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G R O W T H
SUS TA I N A B LE | IMPACTFUL | RELIAB LE
Sustainability Report 2024
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Statements and
Limitations
The 2024 Fiscal Year Sustainability Report of PT AKR Corporindo Tbk presents the Company’s economic, social, environmental,
and governance performance. Published alongside the Annual Report, this report includes forward-looking statements related
to the Company’s financial, operational, policy, and projection aspects in accordance with applicable regulations, except for
historical matters.
Forward-looking statements are made based on assumptions about business conditions and management policies but may be
affected by risks and uncertainties that cause actual results to differ from expectations. The Company is not obliged to update
these statements if conditions change.
In this report, “Company” and “AKR” refer to PT AKR Corporindo Tbk and its subsidiaries engaged in trading, distribution, logistics,
manufacturing, and industrial estates.
Sustainability Report 2024 1
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Theme
Explanation
G R O W T H
SUS TA I N A B LE | IMPACTFUL | RELIAB LE
The year 2024 marks a significant milestone in the • Sustainable Growth: Expanding our business
sustainability journey of PT AKR Corporindo Tbk while considering social and environmental
(AKR). Through the theme “Beyond Growth”, we impact, energy efficiency, and a responsible
affirm that growth is no longer the sole measure supply chain.
of success. Amidst a rapidly evolving global • Impactful Growth: Focusing on growth that
landscape shaped by geopolitical tensions, delivers tangible benefits for communities and
climate challenges, and technological disruption, surrounding ecosystems.
we believe that true success lies in the ability to • Reliable Growth: Driving sustainability through
grow inclusively, responsibly, and sustainably. transparency, compliance, and high standards
of integrity in governance.
Beyond Growth reflects AKR’s vision to create
long-term positive impact for all stakeholders: Through this year’s theme, AKR seeks to
our employees, customers, communities, and the demonstrate that our presence in Indonesia goes
environment. We recognize that sustainability can beyond business. We strive to bring meaning,
only be achieved through responsible business impact, and long-term value in every step we take
practices, investments in a green and inclusive for the people and the planet.
future, and strong corporate governance.
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Sustainability Report 2024 3
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Table of
Contents
Disclaimers and Limitations 1 Our Business Our
Theme Explanation 2
Portfolio Communities
Table of Contents 4 A Resilient and Strong 56 Social Responsibility & 120
Business Portfolio Sustainable Community
2024 Sustainability 6 Development
Performance Overview Business Climate Transition 59
and Adaptation Strategy Engaging Local Suppliers 125
Strong Financial 66
Fundamentals
About 9
Our Conduct:
Customer Satisfaction 69
This Report Governance,
Operational Excellence and 71
Technology Utilization
Ethics, and
Company Managing Environmental 75 Compliance
Footprint
Profile Governance Structure 140
and Composition
Company Profile 18
Vision, Mission, and 22
Our Transparency and 145
Corporate Values People Accountability
Risk Management 148
General Information and 28
Employment Practices 90
Company Identity Business Ethics and 152
Occupational Health 94 Compliance
Awards and Certifications 30
and Safety
Data Privacy and Cyber 154
Key Events of 2024 34 Security
Diversity, Inclusion, and 103
Board of Directors' Report 36 Employee Engagement
Statement of the Board of 44 Non-Discrimination and 108
Commissioners and Directors Equal Opportunities
on Responsibility for the Disclosure List in Compliance 158
Employee Training and 111 with SEOJK Regulations
2024 Sustainability Report of
Development No. 16/SEOJK.04/2021
PT AKR Corporindo Tbk
Sustainability Strategy 46 GRI Standard 2021 160
Content Index
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Sustainability Report 2024 5
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2024 Sustainability
Performance Highlights
[SEOJK B.1] [SEOJK B.2] [SEOJK B.3] [SEOJK F.4]
Economy Aspects Environmental Aspects Social Aspects
Rp38,729 Billion 156,438 GJ 2,452
Total Sales and Revenue The Amount of Renewable Number of AKR Employees
Energy Used in AKR’s
21%
Operations
Rp2,578 Billion Women in Middle and Up
Operating Profit
53,596 Ton CO e 2
Management Positions
5.45 Million
Total Emissions within the
Rp493.15 Billion
Organization
Total Safe Working Hours
Income Tax, Final Tax, and
Financial Income-related Final
Tax 7.37 Megaliters 12.7 Million Km
Total volume of recycled
Distance Traveled Without
water by JTT and ARUKI
Rp1,973.72 Billion
Accidents (AKR Logistic)
in 2024 as part of water
conservation efforts
Dividend distribution to
shareholders with a payout
7,656 New Jobs
ratio of 88.7% for the total 2023
dividend, and a dividend payment 639 Megaliter Created by tenants at JIIPE
SEZ Gresik in 2024
frequency of twice in 2024 (final Total Water Withdrawal
Rp10+ Billion
2023 dividend and interim 2024
dividend).
Rp8.2 Billion
Realization of CSR Funds
in 2024
AKR Total Environmental
Expenditure
Conduct
100% of AKR Employees
Have Signed an Integrity Pact and Received Socialization on the Company’s Code of Ethics,
Including the Anti-Corruption Commitment
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PEOPLE
Indicator 2024 2023 2022
Number of Employees (People) 2,452 2,813 2,645
Recruitment (People) 602 485 439
Average Training Hours per Employee 10.58 18.21 9.29
Men (Hours) 10.86 16.86 9.26
Women (Hours) 8.57 25.91 10.2
Number of Fatalites (Unit) 0 0 0
PORTFOLIO
Indicator 2024 2023 2022
Energy Consumption (Gigajoule) 729,290 567,058 433,461
Emissions
Scope 1 (Ton CO2e) 38,133 26,887 20,552
Scope 2 (Ton CO2e) 15,463 10,784 12,431
Scope 3 (Ton CO2e) 91,637 54,575 51,912
Emission Intensity within the Organization (Ton CO2e/Rp Million) 0.015 0.08 0.008
Total Water Withdrawal (m³) 639,542 491,814 636,472
Hazardous Waste (Tons) 1,063.7 733.1 1,318.2
Non-Hazardous Waste (Tons) 3,075.5 1,816.9 3,412.5
COMMUNITY
Indicator 2024 2023 2022
Company CSR Fund (Rp) 10,308,383,881 24,197,277,383 22,852,287,343
Sustainability Report 2024 7
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01
About
this Report
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About this Report
AKR is committed to conducting its business activities in a
sustainable manner. By upholding the principles of transparency,
accountability, and responsibility, the Company strives to create
positive value for stakeholders while simultaneously driving
progress in Indonesia.
AKR’s commitment to implementing economic, social, Tbk, and all financial information and numerical data are
and environmental sustainability principles is reflected in presented in Indonesian Rupiah (Rp). Numerical notations
the 2024 Sustainability Report, the Company’s primary follow the English language format. [GRI 2-2] [GRI 2-3]
communication tool with all stakeholders. Through this report,
AKR provides comprehensive information and an overview of The AKR Sustainability Report adheres to Financial Services
the sustainability programs, policies, and initiatives that align Authority Regulation No. 51/POJK.03/2017 concerning the
with Sustainable Development Goals (SDGs). Implementation of Sustainable Finance and Circular Letter
of the Financial Services Authority No. 16/SEOJK.04/2021
This Sustainability Report presents AKR’s performance regarding the format and content of annual reports for issuers
from January 1, 2024, to December 31, 2024. All information or public companies. Additionally, the Global Reporting
disclosed covers the scope of PT AKR Corporindo Tbk as the Initiative (GRI) guidelines are adopted, with reference to the
parent company, along with subsidiaries. The terms “AKR,” “the Sustainable Development Goals (SDGs) in the RPJMN 2020-
Company,” or “We” are used to represent PT AKR Corporindo 2024 Roadmap and Presidential Regulation No. 59/2017 on
the Achievement of Sustainable Development Goals (SDGs).
The scope of the AKR Sustainability Report is as follows:
Operational Area / % Share
Business Line Company Name Abbreviation
Location Ownership
Trade & Distribution and PT AKR Corporindo Tbk. AKR West Jakarta, DKI Jakarta -
Storage
Trading (Lubricant Market) PT Anugerah Lubrindo Raya ALR West Jakarta, DKI Jakarta 80 (through
AKRIDA)
Transportation PT AKR Transportasi ATI West Jakarta, DKI Jakarta 99,99
Indonesia
Transportation PT AKR Sea Transport AST West Jakarta, DKI Jakarta 99.99
Storage Terminal PT Jakarta Tank Terminal JTT North Jakarta, DKI Jakarta 51.00
JIIPE Industrial Zone PT Berkah Kawasan Manyar (JIIPE-BKMS) Gresik, East Java 60 (through
Sejahtera UEPN)
JIIPE Industrial Port PT Berlian Manyar (JIIPE-BMS) Surabaya, East Java 40 (through
Sejahtera UEPN)
Other – Manufacturing PT Arjuna Utama Kimia ARUKI Surabaya, East Java 99.96
Other - JV Trading Retail PT Aneka Petroindo Raya APR West Jakarta, DKI Jakarta 50.10 (through
Petroleum AKRIDA)
Other - JV Trading Aviation PT Dirgantara Petroindo DPR West Jakarta, DKI Jakarta 50.10 (through
Fuel Raya AKRIDA)
*Policies for entities other than those mentioned follow those applicable in PT AKR Corporindo Tbk. (AKR)
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Revisions And Significant Changes [SEOJK C.6] [GRI 2-4]
To enhance the quality of this report, AKR has refined information presentation, measurement methods, assumptions, and data
collection. These efforts ensure greater accuracy and reliability, and any changes or impacts are explained in detail.
A restatement of data was conducted in 2024 regarding employee turnover, energy, water, and waste for 2022 and 2023 due to
changes in the calculation methodology and the data collection process for sustainability performance.
Reporting Principles & Quality
AKR refers to the Global Reporting Initiatives (GRI) guidelines To ensure the quality and reliability of the information
in the report’s preparation, focusing on four key aspects: presented, AKR adheres to the GRI Standards and considers
Impacts, Material Topics, Stakeholders, and Due Diligence. eight key reporting principles. These principles include:
Accuracy Balance Clarity Completeness
The information The Company’s The information The information in this
presented must be performance presented presented must be report fully presents the
accurate and detailed must contain both easy to understand and activities, events and
so that it can be used positive and negative open for stakeholders to impacts for the reporting
by stakeholders to aspects so that it can be access. period
assess the Company’s assessed rationally and
performance. thoroughly.
Sustainability
Comparability Reliability Timeliness
Context
The information The information in The report must contain Reports must be
presented must be this report considers and state the information published regularly so
consistent and can be the broad context and processes used in that stakeholders can
used by stakeholders of sustainable preparing the report, so make decisions in a
to assess changes development, including they can be checked. timely manner based on
in performance that using international This will reflect the available information.
occur in the Company references such as quality and materiality
within a certain period the OECD Guidelines, of the information
of time, including data Sustainable presented.
and information for Development Goals
several years prior to the (SDGs), and UN Guiding
reporting period used. Principles on Business
and Human Rights. In
addition to the global
perspective, this report
has also considered
the local and national
context based on the
operational areas.
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About this Report
Determining Material Topics [GRI 3-1]
Material topics are determined based on the Global Reporting Initiatives (GRI) Standard 2021, known as the AKR Materiality
Framework and is conducted through the following steps:
Industry Benchmarking
1 AKR conducts benchmarking with similar industries and companies in sectors such
as logistics and distribution, storage and transportation, industrial estates, and other
businesses. Material topics for each sector are mapped using the Sustainability
Accounting Standards Board (SASB) standards aligned with the International Standard
Industry Classification (ISIC).
In-Depth Discussions
2 The results from benchmarking and SASB-ISIC mapping are then thoroughly discussed in
meetings involving the AKR ESG Task Force, which consists of representatives from all AKR
subsidiaries.
Priority Setting
3 During these discussions, the ESG Task Force prioritizes topics impacting the Company’s
business sustainability, considering stakeholder expectations from both AKR’s
subsidiaries and the parent company.
Validation in the ESG Committee Forum
4 The identified material topics are validated in the ESG Committee forum, involving AKR’s
senior management. These topics are then aligned with the AKR Sustainability House,
which serves as the strategic framework for all sustainability initiatives within AKR and its
subsidiaries.
Final Approval
5 The final list of material topics for AKR’s 2024 Sustainability Report is approved by the AKR
Board of Directors.
Determining Material Topics [GRI 3-2] [GRI 3-3]
Material topics in AKR’s Sustainability Report refer to key issues that have significant impacts, prioritized for operational
sustainability, and considering the relevant issues in each industry sector in which the Company operates. AKR refers to the
Sustainability Accounting Standards Board (SASB) to map these relevant issues, which are then integrated with stakeholder
expectations. Subsequently, the identification process is carried out through engagement at AKR and each subsidiary.
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Integrated Industrial
Trading & Distribution Transportation & Storage Other Businesses
& Port Estate
Cat. Issues
bp AKR
Road Marine Port & Adhesives Aviation
Chemicals Biofules Storage Industrial Petrol
Transport Transport Utilities Manufacturing Fuel
Stations
GHG Emissions
Air Quality
Energy
Management
Environment
Water & Waste
Management
Waste &
Hazardous
Material
Management
Ecological
Impacts
Human Rights
& Community
Relations
Customer Privacy
Data Security
Social Capital
Access &
Affordability
Product Quality &
Safety
Customer Wellfare
Selling Practice &
Product Labelling
Labor Practice
Employee Health
Human Capital
& Safety
Employee
Engagement,
Diversity &
Inclusion
Product Design
& Lifestyle
Business Model & Innovation
Management
Business Model
Resilience
Supply Chain
Management
Materials Sourcing
& Efficiency
Physical Impacts
of Climate Chance
Business Ethics
Competitive
Leadership & Governance
Behaviour
Management of
Legal & Regulatory
Environment
Critical Incident
Risk Management
Systemic Risk
Management
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About this Report
Using a sectoral approach based on ISIC and the SASB Materiality Map, the list of material topics and the materiality matrix
established through the AKR Materiality Framework for the 2024 Sustainability Report are as follows:
CATEGORY 1: Environment
1 2 1. GHH Emission
2. Air Quality
2 3 3. Energy Management
2
4.Water & wastewater Management
4
1 4
5. Waste and Hazardous Material Management
6. Ecological Impact
4
3 CATEGORY 2: Social Capital
1. Human rights & Community Relations
2. Customer Privacy & Data Security
Importance for stakeholder
3. Access & Affordability
5 4.Product Quality & Safety
5. Selling Practice & Product Labelling
3
5 1
1 CATEGORY 3: Human Capital
1. Labour Practice
2 2. Employee Health & Safety
3. Employee Engagement, Diversity & Inclusion
6 CATEGORY 4: Business Model & Innovation
3
1. Product Design & Lifecycle Management
2. Business Model Resilience
3 3. Supply Chain Management
1 CATEGORY 5: Leadership & Governance
1. Business Ethics
2. Competitive behaviour
3. Legal & Regulatory Compliance
4.Critical Incident Risk Management
Importance for the organisation
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Ensuring Report Credibility [GRI 2-5] [SEOJK G.1]
GRI and POJK recommend the use of external assurance conducted by an independent party. AKR recognizes the importance of
this and are committed to the process for future Sustainability Reports.
All data and information presented in the AKR 2024 Sustainability Report have also undergone an internal verification process
conducted by a team involving data contributors, division/department heads, and the corporate secretary, and received final
approval from the Board of Directors. These processes and stages ensure this report is accurate, accountable, and compliant
with applicable standards.
Response to Feedback on Previous Reports [SEOJK G.3]
As a follow-up to feedback received from the Financial Services Authority (OJK), this Sustainability Report has been updated to
meet disclosure requirements in accordance with the provisions of OJK Circular Letter Number 16/SEOJK.04/2021 concerning
the Format and Content of Annual Reports for Issuers or Public Companies.
Accessibility and Feedback [GRI 2-3] [SEOJK G.2]
The Sustainability Report can be downloaded from the
Corporate Secretary PT AKR Corporindo Tbk
Company’s official website at www.akr.co.id. Stakeholders
are encouraged to provide feedback, questions, suggestions,
ideas, criticism, or responses regarding this report through AKR Tower Lantai 26,
the feedback form available, or by contacting AKR through: Jl. Panjang No.5 Kebon Jeruk,
West Jakarta 11530, Indonesia
Tel : (021) 5311110
Fax : (021) 5311388, 5311185,
E-mail : corporate.secretary@akr.co.id
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02 Company Profile
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Company Profile
Company
Profile
[GRI 2-1]
As a leading Indonesian company, AKR specializes in logistics In expanding, AKR has formed strategic partnerships with
and supply chain services, with a primary focus on the various stakeholders to expand market reach and serve a
distribution of petroleum and basic chemicals. To support broader customer base, collaborating in industrial estate and
growth and enhance efficiency, the Company expands integrated port developments, such as the Java Integrated
through the implementation of innovative IT platforms Industrial and Ports Estate (JIIPE SEZ Gresik), as well as
designed to optimize product movement monitoring, strategic partnerships in the chemical sector, petroleum retail,
inventory management, and comprehensive end-to-end and aviation fuel.
product planning.
To date, AKR has built a robust logistics infrastructure network,
comprising 19 seaports and river ports, along with 21 storage
tank facilities located across various regions in Indonesia.
Operational Locations [SEOJK C.3] [GRI 2-1] [GRI 2-6]
13 Branches
19 Sea and River Ports
Medan Pontianak
Tanjung Selor
Manado-Bitung
Buntok Palaran
Palembang Morowali
Stagen
Banjarmasin
Lampung Jakarta-Priok
Ciwandan
Surabaya
Bandung
Semarang
Bali
Tank Terminal Location
Sumatera Java-Bali Kalimantan Sulawesi
46.100 KL 590.800 KL 154.600 KL 30.500 KL
• Medan Anggada • Banten Ciwandan • Pontianak • Morowali
• Medan Gabion • Jakarta Tank Terminal (JTT) • Buntok Muara Teweh • Bitung
• Palembang Andahanesa • Tj Priok • Banjarmasin
• Lampung • Bandung • Stagen – Kalsel
• Semarang Tj Emas • Palaran
• Surabaya Nilam Timur • Tanjung Selor
• Surabaya Nilam Utara
• Manyar - SEZ JIIPE
• Anugrah Kreasi Pratama
Indonesia (AKPI)
• Terminal Nilam Utara (TNU)
• Bali
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Company Milestones
PT Aneka Kimia Raya, known as PT AKR Corporindo Tbk, With the implementation of an integrated and innovative
was established in Surabaya on November 28, 1977, Initially technology system, trust in AKR for the Provision and
focusing on basic chemicals. During the 1970s, AKR Distribution of Certain Types of Petroleum (P3JBT) has
experienced significant growth, expanding its storage tank continued to strengthen. The Company’s fuel station
facilities and warehouses in key ports across Indonesia, network now spans Indonesia, including remote, frontier, and
positioning itself as the country’s largest chemical distributor. underdeveloped (3T) areas. Moving forward, the Company
remains committed to expanding its market and customer
During expansion in the 1980s, AKR relocated its headquarters base through collaboration with leading partners in the sector.
to Jakarta, which was followed by its transformation into a
publicly listed company on the Indonesia Stock Exchange Further expanding its strategic initiatives, in 2013, AKR
(IDX) in 1994. The Company conducted its Initial Public Offering partnered with Pelindo to develop the Java Integrated
(IPO) on October 3, 1994, under the stock code AKRA. Industrial and Ports Estate (JIIPE) in Gresik, East Java. JIIPE SEZ
Gresik was designed as Indonesia’s largest deep-sea port
The Company rebranded as PT AKR Corporindo Tbk in 2004, integrated industrial estate where the project is managed
encompassing the trade of chemicals, petroleum and gas, by PT Berkah Kawasan Manyar Sejahtera (BKMS) for industrial
logistics services, transportation, warehouse and tank rentals, estate development, while PT Berlian Manyar Sejahtera (BMS)
as well as expedition and packaging services. In addition, oversees port operations. AKR indirectly holds 60% of BKMS
the Company offers workshops, construction, and services shares through UEPN, while Pelindo owns 40% through BJTI.
(excluding legal services), and partners with or acts as an The shareholding structure in BMS is the reverse.
agent for national and international companies.
On June 28, 2021, Government Regulation No. 71/2021,
In 2005, AKR became the first private national company to designating JIIPE as a Special Economic Zone (SEZ) for
distribute non-subsidized petroleum, and the Downstream Technology and Manufacturing was issued, enhancing JIIPE
Oil and Gas Regulatory Agency (BPH Migas) authorized AKR in SEZ Gresik’s competitiveness and attracting key industry
2010 to distribute subsidized petroleum in designated regions players in Java and Eastern Indonesia. The JIIPE SEZ Gresik
across Indonesia. aims to develop technology and manufacturing sectors and
plays a crucial role in National Strategic Projects. The estate
is also home to the world’s largest copper smelter, launched
with a groundbreaking ceremony attended by the President
of Indonesia in August 2021.
PT AKR CORPORINDO Tbk PT PELABUHAN INDONESIA
A public listed company, leading A State owned ports in central Java, East
integrated logistic services and bulk Java, Bali, South Kalimantan, Central
chemical & energy distribution in Indonesia Kalimatan and Nusa Tenggara
99,99% 99,99%
PT USAHA ERA PRATAMA NUSANTARA PT BERLIAN JASA TERMINAL INDONESIA
Logistic services provider Logistic services provider
60% 40% 60% 40%
PT Berkah Kawasan Manyar Sejahtera PT Berlian Manyar Sejahtera
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Company Profile In 2017, AKR entered into a strategic partnership with bp to On August 4, 2021, AKR increased exposure in the clean expand its retail petroleum and lubricant distribution market. energy sector by forming a joint venture with PT Bayu Buana As part of this initiative, AKR also began supplying aviation Gemilang (BBG) for gas distribution with a subsidiary, fuel (avtur) to various airports across Indonesia, strengthening PT Berkah Buana Energi (BBE), responsible for managing its role in the petroleum distribution industry and allowing and distributing natural gas at JIIPE Gresik Special Economic the launch of bp AKR fuel stations. As of 31 December 2024, Zone (SEZ) and its surrounding areas, while also exploring a total of 61 bp AKR fuel station outlets were operational, opportunities beyond the region. AKR holds a 65% majority serving retail customers in the Jabodetabek area, Malang, stake, while BBG owns 35%. The Company also signed a Joint Surabaya, and Toll Road Rest Area. In 2020, AKR Corporindo Development Agreement with BP GAS & POWER to develop Tbk and PETRONAS Chemicals Group Berhad established a an LNG project at JIIPE SEZ Gresik. joint chemical distribution venture for chemicals in Indonesia, and since 2021 it has been carried out through respective subsidiaries. 20 Sustainability Report 2024
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In early 2024, AKR established two new subsidiaries to Note:
More detailed information regarding
enhance services within the JIIPE Gresik Special Economic AKR’s history can be found in the Annual
Zone (SEZ). The first, PT Berkah Renewable Energi Nusantara Report.
(BREN), operates in power generation and energy supply-
related activities in Gresik, East Java, while Terminal Energi
Primer (TEPR), focuses on warehousing, storage, and other
activities related to energy supply.
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Company Profile
Vision, Mission,
and Company Values
[SEOJK C.1]
Vision
To be the leading
provider of logistics
services and supply
chain solutions for
bulks chemical and
energy distribution in
Indonesia.
Company
Logo
The company’s logo reflects the vision to become a leading provider of logistics services and
procurement solutions for chemicals and energy in Indonesia and serves as a guiding principle for
achieving global performance excellence by effectively managing assets and resources, as well as
through strategic business partnerships that support growth and broader expansion.
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Mission
Optimizing our potential to build
stakeholders value.
1. The company logo is formed by placing the letters “AKR” from the company’s
acronym at its center.
2. The acronym “AKR” is positioned within a blue circle to signify that AKR is a
globally reputed business entity
3. The red color on the letter “A” in the acronym “AKR” symbolizes a light
representing the sincerity and honesty of the company in conducting
business through healthy and responsible business activities.
4. The white color on the acronym signifies a professional attitude and the
Company’s commitment to comply with applicable business regulations,
always prioritizing fair and equal business competition practices
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Company Profile
Business Activities [SEOJK C.4] [GRI2-6]
AKR has expanded across multiple sectors, including trade, Trade and Distribution
transportation, warehousing (including leasing and rental
activities without purchase options), employment services, Non-Subsidized Industrial Fuel
travel agency operations, and other business support AKR has played a significant role supporting the non-
services, and is actively involved in energy supply, including subsidized industrial petroleum sector in Indonesia since
electricity, gas, steam, hot water, and cooling systems, 2005, expanding logistics across key industries such as
as well as professional, scientific, and technical services, mining, power generation, manufacturing, transportation,
and construction services. These were formalized through and bunker services to meet customer needs. The Company
an amendment to Article 3 of the Company’s Articles of also operates tank terminals with a 822,000 KL capacity,
Association and approved at an Extraordinary General strategically located in major ports for the efficient
Meeting of Shareholders on April 28, 2022. distribution of.
AKR manages core businesses and supporting businesses. AKR distributes Biodiesel as part of the government’s initiative
Core businesses consist of four main segments: distribution to reduce greenhouse gas emissions, enhance national
and trade of petroleum (BBM) and basic chemicals, logistics energy security, and achieve the target of a 23% renewable
infrastructure, manufacturing, and development of integrated energy mix by 2025 was the next stage of the Company’s
industrial estates and ports. Supporting businesses include commitment to clean energy which began in August 2018.
transportation and warehousing, construction, and energy Using its extensive industrial customer network, AKR is
supply, covering electricity, gas, steam, hot water, and cooling continuing the transition towards environmentally friendly
systems. These reflect AKR’s commitment to a business energy across various sectors.
portfolio development that expands operational reach and
aligns with the goal of achieving sustainable growth and
strengthening position across multiple sectors.
INDUSTRIAL PETROLEUM PRODUCTS
Biodiesel Marine Fuel Oil, IDO Lubricant
Mining Plantation Power Plant Manufacturing Bunker Service Manufacturing Bunker Heavy
Service Equipment
Bunker Logistics
Service
Non-Subsidized Retail Fuel As of 31 December 2024, bp AKR operates 61 bp-AKR fuel
In April 2017, AKR formed a partnership with bp to strengthen stations across the Jabodetabek area, Surabaya, Malang,
its presence in Indonesia’s retail petroleum sector through and several strategic locations such as rest areas along the
PT Aneka Petroindo Raya, known as “bp AKR Fuel Retail.” Cipularang Toll Road and Pasuruan-Probolinggo Toll Road,
bp AKR fuel stations offer Euro 4-standard premium fuel, aiming to provide comfort and innovation for its customers.
complemented by additional services such as mini markets
and food outlets.
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RETAIL PETROLEUM PRODUCTS
Subsidized Non-subsidized DPR
Biodiesel (B35) High Octane Fuel, Diesel, Aviation Fuel
Active Technology
Trucks Fishing Boats Vehicles Aircraft
Subsidized Retail Fuel Due to wide operational coverage, AKR is able to manage
Having now transitioned into Biodiesel as a key part of this SPBKB and SPBN stations in various regions, including
initiative, AKR has been entrusted by BPH Migas to distribute Sumatra, Java, Bali, and Kalimantan and receives regular
subsidized petroleum through its network of Vehicle Fuel mandates to distribute subsidized biodiesel supporting
Stations (SPBKB) and Fishermen Fuel Stations (SPBN) across the One-Price Petroleum Program in remote, frontier, and
Indonesia under the AKRA SOL brand since 2010. underdeveloped (3T) areas, ensuring equal access across
Indonesia.
Product Type Product
• Biodiesel (B35)
Industrial Non-subsidized Petroleum • Industrial Diesel Oil (IDO)
• Marine Fuel Oil (MFO)
• Gasoline RON 92 and RON 95
Retail Non-subsidized Petroleum
• High Quality Diesel
Subsidized Petroleum Biodiesel (B35)
Basic Chemicals A significant milestone in supporting the country’s industrial
AKR is the key distribution partner for PT Asahimas Chemical, needs, AKR’s commitment to logistics infrastructure
supplying basic chemicals such as chlor-alkali, solvents, development began in the 1970s with Indonesia’s first storage
acids and other organic and inorganic compounds, as well as tank terminal.
engaging in their trade and distribution as sourced from both
domestic and international suppliers.
Basic Chemical Products Customer
• Caustic Soda • Home care and Personal Products
• Sodium Hypochlorite • Textile
• Hydrogen Peroxide • Glass
• PVC Resins • Pulp and Paper
• Soda Ash • Fertilizer
• Sulphuric Acid • Chemical and Pharmacy
• Hydrochloric Acid • Plastic
• Sodium Sulphate • Food Additive
• Methanol • Smelter
Sustainability Report 2024 25
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Company Profile
Lubricants focused on business development within JIIPE SEZ Gresik to
The lubricants business was expanded through subsidiary meet the energy needs of industries in the area. AKR holds a
PT Anugerah Lubrindo Raya (ALR), officially established on 65% majority stake, while BBG owns the remaining 35%.
February 7, 2019, as part of PT Anugerah Krida Retailindo. ALR
focuses on the trade and distribution of Castrol-branded Services
lubricants, serving various sectors including industrial,
maritime, mining, and commercial vehicles. Through PT AKR Transportasi Indonesia, the Company
provides land transportation services to support logistics
Aviation Fuel and distribution activities and also operates large-capacity
AKR began a partnership with Air bp to form a joint venture vessels for direct product deliveries, collaborating with third
focused on aviation fuel distribution across various airports parties through PT AKR Sea Transport.
in Indonesia in November 2016, leading to the creation of
PT Dirgantara Petroindo Raya (DPR). The subsidiary PT Jakarta Tank Terminal manages an
independent tank terminal at Tanjung Priok Port with a total
In August 2019, DPR officially commenced operations at its capacity of 350,000 cbm, confirming AKR’s expansion of
first aviation fuel depot at the IMIP airport in Morowali, Central its infrastructure to ensure efficient reception, storage, and
Sulawesi, Cibubur, making AKR the first private company in large-scale product transportation.
Indonesia to distribute aviation fuel.
For key customers, AKR offers the Vendor Managed Inventory
Gas (VMI) system, where each customer is charged based on
On August 4, 2021, and in partnership with PT Bayu Buana actual usage, while the Company is responsible for ensuring
Gemilang (BBG), AKR established a joint venture named availability and efficient inventory management to meet
PT Berkah Buana Energi (BBE) to manage the natural gas customer needs.
distribution network to customers. The joint venture has initially
Services
Bulk Cargo Handling Services
Container Handling Services
Land and Sea Transportation
Storage Tanks
Vendor Managed Inventory
Warehousing
Port services are provided through PT BMS, an AKR affiliate
Manufacturing
The Company’s manufacturing segment produces high-quality wood adhesives through its subsidiary, PT Arjuna Utama Kimia
(Aruki), located in Surabaya, East Java. Aruki focuses on supplying adhesives required by various companies in Indonesia’s wood
and paper industries.
Product Type Brand Final Product
Urea-Formaldehyde Resin Uloid Plywood & wood lamination
High Solid Urea- Formaldehyde Resin Uloid Particle Board and MDF
Melamine- Formaldehyde Resin Uloid Plywood & wood lamination
Planol- formaldehyde Resin Uloid Plywood & wood lamination
Two Component Vinyl Urethane Wood working, Furniture, Flooring &
Struct Bond
Adhesive FJLB
High performance dry strength
Polyacrylamide Monomer (PAM) Resin HOFMANN
enhancement resin for paper
High performance dry strength
Polyacrylamide Monomer (PAM) Resin HOPELON
enhancement resin for paper
Melamine Resin URAMIN Paper wet strength improvement resin
Poly Vinyl Acetate PVAc Multipurpose glue for wood and paper
26 Sustainability Report 2024
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Industrial Estate
AKR has collaborated with Pelindo to develop JIIPE SEZ Gresik since 2013, to provide logistics and energy solutions for industrial
sector customers. With a total area of 3,000 hectares, JIIPE SEZ Gresik is designed to be Indonesia’s largest integrated industrial
estate with port facilities. Of the total area, 1,761 hectares are allocated for the industrial zone, 406 hectares for the seaport, and
800 hectares for residential and commercial development by an affiliated company. This initiative is part of AKR’s long-term
sustainable strategy.
Services Detail
Industrial Estate Industrial Land
Port and Port Services Bulk Handling Services
Utilities & Infrastructures • Power Plant
• Water Treatment Plant
• Waste Water Treatment Plant
• Gas
• Fiber Optic
• Port Services
Market Coverage Air bp-AKR to manage two aviation fuel depots. The company
distributes subsidized biodiesel and Gasoline RON 92 and
With an extensive distribution network of storage tanks RON 95 for motor vehicles and fishermen in Java, Sumatra,
and terminals at 19 ports across Indonesia, equipped with Kalimantan, and Sulawesi.
a logistics fleet comprising petroleum and basic chemical
transport vessels and trucks, the company serves thousands Green Energy Products [GRI2-1] [SEOJK F.5]
of clients across various industrial sectors nationwide,
distributing a range of fuels, including biodiesel, fuel oil, Expansion continues in the environmentally friendly energy
and Euro 4 standard fuels, catering to industries such as sector, focusing on the development of green energy
commercial, mining, power generation, manufacturing, products, including:
construction, fisheries, and bunker services. • Supply of biodiesel and environmentally friendly EURO 4
standard gasoline.
Retail segment development includes the bp Global • Operation of natural gas and solar-powered power plants,
partnership to distribute non-subsidized fuel and aviation which have been implemented at JIIPE SEZ Gresik.
fuel, and bp-AKR fuel stations as well as the joint venture with
Sustainability Report 2024 27
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Company Profile
General Information and
Company Identity
[GRI 2-1] [GRI 2-6]
Company Name
[GRI 2-1] PT AKR Corporindo Tbk (AKR) Stock
Code AKRA
Date of Legal Status
28 November, 1977 Limited Liability Company (PT) / Public Company (Tbk)
Establishment [GRI 2-1]
Business Sector Trade and Distribution Number of
[GRI 2-6]
•
• Logistics Services Employees 2,452 Employees
• Manufacturing
• Industrial Estate
Legal Basis of Deed No. 46 dated November 28, 1977, drawn up before Sastra Kosasih, Notary in Surabaya,
Establishment and legally recognized as a corporate entity under the Decree of the Minister of Justice of the
[GRI 2-1] Republic of Indonesia No. Y.A.5/151/7 dated June 14, 1978, published in the State Gazette of the
Republic of Indonesia No. 101 dated December 19, 1978, Supplement No. 741/1978.
Authorized Capital
(Before Stock Split)
Rp750,000,000,000 Paid-up Capital
(Before Stock Split)
Rp401.469.492.000
Divided into 37,500,000,000 shares, with each with a composition of 20,073,474,600 shares
share having a nominal value of Rp20 with a nominal value of Rp20 placed in the company.
Share PT Arthakencana Rayatama 63.6%
Ownership
Management 1.8%
Publik 33.0%
Treasury Stock 1.6%
Stock Exchange Indonesia Stock Exchange on Bond Code and Sustainable Bonds I AKR Corporindo Phase
Listing October 3, 1994 Rating I 2017 with Fixed Interest Rate Series C, idAA
(paid on 7th July 2024)
28 Sustainability Report 2024
Page 31
Head AKR Tower Floor 26 Contact +62 21 5311110,+62 21 5311185
Office Details
Jl. Panjang No.5 Kebon Jeruk [SEOJK C.2] +62 21 5311185, +62 21 5311388, 5311185
West Jakarta 11530, Indonesia
corporate.secretary@akr.co.id
www.akr.co.id
Business Scale [OJK C.3]
(in billions of Rupiah, unless otherwise stated)
Description Unit 2024 2023 2022
Total Employees Individuals 2,452 2,813 2,645
Total Assets Billion Rupiah 33,109 30,297 27,188
Total Sales and Revenue Billion Rupiah 38,729 42,087 47,540
Total Net Profit for the Year Billion Rupiah 2,399 3,078 2,479
Total Equity Billion Rupiah 14,624 14,043 13,155
Total Liabilities Billion Rupiah 18,485 16,254 14,033
Memberships and Associations [GRI 2-28]
AKR proactively joins relevant industry associations to strengthen its key player role and commitment to advancing the business
sectors in which it operates, enabling the Company to participate in various forums, discussions, and initiatives alongside other
stakeholders. Below are some of the industry associations and strategic partners collaborating with AKR.
Association Name Position
Indonesian Employers Association (APINDO) Member
Indonesian Chamber of Commerce and Industry (KADIN) Member
Indonesian Issuers Association (AEI) Member
Indonesia Corporate Secretary Association (ICSA) Member
Sustainability Report 2024 29
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Company Profile
Awards and
Certification
Awards
1 TOP 3 Best Biodiversity Disclosure 4 Sustainable Business Integrity Index 2024
7th Global Conference ESG Management & Sustainability Tempo Data Science and Transparency International
Indonesia
2 Outstanding Achievement in Sustainability & 5 Zero Accident Award PT AKR Corporindo Tbk,
Governance Samarinda City, East Kalimantan Province
SPEx2 Award 2024 Governor of East Kalimantan, Head of the Manpower and
Transmigration Office of East Kalimantan Province
3 Best Environmental Management Practices
Ministry of Transportation Directorate General of Sea
Transportation
1 2 3
4 5
30 Sustainability Report 2024
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6 Oustanding Regulation Compliance SIER Green 8 Oil and Gas Safety Award Patra Nirbaya Karya Madya –
Industrial Award 2024 Category Best Compliance in PT Jakarta Tank Terminal
Estate Regulation PT Arjuna Utama Kimia (ARUKI) Ministry of Energy and Mineral Resources
PT Surabaya Industrial Estate Rungkut
7 Zero Accident Award of PT Jakarta Tank Terminal 9 2024 Oil and Gas Safety Award Patra Nirbaya Karya
Minister of Manpower of the Republic of Indonesia Utama – PT Aneka Petroindo Raya
Directorate General of Oil and Gas
6 7
8 9
Sustainability Report 2024 31
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Company Profile
Certification
Current issue date: 9 July 2023 Original approval(s):
Expiry date: 8 July 2026 ISO 9001 - 9 July 2020
Certificate identity number: 10533825
Certificate ID09/01413
PT. ARJUNA UTAMA KIMIA The management system of
JL. RUNGKUT INDUSTRI I NO. 18-22, SURABAYA 60292, EAST JAVA,
PT Arjuna Utama Kimia (Aruki)
Certificate of Approval INDONESIA
Jl. Rungkut Industri I No. 18 - 22, Surabaya, 60292, Indonesia
has been assessed and certified as meeting the requirements of
Bureau Veritas Certification certify that the Management System of the above organisation has
This is to certify that the Management System of: been audited and found to be in accordance with the requirements of the management system ISO 14001:2015
PT. AKR Corporindo Tbk
standards detailed below For the following activities
Manufacturing & Selling of Formaldehyde, Adhesives, Resin, Hardener, Filler, and Catchers
SNI ISO 9001:2015
AKR Tower 26th Floor, Jl. Panjang No. 5, Kebon Jeruk, Jakarta, 11530, Indonesia Scope of certification
MANUFACTURING, SELLING, AND DEVELOPMENT OF FORMALDEHYDE,
has been approved by LRQA to the following standards: ADHESIVE, PAPER RESIN/PAM RESIN, HARDENER, FILLER AND CATCHERS
ISO 9001:2015
Approval number(s): ISO 9001 – 00026093
This certificate is valid only in association with the certificate schedule bearing the same number on which the locations applicable
to this approval are listed.
The scope of this approval is applicable to:
Trading and Distribution of Industrial Petroleum.
Original Cycle Start Date: 04-10-2007 This certificate is valid from 04 December 2024 until 04 December 2027 and remains valid subject to satisfactory
surveillance audits.
Expiry Date of Previous Cycle: 30-08-2022 Issue 7. Certified since 04 December 2009
Certification/Recertification Audit Date: 21-06-2022
Certification/Recertification Cycle Start Date: 12-07-2022
Subject to the continued satisfactory operation of the organization’s
Authorised by
Management System, this certificate expires on: 30-08-2025
Liz Moran
Business Manager
SGS United Kingdom Ltd
Certificate No.: ID004398 Version: 1 Issue Date: 12-07-2022 Rossmore Business Park, Ellesmere Port, Cheshire, CH65 3EN, UK
t +44 (0)151 350-6666 - www.sgs.com
Luis Cunha
________________________
Area Operations Manager - North Asia & SAMEA
Issued by: LRQA Limited Certification body address: Wisma 76 Building, 21st Floor, Jl. Let. Jend. S. Parman Kav.76, Slipi, Palmerah,
Jakarta Barat 11410, Indonesia This document is an authentic electronic certificate for Client’ business purposes use only. Printed version of the electronic certificate are permitted and will be considered as a copy.
This document is issued by the Company subject to SGS General Conditions of certification services available on Terms and Conditions | SGS. Attention is drawn to the limitation of
Further clarifications regarding the scope of this certificate and the applicability of the management system requirements may be liability, indemnification and jurisdictional clauses contained therein. This document is copyright protected and any unauthorized alteration, forgery or falsification of the content or
LRQA Group Limited, its affiliates and subsidiaries and their respective officers, employees or agents are, individually and collectively, referred to in this clause as 'LRQA'. appearance of this document is unlawful.
obtained by consulting the organisation.
LRQA assumes no responsibility and shall not be liable to any person for any loss, damage or expense caused by reliance on the information or advice in this document or
howsoever provided, unless that person has signed a contract with the relevant LRQA entity for the provision of this information or advice and in that case any responsibility or To check this certificate validity please call: +62 21 5366 6861 Page 1 / 1
liability is exclusively on the terms and conditions set out in that contract.
Issued by: LRQA Limited, 1 Trinity Park, Bickenhill Lane, Birmingham B37 7ES, United Kingdom
Page 1 of 3
1/1
SO 9001:2015 for scope Safety Management ISO 9001:2015 PT Arjuna ISO 14001:2015 PT Arjuna
Industrial Petroleum Trading System for Public Transport Utama Kimia (ARUKI) Utama Kimia (ARUKI)
& Distribution (Branch: Companies
Validity Period Validity Period
Medan, Pontianak, Jakarta, 12 July 2022 - 30 August 2025 4 December 2024 -
Validity Period
Lampung, Bandung) 27 December 2024 - 4 December 2027
27 December 2029 Institution
Validity Period Bureau Veritas (BV) Institution
9 July 2023 - 8 July 2026 SGS
Institution
Ministry of Transportation,
Institution
Directorate General of Land
LQRA
Transportation
ISO 9001:2015 PT Berkah ISO 14001:2015 PT Berkah ISO 45001:2015 PT Berkah ISO 14001:2015 PT Berlian
Kawasan Manyar Sejahtera Kawasan Manyar Sejahtera Kawasan Manyar Sejahtera Manyar Sejahtera (BMS)
(BKMS) - The provision (BKMS) - The provision (BKMS) - The provision
Validity Period
of utilities services for of utilities services for of utilities services for 23 August 2023 - 23 August 2026
industrial estate industrial estate industrial estate
Institution
Validity Period Validity Period Validity Period SAI GLOBAL
13 December 2022 - 13 December 2022 - 13 December 2022 -
13 December 2025 13 December 2025 13 December 2025
Institution Institution Institution
MSC Global MSC Global MSC Global
32 Sustainability Report 2024
Page 35
ESG Rating by International Institutions
Current issue date:
Expiry date:
Certificate identity number:
19 March 2024
18 March 2027
10590304
Original approval(s):
ISO 14001 - 26 November 2012
ISO 9001 - 6 September 2012
ISO 45001 - 24 August 2020 ESG Sustainalytics
Certificate of Approval
20.3 Medium Risk
This is to certify that the Management System of:
PT Jakarta Tank Terminal
Jalan Timor Raya No. 2, Kawasan Pelindo II, Koja, Tanjung Priok, 14310, Indonesia
has been approved by LRQA to the following standards:
ISO 14001:2015, ISO 9001:2015, ISO 45001:2018
Approval number(s): ISO 14001 – 0044670, ISO 9001 – 0044671, ISO 45001 – 0044672
The scope of this approval is applicable to:
Provision of oil storage terminal
Luis Cunha
________________________
Area Operations Manager - North Asia & SAMEA
Issued by: LRQA Limited
LRQA Group Limited, its affiliates and subsidiaries and their respective officers, employees or agents are, individually and collectively, referred to in this clause as 'LRQA'.
LRQA assumes no responsibility and shall not be liable to any person for any loss, damage or expense caused by reliance on the information or advice in this document or
howsoever provided, unless that person has signed a contract with the relevant LRQA entity for the provision of this information or advice and in that case any responsibility or
liability is exclusively on the terms and conditions set out in that contract.
Issued by: LRQA Limited, 1 Trinity Park, Bickenhill Lane, Birmingham B37 7ES, United Kingdom
Page 1 of 1
ISO 14001:2015, ISO 9001: Occupational Health MSCI SMALL CAPS INDEX
2025; ISO 45001:2018 PT and Safety Management
Jakarta Tank Terminal (JTT) System Certification Award
- Provision of oil storage - PT Jakarta Tank Terminal
terminal
Validity Period
Validity Period 6 August 2024 - 6 August 2027
19 March 2024 - 18 March 2027
Institution
Institution Minister of Manpower
LRQA
S&P Global CSA
Increased to 37, remaining above industry
average
ISCC PLUS Certificate
Certificate Number: ISCC-PLUS-Cert-DE105-82193403
Control Union Certifications Germany GmbH
Bornitzstr. 73-75, D-10365 Berlin, Germany
certifies that
Royal Vopak N.V.
Westerlaan 10, 3016CK Rotterdam
NETHERLANDS
complies with the requirements of the certification system
ISCC PLUS
(International Sustainability and Carbon Certification)
Place of the audit
(if different from the legal address of the system user as stated above; only applicable for traders and traders with
ISS ESG
storage):
n.a.
This certificate is valid from 20.09.2024 to 19.09.2025.
Performance Score 33.59
The site of the system user is certified as:
The scope of the certificate includes the following chain of custody options:
(not applicable for paper traders)
Mass Balance
Berlin,16.09.2024
Place and date of issue Stamp, Signature of issuing party
The issuing Certification Body is responsible for the accuracy of this document.
Version / Date: 1 (no adjustments) / 16.09.2024
Page 1 of 4
Internasional Sustainability
and Carbon (ISCC) Plus
Certification for Jakarta
Tank Terminal - Vopak
Validity Period
20 September 2024 -
19 September 2025
Institution
Control union
Sustainability Report 2024 33
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Company Profile
Important
Events 2024
January 5, 2024 March 14, 2024
Establishment of PT Berkah Renewable Energi Nusantara Signing of Subsidized Energy Contract
AKR and its subsidiary, PT Usaha Era Pratama, officially The Company continued to distribute subsidized energy
established a company engaged in the operation of power through the signing of the Fiscal Year 2024 contract with
plants and other energy-related activities, namely PT Berkah the Ministry of Finance. AKR is committed to maintaining the
Renewable Energi Nusantara, in Gresik on January 5, 2024. government’s trust by ensuring strict oversight to guarantee
accurate and targeted subsidy distribution in both volume and
allocation.
April 29, 2024 June 7, 2024
Dividend Distribution for Fiscal Year 2023 AKR Officially Designated an Authorized Economic
Operator (AEO)
The General Meeting of Shareholders (GMS) approved the
dividend distribution for the Fiscal Year 2023 totaling Rp2.48 AKR obtained Authorized Economic Operator (AEO) status
trillion, equivalent to Rp125 per share. This dividend represents from the Directorate General of Customs and Excise of
88.74% of the net profit and reflects AKR’s commitment to Indonesia. This recognition provides various customs facilities,
delivering added value while demonstrating a strong financial including priority inspections and streamlined customs
performance and a healthy cash flow. processes at 10 verified operational locations.
34 Sustainability Report 2024
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July 1, 2024 July 19, 2024
Operation of the World’s Largest Single-Line Smelter Best Industrial Special Economic Zone Award for JIIPE
The growth of Indonesia’s mineral downstream industry was The Java Integrated Industrial and Port Estate Special
marked by the inauguration of Freeport’s copper smelter at Economic Zone (JIIPE Gresik), a mega project resulting
JIIPE SEZ Gresik. This smelter will process 1.7 million tons of from the strategic partnership between AKR and PT Pelindo
copper concentrate per year, serving as a key material in the (Persero), was awarded Best Industrial Special Economic
electric vehicle ecosystem. The presence of this smelter also Zone by the Coordinating Ministry for Economic Affairs of the
strengthens the national industrial supply chain and enhances Republic of Indonesia.
the added value of domestic mineral resources.
August 1, 2024 October 7, 2024
Outstanding Achievement in Sustainability and Governance Establishment of PT Terminal Energi Primer
The Company was recognized at the SPEx2 Award AKR and its subsidiary, PT Usaha Era Pratama, signed the
2024, earning the titles of “Outstanding Achievement in establishment of PT Terminal Energi Primer, a company
Sustainability & Governance” and “The Best Execution Winner engaged in warehousing, storage, and other activities related
in the Distribution and Logistics Industry.” These awards to energy provision. PT Terminal Energi Primer was established
reaffirm AKR’s commitment to sustainability, demonstrated on October 7, 2024, and is based in Gresik.
through concrete actions and well-defined strategies.
Sustainability Report 2024 35
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Company Profile
Board of Directors’
Report
[SEOJK D.1]
Haryanto
Adikoesoemo
President Director
36 Sustainability Report 2024
Page 39
AKR continues to grow beyond conventional
limits, driven by a commitment to sustainability.
With consistent financial management, long-
term value for everyone connected with the
Company is being created, positive impacts
made, and an assurance given that the business
stays relevant, continues to build, and sees
increasing trust from stakeholders.
Dear Shareholders and Stakeholders,
Welcome to the 2024 PT AKR Corporindo Tbk (AKR) Meanwhile, the rapid development of AI disrupts certain
Sustainability Report, a record of the various initiatives industries, creates new efficiencies, and requires businesses
undertaken by the Company to achieve reliable, positive, and to quickly adapt to technological advancements.
sustainable growth.
With a transition to a low-carbon economy, net-zero policies,
AKR is proud to expand beyond traditional boundaries of and growing consumer demand for responsible business
conventional growth, a testament to the ongoing efforts in practices, sustainability has become a key factor in global
maintaining consistent financial performance, creating value business strategies, pushing companies to integrate ESG
for stakeholders, and having a broader positive impact. principles into their operations.
With this approach, the business remains relevant and Amid these global shifts, Indonesia has demonstrated
continues to evolve, all while increasing stakeholder trust. its resilience. The government has taken proactive fiscal
Built on a strong and sustainable foundation, AKR remains measures, invested in infrastructure, and introduced
committed to driving long-term growth through innovative regulatory reforms to enhance national competitiveness.
and forward-looking strategies. These strategic efforts have helped the country remain an
attractive investment opportunity.
Navigating Economic, Geopolitical, and Global
Megatrends At AKR, global changes are viewed not only as challenges but
also as opportunities. By developing adaptive strategies and
In recent years, the world has undergone significant changes investing in innovation and sustainability, the foundations are
driven by three major megatrends—geopolitics, artificial strengthened for reliable, impactful, and sustainable growth.
intelligence (AI), and sustainability. Geopolitical tensions, Through resilience and innovation, the Company is positioned
shifts in global supply chains, and evolving trade policies not only to navigate change but also to lead in shaping a
have brought challenges and opportunities for businesses. better future.
Sustainability Report 2024 37
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Company Profile
Strengthening the Foundation of Sustainability The Java Integrated Industrial and Port Estate (JIIPE SEZ Gresik)
achieved remarkable success in 2024. The JIIPE Special
AKR is driven by a core purpose—to create the greatest Economic Zone (JIIPE SEZ Gresik) in Gresik was recognized as
possible value and benefits for all stakeholders. This mission the best Special Economic Zone by the Coordinating Ministry
defines our identity and serves as the guiding principle in for Economic Affairs of Indonesia for its role in attracting
building economic, social, and environmental performance to investment, boosting regional economic growth, reducing
ensure long-term business sustainability. logistics costs, and creating jobs. JIIPE SEZ Gresik even
surpassed its job creation target by over 100% and plays a
This commitment has led to the creation of AKR Sustainability strategic role in the global supply chain.
House, a framework that reflects a dedication to a sustainable
future, With the tagline “Progressing with Purpose”, the JIIPE SEZ Gresik continues to grow as a top investment
framework is built on four key pillars: Our Business Portfolio, destination for both local and international companies. By the
Our People, Our Communities, and Our Conduct. end of 2024, it had attracted investments totaling Rp27 trillion
and created employment for 7,656 people across various
Every strategy implemented is designed to create balance companies. In the same year, the government inaugurated the
for all stakeholders. To maintain business resilience, AKR world’s largest copper smelter in the world that is expected
manages its operational risks with a sustainability strategy to drive downstream copper industry development in Gresik
focusing on five key areas: Resilience through a Business while providing significant benefits for small and medium
Model & Supplier Partnerships, ESG Report Management enterprises (SMEs) across the country.
for Investors & Government, Supply Chain Innovation
& Optimization, Sustainable Products, and Sustainable Through JIIPE SEZ Gresik, AKR has launched new businesses
Economic Development. These five focus areas serve as the to strengthen energy supply within the zone and enhance
foundation for aligning AKR’s resources and organizational industrial competitiveness. The Company is exploring
capabilities to achieve the sustainability vision of “Progressing partnerships in gas distribution and solar panel development
with Purpose.” to support a more sustainable energy ecosystem.
These five focus areas serve as the foundation for aligning Technology and innovation play a key role in efforts to manage
AKR’s resources and organizational capabilities to achieve the the environment and transition toward a low-carbon economy.
sustainability vision of “Progressing with Purpose.” In 2024, AKR strengthened investments in sustainable sectors,
including the development of gas distribution and renewable
Creating Sustainable Growth Throughout the Business energy partnerships, for instance business opportunities in
Portfolio offshore solar farms. Advanced technologies and Artificial
Intelligence (AI) were also adopted to optimize operations and
Despite the geopolitical challenges and domestic economic logistics.
pressures in 2024, AKR exceeded the average net profit over
the past five years, a consistently solid financial position which In 2024, the Company also maintained consistent biodiesel
reflects the resilience and strength of the business strategies energy availability while expanding distribution to urban areas
implemented. in collaboration with British Petroleum (bp), extending further
into Eastern Indonesia and broadening retail distribution in
At the same time, AKR remains committed to operational frontier, outermost, and underdeveloped regions (3T).
efficiency by optimizing energy use and ensuring
environmental sustainability in every business process. A As part of the commitment to energy transition and increasing
strong track record in navigating various economic cycles renewable energy adoption, AKR actively supports the B35
has strengthened stakeholder confidence, allowing the biodiesel program initiated by the government. As a result, the
Company to continue expanding. With the profits generated, proportion of renewable energy in 2024 reached 21% of the
AKR is dedicated to driving economic growth and long-term Company’s total energy consumption.
sustainability.
Building Reliable Growth Through AKR People
Net profit was Rp2,225 trillion, with a Compound Annual
Growth Rate (CAGR) of 25% over the past five years. This To support operational safety, AKR is leveraging technology
growth was driven by expansion in the trading, distribution, to innovate. The Company’s logistics infrastructure is now
and logistics segments, along with a significant improvement equipped with an IT-based monitoring system designed
in the performance of the Industrial Estate segment. to enhance workers safety. To further improve operational
oversight, AKR has implemented a Control Tower as an
AKR’s logistics and supply chain operations have long played integrated command center.
a key role in supporting Indonesia’s economy. With a strong
infrastructure network, the Company continues to provide AKR believes that reliable growth must be grounded in a
high-quality petroleum and basic chemical distribution strong foundation. One that is built by developing a resilient
services for industrial customers across the country. By workforce equipped to work safely and maintain good health.
consistently delivering efficient logistics solutions, AKR is To support operational safety, AKR is leveraging technology
expanding its role in accelerating growth and strengthening to innovate. The Company’s logistics infrastructure is now
competitiveness. equipped with an IT-based monitoring system designed
to enhance worker safety. To further improve operational
oversight, AKR has implemented a Control Tower as an
integrated command center.
38 Sustainability Report 2024
Page 41
The Control Tower enables real-time monitoring of various AKR is also committed to fostering an inclusive and
operational activities, allowing for early risk identification equitable work environment, where all individuals have
and quick, effective mitigation measures. It also serves as equal opportunities regardless of gender, ethnicity, race, or
a comprehensive data management system, supporting religion. The Company actively places women in leadership
incident reporting and the evaluation of occupational health and managerial positions, reflected in 2024 in the increased
and safety performance across all operational units. representation of women on the Board of Directors, reaching
43%, and in middle to senior management positions,
As a result, AKR successfully recorded zero fatalities and zero reaching 21%.
major safety incidents in 2024. The Company’s land transport
fleet also achieved a cumulative safe travel distance of more Creating Meaningful Growth for the Community
than 12.7 million kilometers.
That life’s journey is not only about how far we go but also
At the same time, as part of our commitment to enhancing about the impact we leave behind is a firm belief at AKR.
employee competencies and professional development, AKR Meaningful growth is about making a difference, having the
invested more than Rp1.62 billion in training and development courage to not only grow in size but also in purpose, offering
programs at the parent company in 2024. This investment hope to those in need. Over the past 64 years, AKR has
covered a range of training initiatives, including technical, remained committed to being a responsible partner to the
targeted, and mandatory programs, ensuring employees communities around it through various initiatives and active
develop relevant and competitive skills. The Company’s engagement.
approach to human resource development aligns with
our core values: entrepreneurship, collaboration, agility, In implementing Corporate Social Responsibility (CSR)
recognition of high performance, team empowerment, and a programs, AKR has adopted a two-way communication
commitment to integrity. approach with communities to identify their needs and ensure
their active participation at every stage of execution. In 2024,
the commitment to CSR was reflected in the allocation of
more than Rp10 billion for various community development
programs.
Sustainability Report 2024 39
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Company Profile
The Company believes that sustainable growth can be Moving Forward Towards Sustainability
achieved by growing alongside the community. In 2024, 64%
employees in AKR at parent company level were local hires In 2024, AKR consistently demonstrated its commitment
recruited from surrounding communities. to implementing the best ESG (Environmental, Social, and
Governance) practices, resulting in an improved ESG rating
The Company is also determined to support the growth of from international rating agencies such as MSCI, Sustainalytics,
local businesses. In 2024, the local content percentage and S&P Global. This achievement reflects the effectiveness
(TKDN) of biodiesel exceeded 41.46%. At the same time, of the sustainability strategy and the Company’s commitment
AKR ensured that local procurement for all projects met the to creating long-term value for stakeholders.
minimum threshold of 30 percent, aligning with efforts to
promote local products and uphold sustainability principles. Looking ahead, AKR remains committed to maintaining the
highest operational standards and achieving its sustainability
Optimizing Governance Through Sustainable Leadership targets. Every strategic initiative undertaken is not only
focused on profitability but also aims to expand the customer
For AKR, implementing Good Corporate Governance (GCG) base and enhance operational efficiency. The Company is
is the foundation for achieving sustainable, reliable, and determined to have a meaningful, positive impact on industry
impactful growth. GCG principles are not just a regulatory growth, benefit businesses and the workforce, support
obligation but an integral part of the Company’s culture of local communities, and contribute to regional and national
integrity. economic development.
The Company is proud to report that it has upheld the highest Conclusion
ethical standards, as reflected in the absence of corruption
incidents, legal violations, or regulatory breaches in 2024. This In closing, the utmost appreciation is extended to the
commitment to transparency is also demonstrated through entire AKR family—employees, customers, partners, and
the publication of the annual Sustainability Report, prepared shareholders with gratitude for the contributions made. The
in accordance with POJK 51/2017, and the GRI 2021 Standards. progress AKR continues to pursue, now and in the future, can
only be realized through the support, spirit, and optimism
As part of efforts to optimise sustainable governance, AKR of all stakeholders. The Company appreciates the trust and
continued to refine various strategic policies, including commitment that continues to drive growth.
through the revision of the Board Charter. In 2024, AKR
took the initiative to incorporate Sustainable Leadership Along with the stakeholders, the Company looks forward
into the Company’s Board Charter, providing the Board of to moving ahead, creating added value that positively
Commissioners and the Board of Directors with guidance to impacts the national business climate, and contributing to a
realise sustainability performance at AKR through responsible better future.
and sustainable business growth across environmental, social,
and governance aspects.
Jakarta, 4 April 2025
On Behalf of the Board of Directors
Haryanto Adikoesoemo
President Director
40 Sustainability Report 2024
Page 43
Board of
Commissioners
Fauzi Ichsan Soegiarto Adikoesoemo Sofyan A. Djalil
Independent Commissioner President Commissioner Commissioner
Sustainability Report 2024 41
Page 44
Company Profile
Board of
Directors
Suresh Vembu Haryanto Adikoesoemo Bambang Soetiono Soedijanto Termurti Tiban
Director President Director Director Director
42 Sustainability Report 2024
Page 45
Nery Polim Jimmy Tandyo Mery Sofi
Director Director Director
Sustainability Report 2024 43
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Company Profile
Responsibility Statement
of the Board of Commissioners
for the Sustainability Report 2024
of PT AKR Corporindo Tbk
[SEOJK E.1] [GRI 2-14]
We, the undersigned, certify that the Sustainability Report of PT AKR Corporindo Tbk for the 2024 financial year has been prepared
with reference to the Indonesia Financial Services Authority Regulation number 51/POJK.03/2017 regarding the Implementation
of Sustainable Finance for Financial Services Institutions, Issuers and Public Companies, and Circular Letter of the Indonesia
Financial Services Authority number 16/SEOJK.04/2021 concerning the Form and contents of Annual Reports of Issuers or Public
Companies.
All information in this Report has been prepared and presented in accordance to these regulations and we are fully responsible for
the accuracy of the contents of the Company’s Sustainability Report.
Jakarta, 4 April 2025
Board of Commissioners
Soegiarto Adikoesoemo
President Commissioner
Sofyan A. Djalil Fauzi Ichsan
Commissioner Independent Commissioner
44 Sustainability Report 2024
Page 47
Responsibility Statement
of the Board of Directors
for the Sustainability Report 2024
of PT AKR Corporindo Tbk
[SEOJK E.1] [GRI 2-14]
We, the undersigned, certify that the Sustainability Report of PT AKR Corporindo Tbk for the 2024 financial year has been prepared
with reference to the Indonesia Financial Services Authority Regulation number 51/POJK.03/2017 regarding the Implementation
of Sustainable Finance for Financial Services Institutions, Issuers and Public Companies, and Circular Letter of the Indonesia
Financial Services Authority number 16/SEOJK.04/2021 concerning the Form and contents of Annual Reports of Issuers or Public
Companies.
All information in this Report has been prepared and presented in accordance to these regulations and we are fully responsible for
the accuracy of the contents of the Company’s Sustainability Report.
Jakarta, 4 April 2025
Board of Directors
Haryanto Adikoesoemo
President Director
Jimmy Tandyo Bambang Soetiono Soedijanto Mery Sofi
Director Director Director
Suresh Vembu Nery Polim Termurti Tiban
Director Director Director
Sustainability Report 2024 45
Page 48
Company Profile
Sustainable growth is the foundation for future generations,
and by creating a positive impact on the environment, society,
and governance, AKR aims to make a meaningful contribution.
In the long term, the Company aspires to achieve sustainability
by delivering tangible benefits to stakeholders while supporting
national economic growth.
Sustainability
Strategy
Sustainability Commitment [SEOJK A.1] [SEOJK E.5] [GRI 2-22]
AKR recognizes that every business decision must be for stakeholders and extends across all business segments,
guided by ethical responsibility, complying with applicable including logistics and distribution, industrial estate
regulations and laws. By prioritizing sustainability, long-term management, and the development of Special Economic
growth is fostered through a balanced approach that aligns Zones, presenting AKR with the challenge of setting clear
shareholder interests, community needs, and environmental goals, plans, and targets for each business line.
preservation within operational areas.
Addressing sustainability requires going beyond a business-
To build sustainability, strong foundations are needed to as-usual approach and AKR strikes a balance between
develop a trusted company that upholds the highest ethical business growth, environmental preservation, and community
standards throughout its operations. Sustainability, then, is empowerment. This aligns with the global objectives outlined
not only a responsibility but also an opportunity to create a in the Sustainable Development Goals (SDGs) and supports
significant positive impact for all stakeholders, particularly in the government’s Sustainable Development Vision. In
driving Indonesia’s economic growth. implementation, we the SDG targets relevant to business
activities have been identified.
As reflected in the Company’s mission, AKR is dedicated to
generating substantial value for stakeholders, serving as both AKR is realizing sustainability through concrete and consistent
the core spirit and identity in delivering economic, social, and efforts where sustainability is not merely a concept but a
environmental impacts in line with sustainability principles, commitment to be upheld. With optimism and a strong sense
which are an integral part of the business strategy. of responsibility, the Company is confident that the strategic
steps taken today will shape a better future for generations
For AKR, sustainability is an ambition realized through to come.
a measured and well-directed long-term strategy. In
practice, all business activities generate positive impacts
46 Sustainability Report 2024
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Integrating Sustainability [GRI 2-23] [GRI 2-24]
A governance structure has been established at AKR to oversight, while the AKR ESG Task Force focuses on the
oversee the formulation and implementation of economic, execution and operational management of sustainability
environmental, and social aspects, consisting of the ESG across all business lines.
Committee and the AKR ESG Task Force.
As a strategic guide, a sustainability framework known as the
Both bodies play vital roles in ensuring that sustainability AKR Sustainability House: PROGRESSING WITH PURPOSE has
policies and strategies are carefully crafted and implemented been formulated, which includes four key pillars that serve as
in accordance with industry standards and applicable the foundation for sustainability implementation.
regulations. The ESG Committee is responsible for strategic
Commitment Statement
Umbrella Sustainability
PROGRESSING WITH PURPOSE
And Elevator Pitch
As a strategic holding company, AKR Corporindo aims to growing and progressing sustainably, our business portfolio
spans from logistics and distribution, industrial estate, to the development and management of special economic
zone. Through our business we touch millions of people and stakeholders. Therefore, we must do what we do in a
sense that can benefit the economy, environment, people and society. This means we go beyond business-as-usual
to balancing ambition with wisdom, and business success with environment consciousness, and social progress. For
us, this is the meaning of sustainability – Progressing with Purpose.
Pillars
Our Business Our Our Our
Portfolio People Communities Conduct
SDGs
Building strong, robust Nurturing, developing, and Giving back to the Operating responsibly
of the pillar
and resilient business safeguarding our people communities wherever we and upholding ethical
Rationale
portfolio to support as our most valuable operates behaviour and legal
the evolving need of assets. compliance in everything
our customers and that we do
stakeholders
1. Robust & Resilient 1. Labor & Employment 1. Community relations & 1. Good Corporate
Business Model Practice development programs Governance
2. Strong financial 2. Health & Safety 2. Involving Local 2. Business Ethics
Strategic Priorities
Fundamentals 3. Employee Suppliers 3. Compliance to Law and
Action Areas/
3. Operational Excellence Engagement, Diversity 3. Providing opportunities Regulations
& Utilization of & Inclusion for the local
Technology 4. Learning & communities
4. Customer Engagement Development
& Satisfaction
5. Management of
Environmental
Footprints
Sustainability Report 2024 47
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Company Profile
Pilar AKR Horizon 2030 2024 Achievement Status
Investments are directed toward sustainability-
Focusing on investments and portfolios that
Our Business Portfolio
related projects, including LNG, biofuels, rooftop
support sustainability and the transition toward a Achieved
solar panels, floating solar panels, and green
low-carbon economy.
industrial estates.
The adoption of a real-time digital control
Adopting digital technology to enhance tower and Artificial Intelligence (AI) has been
operational effectiveness, efficiency, and carbon implemented to enhance operational planning Achieved
emission reduction. and reduce carbon emissions in AKR’s logistics
operations.
Increasing the share of renewable energy used in 21% renewable energy usage from total energy
On Track
AKR’s operations to 30% by 2030. consumption.
Ensuring no significant spills across all operations. No significant spills across all operations. Achieved
Maintaining an emission intensity of 0.02 tons Emission intensity of 0,015 ton tons CO₂e per
CO₂e per Rp1 million of Gross Profit. Rp1 million of Gross Profit. Achieved
(Scope 1 and Scope 2) (Scope 1 and Scope 2)
Zero fatalities across all AKR operations. Zero fatalities across all AKR operations. Achieved
Our People
Zero major safety incidents across all AKR Zero major safety incidents across all AKR
Achieved
operations. operations.
• Publication and dissemination of the Human
Zero human rights incidents across all AKR
Rights Policy. Achieved
operations.
• No human rights incidents in 2024
Creating an inclusive workplace with a target of
21% of middle to senior management positions at
30% of middle and senior management positions On Track
AKR are held by women.
filled by women.
• 64.4% of employees at AKR holding level are
Our Communities
Providing employment opportunities for local local hires.
Achieved
communities. • 7,656 new jobs were created by tenants in JIIPE
SEZ Gresik.
Creating a positive impact on the local economy 41,46% Domestic Component Level (TKDN) in
Achieved
through procurement practices. 2024.
Contributing to local socio-economic 100% of AKR subsidiaries implemented
development through community programs and community development programs, with total Achieved
outreach across all AKR operations. funding reaching Rp10.3 billion.
Our Conduct
Maintaining zero corruption incidents. Zero corruption incidents. Achieved
Communicating ESG progress transparently
Publishing an annual sustainability report in
through the Sustainability Report and ensuring
accordance with POJK 51/2017, GRI Standards Achieved
reporting practices align with national and
2021, and SASB standards.
international standards.
Ensuring compliance with laws and regulations. No violations of laws and regulations in 2024. Achieved
In line with the Company’s business expansion, we will review our environmental performance targets to ensure their alignment with operational developments,
sustainability principles, and realistic, relevant goals. This review aims to maintain a balance between business growth and the Company’s commitment to sustainable
environmental management.
48 Sustainability Report 2024
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Our Business Portfolio [GRI 3-2] [GRI 3-3] [GRI 2-25]
As a company operating in the logistics and supply chain Additionally, AKR is committed to creating sustainable value
industry, the trust and satisfaction of stakeholders, including for stakeholders by fulfilling industry needs, supporting
customers, significantly impact business sustainability. suppliers, complying with regulations, and generating returns
Therefore, in addition to facilitating the trade of essential for shareholders and employees.
industrial products, AKR continuously strives to provide the
best service, maintain open two-way communication, and At the same time, the importance of environmental
foster harmonious relationships with all stakeholders. This considerations in building a resilient business portfolio is
commitment remains fundamental in building a strong and fully understood. Efforts are made to ensure that operational
resilient business portfolio. activities do not negatively impact the surrounding
community and environment. In practice, a transition toward
The necessity for change and adaptation amid increasingly clean and environmentally friendly energy has commenced,
complex challenges is well recognized to establish a solid along with the creation of a pollution-free work environment—
financial foundation and a resilient business model. To free from air and noise pollution as well as fire hazards—while
ensure sustainable growth, several key initiatives have been contributing to climate change mitigation efforts.
undertaken, including:
• Building operational excellence through the utilization of
technology.
• Adapting to and meeting the evolving needs of customers
and stakeholders, not only by facilitating essential industrial
products through logistics and supply chains but also by
supporting manufacturing growth through the JIIPE Special
Economic Zone.
Our People [GRI 3-2] [GRI 3-3] [GRI 2-25]
AKR recognizes that successful sustainability relies on the Concrete measures include the management of OHS systems,
Company’s most valuable asset—its employees. Corporate the provision of healthcare facilities, regular training sessions,
target and objective achievement is only possible with and the achievement of zero fatalities across all subsidiaries.
the support of a competent and high-quality workforce. Ultimately, these efforts not only enhance workplace safety
Therefore, a commitment has been made to protect but also contribute to overall productivity and corporate
labor rights through supportive policies, including those performance.
against forced labor, ensuring freedom of association, and
implementing principles of diversity, gender equality, and The importance of human resource development is well
respect for human rights. recognized amid an increasingly dynamic business landscape
and regular employee training and development programs
As part of efforts to create a safe and comfortable workplace, are conducted. Equal access is provided to all individuals,
the highest standards in Occupational Health and Safety ensuring an inclusive work environment that enables
(OHS) are applied to foster a zero-accident work culture. employees to reach their full potential.
Our Communities [GRI 3-2] [GRI 3-3] [GRI 2-25]
AKR considers local communities as strategic partners in In carrying out CSR, the focus extends beyond program
achieving inclusive and sustainable growth, with the presence implementation to ensuring that every initiative is designed
of the Company expected to provide tangible benefits based on community needs. Through open dialogue and two-
particularly in improving their quality of life. A key contribution way communication, priority areas requiring special attention
is the creation of employment opportunities that involve are identified, helping to develop relevant and sustainable
local residents, including managerial positions. Additionally, programs that have positive impacts.
a priority is placed on local suppliers for the procurement of
services and materials, supporting the increase of Domestic Innovation in CSR program implementation ensures relevance
Component Level (TKDN) and strengthening the local and effectiveness and AKR aims for each program to not only
economy. provide short-term benefits but also long-term solutions for
community well-being.
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Company Profile
Our Conduct [GRI 3-2] [GRI 3-3] [GRI 2-25]
AKR began our sustainability journey by embedding GCG The ESG Committee designs the Company’s ESG strategy,
practices as the primary foundation, where principles such as provides recommendations, monitors implementation, and
transparency, accountability, responsibility, independence, reports on the progress of initiatives comprehensively.
and fairness support professional and reliable Company
management. Openness is prioritized in every decision- Beyond mere formality, AKR integrates business ethics and
making process, along with the delivery of relevant information compliance into its daily work culture serving as a reference
to stakeholders. for all employees to consistently and sustainably uphold the
Company’s values.
In operations, ethical behavior and legal compliance are
regarded as integral elements with every organizational
function operating in accordance with applicable regulations
and with clear roles and responsibilities defined at all levels.
Stakeholder Perspective [SEOJK E.4] [GRI 2-29]
Stakeholders are crucial in supporting the achievement of A commitment has also been made to foster mutually
sustainability goals, focusing on long-term value creation. The supportive relationships with stakeholders through open
Company has identified its stakeholders and designed various two-way communication. The Company actively listens to
engagement methods tailored to the unique characteristics the aspirations, needs, suggestions, and feedback from
of each group while considering local wisdom in every stakeholders to enhance sustainability performance.
operational area to ensure that all involved parties contribute
to achieving shared objectives. Below is a list of stakeholders identified through the
engagement process conducted by the Company:
Principle of Inclusivity Principle of Materiality Principle of Responsiveness
No. Topics of Engagement
Stakeholder Identification
and Communication Level, Methods, and Frequency of Engagement
Group Basis
Results
1 Shareholders D, R, I, P Accountability for the Information Disclosure and Engagement
Company's economic, • Regular publications (annual reports, quarterly financial
environmental, and social reports, quarterly exploration reports) and the website.
performance • Multi-stakeholder forums and the General Meeting of
Shareholders (GMS), held at least once a year.
2 Employees D, R, T, I, P 1. OHS Performance Information Disclosure, Consultation, Negotiation, and
2. Employee Well-being Engagement
• Corporate bulletins, business unit bulletins,
communication via email, intranet, website, social
media, and instant messaging.
• Employee engagement surveys covering culture,
satisfaction, perception, understanding of the
Collective Labor Agreement, and other aspects.
• Formulation and implementation of the Collective
Labor Agreement for a two-year period, along with
its derivative regulations outlining the rights and
obligations of the Company and all employees based
on their respective employment relationships.
• Bipartite Cooperation Institution (LKS Bipartit) and
Quarterly Meetings between AKR and labor unions.
50 Sustainability Report 2024
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Principle of Inclusivity Principle of Materiality Principle of Responsiveness
No. Topics of Engagement
Stakeholder Identification
and Communication Level, Methods, and Frequency of Engagement
Group Basis
Results
3 Government D, R, T, I, DP, P • Community Stakeholder Relationship Management
empowerment • Providing input to the government on various policies
through CSR programs and regulations.
• Tax payments • Regular reporting (AMDAL, RKTTL, Post-Mining Plan,
and fulfillment of quarterly reports to OJK, etc.) and website updates.
obligations to the • Consultations with ministries, agencies, and local
State government offices, as well as public consultations.
• Development Planning Deliberations (Musrenbang)
with local governments; tax payments, non-tax state
revenue (PNBP), and other obligations to the State.
4 Suppliers D, R, T, P • Transparency in the Information Disclosure and Collaboration
procurement of goods • Conducting regular contract bidding (tenders) in an
and services open and transparent manner; contract documents
• Economic, social, that include compliance with laws, including aspects
and environmental of human rights, occupational health and safety (OHS),
performance and environmental regulations.
5 Consumers D, R, I, P Product and Service Information Disclosure and Consultation
Quality • Establishing commercial sales contracts that ensure
product quality, supply continuity, and timely delivery,
tailored to specific needs.
• Conducting regular meetings with customers and
customer satisfaction surveys at least once a year.
6 Community D, R, T, I, DP, P • Socialization and Information Disclosure, Transactions, Consultation,
distribution of CSR/ Negotiation, Engagement, Collaboration, and
TJSL program funds Empowerment
• Community assistance • Socialization of AMDAL; regular meetings with
and empowerment community members; reports; website updates;
• Management of implementation of CSR/TJSL programs.
economic, social, and • Receiving community input during the AMDAL process.
environmental impacts • Community involvement in the planning,
implementation, monitoring, and evaluation of CSR/
TJSL and community development programs.
• Collaboration on various multi-stakeholder
initiatives with local communities, universities,
regional governments, and partnerships with various
institutions.
Description: The identification method is based on AA1000, 2018 Stakeholder Engagement Process:
• Dependency (D): AKR depends on a person or an organization, or vice versa.
• Responsibility (R): AKR has legal, commercial, or ethical responsibilities toward a person or an organization.
• Tension (T): A person or an organization has influence over AKR regarding specific economic, social, or environmental issues.
• Diverse Perspective (DP): A person or an organization has influence over AKR or the strategies or policies of other stakeholders.
• Proximity (P): A person or an organization has geographical and operational proximity to AKR.
• Influence (I): A person or an organization has influence over AKR or the strategies or policies of other stakeholders.
Sustainability Report 2024 51
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Company Profile
Strategic Sustainability Priorities and SDG Target Mapping
AKR has established various strategic targets based on four approach, tangible benefits are expected to be delivered to
main pillars to support the achievement of the 17 Sustainable stakeholders, including customers, business partners, and
Development Goals (SDGs), aligning with all business local communities.
activities of the Company through the ESG Committee and
the AKR ESG Task Force. This SDG mapping ensures that Below is a detailed overview of the targets formulated within
every business activity not only contributes to economic AKR’s four main sustainability pillars and their alignment with
growth but also creates a significant positive impact on SDG achievements. [GRI 2-22] [GRI 3-2] [GRI 3-3]
society and the surrounding environment. Through this
AKR’s Sustainability Pillars SDGs Goals
Our business portfolio • Engaging in climate change adaptation strategies through mandatory biodiesel as a
transitional energy source and reducing industrial emissions within Special Economic Zones.
• Promoting technological advancements to achieve operational excellence in biodiesel
distribution.
• Investing in infrastructure through various projects, including the Java Integrated Industrial
and Port Estate (JIIPE) Special Economic Zone (SEZ) project, to drive inclusive and
sustainable industrialization, enhance job creation and gross domestic product, and support
industrial growth.
• Providing access to cleaner and/or renewable energy for industries through the JIIPE
SEZ Gresik.
• Establishing partnerships to offer low-emission fuel access to communities through bp AKR.
Our people • Ensuring occupational health and safety while supporting employee well-being.
• Providing employees with inclusive and high-quality training and education.
• Promoting gender equality across the Company’s work environment.
• Supporting inclusive and sustainable economic growth in the workplace.
Our communities • Reducing poverty through various corporate social responsibility and community
empowerment programs in operational areas.
• Ensuring healthy lives and supporting the well-being of surrounding communities.
• Providing access to inclusive and high-quality education for local communities.
• Upholding gender equality principles.
• Supporting inclusive and sustainable economic growth to foster community independence
and well-being.
Our conduct • Supporting peaceful and inclusive societies for sustainable development.
• Strengthening implementation measures and revitalizing global partnerships for sustainable
development.
52 Sustainability Report 2024
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Sustainability Report 2024 53
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03
Our Business
Portfolio
Page 58
Our Business Portfolio
AKR maintains a balanced business portfolio focused on
innovation and sustainability as the key to long-term growth.
The Company not only strives to achieve solid economic
growth but also ensures the creation of added value for all
stakeholders.
AKR believes that operational sustainability can be achieved through a solid and resilient business portfolio that not only delivers
tangible benefits to stakeholders but also remains robust amid an increasingly competitive business landscape. Through various
initiatives focused on reliable growth, the Company continues to develop sustainable businesses by maintaining a balanced
portfolio in the logistics sector and serving as a procurement solution for chemicals and energy in Indonesia. Through this strategy,
AKR aims to create an integrated positive impact across economic, social, and environmental aspects.
Resilient and Robust
Business Portfolio
AKR’s business portfolio is one of the key pillars that must AKR believes that through a resilient and diversified business
be managed appropriately, measurably, and strategically portfolio, robust supply chain strength, business continuity
to establish a sustainable business foundation. With this planning, the use of modern technology, and a strong
understanding, the Company consistently embraces commitment to sustainability, the Company can build a solid
adaptation and innovation to address dynamic and complex foundation to achieve reliable, sustainable, and impactful
industry challenges through a resilient business approach. business growth in the future.
Strategic plans are always prioritized and implemented not
only to support solid performance achievement but also to
create sustainable added value that benefits all stakeholders.
AKR’s Business Transformation
AKR began its journey in the 1960s in Surabaya as a basic AKR continuously adapts and transforms in response to
chemical trader with a spirit of growth and innovation, and market dynamics, aimed at enhancing competitiveness
the Company has continued to expand its business portfolio by leveraging its potential and competitive advantages,
from trading and distribution to services, strengthening becoming the first national private entity to distribute non-
its competitive advantage in the logistics supply chain subsidized petroleum in 2005 and subsidized petroleum in
for petroleum and basic chemicals, and further into the 2010, including obtaining permits to open and operate Motor
management of an integrated industrial estate that has now Vehicle Fuel Filling Stations (SPBKB) and Fishermen Fuel Filling
been designated as a Special Economic Zone (SEZ). Today, Stations (SPBN).
AKR is recognized as a leading logistics and supply chain
service provider for fuel and basic chemicals, as well as the In 2013, AKR, in collaboration with Pelindo, launched the Java
operator of the JIIPE SEZ in Gresik, East Java. Integrated Industrial and Ports Estate (JIIPE), an industrial area
integrated with a deep-sea port in Gresik. JIIPE has now been
designated as one of the National Strategic Projects and was
later inaugurated as a Special Economic Zone (SEZ) for the
Technology and Manufacturing sectors.
56 Sustainability Report 2024
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In 2017, AKR entered into a business partnership with British surrounding areas, as part of AKR’s commitment to supporting
Petroleum (bp) to form a joint venture in the fuel retail the transition to more environmentally friendly and sustainable
sector, aiming to meet the demand for premium quality energy sources.
fuel in Indonesia. This also reflects AKR’s commitment to
strengthening its business portfolio. In 2022, AKR also began supplementing energy reserves at
JIIPE SEZ Gresik by developing solar power, with capacity to
AKR has adjusted work processes, human resource be increased gradually. Furthermore, in 2023, the Company
management, and information technology development, undertook various initiatives to enhance industrial facilities
to enhance operational efficiency. As part of its sustainable at JIIPE SEZ Gresik. Among them, on 6 December 2023, AKR
growth strategy, the Company also began focusing on signed a Joint Development Agreement with BP Gas & Power
domestic business development by divesting several port Investments Limited to develop an LNG project, including
subsidiaries in China and reinvesting the proceeds to grow its regasification.
business in Indonesia, yielding positive results as evidenced
by the Company’s earnings CAGR reaching 16%. This success Previously, the Company had established two entities in
has been supported by efforts in portfolio reconsolidation, Gresik: PT Anugerah Kreasi Pratama Indonesia (AKPI), focusing
expansion of logistics infrastructure, strategic partnership on warehousing and storage, and PT Berkah Bunker Service
with bp, and the development of recurring revenue from JIIPE (BBS), which provides marine port services. In early 2024, AKR
SEZ Gresik. These strategies form a solid foundation for AKR to established PT Berkah Renewable Energi Nusantara (BREN),
realize reliable, sustainable, and impactful business growth for operating in the field of electricity generation in Gresik.
stakeholders.
Going forward, AKR will continue to maintain a balanced
The Company has also begun exploring initiatives in the clean synergy across its business lines, with a strong commitment to
and renewable energy sector. In 2021, AKR, together with facilitating trade and commerce through the optimization of
PT Bayu Buana Gemilang, established a joint venture named the supply chain. In addition, AKR is also committed to playing
PT Berkah Buana Energi. This company aims to contribute a role in driving competitive and resilient industrial growth in
to the distribution of natural gas to the JIIPE SEZ Gresik and Indonesia, with the goal of creating sustainable value for all
stakeholders.
AKR’s Sustainable Transformation
AKR’s business portfolio continues to evolve, grow, and transform in line with the dynamic
needs of industry and energy for the community.
bp AKR Petrol Station Jakarta Tank terminal AKR-Vopak AKRA Logistic Supply Chain Infrastructure
Offer high quality petroleum and non Largest Private Tank Terminal in Tanjung
petroleum product service Priok, Jakarta
AKR Petrol Station Air bp AKR Aviation
Selling subsidized petroleum including IMIP Airport & Cibubur Heliport
for fisherman
19 171 Fuel Stations 822,000 KL
Seaports and River Ports by AKR & bp AKR Tank Terminal Capacity
*as of February 2025
14 Units 50,000 Sq.M ±250 Units
Vessel/SPOB Warehouse Capacity Petroleum & Chemical Tank Truck
Sustainability Report 2024 57
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Our Business Portfolio
Business Model
Efficient Logistics Solutions to Support Industry in Indonesia
Integrated Industrial Estate
Logistics and Supply Chain
with Deep-Sea Port
Land Sales
Basic Chemicals Fuel Oil
Industrial Estate
Industry Industry Recurring Income
Clean and
Subsidy Retail Port Utilities Renewable
Energy
Economic Impact on AKR’s Supply Chain
Contributes to Driving Various Industrial Sectors in Indonesia
Petroleum Client Sectors Chemical Client Sectors
Refinery as
petroleum • Mineral Mining • Rayon & Textile
supplier
• Marine bungker • Smelter
• Plantations • Chemical
Chemical Storage
Tanks
Trucks and Boats • Manufacture • Food Industry
Manufacturer as
chemical supplier • Retail • Personal & Homecare
Product
Government Permit PT Berkah Renewable Energi Nusantara Through BREN, AKR aims to develop
(BREN), AKR’s newest subsidiary, has efficient and environmentally friendly
Secured - PT Berkah officially obtained government approval energy solutions, which are considered
Renewable Energi to explore the development of an more optimal for utilizing water-based
offshore solar farm in the Gresik Special areas. In addition to supporting carbon
Nusantara Set to Explore Economic Zone (SEZ), representing a emission reduction, this also represents
Green Energy from strategic step in addressing the growing AKR’s contribution to Indonesia’s energy
demand for clean energy, particularly transition efforts.
Offshore Solar Farm from industrial customers.
The development of renewable power
Established on 5 January 2024 in plants in the Gresik SEZ is expected
Gresik, East Java, BREN is a joint venture to attract further investment from
between AKR and its affiliate, PT Usaha companies with a strong commitment to
Era Pratama and is specifically engaged environmental sustainability.
in the operation of power plants and the
provision of renewable energy.
58 Sustainability Report 2024
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Through PT Berkah Buana BBE was established to ensure a reliable JIIPE SEZ Gresik requires a reliable and
gas supply for investors operating in sustainable energy system to support
Energi, AKR Strengthens the Gresik SEZ. Together with BKSMS— tenant operations. With BBE’s natural gas
Support for Energy AKR’s entity managing the Gresik SEZ— distribution infrastructure in place, JIIPE
BBE has developed and operates a SEZ Gresik is increasingly positioned to
Transition in Signing Gas dependable natural gas distribution become an internationally standardized
Sales Agreement with Key infrastructure within the JIIPE SEZ Gresik industrial area that supports sustainable
area. The use of natural gas is expected business practices.
Tenants at JIIPE SEZ Gresik to enhance energy efficiency and
reduce reliance on higher-emission The Company, through BBE, continues
fossil fuel sources. to strengthen its role in environmentally
AKR, through its subsidiary PT Berkah friendly energy infrastructure.
Buana Energi (BBE), has commenced Natural gas currently serves as an Moving forward, BBE will also expand
the distribution of gas to several key appropriate transitional energy solution. opportunities for broader collaboration
tenants in the Gresik SEZ, marking the In addition to offering energy cost to ensure that every tenant in JIIPE SEZ
opening of a new business line that will efficiency for tenants, the use of natural Gresik can operate efficiently, remain
contribute to the overall growth of the gas also helps reduce the carbon highly competitive, and contribute to
Company’s operations and reflecting a footprint of their operations. the achievement of national energy
commitment to delivering more efficient transition targets.
and environmentally friendly energy
solutions to the industrial sector in
Indonesia.
Climate Transition and
Adaptation Strategy
[SEOJK F.3] [GRI 201-2]
AKR recognizes that climate change is a global challenge In response, AKR is prioritizing a comprehensive approach
requiring real action from all parties, including the business within its sustainability strategy through the pillar Our Business
sector. If not properly managed, the impacts of climate Portfolio, aligning with support of the government’s agenda
change could affect all operational activities, including to achieve a low-carbon economy and the implementation
potential disruptions to the supply chain, increased of sustainability-based initiatives across all aspects of
operational costs, and risks from extreme weather events that operations.
may threaten business continuity.
Sustainability Report 2024 59
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Our Business Portfolio
Through the Our Business Portfolio pillar, the Company also focuses on exploring new business opportunities that support the
clean energy transition, while continuously improving AKR’s entire business portfolio with an environmentally conscious approach.
These initiatives are guided by three core principles: sustainability, responsible operations, and environmental stewardship. With
this approach, AKR is not only prepared to face current climate change challenges but also contributes to shaping a greener and
more sustainable future.
In general, AKR’s climate resilience approach can be described as follows:
Sustainable Development and Strengthening of Business Portfolio
This initiative includes continuous improvements across all 3. Development and marketing of the Green Industrial Estate
business sectors, exploration of new opportunities, and at JIIPE SEZ Gresik
diversification of AKR’s business portfolio to support the 4. Expanding the network of environmentally friendly, high-
global transition toward a low-carbon, climate-resilient quality petroleum stations
economy, covering five strategic initiatives: 5. Acting as a partner to the Indonesian government in the
1. Strengthening competitive advantage and disciplined clean energy transition process, including new investments
business models in logistics supply chains in renewable industries such as solar panels and Liquefied
2. Expanding logistics capacity to Eastern Indonesia Natural Gas (LNG).
Exploration of Alternative Energy Sources to Drive Efficiency
AKR supports the government’s energy transition program The Company views environmentally friendly technologies
through active participation in the biodiesel program and as strategic alternatives to reduce emissions while lowering
careful analysis of adopting alternative energy sources such operational costs. AKR is committed to investing in the
as gas and solar panels. To accelerate the shift toward cleaner development of alternative energy based on thorough
energy, the Company is strengthening the distribution of cost-benefit analysis. This approach ensures that every
biofuel as an accessible alternative energy source across the investment decision not only delivers a positive environmental
country. impact but also supports efficient and competitive business
performance.
In addition, AKR continues to monitor and analyze the
development of the electric vehicle (EV) ecosystem and clean
technology industries, both of which are considered to have
strategic roles in supporting a future low-carbon economy.
60 Sustainability Report 2024
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Technology Utilization for Operational Optimization and Environmental Footprint Mitigation
Through the utilization of advanced technologies, including Artificial Intelligence (AI), AKR continues to enhance operational
and logistics efficiency. This initiative is not only aimed at optimizing fuel usage but also at ensuring workplace safety and
managing emission intensity. Operational optimization initiatives supported by IT monitoring are designed to ensure more timely
deliveries while maintaining optimal emission intensity and energy use, thereby supporting the Company’s efforts toward more
environmentally friendly operations.
Infrastructure Resilience and Operational Robustness Against Climate Change Risks
The Company’s logistics infrastructure has been designed to AKR has adopted a resilient infrastructure approach in the
incorporate safety, environmental protection, and anticipation design of the JIIPE SEZ Gresik, capable of withstanding tidal
of climate change risks arising from extreme weather flooding and rising sea levels, along with reinforcement and
events, including flooding and natural disasters. Climate risk elevation adjustments of port structures as needed. This
assessments are conducted from the infrastructure planning proactive step not only reaffirms the Company’s commitment
stage through to detection and anticipation of weather to sustainability and operational resilience amid climate
fluctuations that may affect delivery schedules, routes, challenges but also strengthens its social responsibility by
and safety. ensuring smooth and safe operations. Through this strategy,
AKR aims to minimize the impacts of climate change and
ensure adaptive and responsive business continuity aligned
with future climate projections.
Water Management
Water is a vital element in maintaining climate resilience and One example of AKR’s commitment to water management is
robustness for AKR’s business and operations, especially as reflected in the zero water runoff design at the JIIPE SEZ Gresik,
climate change increasingly heightens the risks of drought and where all rainwater and surface water falling within operational
water scarcity. In response, AKR implements a comprehensive areas is captured and reused. This initiative not only secures
water resource management approach that ensures stable water supply for operational needs but also demonstrates
water availability. Practices such as rainwater harvesting and AKR’s responsibility in sustainable water management,
water recycling are part of this initiative, emphasizing reduced reducing the operational impact on local hydrological cycles
freshwater consumption and improved efficiency. and minimizing the risk of water-related conflicts within the
communities where the Company operates.
Sustainability Report 2024 61
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Our Business Portfolio
JTT: Supporting Indonesia’s PT Jakarta Tank Terminal (JTT), a joint Competitive Advantage for JTT
venture between AKR and Royal Vopak Vopak Jakarta
and Global Energy located in Tanjung Priok, Jakarta, JTT Vopak Jakarta now possesses
Transition Landscape successfully obtained the International competitive advantages in:
Sustainability and Carbon Certification • Enhancing international
through ISCC PLUS (ISCC) PLUS. In September 2024, Vopak competitiveness in biofuel
Certification Terminal Jakarta and Vopak Terminal management and distribution.
Merak officially joined the Vopak Global • Expanding storage services for
network certified under ISCC PLUS and sustainable energy products aligned
ISCC EU (International Sustainability and with global standards.
Carbon Certification). • Supporting national and international
biofuel policies, especially in meeting
This significant milestone strengthens global biofuel blending requirements.
the position of JTT Vopak Jakarta as a
ISCC PLUS Certificate leading independent tank terminal for Commitment of JTT Vopak Jakarta to
Certificate Number: ISCC-PLUS-Cert-DE105-82193403
managing sustainable energy products, Sustainability
Control Union Certifications Germany GmbH particularly biofuels, for both domestic Strategically located in the main port of
and international markets. It also Tanjung Priok with a storage capacity
Bornitzstr. 73-75, D-10365 Berlin, Germany
certifies that
affirms the Company’s commitment of 351,425 cubic meters, the JTT Vopak
Royal Vopak N.V.
Westerlaan 10, 3016CK Rotterdam
NETHERLANDS
complies with the requirements of the certification system to integrating sustainability into daily Jakarta facility is equipped with high-
operations, enhancing the contribution standard infrastructure in Health, Safety,
ISCC PLUS
(International Sustainability and Carbon Certification)
of Indonesian terminals to the global Security, and Environment (HSSE). The
Place of the audit
(if different from the legal address of the system user as stated above; only applicable for traders and traders with
storage):
supply chain, and increasing capabilities ISCC PLUS certification reflects JTT’s
n.a.
in handling sustainable feedstocks. commitment to supporting a more
This certificate is valid from 20.09.2024 to 19.09.2025.
The site of the system user is certified as:
The scope of the certificate includes the following chain of custody options: sustainable energy transition.
About ISCC PLUS Certification
(not applicable for paper traders)
Mass Balance
Berlin,16.09.2024
Place and date of issue Stamp, Signature of issuing party ISCC PLUS is a voluntary certification This achievement aligns with the
system recognized internationally, aimed Company’s ambition to unlock new
The issuing Certification Body is responsible for the accuracy of this document. at ensuring that the entire biofuel supply growth opportunities in the sustainable
chain meets stringent sustainability feedstock and energy transition-
Version / Date: 1 (no adjustments) / 16.09.2024
Page 1 of 4
criteria. These requirements encompass related commodity markets. Through
environmental, social, and economic this strategic step, JTT Vopak Jakarta
aspects and are designed to prevent reinforces its role as a key player in
the use of land with high biodiversity or advancing a more environmentally
high carbon stock for biofuel feedstock friendly global energy transition while
production. With this certification, JTT’s strengthening the AKR Group’s position
biofuel products meet international in the international biofuel market.
standards and gain access to global
markets, particularly in Europe.
62 Sustainability Report 2024
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Sustainability Report 2024 63
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Our Business Portfolio Implementing ESG Principles in the Development of East Java Industrial Estate JIIPE SEZ Gresik [SEOJK F.26] Pioneering Environmental, Social, and Governance (ESG) standards, this initiative is reflected in JIIPE SEZ Gresik’s efforts to integrate environmentally friendly principles into its operations and infrastructure development. JIIPE SEZ Gresik has been established not only as a modern and efficient industrial estate but also as a space that supports a sustainable, natural, and social ecosystem. This strategic step toward a green economy marks a new era in industry that prioritizes harmony between economic growth and environmental preservation. The JIIPE SEZ Gresik provides significant multiplier effects for both regional and national economies, particularly through direct and indirect job creation. The presence of anchor tenants fosters the growth of a downstream ecosystem and strengthens the industrial supply chain. Moreover, the existence of an integrated industrial zone combining industrial facilities and port infrastructure in a single location contributes to a substantial reduction in logistics costs and enhances operational efficiency. Overall, the JIIPE SEZ Gresik plays a crucial role in improving the competitiveness of Indonesia’s industry in the global market. JIIPE SEZ GRESIK Strengthens Investment In Infrastructure Development to Support a Low-Carbon Economy and Climate Resilience [SEOJK F.3] PT Berkah Renewable Energi Nusantara (BREN), AKR’s newest To support the clean energy transition, AKR, through PT Berkah subsidiary, has obtained government approval to develop Buana Energi (BBE), signed a Gas Sales Agreement (GSA) an offshore solar farm in Indonesia. This initiative marks a with Husky CNOOC Madura Limited at the JIIPE SEZ Gresik. strategic step for AKR in meeting the clean energy needs of In addition, BBE also distributes natural gas-based energy to industrial customers. Xinyi Glass. 64 Sustainability Report 2024
Page 67
Environment
High-Tech Waste Treatment System [GRI 306-2]
JIIPE SEZ Gresik’s waste treatment system utilizes
advanced technology, including a Wastewater
Treatment Plant (WTP) with a capacity of 2,500 m³/
day equipped with a Membrane Bio Reactor to ensure
that liquid waste meets required standards. Waste is
recycled through Ultra Filtration and Reverse Osmosis,
producing clean water for tenants and reducing the
use of natural water resources.
Zero Water Run Off and Water Treatment Plant
[GRI 306-1]
Clean water at JIIPE SEZ Gresik is managed through
a Water Treatment Plant utilizing Sea Water Reverse
Osmosis with a capacity of 2,400 m³/day and
a 42-hectare rainwater retention pond to meet
industrial needs.
Gas-Fired Power Plant as the Primary Energy Source
[GRI 305-5]
JIIPE SEZ Gresik holds a license to supply 515MW
of electricity to industrial tenants, with a Gas-Fired
Power Plant as the primary energy source and phased
development of solar panels.
Ecological Aspects of the JIIPE Industrial Estate
The JIIPE SEZ Gresik, located near the Madura
Strait, features a unique ecosystem that supports
biodiversity. To preserve it, the area incorporates
green infrastructure, such as green roofs and walls, as
well as open green spaces.
Social
JIIPE SEZ Gresik in Community Economic and Social
Development
JIIPE SEZ Gresik contributes to job creation
and community empowerment through various
sustainable programs. These initiatives aim to
enhance the independence and competitiveness
of the local community, in line with JIIPE SEZ Gresik’s
commitment to supporting economic growth and
social development.
100%
The employment absorption target at the JIIPE SEZ
Gresik was achieved in 2024.
Governance
JIIPE SEZ Gresik Awarded Best Special Economic Zone
By the Coordinating Ministry for Economic Affairs of
the Republic of Indonesia
JIIPE SEZ Gresik contributes to the global supply chain
Through copper downstreaming with the operation of
the largest Single-Line Copper Smelter in the world
Sustainability Report 2024 65
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Our Business Portfolio
Strong Financial
Fundamentals
Financial Performance Summary
Amid various challenges and an increasingly complex and As a provider of logistics and supply chain services for
competitive industry landscape, the Company successfully petroleum and basic chemical products, AKR applies
maintained Net Profit in 2024 reaching Rp2,225 billion, a formula-based business model that allows for price
demonstrating resilience in recording a five-year Compound adjustments to customers and emphasizes the principle of
Annual Growth Rate (CAGR) of 25%. net open position. With a comprehensive and robust business
model combined with effective risk management, the
This growth was primarily driven by the solid performance of Company consistently maintains performance and delivers
its core businesses—trading, distribution, and logistics—as sustainable growth.
well as an increasing contribution from the industrial estate
segment. With an adaptive and sustainable business strategy, At the AGMS held on 29 April 2024, shareholders approved
AKR continues to strengthen its position as a key player in and declared a dividend distribution of 88.74% of the profit
Indonesia’s logistics and energy distribution sector. attributable to owners of the parent entity, amounting to
Rp2,780 billion. The dividend distribution for the 2023 fiscal
AKR recorded Revenue of Rp38,729 billion, a decrease of 8% year was agreed at Rp2,467 billion, with a dividend per share
compared to Rp42,087 billion in the previous year. Revenue of Rp125, calculated based on 19,737,169,600 outstanding
from the Trading and Distribution segment amounted to shares. The first interim dividend, set by the Board of Directors’
Rp35,532 billion, down 7% from Rp38,213 billion in 2023, resolution on 24 July 2023, was Rp50 per share, and the
mainly due to the normalization of international petroleum second interim dividend, based on the Board of Directors’
and basic chemical prices. Despite these challenges, through resolution on 23 October 2023, was Rp25 per share.
intensive market monitoring and disciplined business model
execution, the Company succeeded in increasing sales
volume and maintaining the gross profit margin at 7.4%.
47,540 3,561
42,087
3,087
38,729 2,578
Sales and Operating
Revenue Profit
[SEOJK F.2] [SEOJK F.2]
Rp Billions Rp Billions
2022 2023 2024 2022 2023 2024
66 Sustainability Report 2024
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Direct Economic Value Generated and Distributed (in thousand Rupiah) [GRI 201-1]
Economic Value for the Year 2024 2023 2022
Direct Economic Value Generated
Sales and Revenue 38,729,493,298 42,086,952,436 47,539,986,604
Gain on Sale/Disposal of Fixed Assets – Net 3,733,007 14,657,761 7,058,827
Foreign Exchange Gain (Loss) – Net 13,689,654 6,248,958 -45,972,224
Other Operating Income 38,790,304 48,961,005 19,582,323
Finance Income 352,599,086 196,567,492 49,074,023
Share in Profit of Associates 46,467,083 34,534,891 16,632,809
Other Comprehensive Income for the Year After Tax 52,899,335 30,143,953 96,944,039
Total Economic Value Generated 39,237,671,767 42,357,778,590 47,683,306,401
Economic Value Distributed
Operating Costs:
Cost of Sales and Revenue -35,220,457,367 -37,613,487,899 - 43,287,573,122
Operating Expenses -974,591,857 -974,870,563 - 1,129,093,882
Other Operating Expenses -12,191,957 -7,927,557 - 17,206,993
Payments to Providers of Capital:
Finance Costs -84,909,111 -68,489,236 - 57,212,531
Dividend Payments -1,973,716,960 -2,467,146,200 -828,961,123
Payments to Government
Final Tax on Finance Income -53,714,989 -35,675,352 -9,359,048
Final Tax -26,556,061 -19,813,545 -62,100,226
Net Income Tax -412,883,578 -589,188,690 - 544,757,403
Total Economic Value Distributed -38,759,021,880 -41,776,599,042 -45,936,264,328
Economic Value Retained 478,649,887 581,179,548 1,747,042,073
Rp 493.15 Billion Rp 1,973.72 Billion
AKR’s contribution to state revenue in 2024 consisted Dividend distribution to shareholders with a payout ratio of
of Income Tax, Final Tax, and Final Tax on Finance Income. 88.7% for the total 2023 dividend, and a dividend payment
frequency of twice in 2024 (final 2023 dividend and interim
2024 dividend).
25%
Compound Annual Growth Rate (CAGR) of net profit over
the past five years.
Sustainability Report 2024 67
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Our Business Portfolio
Coverage, Service Quality, Safety, and Customer Responsibility [SEOJK F.27]
AKR’s core competence lies in providing logistics services Furthermore, the Company continues to develop its non-
and procurement (supply chain) solutions for energy and subsidized retail petroleum and aviation fuel (avtur) business
chemicals in Indonesia. The Company’s key strength is its through strategic partnerships. AKR has a joint venture with
integrated distribution network, spread across the country BP Global for retail petroleum distribution and established Air
and supported by advanced technology, ensuring operational bp-AKR joint venture for the avtur business. These initiatives
reliability and customer satisfaction. support AKR’s strategy to expand its business portfolio and
meet diverse energy demands in the Indonesian market.
To support operational sustainability, AKR is backed by an [SEOJK F.26]
extensive logistics infrastructure and a reliable IT monitoring
system, enabling the Company to manage and monitor As part of its business sustainability efforts, the Company
distribution with high efficiency. Storage tanks and distribution continues to expand its network coverage to reach broader
terminals at numerous ports across Indonesia provide broad areas in Indonesia with significant market potential, including
operational reach and flexibility. remote regions accessible via river ports. This enhancement
of connectivity serves not only as a business strategy but
AKR also operates a comprehensive logistics fleet, including also as a contribution to regional economic growth around
vessels and trucks for petroleum and basic chemical the Company’s operational areas and is expected to improve
deliveries, serving thousands of companies and industries community welfare, create new economic opportunities, and
throughout Indonesia. In 2024, the Company expanded its ultimately foster shared prosperity. [SEOJK F.27] [GRI 203-1]
fleet of vessels and trucks to meet rising customer demand,
especially in Eastern Indonesia.
Non-subsidized petroleum is provided to various industrial
sectors, including commercial, smelters, power plants,
manufacturing, plantations, fisheries, bunkering, and others,
as well as to the retail sector through available outlets. For
subsidized petroleum in the retail segment, the Company is
also a key distribution partner for subsidized diesel and high-
quality gasoline for motor vehicles and fishermen in Java,
Sumatra, Kalimantan, and Sulawesi.
Supply Chain [GRI 2-6]
The Company builds strategic partnerships with a wide To minimize potential negative impacts, AKR requires all
range of suppliers, both large and small, including direct suppliers to meet technical, financial, administrative, and
and indirect suppliers who play vital roles in the value chain, legal criteria, including verifying that supply sources are not
encompassing major corporations, agents, cooperatives, obtained illegally. In addition, suppliers must comply with
and small entrepreneurs. All contribute to supplying finished environmental, health, and occupational safety standards
goods or raw materials for further processing by AKR and its and understand the Company’s sustainability policy.
subsidiaries. Moving forward, AKR plans to conduct regular evaluations of
registered suppliers in line with the sustainable procurement
In delivering maximum value to stakeholders within the policy to ensure alignment with the Company’s goal of
Company’s supply chain ecosystem, this includes suppliers building a Sustainable Supply Chain. [GRI 308-1]
and port authorities who benefit from sustainable income, as
well as small business products required for office operations AKR remains committed to supporting all suppliers, from
or emerging through the growth of the industrial ecosystem in large entities to MSMEs, who share the Company’s vision
the JIIPE Gresik SEZ. This policy is expected to stimulate local of distributing energy through a sustainable supply chain.
economic growth by creating business opportunities and This includes collaboration with palm oil farmers in the
employment in the Company’s operational areas. development of B35 biodiesel in Indonesia. This partnership
reflects AKR’s commitment to supporting the government’s
In order to ensure good governance in the procurement program to adopt more environmentally friendly biofuels,
process, AKR conducts selection and screening based in which 35% of the blend uses FAME sourced from palm oil
on its sustainable procurement policy, established at the products. [SEOJK F.5]
beginning of 2024, as a measure to uphold integrity and
prevent unethical practices. Nevertheless, the Company
acknowledges potential risks arising from both its and
third-party operations which require regular monitoring and
continuous awareness programs on environmental impacts
that may occur in business activities. [SEOJK F.28]
68 Sustainability Report 2024
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AKR: Obtaining Authorized AEO certification is vital to the
enhancement, efficiency and security of
Economic Operator (AEO) export and import supply chains.
Certification
Several AKR branches that have been
granted AEO status include AKR Head
Office (HO), AKR Medan (Anggada
In 2024, AKR received the Authorized and Gabion Tank Terminals), Lampung,
Economic Operator (AEO) certification, Jakarta, Semarang, Surabaya, Pontianak,
developed by the World Customs and Bitung.
Organization (WCO), following an
inspection by the Customs Technical The certification program was
Directorate, Directorate General of subsequently socialized to the team
Customs and Excise, Ministry of Finance at Head Office on 29 January 2024,
of the Republic of Indonesia. including a Q&A session for AKR
employees.
Customer
Satisfaction
[SEOJK F.30]
AKR’s operational and business activities serve a wide range Customer satisfaction is a critical factor in the sustainability of
of customers across various industrial sectors with the supply the business. Therefore, the Company prioritizes a customer-
of non-subsidized fuel to commercial entities, smelters, focused approach in every operational activity, aiming
power plants, manufacturing facilities, plantations, fisheries, to build cooperation and two-way communication with
bunkering operations, and other essential sectors. AKR customers to understand their demands and feedback on
distributes fuel to the public through fuel stations under the the services provided by the Company. This feedback is used
AKR and bp AKR brands. The Company is able to meet the for continuous improvement, enabling our customers better
fuel needs of motor vehicles and fishermen in remote areas to receive better service. In order to provide appropriate
through its partnership with the government in distributing solutions and achieve service excellence, AKR leverages
subsidized diesel fuel. technology and offers after-sales support.
Throughout 2024, the Company reported zero product recalls
related to petroleum and basic chemicals that could have
significantly impacted customer satisfaction. [SEOJK F.29]
[GRI 416-2]
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Our Business Portfolio
JTT: Listening to needs and ensuring operations are In 2024, the Customer Satisfaction Index
carried out in accordance with agreed reached a score of 83 out of 100, with 5
Customers, Enhancing procedures and timelines. out of 6 customer complaints resolved.
Services
Operational Review Meetings (ORM) are
held with customers, with frequency
based on the scale and complexity of
83
JTT maintains communication and operations, ranging from 2 to 12 times Customer
conducts regular meetings with per year. Communication is conducted Satisfaction
customers to identify What Is Important through various channels, including Index
To You (WITY), enabling accurate formal and informal in-person meetings,
understanding to anticipate customer telephone, WhatsApp, email, and
terminal visits, to ensure responsive and
high-quality service.
Customer Complaint Handling [GRI 416-1]
AKR recognizes that every customer input is valuable for In practice, the Company has developed a comprehensive
improving the quality of services and products. Accordingly, online system—M-Files—to manage and resolve customer
the Company provides an accessible and effective complaints. This system is designed with customer needs
mechanism for customers to submit complaints, feedback, in mind, ensuring ease of use, simplicity, and clarity. The
and suggestions. workflow of AKR’s customer complaint handling system is as
follows:
Customer
Relationship
Complaints System PIC per
Complaints Officer (CRO) M-Files Topics
CRO Input to
Notification
The System
Notification Notification
The Company ensures that every complaint submitted by customers—whether via email, telephone, or verbal (in-person)—is
recorded by the Customer Relationship Officer (CRO) into the M-Files system, based on the branch where the complaint is
received. The complaint is then followed up by the designated Person in Charge (PIC), who is responsible for taking appropriate
actions and updating the status of the complaint handling process. Once the issue is resolved, a notification is sent to the CRO to
confirm that the matter has been properly addressed.
70 Sustainability Report 2024
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Operational Excellence and
Technology Utilization
Superior Operational Performance
As a company engaged in the energy, chemical, and AKR’s efforts in pursuing operational excellence have
integrated industrial estate development sectors, AKR is delivered positive results, including the optimization of
committed to achieving sustainable operational excellence. business activities across multiple sectors, cost reduction,
To this end, the Company has implemented various strategic and overall efficiency improvements. Through the integration
initiatives to enhance operational efficiency, ensure safety, of automation and digitalization, the adoption of lean
and support long-term sustainability. management practices, and a strong focus on safety and
customer satisfaction, AKR has built a solid reputation as a
leader in operational excellence.
In the logistics supply chain, AKR’s operational excellence
initiatives in 2024 have included: [SEOJK F.26]
Petroleum Tank & Pump
Maintenance
Tank inspections are conducted in accordance with API 653 standards to ensure operational safety and reliability. In addition,
pump performance serves as a key factor in the efficiency of loading and unloading processes; therefore, regular monitoring is
carried out to prevent unplanned failures. This ensures optimal flow rates, enabling timely deliveries and proportionate blending
in accordance with established standards. In 2024, monitoring results indicated that pumps operated effectively, supporting
smooth distribution and operational efficiency.
Control Tower: Monitoring Routes and Safety of Land
Transport Fleet and Drivers
The Company has reduced land transport incidents through Driver health is maintained through regular Medical Check-
driver monitoring via a Control Tower system, which tracks Ups, while road safety is reinforced through Road Hazard
driving behavior, unauthorized routes, travel distance, and trip Mapping, incident investigations, and monitoring of corrective
duration. In addition, fleet utilization is optimized to enhance actions. Drivers also participate in Defensive Driving Training to
operational efficiency. enhance safe driving techniques.
To promote safety and productivity, the Company implements Fatigue management is enforced through a structured work
the Driver of The Month (DoTM) Program, which provides roster and a mandatory 30-minute rest every four hours
monthly and annual awards to top-performing drivers at the of driving. Furthermore, the Company operates a Fraud
Branch, Regional, and National levels. This program also aims Elimination Program by installing external cabin cameras to
to boost driver motivation and retention. ensure driver compliance and prevent misconduct.
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Our Business Portfolio
AKR Uses AI to Prevent Leakage and
Enhance Road Safety
The Company has adopted Artificial Intelligence (AI) This technology is integrated with GPS systems and vehicle
technology to enhance the monitoring of logistics operations, sensors, enabling real-time monitoring and rapid response to
highlighting driver fatigue, identifying potential accidents on-field risks.
through front-facing cameras, and detecting leakage caused
by theft or irregularities during transit.
Efficient and Effective Sea Route Planning and
Environmentally Friendly Vessel Operations
Operational excellence for AKR-AST in marine transportation consumption, inventory, manpower, and vessel maintenance
is essential to ensure reliability, efficiency, and effectiveness. to enhance efficiency and productivity, while minimizing
The Company implements standardized operating delivery disruptions.
procedures in route planning, vessel management, cargo
and stock handling, while utilizing technology and information Environmentally friendly operations are adopted by AKR-AST
systems for vessel tracking, safety management, and risk through emission reduction, energy efficiency improvements,
mitigation. and the use of Oil Water Separators, incinerators, and sewage
tanks. The Company ensures compliance with national
Safety remains a top priority, supported by crew training, regulations and International Maritime Organization (IMO)
routine vessel inspections, and compliance with safety standards, including the Ballast Water Management (BWM)
standards. AKR-AST also manages operational costs, fuel Standard, to maintain marine ecosystem balance.
Continuous Improvement
In light of increasingly complex and competitive In practice, AKR consistently evaluates and updates
developments and challenges, AKR regards Continuous management systems and business processes by referring
Improvement as a core strategy across the Company and all to industry best practices. The adoption of the latest
subsidiaries to enhance performance and ensure business technologies and innovations, along with the implementation
sustainability. This commitment is reflected in ongoing of intensive training programs to enhance employee skills and
enhancements across various aspects of business processes, knowledge, are also integral components of this strategy.
systems, and corporate culture to improve overall efficiency,
effectiveness, and quality. The PDCA (Plan-Do-Check-Act) approach is adopted as a
framework for all Continuous Improvement initiatives.
Plan Do Check Act
The process begins with the Here, the plan is The Check stage focuses Finally, in the Act stage,
planning stage (Plan), during implemented. on evaluating and analyzing continuous improvement
which AKR identifies areas performance against the actions are taken and
requiring improvement established indicators. further steps are developed
and develops action plans for the next iteration.
along with key performance
indicators.
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Plan
(Plan)
Do
AKR and subsidiaries use the Continuous Improvement (Perform)
strategy to enhance product and service quality, reduce costs,
and increase operational efficiency while also strengthening
market position and create added value for customers and the
broader community. Act
(Improve)
Check
(Monitor)
AKR has developed a regularly tested and updated Business Continuity Plan (BCP) to ensure the continuity of the Company’s
operations amid potential disruptions.
Adoption of IT & Latest Technology
Technology has been established as a fundamental pillar to strengthen operational excellence and support the commitment
to sustainability. Through strategic investments in digitalization, AKR has achieved significant improvements in operational
efficiency.
In its implementation, the development of IT systems at AKR is based on four value-driven principles:
Collaboration Automation
Enhancing cross-business Streamlining workflows
process productivity. and shortening completion
periods.
Collaboration
Simplification Assurance
Assurance
Process simplification to Assurance of availability,
eliminate non-value-added, traceability, security, and
Automation Simplification
unnecessary, or redundant alignment with overall
tasks. business and objectives.
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Our Business Portfolio
A strategic program focused on Collaboration, Automation, Simplification, and Assurance & Governance, since 2022, AKR has
developed an integrated information system to support improvements in operational efficiency. In 2024, the implementation of
IT policies included several strategic initiatives, including:
System Integration Network Infrastructure Enhancement Information System Security
• IT integrated various applications • To ensure reliable connectivity across • The Company strengthened digital
and systems to create a connected all operational sites, IT integrated security through system monitoring,
and efficient end-to-end business multiple network providers, including implementation of multi-factor
process. satellite technology. authentication, and data encryption.
• Systems such as CRM, ERP Displan, • This network enhancement supports • In addition to technical safeguards,
and SCADA are interconnected to seamless system performance in regular security education is
accelerate workflows, reduce human remote areas and transportation provided to raise employee
error, and minimize fraud risk. facilities with cost-efficient awareness of cyber risks.
• This initiative forms part of ongoing solutions.
improvement efforts to enhance
process efficiency and accuracy.
This development is accompanied by competency enhancement through training and certification to ensure the optimal impact
of IT development on the sustainability of business and operations.
AKR’s IT Roadmap: Short-Term Goals functions such as sales and inventory
Focus will be on building a strong management, updates to business
Driving Digital digital foundation through IT system applications, and adopting a mobile-
Transformation standardization and enhancements to first approach to enhance accessibility
applications and infrastructure. Key and flexibility.
initiatives include the implementation of
digital twin technology, data center and Long-Term Goals
In 2024, AKR designed a strategic network upgrades, and strengthening The focus will be on a full-scale digital
IT roadmap to optimize the use of cybersecurity with passwordless transformation through initiatives like
technology and digitalization across authentication, multi-factor ONE Ops (One Operation), AI Ops
all operational activities. The roadmap authentication (MFA), and data backup (AI-based operations), and agentic
aims to enhance efficiency, security, solutions. The integration of generative AI. Integration of computer vision and
and IT system integration, ensuring that AI and CoPilot for helpdesk support will Industrial IoT (IIoT) will help minimize
technology becomes a primary driver further improve IT operational efficiency. human error and optimize end-to-end
in supporting business growth and business processes. By consolidating
competitiveness. Medium-Term Goals business tools and leveraging AI to the
Strategy will shift toward developing fullest, the Company aims to create a
a more comprehensive digital work fully digital and efficient operational
environment, emphasizing automation, ecosystem.
efficiency, and AI utilization in
daily operations. Plans include the
deployment of AI agents across business
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Managing Environmental
Footprints
AKR strives to manage the environment responsibly, maintaining cleanliness from air, water, and noise pollution, as well as other
environmental risks that may arise from operational activities. In addition, participation is strengthened in addressing climate
change challenges by adopting environmentally friendly operational practices, implementing biodiversity conservation
programs, energy efficiency and the use of renewable energy, carbon emission reduction, water conservation, and waste
management.
12 BLUE
In 2024, AKR received 12 Blue PROPER ratings across
its operational sites
PROPER Bali, Ciwandan, Nilam Timur, Pontianak, Banjarmasin,
Bitung, Gabion Medan, Jakarta Tank Terminal,
RATINGS
Semarang, Nilam Utara, Stagen, Palaran, and
Lampung.
AKR: Best Environmental In 2024, as a testament to the This award serves as motivation to further
Company’s commitment to improve operational performance in the
Management Award from environmental sustainability, AKR field of Occupational Health, Safety,
KSOP Utama Tanjung Surabaya was awarded the Best and Environment (OHSE) in the coming
Environmental Management Award in years, with the expectation that AKR
Perak the “Other Business Entities” category can be nominated in other categories.
by the Directorate General of Sea The recognition was presented by the
Transportation, Ministry of Transportation Main Office of the Harbormaster and
of the Republic of Indonesia. This Port Authority (KSOP) Tanjung Perak at
achievement was made possible an event held at Hotel Bumi, Surabaya.
through the outstanding collaboration AKR aims to continue enhancing this
between the Surabaya Branch achievement in the future.
management team and the operations
team, particularly at the Nilam Timur Tank
Terminal site, with support from HOB,
DHOB, and SHE Surabaya.
Sustainability Report 2024 75
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Our Business Portfolio
Energy Management
Amid growing global concern over climate change, To calculate energy consumption, the Company applies
responsible energy management has become a key a methodology that collects data related to petroleum
commitment for AKR with efficient energy use through various purchases as well as electricity bills and metering used by
strategic measures aimed at conserving energy in production AKR and its subsidiaries. The energy unit conversion factors
processes. This approach not only supports environmental used in the calculation are based on standards set by the IPCC
sustainability but also contributes to enhancing AKR’s Guidelines for National Greenhouse Gas Inventories (2006), as
operational resilience and efficiency. well as guidelines from the World Resources Institute and the
World Business Council for Sustainable Development.
AKR’s total energy consumption in 2024 amounted to 729,290
Gigajoules (GJ), reflecting an increase from the previous year, As part of AKR’s commitment to energy efficiency, the
driven by the expansion of the Company’s truck and vessel Company consistently implements various programs and
fleet, as well as the increased volume of products distributed initiatives, including:
to both industrial and retail customers. Additionally, a rise in 1. Use of LED Lighting
the number of tenants at the JIIPE SEZ was recorded. Implementation of LED lighting in AKR offices, SEZ JIIPE
Gresik marketing office, bp-AKR stations, office buildings,
The energy consumption intensity was recorded at 0.21 GJ per and terminals.
million Rp of Gross Profit, with an increase of 0.08 GJ per million 2. Use of Solar Sensors
Rp of Gross Profit due to business expansion and a decline in Installation of solar sensors on lighting systems at the
the Company’s gross profit in 2024. The trend of renewable JTT site.
energy use at AKR also showed strong performance, with 3. Use of Inverters
a proportion reaching 21% of the Company’s total internal Application of inverters for high-capacity production
energy consumption in 2024. Continuous efforts are being motors at ARUKI and other locations.
made to further increase the share of renewable energy within 4. Use of Solar Panels
AKR’s and its subsidiaries’ operations. Deployment of solar panels at various sites to increase the
share of renewable energy in AKR’s operations, including
SEZ JIIPE-BKMS and others.
Total Energy Consumption and Intensity [SEOJK F.6] [SEOJK F.7] [GRI 302-1] [GRI 302-2] [GRI 302-3]
Energy Consumption 2024 2023 2022
Non-Renewable Energy Consumption (GJ)
Petroleum (BBM) 474,611 336,016 256,312*
Non-Renewable Energy
Gas 31,337 26,454 22,019
Sources
Electricity 66,897 48,276 53,408
Total Non-Renewable Energy 572,852 410,746 331,739
Renewable Energy Consumption (GJ)
Biofuel 154,637 156,429 100,101
Renewable Energy Sources
Solar Panels 1,801 1,881 1,621
Total Renewable Energy 156,438 156,312 101,722*
Total Energy Consumption Within the Organization 729,290 567,058* 433,461
Gross Profit (Rp Million) 3,509,035.93 4,473,464.50 4,252,413
Energy Intensity (GJ/Rp Million) 0.21 0.13** 0.10**
Note: Petroleum consists of Industrial Diesel, MDO, MFO, Pertalite, and operational diesel.
*Restatement of petroleum and biofuel data for 2023 due to a change in data collection methodology.
**Restatement of energy intensity values for 2023 and 2022 due to a change in calculation method.
In 2024, AKR’s energy consumption increased across several • The addition of new vessels in AST led to higher energy
subsidiaries. This rise was driven by the growing intensity and consumption, particularly due to increased maritime
scale of operational activities across various business lines, as logistics activities.
well as the Company’s business expansion, in particular: • Operational expansion at JTT and the growing number
of bp AKR retail branches also contributed to the overall
increase in energy demand.
• An increase in energy consumption was also observed in
the JIIPE SEZ Gresik, where more tenants began operations,
driving up energy needs to support their business activities.
76 Sustainability Report 2024
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Proportion of AKR Internal Energy Consumption in 2024
Based on Energy Source Type
Energy Consumption
Outside the
2024 2023 2022
Organization (GJ)
21% (External)
Renewable
Energy
Electricity 409,211 249,795* 233,605
Note: Electricity sold to JIIPE tenants
*Restatement of external electricity consumption data for 2023
79%
Non-Renewable
Energy
JTT: Promoting the Use of In 2024, JTT participated in the h
Renewable Energy Certificate (REC)
Clean Energy program by PLN with a total usage of
[GRI 302-4] [GRI 305-5] 757 MWh. This initiative is part of JTT’s TIGR Registry Certificate of Retirement
APX, Inc., in its capacity as operator and administrator of the TIGR Registry, hereby certifies that the following Renewable Energy Certificates
commitment to supporting the transition
(“RECs”) have been retired in the TIGR Registry on behalf of:
PT Jakarta Tank Terminal
to clean energy while ensuring that the
Total RECs Retired: 757
Retirement Reason Details: Meet Overall Sustainability Goals
Company’s electricity consumption
Retirement Date: 25 January , 2024
Sub-Account Name Project Name Project Type TIGRs Serial Numbers Quantity
Hydroelectric - Run-of- TIGR-1287-ID-SN-05-2023-19667-46880
is sourced from renewable energy.
PT Jakarta Tank Terminal PLTA Bakaru River 757
to 47636
Retiring TIGRs Account Holder: PT PLN (Persero)
Through participation in the REC
The Tradable Instrument for Global Renewables (TIGR) Registry is an online platform purpose built to meet RE100 best practices guidelines and CDP standards
for procuring and reporting purchases of renewable energy. The Registry is developed and managed by APX, leveraging more than 15 years of experience in
environmental markets. For more information: www.apx.com
program, JTT contributes to carbon
emission reduction and promotes the
adoption of more environmentally
friendly energy in the industrial sector.
ARUKI: Petroleum Usage
Efficiency
[GRI 302-4] [GRI 305-5]
ARUKI successfully optimized energy In 2024, the Powder Plant produced In addition, diesel usage in the Boiler
efficiency by utilizing steam heat 388 MT, achieving diesel savings of 90 experienced a sharp decline from 150
from the Formalin Plant off-gas to the kiloliters. Although production has not KL to 53 KL due to the optimization of
Powder Plant since December 2023, yet occurred routinely every month, this steam heat from the Formalin Plant. With
enabling a significant reduction in demonstrates strong potential for more the replacement of the evaporator and
diesel consumption, supporting more sustainable energy efficiency. the installation of Formalin Plant 2, steam
environmentally friendly and efficient efficiency improved, further reducing
operations. diesel consumption in operational
activities.
Sustainability Report 2024 77
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Emission Controls
AKR is committed to conducting sustainable business The Company’s GHG emissions are derived from the use of
operations, particularly in environmental management, fossil petroleum and electricity. Petroleum consumption
emphasizing the importance of controlling Greenhouse generates direct GHG emissions (Scope 1), while electricity
Gas (GHG) emissions through efficiency. The Company is usage results in indirect GHG emissions (Scope 2 and
continuing with efforts to establish emission baselines over Scope 3).
the coming years to serve as the foundation for formulating
the net-zero strategy. Other air emission sources include the use of petroleum in
operational vehicles, generators, and business transportation
such as trucking and shipping. The emission calculation
methods and emission factors used are based on the IPCC
Guidelines for National Greenhouse Gas Inventories (2006),
Biograce, JEC database, and Ecoinvent.
AKR supports the government’s efforts in achieving
Net-Zero Emission
by 2060
Total Emissions Generated [SEOJK F.11] [GRI 305-1] [GRI 305-2] [GRI 305-3] [GRI 305-3] [GRI 305-4]
Subsidiaries 2024 2023 2022 Difference Subsidiaries 2024 2023 2022 Difference
Scope 1 (Ton CO2e) Scope 2 (Ton CO2e)
AKR 238.43 615.95 728.00 -61% AKR 6,892.16 6,231.87 5,614.45 11%
ATI 8,313.71 7,751.06 4,857.81 7% JTT 797.21 651.27 1,152.40* 22%
AST 27,169.58 16,031.85 12,582.21 69% JIIPE-BMS 163.57 0 0 -
JTT 22.08 7.29 7.45 203% APR 4,120.13 865.88 2,170.23 376%
JIIPE-BKMS 1,954.85 1,633.42 1,757.36 -9% DPR 46.06 44.91 22.53 3%
JIIPE-BMS 217.84 257.76 169.21 -28% ARUKI 3,443.42 2,990.14 3,471.43 15%
APR 4.54 1.42 7.84 220% Total Scope 2 15,462.55 10,784.07 12,431.10 43%
DPR 5.34 2.28 1.89 134% Scope 3 (Ton CO2e)
ARUKI 206.64 586.36 440.97 -65% JIIIPE-BKMS 91,637.34 54,574.62 51,912.28 34%
Total Scope 1 38,133.01 26,887.40 20,552.74 40% Total Scope 3 91,637.34 54,574.62 51,912.28 34%
Total Emission 145,232.91 92,246.09* 84,896.09* 37%
Note: Emission factors are based on the 2021 ESDM standards, IPCC AR5, and GHG Emission Factor Values for the Power System in 2019.
*Restatement of Scope 1 and 2 emission figures for 2022 and 2023 due to changes in data collection methodology.
78 Sustainability Report 2024
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In 2024, total GHG emissions at AKR increased, driven by several key factors originating from the Company’s subsidiaries
compared to the previous period, namely:
• Scope 1 emissions at AST, which rose in line with the expansion of the operating vessel fleet.
• Scope 1 and Scope 3 emissions at JTT and APR, which increased significantly due to higher operational activities and an
increase in the number of bp-AKR branches in 2024 compared to 2023.
• Scope 3 emissions at BKMS, which rose as a result of the growing number of tenants at JIIPE commencing operations, thereby
driving up overall energy consumption.
• Scope 1 and Scope 2 emissions at AKR and APR were driven by increased business activities in Eastern Indonesia.
Emission Intensity [SEOJK F.11] [GRI 305-1] [GRI 305-2] [GRI 305-3] [GRI 305-3] [GRI 305-4]
Type of Emission 2024 2023 2022
Scope 1 Emissions (Ton CO2e) 38,133 26,887 20,566
Scope 2 Emissions (Ton CO2e) 15,463 10,784 12,596
Total Scope 1 & 2 Emissions (Ton CO2e) 53,596 37,671 32,997
Gross Profit (In Millions of Rupiah) 3,509,036 4,473,465 4,252,413
Emission Intensity (Ton CO2e / Rp Million Gross Profit) 0.015 0.008 0.008
Note: Emission factors are based on the 2021 ESDM standards, IPCC AR5, and GHG Emission Factor Values for the Power System in 2019.
Restatement of Scope 1 and 2 emission figures for 2023 due to changes in data collection methodology.
Type of Emission 2024 2023 2022
Scope 3 Emissions (Ton CO2e) 91,637 54,575 51,912
Note: Scope 3 emissions are derived from electricity usage by tenants of SEZ-JIIPE BKMS
Carbon Emission Proportion 2024
53,596
Ton CO e 2
26.3% Total Emissions within the Organization
Scope 1
(Scope 1 and 2 GHG)
63.1%
0.015
Scope 3
10.6%
Scope 2
Ton CO2e / Rp Million Gross Profit
GHG Emission Intensity within the Organization
In 2024, AKR’s emission intensity was recorded at 0.015 Ton CO₂e per Rp Million Gross Profit. The increase in emission intensity
this year was attributed to heightened business activities, expansion of the fleet, an increase in the number of tenants at KEK JIIPE,
and a decline in the Company’s gross profit. [SEOJK F.11]
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BKMS: Renewable Energy JIIPE-BKMS is committed to the gradual In addition, JIIPE-BKMS plans to install
development of a Solar Power Plant rooftop solar PV cells and develop a
Solutions for a Sustainable (PLTS) through 2032, with an initial floating solar farm to optimize solar
Industrial Estate capacity target of 33 MWp by 2025. The energy utilization. This initiative not
[SEOJK F.7] [SEOJK F.12] project will continue to expand, aiming to only helps to reduce carbon emissions
reach 150 MWp, supporting the transition but also enhances energy efficiency
to clean energy and reducing reliance on within the industrial area. By adopting
fossil fuel sources. This initiative is part renewable energy technology, JIIPE-
of JIIPE-BKMS sustainability strategy to BKMS contributes to supporting green
create a more environmentally friendly energy policies and fostering more
and energy-efficient industrial estate. sustainable industrial operations.
AKR’s Approach to Achieving Optimal Emission Intensity in 2024 [SEOJK F.12]
Scope 1 Scope 2 Scope 3
Direct Emission Indirect Emission Indirect Emission
• The delivery fleet became • Transition to energy-efficient LED Implementation of Dual Fuel technology
a primary focus in emission lighting. at the JIIPE Power Plant, combining the
control. Technology and Artificial • Installation of solar panels at several use of natural gas and MFO.
Intelligence (AI) were applied in AKR offices.
route and scheduling planning to • JTT’s participation in the Renewable
ensure fuel efficiency. Energy Certificate (REC)
• Commitment was also made to program by PLN.
the use of biodiesel across the • Internal electricity-saving initiatives
entire land transportation fleet, in are embedded in Company policy
accordance with government policy and applied to all employees and
effective since 1 September 2018. operational areas.
• Utilization of Biodiesel B35.
The Company recognizes that 59% of its total emissions originate from Scope 3 emissions, primarily associated with the electricity
generated and sold to tenants at the JIIPE SEZ. AKR continues to invest in new and renewable energy initiatives and infrastructure
within the area. These investments include the installation of rooftop solar panels, floating solar panels, and the development of an
LNG project at the JIIPE SEZ. These initiatives represent the Company’s commitment to supporting the Government of Indonesia
in achieving its Nationally Determined Contribution (NDC) targets and Net Zero Emission goals. [SEOJK F.12]
JTT: Nitrogen JTT implemented a nitrogen consumption reduction program at the Mogas Pit 2 Tank
to enhance operational efficiency and minimize environmental impact. This initiative
Consumption Control aims to optimize the use of nitrogen, which was previously used in large quantities to
maintain tank stability and safety. By applying more precise control and monitoring
methods, JTT has been able to reduce nitrogen consumption without compromising
safety standards. N₂ consumption decreased by 0.3% from October 2021 to FY
2024, with the ratio per throughput volume declining by 3.13%.
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Carbon Monoxide (CO) and Nitrogen Oxide (NOx) Emissions [GRI 305-7]
In its operations, AKR’s transportation activities—including To mitigate and control air pollution from CO and NOx,
logistics, transport, and distribution—generate Carbon AKR has implemented several measures, including a strict
Monoxide (CO) and Nitrogen Oxide (NOx) emissions from vehicle maintenance program to ensure optimal combustion
various sources. These emissions result from fuel combustion efficiency, mandatory periodic emission testing for all land
in AKR’s transportation fleet, such as tank trucks and other transportation fleets, and ensuring that all vehicles meet
vehicles powered by internal combustion engines. efficiency standards and remain below the established
emission limits. These routine inspections enable AKR to
proactively identify and address potential emission issues,
directly supporting efforts to reduce air pollution.
Water Withdrawal and Conservation
AKR ensures that water and effluent management is one of of tenants at the JIIPE SEZ. As of the end of 2024, no water
the core pillars of the Company’s sustainability strategy. A sources were significantly affected by the Company’s water
firm commitment is made to the responsible use of water withdrawal or discharge activities.
resources and the effective management of effluent across
Company operations. As part of its water management efforts, AKR continuously
explores innovations in water conservation technologies to
Water usage is carefully monitored, with data collected enhance efficiency and reduce fresh water usage. Initiatives
from municipal water meters (PDAM), groundwater pump such as rainwater harvesting, water reuse, and the application
flow meters, and the volume of water transported via truck of advanced technologies in wastewater treatment reflect
deliveries. The data is categorized by operational and office the Company’s commitment to sustainable water resource
use. In 2024, AKR’s total water withdrawal was recorded at management. This commitment is also embodied in the zero
639 megaliters. The increase in water usage was attributed to water runoff design implemented at the JIIPE SEZ.
business expansion, fleet additions, and a rise in the number
Total Water Withdrawal [SEOJK F.8] [GRI 303-3]
Water Withdrawal Sources (m³) 2024 2023 2022
Groundwater 389 2,126 1,329
Surface Water - 22,978 316,869
Produced Water 2,178 - 70,382
Third-Party Water 636,976 466,710 247,892
Total Water Withdrawal (m³) 639,542 491,814* 636,472
Note: 1 Megaliter = 1,000 m³
*Restatement of third-party water withdrawal data for 2022 and 2023 due to improvements in the data collection process for greater accuracy.
7,371 m3
Recycled Water
Reused by JTT and ARUKI throughout 2024
for their operations.
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JTT: Rainwater Treatment JTT utilizes rainwater by processing it into clean water through a Rain Water Harvesting
Facility located in the workshop area. This facility enables the collection, filtration,
for Operational Needs and storage of rainwater for reuse, thereby reducing reliance on conventional water
sources. This initiative not only supports efficient water use but also contributes
to more sustainable resource management and reduced environmental impact in
operational areas.
JIIPE-BKMS: Optimizing As part of its water management
strategy, JIIPE-BKMS constructed a
Rainwater Management 42-hectare rainwater retention pond
to efficiently capture and manage
rainwater. This facility is designed to
prevent flooding by reducing excess
runoff that could disrupt industrial estate
operations. Additionally, the retention
pond helps maintain water availability,
enabling the reuse of rainwater for
various industrial needs.
Wastewater Management [SEOJK F.13] In the APR (bp-AKR Retail) area, wastewater is treated using
a bio septic tank before being discharged into water bodies.
In wastewater (effluent) management, AKR complies with Based on laboratory testing conducted every semester, all
government regulations and relevant industry standards, wastewater quality parameters have met the standards set
with each facility equipped with a wastewater treatment under Minister of Environment and Forestry Regulation No.
system to minimize the impact on aquatic ecosystems in each 68/2016 on wastewater quality standards. The volume of
operational area. Routine inspections of water pipelines are water is measured using a flowmeter installed on the bio tank
conducted across operational zones, and immediate repairs outlet stream.
are made in the event of leaks or damage.
At ARUKI, wastewater is channeled to the Company’s
AKR also carries out regular water quality monitoring programs wastewater treatment plant (WWTP) and then forwarded to
to ensure that effluent discharge does not exceed regulatory PT SIER’s WWTP. Although the treated wastewater is not
limits and contributes to the recovery of hydrological reused, its quality complies with SIER’s wastewater standards.
environments. This program includes monitoring chemical, The wastewater volume is calculated based on pollutant load
biological, and physical components of water and effluent to and monthly water usage.
ensure compliance with safe standards.
In the JTT area, wastewater is discharged to an industrial WWTP
In practice, AKR’s wastewater monitoring involves the (TPI). This wastewater is also not reused. The wastewater
collection, treatment, and assurance of wastewater quality quality is ensured to meet the standards stated in the TPI
standards before discharge into water bodies. Regular discharge permit issued by the Ministry of Environment and
monitoring is conducted to ensure that the wastewater Forestry. After being processed by the TPI and meeting the
complies with environmental quality standards set by the required quality standards, the effluent is discharged into the
government and aligned with the industrial sector in which the environment.
Company and its subsidiaries operate. [GRI 303-1] [303-2]
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At JIIPE-BKMS, wastewater is treated in the Company’s WWTP If wastewater is not processed for reuse, treated wastewater
before being forwarded to SIER’s WWTP. The effluent quality that meets environmental quality standards is channeled
complies with East Java Governor Regulation No. 27 of 2013. to WWTPs or public water bodies. AKR ensures that all
Although the wastewater is currently not reused, there are wastewater discharged into public water bodies from
plans to recycle it using Brackish Reverse Osmosis (BWRO) its operational units complies with environmental quality
technology. standards and is not reused by other organizations.
ARUKI: Enhancing Sludge ARUKI continues to improve efficiency in With more effective drying, sludge
sludge drying by replacing the previous dredging at the WWTP can be performed
Drying Process sun-drying method with a drying bed more frequently, improving circulation
system. This new method enables more and oxygen levels in the control tank. This
optimal water separation, resulting in improvement is expected to enhance
faster drying that is no longer dependent waste treatment quality, support
on weather conditions. more efficient WWTP operations,
and contribute to environmental
sustainability.
JIIPE-BKMS: Implementing JIIPE-BKMS has adopted the zero liquid In addition to reducing waste, the
waste concept by ensuring that all liquid program also contributes to efficient
the Zero Liquid Waste waste in the industrial estate is recycled water use within the industrial estate.
Concept into clean water. This process is carried Recycled water can be used for
out through an advanced wastewater various purposes, such as production
treatment system that guarantees the processes, cooling systems, and green
recycled water meets quality standards space irrigation, thereby reducing
for safe reuse. This approach reduces reliance on conventional water sources.
the discharge of liquid waste into the By implementing the zero liquid waste
environment, minimizes pollution, and concept, JIIPE-BKMS not only creates a
increases efficiency in water resource cleaner and more sustainable industrial
management. environment but also supports water
management and environmental
conservation sustainability goals.
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Spill Response [SEOJK F.15] Waste generated from AKR activities includes domestic
waste, rainwater runoff that passes through oil catchers at
AKR ensures that all operations and subsidiaries are equipped filling station bund walls and workshops, and operational
with standard operating procedures to prevent, mitigate, and waste categorized as either B3 or non-B3. AKR’s awareness of
respond to spills if they occur. the potential environmental impact of operational waste has
driven the Company to implement responsible and effective
Effluent spill response at the JTT site is carried out waste management practices. [GRI 306-1]
in accordance with INA-VTJ-SHEP-019 Emergency
Preparedness and Response Plan. Measures include routine In addressing domestic waste, particularly that arising from
inspections, equipment checks, and spill management water use, AKR treats it in biotanks before discharging it into
systems. water bodies. For this waste management, the Company
collaborates with third parties who regularly collect organic
At AST, spill prevention is handled through the implementation waste for processing in accordance with agreed contractual
of SOPEP (Shipboard Oil Pollution Emergency Plan). Prior to terms. [GRI 306-2]
any effluent reaching the sea, the Company monitors bunker
operations and cargo loading activities to protect marine Among the waste types produced by AKR, several are
conservation areas by ensuring waste from vessels is not classified as hazardous, including used B3 packaging, used
directly discharged into the sea. drums, used fluorescent lamps, used batteries/accumulators,
used lubricating oil, cleaning rags, oily water, sludge oil, and
At ARUKI, spill response is conducted promptly using used absorbents. AKR continues to cooperate with third-party
absorbent media such as sand or sawdust. ARUKI also waste handlers to manage these hazardous waste categories,
implements strict preventive measures including the with some being directed to Final Disposal Facilities (TPA).
application of comprehensive SOPs, infrastructure
maintenance, and regular inspection of pipeline installations, The methodology used for data collection involves measuring
among others. [SEOJK F.14] [SEOJK F.15] waste stored at Temporary Storage Sites (TPS) for B3 waste
and manifests issued by third-party handlers.
As a result of these efforts, it can be reported that no
significant spills occurred throughout 2024. [SEOJK F.15] Throughout 2024, AKR and its subsidiaries generated 1,067.7
tons of hazardous waste (B3) and 2,994.48 tons of non-
Solid Waste Management hazardous waste (non-B3). The increase in waste volume
is attributed to business expansion, fleet growth, and an
For the management of both hazardous (B3) and non- increase in the number of tenants at the JIIPE SEZ.
hazardous (non-B3) solid waste, the Company applies the 3R
principles (reduce, reuse, recycle) and complies with relevant
regulations, including Government Regulation No. 101 of 2014
on the Management of Hazardous Waste (B3). The objective of
this policy is to prevent environmental pollution and safeguard
public health from the negative impacts of waste.
84 Sustainability Report 2024
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Total Solid Waste Generated by Disposal Method [SEOJK F.13] [GRI 306-3] [GRI 306-4] [GRI 306-5]
HAZARDOUS WASTE (B3) (Tons) 2024 2023 2022
Final Disposal Site 0.0 83.2 34.1
On-site Storage 137.5 0.0 2.0
Third-Party Hazardous Waste Disposal and Management 926.2 649.9 1,282.1
Total (Ton) 1,063.7 733.1* 1,318.2
Note: Restatement of hazardous waste disposal figures to third parties for 2023 due to improvements in the data collection process.
Disposal Method Non-Hazardous Waste Weight 2024 2023 2022
Reuse 0.0 1.0 0.9
Recycling 2.5 0.9 0.0
Composting 0.1 3.0 3.0
Final Disposal Site 3,072.9 1,536.3 3,194.7
On-site Storage 0.0 0.5 0.0
Others (please specify): Collected by PT SIER 0.0 275.3 213.9
Total 3,075.5 1,816.9 3,412.5
JTT: Partnering with JTT runs an E-Waste program in
collaboration with the Jakarta
Jakarta Environmental Environmental Agency (DLH DKI Jakarta)
Agency for Employee to collect employees’ electronic waste.
This initiative aims to ensure responsible
E-Waste Management e-waste management, reduce
environmental impact, and promote
more sustainable recycling practices.
Biodiversity As a tangible manifestation of this commitment, AKR has
[SEOJK F.9] [SEOJK F.10] [GRI 304-1] implemented tree planting programs at various operational
sites, including JIIPE, JTT, ARUKI, and bp-AKR stations. In
AKR is committed to comprehensive environmental addition to supporting carbon absorption, these programs
management, including efforts to preserve biodiversity. The aim to increase oxygen production, prevent erosion, maintain
Company consistently strives to protect ecosystems and soil fertility, and reduce air pollutants.
biodiversity across all operational areas.
In 2024, no Company operational sites were located near
protected areas or regions with high biodiversity outside
designated forest conservation areas.
Sustainability Report 2024 85
Page 88
Our Business Portfolio
Exploring the Potential of By utilizing natural ecosystems such To this end, coastal greening programs
as mangroves, the Company not only are actively implemented across various
Nature-Based Solutions contributes to environmental protection operational areas and subsidiaries
for Environmental and but also establishes a strong foundation through mangrove planting and the
for sustainable business growth. This cultivation of high carbon-absorbing
Business Sustainability approach serves as a key pillar in AKR’s vegetation species. These efforts
decarbonization strategy. In addition to support the Company’s initiative
their vital ecological function, mangrove to explore the potential of nature-
In addressing the challenges of climate ecosystems offer opportunities for based solutions in driving future
change, nature-based solutions have integration into blue carbon schemes, business growth.
emerged as one of the most relevant whereby carbon absorbed and stored
and impactful strategies, so maintaining by coastal ecosystems supports
a balance between business growth and the Company’s long-term emission
environmental preservation is regarded reduction targets.
not as an option, but as a necessity.
JIIPE-BKMS AKR STAGEN
Green Open Spaces and Coastal Coastal Resilience Collaboration with
Ecosystem Enhancement Stakeholders
A concrete initiative was undertaken by JIIPE-BKMS, In South Kalimantan, 1,000 mangrove trees were planted
the industrial estate manager of JIIPE, which upholds a through a collaborative effort involving Pelindo, the
strong commitment to balancing industrial growth and Indonesian Navy (LANAL), the Environmental Agency, the
environmental preservation. JIIPE-BKMS has allocated Police, and local educational institutions. This initiative
30% of the total land area for open and green spaces was carried out as part of the 2024 World Environment
to support ecosystems and mitigate environmental Day commemoration.
impact. In addition, each tenant is required to allocate
40% of their plot for open space, ensuring that the green The program aimed to strengthen coastal resilience
zone principle is applied comprehensively. against erosion while preserving marine ecosystems
surrounding the Company’s operational areas. This aligns
As part of this initiative, JIIPE-BKMS planted trembesi with the 2024 World Environment Day theme: “Land
trees along the estate’s roads due to their high carbon Restoration, Desertification, and Drought Resilience.”
absorption capacity and contribution to improved air
quality. Along the coastline and riverbanks, mangrove Additionally, to foster awareness among younger
planting was carried out, serving not only as a natural generations about climate resilience and coastal
barrier against erosion but also supporting biodiversity ecosystem preservation, an environmental innovation
by providing habitats for marine species and birds. competition was held for senior high schools in North
Pulau Laut District, Kotabaru Regency, South Kalimantan.
On 2 July 2024, JIIPE-BKMS and local stakeholders
planted 1,500 mangrove trees and 500 indigovera
seedlings in the coastal area of JIIPE. In commemoration
of World Environment Day 2024, JIIPE-BKMS also
took part in a 200,000 mangrove planting program
initiated by the East Java High Prosecutor’s Office by
contributing 2,500 seedlings, demonstrating a concrete
commitment to coastal environmental conservation.
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Environmental Compliance [SEOJK F.16] [GRI 2-27] Environmental Management Fund [SEOJK F.4]
AKR’s environmental management fund encompasses
In all aspects of its operations, AKR remains committed to
permit issuance, environmental monitoring, environmental
complying with all applicable environmental regulations and
campaigns, waste management, and employee training
legal requirements, consistently prioritizing best practices.
on environmental matters. All activities are designed to
Through this commitment, AKR aims to deliver a positive
support AKR’s operational functions. In 2024, AKR allocated
impact to all stakeholders.
and disbursed a total of Rp8.2 billion for environmental
management initiatives.
The Company actively monitors and adapts to any changes
or updates in environmental regulations that may affect its
business operations. Throughout 2024, AKR successfully Environmental Management Fund
2024 (Rp)
conducted its operations without incurring any sanctions Categories
related to violations or failures in meeting environmental
standards. Licensing 2,308,000,000
Monitoring 2,906,999,705
Environmental Campaigns 59,072,000
Waste Management 1,377,138,389
Training 157,293,000
Others 1,368,617,018
Total 8,177,120,112
Sustainability Report 2024 87
Page 90
Page 91
04 Our People
Page 92
Our People
Human Resources (HR) ensure the quality of the Company’s
personnel and that they serve as a reliable driving force in
supporting innovation, efficiency, and sustainable growth to
deliver positive impacts for all stakeholders.
For AKR to endure and grow amidst dynamic global business AKR provides the opportunity for every employee to grow,
competition, pursuing the vision of sustainability and innovate, and contribute, managing its human resources
consistent business growth places Human Resources at the effectively, through aspects such as employee welfare,
core of every strategic step and innovation. competency development, and the creation of an inclusive
and sustainable work environment. HR management has
AKR recognizes that the quality, competence, and designed, applied, and enhanced quality improvement
commitment of its employees form the foundation for programs tailored to evolving needs. [GRI 3-3]
achieving a superior and sustainable performance. Therefore,
HR management and development are strategic steps that
not only support business growth but also generate long-term
positive effects and value for all stakeholders.
Employment 2,452
Practices Total AKR employees
in 2024
AKR recognizes that employee welfare and development 736 outsourced personnel are managed by a third party.
are primary factors in driving long-term performance and Further details of AKR’s employee composition by gender,
loyalty, using transparent policies, fair recruitment systems, education, age, and job position can be found in the Annual
and continuous competency development programs, Report on page 146. [GRI 2-7] [GRI 2-8]
and ensuring that all employees receive equal rights and
opportunities without discrimination, in accordance with The proportion of outsourced workers at AKR in 2024 stood
applicable labor regulations. at 23% of the total workforce. This ratio remains within a
reasonable and acceptable range, and continues to reflect a
To maintain harmonious industrial relations, AKR upholds positive practice, considering that the majority of outsourced
transparency, two-way communication, and consistent personnel are assigned to supporting functions and field
respect for employee rights, as these are reflected in the operations that are neither strategic nor highly technical,
creation of a fair and inclusive work culture that embraces especially for the operation of bp AKR gas stations. These
values and practices related to diversity, gender equality, roles are managed by professional third-party service
human rights, labor rights, and occupational health and safety. providers, while all core and strategic functions remain
under the responsibility of AKR’s permanent employees.
As of December 31, 2024, the Company and subsidiaries This approach allows the Company to maintain operational
employed 2,452 personnel, with 2,100 permanent employees efficiency without compromising quality, integrity, or control
and 352 temporary (non-permanent). To date, the Company over its key business processes, while also creating job
has not implemented a part-time employment scheme, but opportunities.
90 Sustainability Report 2024
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Total AKR Employees by Employment Status and Gender [SEOJK C.3] [GRI 2-7]
2024 2023 2022
Description
Male Female Male Female Male Female
Permanent 1,809 291 1,902 274 1,651 282
Temporary (non-permanent) 344 8 492 145 618 94
Total 2,153 299 2,394 419 2,269 376
Total Number of Employees by Type of Employment Contract (Permanent and Temporary), by Region [GRI 2-7]
Operational Regions of 2024 2023 2022
AKR and Subsidiaries Permanent Temporary Permanent Temporary Permanent Temporary
Java 1,381 152 1,355 625 1,342 547
Sumatra 157 4 161 3 158 3
Kalimantan 365 9 385 4 354 6
Bali 24 2 27 1 28 1
Sulawesi 169 3 77 2 49 5
Boat Crews 4 182 171 2 2 150
Total 2,100 352 2,176 637 1,933 712
Total Employees by Employment Level and Age in 2024
Entry-level Mid-level Senior-level Executive-level Total Employees
Age Range 2024
Male Female Male Female Male Female Male Female Male Female
18-25 91 18 5 5 - - - - 96 23
25-35 559 71 181 40 3 1 - - 743 112
35-45 558 27 226 59 23 9 5 1 812 96
45-55 259 18 108 28 38 10 11 4 416 60
>55 31 1 31 4 11 1 13 2 86 8
Details:
• Executive-level: BoD (Board of Directors), Dir (Director)
• Senior-level: GM (General Manager), SM (Senior Manager)
• Mid-level: MA (Manager Assistant), AM (Assistant Manager), SPV (Supervisor)
• Entry-level: Staff, Operative
AKR provides equal opportunities for all employees to The career development process is carried out transparently
develop their careers in accordance with their potential and and objectively through the Performance Evaluation system,
performance. This includes both promotion (advancement which focuses on achieving individual Key Performance
in job level) and rotation (for example, taking on greater Indicator (KPI) targets. With this system, AKR ensures that
responsibilities by moving from a smaller to a larger branch). every employee has equal opportunities to grow and
In addition, a fit and proper test is conducted with senior achieve higher positions based on their competencies and
management acting as assessors where selected candidates contributions.
may present their understanding and work plans for the vacant
positions.
Sustainability Report 2024 91
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Our People
Implementing Corporate Values
Implementing corporate values is fundamental for all This program aims to implement the Company’s values,
employees in carrying out their duties and responsibilities, including:
shaping work culture and driving success within the workplace. • Be Entrepreneurial: evaluating market potential and
In 2024 and as part of the implementation of the Corporate improving work processes for efficiency and safety.
Values Empower Your Team, employee development was • Collaboration: enhancing coordination between head
a major focus across all levels. AKR’s Board of Directors office and branches.
conducts intensive working visits to branches to provide • Be Agile: anticipating regulatory changes and the latest
guidance and direction to local Human Resources, particularly business strategies.
in operational roles such as Sales, Distribution, Transportation,
Tank Terminal Operations, and Safety.
Anti-Forced Labor Policy [SEOJK F.19] [GRI 409-1]
AKR is committed to upholding the principles of Human Rights The Company consistently fosters employment relationships
(HR) across all of its operations, including a firm stance against based on mutual consent and free will. Every employee works
all forms of forced labor. In line with Law No. 13 of 2003 on voluntarily under a mutually agreed employment contract,
Manpower and the ILO Convention of 1957 on the Abolition of which clearly outlines the rights and responsibilities of each
Forced Labor, the Company upholds respect for human rights parties from the outset.
in the workplace and in the implementation of labor practices.
AKR ensures that all employees work voluntarily, without
coercion, threats, or any form of force.
Respect for Human Rights [SEOJK F.18] [GRI 406-1]
Since its establishment, AKR has placed great importance on AKR strictly and consistently applies the principle of non-
respecting and upholding Human Rights (HR) in all business discrimination in human resource management. This principle
activities. All operations are conducted in compliance with is reflected through the following commitments:
legal requirements and human rights principles. 1. Providing all employees the freedom to express opinions
and suggestions, both individually and in groups.
AKR’s policies and practices are based on the following 2. Offering mechanisms for reporting complaints related to
frameworks: violations or incidents in the workplace.
1. The Universal Declaration of Human Rights by the 3. Conducting business with respect for human rights and the
United Nations dignity of all individuals in accordance with applicable legal
2. Fundamental Principles and Rights at Work under the 8 Core requirements.
Conventions of the International Labour Organization (ILO) 4. Ensuring fair treatment of all employees and equal
3. Law No. 39 of 1999 on Human Rights opportunity for all, by applying non-discriminatory
4. The United Nations Guiding Principles on Business and practices (based on gender, age, ethnicity, race, religion,
Human Rights (UNGP) and the United Nations Global social group, marital status, disability, position/class).
Compact (UNGC) 5. Prohibiting child labor, forced labor, human trafficking, and
ensuring safe and healthy working conditions.
Furthermore, the policy is extended to all AKR suppliers and 6. Prohibiting wage discrimination based on gender.
subsidiaries, requiring them to firmly implement the human 7. Providing all high-performing employees with the
rights principles consistently. opportunity to be rotated into different work areas or
promoted to higher positions.
92 Sustainability Report 2024
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8. Fostering a workplace free from harassment, intimidation, All levels of management, local unit leaders, and employees
inhumane treatment, or other prohibited conduct under share responsibility and accountability for addressing human
applicable laws. rights issues. At the same time, the Company collaborates with
9. Respecting and upholding the human rights of local all stakeholders to implement this policy across its operations
communities potentially affected by the Company’s and strives to advance meaningful standards to drive positive
business activities, including recognizing community change in human rights practices at the operational level.
identity, cultural diversity, social practices, and differing
aspirations and customs.
Ensuring Freedom of Association [GRI 2-30]
AKR is committed to creating an inclusive, transparent, and to ensure employee rights are protected and well-being is
fair work environment. To support employee well-being, the maintained. If a labor union has not been established, the
company implements Company Regulations (PP) that define Company provides various communication mechanisms
employee rights and obligations per Indonesian law. These allowing employees to express their opinions, aspirations, and
regulations serve as guidelines for labor protection, industrial feedback directly to management, following applicable laws
relations, and a disciplined and harmonious work environment. and regulations.
For example, one of AKR’s subsidiaries, ARUKI, has a labor In 2024, no reports or incidents related to freedom of
union that facilitates communication between employees association and expression within the Company were
and management to build a healthy and productive industrial recorded.
relationship. This union actively promotes open dialogue
Sustainability Report 2024 93
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Our People
Occupational Health
and Safety
[SEOJK F.21]
Occupational Health and Safety (OHS) is crucial in supporting 6. Promoting innovation and research in the development
long-term sustainability. Based on this principle, AKR aims of more environmentally friendly products, services, and
to ensure safety and security in the workplace, including the processes.
prevention of workplace accidents, occupational illnesses, 7. Communicating and consulting openly and transparently
and environmental pollution. about the Company’s environmental policies with
stakeholders, including regulators, employees, customers,
AKR fully complies with all applicable national and international business partners, and other relevant parties.
OHS regulations and standards, with policies and procedures
implemented in accordance with operational standards. This policy applies to all AKR employees and subsidiaries and
The Company also ensures that all operational activities are is the responsibility of all stakeholders. Its implementation
conducted in line with established safety guidelines. is coordinated, monitored, and evaluated by the ESG
Committee, and reported to the Board of Directors, the
AKR supports the enhancement of Safety, Health, and Board of Commissioners, and all stakeholders through AKR’s
Environment (SHE) standards across all operational activities Sustainability Report.
to ensure that it remains a top priority.
AKR implements the highest standards in Occupational Health
Ongoing SHE improvements are pursued through the and Safety (OHS), upheld with the ultimate goal of achieving
following efforts: zero fatalities. The Company aims to cultivate an OHS culture
1. Complying with all relevant laws and regulations across all operational areas, which in turn contributes to
concerning Occupational Health and Safety, Operational enhanced productivity, performance, and overall success.
Safety, and Environmental Management, and proactively
taking measures to exceed minimum requirements. AKR aims to create an excellent work environment to support
2. Identifying, evaluating, and managing environmental risks employees and the Company’s partners in performing their
associated with the Company’s operations, and preparing duties with optimal safety and comfort. All AKR facilities—
comprehensive emergency response plans to control and including tank terminals, ports, jetties, trucks, tankers, barges,
prevent incidents involving hazardous materials. and manufacturing facilities—comply with government safety
3. Measuring performance, conducting regular reviews, and standards and relevant environmental regulations. [GRI 3-3]
continuously improving Occupational Health and Safety,
Operational Safety, and Environmental Management. AKR’s OHS programs and strategies are conducted in
4. Prioritizing responsible and sustainable waste management accordance with prevailing laws and regulations and are
in accordance with applicable regulations. integrated into nationally and internationally recognized OHS
5. Continuing efforts to reduce greenhouse gas emissions management systems w the following regulations: [GRI 403-1]
and improve energy efficiency across all operational 1. Law No. 1 of 1970 on Occupational Safety
aspects. 2. Law No. 23 of 1992 on Health
3. Law No. 13 of 2003 on Manpower
94 Sustainability Report 2024
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AKR: “Safety is Our Way AKR has established a dedicated 4. Developing and maintaining
department to oversee OHS management information systems
of Life” matters—the SHE (Safety, Health, and to support both documentation
Environment) Department—at each systems and OHS needs.
subsidiary and operational area. This 5. Monitoring waste management
Occupational Health and Safety (OHS) department is responsible for the across the Company’s operational
is embedded in AKR’s culture and is a following: environment.
shared responsibility for all parties. 1. Facilitating the implementation of the 6. Advising Management on response
Company’s safety procedures and measures during crisis or emergency
standards to support elements of the situations.
OHS management system. 7. Maintaining good relations with
2. Monitoring and measuring relevant government bodies and
organizational compliance with OHS other regulatory authorities regarding
regulations. OHS information.
3. Providing recommendations and 8. Ensuring that fire safety, security,
ensuring that all OHS-related emergency, and environmental
regulations and requirements are control equipment are available and
effectively implemented. functioning properly.
Occupational Health and Safety Management System [GRI 403-1]
AKR implements an integrated Occupational Health and All AKR activities, both within and outside the Company’s work
Safety Management System (OHSMS) to ensure a safe, areas—including transportation and travel—are covered by the
healthy, and accident-free working environment. This system OHS management system. The implementation of this system
is designed based on workplace risk identification and is applies to all employees, including contractors performing
reviewed and audited regularly to ensure compliance with work or present at AKR operational sites. Nonetheless, the
both national and global standards and best practices. The Company remains responsible for contractor activities even
Company’s OHS management system consists of a hierarchy outside its operational areas.
of policies, plans, Standard Operating Procedures (SOPs), and
various programs, all of which are designed and implemented All AKR employees, including contract workers and
using the Hazard Identification, Risk Assessment, and Risk contractors involved in the Company’s management system,
Control (HIRARC) method. undergo internal OHS audits at headquarters and across all
operational areas. OHS audits are conducted both internally
The Company’s OHS management system is implemented in and externally on contract workers and contractors who fall
accordance with applicable laws and regulations, namely: under the scope of the Company’s OHS management system.
• Law No. 13 of 2003 on Manpower
• Government Regulation No. 50 of 2012 on Occupational To measure and realize the success of AKR’s OHS
Health and Safety Management Systems (SMK3) performance, the Company has established the “Six Zeroes”
• Standards and criteria from various environmental health target policy in OHS implementation:
and safety certification bodies, including ISO 14001 and
ISO 45001
Zero Fatality Zero Lost Time Injury Zero Cross Over
Preventing accidents that result in loss Preventing workplace accidents that Preventing incidents of mixed or
of life. result in lost time. swapped customer orders.
Zero Product Quality Problems Zero Spillage Zero Potential Fatality Accident
Preventing issues that lead to a decline in Preventing product spillage during Preventing potential workplace
product quality. loading and unloading. accidents in the field.
Sustainability Report 2024 95
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Our People
Workplace Safety Transformation
Through Technology and Innovation
In an ever-evolving industrial landscape, safety and operational efficiency are two fundamental pillars that cannot be overlooked.
AKR continues to innovate in creating a safer and more productive work environment such as through the adoption of advanced
technology in its OHS system, including the use of Control Towers and artificial intelligence (AI)-based cameras.
Control Tower: The Heart AI and Smart Cameras:
Fleet Route and Safety
of Occupational Safety Innovation Toward Zero
Monitoring
Management Accidents
As an integrated command centre, In 2024, AKR strengthened its AKR implements various programs
AKR operates a Control Tower which occupational safety system by to ensure the safety of its land
monitors operations to enable early implementing artificial intelligence transportation fleet and drivers.
identification of potential risks, (AI)-based camera technology on Monitoring covers aspects such
and supports swift and accurate all heavy transportation vehicles. as driver behavior, route accuracy,
decision-making. These cameras are designed travel distance, as well as departure
to automatically detect and and return times. This program
The Control plays a critical role analyze driver behavior, assisting contributes to the reduction of
in more comprehensive data the Company in identifying land transportation incidents and
management, including incident potential road risks and optimizing enhances overall safety.
recording and evaluation of OHS workplace safety.
performance across all work
units. Through this system, AKR The implementation of AI
ensures that all safety procedures technology enables AKR to:
are implemented according • Monitor driver compliance with
to standards, enhances risk designated routes.
management efficiency, and • Prevent safety violations,
strengthens a safety-conscious such as driver fatigue or use of
work culture. unauthorized routes.
• Enhance fleet utilization for
In cases of declining performance— improved operational efficiency.
particularly among fleet drivers—
AKR adopts a human-centered
approach through Heart & Mind
program. This initiative involves
communicating with employees’
families to provide support,
which positively contributes to
both productivity and employee
well-being.
96 Sustainability Report 2024
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Dedication to Appreciating and Improving the Well-being of AKR Drivers
Driver Health and Safety Appreciation for Outstanding
Program Drivers
To ensure that drivers maintain optimal physical and AKR initiated the Driver of The Month (DoTM) program to
mental condition, AKR implements a range of support recognize drivers with outstanding performance. This
programs, including: program aims to:
• Periodic Medical Check-Ups to detect potential • Increase driver awareness of occupational safety.
health issues early. • Enhance productivity and motivation.
• Road Safety & Accident Management, including • Maintain driver retention through continuous
hazard mapping along each customer route. appreciation.
• Incident Investigation & Monitoring to follow up on
incidents and eliminate potential future risks. Awards are given at various levels, from branch and
• Defensive Driving Training to improve driving regional to national. AKR also presents an annual
behavior and enhance skills for handling emergency award, Driver of The Year, to drivers who consistently
situations. demonstrate outstanding performance and successfully
• Fatigue Management with a work scheduling system apply the Zero Tolerance principle.
that ensures drivers take rest breaks every four hours
of travel
AKR’s Ongoing Commitment to Safety
Through the combination of advanced technology and Looking ahead, AKR will continue to innovate and strengthen
a human-centered approach, AKR continues to build an its safety systems to achieve the vision of zero accidents and
Occupational Health and Safety (OHS) system to enhance to create a better workplace for all employees.
workplace safety, drive company efficiency and productivity.
Innovations such as the Control Tower, AI-enabled cameras,
and various driver safety programs serve as proof of AKR’s
commitment to creating a safer, more efficient, and more
sustainable work environment.
Sustainability Report 2024 97
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Our People
OHS Hazard Risk Assessment [GRI 403-2]
AKR conducts Occupational Health and Safety (OHS) hazard HIRARC documents are reviewed whenever there are
risk assessments in the workplace in accordance with health organizational changes, incidents, or specific emergency
and safety Standard Operating Procedures (SOPs) based on conditions. Key hazards identified by the Company that
ISO 45001 standards. These OHS SOPs form the foundation became the focus of OHS programs in 2024 include:
of safety implementation and are continuously evaluated to 1. Electric shock
improve safety standards. Compliance with these OHS SOPs 2. Contact with machinery during maintenance
is the responsibility of all stakeholders. 3. Falls from height or slipping
4. Chemical spills and splashes
The Company applies the Hazard Identification, Risk 5. Fire hazards
Assessment, and Risk Control (HIRADC) method and conducts 6. Accidents during material and product delivery
Job Safety Analysis (JSA) as part of its risk assessment process. 7. Cuts and lacerations
The steps taken in JSA include: 8. Heat stroke
• Identifying activities and related risks 9. Traffic accidents
• Defining and categorizing hazards
• Assessing risks AKR applies the principle of Zero Tolerance across all OHS
• Developing risk controls aspects. Five core principles are instilled to establish a Zero
• Measuring risk levels after implementing controls Tolerance culture within AKR’s work environment:
1. Enforcing discipline
OHS risk assessments are conducted by supervisors in each 2. Developing a personal improvement plan
respective work area, all of whom have undergone HIRARC 3. Fully understanding SOPs
training to ensure understanding of applicable standards. The 4. Consistently pursuing targets
assessment process is supported by the HSE Department, 5. Maintaining a willingness to learn
which has expertise in occupational health, safety, and risk
management. By enforcing the Zero Tolerance policy, AKR ensures that every
individual in the workplace is accountable for following rules
The results of AKR’s OHS risk assessment (HIRARC) are and contributing to collective safety.
reviewed and subsequently approved by senior management
in each subsidiary or business unit. The HIRARC documents
serve as the basis for identifying OHS control measures,
developing work programs and standards, and are integrated
into the Company’s monitoring and performance evaluation
efforts.
Health Service Facilities [GRI 403-3]
AKR provides adequate health service facilities for all employees as part of the Company’s commitment to employee well-
being and occupational safety. Clinics have been established in every operational area, each equipped with qualified medical
personnel. Regular health check-ups are conducted for all employees to ensure they remain fit and healthy. The availability of
these health services supports efforts to prevent workplace accidents and Occupational Diseases (PAK).
98 Sustainability Report 2024
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Person-In-Charge for OHS [GRI 403-4]
To ensure that all safety procedures are properly and All AKR personnel are expected to escalate any issues to
adequately implemented, AKR appoints a dedicated their supervisors when encountering actions that could pose
department or person-in-charge (PIC) responsible for the danger or risk.
application of Occupational Health and Safety (OHS) across
every operational line of the Company. Branch SHE teams must be capable of assessing risks that may
arise from violations of SOPs and Work Instructions (WIs), and
At the JTT and ARUKI subsidiaries, the Company has subsequently carry out mitigation measures in accordance
established formal OHS Committees (P2K3 – Occupational with HIRADC. Risk control measures aimed at reducing risks to
Safety and Health Advisory Committees), in accordance with a safe level are implemented through the five levels of the risk
applicable laws and regulations. At other AKR subsidiaries, control hierarchy as follows:
dedicated SHE (Safety, Health, and Environment) or OHS
(Occupational Health & Safety) departments are in place
to manage all OHS-related aspects. These PICs are tasked
with ensuring that all employees and contractors working
within operational areas are protected under the OHS
management system.
5 Hierarchies of OHS Risk Control
Elimination
Elimination of Resources
Substitution
Substitution of Equipment/Machinery/Materials
Engineering Controls
Modification/Design of Safer Equipment,
Machinery, or Workplaces
Administration
Procedures, Rules, Training, Work
Duration, Hazard Signs, Signage,
PROTECTION
Posters, Labels
RELIABILITY
APD
OHS Training [GRI 403-5]
Through structured training programs, AKR ensures that
1,346 People
every employee possesses the awareness, knowledge,
and skills necessary to recognize potential hazards and
apply appropriate preventive measures. The goal of these
trainings is to support individual safety but also to maintain the
continuity of the Company’s operations in the long term.
Total OHS Training Participants
Sustainability Report 2024 99
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Our People
AKR’s OHS training is conducted and delivered by both internal experts and accredited external trainers. The training is
categorized into general safety training, which is mandatory for all employees, and specialized safety training, provided only to
employees whose roles involve specific hazards and risks. Certification training is conducted by accredited external trainers. A
professional OHS training team continuously conducts audits and improvements to enhance work methods.
In 2024, AKR delivered various OHS training programs, including:
Number of Number of
OHS Training Topics 2024 OHS Training Topics 2024
Participants Participants
Product Handling (Hazardous Material General Safety 29
375
Handling for Drivers)
Fire Fighting 27
Safety Land Transport 220
Product/Oil Spill Simulation Level 1 & 2 25
Lock Out Tag Out (LOTO) 188
Incident Investigation 24
Safety Operational Tank Terminal &
163 PROPER Training 17
Warehouse
First Aid (Health briefings, First Aid Emergency Drill (Fire & P3K) 10
72
certification) Loading Master 8
Permit To Work (PTW) 67 International Maritime Dangerous Good
4
Risk Assessment (HIRADC) 67 (IMDG) Code
B3 Driver Certification 50 Total Participants 1,346
Promoting a Healthy Lifestyle [GRI 403-6]
AKR is committed to promoting a healthy lifestyle among employees to enhance health and work productivity through various
programs and facilities.
Activities conducted in 2024 included:
• Organizing periodic health screenings or medical check-ups (MCU)
• Hosting Healthy Talk sessions
1.21
1.18
1.21 Billion
0.65
Rp
Medical
Check-Up The Company’s investment in medical check-ups for
employees.
Billion
2022 2023 2024
100 Sustainability Report 2024
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DPR: Promoting a Healthy Our Subsidiary, DPR integrated Participation in this program showed
technology into the running activities a significant increase, with 100% of
Lifestyle through the conducted by the Company to promote participants meeting the target in
Utilization of Technology a healthy and active lifestyle among 2024 compared to 90% in 2023. For
employees. By utilizing the STRAVA participants who had not yet achieved
application, employees were able to the target, the Company organized
track their progress in real time, with a set Sharing Session Events as a platform to
target of 10 km every two weeks or 250 remain active while encouraging their
km per year. This technology enhances involvement in event committees. The
an individual’s motivation, encouraging running program not only improved
a more dynamic, health-oriented work physical fitness but also strengthened
environment. employee relationships within a healthy
and collaborative work culture.
Prevention and Mitigation of OHS Impacts [GRI 403-7]
The Company is committed to the prevention and mitigation of OHS impacts through various well-planned strategic measures.
Regular identification of potential hazards and risks in the workplace is conducted to reduce the likelihood of accidents or
incidents that could harm employees and operations. Each subsidiary of the Company has consistently conducted OHS incident
monitoring, including information on the occurrence, root causes, corrective actions, and follow-up on the implementation of
those actions.
Workers Covered by the OHS Management System [GRI 403-8]
The OHS Management System implemented by the Company covers all personnel working within operational areas, including
permanent employees, contract workers, and third parties involved in the Company’s operations. As such, every individual
working under the Company’s scope receives equal protection concerning workplace safety and health. The contractors are
also required to adopt safe work practices, comply with all OHS policies and procedures, and report any safety hazards or unsafe
practices.
Sustainability Report 2024 101
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Our People
OHS Performance [GRI 403-9]
The effective implementation of the OHS management system resulted in strong performance in 2024. With a primary focus on
the prevention of occupational accidents and work-related illnesses, the OHS performance statistics of the Company for 2024
are as follows:
7,205,273
4,253,246
5,453,861
12.7 Million Km
AKR Land Transportation
Safe Travel Distance (Cumulative)
*Cumulative data as of the end of 2024
Working Hours
(YoY)*
2022 2023 2024
0.55
*Excluding working hour data from JIIPE-BMS TRIR 2024
Total Frequency and Categories of Workplace Accident Incidents
Type of Accident 2024 2023 2022
Fatal Accident 0 0 0
Major Accident 15 10 11
Moderate Accident 0 0 2
Minor Accident 45 22 43
Near Miss 38 93 21
Work-Related Illness [GRI 403-10]
AKR is committed to implementing comprehensive • Cephalgia
occupational health and safety standards to prevent work- • Hypertension
related illnesses. In 2024, no cases of work-related illness • Gastroenteritis
were recorded. • Myalgia
• Vertigo
The Company has identified the following key work-related • Pneumonia
illnesses (WRI) of concern: • Irritation
• Pulmonary disease
• Contact dermatitis
• Musculoskeletal disorders
102 Sustainability Report 2024
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AKR: Creating a Healthy AKR is committed to ensuring especially for critical illnesses, to
employee health and well-being as ensure optimal and sustainable
and Productive Work fundamental elements in creating healthcare management.
Environment through a productive and sustainable work
environment. Through the 2024 As part of this commitment, ARUKI
MCU 2024 Medical Check-Up (MCU) program, also organized the 2024 MCU, held on
the company regularly monitors December 16–17, 2024. This program
employee health conditions, identifies aims to maintain employee health
potential risks early, and provides through regular monitoring, early risk
recommendations for preventive or detection, and recommendations
necessary treatments. Additionally, for preventive actions or necessary
AKR oversees medical treatments, treatments.
Diversity, Inclusion, and
Employee Engagement
AKR upholds the value of diversity, where each employee is provided equal opportunity and the right to participate, express
opinions, contribute, and innovate. The Company fosters a work culture that respects differences in gender, background, and
perspectives, thereby optimizing the potential of both individuals and teams. AKR’s inclusivity policy also promotes diversity
within the composition of Company officials, including in terms of gender, educational background, and age groups. [SEOJK F.18]
Work-life Balance [SEOJK F.21]
AKR encourages the creation of a work culture and AKR provides various activities aimed at fostering solidarity,
environment that supports work-life balance. By establishing strengthening corporate culture, and creating a more inclusive
a harmonious workplace, the Company aims to ensure and productive work environment, including:
employees can contribute optimally. • Religious celebrations, such as communal iftar and
Christmas celebrations
• Activities in celebration of the Company’s anniversary and
the 17 August commemoration were also conducted.
• Sports activities, such as futsal, badminton, and cycling
AKR: Heart & Mind AKR implements the Heart & Mind
Program, aimed at creating a balance
Program: AKR’s between work and the employees’
Commitment to family well-being.
Supporting Employee A key initiative within this program is
Well-Being home visits, conducted as a gesture of
the Company’s care for its employees.
In addition, the program serves as a
platform to reinforce awareness of
occupational health and safety (OHS).
Sustainability Report 2024 103
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Our People
Employee Recruitment and Turnover [GRI 401-1]
AKR ensures the availability of competent human resources In line with technological developments in the workplace,
aligned with business needs. To achieve this, AKR ensures AKR has implemented a digital recruitment system since
that newly recruited talent meets the required qualifications 2020. The process begins with candidate sourcing via various
and demonstrates alignment with the Company’s culture digital platforms (e-sourcing), including social media such as
and values. LinkedIn, Instagram, and the Company’s official career portal.
[SEOJK F.18]
Employees are also expected to embody and apply the
Company’s values in their daily work activities. As of December 31, 2024, the total of AKR employees was
recorded at 2,452, including contract workers. This reflects
To meet workforce needs, AKR prioritises filling vacant a decrease of 361 employees compared to the previous
positions with internal candidates through a rigorous selection year, primarily due to the transfer of bp AKR’s fuel station
process, including a Fit and Proper Test, to ensure the required operational management from an in-house system to
qualification standards are met. outsourcing. Despite this, AKR remains active in recruitment to
support business development across various regions.
In 2024, more than 40% of vacant positions at the supervisor
level and above were filled by internal talent. Should the In 2024, the company recruited a total of 602 new employees,
internal evaluation not yield a candidate meeting the consisting of 569 men and 33 women. The recruitment was
competency standards, external recruitment is conducted focused on operational development in Sulawesi, the addition
based on openness, transparency, and equal opportunity of crew members for vessels, and the central office.
without discrimination based on gender, ethnicity, race, or
religion.
New Employee Recruitment by Gender [GRI 401-1]
Description 2024 % 2023 % 2022 %
Male 569 95% 412 85% 371 84.5%
Female 33 5% 73 15% 68 15.5%
Total 602 100% 485 100% 439 100%
New Employee Recruitment by Age Group [GRI 401-1]
Description 2024 % 2023 % 2022 %
Under 30 years old 278 46% 249 51% 276 62.9%
30–50 years old 288 48% 212 44% 150 34.2%
Over 50 years old 36 6% 24 5% 13 3.0%
Total 602 100% 485 100% 439 100%
104 Sustainability Report 2024
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New Employee Recruitment by Region [GRI 401-1]
Company Region 2024 % 2023 % 2022 %
AKR Java 115 19.1% 53 10.9% 72 16.4%
Sumatra 13 2.2% 18 3.7% 12 2.7%
Bali 4 0.7% 0 0% 0 0%
Kalimantan 85 14.1% 82 16.9% 47 10.7%
Sulawesi 120 19.9% 29 6.0% 7 1.6%
Boat Crews 180 29.9% 152 31.3% 115 26.2%
JTT Java 8 1.3% 4 0.8% 4 0.9%
JIIPE - BKMS Java 20 3.3% 22 4.5% 15 3.4%
JIIPE-BMS Java 45 7.5% 7 1.4% 2 0.5%
APR Java 5 0.8% 111 22.9% 156 35.5%
DPR Java 0 0% 2 0.4% 3 0.7%
ARUKI Java 7 1.2% 5 1.0% 6 1.4%
Total 602 100% 485 100% 439 100%
APR: Promoting Local Through APR, the Company is Through the Empower Disability
committed to creating inclusive and programme, AKR is increasing access
Recruitment, Disability sustainable employment opportunities and employment opportunities for
Empowerment, and by prioritizing the recruitment of local people with disabilities. The Company
labor, the empowerment of persons with proactively creates a work environment
Career Equality for disabilities, and gender equality in career that supports their growth, skill
Sustainable Growth development. development, and empowerment,
allowing for meaningful contributions
As part of the Focus Local Recruitment to be made across various operational
initiative, the Company targets that functions.
50% of the workforce at bp service
stations be recruited from surrounding In the area of Gender Equality and Career
communities. This initiative opens Development, AKR continues to promote
economic opportunities for local equal participation in economic and
communities and reduces environmental inclusive, competency-based career
impacts associated with long-distance advancement, free from gender-based
commuting. barriers. This commitment aligns with
the Sustainable Development Goals,
focusing on fostering a fair, equitable,
and supportive work environment for all
employees.
Sustainability Report 2024 105
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Our People
Turnover of Employees [GRI 401-1]
Description 2024 2023 2022
Voluntary Resignation 137 110 136
Turnover Rate 5.6% 3.9% 5.1%
Note: In 2024, AKR adjusted the method for calculating employee turnover. Turnover is defined as the process of employees leaving the Company
due to voluntary resignation.
5.6%
5.1%
3.9%
In 2024, AKR conducted recruitment processes to fill
positions vacated due to employee turnover. The Company
maintained the employee turnover ratio below 10% through
various strategic initiatives, including employee engagement
programs and human capital development carried out by the
Turnover Ratio
People Development Department of AKR. [GRI 401-1]
2022 2023 2024
Employee Benefits [SEOJK F.18] [GRI 401-2]
The following are the benefit components offered to both permanent and non-permanent (contract) employees.
Benefit Provisions for Permanent and Non-Permanent Employees
No. Benefit Permanent Employees Contract Employees
1. Religious Holiday Allowance ✓ ✓
Health allowance, provided based on employee level
2.
and years of service
✓ ✓
Pension allowance, granted to employees with a
3. minimum of 15 years of service who have reached the ✓ -
statutory retirement age of 56
Contract compensation in accordance with
4.
prevailing regulations - ✓
Official vehicles provided for sales roles requiring
✓ ✓
5. Provided through a vehicle Provided in the form of
high mobility
ownership programme operational vehicles
✓ ✓
Housing allowance, provided for employees For employees assigned For employees assigned
6.
assigned outside the city and for expatriates outside the hiring point and outside the hiring point and
for expatriates for expatriates
7.
Meal and transportation allowances, provided up to ✓ ✓
the supervisor level For specific job titles For specific job titles
8.
Communication device and credit card allowances, ✓ ✓
for specific divisions For specific job titles For specific job titles
106 Sustainability Report 2024
Page 109
No. Benefit Permanent Employees Contract Employees
Leave entitlement of 12 working days (increases with
length of service, up to a maximum of 20 working ✓ ✓
9. days) After 12 months of After 12 months of
employment employment
*Leave is not considered a benefit
Three-month maternity leave for female employees
10.
✓ ✓
*Leave is not considered a benefit
Leave days for special events such as death,
11. circumcision, baptism, graduation, childbirth, and ✓ ✓
right to perform Hajj.
Membership in BPJS Employment (formerly
12.
Jamsostek)
✓ ✓
Health Insurance Program provided by BPJS
13.
Kesehatan (formerly Jamsostek)
✓ ✓
Maternity/Paternity Leave [GRI 401-3]
AKR ensures maternity leave rights for all employees through During 2024, a total of 7 female employees exercised their
policies designed in accordance with the Manpower Law and right to maternity leave. Of this number, all 7 employees, or
adopted in the Company Regulations. The Company grants 3 100%, returned to work and remained employed for at least 12
(three) months of maternity leave for female employees and months following the end of their leave.
2 (two) days of leave for male employees whose spouses
give birth. Meanwhile, 3 male employees, or 100% of those eligible, took
paternity leave to accompany their spouses during childbirth.
All of them returned to work and remained employed for at
least 12 months after their leave ended.
Labor Management & Relations [GRI 402-1]
As part of the commitment to fair and transparent labour In the event of significant operational changes, the Company
relations, the Company maintains open communication provides at least one month’s notice before the changes take
with all employees throughout operations, underpinning effect. This provision is in accordance with applicable labour
the maintenance of harmonious industrial relations and the regulations and legislation and is stated in the Collective
creation of a conducive and sustainable work environment. Labour Agreement (PKB) or Company Regulations.
Monthly Communication Media with the Theme of Company Values
AKR regularly publishes communication media and monthly The Human Resources Department disseminates information
newsletters highlighting the Company’s values as part on Company values to employees through email, internet,
of efforts to strengthen employee work culture. These meeting or discussion.
publications are developed by the Digital Business and
Communication Department under the Human Resources
Division to educate and inspire employees in implementing
AKR’s values in every aspect of their work.
Sustainability Report 2024 107
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Our People
Non-Discrimination and
Equal Opportunities
[SEOJK F.18]
AKR is committed to creating a fair and inclusive work environment by upholding the principle of non-discrimination and providing
equal opportunities for all employees.
Minimum Employee Salary Ratio to Minimum Wage Standard [SEOJK F.20] [GRI 202-1]
Employee welfare is realized in part at AKR by maintaining a standard wage ratio for entry-level employees, regardless of gender,
at 100% of the regional minimum wage. The Company ensures that all employees receive wages aligned with inflation rates,
compliant with the regional minimum wage (UMR) standards in each operational area, and in accordance with applicable laws and
regulations. Through this policy, AKR supports the establishment of a harmonious and sustainable employment relationship.
Equality of Opportunity and Access [SEOJK F.18] [GRI 405-1]
The equal opportunity principle and access for all employees In 2024, the gender composition at each management
is implemented at AKR regardless of ethnicity, religion, race, level was 88% male and 12% female. AKR’s business in the
social class, gender, or physical condition. AKR ensures that logistics supply chain sector requires male personnel in
every individual has equal access to career development operational roles such as tank terminal operators, vessel crew,
opportunities, training, and recognition for performance. truck drivers, and safety officers, resulting in a workforce
This approach aligns with the Company’s efforts to create an composition that is predominantly male.
inclusive and sustainability-oriented work environment.
Nevertheless, AKR remains committed to promoting gender
equality, including in key positions within the Company, as
reflected in the following table: [GRI 202-2]
Gender Diversity by Job Level
2024 2023 2022
Position
Male Female Male Female Male Female
Board of Commissioners 3 - 3 - 3 0
Board of Directors 4 3 4 3 4 3
Commissioner-Level
5 - 7 - 8 0
Officials
Director-Level Officials 19 4 20 5 28 4
General Manager – Senior
57 15 50 9 39 11
Manager
Manager 103 27 102 35 89 34
Assistant Manager 122 36 109 39 112 33
Supervisor – Staff 633 170 995 294 605 177
Operator 1,207 44 1,103 35 1,381 114
108 Sustainability Report 2024
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Age Group Diversity by Job Level
2024 2023 2022
Position
<30 yr 30-50 yr >50 yr <30 yr 30-50 yr >50 yr <30 yr 30-50 yr >50 yr
Board of Commissioners - - 3 - - 3 0 0 3
Board of Directors - - 7 - - 7 0 0 7
Commissioner-Level
- 1 3 - 3 4 0 3 5
Officials
Director-Level Officials - 9 17 - 10 15 0 14 18
General Manager – Senior
- 40 30 - 29 26 0 32 19
Manager
Manager 4 94 32 - 118 23 0 108 15
Assistant Manager 15 123 20 9 121 18 14 115 16
Supervisor – Staff 194 564 48 633 614 42 191 543 42
Operator 284 845 119 242 775 121 626 780 94
Percentage of Woman in Middle and Senior Posisition in 2024
21%
Female
79%
Male
APR: Promoting Gender Equality and
Career Development
AKR through APR, continues to foster In 2024, the Company continued to
an inclusive work environment by strengthen its commitment to enhancing
providing equal opportunities for all the role of women in leadership
employees, regardless of gender. This positions. As of March 2025, the program
initiative includes sustainable career has appointed 5 women as Supervisors
development and increased economic and 40 women as Shift Leaders.
participation for women across various
levels of the organization.
Sustainability Report 2024 109
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Our People
Remuneration Ratio by Gender [GRI 405-2]
AKR and its subsidiaries do not differentiate between male and female employees in remuneration policies. All employees,
regardless of gender, receive an equal and fair ratio of 1:1. The amount of remuneration is determined through a series of processes
that consider competence, experience, performance achievements, and assigned responsibilities.
Discriminatory Incidents and Corrective Action Taken [GRI 406-1]
AKR supports the creation of an inclusive work environment In 2024, no incidents of discrimination were recorded
free from all forms of discrimination, misconduct, and other in the workplace. The Company remains committed to
unethical practices. The Whistleblowing System serves as a implementing the principles of fairness and inclusivity in the
mechanism to report any irregularities. All reports are treated workplace.
confidentially and followed up in accordance with Company
regulations.
JIIPE-BKMS: Promoting AKR through JIIPE-BKMS, organized a Diversity and Inclusion Workshop featuring
Risnawati Utami, founder and Executive Director of OHANA Indonesia, as the keynote
Diversity and Inclusion speaker.
through a Workshop with
Risnawati Utami, a disability rights advocate with over 23 years of experience, has
Risnawati Utami played an active role in advancing diversity and inclusion issues in Indonesia. Through
this workshop, employees gained valuable insights into the importance of diversity
and inclusion in the workplace, in line with the Company’s decade-long efforts to
promote a work culture that values differences and empowers all individuals.
110 Sustainability Report 2024
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Employee Training and
Development
[SEOJK F.22]
Through specially designed training programs, the Company The Company’s policy to promote human resource
ensures that employees possess competencies aligned with development includes the following:
business needs and industry developments. 1. Ensuring a balance between productivity and investment in
human resource development.
All employees at AKR have equal opportunities to participate 2. Prioritizing opportunities for internal employees to grow
in training and development initiatives, fostering a fair and and advance to higher positions, regardless of gender,
inclusive work environment. background, race, ethnicity, or religion.
3. Complying with all labour-related regulations and
legislation, including competency certification and
mandatory training.
4. Preparing for succession to ensure business continuity.
5. Building a positive work environment.
ARUKI: Spirit of From 13 – 16 June 2024, an Employee ARUKI emphasizes employee
Outing was held in Pacitan, involving competency development through a
Togetherness through 51 participants ranging from the Board training program titled “Building Work
Outing and Employee of Directors and Department Heads Ethic through Effective Communication”,
to staff. attended by 50 employees, to enhance
Gathering communication skills and foster a more
ARUKI hosted an Employee & Family productive work culture.
Gathering at Wisata Bahari Lamongan
ARUKI organized a series of activities (WBL), East Java, in two sessions on 29 The culmination of the series of activities
aimed at enhancing teamwork, June and 6 July 2024. This event served as was the celebration of ARUKI’s 49th
collaborative spirit, and communication a social gathering that brought together anniversary in December 2024. with the
within the workplace. all employees and their families, creating theme “Together Towards Greater ARUKI
memorable moments of togetherness. Success,”. The event is designed to
celebrate the Company’s long journey,
strengthen a sense of belonging, and
inspire innovation and growth.
Sustainability Report 2024 111
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Our People
JIIPE-BKMS: 2024 JIIPE-BKMS successfully held its A variety of engaging activities—
Employee Gathering on 6–7 December including sports & games, relax &
Employee Gathering – 2024 under the theme Together in recharge, and fun connection—were
Celebrating Togetherness Unity and the tagline Building Bonds, part of the event. All activities aimed
Growing Stronger Together. The event to strengthen employee relationships
and Diversity for Shared was designed to support collaboration, and create a positive work atmosphere.
Growth enhance team spirit, and celebrate This initiative reflects AKR’s decade-
the diversity that serves as a source of long journey in cultivating a dynamic
strength for the Company. and inclusive workplace that supports
shared growth for a sustainable future.
Total Training Hours
Regular training provided by the Company is aimed not only at equipping employees with skills to advance their careers but also
at enhancing motivation, loyalty, and performance over time. The total number of training hours in 2024 was 25.846 hours, with
details as presented in the following table:
Total Training Hours by Gender [SEOJK F.22] [GRI 404-1]
2024 2023 2022
Description
Male Female Total Male Female Total Male Female Total
Number of Training
23,285 2,561 25,846 40,355.9 10,855.3 51,211.2 28,903.5 13,625.0 42,528.5
Hours
Average Training Hours by Gender
Description 2024 2023 2022
Male* 10.86 16.82 12.7
Female* 8.57 25.89 36.2
*) excluding the Board of Commissioners level and equivalent positions
112 Sustainability Report 2024
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Average Training Hours by Job Level
Description Total Training Hours Average Training Hours in 2024
President Director – Director 115 3.83
General Manager - Senior Manager 1,068 14.83
Manager 1,671 12.85
Asst Manager 2,814 17.81
Supervisor 5,040 13.51
Staff - Senior Staff 2,931 6.82
Operative 12,207 9.76
Total 25,846 10.58
Description: excluding the Board of Commissioners level and equivalent positions
In 2024, the Company continued to accelerate digitalization through communication, education, socialization, and the
implementation of internal events.
AKR Training Programs [GRI 404-2]
The Company provides education and competency AKR continued several foundational programs in Learning
development programs aimed at shaping outstanding & Development in 2024 to support the development of
individuals who are aligned with business needs, possess competent human resources in carrying out their duties and
high competence, and are capable of working effectively functions within the Company.
and efficiently to enhance productivity and organizational
maturity. The training programs within the Company are classified into
the following categories:
Onboarding Program
This program serves as a preparatory initiative for employees Through this structured and well-directed guidance, new
newly joining the Company. The objective of this program is to employees gain a clearer understanding of their duties and
provide comprehensive orientation and information regarding responsibilities, as well as the expectations set for their
the AKR Company Profile, Vision and Mission, the 5K concept contribution and performance within the Company.
at AKR, Corporate Values, Human Resources Information
System (HRIS) administration, Company Regulations, Whistle The learning targets included in the Onboarding Program
Blowing System (WBS), Basic Safety Training in the workplace, consist of specific technical matters related to each
IT Security, and Risk Maagement implemented by the employee’s job description. Progress during the probation
Company. This program is referred to as the New Employee period is evaluated through monthly meetings involving the
Orientation Program (NEOP). new employee, direct supervisor, and HR.
Within this Onboarding Program, new employees receive This is intended to ensure that learning takes place and to
specific explanations regarding Key Performance Indicators provide feedback for future learning focus and work targets.
(KPI), learning targets, and work targets to be achieved within
the first three months of joining the Company.
Sustainability Report 2024 113
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Our People
Soft Skill Training Program
Soft skill training constitutes a program designed to support 2. Business Skills Training
the fulfillment of basic competencies required by individuals This training is designated for employees at the Middle
in their work. This soft skill training can be divided into several Management level, aiming to equip participants with the
categories as follows: knowledge and skills necessary to support their roles
1. Managerial Training and functions in the workplace. The need for business
This training program is intended for employees at the skills training is determined in the People Development
Middle Management and Entry Level Management. The Committee meeting.
purpose of this program is to support the individual
development plan in relation to specific duties and Specific training programs under this category include
responsibilities. Areas covered in this soft skill training Business Acumen, Risk Management, Project Management,
include Leadership, Problem Solving & Decision and Financial Modelling for Feasibility Study.
Making, Business Presentation Skill, Time Management,
Communication, and Building Effective Interpersonal Skills.
Technical Training Program
This training program is a mandatory technical training The objective of this technical training is to equip participants
designated for employees working in operational functions. with technical knowledge and skills in operational areas
The list of training programs is outlined in the Training Matrix, such as Tank Terminal, Warehouse, Land Transport, Retail
which is the result of a Training Needs Analysis conducted for Operations, Distribution Planning, and SHE (Safety, Health,
each job role within the Company. and Environment). The technical training is delivered by internal
instructors who are competent in their respective fields.
Mandatory Certification
This program consists of training and certification conducted by external institutions to meet national competency certification
standards in specific fields.
In designing appropriate training programs, the Learning & Training conducted by internal AKR personnel enhances
Development Department collaborates with the relevant employee competencies in terms of skills and knowledge
Heads of Division to determine training needs based on aligned with their duties and responsibilities. This training is
each employee’s job function. This process is carried out updated every one to two years to remain aligned with ongoing
by preparing a training matrix tailored to the roles and changes in the business environment. AKR also ensures that
responsibilities of each individual. The training matrix includes employees receive the most up-to-date knowledge, both in
mandatory training programs, both developed internally and terms of Standard Operating Procedures (SOP) and working
conducted by third-party external providers in collaboration instructions.
with AKR. Through this approach, AKR ensures that the training
provided is relevant, effective, and delivers a positive impact Meanwhile, training organized by third parties in cooperation
for both employees and the Company. with AKR is based on training needs aligned with government
regulations related to AKR’s core business. This training
typically carries licenses issued by formal institutions such as
the National Professional Certification Agency (BNSP) and
the Ministry of Manpower, with a validity period of three to five
years and requires renewal prior to expiration.
114 Sustainability Report 2024
Page 117
There are also training programs specifically arranged for employees based on particular needs to enhance their skills and
knowledge. These programs are generally provided to selected employees based on individual requirements or as part of
employee development initiatives. Such training is not scheduled regularly but is organized as needs arise.
1,62
1,45
1,16
Rp1.62 Billion
Training
Investment
for AKR
Investment in education and training programs Employees
during 2024. Billion Rupiah
2022 2023 2024
The Company and its subsidiaries have established training policies for both management and employees. The training
programs conducted may include the enhancement of both hard skills and soft skills. These programs are also tailored based
on performance evaluations and the specific needs of the Company to improve employee competencies. Training at AKR and
several subsidiaries can be conducted externally through training consultant vendors or through in-house training such as fire
extinguishing, HSSE, site training, English language, MS Excel, and others.
JIIPE-BKMS: Enhancing JIIPE-BKMS supports the competency LSP Lingkungan Hidup Nasional, and
certification program initiated by the LSP Manajemen SDM Profesional. This
Workforce Competence National Professional Certification initiative reflects AKR’s commitment
Through Certification Agency (BNSP). In 2024, the program to enhancing workforce competency
was attended by 200 participants from and underscores the importance of
10 tenants at JIIPE SEZ Gresik. creating an inclusive and diverse work
environment. By ensuring workforce
The program was supported by nine readiness in facing industry challenges,
Professional Certification Institutions the program aligns with AKR’s vision
(LSP), including LSP Elektronika Nasional, to support inclusive and sustainable
economic growth.
Sustainability Report 2024 115
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Our People
JIIPE SEZ Gresik Holds JIIPE SEZ Gresik remains committed corporate transformation culture,
to developing leadership within its critical thinking, and public speaking
Behaviour Competency organization through the Capacity skills. Through a structured approach,
Development Program Building for Leaders program, a training participants gain comprehensive
initiative designed for Managers and insights to strengthen their leadership
Senior Managers. This program equips effectiveness.
participants with effective leadership
skills through interactive workshops, The training was successfully conducted
training sessions, and real-world on November 2, 9, and 16, 2024,
simulations. The training primarily at Ciputra World, Surabaya, with a
focuses on enhancing communication, total duration of three days. With its
decision-making, and problem-solving comprehensive content, participants
abilities to cultivate confident and gained in-depth knowledge of strategic
inspiring leaders. and innovative leadership, enabling them
to better drive sustainable growth within
The program covers a wide range the JIIPE SEZ Gresik environment.
of essential topics, including
transformation and innovation,
interpersonal skills, business ethics,
visual communication, excellence in
leadership, strategic management,
Employee Performance Evaluation [GRI 404-3]
Performance appraisals at AKR are transparent and objective Performance evaluations are conducted through scheduled
to ensure that each individual can develop in alignment with routine monitoring by supervisors on the achievement of
their roles and responsibilities. Evaluations are conducted predetermined work targets. In addition, employees under
based on Key Performance Indicators (KPIs), followed probation, contract, or temporary positions also undergo
by reward programs, development initiatives, as well as routine evaluations. At the directorate level, evaluations are
necessary training and retention efforts. carried out based on overall business performance in the
respective divisions and departments.
All employees of AKR and its subsidiaries undergo the
performance evaluation process on a regular basis.
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The following is the Key Performance Indicator (KPI) process implemented within the Company:
Determination of Performance Performance
Work Targets (KPI) Monitoring Evaluation
All employees are required to understand The superior conducts regular monitoring Accomplishment or final results of
the Individual Work Targets which include of all subordinates’ performance, employee performance would be
Performance and Competence or other to measure their accomplishment evaluated at the end of year to receive
priorities assigned to their concerned. in accordance with the previously work performance assessment of each
determined KPIs. employee for further processing by HR.
Percentage of Employees Receiving Regular Performance and Career Development Reviews by Gender [GRI 404-3]
Description 2024 2023 2022
Male 100% 100% 100%
Female 100% 100% 100%
Percentage of Employees Receiving Regular Performance and Career Development Reviews by Job Level [GRI 404-3]
Description 2024 2023 2022
Director 100% 100% 100%
General Manager 100% 100% 100%
Senior Manager 100% 100% 100%
Manager 100% 100% 100%
Assistant Manager 100% 100% 100%
Supervisor 100% 100% 100%
Staff 100% 100% 100%
Operative 100% 100% 100%
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05
Our
Communities
Page 122
Our Communities
AKR aims to realise sustainable growth by delivering broad
positive impacts to surrounding communities. Through the
implementation of appropriate strategies, the Company has
succeeded in generating direct benefits for the community while
establishing a solid foundation for inclusive and sustainable long-
term growth.
Social Responsibility & Sustainable
Community Development
In line with the values of the Sustainable Development Goals The Company continues to empower communities around
(SDGs), AKR is committed to achieving sustainable growth operational areas through various welfare improvement
with a focus on generating positive impacts for surrounding programs. The Company is also committed to building
communities. Continuous efforts are made to drive robust harmonious and sustainable relationships with local
growth while delivering benefits to all stakeholders, as communities to establish strong connections between the
success in business is aligned with the development of an Company and society. Through close synergy, it is believed
independent and prosperous society. that more effective, efficient, and sustainable programs can
be delivered.
In practice, the Company designs strategies to mitigate both
potential and actual social impacts arising from its activities,
with communities actively engaged in determining the Social
Impact Assessment and in designing social programs aligned
with their needs. [GRI 413-2]
Proactive Concern in Supporting the Needs of Communities Around Operational Areas
13 Branches
19 Sea and River Ports
Medan Pontianak
Tanjung Selor
Manado-Bitung
Buntok Palaran
Palembang Morowali
Stagen
Banjarmasin
Lampung Jakarta-Priok
Ciwandan
Surabaya
Bandung
Semarang
Bali
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Creating a Multiplier Effect Through Business Activities [GRI 203-2]
Continuous efforts are made to create a positive multiplier effect through operations and business activities that align with
the programs and policies of the government. As a strategic partner, AKR supports various government initiatives and builds
constructive synergy to provide long-term benefits for society and the national economy.
AKR’s Multiplier Effect
Regional and national Increase in both Presence of anchor Integrated industrial Enhanced industrial
economic growth direct and indirect tenants contributes estate (zone and port in competitiveness in the
employment to the growth of one location) leads to global arena
downstream industry significant reduction in
ecosystems logistics costs
Multiplier Effect Achievements
Cumulative Achievements Achievement in 2024
Investment Investment Labor
98
Total investment Total employment created in Contribution to the
Rp
achievement in 2024 2024 reached: economic growth of the
Trillion Gresik Regency in 2024
Labor Rp 27 7,656 4.79%
39,656 People
Trillion Jobs
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Our Communities
AKR: Continuing the “One On 14 March 2024, AKR was once again To support transparency and effective
entrusted as a partner in subsidized monitoring, AKR has developed an
Price Petroleum” Program, energy distribution for the 2024 information technology system at
We Remains Committed to fiscal year. Through this distribution, Petroleum Filling Stations for Motor
AKR and the government strive to Vehicles (SPBKB) and Petroleum
Supporting Equitable maintain energy affordability, enhance Filling Stations for Fishermen (SPBN).
Energy Distribution accessibility, and ensure more equitable Through this system, all subsidized
distribution across the entire territory petroleum distribution transactions
of the Republic of Indonesia. As a result, can be monitored in real-time by the
public purchasing power is expected government and AKR, allowing for more
As a subsidized petroleum distributor to be maintained while promoting more accurate and efficient distribution
partner since 2010, AKR remains inclusive economic growth. processes.
committed to ensuring equitable and
targeted energy distribution. In 2017,
when the Government of the Republic
of Indonesia initiated the “One Price
Petroleum” program to ensure that
communities in frontier, outermost,
and underdeveloped (3T) regions could
access petroleum at the same price as
in other regions, AKR played a strategic
role in distributing fuel to remote areas.
For AKR, the “One Price Petroleum”
policy aims to create social equity,
generate a multiplier effect in improving
community welfare outside Java, and
deliver indirect economic impacts. As
a form of support for this initiative, the
Company serves as an extension of the
government in ensuring that subsidized
energy supplies are distributed evenly
and remain affordable for communities
in need.
Investing in Industrial Development Facilities for Indonesia’s Economic Advancement [GRI 203-1]
As part of a commitment to developing a competitive industrial sector, AKR has taken the initiative to establish an integrated
industrial estate and port with the potential to generate large-scale employment. Through its subsidiary, PT Usaha Era Pratama
Nusantara, AKR collaborates with PELINDO, via PT Berlian Jasa Terminal Indonesia, to develop the Java Integrated Industrial
and Port Estate (JIIPE) Special Economic Zone (SEZ) in Manyar District, Gresik, East Java. This strategic project aligns with the
government’s vision of realizing Advanced Indonesia by enhancing industrial competitiveness and reducing logistics costs.
122 Sustainability Report 2024
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Java Integrated Industrial In 2024, the Java Integrated Industrial JIIPE Gresik SEZ is targeted to absorb
and Port Estate (JIIPE) Industrial Estate 199,918 direct jobs by 2036. The JIIPE
and Port Estate (JIIPE) was recognised as the Best Special Gresik SEZ project also provides tangible
Named Best Special Economic Zone (SEZ) for Industry by benefits to surrounding communities,
the Coordinating Ministry for Economic including:
Economic Zone of 2024 Affairs of the Republic of Indonesia. As 1. Job creation through local manpower
one of the national strategic projects service provider – PT UPERTAM
driving industrial growth in Indonesia, III Manyar,
JIIPE SEZ Gresik has successfully 2. Employment opportunities for nearby
delivered a multiplier effect and fishermen or their families through the
continued to evolve into an investment Fishermen’s Association of Mengare
destination for both foreign and Kramat Village,
domestic companies. 3. Training for fishermen or their families
and improvement of facilities,
This growth is supported by the especially in the Fishermen’s
availability of world-class utility facilities Association of Mengare Kramat
required by industries, port and Village,
multimodal transportation infrastructure 4. Knowledge-sharing about industrial
that helps reduce logistics costs, fiscal development with local communities
and non-fiscal incentives provided through regular outreach programs,
by the government, and a one-stop “Ngaji Melek Industri”,
licensing service to promote industrial 5. Development of nurseries and land
development and investment in the conservation in collaboration with
country. local communities.
President Joko Widodo On 23 September 2024, President As the majority shareholder of the JIIPE
Joko Widodo inaugurated the smelter SEZ Gresik industrial estate, AKR has
Inaugurates Smelter production facility of PT Freeport also prepared several subsidiaries to
Production of PT Freeport Indonesia, held at the Java Integrated enhance services at JIIPE SEZ Gresik,
Industrial and Port Estate (JIIPE) Special including those related to electricity
Indonesia at JIIPE Gresik Economic Zone (SEZ) in Gresik Regency, supply and energy storage, such
SEZ East Java Province. The smelter, built as the establishment of PT Berkah
with an investment value of Rp56 Renewable Energi Nusantara and
trillion, represents a major step by the PT Terminal Energi Primer. An LNG project
government in advancing industrial collaboration has also been initiated
downstreaming in Indonesia. The smelter between AKR and bp to provide gas
project is expected to stimulate the energy in the Gresik area by 2027.
growth of copper downstream industries
in the Gresik region and generate a
significant impact on the micro, small,
and medium enterprises (MSME) sector
nationwide.
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Our Communities
Creating Employment Opportunities and Promoting Local Recruitment [GRI 202-2]
As a form of commitment to the principle of equality, AKR surrounding operational areas, the Company is able to
provides fair opportunities for all Indonesian citizens to strengthen relationships with local stakeholders, enhance
become part of the Company. Every individual who meets the cost efficiency, and promote diversity and inclusiveness.
qualifications is given equal opportunity to pursue a career in
various positions without discrimination. As part of a long-term strategy, this initiative will generate
positive impacts on regional development, community
Specifically, AKR gives priority to communities around welfare, and the sustainability of the Company’s business.
operational areas (Ring-1) in the recruitment process.
By prioritising the recruitment of a local workforce from The added value obtained from recruiting local communities
includes:
Understanding of Local
Cost Efficiency
Culture
Employees from local communities possess a deeper Local recruitment offers greater cost efficiency
understanding of local culture, customs, and traditions. compared to hiring from outside the community.
They can assist the Company in navigating the local Transportation and accommodation expenses during
business environment, building relationships with local the recruitment process can be eliminated. As a result,
stakeholders, and communicating effectively with local recruitment and relocation costs can be significantly
customers. reduced.
Enhanced Diversity
Strong Retention
and Inclusion
Employees from local communities are more likely to
remain with the Company in the long term due to their Local recruitment can help AKR build a more diverse
strong ties to the community. Maintaining employee ties and inclusive workforce, enabling the Company to gain
with local communities is expected to motivate long- perspectives and understanding of local wisdom, which
term employment with the Company and reduce the risk may lead to increased innovation and creativity.
of high employee turnover.
Positive Impact on the
Local Economy
Local recruitment can have a positive impact on
the local economy. It creates job opportunities for
individuals within the community, which can help reduce
unemployment rates and drive regional economic
growth.
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BP AKR Fuels Retail Since 2015, AKR has established a partnership with British Petroleum (BP) through
the formation of a joint venture subsidiary, PT Aneka Petroindo Raya or bp APR. This
Continues to Create subsidiary focuses on developing fuel retail operations in Indonesia. In 2024, bp
Employment Opportunities AKR expanded by 15 new outlets. As a result of this growth, 123 local employees
were recruited to support operations at each location. In addition to contributing
for Local Communities to the local economy through job creation, the recruitment of local talent provides
operational advantages for bp AKR, particularly in terms of cultural understanding
and workforce mobility efficiency.
Engaging Local
Suppliers
[GRI 204-1]
Suppliers play a strategic role in business sustainability.
Therefore, the Company partners exclusively with reputable
41.46%
suppliers who meet established standards. Through
the biodiesel program, AKR is able to fulfil the Domestic
Component Level (TKDN) in its main distributed products,
thereby indirectly contributing to the economic growth of the
involved palm oil farmers.
The average TKDN value of B35 products in
As part of its sustainability commitment, AKR continues to 2024 exceeded the target.
positively impact economics through domestic products
and services and is determined to achieve a minimum of 30%
TKDN for B35 products.
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Our Communities
Operational Impact on Local Communities [SEOJK F.23] [GRI 413-1] [GRI 413-2]
AKR is committed to creating a safe, clean operational AKR project and operational activity is supported by an
environment free from negative impacts on surrounding Environmental and Social Impact Assessment (AMDAL)
communities. The Company proactively seeks to prevent document, covering both environmental and social aspects.
air and noise pollution, as well as minimize fire risks and other
potential hazards arising from operational activities. To maintain harmonious relations with local communities,
AKR provides a direct communication channel to receive
To ensure that the Company’s presence does not negatively reports, feedback, and complaints related to the Company’s
affect nearby communities, comprehensive impact analyses operations. Throughout 2024, AKR did not receive any
are routinely conducted to evaluate potential risks associated complaints from surrounding communities related to
with business activities and to ensure that appropriate operational activities, reflecting the effectiveness of the
mitigation measures are implemented. In addition, each Company’s approach to managing social and environmental
impacts.
AKR: Celebrating World In commemoration of World and ensure the implementation of
Environment Day, AKR Stagen Branch appropriate mitigation measures.
Environment Day, AKR demonstrated its commitment Through this initiative, AKR aims to
Stagen Planted 1,000 to environmental sustainability by make a tangible contribution to climate
planting 1,000 mangrove trees. To change mitigation while encouraging
Mangrove Trees ensure that the Company’s presence broader participation in environmental
does not negatively affect nearby preservation.
communities, comprehensive impact
analyses are routinely conducted, In addition to mangrove planting, AKR
intended to evaluate potential risks also participated in the Environmental
associated with business activities Innovation Competition.
JIIPE-BKMS: Mangrove and During the activity, a total of 1,500
mangrove trees and 500 indigovera
Indigovera Planting seedlings were planted within the JIIPE
SEZ Gresik area, with the expectation
of delivering long-term ecological
benefits.
As a demonstration of commitment
to environmental sustainability, To commemorate World Environment
in 2024, BKMS collaborated with Day 2024, BKMS participated in a
local stakeholders in mangrove and mangrove seedling planting program
indigovera planting activities at JIIPE in collaboration with the East Java High
SEZ Gresik. This initiative aims to support Prosecutor’s Office, planting 2,500
coastal ecosystem conservation and seedlings as a tangible demonstration
promote sustainable greening practices. of BKMS’s support for coastal
environmental conservation.
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CSR Program Management [GRI 3-3]
Each year, AKR consistently implements various Corporate the community. Through this method, AKR works with the
Social Responsibility (CSR) programs aimed at improving the community to establish priority scales, ensuring that each
welfare of communities surrounding its operational areas. implemented program addresses the most urgent needs.
These CSR activities are designed by involving communities
from the planning stage through to implementation, ensuring Furthermore, to ensure measurable impact, AKR conducts
that the programs are well-targeted and deliver tangible periodic evaluations of all CSR activities. These evaluations
benefits. cover the planning process, implementation, target
achievement, and long-term impacts experienced by the
To ensure that CSR programs align with community needs, community.
AKR applies the Management by Walking Around strategy—a
direct approach to more accurately identify the needs of
AKR CSR Pillars [SEOJK F.25]
AKR focuses its CSR programs on three main pillars: In addition to these three core pillars, AKR also carries out
1. Education various other CSR initiatives, including social and religious
2. Health activities, as well as the development of public facilities and
3. Community Development infrastructure.
Education Health Community Development
Improving Access to and Quality Building a Healthy and Supporting the Improvement of
of Education for the Younger Productive Society Community Welfare
Generation
AKR supports improved access to As part of its social responsibility,
Education serves as a primary and quality of healthcare services AKR remains dedicated to
driver in enhancing community for surrounding communities. implementing sustainable
welfare. However, not all regions Through various ongoing health community development and
have the same educational programs, basic healthcare empowerment programs in the
standards or sufficient access services are provided, health vicinity of its operations. Through
to quality education. Therefore, education sessions conducted, various initiatives, AKR not only
AKR is committed to supporting and disease prevention initiatives creates positive social impacts but
improvements in educational implemented to raise public also contributes to building a more
quality, particularly in operational awareness of the importance of a resilient ecosystem, reflecting its
areas located in remote regions. healthy lifestyle. active participation in supporting
improved community welfare.
As part of this support, AKR In addition, the Company
provides scholarship programs contributes to strengthening
for high-achieving students from local health infrastructure
underprivileged families living through various projects aimed at
near operational sites. AKR also reinforcing community healthcare
collaborates with schools to systems. These initiatives are
select scholarship recipients, expected to create a lasting
ensuring the aid reaches the impact on community well-being
right beneficiaries. In addition, and support more inclusive social
for children of employees who development.
achieve top academic rankings—
specifically ranks 1 to 5—AKR offers
one-year educational scholarships
to encourage learning motivation.
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Our Communities
Implementation of Corporate Social Responsibility Programs [SEOJK F.25] [GRI 413-2]
In implementing Social Responsibility programs, the Company 4. Funding support for community-based social activities
innovates to deliver more effective and sustainable solutions. 5. Provision of basic necessities for disaster-affected
AKR’s CSR activities aim to foster reciprocal relationships communities and low-income households
through beneficial initiatives between the Company and the 6. Support for the development of public facilities
community, particularly in the areas of education, health, 7. Blood donation drives
environment, and social welfare.
Throughout 2024, AKR and its subsidiaries continued various
Annually, AKR implements routine CSR programs, including: CSR programs that have become ongoing and sustainable
1. Educational scholarships for employees’ children initiatives of the Company. In addition, several new programs
2. Distribution of sacrificial animals during Eid al-Adha were introduced, both planned and in response to urgent
religious celebrations community needs.
3. Collaboration with local governments in environmental
conservation efforts The following is a snapshot of several CSR programs carried
out in 2024:
EDUCATION
In 2024, AKR continued its scholarship program for high-achieving employees’ children and organized the “Safety Goes to
School” initiative by delivering “Defensive Driving” awareness sessions for students in Kotabaru. At JIIPE-BKMS, educational CSR
activities included supporting the SNB “Melek Industri” Team in preparing students from Islamic boarding schools (santri) for the
industrial workforce.
AKR’s Spirit for Developing the Potential of Indonesian Students
AKR: Supporting the Since 2007, AKR has implemented In 2024, the Company once again
a scholarship program dedicated to opened registration for high-achieving
Development of Talented high-achieving children of employees. children of employees to apply for
Employees’ Children Through Over the past 17 years, this program has scholarships. Additionally, AKR provided
supported their growth into talented special assistance to children of
Scholarship Program individuals with remarkable potential. deceased employees as a form of care
and support for the AKR family.
AKR: Promoting Safety
Goes to School Initiative
In 2024, AKR, in collaboration with
Pelindo and the local Indonesian Navy
(TNI AL), initiated a “Defensive Driving”
awareness program at SMAN 2 Kotabaru
as part of an educational effort to
promote responsible driving practices.
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JIIPE-BKMS: Supporting As a form of support for this initiative,
PT Berkah Kawasan Manyar Sejahtera
SNB “Melek Industri” Team (BKMS) participates in providing
in Preparing Santri Human education and mentoring through the
“Ngaji Industri” and Santri Workforce
Resources for the Industrial Preparation programs. These initiatives
Sector aim to enhance competencies, build
professional character, and equip
prospective santri workers with a deeper
understanding of industrial dynamics.
The “Melek Industri” team of Santri
Nusantara Bersatu (SNB) is committed In addition, the “Melek Industri” team
to empowering santri through training facilitates access for the Gresik
and human resource development to community to participate in certified job
prepare them for contributing to the training, increasing their opportunities to
industrial sector, particularly within the gain employment within JIIPE SEZ Gresik.
Java Integrated Industrial and Port Estate With a focus on strengthening attitude,
(JIIPE) Special Economic Zone (SEZ) skills, and knowledge, the program is
in Gresik. expected to create a more prepared,
competent, and responsive workforce
while expanding employment access for
surrounding communities.
HEALTH
In 2024, AKR continued its health-focused initiatives by organizing blood donation drives and sponsoring sports week activities.
At JTT, CSR efforts were centered around support for community health posts (posyandu) for toddlers and the elderly. At BMS, the
Company served as a sponsor for the 2024 Occupational Health and Safety Month (Bulan K3) organized by DK3P East Java.
AKR’s Commitment to Building a Healthy Society
AKR: Participating in Blood At the Bitung Terminal, the blood
donation activity was joined by the Head
Donation Program for of Branch, operations team, security
Indonesian Red Cross personnel, office staff, and the Land
Transport team. Also in attendance was
the Chairperson of PMI Bitung City and
Chair of the Bitung City Family Welfare
In 2024, AKR once again took part in the Movement (PKK), Rita Tangkudung.
Blood Donation Program organized for
the Indonesian Red Cross (PMI). Held at
the Head Office in Jakarta and several
AKR branches, this program reflects
AKR’s commitment to caring for others.
The initiative was participated in by all
employees, from staff to the board of
directors.
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Our Communities
AKR: Sponsoring Sports The event featured a variety of sports
competitions, including football,
Week Event basketball, volleyball, badminton,
athletics, and others. Through this
initiative, AKR aims to strengthen
community bonds and foster a spirit
AKR served as a sponsor for the Sports
of sportsmanship in a positive and
Week event in Lampung Province, which
competitive environment.
was graced by the presence of the Mayor
of Lampung and other regional officials.
This support reflects AKR’s commitment
to promoting sports development and
public health.
JTT: Cares for the Health of
Toddlers and the Elderly
February 2024 March 2024 April 2024
Elderly Posyandu Elderly Posyandu Toddler Posyandu PMT
Blood measurement cartridge Blood measurement cartridge Provision of Supplementary Nutrition
Elderly Posyandu: Toddler Posyandu:
Blood Measurement Cartridge Supplementary Feeding Program (PMT)
In 2024, JTT initiated a Pos Pelayanan In addition to services for the elderly, JTT to raise community awareness on the
Terpadu (Integrated Service Post/ also ran a Posyandu program for toddlers importance of balanced nutrition for
Posyandu) program for the elderly to support early childhood health. In child development.
by conducting Blood Measurement 2024, this program was conducted
Cartridge activities. JTT’s commitment to three times, focusing on stunting As part of this initiative, JTT distributed
this initiative was demonstrated through prevention through health monitoring Supplementary Feeding (PMT) to
the implementation of five sessions held and proper nutritional intake. As part of help meet the nutritional needs of
throughout the year, from February to the activity, JTT provided Supplementary toddlers. The program is expected
September 2024. Feeding (PMT) to help fulfill toddlers’ to raise community awareness on the
nutritional needs. This program aims importance of balanced nutrition for
child growth.
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DPR: Strengthening With the spirit of We Care, We Do, We Share, Rumah Singgah Peduli can accommodate
up to 20 patients at a time. The shelter has since expanded with several branches,
Commitment to Public including one in West Jakarta. In addition to supporting free healthcare services, DPR
Health through Donation to also contributed additional aid in the form of milk for children and the elderly, rice, and
cooking oil, to further enhance community welfare.
Rumah Singgah Peduli
As a tangible expression of care for
public health, PT Dirgantara Petroindo
Raya (DPR) provided donations in
support of Rumah Singgah Peduli, an
initiative that offers free healthcare
services to local residents in need. The
shelter supports patients with various
medical conditions, including heart
disease, cancer, leukemia, and liver
disorders, by providing free ambulance
services, temporary housing for patients,
and accommodation assistance.
COMMUNITY DEVELOPMENT
As part of the Company’s commitment to supporting social and economic growth within communities, AKR actively implemented
community empowerment programs in 2024. Through these initiatives, efforts are made to enhance the skills and capacity of
local residents, enabling them to become more self-reliant and competitive. In addition, the Company initiates various responsive
programs to address urgent community needs, particularly in the event of natural disasters.
AKR’s Commitment to the Welfare of Surrounding Communities
AKR: Partner of Climate Previously, as part of the Climate Village
initiative, AKR also encouraged active
Village Program community participation in plastic waste
management and mangrove forest
conservation. Through support for
Adiwiyata schools, AKR helped promote
In 2024, the Company was appointed a environmental education.
Corporate Partner in the Climate Village
Program (Kampung Iklim), an initiative This program has been adopted at
launched by the Banjarmasin City AKR’s Stagen and Banjarmasin sites,
Government. Located in Taman Hijau earning an award from the Governor
Daun, RW 01, Belitung Utara Subdistrict, of South Kalimantan for transforming
West Banjarmasin District, the Climate riverside villages into greener and more
Village area has been recognised as a sustainable areas.
success by the Ministry of Environment
and Forestry (KLHK) and the City
Government, and was subsequently
entered into the National Model Garden
Competition.
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Our Communities
AKR and JTT: Sacrificial
Animal Donation
During the 2024 Eid al-Adha celebration,
AKR and JTT once again distributed
sacrificial animals as a form of care for
surrounding communities. The livestock,
including cattle and goats, were
distributed to several areas surrounding
the Company’s branches for allocation
to communities in need. This initiative
reflects AKR’s ongoing commitment to
social responsibility and sharing benefits
with the local community.
AKR: Distribution of Basic Several areas in Bitung City were
affected by natural disasters in April
Necessities to Natural 2024. A total of 2,889 households were
Disaster Victims impacted by flooding, landslides, and
strong winds caused by heavy rainfall
in the region. In an effort to support
affected communities, AKR took the
initiative to donate basic necessities
to the Bitung City Government. The aid
was received directly by the Regional
Disaster Management Agency (BPBD) of
Bitung City.
AKR: Donation for AKR’s SPBKB Widang and Babat In addition to sharing happiness, AKR
branches held a joint iftar and donation also provided donations to support the
Orphaned Children and event for orphaned children at the needs of the children at the orphanage.
Iftar Together Muhammadiyah Babat Orphanage as a This activity is hoped to bring benefits
form of care and compassion. and strengthen social responsibility
during the month of Ramadan.
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AKR: Donation of AKR’s Pontianak branch supported the
“Environmentally Friendly” program at
Trash Bins SDN 7 Pontianak by donating organic
and non-organic trash bins. The donation
aims to simplify waste management at
the school and create a cleaner learning
environment.
Additionally, this contribution serves as
an educational tool for students to learn
waste segregation from an early age.
Through this initiative, AKR hopes to instill
environmental awareness among the
younger generation.
AKR: Wajok Hilir Village In 2024, AKR’s Pontianak branch supported the Wajok Hilir Village Program through
various activities in the Gubeng Subdistrict. In appreciation of the program, the village
Program representatives expressed their gratitude for AKR’s ongoing support, particularly
the donation of basic necessities. This assistance has been highly beneficial to the
residents, especially for low-income families.
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Our Communities
JIIPE-BMS: Our JIIPE-BMS recognizes that the Throughout 2024, JIIPE-BMS provided
surrounding communities where the various forms of assistance to local
Commitment to Empower company operates must receive full fishermen and village communities,
Local Communities attention and support. Fishermen including business capital, rice and life
in the JIIPE SEZ Gresik Port waters jackets for fishermen, renovation funds
need training to empower them or be for fishermen’s halls, basic necessities,
provided with larger fishing boats to financial support for mosque
venture further into the strait estuary. renovations, and more.
Additionally, financial assistance and
training should be offered to local village
communities to enable them to become
self-sufficient by starting their own
businesses.
Training for Fishermen’s Association of Support for the Three Manyar Village Public Facility Renovation Assistance
Mengare Kramat Village Community As part of the company’s commitment
The Fishermen’s Association of Mengare The development of the JIIPE SEZ Gresik to social development, JIIPE-BMS
Kramat Village consists of approximately Port has had both direct and indirect also provided financial support for the
190 fishermen. Various training programs impacts on the communities in three renovation of various public facilities. In
and support were provided to help the villages: Manyarejo, Manyarsidomukti, 2024, several assistance programs were
fishermen and their families adapt to the and Manyarsidorukun, collectively successfully implemented, including
new conditions. known as the Three Manyar Village. In contributions to the CSR Collaboration
response to these changes, JIIPE-BMS Assistance Program for the renovation
The program includes skill training has taken the initiative to provide various of Barunawati Mosque and support for
for the fishermen and their family forms of support to improve the welfare the renovation of the Fishermen’s Hall in
members to enable them to transition of local residents. Kramat Hamlet.
to other sectors of employment, such
as construction projects or working in This assistance program includes the
companies. Additionally, the fishermen improvement of water channels and
were equipped with entrepreneurial village river irrigation systems to prevent
skills to create alternative sources of flood risks, as well as the creation of job
livelihood. opportunities for the local community.
Additionally, skill training is provided to
As further support, larger boats were enable residents to develop sustainable
provided to allow the fishermen to alternative businesses.
venture out into the estuary, enabling
them to continue their profession with a
broader range of reach.
AKR: Promoting the
Circular Economy through
Plastic Shredding Training
As part of its commitment to
sustainability, AKR, through JTT, in
collaboration with T.CARE and FH,
organized a Plastic Shredding Training
under the WeConnect program at the
RW 07 Secretariat Office in Koja, North The training was designed to equip participants with a comprehensive understanding
Jakarta. The event involved members of of plastic waste management based on the circular economy model. The materials
the Karang Taruna RW 07 as participants, covered included plastic shredding techniques, applicable business models, and
aiming to increase their understanding optimal strategies for running a recycling business, enabling participants to actively
of the economic potential and contribute to creating sustainable solutions for the environment and the local
opportunities in plastic shredding. economy.
134 Sustainability Report 2024
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JIIPE-BKMS: Training on As part of efforts to enhance the skills fabric as the primary material, glueing
of bag artisans in Kandangan Village, techniques, pattern-making (ngemal),
Making Bags from Batik Cerme, JIIPE-BKMS, in collaboration with cutting, applying leather combinations
and Weaving Fabric the Regional Craft Council (Dekranasda), for straps and handles, and finally the
organized a training program on making stitching and finishing processes.
bags from batik and woven fabric.
Through this training, it is expected that
This training was designed with a participants will be able to produce
hands-on approach, where 80% of the bags that are not only functional but
activities focused on practical work, also aesthetically appealing, with high
while the remaining 20% covered theory. market value.
Participants were guided through various
production stages, starting from the
lamination process of batik and woven
JIIPE-BKMS: Waste As part of its community development program, BKMS initiated a waste management
study at the “Makin Gemes” Reduce, Reuse, Recycle (TPS 3R) facility located in
Utilization Pilot Program Manyarejo, Gresik Bantul. This initiative aims to understand and evaluate effective
waste management practices so that they can be applied in other areas, leading to
sustainable waste management practices.
Sustainability Report 2024 135
Page 138
Our Communities
AKR’s Care for Cleaning Staff
In 2024, as a form of our care, AKR took the initiative to provide basic necessities for the cleaning staff at the Kotabaru Regency
Environmental Agency. This assistance received appreciation and gratitude from the local community, as it was highly beneficial
to the cleaning staff who are working hard to support their families.
Thank you to AKR for the much- Thank you for the basic necessities
needed assistance in the form of provided by AKR. This assistance
basic necessities. It has been very has been very beneficial, especially
beneficial for our families. as it directly impacted our families,
considering the timing just before
Mr. Fakhrianoor
Resident of Baharu Village, Kotabaru
Eid 2024.
Mr. Rudy Hartono
Resident of Dirgahayu Village, Kotabaru
136 Sustainability Report 2024
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Community Development Fund Realization
Rp 10.31 Billion
CSR Program Realisation for 2024
Through its CSR initiatives, AKR allocates resources for various The total realization of AKR’s CSR programs in 2024 amounted
programs that have a positive impact on the surrounding to Rp10.31 billion, allocated across various sectors, including
communities and the environment. With this strategy, AKR education, health, local economic empowerment, and
not only creates direct benefits for the community but also environmental initiatives. In its implementation, AKR strives to
builds a strong foundation for inclusive and sustainable long- ensure that every fund allocated not only provides immediate
term growth. benefits but also contributes to sustainable development and
the well-being of the engaged communities.
Throughout 2024, AKR consistently implemented CSR
programs that have become part of the Company’s long- In the reporting year, the parent company allocated Rp7.88
term commitment. In addition, AKR also designed and billion in CSR funds, representing 0.3% of the Company’s
implemented various new initiatives tailored to the needs of gross profit. These funds were directed toward a range
the communities around its operational areas. of corporate social responsibility programs focused on
supporting community development across key areas.
Company’s CSR Funds CSR Funds of the AKR Holding Company
2024 2023 2022 2024 2023 2022
Rp10,308,383,881 Rp24,197,277,383 Rp22,852,287,343 Rp7,877,606,178 Rp11,337,010,470 Rp20,789,494,843
Sustainability Report 2024 137
Page 140
Page 141
06
Our Conduct:
Governance, Ethics
& Compliance
Page 142
Our Conduct: Governance, Ethics & Compliance
Good Corporate Governance (GCG) is essential in ensuring the
sustainability of AKR’s business while creating long-term value
for stakeholders. AKR is committed to integrating GCG principles
into every aspect of its operations to achieve transparency,
accountability, and integrity across all business units.
Structure and Composition
of Governance
[GRI 2-9]
AKR recognizes that the implementation of sound and 7. ASEAN Corporate Governance Scorecard (ACGS) issued
consistent governance will lead to sustainable progress and by the ASEAN Capital Market Forum (ACMF); and
growth through accurate and measured decision-making 8. Corporate Governance Roadmap issued by the Financial
processes. The operational activities of the Company will Services Authority.
also become significantly more effective and efficient in
efforts to optimize service quality to stakeholders, as well as These regulations serve as the reference for the
to enhance the Company’s performance. Ultimately, this may implementation of Good Corporate Governance (GCG)
also strengthen Corporate Value. principles. Based on these regulations, the governance
structure of AKR consists of three main organs, namely
In its implementation, AKR’s governance practices are the General Meeting of Shareholders (GMS), the Board of
based on: Commissioners, and the Board of Directors.
1. Law of the Republic of Indonesia No. 40 of 2007
concerning Limited Liability Companies; In pursuit of best governance practices, the Board of
2. Law of the Republic of Indonesia No. 8 of 1995 concerning Commissioners and Board of Directors are also supported
the Capital Market; by auxiliary organs, each of which plays a significant role in
3. Financial Services Authority (OJK) Regulation No. 21/ the implementation of GCG. Each organ is responsible for
POJK.04/2015 concerning the Implementation of carrying out its respective functions and duties for the benefit
Corporate Governance Guidelines for Public Companies; of the Company and stakeholders.
4. OJK Regulation No. 32/POJK.04/2014 concerning the
Planning and Convening of the General Meeting of AKR’s commitment in conducting operational activities
Shareholders of Public Companies (POJK 32/2014); is always grounded in the principles of ethical behaviour,
5. OJK Regulation No. 33/POJK.04/2014 concerning the accountability, transparency, and sustainability. Through
Board of Directors and Board of Commissioners of Issuers such implementation, AKR is expected to continue to grow,
and Public Companies; maintain and enhance Company performance, and contribute
6. General Guidelines for Indonesian Corporate Governance to all stakeholders.
(PUGKI) 2021 issued by the National Committee on
Governance Policy (KNKG); Further detailed information regarding AKR’s governance
structure and Company organs can be found in the 2024
Annual Report in the Corporate Governance chapter.
140 Sustainability Report 2024
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Selection and Nomination Process of Governance Bodies [GRI 2-10]
AKR ensures that the entire selection and nomination process during the nomination meeting. Recommendations from the
for each governance body organ begins with the fulfilment NRC will then be submitted to the Board of Commissioners for
of various requirements. AKR prioritizes equality and fairness resolution at the GMS. Selected candidates will be appointed
in the governance mechanism to ensure that each Company upon approval by the GMS. The Board of Commissioners and
Organ acts in accordance with its respective function and role. Board of Directors are appointed based on qualifications
In the selection and nomination process, the Shareholders that meet the requirements as stipulated in OJK Regulation
hold full authority to appoint and dismiss the Board of Number 33/POJK.04/2014 concerning the Board of Directors
Directors and Board of Commissioners through the General and Board of Commissioners of Issuers or Public Companies.
Meeting of Shareholders (GMS). Shareholders may propose
candidates to be appointed as members of the Board of As part of the implementation of good governance, AKR also
Commissioners and Board of Directors of the Company. enforces a strict mechanism to prevent conflicts of interest,
including the prohibition of any affiliation among members
Subsequently, the Nomination and Remuneration Committee of the Board of Directors, Board of Commissioners, and
(NRC), under the Board of Commissioners, will conduct Controlling Shareholders.
discussions on the candidates’ profiles and qualifications
Chair of the Governing Body [GRI 2-11]
In the effort to realize Good Corporate Governance, AKR’s • Board of Directors
governance structure refers to Law Number 40 of 2007 The Board of Directors is responsible for managing the
concerning Limited Liability Companies, which consists of: Company. In carrying out its management functions, the
• General Meeting of Shareholders (GMS) Board of Directors is supported by the Internal Audit Unit,
The GMS serves as the highest governance organ. It Corporate Secretary, and Investor Relations.
holds the ultimate authority in decision-making, where
Shareholders may exercise their rights and authority over AKR implements a corporate governance structure
the management of the Company. comprising two main organs, namely the Board of Directors
• Board of Commissioners and the Board of Commissioners. The Board of Directors acts
The Board of Commissioners is responsible for supervising as the executive board, while the Board of Commissioners
the Board of Directors in managing the Company. In functions as the supervisory organ responsible for overseeing
performing its function, the Board of Commissioners the performance of the Board of Directors. The chair of the
is supported by two Committees, namely the Audit Company’s highest governance body is led by the President
Committee and the Nomination and Remuneration Commissioner, a non-executive position, and the President
Committee. Director who performs an executive role.
Governance Structure
General Meeting of
Shareholders (GMS)
Nomination and Remuneration
Committee
Board of Commissioners
Audit Committee
ESG Committee
Board of Directors
Investor Relations Corporate Secretary Internal Audit Unit
Sustainability Report 2024 141
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Our Conduct: Governance, Ethics & Compliance
Sustainable Leadership in the Board of Commissioners and the In 2024, AKR reviewed the Board of
Board of Directors refer to the work Directors and Board of Commissioners
AKR Board Charter guidelines and Code of Conduct Charter and planned to incorporate
stipulated in the Board Charter. The AKR Sustainable Leadership into the
Board Charter regulates various aspects, Company’s Board Charter. This
ranging from Legal Basis, Duties, initiative aims to enable the Board
Responsibilities and Authorities, to of Commissioners and the Board of
Reporting and Accountability. The Board Directors to play a more active role in
Charter is periodically reviewed and realizing sustainability performance at
updated in accordance with applicable AKR through sustainable and responsible
laws and regulations. business growth, encompassing social,
governance, and environmental aspects.
AKR ESG Committee
Achieving sustainability is implemented through the establishment of the ESG (Environmental, Social, and Governance)
Committee which is responsible for formulating strategy, providing recommendations, coordinating, reporting, and monitoring
the Company’s ESG initiatives. The ESG Committee is chaired by and reports directly to the President Director. [SEOJK E.1]
BOD - BOC
ESG Committee
ESG Task Force
AKR Logistics and Supply
BP Joint Ventures,
Chain operations, ATI, JIIPE Industrial Estate Ports,
AKR Trading & Distribution Manufacturing and New
AST, Including Network & Utilities and Operations
Initiatives
Operations, JTT
ESG Committee in Sustainability Management at AKR Delegation of Authority of the AKR ESG Committee
[GRI 2-12] [SEOJK E.1] [GRI 2-13]
The AKR ESG Committee plays a role in implementing The ESG Committee directly oversees the ESG Task Force,
sustainability, includes economic, environmental, and social which consists of Senior Employees from each division.
aspects. The Committee provides direction and oversight of In carrying out its duties, the AKR ESG Committee has the
sustainability efforts based on AKR’s sustainability objectives, following authorities:
values, mission, policies, strategies, and targets. 1. Access data, documents, and other information
regarding the Company’s resources necessary for the
Relevant divisions are responsible for executing the defined implementation of the Sustainable Action Plan.
objectives, values, vision, mission, policies, strategies, and 2. Communicate directly with employees including the
sustainability goals. Directors of each division lead and Board of Directors and the ESG Task Force regarding their
supervise the implementation of sustainability policies. The respective duties and responsibilities.
ESG Committee regularly holds meetings with the designated
officers of each division to assess sustainability performance.
142 Sustainability Report 2024
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3. With approval from the Board of Commissioners, involve In 2024, in connection with the internalization of ESG and
independent parties outside the ESG Committee sustainability within AKR, the Corporate Secretary team
members, if necessary, to assist in performing its duties. initiated several key activities as follows:
4. Exercise other authorities granted by the Board of • Reporting and coordination with regulators, including
Commissioners. the Indonesia Stock Exchange (IDX), Financial Services
Authority (OJK), and other relevant authorities.
The duties and responsibilities of the AKR ESG Committee in • Providing updates on new ESG standards, including
further detail are as follows: socializing the latest regulations to the Board of Directors,
1. Review business processes and identify and manage the Board of Commissioners, and Committees under the
impacts of AKR’s operations on environmental, social, and Board of Commissioners.
governance aspects. • Assisting the Board of Directors and Board of
2. Observe and monitor developments in Indonesian and Commissioners in establishing the ESG Committee,
international sustainability regulations and standards, formulating the ESG roadmap and framework, and
determine material topics relevant to AKR, and provide determining AKR’s sustainability strategy and pillars.
recommendations to the highest level of the ESG Task • Organizing ESG and sustainability-related workshops.
Force for the formulation of strategies, policies, targets, • Conducting materiality assessments and prioritizing topics.
and sustainability guidelines suitable for AKR. • Facilitating AKR initiatives in the field of renewable energy.
3. Periodically review AKR’s sustainability strategies, policies, • Coordinating the implementation of CSR programs.
targets, and guidelines. • Fostering relationships with all stakeholders, the Corporate
4. Periodically assess AKR’s sustainability performance Secretary community, and the capital market.
across all aspects of the Company’s Sustainability • Introducing and providing information on the Company’s
Commitment. strategic investments to stakeholders through various
5. Evaluate the effectiveness of communication in events such as the GMS, investor roadshows, media
disseminating AKR’s sustainability policies to both internal engagements, Company website, and social media
and external parties. platforms.
6. Participate in the development of public policies related to
climate change and environmental impacts. Throughout 2024, the ESG Committee held one (1) meeting
and carried out its duties and responsibilities, including:
Corporate Secretary Remains Active in Ensuring • Formulating AKR Horizon 2030 as AKR’s Sustainability
Integration of Sustainability Principles within AKR and for Progress Tracker.
the Board of Directors and Board of Commissioners • Monitoring the implementation of the 2024 ESG program.
[GRI 2-13] • Providing direction for necessary adjustments to ESG
programs and targets.
In relation to the implementation of sustainability principles at
AKR, the Company’s Corporate Secretary also plays an active
and central role in ensuring that the AKR ESG Committee
and ESG Task Force remain up to date with the latest ESG
developments.
Sustainability Competency Development [GRI 2-17] [SEOJK E.2]
AKR routinely provides training materials and sustainability • “ESG Investing: What is it and why investors care about it?”
competency development programs to the Board of • Indonesia International Sustainability Forum 2024
Directors and the Board of Commissioners. The training • ESG Risk Ratings – Benefits of Navigating Material
undertaken by the Company’s representatives is aimed at ESG Risks and Communicating Material ESG Risks with
strengthening understanding of sustainability aspects in Stakeholders
business and corporate governance, and supporting strategic • CDP’s Webinar “Advancing Nature-based Finance in Asia”
decision-making aligned with sustainability principles. Various • Responsible Supply Chain
training activities include short courses, workshops, seminars, • Value and Benefits of 2024 S&P Global Corporate
and involvement in sustainability projects. Sustainability Assessment (CSA)
In 2024, seminars related to sustainability were attended • Empowering Transformation: Shaping Sustainable
by Company representatives to enhance environmental Future Leaders
awareness and sustainable practices within AKR and to • Understanding Sustainability Assurance: “SR Assurance
promote sustainability leadership at the senior management Based on AA1000 Standards & SR Assurance Based on
level. Workshop and training topics attended throughout ISAE 3000”
2024 included: • Interdisciplinary Approaches to Developing Sustainable
Leadership
Sustainability Report 2024 143
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Our Conduct: Governance, Ethics & Compliance
Sustainability competency development specific to the Board of Directors conducted throughout 2024 is as follows:
No. Training Title Date Venue Organizer
Suresh Vembu
1. ESG Investing : What is it and why investors care 25 April 2024 Zoom IDX
about it?"
2. Setting Your Sail on the Indonesia Carbon 27 June 2024 Zoom IDX
Trading Ecosystem
3. Indonesia International Sustainability Forum 5 September 2024 Jakarta • Coordinating
2024 Ministry for
Infrastructure
and Regional
Development
• Chamber of
Commerce and
Industry (KADIN)
• McKinsey
4. ESG Risk Ratings - Benefits of Navigating 18 September 2024 Zoom IDX
Material ESG Risks and Communicating Material
ESG Risks with Stakeholders
5. CDP's Webinar "Advancing Nature-based 22 October 2024 Zoom CDPnature
Finance in Asia
6. Responsible Supply Chain 3 December 2024 Zoom IDX
Termurti Tiban
1. Permata Market Outlook : Anticipacing the 1 April 2024 Jakarta PERMATA
Return of twin deficit and the Fed's Long and
Winding Road
2. Personal Data Protection (PDP) Socialization 16 October 2024 Jakarta ADCO Law
3. Economic Outlook Permata "Beyond 3 December 2024 Jakarta PERMATA
Commodities : Unveiling Indonesia's Economic
Potential"
Governance Body Performance Evaluation [GRI 2-18]
To support the implementation of good governance, AKR has The President Director evaluates the annual performance
established a remuneration policy aimed at encouraging the of Board of Directors members, while the Nomination and
performance of the Board of Commissioners and the Board of Remuneration Committee (NRC) is responsible for evaluating
Directors, not only in terms of short-term financial outcomes the annual performance of the President Director. The
but also based on long-term sustainable achievements. evaluation results focus not only on financial achievements
Through the Annual General Meeting of Shareholders (AGMS), but also consider performance in environmental, social, and
AKR routinely evaluates performance based on the application governance aspects. These results serve as the basis for
of Good Corporate Governance (GCG) principles and the determining the remuneration of the Board of Directors and
follow-up to previous evaluation recommendations. provide improvement direction based on self-assessment
outcomes.
In addition, the Board of Commissioners and the Board of
Directors are accountable for achieving Key Performance The performance evaluation of the Board of Commissioners
Indicators (KPIs) that are specifically linked to the Company’s and the Board of Directors is based on the achievement of
strategy and implementation plans, including sustainability financial, operational, environmental, social, and governance
targets. Non-financial aspects such as operational performance targets through the General Meeting of
performance, environmental, social, and governance Shareholders (GMS) mechanism.
compliance are integral in the determination of remuneration.
This reflects the commitment to promoting social and
environmental responsibility, as well as good corporate
governance as essential pillars of the Company’s long-term
success.
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Transparency and
Accountability
AKR believes that transparency and accountability are the through clarifying the roles, execution, and responsibilities of
main pillars in driving the progress and sustainability of each Company organ, thereby ensuring effective, efficient
the Company. AKR is committed to integrating these two management in alignment with good governance principles.
principles throughout all business and operational activities,
with the aim of establishing AKR as a trusted, sustainability- In 2024, AKR’s commitment to transparency and
oriented energy company that creates a positive impact for all accountability—particularly in sustainability performance—
stakeholders. was demonstrated through various achievements and
recognitions from external parties. These acknowledgements
AKR’s commitment to transparency is manifested through serve as tangible proof of the Company’s efforts in applying
openness in decision-making processes and the clear sustainability and good governance principles, while also
and accurate disclosure of relevant material information. providing added value to stakeholders. AKR’s notable
Meanwhile, the commitment to accountability is realized achievements include:
Role of Governance Bodies in Sustainability Report Preparation [GRI 2-14]
The Company’s Governance Bodies play a vital role in the transparency quality including in financial reporting, and
sustainability report preparation process. The Board of assisting in the review of the independence and objectivity
Directors is responsible for leading, managing, and directing all of public accountants. The Nomination and Remuneration
of the Company’s operational activities. Under the leadership Committee (NRC), chaired by the Independent Commissioner
of the President Director, the entire Board of Directors seeks who has no affiliation with the Board of Commissioners, the
to ensure the implementation of the sustainability vision and Board of Directors, or the Company’s major shareholders, also
mission, encompassing environmental, social, and economic supports these oversight responsibilities.
aspects, along with the consistent application of good
governance principles. The AKR ESG Committee, together with the Board of Directors,
plays an active role in formulating the sustainability strategy
Meanwhile, the supervisory responsibility at AKR is carried referred to as the AKR Sustainability House, which is translated
out by the Board of Commissioners, supported by two into several flagship programs across various pillars within
Committees: the Audit Committee and the Nomination and business units, and in formulating AKR Horizon 2030 as the
Remuneration Committee, both chaired by the Company’s AKR Sustainability Progress Tracker. The ESG Committee also
Independent Commissioner. The Audit Committee was contributes to the Sustainability Report preparation process,
established to support the Board of Commissioners in from recommending workshops involving representatives
promoting the implementation of good governance, of all business lines to approving the material topics to be
establishing an adequate internal control structure, enhancing included in this report.
Code of Conduct
The Code of Conduct serves as a guide for employees in carrying out their duties and responsibilities based on the values of
integrity, professionalism, and compliance with regulations. Regular socialization sessions are conducted to emphasize the
important role of all stakeholders in monitoring and reporting violations through the whistleblowing system. These sessions aim to
raise awareness and understanding of the importance of honesty, integrity, and accountability of every member of the Company
in conducting business.
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Our Conduct: Governance, Ethics & Compliance
Human Rights Policy and Environmental Policy
As part of efforts to enhance sustainable governance, AKR has established Human Rights and Environmental Policies in line with
sustainability values since 2023. These policies represent the Company’s commitment to respecting human rights and protecting
the environment in the conduct of our business activities.
Occupational Health, Safety, and
Human Rights Policy
Environment (HSE) Policy
https://www.akr.co.id/esg/esg-overview/human-rights-policy https://www.akr.co.id/esg/esg-overview/hsse-policy
Remuneration Policy [GRI 2-19]
Under the remuneration policy, members of the Board of Commissioners are entitled to receive a monthly honorarium, while
members of the Board of Directors receive compensation consisting of basic salary, performance bonuses, facilities, allowances,
and management stock options. In addition, all Commissioners and Directors are also covered by insurance.
Remuneration Determination Process [GRI 2-20]
The determination of remuneration for the Board of Commissioners and the Board of Directors is conducted by the shareholders
in the General Meeting of Shareholders (GMS) based on recommendations from the Nomination and Remuneration Committee
(NRC). The NRC considers performance appraisal results in providing remuneration recommendations for the Board of Directors.
In this process, the Company does not use the services of external consultants to determine remuneration for either the Board of
Commissioners or the Board of Directors.
Annual Total Compensation Ratio [GRI 2-21]
Considering data confidentiality, AKR in this Sustainability Report is unable to disclose the detailed annual compensation ratio
of the highest-paid individual compared to the average annual total compensation for all employees, as well as the percentage
increase in the annual compensation ratio. Information on the total remuneration received by the Board of Directors and the Board
of Commissioners of the Company for the year 2024 can be found in the Company’s Annual Report in the Corporate Governance
chapter.
Whistleblowing Mechanism [GRI 2-26] [GRI 2-16]
AKR has provided a whistleblowing system reporting channel In practice, AKR will receive reports of suspected violations
for reporting suspected violations of ethics, policies, or laws such as fraud, corrupt practices, breaches of the Code of
related to the Company’s activities. Through this channel, Conduct, or legal violations. Reports are received directly
every employee, third-party vendor, supplier, and other by the President Director, after which a thorough and careful
stakeholders may report violations committed by AKR investigation is conducted by the Internal Audit Unit, referring
personnel in a secure and confidential manner. to prevailing laws and Company regulations.
146 Sustainability Report 2024
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AKR also ensures that communication with the whistleblower • Regularly socialized the whistleblowing system facility,
will be conducted confidentially by the Whistleblower reintroduced during the launch of the new Code
Protection Officer. This communication will be carried out if of Conduct
information or clarification is needed for further investigation. • Increased awareness of ethical behavior to prevent
violations
In 2024, AKR carried out several initiatives to strengthen • Detected potential violations early to minimize risks
whistleblowing channels as follows:
As of 2024, the reporting channels provided by the Company
include: [GRI 2-26]
A web-based/online form reporting system is available at: WhatsApp application at number:
https://wbs.akr.co.id +62 811-1321-911
Email addressed to:
lapor.haryanto.adikoesoemo@akr.co.id
Through this reporting channel, AKR seeks to optimize the reporting process of various critical matters within the Company,
including those related to economic, social, and environmental aspects, so that they may receive proper attention and follow-up
by the Company. In submitting a report, the whistleblower is required to provide accountable initial indication facts regarding the
reported fraud or violation, accompanied by supporting data (if any), which includes:
WHAT WHO WHEN WHERE HOW
Reported act/ Involved Time of Place/location Description
violation parties incident of incident of the incident
Conversely, whistleblowers are also entitled to protection 5. Protection for whistleblowers also applies to parties
from the Company, which includes: conducting investigations and those providing information
1. Assurance of the confidentiality of the whistleblower’s related to the complaint,
identity and the contents of the report submitted, except 6. In the event of retaliation in the form of pressure, threats,
upon request by law enforcement authorities, or other acts of reprisal, the whistleblower may report
2. Assurance of protection against any detrimental treatment the matter to the President Director. If the reported
towards the whistleblower, such as: matter cannot be resolved internally, the whistleblower
a. Unfair dismissal; is guaranteed the right to escalate the report to an
b. Demotion or reduction in rank; independent institution outside the Company.
c. Harassment or any form of discrimination;
3. Adverse records in the personal file record, As of 31 December 2024, AKR received 4 (four) whistleblowing
4. Assurance of protection from potential threats, reports related to the WBS. All reports have been resolved and
intimidation, sanctions (criminal or civil), or other unpleasant followed up by the Company in accordance with applicable
actions from the reported party, regulations within the Company.
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Our Conduct: Governance, Ethics & Compliance
Risk
Management
[SEOJK E.3] [GRI 2-23]
To achieve effective corporate governance, AKR is committed orientation is recognised. Long-term growth is believed to be
to managing and addressing risks efficiently and effectively. based on responsible financial planning and risk management,
The Company consistently prioritises prudence and risk focusing on efforts to reduce environmental impact, enhance
management to anticipate various challenges that may social contribution, and comply with the highest governance
arise, such as economic dynamics, business climate, and standards.
increasingly complex competition.
Based on these principles, the Board of Directors conducts
Risk management is an essential aspect of the Company’s an annual review of the Company’s capital and debt structure,
business plan, with specific financial resources allocated closely examining its alignment with strategic objectives
to support its implementation. In line with business growth and risks, including those related to sustainability issues and
and environmental dynamics, the Company continuously climate change challenges.
develops and updates a series of procedures and risk
management methodologies to identify, analyse, evaluate, This review process forms part of a broader and more
and mitigate risks, with the aim of providing assurance and comprehensive risk management framework, which not only
confidence to stakeholders. focuses on financial soundness but also carefully considers
environmental, social, and governance (ESG) aspects.
In accordance with the ASEAN Corporate Governance Through this approach, the Company ensures that capital
Scorecard (ACGS) framework, the Company continues to allocation strategies and debt management are designed
strengthen the integration of sustainability with corporate not only to optimise financial performance and shareholder
governance and strategic planning. The importance of value but also to contribute positively to communities, the
promoting sustainable growth and long-term business environment, and all stakeholders.
Risk Management and Internal Control System [GRI 2-24]
In risk management, AKR adopts both top-down and bottom- 5. To continuously ensure and monitor the implementation of
up approaches. In the top-down approach, the Board of established risk mitigation plans according to set timelines,
Directors evaluates key risks on a Company-wide basis. In 6. To review and provide input to Branch/Division/
the bottom-up approach, Department/Branch/Subsidiary Department/Subsidiary Heads on risk mitigation plans,
Heads assess more specific risks at each business unit or including when new issues arise during implementation,
operational level. 7. To conduct validation and verification (especially for
key risks) of existing risk controls and the progress of
Risk management is then carried out in a coordinated and mitigation/action plans through on-site visits to Branches/
collective manner with the Enterprise Risk Management Divisions/Departments/Subsidiaries,
(ERM) Department at the Head Office. The ERM Department 8. To conduct ongoing campaigns to foster a culture of risk
plays a role in managing risks identified by all personnel within awareness, ownership, and vigilance by emphasising
the Company. This approach is expected to strengthen that risk is the responsibility of every individual within the
accountability in risk management throughout the Company. Company,
9. To compile and periodically report the Consolidated Risk
The roles and responsibilities of the Company’s ERM Management Report to the President Director and relevant
Department are as follows: [GRI 2-24] Directors.
1. To develop and propose risk management concepts and
frameworks, including risk appetite, risk philosophy, risk Risks faced by the Company and the corresponding risk
tolerance, policies and procedures, and risk management management measures include:
structures to be implemented under the President Director 1. Country Risk
in alignment with the Company’s vision and mission, Macroeconomic conditions in Indonesia, political
2. To implement and communicate risk management policies developments, and government regulations affect the
and procedures in a consistent and continuous manner, Company and other businesses operating in Indonesia.
3. To ensure that all key/significant risks of the Company have a. Economic and Geopolitical Risk
been accurately identified, measured, and mitigated,
4. To propose priority risks requiring immediate attention
from Management based on the risk profile, by considering
impact and likelihood after assessing the effectiveness of
existing internal controls,
148 Sustainability Report 2024
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Economic and geopolitical risks remained a key focus product storage and distribution. Employees responsible
for the Company in 2024. Global conditions related to for these systems undergo regular training to enhance
geopolitical events, such as rising tensions between their expertise and vigilance in managing systems and
countries and shifting economic dynamics, may other operational equipment. To ensure effective and
impact the Company’s economic conditions. Risk continuous operational risk management, the Company
mitigation measures must be carefully implemented to implements the Three Lines of Defense: (a) business units
anticipate potential effects. Domestic factors such as managing daily operational risk as preventive control, (b)
inflation rate, GDP growth, taxation, and other political Risk Management as detective control, and (c) Quality
and economic developments in Indonesia are also Assurance as corrective control.
significant risk considerations.
b. Risk of Government Policy Changes 4. Safety, Health, and Environment (SHE) Risk
The Company is exposed to risks arising from changes The Company is exposed to Safety, Health, and
in government policies that may hinder or create Environmental (SHE) risks due to its involvement in the
opportunities in the conduct of domestic business basic chemicals, fuel, manufacturing, and logistics sectors.
operations. Government policy changes in taxation, These risks include fire, product spills, improper waste
currency controls, interest rates, import-export handling, equipment failure, system breakdowns, and
restrictions, petroleum subsidy policies, employment, others. SHE risks affect not only the Company but also the
licensing, and investment may affect the Company’s communities surrounding its operations. To prevent these
performance. Most of the petroleum products and risks, the Company enforces strict and detailed workplace
some basic chemicals traded and distributed by the safety regulations and provides training for employees
Company are imported. Changes in policy, import bans, to handle emergency situations. SHE procedures are
import quota restrictions, tariff regulations, or increased regularly updated in accordance with government and
import costs may affect Company performance. organisational regulations, including certifications specific
The awarding of subsidised petroleum distribution to certain regions.
contracts in subsequent years depends not only on
government tender processes and deregulation policy 5. Financial Risk
continuity but also on the Company’s ability to meet Key financial risks faced by the Company include credit
various criteria. risk, market risk (including interest rate risk, foreign
exchange risk, and commodity price risk), and liquidity risk.
2. Industry Risk In relation to credit risk, the Company exercises stringent
Supply and demand dynamics in the industries in which the monitoring in granting credit to customers. To address
Company operates affect AKR’s performance. The trading commodity price and currency fluctuations, the Company
and distribution segments are influenced by demand for applies a stable business model with price-based formulas
basic chemicals and petroleum, which are dependent on and manages foreign exchange risk through hedging.
Indonesia’s national and regional economic conditions. Financial risk management is detailed in the consolidated
The logistics services segment also faces demand financial statements audited by the Public Accounting
risk. The Company provides logistics and distribution Firm Purwantono, Sungkoro & Surja (a member firm of Ernst
infrastructure services to third parties in Indonesia. An & Young).
economic slowdown domestically or globally may impact
international trade, which in turn reduces shipping activities 6. Pandemic Risk
and logistics service demand. Pandemic risk (COVID-19) remained relevant through 2024
and continues to require management both globally and
In addition to supply and demand risks, the Company also domestically. This risk also impacts the management of
faces business competition risks from other companies other risk categories (country, industry, operational, SHE,
in the same line of business. To mitigate these risks, the and financial risks). In response, the Company continues
Company continues to improve logistics infrastructure to implement mitigation strategies previously applied,
for the distribution of energy and industrial raw materials, adjusting them to the prevailing pandemic trends.
maintain strong relationships with suppliers, and enhance
service quality to customers. Risk management measures include the formation of a
Company task force to monitor and regularly conduct
3. Operational Risk awareness campaigns for employees on COVID-19 hazards
Operational risks arise when the Company fails to adhere and the implementation of 5M (wearing masks, washing hands,
to standard operating procedures, experiences employee maintaining distance, reducing mobility, and maintaining
mismanagement, system disruptions, or external immunity), booster vaccinations for employees, and regular
events such as weather changes, natural disasters, and antigen swab testing.
supply chain disruptions. These risks are related to daily
operations. To manage them, the Company establishes In addition, the Company has implemented an Internal Control
and continuously updates standard operating procedures System as part of Management’s efforts to ensure that the
to reduce risks and align operations with business and Company’s operations are conducted in accordance with the
technological demands. Backup technologies and highest professional standards applicable in the industry.
operating systems are in place should the main systems
fail. A centralised IT system supports monitoring of The internal control process is designed, implemented, and
overseen by the Board of Commissioners and the Board
of Directors and involves the active participation of other
members of Management and all employees.
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Our Conduct: Governance, Ethics & Compliance
The Company’s Internal Control System refers to the The Company views internal control as a series of actions
internationally recognised framework established by the encompassing the entire business process. Internal control
Committee of Sponsoring Organizations of the Treadway is embedded in the core management cycle: planning,
Commission (COSO). COSO defines internal control as a execution, and monitoring. The internal control system
process involving the Board of Commissioners, the Board of components in the Company include:
Directors, and other personnel. This is aligned with the Internal 1. Control environment, covering integrity, ethical values,
Control System in the Company, which continues to build an competence of individuals and entities, management
organisational control structure involving all human resources. philosophy and operating style, delegation of authority
and responsibility, and organisation and development of
The Company believes the internal control system is designed business activities in line with management direction,
to provide reasonable assurance regarding the achievement 2. Risk assessment aimed at identifying, analysing, and
of the following three objectives: managing risks related to various business activities,
1. Effectiveness and efficiency of operations, 3. Control activities performed in determining policies
2. Reliability of financial reporting, and procedures set by management to help ensure the
3. Compliance with applicable laws and regulations. achievement of business objectives,
4. Information and communication that enable individuals and
entities to obtain and exchange information necessary to
conduct, manage, and control the Company’s operations,
5. Monitoring activities intended to assess the quality of the
Company’s performance through continuous monitoring,
separate evaluations, or a combination of both.
Further information on AKR’s Risk Management and Internal
Control System can be found in the 2024 Annual Report under
the Corporate Governance section.
Evaluation of Risk Management Implementation [GRI 2-26]
AKR continuously develops and enhances its integrated, With a structured risk management system, AKR is able
comprehensive, and unified risk management framework to identify and manage risks more effectively. As a result,
and internal control structure. This framework aims to provide the Company is able to make accurate and well-informed
early warning information on potential risks that may affect the strategic decisions concerning the operations of the
Company’s outcomes. With such information, the Company is Company and its subsidiaries.
able to take appropriate measures to minimise risk exposure.
As part of AKR’s efforts to enhance risk awareness culture
Risk management has made a positive contribution to across all operational areas, a series of activities was
planning processes, decision-making, and the strengthening conducted throughout 2024, including:
of Good Corporate Governance (GCG) implementation 1. Internal Audit Unit performed audits using a risk-based
at AKR. The risk management system implemented by the approach, focusing on specific areas/processes/
Company is capable of minimising and/or reducing the impact products,
and likelihood of risks. This is reflected in the effectiveness 2. Periodic follow-ups on recommendations and findings
of the quality, quantity, and timeliness of the execution of were carried out to ensure implementation by audited
established risk mitigation plans. parties within the designated deadlines,
3. Coordination with Departments at the Head Office was
conducted for recommendations requiring action from
central functions.
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Financial Implications and Other Risks Arising From Climate Change [GRI 201-2]
The Company recognises that climate change represents and retail segments. Over time, the Company has continued
one of the greatest challenges with broad and significant to evolve, now playing an active role in supporting Indonesia’s
implications. Therefore, the Company is committed to manufacturing sector through the JIIPE Special Economic
mitigating its impacts through sustainable strategies that Zone (KEK).
ensure long-term resilience.
As part of its support for the government’s climate change
In line with this commitment, AKR and all its business units are agenda, since 2022 the Company, through the ESG
conducting an inventory of risks and opportunities arising Committee, has established a commitment to support the
from climate change across their respective operational achievement of the net zero emission (NZE) target by 2060.
activities. This risk and opportunity mapping process will This includes maintaining operational efficiency, participating
serve as a critical foundation for formulating strategic policies, in the biodiesel energy transition program, and innovating
including measures for future business portfolio expansion in new energy sources. This long-term commitment is
and diversification. the primary focus of the AKR ESG Committee and will be
developed through a roadmap with measurable targets. As
Over more than six decades of business operations, AKR’s part of the Action Areas within the AKR Sustainability House,
resilience has been consistently demonstrated. This is this initiative encompasses a comprehensive evaluation of
reflected in the evolution of its business lines, originating from business and operational activities to monitor the Company’s
logistics and supply chain services with core competencies contribution to Indonesia’s NZE goals.
in the distribution of chemicals and petroleum for both B2B
AKR Participates in Summit 2024 in Bali. This prestigious ESG approach across the Company
forum, organized by the Hang Seng and its subsidiaries, covering marketing,
Sustainability Leadership University of Hong Kong and Universitas finance, and governance. AKR also
Dialogue at the 2nd Asia Airlangga, serves as a platform for gathered insights and best ESG
discussion among business leaders, practices from other business players
Sustainability and ESG academics, and stakeholders from that can strengthen sustainable
Summit 2024 various countries on the implementation leadership and create long-term value
of sustainability and current ESG issues. for the Company.
In the panel session themed Participation in this forum reflects AKR’s
AKR’s active participation in various “Interdisciplinary Approaches to ongoing journey towards responsible
initiatives supporting sustainability and Developing Sustainable Leadership: business transformation and global
ESG issues continued in 2024, when the Insights from Marketing, Finance, and competitiveness by sharing insights,
Company served as one of the speakers Governance,” AKR shared its experience best practices, and innovative solutions
at the 2nd Asia Sustainability and ESG on implementing a multidisciplinary for a sustainable, inclusive, and resilient
future.
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Our Conduct: Governance, Ethics & Compliance
Business Ethics
and Compliance
[GRI 2-27]
Business ethics and compliance serve as fundamental pillars AKR ensures that all actions remain compliant with prevailing
in establishing sound corporate governance and ensuring laws and regulations. This compliance covers various aspects,
long-term sustainability across all business activities of the including environmental protection, social and economic
Company. The implementation of these two principles is a key responsibility, product quality, customer protection, human
element in supporting corporate responsibility toward the rights, employment, anti-corruption and anti-gratification, tax
environment, society, and all stakeholders. Business ethics compliance, and other related matters.
and compliance are core values embedded throughout the
Company’s operations by all personnel. In addition, the Company periodically conducts Legal
Due Diligence to ensure full compliance with applicable
Business ethics and compliance principles apply to all regulations, with adjustments made in line with the ASEAN
employees at every level of the organisation, beginning Corporate Governance Scorecard (ACGS).
with the signing of the Code of Conduct upon joining the
Company.This Code serves as a reference in all daily activities. As of the end of the reporting year, there were no monetary
The Company also regularly conducts various programs to or non-monetary sanctions related to the Company’s non-
strengthen employees’ understanding and application of compliance with applicable laws and regulations.
the Code of Ethics. Any violation of the Code is subject to
strict action, ranging from formal warnings to termination of
employment, in accordance with the severity of the violation.
Sustainable Procurement Policy
Since 2023, the Company has implemented a Sustainable Procurement Policy designed to regulate the procurement process
throughout the organisation. This policy integrates sustainability principles into all stages of procurement, including supplier
selection, risk evaluation, and performance monitoring. Through this policy, the Company is committed to ensuring that every
step in the supply chain considers environmental, social, and economic aspects while promoting responsible and sustainable
business practices.
The policy is accessible on the Company’s website:
https://www.akr.co.id/esg/esg-overview/sustainable-procurement-policy
Conflict of Interest [GRI 2-15]
Conflict of interest is one of the key challenges in 1. The Board of Directors must always avoid any conflict of
implementing good corporate governance and is a critical interest in the execution of its duties. The Board of Directors
element in ensuring the sustainability of business operations. shall not use its position for personal gain or for the benefit
The Company recognises the risks associated with conflicts of any related person or party,
of interest and is fully committed to complying with Financial 2. The Board of Directors must avoid any activities that may
Services Authority (OJK) Regulation No. POJK.04/2019 compromise its independence in overseeing the Company,
concerning Affiliated Transactions and Conflicts of Interest in 3. The Board of Directors is required to complete a Special
Certain Transactions. Register disclosing its shareholding and/or that of its family
in other companies,
As a preventive measure against potential conflicts of interest 4. In the event of a conflict of interest, it must be disclosed,
and to protect the interests of the Company and Shareholders and the concerned member of the Board of Directors shall
from any negative implications, the Company has established abstain from participating in the Company’s decision-
a set of principles specifically addressed to the Board of making process,
Directors, which include: 5. The Board of Directors is required to declare any conflict
of interest in matters stated in the Company’s Work Plan
and Budget.
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Anti-Corruption Commitment [GRI 205-1] [GRI 205-2] [GRI 205-3]
In conducting its business and operations activities, the affirms its commitment to complying with all applicable anti-
Company is committed to preventing all forms of corruption, corruption regulations, in accordance with Law No. 20 of 2001
gratification, and fraud to ensure clean, transparent, and law- on the Amendment to Law No. 31 of 1999 on the Eradication
abiding corporate governance practices. of Criminal Acts of Corruption, to ensure transparency,
accountability, and ethical business practices throughout its
As part of the AKR Horizon 2030, the Company is committed operations.
to consistently implementing the Anti-Corruption Program
to uphold integrity across all business activities and promote All personnel are required to sign an Integrity Pact as a
the Company’s zero-tolerance value. The Company does not commitment to avoid corrupt, collusive, and nepotistic
tolerate any form of corruption or violations of prevailing laws practices. Integrity Pact mandates all procurement processes
and regulations. be conducted transparently and in accordance with the Code
of Ethics. Suppliers are also required to sign the Integrity Pact
The Company has established a Whistleblowing System (WBS) to ensure that they act honestly and refrain from offering
as a safe and confidential reporting mechanism, enabling gifts or engaging in bribery, in order to prevent Corruption,
employees and stakeholders to report suspected acts of Collusion, and Nepotism in procurement processes
corruption without fear of retaliation. The Company also
100% Employees 100% Supplier & Vendor
AKR has signed the Integrity Pact and has been provided AKR has signed the Integrity Pact and has been
with socialisation of the Company’s Code of Conduct, provided with socialisation related to the
which includes the Anti-Corruption commitment. Anti-Corruption commitment.
AKR adopts a firm stance against all forms of violations within Suppliers and vendors found to have breached the Integrity
the Company. Employees proven to have violated the Integrity Pact, particularly in connection with acts of corruption and
Pact are subject to various consequences, ranging from moral gratification, will be subject to sanctions under applicable
sanctions and administrative penalties to civil and/or criminal laws and regulations, including unilateral termination of
claims for damages in accordance with applicable legal contracts by the Company without any form of compensation
provisions. In addition, such individuals are required to resign or indemnification.
without receiving any compensation from the Company.
In 2024, there were no reported violations related to
corruption or gratification received by the Company.
Participation In Public Policy Development
The Company actively participates and contributes in This initiative aims to establish a strong foundation in achieving
collaboration with various relevant stakeholders, including sustainability goals and creating long-term positive impact.
the government, in the development of public policy. The Company also leverages its membership in various
Constructive input is consistently provided to support the business associations within its operating sectors as a
creation of a conducive business ecosystem for optimal and platform to collectively express views and provide input.
sustainable economic growth.
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Our Conduct: Governance, Ethics & Compliance
Policy On Political Involvement
The Company maintains a neutral stance by refraining from The Company is also committed to avoiding all forms of
aligning with or supporting any political party. This policy political contributions, including donations to specific political
ensures that all business and operations activities are carried groups. Furthermore, the use of Company facilities for
out transparently, independently, and free from political political activities is strictly prohibited. Employees running for
influence that could lead to conflicts of interest. political office are required to resign from their employment
status with the Company. [GRI 415-1]
Data Privacy and
Cyber Security
[GRI 418-1]
The Company recognises that rapid technological The Company’s Information Technology (IT) governance
advancement brings not only convenience but also is implemented through a function-based organisational
challenges, particularly in the areas of data protection and structure to ensure effective, efficient, and secure digital
cyber security. Since 2021, the Company has strengthened operations. Each function plays a strategic role, including
the implementation of data protection and cyber security data centre management, network operations, application
across all operational lines. This includes the enforcement of a development, technical support, and cyber security
comprehensive cyber security policy to manage risks related monitoring. Furthermore, IT services are provided at
to the confidentiality, integrity, and availability of information branch locations to ensure comprehensive support for all
within the corporate environment. business operations. This approach reflects the Company’s
commitment to integrated and responsive IT governance
The Company has established policies, governance aligned with dynamic business needs. For more detailed
structures, and standard procedures concerning data privacy information details on IT governance, IT management,
and cyber security, as outlined in the following documents: challenges and strategies, IT innovation and outreach, IT
• ITE-SCO-SCO-POL-001 – IT Security Policy governance enhancement, and future IT development plans,
• ITE-SCO-SCO-PRO-001 – Cyber Security Incident please refer to page 239 of the Annual Report.
Response
In 2024, the Company conducted privacy note socialisation
To safeguard the security and confidentiality of personal and as part of efforts to strengthen data protection. To support its
customer data, various technologies have been adopted, implementation, a dedicated task force was also established,
including data encryption, multi-factor authentication (MFA), responsible for managing and monitoring data privacy-related
data masking, and tokenisation. These measures ensure that issues. AKR has appointed the Legal and IT Division as the Task
only authorised personnel have access to critical information Force Team responsible for overseeing the dissemination of
and help minimise the risk of data breaches. Personal Data Protection (PDP).
System security is reinforced through endpoint protection. Throughout 2024, the Company recorded no incidents of
Cybersecurity training and awareness programs are regularly personal customer data breaches. Continuous efforts are
provided to employees to ensure data security. AKR regularly undertaken to protect the security and confidentiality of data
conducts cybersecurity training and awareness programs through consistent implementation of systems, policies, and
to enhance data security. Additionally, the company oversight to maintain the trust of all stakeholders.
continuously adopts cutting-edge technologies to drive
operational digitalization.
154 Sustainability Report 2024
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In today’s digital era, the security 2. Data Security and Protection
of personal and customer data has • Establishment of data security
become a top priority. With the rise policies and internal compliance
of cyberattacks and data misuse, the measures, including access
Company has implemented IT programs control and increased security
focused on data protection as a critical awareness,
element in maintaining privacy and • Implementation of endpoint
consumer trust. The following are key protection such as antivirus,
initiatives and programs developed to firewalls, and monitoring systems
ensure data protection and support for network-connected devices,
AKR’S Commitment to efforts in combating cybercrime:
Personal and Customer 1. Personal and Customer Data 3. Cybercrime Handling and
Protection Prevention
Data Protection and • Implementation of data • Conducting cybersecurity training
Cybercrime Prevention encryption to safeguard the and education programs for all
confidentiality, integrity, and employees,
privacy of information, • Performing threat intelligence
• Application of Multi-Factor analysis to anticipate attacks and
Authentication (MFA) to ensure accelerate response efforts,
access is granted only to
authorised parties,
• Deployment of data masking
and tokenisation to protect data
during processing.
AKR Customer Relationship Management (CRM) System [SEOJK F.17]
To maintain harmonious relationships with customers, the Company utilizes a Customer Relationship Management (CRM) system
that supports the commercial team in analyzing customer demand, purchase history, and future planning. CRM is integrated with
the Distribution Planning System ensuring the timely delivery of petroleum and basic chemical products with consistent quality
and efficient logistics.
CRM Services Provided Digitalization, automation & Simplication
∙ Enganging New Customer From: To:
∙ Reminder and Appoinment ∙ Paper Submission ∙ Paperless
∙ Integration with Absence Application ∙ Approval by Email ∙ Approval by System
∙ AKR News ∙ System Silo ∙ All-in-One System
∙ Planning and Forecasting ∙ Not Integrated ∙ Integrated System
∙ Customer Discount Simulation ∙ Manual Mapping ∙ Geo-tagging Technology
∙ Customer Quotation ∙ Web-based ∙ Mobile Apps & Web-based
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Our Conduct: Governance, Ethics & Compliance
In greater detail, the functions of this IT-based CRM system • Customer Discount Simulation
are as follows: Sales personnel may calculate margin contribution prior to
• New Customer Display submitting a price quotation to customers in PDF format.
Sales personnel may input prospective customers into • Integration with Offsite Attendance Application
the system. Sales personnel may perform check-in and check-out
• Planning and Forecasting at customer locations without returning to the office,
Sales personnel may conduct monthly sales planning per supported by Geo-Tagging technology embedded in
customer. the system.
• Meeting Reminders • AKR News
Reminders are provided for all scheduled appointments. Sales personnel may receive product, pricing, and related
updates from the AKR team.
• Flexible Ordering System
Sales personnel may create Sales Orders via mobile
phones or laptops anytime and anywhere.
• Reporting and Dashboard Features
156 Sustainability Report 2024
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To enhance business and operational sustainability, the As a further measure, the Company provides comprehensive
Company utilizes the latest information technology systems. after-sales support. Branch representatives, the sales team,
Through this implementation, real-time monitoring of and Customer Relationship Officers (CROs) are readily
product status and fleet positioning is achieved, ensuring available to address customer concerns and resolve potential
product quantity, quality, and service delivery meet customer issues. The M-Files system is employed to ensure complaints
expectations. are resolved promptly and accurately.
Additionally, customer feedback is regularly monitored and Through the adoption of advanced systems, excellent service
analyzed to identify areas for improvement. This feedback standards, and a commitment to continuous improvement,
serves as the basis for implementing corrective actions and the Company is confident in its ability to deliver maximum
delivering solutions aimed at increasing customer satisfaction. customer satisfaction.
Sustainability Report 2024 157
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List of Disclosure Based on
POJK NO.51/POJK.03/2017
[SEOJK G.4]
No. Index Index Name Page
Sustainability Strategy
A.1 Explanation on Sustainability Strategies 46
Overview of Sustainability Aspects Performance
B.1 Economy Aspects 6-7
B.2 Environmental Aspects 6-7
B.3 Social Aspects 6-7
Company Profile
C.1 Vission, Mission, Sustainable Values 22
C.2 Company Address 29
Business Scale:
a. Total assets or assets capitalizationm and total liabilities;
C.3 b. Total employee based on gender, position, age, education and employment status; 18, 29, 91
c. Percentage of share ownership; and
d. Operational area.
C.4 Product, Service and Business Activities 24
C.5 Member Association 24
C.6 Significant Changes 11
Director Explanation
D.1 Director Explanation 36-40
Sustainable Corporate Governance
E.1 Person in Charge Responsibility for Sustainable Finance 44-45, 142
E.2 Sustainable Finance Competency Development 143
E.3 Sustainable Finance Risk Assessment Implementation 148
E.4 Stakeholders Relations 50
E.5 Sustainable Finance Implementation Problems 46
Sustainable Performance
F.1 The Activities of Building a Culture of Sustainability 6-7, 18
Economic Performance
Comparison of Production Targets and Performance, Portfolio, Financial Targets, or Investment,
F.2 66
Revenue and Profit
Comparison of Portfolio Targets and Performance, Financing Targets, or Investments in Financial
F.3 59
Instruments or Projects in Line With the Implementation of Sustainable Finance
Environmental Performance
F.4 Environment Cost Incurred 87
Material Aspect
F.5 Use of Environmentally Friendly Materials 27, 68
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No. Index Index Name Page
Energy Aspect
F.6 The Amount and Intensity of Energy Used 76
F.7 Efforts and Achievement of Energy Efficiency Including Use of Renewable Energy Sources 76, 80
Water Aspect
F.8 Water Used 81
Biodiversity Aspect
F.9 Impacts from Operational Areas Close to or in Conservation Areas or Having Biodiversity 85
F.10 Biodiversity Conservation Efforts 85
Emission Aspect
F.11 The Amount and Intensity of Emissions Produced by Type 78, 79
F.12 Efforts and Achievement Emission Reduction Carried Out 80
Waste and Effluent Aspect
F.13 The Amount of Waste and Effluent Produced by Type 82, 85
F.14 Mechanism of Waste and Effluent Management 84
F.15 Spills that Occur (if any) 84
Environmental Complaint Aspect
F.16 The Amount and Material of Environmental Complaints Received and Resolved 87
Social Aspect
F.17 Commitment to Provide Services for Equivalent Products and/or Services to Consumers 155
Employment Aspect
92, 103, 104,
F.18 Equality of Employment Opportunities
106, 108
F.19 Child Labor and Forced Labor 92
F.20 The Regional Minimum Wage 108
F.21 Decent and Safe Working Environment 44, 103
F.22 Training and Capacity Building of Employees 111, 112
Society Aspect
F.23 Operational Impacts to the Surrounding Community 126
F.24 Public Complaints 126
F.25 Environmental and Social Responsibility Activities 127, 128
Responsibilities for Developing Sustainable Products/Services
F.26 Innovation and Development of Sustainable Financial Products and/or Services 64-65, 68, 71
F.27 Products/Services that have been Evaluated for Safety for Customers 68
F.28 Products/Service Impacts 68
F.29 Number of Products Recalled 69
F.30 Customer Satisfaction Survey of Sustainable Finance and/or Services 69
Others
F.26 Written Verification from an Independent Party (if any) 15
F.27 Feedback Form 15
F.28 Feedback on Previous Year’s Sustainability Report 15
Disclosure List Based on POJK No.51/POJK.03/2017 regarding the Implementation of
F.29 158
Sustainable Finance for Financial Services Institutions, Listed Companies and Public Companies
Sustainability Report 2024 159
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GRI Content
Index
PT AKR Corporindo Tbk (AKR) has reported the information cited in this GRI content index for the
Statement of use
period 01 January – 31 December 2024 with reference to the GRI Standards.
GRI 1 GRI 1: Foundation 2021
GRI Standard Disclosure Location
GRI 2: General 2-1 Organizational details 18, 28, 27
Disclosures 2021
2-2 Entities included in the organization’s sustainability reporting 10
2-3 Reporting period, frequency and contact point 10, 15
2-4 Restatements of information 11
2-5 External assurance 15
2-6 Activities, value chain and other business relationships 24, 28, 68
2-7 Employees 90, 91
2-8 Workers who are not employees 90
2-9 Governance structure and composition 140
2-10 Nomination and selection of the highest governance body 141
2-11 Chair of the highest governance body 141
2-12 Role of the highest governance body in overseeing the management of
142
impacts
2-13 Delegation of responsibility for managing impacts 142, 143
2-14 Role of the highest governance body in sustainability reporting 44-45, 145
2-15 Conflicts of interest 152
2-16 Communication of critical concerns 146
2-17 Collective knowledge of the highest governance body 143
2-18 Evaluation of the performance of the highest governance body 144
2-19 Remuneration policies 146
2-20 Process to determine remuneration 146
2-21 Annual total compensation ratio 146
2-22 Statement on sustainable development strategy 46, 52
2-23 Policy commitments 47, 148
2-24 Embedding policy commitments 47, 148
2-25 Processes to remediate negative impacts 49, 50
2-26 Mechanisms for seeking advice and raising concerns 146, 147, 150
2-27 Compliance with laws and regulations 87, 152
2-28 Membership associations 29
2-29 Approach to stakeholder engagement 50
2-30 Collective bargaining agreements 93
GRI 3: Material Topics 3-1 Process to determine material topics 12
2021
12-14, 49, 50,
3-2 List of material topics
52
12-13, 49, 50,
3-3 Management of material topics
52
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GRI Standard Disclosure Location
GRI 201: Economic 3-3 Management of material topics 50, 52
Performance 2016
201-1 Direct economic value generated and distributed 67
201-2 Financial implications and other risks and opportunities due to climate
59, 151
change
GRI 202: Market 3-3 Management of material topics 50,52
Presence 2016
202-1 Ratios of standard entry level wage by gender compared to local minimum
108
wage
202-2 Proportion of senior management hired from the local community 108, 124
GRI 203: Indirect 3-3 Management of material topics 50, 52
Economic Impacts 2016
203-1 Infrastructure investments and services supported 48, 122
203-2 Significant indirect economic impacts 121
GRI 204: Procurement 3-3 Management of material topics 50, 52
Practices 2016
204-1 Proportion of spending on local suppliers 125
GRI 205: Anti- 3-3 Management of material topics 50, 52
corruption 2016
205-1 Operations assessed for risks related to corruption 153
205-2 Communication and training about anti-corruption policies and
153
procedures
205-3 Confirmed incidents of corruption and actions taken 153
GRI 302: Energy 2016 3-3 Management of material topics 50, 52
302-1 Energy Consumption Within the Organization 76
302-2 Energy consumption outside of the organization 76
302-3 Energy Intensity 76
302-4 Reduction of energy consumption 77
GRI 303: Water and 3-3 Management of material topics 50, 52
Effluents 2018
303-1 Interactions With Water As A Shared Resource 82
303-2 Management of Water Discharge-Related Impacts 82
303-3 Water Withdrawal 81
GRI 304: Biodiversity 3-3 Management of material topics 50, 52
2016
304-1 Operational Sites Owned, Leased, Managed In, or Adjacent To, Protected
85
Areas and Areas of High Biodiversity Value Outside Protected Areas
GRI 305: Emissions 3-3 Management of material topics 50, 52
2016
305-1 Direct (Scope1) GHG Emissions 78, 79
305-2 Energy indirect (Scope 2) GHG emissions 78, 79
305-3 Other indirect (Scope 3) GHG emisions 78, 79
305-4 GHG emissions intensity 78, 79
305-5 Reduction of GHG emissions 77
305-7 Nitrogen oxides (NOx), sulfur oxides (SOx), and other significant air
81
emissions
GRI 306: Waste 2020 3-3 Management of material topics 50, 52
306-1 Waste generation and significant waste-related impacts 84
306-2 Management of significant waste-related impacts 84
306-3 Waste generated 85
306-4 Waste diverted from disposal 85
306-5 Waste directed to disposal 85
Sustainability Report 2024 161
Page 164
GRI Standard Disclosure Location
GRI 308: Supplier 3-3 Management of material topics 50, 52
Environmental
Assessment 2016 308-1 New suppliers that were screened using environmental criteria 68
GRI 401: Employment 3-3 Management of material topics 50, 52
2016
401-1 New employee hires and employee turnover 104, 105, 106
401-2 Benefits provided to full-time employees that are not provided to
106
temporary or part-time employees
401-3 Parental leave 107
GRI 402: Labor/ 3-3 Management of material topics 50, 52
Management Relations
2016 402-1 Minimum notice periods regarding operational changes 107
GRI 403: Occupational 3-3 Management of material topics 50, 52, 94
Health and Safety 2018
403-1 Occupational health and safety management system 94, 95
403-2 Hazard identification, risk assessment, and incident investigation 98
403-3 Occupational health services 98
403-4 Worker participation, consultation, and communication on occupational
99
health and safety
403-5 Worker training on occupational health and safety 99
403-6 Promotion of worker health 100
403-7 Prevention and mitigation of occupational health and safety impacts
101
directly linked by business relationships
403-8 Workers covered by an occupational health and safety management
101
system
403-9 Work-related injuries 102
403-10 Work-related ill health 102
GRI 404: Training and 3-3 Management of material topics 50,52
Education 2016
404-1 Average hours of training per year per employee 112
404-2 Programs for upgrading employee skills and transition assistance
113
programs
404-3 Percentage of employees receiving regular performance and career
116, 117
development reviews
GRI 405: Diversity and 3-3 Management of material topics 50, 52
Equal Opportunity 2016
405-1 Diversity of governance bodies and employees 108
405-2 Ratio of basic salary and remuneration of women to men 110
GRI 406: Non- 3-3 Management of material topics 50, 52
discrimination 2016
406-1 Incidents of discrimination and corrective actions taken 92, 110
GRI 409: Forced or 3-3 Management of material topics 50, 52
Compulsory Labor 2016
409-1 Operations and suppliers at significant risk for incidents of forced or
92
compulsory labor
GRI 413: Local 3-3 Management of material topics 50, 52
Communities 2016
413-1 Operations with local community engagement, impact assessments, and
126
development programs
413-2 Operations with significant actual and potential negative impacts on local
120, 126, 128
communities
162 Sustainability Report 2024
Page 165
GRI Standard Disclosure Location
GRI 415: Public Policy 3-3Management of material topics 50, 52
2016
415-1 Political contributions 154
GRI 416: Customer 3-3 Management of material topics 50, 52
Health and Safety 2016
416-1 Assessment of the health and safety impacts of product and service
70
categories
416-2 Incidents of non-compliance concerning the health and safety impacts of
69
products and services
GRI 418: Customer 3-3 Management of material topics 50, 52
Privacy 2016
418-1 Substantiated complaints concerning breaches of customer privacy and
154
losses of customer data
Sustainability Report 2024 163
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2024 Sustainability Report AKR Tower JL. Panjang No. 5 Kebon Jeruk Jakarta Barat 11530, Indonesia (021) 5311110 www.akr.co.id
Names mentioned 78 people and organisations named in the text · linked when the evidence is strong
unresolved
org
Financial Services Authority
p.12 ×6
unresolved
org
PT Anugerah Lubrindo Raya
p.12 ×2
unresolved
org
PT AKR Transportasi
p.12
unresolved
org
PT AKR Sea Transport
p.12 ×2
unresolved
org
PT Jakarta Tank Terminal
p.12 ×8
unresolved
org
PT Berkah Kawasan Manyar
p.12
unresolved
org
PT Berlian Manyar
p.12
unresolved
org
PT Arjuna Utama Kimia
p.12 ×5
unresolved
org
PT Aneka Petroindo Raya
p.12 ×3
unresolved
org
PT Dirgantara Petroindo
p.12
unresolved
org
PT Aneka Kimia Raya
p.21
unresolved
org
Indonesia Stock Exchange
p.21 ×2
unresolved
org
PT Berkah Kawasan Manyar Sejahtera
p.21 ×2
unresolved
org
PT Berlian Manyar Sejahtera
p.21
unresolved
org
PT USAHA ERA PRATAMA NUSANTARA
p.21
unresolved
org
PT BERLIAN JASA TERMINAL INDONESIA Logistic
p.21
unresolved
org
PT Berlian Manyar Sejahtera Sustainability
p.21
unresolved
org
PT Bayu Buana As
p.22
unresolved
org
PT Berkah Buana Energi
p.22 ×2
unresolved
org
PT Berkah Renewable Energi Nusantara
p.23 ×5
unresolved
org
PT Asahimas Chemical
p.27
unresolved
org
PT Anugerah Krida Retailindo. ALR
p.28
unresolved
org
PT AKR Transportasi Indonesia
p.28
unresolved
org
PT Dirgantara Petroindo Raya
p.28
unresolved
org
PT BMS
p.28
unresolved
person
Sastra Kosasih
· Notaris
p.30
unresolved
org
Minister of Justice
p.30
unresolved
org
PT Jakarta Tank Terminal Estate Regulation
p.33
unresolved
org
PT Surabaya Industrial Estate Rungkut
p.33
unresolved
org
Minister of Manpower
p.33
unresolved
org
PT Aneka Petroindo Raya Directorate General
p.33
unresolved
org
Directorate General of Oil and Gas
p.33
unresolved
org
Liz Moran Business Manager SGS United Kingdom Ltd
p.34
unresolved
org
LRQA Limited
p.34 ×3
unresolved
org
LRQA Group Limited
p.34
unresolved
org
PT Arjuna
p.34
unresolved
org
PT Arjuna Industrial Petroleum Trading
p.34
unresolved
org
Ministry of Transportation
p.34 ×2
unresolved
org
Directorate General of Land LQRA Transportation ISO
p.34
unresolved
org
PT Berkah
p.34 ×7
unresolved
org
PT Berlian Kawasan Manyar Sejahtera
p.34
unresolved
org
LRQA Limited LRQA Group Limited
p.35
unresolved
org
Minister of Manpower LRQA S
p.35
unresolved
org
Control Union Certifications Germany GmbH
p.35
unresolved
org
Royal Vopak N.V.
p.35
unresolved
org
PT Usaha Era Pratama
p.36 ×2
unresolved
org
Ministry of Finance. AKR
p.36
unresolved
org
Directorate General of Customs and Excise
p.36
unresolved
org
PT Pelindo
p.37
unresolved
org
PT Terminal Energi Primer
p.37 ×3
unresolved
org
Investments Limited
p.59
unresolved
org
PT Anugerah Kreasi Pratama Indonesia
p.59
unresolved
org
PT Berkah Bunker Service
p.59
unresolved
org
PT Bayu Buana Gemilang
p.59
unresolved
org
PT Berkah Buana Energi. This
p.59
unresolved
org
PT Berkah Buana
p.61
unresolved
org
Sustainability Control Union Certifications Germany GmbH
p.64
unresolved
org
JTT Vopak Royal Vopak N.V.
p.64
unresolved
org
Husky CNOOC Madura Limited
p.66
unresolved
org
Ministry of Finance
p.71
unresolved
org
Directorate General of Sea
p.77
unresolved
org
PT PLN (Persero)
p.79
unresolved
org
Minister of Environment and Forestry Regulation
p.84
unresolved
org
PT SIER’s WWTP. Although
p.84
unresolved
org
Ministry of Environment
p.84
unresolved
org
PT SIER
p.87
unresolved
org
Ministry of Manpower
p.116
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