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Page 1
Annual Public Expose 2024

Public Expose
PT GOTO Gojek Tokopedia Tbk
Full Year 2023 and
Fourth Quarter of 2023

 March 2024
Page 2
Disclaimer & Cautionary Statements
Forward-Looking Statements
This document may contain forward-looking information or forward-looking statements including, but not limited to discussions of strategy, future plans and indicative financial performance (collectively, “forward-looking information”). All
information contained in this document that is not clearly historical in nature or that necessarily depends on future or subsequent events is forward-looking information prepared as of the date of this document is based upon the opinions and
estimates of management as well as the information available to management as of the date of this document. In some cases, forward-looking information can be identified by the use of forward-looking terminology such as "expect", "likely",
"may", "will", "should", "intend", "anticipate", "potential", "proposed", "estimate" and other similar words, expressions and phrases, including negative and grammatical variations thereof, or statements that certain events or conditions "may,” or "will"
happen, or by discussion of strategy.

Forward-looking information is based upon a number of current internal expectations, estimates, projections, assumptions and beliefs that, while considered reasonable by management, are inherently subject to significant business, economic,
competitive and other uncertainties and contingencies. Forward-looking information is not a guarantee of future performance and involves known and unknown risks, uncertainties and other factors (including the risks and uncertainties in the
Company’s consolidated financial statements and Management’s Discussion & Analysis available on the Company’s website), that may cause actual results, performance or achievements to be materially different from the future results,
performance or achievements expressed or implied by such forward-looking information. Any estimates, investment strategies or views expressed in this document are based upon current market conditions, and/or data and information
provided by unaffiliated third parties, and are subject to change without notice. To the extent any information in this document was obtained from third party sources, the Company has not independently verified that information, and there is a
risk that the assumptions made and conclusions drawn by the Company based on such information are not accurate. Except as required by law, the Company disclaims any obligation to update or revise any forward-looking information,
whether as a result of new information, events or otherwise. Readers are cautioned not to put undue reliance on this forward-looking information and should not be viewed, in and of itself, as any basis for making any investment decision.

Non-IFAS Measures
GoTo Group uses the following non-Indonesian Financial Accounting Standards (IFAS) financial measures including gross revenues, contribution margin and adjusted EBITDA, to understand and evaluate GoTo Group’s core operating
performance. However, the definitions of GoTo Group’s non-IFAS financial measures may be different from those used by other companies, and therefore, may not be comparable. Furthermore, these non-IFAS financial measures have certain
limitations in that they do not include the impact of certain expenses that are reflected in GoTo Group’s consolidated financial statements that are necessary to run GoTo Group’s business. Thus, these non-IFAS financial measures should be
considered in addition to, not as substitutes for, or in isolation from, measures prepared in accordance with IFAS.

Non-IFAS measurements are not intended to replace the presentation of GoTo Group’s financial results in accordance with IFAS. Rather, GoTo Group believes that the presentation of Adjusted EBITDA provides additional information to investors
to facilitate the comparison of past and present results, excluding those items that GoTo Group does not believe are indicative of GoTo Group’s ongoing operations due to their size and/ or nature. In addition, GoTo Group also presents the
Contribution Margin, which may provide additional information to investors in relation to the results excluding non-variable expenses and other income/expenses. Contribution margin and adjusted EBITDA presented herein may not be
comparable to similarly entitled measures presented by other companies, who may use and define this measure differently. Accordingly, you should not compare these non-IFAS measure to those presented by other companies.


Consolidated Financial Information
GoTo Group furnished the result for the year ended December 31, 2023 and 2022. The information for the year ended December 31, 2023 is extracted from the consolidated financial statements of the Company as of and for the year ended
December 31, 2023 (with consolidated financial information as of and for the year ended December 31, 2022 as comparative) that has been audited by the Public Accountant in accordance with the auditing standards established by
Indonesian Financial Accounting Standards with an unmodified opinion dated March 18, 2024.

Furthermore, in this document, GoTo Group also furnished the results of the three months ended December 31, 2023, September 30, 2023, June 30, 2023, March 31, 2023 and December 31, 2022 which have been prepared by and are the
responsibility of management. The consolidated financial information for the three months ended December 31, 2023, September 30, 2023, June 30, 2023, March 31, 2023 and December 31, 2022 have not been audited, reviewed, examined, or
applied any procedures on. Accordingly, there are no opinions or any other form of assurance expressed with respect to any and all consolidated financial information for the three months ended December 31, 2023, September 30, 2023, June
30, 2023, March 31, 2023 and December 31, 2022 presented in this document.
.
Operating Metrics
LTM ATU or Last Twelve Months Annual Transacting Users means the number of unique transacting users in the trailing twelve months. GTV or Gross Transaction Value means gross transaction value, an operating measure representing the sum of
(i) the value of on-demand services transactions; (ii) the value of e-commerce transactions for product and services; and (iii) the total payments volume processed through our financial technology, excluding any inter-company transactions.




                    4Q 2023 & FY 2023                                                                                                                                                                                                                    2
Page 3
Key Strategic Focus

Financial and Operating Highlights

Summary Financials

Non-IFAS Reconciliations




 4Q 2023 & FY 2023
Page 4
Key Results in 4Q23

                 Gross Revenue1                                               Contribution Margin2                                                                Adj. EBITDA3



                         6.5                                                                 1.6IDR Trillion
                                                                                                                                                                        77
                                                                                                                                                                        IDR Billion
                            IDR Trillion




                        +3%
                       (4Q22 vs 4Q23)
                                                                             +135 bps +199 bps
                                                                                           (4Q22 vs 4Q23)                                                          (4Q22 vs 4Q23)
                                                                                               As % of GTV4                                                            As % of GTV4
  Notes:
   1.   Gross Revenue represents the total Rupiah value attributable to GoTo Group from each transaction, without any adjustments for incentives paid to driver-partners and merchant-partners or promotions to
        end-users, over the period of measurement
   2.   Contribution Margin is calculated beginning with net revenues and deducting total cost of revenues, a portion of sales and marketing expenses relating to the promotional excess and product marketing and
        others consisting of mainly withholding taxes related to sales and marketing expense and other insignificant expenses
   3.   Adjusted EBITDA is calculated beginning with loss before income tax and adjusting for (i) depreciation and amortization expenses; (ii) finance income; (iii) interest expenses; (iv) loss on impairment of assets of
        disposal group classified as held for sale; (v) (reversal)/loss on impairment of investment in associates and joint ventures; (vi) loss on goodwill; (vii) fair value adjustment of financial instruments; (viii) loss on
        impairment of intangible and fixed assets; (ix) share-based compensation cost; (x) unrealized foreign exchange (gain)/loss from cash remeasurement; (xi) share of net losses in associates and joint ventures; (xii)
        (gain)/loss
   4Q 2023          on divestment and dilution of investment in associates and joint ventures, net (xiii) dividend income; and (xiv) non-recurring items
            & FY 2023                                                                                                                                                                                                               4
   4.   GTV means Gross Transaction Value representing the sum of the value of transactions within the GoTo ecosystem
Page 5
4Q23 Group Adjusted EBITDA Positive

 Adjusted EBITDA1
 In IDR Trillions                                                                                              Feb 16, 2023:
                                                                                                        Announcement on Adjusted
                                                                                                        EBITDA profitability guidance


                    FY22                                           1Q23                                                2Q23                                                3Q23                                                4Q23

                                                                    (1.6)                                               (1.2)                                               (0.9)                                                 0.1




                    (16.0)

                             1.
                                Adjusted EBITDA is calculated beginning with loss before income tax and adjusting for (i) depreciation and amortization expenses; (ii) finance income; (iii) interest expenses; (iv) loss on impairment of assets of disposal
                             group classified as held for sale; (v) (reversal)/loss on impairment of investment in associates and joint ventures; (vi) loss on goodwill; (vii) fair value adjustment of financial instruments; (viii) loss on impairment of intangible and
                             fixed assets; (ix) share-based compensation cost; (x) unrealized foreign exchange (gain)/loss from cash remeasurement; (xi) share of net losses in associates and joint ventures; (xii) (gain)/loss on divestment and dilution of
        4Q 2023 & FY 2023                                                                                                                                                                                                                                                    5
                             investment in associates and joint ventures, net (xiii) dividend income; and (xiv) non-recurring items
Page 6
TikTok + Tokopedia Creates an Indonesian
E-commerce Leader
                                                                           App MAU ID1

                                                                           125 mm
                                                                                                                    Continuous Stream of Revenue to GoTo in the
                                                                                                                    form of an e-commerce service fee from Tokopedia
  Affluent,                                         Mass-market,
  Urban                                            Country-wide                                                         Agreed fee                                    Combined
                                                                                                                                                                                            E-commerce
                                                                                                                                                                                            service fee5
                                                                                                                          ladder                                     entity GMV2
  Shelf-based,                                                  Discovery-driven                                           Based on                                                     Illustrative quarterly service
                                                                                                                                                                    3Q2023 core GMV3:                 fee:
  intentional purchases                                               purchases                                         combined entity
                                                                                                                                                                     ~US$2.94 billion          ~US$11.4 million
                                                                                                                             GMV

  Electronics, FMCG                                                              Fashion
  Home & Living                                                                 & Beauty
                                                                                                                          Immediate contribution to GoTo’s cash flow and EBITDA
  Proprietary payment                                             Content and live
  infrastructure                                                       streaming




                         1
                          Source: Reuters article dated 13-Nov-2023
                         2
                          Pro Forma Basis
                         3
                          Core GMV: settled GMV, excludes Digital Goods, certain extraordinary high value items and other excluded items as may be agreed between the two parties
                         4
     4Q 2023 & FY 2023    For illustrative purposes only (Assumes USDIDR of 15,500)                                                                                                                                      6
                         5
                          As Quarterly fee charged based on specific services to be provided as agreed between the parties
Page 7
Indonesia has enormous digital economy growth potential, which
serves as a challenge and an opportunity that GoTo will tap into
Indonesia’s digital economy GMV                                   E-commerce GMV                  Mobility and food GMV
(excluding digital financial services)                             in US$ billion                  in US$ billion
in US$ billion
                                                        210-360                            ~160
                                                                                                                               ~20
                                                                                     82
                                                                       62                                                9
                                                                                                            7

                                                                     2023          2025   2030         2023         2025      2030


                                                                  Digital payments GTV            Digital loans loan book
                                         109
                                                                  in US$ billion                  in US$ billion

              82                                                                          ~760                               ~40



                                                                                    417
                                                                     313                                            15

                                                                                                        6

            2023                       2025             2030        2023           2025   2030       2023          2025      2030
Source: Google, Temasek, and Bain & Co. report (2023)




Incidental  Public
      4Q 2023 & FY 2023Expose | February 2024                                                                                        7
Page 8
Our Strategy



                                        Accelerated Growth and Sustainable Profitability
                                                Expand Accessibility of Product and Services
                                                        Enrich Customer Experience

                                            ●      Enhance Value for Existing Consumers
                                            ●      Expand Wallet Share
                                            ●      Grow Consumer Base


              Doubling down on successful
                                                           Innovative new ventures        Discontinuing non-scalable initiatives
                       strategies




    4Q 2023 & FY 2023                                                                                                              8
Page 9
Elevate Use Case: Deepening User Wallet through
Premium / Value-Added Product Options




                       Fastest delivery option   More comfortable 2W
                       on GoFood                 solution
                                                                          Premium and more
                       Launched in 4Q23          Launched in              comfortable 4W fleet
                                                 September 2023           options; with faster
                       Available in Jakarta,                              pickup
                       Bogor, Bandung, and       Available in more than
                       Surabaya                  30 cities in Indonesia




   4Q 2023 & FY 2023                                                                             9
Page 10
Expanding User Base through Affordable Offerings &
Subscription Service
                                          Subscription




   4Q 2023 & FY 2023                                     10
Page 11
Wider Market Reach through FinTech Innovation
    GoPay: Best app in Indonesia in 2023
                                     on Google Play                                    Savings
                                                                                 in collaboration with Bank Jago




                                                                Conventional                                       Shariah


                                                                    !
                                                                 NEW
                                                       Main            Savings       Other                     Shariah-compliant
                                                      Account          Account      Accounts                     Main Account




                                                                                     Coming
                                                                                      Soon




   >10m cumulative downloads as of December 20231

                       1
                           According to data.ai
   4Q 2023 & FY 2023                                                                                                               11
Page 12
Scaling up Lending Products

                                                                                      Consumer Lending

                                                                       BNPL                                                     Cash Loans
                                                   Total Loans Outstanding
                                                                                                                                    +32%


                                                                                                                +44%


                                                                                              +21%

                                                                    +40%




                                                                                                                                           1.3%
                                                                                                                                           NPL1


                       1
   4Q 2023 & FY 2023       Non-performing loans more than 90 days past due as a percentage of the total consumer loan book as of Dec-23
                                                                                                                                                  12
Page 13
Key Strategic Focus

Financial and Operating Highlights

Summary Financials

Non-IFAS Reconciliations




 4Q 2023 & FY 2023
Page 14
Consistent Improvement of Profitability Metrics
In IDR Trillions




                   Group Adjusted EBITDA                                                 Group Contribution Margin
                     4Q22               1Q23     2Q23     3Q23               4Q23           4Q22         1Q23         2Q23   3Q23                  4Q23

                                                                                 0.1



                                                          (0.9)
                                                 (1.2)
                                         (1.6)

                                       (3.1)                                                              0.6         1.0     1.1                   1.6



                     (3.1)                                                                  (0.6)



                              +199 bps                         +67 bps                               +135 bps                       +24 bps
                                  As % of GTV                      As % of GTV                         As % of GTV                   As % of GTV
                             YoY Improvement                QoQ Improvement                         YoY Improvement            QoQ Improvement
  As % of
                     (1.9%)             (1.1%)   (0.8%)   (0.6%)                 0.05%     (0.4%)         0.4%        0.7%   0.8%                  1.0%
  GTV



              4Q 2023 & FY 2023                                                                                                                           14
Page 15
                                                          Group GTV                                                 Group Gross Revenue

Key                                                       -1%                                                       +6%
                                                          Year on Year                                              Year on Year
                                                          Growth                                                    Growth


Operating                                                         613.4                         606.5                   22.9       24.3



Metrics
In IDR Trillions
                                                                                             Core GTV1
                                                                                                -11%

                                                                  FY22                           FY23                  FY22        FY23
                                                                                                                                          As %
                                                                                                                        3.7%       4.0%   of GTV


                                                           Group GTV                                                Group Gross Revenue

                                                          +1%                                                       +3%
                                                          Year on Year                                              Year on Year
                                                          Growth                                                    Growth

                                                                  161.9                        163.0                    6.3        6.5




                                                                                             Core GTV1
                                                                                                 -8%


                                                                  4Q22                          4Q23                  4Q22         4Q23
                                                                                                                                          As %
                                       1
                                        Core GTV:                                                                      3.9%        4.0%   of GTV
                   4Q 2023 & FY 2023   excludes digital goods and sales of cars and motorcycles in Ecommerce; and
                                       excludes merchant payment gateway in Fintech
                                                                                                                                                   15
Page 16
Continued Progress in Cost Savings
In IDR Trillions


                   Incentives and Product Marketing1                                                                                                      Recurring Cash OpEx2
                                             -38%
                                                                                                                                                                                    -19%
                                 23.8
                                                                                                                                                                     10.2
                                                                                                                                                                                                    8.3
                                                          14.7




                                 FY22                      FY23                                                                                                      FY22                          FY23


                                             -33%                                                                                                                                   -39%
                                  5.3                                                                                                                                 2.7


                                                           3.5
                                                                                                                                                                                                    1.7




                                 4Q22                    4Q23                                                                                                       4Q22                           4Q23


                                  Notes:
             4Q 2023 & FY 2023       1. Incentives and Product Marketing includes incentives to customers, a portion of sales and marketing expenses and others.                                          16
                                     2. Recurring Cash Opex mainly consists of personnel, non-variable marketing, IT and other expenses which are not directly attributable to the net revenues.
Page 17
Continued Progress in User Engagement

  GoTo LTM1 ATU2                                          GoTo Quarterly Orders            GoTo LTM1 GTV/LTM1 ATU2   GoTo LTM1 Orders/LTM1 ATU2
  in Millions                                             in Millions                      in IDR Millions           Orders/user/year



  -20%
  Year on Year
                                                          +5%
                                                          Year on Year
                                                                                           +24%
                                                                                           Year on Year
                                                                                                                     +24%
                                                                                                                     Year on Year
  Growth                                                  Growth                           Growth                    Growth
                                                                                                              12
      64                                                                             746
                                                               707                               10                                     53
                        51
                                                                                                                           43




    4Q22               4Q23                                   4Q22                  4Q23       4Q22          4Q23        4Q22           4Q23




                        Notes:
   4Q 2023 & FY 2023       1. LTM means Last Twelve Months                                                                                        17
                           2. ATU means Annual Transacting Users over the stated period
Page 18
                                        GTV                             Gross Revenue          Contribution Margin                Adjusted EBITDA

On-Demand                              -9%                              +4%                       +672 bps                        +760 bps
                                       Year on Year                     Year on Year              As % of GTV                     As % of GTV


Services                               Growth

                                              59.7
                                                      54.3
                                                                        Growth

                                                                           11.7
                                                                                       12.1
                                                                                                  Year on Year Growth


                                                                                                                        2.6
                                                                                                                                  Year on Year Growth



                                                                                                                                        (4.8)           (0.2)
In IDR Trillions

                                                                                                        (1.1)




                                             FY22     FY23                FY22         FY23            FY22             FY23            FY22            FY23

                                                             As % of
                                                             GTV
                                                                          19.6%        22.3%           (1.9)%           4.9%            (8.0)%          (0.4)%




                                        GTV                            Gross Revenue           Contribution Margin              Adjusted EBITDA

                                       -10%
                                       Year on Year
                                                                       +1%
                                                                       Year on Year
                                                                                               +457 bps                        +621 bps
                                                                                               As % of GTV                     As % of GTV
                                       Growth                          Growth                  Year on Year Growth             Year on Year Growth

                                              15.5
                                                      14.0
                                                                           3.2          3.2                             0.8
                                                                                                                                                         0.2
                                                                                                                                        (0.7)



                                                                                                         0.2



                                             4Q22     4Q23                 4Q22        4Q23            4Q22          4Q23               4Q22            4Q23
                                                             As % of
                                                             GTV
                                                                           20.7%       23.1%           1.3%             5.9%           (4.5)%           1.7%
                   4Q 2023 & FY 2023                                                                                                                             18
Page 19
                                            GTV                                           Gross Revenue         Contribution Margin                Adjusted EBITDA

Financial                                  +5%                                            +15%                     +41 bps                         +49 bps
Technology
                                           Year on Year                                   Year on Year             As % of GTV                     As % of GTV
                                           Growth                                         Growth                   Year on Year Growth             Year on Year Growth

                                                                379.7                                     1.9
                                                 360.4                                        1.6
In IDR Trillions                                                                                                                                                         (1.6)
                                                                                                                                         0.3
                                                                                                                         (1.2)                           (3.3)


                                                                Core
                                                                GTV1
                                                                +11%

                                                 FY22           FY23                          FY22       FY23            FY22            FY23            FY22            FY23

                                                                              As % of
                                                                              GTV             0.5%       0.5%            (0.3)%          0.1%            (0.9)%          (0.4)%




                                            GTV                                          Gross Revenue          Contribution Margin              Adjusted EBITDA

                                           +5%
                                           Year on Year
                                                                                         +26%
                                                                                         Year on Year
                                                                                                                +38 bps                         +59 bps
                                                                                                                As % of GTV                     As % of GTV
                                           Growth                                        Growth                 Year on Year Growth             Year on Year Growth

                                                                                                          0.6
                                                                103.2
                                                  98.6
                                                                                              0.5                                        0.2                             (0.2)

                                                                                                                                                         (0.7)



                                                                Core
                                                                GTV1                                                      (0.2)
                                                                +8%

                                                 4Q22           4Q23                         4Q22        4Q23            4Q22            4Q23            4Q22            4Q23
                                                                               As % of
                                                                                              0.5%       0.6%            (0.2)%          0.2%            (0.8)%          (0.2)%
                   4Q 2023 & FY 2023                                           GTV
                                                                                                                                                                                  19
                                       1
                                       Core GTV: excludes merchant payment gateway
Page 20
                                            GTV                                                Gross Revenue         Contribution Margin                Adjusted EBITDA

E-Commerce                                 -9%                                                 +11%                     +181 bps                        +199 bps
                                           Year on Year                                        Year on Year             As % of GTV                     As % of GTV
In IDR Trillions                           Growth                                              Growth                   Year on Year Growth             Year on Year Growth

                                                                                                               9.1
                                                  273.1
                                                                  248.8                             8.2                                        1.6

                                                                                                                             (3.2)                             (6.2)            (0.8)




                                                                   Core
                                                                   GTV1
                                                                   -28%

                                                   FY22
                                                   FY22            FY23
                                                                   FY23                            FY22       FY23           FY22             FY23            FY22            FY23
                                                                                    As % of
                                                                                                   3.0%       3.7%          (1.2)%            0.6%           (2.3)%           (0.3)%
                                                                                    GTV




                                            GTV                                               Gross Revenue          Contribution Margin               Adjusted EBITDA

                                           -8%
                                           Year on Year
                                                                                              +9%
                                                                                              Year on Year
                                                                                                                     +147 bps                        +207 bps
                                                                                                                     As % of GTV                     As % of GTV
                                           Growth                                             Growth                 Year on Year Growth             Year on Year Growth

                                                                                                              2.4
                                                   70.8                                             2.2
                                                                   65.3
                                                                                                                                              0.6

                                                                                                                                                                               0.2
                                                                                                                                                              (1.2)
                                                                                                                             (0.4)
                                                                  Core
                                                                  GTV1
                                                                  -26%

                                                  4Q22            4Q23                             4Q22       4Q23           4Q22             4Q23           4Q22             4Q23
                                                                                    As % of
                                                                                                   3.1%       3.7%          (0.6)%            0.9%           (1.7)%           0.3%
                                                                                    GTV
                   4Q 2023 & FY 2023                                                                                                                                                    20
                                       1
                                       Core GTV: excludes digital goods and sales of cars and motorcycles
Page 21
                                       Gross Revenue                Adjusted EBITDA
Logistics                              -7%                          +55%
                                                                    Year on Year
In IDR Trillions                       Year on Year
                                                                    Growth
                                       Growth
                                                      2.4                    (1.1)      (0.5)
                                                              2.2




                                                      FY22   FY23            FY22       FY23




                                        Gross Revenue                  Adjusted EBITDA

                                        -31%                             +56%
                                                                         Year on Year
                                        Year on Year
                                                                         Growth
                                        Growth
                                                      0.7
                                                                             (0.3)      (0.1)

                                                             0.5




                                                      4Q22   4Q23            4Q22       4Q23

                   4Q 2023 & FY 2023                                                            21
Page 22
Guidance




                      Adjusted EBITDA Breakeven

                            FY 2024



  4Q 2023 & FY 2023                               22
Page 23
Key Strategic Focus

Financial and Operating Highlights

Summary Financials

Non-IFAS Reconciliations




 4Q 2023 & FY 2023
Page 24
Summary                                                                                                                   For The Three Months Ended
                                                                                                                                     Dec 31
                                                                                                                                                                                                For The Year Ended
                                                                                                                                                                                                      Dec 31
                                                                                                                            2023                          20221                            2023                    20221

Operating &                      On-demand services
                                 E-commerce
                                                                                                                                   13,956
                                                                                                                                   65,317
                                                                                                                                                                   15,529
                                                                                                                                                                   70,789
                                                                                                                                                                                                   54,336
                                                                                                                                                                                                 248,836
                                                                                                                                                                                                                         59,656
                                                                                                                                                                                                                       273,146
                                 Financial technology                                                                            103,224                           98,583                        379,739               360,447
Financial                        Logistics
                                 All other segments
                                                                                                                                      n/a
                                                                                                                                        0
                                                                                                                                                                      n/a
                                                                                                                                                                      196
                                                                                                                                                                                                      n/a
                                                                                                                                                                                                    1,221
                                                                                                                                                                                                                            n/a
                                                                                                                                                                                                                            767
                                 Adjustments and eliminations                                                                    (19,477)                        (23,211)                        (77,585)              (80,654)
Metrics                          Group GTV
                                 On-demand services
                                                                                                                                 163,020
                                                                                                                                    3,229
                                                                                                                                                                 161,886
                                                                                                                                                                    3,213
                                                                                                                                                                                                 606,547
                                                                                                                                                                                                   12,109
                                                                                                                                                                                                                       613,362
                                                                                                                                                                                                                         11,682
In IDR Billions,                 E-commerce                                                                                         2,399                           2,191                           9,123                 8,228
unless otherwise stated          Financial technology                                                                                 605                             481                           1,878                 1,636
                                 Logistics                                                                                            518                             747                           2,190                 2,357
                                 All other segments                                                                                     0                              85                             107                   275
                                 Adjustments and eliminations                                                                       (282)                           (420)                         (1,147)               (1,251)
                                 Group Gross Revenues                                                                               6,469                           6,297                          24,260                22,927
                                 Take rate                                                                                          4.0%                            3.9%                            4.0%                  3.7%

                                 Incentives to customers                                                                          (2,195)                          (2,917)                         (9,475)             (11,578)
                                 Group Net Revenues                                                                                 4,274                            3,380                         14,785                11,349

                                 Total cost of revenues                                                                           (1,317)                          (1,624)                         (5,093)              (5,480)
                                 Sales and marketing expenses2                                                                    (1,326)                          (2,279)                         (5,133)             (11,976)
                                 Others3                                                                                             (14)                              (60)                          (126)                (222)
                                 Contribution Margin                                                                                1,617                            (583)                           4,433              (6,329)
                                 As Percentage of Gross Revenues                                                                     25%                              (9)%                            18%                (28)%

                                 Non-variable expenses4                                                                          (2,463)                          (6,353)                        (12,041)              (21,088)
                                 Other (expenses)/income (ex. interest exp/ income)                                             (79,327)                         (12,049)                        (80,633)              (10,640)
                                 Group EBITDA                                                                                   (80,173)                         (18,985)                        (88,241)              (38,057)
                                 Adjustments                                                                                      80,250                           15,848                          84,571                22,045
                                 Group Adjusted EBITDA                                                                                77                          (3,137)                         (3,670)              (16,012)
                                 As Percentage of Gross Revenue                                                                       1%                            (50)%                           (15)%                 (70)%

                                 Notes:
                                  1. 2022 figures have been aligned to follow current segment presentation
                                  2. A portion of sales and marketing expenses relating to the promotional excess and product marketing
                                  3. Others consists mainly of withholding taxes related to sales and marketing expenses and other insignificant expenses
             4Q 2023 & FY 2023    4. Non-variable expenses are a portion of sales and marketing expenses, general and administrative expenses, operational and support expenses and product development expenses            24
Page 25
Key Strategic Focus

Financial and Operating Highlights

Summary Financials

Non-IFAS Reconciliations




 4Q 2023 & FY 2023
Page 26
                                                                                                        For The Three Months Ended                                   For The Year Ended
Group                                                                                                              Dec 31                                                  Dec 31

                                                                                                     2023                                  2022             2023                           2022
Gross
                                 Net Revenue                                                         4,274                                3,380            14,785                         11,349
Revenues &
                                 Add:
Contribution                     Incentives to customers                                             2,195                                2,917            9,475                          11,578

Margin                           Gross Revenues                                                      6,469                                6,297            24,260                         22,927


Reconciliation                                                                                          For The Three Months Ended                                   For The Year Ended
In IDR Billions,                                                                                                   Dec 31                                                  Dec 31
unless otherwise stated
                                                                                                     2023                                  2022             2023                           2022


                                 Net Revenue                                                         4,274                                3,380            14,785                         11,349


                                 Deduct:

                                 Total cost of revenues                                             (1,317)                              (1,624)           (5,093)                        (5,480)

                                 Sales and marketing expenses1                                      (1,326)                              (2,279)           (5,133)                    (11,976)
                                          2
                                 Others                                                               (14)                                 (60)            (126)                          (222)

                                 Contribution Margin                                                 1,617                                (583)            4,433                          (6,329)




                                 Notes:
                                 1. A portion of sales and marketing expenses relating to the promotional excess and product marketing
             4Q 2023 & FY 2023   2. Others consists of mainly withholding taxes related to sales and marketing expenses and other insignificant expenses                                            26
Page 27
                                                                                                                                          For The Three Months Ended      For The Year Ended
Group                                                                                                                                                Dec 31                     Dec 31

                                                                                                                                               2023            2022      2023           2022
Adjusted                         Loss before income tax                                                                                     (80,760)         (19,551)   (90,634)       (40,545)

EBITDA                           Add/(Deduct):
                                 Depreciation and amortization expenses                                                                         633            638       2,671          2,913

Reconciliation                   Finance income
                                 Interest expenses
                                                                                                                                               (171)
                                                                                                                                                125
                                                                                                                                                               (117)
                                                                                                                                                                45
                                                                                                                                                                         (636)
                                                                                                                                                                          358
                                                                                                                                                                                        (618)
                                                                                                                                                                                         193
In IDR Billions,                 EBITDA                                                                                                     (80,173)         (18,985)   (88,241)       (38,057)
unless otherwise stated
                                 Unrealized foreign exchange loss/(gain) from cash
                                                                                                                                                 55            (22)       146           (556)
                                 remeasurement
                                 Share of net losses in associates and joint ventures                                                            14            129        212            500
                                 Loss/(gain) on divestment and dilution of investment in
                                                                                                                                                  -              -        118            (10)
                                 associates and joint ventures, net
                                 Loss on impairment of investment in associates and joint
                                                                                                                                                 84            139        373            427
                                 ventures
                                 Loss on impairment of intangible and fixed assets                                                               33             62        52             69
                                 Fair value adjustment of financial instruments                                                                 413            875        992           (550)
                                 Loss on goodwill                                                                                             78,768          11,004    78,768          11,004
                                 Share based compensation cost                                                                                  443           3,226      3,194          10,036
                                 Dividend income                                                                                                  -              -        (23)           (31)
                                 Non-recurring items1                                                                                           440            435        739           1,156
                                 Adjusted EBITDA                                                                                                 77           (3,137)   (3,670)        (16,012)




             4Q 2023 & FY 2023    Note:                                                                                                                                                           27
                                  1. These non-recurring items also include share based compensation costs - Gotong Royong Program and restructuring costs
Page 28
                                                                                                                                                     For The Three Months Ended Dec 31, 2023

Segment                                                                                          On-demand
                                                                                                  services
                                                                                                                    E-commerce
                                                                                                                                          Financial
                                                                                                                                         technology
                                                                                                                                                               Logistics
                                                                                                                                                                                  All other
                                                                                                                                                                                 segments
                                                                                                                                                                                                Corporate
                                                                                                                                                                                                  costs
                                                                                                                                                                                                             Adjustment &
                                                                                                                                                                                                              elimination
                                                                                                                                                                                                                                Total
                                                                                                                                                                                                                             Consolidated


Adjusted                         Segment loss from operations
                                 Add/(Deduct):
                                                                                                       20                (184)               (250)               (151)                -           (914)           -            (1,479)




EBITDA &                         Depreciation and amortization expenses
                                 Share-based compensation cost
                                                                                                      130
                                                                                                       89
                                                                                                                           24
                                                                                                                          160
                                                                                                                                               45
                                                                                                                                               51
                                                                                                                                                                  21
                                                                                                                                                                   7
                                                                                                                                                                                      -
                                                                                                                                                                                      -
                                                                                                                                                                                                  413
                                                                                                                                                                                                  136
                                                                                                                                                                                                                  -
                                                                                                                                                                                                                  -
                                                                                                                                                                                                                                 633
                                                                                                                                                                                                                                 443
                                 Non-operating income/(expenses)                                       (6)                 44                   -                  -                  -             2             -              40

Contribution                     Non-recurring items
                                 Adjusted EBITDA
                                                                                                        6
                                                                                                      239
                                                                                                                          179
                                                                                                                          223
                                                                                                                                              (14)
                                                                                                                                             (168)
                                                                                                                                                                   9
                                                                                                                                                                 (114)
                                                                                                                                                                                     (4)
                                                                                                                                                                                     (4)
                                                                                                                                                                                                  264
                                                                                                                                                                                                  (99)
                                                                                                                                                                                                                  -
                                                                                                                                                                                                                  -
                                                                                                                                                                                                                                 440
                                                                                                                                                                                                                                 77

Margin                           Add/(Deduct):
                                 Recurring cash opex1                                                 522                 464                 354                 133                 4           238            (36)           1,679


Reconciliation                   Allocated corporate costs
                                 Non-recurring items - variable
                                                                                                       61
                                                                                                           -
                                                                                                                           41
                                                                                                                          (93)
                                                                                                                                               31
                                                                                                                                                -
                                                                                                                                                                   4
                                                                                                                                                                   -
                                                                                                                                                                                      -
                                                                                                                                                                                      -
                                                                                                                                                                                                  (137)
                                                                                                                                                                                                    -
                                                                                                                                                                                                                  -
                                                                                                                                                                                                                  -
                                                                                                                                                                                                                                  -
                                                                                                                                                                                                                                 (93)

In IDR Billions,                 Non-operating income/(expenses)                                           -              (44)                  -                  -                  -            (2)            --             (46)

unless otherwise stated          Contribution Margin                                                  822                 591                 217                 23                  -             -            (36)           1,617


                                                                                                                                                     For The Three Months Ended Dec 31, 2022

                                                                                                On-demand                                Financial                                  All other    Corporate    Adjustment &      Total
                                                                                                                   E-commerce                                   Logistics
                                                                                                 services                               technology                                 segments        costs       elimination   Consolidated
                                 Segment loss from operations                                      (1,713)             (2,043)             (1,074)                (286)               (154)        (2,304)             -        (7,574)
                                 Add/(Deduct):
                                 Depreciation and amortization expenses                               110                 36                  37                   24                     19        412                -         638
                                 Share-based compensation cost                                        791                656                 206                    2                     24       1,547               -         3,226
                                 Non-operating income/(expenses)                                       -                   -                   -                    -                     -         138                -         138
                                 Non-recurring items                                                  113                130                  87                    -                     4         101                -         435
                                 Adjusted EBITDA                                                     (699)             (1,221)              (744)                 (260)               (107)        (106)               -        (3,137)
                                 Add/(Deduct):
                                 Recurring cash opex1                                                 830                819                 541                  172                  141          410          (170)           2,743
                                 Allocated corporate cost                                             74                  53                  34                    5                     -        (166)               -           -
                                 Non-recurring items - variable                                        -                 (51)                  -                    -                     -              -             -         (51)
                                 Non-operating income/(expenses)                                       -                   -                   -                    -                     -        (138)               -         (138)
                                 Contribution Margin                                                 205                (400)               (169)                 (83)                    34            -        (170)           (583)
             4Q 2023 & FY 2023    Note:                                                                                                                                                                                                   28
                                  1. Recurring cash opex mainly consists of personnel, non-variable marketing, IT and other expenses which are not directly attributable to the net revenues.
Page 29
                                                                                                                                                         For The Year Ended Dec 31, 2023

Segment                                                                                          On-demand
                                                                                                  services
                                                                                                                    E-commerce
                                                                                                                                          Financial
                                                                                                                                         technology
                                                                                                                                                               Logistics
                                                                                                                                                                                  All other
                                                                                                                                                                                 segments
                                                                                                                                                                                                Corporate
                                                                                                                                                                                                  costs
                                                                                                                                                                                                            Adjustment &
                                                                                                                                                                                                             elimination
                                                                                                                                                                                                                              Total
                                                                                                                                                                                                                           Consolidated


Adjusted                         Segment loss from operations
                                 Add/(Deduct):
                                                                                                    (1,521)             (2,259)             (2,333)              (646)               (35)        (3,485)         -           (10,279)




EBITDA &                         Depreciation and amortization expenses
                                 Share-based compensation cost
                                                                                                      602
                                                                                                      638
                                                                                                                          124
                                                                                                                         1,116
                                                                                                                                              193
                                                                                                                                              512
                                                                                                                                                                  89
                                                                                                                                                                  66
                                                                                                                                                                                      21
                                                                                                                                                                                     (10)
                                                                                                                                                                                                  1,642
                                                                                                                                                                                                  872
                                                                                                                                                                                                                 -
                                                                                                                                                                                                                 -
                                                                                                                                                                                                                              2,671
                                                                                                                                                                                                                              3,194
                                 Non-operating income/(expenses)                                      (32)                 24                   -                  -                  -            13            -              5

Contribution                     Non-recurring items
                                 Adjusted EBITDA
                                                                                                       94
                                                                                                     (219)
                                                                                                                          244
                                                                                                                         (751)
                                                                                                                                               48
                                                                                                                                            (1,580)
                                                                                                                                                                  14
                                                                                                                                                                 (477)
                                                                                                                                                                                      -
                                                                                                                                                                                     (24)
                                                                                                                                                                                                  339
                                                                                                                                                                                                  (619)
                                                                                                                                                                                                                 -
                                                                                                                                                                                                                 -
                                                                                                                                                                                                                               739
                                                                                                                                                                                                                             (3,670)

Margin                           Add/(Deduct):
                                 Recurring cash opex1                                                2,613               2,330               1,766                489                 79          1,175        (198)          8,254


Reconciliation                   Non-recurring items - variable
                                 Allocated corporate costs
                                                                                                        -
                                                                                                      250
                                                                                                                         (114)
                                                                                                                          156
                                                                                                                                                -
                                                                                                                                              123
                                                                                                                                                                   -
                                                                                                                                                                  13
                                                                                                                                                                                      -
                                                                                                                                                                                      1
                                                                                                                                                                                                    -
                                                                                                                                                                                                  (543)
                                                                                                                                                                                                                 -
                                                                                                                                                                                                                 -
                                                                                                                                                                                                                              (114)
                                                                                                                                                                                                                                -

In IDR Billions,                 Non-operating income/(expenses)                                        -                 (24)                  -                  -                  -           (13)           -             (37)
unless otherwise stated          Contribution Margin                                                 2,644               1,597                309                 25                 56             -          (198)          4,433


                                                                                                                                                         For The Year Ended Dec 31, 2022

                                                                                                 On-demand                                Financial                               All other     Corporate   Adjustment &      Total
                                                                                                                    E-commerce                                 Logistics
                                                                                                  services                               technology                              segments         costs      elimination   Consolidated
                                 Segment loss from operations                                       (7,871)             (8,569)             (4,536)             (1,167)             (488)        (7,699)         -           (30,330)
                                 Add/(Deduct):
                                 Depreciation and amortization expenses                               740                 152                 197                 65                 116          1,643          -            2,913
                                 Share-based compensation cost                                       1,944               2,008                962                 37                  81          5,004          -            10,036
                                 Non-operating income/(expenses)                                        -                   -                   -                  -                  -           213            -             213
                                 Non-recurring items                                                  415                 160                  94                  -                  7           480            -            1,156
                                 Adjusted EBITDA                                                    (4,772)             (6,249)             (3,283)             (1,065)             (284)         (359)          -           (16,012)
                                 Add/(Deduct):
                                 Recurring cash opex1                                                3,671               2,913               1,950                482                414          1,225        (415)          10,240
                                 Non-recurring items - variable                                      (293)                (51)                  -                  -                  -             -            -            (344)
                                 Allocated corporate cost                                             289                 209                 134                 20                  1           (653)          -              -
                                 Non-operating income/(expenses)                                        -                   -                   -                  -                  -           (213)          -            (213)
                                 Contribution Margin                                                (1,105)             (3,178)             (1,199)              (563)               131            -          (415)         (6,329)
             4Q 2023 & FY 2023    Note:                                                                                                                                                                                                 29
                                  1. Recurring cash opex mainly consists of personnel, non-variable marketing, IT and other expenses which are not directly attributable to the net revenues.
Page 30
                    Go Together, Go Far.




4Q 2023 & FY 2023

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