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2 NN BI CIMB NIAGA Action and Collaboration 94 2024 Sustainability Report bs PT Bank CIMB Niaga Tbk
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FT Nest CINA wang Tua #KEJARMIMPI ACTION and COLLABORATION Every achievement starts with action. Through collaboration, synergy, and shared inspiration, we unlock true potential. Together with CIMB Niaga, let's take bold action and collaborate to make the dreams of Indonesia's future generations. Disclaimer and Limitation of Liability Except for historical matters, this Sustainability Report contains operational, financial, projection, and plan stataments, Implementation Of strategies and policies, and CIMB Niaga's objectives, ali of which are classified as forward- looking statermants regarding the Implementation of applicable laws and regulations. These staternments are subject to risk and uncertainty, and actual performance may differ materially from those predicted, These forward-looking statemenits are based on various assumptions involving Current conditions and include predictions as to future conditions in the business environment in which trie Bank operates CIMB Niaga does not guarantee that documents whase validity has been confirmed will produce the expected results. Table of Contents 1.9 Glancs Sustanabllit Perforrnane Highlights & From The President Our Suppartt Development Bnef Communication: CIMB Niaga and CIMB Group Towards a Net Zaro Greenhouse Gas (GHG) Emisitrs Orpanization by 2050 About the Report Sustainable Action Responsible Banking Sustainable Finance and Compiaint Resolutian
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Aam Citan Maguro | “3 Corporate Social Responsibility (CSR) Ox Piliar Pilar £ Education 197 8 5 Pillar2 Community 12 20 Corporate Social Health and Wellbeing 2 Responsibility Biliar 3 Economic Advocacy and Stakeholder Piliar & Clirnate and Engagement Environment Empower t Stakeholder Engagement 156 Buliding a Culture bf Sustainability and Sustainsbis ya Finance External Initiati and 163 #esociatlan Mermberships “1 Governance Sustainable Finance Advacacy TA and Risk for Stakeholders The Cooler Earth Sustainability Iss Series Response to Feedback ri Sustainability Governance Ba Sustarnability Risk and Opportunitu ' - i Approach Framework 8 Climate Risk Disclosure Environmental and Social Risk Approach 2 173 Formulation of Sustainability Policlesand Yao Strategles Let Eshical Business 15 Appandix, Reference, and Indax las Independent Party Verification 2
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FT Meli LIA Ms Tik CIMB NIAGA AT A GLANCE Company Name PT Barnik CIMB Niaga Tbk Date and Year of Establishment BEA gan 26 September 1955 Ae) Line of Business JIE Banking Services FF Legal Entity and Share Ownership (K3 Limited Lability Company ed on the Indonesian Stock Exchange (IDX) n 29 November 1989, witfi stock and bond code BNGA Share Ownership . Group Sdr Shd a — aa 4 areneroa Kapital aU Other Public Shareholders (tww| Website — www.cimbniaga.coid Subsidiaries - PT CIMB Niaga Auto Finance (CNAF) - PT CIMB Niaga Sekuritas (CNS) Head Office Address Graha CIMB Niaga IL Jend Sudirman K akarta 2190, Indonesia Telp: (x62-21) 250 5252 5353 (GS), E-mail Address (4 - Corporate Secretary carpotate gecretaryaa mbnjaga.coid - Sustainability sustainabilitfitoimbntagacoid Investor Relations Investor.relatipnsicimbniagacoid
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14 Sumbar FT Bank Cita Mi Financing Portfolio Based on Business Segment Inp reinlon (or ren ewean nfeh C da Oa | 672 — @ corporate @ corumat 8 Coruurnar @ Emerging Eksinwea Banking (EBI | Non-Performing Loan (NPL) Rate | KELU) 187 Significant Changes —...... In 2028, there was 3 change in the compasiton of the Board ot Cammissioners Based on the Annual General Meeting of Sharaholders (AGMS) on 3 April 2024, shareboldars anproved the appointment of Mr. Dody Budi Waluyo-as.an Independent Commissioner of the Bank, which, effectiyely recerved OJK approval on FI August 2024. Latet in the year, the Extsordinary General Meeting ot Shareholdars (EGMS), on 25 October 2024 approved the sppointrnent of Mr. Noyari Amirudin as 2 Commissioner of the Bank, which became.effectiye upon OJK approval on 26 February 2025
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tan stansatty Rat Cin Mlinya Tuk CIMB Niaga Vision, Mission, and ValveS sa VISION To be the Leading ASEAN Company MISSION Providing integrated universal banking services in Indonesia as a company with outstanding performance in the ASEAN region and other key regions, while alsa promoting the rapid acceleratlon of ASEAN Integration and connectivity with other regions CORE VALUES sos ENABLING TALENT Cut commitment Is to empower and develop every. employee and strive to be the best place for the best talent PASSION We pursue excellence in all we do and deliver beyond ths ordinary INTEGRITY & ACCOUNTABILITY Our commitment is to-act in an-ethicaland trustworthy mannet and be accountable of ail our actions COLLABORATION We comnnitto team over individual success, as CIMB Niaga's success Is rny success as well as our collective success CUSTOMER CENTRICITY Our deterrnination Is to put customers first-and always da riaht by them
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FT Bank CIMB Miagi Tik |
Sustainability Strategy -...
PT Bank CIMB Niaga Tok ("CIMB Niaga" or “Bank")
Is committed. te continvolsiy emhancing Its
Operational performance sustainabiy, driven by the
#SekarangUntukMasaDepan Initiative, As part of
CIMB Group, CIMB Nisa: adopts the “Forward234"
Integratassustainablityasa fundamental element,
focusind on mitigatino snvironmenital, economic,
social, and gwwemance (£ESG) risks By applying
an Integrated approach rooted in FESG principles,
Bank aims to deliver positive contributions ta all
sustainability strateoy, which Is alioned with
CIMB Groups broader framework This strateay
stakeholders
Sustainability Pillars
BANK
Sustainable Action
Konv we embedf sustambbilty pincples in all our business
Operations and processes to taduce our pedatiye impset, such 88
carbon featerintand genenats pesitive Impactthreugh our businesa
CUSTOMER
Sustainabie Business
Wow we resporsibiy Osnenite profita, Creating het positive Impact
Through the products ari sar/ices we Dronide, and by asateting ane
eneburdging Our Custornesa are Olents on Ingin own sustainabihry
Journaaya
CIMB Niaga
Integrates five SOcIErY
key sustainability Corporate Social Responsibility
pillars into Haw we use a partlon Of our profits toenhance and
Bank's business cant bute toward susiainabis lohg-term besitvs
Serasi Inpacta li this comuyunitles ardund Uus
GOVERNANCE AND RISK
How we govern and report Gusta ability reksa,
ptvelkaci pig seseriragg tapgjata mrk Ealerarss lensska, barbel
how wenorgar-ze and mobile ourselves for cha
best results
AOVOCACY AND STAKIHOLDERS ENGACEMENT
How we champion. engaas, bulid capabillity and capacity,
Inise.awatenesa, and drive participation for sustainability.
tobat Mertntrnal arie extarmal
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3 FT Bok CIMR Nilaya Tik CIMB NIAGA SUSTAINABILITY JOURNEY
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Serta at 9
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10 | (FT Bika CIMB Pilaya Tak SUSTAINABILITY AWARDS & RATINGS ———— Awards Pa ESG Ratings SISTAINALY ICS — Best SME Bank Indonesia 2024 from World 2 Ecomarnit Magazine Awwds and Global 23.5 (Madun Risk” Business 4 Finance Magazine Awaras - Mple A Awarda 2026 ficm The Awat crwering The Bat Sustainabilltp-Linbed Loan Moopy' | eno sama for Manufacturing and The Best Green Loan CIS-2 Mevwat mrowi for Utility cansgorles ' » Best Corporate and Environmental TP ear Resporwlbillity Award 2024 for Strengtnkning S&P Global Svategic — Collaboration to Suppart 53 Environmental - Indonesia CSR Award 3024 from Warta Ekonbeni ( tone Musi 325 J » Indonesia Excellence Good Corparate Governance Awards. 2026 Itam Wirta Ekonorni » Indonesia's Top Green Leaders Award 2024 Trom Warta Ekonceni » Green Elite and Piatinum Plus from Investortrustid and Bumi Gicbsi Karbon » Sustainabilky Report Study from Foundation for International Human Rights Reporting Standards (FIHRASTI. teceiving ah As rating Irorn Mocres Rowland »- Outstanding Achlevement In Sustainability & Covernance Award from GML Performanes Tansulting and Kontan Media » Katadata ESC Awards recognimny companies wiien dernonstrate strong sustainability commiment progtimnt and. principies In thsir busiress cperations “Toe pegiw datuhi dh wukdtrrnal waris, pemda saat 15 dp Cimtri Mina ATA Arvud Tere ——
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SUSTAINABILITY PERFORMANCE HIGHLIGHTS Environmental Performance (aras Ban namu ag GHG Emisalons ao La yareraah (Seope 3) business travel and Hope »-xope aciNitks not inchudad In Scope Bernesopang ot Scage 7 irorines COpE) 2024 —V6G,/48340 1024 — RG,7N966 2024 133875 205 KO7a7O 20285 — WOOKIA” 2023 15077 paman 2022 16190678 2022 3650657 2022 Napaga Waste Raductian GHG Emisilona Water (rr) #onnescobap" Ting (Scope 1) - Investment (tanrves COje) 202 NASA 20214 3189 2024 “ 2023 262 2023 "2 2023 360985838 2012 M053 2022 Na 2022 31842865 Economic Performance ui oa: Social Performarice basa Internal Customer Target 3) 21028 322 2023 327 2022 319 "Eakculabera were periorrneg on ning sector Identiiaa ag tugh-arnaaon Intenety OHLs bj the Net Zam Banking Alliance (NBA uang Thr Partretirin tor Cimban Acoounting Finiseiali IPCARI method Fise 2028 cela ulmoes eloictad Use 2017 ecion Of ttue PAP eryitirod vuhihas Ne 2022 Owoulitkan vwrng 2G SU 1" Vesito reduc bore capremtod 3 the potestral sgeralant of CG emimuura ayeddad tersugh ting Baro Veante to Lindfii itna, (her 3DAI Colculatkin levesarad wiste dala Nom Graha CIMB minfih Hand Ofmce. Tw 2025 caicukation Indudes wasta data rom Griha CIMB Nisgar Mond: Cifam, Giiya Ninga tlintaro NX 2 Tebet Biramch Cifisar, aned Gajah Mardi Branch Office "Scope Jand Scope 2 2HG @iretalons yeth dimata Otange meigntidn eifurts through Rerewabie Energy Certificate "Data It tepirtet umrg uidatad armason Tuktor
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LA Ip seba pawai Sustoinobhe Busina1d Performance (rosk3iaL LA MAA LLALI, LLALUUPN-CE-20OAAI Operating Total Assets Nut Profit Income (Pp bilitemal (ro boilieari) (Ap bimanid 18,319 2024 36021 6833 18785 2023 334369 6551 2022 306754 5097 2023 202 Total Environmeraally Micro, Seriall, Frianely Preduets and Medium dp | si 2 ai (Products that meet andika supporting tha Sustumable (MSME) Financing Hiztryes Artivty Categeity (Rep toriikearnn) (KKUJB) ernerla) us 2026 R 2023 1S 2023 B8 2022 195 2022 9 KKUB Financing || (Ro biliionah 2024 39123 2023 SSASI 2022 5lddh
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Social Performance (ros ara.il Corporate Social Responsibility Environmental Performance - Biodiversity (rom she.aul ji Number ot Bamboo (ecurmutatad) 2024 23,678 2024 sai9o 2023 24946 2023 So daun A90 2022 KAM Governance and Kisk Advocac and Stakeholder Engagement 13
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1G | ema Ca Maya Ta Markets Served and Emission Footprint in 2021 at ENI dah E-channei network throughout Indonesia 407 6 Barm CRM Branch Multi Derom Machine In Mirnika, Kuala Networks (MOM) Kencana, Central Papua rose Indoresia. 1he Sottoreanal Markata Siswo 328273 1 30,444.91 tonnes CO. tonnies CO,e SUMATERA JAWA
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36,536.74 tonnes CO, Total GHG n ernissions fScor and Soope 2) 629.71 Year 2024 Nge Percentage reduction of Total GHG emissions Sconel and Scope 2 footprint in 2024 compared to 2023 tonnes CO,e BALI & NUSA TENGGARA Percentage reduction of Total GHG ernusions Scope land Sc 2 footprint in 2024 Compared to 2023 1039.61 tonnes CO.2 SULAWESI - MALUKU - PAPUA P5 Oia Miagu Contribution through 39792 tonnes of COze solar panels 01164655 G3 renewable anergy eguhalent
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16 | Anak Cm Nlaya Tok #SekarangUntukMasabepan ......... SA 25x Co1y 121 Cantnbutlon through tenewabla areray tb total energy uis L Reducton In grsennduus gas (GG) Ho emussons intensitycomparedto 2025 ngasi daa Cina PO £ 165,00 tonnes cCOo.e FGMG ernissians thnt can bu Average potet avaldeo through digital banking transartiors 26x Percentage of slstalnable Business Acsivity Category IKKUBJ from totut Barik financing 2 Ol pal plantaton Tinancing portfolio that already has SPD andibt RSPO certificatlon Cilents complete sustainability action pan 1,286 Pecipisnts Of the CIMB Niaga seholarahip prograrn in 2008 “2024 2 11,400 tonnes CO,e Poteritiat of carbon dbsorption frorn batnboo (anting fto 202 umi 2024 2 people Taining pertciparte witn disablilties In 2024 270,800 hours Torsi hcuss af erriployee partkcipating In the Ernoloyes Volunteer Progtsrr » 96,700 students ? 1,000 schools AMOE and TDS financial tersey activities from 2911-2034
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Issuanceat Totaf sector Integraoan of Human Rights Palm Ol. Power, Thermal Coal the Nat Zero dukdanca Riaks and Losa Mining. Cement. Oli and Gia, Real CHO Emisslons piublahad assessment wathori tie Estat Operations Policy 5 3 Jl tea penenang menara Sub-ssctors currently tangened for Intaren decarbanizatian toward & pet-1870 greenhouse gas (GMO) emisslana organgatian 52| 1005: YA 99x 57x Sistainabis finance Resolved Custarner Cistomer Loyalty Level traring attended Compleints - Net Pramiutes Score ly trne Elerargd cat (NPSI Cominissicnersand the Board of Drectors Potential Contribution to GHG Emission Avoidance from Climate Change Mitigation and Adaptation Actions 85x. 6x Through diytal saring Through sarnbon plariting activities Total of terewakie energy Lari, used by tr Bank serrced from hydrosjectris power Trrough Rerewabis Through the purcriase plants (PLTAJ and solar paneja a Energy Certificates of carbon units frorr - Energy genetatsd were fi ca (REC for SeopeTand 2 the indonesia Curbor) egulvalent to GHG emislons and the Exchange NDX Carban), solar panels cpevition Zero Venste to Land progam, -tatemert B7 tONS row lesuahte,and paper saving
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ntuabetriy Rere 18 | FT Hal CIMI Pilaya Tio MESSAGE FROM THE PRESIDENT DIRECTOR oi. Dear Respected Stakeholders, We emtend our deepest appreciatlan for the trust and support given to CIMB Niaga throughout 2024 This year, banking sector faced complex dynamics, LANI DARMAWAN includina global economic uncertainty, Interest rate Preaideng Cirectar fuctuationg and the growing dernand for digitalization and financial service Innovation, . Additionally, heightaned regulatory and Irwestor @xpectatioris for greater transparency In environmental, social, and governance JESG) performance. have placed sustainability Issues (such as ciimate-related risks and @pportuniti2s as well as biodiversity), at the forefront These conditions have driven the Bank to swiftiy adapt and strategically transform to navigate challenges and sejza opportunities amid 3 dynamic global landscape Policy to Address Chailenges Sustainability and Sustainatile Finance Values Aspartof CIMB Group, CIMB Niaga consistantly embeds its sustainability values across all operabonal aspects and bushness stmteges, namely, Enabling Talent Passion, Integrity & Accountabilty, Collaboration, and Customer Centricity (EPICC), These values ara the foundation for addressing global challenges, ersuring that econornic drowth Is supported by strong governance and .competent- resources The EPICC valuss reflect Bank's commitment to actively engaoe stakeholders through coliaboration and conducting its business with Integrity, including its responsibility to ptaserve theenvironment Response towards Sustainability and Sustainable Finance Issues CIMB. Niaga addresses sustainability chailenges through various strategic Initiatives alianed with the 2024-2028 Sustainable Finance Action Plan (RAKB) The Bank temialrs comimnitted to supporting the Paris ntend to engage ourclients | pergi iba greement, @just transition toa low-carbon SC INDTMNY, to develop and accelerate their Indonesias Enhanced Natlonaly — Determined Contributon (ENDC), and ths country's 2060 met-zero transition pians towards net greenhouse gas (GHG) emissions target. Furthermore, zero" the Bank as part of AMB Group, which Is 3 member of the Collaetive Comrnitment to Climate Action and 1he Net-Zero Banking Alliance iscommitted toachieve. net-zaro GHO emissians far Scope | arid 2 by 2030 and
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for Scope 1, & and 3 by 2050, ar becomina a net- zero mission (NZE) aroanization by 2050. Commitments, Achlevements, and Challenges In Implementing Sustainability and Sustainable Finance CIMB Niaga's cllmate action commitment is realized throuah the. establishment of 2030 target to achleye net zero by 2050: Bank's interim decarbonizatian targets currently facus on six key sectors: thermal coal mining, cement. palm -ojl, power, oil and gas. and real estate. The designation of these interim decarbonization target sectors is the resilt of the Nat Zero Strateay & Climate Risk Management project. Furthermore, allaned with CIMB Group's Tommitrment toecontamit Indusion, heaith,-and financial Iiteracy, CIMB Niaga has set taroet to Improve financial health of pricritized groups. By 2026, Banks goals is tc increase an additional 1 milllon new active law-Income customers Banks dedication to advancing financial incluson underscores the commitmant to creating value for Its stakeholders and fostering egultabls develaprment across the communities sarved, We recognize that Implsmenting sustainability Principles comes with various challenges. Reoulatory complssitles, cimats change dynarits, and the need t6 integrate sustainability across al| business: aperatigns are among the strategic challenges that must be anticipated and effectively. managed. However, we remain committed to drive Innovation, strengthening csilaboratlan with stakeholders, and #nhancing Competencdies to Overcomie these challenges and turn them Into cpportunitles far growth, Sustainobie Finance Implementation Achisvernents and Recognitions As of December 2024, CIMB Niaga's Sustainable Business Activity Category (IKKUB) portfolip teached Rp33 12 triilion, accountingfornearly26Kaf Banks totsi financing portfolio. Additionally, Bank continues to identify and report In aocordance with Tts Indonesia Green Taxonomy (THI) for top 45D debtors and Indonesian Taxonorny for Sustainable Finance (TKBI) for top.20 debtars in sneray sector, This findings Indicated that 1S of the portfolio are classified into green or yellow category, based on loan putstanding, 2014 Seutaremiy Rebort FT Bank DIMB Magis Tiki CIMB Niaga also continues to offer sustainable firiancing programa, such as Skstainsbility-Linked Loan/Financing (SLL/FI Sustainable Financing SF) Green Mortgage, solar panel financing, and other sustainabillty-suppottiny programs, including One House One Tree, Giro Kartini, and Sustainabillty-Linked Wakaf savings At the end af 2024, Bank launched a new financing program, narnely. gender-responsive 'Kartini Loan” This program Is designed to pravide incentives for micro, small and medium anterprises (MSME3) Ibans cwned and/or led by women, supporting their business growth and Independency. Through Its CSR program, Barik also contimues Community Link #ladiBerkelanjutan program, which offers Interest-free working capital loans to sefected MSME3, particutarly Women entrepreneurs andilir people with disabilities in Eastem Indonesia. Furtharmore, to reduce Scope | arid 2 GHO emisslonsfrom CIMB Niaga'soperations renewable eneray utilitatlon remainsa key strateOy, Initiatlves uridertaken Include installation Of solar panels at Bintaro branch, which: becarne. operational in March 2024, and purchase af renswable sneray certificates (REC). By the and af 2024, Bank successfully reduced Scope land 7 GHG emissionis by more than 12500 tannes af CO2 eglilvalent, tepresenting 3 328 reduction comparad to 2019 baseline. This reduction exceeded the initial target af 254 CIMB Niaga continucusly: stnves to meet stakeholder information needs by positloning itself as 3 leading bank In adopting various global sustainability frameworks and standards. In 2024, Bank conducted 4 gap analysis comparing its previobsiy tecorted sustainability disclosures. with the International Financial Beborting Standards IIFASI SI and S2 The analysis tesulted in recommendations and actlon plan for Implsmentatlon. Additionally, Bank also Updated several intemal documents tb incorporate sustainability and climate- related risk and opportunitles, Including the Board of Commissioners and Board of Directors Charters, Sustainability Policy, and Bxelusicn List, ensuring alionment with both natlonal and Giobal sustainability devetopmenta. Furthermore, Bank intraduced the Net Zero Oreenhouse Gas (SHO) Emissions Operatlonal Policy asa strategit foundation for achleving net-zaro operational Scope Tand 2 emissions by 2030.
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20 | Ka Lage
Furthermore, CIMB Niaga encourages - active
smployee participation in various sustainability
Initiatives. Thrcughout 2024, the Bank tecorded
an average employee participation of 590
hours per employee in the Employee Volunteer
Program, (4835 higher than the target of4 hours
per employee). Te further sxpand stakeholder
anbagernent. the Bank organized The Coalet
Earth (TCEJ Sustainability Series 2024 In 17 cities
across Indonesia, engaging 3 diverse audience,
Inctuding media, customers, amployees, studants.
and comimunities
CIMB Niaga sisa continued its support for the
Indonesia. Carbon Exchange (IDXCarbon)| and
participating asa carbon unit buyerin the Insugural
International Trading of Indonesian Carbon Units
held in Jakarta on 20 January 2025.
For these various perforrmance achievemants,
CIMB Niaga hias received recognition from multiple
partiss Bank's sustainable business performance
has been acknowledged globally through two
awards from The Asian Banking & Finance Award,
mamely Indonesia Domestic Green Financina Bank
ol the Year— Wholesale Banking Awards 2024 and
Best Initiative for SME Inclusion. Each award was
granted to the Corporate Banking segment and
Ernerging Business Bankino (EBB), respectively.
CIMB Niaga also received recognition for Its
afforts in reducing GHG emissions throudh the
Main Award in tbe Sustainability with Innovation
category for “CIMB: Niaga's Journay Towards Net
Zero 2050” from IDX Channel Anugerah tnovasi
Indonesia 2024. Moreover, the Bank has also beer
assessed by ulobal rating aaencies, Including SaP
Global Corporate Sustainability Assessment (CSA),
achieving 3 sustainability score of 53 ("very hiah!),
and Sustainalytica with a score of 225.
Challenges That Still Need to Be Addressed
Customer satisfaction rernains one of CIMB
Niaga's top priorities, making data protection 3
key focus across all aperatlonal aspecta. The rapid
advancement of technoloay, such as the artificial
Intelligence (AI) trend, btings positive impacts and
challengss In banking sector, While technological
acoeleration bringsaffidency andinnovation, Itatso
Increasas the risk of-data breaches and rnisuse of
Information, To address these riska Bank temains
proactive In strengthening security aysterns and
anhancing custorner data management to ensure
TObust protection against emerging thraats,
Strategy for Target Achievement
Sustainable Finance Risk Manogament
In Its commitment to sustainability, CIMB Niaga
prosectivelymansoesrisksrelated toenvironmental,
economic, and social (EES) aspects Inctuding
Climate change. Risk management encompasses
Weritification, svaluation, and mitigaton of
potential negative Imnpsacts that could affect
aperational performance and corporate repiitation.
In addition to setting sustainability targets, CIMB
Niaga conducted a ciimate rak management
and scenatio (CRMS) analysis, or ciinate seenario
analysis (CSA), for seven sectors based on OJK
Book 2 of the 2024 Technical Guidance on Climate
Risk Management 4 Scenarip Analysis for Banking.
As one of 18 national banks apoointed by the
Financial Services Authority (OJK) fara pilot project
on the initial CSA study. Bank teported CRMS
methodology used for the preliminary climate risk
assessment along with its findings to OJK at the
end of July 2024,
Sustainable Finance Opportunities and Business
Prospects
Beyond risk management, CIMB Niaga also
focuses on leveraging epportunites and business
prospacts arising from the arowing sustainability
trends Bank sees significant potential In
supporting sustainable financing ar Sustainable
Business Activity Category (KKUB), which not only
Generates positive environmental Impact but also
crestes significant business growth opportunitiss.
CIMB Njaga Nas also undettaken initlatives, such
as developing sustainable fnance products,
utifizing renewable anergy, and formingd strategic
cpilaboratiens with various paftners and
stakeholders Throuah these sfforts Bank aimato
seng asa catalyat in craating bositive addad Velue
amid the ongoing global economic transformation
Furtharmore, CIMB Niaga continues to
entourage ts customers to. enhanca their
sustainability performance and minimize negative
erwironmmental-and social Impacts. One of Bank's
key measuras:to mitigate these negative impact
Ie through implementation af Sustainability Due
Dillgence (SDD). In 2024. Bank refined its SDD form
toonable mars effective and efficient Identification
cf sustainatslity and ciitnate-related risks The neiy
SDD form Indiudes additional -guestiong related
to biodiversity aspects and Integrates mMInNIMUM
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sectoral sustainability regutrements Additionally, zince May 2024, Bank has panded SDD implementation within the comrnercial banking ze9gment by adding three new econornic sectors, namely constriictlon, Infrastructure, and mining and guarrying, These complament the existing palm oll, oil and gas, coal) forestry and natural tubber sectots under SDD assessment External Situation CIMB Niaga aiso considers axternsi factors that may Infivence its performance and busindss strategy In addressing sustainahility challenges External factors such as- global economic zonditions, changes in. environmental policies and ciimate regulations, ac well as socio-political dynamics are key variables In Barik's risk analysis and strategic decisian-making. The tangible Impacts of climate chanae, sich as the increasing Treguency of natural disasters, extreme Weather #vents and shifting climate patterns, have the potential to affect operational stabillty and Bank's financing portfolio. Additionally, shifting consurnet preferences toward envronmentally friendly produtts and services along With the growing adoption of Global sustainability standards and frameworks, serve as 2 driving force tor the Bank to continuously Innovate and adapt Its business strategy. Overall, integrated risk management, strategic business opportunity utllization, and an adaptive response to external conditions serve-as the key foundations for CIMB Niags in ensuring long-term sustainability Through a comprehensive approach, the Bank remains optimistic about its ability to. continue making a positive contriblition to Indonesia's econorny, environmental.conservation, and social well-being, 2094 Sesiareiliy Rebort | 24 FT Bank CIMB Minggu Fil Appreciation Sustainability Ic one of CIMB Niagat priorities in conducting Is business Throughout 2024, tis Bank has further strengthened its commitment to supporting s Just transition in financial sector toward 3 iow-carbon,Inclusive, and enVironmentally friandty.sconamny, Moving farward, wewill continue. to prornote implementation and adoption of Sustainable business models in Indonesia We remain committed to, this journey: by sngaging all stakeholders in what is still along path ahaad, With this in mind, we atend our gratitude and appracatlan toall partles who haye contributed to &very stap of CIMB Niaga's sustainability Journey. #“SekaranguntukMasaDepan Jakarta, 9 March 2025 NG La Lani Darmawan President Director
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22 | HID Sahehahstiiy Harest PT Bok CIMI Nlays Tak Sustainability Report Responsibility Statement Boortf of Gomrnissionera' Responsibility Statement tor thu 2024 Skate nakility Reoart of PT Asik CIMB Nida Tuk. We thw ungersrgyod Bogrdaf Ganmmiawamers-af PT Ngnn C/MB Niaga Tlk, heraby deciara thatall Information In ine 2024 Sontinseslits Report ot P7 Bank CIMB Nivgra Tbik Is premeriteet Iri Itu wetirety, mncd Uner Wes tidke fuilk remparresitaitity For the oorres mass at the content af this Sustainability Nenort. Vila statemen Iu made in adi truthfolious 1& Mareh 2025 - By houndersignad, 2 Damon Naga Vian Prert0ea 1 hitememtli am at ahasaagtir Sri Widowati Fatin Muaarang: va rem .. a jasa sedan Kamis Dia Sk Mela” Novan Amurudin” RERE 0 Ser MIntLtrWee GULAI (ef Ya Bah Oia CIWE Magi Beer Tai etktasetn Siti Dita Mz SYDELRUN POYV2EA iris Way 210 OOM 1 ea KCAAS 2 ET Ordehian DES itali han altuatis un 38 Pale wara BIKE
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Board ol Directsrs! Aespansitslity Btateirienit for ttie 2021 Sitetakubility Regart of PT Bang CIMB Niaga Tbk. We ibe undessianed Board of Directora at PT Bank CIMB Niaga Tbk. Nsreby dariara tmat ati Inforntation w tho 2024 Suutainahillse Report af PT Rare CIMI Niaga TBK In mresanted an Ma sertitety, mid giat we taka full rezponsibitity for Lv Goreastness af tha contonts at thir Sustainability Report. This state Is riade Inalt tulhfolness: 1 Mursi 2025 By the undurhignod, Lani Darmawan benturan @ , bag teu Ka Kan Jonn Siman" Fraritaka Oei Meet Wes (harta A P — Ay fo met iii Henky Sulistyo ai - Bi Se Pa . Z CO Runly Johannes Novtaty Wanyudi Drneettit Di aci Tnwatar
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N IP Board of Directors Lue Kal Kwong Tjioe Moi Tuan Heniky Sulistyo Noviady Wahyudi Lani Darmawan Preskoujit Olrecr
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1 Ruaty Johannes Joni Rain Pandji P. Ojajanegara PT Bani: IMB Mingu Tak 25
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26 | mw cmn daya Tak Board of Commissioners Sri Widowati Cdenn Muhammad Surya Yusuf Didi Syafruddin Yahya Novan Amirudin" md DOmniasor ica Preman Mendent Camrmiioner rain
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2 Farina 2 Situmorang
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28 PT Baal Citi Mlaga Tbk Sharia Supervisory Board Dr. Yulia D. Sanrego, MEc. Prof, Dr, M, Guralsh Sisihwb, MA Prof. Dr. Fathurrahenaa Ojarmil, MA. Mernber mar Mera
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sesabetiy Rugi Our Support to the Sustainable Deve DI GS Ge ih LAI sabA MAA ha 53 Actveve highen lesets.af esanamnir broductivty theovgh Kiveraification, technological upgrsding and Iiwoereat biara Imprors glotidl resource atficlanky In comtumpitaar and ptoducilan broaresaiveiy and endeavourto decougle seoncenie arowik tram. @rwotttaramntal Uanyraroketion Aciveve full and productive. @nployment and decent work Kar ali wornsry and men, Including for young peogle and vuirerabie Group and soual pny fot work of sansn valas Take Imrpediata and affective Mmeasizrei to @radicate forceg labour, end rnodern siaveiy and Kuman ttafficking and secure the pronibiban and siminaton of the woret formns ofetulid tabour, including recrultmesit and use df child soldlers Proteet labar ngivts andi prornpte safe ari secure workirg #nvitarv nam (tot ll Worker ncluding mugrant workers in Onrticular womers fnlgrans and shoes In pescanaus erngakiyrnerit lopment Goals (SDGs) Bank contiyues tne MyWstk way af working, » Barik has obtained SO/RC 270012072 certificaticn for the Information —Sacutity Mansyement System, covering IT oberitpnal funerana iduding Cyoer Security Infrasirbctune System Management, Data Centar Operation Managerrent, and Apobearan Developrnerit » BANK Utilses renewabia energy #EBT) through the purchuise Of Renawable Energy Certifcatas (RBT), #enbuhting to LET tape CO5 sguNsisrit 00401622 GJ-ot resewable enerpy » Bank has alio gporatad solar paneli at Griya Nisgu BiAtbro 1 & 2 head office, comtributing t6 erriletipm avojclanca of Jaa tar CO, enuivalerit 0 1687 G3.0f renewable enetgy Trvough these two Initiatves Bank has successfolly uvoided rrote than -ICIZDD tor CO, egulvalant at over 42200 G3 af tenewabie enurgy » Bank nas severai related pokces & Human Rights Policy, where Bank gustantees habur dghts and upholds the peinctnle afesjuality, witnoLit dlserirninatar based. On @thnicity, jeligian ace, gender, Intergrotip (etations, social status, or any othat factor that coutd lbs diserrninatory ar potentlally walate hutan ridihits Dp Divershty andi Inclusion Pobey ensuring that af recruliment andzelectitn preobessei conducted by Barik uphoid fiiresa without disctiminatian ngalnst cantiklate4 linsea on their backgrounde » Morsover, Bariks reriitmunt procewses ara conducted Objectively, adhering to Internal stanelanda, and grkatitites the principis-ot aguality » Asol December 2025, tha workfarce compasitkan of Bank (Is STW femmais and 490 male Bank hasa Humnan Rights Policy ttrat Outlines Its commityents 10 fefraln rar engaging im. force labor, rnadarn slavery, migrant. warketa, humat trafficking and ehikd labar 0s underage wotkets Ibelawtne age af Ia years old whleh may. endangenng the safety ancdijor below the age at Ei years old) This poicy apples to Bank, customers and partners who work with Barik Bank includes criteria related to human aghts into vendor selection eriterla process, such ss tive-crteria for the avallability Of. Numan tohts policiss, umar ahts dus diliyence, Oresiande riechansrmu encouraging diversity, @anualisy and Inehusion Bara commmitted to provkding fairtreatrnentto allitsernployees following tne Employee Code of Etnics & Code of Conduet Policy arsa refarrergy to tie tinired perveneipala Of rike Utari Nate Glabai Compact (UNGC) regasding the freedom Of association kind effactive recognition of the right-to collertise bargaining, Inelading the formaton af hkbor unlons and the negatiatiar af collertive labor agreements.
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o mn kena — 4 3 & Ensure egual bepertuniry ang reduce Inegualitkes af outcome, Ineluding by almruniating discriminatory laws policies and practicezand peorsating appropielate legkiation, policies and aotionm ths regard Adopt oolicies, especially tiscal, wage anu social protection polickes. arti ntogresikssiy actieve Orsatar PeLay Aciveve ine sustamabie management and sffident use it naturai resources Strengjt var rmadilares shd adaptya Capacity to climate-related hazard and natural disaster Promote development-orlented palclas that support productve sotvirlss decerit job creation, #ntrepreneurthip, creativity and Wrevatlan, and ancourageihe formalratien anu arowan of micre-, amal and mediurn- sizad @nterprisea Unand ttreugh aCoses to financial servies Strengthen this capacity of deomnestis finanalal Instititicns ta ancdurhge and expand poweas to Uhnkiny, Insuranwe and finsnelal senacas for ali 207A Siakaraminy Rebort FT Bank OMMB Magis Tak Same as the ncflevementa outlined on target BS Bork tegulates the prowision Of ailowanog, Ifa (nsusnce, ahd Nealth care In securdance with appilcebke nejulatiend, Bark Gortari reroecas it 436 vyhile arruplowan kuat Hk «Barik has-commited to nat zero GG emissions.for Seope 1 nad Scope 2 in Operatora by 2030 . naa ARENA Ne again Ga! office » Bank purchased Renewable- Energy Certificatss (REC3)| amesihting to N2B4 MAh » fa af December 2024, Bank recorded Intangible: assets amounting 10 7200 cut bon uritt egulVvaleritto Rp487.443600 Gerah CIMB Niaga okstihest As Aa Platinum" green bulledhrng toy the Building and Construction Autberiny (BCA) of Singapore » Banki positke odntributlen on barmboo carservation Is mocunulated at more Iran SO thoksanid siros 2013 Bank has disbursed Rp2695 teillion in financing ta the MSME Segment as per 31 Decernber 2014 Bank has sipanded and sasadi the banking Jetess tor ah Indonesans through ts digital banking innovatian Detallea meplanatara can be found In Pilar I Sustalnabis Butinesa Under tiva Innevatian and Deyeloprnerit af Sustainable Finanelal 31
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32 | FOPA Jezatmonbatiiy: Rapi PT oa TIME Nlaya Tbk So in dots (000 resammarta - 5 2 3 i 2 8 - PILLAR 102 152 Increase the bebas af senali- sraleindustrial and other enternitaka In particular Ir dexetopihng countrise, to fihancjat smyites, Ineduding attondalule credit, and their Integration Into vaiue chakra sira rnaf kets Upgrade Infrastructure and retrofit Indtustries 19 make thern aksitainabie with incressad tesouice-use-afficlency and procesaeg, witih.kll countrie taking acton In sCoordance with their tesbecthye capobilitias Empowsrand promote the socul, #comornit and pokitical Inctusian af All, rrespective of age. sexx, Uksability, race, et fanidity, arigin, relialan ot 2comornit oratheratatLs Intagjrate alimate cnange measures Into natiaral pillelas, utnmegles net Glanning Prorricte Pie Implemantatah of suastalnAbis mahagemant ata 1ypes df foresta halt Osfotestanan, restore dagrnded fotesta and #ubatantlally (nresse aforeutatkarn ana reforestatian @iobally Mobilize and significafitiy increase Tinansial resources fram all sources tO conservs and sustainadiy use blodivessity and sosysiem Sarnenaa the sehiementa dutilmed ori tget 33 In2024, Bank disburted Rp63 tilllah In KKU f|encirg for the Konstruktion and Infrastructure sectors ' Bank proddes banking senices 10 all mdlviduals wehout Giseriminaton based on Sthnisiy, religion, race, gender, Interproup relatlong, soclat statug, Of Any Other factors trust ae dlseriminatory and pitentiatly votate hutan dahi "Bank has setublished » Suenihability and Sistaiubla Finance Policy akgned with the national dilrate change strateay Bank fias forned the Integrated & Cilmate Risk Unit Batk has sukrrittati the Oirnata Rak Management and Scenario Analyils (CAMS) report or Climate Scenatip Analysis (SA to the Finaricial Services Authority (03K) » Barik together with CIMB Group Implernertedi the Net Zeta OMG Ernissons Stnitegy 4 Climate Risk Management prolect. The project resukad In deca'bonizatian Inteeirn strategles and tergets for TOSO targeting UX sectara detalls af winch car tyet referrad ton the Climate Action Commnitments Section Bark has Implemanted a commitment to No Defotestatiar, Na Land No Expioitatian INDFEJ In financing tie palm elang forestry sectors, This NDPE commitment has been rayurested ta all debtors since Debemibier 2028 Bark, together with CIMB Group 5 comimitted 10 achieving tusainyabls Inancing Gt RMODO biliar #saulvalert to Rp208 trihiianj in 2024, baseci on the Green Socia! Sustainablity Impact Produrta & Services (GSSIPS) framework. In 2024, CIMB Niaga tontributed RIMLEZL KI indian (eguwalert to Rp336 tilllon toward this target
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mung Rebert FT Bank CIMB Ming Tak. 2 o una don as PILLAR 3 - CORPORATE SOC RESPONSIBILITY (CSR) 3 n & tel Hj ji ir El z 4 w 2 8 “ 5 & Einpowerarw promote the sorul, #canomir and Lan an Induston af ali urespactive of aye sex, dlsability, race ethnikiny, origin, religkan ct scohomik pr other statis Imptove edlcation, awarsness- maling and human and Institutipnal Capacity on cilmite cange mitigation, adaotatian Impact reduction and sany warning Integtute clirnate change massa Anto nutlonat policies, strateglea ardd Ollrsrirug Take urgentand sigmticantartian to reduce the degradation af natural Mubstats halt tis loss of biodiversay arxi pebtect arit presarit the axtinctipn ot threstened #peties Take urgent aebian to end peachiina Arvi trafficking af protectad spetles Ot or and Isun and address pot demand #Aldzuppiy or legal wilatite ptoducts End abuse sepialtation, trafficeang and ali form of vicdlencs against and torturt Of crulelnsrn le ki sanggah Dis maun ari all urrns Of violerice against andi torture of children Community Link aamBerkelanjutan PL em ho aries supports Community soclal And #canaris 2mpowerrnent progrutms for women and pesona TEA #isabiities, particulariy In Eastarr Indonesia Aligned with the hambao-conservatan program, Banks also #ngayed In capatity buliding sctiviles for tarmer groups focusingi on bembeo ptortuct Srocesung. enttepeeneurshiip.and finarwial literacy, Same as tie Akhlevemants on Pilar 2 Sustaihbble Business target 133 Bank Nas enplemented Its NDPE (No Detorestation. No Pest. NG Exbibitation) commitment In nanding the palm Giand foresiry #ectori arti Ha Committed to phasing out financing for tite thersai coal miring sector by 2080. Adaiyanaly, terough Its Busluslen List, Bank ptahibits financing toe Gentar din ar andirectty. Invofved “In metivitles that negatvely Impact worid heritage sites and Oliver desigrated lraaa These atom Mclude, but are not United tor 1 5s, rescue hibitats, cf Bercdkrapes af globe tar nyaman gnificante or Ihbse valsd by kasi carmmunibs ae Indigsnous dedpika as Ioentifed throvgh ComPMuUty engagement D National andior Internanonal protected areas, Ineluding peatiand Conservation areas and Wetiinda designatad Urites the Rarnaat Conventiar Ibitad Dusiness activities acivitiss Bank nas Exelusion List outining wrn Inclucdesa (ever ear Was Bank 8 commnkted, 5 putilned in ts Human Faghts Polliy, ta tefraining frotn Involvertient In peactices sudh 25 foced labor, bonded Mibarkiaut latar, dnikd Jabar, underyge labor, mildanant Tebor, human teaffeking, and modern siavesy Bank has esrabilshed an Bxebuslon List cutiihiig ptobitited business pctivitiea whlen Mmeludes tiriancing tor. weaponiy, menmunition, and terratiamn, Its abgnad with the Anti Money. Laundering YAMLL Counter-Tarrorem | Financing (CT and Counter Prolifesutleri Financing at Weapun of Mass Destructibr IKPFWMDI Progam 33
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Tuna 34 | abatiy Rei PT Bowie CIMI Nilaya Tak 165 Sabstantially redice-conuptian and 168 Iribary Im ali thesih torrra, Eneburanje cornparkak ESpetially Jaige and teanshationai cofnpanik. t0 adopt sustaivahie practites and ta intagrate sustanukillty Information Into thisir regytartirng cycle Ensure thatpeopis everywhsra Nuve the selevatit Informatar and awarernesn for sustainutle development and Iifestylas in Morris Wit rhatne Imnprove'educatlon, awaranase- malskrg rel Pocsrriaei mand Iintit uteri capacity on cilmate change mitipation, adaptation, Impact pedlart gbr krsk sgrty meme Png Develap effeervu, secountable and trangparert Insitutloni at al lee » One df the tera under Bank'e Exelunion tist Is ane-prahlbition Ot tnancing setiytlss jelated to art luliery and cortuptinm actviles » Bank 5 certitled: ISO 370012016 hegarding Anti Bilbery Managernent System #mbagdet. In Sub-dimsetorate af Strategit Procurermerit and Adirrvri Property Management » Banks Board af Commiasisners-and Board ct Director also Slgned tise Deslarstion of the Intmority Pact, Code of Ekives & Anti-Camuptkan Tammitment penodkaally atarting Ir 2020. In A28 rhe S9niirig took plare-an 1 July Z00-and is published oh the CIMB Niaga webulte Bank implemented Sustainable Finarwe Policy and Procedurs Yovetring the Sustainability Due Ollgence mechanamn TNs mechantamn encnunges customers to adopt best sustaratiity practices in their bumnees cperatkana » Barik owre 3 dadicited webuta addresing sustainabilty topirs, socemlbis for OLlbGc » Ardditonatiy, Barik axtivey mnyages In varkiLa sustalhatillty Initiatives and servitias, such as The Cooler Earth Sustainability Summit This Initlanye airns to false awhrenass ofsustalnebility. suda catalyye custornyers Ark stakeholders to take aseton, &nd bulid resi mmorbshturn Ie sustamabillty Tnroughout 2024, Bank has conducted 9 training sessioraon Ciwrate change-related Faks and Oppottun bes Bank consatentiy uphojas Ine values of accountability and araparengy in Its business scomtida alkgrirg with the Corpotate Policy Manual
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Sustainable Development Goals (SDG) Related Sustainability Governance Based on the Global Investors for Sustainable Development (GISD) Alliance ..... Bank sommowhedgas Tni efTbres 10 mitigate tempat Of SDGs-relaneg rak WII Is suscesatul win Ntegrstad Into 4 wesii-estmshei y0vemnannas Stnulitatts 2. Bank Nasa sustmnabelity governance bady In Pine WM suppan the achisvemeng of SDGs. Tie sustalnhdIity govermancs body structure referd to. Pilar 4: Goarnarke and Bak The Adteevement- and Imnpderpentamon of the Tes peta to Presigentikt Regulatarn af the Republic of Indonesia Nol of 2022 coneerning Inidlemeritation St the Athlevernani: of Suatan abs Developer Gonta 3, Bank currently has a Sustainability Uhitand at Integrated 3 Ciiviate Risk Unit tespareble tar teng lerrerting Uhe sumtulryakilky Tarmawotk, meludingaupporting SDA 9, IR (£ bow to adidresg EDG relined (ende and @insure tnat Initiatives and agtors toeatd Methalany rip Pase Sisata Pihtoe Dasyeligyersrit Goals atd con euareaiyehy samettet Bank has vanoua piillcies supporting The acnieementaf tne anne indjuding but pot timmed "0 Sustainatslity Palicy, Sustainubse Finance Pelloyand Hurman Rights Policy 2. Bank owts te Greet Goda SUAtAINktiIllty (ipsset Proellot A Sarwoe (CSSIPS) farnevatk 1» anyurs Ninanting alighe yeth pesite- contiibitiohi to SDG2 IL San Is devplopedi a medal and metientulogy to cilmate scerikt ks arnelyas FOSAJ ani Darticpated in a-fillot project for uiinnate Nak stress tests (CRST) regusated by tina Financisi SatVkais Akattntiny (OK), TTMS aalfres ti asma this Yesdilimetncas Of Elaryk busaihesas prynital rat mmegy (n adidnessing dimate cnangs, ot-only in the short tarm butatka In the medium und Iong tetrm 4, Bank Nag Inglarnented and cperates 3 Susiainability Ou Dikgence (SDD) mechanam coverirkg both creelit and nOr- credit dctivitam &. Sustainability Due Oiligence it congunteg, sonldeANg VaNGUS SniroAMantal hnd ata asodets, Inciuding SDG achievemneriti Barik Ais0 hua strategy to Idartiky SEiG-tetatad opporturit and charkengas | Incorporanng rika related 20 Tire SDG3-ae 3 corsideranon in assessing Snancisi and non: tinunea isis 2. Rasing debtor awareness an SDS achieyomenta wine revewing and Inteprating SDG aapecis Into SDD 3 Enhancing sustainability nek Mteracy and understanmhng of the Sustalnahts Dewalopnnant Gonta /SOGA) for BariKs Interrui mtakeholdera, custorryeri, and suppl-era & Kentilyihg peterrial aka related to Ihe Sustalnktska Develaperesit Cobls LK Identily debtora Partfolidgroun that harta gesitive Inipoct and: cantribute to aehiayirng the sDGE 2 Sustainability Dus Dilganee GRID) centiacted an Banks tnansing portfolio IX. Bin as dentified da seetora with lah carbon ar greanhuda gas (OMG) eeriaslan Intepesitp Ardi has set sesrce-based Inten decarbonizaton targets for aach sectos
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36 PT Boni TIM Nilnya Tbk Sustainable Development Goals Contribution (sDas) CG emissions assodated Bank caltulat GMC smissidas frarm Bank GSD with the Companyand tns financing as of TI Decerrber ARI In nine project jt Mnaoes, using tts Is ielentitjad yo has hitih CNG senisalang speaflad methadology intensity pecoding to the Nat Zero Banking illursca (NZSA), The Galsulatanps pemuda esp 4 total af S42 million tonres COze In Banks financing portiofio. Further Information can be Sounet In Pillar | Sustainable Actor Percantage of Investrmeni Dwarse Bank hokis sustsinatle (nvestment portfolio. GSD Portfolio that Is Ir lirie wyitta soonlsting af Sreer Bancis and Green Sakuh Ine definition of Sustainable Bsied by State-Owned Enterprises |) Deselopment Investng (SDI) 1he Government of the Republic of Indonesia, amounting to Rp569:75 blllian Ir 2024. Pulttiet #ntormaman cambe found In Mllar2 Sustainale Businesa Total outstanding (care Bank has disbursed Rp270 tilion Gn MSME HIPSO-—FI- mabes Of cliatersedhigg Ian Koarning tt 7000 dultors, with Mnanding OVnz bagmnented based ori financing ter MSMEaj Campositian of mito business of «8, amull enterprines of 294, and medum entemirses of 673. Furthes Infoernation can be found in Piliar 2 Susumnabis Business Tata amriguint andi value of free cheeking accounts for Custornert who previbusiy did not havea bank aecount As af TI December 2024, there wet 35 A35 with da totak Studeri Savings (SimPefi acebun' value of Rp3 billlars Sustainability Report New ang ensring Business Bank has less than OLPW af (ts tatal finanerng Sustainability 4ctivives (riarselna thanneled t tnermial cosi mining arid Oil and Report INvesamart, Insuraneej gas ekpioration companist Furthermare, ne el ta thermal coal her financing fortherrrnal coal msireeparsar mining and all and gas @ctivitjei. Purther information can be found Ir @apidration cormpanen Pillar 2 Sustmnable Business Tetal armount and value frorrs Ermironimnental- Based Business Astivity IKUBL) GSD green and sustainability: Mnancing as of IT December 2026 reecned ralunad fnancing RORNI tiiWon diistributes s9 rnote tharj 3200 @ebtors Furthee Information can bs found In Pilar 2 Sustarn able Business Portfolio impact analysis Oketse Airndst IS Of Barice total fiareirug kr UNEP FI bandurteg to infarm business strategy. erauring that the peocess And outpiuts Of the andlysis adheseta npphcable guidsiines high: level of sustaimaillty rak “potensi Eurther infaimatiun can be found In Pillar 4 Gowrnange and Risa
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implemeryation afimpacr nnalysis ms and dieri/irvestes comoany tersepagyer arit Sustainable Development Goals Contribution Bank his a regulated Oligence ISDD) mechariam far delitors and business selatians with sustaipukinty act plang that refer fo international best practices Furtter Inloemsatkarn car te found Iri Pilar 3 Corporate Social Resporisibility (CSR) Sustainability Due UNEP Fi Total cteecking account Yansnctibns ad dctve users 4, Bank had 36,538 mendua cheekang sccount customets MSME vulLed at Rp463 srifian Furtiser informabon can be found ir Pullar 1 Sustainable Action Incentives nrovided Tor Oke Sawin meotnts In 2024, Bank provined acebunts Wi Rp informaon Sawial Responsibility student savinga & total donatlin value of 256 milan far secaunt apenlngi Furthes an be found in Pillar 3 Corporate (CSR! iRie Total amountand velus af As of 31 December 2024, the Sustainatility- ustal ability ESG-elutad financing, where Unkea Losvrinancing (SLLA) pibotarm Repoit the conditions are afected was granted to S debtars valusd at Rp159 by sustainatiiity pertorrnance tridian, and the Sustamebis Finance prooram provided Rp313 titan In fihanang to debtoss Furthes informmaton can ferana ir Dillar 2 Sustainsble Buliinesa Total aecountz held by Total There are 676 female debtott in Bankt MSME GSD acoourta held ly weormen In cauntrles with large gander diapun tie Ineluskat egarding financial Kaandng Furthsst Information Sar bs found Ir Pillar 2 Sustainable Business
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38 PT Boni TIM Nilnya Tbk Brief Communication: CIMB Niaga and CIMB Group Towards a Net Zero Greenhouse Gas (GHG) Emissions Organization by 2050 Communicate Manice perlodical progresi towardz (re achiovement af neLraro CHO emimlons target to key Internal 06 and antena "akehoider Measure GHG amissions Scope, 2, and3 01 Identity dak and opportunity on arnisalon source 02 Roadmap to aNet Zero Carbon-Neutral Organization by 2050 04 Strategy settirg for climate transitlon risk mitigation through @nargy saving and Banks grean portfolio capasure growth
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Strategy Towards NZE 2050 Optimizing Business Location Optimgation of physical office facilities “ Reductan of hperstional afice space Avoiding and Reducing Energy Consumption Investrrvent In energy efficiency octiviles and tampalghs fat Ifastyis changes Development of 2 aystem for recording operational GHG emiasions data Upgrading air canditiaitng (AC) units star locatons far snerayaavings Carvwersan to LED: Ikghting In operational office Green Energy Tranarioning to epewabis arergy sources thrbugh the purcnase Ot verified renewabik energy vertificutas Solar paneis have been Instaled at tne Griya Niaga Bintaro | &2 benci office “Internal Carbon Preing (ICP) Irvitiativs” Carbon Offsets Purchasing hiah-guality curban units (with certificatkon) froen local sources. for unaboloable emiasong such as tIwough the indonesia Carbon Exchange (DXCarbon), Green Sector Strategy Canduatng regular measurement andi menitonng Ot emnissiona from the financing parttalia Setting turgeta and strategies for green financing in tine palm oli, power, thermal coal ruring, cemeni, resi sutate 28 welias ailand gas sectars 5 Cansrjinating With other bilsiness unit mgsnding strategied And potential tor. green faanding UMS) Cotton Prcong NCT 4 an Merias mena af Gehiieweg pot ame TAKE mENINLKA Rar Stop DAD NN GOR ANOE hy KO Hy esgring d binti NN ar In tan DMC ennantand Yenesunat Dp AhVA Sisa 3 Tana DIM Kemah Ea beo sei UT ARNULESNV UI it MWA Wadi ENg (CPU mesti
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40 (FT Hak CIMI Play Tiok Key Design Principles for Setting Interim Decarbonization Targets Towards NZE 2050 Aligned With The NZE 2050 Climate Ambitian The 2030 target &- coraitasit “Wati Ine Mesarbonyatmn path towards NZE ISS0, which It necessary v0 lima: glsbal Warrmlng 16 Well sjow TING abaya prendustnsi Wveis and. to prersaar va tpi paliafeet"s huntuitakaty —— Bana NAS Enyureo WAT WI De SIN AKI RSS 2ear Int KeLUA Kena Orang liDe wefessar za mnagyIM OM UNI NY motly pecetred wu Uredible Eka dexrumindges that alunats sesangu Is continugusly evotiiny. ttsaretale Batin Tam cheat act now basad oertiee bata Natilesenondedga ang Will tevwtbe tang ts ja Orararih avapos ente In eesenga rarpet onga misetyogd Ieagpyeet. Jae wd Pine corngi menga ul artangan —---H-- —3— — sha TI pe algpeg wah (viva dawai mean gni rena dility 04 Moge atu errar tm Batik haw Irggrpesatai Lines &Oeselesnatiutes hocorderige with pegiol ya (and osn) koi Aenleving a Just Transitlen as an lmmerative Ban rncsgris wenpurenaf willy ko bulneng pesiliwseeeld this aa meri Achieving Net Zoro CHC Emnissions in Partnership With Cltertz Bank dst trusen ravopate Kuas Kat dkitance if
Page 41 OCR 0.330
2030 Emission Reduction Targets As part of CIMB Group. CIMB Niaga has estatished sector Interim decarbonizatlon targsts 2030) for ix sectora witri high carbon ermasion Intersity. These sectars Include tivermal coal mining, power, oland gas. pair oil, cemenir, andi real estate More detaled intorrnation reading the scope ane swumpbtions behind these targets can be accessed through CIMB Group'safficiai report. Sectar Palm OT Thermal Coal | Camar | Ol and Gas Mining Target MeriC Pivesicwi mrvasaan Pryawal amkkan — Rudtustion Present Peansag Pyasonl amnlesion Imontit mpremetiln —intensity sapresseti In portfolio ernisdon Emang Intendty,mpeesod tongut CO, saulsiant—InkgofoO, weponute, intarsny, Leon Inig ecu sertenof palm egufsalien pe Oekresadana — eepressedke— Irtweity PELIL — #ubalkr pt ye megawatt Saur partantagn INI tonaofCDe — #xpreesed ih wan Iri Lusi sanjualard pat herwaf CD) tas of coriamt. agullont ber #hlBean Malinyakar Birmoit Mal #arrxafihe — Munting Power gertaratari Iheernal cosi Cement Lpetream Developotu. mamnat Van CMP Me1MrAg (neng mrunytscturna #plesulah ahd. mperatern and BEINS iwetunoti production (ERP) |. merorar arina, (eta, Tompener hotel indintriasl, ani Integrutsd und mied buhsngy omar Yoen “erosi ports cah ho valie criair seupe at Scope ! finciLatng mpe lembsians Nia Secpeland “Scopel 243 Sevpe Land Gustrrvsat and tete charge ch oa Dera operator GHG mulatod emimions and @oneration cimnts c& corrider #missiona tam #eniniors seawesratiani and 2 mahutsctunng bulkinga Inthvatoti Of gewntation, bil msdi dllenta intangtatnd tbeserta Scope # uptream (ln saat fresh fruit busehen of wrngtstad ckert3 Asnut Dussat - Firancirg porttito far customgts incuded iihvestrrjeest portfolio recnreetias Awalliltile for Lake (AFS) ari His 2 Mtatianttp (HTM) Targat Fncditamian af Sapital asing petivitias Int curtomare Inctling bondMumk teruange are ina pie aan PAT, Setting wfiich are part of tie portinisicf the Bank mubeldiary, D1 CIMB Niaga Sekuritaw Haesilnn 181 Ioor 2001| A38 Ipar 2222| mardat), KKR Apen ZA Kd (perZU2N MP per puan Kon tanyut Lag 7 su Cs 383 ” Seat Adipasted SET FLAG Adjusted WANIE KANZERN SET Karbon (EA NZE 2050 IEAMPS KCREEMA Lofereriw Cemrnedity Patnway tar 2050 (regioruil Iroganulj Interuity ergarall “2 rergonal alta trodaloevnti Dartwag far cerna urobali NZE fit Inino with thescenarip Inline satthi the Noesposuteto (In inewtn In ina with Iri ira weh the #iTewensan Kar 20 sonar rethtence thermal con theseanario- tm mani seanari MNamnen for 201p mesngby2060 tufotencetar — hofermncetor for 2050 2910 2730 kete For mer intirewotiosi ot tha mm toner meta tenan KEERNO pure res an Ie oral TIME Gen 000 Wit sim Gearcemani Min be AAN) Wing: dat
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42 | TOP Kenjaubutiy Rupat FT Bali TIME Naya Tuk Strategy to Achieve the 2030 Sectoral Interim Decarbonization Target Sector Decarbonization Target Meoorreoa Canda tetirolengg Ervurina sampillange wifi the prowwanw oftne Gonl Sectar Gumann & Rogsary sttongthenirg the Lomi Sector Ketlance, meluding repanding it secee and mbadusihg “ #esritia makar Mi milk Ihiweesotdte For bot rem una melbrg daditrira Prosetnety engaging witti deteors to muppert thuir dherafhcution pan « Fhmlfing time mgdargyeritatlam ai pebewuhit Soritrobs tes trudrsnge tin kaclwe.nnesrrke Imemeta ca traesaititan Paw Eniutino compllanes with the previsiors ofthe Coul Sector Uuidarite Progreseveiy strongthahing the Caai Sector Gustance in Ilhe weh the cararmetment to Ohasa our nail Tirwoong hy 2n60 Inzremung the proportien of financing for the renowabic energy coctor Supportng OCUS ICatbon Cadtue ULBDMIoh. Isa Starngij technology findielrg wa koesg timer stmntadey beyond 200 Fincitintnnes thn cerwdiuat wetty sar keresarit cf for Mam pemer pilar Iri mesen it rwEruamtsOr tegulrernerta particularty far dobitors banviy relurt:om coal for powar ganerutian Ol.and Gan mplurnenting Banks sexoai commitment by net prowidiny new dedicated financing for ot faia projecta apprWard NT Unverapa ata Decernah S1 2027 Supporting and financing business dibohificaton far ol and gi debtots toward retevanbia arung tom dion Pumlu. ir telutsd merastrutture Activeky serporting ol and gas debt In mesuSng aperatiowal erriitan Intersity ari enhancing praductide #Miclangy Facitatng debtora in deveoping. meeting ang aoooltating that makoets CHG semhaor atretegnes Pat GK Mamtaming the No Dafarestatinn, No Peat, and No Beptortabor (NOPE) commitment Slapportng uwbtare In ADtaihing oertircurNn undtar Into hutkersal ad acar ever, Ieuitidirg tie Rauodtabia 01 Siataitabe Paim Ol (RSPO) Maleysiar Sustainable Palrn Ol IMESS) Indonesian Sontalcyole Dale Om RSPO and Interryitlorusi Gstwmalittp sd Garban Ceetingktian IROGI, wle enhanring mmisuan data rnparting Dremiding financing Pucilitssa tor newiy amruted wustainayw pan Ol debrors ang sapperung Yung: debton in achieving and accolerating sinisaian intansty reductdin eticrtz Prona the mutmtation af iga Gawat ghafiln atKonber OI Pel, Ipcresaing financing and other torma bi support for dettora and supphers Wit 4 focus on eeonceric Ihelunlors mn tvetmose Irmpttmerewrna Har wiwerdtia OrerIFa uci Ag WIN Uweisarn gr Wed ja enhancernant for arnalihodar furrmara in the upstsearri sector Camar Ehedursuing aril supporting the adkaptiah af ten hholotgkes thit reshuo #erviwaltirs Providing financiog opbonn that tualitate uectorai decarbongatar Infriwosisg dabtirs In the real estata sertar to #Topt, decarbonisation mmessunde tIneeety ASI DNGw. Sigrtais uirid darnaba fob mone tumtamubly podiced cermat Ceduberating band #ngugang wtm Industry Girguribatkone and regulator 16 cantibute Inskgran te Gerartonizatan efforts in the cunstruction semat Sefetive keteptara af mw Herman sertar Gokbars yet A Cikar trinetrar gear alianad wet hm Mes Za LOSO semata Dasi Estat inangog the development, retrofittng, and maintenance of more anergy dihoemt busidingg Incudng ketvety zhahheling Tesancing tu Musdinga with Nikah away #Dcsncy Inggris ulir cartificatong Supporting the energy Vowalitior Ir thulkikega, Inuhding dlpeti keatirota cell termekwlihe memang SapacRy Fetadatian and roninwakie enargy pro—mament through Perset Plrchase Agreernantr (PPA| Supporting derors In devetoping and uchleving Thair netgero OMG eenlasonn plana
Page 43 OCR 0.751
45 “ FT Bank CIMB Magi Tik Sectoral Interim Decarbonization Targets and Achievemenis The 2025 regional analysis results indicats that (a) four sectors have exceeded thea Interim decarbonization targets set In the scenario teferance, |b) one sector has met the decarbonization target In Ilne with the scenario reference) and (ch one sector has not yet achieved the Interim decarbonization target set in the scenario reference. The sectors that have. (exceeded the. Interim decarbohizatlon targets set in. the scenario reference are thermal coal rnining, power generabon, palm oil, and real estate The respectlve achievements of these sactors In 2023 vera 439, 254, 104, and 28 bsiow the scenariv reference pathway. The achlevement was driven by a cembination of factors In thermal coal mining, erogress was primarily driven by natural amortization ol financing and strict adherenca to the coal sector guide. Meanwhile, exposure atcross most sectors grew, but emissions declined as portfollo growth was directed towards lower-ernitting segment, particularly In. power supported by large debt capital market deals for renewable energy-and real estate. Additionaily, debtors.within our portfolio that report emnissions, by and large, showed encouraging year-on-year decerbonizatien progress, further contributing to 2missions reductions This was teinforced. by stronder Internal control and policiss that have been implemented The achievement of the cil and gas sector was lower compased to other sector, although if remained alianed with the interim decarbonization targets set by the JEA NZE 2050 (Reoional) reference. This Is due to Increased credit utilkzation among lower- emitting diients, which helped to keep exposure growth to bs alloned with interim decarbonization targats Howeyer, the analysis resilts also Indicate that the cement sector has not yet achieved Its Interim decarbonization target as set In the scenafib reference. This was driven by an (Increase In exposuts to debtors with hiah smission Intensity. Neverthalesa these debtors have established decarbonization strateales and have achievad annual carbon emission reductionz Therefare, In line. with the principles of aa Just and balanced transition, financing facilities will continue to be provided, despite the short-term Impact on the sectors target achisvement Aggrsoatsy.climate action tnrough sectaralinterirn decarbonizatlon targets remains on track with the plannad teductian trajectory, Bank will continus to Implsment mitigation mmessures to ensure that targets are achleved effectively and remain aligned with other sustainability commitments
Page 44 OCR 0.321
sntsmbatiy Rare Maya Tun Achievement of Interim 2030 Targets Towards NZE 2050 Thermal Coal Mining to Prrestalhn Eootataarw LG) 10 1071 Inez K3 RSG | Ii KANG WS Pa baae I A5 U ga Paha I 3. Tas 1 tasntutn Tanyai Patkrbeny Ad @ mao Liha8 Tangan Ba an Oon aa Ping O dent Pentiatea LINI peti IA MET Comant Ini eRcermeng be Ha ak 05 na » emancity Gmssisn NO eAcettuera) E Tan) 022 033 30 | Tn G On Basars T Iban MS IU Tanetuana sara J @ troran dea Monita hrs Drama Palm On Power noancio MW KKEO MN PI . 2 Oa Ie Te fiz ara E - H3 2300 je Pa 3 | 3 Pa antum) aa wd ga ga 1133 2023 I030 KRI 1065 1050 Ta2 2073 1 I0ag IU NO | TIM Ta Basara NI Wei Tea | Kaul aman Raman IT TE Tapa Pahang ) ya 1. v0. Net @civaktnnsiva @ mean tuna @ con tarsiru @ 2020-2108 tegar - Minho Besejatka - Akim HIT FLA "CIK Apes Punya Metniewut Sampan IL MABA Comirunteg Pun Wong Peranan Unyu at Oil & Gas Real Ertato IntCD AMA Mit Weh ng tg Kan una 9 Cm Da 2 CIOI j Emisslan (co momen Mam) 8 8 Kn 2033 290 MMO RKS 2080 I In Dell Banaire I Hi Yayat Pulsa | - Le @ OhaBaman 2080 Cina Tinpar — fetemrer Sinta - MANTE RIO “0 MBM Ipapess Lengan aa NetUehn3 Ereisalan Intencity . 32 X3 -. | Banana II KW) AMS. A50 TANI Tana Tuty ) Ko @ en amtny 5 Matesena Suu ratik (LA APA Gambie 2 (Negtball (9 201021 tagar @ an mua bryan
Page 45 OCR 0.571
Sustainable Financing Opportunities In High-Carbon Emission Sectors Beyond setting interim decarbonization targsts. Bank has also Identified sustairiable financing Opportunities in vanous high-carbon emission sectors, including throvah nature-based solutions. Some of these sustainable financing opportunities Indudie Ecosystemn Sector Energy Power Opportunit Work with power geretation companiss and sgulpment marufacturers to adopt decmboriizatlan tunyata ahgned WIIN the Banks Intern decarborsization targets » Incsesse financing for new renenwable energy prolects : Automotive - Watk with saulpmnert fmanufactuters deslers and autanyotvs fihanciat Isasing compatves to support slectrie vehicis JEVI supply chaina » Increasa financing for EV-focused business Ok and Gas Work with compames in hard-to-abats sectors ta finance tenewabia energy, lowernasiong fuel aitermatives and emissiong reduction tectinologs Bulit Erwionment Peel Eurate “ wark with property asvelopers, operatbss and Inwestmnaist Companies to encourarps adonan of anargy efficiency standaras for bulidinga » Increase financing to suppart the retrafining ahd upgradirg oh existing bulldinga with enengy-#NoehtegLipmesnt and maraktatlon of eneg eneray () Conatrusten Wvark with contrectors and maternal suppilers to increase finanong to men buliding conatrLction activities and enccuraga tia Incressed Usage of sustainable bunding materials for better life cyele cost are to lever ammbodlad cartar amisilons Incresse financing of on-site nenewatis energy
Page 46 OCR 0.749
46
FT iwih CIMI Oilanya Tio
About the Report........
PT Bank CIMB Niaga Tbk ("CIMB Niaga" or “Bank”)
periodically publish an annual sustainability report,
providing information on its environmental, sodial,
and governance (ESG) performance. The previpus
yaar's sustainability report was published on £
March'2024.
The data and information presented In this report
cover. Bank's performance from January 1 to
December 31, 2024, sourced from CIMB Niaga's
Head Office and all operational activities across
Indonesia. Financial performance Information is
derived from the sudited consolidated financial
statements prepared by 3 public accounting
firm Rintis, Jumadi, Rianto & Rekan Imember of
PricewaterhouseCoopers (PWC) Global Network,
yehile employee and electricity Usage data are
obtained from various business units and branch
offtes throughput Indonesia. There has been aa
testatement due to the update of emission factors.
The 2024 Sustainability Report has undargone a
verification process by an independent third party,
Kantor Akuntan Publik (KAP) Siddharta Widjaja
& Rekan or KPMG Indonesia, In accordance with
Assurance Engagement Standard (SPA) 3000
(Revised 2022) on Assurance Enoagements Other
than AbLdits or Revieas of Historical Financial
Information and Assurance Engagement
Standard (SPA) 3410 9n Assurance Engagement
an Grsehhouise Gas Statements as issued by the
Indonesian Institute of Public Accountant: The
appeintment-of thie Independent venifer fallowed
the Procurement af Goods and Services Policy and
Procedures, recelved approval from the Board of
Directors, and ansured to be free from any conflict
ot interest. The verification period took place from
November 20124 to March 2025
In preparing this report, Bank adheres to
the provisions olitllned In Finandal "Services
Authority Regulaton (POIK) No. SUPOJK.02/2017
on the Implementation of Sustainable: Finance
for Financial Institutions, lsisuers, and, Public
Companies. Ths Sustainability Report is also
prepared with reference to various frameworks and
Standards, Inciuding the Global Reporting Initiative
(GRI). GRI-G4 Financial Services Sector Supplement
Indicators, early adoptinnof Internatlonal Finandiil
Reporting Standards NFRS| SI and S2 the
Sustamnability Accounting Standards Board (SASB)
for the Financial Services sector, the Sustainable
Banking Assessment (SUSBA) by the World Wide
Fund (WWFI), the Sustainable Development Oosis
BDGsj, and the Global Investars for Sustaimabla
Develapment (GISD) Alliance Additionally, there Is
10 Information related to the Global Systernically
Important Bank (G-SIB) methodology. as Bank is
not ctassified under this category.
Page 47 OCR 0.641
228 AT G In 2024, Bank updated Its material topics through surveys and interyiews designed in collaboration With, CIMB. Group, engaging neariy 1500 stakehoiders, including customers, shateholders/investors, regulators, supplier, amployses, local cammunities, labor unions, non-prefit organizations, and financial lastitutiong This process took place frorm June to August 2024, coverning identification, business. Impact assesment based On sustainable finance principies, and prioritizatlon. The updated material topic have beeri approved by the Board of Directors. wg 1 Sustamnabie and Responsible Fian 2 Cybersacurity and Data Privacy 3 Risk Management and Business Resilance 4 Cilmate Change 5 Hman Sigahts and Labour Standards 6 Economic Inclusion arid t 7 Governance and Ethics 8 Olversity &tnelusion 9 Custarner Experience 10 Digitallsatlan 3nd Innovation Nature and Blodetsity Talent Attrsction Growth. and Petentian Welfars, Health and Safety
Page 48 OCR 0.424
| 1074 Aetatsiihalifp Mena FT Bak CUMI Meta Tio 48 Management Approach to | Topics (AI Haa HI AE MALAM f1) Sustainable and Responsible Finance — ng — era Ebonotnie Piettotrrueas (OA BIA De. 201 Up Sustainable Tinunee plays ah Inportunst tole In providing the financing Ea famework ot Rank, supporting the sthievement of the SDS Inctuding Pertfobo of Producta ond Laan Gualty climata charge actiong sod mutigation stritegika for climute change and | the-estakkahmerit of a jow-&catbon sebhotnic eceeyaterm Poleiea Rolatad 10 Soctal and Environmestal | X- 5x agar angkatan | AN KN Sltiness Artivitees joki Pi Pernentage & Dusiness Partitillo According to Banking Sector for Indivckiats with Anaruing activities writad sustanaksity rasa. Cierrta recewing finanong Iron Barik Tnay potential face Jesues related ta. defoneetatlan, watat Limited Access Klu Fa) mati. tante change. cortnunity, latber, and hurnan Nghta Ali of Approsch to Integrating ESG Factore In these mg important sustainabniity segi. As & weponsibe Bank, we Crest! Ananya collaburate with debtors t6 triinimias the negatys Impacts af Tnancing ES Ritik Assesament and Mibgatan at activities Additionity sustanahis firanae productMprogramng will Portfodo Lesi supporta just transitony lowcatban econotny, the acftiwerrent of th Patis Agrsermant, the Sastainabis Dewloprent Gosta and Inclustvoly engoging custorneru, shareholders/investort, regulatora and local commmuhitias Disclosure df ESO Exposuis aridi Hal Taroote Issyanog of sector-apadtic gulai nas documenta, including but nee Smited to land- based sector, tvegh OMG erriiaions secara, and Agncultlirs. Fsrestry, Otrusr Laput Lie, are Lari 1.inse Cihanngge JAPAN ULUKT Inergase ine poitfallo afaustatnahle Financing in we wet Indonesia's Green Tawononny ITHE) and Banks nat kero OMG emnistiorns target ly 205D Enbancing Iteraoy of Indonesian Sustainable Firanos Taxongany (TKS3 (formarly anon as the Indonesan Sustainakstity Taconorny, TKI) to customers, Enhanos sustainability ang sustainable finance Iteracy "Align sustainatile Knance with Indonesia's FOLU Net Sink 2030 target (140 milkon tonnes Coke hy RAYO) aril promngra Initiatives that present bindiversiny loss | Inereate sustalrubte finance pertfolio in the palm of meetar 2 A —GEaa- — ca Bank conoducte pemprehensiyi susaingilily dus dilgenoran - Total finuncine perralla In sustainable Customneruprospectivs custonera such as Sustalnatilits Due Dikgence bbeotirvsan metist bas (KALI mrrieseatut reg ton (SOf) and Enhanced Sustainability Nwe Diliganos (ESDO), as well as Rp 5818 trillior Perusal based on Seciot Olidanos MSME finanting thwosgh chumnsling Bank Impames Actish Pliins fu certornerkprcspnetive CuttEnets Who (watned R05 billlan. Rot20 oilllor do not mat tia mun mu sustamdbility teguerenta yet Or ABM af vs arngunt wus allocutad Bank cunslstentty encuripes teslonveruprosgiective ustmrrases (a women debitor P4 Uf tesal MEME to acippt and mplemant best sustainabsity practicee within their Channeting customer) tespective asetors Total sustainnie nirn ll finnocing Identification and ciassifcation of Banids portfalo nesad On Ikustomere with INDO/RSPO ceruficton tustaitebillty Fak, sustuinatie butinesa activity catogocles DAKUBI, pemictalrng PETI tritikar envtorimental social, arti siistainitik Impact Ibireer Solat lusuanes of tha Manufactutina Sectit Sustainability Policy andi Sustalnahiliy Procedure Sustansble Finance Pesey and Sustainahis Finance Procedura High Sustalnahility Rx Sector Liat Sector Guktlarce Suntuinoble Irmgntet Products arc Save), ari Ihe Indonesia Green Guldanee Tawonomy ITHIL an well us Indonosia Sumainabia Finance Tamondrny, Integration of Hurnan Rights (Ika coneeterations and NDPE commniltmenta Integrating and mainatresming the No Detorestation. No Raat, NG Into SOO and ESDD Explo'tetion INDRE) ptirsoles. which are mulernented Uhrough Sector Gudance Iriteserual sudi, centiol Ragular silectveress testihg (CET) Businese lunit and Sustainahility Due Dilgence Andiysis (ANIMUTANJ) on the spolication of sustairuitie finance including SOD and ESDD within (he releant unit Corrigiiance, Cotpotate Affair, and Legul Diractoruta, mpecifiraliy tve Sustainabilty Wark Unit
Page 49 OCR 0.386
Cybersecurity and Data Privacy Dati Security, Prima, and Govertante Pin Ae “Polka Har File Design and Sales af Financial Pendeta and Seo asi » Custortier Privnedy (Lila Ay Inttirmatian Tecnnology II) « santo and Orgurusation jasa Satar Devetoorrimrit Policy IOperationg Palley - Sa La Secunty Poliev” Compilance Policy End Umar Computing Palley #T aan cita Ming Tiki Technology payea enitisat rol: Im Mesgunag and KEpOremg Lho Fevel Of obaital trust and 3. (GP 0018 —d Tbe banking sector in tughly vutneablo ta cyberattacea and thresta which can remult In Sgnificant kesses far both customers-and Bare Taking this Into conedetatlan: Bank Conlimuaty striwai to eriharice and strengthori its Opstationai systoma. Technoloyy wil 'enpact Bank financlal performanos operation and meplitatboo PP, TT Service Provider Usage li Temon naya Dal IT Peoce, Hikari Zero compimnts simed to IT Centinuty Policy cuatornar data pevacy Diltyetat Lanking Policy zscurm banking products and san icas : Paining and workiboos related Strengt hening cyberecutity tapabiiitias to be rere pecoletAae 3n Impecastatg IT 10 information and technotagy S0UTAY by afitigipatirg Virus and malware threats and rnitipating digitat Niska « Efficierit, birrlaly, we coat tPersugh updates 49 nddert management ptatfarms arrid autornatlan of security #lectiee uutillraton of technology testing on seplicatiors to produce auality resabla, und Dewlopmentafthe Custosty 8 Pura Akan Suster sppilcabon, adosting new teetinologies sed Holutiora Ihut are more eficient In meeting bukiresi need Intagraban ofths OCTO Card Orgital Grodet GardAocto Tard Sharis Olga Card. ato the CCTO Moviik apelizatian, eating cuktarners to use R without remuirirg A ohysea card Strengthering IT security sapabiliies and capatta to pesactively antitipatp Vs and malware tniesita as well Ag Operations anti Intormation tecnnglaay Kirertorate Initante digital riska 49
Page 50 OCR 0.498
50 I| 1074 Prtaiisihalp Mes FT ink CUMI ga Toke Risk Management and Curentiy, one af the key concerna ofthe Financial Services Auttiority (OOK) Is the Bus nets Resilllance thhnks abihty to miblrstaln Gnandal resillencs against clirate raksa CIMB Naga sarat Scope and traguengy this priority and Ias conducted a diimnate risk stress test to aosess ahad strengthan Its of sudits to review the rek management framesyark In response to dlimate related challenges #mnalementatian of soelal and ervironmeptal 3 1 pobcias as welas tik assessment procedumes ep u—————. aa PEN dssnin La tg Ciwnata change rikk pole asa challenge for Bank, a& Its financing portfolio Ik Indirecty vulnerante- 20 dinate-reluted Issues Therstore, integrating diimate risk Corgideratiordi Into strategic decislon- making, pevernarwa, and risk managemant Is mmential t0 ensure long-terrn resillencs and sustainabity AL 3 1. stenana terus ANN Sa » Surtalnability Pelky » Buberisalon of clirnite rak Impact anulysik tesultetn SIK Sustainable Finance Development af models and methodologies to tacilitate the tnpismentanon af Policy the Ciirnate Risk Sinsss Test (CAST) » Carbon Emssidn » Preparation and integratitin af dimata rek rranagarnent framework Into Batik Inventary Procedure and nek management Methodolagy. Incorporate cilmate riak Into the Banks Riak Library 1» IX J « Monitor arei sealuata bctivitkss ardAw porttollas that ray pervetata/ars assncatecd “ Submisuon of ciimate (sk with Scope LL art 3 GNG ernissions impact analysis resulta to Conduct various afieray sMelancy Inlklatives such as but nat limited to the use OK at LED lights corctueting energy autits and Installirkg solar parela. Enr detallect “Me Bank has Integrated Informutior, please refier te Pilar Sustainable Actana In Wes and Green Offke Litrate rise rruamayerment section aspects Into the Bank's nek » Conduct the Net Zero GMC Ernbssions Strategiy & Tilmiate Rksl Management management fremework. Orogect Detalled eplanation can Established a Himate scenario analysis (CSA| model and methodology and be referrad to Pilar & Osrticipated In d clirrate siak stress tast (CRSTI pilot projeet as reguested by ng: Governance and Risk in Financial Services Autiharity (OK) Governance Body Section » Inplernenting Carbon Offsat Seherng, internal carbon prang (CP), andi mudled varioLs Instrurnents that haye tie potertial to mnitkjats risks dbe-to GAG ernisagra reguliting from the Bank's operations » Purthase REG and carbon urin Indonesia Carbon Bxehange (IBXGatbon) - 4 2 - TIM embalan seperting, alang With - Strategy, Finanos & Stratealc Procurement and Admin Propesty GNG amisalon teduction Initiatiyas, Management (SPAPM) Directorate, spenficaty the OHG 8 mn sevordarice with the estaolished Management Una sustainability performance targets Risk Management Durectorate, specificalty the Integrated 4 : Inadiition, sustamabilitytopics meluding Clirnate Risk Unit and GHG emissiars have become the scope «Compliance, Catporate Affairs, and Legal Directorate, apeoficaliy af internal audits the Sustainabxlity Unit
Page 51 OCR 0.515
4 Sunlawemiiy Report ( FT Bank IMB Magi Tiki. Climate Change Climate change Ia critical topic due to'its potential Impacts or the s#yeorwmnental @nobomis, and secial aspecta af the business IncludiIng banking performance Climate change can also lead to physical risks that thtesten assets and-affect t (ustoneti abilty.to meet their obligations. J —Vm— cD3— Girnate change can affecifinanelal stabillty The physical Irnpacts of olimate SastaadbIlty Polity and Change can Isa to asset darsage operiOonal Uiinuptioris, and hagathwattaets Sustainability Procedure On sustorrers and stakebaliters, Adelitkanaty, companies that fari to respond » Net 2410 GHG Ernlwlona affectisly to policy, technology, and market changes-aimed at addressing Operational Potley climate ena rnay face regulatory, reputationat and market riska Banks « Senart Spending Policy suppait for clirats mutlostion and siaptation setipns wal prorrsote a just - Gesan Offee Palloy. transition, 8 lew-carban econorny, the schleyament of-tha Pars Agreemeat » Carbon Emussipns Inventory and the Sustainable Developmeht Gosis, While Incluulvely engaging clieeta. ard Methodolagy Procedure Sharehultdera/Invesars, regulators and Ical cormmmumitasa. » Net zero GHG emisslaha for Scope T and 2 in CIMB Niaga Gpetationa by 2080 » Onepsil hat zero GHG erimtora Senpe 1, 2 and 3) or petibeto #mlisan (NZE) argargatian by 205D «Setting 2020 decarbonizatjon intesim target for several sectora, as follawa. 4. Therrnal Coal Mining Saetie Reduce the financing portfolio of the tmermnal coal meaning. sector by 50K froen the 2001 baashne ID. Cerment Sector Reduce the pinysleal ervasikn Interaity dF custbarrsers an the cernant Lectiw by SEA, fenpn the 2OL7I Daselire & Palrn Ok sector ' . Reduce the emisalon intehsity of the- palm 0d pertfollo by 168 from tha 2022 baseline This Ss done by engaging Kustorners ta Shifrthesr ptoductlon towbtedh Sustidrytatoles pamdrys Oli KL Powet Sector . Rediuce the ernisakan Intenslty af the pewer portfolio by 38 Irorr the 202 baseline), with a focus on alternathst kow-carban arid renewable epergy wurtes tb bee elerste the decarbonizaran plans of customers (& Real Estate Sector Reduce tive physical emissions Intensity Of cusrrura in the real estate sector by 3686 (fetiya 2022 baseline), ny funding tire development, tetrafit arid Inalntananue of mara energyeettident bulldings t Okand Gas Sector Reduce the ernisiari Intersity af Tinanscing for custamera In the oiland gas sector by TSM (from the 2022 bosehne| and no langet provide new financing tor greenfield mining projacts wiose develonment & agpproved after 31 December 2071 |. N
Page 52 OCR 0.507
NO7A Pemtaitsihallp Mes » Moniforand evaluate betivitles-andjor portfolos that generat/ » Gonduct varioris anetay #ffinieney initiatves sur ag but ot. ». Canduct the Net Zaro Operatlofalistion Programtne (NZOPI| » Establisfi & climatescenerio analysis (CSA) mudeland » Implement Interndi- carbon pecing (ICP) harrewark ang are related to Scope 12, andi BUMS emlisons Nrnired to the use of LED Kghits condurting aneray audits arti ipatalling solar parveis, For detailed Intorrnation, please reter to Pillar'1 Sustainable Actians In Ye and Green Office section methodology and participated In a dimate (sk atress test (CRST) piiat project a3 reguested by the Finandisi Services Authority (OIn) seguire ifstruments cepable Of reducing nsjc assoclated wati GG emissans stemming from tri Banks operstlons ——e— » Utilizatlan of slectrksity generated from antar Daneli at one df Bank Nend offcea »- Purchase-at carbon Units Inom Indonesa Carban Exchange IIDXCarban) and 'Renewable Enengy Certificate" from PLN. » Energy corsumpitian Intenaity of B8 G/Rp biltion «Scope and 7 GHG emissan Intehsity With Climate change mitigatlon effarts of |4ltong Ot COn egulvalent/Rp bilhon ora decrense of @libat 1296 when campared to 2023 » Water usage Intensity of 662. mnRp bilkan » Paperusaos Inteosity af 63 kg Rp billlon-ora decresss of 144 compared to 2073 Te evaluation Is conducted » Suntegy, Finance & Strasegic Procursmentand Admin Property | using the same-approkch aa the Management SPAPMI Directorste speefically the GHG Managernent Work Rek Management arit Businesa Unit Resijenwe topics » Camplence, Corporate Affairs and Legal Directorare, spacihrally the Sustainability Woek Unit
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larang Report | FT Bank CIMB Magi Tak (s5) Human Rights and Labor Standards HB — Egual Hkernan Rigiits wa cruciai tojalc that serjuliras continbals attention as Bank atknowiedges ali Employment tkamarngnrs prineiplss, and matters related to human fghtsare inseparabis and Inalianabis Oppo kete N — : Human Rights Security Personnel 8 where Egjulty. Businesses |inked to hurnan rights yesationa face financlsl, legal, peputatonal #iuke are and Incar damage to relatinrships with staksholders As 3 tesponsible business Bank & having the Okyatan t6 upholul luna anu regulstionis related t0 human nphits and strives to Implenent Internatlonal kuman rights pencipiles throughout Its Opemata ne suppy chairss. and businass telationthips Tha (nctudes promoting fair labor peactices. ane tekting all Indiduak with respect «Human Rights Policy » Afnpierrent human nghts 2ipects in the SDIO process tor » CIMB Niega Collectivs Labor Agteemant finanang and business relanars, including In the sector (Eta) Guldancs 1 Recrutrneritand selectlan Pellay » Sodetration af kurryar rohts prinelolus «. Diveralty and Inelusion Policy 3 « Implernentsustalnstilty and human nahts pelpelales, adhering « N6 Muram tights Viotationg repartesi In to good corporate @tusrnante prudential banking principle, Banks. cperitional envifonment tnreugh tompiance, and rick management the Whistisbiowing System (WBS) « Gonduet SDD hesesements using the Exclusinn Ust that covers « Emnpleyment of people with dksekitas tuman rights aspecin as pat af sgual employment opportunity Ptovide grevaree mechanisns thrsogh can Indapendeht, #ftorts prafessibral third-party wtvstleblowing system - Ng cofmplaintveports regarding Untar recruitment practices Bank maulary asusimas Iruman rights raksa related to (ta « Muman Redourosi Oimetorste businets activities and operatona estublahing heceasary « Compliance, Corporate Affairs ana Legal mibgatan stepk In the event of human Iighits malatkong, Dirsctorata specificaily tie Sustainability Unit Bank WII trangparantiy | peevide information regarding the case depulopmants and resolutons to stakeholders through various communication channela, inelschng the Sustanaliitty Repart 53 kanan AN B,
Page 54 OCR 0.518
54 L | 1074 Aetatsiihalifp Mena Frank "Take @ Financial Literacy and Inclusion aa, “2 miormation Sustanetie Finance Competeney Development » Initiatises to Impiove- nancia| Itsracy and Indluson- are important toples to korsider, as banking matitutions olay & crucial role Ih enhanoing financial awaraness within society Finenelat Litersey poni Si Srnall Busneas Promotion and Community Developenent Prognimns Yo GR-32D 61 PPI 3 pera Financial Literaey Eguality Ieoesihita Pa Jaran 3 - neluaivity In proniding Ing Tinancisl access 3D sil segmienta ofsecisty (ra country can drive ecayamis growth, ensure financlsl system stablity, support poveity alleviktion mitintives and contrihute to teducing eoanomic disparties amang cammunitiss. It 18 not only essential to-enhance financial Inelusion fortne public but atso cruciat19 Inprovs financial Iiteracy. Insufficisat understanding of financial products among s6ciety rmay Increasa the risks asscctataci with financial prodilets 4 4 —.3—- bo —— Corporate Social Enharce the financisi Ilteracy understanding Responsibility Policy » Carducting financiah educatan and Iirsraty sctivilles for junior mat scheol Corporate Social studeras through tne "Ayo Menabung dan Berhagi” (AMDE| program, and primany Resparsibility Procedure 3choni sturients through the "Tour de Bank” ITOB) program and. providing the Student Savirvgs (Sim/Pel) to pilmaiy and secondary serwol students » Crganizing finaneial educatian and literacy for various greung, Induding CIMB Niaga sehalarsnip redplenta teachers, MSMES worreni and peaoie with disabiitiss tc AN 4 CIMB Niaga activey participstes In financial seucation ah Nteticy activities and fazilitates the saying ateounts opering thibugh tra AMDB aruj TOB programs — Ceng. ———eg —— The AMDB pragtany amended by 5319 secandary achpor students while the TDB pirogram attengsd by 4,167 primary sehoal students Through she AMDB and TDB programs, 61156 new itisdent sanngs actourts wara opened Financial Litetoey for Teacher Wabinar sesched 79 tesehets tom AMDB arid TDB particpating sehools Entrepraneursiiipi/business financial liteacy Eaining provided to 272 female MSME players and people with disabilities In Eastern Indonesia 43 CIMB Niaga Senolarihip resplenta partiGpated in Be Smart program Provided finanasi lteracy training for 30 people with disabihties Achleversents of varibus CSR prograrns detalled in Pillar 3 Corporate Social Mesparsibility (CSR) and Htaracy matertals Warklng Unit « Konductlong pte- and post-tests for veribus program, kapetially those remted to fimenclal education and #teracy Perlodically revlewing the ceintent 5# (Inancial educational Conducted assessment and Irnpact analysis utilking the Soelal #eturn On Investment ISRO3) methodadngy tor sevural progiams implemented by Community Development Compliance, Directorste, Desloarment Unit Corporate apecifically Atfara and Legal trs Community
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walau Repo ( FT aan Clan Miya Tol | 55 Governares & the foundasion for all aspecrs of Banks performance, including the Implementation af-anvironmental, social, and a6veinahcs (ESGI princlpies Good corporate governance 1 one. of the key factors for a. company sustamnatsiry Trebugti proper govwenance, tive relabonenip between the management of the oroanizatlon and stakehoiclars. (eustprrises, Sharehbidesi/inyestera, tegulators, suppiiars, embloyses, local COmMmmunibes and Inborunlopah can he effectively managed, enauring th& mutuat ghtsand Obiigators In alan with Banics vason and mission that also considering ESG Issuet CE h Pertormanes Targatu SH » Corporate Governance Palicy » Apetil sustainabilhty cututeand « Anti-bilbery ard Corruptian Polley Integrate sustainability prnciples » Anti-money Laundering and Counteding sne Tinancing ef Tamora Into business acovitles Policy » Achievement of ESG-related » Anti-Profferatlorj Financing Dolicy for Wehpons of Mass Destructon awas, Ineluding but not Imited to » Human Rights (HR) Policy the ASEAN Corporate Govemance » Anti-btibery Management System Potiay Seorecard /ACGSI and Ans Par « Anti-Raud Policy Report Award (ARA) » Suitulralslity Polley and Sustalnabsilty Procedutes » Improvement sustainability ot SG. « Sustainable Finance Polisy and Sustainable Finance Procedurss related tatirnys «Zero Net Greenhioute Das (GH) Erussions Opetatienl Policy » Corrinerciai Credit Policy J —enn , en— ». Ektablishrrienit of Sustulmability Work Unit and! Implementad Ant-Bribery Manngetrierit Systerri Integrated & Climate Risk Work Unit (ABMET In aecaroance SNI SO 17001 in this » #ujjuservent of various chanteri and poticiss pirocurementof goods and services » Implementation of governance with "beyond Reguiring Banks Business Partners to dgn tie compiluncs" standatd, especially returring to Pantres Code of Etives und Partner Integrity Pat Ihe ASEAN Corporate Governance Scorecard Cendyet due diligerwe for rey and exluting (ACGS) eriteria, the Indonesia! Ganeal Gudellnes employeei as we! Iki businesa partneri (Know Volt Tor Corporate Governanes (PUG- Ki) and other Empiloyee/KyE and Kncw You Custaman/kv) sustainability-related stanowda and fearesyarks, Internalizatan Of corporate values and culturs Induding bit not fimited to POOK Na SYPOIK 23/2017 througls three approachies narreiy EPICC tepardina the Implstnentatjon of Sustainble Cernmunicatian, EPIOC Caseydlng, and EPIO0 Finance and The Preparation of Buatalnability Reporte Hardwtrlng GRI SUSBA, SASB, GISD, IFRS Si and S2 TCFDI Bank rated as excellent company in terrma af DOG Sistalnate Development Cosls (SDG:| syatern, Infrastructure and Implenverstatiori rak. » Tertifation in governance prodedures inaccordares management and compilanca with Intarnatlonal stendarca suci as the Implamentatlari af campliance reslews Lmllizing ths Internatisnal Organ zatise for Standardiration (SO) Algniecl Assurange method, In whucti this Cornaliance » Cenducting various socialzatiatrsininy) throbgh Urit llaise with Internal Aodit Unit regarding various communication mediu-owned by Bank tompllance revsns 16 Injciease awarenkss about yusd corporate @evemance to internal and extemal partiss Ewaluation of cotponis goyethanee Comillancs. Corporuta Affairs, and Legal Disetorite, specifcaily Implementation bused on regulatary tne Good Corporate Govemance (GCG) & Sustainability Unit In parieneteri, ACGS, PUGKI and best praetites collaboration with Risk Management Okactorate sa wall aa Muman L Resourtes Directorate 4
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1024 Pk-ntanshaldp Mass Cina tasnya Tlah 8S Diversity and Inclusion » Goyernance and #mployee diversity (oa “Gender pay rata (on una The #mplsmantation of diveraity and: Indusan ptincoles Is part af Banks atratagy to etablish an Inclusaye orgatizatan. In this regard, Barik provides saLal opportunitms for All emoloyesi to partidpute In varlola oeirparate aotivicsa, regardisas of aga, ethnicity, religion, race, social background, encer Ekhls, or any Other potentially disenrninatary factors. By fosraring 'a pesitne “IK #rvronrnerit Bank Alm to enhance gvesall arganisabonal perforrranca An induske work culture seryeli asa competitke advantage for Bank In attihedrig top talent: trarn the-market The Implsmentatan of melaty principles ersnires that. tiverte talenta have ugjuml copartunited to grew arit develon alongsitke Bank, enabling them ito make thelr fuslest contributlons. Furthemmare, an ihclusike organization benefits Troen a wide range of pesapectivet, allowing for more stfaetive problem-salvag and Supporting the achievement of this Companys ualan ani musalon .. at Cotie af Ethics ana Code af Candust Policy “| Diversity and Inchusian Policy Na Human Rights Policy CR — Bulld a pesitis and Inclusye work anvironment meoted In EPICC values 10 Impteve organizational heat Setstrategns abjectives prlortiaing them Into Banks cworali growth strategy through poly Isuance Provide and deliver educatidn to ralse awafenega of Dal among all employses » Midrditaor darsel mesagart ca Tie Implementation cf D&I principies through data-driven approaches, much at DB! Heahbnards arc repartihg Enture leaders conecioisiy and resporssibly support the establishmerit Of an Inelusive cultural snviroeirtsrit » Assist employees in accessing #gunl development and wsitare Opi0tturiltses truth menrjehanusent dare #mpowermenit drograms » Organize diversity ane Inetiakorn prooturre tisat Invotve lenders and #Mployees from all leweis of the organization Provide supporting faruliris and Intrasznucture (64 recrearlonat & spora Tadiities acrces Indonesia, Podcast stutie, VR, LOG, and jawtatsar rooen) 10 enaure DAI progratns carrlad out as elanned en — drersity and inctusion (D&I), Inteprating WA » Offered-emp3ayment Gpportunities for 12 persans witn disabilities as Oursourced emplayees, refisrting a commitrwent to egual Smployment upperturvties Bulkding awareness within the Campany thmough dllaseminating #bitatian of Banks Internal camwnuhicstlon charinels, nlahijahting employse stories relateci to Iris appicatlonjexotirence Ot diversity arvd inclusion ptinciptes in daily activites » Ciganized various Iritiatves that value and support diyersity, such as yarvder dlversity through Perspektif - Spectaculur & Inap Wernen program, dcrees genesation-dlversity through YOUNG CIMB Niaga, and digital slolk diversity through tie Digital Lesderstwp Cokfarerice (DL « Frovided range of Internal DAI traiing matenali, acceailble via Internal learrung platform » Implemented this Flemble Benefit Prograrn. enablirig smployees to tailor tieir benefits ta meet their aperific reguirements : Maintain the management of 3d btandhas df SHINE employee club acthities with mate than 65 dlubs and 3B00 active Friembets —a—— Bank evulustes the Implementation of every Initiative Undertaker, bot purodsaliy ard TredutIh arus serveys related 16 ceganiratipnal health, This evaluation aim 10 Inresaure Uhe #ffactivenass of tha ptoceus Of mtamnulting the prineiples of diversity and Inclusion En — Human Res9urces Dinictorata. spesifically the Culture. Olversity, andi Inetusian knit Compliance, Corporate Aftaya and Legal Direcrorate: spedifically the Susraknalbiliny Unit L
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09 Jese-snnntitereem —E— FT Bank CIMB Magi Tali Sustainatie products and services » Custorner meperjence IS crudiai Up ensure that custornars fest secure n Product and service safety Customer data secistity and ornacy Jeon Jia | Far design and sales af Ninanclal Penta and services (NW FIS assesiment of varous produkts and services (La ale!) Condurner hesith and safety Protestan af customes Information (EA) L their transactiont and that Bank provides a Gositive sxpsriense whidn Ir turn helps to malntain custpenur loyalty Bank 2stublisnas KPIS for products arc services by measuring cusrorrer lowaity through the Net Promoter Score (NPSI « Custonyer satistanton Ika core. caminim eni farthe company, mmanifeareci Ae gi Irpras tnrough (the internalitation cf The BPICC values: belia Customer Cerntncay Isa mandatoey value ernbraoed by'all emiployees in thalr daliy Antivitisg » Financial valusat products and services designed to support soclal wusifare bai es One of cha key facrarg In Banks sustainalslity Is the trust and-support.af Customers. Bank coritinunisiy stilves 10 provide te best expetiance for IS bustofrers Pasitve cistomar experiences riot only dirve custofrer retantion but also snables Bank tc atirset ntaw custarner 13 - 3 » Customer Protection Policy (Sharia) » Customer Proteeeion Polioy (Comentiordi) CT — Improve customer satisfaction sutvey results » Reduce tie hurmbet of compiairits received by Bank » Entianee custorner capetlenge by rreasunirg NPS ——GEna— » Conduet parivella custoryet satistar an aura » Provide varicus service channela suci as branch offices Digital Lounge, 26/7 Coritact Center wehsita, Uye Onat, WhatsApp CIMB Njaga, and social media aceounta like Facebook, X and Instagram Irnptore the performance of the Custorner Care and Custanyer Baper laras Unita through enhunced cormpialng resotutton gualky « “Set KPIS for Ohodukts and Services 'based or NPS messurernept Conduet perlodic educanor-on transactlon security tirough serve chanhnels “Manise. the Implementation of condumner pratertian policies regularly — tm — » Malhitalnitig Semtbrner boyullty bevels vit an NPS score of STW In OA « Ersuring' customer compluint resolution rate-oFaRA frorri 3022 H IUA4 U Conilucting custarrset satisfaetiurs Alitwsps Duselorata of Consumer Banking, apecifiaslly tne Customer Excerience & Protection Unit. L F3 9 57
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1074 Semtatuulnp Mel FT Bak CUMI Meta Tio (10) Digitalization and Innovation Digitalzation and Innovation In the banking #custry, mpid technojogical ndvarkemants reguire banks to consistentiy @mibtace digit transformator ahd Innevate their produtts and services to deliverthe best posuibls snjasrlnrcs tor Cuytensa The rapid advancement at tecmology has led to new. Innovatiora, partieulary In banking, such as mobile banking and cashless teinsactiara making banking services more sficisat, conwenlarit, ared mowesska In Ine with Bank Comrmitment. to delivsring the basa service. and custorner experience, Bank continues to drive: digitsizatan and irnovate Its products andi services to rneet the-syolving needs of customers This enabka Bank to boister its regutatlon- and GottvpotitAveresad Ir porowidieng Firsanyelal urea PP, —e L » Informatorn merhmology (Ti Strateoy and Orgarkzatian Palley. IT Systern Development Policy "IT Operational Polity IT Communisatian Network Paliey IT conpnulty Polley » End User Computing Pallay Digital Banking Pabey IT Service Promider Usage Policy SIT Procesa, Alik and Carmpilancs Paliny Enhancing digit! capabilitiss and ptolluct inewetian through the development af techrology-baszed banking. services focused an customer needs This can be memsured through Ihdilcatars sudh axthe ncreasa pn actve users Of diyital plattoerris, he grosvth In cashlass transactiont volurme, custofmer satisfaction Iswels with digita! servons, and the anrual lane of new laneryative products Os featurss — On en— Tr Develop and uponte digali servire features » Developed OCTO Bil2 asa replacement for Bechannei regulariy to mmaintair its relayance towards CIMB witn trs development of verious features Customer need Actveve 248 milllan Application Programrning (nterfacs « Irnprore technology |(nhastructure te support (API hits by December 2022, With a total Marninal valus af (aster, saferard Mora reliaois Iransattons Rp42 teilkkon in transectlors » Analyze custurner banauar data to kekentily » Launcha aluctrotie Supply Chulh Finanos (escFj AP| Oppertunitses far new product and service and CKTO Pay API Innowatons Signifeant atowth In TAM adopuon of digital banking services when campaad to 2023 » Enunchad Bulk service for eficisnt bulk fund trarster and upelates the Secure File Tearmfar Peotbenl SFTP) Bulk Payment festure in Brrehannel DKI MB — AA, —ennB— Evaluatjar' Is conducted through regilar monitating of digital platform perlormuance and usage data anafyais to enlire servke statslity, relubillity,. und sMertvenasa. Furtherrioee pereda reviews of digital banking service Operational efficency are conducted to Improve ipsed. acourscy, and -sffectively atidiress customer regullreryanta L Nerware & Digital Banking Direcrorate, specificaly the Digital Bankirvy, Branchilesa & Partrerunip Unit » Busines Banwing Directorats 2peciflcsiiy the Ttansaction Banking Wark Unit - 'Dbstatlars and Information Technoloay Directorste
Page 59 OCR 0.469
» Operational (ocatiana that are Own legsad, managed, or aujacarit ta, protected areas nd areas with hah blodiversity vahus Uutslde protected areas MAL 94) » “Sitifidarjtimpacts ot aceiting producrs and servineson bbiodiveesiry (Gm Ns) » Blodiyarsity conseryatlan efforts galatemuny Report | ( FT Bank CIMB Magi Tak Bank ensures that Its operational sctvilles and business relatlarshipa, meluding financing fot customers do nat negatively Impact biodivetsity And ecesystarn Integnty Business artivitiss heavily rely or the anvikonment The degadation Ot blodivesity. poses & high #isk to the Justainstility cf dekto-cwned companies Th Indirectiy affeets Bank tnrough potential inceases In defaut Maks and reputational Fak for Bank Sustainatility Polley « Sestalnatse Finance Pollty Fapkoitation (NDPE) » Baelualon List “ Sector Guldante Banks commenitmentaf No Defprestatlon, No Pest, No TT »3DD andr ESDO impisensatatan Oh business relatanships - SDD #ndtv ESOD (mplemesitatian ar Implerneritatiar: of SDD andibe ESDD masha srna « Through Sector Ouidance Bank ancourage Customer and bitines partndts. to. sdopt sustalnsbillty best practites. partculany appiying the NDPE principles In palm oil forestiy, andi natural tubber sectista Le 5 ND04 ot corporate barueing dekiars have conelsetar SDI andjor ESDD » GO Of busirveas telationitups have conducted SDO » Tire #majarity af BarW's debtora In paten dll forestry, anal natursirubber sector hovecommittedto NDPE principle A tuntas Corducting Irtarrnal audits and control affeetivurvess testirvg (CET) Tompllance. -Dorperats . Affaita, and Legal tegutarly to avalusta che Implemertatian 67 sustalnatuity and Dissetoratu, spesfitaly tie Sustainability Ur, sustainable finance, including SDD andjor ESDD acrgsa relevant 59 N
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ae ki 60 FT Bank CUMI hang Tio Material Tapi: and Its lmportanon for Company Sustainability Teient devaloomart plays & cricial role In steengthening Bank's cadabilibes ane Employee trarung and enhancing It capasity, enabing employbes to COongstantly delher mnovatve aki developrwe: Average training hours per antutans andi artain optimal performance #rnbloyes INI s0 » SKIN deveioprrert and retirerrtant BIA Regular re a Empioyess ate a crudal asset for Bank. Therafore, effective enanagerment and pertarmanee and career ankancament af empsoyse gusity, Incuding training are skdil development,-are Gevelopment jonrana 2eentidi Imoroving embioyee aklils can lead. to Incressed productivib, utimateky empoeting Banks overall pertormance ”——NEB cCeRa-— Employee Learning Pofioy Ive and nigh-ousliny arnptoyes capabilny N.- Employes Grade Promution Policy rograrne Isa key focus centered around three Talent Managermarit Paliy main penciplaw miperancu, spojuhe are #ralrving: Terus Employee Transfer (Mutation) Pot programs are tmlored to Banks needs refiscted in varibus Learning and Dewsioprrerit Program Palicy, uspectssuch as the nbmber of tralning types. training hours Orisntatian af Dlpectats, Bowrd cf Com mlssiarser @iargiciparit umbar ana more and Sharia Supervizory Board AC@usiTttok RETENTION
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2254 Sialang Rebort | FT Bank CIMB Magi Tali. Ce « Empinyee oeyslopmarit focuses an three mam perindipkes » Rxpetlance -— Dewsloing campetencles through #xparded tasks and resparsibilities, job rotations through structured and Integrated talent Ovelopenknt projirarns ts suppart the srhancetnent Of ermployes competeneias to meet the expected sutcess profile Ripasur& — Dewsloptnerit through Weerioua perrerdira guth A8 coaching and mentoang, networking Oepurtunitiss azsipnmenis in varicus sidregic cross colnty oneresaturetional jirobscta, andi asilareneyits In slbaidinries or CIMB Group In vangus colintrieg Education - ntegrated progiares designed to deselop Ingkvidusi, managerial, ang lesdatuhip competences Hg vesi as specific fursctional and technical Compencies needed to support key buanese oojectves. Providing a ftayitie learning platform threugh the tikgation of Virtual Resty (VR) technology and Inpoyating learning technology by Integrating vangus digital tearing platorrns Into a single platform, HyLearn, within Arjun This platoren Includes features such 42 Lewung on The Go (LOG), wiveih hasi new eyolved Into LO, a Knowlzsdge Management Systern (KMSL anda Learrang Hulk LOG (Learning on the Go Plus) coresists ur LOG, Platforen (LXP), which leveragas Artificial intsilioenee (An to dffar personaltasd learning recommendatiars talisted tO employees' dlverse learning needs Loatning Journey, anda Leatring Experisng « Provided 1900 Isarning rrodules an LOG, coveting « Avallability Ofever 3AUIOO content pieces « Evglustion results arhieved trs establshed targeta, cEeB—— The average taining hours per empinyes In 2024 fencned 20 hburt with a total af 32.960 training pamiripanis Through the participatian af 307 empioyses In ane OPERA Innowatiori event. 359 Inngvative ideas were - generatad VR Yevicea available at32S oranch locstans acroga 95 calas in Indoresia, along With 10 VR leaming Lentera (VR Tornesij featuring 24 triining modules Recognition towereis lenrning-related Initiatves and Inndraticna- sininga Cold award at- the Brindon Mall MCM. Exeslanca Awbid 2024 Ir the Learning & Development category for Best Use Of hugmented Reality and Metaverse, Best Use of Maotule Learring, and Best Laamning Technology Implementation mandatory certiflcation programs, basic core tompetencies basic sales tundamentals bas servke fundamental shara, digital and data, and: SPPUR retuding mare than 209001) madutes and 000 ebooks Ot LXP, featuring various lsarning fagilitatan tools such ne ShI-Basod Benchmark Live-Leaming Events and Setf-Schediked Training. These have been nocessedi by Oyes YLBOO parjolparits The total number Of earning sesiona vla LOC4 ceededi 230.500 participants with sualbation af participart reactina score ot 471 (posinsta target af 4 SOj-and pertidipantknowkage @saluationi scoring B5.66 (against a target at BO) A review process js conducted 49 evaluate partitipant tesponset and knowledaos fokewing sacn tamning progran Hurnan Resources Directorate, sesaificuliy the Learning & Develoament Unit 61
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L | 1074 Aetatsiihalifp Mena FT Bank CUMI tetang Tok Oceupatlonal ebith and safaty Management system Kl Octupstianal kesith services (nct) ——e— Employee Weifire, Hesith. arid Satety are cruda aspects that Bank ptioritizes to-provicis-a Konducye and safa working enviranment, Sasuning positive Impacts on both employses and the community Employes partcipatish, con&iltatioh and cammunlcation on secupatkonal health anal safety (Nora Ermnployes cecubational hesith and safety aa Emoityee hesth guatky mprieersent laos-e| ». Employee covered by tree cecupatiaru bearh and safety management asiem Iankah » Safe and aueguate working ervironmerit Pootly managad welfare, heairh, and safety dan pose Faks to Banks teplutaton. Trrougn sffectis managemert of Weli-being, hagith, and safety, & henitny and safe wareng environment can be-created, reduting the likelinood of work-telated accidanta/ Ulnesses that may land to dernotivatlan and decrsased wark productivity Na $ an holi 4 ( ca B—— Work Security and Satety Risk « Mehisyiag Zero scoidenits In Banks operstanai sctivities Management Polikty Ersuring physical and mental health of emoloyess to support work Prodletanty £ Ac hluverrarit Strateg me TA Implemnernting tie ktytirid Working (My orkd initiatve as 5 collaboratwe warking model far snuplayees by werklng bath In the office and remotely, and prediding HySpace, a ro-working space tacility Providinig tactabon rooryis and besith Insurance benefits for ali smployees Offering naaluh clinics, sports dentars (Gelora), and 46 recreabonal and sports facilitiss serass Indonesia 16 prornota pinysicat, spiritual, and mental healtn Providing financial aksstanca foe empioyeesaffected by disastars Or Emergersies and tonducting Work sataty edutaticn prograr | ehirumanes 4 , No workhilace seiderta were teportati wtnilh Banks work envibarmant tnroughout 2009. Al amployees and 1heli familiss are covered by compreherslye health Insurance benefits, Incruding inpatent, Outparjert, dental. optical, and rmaterrilty Ocwarags, On tap Of the Odverhment-mandated Insurance program » Bank offeredi two Ih-house CiM3 Niaga elihles (IMC), ptovidirgi cashlese hesithcate senaces for emnployees Asei shielt familjas Thase clinic4 operate six days a week staffed by general practiboneri. dental peotesalonals, and phermacata Italso offers mecination prograrns andi conduct regular hesith education sessiana, both Online and offine. with sepert spenkern Dark has taken preventive healthcare massures Induding crganizing mass nealtn check-ups (MC) and vaccenariors tor phisumoria and dengus fever. These inibatives are designed to snture- emiployses ane their famili can cetar at their best while proritzing both physeal arid rrveritas) rvesttha Al arnployses have completed fire extingyulsher talning using Virusal reality (VR) theough Ine “Fine Drill" module, accessbie vis VA Hegekets located at UR Cornera and branch office across the countiy Responaibiu Directorate Bank evalustes tie amplementaton of » Human Resources Directorste den (rifiat)ve 10 asesmen is affeetlvenaes » Siralany. Fipahce 4 Strategic Procurement ane Adit Property Management (SPAPMI Direetarats, specifisaly SPARM Work Unit
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SUSTAINABLE ACTION us
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1: 27.45 Ratio of median employee income to the highest-pald employee's compensation Ratio of highest-pald employee compensatian growth to the median compensatlon growth af allernployees 61 Growth in median employee compensatitn Tea 3.71 Growth in hlgahest- pald employee compensation 3.03 Human Capital Return on Invesment (Hc R01) 1:0.88 1:0.81 Male Fernale ve Ratio of ernployse Compensatlon with the'lowest Wage to the Regional Minimum Wage (UMR) of the employee (rolesi-h 201 The lowest.compensatlon ratio for males and fernalesemployees Yam mos-al
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2054 Silat Febort FT mmk Cina Ming Tai | 65 WE TOGETHER WITH EMPLOYEES Employment and Employee Eguality TPOnk et. 21) INUTNA LOLA, LA. TACGA A61 LG, Lal CIMB Niaga acknowledges that effective human resource managament is essential to Banks dedication te facilitating the realization ot its long-term business strategy, To achieye this Bank adopts 3 work culture based on the values of Enabillng Talent, Passion, Inteority. 4 Accountability, Collaboration, and Customer Centricity (EPICC). These values create 3 work snvionmenit that hot.only focuses On achieving business objectives but also pridritizes respect for human rights The sffectuveness of this cuitura| Impiasmentatlan is reflected in the: resilits of the 2024 Organirational Haalth Index (OHf) survey, where Bank achieved a score of 91, maintaining its position in the top TOX (top decile), This ranking Indicatesa hedithy and productive organizational anmronment Bank provides eglal growth opportunities for all employses Performance assassments are conducted based ori Key Performance Indicators (KP/), which evaluate not only.business achievements but also short and lona-term sustainability performance. This ensures that every empioyee has the same opportunity to enhance their campetencies and receive tecogritlon based on their contributlons. In addition :to employees, all members of Banks Board of Directors aiso have sustainability performance KPts, which account for SK of their overall KPI The achievement of these sustainability targets directiy Infvences the number of performance-based — bonuses awardad to sach Board of Director" members The sustainability performance criteria Include climate:related fisks and opportunities ENABLING TALENT Our comrnitment Is tosmpower and develop every employee and strive to be the best pilace for the best talent. We pursue excellence In all wedoand deliver beyond the ordinary, INTEGRITY & ACCOUNTABILITY Our commitment Is to actin an ethical and trustworthy manner and be aocountable of all our actiona, COLLABORATION Wa commit to team over Individual success, as CIMB Niaga's success Is my success as well as our collective success CUSTOMER CENTRICITY Our deterrninatlon Isto put customers fistand always do nght by them
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Empioymani Policies | Sustainability Poliny Na: M-08 & Employee Learning Policy AD402 Z2 Human Rights Policy Na. M73 T. Talent Managemant Policy A0406 3 Dhersity Poficy on the Compesitian of 9. Doard dl Directotsand Board of Marmber of ihs Board of Commnissioners Commissidnets Learning and sad Board of Directors No) M-07 Development Toliy A098- 4. Code afEthis and Code af Canduct Pollcy 3. Workelace Security and Safety Risk No A70 Management PalicyA,Ol 5) Recruitment ang Selection Policy No: 1G Implementation of Diversityand Inelusion A920l Peliey A07 ar —— my -——| WOkot DEA tertata S5) menua tapiresentatives 361 2 mpoyens fi the Board of fernale are cvered Cammussibners tepiresentatNes sehaga the Tollartlus and Bow of Mjectoes In serap kebo Agreement (CLA) fexecutive senior) management O cizas of child labor, undurags labor, forted labor, modetri WOL arm Niaga ea ie Eat erpkyees ara mate, and BlLare #tatf(ckliva With Bank Aru its ginrtrasrs LISU employeas, ar IPL Ot (OOT of se0urity 1he total warkfoece, recetvag personnei have prorrvaticeris, Imeluadirg just tompikted human zevel achancerhents anolior tighis trairung Salary ineressas, comprising BL rate and G1 ternais ampioyses #weduadrg simali Iga
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AN an Bank is committed to creatinga work environment that values diffsrences, otomotes sauality, and ensures Inclusion across all operational aspects. This commitment is tefiscted im the development and impismentation of policies rooted In diversity, sauity, and inclusion ptinciples, narnely the Code af Ethica £ Code of Conduct Policy and the Human Rights Policy The application of these policies allanswith the EPICC work culture, which servesas the foundation for fostering an open, collaborative wortkplace that respects every amployee's rights Bank believes that empioyees with diverse backgrounds, experiances, and perspectives are key assets and critical drivers of innovatlon and competitive advantage. As part ofits commitment to enhancing awareness and implementing diversity and Inclusion, Bank regulariy cenducts focus group discussions (FOD5) to address related issues. Additionally, Banks Intarnal magazine, Portrait (https//eportralt cimbniaga.co.id/), featuras a dedicated section on diversity and inclusivity within CIMB Niaga. Securing Employee Wellbeing jar 2011 v012 v0w21xc01 Ke. Bank places ernployee welibsing as 3 top priority to-support productivity and create a healthy and sustainable work environment Bank belisves that ampioyees who are physicaily, mentaily, and financially well can caontribute optimally to the zomparys arowth. Tp ensure this, Bank offers a fange of benefits, including the Employment Social Security Prooram (BP3S Ketenagakerjaan). which Covers work accident insurance, oid-age security, pension benefits, unemployment benefits, and death protection, This program Is designed to provide security and comprtehanswe protection for ali ermiployees throuohout their carsers Bank contributes 6.248 to the BPJS Ketenagakerjaan premium, while smployees contribute 34. In additon to. Its social sacunty programs, Bank also conducts Pre-Retirament Training to halp ampioyees prepars for retirement, ensuring they cari transition into this phase with happiness, health, and financial well-being. This comjprehensive trainina program follows 3 structurad roadmap. beginning with 3 Survey Assessment, which profiles participants based on their readinesa for retirerment and their planned activities or business ventures. This is followed by Awareness & Mindset sessionsto establish a strong foundation for retirerment preparation, fostering motivation and alignino business activity plans with participants' profiles The training consists of four key modules: Wisdom Living, Heslthy Lifestyle Financial Planning, and Leveraging Assets. The program ernploys various learning methods, including lectuting & experiential learning, group business coaching, discussions & consultations, and best practice. sharing from CIMB Niaga Alurrini. As of the end of 2024, Bank has aliocated Rp704. bilion for retrement and other long- term benefits, managed with the involvement of Independent actuaries to ensure the sustainability and accuracy of penscidn funds
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68 | YODA Tinmginesiiny Ambon FT Bare Dt Naya Tbe Bank alse continues to implement a hybrid work, reinforsing Its position asan employerof choice by offering flexibiilty tor emplayees to work either in the office or from horne, depending on their job function. This Initiative aims to Improve work-life balance while maintaining productivity FHYSICAL, SPIRITUAL & MENTAL WELLBEING FINANCIAL WELLSEING Physicol, Spiritual & Mental Welibaeing' SHINE (Sports, Hobby, Interest and Entghtenment), a community establikhed to provide #mployees with apportunities to angage in sports isuch as basketball, football, badrninton, and more) and spiritual activitles toaccommodate varipusrellaious practices. Additlonally, for mental health, Bank offers Ruang Cerita (Sharing Space). ie sessidns with psychologists and individual consultations for Selected participants throuah virtual programs. TEAM WELLSEING Through these programs: Bank is not only committed 10 employee well-being during their Carsers but also ensuras thay have the necessary Preparationand support for retirerment. In addibon, Bank follows five key elements asa reference for enhancing #mployse wellbaing, which Inciuds COMMUNITY WELLBEING CAREER WELLSEING Financial Wellbeing Flexible options for employee benefit programs (hfestyle benefits) and sehalarships for empioyees' childreri. Team Welibelng Employees may build meaningful relationships and mutual trust through workplace activities such as company Outings, potlucks, brainstorming sessions, etc
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Community Weilbsing Bank fulfills Its corporate social responsibility (CSR) commitment as part of buliding harmonious and. mutually beneficial relationships with the environment, communiities, society, and all other stakeholders The CSR program Is formulated based on four main pillars Education, Health and Community Wellbeing, Econorniz Empowerment, and Climate and Environment, The selection ot these pillars aims to align the CSR programs with Banks sustainable finance Vision and mission as welas businessstrateay TOM Hunlaiesilify tmpat, (FT Bank DIMB Ming Tak. Career Weilbeing Provides resources, motivation, and opportunities for employees to achieve thair goals and rnanage their careers effectively, both in the present and for the future This commitment is reflected through vatidus Initiatives such as Opera Innavation Awards, Kejar Mimpl Employee Warrior. and CIMB Niaga Has Talent. The irmpact of Employee Wellbeing Innoyations can be measured through the Organizatlonal Health Index (OHI) This Is evident in the 2024 OHI survey results which showed an improvement from the previous year, allowing CIMB Niaga to maintain its position in the LEO SAN Sea PARA In Dan
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TO | anmma ce Mnya tia Occupational Health and Safety (OHS) IPOLK SEN) LGM MOD, G0I-3, MOI6I UOIA YOI-G U02-6, B03-7, MO3-N, GOI-, NOI-10) Bank Is committed to prioritizing emploves benefits, such as general healthinsurancs, eyewear health and safety by creating a safe, healthy, and and dental care producte work environment. As part of this commitment, Bank cantinuously strives for a Moreovet, Barik also supports employee wellbeing zero-accident target and ersures that all work by offering additional fadilities. including a heaith areas compy with safety standards. Throughout clinic, lactation rooms at the hsad Office, sports 2024, Bank reported zero workplace accidents faciliti2s, prayer room3, dedicated smployee and confimned that no job roles posed high parking, and accessible tollets Through these heaith risks In terms of hesithcare. Bank provides programs and. fadilites Bank arns to enhance varidus medical benefits for both permanent and employees physical and mental Weli-baing Contraci employees, including medical theck-ups, ensuring they can Wwotk In a safe and comiortabla health insurance, and BPIS Kesehatan coverage. environment Additionally, permanant employses receive extra Efforts In managing occupotlonai Ooccidaent riska Include » 'Oecupatlonal Healih and Safety.(OHS) Basic fire extingwlsher training and management, conducted amobally: bullidings, atended by bullding security 1 Erecuaton training and mformation personnel seszions for high.tise bulikinga. held ance —m——— —
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te kapeit | “579 FT dark CIMB Miagu Tak WE AND GREEN OFFICE Greenhouse Gas (GHG) Emissions Footprint ronerai Iz Bank is committed to reduding itsgreenhouse gas (OHG) ernissions by setting 3 target of net zero GHG emissions for Scope land 2 by 2030 and full net zero GHO ernissions (Scope 1.2, and 3) or organizational net zero ernissions (NZE) by 2050, Bank continues to implement snetay sfficiency. measures and environmentally friendly technologies while monitoring the carbon footprint from Its Operations and financing portfolio to ensurs the achievemanit of its NZE 2050 target. Y Powering dowrl eisetrioal Utilizing telsconference/Mdeo Using energketfident Sgulp ment atas office hours, conterenge facilitias far mestinga LED lighting. Indudirsg Matt air coruditidririg, with participahta troen difersrit Can puter and pinptotopere. tecetlone L Instaljatlom afsoler parels Conductirg ani enenyy Implementing Upgradirug al and ubilization of Renewabis #uditatthe Tebet motion semar for sanditoners Energy Certifcutas (REC) Branch Office to #isetricity mavinga (ag Iri seworal ta hamese new renewoola Dptimize energy Lage. btandh-affices. anergy
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72 FT Bara CeB Nlaya Tbe As part of its commitment to reducing GHO emissions, Bank has ssued the Net Zero GHG Ermissioris Operations Policy, which establishesa frarnework for menitaring, reporting, and varifying carbon emission data, conducted by Sustainabillty Unit and GHO Management Unit. Through this framework. Bank prornotes internal sccountability, supports management in making informed decisions, and continuously refines Its strategy to achieve 3 sustainable future Operated solar panelis at one'of its Hap oitnee Cry iloge Dinkes Througntheuseofsolarpanats,Bank has successfully avuided 398 tons ot CO, egulvsient GHG amissions, which tranalates to cost savings Ot Rp474 million The Installation of talar panais was carrled out with caraful considaration of spatial efficiency and benefits for employees: Natabiy, 2894 | of the total solar panel arga has been utllized asa root for employest motor vehide parking areas This approach not onily supporis the transitioh to tenewable energy but siso fosters a culture of sustainability within the organization
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Internal Carbon Pricing Since 1021), Bank has been establishing and Implementing an Internal carbon pricing (CP) framework This framework assigns an econornic value to Banks GHS emissions, measured in metnc tons of CO, emissions eguvalent The ICP budaet Isformulsted by cafculating the amounit of carbon emissions exceeding Banks annual reduction targets and 15 callbrated against an (CP price that refiecis the external costs Of climats chanos, such as mitigation or adaptation expenses Through the ICP initiative, Bank ensuresthat the envronimenital Impact of Its activitias is factored Into financial planning, while 3iso promotino mere respansibls Operational practices The ICP budget Is crudial in expediting the Banks progress toward reaching net zero CHG emissions for Scope |and-2 by 2030. This budget is allocated to support a range of ihitiatiyes aimed at reducing amnisslona, Including the Installation of solat paneis, Carbon Instruments Throughout 2024, Bank purchasad 11.284 Mwh af Renewabla Energy Certificates (REC5), eguvalent toa reductian of 38B17.08 tons of CO: saguivalent, ata total cost of Rp438 million by utliiting the ICP budget This Inivatlve was Undertaken to support the annyal OHO ernission reduction targets. Bank has 7000 technolsgy-based renewabis energy carbon units, acgvired from Indonesia Carbon Exchange (IDX Carbon), These units are recorded 3s intangible assets and Will be utilired In the future as part of Banks afforts to achisve Net Zero Ernissions (NZE)| by 2050. The carbon units originate from the Laheandong Geotherrnal Project Unit 5 4 6, deseloped and aperated by PT Pertamina Geothermal Energy (SOE). Thay have been verified by the Ministry af Environment and Forestry of the Republic of Indonesia through the National Reoistry System for Climate Change Control. The Bank plans to utilze thase carbon units in the futare to support its goal of achieving net zero GHG emissians. mtiny Rmpoit | FT Bank CIMB Mingyu Tak the purchase of renewable energy certificates IREC), and the apguisitian Of verified carbon units. Thase sfforts allow Bank not only to offset its GHG emissions but also to contributa to broader social objectives. such as cleaner air, enhanced clirnats resibence, anda just transition toa low-carbon econamy, 73
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74 | ca emang jiran Greenhouse Gas (GHG) Emissions and Energy (ronKsi-#.6) MANGE IOLA, 022, 3023, IOTAA, IOS, 30E-3, 301-3, I08-U, 305-8, 3OE-7UACGI 0.1.4, BL) Bank selalu mengikut praktik terbaik Untuk melakukan pengkinan metode pengukuran dan pengungkapan smisj GRK berdasarkan metodologi GHC Protocol dan PCAF serta menggunakan tujukan yang berlaku di Indoriesia dan global, seperti rujukan dari Kementerian Lingkungan Hidup, Kementerian Energi dan Surnbet Daya Mineral (ESDM), dan Interpoverrimental Panel on Climate Change (IPCC). Selain itu juga, Bank senantiasa memperluas cakupan pengukuran dan pengungkapan ermnisi CRK dari tahun ke tahun. Selanjutnya, dalarn Laporan Keberlanjutan Ini telah dilakukan pengkinian metode pengukuran dan pengungkapan emisi GRK Cakupan 3 yang berasal.dan portofolio pembiayaan dan sumber emisi C2K lainnya yang akan dijelaskan kemudian Other Indirect Scope 3 Greenhouse Gas (GHG) Emissions Bank has enhancediits inventory of Scope 3 GHG emssons focusing on emusions tetevant to Its operational. activities In 2024, Bank began calculating Scope 3GHG @rnissions for Category 7,which sempinyee commuting. between hame and the office Aciditionsily, Bank started measuring Scope 3 GHG emisslons for Category 13: Downstream leased assets, by tracking the alectritity consumption of ATMs and CDM/ MOM machines located outside Banks operational offices. With these additiong, Bank has successfully measured ernissiong atross several Scope 3 cateyories, Inotuding Category 1 Purchased Goods and Services, Category & Waste Generated In Opetations, Category 6: Business Travsi, Category 7 Employee Comimuting, Category B8: Upstream Leased Assets and Category 13: Downstream Leased Assets Other Scope 3 GHG emissian categories have not yet been talculated orare outside Banks calculation scope Furtherdetaiison othar indirect Scope 3 GHG emissions can be found in the Table of Total and Intensity Of CHG Emissions below. Greenhouse Gas IGHGI Emissions from Iho Financing Portfolio Sinca 2021, Bank has measured Scope 3 Catagory 15 CHO ermnissions ftam financing and investrnent activities This monitoring activity helps Bank tracks its progress toward achieving net zero GHG srnissionz by 2050 Financed emissions are measured across nine sectors Identifisd as carban-intensive, following the UN Environment Programme Finance Initiative (UNEP FI) Guidelines for Clirnate Target Setting for Banks The celculation methodology follows the Global GHO Aecountinga and Reporting Standard for the Financial Industiy, developed by the Partnership for Carbon Accounting Finandials (PCAF). The measurement process relies.on callecting emission and financial data from debtors using publiciy available reports or internal and external databases. Due tolimited data avallability, Banks reporting has: one-year lag In cases where regulred data are Unavailable, Bank estimnates financed ernissions Using the most recent reported data. Additionally, in 2023, Bank has measured financed @missions for an axposure of BO, trillion or SIX af total credit exposure. Detailed Information on GHG ernissions from Banks portfolio can be found in Appendix Pillar 1 Sustainable Action. Bank remains committed to continvousiy Improving ernissiori calculation coverage and data auality to ensure accurate and reliable analysis.
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LL Stope1GHG Emissions TON Ginlatetiy Rmpott IL Trebaportation — Diletet 2765 M4 1DA5A 12 Transportation - Gasollne 107532 Nasi? tas IL Censet- Dieset tonnes toe 10337 8535 829 Lk Gensat-Ossoline 15386 tnos 127A Ato Retelgurarat 34020 - Z Scope 2 GHG Emissians Zi Eiectricity—PLMI (Location Based) tonnes Cole 36 32B0? 3G IU heh IS0sa76 3l Renewable Energy CertiTicate (REC) Oo (5.484M) 2 32. Solar Paneis” mennecaa Isoraz| 5 & Total GHG Emlsslons A1 Seopet 2207H7 A7aLol La7a A2 Scope7 tanfies CO 36,22837 IATUT kah 3505876 A3 Segpet“ Soope2 36538 74 36M8B45 3850657 & Total GHG Emisslons with Climate Change Miigation Initiatives EL Seopet 220703 ketaha) aya S2 Seope2» BEC (Market Based) tonnes CO 2asmBA 2077233 ISOSAT SI (Goopel« Scope3)- REC 267386 I9pod34 Jesoes7 & Operating Income Bk Operating Income Rpiilllons TASIHOO 178500 IABGSNG TH GHG Emissioris Intensity FL Seopets2 tonnescos/Rp tas 196 133 2 (Stopet Stope 7) -REC billons ta 1ED - 75
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Ad Binani mo seripilan Uni 202 2023 1 Scope 3 GMC Emisslans 1 Categury 1 Purctrased Loods and Services” KA knaA oo 1g Category £ Waste Generate m Operatans 493 Kao IL Category & Business Travet" 138875 100023 Ye P. hi Commuti 7583 Senen TEneaet. Ae tannes Ooe 18 Category 8 Upstream Lessec Assets 5250 (SAI Pala: 18 Category TS: Downstream Lessad Absbts SB6KOT » Category 15: Investrments — Financing 260985838 3842555 Portfolio Natar CHO emimaicn data » sourced from simoat al. CIMB Niaga officesin Indonesa. The: @rmuszian faciar Ia based an & modhed metnad frarn 1he Ministry of Energy sed Mineral Resources 2018) uung a locatipo- Date appy OK The fuel emiasior conenian fawar 3 dertuedi tata Aa cardinal af vasjaws muthodalagian meluding sources More the Monutey &£ Erwranmant RRT, IPCC Globe Watrring PatentiW (GNVP) anegamenit Reog Sih, and IPCO Gudulines for National Groenhusus Gas "wartor les ROOK, wat Ta canyornat tautcr waluwa Ie mobile surong wira 272 « 1G” for diesel and 245 « YO” koe sasalinn Whik for Ttationary mercea the corwersion factor 5268 « II “fardimetand 261 19 for gatoline Adetionalty. ha nefngatantconversen tnctoriwbancd antv (SCC Giobal Warming Potential (CWO) Amsesarna rt Aepart Sih Papures wntten in pareritheses "| I" Indizate 2 reduction. Yu Locatigr Basad Method. refarz to tie caiculaton af Scope 2 HC eeniiasoni biaaad on th sectncity rid Im thr peographiical locatitn wes eluakricity Ie cammurradi ye Doa kena Methos refene na th Onigutattan Of Soga 2 GNGI eenjusani busid on pursmasad #actrkcity Inoludirgi Rarewatie Enercry tartificatna Scoge 3 GHG eeninsices (or Category Dare Salcutated froo water purcdhused by the Bank troagh Perusahaan Air Minum (NAM utog thr UK Gavernrnerit CHO Corvarson Factotz for Company Reparting (2094). Scope 4 CG ernirsioea for Category 5 are celcudatea from wastr manage By UMApWty perek & Uicas UNng Erweman Fautore kir Greenivouw Git Immetoren (Grmranrmental Proteotkiti Agundy ZAT. Scope I CNG ernONS Pot Cawasry & aw csewlad frorri tiasinvess tiga tnanuged &y (ird-party movidats Using Ervssiari Rectarx toe Greentouwi Gan invantoriwe (Erwwanmentii Protectios Agerury, Z2), Ssope 3 OMG #enissiaru Kor Catagony 7 are caheuluted frorri emolcrene auruny pesuilta using ttie UM Governheent GG Carverson Factor for-Comeary Mepartirg (RO24), Sospe I-GHO error fce Category Mate @aitulated frorm the olectrisity conuLmption af durrv CIMB Niaga Cunuryg Ceula Loarreng Center and the stimuted elect set coneurnptioni al itaced affscs spater Whiro afecttety cests afi included in rental feer Sospe 3 CHO ernissiora ks Category II are caloulatos from Bartie owreti ATM3 and CRMMDM rnechurlan lacutesi outwde CIMB Nlage ofrosil Soope 3 CHO errisiana Tor Ginga 15 are Ohkoulutud conlrg tv Global CC Arcountiig and Reporting Standaril.for the Firwscin Industry hy PAS (2027) “ Tiwfe hama been a restatatrent Au tu tin upame Of anniaikon fnctoes la-at “Eectroty generuted frorn antar conels has heart Integrited into PLK power grid aw atatod an section 21 The calculation of Scope |, 2, and! selected categories of Scope 3 GHG emissiong has Undergane limited assurance by KAP Siddharta Widjaja & Rekan IKPMG Indanesia). Independent verification details can be referred to Independent Party Verificatlon Section. Additionally, Bank has: conducted GHO ernission calculatlans using the Operational control approach. This approach highillahts focus areas whete Bank has the Greatest control over ernission reductians, alloning With Banks sustainability. goals as welas regulatory reguirements Total Scope tonnes CO,e tonnes CH, tonnes N,0 Land 2 GHG Emissions ISSI) Jakes: IGS07 nang Egvivaleni to Other Garei atm Based Intergarewinarta Panai 0 Ciater Change MP3 ANN BEN Keenan Buman 2020
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latrmsiliny Pmpoit | PT Hank CIMB Magi Tik. Comparison of GHG Emissions with the Previous Year (POJKM-ANPIGAI 205-, 308-2, 208-3, 309-U, 3UE-RI Mb-1h, 306-5) wo 2021 y1 2023 2021 vs 2022 2022 v1 3021 Lo Business as usual (BAU) scenarlo LL. Total GHG ernissiona (Kopel and Scope 2) ktated In 8, wnnes CO, 4879 rs (5845) bX 0. fans) lem) 2 CHO Emissions Intensity kb ztated In JA. t0nnes CO/Rp billian ooy Dm jo1n 1057) 03s Bok z Cilmate change mhigation @fforta scenario Bl Total GHO senlaslore (Scope 1 and Sbope 2) — REC stated In 4, tonnes CO, reasn gl (650233) msasas »x« : (ons) mai IS6) 22 CM Envgslons Intengty (Scope Pand Scope 7) - REC stated Wi 1 &: tonnes CO//Rp billion tara 04 1229) bx lubui (naal C4) Financed Emisrions by Economic Sector Emilssions (rom Financing or Investment Portfolio Total Exposure in Coverage by Sector Economy By Economic Sector (thousand tCO,e| IRpuritliang no 2.989 23 wa yna 1a5 (1 ja 2 ai mopeha! MEmaIooLmperg Tea aa 1022 PI 2025 101 1an @ Tranaportanan & Owang Opa € cam € bus Extute € aominyin & cerment @ Uiriitias ad fowur Gororation @ norund Stosi € pgrisiture
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Tusewatmaslngy Ra PT Bae Financed Emisrions by Asset Class Emissions (rom Financing or Investment Portfolio Total Exposure In Scope by Asset Class by Asset Class jrhousand tCO.e| IRp trilliona) 130 - Bisa teh Gaga Setau Ir NA ti 2 1022 xagi zn2s - 10 » dpasenn ntananp 0 wncuilatat uang Soma) 42 srryakan senripane pts pesur te tu Instal sepekan wi Tha uan Mp IR the Book did not cakakatp eenemsen tipe the finance perttola dare firir detrtorr Soape Ik mramark Sbartrng 1D TO. n Ine Memti ICAF secnmmpangdatkorn if Bari fin begit caleaning memitra tra ine fisanced mateinbo dunieati tramp Sempat Permiaainn apmpticants tnr oisbacm rn Ce Oi rat Dan kasus O tesise Vuhjow 0 Mortasame 2 Commerim 0 Husree € Bong Laana Real Eatate Lzare Investment Energy by Source, Total Use, and Energy Intensity Used (roses IGR 20751, 2017, 301-3, 301-uj Ma Description 1021 2012 Ll Banking Support Activities Io PLN Beetildity TIA WI3570 10257677 12 Solat Paneis 154655 - - Olesel Generatat Lara Inaza7 104834 14. Casolire Cenesatar 2106396 1999.33 181773 2. Tranaportation Support Activities Z1 Diesel 158919 1478.B0 145070 22 Gasoline 2 WBA021 1951210 1601524 T. Tatal Energy Use 31 Energy use fi TES ABIAG STA TO EL 306 7E ih. Operating Income 43 Operanng Income. Rp billiona NGIO 1878800 1886600 Ro Energy Use Intensity S1 Energy Use Intenaity CRo biillors &B0 873 esa "tx The maa unggas csiciukatnn Inah ad ftioe Incaiorst we eertneRy am huni cumurmpoon Mremurm taat CP) Mangan MOM mma Ng BARA Erat #trmeeeraarT Facbano mie ngant benth 2 Pral kowe: Titan COomumyakene fontita— ui besrtrictty Fretemi la Vpn tie GA) 1g IR «1077 Fee Gtarsemranan tarctt tor Povet tower Ine tar Gl 8 SI 0 0" tar apa 3,“ 89" tar hama This terartiart rmatnadi Setra the ktinietny af Eemcwunrmt KOTA Inrietes 156 the rotal #nerane cenmerenian tren mrewrabta ear INI
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FT Dark TIMA Mingyu Tik Energy Comparison with Ihe Pravious Year Iro1ku-esi Gn 20241, 302-2, 302-3) Ho Comparison Lt. Total ot Ereroy Used state In 1074 vs 1029 2013 vs 21022 22 vr 101 3 @G 160370 317292 F7S3858) Dw 085 126 0829 2 Energy Used intersiry started in a. GRphlilors om oa. @7nj bw 035 24 paaa Mutresng wetan itsachaca 1) incesna ecu Wasle Managemant trosmsenia aa, Bank is committed to managing waste In an anvironmentally friandiy and sustainable manner through the implementation ofanintegrated waste segregation Initiative based on the 'Zero Waste to Langdi!! concept at Graha CIMB Niaga Head Office, Griya Niaga Bintaro1& 2 Head Office, Tebet Branch, and. Gajah Mada Branch. This concept aims to minimize waste sent to landfilis by marimizing tecyding and relising materials, Inciuding salid electronic waste (e-waste). sfiluent, and paper waste, In 2024, a total of 76.80 tons ot waste was Generated, consisting af 46f organit Waste and 544 inorgarnic waste, with 795 categorized 3s paper waste, Cornpared to waste disposed of In landfills, the waste management Initiative has ths potential to avoid more than 31 tans af CO, emusions @gUulvalent. If expanded across all Bank operations, this program covid porentbally avoid over 200 torts of CO: emissions egulvalent. ITC 20651, IOEI, IOGU| Additionally, Bank collaborates with third parties to process e-wasta and #ffluent in accordance with environmental standardz Several branch offices have also implemented waste segregation and dalivered solid waste to recyciing banks for reusa Bank's operations do not generate harardous and toxic waste (B3) ot resuit in sionificant spills Through these initiatives, Bank strives to minimnize Its environmental Impact and contribute to achieving sustainable development goals 79
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Binwainasiitty Kmpori 30 | FT Bara Catat laga Tbe Water Management and Usage won serasa sex s02-1) Bank efficently and. responsiby manages water resources Water used for operational purposes, Including sanitstion, hygisne, and ablutiori, Is sourcad from the regional Drinking Water. Company. (PAM), GHG Emirsionz which serves collective community needs. As part af from Water Its-efficienoy efforta Bank Impisments water recycling Vrage Itonnes practices where ablution Water is reused for Various co,el purposes such as tollet flushing and plantrmaintenance around Its bulldings, Futthermore, Bank ensures that Wwastewatet management 5 properiy handied by buliding management through a disposal system that complies with environmental standards, ensuring that Wastewatet is traated safely and does not harm tha € Buntanna data os anvronment ea wo enisaan t 2AM Water Use m' 25774 122522 yess RL Operating Income Rp bililona m3 18,785 IBaoa z Water Use Intensity m3 pp billkans 652 653 589 —-
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FT dank CIMB Miayu Tak 31 Paper Reduction » 2.) 1-5) Aspartaf its commitment te reducing environmental Impact, Bank has optimized the use of digital banking services, suchi as statement distribution, digital databases, and digital barnners at branch affices, to minimize paper Usage Asa result af these afforts, Bank sucoessfuly issued more than 28 milllon e-stataments, eguvalent toa reduction of approxrnataiy 13 tons of paper usage. This reduction also contributed ta the avoidance of TI tons of CO: amissions agunalant Bonk har implemented severai Initlotives to raduce papar urage, including Transmoning docurnentarchng and Enhancing the Use of e-channel-ang repart subrnissions from hardcapy to mobile tanking for custamer transactions softcapy “ Repiating physical account statarnents Reising printed paper for double-sided with e-statemonts photocopying when drafting Internal letters »- Implamanting formless transactions, Gr memas teplacing printed transarten slips'torms Optimizing multifunctlon printers for with digital validation records scanning and faxing to reduce document — Bank orsuras all paper used Is sourced printing fram respansitie sourcing Paper V 2021 1021 2012 Reams 200 14169 NABI 1 Valuma af Paper Used va 30800 35609 36363 z Paper Procurernerit Expensa Re iniliora AB7BT7 486.89 A1O.B3 3 Operating Income ab bilioera Bna 18,785 18,866 &— Paper Use intensity Kap bilions 16 Lea 1g he setanilatarny INtadan artivtr IN the hama Of ram Tae esilibtan farya pemirsa yag an meat tm F3 Ing
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82 | YOAA Tiresinetiitty PT Ba WE TOGETHER WITH BUSINESS PA RTNER S Lean 3-6 40651, 20153, Out, mu4-21 ISUEBA LILAN0, LILIN) LACGI 86.2, AMI) Bankensuresthat Its partnersand vendorsconduct responsible bisiness practices, uphold- hurnan nghts, and compiy. with high environmental management standards. As part. ofthispolicy, Bank Impisments Goods and Services Procurement Policy No. 03.01.2101, prioritizing partnerships with 924 af local partners and vendars to meet the Goods and services needs ir 2024, Additionally, to ensure responsible business practices. hurnan nghts pnoritization and high envronmental management compliance, Bank has established Vendor Code of Ethics Bank assgns Strategic Procurement & Admin Property Management (SPAPM) Sub-directorate to overses the procurement process. This process Is supported by other relevant siib-diractorates, Including Legal, Finance, Operational Risk Management, and other related Units, to ensure that every procuremerit decision aligns with the establizhed policies and standards. To reinforce sustainability principles among partners and vendora. Bank conducts a comprehensive evaluation through the Nan-Credit Sustainability Due Dilicence (Non-Credit. SODI. This process Includes assessing environmental management aspects and social aspecis such as workplace safety implementation, fulfillment of responsibilites, and human rights (HR) cormpllance with the United Nations Guiding Principles (UNGP) A key measlure in integratino the sustainability aspects Is the vendor selection criteria, which account for 6 of the overall assessment. IO new vendors have beer axsesbed using SDD Nan- Credit. with results confirming thatal vendore have no environmental and/or YY Vendors (participated In sustainability practice secialization In 2024,
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SUSTAINABLE BUSINESS AaAAare
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84 FT Bara DE las RESPONSIBLE BANKING soxv BRG, NG 5 ME7 A1, MET, WTI, Petai) LPM Ce-RiOo.i) GRAN PIN IGMP 2-17, 206-I, CIMB Niaga s.committed to pravding the best.and eguitavie service for its products and/or services to customets and praspective customers while mmaintainihng the guality of its services and products This commitment alionswith the Financial Services Authority (09K) Guidelines on the Sumrnary of Information af Products and Services in the Financial Services Sector: All products and services are subject to sp implementation reviaw (PIR) process por to their market Introduction, ensuring 3 guality standard of 1008. The PIR focuses on evaluating technologicai security Ieatures and is-carned cut by the appropriate business unit 12 months prior to-the product launch, This procedure is also outlined In the New Product and Activity Polley No. B.94.06 Bank also ensiires that all product and service-rejated inforrnatian, including but not limited to product features, costs, benefits, and associated risks, 1s cleariy communisated to customers and rernains reliable Trirouohout 2024, Bank teported a) thers have been no'instances of produtt or service tecalis following their market introduction, b| there are no laga! disputes concerning non-compilance with Isbeting, product and service information, or marketing communications, and dj there are no legal cases or compiaints pertaining to business competition
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Ime 1G JECUFIT Tree accelerabon of technology brings vanous Impacts to the banking Industry As technolegy continuas. to advance numerous digitalization innovations have been and Will need to ba implemented. These imnovations aim.to enhanca convenianca far customers in conducting financial transactions However, the growing adoption af technology also Increases the risk of data breaches and misuse af information, Therefore, Bank continues to strengthen its systems and. enhance controls over customer data security and management Bank has astablished the Cyber Security Operations Unit and the Data Protection Office, both operating 4 Suslamiky Report | Ak CIMB Magi Task and i BALA under the Operations and information Technology Directorate The Cyber Security Operations Unit Is responsible for developina and maintaining a roblust security system. monitoring and detecting threats, respondina swiftly to security Incidents, and increasing security awareness Meanwhila, the Data Protection Office ensures that personal data processing withm. Bank complies with personal data protection principles and applicable tegulations in Indonesia. Bath the Cyber Security Operations Unit and: the Data Protection Office regulariy submit monitoring and evaluation teportson information security systarms to Director ot Operations and Information Technology. Bank has ato anhanced amployess' undarstanding of cybersecurity and personal data Dtotectian by providing training t6 all CIMB Niaga team through Learning on the Oo (LOG) modules and rawing awareness via internal communication channela, such as Gallery Nave, Additional, Bank educates customers on zafe financial transactons through the #KonsumenCerdasPeKaBetransakal rmovement. an inltiats by Bank Indonesia, financial Industry sssacjaborts and service providers, using social media to promote awararjess of 1 -Recogntemg fraud and. scam tactics and understanding their various types tphishing, social angineering, id mming, and SIM card sWapoing) & The.importance af security codes creating and safeguarding PIN, paswords, and OTP codes, as well as understanding how fraudsters attemnpt to steal them 3 Protectino personal data Identifying sensitie personal information that must ternain confidential and recognizing methods fravlistars use to steal and exploit personsi data.
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PT Bare CAME Mlaya Tise Innovation and Development of Sustainable Finance Products/Services/ProgramSs porurasicu Ker maki Debina L6.13, La) Ttis ayolution of technology and chanoino custorner neads reguira Bank to continubusiy innovate and develop sustainable finance products, services. and programs. These ininovatians align with Bank's Sustainable Financing Framework, known as Greer, Social. Sustaineble Impact Products and Services (assrp3j « Cintulas Economy - Resource Eficency - Grsen Manutseturirg - Pailutian Control & Pesurtian » Greeri Bulkdiny » Cartkan Teprure & Storage Climate Adaptation Susainabis Forea Manager Environmental Conservation A Restoratian - Renewabis& Clean Enenyy, andi pnesgy aiticienty - Energy Storage CN Transportation 4 ComnectIWty » Gikd Intersonnectaon » Digital Technology, E-Commerce, Internet Cammunisatara Sustakiatsis Supply Cinming RSD in Sustamatie Development Susramabie Ngricuture &. Food Inneresttona Blus Soondrnyy - Gustairinbillity-Linksd Tinancing/iones Transitlon Financing/Sonds A | 5 Affordntle Mokatirgi — Teee/subtidizsa #Educarenal Tectunical & Wacational Sarvices — FewSunsikisec Educational ma - Snbit 4 Medtuny-Sasd Ernterorises (ektEaj - Sharing Ezonormny “ Sci Econaeny - Bnancial (nelusian - Merolinarng |
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Innovation and Developmant of Sustainable Finance Froducti/Servicei/Programs in 2024 CIMB Niaga actively promnates open banking In aiianment with Sank Intionesias Payment System. Biueprint 2030 by implemienting Open API servicer, knowen in Indonesia as the National Standard for Open APt Paymenta (SNAPI, API, 'or Application Programming Interface Isa technology that anabies third pertiesicustomers to develop and access banking services within, their applicatlans through direct interconnection With CIMB Niaga sjstern. Its key advantage is facilitating gpen Interconnectivity between applications for secure and reak-tims banking transactians. Throvoh API Implementation, Bank fosters Innovation and collaboration between the bariking sector and financial technology #cosystern and drive dioital stanomic growth, As of December 2024. CIMB Niaga recorded 248 million API Rits with 458 consisting ot transactlonat: hit and 554 non-transectlonal hits: egulaient to Rp43 trilllon CIMB Ninga's API strategy aims "To bethe most #silable Bank With oper banking solutions for Indonesia's digital ecosysterri landscape"! Emphaszing comprehensive — solutions, seamless integrauan, and an anhanced Custorner experience, In 2024, Bank launched API Electronic Supply Chain Finance (eSCF)| which facilltates buyers and supplier In Managing supply chain busingeses and API 'OCTO Pay, Which allows users to open and (Konduct transactipns Using OCTO Pay e-monay within applications that are API-connected to (fintech|| to bulld an inclusive financiai EB8 Kartini Loan CIMB Niaga continues to innovate in sustainable financing by launching the Kartini Loan' program for Emnerging Business Banking IEBB) segment customers This initiatiye supports Sustainable Development Goal (SOUG) 5: Gender Eguality and Empowerment of AII Women and Girls as part of the natiomal agenda. The gender- responsive financing proaram Was Introduced in December 2024, offering competitlve interest rates to Dusinassas ciassifled as Micro, Small, and Medium Enterprises (MSME5) It is available to women- led businesses, including: Individual female entrepreneurs or business entities owhed and/or mansazd by women. Additionally, for each riew facility booking or additional financing, Bank will contribute to third party as part of its commitment. to community development and Women's a3mpowerment, embracing ths 'women supparting Wwomen' principle. This program complements Giro Kartini, a-previousty launched inltiative with -a similar theme. Further detalis on Giro Kartini can be found in Pillar 2 Sustainable Business In the Sustainable Finance Supporting Products/Programs Section
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FT Bae Tatap Mlaya Tbe Financial Inciusion Through Digital Banking As of the end:of 2024, CIMB Niaga offered digital banking services-through OCTD Mobile, OCTD Cficks, BizChanne/GCOIMB, and other e-channels To anhance transaction volumes via digkal services, Bank regularly rmonltors and updates Its digital banking platforrns. Throvohout 2024, digital banking services facilitated 654 million financial transactions. From this total, the estimated graenhouse gas (GHO) ernission reduction potential reached approximate!y 165 thousand tennes of CO, egunalent Total Digital Flotftorm Transaciiong (million yansaenoni) ATM, CDMI OCto Mobile | OCTO Ciicks Api Hits Bizchanneld | MDM,and CRM 340.02 — | a70e | us | ni | 000 DD 217.00 “Tp 51.05 c» 62.21 € 40.47 em» 44.03 Cc» 175.60 c» y70y - . 96.57 99.81 — Collabaration Through OCTO Bir Internet Banking The OCTO Biz internet kanking service Is an enhanced version of BirChannekd0IMB, featuring Irmorovements in cash management features, technology, user interface (WI). and user experiance (UX). The available transactlon types on OCTO Biz internet banking currently include transfers to CIMB Niaga accounts BI-FAST, and ATGS
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Bulk Service for Bank Indonesia Fast Payment (BI-FAST) via BizChannei@CIMB: Optimal Efficiency for Extensive Fund Transfers, BiChanneibcIMB launehed the BILFAST service for Bulk Credit, an mnovation In digital payment systeme-that anables custnmers to Coriduct massive fund transfars to multipla accbunts Within & single credit transfer Instruction The service offers speed, afficiangy, and cempetitive costa alianino with BI-FAST's objectve to enhance financial Intluswity In Indonesia. It tepresants Bank's strataole Initiative to sUppatt digital transtormation and Improve custorpers' operational efficiency. FT Bank CIMB Ming Tik Simplitying Digital Tax Payments with the Core Tax Administration System (CTAS) Fellowing the launch of the Cora Tax Administravan. System (CTAS) by the Directorate General of Taxes on | January 2925, BizChanneldiCiMB has: integrated feature updates Into the State Revenue Module (MPN) Through Blechanneld IMB, Customers can Yyenerate new. billing (Ds using a more structured and transparent System, ensuring compliance with the latest tax regulations This feature strengthens Banks tole in supporting the digitalization Of national tax services, providing customers with convenience and assurance in fulfillng their tax obligatlonet Financial Inclusion Through Micro, Small, and Medium Enterprise (MSME) Financing secenuswa Ta ag | S By tie end of 1024, Bank recarded Rp26.958 trilllan In MEME financing, an IBX Increasa comparud to Rp22.80 triilion in 2043
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90 | (Tum Cus Naya Tin In addition to financing through the Sustainable Business Activity Category (KKUBI prograrn, which will be detalled below, Bank also offers working capital, Investment. and supply chain financing for MSMEs through two segments Emerging Business Banking (EBB) and commercial banking via the micro Inkage financing program. In 2024, CIMB Niaga received International recognition as the Best SME Bank In Indonesia for (ts contributions and support to MSMEs. This.award was presented by Warid Economic Magazine 2024. Micro Linkage The linkage scheme is an indirect. financing program cunducted through partnerships with plasma cooparatlves, Rural Banks (BPR), Regional Develooment: Banks (BPD), amployee .cooperatives (Kopkar), and other: non-bank (inancial institutlans. Bank has not.set specific service urea coverage for the Micro Linkaoe program, but It currently collaborates with approvirnately 160 Micro Linkage pariners across Indonesia, with, ths majority operating under the sxecuting schema. For plasma. cooperatives In palm ei) plantations, the Inti Plasma Model Is Used, where Bank chanheis financino to: farmers through plasma coopsratvesin partnershipwithinti (core) companias. Meanwhile, financing through RP2, BPD, and Kopkar partner is directed to MSMEs and individuals With nted incarnes, utllizing mxecuting, channellng..or joint financing schertes . | Emerging Business Banking (E88) Ernerging Business Bariking (EBBj) 8s a direct financing approach targeting micro, small, arid rnediurn enterprises (MSMEs) across Indonesia In 2024, Bank recorded 23 debtors with a total outstanding balance of Rp25 billion under the channeling scheme, With zpproximatsiy S79 of these Icaris granted te women @entrepreneurs. This demonstrates Banks. commitment to supporting the Sustainable Developrnerit Coals (SDGs),
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In Iine with CIMB Groups commitment to econornic inclusian, health. and firiandal Ilteracy, CIMB Niaga has set 3 target te improve financial health for priority groups The Bank aims to: Increase financial Inctusion by adding 1 million new active low-ncomne customers by 2026, This commitment reflects Banks dedication to crsating positive value for stakeholders and prometing 2guitable daveiopment across the Cormmunities It serves. Currently. Bank provides varibus financial products tailored for low-income communitiss and Vulnerable groups, covering savings. Investmmenii. and personal loan For savings ptoducts, Bank offers OCTO Sayars Payroll and OCTO: Savers, which provide easy account opening and financial transactions. In the Investment category, Bank offers Mutual Funds (Reksa Dana) With an affordabie minimal initial Investment, starting from Rp10 thousand. MN For financing solutkarts, Bank provides sevatal optbons basad on custornat need, Indluding Personal Loan such as OCTO Loan Flexiand XTRA Dana, Which offer faxible Tinaricing access Morigaoe Loan, suci ss KPR XTRA, designed to facilitats home ownership with a competiti debt burden ratio (DER) Auto Financing, offered tivough Bank': subsidiary CIMB Niaga Finance, previding vehirie financing solutlons WIth tepayrnent paflods exterding up to 60 moniha These products ahgn with. Banks commitment towards financial Inciusion and support the Macroprudentia! Inclusive Financing Ratio (RPIM) target by ensuring broader financial service access for low-income and vulnsrabie groups.
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YOAM Tinesinastinty Gmport 92 | PT Bara DM Nlaya Tbe SUSTAINABLE FINANCE cover a11 Bank is comrmnitted to Implementing sustainable finance and transitlan financing towards a law-carban sconomy. Numertous Initiatives have been undertaken, including financing under the Sustainabis Business Activity Category (KKUB), Additionally, Bank has conducted environmental and social risk assessments within Its financing portfolio. Inariditlon to the afaremenritioned risks, Bank has also eyaluated fisks assoclated With human rights, biodlversity, and ciimate-related risks and opportunities. Tha risk assessrnent process empioys 3 range of toois and criteria, including Sustainability Due Diligence (SDD), Enhanced Sustainability Due Diligence (ESDD). the Indonesia Green Taxonamy. (THI), and the Indonesian Taxonorny for Sustainable Finance (TKB!) Detalied sxplanations of SOD and ESDD are provided Iri Pillar 4 Governance and Risk The Internal Audit Unit conducts an annual sudit coverage on the implementation of sustainable finance witban the Bank usino a risk-based assessment methodoloay and 3 tofriprehansive Internal control approach This process adheres to international standards, specifically the Cdmrnittee of Spdnsoring Organizations df the Treadway Commission (CDSO) — Internal Control Integrated Frarmework. Indonesia Green Lang ang | (THI) and Taxonomy for tainable Finance (TK8I) Bank has identified and classified ks financing portfolio based n alassifications set by the. Financial Servites Authority (OIK), specifically: 2) Indonesia Green Taxonomy ITHI) classification, which has been Implemented since 2022, and bj) Indonesian Taxanomny far Sustainable Finance (TKBI) criteria, adoptad sinca Septernber 2024, particularly for the energy sactor As of December 2024, 15K af the top 450 dabtors are classifled under the green or yellow zateoories, where TKBI refers te the yellow Category as Transition'
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20) SidahaitmsilNy Hmbait | 93 FT Bank CIMB Mlayu Tak KKUB or Environmental and Social-Themed Financing on ea kmi Unu 2024 3023 2022 Total Products Ihat Meet iha KKUD Criteria —— 8, “Sustuiability-Linked LesFinandng 15BB3S 1OISAS 58602 Program (ILLIP) bo Sustainable Finance Program ISF) 316302 2 SAT 220977 L Green Auto-or Eruyonmentaly Friendly Gas 39257 8345 Vehicles Financirg Green Mortgage ia 28136 21296 M2A07 &. Solar Panel Financing we Credit cired a38 Oxs 026 &— Bektne Motoreyrle a-Eicytle Financing Vig AT ng - Credit Card 9, Kartini Loan" 150 . - —— —— — Total KKU Productive Assatt & Total KKUB Financing S3120A S5 A20 3066142 I5 Total KKUB Non Finaneing- Green Sukuk 219 209 - Investment" Ap bilbone & Total KKUB Nan Financing — Green Bond Se 588.1 3229 5. Irwesiment' ma Peremaari KKUB Finencing to Total Loans LI P1 28. P1 2. Changes (0 dita perapereaticn an respon pi Lang Aa eka Daratista 2g ot Indorusia asi PN ap an dry trd pura MA PEN ya BAN TAI
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94 | anta Manar PT Bara Cg hilaya Tbe Compasitian and @vality of KKUB Loons jom ray, real Gary (KKUBI 1 Ii Renewakle znesgy Ooo - a00 D06 z & Energy Eficianey 238 - a18 a00 3 & Pollution Preventian and Control a04 - oa a90. Management of Natursi Resoutces and « 3 4 Lang Like! 02 ox 1076 a90 & tg Conservation ef Land and Water Biodiversny - - - - & 8 Erwrormenitaly Friendly Transportation 128 - TDS oo Sustainable Water and Wastewatet 8 ? Climate Change Adaptition 2 . & z 2 Prodlucta that Hata Conserve Resources and - es Gontribute to Lean Ballutibn bi sa S AD Envireomentally Frlendiy Bulldinga that Meet » (21 National, Regjoniul, av International Recognizsdl 13 - 103 DA Standarduteriifkcstion Othet Ervironmentally Friendly Businessancior 1 Total 324 i593 Para 216 “Tie NPL perzantage kurang M Ohlealaked tekkeg Or The turiat gearrtnihmn Of each MKV.
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Ualartamiiy Rebort FT Bank CIMB Ming Tak. Sustainabie Finance Products/Programs Bank Is cammitted to supporting CIMB Oroup. In mobilizna RMIOO billlun In sustainabis financing by 2024. To achieve this commitment ahd mitigate various riska including but not imited to reputational risk. Bank continues to develop erwironmentaliy friend!y products, such 25 Sustainability-Linked Loan/Financing nk) and Sustamable Financing (SF), to enhanos |ts sustainable finance portfolio in slionment with tha GSSIPS framework. taking into account sustainability and clirnate charige-related risks and opportunities Sustainability-Linked Loan/Financing Green Mortgage Financing (SLL/F) and Sustainable Finance (SF) Green Mortgage Financing |mzal fedillty Programs for purchasing properties developed by The SLUF and SF programs provide incentlves for certified green developers such asthose zustorners who achieve sustainability. targets as agreed accredited by the Green Building Council upon at the beginning of the program. The SF prooram Indonesia (GBCI) and/or Excellance in is specificaliy designad far Banks financing customats Design tot Greatet Efficiancies (EDGE) engaged In businesses ciassified Under tha Sustainable In 2024, Green 'Mortgage financing Business Activity Category (KKUS). As of December 2024, msached 3 totat of Rp2B1 bilon: Bank tecorded sustainable financing af Rp153 trilllon through the SLL/F program and Rp318 trilllon through the SF program Eco Financing for Environmentally Friendiy Vehicles Tie Eco Financing program for environmentaily friendly vehiclas is an Initiatlve led by CIM3 Niaga's subsidiary, CIMB Niaga Finance (CNAFI, This prograrri provides financing for battery electric vehicles IBEV5) and hybnd vehicles, In 2024, financing in this segment reached Rp814.51 billion, reflecting a 1278 growth from the previous year, This orowth was driven by the swpandina market potential for eco-friendiy vehicles and government initiatives encovraging 3 gradual transition to sustainable transportation in Indonesia. As part ofits 2024 Initiatves CNAF installed an electric vehicle (EV) charging station at its headguarters in Bintaro, South Tangerang. This initlatlve demonstrates CNAF's commitment to supporting sustainability sfforts by bath the cempany and the govemment, specifically In accelerating the development of Infrastructure for environmentally fnendiy vehicias
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KOH Tinesinatlitfy In 2024, CIMS Niaga, FT Karya Bersama Takarob (KST), and PT Nirvana Wastu Jaya Pratama (NWIP), part af the NWP Property business group, signeda Sustainability-Linked Loan ((SLL) financing agreement with s tota:-comrmnitmerit of 20300 billlon. This financing Is allocated for investment activities and supporting the operafjohal management of commercial assats for both companies Tpe Stt facility links Banks financing to |NWP Property's sustainability targets particillary In anergy efficeney and green bulliding certificatlon Trus SustainabilityLinked Loan (SLL) Ninanang aligne with Banks climnate actioo strategy to achieve net zero-emissans (NZE) by 2059, One af tha key sectors with) an interim dacarbonization targat Is ths real estata sector, Which simns to redute physical emission Intensity by 349 from the 2022 baseline by 2030: To support this goal, Bank Will continue to develop sustainable and (rinovatlve financing solutions to help customers transition towards a low-carbon sconorny. Linked Wakaf) Tree (B. Mapan Savings with Wadf sa term sevings program with 3 fiked monthly deposit system basad on the selectad tenura Customers recalvean upfront gift from CIMB Niaoa Syariah, which is allocated as a wagf lendowment| and transferred to the current account of partnar wagf institution for management on behaif of the custorner. 18 Mapan Savings with Waat (sustainability One House One Tree The One House One Tree Initiatlvs, introduced in 2023, angages custormets to conitributs towards environmental sustainability by planting a tree far sach CIMS Niaga mortgage (KPR) booked Until the year of 2024. this program contributed to the planting of 8100 trees, with the following distributlon SI bamboo, 36K coffes, and the remaindar consisting of other econornically valuable plants
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Giro Kartini Is a gender-responsive current account product that supports the growth af women entrepreneurs' businesses This product aligns with Sustainable Development Goal (SDG) & Gender Egualiy and Empowerment of All Women. and Girls. Gire Kartini offers altractive features such 3s competitive Interest rates and transactian fee reimbursernerits based on - apphcable programs Additionally, for every Siro Kartini account opened, a donation of Rp25 thousand Is made to the Yayasan Iriklusif dari Timur (Tenoon) to support traditional WweaWing training for women with disabilities in Sulawesi, In 2024, the-total third-party funds managed by Bank through Giro Kartini reached Rp3097 billlon Bank provides solar panel financing through CIMB Niaga credit cards and CIMB Niaga EDC (Electronic Data Capture) machines to registerad green merchantc Oreen merchants Include both sotar panel and non-solar panel husinesses. By the end ot 2024, Bank facilitated customer transacilan Firancing. worth Rp689 billlon through partner green merchants dit Card The OCTO Card Digital Credit Card and OCTO Card Syariah Digital Card, Integrated within OCTO Mobile, enable custorners to transact without a physical card. Features inciude ORIS payment scanning, --cammerce shopping, and the option to convert transactions Into fixed installments forup to 24 months. Additionally, Bank praomotes the use of cardiess deposit and withdrawal features via OCTD Mobile.ahgmng with Bank Indonesia's vision to facilitats seamless. digital financial ttansacttons Harwini and PT Harpindo Insan Cemeriang Harwini Is the owner -af PT. Harpinda Insan Cemerang, an MSME that inltially cenducted Its butinass Irarisarticeis through 3 personal accojint. She has-since mada the tramation ta utilking a Giro Kartini sccount registeted Under bar compary3 name, As $ female enttepraneuir. Harwini Is proud to support the empowerrnent of other women Sitrepramevteby encoyraging them ta oper a Oito Kartini account Cire Kartini not oniy premdes #ransactional Canverkence for Harwin!s. business but aiso support its growih with -attractive features, such, as competitive checkang meputt saryicesang transactibn (ee tukates Additonally, tot every Giro Kartini account Operned, a donation ie made to fund treditional wenumng training for women with disabilitles in Sulawesi Harwins testimonial can also be found on CIMB Nlags's official Instagram page (Krcimbunjaga), serving 5-2 reaklife samp cf how Women entrapreneure can schisve success whlle empowering their Temmunities
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FT Bae Tatap Mlaya Tbe Impact of men, map maa (ma The impiementation of sustainable finance continues to evolve In tesponse to Updated standards, frameworks, taxonorny classificatians, and regulatory changes The complexity of regulations, ciimate change dynamics, technologicai advancements, and the naed to Integrate -sustainability across all business Operallans presents an opportunity for Bank to continvousiy grow and ensura its employees stay informed and adapt bo the latest developments entation korea Bank is also cominitted to adopting best sustainability practices at both the national and global levels. This is-achieved by actively updating Is knowledge through training participationi, serving as a speaker at Industry events, and enhance #mployees' understanding but aiso encourage customers to actively contribute to sustainable finance developing sustainability-based. products and services, such as Sustainability-Linked Loan and Kartini Loan. These initiatives not only sim to mplementation. Further details on training programscan be found in Pillar SAdvocaty and Stakeholder Engagement. Financing High Sustainability Risk Sectors Teovesi-ral (Ga PRO) ISUSA LA, LIA LLL IMEL, LE LSI TPH-CI-N100.7, FN-CB-5500.2) (ACGI II, LL 9) In its financing process Bank systematicslly assessas potential advetse erworimental and social Impacts linked to the business activities of both existing and potential custorner, To rritigate these risks, Bank Sonducts sector mapping for industries that presant high risks towards: environmental, social, and. governance (ESO) aspects All corporate banking cilents, along With several commercial banking clients, must complete 3 Sustainabilitv Due Dilidence (SDD) assessment. Furtherrnore. Bank hasestablished Sactor Ovidelinas that outlines minimum ESG regulrement. prohiblted activities, and encouraged sustalnabdity best practices. These guidance are applicabie to the Agriculture, Forestry, Other Land Use, and Land Use Change (AFOLULUC) sectot, which encormpasses palm gi, coal, oil and gas forestry and natural rubber coristruction and Infrastructure services, mining and guarrying, and manufacturing Should an existing or potential custamer not fulfill the SOD reguirements or faii to-adhere to the minimum reguiremeni, they will be obligated to undergo Enhanced Sustainability Due Diligence (ESDD). Details for due diligence process can be found in Pillar 4 Governance and Risk, While a summary of sector guidelines & available on Bank's website
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KKUB Financing in Land-hosad Sectori Bank consistenilly encdurages ciistorners and. prospective customers In the Agriculture, Forestry: Other Land Use, and Land Use Change (AFOLULUC) sector to obtain sustainability Certifications As of Decarriber 2024, 14 Bank custamers in the fisheries and forestry sactors have obtained sustainability certificatlons with Rp3.282:98 billion In total financing. Cariiticotio » Best Agusculture Practice - Aguacullture Stewardehip Council " Good Hatchery Practice " Good Aguaculture Practice Sialan FT arik CIMB Mingyu Tiak Total Financing (tp dimana! 3 1e01,23 Forestry Timber Legalty Venfication Systern (SVLK) 7 310798 FSE COC A SVLK 4 3478
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100 YDAS Biresinattitfy Report FT Bare DE Nlaya Tbe Sustainability Commitment for Palm Oil Customor3 For palm oil sector financing, Bank reauires debtors to adhsre to sustainability commitments, Including obtaining Indonesia Sustainable Palm Oil ISPO), Roundtable on Sustainable Patm Ol Exploitation (NDPEJ principles, uphoid Free, Prior, and Informed Consent (FPICPADIATAPA), and ansure compliinca wiih High Conservatlan Value IHOVJ and/or High Carbon Stock (HCS) standards, along with several sustainability cornmnitments. Total fisoncing Itp Commilmant trililomal Debtori (RSPO), andior International. Sustainability and Nope 5-1 5 Carbon Certification (ISC). Additlenally, detitor: tp 2g PP must implement No Deforestatlon, No Peat, No UDOE 5 Me Deftusarasan, tu) Past sen Lamotanan, TPI: » hwa Pie patuh Itifmmmaih Ciremai. HOW « #egPt Gormemuatan We har II» Kggie Canbora Blak Financing bused an ISPO, RSPO, andi ISCC Certitications tot Menta Amount Fina: (Rp trlilion? » Re9 3 928 A 3x3 3 208 ANPO » Raundtahe an Buramahia Nwen OM GPS 7 mufonesaa temanya Pair GI (POC » Mwerrartoral bumuabarny so Cartiue Ceri como ape menara Waaeprutatkan of Dau RSD Pir ea ra MU CALINY, Wal mapun Kdi karhonta YNyat Natew ibtawwst An DGPE cant kmw Iva Ceresnihaka wak NIM ba Pia bal ve Wen Ape prinberea cf li Detoerattirn, Ms Maat. adi We Eapinkatiun "SPO 8 ary IMI pair artarntattitrataatuammtsdtny starsdara UN Iodcrewia Arcana 5 mopilati Ne arm #eOuitatanie "SELX jo ane Af Ty bening pertficstian eharya Soe puat wabiliy and (wnhnss gas wresaatm 4 Inly 2011, SL sexs seeseprisimat By BN Zurcenahy Torammeer un 200 (fibe Pra Dan OrLOO ehemea mane Of AmmgenMaiNg-Komutince white ELIN Pemevyabto Eirmngy Deras FFETII peruteremeerhe The sustainable palm oil financing portfolio in 2024 Increased by 34X compared to 2023
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emban Report #amkemamsara | 101 Management of the Phase-Out for supporting the government In achisying Its Thermal Coal Mining Financing by tenewabis enargy mix targets through financing 20W0 isusaa Intl thetransitiontowardalow-carboneconorny. While Liirs effort rnay results to.temporary fluctuations As part Of its Cirnate action commitment and In achieving the 2030 interim, decarbanization strategy: Ini Banks Journey | tawand:becgming targets, It Ic deemad essential to ensure & Just an NZE 2050 organization, Bank |is.gradually ransition and: assist debtors Ini-shifting towards reducing financing for the cost sector and plang s,stainable alternative energy sources. to: completely phase out financing for therrnal coat mining by 2040, Bank also has an Interim in ASEAN sed indonesta, ut dscarbonization target for 2030. almino to reduce imotementatiori presents uniaue “challengee financing for thermal coal mining sector by coal will remain as an 'Important eneroy source 508 from the 2021 baseline. Additionaily, Bank due to Its affordability The sarly retiremant of Impisments the Exclusion List as 3 commitment fassli Riel power piants ould Weaken eriargy to sustainable finarice practices, which prohibits security, economic stability, and: employment Iinancing for thermal coal mining and coal-fired opportunities Although renewable sneryy has power plants ICFPP) expansion Or Oreenfield — hoen advancing, this tranisition may be hindered Projects as well as Ihe Usa of Mountain Top” hy several Factors including ilmited accass to PENAK AE ENY, MERE RRI Dati YA Uta er TO IA capital, grid Infrastructure constraints, energy RCA, storage challenges, and the need fartransmission modernization, all of Which may impedes the Indonesia's current aneray mix primarily relles Integration of clean eneray, on fossil fuels, however. Bank is committed to Just Transition for Oil and Gas Sector The International Enaray Acency (IEA) NZE 2050 (regional) scenario reference states that new oil and gas development projects are no longer needed, axcapt for those already comrnitted iri 2021, as existing projects are sufficient to meet global demand. However, In Its 2023 update, the IEA acknowledaad that long lead-time exploration projects—which typically take 20 years from exploration t0.production—may still be necestary for energy secufity, particularly in response to short-term disruptlons such 35 security and geopolitical riska, In Ilne with the IEA NZE 2050 (regional) scemario reference, Bank has established an Exclusion List. which prehihits financing for new oil fisids. Bank recegnizes ASEANS reliance on natural-gas as a transition fuel to reduce dependency on Coal in this power sector While Bank remains cemimitted to restricting financing for new oll feld projects, It Will continue to raview ciimate science, technological advancements, regulations, and developrmenits in ASEAN power sector toadjust its position as needed,
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ing Kampar Oo | mean CUSTOMER SATISFACTION LEVEL AND COMPLAINT RESOLUTION woneeri. 20101 221nc010s We cantinvousiy strive to provide the besi service to our customers. Therefore, we provide estabished sommunication channeis and customer service platfarms for customers to submit varicus maLiries, Inctuding complaints related to our products and services These channels.are also accassible for other stakeholders fot subrnitting complaints, feedback, or suggestions. Every compisirit received Is regarded as a shared responsibility among relevant Units Within the Bank Tiiroughout the year of 2024, we did not recalve any customer compiaints concerning operational activities Impacting the environment or non-compliance with regulatione Detailed Informations on the types of zomplaints and resolution rates can be found in 2024 Annual Report Customer Communication and Servica Channels (ACG3 &.I.i) Furthermore, to mairitain the highest standards: of service, Bank conducts an. annual customer satisfaction surney to assess service guality and evaluate the effectiveness of Its Offerings The survey Considers various aspects, including products, service channels, and overall service guakty. Net Promoter Score INFS) a71 em | son | 501 — Customer Compiaint Resolution kate Ka | 1D 2
Page 103
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104 | YUOA Firsinetilify Report FT Bare DME Mlaya Tbe CORPORATE SOCIAL RESPONSIBILITY (CSR) PILLAR peres oomoowsuncersaw (4 ——u Through Its four main Corporate Social Responsibility (CSR) pillars, CIMB Niaga implements its CSR programs as a manifestation of Bank's commitment to the Sustainable Development Goals (SDGs) CSR Pillar CSR focuses on Increseang ouality ot secess through tinanest literacy actyilss, sehglarship programny and assmtafoe lor educutiondl supdOrt faclitise Am CSR Pilar 2 Communit Health Welibeing C3R Pillar Ir Economic Empowermant CSR Piltar W Climate and POptaiana9 SA angn, ne Irveneinaan cotrindunity kesitu zommunity mada Dani #mpowerment with the- atm of Improving the sana.
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Realizatian of CSR Funds mo mitisnat Iron z2 8 TR Edusation Healing Eednorrise Climate & Others Cominunity Weli Empowormerit Environment Being 3,873 CD 16823 8179 uc 257 C» 5,140 ce» 1,156 &— 6,131 6,161 D 250 5 8,077 “1 5,012 2 5,187 1,023 & 1112 c» | sar 23,878 21,416 24,216 Cs tonts EMPLOYEE VOLUNTEER PROGRAM so. CIMB Niaga remains committed to actively Involving its employees in the Employee Voluntaer Program. which aligns with its four CSR pillars. In 2024, Bank regulred sach smployee to participate In CSR activities for a minimum af 4 Mours per year, an increase from 3 hours per year In 2023 Trisse hours are counited as part of emptoyees' key performance Indicatars (KPI), By the and-of 2024, Bank recorded a total 5f 70,859 employee yoluntaer hours, 3veraging S90 hours per employee who participated in the program This achievement refistts amployees' dadication to provide a positive Impact for the environment and/or social. In 2024, the Employee Volunteer Program was cariad Out both individualy and bankwide Individual activities included waste management, charity runs/walks, teaching, cieaning river, 105 schools, or places of worship, and blooo donation Meanwhile, bankwide activities that involved all employees in the Employee Volunteer Program includedi
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106 1 PT Bara DM Nlaya Tbe A Better Climate and Environment (ABCDE) Challenge, 3 prooram that w: Initiated In 2023, encourages employess to participate In environmental conservatian efforts around their homas by collecting The coliected Wasta Isthen Inorganic wast: delivered to waste banks, v or environmental non aste collectors organkzations (NGOS) near the employe residences By the and of the program, 3 overnrmental total of 236 tons of waste was collected consisting of 458 paper Waste, 248 plastic, used cooking oli, and 189 electronic waste, This mnitiative. aims to reduce househotd waste: from ending Up In landfilis (TPSAJ and promote better waste management practices Aksi Peduli dan Kado untuk Akhir Tahun, 3 brogram encoliraging smployees to collect Gently used clothing and books for donation te various distribution Indluding Donasi Barang, Barang Berkah. Sedekah Barang Bekas Berkualitas, and Yayasan Amal Sholeh Sejahtara. Aksi Peduli was held in conjunction with CIMB Niaga's €Sih anniversary and took place simultaneousiy In Medan Sandung Yogyakarta, Bali, Makassar, Surabaya, and Jakarta, while Kada Akhir Tahun w conducted In Jakarta The Mected.- S.815 3S books for donabton orgarizations, wo initiatves succassfully clothing and 1,8: 131 lised cooking oi 187 slectrorie w 241 plastic 157 paper waste 2.36 tONNMES arwasarain cocoa Total items collected: 5,815 1,835 weatabis elotiting books
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#tasmk cina Mayutak | — 107 PILLAR I: EDUCATION sr... —— FP Scholarship Program The schotarship program is dasigned 33 part of Bank's commitment to supporting higti- achieving students in accessing guality aducatlon, allgning with efforts to enhance their guality of life In 2024, Bank continued to provide seholarships to-students from public and privata universities In Indonesia While also offering 2pportunities for Indonesian students to pursue schalarships at Universities in the ASEAN region Since the launch of the scholarship program In 2006, Bank has successtully awarded scholarships to 12886 studenis across universities In Indonesia arid several ASEAN countries. Bank also provides personal developmani (soft skills) training for seholarship reciplents through various educational programns, such as Be Smart Program, Financial Literacy Training, and other educatlonal workshops (ea, public speaking and branding). Scholarship recipierits also have the opportunity to participate In voluntsering programs Including activities In Kupang, East Nusa Tenggara (NTTj, visits to. #JadiBerkalanjutan MSMEs, teaching and tree planting. at schools, stunting. awareness campalans, distributing basic necessities to underprivileged farnilies, and beach cisan-up Initatiyes This year, Bank lsunched 3 new initiative alongside the inauguration of scholarship recipients for the 2024-2026 peried, namely the CIMB Niaga Scholarship Alumni Associatlan This Initiative is expected to see as 2 platform for alumni across Indonesia to continue sharing #@xperiences and supporting one another CIMB Niaga Scholarship Program 2024 —“
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Savings and Investment Program am rana lrm-cn-adoa.d, 3u00.4| As part-of its efforts to support financial inclusion and literacy In Indonesia, Bank continves to Impiament thea Ayo Menabung dan Berbagi (AMDE) Program, Tour da Bank (TDB), and Be Smart In various regions within Its operational hetwork. Tre Implementation of these programs sligns with Presidential Regulation No, 114 of 2020 on the National Strategy for Financial Indiusion (SNKI), which targets an increase in financial inelusion to 304 by 2024. Additionally, these initlstives support the enforcement af POJK No, 3ef 2023 concerning Improving Literacy and Financial Inclusion In the Financlal Services Sector for Consumners and the Community and align with the Financial Services Authority (GIK) Initiat|ves, including the Financial Inciusion Month (BIK) Program and the One Student One Account (KEJAR) Program. NN NANNANANANENANNNNY KARENA 2004 Aogumulatinn Accuraltalor uundil 2024 urtil 2024 Ayo Menabung dan Berbagi (AMDB) The Ayo Menabung dan Berbagi (AMDB) Program & Banks Initiative to raise financial Iiteracy awareness amona younger generator. This program focuses on financial literacy education far high school students, covering-topics such as the Impoartance Of saving, responsible financial management. digital banking, Investment, and giving back asa forrn of social responsibility. Through the AMDE program, Bank integratesfinandal education values with engagina Intaractlve activities including educatlana| content dellvered through mriniseries movies and adicational Games. To expand the program and addrass emerging financial crime trends, Bank collaborates with the Financial Transactlon Reports and Analysis Center with education on the Importance of understanding money laundering activities IPPATK) to provida students Iiz An Inoruase was shawn in participants undenntanding In the AMDB 2526 Progtimm kasad On post-test results compared to Le pre-test This Outcoryie met The tangan Of» 1016
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FT Bank CIMB Magis Tour de Bank (TDS! Tour da to introc (TDB) Is-an educationat program desioned ucdents to the banking industry erences. Th nviting students to visit the by bringinga mobile banking unit alow hem too! rve and unde banking the: techn opera financ ic used In the industry. During the d by DIK in by Month (SIK) i the ti supported Initiative candu Number of Studenti 447 we syoweri In upderatanding In jae 22,370 Acetinmutatic Financial Literacy for Teachers: Understanding Investments on beyond the t d long-tarrr 109
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"no PT Bara OME Nlaya The Savings for Students Bank offe " gs t for students Intro AMDB ahd T Basic financial literacy financial with varicus planning for the future and treduction financia to the financial rvices Industry, partk types of banking Financial | ining to 93 CIMB: Niaga Financ Bank also provided financing, with support from CiMB CNAFI financial it trment and understanding focusing on the scholarship recipients attwo le naf in atrmnon ppart from y lsundering, with (reraor Of Troining Sessions - 2 times €» 2 times 2 times ti inderstardIng Ir results commared to the pre
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FT ank CIMB Muyu Tak Provision of Educational Facilities As partof its commitment to supporting education programs by providing Infrastructure and facilities, such as printers, school sanitation egulpment, worship faollities, and ertracurricular activity support. Bank provided assistance to 65 schools across Indonesia In 2024 11 The Compiete Intern - Kampus Merdeka Bank continved its coflaboration With the government through the Kampus Merdeka Program in 2024, This program offers students the opportunity to gain reai-worid Work experience aligned with their talents and interest In addition particpants engagae In character building, volunteering, and team-buliding prograrns to enhance their soft skills. Beneficiaries In 2024, Bank provided opportunites to 152 students from public and. pnvate universities acoss Indonesia, dlvided into 2 batches. These students were Involved In 62 cross-directorate projects Cumulatwely, as of 2024, Bank has Offered | apportunities 19.565 students across seven batches Kejar Mimpi Goes to School Kejar Mimpl| Goes to School is & volunteering and aducational InitiatVe for siementary school students, conducted simultansously in one day by CIMB Niaga (In 35 citles supported by 35 Kejar Mimpi Communitles. The avenit brouaht together more than 4,699 participants, including students, parents, teachers, CIMB Niaga employees, and Kejar Mimpi Community voluntsers With the theme "Generasi Tumbuh Sehat” the Initative focused on stunting prevention and financial Iteracy Im 35 schoois through various Interactive activities Children were Introduced to: financial Iiteracy concepts through. video storytelling and coloring actvitiss Meanwhile, parents received financial education On the Importance of Investing for their children's education and retitement planning, along with & nutrilon seminar and 2 healthy cooking Gernonstratlon The program also included book and facillty donations, as well as rmural painting in several school The event receved -extensive media coverage, with more than 175 national publications.
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12 PT Bu sg Nlaya 7 PILLAR 2: COMMUNITY ——» ff HEALTH AND WELL BEING Peduli Gizi Anak #CegahStunting Bank hn partnered with the United Nat | rnational Children's Emergen for the Early De mandT Malnout to pre ws, and WhatsApp blasts ves encompassed Media Cath el Fair Xtra Xpo, the Kejar Mimpi Surakarta music concert, and The Exhibition. To-furtt pand public Bank @ the O prav Moti donation chanr TO Click d out total of 2! fundr tivation ore carri million in donatic donors Additionally the #C Stuntina collaboration Initiatlves, Bank provided to donors supporting the unting program. souvenirs ourced from produk loped mmunity Link #Jadi and 2d out through Donatlor the LL for Wetims o uption akarta, Throughout 2024, B: s phitanth: Adiditianally pya #JadiBar ve aimed anju also topromo not only to-apori pp featured iterns ed products Included T-shirts Individu: with menta coastars made Revelile). and by I-bsing: Severs amadhan 44SH, Gurban Barik an NTT anggara 84 individu
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FT Bank CIMB Ming Tik PILLAR 3: ECONOMIC Pa EMPOWERMENT sesi. io o1acer isi Bank is committed to promating inclusive and sustainable economic growth, with 3 focus on MSME ampowerment, financial s0cess erpansion, and community development These initiatives have had 3 positive impact on program participants and surocunding communities, contributing to economic Improvement.and an enhanced standard of living for benefidaries and lacal residents. 1121 Program Community Link LINI Cammunity Link Is one-of Banks programns that engages custorners and/or ths 2 Community In addressing and empowering environmental, ecenornic, and sai (EES) issues, The Community Link program Isdivided Inta three initlat|vec #JadiPeduli, CIMBNIAGA buka " #JadiNyata, and #JadiBerkelanjutani Community Link #JadiPeduli Program The Community Link AJadiPadul Prograrmi isan initlative that encourages Bank employses to actively participate In social activitias Trirolighout 2024. 2 total af 69 branch offices and business tinits took part in this program. angaging in activities such as financial literacy education, tree planting, beach and "ver cleariups, school renovationa and. social initiatives: for orphanages and eiderly care homes A total of 20 branch offices or busiriess- units conducted social activitizs, benefiting more than 2000 individuaks, while 49 brarich offices organized financial literacy programs invoing nearly 20900 participants. The impact af this program Is also counted as part of the AMDB and TDS program achiavementa
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Na ion SiMamaya ma Community Link “JadiNyata Program Ina Community Link #JadiNyata Program aims to endourays Ihnovbtion and sctive Community barticipatian In addressing soda, aconomit and envitonmierital challenges In 2024, Bank continusd this Community Link #IadiNyata Program, With 528 partcipants, reflecting a 30 increase in participatlon compated to the preyinus year Ths 3 best sucial innovatlan wirirers were The Ball Ling Lab prouram atidrawes watu Isuss In tree coffe industry Through this Inillatve, Arka Ifani Geveloped 3 biotnar productiom tool to transform coffee husk Waste tem Tarmer groups In Clengktang Bandung Regency, Into soil stabilirers. This program helps reduca waste While sampowanhng coffee farming communitiss Arka irtani (Bell Lving Lab) Bandung Metasekcita seaks ti» develop an acioh-agdentute- Game festumg Wayang Word arte to optimize culture-based. Ieaming, This gama addfossas tne lack of cultural lesung resources in sehock By leveraging rutting-edge digital technoleay, the Initiative aims to make cultursbased sducsikin more sffective and appeslinato younger Gereratlona Cahya Febri Wijaksono (Metasekarta) Surabaya Dacoco Lumirer Ian erwiran mentaliy frenidiy Oghiting Innovation mada Itam coconut sfalls incorporsting solar patisis for anetay efficiency Led by. Siti Nurul Adbirniyati, this initlative enhances the economic value of roganut zheil waste whila empowaring local srtisans In Tampaksiring Vilags Ball, The program allans with sustainabihy ptinciples by Utillsing renayable energy and supporting local community empowerment, Siti Nurul Adhimiyati (Decoco Lumninat) Bali
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truk Gian Mayurau || NS In 2024, Bank also provided mentorship and development support to the three winners of the 2023 Communily Link #TadiNyata Prograrn, with the following progress: Amaondo Prita Kirana (Ditkevelile) - South Tangerang Dit Beyeille Ica brand that signifies an mvitation to.cars for the environment, focusing an repurposing plastic bottia caps Into furniture and unigue, econornyically valusbls Souvanirz. Sorrie of Dit Reveiles merchandise has been showcased at various Bank events gaining attention from visitors Dit Reveilis-aiso empioys seveh local workers who manage operatioris waste collection, and production, Through mentorship under the #iadNyata program, Dit Rawellia successfully bullt Its social media presence, With several trending content pieces The brand's social media 3nd marketplace platforms include 2ditreveile d Siteselle Gg ditrwallie In additiori, Dit Raveille sxpanded Its product rangs, progressingd from research and development to fulkscale production, including coltabaratiss products with other brands It atso estabiished new facilities and developed operational machinery, snatiling future In-house production using Its own 2yuipment and Infrastructura As ol May 2024 —January 2025. Dit Reveille gererated avet Rp79 rnillion in revenue Irom product sales Irfan Nur Ikhsan (Tanigo) - Majelengko, West Javo & Through mentorzhip pravided by Bank, Irfan Nur Ikhsan successfully purchased several TANIGO machines to process Tilas Baneng piants Into. Instant noodles and fsh feed Under the Tanipo brand. The taw materials for Tanigo are 3ourced from SO farmers, who serve as the primary suppliers. Additiopally, these farmers recalva trainima is Talas Bensno cilltivation to snhance theiragriculturai practides Tamigo's products are marketad both offline and ordine in Majalengka, Ciarnis and West Banding, The business Operatas through 3 B20 (Business-to-Contumer) model and a R28 (Business-to-Business|) model, collaborating with companies and Inatitutions In Pati. West Bandung Regency, Majalengka, Ciamis, Sukeharjo, Solo. and: Blora, as well as the Indonesian Ministry of Cooperatives £ MSME3 (central office, Tanigo also leverages social media arid online advertising (AdSanse) to expand Its reach, Below ara Tanigos social rnedisa platform cd ditanipa Id 8 tanigoselahtera.com Within a year, Tanigo succeesfully genarated more than Rp500 million In revenus.
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Betsy Yolanda (Nutriis) « Kubu Raya, West Kalimantan Nutriisisa brand specializino N ILS ri sado-based products and sago waste processing, developed by Betsy Yolanda with the Involvement of over 10 lecal community members in Sungai Ambangah Village, Kubu Raya, West Kalimantan. The processed products Include wet and dry saga, Amanda Prita Kirana -Dif which are soid to food factorles as raw materials for kevellie cake and verrnicelli production. Additianally. sago 5 waste Is repurposed inte hydrogel cellulose for plant fertilization and brialettes wlih ecoonamit valus. Through mentorship from Sank, Nutrils successtully bulit a production facillty, acgulred machinery, and Initiated tha process of obtaining business legality, including Household Industry Food. Permit (PIRT), Business Identification Number (NIB), and the Implementation cf Standard Operating Procedures ISOPs) The production of wet sago and planting media has Contributed to soonamic growth for the Jocal community. Sore residents Gerisrate Income by selling sago trees as raw matstials, While 10 local workers benefit from employment opportunities at Nutrils The business generates an annual revenue of Rp30 million to Rp100 million The Community Link #JadiBerkelanjutan Program continued Its partnatship with BerdayaBareng to launch the Sustainable Economic Empowerrnant Training Program. This initiative, which has been running since 2022, focuses an women entrepreneurs and. persoris with disabilitles In Eastern, Indonesia, specifically In Mamminasata (Makassar, Maros Regency, Gows Regency, and Takalar Ragency), Toraja Regency, Kupang, Samarinda, Balikpapan, and Manado, areas that have historically had limited access to bariking and financial services. In 2624, Bank held 3 graduation ceremony for selected MSMEs frorn the second season of the program, vehich had been running since 2023, Tive in-pergon ayent in Manado was aiso attended by thea Deputy Mayorof Manadoand the Department of Cooperative: & MSMEs As part af the program, Bank visited ons
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FT Bank CIMB of the benet arson with ayo her mont ully Ine Income gram disatilities vi from Rp500 thou Rp15 million t tedthi part in the Bank ning ning fram 2 and Manado. F 50 selected N will receive int K In addition han their business networks through MSME the opportunity to streng (Community L cupita! and cina varidus cha r partiupa #JadiBe Uut 1, d vgluable kr including bi vriting Thank you CI BR Niaga and Yayasan Berdaya Bareng, program that greotiy benefits us MS 228 : uy Wwornen : Men Makassar, Balikpapan, Gowa, Samarindo, Sungguminasa, Toraja, Kupang 4 Monado rticiperntar Cities Cumulatively since 2022, there have been 695 MSME entrepreneurs , involved
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13 | YON Tinesinastitty Gport PT Bara DME Naya Tbe Empowerment and Training for Persons with Disabilities As part of the Impismentatlan of Law No. 8 of 2016 om Persons With Disabllities, Bank continves to foster a positive and Inctusive work environment by providing amployrnenit opportunities for 2 persans with disabilities under both outsourced: employment contracts (Contact Center, Admin Support for Risk Control Unit, and Human Resourcea) and direct contracts (Frontiiner « Teller, Desk Collection, and. Development Program), Additionally, — through the Seraya Entrepreneurship and Partnership Training Program in 2025, Bank has provided capitai assistance and facilitated the opening of Seraya coffee kiosks in Bandung.and Bagar. Bank also continued Its collaboration with Alunjiva, retaunching the Seraya Entrepreneurship and Partnership Training Program with 30 participants. Currentiy, the program Is focused on the Jabodetabak and Yogyskarta regions. Betha Siarif Seraya Kuliner Bandung bil appy und grotek th disabil Bamboo Farmer Empowerment Training As part ofits commitment to sustainable bamboo Conservation, Bank coilaborated with the Indonesian Siodiversity Foundation (KEHATI) to provide training for bamboo farmers In Rarung, West Nusa Tenggara (NTB), and Flores East Nusa Tenggara INTT). The training covered bamboo cultivatlon and design, bamboo-basad product Gevelopment, bamboo furniture making, compost production, arid bamboo polybag rnanufacturing. In 2024, Bank traimed 417 bamboo farmers across Its barnbco program locatlans. Asa result of tha training, barnboc farmers have anhanced their understanding of bamboo-based products, leading to the development of new products such as bamboo leaf organic Tertilizer. vacuurn-packed bamboo shoots, bamboo charcoal, barnboo charcoal brigusttas, bamboo stem liguid smoke, and tabah bamboo leaf tea One of the trainad women farmer grovps (Kelompok Wanita Tani/KWT) In Rarung, KWT Mekar Harurn, received an award from the Ministry of Environment and Forestry on August 10, 2024, during the LiKE 2 Festival (Erwiromment, Climate, Farestry, and Renewable Energy). The group was recognized as & Fostered Partner in the Implementation of the Special Purpose Forest Area (KHDTK) Management Standards for.Rlaruno.
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@rik CIMB Miagis Task 19 PILLAR U: CLIMATE AND ——» KPA ENVIRONMENT ore ec aloe Since 2022, Bank, as 4 member af the Banking Compllance Director Communications Forurn (FKOKPJ, has collaborated with, KEHATI to'immplement a five-yeat bamboo tree ptanting initiatis as part of (ts: commitment to environmantal conseryatian. This tree planting inivstlve Is part of FKDKP's support for the Natiorial Movernerit (Garnas) 22 Years Of AML-CFT Indonesia, launchad by the Financial Transaction Reportsand Analysis Cantat IPPATK) in 2024, Activitesinduded asymbolic barnbco tree planting cerernany.networking Sessions discussions on the bamboo program, and community empowsrment visit in Ngargoretno Viilage, Maoslang, ori October 3), 2024, The five year plamillng plan targuts the planting of 15,875 bamboo seedllngs atross 27 hectares in Ngargoretno Village. Bank has committes t010,080 seadlings (638 of the total commitment), of which 5,000 bamtioo seediings have been planted az af 2024,
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120 CARBON ABSORPTION tco,l INCREASE GROUND WATER CONTENT The Bamboo. Conservation Program, refiects Banks lona-terrm comimitment, which has beer carned out over 13 years in collaboration with the Indonesian Bliodiversity Foundation. (KEHATI) and field partners. Through this initiatlve, a total af 59900 bamboo seediings have been planted, Tonsisting of Biack Bamboo (Sigantochioa atrowolacea), Tabah Bamboo (Gigantochloa nigrociliata Buse-Kurz), and Betung Bamboo (Dendtocalarnus asper) These plantings have been conducted in West Jaya, Lombok — West Nusa Terigoara (NTB), Tabanan and Gianyar — Ball, Flores — East Nusa Tenggara (NTT), and Magelang - Central Java, Over the past 3 years, the bamboo program has been focused on three key jocations: NTB, NTT, and Magalang SUPPORTS NATURE CONSERVATION RESTORES THE ENVIRONMENT Bank hasconductadimpactassessmentison severa| programs, including the bamboo coriservatlon program in NTB arid NTT as well as the sorghum program In NTT. The findings indicate Increased farmer income, Improved community water access. #nhanced skiils and capacitles of farmer Orcups, and a reduction in stunting prevslence Bank 3iso conducts periodic carbon seguestratlon potential analyses for the planted bamboo. Iri 2024, calculations showed that the bamboo plantings have tha potential to absorb over 3,700 tons of CO: eguNalent, bringing the cumulstive total since 2019ta more than TI,400 ton of CO, eguivalent
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Bamboo Program in Rarung Research Forest (KHP), West Nusa Tenggara, and the Betung Bamboo Conservation and Valus Enhancement Program in Ngada. Flores, East Nusa Tenggara Tabah Bamboo (NTB) Betung Bamboo (NTT) 12 (G EN 19 Includes farmer groups cooperatives, anti — 4 Incfudes tama @roups ervironmenyal Wage yoverurenta agendlet, and villags govemmerae Lag oo An investmenuof R00 rvihon oy.tne An invesimang of RP1OD million by tr Company yerratesi an pistedhris Valiser Of £ SROI 2 Company (enezated ar cuntorne Vakue dat RaisA milan Akaoo railllon 3.6- 4.7 mg/l dissolved 7.8 - 8.I mgIL dissolved oxygan P1 —| oxygen Masete the water guality stancassis for clear Enceerde ttie Water cust stardarda for water 6 ' drinking water ' Protected Fauna (Based on IJEN Firozseted Fauna (Based on ILKEN Carayoriesh Caregane Endanyered (EN) Endangered - Mawoea fnvelinis (ong-tarles Macanue) — Mesesisa mdieudol8 (tarrg-telerd Macet) - Tralttes keleng (Combo Brewving C 5» Vulnetable (VUJ Bumernyg Nyetir jovanica Gevan Porcuoinel| « Troeiypithecul durktus Gavan Langun - elilkratur prochiaa #MrdlarrIrey Witeth Gratula religissa (Carorrjat HI Myra) “5 » Lehka gaeko Tokay Geckal | Bank Irnolemented the Sorghum Development Program in East Manggarai Reoenicy, East Nusa Tenggara to prornote Ipcal food-conservation While enhancing community food security. Sorghum spp. Is an ideal clinsate-adaptive crop due to its C4 metabolism, which makes It drought-resistant and hiahiy sffective In carbon absorption. Its axtansive foot #ysterni halps prevenit soll arosion and retain moistute Asa reto-yaste crop, svery part of sorghum can be utilzed, its grains serve az a food source, the atalks as Nvestock feed, and Its waste can be processed Into eneray ar. compost, Additionally, sorghurmn contains secondary bidsictlys compolnds that provide haaith benefits This program has sucoesstully producad various healthy food ptoducis, including sorghum Nourfrom sorghum grains and houid sugarextracted from serghurmn stalks, An impact assessment of the program revealad 2 Social Retur an Investment ISROI) ratio af 133, inditatlng that fof esery Rp100 million Invested, the program generatas an output valus of #0123 million.
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122 Inorganic Waste Mana Bank implemenits waste management Initlatives through various programs and activitses, including the ARCDE Workshops, Challenge, Experiential te to Landfil! initiatives Laaming and Zero Was at Bank events. in 202 waste was collected from 18 major Bank events a total of. 420 tone af and processed by third-p: providers y wasts mansgement gementi In addition towaste collection, Bank also rmanaged was' In 2023, totaling 309 tors cf paper and card Was led In product: tables Chairs, notebooks, and tumblers, which were then used as merchandise for Bank events accumulated These materials rec 0 various such as es In the pa "3, nor are they
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Pillar GOVERNANCE AND RISK « ajal lojaa
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124 SUSTAINABILITY GOVERNANCE sorosion R-ARUVIRA LOL PILACGI (DLILILNI CIMB Niaga actively contributes In supporting climate change mitigation and adaptation efforts As part of its sustainability governance, Bank has integrated climate-related risk aspects into its risk management strategy. As a member of the Net-Zero Banking Alliance (NZBA), Barik has set a target to achieve net-zero greenhouse gas (GHG) emissions across Scope |, 2, and 3 by 2050 and become a Net Zero Ernission (NZE) organization by 2050 To ensurs 3 cisar strategy and measurahle objectives in Its roadmap toward this gosl, Bank Isunched the Net Zero Strategy & Clirnate Risk Management project, which Was Initlated in 2023: The Nat Zero Strategy & Climate Risk Management projact successfully Identiffed six carbon- Intensive sectors and estabiished intarim decarbonization taraets for each. Asa continuaton of these interim decarbonizatan targets, Bank launched the. next. phase, namely. the: Net. Zero Operatonalisaton Programme (NZOP) Furthermore, the implementation ot sustamabilty frameworks, Incuding dimate-retated —risks and opportunitles, & managed by the Sustainability Unit and the Integrated & Climate Risk Unit Bank has reported Its 2624 Climate Risk Management & Scenario Analysis (CRMS) or Climate Scenario Analysis (CSA) based on Book 2 of the 2024 Technical Guldelines for Climate Risk Management & Scenario Analysis for Banking to the Financial Services Alithority (09K) Further detalis'on CSA can be found In Climate Risk Disclosure Secton
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dalattami Peebort | FT Bank CIMB Mingyu Tak Sustainability Governance Body poni at 7MACGS Latala.i.sl | me aa | meta IM oovsee Oo Respansilili BB sapparUcuoratouite Digo of rirertors IM krotementalian El sein Unit Ya moorarasing NS 01 Ie KnolemeraaOan of "T SamainatiMy unet Climate Melateo Aspeets HI tepat diatas rat The Board of Commissioners functions as the highest governance body, fallowed by the Board ot Directors, led by the President Director The Board at Directors holds collective responsibility for (mplementing sustainability principles, sustainable Tinance, and ciimate action and mitoation afforts Spescifically, Director. of Compilance, Corporate Affairs & Legal serves as the Director In charge of Sustainability, while Director of Risk Management serves as the Diractar In charae of Climate Risk. Regarding sustainability governance, particularly climate-related risk. Bank through Risk Management Directarate has established Integrated & Climate Risk Unit. Oversight of all sustainability performance coordinat:on, Including Ciirnate related riskand opportuinitles, Is conducted by the Board of Commissioners through Audit Committee and Risk Oversight Comrnittee, in accordance with the guidelines outlined In the Committee Charter
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HIOA Hinsinesilify moon 126 | FT Bare DM Mlaya The Discussions on climate-related Issuas have been a key focus in committee meetings at both the Board. of Director and Bosrd of Comrmissiones levels in 2024, as detalled in the table below, Sustainability Governance Body Forum on Sustoinobility and Climate Related Risks and Opportunitles Maatin Fregvency Key Discussion topic: on Climate Change Fragvency In One Years Committee Board of Risk Oversight — Monchly 9 Updates an Climate Risk Inisintlves and Projects Commissioners Committes «Presentation of the results from the pilar Climwte. lunyad Skenario Ankiyam ICSAL ptogeet winch Was Subseguentiy subinitted to the Financial Services Autnenty (21K) « Estabishrmmerit and approval af Banks 2074 Rek Appetits, Incorporating sustainstilty and Olmnate Relnted risk sspeets gualitately, » Determinitian And approval of guantitative matriceg tar sustainatillity ang Tiimate Related risk appetite » Regular reporuing- ang: monitoring af Ihe-rsk ap petite dashbogrd, wnleh Includes guantitatiye mek pi ae Dean 4 sustainability shg Climate Related risk matncet Director Layar Menagernern, «Reporting an rak hotepots 2nd arnesehhig (uks, Sem dh Ineluding sustainability and Cirnate Retutad tak tasuea Board or ps needad 2 Update an the CSA metnodology far ihesubenision Directats Otthe 2025 CAMS results ta OIK Meetnos Bosrd of Muaddit pe neected & pateon Ptar IRAKB) ane pretes Or sustalnability Corrmnissioness Comrnittes performance Infoemntian, Including toples of rizke Loves — ani Gppartunities #lated to Climate change, for Risk oversight — Asneeded & example but Not limited ta' Committee » Stopeland2 geenhouse gas (OMG) smusona «GMC senjaslana reduchon Initintives Bowdot As needed & 2 Decarbonization target serting far sectore With Commissaoners Ng cintan intenaty Mesetiriga “ Shme of finahcing In sectors With nighs susimnatility rak Board ot Board at AE needed & « Sustapahis (inanes portfalo, imeluding KKUE, Di'setors Level Disectars Tri TKBI, andothersustanablefinanceprodiicts/ Meetinga serwcesibtogram « Cotporatesocial andi environmental responsibility performanes In the Dilla of sducarion hesith, Stonomic erpowermen, and Uhe enviranment Tiar Pungut peni Ira sibetsmap0 af unta LuiINy ane CEida Belati Wb ane oper Lantai Ore Ob katana aa yua
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FT Bank CIMB Mau Tak | Duties and Responsibilities of the Highest Governance Body on Sustainability, Sustainabie Finance, and Climate-Related Risks and OpportunitieS jar 20201 21 205,27 s1 a10 Inusea Lina, bana Min, LAMA, LL KAL LLA7, LIL Af LACGI Mihta.t, LI-A Bank nassigned the dutesand responsibilities to support sustainability printpies siistainabie finance, and implement the Sustainable Finance Action Pian (RAKB) Into the Charters of the Board of Gammissioners, Board af Directars, Audit Committee, Risk Oversight Committee, and Nomination and Remunerstion Committee. Furtherrmnore, ciirmate-related risks and opportunities have been Integrated Into the Charter af the Board of Directors and the Soard of Commissioners. A comprehensive description of the functions of the Aldit Committee, Risk Oversight Comrnittee and thea Nornination and Remuneration Cammittes in supporting sustainability implementation 5 available in Appendix Pilar & Governance and Risk. Duties and Responsibilitles of ihe Sustoinobility Governance and governance aipscta In the" preparatian of Banks buniness siratagles and implementation af banasas ser/ities by the #oard af Twertars, ae the toe cf Board of Commissioners tuglairsbis banding prectises whlcti also takes Into accouht sustsinabilty ad @lirraate telatasi neka and cppartunitles Aporeve RAWIS aed mvarutoring 3 #hplementatkat Ni | Lenure te herenany af seviroamani (Ineluding Oimate Lhangs), ssongemg total | MN ka Ersure the akgnroant of sustainability srrategy with Slank's onerall ntrategy Aporove Polis and Procedures tegang santan ability and mumarabie firanae Review end approwe BAKB and enduro Its Inplernentalida uaon upptowul feorr trus Board of commsares 4 Corwdvet penoric Iedewa tw sudhute sistainatity ad sustanani: finance Board of Directors perforincs: Coneder the harmany af tne snymoninsent (including dimate sangsi sconamit, social und governanue aspects in Banks business strategies as wet! ds m conurting business setivales, As Us Implementation Of sustainable banking practices which Kite takes Into s0c0 urut sing nabvlity arsg ciiryurte telat rak and oppo im bas (1 TTani Eriure the molementation af framewotlat pellciei. msethodologis. and proceduret 1 mmitigate sustainebiIry ngk lenvironmental social ancthurmnan ngnts kai 4 Endute the mplomejwatibr stratagy 3 Bevew sriti Orolas Input an mustairjatilty report. £ Lesd Bank stratapy for maninging sustainability und Climate Reslitad opoortuniti— Director df Compliance, Corporate Affairs, and Legal as Director In Charge of Sustainability If akastalrihbillity metivitisd/nitisthotss adigptis wyitin Banrjk4 1 Lend Banks diirnare rak management xrategy and epaure adeguats aupervisan-by Director of Risk (his Bose of Derecturs ang Boeerj of Cormmuslanar Develop krowedge Kundarstanding af dirsate file and efheetyaty Integtate these: ya Management as Director In Charge of Cilmate Risk Haha anto Banke (ntereal cortres 10 safaguarg Bak teslenee agalnat Sinate change Indacts in secordance with regjulatary regulrerrienta ard best prectices Land and eribure the dessioprrent of RAKB tin line with te vision dki nlesior Sooriinate svaluats, and pengdically follow up the implerentatisn.of RAKB
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Propose and ensure the sustatnatiie fimancevsion and missar are (gitar rewewed misa aliyrued settii Blnh's wesinir tara eresskare 12 Dewslop tie Suktainability Poliay, Sustamnble Fefahcs Pslicy arid Hua Righes- Fallay 4 Develog HAKS und Uubtnit IK to regulator 3 Superyise RAKG (mplementatan & Map busihusa. segrpants with dhinate-relatad jliks Are alga tng #inanelng Cistngorisa Ifito tg, merturn, io lan ist 7 Implomentand dvesee the inmileenentatiars of kuttainablity Irstiatress wethiri Bank intermal erwiranment, including corporate sosial emonslbllity (CSR) 8, Raise Ine awarenese-of sustainanis finance pracbces ang culhure. 3. mordinats tra #nolernertatkan af etratelay far marsang: sustainability and clunat telatad cppdirtunites L Dewsloa and Mnpimenta ciimate hek Mandpamaht fara 2. Ihtaprate illhvate rivk Into (re overall Enterpne-Wide Rise Maregernerit PrarravastK Integrated & Climate Risk Develon methodologiss for dimatescenario analyils (ESA) and/or climate rak ate Unit terr3 JCAST) 10 ansee5 (Ine impati Of Oimase Mekar) Bank ang ita #nterrelaban WTN Otfyer visi foleta as crecdt "uk, (rates tith, apesational NI), ds Wp 2 EA camp fl dnd bewidity conditinra Additionally, to strengthen synargay and support the Implementation ol sustainability InitiatIves, Inciuding ciimate-related risks and opportunities, Bank has Implemented the Integrated Sustainability Operating Model (ISOMJ) through the appointment of “Sustainability Champions. This rnodal #ricourages other business Units to #nhance sustainabillty Innovation whhlis Integrating sustainability culture. values and accountability across all business Ilnes Bank's capital raguirements are perindically pianned, discussad. and rnanitored by the Board Of Directors and the Board of Commissionera, supported by-data analysis Management has Prepared 3 foundation for establishing capital structure policies based an severai factors. Inludiny stonomic forecasts, blisinesa growth potential, Nak appetite, stress test results, and Capital ratio targats Through these affarts, CIMB Niaga will be able to survive the sconornic cyele, capital2e or growth and strategic opportunitles, maximize shareholder returns, and conduct bisinets within the risk appetite sarridor while compiying with applicable regulstions Detailed desdipton and disclcsure of Information regarding Cerporata Governance: homination and remuneration criterja for Board of Ditectors (BoDj and Boerd of Cornmissioners (BoC), suthOrities of the General Meeting of Shareholders IOMS), duties and tespansibllitiss of Board of Directars and Board af Cormmmissiopera as Welas Audit Corrrnites and Nomination and Remunetation Cornmnittee Charter ate prebented in 2024 Annual Report. which is preparad separately fromntihis report but js compiermantary, |
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“ VISION for Sustainable Finance: Isuna Lir iros secal Bae na” P2» mesti Pempoit | FT Bank CIMB Magis Tiki Management Review of Sustainability Performance ori mua LL Lana Lana Ka Mar, Man Kanan Lace Ka, (nima.ci Directorof Compliance, Corporate Affairs, and Legal Is responsible for coordinating the management of sustmnabllity-ratated nsks and opportunitles and dimate-related opportunities, as well as implementing and evsluating the Sustainable Finance Action Plan (RAKB), including receiving and reviewing reports on the Sustainable Blsiness Activity Category (KKUBj portfolio portfolio teports based On the Green Social Sustainability Impact Prodiicts & Services (CSSIPS) framewark, and fsk managernent reporis categorizad under the Indonesia Green Taxonomy (THII and the Indonesian Sustainable Finance Taxonorny (TKBI), Banks sustairiability performance repotts are submitted periodically, at Isast twice 3 year, tothe Board of Directors, Audit Committee, and Board of Commissioners, These reports Include monitoring progress toward annual sustainability taroets, realization of strateglas and RAKB: sustainabls finance risks, and various sustainability Initiatives Implamented by Bank Additionally, periodic reports ori the Identification of sustainability risks and opporunities In Banks financing portfalio and sustainability recommendations for debtors are piresanted to the Risk Managernerit Comrnittee and the Risk Oversight Cornrnittea Furtfiermore, the: Director in charge of Climate Risk, held by the Director of Risk Management throuoh: the Integrated 4 Climate Risk Unit, reports on the implementation of the climate- related sk framework, including the results of the ciimats scenario analysis which, hiohlights the Impact of transition risks arid physical risks on Banks portfolio, Transition nak relates to the fallire to respond to. emarging policies ar regulationg technological advancementa and market shifts aimed at addressing climata 129
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130 FT Bana Date la change through a low-carbon econorny transition, Meanwhile, physical risk refers to the damapa caused by ciimate change-induced disasters A more detallad explanation of reporting areas and discussions on sustainability and ciimate-related tisks and apportunities at the Board af Directors and Board of Commissioners ievels can be found In the Sustainability Governance Body Forum on Climata-related Risks and Opportunitias Table The RAKB implementation rewew is conducted periodically, with results presentad to the Board of Directors and Board of Commissioners Board of Commissioners. ttirough Audit Comrnittee, rewews the RAKB results submutted by the Board of Director while Board of through # Oversight Committee, reviews the Identification of high-risk. sustainability sectors, nsks, human rights risks, and ciimats change aspacts. Including physical and transition rsks: This evaluatlon process ensures that Board of Directors and Board of Commissioners direct the Commissioners, sustainable finance implementation of sustainability strategies, the growth of the KKUB portfolio, and financial apportunitiss and sk mitigation @ffectively.. Bank has conducted 2 rewew af the 2024. RAKB realization, with results Indicating no significant Issues reauiring special reporting to ihe Soard of Commissioners The Sustainability performance report, RAKB, and its realgation are approyed by Board of Directors and Board of Commissioners before submmission to OJK The rewew conducted by Board of Directors and Board af Commissioners is part of their responsibility to ensure that the Implementation of sustainability strategies the growth of the KKUB portfolio, portfolio reporung based on the Green Social Sustainability Impact Products & Services (OSSIPS) framework, and the managamant of sustainable finance risks, including sks and opportunities related tociimate change, are carned Out optirnaliy. The review of BAKB Impismentatlon confirrns that achievernents align with the annual plan
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TO #irnlaitemilify Rapoit FT Bank DIMB Naga Tak. SUSTAINABILITY RISK AND OPPORTUNITIES APPROACH FRAMEWORK sx: 1 Sustainability Policy 3 Integration of Sustainability Aspecis In Bank"s Policy Company Charter Operational Risk. Corporate Social « Company Policy Manual » Whistlubiowiny Potey Responsibility (CSR) » Board of Commissionera « Brit-Iraud Policy Corporsis Social “ Boord of Directots - Anti-Eiribery and Ceeruptian Awspaiwiltillity (CSR) » Mudik Cornnnittee Policy Poticy » Nominaton and - Anti-Bibery Minageetent Remuneratian Gestern Policy Committee » Anti-Money Launderng, « Risk Oversioht Counter Terrorlam Financing, Teemrnittas and Preverwor if Prollferatior &f Wespors af Mass Delstruction Policy (AML, CTF. and PPPWMD) - Risk and Credit Management » Commercial Gedit Poligy Strategic Procurement: Human Resources Finance & Admin Property : Company Cada of Ethies and Smart Spending Policy Management Code of Canduet - Gooda arvd Series - Ngeniratian of Metnbers ut tie Procurement Dolicyand Boked of Corndasonara Band Procadu Of Directoes, arid Independent » Garban Emhlsslon Mernbers of the Board Inventory and Committees Polity Mernadaloay Procedure « Trurd-£iarty Sisik Managemen Policy and Prosediures LA 3) ba Sustainability Scope Business Solutions Non-individual Financing. " Bank sibsidiarms. Corporate banking seger. » Corporate SaKlal Responsibiiry (CSR) program partnerar « Cormmercial banking beneflciany tagrrarat » Supphers verelora rrese harita-and culsourting partners » Business partner » Mernbars af ihe Board. of Comrressionets. Sharit Supervsiory Bonrg, Board ot Dirsttora andi Iidependent yernbars cf Barik's Board af Commeshanera Committee » Nor-inddual Financing Customieri
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Kamper 132 | maa oanbia nia ENVIRONMENTAL AND SOCIAL RISK A P P ROAC H IBUBAA K5 ML KALA AR, LAUT, MALANG) LIA LIL Bank acknowledges and uhderstands the importance of varidus environmental. social. and economic risks that negatively Impact multiple aspects, Including but not (mited to dimata change (ptwsical and transition risk): #nvironmerital Heoradation, biddlversity Ioes, dofotestation, land-use change, and ssUles retated to water, matina- scogystemas air @uality, human (rights, Jecal commumities/ Indigencus peoples and labor Additionally, debtar activities through Sank's financing portfolio may also coritributa to these negatlVe Impacta Bank corisistently mitigates fisks through Sustainability Due Diligence ISDD) arid encpurages best sustajnabilky practices through the Sector Culdelines. This approach ensuras that both Bank and Its debtors Continuolsiy cantribute pasitively to environmental and social weli-being Key Environmental and Social Considerations for Risk ASSESSMENT k0xs11 e21100012015, s0w1, 2014, s01ug sen KL, PARA BAN LING LAI 2 3M RR RRI AA LAI Bank recognizes that sustainability risks related to lssuas such as deforestation, water and marine atosysterms, land use social Impact, labor, and human tights are of. eritical importance Tnerefore, evaluations and risk assessments related to sustainable finance implementation are conducted repulariy through Sustainability Dus Diloence (SDD) and/or Enhanced Sustainability Due Oillgence (ESDO). These assessments also Incorporate the Use gf Sector Cuidanca, leveragino comprahensive data and inforrnation to Identify potential sustainability sks Through Sector Guldance, Bank encourages debtors to implement sustainability best practices including but not lirnited: to comrnitting to 3 carbon emission reduction plan'in line with the Enhanced Nationally Datermined Contributton (ENDC). A complete description and disclosure of environmental and social risks can ba found In Annax Pillar 4 and on Bank$ website.
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2234 Setlatnmnily Rebort | 133 FT Bank OM Ming Tiki. Bank's Strategy to Address Environmental Risks 1 Matik hasa karig-taerri cormreiitment tp becarne Net Zero Errisilars orgeeril2atson bay 2050 5 To adiltess camute thange tisks, Bank has davaloped & buliness strategy that Incstpotates cara Semants outlined. In the Tasiduses tor Climate:ralared Financial Disclosurss TCFD) hamewok Bank has 3is0 begun #dopting the Intserabonal Financial Reporting Standards ((FAS) Sustalnsbilty Desdosire (Si) and Tlimate-relatad Digokesse (GT) Wee by tie Irsernatioryal Silstainaksllity Sandards Board (ISSB), at wet az bipdivaray aspaas In Ime With the Teskforce oh Nature-relared Financial Disdlosures TNFDI 3: Bptik Isa identiresd:a "Migh Sustamabitty Risk Sector List' by mapping (ndustrhes tmat are perentiany affected by climate change, Mena Liane Foteatry, Other Land Use, ane Land Use Change Japan uLuc) This dogurnart. Is bassd ars seluntifla rnsfhods and refers to Internatkindl ktaratune such 2stre intergowenmental Pane! on Climate Change (POC), the Unisd Natiars Framework Lanvention Oh Timate Chanye (UNFCTTj, and tie Siienoe Based Tangets Mitibtive (SET, &- Bank hias Impismarited 4 No Daforemation, No Peat, and! Na Expiottatioh INOBE) cotunitment, partibulary an ine MEOLLLUT sets Tivs cormiritmerit Includes rerjuknir)p resa tanu davelaprnerat te tetlaw the High Conservation Value (MCVJ approsth, prohiblting land canverian W NOV-designated asas, bantilng the use af tipe toe land cleari/g (amro buming and remniciing sctivitas that May negatively Iwaci Werld heritage sites arit other oritektewardas Inutuda, but are net Iirniteri ta sites, resources, habitats, or landscapes of plobai, matianal. or Iceal community akgnificance, as veall aa natjonaliy und intsrnatlonally designated orotestad areas, including pestiandi consetuntion anids brd Parrisar wettand sita || & Trrough Ur Prolisan Ust. Bank has commnitted nari Finance aj thermal coal mining and coakrwed power plant /CFPPJ exparsan Or yreenf elit peojerts as wet aa Mountain Top Removal (MTR) mining method bj new'oll feica & Bank has set inverim decerbonizabon target for akx sectors to be achjeved by 2030. Furihes details on these targets ato avaltabis In the Sectotal Interim Dewarborkzatian Targaets and Achleemerits Section. T- To mekt thes intesm detarbonizatan Cormmitments Bank WIL Impierent tra Nat Zero Gpernbonalisatan Prograrr me (NZOP)| and bean Pras greserjhonus gas Ita) mission Intenasty af tinanced sectorsan a ey muntulhability cedsideratian, “ va un Ia altar Gklemoa Ah Co HO MA OA and sricouraga Its dektars, parUcularty 1hoee mn erwironmentally and socially serinitike sectord 10: best sumtainability practices meludIng bUL pot limited to the principlks sat by Ine Maring Srewudstip Touncii and the Alllance for Water Seat ash Ip 8. Barik fres dayelopad sevajal key docuyents relatad ts anergy sd CNG embslon& Inglusting! a..Net Zero GNG Emissiona Opesatiana Polity t Gisen Office Poflay, whileh promates resrionsible ahergy censlirmptian ini Hanks operation, &. Carbon Emilislora Invevitury & Methodotogy Procudute sovering Siene Y and 2OND efrilsulone td @. Tesinkal Guidejirves for Szope 3 GHG Ernissiong Calculation. 10: Bank hat identifjed 15 sources ot Scope 3 ONG-emissions ang messure 7 of those based on the Greenhouse Cas (CMC) Protocol TI Bank nas purcnased carban unt from tine Indonesia Carbon Exchange IOXCarbon) and Renewabie Energy Tertilichtes RECI) from PEN (0 rnitigate dala ancbeiated With errkaniara froen | Bariks Operator PE Bri arus tina, Its pperatlonkl setivitas co na di disupt ar negatisely Impset blod veruty, #peluding rare arid protectesi flora and fauna, 2 ciamified by the Internanemal nian for Carsarabon af Nature and Natural Peseurcas (UON)
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Bank's Strategy to Address Social £& Human tisks 1 Bank has already sdoptea 2 Human Rignts Poliny and has pitegrated tinese sagal rak aspenta into the Susainabilty Ou Diligence (SDO) P3 auany tj beginian ru) Pitdctices Tiar the NDPE comimitment, apecifically No Deforestatian, andi has Incorpotated tiern Into the SDD When canduciing & sustalnsbity study. Aditinnaliy, banks rerulte clierten particulhr sectors to piractic& Free Prior Informed Coreent (PIC) Intniek social approach 3. Mrougn Banks Exclusion List Bank I commined 10 prohibinng. Mnancing for debtore directty Or Inidireotiy Invohsed in activities related 20 human Nghts Molatioes and labor lawe It ako prohlbits Tnwneirg-aetiWbias that Pine a megathe Impacton UNESCD Work Nertage Sma such as dernaging sites, resources, hahitata of landscapes with globator nattanal significance.arthose important totocal cormunitissindigenous peoples ax identifled by ttreit Involvesnerit Tini Jndludes but in nof Iritasi to sultutn heritage sitet pattanal aruyioe Intathatlonal protested areas) Welusiing pestlard conservabar arsat and Wetland areas uncer Ramisar sites 4. Tnrough The Sector Gulance, dank yemeres cilenta to trave polisles/tomrmntmants related tO human rights indsiding but not limited to grlevanes tpeckanisns and Orciipatonal Hesti ane Safety (OHS) bobeles, and tespect fot human ngfits arisemlas alkphsd with the jilllars afthne United Matana Guledirg Principles JUNGPI on Business and Human Alghes &- Trrough ore at trs Sustmainalslity Pile apecifcslly the Corpneata Social Ressonslblity (CSR) Pillas, Bprik ebdaswrs to always make 8 positive contilbutitin 29 The sutroundir comrainiky tnrolagh Ita four CSR plllarz Sustalnability Due Diligence Process Views Risks from Two Perspectives 97 Te environmental and social paka arising frorys financial setivibes Tinis mdlude specifie project-talated raks and related landacane Irnpacti, sad assasomesit ofthe-dlents mustainaksity cormmutmenta, palidies, performance, track record. reputatian. The erutonmental and socla) Maks (nat derita UrNd tiysir operatiaris are pased to, suth as the Nature of its activitisi goographical Iecatian supp3y chain, arvd taw materi ptoduetian mpactt among dtnert A hny aspect of oonsitiwation Includes dlimate— #elateti pihyascal and Iransitiors riskes mr mieigatian,
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TOY Hinlatiliny Hmpoit | FT Bank CIMB May Tak 135 Approach to Sustainability and Climate Related Risks and Opportunities Using the IFRS SI and S2 FFAMEWOTK «1 20121150561 K5, K2 Lx Laka, Lena, Lea, Lema tacen ML 17. al-vh2 6, ati-v), 6 1 The gtructurs, dities and eaponstbllites on, sumainability and £linate-relatag nik and opportuntiss are buttined In Pilar 4 Goverriance and Risit undes the section on tika Sustainability Governalse Body aisd hate been Intagtated into the Charter of Board of Directors and Roard ot Commissioniera. 2 The sefilasernents and pile for Oeyelaging #kilis and coretan lee Ir rrideevagg reg susulnability art clitresta— talated risk and opportunitiet hrs detallad in Pillar 5 Acvosaey and Stakeholder Engagemeht. &. The Sustalndhillty Goyemance Hady retafves regular updates On sumainabiy and dirnate-retated paks-and: Opportunitles tiwough validus mecunga Including but not iimited tv Boand of Ditectots mesatingg, Bokd Ot Cormmissionejr Meeting, RK. Oversight Camimitrse Meetinga, Audit Committee Meetings, and Rak Marsegsrnent Committee Maktinga Flat?yet detalis or tnsss rmektings ane ttvesr pepondls cat bus foured (hi Un Sustainability Ciowernanee Body Ferurn ori Sustilnability and Climate Chinge Retatad Risks and Opportuhitlas Tabie 6. Sustainability Unit collaborates with businsas units to manage sustainability-nelatdd rak and opoorunities Moreoyer, Sustainability Ung sisa collaborates wirn Integrarad & Climate Rak Lin 10 imptementsustainabillty Governance: Incduding mahaging dimate change neks ana appartunitket, sedot Irgp Eat tllrrinte risk etrategay and menagemajit are sffeotivaly executet and rnitigated.A more detalled expisnation af the synergy between (he suntalnability unik Integrated A oirpata (isk uriit, ane busi upilts ir rranagjing ##mnate-talited re and @pportunilties can be fbund In Suttainabllity Due Dilgance- Mecharilam Section And Climate Risk Disciaturs Sektson - Sirategy & Action Plan rejated to Climate Chanye- 5. Bank has eytabslishod varivus Policies related to sustainability and ckmate-relatad rak, including but not lirnited to the Sustamabilky Pobiy, Sustamabie Finance Palley, ani the Net Zero GMG Emidekons Operatlars Pokey &. TR mihimnike-1he potantia imp3cts af sistainebility arc Cilmate Related rlsks, Sustainkisility Dus Dibganga BODI conducted tr financing peoposala meluding-al majartransaetigna ter corporate kaniong Eilenta Any. #stainisbility oe ciimiate change related ksues IdentiNed thuough SDD are reported to this Boar of Directors Meeting, Board af Commissoners Meeting: and/or other relevan forums for furtier risk and oppartunity Aasesernarit 7. Congideriniy the hsks and apportinittes rekatad to sustainability And ciimate change the Bank hdsan intehirm desarnongaticn tarpets 10 achiese & net Isa GMO organgation by 2050. The highest Gavemnante Body Oyorsees the monitoring nd allyarneni af the Net Zero Biwlssion (NZEI strategy. B. In additian 10 amployaes al) member ot Banks Board of Oksesors ale Wave sustainability performance Kalu, whlah accerurat tot SR af heij total KPI Tim schinyernant af these sustalnAbility pertotmuance targeta dirsctiy Influshces the bonus emuneratibn granted to sath Bebrd of Dirsctsrs member The sustainsbdlty Ppetfarmurnes metries Musluce suutainatillt/ arya clirrate-relatee eluks are pportuities BD. As provibusly explained, in addltion to managing dustainabilty-cetatad reks and hhbortursitiet Susisinobility Governance Boty Biso oversses Climate Related (isks und opportunyies Te Board of Gommissioners & esponginle fos the: oveteighwt function, while the Fioardd 04 Tirectors pahciag (re implementetiar furetiar Te auppart implementation, designated business urits have been designed to carry dut Bank3 operational actiibes YO AS part of the Impblernestatlah procetir for these -policies, the Sumainebility Unit caiiat out cook trrough various. menureg, Inetudilng but not Imuted to the-analyes of SustainabAty Dus Oligence (SDO) Implemuntatian and perlocle Lpelates 89 re Rise Control Satf-Assesanseht RCSAL 4
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YODA Bineainatiiiiy Aesori 136 | PT Bara DME Naya Tbe Strategy Pillor | Daseden rnatsi lal topic developed In collaberattan With CIMB Grogp and Ika stakaholoesu tie Bark puas ideritifimet Bematerid! topik related 1 susiniriabdity (eka and poportunities, as Dullinesiin the 13 Materai Toples including (n) Sustameble and Asponsible Finanzs. fo) Cynersecutity and Data Pekasy, and (c) Rtuk tanagernent and Business Dasilenca win re financial impact sesassrnant pondustei yet! Flirther detats On psforrangatargetk state and Doul anak 2ehuwementa control end politias, as wet ak governance relitad to (resa sustamabitty lapis Gan ba found in tive Managernant Aoproach to Material Topic action, 2 The eetabiiihrnent Ofinterir dacarbantzatian Targat 2050 har cansidered yanous trade-ofteto ensure that businogs @onth can suppart Indonesa sgonsenic growth and“ aljaned With the Banks dirnata arnbitione The Bank Strateny and schinementi an sid tergesa are Funteramplained In the Sewtoral Intatin Degarbemination Targitse and Achleemnenta Sectidt. Al Cllrnits charge can have 4 sanificaru Ireoact on Banks (nanclal resillerce and eputatan. In remkagiryy eileyatas related uks, Bar sscettma the |mpazta adan frorn transsson Haks such as tegillatany and techhalogital thanges Atfeeting Il financing portolia, and pihyslesi (laka set as looda nd forest fihms- &. Howeses, ciimate change nat only pessenita Maka and uncertnintisa but aMO brings opportunitles to faciltate the Pecessary traptittan for cumtorners Harik cohtinuss 1D enhanes It cmpaksilitlets Ir Ickeritifryg arit mn igat brg the Dejatitb Imp3cts and risks assocjated with clmate change while alta jeveraging OpportunAiss to drive posite Gtrange toward cikmata mitigabon and adaptaton, 5. Banik continuss ta preenote Finansial Ilteracy edusataon, Indludima cimata actian, and har allocated @edicataa buuger fund: to finance sustainable acunities. Indloding Ciimate change adaptanon and Pnltigasioh, throvuh Susinabillty-lanked Loan/Finaneing (SELF) and Hustainabls Finance (SF) programs 25 wes ak the devaloprnarit Of varioya sustainable financal producta. Dotated Information Ox sustainable financing products can be found In Pilar 2 Sustainabie Butinsss Banks bumhesi strategy is alan developed In alignment with and considers 4Ustalrsatility and cilorate-helatect (ni traragerrerut dkratagi kes, me dutlire iri tivast sectisar & M2024 the Danh recorded hat 30W ot uks Banks totkl financing has the hoterstisi to have high suurainabilky faks. On the ather hand. the Blank has suceseded In taking oppar tunitiss related to sumtaiwolity and dinate change ty tecarding a KMLIB Tirameial partfolio-ot IDR 2 sellllde ar seutvuleri to 228 af Se BarikY total financing 7. Ak part af Is #forts to mohage cilmate-rointed risk this year Gank han dlso #nhiancedi Its capalilitkes byimpreving Internal ptocesass and develaping methodologies far th dentficition, asssinmantand measurement ofelimiate- Folate reka that colld impact Baris porttalla, The idantifisation and rnanagemnort Of cilmata related riska rnust be conducted holistically across masonabte sconarior and Varicus timaframies incfuding short, reedium, sndlong Katon Kurt dataila can be found an Uhe Cllinata Risk Daclosure Section - Oenata Biik Identifcatit. 8. Bank has dovolapod irvtiatives and orograrne to mmtigate sustainability and climato:related risksat the operanonal love to achiewa its mat geri GHO #entnsiona targat Or N2E 2050 sommnitrtemit, ak Outlined in the NZOP. Barik hias tradu sfforts te develop vathils sustainable financial penducts tb ensure that credit Growth alkpns watt Bank Interim- decarboniration targeta. Adetitionaily. Bank has outlined targete atrategiea, and poficias tetmted to mteriad aris ju ya aim are detaked in the following section ktitetirn Sectoral Decarboniration Target and Arhleverrisnts Manogernerit Approsch to Matesiai Topic Pilar 1 Sustainshillty Acbons - We und Creen Ofie Sector Pilar 2 Suctainahie Business Pilar 4 Cewenange and Risk Clirnata Disk Olmbosurg Section 3 Io RAK: Ba pie inetat Ts DU pkai adimlslon: ok lingta-aganasio mnaeik IGSA) In Tha: Pinang: Sorvone Altisority (OIK), fostuppoet tis, Barik desadapad messunsenant models and rmathodologies (Gassass the imp3ct.of @irnate tetatad riikaran Bank, Indilanenant wet the 2028 Cilmata Rink Management and Semnaro Analysis (CRMS) Technical Oukdante isswed by OJK The CSA (mplemmentation focusati on 2sassing the jmpaet of transition riska on credit tuk within #riorlty sector pertfalian, ndopitirng thtse climune teenanet: Nat Zeo 2056, Deloyed Tenmaition, and Curterit Palices with bot shdrt-terrn (year) and kang-tarmn (until 2050) assessment horisoni: Auditor, Eank also mesensod the impoct of pPmtical rise. apecifically Iroeni tua typiss of cilmase-roiated disestere Noodu and forest few, W In adeion to the gumntithtve aridlyat Of credit ruk lepucta, Baris CSA Also Indudes guutitathe urai Of (market Fik aa we ita gudlitatwe ahalyss df operational ar Negsdity Feksi. Destulled dapkanutibns of this CSA phocesa Ane methadelagy can tas fouine iri the Cllrrsatar Sink Deslomure — Clkrnate Stursarka Anatyais ICA) setor.
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TOY Hisalaitsslify mpoit FT Bank CIMB Miagu Tik. Risk Managemani Pillar IFRS SI - YWU. alih IFRS 52 - 25. ali-vil, 25. b, 25. € 1. Bank has established policies to Identity, assess, prioritlze, and monitor sustainability and Climate Related risks, Incfuding the Sustainable Palicy, Sustainable Firarice Policy, the High Sustainability Risk Sector List, and Sectot Guldance. For additlonal policies, please referto the Sustainability Risk Approachi Framework Section, 2. m2024 Bank participated for thefirst time In the Financial Services Althority (OJK) pilot prajeet fot conducting Climate Scenario Analysis (CSA) toasiess tha Impacts of trahsition and physical (isks under varidus climats scenarios, az outlined in the 03K Climate Risk Mansgement and Scenatin Analysis (CRMS) 2024 Technical Guldance. Far more inforrnation, rafer to the Climate Risk Oisclosute Section 3. Climate-related risk is a complex and evolving challenge with poteritial cross-sectaral Impacts To address this, Bank priortizes anhancing understanding and developing 8 comprehensive methodology. Alioned with Bank Material Topic Priorities, climata change risk has been Identifiad as 3 high-priority Issue that #egUires special attention. As part af Its approach, Bank Has conducted an evaluation to analyze how ciirnate-related risk Infibehces other tisk types (reter to Climate Risk Disclosure Section Types of Risks and Impactsi. This evaluation ensuresa desp Understanding pf the Intercunnertlon betweeri elitnate risk and other risk factors & The Sustainabilly Governance Body receives perlodic updates on ciimate risk monitoting activities. Details of thase meeting: and agandas can be foung in Sustainability Governance Body Forums an Cilmate Change Risks and Opporturiltles Tatile. S5. Climate risk mansgement Is camied out In allomment With the Enterprise-Wide Risk Management (EWRM) framewotk, Including the-astablishment of risk dpbetite and the Implsmantatipr of cllmate scenario analysis, An explanation of the-risk management process Gary put by tha Bank Is presented Ih the diagram below. Details ofthetoals and nethodologias Used to cafry dut the risk management process is presented In In the Sustainability Risk Management Secuon, | aw at 137
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2. Managing k 3.Monitaring & Miltgetion keparting &. Sumungtilliy ane ciimate retited: yk management process & mtegrated Into. EWAM tnrougiy the Implementation. ot (aj Sustulnability Due Dillgenee (SDIO) for elidata ad priority sector Ih) Impiementation Ot Sector Gusdanee which cover human right and oecupavanal hasitn and -safery (OMSPorinciples as wedi 4 (9 "limiats semnaria knlyals (CSA) cowsring #ransitissn dr gihydkea! resa. Seutairaakallity 6s |ysedlecstrors gara Incorporitad into the Risk Appette Statement (RAS) and reparted to the Bodrd of Directors ara relevant Corntnittees Banks clirnate rek management etrtagy and performance Are trarmparentiy didesad Ir Its armual Sustainability Regiort. MASA aenerpemeng
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TON Hirnlaitesilify Repoit PT Dank CIMB Miagi Tik Metrics £ Targets Piilar IFRS 51 - 46 IFRS 52 133 5, Jelo,b,d.e) 1 Bank messures Scope 1, Scope 3, and aleetert cataganes within Scope 3 greenhouse yas (CNG) emssipns. Including Category 15. which Mecounts for serilssians from the financing portfolio This measunement follow (he Creennouse Gas Protocol A Corporate hacaunting and Reporting Standard PDOSI ana the Global GHG Accounting and Reporting Standara tar the Financial Industry developad by Ihe Plvtnershipi tor Caibon .. Acebunting Finandials (PCAF). — | 2 The memuuferment af Scope 1 Scope Z ari) setucted Sonpe 3 GG seriltestptes Iran Uncdung or |keritstd memunarga by KAP Siddharta Widjaja & Fesiari (KPIMCI Indoriesla).——— ' D Bank-nar conducted CHO emisdan cakulatiors sing The operational corkrol aporoschy Thu aporcach highights tocus areds where Bani has the graltest control oyar emnisalon redlictiona, allaning win Sanics awateinability Goalk as well he ragulatery regulfemanta A Bank tutresilly mesuures #rnesllbns frorri Its operjtkoral aktivis Mtowing forward, Barik are tc enggta rudi (hhe dedpe and refine the mmethodolbay for CNG emnlasinre caiculatiahe Fukihar detals can be found ih Pilar Sustunatis Action. 5. Bank setively assesses factors thist inay pose trariition je to Its assets and Tnancing, Ihetutling Roteyibal paliny changes by the govemment tegarding: reneaabia energy toryete andi Indonesias GMO emussion teduetlory sarumimenta &. Bank hie mapped physical Hak siposurs, such as Noods and forest fires, using dataruer the indonesia Dibssrar Fish inden (RE) The risk assegoment tesulte indicate that: @) Almest:703 Of Banks property financing portfolib Is concentrated In areas with high Ncod tisk. 5629 Of Bank: noreeerai financing in the agricultune, forestny and fisferies sertoes Ie located In aroma with #vlgotv Lemeut fire prgk. 7. Bank report the amount of sustsihabte (dancing sligned with Cimate changes ppertuhities as detaied In Piltar 2 Sustmneble Busa. 8! Hank han ato Jeveloped & framework hid polidies teluted 10 chrmate sningatlan strategles including the Procurement of hign-gusimy carbon nstruments More cistais can Ge found In Pilar? Sustainable Action 9, Since 207), Bank, has studies andi (enplermantsit The ICP arnework Furtner detalu ara avaiatola ir Pilllas Sustainable Action In 2024, Bank allocatad Rp438 million free Ita Internal Carbon Pricing (NP) bund. tor Purehsaitg terekatis orergy certificatesat part of ta cilhmate cHanye #iltikgatiorsatrategy. 10. Bank hi Integrated ciimate-relitad saks and opportunitiss Into the sustilnabifity KPIs af ernployesi and ali Mmamibert of the Bourd of Divectora. More detalla can be tsund In Filar | Sustainable Action. TI. Bank messures abanlute yross amissians from its financing parctolo basad wn baret ciassas and high-carbot—- Intensity sectora. following the UN. Envitonreent Programme Finance Inltiatwe (UNEP FI) Cuidetines for Climate Target Sernryg for Banks Aciloorally, Bank wesassas (iiahcing seposure witkilh secti sector mnc ansat ciasa, Induding the percentaga af Meposute wiLhinh the #miszons salculation sedpe The metnodology follow (ne Giohal CHG Accounting and Reparting Standard tor the Tinancial Industry develaped by the Partnerstip far Cerbun Accounting Peraneais IPCAF). Purtner details can Ie laurid Ir @, Pillar3 Sustaimalke Action, bb Pijar! Suntalmabis Actlan AppandUk IE Bank Nat sstsbilihed minual Scope Tard Stahe 2 emissions reductiari targists throtyh 2030, as presersted ir (ne tobowing table: —€ FF. ...:-5: 139
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4 Tinminetiliy Ampori Bara Dg Nlaya Tbe Scope IK 2 GHG Emissiong (absolute) IACOS SINI Pa an tag Ka KAM TA EK Th - PL 3x 1 tomparug: 109 bandine sat kehiwvamant On phoceaa Actweing Achiwing IN ornog ntargataf a tatgetot yet mesilng Ia Pu (ie target | —natin Larnt 3 CM evianpa Wii slbkata Uhs #1 batin hate Iin Books ErdriiV Daritaasa Tin 2024, Bihhk (ntined Its uincarbonization tanguts for dn Pilgh-caston-embslan setor including thermul soal mihing. power aland gas, palem all German. and rek tete Moteovet Bank has also reraned Ita progress towara Inten decarbenzation Targeti far the pesition of 2023 Allastumptars scopes, and boundafes and achteverments related to these turgeta are presented In (hee Sectoral Interim Decarbonizaton Targets and Aehieements Sacnon 18, The rnetiles and Irethardelogles Ulad to estabilih Bank& target Piave pit tsser Validatec bay Lileri peartias but are Hibsed or scisntifie literature ahd irtarnntiofat InsutuNOr Furtivar detaiks can be fo in the official CIMB GtoLp report, Wih can be mecessasi thtouah tes folhniIng Miki. 15 Target achloverterit tevwma v6 conducted anniually and reported (0 the Sukainabiliy Governance Body, as detalled in Pillar 4 Govemanceand Risk 1G In #c24, Bunk slbeetstully teduted Scope and Scope 2 etnisslord hy 3S, surpasaing tie taryet teduetian af 251 More data can be fbund In Pilar | Sustainable Actiin Seops Tand Saopa 2 Greemhouse G3S mission, Largats cover saran diode (COn), metiiatsa KOH. end riitnous arie (NO) IL Ak of 2024, Diarik hias seguked #O00 techholoah basa carbon Uniti from the Indonesia Catban Exchange (MX Carbon These unnade not cant /Ibute ra Banks GNG senjasion teductian kemniawernents tor 2026 Tne carbon hit hay Deen veniad by Indoriesis'y MiNisty of Emsronmserit ang Falestry tnhougih Iris Matahal Registry Syatern for Ciirnate Chsngr Control IM Sank plans to lse these cittoon unita Ih the Putut 19 acihlawe rier-2ero CNG emisslang, pAPticblay fe | Unavoidsble enisslent mesuling trderi Banks Operatiorial ethsitisi mm Merrics und actustyernent.of tustalnability yiaks and Boparturities frorm 18 material topik car be teteryed Ya Ule Management Apriroach t6 Materai Topics sectice. Matricz £ Targets Pilkir ——————b4-—# | |
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20) Santai apoit | 141 FT Bank DIMB Mingjis Tik. bank Approseh and Strategy in Addressing Climate Change Challenges and Opportunities Invsna Lea.r) Widespread financial impact: (market lo1ses, credit tightening) feed back into the economy DIKECT TRAMIMILUON Physical Risks » Ekirerne dirinte rhange » firadumi cimmata Wet Now rwentrrarnt Transition Risk and deselpenarit Dettunseitrorniparty - Climate polley needa mofita Technotegy “cheat Incraasa in lwsuti prelereriwe Aing commudky au — | and snergy prices The worsening economic situallon (decreasing demandi has an impoct gn financial conditions A comprehansive explanation of the dafinition and aspects of cilmate-related risk can ba found In Climate Risk Disclosure Section - Types of Risks and Impacts Table
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Biremginaklitiy Kenari FORMULATION OF SUSTAINABILITY POLICIES AND STRATEGIES ox. ovvssn 1. LP LLG LG Bank is comrmnitted to daveloping policiss and procedures aligned with its flve sustainsbility pillars, In line with It5 vision and rnission ori sustainable finance This initatlye supports the Sustainable Development Goals (SDGs), the global 15!C comrnitment, Indonesia's Enhanced Nationally Determined Contnbution (ENDC), and 2 jLst transition toward 3 fow-carban ecanorny. These five pillars serve as the foundation for Bank' sustainability roadmap, which airns to achieve net zero greenholise gas 1CHGC) emissiana (Scape 1, 2, and 3) by 2050. The roadmap oullines the framework strategies, and Implementation methods to ensure that climate change, envitonmentai, social, and governance (ESC) risks are effectively rmanaged. These Tisks encompass both credit and non-credit aspects, Including financing and business relationships. Sustainability Policy and Sustainability Procedure This policy and procedure LGoyEtnS NON credit activities — covering business rejatonships with: aj Banks subsidiaries, b) Partnars-or recipisnts of Corporate Social Raspohsibility (CSR) programs-c| Suppllers vendora| merchants and “outsourcing Partners: dl Business partners: e) Members of. the: Board of Commissionerz Sharia Supervisory Board, Board of Directors and Independant Parties of the Board af Commissioners Committeec and Ih Nan-Individual Funding Custarrers The Sustainsbillty Poll and Procedure particulariy the List of Prohikited Business petivitles,” have beeri fully implermented at YON,
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#Tamkowamuyura | 193 Human Rights Policy less are, atu Tine policy gutlines Bank's commitment to tecognizing all human rahts principles, Which ars indlVisibis andinalienable-n addition to these principles, Bank supportsanid upholdsthestandards outlined In the United Nations Global Compact (UNGCI, the iriternational-Labour Organization (LO), and apphicable human riohts taws and regulations. Bank applles an SOD mechanism to identify social and human rights risks associited With custorners and business relationships Bank Is committed to prompily tesporiding to and addressing human rights Wolatlons within Its Operations. Te support this an Independent and professional Whistleblowing system (WBSI is in place. In cases of human rights violatlons, Bank ensures transparenoy by inforrning stakeholders about case dasslopments and resolutlons through varidut communicatlan channeis, includino Its Sustainability Report Aligning with the United Nations Guiding Principles (UNGP) on Business and Human Rights Bank plans to explore the Hurnan Rights Due Diligence (HRDD) framework. 4 Manufacturing Sector Guidelines tuna aux Bank reguires manufacturing companiesto meat minimum sustainability tegulrsmarita, Induding possessing Environmental Documents and prjoritizing Occupational Safety and- Health (OHS) principles. Debtors are also expected to- uphold: human nghts penciplas Furthermora, Bank consistantly kencourapes detitors to Implerment best sustainability practices In the manufacturing sector, Including but not limited to comnikting toa carbon amission reduction:pian In line with The Erihanced Nationaliy Determinad Conitribution (ENDC)
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Net Zero GHG Emissions Operations Policy Iwa Laris, eatlal Bank hias astablished 2 policy to drive commitment andi olitline strategis for achiaving het zero CHO ernissions by implementing effective control rneasures, setting measutable targeta, and fostering continuous improvement. Ensuring Dato Integrity keporting Manttaring Pa N Bank isdedicated tocokeetingi necurate and cornprehenut data an dun Scope 1 and 2 #missions. Tris indudesi (relemeritihg totiket data colectlan metneda utilibng rellabis eeilsian. factor and ansutrg proper data cloarly detining. mperting scope and beundares, and eneuting corestent and Unely caramunication afotir Ptopraw Bank engnges tnird-onrty eturance oo ptoyklers oo Wi Indoperdentiy verify the security and completiness af ita Smesiora teports This Independent verification enhances the credibility of Hana ceta rd bilikas trust With stakenoidesa managemen and Internal rere. GHG Emissions Reduction Levers Hierarchy Offset Asa laut manrt, Bank WII bucirets any remalning ungvoidatle Ernisworis by purchasing carbon credit from vesified offset projecta Substitute Bank Is coeimirtad to bansitidning tewards cisanes alternakiyes whereves feasikie For unavdidable emissiore Bank Impiernentsatratagles decnease their Intenfity Or ovetall amcun Avoid Bank prloritises-seUvities and piactices that iinimize Ot alimihate CHG error frorn the butset.
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2011 Sisbsitasilu Feboit | FT Bank CIMB Magi Tik Internal Corbon Pricing Bank implernents Internal Carbon Pricing (ICP to ncentivze efficient operations and actelerate Bank sjourney towards NZE Scupe land 2 by 2030 ICP will be utilized to drive various emissions reductione Cort Allocation Sotutiona Performance MEBEEEEE Asseriment and Incentives The ICP nfluencas Integratiny tive ICP inao cost (neermeng desa, abocation rmee Hanisens ansuta dinsetiig resuLrcma toward that the aruronental ripatt Shesgy #ifidenty upgrade &t different hcnvrnes In factored tenewable energy sourcing, Into budiyeta arorioting and other smissbnteducing resparaihia resources aiocstion, Imitiatwes. Carbon Instruments Yoluntary Carban Credit Bank recagmiz& that reducing IS bwari #mismons Ejust one piece of the pugrie, To adidress pesidusi emissiong lespecialty resklual hard-ta-abate Scope 1) and sorkribute 29, brosdat. silmats actan, Bank xtratagicelly sutilise . Volutary Tarban Credits (VCCS) as-part ot Banks Cornpeeheruve Sustondabkity strategy. Bank$ spprosch 19 VCC are ha folio Project selettan Focus on sDCs Lorimuniy desetopaneng Transparency und teporting 7... 145
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Net Zero Operationalisation Programme to Achieve Climate Action Ambitions In additian to setting sectoral decarbonization targets, Bank. as part af CIMB Group. Is also impiementing the Net Zero Operationalisation Programme (NZOP) to Inteprate various aspects of dimata changs and sustainability Into Its business activities. This programme almns to ensure that Bank'sclimate atctiori targets and commitmentsare sffectively realised, NZOP isa long-term proyeci that will be carried Dut continuousiy by multiple work units over several years until 2030, ansuring that Bank's processes, toots and work culture allan with its 2030 interim decarbormizatlon target. Tre NZOP framework is currently coordinated by the Sustainability Unit, with oversight provided by the Sustainability Governance Body, This program will continue over the coming years, invelVing vandus business and supporting units within the organisation. NZOP consists of five (S| workstrearns, which Inciude: 1 #onfolio Guldelines Establishi des rules and (Imits attne portfolio level to erdble effective manitormg. 2 Cammercialiration Sirengthen deciton-malang cepahiliitissat the teansactianal level winlle priortising T Credit Underwriting commercial Vability and robust risk management Enabler Workatreams & Target Operating Model (TOM) Enhunos Internal canabilities Usraugh training, mprove collaboration, and promote socountability with ciear Incentwes S$ Data Infrastructure Develop a data syitern to cupport the collection analysis, and monitoting af Elimate-elared data while ensunng regulatory compiance and addressing makenckejar resa NIOP Key Sirategies Managing high- emission sectors Lo drive Secarbenizatian sffons and mitigate climate- ceinted riska
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FT Baik DIMB Mingyu Tak | SDD Implementation Mechanism (011 1-101175 3, 3, 10, I218UNSA Lani, 12000, LIL, LEMAN, LLAMN, IRI IN TALI BAM TEBU LMLL AULIA 229 22K LA Since 2020, Sustainability Due Diligence (SDD) has beeri fully implemented (1008) in the corporate banking segment, and sach year, the scops of SDD has been gradually expanded to several sectors in the commercial banking segment. Additinally, Innovations have been made to the SDD form, transitaning It toa serni-autornated format This provides several advantages, Including facilitating sustainability risk analysis minimiang hurnan error, and-improving the accuracy of sustainability nsk assessments. SDD Implementation Mechanism | SDIHs conducted dy completing a series af ayesrpn3 Ina semi-sutornated form covening Environmenyal, Social Goverriance and Tranapsrency (napseta Inddding human nghti (sucn ds gdevance mecbansrna), nature-.relatsii rille (defotentatian, bloedwersity), clltrate-rulated rel (phymeal and trersikkan), checks ayairst the Exslusion List, tne High Sustainability Risk Sectar Lilit, the Sustainability Watchlis, and the 1 Sector Culdaros SO) tesuits generate sustamability recommbendatiars and may Indude 8 tirne-bound Action Pian The approved Action Plan Will be dacumunted is the loan agreement and must be fulfillec boy trs daktorforosoectise debtor The tecormenendatkons and wetiin paldrs (sseed will ba repartadi to The Fak Marjagemeant Comenittes and tts Risk Oversiaht Committee Bank WIN Monitor and evaluste' wi issued Aetian Pians perlodicaliy In conjunetkon with the amnual credit review, The prodessis conducted rs: | or incidertally, depending or the debtose condition. If There SB han-comp3ance with the Action Fjan, wil taka rnitigation steps foliswing appicable procedures and tegutatlana @atharty limit condidering bath credit and guntainhbility napeets Financing decisiona are made based On ad review af ths finanting proposal conducted ly credit unit. ca tw else meter Meteran be madeti Lal latian ang regulreti, declilon V para we Vating, ! | ( “ ) AN Minancingi declalons are matu by. the Lirrit Moldestradit ar Financing Apnruver basa on the rebevatit ! 2024 2023 20232 1021 Target tor debtar evaluation Cneporste and Coeenmeecial Ranking Corporate Banking aing SDD with adjiatments In clmmate change sepecta tehleverrarit FulHrngiementation Inthecorperste “Full implementation In the Simrt bankng segment and gradual corporate banking segment Implementaton implementation in the commercial and gradual implementation banking segment Ineluding in the commercial banking #xpanding Ine sector seope) segment
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Summary of SDD Results and Sustainability Risk Categorles in the Agriculture, Foresiry, Other Land Use, and Land-Use Change (AFOLULUC) Sector Iwa ata, cal, Kelik, kanal AFOLULUC Outside the AFOLULUC sector tecommendation Sustainability Hiak Medium High low Madium High Recommended ” SO, on Uu Pet On Recommended with Action Plan ox 9x om On 2 Oo Nut Recommended an kkal on on al om "EESWA Diss ee TN part Af peemum massak O pena BEYO arab ETIK Some axarmples ofactlon plans provided include Indonesian Sustainable Palm Ol (ISPO) and/or Roundtabla on Sustainable Pair Oil (RSPO) certification for palm oli debtors, as well as improving rankings In ths Corporate Performance Rating Program in Environmental Management (PROPER). These plana also allan with GHO smission teductlan targets outlinecd in the Paris Agresment and Indonesia's Enhanced Nationally Determined Contribution (ENOC)
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Sustainability Risk Management posiisvia dwi. Bank employs 4 proactive Enterprise-Wids Risk Management (EWRM) framework to align risk appetita with business strategy and Gptirmize performance. Governance principles, such as the four-eyes approach, ensure transparency in the nsk managernent process. Risk management ts embedded Into operation, culture, and daiy decision-making, supported by 3 three-limes-of-defense model that manager anvironmental and social risks at all leveis, Inciuding tha Board of Cormmissioners and Board of Directors, management, and employees. To uphold Sustainable Finance Policy, internal audits and effectiveness testing.of controls are conducted regularly The table below outlines the tools and methodologies Bank Lses to rnitigate risks and supoort Its sustainability stratagy Tool and Assesimani Level Types of Ciimate- related Risks Explanation Achisvemenis and Future Piang Slstaimalnlity Ask Transitkan Wak and « Barik teporte finahcial sapasuis to Bank Is Incorporsted & Dashboard Prysical Risk Decisrs cisesiNed as high sustainability sustainability dimmension bt this portfolio lewat Mak as 9 proxy Indicator tor Baniis Amd its Risk Appette transition rak vuinerahilky, Statement (RAS) » Additonaly, the schlevsment of sustainable finanang, In atcordance with tne CSELPS framework Isregirted az pat of the dashboard, providing 8 Compretverisive- Overview of clnate- related riskg and opportuntiee Risk Appetxe Statement Transition Risk “ Rank formulates RAS to refiect the « Bank has. considered (Ras) level ane type Of lks Its wiling sad Sustalnahilty —. aiperts, able 15 take in pursuit of its business weladirg ciimate strategy and targets hanya, and Integrated them, ino iB Ak » To.analyas and monitor the Impset Aopevte Statement Of sustainability, Inctuding Climate IMASI Rekstod risku the RAS Is supportad by» Goeng forward Bak will (wo guanotanve merrics Sustainability Konfinue to sirengthen Mic Risk Cases and Credit Expesure- and deeper the analyss to Catban-Irtensiye Sectora Of ine RAS matrcet, Including ttroughs the esrabletrement af uppe threshnids for @uantitatve metrics Climate Scenario Analysis Trarsibon Rskand — Referto Climate Risk Olsclosure Secrion Ref to Cimar Ask Buttam-up and Lop-down — Prysscal Risk —Tiimate Scenario Analysis (CSA) Desclosiare Section - assesement in the non: retail sagrm Glmate Sesnario Analyss ICSA) 149
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150 | 4 Binmainesilny Ampori FT Dara Gteg Mlaya Tb Achievementi and Future Plang Tooland Assesiment — Typer of Cilma Level Pelatec Riska Explanation Sustainability Dus Trarsilon Riskand « Bank ersura the relevwance Of Oillaenes Fryscal Wusk elirryate rek assesemenrs (Inctuding Nan-retadi tustornara/ Physical and transition Maka) through trarracibari Una Sustenahllity. Due Dihgance (SD) and alignerunt with Sector Gukdance The Sector Dukdance outines muifierum sustainability reguementa In accondance with best sustainatility Oracuces fbr the relevant sectots including but not Ilmited to spplicable laws, regularjors, and public policie: A detailed eeplanation of the SDD methanam can be found in Pilar 4 Gowrnance and Risk Bank has Implemnented Sustamatity Due Diligeres (SDDI which Intluttes cilmute-telated riak aspectu Cusnormnets who do not meet the mikir dustalnakility tegumernents 2 teouved to Implsment an Action Plan A detalled saplanaton at the Action Pjan can be found In Piliar & Governance and Risk Stape 3 Greerihowie Trarsitiar Rakand Refer to Pillit 1 Tustaiyable Astor and Cas jONG) Emissions Physical Rak Pilar 2 Sustainable Business Category IS Investmerits (Financed Portfolio) jt debtonportfolic tevet Bank has reported Stopa 3 OHo Irrilssiana Category 15 - Investmments (Financed Porrtoljaf dung the Global GHG Accounting and Reporung Standard fot tine Financial Industry, developed by trs Partnership far Caryan Aecoumting — Finarciaks IPcAR A more comprehensive disctesure can be found In. Pilar 1 Sustanatis Ketlan TNUTKBNCSSIPS Tool Trarsition Rukand « Bank his estabished criteria for (atine debtorransacilan — Piyscal Mak kdentitying ciimnate-support irkg assets, Jawad whidih are used for regular reporting, Several Of 1nete ariteria Align Witik Sustanable Business Artivity Catagories (KKUBI, Indoresia Oieen Taroramny (TKI, and Indonesia Sustamabie Financs Tasonory (TKBI). Additionaly, Bank has developed the Green. Social, Sustainability Impact Product and Services IOSSIPS) frarnework for sustainable financing, supporting Its strateyy to schlas Nat Zeto Emission INZEI 2050. Tne identificston feults Of Beriks Iinancing porttolia based-on KKUB, THL and TKBI Ndve bean regulaty reponed 10 the- Financial Setvices Autnotity (DIK) Bank Mas also Identifisdi financing in acoordance with the. GSSIPS tramewotk-an an annual pasa
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ETHICAL BUSINESS TOY Sinlatsmtity empoit # BI Minggu Tai Bank has establishad the Code of Ethics and Code of Conduct Polity No..A0701 as a guidellne for all CIMB Niag3 empioyees to interact professionally and perform their duties With high Integrity. Completa Information regarding CIMB Niaga's Code oi Ethics and Code of Conduct can be found in the 2024 Annual Report. AntiFFAUG kon pon s011 2011 wewa Bank implements an ant-fraud policy as part of Its internal contral system to faster a culture of compliance and enhance risk awareness reparding potential fraud and Its possible Impacts. In secordance with Firjancial Services Authority Regulation (POIK) No. IT? of 2024 on the Impismentation cf Anti-Fraud Strategies for Financial Institutions, Bank has established 3 dedicated unit, Anti-Fraud Management (AFM), to compraherisively Implement anti-fraud strategies monitoring. Additonally, Bank submits reports on the Implementation of its anti-frsud strategy sermi-annually to the Financial Services Authority (DIK) via the APOLO systern, In compllance Wth the regulation, To foster a work culture of Integrity and anti#raud principles, Bank Is committed to 4 zeto-tolerance policy against fraudulent activities, ensuring that any (mud perpetretor Will face strict. actions, including criminal prosecution If necessary. bo across Bank Thisstrategy consists offour key plilars: prevention, detection, investigation, and fraud Bank upholds itsanti-aud commitment (iwouah varlels Initistlves & bavelabing Ant-raud pollcies based om POIK No. OSMPOOK.OV2019 concerning Anti-Fraud Strategjies for. Commercial Banks € Sigonina of the Integrity Past Deslaratian, Code Of Ethles arid Codar af Condbct, as welas Anti- Bribery and Corruption Comtnitment by ali mambarsof the Board of Directors Shatia Supervisory Board and Board of Commisloneis Ori 22 May.3023, and published ori the CIMB Niao3 website: @ Attestation-of Integrity Pact, Code of Ethics and Code of Conduct, as well 2s Ant-Bribery and Corruption Comm|tment bw all smnoployees Via lha VODA piatfarm & Tonnes from The Top' comrnit ment, refecting the flim stance of CIMB Niaga's leadership to take strictaction against any form of fraud, demonstrating Zero Tolerance to Fraud & Antifraud awareness campaigns for through 3 speak up' culture, mandatory training. sharing sessiona eLaafning, and internal. cammunicatons such as #mnail blasts, intefnal bullatina and postets @ Antw-frayd: awareness: campaigns for customers through social media (Facebook, Twitter lestagramj, WhatsApp. SMS, sisctronilt letter, accouni/billlno statement and display sorban On e-cHannsis (ATM, CDM, CRM Octo Mobile. Cicksj, as well as VR Call Cantar € Coliaborativa Anti Fraud Management for NDBI Focus Group Discussion (POD) was conducted as a result of collaboration besween the Anti-Fraod tanagsment (AFM) tunit, Operational Risk Manapamant (ORM), NDB, and Consumer Banking, This Initiative servesas afullow-up to Identity hecessary comeetive setionsto strendihen the culture ofintegrity and compliance wthid branch operationa, ensuring that fraud Incidants do not -recur Lam
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Based on the evaluation conducted by the Anti-Fraud Management (AFM) unit regarding fraud and Corruption prevention, there were four fraud cases In 2024, sach With a fraud-related financial loss axceeding Rp100 mililon per case Ta ar | Anti-traud Awareness Training for mb nasyid Anti-Fraud Awareness Training through Mandatory Training 2024 2023 2022 Anti-Bribery and Corruption Policy : Bank has adopted the Anti-Bribery and Corruption Policy Na MIT, which smphasizes that bribary and cerruption are forms of fraud and apolies to ali employees, including members of the Board of Commissioners, Share Supervisory Board, and Independent Committess. To mitigate potential fisks of bribery and corruption, Barik Implerments variGus controls and advisories for external parties, particulariy third pariles ongaoed in businas with Bank Bank also conducis risk assessmenis on bribery and corruption on a monthly and annual basis: The annual assessment Is carrad out by sach business unit with assistance frorn the Risk Control Unit (RCUJ or Designated Compliance and Risk Officer (DCOROJ, covering tik rdentification, mitigation measures and the level of bribery and Corruption rsk In-each unit. This evaluation Is updated annually Information Security Awarenesa Traising 22 2023 202 As a demonstration of Bank's commitment to Preventing bribery and corruptian Initsoperatlana| processas, Bank obtained SNI ISO'37001 — Anti- Bribery Management System (SMAP) certification for the Sub-Directorats af Strategic Procurement and Admin Property Management (SPAPM) since 2023.
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Grievance MechanisSm ox sawer e1tusa a1tacos an "7 Bank impiements a Whisileblowno System (WBS) in accordance with POJK No. 12 of2024 on the Implementation of Anti-Fraud Strategies for Financial Institutons and Whi: biowing Policy No, E08 Bank maintainsa sustainable partnership with a third party (Deloitte) to ensure that whistleblowing reports are managed professionally and Independent. This caliabaration aims to encourage both internal and external parties omfartably, to- submit reports more freely and without hesitation. Whistlebiowing Reports Handling and Volume pico Throbah the Whistleblowing system (WBS) violations that can be reportad include fraud, money laundering, and: breaches of tha Code of Ethics or Hurnam Resources policies Each report received is reviewed and analyzed by tha Wristleblowing Officer In accordance with the appicable whistlablowing handling procedures, as follows For valkd reports with data! information, the report will be forwarded for further Investigavon by the sxarniriation team. The investigation. results, whether prover or unpraven, will be submitted to the sufficient Wnistlebiowing Oficer, who WII! then, inform the whistleblower and close the report status For reports that are irrelevant or outside the scope of WBS, the Whistleblowing Officer wiil forward them to the relevant unit for further action. Fer invalid reports.or those lacking sufficient data/informaton, the report will be closed FT Berik CIMB Ming Tik If additional Information Is tegukad and the Wwhistleblower as provided their ident: and contact details, such as a phone number or email address, the Whistleblowing Officer from CIMB Niaga Will directly contact the Whistlablower However, Ifthe whistleblower remains anonymous. reguests nformaton will be made through the third-party service provider Whistteblowers who provide contact details will receive Updates On the status of their. report whicb rnay indicate that the report 5 ciosed as Invalid. under investigation, or tesolved With either 3 confirmed or Unconfirrned outcome for additional 153
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In 2024, the whistleblowing system received 207 reports, representing a 219i decrease compared to 2023 Compiste information on the Whistleblowma report handling mechanism can be found in the 2024 Annual Report. Whistleblowing $y rTormance 2024 1023 2022 Pepors that ae not subrrutted far investigation (preclosad) 30 az 38 Reparis that have Deen Investipated jelbeadj E.7 15 z8 Reports tnat are still oper 1 35 28 Reports received 207 263 164 Percentage ot WB reports that have been corngilunaiy nvestigntecd koi En san Frorn total compisints chat are yalid for invesugaton (as ofthe and of Decemtier)
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156 PT Bata CAME Nlaya Tbe STAKEHOLDER ENGAGEMENT soxvswices ta akeholders Te identification are conducted and reviawed td assess operatidnal activities. and Understand st expectations regardina CIMB Niaga's sustainabllity afforte Throughactive, open dialogue and constru on, Bank tani enhance its environmental d engagement cotlabor social, and governance (ESC) performance, which not only strengthens economic performance but -aiso contribu positively to sociaty and the environment Identification of Stakeholder Needs and Approach Irouu- akan 2-74) Irusaa Lini, Lin La facG3 ha, LA Approach Taken to Engage Stakeholder iri Sustainable Finance Implementation Customers mani Method Fregvancy at or Channets Approach tngo ani Topic Company Mozponse 1. Enharciny data Iter sasryi ecutity L Banking financial transacnon Call ce dit branch aff bankirg , web: social media (Facatu ard banking trerssetlaha 2: Recelving clstarmer uct and ser ghevances/kornpuairtn Insert Identifying cust far ram, Youtube Manar edin likes and & Banking fac etrternent of cusik al regu Sari ok and X) sat mer carmpi uts Ummprowenyert sep, Ih secardance with the Service Level Armualiy by Bank rrser satisfactlo Banldng finanes aducation Bemerit ISLA) zurveya and inte or banking products survey Extemulassessmantof Ily by gacn Drner satistacbon Inforrnation from website As needed and frortliners
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200 Santang Rebort FT Bank CIMB Magi Tik sharehoideri/ Investors Engagemant Method and/or Channelr Fraguency ot Approoch Company kerponie L Financial and non-financial performance «Performance reparts—— Owartay 1. Presenbngtne update, including sustamatility ssues and «Analyst meetings Companys performance — —— performance 2 Important setivitlsikeyants for arampia CER Publio exposure - At east orcenyeat 2 Reporting yeat-end metunties perfarrmance 2 Lseot Compny profita anne in Tenun 1 Implumenting GMS &, Determinstion af salary er honordrtum, dacsiona onbaes and other alliwances forthe Bostd General Meeting of Arjeaat once a year af Commesioners, Bbard af Directora, and Sharaholders (GMS) Shania Supervisary Buard &.- Appointment of pubric accounting firms kagulator Fragveney of Approoch Company Responte Topic Engagement Method and/or Channeis 1. Complkence with lama Subinison of Banks Business Alan TWiceayear 1 Company pare and regulstont IRBB) and 13 reslgation to the Indonesia and Lachisyementa In D Theprecsutinnary Firancial Services Authesiry (OK) Kecordance with tr “principle In berking Aa tawes and regulatione andservkes Tahap 2 Danke Henindat Orseayear 2: Reporting the detes (kanventisrial and waria “monce Action lan IRAKE) to G7 Of compllance toward. & Sugainable Firunos Raparting #hatia, cormpilance 10 the Asper DIK waria primciples Wationel Snaria Board tegulations Other meporte In secordande wil provitians to regulators Engagement Method and/or Fregvency of Channets Approach Company Nesponse 1 Organzauon community Diseussor witn 1 Canducted dunng 1 Providing solutions to aruviles benefioiaries. true Initiation, Isnas that aris Z Measuring theimpact 2 1 — Implementatian, 2 Conducring Keld vans Of activities on the Mesungavith the and supervalon ota to community program ie Govemmenit, Foundationg, ptogram benaticiarss & Cemmunity, inetudirg local, OF CDAMITANIS AS CO MMUNNY JT Ad hoc wheniset comenunttias Indigenous — develaprnent partners an urgenuy arses people, and vulnetabis tnat needs tobe Feedback on the sustamatnlity Annually. Retinemeny of sustainability. (pot lalvad by Bank reports ancarding ts Jeedbatk received 157
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WAH Tirmsinetilify Renon 158 PT Bae CIMB Mlaya Tts Engogemeni Method Freguency al Gnd/or Channeis Approach Company Response 1 Mutually berieficial telatlonships Policy disemination arid At least oncea 'Expariding co0peration. Velti witii tuppallars suatainability-telited year partreta ir Banks ptocuremurg 2 Fair ind wanspatent proturement KOp3SINY building Of gonds and services Process for good ami services 3 Sustainable suoply chain practices Empioyees Engagement Method and/or | Preguaney at Chonneis Approach Topic Company terponie 1 Employee Health. and Eternal Media (WhatsApp Bias 1 Wnenever 1 OKS mpe mentabon Satety (OMSI OCTO Budayj truere ka £ Dimserundung empkyment Z Emplayee Rights Information PAK ang ananaplas XL Eauhy. dweraity, And Internal media (Galeri News HR natneedato X Application “ot human Mahts In career development Irta, 8-Mariuak Digital Magazine kecoreyed — #mploymantrelations opportunitias Partai, LOG, NA ChetiBat, nompioyess 4. kdertilying empinyee satisfscrions 4 Recultment procers OCto-Chat, Podcast, OTO 3 Wherever and capestations & Gompany. performance Stteer Saver, Afjung app) paliay 5 kentiying the wpanizahank updutas Town Kaif Orariges Hasgitts tevel | and davelaping 4 6: A valuabie end enjoyabie oceur Joliowetap- plan that Is #ntegrated WOrnirp apa leruze with the cisempanya yalus 10 druk 7 Valse and culture of the Intemal Clstornet Setisfsetlon Anndally continuous Improvement Bank Survey NCSS) Organlsation Hanith (ndes (OM “naa Unions engagamani Metnod| —#raguaney ot Topic Company kerponte or Channaels Approach L Company #mptoyse management Maerings and 1 Ary urea 1 Aecornmedating and politis Uscussiong nesded Identifying propesale ang Z Emplnyee-telited Ssues that have T m2026 6 Inputs ftam Labor Untang been corweyad to Labor Uniang as Insetings were TI Comrnunicating In tie event employee representative Kelerwith Labar ot an industrial petatkana & Orgatizirg . Company Indisral Unionstodlicuss oo dispute #elatisra Weroed Mora Kirney 3 Torducting format — andi & Discuusion of ttie Collectiw Labor (etatlanshiks inforrmal approachas, 8 Agsemerit ICLA welas designing 8 good SInpat, Iron Labor Umon Cooperation concept between tnanagement on management and tabir Mablk involving the Nghts—and Uniona, to foster harmanious abilyationg uf srnlcyees arc Line Industrial relatioti
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OA SisnlatremiM bat | Bank CIMB Ming Ti BUILDING A CULTURE OF SUSTAINABILITY AND SUSTAINABLE FINANCE sori Employee Professional Development sore Wow IUBA Mn Li Bank conducts tiered leadership training programsthrovgahthe CIMB Signature Leadership Program and Compact Digital Leadership Program. In 2024, Bank devsioped a learning architectlirs to support sustainabis arewth, This structure consists of two main pillars Leadership & Cultura and Business, Credit. and Services Under thea Leadership & Culture pillar, Bank Implements the CIMB Signature Program, wnich focuses on leadership development at ali leveis through the following programs aj) Leading Leaders Development Program, b) Emerging Leaders Development Program, and cj Junior Leaders Development Program Addittonally, Bank offers various other prodrams, Includina a) The Complete Manager Program, which ensures that managers possess the necessary capabilities to be effective laadars, b) The Complete Banker: Program, dasianed for recent graduatas “ind cj HR Leadership Program, aimed at developing future- ready leaders. The Business, Credit, and Services pillar focuses on developing business and service competencies, Including Sharia Certification, Wealth Acaderny, and the development of tha retail and consumer banking sectors Additlonally. Credit Academy and the Service Excellence program ars implamented to ensurs the highest service guality, with a focus beyond Just sates. Bank continyes to strengthen Its learning architectiirs to build futura-ready capatilites through various technology programs. such as Compact Technoivgy Graduates Program, and Digital Data Upskill & Reskill Learning Pathway Bank also focuses -on risk and compliance “development through) the Audit Graduates Program. All these Digital Leadership Development, programs are mplemented using innovaliye approsches Including immetsion programs, action. projectss coaching & mentoring, and biended ciassroom learning. Tosupport digital transformnation, Bank integrates learning: media into the ARJUNA application or HyLearn systerri, enabling 2mployees to easily access training, from registratlon to certificatlon. In 2024, Bank introduced innovations by Integrating artificial intelligence (AI) Into virtual reality (VR) modules This naw Initiative enhances the learning experience by creating 8 rnore realistic and personalized |earning environment, whara participants can (nteract with AI that simulates real hurnan interactionis In 2024, Bank added thres new VR learning modules, bringing the total to 28 modules and sUb-modules These Include customer 159
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160 | YOAA Tinesinastinty Gmport FT Bara Catat laga Tbe complaint handling, aecount opening, fire amnargency response, tobbery anticipation, taller service standards cash replenishment machine Sperations, phoning skills, coaching skills, selling skilis communication skills, MLD compiaint handiina, carthguake response, and VR Al) MLD Product. VR-based learning has been utilired by more than 46000 participants: through. VA Cornets and VR devices available Ih 325 branches across Indonesia. Currantly, Bank cperates 10 VR Cprners. in Jakarta, Bogor, Bandung, Surabaya, and Semarang, With plans to expand to other major citles outside Jakarta. Banks VR learning Innovation has received. recognition from the Indonesian World Records Museum (MURI) as the first bank in Indonesia to Implsment VR Learning and from the Indonesia Stock Exchange (IDX) for its Innovation In utilinno VR technolopy as a leaming method Sustainability Leadership Program ori. eva Sustainability Academy In 2024, Bank established Sustainability Acaderny with the aim toenhance employee's knowledge, expertise, and technical skilis in sustainability Tirougoh Sustainability Acaderny, we olutlmad 3 robust plan In developirni essential skills needed for all key roles/functions within tne Bank. Approach taken Includes implementing tailor-rnade traiming programs by role - to ensure sustainability Integration Is sufficient towards business-as- lsual operstions & vancus role/responsibilities. A key feature of Sustainability Academy: Is the Introduction of'a structured & trered learning Journey, proarassing from white to yellow, green, blue, and concluding with biack "belt" This year, Bank rolied outthe curriculum for white belt, which focuses an sustammability-reiated basic knowledge This has been completed by 7,426 2mployees from Junior management (assistant manaoer| level and above. Bank recorded more than 62900 learning hours, ar an ayerage of 8.80 hours per employee Coing forward, Bank's strategic plan invotves 3 gradual rollout of this program, cavering the yellow to black belt This strategy will ensure 2 deliberate progress towards comprehensive & sustainable employee capability development.
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162 |. ve CE Nlaya Tbe Sharia Sustainability Initiatives As part.of Banks cornmitmenit to- sustainability, the Shara Business Unit (SBU) actively supports the development ofan sconomy based on Sharia principles while also contributing to the achievement af the Sustainable Development Gosis (SDGs) to Generate broader benefits for sociaty, the anvironment, and the ecorjorny. The following are some programs and Initlatives Implemented by SBU in 2024 to support sustainability Sharia “Sustainability: Week 15.an Initlatiye zimed at raising employe2 awareness by distributing articles on sustainability topics via email to all SBU smployees This Initiative seeks to. provide Insights and enharce employee awarehess ol sustainability ASSURS Each week, varlous sustainabllity-retated topits, sich as microplastics, carbon fodtprint, and waste segregdation, are shared, Sustainable Living eh Litestyle Webinar Trareportation Nonthi The “Sustaineble Living Lifestyle" webinar Is an initiatve aimed P3 Ea at promoting the adoption of sustainable 'ifestyle both at the : aa P3 workoplacs and at home. This lifestyle — includes actions such as reducing 855 excessye energy cOnsumption, 5S lowering carbon emissionc recycling oat. Mn ata 4 Waste, and choosing eco-friendly ae eng 3 products. The Webinar “provides bea mad Insights and training to employees, helping then understand the importanos af reducing carbon emissions and actively participating in various sustainability initlatVes Sharia Green Transportation Month Sharia Green Transportation Month Is.a weekly-monitored . Initiative aimed at asing amployee awareness of the Importanca of taducing carbon ernissions This program encouragas emplbyees to. minimize the use of motarized Vehicles.as part of efforts to support a greener environment
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sela 14 Fempoit Pi ET Bank CIMB Ming Tak EXTERNAL INITIATIVES AND ASSOCIATION MEMBERSHIPS ono. By the end of 2024, Bank has been an active member of15 organizations, with Rp194 mmilllan In total membership fee contributions Details on Bank's rolas and participation in these associations can be found In Appandix Pillar 5 Advocacy and Stakeholder Engagement CIMB Niaga's collaboration with the Indonesian FinTech Association (AFTECH), Fintech: Indonesian Sharia (AFSI), Indonesian Joint F Fintech unding Lan annaNan SA aRN, the Financial Services Authority (OJK) ), and Bank Indonesia. CIMB Niaoa participated in the closing event of National Fintech Month (BEN) 2024, which featured a panel discussion ttlad "ntegrating Innovation. Empowering Digital Growth and Financial Isalusion through Bank-Fintech Collaboration" During the discussion, CIMB Niaga emphasized the (mportance of strategic pollaboration between the banking sectar and fintech companies to expand socass to financial services, partculariy for communitss not yet reathed by ths formal banking systern, CIMB Niaga aiso dcussed Initiatlves such as technadlogy intearatian through BI SNAP (Standardizsed National Open API for Payments), whcn enahles secure data sharing and facilltates access to digital financial products Additionaly, CIMB Niaga educated the public on the importance of digital financial Iteracy whlle leveraoino BPN 2024 as an opportunity to Introduce innovative solutions that support digital transformation in the financial sector. Throuah this Initiative CIMB Niaga demonstrated Its strong commitment to fostering Inciusive and sustainable digital @cenomit Growth: Source httes Jwaw.combrtiaga.co.idAd/tentang kamUbatitaAsukung bukan Tuvsntii-tunkiorugI-2T126—jtribe-nluyga-phoerlesaat berakar 163
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164 HDAA Binesinatiity Report FT Bara Cteg laga Tbe SUSTAINABLE FINANCE ADVOCACY FOR STAKEHOLDERS Te CIMB Niaga"s Contributlon as Organizer and Participant in Sustainable Finance Event Organiter The Cooler Earth Siretalrsktoity Series 2074 CIMB Niaga Pubfic Censultatian on the Taxonorny for Sustainsbie Finance 49 Financial Services Autharity (GIK) Indoresia (TKB) Cowehing Clinic on the Imnglerrsentatian of the Indonesian Sustafmutile | Financial Services Autnonty (01K) Finance Taxonomy (TKBI) and In-Depth Interview on Cimate Risk Management & Scenatip Analysis In Banking ESG Bankers Club "Nawgating Criange: (PRS S1 S2” JA tnernber of the ESG Bankers Club CIMB Niaga": Role az Speaker in Sustainable Finance Events Lvent Organiter Financial Planning Workenop Untusesitas Tinjah Mada (LIGIM) Eidtusive Firsside Chat — Sustainability Inmoyatjan: Best Praztices teori Liberty Sociaty Lesding Kompenies In Indaresta Focus Group Discussion (FGD) — Underatanding the leswes of Indonesian Banks Associatiari (PERBANAS) Sustainable Finance in Indonesia and How Should SMES Define ESC Greenwasning Unmasked Preventing and Detecung the Hiden Bantany Complenze Dwsctor Communications Bealm of Envrenmental Deception Forum (FKDKP) Higt-Level Conference & Workenog on Gipening Industnat.and Unmted Nations Conference an Trade and Financial Paliey for Economic Transformation - Indasiilal and Develoomenit (LINCTAD) and the Ministry of Anancul Policy Osan Energy Transiton Forelun Atfajes of the Repubtic af Indonesia Arinual Report Awisrdi 2025 Socialization — The Benefits af Ttanspiatent- Annual Report Awsrd (ARA) and Informative Annual and Sustainability Reperts and Insights on Embediding Sustalnsbility In Business Models
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uisees | 465 FT Bank CIMB Mlagu Tak Focus Group Discussion — The Role of the Financsal Sector In Financial Sector Policy ter, Fiscal Policy Financing Clmare-Aetion in Line wtb the Paris Agreemant Ageney (BKF) of the Ministry of Ananzs, and Indonesia Research Institute fo Decarbonization (IRID) Sustainable Finance Sharing Session Aregianal develonrnerit bank Pars sesulan of Indoneses Intormational Sustalriatillity Fetures— Indonesian Chamber of Tarrneres Nut Zara Fostering SME5 Decarbonization tntough Suppiy Chain Finance Htub (KADIN NZMI, WWF Indonesia Foundation. Satuniora and the Indonesia Sustamabile Finance Initiative (KBN LPS SIK Law Falt 2024 - ESC-Based Daputs Resalutlan Through Alternative Dispute Resdlutlon Institutrar fat Aroltratlon the Financial Services Sector Teti Tarik Talk — ESC Opportunitles mn Indonesia Maleysla Tinarribsers Jakarta ESG Wsbinar — Banking Aspects in Advancing tne Achievement ot Banting Compliance Derector Communicationg Sustainable Development Goals jSOCa) Forum (FKDKP) SDCS Action Talkshow — Bast Praktices Sustainkbaliny-Linked Loan Natiorssi Devefopenent Planning Agency IBAPPENASI Indonesian Banking koad to Net Tero Emission The Financial Services Althorliy. (03K) SEENMATIRYAS SENEANANGAN GUKUNG continue to detmonstrate its “comimitment TAN LENU EMIUDIUN INDONESIA to.the development of sustainable finance s mn Indonesa toward achieing the Net dg 3 NT ” “ T Zero Emissions (NZE) target by. 2060 This M- Pb Na : commitment was reinforced through the signing of the NEE support pledge by seyan banks, Including CIMB Niaga, and thie taunch of the Climate Risk Managernent & Scenario Analysis (CRMS) @udelines The. Issuance ai the CRMS guldallnes air to helg barnks Tneasure dirnata Impact on businas3 perforrnance and sustainability by standardizing the cllmate tizsk management framework, defining uniform scenarios and methodulogies and groviding structured data sources and references CRMS serves as an integrated framework covering Oernance strategy, tisk management. and dikclosurs to asseas the renillence of banks' business models and siratsoies in tacing cllmats chanos over the short, medium, and long term.
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166 THE COOLER EARTH Sustainability Series THE COOLER EARTH SUSTAINABILITY SERIES ssvr isi The Cooler Earth (TCE) Sustainability Series 2024. tepresents an Initiative spearhasded by the Bank In 2024, reflectina its dedication to sustainability and social responsibillty, Bullding upon the TCE Summit. which took pace solely In Jakarta In 2023, the 2024 series has expandedintoa comprehansive array of events that engage business leaders, academic, caemmunites and yolih across 17 prorninent citiesin Indonesia This sepansion aims to- enhance. the disseminetion of sustainability Messages and increase awareness The initiatlve Sncompasses a variety ofacilvibes, including media Number of Participants In TCE Series @venti in 202: - and customer gathering. expos and festiyais, CSP finandal literacy programs, upcyeling Initiatives Internal podcasts, conferancas, and networking opportunities. This year-lang effort seeks to eleyate awareness and fostar coliaboratye action among stakeholders to tackla anvironmental Issues while simultaneousiy advocating for sustainable busmess pracilees and lifestyles throughout Indonesia. By the and of 2024, the TCE initiative Is projected to have engaged over N,000 participants acress 17 sities through more than 30 distinct activities
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TamkoimaMmayua | 167 TCE Media Gathering Roadshow Reaches 17 Cities Across Indonesia As part of The Cooler Earth (TCE) Sustainability Sanes CIMB Niaga otganized 2 media gathering roadshow across 17 cities in Indonesia This Initiative aimed to provide Updates on Bank while also #mphaszing the jmiportance of environmental Conservation fo create 2 sustainable future together The event served to strengthan telationships with media partners While reinforcing Banks commitment to. sustainability by mobilizing colisctve action toward 3 more responsible society and 3 more Iivabls planet. Additionalty, media partnars vera ancouraged to contribute to the #CegahStunting Initiative for Indonesian children, 3 program led by CIMB Niaga In collaboration with UNICEF. The media gathering roadshow angaoed more than 400 Journalists cross 17 cities
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168 PT Bara MB Nlaya Tbe Inspirational Journalism: Journalist Class & Workshop Asa continuation of the media gathering roadahow, CIMB Niaga held Inspirational Journalisn: Journalist Class & Workshop in Gunung £ 3 days participants gained Insight, knowledge, and appreciatlon from CIMB Niaga: Additlonally, as part af Tha Cooler Earth (TCEJ) Susi n making erwironmentally-friendly containers from ulis, Bogar, inwting 69 journalists from 17 cities (Including Jakarta), For ability Series, CIMB Niaga also held an Expenential Learning Ses Invite journalisi aw-based rnaterial. This Is in coilaboration with Ecoplast.id that are more eco-friendiy. Ecoplast.id is one of the h lal anterprise that offers alternative solutions ngle-use plastic B Niaga through the Community nk #dadiNyata program, The container can later be utilized as 3 pot for bamboo plants that can be teplanted or Used asa Es that raceives business assistance from besutiful display Ngobrolin Biznis (NGOBIZ) CIMB Niaga & committed to supiparting Smail and Medium Enterprises (SMEs)- In Indonesia through the “Ngobrolin Bizns" INGOBE) event, which) takes Places In 15 cities such. as Banjarmasin and Batarn In 2024, NGOBIZ successtully teached more than 2000 customer from 20 events. This ayent offers valuabis insights Into opportunitjes andi challenges, as weli “5 strateoies for adapting towards the updates in tax regulations arid banking solutions — which further designed to help customers in managing their business finances both effectively and affcientty. Additionally, the event isalso-part of The Cooler Earth (TCE) Sustainakility Series, which seeks to anhance understanding and assist customers in teaching their business target Whlla promoting environmental sustainability imto their day-to-day Operations
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PT Bank CIMB Miagu Tak #SekarangUntukMasaDepan Exhibition, Media Gathering, and Experiential Learning Jakarta As partof CIME Nlaga's 69th anniversary celebratlon and the continvation of the TCE Sustainability Summit, Initisted by CIMB Graup in 2019, Bank hosted 2 sustainability event series from 2 to 4 October 2024, at Graha CIMB Niaga and Energy Bullding, Jakarta. Heid under the theme "Shaping Tornorrow, Sustainably Today," the event featured various activities, Inciuding the #SekarangUntukMasaDepan Exhibition, Media Gathering, and Exoeriential Learning sessions focused on transforrning plastic waste into art pieces while simUltaneously rasing funds for the #CegahStunting Initatlve in East Nusa Tenggara, in collaboration with the United Nations Children's Emergency Fund (UNICEF). At the #SekarangUntukMasaDepan Exhibition, visitors had the opportunity to-explore CIMB Niag3's sustainability achievements and participste ina gadget suction by exchanging electronic waste. Additlonally, attendees could purchase various sustainabla products from multiple merchants. including KAMI, Jarit Tenun, Six Scents, and Winners of the Community Link program such as Dit Revsilie, Arthup, and Sinergi Mahakarya, as well as visw a special showcase by designer Ivan Ounawan Through this event, Bank hosted ingpirational discussion sessions highiighting. practical steps to promote 3 sustainable lifestyle, The svent weicomed 95 locsi media reprasentatives and featured Andien Aisyah, 8 singer and sustainable living advocate Serving as.3 platform for education and Coltaboraton, the 2vent sngaged media, clistorners, communities, and business partners, with the goal at inspiring mere people to adopt 3 sustainable lifestyle consistently. Aligned with the #SekarangUntukMasaDepan spirit, Bank also commmitted to respansible waste management for all event activities by Imiptementing the Zero Waste to Landfill method, ensunng Liat no waste was seni to landtills 169
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170 FT Bara Citeg Mlaya Tbe EPICC PODCAST - KISS (INSPIRATIONAL STORIES ON SUSTAINABILITY) EPICC Podcast i Uhat explores corporate culture In 3 casual format, featuring relevant and engaging topics In July 2024 Bank hosted an EPICC Podcast episade titled Kisah one af CIMB Niaga' Initiatives Inspiratif Seputar Sustoinotbility (KISS), or Inspirational Stories on Sustsinabliity, focusing on the benefits of adopting 3 sustainable lifestyle, Sank's commitment tosustainability pract|ces. and employ In embracing sustainability, Through this podcast, Bank aim € @xperisnces to raise awareness and inspire maa empiloyees to take coricrete actions In support sustainability By sharing real experisnces and be: practices, the Initiative reinforces that sustaimability is not just a trend but a long-term investment for th anvronment, business, and a better guality of life
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FT Bank CtAB Mingyu Tik KEJAR MIMPI RISING START: INNOVATION ENTHUSIAST 2021 Kejar Mimp! Rising Start Innovation Enthusiist 2024 Isa business competition program organized by CIMB Niaga to Identify and develop: young talents The program provides a platform for participants to explore, create, and present their best Ideas across various fields, Inctuding Sustainability, Digital Banking, and Data Management. Participants genarated Innovative Ideas that promote envirorimentally friendly business practices and concrete actions toward Innovative social and sconomic susta(nebility, The program attracted 1700 registrants and rearhed 32.000 audiences on social media reftecting the strong Interest of the younger generation in (nneyaton and CIMB Niaga As part.of Banks commitment in rakting awareness and fostering 3 deeper understanding “of sustainakility In the banking industry, th program prov exclusive access for participants to racerve direct. mentoring from Banks axperts Additionaly, the program serves as One of Bank's talent pipelina Initistves, offerimo selected participants the opportunity to join The Compiete Banker program The Complete Banker is Banks management trainee piroyram dasioned to develop future leader In the financial industry. In 20246. Bank has succassfully recruited TI particpants into The Comnpikte- Banker program, with the top three participants recelvimo additional recoenition in the form of cash rewards This initiative reflects Banks commiment to developing high-guality talent white also Instilllna awareness of the impartance of sustainability in the future growth of tha Tinanoal industry. The preararmn aligns with Banks commitment In creating a lasting positive Impact on socisty and tha environment. TA
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172 PT Bara Cg Nlaya Tbe RESPONSE TO FEEDBACK soxeca.c. Bank has received feedback from various stakeholders which has been a key / alement in refining-and strengthening ur sustainability initiatives Tnrough feedback farms, CIMB Niaga continuously evaluat nd enhances Its strategic rneasures The Input received serv as the found for improving e, covering operations, products and s | impact feedback from the CIMB Niaga 2023 Sustainability Report. Bank received positlve onses, affirming that each material topic Bankssustaina sssantial part of yefforts, We walcome your fesdback and suggestions, which can be conveyed through: Sustainability Unit E-mall: sustainability@cimbniaga.co.id Feedback Form: https://investor.cimbniaga.co.id/ sr. Feedback form.htmi
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CLIMATE RISK DISCLOSURE
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174 | YUOA Firmsinetilify Ampar FT Bata CAB Maya Tbe CLIMATE CHANGE STRATEGY & ACTION PLAN The ciimats changes strategy & managad by the Sustalnability Unit, which is responsible for addressing and mandging climate-related risks and apportunities. This includes impiementing frameworka, policiss, and strategi2s aloned with the net zero ernissidn (NZE) targets for key sectors. The unit 5 supported-and aynergizes with other business and support unita, includino the Sub- Directorate of Strategic Procurement & Admin Property Management (SPAPM), which focuses on reducing operationalemissionsandenvirori mental Impacts. This Includes greenhouse gas (GHG) ernissions from energy and water consimpton through initiatives such as optirnizing office space and increasing energy efficiency by installing solar paneis Tne Integrated & Climate Risk Unit, under the Dick Management Directorate, complements net zero strategies and targat-setting Initatives led by the Sustainability Unit. As the second line of defense, Risk Management ue by ti riba meaning ente eemajaan «0 #nsere Gormpiliariceowikh Sar Las naa this unit iz responsible fot understanding cllmats- related risks, assessing CIMB Nlaga's exposure to these risks arising from financing and investment activities, and develaping measures to guantify, manage, and monitor Ihese riske To address climate change challenges Bank strengthens Its business strategy by Integrating a risk-based approach to capitalizs on opportunities and. manage fisks from the transition toa low- carbon economy. Thu approach) Is essential to ensurz (he successful realizatlon of the NZE 205D target. To support this sustainability Initiatives, Including ciimate-related actions are integrated Into governance, risk. management. and business strateoy, ensuring alignrment with Banks nat zero cornrnitment. The diagram below illustrates the key focus areas and the interconnection between tisk management, net zere strategy, and climata- related opportunities kodty thn Firrt Inejbusinesa unit: Anohathen taaiidirng 1 mpvline ara kara testing as wes as amtunng corn ktatuerulye superukaan RPM Elia Su KUPMUAT KPNS
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Identification of Ciimate-Related Risks Climate changs Isa key focus area as It Is one of Bank' priority topicc Recognized as a significant and pervasive #isk, climate- change can greatly Impact Bank's ability to create fong-term value for its stakeholders. To address this, Bank has anhanced Its gualitative and guantitative srialysis tosdentify the underlying factors of climate-related Tisks, understand how these risks are transmitted through macro and micrmeconomic pathwaya, and evaluate thelr Impact on Bank's operational activites asa financial institution. Transitlon and physical risks associated with Climate change can Infivence other risk areas While credit risk remains 8 prirnary focus for Bank, Bank is also committed to measuring and monitoring its exposure 10 other risks. Including market risk, liguidity & funding risk, reputational Tisk, strategic risk, capital risk, operational risk, lagal risk. compilance risk, and model risk, ail of which may escalate due to the impacts of climate change 2054 Silat Febort | FT Bank CIMB Magu Tik By considering relevant regulations, standards, guldelines, market conditions, and (Internal Practices, cdlimatae risks and their actual or potential Impact: on Banks financial and. nor-financial performance must be Identified, assessed, and managed holistically across varibus reasonabie scenarias and time horizohs, as follows: Long Tara 8!) to three (3) years, capturing climate-relatad financial risks (particularly : 'higb-impact. low-probability eventsi that may emerge within Banks budgeting and capital planning period: Madiun Term Four (9) to-ten NO) years, assessing the mediurn-termn effects of climate "change over Banks strateoit planriing harleon. . Mora than ten (IO) Years axteridind up to at least 30 yesra accounting for uncertainties and structural impacts of cimate
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176 | YOO4 Binesinertitty Ompon FT Bata CteB Naya Tbe Type of Risk and Impact Climate-fetatad Rlik Drivers Type of Risk Impoct Trarsitlon Ras - Policy and tegal #hanges (carbon unit pricing, ssctoral bera) - Terhnolagicai changes » Sisifts in #rarket sentiryent Physical Aas Chronic Crest Risk The tepayrant capanty Of custornara, potentially lsading yo default. The detlinein collateral Value due t6 the abandonmenit af usseta that are netaligned wan dimate change Market Risk Hok volatilty and the poteritlal kuciden checrsase In hevulLisaf seciutitkes heid by Bank Liguidity ana Funding Aise Reputational Risk Impact or Barik3 llauidity dus to customer (Rability to repay their faniliies windrawat of custornes deponts, ar significant -and sudden tredit dtawdowns resulting from catame cimate ewerits. Negative rebutational Impact dus to Banks financing af high-carban- #mnisgan seetors Adeclina Ip stakenolder confidence In BankA sustainability aorta ane: Im ability 10 manage its exposure to chirnite rek. Sirategic Risk Tie Icss of competitiveness, market skate, and Investor appell due to Abs (akulity to trarsitien from & high-catban-srnission sector f(hancing portfolio (brown) to 8 greer financing panfolia. Capital Rak Inadeguate capital leveis 20 address: cjimnate-related. tiske, Ootentially tenang to tie Inabillity to absoeb kossae, malnrair pub trust, and Support competitive business Grow. Operational Risk Operatiotal disruptione cawsed by physical riska, immpacting remenue kasi. Addisonaty, the emmergence Of new: dimate-related tegulatiora may neceasitats changes Ini Internal policies and piodedutes to align Witis tegulatory reguirements Compliance Risk Bani Insbilty to compiy with liwa and regulations related to Kimate Change and sustainable finance. Modi Risk Challenges In Banks ability to auantify tie-impaet of ciimate risks Becurately due to Inherent uncertaintles, Timirattana In cimate nak Modeling, Asumptons and seenuras Lsad, and (matoper tnodel mplementavon.
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224 Sisalatoiny Pebort |
FT Bank CIMB Miagu Tali
Climate Scenario Analysis (CSA)
Since 2023, to enhance resilience in facing dynamic and Increasing!y intense climate risks, Bank has taken
ateps to Irnprove Intetnai capabilities related to.climate scenario analysis (CSA), consideting the diverse
business and geographica| characteristics:of Bank's portfolio. CSA prirnarily focuses on asseksing the
Impact of transitlon risk on credit risk within key portfollo sectors, such as agriculture, power generation,
Ol and gas, among othees. The CSA process Is davsloped by Inoorperating Internal Input from various
representatives of business units, Credit Risk Unit, and Sustainability Unit. both'in Indonesia and CIMD
Group.
Ttie manifestatlon of transition risk Impacts an the real ecanomic sector yarias In severity and form
Therefore, Barnik has developad a serias of sector-specific and emissions-based models for elght climate-
serisitive sectors These models are Used to assess the sensitivity of these sectors to transition risk impacts.
Tris deterrnination of sectors and model types is based on an assassrrient of cilmata risk mnateriality, which
Considers both the sector's Impact:on the climate (“Inside-out" perspective) and Bank's exposure to the
sector ("outside-in" perspective).
Emisslons-Sorod Approach
The pelmmary drivers os debtors fihancsul
Tector-Specific Approoch nee ih sach sektor are modelast
— jon the detitor's ermilssion hevala Pricitng
AI Itdetermined ana funebiin af Gteenhouse
Gx (GI) eenlawors from Stape |, soope 2.
and downttrearn Scope 3 idriven.by carbon
mci)
Tris approach Is appiled to sector that are -
less carbotinteriie Or lock sufticlent-data/
Intorrriatise to inplementa sector-specific
Aporoseh Menvever, It is eyet sumakala foot
Jala ine porlinaany Eromelcderatkear,
The sectot4 utliksing tnls apptosch Her
1 Agritultate (excluding palm Gil)
2 Ren estate
& Trarspertaron
4. Metahs and mining
5 Marrutactunng/procesaing Industries
17
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178 | YUOA Firmsinetilify Ampar FT Bata CAB Maya Tbe CSA Procest Approach Summary Transition Risk The CSA proceas begins by selecting several debtors that repreisant different business and tisk profiles for sach sector Subsegueritly, aildebtors within each sector (including representative debtors) are categotized based on their business characteristics and risk profiles, which are classified according to archetypes that allow for ertrapalation In later stages Tris impact of transiton sk is derived from-projections of the financial-position Of sacti representative debtor, transrnitted through various key drivers such as valume, price, cast per unit, etc) These prajections serve is ihe basis for calculating the Probability of Default (PD) for sach representative debtor. The calculated results are then ektrapolated to other dabtors ctassified under the sarne sector and archetype CSA - Risk Transition Procesi Approach neon Dosoter Lewut nat sitak Rumaty paretatta “ lrre 1 Lergrarah Cetapalatar (1 Paman Date Kutpemaread us tes peran Newton Apgrogare Sam yr seretmrp Wala Pu aphaaal Batuan Cet tasrag roaada IT stttia i #mesiun Intenerg wecany : janda 27 " " sayaja LNG tiens | sea spoctra Sei , Tag Seraya #wrarpatanr. area Lana KTT TN Menahan Perrlid Mn Na - F Wu at Kay wertya | Cerme: Matta PEP Gac Cape edit tata Bete f3 Panja 1. Selection of NGFS Climate Scenarios The Network for Greening thea Financial System INGFS) provides widely recognized soenarias that serve as Industry benchmarks far financial Institutons ensuring consistency and comparability In assessments conducted acros different financial Organizations. Implementing NGES scenariosallows for ahanment With common Industry practices, enharces tansparency, and Iacilitates better collaboration in addressing challenges related to CSA at the Industry level, In this CSA process, Bank has adopted three ciimats scenarios from NGFS Phase IV, namnely Net Zero 2050. Delayed Transition, and Currant Policies Risk parameters for both sector-sperific and sectot-agnostir categories darved from NGFS scenarios are Integrated and transiated Into the key transition risk drivers within Banks CSA model These diiyers are Ihan used to simulate the impact Ot CSA on the financial performance and pesitlon Of evaluated debtors uver 3 30-year projection period
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2. Selection and segmentation of companies To ensure appropriate representatlan of Bank's portfollo exposure to priority sectorg Bank Identifias debtors based on sector classification, axposure levela and data avallability These sectors are further seymented Into sub-sectors ar archetypas that teflect similat clirriate risk profiles, 3. Data collection This CSA process regulres 3 comprtehensive and divefse set of financial information, Including Income statements balance sheets, and cash flow statemenis along with non-finandial data such as Scope 1,2, and 3 greenhouse gas (OHO) ernissions or asset-level production data from debtors. Artha bottarn-up assessment stage, an in-depth analysis Is conducted on representatle companies with external data sources and 'proxies used to supplament internal data 4. Bottom-up analysis of representative debtors By appiying sector-spercific ot ernissons-based approadhes the financial performance of sach tepresentatvs dabtor Is projected based on the key transition risk drivers for each selected NGFS scenario, The financial Impact of transiton pressures under these scenarios Is than used to project Probability of Default (PD) velues and PD shiftsfrorn the baseline (noclimate stress scenaria), salamun Report | FT Bank CIMB Magi Tak. as well as climate-adjusted credit ratings lusing Banks internal credit Modelj at annual intervals Over 3 30.year period for each NGFS scenario: 5, Extrapolating climate Impact to other companies with similar profiles The average PD shift from the bottom-up resiits Is-consolidated at the sub-sector level and then @xtrapolated to other debtors with homogenecus ciirnata risk profiles ciassified withiri the Identified Sub-sectors. This extrapolation process formns part of Bank's top-down approach in Its hybrid CSA methodology, The PD prajections for each debtor In the portfolio are then used 10 calcutate expected credit foss (ECL) previsioning. OJK Climate kisk Management and Scenario Anatysis 2021 In 2024, Bank participatad for tha first tirne in the Financial Services Authority (OJK) pilot project for conducting climate scenaro analysis (CSA) to assess the Impact Of transition risk and physical risk based an climate scenarios pullinad in the OJK Ciirnate Risk Management and Scenario Analysis (CRMS) 2024 technical guidance. Bank adopted three climate scenarias from ths Natworis for Greening the Financial System (NCFS) Phase IV, narnely Net Zero 2050, Delayed Transitian, and Current Policies Bank fulfilled ths raguirements of this pilat project using Its intemnally developad CSA process The scope of the CRMS analysis includes (1) Ovantitatlve assessment of climate transition fisk impact on credit risk andi market risk for OJK priority econornic sectors, (2) Guantitative assessment of physical risk Impact on the sgricu Iture, forestry, and fisharies sectors, as welas the residential mortgs9e loan seament, and (3) Ouslitatlvs assessment of ciitnate risk impact on operatlonakrisk and liguldity risk. Moving forward, Bank will continue to develop methodologies and capabilitlesin preparing for the second CRMSA 2025 report, where the assessment scope will bs expanded to cover (he entire credit partfolip, beyond Just priority economic sectors 179
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180 | YUOA Firmsinetilify Ampar FT Bata DM Nlaya The GUANTITATIVE ASSESSMENT OF CREDIT AND MARKET RISK Impact of Climate on Credit Risk Applied assumptions: C5A Projection Horizon The CSA projection horizon spans Up to 30 years reguiring forward-looking — assumptions — rather | than relying solely on historical data There are two F projection time horizons in CSA: short-term (2024. 2025, ps Balance ilon Sheet 2026) and long:term (2030, 2040, 2050). Shart-terrn projections are based on the baseline position from tin accordance with GIK CRMS Banks Business Plan (R88) submitted to CIK Whereas technical guidance, different balance long-tarm @mposure projectioris are derlved fromn actual sheet assumptions are applied For Credit exposure as of Decerriber.31.2023, aligning with short-term projectians (2024-2026), static balance sheet assumption dynamic balance sheet assumption is Used, incorpotating exposure growth AM ar reported in the-RBB Far long- term projector (2030-2050), 2 static SP balance sheet assUmption Isappiled, Physical Risk Bank conducts separate assessments for physical risk, adhering to the assumptions Gutlined In the CRMS 2024 technical Transition Risk guidance, The assessment approach varises . In by tizk type: for Wildfire disasters, a mined Fe0K Ganas: kerna bottam-Up. and top-down approach Is transiton risk analysis-as applied. For consumer murtasgs Ibari detalled in the Summary portfolios, collateral devaluation calculatons Of CSA Process Approach. are perarmedusing 3 bottom-up approach, 2
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alamin Pepott | FT wak CIMB Midgis Tik Impact of Wildfire Disasters on PD (PD) Bank amploys 3 mixed battorn-up and top-down soptoach to assess the Impact of wlidfires on PDA Wwildfire event is assurned to occur onily once in 2024. The bottorn-up assessment Is conducted for debtors In tbe agnculture, forestry, and fisheries sectors to Identify the financial impact caused by two primary factors a. Increased costs due to revitalizatian f The caiculation of increased costs fallows the CRMSA Technical Ouldance ind has been adjusted based on the proportion Ot forest area affected by wildfires relative (0 Indonesia's total prodluctive forest araa These costs ara allocated to debtors whose collateral is located in high-risk areas based on the IRBI wildfire Index. b. Disruption to business activities Bank also assurnes that wildfire disasters Impact business operatlons leading to J potential deciinas in debtor productivity and revenue loss due to crop failure. The crop failure scenano (Crop Vield) & referenced from the NGFS Ciimate Impact Explorer. Similat to the transition risk methodology, the deterioration of a debtor's financial performance based.on the bottorn-up results serves-as Input for assessing credit. rating shifts and PD movements These shifts form the basis for the extrapolation process (top-down approachj, where debtors located in the same or nearby hiat-risk (AB areas are assurned to experience climata Impacts that similary affect their financial performance at retatively comparabis levels. Impact of Wildfire Disasters on LGD The wildfire ayerit is assurned to occur only once In 2024. Bank calculates the impact of forest fires am the collateral value of affected debtors, which tnay potehtislY Iricrease the Loss Glven Default (LOD). The calculatian of collateral value Is based on revitalization costs as guided by OJK. In this calculation, Bank also appliss an adjustrnerit propurtlonate to the area of forest affected by the fire relative to tha total productive forest area in Indonesia. 2. Noods Impact of Flood Disasters on LCD Bank condlcts 3 hottorn-lp analysis of the impact Of Noods on the Consumer Credit for Property Ownership pertfollo. A-haircut Is applied to the collateral valus in 2024, following ths ouldalines outlined in the OJK CRMS Technical Guide Tha reductian in collateral vafue due to food risk is calculated for debtors hose collateral Is located! in areas with a high flood 'risk index accarding to.iRBI data, Subseguently, the haircutreduction In collateral valus Is determinad basad.on the category of building size The decrease in collateral value then results in an Increase'in Loss Oiven Defalilt (LCD).
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182 | YAA Binesinetilify Amponi FT Bata CAB Maya Tbe Bank's Exposure Distribution to Physical Risks Floods Based on collateral locations, approximatsiy 709 of Barnik's exposure in the Consumer Credit for Property Ownership portfollo is concentrated In cities categorized as high-risk according to the Indonesian Disaster Risk Indar (BBI), However, Bank hasallocatad sufficierit provisions to anticipate potential losses Wildfires Based on collateral locations, 628 of Banks supasiira In the Agriculture, Farestry, and Fisheries sector Is concentrated in cities cstagorized as high-risk accordino to the Indonesian Disaster Risk Index (IRBI), The: movernent Ih the capital adeguacy ratio Is influencad by changes In otafit and loss cemponents and AWA, The Impact on credit risk and Banks asset @uality deterioration after implementing climate scenarias Is simulated at the profit andi |loss atatemerit level throuah chanoes in previsianino and Interest Income Asset duality deterioration also affects Interest Income although not ata significant levet Simlarty, dimate-relatad "market risk tmpacts are considered through rnovements In mark:to-market (MIMI valuations. The caiculation of credit RWA and market RWA foliowz tha Standardized Approach for Commercial Banks Credit RWA moserments are influenced 'by factors such as asset guality deteriaration jand credit growth. Meanwhile, market RWA movemenits assume changes in this asset guality High Vieid & Non-Rated securitiss are reassigned #oOothersectors in accordance with DIK technical guidelines, Market risk exposure covered In the chmate risk Impact analysis categorized Under Fair Value Through. Firotit ar Loss (FVTELI and Fair Value “Through Other Comprahensive Incsme (FVOCI, White other @xposures are assumed to cernain unchanged: The guantitatne analysis Is conducted by transmitung cihmate (sk impatis 10 credit ratings and and
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SstibtitsiNY Report | FT Bank CIMB Ming Tini GUANTATNE ASSESSMENT OF OTHER RISK TY Bank. has considered the Impact of cilmata, trarisitlon risks and physical tisks ori mor-credit risk Iyves. including 1 Liguldity Risk Climate change, through physical and transition risk factors, has the potential to tioger other nsks, SUCI as Tiguidity risk. Olven the broad scope and potenUally savere Impacts Of ciimate changa, Nuidity risk could becorne 3 systernic risk for the banking sector and thrsaten financial stability This may gocur i-householdx corporatlons, and finaoclal: Iistitutions -sionificantly Inctease their Foguidity dermands as a precautionary measure following 2 severe natural disaster Bank recognizes the Importance of balanded asset and ability management In terms of maturity profiles and counterparty behaviot while ensuring sufficent Ilguld assets tol cover unaxpecred Nouidity gaps caused by climate nek impacts 2, Transition Risk Bank considers transition risk particularly regarding the asset gusiity of corporate Credit/Seciititles. that have. hiah. carbon amissions exposure This 8 assantiat in anticipating cradit guality deterioration and rating downgrades that may Impact cash (low from loan repayments-or reduce the value of liguid assets. Customer deposit behavior may change duting the transition period due to various climate-relsted “policy changes and climate phenomena Bank. regulariy Canducts customer behiaviot analysis to determine deposit runoft profiles for liguldity managerment purposes, Horrowers may also be affected durma the transition period, where their cash Infiows fram businass Operations Jecline dUe to deteriorating credit @atahty. Credit analysis results Wi! serve 2x Inputs in estimating cash flow discournits from borrowers b. Physical Risk LUguidity risk management blaces significant emphasis on maintaning adeguate Hiah- Guality Umuid Assets (H9LA) to mmitiosts the Impact of physical risks frorn acute natural Gisasters Physical risks can affect econornic conditions and financial markets ultimately leading to 2 decline In the values of liguid assets HOLAserves asa liguldity buffer during perioas of stress when large and volatile third-party funds are withdrawn by jumbo depositors. Therefore. Barik-activeiy moritors - and manages deposit concantration levels to anticipate sudden behavioral changes among large depositors dus to physical tisk aposura 2 Operational Risk 2. Transition Risk Bank emphasizes the Impartance of Operational adjustments to enslire 3 smooth transition toward a low-carbon economy, In addition to-expanding 'taraeted sustainable financing, Bank has Implernented varidus - energy #fficiency Initiatives inciudina but rot limited to: Peducing emissions tirough eneroy efficiency and the utiliraton of renewabia energy sources Initlatves Include the installation of solar pansis at the Griya Niaga Bintara had office, the use of LED Ilghting, air conditioning unit upgrades, Office space reduction, hybrid workine style implementation, a reduction in operational vehicdies, and the purchase of Rerewabls Energy Certificstes (REC) and carbon units (rom IOXCarbon
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HI juraginetirty Repot PT Bare OM Nlaya ' Enhancing (Internal and external capacity regarding sustainabilty Isnles relevant to each business line, Induding, training on. sustanable finance practites in hloh-emission sectors such as palm oil plantatlons, socializatlan Of sustainable finance polloiss and prodedures- to Business Units, sustainability ask. training by UNEP-FI far Supporting Units and tha annval The Cooler Earth event for axternal stakeholders. Bank |is committed to. continuously Generating positive Impacis through Various initiatlves telated to the transition toa law-carbon economy. b. Physical Risk Bank conducts @ualitative assessments of physical risks related to floods and forest fites, referring to: the CRMS technical Guidelines. These ekternal events cari Impact Banks business: conitinuity and operation, particularly affecting Infrastructure, communication systerns, and the use cf bhysical assets at branch offices. The approach begins with zssessing the value Of fised assets In areas classified as High Risk far Noods and fires, based ori Indonesia's Disaster Sisk Index (IRBI), Furthermors, Bank considers past disastar events thiat hate Impacted Its operations. Asa follow-up and mitigation planning for physical risks of food and fira disastars, Bank Is making efforts to do the folluwing: 1 Bank hasestablished a Crisis Management Team (CMTj anda Crisis Coordirating Tsam ICCT) to oversie recovery and disaster response effarta, ensuting. adeguate escalatian ptotocols, especially in crisis sittatons| 2 Bankdocuments and regularly updates the Business Continulty Plan (BCP), Disastsr Recovery Plan (ORP), and conducts Risk Pesessment— Location. Continuity. Plan (LCP) to anticipate cetastrophic events & Bank has designated Alternate Sites for asch work Unit to maintain operational continuttydurinodisruptions Thesemeclude Dedicated Sitss Split Operations Sdhamies. and Raciprocal Sites, sach mariaged by @ Location Incidant Commander and Location Incident Coordinator 4 Bank pripritizes the Transfer Rlsk Approach as part Of risk Iniugation planning, ensuring that all branch affices. have Insurance coverage for their fixed asseta 5. Bank has a comprehensive SOP outlining New btarnich openings, which includes the tollowing criteria: The sits must be siratagically located with strong business potential and free From disastar riska 1 The bullding should! be striscturally sound, provide adegiata space. and meet operational necda ' - The premises may Include shophouses (ruko), stand-alane bulldings, office bulidirios, orretall complexes. » Clear poperty ownershik Proper documentation (land/bullding certificates BUliding Permits Land and Buliding Tax recordzj must be available and registered Owners must be involved » | New. outlet. openings must alian with long-term plans, ega mirimmum lease tenure of !ive years
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APPENDIX, REFERENCES & INDEX
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186 APPENDIX Organization Scale (rossa Categories Units 2021 2023 2012 Total Eimipioyees Peonle m0E3 Ti16 10036 Net Protit Rp emsllians GEA SA ESA 205677 Operating Incorne Rp miliians B917536 18.785,520 18186572) Total Loaris: Fo miilions 228002205 FISIKSSTO SiOtA Total Trurd-party Funds RD mneditona 260639227 ZISAG1 70 227188537 Total Capirahzation EBauaty Rp millions 53196327 KI3ILIN 653776263 Payablev/Labiliti Rp mulia 307024 ET 285 ON BRI 201473 125 Total Axsers Ro mullinns 80205 394,362733 306 75A 299 Branch Networke Oie “7 Ag a17 Number of Products and Services Produets/sengces 3 1 195 Pillar I: Sustainable Action Employee1 Hosed on Employment Status Irosegi-c.al IGan 2-7, a-61 ttratus Permanent Employees 4828 5207 an S181 «7rag 539 Contract Employees «1 399 860 464 Lg) “38 5457 ssus San 5545 333 5557 Total no Wis 1036 Mutia Bara Hina Net We MEP Tatang LL Aa TA aya OM REA NO AGE er PpROpa aa
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un Repert | Ming Tak Employee1 by kagion ica a-7i Jakarta Repion 353) 323 3516 30sa 3,542 3166 Sumateri Region ko s5 ks sg Pet sko Nest Java Rerlors al 528 33 515 p273 h3-) Central Javs and DIV Region Ia «70 325 30 325 500 East Jawi, Basl arid Nusa: 528 nh Sia 733 ssD 733 Tenggara Regian East Indonesia Reglon 243 264 250 169 237 289 Sisi Kasy sape KAT x54s Sa 5x57 1 Tris (0 Miite Bare Mor POC Mang #riokipera Layaperemi an Lantai Ad Wap Management by Gender and Poslitlon Level (Gm 4-7, ow-il Position Lavei female Seniet ktanagement ma 29 1 83 ng Eri Midoie Management 301 39 896 634 s Junior Management 35es KIP 3524 3982 Sate 3835 Nun-Maragernent &3 7m Bas 2x0 a29 1012 Sa57 306 San 2643 3379 5557 Total 1063 ng 10235 Empiloyser by Working Unit Working Unit Female Tamala 3587 Business rnabiles Kl Ina A26 1029 Ne 376 5457 5006 SAT 5645 537 357 Tatat — Ipar na bg
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NOAH Binesinestitty Gmport Employeer by Age Group (eaa-7i «25year 2s 229 230 285 ng 3x2 » 25-30 years 1025 Lg 1096 La2A 1085 1607 » 30-35 years — Lo 1302 ize |268 tai 1222 13540 years yo7a 13) ya 1070 155 1086 » Ha years Lada te 173 tas 1697 Loe Tetal Mo Tue Hh335 Education Lavai temala tamala famoie Wp to High School rs 70 185 » P3 87 Welomat 1 3 3 3h 1 ui Oplona 2 » 2 ' 0 ' 0 Dipioma3 30 634 z2 689 35 as Diblorna 4 w a Cal E1/ 2 25 Bachelars Degree “2 AA «358 RAB 472 Abe Masters Degree 2 “3 2 pa 314 Ovetoral Degian s 2 s 2 6 2 Total nga Ns 0336 Monagement ond Employees by Citizenship of 2024 (car 2-7, v0s-1) Postiion Lov Total Board of Cormmrussionara kl 1 7 Board of Director El 1 1g Selor Mandgerment z2 $ zr Middle Management 1558 ' 560 Jutnor Management TSAA oa KAI Nor-tanggernerit 1556 | aa 1386 Tera. 107 “ NGRO.
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Employee1 Barad on Wationality 2024 Asia 1953 20239 4 Sita! My Pembart FT awak CIMB Miagu Tiki TS 2022 Amurigah Inchan dr Alaska Native Linen aibinimah mei rada Native Hawsilan or Other Pecific Islander Wnite ole ja Joo Hiapanis cs Latino Torsi 103 1 ajoloe la jo lo elo 'ojoe'o 03 Now Employoes Piacemant Location by Region (Gm anis) Femuta Famaje Jakarta Region 53 “8 325 s3 370 Surratera Reglos kr) & ps 3 A 25 Wesi Java Region Bl 6. 302 3 “NG 5 Central Java and DIY Region 3g 34 "a 3 33 29 Best Jaya, Beli and Nusa n 5 as H8 at - Tenggara Region East Indonesia Region 3 40 3 BI 38 z3 3 587 3 753 31 Tan Toral 1597 154 1855 «If years 455 4 504 301 338 78 Ii) years 321 2a6 386 235 38 Ia A-soyears 54 38 2 ge “3 25 » 5D yodrs v 1 z 1 4 t 0 G8? 31 763 Lu Tan Total 1597 1594 1655
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Employee Turnover by Region Icii nori Jabadstabek Repion m7 na A32 38 -0 Hi Sumatera Region 180 a no 70 Ti6 109 West Jaya Retlon 7 3 38 s P3 60 Central Java and DIY Region 54 Ta “9 «8 EN) Bast Java, Ball and Nusa 8 Ki: ye 79 7 Bs Tenggara Regian East Indonesia Region «8 "8 18 5t s6 ss ms 12A H9 501 NOT 208 Tental 5. 1d 1816 1313 Kearon femala Female famais Normal Retitemsnt 37 BB 83 n sa 30 Early Retinement tot Kiealth va 1 II Pal 20 35 Reason Pesigned 453 389 ds «7 636 C0 Passed Away 5 3 s a & 1 Otnes 337 337 268 ha: 261 2 36 22: 829 kasa 1007 Oo Total Pd 1510 13 Employee1 Leaving by Age Group (om NOk-il Female Female «25 yesta 51 . 3 “3 ea P5 "25-39 years 252 258 Z9 208 323 355 » 30-35 years 266 73 23a 166 Pil 25 "5-40 years 3 98 168 Rs -3 ALL » Ik) years L- 1aB jas 3S 166 122 mc 729 229 kasi 1007 2D: Total 1 Saha 159 |
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la New Employses based On Entry Patih IGxi 011) 20221 Entry Path Female — jumiah Totakthrough Sestt Dessloprrent Kr Kura 5. bi Itu 8 IL 1g z3 Prograrna (PPS) Ti M tera Aa Kan nana 308 3 607 337 232 529 389 324 583 Frontinass Others A95 Zat Ia «re 391 TP LAT S6 760 Total bis) 687 1597 31 783 LE an Tah 1853 203 2023 2022 Ernployses Joining 1597 1694 1655 Ernptoyses Leayang Weda m0 1s Total Empinyess at the and oftne Year 163 16 aa Vslunttary Employee Attntion Ratio ce Votuntary Turnover TIK BIN Mami Employee Performance Appraisal - Number of Employee1 Recalving Promotions (ari wou-al Arrarimant beruits Tetal Misa 1202 1610 Percentage Ts m —
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A4 Hitenginasilify Opor 192 | FT Bata Caleg Maya Te Scope 3 GHG Emlsrion? in Financing Portfolio Based on Sector - 2023 Icope41 Finoncing In : s 3cope muisglong mikona an Emi, Waeignteg Emissian Kobar |etneslang,. dakenahg pan dnn lenong, ben, icoal Smk Sura #co,al daa Agriculture 308636 14253 463 37 - - - Ceme 13739 4259 3770 25 Coal 25734 max 13 1) ktos & Stisel aan 100 3ea “1 - - - Aluminur 2 364 EP 51 Oiland cas 1aros ah -a z0 233 nei 39 SN ON UKK 2068 1283 P3 Generation Real Fatate' Aa Isag 10 x9 Trerapottatan 72810 28 104 1 - - - Total Bora 3Ms9 262 3s 1929 ni z0 Total Credit Fm 233699 Scope of Emisslon Calculation aon from Financing Partfalla
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Scope 3 GHG Emisrlong in Financing Portfolio Bared on Asset Closs - 2023 teupelt1 Yector Anoncing Ir 100 Emissjans Emisyions Welghred teobiionsi | otelong, Akon oategnedyletmustang, Anantiy “bata WC0,e /kp “ I1c0,# tp | yoga bilfona) See 1g) bililona Bend Investment 3205 90 3 z0 203 sa 10 Business Loara A39 10878 400 33 137 m7 33 Cornrietcial Real Ekara 20259 543 80 “0 Mongayes 371869 692 . «0 - - Motor Vehlcie Laans TA Dag 93 25 — - Scops 3 GHG Emisilon3 in Financing Portfolio ed on Sector - 2022 Senpe 142 Ma Si aa tCo,el bitiloaa) Seore 10.01 Pa dr Agriculture 201162 Bah 38 40 - - . Cememi 26263 TAB 3029 25 Coal 23K Pen 328 24 toa Steel 4A082 1893 409 43 - - - Akamimum 554 127 RA s9 Oitand Cas 1542 Jaa 712 28 lea mm 29 ana Paya 50488 6709 29 22 Real Estate S98935 158.0 26 «3 - -
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Scope it 1 Tcope 3 Finemelng Im Emsisslamu Welghted malty 2 tp ama) Emiszriong - Walghtod | Eminsions Thovronds jt para Gvafity Ithovsangn jins CO,81 Yeore vco,al Aa Scope 3 GHG Emisslons In Financing Portfolio Based on Asset Class - 2022 tcopeik3 teope 3 sector Financing In 160 Emiusiang Emissiopt Emisaiona Welghtog | Emissions nakas Ina Data Owatity (tinausandk aa, piltianal score Ld bitilocal Bond Investment 8721 1023 173 2s 8s 1737 19 Business Loars 2739 25765 368 3s ss na2 30 Commercial Fest PN . ena 11281 3n9 leg 9 Mortyages I73994 207 3A «0 - - - Mozor yehcie Lgana 92990 889 98 26 Total 26431 2989.4 2hh 39 189.0 n7a 29
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mak Cina Magu Tik Scope 3 GHG Emisrlon3 in Financing PorHfolio Bared On Sector - 2021 Yector Icopet k21 financing hi Emisilona Intemsity Lco,e fp bihitana) re0, Emiariang (Kp aitem) | eahoutangs rcosah wolonted Dula @uolity Icore Emisyions Intanatty (C0, tp bintan) Welghted bata @vality #core Emirstons IThowsand? 1o,e) Agriculture 26313 E-1) 39 39 - - - Ceme 55851 20771 3630 39 Ceal Pa 2970 33 s0 - tor 4 Steel X7 2 43 49 - - - “Mumin ut 9834 39 - Oi and Cas 528 807 27 z0 - - As ang Pee #8035 325 Tak Pa) Generation Real atate 0222 526 27 42 Trereportaton 163889 1402 26 34 - - “ Totat - 107,559.2 32693 30k 39 - - - Dang. rata Scope of Emisslan — Calcutatian from 5221 Financing Portfollo 195
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Yector Bond Invetrnetit - financing hi sapi Irp sililon) Emissions wolaned Intemeity Dula ho, a tp oma) dam Ovolity tcore Emisyions Antanatty (CO, Mp billona) Emirstons Thousand? 10,e) Welghted bata G@uality core Business Loara 627793 30981 427 “9g Commercial Real 1 Estate Murtgayes 382577 n38 28 41 Motor Vehicie Lodns TA Tah "3 20 3 — Total N 107,559.2 32001 Yok 39 - - - Pillar 2: Sustainable Business Lending Bsed on Economic Sector fp militons) (cri rio) Isvasa yaa.) Ina c-ujoa.i) Growth (X) 1914-2022 2073-1073 Housing IIsaKan oo IBRROSOA 38308224 R46 152 Inaustry AOBASEM — SWSGSIBI S7IALS2 ana 112 Bean asia Macet TAS oo SIBIKEah oo SATA s01 Es Business Sanaces DIKAGINTE 252.002 17186361 ug7 An Cansumptan SRS0IEA, oo SaNTEEOa IAM02SI 1616 »oa Agriculture 1XE20,817 K3BOL0AA 11185,251 870 7. Otners IA SSUST 32569302 Ia 056 «39 733 Total 225002018 omtIeuano oo mgengI &a5 Pi
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2024 Sunlainihy Pebort. 197 Ft mrk CIMB Mag Tak Lending 8sed on Geographical Location IRp miillonal ica Fsel tegion 1024 1 1013 3 10221 Jakarta TE2EILAN IM 151322585 3 Wareghag K3 Sumatera (Sera Po AASBGKKI Po a6ep3ns 7 Eat Jaya 1S0ba706 6 MAAN 8 pasapga & Central javs 7654325 3 kere) 3 6256385: “ West Java jog7sosa 5 NG er7nna E3 ga2i7ia s Others 10953,059 & 1453220 3 SERA 3 Total 12201002905: 100 21RI69870 10. mesng 1og Gross NPL Ratio Per Segmen (LI Irn-ca-anon.a) Dercription 1014 10321 2022 Consumer Banking 23 1g 20 Emerging Business Benking (EBB) “ 3 32 Commercial Bariking 14 A1 Kia Corporate Banking c0 5 o7 Total 18 20 z8 Description 101A Target 1O1N Legiization Nat (nterst Margin INDM) A20 am Courto Inevene Ravo (CI) Pu “aU RT ROE me KONIEOK Yan Credit Growth S0X-TOM Crown M Custormar Deposits Sawan Tom CASA Ratio G20M-6BON BOOM coc 09121 ask
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YAH Hinmsinetilify Oeson 198 FT Bara DME Mlaya Tie kumber of Customer in Current Accounti, Savinga, and Deposit Accounti lindividuals and MSMEs) 2022-2021 Iru-Ca-O00.Al 2022 Osteriptlan Total Value of Current Accountt. Saving, and Depasit Accounti tinaividuals and MSME3) 2022-2021 (Rp mililonil ire-ca-oo0.al z024 Dercription Individual Individual Current Account Iog7s —— Am7AS7 167513 ta7220a NASA GAN DE) Deposit MAONGAKI —— YAOMAIT 4K1S238O BRA minsjoa Pa Comparison of Healited Economic Performance Description unt 2024 2023 2022 Total Assets 2e025051 334264753 30675A LA Bank Ananeing RBO1AS 71363870 NSEN NA Thed-party Funds Ken 260638177 ISSB61670 Bass Operating Expenses ai 2004535 BENTO 77258 Nat profit Ga98934 6551601 Soge : NN Non-praductive Problernatit Earhing Assets 7 “arti Motyfrodilactive Atsata to Total Earning age 1 158 Assets and Nonvproducthe Assets 3 ta NPL Grom “4 ta loe 20
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2054 Sinlatsiiy Rebott 199 FT Barak CIMB Magis Tik Daseriptlan Yadi 104 2023 1022 NPL Nett 0x am 075 Return on Rasuity (RDE) 1634 02 hr) Net Interest Margin (Ntt) 2 a09 4x0 aa Eficienty Rate (BOPO) 5 al a02 kukus 10 Loan to Deposit Rat:0 (LDR) -8630 pa10 8563 Liguldity Coverage Ratio ILCA) Tg 8 Indivoualica za 23167 aa Mate Te mapincunan Pep AP Or ONE Pena Ki everneri MN tina Prem ementabioe Mi murstatnyat be rat cam bar latin Ii 16 Sumadi made aer Arenitim Ceegaty #UBI France amen hitam Economic Valve Distribullon to Stakeholdera tRp milliong) ica 201i) Reporting Period Description 1021 Payenierts to shateholters (hidena paymental 3084382 2871843 234sEa6: Payments to the govethmenit Itaxes leviss and azas imosem Kaka #conerni: Valus Winbeti Etomorric Vafus Retained Ion.90e 2826169 30an
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YOAA Fineain Renon 200 | ot mimukinyanan Handiing of Finance-Related Customer Complainti in 2021 Compisted In Progress fatal Type of Financial Transoctlon 5 Compioinis Total Bancasmurance . Goo 5 agen - Oupasita 3 10000711 - daow 3 Elsetranis Banking 36156 35K . Os 36 A KNAIDebiIt CardIATM Machine: DS aman 1? oten 101754, Credikcari Aa sam 1os: KO01 wars Unsediunsd Credit 108 Soe 1 os 103 Mokar Vehicle Hihani:ipg - cara - anom - Woreng Capital Financing ” Kaos - Aron - Homeapartmenit Ownership 3 anon a01 2 Otnes Fundrsising 5. jeaoa z kata Lah Mutu Fiarsel - cgom - Ono, - Sawnga 5 GAeaN 2 0328 29 Wecith Management as Yono 5 Ocea os Trode Finonwa/Lettar of Credit 5 000 - angan a
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1 Sistar Febort Bank CIMB Magu Tak Pillar Y: Governance and Risk Dutles and Responsibiliiies Related to Sustainability ot Audit Committee and Nomination and Remuneration Committee Na Char Har eripitan at Duti 1 Audit Comuyiittes Audit Comnmirtas adslsts Most of Cammusloners In tevewing and clartying finaposi Information, the selection. appointrnent, and supersision Of the Independent auditors, #valjatirg The bftecthenesa Of tis Intesnal audit function and Intersal contidd rnechanilamn, The Audit Committee atso tupersses CIME Nisga's compilance with ptevailing laws and regulanors as wol 43 The ynplementaton of sustainability In tns Bank, &Z Naminatianand Remunssation Cammires Inthe nemination tunctlan' Responsible t0 provide recommendanons for pronpective members who meet tie regurementi 29 Merntsers of the Board of Commusioners, Sharia Superveoiy Board and Board of Dirgetors & the Board of Commissipnarz, to be subrmnitted fbr the General Meeting of the Shareholders" Upproval. Censideraton made by the commlttke In providing #ecommendationg Incidrta Identitying cardiidates for thair awareness ot the suswnability ahncipls and considering the result af cendidate's Sustainability Due Diligence fit anyh Iii rernuneratan unctior Responsible to compile ali (rw structure, polidea and Nmeunt of emuneration far the Board of Comnisskaner, Shana Superysary Baard, and Board af Dkectars to be subrnited to The CMS, ad weliag providing evaluabon resulta ad recpmmendations ti tie Bioard of Commnisskaners regarding tie remuneration bolisy for Executive Office andempiloyees, ax well astne Committee CA the Board of Commitulaners One of Ine congidered factors In runhing the #emuneraton function is ine pesfottnhnce target of ths Bark or Bonrd of Commissioners Board of Dirsetora, and Committee-of the Ticard of Commissarers individual perforenanes, including sustainability related performance. Io Fitk Oweraghit Cornirtes Risk Overilalst Correruttisa mania tne mplerentatan af BOCE dulles to (mplement and managa Climate relatod riska Number of Anti-Fraoud Troining Participants by Bank Operational Region (ox 205-321 3 Managamant tmp3nyee: 855 Management Empioyoer PUNIAII Managament Employeer Ne Minan) Jakarta Reglon o 3582 2 o 1455 o o 1526 o Pia GP) 1 Ea) 0 usa a P) si: Hae: Saud 0 1 » 0 1s » o Bj Pesat ara Ta 9 “5 2 0 5 o a 3 a East Java Region 0 2 0 0 naa o o 2 Er)
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Managemani tmpioyeer PUMWET Management Empioyees PUNMAIT Manayement Empioyeet OMOati East Indonesa Region Trarung in modulesheld o 2207 ke) o Ran o a iya) o by HR Total @002 6942 2595 Mata manga preea arnd Alamat ut Ordtora Fraud Case Settlement (Gm 205-1, 205-2/ (rm ca-stoanil umbar of Ca Intarnai Fraud Care 2023 Compieted 1 7 3 to Internal Settlement Process at the Bank c L) 2. x Nat Yet Resotved G 9 124 Followed Up Through Lagai Process $ 1 1 Total Fraud - 2 » Mhotas Ardsitena Lv ini Aa Hua arum Lamais peti Are ha myULkdd C5 KU sean
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2001 Senlatamiiy Pebort 203 FT Bank CIMB Magi Tak Pillar 5: Advocacy and Stakeholder Engagement Total Troining Porticiponts by Position Level and Gender (am aowillacos aa.) Peseriptlon Senior Managemerit Apt 2727 3sxe 2216 3ya0 1355 Middle Management pam SB 2200 Ha0a Ass 16350 Jurjlor Management 29429 bee mad Tenan 102739 Isisa0 Totat 2 ne tessa0 tee isxnae 35s714 idustng rn ekengemn Wei Paw tm Pete mtr seo batin poi In tie bmammirig: treoddiihm Number of Training Hourz by Position Leval in 20215 (cz #ou-tl (adas adal Tetat Training Nours Number af Indivituuls Senlor Managemerit Dae 281 0 21 Junior Managemen jan sa 2210 m3 Nars-Management 2872 1934 5. Mendusing on piaybaa ain Ve NEKi ran Number of Training Hours by Type ot Training” (Gear Uo-iIJACGi 8.6.2) Type ot Training 209214 2023 2022 Manngetial, Leadership & Soft Skills 8602 RnB warga Oewtlopenierit Progtamn & TCBB Kang YAsg S2 196221200 3D (elite IT Uesut Reskilksl 155217 S3s31 18559500 Sales M02A3 Bas 1017925 sergee sayas tazam 1a232009 Tesarufy, Faance& Tax 4375 5709 sznea2 Credit DabA6 25396 1648200 Shania: a00. 44571 6032290
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204 YO2A Biimainatilify Ampar FT Buta CM4E Naya The Type of Training 21011 2023 2021 Wansactian Bankung 2 2 iaes30. Culture SAK58 BA2 S77ENS Retirarment KE a96 158K0G Sestaimability Finance 72025 51258 122350 Others - “ - Total 2583 2AS522 Inosrara Meninjekra arm pkai kui HW (niaga dya we Ksna vuah Wy Clhe aierviip (reisbas. Number of Participants by Type of Training (G1 wou-illacar a.c.i) Type ot Training 2024 2021 2022 Manugerial Leadership & Soft Skilit Oresopenenit Progtamn ATC: Risk, Corporate Assurance & Compliance zp (nehuse (7 Upekit & Hesti Sales RE | 2 (ENI. (lele (Ela le lala la la (If NIPUeRAng Orn bleayoe sair Pake peka eta arm WP petistpentmti Iri tihe hem trd.
Page 205 OCR 0.459
2001 Senlatamiiy Pebort FT Bank CIMB Magu Tik Employee Competency Development Costs (Rp millions) Iype of Development 20214 1023 2022 Education Organization B3 B3H0S 173 Internal Seminar 4 Course 2001 200 2000 Oversaes Internihl Seminar 4 Colin Kh 1o0e an Corporate Culture 1236 3951 3483 Ttalning Center 101100: esa BEN Opetatanai Traming s3y0 ket) E2su3 External Initlatives and Association Membershipa (Gai 2-41, rsiojIsuswa Li31 113.2) Organization Name scope Porition/tnvolvemant 1 AC! Finanelal Markets Assoejatsan (ACI FMA) International Member & Indonesian tenjers Association (AE!) Natioriai Meribiay 3 Indonesian Payment System Amsoelatian (ASP!) National Member 4 Banking Compilance Director Communication Matianal Director af Compliance. Terporate Aftates and Forum (FKDKPj tagal as Chairman 5 Andorsesikri Corporate Setretary Alapelaror Mistis Ditsetor af Cornpikncs, Corporate Altairs and Sa) Lagal as mernber & Indohwsia Foreign Erchange Market Compittew National Tereetor of Treasury & Capital Market as Ci FErAci B Managariani 7 indorsesia Sustainable Finance Initiative (KBI) National Member Bo Finnrsetd! Skrvibes Sector Altkenatya OlBLts Natlarsal Tereetor af Cotrpancs, Corporate Atals and Resolution Institution (LAPS-5IK). Lagal as Chairman of the SupbrVidoty Bond 9 National Associatikim cf Comeneselai Banks Matari Barik asa pernties ar seseral Dihectoru as (PesBanasI Managemani ID Indohesian Bankers Assoclatar (RI National Merribar MT Indonesian Chamber of Cemmneros & Industry National Member IKADIN| 2 Banking Operations Directur Communitaton Naticrsal Trteetor af Operations & Inforratkari Forum (Fxoop) Technology as General Treasurer 1W Indorsesian Credit Card Assomation (AKKI) Natonal Member 1S Indonesian Banking Human abis! Fururti National Mervituar (Heri
Page 206 OCR 0.404
(Ma Keenan PA R06 | pr tank CAK Moga lek REFERENCE OF FRAMEWORK AND STANDARD ON SUSTAINABILITY REPORT FOJIK Ko. Ko. indo Index Maru Sustainability Mrategy AM Saboretion en Sustainability Strateyy Li 81 Ecamurnio Anpects ng 832 Ervwonmental Aspocis us 83 Sorial Aapett ni Company Prafite a Vision, Maswa and Vutues Of Sustainability 6 tg 2 Camparnya Aditraa AN - Ertarprive Scam Aa rak ca Producta. Servis, and Besini Actntias “ 3 Murnbiersfrig In Assesiation 13 ca Sigrificant Changes in Iswars ang Wublic Compunie: s (1 1he Sipara & Directore Explanatinn taat # #espontibta for Impiumenting Sustanable Finunce Ba, 128 £3 Cermpetency Dereloprmont Ralated to Sustalnubis Finance ia 3 Risk Agama ah the Imolamwntatkn of Sustainullu Tina BL Ig £ Betatibos wan Stakehdkcmrs Ba Isa Es Aroolemewin tm Templernantatian er Swmainabin Fivana — Li Sumtainai/e Culture Devesoprnont Activttics. 11162 Fa Camiparson of taryata to perfarmanwe of production pordalia Anarcing taryata Of rsesvuante. - tevinae ak wat ar penfit and ka Fa Cempataon oftargat ts performance af porticso, financing target.2t mvsatmenta mm financial BEI Patumentk ar otojecta in Ina wita tee Implementation of Sustmrebie Finance keedantefomutan3 "4 Erwwonmertal Costa That incur 104. 1ns rs Us of Erwwarrrwntalty Freivdiy Motu talk a
Page 207 OCR 0.353
LE KATA NI Fan Cant Ming tis 1207 foge Number Fe Amoust and Intensty of Energy tised Ye, 20 La Efortu and Achlevenjanta Of Energy Eteiangy and Use ot Retewatilt Enorat ” .8 Water Usage #0 P3. Impacza from Operasional Atess Ngar cein Araxa af #islivesihy tg laa ra Bioaiyeriity Conservation Etarta m2 et Totat and Inteesity of Errivsions Generasi ty Type MEN "n Bi ane Merah Emi Redurkior Maca 1 FT Amourtat Waste ang EMuwnt Genarnsodi tar Tni ” Fs Giccurting Kastis (fany) E) Par Mumeet ant Material of Eewsonrnental Cornelaints Awceived end Oesobedi ing sada Pertoemanea LL Comenitmretto Prowde Servieeror Egual Products andior Servises to Cenutumera Lai Ba Gajah Erriilayrnerit OpiportuNNty bad F1 Child Labor ana Forced tubor #20 Reslone Semimum Wage “ en Decont and Safe Wr Erummament: ro F3 Ermployve Cacability Training and Deweopmant kidd Haa Impact af Operation on Siirsunding Cdrerhunities 38 (ta Fa Community Carailainta is 3s (adan anberimerne bui 10 te #26 Innowatian ana Denglogenentet Suatainstie Fingncsal ProcsarinSernag Bem 2? #roduce2Sipevices Ihus Niee Eicon Evalunted foe Safety for Cimioreera 8 FaB Produuct/Servkae Irtamet da #20 Mumbat ot Product Necaits aa #x0 Cuwormar Satisfaztins Survey on Susterattir Financial Products andise Setvwars ina Ta Lahar: Kun) Merman Yariticepon from Indapandmne Barti Far Pi C2 Freliback Sawi ui 3 Nesponses to Feedback an th Pravipus Years Sustainability Report 1
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208 | Ha GA Maa “GRI Standard Content Indox Statemant ofuse PECIMB Niaga Tok tar mparted the mErmIbOn Caed F thim CS content indesrfor te poriog Jantiary | 10 Decembar HI. 2023 with setmones tote Gre Standard. Oh usad GRI 1 Foundation 2071 Iminajan SN Mengapa mterlarure o we Cai tegatamantti: PAN Eta .-- bear AnOnen — EEANANGN Tech tariaar GRI: General 21 Ongublsatooh detalis « 2 53 Keefjoemekkedm ira “. reberting! 73 Reporting peltad, Peegukneyand Hi centact peint: 24 Awutaternenen tomat . 38 Siberrial muurimoe Hi ROTI 26 Mutivitea Value vbiotrs rd otfate 43 Besinserrelatanatves II Erulopoae 106-188 IE Vines who ane not erminyesa 186 DA Gewginance sirucflre and WA kta cempasitkan 2: Momination 2nansloctin afte Cena pegtwst gowarmonow bodz BW Chair af the Kighee pevemnnce Beat wady 1 Itt Node ofina ngnesi gowernanceboay 2189: ormesing the anogamnart Cit mma RAL Dilaguben Of eboonweiity far Pa menaging Mipagi TK Aeearira heberrgominancs katy KSTIB M eLaLanalNnty Mapan ZAS Canfhitwofinteheet batu 28 Cammuniatisa gt oritical concern. "AMS 217. Ootectwknowisgge af ha highakt—7-RA. 0: tt Bai Bealudtian ofthe perturmunce af th TA2G: 2201 (Mocosx1o determine rermungratian Was: SERI Annual tatal cotmoansstion (tio “ Gtutertelitan sustalrubis Bca Mwonopeman strategy g
Page 209 OCR 0.281
AN Ket aenitar agh Kaguiramurntiy son ttaat tnusan — baylemetia Gi 2: Ceneral 224 Embedsng pality commikents lada Disedosureas 2071 3S Maceesanto rernudikte negatiyg » mpecia 228 Mecburilaren Kur semking advee arud 5354 Saning mooerra GA» Canwral 337 Gampilance with linon ru 1 Discloaures 2021 mepulatio DIN MeribitvO aecelaton ae IM hpotoaen t0 utakahitla 1S engagaran: GRI 3: Materiai 31 (10c0E1 20 determine rnateriai top «ra Tople 2071 - 32 Atofenntedaltooea lau 33 Managomerd af rmatetal topi Ka Gpn 206 2011 Dewet ecopomnil wulun genarntd, “ 2 Ananial impikitkundand otnet Kaka 35 IST era opportustis due to orriate enanga ter rwtirwrarrit Diana TOL-4 Financial wentance trorri “8 Havana Gri205:1ndirect. 2011 WWrastructure investment In eonornit Imphsts temdees hubeortod mpuoti Antisorruption to cemuptibe kai 2052 ComMuricaton and training ria pol about anti-corrupkion seilitiog api 12 procedurua 253 Canfimmiil incidenti Of corruptlan Sa ard agtinnataher G0 306 Anti BET Wak setang Por an AMA. 98 Bebaviolar 3016 erncikan Gpi302iEnergy S0) Eror) tarbemptisa Whtin wi mera a01 ' oraanantiae 3022 Energy consumptian outude te bt rganbatkar 3TEA Raduction af eneray cenkuraman Kou GR303. Waterand 3011 Interactena with watar maa shared 30 AMuents 2018 merource 3043 Water coneummgsion Bg
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Lana Keperrma daa ASI NO anna Ala asa va Gitu Monaari 3044 Denature Opernllotwal vites swreed, lens, managed by, oradjacert ta, Meet eter UII RN, Ritat PAN Aap sing Ini bilogisersity wali Penuiremuanita anita dmwaiar tourer un Hd Jamter wantane Sianiiwtitirranets af mctkmen. ILEN Rip List ses0lut ar salih Corrsetvation Jst mpecites with aarted tiy Oparatiang 206 retsyy Iudireci (Senpe Ih GHG - Oliver ittiest Soo 3) GHG man CNG erribsiang iribansity. @educiionef GMO emisiont Wenger cundos INOx star dnletes (song and othar significant 2 #eresshtr Waste povetation and significuret wowete-nalkhes Irrpacta Niser diyerses rom PEpuNAl Wewe mapel on Linen @arvervrnobriti #emata te supply eni and wetan takar News servploya hilme ani amiployee turmaner tieotiln pronnedukd to Muli-berye empioyese thut ane sort mreAdad Lo emparary cr part tirrie brnoloyees Diyenitul lwmer Oecupatianal.— Honitn and Sutoty Desupttlonwi Pest and sat maragarnem wita 3 (karang iduntifeatlori, Vk mentirrink. niat Irielcdrat Ben mei) Orouput jan Kanit serdoa
Page 211 OCR 0.305
Gan Memaaru Kaguiramurntiy son ttaat Uennr Ketaanitar at FI Bank Sop Manga Ink taurer ta ut Ia) Gia deret A4 Vhirker partiopason sansuitasan, 70 and camimunegtisn an oecuputional Houlth and Satoty "esitirand zafote 4835 Wurker Wolning os necupitianal 10 Peatth and safeny 206 “Promotion aware NUN dang AO? @nnentida are mitigutiod of ya werupatdral tuh os sep mp3cts linked by bonnas wlatioealirse . A03. Workorz covered &y an pecupaticoall 10 #esattiv and mataty rriMmesgerrwri Bea) 40449 yyorerelated Injuner ya A20 Wodoeelated Il #uraleh " 10 GRI 404- Training — ACA Mesragik Moti dah tralrvirag god yaah 30K and Education Barampinyes aa - 2043. Pogrurutorupgrading amplowe 7G akik and transition aisintamoa ia - ai #ercentaga cf amplnyosa recating - regular perforenance and carear Werenlopinent rewanAn MRI A08: Oiversity A05 Ewerit of gmernasan bodeware (IMA iga #0631 Rotioof basic ailaryand, te wstemarsrdtikare Of swarratrs Li Pri GRA0 Secara SO Human tlyhtspolley orptocedlure - Practicis 301 meweng for mecurity acer GRI Ik Local AI Oparaticos with local community. er Cemmunitlss RAN Ong ereait Imbau hasan and development frograrns 2x1 814 Suppnar ST Secialarnapa for new supgiar - MUD Negotike 20641 irrpincep In Us 2 Sappiy chain ary actigna telan. GRI 416: Cumomar SEGI Asssesmwnt of One hesitn una zafacy — Houlth and Safoty posts Of ptodiset mid service 201 K6 woidonte of mn-cormpilarus 3 Canceming the haxith and satsry
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(IRI 417. Marketing and Labaling 2016 Mo. titi tnuan bayimutin Jaco mantan ATAL Meguirermesas far poductand “ pences iNoemarian and mbisling Ath2 (ncidenta af non-compoliuncr 3 cenuwerung preduet ana sanage Ssrrnanon and inbeling 113 medonmcaf mon-compilange - centemirig rmarkuting Ketmimuncalkana Gp1 a18: Customer Privacy 20 MIS Cestomar complamtsrestad - tp cuatara prada aya kau at rage mumber Oiretoture FS Bolioles weh sewoifit #emrommerital and ksalal corapotwets abpied to busitwss Iis Kata ra Procechases for sasestitg aki aeredmg wrna and social make tr tas Ir saga - Procerzes far momitorng dent! mmplerpentatiom af and compbarce weh semronmantal ang tema serta touirarnentn Includea in Agneemant ar KrANsaKLlANN Fa Moceanfesi for impraving staff cornpetency tv Impiermeet ttip Grmmonmentaf and social palicies and lapaei Pruceure 1 apipied to titirusan lines - Intarattiona wtn citares/ Inyestoes/hutiness parinars regarding #iroemantal and saciaf reka and Isra seporturaties Pi Percentage of tie perdolo for basirens Ilnen by apeciie segian, tizs (og mitralimarlarget and by sectol HE Fa Muriwtary walug Of produutk and temicas dsalkire to dala 9 mdtiti Bodi beesafit hat dori bim 068799 Ine tiriskan down Iy purpose rsa Monetary vakug Of produgka and servoga engnga to dnliver a apecine srwroanantah Denafit tar cash OK MA-ION besiness |irte token dorari by purpose F9 Covetinpa and regienay of audit in ker Ingtensahtitios af eweronmerital dri minta polos arud “ TS aatetzrment procodures ro Percentama and number of cernpaniss Ted IN TIM Inaluban porfoha wet vc Ing mporting R05, A73 2egarization has Interactosi on enilibamental ce social Innuee Ll Percentaga of alat mutisut to pesiliva arid hagu ke wawiremmdal Or docial hurwwrniray 1x Fera Vating palicyilesi appilleri 7 peyaranymertal ar soKiat isakies far sitatas Oon Whirh tturreportirg taplan #eganizatlon mokdu the righir.to vote Uharep Or dUVikas On voting FSW Accras points in kav popututad or ecenormizally demdvartapod urcat by to Yaa 4 Initintiwet to #neroe kedesa to tinaricial mirviLei far dsbdvantaped eco Bear FS Dolilen Por ttm Tar design und sale af Piriarusasi peddut are gn/LAcesg Ba Esai Iitimptores tt eritiarica Orsapantul itteriar tap type of bsernaficiary
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kenanga Jasa trosirvema. FNCESgAM II Muara Dj vmkao ce an: by segemont al perteri nc ii sma human s Data Security FMCBLAMIAI IU Nurnberardata brancnes (2) peromtngk mwoying penonaliy Mantifinbin Intaerriatkar (PI (33 88 Mumbai UP acmunt.hokderg Sftectad FN-CBIMIA3 Deseipatian of appitmen tv dentilying and Acidvwssmg idati Mecuity ni as PNCB-OA1 MM Nurnter and GD amngunt of pasi Sus and honesensal oma Gwaified to proerunng Wodanad Cp Promote . amal bissnom arid community devrlocment FN-CB-24hA2 HI Number and DR) siswanit 6 pet da GG mOneOGnAI hour uut to pisaratna dewgand 10 promo 3. email basnass and communits terelapmant PNCB-MOAT — Wumiber of no-coat KOLAT LTWGKING MEGOWAA PRIMA tp PreOUIIy unbanksa-or underbankad 18m Cumomers FICB-MehaA — Mambier of mweeioanta In tirhnulal lite ny Initiative tunanbasami, undeitanked or undorwrusd 1060 Ten Incarparatian of Envirenmuntal, Social, and Governance Factars in Credit Analyala EN Cawxioal — Commercin and indurtnsi Dodit exposure. by indir) »s FN-CB-0a1 — Dikenpton of approseh tu Incarporaban of anvinbemuntal. socim and Bowenanan (EBGI tnetor in credit aa anatyas Business Ethics PNS. 01 Totul penount af menetary Karaan aa temiit Of Ingal proegedinga AROs Wa WIN Tratici, kmaider Trading: B4, 52 anti tewat, ant-competitiss bahmear. mm ket maspulation. mWprectice. Or Oliver tetatad finaricial meuatry ms orregulatinns. INC83I0A2 — Danengtaan # whirbebkawur pillaes an prosedur 15-54 EN coal — Ojabat Syatormically Important Bank (GS) score by category “& bun EN-CBSDAI — Nikenpton ofanpreseh td Inearporutian Of dnvindemumntal socim ari yowenangi (ESG) neto In crecit anatpse into reotal aderuary planrirg. sngoterrn corporate Srategy, and sthtat buninass 2crnmites
Page 214 OCR 0.539
1 bremmar operrasd man Pe DIA gann CAN Moga lek NI Purpose - Sustainabilhy Strategy hang Ja tharsa clear petarence te sustainability in the bank! strategy and tang-temmn vision? (7:4 12 Dies the bank cisatly tecognise that its ESS tuotprint Includes the indirect effects arising frarn its 28 business activities jeg. fInancihg Underwriting adwsing) and pettfella? 113 Does the leadership statement, maks reference ta Ine integratinn of EAS factors In the banka 3 business strategy? 114 Jathars a clear peterence to sustainable development gosti (SDGs in Tne Banks mrategy bt 39 wslor? 15 Does the barik saplicitly adknawtedge the sodistal andi seononia raks msocihted with dimute KENA charge? 116 Ooes the bank segilicitly sekrowlediye the socetal ari sconoenilc fesks sssnyellitad vyitih g ehuwonmental degtadator? Ina wa Has Ine bank Identified #esponeitle finencingNending anelisr oki kay ERS kuues ad rruaterar “2 1) Purpose — Stakeholder Engagement And Participation In Sustainable Finance Initiatives 1121 Does the bank dlsdase Ihe types of sakehoidws Itergages with an EBS issue? 35 56205 122 Does the barik engaye with civil sociaty and/ar nar-govesnmenital aryankationg to Understand 1 IS the ERS mmpacts Of its businesactVitiss7 Ia, 205 1123 Does thie bank disclase the freguency and mede of communication with stakohulders engaged se On BAS asue) 126 Does the bank engaye with regulators and policy malas an EES Integration and/or sustainable Iga finance toples” 1125 Pes the bank participate in. elevant cammitmisnt-based sustainable finance intiapyes such as » RSPO, PRB, TP, SBTI, ot SGEFP? 3) Policies - Public Statements on Specific ESS lssues 21 Does 1he barik have sxelusiomany orihnciples covering hetMitles the bank will net support. taking LA ui Into gecounr ESS consideratipns? 1217 Does the bank teguire tilents highly exposad to cllmate-relatad recks to develop a mitipaticn plan na and ultrnarsty allgn their activtses to the objactives af the Rans Agreement7 23 Pives the bank probibit the financng of new coal-tited power piant projects7 yaa gla Does tis bank seknowledge nature-relsted Tinanclal risks such as biauWwatsity loss ancior KTI Gsforestation rsks In Ts clients scbmitie? 1215 Does the barik tedulre cileris in sector hiahiy sxposed to deforestatian leg. soft commiodities, » Infrastructure, extractives Indusery) to adopt "no detorestanan” commitment an born Their own bperatiana and supply chains. In occerdante with tie High Conservation Vale or Wigh Carbar Stock approaches? 216 Does tive barik tegukte elierits In sactor3 highy axposed to converslon of rustural etoaysterns leg, soft 'a Kommodities Infrastructure, extractives Industry) to adunit "no coriversian! comnvitmenits in both their own operktions anti supply chuuna In secordance with tie prinbiples of the Axcountetslity Frarriewark Initiative? 1217 Doesthie bank recognbe negative Impiacts on the marine @rwirormerit as fisks In (lenrs acuvitles? 1ta 1218 yu Does the bank reguire ciarts in marme-related Industries to cbtain certificaton frarn-ar othenyise support relevant multi stakeholder sustainability stendatds leg. ASC. MSC. SuRej to ensute the sustainabte use of aceans, sean and marine resources?
Page 215 OCR 0.552
Tan Ketek ai PI Bank Oo Minga Ih ang 1219 Does the bank have & cammnitment not to provide financial products and senices to ptojects ng 0 companies lecated In, Or having negative Immacts on keey biowivarsity and protected ateas. IncludiIng UNESCO Warkl Heritage Sites. IUCN Category I-IV Protected Areas and Wetiands. af International Irnpartance desiynated 'undet the Ramsar Convention on Wetlancdat 1219 Does the bank recognine water isks Mending, scarcity and pollutiang as risks in rs cdherts'actmimesy #2 SAW? in Does the baik reguire clients In high:rek sertors and geograpiies to perforrw water hk. MIIR assesemenits and com. to Water aTewardatunt 212 Does the bank tecognise human rights risics, Including tnose relatad to Icesl cormmunibes, Inits— TAI ilerma' activities? daa 213 Does the bank reguire dilents 20 commit To. respesting human Mata, in One with the UN Guiding TALI, M7 Principles or Buliness and Human Right 12116 Does tlie bank recognme labout rights violatiaras as a ngk seroan all sectorer 182, AKI 2s Does ine Kank taguire ciisrts to adhere to Internatiorsal Istsour standard agulvalant to tip ILO WKT Puncdarnental Tonventian:? 12116 Pices the barik have policies and procedures In place in order to seek to identity exposure to illicit actIklly Invaving wildlite and sewirorrnisratal crifresi? 1219 Are the bank: EAS raguremnanis applicable to financial products and services beyond lending (le. “3 cepial market advsary)7 12118 Does tie burik regume chents to obtain FPIC ftorm cormemunitissaffected by their ptojsets and have 6 @ gilesance mechaniarn to adelress ary concernat 1221 Pioes the bank have sector policies for environmentally or sacisily sersitke Industries eg-agn TRI temmoditlas energy, Oli 4 gas, mining, seafood, Infrastructure 1222 Does the bank disciose Its polities for envirenmentally orsaciallysensitwe sector? B3 1223 Do ttw banks sector-speutic EBS palicies include Miamum reguiterehts or tecommendatione — IMLM9 based un mternationaliy recognised standaras for best SES pinctices (2g IFC Pertarmance Standards, RSPO, FSC, etc j7 123A | Oowg the bank perotiaily review Its ERS pollties Or stated that tie liat dateot teviww waswitkin 33 the past 2 yours? 5) Processes - Assesaing E4S Risks In Cilent & Transaction Approvals 31 Does the bank use standardwed frameworks for ESS due dilgance jap took, eneckdista La Guestlonisalres external data providers) wisen teviewing cllests Or transactons slabject LO Its policies? 32 Does the biarik 2asans Its cilants" capocity, carmirrutmmunit, and truck record ab part of Its ESG due yag. Gilgapce process 13 he part of the approvul process does the bank classily Its zhents und transections basad on BSS risk Eni assessmepit7 314 Istheie an esediation mechanlarm for More complex at controwstlal cases7 kd 213 Do tfie EAS risk amsasaryent Gutearresi Influence tensaction bad Olent atceptarwe deciwanaY .. 6) Processes - Cilent Monitoring and Engagement Taat Does the bank awek the Ineluulon Of eisuses (ag. covenanta, representatians & warrantisa) related va7 to EAS lasues in the loan documaentation for bilateral and 2yndicaved credit faellities? 222 Does the bank regulre cilenta that are nat fully cormpilant with its KAS poliwes to develop and bid Implement ime-batnd section plansy ' 23 Does the barik monitar its clierits' compliance witti the agreed EAS action plane? yag
Page 216 OCR 0.507
2s | memunar Koberemad Tan Pesat PE dark CAK Megi lk 1324 Does the Bank perform periadic tevisw Oratate how freguent it. revisws its allents" profiles on ES had 1325 Does the bank disricse the process to adidresi Non-compilance Of existing cinta With the bank: bud palkelas at with pte-agreed KAS actiot gilang? 1328 Does the bank periodically review ia Internal BAS procedures or stated thar the last date of review “2 was Withirtne past 2 year? T) People - Responsibilities for ERS Yan Isseniar management respansibis for the Implementation of the bank's ESG strategy? Lia 1613 Do senior management reiponaibilitles include management af cilmute charge Maka rd YE1 tak @oportunitisi relevant tothe bank activities? 1613 Does the bank describe tie ralas and respansibilttias af Uye valout Jepartrrenta commmittses or UTK Tearna Invotved In developing and mnplemanting Its RS pdlkea? NA Han the bank put In place an interriil control aystam with three hinda at defence to Manage ES "9 (susan Ye13 Da tie term of referance of the Nomnifating commnittee include sustsikability-retated criteria for g The appointmert of new Board member 1al6 Do the terms of reference Of the Remuneration committes Indude sustainobility-rejated critetis. oo KT RS Tor the sesessrnerit.of performance ad rermurteratikan lane (os senat managernert? 1837 Do (ne terma, of rafarance of she Audiz commnittes reguire sustamability-related matra to be BA, Inciudad Ir Internal cantei and audit processer? 3 K3: Doeathie bank implemerit periodte sudfitsto asene impiementationofEAspalleesang procedunei7 MUI O) Staff - EXS Training and Performance Evaluation 1621 Does the barik have 0 dedicated ESG tesen to Irnolernent EAS policieu and peocedures? art tap 1622 Does tie bari train Ms staff on ERS palliies and impienventatian procenses? » 1423 Pives the bank provide specific traiing for its senior management, covering Sustainsbility lesuesy GA NO NADA Are sustulmability-related criteria part of the staff apprakai process andibs Integrated ito their & P7 1425 Are sustalmability-reloted critena part of the-senior manugemsnt appruksai prodess andibr 65 Integrated Into their KPiay 9) Products - EAS Integration In Products and Services 151 Does the bank proactively Ideritity cilerits In erwwonmentally dr sacally sensitive sectors to support ui thern In seducing negative orerihancing positive Impacts7 1512 Does the bank offerspecite financial products and services jg. green bonds, sustainability-linked 3e loang, impaer financing) that support the pninganan of EAS lesues, 8g. climate change. water acarcity and paltuton, deforestatian? 1513 Has the narik allncated specific poola of capited Of neensad tra share of its finaneng thatsuppants ". Selivit with a positive ESS impact Ina Does tts batik hold citerit utreeci aktivities to false awareness and share ah gooel EAS pteriloes ea leg. through workshiopz seminarar?. 1515 Has The bank publisnad #rameworks for Its suwtamable financial products & services 89. 4 green 28 Bond frarnewerk which ane aligned with credibis International sandards? kena Dowa the bank provide solutions and capechy bullldingy prograrns far SMES to help transitlon to Lini More sussinahle practuces meluding retail clisrita? 1O) Portofolio - ES Risk Assessment and Mitigation at Portfolio Level Usa Ooes the bank periddically reves Its parsfollo seposlite to niture-related Fisks (ag. deforesistion, 13, M7 bal water SEMOyI
Page 217 OCR 0.512
AK NT 217 P1 Man oh Ming Mb | 12 Does the bank penodcally ayaw Its portfolio senesure to climnate-slatad prysiosl and/artransitiope GANGA MI Uekd, using scenario analysis. and disciose the: results and methodolopy used 1813 Does the barjk harve.a sirateey to rnanage ard rritlgate climate-telitad maks acrose Its perolia? 135 M) Portfolio - Disclosure of E4S Risk Exposure and Targets 1821 Does the bank disclase (15 Eredit exposure by Industry sector »6 1622 Dowg he bank stiszinns ita nssil fuel portfallo at & level Of trahsparenoy that aids stakeholder” JO S3-Is6 understanding of the OHG tnpact df the pertiollo-and seps being Taken to raduce-smnissione (Esamples include detalla of FF stsets nela by tectinotogy type, cument tevels of anmual capex f Inanced. sxtent af fossil fusi bhysicil assets held) 1673 Does tfye bank dsetose the Gaib srremllons ar carbon Iritersity af the muln carban-intenaivesectore.— YOM6 In ks portfolio Iso. aariculture, mihing & metali. energy. etc1? 1824 Dows the bank diulose statistiks on the (mplameritaton of ts E3S polides leg. rumber of yg trangactions sssessod) secalatad, spproved, declined. approved with condivorsi? 1625 Does the bank decicse the percentaga Of its soft corminodilles clisrits that have time-bound hana 38100. to -achiese Tull certificaton of their aperaticn-againet credibia. mult-stakehoider sustainabilty mandardte? 1626 Does rne bark diaciose the percentaga of eljanta or toral credit exposure cayered by its BAS policies ” en Lemnlta/e sRCtoraP 1527 Doeothe bank have siience-bnsed targets in plate to reduce nature-relater negative Impacts or SIA Incressa positive Impucts assacated with its business activties, beyanu dioect lmpects Nern its (ni operstiona, and disclose progress of achieving these bargeta” 1528 Han tne bank ser aciehce-basad targets to alga Its partfolio with ine objactives of the Paris 16 Hg Agreomeny, and disclosed progress of echieving these target37 1620 Hbs the bank cormittad to schleve rat-zero geeenhiouse gad emissions In It lending portfolio by 1 Ina 2050, witn defined Intern milestones, and diselosed progress of senlaving these targets? 16210 Does the bank condiict external kaurance of ti ESG-retated dscjosures? an tea Does tie bank disciose the positive and negatlus parts astociated With its business actNitis3,— KASID Beyond direct Impact from Its own operatars? Asean Corporate Governance Scorecard IACGSI Level1 B8 Sustainability and Resiilence B1 Bustamatnlity-rsiated disciosure ahoukd be consistent, comparabis and reliabie, and include retinsoeetius ard forward looking matan Infoerratiar thata tessonable Irwestne void core Important In. making dn Investrment ar voting decision Bh Dows he company Idahatifyitepart ES tapics that are matertul to the Organizaticris strata 1. B2 Does the. company identity climute change-as an ssus7 - B3 Does the-campany adopt ani Internatiorally recognized reporting framewowk ce mandard for Ha sustamability (is GRI Integrated Reporting, SASE, IFRS Sustarnability Ovsclesure Standards)7 0 814 Dies the carngany diseiose guantitative sustamability target) Ya 38, 105, 14 MO 833 Dows the cermpany disciose sustalnability-relstad perfarnance progress (Im relatoh to its 48,105, prevbusly set targets? NS 10
Page 218 OCR 0.543
28) ea an Pt Nie Bis Dowsihe campany tentirn that its Sustainability Bapart /Reporting Iirevewed and Av aprove by the Board or Board Committee? Corporate governance frarmeworleshuuld silow Tardialogue between acompany, Itesharehokders and stakeholderi to exchange views or sustainabihty matters Does the company engage Internal Saksrioiders to exchange views and Yather tsedback or sustainability rnattess that are material to the business ofthe company? 822 Does the company engage exterui stakeholders to exchange Viewa and gather feedback or sustainability matters that are mutesjil to tr business of the company? The torporate governance framework ahouki ensure (hat Duarcis adegustely cunsider material sustamability ricks and mpporturities when tuttilling their key tunetions in tewewing, montating and gulding governance practices, disclosure, strategy. nak mmanageensat and Internal control aystems including with respect 30 ciimate-related pnyaral and transition (isks Does the company discjose that thve board tenis oran annual basis that the company capital. ang debit structure Ie compatible with its strategic goals arud fts associated risk appetite7 B4 The t6tparate goverhance framework sholaid recognise the rights of stakeholders sstabilishdd by aw on tnrotgh mutual agreenyahta end ancourage active Cooperatiar bertveen cetporatkar and stakeholdeni In cresting wealth, jos, and the-sustsinability of finangaliy sound enterprises. Bal This sulstanca and scope &# the company sifortu to address Suster wallaraT aa2 Ba3 The tompanyz sfforts to ensure that its yalus chain & anviranmentalty freridiy or Is conelstant. yoth ptomoting sustainatie developmerit? BA The-company'a effort te interact with the sammurntiss in which they opetata7 545 The company arti-corruptian programunes and procedures? BA? Does the cormpariy have & separate teport/section that discusses Ms atforta an SnvioAtnan ecororry and social lnduns? Where stakehnider Interasta are protectad tty law, stakeholders snnuili have tne opportunity to. obtaln sifectlve tedresi far Valation of their Mghts Does 1ne company provide contact details via the company: webate ce Annuat Report which stakeholders je. custorners suppiliers Gereral publid Ete) can Use to wice their concerna andiar sampiainta for possible welatlan oftheir rghts7 Be Mechanisena for employee participatioh ahduld be-permiitedt to develan. Dows the company seplicitiy disclosu Ihe policies and practices ar health. saluty and weltiara Hor Isempiyee 563 Does he company expillcity dlsclose tise policies and practicss an training and development brograrmies for its senployesa? Ber Does the company havea rewarditompensatlon policy that #ecountsfor the perforrnanoe af ihe- company beyond shgrt-term financial measures? B7 Stakehbiders including Intividus empayee-and their represehtath# bodkes sfibuld be able to. fresty communisate their concerns about Illaal ar unethicl proctices to the board ang tnele nghis should riot be compromisad tor doing this.
Page 219 OCR 0.492
AN Ket aenitar agh Fika Sah Ma mb (217 am DowsIhe company have a Whistle nlowing palicy which Incluces peocedures far complaints 53 hy ammployses-and othar stakeholders concerning ultagad degaland unethical behavourand provide contact details via Tris company website or annual report 872 Pives the campany have a palicy or procedurss to protect an employseiperson who ravedis 53 allegad (bagat/urethlksl behawlour freon retallutiars7 Level 2 Bonus tems IBjB1I Does the company diiclose how It manages diimate-relsted riska and oboortunitids assurud? us (BiS12 Dows the cormpainy aisclose that Its Sustainability Report /Sustalnability Reperting I exterally “ 1s6 lajB13 Does the cernyany dbelese the engagement chstinel with stakeholder groups andi how the cornpany tetponds to stakeholders" ESG concerna? lajhia Does the company have urut / dhision / Committee who is spesifically responsible to mannge 138 thesusamablhity mate? IBjB15 Does the company disciose board af directoru/tomimissiorsers' asersigiht of sustainability-celatad 125 127 29 raksand Gpportunities? (Bj816 Does ihe company disciosa the Ninkage between executive directors arif senior management. 65-66 ternuheratian and slstalnakilily pertornance tar the prevlout je (BIA17 Jethe companys Whistle Biowing System managed by Independent partiss /Institutlons? 53
Page 220 OCR 0.568
220 | an mua ce hinya tie INDEPENDENT PARTY VERIFICATION sworo kpihc Siddharta Widjaja & Rekan Registered Public Accountants ES Pangr Jaberta Mori tower AOA JL Dami, iatrran MET IWIN BTA KIA | 674 28UM Independent Practitioneri" Limited Assurance Report on Selected Sustainability Information published In PT Bank CIMB Niaga Tbk's Sustainability Report as of and for the year ended 3 Docember M24 Nas: L.34-1000333473-251002.01 The Shurehutiders, Board of Commissioners und Boned of Directars PT Bank CIMB Nizya Tbk We wero engaged by the Baned of Dirvetursof PT Bank CIMB Ninga Tbk t0 repori on ihe selected sustuitability knformatlen (the “Subject Matter taformatlon”) published in PT Bank CIMB Niaga Tok's Sustalnabiliy Report as of imd for the year caded 31 December 2024 (the "Sustainability Report") im the Tisrrm af an independent limited tssurunce conelusios that bawed 6x wuz work performed and evidence obtaimsi, nothing has come ta our attentiam ihat cmsez os to bolicwe thnt the Subect Matier Information is not prepared, in all mntorial respects, in meworsance with the Appliceble Criteria. Subject Matter Informatian and Applicable Criteria Ulve-Subjesi Matter Informution that was subject 1 limited assurance and thc AppNeshle Criberia are: Seops | - Greenhuuse Gas OGHG") Emissions 2 pasksi Gonises of COZe) for the yenrended 31 December |, OKI (Section 3057 Bemisaion, 308-1 Direct 2024 (Scupe 1) GHG cmissions) ? TTFD | | 2 GISD Scope 2 « GUG Emisionn (Jonnes of CG2s) farihe | ee poiK st yeur aded 31 Dacomber 2024 8 IKI (Section JOS: Emission, 105-2 Eneray indirect (Scope 2) (NG emissions) “TCFD e " GISD Stope 3-PAM (Perusahaan dir Miman) Water |» poyK si Censumptian (1 of water) for Iho year ended & GRU/(Seetian 30: Water, 3125 Water 31 December 20124 Meta " t "1D 0. » GisD
Page 221 OCR 0.429
Scope 4 - Waste ganermed in operations and disposal (Ton) for the yearended 31 Deceniber 2024 PGIK 31 GRI (Section 306: Waste, 306-1 Waste Reneration and significant waste related impacts, 306-3 Waste penerated. Mit Waste divurted (rom disposal) rerD (HSD (Eeope 3: Delness Trrvsi 2 Lang mad AT Transportution (Tonnes of CO2x) for the voar cmded 31 Decembor 2024 POIK 31 GRI (Seetisa 309: Binteelan, 308-3 Other Indireet (Scope 3) GWO emissions) TCFD GisD Total Energy Use (GJ) for tbe year ended 31 Devermber 2024: POIK S1 GRI (Section 302: Energy, 302-| Energy cansumpitian within (he organization, 302-2 Energy coeumptiam outsitle the oneantzatian, W33 Bnenyy intenaity, 302-4 Redaction of energy consumption) TCFD KKUB (Katugori Keglaran Usah Keberlanjutan) Financing (billlois of Kuptah) as 0 3t December 2024 POIK S1 SUSHA SASB — Finmnciul Sector GISD Financial Lirerucy Awarengss Iram Corporate Kespaasibilhy Proyenens (4) for the yem-erded 31 Dewwber DIA SASB - Financial Sector SUSBA Realizution of Corporate Social Responsibility Fund (uililans of' Raplah) (or the year ended M Deoernber M074 PAIK 51 & POIK 1: Siegukutan af hsdoneskan Sewsnosal Sirncer Awinriyp Ma ILPGUK NIDN 7 0 ahe Inooleiwemattod of SustamukN Ph for Eiwanetad Serwevs fortune #xawerz ane Phoblas vanosakky (PELIK SM with reference to Finemotal Servkwe Mmthostiy Cincadar Lamor (SEVMIK) 2022 No #GBEMK OOP “Cit GNI Srtiunahidnoy Nepar rng Sramlarak M2 drama Iw ie Gimbal Akipouting Initxatiwe “GK$8 — Finanesat Sectm2 Suwtotmnbibtp decowntinyg Shandi fee Commowwse Hit (V1) Fsswed hp Oo Weretahnihiliy Acecemring Ntameamtr Murat “SUOMA: Seratasmabe Masing kserawwat terarut dey Woro BY ibitife amar (WII 2 GISE: Olahal bererines fi Sussumuhl Deweloysnisi base Ny Mv Cidebit Iwotorrikor Sutrtmabtr Dewelopamen Aan 2 TCFIh Taak Error un CTonie-Meloteat Finametal Denelocunes ceanrat boy ala Financial Suahittee Meri (ES Inherent Limitations GHG guantifisation Is subjett to inhereni uncestalnty because af incompiste scientific kuowledge used ta Getorrnine @inissiang Tactar und the yahues needed to combine cmissions of different gais 221
Page 222 OCR 0.511
222 YM Tiresinetiiny Amper PT Bana Cmg Nlaya Tbe kPMG' PT Ruak CIMB Niaga Tbk" Responsibilitkrs Managemesi of PT Bank CIMB Niaga Tbk js responsibile (or 2 Detkgning, tmplementing and matataining internal control relevant to the preparation af the Subject Matter Information that Is Croe from material mistutcenont, whether doc (0 fraud or errar, “Making judgrenta and satimates that are reasonahle in ihe circumatancer: . Pn bli penyangga D9 Sa yank Ma apa BA AG datoria Land 2 Preparing the Sabjest Muttar Information kn ocvondunce with the Applicubie Critoris. Our Responsibilities Our renponsibility ts to cramine ii Suhjoci Matter Informutkon prepared by PT Hank CIMB Niaga Tbk and to report Ihenean in tbe form ofan independent Hmited assurance canghusion based on the evidence obtainod. We conducted our cngagement in aecocdance with Standard On Aanurance Engagements (SPA) 3000 (Revied N2I), “Aeturance Engagemente Other Ikan tudits ar Revirwn af Hisarical Fitanciat Information "and Standard on Assurance Engagement (SPA) 3410, "Arruranew Ergapomenty on Greonbomne Gax Sratemonta” Isved by the Indonesian Institute of Certified Public Accountasts (ttir “Standtarde”), The Standards rorulee that we plan and perform our procedures to obtain u meaningful tevel Of uurance ubout wrether the selectad untainability information Is pecpared, In ali material respecta, In aceordanee with tbo Applicabls Criteria, us (ve basis for osr Umited assurance coneluslan. Our firm appites Stanitard oo Owality man yepoobenjusAwarpd, Paman yeah jasrhedodehued vegardting compliance pro apolicatele legal and regulatory reguirements. We huve compliod with the Independence and other eshsicul reguiroments of the Code of Ethlex (ve Professional Accourtunts ksned by the tudonesian Institute of Certifind Pubisc Accountanta which 4 founded On furutarsental primciplen of integrity, objectivity, professional wompetence and due care. confidentiality nnd professional behavior. “Shommar-y af hut sur sg juerflnrmnesd ant ve buasda far agar cewnelicalowg Dur limited amuranee engagement cp the Subject Muatter Infarrmatkis Corwsbsts Of oa kep sneguirkes, gerirsasidy wf peron respomaibls for the peeparation of the Subject Mutrer Information, and apptying mutyticat and enter #vidence gathering procedures, an appropeintw. These peocoduras Inuludud: “2. Evalinised the snltability In the cincumatances of PT Damk CIMI Niaga Tbk's use of the Applicahle Critaria, “8 the havis for prepring (be Sublect Matter Information: € Murough tnyulries, obtaised an understanding Of PT Bank CIMB Nbuga Yks control eevirammont, key Procesyet and Information ayalwma rela 10 the preparstion of the Subject Matter Informutioru, bet did 1 evahiate the design Of particular control notivities, obtain evidence about Iheir tmplomentatian or toat their operating efoctivemes, ". Evaluasat whether PT Bank CIMP Niaga hk» methods for dovelopingg eximutes ure apgeopeiate md und been caneistently but our procedutes did mat Inelude tentbtg bee duta on which ie etimutes are Ihasarf ox separutety Our Owo @atlwatoa agatat which yo evahuste PT Haok CIMI Ninga Tbk tntimnten: “ Aintervhemee W lili meatnnyoiawert mid relewarit atas ih aitem, mehected cm tie tinaka cf mela amealyade bneilidting Ie comrideratian df both guantitutive and guafitative eritoria, 2. Conehtorod Uve preswatuton anal diselanure af Uu Suljeot Marter Infoematior,
Page 223 OCR 0.561
TOY Sinlatsmtity empoit | FT Bank DIMA Niaga Tak. 223 2 Cemparod the Subjeca Matter Informarion presermed in tiie Sustainability Report 10 the relevan undertymg s0urces on 4 sample basis 10 determine wbottier ihe relevant information has been aocurutefy uncduded lm the Suutalnabilay Report, " Evalontod the Subjoct Matter Information prosentod In the Sustuinabiity Keport to determine whethur Boy are In Five with our overuli knowlcitge of, and experience with, Ihe sustalwability performance of PT CIME Niaga Tbis and 2 Read the remuinder af the Sumuinability Report to determine whether thore are any material mbstatervents Of Hict ar material incotsintercis based an our Understanding obtnined s1 part of our Heshed asmeranee engayemena. The procodures performed in a limited assurance engagcrnatnt Wary In nature and Uming from, and are boss ia Extert fan (or, 8 rezsonuble assurance engagement. Conseguently, the level Of assurance obtaimed in a limited assurance engagement is yubstantially lower tam tie asturanoe that wowkd have been obtained haul a romomabie aeturance engagement heen performed. Conetusion Based on tbe procedures performed und tho evidence obtainod, nothing has cone to Our attention that cause us to believe tbat the Subject Matter Information published in PT Bunk CIMB Niaga Tbk'4 Sustainability Kepart as of and for the yeur endad 31 December 2024 in not propared, hri Wil iterial renpoeta, Iis petordance widi the Our conelumon on the seiocted suntuinability Information doc not #xtend to information with respcet to cartier perlods orto ing otiker tnforration included In che Sustainability Report for the year ended 31 Desember 2004, Inctoding any images (bereufer referred to as "other Information". We have not performed any procedures wide rapeet 3 the Other Information, aecording!y, we do mod express an amurange conctusion ap Infoenatkan with respeet to curlber perioda Or ta any Other Informatidn Included in the Sustainability Keport us of and for the year #ndes) 3) Deceniler TOD, Iveluding ary hmuyes. Restrictius af Use af Our report Odur report should not be reganded a1 wultabile to be met or nedlied on by any party wiuhlng 10 negaire rights ngamat ng Odser than PT Bank CIMD Niaga Tbk, forany parpore or in uny other context. Any party other dia PT Husik CIMB Ninga Tok who obtalis access to our report ora copy thereat and chanyes te rely ce uur report (ec any part ihervat) will do 30 at it own rink, To the fulkent oxtont perwitted by taw, we mecept Or menunya m0 responsibility and deny any Iatility to any paity otlier than PF Hank CIMB Niaga Tbk fe car mod, for tile Independent Iwsitod manrance report, or far ihe conetusiana we have reachod Registered Public Accountant. Sidilharsa Widjaja & Rekan - Angga Pujuprayoga, S.E. CHA Public Aocomatant License Ni AP. 1694 Jakarta, 14 March 3095
Page 224 OCR 0.758
224 | na memasang dim. A MINIMALIST, EFFICIENT, AND ENVIRONMENTAL FRIENDLY REPORT DESIGN APPROACH Wa try to present a report that not only considers effective communication to readers, but also considers various things. such as the ohoice of typeface and design style. Environmentally friandly tvpeface Can optimize pages Usage when conveyino information, but also provide sesthetically look and ease Of reading In addition, throbgh a simple design and concise mfbrrnation will reduce nurnber of pages. Therefore. reducing the carban footprint. Simple Not using complicated terminology Congested Ful ofinforrnation Short Not wordy StraighHorword Firrn, unambigLous Clear Easy to understand 090-9-0—9
Page 225 OCR 0.780
MINIMIZE ENVIRONMENTAL IMPACT ON THIS REPORT ISSUANCE We have made great effarts to reduce the environmental Impact causad by the various publicatian processes of this Report. However, yo can also help us reduce aur environmental Impact. Did you know that every second a forest of the size of football field is cut down? Thus, we encouraged your participatlon to prevent and reduce It Play your part by downloading the digital version of this Report. Dana FSC wwe Batan. 1001 Fri wil: Inanaged foreata paper obtainad through the supply chain sustainabie FSC"C000000. and has been certified Forest Stewardahip Council. Physical torm af this Report is printed using recycled
Page 226
Names mentioned 167 people and organisations named in the text · linked when the evidence is strong
unresolved
person
Tik CIMB NIAGA AT A GLANCE
p.4
unresolved
org
Barnik CIMB Niaga Tbk
p.4 ×2
unresolved
person
Shd
p.4
unresolved
org
PT CIMB Niaga Sekuritas
p.4
unresolved
org
Bank Cita Mi Financing Portfolio Based
p.5
unresolved
person
Dody Budi Waluyo-as.
p.5
unresolved
person
Noyari Amirudin
p.5
unresolved
org
Bank CIMB Miagi Tik
p.7
unresolved
org
PT Bank CIMB Niaga Tok
p.7
unresolved
org
Bank Indonesia
p.10 ×5
unresolved
org
Bank DIMB Magis Tiki CIMB Niaga
p.19
unresolved
org
Financial Services Authority
p.20 ×6
unresolved
org
Bank CIMB Minggu Fil Appreciation Sustainability Ic
p.21
unresolved
org
PT Bok CIMI Nlays Tak Sustainability Report Responsibility
p.22
unresolved
org
PT Asik CIMB Nida Tuk. We
p.22
unresolved
org
PT Ngnn C
p.22
unresolved
org
Bank CIMB Nivgra Tbik Is
p.22
unresolved
org
Bang CIMB Niaga Tbk.
p.23 ×2
unresolved
org
Rare CIMI Niaga TBK
p.23 ×2
unresolved
person
Heniky Sulistyo Noviady Wahyudi Lani Darmawan Preskoujit
p.24 ×6
unresolved
org
PT Bani
p.25
unresolved
org
Baal Citi Mlaga Tbk
p.28 ×2
unresolved
person
Dr. Yulia D. Sanrego
p.28
unresolved
person
Prof. Dr. Fathurrahenaa Ojarmil
p.28
unresolved
org
Bank OMMB Magis Tak Same
p.31
unresolved
org
Nlaya Tbk
p.32
unresolved
org
Bank CIMB Ming Tak.
p.33
unresolved
org
Bank Nas
p.33
unresolved
org
PT Bowie CIMI Nilaya Tak
p.34
unresolved
org
Bank Nasa
p.35
unresolved
org
Bank Nag Inglarnented
p.35
unresolved
org
Boni TIM Nilnya Tbk
p.36 ×4
unresolved
org
Bank GSD
p.36
unresolved
org
Government of the Republic of Indonesia
p.36
unresolved
org
Bank CIMB Magi Tik Sectoral Interim Decarbonization Targets
p.43
unresolved
org
Rianto & Rekan
p.46
unresolved
org
Siddharta Widjaja & Rekan
p.46 ×3
unresolved
org
Bank Impames Actish Pliins
p.48
unresolved
org
Bank Conlimuaty
p.49
unresolved
org
Bank IMB Magi Tiki. Climate Change Climate
p.51
unresolved
org
Bank Nend
p.52
unresolved
org
Bank CIMB Magi Tak
p.53 ×2
unresolved
org
Bank WII
p.53 ×2
unresolved
org
Bank Alm
p.56
unresolved
org
Bank In
p.56 ×2
unresolved
org
Bank CIMB Magi Tali Sustainatie
p.57
unresolved
org
Bank Comrmitment.
p.58
unresolved
org
Bank CIMB Magi Tak Bank
p.59
unresolved
org
Bank Sustainatility Polley
p.59
unresolved
org
Bank CUMI
p.60 ×2
unresolved
org
Bank CIMB Magi Tali. Ce
p.61
unresolved
org
Bank Aru
p.66
unresolved
org
Bank DIMB Ming Tak. Career Weilbeing Provides
p.69
unresolved
org
Bank Is
p.70 ×7
unresolved
org
Bank CIMB Mingyu Tak
p.73
unresolved
org
Kementerian Lingkungan Hidup
p.74
unresolved
org
Kementerian Energi dan Surnbet Daya Mineral
p.74
unresolved
org
Ministry of Energy
p.76
unresolved
org
Siddharta Widjaja
p.76 ×2
unresolved
org
PT Hank CIMB Magi Tik. Comparison
p.77
unresolved
org
PT Bae Financed Emisrions
p.78
unresolved
org
Bank Impisments
p.80
unresolved
org
PT Ba WE TOGETHER WITH BUSINESS PA RTNER
p.82
unresolved
org
Bank Impisments Goods
p.82
unresolved
org
PT Bare CAME Mlaya Tise Innovation
p.86
unresolved
org
Bank Indonesia Fast Payment
p.89
unresolved
org
Bank CIMB Ming Tik Simplitying Digital Tax Payments
p.89
unresolved
org
Directorate General of Taxes
p.89
unresolved
org
Bank In Indonesia
p.90
unresolved
org
Bank CIMB Mlayu Tak KKUB
p.93
unresolved
org
PT Bara Cg
p.94
unresolved
org
Bank CIMB Ming Tak. Sustainabie Finance Products
p.95
unresolved
org
PT Nirvana Wastu Jaya Pratama
p.96
unresolved
org
Yayasan Iriklusif
p.97
unresolved
org
Bank Indonesia's
p.97
unresolved
org
PT Harpindo Insan Cemeriang Harwini Is
p.97
unresolved
org
PT. Harpinda Insan Cemerang
p.97
unresolved
org
Bank Sonducts
p.98
unresolved
person
Maat.
p.100
unresolved
org
Bank Tiiroughout
p.102
unresolved
org
Yayasan Amal Sholeh Sejahtara. Aksi Peduli
p.106
unresolved
org
Bank CIMB Magis Tour
p.109
unresolved
org
PT Bara OME Nlaya The Savings
p.110
unresolved
org
Bank CIMB Ming Tik PILLAR
p.113
unresolved
org
Ministry of Cooperatives
p.115
unresolved
org
Yayasan Berdaya Bareng
p.117
unresolved
org
PT Bara DME Naya Tbe Empowerment
p.118
unresolved
org
Ministry of Environment
p.118
unresolved
person
KHP
p.121
unresolved
org
Bank Irnolemented
p.121
unresolved
org
Bank Isunched
p.124
unresolved
org
Bank CIMB Mingyu Tak Sustainability Governance Body
p.125
unresolved
org
Bank CIMB Mau Tak
p.127
unresolved
org
Bank CIMB Magis Tiki Management Review
p.129
unresolved
org
Bank Additionally
p.129
unresolved
org
Bank DIMB Naga Tak. SUSTAINABILITY RISK AND OPPORTUNITIES
p.131
unresolved
org
Bank OM Ming Tiki. Bank's Strategy
p.133
unresolved
org
Bank WIL Impierent
p.133
unresolved
org
PT Bara DME Naya Tbe Strategy Pillor
p.136
unresolved
org
Bank Strateny
p.136
unresolved
org
Bank CIMB Miagu Tik. Risk Managemani Pillar IFRS
p.137
unresolved
org
Bank Material Topic Priorities
p.137
unresolved
org
PT Dank CIMB Miagi Tik Metrics
p.139
unresolved
org
Bank Nat
p.139
unresolved
org
Bank DIMB Mingjis Tik.
p.141
unresolved
org
Bank Impiernentsatratagles
p.144
unresolved
org
Bank CIMB Magi Tik Internal Corbon Pricing Bank
p.145
unresolved
org
Bank WIN Monitor
p.147
unresolved
org
Bank Lses
p.149
unresolved
org
Bank Is Incorporsted
p.149
unresolved
org
Bank Mas
p.150
unresolved
org
Bank Thisstrategy
p.151
unresolved
org
PT Bata CAME Nlaya Tbe STAKEHOLDER ENGAGEMENT
p.156
unresolved
org
Bank CIMB Magi Tik
p.157
unresolved
org
PT Bae CIMB Mlaya Tts Engogemeni Method Freguency
p.158
unresolved
org
Bank Survey NCSS
p.158
unresolved
org
Bank CIMB Ming Ti BUILDING A CULTURE
p.159
unresolved
org
Bank Implements
p.159
unresolved
org
Indonesia Stock Exchange
p.160
unresolved
org
Bank CIMB Ming Tak EXTERNAL INITIATIVES AND ASSOCIATION
p.163
unresolved
org
Bank Indonesia. CIMB Niaoa
p.163
unresolved
org
Ministry of Anancul Policy Osan Energy Transiton Forelun Atfajes
p.164
unresolved
org
Bank CIMB Mlagu Tak Focus Group Discussion
p.165
unresolved
org
Ministry of Ananzs
p.165
unresolved
org
PT Bara MB Nlaya Tbe Inspirational Journalism
p.168
unresolved
org
PT Bank CIMB Miagu Tak
p.169
unresolved
org
Bank CtAB Mingyu Tik KEJAR MIMPI RISING START
p.171
unresolved
org
PT Bara Cg Nlaya Tbe RESPONSE TO FEEDBACK
p.172
unresolved
org
Bank CIMB Magu Tik By
p.175
unresolved
org
Bank Liguidity
p.176
unresolved
org
Bank CIMB Miagu Tali Climate Scenario Analysis
p.177
unresolved
org
Bank Identifias
p.179
unresolved
org
Bank CIMB Ming Tini GUANTATNE ASSESSMENT OF OTHER
p.183
unresolved
org
PT Bare OM Nlaya
p.184
unresolved
org
Bank Ananeing RBO
p.198
unresolved
org
Bank CIMB Magu Tak Pillar Y
p.201
unresolved
org
Bank Operational Region
p.201
unresolved
org
Bank CIMB Magi Tak Pillar
p.203
unresolved
org
Bank CIMB Magu Tik Employee Competency Development Costs
p.205
unresolved
—
Lagal
· Chairman
p.205
unresolved
org
Bank Sop Manga Ink
p.211
unresolved
org
Bank Oo Minga Ih
p.215
unresolved
org
PT Bank CIMB Niaga Tbk's Sustainability
p.220
unresolved
org
Bank CIMB Nizya Tbk
p.220 ×2
unresolved
org
Bank CIMB Ninga Tbk
p.220 ×2
unresolved
org
PT Bank CIMB Niaga Tok's Sustalnabiliy
p.220
unresolved
org
PT Bana Cmg Nlaya Tbe
p.222
unresolved
org
Ruak CIMB Niaga Tbk
p.222 ×2
unresolved
org
Hank CIMB Niaga Tbk
p.222 ×2
unresolved
org
PT Damk CIMI Niaga Tbk's
p.222
unresolved
org
Damk CIMI Niaga Tbk
p.222
unresolved
org
PT Bank CIMB Nbuga Yks
p.222
unresolved
org
PT Bank CIMP Niaga
p.222
unresolved
org
Haok CIMI Ninga Tbk
p.222 ×2
unresolved
org
Bank DIMA Niaga Tak.
p.223
unresolved
org
PT CIME Niaga Tbis
p.223
unresolved
org
Bunk CIMB Niaga Tbk
p.223 ×2
unresolved
org
Bank CIMD Niaga Tbk
p.223 ×2
unresolved
org
PT Husik CIMB Ninga Tok
p.223
unresolved
org
PF Hank CIMB Niaga Tbk
p.223
unresolved
org
Registered Public Accountant. Sidilharsa Widjaja & Rekan
p.223
unresolved
person
Angga Pujuprayoga
p.223
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