Source file signed link, expires in 15 minutes
Extracted text 168
Page 1
Page 2
2
THEME
EXPLANATION
Expanding Our Horizon
Advancing Together
AKR is deeply committed to achieving the Sustainable and equal work environment where every individual,
Development Goals (SDGs), with a focus on the crucial regardless of gender, feels valued and able to contribute
principle of “no one left behind.” This spirit is the foundation significantly. Prioritizing workplace safety and health
of our commitment to inclusive progress and enhancing underscores our commitment to humanitarian values.
the welfare of every member of the community, which we
see as essential for true sustainability. AKR is also committed to making a positive impact in
the Communities we serve. This includes community
Through AKR’s ESG Commitment Statement, “Progressing empowerment programs, educational and health
with Purpose,” we are dedicated to sustainable growth support, and bolstering local economies through
and development of our business portfolio. We aim to seize infrastructure improvements, engaging local suppliers,
new opportunities and continually enhance all aspects of and job creation. We believe that thriving communities
AKR’s business in alignment with sustainability values, contribute to the company’s growth. Therefore, we
responsible and environmentally conscious operations, partner with local governments, NGOs, and community
and aiding the shift towards a low-carbon economy. groups to design and implement initiatives that improve
life quality and create shared value.
Leveraging our network’s strength and core
competencies, AKR supports the government’s energy Understanding that our sustainability efforts must be
transition initiatives with biodiesel programs and is underpinned by robust corporate governance, AKR
carefully evaluating the adoption of alternative energy pledges to uphold Ethical Behavior, Accountability,
sources, such as gas and solar panels. We are enhancing Transparency, and Sustainability across all operational
the distribution of biodiesel nationwide as an alternative facets. We enforce ethical governance practices, adhere
energy source. Additionally, we have strategically to relevant regulations, and maintain a strong internal
diversified AKR’s business by investing in the development control system. Through effective risk management
of Special Economic Zones, envisioned as Green Industrial and wise decision-making, our goal is to foster trust and
Estates that foster the sustainable growth of industries sustainable value for all stakeholders.
and the economy, powered entirely by cleaner energy
sources. With these investments, we aim for AKR to By synergizing Our Business Portfolio, Our People,
spearhead new economic opportunities, champion Our Communities, and Our Conduct, AKR is dedicated
sustainability, and contribute to national carbon emission to generating significant and positive impacts for all
reduction efforts. stakeholders. We believe that through collaborative
efforts, the company can broaden perspectives and
AKR’s people plays a crucial role in this journey. We invest collectively advance towards a brighter, more inclusive
in our human resources, focusing on capacity building future for everyone.
and employee welfare through various training and
development programs. Our goal is to foster an inclusive
Sustainability Report 2023
Page 3
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 3
Highlights and Compliance
Kayak in the Forefront
The kayak is symbolic of AKR as a leader in sustainability
initiatives, and the principle of “no one left behind”. This
craft can break through the water, demonstrating AKR’s
leadership in exploring new opportunities, enhancing
sustainability, and transitioning to a low-carbon economy.
Synergy and Collaboration for a Better Future
Like the V formation that enables a group of kayaks to
move more efficiently together, AKR believes that closer
collaboration with stakeholders can expand horizons
allowing a cohesive forward momentum towards an
improved, inclusive future.
Color Transition
The water ripples generated by the first boat visualize
‘Expanding Our Horizons’, producing a transition from blue
to green that represents AKR’s leadership in sustainability.
Stability of the Kayak
Kayaks are known for their strength and stability, allowing
them to return to their original position, even after
capsizing in a storm. Metaphorically, this reflects AKR’s
resilience and steadfastness as it conducts business while
simultaneously leading sustainability initiatives.
www.akr.co.id
Page 4
4
LIMITATIONS
AND DISCLAIMERS
PT AKR Corporindo Tbk’s Sustainability Report for the 2023 Fiscal Year provides information on economic, social,
environmental, and corporate governance performance throughout that fiscal year. Published concurrently with the
Company’s Annual Report, this report includes projections, plans, strategies, policies, and corporate objectives, which
are considered forward-looking statements. Forward-looking statements in this report encompass targets, expectations,
forecasts, estimates, and business projections that may be influenced by the development of sustainability strategy
implementation and changes in economic, social, political, and relevant regulatory conditions. It is essential to note that
these forward-looking statements carry risks and uncertainties that could result in actual developments differing from
those described in this report. In the context of this report, the terms “Company,” “AKR,” or “We” refer to PT AKR Corporindo
Tbk.
Sustainability Report 2023
Page 5
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 5
Highlights and Compliance
TABLE
OF CONTENTS
Theme Explanation 2 04. Our People
Limitation & Disclaimer 4 Employment Practices 93
Table of Content 5 Occupational Health And Safety 100
2023 Sustainability Performance Highlights 6 Employee Diversity, Inclusion And
107
Engagement
Non-Discrimination And Equal Opportunities 114
01. About This Report Employee Training and Development 118
About This Report 10
05. Our Communities
02. Company Profile Social Responsibility & Sustainable
130
Community Development
About AKR 18
Involving Local Suppliers 135
Corporate Vision, Mission & Values 21
General Information and Corporate Identity 27
Awards and Certification 30
06. Our Conduct: Governance, Ethics and
Important Events 2023 32 Compliance
Board of Directors’ Message 35 Governance Structure And Composition 148
Responsibility Statement of The Board of Transparency And Accountability 151
Commissioners and Board of Directors for
42 Risk Management 154
The Sustainability Report 2022 of
PT AKR Corporindo Tbk Business Ethics And Compliance 158
Sustainability Strategy 44
List Of Disclosure Based on POJK NO.51/
160
POJK.03/2017
03. Our Business Portfolio
GRI Content Index 163
A Strong and Robust Business Portfolio 54
Realizing ESG Principles in the Development
60
of the East Java Industrial Zone SEZ JIIPE
Strong Financial Fundamentals 63
Customer Satisfaction 68
Operational Advantages And Technogy
70
Utilization
Managing Our Environmental Fooprint 77
www.akr.co.id
Page 6
6
SUSTAINABILITY PERFORMANCE
OVERVIEW 2023 [SEOJK B.1] [SEOJK B.2] [SEOJK B.3]
Total Sales and Revenue Net Profit
Rp42.087 Rp2.780
billion billion
Income Tax, Final Tax, and Average Domestic Component Level Dividend Distribution to all
Financial Income-related Final Tax (TKDN) for B30 Product shareholders, Increased by 197.6%
43,31%
Increased by 4.6% compared to compared to the total dividends
the previous period distributed in the previous year
Rp644,68 Rp2.467,15
billion billion
Total Renewable Energy Used in AKR’s Emission Intensity Total volume of recycled water by
142.065,77 0,02
AKR’s Operations JTT and ARUKI in 2023 as efforts for
water conservation
GJ
Ton CO eq/ Rp million 2
Gross Profit
6,1
million liters
Total AKR’s Environmental
Expenditure
Rp4+
billion
24%
Total Number of AKR Employees Gross Profit from AKR Trading
2.813
allocated for CSR
of middle-up management
positions at AKR are held by women. 0,3%
Safe Distance Traveled without Realization of CSR Funds in 2023
Rp24+
Accidents
34,31 miliar
million Km
Sustainability Report 2023
Page 7
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 7
Highlights and Compliance
PEOPLE
Indicators 2023 2022 2021
Number of Personnel (employee) 2.813 2.645 2.613
Recruitment (employee) 485 439 446
Av. Training Hours per Employee
Male (hours) 16,82 12.7 27.75
Female (hours) 25,91 36.2 15.16
Number of Fatalities (unit) 0 0 0
PORTFOLIO
Indicators 2023 2022 2021
Energy Consumption (GJ) 781.357,57 667.039,76 742.051,76
Emissions
Scope 1 (Ton CO2 eq) 25.016,20 20.566,03 25.070,28
Scope 2 (Ton CO2 eq) 10.784,07 12.431,07 12.102,10
Scope 3 (Ton CO2 eq) 56.329,42 51.912,28 53.252,87
Emission Intensity
0,02 0,02 0,04
(Ton CO2 eq/ Rp million Gross Profit)
Water Withdrawal (m3) 471.180 614.359 450.943
Hazardous Waste (tons) 502,3 807,4 432,7
Non-Hazardous Waste (tons) 1.750,8 2.986 2.181
COMMUNITY
Indicators 2023 2022 2021
Company CSR Fund (Rp) 24.197.277.383,00 22.852.287.343 28.527.958.498
www.akr.co.id
Page 8
Page 9
01
About
This Report
www.akr.co.id
Page 10
10
The AKR Sustainability Report reflects the Company’s commitment to
implementing principles of transparency, accountability, and responsibility
for all stakeholders. In this report, AKR expresses its adherence to
conducting business and activities responsibly and sustainably, with the
goal of making a positive contribution to stakeholders and the progress of
Indonesia.
ABOUT
THIS REPORT
AKR’s 2023 Sustainability Report reflects the Company’s The AKR Sustainability Report is prepared based on the
commitment to sustainable principles and performance, Financial Services Authority Regulation No. 51/POJK.03/2017
involving economic, social, and environmental areas. regarding the Implementation of Sustainable Finance for
The report forms part of the Company’s compliance Financial Institutions, Issuers, and Public Companies, as
with applicable regulations, including Article 66 C of Law well as the Financial Services Authority Circular Letter No.
No. 40 of 2007 concerning Limited Liability Companies, 16/SEOJK.04/2021 concerning the Form and Content of
which mandates the annual submission of Social and the Annual Reports of Issuers or Companies. Additionally,
Environmental Responsibility Activity Reports. The this report follows the Global Reporting Initiatives (GRI)
2023 Sustainability Report is the eleventh issued by the guidelines and refers to the Sustainable Development
Company. Goals (SDGs) in the Roadmap of the National Medium-
Term Development Plan 2020-2024, as well as Presidential
Through the Sustainability Report, AKR provides Regulation No. 59/2017 on the Achievement of Sustainable
comprehensive information to all stakeholders as to the Development Goals (SDGs).
Company’s commitments, efforts, and contributions
in implementing sustainable programs, initiatives, and This Sustainability Report contains information regarding
policies aligned with the Sustainable Development Goals the Company’s sustainability performance during the
(SDGs). period from January 1, 2022, to December 31, 2023, covering
the parent company, PT AKR Corporindo, Tbk, as well as all
In preparing this report, the terms “AKR,” “Company,” or consolidated subsidiaries in the Financial Statements.
“We” are used to represent PT AKR Corporindo Tbk, and [GRI 2-2] [GRI 2-3]
all financial information and numerical data is stated in
Rupiah (IDR) with numeric notation in the Indonesian
language.
The scope of the AKR Sustainability Report is as follows:
Line of Business Company Name Abbreviation Location Status % Ownership
Trading & PT AKR Corporindo West Jakarta,
AKR Parent Company -
Storage Tbk. DKI Jakarta
PT AKR Transportasi West Jakarta, Subsidiary, Direct
Transportation ATI 99,90
Indonesia DKI Jakarta Ownership
PT AKR Sea West Jakarta, Subsidiary, Direct
Transportation AST 99,99
Transport DKI Jakarta Ownership
Terminal PT Jakarta Tank North Jakarta, Subsidiary, Direct
JTT 51,00
Storage Terminal DKI Jakarta Ownership
Sustainability Report 2023
Page 11
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 11
Highlights and Compliance
Line of Business Company Name Abbreviation Location Status % Ownership
JIIPE Industrial PT Berkah Kawasan Gresik, East 60 (Melalui
(JIIPE-BKMS) Joint Venture
Estate Manyar Sejahtera Java UEPN)
PT Berlian Manyar Surabaya, East 40 (Melalui
JIIPE Port Area (JIIPE-BMS) Joint Venture
Sejahtera Java UEPN)
Other - PT Arjuna Utama Surabaya, East Subsidiary, Direct
ARUKI 99,96
Manufacturing Kimia Java Ownership
Other - JV 50,10
PT Aneka Petroindo West Jakarta,
Trading Retail APR Joint Venture (Through
Raya DKI Jakarta
Petroleum AKRIDA)
Other - JV 50,10
PT Dirgantara West Jakarta,
Trading Aviation DPR Joint Venture (Through
Petroindo Raya DKI Jakarta
Fuel AKRIDA)
*Policies for entities other than those mentioned follow the policies applicable in PT AKR Corporindo Tbk. (AKR)
Restatement & Significant Changes Principles & Reporting Quality
Statement
[SEOJK C.6] [GRI 2-4] The principles that serve as the foundation and guidance
for AKR in preparing this Sustainability Report follow the
In compiling these reports, AKR continually strives to Global Reporting Initiatives (GRI) guidelines, focusing on
enhance their quality by making improvements in the Impact, Material Topics, Stakeholders, and Due Diligence.
presentation of information, modifying measurement
methods and assumptions, as well as collecting more In assessing the quality of the report’s content and
accurate data. Therefore, any changes, whether in the information, AKR consistently refers to the GRI standards,
presentation of information, modification of measurement considering and accommodating the 8 reporting
methods and assumptions, or better data collection, will be principles, including aspects such as accuracy, balance,
specifically communicated along with their implications. clarity, comparability, completeness, sustainability context,
reliability, and timeliness. Further details as to the 8
In 2023, there is a restatement of energy, emissions, and reporting principles are as follows:
safe working hours data for 2022 and 2021.
Accuracy Balance Clarity Timeliness
The information presented must be The Company’s performance must The information presented must be Reports must be published regularly
accurate and detailed so that it can contain both positive and negative easy to understand for stakeholders so that stakeholders can make
be used by stakeholders to assess aspects so that it can be assessed to access. decisions in a timely manner based
the Company’s performance. rationally and thoroughly. on available information.
Completeness Sustainability Context Reliability Comparability
The information in the report must The report considers the To enable fact-checking, the The information must be consistent
present fully the activities, events, broad context of sustainable report must contain and state the and able to be used by stakeholders
and impacts for the reporting period development, including using information and processes used to assess changes in Company
international references such as in preparing it. This will reflect performance that occur within a
the OECD Guidelines, Sustainable the quality and materiality of the certain period, and should include
Development Goals (SDGs), and UN information presented. data and information for several
Guiding Principles on Business and years prior to the reporting period
Human Rights. In addition to the used.
global perspective, this report also
considers local and national contexts
based on the operational areas.
www.akr.co.id
Page 12
12
Determining Material Topics
[GRI 3-1]
The material topics in this report are compiled and established following the 2021 Global Reporting Initiatives (GRI)
Standard, also known as the AKR Materiality Framework, and conducted through the following steps:
Step 01 Benchmarking with industries and similar companies in AKR’s business sectors, such as logistics and distribution,
storage and transportation, industrial estate, and other businesses. Material topics for each sector are mapped using
Desktop the Sustainability Accounting Standards Board (SASB) structure, according to the International Standard Industry
Research Classification (ISIC).
Step 02 The results of benchmarking, SASB mapping and ISIC are presented in an in-depth discussion involving the AKR ESG Task
Materiality Force, consisting of representatives from all AKR subsidiaries.
Workshop
Step 03 In this discussion, the ESG Task Force prioritizes each topic regarding the Company’s business sustainability and considers
expectations from stakeholders, both from subsidiaries and the AKR parent company.
Prioritize
Validation of material topics is carried out in the ESG Committee forum, consisting of senior management at AKR. It is
Step 04 subsequently aligned with the AKR Sustainability House, which serves as an umbrella for sustainability strategies for all
Validation initiatives in AKR and its subsidiaries.
Step 05 Final approval of the list of material topics for the 2023 AKR Sustainability Report is conveyed by the AKR Board of
Directors.
Approval
Determining Material Topics
[GRI 3-2][GRI 3-3]
Material topics in the AKR Sustainability Report have significant and prioritized impacts on the sustainability of Company
operations. Their determination is made by considering relevant issues in each operational industry sector, referring
to the Sustainability Accounting Standards Board (SASB) to map these relevant issues. These are then combined with
the expectations of stakeholders that have been continually identified through engagement processes with the parent
company and in each subsidiary.
Sustainability Report 2023
Page 13
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 13
Highlights and Compliance
AKR’S Topic Hotspot based on Sustainability Accounting Standards Boards Materiality Map
Integrated Industrial
Trading & Distribution Transportation & Storage Other Businesses
& Port Estate
Cat. Issues
bp AKR
Road Marine Port & Adhesives Aviation
Chemicals Biofules Storage Industrial Petrol
Transport Transport Utilities Manufacturing Fuel
Stations
GHG Emissions
Air Quality
Energy
Management
Environment
Water & Waste
Management
Waste &
Hazardous
Material
Management
Ecological
Impacts
Human Rights
& Community
Relations
Customer
Privacy
Data Security
Social Capital
Access &
Affordability
Product
Quality &
Safety
Customer
Wellfare
Selling Practice
& Product
Labelling
Labor Practice
Human Capital
Employee
Health &
Safety
Employee
Engagement,
Diversity &
Inclusion
www.akr.co.id
Page 14
14
Integrated Industrial
Trading & Distribution Transportation & Storage Other Businesses
& Port Estate
Cat. Issues
bp AKR
Road Marine Port & Adhesives Aviation
Chemicals Biofules Storage Industrial Petrol
Transport Transport Utilities Manufacturing Fuel
Stations
Product
Design &
Lifestyle
Management
Business Model & Innovation
Business
Model
Resilience
Supply Chain
Management
Materials
Sourcing
& Efficiency
Physical
Impacts
of Climate
Chance
Business Ethics
Competitive
Behaviour
Leadership & Governance
Management
of Legal &
Regulatory
Environment
Critical
Incident Risk
Management
Systemic Risk
Management
Sustainability Report 2023
Page 15
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 15
Highlights and Compliance
The list of material topics and a materiality matrix, determined through the AKR Materiality Framework, and with a sectoral
approach based on the ISIC Sectoral SASB Materiality Map for the 2023 Sustainability Report is as follows:
CATEGORY 1: Environment
1 2 1. GHH Emission
2. Air Quality
2 3
2 3. Energy Management
4. Water & wastewater Management
4
1 4 5. Waste and Hazardous Material Management
6. Ecological Impact
4
3 CATEGORY 2: Social Capital
1. Human rights & Community Relations
Importance for stakeholder
2. Customer Privacy & Data Security
3. Access & Affordability
5
4. Product Quality & Safety
3 5. Selling Practice & Product Labelling
5 1
1
CATEGORY 3: Human Capital
1. Labour Practice
2 2. Employee Health & Safety
3. Employee Engagement, Diversity & Inclusion
6
3 CATEGORY 4: Business Model & Innovation
1. Product Design & Lifecycle Management
2. Business Model Resilience
3
3. Supply Chain Management
1 CATEGORY 5: Leadership & Governance
1. Business Ethics
2. Competitive behaviour
3. Legal & Regulatory Compliance
4. Critical Incident Risk Management
Importance for the organisation
Ensuring Report Credibility Response to Previous Report Feedback
[GRI 2-5][SEOJK G1] [SEOJK G.3]
To ensure the credibility of the report, both GRI and This Sustainability Report has been updated based on
POJK recommend the use of external assessment by feedback received from the Financial Services Authority
independent parties, which AKR acknowledges. Therefore, (OJK) regarding the completeness of disclosures, in
in future Sustainability Reports, the Company commits to accordance with OJK Circular Letter No. 16/SEOJK.04/2021
undergoing an external assurance process. regarding the Form and Content of the Annual Reports of
Issuers or Public Companies.
However, in the 2023 AKR Sustainability Report, the
information and data presented have undergone internal Accessibility and Feedback
verification by the Company’s internal team, which [GRI 2-3][SEOJK G.2]
includes data contributors, division/department heads,
corporate secretary, and final approval from the Board of Stakeholders can download this Sustainability Report from
Directors. Through this internal verification process, AKR the Company’s website at www.akr.co.id. We also invite
has ensured that all data and information in the report is stakeholders to submit questions, suggestions, ideas,
presented accurately and can be accounted for. criticism, and feedback via the form available at the end of
the report, or by contacting:
Corporate Secretary PT AKR Corporindo Tbk
AKR Tower Lantai 26,
Jl. Panjang No.5 Kebon Jeruk,
Jakarta Barat 11530, Indonesia
+62 21 5311110 +62 21 5311388, 5311185 corporate.secretary@akr.co.id
www.akr.co.id
Page 16
Page 17
02
Company
Profile
www.akr.co.id
Page 18
18
COMPANY
PROFILE
PT AKR Corporindo Tbk provides logistics and supply Throughout its history, AKR has formed strategic
chain services in Indonesia and specializes in the partnerships with various collaborators to expand its
distribution of petroleum products (BBM) and basic market reach and customer base. The company engages
chemicals. To enhance the business and its operation, the in strategic collaborations involving integrated industrial
company consistently strengthens innovative information areas and ports such as JIIPE, as well as partnerships in the
technology platforms. This enables the monitoring of fields of chemicals, retail BBM, and aviation fuel. Currently,
product movements, inventory positions, and end-to-end AKR has built a robust logistics infrastructure, involving 17
product planning. sea and river ports, as well as 20 storage tank points across
the Indonesian archipelago.
Operational Locations
[SEOJK C.3] [GRI 2-1][GRI 2-6]
Hub/Sea Ports
Sea Ports
River Ports
Sumatera Java-Bali Kalimantan Sulawesi
45,300 KL 592,000 KL 151,600 KL 30,500 KL
Medan Anggada Tj Priok Stagen – Kalsel Bitung
Medan Gabion Banten Ciwandan Pontianak
Banjarmasin
Palembang Andahanesa Semarang Tj Emas Palaran
Lampung Surabaya Nilam Timur Buntok Muara Teweh
Surabaya Nilam Utara
Terminal Nilam Utara (TNU)
Bandung
Bali
Jakarta Tank Terminal (JTT)
Sustainability Report 2023
Page 19
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 19
Highlights and Compliance
The AKR Footprint distribute subsidized fuel to several regions in Indonesia
by the Oil and Gas Downstream Regulatory Agency (BPH
On November 28, 1977, PT AKR Corporindo Tbk was Migas).
established in Surabaya under the name PT Aneka Kimia
Raya where it was initially involved in the trade of basic In 2013, AKR entered into a strategic partnership with
chemicals. In the 1970s, rapid growth in storage tanks for Pelindo for the Java Integrated Industrial Port Estate (JIIPE)
basic chemicals and warehouses at several major ports project in East Java. Located in Gresik, East Java, JIIPE is
in Indonesia positioned AKR as the largest distributor of designed to be one of the largest integrated industrial and
chemicals in the country. seaport estates in Indonesia, equipped with a deep-sea
port and other supporting facilities.
In the 1980s, business growth drove AKR to relocate
its headquarters to Jakarta. Subsequently, in 1994, the In its implementation, the JIIPE project is managed by PT
Company conducted its first public offering (IPO) and Berkah Kawasan Manyar Sejahtera (BKMS) for industrial
was listed on the Indonesia Stock Exchange. The IPO took area developments, while PT Berlian Manyar Sejahtera
place on October 3, 1994, with the stock code AKRA. (BMS), is responsible for the operation of the deep-sea
port. While in BKMS, AKR owns 60% of the Company’s
In 2004, in response to increasingly diverse business shares indirectly through UEPN, while Pelindo owns 40%
developments, the Company changed its name to PT indirectly through BJTI. Share ownership applies otherwise
AKR Corporindo Tbk. As listed in the company’s Articles of to PT BMS.
Association, AKR’s business activities include chemicals,
petroleum products (BBM), gas, logistics, transportation On June 28, 2021, the government issued Government
services, warehouse and tank rentals, workshops, Regulation (PP) No. 71 of 2021 designating JIIPE as a Special
expedition and packaging, construction contractors and Economic Zone (SEZ) for Technology & Manufacturing.
services (excluding legal services), as well as acting as a This step positions JIIPE as one of the most competitive
representative and/or agency for other companies, both industrial zones, attracting industry players in the Java
domestically and internationally. and Eastern Indonesia regions. Gresik JIIPE SEZ aims
for technology and manufacturing development and
In 2005, AKR became the first national private company is a National Strategic Project and is set to become the
to distribute non-subsidized fuel products. In 2010, with location for the world’s largest Copper Smelting Plant.
increasing trust from stakeholders, AKR was assigned to The groundbreaking ceremony for this project took place
in August 2021, with the presence of the President of
Indonesia.
PT AKR CORPORINDO Tbk PT PELABUHAN INDONESIA
A public listed company, leading A state owned ports in central Java, East
integrated logistic services and bulk Java, Bali, South Kalimantan, Central
chemical & energy distribution in Kalimantan and Nusa Tenggara
Indonesia
99.99% 99.99%
PT USAHA ERA PRATAMA NUSANTARA PT BERLIAN JASA TERMINAL INDONESIA
Logistic services provider Logistic services provider
60% 60%
40% 40%
PT Berkah Kawasan Manyar Sejahtera PT Berlian Manyar Sejahtera
www.akr.co.id
Page 20
20
In 2017, AKR began a strategic partnership with bp to (JIIPE) Special Economic Zone (KEK) in Gresik and its
develop the retail market for petroleum (BBM) and surroundings, as well as explore opportunities beyond
lubricants, as well as to distribute aviation fuel at various JIIPE. AKR holds a majority ownership of 65%, while BBG
airports in Indonesia. Concurrently, AKR strengthened its owns 35%.
position in the fuel distribution industry with the opening
of bp AKR gas stations. By the end of 2023, the number of bp AKR gas stations had
reached 46 outlets. The implementation of an innovative
In 2020, AKR Corporindo Tbk and the PETRONAS integrated technology system strengthens confidence in
Chemicals Group Berhad formed a joint venture to AKR as a business entity for the supply and distribution
distribute chemicals in Indonesia. This collaboration was of certain types of fuel oil (P3JBT). Going forward, the
executed through their respective subsidiaries and has company continues to expand its market coverage and
been active since 2021. customer base through cooperation with leading partners
in the industry.
Furthermore, on August 4, 2021, AKR expanded its presence
in the clean energy sector by establishing a joint venture In early 2024, AKR established PT Berkah Renewable Energi
gas distribution company with PT Bayu Buana Gemilang Nusantara (BREN), a business entity focused on operating
(BBG). Through this joint venture, PT Berkah Buana Energi power plants and related energy provision activities, based
(BBE), a company owned by AKR, manages the distribution in Gresik, East Java.
of natural gas in the Java Integrated Industrial Port Estate
Note :
More detailed information about the history of AKR Corporindo can be found in the Annual Report.
Sustainability Report 2023
Page 21
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 21
Highlights and Compliance
COMPANY VISION, MISSION,
AND VALUES
[SEOJK C.1]
VISION
To become a key
player in providing
logistics services and
procurement solutions
for chemicals and
energy in Indonesia.
MISSION
To optimize the
Company’s potential to
continuously enhance
value for shareholders and
stakeholders.
www.akr.co.id
Page 22
22
COMPANY LOGO
INTERPRETATION
The company logo is designed to refer to the vision of becoming a leading player in logistics services provision and
procurement solutions for chemicals and energy in Indonesia. This vision is guiding the company to achieve global
excellence through asset and resource management, partnerships, and business strategies that drive the Company’s
progress on a large scale.
1. The company logo is formed by placing the letters 3. The red color on the letter “A” in the acronym “AKR”
“AKR” from the company’s acronym at its center. symbolizes a light representing the sincerity and
2. The acronym “AKR” is positioned within a blue circle to honesty of the company in conducting business
signify that AKR is a globally reputed business entity. through healthy and responsible business activities.
4. The white color on the acronym signifies a professional
attitude and the Company’s commitment to comply
with applicable business regulations, always prioritizing
fair and equal business competition practices.
Sustainability Report 2023
Page 23
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 23
Highlights and Compliance
Company Business Activities include transportation and warehousing, construction,
[SEOJK C.4][GRI2-6] and the procurement of electricity, gas, steam, hot water,
and cold air. This alignment reflects the sustainable
AKR has diversified its business activities across diversification and expansion within AKR’s business scope.
various fields, including industry, trade, transportation,
warehousing (including rental and leasing activities Trade and Distribution
without option rights), labor, travel agency, and other Non-subsidized Industrial Fuel Oil
supporting business activities. Additionally, the company Since 2005, the Company has been actively involved in
is involved in the procurement of electricity, gas, steam, the distribution of non-subsidized industrial fuel oil and
hot water, and cold air, as well as professional, scientific, continues to expand its logistics network facilities to serve
and technical activities in the form of construction customers in various sectors, including mining, power
services. Adjustments to these business activities are generation, manufacturing, transportation, and bunker
based on changes in Article 3 of the Company’s Articles storage. With strategically located tank terminal facilities
of Association approved at the Extraordinary General at several major ports in Indonesia, the total capacity has
Meeting of Shareholders on April 28, 2022. reached 819,400 KL.
In carrying out its business activities, AKR engages in two The Company has also been engaged in the distribution
types of activities: main business activities and supporting of biodiesel since August 2018 as part of the government’s
business activities. The Company’s main business activities commitment to reduce greenhouse gas emissions,
are divided into four clear segments, including trading and enhance energy resilience, and achieve a 23% contribution
distribution of Fuel Oil (BBM) and Basic Chemicals, logistics target from New and Renewable Energy (EBT) by 2025.
infrastructure, manufacturing, and integrated industrial Through its extensive network of industrial customers,
and port areas. Meanwhile, supporting business activities AKR facilitates the use of clean energy in various industrial
sectors.
INDUSTRIAL PETROLEUM PRODUCTS
Biodiesel Marine Fuel Oil, IDO Lubricant
Mining Plantation Power Plant Manufacturer Bunker Manufacturer Ship Heavy
Services Equitment
Ship Shipping
Non-subsidized Retail Fuel Oil
Since April 2017, the Company has collaborated with bp to develop the retail fuel industry in Indonesia through a joint
venture named PT Aneka Petroindo Raya, known as “bp AKR Fuels Retail.” The bp AKR gas stations provide premium fuel
with Euro 4 standards and offer unique services such as a mini-market and food outlets. By the end of 2022, PT Aneka
Petroindo Raya had opened 36 bp AKR gas stations in various locations, including Jabodetabek, Surabaya, Malang, and
the rest area of the Cipularang Toll Road.
RETAIL PETROLEUM PRODUCTS
Subsidized Non-Subsidized Aviation Fuel
Biodiesel B30 High-octane gasoline, and Avtur
premium diesel with active
technology
Truck Motor Vehicles Aircraft
Subsidized Retail Fuel Oil
The company has been entrusted by BPH Migas since 2010 to distribute subsidized Motor Vehicle Fuel (BBM) through
Motor Vehicle Fuel Filling Stations (SPBKB) and Fishermen’s Fuel Filling Stations (SPBN) under the brand AKRA SOL,
which is currently a Biodiesel product.
www.akr.co.id
Page 24
24
AKR manages SPBKB and SPBN located in various regions of Indonesia, including the islands of Sumatra, Java, Bali, and
Kalimantan. Regularly, the company receives tasks for distributing subsidized biodiesel from BPH Migas and participates
in the One Price Fuel program in the 3T (Outermost, Frontier, and Disadvantaged) regions.
Product Type Product
Biofuel (B30)
Non-subsidized Industrial Fuel Industrial Diesel Oil (IDO)
Fuel Oil (FO)
Gasoline RON 90, RON 92, RON 95
Non-subsidized Retail Fuel
High Quality Diesel
Subsidized Fuel Biofuel (B30)
Basic Chemicals
AKR is the main distributor for PT Asahimas Chemical, providing basic chemicals such as chlor-alkali, solvents, and various
organic and inorganic substances. The Company is also actively involved in trading and distributing basic chemicals from
both local and international suppliers. In the 1970s, AKR constructed the first storage tank terminal in Indonesia.
PRODUCT
BASIC CHEMICAL PRODUCTS CUSTOMERS
• Caustic Soda • Soda Ash • Home Care and Personal Products
• Sodium • Sulphuric Acid • Textile
Hypochlorite • Hydrochloric Acid • Glass
• Hydrogen Peroxide • Sodium Sulphate • Pulp and Paper
• PVC Resins • Methanol • Fertiliser
• Chemical and Pharmacy
• Plastic
• Food Additive
Lubricants IMIP airport in Morowali, Central Sulawesi. This milestone
The Company is expanding its lubricants business through positioned the Company as the first private enterprise to
a subsidiary of PT Anugerah Krida Retailindo, namely PT distribute aviation fuel in Indonesia.
Anugerah Lubrindo Raya (ALR), established on February
7, 2019. ALR engages in the trade and distribution of Gas
lubricants for the industrial, maritime, mining, and The company and PT Bayu Buana Gemilang (BBG) signed
commercial vehicle sectors under the Castrol brand. a joint venture agreement on August 4, 2021 in which PT
Berkah Buana Energi (BBE) was formed to manage the
Aviation Fuel natural gas distribution network through pipelines from
The Company formed a joint venture with Air bp in the source to customers. The initial focus of the JV company
November 2016 to distribute aviation fuel at airports in is to develop business in the JIIPE Special Economic Zone
Indonesia. This joint venture led to the establishment of (KEK) in Gresik, East Java, to meet the industrial needs in
PT Dirgantara Petroindo Raya (DPR). In August 2019, DPR that area. AKR holds a 65% ownership stake, while BBG
officially opened the first Avtur Depot at the dedicated holds 35%.
Sustainability Report 2023
Page 25
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 25
Highlights and Compliance
Services
Through its subsidiary, PT AKR Transportasi Indonesia, the Company provides land transportation services to support
logistics and distribution operations. The Company also owns large vessels used to transport products to consumers and
collaborates with third parties through PT AKR Sea Transport. In addition to the Company’s storage tanks, PT Jakarta Tank
Terminal, a subsidiary of the company, operates an independent tank terminal with a total capacity of 350,000 cbm at
the Tanjung Priok port. The Company continues to expand crucial infrastructure for receiving, storing, and transporting
various products in large quantities.
Product Type
Bulk Handling Services
Container Handling Services
Land and Sea Transportation
Storage Tanks
Vendor Managed Inventory
Warehousing
Manufacturing
The manufacturing segment of the Company is represented by PT Arjuna Utama Kimia (Aruki), based in Surabaya, East
Java. Aruki specializes in the production of high-quality wood adhesive materials, supplying various companies in the
wood and paper industry in Indonesia.
Product Type Service Type Service Type
Urea-formaldehyde Resin Uloid Plywood & wood lamination
High Solid Urea- formaldehyde
Uloid Particle Board and MDF
Resin
Melamine- formaldehyde Resin Uloid Plywood & wood lamination
Planol- formaldehyde Resin Uloid Plywood & wood lamination
Two Component Vinyl Urethane
Struct bond Wood working, Furniture, Flooring & FJLB
Adhesive
Polyacrylamide Monomer (PAM) High performance dry strength enhancementresin
HOFMANN
Resin for paper
Polyacrylamide Monomer (PAM) High performance dry strength enhancement resin
HOPELON
Resin for paper
Melamine Resin URAMIN Paper wet strength improvement resin
Poly Vinyl Acetate PVAc Lem multiguna untuk kayu dan kertas
www.akr.co.id
Page 26
26
Industrial Area
As part of its sustainability strategy since 2013, AKR, together with Pelindo, has invested in the Java Integrated Industrial
and Port Estate (JIIPE) in Gresik, East Java. The goal is to provide logistics and energy solutions for industrial customers
and with a total area of 3,000 hectares, JIIPE aims to become the largest integrated industrial area with a port in Indonesia.
Of this total area, 1,761 hectares are designated as an industrial zone, 406 hectares for the seaport, and 800 hectares for
residential and commercial spaces, developed by the affiliated company PT AKR Corporindo Tbk.
Business Line Product
Industrial Estate Industrial Land
Port and Port Services Bulk Handling Services
• Power Plant
• Water Treatment Plant
• Waste Water Treatment Plant
Utilities & Infrastructures
• Gas
• Fiber Optics
• Port Services
Markets The Company also distributes biodiesel for motor vehicles
and fishermen through the subsidized retail segment. AKR
AKR operates storage tanks and distribution terminals in sells biodiesel and RON 92 gasoline for motor vehicles and
17 ports across Indonesia. With a comprehensive logistics fishermen on the islands of Java, Sumatra, Kalimantan,
fleet, including ships and trucks for the delivery of fuel oil and Sulawesi.
and basic chemicals, the Company has served thousands
of businesses and industries throughout Indonesia. Green Energy Products
Distribution encompasses biodiesel, fuel oil, and Euro [GRI2-1] [SEOJK F.5]
4 standard fuels to various industrial sectors, including
commercial, mining, power generation, manufacturing, The Company is actively involved in developing supporting
construction, fisheries, bunkering, and more. businesses related to environmentally friendly green
energy products, including:
Additionally, the Company has collaborated with bp • Providing high-quality biodiesel and Euro 4 gasoline
Global to develop non-subsidized retail and aviation fuel • Operating natural gas and solar power plants,
segments. Currently, the Company manages 46 bp-AKR implemented in the JIIPE Gresik Special Economic
gas stations in Jabodetabek, Surabaya, Malang, and toll Zone.
rest areas. For aviation fuel (avtur), the Company formed
a joint venture, Air bp-AKR, which has established two
depots in Indonesia.
Sustainability Report 2023
Page 27
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 27
Highlights and Compliance
GENERAL INFORMATION
AND COMPANY IDENTITY
[GRI 2-1] [GRI 2-6]
2.813
Number of Employees
Company Name [GRI 2-1]
PT AKR Corporindo Tbk
people
Establishment Date Legal Entity Status [GRI 2-1]
28 November 1977 Perseroan Terbatas Shareholders
60,17%
Terbuka (Tbk)
PT Arthakencana Rayatama
Business Field [GRI 2-6] Stock Listing on the Stock Exchange
38,16%
Bursa Efek Indonesia pada
Trading and Distribution tanggal 3 Oktober 1994
Logistics Services Public
Bonds
Obligasi Berkelanjutan I AKR
1,68%
Manufacturing Corporindo Tahap I Tahun 2017
dengan Tingkat Bunga tetap
Industrial Area Seri C Treasury Stock
Authorized Capital (Before Stock Split)
Rp750.000.000.000
divided into 37,500,000,000 shares,
each with a nominal value of Rp20.
Paid-up Capital (Before Stock Split)
Rp401.469.492.000
with a composition of 20,073,474,600 shares
with a nominal value of Rp20 placed in the company.
Legal Basis of Establishment [GRI 2-1]
Deed Number 46 dated November 28, 1977, made before Sastra Kosasih,
a Notary in Surabaya, and has been legalized as a legal entity based
on the Decree of the Minister of Justice of the Republic of Indonesia
Number Y.A.5/161/7 dated June 14, 1978, and has been announced in the
State Gazette of the Republic of Indonesia Number 101 dated December
19, 1978, Supplement Number 741/1978.
Headquarters Address [SEOJK C.2]
AKR Tower Lantai 26
Jl. Panjang No.5 Kebon Jeruk
Jakarta Barat 11530, Indonesia
Corporate Contact
+62 21 5311110
+62 21 5311388, 5311185
corporate.secretary@akr.co.id
www.akr.co.id
Page 28
28
Business Scale
[SEOJK C.3]
(in thousand Rupiah, unless stated otherwise)
Description Unit 2023 2022 2021
Total Orang 2,813 2,645 2,613
Total Assets Rp billion 30,255 27,188 23,509
Total Sales and Revenue Rp billion 42,087 47,550 25,707
Total Net Profit for the Current Year Rp billion 3,078 2,403 1,135
Total Equity Rp billion 14,043 13,155 11,299
Total Liabilities Rp billion 16,212 14,033 12,210
Sustainability Report 2023
Page 29
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 29
Highlights and Compliance
www.akr.co.id
Page 30
30
AWARDS
AND CERTIFICATIONS
1 2 3 4
5 6 7 8
Awards
1. Indonesia Best Business Transformation 2023 – by 5. The Most Innovative Basic Industry Chemicals
SWA Company for The Development High Quality
Products through The Use of Technology, Indonesia
2. The Readiness Human Capital, The Talent in Digital Innovation Awards 2023 by Warta Ekonomi
Management, The Most Resilience Company 2023
by Human Capital on Resilience Excellence Awards 6. 1st Best Indonesia Enterprise Risk Management
(HCREA) 2023 2023, Category Public Company - Wholesale (Asset
Rp 1T - Rp5T), by Economic Review
3. Transparency of 2023 Corporate Emissions
Calculations for the Platinum Category 7. 1st Best Indonesia GCG 2023 , Category Public
Company - Wholesale (Asset Rp 1T - Rp5T), by
4. 2nd Best Indonesia Finance 2023, Category Economic Review
Public Company – Wholesale (Asset Rp 1T – 5T), by
Economic Review 8. The Best Oil and Gas Company - Bisnis Indonesia
Awards 2023
9. Indonesia Excellence GCG Awards 2023 - AKRA
Managing a High Level of Company Performance in
GCG Ethics, by Warta Ekonomi
Sustainability Report 2023
Page 31
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 31
Highlights and Compliance
9 10 11 12
13 14 15 16
Certifications
10. Indonesia Top 20 GCG Awards 2023 in Trading & 16. ISO 9001:2015
Distribution by The Iconomics Scope Industrial Petroleum Trading & Distribution
(Branch: Medan, Pontianak, Jakarta, Lampung,
11. The Best IT for Public Company - Category Industry Bandung)
by Economic Review
12. Top 50 Big Capitalization Public Listed Company
2023 – IICD
13. High Dividend & High Market Capitalization based
on Indeks Tempo - IDN Financials 52
14. Indonesia Best 20 Corporate Secretary in Trading &
Distribution by The Iconomics
15. Living Legend Company in Managing Collaborate
Stakeholders & Business Trends to Develop Strategic
Resilience Category Platinum by Warta Ekonomi
www.akr.co.id
Page 32
32
IMPORTANT
EVENTS
February 7, 2023 April 28, 2023
Visit of the Vice President of RI to the Distribution of Dividends for the Fiscal
JIIPE Gresik Industrial Estate – Signing Year 2022
a MoU for Gas Station Development
During the Annual General Meeting (RUPS), approval
Cooperation
was granted for the dividend payment of Rp1.48 trillion,
equivalent to Rp75 per share. This amount represents
During his visit, Mr. lr. Prof. Dr. (HC) K.H. Ma’ruf Amin
61.6% of the 2022 net profit, which reached Rp2.4 trillion.
expressed appreciation for the progress of the JIIPE Gresik
Industrial Estate in terms of investment and supporting
infrastructure. The visit continued with the signing
of a Memorandum of Understanding between AKR's
subsidiary, PT Aneka Petroindo Raya (a Joint Venture
between AKR and BP), and PT Jatim Sarana Utama for the
expansion of BP station networks in several locations in
East Java.
July 28, 2023 October 2, 2023
Establishment of PT Anugerah Kreasi Establishment of PT Berkah Bunker
Pratama Indonesia Service
AKR, through its two subsidiaries, PT Andahanesa Abadi Through its subsidiaries, PT Anugerah Krida Retailindo and
(AA) and PT Usaha Era Pratama, established a new business PT Andahanesa Abadi, AKR established a business entity
entity named PT Anugerah Kreasi Pratama Indonesia providing port services for seaports, namely PT Berkah
(AKPI) to engage in warehousing operations. Bunker Service (BBS).
Sustainability Report 2023
Page 33
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 33
Highlights and Compliance
May 10, 2023 June 20, 2023
Strategic Collaboration in Meeting President of the Republic of Indonesia
Electricity Needs at JIIPE Inaugurates the Construction of the
Largest Copper Foil Factory, Hailiang
PT PLN (Persero) supports the provision of electricity in
the Gresik Special Economic Zone (SEZ) up to 240 MVA by President Joko Widodo conducted the ground-breaking
facilitating reliable, high-quality, and competitively priced ceremony for the largest copper foil factory in Southeast
electricity supply for industrial customers throughout Asia, PT Hailiang Nova Material Indonesia, in the Integrated
Indonesia. Industrial Estate JIIPE Gresik.
October 20, 2023 December 6, 2023 January 5, 2024
Purchase of AKRA 103 fleet Joint Development Establishment of
Agreement with BP GAS & Business Entity PT Berkah
AKR has increased its capital by POWER Renewable Energy
Rp80 billion in its subsidiary, PT Sea Nusantara (BREN)
Transport (AST), to acquire the AKRA AKR has signed a Joint Development
103 fleet. Agreement with BP GAS & POWER PT Berkah Renewable Energy
INVESTMENTS LIMITED (bp) to Nusantara (BREN) is a subsidiary of the
develop an LNG project involving a Company engaged in the operation
regasification terminal in the JIIPE of power plants and other activities
Industrial Estate in Gresik. related to energy provision domiciled
in Gresik, East Java.
www.akr.co.id
Page 34
34
Membership In Associations
[SEOJK C.5] [GRI 2-28]
AKR is actively involved in various relevant industry associations, solidifying its position as a committed stakeholder in
supporting the development of its business sector. Through this involvement, the Company actively participates in various
forums, discussions, and joint initiatives with other stakeholders, achieved through collaboration with various industry
associations and stakeholders, including:
Name of Association Position
Asosiasi Pengusaha Indonesia (APINDO) Member
Kamar Dagang dan Industri Indonesia (KADIN) Member
Asosiasi Emiten Indonesia (AEI) Member
Indonesia Corporate Secretary Association (ICSA) Member
Sustainability Report 2023
Page 35
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 35
Highlights and Compliance
BOARD OF DIRECTORS’
MESSAGE
[SEOJK D.1] [GRI 2-22]
AKR has set a course that
will not only strengthen the
Company’s performance and
profitability, but also play a
central role in Indonesia’s
drive towards a low-carbon
economy and a more
inclusive future.
Haryanto Adikoesoemo
President Director
www.akr.co.id
Page 36
36
Dear Stakeholders, PROGRESSING OUR BUSINESS
Welcome to the PT AKR Corporindo Tbk (AKR) 2023
Sustainability Report. This report is a testament to AKR’s Achieving excellence is imperative not only for our success
dedication and outlining the efforts we have made towards but also for our capacity to contribute positively. In the
a more resilient and better future. We are excited to 2023 financial year, AKR’s net profit climbed by 16% to
share our progress with you, our valued stakeholders and reach Rp 2,780 billion, a significant rise from the Rp 2,403
readers, as AKR continues to “Progressing with Purpose”, billion recorded in the previous year. Reflecting a robust
building on our vision for a sustainable tomorrow. Compound Annual Growth Rate (CAGR) of 31% over the
last five years, our growth trajectory has been driven by
In a world rebounding from the pandemic, organizations trade, distribution, and logistics segment, with a notable
are endeavoring to reinstate their operational vigor enhancement from the Industrial Estate segment’s
and performance metrics. The challenge of rallying performance.
performance in 2023 has been particularly formidable,
as companies navigate the complexities of escalating In addition, we believe that this year’s achievements are
interest rates, surging inflation, and pervasive geo-political a result of good communication and oversight from
tensions. These elements have collectively impinged on management. Communication is the key to success
the intricacies of supply chains and the fluidity of capital amidst a dynamic year like 2023. AKR conducts meetings
movements. at various levels of management which allows us to analyze
and make decisions quickly, allowing AKR to adapt to the
Domestically, Indonesia’s government has endorsed changing market conditions.
policy normalization post-pandemic to foster economic
growth and control inflation, showcasing resilience with In 2023, AKR has diligently bolstered our investments in
robust domestic demand and supply until Q3 2023. The businesses that champion sustainability. These strategic
impending elections will undoubtedly shape business and investments encompass new and renewable energy,
investment decisions, yet our investment sector has seen LNG, biofuels, more efficient fleet operations, and the
a 4.2% growth, buoyed by the government’s infrastructural development of green industrial estates. We are leveraging
initiatives and mineral downstreaming efforts. cutting-edge technology and Artificial Intelligence (AI) to
optimize our operational planning and logistics routing.
Amidst this situation, AKR continued to show strong This innovation and commitment have enabled us to
and stable growth. Thanks to a solid business model, we maintain our total emission intensity at 0.02 tons of CO2 per
were able to maintain solid performance. With a strategy million of gross profit generated. This stability in emission
that allows flexible adjustment of costs to customers, we intensity, achieved despite increased business activities,
ensured a healthy financial position. The combination of fleet expansion, and a growing number of tenants in JIIPE.
a robust business model and mature risk management
results in consistent and reliable growth and performance. In the Company’s effort to support the energy transition
and expand the use of renewable energy mix, AKR actively
STAYING ON THE ESG COURSE participated in the government’s B30/B35 biodiesel
program and initiated the use of solar panels. This year, we
While many businesses are faced with uncertainty and managed to increase the proportion of renewable energy
may have to adopt a wait-and-see approach in executing usage to 27% of the Company’s total energy consumption,
transition strategies amid calls for climate action and up from 23% in the previous year.
ESG integration, AKR has set our course that will not only
strengthen the Company’s performance and profitability, In the green industrial estate business segment, AKR’s
but also play a central role in Indonesia’s drive towards a JIIPE Gresik Special Economic Zone is ranked first of the
low-carbon economy and a more inclusive future. ten special economic zones in Indonesia thanks to the
multiplier effect that has been created. Until the end of
The objective of AKR’s ESG strategic direction is very clear. 2023, KEK JIIPE managed to attract investment of Rp71.5
Not only do we want to do well, but we also want to make trillion and provide jobs for 32,000 people who are now
a good impact from our growth. This passion and purpose work in companies in KEK JIIPE.
is clearly reflected through the AKR Sustainability House
“Progressing with Purpose” and its four main pillars: Our PROGRESSING OUR PEOPLE
Business Portfolio, Our People, Our Communities, and Our
Conduct. AKR realizes that our achievements are inseparable
from the performance of our people. For this reason, the
Company continues to ensure the advancement, health
and safety of our people. In 2023, we recorded zero fatalities
and zero major safety incidents, including a cumulative
total of safe trips from the land transportation fleet that
reached more than 34.31 million kilometers.
Sustainability Report 2023
Page 37
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 37
Highlights and Compliance
To nurture the competence and professional growth of PROGRESSING OUR CONDUCT
our employees, this year we invested more than Rp1.45
billion for training and development initiatives at the For AKR, ethical conduct and compliance are not mere
holding company level, for both technical, targeted, and obligations, but integral elements woven into the cultural
mandatory trainings. fabric of the company. In line with this ethos, we are
proud to report that AKR adheres to the highest ethical
AKR’s people development is aligned with our corporate standards, as evidenced by zero incidents of corruption
values of entrepreneurship, collaboration, agility, reward and no violations of laws and regulations in 2023. This
for performance, team empowerment and zero tolerance exemplary behavior is also reflected in our commitment
for non-compliance. These values are continuously to transparent reporting, with the annual Sustainability
reinforced through communication tools such as Report published in accordance with POJK 51/2017, GRI
newsletters, performance reviews, and direct messages Standard 2021 and SASB Standard.
from top management. We are committed to creating an
inclusive and equitable work environment where every We also launched and refined several policies to
individual has equal opportunity, free from discrimination strengthen our ESG governance this year, including
based on gender, ethnicity, race, or religion. The Company those on health, safety, environment, human rights and
also put an emphasis on gender equality as we appoint sustainable sourcing. These policies are reinforced by our
women in leadership and managerial positions. As a result, newly revised Code of Ethics and Conduct, which responds
by the end of 2023 AKR has reached 24% female in middle to the changing dynamics of the business world. These
to senior management. policies is a critical tool to reinforce each AKR employee’s
commitment to behave in a manner consistent with the
In recognition of our efforts, AKR was awarded the Human company’s values and to incorporate these principles into
Capital on Resilience Excellence Award 2023 (HCREA) their daily activities.
by First Indonesia Magazine. This award recognizes our
commitment to developing agile human talent capable GUIDING PROGRESS
of adapting to the changing business environment. The
Board of Directors and Commissioners aspires that our The Board of Director would also like to highlight the
efforts in human capital development and managing a Company’s ESG Committee and ESG Task Force which
healthy work environment will maximize the potential of have done an excellent job to ensure AKR’s sustainability
everyone, both professionally and personally. strategy being executed. In addition, AKR consistently
opens dialogue with various stakeholders to receive
PROGRESSING OUR COMMUNITIES feedback on how the Company can integrate ESG even
further in our business operations.
Echoing the wisdom of a Chinese proverb, “A good neighbor
is a found treasure,” AKR has thrived for 63 years amidst the We will continue to engage our stakeholders to guide our
graciousness of supportive communities. AKR has pledge progress with purpose. AKR looks forward for collaboration
from day one to be a good neighbor for our communities with various internal and external stakeholders to achieve
through various approach and engagements. shared goals which benefits the economy, environment,
people, and society.
In 2023, our commitment to corporate social responsibility
(CSR) was evident in the realization of more than Rp24 As the Company moves forward, we have formulated our
billion for various community development programs, ESG aspirations. These aspirations are outlined in AKR
an increase of 6% from the Rp 22.85 billion spent in the Horizon 2023. Moving forward this framework will be the
previous year. compass that directs AKR’s ESG efforts and initiatives
towards positive, measurable and impactful sustainability
But our commitment goes beyond CSR. We believe performance.
in growing with our local communities, which is
why a significant number of our employees are local
communities. This year, 84% of our parent company’s
employees were hired locally.
We are also committed to supporting local business. In
2023, the local content in our biodiesel sourcing (Tingkat
Kandungan Dalam Negeri – TKDN) of over 40%. In parallel,
AKR ensures that the local procurement of goods for
each project meets a minimum local content threshold
of 30%, thereby promoting community development and
sustainability.
www.akr.co.id
Page 38
38
CLOSING REMARKS
Thank you to all members of the AKR family: employees, customers, partners and shareholders. Your support and
contributions are the foundation of all our achievements and progress. Our deepest appreciation for your trust and
support that continues to drive us forward.
Moving forward, AKR is committed to continuous innovation and growth while being mindful of our responsibility to
society and the planet.
All of our efforts are made with one goal in mind: to explore new opportunities, achieve higher returns, and create a better
and more sustainable future for us all.
Jakarta, 5 April 2024
Atas Nama Direksi
Haryanto Adikoesoemo
President Director
Sustainability Report 2023
Page 39
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 39
Highlights and Compliance
BOARD
OF COMMISSIONERS
Fauzi Ichsan Soegiarto Adikoesoemo Sofyan A. Djalil
Commissioner President Commissioner Commissioner Independent
www.akr.co.id
Page 40
40
BOARD
OF DIRECTORS
Suresh Vembu Haryanto Adikoesoemo Bambang Soetiono Termurti Tiban
Director President Director Soedijanto Director
Director
Sustainability Report 2023
Page 41
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 41
Highlights and Compliance
Nery Polim Jimmy Tandyo Mery Sofi
Director Director Director
www.akr.co.id
Page 42
42
RESPONSIBILITY STATEMENT OF THE
BOARD OF COMMISSIONERS FOR
THE SUSTAINABILITY REPORT 2023
OF PT AKR CORPORINDO TBK
[SEOJK E.1][GRI 2-14]
We, the undersigned, certify that the Sustainability Report of PT AKR Corporindo Tbk for the 2023 financial year has been
prepared with reference to the Indonesia Financial Services Authority Regulation number 51/POJK.03/2017 regarding the
Implementation of Sustainable Finance for Financial Services Institutions, Issuers and Public Companies, and Circular
Letter of the Indonesia Financial Services Authority number 16/SEOJK.04/2021 concerning the Form and contents of
Annual Reports of Issuers or Public Companies.
All information in this Report has been prepared and presented in accordance to these regulations and we are fully
responsible for the accuracy of the contents of the Company’s Sustainability Report.
Jakarta, 5 April 2024
BOARD OF COMMISSIONERS
Soegiarto Adikoesoemo
President Commissioner
Sofyan A. Djalil Fauzi Ichsan
Commissioner Independent Commissioner
Sustainability Report 2023
Page 43
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 43
Highlights and Compliance
RESPONSIBILITY STATEMENT OF THE
BOARD OF DIRECTORS FOR
THE SUSTAINABILITY REPORT 2023
OF PT AKR CORPORINDO TBK
[SEOJK E.1][GRI 2-14]
We, the undersigned, certify that the Sustainability Report of PT AKR Corporindo Tbk for the 2023 financial year has been
prepared with reference to the Indonesia Financial Services Authority Regulation number 51/POJK.03/2017 regarding the
Implementation of Sustainable Finance for Financial Services Institutions, Issuers and Public Companies, and Circular
Letter of the Indonesia Financial Services Authority number 16/SEOJK.04/2021 concerning the Form and contents of
Annual Reports of Issuers or Public Companies.
All information in this Report has been prepared and presented in accordance to these regulations and we are fully
responsible for the accuracy of the contents of the Company’s Sustainability Report.
Jakarta, 5 April 2024
BOARD OF DIRECTORS
Haryanto Adikoesoemo
President Director
Jimmy Tandyo Bambang Soetiono Soedijanto Mery Sofi
Director Director Director
Suresh Vembu Nery Polim Termurti Tiban
Director Director Director
www.akr.co.id
Page 44
44
Implementation of the Environment, Social, and Governance (ESG)
principles in AKR’s sustainability strategy is reflected through a balance
between business success and the management of the environment,
social responsibility, and good governance. The Company is committed to
providing sustainable value and maximum benefits for all stakeholders.
SUSTAINABILITY
STRATEGY
Sustainability Commitment The key to addressing this challenge is to go beyond
[SEOJK A.1] [SEOJK E.5] [GRI 2-22] business as usual. As a global corporate citizen, AKR must
maximize efforts to achieve a balance between business
AKR understands that every business activity it conducts growth, awareness of the environment, and the progress
must have ethical responsibility and be based on of the surrounding community. This is a common goal
applicable regulations. Therefore, sustainable business with the global community, outlined in the Sustainable
development must begin by creating a balance between Development Goals (SDGs), and Sustainable Development
the needs of shareholders, the needs of the community, is the agenda of the Indonesian government.
and environmental needs around operational areas. On
the journey towards sustainability, AKR constantly strives As a company operating in the energy supply chain
to build a strong foundation of ethical behavior in every industry in Indonesia, AKR has mapped SDG targets that
activity, both in production and operations. align with each business activity. Being a sustainable
company is a commitment that must always be fought
As envisioned in the Company’s Mission, AKR has a noble for and realized through strong spirit and optimism for the
purpose; to provide maximum added value and benefits to future.
stakeholders. This Mission forms the spirit and identity that
is carried in building economic, social, and environmental
performance for the sake of sustainable business Embedding Sustainability Across AKR’s
continuity. Business Lines
[GRI 2-23][GRI 2-24]
For AKR, the commitment to sustainability is an ambition
that can only be achieved through a measured and directed As a concrete effort to achieve sustainability, the Company
long-term strategy. AKR must ensure that the business has created a committee responsible for overseeing the
activities it manages will have a sustainable impact on formulation and implementation of matters related to
stakeholders now and in the future. The challenge for AKR economic, environmental, and social performance, namely
is setting the right goals, plans, ambitions, and targets the ESG Committee and ESG Task Force AKR. Broadly
in every business line, from logistics and distribution to speaking, the ESG Committee and ESG Task Force AKR
industrial areas and the development and management ensure the formulation of sustainability strategy policies
of Special Economic Zones (SEZ). to support the implementation of ESG in accordance with
applicable industry standards.
Sustainability Report 2023
Page 45
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 45
Highlights and Compliance
To achieve this, the ESG Committee and ESG Task Force AKR have formulated AKR Sustainability House: PROGRESSING
WITH PURPOSE, which includes 4 main pillars, namely:
PROGRESSING WITH PURPOSE
Umbrella Sustainability
As a strategic holding company, AKR Corporindo aims to growing and progressing
Statement And
Elevator Pitch
Commitment
sustainably, our business portfolio spans from logistics and distribution, industrial estate,
to the development and management of special economic zone. Through our business
we touch millions of people and stakeholders. Therefore, we must do what we do in a
sense that can benefit the economy, environment, people and society. This means we go
beyond business-as-usual to balancing ambition with wisdom, and business success with
environment consciousness, and social progress. For us, this is the meaning of sustainability
– Progressing with Purpose.
Pillars
Our Business Our Our Our
Portfolio People Communities Conduct
SDGs
Building strong, robust and Nurturing, developing, and Giving back to the communities Operating responsibly and
Rationale
of the
resilient business portfolio to safeguarding our people as our wherever we operates upholding ethical behaviour
pillar
support the evolving need of our most valuable assets. and legal compliance in
customers and stakeholders everything that we do
1. Robust & Resilient Business 1. Labor & Employment 1. Community relations & 1. Good Corporate Governance
Strategic Priorities
Model Practice development programs 2. Business Ethics
Action Areas/
2. Strong financial 2. Health & Safety 2. Involving Local Suppliers 3. Compliance to Law and
Fundamentals 3. Employee Engagement, 3. Providing opportunities for Regulations
3. Operational Excellence & Diversity & Inclusion the local communities
Utilization of Technology 4. Learning & Development
4. Customer Engagement &
Satisfaction
5. Management of
Environmental Footprints
www.akr.co.id
Page 46
46
What We Want To Achieve Where We Are Now
Pillar (2023 Achievement)
(AKR Horizon 2030) [SEOJK F.1]
AKR invested in sustainability-related projects,
Focusing on Investment and portfolio that are
such as LNG, biofuels, rooftop solar panel,
in support of sustainability and transition to On track
floating solar panel, and green industrial
low-carbon economy
estate.
OUR BUSINESS PORTFOLIO
Adoption of digital real-time control tower and
Adopt digital technology to support
embedding Artificial Intelligence to better plan
operational effectiveness, efficiency, and On Track
our operations and reduce carbon emission for
reduction of carbon emission
AKR’s logistic operation.
Increase renewable energy mix used on AKR 27% renewable energy usage from the total
On Track
operations to 30% by 2030 energy consumption
Zero significant spill at all operations Zero significant spill at all operations Achieved
Maintain carbon emission intensity at 0.02 0.02 tonCO2e/million Gross Profit emission
Achieved
tonCO2e/million Gross Profit intensity
Zero fatalities at all AKR’s operations Zero fatalities at all AKR’s operations Achieved
Zero major safety incident at all AKR’s Zero major safety incident at all AKR’s
Achieved
operations operations
OUR PEOPLE
• Published and socialized group-wide Human
Zero Human Rights incidents in the workplace Rights Policy in 2023 Achieved
• Zero human rights incident in 2023
Creating an inclusive workplace through
24% middle-up management positions in AKR
achieving 30% middle-up management On Track
are held by women
position held by women.
• 84% local recruits in AKR Holding
Providing jobs for the local communities • 32.000 total local workforce employed by Achieved
OUR COMMUNITIES
factories in KEK JIIPE
Making a positive impact for the local
43.31% TKDN in 2023 Achieved
economy through our procurement practice
100% AKR’s subsidiaries carried out community
Contribute to local socio-economic
development programsRp24+ billion
development through social community Achieved
channeled for community development
programs and outreach at all AKR operations
programs in 2023
Maintain zero corruption incident Zero corruption incident in 2023 Achieved
OUR CONDUCT
Communicating our ESG progress
Publish annual sustainability report using
transparently through Sustainability Reporting
POJK 51/2017, GRI Standard 2021, and SASB Achieved
and ensure our reporting practice is aligned
standard
with national and international standard
Ensuring adherence and compliance to law &
Zero breach of law and regulation in 2023 Achieved
regulation
Sustainability Report 2023
Page 47
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 47
Highlights and Compliance
Our Business Portfolio the Company’s success. This is demonstrated through an
[GRI 3-2][GRI 3-3][GRI 2-25] OHS management system, providing training, working
towards achieving zero fatalities across subsidiaries, and
As a logistics and supply chain service provider, the level providing healthcare facilities.
of stakeholder trust and satisfaction, including customers,
significantly influences the sustainability of the Company’s Considering the dynamics and challenges of an
operations. Therefore, in addition to facilitating the trade of increasingly competitive business environment, AKR
essential and critical products for the industry, AKR strives regularly conducts employee training and development to
to provide the best service, foster two-way communication, enhance the potential and quality of its workforce. All AKR
and create harmonious relationships with all stakeholders. employees are given equal opportunities to participate in
This is a manifestation of the Company’s commitment to training and development programs, creating a fair and
building a strong and resilient business portfolio. inclusive working environment.
To build a robust business model and create a strong Our Communities
financial foundation, AKR recognizes that changes and [GRI 3-2][GRI 3-3][GRI 2-25]
adaptations are always needed amid the challenges
and complexities. To continue sustainable growth, the In conducting business, AKR is not only committed to
Company has undertaken several efforts, such as: realizing positive economic performance but also to
• Building operational excellence through technology. providing broad benefits to the surrounding community,
• Adapting and meeting the evolving needs of customers primarily in improving their welfare. Therefore, AKR provides
and stakeholders. This includes not only facilitating the job opportunities for people in surrounding operational
logistics supply chain for essential products but also areas, including entrusting them with positions in senior
supporting manufacturing growth through the JIIPE management. Additionally, The Company uses services
Special Economic Zone. and materials purchased from local suppliers, contributing
to the increase in Domestic Component Levels (TKDN).
AKR’s current orientation is focused on ensuring that
the Company adds value to stakeholders. This involves AKR seeks to implement various CSR programs that can
meeting the needs of industrial customers, acting as an provide tangible benefits to the surrounding community.
extension of suppliers, conducting business in accordance In the planning process, the Company first identifies
with regulations, and providing profits and benefits to needs through two-way communication with the
shareholders and employees. community to ensure that the implemented programs
are targeted, sustainable, and effective. To maximize the
In addition, to build a strong and resilient business performance of AKR’s CSR, continuous innovation brings
portfolio, environmental aspects are equally important. new breakthroughs in the programs.
In practice, AKR endeavours to ensure that operational
activities have no negative impacts or risks to activities and Our Conduct
the lives of the local community. Therefore, the Company [GRI 3-2][GRI 3-3][GRI 2-25]
has developed strategies and initiated efforts to transition
to clean and environmentally friendly energy, creating a Realizing AKR’s sustainability values begins with
pollution-free, noise-free work environment, minimizing a commitment to strengthening Good Corporate
the risk of fire, and actively participating in addressing the Governance (GCG). Principles of transparency,
impacts of climate change. accountability, responsibility, independence, and fairness
are prioritized and serve as the main foundation for work
Our People across all business units. Openness is emphasized in
[GRI 3-2][GRI 3-3][GRI 2-25] decision-making processes and provides relevant material
information.
AKR acknowledges that in embarking on the long journey
towards sustainability, employees are the most important AKR upholds ethical behavior and legal compliance
factor that will determine the success or failure of the in all activities. Therefore, the clarity of the function,
Company in achieving set values. Targets and objectives implementation, and accountability of Company organs
can only be maximized when supported by competent is in accordance with the regulations in Indonesia. To
and quality Human Resources (HR). Therefore, AKR is ensure various ESG initiatives, the ESG Committee has
committed to protecting labor practices through anti- been formed, which is responsible for determining the
forced labor policies, ensuring freedom of association, Company’s ESG strategy, providing recommendations,
and adhering to values and practices of diversity, gender coordinating, reporting, and monitoring.
equality, human rights, and labor rights.
AKR is committed not only to treating business ethics and
AKR also works to create a safe, healthy, and comfortable compliance as obligations but also to making them part
working environment by applying the highest standards in of the habits and culture of all Company stakeholders.
Occupational Health and Safety (OHS). This commitment Therefore, business ethics and compliance have become
has the ultimate goal of achieving zero accidents. AKR guidelines for behavior and references for all employees in
aims to create a safety culture across operational areas, sustainably applying the Company’s values.
which, in turn, can improve productivity, performance, and
www.akr.co.id
Page 48
48
Stakeholder Engagement Engagement methods are adjusted to the characteristics
[SEOJK E.4] [GRI 2-29] of each stakeholder, considering local wisdom in each
operational area of AKR. The Company engages in two-
Stakeholders play a crucial role and contribute significantly way communication by listening to the aspirations, needs,
in achieving shared goals, namely creating sustainable suggestions, and criticisms of stakeholders. Based on
value. AKR has identified and implemented several these methods, identified stakeholders include:
stakeholder engagement methods that influence and are
influenced by the Company.
Inclusive Principles Material Principles Responsive Principles
Outcome,
No. Stakeholder Identification Topic, and
Level, Methods, and Frequency of Engagement
Groups Basis Engagement and
Communication
1 Shareholders Topic of Level, Methods, Providing information and engagement.
Engagement and Frequency of • Regular publications (annual reports, quarterly
and Engagement financial reports, quarterly exploration reports)
Communication and website.
Results • Multi-stakeholder forums, holding Annual
General Meetings (RUPS), at least once a year.
2 Employees D, R, T, I, P 1. Occupational Providing Information, Consultation,
Health Negotiation, and Engagement
and Safety • Corporate newsletters, business unit bulletins,
Performance communication through email, intranet,
2. Employee website, social media, instant messaging.
Welfare • Employee engagement surveys, covering
culture, satisfaction, perception, understanding
of the Collective Labor Agreement, etc.
• Formulation and ratification of the Collective
Labor Agreement for a period of 2 (two) years
and its implementing regulations, which
include provisions related to the rights and
obligations of the Company and all employees in
accordance with their respective employment
relationships.
• Bipartite Work Agreement (LKS) and Quarterly
Meetings between AKR and labor unions.
3 Government D, R, T, I, DP, P • Empowering Fostering relations with stakeholders
the community • Providing input to the government on various
through CSR policies and regulations
programs • Regular reporting (Environmental Impact
• Payment of taxes Assessment, RKTTL, Post-Mining Plan, quarterly
and obligations reports to the OJK, etc.) and website updates
to the State • Consultations with ministries/agencies and
offices, public consultation
• Development Planning Deliberations
(Musrenbang) with local government; Tax
payments, Non-Tax State Revenue (PNBP), and
other obligations to the State
4 Suppliers D, R, T, P • Transparency in Providing Information and Collaboration
the procurement • Conducting regular open and transparent
of goods and contract work offers (tenders); contract
services documents containing compliance with
• Economic, the law, including aspects of human rights,
social, and occupational health and safety, and the
environmental environment.
performance
Sustainability Report 2023
Page 49
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 49
Highlights and Compliance
Inclusive Principles Material Principles Responsive Principles
Outcome,
No. Stakeholder Identification Topic, and
Level, Methods, and Frequency of Engagement
Groups Basis Engagement and
Communication
5 Consumers D, R, I, P Product Quality and Providing Information and Consultation
Services • Making commercial contracts for product
sales with guaranteed product quality, supply
continuity, and delivery accuracy, conducted
according to needs
• Regular meetings with customers and
customer satisfaction surveys at least once a
year
6 Community D, R, T, I, DP, P • Socialization and Providing Information, Transactions,
disbursement Consultations, Negotiations, Engagement,
of CSR/TJSL Collaboration, and Empowerment
Program funds • Socialization of Environmental Impact
• Community Assessment (AMDAL); regular meetings
mentoring and with the local community; reports; CSR/TJSL
empowerment Implementation website
• Management • Receiving input from the community in the
of economic, AMDAL process;
social, and • Involvement of the community in the
environmental planning, implementation, and monitoring
impacts and evaluation of CSR/TJSL and community
development
• Collaboration in various multi-stakeholder
initiatives with the local community,
universities, local governments, partnerships
with various institutions
Explanation: Identification method based on the AA1000, • Diverse Perspective (DP): An individual or an
2018 Stakeholder Engagement Process: organization has an influence on AKR or the strategy or
• Dependency (D): AKR has dependencies on an policies of other stakeholders.
individual or an organization, or vice versa. • Proximity (P): An individual or an organization has
• Responsibility (R): AKR has legal, commercial, or ethical geographical and operational closeness to AKR.
responsibilities towards an individual or an organization. • Influence (I): An individual or an organization has an
• Tension (T): An individual or an organization has an influence on AKR or the strategy or policies of other
influence on AKR regarding specific economic, social, stakeholders.
or environmental issues.
www.akr.co.id
Page 50
50
Strategic Sustainability Priorities and SDGs Mapping | SDGs Compass
The ESG Committee and ESG Task Force at AKR have established targets within the four main pillars to support the
achievement of the 17 Sustainable Development Goals (SDGs) that align with all business activities of the Company. With
this mapping of SDGs, it is hoped that the Company can provide significant benefits and advantages to stakeholders,
including the community and the environment. What follows is an explanation of the targets for AKR’s sustainability
pillars and the achievement of SDGs:
[GRI 2-22] [GRI 3-2][GRI 3-3]
AKR’s Sustainability Pillars SDG Goals
Our business portfolio • Engaging in climate change anticipation strategies through mandatory biodiesel as
a transitional energy and reducing industrial emissions through Special Economic
Zones.
• Promoting the development of technology to achieve operational excellence in
biodiesel distribution.
• Investing in infrastructure through various projects, including the Java Integrated and
Industrial Port Estate (JIIPE) Special Economic Zone project, to drive inclusive and
sustainable industrialization, increase job creation and gross domestic product, and
foster industrial growth.
• Providing access to cleaner and/or renewable energy to industries through JIIPE
Special Economic Zone.
• Establishing partnerships to provide access to low-emission fuels to the public through
bp AKR stations.
Our people • Ensuring workplace safety and health and supporting employee welfare.
• Ensuring that employees receive inclusive and quality training and education.
• Promoting gender equality throughout the company’s work environment.
• Supporting inclusive and sustainable economic growth in the workplace.
Our communities • Reducing poverty through various social responsibility programs and community
empowerment in the surrounding operational areas.
• Ensuring a healthy life and supporting the well-being of the surrounding communities.
• Ensuring inclusive and quality education for the surrounding communities.
• Promoting gender equality principles.
• Supporting inclusive and sustainable economic growth for the self-reliance and well-
being of the surrounding communities.
Our conduct • Supporting a peaceful and inclusive community for sustainable development.
• Strengthening the implementation measures and revitalizing global partnerships for
sustainable development.
Sustainability Report 2023
Page 51
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 51
Highlights and Compliance
www.akr.co.id
Page 52
Page 53
03
Our
Business
Portfolio
www.akr.co.id
Page 54
54
Through a balanced business portfolio that focuses on innovation
and sustainability, AKR strives to create positive economic, social, and
environmental impacts for stakeholders.
AKR believes a strong and robust business portfolio will provide benefits when linked with sustainable operational
activities. The Company enhances and maintains the balance of its portfolio to realize its vision of becoming a leading
player in logistics services and procurement solutions for chemicals and energy in Indonesia.
A STRONG AND ROBUST
BUSINESS PORTFOLIO
AKR understands that a portfolio requires consistent With a robust and diverse business portfolio, supply chain
management when building a sustainable business resilience, business continuity planning, technology
foundation. Therefore, the Company constantly adapts adoption, and commitment to sustainability, AKR believes
and innovates to address challenges with strategic plans it can achieve sustainable business success.
that enable maintenance of a good performance, while
also creating sustainable value-added business that
benefits all parties involved.
AKR Business Transformation
AKR began its business journey in Surabaya in the 1960s in In 2013, together with Pelindo, AKR began development of
basic chemical trading. The Company continued to grow, the Java Integrated Industrial and Ports Estate (JIIPE), an
expanding from logistics and trading to distribution and industrial zone integrated with a deep-sea port in Gresik,
industrial zones (which later became Special Economic East Java. Currently, JIIPE has been designated a National
Zones (SEZs)). AKR is now not only a leading logistics and Strategic Project, and inaugurated as a Special Economic
supply chain service provider for fuel and basic chemicals Zone (SEZ) for the Technology and Manufacturing sectors.
but also the manager of the JIIPE Special Economic Zone In 2017, the company initiated further development in the
in Gresik. retail fuel market with British Petroleum (bp), forming a
joint venture to serve the large demand for premium
Since its inception, AKR has grown, adapted, and quality fuel in Indonesia.
transformed in line with market developments, aiming
to strengthen competitiveness through its potential Along with this transformation, AKR adjusted its workflow
and management of competitive advantages. From and human resources, and continued to enhance
its beginnings trading basic chemicals, in 2005 AKR information technology, focusing on domestic business
became the first national private company entrusted with development by divesting some of its port subsidiaries
distributing non-subsidized fuel. Five years later, it was also in China and reinvesting in Indonesia. As a result, the
the first to distribute subsidized fuel and was permitted company has shown increasingly improved performance
to open and operate Fuel Filling Stations (SPBKB) and over the past 5 years, with a 31% CAGR. This success
Fishermen’s Fuel Filling Stations (SPBN). was achieved through portfolio consolidation, logistic
infrastructure expansion, strategic partnerships with bp,
and developing recurring revenue from JIIPE.
Sustainability Report 2023
Page 55
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 55
Highlights and Compliance
The company is now moving to cleaner and renewable regasification. Previously, 2 companies were established to
energy, establishing a JV, PT Berkah Buana Energi, with PT operate in Gresik; PT.Anugerah Kreasi Pratama Indonesia
Bayu Buana Gemilang in 2021 to distribute natural gas to (AKPI) for warehousing and storage, and PT.Berkah
the JIIPE SEZ and its surrounding areas. Bunker Service (BBS) for maritime port services. In early
2024, PT. Berkah Renewable Energi Nusantara (BREN)
In 2022, the Company began adding energy reserves to was established to operate Power Plants in Gresik. Moving
JIIPE from solar power, with a capacity to be developed forward, the Company will continue to maintain diversified
gradually. In 2023, AKR took several initiatives to enhance composition, committed to providing sustainable value
industrial facilities in JIIPE, including the signing of a for all stakeholders through the facilitation of trade
Joint Development Agreement with BP Gas & Power and commerce via supply chain logistics and driving
Investments Limited to develop an LNG project involving competitive industrial development in Indonesia,.
The business portfolio of AKR has been transformed in line with the evolving
needs of industry and energy for society
AKRA Logistic Supply Chain
bp AKR Petro Station Jakarta Tank terminal AKR-Vopak
Infrastructure
Offer high quality fuel and non fuel
product service
Largest Private Tank Terminal in
Tanjung Priok, Jakarta
819.400 KL
Total capacity Tank Terminal
50.000 Sq.M
Warehouse Capacity
229 Units 14 Units
Tanker Trucks Tanker Ships,
SPOBs, & Barges
AKR Petrol Station Air bp AKR Aviation
Selling subsidized fuel including IMIP Airport & Cibubur Heliport
for fisherman
www.akr.co.id
Page 56
56
Business Model
Efficient Logistics Solutions to Support Industries in Indonesia
Logistics and Supply Chain Integrated Industrial Zone
Deep Sea Port
Land Sales
Basic Chemicals Petroleum
Industrial Zone
industry Industry Recurring Revenue
Clean &
Ports Utilities Renewable
Subsidized Retail Energy
Economic Impact on AKR’s Supply Chain
Contributes to Driving Various Industrial Sectors in Indonesia
Chemical Client Sectors / Petroleum Client Sectors
Mineral Mining
Marine Bunker
Refinery as petroleum
Plantations
supplier Manufacture
Retail
Rayon & Textile
Smelter
Chemical Manufacturer Storage Tanks
Chemical
as chemical supplier Food Industry
Personal & Homecare Products
Climate Transition and Adaptation Strategies in Our
Business
[SEOJK F.3][GRI 201-2]
Climate change is a global challenge, potentially affecting Through this pillar, the Company focuses on exploring new
business activities if not properly mitigated. This includes business opportunities while improving environmental
disruptions to the supply chain, increased operational sustainability across AKR’s business portfolio. These efforts
costs, and risks related to extreme weather events. are based on principles of sustainability, responsible
operations, and environmental conservation, ensuring that
In addressing this challenge, AKR has developed a AKR is not only prepared to face current climate challenges
comprehensive sustainability strategy, embodied in the but also contributes to a more sustainable future.
pillar of Our Business Portfolio.
Sustainability Report 2023
Page 57
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 57
Highlights and Compliance
In general, AKR’s climate change approach can be described as follows:
Sustainable Development and Strengthening of Business Portfolio
This initiative encompasses sustainable improvement across all business sectors, exploring new
opportunities, and diversifying AKR’s business portfolio to support the global transition towards a low-
carbon economy with climate change focus, which includes 5 strategic initiatives:
1. Strengthening competitive advantages and business model discipline in the logistics supply chain.
2. Increasing logistics capacity to Eastern Indonesia.
3. Development and marketing for the Green Industrial Estate SEZ JIIPE Gresik.
4. Enhancing a network of high-quality, environmentally friendly fuel filling stations.
5. Partnering with the Indonesian government in transitioning to clean energy, including new investments in the
renewable energy sector, namely solar panels, and Liquified Natural Gas (LNG).
Exploration of Alternative Energy Sources to Drive Efficiency
AKR supports the government’s energy transition program through the biodiesel program and carefully
analyzes the adoption of alternative energy sources such as gas and solar panels. The Company strengthens
the distribution of biofuel as an alternative energy source nationwide and analyzes the development of the
EV ecosystem and the future clean technology industry.
AKR views environmentally friendly technology as an alternative to reducing emissions and costs.
Investments in alternative energy development are made considering proper cost-benefit analyses.
Utilizing Technology for Operational Optimization and Environmental Footprint
Mitigation
Through cutting-edge technology, including Artificial Intelligence (AI), AKR continues to strive for
operational and logistic efficiency improvements that are not only aimed at optimizing fuel usage but also
ensuring workplace safety and emission intensity management. Operational optimization initiatives with
IT monitoring ensure more timely deliveries and maintain optimal emission intensity and energy usage,
supporting efforts to achieve environmentally friendly operations.
Infrastructure Resilience and Operational Robustness against Climate Change
Risks
AKR’s logistics infrastructure incorporates aspects of safety, environmental protection, and anticipation
of climate change risks resulting from extreme weather events, including floods and natural disasters.
Climate risk assessments are conducted with infrastructure planning to detect and anticipate weather
fluctuations that could affect delivery schedules, routes, and safety.
AKR has adopted a resilient infrastructure approach in the design of JIIPE, capable of addressing risks
such as flash floods and sea-level rise, as well as strengthening and adjusting dock heights as needed.
This proactive step not only reaffirms the commitment to sustainability and operational resilience amidst
climate challenges but also reinforces social responsibility by ensuring smooth and safe operations. Through
this strategy, AKR aims to minimize the impacts of climate change and ensure business sustainability that
is adaptive and responsive to future climate projections.
www.akr.co.id
Page 58
58
Water Management
Water is vital in maintaining AKR’s business and operations, considering that climate change often
increases the risk of drought and water scarcity. Therefore, AKR implements comprehensive water resource
management to ensure stable water availability. Practices such as rainwater harvesting and water recycling
are part of this initiative, emphasizing the reduction of freshwater usage and increasing efficiency.
One form of AKR’s commitment can be seen in the zero-water runoff design at JIIPE, where all rainwater
and surface water are utilized and reused. This not only secures water for operational needs but also
demonstrates responsibility towards sustainable water management, reducing the impact of operations
on the local hydrological cycle, and reducing the likelihood of water conflict in operationally linked
communities.
Sustainability Report 2023
Page 59
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 59
Highlights and Compliance
www.akr.co.id
Page 60
60
REALIZING ESG PRINCIPLES IN THE
DEVELOPMENT OF THE EAST JAVA
INDUSTRIAL ZONE SEZ JIIPE
[OJK F.26]
With its commitment to sustainability, AKR embodies JIIPE is not only an efficient and modern industrial zone
the principles of ESG in the development of JIIPE, aiming but also a space that supports sustainable, natural, and
to be a pioneer in their implementation. This initiative is social ecosystems, representing a strategic step towards
reflected in JIIPE’s efforts to integrate environmentally a green economy, and marking a new era in an industry
friendly principles into all aspects of operations and that prioritizes harmony between economic growth and
infrastructure development. environmental sustainability.
MULTIPLIER EFFECT
• Regional and national economic growth
• Increased direct and indirect employment
• The presence of anchor tenants impacts the growth of downstream ecosystems
• The presence of integrated industrial zones (industrial zone and port in one location) leads to
significant reduction in logistic costs
• Enhanced competitiveness of industries on the global stage
Sustainability Report 2023
Page 61
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 61
Highlights and Compliance
ENVIROMENTAL
High-Tech Waste Treatment System Technology
[GRI 306-2]
The wastewater treatment system at JIIPE has implemented advanced technology to optimize waste processing
without causing negative impacts on the surrounding environment. One of the flagship facilities at the East Java
Industrial Zone JIIPE is the Wastewater Treatment Plant (WTP). The WTP functions to treat production waste in the
JIIPE area. The Wastewater Treatment Plant has a capacity of 2,500 m3/day, utilizing Membrane Bio Reactor technology
to ensure that liquid waste meets government quality standards with minimal land and time usage. The waste is also
recycled through Ultra Filtration and Reserve Osmosis units to produce clean water for tenants and minimize natural
extraction from natural water resources.
Zero Water Runoff with Water Treatment Plant
[GRI 306-1]
Clean water at JIIPE is sourced from nearby water sources and managed with a Water Treatment Plant using a “Sea
Water Reverse Osmosis” desalination system, with a capacity of 2400 m3/day, to accommodate industries requiring
clean water supply for their production processes. Additionally, the JIIPE SEZ is equipped with rainwater harvesting
facilities.
Gas-Powered Electricity Generation as the Primary Energy Source
[GRI 305-5]
JIIPE is licensed to generate and distribute 515MW of electricity to tenants in the industrial zone. JIIPE utilizes Gas-
Powered Electricity Generation as the primary energy source and gradually develops the use of solar panels. This low-
emission gas-powered electricity generation aims to provide a sustainable electricity supply to support production and
operational activities within JIIPE.
Ecological Aspects in the JIIPE Industrial Zone
The JIIPE SEZ, which focuses on sustainable development and environmental protection, has helped create an industrial
zone that promotes ecological benefits and reduces the impact of industrial activities on the environment. Located in
Gresik near the Madura Strait, the JIIPE SEZ has a unique ecosystem that supports various plant and animal species.
This industrial zone has taken steps to protect and preserve biodiversity by implementing green infrastructure, such as
green roofs and walls, and creating green spaces within the industrial area. The biodiversity around the zone also serves
as an indicator of clean air in the surrounding area.
SOCIAL
GEM City: An Environmentally Friendly Integrated Self-
Sustaining City Promoting Work-Life Balance
32.000
The JIIPE Industrial Zone is the largest industrial zone in East Java, as well as the
first integrated industrial zone in Indonesia, equipped with a port and docks for
cruise ships. The efforts of the JIIPE Industrial Zone in fulfilling its commitment
orang
to becoming an environmentally friendly industrial zone can be seen in its plan to
provide integrated housing called GEM City. GEM City is a concept of a modern self-
sustaining city that is environmentally friendly with the aim of creating a balance
Local Workforce Recruited from the
between quality work and life.
Surrounding Community of JIIPE
GOVERNANCE
Rp71,5
is the accumulated JIIPE Achieves 1st Rank
investment achievement 1 out of 10 Industrial SEZs
in JIIPE until the end of that has demonstrated
triliun
2023 from 24 investors multiplier effect
and businesses.
www.akr.co.id
Page 62
62
JIIPE Continues to Consolidate Investments for Infrastructure
Development to Support Low Carbon Economy and Climate Resilience
[SEOJK F.3]
As the top-ranked Special Economic Zone in Indonesia, JIIPE will further strengthen its efforts to support investment
towards a low-carbon economy through a range of upcoming opportunities, including:
Solar Panel Rainwater Reservoir
Installation of rooftop solar panels or floating solar panels Expanding adequate reservoir facilities (lakes/ponds) to
to increase the renewable energy mix for JIIPE. collect rainwater to meet the needs of JIIPE tenants while
also serving as a flood control infrastructure.
LNG Terminal Project
In a sustainable effort to support national energy resilience
and JIIPE’s commitment to bringing coal-free energy
sources (zero coal), AKR will develop a Liquefied Natural
Gas (LNG) project. Collaboration with BP Gas & Power
Investments Limited underscores the commitment to
ensuring gas supply as a more environmentally friendly
transition fuel compared to coal, which is reliable for
tenants in JIIPE and contributes to the East Java gas
network. This project is targeted to be fully operational by
2027.
Sustainability Report 2023
Page 63
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 63
Highlights and Compliance
A STRONG FINANCIAL
FOUNDATION
Financial Performance Summary
In 2023, AKR remained resilient, having achieved significant As a logistics supply chain provider for fuel and basic
growth in the past five years. AKR met Net Profit growth chemicals, AKR implements a formula-based business
expectations of 16%, reaching Rp 2.780 billion compared model that passes prices on to customers and emphasizes
to Rp 2.403 billion in 2022. The company has achieved a a net open position. With AKR’s comprehensive and
31% CAGR over the past five years, with growth driven solid business model and excellent risk management,
by core business sectors, namely trading, distribution, the Company consistently maintains performance and
and logistics, as well as increased contributions from the achieves growth.
industrial area segment.
In 2023, the Company paid dividends three times. The first
AKR recorded revenue of Rp 42.087 billion in 2023, a was paid based on the 2022 performance, decided through
decrease of 11% compared to the previous year’s Rp 47.540 the 2023 AGM, where the total cash dividend amounted to
billion. Revenue from trading and distribution amounted to Rp 1.48 trillion or equivalent to Rp 75/share or 61.6% of the
Rp 38.213 billion, lower than Rp 44.698 billion, attributed to 2022 net profit, and was paid on May 24, 2023. In addition,
lower selling prices throughout the year due to normalized the Company distributed interim dividends twice based
prices of fuel and international basic chemicals. With on the 2023 net profit performance, namely (1) amounting
intensive market monitoring and disciplined business to Rp 987 billion (Rp 50/share) paid on August 7, 2023,
model implementation, the Company managed to and (2) amounting to Rp 493 billion (Rp 25/share) paid on
increase sales volumes and maintain segment margins November 15, 2023. Therefore, the company distributed
at 9%. The growth in trading and distribution volume also interim dividends of Rp 1.48 trillion for the 2023 financial
drove logistics growth to Rp 994 billion in 2023. year, the remainder being paid after obtaining approval
from the 2024 AGM.
Sales and Revenue Operating Profit
[SEOJK F.2] [SEOJK F.2]
(Rp billions) (Rp Miliar)
47.540 3.561
42.087 3.087
25.707
1.455
2021 2022 2023 2021 2022 2023
Direct Economic Impact Generated and Distributed (in thousands of Rupiah)
[GRI 201-1]
Yearly Economic Value 2023 2022 2021
Direct Economic Value Generated
Sales & Revenue 42.086.952.436 47.539.986.604 25.707.068.900
Profit on sale/disposal of fixed assets – net 14.657.761 7.058.827 7.523.368
Gain (loss) on foreign exchange – net 6.248.958 (45.972.224) 4.561.803
www.akr.co.id
Page 64
64
Yearly Economic Value 2023 2022 2021
Other operating income 48.961.005 19.582.323 14.983.792
Financial income 196.567.492 49.074.023 37.128.972
Share of profit of associates 34.534.891 16.632.809 7.144.436
Net profit from discontinued operations
Other comprehensive income (loss) for the current year
(30.143.953) 96.944.039 22.726.312
after tax
Total value of economic value generated 42.357.778.590 47.683.306.401 25.801.137.583
Distributed Economic Value
Operating Expenses:
Cost of Goods Sold and Revenue (37.613.487.899) (43.287.573.122) (23.413.909.898)
Operating Expenses (974.870.563) (1.129.093.882) (837.853.080)
Other Operating Expenses (7.927.557) (17.206.993) (27.486.282)
Capital Providers Payments:
Financial Expenses (68.489.236) (57.212.531) (57.068.728)
Dividend Payments (2.467.146.200) (828.961.123) (532.903.579)
Payments to the Government
Final Tax Related to Financial Income (35.675.352) (9.359.048) (5.350.243)
Final Tax (19.813.545) (62.100.226) (41.680.021)
Net Income Tax (589.188.690) (544.757.403) (260.061.263)
Total Distributed Economic Value (41.776.599.042) (45.936.264.328) (25.176.313.094)
Retained Economic Value 581.179.548 1.747.042.073 624.824.489
In 2023, AKR contributed income tax, final tax, and final tax related to financial income totalling more than
Rp644,68 billion representing a 4.6% increase
compared to the previous period.
In 2023, AKR distributed dividends to shareholders totalling more than
Rp2.467,15 billion marking a 197.6% increase compared to the total
dividends distributed in the previous year.
Sustainability Report 2023
Page 65
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 65
Highlights and Compliance
Post-Employment Benefits for Employees
The provision of post-employment benefits demonstrates AKR adheres to PSAK No. 24, “Post-Employment Benefits,”
AKR’s commitment to sustainability contributing to and calculates benefits using the Projected Unit Credit
sustainable social and economic development, ensuring method. Any actuarial gains or losses are recognized as
employees have a prosperous future. Other Comprehensive Income and presented in equity,
while service costs are directly charged to the profit and
Post-employment benefits are provided in accordance loss statement. In 2023, the Company recorded post-
with Labor Law No. 13/2003. These benefits, such as employment benefits amounting to Rp177.23 billion,
pensions, severance pay, and service awards for tenure marking a 22.5% increase from the previous year’s Rp144.72
with the company, are granted to employees after they billion.
have ceased active employment. The calculation of these [GRI 201-3]
post-employment benefits follows applicable labor laws.
Reach, Service Quality, Safety, and Customer
Responsibility
[SEOJK F.27]
AKR’s core competence in logistics services and subsidized fuel to industrial sector customers including
procurement solutions (supply chain) for energy and commercial, smelters, power plants, manufacturing,
chemical products in Indonesia lies in its integrated, plantations, fisheries, bunkers, and others, as well as retail
widespread distribution network supported by cutting- sectors through retail outlets. For the subsidized retail
edge technology to ensure operational reliability for fuel segment, the Company is a partner in distributing
customer satisfaction. AKR is supported by extensive subsidized solar for motor vehicles and fishermen. AKR
infrastructure and logistics networks, as well as a reliable sells high-quality diesel and gasoline for motor vehicles
IT monitoring system. The Company has storage tanks and and fishermen in Java, Sumatra, Kalimantan, and Sulawesi.
distribution terminals in dozens of ports across Indonesia, The company also develops non-subsidized retail fuel and
in addition to a complete logistics fleet including ships and aviation fuel businesses through partnerships with BP
trucks for delivering fuel and chemical products, serving Global. For retail fuel, the company has a joint venture with
thousands of companies and industries nationwide. In BP, while for aviation fuel, it has formed the Air BP-AKR
2023, AKR increased its number of ships and trucks to joint venture.
meet the growing demand from customers, especially [SEOJK F.26]
in the eastern part of Indonesia. AKR distributes non-
www.akr.co.id
Page 66
66
Strong Network, In the logistics and distribution field, AKR is supported by a robust fleet
and distribution hubs spread across the archipelago, including the
Excellent Services ability to effectively and efficiently reach the eastern parts of Indonesia
and remote 3T areas
Our End-to-End Supply Chain is a Competitive Advantage
Hub/Sea Ports
Sea Ports
River Ports
17 4 819.400
Sea and River Ports Main Hub Terminal in Jakarta kiloliters of Tank Terminal Storage
(with Royal Vopak), Stagen,
South Kalimantan, Surabaya &
Medan
14 50.000 229
Unit ships/SPOB M2 Warehouse Unit chemical & petroleum tankers
AKR strives to continually expand its network coverage to reach broader areas in Indonesia, including inland regions
accessible via river port infrastructures with significant market opportunities. This increase in connectivity is not only a
business strategy but also a contribution from AKR to local economic growth, where it is believed that by strengthening
this network, AKR will not only enhance its service capacity but also participate in driving regional economic dynamics,
opening new opportunities, and fostering shared prosperity.
[SEOJK F.29][GRI 203-1]
Sustainability Report 2023
Page 67
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 67
Highlights and Compliance
AKR strengthens its maritime transportation fleet with AKRA 103
[SEOJK F.3]
In 2023, AKR strengthened its maritime transportation fleet
with the chemical/oil tanker AKRA 103. This tanker has a
capacity of 18,000 DWT, enhancing delivery efficiency and
reducing energy intensity and emissions per unit for each
shipping process. Furthermore, AKRA 103 is a European-
made vessel that has integrated Energy Efficiency Design
Index (EEDI) standards into its design and construction
process. In 2024, AKR plans to add another large-capacity
chemical/oil tanker unit similar to AKRA 103, named AKR
105.
Total investment value for the purchase of AKRA 103 and
AKRA 105 is
Rp210 billion
Supply Chain
[GRI 2-6]
AKR appreciates the importance of diverse characteristics To mitigate these potential negative impacts, AKR
in conducting logistics and procurement businesses in suppliers must meet technical, financial, administrative,
Indonesia, actively engaging various types of suppliers, and legal criteria. One aim is to ensure that supplies are
both large and small, as well as direct and indirect. In not illegally sourced. Additionally, suppliers must adhere
the Company’s value chain, various partners contribute, to environmental, health, and safety standards, as well as
including large companies, agents, cooperatives, and understand the Company’s sustainability policies. In early
small entrepreneurs, who help supply finished goods 2024, AKR released a sustainable procurement policy to
or raw materials for further processing by AKR and its reaffirm its commitment to achieving sustainability with
subsidiaries. all stakeholders.
[GRI 308-1]
By building a robust supply chain ecosystem, AKR seeks
to benefit all parties involved, including suppliers who In practice, a rigorous selection and screening process is
gain sustainable income, and other stakeholders such carried out for potential new suppliers. As a result, 100%
as port authorities who generate revenue from business of new suppliers processed by the procurement team
cooperation. This policy is expected to drive local have been prequalified with general criteria, while the
economic growth by providing business and employment assessment of AKR’s sustainable procurement policy will be
opportunities in the Company’s operational areas. To conducted in 2024. Regular assessments and evaluations
ensure transparency in the procurement process, AKR for registered suppliers continue to be conducted.
requires all suppliers to sign an Integrity Pact to uphold [GRI 308-1]
honesty and prevent unethical practices. AKR is aware that
its operational activities and those of its suppliers have the
potential to cause negative impacts, such as oil spills and
pipeline leaks that can pollute the environment. Therefore,
suppliers’ awareness of environmental impacts also needs
to be enhanced.
[SEOJK F.28]
www.akr.co.id
Page 68
68
AKR is committed to supporting its suppliers, both large and SMEs. One example is the cooperation with palm oil farmers
in the development of B30/B35 biodiesel in Indonesia. This collaboration is driven by AKR’s commitment to support the
government’s program in using environmentally friendly vegetable fuel. In this collaboration, AKR works with palm oil
farmers to ensure the availability of high-quality and sustainable raw materials. AKR also provides training and technical
guidance to farmers to improve the quality and productivity of their crops. Through this collaboration, AKR hopes to
reduce dependence on fossil fuels while helping farmers improve their welfare.
[SEOJK F.5]
CUSTOMER
SATISFACTION
[SEOJK F.30]
AKR serves various customers across multiple industrial customers. Additionally, in order to provide solutions that
sectors, providing unsubsidized fuel for commercial meet customer needs and achieve service excellence, AKR
entities, smelters, power plants, manufacturing facilities, leverages technology and after-sales support.
plantations, fisheries, bunkering operations, and more.
Additionally, the Company is involved in retail fuel In 2023, no significant product recalls for fuels and basic
distribution through its retail outlet network. Furthermore, chemicals that adversely affected customer satisfaction
partnerships extend to the subsidized fuel segment, where were recorded, partly due to the implementation of ISO
collaboration in distributing subsidized diesel for motor 9001:2015 Quality Management, especially for industrial
vehicles and fishermen continues. fuel products, which is comprehensively applied and
includes supplier selection, storage in tank terminals,
The Company understands that customer satisfaction risk management, commercial aspects, IT monitoring
is key to achieving long-term success in business. Based systems, HR management, distribution planning, and
on this, AKR emphasizes a customer-centric approach in sales and after-sales service. The quality management
its operational activities, collaborating and engaging in implementation at AKR is also regularly audited. Currently,
two-way communication with customers to understand the ISO 9001:2015 certificate has successfully undergone
their needs and feedback regarding services. The results recertification with validity from July 2023 to July 2026.
of this communication and feedback serve as input for [SEOJK F.29] [GRI 416-2]
AKR to make continuous improvements to better serve
Customer Relationship Management (CRM) System at AKR
[SEOJK F.17]
To operate effectively and efficiently, the company utilizes a Customer Relationship Management (CRM) system to
facilitate the commercial team in tracking customer demands, purchase history, and planning for future requirements.
Subsequently, this system is integrated with the Distribution Planning System. Ultimately, the integration of these digital
systems enables the Company to deliver petroleum products and basic chemicals promptly, with the right quality, and
efficient and effective delivery.
CRM Services Provided Digitalization, automation & Simplication
• Enganging New Customer
From: To:
• Reminder and Appoinment
• Integration with Absence Application
• AKR News • Paper Submission • Paperless
• Planning and Forecasting • Approval by Email • Approval by System
• Customer Discount Simulation • System Silo • All in one System
• Customer Quotation • Not Integrated • Integrated System
• Manual Mapping • Geo-tagging Technology
• Web-based • Mobile Apps & Web-based
Sustainability Report 2023
Page 69
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 69
Highlights and Compliance
In more detail, the functions of this IT-based CRM are as Through the use of advanced information technology
follows: systems, AKR can also monitor product status and fleet
• New Customer Acquisition positions. Thus, the quantity and quality of products and
Sales personnel can input potential customers into the services provided can be maintained and tailored to
system. customer demand.
• Planning and Forecasting
Sales personnel can plan sales per customer for the AKR regularly monitors and analyzes customer feedback
next month. to identify areas that need improvement. This feedback
• Appointment Reminders serves as a reference for AKR in making improvements
There are reminders for all appointments for sales and solutions to enhance customer satisfaction.
personnel.
• Customer Discount Simulation As a form of commitment, the Company provides
Sales personnel can calculate margin contributions comprehensive after-sales support. Branch representatives,
before providing price quotations in PDF files to sales teams, and Customer Relationship Officers (CROs)
customers. are ready to handle complaints and address any issues
• Integration with Absence Applications (out of the that may arise. The M-Files system is used to ensure that
office) complaints are resolved quickly and accurately.
Sales personnel can check-in and check-out at customer
locations without having to come to the office, as AKR Using sophisticated systems, excellent service, and a
has implemented Geo Tagging technology in this commitment to continuous improvement, AKR believes it
system. can provide maximum satisfaction to customers.
• AKR News
Sales personnel can get updates from the AKR team
related to products, prices, and more.
• Flexible Ordering System
Sales personnel can create Sales Orders using their
phones or laptops anytime and anywhere.
• Providing Useful Reporting and Dashboards
Customer Complaint Handling
[GRI 416-1]
AKR understands that every input from customers is crucial In practice, the Company has developed a comprehensive
to improving service and product quality. Therefore, AKR online system called M-Files to handle and resolve
provides an easy and effective mechanism for customers customer complaints, designed with customer needs in
to voice their complaints, criticisms, and suggestions. mind, making it easy to use and informative. The workflow
of AKR’s customer complaint handling system is as follows:
CRO Input to
The System Assignment
Notification Notification
CUSTOMER
RELATIONSHIP
COMPLAINTS SYSTEM M-FILES PIC per Topics
COMPLAINTS
OFFICER (CRO)
Whenever a customer submits a complaint via email, phone, or in-person (face-to-face), the information is recorded by
the Customer Relationship Officer (CRO) into the M-Files technology system according to the branch where the complaint
is received. Subsequently, the reported complaint is followed up by the assigned Person-in-Charge (PIC), who will then
take appropriate steps to address and update the assignment accordingly. Once the complaint is resolved, the CRO will
receive a notification to ensure that the reported issue has been properly handled.
www.akr.co.id
Page 70
70
OPERATIONAL EXCELLENCE AND
ADVANTAGES OF TECHNOLOGY
UTILIZATION
Superior Operational Performance
As a company operating in the energy and chemical efficiency. By adopting an approach that integrates
industries, as well as integrated industrial development with automation and digitalization, streamlined management,
an environmental focus, AKR is committed to achieving and a focus on safety and customer satisfaction, AKR
operational excellence, through various strategies aimed has positioned itself as one of the leading companies in
at improving operational efficiency, ensuring safety, and operational excellence.
supporting sustainability.
AKR’s operational excellence in the logistics supply chain
Efforts to achieve operational excellence have significantly in 2023 includes
contributed to optimizing the operations in various [SEOJK F.26]
business areas, reducing costs, and enhancing overall
Standard Operating Procedure (SOP) for Loading and Unloading in accordance
with ISO standards Post Loading COA of
Master sample for
12
CONTROL CHECK selected Customers
AKR Control VISUAL TEST
Tower DENSITY CHECK
COQ/COA Control Check Check Vs Master
FROM 2 Visual TEST Sample
1 Vessel sample
VENDOR DENSITY CHECK
Terminal SCADA PC CONTROL CHECK
VISUAL TEST
DENSITY CHECK
Monthy COA Density Check
11
6
9
Control Check
HSD/BSO HSD/FAME
Daily Check vs
70/30 Blend
7
70%
IN LINE
Master Sample B30
BLENDING
5 30%
COQ/COA
FROM
8
Truck
VENDOR
CONTROL CHECK 10 sample
VISUAL TEST
FAME/B100
3 DENSITY CHECK
Daily Check VS
Master Sample
4 CONTROL CHECK
VISUAL TEST
DENSITY CHECK
CONTROL CHECK Check VS Master
VISUAL TEST Sample
DENSITY CHECK
ACID TEST
The process flow prioritizing operational excellence in AKR’s storage tanks includes:
• B30 successfully renewed to accommodate B35 product.
• Standard Operating Procedures (SOP) Work Instruction observation and Internal Audit ISO 9001:2015
are conducted periodically to ensure operational SOPs from inbound, storage, blending, to outbound.
• Achievement: zero fatalities.
Tank & Pump Maintenance
• Tank inspection according to API 653 has been completed by 90% until 2023.
• Pump performance greatly influences the efficiency of the loading and unloading process. Regular
monitoring of pump conditions is carried out to eliminate unscheduled damages, ensuring optimal
flow rates. Consequently, timely deliveries and proportional mixing are achieved. In 2023, 97% of pumps
have been monitored to be functioning properly.
Sustainability Report 2023
Page 71
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 71
Highlights and Compliance
Monitoring routes and safety of the land transportation fleet along with its
drivers
• Reduction of land transportation incidents by monitoring drivers through a Control Tower (driver
behavior, unauthorized routes, distance, and round-trip time), as well as increasing fleet truck utilization.
• Driver of The Month Program (DoTM)
• Objectives :
• Improve driver behavior to reduce accidents.
• Enhance driver productivity.
• Boost driver morale and retention.
• Reward :
• Recognition given at Branch, Regional, and National levels.
• Monthly and Annual Driver Awards for selected drivers meeting the criteria
• Driver Medical Check Up
• Road safety & accident management
• Road Hazard mapping: Identifying hazards and implementing controls on each customer route.
• Incident investigation and monitoring closing actions.
• Changing behavior and promoting safe driving techniques through Defensive Driving Training.
• Fatigue management
• Roster and working hour schedule.
• Driver working hours: 4 driving hours must be interspersed with a 30-minute break
Staying Safe on the Road with the AKR Dashcam
In 2023, AKR equipped dashcams featuring ADAS (Advanced Driver Assistance Systems) and DMS (Driver Monitoring
Systems). The ADAS system provides early warnings to drivers regarding potential road hazards, such as vehicles getting
too close or lane departures. Meanwhile, the DMS monitors driver behavior, such as drowsiness, phone usage, and more.
The system aims to ensure vigilance and prevent accidents. By prioritizing driver safety, AKR promotes the creation of a
safe and sustainable transportation ecosystem. As a result, in 2023, the company continued to reduce incidents, and the
fleet was noted to be more productive.
ADAS DMS Control Tower Monitoring
• Forward Collision 1. Yawning
Warning 2. Eyes Closed
• Headway Monitoring 3. Distraction
• Pedestrian Collision 4. Smoking
Warning 5. Phone Call
• Lane Departure 6. Camera Cover
Warning 7. IR Sunglasses
8. Driver Absent
9. Driver Face Recognition
Get notification /
10. Driver Change
Monitoring
Shipment
Violation
11. Driver Back
Alert
www.akr.co.id
Page 72
72
Efficient and effective marine route planning and environmentally friendly vessel
operations
Operational excellence for AKR-AST in the maritime transportation sector is crucial to maintain reliability,
efficiency, and effectiveness in vessel management and cargo delivery. Implementation approaches to
operational excellence adopted by AKR-AST include:
• Clear and measurable standard operating procedures for every aspect of shipping operations, including
route planning, vessel management, cargo management, and inventory management.
• Utilization of technology and information systems to optimize shipping operations, such as transportation
management systems, vessel tracking, security management, and risk management.
• Priority on safety and security in all aspects of maritime transportation operations, including crew
training, routine vessel inspections, and compliance with safety standards regulated by government
and industry bodies.
• Improving efficiency and productivity by managing operational costs, minimizing disruptions to
shipping operations, and managing fuel and energy, inventory, workforce, as well as vessel repairs and
maintenance.
• Focus on environmentally friendly operations by reducing emissions and waste, improving energy
efficiency, and enhancing waste management through technologies such as Oil Water Separators,
incinerators, and sewage tanks, as well as collaboration with waste management vendors licensed by
relevant authorities.
• Ensuring that AKR-AST’s operational standards comply with national regulations and standards as well
as those of the International Maritime Organization (IMO) that have been ratified.
Sustainability Report 2023
Page 73
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 73
Highlights and Compliance
To preserve the marine ecosystem, AKR-AST adheres to the Ballast
Water Management standards set by the International Maritime
Organization (IMO)
As one of the pioneers in the maritime transportation management procedures that are not only efficient but
industry, AKR-AST is committed not only to operational also environmentally friendly. Through the use of advanced
excellence but also to sustainable practices that preserve technology such as ballast water treatment, AKR-AST
the marine ecosystem. Awareness of environmental eliminates biological risks before water is discharged into
responsibility has driven AKR-AST to implement the the sea. This is part of the Company’s sustainable efforts
Ballast Water Management (BWM) standards issued by to protect marine habitats and reduce the environmental
the International Maritime Organization (IMO). impact of its operations.
Ballast water management is crucial in preventing the This commitment is also reflected in crew training and strict
spread of invasive species between bodies of water, a supervision of procedural compliance, reaffirming AKR-
long-standing concern in global marine conservation. AST’s position as socially and environmentally responsible.
AKR-AST understands that poorly managed ballast water This proactive step not only supports the preservation
has the potential to disrupt the balance of ecosystems of marine biodiversity but also strengthens AKR-AST’s
in new areas. By adhering to IMO standards, AKR-AST reputation as a company that prioritizes environmental
demonstrates genuine concern for aquatic ecosystems. sustainability alongside operational excellence.
These standards ensure that every vessel operating
under the AKR-AST flag implements ballast water
www.akr.co.id
Page 74
74
Continuous Improvement
AKR, along with its subsidiaries, is committed to against industry best practices, and adopting the latest
implementing Continuous Improvement as the core of technologies and innovations. Enhancing employees’
its business performance and sustainability strategy. This skills and knowledge through intensive training programs
involves a commitment to continuous renewal in every is also a crucial part of this strategy. The PDCA (Plan-Do-
aspect of the Company’s business processes, systems, Check-Act) approach is further adopted as the framework
and culture with the primary goal of enhancing overall for all Continuous Improvement initiatives.
efficiency, effectiveness, and quality. In practice, AKR
continuously evaluates and updates its management
systems and business processes, benchmarking them
Plan Do Check Act
In the Plan phase, AKR In the Check phase, the In the Act phase,
identifies areas that require focus is on evaluating and continuous improvement
In the Do phase, these plans
improvement and develops analyzing performance actions are taken, and steps
are implemented.
action plans along with key against predetermined are developed for the next
performance indicators. indicators. iteration.
Through the implementation of this Continuous Improvement strategy, AKR and its subsidiaries strive not only to improve
product and service quality, reduce costs, and enhance operational efficiency but also to strengthen market position and
create added value for customers and communities.
Plan Do
(Plan) (Perform)
Act Check
(Improve) (Monitor)
AKR has also developed a Business Continuity Plan (BCP) to ensure the ability to continue operations in the event of
disruptions, regularly tested and updated to ensure its effectiveness.
Sustainability Report 2023
Page 75
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 75
Highlights and Compliance
Adopting IT & Cutting-Edge Technology
In ever-changing and challenging times, AKR recognizes strategic investments in digitization, AKR has successfully
the importance of adapting and evolving to remain achieved significant improvements in operational
relevant. In the face of increasing complexity, the efficiency.
application of technology becomes the main foundation
in efforts to build operational excellence, while also being The development of AKR’s IT system is based on 4
fundamental to the commitment to sustainability. With generated values:
Collaboration
Assurance
Optimization Optimization
Collaboration Optimization Simplification Assurance
Simplification of processes Assurance for availability,
Simplifying workflows and
Developing productivity to eliminate tasks that traceability, security, and
shortening processing
across business processes do not add value, are alignment with overall
periods.
unnecessary, or excessive. business objectives.
In 2022, AKR developed an integrated information system, 4. Establishing IT security policies and procedures to
pursuing a strategic program focusing on Collaboration, prevent and address cyber-attacks that could threaten
Automation, Simplification, and Assurance & Governance. operations. Policies and Standard Operating Procedures
The implementation of IT policies during 2023 included: (SOPs) are developed with guidance from the National
1. Maximizing online communication media for more Cyber and Crypto Agency (BSSN).
integrated collaboration and interaction within a single
platform. AKR continuously develops its IT system and allocates
2. Comprehensive utilization of Customer Relationship sufficient budget to support operations. IT development
Management (CRM), enabling tracking and monitoring initiatives at AKR are complemented by competency
of sales activities up to the point of order. enhancement through training and certification to ensure
3. Development of a distribution planning system focusing optimal implementation.
on managing the supply chain from order reception
to timely delivery to customers. This enables daily and
monthly monitoring of truck or transportation fleet
management, ensuring more effective and efficient
fleet utilization.
www.akr.co.id
Page 76
76
Privacy Data and Cybersecurity
[GRI 418-1]
AKR recognizes that the rapid pace of technological • Formulating organizational strategies through the
advancement brings not only convenience but also protection of non-public material data and information
challenges, particularly concerning data privacy and using relevant references from international standards
cybersecurity. In line with this, in 2021, the Company and best practices.
strengthened the implementation of data protection and • Establishing governance structures that effectively and
cybersecurity across all operational business lines. This efficiently manage information security risks.
included the adoption of comprehensive cybersecurity • Managing identified security risks to acceptable levels
policies, addressing risk management related to as per management agreements, documented in
confidentiality, integrity, and availability of information. Key Performance Indicators (KPIs), within standard
risk tolerance limits by designing, implementing, and
Policies, governance, and standard operating procedures maintaining risk improvement plans.
related to data privacy and cybersecurity at AKR are • Cultivating a culture of accountability and increasing
outlined in: awareness among all personnel.
• ITE-SCO-SCO-POL-001 - IT Security Policy • Assigning responsibility and accountability for
• ITE-SCO-SCO-PRO-001 - Cyber Security Incident information security policies and governance
Response throughout the Company.
AKR is committed to continually enhancing information
In implementing these policies and procedures, AKR’s IT security to ensure that objectives are met and can adapt to
and cybersecurity governance consists of IT Data Center changes in the cybersecurity threat landscape, as well as
Operations, IT Network, IT Security and Compliance, IT considering evolving organizational, legal, and regulatory
Development, and IT Infrastructure and Operations. requirements.
The implementation of these policies falls under the In its implementation, AKR’s Information Technology
Information Technology Department. The objectives of Department routinely conducts technical training for the
these policies are: IT team and raises awareness among all employees about
the importance of safeguarding personal data.
Cybersecurity Training for Employees
During 2023, AKR invested in cybersecurity training for new employees. A total of
132 employees
received training aimed to enhance awareness and knowledge of digital security threats and best practices to protect
the Company’s systems and data from cyber-attacks. By strengthening employees’ capabilities in cybersecurity, AKR is
safeguarding sensitive information and ensuring safe and reliable operational continuity.
Sustainability Report 2023
Page 77
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 77
Highlights and Compliance
MANAGING ENVIRONMENTAL
FOOTPRINTS
With a diverse business portfolio spanning the trading Active participation is also reinforced in addressing the
and distribution of fuels and basic chemicals, logistics, challenges of climate change by adopting environmentally
manufacturing, and industrial estate development, AKR friendly operational practices and implementing programs
closely monitors and mitigates potential negative impacts for biodiversity conservation, energy efficiency, adoption of
on the environment in every aspect of operations. renewable energy for operations, efforts to reduce carbon
emissions, water conservation, and waste management.
AKR continues to strive for good, responsible environmental
management, free from air and water pollution, noise, and
other environmental risks that may arise from operational
activities.
AKR maintains its 12th ranking in the BLUE PROPER.
In 2023, the Company successfully maintained its BLUE 7. Terminal Stagen
PROPER ranking in 12 operational regions, as follows: 8. Terminal Banjarmasin
1. Terminal Bali 9. Terminal Palaran
2. Terminal Ciwandan 10. AKR Lampung
3. Terminal Tanjung Emas Semarang 11. Terminal Bitung
4. Terminal Nilam Timur 12. Terminal Medan Gabion
5. Terminal Nilam Utara
6. Terminal Pontianak
Energy Management
Energy is vital to AKR’s operations. Amidst the real issue The methodology used to calculate energy consumption
of climate change, responsible energy management is involves gathering data on fuel purchases, as well
a primary commitment and AKR continues to strive for as electricity bills and metering used by AKR and its
efficient energy use through various strategic measures to subsidiaries. The conversion factors used to calculate
enhance resilience and operational efficiency. energy units refer to standards from the IPCC Guidelines
for National Greenhouse Gas Inventories (2006), the World
In 2023, AKR’s total energy consumption amounted to Resources Institute, and the World Business Council for
781,357.57 Gigajoules (GJ). This figure increased compared Sustainable Development.
to the previous year due to the expansion of AKR’s truck and
vessel fleet and an increase in the quantity of distributed The Company remains consistent in its efforts for energy
products, including to industrial and retail customers. efficiency, including:
Additionally, the Company recorded an increase in the
number of tenants in the JIIPE KEK. 1. LED lighting usage: LED lighting in AKR offices,
marketing offices at KEK JIIPE Gresik, BP-AKR stations,
The trend of renewable energy use at AKR also showed a office buildings, and terminals
positive performance, with the proportion reaching 27% of 2. Solar sensor usage: Solar sensors are installed on lights
the total internal energy consumption of the Company in at the JTT site.
2023. 3. Inverter usage for large-capacity production motors at
ARUKI, and others.
Despite the overall increase in energy consumption, AKR 4. Solar panel usage at various points to increase the mix
managed to maintain the trend of energy consumption of renewable energy used for AKR’s operations.
intensity, with 2023 recorded at 0.17 GJ/million Rp Revenue,
which is relatively stable compared to the energy intensity
of the previous year, which was 0.16 GJ/million Rp Revenue.
www.akr.co.id
Page 78
78
Total Energy Consumption and Intensity
[SEOJK F.6][SEOJK F.7][GRI 302-1][GRI 302-2][GRI 302-3]
ENERGY CONSUMPTION 2023 2022 2021
Non-Renewable Energy Consumption (GJ)
BBM 311,079.04 256,493.23 311,451.05
Gas 26,454.22 22,019.47 27,079.10
Electric 48,276.15 53,408.20 51,579.01
Total Non-Renewable Energy 385,809.41 331,920.91 390,109.15
Renewable Energy Consumption (GJ)
Biodiesel 140,184.87 99,892.51 112,304.71
Solar Panels 1,880.89 1,621.07 -
Total Renewable Energy 142,065.77 101,513.58 112,304.71
Total Energy Consumption within the Organization 527,875.18 433,434.49 502,413.86
Note: BBM consists of Industrial Diesel Oil, Marine Diesel Oil, Marine Fuel Oil, Pertalite, and operational diesel.
Proportion of AKR’s Internal Energy Consumption in
2023 Based on Energy Source Types
No n
-Re
ne
y wa
e rg bl
e
En
En
le
er
ab
gy
ew
27%
Re n
Trend of renewable energy usage at AKR continuous to
increase from year to year and in 2023
73% 27%
Graph of AKR’s Energy Consumption Trend 2021-2023 from Renewable Energy Sources (GJ)
142.065,77
112.304,71
101.513,58
2021 2022 2023
Sustainability Report 2023
Page 79
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 79
Highlights and Compliance
Energy Consumption Outside the Organization (GJ)
2023 2022 2021
(EXTERNAL)
Electric 253.482,39 233.605,28 239.637,90
Total Energy Consumption Outside the Organization 253.482,39 233.605,28 239.637,90
Note: Electricity sold to JIIPE tenants
2023 2022 2021
Total Energy Consumption (GJ) (Internal + External) 781.357,57 667.039,77 742.051,76
Gross Profit (Rp million) 4.473.464,50 4.252.413 2.293.159
Energy Intensity (GJ/ Rp millions)
0,17 0,16 0,32
[GRI 302-3]
Graph of Energy Intensity Trend AKR 2021-2023
0,32
0,16 0,17
2021 2022 2023
Supporting Indonesia’s Energy Transition with Solar Panel Installation
[GRI 305-5][SEOJK F.7][SEOJK F.12][SEOJK F.26]
AKR is committed to supporting the National Energy This installation is expected to reduce carbon emissions
Policy (KEN) and Indonesia’s steps towards a low-carbon and the impacts of climate change, increase energy
economy, partly through the initiative of installing solar efficiency, reduce operational costs, and support the
panels. government’s target of using renewable energy.
AKR APR KEK JIIPE
51,7 KWp 23,1 KWp 400 KWp*
*commissioning stage and developed
progressively until 2032.
www.akr.co.id
Page 80
80
Emission Control
As a company committed to conducting sustainable Other air emissions include those from the use of fossil
business, AKR recognizes the importance of reducing fuels in operational vehicles, generators, and business
Greenhouse Gas (GHG) emissions, a major factor in climate transportation operations, including truck and ship
change. In support of the government’s commitment to deliveries. The emission calculation method used, along
achieve Net Zero Emissions by 2060, AKR is implementing with emission factors, refers to the IPCC Guidelines for
policies aimed at reducing emissions from operations. National Greenhouse Gas Inventories (2006), Biograce, JEC
database, and Ecoinvent.
GHG emissions originate from the use of fossil fuels (BBM)
and electricity. The use of fossil fuels results in direct GHG
emissions (Scope 1), while electricity consumption results
in indirect GHG emissions (Scope 2 and Scope 3).
AKR is committed to supporting the government’s efforts to achieve
Net-Zero Emission
by 2060
To achieve this, AKR will continue its efforts to establish baseline emissions in the coming years, which will then be used
as the basis for developing the Company’s net-zero strategy.
Total Emissions Produced
[SEOJK F.11] [GRI 305-1] [GRI 305-2] [GRI 305-3]
Subsidiaries 2023 2022 2021 Difference Subsidiaries 2023 2022 2021 Difference
EMISSIONS SCOPE 1 EMISSIONS SCOPE 2
AKR 616,06 728,00 824,59 -15,38% AKR 6.231,87 5.614,45 6.063,94 11,00%
ATI 5.857,20 4.857,81 8.241,95 20,57% JTT 651,27 1.152,42 1.082,59 -43,49%
AST 16.031,85 12.582,21 13.458,56 27,42%
APR 865,88 2.170,23 1.450,51 -60,10%
JTT 7,29 7,45 15,20 -2,16%
DPR 44,91 22,53 47,47 99,29%
BKMS 1.655,01 1.769,86 1.822,09 -6,49%
ARUKI 2.990,14 3.471,43 3.457,60 -13,86%
BMS 257,76 169,21 168,89 52,33% TOTAL EMISSIONS
10.784,07 12.431,07 12.102,10 -13,25%
SCOPE 2
APR 1,42 7,84 7,53 -81,88%
EMISSIONS SCOPE 3
DPR 3,23 2,68 2,16 20,58%
BKMS 56.329,42 51.912,28 53.252,87 8,51%
ARUKI 586,36 440,97 529,31 32,97% TOTAL EMISSIONS
56.329,42 51.912,28 53.252,87
SCOPE 3
TOTAL EMISSIONS
25.016,20 20.566,03 25.070,28 21,64%
SCOPE 1 TOTAL EMISSIONS 92.129,69 84.909,39 90.425,25 8,50%
Note: Emission Factors are based on the Ministry of Energy and Mineral Resources (KESDM) 2021 standard, IPCC AR 5, and FW GRK Electric Power System 2019.
Sustainability Report 2023
Page 81
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 81
Highlights and Compliance
JTT Implements Renewable Energy Certificate to Reduce CO2 Emissions
[GRI 305-5]
In line with its commitment to environmental sustainability, RECs play a pivotal role in the transition towards cleaner and
Jakarta Tank Terminal (JTT) has taken a significant step forward greener energy sources. By leveraging these certificates, JTT is not
by incorporating Renewable Energy Certificates (RECs) into its only mitigating its environmental footprint but also contributing
operations. Through the utilization of 50% Renewable Energy to the larger goal of combating climate change. The adoption of
Certificates, JTT has effectively reduced its carbon dioxide (CO2) RECs underscores JTT’s dedication to responsible and eco-friendly
emissions by 582 metric tons per year (MT/y). practices within its operations.
ARUKI Implements Innovative Solution to Reduce Diesel Consumption
and GHG Emissions
[GRI 302-4] [GRI 305-5]
ARUKI, a leading chemical manufacturer, has recently implemented By repurposing steam as an alternative energy source, ARUKI
an innovative solution to reduce its reliance on diesel fuel and curb demonstrates its commitment to environmental responsibility
greenhouse gas (GHG) emissions. Effective December 2023, ARUKI and resource efficiency. This initiative aligns with the company’s
began utilizing steam from its offgas formalin plant to power its broader sustainability objectives, emphasizing its dedication to
powder plant operations. This strategic move marks a significant reducing its environmental impact. ARUKI’s proactive approach to
milestone in ARUKI ‘s sustainability journey, as it not only cuts address energy consumption and GHG emissions sets a precedent
down diesel consumption but also leads to a noteworthy reduction for sustainable practices within the chemical manufacturing
in GHG emissions. sector, showcasing its leadership in environmental stewardship.
Intensity of Emissions
[SEOJK F.11] [GRI 305-1] [GRI 305-2] [GRI 305-3] [GRI 305-4]
2023 2022 2021
Emissions Scope 1 (Ton CO2e) 25.016,20 20.566,03 25.070,28
Emissions Scope 2 (Ton CO2e) 10.784,07 12.431,07 12.102,10
Emissions Scope 3 (Ton CO2e) 56.329,42 51.912,28 53.252,87
TOTAL EMISSIONS (Ton CO2e) 92.129,69 84.909,39 90.425,25
Gross Profit (Rp. JUTA) 4.473.465 4.252.413 2.293.159
Intensity of Emissions
0,02 0,02 0,04
(Tonnes of CO2e / Gross Profit in million IDR)
AKR Emission Intensity Trend 2021-2023 Proportion of AKR’s Emissions in 2023
0,04
Scope 1
0,02 0,02
27%
Scope 3
61% Scope 2
2021 2022 2023 12%
www.akr.co.id
Page 82
82
AKR’s emission intensity in 2023 was recorded at 0.02 The stability of AKR’s emission intensity in 2023 is the result
tons of CO2e per Rp million Gross Profit, showing no of collective efforts from all subsidiaries, where focused
change from the previous year. This indicates that AKR has and sustainable strategies have been able to control and
successfully achieved efficiency in its operations, resulting reduce emissions from various sources.
in the stabilization of greenhouse gas emission intensity
per unit of gross profit generated. Despite increased
business activities, fleet additions, an increase in the
number of tenants in KEK JIIPE, and a rise in gross profit,
this did not lead to an increase in emission intensity
[SEOJK F.11]
Scope 01 • The delivery fleet is a primary focus in emission control. Technology and Artificial Intelligence (AI) is used in route planning and
scheduling to ensure fuel efficiency.
Direct • The Company is also committed to using biodiesel in all land transportation fleets, in line with government policy effective September 1,
Emmisison 2018.
Scope 02 • Switched to using energy-saving LED lights.
• Installation of solar panels in several AKR offices.
Indirect • JTT participates in the Renewable Energy Certificate (REC) program from PLN.
Emmisison • Calls for electricity conservation within the Company’s internal operations are part of the policy applied to all employees and operational
areas.
Scope 03 • The use of combined cycle technology at the JIIPE Power Plant, which combines the use of natural gas and MFO, has successfully
Indirect reduced carbon emissions by 11%.
Emmisison
As a strategic step forward, considering that 61% of AKR’s emissions come from Scope 3 emissions originating from
the electricity generated and sold to tenants at JIIPE, AKR continues to invest in various initiatives and new energy
infrastructure. These investments will include rooftop solar panels, floating solar panels, and the development of
LNG projects. All investments demonstrate a commitment to supporting the government in achieving its Nationally
Determined Contribution (NDC) and Net Zero Emission targets.
[SEOJK F.12]
The Combined Cycle Technology at the JIIPE Power Plant Has
Successfully Reduced Carbon Emissions
[SEOJK F.12]
The JIIPE Power Plant is designed with a combined cycle As a result, the JIIPE Power Plant successfully reduced CO2
concept, allowing the use of two types of fuel, namely emissions by 1,632.05 tons. This achievement demonstrates
Marine Fuel Oil (MFO) and natural gas. Currently, the use the JIIPE Power Plant’s commitment to supporting clean
of natural gas is favored as it is considered a transitional and environmentally friendly energy.
energy with much lower carbon emissions compared to
other fossil fuels.
AKR successfully reduced by
Therefore, in 2023, the JIIPE Power Plant committed to
using natural gas, which resulted in lower carbon emissions 2,145,220 kilo CO 2
by up to 13% compared to MFO.
per year
due to the combined cycle technology at the JIIPE Power
Plant.
Sustainability Report 2023
Page 83
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 83
Highlights and Compliance
Carbon Monoxide (CO) and Nitrogen Oxides (NOx)
Emissions
[GRI 305-7]
Transportation processes in AKR’s operations, such as To mitigate and control air pollution from CO and NOx, AKR
logistics, transportation, and distribution, generate Carbon has implemented several measures. These include strict
Monoxide (CO) and Nitrogen Oxide (NOx) emissions from vehicle maintenance programs to ensure combustion
various sources, such as fuel combustion in AKR’s transport efficiency, mandatory periodic emission testing for all
fleet, including tank trucks and other vehicles powered by land transport fleets, and ensuring vehicles not only meet
internal combustion engines. efficiency standards but remain below specified emission
limits.
These inspections allow AKR to proactively identify and
address potential emission issues, directly supporting air
pollution reduction.
Water Intake and Conservation
Water and effluent management are vital pillars of AKR’s Additionally, AKR continues to seek innovation in water
sustainability strategy, and the Company is committed conservation technology to enhance efficiency and reduce
to ensuring responsible water resource use and effective freshwater usage. Initiatives such as rainwater harvesting,
effluent management in its operations. water reuse, and the adoption of cutting-edge wastewater
treatment technologies demonstrate a commitment to
AKR meticulously records water usage data collected from sustainable water resource management, evident through
PDAM meters, groundwater pump flow meters, and the the zero water runoff design at JIIPE.
volume of water transported by truck. Data separation is
conducted between operational and office water usage.
AKR’s total water intake in 2023 was 471.18 Megaliters.
Concerning water usage, no significant disruptions to
water sources were recorded due to AKR’s water intake
and discharge activities in 2023.
Total water intake
[SEOJK F.8] [GRI 303-3]
Water Sources (m3) 2023 2022 2021
Groundwater 2.126 1.329 1.059
Surface water 22.978 316.869 271.577
Produced water - 70.382 -
Third-party supplied water 446.077 225.779 178.307
Total water withdrawal (m3) 471.180 614.359 450.943
*1 Megaliter = 1.000 m3
6,131 m of recycled water 3
Used by JTT and ARUKI throughout 2023 for their
operations.
www.akr.co.id
Page 84
84
Wastewater Management
[SEOJK F.13]
AKR complies with government regulations and industry At ARUKI, wastewater is directed to the wastewater
standards regarding wastewater (effluent) management, treatment plant (WWTP), and then further treated at PT
with all facilities equipped with wastewater treatment SIER’s WWTP. The discharged wastewater is not reused.
systems to reduce the impact on the aquatic ecosystem However, the quality of the wastewater meets SIER’s
in each operational area. AKR also routinely inspects the wastewater quality standards. The volume of wastewater,
pipelines in the operational areas for any leaks or damages, amounting to 10,000 m3 per month, is calculated based on
and immediate repairs are carried out if any issues are pollution load and monthly volume.
found.
In the JTT area, wastewater is directed to the Industrial
AKR implements a regular water quality monitoring Wastewater Treatment Plant (IPAL). The discharged
program to ensure that effluent discharges do not exceed wastewater is not reused either. The quality of the
set limits and contribute to the restoration of hydrological wastewater meets the standards based on the permit
environments. This program includes monitoring chemical, issued by the Ministry of Environment and Forestry.
biological, and physical components of water and effluent Wastewater treated by the IPAL and meeting the standard
to ensure they remain within safe levels. quality will be discharged into the environment.
Wastewater monitoring at AKR includes collection, In JIIPE-BKMS, wastewater is treated at the company’s
processing, and ensuring the quality standards of WWTP before being directed to IPAL SIER. The quality
wastewater before it is discharged. Routine monitoring is of the wastewater complies with East Java Governor
conducted to ensure that wastewater meets government- Regulation No. 27/2013. Although the wastewater is not
set environmental quality standards. This is tailored to the reused currently, there are plans to recycle it using Brackish
industrial sector of AKR’s activities and its subsidiaries. Reverse Osmosis (BWRO).
[GRI 303-1][303-2]
If wastewater is not processed for reuse, any that meets
In the APR area (Retail bp-AKR), wastewater is processed environmental quality standards will be discharged into
using a bio septic tank before being discharged. Based on either the WWTP or public water bodies. All wastewater
laboratory measurements conducted every semester, the discharged into public water bodies from AKR’s operational
quality of all wastewaters meets the parameters specified units meets quality standards and is not reused by other
in Minister of Environment and Forestry Regulation No. organizations.
68/2016 regarding wastewater quality standards. The
volume of water is calculated using a flowmeter installed
in the outlet flow of the bio tank.
A Look Inside the Water Treatment System at JIIPE
JIIPE has a water and wastewater treatment facility known
SWRO Plant Tanggok River
as WWTP (Wastewater Treatment Plant) to process water
taken from nearby rivers and recycle wastewater into raw
water for the needs of tenants and operations in the area.
All wastewater generated by JIIPE tenants is directed to Tenant WWTP
the WWTP facility for processing and then redirected to
the Mini Pond and WTP-Recycle to be reused by tenants.
This system aligns with the zero-water run-off concept WTP-Recycle
promoted by JIIPE, where no wastewater is discharged (BWRO)
from the area and is fully reused by tenants and operational
activities.
Mini Pond
Mireng River
Sustainability Report 2023
Page 85
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 85
Highlights and Compliance
Spill Response
[SEOJK F.15]
In handling spills, AKR’s operations and subsidiaries have to preserve marine conservation areas by monitoring
operational standards in place to prevent, mitigate, and and controlling waste from ships from being directly
manage spills if they occur. discharged into the sea.
The effluent spill response at the JTT site is conducted At ARUKI, quick and responsive handling of spills uses
in accordance with the INA-VTJ-SHEP-019 Emergency absorbent media, such as sand or sawdust. ARUKI also
Preparedness and Response Plan. Efforts include implements spill prevention efforts by adhering to strict
inspection programs, equipment inspections, and spill SOPs, conducting infrastructure maintenance, carrying
response system inspections. out periodic checks on piping installations, and so forth.
[SEOJK F.14] [SEOJK F.15]
At AST, spill response efforts are carried out with the
Shipboard Oil Pollution Emergency Plan (SOPEP). Before From these various efforts, no significant spills occurred in
effluent spills into the sea, the Company monitors the 2023.
Bunker and Loading Cargo Operation processes, aiming [SE OJK F.15]
Innovations in Reducing Hazardous Waste at JIIPE Power Plant
Hazardous Waste, particularly sludge oil with code A332- In 2023, the team successfully separated approximately
1, is one of the results of operational and maintenance 66.7 million m3 of water from the sludge oil waste. This
activities in the power plant engine. The high water achievement not only reduces significant hazardous waste
content in this waste poses a particular challenge in its volume but also provides economic and environmental
management. benefits. The innovation in hazardous waste reduction
at the JIIPE Power Plant demonstrates potential for
The JIIPE Power Plant Operations Team has initiated adaptation in various other industries and contributes
efforts to address this issue through an innovative program positively to environmental conservation.
aimed at reducing the volume of hazardous waste by
separating the water content in the oily water sludge oil
from the power plant. The separation process is carried out
using filtration techniques. Sludge oil from the sludge tank
is directed to the filtration unit, where water is separated
66.7 million m of water 3
successfully separated from the sludge oil waste for further
and processed in the WWTP to reduce its COD levels. processing at the JIIPE WWTP for reuse.
Solid Waste Management
For solid waste management, both non-B3 and B3 solid Regarding domestic waste, primarily arising from water
waste, the Company implements the 3R principle (reduce, usage, AKR processes it first in biotanks before discharging
reuse, recycle) and complies with relevant regulations, it into water bodies. For the management of this waste,
such as Government Regulation No. 101 of 2014 regarding third parties are used, who regularly collect organic waste
the Management of Hazardous and Toxic Waste. The aim for processing according to the terms of the agreed
of this policy is to protect the environment from pollution contracts.
and safeguard public health from the negative impacts of [GRI 306-2]
waste.
In waste generated by AKR, there are several categories
Waste generated by AKR’s activities includes domestic classified as hazardous waste such as used B3 packaging,
waste, rainwater flowing through oil catchers located used drums, used TL lamps, used batteries, used lubricating
on filling station bund walls and workshops, as well as oil, rags, oily water, sludge oil, and used absorbents. AKR
waste from operational activities classified as both B3 collaborates with third parties in managing these types
and non-B3. AKR’s awareness of the potential waste of hazardous waste, with some of them directed to final
from operational activities that may cause significant disposal facilities.
environmental impacts has prompted the Company to
implement effective and responsible waste management
practices.
www.akr.co.id
Page 86
86
The methodology used to collect data involves counting waste collected at the Hazardous Waste Storage Facility (TPS
LB3) and manifests from third parties.
Total solid waste generated by disposal method
[SEOJK F.13] [GRI 306-3] [GRI 306-4] [GRI 306-5]
Hazardous Waste (Ton) 2023 2021 2022
Final Disposal Site 83.2 104.0 34.1
On-site Storage 0.0 2.0 2.0
Third-party Disposal and Management of Hazardous
419.2 326.7 771.3
Waste
TOTAL (ton) 502.3 432.7 807.4
Non-Hazardous Waste (Ton) 2023 2021 2022
Reuse 1.0 0.9 0
Recycle 1.8 0 0
Composting 3.0 3.0 0
Final Disposal Site 1,469.2 2,768.1 1,403.5
Onsite Storage 0.5 0 0
Others 275.3 213.9 777.6
TOTAL (ton) 1,750.8 2,985.9 2,181.1
From Waste to Blessing
JIIPE’s Efforts in Reusing Inorganic Waste
The Issue of Waste: Turning Waste into Blessings Despite operating for only a few months, the 3R Area
in JIIPE has shown significant achievements. From
Waste management poses a significant sustainability September to December 2023, the area has successfully
challenge, particularly in industrial areas. The increasing stored and utilized 895.49 kg of inorganic waste.
volume of waste disposed of in landfills is the primary
reason for the need for effective solutions. Efforts in waste The 3R Area in JIIPE serves as a tangible example of how
sorting, utilization, and recycling are key to reducing the innovative solutions and sustainable commitments can
burden on landfills and preserving the environment. help address waste issues. By continuously developing and
optimizing this program, AKR is optimistic in contributing
In response to this challenge, AKR launched the 3R Area in to creating a cleaner and more sustainable environment.
JIIPE on August 30, 2023. This reflects AKR’s commitment
895.49 kg
to supporting a circular economy and reducing waste sent
to landfills. The 3R Area in JIIPE is built with the purpose of
serving as a temporary storage/shelter for inorganic waste
and a trial site for utilizing organic waste. of inorganic waste were reused
Sustainability Report 2023
Page 87
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 87
Highlights and Compliance
Biodiversity
[SEOJK F.9] [SEOJK F.10][GRI 304-1]
AKR is committed to comprehensive environmental from carbon sequestration, these plantings aim to
management, including biodiversity conservation, generate oxygen, prevent erosion, maintain soil fertility,
continually striving to preserve and protect ecosystems and reduce air pollution.
and biodiversity in every operational area.
At the close of 2023, no operational locations existed
One tangible expression of this commitment is AKR’s adjacent to protected areas or areas with high biodiversity
tree planting program in various operational locations, outside of protected forest areas.
including JIIPE, JTT, ARUKI, and BP-AKR stations. Apart
Preserving Nature with Nature-Based Solutions
AKR is committed to conducting business that prioritizes sustainable principles while considering environmental
conservation. One manifestation is through the implementation of Nature-Based Solutions programs. AKR runs various
Nature-Based Solutions programs based on the awareness that nature plays a crucial role in maintaining ecological
balance and human survival. Environmental degradation can lead to various negative impacts, such as climate change,
natural disasters, and a decline in quality of life.
Mangrove Planting at JIIPE
• 1,000 mangrove seedlings were planted in the Watershed
Area of Kali Mireng and Tanggok River.
• 100 other plants such as lamtoro (Leucaena leucocephala)
and pulai (Alstonia scholaris) were planted as part of the
greening program.
Mangrove Planting at Stagen Terminal (AKR)
• More than 300 mangrove seedlings were planted in the
area around Stagen Terminal dock.
Tree Planting at JIIPE
• 1,280 plants, including pole trees, mangroves, trembesi,
pine, teak, as well as fruit trees such as durian, mango,
and avocado, were planted in the JIIPE area.
Total trees in the JIIPE area:
• 1,277 Taproot Trees
• 71 Fibrous Root Trees
Tree Planting at ARUKI
• Planting of 500 new trees in 2023.
www.akr.co.id
Page 88
88
Environmental Compliance
[SEOJK F.16] [GRI 2-27]
AKR complies with all environmental regulations and legal standards applicable to its operations. With this commitment,
AKR hopes to have a positive impact on all stakeholders. The Company actively monitors and adapts to any changes
or updates in environmental regulations that may affect its business operations. Throughout 2023, AKR successfully
conducted operational activities without receiving sanctions for violations or failures to comply with environmental
standards.
Sustainability Report 2023
Page 89
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 89
Highlights and Compliance
Environmental Management Fund
[SEOJK F.4]
AKR’s Environmental Management Fund consists of permit issuance, environmental monitoring, environmental
campaigns, waste management, and employee training on environmental matters. By the end of 2023, AKR had allocated
and realized funds totalling Rp4.57 billion.
Category of Environmental Management Fund 2023 (Rp)
Permitting 1.836.400.000
Monitoring 1.243.898.610
Environmental campaigns 63.846.400
Waste management 1.281.743.300
Training 143.518.475
Total 4.569.406.785
www.akr.co.id
Page 90
Page 91
04 Our People www.akr.co.id
Page 92
92
At AKR, Human Resources (HR) plays a crucial role in achieving
sustainability, by supporting our personnel to continuously develop
themselves, work hand in hand, and embrace a bright future together.
AKR understands that achieving sustainability is not easy, is hoped that these innovations and developments will
needing the best resources to be agile and adaptive to ensure employees can adapt to the increasingly rapid
all conditions and challenges. Among all the required changes in the business environment.
resources, the human factor is the most as the employees
bring the Company’s values to life and achieve targets. In 2023, these developments have received positive
responses, evidenced by the achievement of four awards
Therefore, AKR is committed to the improvement and at the prestigious Human Capital on Resilience Excellence
development of Human Resources (HR) and a workplace Award (HCREA) 2023, where the Company won 4-Star
that supports the productivity of all. In practice, AKR’s HR category awards including The Readiness HC, The Talent in
Management has created, implemented, and developed Management, The Most Resilient Company 2023, and The
the best programs, in line with the Company’s needs. It Best Leadership Development Focus in HC.
AKR Raih Human Capital Award
AKR Corporindo was recognized at the prestigious Human Capital on Resilience
Excellence Awards 2023 held at the Menara Peninsula Hotel Jakarta, on Wednesday,
July 5, 2023. The awards were themed “Resilient Human Capital with Global
Competitiveness,” and organized by First Indonesia Magazine in collaboration with
PT Indonesia Popular Mandiri.
HCREA 2023 is an annual corporate rating event aimed at mapping out the
issues and challenges amidst rapid digital transformation faced by human capital
departments.
The judging panel maps out the issues and challenges and awards are given
to organizations that demonstrate outstanding performance and significant
contributions to their respective industries.
AKR received appreciation for its commitment to developing human resource
talents to be agile in response to changes in the business environment, and was
recognized as an adaptive and globally competitive company.
Sustainability Report 2023
Page 93
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 93
Highlights and Compliance
EMPLOYMENT
PRACTICES
2,813
Total AKR Employees in 2023
AKR prioritizes its employees, believing that well-being of diversity, gender equality, human rights, labor rights,
and happiness are key to maximizing their contributions. and workplace safety and security.
Therefore, when determining company policies, AKR
considers their welfare by upholding principles of At the end of 2023, the Company and all subsidiaries
transparency, equality, and fairness. registered 2,813 employees, consisting of 2,176 permanent
and 637 temporary. Currently, the Company does not
The Company strives to build good industrial relations with have a part-time employment scheme, and data on the
its personnel by fulfilling employees’ normative rights, composition of employees by gender, education, age, and
manifested through the creation of a fair and inclusive position can be found in the Annual Report on page 147.
work culture, as well as adherence to values and practices [GRI 2-7] [GRI 2-8]
Total AKR Employees Based on Employment Status and Gender
[SEOJK C.3][GRI 2-7]
2023 2022 2021
Description
Male Female Male Female Male Female
Permanent 1,902 274 1,651 282 1,719 277
Temporary 492 145 618 94 538 79
Total 2,394 419 2,269 376 2,257 356
Position 2023 % 2022 % 2021 %
Board of Commissioners 3 0.1% 3 0.1% 3 0.1%
Board of Directors 7 0.2% 7 0.3% 7 0.3%
Commissioner 7 0.2% 8 0.3% 7 0.3%
Director 25 0.9% 32 1.2% 31 1.2%
General Manager & Senior Manager 59 2.1% 51 1.9% 52 2.0%
Manager 137 4.9% 123 4.7% 115 4.4%
Assistent Manager 148 5.3% 145 5.5% 126 4.8%
Spv - Staff 937 33.3% 776 29.3% 906 34.7%
Operator 1,490 53.0% 1,500 56.7% 1,366 52.3%
Total 2,813 100.0% 2,645 100.0% 2,613 100.0%
www.akr.co.id
Page 94
94
Total number of employees based on employment contracts (permanent and
temporary), by region
[GRI 2-7]
2023 2022
Operational Regions of AKR and its Subsidiaries
Permanent Temporary Permanent Temporary
Java 1,355 625 1,342 547
Sumatra 161 3 158 3
Kalimantan 385 4 354 6
Bali 27 1 28 1
Sulawesi 77 2 49 5
Ship Crew 171 2 2 150
Total 2,176 637 1,933 712
AKR provides equal opportunities for all employees the development programs they need. The PDC will
to develop their careers, whether through vertical then determine which employees are deemed suitable
development (advancement according to job level) for specific positions, whether vertically, horizontally,
or horizontal development (advancement in terms of diagonally, or remaining in their current position with
responsibilities, such as moving from a small branch to a additional tasks or projects according to their future
larger one). Career development processes are based on career projections. In addition, the PDC can also determine
the results of Performance Evaluation, which assesses the succession planning as a continuous human resource
achievement of KPI targets. sustainability to support business continuity. Career
development and placement based on employee needs
Through the People Development Committee (PDC) are prioritized from within the Company (promotion from
process, employees have the opportunity to express within).
their career expectations and aspirations, as well as
Applying Corporate Values
Corporate values are the key guidelines for all AKR resources at each branch, especially for operational roles
employees, internalized and applied daily, and adding such as Head of Tank Terminal (HoTT), HOLT, and Displan,
value and meaning to work to drive success in tasks and to ensure they can work effectively and in accordance with
decision-making. the Company’s Values.
In implementing the Corporate Values Empower Your A leader should be able to provide guidance, monitor,
Team program, employee development at all levels was coordinate, and provide technical support or training to
a major target in 2023. AKR Management conducted assist subordinates at each branch. It is hoped that with
visits to branches to provide guidance and mentoring this development support, leaders are encouraged to carry
to employees, the aim of which was to assist human out more intensive coaching and empowerment.
Anti-Forced Labor Policy
[OJK F.19] [GRI 409-1]
AKR, along with all related corporate entities, strongly AKR is also committed to building uncoerced work
rejects the practice of forced labor within the Company, relationships, where both parties are bound by a mutual
adopting the regulations of Law No. 13 of 2003 concerning agreement applied from the recruitment process, and
Manpower and ILO Convention 1957 concerning the through any promotions or employee transfers. Each party
Abolition of Forced Labor, maintaining respect for human clearly understands the rights and obligations that have
rights in the workplace and in the implementation of labor been agreed upon.
practices.
Sustainability Report 2023
Page 95
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 95
Highlights and Compliance
Respect for Human Rights
[SEOJK F.18] [GRI 406-1]
Since its inception, AKR has respected and upheld Human 4. Treating all employees fairly and ensuring every
Rights (HR) in conducting its business activities. All efforts employee receives equal opportunities and treatment.
are carried out in compliance with legal provisions and In this regard, the company has implemented strict
human rights principles. and consistent non-discrimination principles (based
on gender, age, ethnicity, race, religion, intergroup,
All rules and policies implemented by AKR are based on: marital status, disabilities, social position/class) in the
1. The Universal Declaration of Human Rights by the recruitment and HR management processes.
United Nations, 5. Prohibiting child labor, forced labor, trafficking of
2. The Principles of Fundamental Rights in the Workplace workers, and ensuring safe and healthy working
based on the 8 Core Conventions of the International conditions.
Labour Organization (ILO), 6. Avoiding wage discrimination based on gender.
3. Law No. 39 of 1999 concerning Human Rights, 7. Providing opportunities for all high-performing
4. The United Nations Guiding Principles on Business and employees to rotate to other job areas or to be promoted
Human Rights (UNGP) and the United Nations Global to higher positions.
Compact (UNGC) Principles. 8. Striving to create and maintain a workplace free from
harassment, intimidation, inhumane treatment, or
These established policies apply to all AKR employees and other criteria protected by applicable laws.
every entity fully owned by the Company. Additionally, 9. Respecting and complying with the human rights of the
these policies are also applied to all AKR suppliers and communities surrounding the Company’s operational
its subsidiaries to unequivocally prohibit forced labor or areas, including recognizing and respecting community
coercion. identities, cultural diversity, needs and aspirations of
potentially different communities, and different social
AKR has implemented strict and consistent non- practices and customs.
discrimination principles in HR management, by:
1. Providing freedom for all employees to express opinions Responsibility and accountability for managing HR
and suggestions, both collectively and individually. issues lie with all management, unit leaders, and AKR
2. Providing channels for the reporting of complaints employees. At the same time, the Company collaborates
related to violations or incidents within the scope of with stakeholders to implement these policies in every
work. operational activity and strives to advance worthy
3. Conducting business and respecting Human Rights standards for positive changes in Human Rights practices
and the dignity of all individuals in accordance with at the operational level of the Company.
existing legal requirements.
Ensuring Freedom of Association
[GRI 2-30]
AKR is committed to emphasizing and guaranteeing the AKR firmly supports the right to freedom of association for
freedom of association for every worker through various all employees, regardless of the existence of labor unions
mechanisms and communication channels that serve and believes that every worker has the right to express
as avenues for workers to express their opinions. No risks their opinions, and form or choose not to join labor unions
related to freedom of association have been identified in accordance with applicable laws.
across AKR’s operational areas.
AKR also guarantees protection for all employees and
The Company received no reports related to cases of workers through Company Regulations, which ensure that
curtailed freedom of association among AKR’s workers their rights are respected and that the treatment provided
in 2023. Human rights, including the right to associate is fair and equal. The Company is committed to fulfilling
and organize, are supported, ensuring that all employees its responsibilities as a responsible employer, with a focus
and workers are treated fairly and in accordance with on welfare and creating a balance between corporate
applicable laws, and can express their opinions without interests and those of the employees.
fear of intimidation.
AKR believes that openly listening to input and feedback
from employees enables the achievement of shared
goals and the creation of an inclusive, sustainable work
environment that benefits all parties involved.
www.akr.co.id
Page 96
96
HEALTH &
SAFETY
[OJK F.21]
AKR recognizes that safety, security, and environmentally 7. Conducting open and transparent communication
friendly operations are key to long-term business stability. and consultation about the Company’s environmental
Therefore, the Company strives to protect the safety policy to stakeholders including regulators, employees,
and security of the workplace for employees and all customers, business partners, and other relevant
stakeholders involved, including preventing workplace parties.
accidents, the onset of diseases in the workplace, and
environmental pollution. This policy applies to AKR employees and every Company
entity, and is the responsibility of all stakeholders. The
The Company is committed to complying with applicable implementation of this policy is coordinated, monitored,
regulations, following operational designs and standards, and evaluated by the ESG Committee, then reported
and monitoring the implementation of these with to the Board of Directors, Board of Commissioners, and
reference to safety aspects and prevailing environmental stakeholders through AKR’s Sustainability Report. The
norms at each stage of operations. Company, together with all stakeholders, is committed to
implementing this policy.
Furthermore, AKR is also committed to providing
adequate and reliable resources to support the continuous AKR applies the highest standards in Occupational Health
improvement of a safe, healthy environment by making and Safety (OHS) with the ultimate goal of achieving
the SHE policy a collective responsibility. zero accidents. AKR aims to create an OHS culture in all
operational areas, which in turn can also improve the
Continuous SHE improvement is carried out through the Company’s productivity, performance, and success.
following efforts:
1. Compliance with all regulations and legislation related To achieve this, AKR creates an excellent work environment,
to Occupational Health and Safety, Operational Safety, equipped with adequate infrastructure and supporting
and Environmental Management applicable to the equipment. This is aimed at enabling the Company’s
Company’s business, and taking proactive steps aimed employees and contractors to carry out their tasks with
at surpassing these minimum requirements. optimal safety and comfort. All AKR facilities, including
2. Identifying, evaluating, and managing environmental tank terminals, ports, docks, trucks, tankers, barges, and
risks associated with the Company’s operations, then factory facilities, have met government safety standards
preparing comprehensive emergency response plans and relevant environmental regulations.
to control and prevent the risks of incidents or accidents [GRI 3-3]
involving hazardous materials.
3. Measuring performance, periodically reviewing, AKR’s SHE (Safety, Health, and Environment) program and
and continuously improving Occupational Health strategy are carried out in accordance with the applicable
and Safety, Operational Safety, and Environmental laws and regulations, which have been incorporated into
Management. nationally and internationally recognized management
4. Prioritizing responsible and sustainable waste systems which are implemented and guided by, among
management in accordance with applicable others:
regulations. 1. Law No. 1 of 1970 concerning Occupational Safety.
5. Continuously striving to reduce greenhouse gas 2. Law No. 23 of 1992 concerning Health.
emissions and improve energy efficiency in all aspects 3. Law No. 13 of 2003 concerning Manpower.
of the Company’s operations.
6. Encouraging innovation and research in the
development of environmentally friendly products,
services, and processes.
Sustainability Report 2023
Page 97
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 97
Highlights and Compliance
Safety is Our Way of Life
The aspect of Occupational Safety and Health(OSH) is a cultural aspect of daily
activities at AKR and the responsibility of everyone.
AKR has established a dedicated department to handle 4. Developing and maintaining management information
OSH, namely the SHE Department , whose tasks include: systems that support both documentation systems and
1. Facilitating the implementation of safety procedures/ OSH needs.
standards to support the elements of the OSH 5. Monitoring waste management within the Company’s
management system. environment.
2. Monitoring and measuring the organization’s 6. Advising Management on crisis or emergency response.
compliance level regarding OSH. 7. Maintaining good relations with the government and
3. Providing advice and ensuring that all OSH regulations other bodies regarding OSH management information.
and requirements are effectively implemented. 8. Ensuring that firefighting, safety, security, and
environmental control equipment types are available
and functioning properly.
Health and Safety Management System
[GRI 403-1]
AKR has developed a Safety Health Management System All of AKR’s activities, both within and outside the
(SHE) based on workplace risk identification that is Company’s workplace, including transportation and travel
periodically reviewed and audited to ensure compliance activities, are covered by the SHE management system.
with national and global standards and best practices. The implementation of this applies to all employees,
The Company’s SHE management system consists of a including contractors performing work or present at work
hierarchy of policies, plans, Standard Operating Procedures sites within AKR’s operational areas. The Company remains
(SOPs), and various programs, all of which are designed responsible for contractor activities outside its operational
and implemented through the Hazard Identification, Risk areas.
Assessment, and Risk Control (HIRARC) method.
All AKR employees, including contract workers and
The Company’s SHE management system follows contractors involved in the Company’s management
applicable laws and regulations, namely: system, undergo internal SHE audits at both headquarters
• Law No. 13 of 2003 concerning Manpower, and throughout operational areas. SHE audits are
• Government Regulation No. 50 of 2012 concerning conducted internally and externally on contract workers
Occupational Health and Safety Management Systems and contractors subject.
(SMK3),
• Standards and criteria from various health and To measure and achieve the success of SHE performance,
environmental certification bodies, including ISO 14001 a “Six Zeroes” is in operation, namely:
and ISO 45001.
Zero Lost Time Zero Product Zero Potential
Zero Fatality Zero Cross Over Zero Spillage
Injury Quality Problems Fatality Accident
Preventing
Preventing Preventing Preventing issues Preventing
Preventing mixed potential
accidents workplace that lead to a product spillage
or mistaken workplace
resulting in loss accidents decline in product during loading
consumer accidents that
of life. resulting in loss of quality and unloading
requests. may arise in the
time.
field.
www.akr.co.id
Page 98
98
Risk Assessment of Occupational Health and Safety
[GRI 403-2]
AKR’s Occupational Health and Safety (OHS) risk AKR’s OHS risk assessments are carried out by supervisors
assessment is observes the Standard Operating in each relevant work area. These supervisors have
Procedures (SOP), which adhere to ISO 45001 standards. undergone HIRARC training and are familiar with
AKR’s OHS SOP serves as the basis for implementing applicable standards. The OHS risk assessment process
ongoing workplace safety, which is continually evaluated, at AKR is supported by the HSE Department, which
adjusted, and improved to achieve higher safety standards. has expertise in health and safety as well as OHS risk
Compliance with these OHS SOPs is the responsibility of all management.
stakeholders, including employees, contractors, suppliers,
business partners, and guests. The results of AKR’s OHS risk assessments, known as
HIRARC documents, are reviewed and then approved
In conducting assessments, the Company employs the by top management in each subsidiary or business
Hazard Identification, Risk Assessment, and Risk Control unit. These documents are then communicated and
(HIRARC) method, as well as the Job Safety Analysis (JSA) distributed to all employees. The HIRARC documents serve
process. The steps involved in conducting Job Safety as the basis for identifying OHS control measures, such as
Analysis (JSA) are as follows: developing work programs, standards, and being involved
• Identifying activities and associated risks, in monitoring progress and achievements of the Company.
• Defining and categorizing hazards,
• Assessing risks, The HIRARC documents are also reviewed in situations of
• Developing risk controls, organizational changes, incidents, or specific emergency
• Measuring the level of risk after implementing controls. conditions. The identified occupational hazards and risks
prioritized by the Company’s OHS program in 2023 include:
1. Electric shocks
2. Machine-related injuries during maintenance
3. Falls or slips from working at height
4. Chemical spills and splashes
5. Fires
6. Accidents during material and product delivery
7. Cut wounds
8. Heat stroke
9. Traffic Accident
Zero Tolerance
in Building an Excellence Culture and Creating a Safe and Healthy Work
Environment for Employees
Zero Tolerance is the core value that must be pursued and practiced in every
branch and business unit. Zero Tolerance means not compromising on unsafe or
hazardous matters for AKR personnel. There are 5 (five) aspects implanted to form
the Zero Tolerance culture in AKR’s work culture, namely:
1. Discipline Enforcement
2. Create Self-Improvement Plans
3. Understand SOPs Well
4. Consistently Pursue Targets
5. Always Willing to Learn
The Zero Tolerance practice is used by AKR Transport to hold the Driver of The
Year event. This event is held as an appreciation for drivers who have successfully
applied several criteria of excellence culture and K3 in their work. Drivers who
implement Zero Tolerance have helped AKR Transport achieve zero accidents in
its operational activities throughout 2023.
Sustainability Report 2023
Page 99
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 99
Highlights and Compliance
Health Service Facilities
[GRI 403-3]
In addition to focusing on safety, special attention is also paid to the health of all personnel. AKR and its subsidiaries ensure
the availability of occupational health services for all employees and workers, with clinics in each of its operational areas.
Each clinic is equipped with adequate healthcare professionals and regular health checks are conducted for all employees
to ensure they remain fit and healthy. The presence of health services supports efforts to prevent workplace accidents and
Occupational Diseases (ODs).
Person-In-Charge for OHS
[GRI 403-4]
Effective implementation of OHS management systems The Company also wants every individual to be aware of the
and programs at AKR its subsidiary entities is the target. risks in their work processes, not solely the responsibility of
To ensure this, the Company has appointed a person-in- the SHE team. All AKR personnel are expected to escalate
charge (PIC). issues to their superiors if there are actions that could
potentially pose hazards or risks.
In the subsidiaries JTT and ARUKI, the Company has
a formal Health and Safety Committee Management In practice, the branch SHE team not only needs to conduct
Board (P2K3) established in accordance with applicable audits of the implementation of Standard Operational
regulations. Meanwhile, in other AKR subsidiaries, we Procedures (SOPs) and working instructions (WIs) but
have SHE (Safety Health and Environment) or OHS also needs to assess the risks that will occur if SOPs and
(Occupational Health & Safety) departments responsible WIs are violated, and ensure that these are mitigated in
for managing OHS. This PIC is tasked with ensuring that all accordance with HIRARC. The control measures to reduce
employees and contractors working within the operational the risk level towards a safe point are applied through the
area are protected. 5 levels of risk control as follows:
5 Levels of Risk Control
Elimination
Resource Elimination
Substitution
Substitution of Equipment/Machinery/
Materials
Design
Protection
Reliability
Modification/Design of Safer
Equipment/Machinery/Workplaces
Administration
Procedures, Rules, Training,
Work Duration, Hazard Signs,
Signage, Posters, Labels
PPE
www.akr.co.id
Page 100
100
Occupational Health and Safety (OHS) Training
[GRI 403-5]
2,622 people
Total Participants of Occupational Health and Safety
Training
AKR and its subsidiaries understand the importance AKR’s OHS training is led and delivered by internal experts
of Occupational Health and Safety (OHS). Therefore, as well as external trainers, with training categorized into
comprehensive training is provided from the first day general safety training, mandatory for all employees, and
employees join the Company. This training is conducted specific safety training, only provided to relevant employees
continuously, and every employee must demonstrate based on their job hazards and risks. Certification training
sufficient understanding to identify hazards and risks in is provided by accredited external trainers. The professional
their work. OHS training team conducts audits and development to
achieve improved work methods.
In 2023, AKR provided the following OHS training:
OHS Training Topics 2023 Number of Participants
Confined space entry 16
Authorized Gas Tester 8
Basic Fire Fighting 370
Emergency Drill 120
Working at height 50
PPE Training 37
Isolasi Energy 30
Terwujudnya pekerja layak yg berbudaya K3 2
Penanggulangan TBC pd tempat kerja 3
Dasar K3, penggunaan APD,tindakan darurat 20
kesehatan kerja pd tempat kerja 19
Peningkatan kompetensi AK3 umum 3
Sosialisasi Rekomendasi Angkutan B3 4
K3 konstruksi,pesawat bejana tekan,pesawat tenaga produksi 8
Strategi Pemenuhan K3 dlm business sustainably 1
How industry 4.0 & green technology inovation 3
Fire Fighting / Pelatihan Petugas Pemadam Kebakaran 33
Basic First Aid / P3K 73
Safety Operations Tank Terminal & Warehouse 131
Sustainability Report 2023
Page 101
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 101
Highlights and Compliance
OHS Training Topics 2023 Number of Participants
Permit To Work (PTW) 132
Lock Out Tag Out (LOTO) 167
Incident Investigation 100
Risk Assessment (HIRADC) 93
Safety Land Transport 759
Product Handling 342
Oil Spill Level 1 & 2 8
Loading Master 2
PROPER Training 17
Driver B3 70
IMDG Code 1
TOTAL PESERTA 2.622
AKR Conducts Refreshment for Head of Tank Terminal (HoTT)
On July 11, 2023, AKR held refreshment training for the Head This training was conducted online by the Head of Tank
of Tank Terminal (HoTT), emphasizing the risks involved in Terminal and Warehouse HO. Its aim was to enhance the
every process at the Tank Terminal. The potential risks were awareness and understanding of the HOTTs, obligating
discussed from both financial and SHE (Safety, Health, them to control and monitor the work processes at the
and Environment) perspectives. Additionally, mitigation terminal.
steps were outlined, along with Emergency Response
procedures if such risks were to occur.
www.akr.co.id
Page 102
102
Advanced First Aid Training 2023 at AKR Surabaya
After conducting basic first aid training neck, chest, spinal injuries, burns, and
programs in several cities in 2022, AKR practical sessions on victim evacuation to
organized intermediate level training in the ambulance.
2023. A total of 26 participants attended
from various locations, including Head Moreover, instructors alternately
Office, Nilam Timur, Nilam Utara, ATI, demonstrated emergency response
Warehouse, SPBKB Manyar, SPBKB procedures, and participants practiced
Duduksampean, SPBKB Widang, SPBKB handling various emergency situations. At
Babat, SPBKB Grati, SPBKB Tongas, and the end of the session, participants were
TNU. divided into groups to conduct simulations
and evacuation practice exams. Each
In collaboration with PMI Surabaya, the group was given a different case, and
training took a full day at the AKR Land evacuation processes were performed
Surabaya Building. In this Intermediate using emergency staircases. Therefore,
program, participants reviewed basic not only skills and physical abilities were
materials and were equipped with new required but also teamwork.
topics such as medical emergencies, head,
Defensive Driving Course
AKR recognizes that the root cause of issues in The second part of this training is In Cabin Assessment,
transportation or road transport activities is driver fatigue where participants undergo assessments inside the
and behavior while driving. Therefore, the company strives cabin during real trips/product deliveries. This is aimed
to improve itself through Defensive Driving Course (DDC) at observing and evaluating the application of defensive
training. This training educates drivers to drive with high driving by Land Transport Drivers, where drivers are
skill and experience, coupled with a good attitude and not only required to drive safely but also to comply with
concentration. rules, respond well to incidents on the road, and mitigate
potential risks during the journey.
Safe driving heavily relies on a driver’s experience and
mental attitude. Driving behaviors that can prevent This training also covers Incidents in Land Transport and
problems include being cautious not to injure others, their main causes, presentation on the HATI Technique:
being responsible, yielding, and being polite. See, Observe, Appear, Initiative, application of 3M: Observe,
Understand, Comply, good and proper driving knowledge,
Meanwhile, for Tank Terminals, training is conducted to and driving in specific conditions, such as nighttime and
increase awareness of the importance of compliance in rainy weather.
implementing SOP/WI. SOP/WI is created to ensure that
operations run safely and prevent accidents or financial The target participants of DDC are all RTSOs, Driver Mentors,
losses. and Land Transport Drivers. These drivers are the frontline
of AKR in delivering the products sold. The training was
In 2023, AKR initiated the DDC New Module and organized conducted at all AKR branches, including Jakarta, Medan,
several DDC New Module training sessions for all drivers. Palembang, Lampung, Bandung, Semarang, Surabaya,
Launched at the beginning of the year, the DDC New Bali, Palaran, Kalteng, Kalsel, and Buntok.
Module is filled with new content and consists of two main
parts. With the implementation of this DDC training, it is hoped
that AKR drivers can have the skills, knowledge, and
The first part is Inclass Training, which discusses incidents capabilities to drive and achieve the 6 zero targets.
that occur in Land Transport along with their causes,
defensive driving techniques, and how to read Road
Hazard Mapping (RHM).
Sustainability Report 2023
Page 103
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 103
Highlights and Compliance
Hearts and Minds
To foster harmonious relationships with its employees, AKR AKR Palaran engages in Heart and Mind activities by
has a program called Heart And Mind. Various activities visiting drivers and their families. Topics discussed include
organized within this program aim to enhance work employee absenteeism, microsleep incidents, speeding
motivation and to introduce health and welfare programs and violations, and any other issues. During these activities,
to the families of the employees visited. messages are also conveyed to motivate drivers to improve
their performance.
AKR aims for the well-being of its employees in line with
the Company’s growth. At the same time, efforts are Meanwhile, AKR Semarang initiated an informal lunch as
always made to maintain the physical and mental health a form of appreciation for drivers who have received the
of employees. After the implementation of medical Driver of the Month award. During this occasion, drivers
check-ups (MCU), AKR also conducts a series of activities are encouraged to maintain their achievements.
to support employee health. For example, AKR Stagen
holds Physical Fitness Exercises every two weeks on Friday
before work. Meanwhile, AKR Medan conducts a Health
Campaign as a follow-up to the MCU results that have
been distributed.
Implementation of Fatigue Management at AKR Transport
AKR Transport has implemented a Fatigue Management • Encouraging open communication: creating an
System to ensure the safety of employees and the public environment where all employees and workers can
in the Company’s transportation activities. The approaches report fatigue-related issues to management. This can
include: be achieved by building open communication channels
• Establishing policies and procedures: related to Fatigue and encouraging employees to report incidents.
Management. These include guidelines for scheduling • Evaluation and adjustment: regularly evaluating the
and rest periods, as well as rules for reporting incidents effectiveness of the fatigue management system and
related to fatigue. making adjustments and improvements as needed.
• Providing training: to employees on the risks associated
with fatigue and strategies they can use to overcome it. By implementing a comprehensive fatigue management
This training includes information on the importance of system, AKR Transport can help ensure the safety of
adequate sleep, nutrition, and exercise. employees and the public, while minimizing the risk of
• Utilizing technology: such as fatigue monitoring tools to accidents and incidents caused by fatigue.
track drivers’ working hours, which can provide warnings
to Control Tower personnel and drivers when they are at
risk of fatigue or drowsiness. Additionally, technology is
used to schedule drivers with considerations that allow
them to rest and recover.
www.akr.co.id
Page 104
104
Promoting a Healthy Lifestyle
[GRI 403-6]
In addition to providing education and training, AKR also makes efforts to promote a healthy lifestyle to improve employee
health and work productivity. Every year, AKR conducts various programs to enhance the health quality of employees and
prevent work-related illnesses. Some of the activities carried out in 2023 include:
• Organizing regular health check-ups or medical check-ups (MCUs).
• Providing vitamins and supplements.
• Conducting Healthy Talks.
Rp1.18 billion
The Company’s investment in implementing MCU to
reduce employees’ health risks.
Concerned about Employee Health, AKR
Holds Medical Check-Up (MCU) Event
As a manifestation of its concern for employee health, from As a follow-up to the MCU, several employees were
July 17th to 21st, 2023, AKR held a Medical Check-Up (MCU) directed to undergo further examinations and some of
event. This activity took place at the headquarters and all them needed treatment. The results of this MCU were
AKR branch offices in Surabaya, Pontianak, Banjarmasin, also used in collaboration between the HR team and the
Bitung, Stagen, and Bali. NetOps team, particularly in the Fit to Work process, which
is a health check for Land Transport drivers. The Fit to Work
During this MCU, employees underwent blood and urine process is conducted before employees drive AKR trucks.
tests. These examinations revealed blood lipid metabolism, Intensive monitoring is needed for conditions such as
blood sugar levels, HBsAG, kidney and liver function, as hypertension, high cholesterol, and high blood sugar.
well as other health conditions. Additionally, there were
eye health examinations, BMI measurements, thoracic AKR encourages every employee to follow up on the results
x-rays, heart examinations (EKG) for employees aged 35 of this MCU by consulting a doctor, undergoing necessary
and above, and consultations with doctors. treatment, changing their diet, and also adopting a
healthier lifestyle. Above all, what is equally important
is how employees can be disciplined in carrying out all
their activities, so that their health can be continuously
maintained.
Sustainability Report 2023
Page 105
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 105
Highlights and Compliance
Smart Choices for a Healthy
Lifestyle
Employee health is crucial for the Company as sick
employees will undoubtedly disrupt performance and
productivity. Therefore, employee health must always
be maintained, considering that unhealthy lifestyles can
be adopted by anyone, such as being lazy to exercise,
consuming sugary foods, smoking, lack of sleep, and so
on. All of these tendencies tend to lead to degenerative
diseases such as diabetes, high cholesterol, high blood
pressure, uric acid, cancer, and so on.
Currently, the Ministry of Health of the Republic of
Indonesia also urges the entire population to adopt a
healthy lifestyle through the initiation of the CERDIK
movement, which includes:
C E R D I K
Regular Eliminating Regular Balanced Adequate Managing
health cigarette physical diet rest stress
check-ups smoke activity
In line with these recommendations, AKR encourages employees to truly be able to maintain their health, so that they can
experience various benefits such as strong immunity, better quality of life, reduced risk of illness, and caring for mental
health.
Prevention and Mitigation of Occupational Health and
Safety Impacts
[GRI 403-7]
In carrying out operational activities, the risk of workplace accidents will always exist. Therefore, AKR strives to prevent
significant workplace incidents. Various efforts to prevent accidents have been made by mitigating the impacts of
operational activities. In practice, each of AKR’s subsidiaries has consistently implemented OHS incident monitoring,
which includes information about incidents, causes of incidents, corrective actions, and follow-up on the implementation
of corrective actions.
Workers Covered by the Occupational Health and Safety
Management System
[GRI 403-8]
The Occupational Health and Safety Management System not only protects AKR employees but also includes all workers
in operational areas, including contractors working within AKR’s operational areas who are also covered by the OHS
management system. In addition to employees, contractors are also required to implement safe work practices, comply
with all occupational health and safety policies and procedures, and report any safety hazards or unsafe work practices.
www.akr.co.id
Page 106
106
Health and Safety Performance
[GRI 403-9]
The policies, strategies, systems, and various occupational health and safety programs consistently implemented
throughout AKR’s operational areas achieved excellent performance statistics in 2023, as follows:
Worked Hours
(YoY)*
7,205,273
4,253,246 AKR Land Transportation
4,131,534
TRIR 2023
34.31 million KM 0.28
Safe Distance Traveled (Cumulative)
*Cumulative data up to the end of 2023
2021 2022 2023
*Excluding working hours data from BMS
Total Frequency and Categories of Workplace Accident Incidents
Types of Accidents 2023 2022
Fatal Accidents 0 0
Serious Accidents 10 11
Moderate Accidents 0 2
Minor Accidents 22 43
Near Miss Incidents 93 21
Occupational Diseases
[GRI 403-10]
AKR has implemented various efforts to improve • Chepalgia
occupational safety and prevent work-related diseases. • Hypertension
Throughout 2023, these efforts yielded excellent results • Gastrointestinal issues
with no cases or fatalities due to work-related diseases. • Myalgia
• Vertigo
AKR has identified major Occupational Diseases (ODs) • Pneumonia
that are of concern to the company, namely: • Irritation
• COVID-19
• Lung diseases
• Contact dermatitis
• Musculoskeletal disorders
Sustainability Report 2023
Page 107
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 107
Highlights and Compliance
EMPLOYEE ENGAGEMENT,
DIVERSITY & INCLUSION
Diversity and inclusion, upheld by AKR, have become Work-life Balance
integral parts of the Company’s values, strengthening [SEOJK F.21]
sustainability performance. With diverse backgrounds, all
employees, from entry-level to management, have equal The Covid-19 pandemic has taught the world to always
rights to engage, express opinions, work, and innovate. be prepared and adaptable to change. This ability must
AKR’s inclusivity policy also encourages the diversity of be continuously maintained because challenges will
officials, based on gender, educational background, and always arise. To withstand any condition, a balanced life
age groups. is necessary. Therefore, AKR is committed to maintaining
[SEOJK F.18] a balance between employees’ personal and professional
lives, as individuals can only work and deliver optimal
results when the balance in their lives is fulfilled.
AKR Group Activities
The Latin expression, “Mens sana in corpore sano” (A healthy mind in a healthy body), is applied in activities across all
subsidiaries of the AKR Group, encouraging employees to engage in physical activities to achieve a balance between
physical and mental health, with employee-organized activities fully supported by the Company.
Banjarmasin Branch Activities
The Banjarmasin branch office regularly organizes badminton and futsal
activities for its employees. Badminton is held every Friday, futsal every
two weeks, and both activities are positively responded to by employees
to maintain physical health and relieve work stress.
Celebrating August 17th
After being discontinued in 2020, sports competitions in celebration of
August 17th have once again been held at AKR’s headquarters. Badminton
and futsal are the main sports but branches are given the freedom to
organize other competitions according to the local employees’ interests.
AKR Participates in Friendship Futsal Match
AKR engaged in a friendly football game with Asahimas Chemical (ASC),
eventually won by Team ASC. Following the match, a communal meal was
shared together at the venue.
www.akr.co.id
Page 108
108
Running Together with DPR using the STRAVA Application
AKR organized a running event together with the DPR (House of
Representatives) using the STRAVA application, which strongly supports
the achievement of running goals.
This program sets a target of 10 km every 2 weeks, or 250 km per year, with
the number of participants reaching the target increasing from 65% in
2022 to 90% in 2023. Those who didn’t reach the target had to participate
in a Sharing Session Event and become part of the event committee.
Hiking Together
Nature enthusiasts from the Control Tower Team, IT Team, and AST Team
of AKR Headquarters in Jakarta organized a hiking trip to climb Mount
Ciremai, which stands at 3078m above sea level. The hikers departed on
Friday after work and returned home on Sunday, fostering camaraderie
among all participants.
Recruitment and Employee Turnover
[GRI 401-1]
AKR recognizes that recruitment is a priority in supporting The current recruitment process is digital, in place since
sustainable growth. Therefore, newly recruited talent must 2020. By utilizing technology and social media, the process
meet the needs, qualifications, and also understand and begins with candidate search activities through digital
align with the Company’s culture and values. media (e-sourcing). Subsequently, interested candidates
can directly submit their applications through AKR’s career
Recruits must fully understand their responsibilities and website, linked to e-recruitment. Data from the applicants
commit to growing with the Company. Additionally, AKR is then directly integrated into the Human Resources
must ensure to acquire employees who not only have Information System (HRIS). The recruitment team also uses
the right skills but also have attitudes that align with the social media platforms such as LinkedIn and Instagram to
Company’s values. disseminate information about job vacancies.
[SEOJK F.18]
Filling vacant positions will first be offered to internal
candidates. However, if the employee evaluations show As of December 31, 2023, the Company has a total of
that there are no internal candidates who meet the 2,813 employees, including contract employees. This
required competency standards, AKR will conduct an number increased by 200 compared to the previous year,
open and transparent recruitment process to the general totaling 2,613 individuals. In 2023, AKR recruited 485 new
public. All applicants have equal opportunities without employees, consisting of 412 males and 73 females.
discrimination based on gender, ethnicity, race, or religion,
as long as they meet the competency requirements set.
Sustainability Report 2023
Page 109
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 109
Highlights and Compliance
Recruitment of New Employees Based on Gender
[GRI 401-1]
Description 2023 % 2022 % 2021 %
Male 411 85% 371 84.5% 399 89.5%
Female 73 15% 68 15,5% 47 10.5%
Total 485 100% 439 100% 446 100.0%
Recruitment of New Employees Based on Age Groups
[GRI 401-1]
Description 2023 % 2022 % 2021 %
Age below 30 years 249 52% 276 62.9% 218 49%
Age 30-50 years 212 43% 150 34.2% 227 51%
Age above 50 years 24 5% 13 3.0% 1 0%
Total 485 100% 439 100% 446 100%
Recruitment of New Employees Based on Region
[GRI 401-1]
Company Region 2023 % 2022 % 2021 %
AKR Java 53 10.9% 72 16.4% 249 55.4%
Sumatra 18 3.7% 12 2.7% 17 3.9%
Bali 0 0.0% 0 0.0% 0 0.0%
Kalimantan 82 16.9% 47 10.7% 25 5.7%
Sulawesi 29 6.0% 7 1.6% 8 1.8%
Ship Crew 152 31.3% 115 26.2% 0 0.0%
JTT Jawa 4 0.8% 4 0.9% 4 0.9%
JIIPE - BKMS Jawa 22 4.5% 15 3.4% 14 3.2%
JIIPE-BMS Jawa 7 1.4% 2 0.5% 3 0.7%
APR Jawa 111 22.9% 156 35.5% 117 26.8%
DPR Jawa 2 0.4% 3 0.7% 3 0.2%
ARUKI Jawa 5 1.0% 6 1.4% 6 1.4%
Total 485 100.0% 439 100.0% 446 100.0%
www.akr.co.id
Page 110
110
A driver for recruitment process is vacant positions resulting from employees resigning. In 2023, AKR also experienced
employee turnover (turnover is defined as the process where employees leave the Company voluntarily). The turnover
ratio for the Company in 2023 was 1.5%, with a total of 485 employees resigning, consisting of 412 male employees and 73
female employees.
Turnover Rasio 2023
[GRI 401-1]
1.5%
Employee Turnover Based on Region
[GRI 401-1]
Company Region 2023 % 2022 %
AKR Java 93 23.4% 125 29.6%
Sumatra 15 3.8% 21 5.0%
Bali 1 0.3% 1 0.2%
Kalimantan 63 15.9% 56 13.3%
Sulawesi 14 3.5% 8 1.9%
Ship Crew 174 43.8% 148 35.1%
JTT Jawa 7 1.8% 4 0.9%
JIIPE - BKMS Jawa 10 2.5% 11 2.6%
JIIPE-BMS Jawa 0 0.0% 2 0.5%
APR Jawa 11 2.8% 37 8.8%
DPR Jawa 3 0.8% 2 0.5%
ARUKI Jawa 6 1.5% 7 1.7%
Total 397 100.0% 422 100.0%
Overall, the turnover ratio of the Company has remained relatively stable over the past two years and a healthy turnover
ratio is typically below 10%. The low turnover ratio at AKR is attributed to the support of various employee engagement
programs and human resources development strategies implemented by the AKR People Development Department.
Sustainability Report 2023
Page 111
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 111
Highlights and Compliance
Employee Benefits
[OJK F.20][GRI 401-2]
Based on their employment status, AKR employees are categorized into permanent and non-permanent/contractual
employees. The difference in status affects the benefits received as part of employee remuneration. Below are the benefits
provided to full-time employees, which are not provided to temporary or part-time employees:
Allowances Permanent Employees Contract Workers
Religious Holidays √ √
Welfare √ √
Income Tax √ √
Housing √ √
Transportation √ √
Life Insurance √ √
Healthcare Coverage √ √
Maternity Leave √ √
Meals √ √
Position √ √
Vehicle √ √
Fuel √ √
Communication √ √
Pension √
Note:
For information on the allowances provided by each of AKR’s subsidiaries, please refer to page 124.
Employee Benefits Policy
In addition to meeting the Provincial/City Minimum Wage requirements, AKR also pays attention to the welfare of its
employees. The Company provides various allowances and facilities to both permanent and non-permanent (contractual)
employees:
Allowance Regulations for Permanent and Non-Permanent Employees at AKR
No. Allowances Permanent Temporary
Health benefits are provided based on the level and length of
1. √ √
service of each employee.
Pension benefits are provided to employees who have worked for 15
2. √ -
years or more and have reached retirement age (55 years).
√
√
Vehicle ownership program, based on the policy of each division Based on level,
3. Leased,
and depending on the length of employment. and length of
based on level
service
www.akr.co.id
Page 112
112
No. Allowances Permanent Temporary
√ √
For employees For employees
Housing allowance is provided for employees stationed outside the
4. placed outside the placed outside the
city as well as for foreign workers.
hiring point and hiring point and
foreign workers foreign workers
√ √
Meal and transportation allowances are provided up to the
5. For specific job For specific job
supervisor level.
titles titles
√ √
Communication device and credit card allowances are provided for
6. For specific types For specific types
certain divisions.
of work of work
Paid leave for 12 working days (will increase with length of service,
√ √
up to a maximum of 20 working days).
7. After 12 months of After 12 months of
work work
*Leave is not an allowance.
Maternity leave for 3 months for female employees who give birth.
8. √
√
*Leave is not an allowance.
Leave days for special events such as death, circumcision, baptism,
9. √ √
graduation, childbirth, and others for employees.
Membership in the Workers Social Security Agency (BPJS
10. √ √
Ketenagakerjaan, formerly known as Jamsostek).
Old-Age Security Program provided by the Workers Social Security
11. √ √
Agency (BPJS Ketenagakerjaan, formerly known as Jamsostek).
JAMSOSTEK DAY
On September 6-7, 2023, AKR welcomed the Office of AKR employees and employees from other tenants were
Social Security Administration (BPJS) for Employment able to visit the available booths to receive explanations
in West Jakarta. During their visit, BPJS for Employment about the JHT (Old Age Insurance), Pension Insurance, Job
conducted a socialization session regarding employment Loss Insurance, Accident Insurance, Death Insurance, as
matters at AKR Tower, providing information on various well as the BPJS for Employment mobile application, JMO.
Jamsostek programs.
Maternity Leave
[GRI 401-3]
Maternity leave is a right for all AKR employees, regulated During 2023, the number of female employees who took
by Manpower Law and adopted by Company Regulations. maternity leave was recorded as 15 individuals. Out of this
Through the provision of maternity leave, employees number, 15 individuals or 100% have returned to work and
can prepare for the birth process properly. The Company are still employed 12 months after their leave period ended.
provides 3 (three) months of maternity leave for female
employees, and 3 (three) days for male employees. Meanwhile, male employees who took leave to accompany
their wives during childbirth numbered 6 individuals or
100% of the total employees who took maternity leave,
and all male employees have returned to work and are still
employed 12 months after their leave period ended.
Sustainability Report 2023
Page 113
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 113
Highlights and Compliance
Management & Industrial Relations
[GRI 402-1]
An industrial relations policy is a necessity for AKR to ensure In practice, the Company regularly holds various
business continuity, create a conducive work environment, communication forums to discuss various aspects related
provide pride to workers, and build a positive reputation in to industrial relations. The aim is to maintain positive
the eyes of external parties. Creating harmonious industrial relationships, freedom of expression, and openness in
relations is an effective way to improve working conditions, sharing information. In situations of significant operational
productivity, competitiveness, and job quality, besides changes in the business. The Company is committed
serving as an indicator of Good Corporate governance. to providing a minimum of 1-month notice before any
change occurs, in accordance with regulations and
AKR is committed to continuously improving employee applicable legal provisions, as stipulated in the Collective
welfare by ensuring the fulfillment of all normative rights Labor Agreement (CLA).
in accordance with applicable laws and regulations. AKR
consistently builds relationships of mutual respect with all
employees and workers.
Consolidation Meeting on Company Vision and Strategy for 2023
On March 27, 2023, in order to enhance collaboration and closer cooperation, the Company took the initiative to hold
a Regional Meeting, attended by all Divisions and Regions, at the AKR Headquarters. This meeting was important to
continue fostering collaboration and key to the Company’s success. All Heads of Branches and relevant Department
heads gathered to discuss strategies and action plans together. They are expected to continue fulfilling their roles and
responsibilities effectively, so they can actively participate in achieving common targets.
Monthly Communication Media with For example, the Company uses the theme “Zero
Company Values Theme Tolerance” to convey Occupational Health and Safety
values. Additionally, the Human Resources Department
In fostering Company values and workplace culture, AKR disseminates information about Company values to
continued its communication efforts through the Digital employees through email, the internet, and WhatsApp
Business and Communication Division under the Human messages.
Resources Department. The Company regularly issues
newsletters to convey information about activities, while
providing opportunities to educate employees about
Company values through relevant themes at that time.
www.akr.co.id
Page 114
114
NON-DISCRIMINATION
AND EQUAL OPPORTUNITIES
[SEOJK F.18]
AKR upholds the principles of non-discrimination and equal opportunities, where everyone has an equal opportunity to
work and develop their career without discrimination or favoritism.
Employee Salary Ratio with Minimum Wage Standard
[SEOJK F.20][GRI 202-1]
The welfare aspect of employees is a primary concern for AKR. As such, the Company adopts government regulations
related to employee wages, including new employees (entry level). These regulations include adjusting the salary in line
with inflation rates and meeting regional minimum wage standards (UMR) in each operational area, in accordance with
applicable regulations.
Equal Opportunity and Chance
[SEOJK F.18][GRI 405-1]
AKR provides equal opportunities regardless of gender, male labor such as tank terminal operators, ship crews,
ethnicity, religion, race, class, gender, or physical condition, truck drivers, and safety officers, the composition of the
applied from the employee recruitment process onwards. Company’s human resources is predominantly male.
Appointments of prospective employees are based on the
results of selection, evaluation during the probationary In 2023, women held 24% of the middle to upper
period and worker orientation, providing equal management positions at AKR. This percentage indicates
opportunities to everyone. that AKR continues to uphold gender equality, including
for those holding important positions, as seen in the
Due to AKR’s business activities in the logistics supply following table:
chain sector, which at the operational level requires [GRI 202-2]
Gender Diversity Based on Job Level
2023 2022 2021
Gender Diversity Based on Job Level
Male Female Male Female Male Female
Board of Commissioners 3 - 3 - 3 -
Board of Directors 4 3 4 3 4 3
Commissioner-level Officials 7 - 8 - 7 -
Director-level Officials 20 5 28 4 28 3
General Manager- Senior Manager 50 9 39 11 41 11
Manager 102 35 89 34 85 30
Assistant Manager 109 39 112 33 97 29
Supervisor – Staf 995 294 605 177 723 183
Operator 1,103 35 1,381 114 1,269 97
Sustainability Report 2023
Page 115
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 115
Highlights and Compliance
Age Diversity Based on Job Level
2023 2022 2021
Position 30-50 30-50 30-50
<30 th >50 th <30 th >50 th <30 th >50 th
th th th
Board of Commissioners - - 3 - - 3 - - 3
Board of Directors - - 7 - - 7 - - 7
Commissioner-level Officials - 3 4 - 3 5 - 1 6
Director-level Officials - 10 15 - 14 18 - 13 18
General Manager- Senior
- 29 26 - 32 19 - 32 20
Manager
Manager - 118 23 - 108 15 - 101 14
Assistant Manager 9 121 18 14 115 16 8 103 15
Supervisor – Staf 633 614 42 191 543 42 265 602 19
Operator 242 775 121 626 780 94 418 838 110
Commitment to Support Gender Equality,
Jakarta Tank Terminal Targets 23% Female Employees
[OJK F.18]
Jakarta Tank Terminal (JTT) is committed to achieving To achieve the target of 23% female employees, JTT is
gender equality in the workplace. One concrete step taken taking several strategic steps, including:
has been setting a target of 23% female employees. JTT’s 1. Providing equal job opportunities for all genders: JTT
target is higher than the global average of women working adopts a fair and inclusive recruitment policy, without
in the transportation and logistics sector, which is 22% discrimination based on gender. JTT also ensures that
(International Transport Forum Report, 2018). the selection process is conducted objectively and
based on relevant qualifications and work experience.
Currently, the composition of female employees at JTT has 2. Providing equal training and development opportunities
reached 21% and AKR strives to increase the number of for all employees: JTT ensures that all employees,
female employees to achieve the established target. including female employees, have equal opportunities
to participate in the training and development needed
JTT’s commitment to gender equality is an important to advance their careers. This can help female employees
step that can benefit all parties, both employees and the improve their skills and knowledge, enabling them to
Company. By creating an inclusive work environment and take on more strategic roles in the Company.
embracing diversity, AKR can enhance employee creativity, 3. Increasing awareness of gender equality in the
innovation, and productivity. Moreover, increasing the workplace: JTT continues to raise awareness of the
number of female employees can also strengthen the importance of gender equality in the workplace through
Company’s long-term sustainability and stability. training, discussions, and socialization conducted at all
levels of the organization. The Company also promotes
an inclusive work culture that embraces diversity, so
that all employees feel accepted and valued.
www.akr.co.id
Page 116
116
AKR Woman Leaders
Melyati Yuwono Erpiny Tan
Deputy Tax & Accounting Deputy Network & Operations II
At AKR, working is an enjoyable and noteworthy journey, fostering The most fulfilling aspect of my tenure at AKR is the chance to
both learning and career advancement. I’m motivated to be collaborate with individuals who are not only proficient in their
proactive and creative, while adhering to SOPs and guidelines. The respective domains but also compassionate and authentic.
atmosphere promotes open dialogue, enhancing every interaction, AKR allows me to improve my skills and find the best version of
while the company’s strong focus on employee wellbeing, through myself by providing the best place to learn, work and grow across
incentives and support during challenging times, underscores that functions and departments. Gender poses no barrier for me to
AKR is more than just a workplace; it’s a big family to me. I also develop professionally and collaborate with diverse teams in
appreciate the value and celebration of diversity within AKR, which shaping policies and driving continuous improvements at AKR
provides an inclusive environment with no gender, race, or religious
discrimination. For me, AKR is a place where competence comes
first and every shared moment is an opportunity to celebrate
togetherness
Siswatiningsih, ST Paula V. Bombong
Director of Finance PT Jakarta Tank
Manager Produksi Adhesive ARUKI
Terminal
At AKR-JTT, I experience a nurturing family environment where
Being a member of PT ARUKI’s extended family fills me with
every employee’s voice is genuinely acknowledged, notably through
gratitude and pride. Over my 23 years of tenure, I’ve consistently
the constructive Employee Engagement Survey. Our contributions
been provided opportunities for personal and professional growth.
are valued, and our feedback is acted upon with tangible measures.
Currently, I have the privilege of leading a team of 40 individuals
Safety holds utmost importance, instilling a sense of security
within the Adhesive Production Department. I am confident
while working in Tanjung Priok. The company establishes clear
that with a good working environment and employees who
expectations and offers guidance on achieving them, allowing
support each other, PT. ARUKI will grow into a leading adhesive
room for learning from mistakes. The array of growth opportunities
manufacturing company in Indonesia and increasingly worldwide.
is expansive, with ample training opportunities tailored to our roles,
including a scholarship program for eligible individuals and access
to online coaching. This supportive environment has facilitated my
professional and personal development tremendously.
Sustainability Report 2023
Page 117
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 117
Highlights and Compliance
R. Ayu Yayuk Dewi Djunaidi
Dwihastuti Director of Finance PT BMS
External Relation and Sepcial
Economic Zone Director
Working at PT Berkah Kawasan Manyar Sejahtera (BKMS), As a female leader, I firmly believe that challenges and
overseeing the Gresik SEZ or JIIPE - Java Integrated Industrial opportunities are interlinked. BMS places great importance on
and Ports Estate and being part of the AKR Group, has been a the reliability and competence of its employees as the bedrock for
very challenging and exciting experience. Here, I’ve witnessed sustainable success. We persist in fostering innovation and offering
how a company with immense growth potential offers equal opportunities for potential talent to develop collectively.
opportunities for all employees to grow and advance their careers
together. BKMS is fully dedicated to promoting gender equality At BMS, we prioritize gender equality within our workplace.
and fostering a supportive and inclusive work environment for Every year, BMS strives to increase the representation of female
women through various inclusive career development initiatives. workers by bringing in female workers to support BMS business
development. It is BMS’ commitment to eliminate gender bias and
As one of Indonesia’s premier SEZs, BKMS continually endeavors discrimination in the workplace. We are committed to creating an
to enhance its standards and maintain its excellence by attracting inclusive work environment, where diversity supports innovation
top talents and professionals, irrespective of gender. The open and and productivity
inclusive work culture instills a sense of comfort and appreciation
among women employees like myself. BKMS is not only a fun
place to work, but a place where we women can work and build
our careers wholeheartedly, with ample room for growth and equal
opportunities for everyone to progress together as the company
evolves.
Empowering Disability
In order to implement inclusive practices and uphold equality in its operations, the company has recruited employees
with disabilities. For the company, this recruitment is not just about fulfilling legal obligations, but also represents a
valuable investment for the long-term sustainability and success of the company in terms of innovation, diversity, and
social responsibility.
JTT Employs 1 Employee with Disabilities APR Employs 1 Employee with Disabilities
JTT currently employs one person with disabilities, who is APR currently employs one person with disabilities at
responsible for managing the garden in the JTT workplace the front-line service. This employee directly serves the
environment. community members who wish to refuel at the gas pump
station.
www.akr.co.id
Page 118
118
Gender-Based Remuneration Ratio
[GRI 405-2]
AKR and its subsidiaries do not differentiate between gender in their remuneration policies. Every employee, regardless of
gender, receives the same fair ratio, which is 1:1. The amount of remuneration is determined through a series of processes
that consider competence, experience, performance achievements, and responsibilities.
Discrimination Incidents and Remedial Actions Taken
[GRI 406-1]
AKR provides facilities and mechanisms for all employees to report anything that does not go as it should. Through the
Whistleblowing System, issues such as workplace discriminatory incidents, fraud, and others can be reported. AKR ensures
that all reports submitted are confidential and will be followed up in accordance with Company regulations. In 2023, AKR
received no reports of workplace discrimination incidents.
LEARNING
& DEVELOPMENT
[OJK F.22]
AKR continues to support the ongoing improvement of To ensure that employees have sufficient skills, AKR
employee competencies, with employee training a crucial regularly organizes training and development programs
element in managing human resources. The Company’s aimed at optimizing employee potential and quality.
development and adaptation to changing times depends Facing increasingly competitive business dynamics,
greatly on the knowledge and skills possessed by AKR is committed to providing the best training and
employees. development programs for. All employees at AKR
have equal opportunities to participate in training and
development initiatives, thus creating a fair and inclusive
work environment.
NEOP Program for New Employee Training
The primary focus of the Human Resources Department program details the Vision, Mission, history, internal
is the implementation of training programs for new regulations, and information needed by new employees.
employees. AKR believes that adequate guidance and They are also provided with explanations about their tasks,
quality training for new employees will accelerate their responsibilities, performance indicators, and on-the-job
contributions to the Company. The strategy implemented training, to enable them to contribute quickly.
is to accelerate the learning curve through an onboarding
program. During the probationary period, the Recruitment and
Training Department regularly holds meetings with new
In its execution, new employees are required to participate employees and their supervisors. The aim is to evaluate
in the NEOP (New Employee Orientation Program). This learning progress and address any obstacles that may
arise during work.
Sustainability Report 2023
Page 119
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 119
Highlights and Compliance
Training Hours
The regular training provided by AKR aims not only to impart skills to employees to advance their careers but also to
enhance motivation, loyalty, and performance. The total training hours in 2023 amounted to 51,211.2 hours with details as
shown in the following table:
Training Hours by Gender
[GRI F.22][GRI 404-1]
2023 2022 2021
Details
Male Female Total Male Female Total Male Female Total
Total Training Hours 40.355,9 10.855,3 51.211,2 28.903,5 13.625,0 42.528,5 62.629 5.397 68.026
Average Training Hours by Gender
Description 2023 2022 2021
Male 16.86 12.7 27.75
Female 25.91 36.2 15.16
Average Training Hours by Job Level
Average Training
Total Training Number of
Description Hours per
Hours Employee
Employee
President Director – Director 78 25 3.12
General Manager - Senior Manager 53 59 0.90
Manager 684.1 137 4.99
Asst Manager 1,401.4 148 9.47
Supervisor 4,881.95 703 6.94
Staff - Senior Staff 4,377.1 586 7.47
Operative 39,735.6 1,138 34.92
Total 51,211.15 2,813 18.21
Throughout 2023, the Company continued efforts to accelerate digitalization through communication, education,
socialization, and the implementation of internal events.
www.akr.co.id
Page 120
120
AKR Training Programs
[GRI 404-2]
The key to success in business and organizational Training provided by third-party collaborators refers to
development lies in the quality of human resources. training needs based on government regulations related
Therefore, AKR implements education and competency to AKR’s core business and usually have licenses issued
development programs to shape individuals who are by formal institutions such as the National Professional
excellent and highly competent, capable of working Certification Agency (Badan Nasional Sertifikasi Profesi,
effectively and efficiently to enhance productivity and BNSP) and the Ministry of Manpower, with a validity period
organizational maturity. Thus, members of the Company of between 3 – 5 years, and must be renewed before the
can enhance sustainable value and benefits. expiration date.
In 2023, the focus was on implementing fundamental In addition to the aforementioned training categories,
training programs. The Company pays attention to there are also training programs specifically organized for
mandatory training and believes that these are key to risk employees based on specific needs to enhance their skills
management. and knowledge. These training programs are generally
provided to employees based on individual needs or for
To determine the appropriate training programs for AKR the development of the respective employees and are
employees, the HR Department collaborates with the not scheduled regularly but arranged based on emerging
relevant Heads of Division to determine a matrix that needs.
aligns with the job roles or functions of each employee.
This matrix contains mandatory training programs, The training topics conducted at AKR and its subsidiaries
whether developed internally or externally through third- throughout 2023 included aspects such as:
party training providers collaborating with AKR. • NEOP (New Employee Orientation Program)
• Corporate Values
The internal training implemented by AKR will enhance • Technical
employee competencies in terms of skills and knowledge • Skill certifications
according to their tasks and responsibilities. These are • Leadership
updated every 1-2 years to align with evolutions in the • Occupational Health and Safety
business world. AKR also ensures that employees receive • Environmental Management
the latest knowledge from both Standard Operational • Governance
Procedures (SOP) and working instructions. • Legal
• Soft Skills
• Information Technology
• Languages
Rp1.45 billion
Investment on Training of AKR Holding
Employee
(billion Rupiah)
Investment in Education and Training Programs for the 1.45
Year 2023 1.16
0.65
2021 2022 2023
Sustainability Report 2023
Page 121
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 121
Highlights and Compliance
Total Number of Training
Position
Participants
Manager 2,622
Assistant Manager 136
Operative Non Skill 820
Total 3,578
The Company and its subsidiaries have a training policy for Training at AKR and several subsidiaries can be conducted
both leaders and employees. The training provided can be externally through training consultant vendors or in-
in the form of enhancing hard skills as well as soft skills. house training such as fire safety, HSSE, Site Training,
Training programs are also tailored based on performance English language, MS Excel, and others. External training
assessments and specific needs identified by the Company may include motivational/team building training, OHS
to enhance employee competencies, especially those certification for chemistry/electricity/hazardous material
related to Certification of Expertise in accordance with drivers, and others,
the standards of the National Professional Certification
Agency (BNSP).
Employee Performance Assessment
[GRI 404-3]
At the end of each year, AKR conducts performance
in probationary periods, on contracts, or occupying
evaluations based on Key Performance Indicators (KPIs),
temporary positions also undergo routine evaluations. At
which have been set jointly with each individual employee
the directorate level, routine evaluations are conducted
at the beginning of the year. Subsequently, the year-end
based on overall business achievements in the relevant
performance evaluation results will be followed up with
divisions and departments.
necessary reward, development, training, and retention
programs.
Since 2022, the Company has revitalized Key Performance
Indicators (KPIs) for all positions. The revitalization of KPIs
All employees at AKR and its subsidiaries receive regular
is aimed at achieving several strategic targets:
performance evaluations. At ARUKI, performance
• Ensuring that all strategic goals of the Company can
evaluations are conducted once a year. Meanwhile, for AKR,
be cascaded from the top leadership to all levels of
BKMS, APR, BMS, JTT, and DPR, performance evaluations
employees.
are conducted twice a year, at mid-year and year-end.
• Ensuring that there is a collaborative process between
departments in line with the Company’s values.
Performance evaluations are conducted twice through
• Aligning communication processes between
regularly scheduled monitoring by supervisors on the
supervisors and subordinates, and the development
achievement of predetermined work targets. Employee
process of subordinates.
evaluations in terms of competency and potential
• Serving as the basis for fair employee evaluations and
are conducted mid-year. Additionally, employees
the process of rewarding good performance.
Performance Monitoring
Working Target Determination Performance Evaluation
(by Supervisor)
Accomplishment or final results
All employees are required to The superior conducts regular
of employee performance would
understand the individual work monitoring of all subordinates’
be evaluated at the end of year
Targets which include Performance performance, to measure their
to receive work performance
and Competence or other priorities accomplishment in accordance with
assessment of each employee for
designed to their material the previously determined KPIs.
futher procecssing by HR.
www.akr.co.id
Page 122
122
In recent years, AKR has implemented the People In the PDC system, employees are evaluated based on
Development Committee (PDC) program for employee two aspects: performance and potential. Both aspects
career development. PDC is an objective performance are assessed by supervisors, subordinates, and peers, and
evaluation process for each employee, conducted by an each employee enrolled in the PDC program engages in
assessment committee comprising the direct supervisor discussions with their advisor regarding career aspirations,
and career advisors (advisors) of the evaluated employees. passion, motivation, and engagement.
The Performance Appraisal Process and Metrics
Performance Management People Development Committee (PDC)
Pre PDC PDC Session Post PDC
Advisor + Advisee Marketing People Development Committe Employee Development
Marketing
Each Advisee will be given the Through the PDC process, the Company
opportunity to discuss with After the Advisor + Advisee meeting can also determine:
the Advisor regarding career is conducted and all supporting • Succession planning as a continuation
aspirations, passion, motivation, documents from the Advisee are of human resources to support
and engagement. The Advisor complete, the Committee holds a sustainable business continuity.
can further guide by providing meeting and discussion regarding: • Individual Development Plan as a plan
development programs and • Talent Pool for further direction to enhance the knowledge and abilities
improvements to performance with the provision of development of the Advisee with career planning
as needed. The PDC process is programs. and performance management
conducted in stages according to • Employee Mobility or Career activities.
the employee’s level and is subject Outlook as per the company’s • Performance Improvement Plan,
to continuous improvement and needs, which may include vertical, which can be used to help improve
development. horizontal, diagonal, or staying in performance and provide clear
the same position. guidance for future improvements.
• Project Assignments needed by
the Advisee and recommendation
of an Action Plan.
In career development, AKR offers two paths: vertical and to their future career projections. Career development and
horizontal. Vertical advancement involves progressing placement based on employee needs are prioritized from
within the job level, while horizontal advancement entails within the Company (promotion from within).
increasing responsibilities, such as moving from a small
branch to a larger one. The career development process Through the HRD Committee process, employees also
is based on the results of Performance Evaluation, which have the opportunity to express their career aspirations
assesses the achievement of KPI targets processed by the and development program needs. The HRD will then
HRD Committee. evaluate employees and determine whether they can take
on certain positions, vertically, horizontally, diagonally, or
This committee will determine the career development remain in their current position with additional tasks or
of employees, whether they can assume certain positions specific projects according to their career development
vertically, horizontally, diagonally, or remain in their current forecast. Additionally, HRD may plan succession planning
position with additional tasks or specific projects according as a continuous step to support the sustainability of human
resources in optimizing business continuity.
Sustainability Report 2023
Page 123
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 123
Highlights and Compliance
Safety Assurance Practices at AKR Subsidiaries
Business Unit/
No. Customer Health and Safety Assurance Practices
Subsidiary:
1. AKR (induk) • Establishing customer health and safety policies for all entities under AKR
• Processing handling, storage, shipping, and distribution
• Providing facilities and fleets that meet standards
• Providing competent manpower
• Providing product handling information through MSDS
2. JTT • Customer product handling safety based on SOP (Standard Operating Procedures)
• Safety induction for customers
• Safety of customers or their representatives (Customer representatives, Drivers, Surveyors)
• Conducting safety inspections of equipment and properties owned by customers (trucks,
ships)
• Specialized training
3. BKMS • Receiving services tailored to industrial company needs, such as clean water, domestic
waste management, and health facilities including the provision of clinics for first aid (P3K)
• Conducting regular checks and quality control on products, services, and service facilities
provided to customers
4. APR • Fueling up procedures
• Turning off vehicles
• Cell phone usage
• Installation of smoke detectors in toilets
• Stoppers in parking areas
• Bollards at dispensers and buildings
• Clear demarcations
5. DPR • Customer safety includes accident prevention, such as operational DPR employees
equipped with certified safety driving training from nationally and internationally
recognized training institutions. Thus, when the operational team uses vehicles near
customer facilities, the DPR team is aware of hazards and their mitigations.
• To ensure customer safety, the following are required:
• Readiness of DPR personnel
• Readiness of equipment and its certifications if to be used
• Appropriate Personal Protective Equipment (PPE) for the activities performed
6. ARUKI • Product usage/application
• Providing adequate Material Safety Data Sheets (MSDS) and technical services
Policy on Training in Several Subsidiaries
Subsidiary
No. Policy on Policy on Training
Training
1. BMS Adjusted based on performance evaluations, as well as specific needs identified by the
company to enhance the skills of employees, particularly those related to certification of
expertise. The form of skill enhancement includes training conducted externally through
training consultants or in-house training organized by PT Pelindo III or PT BJTI.
2. BKMS Certified training according to the standards of the National Professional Certification Agency
(BNSP) for all employees operating machinery, equipment, and inspection teams requiring
specific skill certifications relevant to their positions.
www.akr.co.id
Page 124
124
Subsidiary
No. Policy on Policy on Training
Training
3. ARUKI • Internal Training - Emergency Response and Occupational Health and Safety (K3), Industrial
Relations, Handling Chemicals
• External Training - Motivation/Team Building, Certification of Skills (Chemical Safety,
Electrical Safety, B3 Driver)
4. APR In house training :
• Fire Suppression
• Ethic and Compliance
• HSSE
• Site Training’
External Training:
• Technical Guidance and Competency Testing Program for Senior HSE Supervisors Level IV
Oil and Gas Industry- HR Training
• Training of Trainer Certification
• Asessor Training Certification
• Hazardous Waste Management Supervisor (PPLB) Responsibility
• Water Pollution Control Officer (PPPA) Training
5. DPR • All Employees: English Language Training, Microsoft Excel, Word & PowerPoint
• Operator: K3 Migas, Basic Fire Training, Defensive Driving Training, Ground Support
Equipment License Training, Task Breakdown Operation Training, Task Breakdown
Maintenance Training.
6. JTT • Certification Legal Mandatory for OPS, MTC, & SHEQ (Overhead Crane, Mobile Crane,
Rigger, Loading Master, PFSO, Penanggungjawab limbah B3, Operator Genset, AK3 Listrik,
Operasional Limbah B3)
• Safety Mandatory (CSE, AGT, First Aid, CSR, Fire C)
• Workshop (iCare, Unconscious Bias)
• Soft skill (Media Training, Leadership Training)
• OLMS Operation : Global Module Operation Vopak, Local Module
• Maintenance: CMRP (Effective Maintenance Management and Reliability Practices), CMMS
Policy on Allowance Provision at AKR Subsidiaries JTT/BKMS/BMS/APR/DPR/ARUKI
ARUKI JTT BKMS DPR APR BMS
Allowance Permanent Contractual Permanent Contractual Permanent Contractual Permanent Contractual Permanent Contractual Permanent Contractual
Employees Employees Employees Employees Employees Employees Employees Employees Employees Employees Employees Employees
Eid Allowance √ √ √ √ √ √ √ √ √ √ √ √
Welfare
√ √ √ √ √ √ √ √
Allowance
Leave
√ √ √ √ √
Allowance
Income Tax
√ √ √ √ √ √ √ √
Allowance
Transportation
√ √ √ √ √ √ √ √ √ √ √ √
Allowance
Life Insurance √ √ √ √ √ √ √
Meal Allowance √ √ √ √ √ √
Healthcare
√ √ √ √ √ √ √ √
Assistance
Sustainability Report 2023
Page 125
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 125
Highlights and Compliance
ARUKI JTT BKMS DPR APR BMS
Allowance Permanent Contractual Permanent Contractual Permanent Contractual Permanent Contractual Permanent Contractual Permanent Contractual
Employees Employees Employees Employees Employees Employees Employees Employees Employees Employees Employees Employees
Annual Leave √ √
Maternity
√ √ √ √ √ √ √ √ √ √
Leave
Special
Leave as per
√ √
Government
Regulations
Celebration
√ √
Bonus
Compassionate
√ √
Allowance
Health
√ √
Insurance
Employee
√ √
Social Security
Compensation
√
Allowance
Social Security
Outside
√
Employment
Relationship
Maternity/Paternity Leave Data 2023
Gender AKR APR DPR BKMS BMS JTT ARUKI
Male 0 0 2 0 0 4 0
Female 10 4 0 0 1 0 0
Total 10 4 2 0 1 4 0
Performance Appraisal Process in Subsidiaries
No. Subsidiary Performance Appraisal
1. BKMS 1. Each employee has received KPIs at the beginning of the current working year.
2. KPIs are created by respective department heads at minimum and approved by the
respective directors. KPIs of Department Heads/Division Heads/Managers responsible
directly to the Board of Directors must be approved by the relevant Directors. Approved
KPIs may be revised if deemed necessary by the Board of Directors.
3. Position papers are created as needed.
4. Performance evaluations are conducted at Mid-Year and End-Year.
5. Performance evaluations are conducted by a Panel Team, consisting of the immediate
supervisor, the supervisor’s supervisor, and the Head of HR.
6. Performance Evaluation results are communicated to the HR-People Development
department and the respective Directors by the Division/Department Heads, no later than
1 (one) week after the evaluation.
7. HR-People Development summarizes and verifies the performance evaluations of all
employees to the respective Directors, no later than 2 (two) weeks after receiving the
Performance Evaluation results.
www.akr.co.id
Page 126
126
No. Subsidiary Performance Appraisal
8. The final performance evaluation score based on KPIs is categorized into five categories:
• E (Unacceptable): Achievement < 80% of KPI target
• D (Need Improvement): 80% ≤ Achievement < 95% of KPI target
• C (Meet Expectations): 95% ≤ Achievement ≤ 105% of KPI target
• B (Very Good): 105% < Achievement ≤ 125% of KPI target
• A (Excellent): Achievement > 125% of KPI target
9. The final decision of the Performance Evaluation lies with the Board of Directors.
Benchmark: KPI (Work Targets) 80%, Behavioral Competencies 20%, Additional
Achievements 10%
2. BMS Performance evaluation process is conducted online, utilizing a top-to-bottom or single rater
approach and is kept confidential. The benchmark is the Competency Dictionary, consisting
of Core Competencies and Managerial Competencies.
In Core Competencies, there are 6 Aspects: Achievement Orientation (ACH), Integrity (INT),
Cooperation and Collaboration, Customer Service Orientation (CSO), and Communication
(COM). Meanwhile, for Managerial Competencies, there are 5 aspects: Problem Solving (PS),
Directiveness (DIR), Leadership (LDS), and Developing Others (DO).
Each Competency aspect has six competency levels with behavioral indicator explanations at
each level. This is used to map the competency level of each employee compared to the Job
Competency Standards held by the respective employee.
In addition to competency-based evaluation, performance will also be measured based on
Key Performance Indicators (KPIs).
3. APR & DPR Every employee is required to conduct a self-assessment first before engaging in one-on-one
discussions with their supervisor. The benchmarks are as follows:
• Achievement of Targets
• Assessment of core company values
• Strengths & Areas for Development
4. JTT The performance evaluation process begins with self-assessment by each employee via
MyPulse. The employee’s supervisor also provides an assessment. After that, there is a
calibration process by the Manager/Management Team, and the final results will then be
provided to the employee.
The benchmarks are as follows:
• Responsibility/Accountability
• Key Behavior (care for safety, Integrity, Team Spirit, Agility, Commitment, People Growth)
• Overall Rating (Excellent, Fully meets, Partially meets, Required Actions)
Policy, Process, and Career Development Opportunities
No Business Unit Career Development Policy
1. AKR (Induk) • Those who perform well have the opportunity to advance their careers, either vertically
(moving up in job level) or horizontally (expanding responsibilities, such as moving from a
small branch to a larger one).
• The process is based on evaluations from Performance Appraisals, which assess the
achievement of KPI targets.
• Everyone with good performance has equal opportunities for career development.
• Through the PDC process, employees have the chance to express their career expectations
and aspirations, as well as the development programs they require.
• The PDC will determine whether employees assessed are suitable for specific positions,
whether vertically, horizontally, diagonally, or staying in their current position with additional
tasks or projects, according to their projected career path.
• The PDC can also establish succession planning as a continuous human resource strategy
to support the sustainability of the business.
Sustainability Report 2023
Page 127
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 127
Highlights and Compliance
No Business Unit Career Development Policy
2. BKMS Career development and placement based on employee needs are prioritized internally
within the company. If there are no suitable candidates internally, external candidates will be
sought while adhering to the HR Department's SOP framework (Recruitment, Performance
Management, Training, Rotation).
3. BMS If there are vacancies for structural levels, internal recruitment is prioritized first. Every
employee has an equal opportunity to fill available positions as long as they meet the required
qualifications according to the established selection process. If there are no suitable internal
candidates, external recruitment will be conducted.
4. APR If there is a vacant position, APR typically prioritizes internal employees. There will be a series
of stages and assessments to determine suitability and identify any necessary development
programs. Only if there are no suitable internal candidates will external recruitment be
pursued.
5. JTT Equal opportunities are provided based on performance and support towards organizational
goals.
www.akr.co.id
Page 128
Page 129
05
Our
Communities
www.akr.co.id
Page 130
130
The key to AKR’s sustainability is establishing good relations with the
surrounding community, to walk, grow, and develop together.
SOCIAL RESPONSIBILITY & SUSTAINABLE
COMMUNITY DEVELOPMENT
AKR understands that sustainability can be achieved if Growing Together with the community is AKR’s mission in
the community also benefits from a company’s growth. maintaining sustainability. consistently providing special
Therefore, in achieving sustainability values, success must attention in the form of empowerment and engagement
be accompanied by the creation of an independent and through various community welfare improvement
prosperous community. programs.
AKR is committed to continually providing tangible and AKR also builds harmonious relationships to foster strong
widespread benefits to the surrounding community, in line ties between the company and the community, in a belief
with the values contained in the Sustainable Development that through strong relationships, effective, efficient, and
Goals (SDGs). In daily practice, AKR has developed sustainable programs will follow.
operational strategies that mitigate potential and actual
social impacts on the surrounding community, and
approaches and engages the community in determining
Social Impact Assessments and designing community
social programs.
[GRI 413-2]
Proactive in Assisting the Needs of Communities around Operational Areas
Medan
Pontianak
Tanjung Selor
Manado-Bitung
Palembang Buntok Palaran
Stagen
Banjarmasin
Lampung Jakarta-Priok
Ciwandan
Surabaya
Bandung
Semarang
Bali
Sustainability Report 2023
Page 131
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 131
Highlights and Compliance
Encouraging Multiplier Effect from Business Operations
[GRI 203-2]
As AKR’s aim is to provide added value to all stakeholders, creating positive multiplier effects in line with the programs
and plans of the Indonesian government is advisable. AKR seeks to be a constructive partner by supporting government
initiatives and creating positive synergies that can bring long-term benefits to society.
AKR Supports Government in “One Price Fuel” Program
Since 2017, the Indonesian government has been pushing provide access to affordable, equitable, and justly priced
for the implementation of the “One Price Fuel” Program in energy to communities in all regions of the Indonesian
the 3T (outermost, frontier, and least developed) regions archipelago, thus ensuring that the purchasing power of
across Indonesia. AKR serves as one of the extended the people can be maintained.
arms, reaching out to communities outside of Java Island
to ensure they can enjoy the same fuel prices. The one- AKR has been appointed one of the partners in distributing
price fuel policy is expected to bring about social justice subsidized fuel since 2010. Together with the government,
and create a multiplier effect in developing communities, the Company improves supervision to ensure that the
generating indirect economic impacts. distribution of subsidized energy is carried out accurately
and in the right volume. In this regard, the Company also
On March 14, 2024, AKR was entrusted as a partner in the develops IT systems at Motor Vehicle Fuel Filling Stations
distribution of subsidized energy for the fiscal year 2024. (SPBKB) and Fishermen’s Fuel Filling Stations (SPBN),
The distribution of subsidized energy carried out by the where subsidized energy distribution transactions can be
government through PT. AKR Corporindo Tbk. aims to monitored jointly by the government and AKR.
Accumulated Achievements until December 31, 2023
CUMULATIVE ACHIEVEMENTS
Investment Workforce Business Players
Rp71.5 trillion 32,000 people 24 business
players
ACHIEVEMENTS IN 2023 MULTIPLIER EFFECT
Investment Workforce • Increased regional and national economic
growth.
Target Target • Increased direct and indirect employment.
Rp3.6 trillion 16,000 • The presence of anchor tenants impacting
the growth of downstream ecosystems.
• The existence of integrated industrial
zones (Industrial Zones and Ports in one
Realization Realization location) leading to significant reduction in
Rp31.4 trillion 11,573 logistic costs.
• Increased industry competitiveness on the
100% +4 Pelaku Usaha 100%
global stage.
www.akr.co.id
Page 132
132
Investing in Industrial Development Facilities to Contribute to the Progress of the
Indonesian Economy
[GRI 203-1]
AKR’s desire to contribute to the development of competitive industries has driven the establishment of an integrated
Industrial Zone and Port Area with the potential for large-scale job creation. Through its subsidiary, PT Usaha Era Pratama
Nusantara, AKR, together with PELINDO through PT Berlian Jasa Terminal Indonesia, have established the Java Integrated
and Industrial Port Estate (JIIPE) project in Manyar District, Gresik, East Java, in line with the government’s vision of
advancing Indonesia by enhancing industrial competitiveness through the reduction of logistical costs.
Vice President Visits Java Integrated Industrial and Port Estate (JIIPE)
Special Economic Zone
In February 2023, Vice President Mr. Prof. Dr. (HC) K.H. integrates sea ports and has direct access to domestic and
Ma’ruf Amin visited the Strategic Project of the Special international markets that can support the Indonesian
Economic Zone (SEZ) - Java Integrated Industrial and Port economy.
Estate (JIIPE), developed by AKRA together with PELINDO.
The Vice President inspected the progress of the JIIPE As of December 2023, the JIIPE Gresik SEZ has
Gresik Special Economic Zone as well as the copper smelter accommodated 32,000 workers and is targeted for 199,918
project being built in the area. He was accompanied by direct workers by 2036. The JIIPE Gresik SEZ project
senior Government officials, President Director of the AKR also provides benefits to the surrounding community,
Corporindo Tbk Group Mr. Haryanto Adikoesoemo, and including:
President Director of PT Berkah Kawasan Manyar Sejahtera 1. Job creation through local companies providing
(BKMS) Mr. Bambang Soetiono. BKMS is the manager of cleaning labor services - PT UPERTAM III Manyar
JIIPE. 2. Job opportunities for local fishermen or their families
within the Village Fishermen Cooperative in Mengare
During his visit, the Vice President appreciated the Kramat Village
development of the JIIPE Gresik SEZ in terms of investment 3. Training for fishermen or their families and improvement
and supporting infrastructure. The Vice President also of facilities, especially within the Village Fishermen
explained that JIIPE is a government program overseeing Cooperative in Mengare Kramat Village
the downstreaming of smelters. He hoped that the JIIPE 4. Sharing knowledge about industry developments
Gresik SEZ could increase investment in the area. with the surrounding community through regular
socialization events called “Ngaji Melek Industri”
Meanwhile, the President Director of AKR, Haryanto 5. Developing nurseries and land conservation in
Adikoesoemo, revealed that the JIIPE Gresik SEZ collaboration with the surrounding community.
Sustainability Report 2023
Page 133
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 133
Highlights and Compliance
Creating Employment Opportunities & Local Recruitment
[GRI 202-2]
In upholding the principle of fairness, AKR provides equal 2. Cost Savings
opportunities for all Indonesians to become employees. Local recruitment can be more cost-effective than
Every individual who passes the selection process, recruiting from outside the community. Transportation
regardless of their background, is given the opportunity to and accommodation costs during recruitment can
work and contribute in various positions or roles. The same be eliminated. Thus, recruitment costs and relocation
applies to the communities surrounding operational areas expenses can be significantly reduced.
(Ring-1), who can work and even hold important positions 3. Good Retention
as long as they have the relevant skills. Employees from the local community are more likely to
stay for the long term because they have strong ties to
AKR’s need to achieve sustainability must be supported by the community. Employee turnover rates will be low.
experienced and competent human resources, including 4. Increased Diversity and Inclusion
those from the surrounding communities. Therefore, Local recruitment can help AKR create a more diverse
AKR has taken the initiative to recruit employees from and inclusive workforce, allowing the Company to
the local communities in an effort bring positive impacts have a better perspective and understanding of local
to the region, the communities, and of course, to the wisdom, which can lead to increased innovation and
sustainability of the Company. creativity.
5. Positive Impact on the Local Economy
The added value obtained from recruiting local Local recruitment can have a positive impact on the
communities includes: local economy, creating job opportunities for individuals
1. Local Cultural Understanding in the community, helping to reduce unemployment
Employees from the local community have a better rates, and stimulate local economic growth.
understanding of local culture, customs, and traditions.
They can help the Company navigate the local business Overall, local recruitment provides significant benefits for
environment, build relationships with local stakeholders, the Company, the community, and even at the individual
and communicate effectively with local customers. level. Consequently, strong relationships are fostered with
local stakeholders, enhancing cost efficiency, and creating
a more diverse and inclusive workforce.
BP AKR Fuels Retail Opens Job Opportunities for Local Communities
Since 2015, AKR has established a partnership with British The presence of these gas stations has created job
Petroleum (BP) through the formation of a subsidiary opportunities for the local community. To date, the
named PT Aneka Petroindo Raya or BP APR, developing Company operates AKR and BP AKR gas station outlets
fuel businesses in Indonesia. In its operations, BP AKR Fuels in various locations across Indonesia, with all employees
Retail is supported by employees from the surrounding coming from the local community.
communities of gas stations (SPBU).
www.akr.co.id
Page 134
134
Employees from the Local Community
The presence of PT Berlian Manyar Sejahtera has brought positive impacts to the surrounding communities of its
operational areas, creating job opportunities for local residents who are recruited to work in various fields that meet the
Company’s needs.
Testimony 1 Testimony 2 Testimony 3
Hasbi As Siddiqi Ari Kusworo Huda
Corporate Secretary and Public Operations Staff Security
Relations Staff
“When I first joined PT Berlian Manyar “I am very grateful to work at PT
“I am proud to be part of PT Berlian Sejahtera, I found a positive and Berlian Manyar Sejahtera. As a
Manyar Sejahtera, which has given enthusiastic working atmosphere. security officer, I receive intensive
me the opportunity to contribute to The Company provides full support training to ensure port security. The
the development of the JIIPE port in for skill development, including Company invests in port operations
Gresik. With an inclusive approach, beneficial training sessions. As part and cargo handling, allowing us to
the Company empowers us, the local of the operational team, I can actively work efficiently and provide the best
workforce, to take an active role in engage in managing operational service.”
every stage of the work. I feel valued performance, giving me a sense of
84%
and have a real responsibility in responsibility and confidence.”
providing service to customers using
port services.”
Karyawan AKR Holding adalah
karyawan lokal
JIIPE Equips Religious Students and Fishermen with Industrial
Competencies
JIIPE takes innovative steps by organizing English and Through collaboration with other industry players in the
Mandarin language training as well as industrial skills JIIPE Special Economic Zone, this program aims not only
training for student workers, while also broadening to enhance the quality of human resources from the local
horizons by including the local fishermen community in the community but also to open up broader job opportunities
training program. This initiative aims to strengthen their for students and fishermen. With a comprehensive and
competencies to compete on the global stage, promote inclusive approach, JIIPE strives to create an ecosystem
gender equality, and build effective communication and that supports local economic growth and harmonious
teamwork skills. integration between the community and the national
industry, ensuring that all parties benefit from sustainable
This activity reflects JIIPE’s commitment to enhancing industrial growth.
human resource quality, supporting the local economy, and
promoting community integration in the national industry.
This program is designed to improve communication
abilities in English and Mandarin, as well as strengthen
technical and non-technical skills, such as discipline and
teamwork, which are essential in the modern workforce.
Sustainability Report 2023
Page 135
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 135
Highlights and Compliance
INVOLVING
LOCAL SUPPLIERS
[GRI 204-1]
Suppliers are important to the pace of a business, with to achieving a minimum 30% Domestic Content Level
only good quality suppliers accepted by AKR. Currently, (TKDN) for B30 products. In 2023, significant progress was
local suppliers have reached the quality standards set by shown, with all of AKR’s operational areas for B30 products
AKR, which not only increases the Domestic Component surpassing the 30% TKDN target, averaging over 40%.
Level (TKDN) ratio but also boosts the local economy. AKR’s
local suppliers are those domiciled around the operational This achievement not only strengthens AKR’s position
areas. As part of AKR’s sustainability commitment, the as a pioneer in sustainable initiatives but also marks a
economic benefits of business activities are promoted significant step in the journey towards further integrating
through the involvement of local suppliers and the use sustainable business practices into stronger industrial
of domestic products and services. AKR is committed integration with domestic potential.
43.31%
Average TKDN value of B30 products
Operational Impact on the Local Community
[SEOJK F.23] [SEOJK F.24] [GRI 413-1] [GRI 413-2]
AKR strives to create an environment free from air and the impacts and risks that may occur from business
noise pollution, safe from potential fire risks, and other activities. AKR also endeavors to supplement projects
potential hazards that may arise from operational activities. and operational activities with Environmental Impact
Assessment (EIA) documents, which include social impact
To ensure there are no negative impacts on the surrounding analysis.
community, AKR routinely and comprehensively conducts
various stages of impact analysis. This analysis assesses AKR provides direct channels for the community to submit
reports, feedback, and criticisms regarding operations.
With these direct channels, the relationship between the
community and AKR becomes closer and more positive.
In 2023, there were no complaints received from the local
community regarding operational activities.
www.akr.co.id
Page 136
136
Trees to Cool West Jakarta
In September 2023, AKR, along with several companies in West
Jakarta, donated a number of trees to revitalize green spaces in
Jakarta and tackle pollution issues. This tree planting initiative
was initially proposed by the Mayor of West Jakarta, Mr. Uus
Kuswanto.
He urged companies in West Jakarta to assist the government in addressing the city’s pollution problem through tree
planting. AKR donated 30 Ketapang Kencana trees, each measuring 3 meters in height, known for its ability to effectively
absorb and process air pollution. It also thrives well and provides shade to the surrounding environment.
The tree planting took place on September 11, 2023, in Citra Lima, Kalideres and will continue in the coming months. It is
hoped that this effort will help reduce Jakarta’s worsening pollution.
Management of CSR Programs
[GRI 3-3]
Every year, AKR implements various programs and process of identification and prioritization, AKR collaborates
activities to enhance the welfare of the surrounding with the community. Thus, the CSR activities formulated
communities. In 2023, AKR continued Corporate Social and established can be implemented effectively and
Responsibility (CSR) activities based on the needs of beneficially.
the local community, ensuring their involvement from
planning to implementation. AKR needs to ensure that all CSR programs conducted
bring positive impacts. Evaluations cover the entire
To identify community needs, AKR employs the process, from determining activities, implementation, and
Management by Walking Around strategy. With this success rate, to the positive impacts felt by the community.
approach, community needs are identified and prioritized,
determining which needs must be addressed first. In the
AKR’s CSR Pillars
[SEOJK F.25]
AKR focuses its CSR programs on three pillars: education, In addition to these three pillars, several CSR programs
health, and community development, and believes that take place, both planned and unplanned, in areas such as
through these pillars, communities thrive, and quality of social and religious affairs, and the development of public
life improves, allowing communities to remain productive. facilities and infrastructure.
Sustainability Report 2023
Page 137
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 137
Highlights and Compliance
Education
Education serves as the primary factor for improving quality of life. However, not all areas have the
same education standards. Many remote areas far from major cities have low levels of education.
Therefore, AKR strives to improve quality for the surrounding community.
Especially for areas where the company operates, AKR provides scholarships for talented students
from less fortunate families living near operational areas, collaborating with schools to identify and
distribute scholarships. For children of employees who excel academically, ranking from first to fifth
place, scholarships are awarded for one year.
Health
AKR believes that only healthy individuals can work and be productive, so has been committed to
maintaining the health of its employees and the surrounding community. Even after the Covid-19
pandemic, AKR continues to uphold this pillar. From prevention through vaccination to treatment and
rehabilitation. Throughout 2023, AKR conducted health checks for employees and provided various
healthcare equipment to the community.
Community Development
Community programs and activities around operational areas show active participation in supporting
the improvement of community welfare, serving as concrete evidence of AKR’s efforts to make a
positive contribution to society.
Implementation of Social Responsibility Programs
[SEOJK F.25] [GRI 413-2]
AKR ensures that programs undertaken have a positive Throughout 2023, AKR continued several ongoing
impact on the surrounding community. Therefore, the programs, established as part of its regular and sustainable
three pillars of CSR - education, health, and community initiatives. Moreover, the initiative was taken to implement
development - are the main reference points. Two-way innovative new programs, both planned and unplanned.
communication with the community identifies needs,
and involves the community in implementation, as AKR Below is a summary of some of the social community
innovates new breakthroughs in its programs. programs implemented in 2023.
www.akr.co.id
Page 138
138
EDUCATION
AKR believes that quality education can serve as a long-term foundation, supporting an individual’s quality of life and well-
being, making it crucial for sustainable development.
Scholarships for High-Achieving Children of Employees
AKR initiated its scholarship program in 2007, intended AKR offers the same opportunity to all employees to
for the children of employees who have excelled in school. encourage their children and enroll them in the scholarship
Now, after 16 years of operation, the scholarship recipients program. For 2023, the company is once again opening
have grown and developed into talented individuals full of the opportunity to submit scholarship proposals for
potential. these high-achieving children. Additionally, AKR provides
assistance to the orphaned children of AKR employees
For example, Samuel, the child of Mrs. Melyati, has now who have passed away.
succeeded in becoming a software designer. Meanwhile,
Imeli Yuntiana, the child of Mr. Wijitro Janto Hidjatmoko,
is currently completing her education to become an
accountant. Lastly, Eric Nainggolan, the child of Mr. Henry
Nainggolan, is striving to pursue his dream of becoming
a doctor. All three have received scholarships from
elementary school to high school and acknowledge that
the scholarships they received greatly helped them on
their journey to achieve their aspirations.
AKR’s Collaboration with UGM
On August 25, 2023, AKR signed a collaboration agreement Indonesian community. It is hoped that these museums
with Gadjah Mada University (UGM), aimed at rejuvenating will contribute to the tourism sector after the revitalization
their Biopaleoanthropology Museum and the Anatomy is completed. Additionally, this collaboration is expected
Museum. These revitalized museums are in Sinduadi to support the education sector, further solidifying UGM’s
Village, Sleman, covering an area of 4,257.82 square meters. position as one of the best universities in Asia.
The signing of this collaboration was done virtually by
UGM’s Vice Rector for Planning, Asset, and Information
Systems, Dr. Arief Setiawan Budi Nugroho, and AKR’s CEO,
Haryanto Adikoesoemo, marking the 5th collaboration
between AKR and UGM. Previously, AKR collaborated on
providing a Data Center, medical tests for heart conditions,
COVID-19 assistance funding, and cooperation with Taiwan
in managing COVID-19 patients.
AKR believes that this collaboration will benefit UGM
students, especially those from the Faculty of Medicine,
Public Health, and Nursing (FKKMK), as well as the
Sustainability Report 2023
Page 139
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 139
Highlights and Compliance
Visit of the Singapore Management University (SMU) International
Advisory Council
On October 8, 2023, AKR Headquarters received a visit to discuss current conditions and areas for improvement.
from the Singapore Management University (SMU) AKR emphasized that significant innovations do not
International Advisory Council. The purpose of SMU’s visit happen abruptly but rather emerge from a series of smaller
was to gain deeper insights into the company culture of innovations, with their global impact often becoming
AKR, which is recognized as having a strong workplace evident after some time.
culture. The visit was warmly welcomed by AKR’s CEO,
Haryanto Adikoesoemo. The Company also recognizes the importance of succession
planning to ensure the readiness of the next generation to
During the visit, AKR explained that innovations stem from lead the company in the future.
its operational practices, which include regular meetings
The Development of Early Childhood Education (PAUD) in the JIIPE Area
Early childhood education plays a crucial role in human cognitive
development. Therefore, PT BKMS has taken the initiative to develop
the Al-Wildan Early Childhood Education Center (SPS/PG-TKI) to meet
the educational needs in three villages located in the JIIPE area, namely
Manyarsidomukti Village, Manyarsidorukun Village, and Manyarejo
Village. The construction of this educational facility was carried out by PT
BKMS from March to November 2023 with a budget of Rp 703,850,000.
Currently, this facility is not only used for teaching and learning activities
but also for community events.
www.akr.co.id
Page 140
140
HEALTH
AKR reaffirms its commitment to supporting the education, and disease prevention activities. AKR also
advancement of the surrounding community through plays a role in supporting local healthcare infrastructure
sustainable health programs, actively engaging in efforts and projects that strengthen the capacity of community
to improve access to and delivery of healthcare services for healthcare systems. By focusing on health initiatives, the
communities around its operational areas. This program Company makes a positive impact on community welfare
includes providing basic healthcare services, health and supports sustainable development.
Contributions to Healthcare in Pontianak
AKR also provided assistance in the form of healthcare facilities and
equipment to 12 Integrated Health Posts (Posyandu) in the city of
Pontianak and Kuburaya Regency, West Kalimantan. The donations
were handed over to the local integrated health posts in October 2023,
where it is hoped that these facilities and equipment can support the
health needs of the local residents.
In 2023, AKR donated notebooks to 17 schools in the city of Pontianak,
Kuburaya Regency, Mempawah Regency, and Ketapang Regency, to
assist these schools in improving the quality of education.
Blood Donation Event with AKR
The spirit of caring for others is continuously promoted among AKR employees. Therefore, AKR continues to encourage all
eligible employees to donate their blood.
Blood donation activities were conducted by AKR in the The blood donation drive at AKR Stagen coincided
Marunda area in January 2023, where eligible employees with Navy Day 2023. This humanitarian initiative was
were encouraged to participate. conducted jointly with the Navy and Pelindo, resulting
in a significant number of donors.
Sustainability Report 2023
Page 141
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 141
Highlights and Compliance
Posyandu Assistance from JTT
The health of the community should be taken care of The assistance provided by JTT includes providing formula
from infancy to old age, and JTT sees the need to support milk and measuring tools for blood checks. The assistance
integrated health posts (Posyandu) to provide the best is provided for three consecutive months.
health services for the community.
Support for Pediatric Heart Patients
Empathizing with the difficulties experienced by families with children suffering
from heart disease, the DPR (House of Representatives) has assisted in establishing
a shelter for pediatric heart patients coming from outside Jakarta. Currently, 11
patient families are utilizing this shelter.
Located at Jalan Anggrek Neli Murni, Palmerah, Jakarta, this shelter is managed by
parents of pediatric heart patients whose children have passed away. In practice,
the management faces several challenges such as significant operational costs,
the need for diapers, formula milk, sanitation, mattresses, and so on.
www.akr.co.id
Page 142
142
COMMUNITY DEVELOPMENT
AKR is committed to supporting the progress of community empowerment programs, participating in various initiatives
aimed at improving the welfare and skills of the local community. Positive and sustainable impacts for the community are
the goal, along with making them partners on the journey towards sustainable development.
AKR Partners with Climate Village
In the Climate Village initiative, AKR invites the local community
to actively participate in managing plastic waste and mangrove
forest preservation. Through support for Adiwiyata schools, AKR also
promotes environmental education. This has been adopted in AKR
Stagen and Banjarmasin locations, and has successfully received
recognition from the Governor of South Kalimantan for transforming
riverside villages into greener and more sustainable areas.
AKR Sacrificial Donations
In June 2023, AKR commemorated Eid al-Adha 1444 Hijri On this occasion, AKR Lampung, AKR Stagen, AKR
with local residents. The activity was welcomed with Pontianak, and AKR Banjarmasin donated cows and goats.
enthusiasm as it allowed everyone to participate and the
meat was shared with the surrounding community.
AKR Stagen AKR Bandar Lampung AKR Banjarmasin
Sustainability Report 2023
Page 143
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 143
Highlights and Compliance
The Construction of Buildings and Sports Arenas
JIIPE supports a healthy lifestyle and community
togetherness, erecting the Sports Facility Building in
Manyarsidorukun Village. This construction, costing Rp
2,075,000,000, provides the community with sports facilities
including two badminton and futsal courts, as well as 12
stalls for local entrepreneurs to sell their food.
It is hoped that with the construction of the sports building
and the MASKOT food center, it can contribute to the health
of residents and the village economy.
Renovation of the Fishermen’s Hall in Mengare Kramat Village
The village hall plays a crucial role for the local residents,
serving as a venue for decision-making regarding the
welfare of all village residents. Recognizing the importance
of the village hall, PT BMS took the initiative to renovate
the Fishermen’s Hall in Mengare Village where community
activities can be conducted effectively, and the decision-
making process by the village residents can be optimized.
WeConnect: Waste Management Program at JTT
The WeConnect program by Jakarta Tank Terminal (JTT)
has initiated circular economy activities by partnering
with the Youth Organization (Karang Taruna) of RW 07,
Koja, North Jakarta. Twenty-five members of the youth
organization were trained to recycle plastic waste.
The training consisted of five modules conducted before
the arrival of the plastic shredder machine, so when the
machine arrived, the youth organization members were
ready to start the economic activities.
They were trained to sort and shred plastic waste.
Additionally, they received training in financial
administration for the plastic shredding business. With
this training, it is hoped to stimulate further innovations to
address waste issues in the community.
www.akr.co.id
Page 144
144
Community Development Fund Implementation
Rp24.19 billion
Through its CSR programs, AKR has allocated resources to
various initiatives and diverse activities, such as education,
health, local economic empowerment, and environmental
Realization of CSR Program 2023 initiatives. AKR ensures that funds not only provide direct
benefits but also contribute to sustainable development
and the welfare of the involved communities.
0.3%
The gross profit of AKR Trading is allocated for
Throughout 2023, in addition to implementing new
program initiatives, AKR routinely continued several CSR
activities that have become regular programs. The total
realization of AKR’s CSR programs in 2023 amounted to Rp
CSR purposes.
24.197.277.383,00
Corporate Social Responsibility (CSR) Funds Company AKR Corp’s CSR Fund
Rp24,197,277,383 Rp11,337,010,470
2023 2023
Rp22,852,287,343 Rp20,789,494,843
2022 2022
Rp28,433,858,498 Rp27,581,498,498
2021 2021
Sustainability Report 2023
Page 145
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 145
Highlights and Compliance
www.akr.co.id
Page 146
Page 147
06
Our Conduct:
Governance,
Ethics and
Compliance
www.akr.co.id
Page 148
148
AKR regards Good Corporate Governance (GCG) as a primary pillar in
creating business activities aligned with sustainable values. ensuring that
management is based on the principles of ethical behavior, accountability,
transparency, and sustainability.
STRUCTURE AND COMPOSITION
OF CORPORATE GOVERNANCE
[GRI 2-9]
AKR manages corporate governance to ensure that all Board of Commissioners and the Board of Directors have
operational activities are conducted responsibly, with supporting organs, where each plays an important role
integrity, achieve sustainable business activities, and in the application of GCG. Each organ has a responsibility
provide broad benefits, and adopts Law Number 40 of 2007 to carry out its functions and duties in the interests of the
concerning Limited Liability Companies as a reference Company and stakeholders. Through the application of
for the application of Good Corporate Governance (GCG) principles of transparency, accountability, responsibility,
principles. independence, and fairness, the Company’s performance
towards sustainability can be strengthened an improved.
In its implementation, AKR’s governance structure
consists of main organs, namely the General Meeting of Detailed information about AKR’s governance structure
Shareholders (GMS), the Board of Commissioners, and the and Company organs can be found in the 2023 Annual
Board of Directors. To assist in carrying out their duties, the Report in the Corporate Governance section.
Selection and Nomination Process of the Governance Body
[GRI 2-10]
AKR implements the principle of equality in the corporate to the Board of Commissioners for decision at the GMS
governance mechanism to regulate each organ to act with selected candidates appointed with the approval
according to their respective functions and roles. In the of the GMS. The Board of Commissioners and the Board
selection and nomination process, the General Meeting of of Directors are appointed based on their qualifications,
Shareholders (GMS) has full authority to appoint and dismiss in accordance with the requirements of POJK Number
the Board of Directors and the Board of Commissioners, 33/POJK.04/2014 regarding the Directors and Board of
while controlling shareholders can propose names to be Commissioners of Issuers or Public Companies.
appointed as members of the Board of Commissioners and
the Board of Directors. Subsequently, the Nomination and AKR also has stringent mechanisms to prevent conflicts
Remuneration Committee (NRC), which is under the Board of interest, one of which is by prohibiting any affiliation
of Commissioners, discusses the profiles and qualifications between members of the Board of Directors, the Board of
of candidates. The NRC’s recommendations are presented Commissioners, and controlling shareholders.
Chairman of the Highest Governance Body
[GRI 2-11]
In accordance with Law Number 40 of 2007 concerning • Board of Commissioners
Limited Liability Companies, AKR’s governance structure The Board of Commissioners is responsible for
consists of: supervising the Board of Directors in managing the
• General Meeting of Shareholders (GMS) Company and is supported by two Committees,
The GMS is the highest governance body where namely the Audit Committee and the Nomination and
shareholders can exercise rights and authority over the Remuneration Committee.
management of the Company.
Sustainability Report 2023
Page 149
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 149
Highlights and Compliance
• Board of Directors The Board of Directors serves as the executive board, while
The Board of Directors is responsible for managing the Board of Commissioners acts as the supervisory body
the Company, assisted by the Internal Audit Unit, the responsible for overseeing the performance of the Board
Corporate Secretary, and Investor Relations. of Directors, led respectively by the Chairman of the Board
of Commissioners, a non-executive position, and the
President Director, who serves in an executive role.
AKR ESG Committee
As evidence of the Company’s commitment to sustainability, AKR has established an ESG (Environmental, Social, and
Governance) Committee, responsible for determining strategies, providing recommendations, coordinating, reporting,
and monitoring the Company’s ESG initiatives. The ESG Committee is led by and reports directly to the President Director.
[SEOJK E.1]
BOD - BOC
ESG Committee
ESG Task Force
AKR Logistics
and Supply Chain JIIPE Industrial Estate BP Joint Ventures,
AKR Trading &
operations, ATI, AST, Ports, Utilities and Manufacturing and
Distribution
Including Network & Operations New Initiatives
Operations, JTT
AKR’s ESG Committee in Sustainability Delegation of Authority to AKR’s ESG
Management Committee
[GRI 2-12][SEOJK E.1] [GRI 2-13]
The AKR ESG Committee plays a role in implementing With the authority delegated, the AKR ESG Committee
sustainability, which encompasses economic, ensures that sustainability values and performance are
environmental, and social aspects. This committee optimized in every business unit. The ESG Committee
provides guidance and oversight on sustainability that directly oversees the ESG Task Force consisting of Senior
aligns with AKR’s goals, values, mission, policies, strategies, Employees in each division. In carrying out its duties, the
and sustainability targets. AKR ESG Committee has the following authorities:
1. Accessing data, documents, and other information
Related divisions are responsible for executing the needed in the implementation of the Sustainable
established sustainability goals, values, Vision, Mission, Action Plan.
policies, strategies, and targets. Directors in each division 2. Direct communication with employees including
lead and oversee the implementation of sustainability Directors and ESG task force regarding its duties and
policies. Meanwhile, the ESG Committee regularly holds responsibilities.
meetings with the respective division heads to assess 3. With the approval of the Board of Commissioners,
sustainability performance. involving independent parties outside the ESG
Committee members, if needed, to assist in the
execution of its duties.
4. Carrying out other authorities granted by the Board of
Commissioners.
www.akr.co.id
Page 150
150
The detailed tasks and responsibilities of AKR’s ESG • Reporting and coordinating with regulators, including
Committee are as follows: the Indonesia Stock Exchange (IDX), the Financial
1. Reviewing business processes and identifying as Services Authority (OJK), and other relevant regulators.
well as managing AKR’s operational impacts on the • Providing updates on new developments in ESG
environment, social aspects, and governance. standards, including disseminating the latest
2. Observing and scrutinizing regulations and regulations to the Board of Directors, Board of
developments in Indonesian and international Commissioners, and Committees under the Board of
sustainability standards, determining relevant materials Commissioners.
for AKR, and providing recommendations to the ESG • Assisting the Board of Directors and Board of
task force to formulate strategies, policies, targets, and Commissioners in establishing the ESG Committee and
sustainability guidelines. formulating the ESG roadmap and framework, as well
3. Periodically reviewing AKR’s sustainability strategies, as setting AKR’s sustainability strategy and pillars.
policies, targets, and guidelines. • Organizing workshops related to ESG and sustainability.
4. Regularly assessing the performance of AKR’s • Conducting materiality assessments and prioritized
Sustainability Commitments. topics.
5. Evaluating the effectiveness of communication in • Facilitating AKR’s initiatives in renewable energy.
disseminating AKR’s sustainability policies to internal • Coordinating the implementation of CSR programs.
and external stakeholders. • Maintaining good relations between stakeholders, the
6. Participating in the development of public policies Corporate Secretary and Capital Market community.
related to climate change and environmental impacts. • Introducing and providing information about the
Company’s strategic investments to stakeholders at
The Corporate Secretary Remains various events, including GMS, investor roadshows,
Active in Ensuring the Integration of media, the Company’s website, and social media.
Sustainability Principles within AKR and
During 2023, the ESG Committee held 2 (two) meetings,
for the Board of Directors and Board of
fulfilling its duties and responsibilities, including:
Commissioners
• Establishing the Company’s ESG Strategy and
[GRI 2-13]
formulating targets;
• Directing the development of necessary ESG Policies;
The Company’s Corporate Secretary plays an active and
• Directing the ESG program for 2023; and
central role in ensuring that the ESG Committee and ESG
• Directing the development of a new Code of Ethics and
Task Force remain updated with the latest developments.
its socialization.
In 2023, the Corporate Secretary team took the initiative to
carry out several key activities, including:
Sustainability Competency Development
[GRI 2-17][SEOJK E2]
AKR enhances the knowledge and competency of board sustainable practices, from top management level to
members in sustainability through various training operators and frontliners in the field. The workshop and
programs, such as short courses, workshops, seminars, training topics included:
and involvement in sustainability projects. The Company • Energy Conservation
also provides reporting guidelines and updates on • Exploration of New Environmentally Friendly Energy
sustainability topics. Sources
• Environmental Protection and Preservation
In 2023, workshops related to sustainability and PROPER
(Environmental Performance Rating Program) were Special training for the Board of Directors on sustainability,
conducted to increase environmental awareness and conducted throughout 2023, included:
No. Title of Training Organizer Training Date Training Venue
Suresh Vembu
Bursa Efek Indonesia & PwC
1 ESG Strategy and Rating 19 Januari 2023 Zoom
Indonesia
2 IFRS S1 & S2 22 Desember 2023 Jakarta IAI & Bursa Efek Indonesia
Sustainability Report 2023
Page 151
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 151
Highlights and Compliance
No. Title of Training Organizer Training Date Training Venue
Suresh Vembu
Sharing ESG MUFG SG w/
1 6 Maret 2023 Jakarta Bank MUFG
AKR
Performance Evaluation of the Governance Body
[GRI 2-18]
The AKR remuneration policy incentivizes and rewards compliance with governance principles are integral parts
the performance of the Board of Commissioners and of determining remuneration, reflected in the promotion
the Board of Directors for financial aspects and long- of social and environmental responsibility, as well as GCG
term and sustainable achievements. Through the Annual as a crucial pillar of long-term success.
General Meeting of Shareholders (AGM), AKR evaluates
performance based on the application of Good Corporate The CEO evaluates the annual performance of the
Governance (GCG) principles and follow-ups from previous Directors, while the Nomination and Remuneration
evaluation recommendations. Committee (NRC) is responsible for evaluating the annual
performance of the CEO. The results of these evaluations
Additionally, the Board of Commissioners and the not only focus on financial achievements but also consider
Board of Directors are responsible for achieving Key performance in environmental, social, and governance
Performance Indicators (KPIs) specifically related to the aspects, serving as a basis for determining Director
Company’s strategy and implementation plans, including remuneration and providing guidance for improvements
sustainability targets. Non-financial aspects such as based on self-assessment results.
operational performance, environmental, social, and
TRANSPARENCY
AND ACCOUNTABILITY
Transparency and accountability are key to AKR achieving AKR’s commitment to transparency and accountability,
progress and sustainability, thus achieving the goal of especially regarding the Company’s sustainability
becoming a trusted and sustainable energy company. performance, is demonstrated through achievements and
recognition by external parties, including:
Commitment to transparency is consistently implemented • Transparency: Calculation of Corporate Emissions 2023
through openness in decision-making processes and Platinum Category from BGK Foundation
disclosing relevant information about the Company. The • Indonesia Excellence GCG Awards 2023 - AKRA
commitment to accountability is carried out through clarity Managing a High Level of Company Performance in
in the functions, implementation, and accountability of the GCG Ethics, from Warta Ekonomi
organs, ensuring effective management of the Company. • Top 50 Big Capitalization Public Listed Company 2023
from IICD
• Indonesia Top 20 GCG Awards 2023 in Trading &
Distribution from The Iconomics
www.akr.co.id
Page 152
152
The Role of the Governance Body in Preparing
Sustainability Reports
[GRI 2-14]
The governance body is crucial to the process of preparing of transparency quality including financial reporting, and
sustainability reports, where the Board of Directors assisting in reviewing the independence and objectivity of
is responsible for leading, managing, and directing public accountants. The Nomination and Remuneration
operational activities. Under the leadership of the Committee (NRC) is chaired by an Independent
President Director, the Board of Directors works to ensure Commissioner who has no affiliation with the Board
the realization of the sustainability Vision and Mission, of Commissioners, the Board of Directors, and major
which includes environmental, social, economic aspects, shareholders of the Company.
and the application of good governance principles.
The AKR ESG Committee together with the Board of
Oversight responsibility is given to the Board of Directors is also actively involved in the preparation
Commissioners supported by two Committees, namely the of this Sustainability Report, ranging from organizing
Audit Committee and the Nomination and Remuneration workshops with representatives from all business lines,
Committee, chaired by one of the Commissioners. The approving material topics for this report, preparing the
Audit Committee assists the Board of Commissioners AKR Sustainability House including action areas, and
in promoting the implementation of good governance, formulating the Company’s Net Zero Emission 2060
adequate internal control structures, the improvement commitments.
To Achieve Responsible Business, AKR Enhances GCG Quality Through
CoC and HSE Policies Socialization
AKR is committed to practicing Good Corporate Governance and emphasizing governance principles. To fulfil this
commitment, AKR undertook several initiatives in 2023, including:
Socialization of Code of Conduct (CoC) Human Rights and Environmental Policy
The Code of Conduct has been updated, in line with the In 2023, AKR established Human Rights and Environmental
latest standards, and socialized to all employees. The Code Policies to align with sustainability values, representing
of Conduct serves as a guideline for employees to carry AKR’s commitment to both in its business operations. The
out their duties and functions based on values of integrity, Human Rights Policy can be accessed on the Company’s
professionalism, and compliance with regulations, and website at https://www.akr.co.id/esg/esg-overview/human-
socialization emphasizes the role of stakeholders in rights-policy , while the HSSE Policy is available at the link
monitoring violations through the whistleblowing system. https://www.akr.co.id/esg/esg-overview/hsse-policy.
Remuneration Policy
[GRI 2-19]
Members of the Board of Commissioners are entitled to receive monthly honorariums, while members of the Board of
Directors receive compensation consisting of basic salary, performance bonuses, facilities, allowances, and management
stock options. All Commissioners and Directors are also covered by insurance.
Determination of Remuneration Process
[GRI 2-20]
The process includes strict stages, established by the shareholders in the Annual General Meeting (AGM) and based on
recommendations from the Nomination and Remuneration Committee (NRC). The NRC considers assessment results in
providing recommendations for the Directors. In this regard, the Company does not engage external consultants.
Sustainability Report 2023
Page 153
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 153
Highlights and Compliance
Total Annual Compensation Ratio
[GRI 2-21]
Due to data confidentiality reasons, AKR cannot disclose detailed ratios of annual compensation of individuals with the
highest pay compared to the total average annual compensation for all employees, as well as the percentage increase in
the annual compensation ratio, in this Sustainability Report. Information on the total remuneration received by the Board
of Directors and the Board of Commissioners of the Company for 2023 can be found in the Company’s Annual Report in
the Corporate Governance section.
Whistleblowing Mechanism
[GRI 2-26][GRI 2-16]
AKR has implemented a violation reporting system and Communication with the reporter is conducted
added a whistleblowing system reporting channel to report confidentially by the Whistleblower Protection Officer. This
alleged violations of ethics, policies, or laws related to the happens if information or clarification is needed for further
Company’s activities, a strategic effort in building a culture investigation processes.
of integrity and transparency. Through this channel, every
employee, third-party vendor, supplier, and stakeholder To strengthen the whistleblowing disclosure mechanism,
can report their concerns safely and confidentially. AKR implemented the following initiatives in 2023:
• Regularly socializing the whistleblowing system facility,
AKR can receive reports of alleged violations in any form, especially when updating ethical and behavioral
including fraud, corrupt practices, breaches of the Code of guidelines.
Ethics, or legal violations. In practice, reports are received • Increasing awareness of ethical behavior to prevent
directly by the President Director, whereupon they are violations.
carefully and meticulously investigated by the Internal • Reducing the risk of violations through early detection
Audit Unit, in accordance with the regulations and mechanisms.
provisions applicable to the Company. • Enhancing the Company’s reputation in the eyes of
shareholders, stakeholders, regulators, and the public.
As of 2023, the reporting channels owned by the Company
include:
[GRI 2-26]
Website/Online Form-Based Reporting System
https://wbs.akr.co.id
Email addressed to
lapor.haryanto.adikoesoemo@akr.co.id
WhatsApp Number
+62 811-1321-911
AKR strives to optimize the reporting process of critical In making reports, whistleblowers are required to provide
matters, including those related to economic, social, and initial, factual indications regarding the reported fraud
environmental aspects, so that they can be addressed and or violations, accompanied by supporting data (if any),
followed up effectively. including:
WHAT WHO WHEN WHERE HOW
Actions/Incidents Place/Location of
Involved Parties Time of Occurrence How It Happened
Reported Occurrence
www.akr.co.id
Page 154
154
Whistleblowers also have the right to protection to ensure 5. Protection for whistleblowers also applies to parties
their safety, which includes: conducting investigations or providing information
1. Assurance of confidentiality of identity and the content related to the complaint,
of the report submitted, except at the request of law 6. If receiving retaliation in the form of pressure, threats,
enforcement, or other retaliatory actions, whistleblowers can report to
2. Assurance of protection against detrimental treatment, the President Director. In case the reported issue cannot
such as: be resolved internally, whistleblowers are guaranteed
a. Unfair dismissal; the right to bring the report to an independent
b. Demotion or reduction in rank; institution outside the Company.
c. Harassment or discrimination in any form;
3. No detrimental records in the personal file record, At the end of 2023, no material reports had been recorded
4. Assurance of protection from possible threats, by the Company’s whistleblowing system.
intimidation, punishment (criminal or civil), or other
actions from the accused party,
RISK
MANAGEMENT
[SEOJK E.3][GRI 2-23]
AKR prioritizes prudence and risk management to resilience, understanding that sustainable growth cannot
anticipate various challenges, such as economic dynamics, be separated from responsible financial planning and risk
business climate, and increasingly complex competition. management, which includes a sharp focus on reducing
Therefore, a business philosophy emphasizing the environmental impacts, enhancing social contributions,
importance of risk awareness and structured, planned and adhering to the highest governance standards.
risk management has been implemented in various
operational activities. In line with this understanding, the Board of Directors
conducts an annual review of the Company’s capital
Risk management is an integral part of the business plan, structure and debt, carefully examining their alignment
allocated separate funding sources. AKR is continuously with strategic objectives and risks, including sustainability-
developing a range of risk management procedures and related risks and climate change challenges.
methodologies to identify, analyze, evaluate, and mitigate This review process is part of a broader and comprehensive
risks, thus providing assurance and peace of mind to risk management framework that not only focuses on
stakeholders. financial health but also incorporates environmental,
social, and governance (ESG) considerations.
In accordance with the ASEAN Corporate Governance This approach ensures that capital allocation strategies
Scorecard (ACGS) framework, AKR continues to strengthen and debt management are designed not only to optimize
the integration of sustainability with corporate governance financial performance and value for shareholders but
and strategic planning. AKR understands the importance also to make positive contributions to communities, the
of sustainability in driving long-term business success and environment, and stakeholders.
Sustainability Report 2023
Page 155
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 155
Highlights and Compliance
Risk Management and Internal Control System
[GRI 2-24]
AKR employs a top-down and bottom-up approach in risk such as inflation rates, Gross Domestic Product
management. In the top-down approach, the Board of (GDP) growth, taxation, and various developments
Directors evaluates overall key risks, while in the bottom- in Indonesian politics and economics are also risk
up approach, Department/Branch/Subsidiary Leaders factors that need attention.
assess specific risks in each unit/business. b. Government Policy Change Risks
The risk of government policy changes can both
To strengthen accountability, risk management is then hinder and open opportunities for domestic business
conducted collectively and coordinated with the Enterprise activities. Policy changes in taxation, currency
Risk Management (ERM) Department at Head Office. The controls, interest rates, import-export restrictions,
ERM Department is responsible for managing business subsidized fuel formulation, labor regulations,
risks identified by AKR. licensing, and investments can impact performance.
Most fuel products and certain basic chemical
The roles and responsibilities of the ERM Department are: products traded and distributed by the Company are
[GRI 2-24] imported from abroad. If there are policy changes,
1. Develop and propose risk management concepts and import bans, import quota restrictions, customs
frameworks, risk appetite, risk philosophy, risk tolerance, regulations, or import tariffs, performance could be
and risk management structures to the President affected. The allocation of subsidized fuel distribution
Director in line with the Company’s vision and mission. contracts in the following years, in addition to being
2. Implement and communicate risk management based on government tender processes and the
policies & procedures continuously and consistently. continuity of deregulation policies, also depends on
3. Ensure that all significant/key risks are identified, the Company’s ability to meet various criteria.
measured, and mitigated appropriately.
4. Submit priority risks requiring immediate attention 2. Industry Risk
from Management, based on the existing risk profile Supply and demand from industries where the
and considering the impact and likelihood of the risks Company operates affect AKR’s performance.
after assessing the effectiveness of existing internal Trading and distribution segments are influenced by
controls. demand for basic chemicals and fuel, which depends
5. Ensure and continuously monitor the implementation on national and regional economic conditions in
of established risk mitigation plans according to the set Indonesia. A risk of dependence on demand has
timelines. led to the Company providing logistics services and
6. Review and provide input to Branch/Division/ distribution infrastructure to third parties in Indonesia.
Department/Subsidiary leaders regarding risk Economic slowdowns in Indonesia and globally can
mitigation plans, including addressing current affect international trade, which subsequently causes
issues arising during the implementation process of a decrease in shipping activities and demand for
established mitigation plans. logistics services. In addition to risks related to supply
7. Validate and verify (especially key risks) existing risk and demand levels, the Company faces competition
controls and the progress of risk mitigation plans/ risks from companies engaged in similar activities. To
action plans through direct visits to branches, divisions, anticipate this, the Company continues to improve
departments, and subsidiaries. its logistics infrastructure in distributing energy and
8. Conduct ongoing campaigns to develop a culture of industrial raw materials, maintains good relationships
care, ownership, and risk awareness by emphasizing with suppliers, and improves service quality to
that risk is the responsibility of all individuals at AKR. customers.
9. Prepare and report Consolidated Risk Management
Reports to the President Director and relevant Directors 3. Operational Risk
periodically. Operational risks arise when there is a failure to meet
standard operating procedures, employee management
The risks faced by the Company and its risk management failures, system disruptions, and external factors or
efforts are as follows: events such as weather changes, natural disasters, and
1. Country Risk supply chain disruptions. As these risks are related to
The macroeconomic conditions of Indonesia, political the Company’s daily operations, standard operational
situation, and government regulations affecting the procedures are continually updated and improved
Company and other businesses operating in Indonesia. to align with business demands and technology.
a. Economic and Geopolitical Risks The Company has also built backup technology and
Economic and geopolitical risks remained a operational systems in case main systems fail. A
major concern in 2023, such as potential tensions centralized IT system supports monitoring in product
between countries and changes in global economic storage and distribution and employees responsible
dynamics which could impact the Company. Careful for these systems receive regular training to enhance
implementation of risk mitigation is needed to their skills and vigilance. To ensure that operational
anticipate potential impacts. Additionally, conditions risk management runs smoothly and sustainably, the
www.akr.co.id
Page 156
156
Company applies the Three Lines of Defence, namely management is detailed in the audited consolidated
(a) business units managing daily operational risks as financial statements by the public accounting firm
preventive control, (b) risk management as detection Purwantono, Sungkoro & Surja (a member firm of Ernst
control, and (c) quality assurance as corrective control. & Young).
4. Safety, Health, and Environment (SHE) Risks 6. Pandemic Risk
The Company may encounter Safety, Health, and The pandemic risk (COVID-19) still needs to be managed
Environment (SHE) risks, given its operational sectors. globally and domestically. This risk potentially affects
These include fires, product spills, mishandling of the management of other risks (country, industry,
waste, malfunctioning equipment, system failures, and operational, SHE, and financial risks). Therefore, the
so forth. SHE risks not only affect the Company but Company continues to implement risk mitigation
also impact the communities around its operational measures conducted in previous periods while
areas. To avoid these hazardous risks, the Company adapting to the existing conditions (pandemic trends).
implements strict and detailed regulations regarding Measures implemented include the establishment
workplace safety and provides training for employees of a task force to monitor and routinely conduct
to manage unforeseen circumstances. SHE procedures campaigns/socialization to all employees regarding the
are continually updated according to government and dangers of COVID-19 and the implementation of the 5M
organizational regulations, and certifications in specific protocol (wearing masks, washing hands, maintaining
areas. distance, reducing travel, and boosting immunity), the
implementation of booster vaccinations for employees,
5. Financial Risks and regular antigen swab tests.
The main financial risks are credit risk, market risk
(including interest rate risk, foreign exchange risk, Additionally, AKR has established an Internal Control
commodity price risk), and liquidity risk. Regarding System to ensure that operational activities are
credit risk, the Company applies strict monitoring conducted in accordance with the highest professional
in extending credit to customers. For the risks of standards applicable in the business world, especially in
commodity price fluctuations and foreign exchange the industries run by AKR. This internal control process
rates, the Company implements a stable business is designed, implemented, and monitored by the Board
model with price-based formulas and manages forex of Commissioners and Directors, and involves the active
risk through hedging. The Company’s financial risk role of all Company employees.
AKR’s Authorised Economic Operator (AEO) Certification
As a commitment to conducting corporate governance AEO was established to ensure the security of the supply
management in line with sustainability values, AKR has chain by parties involved in the international movement of
successfully obtained the Authorised Economic Operator goods, thereby qualifying for specific customs treatment
(AEO) certification. AEO is a program established by the by the relevant countries. AEO also helps reduce the risks of
World Customs Organization (WCO), and the certificate is international trade and addresses the increasing volume.
issued by the Directorate General of Customs and Excise. This certification is crucial for companies aiming to export
to other countries, to enhance the speed and security of
both import and export supply chains.
Training Refreshment HOTT
Safety and operational excellence are top priorities for Risks are discussed from both financial and SHE (Safety,
AKR in every business activity. To ensure this is achieved, Health, and Environment) perspectives. Furthermore,
the Head of Tank Terminal (HoTT) routinely attends mitigation steps are also discussed, as well as emergency
refreshment training focused on risk management in response if these risks occur. The refreshment training
every process at the Tank Terminal. is conducted by Mahdi, Head of Tank Terminal and
Warehouse HO. This training aims to increase awareness
and understanding among the HOTT members about the
importance of controlling and monitoring work processes
at the Terminal, in order to minimize risks and achieve
operational excellence.
Sustainability Report 2023
Page 157
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 157
Highlights and Compliance
AKR’s Internal Control System refers to the internationally entities, management philosophy and operating
recognized framework known as the Committee of style, the provision of authority and responsibility, and
Sponsoring Organizations of the Treadway Commission organization and development of the business in line
(COSO). COSO defines an internal control system as a with management directives.
process involving the Board of Commissioners, Directors, 2. Risk assessment aims to identify, analyze, and manage
and other personnel. This aligns with AKR’s Internal risks associated with various business activities.
Control System, which continuously builds organizational 3. Control activities determine policies and procedures
control by involving all employees. established by management to help ensure business
objectives are achieved.
The Internal Control System provides adequate assurance 4. Information and communication enable individuals
regarding the achievement of the following three or entities to obtain and exchange the necessary
objectives: information to conduct, manage, and control operations.
1. Effectiveness and efficiency of operations 5. Monitoring aims to assess the quality of the company’s
2. Reliability of financial reporting performance. This occurs through continuous
3. Compliance with applicable laws and regulations monitoring activities, separate evaluations, or a
combination of both.
AKR views internal control as a series of actions
encompassing all business processes and part of the For more detailed information about AKR’s Risk
basic management process, which includes planning, Management and Internal Control System, please refer
implementation, and monitoring. Components include: to the 2023 Annual Report in the Corporate Governance
1. Control environment, which includes the integrity, section.
ethical values, and competencies of individuals and
Risk Management Evaluation
[GRI 2-26]
AKR implements a comprehensive and integrated risk enables strategic and informative decisions to be made
management framework which aims to provide early regarding operations and subsidiaries.
information about potential risks that may affect the
Company, allowing adequate steps to be taken to minimize To enhance risk awareness culture, AKR conducted a series
risks. of activities throughout 2023, such as:
• Re-socialization/refreshment regarding risk
Risk management has positively contributed to the management and its practices to all company
planning process, decision-making, and strengthening employees,
of Good Corporate Governance (GCG). The applied risk • Conducting risk campaigns using screen saver and lock
management system can minimize and/or reducing the screen media, newsletter media, and
impact and likelihood of risks, evident from the effectiveness • Implementation of surveys at the end of the year to
of the quality, quantity, and timeliness of completing assess the risk owners’ understanding regarding the
the risk mitigation plan. AKR’s risk management system risk management campaigns conducted.
Financial Implications and other Risks Due to Climate
Change
[GRI 201-2]
Climate change is one of the biggest challenges faced AKR’s business resilience has been proven over time, from
by the global community and it can significantly impact the initial steps 64 years ago in the logistic and supply
various aspects of life, including business activities. chain field, to a diversified business with core competence
Understanding this, AKR adopts sustainable and in the supply chain of chemicals and fuel for B2B and retail,
responsive strategies to climate change to reduce financial to its current active role in championing manufacturers in
risks and ensure long-term sustainability. Indonesia through the JIIPE Special Economic Zone (SEZ).
Currently, AKR is conducting a risk and opportunity In 2022, through the decision of the ESG Committee, AKR
inventory of climate change on its respective business committed to achieving net zero emissions (NZE), in line
activities. The risk and opportunity maps will then become with the Indonesian government, by 2060. This long-term
one of the management bases in determining policy goal will be one of the ESG Committee’s future work focuses
direction, including AKR’s expansion strategy and business as part of one of the Action Areas in the AKR Sustainability
portfolio diversification in the future. House to conduct business and operational reviews, and to
establish roadmaps with measurable targets so that AKR
can achieve NZE by 2060.
www.akr.co.id
Page 158
158
BUSINESS ETHICS
AND COMPLIANCE
[GRI 2-27]
Business ethics and compliance form a solid foundation AKR ensures that its actions comply with applicable
for the company in achieving GCG and ensuring the long- laws and regulations, including environmental, social,
term sustainability of business activities. Implementation economic, product, customer protection, human rights,
of business ethics and compliance is a key pillar to support labor, anti-corruption and bribery, taxation, and other
accountability to the environment, society, and other relevant areas. To ensure this, AKR conducts Legal Due
stakeholders. AKR instils these principles in all operational Diligence in accordance with the ASEAN Corporate
activities. Governance Scorecard (ACGS).
The enforcement of business ethics and compliance As of the end of the reporting year, there were no monetary
is implemented comprehensively, consistently, and or non-monetary sanctions related to the company’s non-
universally, with every employee required to sign a compliance with applicable laws and regulations.
Code of Conduct and adhere to it in their daily activities.
Periodically, various activities emphasize the application
of the code for employees, as violations may result in
warnings and termination of employment.
Sustainable Procurement Policy
In 2023, AKR implemented a Sustainable Procurement Policy, designed to regulate procurement, and integrate
sustainability principles into all stages of the procurement process. This includes supplier selection, risk assessment, and
performance monitoring. With this policy in place, AKR manages every step in its supply chain, considering environmental,
social, and economic aspects, and promotes responsible and sustainable business practices. This policy can be viewed on
the Company’s website at https://www.akr.co.id/esg/esg-overview/sustainable-procurement-policy
Conflict of Interest
[GRI 2-15]
Conflict of interest is a challenge in implementing GCG. 2. Directors must avoid any activities that could affect
AKR understands the risk of conflicts of interest and is their independence in overseeing operations.
committed to complying with the Financial Services 3. Directors are obliged to fill out a Special List containing
Authority Regulation No. POJK.04/2019 concerning their share ownership and/or their family’s share
Affiliate Transactions and Conflict of Interest in Certain ownership in other companies.
Transactions. To prevent conflicts of interest and protect 4. In case of a conflict of interest, it must be disclosed,
AKR and its shareholders from potential consequences, and the involved Directors should not participate in
principles have been established, specifically directed at decision-making processes.
the Directors, including the following: 5. Directors are obliged to make statements regarding
1. Directors must avoid conflicts of interest in carrying out conflicts of interest in matters contained in the
their duties, and not exploit their positions for personal Company’s Work Plan and Budget.
gain or for the benefit of related individuals or parties.
Sustainability Report 2023
Page 159
Sustainable Company Our Business Our Our Our Conduct:
Performance Profile Portfolio People Communities Governance, Ethics 159
Highlights and Compliance
Anti-Corruption Commitment
[GRI 205-1] [GRI 205-2][GRI 205-3]
An anti-corruption commitment is a foundation for As a tangible manifestation of the commitment to support
building strong relationships with stakeholders, creating the eradication of corruption, collusion, and nepotism
long-term value, and maintaining business sustainability. (KKN), AKR has created an Integrity Pact that must
In conducting its business activities, AKR opposes all forms be signed by every employee. In the Integrity Pact, all
of corruption and bribery-related violations. procurement processes must be conducted transparently
in accordance with the Code of Ethics. Therefore, suppliers
The company has anti-corruption policies and procedures, are also required to sign the Integrity Pact. This ensures
creating a work ecosystem that upholds ethics and that all suppliers act honestly, avoid giving gifts or bribes,
honesty, and ensures that business practices are free from and prevent corrupt practices in the procurement process.
all forms of corruption and gratuity-related violations. In addition, the Integrity Pact serves to train all employees
AKR’s anti-corruption policy is implemented in accordance to avoid KKN practices.
with Law No. 20 of 2001 concerning Amendments to Law
No. 31 of 1999 concerning the Eradication of Corruption.
100% employees
have signed the Integrity Pact and have been provided
with orientation on the Company’s Code of Ethics,
which includes the commitment to Anti-Corruption.
AKR consistently takes a firm stance against violations. For Suppliers and vendors found to be in violation of the
employees found to be in violation of the Integrity Pact, Integrity Pact, especially concerning corruption and
consequences range from moral sanctions, administrative gratuities, will face consequences in accordance with
penalties, to civil and/or criminal liability claims, in applicable laws and regulations, including contract
accordance with applicable laws and regulations. termination without any compensation or indemnity from
Additionally, individuals proven to be in violation must be the company.
willing to resign without receiving any compensation.
There were no reports of regulatory violations related to
corruption and gratuities received by the company in 2023.
Participation in Public Policy Formulation
AKR actively participates and contributes to the foundation for achieving sustainability goals and long-
development of various public policies with relevant term positive impacts. The business associations in the
parties, including the government, by providing a business sectors in which AKR operates serve as our forum for
ecosystem that supports optimal and sustainable collective input.
economic growth. These initiatives aim to create a solid
Policy on Political Involvement
AKR adopts a neutral stance and does not favor or support The Company avoids contributing to political causes,
any specific political party. This ensures that business including to specific political groups. Additionally, AKR
activities remain transparent, independent, and free from explicitly prohibits the use of its facilities for practical
influences that may lead to conflicts of interest. political activities, requiring employees running for
political office to resign from their positions.
[GRI 415-1]
www.akr.co.id
Page 160
160
LIST OF DISCLOSURE BASED ON POJK
NO.51/POJK.03/2017
[SEOJK G.4]
No. Indeks Nama Indeks Halaman
Sustainability Strategy
A.1 Explanation on Sustainability Strategies 44
Ikhtisar Kinerja Aspek Keberlanjutan | Overview of Sustainability Aspects Performance
B.1 Economy Aspects 6-7
B.2 Environmental Aspects 6-7
B.3 Social Aspects 6-7
Profil Perusahaan | Company Profile
C.1 Vission, Mission, Sustainable Values 21
C.2 Company Address 27
C.3 Business Scale:
a. Total assets or assets capitalizationm and total liabilities;
b. Total employee based on gender, position, age, education and employment status; 18; 28
c. Percentage of share ownership; and
d. Operational area.
C.4 Product, Service and Business Activities 18; 23
C.5 Member Association 34
C.6 Significant Changes 11
Penjelasan Direksi | Director Explanation
D.1 Director Explanation 35
Tata Kelola Keberlanjutan | Sustainable Corporate Governance
E.1 Person in Charge Responsibility for Sustainable Finance 42; 43
E.2 Sustainable Finance Competency Development 150
E.3 Sustainable Finance Risk Assessment Implementation 154
E.4 Stakeholders Relations 48-49
E.5 Sustainable Finance Implementation Problems 46
Kinerja Keberlanjutan | Sustainable Performance
F.1 The Activities of Building a Culture of Sustainability 46
Kinerja Ekonomi | Economic Performance
Laporan Keberlanjutan 2023
Page 161
Ikhtisar Profil Our Business Our Our Our Conduct:
Kinerja Perusahaan Portfolio People Communities Tata Kelola,Etika 161
Keberlanjutan dan Kepatuhan
No. Indeks Nama Indeks Halaman
F.2 Comparison of Production Targets and Performance, Portfolio, Financial Targets, or
63
Investment, Revenue and Profit
F.3 Comparison of Portfolio Targets and Performance, Financing Targets, or Investments
in Financial Instruments or Projects in Line With the Implementation of Sustainable 67
Finance
Kinerja Lingkungan Hidup | Environmental Performance
F.4 Environment Cost Incurred 88
Aspek Material | Material Aspect
F.5 Use of Environmentally Friendly Materials 26; 68
Aspek Energi | Energy Aspect
F.6 The Amount and Intensity of Energy Used 78
F.7 Efforts and Achievement of Energy Efficiency Including Use of Renewable Energy Sources 78
Aspek Air | Water Aspect
F.8 Water Used 83
Aspek Keanekaragaman Hayati | Biodiversity Aspect
F.9 Impacts from Operational Areas Close to or in Conservation Areas or Having Biodiversity 87
F.10 Biodiversity Conservation Efforts 87
Aspek Emisi | Emission Aspect
F.11 The Amount and Intensity of Emissions Produced by Type 80; 81; 82
F.12 Efforts and Achievement Emission Reduction Carried Out 79; 82
Aspek Limbah dan Efluen | Waste and Effluent Aspect
F.13 The Amount of Waste and Effluent Produced by Type 84; 86
F.14 Mechanism of Waste and Effluent Management 85
F.15 Spills that Occur (if any) 85
Aspek Pengaduan Terkait Lingkungan Hidup | Environmental Complaint Aspect
F.16 The Amount and Material of Environmental Complaints Received and Resolved 88
Kinerja Sosial | Social Aspect
F.17 Commitment to Provide Services for Equivalent Products and/or Services to Consumers 68
Aspek Ketenagakerjaan | Employment Aspect
F.18 95; 107;
Equality of Employment Opportunities 108; 114;
115
F.19 Child Labor and Forced Labor 94
www.akr.co.id
Page 162
162
No. Indeks Nama Indeks Halaman
F.20 The Regional Minimum Wage 111;114
F.21 Decent and Safe Working Environment 96; 107
F.22 Training and Capacity Building of Employees 118; 119
Aspek Masyarakat | Society Aspect
F.23 Operational Impacts to the Surrounding Community 135
F.24 Public Complaints 135
F.25 136; 137;
Environmental and Social Responsibility Activities
140
Responsibilities for Developing Sustainable Products/Services
F.26 60; 65; 70;
Innovation and Development of Sustainable Financial Products and/or Services
79
F.27 Products/Services that have been Evaluated for Safety for Customers 65
F.28 Products/Service Impacts 67
F.29 Number of Products Recalled 66; 68
F.30 Customer Satisfaction Survey of Sustainable Finance and/or Services 68
Others
F.26 Written Verification from an Independent Party (if any) 15
F.27 Feedback Form 15
F.28 Feedback on Previous Year’s Sustainability Report 15
F.29 Disclosure List Based on POJK No.51/POJK.03/2017 regarding the Implementation of
Sustainable Finance for Financial Services Institutions, Listed Companies and Public 160
Companies
Laporan Keberlanjutan 2023
Page 163
Ikhtisar Profil Our Business Our Our Our Conduct:
Kinerja Perusahaan Portfolio People Communities Tata Kelola,Etika 163
Keberlanjutan dan Kepatuhan
GRI CONTENT
INDEX
PT AKR Corporindo Tbk (AKR) has reported the information cited in this GRI content index
Statement of use
for the period 01 January – 31 December 20231 with reference to the GRI Standards.
GRI 1 used GRI 1: Foundation 2021
GRI STANDARD DISCLOSURE LOCATION
GRI 2: General 2-1 Organizational details 18; 26; 27
Disclosures 2021
2-2 Entities included in the organization’s sustainability reporting 10
2-3 Reporting period, frequency and contact point. 10; 15
2-4 Restatements of information 11
2-5 External assurance 15
2-6 Activities, value chain and other business relationships 18; 23; 27;
67
2-7 Employees 93; 94
2-8 Workers who are not employees 93
2-9 Governance structure and composition 148
2-10 Nomination and selection of the highest governance body 148
2-11 Chair of the highest governance body 148
2-12 Role of the highest governance body in overseeing the management of
149
impacts.
2-13 Delegation of responsibility for managing impacts 149;150
2-14 Role of the highest governance body in sustainability reporting 42; 43; 152
2-15 Conflicts of interest 158
2-16 Communication of critical concerns 153
2-17 Collective knowledge of the highest governance body 150
2-18 Evaluation of the performance of the highest governance body. 151
2-19 Remuneration policies 152
2-20 Process to determine remuneration 152
2-21 Annual total compensation ratio. 153
2-22 Statement on sustainable development strategy 35;44; 50
www.akr.co.id
Page 164
164
GRI STANDARD DISCLOSURE LOCATION
2-23 Policy commitments 44; 154
2-24 Embedding policy commitments. 44; 155
2-25 Processes to remediate negative impacts 47
2-26 Mechanisms for seeking advice and raising concerns. 153; 157
2-27 Compliance with laws and regulations 88; 158
2-28 Membership associations 34
2-29 Approach to stakeholder engagement 48
2-30 Collective bargaining agreements 95
GRI 3: Material Topics 3-1 Process to determine material topics 12
2021
3-2 List of material topics 12; 47; 50
3-3 Management of material topics 12; 47; 50
GRI 201: Economic 3-3 Management of material topics 12; 47; 50
Performance 2016
201-1 Direct economic value generated and distributed 63
201-2 Financial implications and other risks and opportunities due to
56; 157
climate change
201-3 Defined benefit plan obligations and other retirement plans 67
GRI 202: Market 3-3 Management of material topics 12; 47; 50
Presence 2016
202-1 Ratios of standard entry level wage by gender compared to local
114
minimum wage
202-2 Proportion of senior management hired from the local community 114; 133
GRI 203: Indirect 3-3 Management of material topics 12; 47; 50
Economic Impacts
2016 203-1 Infrastructure investments and services supported 66; 132
203-2 Significant indirect economic impacts 131
GRI 204: Procurement 3-3 Management of material topics 12; 47; 50
Practices 2016
204-1 Proportion of spending on local suppliers
GRI 205: Anti- 3-3 Management of material topics 12; 47; 50
corruption 2016
205-1 Operations assessed for risks related to corruption 159
205-2 Communication and training about anti-corruption policies and
159
procedures
205-3 Confirmed incidents of corruption and actions taken 159
Laporan Keberlanjutan 2023
Page 165
Ikhtisar Profil Our Business Our Our Our Conduct:
Kinerja Perusahaan Portfolio People Communities Tata Kelola,Etika 165
Keberlanjutan dan Kepatuhan
GRI STANDARD DISCLOSURE LOCATION
GRI 302: Energy 2016 3-3 Management of material topics 12; 47; 50
302-1 Energy Consumption Within the Organization 78
302-2 Energy consumption outside of the organization 78
302-3 Energy Intensity 78; 79
302-4 Reduction of energy consumption 81
GRI 303: Water and 3-3 Management of material topics 12; 47; 50
Effluents 2018
303-1 Interactions With Water As A Shared Resource 84
303-2 Management of Water Discharge-Related Impacts 84
303-3 Water Withdrawal 83
GRI 304: Biodiversity 3-3 Management of material topics 12; 47; 50
2016
304-1 Operational Sites Owned, Leased, Managed In, or Adjacent To,
Protected Areas and Areas of High Biodiversity Value Outside Protected 87
Areas
GRI 305: Emissions 3-3 Management of material topics 12; 47; 50
2016
305-1 Direct (Scope1) GHG Emissions 80, 81
305-2 Energy indirect (Scope 2) GHG emissions 80, 81
305-3 Other indirect (Scope 3) GHG emisions 80, 81
305-4 GHG emissions intensity 81
305-5 Reduction of GHG emissions 61, 79, 81
305-7 Nitrogen oxides (NOx), sulfur oxides (SOx), and other significant air
83
emissions
GRI 306: Waste 2020 3-3 Management of material topics 12; 47; 50
306-1 Waste generation and significant waste-related impacts 61
306-2 Management of significant waste-related impacts 61, 85
306-3 Waste generated 86
306-4 Waste diverted from disposal 86
306-5 Waste directed to disposal 86
GRI 308: Supplier 3-3 Management of material topics 12; 47; 50
Environmental
Assessment 2016 308-1 New suppliers that were screened using environmental criteria 67
www.akr.co.id
Page 166
166
GRI STANDARD DISCLOSURE LOCATION
GRI 401: Employment 3-3 Management of material topics 12; 47; 50
2016
401-1 New employee hires and employee turnover 108, 109,
110
401-2 Benefits provided to full-time employees that are not provided to
111
temporary or part-time employees
401-3 Parental leave 112
GRI 402: Labor/ 3-3 Management of material topics 12; 47; 50
Management
Relations 2016 402-1 Minimum notice periods regarding operational changes
113
GRI 403: Occupational 3-3 Management of material topics 12; 47; 50
Health and Safety
2018 403-1 Occupational health and safety management system 97
403-2 Hazard identification, risk assessment, and incident investigation 98
403-3 Occupational health services 99
403-4 Worker participation, consultation, and communication on
99
occupational health and safety
403-5 Pelatihan bagi pekerja mengenai keselamatan dan kesehatan kerja |
100
Worker training on occupational health and safety
403-6 Peningkatan kualitas kesehatan pekerja | Promotion of worker health 104
403-7 Pencegahan dan Mitigasi Kesehatan dan Keselamatan Kerja
yang Berdampak Langsung dalam Hubungan Bisnis | Prevention and
105
mitigation of occupational health and safety impacts directly linked by
business relationships
403-8 Pekerja yang tercakup dalam sistem manajemen
keselamatan dan kesehatan kerja | Workers covered by an occupational 105
health and safety management system
403-9 Kecelakaan kerja | Work-related injuries 106
403-10 Penyakit akibat kerja | Work-related ill health 106
GRI 404: Training and 3-3 Management of material topics 12; 47; 50
Education 2016
404-1 Average hours of training per year per employee 119
404-2 Programs for upgrading employee skills and transition assistance
120
programs
404-3 Percentage of employees receiving regular performance and career
121
development reviews
GRI 405: Diversity and 3-3 Management of material topics 12; 47; 50
Equal Opportunity
2016 405-1 Diversity of governance bodies and employees 114
405-2 Ratio of basic salary and remuneration of women to men 118
Laporan Keberlanjutan 2023
Page 167
Ikhtisar Profil Our Business Our Our Our Conduct:
Kinerja Perusahaan Portfolio People Communities Tata Kelola,Etika 167
Keberlanjutan dan Kepatuhan
GRI STANDARD DISCLOSURE LOCATION
GRI 406: Non- 3-3 Management of material topics 12; 47; 50
discrimination 2016
406-1 Incidents of discrimination and corrective actions taken 95, 118
GRI 409: Forced or 3-3 Management of material topics 12; 47; 50
Compulsory Labor
2016 409-1 Operations and suppliers at significant risk for incidents of forced or
94
compulsory labor
GRI 413: Local 3-3 Management of material topics 12; 47; 50
Communities 2016
413-1 Operations with local community engagement, impact assessments,
135
and development programs
413-2 Operations with significant actual and potential negative impacts on 130; 135;
local communities 137
GRI 415: Public Policy 3-3Management of material topics 12; 47; 50
2016
415-1 Political contributions 159
GRI 416: Customer 3-3 Management of material topics 12; 47; 50
Health and Safety
2016 416-1 Assessment of the health and safety impacts of product and service
68,69
categories
416-2 Incidents of non-compliance concerning the health and safety
68
impacts of products and services
GRI 418: Customer 3-3 Management of material topics 12; 47; 50
Privacy 2016
418-1 Substantiated complaints concerning breaches of customer privacy
76
and losses of customer data
www.akr.co.id
Page 168
Sustainability Report 2023 AKR Tower JL. Panjang No. 5 Kebon Jeruk Jakarta Barat 11530, Indonesia (021) 5311110 www.akr.co.id
Names mentioned 70 people and organisations named in the text · linked when the evidence is strong
unresolved
org
PT AKR Corporindo Tbk’s Sustainability
p.4
unresolved
org
Financial Services Authority
p.10 ×7
unresolved
org
PT AKR Transportasi
p.10
unresolved
org
PT AKR Sea
p.10
unresolved
org
PT Jakarta Tank
p.10
unresolved
org
PT Berkah Kawasan
p.11
unresolved
org
PT Berlian Manyar
p.11
unresolved
org
PT Arjuna Utama
p.11
unresolved
org
PT Aneka Petroindo
p.11
unresolved
org
PT Dirgantara
p.11
unresolved
org
PT Aneka Kimia Raya
p.19
unresolved
org
Indonesia Stock Exchange
p.19
unresolved
org
PT Berlian Manyar Sejahtera
p.19 ×2
unresolved
org
PT BMS. Association
p.19
unresolved
org
PT USAHA ERA PRATAMA NUSANTARA
p.19
unresolved
org
PT BERLIAN JASA TERMINAL INDONESIA Logistic
p.19
unresolved
org
PT Berkah Kawasan Manyar Sejahtera
p.19 ×2
unresolved
org
PT Berkah Renewable Energi
p.20
unresolved
org
PT Bayu Buana Gemilang
p.20 ×2
unresolved
org
PT Berkah Buana Energi
p.20 ×3
unresolved
org
PT Aneka Petroindo Raya
p.23 ×3
unresolved
org
PT Asahimas Chemical
p.24
unresolved
org
PT Anugerah Krida Retailindo
p.24 ×2
unresolved
org
PT Dirgantara Petroindo Raya
p.24
unresolved
org
PT AKR Transportasi Indonesia
p.25
unresolved
org
PT AKR Sea Transport. In
p.25
unresolved
org
PT Jakarta Tank Terminal
p.25
unresolved
org
PT Arjuna Utama Kimia
p.25
unresolved
org
PT Arthakencana Rayatama Business Field
p.27
unresolved
person
Sastra Kosasih
· Notaris
p.27
unresolved
org
Minister of Justice
p.27
unresolved
person
K.H. Ma’ruf Amin
p.32
unresolved
org
PT Jatim Sarana Utama
p.32
unresolved
org
PT Anugerah Kreasi
p.32
unresolved
org
PT Berkah Bunker Pratama Indonesia
p.32
unresolved
org
PT Andahanesa Abadi
p.32 ×2
unresolved
org
PT Usaha Era Pratama
p.32
unresolved
org
PT Anugerah Kreasi Pratama Indonesia
p.32
unresolved
org
PT Berkah
p.32
unresolved
org
PT PLN (Persero)
p.33
unresolved
org
PT Hailiang Nova Material Indonesia
p.33
unresolved
org
PT Berkah AKR
p.33
unresolved
org
PT Sea
p.33
unresolved
person
Soedijanto
· President Director
p.40 ×2
unresolved
org
PT. Berkah Renewable Energi Nusantara
p.55
unresolved
org
Investments Limited
p.55
unresolved
org
Power Investments Limited
p.62
unresolved
org
Ministry of Energy and Mineral Resources
p.80
unresolved
org
Ministry of Environment and Forestry.
p.84
unresolved
org
Minister of Environment and Forestry Regulation
p.84
unresolved
org
PT Indonesia Popular Mandiri. HCREA
p.92
unresolved
org
Ministry of Health
p.105
unresolved
org
PT Jakarta Tank Manager Produksi Adhesive ARUKI Terminal
p.116
unresolved
org
PT ARUKI’s
p.116
unresolved
org
PT. ARUKI
p.116
unresolved
org
PT BMS External Relation
p.117
unresolved
org
Nasional Sertifikasi
p.120
unresolved
org
Ministry of Manpower
p.120
Extraction attempts how the parser did, and what it refused
Nothing structured was extracted from this document — the attempts below say why.
No extraction attempted yet.