit or loss:
  - Pengukuran kembali                                                                                        Remeasurements of -
     imbalan pasca kerja                        (212.810)     2r,22                    185.509         post employment benefits
  - Keuntungan revaluasi                                                                                   Gains on revaluation of -
     tanah dan bangunan                              6.774    2i,11                    186.622                 land and buildings
  - Efek pajak terkait                              46.815      2t                     (55.016)                  Related tax effect -

Penghasilan komprehensif lain                                                                            Other comprehensive Income
  tahun berjalan, setelah pajak                 (159.221)                              317.115                for the year, net of tax

Jumlah penghasilan                                                                                     Total comprehensive income
  komprehensif tahun berjalan                  4.217.456                             3.616.060                       for the year




   Catatan atas laporan keuangan konsolidasian terlampir                     The accompanying notes to the consolidated financial
   merupakan bagian yang tidak terpisahkan dari laporan                 statements form an integral part of these consolidated financial
       keuangan konsolidasian secara keseluruhan.                                       statements taken as a whole.

                                                                3
Page 719
                                                                      The original consolidated financial statements included herein
                                                                                                         are in Indonesian language.


       PT PEGADAIAN DAN ENTITAS ANAKNYA                                     PT PEGADAIAN AND ITS SUBSIDIARIES
      LAPORAN LABA RUGI DAN PENGHASILAN                                          CONSOLIDATED STATEMENT
                KOMPREHENSIF LAIN                                                     OF PROFIT OR LOSS
             KONSOLIDASIAN (lanjutan)                                           AND OTHER COMPREHENSIVE
       Untuk Tahun yang Berakhir pada Tanggal                                         INCOME (continued)
                   31 Desember 2023                                          For the Year Ended December 31, 2023
           (Disajikan dalam Jutaan Rupiah,                                     (Expressed in Millions of Rupiah,
               kecuali dinyatakan lain)                                             unless otherwise stated)



                                        Tahun yang Berakhir pada Tanggal 31 Desember/
                                                  Year Ended December 31,

                                                          Catatan/
                                            2023           Notes                2022


Laba bersih tahun berjalan yang                                                                            Net profit for the year
  diatribusikan kepada:                                                                                         attributable to:
Pemilik entitas induk                         4.376.012                           3.298.312                 Owners of the parent
Kepentingan non-pengendali                          665                                 633               Non-controlling interests

                                              4.376.677                           3.298.945

Jumlah penghasilan
  Komprehensif yang dapat                                                                          Total comprehensive income
  diatribusikan kepada:                                                                                       attributable to:
  Pemilik entitas induk                       4.216.791                           3.615.427               Owners of the parent
  Kepentingan non-pengendali                        665                                 633            Non-controlling interests

                                              4.217.456                           3.616.060

Laba bersih per saham dasar                                                                             Basic earnings per share
  yang dapat diatribusikan kepada                                                                        attributable to owners
  pemilik entitas induk                                                                                              of the parent
  (dalam Rupiah penuh)                                                                                    (in full Rupiah amount)
  Dasar/dilusian                                700.160                             527.730                           Basic/diluted

                                                700.160    2y,34                    527.730




  Catatan atas laporan keuangan konsolidasian terlampir                   The accompanying notes to the consolidated financial
  merupakan bagian yang tidak terpisahkan dari laporan               statements form an integral part of these consolidated financial
      keuangan konsolidasian secara keseluruhan.                                     statements taken as a whole.

                                                             4
Page 720
                                                                                                                                                                                                                            The original financial statements included herein are in Indonesian language.
                                            PT PEGADAIAN DAN ENTITAS ANAKNYA                                                                                                                         PT PEGADAIAN AND ITS SUBSIDIARIES
                                      LAPORAN PERUBAHAN EKUITAS KONSOLIDASIAN                                                                                                                 CONSOLIDATED STATEMENT OF CHANGES IN EQUITY
                                   Untuk Tahun yang Berakhir pada Tanggal 31 Desember 2023                                                                                                            For the Year Ended December 31, 2023
                                    (Disajikan dalam Jutaan Rupiah, kecuali dinyatakan lain)                                                                                                 (Expressed in Millions of Rupiah, unless otherwise stated)
                                                                                 Diatribusikan kepada pemilik entitas induk/Attributable to owners of the parent
                                                                                                                           Pengukuran                                                                   Diatribusikan
                                                                                                                         kembali imbalan                                                                    kepada
                                                                                                      Cadangan             pasca kerja/      Saldo laba/Retained earnings                                kepentingan
                                                                                                   revaluasi aset/       Remeasurement                                                                 non-pengendali/
                                                                                                        Assets               of post                               Belum                                Attributable to
                                                          Catatan/         Modal saham/              revaluation           employment       Dicadangkan/        dicadangkan/                           non-controlling     Jumlah ekuitas/
                                                           Notes           Share capital               reserves              benefits       Appropriated       Unappropriated       Jumlah/Total           interests         Total equity
Saldo pada tanggal 1 Januari 2022                                                6.250.000               7.698.904             (803.358)       10.516.523            2.593.843          26.255.912                3.089          26.259.001                             Balance as at January 1, 2022
Dividen                                                     23c                                -                     -                 -                   -         (1.456.062)         (1.456.062)               (513)         (1.456.575)                                                    Dividend
Pembentukan cadangan umum                                   23b                                -                     -                 -            970.708           (970.708)                    -                   -                   -                           Appropriation of general reserves
Cadangan revaluasi aset                                                                        -           (89.170)                    -                   -            89.170                     -                   -                   -                                   Asset revaluation reserve
Laba bersih tahun berjalan                                                                     -                     -                 -                   -         3.298.312           3.298.312                  633           3.298.945                                      Net income for the year
Penghasilan komprehensif lain:                                                                                                                                                                                                                                            Other comprehensive income:
   - Pengukuran kembali imbalan                                                                                                                                                                                                                                             Remeasurement of post -
       pasca kerja                                           22                            -                     -              185.509                    -                    -          185.509                     -            185.509                                    employment benefit
   - Keuntungan revaluasi aset                               11                            -               186.622                    -                    -                    -          186.622                     -            186.622                                Gain of revaluation asset -
   - Efek pajak terkait                                                                    -               (14.204)             (40.812)                   -                    -          (55.016)                    -            (55.016)                                      Related tax effect -
Total penghasilan komprehensif tahun berjalan                                              -               172.418              144.697                    -         3.298.312           3.615.427                  633           3.616.060                      Total other comprehensive current year
Saldo pada tanggal 31 Desember 2022                                              6.250.000               7.782.152             (658.661)       11.487.231            3.554.555          28.415.277                3.209          28.418.486                          Balance as at December 31, 2022
Dividen                                                     23c                            -                         -                 -                   -                  -                    -               (351)               (351)                                                    Dividend
Pembentukan cadangan umum                                   23b                            -                         -                 -        3.298.312            (3.298.312)                   -                   -                   -                           Appropriation of general reserves
Cadangan revaluasi asset                                                                   -               (89.183)                    -                   -            89.183                     -                   -                   -                                  Assets revaluation reserve
Laba bersih tahun berjalan                                                                 -                         -                 -                   -         4.376.012           4.376.012                  665           4.376.677                                      Net income for the year
Penghasilan komprehensif lain:                                                                                                                                                                                                                                            Other comprehensive income:
   - Pengukuran kembali imbalan                                                                                                                                                                                                                                             Remeasurement of post -
       pasca kerja                                           22                            -                     -             (212.810)                   -                    -          (212.810)                   -           (212.810)                                   employment benefit
   - Keuntungan revaluasi aset                               11                            -                 6.774                    -                    -                    -             6.774                    -              6.774                                Gain of revaluation asset -
   - Efek pajak terkait                                                                    -                     -               46.815                    -                    -            46.815                    -             46.815                                       Related tax effect -
Total penghasilan komprehensif tahun berjalan                                              -                 6.774              (165.995)                  -         4.376.012           4.216.791                  665           4.217.456                      Total other comprehensive current year
Saldo pada tanggal 31 Desember 2023                                              6.250.000               7.699.743             (824.656)       14.785.543            4.721.438          32.632.068                3.523          32.635.591                          Balance as at December 31, 2023
  Catatan atas laporan keuangan konsolidasian terlampir merupakan bagian yang tidak terpisahkan dari laporan keuangan konsolidasian                     The accompanying notes to the consolidated financial statements form an integral part of these consolidated financial statements taken as a whole.
                                                         secara keseluruhan.
                                                                                                                                                5
Page 721
                                                                          The original consolidated financial statements included herein
                                                                                                             are in Indonesian language.


      PT PEGADAIAN DAN ENTITAS ANAKNYA                                        PT PEGADAIAN AND ITS SUBSIDIARIES
       LAPORAN ARUS KAS KONSOLIDASIAN                                              CONSOLIDATED STATEMENT
      Untuk Tahun yang Berakhir pada Tanggal                                             OF CASH FLOWS
                 31 Desember 2023                                              For the Year Ended December 31, 2023
 (Disajikan dalam Jutaan Rupiah, kecuali dinyatakan                      (Expressed in Millions of Rupiah, unless otherwise
                        lain)                                                                    stated)



                                        Tahun yang Berakhir pada Tanggal 31 Desember/
                                                  Year Ended December 31,

                                                              Catatan/
                                            2023               Notes                2022

ARUS KAS DARI                                                                                                     CASH FLOWS FROM
  AKTIVITAS OPERASI                                                                                         OPERATING ACTIVITIES
Penerimaan kas dari pelanggan:                                                                             Cash receipt from customers:
  Pelunasan pinjaman yang diberikan         196.634.384                             172.939.979            Loan receivables repayment
  Penerimaan dana subsidi Pemulihan                                                                          Receipt of subsidies from
    Ekonomi Nasional                                                                                  Pemulihan Ekonomi Nasional
    (PEN)                                                 -                                53.916                              (PEN)
  Penerimaan pendapatan sewa                                                                                    Receipt of interest and
    modal dan administrasi                   16.101.318                              14.219.672              administration income
  Pendapatan usaha lainnya                      768.625                                 686.060              Other operating revenues
  Penerimaan lainnya                             72.117                                  44.104                            Other receipt
  Penerimaan kas dari penjualan                                                                                    Cash received from
    aset tetap dari                                                                                    disposal of fixed asset from
    operasi                                        30.297       11                          28.552                         operation
Pembayaran kas untuk:                                                                                                   Cash payment for:
  Penyaluran pinjaman                                                                                                  Loan receivables
    yang diberikan                         (205.155.031)                           (179.756.935)                       disbursement
  Pembayaran bunga                           (2.458.843)                             (1.718.187)                       Interest payment
  Pencairan dana subsidi                                                                                        Subsidies distributions
    Pemulihan Ekonomi                                                                                               from Pemulihan
    Nasional (PEN)                                        -                                (53.916)       Ekonomi Nasional (PEN)
  Pengembalian dana subsidi                                                                                     Subsidies refundment
    Pemulihan Ekonomi                                                                                               from Pemulihan
    Nasional (PEN)                                      -                                   (192)         Ekonomi Nasional (PEN)
  Beban pegawai                               (4.697.526)                             (4.149.164)                 Employee expenses
  Beban usaha                                 (3.708.259)                             (2.704.876)                 Operating expenses
  Pembayaran pajak penghasilan                (1.887.132)                             (1.288.977)                 Income tax payment

Arus kas bersih yang digunakan                                                                                  Net cash flows used in
  untuk aktivitas operasi                     (4.300.050)                             (1.699.964)                operating activities

ARUS KAS DARI                                                                                                     CASH FLOWS FROM
  AKTIVITAS INVESTASI                                                                                        INVESTING ACTIVITIES
Pengeluaran kas untuk:                                                                                              Cash payments for:
  Pembelian aset takberwujud                     (89.136)        12                      (76.703)        Purchase of intangible assets
  Pembelian aset tetap                        (1.034.093)        11                   (1.461.163)             Purchase of fixed assets

Arus kas bersih yang digunakan                                                                                  Net cash flows used in
  untuk aktivitas investasi                   (1.123.229)                             (1.537.866)                investing activities

ARUS KAS DARI                                                                                                     CASH FLOWS FROM
  AKTIVITAS PENDANAAN                                                                                        FINANCING ACTIVITIES
Penerimaan kas dari:                                                                                                  Cash receipt from:
  Pinjaman bank                             304.081.261          41                 137.385.768                            Bank loans
  Pinjaman pemerintah                                 -          41                      14.000                Loans from government
  Surat berharga yang diterbitkan             5.268.200          41                   7.020.000                      Securities issued
Pengeluaran kas untuk:                                                                                                Cash payment for:
  Pembayaran dividen                                  -         23c                  (1.456.062)                    Dividend payment
  Angsuran pinjaman bank                   (294.327.046)        41                 (135.363.350)                Bank loans installment
  Pelunasan surat berharga
    yang diterbitkan                          (9.362.000)        41                   (3.967.838)         Securities issued settlement
  Pembayaran emisi obligasi                       (6.664)                                 (1.824)                 Bonds issuance cost
  Pelunasan pinjaman pemerintah                 (345.591)        41                     (452.687)        Government loans settlement

Arus kas bersih yang diperoleh                                                                           Net cash flows provided from
  dari aktvitas pendanaan                     5.308.160                               3.178.007                  financing activities




  Catatan atas laporan keuangan konsolidasian terlampir                       The accompanying notes to the consolidated financial
  merupakan bagian yang tidak terpisahkan dari laporan                   statements form an integral part of these consolidated financial
      keuangan konsolidasian secara keseluruhan.                                         statements taken as a whole.

                                                                 6
Page 722
                                                                          The original consolidated financial statements included herein
                                                                                                             are in Indonesian language.


       PT PEGADAIAN DAN ENTITAS ANAKNYA                                       PT PEGADAIAN AND ITS SUBSIDIARIES
   LAPORAN ARUS KAS KONSOLIDASIAN (lanjutan)                                       CONSOLIDATED STATEMENT
       Untuk Tahun yang Berakhir pada Tanggal                                       OF CASH FLOWS (continued)
                  31 Desember 2023                                             For the Year Ended December 31, 2023
  (Disajikan dalam Jutaan Rupiah, kecuali dinyatakan                     (Expressed in Millions of Rupiah, unless otherwise
                         lain)                                                                   stated)



                                         Tahun yang Berakhir pada Tanggal 31 Desember/
                                                   Year Ended December 31,

                                                            Catatan/
                                             2023            Notes                  2022

PENURUNAN BERSIH KAS DAN                                                                                     NET DECREASE CASH
  SETARA KAS                                    (115.119)                                  (59.823)      AND CASH EQUIVALENTS

                                                                                                                  CASH AND CASH
KAS DAN SETARA KAS                                                                                               EQUIVALENTS AT
  PADA AWAL TAHUN                                378.750                                438.573          BEGINNING OF THE YEAR

                                                                                                                   CASH AND CASH
KAS DAN SETARA KAS PADA                                                                                          EQUIVALENTS AT
  AKHIR TAHUN                                    263.631                                378.750                 END OF THE YEAR

Kas dan setara kas pada                                                                                 Cash and cash equivalents at
  akhir tahun terdiri dari:                                 2d,2e,4,38                                  end of the year consists of:
Kas                                               61.863                                 71.324                                  Cash
Setara kas                                       201.768                                307.426                      Cash equivalents

Jumlah kas dan setara kas                        263.631                                378.750       Total cash and cash equivalents

Transaksi yang tidak
  melibatkan kas                                                                                               Non-cash transaction
  Perolehan aset tetap                           353.077       11                          65.304           Acquisition of fixed asset




   Catatan atas laporan keuangan konsolidasian terlampir                      The accompanying notes to the consolidated financial
   merupakan bagian yang tidak terpisahkan dari laporan                  statements form an integral part of these consolidated financial
       keuangan konsolidasian secara keseluruhan.                                        statements taken as a whole.

                                                               7
Page 723
                                                                   The original consolidated financial statements included herein
                                                                                                      are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                  PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                             NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                           THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                   As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                 for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                  (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                         unless otherwise stated)


1.   INFORMASI UMUM                                               1.   GENERAL INFORMATION

     PT Pegadaian didirikan pada tanggal 1 April 1901,                 PT Pegadaian was established on April 1, 1901,
     adapun berdasarkan Peraturan Pemerintah Nomor                     while based on Government Regulation Number 51
     51 Tahun 2011 tentang Perubahan Bentuk Badan                      of 2011 concerning Changes in the Form of the
     Hukum Perusahaan Umum (Perum) Pegadaian                           Legal Entity of a Public Company (Perum)
     Menjadi Perusahaan Perseroan (Persero), seluruh                   Pegadaian to a Limited Liability Company (Persero),
     saham Pegadaian dimiliki oleh Negara Republik                     all shares of Pegadaian are owned by the Republic
     Indonesia sebagaimana tertuang dalam Akta                         of Indonesia as stated in the Deed of Establishment
     Pendirian Nomor 01 tanggal 1 April 2012 yang                      Number 01 dated April 1, 2012, drawn up before
     dibuat di hadapan Notaris Nanda Fauz Iwan S.H,                    Notary Nanda Fauz Iwan SH, M.Kn, domiciled in
     M.Kn, berkedudukan di Jakarta Selatan, yang telah                 South Jakarta, which has been ratified by the
     disahkan oleh Menteri Hukum dan Hak Asasi                         Minister of Law and Human Rights of the Republic
     Manusia Republik Indonesia Nomor AHU-                             of Indonesia Number AHU-17525.A.H.01.01 of 2012
     17525.A.H.01.01 tahun 2012 tanggal 4 April 2012.                  dated April 4, 2012. Furthermore, With the issuance
     Selanjutnya dengan diterbitkannya Peraturan                       of Government Regulation Number 73 of 2021
     Pemerintah Nomor 73 Tahun 2021 tentang                            concerning the Addition of the Republic of
     Penambahan Penyertaan Modal Negara Republik                       Indonesia's State Equity Participation into the Share
     Indonesia ke dalam Modal Saham Perusahaan                         Capital of the Company (Persero) PT Bank Rakyat
     Perseroan (Persero) PT Bank Rakyat Indonesia                      Indonesia Tbk, the share ownership is divided into
     Tbk, maka kepemilikan saham terbagi atas Negara                   the Republic of Indonesia as Series A Dwiwarna
     Republik Indonesia sebagai Pemegang Saham Seri                    Shareholder and PT Bank Rakyat Indonesia
     A Dwiwarna dan PT Bank Rakyat Indonesia                           (Persero) Tbk as Series B Shareholder, as
     (Persero) Tbk sebagai Pemegang Saham Seri B,                      previously stated has stated in Deed Number 15
     sebagaimana telah tertuang dalam Akta Nomor 15                    dated September 23, 2021, drawn up before Notary
     tanggal 23 September 2021 yang dibuat di hadapan                  Nanda Fauz Iwan, SH, M.Kn., domiciled in Jakarta,
     Notaris Nanda Fauz Iwan, S.H., M.Kn.,                             and has been approved by the Minister of Law and
     berkedudukan di Jakarta, dan telah disetujui                      Human         Rights     based       on       Decree
     oleh    Menteri    Hukum     dan    Hak     Asasi                 Number AHU-0053287.A.H.01.02 Year 2021 is
     Manusia      berdasarkan     Surat     Keputusan                  September 29, 2021.
     Nomor AHU-0053287.A.H.01.02 Tahun 2021
     tanggal 29 September 2021.

     Berdasarkan      Pasal      3    Anggaran      Dasar              Based on Article 3 of the Articles of Association of
     PT Pegadaian sebagaimana tertuang dalam Akta                      PT Pegadaian as stated in Deed Number 15 dated
     Nomor 15 Tanggal 23 September 2021 yang dibuat                    September 23, 2021, drawn up before Notary
     di hadapan Notaris Nanda Fauz Iwan, S.H., M.Kn.,                  Nanda Fauz Iwan, S.H., M.Kn., domiciled in Jakarta
     berkedudukan       di      Jakarta,     dan      telah            and has been approved by the Minister of Law and
     disetujui oleh Menteri Hukum dan Hak Asasi                        Human       Rights      based      on   a      Decree
     Manusia      berdasarkan        Surat      Keputusan              No. AHU-0053287.A.H.01.02 Year 2021 dated
     No. AHU-0053287.A.H.01.02 Tahun 2021 tanggal                      September 29, 2021, approved the change in the
     29 September 2021, menyetujui perubahan nama                      name of the Company from the Limited Liability
     Perseroan dari PT Pegadaian (Persero) menjadi                     PT Pegadaian (Persero) to PT Pegadaian.
     PT Pegadaian. Pegadaian bertujuan untuk                           Pegadaian aims to conduct other loan disbursement
     melakukan usaha penyaluran pinjaman lainnya                       businesses in the form of Pawnshops,
     berupa Usaha Pegadaian, secara konvensional dan                   conventionally and based on sharia principles,
     berdasarkan prinsip syariah, berbasis Teknologi                   based on Information Technology/Digital Platforms
     Informasi/Platform Digital (untuk selanjutnya disebut             (hereinafter     referred    to     as   “IT”)    and
     “TI”) dan non-TI, serta optimalisasi pemanfaatan                  non-IT, as well as optimizing the use of the
     sumber daya yang dimiliki Perseroan untuk                         Company's resources to produce high-quality and
     menghasilkan jasa bermutu tinggi dan berdaya                      highly competitive services to gain/pursue profits to
     saing     kuat    untuk       mendapatkan/mengejar                increase the value of the Company with the
     keuntungan guna meningkatkan nilai Perseroan                      principles of a Limited Liability Company.
     dengan prinsip-prinsip Perseroan Terbatas.




                                                              8
Page 724
                                                                   The original consolidated financial statements included herein
                                                                                                      are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                  PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                             NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                           THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                   As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                 for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                  (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                         unless otherwise stated)


1.   INFORMASI UMUM (lanjutan)                                    1.   GENERAL INFORMATION (continued)

     Untuk mencapai maksud dan tujuan tersebut,                        To achieve the purpose and objectives, the
     Perusahaan menyelenggarakan usaha utama dan                       Company conducts its main business and other
     usaha lainnya sebagai berikut:                                    business activities as follows:

     1.   Penyaluran pinjaman berdasarkan hukum                        1.   Loan granting under pawning law including
          gadai termasuk gadai efek;                                        securities pawning;
     2.   Penyaluran pinjaman berdasarkan jaminan                      2.   Loan granting based on fiduciary guarantee;
          fidusia;
     3.   Pelayanan jasa titipan barang berharga;                      3.   Safekeeping valuable good services;
     4.   Pelayanan jasa taksiran dan sertifikasinya                   4.   Assessment and certification services for
          terhadap barang berharga;                                         valuable goods;
     5.   Kegiatan yang memberikan pendapatan                          5.   Activities that provide fee-based income;
          berdasarkan komisi (fee-based income);
     6.   Kegiatan usaha lainnya dengan persetujuan                    6.   Other business activities with the approval of
          Otoritas Jasa Keuangan; dan                                       the Financial Services Authority; and
     7.   Optimalisasi pemanfaatan sumber daya                         7.   To optimise the utilisation of the Company's
          Perusahaan.                                                       resources.

     Kantor pusat Perseroan berlokasi di Jl. Kramat Raya               The Company's head office is located at Jl. Kramat
     No. 162, Jakarta Pusat, 10430 dan mempunyai 12                    Raya No. 162, Central Jakarta, 10430 and it has 12
     kantor wilayah, 61 kantor area, 642 kantor cabang,                regional offices, 61 area offices, 642 branch offices,
     dan 3.450 kantor unit pelayanan cabang, yang                      and 3,450 branch unit offices throughout Indonesia
     tersebar di seluruh wilayah Indonesia (tidak diaudit).            (unaudited).

     Pendirian dan informasi umum                                      Establishment and general information

     Berdasarkan Surat Penetapan Menteri Badan                         Based on Decision Letter from Minister
     Usaha         Milik        Negara       (“BUMN”)                  of     State     Owned       Enterprise    (“SOE”)
     No. S-314/MBU/05/2016 tanggal 23 Mei 2016,                        No. S-314/MBU/05/2016 dated May 23, 2016, the
     modal saham dasar Perusahaan ditetapkan sebesar                   Company’s authorised share capital is set at
     Rp25.000.000.000.000 (nilai penuh) terdiri dari                   Rp25,000,000,000,000 (full amount) which consists
     25.000.000 (nilai penuh) lembar saham dengan nilai                of 25,000,000 (full amount) number of shares with a
     nominal Rp1.000.000 (nilai penuh) per lembar.                     nominal value of Rp1,000,000 (full amount) per
     Modal saham tersebut ditempatkan dan diambil                      share. The share capital is issued and subscribed
     bagian oleh Negara Republik Indonesia dan                         by the Republic of Indonesia and PT Bank Rakyat
     PT Bank Rakyat Indonesia (Persero) Tbk                            Indonesia (Persero) Tbk based on the Decision of
     berdasarkan Keputusan Para Pemegang Saham                         the Shareholders of the Limited Liability Company
     Perseroan        Terbatas      PT      Pegadaian                  PT Pegadaian concerning Amendment to the
     tentang      Perubahan       Anggaran       Dasar                 Articles of Association No. SK-307/MBU/09/2021
     No.     SK-307/MBU/09/2021         No.    B.1438-                 No. B.1438-DIR/CSC/09/2021, namely that the
     DIR/CSC/09/2021, yaitu bahwa Pemegang Saham                       Shareholders of the Company consist of:
     Perseroan terdiri dari:

     a.   Negara Republik Indonesia, Pemilik/Pemegang                  a.   The Republic of Indonesia, Owner/holder of
          Saham Seri A Dwiwarna sebanyak 1 (nilai                           Series A Dwiwarna Share of 1 (full amount)
          penuh) lembar saham atau sejumlah                                 shares or a total of Rp1,000,000 (full amount);
          Rp1.000.000 (nilai penuh);

     b.   PT Bank Rakyat Indonesia (Persero) Tbk,                      b.   PT Bank Rakyat Indonesia (Persero) Tbk,
          berkedudukan di Jakarta Pusat beralamat di                        domiciled in Central Jakarta having its address
          Jalan Jenderal Sudirman Nomor Kavling 44-46,                      at Jalan Jenderal Sudirman No. 44-46, City of
          Kota Jakarta Pusat, Pemilik/Pemegang Saham                        Central Jakarta, Owner/Shareholder Series B
          Seri B sebanyak 6.249.999 (nilai penuh) lembar                    totaling 6,249,999 (full amount) shares or
          saham atau senilai Rp6.249.999.000.000 (nilai                     Rp6,249,999,000,000 (full amount).
          penuh).




                                                              9
Page 725
                                                                         The original consolidated financial statements included herein
                                                                                                            are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                              PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                         NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                                       THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                               As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                             for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                              (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                                     unless otherwise stated)


1.   INFORMASI UMUM (lanjutan)                                          1.     GENERAL INFORMATION (continued)

     Pendirian dan informasi umum (lanjutan)                                   Establishment            and       general       information
                                                                               (continued)

     Pada tanggal 31 Desember 2023 dan 2022,                                   As at December 31, 2023 and 2022, the composition
     komposisi   Dewan    Komisaris     dan Direksi                            of the Company’s Board of Commissioners and
     Perusahaan adalah sebagai berikut:                                        Directors are as follows:

                                                 2023                                2022
     Dewan Komisaris                                                                                            Board of Commissioners
     Komisaris Utama                   Loto Srinaita Ginting             Loto Srinaita Ginting                    President Commissioner
     Komisaris Independen                 Makmur Keliat                     Makmur Keliat                      Independent Commissioner
     Komisaris Independen                  Nezar Patria                      Nezar Patria                      Independent Commissioner
     Komisaris Independen               Yudi Priambodo P.                 Yudi Priambodo P.                    Independent Commissioner
     Komisaris Independen              Muhammad Isnaini4)                          -                           Independent Commissioner
     Komisaris                               Sudarto                           Sudarto                                      Commissioner
     Komisaris                        Umiyatun Hayati Triastuti         Umiyatun Hayati Triastuti                           Commissioner
     Komisaris                            Rini Widyantini                   Rini Widyantini                                 Commissioner

     Dewan Direksi                                                                                                     Board of Directors
     Direktur Utama                     Damar Latri Setiawan              Damar Latri Setiawan                           President Director
     Direktur Pemasaran dan                                                                                         Marketing and Product
        Pengembangan Produk             Elvi Rofiqotul Hidayah           Elvi Rofiqotul Hidayah                  Development Director
     Direktur Jaringan,                                                                                           Network, Operation, and
        Operasi, dan Penjualan             Eka Pebriansyah                   Eka Pebriansyah                             Sales Director
     Direktur Keuangan dan                                                                                               Finance and Risk
        Manajemen Risiko                            -                   Ferdian Timur Satyagraha                  Management Director
     Direktur Keuangan dan                                                                                           Finance and Strategic
        Perencanaan Strategis        Ferdian Timur Satyagraha2)                        -                              Planning Director
     Direktur Teknologi                                                                                            Information Technology
        Informasi dan Digital              Teguh Wahyono                      Teguh Wahyono                         and Digital Director
     Direktur Human Capital,                                                                                     Human Capital, Legal and
        Legal dan Compliance                      -                      Ridwan Arbian Syah1)                      Compliance Director
     Direktur Human Capital                E.R.A. Taufiq3)                        -                                Human Capital Director
     Direktur Umum                        Gunawan Sulistyo                 Gunawan Sulistyo                               General Director
     Direktur Manajemen Risiko,                                                                                  Risk Management, Legal,
        Legal dan Kepatuhan                Udin Salahudin3)                            -                       and Compliance Director

     1)   diberhentikan dengan hormat sejak tanggal 23 Juni 2023               1)     dismissed with honour on June 23, 2023
     2)   peralihan penugasan pada tanggal 23 Juni 2023                        2)     transfer of assignment on June 23, 2023
     3)   diangkat pada tanggal 23 Juni 2023                                   3)     appointed on June 23, 2023
     4)   diangkat pada tanggal 11 Oktober 2023,                               4)     appointed on October 11, 2023,
          dalam proses fit & proper test OJK                                          in process for OJK’s fit & proper test



     Pada tanggal 31 Desember 2023 dan 2022,                                   As at December 31, 2023 and 2022, the composition
     susunan anggota Komite Audit, Komite Manajemen                            of the Company’s Audit Committee, Risk
     Risiko, Remunerasi dan Nominasi, Dewan                                    Management, Remuneration and Nomination
     Pengawas Syariah, Sekretaris Perusahaan, dan                              Committee, Sharia Supervisory Board, Corporate
     Satuan Pengawas Internal adalah sebagai berikut:                          Secretary and Internal Controller are as follows:

                                                 2023                                2022
     Komite Audit                                                                                                         Audit Committee
     Ketua                                Yudi Priambodo P.                  Yudi Priambodo P.                                   Chairman
     Anggota                                Makmur Keliat                      Makmur Keliat                                      Member
     Anggota                                       -                              Sudarto1)                                       Member
     Anggota                               Alpin Napitupulu                   Alpin Napitupulu                                    Member
     Anggota                                 Vicky Taufik                       Vicky Taufik                                      Member




                                                                   10
Page 726
                                                                             The original consolidated financial statements included herein
                                                                                                                are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                                 PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                            NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                                          THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                                  As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                                for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                                 (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                                        unless otherwise stated)


1.   INFORMASI UMUM (lanjutan)                                              1.    GENERAL INFORMATION (continued)

     Pendirian dan informasi umum (lanjutan)                                      Establishment           and       general       information
                                                                                  (continued)

     Pada tanggal 31 Desember 2023 dan 2022,                                      As at     December 31, 2023 and 2022, the
     susunan anggota Komite Audit, Komite Manajemen                               composition of the Company’s Audit Committee,
     Risiko, Remunerasi dan Nominasi, Dewan                                       Risk Management, Remuneration and Nomination
     Pengawas Syariah, Sekretaris Perusahaan, dan                                 Committee, Sharia Supervisory Board, Corporate
     Satuan Pengawas Internal adalah sebagai berikut:                             Secretary and Internal Controller are as follows:
     (lanjutan)                                                                   (continued)

                                                 2023                                    2022
     Komite Pemantau Risiko                                                                                     Risk Monitoring Committee
     Ketua                                Makmur Keliat                         Makmur Keliat                                    Chairman
     Anggota                            Yudi Priambodo P.                     Yudi Priambodo P.                                   Member
     Anggota                          Umiyatun Hayati Triastuti             Umiyatun Hayati Triastuti                             Member
     Anggota                            Humbul Kristiawan                     Humbul Kristiawan                                   Member
     Anggota                           Charles Reinier Vorst                 Charles Reinier Vorst                                Member
     Anggota                                 Sudarto2)                                 -                                          Member

     Komite Nominasi dan                                                                                                  Nomination and
        Remunerasi                                                                                             Remuneration Committee
     Ketua                                   Nezar Patria                         Nezar Patria                                 Chairman
     Anggota                             Loto Srinaita Ginting                Loto Srinaita Ginting                              Member
     Anggota                               Rini Widyantini                      Rini Widyantini                                  Member
     Anggota                                Arry Ekananta                        Arry Ekananta                                   Member
     Anggota                             Yuni Setyaningsih3)                            -                                        Member

     Dewan Pengawas Syariah                                                                                       Sharia Supervisory Board
     Ketua                             Muhammad Cholil Nafis                Muhammad Cholil Nafis                                 Chairman
     Anggota                            Muhammad Asrorun                     Muhammad Asrorun                                      Member
                                           Ni’am Sholeh                         Ni’am Sholeh

     Sekretaris Perusahaan                   Yudi Sadono                          Yudi Sadono                           Corporate Secretary

     Kepala Satuan                                                                                                      Chairman of Internal
       Pengawas Intern                  Hermawan Aries Andi                  Hermawan Aries Andi                              Controller

     1)   diberhentikan dengan hormat sejak tanggal 14 Februari 2023              1)     dismissed with honour on February 14, 2023
     2)   diangkat pada tanggal 14 Februari 2023                                  2)     appointed on February 14, 2023
     3)   diangkat pada tanggal 13 September 2023                                 3)     appointed on September 13, 2023



     Pada tanggal 31 Desember 2023 dan 2022, jumlah                               As at December 31, 2023 and 2022, the number of
     karyawan dan alih daya (tidak diaudit) Perusahaan                            employees and outsourcing (unaudited) of the
     dan entitas anak masing-masing adalah sebagai                                Company and subsidiaries are as follows:
     berikut:

                                                           2023                  2022
     Perusahaan                                                13.519                   12.950                                   The Company
     Entitas anak                                                 804                      684                                    Subsidiaries
     Alih daya                                                 21.166                   19.595                                    Outsourcing
     Total                                                     35.489                   33.229                                           Total




                                                                       11
Page 727
                                                                         The original consolidated financial statements included herein
                                                                                                            are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                           PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                      NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                                    THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                            As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                          for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                           (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                                  unless otherwise stated)


1.   INFORMASI UMUM (lanjutan)                                          1.     GENERAL INFORMATION (continued)

     Pendirian dan informasi umum (lanjutan)                                   Establishment       and     general       information
                                                                               (continued)

     Perusahaan telah menerbitkan emisi obligasi dan                           The Company has issued bonds and sukuk which
     sukuk yang dicatatkan pada Bursa Efek Indonesia                           are listed in the Indonesia Stock Exchange (“IDX”)
     (“BEI”) dengan rincian sebagai berikut:                                   with the following details as follows:

                                                      Tanggal            Tanggal Jatuh
                                                       Mulai/               Tempo/
     Jenis                                           Start date          Maturity Date                                          Type
     Obligasi Berkelanjutan III                                                                          Continuous Bond Phase III

     Obligasi Berkelanjutan III Tahap I Seri C       3 Oktober/            3 Oktober/          Continuous Bonds III Phase I Series C
                                                    October 2017          October 2022

     Obligasi Berkelanjutan III Tahap II Seri C       16 Maret/               16 Maret/       Continuous Bonds III Phase II Series C
                                                     March 2018              March 2023
     Obligasi Berkelanjutan IV                                                                           Continuous Bond Phase IV

     Obligasi Berkelanjutan IV Tahap I Seri B     13 Mei/May 2020       13 Mei/May 2023        Continuous Bonds IV Phase I Series B

     Obligasi Berkelanjutan IV Tahap II Seri B     8 Juli/July 2020      8 Juli/July 2023     Continuous Bonds IV Phase II Series B

     Obligasi Berkelanjutan IV Tahap II Seri C     8 Juli/July 2020      8 Juli/July 2025     Continuous Bonds IV Phase II Series C

     Obligasi Berkelanjutan IV Tahap III Seri B    22 September/         22 September/        Continuous Bonds IV Phase III Series B
                                                  September 2020        September 2023

     Obligasi Berkelanjutan IV Tahap IV Seri A    6 April/April 2021    16 April/April 2022   Continuous Bonds IV Phase IV Series A

     Obligasi Berkelanjutan IV Tahap IV Seri B    6 April/April 2021     6 April/April 2024   Continuous Bonds IV Phase IV Series B

     Obligasi Berkelanjutan V                                                                            Continuous Bond Phase V

     Obligasi Berkelanjutan V Tahap I Seri A      26 April/April 2022    6 Mei/May 2023        Continuous Bonds V Phase I Series A

     Obligasi Berkelanjutan V Tahap I Seri B      26 April/April 2022   26 April/April 2025    Continuous Bonds V Phase I Series B

     Obligasi Berkelanjutan V Tahap II Seri A        16 Agustus/             26 Agustus/       Continuous Bonds V Phase II Series A
                                                     August 2022             August 2023

     Obligasi Berkelanjutan V Tahap II Seri B        16 Agustus/             16 Agustus/       Continuous Bonds V Phase II Series B
                                                     August 2022             August 2025

     Obligasi Berkelanjutan V Tahap III Seri A         16 Juni/               26 Juni/        Continuous Bonds V Phase III Series A
                                                      June 2023              June 2024

     Obligasi Berkelanjutan V Tahap III Seri B         16 Juni/               16 Juni/        Continuous Bonds V Phase III Series B
                                                      June 2023              June 2026

     Obligasi Berkelanjutan V Tahap IV Seri A        24 Agustus/          4 September/        Continuous Bonds V Phase IV Series A
                                                     August 2023        September 2024

     Obligasi Berkelanjutan V Tahap IV Seri B        24 Agustus/             24 Agustus/      Continuous Bonds V Phase IV Series B
                                                     August 2023             August 2026

     Sukuk Mudharabah Berkelanjutan I                                                                    Continuous Sukuk Phase I

     Sukuk Berkelanjutan I Tahap I Seri B         13 Mei/May 2020       13 Mei/May 2023         Continuous Sukuk I Phase I Series B

     Sukuk Berkelanjutan I Tahap II Seri B         8 Juli/July 2020      8 Juli/July 2023       Continuous Sukuk I Phase II Series B

     Sukuk Berkelanjutan I Tahap II Seri C         8 Juli/July 2020      8 Juli/July 2025       Continuous Sukuk I Phase II Series C



                                                                  12
Page 728
                                                                                                The original consolidated financial statements included herein
                                                                                                                                   are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                                               PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                                          NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                                                        THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                                                As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                                              for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                                               (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                                                      unless otherwise stated)


1.   INFORMASI UMUM (lanjutan)                                                              1.     GENERAL INFORMATION (continued)

     Pendirian dan informasi umum (lanjutan)                                                       Establishment              and         general            information
                                                                                                   (continued)

     Perusahaan telah menerbitkan emisi obligasi dan                                               The Company has issued bonds and sukuk which
     sukuk yang dicatatkan pada Bursa Efek Indonesia                                               are listed in the Indonesia Stock Exchange (“IDX”)
     (“BEI”) dengan rincian sebagai berikut: (lanjutan)                                            with the following details as follows: (continued)

                                                                 Tanggal                        Tanggal Jatuh
                                                                  Mulai/                           Tempo/
     Jenis                                                      Start date                      Maturity Date                                                            Type
     Sukuk Mudharabah Berkelanjutan I                                                                                                Continuous Sukuk Phase I
       (lanjutan)                                                                                                                              (continued)

     Sukuk Berkelanjutan I Tahap III Seri B                22 September/                     22 September/                 Continuous Sukuk I Phase III Series B
                                                          September 2020                    September 2023

     Sukuk Berkelanjutan I Tahap IV Seri A                 6 April/April 2021               16 April/April 2022            Continuous Sukuk I Phase IV Series A

     Sukuk Berkelanjutan I Tahap IV Seri B                 6 April/April 2021                6 April/April 2024            Continuous Sukuk I Phase IV Series B

     Sukuk Mudharabah Berkelanjutan II                                                                                              Continuous Sukuk Phase II

     Sukuk Berkelanjutan II Tahap I Seri A                26 April/April 2022                6 Mei/May 2023                Continuous Sukuk II Phase I Series A

     Sukuk Berkelanjutan II Tahap I Seri B                26 April/April 2022               26 April/April 2025            Continuous Sukuk II Phase I Series B

     Sukuk Berkelanjutan II Tahap II Seri A                   16 Agustus/                       26 Agustus/                Continuous Sukuk II Phase II Series A
                                                              August 2022                       August 2023

     Sukuk Berkelanjutan II Tahap II Seri B                   16 Agustus/                        16 Agustus/               Continuous Sukuk II Phase II Series B
                                                              August 2022                        August 2025

     Sukuk Berkelanjutan II Tahap III                            16 Juni/                          26 Juni/                         Continuous Sukuk II Phase III
                                                                June 2023                         June 2024

     Sukuk Berkelanjutan II Tahap IV                          24 Agustus/                        24 Agustus/                      Continuous Sukuk III Phase IV
                                                              August 2023                        August 2026

     Seluruh penawaran umum obligasi dan sukuk                                                     All of the Company’s bond and sukuk public offering
     Perusahaan diperingkat oleh PT Pefindo dengan                                                 was rated by PT Pefindo with PT Bank Mega Tbk as
     PT Bank Mega Tbk sebagai wali amanat dengan                                                   their trustee with idAAA rating. See to Note 20 for
     peringkat idAAA. Lihat Catatan 20 untuk rincian                                               details of securities issued.
     surat berharga yang diterbitkan.

     Berikut ini adalah entitas anak yang dikonsolidasi                                            The following is the list of The Company’s
     oleh Perusahaan karena mempunyai kepemilikan                                                  consolidated subsidiaries in which it has majority
     mayoritas atau hak untuk mengendalikan operasi:                                               ownership or the right to control the operation:
                                                                                 Persentase                                      Jumlah aset (sebelum dieliminasi)/
                                                                                kepemilikan/                                      Total assets (before elimination)
                                     Domisili/      Jenis usaha/                Percentage of           Tahun operasi/
     Entitas anak/Subsidiaries       Domicile     Type of business               ownership             Year of operation           2023                       2022

     PT Balai Lelang Artha Gasia     Jakarta     Jasa lelang/                     99.995%                   2000                           195                           196
                                                 Auction services
     PT Pesonna Optima Jasa          Jakarta     Alih daya dan sewa/              99.000%                   2015                        889.661                       589.720
                                                 Outsourcing and rental
     PT Pesonna Indonesia Jaya       Jakarta     Perhotelan, jasa konstruksi,     99.000%                   2015                        123.700                       138.307
                                                 agen perjalanan, dan
                                                 makanan dan minuman/
                                                 Hospitality, constructions,
                                                 travel agents, and
                                                 food and beverages
     PT Pegadaian Galeri Dua Empat   Jakarta     Bisnis emas/                     99.999%                   2018                        633.528                       630.342
                                                 Gold business




                                                                                 13
Page 729
                                                                 The original consolidated financial statements included herein
                                                                                                    are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                           NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                         THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                 As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                               for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                       unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                        2.   SIGNIFICANT ACCOUNTING POLICIES

     Entitas induk langsung Perusahaan adalah                        The Company’s immediate is PT Bank Rakyat
     PT Bank Rakyat Indonesia (Persero) Tbk dan                      Indonesia (Persero) Tbk and ultimate parent is the
     entitas induk utama Perusahaan adalah Pemerintah                Government of the Republic of Indonesia. The
     Republik      Indonesia.    Laporan      keuangan               consolidated financial statements of the Company
     konsolidasian Perusahaan dan Entitas Anaknya                    and Its Subsidiaries (together called “Group”) were
     (bersama-sama disebut “Grup”) disusun dan                       prepared and authorised by Directors to be issued
     diotorisasi oleh Direksi untuk terbit pada tanggal              at February 5, 2024.
     5 Februari 2024.

     Kebijakan akuntansi signifikan yang diterapkan                  The significant accounting policies adopted in the
     dalam penyusunan laporan keuangan konsolidasian                 preparation of these consolidated financial
     adalah seperti yang dijabarkan berikut ini:                     statements are set out the following:

     a.   Dasar penyusunan        laporan    keuangan                a.   Basis of preparation of the consolidated
          konsolidasian                                                   financial statements

          Pernyataan Kepatuhan                                            Statement of Compliance

          Laporan keuangan konsolidasian ini telah                        The consolidated financial statements have
          disusun dan disajikan sesuai dengan Standar                     been prepared and presented in accordance
          Akuntansi Keuangan di Indonesia yang                            with     Indonesian     Financial   Accounting
          mencakup Pernyataan dan Interpretasi yang                       Standards which comprise the Statements and
          dikeluarkan oleh Dewan Standar Akuntansi                        Interpretations issued by the Board of Financial
          Keuangan Ikatan Akuntan Indonesia.                              Accounting Standards of the Indonesian
                                                                          Institute of Accountants.

          Laporan keuangan konsolidasian ini juga                         The consolidated financial statements have
          disusun dan disajikan sesuai dengan peraturan                   also been prepared and presented in
          Badan Pengawas Pasar Modal dan lembaga                          accordance with Capital Market and Financial
          Keuangan ("BAPEPAM-LK”, yang fungsinya                          Institutions Supervisory Agency (“BAPEPAM-
          dialihkan kepada Otoritas Jasa Keuangan                         LK”, whose function has been transferred to the
          (“OJK”) sejak     tanggal    1 Januari 2013)                    Financial Services Authority (“OJK”) starting
          No. VIII.G.7 yang merupakan Lampiran                            January 1, 2013), rule No. VIII.G.7, Appendix of
          Keputusan ketua BAPEPAM-LK No. KEP-                             the Decide of the Chairman of the BAPEPAM-
          347/BL/2012 tanggal 25 Juni 2012 tentang                        LK No. KEP-347/BL/2012 dated June 25, 2012
          “Penyajian dan Pengungkapan Laporan                             regarding “Financial Statements Presentation
          Keuangan Emiten atau Perusahaan Publik”.                        and Disclosure of the Issuer or Public
                                                                          Company”.

          Laporan arus kas konsolidasian ini disusun                      The consolidated statement of cashflows is
          dengan       metode      langsung      dengan                   prepared based on the direct method by
          mengelompokkan arus kas dalam aktivitas                         classifying cash flow on the basis of operating,
          operasi, investasi, dan pendanaan. Untuk                        investing and financing activities. For the
          tujuan laporan arus kas konsolidasian, kas dan                  purpose of consolidated statement of cash flow,
          setara kas mencakup kas, kas pada bank, dan                     cash and cash equivalents include cash on
          deposito berjangka dengan jatuh tempo tiga                      hand, cash in banks and time deposits with
          bulan atau kurang dari tanggal penempatan                       maturity of three months or less from the
          yang tidak dibatasi penggunaannya dan tidak                     placement date which are not restricted and
          digunakan sebagai jaminan atas pinjaman.                        placed as collateral for any borrowings.

          Seluruh angka dalam laporan keuangan                            Figures in the consolidated financial statements
          konsolidasian ini, dinyatakan dalam jutaan                      are expressed in million Rupiah, unless
          Rupiah, kecuali dinyatakan lain.                                otherwise stated.




                                                           14
Page 730
                                                                   The original consolidated financial statements included herein
                                                                                                      are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                  PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                             NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                           THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                   As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                 for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                  (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                         unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                          2.   SIGNIFICANT           ACCOUNTING              POLICIES
     (lanjutan)                                                        (continued)

     a.   Dasar penyusunan laporan             keuangan                a.   Basis of preparation of the consolidated
          konsolidasian (lanjutan)                                          financial statements (continued)

          Pernyataan Kepatuhan (lanjutan)                                   Statement of Compliance (continued)

          Pos-pos yang disertakan dalam laporan                             Items included in the consolidated financial
          keuangan      konsolidasian    Grup     diukur                    statements of the Group are measured using
          menggunakan mata uang yang sesuai dengan                          the currency of the primary economic
          lingkungan ekonomi utama di mana Grup                             environment in which the Group operates (the
          beroperasi (“mata uang fungsional”). Mata uang                    “functional currency”). The functional currency
          fungsional Grup adalah Rupiah.                                    of the Group is Rupiah.

          Dalam      penyusunan     laporan    keuangan                     The preparation of the consolidated financial
          konsolidasian dibutuhkan estimasi dan asumsi                      statements requires the use of estimates and
          yang mempengaruhi nilai aset dan liabilitas                       assumptions that affects the reported amounts
          dilaporkan dan pengungkapan atas aset dan                         of assets and liabilities and disclosure of
          liabilitas kontinjensi pada tanggal laporan                       contingent assets and liabilities at the date of
          keuangan       konsolidasian     dan    jumlah                    the consolidated financial statements, and the
          pendapatan dan beban selama periode                               reported amounts of revenues and expenses
          laporan. Walaupun estimasi ini dibuat                             during the reporting period. Although these
          berdasarkan pengetahuan terbaik Manajemen                         estimates are based on Management’s best
          atas kejadian dan tindakan saat ini, hasil yang                   knowledge of current events and activities,
          timbul mungkin berbeda dengan jumlah yang                         actual results may differ from those estimates
          diestimasi semula (lihat Catatan 3).                              (see Note 3).

     b.   Perubahan pada pernyataan standar                            b.   Changes to the statement of financial
          akuntansi keuangan dan interpretasi atas                          accounting standards and interpretations
          pernyataan standar akuntansi keuangan                             on the statement of financial accounting
                                                                            standards

              Amendemen PSAK No. 1: Penyajian                                   Amendments to PSAK No. 1: Classification
              Laporan Keuangan tentang Klasifikasi                              of Liabilities as Current or Non-current,
              Liabilitas sebagai Jangka Pendek atau                             effective January 1, 2023, and earlier
              Jangka           Panjang          efektif                         application is permitted.
              1 Januari 2023, dan penerapan lebih awal
              diizinkan.

              Amandemen menentukan persyaratan                                  The amendments specify the requirements
              untuk    mengklasifikasikan       kewajiban                       for classifying liabilities as current or non-
              sebagai lancar atau tidak lancar.                                 current. The amendments clarify:
              Amandemen tersebut menjelaskan:
              -   Apa yang dimaksud dengan hak untuk                            -     What is meant by a right to defer
                  menunda penyelesaian;                                               settlement;
              -   Bahwa hak untuk menunda harus ada                             -     That a right to defer must exist at the
                  pada akhir periode pelaporan;                                       end of the reporting period;
              -   Klasifikasi tersebut tidak terpengaruh                        -     That classification is unaffected by the
                  oleh kemungkinan bahwa entitas akan                                 likelihood that an entity will exercise its
                  menggunakan hak penangguhannya;                                     deferral right; and
                  dan
              -   Bahwa hanya jika derivatif melekat                            -     That only if an embedded derivative in
                  dalam liabilitas konversi itu sendiri                               a convertible liability is itself an equity
                  merupakan         instrumen     ekuitas,                            instrument would the terms of a liability
                  ketentuan      liabilitas tidak   akan                              not impact its classification.
                  memengaruhi klasifikasinya.




                                                             15
Page 731
                                                                  The original consolidated financial statements included herein
                                                                                                     are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                 PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                            NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                          THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                  As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                 (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                        unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                         2.   SIGNIFICANT           ACCOUNTING              POLICIES
     (lanjutan)                                                       (continued)

     b.   Perubahan pada pernyataan standar                           b.   Changes to the statement of financial
          akuntansi keuangan dan interpretasi atas                         accounting standards and interpretations
          pernyataan standar akuntansi keuangan                            on the statement of financial accounting
          (lanjutan)                                                       standards (continued)

             Amandemen PSAK No. 1: Penyajian                                   Amendment of PSAK No. 1: Presentation
             laporan keuangan - Pengungkapan                                   of financial statement - Disclosure of
             Kebijakan Akuntansi.                                              accounting policies.

             Amandemen ini memberikan panduan                                  This amendments provide guidance to help
             untuk membantu entitas menerapkan                                 entities apply materiality judgements to
             pertimbangan       materialitas     dalam                         accounting policy disclosures. The
             pengungkapan       kebijakan    akuntansi.                        amendments aim to help entities provide
             Amandemen tersebut bertujuan untuk                                accounting policy disclosures that are more
             membantu         entitas      menyediakan                         useful by replacing the requirement for
             pengungkapan kebijakan akuntansi yang                             entities to disclose their ‘significant’
             lebih    berguna      dengan    mengganti                         accounting policies with a requirement to
             persyaratan     dalam     mengungkapkan                           disclose their ‘material’ accounting policies
             kebijakan akuntansi 'signifikan' entitas                          and adding guidance on how entities apply
             menjadi          persyaratan         untuk                        the concept of materiality in making
             mengungkapkan kebijakan akuntansi                                 decisions     about     accounting    policy
             'material' entitas dan menambahkan                                disclosures.
             panduan tentang bagaimana entitas
             menerapkan konsep materialitas dalam
             membuat          keputusan        tentang
             pengungkapan kebijakan akuntansi.

             Amandemen tersebut berdampak pada                                 The amendments have had an impact on
             pengungkapan kebijakan akuntansi Grup,                            the Group’s disclosures of accounting
             namun tidak berdampak pada pengukuran,                            policies, but not on the measurement,
             pengakuan atau penyajian item apa pun                             recognition or presentation of any items in
             dalam laporan keuangan Grup.                                      the Group’s financial statements.

             Amendemen PSAK No. 16: Aset Tetap -                               Amendment of PSAK No. 16: Fixed Assets
             Hasil    sebelum Penggunaan   yang                                - Proceeds before Intended Use
             Diintensikan

             Amandemen ini tidak memperbolehkan                                The amendments prohibit entities from
             entitas untuk mengurangi suatu hasil                              deducting from the cost of an item of fixed
             penjualan item yang diproduksi saat                               assets, any proceeds from selling items
             membawa aset tersebut ke lokasi dan                               produced while bringing that asset to the
             kondisi yang diperlukan supaya aset dapat                         location and condition necessary for it to be
             beroperasi      sesuai    dengan     intensi                      capable of operating in the manner
             manajemen dari biaya perolehan suatu                              intended by management. Instead, an
             aset tetap. Sebaliknya, entitas mengakui                          entity recognizes the proceeds from selling
             hasil dari penjualan item-item tersebut, dan                      such items, and the costs of producing
             biaya untuk memproduksi item-item                                 those items, in the profit or loss.
             tersebut, dalam laba rugi.

             Grup menerapkan amandemen tersebut                                The Group applies the amendments
             secara retrospektif hanya untuk aset tetap                        retrospectively only to items of fixed assets
             yang dibuat supaya aset siap digunakan                            made available for use on or after the
             pada atau setelah awal periode penyajian                          beginning of the earliest period presented
             paling awal ketika entitas pertama kali                           when the entity first applies the
             menerapkan amandemen tersebut.                                    amendment.



                                                            16
Page 732
                                                                The original consolidated financial statements included herein
                                                                                                   are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                               PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                          NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                        THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                              for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                               (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                      unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                       2.   SIGNIFICANT           ACCOUNTING              POLICIES
     (lanjutan)                                                     (continued)

     b.   Perubahan pada pernyataan standar                         b.   Changes to the statement of financial
          akuntansi keuangan dan interpretasi atas                       accounting standards and interpretations
          pernyataan standar akuntansi keuangan                          on the statement of financial accounting
          (lanjutan)                                                     standards (continued)

             Amendemen PSAK No. 16: Aset Tetap -                             Amendment of PSAK No. 16: Fixed Assets
             Hasil    sebelum      Penggunaan yang                           - Proceeds before Intended Use
             Diintensikan (lanjutan)                                         (continued)

             Amandemen ini tidak berdampak pada                              These amendments had no impact on the
             laporan keuangan konsolidasian Grup                             consolidated financial statements of the
             karena tidak ada penjualan atas item-item                       Group as there were no sales of such items
             yang dihasilkan aset tetap yang menjadi                         produced by fixed assets made available
             tersedia untuk digunakan pada atau                              for use on or after the beginning of the
             setelah awal periode sajian paling awal.                        earliest period presented.

             Amandemen PSAK No. 25: Kebijakan                                Amendment of PSAK No. 25: Accounting
             Akuntansi, Perubahan Estimasi Akuntansi,                        Policies, Changes in Accounting Estimates
             dan Kesalahan terkait Definisi Estimasi                         and Errors - Definition of Accounting
             Akuntansi                                                       Estimates

             Amandemen PSAK No. 25 memperjelas                               The amendments to PSAK No. 25 clarify
             perbedaan antara perubahan estimasi                             the distinction between changes in
             akuntansi, perubahan kebijakan akuntansi                        accounting    estimates,    changes      in
             dan koreksi kesalahan. Amandemen juga                           accounting policies and the correction of
             mengklarifikasi   bagaimana      entitas                        errors. They also clarify how entities use
             menggunakan teknik pengukuran dan input                         measurement techniques and inputs to
             untuk      mengembangkan        estimasi                        develop accounting estimates.
             akuntansi.

             Amandemen ini tidak memiliki dampak                             The amendments had no impact on the
             terhadap laporan keuangan konsolidasian                         Group’s consolidated financial statements.
             Grup.

             Amandemen PSAK No. 46: Pajak                                    Amendment of PSAK No. 46: Income
             Penghasilan - Pajak Tangguhan Terkait                           Taxes - Deferred Tax related to Assets and
             Aset dan Liabilitas Yang Timbul Dari                            Liabilities arising from a Single Transaction
             Transaksi Tunggal

             Amandemen PSAK No. 46 Pajak                                     The amendments to PSAK No. 46 Income
             Penghasilan mempersempit ruang lingkup                          Taxes narrow the scope of the initial
             pengecualian pengakuan awal, sehingga                           recognition exception, so that it no longer
             tidak lagi berlaku pada transaksi yang                          applies to transactions that give rise to
             menimbulkan perbedaan temporer dapat                            equal taxable and deductible temporary
             dikurangkan dalam jumlah yang sama dan                          differences   such     as    leases     and
             perbedaan temporer kena pajak dan                               decommissioning liabilities.
             seperti sewa dan liabilitas dekomisioning.

             Amandemen ini tidak mempunyai dampak                            The amendments had no impact on the
             terhadap laporan keuangan konsolidasian                         Group’s consolidated financial statements.
             Grup.




                                                          17
Page 733
                                                                 The original consolidated financial statements included herein
                                                                                                    are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                           NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                         THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                 As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                               for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                       unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                        2.   SIGNIFICANT           ACCOUNTING              POLICIES
     (lanjutan)                                                      (continued)

     c.   Prinsip konsolidasi                                        c.   Principles of consolidation

          Laporan keuangan konsolidasian meliputi                         The consolidated financial statements include
          laporan keuangan Perusahaan dan entitas                         the accounts of the Company and its
          anak di mana Perusahaan memiliki kendali.                       subsidiaries which the company has control.
          Perusahaan mengendalikan entitas ketika                         The Company controls an entity when the
          Perusahaan terekspos atas atau memiliki hak                     Company is exposed to, or has rights to,
          untuk, pengembalian yang bervariabel dari                       variable returns from its involvement with the
          keterlibatannya dengan entitas dan memiliki                     entity and has the ability to affect those returns
          kemampuan           untuk     mempengaruhi                      through its power of the entity.
          pengembalian tersebut melalui pengendalian
          atas entitas tersebut.

          Transaksi, saldo, dan keuntungan antar entitas                  Intercompany transactions, balances and
          Grup yang belum direalisasi telah dieliminasi.                  unrealised gains on transactions between the
          Kerugian yang belum direalisasi juga                            Group companies are eliminated. Unrealised
          dieliminasi. Kebijakan akuntansi entitas anak                   losses are also eliminated. Accounting policies
          disesuaikan jika diperlukan untuk memastikan                    of subsidiaries have been adjusted where
          konsistensi dengan kebijakan akuntansi yang                     necessary to ensure consistency with the
          diadopsi Grup.                                                  policies adopted by the Group.

          Kebijakan akuntansi yang diterapkan dalam                       The accounting policies adopted in preparing
          penyusunan laporan keuangan konsolidasian                       the consolidated financial statements have
          telah diterapkan secara konsisten oleh entitas                  been consistently applied by the subsidiaries,
          anak, kecuali bila dinyatakan lain.                             unless otherwise stated.

          Entitas anak dikonsolidasikan sejak tanggal                     The subsidiaries are consolidated from the date
          pengendalian beralih secara efektif kepada                      on which effective control is transferred to the
          Perusahaan dan tidak lagi dikonsolidasi sejak                   Company and is no longer consolidated from
          Perusahaan tidak lagi memiliki kendali.                         the date when the Company is no longer able
                                                                          to control.

          Kepentingan non-pengendali adalah ekuitas                       Non-controlling interest represents the equity in
          entitas anak yang tidak dapat diatribusikan                     a subsidiary not attributable directly or indirectly
          secara langsung atau tidak langsung pada                        to the parent.
          entitas induk.

          Kepentingan non-pengendali disajikan di                         Non-controlling interest is reported as equity in
          ekuitas dalam laporan keuangan posisi                           the consolidated statement of financial position,
          konsolidasian, terpisah dari ekuitas pemilik                    separate from the owner of the company’s
          Perusahaan. Kepentingan non-pengendali atas                     equity. Non-controlling interest in net assets is
          aset bersih disajikan sebagai bagian dari                       presented as part of equity. Non-controlling
          ekuitas. Kepentingan non-pengendali disajikan                   interest is reported as equity in the consolidated
          di ekuitas dalam laporan keuangan posisi                        statement of financial position, separate from
          konsolidasian, terpisah dari ekuitas pemilik                    the owner of the company’s equity.
          Perusahaan.

     d.   Instrumen keuangan                                         d.   Financial instruments

          Aset keuangan dan liabilitas keuangan                           Financial assets and financial liabilities

          Aset keuangan Grup terutama terdiri dari kas                    The Group’s financial assets mainly consist of
          dan setara kas, pinjaman yang diberikan,                        cash and cash equivalents, loans, accrued
          pendapatan yang masih harus diterima, piutang                   income, other receivables, direct participation
          lain-lain, penyertaan langsung dan aset lain-                   and other assets.
          lain.


                                                           18
Page 734
                                                                     The original consolidated financial statements included herein
                                                                                                        are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                    PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                               NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                             THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                     As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                   for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                    (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                           unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                            2.   SIGNIFICANT           ACCOUNTING              POLICIES
     (lanjutan)                                                          (continued)

     d.   Instrumen keuangan (lanjutan)                                  d.   Financial instruments (continued)

          Aset keuangan dan liabilitas keuangan                               Financial assets and financial liabilities
          (lanjutan)                                                          (continued)

          Liabilitas keuangan Grup terutama terdiri dari                      The Company’s financial liabilities mainly
          pinjaman bank, utang usaha, utang kepada                            consist of bank loans, trade payables, payable
          nasabah, akrual, liabilitas lain-lain, surat                        to customers, accruals, other liabilities,
          berharga yang diterbitkan, dan pinjaman dari                        securities issued and loans from government.
          pemerintah.

          Klasifikasi instrumen keuangan                                      Classification financial instruments

          Sesuai dengan PSAK No. 71, terdapat tiga                            In accordance with SFAS No. 71, there are
          klasifikasi pengukuran aset keuangan:                               three measurement classifications for financial
                                                                              assets:
          i.     Biaya perolehan diamortisasi;                                i. Amortised cost;
          ii.    Diukur pada nilai wajar melalui laba rugi                    ii. Fair value through profit or loss (“FVTPL”);
                 (“FVTPL”);
          iii.   Diukur pada nilai wajar melalui penghasilan                  iii. Fair value through other comprehensive
                 komprehensif lain (“FVOCI”).                                      income (“FVOCI”).

          Aset keuangan diklasifikasikan menjadi                              Financial assets are classified into these
          kategori tersebut di atas berdasarkan model                         categories based on the business model within
          bisnis dimana aset keuangan tersebut dimiliki                       which they are held and their contractual cash
          dan karakteristik arus kas kontraktualnya.                          flow characteristics. The business model
          Model bisnis merefleksikan bagaimana                                reflects how groups of financial assets are
          kelompok aset keuangan dikelola untuk                               managed to achieve a particular business
          mencapai tujuan bisnis tertentu.                                    objective.

          Suatu instrumen utang diukur pada FVOCI,                            A debt instruments measured at FVOCI only if
          hanya jika memenuhi kedua kondisi berikut dan                       it meets both of the following conditions and is
          tidak ditetapkan sebagai FVTPL:                                     not designated as at FVTPL:
          -    Aset keuangan dikelola dalam model bisnis                      -    The financial assets is held within
               yang bertujuan untuk memiliki aset                                  a business model whose objective is to
               keuangan untuk tujuan mendapatkan arus                              hold the asset to collect contractual cash
               kas kontraktual (held to collect); dan                              flows (held to collect); and
          -    Kriteria kontraktual dari aset keuangan                        -    Its contractual terms give rise on specified
               yang pada tanggal tertentu menghasilkan                             dates to cash flows that are solely
               arus kas yang merupakan pembayaran                                  payments of principal and interest (“SPPI”)
               pokok dan bunga semata (“SPPI”) dari                                on the principal amount outstanding.
               jumlah pokok terutang.
          -    Aset keuangan dikelola dalam model bisnis                      -    The financial asset is held within
               yang tujuan tercapai dengan mendapatkan                             a business model whose objective is
               arus kas kontraktual dan menjual aset                               achieved by both collecting contractual
               keuangan (held to collect and sell); dan                            cash flows and selling the financial asset
                                                                                   (held to collect and sell); and
          -      Kriteria kontraktual dari aset keuangan                      -    Its contractual terms from financial assets
                 yang pada tanggal tertentu menghasilkan                           give rise on specified dates to cash flows
                 arus kas yang merupakan pembayaran                                that are solely payments of principal and
                 pokok dan bunga semata dari jumlah                                interest (“SPPI”) on the principal amount
                 pokok terutang.                                                   outstanding.




                                                               19
Page 735
                                                                    The original consolidated financial statements included herein
                                                                                                       are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                   PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                              NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                            THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                    As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                  for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                   (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                          unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                           2.   SIGNIFICANT           ACCOUNTING              POLICIES
     (lanjutan)                                                         (continued)

     d.   Instrumen keuangan (lanjutan)                                 d.   Financial instruments (continued)

          Klasifikasi instrumen keuangan (lanjutan)                          Classification     of   Financial     Instruments
                                                                             (continued)

          Seluruh      aset   keuangan     yang  tidak                       All financial assets not classified as measured
          diklasifikasikan sebagai diukur dengan biaya                       at amortised cost or FVOCI as described above
          perolehan       diamortisasi   atau   FVOCI                        are measured at FVTPL.
          sebagaimana ketentuan di atas diukur dengan
          FVTPL.

          Aset dapat dijual dari portofolio hold to collect                  Assets may be sold out of hold to collect
          ketika terdapat peningkatan risiko kredit.                         portfolios where there is an increase in credit
          Penghentian untuk alasan lain diperbolehkan                        risk. Disposals for other reasons are permitted
          namun jumlah penjualan tersebut harus tidak                        but such sales should be insignificant in value
          signifikan jumlahnya atau tidak sering.                            or infrequent in nature.

          Laba rugi yang belum direalisasi atas aset                         Unrealised gains or losses of financial assets
          keuangan yang diklasifikasikan sebagai FVOCI                       held at FVOCI deferred in other comprehensive
          ditangguhkan di pendapatan komprehensif lain                       income until the asset is derecognised.
          sampai aset tersebut dihentikan.

          Aset keuangan dapat ditetapkan sebagai                             Financial assets may be designated at FVTPL
          FVTPL hanya jika ini dapat mengeliminasi atau                      only if doing so eliminates or reduces
          mengurangi accounting mismatch.                                    accounting mismatch.

          Penilaian apakah arus kas kontraktual                              Assessment of whether contractual cash
          hanya merupakan pembayaran pokok dan                               flows are solely payments of principal and
          bunga semata                                                       interest

          Untuk tujuan penilaian ini, 'pokok' didefinisikan                  For the purposes of this assessment, ‘principal’
          sebagai nilai wajar dari aset keuangan pada                        is defined as the fair value of the financial asset
          pengakuan awal. 'Bunga' didefinisikan sebagai                      on initial recognition. ‘Interest’ is defined as
          imbalan untuk nilai waktu atas uang dan untuk                      consideration for the time value of money and
          risiko kredit yang terkait dengan jumlah pokok                     for the credit risk associated with the principal
          yang terutang selama periode waktu tertentu                        amount outstanding during a particular period
          dan untuk risiko dan biaya pinjaman dasar                          of time and for other basic lending risks and
          lainnya (misalnya risiko likuiditas dan biaya                      costs (i.e. liquidity risk and administrative
          administrasi), serta marjin keuntungan.                            costs), as well as profit margin.

          Dalam menilai apakah arus kas kontraktual                          In assessing whether the contractual cash flows
          adalah SPPI, Grup mempertimbangkan                                 are SPPI, the Group considers the contractual
          ketentuan kontraktual instrumen tersebut. Hal                      terms of the instrument. This includes
          ini termasuk menilai apakah aset keuangan                          assessing whether the financial asset contains
          mengandung ketentuan kontraktual yang dapat                        a contractual term that could change the timing
          mengubah waktu atau jumlah arus kas                                or amount of contractual cash flows such that it
          kontraktual sehingga tidak memenuhi kondisi                        would not meet this condition. In making the
          ini. Dalam melakukan penilaian, Grup                               assessment, the Group considers:
          mempertimbangkan:
          -    Kejadian kontinjensi yang akan mengubah                       -    Contingent events that would change the
               jumlah dan waktu arus kas;                                         amount and timing of cash flows;
          -    Fitur leverage;                                               -    Leverage features;
          -    Persyaratan pelunasan dipercepat dan                          -    Prepayment and extension terms;
               perpanjangan fasilitas;




                                                              20
Page 736
                                                                    The original consolidated financial statements included herein
                                                                                                       are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                   PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                              NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                            THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                    As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                  for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                   (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                          unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                           2.   SIGNIFICANT           ACCOUNTING              POLICIES
     (lanjutan)                                                         (continued)

     d.   Instrumen keuangan (lanjutan)                                 d.   Financial instruments (continued)

          Penilaian apakah arus kas kontraktual                              Assessment of whether contractual cash
          hanya merupakan pembayaran pokok dan                               flows are solely payments of principal and
          bunga semata (lanjutan)                                            interest (continued)

          Dalam menilai apakah arus kas kontraktual                          In assessing whether the contractual cash flows
          adalah SPPI, Grup mempertimbangkan                                 are SPPI, the Group considers the contractual
          ketentuan kontraktual instrumen tersebut. Hal                      terms of the instrument. This includes
          ini termasuk menilai apakah aset keuangan                          assessing whether the financial asset contains
          mengandung ketentuan kontraktual yang dapat                        a contractual term that could change the timing
          mengubah waktu atau jumlah arus kas                                or amount of contractual cash flows such that it
          kontraktual sehingga tidak memenuhi kondisi                        would not meet this condition. In making the
          ini. Dalam melakukan penilaian, Grup                               assessment, the Group considers: (continued)
          mempertimbangkan: (lanjutan)
          -    Ketentuan yang membatasi klaim Grup                           -    Terms that limit the Group’s claim to cash
               atas arus kas dari aset tertentu (seperti                          flows from specified assets (e.g. non-
               pinjaman non-recourse); dan                                        recourse loans); and
          -    Fitur yang memodifikasi imbalan dari nilai                    -    Features that modify consideration of the
               waktu atas uang (seperti penetapan ulang                           time value of money (e.g. periodical reset
               suku bunga berkala).                                               of interest rates).

          Penilaian model bisnis                                             Business model assessment

          Model bisnis mengacu pada bagaimana aset                           Business model refers to how financial assets
          keuangan       dikelola    bersama       untuk                     are managed together to generate cash flows
          menghasilkan arus kas untuk Grup. Arus kas                         for the Group. This may be collecting
          mungkin dihasilkan dengan menerima arus kas                        contractual cash flows, selling financial assets
          kontraktual, menjual aset keuangan atau                            or both. Business models are determined at a
          keduanya. Model bisnis ditentukan pada tingkat                     level of aggregation where groups of assets are
          agregasi di mana kelompok aset dikelola                            managed together to achieve a particular
          bersama untuk mencapai tujuan tertentu dan                         objective and do not depend on management's
          tidak bergantung pada niat manajemen pada                          intentions for individual instruments.
          instrumen individual.

          Grup menilai model bisnis pada aset keuangan                       The Group assesses the business model of
          setidaknya pada tingkat lini bisnis atau pada di                   financial assets at least at business line level or
          mana terdapat variasi mandat/tujuan dalam lini                     where there are varying mandates or objectives
          bisnis, pada lini bisnis produk atau pada tingkat                  within a business line, at a more granular
          desk yang lebih granular (misalnya sub-                            product business line or desk level (i.e. sub-
          portofolio atau sub-lini bisnis).                                  portfolios or sub-business lines).

          Penentuan model bisnis dilakukan dengan                            Business model determinations are made
          mempertimbangkan semua bukti relevan yang                          considering all relevant evidence that is
          tersedia pada tanggal penilaian. Ini termasuk,                     available at the date of the assessment. This
          tetapi tidak terbatas pada:                                        includes, but is not limited to:
          -    bagaimana kinerja bisnis dan aset                             -    how the performance of the business and
               keuangan yang ada di dalam unit bisnis itu                         the financial assets held within that
               dievaluasi      dan    dilaporkan    kepada                        business unit are evaluated and reported
               manajemen. Tingkat pemisahan yang                                  to management. The level of segregation
               diidentifikasi untuk klasifikasi PSAK No. 71                       identified for SFAS No. 71 classification
               harus konsisten dengan bagaimana                                   should be consistent with how asset
               portofolio aset dipisahkan dan dilaporkan                          portfolios are segregated and reported to
               kepada manajemen;                                                  senior management;




                                                              21
Page 737
                                                                   The original consolidated financial statements included herein
                                                                                                      are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                  PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                             NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                           THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                   As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                 for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                  (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                         unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                          2.   SIGNIFICANT           ACCOUNTING              POLICIES
     (lanjutan)                                                        (continued)

     d.   Instrumen keuangan (lanjutan)                                d.   Financial instruments (continued)

          Penilaian model bisnis (lanjutan)                                 Business model assessment (continued)

          Penentuan model bisnis dilakukan dengan                           Business model determinations are made
          mempertimbangkan semua bukti relevan yang                         considering all relevant evidence that is
          tersedia pada tanggal penilaian. Ini termasuk,                    available at the date of the assessment. This
          tetapi tidak terbatas pada: (lanjutan)                            includes, but is not limited to: (continued)
          -    risiko yang mempengaruhi kinerja unit                        -    the risks that affect the performance of the
               bisnis dan aset keuangan yang dimiliki                            business unit and the financial assets held
               dalam unit bisnis itu dan khususnya                               within that business unit and in particular
               bagaimana risiko itu dikelola; dan                                the way those risks are managed; and
          -    bagaimana        manajer      unit   bisnis                  -    how managers of the business unit are
               dikompensasi        (misalnya,     apakah                         compensated (for example, whether the
               kompensasi didasarkan pada nilai wajar                            compensation is based on the fair value of
               dari aset yang dikelola atau pada arus kas                        the assets managed or on the contractual
               kontraktual yang dikumpulkan).                                    cash flows collected).

          Penentuan model bisnis dilakukan berdasarkan                      Business model determinations are made on
          skenario yang diperkirakan akan terjadi oleh                      the basis of scenarios that the Group
          Grup dan tidak dalam kondisi sangat tertekan                      reasonably expects to occur and not under
          atau 'kondisi terburuk'. Jika aset dijual dalam                   highly stressed or 'worst case' conditions.
          kondisi yang tidak diharapkan oleh Grup untuk                     Where assets are disposed of under conditions
          berlaku ketika aset diakui, klasifikasi aset                      that the Group did not reasonably expect to
          keuangan yang ada dalam portofolio tidak                          prevail when the assets were recognised, the
          disajikan secara tidak akurat, tetapi kondisi                     classification of existing financial assets in the
          tersebut harus dipertimbangkan untuk aset                         portfolio are not rendered inaccurate but the
          yang diperoleh di masa mendatang.                                 conditions in question should be considered for
                                                                            any assets acquired going forward.

          Pemilihan model operasi dalam PSAK No. 71                         The Targeting Operating Model for SFAS
          dirancang sedemikian rupa sehingga akuntansi                      No. 71 is designed such that accounting for
          untuk instrumen di FVTPL adalah pilihan yang                      instruments at FVTPL is a conscious choice.
          tepat/conscious.

          Perubahan pada model bisnis atau pengenalan                       Changes to business models or the introduction
          model bisnis baru ditentukan melalui proses                       of new business models are determined
          persetujuan unit bisnis baru.                                     through the new business unit approval
                                                                            process.

          Grup dapat mereklasifikasi seluruh aset                           The Group can reclassified all of its financial
          keuangan yang terpengaruh jika dan hanya jika,                    assets when and only, its business model for
          model bisnis untuk pengelolaan aset keuangan                      managing those financial assets changes.
          berubah.

          Pengakuan                                                         Recognition

          Pengakuan Grup menggunakan akuntansi                              The Group uses trade date accounting for
          tanggal transaksi untuk kontrak reguler ketika                    regular contracts when recording financial
          mencatat transaksi aset keuangan.                                 assets transactions.




                                                             22
Page 738
                                                                     The original consolidated financial statements included herein
                                                                                                        are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                    PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                               NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                             THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                     As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                   for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                    (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                           unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                            2.   SIGNIFICANT           ACCOUNTING              POLICIES
     (lanjutan)                                                          (continued)

     d.   Instrumen keuangan (lanjutan)                                  d.   Financial instruments (continued)

          Penghentian pengakuan                                               Derecognition

          Penghentian pengakuan aset keuangan                                 Financial assets are derecognised when the
          dilakukan ketika hak kontraktual atas arus kas                      contractual rights to receive the cash flows from
          yang berasal dari aset keuangan tersebut                            these assets have ceased to exist or the assets
          berakhir atau ketika aset keuangan tersebut                         have been transferred and substantially all the
          telah ditransfer dan secara substansial seluruh                     risks and rewards of ownership of the assets
          risiko dan manfaat atas kepemilikan aset                            are also transferred (that is, if substantially all
          tersebut telah ditransfer (jika secara substansial                  the risks and rewards have not been
          seluruh risiko dan manfaat tidak ditransfer,                        transferred, the Group evaluates to ensure that
          maka Grup melakukan evaluasi untuk                                  continuing involvement on the basis of any
          memastikan keterlibatan berkelanjutan atas                          retained powers of control does not prevent
          kendali yang masih dimiliki tidak mencegah                          derecognition).     Financial     liabilities  are
          penghentian pengakuan). Liabilitas keuangan                         derecognised when they have been redeemed
          dihentikan pengakuannya ketika liabilitas telah                     or cancelled or otherwise extinguished.
          dilepaskan atau dibatalkan atau kadaluwarsa.

          Saling hapus instrumen keuangan                                     Off-setting financial instruments

          Aset keuangan dan liabilitas keuangan saling                        Financial assets and liabilities are offset and the
          hapus buku dan nilai bersihnya disajikan dalam                      net amount reported in the consolidated
          laporan posisi keuangan konsolidasian jika                          statement of financial position when there is
          memiliki hak yang berkekuatan hukum untuk                           a legally enforceable right to offset the
          melakukan saling hapus buku atas jumlah yang                        recognised amount and there is an intention to
          telah diakui tersebut dan berniat untuk                             settle on a net basis or realise the asset and
          menyelesaikan secara neto atau untuk                                settle the liability simultaneously.
          merealisasikan aset dan menyelesaikan
          liabilitasnya secara bersamaan.

          Hak yang berkekuatan hukum harus tidak                              The legally enforceable rights must not be
          bersifat kontingen atas peristiwa di masa depan                     contingent on future events and must be
          dan harus dapat dipaksakan dalam situasi                            enforceable in the normal course of business
          bisnis yang normal dan dalam peristiwa gagal                        and in the event of default, insolvency or
          bayar, peristiwa kepailitan atau kebangkrutan                       bankruptcy of the company or the counterparty.
          perusahaan atau pihak lawan.

          Penurunan nilai aset keuangan                                       Impairment of financial assets

          Pada setiap akhir periode pelaporan, Grup                           At the end of each reporting period, the Group
          menilai apakah terdapat bukti objektif bahwa                        assesses whether there is an objective
          aset keuangan atau kelompok aset keuangan                           evidence that a financial asset or a group of
          telah mengalami penurunan nilai.                                    financial assets is impaired.

          Aset keuangan atau kelompok aset keuangan                           A financial asset or a group of financial assets
          diturunkan nilainya dan kerugian penurunan                          is impaired and impairment losses are incurred
          nilai terjadi jika dan hanya jika terdapat bukti                    if and only if there is an objective evidence of
          objektif bahwa penurunan nilai merupakan                            impairment as a result of one or more events
          akibat dari satu atau lebih peristiwa yang terjadi                  that occurred after the initial recognition of the
          setelah pengakuan awal aset (peristiwa                              asset (a loss event) and that loss event (or
          kerugian) dan peristiwa kerugian (atau                              events) has an impact on the estimated future
          peristiwa) tersebut memiliki dampak pada                            cash flows of the financial asset or group of
          estimasi arus kas masa datang atas aset                             financial assets that can be reliably estimated.
          keuangan atau kelompok aset keuangan yang
          dapat diestimasi secara andal.


                                                               23
Page 739
                                                                     The original consolidated financial statements included herein
                                                                                                        are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                    PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                               NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                             THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                     As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                   for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                    (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                           unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                            2.   SIGNIFICANT           ACCOUNTING              POLICIES
     (lanjutan)                                                          (continued)

     d.   Instrumen keuangan (lanjutan)                                  d.   Financial instruments (continued)

          Penurunan nilai aset keuangan (lanjutan)                            Impairment of financial assets (continued)

          PSAK No. 71 mengharuskan cadangan                                   SFAS No. 71 requires a loss allowance to be
          kerugian diakui sebesar kerugian kredit                             recognised at an amount equal to either
          ekspektasian (“ECL”) 12 bulan atau kerugian                         12-months expected credit losses (“ECL”) or
          kredit ekspektasian sepanjang umur aset                             lifetime ECLs. Lifetime ECLs are the ECLs that
          keuangan (lifetime ECL). Lifetime ECL adalah                        result from all possible default events over the
          kerugian kredit ekspektasian yang berasal dari                      expected life of a financial instrument, whereas
          semua kemungkinan kejadian gagal bayar                              12-months ECLs are the portion of ECLs that
          sepanjang umur ekspektasian suatu instrumen                         result from default events that are possible
          keuangan, sedangkan ECL 12 bulan adalah                             within the 12-months after reporting date.
          porsi dari kerugian kredit ekspektasian yang
          berasal dari kemungkinan kejadian gagal bayar
          dalam 12 bulan setelah tanggal pelaporan.

          ECL diakui untuk seluruh instrumen utang                            ECL are recognised for all financial debt
          keuangan, komitmen pinjaman dan jaminan                             instruments, loan commitments and financial
          keuangan yang diklasifikasikan sebagai hold to                      guarantees that are classified as hold to
          collect/hold to collect and sell dan memiliki arus                  collect/hold to collect and sell and have cash
          kas SPPI. Kerugian kredit ekspektasian tidak                        flows that are solely payments of principal and
          diakui untuk instrumen ekuitas yang ditetapkan                      interest. Expected credit losses are not
          sebagai FVOCI.                                                      recognised for equity instruments designated at
                                                                              FVOCI.

          Grup menghitung ECL dengan metode kolektif                          The Group's collective ECL uses a complex
          yaitu dengan menggunakan model yang                                 model that uses a matrix of probability of default
          kompleks yang dengan matrix probability of                          (“PD”), forward looking (“FL”), loss given default
          default (“PD”), forward looking (“FL”), loss given                  (“LGD”), exposure at default ("EAD") and
          default (“LGD”), exposure at default (“EAD”)                        discount factor (“DF”).
          dan discount factor (“DF”).

          a.   Probability of Default (“PD”)                                  a.   Probability of Default (“PD”)

               Probabilitas yang timbul di suatu waktu                             The probability at a point in time that a
               dimana debitur mengalami gagal bayar,                               counterparty will default, calibrated over up
               dikalibrasikan sampai dengan periode                                to 12 months from the reporting date
               12 bulan dari tanggal laporan (Stage 1)                             (Stage 1) or over the lifetime of the product
               atau sepanjang umur (Stage 2 dan 3) dan                             (Stage 2 and 3) and incorporating the
               digabungkan pada dampak asumsi                                      impact of forward-looking economic
               ekonomi masa depan yang memiliki risiko                             assumptions that have an effect on credit
               kredit. PD diestimasikan pada point in time                         risk. PD is estimated at a point in time that
               dimana hal ini berfluktuasi sejalan dengan                          means it will fluctuate in line with the
               siklus ekonomi. PD diukur dengan                                    economic cycle. PD is measured using the
               pendekatan migration matrix transition                              Migration matrix transition model approach
               model     menggunakan       data    historis                        using 5-year historical data.
               5 tahun.




                                                               24
Page 740
                                                                  The original consolidated financial statements included herein
                                                                                                     are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                 PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                            NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                          THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                  As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                 (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                        unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                         2.   SIGNIFICANT           ACCOUNTING              POLICIES
     (lanjutan)                                                       (continued)

     d.   Instrumen keuangan (lanjutan)                               d.   Financial instruments (continued)

          Penurunan nilai aset keuangan (lanjutan)                         Impairment of financial assets (continued)

          b.   Forward Looking (“FL”)                                      b.   Forward Looking (“FL”)

               Grup melakukan proses pembuatan model                            The Group performs a model-building
               menggunakan      PD     historis   dengan                        process using historical PD and a set of
               kumpulan data faktor makro ekonomi.                              macro economic factors data. Linear
               Pendekatan regresi linear digunakan untuk                        regression approach is used to form model
               membentuk kandidat model. A forward-                             candidates. A forward-looking model is
               looking model dipilih dari semua kandidat                        selected from all model candidates based
               model      berdasarkan       pertimbangan                        on considerations regarding various
               mengenai berbagai indikator statistik dan                        statistical indicators and model’s capability
               kemampuan model untuk menghasilkan                               to generate an accurate forecast.
               perkiraan yang akurat.

          c.   Loss Given Default (“LGD”)                                  c.   Loss Given Default (“LGD”)

               Kerugian yang diperkirakan akan timbul                           The loss that is expected to arise on
               dari debitur yang mengalami gagal bayar                          default, incorporating the impact of
               dengan menggabungkan dampak dari                                 relevant forward looking economic
               asumsi ekonomi masa depan yang relevan                           assumptions (if any), which represents the
               (jika ada) dimana hal ini mewakili                               difference between the contractual cash
               perbedaan antara arus kas kontraktual                            flows due and those that the Company
               yang akan jatuh tempo dengan arus kas                            expects to receive. The Company
               yang     diharapkan    untuk    diterima.                        estimates LGD based on the historical
               Perusahaan      mengestimasikan     LGD                          recovery rates and considers the recovery
               berdasarkan data historis dari tingkat                           of any collateral that is integral to the
               pemulihan      dan     memperhitungkan                           financial assets, taking into account
               pemulihan yang berasal dari jaminan                              forward looking economic assumptions if
               terhadap     aset   keuangan     dengan                          relevant.
               mempertimbangkan asumsi ekonomi di
               masa depan jika relevan.

          d.   Exposure at Default (“EAD”)                                 d.   Exposure at Default (“EAD”)

               Perkiraan nilai eksposur neraca pada saat                        The expected balance sheet exposure at
               gagal bayar dengan mempertimbangkan                              the time of default, taking into account that
               bahwa perubahan ekspektasi yang                                  expected change in exposure over the
               diharapkan selama masa eksposur. Hal ini                         lifetime of the exposure. This incorporates
               menggabungkan        dampak     penarikan                        the impact of drawdowns of committed
               fasilitas yang committed pembayaran                              facilities, repayments of principal and
               pokok dan bunga, amortisasi dan                                  interest, amortisation and prepayments,
               pembayaran dipercepat, bersama dengan                            together with the impact of forward looking
               dampak asumsi ekonomi masa depan jika                            economic assumptions where relevant.
               relevan.

          e.   Discount Factor (“DF”)                                      e.   Discount Factor (“DF”)

               Variabel untuk mendapatkan nilai kini dari                       The variable to get the present value from
               hasil perhitungan kredit ekspektasian.                           the calculation of expected credit. The
               Suku bunga Discount Factor (“DF”) yang                           Discount Factor (“DF”) interest rate used is
               dipakai adalah suku bunga efektif (“EIR”)                        the annual effective interest rate (EIR) for
               tahunan individual debitur atau kelompok                         an individual debtor or group of debtors.
               debitur.


                                                            25
Page 741
                                                                   The original consolidated financial statements included herein
                                                                                                      are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                  PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                             NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                           THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                   As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                 for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                  (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                         unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                          2.   SIGNIFICANT           ACCOUNTING              POLICIES
     (lanjutan)                                                        (continued)

     d.   Instrumen keuangan (lanjutan)                                d.   Financial instruments (continued)

          Penurunan nilai aset keuangan (lanjutan)                          Impairment of financial assets (continued)

          Grup mengukur ECL dengan cara:                                    The Group measure ECL by:
          -   Jumlah yang tidak bias dan probabilitas                       -   An unbiased and probability-weighted
              tertimbang yang ditentukan dengan                                 amount determined by evaluating a series
              mengevaluasi serangkaian hasil yang                               of probable outcomes;
              kemungkinan dapat terjadi;
          -   Nilai waktu atas uang; dan                                    -    Time value for money; and
          -   Informasi yang wajar dan terdukung                            -    Fair and supported information

          Kerugian kredit ekspektasian 12 bulan                             12-month expected credit losses (Stage 1)
          (Stage 1)

          ECL diakui pada saat pengakuan awal                               ECL are recognised at the time of initial
          instrumen keuangan dan merepresentasikan                          recognition of a financial instrument and
          kekurangan kas sepanjang umur aset yang                           represent the lifetime cash shortfalls arising
          timbul dari kemungkinan gagal bayar di masa                       from possible default events up to twelve
          yang akan datang dalam kurun waktu dua belas                      months into the future from the reporting date.
          bulan sejak tanggal pelaporan. ECL terus                          ECL continue to be determined on this basis
          ditentukan oleh dasar ini sampai timbul                           until there is either a significant increase in the
          peningkatan risiko kredit yang signifikan pada                    credit risk of an instrument or the instrument
          instrumen tersebut atau instrumen tersebut                        becomes credit-impaired. If an instrument is no
          telah mengalami penurunan nilai kredit. Jika                      longer considered to exhibit a significant
          suatu     instrumen   tidak   lagi    dianggap                    increase in credit risk, ECL will revert to being
          menunjukkan peningkatan risiko kredit yang                        determined on a 12-month basis.
          signifikan, maka ECL dihitung kembali
          berdasarkan basis 12 bulan.

          Dalam hal restrukturisasi kredit bermasalah                       In troubled debt restructuring which only
          dilakukan hanya dengan modifikasi persyaratan                     involves modification of the credit terms, the
          kredit,    Perusahaan       mencatat     dampak                   Company accounts for the restructuring’s effect
          restrukturisasi tersebut secara prospektif dan                    prospectively and does not change the carrying
          tidak mengubah nilai tercatat kredit yang                         amount of the loans at the time of restructuring,
          diberikan pada tanggal restrukturisasi, kecuali                   unless the amount exceeds the present value
          jika jumlahnya melebihi nilai kini penerimaan                     of the total future cash receipts specified in the
          kas masa depan yang ditentukan dalam                              new terms. If the present value of the total
          persyaratan baru. Jika nilai kini penerimaan kas                  future cash receipts specified in the new terms
          masa depan sebagaimana yang ditentukan                            is lower than the carrying amount of the loans
          dalam persyaratan baru dari kredit yang                           prior to restructuring, the Company reduces the
          direstrukturisasi tersebut lebih rendah daripada                  loans balance to the amount equal to the
          nilai tercatat kredit yang diberikan sebelum                      present value of the total future cash receipts.
          direstrukturisasi,      Perusahaan         harus                  The amount of the reduction is recognised as
          mengurangkan saldo kredit yang diberikan ke                       allowance for impairment losses.
          suatu jumlah yang sama dengan jumlah nilai
          kini penerimaan kas masa depan. Jumlah
          pengurangan tersebut diakui sebagai biaya
          cadangan kerugian penurunan nilai.




                                                             26
Page 742
                                                                     The original consolidated financial statements included herein
                                                                                                        are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                    PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                               NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                             THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                     As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                   for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                    (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                           unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                            2.   SIGNIFICANT           ACCOUNTING              POLICIES
     (lanjutan)                                                          (continued)

     d.   Instrumen keuangan (lanjutan)                                  d.   Financial instruments (continued)

          Peningkatan risiko kredit yang signifikan                           Significant increase in credit risk (Stage 2)
          (Stage 2)

          Jika aset keuangan mengalami peningkatan                            If a financial asset experiences a significant
          risiko kredit yang signifikan (“SICR”) sejak                        increase in credit risk (“SICR”) since initial
          pengakuan awal, kerugian kredit ekspektasian                        recognition, an expected credit loss provision is
          diakui atas kejadian gagal bayar yang mungkin                       recognised for default events that may occur
          terjadi sepanjang umur aset. Peningkatan                            over the lifetime of the asset. Significant
          signifikan dalam risiko kredit dinilai dengan                       increase in credit risk is assessed by comparing
          membandingkan risiko gagal bayar atas                               the risk of default of an exposure at the
          eksposur pada tanggal pelaporan dengan risiko                       reporting date to the risk of default at origination
          gagal bayar saat pengakuan awal (setelah                            (after taking into account the passage of time).
          memperhitungkan perjalanan waktu dari akun                          Significant does not mean statistically
          tersebut). Signifikan tidak berarti signifikan                      significant nor is it assessed in the context of
          secara statistik, juga tidak dinilai dalam konteks                  changes in ECL. Whether a change in the risk
          perubahan dalam ECL. Perubahan atas risiko                          of default is significant or not is assessed using
          gagal bayar dinilai signifikan atau tidak, dinilai                  a number of quantitative and qualitative factors,
          menggunakan sejumlah faktor kuantitatif dan                         the weight of which depends on the type of
          kualitatif, yang bobotnya bergantung pada tipe                      product and counterparty.
          produk dan pihak lawan.

          Aset keuangan dengan tunggakan 30 hari atau                         Financial assets that are 30 or more days past
          lebih dan tidak mengalami penurunan nilai akan                      due and not credit-impaired will always be
          selalu dianggap telah mengalami peningkatan                         considered to have experienced a significant
          risiko kredit yang signifikan. Perusahaan                           increase in credit risk. The Company uses a
          menggunakan berbagai pengukuran kualitatif                          number of qualitative and quantitative
          dan kuantitatif dalam menilai SICR.                                 measures in assessing SICR.

          Aset hanya akan dianggap mengalami                                  An asset is only considered credit impaired and
          penurunan      nilai   dan   kerugian       kredit                  lifetime expected credit losses recognised, if
          ekspektasian sepanjang umurnya diakui, jika                         there is observed objective evidence of
          terdapat bukti objektif penurunan nilai yang                        impairment. These factors are similar to the
          dapat     diobservasi.    Faktor-faktor      yang                   indicators of objective evidence of impairment
          diobservasi ini serupa dengan indikator bukti                       under SFAS No. 55, this includes, amongst
          objektif penurunan nilai pada PSAK No. 55,                          other factors, assets in default or experiencing
          termasuk antara lain aset gagal bayar atau                          significant financial difficulty, or experiencing
          mengalami kesulitan keuangan yang signifikan                        forbearance on impaired credit (mentioned as
          atau mengalami forbearance atas kredit yang                         ‘Stage 3 asset’). The measurement of expected
          mengalami penurunan nilai (disebut sebagai                          credit losses across all stages is required to
          ‘aset Stage 3’). Pengukuran kerugian kredit                         reflect an unbiased and probability weighted
          ekspektasian di seluruh tahapan aset                                amount that is determined by evaluating a
          diperlukan untuk mencerminkan jumlah yang                           range of reasonably possible outcomes using
          tidak bias dan rata-rata probabilitas tertimbang                    reasonable and supportable information about
          yang     ditentukan dengan mengevaluasi                             past events, current conditions and forecasts of
          serangkaian kemungkinan yang dapat terjadi                          future economic conditions.
          menggunakan informasi yang wajar dan dapat
          didukung dengan peristiwa di masa lampau,
          kondisi saat ini dan proyeksi terkait dengan
          kondisi ekonomis di masa depan.




                                                               27
Page 743
                                                                   The original consolidated financial statements included herein
                                                                                                      are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                  PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                             NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                           THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                   As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                 for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                  (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                         unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                          2.   SIGNIFICANT           ACCOUNTING              POLICIES
     (lanjutan)                                                        (continued)

     d.   Instrumen keuangan (lanjutan)                                d.   Financial instruments (continued)

          Eksposur yang mengalami penurunan nilai                           Credit impaired (or defaulted) exposures
          kredit atau gagal bayar (Stage 3)                                 (Stage 3)

          Aset keuangan yang mengalami penurunan                            Financial assets that are credit impaired (or in
          nilai (atau gagal bayar) merupakan aset yang                      default) represent those that are at past due in
          setidaknya telah memiliki tunggakan atau                          respect of principal and/or interest or has
          memiliki peringkat kredit berdasarkan tabel                       certain credit grades as stated in credit risk
          peringkat risiko kredit dibawah. Aset keuangan                    rating table below. Financial assets are also
          juga dianggap mengalami penurunan nilai                           considered to be credit impaired where the
          kredit di mana debitur kemungkinan besar tidak                    debtors are unlikely to pay on the occurrence of
          akan membayar dengan terjadinya satu atau                         one or more observable events that have
          lebih kejadian yang teramati yang memiliki                        a detrimental impact on the estimated future
          dampak menurunkan jumlah estimasi arus kas                        cash flows of the financial asset. Loss
          masa depan dari aset keuangan tersebut.                           provisions against credit impaired financial
          Cadangan kerugian penurunan nilai terhadap                        assets are determined based on an
          aset keuangan yang mengalami penurunan                            assessment of the recoverable cash flows
          nilai ditentukan berdasarkan penilaian terhadap                   under a range of scenarios, including the
          arus kas yang dapat dipulihkan berdasarkan                        realisation of any collateral held where
          sejumlah skenario, termasuk realisasi jaminan                     appropriate.
          yang dimiliki jika memungkinkan.

          ECL akan mencerminkan skenario rata-rata                          The ECL will reflect weighted average of the
          tertimbang berdasarkan probabilitas skenario                      scenarios based on the probability of the
          yang relevan terjadi.                                             relevant scenario to occur.

          Cadangan kerugian penurunan nilai merupakan                       The loss provisions held represent the
          selisih antara nilai sekarang dari arus kas yang                  difference between the present value of the
          diperkirakan akan dipulihkan, didiskontokan                       cash flows expected to be recovered,
          pada suku bunga efektif awal, dan nilai tercatat                  discounted at the instrument’s original effective
          bruto instrumen sebelum penurunan nilai kredit.                   interest rate, and the gross carrying value of the
                                                                            instrument prior to any credit impairment.

          Periode yang diperhitungkan ketika mengukur                       The period considered when measuring
          kerugian kredit ekspektasian adalah periode                       expected credit loss is the shorter of the
          yang lebih pendek antara umur ekspektasian                        expected life and the contractual term of the
          dan periode kontrak aset keuangan. Umur                           financial asset. The expected life may be
          ekspektasian    dapat    dipengaruhi   oleh                       impacted by prepayments and the maximum
          pembayaran di muka dan periode kontrak                            contractual term by extension options.
          maksimum melalui opsi perpanjangan kontrak.

          Untuk aset yang diukur pada biaya perolehan                       For assets measured at amortised cost, the
          diamortisasi, saldo di neraca mencerminkan                        balance sheet amount reflects the gross asset
          aset    bruto    dikurangi   kerugian  kredit                     less the expected credit losses. For debt
          ekspektasian. Untuk instrumen utang dalam                         instruments held at FVOCI, the balance sheet
          kategori FVOCI, saldo di neraca mencerminkan                      amount reflects the instrument’s fair value, with
          nilai wajar dari instrumen, dengan cadangan                       the expected credit loss allowance held as a
          kerugian kredit ekspektasian dibukukan                            separate reserve within other comprehensive
          terpisah sebagai cadangan pada pendapatan                         income.
          komprehensif lain.




                                                             28
Page 744
                                                                            The original consolidated financial statements included herein
                                                                                                               are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                              PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                         NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                                       THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                               As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                             for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                              (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                                     unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                                  2.       SIGNIFICANT                   ACCOUNTING                POLICIES
     (lanjutan)                                                                    (continued)

     d.   Instrumen keuangan (lanjutan)                                            d.        Financial instruments (continued)

          Peringkat risiko kredit berdasarkan risiko gagal                                   Credit risk ratings based on the risk of default
          bayar yang terjadi pada instrumen keuangan                                         that occur in financial instruments is as follows:
          adalah sebagai berikut:

           Segmentasi   Segmen               Segmen Emas/                                                    Segmen Fidusia/
             /Stage      Gadai/              Gold Segment                                                    Fiducia Segment
                         Pawn
                        Segment
                          Kol     Rating   Keterangan/             Kol    Rating              Keterangan/         Kol     Rating         Keterangan/
                                           Description                                         Description                               Description
           Stage 1      Kol 1      R1      Sampai dengan          Kol 1    R1           T0                       Kol 1         R1   T0
                                           jatuh tempo/up
                                           to due date                                                           Kol 2         R2   T1-T30

           Stage 2      Kol 1      R2      Setelah jatuh          Kol 2    R2           T1-T30                                 R3   T31-T60
                                           tempo/after due                                                       Kol 2
                                           date                            R3           T31-T60                                R4   T61-T90
                                           Sampai dengan/up
                                           to cut-off (grace
                                           period)
           Stage 3      Kol 2      R8      Setelah tanggal        Kol 3    R8           >T61,                    Kol 3         R5   > 90
                        Kol 3              cut-off/               Kol 4                 pembiayaan               Kol 4
                        Kol 4              After cut-off          Kol 5                 setelah                  Kol 5              Kredit-Kredit dengan
                        Kol 5                                                           tanggal cut                                 status         barang
                                           Kredit-Kredit dengan                         off/financing                               bermasalah/Credits
                                           status barang                                after cut-off                               with non-performing
                                           bermasalah/Credits                                                                       loan status:
                                           with non-performing                          Kredit-Kredit dengan                         - Barang
                                           loan status:                                 status barang                                  Hilang/missing
                                            - Barang                                    bermasalah/Credits                             goods,
                                              Hilang/missing                            with non-performing                          - Barang Perkara/
                                              goods,                                    loan status:                                   litigious goods
                                            - Barang Perkara/                            - Barang                                    - Taksiran
                                              litigious goods                              Hilang/missing                              Tinggi/high
                                            - Taksiran                                     goods,                                      estimation,
                                              Tinggi/high                                - Barang Perkara/                           - Barang
                                              estimation,                                  litigious goods                             Bermasalah/non
                                            - Barang                                     - Taksiran                                    performing
                                              Bermasalah/non                               Tinggi/high                                 goods
                                              performing goods                             estimation,
                                                                                         - Barang
                                                                                           Bermasalah/non
                                                                                           performing goods



          Perusahaan menggunakan tanggal cut off                                             The Company uses the cut off date in the Pawn
          dalam segmen Gadai dan Emas, sebagai                                               and Gold segment, as a flagging date that a
          flagging tanggal bahwa suatu aset keuangan                                         financial asset has moved from the active
          telah berpindah dari kategori aktif menjadi aset                                   category to a financial asset in the auction
          keuangan dengan kategori dalam proses lelang                                       process category and/or a financial asset in the
          dan/atau aset keuangan kategori bermasalah.                                        problematic category.

          Penentuan nilai wajar                                                              Determination of fair value

          Perusahaan memiliki kebijakan dimana debitur                                       The Company has a policy where debtors can
          dapat         mengajurkan         perpanjangan                                     request an extension (credit restructuring). In
          (restrukturisasi kredit). Dalam permodelan dan                                     ECL modeling and calculations, the Group
          perhitungan ECL, Grup mengansumsikan kredit                                        assumes that restructured loans must not have
          yang direstrukturisasi tidak boleh memiliki                                        an improvement in credit quality so that for
          perbaikan kualitas kredit sehingga atas kredit                                     restructuring credits the Group uses the worst
          restrukturisasi Grup menggunakan rating                                            rating between the rating before restructuring
          terburuk antara rating sebelum restrukturisasi                                     and the rating in Stage 2 of the Probability of
          dengan rating pada Stage 2 Probability of                                          Default.
          Default.



                                                                  29
Page 745
                                                                     The original consolidated financial statements included herein
                                                                                                        are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                    PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                               NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                             THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                     As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                   for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                    (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                           unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                            2.   SIGNIFICANT           ACCOUNTING              POLICIES
     (lanjutan)                                                          (continued)

     d.   Instrumen keuangan (lanjutan)                                  d.   Financial instruments (continued)

          Penentuan nilai wajar (lanjutan)                                    Determination of fair value (continued)

          Nilai wajar adalah harga yang akan diterima                         Fair value is the price that would be received to
          untuk menjual suatu aset atau harga yang akan                       sell an asset or price that would be paid to
          dibayar untuk mengalihkan suatu liabilitas                          transfer a liability in an orderly transaction
          dalam transaksi teratur antara pelaku pasar                         between      market      participants   at   the
          pada tanggal pengukuran di pasar utama atau,                        measurement date in the principal market or, in
          jika tidak terdapat pasar utama, di pasar yang                      its absence, the most advantageous market to
          paling menguntungkan dimana Grup memiliki                           which the Group has access at that date. The
          akses pada tanggal tersebut. Nilai wajar                            fair value of a liability reflects its non-
          liabilitas mencerminkan risiko wanprestasinya.                      performance risk.

          Jika tersedia, Grup mengukur nilai wajar                            When available, the Group measures the fair
          instrumen keuangan dengan menggunakan                               value of a financial instrument using the quoted
          harga kuotasian di pasar aktif untuk instrumen                      price in an active market for that instrument.
          tersebut.

          Instrumen keuangan dianggap memiliki kuotasi                        A financial instrument is considered has quoted
          di pasar aktif, jika harga kuotasi tersedia                         in an active market, if quoted prices are readily
          sewaktu-waktu dan dapat diperoleh secara rutin                      and regularly available from an exchange,
          dari bursa, pedagang efek, perantara efek,                          dealer, broker, industry group, pricing service or
          kelompok industri, badan pengawas (pricing                          regulatory agency, and those prices represent
          service atau regulatory agency), dan harga                          actual and regularly occurring market
          tersebut mencerminkan transaksi pasar yang                          transactions on an arm’s length basis. If the
          aktual dan rutin dalam suatu transaksi yang                         above criteria are not met, the market is
          wajar. Jika kriteria di atas tidak terpenuhi, maka                  regarded as being an inactive.
          pasar aktif dinyatakan tidak tersedia.

          Indikasi-indikasi dari pasar tidak aktif adalah                     Indications that a market is inactive are when
          terdapat selisih yang besar antara harga                            there is a wide bid and offer spread or
          penawaran dan permintaan atau kenaikan                              significant increase in the bid and offer spread
          signifikan dalam selisih harga penawaran dan                        or there are few recent transactions.
          permintaan dan hanya terdapat beberapa
          transaksi terkini.

          Untuk instrumen keuangan yang tidak                                 For financial instruments with no quoted market
          mempunyai kuotasi harga pasar, estimasi yang                        price, a reasonable estimate of the fair value is
          wajar ditetapkan dengan mengacu pada nilai                          determined by reference to the current market
          pasar terkini instrumen keuangan lain yang                          value of another instrument which substantially
          secara substansi memiliki karateristik yang                         have the same characteristic or calculated
          sama atau dihitung berdasarkan arus kas                             based on the expected cash flows of the
          estimasian terhadap aset bersih dari instrumen                      underlying net asset base of the financial
          keuangan tersebut.                                                  instruments.

          Nilai wajar untuk semua instrumen keuangan                          For all other financial instruments, fair value is
          lainnya ditentukan dengan menggunakan                               determined using valuation techniques. In
          teknik penilaian. Dengan teknik ini, nilai wajar                    these techniques, fair value are estimated from
          merupakan suatu estimasi yang dihasilkan dari                       observable data in respect of similar financial
          data yang dapat diobservasi dari instrumen                          instruments, using models to estimate the
          keuangan yang sama, menggunakan model-                              present value of expected future cash flows or
          model untuk mendapatkan estimasi nilai kini                         other valuation techniques, using available
          dari arus kas masa depan yang diharapkan                            inputs at the dates of the consolidated
          atau teknik penilaian lainnya menggunakan                           statement of financial position.
          input yang tersedia pada tanggal laporan posisi
          keuangan konsolidasian.

                                                               30
Page 746
                                                                  The original consolidated financial statements included herein
                                                                                                     are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                     PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                              THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                      As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                    for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                     (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                            unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                         2.   SIGNIFICANT            ACCOUNTING             POLICIES
     (lanjutan)                                                       (continued)

     d.   Instrumen keuangan (lanjutan)                               d.     Financial instruments (continued)

          Penentuan nilai wajar (lanjutan)                                   Determination of fair value (continued)

          Bukti terbaik dari nilai wajar pada saat                           The best evidence of fair value at initial
          pengakuan awal adalah harga transaksinya                           recognition is the transaction price (the fair
          (nilai wajar pembayaran yang diserahkan atau                       value of the consideration given or received),
          diterima), kecuali nilai wajar dari instrumen                      unless the fair value of that instrument is proved
          tersebut      dapat     dibuktikan      dengan                     by comparison with other observable current
          perbandingan transaksi untuk instrumen yang                        market transactions for the same instrument
          sama di pasar terkini yang dapat diobservasi                       (that is, without modification or repackaging) or
          (yaitu yang tanpa modifikasi atau re-packaging)                    based on a valuation technique whose
          atau berdasarkan teknik penilaian dimana                           variables include only data from observable
          variabelnya hanya data dari pasar yang dapat                       markets.
          diobservasi.

     e.   Kas dan setara kas                                          e.     Cash and cash equivalents

          Kas dan setara kas mencakup kas, kas di bank                       Cash and cash equivalents include cash on
          dan deposito berjangka dengan jatuh tempo                          hand, cash in bank and time deposit with
          tiga bulan atau kurang dari tanggal penempatan                     maturity three months or less from the
          yang tidak dibatasi penggunaannya dan tidak                        placement date which are not restricted and not
          digunakan sebagai jaminan.                                         pledged as collaterals for borrowings.

     f.   Pinjaman yang diberikan                                     f.     Loans

          Pinjaman yang diberikan diklasifikasikan                           Loans are classified as financial assets
          sebagai aset keuangan (lihat Catatan 2d).                          (see Note 2d). Loans consist of pawn business,
          Pinjaman yang diberikan terdiri atas pinjaman                      sharia pawn business, micro business, gold
          usaha gadai, usaha gadai syariah, usaha mikro,                     business and other service business.
          usaha emas, dan usaha jasa lainnya.                                Recognition, initial measurement, subsequent
          Pengakuan, pengukuran awal, pengukuran                             measurement, fair value, impairment and
          setelah pengakuan awal, nilai wajar, penurunan                     derecognition of loans refer to Note 2d.
          nilai dan penghentian pengakuan pinjaman
          yang diberikan mengacu pada Catatan 2d.

     g.   Persediaan                                                  g.     Inventories

          Persediaan emas dinyatakan berdasarkan nilai                       Gold inventories are measured at the lower of
          terendah antara harga perolehan dan realisasi                      cost and net realisable value. Goods
          bersih. Persedian barang dinilai berdasarkan                       inventories are measured at cost and recorded
          harga perolehan dan dicatat sebagai beban                          as expenses at the time of used. Net realisable
          pada saat digunakan. Nilai realisasi bersih                        value is the estimated selling price in the
          adalah estimasi harga penjualan dalam                              ordinary course of business, less applicable
          kegiatan usaha biasa, dikurangi beban                              variable selling expenses.
          penjualan bervariasi.

          Harga perolehan untuk persediaan emas dan                          Cost for gold and goods inventories are
          barang ditentukan dengan menggunakan                               determined using the average method.
          metode rata-rata.

     h.   Penyertaan langsung                                         h.     Direct participation

          Penyertaan Iangsung diklasifikasikan sebagai                       Direct participation classified as financial asset
          aset keuangan diukur pada nilai wajar melalui                      fair value through other comprehensive income
          penghasilan komprehensif lain dan diakui                           and recognised amounting to the fair value.
          sebesar nilai wajarnya.

                                                            31
Page 747
                                                                     The original consolidated financial statements included herein
                                                                                                        are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                        PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                   NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                                 THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                         As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                       for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                        (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                               unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                            2.   SIGNIFICANT            ACCOUNTING             POLICIES
     (lanjutan)                                                          (continued)

     i.   Aset tetap - bersih                                            i.     Fixed assets - net

          Berdasarkan PSAK No. 16 (revisi 2016), Grup                           Under SFAS No. 16 (revised 2016), the Group
          memilih menggunakan metode biaya kecuali                              has chosen the cost method except for land and
          tanah dan bangunan dimana menggunakan                                 buildings which use revaluation method.
          metode revaluasi.

          Tanah dan bangunan disajikan sebesar nilai                            Land and buildings are shown at fair value,
          wajar, berdasarkan penilaian yang dilakukan                           based on valuations performed by external
          oleh penilai independen eksternal yang telah                          independent valuers which are registered with
          terdaftar di Otoritas Jasa Keuangan (“OJK”),                          Financial Services Authority (“OJK”), less
          dikurangi penyusutan untuk bangunan.                                  subsequent depreciation for buildings. The
          Penilaian atas aset tersebut dilakukan secara                         valuations of those assets are performed
          berkala untuk memastikan bahwa nilai wajar                            periodically to ensure that the fair value of a
          aset yang direvaluasi tidak berbeda secara                            revalued asset does not materially different
          material dengan jumlah tercatatnya.                                   from its carrying amount.

          Akumulasi penyusutan pada tanggal revaluasi                           Any accumulated depreciation at the date of
          dieliminasi terhadap nilai tercatat bruto aset dan                    revaluation is eliminated against the gross
          nilai netonya disajikan kembali sebesar jumlah                        carrying amount of the asset, and the net
          revaluasi aset. Aset tetap inventaris dan                             amount is restated to the revalued amount of
          kendaraan bermotor disajikan sebesar harga                            the asset. Office equipments and motor
          perolehan dikurangi dengan penyusutan. Harga                          vehicles are stated at acquistion cost less
          perolehan termasuk pengeluaran yang dapat                             depreciation.     Acquisition   cost    includes
          diatribusikan secara langsung atas perolehan                          expenditure that is directly attributable to the
          aset tersebut.                                                        acquisition of the items.

          Biaya-biaya setelah pengakuan awal diakui                             Subsequent costs are included in the asset’s
          sebagai bagian nilai tercatat aset atau sebagai                       carrying amount or recognised as a separate
          aset yang terpisah, sebagaimana mestinya,                             asset, as appropriate, only when it is probable
          hanya jika kemungkinan besar Grup mendapat                            that future economic benefits associated with
          manfaat ekonomis di masa depan berkenaan                              the item will flow to the Group and the cost of
          dengan aset tersebut dan biaya perolehan aset                         the item can be measured reliably. The carrying
          dapat diukur dengan andal. Nilai tercatat dari                        amount of replaced part is derecognised.
          komponen yang diganti dihapuskan. Biaya                               Repairs and maintenance costs are charged to
          perbaikan dan pemeliharaan dibebankan ke                              the profit or loss during the financial year in
          dalam laporan laba rugi dalam tahun keuangan                          which they are incurred.
          ketika biaya-biaya tersebut terjadi.

          Biaya legal awal untuk mendapatkan hak legal                          Initial legal costs incurred to obtain legal rights
          diakui sebagai bagian biaya akuisisi tanah,                           are recognised as part of the acquisition cost of
          biaya-biaya tersebut tidak didepresiasikan.                           the land, and these costs are not depreciated.
          Biaya terkait dengan pembaruan hak atas tanah                         Costs related to renewal of land rights are
          diakui sebagai aset takberwujud dan                                   recognised as an intangible asset and
          diamortisasi sepanjang umur hak atas tanah.                           amortised during the period of the land rights.

          Kenaikan yang berasal dari revaluasi diakui                           Any revaluation increase arising from
          pada penghasilan komprehensif lain dan                                revaluation    is    recognised     in    other
          terakumulasi dalam ekuitas pada bagian                                comprehensive income and accumulated in
          "cadangan revaluasi aset tetap", kecuali                              equity under "asset revaluation reserve",
          sebelumnya penurunan revaluasi atas aset                              except to the extent that it reverses
          yang sama pernah diakui dalam laporan laba                            a revaluation decrease, for the same asset
          rugi, dalam hal ini kenaikan revaluasi hingga                         which was previously recognised in the profit or
          sebesar penurunan nilai aset akibat revaluasi                         loss, in which case the increase is credited to
          tersebut, dikreditkan dalam laporan laba rugi.                        profit or loss to the extent of the decrease
                                                                                previously charged.


                                                               32
Page 748
                                                                   The original consolidated financial statements included herein
                                                                                                      are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                      PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                 NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                               THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                       As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                     for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                      (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                             unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                          2.   SIGNIFICANT             ACCOUNTING             POLICIES
     (lanjutan)                                                        (continued)

     i.   Aset tetap - bersih (lanjutan)                               i.     Fixed assets - net (continued)

          Penurunan jumlah tercatat yang berasal dari                         A decrease in carrying amount arising on the
          revaluasi dibebankan dalam laporan laba rugi                        revaluation is charged to profit or loss to the
          apabila penurunan tersebut melebihi saldo                           extent that it exceeds the balance, if any, held
          surplus revaluasi aset yang bersangkutan, jika                      in the revaluation surplus relating to a previous
          ada. Setiap periode pelaporan, selisih antara                       revaluation of such assets. At each reporting
          penyusutan berdasarkan nilai revaluasi aset                         period, the difference between depreciation
          yang diakui di dalam laporan laba rugi dan                          based on the revalued carrying amount of the
          penyusutan berdasarkan harga perolehan awal                         asset charged to the profit or loss and
          aset ditransfer dari “cadangan revaluasi aset”                      depreciation based on the asset’s original cost
          ke dalam “saldo laba”. Tanah tidak disusutkan.                      is transferred from “asset revaluation reserve”
          Aset tetap selain bangunan dan kendaraan                            to “retained earnings”. Land is not depreciated.
          disusutkan dengan menggunakan metode                                Fixed assets other than buildings and vehicle
          saldo menurun ganda, sedangkan bangunan                             are depreciated using the double-declining
          dan      kendaraan      disusutkan     dengan                       balance method, while buildings and vehicles
          menggunakan metode garis lurus berdasarkan                          are depreciated using the straight-line method
          taksiran masa manfaat ekonomis sebagai                              based on the estimated useful lives as follows:
          berikut:

                                                                  Persentase/
                                              Tahun/Years         Percentage

          Bangunan permanen                       20                  5%                                   Permanent buildings
          Bangunan tidak permanen                 10                  10%                              Non-permanent buildings
          Inventaris                               4                  25%                                    Office equipments
          Kendaraan                               4-8             12,5% - 25%                                          Vehicles

          Nilai sisa aset, masa manfaat, dan metode                           The assets residual values, useful lives and
          penyusutan ditelaah dan jika perlu disesuaikan,                     depreciation method are reviewed and adjusted
          pada setiap akhir periode pelaporan.                                if appropriate, at the end of each reporting
                                                                              period.

          Nilai tercatat aset segera diturunkan sebesar                       An assets carrying amount is written down
          jumlah yang dapat dipulihkan jika nilai tercatat                    immediately to its recoverable amount if the
          aset lebih besar dari estimasi jumlah yang                          asset’s carrying amount is greater than its
          dapat dipulihkan.                                                   estimated recoverable amount.

          Keuntungan atau kerugian bersih atas                                Net gains or losses on disposals are
          pelepasan aset tetap ditentukan dengan                              determined by comparing the proceeds with the
          membandingkan hasil yang diterima dengan                            carrying amount and are recognised within
          nilai    tercatat   dan       diakui     pada                       “other income/(losses) - net” in the profit or loss.
          “pendapatan/(beban) lain-lain - bersih” dalam
          laporan laba rugi.

          Jika aset yang direvaluasi dijual, jumlah yang                      When revalued assets are sold, the amounts
          dicatat di dalam ekuitas dipindahkan ke saldo                       included in equity are transferred to retained
          laba.                                                               earnings.




                                                             33
Page 749
                                                                   The original consolidated financial statements included herein
                                                                                                      are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                      PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                 NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                               THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                       As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                     for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                      (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                             unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                          2.   SIGNIFICANT           ACCOUNTING              POLICIES
     (lanjutan)                                                        (continued)

     i.   Aset tetap - bersih (lanjutan)                               i.     Fixed assets - net (continued)

          Aset Dalam Penyelesaian (“ADP”) merupakan                           Construction In Progress (“CIP”) is an
          akumulasi biaya konstruksi bangunan, biaya                          accumulated costs of the construction of
          material, dan biaya lainnya dikapitalisasi                          buildings, material costs and other costs are
          sebagai aset dalam penyelesaian. Biaya                              capitalised as construction in progress. These
          tersebut direklasifikasi ke akun aset tetap pada                    costs are reclassified to fixed assets when the
          saat proses konstruksi atau pemasangan                              construction or installation is complete.
          selesai. Penyusutan dimulai pada saat aset                          Depreciation is charged from the date the
          tersebut siap untuk digunakan sesuai dengan                         assets are ready for use in the manner intended
          tujuan yang diinginkan Manajemen.                                   by Management.

          Beban renovasi gedung sewa, diamortisasi                            Renovation expense of rental             building,
          sesuai dengan masa manfaatnya.                                      amortised as per benefit period.

     j.   Aset takberwujud – bersih                                    j.     Intangible assets - net

          Aset takberwujud terdiri dari aset takberwujud                      Intangible assets consist of intangible asset
          yang berasal dari piranti lunak yang dimiliki                       from Group's software. Intangible assets is
          Grup. Aset takberwujud diakui jika Grup                             recognised if Group have high possibility to get
          kemungkinan besar akan memperoleh manfaat                           economical benefits in the future from those
          ekonomis di masa depan dari aset tak berwujud                       intangible assets and the cost could be
          tersebut dan biaya aset takberwujud tersebut                        measured reliably.
          dapat diukur dengan andal.

          Aset takberwujud dicatat berdasarkan harga                          Intangible assets is recorded based on
          perolehan dikurangi akumulasi amortisasi dan                        acquisition cost deducted by accumulated
          penurunan nilai, jika ada. Aset takberwujud                         amortisation and impairment if there's any
          diamortisasi berdasarkan estimasi masa                              impairment. Intangible assets are amortised
          manfaat. Grup mengestimasi nilai yang dapat                         based on the estimated useful life. Group
          diperoleh kembali dari aset takberwujud.                            estimated the value that can be recovered from
          Apabila nilai aset takberwujud melebihi estimasi                    intangible assets. If value of intangible assets
          nilai yang dapat diperoleh kembali, maka nilai                      exceed the recovered estimated value, then the
          tercatat aset tersebut tersebut diturunkan                          amount that recorded in the asset should be
          menjadi sebesar nilai yang dapat diperoleh                          lowered at the recoverable estimated value.
          kembali.

          Aset    takberwujud diamortisasi dengan                             Intangible assets are amortised using straight
          menggunakan metode garis lurus dengan                               line method with an estimated economic useful
          taksiran masa manfaat ekonomis selama                               life of 4 years.
          4 tahun.

          Biaya yang terkait dengan pemeliharaan                              Costs associated with maintainance of
          program piranti lunak komputer diakui sebagai                       computer software programs are recognised as
          beban      pada    saat   terjadinya.   Biaya                       an expense as incurred. Development costs
          pengembangan yang dapat secara langsung                             that are directly attributable to the design and
          diatribusikan kepada desain dan pengujian                           testing of identifiable and unique software
          produk piranti lunak yang dapat diidentifikasi                      products controlled by the Group are
          dan unik yang dikendalikan oleh Grup diakui                         recognised as intangible assets.
          sebagai aset takberwujud.




                                                             34
Page 750
                                                                    The original consolidated financial statements included herein
                                                                                                       are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                       PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                  NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                                THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                        As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                      for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                       (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                              unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                           2.   SIGNIFICANT            ACCOUNTING             POLICIES
     (lanjutan)                                                         (continued)

     j.   Aset takberwujud – bersih (lanjutan)                          j.     Intangible assets – net (continued)

          Aset takberwujud dihentikan pengakuannya                             Intangible assets are derecognised when the
          ketika aset tersebut dilepaskan atau ketika tidak                    assets are released or have no future economic
          terdapat lagi manfaat ekonomi masa depan.                            benefit. The difference between carrying
          Selisih dalam laporan antara nilai tercatat aset                     amount of the asset and net value of its disposal
          dengan hasil neto yang diterima dari                                 is recognised in the consolidated profit or loss.
          pelepasannya diakui dalam laporan laba rugi
          konsolidasian.

     k.   Sewa                                                          k.     Leases

          Pada tanggal permulaan kontrak, Grup menilai                         At the inception of a contract, the Group
          apakah kontrak merupakan atau mengandung                             assesses whether the contract is or contains a
          sewa. Suatu kontrak merupakan atau                                   lease. A contract is or contains a lease if the
          mengandung sewa jika kontrak tersebut                                contract conveys the right to control the use of
          memberikan hak untuk          mengendalikan                          an identified assets for a period of time in
          penggunaan aset identifikasian selama suatu                          exchange for consideration. The Group can
          jangka waktu untuk dipertukarkan dengan                              choose not to recognise the right-of-use asset
          imbalan. Grup dapat memilih untuk tidak                              and lease liabilities for short term lease and low
          mengakui aset hak-guna dan liabilitas sewa                           value asset.
          untuk sewa jangka pendek dan sewa yang aset
          pendasarnya bernilai rendah.

          Untuk menilai apakah kontrak memberikan hak                          To assess whether a contract conveys the right
          untuk mengendalikan penggunaan aset                                  to control the use of an identified asset, the
          identifikasian, Grup harus menilai apakah:                           Group shall assess whether:
          -   Grup memiliki hak untuk mendapatkan                              -   The Group has the right to obtain
              secara substansial seluruh manfaat                                   substantially all the economic benefit from
              ekonomi        dari   penggunaan       aset                          use of the asset throughout the period of
              identifikasian; dan                                                  use; and
          -   Grup memiliki hak untuk mengarahkan                              -   The Group has the right to direct the use of
              penggunaan aset identifikasian. Grup                                 the asset. The Group has described when
              memiliki hak ini ketika Grup memiliki hak                            it has a decision-making right that are the
              untuk pengambilan keputusan yang                                     most relevant to changing how and for
              relevan tentang bagaimana dan untuk                                  what purpose the asset is used are
              tujuan apa aset digunakan telah ditentukan                           predetermined:
              sebelumnya dan:
              1. Grup         memiliki     hak      untuk                          1.   The Group has the right to operate the
                    mengoperasikan aset; dan                                            asset; and
              2. Grup telah mendesain aset dengan                                  2.   The Group has designed the asset in
                    cara     menetapkan       sebelumnya                                a way that predetermine how and for
                    bagaimana dan untuk tujuan apa aset                                 what purpose it will be used.
                    akan digunakan selama periode
                    penggunaan.

          Pada tanggal permulaan sewa, Grup mengakui                           The Group recognises a right-of-use asset and
          aset hak-guna dan liabilitas sewa. Aset hak-                         a leases liability at the leases commencement
          guna diukur pada biaya perolehan, dimana                             date. The right-of-use asset is initially
          meliputi jumlah pengukuran awal liabilitas sewa                      measured at cost, which comprises the initial
          yang disesuaikan dengan pembayaran sewa                              amount of the leases liability adjusted for any
          yang dilakukan pada atau sebelum tanggal                             leases payment made at or before the
          permulaan, ditambah dengan biaya langsung                            commencement date, plus any initial direct cost
          awal yang dikeluarkan. Aset hak-guna                                 incurred. The right-of-use asset is amortised
          diamortisasi dengan menggunakan metode                               over the straight-line method throughout the
          garis lurus sepanjang jangka waktu sewa                              lease term ranging from 2 to 12 years lease.
          antara 2 hingga 12 tahun sewa.

                                                              35
Page 751
                                                                 The original consolidated financial statements included herein
                                                                                                    are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                           NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                         THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                 As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                               for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                       unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                        2.   SIGNIFICANT           ACCOUNTING              POLICIES
     (lanjutan)                                                      (continued)

     k.   Sewa (lanjutan)                                            k.   Leases (continued)

          Liabilitas sewa diukur pada nilai kini                          The lease liability is initially measured at the
          pembayaran sewa yang belum dibayar pada                         present value of the lease payments that are
          tanggal permulaan, didiskontokan dengan                         not paid at the commencement date,
          menggunakan suku bunga implisit dalam sewa                      discounted using the interest rate implicit in the
          atau jika suku bunga tersebut tidak dapat                       lease or, if that right cannot be readily
          ditentukan, maka menggunakan suku bunga                         determined, using incremental borrowing rate.
          pinjaman inkremental. Pada umumnya, Grup                        Generally, the Group uses its incremental
          menggunakan      suku      bunga     pinjaman                   borrowing rate as a discount rate.
          inkremental sebagai tingkat bunga diskonto.

          Pembayaran sewa dialokasikan menjadi bagian                     Each leases payment is allocated between the
          pokok dan biaya keuangan. Biaya keuangan                        liability and finance cost. The finance cost is
          dibebankan pada laba rugi selama periode                        charged to profit or loss over the leases period
          sewa sehingga menghasilkan tingkat suku                         so as to produce a constant periodic rate of
          bunga periodik yang konstan atas saldo                          interest on the remaining balance of the liability
          liabilitas untuk setiap periode.                                for each period.

          Grup menyajikan aset hak-guna sebagai bagian                    The Group presents right-of-use assets as part
          dari “aset tetap” dan liabilitas sewa sebagai                   of “fixed assets” and leases liabilities as “lease
          “liabilitas sewa” di dalam laporan posisi                       liabilities” in the consolidated statement of
          keuangan konsolidasian.                                         financial position.

          Jika sewa mengalihkan kepemilikan asset                         If the leases transfers ownership of the
          pendasar kepada Grup pada akhir masa sewa                       underlying asset to the Group by the end of the
          atau jika biaya perolehan aset hak-guna                         leases term or if the cost of the right-of-use
          merefleksikan Grup akan mengeksekusi opsi                       asset reflects that the Group will exercise a
          beli, maka Grup menyusutkan aset hak-guna                       purchase option, the Group depreciates the
          dari tanggal permulaan hingga akhir umur                        right-of-use asset from the commencement
          manfaat aset pendasar. Jika tidak, maka Grup                    date to the end of the useful life of the
          menyusutkan aset hak-guna dari tanggal                          underlying asset. Otherwise, the Group
          permulaan hingga tanggal yang lebih awal                        depreciates the right-of-use asset from the
          antara akhir umur manfaat aset hak-guna atau                    commencement date to the earlier of the end of
          akhir masa sewa.                                                the useful life of the right-of-use asset or the
                                                                          end of the leases term.

          Grup menganalisa fakta dan keadaan untuk                        The Group analyses the facts and
          masing-masing jenis hak atas tanah dalam                        circumstances for each type of landrights in
          menentukan akuntansi untuk masing-masing                        determining the accounting for each of these
          hak atas tanah tersebut sehingga dapat                          land rights so that it can accurately represent an
          merepresentasikan dengan tepat suatu                            underlying economic event or transaction. If the
          kejadian atau transaksi ekonomi yang                            landrights do not transfer control of the
          mendasarinya. Jika hak atas tanah tersebut                      underlying assets to the Group, but gives the
          tidak mengalihkan pengendalian atas aset                        rights to use the underlying assets, the Group
          pendasar      kepada       Grup,     melainkan                  applies the accounting treatment of these
          mengalihkan hak untuk menggunakan aset                          transactions as leases under SFAS No. 73
          pendasar, Grup menerapkan perlakuan                             “Leases”, except if landrights substantially
          akuntansi atas transaksi tersebut sebagai sewa                  similar to land purchases, the Group applies
          berdasarkan PSAK No. 73 “Sewa”, kecuali jika                    SFAS No. 16 “Fixed assets”.
          hak atas tanah secara substansi menyerupai
          pembelian tanah, maka Grup menerapkan
          PSAK No. 16 “Aset tetap”.




                                                           36
Page 752
                                                                  The original consolidated financial statements included herein
                                                                                                     are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                     PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                              THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                      As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                    for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                     (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                            unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                         2.   SIGNIFICANT            ACCOUNTING             POLICIES
     (lanjutan)                                                       (continued)

     k.   Sewa (lanjutan)                                             k.     Leases (continued)

          Modifikasi sewa                                                    Lease modification

          Grup mencatat modifikasi sewa sebagai sewa                         The Group account for a lease modification as
          terpisah jika:                                                     a separate lease if both:
          -    Modifikasi meningkatkan ruang lingkup                         -   The modification increases the scope of
               sewa dengan menambahkan hak untuk                                 the lease by adding the right to use one or
               menggunakan satu aset pendasar atau                               more underlying assets;
               lebih;
          -    Imbalan sewa meningkat sebesar jumlah                         -   The consideration for the lease increases
               yang setara dengan harga tersendiri untuk                         by an amount commensurate with the
               peningkatan dalam ruang lingkup dan                               stand-alone price for the increase in scope
               penyesuaian yang tepat pada harga                                 and any appropriate adjustments to that
               tersendiri tersebut untuk merefleksikan                           stand-alone    price     to    reflect  the
               kondisi kontrak tertentu.                                         circumstances of the particular contract.

     l.   Properti investasi                                          l.     Investment properties

          Properti yang dimiliki untuk disewakan dalam                       Property that is held for long-term rental yields
          jangka panjang atau untuk kenaikan harga atau                      or for capital appreciation or both, and that is
          keduanya, dan yang tidak ditempati oleh                            not occupied by the companies in the
          perusahaan-perusahaan di Grup konsolidasian                        consolidated Group, is classified as investment
          diklasifikasikan sebagai properti investasi.                       properties.

          Properti investasi juga mencakup properti yang                     Investment properties also include properties
          sedang dikonstruksi atau dikembangkan untuk                        that is being constructed or developed for future
          digunakan sebagai properti investasi di masa                       use as investment properties.
          depan.

          Properti investasi awalnya diukur berdasarkan                      Investment properties are measured initially at
          biayanya, termasuk biaya transaksi yang terkait                    its cost, including related transaction costs and
          dan biaya pinjaman yang berlaku.                                   where applicable borrowing costs.

          Setelah pengakuan awal, properti investasi                         After initial recognition, investment properties
          dicatat sebesar nilai wajarnya. Properti                           are carried at fair value. Investment property
          investasi yang sedang dalam pengembangan                           that is being redeveloped for continuous use as
          ulang untuk penggunaan lebih lanjut sebagai                        investment properties or for which the market
          properti investasi atau ketika pasar menjadi                       has become less active continues to be
          kurang aktif tetap dicatat sebesar nilai                           measured at fair value. Investment property
          wajarnya. Properti investasi dalam konstruksi                      under construction is measured at fair value if
          diukur menggunakan nilai wajar jika nilai wajar                    the fair value is considered to be reliably
          dianggap dapat diukur secara andal. Properti                       determinable. Investment properties under
          investasi dalam konstruksi yang nilai wajarnya                     construction for which the fair value cannot be
          tidak dapat diukur secara andal, tetapi                            determined reliably, but for which the Company
          Perusahaan mengharapkan nilai wajarnya                             expects that the fair value of the property will be
          dapat diukur secara andal ketika konstruksi                        reliably determinable when construction is
          selesai, diukur senilai biaya dikurangi                            completed, are measured at cost less
          penurunan nilai sampai nilai wajarnya dapat                        impairment until the fair value becomes reliably
          diukur    secara    andal    atau   konstruksi                     determinable or construction is completed -
          diselesaikan - yang mana yang lebih awal.                          whichever is earlier.




                                                            37
Page 753
                                                                       The original consolidated financial statements included herein
                                                                                                          are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                          PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                     NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                                   THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                           As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                         for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                          (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                                 unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                              2.   SIGNIFICANT            ACCOUNTING             POLICIES
     (lanjutan)                                                            (continued)

     l.   Properti investasi (lanjutan)                                    l.     Investment properties (continued)

          Untuk mengevaluasi apakah nilai wajar dari                              In order to evaluate whether the fair value of an
          properti investasi dalam konstruksi dapat diukur                        investment property under construction can be
          secara andal, Manajemen mempertimbangkan                                determined reliably, Management consider the
          faktor-faktor berikut, antara lain, provisi dari                        following factors, among others, the provisions
          kontrak konstruksi, tahap penyelesaian, apabila                         of the construction contract, the stage of
          properti standar (umum di pasaran) atau tidak                           completion, whether the project/property is
          standar, tingkat keandalan arus kas masuk                               standard (typical for the market) or non-
          setelah penyelesaian, risiko pengembangan                               standard, the level of reliability of cash inflows
          spesifik atas properti, pengalaman terdahulu                            after completion, and the development risk
          dengan konstruksi serupa, dan status izin                               specific to the property, past experience with
          konstruksi.                                                             similar constructions, and status of construction
                                                                                  permits.

          Nilai wajar didasarkan kepada harga pasar                               Fair value is based on active market prices,
          aktif, disesuaikan, jika perlu, dengan perbedaan                        adjusted, if necessary, for differences in the
          alam, lokasi atau kondisi dari aset tersebut. Jika                      nature, location or condition of the specific
          informasi tersebut tidak tersedia, Grup                                 asset. If this information is not available, the
          menggunakan metode penilaian alternatif,                                Group uses alternative valuation methods, such
          seperti harga terbaru di pasar yang kurang aktif                        as recent prices on less active markets or
          atau projeksi arus kas yang didiskontokan.                              discounted cash flow projections. Valuations
          Penilaian dilakukan pada tanggal neraca oleh                            are performed as of the financial position date
          penilai ahli dengan kualifikasi yang diakui dan                         by professional valuers who hold recognised
          relevan dan memiliki pengalaman terbaru atas                            and relevant professional qualifications and
          lokasi dan kategori dari properti investasi dinilai.                    have recent experience in the location and
          Penilaian ini membentuk dasar untuk nilai                               category of the investment property being
          tercatat pada laporan keuangan konsolidasian.                           valued. These valuations form the basis for the
                                                                                  carrying amounts in the consolidated financial
                                                                                  statements.

          Penambahan selanjutnya dikapitalisasi ke nilai                          Subsequent expenditure is capitalised to the
          tercatat aset hanya ketika ada keuntungan                               asset’s carrying amount only when it is
          ekonomi di masa yang akan datang dapat                                  probable that future economic benefits
          dinikmati oleh Grup dari penambahan tersebut                            associated with the expenditure will flow to the
          dan hal tersebut dapat diukur secara andal.                             Group and the cost of the item can be
          Biaya perbaikan dan perawatan lainnya akan                              measured reliably. Other repairs and
          menjadi biaya saat terjadi. Ketika bagian dari                          maintenance costs are expensed when
          properti investasi digantikan, nilai tercatat dari                      incurred. When part of an investment property
          bagian yang digantikan tersebut akan dihapus.                           is replaced, the carrying amount of the replaced
                                                                                  part is derecognised.

          Perubahan nilai wajar diakui di laporan laba                            Changes in fair values are recognised in the
          rugi. Properti investasi tidak diakui ketika                            profit or loss. Investment properties are
          dilepas.                                                                derecognised when they have been disposed.




                                                                 38
Page 754
                                                                     The original consolidated financial statements included herein
                                                                                                        are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                    PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                               NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                             THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                     As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                   for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                    (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                           unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                            2.   SIGNIFICANT           ACCOUNTING              POLICIES
     (lanjutan)                                                          (continued)

     m. Beban dibayar di muka                                            m. Prepaid expense

          Beban dibayar di muka mencerminkan beban-                           Prepaid expense represents expenses that
          beban yang telah dikeluarkan dan mempunyai                          have been issued and which have the benefit of
          manfaat lebih dari satu tahun, seperti: (lanjutan)                  more than one year, such as: (continued)
          -   Beban renovasi gedung sewa, diamortisasi                        -   Renovation expense of rental building,
              sesuai dengan masa manfaatnya.                                      amortised as per benefit period.
          -   Beban pengurusan legal hak atas tanah,                          -   Legal processing expense of land right,
              diamortisasi sepanjang umur hak atas                                amortised as per the period of the land
              tanah tersebut. Jenis atas tanah ini adalah                         rights. This type of land represents building
              Hak Guna Bangunan (“HGB”) yang                                      rights of use (“HGB”) with a useful life for
              mempunyai masa manfaat selama                                       20 years.
              20 tahun.

     n.   Aset lain-lain                                                 n.   Other assets

          Aset lain-lain terdiri dari kerugian Perusahaan                     Other assets consist of the Company’s lossess
          yang masih harus diperhitungkan (KPYD),                             that are still in investigation (KPYD), unsold
          barang jaminan yang belum dijual dan                                collateral goods and its allowance.
          cadangan penyisihan terkait.

          Kerugian Perusahaan        yang masih      harus                    The Company’s losses that are still in
          diperhitungkan (KPYD)                                               investigation (KPYD)

          KPYD adalah kerugian yang ditetapkan                                KPYD are defined as losses due to over
          sementara akibat taksiran yang terlalu tinggi                       estimation made by the employee/perpetrator
          yang dilakukan oleh pegawai/pelaku tindak                           of the fraud. While waiting for the completion of
          kecurangan. Sementara menunggu selesainya                           the process of establishing a claim for
          proses penetapan tuntutan ganti rugi kepada                         compensation to the employee concerned, the
          pegawai yang bersangkutan jumlah potensi                            amount of potential losses reclassified from
          kerugian direklasifikasi dari pinjaman yang                         loans provided (“PYD”) to KPYD. KPYD value
          diberikan (“PYD”) ke KPYD. KPYD akan                                will be reclassified to other receivables in the
          direklasifikasi ke piutang lainnya dalam pos                        post claim compensation receivable (“TGR”) on
          piutang tuntutan ganti rugi (“TGR”) atas nama                       behalf of the employee if the compensation
          pegawai apabila proses penetapan ganti rugi                         determination process has been completed
          telah selesai dimana penetapannya melalui                           through the Director’s Decree. The settlement
          Surat Keputusan Direksi. Penyelesaian atas                          of this accounts is then performed through
          piutang TGR selanjutnya dilakukan melalui                           monthly payroll deductions.
          pemotongan gaji tiap bulan.

          Barang jaminan yang belum terjual                                   Unsold collateral items

          Barang jaminan yang tidak laku dijual lelang                        Collateral items that are unsold on the auction
          karena harga jual barang jaminan lebih rendah                       because the collateral price is lower than the
          dibandingkan       dengan      Harga     Limit                      Limit Auction Price/Minimal Auction Price,
          Lelang/Harga Minimal Lelang, yaitu: uang                            which: loan principals + interest + auction fees
          pinjaman + sewa modal + biaya lelang                                treated as Allowance of Asset (“AYD”).
          diberlakukan sebagai Aset Yang Disisihkan                           Basically, AYD is loan which collateral is in
          (“AYD”). AYD pada dasarnya merupakan                                auction process. Cash received from the
          pinjaman yang diberikan yang jaminannya                             auction will be used to settle the loan.
          sedang dalam proses lelang. Kas yang
          diperoleh dari lelang tersebut akan digunakan
          untuk menyelesaikan pinjaman.




                                                               39
Page 755
                                                                 The original consolidated financial statements included herein
                                                                                                    are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                           NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                         THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                 As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                               for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                       unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                        2.   SIGNIFICANT           ACCOUNTING              POLICIES
     (lanjutan)                                                      (continued)

     o.   Utang kepada nasabah dan utang usaha                       o.   Payables to customers and trade payables

          Utang kepada nasabah dan utang usaha                            Payables to customers and trade payables are
          adalah kewajiban membayar barang atau jasa                      obligations to pay for goods or services that
          yang telah diterima dalam kegiatan usaha                        have been acquired in the ordinary course of
          normal. Kewajiban yang termasuk dalam utang                     business. Obligations which are included in
          kepada nasabah dan utang usaha merupakan                        payables to customers and trade payables are
          titipan angsuran, pengadaan barang dan jasa,                    installment deposit, procurement of goods and
          jasa konsultan, uang kelebihan, utang                           service, consultancy services, excess money,
          pengadaan barang emas dan lainnya.                              gold payable procurement and others.

          Apabila dalam jangka waktu 12 bulan uang                        If within a period of 12 months the excess
          kelebihan tersebut tidak diambil oleh nasabah                   money is not taken by the respective
          bersangkutan, maka dinyatakan kadaluarsa                        customers, it will expire and be transferred to
          dan dialihkan menjadi Utang Dana Kepedulian                     Social Care Fund (Conventional) and Charity
          Sosial (Gadai Konvensional) dan Utang Dana                      Fund (Sharia) payable in accordance with the
          Kebajikan Umat (Gadai Syariah) sesuai                           credit agreement with customer.
          Perjanjian Kredit dengan nasabah.

     p.   Akrual dan liabilitas lain-lain                            p.   Accruals and other liabilities

          Akrual dan liabilitas lain-lain merupakan                       Accruals and other liabilities are obligations to
          kewajiban yang harus dibayarkan kepada                          pay employees and general public such as
          pegawai dan masyarakat umum seperti bunga                       interest on bank loans and debt, tantiem and
          pinjaman dan obligasi, tantiem dan bonus                        employees      bonus,    contingen      liabilities,
          pegawai, liabilitas kontijensi, iuran kepada                    installment to pension, THT and BPJS, charity
          taspen, THT dan BPJS, dana kebajikan umat                       and fund, and others.
          dan kepedulian sosial, dan lainnya.

     q.   Pinjaman bank                                              q.   Bank loans

          Pinjaman bank pada awalnya diakui sebesar                       Bank loans are recognised initially at fair value,
          nilai wajar setelah dikurangi biaya-biaya                       net of directly attributable transaction costs
          transaksi (jika ada) yang dapat diatribusikan                   (if any). Borrowings are subsequently
          secara langsung. Pinjaman yang diterima                         measured at amortised cost. Any difference
          selanjutnya dicatat menggunakan biaya                           between the proceeds (net of transaction costs)
          perolehan diamortisasi. Selisih antara jumlah                   and the redemption value is recognised in the
          yang diterima (bersih setelah dikurangi biaya-                  profit or loss over the period of the borrowings
          biaya transaksi) dan nilai penyelesaian                         using the effective interest rate method.
          pinjaman yang diterima tersebut diakui dalam
          laba rugi sepanjang masa pinjaman dengan
          menggunakan metode suku bunga efektif.

          Bunga pinjaman diakui sebagai biaya keuangan                    Interest on borrowings are recorded as finance
          berdasarkan      basis   akrual.    Pinjaman                    cost using accrual basis. Borrowings are
          diklasifikasikan sebagai liabilitas keuangan                    classified as financial liabilities measured at
          yang diukur dengan biaya perolehan                              amortised cost.
          diamortisasi.




                                                           40
Page 756
                                                                   The original consolidated financial statements included herein
                                                                                                      are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                      PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                 NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                               THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                       As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                     for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                      (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                             unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                          2.   SIGNIFICANT            ACCOUNTING             POLICIES
     (lanjutan)                                                        (continued)

     r.   Liabilitas imbalan kerja                                     r.     Employee benefit liabilities

          Entitas Anak memiliki program imbalan pasca                         The Subsidiaries has post-employment benefit
          kerja yang dihitung berdasarkan Undang-                             programs which is calculated based on the Job
          undang Penciptaan Lapangan Kerja No.                                Creation Law No. 11/2020 (the “Cipta Kerja
          11/2020 (“UU Cipta Kerja”), Peraturan                               Law”), Regulation No. 35/2021, and Company’s
          Pemerintah No. 35/2021, dan Perjanjian Kerja                        Labor Agreement.
          Bersama Perusahaan.

          Kewajiban pensiun                                                   Pension obligation

          Grup memiliki program imbalan pasti dan iuran                       The Group has both defined benefit and defined
          pasti. Program iuran pasti merupakan program                        contribution plans. A defined contribution plan
          pensiun dimana Grup membayar sejumlah                               is a pension plan under which the Group pay
          iuran tertentu kepada entitas (dana) yang                           fixed contributions into a separate entity (fund).
          terpisah.

          Grup tidak memiliki kewajiban hukum atau                            The Group has no legal or constructive
          konstruktif untuk membayar iuran lebih lanjut                       obligations to pay further contributions if the
          jika entitas tersebut tidak memiliki aset yang                      fund does not hold sufficient assets to pay all
          cukup untuk membayar seluruh imbalan atas                           employees the benefits relating to employee
          jasa yang diberikan pekerja pada periode                            service in the current and prior periods. A
          berjalan maupun periode lalu. Program imbalan                       defined benefit plan is a pension plan that is not
          pasti adalah program pensiun yang bukan                             a defined contribution plan. Typically, defined
          merupakan program iuran pasti. Pada                                 benefit plans define an amount of pension
          umumnya, program imbalan pasti ditentukan                           benefit that an employee will receive on
          berdasarkan jumlah imbalan pensiun yang akan                        retirement, usually dependent on one or more
          diterima seorang pekerja pada saat pensiun,                         factors such as age, years of service and
          biasanya tergantung oleh satu faktor atau lebih,                    compensation.
          misalnya usia, masa bekerja, dan kompensasi.

          Pada bulan April 2022, DSAK IAI (Dewan                              In April 2022, DSAK IAI (Institute of Indonesia
          Standar Akuntansi Keuangan Ikatan Akuntan                           Chartered Accountants’ Accounting Standard
          Indonesia) menerbitkan materi penjelasan                            Board) issued an explanatory material through
          melalui siaran pers atas persyaratan                                a press release regarding attribution of benefits
          pengatribusian imbalan pada periode jasa                            to periods of service in accordance with
          sesuai PSAK No. 24: Imbalan Kerja yang                              PSAK No. 24: Imbalan Kerja which was
          diadopsi dari IAS 19 Employee Benefits. Materi                      adopted from IAS 19 Employee Benefits. The
          penjelasan tersebut menyampaikan informasi                          explanatory material conveyed the information
          bahwa pola fakta umum dari program pensiun                          that the fact pattern of the pension program
          berbasis undang-undang ketenagakerjaan                              based on the Labor Law currently enacted in
          yang berlaku di Indonesia saat ini memiliki pola                    Indonesia is similar to those responded and
          fakta serupa dengan yang ditanggapi dan                             concluded in the IFRS Intepretation Committee
          disimpulkan      dalam    IFRS     Intepretation                    (IFRIC) Agenda Decision Attributing Benefit to
          Committee      (“IFRIC”)    Agenda     Decision                     Periods of Service (IAS 19). The Company has
          Attributing Benefit to Periods of Service (IAS                      adopted the said explanatory material and
          19). Perusahaan telah menerapkan materi                             accordingly changed its accounting policy
          penjelasan tersebut dan dengan demikian                             regarding attribution of benefits to periods of
          merubah kebijakan akuntansi menyangkut                              service previously applied in the consolidated
          atribusi imbalan kerja pada periode jasa dari                       financial statements of the Company as of
          kebijakan yang diterapkan sebelumnya pada                           December 31, 2021 and for the year then
          laporan keuangan konsolidasian Perusahaan                           ended.
          pada tanggal 31 Desember 2021 dan untuk
          tahun yang berakhir pada tanggal tersebut.




                                                             41
Page 757
                                                                  The original consolidated financial statements included herein
                                                                                                     are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                     PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                              THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                      As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                    for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                     (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                            unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                         2.   SIGNIFICANT            ACCOUNTING             POLICIES
     (lanjutan)                                                       (continued)

     r.   Liabilitas imbalan kerja (lanjutan)                         r.     Employee benefit liabilities (continued)

          Kewajiban pensiun (lanjutan)                                       Pension obligation (continued)

          Sehubungan dengan program imbalan pasti,                           In relation of defined benefit programs, the
          liabilitas diakui pada laporan posisi keuangan                     liability recognised in the consolidated
          konsolidasian sebesar nilai kini kewajiban                         statement of financial position is the present
          imbalan pasti pada akhir periode pelaporan                         value of the defined benefit obligation at the end
          dikurangi nilai wajar aset program. Kewajiban                      of the reporting period less the fair value of plan
          imbalan pasti dihitung setiap tahun oleh                           assets. The defined benefit obligation is
          aktuaris       yang     independen      dengan                     calculated annually by independent actuaries
          menggunakan metode projected unit credit.                          using the projected unit credit method. The
          Nilai kini kewajiban imbalan pasti ditentukan                      present value of the defined benefit obligation
          dengan mendiskontokan arus kas keluar yang                         is determined by discounting the estimated
          diestimasi dengan menggunakan tingkat bunga                        future cash outflows using interest rates of
          obligasi yang didenominasikan dalam mata                           government bonds that are denominated in the
          uang dimana imbalan akan dibayarkan dan                            currency in which the benefits will be paid, and
          memiliki jangka waktu jatuh tempo mendekati                        that have terms to maturity approximating to the
          jangka waktu kewajiban pensiun.                                    terms of the related pension obligation.

          Biaya bunga bersih dihitung dengan                                 Net interest expenses are calculated using
          menerapkan tingkat diskonto terhadap saldo                         discount rate for defined benefit programs and
          bersih kewajiban imbalan pasti dan nilai wajar                     fair value of plan assets. This expense
          aset program. Biaya ini diakui sebagai beban                       recognised as employee benefit expenses in
          imbalan kerja dalam laporan laba rugi                              the consolidated profit or loss.
          konsolidasian.

          Keuntungan dan kerugian atas pengukuran                            Remeasurement gains and loses arising from
          kembali yang timbul dari penyesuaian dan                           experience adjustments and changes in
          perubahan dalam asumsi-asumsi aktuarial                            actuarial assumptions are charged or credited
          langsung diakui seluruhnya melalui pendapatan                      to other comprehensive income in the period in
          komprehensif lainnya pada saat terjadinya.                         which they arise. They are included in retained
          Keuntungan dan kerugian ini termasuk di dalam                      earnings in the consolidated statement of
          laba ditahan pada laporan perubahan ekuitas                        changes in equity and in the consolidated
          konsolidasian dan pada laporan posisi                              statement of financial position.
          keuangan konsolidasian.

          Perubahan nilai kini atas kewajiban imbalan                        Changes in the present value of the defined
          pasti yang timbul dari amandemen rencana                           benefit obligation resulting from plan
          atau pembatasan langsung diakui dalam                              amendments or curtailments are recognised
          laporan laba rugi konsolidasian sebagai biaya                      immediately in a consolidated profit or loss as
          jasa lalu.                                                         past service costs.

          Untuk program iuran pasti, Perusahaan                              For defined benefit obligation, the Company
          membayar iuran program pensiun baik karena                         pays contributions to pension plans on a
          diwajibkan, berdasarkan kontrak atau sukarela.                     mandatory, contractual or voluntary basis.
          Namun            karena        Undang-Undang                       However, since Labour Law No. 13 of 2003
          Ketenagakerjaan No. 13 tahun 2003                                  requires an entity to pay to a worker entering
          mengharuskan entitas membayar jumlah                               into pension age a certain amount based on,
          tertentu kepada para pekerja yang telah                            the worker’s length of service, the Group is
          memasuki usia pensiun yang ditentukan                              exposed to the possibility of having to make
          berdasarkan masa kerja, Grup rentan terhadap                       further payments to reach that certain amount
          kemungkinan untuk membayar kekurangan                              in particular when the cumulative contributions
          apabila iuran kumulatif kurang dari jumlah                         are less than that amount. Consequently for
          tertentu. Sebagai akibatnya untuk tujuan                           financial     reporting  purposes,       defined
          pelaporan keuangan, program iuran pasti                            contribution plans are effectively treated as if
          secara efektif diberlakukan seolah-olah sebagai                    they were defined benefit plans.
          program imbalan pasti.
                                                            42
Page 758
                                                                   The original consolidated financial statements included herein
                                                                                                      are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                      PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                 NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                               THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                       As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                     for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                      (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                             unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                          2.   SIGNIFICANT            ACCOUNTING             POLICIES
     (lanjutan)                                                        (continued)

     r.   Liabilitas imbalan kerja (lanjutan)                          r.     Employee benefit liabilities (continued)

          Kewajiban pasca kerja dan imbalan kerja                             Other post employement benefit and other long
          jangka panjang lainnya                                              term employee benefit

          Perusahaan memberikan imbalan pasca kerja                           The Company provides other post employment
          dalam bentuk program santunan dan                                   benefit in the form of death compensation and
          penghargaan pensiun serta program masa                              rewards program and also pension preparation
          persiapan      pensiun.   Perusahaan      juga                      period program. The Company also provide
          memberikan imbalan kerja jangka panjang                             other long-term employee benefits in the form
          lainnya dalam bentuk cuti besar dan                                 of long leave and tenure awards. The expected
          penghargaan masa kerja. Biaya yang                                  costs of these benefits are accrued over the
          diharapkan timbul atas imbalan ini diakru                           period of employment using projected unit
          selama masa kerja dengan menggunakan                                credit method. These obligations are valued
          metode projected unit credit. Kewajiban ini                         annually by independent qualified actuaries.
          dinilai setiap tahun oleh aktuaris independen
          yang memenuhi syarat.

          Pesangon pemutusan kontrak kerja                                    Termination benefits

          Pesangon pemutusan kontrak kerja terutang                           Termination benefits are payable when
          ketika Perusahaan memberhentikan hubungan                           employment is terminated by the Company
          kerja sebelum usia pensiun normal, atau ketika                      before the normal retirement date, or whenever
          seorang     pekerja    menerima     penawaran                       an employee accepts voluntary redundancy in
          mengundurkan diri secara sukarela dengan                            exchange for these benefits. The Company
          kompensasi imbalan pesangon. Perusahaan                             recognises termination benefits at the earlier of
          mengakui pesangon pemutusan kontrak kerja                           the following dates: (i) when the Company can
          pada tanggal yang lebih awal antara (i) ketika                      no longer withdraw the offer of those benefits;
          Grup tidak dapat lagi menarik tawaran atas                          and (ii) when the entity recognises costs for a
          imbalan tersebut dan (ii) ketika Perusahaan                         restructuring that is within the scope of
          mengakui biaya untuk restrukturisasi yang                           SFAS No. 57 and involves the payment of
          berada dalam ruang lingkup PSAK No. 57 dan                          termination benefits. In the case of an offer
          melibatkan pembayaran pesangon. Dalam hal                           made to encourage voluntary redundancy, the
          menyediakan pesangon sebagai penawaran                              termination benefits are measured based on
          untuk mengundurkan diri secara sukarela,                            the number of employees expected to accept
          pesangon pemutusan kontrak kerja diukur                             the offer. Benefits due date more than 12
          berdasarkan jumlah karyawan yang diharapkan                         months after the reporting date are discounted
          menerima penawaran tersebut. Imbalan yang                           to their present value.
          jatuh tempo lebih dari 12 bulan setelah periode
          pelaporan didiskontokan menjadi nilai kininya.

     s.   Surat berharga yang diterbitkan                              s.     Securities issued

          Obligasi dan Surat Berharga Komersial yang                          Bonds and Commercial Securities Issued are
          diterbitkan diklasifikasikan dalam kategori                         classified as financial liabilities measured at
          liabilitas keuangan diukur pada biaya perolehan                     amortised       costs.       Recognition, initial
          diamortisasi. Pengakuan, pengukuran awal,                           measurement, subsequent measurement, fair
          pengukuran       setelah    pengakuan      awal,                    value and derecognition are referred in Note 2d
          penentuan nilai wajar dan penghentian                               related to financial liabilities.
          pengakuan mengacu pada Catatan 2d terkait
          liabilitas keuangan.

          Surat Berharga Komersial adalah surat                               Commercial Securities are promissory notes
          sanggup dan berjangka waktu sampai dengan                           and have a maturity of up to 1 (one) year
          1 (satu) tahun yang terdaftar di Bank Indonesia.                    registered at Bank Indonesia.




                                                             43
Page 759
                                                                   The original consolidated financial statements included herein
                                                                                                      are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                      PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                 NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                               THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                       As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                     for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                      (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                             unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                          2.   SIGNIFICANT            ACCOUNTING             POLICIES
     (lanjutan)                                                        (continued)

     s.   Surat berharga yang diterbitkan (lanjutan)                   s.     Securities issued (continued)

          Surat Berharga Komersial menggunakan                                Commercial Securities use discounted system
          sistem diskonto dimana bunga/kupon akan                             where interest/coupon will be paid upfront
          dibayar di muka yang kemudian akan                                  which wil then be amortised over the tenor.
          diamortisasi sepanjang tenor. Biaya transaksi                       Transaction costs incurred at the time of
          yang dikeluarkan saat penerbitan akan                               issuance will be amortised over the tenor along
          diamortisasi sepanjang tenor bersamaan                              with the interest/coupons.
          dengan bunga/kupon.

          Efek syariah berupa Medium Term Note                                Sharia securities in the form of Sharia Medium
          Syariah   diklasifikasikan sebagai    sukuk                         Term Note are classified as sukuk mudharabah,
          mudharabah, diakui sebesar nilai nominal,                           it is recognised at nominal value, transaction
          biaya transaksi diakui secara terpisah dari                         costs are recognised separately from
          sukuk mudharabah.                                                   mudharabah sukuk.

          Perusahaan pada awalnya mengakui sukuk                              The Company initially recognises mudharabah
          mudharabah pada saat sukuk mudharabah                               bonds on the date of issuance of mudharabah
          diterbitkan sebesar nominalnya.                                     bonds at the nominal amount.

          Setelah pengakuan awal, sukuk mudharabah                            Subsequent to initial recognition, mudharabah
          dicatat pada biaya perolehan.                                       bonds are measured at cost.

          Biaya     transaksi   sehubungan   dengan                           Transaction cost related to the issuance of
          penerbitan sukuk mudharabah diakui secara                           mudharabah bonds are recognised separately
          terpisah dari sukuk mudharabah. Biaya                               from mudharabah bonds. Transaction cost are
          transaksi diamortisasi menggunakan metode                           amortised over the term of mudharabah bonds
          garis lurus selama jangka waktu sukuk                               using straight-line method and are recorded as
          mudharabah dan dicatat sebagai bagian dari                          part of financing charges.
          beban bunga.

          Sukuk mudharabah disajikan sebagai bagian                           Mudharabah bonds are presented as a part of
          dari liabilitas dan biaya transaksi sehubungan                      liabilities and the transaction cost related to the
          penerbitan sukuk mudharabah disajikan dalam                         issuance of mudharabah bonds are presented
          aset sebagai beban dibayar di muka.                                 on assets as a part of prepaid expenses.

     t.   Pajak penghasilan kini dan tangguhan                         t.     Current and deferred income tax

          Beban pajak terdiri dari pajak kini dan pajak                       The tax expense comprises current and
          tangguhan. Pajak diakui dalam laporan laba                          deferred tax. Tax is recognised in the profit or
          rugi, kecuali jika pajak tersebut terkait dengan                    loss, except to the extent that it relates to items
          transaksi atau kejadian yang diakui di                              recognised in other comprehensive income.
          pendapatan komprehensif lain.

          Beban pajak kini dihitung berdasarkan                               The current income tax charge is calculated on
          peraturan perpajakan yang berlaku pada                              the basis of the tax laws enacted or
          tanggal pelaporan keuangan. Manajemen                               substantively enacted at the reporting date. The
          Perusahaan mengevaluasi secara periodik                             Company’s Management periodically evaluate
          implementasi terhadap peraturan perpajakan                          the implementation of prevailing tax regulations
          yang berlaku terutama yang memerlukan                               especially those that are subject to further
          interpretasi    lebih      lanjut mengenai                          interpretation on its implementation, including
          pelaksanaannya termasuk juga evaluasi                               evaluation on tax assessment letters received
          terhadap surat ketetapan pajak yang diterima                        from tax authorities. Where appropriate
          dari kantor pajak. Lebih lanjut, Manajemen                          Management establish provisions based on the
          membentuk cadangan, jika dianggap perlu                             amounts expected to be paid to the tax
          berdasarkan jumlah yang diestimasikan akan                          authorities.
          dibayarkan ke otoritas pajak.

                                                             44
Page 760
                                                                     The original consolidated financial statements included herein
                                                                                                        are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                        PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                   NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                                 THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                         As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                       for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                        (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                               unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                            2.   SIGNIFICANT            ACCOUNTING             POLICIES
     (lanjutan)                                                          (continued)

     t.   Pajak penghasilan kini dan tangguhan                           t.     Current and deferred income tax (continued)
          (lanjutan)

          Pajak penghasilan tangguhan diakui, dengan                            Deferred income tax is recognised, using the
          menggunakan metode liabilitas untuk semua                             liability method, on temporary differences
          perbedaan temporer antara dasar pengenaan                             arising between the tax bases of assets and
          pajak aset dan liabilitas dengan nilai tercatatnya                    liabilities and their carrying amounts in the
          pada laporan keuangan konsolidasian. Pajak                            consolidated financial statements. Deferred
          penghasilan tangguhan ditentukan dengan                               income tax is determined using tax rates that
          menggunakan tarif pajak yang telah berlaku                            have been enacted or substantially enacted as
          atau secara substantif telah berlaku pada akhir                       at reporting period and is expected to apply
          periode pelaporan dan diharapkan diterapkan                           when the related deferred income tax asset is
          ketika aset pajak penghasilan tangguhan                               realised or the deferred income tax liability is
          direalisasi atau liabilitas pajak penghasilan                         settled.
          tangguhan diselesaikan.

          Aset pajak penghasilan tangguhan diakui hanya                         Deferred income tax assets are recognised only
          jika besar kemungkinan jumlah penghasilan                             to the extent that it is probable that future
          kena pajak di masa depan akan memadai untuk                           taxable profit will be available against which the
          dikompensasi dengan perbedaan temporer                                temporary differences can be utilised.
          yang masih dapat dimanfaatkan.

          Aset dan liabilitas pajak penghasilan tangguhan                       Deferred income tax assets and liabilities are
          dapat saling hapus apabila terdapat hak yang                          offset when there is a legally enforceable right
          berkekuatan hukum untuk melakukan saling                              to offset current tax assets against current tax
          hapus antara aset pajak kini dengan liabilitas                        liabilities and when the deferred income taxes
          pajak kini dan apabila aset dan liabilitas pajak                      assets and liabilities related to income taxes
          penghasilan tangguhan dikenakan oleh otoritas                         levied by the same taxation authority on either
          perpajakan yang sama, baik atas entitas kena                          the same taxable entity or different taxable
          pajak yang sama ataupun berbeda dan adanya                            entities where there is an intention to settle the
          niat untuk melakukan penyelesaian saldo-saldo                         balances on a net basis.
          tersebut secara neto.

          Koreksi atas liabilitas pajak diakui pada saat                        Correction to taxation obligations are recorded
          surat ketetapan pajak diterima, atau apabila                          when an assessment is received or, if appealed
          diajukan keberatan dan/atau banding, maka                             against, when the result of the appeal is
          koreksi diakui pada saat keputusan atas                               determined. Management provide provision for
          keberatan dan/atau banding tersebut diterima.                         future tax liability at the amount that will be
          Manajemen        juga     dapat      membentuk                        payable to the tax office on probable tax
          pencadangan terhadap liabilitas pajak di masa                         exposure, based on assessment as at the date
          depan sebesar jumlah yang diestimasikan akan                          of statement of financial position. Assumption
          dibayarkan ke kantor pajak jika berdasarkan                           and estimation used in the provisioning
          evaluasi pada tanggal laporan posisi keuangan                         calculation may involve element of uncertainty.
          terdapat risiko pajak yang probable. Asumsi dan
          estimasi yang digunakan dalam perhitungan
          pembentukan cadangan tersebut memiliki unsur
          ketidakpastian.

     u.   Pendapatan diterima di muka                                    u.     Unearned revenue

          Pendapatan diterima di muka merupakan                                 Unearned revenue are revenue which consist of
          pendapatan yang terdiri dari pendapatan sewa                          rental building revenue, deposit from gold
          bangunan, pengelolaan rekening tabungan                               savings account, mulia margin, and other
          emas, marjin atas mulia, dan pendapatan                               unearned revenue.
          lainnya.




                                                               45
Page 761
                                                                  The original consolidated financial statements included herein
                                                                                                     are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                 PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                            NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                          THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                  As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                 (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                        unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                         2.   SIGNIFICANT            ACCOUNTING             POLICIES
     (lanjutan)                                                       (continued)

     v.   Pengakuan pendapatan dan beban                              v.   Revenue and expenses recognition

          Pendapatan sewa modal dan administrasi                           Interest and administration income recognised
          diakui sesuai dengan PSAK No. 71 (lihat                          according to SFAS No. 71 (see Note 2d). For
          Catatan 2d). Untuk pendapatan lainnya, Grup                      other income, Group adopted SFAS No. 72,
          menerapkan PSAK No. 72, “Pendapatan dari                         “Revenue from Contract with Customer” which
          Kontrak      dengan      Pelanggan”,   yang                      identifies the circumstances in which the criteria
          mengidentifikasi     terpenuhinya    kriteria                    on revenue recognition will be met and,
          pengakuan pendapatan, sehingga pendapatan                        therefore, revenue may be recognised, and
          dapat diakui, dan mengatur perlakuan                             prescribes the accounting treatment of revenue
          akuntansi atas pendapatan yang timbul dari                       arising from certain types of transactions and
          transaksi dan kejadian tertentu, serta                           events, and also provides practical guidance on
          memberikan panduan praktis dalam penerapan                       the application of the criteria on revenue
          kriteria mengenai pengakuan pendapatan.                          recognition.

          Pendapatan sewa modal                                            Interest income

          Pendapatan sewa modal untuk instrumen                            Interest income from interest bearing financial
          keuangan yang menghasilkan bunga diakui                          instrument is recognised in consolidated profit
          pada laporan laba rugi konsolidasian dengan                      or loss using effective interest rate method.
          menggunakan metode suku bunga efektif.

          Untuk usaha gadai (konvensial dan syariah)                       For pawning business (conventional and
          dan pinjaman non-gadai, pendapatan diakui                        sharia) and non-pawnity loan, revenue is
          dengan menggunakan metode akrual.                                recognised using the accrual method.

          Suku bunga efektif adalah suku bunga yang                        The effective interest rate is the rate that exactly
          secara    tepat    mendiskontokan     estimasi                   discounts estimated cash payments or receipts
          pembayaran atau penerimaan kas di masa                           through the expected future life of the financial
          datang selama perkiraan umur dari aset                           asset or financial liability (or, if more
          keuangan atau liabilitas keuangan (atau, jika                    appropriate, use a shorter period) to the net
          lebih tepat, digunakan periode yang lebih                        carrying amount of the financial asset or liability.
          singkat) untuk memperoleh nilai tercatat bersih                  When calculating the effective interest rate, the
          dari aset keuangan atau liabilitas keuangan.                     Company estimates future cash flows, by
          Pada saat menghitung suku bunga efektif,                         considering all contractual terms of the financial
          Perusahaan mengestimasi arus kas di masa                         instrument, but does not consider future credit
          datang dengan mempertimbangkan seluruh                           losses.    This     calculation      includes    all
          persyaratan kontraktual dalam instrumen                          administrative income received by the
          keuangan        tersebut,    tetapi       tidak                  Company as credit requirements.
          mempertimbangkan kerugian kredit di masa
          mendatang. Perhitungan ini mencakup seluruh
          pendapatan administrasi yang diterima oleh
          Perusahaan sebagai persyaratan kredit.

          Pendapatan sewa modal atas aset keuangan                         Interest on the impaired financial assets
          yang mengalami penurunan nilai tetap diakui                      continue to be recognised using the interest
          atas dasar suku bunga yang digunakan untuk                       rate used to discount the future cash flow for the
          mendiskonto arus kas masa datang dalam                           purpose of measuring the impairment losses.
          pengukuran kerugian penurunan nilai.




                                                            46
Page 762
                                                                    The original consolidated financial statements included herein
                                                                                                       are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                   PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                              NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                            THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                    As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                  for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                   (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                          unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                           2.   SIGNIFICANT           ACCOUNTING              POLICIES
     (lanjutan)                                                         (continued)

     v.   Pengakuan       pendapatan       dan      beban               v.   Revenue     and        expenses        recognition
          (lanjutan)                                                         (continued)

          Pendapatan administrasi                                            Administration income

          Pendapatan administrasi seluruh instrumen                          Interest income from interest bearing financial
          keuangan yang menghasilkan bunga (produk                           instrument (Kreasi, Krasida, Kresna, Arrum,
          Kreasi, Krasida, Kresna, Arrum, Amanah, Rahn                       Amanah, Rahn Tasjily Tanah, and Mulia
          Tasjily Tanah, dan Mulia) yang berkaitan                           product) directly related to the activities of a
          langsung      dengan       kegiatan    pinjaman                    loan are amortised over the contract period
          diamortisasi sesuai dengan jangka waktu                            using the effective interest method and are
          kontrak menggunakan metode suku bunga                              classified as part of interest income in the
          efektif dan diklasifikasikan sebagai bagian dari                   consolidated profit or loss.
          pendapatan sewa modal pada laporan laba rugi
          konsolidasian.

          Dalam menentukan pengakuan pendapatan,                             In determining revenue recognition, the Group
          Grup melakukan analisa transaksi melalui lima                      perform analysis transaction through the
          langkah analisa berikut:                                           following five steps of assessment:

          1.   Mengindentifikasi       kontrak   dengan                      1.   Identify contracts with customers with
               pelanggan, dengan kriteria sebagai                                 certain criteria as follows:
               berikut:
               -    Kontrak telah disetujui oleh pihak-                           -    The contract has been agreed by the
                    pihak terkait dalam kontrak                                        parties involved in the contract
               -    Grup bisa mengidentifikasi hak dari                           -    The Group can identify the rights of
                    pihak-pihak terkait dan jangka waktu                               relevant parties and the term of
                    pembayaran dari barang atau jasa                                   payment for the goods or services to
                    yang akan dialihkan                                                be transferred
               -    Kontrak memiliki substansi komersial                          -    The     contract     has    commercial
                                                                                       substance
               -   Besar kemungkinan entitas akan                                 -    It is probable that the Group will
                   menerima imbalan atas barang atau                                   receive benefits for the goods or
                   jasa yang dialihkan                                                 services transferred

          2.   Mengidentifikasi kewajiban pelaksanaan                        2.   Identify the performance obligations in the
               dalam kontrak, untuk menyerahkan barang                            contract, to transfer distinctive goods or
               atau jasa yang memiliki karakteristik yang                         services to the customer.
               berbeda ke pelanggan.

          3.   Menentukan harga transaksi, setelah                           3.   Determine the transaction price, net of
               dikurangi diskon, retur, insentif penjualan                        discounts, returns, sales incentives and
               dan pajak pertambahan nilai, yang berhak                           value added tax, which an entity expects to
               diperoleh     suatu     entitas    sebagai                         be entitled in exchange for transferring
               kompensasi atas diserahkannya barang                               promised goods or services to a customer.
               atau jasa yang dijanjikan ke pelanggan.

          4.   Mengalokasikan harga transaksi kepada                         4.   Allocate the transaction price to each
               setiap kewajiban pelaksanaan dengan                                performance obligation on the basis of the
               menggunakan dasar harga jual dari setiap                           selling prices of each goods or services
               barang atau jasa yang dijanjikan di kontrak.                       promised in the contract.

          5.   Mengakui pendapatan ketika kewajiban                          5.   Recognise revenue when performance
               pelaksanaan telah dipenuhi (sepanjang                              obligation is satisfied (over time or at a
               waktu atau pada suatu waktu tertentu).                             point in time).




                                                              47
Page 763
                                                                      The original consolidated financial statements included herein
                                                                                                         are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                     PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                              THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                      As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                    for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                     (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                            unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                             2.   SIGNIFICANT           ACCOUNTING              POLICIES
     (lanjutan)                                                           (continued)

     v.   Pengakuan        pendapatan        dan     beban                v.   Revenue     and        expenses        recognition
          (lanjutan)                                                           (continued)

          Pendapatan administrasi (lanjutan)                                   Administration income (continued)

          Kewajiban pelaksanaan dapat dipenuhi dengan                          A performance obligation may be satisfied at
          cara sebagai berikut:                                                the following:
          -   Suatu titik waktu (umumnya janji untuk                           -    A point in time (typically for promises to
              menyerahkan barang ke pelanggan); atau                                transfer goods to a customer); or
          -   Suatu periode waktu (umumnya janji untuk                         -    Over time (typically for promises to transfer
              menyerahkan jasa ke pelanggan). Untuk                                 services      to    a     customer).     For
              kewajiban pelaksanaan yang dipenuhi                                   a performance obligation satisfied over
              dalam suatu periode waktu, Grup memilih                               time, the Group selects an appropriate
              ukuran penyelesaian yang sesuai untuk                                 measure of progress to determine the
              penentuan jumlah pendapatan yang harus                                amount of revenue that should be
              diakui    karena   telah   terpenuhinya                               recognised as the performance obligation
              kewajiban pelaksanaan.                                                is satisfied.

          Suatu kewajiban kinerja dipenuhi pada suatu                          A performance obligation is satisfied at a point
          titik waktu kecuali jika memenuhi salah satu                         in time unless it meets one of the following
          kriteria berikut, dalam hal ini dipenuhi dari waktu                  criteria, in which case it is satisfied over time:
          ke waktu:
          -     Pelanggan secara bersamaan menerima                            -   The customer simultaneously receives and
                dan     menggunakan         manfaat      yang                      consumes the benefits provided;
                diberikan;
          -     Kinerja      Grup     menciptakan        atau                  -   The Group’s performance creates or
                meningkatkan aset yang dikendalikan                                enhances an asset that the customer
                pelanggan saat aset itu dibuat atau                                controls as the asset is created or
                ditingkatkan; dan                                                  enhanced; and
          -     Kinerja Grup tidak menciptakan aset                            -   The Group’s performance does not create
                dengan penggunaan alternatif untuk Grup                            an asset with an alternative use to the
                dan Grup memiliki hak yang dapat                                   Group and the Group has an enforceable
                diberlakukan atas pembayaran untuk                                 right to payment for performance
                kinerja yang diselesaikan hingga saat ini.                         completed to date.

          Pendapatan penjualan emas                                            Revenue from gold sold

          Pendapatan dari penjualan emas diakui pada                           Revenue from the sale of gold is recognised
          saat pengendalian atas barang telah berpindah                        when the control of goods has been transferred
          kepada pelanggan. Pendapatan bisnis emas                             to the customer. Revenue on gold business is
          juga diakui ketika suatu produk telah                                also recognised when the product delivered to
          diserahkan kepada pelanggan atau memenuhi                            customers or it has met the criteria of “bill and
          skema “penjualan ketika pengiriman ditunda”.                         hold” scheme. Revenue from the rendering of
          Pendapatan jasa diakui pada saat pelanggan                           service is recognised when the customer has
          menerima dan mengkonsumsi manfaat dari                               received and consumed benefit from the
          jasa tersebut. Pendapatan disajikan neto                             services. Revenue is shown net of value added
          setelah dikurangi pajak pertambahan nilai,                           tax, returns, rebates and discounts.
          retur, potongan harga dan diskon.

          Tidak terdapat kebijakan untuk menjual produk-                       There is no policy to sell its products to the retail
          produknya kepada pelanggan ritel dengan hak                          customer with right to return it.
          retur.




                                                                48
Page 764
                                                                    The original consolidated financial statements included herein
                                                                                                       are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                   PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                              NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                            THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                    As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                  for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                   (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                          unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                           2.   SIGNIFICANT           ACCOUNTING              POLICIES
     (lanjutan)                                                         (continued)

     v.   Pengakuan       pendapatan       dan      beban               v.   Revenue     and        expenses        recognition
          (lanjutan)                                                         (continued)

          Pendapatan usaha lainnya                                           Other business income

          Pendapatan sewa gedung yang diterima di                            Unearned income of building rental are
          muka dan yang ditangguhkan diamortisasi                            amortised over the rental period using the
          sesuai dengan periode sewa dengan                                  straight-line method. Revenue on hotel services
          menggunakan metode garis lurus. Pendapatan                         and other services is recognised when
          atas jasa perhotelan dan jasa lainnya diakui                       delivered to customers.
          pada saat jasa diserahkan kepada pelanggan.

          Beban                                                              Expenses

          Beban diakui pada saat terjadinya berdasarkan                      Expenses are recognised as incurred on an
          metode akrual.                                                     accrual basis.

     w. Penurunan nilai aset non-keuangan                               w. Impairment of non-financial asset

          Grup menelaah ada atau tidaknya indikasi                           The Group examines whether there is any
          penurunan nilai aset non-keuangan pada                             indication of impairment of the non-financial
          tanggal laporan posisi keuangan konsolidasian                      assets on the consolidated statement of
          dan kemungkinan penyesuaian ke nilai yang                          financial position date and the possible
          dapat diperoleh kembali apabila terdapat                           adjustments to the recoverable value if there
          keadaan yang mengindikasikan penurunan nilai                       are circumstances that indicate such
          tersebut. Nilai aset yang dapat diperoleh                          impairment. The value of assets that can be
          kembali dihitung berdasarkan nilai pakai atau                      recovered is calculated based on the value in
          harga jual neto, mana yang lebih tinggi.                           use or net selling price, whichever is higher.

          Kerugian penurunan nilai diakui jika nilai                         Impairment loss is recognised if the carrying
          tercatat aset melebihi nilai yang dapat diperoleh                  amount of the asset exceeds its recoverable
          kembali. Di lain pihak, pemulihan penurunan                        value. On the other hand, a reversal of
          nilai diakui apabila terdapat indikasi bahwa                       impairment is recognised when there is an
          penurunan nilai tersebut tidak lagi terjadi.                       indication that the impairment is no longer the
          Penurunan/(pemulihan) nilai aset diakui                            case. Impairment/(recovery) on the value of the
          sebagai beban/(pendapatan) pada laporan laba                       asset is recognised as an expense/(income) in
          rugi konsolidasian periode berjalan.                               the current period consolidated profit or loss.

     x.   Pelaporan segmen                                              x.   Segment reporting

          Grup menerapkan PSAK No. 5, “Segmen                                The Group adopted SFAS No. 5, "Operating
          Operasi”. PSAK ini mengatur pengungkapan                           Segments". This SFAS regulates disclosures
          yang memungkinkan pengguna laporan                                 that allow the users of financial statements to
          keuangan untuk mengevaluasi sifat dan                              evaluate the nature and financial effects of the
          dampak keuangan dari aktivitas bisnis dan                          business activities in where the entity operates.
          dimana entitas beroperasi.




                                                              49
Page 765
                                                                 The original consolidated financial statements included herein
                                                                                                    are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                           NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                         THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                 As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                               for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                       unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                        2.   SIGNIFICANT            ACCOUNTING             POLICIES
     (lanjutan)                                                      (continued)

     x.   Pelaporan segmen (lanjutan)                                x.   Segment reporting (continued)

          Segmen operasi adalah suatu komponen dari                       An operating segment is a component of the
          Grup:                                                           Group:
          i. yang terlibat dalam aktivitas bisnis yang                    i. that engages in business activities from
               memperoleh          pendapatan       dan                       which it may earn revenues and incur
               menimbulkan         beban      (termasuk                       expenses (including revenues and
               pendapatan dan beban yang terkait                              expenses relating to transactions with
               dengan transaksi dengan komponen lain                          other components of the same Group);
               dari Grup yang sama);
          ii. hasil operasinya dikaji ulang secara                        ii.    whose operating results are reviewed
               berkala    oleh pengambil keputusan                               regularly by the Group’s chief operating
               operasional Grup untuk pembuatan                                  decision maker to make decisions about
               keputusan tentang sumber daya yang                                resources allocated to the segment and
               dialokasikan pada segmen tersebut dan                             assess its performance; and
               menilai kinerjanya; dan
          iii. tersedia informasi keuangan yang dapat                     iii.   for which discrete financial information is
               dipisahkan.                                                       available.

          Segmen operasi Grup saat ini didasarkan pada                    The Group's operating segments are currently
          segmen berikut:                                                 based on the following segments:

          1.   Segmen      usaha    yang   berdasarkan                    1.     A business segment based on the financial
               kemampuan informasi keuangan yang                                 information capability possessed can be
               dimiliki dapat dijabarkan sebagai usaha                           described as a conventional business and
               konvensional dan usaha syariah; dan                               sharia business; and
          2.   Segmen geografis yang berdasarkan                          2.     Geographic segments that are based on
               kemampuan informasi keuangan yang                                 their financial information ability can be
               dimiliki dapat dijabarkan sesuai lokasi                           translated according to geographic
               geografis.                                                        location.

     y.   Laba per saham dasar/dilusian                              y.   Basic/diluted earnings per share

          Laba per saham dasar dihitung sesuai dengan                     Basic earnings per share are computed in
          PSAK No. 56: “Laba Per Saham”.                                  accordance with SFAS No. 56: “Earnings Per
                                                                          Share”.

          Laba bersih per saham dasar dihitung dengan                     Basic earnings per share are calculated by
          membagi laba bersih yang dapat diatribusikan                    dividing net profit attributable to the owner of the
          kepada pemilik entitas induk dengan jumlah                      parent by the weighted-average number of
          rata-rata tertimbang saham biasa yang beredar                   ordinary shares outstanding during the year.
          pada tahun berjalan.

          Laba per saham dilusian dihitung dengan                         Diluted earnings per share is calculated by
          menyesuaikan jumlah rata-rata tertimbang                        adjusting the weighted average number of
          saham biasa yang beredar dengan dampak dari                     ordinary shares outstanding to assume
          semua efek berpotensi saham biasa yang dilutif                  conversion of all dilutive potential ordinary
          yang dimiliki Perusahaan, yaitu obligasi                        shares owned by the Company, which are
          konversi dan opsi saham.                                        convertible bonds and stock option.




                                                           50
Page 766
                                                                  The original consolidated financial statements included herein
                                                                                                     are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                 PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                            NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                          THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                  As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                 (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                        unless otherwise stated)


2.   KEBIJAKAN AKUNTANSI YANG SIGNIFIKAN                         2.   SIGNIFICANT            ACCOUNTING             POLICIES
     (lanjutan)                                                       (continued)

     z.   Transaksi dengan pihak berelasi                             z.   Transactions with related parties

          Perusahaan melakukan transaksi dengan                            The Company entered into transactions with
          pihak-pihak berelasi sebagaimana didefinisikan                   related parties as defined in SFAS No. 7
          dalam PSAK No. 7 “Pengungkapan Pihak-                            "Related Party Disclosures". This transaction is
          Pihak Berelasi”. Transaksi ini dilakukan                         based on the terms agreed by both parties,
          berdasarkan persyaratan yang disetujui oleh                      where these requirements may not be the same
          kedua belah pihak, dimana persyaratan                            as other transactions conducted with unrelated
          tersebut mungkin tidak sama dengan transaksi                     parties. All significant transactions and
          lain yang dilakukan dengan pihak-pihak tidak                     balances with related parties are disclosed in
          berelasi. Seluruh transaksi dan saldo yang                       the notes to the consolidated financial
          signifikan   dengan     pihak-pihak  berelasi                    statements.
          diungkapkan dalam catatan atas laporan
          keuangan konsolidasian.

          Pihak berelasi adalah orang atau entitas yang                    A related party is an individual or entity related
          terkait dengan Perusahaan yang memenuhi                          with the Company that meets the following
          persyaratan berikut:                                             requirements:

          a)   Orang atau anggota keluarga terdekat                        a)   Person or immediate family member has a
               mempunyai relasi dengan Perusahaan jika:                         relationship with the Company if:
               i. memiliki       pengendalian      atau                         i. has control or joint control over the
                    Pengendalian      bersama      atas                              Company;
                    Perusahaan;
               ii. memiliki pengaruh signifikan atas                            ii.    has significant influence over the
                    Perusahaan; atau                                                   Company; or
               iii. personil     manajemen        kunci                         iii.   is a key management personnel of the
                    Perusahaan atau induk Perusahaan                                   Company or its parent.

          b)   Suatu entitas berelasi dengan Perusahaan                    b)   An entity is related with the Company if:
               jika:
               i. entitas dan Perusahaan adalah                                 i.   the entity and the Company are
                     anggota dari grup yang sama;                                    members of the same business group;
               ii. entitas adalah entitas asosiasi atau                         ii. the entity is an associate or joint
                     ventura bersama dari entitas lain;                              venture of another entity;
               iii. kedua entitas tersebut adalah ventura                       iii. both entities are joint ventures of the
                     bersama dari pihak ketiga yang sama;                            same third party;
               iv. entitas adalah ventura bersama dari                          iv. the entity is a joint venture of a third
                     entitas ketiga dan entitas yang lain                            entity and the other entity is an
                     adalah entitas asosiasi dari entitas                            associate entity of the third entity;
                     ketiga;
               v. entitas tersebut adalah suatu program                         v.   the entity is a post-employment benefit
                     imbalan pasca kerja;                                            plan;
               vi. entitas yang dikendalikan atau                               vi. the entity is controlled or jointly
                     dikendalikan bersama oleh orang yang                            controlled by person identified in point
                     diidentifikasi dalam huruf (a); atau                            (a); or
               vii. orang yang diidentifikasi dalam huruf                       vii. the person identified in (a) (i) has
                     (a) (i) memiliki pengaruh signifikan                            significant influence over the entity or
                     atas entitas atau personil manajemen                            the key management personnel of the
                     kunci entitas.                                                  entity.

          Seluruh transaksi dan saldo yang material                        All significant transactions and balances with
          dengan pihak-pihak berelasi diungkapkan                          related parties are disclosed in Note 37.
          dalam Catatan 37.




                                                            51
Page 767
                                                                   The original consolidated financial statements included herein
                                                                                                      are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                  PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                             NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                           THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                   As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                 for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                  (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                         unless otherwise stated)


3.   ESTIMASI DAN PERTIMBANGAN AKUNTANSI                          3.   CRITICAL ACCOUNTING               ESTIMATES         AND
     YANG PENTING                                                      JUDGEMENT

     Beberapa estimasi dan asumsi dibuat dalam rangka                  Certain estimates and assumption are made in the
     penyusunan laporan keuangan dimana dibutuhkan                     preparation of the financial statements. These often
     pertimbangan Manajemen dalam menentukan                           require Management judgement in determining the
     metodologi yang tepat untuk penilaian aset dan                    appropriate methodology for valuation of assets and
     liabilitas.                                                       liabilities.

     Sumber utama ketidakpastian estimasi                              Key sources of estimation uncertainty

     Grup membuat estimasi dan asumsi mengenai                         The Group makes estimates and assumptions
     masa depan. Estimasi akuntansi yang dihasilkan,                   concerning the future. The resulting accounting
     menurut definisi, akan jarang sekali sama dengan                  estimates, by definition, seldom equal to the actual
     hasil aktualnya. Estimasi dan asumsi yang secara                  results. The estimates and assumptions that have a
     signifikan berisiko menyebabkan penyesuaian                       significant risk of causing a material adjustment to
     material terhadap jumlah tercatat aset dan liabilitas             the carrying amounts of assets and liabilities within
     selama 12 bulan ke depan dipaparkan di bawah ini.                 the next 12 months are addressed below.

     a.   Imbalan pensiun                                              a.   Pension benefits

          Nilai kini kewajiban pensiun tergantung pada                      The present value of the pension obligations
          beberapa faktor yang ditentukan dengan dasar                      depends on a number of factors that are
          aktuarial berdasarkan beberapa asumsi.                            determined on an actuarial basis using
          Asumsi yang digunakan untuk menentukan                            a number of assumptions. The assumptions
          biaya/(penghasilan) pensiun neto mencakup                         used in determining the net cost/(income) for
          tingkat diskonto dan kenaikan gaji di masa                        pensions include the discount rate and future
          datang. Adanya perubahan pada asumsi ini                          salary increase. Any changes in these
          akan mempengaruhi jumlah tercatat kewajiban                       assumptions will have an impact on the carrying
          pensiun.                                                          amount of pension obligations.

          Grup menentukan tingkat diskonto dan                              The Group determines the appropriate discount
          kenaikan gaji masa datang yang sesuai pada                        rate and future salary increase at the end of
          akhir periode pelaporan. Tingkat diskonto                         each reporting period. The discount rate is
          adalah tingkat suku bunga yang harus                              interest rate that should be used to determine
          digunakan untuk menentukan nilai kini atas                        the present value of estimated future cash
          estimasi arus kas keluar masa depan yang                          outflows expected to be required to settle the
          diharapkan untuk menyelesaikan kewajiban                          pension obligations. In determining the
          pensiun. Dalam menentukan tingkat suku                            appropriate discount rate, the Group considers
          bunga yang sesuai, Grup mempertimbangkan                          the interest rates of government bonds that are
          tingkat suku bunga obligasi pemerintah yang                       denominated in the currency in which the
          didenominasikan dalam mata uang imbalan                           benefits will be paid and that have terms to
          akan dibayar dan memiliki jangka waktu yang                       maturity approximating the terms of the related
          serupa dengan jangka waktu kewajiban                              pension obligation.
          pensiun yang terkait.

          Asumsi kunci kewajiban pensiun lainnya                            Other key assumptions for pension obligations
          sebagian ditentukan berdasarkan kondisi pasar                     are based in part on current market conditions.
          saat ini. Informasi tambahan diungkapkan pada                     Additional information is disclosed in Note 22.
          Catatan 22.




                                                             52
Page 768
                                                                  The original consolidated financial statements included herein
                                                                                                     are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                     PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                              THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                      As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                    for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                     (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                            unless otherwise stated)


3.   ESTIMASI DAN PERTIMBANGAN AKUNTANSI                         3.   CRITICAL ACCOUNTING                ESTIMATES        AND
     YANG PENTING (lanjutan)                                          JUDGEMENT (continued)

     Sumber     utama        ketidakpastian     estimasi              Key sources            of    estimation     uncertainty
     (lanjutan)                                                       (continued)

     b.   Revaluasi dan penyusutan aset tetap dan                     b.     Revaluation and depreciation of fixed assets
          properti investasi                                                 and investment properties

          (i)   Revaluasi                                                    (i)   Revaluation

                Grup menerapkan model revaluasi untuk                              The Group implemented a revaluation
                pengukuran selanjutnya atas aset tetap                             model for further measurement of land and
                berupa tanah dan bangunan serta properti                           building of fixed assets and investment
                investasi. Sesuai dengan kebijakan Grup,                           properties. In accordance with the Group’s
                revaluasi dilakukan secara reguler setiap                          policy, revaluations are made regularly
                tiga tahun untuk aset tetap berupa tanah                           every three years for land and building in
                dan bangunan dan satu tahun untuk                                  form of fixed assets and one year for
                properti investasi oleh KJPP independen,                           investment properties by independent
                dengan pendekatan nilai pasar atau biaya                           valuers, using the market value or
                penggantian, atau penghasilan dan                                  replacement cost, or income approaches
                menggunakan asumsi-asumsi perhitungan                              and using fair value assumption
                nilai wajar (Lihat Catatan 2i).                                    assumptions (See Note 2i).

          (ii) Depresiasi                                                    (ii) Depreciation

                Grup mengestimasi masa manfaat                                     The Group estimates the useful life of fixed
                ekonomis aset tetap antara 4 sampai                                assets to be within 4 to 20 years. These are
                dengan 20 tahun. Ini adalah umur yang                              common life expectancies applied in the
                secara umum diharapkan dalam industri di                           industries where the Group conducts its
                mana Grup menjalankan bisnisnya.                                   business. Changes in the expected level of
                Perubahan tingkat pemakaian, renovasi                              usage, renovation and technological
                dan perkembangan teknologi dapat                                   development could impact the economic
                mempengaruhi masa manfaat ekonomis                                 useful lives and the residual values of
                dan nilai sisa aset, dan karenanya biaya                           these assets, and therefore future
                penyusutan masa depan dapat direvisi.                              depreciation charges could be revised.

     c.   Perpajakan                                                  c.     Taxation

          Pertimbangan signifikan dilakukan dalam                            Significant consideration is made in determining
          menentukan provisi atas pajak penghasilan                          the provision of corporate income tax and other
          badan dan pajak lainnya. Terdapat transaksi                        taxes. There are certain transactions and
          dan perhitungan tertentu yang penentuan pajak                      calculations that the final tax determination is
          akhirnya adalah tidak pasti dalam kegiatan                         uncertain in the normal course of business. The
          usaha normal. Grup mengakui liabilitas atas                        Group recognised liability for corporate income
          pajak penghasilan badan pajak lainnya                              tax and other taxes based on an estimate
          berdasarkan estimasi apakah akan terdapat                          whether there would be an additional corporate
          tambahan pajak penghasilan badan dan pajak                         income tax and other taxes.
          lainnya.




                                                            53
Page 769
                                                                    The original consolidated financial statements included herein
                                                                                                       are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                   PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                              NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                            THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                    As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                  for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                   (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                          unless otherwise stated)


3.   ESTIMASI DAN PERTIMBANGAN AKUNTANSI                           3.   CRITICAL ACCOUNTING               ESTIMATES         AND
     YANG PENTING (lanjutan)                                            JUDGEMENT (continued)

     Sumber     utama        ketidakpastian      estimasi               Key sources          of    estimation       uncertainty
     (lanjutan)                                                         (continued)

     d.   Cadangan kerugian penurunan nilai pinjaman                    d.   Allowance for impairment losses of loans and
          yang diberikan dan piutang                                         receivables

          Grup menelaah portfolio, untuk menilai apakah                      The Group assesses the portfolio, whether
          terdapat bukti objektif bahwa aset keuangan                        there is objective evidence that a financial asset
          atau kelompok aset keuangan telah mengalami                        or a group of financial assets is impaired.
          penurunan nilai. Cadangan kerugian penurunan                       A financial asset or a group of financial assets
          nilai terjadi hanya jika terdapat bukti objektif                   is impaired and impairment losses are incurred
          bahwa penurunan nilai merupakan akibat dari                        if and only if there is objective evidence of
          satu atau lebih peristiwa yang terjadi setelah                     impairment as a result of one or more events
          pengakuan awal aset (peristiwa kerugian) dan                       that occurred after the initial recognition of the
          peristiwa kerugian (atau peristiwa) tersebut                       asset (a loss event) and that loss event (or
          memiliki dampak pada estimasi arus kas masa                        events) has an impact on the estimated future
          datang atas aset keuangan atau kelompok aset                       cash flows of the financial asset or group of
          keuangan yang dapat diestimasi secara andal.                       financial assets that can be reliably estimated.

          Sesuai dengan PSAK No. 71, pengukuran                              According to SFAS No. 71, the measurement of
          cadangan kerugian penurunan nilai aset                             the expected credit loss allowance for financial
          keuangan yang diukur pada biaya perolehan                          assets measured at amortised cost and at fair
          diamortisasi dan diukur pada nilai wajar melalui                   value through other comprehensive income is
          penghasilan komprehensif lain membutuhkan                          an area that requires the use of complex
          penggunaan model yang kompleks dan asumsi                          models and significant assumptions about
          signifikan terkait future economic conditions                      future economic conditions and credit behavior.
          dan credit behavior.

          Estimasi     signifikan     dibutuhkan    dalam                    Significant estimates are required in applying
          menerapkan perhitungan cadangan kerugian                           the SFAS No. 71 requirements for measuring
          penurunan nilai berdasarkan PSAK No. 71,                           allowance for impairment losses, such as:
          antara lain:
          a. Menentukan            segmentasi        kredit                  a.   Determining credit segmentation based on
              berdasarkan risiko kredit;                                          credit risk;
          b. Menentukan model untuk perhitungan                              b.   Determining the model to calculate
              cadangan kerugian penurunan nilai;                                  Estimated Credit Loss (ECL);
          c. Definisi gagal bayar;                                           c.   Defining default;
          d. Identifikasi eksposur kredit pada signifikan                    d.   Identification of credit exposures with
              pemburukan atas kualitas kredit; dan                                significant deterioration in credit quality;
          e. Menentukan asumsi yang digunakan pada                                and
              model perhitungan cadangan kerugian                            e.   Determining assumptions used in the
              penurunan nilai seperti kredit rating untuk                         Estimated Credit Loss (ECL) model such
              kredit restrukturisasi dan suku bunga efektif                       as credit rating for restructured credit and
              digunakan untuk menghitung nilai kini atas                          effective interest rate used in calculating
              pemulihan kredit, termasuk faktor forward-                          present value of credit recovery, including
              looking macroeconomics.                                             forward-looking macroeconomics factor.




                                                              54
Page 770
                                                                     The original consolidated financial statements included herein
                                                                                                        are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                     PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                              THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                      As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                    for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                     (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                            unless otherwise stated)


4.   KAS DAN SETARA KAS                                             4.   CASH AND CASH EQUIVALENTS

                                              31 Desember/          31 Desember/
                                            December 31, 2023     December 31, 2022

     Kas                                              61.863                71.324                                Cash on hand

     Kas pada bank                                                                                             Cash in banks
      Pihak berelasi:                                                                                         Related parties:
        PT Bank Syariah Indonesia Tbk                 63.772                60.937           PT Bank Syariah Indonesia Tbk
        PT Bank Rakyat Indonesia                                                                  PT Bank Rakyat Indonesia
          (Persero) Tbk                               62.114                51.192                         (Persero) Tbk
        PT Bank Mandiri (Persero) Tbk                 36.580                88.643           PT Bank Mandiri (Persero) Tbk
        PT Bank Negara Indonesia                                                                 PT Bank Negara Indonesia
          (Persero) Tbk                               17.619                48.547                         (Persero) Tbk
        PT Bank Tabungan Negara                                                                  PT Bank Tabungan Negara
          (Persero) Tbk                                  501                   176                         (Persero) Tbk

     Subtotal                                        180.586               249.495                                       Subtotal

      Pihak ketiga:                                                                                             Third parties:
        PT Bank Central Asia Tbk                      13.614                23.745                PT Bank Central Asia Tbk
        PT Bank Muamalat Indonesia Tbk                 1.297                    47        PT Bank Muamalat Indonesia Tbk
        PT Bank KB Bukopin Tbk                                                                    PT Bank KB Bukopin Tbk
          - Unit Usaha Syariah                          1.155                1.102                 - Sharia Business Unit
        PT Bank Permata Tbk                               962                2.369                    PT Bank Permata Tbk
        PT Bank BTPN Tbk                                  666                    5                      PT Bank BTPN Tbk
        PT Bank DKI                                       625                  441                             PT Bank DKI
        PT Bank Mega Syariah                              364               11.565                   PT Bank Mega Syariah
        PT Bank Panin Dubai Syariah Tbk                   263                5.787        PT Bank Panin Dubai Syariah Tbk
        PT Bank CIMB Niaga Tbk                                                                    PT Bank CIMB Niaga Tbk
          - Unit Usaha Syariah                           257                 5.780                 - Sharia Business Unit
        PT Bank OCBC NISP Tbk                            210                    48               PT Bank OCBC NISP Tbk
        PT Bank DKI - Unit Usaha Syariah                 156                   157       PT Bank DKI - Sharia Business Unit
        PT Bank Maybank Indonesia Tbk                    137                   135         PT Bank Maybank Indonesia Tbk
        PT Bank Sinarmas Tbk                                                                         PT Bank Sinarmas Tbk
          - Unit Usaha Syariah                               67              1.859                 - Sharia Business Unit
        PT Bank Pembangunan Daerah                                                          PT Bank Pembangunan Daerah
          Jawa Barat dan Banten Tbk                        20                   19            Jawa Barat dan Banten Tbk
        PT Bank Danamon Indonesia Tbk                      12                   13        PT Bank Danamon Indonesia Tbk
        PT Bank Woori Saudara Tbk                           2                    4             PT Bank Woori Saudara Tbk
        Bank lainnya di daerah                          1.375                4.749                Other banks in the region

     Subtotal                                         21.182                57.825                                       Subtotal

     Deposito berjangka                                                                                         Time Deposit
      Pihak berelasi:                                                                                        Related parties:
        PT Bank Negara Indonesia                                                                  PT Bank Negara Indonesia
          (Persero) Tbk                                       -                106                         (Persero) Tbk

     Total                                           263.631               378.750                                          Total


     Tidak terdapat kas dan setara kas dalam mata uang                   There is no cash and cash equivalents other than
     selain Rupiah.                                                      Rupiah currency.

     Pada tanggal 31 Desember 2023 dan 2022, seluruh                     As at December 31, 2023 and 2022, the whole cash
     kas dalam simpanan (cash in safe) dan kas dalam                     in safe and cash in transit are insured by the
     perjalanan (cash in transit) telah diasuransikan oleh               Company to PT BRI Asuransi Indonesia against the
     Perusahaan kepada PT BRI Asuransi Indonesia                         possibility of losses due to robbery or robbery
     terhadap kemungkinan terjadinya risiko kerugian                     attempt with maximum insured coverage is
     akibat perampokan atau usaha perampokan dengan                      amounting to Rp20,000 per year.
     nilai pertanggungan maksimal adalah sebesar
     Rp20.000 per tahun.




                                                             55
Page 771
                                                                              The original consolidated financial statements included herein
                                                                                                                 are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                               PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                          NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                                        THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                                As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                              for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                               (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                                      unless otherwise stated)


4.   KAS DAN SETARA KAS (lanjutan)                                           4.    CASH AND CASH EQUIVALENTS (continued)

     Manajemen       berpendapat       bahwa     nilai                             The Management believe that the insurance
     pertanggungan tersebut cukup untuk menutupi                                   coverage is adequate to cover the possibility of
     kemungkinan terjadinya risiko kerugian dan                                    losses and Management will evaluate the insurance
     Manajemen     akan     mengkaji       ulang nilai                             coverage at the end of each year.
     pertanggungan tersebut setiap akhir tahun.

     Manajemen berpendapat bahwa tidak terdapat kas                                The Management believe that there is no cash and
     dan setara kas yang dibatasi penggunaannya                                    cash equivalents which are restricted or pledged as
     ataupun dijaminkan sebagai jaminan atas pinjaman                              collateral for any borrowing as at December 31,
     pada tanggal 31 Desember 2023 dan 2022.                                       2023 and 2022.

     Lihat Catatan 37 untuk rincian saldo dan transaksi                            See Note 37 for the details of balances and
     dengan pihak berelasi.                                                        transactions with related parties.


5.   PINJAMAN YANG DIBERIKAN – BERSIH                                        5.    LOANS - NET

     Pinjaman yang diberikan (”PYD”) merupakan saldo                               Loans represent the balance of loans given to
     pinjaman yang diberikan kepada nasabah yang                                   customers, that are classified by type and quality are
     diklasifikasikan berdasarkan jenis dan kualitas                               as follows:
     dengan rincian sebagai berikut:

     a.   Berdasarkan jenis dan kualitas                                           a.      Based on type and quality
                                                            31 Desember/December 31, 2023

                                                Dalam
                                              perhatian
                                               khusus/        Kurang
                                 Lancar/       Special        lancar/       Diragukan/                     Jumlah/
                                 Current      mentioned     Substandard      Doubtful        Macet/Loss     Total

          Usaha gadai            52.570.336     2.176.980         25.197          12.490         171.990   54.956.993          Pawn business
          Usaha non-gadai        10.618.116     1.355.844         67.750          82.648         210.310   12.334.668      Non-pawn business

          Subtotal               63.188.452     3.532.824         92.947          95.138         382.300   67.291.661                 Subtotal

          Pendapatan yang
            belum diamortisasi                                                                                281.902     Unamortised revenue

          Dikurangi:                                                                                                                     Less:
          Cadangan kerugian                                                                                                      Allowance for
            penurunan nilai                                                                                 (3.117.267)    impairment losses

          Bersih                                                                                           64.456.296                     Net


                                                            31 Desember/December 31, 2022

                                                Dalam
                                              perhatian
                                               khusus/        Kurang
                                 Lancar/       Special        lancar/       Diragukan/                     Jumlah/
                                 Current      mentioned     Substandard      Doubtful        Macet/Loss     Total

          Usaha gadai            49.498.931     1.049.930         34.948          27.298         218.656   50.829.763          Pawn business
          Usaha non-gadai         6.390.904     1.136.589         52.669          62.371         313.643    7.956.176      Non-pawn business

          Subtotal               55.889.835     2.186.519         87.617          89.669         532.299   58.785.939                 Subtotal

          Pendapatan yang
            belum diamortisasi                                                                                266.977     Unamortised revenue

          Dikurangi:                                                                                                                     Less:
          Cadangan kerugian                                                                                                      Allowance for
            penurunan nilai                                                                                 (3.705.064)    impairment losses

          Bersih                                                                                           55.347.852                     Net




                                                                    56
Page 772
                                                                              The original consolidated financial statements included herein
                                                                                                                 are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                               PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                          NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                                        THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                                As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                              for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                               (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                                      unless otherwise stated)


5.   PINJAMAN            YANG    DIBERIKAN         -      BERSIH             5.   LOANS - NET (continued)
     (lanjutan)

     a.   Berdasarkan jenis dan kualitas (lanjutan)                                a.      Based on type and quality (continued)

          Pinjaman yang diberikan (”PYD”) merupakan                                        Loans represent the balance of loans given to
          saldo pinjaman yang diberikan kepada nasabah                                     customers, that are classified by type and
          yang diklasifikasikan berdasarkan jenis dan                                      quality in conventional and sharia unit are as
          kualitas dengan rincian unit konvensional dan                                    follows:
          syariah sebagai berikut:
                                                            31 Desember/December 31, 2023

                                                Dalam
                                              perhatian
                                               khusus/        Kurang
                                 Lancar/       Special        lancar/       Diragukan/                     Jumlah/
                                 Current      mentioned     Substandard      Doubtful        Macet/Loss     Total

          Konvensional           50.820.220     2.566.151         45.173          39.966         238.335   53.709.845            Conventional
          Syariah                12.368.232       966.673         47.774          55.172         143.965   13.581.816                 Sharia

          Subtotal               63.188.452     3.532.824         92.947          95.138         382.300   67.291.661                 Subtotal

          Pendapatan yang
            belum diamortisasi                                                                                281.902     Unamortised revenue

          Dikurangi:                                                                                                                     Less:
          Cadangan kerugian                                                                                                      Allowance for
            penurunan nilai                                                                                 (3.117.267)    impairment losses

          Bersih                                                                                           64.456.296                     Net




                                                            31 Desember/December 31, 2022

                                                Dalam
                                              perhatian
                                               khusus/        Kurang
                                 Lancar/       Special        lancar/       Diragukan/                     Jumlah/
                                 Current      mentioned     Substandard      Doubtful        Macet/Loss     Total

          Konvensional           46.323.372     1.584.222         58.836          54.030         317.423   48.337.883            Conventional
          Syariah                 9.566.464       602.297         28.781          35.639         214.875   10.448.056                 Sharia

          Subtotal               55.889.836     2.186.519         87.617          89.669         532.298   58.785.939                 Subtotal

          Pendapatan yang
            belum diamortisasi                                                                                266.977     Unamortised revenue

          Dikurangi:                                                                                                                     Less:
          Cadangan kerugian                                                                                                      Allowance for
            penurunan nilai                                                                                 (3.705.064)    impairment losses

          Bersih                                                                                           55.347.852                     Net



          PYD dengan persyaratan yang dinegosiasi                                          Loans with renegotiated terms are loans that
          ulang adalah PYD yang telah direstrukturisasi                                    have been restructured due to concerns about
          karena adanya kekhawatiran akan kemampuan                                        the borrower’s ability to meet contractual
          nasabah untuk melakukan pembayaran                                               payments when due. COVID-19 restructuring
          kontraktual ketika jatuh tempo. Program                                          program was also categorised as restructured
          restrukturisasi      terkait         dengan                                      loans.
          COVID-19 dikategorikan sebagai kredit yang
          direstrukturisasi.




                                                                    57
Page 773
                                                                            The original consolidated financial statements included herein
                                                                                                               are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                             PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                        NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                                      THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                              As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                            for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                             (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                                    unless otherwise stated)


5.   PINJAMAN          YANG     DIBERIKAN        -      BERSIH             5.    LOANS - NET (continued)
     (lanjutan)

     a.   Berdasarkan jenis dan kualitas (lanjutan)                              a.      Based on type and quality (continued)

          Bentuk restrukturisasi kredit adalah sebagai                                   The forms of credit restructuring are as follows:
          berikut:

          1.      Penurunan bunga pinjaman atau imbal                                    1.    Decrease in loan interest or service
                  jasa/imbal hasil kredit;                                                     fees/return on credit;
          2.      Perpanjangan jangka waktu/penjadwalan                                  2.    Term extension/credit rescheduling;
                  kembali kredit;
          3.      Pengurangan tunggakan bunga pinjaman                                   3.    Reduction of arrears on loan interest or
                  atau imbal jasa/imbal hasil kredit;                                          service fees/return on credit;
          4.      Penambahan fasilitas kredit;                                           4.    Addition of credit facilities;
          5.      Konversi kredit menjadi penyertaan modal                               5.    Conversion of credit into temporary equity
                  sementara; dan                                                               participation; and
          6.      Pembayaran sejumlah kewajiban bunga                                    6.    Payment of a number of loan interest
                  pinjaman atau imbal jasa/imbal hasil yang                                    obligations or fees/yields made later.
                  dilakukan kemudian.

          Jumlah pinjaman yang diberikan yang telah                                      The amount of loans whose terms have been
          direstrukturisasi pada 31 Desember 2023 dan                                    restructured as at December 31, 2023 and
          2022 berdasarkan kolektibilitas adalah sebagai                                 2022 by collectability grading is as follows:
          berikut:
                                                          31 Desember/December 31, 2023

                                              Dalam
                                            perhatian
                                             khusus/        Kurang
                               Lancar/       Special        lancar/       Diragukan/                        Jumlah/
                               Current      mentioned     Substandard      Doubtful           Macet/Loss     Total

          Usaha gadai                 195           608              -               -                  -          803        Pawn business
          Usaha non-gadai          50.390       104.073         20.734          36.680             94.019      305.896    Non-pawn business

          Total                    50.585       104.681         20.734          36.680             94.019      306.699                Total



                                                          31 Desember/December 31, 2022

                                              Dalam
                                            perhatian
                                             khusus/        Kurang
                               Lancar/       Special        lancar/       Diragukan/                        Jumlah/
                               Current      mentioned     Substandard      Doubtful           Macet/Loss     Total

          Usaha gadai               2.370           711              -               -                  -        3.081        Pawn business
          Usaha non-gadai         339.081       296.652         26.505          34.119            139.674      836.031    Non-pawn business

          Total                   341.451       297.363         26.505          34.119            139.674      839.112                Total




                                                                  58
Page 774
                                                                                The original consolidated financial statements included herein
                                                                                                                   are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                                 PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                            NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                                          THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                                  As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                                for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                                 (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                                        unless otherwise stated)


5.   PINJAMAN           YANG       DIBERIKAN          -     BERSIH             5.    LOANS - NET (continued)
     (lanjutan)

     a.   Berdasarkan jenis dan kualitas (lanjutan)                                  a.     Based on type and quality (continued)

          Berikut ini adalah kerugian dari pinjaman yang                                    Below is the loss from restructured loan
          direstrukturisasi yang dibebankan pada laporan                                    charged to the consolidated profit or loss for the
          laba rugi konsolidasian untuk tahun yang                                          year ended December 31, 2023 and 2022:
          berakhir 31 Desember 2023 dan 2022:

                                                          31 Desember/December 31, 2023

                                                                     Kerugian dari
                                                                    pinjaman yang
                                                                   direstrukturisasi/
                                                  Jumlah pinjaman/     Loss from
                                                  Outstanding loan restructured loan

          Pinjaman yang direstrukturisasi                       306.699                    (2.173)                         Restructured loan

                                                          31 Desember/December 31, 2022

                                                                     Kerugian dari
                                                                    pinjaman yang
                                                                   direstrukturisasi/
                                                  Jumlah pinjaman/     Loss from
                                                  Outstanding loan restructured loan

          Pinjaman yang direstrukturisasi                       839.112                   (32.245)                         Restructured loan

     b.   Berdasarkan stage                                                          b.     Based on stage

          Berikut adalah perubahan jumlah pinjaman                                          Below is the loans movement based on stages
          yang diberikan yang diberikan berdasarkan                                         as at December 31, 2023 and 2022:
          stages pada 31 Desember 2023 dan 2022:

                                                              31 Desember/December 31, 2023

                                            Stage 1             Stage 2         Stage 3          Jumlah/Total

          Saldo awal                        56.550.803             498.401          1.736.735        58.785.939              Beginning balance
          Transfer ke kerugian kredit                                                                                        Transfer to lifetime
            ekspektasian sepanjang                                                                                            expected credit
            umurnya (Stage 2)               (6.075.450)          6.121.622            (46.172)                  -            losses (Stage 2)
          Transfer ke kredit yang                                                                                                     Transfer to
            mengalami penurunan                                                                                                credit impaired
            nilai (Stage 3)                   (547.241)           (109.974)          657.215                    -                    (Stage 3)
          Transfer ke kerugian kredit                                                                                     Transfer to 12 months
            ekspektasian 12 bulan                                                                                             expected credit
            (Stage 1)                           89.374             (37.786)           (51.588)                  -            losses (Stage 1)
          Perubahan bersih pada
            pinjaman                        13.170.969           (4.381.834)         109.673          8.898.808             Net change in loans
          Penghapusan                                -                    -         (393.086)          (393.086)                    Written-off

          Saldo akhir                       63.188.455           2.090.429          2.012.777        67.291.661                Ending balance




                                                                       59
Page 775
                                                                            The original consolidated financial statements included herein
                                                                                                               are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                             PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                        NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                                      THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                              As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                            for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                             (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                                    unless otherwise stated)


5.   PINJAMAN           YANG       DIBERIKAN       -   BERSIH              5.    LOANS - NET (continued)
     (lanjutan)

     b.   Berdasarkan stage (lanjutan)                                           b.    Based on stage (continued)

          Berikut adalah perubahan jumlah pinjaman                                     Below is the loans movement based on stages
          yang diberikan yang diberikan berdasarkan                                    as at December 31, 2023 and 2022:
          stages pada 31 Desember 2023 dan 2022:
                                                        31 Desember/December 31, 2022

                                         Stage 1          Stage 2            Stage 3         Jumlah/Total

          Saldo awal                     49.586.916           524.387           2.013.903       52.125.206                      Beginning balance
          Transfer ke kerugian kredit                                                                                           Transfer to lifetime
            ekspektasian sepanjang                                                                                               expected credit
            umurnya (Stage 2)              (133.589)          136.467              (2.878)                  -                  losses (Stage 2)
          Transfer ke kredit yang                                                                                                        Transfer to
            mengalami penurunan                                                                                                  credit impaired
            nilai (Stage 3)                 (56.067)          (26.295)            82.362                    -                          (Stage 3)
          Transfer ke kerugian kredit                                                                                       Transfer to 12 months
            ekspektasian 12 bulan                                                                                                expected credit
            (Stage 1)                        42.192           (36.398)             (5.794)                  -                  losses (Stage 1)
          Perubahan bersih pada
            pinjaman                      7.111.351           (99.760)           (202.217)       6.809.374                    Net change in loans
          Penghapusan                             -                 -            (148.641)        (148.641)                           Written-off

          Saldo akhir                    56.550.803           498.401           1.736.735       58.785.939                       Ending balance



          Jangka waktu pinjaman yang diberikan                                         Classification of loans based on the terms of
          diklasifikasikan berdasarkan periode perjanjian                              loans agreement is as follows:
          pinjaman adalah sebagai berikut:

                                                 31 Desember/              31 Desember/
                                               December 31, 2023         December 31, 2022

            1 Tahun                                    54.286.667               49.857.559                                                1 Year
          > 1-2 Tahun                                   4.923.641                3.213.596                                           > 1-2 Years
          > 2 Tahun                                     8.081.353                5.714.784                                             > 2 Years

          Jumlah                                       67.291.661               58.785.939                                                   Total

          Pendapatan yang belum
            diamortisasi                                  281.902                  266.977                                Unamortised revenue
          Dikurangi:                                                                                                                         Less:
          Cadangan kerugian
            penurunan nilai                            (3.117.267)              (3.705.064)                     Allowance for impairment losses

          Bersih                                       64.456.296               55.347.852                                                     Net


          Seluruh pinjaman yang diberikan merupakan                                    All loans are third party transactions and
          transaksi   dengan    pihak   ketiga    dan                                  denominated in Rupiah currency.
          didenominasikan dalam mata uang Rupiah.

          Mutasi cadangan kerugian penurunan nilai                                     Movements of allowance for impairment losses
          pinjaman yang diberikan adalah sebagai                                       of loans is as follows:
          berikut:

                                                       2023                     2022

          Saldo awal                                    3.705.064                3.458.026                                   Beginning balance
          (Pembalikan) pembentukan
            cadangan kerugian penurunan                                                                               Provision for (reversal of)
            nilai (Catatan 33)                           (587.797)                 247.038                       impairment losses (Note 33)

          Saldo akhir                                   3.117.267                3.705.064                                     Ending balance



                                                                 60
Page 776
                                                                         The original consolidated financial statements included herein
                                                                                                            are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                           PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                      NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                                    THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                            As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                          for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                           (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                                  unless otherwise stated)


5.   PINJAMAN           YANG       DIBERIKAN       -   BERSIH           5.     LOANS - NET (continued)
     (lanjutan)

     b.   Berdasarkan stage (lanjutan)                                         b.    Based on stage (continued)

          Perubahan cadangan kerugian penurunan nilai                                The movement of allowance for impairment
          kredit (“CKPN”) yang diberikan pada                                        losses (“CKPN”) loans as at December 31,
          31 Desember 2023 dan 2022 adalah sebagai                                   2023 and 2022 is as follows:
          berikut:

                                                        31 Desember/December 31, 2023

                                         Stage 1          Stage 2         Stage 3          Jumlah/Total

          Saldo awal                      2.649.452          369.570           686.042         3.705.064              Beginning balance
          Transfer ke kerugian kredit                                                                                 Transfer to lifetime
            ekspektasian sepanjang                                                                                     expected credit
            umurnya (Stage 2)               (95.576)         101.855             (6.279)                  -           losses (Stage 2)
          Transfer ke kredit yang                                                                                              Transfer to
            mengalami penurunan                                                                                         credit impaired
            nilai (Stage 3)                 (69.564)         (44.461)          114.025                    -                   (Stage 3)
          Transfer ke kerugian kredit                                                                              Transfer to 12 months
            ekspektasian 12 bulan                                                                                      expected credit
            (Stage 1)                        59.286          (12.975)          (46.311)                   -           losses (Stage 1)
          Perubahan bersih pada
            CKPN                            (83.167)        (152.369)         (352.261)         (587.797)           Net change in CKPN

          Saldo akhir                     2.460.431          261.620           395.216         3.117.267                Ending balance



          CKPN atas pinjaman gadai dan non gadai                                    CKPN for pawn product and non pawn product
          masing-masing adalah Rp1.669.020 dan                                      are   amounting     to     Rp1,669,020 and
          Rp1.448.247                                                               Rp1,448,247, respectively.

                                                        31 Desember/December 31, 2022

                                         Stage 1          Stage 2         Stage 3          Jumlah/Total

          Saldo awal                      1.479.635          285.708         1.692.683         3.458.026              Beginning balance
          Transfer ke kerugian kredit                                                                                 Transfer to lifetime
            ekspektasian sepanjang                                                                                     expected credit
            umurnya (Stage 2)               (57.139)          61.480             (4.341)                  -           losses (Stage 2)
          Transfer ke kredit yang                                                                                               Transfer to
            mengalami                                                                                                   credit impaired
            penurunan nilai (Stage 3)      (156.550)         (30.869)          187.419                    -                   (Stage 3)
          Transfer ke kerugian kredit                                                                              Transfer to 12 months
            ekspektasian 12 bulan                                                                                      expected credit
            (Stage 1)                        44.271          (27.981)          (16.290)                   -           losses (Stage 1)
          Perubahan bersih pada
            CKPN                          1.339.235           81.232         (1.173.429)        247.038             Net change in CKPN

          Saldo akhir                     2.649.452          369.570           686.042         3.705.064                Ending balance



          CKPN atas pinjaman gadai dan non gadai                                       CKPN for pawn product and non pawn
          masing-masing adalah Rp1.529.011 dan                                         product are amounting to Rp1,529,011 and
          Rp2.176.053.                                                                 Rp2,176,053, respectively.

          Manajemen berpendapat bahwa cadangan                                         Management believe that the allowance for
          kerugian penurunan nilai pinjaman yang                                       impairment losses is adequate to cover the
          diberikan tersebut cukup untuk menutupi                                      possibility of losses on uncollectible loans and
          kemungkinan terjadinya risiko kerugian atas                                  Managements will review the adequacy at the
          tidak tertagihnya pinjaman yang diberikan dan                                end of each year.
          Manajemen        akan      mengkaji     ulang
          kecukupannya tersebut setiap akhir tahun.




                                                                61
Page 777
                                                               The original consolidated financial statements included herein
                                                                                                  are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                              PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                         NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                       THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                               As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                             for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                              (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                     unless otherwise stated)


5.   PINJAMAN     YANG     DIBERIKAN      -   BERSIH          5.   LOANS - NET (continued)
     (lanjutan)

     Pinjaman yang diberikan dengan kualitas macet                 Loans with loss quality is classified as Collateral
     diklasifikasi sebagai Barang Jaminan Dalam Proses             Items in Auction Process (“BJDPL”) which in
     Lelang (“BJDPL”) dimana BJDPL pada dasarnya                   substance BJDPL is a loan which the collateral has
     merupakan pinjaman yang diberikan yang                        not been sold and currently is still on auction
     jaminannya belum laku dijual dan saat ini sedang              process. Default loans will be fully provisioned.
     dalam proses lelang. Pinjaman bermasalah telah                Cash receipt from the auction will be used to settle
     dicadangkan penuh. Kas yang diperoleh dari lelang             the loans. An excess of cash collected from the
     tersebut     nantinya    akan   digunakan   untuk             auction process will be returned to the customers.
     menyelesaikan pinjaman. Kelebihan atas kas yang
     diporelah akan dikembalikan kepada nasabah.

     Seluruh pinjaman yang diberikan dijamin oleh                  All loans are secured by moveable collateral. If the
     barang jaminan bergerak. Apabila nasabah tidak                customer does not repay the loan on the due date,
     melunasi pinjaman pada tanggal jatuh tempo,                   the collateral will be auctioned. Management believe
     barang jaminan akan dilelang. Manajemen                       that the collateral value is adequate to cover the
     berpendapat bahwa nilai barang jaminan cukup                  possibility of losses from uncollectible loans.
     untuk menutupi kemungkinan terjadinya risiko
     kerugian akibat tidak tertagihnya pinjaman yang
     diberikan tersebut.

     Pinjaman yang diberikan telah diasuransikan dan               Loans to customers are insured and have been
     telah dijaminkan atas fasilitas kreditnya oleh                guaranteed for their credit facilities by PT Askrida
     PT Askrida Syariah, PT Jaminan Kredit Indonesia               Syariah,      PT     Jaminan      Kredit   Indonesia
     (Jamkrindo), PT Asuransi Takaful Umum,                        (Jamkrindo), PT Asuransi Takaful Umum,
     PT Jasaraharja Putera, PT Asuransi Jasaraharja                PT Asuransi Jasaraharja Putera, PT Asuransi
     Putera Syariah, PT Jamkrida Jakarta dan                       Jasaraharja Putera Syariah, PT Jamkrida Jakarta
     PT Penjaminan Jamkrindo Syariah. Objek                        and PT Penjaminan Jamkrindo Syariah. The
     pertanggungan yang diberikan oleh PT Asuransi                 insurance coverage provided by PT Asuransi
     Takaful Umum dan PT Asuransi Jasaraharja Putera               Takaful Umum and PT Asuransi Jasaraharja Putera
     Syariah meliputi asuransi atas selisih penurunan              Syariah cover insurance for the difference in
     nilai emas, santunan kematian, kehilangan barang              impairment in gold value, death compensation, loss
     jaminan, ketidakabsahan bukti kepemilikan barang              of collateral or damage to goods guarantee above
     jaminan yang diagunkan, kerusakan barang jaminan              75 percent, as well as the collateral cannot be
     di atas 75 persen, maupun ketika barang jaminan               auctioned. The object of coverage provided by
     tidak    dapat   dilakukan    pelelangan.  Objek              PT BRI Asuransi Indonesia includes credit collateral
     pertanggungan yang diberikan oleh PT BRI                      goods, belonging to customers controlled and under
     Asuransi Indonesia meliputi barang jaminan kredit             the responsibility of the insured, cash, gold, all
     milik nasabah yang dikuasai dan dibawah tanggung              documents,             electronic         equipment,
     jawab tertanggung, uang kas, emas, seluruh                    office/buildings/buildings owned or leased by the
     dokumen, peralatan elektronik, kantor/gedung/                 insured including the office/buildings/inventory.
     bangunan milik atau disewa oleh tertanggung                   The object of coverage provided by PT Jamkrindo,
     termasuk atas inventaris kantor/ gedung/bangunan              PT Jamkrindo Syariah, PT Askrida Syariah,
     tersebut. Objek pertanggungan yang diberikan oleh             PT Asuransi Takaful Umum, and PT Asuransi
     PT Jamkrindo, PT Jamkrindo Syariah, PT Askrida                Jasaraharja Putera Syariah includes insurance for
     Syariah, PT Asuransi Takaful Umum, dan                        credit facilities that have been defaulted with
     PT Asuransi Jasaraharja Putera Syariah meliputi               coverage that is covered at 80 percent of
     asuransi atas fasilitas kredit yang telah default             outstanding loan or 100 percent of outstanding
     dengan coverage yang ditanggung sebesar 80                    value with maximum at 80 percent from credit
     persen dari nilai outstanding dengan maksimum                 plafond or 100 percent from outstanding loan when
     sebesar 80 persen dari plafond kredit atau 100                the customer dies.
     persen dari nilai outstanding ketika nasabah
     meninggal dunia.




                                                         62
Page 778
                                                                  The original consolidated financial statements included herein
                                                                                                     are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                  PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                             NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                           THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                   As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                 for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                  (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                         unless otherwise stated)


5.   PINJAMAN      YANG      DIBERIKAN      -   BERSIH           5.   LOANS - NET (continued)
     (lanjutan)

     Objek Pertanggungan PT Asuransi Jasaraharja                      The     object      of    coverage  provided by
     Putera meliputi kredit yang diberikan oleh                       PT Asuransi Jasaraharja Putera includes credit
     Pegadaian       kepada       nasabah     dengan                  given by Pegadaian to the customer with the
     mempersyaratkan       Agunan      berupa   Bukti                 collateral consisting of Bukti Kepemilikan
     Kepemilikan Kendaraan Bermotor (BPKB) yang                       Kendaraan Bermotor (BPKB) as the requirement
     dilakukan pengikatan secara fidusia.                             which is tied to a fiduciary basis.

     Objek Pertanggungan PT Jamkrida Jakarta meliputi                 The     object    of     coverage      provided   by
     pinjaman        kepada     nasabah         atas                  PT Jamkrida Jakarta consists of credit given to the
     pekerjaan/pengadaan barang dan jasa dengan                       customer for the job/the procurement of goods and
     agunan invoice akif.                                             services with the active invoice as a collateral.

     Barang jaminan berupa emas atas pinjaman yang                    Gold collaterals on loans have been fully insured by
     diberikan telah diasuransikan seluruhnya oleh                    the Company to PT BRI Asuransi Indonesia with the
     Perusahaan kepada PT BRI Asuransi Indonesia                      maximum insured limit coverage is amounting to
     dengan batas pertanggungan maksimum adalah                       Rp200,000,000,000 (full amount) per year in 2023
     sebesar Rp200.000.000.000 (nilai penuh) per tahun                (2022: PT Asuransi Jasa Indonesia). Whilst, at its
     pada tahun 2023 (2022: PT Asuransi Jasa                          own risk, the minimum coverage value is
     Indonesia). Sedangkan atas risiko sendiri, batas                 Rp2,500,000 (full amount) per incident.
     minimal     nilai   pertanggungannya     sebesar
     Rp2.500.000 (nilai penuh) per kejadian.

     Barang jaminan non-emas produk berbasis gadai,                   Loan collateral for non-gold based on pawn,
     fidusia, dan jasa lainnya baik konvensional maupun               fiduciary, and other services, both conventional and
     syariah untuk seluruh transaksi telah diasuransikan              sharia for all transactions are insured by the
     oleh Perusahaan kepada PT BRI Asuransi                           Company to PT BRI Asuransi Indonesia through
     Indonesia melalui program Asuransi Properti All                  Property Insurance All Risk Program of non-gold
     Risk barang jaminan non-emas atas risiko                         collaterals on fire risks and expansion of warranty
     kebakaran dan perluasan jaminan dengan batas                     with maximum insured limit coverage is amounting
     nilai pertanggungan maksimal adalah sebesar                      to non-gold outstanding loan from each region for
     outstanding loan non-emas dari masing-masing                     2023 (2022: PT Asuransi Jasa Indonesia). Whilst, at
     wilayah untuk tahun 2023 (2022: PT Asuransi Jasa                 its own risk, the minimum coverage value is
     Indonesia). Sedangkan atas risiko sendiri, batas                 Rp2,500,000 (full amount) per incident.
     minimal      nilai    pertanggungannya      sebesar
     Rp2.500.000 (nilai penuh) per kejadian.

     Pemindahan       barang    jaminan      juga   telah             Transfer of collateral items has also been insured by
     diasuransikan oleh Perusahaan kepada PT BRI                      the Company to PT BRI Asuransi Indonesia which
     Asuransi Indonesia yang menjamin kehilangan                      guarantees the loss of collateral in the form of
     barang jaminan berupa emas/perhiasan milik                       gold/jewelry of the insured and/or in the
     tertanggung dan/atau dalam tanggung jawab                        responsibility of the insured during the delivery from
     tertanggung selama dalam pengiriman dari satu                    one place to another place, that risk of conveyance,
     tempat ke tempat lain, yaitu risiko alat angkut,                 robbery, accident, employee in duty’s property, is
     perampokan, kecelakaan, harta karyawan yang                      amounting to Rp125,000,000,000 (full amount) for
     bertugas, yaitu sebesar Rp125.000.000.000 (nilai                 the delivery of collateral items. Whilst, at its own risk,
     penuh) atas        pengiriman barang jaminan.                    the upper 2.5% limit is more than the claim value
     Sedangkan atas risiko sendiri, batas 2,5% atas lebih             according to a certain policy package with
     dari nilai klaim sesuai paket polis tertentu dengan              a minimum of Rp2,500,000 (full amount) per
     minimum Rp2.500.000 (nilai penuh) per kejadian.                  incident.

     Manajemen       berpendapat       bahwa      nilai               Managements believe that the insurance coverage
     pertanggungan tersebut cukup untuk menutupi                      is adequate to cover the possibility of losses and the
     kemungkinan terjadinya risiko kerugian dan                       Management will review the insurance coverage
     Manajemen     akan     mengkaji      ulang   nilai               every end of the period.
     pertanggungan tersebut setiap akhir periode.




                                                            63
Page 779
                                                                      The original consolidated financial statements included herein
                                                                                                         are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                      PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                                 NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                               THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                       As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                     for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                      (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                             unless otherwise stated)


5.   PINJAMAN        YANG         DIBERIKAN    -   BERSIH            5.   LOANS - NET (continued)
     (lanjutan)

     Pinjaman yang diberikan dengan tingkat kualitas                      Loans with a quality level of current and special
     lancar dan perhatian khusus masih dihitung                           attention are still calculated as interest income,
     pendapatan sewa modalnya, sedangkan untuk                            while for substandard quality, doubtful and bad
     kualitas kurang lancar, diragukan dan macet, tidak                   debts, the interest income is no longer calculated.
     diperhitungkan lagi pendapatan sewa modalnya.

     Penyelesaian kredit bermasalah termasuk kredit                       Settlement of non-performing loans including
     restrukturisasi dilakukan dengan cara sebagai                        restructuring loans is carried out in the following
     berikut:                                                             ways:
     1. Pelunasan oleh nasabah;                                           1. Payment by customer;
     2. Eksekusi dan penjualan/likuidasi barang                           2. Execution and sale/liquidation of collateral
          jaminan;                                                             goods;
     3. Saluran hukum atau bantuan pihak ketiga; dan                      3. Third party legal or assistance channels; and
     4. Penghapusbukuan.                                                  4. Write-off.

     Manajemen melakukan aktivitas monitoring,                            Management carries out more intensive monitoring,
     evaluasi dan pembinaan yang lebih intensif                           evaluation and guidance activities for restructured
     terhadap nasabah yang direstrukturisasi untuk                        customers to maintain credit quality until they are
     menjaga kualitas kredit sampai dinyatakan sehat                      declared healthy again and released from
     kembali dan dikeluarkan dari kondisi restrukturisasi.                restructuring conditions. If there is a deterioration in
     Jika terjadi pemburukan kualitas kredit yang telah                   the quality of the restructured loans, the
     direstrukturisasi, Manajemen akan memberikan                         Management will provide an early warning that is
     peringatan dini yang digunakan untuk melakukan                       used to make loan settlements in order to minimize
     penyelesaian kredit dalam meminimalkan potensi                       potential losses for the Company.
     kerugian Perusahaan.

     Pinjaman     yang   diberikan    pada tanggal                        Loans in December 31, 2023 and 2022 are pledged
     31 Desember 2023 dan 2022 dijadikan sebagai                          as collateral for bank loans (Note 19).
     jaminan pinjaman bank (Catatan 19).

6.   PIUTANG LAIN-LAIN - BERSIH                                      6.   OTHER RECEIVABLES - NET

                                                31 Desember/         31 Desember/
                                              December 31, 2023    December 31, 2022

     Pihak berelasi                                                                                              Related parties
        Piutang kepada afiliasi                        707.466              707.609                 Receivables from affiliates

     Pihak ketiga                                                                                                    Third parties
        Piutang jasa dan rental                        210.324               87.358               Service and rental receivable
        Piutang tuntutan                                                                              Post claim compensation
          ganti rugi pegawai                           148.757              137.098             receivables from employees
        Piutang kemitraan fintech                       48.680               24.285            Fintech partnership receivables
        Piutang lainnya                                  6.399                6.408                                     Others

                                                       414.160              255.149

     Cadangan penyisihan/kerugian
       penurunan nilai                                (625.103)            (125.237)             Allowance for impairment losses

     Bersih                                            496.523              837.521                                           Net




                                                              64
Page 780
                                                                    The original consolidated financial statements included herein
                                                                                                       are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                    PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                               NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                             THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                     As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                   for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                    (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                           unless otherwise stated)


6.   PIUTANG LAIN-LAIN – BERSIH (lanjutan)                         6.    OTHER RECEIVABLES – NET (continued)

     Mutasi penyisihan kerugian penurunan nilai piutang                  Movement of allowance for impairment losses for
     lain-lain adalah sebagai berikut:                                   other receivables is as follows:

                                                   2023                 2022

     Saldo awal                                      125.237               22.889                            Beginning balance
     Penambahan                                                                                                   Provision for
        cadangan kerugian penurunan nilai            499.866              102.348                          impairment losses

     Saldo akhir                                     625.103              125.237                              Ending balance


     Pada tanggal 31 Desember 2023, termasuk dalam                       As at December 31, 2023, allowance for impairment
     penyisihan kerugian penurunan piutang lain-lain                     losses of other receivable includes balance of
     adalah saldo entitas anak sebesar Rp1.489                           subsidiaries     amounting       to      Rp1,489
     (2022: Rp1.501).                                                    (2022: Rp1,501).

     Piutang tuntutan ganti rugi dari pegawai merupakan                  Claim compensation from employees are
     piutang dari karyawan Perusahaan berdasarkan                        receivables from the Company's employees based
     penetapan Manajemen atas sanksi tuntutan ganti                      on the Management decision on sanctioned claims
     rugi akibat tindak kelalaian atau kesalahan yang                    for compensation due to negligence or mistakes
     dilakukan    oleh karyawan dalam kegiatan                           made by employees in the operations of the
     operasional Perusahaan.                                             Company.

     Manajemen berkeyakinan bahwa cadangan                               Management believe that allowance for impairment
     kerugian penurunan nilai piutang lainnya cukup                      losses on other receivables is adequate to cover
     untuk menutup kemungkinan kerugian akibat tidak                     possible losses from uncollectible other receivables.
     tertagihnya piutang lain-lain.

7.   PERSEDIAAN                                                    7.    INVENTORIES

                                              31 Desember/         31 Desember/
                                            December 31, 2023    December 31, 2022

     Persediaan emas                                 501.206              432.954                              Gold inventories
     Persediaan barang                                 7.575               33.922                           Supplies inventories

     Jumlah                                          508.781              466.876                                          Total


     Saldo persediaan emas terdiri dari logam mulia, stok                Gold inventories consist of precious metal, stock for
     untuk tabungan emas, perhiasan dan persediaan                       gold savings, jewelry and raw materials inventories,
     bahan baku, dan bahan pembantu dimiliki untuk                       and supplies as held for sale of subsidiary.
     dijual entitas anak.

     Persediaan barang terdiri dari perlengkapan,                        Supplies inventories consist of supplies, food and
     makanan, minuman, dan aset tidak lancar dimiliki                    beverages, and non-current asset classified as held
     untuk dijual entitas anak.                                          for sale of subsidiary.

     Manajemen berpendapat bahwa tidak terdapat                          Management believe that there is no indication of
     indikasi kerugian penurunan nilai dari saldo                        impairment in values of gold inventories as at
     persediaan emas pada tanggal 31 Desember 2023                       December 31, 2023 and 2022.
     dan 2022.




                                                            65
Page 781
                                                                 The original consolidated financial statements included herein
                                                                                                    are in Indonesian language.

      PT PEGADAIAN DAN ENTITAS ANAKNYA                                 PT PEGADAIAN AND ITS SUBSIDIARIES
            CATATAN ATAS LAPORAN                                            NOTES TO CONSOLIDATED
           KEUANGAN KONSOLIDASIAN                                          THE FINANCIAL STATEMENTS
        Tanggal 31 Desember 2023 dan untuk                                  As of December 31, 2023 and
     Tahun yang Berakhir pada Tanggal Tersebut                                for the Year Then Ended
          (Disajikan dalam Jutaan Rupiah,                                 (Expressed in Millions of Rupiah,
              kecuali dinyatakan lain)                                        unless otherwise stated)


7.   PERSEDIAAN (lanjutan)                                      7.   INVENTORIES (continued)

     Pada tanggal 31 Desember 2023 dan 2022,                         As at December 31, 2023 and 2022, inventories
     persediaan telah diasuransikan kepada PT BRI                    were insured to PT BRI Asuransi Indonesia against
     Asuransi Indonesia terhadap semua risiko                        all risks of damage with total coverage gold in transit
     kerusakan dengan jumlah pertanggungan emas                      Rp600,000,000,000 (full amount) and gold in safe of
     dalam perjalanan sebesar Rp600.000.000.000 (nilai               Rp1,800,000,000,000 (full amount). Whilst, at its
     penuh) dan emas dalam brankas sebesar                           own risk, the 2.5% of with a minimum of
     Rp1.800.000.000.000 (nilai penuh). Sedangkan                    Rp2,500,000 (full amount) per incident.
     atas risiko sendiri, batas 2,5% dari nilai klaim,
     minimal Rp2.500.000 (nilai penuh) per kejadian.

     Manajemen berpendapat bahwa asuransi tersebut                   Management believe that insurance are adequate
     sudah memadai terhadap semua risiko kerusakan                   against the inventories for any risks of damage as at
     pada persediaan pada tanggal 31 Desember 2023                   December 31, 2023 and 2022.
     dan 2022.

8.   PENDAPATAN YANG MASIH HARUS DITERIMA                       8.   ACCRUED INCOME

                                           31 Desember/         31 Desember/
                                         December 31, 2023    December 31, 2022

     Usaha gadai                                2.062.149            2.252.521                               Pawn business
     Usaha non-gadai                              202.669              126.547                           Non-pawn business
     Total                                      2.264.818            2.379.068                                          Total


     Akun ini merupakan saldo pendapatan sewa modal                  This account represents the balance of interest
     dan jasa simpan (mu’nah) yang masih harus                       revenue ithdrawaland saving fee (mu’nah) that still
     diterima. Manajemen berpendapat bahwa cadangan                  has to be received. Management believe that
     kerugian penurunan nilai atas pendapatan yang                   allowance for impairment losses of accrued income
     masih harus diterima yang terdapat di dalam saldo               that included in allowance for impairment losses of
     cadangan kerugian penurunan nilai pinjaman yang                 loans is adequate to cover the possibility of losses
     diberikan    adalah   cukup    untuk     menutupi               on uncollectible accrued income.
     kemungkinan terjadinya risiko kerugian atas tidak
     tertagihnya pendapatan yang masih harus diterima.

9.   BEBAN DIBAYAR DI MUKA                                      9.   PREPAID EXPENSES

                                           31 Desember/         31 Desember/
                                         December 31, 2023    December 31, 2022

     Renovasi gedung                               17.739               43.137                              Office renovation
     Uang muka                                     15.708                8.852                                      Advances
     Asuransi                                      13.904                4.639                                      Insurance
     Lain-lain                                     16.476                9.600                                         Others
     Total                                         63.827               66.228                                          Total


     Renovasi gedung adalah pembayaran di muka                       Office renovation is an advance payment to the
     kepada vendor atas renovasi cabang baru dan akan                vendor for the renovation of new branches and will
     diamortisasi selama periode jasa.                               be amortised during the service period.

10. PROPERTI INVESTASI                                          10. INVESTMENT PROPERTIES

                                           31 Desember/         31 Desember/
                                         December 31, 2023    December 31, 2022

     Tanah                                        155.736              152.597                                          Land
     Bangunan                                      25.510               27.428                                      Buildings
     Total                                        181.246              180.025                                          Total



                                                         66
Page 782
                                                                 The original consolidated financial statements included herein
                                                                                                    are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                  PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                             NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                           THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                   As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                 for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                  (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                         unless otherwise stated)


10. PROPERTI INVESTASI (lanjutan)                                10. INVESTMENT PROPERTIES (continued)

   Mutasi properti investasi adalah sebagai berikut:                Movements of investment properties is as follows:

                                                 2023              2022

   Saldo awal                                       180.025           180.025                             Beginning balance
   Perubahan nilai wajar                              1.221                 -                           Changes in fair value

   Saldo akhir                                      181.246           180.025                               Ending balance


   Properti investasi terdiri dari tanah dan bangunan               Investment properties consist of land and buildings
   yang berlokasi:                                                  are located:

   Harco Ps. Baru, Lantai Dasar, Jl. Samanhudi                      Harco Ps. Baru, Ground Floor, Jl. Samanhudi
   No. 106, RT. 5/RW. 8, Ps. Baru, Kecamatan Sawah                  No. 106, RT. 5/RW. 8, Ps. Baru, Kecamatan Sawah
   Besar, Kota Jakarta Pusat, Daerah Khusus Ibukota                 Besar, Kota Jakarta Pusat, Daerah Khusus Ibukota
   Jakarta dengan luas tanah dan bangunan seluas                    Jakarta with land and building area 2,520 m2 and
   2.520 m2 dan 10.112 m2, dengan biaya perolehan                   10,112 m2, and acquisition cost Rp1,225 and
   sebesar Rp1.225 dan Rp123. Nilai wajar per                       Rp123. Fair value per December 31, 2023 and 2022
   31 Desember 2023 dan 2022 sebesar Rp181.246                      are Rp181,246 and Rp180,025, according to KJPP
   dan Rp180.025 berdasarkan KJPP Karmanto &                        Karmanto & Rekan on valuation date September 30,
   Rekan pada tanggal penilaian 30 September 2023                   2023 and May 20, 2022.
   dan 20 Mei 2022.

   Pada tahun 2023 dan 2022, seluruh properti                       In 2023 and 2022, all of investment properties are
   investasi disewakan kepada pihak ketiga                          leased to third parties under the lease agreements.
   berdasarkan perjanjian sewa.

   Perubahan nilai wajar properti investasi sebesar                 The change in fair value of investment properties
   Rp1.221 pada 31 Desember 2023 didasarkan pada                    amounting Rp1,221 in December 31, 2023 based on
   perubahan nilai wajar yang dihitung oleh KJPP                    changes in fair value calculated by KJPP Karmanto
   Karmanto & Rekan, penilai independen yang                        & Rekan an independent appraiser registered at
   terdaftar di Otoritas Jasa Keuangan (2022: Rpnihil).             Financial Services Authority (2022: Rpnil).

   Manajemen meyakini bahwa penentuan nilai wajar                   Managements believe that determination of fair
   didukung oleh bukti pasar atau lebih banyak                      value is supported by market evidence or more
   berdasarkan faktor lain karena sifat properti tersebut           based on other factors due to the nature of property
   dan keterbatasan data pasar yang dapat                           and the limitations of comparable market data.
   diperbandingkan.

   Pendapatan sewa dan beban manajemen atas                         Rental income and management expenses on
   properti investasi pada 31 Desember 2023 adalah                  investment properties on December 31, 2023
   sebesar Rp1.637 (2022: Rp1.637).                                 amounting to Rp1,637 (2022: Rp1,637).

   Nilai wajar tingkat 2 dari tanah dan bangunan                    Level 2 fair values of land and buildings are
   dihitung dengan menggunakan pendekatan                           calculated using the comparable market data
   perbandingan harga pasar, estimasi biaya                         approach, cost reproduction or cost replacement
   reproduksi baru atau biaya pengganti baru, dan                   approach and asset generated income approach.
   estimasi pendapatan dan biaya yang dihasilkan oleh               The approximate market prices of comparable land
   aset. Harga pasar dari tanah dan bangunan yang                   and buildings are adjusted for differences in key
   paling mendekati disesuaikan dengan perbedaan                    attributes such as property size, location and use of
   atribut utama seperti ukuran aset, lokasi dan                    an asset. The most significant input into this
   penggunaan aset. Input yang paling signifikan                    valuation approach is price per square meter
   dalam pendekatan penilaian ini adalah asumsi                     assumptions.
   harga per meter.




                                                            67
Page 783
                                                                                         The original consolidated financial statements included herein
                                                                                                                            are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                                            PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                                       NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                                     THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                                             As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                                           for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                                            (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                                                   unless otherwise stated)


11. ASET TETAP - BERSIH                                                                 11. FIXED ASSETS - NET

                                                                  31 Desember/December 31, 2023

                                Saldo awal/                                                                                   Saldo akhir/
                                Beginning        Penambahan/      Pengurangan/       Reklasifikasi/      Revaluasi/             Ending
                                 balance           Addition         Deduction       Reclassification     Revaluation            balance

   Kepemilikan langsung                                                                                                                                   Direct acquisition
   Harga perolehan                                                                                                                                         Acquisition cost
   Model revaluasi                                                                                                                                       Revaluation model
     Tanah                         7.983.045                75                 -                -                6.774            7.989.894                          Land
     Bangunan                      2.886.048            17.344                 -          318.678                    -            3.222.070                      Buildings

   Model biaya                                                                                                                                                  Cost model
     Inventaris                    1.490.478          220.930            (28.978)            8.609                     -          1.691.039                   Equipments
     Kendaraan                       524.449          363.626            (25.717)                -                     -            862.358                      Vehicles

   Subtotal                       12.884.020          601.975            (54.695)         327.287                6.774           13.765.361                          Subtotal

   Aset dalam
     penyelesaian                                                                                                                                  Construction in progress
     Bangunan                       638.260           449.394                  -          (317.255)                    -            770.399                     Buildings
     Inventaris                       9.719            12.829                (21)          (21.295)                    -              1.232                   Equipments

   Subtotal                         647.979           462.223                (21)         (338.550)                    -            771.631                          Subtotal

   Total harga perolehan          13.531.999         1.064.198           (54.716)          (11.263)              6.774           14.536.992             Total acquisition cost

   Kepemilikan langsung                                                                                                                                 Direct acquisition
   Akumulasi penyusutan                                                                                                                          Accumulated depreciation
   Model revaluasi                                                                                                                                     Revaluation model
     Bangunan                       (761.317)         (172.977)                -            (1.423)                    -           (935.717)                   Buildings

   Model biaya                                                                                                                                                  Cost model
     Inventaris                   (1.082.773)         (244.725)          23.407             (5.377)                    -         (1.309.468)                  Equipments
     Kendaraan                      (111.144)          (70.161)          17.532               (756)                    -           (164.529)                     Vehicles

   Total akumulasi                                                                                                                                         Total accumulated
      penyusutan                  (1.955.234)         (487.863)          40.939             (7.556)                    -         (2.409.714)                  depreciation

   Nilai buku bersih              11.576.765                                                                                     12.127.278                  Net book value




                                                                     31 Desember/December 31, 2023

                                                Saldo awal/                                                                Saldo akhir/
                                                Beginning             Penambahan/            Pengurangan/                    Ending
                                                 balance                Addition              Deduction                      balance

   Aset hak guna                                                                                                                                          Right of use asset
   Harga perolehan                                                                                                                                         Acquisition cost
    Bangunan                                           584.701               318.794                 (160.062)                   743.433                          Buildings
    Kendaraan                                            1.846                 4.178                   (1.344)                     4.680                           Vehicles

   Total harga perolehan                               586.547               322.972                 (161.406)                   748.113                Total acquisition cost

   Akumulasi penyusutan                                                                                                                          Accumulated depreciation
    Bangunan                                          (283.265)             (190.981)                  143.067                 (331.179)                       Buildings
    Kendaraan                                             (761)               (1.423)                      163                   (2.021)                       Vehicles

   Total akumulasi penyusutan                         (284.026)             (192.404)                  143.230                 (333.200)       Total accumulated depreciation

   Nilai buku bersih                                   302.521                                                                   414.913                     Net book value




                                                                             68
Page 784
                                                                                         The original consolidated financial statements included herein
                                                                                                                            are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                                            PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                                       NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                                     THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                                             As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                                           for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                                            (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                                                   unless otherwise stated)


11. ASET TETAP - BERSIH (lanjutan)                                                      11. FIXED ASSETS - NET (continued)

                                                                  31 Desember/December 31, 2022

                                Saldo awal/                                                                                   Saldo akhir/
                                Beginning        Penambahan/      Pengurangan/       Reklasifikasi/      Revaluasi/             Ending
                                 balance           Addition         Deduction       Reclassification     Revaluation            balance

   Kepemilikan langsung                                                                                                                                   Direct acquisition
   Harga perolehan                                                                                                                                         Acquisition cost
   Model revaluasi                                                                                                                                       Revaluation model
     Tanah                         7.731.860                 -                 -                -                251.185          7.983.045                          Land
     Bangunan                      2.139.082            16.405            (1.423)         796.547                (64.563)         2.886.048                      Buildings

   Model biaya                                                                                                                                                  Cost model
     Inventaris                    1.666.143          268.538          (455.521)            11.318                     -          1.490.478                   Equipments
     Kendaraan                       444.261          128.206           (48.018)                 -                     -            524.449                      Vehicles

   Subtotal                       11.981.346          413.149          (504.962)          807.865                186.622         12.884.020                          Subtotal

   Aset dalam
     penyelesaian                                                                                                                                  Construction in progress
     Bangunan                       654.834           778.346                  -          (794.920)                    -            638.260                     Buildings
     Inventaris                       3.365            19.841                  -           (13.487)                    -              9.719                   Equipments

   Subtotal                         658.199           798.187                  -          (808.407)                    -            647.979                          Subtotal

   Total harga perolehan          12.639.545         1.211.336         (504.962)              (542)              186.622         13.531.999             Total acquisition cost

   Kepemilikan langsung                                                                                                                                 Direct acquisition
   Akumulasi penyusutan                                                                                                                          Accumulated depreciation
   Model revaluasi                                                                                                                                     Revaluation model
     Bangunan                       (544.781)         (217.963)           1.427                                        -           (761.317)                   Buildings

   Model biaya                                                                                                                                                  Cost model
     Inventaris                   (1.338.501)         (198.035)         453.977               (214)                    -         (1.082.773)                  Equipments
     Kendaraan                       (85.344)          (48.769)          23.466               (497)                    -           (111.144)                     Vehicles

   Total akumulasi                                                                                                                                         Total accumulated
      penyusutan                  (1.968.626)         (464.767)         478.870               (711)                    -         (1.955.234)                  depreciation

   Nilai buku bersih              10.670.919                                                                                     11.576.765                  Net book value




                                                                     31 Desember/December 31, 2022

                                                Saldo awal/                                                                Saldo akhir/
                                                Beginning             Penambahan/            Pengurangan/                    Ending
                                                 balance                Addition              Deduction                      balance

   Aset hak guna                                                                                                                                          Right of use asset
   Harga perolehan                                                                                                                                         Acquisition cost
    Bangunan                                           503.447               309.939                  (228.685)                  584.701                          Buildings
    Kendaraan                                                -                 5.192                    (3.346)                    1.846                           Vehicles

   Total harga perolehan                               503.447               315.131                  (232.031)                  586.547                Total acquisition cost

   Akumulasi penyusutan                                                                                                                          Accumulated depreciation
    Bangunan                                          (243.327)             (233.384)                  193.446                  (283.265)                      Buildings
    Kendaraan                                                -                (2.317)                    1.556                      (761)                      Vehicles

   Total akumulasi penyusutan                         (243.327)             (235.701)                  195.002                  (284.026)      Total accumulated depreciation

   Nilai buku bersih                                   260.120                                                                   302.521                     Net book value




   Pada tanggal 31 Desember 2023 dan 2022, aset                                               As at December 31, 2023 and 2022, fixed assets are
   tetap diasuransikan terhadap risiko kebakaran dan                                          covered by insurance against losses of fire and
   risiko lainnya kepada PT BRI Asuransi Indonesia                                            other risks to PT BRI Asuransi Indonesia with sum
   dengan nilai pertanggungan sebesar Rp3.635.021                                             insured       amounting         to   Rp3,635,021
   (2022: Rp2.453.786) Manajemen berpendapat                                                  (2022: Rp2,453,786). Management believe that the
   bahwa nilai pertanggungan tersebut cukup untuk                                             insurance coverage is adequate to cover possible
   menutupi kemungkinan kerugian atas aset yang                                               losses on the assets insured.
   dipertanggungkan.




                                                                             69
Page 785
                                                                   The original consolidated financial statements included herein
                                                                                                      are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                    PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                               NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                             THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                     As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                   for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                    (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                           unless otherwise stated)


11. ASET TETAP - BERSIH (lanjutan)                             11. FIXED ASSETS - NET (continued)

   Pada tanggal 31 Desember 2023, terdapat aset                       As at December 31, 2023, fixed assets are
   tetap yang dibeli dengan utang pembiayaan oleh                     purchased using financing loan by subsidiary
   entitas anak dari PT Toyota Astra Financial                        PT Toyota Astra Financial Services, PT Dipo Star
   Services, PT Dipo Star Finance, PT Astra Sedaya                    Finance, PT Astra Sedaya Finance, and PT Bank
   Finance dan PT Bank Jasa Jakarta sebesar                           Jasa    Jakarta   amounting     to    Rp353,077
   Rp353.077 (2022: Rp65.304).                                        (2022: Rp65,304).

   Berdasarkan evaluasi Manajemen, tidak terdapat                     Based on the Management’s assessment, there
   kejadian berjalan atau perubahan-perubahan                         have been no events or changes in circumstances
   keadaan yang mengindikasikan adanya penurunan                      which may indicate impairment in value of fixed
   nilai aset tetap pada tanggal 31 Desember 2023 dan                 assets as at December 31, 2023 and 2022.
   2022.

   Pada tahun 2023 dan 2022, Grup mempekerjakan                       In 2023 and 2022, the Group engages KJPP
   KJPP Karmanto & Rekan sebagai penilai eksternal                    Karmanto & Rekan as external independent and
   independen dan berkualifikasi untuk menentukan                     qualified appraiser to determine the fair value of land
   nilai wajar tanah dan bangunan.                                    and buildings.

   Penilaian dilakukan berdasarkan Standar Penilaian                  Valuations are performed based on Indonesian
   Indonesia berdasarkan transaksi pasar terkini.                     Valuation Standards based on reference to recent
   Metode penilaian yang dipakai adalah metode data                   market transactions. The valuation methods used
   pasar, metode biaya dan metode pendapatan.                         are market data approach, cost approach and
   Elemen-elemen        yang    digunakan    dalam                    income approach. Elements used in data
   perbandingan data untuk menentukan nilai wajar                     comparison to determine fair value of assets are
   aset antara lain:                                                  among others are as follows:
   a) Jenis dan hak yang melekat pada properti                        a) Type and right on property
   b) Kondisi pasar                                                   b) Market condition
   c) Lokasi                                                          c) Location
   d) Karakteristik fisik                                             d) Physical characteristic
   e) Karakteristik tanah                                             e) Land characteristic

                                           31 Desember/December 31, 2023

                                Nilai tercatat    Nilai tercatat
                                  sebelum            setelah
                                 revaluasi/         revaluasi/           Keuntungan
                                  Carrying           Carrying             revaluasi/
                               amount before      amount after             Gain on
                                revaluation        revaluation           revaluation

   Tanah                                  323                7.097                 6.774                                  Land


                                           31 Desember/December 31, 2022

                                Nilai tercatat    Nilai tercatat
                                  sebelum            setelah
                                 revaluasi/         revaluasi/           Keuntungan
                                  Carrying           Carrying             revaluasi/
                               amount before      amount after             Gain on
                                revaluation        revaluation           revaluation

   Tanah dan bangunan               9.631.718           9.818.340               186.622                     Land and buildings


   Pada tanggal 31 Desember 2023, kenaikan nilai                      As at December 31, 2023, the increase in the
   tercatat yang timbul dari revaluasi tanah dan                      carrying amount of land and buildings are recorded
   bangunan     dicatat di   dalam    penghasilan                     in other comprehensive income are amounting to
   komprehensif lain adalah sebesar Rp6.774                           Rp6,774 (2022: Rp186,622).
   (2022: Rp186.622).



                                                        70
Page 786
                                                                     The original consolidated financial statements included herein
                                                                                                        are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                       PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                  NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                        As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                      for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                       (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                              unless otherwise stated)


11. ASET TETAP - BERSIH (lanjutan)                                   11. FIXED ASSETS - NET (continued)

   Manajemen berpendapat bahwa nilai revaluasi                           Management believe the revaluation value of land
   tanah dan bangunan di atas adalah wajar dan telah                     and buildings above are reasonable and in
   sesuai dengan metode penilaian yang berlaku.                          accordance with applicable revaluation method.

   Tabel di bawah ini menganalisis instrumen non-                        The table below analyses non-financial instrument
   keuangan yang dicatat pada nilai wajar berdasarkan                    carried at fair value, based on levels of valuation
   tingkatan metode penilaian. Perbedaan pada setiap                     method. The different levels of valuation method are
   tingkatan metode penilaian dijelaskan sebagai                         as follows:
   berikut:

       Tingkat 1                                                                  Level 1

       Harga dikutip (tidak disesuaikan) dari pasar                               Quoted prices (unadjusted) in active markets
       yang aktif untuk aset atau liabilitas yang identik.                        for identical assets or liabilities.

       Tingkat 2                                                                  Level 2

       Input selain harga yang dikutip dari pasar yang                            Input other than quoted prices included within
       disertakan pada tingkat 1 yang dapat                                       level 1 that are observable for asset and
       diobservasi untuk aset dan liabilitas, baik                                liabilities, either directly (that is, as a price) or
       secara langsung (yaitu sebagai suatu harga)                                indirectly (derived from price).
       atau secara tidak langsung (sebagai turunan
       dari harga).

                                      Pengukuran nilai wajar 31 Desember 2023 menggunakan/
                                         Fair value measurement December 31, 2023 using:

                                    Tingkat 1/       Tingkat 2/      Tingkat 3/
                                     Level 1          Level 2         Level 3          Jumlah/Total

       Pengukuran nilai                                                                                                  Recurring fair
         wajar berulang                                                                                          value measurement
         tanah                                   -           7.097                 -           7.097                           land


                                      Pengukuran nilai wajar 31 Desember 2022 menggunakan/
                                         Fair value measurement December 31, 2022 using:

                                    Tingkat 1/       Tingkat 2/      Tingkat 3/
                                     Level 1          Level 2         Level 3          Jumlah/Total

       Pengukuran nilai                                                                                                  Recurring fair
         wajar berulang                                                                                          value measurement
         tanah dan bangunan                      -     9.818.340                   -        9.818.340             land and buildings



       Nilai wajar tingkat 2 dari tanah dan bangunan                              Level 2 fair values of land and buildings are
       dihitung dengan menggunakan pendekatan                                     calculated using the comparable market data
       perbandingan harga pasar, estimasi biaya                                   approach,    cost     reproduction    or    cost
       reproduksi baru atau biaya pengganti baru, dan                             replacement approach and asset generated
       estimasi pendapatan dan biaya yang dihasilkan                              income approach. The approximate market
       oleh aset. Harga pasar dari tanah dan                                      prices of comparable land and buildings are
       bangunan yang paling mendekati disesuaikan                                 adjusted for differences in key attributes such
       dengan perbedaan atribut utama seperti ukuran                              as property size, location and use of an asset.
       aset, lokasi dan penggunaan aset. Input yang                               The most significant input into this valuation
       paling signifikan dalam pendekatan penilaian ini                           approach is price per square meter
       adalah asumsi harga per meter.                                             assumptions




                                                              71
Page 787
                                                             The original consolidated financial statements included herein
                                                                                                are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                              PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                         NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                       THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                               As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                             for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                              (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                     unless otherwise stated)


11. ASET TETAP - BERSIH (lanjutan)                           11. FIXED ASSETS - NET (continued)

   Tabel di bawah ini menganalisis instrumen non-               The table below analyses non-financial instrument
   keuangan yang dicatat pada nilai wajar berdasarkan           carried at fair value, based on levels of valuation
   tingkatan metode penilaian. Perbedaan pada setiap            method. The different levels of valuation method are
   tingkatan metode penilaian dijelaskan sebagai                as follows: (continued)
   berikut: (lanjutan)

        Tingkat 3                                                     Level 3

        Input untuk aset atau liabilitas yang tidak                   Input for asset or liability that is not based on
        didasarkan pada data pasar yang dapat                         observable market data (unobservable inputs).
        diobservasi (informasi yang tidak dapat
        diobservasi).

   Perhitungan keuntungan (kerugian) penjualan dan              Calculation of gain (loss) on sale and write-off of
   penghapusan aset tetap sebagai berikut:                      fixed assets as follows:

                                              2023             2022

   Harga perolehan                                                                                     Acquisition cost
    - Kendaraan                                  43.403             44.094                                 Vehicles -
    - Bangunan                                        -                  -                                Buildings -
    - Inventaris                                  2.518                  -                              Equipments -

   Total harga perolehan                         45.921             44.094                          Total acquisition cost

   Akumulasi penyusutan                                                                      Accumulated depreciation
    - Kendaraan                                 (19.359)           (21.328)                               Vehicles -
    - Bangunan                                        -                  -                                Buildings -
    - Inventaris                                 (2.134)                 -                             Equipments -

   Total akumulasi penyusutan                   (21.493)           (21.328)              Total accumulated depreciation

   Nilai buku aset tetap yang dijual             24.428             22.766            Book value of disposed fixed asset
   Hasil penjualan aset tetap                    30.297             28.552           Proceeds from sales of fixed assets

   Keuntungan atas                                                                                         Gain on sales
    penjualan aset tetap                          5.869               5.786                            of fixed assets

   Harga perolehan                                                                                     Acquisition cost
    - Kendaraan                                       -                 -                                  Vehicles -
    - Inventaris                                  7.109           447.577                               Equipments -

   Total harga perolehan                          7.109           447.577                           Total acquisition cost

   Akumulasi penyusutan                                                                      Accumulated depreciation
    - Bangunan                                        -                  -                                Buildings -
    - Inventaris                                 (7.109)          (447.556)                            Equipments -

   Total akumulasi penyusutan                    (7.109)          (447.556)              Total accumulated depreciation

   Nilai buku aset tetap yang                                                                    Book value of written-off
    dihapusbukukan                                      -               21                               of fixed asset

   Kerugian penghapusan aset tetap                      -               (21)          Loss on write-off of fixed assets

   Bersih                                         5.869               5.765                                           Net




                                                        72
Page 788
                                                            The original consolidated financial statements included herein
                                                                                               are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                              PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                         NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                       THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                               As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                             for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                              (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                     unless otherwise stated)


11. ASET TETAP - BERSIH (lanjutan)                          11. FIXED ASSETS - NET (continued)

   Rincian aset dalam penyelesaian adalah sebagai                Details of construction in progress are as follow:
   berikut:

                                         31 Desember/December 31, 2023

                                                                     Tanggal
                                Akumulasi        Persentase          estimasi
                                  biaya/        penyelesaian/     penyelesaian/
                               Accumulated      Percentage of       Estimated
                                  Cost           completion      completion date

   Pegadaian Tower                   709.895           96,00%     April/April 2024                    Pegadaian Tower
   Standarisasi outlet                47.945           99,15%    Beragam/Various                  Outlet standardisation
   Lain-lain                          13.791   Beragam/Various   Beragam/Various                                 Others

                                     771.631


                                         31 Desember/December 31, 2022

                                                                     Tanggal
                                Akumulasi        Persentase          estimasi
                                  biaya/        penyelesaian/     penyelesaian/
                               Accumulated      Percentage of       Estimated
                                  Cost           completion      completion date

   Pegadaian Tower                   522.673           79,33%     April/April 2023                    Pegadaian Tower
   Standarisasi outlet                55.088           95,00%    Beragam/Various                  Outlet standardisation
   Gedung Kenari Baru                 12.804           90,00%    Beragam/Various                   Kenari Baru building
   Lain-lain                          57.414   Beragam/Various   Beragam/Various                                 Others

                                     647.979



   Jumlah nilai komitmen kontraktual dalam perolehan             Total contractual commitment of fixed asset
   aset tetap pada tanggal 2022 masing-masing adalah             acquisition as at December 31, 2022 are amounting
   sebesar Rp300.733.                                            to Rp300,733.

   Seluruh aset tetap yang ada pada tanggal                      All of the fixed assets as at December 31, 2023 and
   31 Desember 2023 dan 2022 digunakan untuk                     2022 are used to support the Company’s
   menunjang aktivitas operasi Perusahaan. Pada                  operational activities. As at December 31, 2023 and
   tanggal 31 Desember 2023 dan 2022, jumlah nilai               2022, the total acquisition cost of fixed assets that
   perolehan aset tetap yang telah disusutkan penuh              have been fully depreciated but still in use is
   namun masih digunakan masing-masing adalah                    amounting to Rp910,544 and Rp615,477
   sebesar Rp910.544 dan Rp615.477.                              respectively.

   Seluruh kantor atau bangunan milik Grup atau yang             All offices or buildings owned by the Group or leased
   disewa oleh Grup serta kantor afiliasinya yang                by the Group and affiliated offices located in
   berada di seluruh wilayah Indonesia beserta                   Indonesia along with the equipment within
   inventaris kantor yang berada didalamnya telah                the office, are insured by the Company to
   diasuransikan kepada PT BRI Asuransi Indonesia                PT BRI Asuransi Indonesia as at December 31,
   pada tanggal 31 Desember 2023 dan 2022 terhadap               2023 and 2022 against the possibility of fire, riots
   kemungkinan terjadinya risiko kerugian akibat                 and civil unrest, natural disasters, and impact by
   kebakaran, huru hara, kerusuhan sipil, bencana                own vehicle, based on certain policy package, with
   alam, dan tertabrak kendaraan, berdasarkan suatu              total sum insured of fair value on each office area or
   paket polis tertentu, dengan nilai pertanggungan              head office.
   sebesar harga pasar masing-masing kantor wilayah
   atau kantor pusat.




                                                       73
Page 789
                                                                     The original consolidated financial statements included herein
                                                                                                        are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                       PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                  NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                        As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                      for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                       (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                              unless otherwise stated)


11. ASET TETAP - BERSIH (lanjutan)                                  11. FIXED ASSETS - NET (continued)

   Perusahaan mengasuransikan aset tetap inventaris                      The Company insured office equipments of server,
   kantor berupa perangkat server, keamanan                              network security, and electric equipment to
   jaringan,  dan   mekanikal    elektrik  kepada                        PT BRI Asuransi Indonesia as at December 31,
   PT BRI Asuransi Indonesia pada tanggal                                2023 and 2022 with sum insured of the cost value.
   31 Desember 2023 dan 2022, dengan nilai
   pertanggungan sebesar harga perolehannya.

   Grup telah mengasuransikan kendaraan kepada                           The Group has insured the vehicle to
   PT BRI Asuransi Indonesia pada tanggal                                PT BRI Asuransi Indonesia as at December 31,
   31 Desember 2023 dan 2022, terhadap kemungkinan                       2023 and 2022, against the possibilities of losses
   risiko kerugian akibat kecelakaan, kerusuhan,                         from accident, riots, natural disasters, and theft.
   bencana alam, dan pencurian atau kejahatan.

   Manajemen     berpendapat      bahwa      nilai                       Management believe that the insurance coverage is
   pertanggungan diatas cukup untuk menutupi                             adequate to cover potential losses on the fixed
   kemungkinan kerugian atas aset tetap dan akan                         assets and will review the sum insured every end of
   mengkaji ulang nilai pertanggungan tiap akhir                         period.
   periode.

   Manajemen berpendapat bahwa tidak terdapat                            Management believe that there is no impairment of
   penurunan nilai aset tetap pada tanggal                               fixed assets as at December 31, 2023 and 2022.
   31 Desember 2023 dan 2022.

   Aset hak-guna                                                         Right-of-use assets

   Jumlah pengeluaran kas untuk sewa selama tahun                        The total cash outflow for leases for the year ended
   yang berakhir pada 31 Desember 2023 adalah                            December 31, 2023 is amounting to Rp322,972
   Rp322.972 (2022: Rp315.131).                                          (2022: Rp315,131).

   Laporan laba rugi konsolidasian menyajikan saldo                      Consolidated profit or loss shows the following
   berikut berkaitan dengan sewa:                                        amounts related to leases:
                                           31 Desember/             31 Desember/
                                         December 31, 2023        December 31, 2022

   Beban Penyusutan Aset Hak Guna                                                     Depreciation Expense of Right of use assets
   Bangunan                                         190.981                233.384                                      Buildings
   Kendaraan                                          1.423                  2.317                                       Vehicles

   Total                                            192.404                235.701                                           Total


12. ASET TAKBERWUJUD - BERSIH                                       12. INTANGIBLE ASSETS - NET

                                                 31 Desember/December 31, 2023

                                 1 Januari/      Penambahan/       Pengurangan/      31 Desember/
                                January 2023       Addition          Disposal       December 2023

   Kepemilikan langsung                                                                                          Direct ownership
   Harga perolehan                                                                                                 Acquisition cost
   Perangkat lunak middleware        232.287            89.136              (598)         320.825              Middleware software
   Beban hak atas tanah yang                                                                                   Deferred charges on
    ditangguhkan                        8.410                 -           (1.260)           7.150                     land rights

   Akumulasi amortisasi                                                                                 Accumulated amortisation
   Perangkat lunak middleware        (115.370)         (50.534)            1.062         (164.842)           Middleware software

   Nilai buku bersih                 125.327                                              163.133                  Net book value




                                                          74
Page 790
                                                                            The original consolidated financial statements included herein
                                                                                                               are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                              PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                         NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                       THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                               As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                             for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                              (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                                     unless otherwise stated)


12. ASET TAKBERWUJUD - BERSIH (lanjutan)                                   12. INTANGIBLE ASSETS - NET (continued)

                                                      31 Desember/December 31, 2022

                                    1 Januari/        Penambahan/         Pengurangan/      31 Desember/
                                   January 2022         Addition            Disposal       December 2022

   Kepemilikan langsung                                                                                                   Direct ownership
   Harga perolehan                                                                                                          Acquisition cost
   Perangkat lunak middleware              156.732            75.555                  -          232.287                Middleware software
   Beban hak atas tanah yang                                                                                            Deferred charges on
      ditangguhkan                           8.055             1.148               (793)           8.410                       land rights

   Akumulasi amortisasi                                                                                          Accumulated amortisation
   Perangkat lunak middleware              (87.357)           (28.013)                -         (115.370)             Middleware software

   Nilai buku bersih                        77.430                                               125.327                    Net book value



   Seluruh beban amortisasi untuk tahun yang berakhir                           All amortisation expense for the year ended
   pada 31 Desember 2023 dan 2022 dialokasikan ke                               December 31, 2023 and 2022 was allocated to
   beban administrasi dan umum.                                                 general and administrative expenses.

13. ASET LAIN-LAIN - BERSIH                                                13. OTHER ASSETS - NET

                                                31 Desember/               31 Desember/
                                              December 31, 2023          December 31, 2022
   Aset keuangan                                                                                                          Financial assets
   Pinjaman yang diberikan sehubungan
      dengan:                                                                                                        Loans in relation with:
      - Kerugian Perusahaan yang masih                                                              The Company’s losses that are -
        harus diperhitungkan (KPYD)                       69.166                   67.414                still in calculation (KPYD)
      - Barang jaminan yang belum dijual                  48.981                   49.532                            Unsold collateral -
      - Cadangan penyisihan terkait                     (118.147)                (116.946)                         Related allowance -
   Aset keuangan - bersih                                         -                        -                         Financial assets - net
   Aset non keuangan                                        3.985                          -                          Non-financial assets
   Total Aset Lain-Lain - Bersih                            3.985                          -                    Total Other Assets - Net


   Mutasi penyisihan kerugian penurunan nilai aset                              Movement of allowance for impairment losses for
   lain-lain adalah sebagai berikut:                                            other assets is as follows:

                                                       2023                    2022

   Saldo awal                                            116 .946                 114.035                               Beginning balance
   Penambahan provisi (Catatan 33)                         1.201                    2.911                   Addition of provision (Note 33)

   Saldo akhir                                           118.147                  116.946                                 Ending balance



14. UTANG USAHA                                                            14. TRADE PAYABLES

                                                31 Desember/               31 Desember/
                                              December 31, 2023          December 31, 2022

   Titipan angsuran nasabah                              336.796                  328.706                  Customer installment deposit
   Pengadaan barang dan jasa                             157.399                  107.268           Procurements of goods and services
   Retensi pembangunan gedung                             42.016                   33.604                Building constructions retention
   Titipan premi asuransi                                 40.395                   74.933                    Insurance premium deposit
   Notaris dan institusi hukum                            20.187                   15.664                     Notary and legal institution
   Lainnya                                                48.566                   27.570                                         Others

   Total                                                 645.359                  587.745                                             Total




                                                                 75
Page 791
                                                               The original consolidated financial statements included herein
                                                                                                  are in Indonesian language.

   PT PEGADAIAN DAN ENTITAS ANAKNYA                                  PT PEGADAIAN AND ITS SUBSIDIARIES
         CATATAN ATAS LAPORAN                                             NOTES TO CONSOLIDATED
        KEUANGAN KONSOLIDASIAN                                           THE FINANCIAL STATEMENTS
     Tanggal 31 Desember 2023 dan untuk                                   As of December 31, 2023 and
  Tahun yang Berakhir pada Tanggal Tersebut                                 for the Year Then Ended
       (Disajikan dalam Jutaan Rupiah,                                  (Expressed in Millions of Rupiah,
           kecuali dinyatakan lain)                                         unless otherwise stated)


15. UTANG KEPADA NASABAH                                      15. PAYABLE TO CUSTOMERS
                                         31 Desember/         31 Desember/
                                       December 31, 2023    December 31, 2022
   Uang kelebihan                               242.831              179.994                                Excess money


   Berdasarkan Surat Keputusan Mahkamah Agung                      Based on the Decree of the Supreme Court of the
   Republik Indonesia pada 13 April 2015                           Republic of Indonesia dated April 13, 2015
   No. 392/PAN/HM.00/IV/2015, menyatakan bahwa                     No. 392/PAN/HM.00/IV/2015, it states that the
   hasil penjualan lelang barang jaminan setelah                   proceeds from the auction fees of the collateral after
   dikurangi uang pinjaman, sewa modal dan biaya                   deducting loan principals, interest and auction fees
   lelang merupakan kelebihan yang menjadi hak                     is an excess money of the customers rights, the
   nasabah, jangka waktu pengambilan uang                          excess money can be withdrawn within a period of
   kelebihan tersebut adalah selama satu tahun sejak               one year since the auction date, and after passing
   tanggal lelang, dan jika lewat dari jangka waktu                one year period the customers agree to distribute
   pengambilan uang kelebihan, nasabah menyatakan                  the excess money to Social Care Fund which will be
   setuju untuk menyalurkan uang kelebihan tersebut                conducted by the Company.
   sebagai     Dana     Kepedulian    Sosial   yang
   pelaksanaannya diserahkan kepada Perusahaan.

16. PERPAJAKAN                                                16. TAXATION

   a.   Pajak dibayar di muka                                      a.    Prepaid taxes

                                         31 Desember/         31 Desember/
                                       December 31, 2023    December 31, 2022

        Pajak penghasilan badan:                                                                     Corporate income tax:
        Entitas anak                                                                                          Subsidiaries
           Pasal 28                                    -                10.682                               Article 28
        Subtotal                                       -                10.682                                     Subtotal

        Pajak lain-lain:                                                                                      Other taxes:
        Entitas anak                                                                                          Subsidiaries
           Pasal 22                                  41                     65                               Article 22
           Pasal 23                                 685                    433                               Article 23
           Pajak Pertambahan Nilai               44.764                 32.632                        Value Added Tax
        Subtotal                                 45.490                 33.130                                     Subtotal

        Total                                    45.490                 43.812                                        Total


   b.   Utang pajak                                                b.    Taxes payable

                                         31 Desember/         31 Desember/
                                       December 31, 2023    December 31, 2022

        Pajak penghasilan badan:                                                                     Corporate income tax:
        Perusahaan                                                                                          The Company
           Pasal 25                              21.220                 75.986                               Article 25
           Pasal 29                             270.110                 92.430                               Article 29
                                                291.330              168.416




                                                       76
Page 792
                                                                      The original consolidated financial statements included herein
                                                                                                         are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                        PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                   NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                 THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                         As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                       for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                        (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                               unless otherwise stated)


16. PERPAJAKAN (lanjutan)                                            16. TAXATION (continued)

   b.   Utang pajak (lanjutan)                                            b.     Taxes payable (continued)

                                                31 Desember/         31 Desember/
                                              December 31, 2023    December 31, 2022

        Pajak penghasilan badan: (lanjutan)                                                     Corporate income tax: (continued)
        Entitas anak                                                                                                Subsidiaries
           Pasal 25                                        891                    664                               Article 25
           Pasal 29                                     17.554                  5.859                               Article 29
                                                        18.445                  6.523

        Subtotal                                       309.775              174.939                                       Subtotal

        Pajak lain-lain:                                                                                             Other taxes:
        Perusahaan                                                                                                 The Company
           Pasal 21                                     65.472                 33.496                               Article 21
           Pasal 22                                        362                    738                               Article 22
           Pasal 23                                      4.661                  5.010                               Article 23
           Pasal 26                                         48                      -                               Article 26
           Pasal 4 (2)                                   6.988                  7.921                             Article 4 (2)
           Pajak pertambahan nilai                      49.470                 44.108                         Value added tax
        Subtotal                                       127.001                 91.273                                     Subtotal

        Entitas anak                                                                                                 Subsidiaries
           Pasal 21                                       1.492                 1.323                               Article 21
           Pasal 22                                         725                 7.407                               Article 22
           Pasal 23                                         469                   222                               Article 23
           Pasal 4 (2)                                    1.137                 2.215                             Article 4 (2)
           Pajak pertambahan nilai                        7.103                12.566                         Value added tax
                                                        10.926                 23.733
        Subtotal                                       137.927              115.006                                       Subtotal

        Total                                          447.702              289.945                                          Total


   c.   Beban pajak penghasilan                                           c.     Income tax expenses

                                                     2023                2022
        Perusahaan                                                                                                  The Company
           Beban pajak kini                          1.187.896            1.080.103                       Current tax expense
           Beban (manfaat)
               pajak tangguhan                          83.785                 (99.510)         Deferred tax expense (benefit)

                                                     1.271.681              980.593

        Entitas anak                                                                                                  Subsidiaries
           Beban pajak kini                             59.002                 50.997                     Current tax expense
           Beban (manfaat)
                pajak tangguhan                          (6.344)               (1.331)          Deferred tax expense (benefit)

                                                        52.658                 49.666

        Total                                        1.324.339            1.030.259                                          Total




                                                              77
Page 793
                                                              The original consolidated financial statements included herein
                                                                                                 are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                               PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                          NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                        THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                              for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                               (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                      unless otherwise stated)


16. PERPAJAKAN (lanjutan)                                     16. TAXATION (continued)

   c.   Beban pajak penghasilan (lanjutan)                       c.    Income tax expenses (continued)

                                               2023             2022
        Konsolidasian                                                                                       Consolidated
          Beban pajak kini                     1.246.898         1.131.100                        Current tax expense
          Beban (manfaat)
               pajak tangguhan                    77.441           (100.841)            Deferred tax expense (benefit)

                                               1.324.339         1.030.259


        Rekonsiliasi antara beban pajak penghasilan                    A reconciliation between income tax expense
        dengan jumlah teoritis beban pajak penghasilan                 and the theoretical amount of income tax
        yang dihitung berdasarkan laba sebelum pajak                   expense is calculated based on income before
        penghasilan dengan menggunakan tarif pajak                     income tax at the tax rates that apply is as
        yang berlaku adalah sebagai berikut:                           follows:

                                               2023             2022
        Laba sebelum pajak                                                                             Consolidated profit
           penghasilan konsolidasian           5.701.016         4.329.204                          before income tax
        Laba sebelum pajak                                                                       Profit before income tax
           penghasilan - entitas anak           (256.952)          (238.579)                             - subsidiaries
        Penyesuaian untuk eliminasi              200.263            107.040                     Adjustment for elimination

        Laba sebelum pajak penghasilan         5.644.327         4.197.665                        Profit before income tax

        Pajak dihitung dengan tarif pajak                                               Taxes calculated at the applicable
           yang berlaku 22%                    1.241.751           923.486                             tax rate of 22%
        Dampak pajak atas                                                                    Tax impact on the correction
           koreksi beda tetap                     29.930              57.107                of permanent differences

        Beban pajak penghasilan                                                                       Income tax expense
          - Perusahaan                         1.271.681           980.593                                 Company -
          - Entitas anak                          52.658            49.666                               Subsidiaries -
                                               1.324.339         1.030.259


        Pajak penghasilan badan dihitung untuk                         The corporate income tax is calculated for each
        masing-masing entitas sebagai bagian yang                      entity as a separate legal entity.
        terpisah secara hukum.

        Taksiran laba kena pajak Perusahaan, dan                       The Company’s estimated taxable income, and
        pajak penghasilan untuk tahun yang berakhir                    income taxes for the year ended December 31,
        pada 31 Desember 2023 dan 2022 adalah                          2023 and 2022 are as follows:
        sebagai berikut:

                                               2023             2022
        Laba sebelum pajak                                                                             Consolidated profit
           penghasilan konsolidasian           5.701.016         4.329.204                          before income tax
        Laba sebelum pajak                                                                       Profit before income tax
           penghasilan - entitas anak           (256.952)          (238.579)                             - subsidiaries
        Penyesuaian untuk eliminasi              200.263            107.040                     Adjustment for elimination
        Laba sebelum pajak penghasilan         5.644.327         4.197.665                        Profit before income tax




                                                         78
Page 794
                                                            The original consolidated financial statements included herein
                                                                                               are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                             PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                        NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                      THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                              As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                            for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                             (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                    unless otherwise stated)


16. PERPAJAKAN (lanjutan)                                   16. TAXATION (continued)

   c.   Beban pajak penghasilan (lanjutan)                     c.     Income tax expenses (continued)

        Taksiran laba kena pajak Perusahaan, dan                      The Company’s estimated taxable income, and
        pajak penghasilan untuk tahun yang berakhir                   income taxes for the year ended ended
        pada 31 Desember 2023 dan 2022 adalah                         December 31, 2023 and 2022 are as follows:
        sebagai berikut: (lanjutan)                                   (continued)

                                             2023             2022
        Beda waktu                                                                              Temporary differences
        Pembentukan cadangan kerugian                                                            Provision for allowance
           penurunan nilai atas piutang                                                     for impairment losses of
           lain-lain                           499.878           101.332                           other receivables
        Perbedaan temporer yang                                                            Temporary difference arising
           timbul dari aset tetap dan                                                          from fixed assets and
           aset hak guna                        (19.163)            37.115                         right of use asset
        Beban akrual                            (43.110)            38.675                             Accruals expense
        Beban manfaat karyawan                 (234.023)            (6.996)                  Employee benefit expense
        Pembentukan cadangan kerugian                                                                        Provision for
           penurunan nilai atas                                                             allowance in impairment
           pinjaman yang diberikan             (584.423)         282.193                              losses of loans
                                               (380.841)         452.319
        Beda tetap                                                                             Permanent differences
        Pendapatan sewa - final                 (8.974)           (6.741)                          Rent income - final
        Biaya penghapusan piutang                    -           148.641                             Write-off expense
        Biaya administrasi pajak               (34.421)              198                    Tax administration expense
        Lain-lain                              179.435           117.478                                         Others
                                               136.040           259.576
        Laba kena pajak                       5.399.526        4.909.560                                Taxable income
        Perusahaan                                                                                       The Company
        Beban pajak kini                      1.187.896        1.080.103                            Current tax expense
        Pajak penghasilan:                                                                                   Income tax:
           Pasal 23                                (448)             (594)                                 Article 23
           Pasal 25                            (896.118)         (911.093)                                 Article 25
        Utang pajak penghasilan badan          291.330           168.416                  Corporate income tax payable

        Entitas anak                                                                                        Subsidiaries
        Beban pajak kini                        59.002              50.997                          Current tax expense
        Pembayaran angsuran pajak                                                                Installment payment for
           penghasilan tahun berjalan           (41.448)            (45.138)                 income tax current year
        Utang pajak penghasilan badan           17.554               5.859                          Income tax payable


        Penghasilan kena pajak hasil rekonsiliasi                     Taxable income results from reconciliation are
        merupakan dasar dalam pengisian Surat                         the basis in preparing in the Company’s Annual
        Pemberitahuan Tahunan (SPT) PPh Badan                         Tax Return (SPT) of Corporate Income Tax.
        Perseroan.

        Perhitungan pajak penghasilan badan untuk                     The calculations of corporate income tax for the
        tahun yang berakhir tanggal 31 Desember 2022                  year ended December 31, 2022 conform to the
        adalah sesuai SPT Tahunan Perusahaan.                         Company’s Annual Tax Return.




                                                       79
Page 795
                                                                              The original consolidated financial statements included herein
                                                                                                                 are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                                PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                           NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                         THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                                 As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                               for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                                (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                                       unless otherwise stated)


16. PERPAJAKAN (lanjutan)                                                   16. TAXATION (continued)

   d.   Pajak tangguhan                                                           d.    Deferred tax

        Aset (liabilitas) pajak tangguhan                                               Deferred tax asset (liabilities)

                                                        31 Desember/December 31, 2023

                                                                             Dikreditkan/
                                                           Dikreditkan/     (dibebankan)
                                                          (dibebankan)     ke penghasilan
                                                           ke laporan       komprehensif
                                                            laba rugi/      lain/Credited/
                                                            Credited/         (charged)
                                                            (charged)          to other
                                        1 Januari/            to the       comprehensive      31 Desember/
                                       January 2023       profit or loss       income        December 2023

        Perusahaan                                                                                                               The Company
        Cadangan kerugian penurunan                                                                           Allowances for impairment losses
           nilai - piutang lain-lain         27.222             109.973                  -         137.195                - other receivables
        Cadangan kerugian
           penurunan nilai -                                                                                        Allowances for impairment
           pinjaman yang diberikan                                                                                           losses - loans
           dan aset lain-lain               875.941            (128.573)                -          747.368                and other assets
        Liabilitas imbalan kerja            382.288             (51.485)           46.656          377.459          Employee benefit liabilities
        Aset tetap                          (24.254)             (4.165)                -          (28.419)                      Fixed assets
        Aset hak guna                         2.525                 (51)                -            2.474                Right-of-use assets
        Akrual                              346.659              (9.484)                -          337.175                           Accruals

        Subtotal                           1.610.381            (83.785)           46.656        1.573.252                            Sub total

        Entitas anak                                                                                                           Subsidiaries
        Liabilitas imbalan kerja                 757                530                159           1.446          Employee benefit liabilities
        Akrual bonus                           3.229              2.178                  -           5.407                    Accrued bonus
        Aset tetap                            (5.690)             3.570                  -          (2.120)                     Fixed assets
        Cadangan kerugian
           penurunan nilai                       75                  66                  -             141      Allowance for Impairment Loss

        Total                              1.608.752            (77.441)           46.815        1.578.126                                Total


                                                        31 Desember/December 31, 2022

                                                                             Dikreditkan/
                                                           Dikreditkan/     (dibebankan)
                                                          (dibebankan)     ke penghasilan
                                                           ke laporan       komprehensif
                                                            laba rugi/      lain/Credited/
                                                            Credited/         (charged)
                                                            (charged)          to other
                                        1 Januari/            to the       comprehensive      31 Desember/
                                       January 2022       profit or loss       income        December 2022

        Perusahaan                                                                                                              The Company
        Cadangan kerugian penurunan                                                                           Allowances for impairment losses
           nilai - piutang lain-lain          4.929              22.293                  -          27.222                - other receivables
        Cadangan kerugian
           penurunan nilai -                                                                                        Allowances for impairment
           pinjaman yang diberikan                                                                                           losses - loans
           dan aset lain-lain               813.861              62.080                  -         875.941                and other assets
        Liabilitas imbalan kerja            424.586              (1.539)          (40.759)         382.288          Employee benefit liabilities
        Aset tetap                          (16.971)              6.921           (14.204)         (24.254)                      Fixed assets
        Aset hak guna                         1.280               1.245                  -           2.525                Right-of-use assets
        Akrual                              338.150               8.509                  -         346.659                           Accruals

        Subtotal                           1.565.835             99.509           (54.963)       1.610.381                            Sub total

        Entitas anak                                                                                                           Subsidiaries
        Liabilitas imbalan kerja                  -                 402                  -             402          Employee benefit liabilities
        Akrual bonus                          2.860                (467)                 -           2.393                    Accrued bonus

        Total                              1.568.695             99.444           (54.963)       1.613.176                                Total




                                                                    80
Page 796
                                                                           The original consolidated financial statements included herein
                                                                                                              are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                              PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                         NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                       THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                               As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                             for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                              (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                                     unless otherwise stated)


16. PERPAJAKAN (lanjutan)                                                16. TAXATION (continued)

   d.   Pajak tangguhan (lanjutan)                                               d.   Deferred tax (continued)

        Aset (liabilitas) pajak tangguhan (lanjutan)                                  Deferred tax asset (liabilities) (continued)

                                                    31 Desember/December 31, 2022

                                                                          Dikreditkan/
                                                       Dikreditkan/      (dibebankan)
                                                      (dibebankan)      ke penghasilan
                                                       ke laporan        komprehensif
                                                        laba rugi/       lain/Credited/
                                                        Credited/          (charged)
                                                        (charged)           to other
                                    1 Januari/            to the        comprehensive         31 Desember/
                                   January 2022       profit or loss        income           December 2022

        Entitas anak                                                                                                          Subsidiary
        Aset tetap                        (7.170)             1.480                     -           (5.690)                  Fixed assets
        Akrual bonus                       1.052               (216)                    -              836                 Accrual bonus
        Cadangan kerugian                                                                                                   Allowance for
           penurunan nilai                   39                  36                     -              75            impairment losses
        Liabilitas imbalan kerja            311                  97                   (53)            355       Employee benefit liabilities

        Total                             (5.768)             1.397                   (53)          (4.424)                           Total



        Manajemen berkeyakinan bahwa saldo aset                                       Managements believe that the deferred tax
        pajak tangguhan dapat terpulihkan di masa                                     assets balance can be recovered in the future.
        yang akan datang.

   e.   Pemeriksaan pajak                                                        e.   Tax assessments

        Pemeriksaan tahun pajak 2015                                                  Assessment for fiscal year 2015

        Pada tahun 2017, Perusahaan telah melakukan                                   In 2017, the Company has been performed self-
        self-assessment atas pembetulan Surat                                         assessment for the revised Tax Assessment
        Pemberitahuan (“SPT”) PPh Badan Tahun                                         (“SPT”) on Corporate Income Tax Fiscal Year
        2015. Sebagai tindak lanjut atas self-                                        2015. On March 21, 2018, based on Tax
        assessment tersebut, pada tanggal 21 Maret                                    Collection Letter (“STP”) and Tax Assessment
        2018 dilakukan penyetoran kekurangan PPh                                      Letter of Tax Underpayment (“SKPKB”), the
        Badan Tahun 2015 berdasarkan Surat Tagihan                                    Company has paid the tax underpayment fiscal
        Pajak (“STP”) dan Surat Ketetapan Pajak                                       year 2015 with the detail as follows:
        Kurang Bayar (“SKPKB”) dengan rincian
        sebagai berikut:

                                                                 2021

        Pajak Pertambahan Nilai                                             26                                         Value Added Tax
        Pajak Penghasilan:                                                                                                 Income Tax:
          Pasal 23                                                      3.048                                           Tax article 23
          Pasal 29                                                      9.982                                           Tax article 29

        Perusahaan telah menyetujui dan melakukan                                     The Company agreed and has paid based on
        pembayaran atas STP dan SKPKB di tahun                                        STP and SKPKB in 2018 amounting to
        2018 sejumlah Rp13.056. Pada tanggal                                          Rp13,056. On December 31, 2023 and 2022,
        31 Desember 2023 dan 2022, sampai dengan                                      up to the issuance of the consolidated financial
        tanggal penyelesaian laporan keuangan                                         statement there is payable amounting to
        konsolidasian, masih terdapat kewajiban                                       Rp4,175 that has not been billed by the Tax
        sebesar Rp4.175 yang belum ditagihkan oleh                                    Office. Until the issuance of the consolidated
        Kantor Pajak. Sampai dengan tanggal                                           financial statement, since the tax billed has
        penyelesaian laporan keuangan konsolidasian,                                  already passed the 5 year and already expired
        tagihan pajak sudah kadaluarsa, karena                                        in 2023.
        melewati batas waktu penagihan yaitu 5 tahun.


                                                                81
Page 797
                                                                   The original consolidated financial statements included herein
                                                                                                      are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                      PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                 NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                               THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                       As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                     for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                      (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                             unless otherwise stated)


16. PERPAJAKAN (lanjutan)                                        16. TAXATION (continued)

   e.      Pemeriksaan pajak (lanjutan)                                  e.    Tax assessments (continued)

           Pemeriksaan tahun pajak 2018                                        Assessment for fiscal year 2018

           Perusahaan     telah    menerima    Surat                           The Company has received the Assesment
           Pemeriksaan Lapangan Tahun Pajak 2018 atas                          Letter fiscal year 2018 particularly Value Added
           Pajak Pertambahan Nilai (PPN) dan Pajak                             Tax and Withholding Tax for all Pegadaian
           Penghasilan (PPh) untuk seluruh NPWP                                Taxpayer Identification Number (NPWP) in
           Pegadaian pada 5 Oktober 2022.                                      Indonesia on October 5th, 2022.

           Pada 22 Februari 2023, Perusahaan telah                             On February 22, 2023, the Company has
           menerima      Surat  Pemberitahuan     Hasil                        received Tax Assesment Result Letter (SPHP).
           Pemeriksaan (SPHP). KPP Wajib Pajak Besar                           Furthermore, KPP Wajib Pajak Besar Empat
           Empat telah menerbitkan Surat Ketetapan                             has issued Tax Underpayment Letter (SKPKB),
           Pajak Kurang Bayar (SKPKB), Surat Ketetapan                         Nill Tax Assesment Letter (SKPN), and Tax
           Pajak Nihil (SKPN), dan Surat Tagihan Pajak                         Collection Letter amounting Rp18,986 with
           (STP) dengan total Rp18.986 dengan rincian                          following details :
           sebagai berikut :
                                                          2023

           Pajak Pertambahan Nilai                               2.190                                        Value Added Tax
           Pajak penghasilan:                                                                                       Income tax:
              Pasal 21                                          1.104                                           Tax article 21
              Pasal 22                                          1.718                                           Tax article 22
              Pasal 23                                          1.527                                           Tax article 23
              Pasal 29                                         10.811                                           Tax article 29
              Pasal 4 (2)                                       1.636                                         Tax article 4 (2)

           Perusahaan telah menyetujui dan menyetorkan                         The Company has agreed and paid SKPKB and
           SKPKB maupun STP atas pemeriksaan pajak                             STP due to tax assesment result for fiscal year
           tahun pajak 2018 sebesar Rp18.986 pada                              2018 amounting Rp18,986 on April 10, 2023.
           tanggal 10 April 2023.

17. AKRUAL                                                       17. ACCRUALS

                                            31 Desember/         31 Desember/
                                          December 31, 2023    December 31, 2022
   Jasa produksi                                 1.015.714                882.934                                          Bonus
   Umum                                            612.412                887.166                                        General
   Pegawai                                         521.487                532.917                                      Employee
   Administrasi                                    405.610                571.590                                 Administration
   Tantiem                                         200.331                200.331                                        Tantiem
   Bunga pinjaman bank dan                                                                           Interest on bank loans and
      surat berharga yang diterbitkan               92.696                125.429                           securities issued
   Total                                         2.848.250               3.200.367                                        Total


18. LIABILITAS LAIN-LAIN                                         18. OTHER LIABILITIES

                                            31 Desember/         31 Desember/
                                          December 31, 2023    December 31, 2022
   Liabilitas kontinjensi                          316.665                492.555                         Contingent liabilities
   Pinjaman anak perusahaan                        220.199                250.163                       Subsidiary borrowings
   Utang kepada pegawai                            123.210                 82.589                       Payable to employees
   Iuran taspen, THT, dan BPJS                      39.115                 36.523           Taspen, THT and BPJS contribution
   Dana kebajikan umat dan
       kepedulian sosial                            35.703                    56.193                Charity and social care fund
   Utang lainnya                                    10.825                       726                                     Others
   Total                                           745.717                918.749                                         Total


                                                          82
Page 798
                                                                 The original consolidated financial statements included herein
                                                                                                    are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                   PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                              NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                            THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                    As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                  for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                   (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                          unless otherwise stated)


18. LIABILITAS LAIN-LAIN (lanjutan)                             18. OTHER LIABILITIES (continued)

   Liabilitas kontijensi merupakan cadangan yang                     Contingent liabililites represent provision that has
   dibentuk untuk menutup kerugian yang timbul dari                  been provided to cover the potential losses arising
   kasus hukum atau sengketa.                                        from legal lawsuits or disputes.

   Pinjaman anak perusahaan merupakan pinjaman                       Subsidiary borrowings represent loans from third
   modal kerja dari pihak ketiga atas transaksi                      parties for working capital for purchase of fixed
   pembiayaaan untuk pembelian aset tetap.                           assets.

   Perubahan liabilitas kontijensi yang diberikan pada               The movement of contingent liabilities as at
   31 Desember 2023 dan 2022 adalah sebagai                          December 31, 2023 and 2022 is as follows:
   berikut:

                                                2023                2022

   Saldo awal                                     492.555              530.770                            Beginning balance
   Pembentukan (pembalikan)
       cadangan kerugian penurunan                                                                 Provision for (reversal of)
       nilai (Catatan 33)                        (175.890)             (38.215)              impairment losses (Note 33)

   Saldo akhir                                    316.665              492.555                              Ending balance


19. PINJAMAN BANK                                               19. BANK LOANS

                                           31 Desember/         31 Desember/
                                         December 31, 2023    December 31, 2022

   Perusahaan                                                                                               The Company
   Pihak berelasi                                                                                          Related parties
   Konvensional                                                                                               Conventional
      PT Bank Mandiri (Persero) Tbk            10.749.533            6.659.762            PT Bank Mandiri (Persero) Tbk
      PT Bank Rakyat Indonesia                                                                PT Bank Rakyat Indonesia
          (Persero) Tbk                         5.244.410            5.492.841                        (Persero) Tbk
      PT Bank Negara Indonesia                                                               PT Bank Negara Indonesia
          (Persero) Tbk                         3.679.481            2.194.202                        (Persero) Tbk

   Syariah                                                                                                          Sharia
      PT Bank Syariah Indonesia Tbk               914.403              837.807           PT Bank Syariah Indonesia Tbk

   Subtotal                                    20.587.827           15.184.612                                       Subtotal

   Pihak ketiga                                                                                              Third parties
   Konvensional                                                                                              Conventional
      PT Bank Central Asia Tbk                 10.084.961            7.087.101                 PT Bank Central Asia Tbk
      PT Bank BTPN Tbk                          1.500.000                    -                      PT Bank BTPN Tbk
      PT Bank CIMB Niaga Tbk                      450.000              550.000                 PT Bank CIMB Niaga Tbk
      PT Bank DKI                                 200.000              200.000                            PT Bank DKI
      PT Bank Permata Tbk                               -              650.000                    PT Bank Permata Tbk

   Syariah                                                                                                          Sharia
      PT Bank Maybank Indonesia Tbk                                                    PT Bank Maybank Indonesia Tbk
           - Unit Usaha Syariah                   800.000                    -               - Sharia Business Unit
      PT Bank DKI - Unit Usaha Syariah            750.000              750.000       PT Bank DKI - Sharia Business Unit
      PT Bank Permata Tbk                                                                        PT Bank Permata Tbk
           - Unit Usaha Syariah                   350.000              496.858               - Sharia Business Unit
      PT Bank CIMB Niaga Tbk                                                                  PT Bank CIMB Niaga Tbk
           - Unit Usaha Syariah                   300.000              200.000               - Sharia Business Unit
      PT Bank Muamalat Indonesia Tbk                    -              150.000        PT Bank Muamalat Indonesia Tbk

   Subtotal                                    14.434.961           10.083.959                                       Subtotal

   Total pinjaman perusahaan                   35.022.788           25.268.571                       Total Company’s loan




                                                         83
Page 799
                                                                             The original consolidated financial statements included herein
                                                                                                                are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                                   PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                              NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                            THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                                    As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                                  for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                                   (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                                          unless otherwise stated)


19. PINJAMAN BANK (lanjutan)                                                19. BANK LOANS (continued)

                                                     31 Desember/          31 Desember/
                                                   December 31, 2023     December 31, 2022

   Pihak anak                                                                                                                   Subsidiaries
   Pihak berelasi                                                                                                              Related party
   Konvensional                                                                                                                 Conventional
      PT Bank Mandiri (Persero) Tbk                                  -                  2.000               PT Bank Mandiri (Persero) Tbk

   Pihak ketiga                                                                                                                   Third party
   Konvensional                                                                                                                 Conventional
      PT Bank Central Asia Tbk                                  2.000                       -                     PT Bank Central Asia Tbk

   Total pinjaman anak                                          2.000                   2.000                          Total subsidiaries loan

   Total                                                 35.024.788             25.270.571                                                    Total


   Fasilitas utang bank yang dimiliki Grup adalah                                The Group’s bank loans facilities is as follows:
   sebagai berikut:
                                                            Tingkat bunga rata-rata/
                                                             Average interest rate                 Periode
                                   Batas kredit/                                                  pinjaman/
   Bank                             Credit limit            2023               2022               Loan term           Jaminan/Collateral

   Perusahaan/The Company

   PT Bank Mandiri (Persero) Tbk        1.500.000      Ditentukan saat    Ditentukan saat         14 Mei/May      PYD dengan nilai jaminan
                                                          penarikan/         penarikan/             2023 -        sebesar 100% dari limit
                                                       Determined on      Determined on           13 Mei/May      kredit/Loans with collateral
                                                         Withdrawal          withdrawal              2024         value of 100% of credit limit

                                      12.500.000       Ditentukan saat    Ditentukan saat         14 Mei/May      PYD dengan nilai jaminan
                                                          penarikan/         penarikan/             2023 -        sebesar 100% dari limit
                                                       Determined on      Determined on           13 Mei/May      kredit/Loans with collateral
                                                         Withdrawal          withdrawal              2024         value of 100% of credit limit

   PT Bank Negara Indonesia             1.000.000      Ditentukan saat    Ditentukan saat         15 Januari/     PYD dengan nilai jaminan
       (Persero) Tbk                                      penarikan/         penarikan/         January 2023 -    sebesar 100% dari limit
                                                       Determined on      Determined on           14 Januari/     kredit/Loans with collateral
                                                         Withdrawal          withdrawal          January 2024     value of 100% of credit limit

   PT Bank Negara Indonesia             4.100.000      Ditentukan saat    Ditentukan saat         15 Januari/     PYD dengan nilai jaminan
       (Persero) Tbk                                      penarikan/         penarikan/         January 2023 -    sebesar 100% dari limit
                                                       Determined on      Determined on           14 Januari/     kredit/Loans with collateral
                                                          withdrawal         withdrawal          January 2024     value of 100% of credit limit

   PT Bank Rakyat Indonesia             1.500.000      Ditentukan saat    Ditentukan saat        28 Februari/     PYD dengan nilai jaminan
       (Persero) Tbk                                      penarikan/         penarikan/         February 2023 -   sebesar 100% dari limit
                                                       Determined on      Determined on          28 Februari/     kredit/Loans with collateral
                                                         Withdrawal          withdrawal         February 2024     value of 100% of credit limit

                                        4.500.000      Ditentukan saat    Ditentukan saat        28 Februari/     PYD dengan nilai jaminan
                                                          penarikan/         penarikan/         February 2023 -   sebesar 100% dari limit
                                                       Determined on      Determined on          28 Februari/     kredit/Loans with collateral
                                                          withdrawal         withdrawal         February 2024     value of 100% of credit limit

   PT Bank Central Asia Tbk             1.000.000      Ditentukan saat    Ditentukan saat         26 Januari/     PYD dengan tanpa jaminan/
                                                          penarikan/         penarikan/          January 2023     Loans with non collateral
                                                       Determined on      Determined on          - 26 Januari/
                                                         Withdrawal          withdrawal          January 2024

                                         300.000       Ditentukan saat    Ditentukan saat         26 Januari/     PYD dengan tanpa jaminan/
                                                          penarikan/         penarikan/          January 2023     Loans with non collateral
                                                       Determined on      Determined on          - 26 Januari/
                                                         Withdrawal          withdrawal          January 2024

                                      17.000.000       Ditentukan saat    Ditentukan saat         26 Januari/     PYD dengan tanpa jaminan/
                                                          penarikan/         penarikan/          January 2023     Loans with non collateral
                                                       Determined on      Determined on          - 26 Januari/
                                                         Withdrawal          withdrawal          January 2024




                                                                    84
Page 800
                                                                          The original consolidated financial statements included herein
                                                                                                             are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                                PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                           NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                         THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                                 As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                               for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                                (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                                       unless otherwise stated)


19. PINJAMAN BANK (lanjutan)                                             19. BANK LOANS (continued)

   Fasilitas utang bank yang dimiliki Grup adalah                             The Group’s bank loans facilities is as follows:
   sebagai berikut: (lanjutan)                                                (continued)
                                                         Tingkat bunga rata-rata/
                                                          Average interest rate              Periode
                                   Batas kredit/                                            pinjaman/
   Bank                             Credit limit         2023               2022            Loan term           Jaminan/Collateral

   Perusahaan/The Company
       (lanjutan)/(continued)

   PT Bank Permata Tbk                  1.150.000   Ditentukan saat    Ditentukan saat     25 Oktober/      PYD dengan tanpa jaminan/
                                                       penarikan/         penarikan/      October 2023 -    Loans with non collateral
                                                    Determined on      Determined on       25 Oktober/
                                                      Withdrawal          withdrawal      October 2024

   PT Bank DKI                           200.000    Ditentukan saat    Ditentukan saat     19 Mei/May       PYD dengan nilai jaminan
                                                       penarikan/         penarikan/        2023 - 19       sebesar 60% dari limit
                                                    Determined on      Determined on      Mei/May 2024      kredit/Loans with collateral
                                                      Withdrawal          withdrawal                        value of 60% of credit limit

   PT Bank Danamon Indonesia            1.000.000   Ditentukan saat    Ditentukan saat   20 Maret/March     PYD dengan nilai jaminan
       Tbk                                             penarikan/         penarikan/     2023 - 20 Maret/   sebesar 100% dari limit
                                                    Determined on      Determined on       March 2024       kredit/Loans with collateral
                                                      Withdrawal          withdrawal                        value of 100% of credit limit

   PT Bank Syariah Indonesia Tbk         300.000    Ditentukan saat    Ditentukan saat     10 Februari/     PYD dengan nilai jaminan
                                                       penarikan/         penarikan/      February 2023 -   sebesar 100% dari limit
                                                    Determined on      Determined on       10 Februari/     kredit/Loans with collateral
                                                      Withdrawal          withdrawal      February 2024     value of 100% of credit limit

                                         700.000    Ditentukan saat    Ditentukan saat     10 Februari/     PYD dengan nilai jaminan
                                                       penarikan/         penarikan/      February 2023 -   sebesar 100% dari limit
                                                    Determined on      Determined on       10 Februari/     kredit/Loans with collateral
                                                      Withdrawal          withdrawal      February 2024     value of 100% of credit limit

   PT Bank DKI - Unit Usaha              750.000    Ditentukan saat    Ditentukan saat     19 Mei/May       PYD dengan nilai jaminan
       Syariah                                         penarikan/         penarikan/      2023 - 19 Mei/    sebesar 60% dari limit
                                                    Determined on      Determined on        May 2024        kredit/Loans with collateral
                                                      Withdrawal          withdrawal                        value of 60% of credit limit

   PT Bank Permata Tbk                   600.000    Ditentukan saat    Ditentukan saat     25 Oktober/      PYD dengan tanpa jaminan/
       - Unit Usaha Syariah                            penarikan/         penarikan/      October 2023 -    Loans with non collateral
                                                    Determined on      Determined on       25 Oktober/
                                                      Withdrawal          withdrawal      October 2024

   PT Bank CIMB Niaga Tbk                750.000    Ditentukan saat    Ditentukan saat     16 Mei/May       PYD dengan nilai jaminan
       - Unit Usaha Syariah                            penarikan/         penarikan/        2023 - 16       sebesar 100% dari limit
                                                    Determined on      Determined on      Mei/May 2024      kredit/Loans with collateral
                                                      Withdrawal          withdrawal                        value of 100% of credit limit

   PT Bank Danamon Indonesia             500.000    Ditentukan saat    Ditentukan saat   20 Maret/March     PYD dengan nilai jaminan
       Tbk - Unit Usaha Syariah                        penarikan/         penarikan/     2023 - 20 Maret/   sebesar 100% dari limit
                                                    Determined on      Determined on       March 2024       kredit/Loans with collateral
                                                      Withdrawal          withdrawal                        value of 100% of credit limit

   PT Bank BTPN Tbk                     1.500.000   Ditentukan saat    Ditentukan saat    22 September/     Tanpa nilai jaminan/
                                                       penarikan/         penarikan/     September 2023     loans without collateral
                                                    Determined on      Determined on        - 30 Agustus
                                                      Withdrawal          withdrawal       /August 2024

   PT Bank Maybank Indonesia             800.000    Ditentukan saat    Ditentukan saat     20 Agustus/      PYD dengan nilai jaminan
       Tbk - Unit Usaha Syariah                        penarikan/         penarikan/      August 2023 -     sebesar 60% dari limit
                                                    Determined on      Determined on       20 Agustus/      kredit/Loans with collateral
                                                      Withdrawal          withdrawal      August 2024       value of 60% of credit limit

   PT Bank Muamalat Indonesia            200.000    Ditentukan saat    Ditentukan saat      2 Juni/June     PYD dengan nilai jaminan
       Tbk - Unit Usaha Syariah                        penarikan/         penarikan/       2023 - 2 Juni/   sebesar 100% dari limit
                                                    Determined on      Determined on        June 2024       kredit/Loans with collateral
                                                      Withdrawal          withdrawal                        value of 100% of credit limit




                                                                 85
Page 801
                                                                          The original consolidated financial statements included herein
                                                                                                             are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                                PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                           NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                         THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                                 As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                               for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                                (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                                       unless otherwise stated)


19. PINJAMAN BANK (lanjutan)                                             19. BANK LOANS (continued)

   Berikut adalah fasilitas utang bank yang dimiliki                          The Group’s bank loans facilities is as follows:
   Grup adalah sebagai berikut: (lanjutan)                                    (continued)
                                                         Tingkat bunga rata-rata/
                                                          Average interest rate              Periode
                                   Batas kredit/                                            pinjaman/
   Bank                             Credit limit         2023               2022            Loan term          Jaminan/Collateral

   Entitas anak/Subsidiaries

   PT Bank Central Asia Tbk                50.000   Ditentukan saat    Ditentukan saat     6 September/    Modal untuk pembelian
                                                       penarikan/         penarikan/     September 2023    logam mulia PT Pegadaian
                                                    Determined on      Determined on      - 6 September/   Galeri Dua Empat/
                                                      Withdrawal          withdrawal     September 2024    Capital for the purchase
                                                                                                           of preicous metals and jewelry
                                                                                                           PT Pegadaian Galeri Dua Empat
                                           15.000   Ditentukan saat    Ditentukan saat     6 September/    Modal untuk pembelian
                                                       penarikan/         penarikan/     September 2023    logam mulia PT Pegadaian
                                                    Determined on      Determined on      - 6 September/   Galeri Dua Empat/
                                                      Withdrawal          withdrawal     September 2024    Capital for the purchase
                                                                                                           of preicous metals and jewelry
                                                                                                           PT Pegadaian Galeri Dua Empat

   PT Bank Mandiri (Persero) Tbk           75.000   Ditentukan saat    Ditentukan saat     10 Mei/May      Modal untuk pembelian
                                                       penarikan/         penarikan/        2023 - 10      logam mulia PT Pegadaian
                                                    Determined on      Determined on      Mei/May 2024     Galeri Dua Empat/
                                                      Withdrawal          withdrawal                       Capital for the purchase
                                                                                                           of preicous metals and jewelry
                                                                                                           PT Pegadaian Galeri Dua Empat

                                         100.000    Ditentukan saat    Ditentukan saat     14 Mei/May      Modal untuk pembelian
                                                       penarikan/         penarikan/        2023 - 13      logam mulia PT Pegadaian
                                                    Determined on      Determined on      Mei/May 2024     Galeri Dua Empat/
                                                      Withdrawal          withdrawal                       Capital for the purchase
                                                                                                           of preicous metals and jewelry
                                                                                                           PT Pegadaian Galeri Dua Empat

   PT Bank DKI - Unit Usaha                50.000   Ditentukan saat    Ditentukan saat     26 Juni/June    Modal untuk pembelian
       Syariah                                         penarikan/         penarikan/        2023 - 25      logam mulia PT Pegadaian
                                                    Determined on      Determined on      Juni/June 2024   Galeri Dua Empat/
                                                      Withdrawal          withdrawal                       Capital for the purchase
                                                                                                           of preicous metals and jewelry
                                                                                                           PT Pegadaian Galeri Dua Empat

   Semua pinjaman bank jatuh tempo dalam kurun                                All bank loans mature within one year. In the
   waktu satu tahun. Dalam perjanjian untuk fasilitas-                        agreements for these loan facilities, the Group is
   fasilitas pinjaman tersebut, Grup diwajibkan                               required to comply with several affirmative, financial
   memenuhi      beberapa    persyaratan    afirmatif,                        and negative conditions. These requirements
   persyaratan keuangan, serta persyaratan negatif.                           include maintaining the NPL (Non Performing Loan)
   Persyaratan     tersebut   diantaranya     adalah                          ratio, current ratio, debt to capital ratio, ensuring that
   memelihara rasio NPL (Non Performing Loan), rasio                          loans are used according to their needs, declaring
   lancar, rasio utang terhadap modal, memastikan                             bankruptcy, and changing business objectives
   pinjaman digunakan sesuai dengan peruntukannya,                            without the knowledge of the bank.
   menyatakan pailit, dan merubah tujuan usaha tanpa
   sepengetahuan bank.

   Selama tahun yang berakhir pada 31 Desember                                During the years ended December 31, 2023 and
   2023 dan 2022, Grup telah memenuhi ketentuan                               2022, the Group has fulfilled all covenants and
   tentang pembatasan-pembatasan dan kewajiban-                               obligations according to the loan agreement.
   kewajiban sebagaimana disepakati dalam perjanjian
   pinjaman.




                                                                 86
Page 802
                                                               The original consolidated financial statements included herein
                                                                                                  are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                 PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                            NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                          THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                  As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                 (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                        unless otherwise stated)


19. PINJAMAN BANK (lanjutan)                                  19. BANK LOANS (continued)

   Berikut merupakan rincian fasilitas pinjaman bank               The following are listing bank loan facility has not yet
   yang belum digunakan penuh, antara lain:                        been used, consist of:

                                         31 Desember/         31 Desember/
                                       December 31, 2023    December 31, 2022

   Perusahaan                                                                                                The Company
   PT Bank Central Asia Tbk                   8.215.039            2.312.899                     PT Bank Central Asia Tbk
   PT Bank Mandiri (Persero) Tbk              3.250.467            5.340.237                PT Bank Mandiri (Persero) Tbk
   PT Bank Negara Indonesia                                                                    PT Bank Negara Indonesia
      (Persero) Tbk                           1.420.519            3.905.798                              (Persero) Tbk
   PT Bank Permata Tbk                        1.150.000              150.000                         PT Bank Permata Tbk
   PT Bank Danamon Indonesia Tbk              1.000.000            1.000.000             PT Bank Danamon Indonesia Tbk
   PT Bank Rakyat Indonesia                                                                     PT Bank Rakyat Indonesia
      (Persero) Tbk                             755.590              507.159                              (Persero) Tbk
   PT Bank Danamon Indonesia Tbk                                                         PT Bank Danamon Indonesia Tbk
       - Unit Usaha Syariah                     500.000            1.000.000                     - Sharia Business Unit
   PT Bank Permata Tbk                                                                               PT Bank Permata Tbk
      - Unit Usaha Syariah                      250.000              103.142                     - Sharia Business Unit
   PT Bank Muamalat Indonesia Tbk               200.000               50.000             PT Bank Muamalat Indonesia Tbk
   PT Bank Syariah Indonesia Tbk                 85.597              262.193               PT Bank Syariah Indonesia Tbk
   PT Bank Maybank Indonesia Tbk                                                          PT Bank Maybank Indonesia Tbk
      - Unit Usaha Syariah                             -             800.000                     - Sharia Business Unit
   PT Bank BTPN Tbk                                    -             500.000                           PT Bank BTPN Tbk
   PT Bank Pembangunan Daerah                                                              PT Bank Pembangunan Daerah
      Jawa Barat dan Banten Tbk                        -             300.000               Jawa Barat dan Banten Tbk

   Subtotal                                  16.827.212           16.231.428                                      Subtotal

   Entitas Anak                                                                                              Subsidiaries
   PT Bank Mandiri (Persero) Tbk                175.000              173.000               PT Bank Mandiri (Persero) Tbk
   PT Bank Central Asia Tbk                      63.000                    -                    PT Bank Central Asia Tbk
   PT Bank DKI - Unit Usaha Syariah              50.000                    -           PT Bank DKI - Sharia Business Unit

   Subtotal                                     288.000              173.000                                      Subtotal

   Total                                     17.115.212           16.404.428                                          Total


   Sebagai komitmen dalam menerapkan ESG                           As a commitment in implementing ESG Financing,
   Financing, Perusahaan pada tanggal 21 Desember                  the Company signed a social loan agreement with
   2023 menandatangani kerjasama social loan                       PT Bank Tabungan Pensiunan Nasional Tbk
   dengan PT Bank Tabungan Pensiunan Nasional                      (“PT Bank BTPN Tbk”) on December 21, 2023 with
   Tbk (“PT Bank BTPN Tbk”) dengan plafon senilai                  a plafond of Rp500,000.
   Rp500.000.

   Selama tahun 2023 penyaluran kredit berbasis                    Throughout the year 2023, the disbursement of
   social yang sesuai dengan framework Social                      social-based loans, in accordance with the Social
   Financing yang dirancang untuk memperluas akses                 Financing framework designed to expand access to
   pemberian pinjaman pendidikan, pengembangan                     Education, Development of SMEs, and Individual
   UMKM dan pinjaman individu melalui Gadai Peduli                 through Gadai Peduli, amounted to Rp271.817, with
   adalah sebesar Rp271.817 dengan sisa pinjaman                   the remaining loan as of December 31, 2023, being
   pada 31 Desember 2023 sebesar Rp75.165.                         Rp75,165.

20. SURAT BERHARGA YANG DITERBITKAN                           20. SECURITIES ISSUED

                                         31 Desember/         31 Desember/
                                       December 31, 2023    December 31, 2022

   Obligasi                                   6.546.664            9.648.010                                Bond Payables
   Sukuk                                      1.651.340            2.643.300                                       Sukuk

   Total                                      8.198.004           12.291.310                                          Total



                                                       87
Page 803
                                                                                                The original consolidated financial statements included herein
                                                                                                                                   are in Indonesian language.

   PT PEGADAIAN DAN ENTITAS ANAKNYA                                                                      PT PEGADAIAN AND ITS SUBSIDIARIES
         CATATAN ATAS LAPORAN                                                                                 NOTES TO CONSOLIDATED
        KEUANGAN KONSOLIDASIAN                                                                               THE FINANCIAL STATEMENTS
     Tanggal 31 Desember 2023 dan untuk                                                                       As of December 31, 2023 and
  Tahun yang Berakhir pada Tanggal Tersebut                                                                     for the Year Then Ended
       (Disajikan dalam Jutaan Rupiah,                                                                      (Expressed in Millions of Rupiah,
           kecuali dinyatakan lain)                                                                             unless otherwise stated)


20. SURAT BERHARGA                       YANG          DITERBITKAN                         20. SECURITIES ISSUED (continued)
    (lanjutan)

  Obligasi                                                                                         Bond payables
                                                                                                              Tingkat
                                                                                                            bunga tetap
                                                                                    Tanggal                  per tahun/
                                Jangka waktu/          Tanggal mulai/            jatuh tempo/            Fixed interest rate    Peringkat/
         Jenis/Type                  Term                Start date              Maturity date              per annum            Rating            2023            2022

  Obligasi Berkelanjutan
     V Tahap IV Seri A/
     Continuous Bonds                                     24 Agustus/             4 September/
     V Phase IV Series A          1 tahun/years           August 2023            September 2024                5,90%             idAAA**)        2.205.135                  -

  Obligasi Berkelanjutan
     V Tahap III Seri A/
     Continuous Bonds                                       16 Juni/                26 Juni/
     V Phase III Series A         1 tahun/years            June 2023               June 2024                   5,80%             idAAA**)        1.595.000                  -

  Obligasi Berkelanjutan
     IV Tahap IV Seri B/
     Continuous Bonds                                       06 April/               06 April/
     IV Phase IV Series B         3 tahun/years            April 2021              April 2024                  6,20%              idAAA*)        1.107.500        1.107.500

  Obligasi Berkelanjutan
     V Tahap I Seri B/
     Continuous Bonds                                       26 April/               26 April/
     V Phase I Series B           3 tahun/years            April 2022              April 2025                  5,35%              idAAA*)          598.000          598.000

  Obligasi Berkelanjutan
     V Tahap III Seri B/
     Continuous Bonds                                       16 Juni/                16 Juni/
     V Phase III Series B         3 tahun/years            June 2023               June 2026                   6,20%             idAAA**)          400.000                 -

  Obligasi Berkelanjutan
     V Tahap II Seri B/
     Continuous Bonds                                     16 Agustus/             16 Agustus/
     V Phase II Series B          3 tahun/years           August 2022             August 2025                  5,75%              idAAA*)          276.000          276.000

  Obligasi Berkelanjutan
     V Tahap IV Seri B/
     Continuous Bonds                                     24 Agustus/             24 Agustus/
     V Phase IV Series B          3 tahun/years           August 2023             August 2026                  5,90%             idAAA**)          228.025                 -

  Obligasi Berkelanjutan
     IV Tahap II Seri C/
     Continuous Bonds                                        8 Juli/                 8 Juli/
     IV Phase II Series C         5 tahun/years            July 2020               July 2025                   7,95%              idAAA*)          142.000          142.000

  Obligasi Berkelanjutan
     V Tahap I Seri A/
     Continuous Bonds                                       26 April/               06 Mei/
     V Phase I Series A           1 tahun/years            April 2022              May 2023                    3,60%              idAAA*)                  -      2.431.000

  Obligasi Berkelanjutan
     III Tahap II Seri C/
     Continuous Bonds III                                  16 Maret/               16 Maret/
     Phase II Series C            5 tahun/years           March 2018              March 2023                   7,10%              idAAA*)                  -      2.000.000

  Obligasi Berkelanjutan
     V Tahap II Seri A/
     Continuous Bonds                                     16 Agustus/             26 Agustus/
     V Phase II Series A          1 tahun/years           August 2022             August 2023                  3,95%              idAAA*)                  -      1.601.000

  Obligasi Berkelanjutan
     IV Tahap III Seri B/
     Continuous Bonds                                    22 September/            22 September/
     IV Phase III Series B        3 tahun/years         September 2020           September 2023                6,45%              idAAA*)                  -      1.125.000

  Obligasi Berkelanjutan
     IV Tahap II Seri B/
     Continuous Bonds                                        8 Juli/                 8 Juli/
     IV Phase II Series B         3 tahun/years            July 2020               July 2023                   7,60%              idAAA*)                  -        303.000


  *)    Berdasarkan surat PT Pefindo terkait sertifikat pemantauan                                 *)      Based on PT Pefindo's certificate of rating monitoring for Sustainable
        pemeringkatan atas perusahaan Obligasi Berkelanjutan tanggal 2                                     Bond companies dated February 2, 2023 for the period valid from
        Februari 2023 untuk periode yang berlaku dari tanggal 2 Februari 2023                              February 2, 2023 to 1 February 2024 with the following letter details:
        sampai tanggal 1 Februari 2024 dengan rincian surat sebagai berikut:
        No. : RC-071/PEF-DIR/II/2023                                                                        No. : RC-071/PEF-DIR/II/2023
        No. : RC-070/PEF-DIR/II/2023                                                                        No. : RC-070/PEF-DIR/II/2023
        No. : RC-068/PEF-DIR/II/2023                                                                        No. : RC-068/PEF-DIR/II/2023
  **)   Berdasarkan Sertifikat Jumbo Obligasi yang terbit di tahun 2023 dengan                     **)     Based on the Jumbo Bond Certificate issued in 2023 with the following
        rincian surat sebagai berikut:                                                                     letter details:
        No. : 1920/00023.00/2023                                                                            No. : 1920/00023.00/2023
        No. : 1921/00023.00/2023                                                                            No. : 1921/00023.00/2023
        No. : 1272/00023.00/2023                                                                            No. : 1272/00023.00/2023
        No. : 1273/00023.00/2023                                                                            No. : 1273/00023.00/2023



                                                                                  88
Page 804
                                                                                              The original consolidated financial statements included herein
                                                                                                                                 are in Indonesian language.

   PT PEGADAIAN DAN ENTITAS ANAKNYA                                                                     PT PEGADAIAN AND ITS SUBSIDIARIES
         CATATAN ATAS LAPORAN                                                                                NOTES TO CONSOLIDATED
        KEUANGAN KONSOLIDASIAN                                                                              THE FINANCIAL STATEMENTS
     Tanggal 31 Desember 2023 dan untuk                                                                      As of December 31, 2023 and
  Tahun yang Berakhir pada Tanggal Tersebut                                                                    for the Year Then Ended
       (Disajikan dalam Jutaan Rupiah,                                                                     (Expressed in Millions of Rupiah,
           kecuali dinyatakan lain)                                                                            unless otherwise stated)


20. SURAT BERHARGA                       YANG          DITERBITKAN                         20. SECURITIES ISSUED (continued)
    (lanjutan)

  Obligasi (lanjutan)                                                                              Bond payables (continued)
                                                                                                             Tingkat
                                                                                                           bunga tetap
                                                                                    Tanggal                 per tahun/
                                 Jangka waktu/         Tanggal mulai/            jatuh tempo/           Fixed interest rate      Peringkat/
          Jenis/Type                  Term               Start date              Maturity date             per annum              Rating          2023            2022

  Obligasi Berkelanjutan
     IV Tahap I Seri B/
     Continuous Bonds                                       13 Mai/                 13 Mei/
     IV Phase I Series B           3 tahun/years           May 2020                May 2023                   7,70%               idAAA*)                 -         70.000

  Obligasi yang beredar/Outstanding bonds                                                                                                       6.551.660        9.653.500
  Diskonto yang belum diamortisasi/Unamortised discount                                                                                            (4.996)          (5.490)

  Bersih/Net                                                                                                                                    6.546.664        9.648.010



  *)     Berdasarkan surat PT Pefindo terkait sertifikat pemantauan                                *)     Based on PT Pefindo's certificate of rating monitoring for Sustainable
         pemeringkatan atas perusahaan Obligasi Berkelanjutan tanggal 2                                   Bond companies dated February 2, 2023 for the period valid from
         Februari 2023 untuk periode yang berlaku dari tanggal 2 Februari 2023                            February 2, 2023 to 1 February 2024 with the following letter details:
         sampai tanggal 1 Februari 2024 dengan rincian surat sebagai berikut:
         No. : RC-071/PEF-DIR/II/2023                                                                     No. : RC-071/PEF-DIR/II/2023
         No. : RC-070/PEF-DIR/II/2023                                                                     No. : RC-070/PEF-DIR/II/2023
         No. : RC-068/PEF-DIR/II/2023                                                                     No. : RC-068/PEF-DIR/II/2023


  Wali amanat untuk penerbitan obligasi adalah                                                     The trustee for the bonds issued is PT Bank Mega
  PT Bank Mega Tbk. Perusahaan telah memenuhi                                                      Tbk. The Company has complied with all covenants
  semua pembatasan yang diwajibkan serta                                                           and pay the interest and principal amount through
  pembayaran bunga dan nilai pokok obligasi melalui                                                Indonesian Central Securities Depository (“KSEI”)
  Kustodian Sentral Efek Indonesia (“KSEI”).                                                       as scheduled.

  Tabel berikut merupakan informasi mengenai surat                                                 The following table consist of information related to
  berharga yang telah jatuh tempo dan dibayar penuh                                                securities that has been matured in 2023 and fully
  pada tahun 2023:                                                                                 paid:

                                                                                                 Tanggal jatuh                  Tanggal
                                                                   Tanggal mulai/                   tempo/                    pembayaran/
                       Jenis/Type                                    Start date                  Maturity date                Payment date            Pokok/Principal

  Obligasi Berkelanjutan III/Continuous Bond III

       Obligasi Berkelanjutan III Tahap II Seri C/                     16 Maret/                    16 Maret/                    15 Maret/
       Continuous Bonds III Phase II Series C                         March 2018                   March 2023                   March 2023                      2.000.000
  Obligasi Berkelanjutan IV/Continuous Bond IV
       Obligasi Berkelanjutan IV Tahap I Seri B/                        13 Mei/                     13 Mei/                      12 Mei/
       Continuous Bonds IV Phase I Series B                            May 2020                    May 2023                     May 2023                           70.000
       Obligasi Berkelanjutan IV Tahap II Seri B/                         8 Juli/                    8 Juli/                      7 Juli/
       Continuous Bonds IV Phase II Series B                            July 2020                  July 2023                    July 2023                         303.000
       Obligasi Berkelanjutan IV Tahap III Seri B/                  22 September/                 22 September/                21 September/
       Continuous Bonds IV Phase III Series B                      September 2020                September 2023               September 2023                    1.125.000
  Obligasi Berkelanjutan V/Continuous Bond V

       Obligasi Berkelanjutan V Tahap I Seri A/                         26 April/                   6 Mei/                       5 Mei/
       Continuous Bonds V Phase I Series A                             April 2022                  May 2023                     May 2023                        2.431.000

       Obligasi Berkelanjutan V Tahap II Seri A/                      16 Agustus/                 26 Agustus/                  25 Agustus/
       Continuous Bonds V Phase II Series A                           August 2022                 August 2023                  August 2023                      1.601.000




                                                                                 89
Page 805
                                                                                               The original consolidated financial statements included herein
                                                                                                                                  are in Indonesian language.

   PT PEGADAIAN DAN ENTITAS ANAKNYA                                                                  PT PEGADAIAN AND ITS SUBSIDIARIES
         CATATAN ATAS LAPORAN                                                                             NOTES TO CONSOLIDATED
        KEUANGAN KONSOLIDASIAN                                                                           THE FINANCIAL STATEMENTS
     Tanggal 31 Desember 2023 dan untuk                                                                   As of December 31, 2023 and
  Tahun yang Berakhir pada Tanggal Tersebut                                                                 for the Year Then Ended
       (Disajikan dalam Jutaan Rupiah,                                                                  (Expressed in Millions of Rupiah,
           kecuali dinyatakan lain)                                                                         unless otherwise stated)


20. SURAT BERHARGA                       YANG          DITERBITKAN                        20. SECURITIES ISSUED (continued)
    (lanjutan)

  Sukuk                                                                                           Sukuk

                                                                                                              Tingkat
                                                                                                            bunga tetap
                                                                                   Tanggal                   per tahun/
                                 Jangka waktu/         Tanggal mulai/           jatuh tempo/             Fixed interest rate     Peringkat/
           Jenis/Type                 Term               Start date             Maturity date               per annum             Rating            2023            2022

  Sukuk Berkelanjutan
    II Tahap III Seri A/
    Continuous Bonds                                       16 Juni/                26 Juni/
    II Phase III                   1 tahun/years          June 2023               June 2024                    5,80%           idAAA sya****)       605.000                  -
  Sukuk Berkelanjutan
    II Tahap I Seri B/
    Continuous Bonds                                        26 April/              26 April/
    II Phase I Series B            3 tahun/years           April 2022             April 2025                   5,35%           idAAA sya***)        320.000          320.000
  Sukuk Berkelanjutan
    II Tahap II Seri B/
    Continuous Bonds                                     16 Agustus/             16 Agustus/
    II Phase II Series B           3 tahun/years         August 2022             August 2025                   5,75%           idAAA sya***)        245.000          245.000
  Sukuk Berkelanjutan
    II Tahap IV Seri A/
    Continuous Bonds                                     24 Agustus/             24 Agustus/
    III Phase IV                   3 tahun/years         August 2023             August 2026                   5,90%           idAAA sya****)       235.040                  -
  Sukuk Berkelanjutan
    I Tahap IV Seri B/
    Continuous Bonds                                        6 April/               6 April/
    I Phase IV Series B            3 tahun/years           April 2021             April 2024                   6,20%           idAAA sya***)        165.800          165.800
  Sukuk Berkelanjutan
    I Tahap II Seri C/
    Continuous Bonds                                         8 Juli/                8 Juli/
    I Phase II Series C            5 tahun/years           July 2020              July 2025                    7,95%           idAAA sya***)          80.500          80.500
  Sukuk Berkelanjutan
    II Tahap II Seri A/
    Continuous Bonds                                     16 Agustus/             26 Agustus/
    II Phase II Series A            1 tahun/year         August 2022             August 2023                   3,95%           idAAA sya***)                -        878.000
  Sukuk Berkelanjutan
    II Tahap I Seri A/
    Continuous Bonds                                        26 April/              6 Mei/
    II Phase I Series A             1 tahun/year           April 2022             May 2023                     3,60%           idAAA sya***)                -        671.000
  Sukuk Berkelanjutan
    I Tahap III Seri B/
    Continuous Bonds                                     22 September/           22 September/
    I Phase III Series B           3 tahun/years        September 2020          September 2023                 6,45%           idAAA sya***)                 -       131.000
  Sukuk Berkelanjutan
    I Tahap II Seri B/
    Continuous Bonds                                         8 Juli/                8 Juli/
    I Phase II Series B            3 tahun/years           July 2020              July 2023                    7,60%           idAAA sya***)                -        103.000
  Sukuk Berkelanjutan
    I Tahap I Seri B/
    Continuous Sukuk                                        13 Mei/                13 Mei/
    I Phase I Series B             3 tahun/years           May 2020               May 2023                     7,70%           idAAA sya***)                -         49.000
  Bersih/Net                                                                                                                                      1.651.340        2.643.300



  ***)    Berdasarkan surat PT Pefindo sertifikat pemantauan pemeringkatan                        ***)     Based on PT Pefindo's certificate of rating monitoring for Sustainable
          atas perusahaan Sukuk Mudharabah Berkelanjutan tanggal 2 Februari                                Sukuk Mudharabah companies dated February 2, 2023 for the period
          2023 untuk periode yang berlaku dari tanggal 2 Februari 2023 sampai                              valid from February 2, 2023 to 1 February 2024 with the following letter
          1 Februari 2024 dengan rincian surat sebagai berikut:                                            details:
          No. : RC-072/PEF-DIR/II/2023                                                                     No. : RC-072/PEF-DIR/II/2023
  ****)   Berdasarkan Sertifikat Jumbo Sukuk Mudharabah yang terbit di tahun                      ****)    Based on the Jumbo Sukuk Mudharabah Certificate issued in 2023 with
          2023 dengan rincian surat sebagai berikut:                                                       the following letter details:
          No. : 1922/00023.00/2023                                                                         No. : 1922/00023.00/2023
          No. : 1274/00023.00/2023                                                                         No. : 1274/00023.00/2023




                                                                                 90
Page 806
                                                                              The original consolidated financial statements included herein
                                                                                                                 are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                                PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                           NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                         THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                                 As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                               for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                                (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                                       unless otherwise stated)


20. SURAT BERHARGA                     YANG       DITERBITKAN                20. SECURITIES ISSUED (continued)
    (lanjutan)

   Sukuk (lanjutan)                                                               Sukuk (continued)

   Tabel berikut merupakan informasi mengenai surat                               The following table consist of information related to
   berharga yang telah jatuh tempo dan dibayar penuh                              securities that has been matured in 2023 and fully
   pada tahun 2023:                                                               paid:

                                                                                Tanggal jatuh         Tanggal
                                                          Tanggal mulai/           tempo/           pembayaran/
                       Jenis/Type                           Start date          Maturity date       Payment date        Pokok/Principal

   Sukuk Berkelanjutan I/Continuous Bond I

        Sukuk Berkelanjutan I Tahap I Seri B/                13 Mei/               13 Mei/             12 Mei/
        Continuous Bonds I Phase I Series B                 May 2020              May 2023            May 2023                    49.000
        Sukuk Berkelanjutan I Tahap II Seri B/                8 Juli/                8 Juli/            7 Juli/
        Continuous Bonds I Phase II Series B                July 2020              July 2023          July 2023                  103.000
        Sukuk Berkelanjutan I Tahap III Seri B/           22 September/          22 September/      21 September/
        Continuous Bonds I Phase III Series B            September 2020         September 2023     September 2023                131.000

   Sukuk Berkelanjutan II/Continuous Bond II

        Sukuk Berkelanjutan II Tahap I Seri A/               26 April/             6 Mei/              5 Mei/
        Continuous Bonds I Phase II Series A                April 2022            May 2023            May 2023                   671.000
        Sukuk Berkelanjutan II Tahap II Seri A/            16 Agustusl/          26 Agustus/         25 Agustus/
        Continuous Bonds I Phase II Series A               August 2022           August 2023         August 2023                 878.000

   Wali amanat untuk penerbitan sukuk adalah                                      The trustee for the sukuk issued is PT Bank Mega
   PT Bank Mega Tbk. Perusahaan telah memenuhi                                    Tbk. The Company has complied with all covenants
   semua pembatasan yang diwajibkan serta telah                                   and fulfilled the payment of interest and principal
   memenuhi pembayaran bunga dan nilai pokok                                      amount through Indonesian Central Securities
   obligasi melalui Kustodian Sentral Efek Indonesia                              Depository (“KSEI”) as scheduled.
   (“KSEI”).

21. PINJAMAN DARI PEMERINTAH                                                 21. LOAN FROM GOVERNMENT
                                                     31 Desember/            31 Desember/
                                                   December 31, 2023       December 31, 2022

   Pinjaman kepada Pusat                                                                                           Loans from Government
      Investasi Pemerintah                                   26.593                 372.184                          Investment Center


   Pinjaman kepada Pusat Investasi Pemerintah telah                               Loans from Government Investment Center are in
   sesuai dengan Nota Kesepahaman antara Pusat                                    accordance with Memorandum of Understanding
   Investasi Pemerintah (“PIP”) dengan Perusahaan                                 between the Government Investment Center (“PIP”)
   No. PRJ-2/IP/2017 dan No. 339/00013.03/2017,                                   and the Company No. PRJ-2/IP/2017 and
   tanggal 5 Mei 2017, tentang Pelaksanaan                                        No: 339/00013.03/2017, dated May 5, 2017, on the
   Penyaluran Pembiayaan Ultra Mikro (UMi).                                       Implementation of Ultra Micro Financing (UMi).

   Berdasarkan     Peraturan    Menteri   Keuangan                                Pursuant to Regulation of the Minister of Finance
   No. 95/PMK.05/2018 tanggal 14 Agustus 2018                                     No. 95/PMK.05/2018 dated August 14, 2018
   tentang Pembiayaan Ultra Mikro (PMK), PIP selaku                               regarding Ultra Micro Financing (PMK), PIP as the
   Badan Layanan Umum (BLU) wajib untuk                                           Public Service Agency (BLU) is obliged to
   melaksanakan Program Pembiayaan Ultra Mikro                                    implement Ultra Micro Financing Program (UMi),
   (UMi), yang bertujuan untuk:                                                   which aims to:
   1. Menyediakan fasilitas pembiayaan yang mudah                                 1. Provide easy and inexpensive financing facility
        dan murah bagi Usaha Mikro                                                    for Micro Business.
   2. Menambah jumlah wirausaha yang terfasilitasi                                2. Increase the number of entrepreneurs
        oleh Pemerintah termasuk wirausaha baru                                       facilitated by the Government including new
                                                                                      entrepreneurs.
   3.     Meningkatkan nilai ekonomis nasabah                                     3. Increase customer's economic value.


                                                                   91
Page 807
                                                                  The original consolidated financial statements included herein
                                                                                                     are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                    PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                               NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                             THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                     As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                   for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                    (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                           unless otherwise stated)


22. LIABILITAS IMBALAN KERJA                                     22. EMPLOYEE BENEFITS LIABILITIES

                                           31 Desember/          31 Desember/
                                         December 31, 2023     December 31, 2022

   Imbalan pensiun dan                                                                              Pension benefit and other
     pasca kerja lainnya                        1.345.596             1.425.324                  post-employment benefit
   Imbalan jangka panjang lainnya                 374.493               314.874             Other long-term employee benefit
   Total                                        1.720.089             1.740.198                                          Total


   Imbalan pensiun dan pasca kerja lainnya terdiri dari               Pension benefit and other post employement benefit
   Program Dana Pensiun, Program Uang Kompensasi                      consist of Pension Program, Compensation and
   Pemutusan Hubungan Kerja, Program Santunan                         Termination Program, Death Compensation and
   Meninggal Dunia dan Penghargaan Pensiun, dan                       Pension     Reward,       and    Difference   on
   Program Selisih UU No. 13/2003 dengan DPLK dan                     UU No. 13/2003 with DPLK and Severance
   Uang Pisah berdasarkan ketentuan Undang-undang                     Payment under the provisions of Job Creation Law
   No. 13/2003, Peraturan Pemerintah No. 35/2021,                     No. 13/2003, Government Regulation No. 35/2021,
   dan Peraturan Perusahaan.                                          and Company’s Regulation.

   Imbalan jangka panjang lainnya terdiri dari Program                Other long-term employee benefit consists of Long
   Cuti Besar, Program Masa Persiapan Pensiun, dan                    Leave Program, Pension Preparation Program, and
   Program Penghargaan Masa Kerja.                                    Long Service Award Program.

   Imbalan kerja untuk tahun yang berakhir                            Employee benefits for the year ended December 31,
   31 Desember 2023 dan tahun yang berakhir pada                      2023 and year ended December 31, 2022 is
   31 Desember 2022 dihitung oleh aktuaris                            calculated by an independent actuary KKA Agus
   independen      KKA     Agus    Susanto   dengan                   Susanto which used the projected unit credit
   menggunakan metode projected unit credit. Berikut                  method. The following are highlights disclosed in the
   ini adalah hal-hal penting yang diungkapkan dalam                  actuarial report dated January 9, 2024 and January
   laporan    aktuarial masing-masing tertanggal                      5, 2023, respectively.
   9 Januari 2024 dan 5 Januari 2023.

   Asumsi aktuarial utama yang digunakan adalah                       The principal actuarial assumptions used is as
   sebagai berikut:                                                   follows:

                                            2023                        2022

   Tingkat diskonto                    6,70% - 7,00%               6,90% - 7,30%                              Discount rate
   Kenaikan gaji di masa datang        5,00% - 7,00%              5,00% - 7,00%                      Future salary increase
   Tingkat kematian                     GAM - 1971                  GAM - 1971                                Mortality rate
                                       TMI IV - 2019               TMI IV - 2019
   Usia pensiun normal               56 tahun/years old          56 tahun/years old                  Normal retirement age
   Tingkat cacat                    0,01 per tahun/year         0,01 per tahun/year                          Disability rate
   Metode                           Projected Unit Credit       Projected Unit Credit                              Method

   Imbalan pensiun dan pasca kerja lainnya                            Pension benefits and other post-employment
                                                                      benefit

   Imbalan pensiun dan pasca kerja lainnya yang                      The pension benefits and other post-employment
   diakui di laporan posisi keuangan konsolidasian                    benefits recognised in the consolidated statement of
   adalah sebagai berikut:                                            financial position are as follows:

                                           31 Desember/          31 Desember/
                                         December 31, 2023     December 31, 2022

   Nilai kini kewajiban                          3.665.055             3.365.818                   Present value of obligation
   Nilai wajar aset program                     (2.319.459)           (1.940.494)                    Fair value of plan assets

   Imbalan pensiun dan                                                                          Pension benefits and other
     pasca kerja lainnya - bersih               1.345.596             1.425.324           post-employment benefit - net




                                                          92
Page 808
                                                                      The original consolidated financial statements included herein
                                                                                                         are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                         PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                    NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                  THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                          As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                        for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                         (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                                unless otherwise stated)


22. LIABILITAS IMBALAN KERJA (lanjutan)                              22. EMPLOYEE BENEFITS LIABILITIES (continued)

   Imbalan pensiun dan pasca kerja lainnya                                  Pension benefits and other post-employment
   (lanjutan)                                                               benefit (continued)

   Mutasi imbalan pensiun dan pasca kerja lainnya                           The movement of net pension benefits and other
   adalah sebagai berikut:                                                  Post employment benefit are as follows:

                                               31 Desember/December 31, 2023
                                                                            Liabilitas imbalan
                                                                               pasca kerja/
                                 Nilai kini                                         Post-
                                kewajiban/           Nilai wajar asset         employment
                               Present value        program/Fair value            benefit
                               of obligation          of plan assets           obligations

   Saldo awal tahun                  3.365.818              (1.940.494)              1.425.324                    Beginning balance
   Biaya jasa kini                     139.860                       -                 139.860                   Current service cost
   Beban/(penghasilan) bunga           233.617                (133.894)                 99.723            Interest expense/(income)
   Pengukuran kembali:                                                                                              Remeasurement:
   - Imbal hasil atas aset                     -                 87.433                 87.433                Return on plan assets -
   - Perubahan asumsi                                                                                                    Change in -
       demografi                               -                       -                         -      demographic assumption
   - Perubahan asumsi                                                                                                    Change in -
       Keuangan                         81.840                         -                81.840              financial assumption
   - Penyesuaian pengalaman             43.537                         -                43.537              Experience adjustment -
       kewajiban                                                                                                    on obligation
   Iuran                                     -                         -                      -                     Contribution paid
   Biaya jasa lalu                           -                         -                      -                     Past service cost
   Imbalan yang dibayar               (199.617)                 (332.504)              (532.121)                         Benefit paid
   Saldo akhir periode               3.665.055              (2.319.459)              1.345.596               Ending balance period



                                               31 Desember/December 31, 2022
                                                                             Liabilitas imbalan
                                                                                pasca kerja/
                                 Nilai kini                                         Post-
                                kewajiban/           Nilai wajar asset          employment
                               Present value        program/Fair value             benefit
                               of obligation          of plan assets            obligations
   Saldo awal tahun                  3.447.309              (1.774.054)              1.673.255                    Beginning balance
   Biaya jasa kini                     132.896                       -                 132.896                   Current service cost
   Beban/(penghasilan) bunga           211.896                (106.443)                105.453            Interest expense/(income)
   Pengukuran kembali:                                                                                              Remeasurement:
   - Imbal hasil atas aset                     -                    515                    515                Return on plan assets -
   - Perubahan asumsi                                                                                                    Change in -
       demografi                               -                       -                         -      demographic assumption
   - Perubahan asumsi                                                                                                    Change in -
       keuangan                       (183.991)                        -               (183.991)            financial assumption
   - Penyesuaian pengalaman                                                                                 Experience adjustment -
       kewajiban                        (2.033)                        -                 (2.033)                    on obligation
   Iuran                                     -                  (186.268)              (186.268)                    Contribution paid
   Biaya jasa lalu                         214                         -                    214                     Past service cost
   Imbalan yang dibayar               (240.473)                  125.756               (114.717)                         Benefit paid

   Saldo akhir periode               3.365.818              (1.940.494)              1.425.324               Ending balance period



   Jumlah yang diakui pada laba rugi konsolidasian                          The amounts recognised in the consolidated profit
   adalah sebagai berikut:                                                  or loss is as follows:

                                                   2023                    2022

   Beban bunga                                       99.723                  105.453                             Interest expense
   Beban jasa kini                                  139.860                  132.896                          Current service cost
   Biaya jasa lalu                                        -                      214                            Past service cost

   Total                                            239.583                  238.563                                          Total



                                                           93
Page 809
                                                                   The original consolidated financial statements included herein
                                                                                                      are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                       PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                  NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                        As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                      for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                       (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                              unless otherwise stated)


22. LIABILITAS IMBALAN KERJA (lanjutan)                           22. EMPLOYEE BENEFITS LIABILITIES (continued)

   Imbalan pensiun dan pasca kerja lainnya                                Pension benefits and other post-employment
   (lanjutan)                                                             benefit (continued)

   Jumlah yang diakui pada laba rugi komprehensif lain                    The amounts recognised in other comprehensive
   adalah sebagai berikut:                                                income are as follows:

                                                 2023                  2022

   Perubahan asumsi keuangan                        81.840                 (183.991)              Change in financial assumption
   Perubahan asumsi demografi                            -                        -           Change in demographic assumption
   Imbal hasil aset program                         87.433                      515                        Return on plan assets
   Penyesuaian pengalaman kewajiban                 43.537                   (2.033)          Experience adjustment on obligation

   Total                                           212.810                 (185.509)                                       Total


   Durasi rata-rata tertimbang dari liabilitas program                    The weighted average duration of the defined
   pensiun imbalan pasti pada tanggal 31 Desember                         benefit pension obligation at 31 December 2023 are
   2023 adalah 9,97 tahun (2022: 10,26 tahun) (tidak                      9.97 years (2022: 10.26 years) (unaudited).
   diaudit).

   Analisis jatuh tempo yang diharapkan dari manfaat                      Expected maturity analysis of undiscounted other
   selain program dana pensiun yang tidak                                 than pension fund program benefits is as follows
   didiskontokan adalah sebagai berikut (tidak diaudit):                  (unaudited):

                                                 2023                  2022

   Dalam 1 tahun                                 1.679.108                1.474.000                                Within 1 year
   Antara 2 sampai 5 tahun                         394.947                  291.443                       Between 2 and 5 years
   Antara 6 sampai 10 tahun                        998.403                  980.316                      Between 6 and 10 years
   Lebih dari 10 tahun                          10.040.912                8.389.110                          More than 10 years

   Total                                        13.113.370               11.134.869                                        Total


   Sensitivitas liabilitas pensiun imbalan pensiun pasti                  The sensitivity of the defined benefit pension and
   dan pasca kerja lainnya untuk perubahan asumsi                         other post employment benefit to changes in the
   aktuarial pokok adalah sebagai berikut (tidak                          principal actuarial assumptions are as follows
   diaudit):                                                              (unaudited):

                                           31 Desember/December 31, 2023

                                                           Dampak pada kewajiban
                                                               imbalan pasti/
                                                             Impact on defined
                                                             benefit obligation

                                 Perubahan            Kenaikan              Penurunan
                                   asumsi/             asumsi/                asumsi/
                                  Change in          Increase in            Decrease in
                                 assumption          assumption             assumption

   Tingkat diskonto                   1%                     (301.217)             352.243                          Discount rate
   Tingkat kenaikan gaji di
      masa dating                     1%                     183.498              (159.901)                Future salary increase




                                                           94
Page 810
                                                                    The original consolidated financial statements included herein
                                                                                                       are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                       PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                  NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                        As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                      for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                       (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                              unless otherwise stated)


22. LIABILITAS IMBALAN KERJA (lanjutan)                           22. EMPLOYEE BENEFITS LIABILITIES (continued)

   Imbalan pensiun dan pasca kerja lainnya                                Pension benefits and other post-employment
   (lanjutan)                                                             benefit (continued)

   Sensitivitas liabilitas pensiun imbalan pensiun pasti                  The sensitivity of the defined benefit pension and
   dan pasca kerja lainnya untuk perubahan asumsi                         other post employment benefit to changes in the
   aktuarial pokok adalah sebagai berikut (tidak                          principal actuarial assumptions are as follows
   diaudit): (lanjutan)                                                   (unaudited): (continued)

                                            31 Desember/December 31, 2022

                                                           Dampak pada kewajiban
                                                               imbalan pasti/
                                                             Impact on defined
                                                             benefit obligation

                                    Perubahan        Kenaikan               Penurunan
                                      asumsi/         asumsi/                 asumsi/
                                     Change in      Increase in             Decrease in
                                    assumption      assumption              assumption

   Tingkat diskonto                    1%                    (272.300)            315.865                          Discount rate
   Tingkat kenaikan gaji di
      masa dating                      1%                     173.224             (153.371)              Future salary increase

   Aset program terdiri dari:                                             Plan assets comprise the following:

                                                 2023                    2022
   Instrumen utang                                 64,51%                   66,11%                            Debt instruments
   Bangunan                                         1,97%                    9,45%                                     Buildings
   Instrumen ekuitas                                8,73%                   11,62%                           Equity instruments
   Deposito berjangka                              10,70%                    2,01%                               Time deposits
   Reksadana                                        7,83%                    3,35%                                Mutual funds
   Lain-lain                                        6,26%                    7,46%                                        Others
                                                  100,00%                  100,00%


   Mutasi liabilitas imbalan kerja jangka panjang                         The movements of other long-term employee
   lainnya yang diakui pada laporan posisi keuangan                       benefit liabilities recognised in the consolidated
   konsolidasian adalah sebagai berikut:                                  statements of financial position is as follows:

                                                 2023                    2022
   Saldo awal                                      314.874                 259.037                           Beginning balance
   Reklasifikasi                                         -                  20.028                              Reclassification
   Jumlah yang dibebankan pada                                                                                 Amount charged
      laba rugi                                    118.770                 115.317                            to profit or loss
   Imbalan yang dibayarkan                         (59.151)                (79.508)                                 Benefit paid
   Saldo akhir                                     374.493                 314.874                             Ending balance


   Jumlah yang diakui pada laba rugi konsolidasian                        The amounts recognised in the consolidated profit
   adalah sebagai berikut:                                                or loss are as follows:

                                                 2023                    2022
   Beban jasa kini                                  36.583                  30.422                          Current service cost
   Beban jasa lalu – Vested                              -                  51.915               Past service expense - Vested
   Beban bunga                                      22.986                  20.930                             Interest expense
   Pengukuran kembali yang diakui                                                                 Remeasurement recognised
     selama tahun berjalan                          59.201                  12.050                            during the year
   Total                                           118.770                 115.317                                         Total


                                                           95
Page 811
                                                                   The original consolidated financial statements included herein
                                                                                                      are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                       PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                  NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                        As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                      for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                       (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                              unless otherwise stated)


23. EKUITAS                                                       23. EQUITY

   a.   Modal saham                                                    a.    Share capital

        Susunan pemegang saham Perusahaan pada                               The composition of the Company’s shareholder
        tanggal 31 Desember 2023 dan 2022 adalah                             as at December 31, 2023 and 2022 is as
        sebagai berikut:                                                     follows:

                                            31 Desember/December 31, 2023 dan 2022

                                     Jumlah saham
                                    ditempatkan dan
                                      disetor penuh/        Persentase
                                       Total issued        kepemilikan/
                                         and fully         Percentage of
        Pemegang saham                 paid shares          ownership           Jumlah/Total                       Shareholder

        PT Bank Rakyat Indonesia                                                                     PT Bank Rakyat Indonesia
          (Persero) Tbk.                                                                                      (Persero) Tbk.
          (Saham Seri B)                    6.249.999           99,99998%             6.249.999    (Series B Common Shares)

        Pemerintah Republik                                                                              The Government of the
          Indonesia                                                                                   Republic of Indonesia
          (Saham Seri A Dwiwarna)                      1         0,00002%                      1   (Series A Dwiwarna Share)

        Total                               6.250.000                100%             6.250.000                           Total



        Berdasarkan Peraturan Pemerintah Republik                            Based on Regulation of The Government of
        Indonesia Nomor 73 Tahun 2021 tentang                                The Republic of Indonesia Number 73 of 2021
        “Penambahan Penyertaan Modal Negara                                  on Additional on Share Capital of The Republic
        Republik Indonesia ke dalam Modal Saham                              of Indonesia into the Share Capital of The
        Perusahaan PT Bank Rakyat Indonesia                                  Company PT Bank Rakyat Indonesia (Persero)
        (Persero) Tbk” tertanggal 2 Juli 2021,                               Tbk” dated July 2, 2021, the Government of the
        Pemerintah Republik Indonesia melakukan                              Republic of Indonesia made additional share
        penambahan penyertaan modal ke dalam                                 capital into the share capital of the Company
        modal saham Perusahaan PT Bank Rakyat                                PT Bank Rakyat Indonesia (Persero) Tbk which
        Indonesia (Persero) Tbk yang dilakukan melalui                       was carried out by taking a full share amounting
        pengambilan bagian secara penuh sebanyak                             to 6,249,999 (full amount) shares of series B of
        6.249.999 (nilai penuh) saham seri B                                 PT Pegadaian (Persero) and has been
        PT Pegadaian (Persero) dan telah diubah                              changed in the Company’s Articles of
        dalam Anggaran Dasar Perseroan No. 15                                Association No. 15 dated September 23, 2021.
        tanggal 23 September 2021.

   b.   Pencadangan saldo laba                                         b.    Appropriation of retained earnings

        Berdasarkan Risalah Rapat Umum Pemegang                              Based on the Minutes of Annual General
        Saham No. 725 yang diadakan pada tanggal 23                          Meeting of Shareholder No. 725 on June 23,
        Juni 2023, para pemegang saham menyetujui                            2023, the shareholders approved to allocate
        untuk mengalokasikan sejumlah Rp3.298.312                            amounting to Rp3,298,312 from the 2022
        yang berasal dari hasil operasi tahun 2022                           operating result for general reserve as at 31
        untuk cadangan umum pada tanggal 31                                  December 2023.
        Desember 2023.

        Berdasarkan Risalah Rapat Umum Pemegang                              Based on the Minutes of Annual General
        Saham No. 28 yang diadakan pada tanggal 27                           Meeting of Shareholder No. 28 on April 27,
        April 2022, para pemegang saham menyetujui                           2022, the shareholders approved to allocate
        untuk mengalokasikan sejumlah Rp970.708                              amounting to Rp970,708 from the 2021
        yang berasal dari hasil operasi tahun 2021                           operating result for general reserve as at
        untuk cadangan umum pada tanggal 31                                  31 December 2022.
        Desember 2022.




                                                           96
Page 812
                                                                 The original consolidated financial statements included herein
                                                                                                    are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                  PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                             NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                           THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                   As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                 for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                  (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                         unless otherwise stated)


23. EKUITAS (lanjutan)                                          23. EQUITY (continued)

   c.   Pembagian dividen                                           c.    Dividend distribution

        Berdasarkan Risalah Rapat Umum Pemegang                           Based on the Minutes of Annual General
        Saham No. 725 yang diadakan pada tanggal 23                       Meeting of Shareholder No. 725 on June 23,
        Juni 2023, para pemegang saham menyetujui                         2023, the shareholders agreed that there would
        untuk tidak ada pembagian dividen di tahun                        be no dividend distribution in 2023 (2022:
        2023 (2022: Rp1.456.062).                                         Rp1,456,062)
                                                                          .

24. KEPENTINGAN NON-PENGENDALI                                  24. NON-CONTROLLING INTERESTS

   Perubahan kepentingan non-pengendali atas aset                   Movements in the non-controlling interests’ share in
   bersih entitas anak adalah sebagai berikut:                      the net asset of the subsidiaries are as follows:

                                                 2023              2022

    Saldo awal                                         3.209              3.089                            Beginning balance
    Bagian kepentingan non-pengendali                                                              Net income of subsidiaries
       atas laba bersih entitas anak                    314                120                 to non-controlling interests

    Saldo akhir                                        3.523              3.209                             Ending balance


25. PENDAPATAN           SEWA           MODAL      DAN          25. INTEREST AND ADMINISTRATION REVENUES
    ADMINISTRASI

                                             Tahun yang berakhir pada tanggal
                                           31 Desember/Year ended December 31

                                                2023               2022

    Usaha gadai                                 14.177.012         13.037.598                                Pawn business
    Usaha non-gadai                              1.810.055          1.325.046                            Non-pawn business

    Total                                       15.987.067         14.362.644                                           Total


   Pendapatan sewa modal dan administrasi                           Interest and administration income represent
   merupakan pendapatan atas pinjaman yang                          revenue from loan which are determined by credit
   diberikan yang ditentukan berdasarkan golongan                   class.
   kredit.

26. PENDAPATAN PENJUALAN EMAS                                   26. REVENUE FROM GOLD SOLD

                                             Tahun yang berakhir pada tanggal
                                           31 Desember/Year ended December 31

                                                 2023              2022

    Pendapatan penjualan emas                    7.982.336          8.175.457                        Revenue from gold sold


   Pendapatan   penjualan  emas   merupakan                         Revenue from gold sold represent subsidiary’s
   pendapatan anak perusahaan atas penjualan                        income from sales of gold products.
   produk emas.




                                                          97
Page 813
                                                                   The original consolidated financial statements included herein
                                                                                                      are in Indonesian language.

   PT PEGADAIAN DAN ENTITAS ANAKNYA                                     PT PEGADAIAN AND ITS SUBSIDIARIES
         CATATAN ATAS LAPORAN                                                NOTES TO CONSOLIDATED
        KEUANGAN KONSOLIDASIAN                                              THE FINANCIAL STATEMENTS
     Tanggal 31 Desember 2023 dan untuk                                      As of December 31, 2023 and
  Tahun yang Berakhir pada Tanggal Tersebut                                    for the Year Then Ended
       (Disajikan dalam Jutaan Rupiah,                                     (Expressed in Millions of Rupiah,
           kecuali dinyatakan lain)                                            unless otherwise stated)


27. PENDAPATAN USAHA LAINNYA                                      27. OTHER OPERATING REVENUES

                                               Tahun yang berakhir pada tanggal
                                             31 Desember/Year ended December 31

                                                   2023              2022

   Pendapatan anak perusahaan                        146.486            104.734                    Revenue from subsidiary’s
   Tabungan emas                                      88.120             89.563                                   Gold savings
   Pendapatan pemulihan hapus buku                    72.934              5.506                     Write-off recovery income
   Denda angsuran/keterlambatan kredit                72.158             68.525                    Installment fines/late credit
   Pendapatan administrasi transaksi tunai            34.520              9.975        Cash transaction administration income
   Jasa pembayaran                                    30.625             36.582                             Payment services
   Sewa                                                9.910              7.686                                          Rental
   Jasa lainnya                                        9.638             15.915                                 Other services

   Total                                             464.391            338.486                                           Total


   Pendapatan      anak   perusahaan       merupakan                  Revenue from subsidiary’s earned from outsourcing
   pendapatan atas jasa outsourcing, rental kendaraan                 services, vehicle and inventory rental, construction
   dan inventaris, jasa konstruksi, agen perjalanan,                  services, travel agents, and food and beverages.
   dan makanan dan minuman.

   Pendapatan     tabungan      emas     merupakan                    Income from gold saving earned from gold deposit
   pendapatan yang diperoleh atas jasa titipan emas                   services of gold saving product. As at
   dari produk tabungan emas. Pada tanggal                            December 31, 2023 and 2022, total deposited gold
   31 Desember 2023 dan 2022, jumlah titipan emas                     to the Company is amounting to 7,659,618.39
   yang disimpan oleh Perusahaan masing-masing                        grams and 7,416,958.79 grams respectively, and
   adalah    sebesar    7.659.618,39   gram     dan                   those deposited gold have been insured against all
   7.416.958,79 gram, dan atas emas yang dititipkan                   risks of damage.
   itu telah diasuransikan terhadap semua risiko
   kerusakan.

   Manajemen          berkeyakinan    bahwa        nilai              Managements believe that the insurance coverage
   pertanggungan di atas cukup untuk menutupi                         is adequate to cover potential risks of damage of
   kemungkinan risiko kerusakan atas emas yang                        deposited gold in relating with gold saving product
   dititipkan terkait produk tabungan emas dan akan                   and will review the sum insured every end of year.
   mengkaji ulang nilai pertanggungan tiap akhir tahun.

28. BEBAN HARGA POKOK PENJUALAN EMAS                              28. COST OF REVENUE FROM GOLD SOLD

                                               Tahun yang berakhir pada tanggal
                                             31 Desember/Year ended December 31

                                                   2023              2022

   Beban harga pokok penjualan emas                7.663.203          7.898.383                 Cost of revenue from gold sold


   Beban harga pokok penjualan emas merupakan                         Cost of revenue from gold sold is cost for the
   biaya atas produksi perhiasan dan logam mulia yang                 production of jewelry and fine gold owned by
   dimiliki oleh anak perusahaan.                                     subsidiaries.

29. BEBAN PEGAWAI                                                 29. EMPLOYEE EXPENSES

                                               Tahun yang berakhir pada tanggal
                                             31 Desember/Year ended December 31

                                                   2023              2022

   Tunjangan karyawan                              3.334.081          2.904.355                          Employee allowances
   Dana pensiun                                      433.330            376.929                                 Pension fund
   Gaji pokok                                        372.722            369.091                                  Base salary
   Kesejahteraan                                     214.646            341.190                                       Welfare


                                                           98
Page 814
                                                                 The original consolidated financial statements included herein
                                                                                                    are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                  PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                             NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                           THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                   As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                 for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                  (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                         unless otherwise stated)


29. BEBAN PEGAWAI (lanjutan)                                    29. EMPLOYEE EXPENSES (continued)

                                             Tahun yang berakhir pada tanggal
                                           31 Desember/Year ended December 31

                                                 2023              2022

   Direksi dan Komisaris                           169.204            187.869                  Directors and Commissioners
   Pendidikan dan latihan                          107.051            347.274                         Education and training
   Penugasan                                         1.738              4.984                                   Assignment

   Total                                         4.632.772          4.531.692                                            Total


30. BEBAN BUNGA DAN BAGI HASIL                                  30. INTEREST AND PROFIT SHARING EXPENSES

                                             Tahun yang berakhir pada tanggal
                                           31 Desember/Year ended December 31

                                                 2023              2022

   Bunga pinjaman bank                           1.754.964            971.766                            Bank loans interest
   Bunga obligasi                                  410.137            503.593                                Bonds interest
   Bagi hasil pinjaman bank                        139.132            100.753                     Bank loans - profit sharing
   Bagi hasil sukuk                                114.388             91.585                         Sukuk - profit sharing
   Bunga pinjaman pemerintah                         7.490             23.585                    Government loans interest
   Bunga surat berharga komersil                         -              3.862                  Commercial securities interest

   Total                                         2.426.111          1.695.144                                            Total


31. BEBAN ADMINISTRASI DAN UMUM                                 31. GENERAL AND ADMINISTRATION EXPENSES

                                             Tahun yang berakhir pada tanggal
                                           31 Desember/Year ended December 31

                                                 2023              2022

   Pegawai outsourcing                           1.109.979          1.090.579                         Outsourcing employee
   Administrasi penjualan                          558.246            686.493                           Sales administration
   Penyusutan aset tetap (Catatan 11)              487.863            464.767             Fixed asset depreciation (Note 11)
   Operasional perseroan                           315.558            237.384                          Company operational
   Utilitas                                        234.838            119.694                                         Utilities
   Penyusutan aset hak guna (Catatan 11)           192.404            235.701      Right-of-use asset depreciation (Note 11)
   Penelitian dan pengembangan                     166.678            215.241                    Research and development
   Perlengkapan                                    121.308            102.979                                       Supplies
   Amortisasi                                       86.838            101.171                                   Amortisation
   Sewa                                             76.171             67.677                                            Rent
   Komunikasi                                       74.625             45.015                              Communications
   Perjalanan dinas                                 55.536            151.782                                  Official travel
   Konsultan                                        47.619            115.315                                    Consultants
   Penyaluran non PUMK                              31.252             23.757                          Non PUMK istribution
   Asuransi                                         26.051             19.125                                     Insurance
   Administrasi lain-lain                          118.547             87.324                           Other administration

   Total                                         3.703.513          3.764.004                                            Total


   Beban pegawai outsourcing merupakan biaya yang                   Outsourcing employee expenses is cost paid by
   dikeluarkan oleh Grup terkait tenaga administrasi,               Group in relation with administration staff, security
   tenaga keamanan, tenaga penjualan, dan tenaga                    staff, sales force, and cleaning service staff.
   cleaning service.

   Beban administrasi lain-lain merupakan biaya yang                Other administrative expenses represent costs
   dikeluarkan oleh Grup terkait penggantian suku                   incurred by the Group related to replacement of
   cadang, langganan informasi data, dan bantuan                    spare parts, data information subscriptions, and
   transportasi.                                                    transportation allowances.


                                                         99
Page 815
                                                                The original consolidated financial statements included herein
                                                                                                   are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                 PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                            NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                          THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                  As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                 (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                        unless otherwise stated)


32. BEBAN PEMASARAN                                            32. MARKETING EXPENSES

   Beban pemasaran merupakan biaya yang                            Marketing expenses is cost paid by the Group in
   dikeluarkan oleh Grup terkait dengan kegiatan                   relation with marketing activities and promotions.
   pemasaran dan promosi. Saldo beban pemasaran                    Marketing expenses as at December 31, 2023 and
   pada tanggal 31 Desember 2023 dan 2022                          2022 is amounting to Rp189,547 and Rp167,245,
   masing-masing adalah sebesar Rp189.547 dan                      respectively.
   Rp167.245.

33. CADANGAN KERUGIAN PENURUNAN NILAI                          33. ALLOWANCE FOR IMPAIRMENT LOSSES

                                            Tahun yang berakhir pada tanggal
                                          31 Desember/Year ended December 31

                                                2023              2022

   Pinjaman yang diberikan (Catatan 5)           (587.797)           247.038                                    Loans (Note 5)
   Sengketa hukum (Catatan 18)                   (175.890)           (38.215)                         Legal dispute (Note 18)
   Restrukturisasi (Catatan 5)                      2.173             32.245                       Restructurisation (Note 5)
   Penghapusan pinjaman (Catatan 5)               393.086            148.641                      Written off of loans (Note 5)
   Aset lainnya (Catatan 13)                        1.201              2.911                           Other assets (Note 13)
   Lainnya                                        500.015            102.194                                            Others

   Total                                          132.788            494.814                                             Total


34. LABA PER SAHAM                                             34. EARNINGS PER SHARE

                                                2023              2022

   Laba bersih yang dapat diatribusikan                                                          Net income attributable to
     kepada pemilik entitas induk               4.376.012          3.298.312                        owners of the parent
   Rata-rata tertimbang saham (lembar)          6.250.000          6.250.000       The weighted average of shares (shares)
   Laba bersih per lembar saham                                                                         Net profit per share
     dasar/dilusian (nilai penuh)                 700.160            527.730                   basic/diluted (full amount)

   Tidak terdapat instrumen keuangan yang diterbitkan              No financial instruments issued by the Company
   oleh Perusahaan yang berdampak dilusian.                        that have a diluted effect.

35. PERJANJIAN PENTING                                         35. SIGNIFICANT AGREEMENT

   Perjanjian dengan        PT    Gunnebo   Indonesia              Agreement with            PT      Gunnebo        Indonesia
   Distribution                                                    Distribution

   Pada tanggal 29 Mei 2023, Perusahaan                            On May 29 2023, the Company entered into a
   mengadakan      Perjanjian     Kerja   Pengadaan                Company’s Vault Construction Procurement Work
   Pembangunan       Vault     Perusahaan    dengan                Agreement with PT Gunnebo Indonesia Distribution,
   PT Gunnebo Indonesia Distribution, dimana                       where PT Gunnebo Indonesia Distribution provides
   PT Gunnebo Indonesia Distribution memberikan                    design, built, finishing, commissioning and
   jasa design, built, finishing, commissioning dan                maintenance services for products or equipment
   maintenance untuk produk atau equipment yang                    that must be standardized and certified
   wajib terstandarisasi dan tersertifikasi secara                 internationally including construction vaults and
   internasional mencakup konstruksi vault dan                     integral components such as main doors and
   komponen integral seperti pintu utama dan pintu                 emergency doors. The work costs agreed in the
   darurat. Biaya pengerjaan yang disepakati dalam                 agreement are Rp72,850 with a period of May 29,
   perjanjian tersebut sebesar Rp72.850 dengan                     2023 to February 28, 2024.
   jangka waktu dari tanggal 29 Mei 2023 hingga
   tanggal 28 Februari 2024.




                                                        100
Page 816
                                                                               The original consolidated financial statements included herein
                                                                                                                  are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                                PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                           NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                         THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                                 As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                               for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                                (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                                       unless otherwise stated)


35. PERJANJIAN PENTING (lanjutan)                                          35. SIGNIFICANT AGREEMENT (continued)

   Perjanjian dengan PT Pembangunan Perumahan                                      Agreement with PT Pembangunan Perumahan
   (Persero) Tbk                                                                   (Persero) Tbk

   Pada tanggal 31 Juli 2023, Perusahaan melakukan                                 On July 31, 2023, the Company entered into a
   perjanjian kerjasama dengan PT Pembangunan                                      cooperation agreement with PT Pembangunan
   Perumahan (Persero) Tbk mengenai pengadaan                                      Perumahan       (Persero)  Tbk    regarding the
   fasilitas data center Pegadaian Tower. Biaya                                    procurement of Pegadaian Tower data center
   pengerjaan yang disepakati dalam perjanjian                                     facility. The agreed-upon construction cost in the
   tersebut sebesar Rp63.850 dengan jangka waktu                                   agreement is Rp63,850, with the implementation
   pelaksanaan sejak tanggal 5 Juni 2023 hingga                                    period commencing from June 5, 2023, to January
   tanggal 31 Januari 2024.                                                        31, 2024.

36. INFORMASI SEGMEN                                                       36. SEGMENT INFORMATION

   a.   Segmen usaha                                                               a.    Operational segment

        Informasi Perusahaan dibagi            berdasarkan                               The Company’s information                based       on
        segmen usaha yang terdiri dari:                                                  operational segment consists of:

                                                         31 Desember/December 31, 2023

                                     Konvensional/
                                     Conventional             Syariah/Sharia            Jumlah/Total

        Aset                              69.010.440                13.574.991               82.585.431                                Assets
        Liabilitas                        42.246.444                 7.703.396               49.949.840                             Liabilities
        Pendapatan usaha                  21.673.415                 2.760.379               24.433.794                   Operating revenues
        Beban usaha                      (17.206.621)               (1.541.313)             (18.747.934)                  Operating expenses
        Pendapatan lain-lain                  14.228                       928                   15.156                         Other income

        Laba sebelum
          pajak penghasilan                4.481.022                 1.219.994                5.701.016                Profit before income tax
        Beban pajak penghasilan           (1.324.339)                        -               (1.324.339)                 Income tax expenses
        Laba periode berjalan dari                                                                                    Profit for the period from
          operasi yang dihentikan                    -                         -                       -            discontinued operations

        Laba bersih                       3.156.683                  1.219.994               4.376.677                               Net profit



                                                         31 Desember/December 31, 2022

                                     Konvensional/
                                     Conventional             Syariah/Sharia            Jumlah/Total

        Aset                              63.180.797                10.148.993               73.329.790                                Assets
        Liabilitas                        39.414.118                 5.497.186               44.911.304                             Liabilities
        Pendapatan usaha                  20.538.862                 2.337.725               22.876.587                   Operating revenues
        Beban usaha                      (17.355.525)               (1.195.757)             (18.551.282)                  Operating expenses
        Pendapatan lain-lain                   3.536                       363                    3.899                         Other income

        Laba sebelum
          pajak penghasilan                3.186.873                 1.142.331                4.329.204                Profit before income tax
        Beban pajak penghasilan           (1.030.259)                        -               (1.030.259)                 Income tax expenses
        Laba periode berjalan dari                                                                                    Profit for the period from
          operasi yang dihentikan                    -                         -                       -            discontinued operations

        Laba bersih                       2.156.614                  1.142.331               3.298.945                               Net profit




                                                                  101
Page 817
                                                                                   The original consolidated financial statements included herein
                                                                                                                      are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                                      PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                                 NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                               THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                                       As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                                     for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                                      (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                                             unless otherwise stated)


36. INFORMASI SEGMEN                                                               36. SEGMENT INFORMATION

   b.   Segmen demografi                                                                b.     Demographic segment

        Informasi Perusahaan dibagi berdasarkan                                                The Company’s information based                           on
        segmen demografi yang terdiri dari:                                                    demographic segment consists of:

                                                Daerah Operasi/                               Jumlah Kantor Wilayah dan Kantor Cabang/
             Wilayah/Region                    Area of Operation                             Number of Regional Offices and Branch Offices

                 Sumatera                       Pulau Sumatera/                       3 Kantor Wilayah yang terdiri dari 734 Kantor Operasional/
                                                Sumatera Island                       3 Regional Offices which consist of 734 Operational Offices

                    Jawa                          Pulau Jawa/                        5 Kantor Wilayah yang terdiri dari 1.898 Kantor Operasional/
                                                  Java Island                        5 Regional Offices which consist of 1,898 Operational Offices

                Kalimantan                     Pulau Kalimantan/                       1 Kantor Wilayah yang terdiri dari 335 Kantor Operasional/
                                               Kalimantan Island                       1 Regional Office which consist of 335 Operational Offices

                 Bali dan               Pulau Bali dan Nusa Tenggara/                  1 Kantor Wilayah yang terdiri dari 426 Kantor Operasional/
              Nusa Tenggara             Bali Island and Nusa Tenggara                  1 Regional Office which consist of 426 Operational Offices

            Sulawesi, Maluku,           Sulawesi, Maluku dan Papua/                   2 Kantor Wilayah yang terdiri dari 699 Kantor Operasional/
               dan Papua                Sulawesi, Maluku and Papua                    2 Regional Offices which consist of 699 Operational Offices


                                                                31 Desember/December 31, 2023

                                                                                                     Sulawesi,
                                                                                   Bali dan/and       Maluku
                                                                                       Nusa           dan/and
                                 Jawa            Sumatera         Kalimantan        Tenggara           Papua        Jumlah/Total

        Aset                     43.020.827       11.830.449          5.834.923        7.436.685      14.462.547       82.585.431                  Assets
        Liabilitas               33.065.720        5.546.116          2.398.231        2.670.105       6.269.668       49.949.840               Liabilities
        Pendapatan usaha         15.465.427        2.686.788          1.291.747        1.704.140       3.285.692       24.433.794       Operating income
        Beban usaha             (13.374.241)      (1.723.567)          (764.542)        (953.092)     (1.932.492)     (18.747.934)    Operating expenses
        Pendapatan
           lain-lain - bersih       11.388              843                816                134          1.975          15.156       Other income - net

        Laba sebelum                                                                                                                          Profit before
          pajak                  2.102.574           964.064           528.021          751.182        1.355.175        5.701.016                       tax

        Beban pajak
          penghasilan                                                                                                  (1.324.339)   Income tax expenses

        Laba bersih                                                                                                     4.376.677               Net profit



                                                                31 Desember/December 31, 2022

                                                                                                     Sulawesi,
                                                                                   Bali dan/and       Maluku
                                                                                       Nusa           dan/and
                                 Jawa            Sumatera         Kalimantan        Tenggara           Papua        Jumlah/Total

        Aset                     37.959.568       10.704.794          5.097.462        6.631.618      12.936.348       73.329.790                  Assets
        Liabilitas               28.629.089        5.383.043          2.188.161        2.612.760       6.098.251       44.911.304               Liabilities
        Pendapatan usaha         14.910.364        2.344.668          1.132.655        1.586.139       2.902.761       22.876.587       Operating income
        Beban usaha             (15.777.245)        (893.800)          (385.230)        (498.908)       (996.099)     (18.551.282)    Operating expenses
        Pendapatan
           lain-lain - bersih        2.477              516                296                190            420            3.899      Other income - net

        Laba sebelum                                                                                                                          Profit before
           pajak                  (864.404)        1.451.384           747.721         1.087.421       1.907.082        4.329.204                       tax

        Beban pajak
           penghasilan                                                                                                 (1.030.259)   Income tax expenses
        Laba periode berjalan

        Laba bersih                                                                                                     3.298.945               Net profit




                                                                       102
Page 818
                                                              The original consolidated financial statements included herein
                                                                                                 are in Indonesian language.

   PT PEGADAIAN DAN ENTITAS ANAKNYA                                   PT PEGADAIAN AND ITS SUBSIDIARIES
         CATATAN ATAS LAPORAN                                              NOTES TO CONSOLIDATED
        KEUANGAN KONSOLIDASIAN                                            THE FINANCIAL STATEMENTS
     Tanggal 31 Desember 2023 dan untuk                                    As of December 31, 2023 and
  Tahun yang Berakhir pada Tanggal Tersebut                                  for the Year Then Ended
       (Disajikan dalam Jutaan Rupiah,                                   (Expressed in Millions of Rupiah,
           kecuali dinyatakan lain)                                          unless otherwise stated)


37. SALDO DAN TRANSAKSI DENGAN PIHAK-                        37. RELATED   PARTIES                 BALANCES            AND
    PIHAK BERELASI                                               TRANSACTIONS

  a.   Sifat hubungan dengan pihak-pihak berelasi                 a.    The nature relationship of related party

                                                          Sifat hubungan/                      Sifat transaksi/
           Pihak-pihak berelasi/Related parties         Nature of relationship              Nature of transaction

       Pemerintah Pusat/Central Government        Entitas Induk/Ultimate             Pemegang saham dan fasilitas
                                                  Parent Entity                      modal kerja/Shareholder and
                                                                                     working capital credit facility

       PT Bank Rakyat Indonesia (Persero) Tbk     Entitas Induk/Parent Entity        Pemegang saham, rekening giro,
                                                                                     dan fasilitas kredit modal kerja/
                                                                                     Shareholder, current account, and
                                                                                     working capital credit facility
       Dana Pensiun Pegadaian                     Program imbalan pasca kerja/       Setoran dana pensiun/Pension
                                                  Post-employment benefit plan       fund
       PT Bank Mandiri (Persero) Tbk              Entitas sepengandali/Entity        Rekening giro dan fasilitas kredit
                                                  under common control               modal kerja/Current account and
                                                                                     working capital credit facility
       PT Bank Syariah Indonesia Tbk              Entitas sepengandali/Entity        Rekening giro dan fasilitas kredit
                                                  under common control               modal kerja/Current account and
                                                                                     working capital credit facility
       PT Bank Negara Indonesia (Persero)Tbk      Entitas sepengandali/Entity        Rekening giro dan fasilitas kredit
                                                  under common control               modal kerja/Current account and
                                                                                     working capital credit facility
       PT Bank Tabungan Negara (Persero) Tbk      Entitas sepengandali/Entity        Rekening giro dan fasilitas kredit
                                                  under common control               modal kerja/Current account and
                                                                                     working capital credit facility
       PT Asuransi Jasa Indonesia                 Entitas sepengandali/Entity        Imbalan jasa pertanggungan/
                                                  under common control               Benefits of insurance services
       PT Asuransi Kredit Indonesia               Entitas sepengandali/Entity        Imbalan jasa pertanggungan/
                                                  under common control               Benefits of insurance services
       PT Jaminan Kredit Indonesia                Entitas sepengandali/              Entity Imbalan jasa pertanggungan/
                                                  under common control               Benefits of insurance services
       PT Jasa Raharja                            Entitas sepengandali/Entity        Imbalan jasa pertanggungan/
                                                  under common control               Benefits of insurance services
       PT Taspen (Persero)                        Entitas sepengandali/Entity        Asuransi/Insurance
                                                  under common control
       PT BRI Asuransi Indonesia                  Entitas sepengandali/Entity        Asuransi/Insurance
                                                  under common control
       PT Aneka Tambang Tbk                       Entitas sepengandali/Entity        Pembelian emas/Gold purchasing
                                                  under common control
       Yayasan Kesejahteraan                      Pemegang saham anak                Fasilitas kredit modal kerja/
         Pegadaian “Permata”                      Perusahaan/Subsidiary’s            Working capital credit facility
                                                  shareholder
       PT Wijaya Karya Realty                     Entitas sepengandali/Entity        Penjualan aset/Asset sales
                                                  under common control
       PT Pembangunan Perumahan                   Entitas sepengandali/Entity        Jasa konstruksi/Construction
         (Persero) Tbk                            under common control               services
       Direksi dan Dewan Pengawas/                Manajemen kunci Perusahaan/        Remunerasi/Remuneration
       Board of Directors and Supervisory         Key Management of
                                                  the Company
       PT Pefindo Biro Kredit                     Entitas asosiasi/                  Investasi/Investment
                                                  Associate entity




                                                    103
Page 819
                                                                 The original consolidated financial statements included herein
                                                                                                    are in Indonesian language.

   PT PEGADAIAN DAN ENTITAS ANAKNYA                                    PT PEGADAIAN AND ITS SUBSIDIARIES
         CATATAN ATAS LAPORAN                                               NOTES TO CONSOLIDATED
        KEUANGAN KONSOLIDASIAN                                             THE FINANCIAL STATEMENTS
     Tanggal 31 Desember 2023 dan untuk                                     As of December 31, 2023 and
  Tahun yang Berakhir pada Tanggal Tersebut                                   for the Year Then Ended
       (Disajikan dalam Jutaan Rupiah,                                    (Expressed in Millions of Rupiah,
           kecuali dinyatakan lain)                                           unless otherwise stated)


37. SALDO DAN TRANSAKSI DENGAN PIHAK-                           37. RELATED   PARTIES      BALANCES                      AND
    PIHAK BERELASI (lanjutan)                                       TRANSACTIONS (continued)

  b.   Saldo pihak berelasi                                          b.     Balance of related parties

                                           31 Desember/         31 Desember/
                                         December 31, 2023    December 31, 2022

       Kas dan setara kas                                                                      Cash and cash equivalents
       PT Bank Syariah Indonesia Tbk               63.772                 60.937             PT Bank Syariah Indonesia Tbk
       PT Bank Rakyat Indonesia                                                                   PT Bank Rakyat Indonesia
          (Persero) Tbk                            62.114                 51.192                          (Persero) Tbk
       PT Bank Mandiri (Persero) Tbk               36.580                 88.643             PT Bank Mandiri (Persero) Tbk
       PT Bank Negara Indonesia                                                                  PT Bank Negara Indonesia
          (Persero) Tbk                            17.619                 48.653                           (Persero)Tbk
       PT Bank Tabungan Negara                                                                   PT Bank Tabungan Negara
          (Persero) Tbk                               501                    176                          (Persero) Tbk

       Total                                      180.586              249.601                                          Total

       Persentase terhadap
           jumlah aset                              0,22%                 0,34%                  Percentage of total assets

       Piutang lain-lain                                                                                Other receivables
       PT Wijaya Karya Realty                     707.466              707.466                      PT Wijaya Karya Realty
       PT Pembangunan                                                                                   PT Pembangunan
           Perumahan (Persero) Tbk                       -                   143               Perumahan (Persero) Tbk

       Total                                      707.466              707.609                                          Total

       Persentase terhadap
          jumlah aset                               0,86%                 0,96%                  Percentage of total assets

       Pinjaman bank                                                                                           Bank loans
       PT Bank Mandiri (Persero) Tbk           10.749.533            6.661.762               PT Bank Mandiri (Persero) Tbk
       PT Bank Rakyat Indonesia                                                                  PT Bank Rakyat Indonesia
           (Persero) Tbk                        5.244.410            5.492.841                            (Persero) Tbk
       PT Bank Negara Indonesia                                                                  PT Bank Negara Indonesia
           (Persero) Tbk                        3.679.481            2.194.202                            (Persero) Tbk
       PT Bank Syariah Indonesia Tbk              914.403              837.807               PT Bank Syariah Indonesia Tbk

       Total                                   20.587.827           15.186.612                                          Total

       Persentase terhadap
          jumlah liabilitas                        41,22%                 33,81%              Percentage of total liabilities

       Pinjaman dari pemerintah                                                                    Loan from government
       Pusat Investasi Pemerintah                  26.593              372.184               Government Investment Center

       Total                                       26.593              372.184                                          Total

       Persentase terhadap
          jumlah liabilitas                         0,05%                 0,83%               Percentage of total liabilities

       Surat berharga yang diterbitkan                                                                    Securities issued
       Obligasi                                   939.100            1.726.100                               Bonds payable
       Sukuk                                      305.900              190.000                                        Sukuk

       Total                                    1.245.000            1.916.100                                          Total

       Persentase terhadap
          jumlah liabilitas                         2,49%                 4,26%               Percentage of total liabilities




                                                        104
Page 820
                                                                The original consolidated financial statements included herein
                                                                                                   are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                 PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                            NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                          THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                  As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                 (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                        unless otherwise stated)


37. SALDO DAN TRANSAKSI DENGAN PIHAK-                           37. RELATED   PARTIES      BALANCES                     AND
    PIHAK BERELASI (lanjutan)                                       TRANSACTIONS (continued)

   b.   Saldo pihak berelasi (lanjutan)                            b.     Balance of related parties (continued)

                                            Tahun yang berakhir pada tanggal
                                          31 Desember/Year ended December 31

                                               2023               2022

        Biaya bunga bank                                                                        Interest expense on bank
        PT Bank Mandiri (Persero) Tbk             509.491            277.944                PT Bank Mandiri (Persero) Tbk
        PT Bank Rakyat Indonesia                                                                 PT Bank Rakyat Indonesia
            (Persero) Tbk                         305.603            185.645                              (Persero) Tbk
        PT Bank Negara Indonesia                                                                PT Bank Negara Indonesia
            (Persero) Tbk                         104.915                63.437                           (Persero) Tbk
        PT Bank Syariah Indonesia Tbk              45.602                30.494             PT Bank Syariah Indonesia Tbk

        Total                                     965.611            557.520                                           Total

        Persentase terhadap
           jumlah beban                            5,15%                 3,00%                Percentage of total expense


        Jumlah kompensasi Direksi dan Dewan                               Total compensation to the Group’s Board of
        Pengawas Grup untuk tahun yang berakhir                           Directors and Supervisory for the year ended
        pada tanggal 31 Desember 2023 adalah                              December 31, 2023 amounted to Rp169,204
        sebesar Rp169.204 (2022: Rp187.869).                              (2022: Rp187,869).

        Transaksi    dengan    pihak-pihak     berelasi                   Transactions with related parties are using
        menggunakan kebijakan harga dan syarat                            policy and terms of the transaction price agreed
        transaksi yang disepakati oleh para pihak.                        upon by the parties.

38. MANAJEMEN RISIKO                                            38. RISK MANAGEMENT

   Manajemen     menyadari        bahwa    penerapan               Managements realizes that the implementation of
   Manajemen Risiko yang baik dapat membantu                       good Risk Management can assist the Company in
   Perusahaan dalam proses pengambilan keputusan                   the decision-making process and maintain the
   dan menjaga tercapainya sasaran strategis                       achievement of the Company's strategic goals. The
   Perusahaan. Penerapan Manajemen Risiko disusun                  implementation of Risk Management is prepared
   berdasarkan prinsip, kerangka, dan proses                       based on the principles, framework and process of
   Manajemen Risiko yang kemudian disesuaikan                      Risk Management which are then adjusted to the
   dengan karakteristik dan kebutuhan Perusahaan, di               characteristics and needs of the Company, where
   mana hal ini diharapkan dapat mengurangi                        this is expected to reduce losses, promote
   kerugian,    mendorong       pertumbuhan     yang               sustainable growth and realize good corporate
   berkelanjutan    (sustainability   growth),   dan               governance.
   mewujudkan tata kelola Perusahaan yang baik
   (Good Corporate Governance).

   Sesuai dengan prinsip-prinsip manajemen risiko,                 In accordance with the principles of risk
   pengelolaan manajemen risiko disesuaikan dengan                 management, risk management is adjusted to
   kondisi eksternal yang berdampak pada Kinerja                   external conditions that have an impact on the
   Perusahaan secara keseluruhan.                                  Company's overall performance.




                                                          105
Page 821
                                                                 The original consolidated financial statements included herein
                                                                                                    are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                  PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                             NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                           THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                   As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                 for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                  (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                         unless otherwise stated)


38. MANAJEMEN RISIKO (lanjutan)                                  38. RISK MANAGEMENT (continued)

   Tujuan penyusunan Laporan Profil Risiko adalah                   The purpose of preparing the Risk Profile Report is
   sebagai berikut:                                                 as follows:
   1. Menyampaikan informasi mengenai hasil                         1. Convey information regarding the results of
       pengukuran tingkat profil risiko Perusahaan;                      measuring the level of the Company's risk
                                                                         profile;
   2.   Memberikan informasi mengenai penerapan                     2. Providing         information     regarding    the
        manajemen risiko yang telah dilakukan                            implementation of risk management that has
        Perusahaan kepada pemangku kepentingan                           been carried out by the Company to
        (stakeholders);                                                  stakeholders;
   3.   Menyampaikan informasi mengenai hasil                       3. Convey information regarding the results of
        pemantauan dan evaluasi terhadap efektivitas                     monitoring and evaluation of the effectiveness
        perlakuan risiko yang telah dilakukan;                           of the risk treatment that has been carried out;
   4.   Sebagai sarana untuk menumbuhkan risk                       4. As a means of growing risk awareness in an
        awareness dalam upaya membangun budaya                           effort to build a risk culture.
        sadar risiko (risk culture).

   Proses penerapan manajemen risiko di Perusahaan                  The process of implementing risk management in
   meliputi   proses     identifikasi, pengukuran,                  the Company includes the process of identifying,
   pemantauan, dan pengendalian risiko sehingga                     measuring, monitoring and controlling risks so that it
   tidak menimbulkan dampak negatif terhadap upaya                  does not have a negative impact on efforts to
   pencapaian tujuan strategis dan sasaran                          achieve the Company's strategic goals and targets.
   Perusahaan. Penerapan manajemen risiko yang                      Implementing good risk management can protect a
   baik dapat melindungi perusahaan dari ancaman                    company from the threat of failure in carrying out
   kegagalan    dalam     melaksanakan     kegiatan                 operational and business activities and provide
   operasional dan bisnis serta memberikan nilai                    added value that can be used in every decision
   tambah (value added) yang dapat digunakan dalam                  making.
   setiap pengambilan keputusan.

   Pada kinerja Perusahaan di Triwulan IV tahun 2023,               In the Company's performance in the Fourth Quarter
   diterapkan      beberapa     strategi   penerapan                of 2023, several risk management implementation
   manajemen risiko sesuai dengan delapan jenis                     strategies were implemented in accordance with the
   risiko yang dikelola Perusahaan sebagai berikut:                 eight types of risks managed by the Company as
                                                                    follows:

   1.   Risiko kredit                                               1.   Credit risk

        Risiko kredit adalah risiko yang muncul akibat                   Credit risk is the risk that arises due to the
        kegagalan debitur dan/atau pihak lain dalam                      failure of debtors and/or other parties to fulfill
        memenuhi kewajibannya kepada Perusahaan.                         their obligations to the Company. Throughout
        Sepanjang tahun 2023, inflasi tinggi dan                         2023, high inflation and rising fuel prices will
        kenaikan harga bahan bakar minyak                                affect basic needs that use fossil-based
        berpengaruh kepada kebutuhan dasar yang                          logistics transportation. This has an impact on
        menggunakan transportasi logistik berbasis                       the customer's ability to pay installments or
        fosil. Hal ini berdampak terhadap kemampuan                      repay their loans, which causes a decrease in
        nasabah untuk membayar angsuran atau                             the level of customer collectibility. In Quarter IV,
        melunasi pinjamannya yang menyebabkan                            credit risk was well controlled where credit
        menurunnya tingkat kolektibilitas nasabah.                       quality (NPL and LAR) could still be controlled,
        Pada Triwulan IV, risiko kredit dapat terkendali                 so that the credit risk level was at "Low to
        dengan baik dimana kualitas kredit (NPL dan                      Moderate", with the quality of risk management
        LAR) masih dapat dikendalikan, sehingga                          implementation at "Satisfactory".
        tingkat risiko kredit berada pada “Low to
        Moderate”, dengan kualitas           penerapan
        manajemen risiko “Satisfactory”.




                                                           106
Page 822
                                                                   The original consolidated financial statements included herein
                                                                                                      are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                    PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                               NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                             THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                     As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                   for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                    (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                           unless otherwise stated)


38. MANAJEMEN RISIKO (lanjutan)                                    38. RISK MANAGEMENT (continued)

   1.   Risiko kredit (lanjutan)                                      1.   Credit risk (continued)

        Mitigasi    yang     telah   dilakukan   dalam                     Mitigation that has been carried out in
        mengendalikan eksposur risiko pada Risiko                          controlling risk exposure to Credit Risk,
        Kredit, antara lain sebagai berikut:                               includes the following:
        1. Menjaga kualitas kredit pada penyaluran                         1. Maintaining credit quality in KUPEDES
             KUPEDES;                                                           distribution;
        2. Selektif dalam penyaluran Kupedes;                              2. Selective in distribution of Kupedes;
        3. Pemberlakuan pembatasan pencairan bagi                          3. Implementation          of       disbursement
             Unit Kerja dengan NPL >3%;                                         restrictions for Work Units with NPL >3%;
        4. Mendorong UPC dan Cabang untuk                                  4. Encourage UPC and Branches to comply
             melaksanakan SOP secara patuh terutama                             with SOPs, especially the re-assessment
             taksir ulang BJ hasil pencairan dari Agen                          of BJ disbursement from Pawn Agents;
             Gadai;
        5. Menjaga kualitas kredit pasca penyaluran                        5.   Maintaining credit quality after KUPEDES
             KUPEDES;                                                           distribution;
        6. Pengawasan pembayaran PT POJ akan                               6.   Monitoring of PT POJ payments will be
             dilakukan secara tepat waktu sesuai                                carried out in a timely manner according to
             perjanjian kredit;                                                 the credit agreement;
        7. Meningkatkan kualitas pencairan kredit                          7.   Improving      the     quality   of  credit
             melalui Komite Kredit.                                             disbursement        through    the   Credit
                                                                                Committee.

        I.   Proses pencairan kredit                                       I.   Credit disbursement process

             Portofolio pinjaman yang disalurkan Grup                           The loan portfolio disbursed by the Group
             masih didominasi oleh kredit berbasis                              is still dominated by mortgage-based
             gadai. Adanya barang atau agunan yang                              loans. The existence of goods or collateral
             dijadikan jaminan oleh kreditur memiliki                           that is used as collateral by the creditor has
             nilai likuiditas yang relatif tinggi sehingga                      a relatively high liquidity value so that it can
             dapat dijual ketika kreditur wanprestasi.                          be sold when the creditor default.
             Sedangkan, kredit berbasis fidusia                                 Whereas, fiduciary-based credit uses
             menggunakan asuransi kredit untuk kredit                           credit insurance for loans that are not
             yang tidak dijamin dengan agunan                                   guaranteed by material collateral.
             kebendaan.

             Bentuk pengawasan yang dilakukan oleh                              The form of supervision carried out by the
             Pemimpin Unit Kerja maupun Auditor                                 Work Unit Leader and Internal Auditor is
             Internal dilakukan secara baik dan terus-                          carried out properly and continuously. The
             menerus. Perubahan proses bisnis                                   change in fiduciary-based business
             berbasis      fidusia  menjadi     digital                         processes to digital is by uses the
             menggunakan aplikasi Pegadaian Four                                Pegadaian Four Digital (“P4D”) application
             Digital (“P4D”) dan Pegadaian Origination                          and Pegadaian Origination Machine
             Machine (“PRIME”) yang pengolahan                                  (“PRIME”), when data processing has been
             datanya sudah terintegerasi dengan data                            integrated with external data, such as
             eksternal, seperti Kependudukan dan                                Kependudukan       dan     Catatan     Sipil
             Catatan Sipil (“Dukcapil”), Pefindo, dan                           (“Dukcapil”), Pefindo, and PT Asuransi
             PT Asuransi Jasaraharja Putera.                                    Jasaraharja Putera.




                                                             107
Page 823
                                                                  The original consolidated financial statements included herein
                                                                                                     are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                   PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                              NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                            THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                    As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                  for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                   (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                          unless otherwise stated)


38. MANAJEMEN RISIKO (lanjutan)                                   38. RISK MANAGEMENT (continued)

   1.   Risiko kredit (lanjutan)                                     1.    Credit risk (continued)

        II.   Kredit  jatuh     tempo      mengalami                       II.   Matured loans experience a decrease in
              penurunan nilai/kualitas kredit                                    credit value/quality

              Kredit jatuh tempo adalah kredit yang telah                        Matured loan is loan that has passed a
              melewati batas waktu tertentu untuk dapat                          certain time limit to be completed
              segera diselesaikan. Ketika kredit tidak                           immediately. When credit cannot be settled
              dapat diselesaikan oleh kreditur, nilai                            by the creditor, the value of collateral that
              agunan yang dijadikan sebagai jaminan                              is used as collateral can experience a
              dapat mengalami penurunan nilai akibat                             decline in value due to several factors,
              beberapa faktor, seperti penurunan harga                           such as a decrease in the price of gold for
              emas untuk kredit berbasis gadai dan                               loans based on pawn and a decrease in the
              turunnya harga jual untuk barang jaminan                           selling price of movable collateral.
              bergerak.

              Untuk memitigasi potensi kerugian yang                             To mitigate potential losses resulting from
              diakibatkan penurunan kualitas kredit,                             a decrease in credit quality, the Group
              Grup membentuk CKPN sebesar kerugian                               forms a collective and individual CKPN
              kredit ekspektasian (“ECL”) 12 bulan atau                          recognised at an amount equal to either
              kerugian kredit ekspektasian sepanjang                             12-month expected credit losses (“ECL”) or
              umur aset keuangan (lifetime ECL).                                 lifetime ECLs. Lifetime ECLs are the ECLs
              Lifetime ECL adalah kerugian kredit                                that result from all possible default events
              ekspektasian yang berasal dari semua                               over the expected life of a financial
              kemungkinan kejadian gagal bayar                                   instrument, whereas 12-month ECLs are
              sepanjang umur ekspektasian suatu                                  the portion of ECLs that result from default
              instrumen keuangan, sedangkan ECL 12                               events that are possible within the 12
              bulan adalah porsi dari kerugian kredit                            months after reporting date using historical
              ekspektasian     yang     berasal     dari                         data.
              kemungkinan kejadian gagal bayar dalam
              12 bulan setelah tanggal pelaporan
              menggunakan data historis.

              Dalam proses pemberian kredit, penaksir                            In the process of granting credit, the
              melakukan penilaian barang agunan                                  estimator evaluates collateral goods as a
              sebagai dasar untuk menentukan besaran                             basis for determining the amount of the
              pinjaman, sedangkan kredit berbasis                                loan, while fiduciary-based loans use credit
              fidusia menggunakan asuransi kredit untuk                          insurance for loans that are not guaranteed
              kredit yang tidak dijamin dengan agunan                            by material collateral. In managed
              kebendaan. Dalam proses bisnis yang                                business processes, the Group has
              dikelola,    Grup    sudah     menerapkan                          implemented good risk management with
              manajemen risiko yang baik dengan                                  the existence of credit risk mitigation so the
              adanya mitigasi risiko kredit sehingga                             potential for the occurrence of losses is
              potensi terjadinya kerugian relatif kecil.                         relatively small.

              Tabel berikut menggambarkan eksposur                               The following table breaks down the
              maksimum risiko kredit Grup (setelah                               Group’s maximum exposure to credit risk
              dikurangi CKPN) adalah sebagai berikut:                            (net of CKPN) is as follows:
                                                  2023              2022
              ASET                                                                                                 ASSETS
              Kas dan setara kas                    263.631            378.750                     Cash and cash equivalents
              Pinjaman yang diberikan
                 - bersih                        64.456.296          55.347.852                                    Loans - net
              Pendapatan yang masih
                 harus diterima                   2.264.818          2.379.068                                Accrued income
              Piutang lain-lain - bersih            496.523            837.521                         Other receivables - net
              Total                              67.481.268         58.943.191                                           Total


                                                            108
Page 824
                                                                                  The original consolidated financial statements included herein
                                                                                                                     are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                                      PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                                 NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                               THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                                       As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                                     for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                                      (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                                             unless otherwise stated)


38. MANAJEMEN RISIKO (lanjutan)                                                 38. RISK MANAGEMENT (continued)

   1.   Risiko kredit (lanjutan)                                                         1.     Credit risk (continued)

        III. Konsentrasi risiko instrumen keuangan                                              III. Concentration of risks of financial
             dengan eksposur risiko kredit                                                           instruments with credit risk exposure

            a.   Sektor geografis                                                                     a.     Geographic sectors

                 Tabel berikut menggambarkan rincian                                                         The following table breaks down the
                 eksposur kredit maksimum Grup pada                                                          Group’s maximum credit exposure at
                 nilai tercatat yang dikategorikan                                                           their carrying amounts as categorised
                 berdasarkan area geografis pada                                                             by     geographic   region    as    at
                 tanggal 31 Desember 2023 dan 2022:                                                          December 31, 2023 and 2022:
                                                                        31 Desember/December 31, 2023

                                                                                          Bali dan/
                                                                                            and             Sulawesi,
                                                                                            Nusa           Maluku dan/    Jumlah/
                                            Jawa         Sumatera       Kalimantan        Tenggara         and Papua       Total
                 Kas dan setara kas          211.128         14.497             5.075           11.691          21.240       263.631 Cash and cash equivalents
                 Pinjaman yang
                    diberikan - bruto      30.876.905    10.868.744         5.317.315         6.889.570     13.621.029    67.573.563             Loans - gross
                 Pendapatan yang
                    masih harus diterima      878.801       393.121          189.887           272.727         530.282     2.264.818           Accrued income
                 Piutang lain-lain          1.073.543        12.302           15.957               970          18.853     1.121.625          Other receivables
                 Aset lain-lain                86.248         7.276            2.468             5.597          20.545       122.134              Other assets

                 Total                     33.126.625    11.295.940         5.530.702         7.180.555     14.211.949    71.345.771                      Total
                 Dikurangi:                                                                                                                              Less:
                 Cadangan kerugian                                                                                                               Allowance for
                    penurunan nilai        (2.487.890)     (412.076)        (181.749)         (248.763)       (530.040)   (3.860.518)      impairment losses

                 Total                     30.638.735    10.883.864         5.348.953         6.931.792     13.681.909    67.485.253                     Total



                                                                        31 Desember/December 31, 2022

                                                                                          Bali dan/
                                                                                            and             Sulawesi,
                                                                                            Nusa           Maluku dan/    Jumlah/
                                            Jawa         Sumatera       Kalimantan        Tenggara         and Papua       Total
                 Kas dan setara kas          322.100         13.607             4.691           16.070          22.282       378.750 Cash and cash equivalents
                 Pinjaman yang
                    diberikan - bruto      27.123.829     9.565.221         4.509.139         5.968.585     11.886.142    59.052.916             Loans - gross
                 Pendapatan yang
                    masih harus diterima    1.094.554       357.269          176.213           250.608         500.424     2.379.068           Accrued income
                 Piutang lain-lain            921.099        11.706            8.035             1.297          20.612       962.749          Other receivables
                 Aset lain-lain                80.239         7.261            2.692             5.664          21.090       116.946              Other assets

                 Total                     29.541.821     9.955.064         4.700.770         6.242.224     12.450.550    62.890.429                      Total
                 Dikurangi:                                                                                                                              Less:
                 Cadangan kerugian                                                                                                               Allowance for
                    penurunan nilai        (3.396.826)      (158.101)         (71.539)          (99.696)     (221.076)    (3.947.238)        impairment losses

                 Total                     26.144.995     9.796.963         4.629.231         6.142.528     12.229.474    58.943.191                     Total




                                                                      109
Page 825
                                                                               The original consolidated financial statements included herein
                                                                                                                  are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                                 PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                            NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                          THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                                  As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                                for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                                 (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                                        unless otherwise stated)


38. MANAJEMEN RISIKO (lanjutan)                                               38. RISK MANAGEMENT (continued)

   1.   Risiko kredit (lanjutan)                                                   1.        Credit risk (continued)

        III. Konsentrasi risiko instrumen keuangan                                           III. Concentration of risks of financial
             dengan eksposur risiko kredit (lanjutan)                                             instruments with credit risk exposure
                                                                                                  (continued)

            b.   Kualitas kredit dari aset keuangan                                              b.   Credit quality of financial assets

                 Pada tanggal 31 Desember 2023 dan                                                    As at December 31, 2023 and 2022,
                 2022, eksposur risiko kredit atas aset                                               credit risk exposure relating to
                 keuangan berdasarkan kualitas aset                                                   financial assets based on quality of
                 keuangan terbagi atas:                                                               financial assets are divided as follows:

                                                                  31 Desember/December 31, 2023

                                              Belum jatuh     Telah jatuh
                                                 tempo           tempo
                                               atau tidak     tetapi tidak                     Penyisihan
                                               mengalami      mengalami                        piutang tak
                                               penurunan      penurunan                         tertagih/
                                                  nilai/          nilai/     Mengalami          Provision
                                              Neither past   Past due but    penurunan             for
                                                   due             not          nilai/          doubtful      Jumlah/
                                              nor impaired     impaired       Impaired           account       Total

                                                                                                                                       Cash and
                 Kas dan setara kas               263.631                -               -               -      263.631      cash equivalents
                 Pinjaman yang
                    diberikan - bersih          63.470.355      2.090.430      2.012.778        (3.117.267)   64.456.296              Loans - net
                 Pendapatan yang masih
                    harus diterima               2.112.303         18.083       134.432                   -    2.264.818          Accrued income
                 Piutang lain-lain - bersih      1.121.626              -             -           (625.103)      496.523   Other receivables - net
                 Aset lain-lain - bersih             3.985              -       118.148           (118.148)        3.985       Other assets - net

                 Total                          66.971.900      2.108.513     2.265.358         (3.860.518)   67.485.253                    Total



                                                                  31 Desember/December 31, 2022

                                              Belum jatuh     Telah jatuh
                                                 tempo           tempo
                                               atau tidak     tetapi tidak                     Penyisihan
                                               mengalami      mengalami                        piutang tak
                                               penurunan      penurunan                         tertagih/
                                                  nilai/          nilai/     Mengalami          Provision
                                              Neither past   Past due but    penurunan             for
                                                   due             not          nilai/          doubtful      Jumlah/
                                              nor impaired     impaired       Impaired           account       Total

                                                                                                                                       Cash and
                 Kas dan setara kas               378.750                -               -               -      378.750      cash equivalents
                 Pinjaman yang
                    diberikan - bersih          56.817.778        498.402      1.736.736        (3.705.064)   55.347.852              Loans - net
                 Pendapatan yang masih
                    harus diterima               2.306.317         16.876        55.875                   -    2.379.068          Accrued income
                 Piutang lain-lain - bersih        837.521              -       125.228           (125.228)      837.521   Other receivables - net
                 Aset lain-lain - bersih                 -              -       116.946           (116.946)            -       Other assets - net

                 Total                          60.340.366        515.278      2.034.785        (3.947.238)   58.943.191                    Total




                                                                     110
Page 826
                                                               The original consolidated financial statements included herein
                                                                                                  are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                           NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                         THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                 As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                               for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                       unless otherwise stated)


38. MANAJEMEN RISIKO (lanjutan)                                38. RISK MANAGEMENT (continued)

   1.   Risiko kredit (lanjutan)                                  1.   Credit risk (continued)

        III. Konsentrasi risiko instrumen keuangan                     III. Concentration of risks of financial
             dengan eksposur risiko kredit (lanjutan)                       instruments with credit risk exposure
                                                                            (continued)

            c.   Agunan                                                     c.    Collateral

                 Dalam kegiatan bisnis Perusahaan                                 In the Company’s business activities
                 berbasis gadai, terdapat jaminan                                 based on pawn, there is a material
                 kebendaan yang dijadikan agunan                                  guarantee that is used as collateral in
                 dalam memperoleh pinjaman. Potensi                               obtaining loans. The potential risk that
                 risiko yang muncul adalah adanya                                 arises is the existence of counterfeit
                 barang palsu untuk jaminan perhiasan                             goods to guarantee gold jewelry, low
                 emas, barang elektronik dengan                                   quality electronic goods, and fake
                 kualitas rendah, dan BPKB kendaraan                              motor vehicle BPKB. To mitigate so
                 bermotor      palsu.     Perusahaan                              that it does not occur, the Company
                 meningkatkan kompetensi Penaksir                                 increases     the    competence       of
                 dalam menilai agunan secara berkala                              estimators in assessing collateral
                 dan melakukan kerjasama dengan                                   regularly and cooperating with
                 instansi pemerintah dalam hal                                    government agencies in checking the
                 pengecekan keabsahan kendaraan                                   validity of motorised vehicles.
                 bermotor.

                 Untuk kredit berbasis fidusia, adanya                            For fiduciary loans, the existence of
                 BPKB yang dijadikan jaminan dan fisik                            BPKB is used as collateral and the
                 kendaraan dipinjamankan kembali                                  physical vehicle is loaned back to the
                 kepada kreditur untuk menunjang                                  creditor to support the smooth running
                 kelancaran     aktivitas    usahanya,                            of the business, the Company faces
                 Perusahaan menghadapi potensi                                    the potential risk of physical loss or
                 risiko hilang atau rusaknya fisik                                damage to the vehicle. In mitigating so
                 kendaraan tersebut. Tim mikro selalu                             that it does not occur, the micro team
                 melakukan kunjungan ke nasabah                                   always visits customers regularly with
                 secara berkala dengan maksud untuk                               the intention to ensure the physical
                 memastikan kondisi fisik kendaraan                               condition of the vehicle is still intact
                 masih dalam keadaaan utuh dan baik.                              and good.

   2.   Risiko operasional                                        2.   Operational risk

        Risiko Operasional adalah risiko akibat                        Operational Risk is the risk resulting from
        ketidakcukupan dan/atau tidak berfungsinya                     inadequacy and/or non-functioning of internal
        proses internal, kesalahan manusia, kegagalan                  processes, human error, system failure, and/or
        sistem, dan/atau adanya kejadian eksternal                     external events that affect the Company's
        yang mempengaruhi operasional Perusahaan.                      operations. The Company's Operational Risk
        Profil Risiko Operasional Perusahaan pada                      Profile in the Fourth Quarter of 2023 is at the
        Triwulan IV 2023 berada pada tingkat “Low” di                  "Low" level where the Inherent Operational Risk
        mana tingkat Risiko Inheren Risiko Operasional                 level is "Low" with the quality of risk
        adalah “Low” dengan kualitas penerapan                         management          implementation       being
        manajemen risiko “Satisfactory”.                               "Satisfactory".

        Mitigasi yang dilakukan dalam mengendalikan                    Mitigation carried out in controlling risk
        eksposur risiko pada Risiko Operasional pada                   exposure to Operational Risk in the Fourth
        Triwulan IV antara lain sebagai berikut:                       Quarter of 2023 includes the following:
        1. Refreshing dan penambahan pengetahuan                       1. Refreshing and increasing knowledge
             terkait Barang Jaminan (BJ);                                   related to Collateral Goods (BJ);




                                                         111
Page 827
                                                                   The original consolidated financial statements included herein
                                                                                                      are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                    PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                               NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                             THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                     As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                   for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                    (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                           unless otherwise stated)


38. MANAJEMEN RISIKO (lanjutan)                                    38. RISK MANAGEMENT (continued)

   2.   Risiko operasional (lanjutan)                                 2.   Operational risk (continued)

        Mitigasi yang dilakukan dalam mengendalikan                        Mitigation carried out in controlling risk
        eksposur risiko pada Risiko Operasional pada                       exposure to Operational Risk in the Fourth
        Triwulan IV antara lain sebagai berikut:                           Quarter of 2023 includes the following:
        (lanjutan)                                                         (continued)
        2. Melakukan pengkinian alat taksir untuk                          2. Updating the estimation tool to detect
             mendeteksi BJ nasabah;                                             customer BJ;
        3. Meningkatkan       kewaspadaan     terkait                      3. Increasing        awareness         regarding
             nasabah yang sering bertransaksi di                                customers      who     frequently     make
             Perusahaan (terutama BJ emas lantakan                              transactions with the Company (especially
             dan berlian);                                                      BJ bullion and diamonds);
        4. Meningkatkan efektivitas pengawasan                             4. Increasing the effectiveness of monitoring
             pelaksanaan Waskat.                                                the implementation of Waskat.

   3.   Risiko strategi                                               3.   Strategy risk

        Risiko    strategis adalah  risiko   akibat                        Strategic risk is a risk due to inaccuracy in
        ketidaktepatan dalam pengambilan dan/atau                          making and/or implementing a strategic
        pelaksanaan suatu keputusan strategis serta                        decision and failure to anticipate changes in the
        kegagalan dalam mengantisipasi perubahan                           business environment.
        lingkungan bisnis.

        Pengukuran       risiko   strategis     dilakukan                  Strategic risk measurement is carried out based
        berdasarkan faktor-faktor risiko yang melekat                      on the risk factors attached to each level of
        pada setiap level strategi bisnis, level korporat,                 business strategy, corporate level, business
        level bisnis, dan level fungsional berdasarkan                     level, and functional level based on company
        kinerja      perusahaan,       yaitu      dengan                   performance, namely by comparing actual
        membandingkan hasil aktual dengan target                           results with predetermined targets.
        yang telah ditetapkan.

        Risiko Inheren Strategis mengalami perbaikan                       Strategic Inherent Risk experienced an
        tingkat risiko yang disebabkan oleh perbaikan                      improvement in the risk level due to
        pada pencapaian penyaluran KUR Syariah,                            improvements in the achievement of Sharia
        pangsa pasar pembiayaan Pegadaian, jumlah                          KUR distribution, Pegadaian financing market
        debitur UMi Digital (UMi Corner), dan                              share, the number of UMi Digital (UMi Corner)
        pertumbuhan laba sebelum pajak (YoY)                               debtors, and growth in profit before tax (YoY)
        sehingga tingkat risiko inheren Profil Risiko                      so that the inherent risk level of the Company's
        Strategis Perusahaan pada Triwulan IV 2023                         Strategic Risk Profile in the Quarter IV 2023 is
        berada pada tingkat “Low” dengan kualitas                          at the "Low" level with the quality of risk
        penerapan manajemen risiko “Satisfactory” dan                      management           implementation          being
        tingkat profil risiko komposit risiko strategis                    "Satisfactory" and the company's strategic risk
        perusahaan berada pada tingkat “Low”.                              composite risk profile level is at the "Low" level.

   4.   Risiko pasar                                                  4.   Market risk

        Risiko Pasar adalah risiko pada posisi aset,                       Market Risk is the risk on the position of assets,
        liabilitas,    ekuitas,    dan/atau     rekening                   liabilities,  equity    and/or     administrative
        administratif, termasuk transaksi derivatif akibat                 accounts, including derivative transactions due
        perubahan secara keseluruhan dari kondisi                          to overall changes in market conditions.
        pasar.




                                                             112
Page 828
                                                                The original consolidated financial statements included herein
                                                                                                   are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                 PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                            NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                          THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                  As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                 (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                        unless otherwise stated)


38. MANAJEMEN RISIKO (lanjutan)                                 38. RISK MANAGEMENT (continued)

   4.   Risiko pasar (lanjutan)                                    4.   Market risk (continued)

        Risiko Pasar dipengaruhi oleh tingginya yield                   Market risk is influenced by high bond yields
        obligasi dan pinjaman bank KMK (committed)                      and KMK (committed) bank loans, so currently
        sehingga saat ini pinjaman bank jangka pendek                   short-term bank loans are the right option. Apart
        menjadi opsi yang tepat. Selain itu, adanya                     from that, there is a possibility of high working
        kemungkinan tingginya suku bunga modal kerja                    capital interest rates in 2024 due to fluctuating
        pada tahun 2024 disebabkan oleh tingkat suku                    interest rates as a result of the increase in the
        bunga yang fluktuatif sebagai dampak kenaikan                   reference      interest    rate/uncertainty     in
        suku        bunga         acuan/ketidakpastian                  Indonesia's macro-economic and internal
        makroekonomi dan politik internal Indonesia.                    politics.

        Profil Risiko Pasar Perusahaan pada Triwulan                    The Company's Market Risk Profile in the
        IV 2023 berada pada tingkat “Moderate” dimana                   Fourth Quarter of 2023 is at a “Moderate” level
        tingkat Risiko Inheren Risiko Pasar adalah “Low                 where the Inherent Market Risk level is “Low to
        to Moderate” dengan kualitas penerapan                          Moderate” with the quality of implementing risk
        manajemen risiko “Satisfactory”.                                management “Satisfactory”.

        Mitigasi yang dilakukan dalam mengendalikan                     Mitigation carried out in controlling risk
        eksposur risiko pada risiko pasar, adalah:                      exposure to market risk includes the following:
        1. Analisis, pengawasan, dan penetapan                          1. Analysis, monitoring and determination of
             standar taksiran logam emas yang                                gold metal estimation standards that are
             disesuaikan dengan volatilitas harga pasar                      adjusted to the volatility of gold market
             emas;                                                           prices;
        2. Penetapan STL dan HDLE dengan metode                         2. Determination of STL and HDLE using the
             Simple Moving Average (SMA) dengan                              Simple Moving Average (SMA) method by
             memperhatikan tren perubahan harga                              paying attention to the trend of changes in
             emas;                                                           gold prices;
        3. Bekerja sama dengan banyak kreditur                          3. Collaborating with many creditors to get
             sehingga mendapatkan tingkat bunga yang                         competitive interest rates;
             kompetitif;
        4. Menganalisa kondisi pasar (benchmark                         4.   Analyzing market conditions (SUN
             rate SUN) dan prediksi BI rate 1 tahun ke                       benchmark rate) and BI rate predictions for
             depan (pada saat penerbitan obligasi);                          the next 1 year (at the time of bond
                                                                             issuance);
        5.   Manajemen menerbitkan obligasi dan                         5.   Management issues bonds and increases
             menambah fasilitas pinjaman perbankan                           banking loan facilities either through new or
             baik dengan kerjasama perbankan baru                            existing banking collaborations;
             ataupun eksisting;
        6.   Menerbitkan liabilitas jangka panjang                      6.   Issue long-term liabilities in the form of
             berupa obligasi PUB 5 Tahap 5 di awal                           PUB 5 Phase 5 bonds in early 2024
             tahun 2024 sebesar Rp2.700.000; (sukuk 2                        amounting to Rp2,700,000; (sukuk 2
             Tahap 5);                                                       Phase 5);
        7.   Memperluas kerja sama baru dengan mitra                    7.   Expanding new collaborations with banking
             perbankan dalam rangka mencari sumber                           partners in order to find sources of money
             pendanaan money market dengan rate                              market funding at competitive rates while
             yang bersaing dengan mengedepankan                              prioritizing Company profitability; and
             profitibilitas Perusahaan; dan
        8.   Mendapatkan          komitmen    sumber                    8.   Obtain committed funding sources at low
             pendanaan dengan tarif yang rendah dari                         rates from banks.
             perbankan.




                                                          113
Page 829
                                                                  The original consolidated financial statements included herein
                                                                                                     are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                   PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                              NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                            THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                    As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                  for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                   (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                          unless otherwise stated)


38. MANAJEMEN RISIKO (lanjutan)                                   38. RISK MANAGEMENT (continued)

   4.   Risiko pasar (lanjutan)                                      4.   Market risk (continued)

        a.   Risiko pendanaan                                             a.   Funding risk

             Perusahaan mengelola risiko dukungan                              The Company manages the risk of financial
             dana agar dapat memenuhi setiap                                   support so that it can fulfill every promised
             kewajiban finansial yang sudah dijanjikan                         financial obligation promptly, and can
             secara tepat       waktu, serta     dapat                         maintain an adequate and optimal level of
             memelihara     tingkat   likuiditas  yang                         liquidity.
             memadai dan optimal.

             Perusahaan mengelola Risiko Dukungan                              The Company manages Fund Support
             Dana agar dapat memenuhi setiap                                   Risk to fulfil every promised financial
             kewajiban finansial yang sudah dijanjikan                         obligation on time and be able to maintain
             secara tepat waktu, dan dapat memelihara                          an adequate level of liquidity.
             tingkat likuiditas yang memadai.

             Perusahaan telah mempersiapkan atas                               The Company has prepared for the
             potensi meningkatnya eksposur akibat                              potential for increased exposure due to
             kesulitan sumber pendanaan dengan                                 difficulties in funding sources by increasing
             penambahan plafon pinjaman Bank baik                              the credit limit of both conventional and
             konven maupun syariah dan melakukan                               Islamic banks and issuing bonds to
             penerbitan obligasi guna meningkatkan                             increase resilience in terms of funding
             ketahanan secara sumber pendanaan.                                sources. Public interest in investing in
             Minat masyarakat untuk berinvestasi                               equity instruments, especially bonds, has
             dalam instrumen ekuitas terutama obligasi                         increased significantly, this is supported by
             terjadi peningkatan yang signifikan. Hal ini                      the “AAA” Pegadaian rating for securities.
             didukung dengan rating Pegadaian “AAA”
             untuk Surat Berharga.

             Probabilitas risiko ini muncul relatif kecil                      The probability of this risk appears
             dikarenakan berikut ini:                                          relatively small due to the following:

             -   Kinerja keuangan Grup dari tahun ke                            -    The Group’s financial performance
                 tahun menunjukkan pertumbuhan.                                      from year to year shows growth.
             -   Terkait dengan kinerja keuangan yang                           -    Associated with good financial
                 baik, kepercayaan investor semakin                                  performance, investor confidence is
                 meningkat. Hal ini terlihat dari                                    increasing. This can be shown from
                 penilaian Pefindo untuk obligasi Grup                               Pefindo’s rating for the Group’s bond
                 mendapat rating “AAA+” (triple A plus;                              rated “AAA+” (triple A plus; stable
                 stable outlook) klasifikasi investment                              look) investment grade classification.
                 grade.
             -   Telah dilakukannya portofolio sumber                           -    There has been a portfolio of short-
                 pendanaan jangka pendek yang                                        term funding originating from various
                 berasal    dari   berbagai     kreditur                             banking creditors.
                 perbankan.




                                                            114
Page 830
                                                                The original consolidated financial statements included herein
                                                                                                   are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                  PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                             NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                           THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                   As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                 for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                  (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                         unless otherwise stated)


38. MANAJEMEN RISIKO (lanjutan)                                38. RISK MANAGEMENT (continued)

   4.   Risiko pasar (lanjutan)                                     4.     Market risk (continued)

         b. Risiko tingkat suku bunga                                      b.   Interest rate risk

            Risiko tingkat suku bunga adalah risiko                             Interest rate risk is the risk that the fair
            dimana arus kas atau nilai wajar di masa                            value or future cash flows of a financial
            mendatang atas instrumen keuangan akan                              instrument will fluctuate because of
            berfluktuasi akibat perubahan suku bunga                            changes in market interest rates.
            pasar.

            Risiko tingkat suku bunga Grup timbul                               The Group’s interest rate risk primarily
            terutama dari pinjaman. Pinjaman yang                               arises from its borrowings. Borrowings
            diterbitkan    dengan    tingkat   bunga                            issued at floating rates expose the Group
            mengambang mengekspos Grup terhadap                                 to cash flow interest rate risk. Borrowings
            risiko suku bunga arus kas. Pinjaman yang                           issued at fixed rates expose the Group to
            diterbitkan dengan tingkat suku bunga                               fair value interest rate risk. Loans is not
            tetap mengekspos Grup terhadap risiko                               exposed to interest rate risk due to the
            nilai wajar suku bunga. Pembiayaan yang                             short term of financing.
            diberikan tidak terekspos risiko tingkat
            suku bunga karena jangka waktu
            pembiayaan yang pendek.

            Tabel berikut menunjukkan sensitivitas                              The following tables demonstrate the
            atas kemungkinan perubahan fluktuasi                                sensitivity to a reasonably possible
            suku bunga, dengan variabel lain dianggap                           fluctuation change in interest rate, with all
            tetap, terhadap laba sebelum pajak Grup                             other variables held constant, of the
                                                                                Group’s profit before tax.

                                              Dampak terhadap laba
                                                  sebelum pajak/
                                             Effect of profit before tax

                                          Peningkatan/        Penurunan/
                                           Increase by        Decrease by
                                               1%                 1%
            31 Desember 2023                   (432.514)              432.514                           December 31, 2023

            31 Desember 2022                   (342.454)              342.454                           December 31, 2022

   5.   Risiko likuiditas                                           5.     Liquidity risk

        Risiko Likuiditas adalah Risiko akibat                             Liquidity risk is the risk resulting from the
        ketidakmampuan Perusahaan untuk memenuhi                           Company's inability to meet its maturing
        liabilitas yang jatuh tempo dari sumber                            liabilities from cash flow funding sources and/or
        pendanaan arus kas dan/atau dari aset likuid                       from liquid assets that can be easily converted
        yang dapat dengan mudah dikonversi menjadi                         into cash, without disrupting the Company's
        kas, tanpa mengganggu aktivitas dan kondisi                        activities and financial condition.
        keuangan Perusahaan.

        Perusahaan mengelola Risiko Likuiditas agar                        The Company manages Liquidity Risk so that it
        dapat memenuhi setiap kewajiban finansial                          can fulfill every financial obligation that has
        yang sudah dijanjikan secara tepat waktu, dan                      been promised in a timely manner, and can
        dapat memelihara tingkat likuiditas yang                           maintain an adequate level of liquidity.
        memadai.      RKAP      Perusahaan      telah                      the Company’s RKAP has set the BI 7 Days
        menetapkan BI 7 Days Repo Rate (BI7DRR)                            Repo Rate (BI7DRR) in 2023 to increase to
        pada tahun 2023 naik menjadi 5,75% yang                            5.75%, which aims to maintain the stability of
        bertujuan untuk menjaga stabilitas ekonomi                         the Indonesian economy and the national
        Indonesia dan sistem keuangan nasional.                            financial system.


                                                        115
Page 831
                                                                        The original consolidated financial statements included herein
                                                                                                           are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                         PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                    NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                  THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                          As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                        for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                         (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                                unless otherwise stated)


38. MANAJEMEN RISIKO (lanjutan)                                        38. RISK MANAGEMENT (continued)

   5.   Risiko likuiditas (lanjutan)                                       5.   Liquidity risk (continued)

        Pada Desember 2023, BI mempertahankan BI                                In December 2023, BI maintains the BI Rate at
        Rate pada 6,00% dengan fokus kebijakan                                  6.00% with a pro-stability monetary policy
        moneter yang pro-stability yaitu untuk                                  focus, namely strengthening the stability of the
        penguatan stabilitas nilai tukar Rupiah serta                           Rupiah exchange rate as well as preemptive
        langkah preemptive dan forward looking untuk                            and forward looking steps to ensure inflation
        memastikan inflasi tetap terkendali dalam                               remains under control within the target
        sasaran 2,5 ± 1% pada 2024.                                             of 2.5 ± 1% in 2024.

        Profil Risiko Likuiditas Perusahaan pada                                The Company's Liquidity Risk Profile in the
        Triwulan IV 2023 berada pada tingkat “Low”                              Fourth Quarter of 2023 was at a “Low” level
        dimana tingkat Risiko Inheren Risiko Likuiditas                         where the Inherent Liquidity Risk level was
        adalah “Low” dengan kualitas penerapan                                  “Low” with the quality of implementing risk
        manajemen risiko “Satisfactory”.                                        management “Satisfactory”.

        Perusahaan telah mempersiapkan diri dalam                               The Company has prepared itself to face the
        menghadapi potensi meningkatnya eksposur                                potential increase in liquidity risk exposure due
        risiko likuiditas akibat kesulitan sumber                               to difficulty in funding sources by maintaining
        pendanaan dengan menjaga kecukupan plafon                               adequate ceilings on bank loans, both
        pinjaman bank baik konvensial maupun syariah                            conventional and sharia, and by issuing
        serta     dengan    melakukan     penerbitan                            bonds/sukuk to increase resilience in terms of
        obligasi/sukuk guna meningkatkan ketahanan                              funding sources.
        dari segi sumber pendanaan.

        Selain itu Perusahaan terus melakukan                                   In addition, the Company continues to carry out
        berbagai mitigasi risiko seperti:                                       various risk mitigations such as:
        1. Mencari alternatif pinjaman modal kerja                              1. Looking for alternative working capital
            dengan suku bunga yang kompetitif,                                       loans with competitive interest rates,
            termasuk dengan menjalin kerjasama baru;                                 including      by     establishing    new
                                                                                     collaborations;
        2.   Menerbitkan       obligasi/sukuk/MTN/MTN                           2. Issue bonds/sukuk/MTN/MTN Sharia;
             Syariah;
        3.   Mengajukan penambahan plafon pinjaman                              3.      Apply for an additional loan ceiling from
             dari kreditur dengan suku bunga kompetitif;                                creditors with competitive interest rates;
        4.   Mengajukan        permohonan       fasilitas                       4.      Apply for weekly facilities and negotiate
             mingguan dan melakukan negosiasi suku                                      short-term loan interest rates with banks to
             bunga pinjaman jangka pendek pada bank                                     get better COF.
             untuk mendapatkan COF yang lebih baik.

        Tabel di bawah ini menunjukan sisa jatuh tempo                          The tables below show the remaining maturities
        dari liabilitas keuangan Grup berdasarkan pada                          of the Group’s financial liabilities based on
        arus kas kontraktual tidak terdiskonto:                                 contractual undiscounted cash flows:
                                                         31 Desember/December 31, 2023
                                   `

                                       Tidak memiliki
                                        kontrak jatuh   Kurang dari    Lebih dari
                                           tempo/         1 tahun/      1 tahun/
                                         No maturity     Less than     More than
                                          contract         1 year        1 year         Jumlah/Total
        Liabilitas keuangan                                                                                       Financial liabilities
        Pinjaman bank                              -      35.085.803                -      35.085.803                      Bank loans
        Utang usaha                                -         645.359                -         645.359                 Trade payables
        Utang kepada nasabah                       -         242.831                -         242.831            Payable to customers
        Surat berharga yang
           diterbitkan                             -       6.198.276      2.390.006         8.588.282                Securities issued
        Liabilitas lain-lain                       -         261.183        492.577           753.760                   Other liabilities
        Akrual                                     -       2.848.250              -         2.848.250              Accrued expenses
        Pinjaman dari pemerintah                   -          34.896              -            34.896          Loans from government

                                                   -      45.316.598      2.882.583        48.199.181


                                                                116
Page 832
                                                                       The original consolidated financial statements included herein
                                                                                                          are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                         PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                    NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                  THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                          As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                        for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                         (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                                unless otherwise stated)


38. MANAJEMEN RISIKO (lanjutan)                                       38. RISK MANAGEMENT (continued)

   5.   Risiko likuiditas (lanjutan)                                       5.      Liquidity risk (continued)

        Tabel di bawah ini menunjukan sisa jatuh tempo                             The tables below show the remaining maturities
        dari liabilitas keuangan Grup berdasarkan pada                             of the Group’s financial liabilities based on
        arus kas kontraktual tidak terdiskonto: (lanjutan)                         contractual    undiscounted      cash   flows:
                                                                                   (continued)
                                                   31 Desember/December 31, 2022

                                   Tidak memiliki
                                    kontrak jatuh     Kurang dari      Lebih dari
                                       tempo/           1 tahun/        1 tahun/
                                     No maturity       Less than       More than
                                      contract           1 year          1 year         Jumlah/Total
        Liabilitas keuangan                                                                                       Financial liabilities
        Pinjaman bank                          -         25.349.572                 -      25.349.572                      Bank loans
        Utang usaha                            -            587.745                 -         587.745                 Trade payables
        Utang kepada nasabah                   -            179.994                 -         179.994            Payable to customers
        Surat berharga yang
         diterbitkan                           -          9.749.846       3.082.417        12.832.263                Securities issued
        Liabilitas lain-lain                   -            266.850         669.744           936.594                   Other liabilities
        Akrual                                 -          3.200.367               -         3.200.367              Accrued expenses
        Pinjaman dari pemerintah               -            101.167         277.496           378.663          Loans from government

                                               -         39.435.541      4.029.657         43.465.198


   6.   Risiko kepatuhan                                                   6.      Compliance risk

        Risiko kepatuhan adalah risiko akibat                                      Compliance risk is the risk due to the company
        Perusahaan tidak mematuhi dan/atau tidak                                   not complying with and/or not implementing the
        melaksanakan peraturan perundang-undangan                                  laws and regulations that apply to the
        dan ketentuan yang berlaku bagi perusahaan.                                Company. Measurement of compliance risk is
        Pengukuran risiko kepatuhan dilakukan dengan                               carried out by measuring potential losses
        mengukur potensi kerugian yang disebabkan                                  caused by Companies that are not compliant
        oleh Perusahaan tidak patuh dan tidak mampu                                and are unable to comply with applicable
        memenuhi ketentuan yang berlaku. Eksposur                                  regulations. Compliance risk exposure is
        risiko kepatuhan diestimasi berdasarkan                                    estimated based on the Company's ability to
        kemampuan Perusahaan untuk menjalankan                                     comply with all applicable internal and external
        seluruh peraturan dan ketentuan yang berlaku                               rules and regulations.
        baik internal maupun eksternal.

        Potensi risiko yang muncul yaitu Perusahaan                                The potential risk that arises is that the
        mendapatkan teguran dan denda atas kegiatan                                company gets a warning and a fine for the
        operasional bisnis yang dijalankan karena                                  operational activities of the business carried out
        melanggar atas ketentuan regulator atau                                    because it violates the provisions of the
        peraturan perundang-undangan.                                              regulator or laws and regulations.

        Profil risiko kepatuhan pada Triwulan IV 2023                              The compliance risk profile in the Fourth
        berada pada tingkat “Low” dimana tingkat                                   Quarter of 2023 was at a “Low” level where the
        Risiko Inheren Risiko Kepatuhan adalah “Low”                               Inherent Risk level of Compliance Risk was
        dengan Kualitas Penerapan Manajemen Risiko                                 “Low” with the Quality of Risk Management
        “Satisfactory”.                                                            Implementation “Satisfactory”.




                                                              117
Page 833
                                                                The original consolidated financial statements included herein
                                                                                                   are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                 PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                            NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                          THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                  As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                 (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                        unless otherwise stated)


38. MANAJEMEN RISIKO (lanjutan)                                 38. RISK MANAGEMENT (continued)

   6.   Risiko kepatuhan (lanjutan)                                6.   Compliance risk (continued)

        Mitigasi yang dilakukan dalam mengendalikan                     The mitigations carried out in controlling risk
        eksposur risiko pada risiko kepatuhan antara                    exposure to compliance risk include the
        lain sebagai berikut:                                           following:
        1. Proaktif menyelaraskan kebijakan dan                         1. Proactively align internal policies and
             peraturan internal, baik bisnis maupun                          regulations, both business and supporting,
             supporting, agar sesuai dengan regulasi;                        so that they comply with regulations;
        2. Melaksanakan sosialisasi berkelanjutan                       2. Carry out ongoing outreach regarding the
             mengenai prinsip-prinsip tata kelola, Code                      principles of governance, Code of Conduct
             of Conduct (CoC) dan sistem manajemen                           (CoC), and the anti-bribery management
             anti penyuapan kepada seluruh karyawan                          system to all employees and stakeholders;
             dan stakeholders;
        3. Melakukan sertifikasi kepatuhan untuk                        3.   Carry out compliance certification for each
             setiap kebijakan atau peraturan baru                            new or updating policy or regulation so that
             maupun updating agar tidak melanggar                            it does not violate both internal and external
             ketentuan baik internal maupun eksternal;                       regulations;
        4. Melakukan update ketentuan regulasi                          4.   Update external regulatory provisions that
             eksternal yang sesuai dengan bisnis                             are in accordance with the Company's
             Perusahaan.                                                     business.

   7.   Risiko hukum                                               7.   Legal risk

        Risiko hukum adalah risiko yang timbul akibat                   Legal risk is the risk arising from lawsuits and/or
        tuntutan hukum dan/atau kelemahan aspek                         weaknesses in legal aspects. Identified risks
        hukum. Risiko yang teridentifikasi seperti                      such as unresolved civil lawsuits and court
        adanya gugatan perdata yang belum                               decisions that are detrimental to the company.
        terselesaikan dan adanya putusan pengadilan                     The Company's Legal Risk Profile in the Fourth
        yang merugikan perusahaan. Profil Risiko                        Quarter of 2023 is at a "Low" level where the
        Hukum Perusahaan pada Triwulan IV 2023                          Inherent Credit Risk level is "Low" with the
        berada pada tingkat “Low” dimana tingkat                        quality of risk management implementation
        Risiko Inheren Risiko Kredit adalah “Low”                       "Satisfactory".
        dengan kualitas penerapan manajemen risiko
        “Satisfactory”.

        Mitigasi yang dilakukan dalam mengendalikan                     Mitigation carried out in controlling risk
        eksposur risiko pada Risiko Hukum, antara lain                  exposure to Legal Risk, among others, is as
        sebagai berikut:                                                follows:
        1. Melakukan konsultasi dengan konsultan                        1. Conduct        consultations      with legal
             hukum dan aparat penegak hukum dalam                            consultants and law enforcement officials
             rangka penyelesaian perkara;                                    in the context of settling cases;
        2. Melakukan pembakuan setiap proses                            2. Standardize every important process that
             penting yang dapat berakibat hukum;                             can have legal consequences;
        3. Melakukan koordinasi dan konsultasi                          3. Coordinating and consulting with external
             dengan pihak eksternal;                                         parties;
        4. Melakukan pengawasan secara rutin atas                       4. Carry out routine monitoring of legal risk
             isu-isu risiko hukum;                                           issues;
        5. Melakukan sosialisasi dan pembinaan                          5. Conduct outreach and coaching to all
             kepada seluruh Kantor Cabang untuk                              Branch Offices to avoid recurrence of
             menghindari terulangnya kasus yang                              similar cases;
             serupa;




                                                          118
Page 834
                                                                    The original consolidated financial statements included herein
                                                                                                       are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                     PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                              THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                      As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                    for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                     (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                            unless otherwise stated)


38. MANAJEMEN RISIKO (lanjutan)                                     38. RISK MANAGEMENT (continued)

   8.   Risiko reputasi                                                8.   Reputation risk

        Risiko reputasi adalah risiko akibat menurunnya                     Reputation risk is the risk due to a decrease in
        tingkat kepercayaan pemangku kepentingan                            the level of stakeholder trust stemming from a
        yang bersumber dari persepsi negatif terhadap                       negative perception of the company. The main
        perusahaan. Parameter utama terkait risiko                          parameters related to reputation risk include
        reputasi meliputi parameter pengaruh reputasi                       parameters affecting the reputation of
        pengurus, pemilik, dan grup, parameter                              management, owners and groups, parameters
        pelanggaran etika bisnis, parameter frekuensi,                      of violations of business ethics, parameters of
        materialitas, dan eksposur pemberitaan negatif,                     frequency, materiality and exposure to negative
        serta parameter frekuensi dan materialitas                          news, as well as parameters of frequency and
        keluhan debitur atau konsumen. Profil Risiko                        materiality of debtor or consumer complaints.
        Reputasi Perusahaan pada Triwulan IV 2023                           The Company's Reputation Risk Profile in the
        berada pada tingkat “Low” dimana tingkat                            Fourth Quarter of 2023 is at a “Low” level where
        Risiko Inheren Risiko Reputasi adalah “Low”                         the level of Inherent Reputation Risk is “Low”
        dengan Kualitas Penerapan Manajemen Risiko                          with the Quality of Implementation of Risk
        “Satisfactory”.                                                     Management “Satisfactory”.

        Mitigasi yang dilakukan dalam mengendalikan                         Mitigation carried out in controlling risk
        eksposur risiko pada Risiko Reputasi, antara                        exposure to Reputation Risk, among others, is
        lain sebagai berikut:                                               as follows:
        1. Meningkatkan komunikasi terhadap pihak                           1. Improving communication with external
             eksternal, pengendalian risiko reputasi                             parties, controlling reputation risk is carried
             dilakukan     oleh     bagian     hubungan                          out by the public relations section of the
             masyarakat pada sekretariat perusahaan;                             company secretariat;
        2. Melakukan verifikasi dan menerbitkan                             2. Verify and issue confirmations of negative
             konfirmasi atas berita negatif yang muncul;                         news that appears;
        3. Optimalisasi layanan Contact Center                              3. Optimization of integrated Contact Center
             terintegrasi;                                                       services;
        4. Melakukan Pengawasan, Evaluasi, dan                              4. Carrying out Monitoring, Evaluation and
             Pembinaan serta melakukan upaya                                     Guidance as well as making collection
             penagihan kepada Mitra Binaan;                                      efforts to Foster Partners;
        5. Melakukan intensifikasi atas penanganan                          5. Intensifying the handling of complaints that
             keluhan yang terjadi melalui ARIANA                                 occur through ARIANA to Monev.
             hingga Monev.

39. NILAI WAJAR INSTRUMEN KEUANGAN                                  39. FAIR VALUE OF FINANCIAL INSTRUMENT

   Manajemen menilai bahwa nilai tercatat dari aset                    Management consider that the carrying amount of
   keuangan dan liabilitas keuangan adalah hampir                      financial assets and financial liabilities are
   sama dengan nilai wajarnya karena memiliki jatuh                    approximately the same with their fair values
   tempo dalam jangka pendek atau yang memiliki                        because of their short term maturities or they carry
   tingkat bunga pasar.                                                market rates.

   Aset dan liabilitas keuangan yang diukur pada nilai                 Financial assets and liabilities measured at fair
   wajar menggunakan hierarki nilai wajar sebagai                      value using the following fair value hierarchy as
   berikut:                                                            follows:

   a.   Tingkat 1                                                      a.   Level 1

        Harga kuotasian (tidak disesuaikan) dalam                           Quoted prices (unadjusted) in active markets
        pasar aktif untuk aset atau liabilitas terkait yang                 for identical assets or liabilities;
        identik;




                                                              119
Page 835
                                                                                     The original consolidated financial statements included herein
                                                                                                                        are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                                      PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                                 NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                               THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                                       As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                                     for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                                      (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                                             unless otherwise stated)


39. NILAI    WAJAR              INSTRUMEN           KEUANGAN                     39. FAIR VALUE OF FINANCIAL INSTRUMENT
    (lanjutan)                                                                       (continued)

   Aset dan liabilitas keuangan yang diukur pada nilai                                  Financial assets and liabilities measured at fair
   wajar menggunakan hierarki nilai wajar sebagai                                       value using the following fair value hierarchy as
   berikut: (lanjutan)                                                                  follows: (continued)

   b.   Tingkat 2                                                                       b.      Level 2

        Input selain harga kuotasian yang termasuk                                              Inputs other than quoted prices included within
        dalam tingkat 1 yang dapat diobservasi untuk                                            level 1 that are observable for the assets or
        aset atau liabilitas, baik secara langsung                                              liabilities, either directly (that is, as prices) or
        (misalnya harga) maupun tidak langsung                                                  indirectly (that is, derived from prices); and
        (misalnya derivasi harga); dan

   c.    Tingkat 3                                                                      c.      Level 3

        Input untuk aset atau liabilitas yang bukan                                             Inputs for the assets or liabilities that are not
        berdasarkan data pasar yang dapat diobservasi                                           based     on    observable        market     data
        (unobservable input).                                                                   (unobservable inputs).

   Tabel berikut menyajikan aset dan liabilitas                                         The following table presents the Group’s financial
   keuangan Grup yang diukur mendekati nilai wajar                                      asset and liabilities that are measured approximate
   pada 31 Desember 2023 dan 2022.                                                      their fair value as at December 31, 2023 and 2022.

                                                           31 Desember/December 31, 2023

                                 Nilai tercatat/
                                   Carrying        Tingkat 1/       Tingkat 2/          Tingkat 3/        Nilai wajar/
                                     value          Level 1          Level 2             Level 3          Fair value

   Aset keuangan                                                                                                                   Financial assets
   Kas dan setara kas                 263.631          263.631                   -                   -        263.631      Cash and cash equivalents
   Pinjaman yang diberikan -
       bersih                      64.456.296                   -                -       64.456.296        64.456.296                     Loans - net
   Pendapatan yang masih                                                                                                                     Accrued
       harus diterima               2.264.818                   -                -           2.264.818      2.264.818                         income
   Piutang lain-lain - bersih         496.523                   -                -             496.523        496.523          Other receivables - net

                                   67.481.268          263.631                   -       67.217.637        67.481.268


                                                           31 Desember/December 31, 2023

                                 Nilai tercatat/
                                   Carrying        Tingkat 1/       Tingkat 2/          Tingkat 3/        Nilai wajar/
                                     value          Level 1          Level 2             Level 3          Fair value

   Liabilitas keuangan                                                                                                           Financial liabilities
   Pinjaman bank                   35.024.788                   -                -       35.024.788        35.024.788                     Bank loans
   Utang usaha                        645.359                   -                -          645.359           645.359                Trade payables
   Utang kepada nasabah               242.831                   -                -          242.831           242.831          Payables to customers
   Surat berharga yang
       diterbitkan                  8.198.004        7.766.122                   -                  -       7.766.122               Securities issued
   Liabilitas lain-lain               239.565                -                   -            239.565         239.565                  Other liabilities
   Pinjaman dari Pemerintah            26.593                -                   -             25.570          25.570         Loans from government

                                   44.377.140        7.766.122                   -       36.178.113        43.944.235




                                                                     120
Page 836
                                                                                       The original consolidated financial statements included herein
                                                                                                                          are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                                        PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                                                   NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                                                 THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                                         As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                                       for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                                        (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                                               unless otherwise stated)


39. NILAI    WAJAR              INSTRUMEN           KEUANGAN                       39. FAIR VALUE OF FINANCIAL INSTRUMENT
    (lanjutan)                                                                         (continued)

   Tabel berikut menyajikan aset dan liabilitas                                           The following table presents the Group’s financial
   keuangan Grup yang tidak diukur sebesar nilai wajar                                    asset and liabilities that are not measured at fair
   pada 31 Desember 2023 dan 2022. (lanjutan)                                             value as at December 31, 2023 and 2022.
                                                                                          (continued)

                                                            31 Desember/December 31, 2022

                                 Nilai tercatat/
                                   Carrying        Tingkat 1/         Tingkat 2/          Tingkat 3/         Nilai wajar/
                                     value          Level 1            Level 2             Level 3           Fair value

   Aset keuangan                                                                                                                       Financial assets
   Kas dan setara kas                 378.750           378.750                    -                   -          378.750      Cash and cash equivalents
   Pinjaman yang diberikan -
       bersih                      55.347.852                   -                  -       55.347.852          55.347.852                      Loans - net
   Pendapatan yang masih
       harus diterima               2.379.068                   -                  -        2.379.068           2.379.068                 Accrued income
   Piutang lain-lain - bersih         837.521                   -                  -          837.521             837.521          Other receivables - net

                                   58.943.191           378.750                    -       58.564.441          58.943.191



                                                            31 Desember/December 31, 2022

                                 Nilai tercatat/
                                   Carrying        Tingkat 1/         Tingkat 2/          Tingkat 3/         Nilai wajar/
                                     value          Level 1            Level 2             Level 3           Fair value


   Liabilitas keuangan                                                                                                               Financial liabilities
   Pinjaman bank                   25.270.571                   -                  -       25.270.571          25.270.571                     Bank loans
   Utang usaha                        587.745                                                 587.745             587.745                Trade payables
   Utang kepada nasabah               179.994                   -                  -          179.994             179.994          Payables to customers
   Surat berharga yang
       diterbitkan                 12.291.310       11.356.814                     -                -          11.356.814               Securities issued
   Liabilitas lain-lain               250.163                -                     -          231.949             231.949                  Other liabilities
   Pinjaman dari Pemerintah           372.184                -                     -          318.342             318.342         Loans from government

                                   38.951.967       11.356.814                     -       26.588.601          37.945.415



40. TRANSAKSI NON KAS                                                              40. NON-CASH TRANSACTION

   Pada tanggal 31 Desember 2023 dan 2022, aset                                           In December 31, 2023 and 2022, the Group’s fixed
   tetap Grup meningkat sebesar Rp353.077 dan                                             assets increased by Rp353,077 and Rp65,304
   Rp65.304 melalui utang kepada rekanan.                                                 respectively through debt to partners.

41. REKONSILIASI UTANG BERSIH                                                      41. NET DEBT RECONCILIATION
                                                                                            Surat berharga
                                                                                           yang diterbitkan/
                                                             Pinjaman                      Securities issued
                                            Pinjaman        pemerintah/
                                              Bank/         Government          Medium term/               Obligasi/
                                           Bank loans          loans                note                    Bonds

   Utang bersih 31 Desember 2021              23.248.153            810.871                      -           9.240.972      Net debt December 31, 2021

   Arus kas penerimaan                       137.385.768              14.000                     -            7.020.000              Cash flow of receipts
   Arus kas pembayaran pokok                (135.363.350)           (452.687)                    -           (3.967.838)    Cash flow of principal payment
   Perubahan lain-lain                                 -                   -                     -               (1.824)                    Other changes

   Utang bersih 31 Desember 2022              25.270.571            372.184                      -          12.291.310      Net debt December 31, 2022

   Arus kas penerimaan                       304.081.261                   -                     -            5.268.200              Cash flow of receipts
   Arus kas pembayaran pokok                (294.327.046)           (345.591)                    -           (9.362.000)    Cash flow of principal payment
   Perubahan lain-lain                                 -                   -                     -                  494                     Other changes

   Utang bersih 31 Desember 2023              35.024.786             26.593                      -           8.198.004      Net debt December 31, 2023



                                                                       121
Page 837
                                                                The original consolidated financial statements included herein
                                                                                                   are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                 PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                            NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                          THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                  As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                 (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                        unless otherwise stated)


42. KONTINJENSI                                                 42. CONTINGENCIES

   Sengketa aset                                                   Asset dispute

   Kantor cabang Cikudapateuh, Bandung                             Branch office Cikudapateuh, Bandung

   Perusahaan saat ini sedang menghadapi                           The Company is currently facing lawsuit related to
   permasalahan terkait sengketa Perbuatan Melawan                 ownership disputes of land & buildings located at the
   Hukum (PMH) dalam pemilikan dan penguasaan                      Cikudapateuh Branch Office, Batununggal District,
   tanah & bangunan yang terletak di Kantor Cabang                 Kacapiring Village, Bandung City.
   Cikudapateuh, Kecamatan Batununggal, Kelurahan
   Kacapiring, Kota Bandung.

   Aset yang menjadi objek sengketa adalah seluas                  The asset dispute is an area of 2,935 m2
   2.935 m2 (dua ribu sembilan ratus tiga puluh lima               (two thousand nine hundred and thirty-five square
   meter persegi) yang terletak di Jalan Ahmad Yani                meters) located at Jalan Ahmad Yani No. 240
   No. 240 Kelurahan Kacapiring Kecamatan                          Kelurahan Kacapiring, Batununggal Subdistrict,
   Batununggal Kota Bandung bernilai sebesar                       Bandung City, amounted Rp90,679,000,000
   Rp90.679.000.000 (nilai penuh) sesuai Surat                     (full    amount)     according      to      Letter
   Penawaran No. 2007/PH/KHBS-PGD/VII/2020                         No.       2007/PH/KHBS-PGD/VII/2020         dated
   tanggal 6 Juli 2020. Pembuatan sertifikat tanah                 July 6, 2020. The certification process by
   tersebut oleh Perusahaan terkendala karena                      the Company was hampered due to objections from
   adanya keberatan dari PT Pamada Jaya dan aset                   PT Pamada Jaya and the asset was not physically
   tersebut secara fisik tidak dikuasai oleh                       controlled by the Company but controlled by
   Perusahaan tetapi dikuasai oleh PT Pamada Jaya.                 PT Pamada Jaya.

   Secara yuridis, Perusahaan merupakan pemilik sah                Juridically, the Company is the legal owner of the
   terhadap lahan tanah di Kantor Cabang                           land in the Cikudapateuh Branch Office,
   Cikudapateuh, Kecamatan Batununggal, Kelurahan                  Batununggal District, Kacapiring Village, Bandung
   Kacapiring, Kota Bandung sesuai bukti atas hak                  City according to the evidence on the rights owned
   yang dimiliki oleh Perusahaan, namun terdapat                   by the Company, but there are several obstacles in
   beberapa kendala pada proses pembuatan sertifikat               the certification process at BPN and resistance from
   di BPN dan resistensi dari PT Pamada Jaya. Secara               PT Pamada Jaya. Substantially, the handling of
   substansi, penanganan sengketa aset memiliki                    asset disputes has a potential risk of loss of
   risiko potensi kerugian sebesar Rp90.679.000.000                Rp90,679,000,000 (full amount). As of December
   (nilai penuh). Pada tanggal 31 Desember 2023,                   31, 2023, the Company has provide provision
   Perusahaan telah membentuk cadangan sebesar                     amounted to Rp90,679,000,000 (full amount) for
   Rp90.697.000.000 (nilai penuh) atas potensi                     potential loses arising from assets disputes
   kerugian akibat sengketa aset tersebut (Catatan 18).            (Note 18).

   Hak Cipta Pegadaian Tabungan Emas                               Pegadaian Gold Savings Copyright

   Perusahaan sedang menghadapi gugatan atas                       The Company is facing a lawsuit for copyright
   Pelanggaran Hak Cipta Pegadaian Tabungan Emas                   infringement of Pegadaian Gold Savings with case
   dengan No. Register perkara: 40/Pdt.Sus-Hak                     registration           No.             40/Pdt.Sus-
   Cipta/2022/PN.Niaga. Jakarta Pusat yang diajukan                Copyright/2022/PN.Niaga. Central Jakarta which is
   oleh Sdr. Arie Indra Manurung selaku penggugat                  proposed by Mr. Arie Indra Manurung as the plaintiff
   kepada Perusahaan selaku Tergugat dan                           against the Company as the Defendant and the
   Pemerintah RI c.q.Kemenkumham c.q.Ditjen HKI                    Indonesian      Government     c.q.Kemenkumham
   c.q.Direktorat Hak Cipta, Desain Industri, Desain               c.q.Directorate General of Intellectual Property
   Tata Letak Sirkuit Terpadu dan Rahasia Dagang                   Rights c.q.Directorate of Copyright, Industrial
   selaku Turut Tergugat di Pengadilan Niaga Jakarta               Design, Layout Design of Integrated Circuits and
   Pusat. Dalam petitumnya, Penggugat meminta                      Trade Secret as Co-Defendant at the Central
   kepada Perusahaan untuk membayar kerugian                       Jakarta Commercial Court. In their petitum, the
   materiil        sebesar       Rp222.500.000.000                 Plaintiff asked the Company to pay a material loss
   (nilai penuh) dan kerugian immaterial sebesar                   of Rp222,500,000,000 (full amount) and an
   Rp100.000.000.000 (nilai penuh).                                immaterial loss of Rp100,000,000,000 (full amount).




                                                          122
Page 838
                                                                   The original consolidated financial statements included herein
                                                                                                      are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                    PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                               NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                             THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                     As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                   for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                    (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                           unless otherwise stated)


42. KONTINJENSI (lanjutan)                                         42. CONTINGENCIES (continued)

   Sengketa aset (lanjutan)                                           Asset dispute (continued)

   Hak Cipta Pegadaian Tabungan Emas (lanjutan)                       Pegadaian Gold Savings Copyright (continued)

   Pada tanggal 30 Agustus 2022, sebagaimana telah                    On August 30, 2022, as decided in the deliberative
   diputuskan dalam sidang permusyawaratan Majelis                    session of the Panel of Judges of the Commercial
   Hakim Pengadilan Niaga pada Pengadilan Negeri                      Court at the Central Jakarta District Court, that in
   Jakarta Pusat, bahwa pada pokoknya Majelis                         essence the Panel of Judges in their decision
   Hakim dalam amar putusannya menolak seluruh                        rejected the entire plaintiff's claim. Based on this
   gugatan Penggugat. Atas putusan tersebut,                          decision, the Plaintiff made an appeal to the
   Penggugat melakukan upaya hukum Kasasi kepada                      Supreme Court of the Republic of Indonesia which
   Mahkamah Agung Republik Indonesia yang                             was registered through the Central Jakarta District
   didaftarkan melalui Pengadilan Negeri Jakarta                      Court on September 6, 2022 and received a copy of
   Pusat pada tanggal 6 September 2022 dan telah                      the Memorandum of Cassation on October 7, 2022.
   diterima Salinan Memori Kasasinya pada tanggal
   7 Oktober 2022.

   Pada tanggal 9 Februari 2023, berdasarkan putusan                  On February 9, 2023, based on cassation decision
   kasasi No. 135 K/Pdt.Sus-HKI/2023, Mahkamah                        No. 135 K/Pdt.Sus-HKI/2023 the Supreme Court
   Agung menolak seluruh permohonan penggugat                         has rejected all the appeal from the plaintiff therefore
   sehingga Perusahaan telah membalik cadangan                        the Company has reversed provision in 2022
   yang    dibentuk   di    tahun    2022    sebesar                  amounting to Rp225,500,000,000 (full amount) for
   Rp225.500.000.000 (nilai penuh) atas potensi                       the potential loses arising from material loss .
   kerugian materiil.

   Tanah di Bidara Cina, Jakarta Timur                                Land at Bidara Cina, East Jakarta

   Perusahaan memiliki Hak Guna Bangunan (HGB)                        The Company has the Right to Build (HGB) on land
   atas tanah di Bidara Cina berdasarkan pada                         at Bidara Cina based on Certificate No. 1360 dated
   Sertifikat Hak Guna Bangunan No. 1360 tanggal 2                    April 2, 1997 Cipinang Cempedak Village which will
   April 1997 Desa Cipinang Cempedak yang akan                        expire on April 2, 2027. The acquisition of HGB by
   berakhir pada tanggal 2 April 2027. Perolehan HGB                  Pegadaian started from a sale and purchase
   oleh Pegadaian berawal dari transaksi jual beli                    transaction of persil land with the rights eigendom
   sebidang tanah persil hak eigendom verponding                      verponding No. 3940 covering an area of 26,570 m2
   Nomor 3940 seluas 26.570 m2 antara Mas Kasan                       between Mas Kasan Kartadiredja and Soewardi
   Kartadiredja kepada Soewardi berdasarkan Akta                      based on the Notary Deed RM Soerojo No. 71 and
   Notaris R.M. Soerojo No. 71 dan 72 tanggal                         72 dated August 9, 1957. The ownership of the land
   9 Agustus 1957. Tanah tersebut diklaim                             was also claimed by Mr. Soegiyanto Wachyudi
   kepemilikannya juga oleh Bapak Soegiyanto                          based on a photocopy of the Notary Deed of Rd.
   Wachyudi dengan dasar dokumen fotokopi Akta                        Soedja No. 68 dated August 8, 1958 in the form of a
   Notaris Rd. Soedja No. 68 tanggal 8 Agustus 1958                   sale and purchase transaction and transfer of rights
   berupa traksaksi jual beli dan pemindahan hak oleh                 by Mas Kasan Kartadiredja to Mr. Soegiyanto
   Mas Kasan Kartadiredja kepada Bapak Soegiyanto                     Wachyudi.
   Wachyudi.

   Berdasarkan hasil pengecekan akta-akta tersebut,                   Based on the results of checking on the deeds, it is
   diketahui bahwa Akta Notaris No. 71 dan 72 yang                    known that the Notary Deeds Number 71 and 72
   dimiliki oleh Perusahaan atas tanah Bidara Cina                    owned by Management on Bidara Cina land are
   adalah asli dan berkekuatan hukum. Meskipun                        original and have legal force. Nevertheless, in
   demikian, secara substansi, karena belum adanya                    substance, because there is no legal certainty
   kepastian hukum terhadap Hak Kepemilikan dan                       regarding Land Ownership Rights and Land Legality
   Legalitas Lahan Tanah di Bidara Cina, Jl. DI                       in Bidara Cina, Jl. DI Panjaitan, East Jakarta, the
   Panjaitan, Jakarta Timur, sengketa aset di lahan                   dispute over the land assets has the risk of losing
   tersebut memiliki risiko hilangnya aset lahan tanah                land assets in Bidara Cina, Jl. DI Panjaitan, East
   di Bidara Cina, Jl. DI Panjaitan, Jakarta Timur senilai            Jakarta amounted Rp440,000,000,000 (full amount)
   Rp440.000.000.000 (nilai penuh) atau potensi                       or potential loss of the Company to pay to Mr. Nefo
   kerugian Perusahaan untuk membayar kepada Sdr.                     Judianto Rp440,000,000,000 (full amount).
   Nefo Judianto sebesar Rp440.000.000.000 (nilai
   penuh).
                                                             123
Page 839
                                                                The original consolidated financial statements included herein
                                                                                                   are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                 PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                            NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                          THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                  As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                                for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                 (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                        unless otherwise stated)


42. KONTINJENSI (lanjutan)                                      42. CONTINGENCIES (continued)

   Sengketa aset (lanjutan)                                        Asset dispute (continued)

   Tanah di Bidara Cina, Jakarta Timur (lanjutan)                  Land at Bidara Cina, East Jakarta (continued)

   Pada saat laporan keuangan ini diterbitkan, kasus               By the time this financial statement was published,
   sengketa hukum ini telah dihentikan demi hukum                  this legal dispute case has been terminated in favor
   berdasarkan     Surat     Perintah   Penghentian                of the law according to Surat Perintah Penghentian
   Penyidikan No. SPPP/228/II/2022/Ditreskrimum                    Penyidikan No. SPPP/228/II/2022/Ditreskrimum on
   tanggal 24 Februari 2022.                                       February 24, 2022.

43. STANDAR AKUNTANSI KEUANGAN YANG                             43. FINANCIAL ACCOUNTING STANDARDS ISSUED
    TELAH DISAHKAN NAMUN BELUM BERLAKU                              BUT NOT YET EFFECTIVE
    EFEKTIF

   Standar akuntansi keuangan yang telah disahkan                  The financial accounting standards that are issued
   oleh Dewan Standar Akuntansi Keuangan (DSAK),                   by the Indonesian Financial Accounting Standards
   tetapi belum berlaku efektif untuk laporan keuangan             Board (DSAK), but not yet effective for current
   konsolidasian tahun berjalan diungkapkan di bawah               consolidated financial statements are disclosed
   ini. Perusahaan bermaksud untuk menerapkan                      below. The Company intends to adopt these
   standar tersebut, jika dipandang relevan, saat telah            standards, if applicable, when they become
   menjadi efektif.                                                effective.

   Efektif berlaku pada atau setelah tanggal                       Effective on or after January 1, 2024:
   1 Januari 2024:

   Amandemen PSAK 1: Liabilitas Jangka Panjang                     Amendment of PSAK 1: Non-current Liabilities with
   dengan Kovenan                                                  Covenants

   Amandemen ini menentukan persyaratan untuk                      The amendments specify the requirements for
   mengklasifikasikan suatu liabilitas sebagai jangka              classifying liabilities as current or non-current and
   pendek atau jangka panjang dan menjelaskan:                     clarify:
   1. hal yang dimaksud sebagai hak untuk                          1. what is meant by a right to defer settlement,
       menangguhkan pelunasan,
   2. hak untuk menangguhkan pelunasan harus ada                   2.   the right to defer must exist at the end of the
       pada akhir periode pelaporan,                                    reporting period,
   3. klasifikasi tersebut tidak dipengaruhi oleh                  3.   classification is not affected by the likelihood
       kemungkinan entitas akan menggunakan                             that an entity will exercise its deferral right, and
       haknya untuk menangguhkan liabilitas, dan
   4. hanya jika derivatif melekat pada liabilitas                 4.   only if an embedded derivative in a convertible
       konversi tersebut adalah suatu instrumen                         liability is an equity instrument would the terms
       ekuitas, maka syarat dan ketentuan dari suatu                    and conditions of a liability will not impact its
       liabilitas konversi tidak akan berdampak pada                    classification.
       klasifikasinya.

   Selain itu, persyaratan telah diperkenalkan untuk               In addition, a requirement has been introduced to
   mewajibkan pengungkapan ketika suatu kewajiban                  require disclosure when a liability arising from a loan
   timbul dari pinjaman perjanjian diklasifikasikan                agreement is classified as non-current and the
   sebagai tidak lancar dan hak entitas untuk menunda              entity’s right to defer settlement is contingent on
   penyelesaian bergantung pada kepatuhan terhadap                 compliance with future covenants within twelve
   persyaratan di masa depan dalam waktu dua belas                 months.
   bulan.




                                                          124
Page 840
                                                            The original consolidated financial statements included herein
                                                                                               are in Indonesian language.

   PT PEGADAIAN DAN ENTITAS ANAKNYA                              PT PEGADAIAN AND ITS SUBSIDIARIES
         CATATAN ATAS LAPORAN                                         NOTES TO CONSOLIDATED
        KEUANGAN KONSOLIDASIAN                                       THE FINANCIAL STATEMENTS
     Tanggal 31 Desember 2023 dan untuk                               As of December 31, 2023 and
  Tahun yang Berakhir pada Tanggal Tersebut                             for the Year Then Ended
       (Disajikan dalam Jutaan Rupiah,                              (Expressed in Millions of Rupiah,
           kecuali dinyatakan lain)                                     unless otherwise stated)


43. STANDAR AKUNTANSI KEUANGAN YANG                         43. FINANCIAL ACCOUNTING STANDARDS ISSUED
    TELAH DISAHKAN NAMUN BELUM BERLAKU                          BUT NOT YET EFFECTIVE (continued)
    EFEKTIF (lanjutan)

   Efektif berlaku pada atau setelah tanggal                   Effective on or after January 1, 2024: (continued)
   1 Januari 2024: (lanjutan)

   Amandemen PSAK No. 73: Liabilitas Sewa dalam                Amendment of PSAK No. 73: Lease liability in a Sale
   Jual Beli dan Sewa-balik                                    and Leaseback

   Amandemen PSAK No. 73 Sewa menetapkan                       The amendment to PSAK No. 73 Leases specifies
   persyaratan yang digunakan penjual-penyewa dalam            the requirements that a seller-lessee uses in
   mengukur kewajiban sewa yang timbul dalam                   measuring the lease liability arising in a sale and
   transaksi jual beli dan sewa-balik, untuk memastikan        leaseback transaction, to ensure the seller-lessee
   penjual-penyewa tidak mengakui jumlah setiap                does not recognise any amount of the gain or loss
   keuntungan atau kerugian yang terkait dengan hak            that relates to the right of use it retains.
   guna yang dipertahankan.

   Amandemen PSAK No. 2 dan PSAK No. 60:                       Amendment of PSAK No. 2 and PSAK No. 60:
   Pengaturan Pembiayaan Pemasok                               Supplier Finance Arrangements

   Amandemen PSAK No. 2 dan PSAK No. 60                        The amendments to PSAK No. 2 and PSAK No. 60
   mengklarifikasi karakteristik pengaturan pembiayaan         clarify the characteristics of supplier finance
   pemasok        dan    mensyaratkan    pengungkapan          arrangements and require additional disclosure of
   tambahan atas pengaturan pembiayaan pemasok                 such arrangements. The disclosure requirements in
   tersebut.     Persyaratan     pengungkapan    dalam         the amendments are intended to assist users of
   amandemen ini dimaksudkan untuk membantu                    financial statements in understanding the effects of
   pengguna laporan keuangan dalam memahami                    supplier finance arrangements on an entity’s
   dampak pengaturan pembiayaan pemasok terhadap               liabilities, cash flows and exposure to liquidity risk.
   liabilitas, arus kas, dan eksposur terhadap risiko
   likuiditas suatu entitas.

   Amandemen berlaku secara retrospektif untuk                 The amendment applies retrospectively to annual
   periode pelaporan tahunan yang dimulai pada atau            reporting periods beginning on or after January 1,
   setelah tanggal 1 Januari 2024. Penerapan dini              2024. Earlier application is permitted.
   diperkenankan.

   Efektif berlaku pada atau setelah tanggal                   Effective on or after January 1, 2025:
   1 Januari 2025:

   PSAK No. 74: Kontrak Asuransi                               PSAK No. 74: Insurance Contracts

   Standar akuntansi baru yang komprehensif untuk              A comprehensive new accounting standard for
   kontrak asuransi yang mencakup pengakuan dan                insurance contracts covering recognition and
   pengukuran, penyajian dan pengungkapan, pada                measurement, presentation and disclosure, upon its
   saat berlaku efektif PSAK No. 74 akan menggantikan          effective date, PSAK No. 74 will replace
   PSAK No. 62: Kontrak Asuransi. PSAK No. 74                  PSAK No. 62: Insurance Contracts. PSAK No. 74
   berlaku untuk semua jenis kontrak asuransi, jiwa,           applies to all types of insurance contracts, life, non-
   non-jiwa, asuransi langsung dan reasuransi, terlepas        life, direct insurance and re-insurance, regardless of
   dari   entitas yang menerbitkannya, serta untuk             the entities issuing them, as well as to certain
   jaminan dan instrumen keuangan tertentu dengan              guarantees and financial instruments with
   fitur partisipasi tidak mengikat, serta beberapa            discretionary participation features, while a few
   pengecualian ruang lingkup akan berlaku. Tujuan             scope exceptions will apply. The overall objective of
   keseluruhan dari PSAK No. 74 adalah untuk                   PSAK No. 74 is to provide an accounting model for
   menyediakan model akuntansi untuk kontrak                   insurance contracts that is more useful and
   asuransi yang lebih bermanfaat dan konsisten untuk          consistent for insurers.
   asuradur.




                                                      125
Page 841
                                                                The original consolidated financial statements included herein
                                                                                                   are in Indonesian language.

   PT PEGADAIAN DAN ENTITAS ANAKNYA                                  PT PEGADAIAN AND ITS SUBSIDIARIES
         CATATAN ATAS LAPORAN                                             NOTES TO CONSOLIDATED
        KEUANGAN KONSOLIDASIAN                                           THE FINANCIAL STATEMENTS
     Tanggal 31 Desember 2023 dan untuk                                   As of December 31, 2023 and
  Tahun yang Berakhir pada Tanggal Tersebut                                 for the Year Then Ended
       (Disajikan dalam Jutaan Rupiah,                                  (Expressed in Millions of Rupiah,
           kecuali dinyatakan lain)                                         unless otherwise stated)


43. STANDAR AKUNTANSI KEUANGAN YANG                             43. FINANCIAL ACCOUNTING STANDARDS ISSUED
    TELAH DISAHKAN NAMUN BELUM BERLAKU                              BUT NOT YET EFFECTIVE (continued)
    EFEKTIF (lanjutan)

   Efektif berlaku pada atau setelah tanggal                       Effective on or after January 1, 2025: (continued)
   1 Januari 2025: (lanjutan)

   PSAK No. 74 : Kontrak Asuransi (lanjutan)                       PSAK No. 74 : Insurance Contracts

   PSAK No. 74 berlaku efektif untuk periode pelaporan             PSAK No. 74 is effective for reporting periods
   yang dimulai pada atau setelah tanggal 1 Januari                beginning on or after 1 January 2025, with
   2025, dengan mensyaratkan angka komparatif.                     comparative figures required. Early application is
   Penerapan dini diperkenankan bila entitas juga                  permitted, provided the entity also applies
   menerapkan PSAK No. 71 dan PSAK No. 72 pada                     PSAK No. 71 and PSAK No. 72 on or before the
   atau sebelum tanggal penerapan awal PSAK No. 74.                date of initial application of PSAK No. 74. This
   Standar ini tidak diharapkan memiliki dampak pada               standard is not expected to have any impact to the
   pelaporan keuangan Grup pada saat diadopsi untuk                financial reporting of the Group upon first-time
   pertama kali.                                                   adoption.

   Grup saat ini sedang menilai dampak dari                        The Group is currently assessing the impact of the
   amandemen tersebut untuk menentukan dampaknya                   amendment to determine the impact they will have
   terhadap pelaporan keuangan Grup.                               on the Group’s financial reporting.

44. PERISTIWA PENTING          SETELAH      PERIODE             44. SIGNIFICANT EVENT AFTER THE DATE OF
    PELAPORAN                                                       STATEMENT OF FINANCIAL POSITION

   1.   Pada tanggal 10 Januari 2024, Perusahaan                   1.   On January 10, 2024, the Company has
        telah mendapatkan perpanjangan fasilitas                        obtained an extension of the credit facility from
        kredit dari PT Bank Negara Indonesia (Persero)                  PT Bank Negara Indonesia (Persero) Tbk as
        Tbk dengan rincian sebagai berikut                              follows
        -    Fasilitas Kredit Modal Kerja (KMK)                         -    Revolving Working Capital Credit Facility
             Revolving dengan plafon Rp1.000.000 dan                         (KMK) with a plafond of Rp1,000,000 and
             Jangka waktu 12 bulan dimulai dari tanggal                      a period of twelve months starting from
             15 Januari 2024 sampai dengan tanggal                           January 15, 2024 to January 14, 2025; and
             14 Januari 2025; dan
        -    Fasilitas Kredit Plafon KMK sifat                          -    KMK Ceiling Credit Facility is Uncommitted
             Uncommitted dengan plafon Rp4.100.000                           with a plafond of Rp4,100,000 and a period
             dan jangka waktu selama 12 bulan dimulai                        of twelve months starting from January 15,
             dari tanggal 15 Januari 2024 sampai                             2024 to January 14, 2025.
             dengan tanggal 14 Januari 2025.

   2.   Pada tanggal 23 Januari 2024, Perusahaan                   2.   On January 23, 2024, the Company has
        telah        mendapatkan        pemberitahuan                   received a notification of extension of the Credit
        perpanjangan fasilitas kredit dari PT Bank                      Facility from PT Bank Central Asia Tbk, as
        Central Asia Tbk, menjadi sebagai berikut:                      follows
        -    Fasilitas Kredit Lokal dengan plafon                       -    Local Credit Facility with a plafond of
             Rp300.000 terhitung sejak tanggal 26                            Rp300,000 starting from January 26, 2024
             Januari 2024 dan berakhir pada tanggal 26                       and ending on April 26, 2024;
             April 2024;
        -    Fasilitas Kredit Time Loan Revolving                       -    Time Loan Revolving Credit Facility with a
             dengan plafon Rp1.000.000 terhitung sejak                       plafond of Rp1,000,000 starting from
             tanggal 26 Januari 2024 dan berakhir pada                       January 26, 2024 and ending on April 26,
             tanggal 26 April 2024; dan                                      2024; and
        -    Fasilitas Pinjaman Berjangka Money                         -    Money Market Term Loan Facility with a
             Market dengan plafon Rp17.000.000                               plafond of Rp17,000,000 starting from
             terhitung sejak tanggal 26 Januari 2024                         January 26, 2024 and ending on April 26,
             dan berakhir pada tanggal 26 April 2024.                        2024.




                                                          126
Page 842
                                                               The original consolidated financial statements included herein
                                                                                                  are in Indonesian language.

    PT PEGADAIAN DAN ENTITAS ANAKNYA                                PT PEGADAIAN AND ITS SUBSIDIARIES
          CATATAN ATAS LAPORAN                                           NOTES TO CONSOLIDATED
         KEUANGAN KONSOLIDASIAN                                         THE FINANCIAL STATEMENTS
      Tanggal 31 Desember 2023 dan untuk                                 As of December 31, 2023 and
   Tahun yang Berakhir pada Tanggal Tersebut                               for the Year Then Ended
        (Disajikan dalam Jutaan Rupiah,                                (Expressed in Millions of Rupiah,
            kecuali dinyatakan lain)                                       unless otherwise stated)


45. INFORMASI KEUANGAN TERSENDIRI ENTITAS                      45. PARENT ENTITY FINANCIAL INFORMATION
    INDUK

   Informasi keuangan tersendiri Entitas Induk hanya              The Parent Entity's separate financial information
   menyajikan informasi laporan posisi keuangan                   only presents information on the statement of
   tanggal 31 Desember 2023 dan laporan laba rugi                 financial position as of 31 December 2023 and the
   dan penghasilan komprehensif lain, laporan                     statement of profit or loss and other comprehensive
   perubahan ekuitas dan laporan arus kas untuk tahun             income, the statement of changes in equity and the
   yang berakhir pada tanggal tersebut, dan catatan               cash flow statement for the year ended on that date,
   atas investasi pada entitas anak disajikan dengan              and notes on investments in subsidiaries are
   metode biaya.                                                  presented using the cost method. .

   Laporan keuangan tersendiri Entitas Induk disajikan            The Parent Entity's separate financial report is
   pada halaman 128-134.                                          presented on pages 128-134.




                                                         127
Page 843
                                                                  The original consolidated financial statements included herein
                                                                                                     are in Indonesian language.

                      PT PEGADAIAN                                                PT PEGADAIAN
              LAPORAN POSISI KEUANGAN                                  STATEMENTS OF FINANCIAL POSITION
                      ENTITAS INDUK                                               PARENT ENTITY
                    31 DESEMBER 2023                                            DECEMBER 31, 2023
             (Dinyatakan dalam jutaan Rupiah,                             (Expressed in millions of Rupiah,
                  kecuali dinyatakan lain)                                    unless otherwise stated)


                                            31 Desember/        31 Desember/
                                          December 31, 2023   December 31, 2022

ASET                                                                                                                  ASSETS

Kas dan setara kas                                                                                 Cash and cash equivalents
  - pihak berelasi                                 204.828             168.218                             related parties -
  - pihak ketiga                                    77.155             125.763                                third parties -
Pinjaman yang diberikan                         67.573.563          59.052.916                                           Loans
    Dikurangi: cadangan kerugian                                                                        Less: allowance for
    penurunan nilai                             (3.117.267)          (3.705.064)                         impairment losses

Pinjaman yang diberikan - bersih                64.456.296          55.347.852                                      Loans - net
Piutang lain-lain - bersih                         341.788             802.190                         Other receivables - net
Persediaan                                              91              27.788                                      Inventories
Pendapatan yang masih harus diterima             2.562.805           2.379.068                                 Accrued income
Beban dibayar di muka                               34.462              54.596                              Prepaid expenses
Aset hak guna                                      512.548             500.615                             Right-of-use assets
Investasi pada entitas asosiasi                    917.765             834.404                       Investment in associates
Penyertaan langsung                                 17.384              11.869                              Direct participation
Properti investasi                                 181.246             180.025                           Investment properties
Aset tetap - bersih                             11.368.306          11.085.792                               Fixed assets - net
Aset takberwujud - bersih                          160.077             122.946                          Intangible assets - net
Aset pajak tangguhan                             1.573.252           1.610.381                             Deferred tax assets
Aset lain-lain                                       3.985                   -                                    Other assets

JUMLAH ASET                                     82.411.988          73.251.507                               TOTAL ASSETS

LIABILITAS                                                                                                       LIABILITIES

Utang kepada nasabah                               242.830             179.994                        Payables to customers
Utang usaha                                        713.555             703.672                               Trade payables
Utang pajak                                                                                                   Taxes payable
   - Pajak penghasilan badan                       291.330             168.416                      Corporate income tax -
   - Pajak lain-lain                               127.003              91.274                               Other taxes -
Akrual                                           2.916.506           3.269.315                                      Accruals
Pendapatan diterima di muka                         48.647              54.042                           Unearned revenue
Liabilitas lain-lain                               449.999             620.165                                Other liabilities
Liabilitas sewa                                    113.297             163.181                               Lease liabilities
Pinjaman bank                                                                                                     Bank loans
   - pihak berelasi                             20.587.826          15.184.612                            related parties -
   - pihak ketiga                               14.434.961          10.083.959                               third parties -
Surat berharga yang diterbitkan                  8.198.004          12.291.310                             Securities issued
Pinjaman dari pemerintah                            26.593             372.184                       Loans from government
Liabilitas imbalan kerja                         1.715.723           1.737.672                     Employee benefit liabilities

JUMLAH LIABILITAS                               49.866.274          44.919.796                           TOTAL LIABILITIES




                                                        128
Page 844
                                                                The original consolidated financial statements included herein
                                                                                                   are in Indonesian language.

                   PT PEGADAIAN                                                 PT PEGADAIAN
            LAPORAN POSISI KEUANGAN                                  STATEMENTS OF FINANCIAL POSITION
               ENTITAS INDUK (lanjutan)                                   PARENT ENTITY (continued)
            LAPORAN POSISI KEUANGAN                                  STATEMENTS OF FINANCIAL POSITION
             31 DESEMBER 2023 (lanjutan)                                DECEMBER 31, 2023 (continued)
           (Dinyatakan dalam jutaan Rupiah,                             (Expressed in millions of Rupiah,
                kecuali dinyatakan lain)                                    unless otherwise stated)


                                          31 Desember/        31 Desember/
                                        December 31, 2023   December 31, 2022

EKUITAS                                                                                                             EQUITY

Modal saham                                                                                                    Share capital
  Modal saham - Nilai nominal                                                            Shared capital - Nominal amount
  Rp1.000.000 (nilai penuh)                                                                     Rp1.000.000 (full amount)
  per lembar saham                                                                                        at par per share
Modal dasar                                                                                                Authorised capital
  - 1 lembar saham seri A Dwiwarna                                                         1 share of series A Dwiwarna -
  - 24.999.999 lembar saham seri B                                                        24.999.999 shares of series B -
  masing-masing per 31 Desember                                                             as at December 31, 2023 and
  2023 dan 31 Desember 2022                                                              December 31, 2022 respectively
Modal ditempatkan dan disetor penuh                                                             Issued and fully paid capital
  - 1 lembar saham seri A Dwiwarna                                                         1 share of series A Dwiwarna -
  - 6.249.999 lembar saham seri B                                                          6,249.999 shares of series B -
  masing-masing per 31 Desember                                                             as at December 31, 2023 and
  2023 dan 31 Desember 2022                    6.250.000           6.250.000             December 31, 2022. respectively
Cadangan revaluasi aset                        7.655.868           7.738.277                    Assets revaluation reserves
Pengukuran kembali                                                                                Remeasurements of post-
  imbalan pasca kerja                           (824.090)            (658.673)                       employment benefits

Saldo laba yang telah dicadangkan             14.785.543          11.487.231                Appropriated retained earnings
Saldo laba yang belum dicadangkan              4.678.393           3.514.876              Unappropriated retained earnings

JUMLAH EKUITAS                                32.545.714          28.331.711                                TOTAL EQUITY

JUMLAH LIABILITAS DAN EKUITAS                 82.411.988          73.251.507            TOTAL LIABILITIES AND EQUITY




                                                      129
Page 845
                                                           The original consolidated financial statements included herein
                                                                                              are in Indonesian language.

                   PT PEGADAIAN                                            PT PEGADAIAN
              LAPORAN LABA RUGI DAN                             STATEMENTS OF PROFIT OR LOSS AND
         PENGHASILAN KOMPREHENSIF LAIN                            OTHER COMPREHENSIVE INCOME
                   ENTITAS INDUK                                           PARENT ENTITY
        UNTUK TAHUN-TAHUN YANG BERAKHIR                                FOR THE YEARS ENDED
                  31 Desember 2023                                       December 31, 2023
           (Dinyatakan dalam jutaan Rupiah,                        (Expressed in millions of Rupiah,
                kecuali dinyatakan lain)                               unless otherwise stated)


                                       Tahun yang berakhir pada tanggal
                                     31 Desember/Year ended December 31

                                          2023               2022

Pendapatan usaha                                                                                  Operating revenues
Pendapatan sewa modal
  dan administrasi                        15.987.067         14.362.644           Interest and administration revenues
Pendapatan usaha lainnya                     728.591            566.175                      Other operating revenues

Jumlah pendapatan usaha                   16.715.658         14.928.819                     Total operating revenues

Beban usaha                                                                                     Operating expenses
Beban pegawai                              4.495.427          4.389.927                           Employee expenses
Beban bunga dan bagi hasil                 2.397.062          1.676.121            Interest and profit sharing expense
Beban administrasi dan umum                3.871.947          4.002.783          General and administration expenses
Beban pemasaran                              182.475            160.663                           Marketing expenses
Cadangan kerugian penurunan nilai            132.652            493.950             Allowances for impairment losses

Jumlah beban usaha                        11.079.563         10.723.444                     Total operating expenses

Laba usaha                                 5.636.095          4.205.375                               Operating profit

Pendapatan lain-lain - bersih                    8.232              (7.710)                         Other income - net

Laba sebelum pajak penghasilan             5.644.327          4.197.665                      Profit before income tax

Beban pajak penghasilan                    (1.271.681)          (980.593)                       Income tax expenses

Laba tahun berjalan dari                                                                   Profit for the current year
  operasi yang dilanjutkan                 4.372.646          3.217.072                from continuing operations


Laba bersih tahun berjalan                 4.372.646          3.217.072              Net income for the current year

Penghasilan komprehensif lain:                                                        Other comprehensive income:
  Pos-pos yang tidak akan                                                                      Items that will not be
  direklasifikasi ke laba rugi:                                                         reclassified to profit or loss:
  - Pengukuran kembali                                                                        Remeasurements of -
     imbalan pasca kerja                      (212.073)         185.266                post employment benefits
  - Keuntungan revaluasi tanah                                                             Gains on revaluation of -
     dan bangunan                               6.774           186.622                        land and buildings
  - Efek pajak terkait                         46.656           (54.963)                         Related tax effect -

Penghasilan komprehensif lain                                                             Other comprehensive income
  tahun berjalan setelah pajak                (158.643)         316.925                for the current year. net of tax

Jumlah penghasilan                                                                      Total comprehensive income
  komprehensif tahun berjalan              4.214.003          3.533.997                        for the current year

Laba bersih per saham                                                                               Earnings per share
  dasar dan dilusian                                                                              basic and diluted
  (dalam Rupiah penuh)                        699.623           514.732                    (in full Rupiah amount)




                                                    130
Page 846
                                                                                                                The original consolidated financial statements included herein are in Indonesian language.
                                   PT PEGADAIAN                                                                                             PT PEGADAIAN
                          LAPORAN PERUBAHAN EKUITAS                                                                            STATEMENTS OF CHANGES IN EQUITY
                                   ENTITAS INDUK                                                                                            PARENT ENTITY
                       UNTUK TAHUN-TAHUN YANG BERAKHIR                                                                                 FOR THE YEARS ENDED
                                31 DESEMBER 2023                                                                                          DECEMBER 31, 2023
               (Dinyatakan dalam jutaan Rupiah, kecuali dinyatakan lain)                                               (Expressed in millions of Rupiah, unless otherwise stated)
                                                                                              Pengukuran
                                                                        Cadangan            kembali imbalan         Saldo laba/Retained earnings
                                                                     revaluasi aset/          pasca kerja/
                                                                          Assets           Remeasurement of                             Belum
                                                 Modal saham/          revaluation         post employment       Dicadangkan/        dicadangkan/        Jumlah ekuitas/
                                                 Share capital           reserves               benefits         Appropriated       Unappropriated         Total equity
Saldo pada tanggal 1 Januari 2022                      6.250.000            7.655.029              (803.180)          10.516.523            2.635.404          26.253.776             Balance as at January 1, 2022
Dividen                                                          -                     -                   -                    -          (1.456.062)          (1.456.062)                                 Dividend
Pembentukan cadangan umum                                        -                     -                   -             970.708             (970.708)                     -        Appropriation of general reserves
Cadangan revaluasi aset                                          -            (89.170 )                    -                    -              89.170                      -               Assets revaluation reserve
Laba bersih tahun berjalan                                       -                     -                   -                    -           3.217.072           3.217.072                     Net income for the year
Penghasilan komprehensif lain:                                                                                                                                                         Other comprehensive income:
                                                                                                                                                                                        Remeasurement of post -
  - Pengukuran kembali imbalan pasca kerja                       -                     -            185.266                     -                    -            185.266                employment benefit
                                                                                                                                                                                           Gains on revaluation -
  - Keuntungan revaluasi tanah dan bangunan                      -            186.622                      -                    -                    -            186.622                 land and buildings
  - Efek pajak terkait                                           -            (14.204 )              (40.759)                   -                    -            (54.963)                    Related tax effect -
Jumlah penghasilan komprehensif tahun berjalan                   -            172.418               144.507                     -           3.217.072           3.533.997      Total other comprehensive current year
Saldo pada tanggal 31 Desember 2022                    6.250.000            7.738.277               (658.673)         11.487.231            3.514.876          28.331.711         Balance as at December 31, 2022
Dividen                                                          -                     -                   -                    -                    -                     -                                Dividend
Pembentukan cadangan umum                                        -                     -                   -           3.298.312           (3.298.312)                     -        Appropriation of general reserves
Cadangan revaluasi aset                                          -            (89.183 )                    -                    -              89.183                      -               Assets revaluation reserve
Laba bersih tahun berjalan                                       -                     -                   -                    -           4.372.646           4.372.646                     Net income for the year
Penghasilan komprehensif lain:                                                                                                                                                         Other comprehensive income:
                                                                                                                                                                                        Remeasurement of post -
  - Pengukuran kembali imbalan pasca kerja                       -                     -            (212.073)                   -                    -           (212.073)               employment benefit
                                                                                                                                                                                           Gains on revaluation -
  - Keuntungan revaluasi tanah dan bangunan                      -              6.774                     -                     -                    -              6.774                 land and buildings
  - Efek pajak terkait                                           -                  -                46.656                     -                    -             46.656                     Related tax effect -
Jumlah penghasilan komprehensif tahun berjalan                   -              6.774               (165.417)                   -           4.372.646           4.214.003      Total other comprehensive current year
Saldo pada tanggal 31 Desember 2023                    6.250.000            7.655.868               (824.090)         14.785.543            4.678.393          32.545.714         Balance as at December 31, 2023
                                                                                                     131
Page 847
                                                              The original consolidated financial statements included herein
                                                                                                 are in Indonesian language.

                  PT PEGADAIAN                                                   PT PEGADAIAN
                LAPORAN ARUS KAS                                         STATEMENTS OF CASH FLOWS
                  ENTITAS INDUK                                                  PARENT ENTITY
       UNTUK TAHUN-TAHUN YANG BERAKHIR                                       FOR THE YEARS ENDED
                 31 Desember 2023                                              December 31, 2023
          (Dinyatakan dalam jutaan Rupiah,                               (Expressed in millions of Rupiah,
               kecuali dinyatakan lain)                                      unless otherwise stated)


                                          Tahun yang berakhir pada tanggal
                                        31 Desember/Year ended December 31

                                             2023               2022

ARUS KAS DARI                                                                                        CASH FLOWS FROM
  AKTIVITAS OPERASI                                                                          OPERATING ACTIVITIES
Penerimaan kas dari pelanggan:                                                              Cash receipt from customers:
  Pelunasan pinjaman yang diberikan         196.634.384        172.939.979                 Loan receivables repayment
  Penerimaan dana subsidi Pemulihan                                                Receipt of subsidies from Pemulihan
    Ekonomi Nasional (PEN)                             -               53.916              Ekonomi Nasional (PEN)
  Penerimaan pendapatan sewa                                                                      Receipt of interest and
    modal dan administrasi                   15.803.331         14.219.671                     administration income
  Pendapatan usaha lainnya                      630.333            434.195                    Other operating revenues
  Penerimaan lainnya                             12.500             77.219                                  Other receipt
Pembayaran kas untuk:                                                                                    Cash payment for:
  Penyaluran pinjaman                                                                                   Loan receivables
    yang diberikan                         (205.155.031)      (179.756.935)                             disbursement
  Pembayaran bunga                           (2.430.219)        (1.699.183)                             Interest payment
  Pencairan dana subsidi Pemulihan                                               Subsidies distributions from Pemulihan
    Ekonomi Nasional (PEN)                             -            (53.916)               Ekonomi Nasional (PEN)
  Pengembalian dana subsidi Pemulihan                                            Subsidies refundment from Pemulihan
    Ekonomi Nasional (PEN)                             -               (192)               Ekonomi Nasional (PEN)
  Beban pegawai                               (4.560.100)        (4.009.100)                         Employee expenses
  Beban usaha                                 (3.334.162)        (3.100.043)                         Operating expenses
  Pembayaran pajak penghasilan                (1.849.890)          (926.450)                         Income tax payment

Arus kas bersih yang                                                                                    Net cash flows
  digunakan untuk aktivitas operasi           (4.248.854)        (1.820.839)              used in operating activities

ARUS KAS DARI                                                                                     CASH FLOWS FROM
  AKTIVITAS INVESTASI                                                                        INVESTING ACTIVITIES
Pembelian aset takberwujud                      (87.704)            (75.698)                Purchase of intangible assets
Pembelian aset tetap                           (983.600)         (1.348.350)                    Purchase of fixed assets

Arus kas bersih yang digunakan                                                                    Net cash flows used in
  untuk aktivitas investasi                   (1.071.304)        (1.424.048)                       investing activities

ARUS KAS DARI                                                                                      CASH FLOWS FROM
  AKTIVITAS PENDANAAN                                                                         FINANCING ACTIVITIES
Penerimaan kas dari:                                                                                   Cash receipt from:
  Pinjaman bank                             302.977.261        137.385.769                                  Bank loans
  Pinjaman pemerintah                                 -             14.000                      Loans from government
  Surat berharga yang diterbitkan             5.268.200          7.020.000                            Securities issued
Pengeluaran kas untuk:                                                                                 Cash payment for:
  Angsuran pinjaman bank                   (293.223.046)      (135.344.729)                      Bank loans installment
  Pelunasan surat berharga
    yang diterbitkan                          (9.362.000)        (3.967.838)               Securities issued settlement
  Pembayaran emisi obligasi                       (6.664)            (1.824)                       Bonds issuance cost
  Pelunasan pinjaman pemerintah                 (345.591)          (452.688)              Government loans settlement
  Pembayaran dividen                                   -         (1.456.062)                         Dividend payment

Arus kas bersih yang                                                                            Net cash flows provided
  diperoleh dari aktivitas pendanaan          5.308.160          3.196.628                    from financing activities

PENURUNAN BERSIH KAS DAN                                                                    NET DECREASE CASH AND
  SETARA KAS                                    (11.998)            (48.259)                    CASH EQUIVALENTS

                                                                                                         CASH AND
KAS DAN SETARA KAS PADA                                                                       CASH EQUIVALENTS AT
  AWAL TAHUN                                    293.981            342.240                 BEGINNING OF THE YEAR

                                                                                                         CASH AND
KAS DAN SETARA KAS PADA                                                                        CASH EQUIVALENTS AT
  AKHIR TAHUN                                   281.983            293.981                       END OF THE YEAR




                                                      132
Page 848
                                                           The original consolidated financial statements included herein
                                                                                              are in Indonesian language.

                   PT PEGADAIAN                                           PT PEGADAIAN
            LAPORAN ARUS KAS (lanjutan)                       STATEMENTS OF CASH FLOWS (continued)
                   ENTITAS INDUK                                          PARENT ENTITY
        UNTUK TAHUN-TAHUN YANG BERAKHIR                               FOR THE YEARS ENDED
                  31 Desember 2023                                      December 31, 2023
           (Dinyatakan dalam jutaan Rupiah,                       (Expressed in millions of Rupiah,
                kecuali dinyatakan lain)                              unless otherwise stated)


                                       Tahun yang berakhir pada tanggal
                                     31 Desember/Year ended December 31

                                          2023               2022

Kas dan setara kas pada                                                                  Cash and cash equivalents at
  akhir tahun terdiri dari:                                                              end of the year consists of:
  Kas                                          61.437            69.284                                        Cash
  Setara kas                                  220.546           224.697                            Cash equivalents
Jumlah kas dan setara kas                     281.983           293.981             Total cash and cash equivalents




                                                   133
Page 849
                                                                                                The original consolidated financial statements included herein
                                                                                                                                   are in Indonesian language.

                      PT PEGADAIAN                                                                                 PT PEGADAIAN
             CATATAN ATAS INVESTASI PADA                                                                     NOTES ON INVESTMENTS IN
                      ENTITAS ANAK                                                                              SUBSIDIARY ENTITIES
                    31 DESEMBER 2023                                                                             DECEMBER 31, 2023
             (Dinyatakan dalam jutaan Rupiah,                                                              (Expressed in millions of Rupiah,
                  kecuali dinyatakan lain)                                                                     unless otherwise stated)


1.   PENYERTAAN SAHAM PADA ENTITAS ANAK                                                     1.     INVESTMENT IN SHARES IN SUBSIDIARIES

     Pada tanggal-tanggal 31 Desember 2023 dan 2022,                                               As of December 31, 2023 and 2022, the parent
     entitas induk memiliki penyertaan saham pada                                                  entity has investments in shares in subsidiaries
     entitas anak yang disajikan dengan metode biaya                                               which are presented using the cost method as
     sebagai berikut:                                                                              follows:
                                                                                 Persentase
                                                                                kepemilikan/                                   Jumlah aset/Total assets
                                     Domisili/      Jenis usaha/                Percentage of           Tahun operasi/
     Entitas anak/Subsidiaries       Domicile     Type of business               ownership             Year of operation      2023                    2022

     PT Balai Lelang Artha Gasia     Jakarta     Jasa lelang/                     99.995%                   2000                     195                        196
                                                 Auction services
     PT Pesonna Optima Jasa          Jakarta     Alih daya dan sewa/              99.000%                   2015                 889.661                     589.720
                                                 Outsourcing and rental
     PT Pesonna Indonesia Jaya       Jakarta     Perhotelan, jasa konstruksi,     99.000%                   2015                 123.700                     138.307
                                                 agen perjalanan, dan
                                                 makanan dan minuman/
                                                 Hospitality, constructions,
                                                 travel agents, and
                                                 food and beverages
     PT Pegadaian Galeri Dua Empat   Jakarta     Bisnis emas/                     99.999%                   2018                 633.528                     630.342
                                                 Gold business




                                                                                134
Page 850

          
Page 851

          
Page 852
                                         2023
                                         Laporan Tahunan
                                         Annual Report




PT Pegadaian
Jl. Kramat Raya No. 162, Jakarta 10430
Indonesia PO Box 1090
Telepon/ Phone      : +62-21 315 5550
Faks/ Fax.          : +62-21 391 4221

www.pegadaian.co.id

File

File Open PDF
Source IDX
Size9.2 MB
Published25 Apr 2024
Pages852
Characters4,543,042
Text sourceEmbedded text layer
OCR confidence—

Names mentioned 207 people and organisations named in the text · linked when the evidence is strong

linked org Bank Mega Tbk p.21 ×72
linked person Loto Srinaita Ginting p.34 ×8
linked person Muhammad Isnaini p.43 ×7
linked org PT Bank Rakyat · Commissioner p.43 ×12
linked person Damar Latri Setiawan · Direktur Utama p.46 ×9
linked person Ferdian Timur Satyagraha · Direktur p.57 ×7
linked person Udin Salahudin p.57 ×6
linked person Teguh Wahyono p.60 ×6
linked person Gunawan Sulistyo · Direktur p.60 ×6
linked person Eka Pebriansyah p.60 ×6
linked person Elvi Rofiqotul Hidayah · Direktur p.60 ×7
linked person Nezar Patria p.61 ×6
linked person Makmur Keliat p.61 ×6
linked person Yudi Priambodo P. p.61 ×5
linked person Umiyatun Hayati Triastuti p.61 ×5
linked person Zulfan Adam p.88
linked person Hermawan Aries Andi p.89
linked person Ismail Ilyas p.89
linked person Moh Syaiful Anam p.89
linked org PT Kereta Api Indonesia p.94
linked org Bukit Asam TBK p.94 ×3
linked org Bank Mandiri (Persero) Tbk p.96 ×5
linked org PT Pos Indonesia Persero p.97 ×2
linked org Yayasan Kesejahteraan p.98
linked org PT Adhi Commuter Properti p.99
linked org Dana Pensiun p.105 ×2
linked org Silicon Valley p.105 ×2
linked org Metra Digital p.105 ×2
linked org Jakarta Selatan, DKI Jakarta p.106
possible org PT Pegadaian · Nama Perusahaan p.2 ×235
possible org PT Pegadaian's · Komisaris p.2
possible org PT Pegadaian Pegadaian p.3
possible org Bank Rakyat Indonesia (Persero) Tbk. p.4 ×80
possible org Pemerintah Republik Indonesia p.19 ×18
possible person Sudarto · Komisaris p.43
possible person Muhammad · Komisaris p.43
possible person Gunawan · Direktur p.58
possible org Negara Republik Indonesia p.68
possible org Perusahaan. p.68
possible org Otoritas Jasa Keuangan p.77 ×2
possible org Pengembangan p.94
possible org PT Bank Rakyat Rakyat Indonesia p.97 ×3
possible org PT Bank p.104
unresolved org Kementerian BUMN p.4 ×9
unresolved org Permodalan 2022 | Nasional Madani. p.4
unresolved org Ministry of SOEs p.4 ×4
unresolved — Daftar Entit · Director p.6
unresolved person Ethical Standards · Komisaris Independen p.7
unresolved person Kebijakan Antikorupsi · Commissioner p.7
unresolved org Rakyat Indonesia (Persero) Tbk p.19 ×3
unresolved org Bank Sampah Binaan Pegadaian p.24
unresolved org Bank Sampah Binaan Terbaik Se- p.26
unresolved org PT Pegadaian Raih Penghargaan The Most Trusted p.26
unresolved org Ministry of BUMN Gold Winner p.27
unresolved org Departemen PR p.27
unresolved org PT Olahkarsa Inovasi Indonesia p.28 ×2
unresolved org PT Pegadaian Head Office Sertifikasi Sistem Manajemen Anti p.29
unresolved org PT Pegadaian Head Office p.29
unresolved org Kementerian Kesehatan Kerja p.29
unresolved org Bank Indonesia p.36 ×6
unresolved org Bank Indonesia’s p.36
unresolved person Views · Komisaris p.40
unresolved org PT Pegadaian. Sosialisasi p.40
unresolved person Committees Under · Komisaris p.41
unresolved org Menteri BUMN No. SK- · Komisaris Utama p.43 ×24
unresolved org Minister of State-Owned Enterprises Decree No. SK- MBU p.43
unresolved org PT Pegadaian. Thus p.43
unresolved person Loto · Komisaris Utama p.43
unresolved person Decree · Commissioner p.43
unresolved org Minister of SOEs No. SK- p.43 ×8
unresolved person Umiyatun · Komisaris p.43
unresolved org Menteri BUMN · Komisaris p.43 ×19
unresolved — Hayati · Commissioner p.43
unresolved org Minister of SOEs p.43 ×4
unresolved person MBU · Commissioner p.43 ×4
unresolved person Rini · Komisaris p.43
unresolved — Widyantini · Commissioner p.43
unresolved person Makmur · Komisaris p.43
unresolved person Nezar · Komisaris p.43
unresolved — Patria · Independen p.43
unresolved person Yudi · Komisaris p.43
unresolved org Government of the Republic of Indonesia p.54
unresolved org Menteri p.56 ×6
unresolved org Minister of Usaha Milik Negara Nomor PER- p.56
unresolved org Milik Negara p.56
unresolved org Minister · Direktur Utama p.57
unresolved org Indonesia (Persero) Tbk p.57 ×8
unresolved org Minister of State-Owned Enterprises No. GMS p.58 ×4
unresolved person Teguh · Direktur p.58
unresolved org Minister of State-Owned Enterprises p.58 ×3
unresolved person Eka · Direktur p.58
unresolved person Udin · Direktur p.59
unresolved org PT Pegadaian Nomor SK- p.59 ×2
unresolved org Minister of State-Owned Enterprises No. Legal p.59
unresolved org Minister of State-Owned Enterprises No. SK- p.59
unresolved org PT Pegadaian Name p.64
unresolved org Perusahaan. Akta Pendirian p.64
unresolved org Menteri Hukum dan Hak Asasi Manusia p.64
unresolved person Nanda Fauz Irwan · Notaris p.64
unresolved org Minister of Law and Human Rights p.64 ×2
unresolved person Nanda Fauz Irawan · Notaris p.64
unresolved org Government of Republic of Indonesia p.64 ×8
unresolved org Umum p.66
unresolved org Bank Van Leening p.66 ×4
unresolved org PT Persero p.67 ×4
unresolved org Perusahaan Umum p.68
unresolved person In Nanda Fauz Iwan · Notaris p.68 ×11
unresolved org Bank Van p.69
unresolved org Kementerian p.71
unresolved org Ministry of State-Owned Usaha Milik Negara p.71
unresolved org Financial Services Authority p.71 ×3
unresolved org Ministry of BUMN p.72 ×2
unresolved org Ministry of BUMN No. SE- p.72
unresolved org Menteri Hukum dan Hak p.76
unresolved org Minister of Law and Human Asasi Manusia p.76
unresolved org Minister of BUMN p.86
unresolved person Pemantau Risiko · Komisaris p.89
unresolved — Appointment History Diangkat · Komisaris Utama p.92 ×11
unresolved org Ministry of Kementerian BUMN p.92
unresolved org PT PELNI (Persero) p.92 ×4
unresolved org Direktorat Jenderal Pengelolaan Pembiayaan dan Risiko p.92
unresolved org Ministry of Finance Kementerian Keuangan p.92
unresolved org PT Reasuransi Indonesia Utama (Persero) p.92 ×2
unresolved org Direktorat Jenderal Pengelolaan Utang p.92 ×3
unresolved org Kementerian Keuangan p.92 ×12
unresolved org Ministry of Finance p.92 ×11
unresolved org Directorate General of Debt Management p.92 ×3
unresolved org Ministry of Finance Pengelolaan Utang p.92
unresolved org Directorate General of Pengelolaan Utang p.92
unresolved org Direktorat Jenderal Perbendaharaan p.92
unresolved org Directorate General of Treasury p.92 ×4
unresolved org Analisa Keuangan dan Moneter p.92
unresolved org Ministry of SOEs. BUMN. p.92
unresolved org Minister of BUMN No. SK- p.93 ×2
unresolved org Menteri Keuangan Bidang Pengeluaran Negara p.93
unresolved org Minister of Finance p.93 ×3
unresolved org Menteri Keuangan Bidang Organisasi p.93
unresolved org Direktorat Jenderal Perbendaharaan Kementerian Keuangan p.93
unresolved org Menteri Keuangan Bidang Pengeluaran p.93
unresolved org Minister of Usaha Milik Negara No. SK- p.94
unresolved org State-Owned Enterprises · Direktur Utama p.94
unresolved org Pengembangan Sumber p.94
unresolved org Kementerian Perhubungan p.94 ×5
unresolved org Ministry of Transportation p.94 ×6
unresolved org Penelitian dan Pengembangan Perhubungan p.94 ×2
unresolved org Pengembangan SDM Perhubungan p.94
unresolved org Menteri Bidang Ekonomi Kawasan dan Kemitraan p.94
unresolved org PT. Indonesian Railways p.94
unresolved org Menteri Bidang Sumber Daya Alam p.94
unresolved org Kementerian PPN p.94
unresolved org Tambang Batubara Bukit Asam Tbk p.94 ×2
unresolved org Ministry of Perhubungan. p.94
unresolved org Kementerian PANRB p.95 ×8
unresolved org Ministry of PANRB p.95 ×9
unresolved org Minister of Administrative p.95
unresolved org Ministry of PANRB PANRB p.95 ×2
unresolved org Ministry of Kementerian PANRB p.95
unresolved org Ministry of State PANRB. p.95
unresolved org Departemen Hubungan Internasional Fakultas p.96
unresolved org Departemen p.96 ×2
unresolved person Anggota-Anggota · Komisaris p.97 ×2
unresolved org PT Pegadaian. Riwayat Pendidikan p.97 ×6
unresolved org Menteri Komunikasi dan Informatika Republik Indonesia p.97
unresolved org Minister of Communication and Information p.97
unresolved org PT Dapensi Trio p.97 ×2
unresolved org Yayasan Pendidikan Bhakti p.97
unresolved org PT Niskala p.97 ×2
unresolved org Menteri Komunikasi dan Informatika p.97
unresolved org Minister of Communication p.97
unresolved org Bank Level Audit Supervisor p.98
unresolved org Bank Internal Audit Level Audit Supervisor p.98
unresolved org BRI (Persero) Tbk p.98 ×57
unresolved org Bank BRI (Persero) Tbk. p.98 ×3
unresolved org Yayasan Kesejahteraan Pegawai BRI p.98
unresolved org PT Primissima p.99 ×2
unresolved org PT Solo Agro Lestari p.99 ×2
unresolved org Ministry of Kementerian Pariwisata p.99
unresolved org PT Joglosemar p.99
unresolved org PT Joglosemar Prima Media p.99
unresolved org PT Aksara Solo p.99 ×2
unresolved org PT Aksara Solopos p.99 ×2
unresolved — Appointment History Penunjukkan Beliau · Direktur Utama p.104 ×5
unresolved org PT Bank Perseroan (Persero) p.104
unresolved — Pelaksana Tug · Direktur p.104
unresolved org Minister of No. SK- p.105
unresolved org Telekomunikasi Indonesia Tbk p.105 ×4
unresolved org PT Utama Perusahaan p.107 ×2
unresolved org PT Utama Perusahaan Perseroan (Persero) p.107 ×2
unresolved org PT Pegadaian. Anggota-Anggota Direksi p.107
unresolved org PT Markplus Indonesia p.107 ×2
unresolved org Bank Staff p.107
unresolved org Bank Jatim p.107 ×6
unresolved org PT Pegadaian. Pegadaian. Riwayat Pendidikan p.108
unresolved org PT Daya Makara p.108
unresolved org PT Daya Makara UI p.108
unresolved org PT Pegadaian. Direksi p.109
unresolved org Minister of State-Milik Negara p.110
unresolved org Menteri Badan Usaha Milik Negara p.111
unresolved org Dana Pensiun Utama p.111
unresolved org IQPC Worldwide Pte Ltd p.111 ×2
unresolved person Conference · Komisaris Utama p.126
unresolved org PT Pegadaian Keuangan p.126 ×3
unresolved org PT Pegadaian Capacity Building p.126 ×2
unresolved — Universit · Commissioner p.126
unresolved person Independensi · Komisaris p.363

Extraction attempts how the parser did, and what it refused

Nothing structured was extracted from this document — the attempts below say why.

No extraction attempted yet.

↑↓ select ↵ open ⇧↵ see every result